2023 KIA NIRO Unknown Or Other Problems

12 complaints about Unknown Or Other

12
Complaints
4
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (12)

Aug 29, 2025

On multiple occasions, the car has flashed an error on the dash stating there was a problem with the hybrid system. It immediately slows down without time to merge over causing extreme danger on a busy highway several cars swerved to miss the Kia because there was nothing I can do. this has happened several times and Kia is well aware as I’ve had multiple communications with them.

Nov 20, 2024 Crash

My wife was in an accident on [XXX] around [XXX] at the intersection of [XXX] . She had exchanged safety information with the person whose vehicle had stalled. She went to shut off the car upon exchanging the information and after pressing the ignition button the vehicle began to roll. She was outside of the vehicle when she had pressed the ignition button. She tried physically to stop the vehicle, trippped and was dragged until the vehicle came to a stop after running over her leg and hitting a tree. The vehicle had recall items addressed on October 2 or 3rd. She was trying to stop the vehicle from rolling as she knew that school was letting out and a school bus would be coming on the road she was at. I contacted the dealer about it and they stated that they had never heard of this happening with there vehicles and to call customer service. The police officer verified verbally that the vehicle was in park when he checked on the condition of my wife who sustained serious injuries on her left leg and was hospitalized for surgery and wound treatment. This is the first time that we ever had an issue with the vehicle. It started when the vehicle in front of her had stalled and backed into her (although his story changed after the injury to my wife). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 20, 2024

Car makes "clicking noises" when accelerating or braking that appears coming from engine bay or front wheels. Other users reported similar issue on consumer forum: [XXX] ) Car dealership does not have availability to diagnose the issue until next month. Car currently has 55,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 1, 2024

The air-conditioning compressor failed internally sending debris into the condenser. I have read Kia owners online forums and this is a known problem to Kia, but they have not issued a recall. See: [XXX] I was at the Dealer today and saw another Niro EV with the same AC not working problem. I have attached a picture. My car was repaired under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 7, 2024 Crash

My car drives forward when in reverse. This happened twice. Second time I was able to get it on video. Car Is currently at dealership

Apr 25, 2024 Crash

While entering into a parking spot at minimal speed, the vehicle experienced an unexpected spontaneous acceleration, causing it to lunge forward, climb onto the curb, and collide with the adjacent building. This resulted mainly in damage to the front end and front passenger door, and the shattering of a large tempered glass window that cushioned the impact. Thankfully, there were no pedestrians on the sidewalk, and the impacted office space was unoccupied at the time of the incident. It is important to note that I was not utilizing the cruise control at the time of the spontaneous acceleration incident and that the vehicle had only been driven 1760 miles since it was purchased, further highlighting the totally unexpected nature of the occurrence. This alarming event of the car accelerating on its own, when it had come to an almost full stop, leads me to believe that the car could pose a significant safety risk. I am deeply troubled by the potential consequences of this spontaneous acceleration; no warning light or collision safety feature turned on. I consider that it is imperative for Kia to conduct a thorough investigation and retrieve the vehicle data to determine the root cause of the incident.

Mar 14, 2024 Crash

I was driving when another vehicle hit my driver side tire area. Car was totaled but no airbags deployed. It is not available since it has been towed to the salvage yard. I have back pain, however we were fortunate not to have more injuries. It was inspected but not sure if they found anything wrong with the airbags.

Dec 17, 2023

The car has an issue where the Apple CarPlay system randomly disconnects. I have brought this to the dealership multiple times and they have not been able to fix it. This is a safety hazard because each time the system disconnects and then reconnects, the driver needs to restart the apps that are running at the time which causes a distraction while driving. I have recorded this and also researched this online and it appears to be a very common issue with the Kia systems. In the recording you can see that there is one time where while resetting the system, I had a near crash because the car in front of me stopped unexpectedly. The dealership has already replaced the USB port and the car's head unit and the problem persists. The problem is also repeated with multiple phones (one that is brand new) and multiple Apple manufactured cables.

Oct 13, 2023

I backed out of my drive and began to go forward. Five times in my 2023 Kia Niro HEV within one block the dashboard began to flash red, beeping sounds were emitted, and then the brakes slammed rapidly bringing the car to a stop. My attempts to accelerate were futile until the car let me accelerate about 5 -10 seconds later.. There was absolutely nothing in front of me or to the sides of me or anything coming towards me. This was entirely phantom braking. In four of these phantom forward collision avoidance ( FCA) instances there was nothing in back of me. However, the fifth episode involved a car that was in back of me and nearly rear ended me with the sudden illogical stop caused by the phantom braking. I had the car towed to the dealership. The car dealer did not find any log of this happening and could not make it happen on demand. After three weeks of looking at it, they finally called their national tech line and decided a sensor need to be realigned. They took the fender off the car, did the realignment and declared the vehicle repaired.

Jul 31, 2023

1st noticed when parking car, beeping from control panel as if touchscreen buttons were being pressed when they were not. Day or 2 later, AC and/or heat started coming on randomly, would not turn off, all touchscreen buttons illuminating as if pressed. Dealership found crack in screen. No knowledge or memory of any impact to cause damage. Dealership refused warranty coverage. Controls unusable and screen is glass, so there is now broken glass all around controls. Crack spread and expanded during normal driving conditions over next week. Control panel affects multiple other screens that should display information needed while driving. Problem mostly stopped after crack expanded more after I hit a pothole. Started again recently. Glass is badly cracked and has gotten worse with temperature changes that should be expected when a car is parked in the sun, and due to vibrations while driving. Control panel now entirely unresponsive. This panel is far too fragile to be in a car. There was no accident or incident prior to the initial problem. It seemed to happen spontaneously.

Jul 6, 2023

I was driving when I heard a very loud pop noise from above me. I looked up and noticed that the sunroof glass was broken with a hole on one side. I checked behind me and in the car but nothing had hit the glass. The sunroof had broken on its own for no reason. I have contacted the dealership but they told me to file a claim with insurance. I have put a claim in with my insurance company and am still waiting for their response. I took pictures of the sunroof and there were no warning lights or any indication that the glass was going to break.

May 22, 2023

The dash is textured. In direct sunlight, the texture reflects on the windshield and makes it difficult to see. The other day I came close to hitting a pedestrian because I didn’t them. It is so dangerous!