This Problem Across All Years
Car suddenly slowed from 55 mph to 25 mph because of issues with the 12v battery and the ICCU system. The car is only 1 year old. From looking online, this seems to be a fairly common issue/problem. The dealer is working on it now, but it seems likely that this issue will happen again. If it happens on a freeway, certainly a safety concern.
Car suddenly slowed from 55 mph to 25 mph because of issues with the 12v battery and the ICCU system. The car is only 1 year old. From looking online, this seems to be a fairly common issue/problem. The dealer is working on it now, but it seems likely that this issue will happen again. If it happens on a freeway, certainly a safety concern.
Heard a pop, followed by power failure and warning lights to stop operating the vehicle. The ICCU unit had blown.
Heard a pop, followed by power failure and warning lights to stop operating the vehicle. The ICCU unit had blown.
ICCU failed. Heard a popping sound from rear of passenger compartment, dash errors lit up, car went to limp mode
ICCU failed. Heard a popping sound from rear of passenger compartment, dash errors lit up, car went to limp mode
I was driving on the freeway steady at 72mph and the car suddenly accelerated on its own. It hit 90 within seconds and I had to step on the break for the car to slow down.
I was driving on the freeway steady at 72mph and the car suddenly accelerated on its own. It hit 90 within seconds and I had to step on the break for the car to slow down.
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)