This Problem Across All Years
While driving on freeway, at a speed of 65-70MPH. Vehicle appeared to lose power. Navigation screen turned off, dash display dimmed and vehicle seemed to coast and not accelerate. Speed did drop down a bit, but then powered came back on, screen turned on and was able to accelerate again. No warning lights or error messages appeared on screen.
While driving on freeway, at a speed of 65-70MPH. Vehicle appeared to lose power. Navigation screen turned off, dash display dimmed and vehicle seemed to coast and not accelerate. Speed did drop down a bit, but then powered came back on, screen turned on and was able to accelerate again. No warning lights or error messages appeared on screen.
When slowing with regenerative braking, there is a ticking sound and shaking until the car stops.
When slowing with regenerative braking, there is a ticking sound and shaking until the car stops.
The contact leased a 2023 Kia Niro EV. The contact stated that the vehicle failed to charge as designed. The message "Charge Interrupted" was displayed on the mobile app that monitored the vehicle. The vehicle was taken to the dealer, where the cause of the failure could not be determined; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 6,000.
The contact leased a 2023 Kia Niro EV. The contact stated that the vehicle failed to charge as designed. The message "Charge Interrupted" was displayed on the mobile app that monitored the vehicle. The vehicle was taken to the dealer, where the cause of the failure could not be determined; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 6,000.
The vehicle is usually charged on a level 2 system set to 40 amps or 9 KW/hr. In October of 2023, I received the following message from the Kia connect application, "Charge Interrupted". The car disconnected electrically from the wall unit/charger because the connector unit in the car where the cable plugs into or internal charging unit was getting hot. This "charging interrupted" is a known issue with Kia and Hyundai electric cars so much so that they have issued a Technical Service Bulletin SB, ELE288 which reprograms the car charging logic for level 2 charging. The TSB dramatically slows down the charge rate (from 9 KW/hr to 5 KW/hr when the connector or charging unit gets hot through normal charging. The net effect of this TSB, work around has doubled the time required to charge at the level 2 rate indicated in the owners manual (Page 1-17). Kia needs to address this problems via a hardware fix rather than covering it with a software work-around which doubles level 2 charging times by reducing the charging rate. I bought this electric car under the impression from the manufacture that it could charge to its battery 0-80% in 6-7 hours. The new reality of the TSB fix for overheated charging components is a 12 plus hour recharge to 80%. The TSB fix for overheating components is reducing the value and the utility of my new car. Please investigate this issue as it also shows up in the Kia EV6, Hyundai Ionic 5 and 6, as all cars are probably using the same connector design or sharing parts.
The vehicle is usually charged on a level 2 system set to 40 amps or 9 KW/hr. In October of 2023, I received the following message from the Kia connect application, "Charge Interrupted". The car disconnected electrically from the wall unit/charger because the connector unit in the car where the cable plugs into or internal charging unit was getting hot. This "charging interrupted" is a known issue with Kia and Hyundai electric cars so much so that they have issued a Technical Service Bulletin SB, ELE288 which reprograms the car charging logic for level 2 charging. The TSB dramatically slows down the charge rate (from 9 KW/hr to 5 KW/hr when the connector or charging unit gets hot through normal charging. The net effect of this TSB, work around has doubled the time required to charge at the level 2 rate indicated in the owners manual (Page 1-17). Kia needs to address this problems via a hardware fix rather than covering it with a software work-around which doubles level 2 charging times by reducing the charging rate. I bought this electric car under the impression from the manufacture that it could charge to its battery 0-80% in 6-7 hours. The new reality of the TSB fix for overheated charging components is a 12 plus hour recharge to 80%. The TSB fix for overheating components is reducing the value and the utility of my new car. Please investigate this issue as it also shows up in the Kia EV6, Hyundai Ionic 5 and 6, as all cars are probably using the same connector design or sharing parts.
The vehicle is usually charged on a level 2 system set to 40 amps or 9 KW/hr. In October of 2023, I received the following message from the Kia connect application, "Charge Interrupted". The car disconnected electrically from the wall unit/charger because the connector unit in the car where the cable plugs into or internal charging unit was getting hot. This "charging interrupted" is a known issue with Kia and Hyundai electric cars so much so that they have issued a Technical Service Bulletin SB, ELE288 which reprograms the car charging logic for level 2 charging. The TSB dramatically slows down the charge rate (from 9 KW/hr to 5 KW/hr when the connector or charging unit gets hot through normal charging. The net effect of this TSB, work around has doubled the time required to charge at the level 2 rate indicated in the owners manual (Page 1-17). Kia needs to address this problems via a hardware fix rather than covering it with a software work-around which doubles level 2 charging times by reducing the charging rate. I bought this electric car under the impression from the manufacture that it could charge to its battery 0-80% in 6-7 hours. The new reality of the TSB fix for overheated charging components is a 12 plus hour recharge to 80%. The TSB fix for overheating components is reducing the value and the utility of my new car. Please investigate this issue as it also shows up in the Kia EV6, Hyundai Ionic 5 and 6, as all cars are probably using the same connector design or sharing parts.
The vehicle is usually charged on a level 2 system set to 40 amps or 9 KW/hr. In October of 2023, I received the following message from the Kia connect application, "Charge Interrupted". The car disconnected electrically from the wall unit/charger because the connector unit in the car where the cable plugs into or internal charging unit was getting hot. This "charging interrupted" is a known issue with Kia and Hyundai electric cars so much so that they have issued a Technical Service Bulletin SB, ELE288 which reprograms the car charging logic for level 2 charging. The TSB dramatically slows down the charge rate (from 9 KW/hr to 5 KW/hr when the connector or charging unit gets hot through normal charging. The net effect of this TSB, work around has doubled the time required to charge at the level 2 rate indicated in the owners manual (Page 1-17). Kia needs to address this problems via a hardware fix rather than covering it with a software work-around which doubles level 2 charging times by reducing the charging rate. I bought this electric car under the impression from the manufacture that it could charge to its battery 0-80% in 6-7 hours. The new reality of the TSB fix for overheated charging components is a 12 plus hour recharge to 80%. The TSB fix for overheating components is reducing the value and the utility of my new car. Please investigate this issue as it also shows up in the Kia EV6, Hyundai Ionic 5 and 6, as all cars are probably using the same connector design or sharing parts.
The car continues to not be able to charge at home. My other electric car (different manufacturer polestar) with the same cord charges without issues. The cord only allows 27amps and the car abruptly stops charging over and over. I have to reset it constantly. This continues to be an issue and the car shows no problems with the battery and there is no fix from Kia.
The car continues to not be able to charge at home. My other electric car (different manufacturer polestar) with the same cord charges without issues. The cord only allows 27amps and the car abruptly stops charging over and over. I have to reset it constantly. This continues to be an issue and the car shows no problems with the battery and there is no fix from Kia.