2013 KIA OPTIMA Engine Problems

The engine on my 2013 Kia Optima (VIN [XXX] ) failed catastrophically less than one mile after purchase. This vehicle is subject to Kia Safety Recall SC147, which addresses a manufacturing defect involving engine bearing wear caused by factory machining debris and identifies engine replacement as the remedy when failure occurs. A Kia dealership inspected the vehicle and confirmed the failure was denied under warranty. I then requested that the dealership pursue recall compliance under Safety Recall SC147. After consultation with Kia Techline and a Kia service representative, the dealership declined to submit or pursue recall compliance for this engine failure. I am submitting this complaint for recall non-compliance and request that this matter be reviewed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 30–35 MPH, the engine started knocking. The check engine warning light illuminated once the knock started in the engine. The vehicle was not repaired. The vehicle was driven to the dealer. The contact stated that there was an open recall associated with the VIN; however, the dealer declined to repair the vehicle because the engine was knocking. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

My 2013 Kia Optima SXL experienced engine knock and shutdown after completion of recall SC147 (KSDS software update). The recall did not repair the known Theta II rod bearing defect and now the engine is failing as detected by the software. Kia corporate and Kia of Merced (Merced, CA) are refusing repair, citing auction purchase and PI1803, despite the engine being covered under the Theta II engine warranty extension. The vehicle is unsafe to operate and shuts down unexpectedly.

The engine began exhibiting symptoms consistent with the known bearing wear defect covered under the manufacturer’s safety recall, including knocking noises, loss of power, and engine malfunction. The condition worsened to the point that the vehicle became unsafe to operate due to the risk of engine seizure and sudden loss of propulsion while driving. The vehicle was inspected by a Kia dealership, which confirmed engine damage consistent with the recall defect. The engine remains available for inspection. Despite an active, unrepaired safety recall for engine bearing wear that increases the risk of engine seizure and crash, the manufacturer and dealership have refused to perform the recall remedy unless the owner first replaces the engine at personal expense. The manufacturer has stated that the recall cannot be performed due to the current condition of the engine. This refusal leaves the vehicle with an open safety recall and no manufacturer-provided remedy, creating an ongoing safety risk due to potential engine seizure and loss of power while driving.

My 2013 Kia Optima caught fire while my [XXX] son and his friends were driving it. The car burnt up. Some truck drivers flagged my son down to let him know the car was on fire. They could have been killed if it wasn’t for the truck drivers warning him that the car was on fire while driving down the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During a drive after startup, vehicle flashed the Hybrid Electric Vehicle (HEV) error and put the car into limp mode. Car will idle fine, but the issue is intermittent upon acceleration. Error code is p1775 Electric Oil Pump Hall IC Sensor Failure. Took it to a mechanic and they had performed a test on the sensor and pump and found no issues after stress testing and checking cabling. Issue occurred at mechanic when they tried to move the vehicle and suggest replacing the electric oil pump and sensor even though they found no issue the parts themselves without tearing down the mechanism. Car is undrivable because of this issue.

The engine went

I have had 2 incidents of engine ceasure in my 2013 Kia Optima SX w/ Limited package. Once it ceased on the freeway causing me to have a minor collision with the offramp guide rail and just recenting on 10/18/2025 it happened again on the 405 with loud knocking sounds engine light flashing and no real engine power after ceasing. My engine was previously repaired under warranty with case number XXX which should have extended the warranty along with the existing recall for the GDI engine. I need help to get KIA to repair/replace under warranty as my engine is covered in the Theta II class action settlement. Kia repeatedly tries to dodge responsibility for repairing my car under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine Seized After Kia Recall Repairs – Safety Defect Recurrence I own a Kia vehicle (VIN: [XXX] ) with a rebuilt title. Kia performed engine recall work on my vehicle at Fowler Kia in Longmont, Colorado. The service advisor stated the recall was to “protect the engine from seizing.” After driving around 18,000 miles since the recall service, the engine seized suddenly while operating. Kia Customer Affairs has denied warranty coverage because of the salvage title, but this does not change the fact that the defect is safety-related and persisted after recall work. This creates a serious safety concern because: The engine failure happened without warning, Kia performed the recall on this exact safety defect, And now they are denying any further responsibility. I request that NHTSA investigate Kia’s handling of safety recalls on vehicles with rebuilt titles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2013 Kia Optima (VIN [XXX] , Recall 23V-652) caught fire on [XXX] in Rossville, GA. I had just parked in my garage when smoke came from the engine. I pushed it outside and a coworker helped extinguish it. There was no warning signs. Also didn’t receive recall until a few days after the fire . Even though the letter said final notice this was the first letter I received. No injuries or property damage, but the car is beyond repair. Kia case #[XXX] (rep Ashley). Inspector came Sept 2 but no response since. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving and my car stopped running took it to the dealership find out. It has a recall never got a recall letter because I wasn’t the first owner and now they refuse to fix my car.

On Sunday, September 21st, 2025, my 2013 Kia Optima EX suffered sudden catastrophic engine failure while driving on the highway. The check engine light was flashing, the car misfired badly, lost complete power, and became unsafe to operate. The vehicle was then towed to Wagner Kia of Shrewsbury, MA. On Monday, September 22nd, Kia diagnosed the engine with holes in the intake valves (Cylinder 3) and multiple misfire codes (P2191, P0272, P0301, P0304, P0172, P0303). The dealership documented that major engine repairs would be required, including two intake valves, two exhaust valves, valve cover gaskets, hraf bolts, two ignition coils, and a valve job. This sudden engine failure created an immediate safety risk of stalling or losing power while in motion, which could have led to an accident. Despite Kia’s history of Theta II engine recalls and settlements, my VIN is not included, leaving this major engine defect unaddressed. I am requesting that NHTSA investigate and consider expanding Kia’s existing engine recalls to cover this engine failure, as it represents a serious safety issue consistent with Kia’s documented engine problems.

Engine blew up. Was burning oil since I got it, only had it for 6k miles. It started knocking at some point so I stopped driving it and was gonna take it to the dealership n get it repaired since tbat shouldve been fixed by SC147 but the engine blew on the way to the dealership. It happened on a very main road, and I couldnt get my car fully out of the way of traffic due to it making an abrupt stop shortly after the engine blew up. We had to call a towtruck and a police officer due to how busy the road was, and there was a good fresh 5 quarts of oil spilt all over the ground, on a main road. The dealership is saying they're trying to deny my warranty since the engine passed their test & I do my own oil changes but I have perfect documentation of each oil change, including date, miles, oil weight & volume, even the amount the car burnt in that period. I called kia consumer affairs, they said I dont even have a warranty because I didnt get the knock detection sensor upgrade done, and they wont do SC147 past engine failure. The dealership said themselves my engine is shot.

The contact owned a 2013 Kia Optima. The contact's son was driving at 35 MPH when smoke was emitting from under the hood. The contact's son pulled over to the side of the road and immediately exited the vehicle. The contact's son opened the hood, and smoke was emitting from the engine. No warning lights were illuminated. The contact's son did not sustain any injuries. The police or fire department was not called. The vehicle was towed to an independent mechanic, who diagnosed that an electrical fire had started in the engine and damaged the engine. The vehicle was not repaired. The manufacturer was not notified of the fire. The contact stated that the engine was replaced in 2018 or 2019 due to an unknown recall. The contact did not notify her insurance company. The failure mileage was approximately 190,000.

Mileage: 190,000

After picking up my 2013 Kia Optima from a Kia dealership for an engine recall repair, I was told that no issues were found with the vehicle. The following morning, while driving on the freeway, the vehicle suddenly stalled without warning and lost power in the middle of traffic. This created a dangerous situation, as the driver was left stranded in an active lane with vehicles traveling at high speeds. Prior to dropping off the car, multiple independent mechanics and a body shop had advised that the vehicle was unsafe to drive due to engine concerns. The dealer stated they could not reproduce the issue and cleared the car for use. However, within hours of getting the car back, the stall occurred. The vehicle is currently available for inspection. The problem has not yet been confirmed by the dealer, but the symptoms are consistent with known Kia engine failures related to connecting-rod bearing wear. Before the stall, the check engine light had intermittently illuminated, but the dealer reported “no issues found.” This failure put the driver and surrounding motorists at serious risk of a collision and highlights that the recall remedy may not have addressed the underlying safety defect.

My car lost power on [xxx]..Called a tow truck to come and pick it up. cone to found out my engine was blown. Taking it to a kia dealership on 09/12/2025 to get a diagnostic test done on it. I have all my paperwork. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact stated that after having the vehicle for a month, while driving approximately 30-40 MPH on a residential street, there was an abnormal knocking sound coming from the vehicle and the vehicle went into LIMP Mode. The vehicle failed to accelerate above 35 MPH and stalled. There were no warning lights illuminated. The contact stated that the vehicle had a Salvaged Title but should still be covered under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, where it was diagnosed with engine rod bearing failure. The vehicle was not repaired. The manufacturer was contacted regarding the failure. The approximate failure mileage was 137,000.

Mileage: 137,000

Hello, I have been a KIA owner for a very long time. I am dissatisfied with the corporation regarding my current experience. My vehicle qualified for the engine recall. Over several months I have been bringing my car into KIA Valley regarding concerns of the performance of my car which is connected with the recall. Every time I have brought in my car , the code has not popped up yet. I followed up with a phone call to KIA customer service. Over the phone I was told that the code needs to be popped up. In order for that to happen, that would require my car to seize or the engine catch on fire. The FACT THAT THIS COMPANY IS WILLING TO PUT LIVES AT RISK, is alarming. A few weeks ago at 10:00PM at night my car seized on the on ramp of freeway. Took car to dealer. I was informed the code did not pop up and the KIA dealer filled my car with more oil.A week later, my engine completely seized and oil was everywhere. I WAS IN FEAR OF MY ENGINE CATCHING ON FIRE. I got out of my car and called a tow truck. I was informed by the service dealership that the code popped up. Meaning I now qualify for a new engine. The following day I received a phone call that CORPORATE IS KICKING IT BACK AND DEMANDING AN ABUNDANCE of receipts. Receipts dating back even several years, to try to prove its neglect on my end, for the company to avoid cost. When clearly this is due to the recall per the service dealer. I recently went to the dealer to bring several receipts showing the care for my KIA. IT IS STILL NOT GOOD ENOUGH FOR CORPORATE. Receipts even included documentation from other mechanic businesses that did not want to work on my car because their finding with my engine appeared to be linked to the recall. They told me it was unsafe to drive and take it to the dealer. Over the past 8 months because KIA CORPORATE has made it difficult. I am seeking help.

The contact owns a 2013 Kia Optima. The contact stated while driving 25 MPH, the engine seized. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.

Mileage: 140,000

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 60 MPH, the vehicle suddenly lost motive power. There were no warning lights illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that during the second failure, the vehicle was unable to be restarted. The vehicle was towed to the person who the contact purchased the vehicle from who was a certified mechanic and was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was informed of the failure, and confirmed that the VIN was not under recall or warranty. The failure mileage was unknown.

I own a Kia optima LX 4.0 engine when I called I was told that this car has an open recall for engine rod bearing defect my engine locked up on me 2 mts ago and has not ran since I just finalized my payments on this car and received the title...I took very good care of this car and it was well maintained...it only has 104,000 miles on it.i called and was told this open recall could be fixed with no problem however when I took it to Kia dealership here in gso NC they refused to repair it..I've spent almost 200.00 in towing fees for nothiing..I'm so unhappy with the response I've gotten with this company since I have had such a wonderful experience with my car I hope maybe I can get a response from your company for its the only car I have and my daily living activities have been altered by lack of transportation..thank you..I was told to call attorney general to see what could come about however Im hoping I can get a response from your office

In December 2024 I experienced a major engine issue where while we were driving the car went from 75mph to losing all power and not allowing us to drive more than 20mph we took it to a shop in mt Juliet Tennessee where they proceeded to tell us that an error code of P0325 and that our engine had seized. They suggested I get it towed to Kia which I did. We towed it to Kia of Murfreesboro tn and they took about a month to tell us that the engine had seized and that due to car fax and sludge we couldnt get the engine replaced under the extended warranty however, when speaking with customer service at Kia over the phone, they promised me that my car and its engine are still covered under that warranty due to the class action lawsuit, and that my engine would be replaced at no cost to me. It is now been six months and I still have no answers, and everybody keeps telling me that due to lack of maintenance even though we are the only owners of the car and have kept up on the maintenance they are not honoring the extended warranty. My car currently is 120,000 miles extended warranty goes to 150,000 miles. I would like my car engine replaced. I don’t know what to do this point anymore.

My Kia has the part number that was recalled for the ABS module. But Kia said it’s not included in the recall because of my vin. Appeared 2 months ago. All lights on & potential risk of fire according to the brake fluid leaking. So I have to park outside. Kia inspected & said it was ABS module that needed replacement. For $2,600. Which I can’t afford. I Have already spent $500 for the other problems they said it was at first. But it didn’t fix the problem. Now I am having to borrow cars to get to work.

My ABS module is failing with no open recall, even though Kia has issued multiple safety recalls (SC197, SC212, SC284) for this exact issue. My car is showing brake system errors (ABS, EPB, traction control, auto hold) and has stored codes like [insert your codes]. I’m concerned this is a serious safety hazard. If brake fluid has leaked into the module, there’s a known risk of electrical fire, even while parked. Kia has not included my VIN, but I believe it should be. Please investigate expanding the recall to include additional VINs. I’m requesting NHTSA to take this report seriously and hold Kia accountable for known safety defects in affected vehicles that are being ignored due to VIN limitations.

The contact owns a 2013 Kia Optima. The contact stated that the engine was replaced four years ago. The contact stated that the engine had not been running correctly since the engine was replaced. The contact stated that the engine was overheating, and there were several unknown warning lights illuminated. The contact stated that most recently the head gasket failed. The contact had taken the vehicle to a local dealer; however, the dealer was unable to diagnose the vehicle. The vehicle was not repaired. The contact stated that the vehicle had been taken to the same dealer several times. The contact stated that the dealer had the vehicle towed back to the residence and declined perform any further repairs. The manufacturer was informed of the failure. The failure mileage was 133,997.

Mileage: 133,997

Bought car 2020, engine failed and was consuming oil like it was fuel after 50-60K miles in 2022, Serra Kia Misdiagnosed and charged me $900 for ignition coil and combustion chamber cleaning that was not needed nor refunded when I was denied replacement due to me NOT letting engine lock up(Service manager basically told me to do so to be approved) or a P1326 code, charged +\-$8,000 for engine to be replaced. Horrible experience, engine was fine at first, then shortly after the SHORT mileage warranty they give, the engine started having minor non catastrophic issues here and there. Finally, around the same amount of time(last October 2024) and almost the SAME AMOUNT OF MILES on the engine, its doing EXACTLY what it was when i took it to KIA for the engine. One random day, on my way to work, i got to a red light and when i went to go at green the engine hesitated and i noticed a MASSIVE smoke cloud behind me and coming from my engine. It was consuming oil yet again the same way. Reached out to KCC(Kia Customer Care) and provided them a 4 page personally written letter by myself explaining the full story and my experience. However they merely closed my case without any explanation or reason for doing so. So as i stated to them i would do if i needed to, I've reached out to the BBB and now you. I'm hoping to get justice, whats right, and what should have happened in the first place. My money back and or my engine repaired and no more charges to me. 2022 first engine failure(Denied and paid for engine) Oct 2024 Engine failure AGAIN. (added copy of letter sent plus proof of service manager influencing me to lock the motor up to get covered the first time)

My engine locked ,

The contact owns a 2013 Kia Optima. The contact stated that while a friend was attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as the probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 67,999.

Mileage: 67,999

I am leasing the 2013 Kia Optima LX through a 3rd party dealership that apparently stated in their terms and conditions that they are not responsible for doing maintenance on the car before being sold. I was on the road after getting gas when all of the sudden, the car started to slow down and my emergency check oil, engine, battery lights all came on. I was able to safely pull into a parking lot but after that, the car wouldn’t turn on. After trying to jump start the battery with another car, the engine started to smoke. We thought the alternator died. The third party dealership has their own maintenance shop and said it was alternator one day, then said it was engine the next and it manually can’t be turned over. That’s when they said because I didn’t get a software update, I didn’t have a warranty and I need to pay for the engine myself. Kia won’t help and the dealership won’t lend a loaner car for this inconvenience. I was never made aware that there were recalls on the car or a software update that needed to happen.

I came in to Oil Changers in Fremont California on 4088 Thornton Avenue on 1/8/25 to come in and get an oil change prior to my road trip to Virginia with my dad on [XXX]. I talked to the worker about getting my oil changed and was even asked whether or not I wanted a regular or synthetic oil change in which I said synthetic because it was the best option for my car's long term health. During my service of the car I was also told my car needed a coolant refill soon and oil air filter and was asked if I would like to get that as well which i said yes. When my service was done I was given my receipt of the things done as well as given my oil service sticker that I put on my windshield. After my service I continued with my life as usual the next two days before taking my trip. While on my trip I got to approximately 150 miles from Fremont California before I started to feel an unusual feeling in the gas pedal which went away for a little before eventually turning into a clicking noise around 150 miles after which immediately turned to a complete stoppage on [XXX] about 10 miles Keene. We were in the middle of nowhere in pitch black darkness waiting for my AAA insurance tow truck to come pick us up. My car engine seized up and now it need a completely new engine. I was already paying a monthly car note of 247.69 every 10th and still have a remaining balance of $5,000 left. I now couldn't drive to Virginia with my car because of an error that was not of my doing i've always tried my best to mainta0in the car to the best of my ability. The car's error forced me and my dad to get last second plane tickets to Virginia the day after [XXX] for 611.94 so I could make it to my college on time. This has caused me so much hassle and now i cant even have a vehicle for school because of something out of my control. l still have the receipt from Oil Changers that states i paid for an Synthetic oil change as well all of this information can and will be sent over to you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

I bought this car for 6000$ in the month of November. I checked everything while buying the car. I did checked the oil level the engine sound its condition and transmission. I did the oil change myself after buying and once in the middle. Suddenly on Feb 16th it got stopped on the middle of the highway. After lot research I see there are thousands of complaints for the kia optima’s and Hyundai Sonata’s for their failure GDI Engines. I towed to dealership whether they could help replacing engine. They haven’t. I see there are no recalls on this car. I would like to complain regarding this incident and justice should be provided to me

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 40 MPH when they suddenly heard a loud boom noise and the front end of the vehicle caught on fire. The contact pulled into a nearby parking lot and all passengers exited the vehicle. The vehicle was consumed by the fire which was put out by the fire department. The vehicle was towed and totaled. There were no injuries or need for medical assistance. The fire department filed a report. There were no injuries or need for medical assistance. The dealer was contacted and informed of the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 187,000.

Mileage: 187,000

When I turned the ignition on the car wouldn't start. But the ABS light and all other lights flickering when trying to start the car. The alarm kept going off. Passenger side front and rear windows won't function. Smell like something was burning. This is the second incident ([XXX]). Fuses had to be removed to silence the alarms on the first incident on [XXX] because the lights were still flickering on and off when car wasn't on. I had my car serviced at the West Broad Kia Dealership in Richmond, Va. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

driving down highway on March 1, 2025 a knocking sound started, the oil light came on, making weird loud tapping, knocking sounds. I just bought vehicle about 4 months ago, it was in mint condition and I NEED my car is my lively hood

I have notice an ongoing issues with motor oil consumption. Over the past six months, I have added oil every 2,000 miles The Technicians at Oil Changers recently inspected my vehicle and recommended having it evaluated as the issue seems to be occurring more frequently. There are no warning lights displayed on my dashboard, I have not noticed any oil leaks where I park. While my car has been running fine,I want to insure there are no underlying issues. But most important me and my family’s safety and everyone’s when operating the vehicle. Please let me know the next steps for further inspection.

Vehicle starts to shake above 2000 rpm and shuts down. Went to a mechanic and they said the engine was bad and that there were recalls by Kia for this particular engine. When we asked a Kia Dealer they said they would not warranty due to this being our first visit for a recall.

After engine replacement from previous recall, engine is making loud revving sound. Since recall repair/replacement the engine has an increasingly high rev with a loud engine noise while idling.

I have been experiencing my engine consuming oil with my dealerships knowledge Since back in 2023. In my records it is stated that my engine has been consuming oil. I was advised to continue to put oil in it myself until the engine goes out and then it will be covered. My engine light continues to go on and off. I went to the dealership today and was told that because my engine light is not on at the moment that I should come back so they can do a proper diagnosis. I was covered under the warranty to have the engine fixed but now that is over the 10 year warranty, I have no idea how to fix this issue after the diagnosis. I really need some help because I have been putting oil in it and I’m afraid that the engine will go out with it no longer being replaced. Especially when I had the warranty to use when it was initially discovered.

I purchased a 2013 Kia Optima EX from an on-line auction [XXX] in Memphis, Tn. After the car was delivered I noticed the vehicle engine had a slight engine knock. When I attempted to test drive the vehicle the engine knock grew louder, and the vehicle shut down in the middle of the road. I was fortunate enough to get the vehicle back to my residence where I was able inspect the engine, and noticed "Metal Dust" on the oil dipstick. Service records showed the vehicle had been serviced at the correct intervals, and the oil had been professionally been changed at correct intervals, and the vehicle appear to be in excellent condition. After doing some research I notice Kia had a recall for the "Theta Engine 2" for a rod bearing recall that was causing engine failure prematurely. I contacted Kia customer services on 11-20-24. I was told the vehicle was in fact under the "rod bearing" recall and it had a lifetime warranty on it. I was instructed to contact a Kia dealership to have the vehicle serviced for possible engine replacement due to rod bearing failure. I contacted Serra Kia of Jackson, TN, and inform them of my conversation with Kia's customer services, and I was told they were pretty sure the engine would have to be replaced, and to have the vehicle towed to their dealership to perform the services. I had the vehicle towed to Serra Kia on 12-2-24. I sent an email to the service department on 1-16-25 for an update on my vehicle. On 1-16-25 I received an email from the dealership's service department stating a case was opened with Kia Tech, and they declined approval of an engine because I bought it from an auction. The dealership did offer to replace the engine for $6003.71 for parts and labor. I contacted Kia customer services on 1-18-25 and they said they wouldn't approve replacing the engine even though it's under recall because I bought the vehicle at an auction. I'm filing this complaint because Kia is refusing to do an active safety recall for my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

My vehicle received a new engine due to a component failure, which there was a recall specifically describing the failure, recall 17v224 (SC147). After the new engine replacement, April 2024, while driving my car I began to notice a faint smell of gas with inside my car. As time passed the smell grew heavier. Drove the car to the Pueblo Colorado Dealership and had the service department take a look to confirm the leak. It was confirmed and one of the service personnel tried to torque the bolt tighter and that did not stop the leak. I was told by one of the service personnel that it was not covered under warranty and the cost would be mine out of pocket to fix. I found out this fuel leak is a recall (SC172), vehicles that received an engine replacement under previous recall 17v224 (SC147). ("Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to inspect and, if necessary, replace the High Pressure Fuel Pipe on certain 2011–2014 MY Kia Optima, 2012-2014 MY Kia Sorento, and 2011-2013 MY Kia Sportage vehicles that received an engine replacement under Recall No. 17v224 (SC147). The remedy for the previous recall may not have been properly performed, and in some cases, the high pressure fuel pipe may have been damaged, misaligned or improperly torqued during the engine replacement procedure, allowing fuel to leak. Leaking fuel increases the risk of fire."). I have spoken to the Dealership and they do not recognize this recall as it is not showing up in their data system. I have spoken to the Kia Corporation and I have gotten nowhere. This was issued by your department and is recognized by KIA corporation but the Pueblo Colorado KIA dealership states it is not in their system as a recall. My car has been parked after notifying both parties of this issue since December 19, 2024. Your NHTSA: Part 573 Safety Recall Report 18V-907 Manufacturer Recall No. : SC172

We were driving and then suddenly stopped, thank goodness nothing bad happened to us. and the car never turned on again! I Was told by a mechanic it was the engine. We were told there were several recalls and alot regarding the engine for this year. Why should I have to pay for something we're still paying on and that has been sitting in our driveway for over 2 years! Fix our car!

2013 OPTIMA ENGINE SEIZED DUE TO MANUFACTURING ERRORS AND KIA WONT REPLACE STATING IT DIDNT HAVE THE KSDS UPDATE. THE UPDATE DOESNT STOP THE ENGINE FROM SEIXZING ONLY LETS YOU KNOW. WHEN SEARCHING RECALLS AND COMPLAINTS NOTHING SHOWS UP ABOUT THE KSDS UPDATE.BASICALLY TOLD ME THATS WHAT HAPPENS WHEN YOU BUY USED VEHICHLES, IN THAT CUSTOMERS MAY NOT BE CONTACTED DUE TO RECALLS AND UPDATES

The contact owns a 2013 Kia Optima. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance, and it was determined the failure was linked to DTC code: P0445, indicating an issue with the purge control valve in the evaporative emission control (EVAP) system. The mechanic replaced the fuel canister, and engine cap. The contact stated while driving 77-85 MPH, the vehicle lost motive power, and the engine seized. The engine warning light was illuminated. The vehicle was taken to the local dealer where it was determined that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that while driving at undisclosed speeds, the engine seized. The vehicle was towed to another local dealer, Kia of Lincolnwood (6750 Lincoln Ave, Lincolnwood, IL 60712) where it was determined that the engine was knocking but there were no codes retrieved. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no warranty coverage on the vehicle. The failure mileage was unknown.

Engine failure while driving. Engine seized in the middle of the road. Contacted Kia, towed car to dealership and claim was denied. Recall has not been taken care of. No symptoms or any indication that the engine was about to give out.

Oil light is flickering. Kia told me this is a serious issue but won't fix it. I did a research this is a common issue with 2013 Kia optimas. Please help

Engine failure after a pass sc147 safety recall. Vehicle has a rebuilt title and does not qualify for manufacture warranty. Does this engine not still qualify for the sc147 recall,

Was driving down the highway with no indication of any problems with my car. It just shuts off completely had to coast to the side of the road get someone to tow me home. While on side of the road opened the hood and saw white smoke come from the engine. Just had an oil change and coolant is fine.

The contact owns a 2013 Kia Optima. The contact stated that after the vehicle was repaired under recall, the vehicle failed to accelerate properly while depressing the accelerator pedal and there was white smoke coming from the exhaust. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the same local dealer where it was diagnosed that there was an abnormal knocking sound coming from under the hood, and that the engine needed to be replaced. The contact stated the vehicle was repaired under an unidentified recall; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

Mileage: 102,000

We took our 2013 KIA Optima 4D EX to the local Kia dealership for diagnosis of what we perceived to be a knock engine sensor issue. We delivered the vehicle at 0920, 5 July 2024. The vehicle sat at the dealership for 4 weeks waiting for the diagnosis which was ultimately that the engine needed to be replaced...under warranty. On 16 August 2024, after so many calls to the dealership (Spradley Kia, Pueblo) and Kia Customer Support, we were informed that the service ticket was closed. No reason for it to be closed...just closed. Warranty work not complete. No offer to complete any of the other recalls on the vehicle. Not only would we like all recalls to be complete we would really like that to be completed in a timely manner.

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The vehicle was driven to the destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) in 2022; however, the recall repair was not completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.

Mileage: 111,000

On [XXX] @ approx. 9:30pm while driving south on [XXX] between Pullman, WA and Lewiston, ID. my 2013 Kia Optima SXL turn off with warning, the engine turned off and never started again. no lights, smoke, smells or leaks. there were no noises of any kind come from the car, nothing to alert me there was a problem. at the time there was no music playing. My daughter was sleeping so the only noise was the car, if there were any noises from the engine they were not muffled by conversation or music. I called my wife who came up and I tried to jump it, thinking perhaps the alternator failed. Due to the location, we were not able to fully exit the highway, the car was a half tire width over the white line. This is a rural location not an elevated interstate, as such traffic though moving fast was not bumper to bumper. Next day I drove up and pushed the car about 100yards behind where it was, on the opposite side of the road. Then called a roll back to haul the car to a local shop. They were able to best guess the diagnosis as a seized engine. as the engine was not turning over, and manually turning the crank was not possible. I trailered it to my house, removed the serp. belt and was able to very slightly turn the crank with a 2.5ft long breaker bar. it is currently in my garage. Oil was changed recently; it was not low. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ran out of gas ,and added gas for it to start up again only for it to not run after adding fuel .

On 7/31, we had the HECU Fuse recall fixed at the Federico Kia Dealership. In 8/1, one day later, when driving the vehicle all of the car emergency lights came on, the engine started smoking and eventually caught fire. Fire department and police were called. Vehicle was toed to Kia Dealership. The next morning 8/2 we spoke with the service manager at the dealership, who was no help and gave us a 1-800 number to call Kia directly. Since this fire directly pertains to the part they “fixed” the day before during the recall, we believe the dealership did not fix the issue and believe something they “fixed” caused the issue as we have never had any prior issues with the engine.

KIA, in Clay New York, refuses to fix the recall on the bearing that caused my engine to cease, i did not know that my car had a recall because i was never notified! My car broke down as i was driving it, i had it towed to Kia, found out there were recalls, but the dealership will not honor the recall and fix my car.

I've had my car since late 2018. A couple years after having I've noticed it's burning oil. I made an appt at Evansville Kia dealership & was called the day before appt to be told the excessive oil consumption test was not part of the warranty. I asked what am I suppose to do keep spending money on oil? The mechanic told me to keep topping it off til it quits, cause he said it's going to quit. How is this safe? Not knowing when & where you will be when something happens. My car is now using a quart or more of oil every 500 or so miles. This is ALOT of money out of pocket.

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred while the transmission was shifted into drive(D). After several attempts, the vehicle restarted and went into LIMP Mode. The vehicle was taken to AutoZone, where error code P1326 was retrieved. The vehicle was then towed to the dealer; however, the cause of the failure could not be determined. The dealer contacted the manufacturer, who determined that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

While driving on the freeway I noticed my car wasnt going as I was pushing the gas and noticed all my dash lights were on like I was in accessory mode. I coasted to the edge of the freeway and decided to pop my hood and see if it was my battery cable that came loose. While waiting for traffic to break I noticed my hood looked alittle hazy like it was hot. When I was able to get out of my car I noticed black smoke coming from under the hood so I backed off and called 911.

The contact owns a 2013 Kia Optima. The contact stated while driving 55 MPH, there was an abnormal knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the knock sensor and engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle had a Salvage Title and no coverage under recall. The failure mileage was approximately 159,000.

Mileage: 159,000

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. The contact stated that the failure had occurred while the contact was driving into the driveway at the residence. In addition, the contact attempted to start the vehicle; however, the vehicle did not start. The vehicle was towed to an independent mechanic where it was determined that the engine had seized. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was confirmed that the engine had seized. The contact was informed that the engine needed to be replaced; however, the contact was informed that due to missing maintenance documents, the repair was not eligible to be performed under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from under the hood of the vehicle. The contact stated that an oil change was recently performed; however, two weeks later, the oil level was extremely low. The vehicle was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was not repaired. The contact stated that the turbo charger and the engine were replaced two years ago by the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 170,000.

Mileage: 170,000

I haven't had any accidents yet but the problem is that there is noise in the engine of my car and my car runs like a diesel vehicle making noise like a diesel engine, that's all just that, I would simply like to have your help on this. All my best regards, thank you

Car stopped accelerating on the highway. Check engine lights and other lights went on. Dealership is refusing to inspect the car without the CEL staying on. My family's life is at risk as long as Kia deems this car safe to drive. The dealer and corporate refuse to inspect it without a check engine light staying on when starting up again.

I have maintained my car well since i first bought it. I was randomly cruising [XXX] 2024 at [XXX] and my car stopped and nothing worked. No ignition, my wheel locked, my brakes locked and all i could see was black smoke coming out of engine. I had recently changed the oil on 11th May 2024 so I know that wasnt the oil that messed my car up and on internet it shows the recalls for fire in engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We took the car in for the recalls. ASC245 Headliner plates - they state they still don’t have the part. BSC2484QF HECU fuse. After they replaced the fuse, the car started losing power when driving, as well as the traction control lights were on, and the brake lights were on. I have read on the KIA forum this is happening to multiple people following the fuse replacement. We took the car back to KIA the same day and they told us it was nothing to do with what they did. We have now taken it to another non KIA mechanic. This is extremely dangerous and clearly related.

The contact owns a 2013 Kia Optima. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was not provided. The independent mechanic informed the contact that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

Mileage: 145,000

The contact owns a 2013 Kia Optima. The contact stated while driving at undisclosed speeds, there was white smoke coming out of the exhaust pipe, and the vehicle was decelerating unintendedly. The check engine warning light was illuminated. The contact stated that the failure recurred intermittently. The contact stated that the engine oil was topped off several times; however, there was no warning light notifying the contact that the oil level was low. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000.

Mileage: 165,000

The contact owns a 2013 Kia Optima. The contact stated that while driving or parked, there was an abnormally strong fuel odor coming from the vehicle. The check engine and ABS warning lights were illuminated. The contact replaced the battery, and the warning lights were deactivated. The contact stated the strong fuel odor persisted and the vehicle was taken to the dealer where it was diagnosed with a fuel leak. The contact was informed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was 190,000.

Mileage: 190,000

I've had a recall for months that there is no fix for. This is way too long to wait for a fix while there are so many issues with Kia's and Hyundai and getting insured right now. I do not feel safe with this car at this point. 5XXGN4A78DG155676 Sep 25,2023 I've had a recall for months that there is no fix for. This is way too long to wait for a fix while there are so many issues with Kia's and Hyundai and getting insured right now. I do not feel safe with this car at this point. [XXX] Sep 25,2023 Manufacturer Recall NumberSC284QF NHTSA Recall Number23V652 Recall StatusRecall Incomplete Summary KIA AMERICA, INC. HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2012-2013 MY OPTIMA VEHICLES. THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) MAY EXPERIENCE AN ELECTRICAL SHORT CIRCUIT, WHICH CAN RESULT IN AN ENGINE COMPARTMENT FIRE WHILE DRIVING OR PARKED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Engine has seized up on me after leaving work on Wed April 24,2024. I have not owned this car not even 2 months. Purchased it through California Motors Direct. I have spoken with the general manager of the dealership and and he said the car has been serviced mulitple times as at Carson KIA. My car does not run at all at the time my car was seized up on me I was driving a with my baby in the car and all of a sudden my car stopped and has not been working since that day. The dealership where I purchased the car refuses to look at it stating it isn’t there problem well there was safety recall and from what I have seen online they were not allowed to sell me a car that a big safety recall on it that has not yet been addressed. My problems first started April 24th, 2024. Recall #23V652000

I was driving on the highway and the car stopped moving forward. I was able to get off the highway to a safe place but the car putt putted in a jerking motion. I have a personal car diagnostic reader and the code came back as a manufacturer code reading.

I was pulling out to ongoing traffic when about to get on the highway and my car just went dead. I called AAA and they towed it to Toyota because I purchased the car from them. After determining it was not the starter or battery. They removed front wheel in an attempt to turn engine at crankshaft. Engine wouldn’t turn. Their determination was engine seized. We then had it towed to Kia dealer. They put it through procedures for seized engine and determined the same. I can not locate my mobile mechanic due to his retirement. The station is closed and I do not have access to my oil changes. Kia will not address this problem without the oil changes. I still owe 3500 on this car plus am paying insurance. I would appreciate any assistance. Thank you. [XXX] [XXX] . [XXX] . Kia Motors 768 route 28 South Yarmouth Mass. 508-394-5500 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Kia issued a recall on engine do too failure but Kia give multiple excuses why they won’t replace from it has to be running to it has to have update first or it can’t have more than150,000 miles! I need help with this KIA OWES me an engine. It shows 10 sales records at 2 different dealers and yet none of the recalls where repaired it show 1 recall on this website but if you call Kia they tell you it has 3,4 or 5 recalls and different excuses! I just won’t the engine I was promised!

Car completely shut off while driving on the highway

The noted KIA 2013 KIA Optima has had this recall in effect since November 2023. KIA either refuses to say when the recall part is going to be at ANY DEALER, or puts an 'elevator music' soundtrack on the line. I have called numerous dealer's in both Maine, where the KIA is currently registered, and in Ohio / Pennsylvania to find if they know anything. None of the dealer's have any idea when the parts are coming, much less when they can call Owner's to set up a recall appointment. At what point does this end.

The contact owns a 2013 Kia Optima. The contact had received several notifications for recalls on the VIN; however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle could not be restarted and was towed to the local dealer where it was diagnosed with engine failure. The dealer confirmed that parts were not yet available for the recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

There is a dangerous recall on my vehicle put out by the maker of the vehicle and I called to schedule service for the vehicle . However no one is servicing my vehicle and they have no timeline on when they can remedy the issue . But I find it a serious matter that a symptom of this recall is a fire while driving or a fire while parked randomly . I need this remedied or car replaced asap to avoid damages or injuries !

Something’s wrong with a fuse that can catch fire and kia is taking forever to resolve the issue. my check engine light pops on and off now

Manufacturer hasn't provided a remedy to recall notice issued in September 2023. For something that has a chance of catching on fire driving or Parked this should've been taken care of along time ago instead of risking peoples lives dragging this out.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the engine seized. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that there was a recall for the engine replacement. The vehicle was repaired; however, the vehicle failed to start after the recall repair was completed. The vehicle has remained with the dealer since August 2023. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 150,000.

Mileage: 150,000

Electrical issue then engine leading to car going up in flames

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after parking the vehicle, the vehicle failed to restart. The check engine warning light remained illuminated. The vehicle was later towed to the residence. The vehicle was not diagnosed or repaired. The failure mileage was 166,000. VIN tool confirms parts not available.

Mileage: 166,000

I was driving up the [XXX] north and where [XXX] merges to [XXX] I'm going 65mph on the far left side, and my dash starts beeping and reads WARNING STOP VEHICLE CHECK BRAKES. MY brakes go out, pedal to the floor sounding like grinding gears and doing some major damage, my acceleration stopped working. The [XXX] is merging on the left side so i had to avoid major traffic. I am a driver with skill as i dodge slowed and stopped vehicles, and get to the shoulder before [XXX]. I call for roadside assistance because kia says its free and its not. I was looking around the engine to see what the heck and unplugged the hybrid fuse and battery from back and suddenly it worked again and drive it home and right before I park I made a right turn, and it started beeping again, and this time it stayed this way. I almost lost my life, and I did lose my job because of it. GLENDALE'S CARSPRO KIA SERVICE DEPARTMENT IS THE WORST DEPARTMENT EVER!, they would not help me get a tow, I paid for the tow. THEY CHARGED CLOSE TO 5 GRAND FOR A REPAIR, Hydraulic brake booster module, AND A COUPLE HUNDRED FOR THERE HIGHEST SERVICE OPTION (Changing fluids, wipers, wash, detail, etc) this was a huge mistake and took nearly two months! My car had dust on it THEY DID NOT EVEN CHECK THE PRESSURE I HAD IN MY ALL 4 TIRES (EMPTIED UNTIL 25PSI) I started the vehicle and it started to hiccup as I idle I asked for the manager (a tall husky middle eastern guy with long hair and glasses). He replied "DOES YOUR CAR HAVE A CHECK ENGINE LIGHT ON" I said "no" he said "comeback when it does." I have received paper work from KIA corp stating that i could be reimbursed. I sent that document in and never herd from them again. I call customer service i even went to the Service dept and THEY ERASED MY SERVICE RECORD! Finally happened, with my car still Hiccuping, Rare ShutoffAlarm. I exit fw on green Light, made left; Alarm, No brakes, No gas, Hit curb, Near PEDESTRIANS, Trans Leaks, Part Recalled, No Results, New problem! INFORMATION REDACTED PURSUANT TO THE FR

We are afraid to drive this car and have lost use for over 4 months now. Received Safety Recall Notice dated Nov 14, 2023. We have made numerous calls to Doug Smith dealership in American Fork, Ut, and also to KIA Customer Care Center. No information is forthcoming to resolve the issue in getting our car repaired. It is necessary that we park in our garage, so we faithfully unhook the battery cable every single time after driving and parking to be assured that it is safe. This has been going on for 4 months now and is not a comfortable situation for myself and my elderly wife. We would like some answers with respect to a timely repair to make our car safe again.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the check engine warning light illuminated. Additionally, the contact became aware of a burning odor inside the vehicle while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 216,401. VIN tool confirms parts not available.

Mileage: 216,401

Kia will not replace engine that has failed. They say combustion issue led to valve meltdown. Engine is my responsibility though part of settlement. Kia corporations case manager says Engine is only good for 100,000 miles

My complaint does not immediately involve an additional incident but rather I am concerned with the time it is taking to find a solution for the Recall Number 23V652000. It has been 5 months since the initial notification, and I have not heard of any solution to date. Apparently, KIA Motors is still in the process of developing a part to address the fire issue, but given the nature and inconvenience of the Recall, I am hoping the NHTSA has an update regarding this matter. While I have contacted my Congressional Representative, they in turn gave me your information, so I am following up with you. Sincerely, [XXX] Owner of 2013 KIA Optima09 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

the engine stop ruanning i got the code P1B96, P1B74, POA4C

I was driving home Sunday night, Dec. 10, 2023 when the car started to smell like it was on fire and the Malfunction symbol came on. I pulled over on the side of the road, but car was still blocking the road, so after a few minutes, I decided to try to make it home as it was only about 1/2 mile. I was able to get a ride to work for 3 weeks. On Jan. 2, I had to go buy another car so I could get to work. On Jan. 3rd, I called dealership and they just said they did not have parts and did not know when they would. I also called Kia headquarters and got no help. My car has been sitting in my driveway for over 2 months as I have no where else to put it and it is not safe to drive anyway. Kia says to park car away from everything as it could catch on fire. This is ridiculous!

My vehicles check engine light came on and I started feeling a lack of power in my car. Sluggish to accelerate. When the car was plugged in and diagnosed, it came up as the knock sensors. We had those replaced and the car ran fine for a few days but then it died out of nowhere. Check engine light came on again and it came up as knock sensors again. We had those replaced again and also had an oil change. Again… it was fine for a few days than started to knock… as I was driving the vehicle is completely seized on me. I almost went off a bridge because it didn’t allow me to press the breaks or anything. Brough it to the shop and they are saying the knock sensor popped up again but the engine is seized/blown. I was told this was not the first vehicle with my year make and model to do this and in this order.

Rod bearing making a knocking noise. Car a month since i bought it.

Since the recalls my check engine light keeps popping on and off and I can smell a burning smell sometimes

I bought my 2013 Kia optima ex from a private seller about half a year ago. I've had a few problems here and there that we're easily diagnosed and fixed. The radiator, alternator, starter, battery, serpentine belt, headlights, tail lights, licence plate light, tires, cabin air filter, and keyless start key fob have all been replaced. I just recently got my key fob(OEM) programmed by a licensed mechanic. The next day the car was perfectly fine. Ran smoothly and had no problems at all. I parked it and went to bed. Next day I get up early and start the car to warm up before I take my kids to the bus stop for school. It was between 5-7 minutes later and I went outside to the car and smelled an overwhelmingly strong plastic/chemical burning type smell coming from the car. I got in and saw that the air conditioning was on low and i turned it off, thinking the smell was because it was cold and the air needed to be off to stop the smell... I drove my son to the bus stop one block away and there was no dash light on but the smell was still there so I turned the car off and we got out of the car. After the bus got my son, I got in the car and could still smell the burning smell but tried to start it to take it home and the dash lights came on like normal then all turned off except the check engine light, oil light, battery light, key light, eps light. The car made one click noise under the hood and did not start or make any noises indicating an attempt to start. The key light the turned off but the oil, battery, engine lights remained. I turned the car back off and downloaded an app called justask to ask a mechanic about the problem and he said to call the master lube where I had gotten an oil change a few weeks prior and ask them what to do because of the oil light being on and the possibility that they overfilled it which could cause problems.i called. the oil was fine, no leaks, he has no idea why it isn't starting. So I call the mechanic. No idea what is wrong still....

car stopped mid freeway 3 times engine light turned on engine started smoking took too dealer per the recall notice and they took 3 months could not fix and wanted to charge me 600 for changing a battery but car still will not run so they want payment for a car I must tow and has had over 5 recall notices ..at this point the car is unsafe I need remedy

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the check engine warning light was illuminated. The failure mileage was 184,000. VIN tool confirms parts not available.

Mileage: 184,000

On [XXX] at approx. 4 PM I was driving on [XXX] between Columbus and Nashville in Brown County Indiana. Weather was clear I noticed what appeared to be smoke coming through the car vents I was able to pull to the shoulder of the road, but the breaks were not working well There were no warning lights on the dash about any possible issues After grabbing 2 bags from the car, I was walking away and the car went up in flames and started to make sounds of an explosion. I called 911 and moved to the other side of the road away from the fire. Police and fire arrived on the scene and stopped all traffic The fire was put out and AJ's Paint and Body Shop came to tow the vehicle and clean up debris. We have not yet received the cost of this. We have reported this information to Kia and have spoken to them a couple of times. We have sent all of the details and information on the location of the car. We have sent multiple follow up e-mails and have not received any response since [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was stationary outside in the driveway, the contact saw that there was smoke coming from the vehicle. The contact went outside to inspect the vehicle opened the hood and saw smoke coming from the engine compartment. The contact disconnected the battery and left the hood slightly open to allow airflow. The contact stated that the smoke was eventually dissipated by the wind. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The contact made the manufacturer aware of the failure, however, the contact was disconnected after providing information to the manufacturer. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Mileage: 30,000

On or around Oct.15th 2023, My abs light, engine light, and all these other lights came on. So i got it home i got a recall notice in the mail that day saying to park my car away from structures and other vehicles. So i had it towed to a kia dealer here in town. they had it for a week. they said they performed a diagnostic on it and replaced the recall part to come get it. So i go get it i drive off got a mile down the road and all the lights came on and said pull over and shut car off. So there iam on the side of the road calling a tow truck to tow my car back to the dealer. if they would have drove the car after fixing it they would experianced the all the lights lighting up on my dash. Now that want to tell me there is no remedy to the recall fix and that i need a new electric battery and it is going to cost me $12,000. This is my only means of transportation. Can someone stop messing around and take this seriously, now the kia dealer is paying for a tow to tow my safety hazard car back to my house. Now it does not run ... It ran when it got towed there.

The car dealership i bought my kia from is fully aware of this safety recall, Should he have sold me the car with out telling me? Can I take this car back and get my money back?

After my last oil change that was done at Lokey KIa in Clearwater, FL. I had my oil changed on July 27,2023. From the date of my oil change till mid Oct 2023 I used 5 qts. of oil. The first appointment that I could get was 11/24/23. A engine diagnosis was done and the conclusion was the engine was burning oil. I opened a claim with KIA and was told that the car was out of warranty by six months but was still under the mileage. I asked the KIA representative if they could do a good will gesture to replace the engine and was denied.

The contact owns a 2013 Kia Optima. The contact stated while driving 50 MPH, the vehicle lost motive power and was jerking. The check engine warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that the vehicle was restarted, and the vehicle was able to continue driving; however, the vehicle failed to exceed 35-40 MPH. The contact stated that she turned on the hazard lights and drove to the residence, where the vehicle remained parked. The contact stated she connected an OBD reader to the vehicle and read a diagnostic trouble code (DTC) for knock sensor failure. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

Mileage: 117,000

The contact owns a 2013 Kia Optima. The contact stated that the engine warning light was illuminated. While driving at approximately 30–40 MPH, the vehicle started to smoke. There was an abnormal clunking sound heard. The vehicle stalled and failed to restart. The vehicle was towed to the residence. The contact called an independent mechanic and was referred to the local dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed that there was no warranty coverage on the vehicle and to tow the vehicle to the local dealer. The approximate failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2013 Kia Optima. The contact stated that while coming to a stop, the vehicle stalled. The contact attempted to restart the vehicle however, the vehicle failed to restart. The contact stated that the check engine, low coolant level, and oil pressure warning lights illuminated. The vehicle was towed to the residence. The dealer and an independent mechanic were contacted, and the contact was informed that the engine had seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

Mileage: 98,000

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was making an abnormally loud rattling sound while driving. There was no warning light illuminated. The vehicle was taken to the local dealer. The dealer inspected the vehicle but could not determine the cause of the failure. The dealer informed the contact that a fuel system cleaning and a decarb procedure might need to be performed on the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 155,000. VIN tool confirms parts not available

Mileage: 155,000

This car uses a quart of oil approximately every 200-300 miles without fail. It burns out spark plugs, coils and has burnt out the catalytic converter. This started at around 125,000 miles, it now has 154,000. That is a lot of oil I’ve had to put in it.

in the middle of october around the 15th 2023 (HECU) hYDRAULIC electrical control unit light, the ABS light, the ENGIN light, and a couple of other unknown lights up and than my car tell me to pull over and shut down. you will have to tow it for inspection upon request due to all the warning light. my car had 117,000 document miles on it when i bought it, it now has 128,000. I paid cash for this car and it was my only means for my daughter and i to get to school work and with her dad in the hospital slowly still not out of the woods recovering throat cancer surgery patient. (ALL DOCUMENTED) on legal true facts statements dated sealed and signed documents for every statement stating true facts of this information that i am representing to you on December 1st 2023 My Neighbors, animals, property and family are at safety risk with the cars capability's to just combust SITTING OR DRIVING. Kia Corp. and Kia of Tucson both via verbal telephonic told me there is not a part to fix the recall just yet.. I do have a open case with NHTS. There were no prior warnings.

Nov 5, 2023 my wife , son and my self traveled to Las Vegas for a family party. 2 days prior to our trip I got a tune up. On the day in question after traveling 1 hour and about 20 minutes to Las Vegas the car made a noise as if something fell off the engine next came on the oil light followed with smoke from the car. Thankfully I was able to get over where the car completely shut off and has not started since. After 5 hours of waiting in basically in the middle of nowhere we were towed to our destination which was 190 miles away from where the car shut down

Over a year ago I was sent to Kia to fix a recall for a possible fuel leakage problem over my engine that got fixed with mesh tape and one zip chord. Now my engine has gushing fuel leaking on it on daily basis. I called kia a few months back asking for them to remedy this due to another recall and how I needed a rental so I could continue working while they fixed the problem they screwed up and they told me it would be over a month before they could fit me in their schedule. I have been smelling gasoline in my vehicle making me feel nauseous as I drive and the fumes are intense and my I smell it burning. My coworkers tell me daily what is that gasoline smell?. Now I get in the mail another recall notice about sparks going off for gaskets or thingsmajigs on my engine just from being idle in a parking spot or driving and how I should park away from others??!?!? Just in case!!! What about my safety??! I still have gasoline leaking all over my car engine!. My house could blow up! This is outrageous that none of this is taken care of.

While driving on highway, loss of acceleration/power, all lights appeared on dashboard. Pulled over, turned off engine. Restarted engine and power/acceleration was restored.

Engine problems

Engine turned off in middle of highway without warning

The contact owned a 2013 Kia Optima. The contact stated that while parked, the contact noticed smoke coming from the hood and went to open the hood but could not because the latch had melted. The contact went to get an extinguisher but the flames were too aggressive. The vehicle had exploded twice while waiting for the fire department. The fire department extinguished the fire. A fire department report was filed. No police report was filed. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under a recall. The failure mileage was approximately 123,000.

Mileage: 123,000

In March 2023 car stopped in the middle of an intersection with no warning. “Hybrid system warning” on dashboard lit up as well as all other lights. Dealer said repair was under warranty because of faulty spark plugs which were a safety recall. Prior to this all safety recalls were taken to dealer yet the problem still occurred. On July 2, 2023, the car stopped on the freeway. All lights lit up and the “Hybrid system warning” came up. The car began to smoke. The car was towed to Kia dealer they said the water pump needed to be replaced. The water pump was replaced with a certified Kia part. The car still would not turn on. Kia replaced the battery and said the engine needed to be replaced for $9000. They said we were out of warranty (10 years by 2 months). This engine failure seems to be related to the safety recalls that Kia “fixed.” I also have documentation that the warranty should be extended to 15 years or 150,000 miles but the delay refuse to make repairs under the warranty.

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked, the contact noticed that the vehicle had needed an oil change frequently. No warning light was illuminated. The vehicle had been diagnosed by the dealer and confirmed that the vehicle was consuming an excessive amount of engine oil. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline. The failure mileage was approximately 110,000.

Mileage: 110,000

NO ACCIDENTS!!! To the National Highway Traffic Safety Administration (NHTSA), Subject: Concerns regarding Kia America's handling of vehicle recalls I am writing to express deep concerns regarding the service and responsiveness of Kia America, particularly in relation to several recalls on my vehicle. There are currently eight outstanding recalls on my vehicle. To address these issues, I brought my car to Kia Jim Ellis in Kennesaw, GA. Following the inspection, I was presented with an estimate of approximately $3,000 for engine repairs. Surprisingly, upon the car's return, I found it had less than a quart of oil. While the dealership did later acknowledge this oversight, such a lapse is deeply concerning. Additionally, the written report from the dealership noted that one of the required parts for the recall repair was missing and had been ordered. However, this was not verbally communicated to me, and the car was handed back as if all repairs had been completed without any cautionary note or indication of when the missing part would be installed. A particular recall that has caused me significant concern pertains to the engine. I've understood that the defect can lead to the engine locking up, which could pose a serious hazard on the roads. Despite expressing my apprehension, the service technician simply advised me to return the vehicle if any noticeable issues arise, including if the engine locks up. For clarity and emphasis on the importance of the recalls, I provided the technician with a detailed letter. Furthermore, I've encountered hurdles when attempting to communicate with Kia America's support at 800-333-4542. After documenting my concerns, a representative transferred my call to a supervisor for resolution. Regrettably, the supervisor expected me to reiterate the previously documented issues and disconnected the call when I referenced the ticket. Dear Kia, recalls have been created to avoid accidents

My car simply “just quit” leaving me stranded on the road. I called my nearest Kia dealer who said it would be at least 6 weeks until they could see it. Apparently according to a quick search, these cars are blowing engines rather regularly. Why wasn’t there a recall before engines were blown? Since my car is no longer covered under warranty, I’m expecting a hefty bill even though there’s an obvious defect. Kia will not return my calls.

My Kia has a weird sound coming from the engine when it is on parked on when I'm driving and I have the break on. I took it to 2 mechanics, and they both told me that it was the bearings wearing of from the engine and that the motor is working harder than it should and using the motor oil more than it should. Both mechanics told me that it would need a new motor soon but to make it last longer to monitor the motor oil to ensure it always has some. Both mechanics also say that my kia should have a recall, but when I look at my vin, there is no recall for the bearing wear of the engine. It is unacceptable that my kia has a recall for the bearing wear of the engine but not specified for my car and now I have to be worried that my car will break down or worse cause an accident. The recall is 17v224000 SC147

I was driving the car and my engine shut off completely it will no start back up.

My car paint as been chipping off. I see a lot of cars like mine in the street with the same isssue , specially Perales white kias . They look like junk cars . Paint was not good

My 2013 KIA Optima caught fire about three weeks ago I don't know what caused it, but it started under the hood of the car where the motor is. Initially the car stopped when I had an oil change and I thought it was the starter. I had a new one put on and it started. I drove it and it caught fire. Now it is sitting at my home and the fuse compartment have been stolen out of the car. If someone will let me know what to do about the situation and what caused the fire, I would really appreciate it. Also, if someone could let me know if the fire was caused by one of the recalls for that car. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was turning into some parking spots so i could put my car in reverse and park closer to building i needed. I did not get a chance to putin reverse, the vehicle surged forward and was accelerating. My foot was not on the gas pedal. I was trying to brake. I turned steering wheel so I didn't hit brick building. I swiped the building and 2 vehiles on my right AND still did not stop right away. I kept on the brake and the plants, rocks, landscaping I think helped it to stop. I can get police report in few days.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power and stalled. Several attempts to restart the vehicle failed. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was then towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.

Mileage: 57,000

Every since I purchased this car in 2013 I have had nothing but trouble out of it I have called the Kia company numberous times and they never respond all I asked them to do is replace the car I trusted in Kia I love my car but it is severely dangerous please help me before it gets me and my family hurt

The car shut off on me while driving

I was driving to work and started hearing a very loud knocking noise. I got to a stop light and my car just shut off. When I restarted the car it was making the noise and shut off again. Sounds louder as you push on gas paddle.

recall is extremely dangerous and I was informed very late. Was not given a rental for the time being. Difficult to find service immediately. Do not feel safe driving.

The front of the car rattles the engine, rattles and makes noise, my engine already blew up and it had to be replaced, I don’t think the dealer put the engine back in the right way with all the mounts, I’ve also brought the car in for service several times, and I’ve mentioned the rattling and they’ve done nothing about it, I believe it’s gonna cause a car fire because it’s not properly secure from when they replace the engine under recall

Car stopped at a light and didn’t want to turn back on. Tried to have it jumped with no luck. The car turns on but the engine won’t turn over at all.

Engine light on camshaft position chain sensor is reading on scanner an is not common for kia I believe kia had a recall for Engine I would like a whole new motor

On June 12th myself and two friends were traveling on a rural two-way traffic hwy. As I was attempting to pass another vehicle, the car lost all power. I was barely able to avoid a head on collision. I pulled over to the side of the road which had only enough shoulder to fit my car and there was white smoke coming from under the hood. All the dashboard lights were lite after I pulled over, but nothing prior to the car losing power. I was on a curve in a dead zone for our cell phones. After opening the hood, white smoke was billowing out, and I could smell what smelled like burnt rubber. Once the car cooled off, I was going to attempt to start it, but I could not depress the brakes. The brake pedal was stuck. We managed to get a ride to an area where I could call to have the car towed to a private mechanic, who told me the motor had seized. I just purchased this car in March 2022. Nothing was ever mentioned to me by the dealer of any recalls or any other issues with the car. They made me sign a paper stating I was buying the car as is, which I see now should have been a red flag. The Dealer was San Jose Kia in California, and I'm very angry that they would knowingly sell me a defective car, risking not only my self but my family and friends.

My car is a total lost. Car caught fire while I was driving with my 2 Daughters. Brakes went out had to jump out of car.

My engine locked up for no reason

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle was jerking and then lost motive power. Several unknown warning lights were illuminated. Additionally, the brake lights remained illuminated while the vehicle was turned off. The vehicle also experienced phantom braking while driving. The vehicle was taken to an independent mechanic, who diagnosed that an unknown sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

Mileage: 117,000

The contact owned a 2013 Kia Optima. The contact stated while her son was driving approximately 35-40 MPH, the check engine warning light illuminated and was flashing; however, he continued driving the vehicle. The contact stated that she later took the vehicle to an independent mechanic, where it was diagnosed that the knock sensor and an unknown component needed to be replaced. The vehicle was repaired; however, 6 hours later while her son was driving 65 MPH, the vehicle stalled. The vehicle was unable to restart and was towed back to the independent mechanic. The independent mechanic then informed the contact that the engine needed to be replaced. The vehicle was then towed to the local dealer who confirmed that the engine needed to be replaced. The engine was replaced by the local dealer approximately in October of 2021. The contact then stated that on March 13, 2023, while her son was driving at an unknown speed, the vehicle crossed the center line and crashed into a tree on the other side of the road. The contact stated that the air bags deployed; however, her son was pronounced deceased at the scene. A Police report was filed. The contact stated that the Police Officer informed her that the speedometer was reading 90 MPH at the time of the crash and that the Event Data Recorder (EDR) was destroyed. The contact stated that the engine and transmission dislodged from the vehicle approximately 30-feet. The contact was concerned that the crash might have been caused by unintended acceleration. The vehicle was towed to a tow yard. The cause of the failure was not yet determined. The manufacturer had not been informed of the failure. The failure mileage was approximately 114,000.

Mileage: 114,000

The contact owns a 2013 Kia Optima. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the engine had seized. The vehicle was then towed to the dealer, where it was determined that the engine had seized and needed to be replaced. However, the dealer declined the engine replacement because the contact did not have an unknown engine recall repair performed prior to the failure. The vehicle was not repaired. The contact stated that she had not received the unknown engine recall notification. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 84,000.

Mileage: 84,000

My car was sent to Kia on Covington Pike in Memphis, TN to repair the recalls but further repairs were needed stemming from issues with the recall on the low pressure fuel pump

Engine seized and went out while driving a normal road. Normal driving conditions and all of my scheduled maintenance is up to date. The car lost all power and would not accelerate. The engine started smoking

Bearings are worn it in the engine.

Apparent engine seizure. Vehicle has been towed to Peak KIA dealership located in Littleton CO. Have been informed by dealership it will take approximately one week before they can diagnose/confirm the engine seizure. Vehicle has LESS than 50,000 miles on it.

Issue 1: I did not receive a recall notice for SC172. (NHTSA campaign 18V907000.) The recall began in January 2019. In July 2019 my car broke down with the exact same issue stated in the recall notice. I had to pay $1031.75 for the dealership to repair it. On April 13, 2023 I called Kia Corporate and requested reimbursement for my expense. They said that since the VIN wasn't on their recall list it was my responsibility to pay. I would like NHTSA's assistance in being reimbursed by KIA. I have the original repair documentation. Issue 2: I didn't receive recall notice my car's engine completely seized on 1/4/2023. All of the indicator lights on the dashboard lit up. This occurred on the highway during a heavy rainstorm. This could have caused a major accident, but was able to maneuver car off the highway. I never received any recalls (SC228, SC212, SC200, SC197, SC187, SC147, etc.) anyone of which could be the cause of the seizing. I will upload documents later.

I have a 2013kia optima sx 2.0 turbo my engine need to b replace I never had it replace I have engine problems white smoke n black smoke come out of my hood smoke like it's going to burn up I always have to turn off my car every 15 minutes of driving it overhead n smoke start coming out I been dealing with this for 2 years now can I get a new engine replace

The contact owns a 2013 Kia Optima. The contact stated while her husband was driving 35 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact's husband was able to veer to the side of the road. The contact's husband was able to restart the vehicle and continued driving; however, the failure reoccurred the following day. The contact's husband was unable to restart the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine and the battery needed to be replaced. The independent mechanic related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was not repaired. The contact stated that the failure persisted, and the vehicle was towed to the dealer. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,570.

Mileage: 111,570

Car went into limp mode on a busy highway losing acceleration while next to & in front of semi trucks. Towed into closest Kia dealer and confirmed spun rod bearing with 58,848 miles on the car. Upon them checking for the issue, the engine was also knocking. Car has been at dealer since Jan 11th and still waiting to hear about engine replacement under warranty. There was no warning signs of a major engine problem before the engine light started flashing and loss of acceleration. Oil change recently done & wasn't low when changed, gas mileage still normal, no weird idling or higher rpms. It was driving normal until the engine light & limp mode happened.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, she heard a ticking noise coming from the engine. The check engine warning light was illuminated. The contact stated that she was advised by the mechanic to check a site called Bumpers and it produced codes: SC228, SC212, SC197, SC187, SC172, SC142. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

2013 KIA optima stalls out if over 2500 rpm reached. loses all power. Shutdown on highway and barely made it to pull off. Was able to start and pull off next exit only going at minimum speed, shut down again on state road with no pull off location and to drift with no power steering or brakes. Took to the Dealer and they have had it for over a week as they are so backed up with failing engine problems. Told by Dealer KIA is not covering all engine failures, opened case with KIA and they said I will just have to wait and see,

I purchased a Kia 2013 from a used car lot driving it home it cut out on me numerous times and then all the sudden it lost power I was almost struck by a truck luckily I got off and out of the way as I drove all the way home it did the same thing it cut out and lose power I called the dealership where I bought it and he won't return my calls can you help me

The engine froze with absolutely no warning while driving on the highway. I'd just had general maintenance and the front brakes replaced five days prior. Got it to a safe area; fortunately there were no cars in other lanes. It's been at the Kia dealership/repair facility for a week now. I called Kia Corporate; they provided a case number to me and the dealership prior to having it towed there. I've done research on this site and there have been other owners (same car, year, etc) having the same extremely dangerous issue occurring lately, say late 2021- present. Additionally, Kia sent recall #SC245 regarding headliner plate defects. When I called to have my repair done, they didn't have the appropriate tape. Tape?! Good lord. Asked them to contact me when they had the tape. This was 4-5 months ago. Haven't been contacted.

fuel hose attached to high pressure pump failed, same part and repair as NHTSA Campaign Number: 22V093000. Expensive repair, not cover by KIA dealers will not cover repair cost due to different dash number on part. Part number required 31312-3Q100-DS.

1. Vehicle refuse to start had to have it towed to a shop to have a new battery placed in 2. Replacement of battery caused a short in stereo system resulting in the replacement with a new stereo system 3. Engine began to knock 12/19/22 took car to Car-Mart was given a list of mechanics to call made an appointment with Dominion in Farmington Arkansas for the morning of December 21st 4. Car decelerated and check engine light came on just before Exit 70 on I-49 near Johnson Mill Boulevard pulled over to the side of the interstate was able to move the vehicle forward to Exit 70 at 20 miles per hour to get off the interstate and park at Casey's General Store on Don Tyson Parkway in Springdale 5. Car was towed to Dominion Auto in Farmington Arkansas 6. I was not informed of any recall on my vehicle or any dangers impose to me or my family including my two small children upon purchase of the vehicle or registration of the vehicle or within 90 days of registration 7. Came to this website to post a complaint and found out I not only have one recall but two that I was unaware of

I got onto a highway on ramp, I had to slightly accelerate due to it being busy & my car started knocking & the check engine started flashing. Engine oil level is good but it has a Rod knock.

On 1/7/2022 I was driving my 2013 Kia Optima on the freeway heading home and was passing an eighteen wheeler when my car started slowing down even when trying to accelerate, luckily I was far enough ahead and was able to get off the freeway. Had the car towed to the Dealership and was told the engine failed but would be replaced free of charge due to class action suit settlement in 2020. Engine was replaced at 79,319 miles and picked up on 1/22/2022. On 11/08/2022 my son-in-law was driving the car home from work and was on the freeway with heavy traffic at 5:00pm when he first smelled gasoline and then saw smoke from engine compartment. He was in the left hand lane and pulled into the median area and stopped the vehicle and got out when the car caught fire. He called 911 immediately. By the time the police and fire department got there the car was totaled. Luckily no body was injured or killed. I have contacted KIA Consumer Affairs and was given a case number and was assured they would get me a replacement vehicle. I had the car moved from the holding lot and towed to the Dealership where I purchased it and have had it serviced regularly. As of 12/03/2022 we are still without a car and $857 towing fee and waiting on a KIA INSPECTION and decision.

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 20 MPH, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was then taken to a Goodyear Service Center to be diagnosed. The mechanic retrieved an unknown code for engine failure. The contact then stated that the following day the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but not assistance was provided. The failure mileage was approximately 74,000.

Mileage: 74,000

1. The vehicle has been smoking and constantly burning all the oil. 2. Paint has been pealing all over the car. 3. Electronic parking brakes not working at all now and vehicle will not pass inspection. 4. Electronic steering assist not working tripping the warning light on the dash.

Leak and/or cracked oil pan around the drain plug. Due to past issues regarding the crankshaft bearings I fear the oil consumption could assist in the issue. Also fear the oil leaking neak the exhaust and catalytic converter could ignite a fire beneath the vehicle. Vehicle has not been inspected by a dealership yet. And there have been no dash lights to indicate the problem. It was found while trying to investigate oil spots on ground beneath vehicle

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the engine had seized and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,500.

Mileage: 127,500

The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, the vehicle was stalling despite depressing the accelerator pedal. The contact also stated that there was a fuel smell and that she repeatedly needed to refill the engine oil. Additionally, the contact stated that on three different occasions while driving at an undisclosed speed, the vehicle lost motive power and failed to restart, and had to be towed to her residence. The check engine and the engine oil warning lights were illuminated. The vehicle was then towed to a local dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that after starting the vehicle and depressing the accelerator pedal, the vehicle lost motive power. The vehicle failed to restart and the contact stated that there was smoke coming from under the hood. The vehicle was towed back to the local dealer where it remained awaiting diagnosis and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.

Mileage: 94,000

The engine was just about to explode when me and family riding the car Kia Dealer does not want to fix the car despite that it has an engine recall The car was not inspected yet, but I am ready to get it inspected there were not any sign warning lamps, messages or other symptoms of the problem prior to the failure

I was driving on the interstate in rush hour traffic to pick up my kids from school. The engine light came on, and immediately after that, the gas pedal would no longer accelerate the speed of the car. I pulled over on the side of the interstate to call my fiancé, and within minutes the front end started smoking. I grabbed my work belongings and stepped out of the car and the entire car went up in flames on the interstate. The car has been deemed a total loss with Insurance. We filed a claim with Kia and waiting for someone to inspect the vehicle. This car had engine failure back in 2017, and had an entire engine rebuilt inside of it. Part of the Theta ll engine recall. Police would not create report due to not injuring anyone or any other vehicles.

The system that failed was my engine. I sent my car to One Stop Collision Auto Repair in Chicago Ridge Illinois. Once the mechanic did his diagnostic, I was told i had “no oil” in my car which caused my engine to fail. However I had gotten an oil change July 12th , 2022. There is a sticker on my windshield in the top left corner by the drivers side stating when my oil was changed. My oil notification became to come on July 9th which let me know i needed an oil change.For this specific problem with my vehicle, the mechanic told me “you won’t get an oil notification because it has nothing to do with your oil. It is a known problem with these types of cars.” I then began to question if there was a recall. I then look onto the My Car max app which lets me know if there was any recalls. There were 2 recalls with MY SAME VIN NUMBER. I don’t know if it is available for inspection.My safety was at risk because I was not aware of any issues on my dashboard or any recalls as i was buying the car. My car began jerking with my inside of it driving which almost caused an accident. My car was sent to a auto repair shop to find out the problem. Once he let me know what the problem was, My car was then sent to International Kia for their own diagnostic and a repair when they find out the problem. The car should be going under inspection now that it is at the manufacture (International Kia). There were NO warning lamps,messages,or any symptoms of the problem prior to the failure. I’ve had this car only since March 17, 2022 (6 months).

Started with oil light flashing, then the other lights came on. Started losing speed, then lost all power to the engine, will not start back up with the engine, when trying to start it, the engine started smoking.

While driving the vehicle on a two lane highway passing an eighteen wheeler the car engine suddenly died prior to overtaking the truck. Very difficult and dangerous especially since the vehicle behind me followed to overtake the truck at the same time. This was a very uncomfortable situation especially since in the meantime there was oncoming traffic heading in the opposite direction that had to drive on the grass shoulder to avoid a head on collision since I had difficulty merging into now much faster moving traffic that was stacked up behind the eighteen wheeler. The reason the engine died was because it locked up due to oil starvation due to a known manufacturing defect that should have been covered by the extended warranty that was put into place from to a lawsuit from NHTSA. The vehicle is a 2013 Kia Optima with 60k miles. According to Kia customer care the extended warranty wont be honored because the car was previously involved in a collision to the right rear corner of the vehicle that took place years ago and thousands of miles ago. The service advisor advised against purchasing a used engine because they are all bad and they will all fail sooner or later and wants almost $6000 to replace the engine.

I was driving on the highway, and knocking noise came out form the engine. The engine began to lose power, and I had to immediately to pull over the car. This car has a theta II engine, and had gone bad due excessive connecting rod bearing damage. I brought the car to a dealership, and confirmed this is the case. The engine only has 77k on it, and will need replacement. These engines are not safe, and should be replaced by dealerships.

The car stops in middle of road and turns off if I go over 20 MPH. It's happened twice in the middle of highway and I've had to get towed home. The engine light is on and blinking and I hear knocking sounds. My boyfriend has a code reader and he said when he hooked code reader up to car it showed the exact same code as the other kia optimas engine problems. This needs to be a recall!!

I was driving my 2013 Kia Optima when all of a sudden, the car stalled while on a highway. Luckily I was able to pull to the side, narrowly missing a tractor-trailer. After it wouldn’t start, I had it towed to my mechanic. He then diagnosed it as a seized engine. I had it towed to my local Kia dealer, and it’s been sitting there for 4 months, and i was told it can take another 6 MORE MONTHS to get the engine replaced, AND they ‘may not cover the cost’. They are giving me the run-around. This is ridiculous. There’s even a recall on the engine. What should I do? Thank you D.H.

Driving our car om a road trip on a busy canyon highway ,check engine started blinking and car died. Was able to get off on the shoulder and contact a tow. Towed to local mechanic, engine was blown. Towed it to local KIA Dealership. Dealership had our car almost 4 months. KIA approved engine, it was finally replaced. Got car back and the next day check engine light came on and car shut down again. Towed to KIA dealership.

The contact's son owns a 2013 Kia Optima. The contact stated while his son was driving approximately at 50 MPH and accelerating to highway speed, the vehicle shuddered, jerked and finally stalled. The check engine warning light was illuminated. The contact's son veered to the side of the road. The contact's son was able to restart the vehicle and drove to his residence. Additionally, the contact stated that there was an abnormal loud knocking sound coming from the engine. An unknown dealer was notified of the failure and informed the contact that the vehicle was experiencing bearing wear that could damage the engine and could cause the engine replacement. However, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 155,000.

Mileage: 155,000

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the contact's residence. The contact's boyfriend had retrieved an error code on the vehicle for engine failure. The local dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was 88,524.

Mileage: 88,524

I was driving my 2013 Kia Optima on the highway when all of a sudden the car stalled. I was nearly hit by a semi truck and several cars. I was finally able to coast to the shoulder of the road. I tried starting it and it would not. I had it towed to my mechanic and he diagnosed it as a ‘seized engine’, for no reason. I take good care of my car I change the oil every 3000 miles. Currently, I am trying to get it fixed through KIA, but they are giving me a hard time.

I was driving down the road and my car started smoking. I pulled over and got out of my vehicle and within 5 minutes my engine was in flames

Unknown, car was fine then stopped out of no where yesterday, I was scheduled with Kia dealership to have recalled fixed next month but they called and canceled my recall this is now the 2nd attempt and they still have yet to fix recall and now car isn’t working properly!

When we start the car Yellow colour Engine symbol pos up on the dashboard. It’s a engine related issue.

Engine failure

My car stopped working, i towed it to my Mechanic they said the engine quit working.

When the fuel smell occurred i contacted my dealer and was told about a recall i have been complaining about the smell before i received my second recall paper the car was smoking and stopped working eventually and i've been without a car and unable to use my vehicle while having to maintain payments on it im am not sure why i have to pay for a problem that was spotted early on but due to neglect and unclear solutions i have wasted money on rentals and been left with no answers my check engine light was flashing i was unable to get a inspection sticker and was told it was due to the gas smell

The contact owns a 2013 Kia Optima. The contact stated while driving 71 MPH, she heard abnormal loud knocking sounds coming from the engine. The check engine warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the rod bearing had failed. The vehicle was then towed to the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist until the vehicle was diagnosed. The contact became aware of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) which she associated with the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

On May 19, 2022, I was driving North on I-225... The engine stalled out on my 2013 Kia Optima EX, while I was driving. All dash indicator lights came on. There was no warning light came on to alert me of the problem. It smelled like something was burning. No dealership or anyone has confirmed the maintenance needed on the vehicle. I will have my car tolled to a nearby Kia dealership due to the 2013 recall...

I was driving on the highway and all of my dash lights came on and my car just cutt off. My engine light had never been on before that. After letting my car sit for awhile it turned back on but kept losing power and my engine would make a knocking noise. Took it to a car shop they told me they contacted the kia dealership and they said i had a recall on my engine and it would be replaced when i got there they said they dont know who i talked to but that wasnt true. The car shop said that my engine was eating oil. I would run out of oil quickly but it wasnt an oil leak.

The contact owned a 2013 Kia Optima. The contact stated while his brother was attempting to accelerate from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact's brother then saw flames underneath the hood of the vehicle. The contact's brother immediately exited the vehicle. The contact stated that the fire expanded significantly. The contact's brother was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 180,000.

Mileage: 180,000

When I was driving on the freeway, the car engine stopped functioning. All the lights on the dashboard turned on and I couldn't accelerate the car. I had to make several lane changes as I was in the farthest lane. I barely exited the freeway and towed my car to a local mechanic. I had to replace the engine. No warning lamps prior to the failure. My safety was at risk because I couldn't accelerate. The safety of others on the freeway also was at risk.

I started driving and the car just stopped working in the middle of the street. Many lights on the engine came on. I had to push the car into a street and it could've been so dangerous if I was on the busy road instead of a side street. We had the car towed and taken to a mechanic. We got the call and it turns out certain wires started leaking and it could've started an engine fire. No lights were on before until immediately it stopped working.

I was driving about 4 days ago and experienced engine failure. While driving 45-50mph, I felt my car start slowing down and saw that my dashboard lit up with all of the lights! I had just gotten off of the highway, but was in a high traffic area and I am grateful I was able to get into the right lane, then to the side of the rd where I immediately broke down!! My engine wouldn't turnover, and I had to wait for a tow. When the tow truck driver came, he performed a diagnostic, asked about my mileage and he informed me that my model car has a recall on engines. I did research immediately and I read that my year KIA is up for a VOLUNTARY recall on engine failure or engine seizure (2011-2014 models). My car is at a KIA dealership right now, but because my VIN is not registering with a recall, I'd have to pay $5500 for a new engine. My 2013 Optima engine fits the criteria of year and details written in these articles, but the VIN doesn't pop up...... how is this possible?? My engine is not fused, and the tech at the shop says my engine was turning over, but I know it didn't and even the tow truck driver tried to start the car before he hooked it up and it didn't turn over. I know my car experienced the engine failure that thousands of KIAs have a recall for. The faulty sensors don't alert you to an issue until it's too late! My engine light only lit up when my car was seconds away from becoming immobile. Also, I'm more concerned because if the company says it's certain years of cars, how do you backtrack and exclude certain VINs? My 2013 Optima should qualify for this repair. I just would like a more clear explanation of why my car does not qualify for the free engine replacement especially when I had a similar experience to many customers who did get the replacement according to their testimonials on many different forums including KIA USA? Thank you

I purchased my vechile Dec 28 2021, after driving it exactly one month, as I was driving on the high way my vechile shut off it was the scariest thing that has happened to me the car couldn't brake turn on nor accelerate I had to pull over on the break from being in the middle lane i had to be cautious due to vechile passing fast. Once the car stopped. Had to pay for towing due a state police showing up regardless if I had it on my insurance. I lost my good paying job due to this due to working 45 min away. I had my recall appointment for March 10th already scheduled before hand and my car was parked for a Lil over a month then towed to the dealer. It's been 2 months and yet no vechile nor a temp vechile provided from the dealer told me there's nothing they can do. I called 3 days ago and they keep telling me nothing has been done yet anther month my vechile has to be there. It's crazy that the repairs has nothing to do with me nor my fault and I had to loose a 30 dollar paying job backed me up on rent car payment and everything else and still no consideration.

The contact owned a 2013 Kia Optima. The contact stated while driving approximately 55 MPH the vehicle stalled as if someone had pulled the vehicle. Numerous warning lights were illuminated on the instrument panel. The contact slowed down and pulled over safely then removed herself from the vehicle. Once exited the vehicle it became totally engulfed in flames and was destroyed; however, prior to exiting the vehicle noticed black smoke coming from the hood. The fire department arrived on the scene and extinguished the fire. There was a police report. There were no injuries sustained or medical reports. The approximate failure mileage was 90,000.

Mileage: 90,000

Was driving on a busy street. Went to accelerate, car wasn’t getting gas. Brakes seized and steering wheel seized. Had to drift off the road since the whole car died.

Engine seized up right after oil change. Went into limp mode on highway. Doesn't run

The contact owned a 2013 Kia Optima. The contact stated that while the vehicle was parked at the residence, she attempted to start the vehicle and noticed smoke coming from the hood near the battery compartment. The vehicle then caught on fire. The fire department came to extinguish the fire. A fire report was filed. The cause of the fire was a faulty engine component. The vehicle remained at the residence and was not repaired. The vehicle was deemed a total loss. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

Mileage: 111,000

Just purchase this vehicle about a couple a months ago and the engine is knocking,engine needs to be replace , fuel low pressure tool recall on 2013 Kia Optima and recall on the Engine Long Block recall NHTSA recall #17V224, This car was NOT IN A ACCIDENT, ITS WAS TOOK TO KIA DEALERSHIP TO REPLACE THE ENGINE AND THEY REFUSE TO REPLACE IT AND TOLD ME THAT I HAD TO PAY HIM $11,000 TO FIX THIS VECHILE ON 7050 OGDEN AVE BERWYN, IL 60402 KIA DEALERSHIP

Driving on highway and car engine shut off without any notice or warning. Brakes still worked but car shut completely off. Was in car with younger child. Not a pleasant experience. Have to pay over $400 to get it towed to my house. Absolutely, not a car that I want to drive or ever buy Kia brand again!

I was in the fast lane doing about 70 MPH an all of a sudden my car turned off no power at all no warning lights nothing thank God there was no cars on side of me I went over 3 lanes of traffic an got to side of road the engine light was blinking . I had to tow to dealership an they told me that it might be minimum 2 weeks till they can look at my car . So now I have no car an have to be at work in morning . But still making car payments with broken car . I bought car from kia thinking I would not have problem with car specially for the dealership to have for 2 weeks or more so I guess I have to rent a car on top of car payment.

The engine is burning thru 2 quarts of motor oil per week. No leaks just burning oil

Smell like gas everyday I don’t want my car get in fire

Our engine has been replaced twice. Engine stalled while driving 65mph. Transmission pulled hard almost causing accident. Twice. First engine was @ 60,000. Second @ 90,000. Now they want us to pay our $250 deductible again, to add transmission fluid because it’s completely almost empty. We told them that it has been pulling hard from the first replacement of engine. They did nothing. Engine has been heating up all other components like radiator causing it to over heat. We paid to replace it before it cause a fire. Fuel line. We payed to get it fixed before it cause a fire. Now they want us to pay again, to add fluid to transmission before it causes a pull and we crash. Please help us. They have had the car for 2 months at Garden Grove Kia in California.

I took my vehicle in to get serviced due to a recall. Upon driving home, there was a loud knocking noise that had never been there before. Got home and called the dealership and they sent a tech out. There was no knocking noise because the vehicle wasn't in motion for him to hear. Due to my medical issue I wasn't able to take my car back to them. About a week later my car wouldn't start. Bought a brand new battery and it lasted for a few days. I didn't have any problems until after the dealership serviced the recall.

Vehicle started to make knocking noises from engine when stopped at an intersection and when I attempted to make a left turn, engines acceleration failed midway and incoming traffic almost collied with my vehicle. After a few second vehicle slowly regained acceleration but knocking noise persisted.

The contact owns a 2013 Kia Optima. The contact stated while inside the vehicle with the engine idling smoke was suddenly present coming from under the hood of the vehicle. The fire department was called to the scene who extinguished the flames. The vehicle was towed to the local dealer. The vehicle was not yet repaired. No further information was available. The contact indicated that the failed engine was a replacement engine previously installed under a recall campaign. The manufacturer was also notified of the failure. The failure mileage was 110,000. Consumer had the car inspected and was told there was oil leakage but inspection states engine presented with oil inside. *JB

Mileage: 110,000

I purchased this vehicle 10/21/2016. The vehicle was driving fine and I regularly took it in for maintenance. Regular oil changes, filters, tires rotated. I am very good at getting maintenance done on the vehicle. There was a recall on the engine, but I never received any notice. It was recalled on Mar 31, 2017. I have no records of any recalls, so I am not sure who they were sending them to. I moved shortly after the recall on February 16, 2018. I still received no notices at my new location. I did have all my mail forwarded. Long story short, my engine blew in September of 2019. I still had not received any notices of a recall. I have been trying to get this resolved with Kia for the last two years basically. I have had an independent shop verify that the engine is blown. Kia of Janesville and Madison refused to give me any help trying to get the car diagnosed or repaired. I have spent $700 getting the car towed, storage, and two years so far trying to get the car repaired or looked at. They keep on telling me that they are not going to cover anything and that I need to pay for repairs. I finally got the car towed to an independent service shop and they are telling me that the engine is indeed blown and that I need to replace it. Costs are expected to be in the $3700 range. I cant wait any longer to get this vehicle repaired as I have already dealt with it for two years with no good faith effort from Kia. I would appreciate some help dealing with the situation.

My 2013 Kia optima caught fire while I sitting idle in the vehicle in a parking lot outside of an establishment in May of 2021. I started my vehicle, and was finishing up a phone call when I noticed smoke coming from my hood. When I opened the hood to investigate flames shot up from my engine. I called 911 and fortunately the fire department was close and we're able to put out the fire quickly and no one was hurt. If it hadn't been for the phone conversation keeping my attention, I would have taken off normally and the outcome could of been seriously different. I'm not sure what happens when you are actively driving a car that engulfs in flames but I imagine it's not pretty. There was a open recall on my car for a low pressure fuel tube malfunction that was thought to cause fires. The Kia dealership denied I had an open recall asked me to remove car from facility or they would tow it . They were low on space. . They said that they wouldn't cover my car for any reason anyway because it doesn't have the original engine it came with. The engine was replaced by Kia because of engine defect and recall but the local dealership could not see this car history. Eventually I was able to get a case opened with the corporate office and an inspection was done. They still denied me and no one was on the same page as far as car history. Was given the run around. The inspection report and estimate I have contradict one another. They spent 6 to tell me my cars problem is not there fault. They are unable and willing to answer my questions about inconsistencies.

My engine began smoking while I was driving I pulled over to see where the smoke was coming from and it burst into flames

The contact owns a 2013 Kia Optima. The contact stated that while driving at approximately 75 mph, the vehicle stalled without warning. In addition, the front of the vehicle was in flames. The fire department extinguished the fire. The vehicle was towed to a tow lot. The dealer was not contacted. The vehicle was not repaired. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.

Mileage: 127,000

The contact owns a 2013 Kia Optima. The contact stated upon starting the vehicle, she heard an abnormal knocking sound coming from the engine. The oil warning light illuminated. The contact stated that she depressed the accelerator pedal however, the vehicle hesitated to respond. The contact stated that she was able to drive the vehicle however, the vehicle was shuddering while driving and stalled several times. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence. The dealer was notified of the failure and advised the contact to schedule an appointment for diagnosis. The manufacturer was notified of the failure and advised the contact that they could not cover the repair of the vehicle because the VIN was not included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN tool showed that the VIN was included in the recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 130,000.

Mileage: 130,000

KIA replaced the low fuel line under campaign number 20V100 November of 2020 and the replacement part has now cracked causing gas to spray out onto my engine less than a year later. KIA is refusing to warranty the part. This is a huge life safety issue for myself and my family that travel in this vehicle. I feel these replacement parts need to be checked and replaced before someone gets seriously hurt.

While driving approximately 45 MPH, the vehicle began to stall and as I tried to keep going, I did get to 60 MPH and the car completely stalled and turned off in the middle of the highway as I tried to get off to the side. All of the warning lights illuminated. The car would not start up and the steering wheel locked. I had to be pushed off the road. I was unable to restart the vehicle after several attempts. The battery seemed to still have power at the time, but still would not start. Someone pulled over to try to jump start the vehicle, but it would not start. I then went and purchased a new battery to see if that would help and it did not. The car had absolutely no power to it, would not click over and would not shift into gear. The week prior, my check engine light had came on and I did stop at autozone to have them run a diagnostic. When it ran it pulled up a manufacturer code P1004 and they were unable to tell me what it meant. I do have the documents from that visit. My vehicle has been well taken care of and I have kept up to date on recalls and maintenance. Approximate mileage when this happened is 122k. I had the vehicle towed to AAMCO who then determined the engine was damaged and I then had it towed to Peak Kia to see what we needed to do.

The contact owns a 2013 Kia Optima. The contact stated while driving approximately 60-70 MPH, the vehicle inadvertently stalled. The brake warning light and several other unknown warning lights illuminated. The contact stated she was able to partially veer to the side of the road as the steering wheel was difficult to turn. The contact stated she was unable to restart the vehicle after several attempts. The battery was jumped with some assistance and the vehicle restarted. The contact stated she drove the vehicle to the dealer however, the failure reoccurred as she was pulling into the parking lot. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 152,000.

Mileage: 152,000

"Hybrid System Warning Safely stop and Do not Drive" has appeared multiple times. First time, brake fluid was flushed and car appeared to operate normally afterwards. 3 months later, now, happened twice within two weeks. Apparently, a very common issue. The car shuts down and I am forced to coast/pullover/stop without any power from the engine and was fortunate this did not occur in an intersection. Others have noted the occurrence on the freeway. Like other, when I took the car in, no error codes were seen as the warning light had turned off so the mechanics do not know what the issue is. How does Kia not know what the issue is when the car could shut down, become inoperable suddenly? Once the warning light comes on, the brakes semi-lock and one is luck enough to get to safety, to pull over... Does someone have to be injured or worse for KIA to do something or for the NHTSA TO DO SOMETHING?? 1) https://www.optimaforums.com/threads/2013-optima-hybrid-hybrid-system-warning-check-brake-message.170498/ 2) https://www.kiaownersclub.co.uk/threads/how-to-fix-check-hybrid-system-warning-unable-to-charge.45921/ 3) https://www.reddit.com/r/kia/comments/lk6wvt/2013_kia_optima_hybrid_system_warning_i_dont_know/ 4) http://www.arfc.org/complaints/2012/kia/optima_hybrid/engine/problem.aspx 5) https://www.carproblemzoo.com/kiamotor/optimahybrid/equipment-problems.php 6) https://www.consumeraffairs.com/automotive/kia-optima.html?page=5 7) https://www.cargurus.com/Cars/Discussion-c23349_ds1010763

Kia motors had a recall on my vehicle 2013 KIA optima hybrid so I took my car into the dealership explaining the issues I had and the service advisor Justin told me that they would have to look at it and if it’s related to the recall they would take care of it at no cost to me it’s been over a month and the service advisor told me it was a defective motor and all of a sudden refusing to fix it I shouldn’t be responsible for their defective engine please advise

I was driving my 2013 Kia Optima on the freeway. Perfectly functioning until the vehicle just stalled while driving 60-70 mph. All the lights came on including the check engine light. I had to pull to the side and turn off my vehicle. Then it turned right back on and continued driving perfectly. Until the next day, I was driving on the highway and it was running perfect. Until I turned in a corner and my car stalled once again. This time the check engine light stayed on when I turned the vehicle back on. Then it started making this loud metal grinding noise. So I had to drive slow and the car almost shut down. I got it towed 70 miles back home. My car was running perfectly fine until that happened. It is a engine bearing knocking noise every time I start the car. It could be in the oil pan of the engine that is making that noise. This put my safety at risk on the highway because I couldn't get more speed when my foot was on the petal and my car was slowing down slowly. There was lots of traffic so I had to avoid slowing down to quick before I got stuck in the lanes. So I had to put my blinkers on and pull to the side. The side was a little narrow because the cars were driving right beside mines and it was a busy highway. I thought I'd get hit but thankfully I didn't and pulled safely to the side. I researched about this problem and it is pretty common with people that have the Kia Optima 2013. And its recalled for that problem. So my confirmation is from researching it on the internet. Yes the problem has been confirmed by Kia because they got law suited for it and that's why they had recalls. My vehicle will be inspected by the manufacturer on September 28th. There was no warning signs or symbols of the car before that problem happened. It just happened instantly and it had me worried. The car was running perfectly fine getting to places. There was no problems prior to this. It first appeared on September 12th, 2021.

My car ran hot and my motor went out

I was giving my brother a ride to work when the car stalled. There was no engine light on or any warning light what’s so ever all of sudden my steering wheel turned hard and I could not steer. Brake pedal was hard for me to step on I nearly wrecked in to a gate. I own this car for few years already and never giving me problems. I did notice there was a recall going on about engines on these 2013 2014 going bad. At first I thought it was my battery or alternator but everything has power. Just the engine don’t want to turn over. I would appreciate if someone can help me in this situation.

The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, the vehicle would shut off without warning. The contact would be able to restart the vehicle soon after the failure. The contact had taken the vehicle to the dealer where they replaced the spark plugs and cleaned the fuel injectors. Upon driving the vehicle home at 50 MPH, the contact's wife stated that the vehicle shut off again without warning. Despite the failure, his wife was able to restart the vehicle and drive home without incident. The next day, the contact called the dealer to notify them of the failure and they informed him that it may take some time to repair the vehicle due to the cleaning of the fuel injectors. The contact stated that the failure persisted despite the repair. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

Mileage: 150,000

My car said warning ⚠️ do not drive and my brakes went out when I was able to stop I cut off the car then back on and it wouldn't move .I was on the highway when this happened.

The components in which failed in my vehicle are unknown at this time. The only thing that I know is my emergency check engine light was flashing and my car proceeded to go into limp mode. Reason for that was the rod knock sensor went off. My main concern is that a few minutes following my engine had completely shut down in the middle of the Highway. I was nearly hit by several vehicles following behind me. The problem has not been confirmed but has been identified with the SAME exact issue as other 2013 Kia Optima owners. No police reports or investigations were conducted. I am not the only person that had their safety at risk due to Kias negligence. This is clearly a reoccurring issue with many owners of the same make and model. I would think that Kia would have investigated this issue.

Total Engine failure while driving at 70mph on interstate. 67,555 miles Only warning was at time of engine failure check engine light came on. I purchased car used from my father in law who passed away due to COVID-19. Never any problems until now. I have seen many issues online with engines for this model year and I know that some Kia's have had engines replaced free of charge. It seems to be widespread issue to all 2013 Optimas and other models including multiple years. What was Kia's countermeasure to correct the issue? What is the RPN number for their internal PFMEA and DFMEA? If it was machining burrs remaining in the engine at time of assembly-what is detection method? -Visual inspection (not 100%)? - machine vision? -added process (brushing operation)? -added shot blast peening of crankshaft forging before machining? -added deburring of main bearings? etc. Consumer stated vehicle was towed and taken to a dealer. Still has not been repaired.

Drove the vehicle on the interstate next warning lights came on stating Hybrid system warning safety stop and do not drive I pulled over popped the hood and saw oil leaking everywhere and the vehicle was inoperable so I towed to my home called the Kia dealership stating there was a recall on my vehicle a 2013 Kia optima hybrid and advised what to do they told me to tow it to the dealership and there is it

Drove car all of a sudden the engine started knocking and missing and burning oil out the exhaust I parked the car until Kia can look at it

My car recently cut off I replace the camshaft sensor A and B My engine is currently knocking

Rod Bearing caused the engine to Cease , my Car was at Ray Skillman from 6/28/21 diagnosed 7/28/21 KIA denied claim, after all recalls have been performed on vehicle. Engine still should've been under warranty to replace engine a 2nd time. Engine replaced 3/2015 at 38,905 before recall in 2017 ceased 6/28/2021 we had towed to Dealership Able to get to safety on side of interstate 65 could've been a bad situation on highway if in middle of road No lights or warnings came on prior to car stalling

Driving down highway and lost engine power. The gas engine seized up causing the vehicle to stop suddenly. Towed to Kia and the said the engine is seized up.

Vehicle starts smoking from under hood after driving for awhile. Not sure if its coming from the turbo or another part.

The motor failed while I was driving. I was at a stop sign and was turning the corner and my car shut off. I tried to start the car and smoke was coming from the engine. I had to have my car towed home. No warning lamps came up prior to the engine shutting down.

My oil light has been coming on and blinking then disappearing. Current on oil change and oil level is full on dipstick. Noticed little oil stain on driveway but oil level remains good and full. A couple times now my car has lost acceleration. One time on the highway and once in my neighborhood. When I press the gas it does not accelerate. It will lose speed and after a few times of stepping on the gas will eventually get to speed.

Engine began making very loud noised while driving on an expressway. Pulled off of the road and engine would not start. Had to get towed to a local repair shop. I found out that my engine is blown. There have been recalls on the Theta II engine, but, mine was not involved in the recall. There are many reports of these engines that were not involved with the recall having MAJOR issues. Please investigate further into these engines.

We believe the connecting rod bearing in the engine is bad and needs to be replaced. The vehicle is available for inspection upon request. When the engine failure occurred, luckily we were in a neighborhood and not traffic because the engine speed was drastically reduced and the vehicle failed to accelerate in a reasonable manner. The vehicle has not been reproduced or confirmed by a dealer, but a home computer diagnostic was done on the vehicle giving a "Cylinder 3" misfire code. The vehicle has not been seen by anyone other than the owners of the vehicle, we are currently in the process of trying to get an appointment with a kia dealership. There were no warnings prior to the failure, but as soon as the failure occurred, the check engine light turned on and was blinking.

While driving as normal on the way home the engine stalled and would not pick up as I was getting on the highway with traffic behind me. I was able to get on and begin doing 50-55mph getting good onto the highway and pick up speed trying to get to 60mph never got to go past 55 as the car slowed down instead of picking up speed. EVERY warning light popped up onto the dash as I panicked to get off the highway unable to pick up speed and move out of the way of flying cars it slowed down to a complete stop I had just made it off the highway onto the side of the highway with cars flying by the grace of God my kids were not with me. I was not able to start the car up and had no idea as to why it happened I had no issues with my car and just brought it from Crown dealership not even a full 2 years of having the car. It was confirmed by a licensed mechanic that the engine is gone and no known reason as to why. The manufacture states it is beyond warranty as the car was purchased from crown they keep telling me to call and speak to Kia. Kia states it has no recall because of my VIN. I am not the first and not last to have this unexpectedly happen. I keep the up oil changes, tune ups, new tires and more done. now to know the engine is gone an it is not my fault no help and additional 5,000 for repair I am still making payments on the car and can not even drive it. I could have died on the road or highway due to the car just stopping on it own while driving the warning lights didn't come on until after the car was done going. I had no choice but to get over quick still risking to get hit and unable to do or know anything. This is crazy how you can take car of the car and not be able to do anything other than pay more on the car that was not even close to the total being added on now. The lawsuit filed I should have called for help because now I am stuck and blessed not to be hurt or killed due to this issue.

The contact owns a 2013 Kia Optima. The contact stated that when driving at 73 mph the engine stalled. The contact stated all lights illuminated on the instrument panel while the failure occurred. The contact was able to coast the vehicle onto the road shoulder. The vehicle was towed to a dealer. The contact stated that the dealer did not perform a diagnostic yet. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 104,000.

Mileage: 104,000

While driving the car on 5/14/2021, the warning light came on and in 30 seconds, the engine quit. The car was taken to Steve's Tech Senter, Foley, AL. The starter was replaced and still would not run. Steve told me the engine was seized up. I contacted Team Gunther Kia, Daphne, AL, and was told by Cassandra that the car was not under warranty because it had 130000 miles and I had missed the deadline on the recall notice. I have never been notified of a recall notice on the car at all. I did receive a Northern California District document telling me of a class action suit settlement (approximately one year ago). I had no problems with the car at that time and did nothing. There was a timeframe for reporting of 4/12/2021 to the their document which also stated that the engine warranty would be extended. I had no hint of a problem with the car until the engine seized on 5/14/2021.

The contact owns a 2013 Kia Optima. The contact stated that while her granddaughter was driving at an undetermined speed, the vehicle stalled without warning. The vehicle was later towed to an independent mechanic who diagnosed that the engine rod bearing had failed. The manufacturer was notified of the failure and the contact was advised to tow the vehicle to the local dealer. The contact was informed that the vehicle was covered under the NHTSA recall campaign number 17V224000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 95,000.

Mileage: 95,000

ON 5/27/2021 I STOPPED AT A RED LIGHT. WHEN SAFE TO PROCEED, I TURNED RIGHT. WITHIN TEN YARDS, THE CAR SLOWED, A "HYBRID SYSTEM MALUFUNTION" WARNING WAS DISPLAYED, AND ALL POWER WAS LOST. CAR TOWED TO KIA OF IRVINE, WHERE SAFETY PLUG ASSEMBLY, HYBRID BATTERY, AND COMPLETE FUEL SYSTEM SERVICE WERE PERFORMED, TOTAL COST TO ME $1,647.31. KIA TECHNICAL OPERATIONS DOCUMENT PS515 APPEARS TO STATE FUSE INSTALLED BY KIA ORIGINALLY IMPROPERLY RATED AT 125 AMP, AS IT IS REPLACED WITH 150 AMP FUSE. WHY IS THIS NOT A TSB, AND THUS A REPAIR COVERED BY WARRANTY?

I was driving my car normal speed stop and go and suddenly my vehicle started to smoke and not soon after it was on fire I had my engine replace by keep the 1/21/21-1/31/21 so I’m wondering my why my car is nothing but a metal ashes

Knock sensor part failure placing vehicle into limp mode, causing loss of power while on interstate.

I have had my vehicle for 3 years. I have never has any problems with this vehicle. Almost two months ago, my vehicles engine seized while I was driving on the highway with my four children in the vehicle. I had the vehicle towed to Clay Cooley Kia in Irving, Tx. They went on to tell me that they have to fix the other recalls with the vehicle before they could summit anything about my engine which also has a recall on it. After 30 days of having my vehicle, they told me that they could not cover the recall on my engine because I have a salvage title. I was told by their own employee, that it should not matter if my vehicle has a rebuilt title or not. They are being very rude to me and refusing to get me over to higher people at the company as a result.

Car engine died while leaving stop sign. Towed to a mechanic, they said the motor was seized & it seemed to be a recall issue so had it towed to Kia dealership. Waited a few days & never heard anything so called the dealership & they said it was a recall issue but they were denying it. Called corporate, confirmed it was a recall, still denied replacing the engine

THE CONTACT OWNS A 2013 Kia OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FOR ROUTINE MAINTENANCE, HOWEVER, SHORTLY AFTER RETRIEVING THE VEHICLE, SHE STARTED TO HEAR A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THERE WAS NO OIL IN THE ENGINE WHEN SHE INSPECTED THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS SERVICED UNDER AN UNKNOWN ENGINE RECALL. THE CONTACT WAS INFORMED THAT THE ENGINE WAS REPLACED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED 3 WEEKS AFTER THE RECALL REPAIR. THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,466.

Mileage: 171,466

THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT WAS RELATING THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) FOR WHICH THE VIN WAS INCLUDED. THE VEHICLE WAS TAKEN TO DEAN MCCRARY KIA OF HATTIESBURG (603 BROADWAY DR, HATTIESBURG, MS 39401) HOWEVER, THE DEALER REFUSED TO SERVICE THE RECALL DUE TO THE ECU NOT BEING UPDATED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,744.

Mileage: 103,744

VEHICLE IS BURNING OIL VERY FAST AND REVING UP UNCONTROLLABLY. WAS INFORMED LAST SUMMER OF A RECALL ON ENGINE. TOON VEHICLE TO KIA AND THEY CONFIRMED THE VEHICLE ENGINE WAS BURNING OIL WAY TOO FAST. VEHICLE WAS BURNING OIL ALMOST COMPLETELY EMPTY IN ONLY 1,000 MILES. WHEN I FINALLY TOOK THE VEHICLE BACK TO HAVE KIA UPHOLD THE RECALL I WAS TOLD THAT THEY UPDATED THE RECALL 2 DAYS BEFORE MY APPOINTMENT AND THEY WOULD NO LONGER FIX MY ENGINE DESPITE DISCOVERING THAT THERE WAS AN EXTREME OIL CONSUMPTION MALFUNCTION. HAVE TALKED TO MANY PEOPLE AND WAS TOLD BY KIA TO CONTACT THE BETTER BUSINESS BUREAU IF I WAS NOT HAPPY WITH THEIR DECISION. HAVE BEEN IN CONTACT WITH MULTIPLE PEOPLE SINCE LAST SUMMER AND KEEP BEING TOLD THAT THEY WOULD GET BACK TO US SOON. RECEIVED A CALL TODAY SAYING THAT I COULD PAY TO GET A NEW ENGINE AND THEN WHEN THEY FINALLY MAKE THE RECALL THEY WOULD PAY ME BACK IF THEY COULD PROVE THAT I NEEDED A NEW ENGINE BECAUSE OF KIA

ENGINE OIL IS ALWAYS LOW EVEN AFTER ONE HOUR FROM TOPPING IT UP.

THE HYBRID VEHICLE WAS BEING DRIVEN ON A 3-LANE STATE HIGHWAY AND CAME TO REST IN THE MIDDLE LANE BEHIND 4 VEHICLES WHEN THE DTC P1B25/P1B77 ' 125 AMP HV FUSE WAS BLOWN. THIS CAUSED A SAFETY HAZARD TO MANY ONCOMING VEHICLES AND THE VEHICLE LOCKED UP. OTHER REPORTS FOUND ONLINE SEEM CONSISTENT WITH PS515 (REV 2, 02/28/2019) AND HAVE REPORTED TO STOP AND BECOME UNRESPONSIVE WHILE DRIVING.

BURNS OIL AND ENGINE REVS

WHILE MY HUSBAND WAS DRIVING THE VEHICLE THE ENGINE SHUT OFF AND LOCKED UP. LUCKILY HE WASNT ON A MAJOR HIGHWAY WITH LOTS OF VEHICLES. HE WAS ON A STRAIGHT ROAD BUT HAD TROUBLE PULLING THE VEHICLE OFF THE ROAD BECAUSE EVERYTHING WAS LOCKED UP. THIS IS A KNOWN RECALL ON KIA VEHICLES AND THE DEALERSHIP IS DENYING TO FIX IT. THERE IS AN OPEN CLASS ACTION LAWSUIT AGAINST KIA FOR ENGINE FAILURE THAT WE WILL BE SIGNING.

Mileage: 165,000

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH ENCOUNTERED ENGINE FAILURE AND MY CAR COMPLETELY BROKE DOWN. HAD TO HAVE IT TOWED 97 MILES.

Mileage: 124,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO VANDEVERE KIA (328 W MARKET ST, AKRON, OH 44303) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,100.

Mileage: 128,100

2013 KIA OPTIMA EX WITH 71K MILES. CAR HAD A VERY SLOW START. TROUBLE LIGHT CAME ON. HAD LEFT LIGHTS ON FOR ABOUT 2 HOURS SO THOUGHT THAT WAS THE ISSUE. SEEMED OKAY SO DROVE HOME. NOTICES SLIGHT GASOLINE SMELL IN CABIN. NO MORE DRIVING THAT DAY. TOOK TO LOCAL SHOP. CODE READER CAME BACK AS FUEL PUMP FAILURE. DID SOME RESEARCH AND NOTICED MANY WITH SAME ISSUE ON THIS MAKE/MODEL/YEAR AND A RECALL OR TWO AS WELL. VIN CHECK RETURNED NO OUTSTANDING RECALLS. CALLED KIA CUSTOMER SERVICE. WAS TOLD MY VIN WAS ASSOCIATED WITH A RECALL IN 2018 (SC 147) BUT 'PASSED THE TEST". SC 172 WAS ISSUED LATER FOR A CALL BACK OF THOSE VEHICLES THAT HAD ENGINES REPLACED UNDER SC 147 FOR A HIGH PRESSURE FUEL PIPE ISSUE. I HONESTLY THINK MY OPTIMA IS CURRENTLY HAVING WHATEVER THE ISSUE WAS UNDER SC 147 BUT SINCE IT TESTED OKAY IN 2018 - OH WELL! SINCE THE FUEL PUMP WARRANTY EXPIRED IN 2018, I GUESS I'M ON MY WAY TO AN ALMOST $1,000 REPAIR! SEEMS LIKE KIA SHOULD ALLOW GETTING THE ORIGINAL SERVICE CALL ISSUE LOOKED AT AGAIN FREE OF CHARGE TO SEE IF IT IS NOW AN ISSUE. DISAPPOINTED.

Mileage: 71,000

I WAS DRIVING ON A HIGHWAY GOING 70MPH WHEN MY ENGINE LOSES POWER AND ALL THE WARNING LIGHTS ON MY DASHBOARD TURN ON. I PULL OVER ON THE SHOULDER OF THE ROAD AND TURN OFF THE VEHICLE AND TRY TO TURN IT BACK ON UNSUCCESSFULLY. SMOKE BEGAN TO COME OUT OF THE HOOD AND I OPENED IT UP TO SEE THE ISSUE. THE SMOKE BEGINS TO INCREASE AND IN A COUPLE IF MINUTES A FIRE STARTED UNDERNEATH/AROUND THE ENGINE

Mileage: 130,000

2013 KIA OPTIMA SX TURBO. WHILE DRIVING APPROX. 65 MPH ON A HWY, THE VEHICLE SUDDENLY DECELERATED HARD ENOUGH TO MAKE ME LUNGE FORWARD TOWARD THE STEERING WHEEL. I SAW MULTIPLE WARNING LIGHTS COME ON THE DASH AND WHEN THE GAS PEDAL WAS PRESSED THE CAR WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO GET THE CAR PULLED OFF TO THE SIDE OF THE ROAD WHERE I TURNED THE VEHICLE OFF. I PRESSED THE KIA'S START BUTTON, AND THE CAR WOULD NOT START. THE LIGHTS ON THE DASH WOULD ALL COME ON AND THERE WAS A VERY STRONG ODOR OF BURNT ELECTRICAL WIRES COMING FROM THE ENGINE COMPARTMENT. I HAD THE CAR TOWED BACK TO THE DEALERSHIP WHERE THEY ARE CURRENTLY DIAGNOSING THE PROBLEM. THIS IS A VERY DANGEROUS SAFETY ISSUE. SCARY, TO SAY THE LEAST.

Mileage: 67,000

GAS GOT INTO MY ENGINE. CAR KEEP LOSING OIL. SEEMED TO AFFECT A LOT OF OTHER AREAS

Mileage: 88,000

THE CAR JUST SHUT-OFF WHILE IN MOTION AND WOULD NOT START AFTER THAT. THE CAR HAS 99,642 MILES ON IT. CAR WAS TOWED TO A KIA DEALERSHIP FOR DIAGNOSIS AND IT WAS ESTABLISHED THAT THE ENGINE HAD FAILED AND KIA IS NOT COVERING THE REPAIRS.

Mileage: 99,642

I LOANED MY CAR TO MY SON A FEW MONTHS AGO AND HE SAID THERE WAS NO OIL SHOWING ON THE DIPSTICK. HE ADDED OIL AND I HAVE BEEN HAVING TO ADD OIL REGULARLY TOO SINCE THEN. I'VE ALWAYS HAD TOYOTAS IN THE PAST AND COULD "ALWAYS" DEPEND ON THE OIL LEVEL STAYING SAFE BETWEEN OIL CHANGES. I HAVE 148,000 MILES ON MY CAR. I KEPT CARS IN THE PAST WITH DOUBLE THAT MILEAGE WITH NO ENGINE PROBLEMS. I STILL OWE $4,000 ON MY CAR AND NEED TO KEEP IT A LONG TIME. THE KIA SERVICE DEPARTMENT TOLD ME MY CAR WOULD HAVE TO BE KNOCKING IN ORDER FOR THEM TO HONOR THE RECALL. I'M SURE IF MY SON DIDN'T CATCH THE PROBLEM THAT THE ENGINE WOULDN'T BEEN KNOCKING SOON. THE PRODUCTION DATE OF MY CAR FALLS IN THE AFFECTED DATES LISTED ON RECALL # 17V-224. IS THERE ANY WAY TO GET MY ENGINE REPAIRED THROUGH THAT RECALL? THANK YOU FOR YOUR HELP.

JANUARY 25TH MY ENGINE SMOKED A QUIT RUNNING. MECHANIC INSPECTED TRYED TO TURN ENGINE OVER BY HAND WAS SEIZED AND HAD NO CODES. TOWED TO DEALER . JAN 29TH DEALER CONFIRMS ENGINE IS SEIZED . JAN 31 CALL ENGINE TURNS OVER AND HAS THROTTLE BODY CODE AND ALSO HAS TO MANY MILES TO PERFORM SAFTEY RECALL . I WATCHED MECHANIC TRY TO TURN ENGINE OVER WITH A WRENCH AT CRANKSHAFT AND IT WOULDNT BUDGE AND MECHANIC SCANNED CAR AND IT HAD NO CODES STORED . DEALER NOW WANT ME TO PAY MONEY FOR DIAGNOSIS I SAID NO CALLED KIA CORPORATE. I EXPLAINED TO CORPORATE SAFTEY RECALL HAS NO MILEAGE LIMIT AND THEY STILL DENY REPAIR I EXPLAIN TO CORPORATE THAT I HAD CAR DIAGNOSED AND I BELIEVE THEY WERE ATTEMPTING TO CHARGE ME A FEE BY CHANGING DIAGNOSIS. 10 MINTUES AFTER CALL TO CORPORATE I GET A TEXT FROM DEALER MY CAR IS COMPLETED AND READY FOR PICKUP NO CHARGE . I HAVE CAR TOWED BACK TO OTHER SHOP THEY SCAN FOR CODES AND TRY TO TURN ENGINE OVER BY HAND AGAIN AND NO CODES AND ENGINE STILL SEIZED . 2 WEEKS LATER CORPORATE CALLS AND SAYS THEY WERE WRONG ABOUT RECALL AND THEY WILL BUY CAR BACK. I ASKED IF THEY COULD FIX IT AND SHE SAID YES WE WILL REPLACE ENGINE . 3 DAYS LATER DEALER CALLS ANS SAYS COMPUTERS DOWN NATIONWIDE AND CANT ORDER ENGINE . 3WEEKS LATER DEALER CALLS AND SAYS THEY HAVE TO DO TESTS ON ENGINE BEFORE THEY ORDER NEW . I CA'LL CORPORATE AND FEB 26TH SHE EMAILS ME BACK THAT THE ENGINE WAS ORDERED 2 WEEK LATER DEALER CALLS AND SAYS THEY HAVE TO DO A COMPRESSION INTAKE MANIFOLD LEAK AND OIL PRESSURE REGULATOR TESTS . I ASK CORPORATE WHY THEY SAID ENGINE WAS ORDERD AND THEY REPLIED THATS WHAT THE DEALER TOLD THEM. 2 MONTHS KIA HAS HAD MY CAR AND NOT DONE RHE SAFTEY RECALL IT SEEMS THEY ARE STALLING AND TRYING TO FIND A WAY OUT OF DOING IT.

Mileage: 155,000

MY CAR IS STALLING WHEN I ACCELERATE AND WHEN I TURN MY CAR ON TO START IT UP IT SMELLS LIKE GAS

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE OIL PAN WOULD LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132) WHERE IT WAS DIAGNOSED WITH THE OIL PAN NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE RECALL DUE TO THE POSSIBILITY OF NOT BEING REIMBURSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THEY WERE UNABLE TO FORCE THE DEALER TO ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 79,800.

Mileage: 79,800

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY WERE INFORMED THAT SHARDS OF METAL WERE FOUND IN THE ENGINE CAUSING THE ENGINE FAILURE. THE INDEPENDENT MECHANIC CHANGED THE OIL HOWEVER, THE VEHICLE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THERE WERE THREE RECALLS WITH NHTSA CAMPAIGN NUMBERS: 17V224000 (ENGINE AND ENGINE COOLING), 20V519000 (SERVICE BRAKES, HYDRAULIC), AND 20V100000 (FUEL SYSTEM, GASOLINE) ASSOCIATED WITH THE VIN. THE CONTACT CONTACTED AN UNKNOWN DEALER AND THE MANUFACTURER HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

TL* THE CONTACT'S GIRLFRIEND OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS DRIVING 25 MPH, THE STEERING WHEEL JERKED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO METRO KIA OF MADISON (5442 WAYNE TERRACE, MADISON, WI 53718, (608) 443-5700) WHERE IT WAS DIAGNOSED WITH NEEDING THE ECU SOFTWARE UPDATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED IN JULY OF 2020. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

Mileage: 132,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A FRIEND'S HOUSE NEARBY. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

ON FEBRUARY 19, 2021 AT AROUND 12:50 A.M., A FRIEND AND I WERE DRIVING HOME IN MY 2013 KIA OPTIMA HYBRID EX ON A CITY STREET AND WE WERE A LITTLE MORE THAN HALF-WAY HOME WHEN THE CHECK ENGINE LIGHT ON CAME ON. I STARTED LOOKING FOR AN OPEN GAS STATION SO I COULD STOP AND CHECK IF THERE WAS ANYTHING VISIBLY WRONG WITH MY CAR. BEFORE I COULD REACH A GAS STATION, I HEARD A TICKING NOISE IN THE ENGINE COMPARTMENT AND UPON LOOKING IN THE REARVIEW MIRROR I SAW SMOKE BILLOWING OUT OF THE BACK OF THE CAR AND SAW AND SMELLED SMOKE INSIDE THE CABIN ALSO. I IMMEDIATELY PULLED OVER AND SHUT THE CAR OFF. THE CAR THEN COMPLETELY FILLED WITH SMOKE, SO MY FRIEND AND I GOT OUT OF THE CAR QUICKLY. THE ENGINE AREA BURST INTO FLAMES. I CALLED 911 AND REPORTED IT TO THE POLICE AND WAITED FOR THEM TO COME. THE CAR EXPLODED A COUPLE OF TIMES BEFORE THEY GOT TO ME AND THE FIRE QUICKLY ENGULFED THE CAR REACHING INTO THE CABIN OF THE VEHICLE. THE STREET HAD TO BE COMPLETELY BLOCKED OFF FROM ALL TRAFFIC. IT WAS A VERY SCARY EXPERIENCE AS WE BARELY MADE IT OUT OF THE CAR BEFORE IT BURST INTO FLAMES AND HOW RISKY IT WAS BEING IN THE CAR BEFORE IT CAUGHT FIRE. AS FAST AS EVERYTHING HAPPENED WE FEEL LUCKY TO BE ALIVE. IT TOOK THE FIRE CREW ABOUT AN HOUR TO PUT THE CAR OUT. EVERYTHING INSIDE THE CABIN WAS COMPLETELY DESTROYED. AFTER GETTING A RIDE HOME FROM THE POLICE I STARTED RESEARCHING ONLINE THE ISSUE I HAD JUST GONE THROUGH AND FOUND THAT THERE WAS MANUFACTURER RECALL #SC200TE, NHTSA RECALL #20V750 FOR MY VEHICLE WHICH SEEMED TO FIT THE EXPERIENCE I HAD WITH MY CAR.

MY DAUGHTER WAS DRIVING MY 2013 KIA OPTIMA ON THE FN INTERSTATE AND THE CAR STALLED!! I WAS NEVER NOTIFIED OF ANY RECALLS UNTIL SOMEONE THAT ASSISTED HER TOLD HER THIS! I AM DURING YOU! SHE COULD HAVE BEEN SERIOUSLY HURT! THE ENGINE COMPLETELY SHUT OFF

Mileage: 93,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA OF VACAVILLE LOCATED AT 651 ORANGE DR, VACAVILLE, CA 95687 WHERE IT WAS CONFIRMED THAT THE SOFTWARE NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE SOFTWARE NEEDED WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

LOSS OF POWER UPON ACCELERATING. TURBO SEEMS TO BE AFFECTED. PROBLEM STOPS/RESETS SOMETIMES AFTER I TURN OFF THE CAR AND TURN IT BACK ON AGAIN. WHEN TRYING TO ACCELERATE UP TO 40MPH, THE ENGINE DOESN'T RESPOND APPROPRIATELY. I CAN HAVE MY PEDAL PUSHED TO THE GROUND AND IT WILL STILL TAKE AT LEAST 1-2 MINUTES TO GET UP TO 40 MPH. AFTER IT GETS TO AROUND 40-45 MPH IT SEEMS TO RESPOND BETTER TO ACCELERATION, BUT IT STILL LAGS. COMPUTER THREW CODE P2562.

Mileage: 65,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE CONTACT NOTICED FIRE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND ARRIVED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

Mileage: 209,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE MESSAGE (PULL OVER SAFELY) WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MENTOR KIA (9090 MENTOR AVE, MENTOR, OH 44060, (440)953-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO REPAIR UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS HAD EXCEEDED THE WARRANTY MILEAGE LIMIT AND THERE WOULD BE NO ASSISTANCE PROVIDED IN REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

Mileage: 155,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING, THE VEHICLE BEGAN TO SHAKE AND VIBRATE WITH THE CHECK ENGINE LIGHT ILLUMINATED BEFORE GOING INTO LIMP MODE AND STALLING. THE VEHICLE WAS TOWED TO THE DEALER SOUTH HILLS KIA LOCATED AT 3644 WASHINGTON RD, MCMURRAY, PA 15317 WHO REPLACED THE SPARK PLUGS BUT THE ENGINE CONTINUED TO STALL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

DURING A COMMUTE TO WORKSITE THE CAR WAS DRIVING NORMALLY FOR THE FIRST 10 MILES. NO SOUNDS, NO DASH LIGHTS ILLUMINATED. NO SIGNAL THAT ANYTHING WAS WRONG. AS I DROVE NORMALLY THROUGH THE ROUTE, I ENTERED THE HIGHWAY AND ACCELERATED TO NEARLY 65 MPH. AFTER A MOMENT OR SO OF DRIVING THE CAR SUDDENLY FELT AS IF THE ENGINE HAD NO POWER. I PULLED MY FOOT OFF THE GAS, THEN I CHECKED THE DASH LIGHTS, I MADE SURE THE VEHICLE WAS IN THE PROPER AUTOMATICS MODE AND NOT MANUAL (IT FELT LIKE IT WAS THROWN INTO NEUTRAL OR A LOWER GEAR), I ALSO VERIFIED CRUISE CONTROL WAS OFF. EVERYTHING SEEMED FINE. I PRESSED THE GAS TO ACCELERATE BACK UP TO SPEED AND THE CAR BEGAN SHAKING VERY VIGOROUSLY. THEN THE ENGINE LIGHT CAME ON. BECAUSE I WAS NOT IN A SAFE AREA TO STOP, I TRIED TO COAST TO THE NEAREST EXIT. I IMAGINE I WAS COASTING AND ACCELERATING INTERMITTENTLY (FOR ONLY A FEW SECONDS AT A TIME) FOR ANYWHERE FROM ONE-HALF TO TWO MILES BEFORE THE NEXT EXIT. IT IS HARD TO GUESS THE DISTANCE BECAUSE IT WAS DARK DURING THE INCIDENT. ONCE I MADE IT TO THE EXIT, THE ENGINE WAS NO LONGER PROVIDING POWER AT ALL - MEANING I WOULD PRESS THE GAS AND NOTHING WOULD HAPPEN. THE CAR WOULD NOT MOVE, THE ENGINE WOULD NOT EVEN REV. I CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALERSHIP. THE DEALER SAID THAT BECAUSE THE CAR DID NOT HAVE A CODE OF P1326 THAT THE ISSUE WAS NOT COVERED UNDER KIA'S EXTENDED ENGINE WARRANTY. I AM TRYING TO FIGHT FOR THEM TO HONOR THE WARRANTY. NO LUCK SO FAR. THEY QUOTED A $7500 REPAIR. CAR IS PERFECTLY MAINTAINED. I JUST PUT NEW SPARK PLUS AND A NEW SERPENTINE BELT ON 9 WEEKS AGO (AT THE KIA DEALERSHIP OF COURSE- ONLY PLACE I DO MAINTENANCE AT).

Mileage: 130,009

MY CAR STARTED MAKING A SLIGHT KNOCKING SOUND ON THE MORNING OF 1/21/21 ON KEMP BLVD WHICH IS JUST A CITY STREET AND WITHIN LESS THAN A MILE, IT STOPPED RUNNING AND HAD ME ON THE SIDE OF THE ROAD FOR ABOUT 15 MINUTES. I WAS ONLY ABOUT 2 STREETS FROM MY HOUSE, I GOT IT TO START AND GOT IT BACK HOME BUT THEN IMMEDIATELY TURNED IT OFF AND IT HAS BEEN PARKED THERE SINCE. I HAD A MECHANIC LOOK AT IT AND WAS NOTIFIED THAT IT WAS FAILURE OF THE ROD BEARING AND THAT I WOULD NEED A NEW ENGINE

Mileage: 126,000

FIRST MY CAR HAS 80,000 MILES AND I DO ALL HIS REGULAR SERVICES ON TIME. I OWN THIS CAR 5 YEARS AGO,I DO EVEN EXTEND THE WARRANTY AT THE TIME OF PURCHASE BUT I NEVER USE IT BECAUSE THE CAR WAS GIVING ME NO PROBLEMS AT ALL. TODAY I WAS DRIVING TO THE STORE USING THE FREEWAY AND AFTER 10 MINUTES THAT I LEAVE MY HOUSE I STARTED HEARING A NOISE COMING FROM THE FRONT OF THE CAR THE ENGINE AND INCREASES LITTLE BY LITTLE.I JUST TAKE THE CLOSEST EXIT AND PULL OVER BECAUSE THE NOISE WAS TOO MUCH FOR CONTINUE DRIVING.I JUST PARKED MY CAR ON DAVIS STREET IN SAN LEANDRO AND I TRY TO CALL SOMEONE TO HELP ME ..I DECIDE NO TO DRIVE MY CAR BACK HOME I JUST TOWED TO MY HOME. I'M SO UPSET BECAUSE THE CAR IT'S PRETTY MUCH LOW MILES TO GIVE THAT KIND OF PROBLEMS ..THANK YOU

Mileage: 80,000

DRIVING AT APPROXIMATELY 60MPH ON EXPRESSWAY, GAVE A LITTLE MORE GAS TO PASS SOMEONE AND ENGINE STALLED WHILE SWITCHING LANES AT HIGH SPEED. INFORMED BY KIA DEALERSHIP THAT THERE WAS A FAILURE OF THE CONNECTING ROD BEARING/S.

Mileage: 115,000

STARTING MAKING A NOISE IN SHUT OFF

Mileage: 176,000

2013 KIA OPTIMA IN AUGUST 2019 STARTING STALLING OUT AND WOULDN'T START. THEN MY ENGINE STARTING KNOCKING. MY CAR WOULD STILL START BUT WOULD ONLY GO 20-30 MPH WHILE MAKE KNOCKING ENGINE NOISES. TOOK MY KIA OPTIMA TO THE KIA DEALERSHIP. THEY REPLACED THE ENGINE DUE TO RECALL. BUT DIDN'T REPLACE THE STARTER, AFTER I GOT MY CAR BACK MY STARTER WENT OUT COMPLETELY! MY CAR WON'T START. DEC 2020 TOOK MY KIA TO KIA DEALERSHIP. THEY TOLD ME IT WAS MY STARTER. I HAVE TO PAY $800 FOR STARTER REPLACEMENT. I TOLD THEM I HAD THE EXTENDED WARRANTY FOR THE ENGINE RECALL. FOUND OUT KIA REPLACED 5 OUT 7 STARTERS WHEN THEY REPLACED THE ENGINE DUE TO RECALL. BUT THEY WON'T REPLACE MY STARTER BECAUSE IT'S BEEN OVER A YEAR FROM THE ENGINE REPLACEMENT. I TOLD THEM MY CARS BEEN PARKED THE ENTIRE YEAR 2020 DUE TO COVID AND I THOUGHT I JUST NEEDED A BATTERY. I BOUGHT A BATTERY BUT MY CAR STILL WOULD START. I KNOW MY STARTER WAS DAMAGED DUE TO MY ENGINE AND OIL LEAK DUE TO RECALL & KIA SHOULD REPLACE THE STARTER UNDER THE ENGINE WARRANTY FOR THE RECALL. MY CARS STILL AT THE DEALERSHIP AND I DON'T HAVE $800 TO FIX THE STARTER. MY STEERING WHEEL WAS SHAKING AND MAKING NOISES, I PAID KIA TO FIX IT 2020 NOW I FOUND THERE'S A CUFF LINK RECALL AND KIA WILL REIMBURSE ME. I KEEP HAVING TROUBLE WITH 2013 KIA OPTIMA! I WILL NEVER BUY A KIA AGAIN! BUYER BEWARE!

Mileage: 110,000

CAR STARTED VIBRATING AND MAKING A KNOCKING NOISE COMING FROM THE ENGINE WHILE BEGINNING DRIVE ON THE HIGHWAY. THE KNOCKING GOT WORSE AND THE ENGINE STALLED SHORTLY AFTERWARDS. PULLED OVER ON HIGHWAY SHOULDER AND SMELLED BURNT OIL AFTER CAR STOPPED. CHECKED OIL LEVELS AND TEMPERATURE WERE WITHIN ACCEPTABLE RANGES. ENGINE APPEARED TO BE SIEZED AFTER ATTEMPTING TO TURN ON THE VEHICLE AGAIN. CAR HAD TO BE TOWED AWAY FROM HIGHWAY.

Mileage: 119,800

MY CAR IS TICKING AND BATTERY KEEPS GOING DEAD IT CUT OFF ON THE HIGHWAY HAD TO HAVE IT TOWED HOME

Mileage: 910,000

THE VEHICLE'S ENGINE STALLED & SHUT OFF WITHOUT WARNING, WHILE I WAS DRIVING IN TRAFFIC. IT GAVE ZERO PRIOR WARNING, THERE WERE NO WARNING LIGHTS, NO SPUTTERING, NO INDICATION OF AN ISSUE. AT THE TIME, IT HAD A QUARTER TANK OF GAS (AT LEAST THE GAUGE SAID SO). AAA FILLED THE TANK AND WE RESTARTED THE VEHICLE, WITHOUT ISSUE. I TOOK IT TO THE DEALERSHIP OUT OF CONCERN IT MAY HAPPEN AGAIN (ON THE FREEWAY WHERE IT COULD CAUSE AN ACCIDENT), AND THEY SAID IT'S A FAULTY TURBO CHARGER CAUSING A "LOSS OF POWER." GIVEN THERE WERE NO ISSUES WHILE DRIVING IT TO THE DEALERSHIP, I'M NOT SURE I AGREE WITH THE "LOSS OF POWER." BUT REGARDLESS, IF THE TURBO IS BAD, IT'S AMONG THOUSANDS OF OTHER 2013 KIA OPTIMAS WITH TURBO & ENGINE ISSUES THAT ARE ALL WAY TOO SIMILAR TO BE COINCIDENCE. THE DEALERSHIP WANTS ALMOST 4K TO REPLACE IT, WITHOUT ANY GUARANTEE IT'LL ACTUALLY FIX THE ENGINE STALLING ISSUE.

Mileage: 112,000

I LEFT WORK ONE NIGHT AND STARTED FINE AND WAS DRIVING NORMAL FOR ABOUT 10-15 MILES THEN EVERY SINGLE LIGHT CAME ON THE DASH BOARD THEN COULDN'T ACCELERATE ANYMORE! IT DROPPED IN LIKE 15MPH INCREMENTS UNTIL IT FINALLY ROLLED TO A STOP! I CUT THE CAR OFF AND EVER SINCE IT CUT OFF IT HASN'T CUT BACK ON SINCE ME AND COUSIN LOOKED AND SEEN NO OBVIOUS PROBLEMS BUT THINK THE MOTOR LOCKED UP COMPLETELY!

Mileage: 15

WHEN I WAS DRIVING ALL THE LIGHTS CAME ON ON THE DASHBOARD AND I COULDN'T ACCELERATE AT ALL THEN IT CUT OFF AND HAVEN'T BEEN ABLE TO JUMP IT OFF OR ANYTHING! WE'VE LOOKED TO SEE IF WE COULD FIND OUT WHY BUT IT'S JUST DIED AND I THINK THE MOTOR LOCKED UP!

Mileage: 15

IT STARTED WITH THE HEAD LIGHTS GOING OUT THEN SHORTLY AFTER THAT WAS FIXED THE CAR WOULD SHUDDER START. THE CLOCK WOULD SHOW 000 AS IF THE CAR WAS BRAND NEW AND NEEDED THE TIME PLACED ON THE CLOCK THE SAME THING WAS HAPPENING TO THE SPEEDOMETER. THEN THE CAR JUST WOULDN'T NOT START AT ALL. THE LIGHTS WOULD COME ON IT WOULD ALSO CLICK BUT NOT TURN OVER. WE TRIED JUMPING THE CAR THAT WORKED FOR A WHILE BUT NOW THE NO START IS STARING TO BE CONSISTENT.

THERE IS A LOUD KNOCKING NOISE WHEN PLACED IN GEAR, THE KNOCK IS NOT HEARD WHILE IN PARK. BECAUSE NO SENSOR HAS GONE OFF, THE REPAIR TECH SAID THERE IS NOTHING HE CAN DO. I DO HAVE A THE MOTOR THAT WAS RECALLED, AND IT WAS REPLACED

Mileage: 91,000

I WAS GOING DOWN A ROAD IN MY TOWN LPGA IN DAYTONA BEACH, WHEN ALL OF A SUDDEN I HEARD THIS WEIRD SOUND THEN MY ACCELERATING STOPPED EVEN THOUGH I HAD MY FOOT ON THE GAS. THE CAR ENGINE WOULD NOT ACCELERATE EVEN THOUGH I HAD MY FOOT ON THE GAS IT FINALLY SLOWED DOWN WHERE I CAME TO A COMPLETE STOP GOT TO THE SIDE OF THE ROAD AND ALL OF MY ENGINE SENSOR LIGHTS CAME ON AND MY CAR ENGINE WILL NOT ROLL OVER OR EVEN START MY BATTERY JUST TURNS ON. IT'S AS IF IT'S JUST STOPPED WORKING COMPLETELY NO ONE HAS GIVEN ME A ANSWER THE TOW DRIVER IS THE ONE WHO TOLD ME THAT KIA OPTIMAS WERE HAVING RECALL ISSUES ON THEY'RE CARS WITH EXACT PROBLEMS LIKE MINE. I LOVE MY OPTIMA I TAKE REALLY GOOD CARE OF IT SO IT REALLY HURTS THAT THERE ISN'T MUCH I CAN DO ABOUT MY CAR.

Mileage: 180,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHCILE STALLED AND FAILED TO RESTART. THERE WAS FUEL LEAKING FROM VEHICLE. THERE WAS ABNORMAL ODOR OF FUEL DETECTED. THE VEHICLE WAS TAKEN TO KIA OF ORANGE PARK (6373 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 758-2612) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

ON DEC 5, 2020. I WAS DRIVING ON 78 WEST WHEN SUDDENLY MY 2013 KIA OPTIMA EX BEGIN TO DECREASE IN SPEED.WITHIN 5 MINUTES I HAD TO PULL OVER WHERE MY CAR JUST TURNED OFF. DEC 12, 2020 I WAS TOLD THAT MY ENGINE WASN'T TURNING OVER AND THE MOTOR WAS GONE. JUST LIKE THAT. I WAS VERY CONFUSED AND DISAPPOINTED AS I DIDN'T DO ANYTHING FOR THIS TO HAPPEN.

Mileage: 65

I WAS COMING OF THE FREEWAY WHEN ALL OF A SUDDEN MY CAR JUST TURNED ITSELF OFF. LUCKILY I WAS ABLE TO MANAGE TO PULL OVER TO THE SIDE QUICKLY ENOUGH TO AVOID ANY COLLISION. I TRIED TO CHANGE THE STARTER BECAUSE I WAS TOLD THAT WAS BAD. IT HASN'T BEEN ABLE TO START UP AGAIN SINCE IT FIRST STOPPED ON ME.

Mileage: 76,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE WAS DECELERATING INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARING AND ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 17V224000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND ATTEMPTING TO DRIVE, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT FLASHING. ADDITIONALLY, THE FAILURE RECURRED WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE KNOCK SENSOR THAT NEEDED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 166,000.

Mileage: 166,000

THE CAR MADE A LOUD NOISE AN THE STRINGL LOCK

Mileage: 38,000

I WENT TO START MY CAR WHICH WAS ON AUGUST 24, 2020 AND IT WAS MAKING A VERY VERY LOUD NOISE I COULDN'T MOVE IT SO I HAD IT TOWED OVER TO A MECHANIC WHO DISCOVERED THAT THE ENGINE IN FACT HAS BEEN BLOWN ARE THE BLOCK HAS BEEN BLOWN SO THE ENGINE IS NO GOOD AND NEEDS TO BE REPLACED I AM WAY AND THERE WAS NO WARNING ON MY VEHICLE AND WITH ALSO NO NOTIFICATION OF OIL WAS LOW OR NO OIL IN MY CAR WHATSOEVER THERE WAS A METAL SHAVINGS IN THE OIL PAN THE MECHANIC DISCOVERED AND IT THERE'S NO LEAKS IN THE CAR AT ALL AND SO NOW I PAY PAYMENTS FOR A CAR AND SOMEBODY ELSE TO TAKE ME AROUND TO WORK EVERY DAY FOR MONTHS ON MONTHS ANDPAYMENTS FOR A CAR THAT SITS IN MY DRIVEWAY BROKEN DOWN AND THE DEALERSHIP HERE KIA WILL NOT THEY FIX MY CAR THEY REFUSE TO BECAUSE OF A DISAGREEMENT PRIOR TO THIS I AM ON ANYTHING ABOUT MY CAR THEY WILL NOT DO I AM ACTUALLY THE ONE WHO DISCOVERED THERE WAS A RECALL IN THE VEHICLE SINCE FEBRUARY AND NOBODY HAS TOLD ME AND EVERYBODY HAS FAILED TO MENTION THIS OR CONTACT ME

I WAS SITTING IN MY CAR AND IT CAUGHT ON FIRE UNDER THE HOOD,THE FIRE DEPARTMENT THINKS IT WAS SOMETHING ELECTRICAL. IT WAS IN PARK WHILE I WAS DROPPING SOMEONE OFF WHO WAS GETTING OUT OF MY CAR

Mileage: 70,000

WHILE DRIVING ON A ROAD WITH MY LITTLE COUSIN. ALL MY FUNCTION LIGHTS CAME ON AND AND MY CAR BEGAN TO STALL AND SLOW DOWN SO STARTED TO PRESS ON THE GAS FOR ACCELERATION A BLOCK DOWN THE WAY WE STARTED SMELLING SMOKE I PANICKED TRYING TO GET OVER AND RAN UP ON THE CURVE AND CAME OFF IT PULLED TO A SAFE SPOT AND ME AND MY COUSIN BOTH EXIT THE VEHICLE QUICKLY WHEN WE GOT OUT MY IT WAS SMOKING REALLY BAD MY COUSIN NOTICED THAT IT WAS ON FIRE UNDERNEATH THE CAR SO I LOOKED AND IT WAS ON FIRE SOMETHING FELL TO THE GROUND ON FIRE UNDERNEATH THE CAR.

Mileage: 119,000

2 DAYS AGO I LEFT WORK AND MY ENGINE STARTED KNOCKING. I DIDN'T MAKE IT OUT OF THE PARKING LOT. I TOOK IT TO MY MECHANIC WHO SAID I NEEDED A NEW MOTOR. THERE WERE NO WARNING SIGNS BEFORE THIS. I HAVEN'T NOTICED ANY OTHER NOISE AND NO WARNING LIGHTS.

Mileage: 129,000

KIA KIRBY VENTURA HAS REMOVED (2) OR MORE ACTIVE DANGEROUS RECALLS FROM VIN# OF THE VEHICLE THAT IS UNFORTUNATELY IN MY NANE. RECALL 1, STEERING WHEEL MDPS UNIT. I HAVE A LETTER NOTIFICATION DATED APRIL 24 2017 NO RECALL#. PLUS RECALL 18V363000 AIR BAG CONTROL UNIT THAT SHOULD APPLY BUT NEVER RECEIVED RECALL NOTICE. RECALL#17V224 ENGINE STALL/FREEZE ISSUE I HAVE RECALL NOTIFICE PLUS A NOTICE FROM THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA ABT SPECIFIC RECALL THAT DOES EFFECT CAR. I MADE 2 ATTEMPTS AT KIA KIRBY VENTURA LAST YEAR, BEFORE COVID19, TO GET ENGINE RECALL FIXED CAR WAS EXPERIENCING SYMPTOMS AS DESCRIBED ALMOST CASUED SERIOUS ACCIDENTS ON FREEWAY. I WAS DENIED BY SERVICE MANAGER DAVID BODJANAC SINCE DEALERSHIP, DURING 2ND VISIT TO HAVE ENGINE RECALL FIXED, KIA KIRBY VENTURA REMOVED RECALL FROM VIN# ASKED ME WHERE DID I GET RECALL NOTICE FROM? ENGINE ISSUE NOT FIXED. FAST FORWARD TO TODAY, THURS 10/15/20 EARLY EVENING IM COMING UP TO CORNER ENGINE STALLED TWICE AS I WAS SLOWING DOWN APPROCHING, TURNING. LUCKILY I WAS DRIVING AT SLOWER RATE OF SPEED. COMING OUT OF TURN CAR ULTIMATLY MADE INTO MY PARKING LOT W/OUT CRASHING LUCKILY NO ONE WAS OUT WALKING. ENGINE CAR FROZE. LUCKILY IN FRONT OF PARKING SPACE, MANAGED TO FORCE CAR IN PARKING SPOT. NOW DISPUTING W/KIA KIRBY VENTURA, SM DAVID BODJANAC, WHO DENIED ENGINE RECALL OR ANY RECALL. KIA KIRBY VENTURA SERVICE W/UNDOUBTEDLY TELL ME ISSUE W/CAR HAS NOTHING TO DO W/ANY RECALLS. HAD I BEEN ON FWY WHICH I DRIVE ON 2, 3 TIMES A DAY OR BEEN DRIVING AT HIGHER RATE OF SPEED ON STREET AS I WAS I WOULD HAVE BEEN KILLED. KIRBY KIA VENTURA SAID THEY W/GIVE 0 FOR CAR NOT RUNNING DUE TO RECALL BUT STILL IN GOOD CONDITION FULLY LOADED. IF CAR RUNNING THEY MITE GIVE ME $5500-$6000MAX..PER KB NOT RUNNING CARS VALUE $6923- $8852 IN FAIR CONDITION /MECHANICAL ISSUES & $7851-$9790 IN GOOD CONDITION.

Mileage: 90,000

THREE TIMES- TODAY 10/18/2020 MY CAR IS NOT LEAKING OIL BUT BURNING OIL. DANGEROUSLY LOW I HAVE TO KEEP CHECKING. NO OIL ON THE GROUND. I SMELL OR A LIGHT TO SERVICE OIL COMES ON. FIRST TIME 6/10/2020 - 2ND TIME 10/1/2020 TODAY 10/18/2020 THERE IS STILL OIL BUT VERY LOW, 2QTS WERE PUT IN ON 10/1/2020 . THE ENGINE IS BURNING OIL. I HAVE NEW SPARK PLUGS MAYBE LESS THAN A YEAR.

Mileage: 134,600

TURNER KIA DIAGNOSIS MY VEHICLE OF OVERHEATING CONDITION REVEALED COMBUSTION GASSES GETTING INTO COOLANT. INTERNAL ISSUE ALLOWING COMBUSTION PRESSURE TO GET INTO COOLING SYSTEM WHICH IS HAMPERING COOLING EFFICIENCY AS WELL AS CAUSING AREACTION OFF COOLANT. WHEN I DROVE THE CAR HALF WAY ON THE HIGHWAY IT STARTED TO SMOKE AFTER I JUST GOT IT BACK FROM TURNER KIA AFTER FIXING WHAT THEY SAID WAS THE PROBLEM AFTER THAT I TOOK IT BACK TO TURNER KIA AND THEY DIAGNOSIS IT AS NEEDING A NEW ENGINE.

Mileage: 181,000

I HAD BEEN HOME FROM WORK FOR ABOUT AN HOUR, GOT IN MY CAR TO GO RUN SOME ERRANDS, STARTED IT, AND IT HAD A KNOCKING NOISE COMING FROM THE ENGINE. I IMMEDIATELY SHUT IT OFF AND HAD IT TOWED TO THE DEALERSHIP THE NEXT DAY.

Mileage: 87,400

I WAS DRIVING AND ALL LIGHTS CAME ON IN THE CAR THEN IT STOP DRIVING, AT FIRST I WAS TOLD IT WAS THE STARTER BUT THEN WAS TOLD THE ENGINE WAS THE PROBLEM DUE TO THE STARTER NOT FIXING THE PROBLEM.

Mileage: 66,000

I WAS DRIVING ON A MAIN ROAD ABOUT 50 MILES AN HOUR WHEN CAR LOST ABILITY TO ACCELERATE, LIGHTS AND EVERYTHING WERE STILL ON. I WAS ABLE TO COAST TO A SIDE STREET TO PULL OVER AND PARK THE CAR. I SHUT IT OFF AND THEN WHEN I TRIED TO RESTART IT BLACK SMOKE WITH AN ELECTRICAL TYPE SMELL CAME FROM UNDER THE HOOD. KIA DEALERSHIP SAID MOTOR WAS SEIZED AND REPLACED IT UNDER A RECALL. THEN THEY SAID IT NEEDED FUEL PUMP AND BATTERY (WHICH BATTERY WAS ONLY 6 MONTHS OLD), SO I HAD BOTH REPLACED. I DROVE FOR 2 DAYS AND HAD TROUBLE STARTING THE CAR SO I TOOK BACK TO DEALERSHIP. THEY SAID IT NEEDED A STARTER AND AN ELECTRICAL ASSESSMENT FOR A SHORT, AS STARTER BEGAN SMOKING WITH THE VEHICLE NOT EVEN RUNNING. NOW THEY ARE SAYING IT NEEDS A NEW JUNCTION BOX/FUSE BOX OVER $2900 AND MAY HAVE BEEN RELATED TO OTHER PROBLEMS BUT NOT COVERED AND I WILL HAVE TO PAY. I HAVE ALREADY PAID $900+ DOLLARS FOR FUEL PUMP, I EXCHANGED THE BATTERY WHERE I ORIGINALLY BOUGHT IT, AND $493 FOR STARTER. I DONT UNDERSTAND WHY THE JUNCTION BOX WOULD RANDOMLY FAIL OR SHORT AND NEED REPLACEMENT, UNLESS IT WAS PART OF THE ORIGINAL BLACK SMOKE ELECTRICAL SMELL THAT HAPPENED WHEN ENGINE SEIZED IN THE FIRST PLACE.

Mileage: 102,000

I WAS DRIVING DOWN THE ROAD DOING ABOUT 45 WHEN I HEARD A SMALL POP & ALL MY DASH LIGHTS CAME ON & I LOST EVERYTHING. CAR CLICKS WHEN TRYING TO RESTART BUT DOES NOT START. OIL LIGHT, BATTERY LIGHT, EPS LIGHT & CHECK ENGINE LIGHT STAY ON NOW. I WAS TOLD THERE IS A RECALL ON THESE CARS AND WOULD LIKE TO GET IT FIXED ASAP AS IT'S MY ONLY TRANSPORTATION.

Mileage: 126,000

2013 KIA OPTIMA [XXX] WAS TOWED TO SOUTHERN KIA LYNNHAVEN OF VIRGINA BEACH. VIRGINIA FOR A ENGINE FAILURE RECALL SC147 , UPON INSPECTION KIA DEALER REFUSES TO REPLACE ENGINE STARTER AS SUBSEQUENT FAILURE SAYING THAT STARTER IS NOT OEM PART BUT AFTERMARKET WHICH CONTRADICTS SERVICE BULLETIN SC147 AND WARRANTY BULLETIN SC 147 WHERE ON PAGE 7 STATES ANY SUBSEQUENT DAMAGE PARTICULARLY STARTER SHOULD BE COVERED UNDER WARRANTY OR GOODWILL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 95,547

STARTED VEHICLE UP AND IT STARTED SMOKING VERY BADLY. TOOK IT TO KIA DEALER. THEY SAID IT NEEDED A NEW MOTOR . PRICE 9400.00. AND IT WAS NOT UNDER ANY WARRENTY.

Mileage: 105,949

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING A LONG DISTANCE ON THE HIGHWAY AND THE VEHICLE SLOWED DOWN ON ITS OWN AS ALL THE WARNING LIGHTS FLICKERED. THE CONTACT MENTIONED THAT HE SAW SMOKE AND FIRE THROUGH THE REAR VIEW MIRROR. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND EXITED THE VEHICLE. THE CONTACT STATED IT WAS DIFFICULT TO EXIT THE VEHICLE SINCE ALL ELECTRICAL FUNCTIONS FAILED. THE ENTIRE FRONT OF THE VEHICLE WAS QUICKLY ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. IT WAS UNKNOWN IF A POLICE OR FIRE REPORT FILED. THE FIRE DEPARTMENT INFORMED THE CONTACT THERE WAS A ELECTRICAL FAILURE WITHIN THE ENGINE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET AND CONTACT WAS UNAWARE IF THE VEHICLE HAD BEEN DECLARED TOTALED BY HIS INSURANCE. THE FAILURE MILEAGE WAS 84,800.

Mileage: 84,800

THE CARS ENGINE LIGHT HAS BEEN ON FOR OVER A YEAR. THE ENGINE IS CONSTANTLY BURNING OIL EVEN THOUGH OIL CHANGES ARE DONE EVERY 2000 TO 3000 MILES. THE VEHICLE ENGINE SOUNDS LOUDER EVERY MONTH. THE CAR PASSED TWO RECALL TESTS AT A KIA DEALERSHIP, ONE FOR WHICH I PAID OUT OF POCKET. I WAS TOLD THE ENGINE IS BURNING OIL BY MY MECHINIC AND THERE SHOULD BE A RECALL ON MY CAR. THE KIA DEALERSHIP CANNOT EXPLAIN TO ME WHY MY CAR IS PASSING THE RECALL EVEN THOUGH IT'S OBVIOUS THE CAR HAS HAD AN ENGINE PROBLEM SINCE I BOUGHT IT. THERE IS A DISTINCTIVE KNOCKING SOUND COMING FROM THE ENGINE AND YOU CAN HEAR THE ENGINE HICCUP WHILE THE CAR IS TURNED ON, AS IF WERE ABOUT TO BRAKE DOWN.

Mileage: 80,000

9/5/2020 ROUGHLY 10:00 AM ENTERING THE ONRAMP TO GET ON I10 WEST. CAR LOST ACCELERATION, NEVER REACHED 40 MPH, THIS HAS HAPPENED MULTIPLE TIMES BEFORE, TOOK FOOT OFF GAS, ATTEMPTED TO ACCELERATE, CAR LOST ALL POWER AND TURNED OFF. I WAS ABLE TO PULL ONTO RIGHT SHOULDER AND PARK VEHICLE. CAR WAS TOWED TO MY HOME. I CALLED ALL STAR KIA IN SAN BERNADINO CA, UNABLE TO ASSESS VEHICLE FOR 7 - 10 DAYS. CALLED PALM SPRINGS KIA MULTIPLE TIMES ON EXTENDED HOLD. WHEN WE CONNECTED, I WAS INFORMED THAT MY VEHICLE WOULDNT BE LOOKED AT UNTIL 9/18/2020.

Mileage: 150,000

I NOTICED THE PROBLEM WHILE DRIVING ROUGHLY 65 MPH. MY VEHICLE PRETTY MUCH WENT INTO LIMP MODE. I WAS ONLY ABLE TO TRAVEL AT A CERTAIN TOP SPEED. OVER HEATING THEN BECAME A VERY DRASTIC ISSUE. I LOOKED ON THE NHSTA WEBSITE FOR ANY KNOWN RECALLS THERE WERE SOME FOR MY YEAR AND MODEL BUT MINE WASN'T LISTED? I CALLED A FAMILY MECHANIC AND DESCRIBED IN MORE GREATER DETAIL ABOUT MY ISSUE FROM START TO FINISH, HE ADVISED ME NOT TO DRIVE THE VEHICLE THAT IT WAS DISPLAYING THE EXACT QUALITIES AS THE LISTED RECALL AND I SHOULD CALL KIA MOTOR COMPANY TO HAVE THE LOOK INTO MY CLASS OF VEHICLES FURTHER. LONG STORY SHORT I WAS BASICALLY LEFT HOMELESS IN A CITY AND STATE PRETTY MUCH BEAT ON THE WHOLE IDEA OF EVERY GETTING MY CAR BACK AT THE TIME OF THE INCIDENT IT DROPPED BELOW 28 DEGREES OUTSIDE. I WAS APPROXIMATELY 200 MILES FROM HOME. BECAUSE OF THIS CORPORATIONS NEGLIGENCE. I LOST MORE THAN A GOOD NIGHT SLEEP I HAD TO START BACK OVER AGAIN AND I'M UNFORTUNATELY AN ONLY CHILD WITH NO PARENTS SO IT WAS VERY MIND BOGGLING.. I MADE REPEATED ATTEMPTS TO COME TO SOME SORT OF AGREEMENT WITH KIA TO NO AVAIL. SOME ONE WENT SO FAR AS TO STEAL A SAFE OUT OF MY VEHICLE. WHICH I HAD PROFESSIONALLY INSTALLED AND VANDALIZED THE INSIDE OF MY CAR BEYOND REPAIR. THANKS KIA, FOR VICTIMIZING ME TO MAKE YOUR MILLIONS.

FROM THE BEGINNING THIS CAR JOURNEY HAS BEEN COMPLETELY DEVASTATING ON ME I BOUGHT A CAR FOR COLLEGE RIGHT BEFORE GRADUATING HIGH SCHOOL DURING COVID SAVED UP $5000 TO PURCHASE THIS VEHICLE I WENT TO VINTON AUTO SALES IN ROANOKE VIRGINIA THE MAN APPROACHES ME I TELL HIM WHAT CAR I LIKE WE TEST DRIVE IT THEN I'M LIKE WELL I'LL COME BACK TOMORROW WITH MY FINAL DECISION HE WAS LIKE BASICALLY FORCING ME TO BUY THE CAR THAT DAY PROMISING A 3 MONTH WARRANTY I MEAN LET'S BE REAL WHO GOES TO DEALERSHIP AND BUYS A CAR WITHOUT DOING RESEARCH UNLESS THERE'S A WARRANTY INVOLVED ON IT SO 3 WEEKS INTO MY HAVING THE CAR I DECIDED TO MAKE A TRIP TO MARYLAND FROM VIRGINIA TO SEE HIM FOR MY GRADUATION I'M ON A ONE WAY HIGHWAY CLOSE TO ALMOST HARRISON BURG MY CAR JUST STOPS BEING ABLE TO ACCELERATE AND THE ENGINE LIGHT STARTS FLASHING MEANWHILE THERE'S ON COMING TRAFFIC BEHIND ME AND TRACTOR TRAILERS GOING 80+ MPH I WAS FINALLY ABLE TO PULL OVER AFTER ALMOST DYING I CALL MY DEALERSHIP THE GUY HANGS UP ON ME IN THE MOST RUDEST WAY TELLING ME IT'S NOT HIS PROBLEM ANYMORE THERE'S NOT A WARRANTY I NEED TO FIX IT MY SELF IN THE MOST RUDEST WAY WHILE I'M STRANDED ON A ONE HIGHWAY ALONE WITH A BROKEN CAR 2 HOURS FROM HOME SO I END UP PAYING $500 TOW BACK TAKE IT TO A MECHANIC HE FIXES IT I PICK IT UP ON THE WAY HOME FROM PICKING IT UP IT MISFIRED AGAIN ON A HIGHWAY I ENGINE LIGHT FLASHING UNABLE TO ACCELERATE BUT LUCKILY ABLE TO MAKE IT TO A GAS STATION MIND YOU I PAID THE GUY $500 TO REPLACE THE KNOCK SENSOR HE SAID WAS MESSED UP I TOW IT BACK TO THE MECHANIC HE TELLS ME TODAY HE CAN'T DO NOTHING IT'S THE ENGINE SO I'M OUT OF A CAR OUT OF COLLEGE AND OUT OF THOUSANDS OF DOLLARS DUE TO THE CAR THIS IS MY LAST RESORT I DON'T KNOW WHAT ELSE TO DO I'M SUPPOSED TO BE A COLLEGE STUDENT THIS FALL BUT I CAN'T BE DUE TO THIS SHADY DEALERSHIP WHO RUINED MY LIFE I HAVE A 2013 KIA OPTIMA TO BE EXACT

Mileage: 113,000

WHEN ISTART MY VEHICLE, SOMETIMES THE RADIO DOES NOT COME ON, SO I HAVE TO PULL THE FUSE AND PLACE IT BACK IN. ALSO, I CANNOT EXCEL PAST 40MPH, OTHERWISE IT STALLS. THE DEALERSHIP STATED I NEEDED A NEW ENGINE. I WAS STRANDED IN WYOMING, SO I HAD TO LEASE A NEW KIA. I STILL OWE ON MY 2013 OPTIMA, WHICH IS NOT DRIVABLE. I DID NOT WANT A NEW VEHICLE. I'M VERY FRUSTRATED.

Mileage: 128,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

I HAVE A KIA 2013 OPTIMUM SXL, YESTERDAY AUG 30 MY KIA OUT OF NOWHERE CHECK ENGINE LIGHT CAME ON THEN IT PROCEEDS TO STOP ON THE FREEWAY IN TRAFFIC!! WHILE I'M GOING 65 NOW IT WON'T START AT ALL THE CHECK ENGINE LIGHT COME ON BUT MY ENGINE KNOCKS AND THEN CUTS OFF. YES I DID HAVE OIL IN MY CAR IN FACT IT'S ON THE FULL LINE SO I DON'T UNDERSTAND WATS GOING ON THE ENGINE KNOCKING REALLY HARD NOT LEAKS ON MY CAR AT ALL EVEN WHEN I APPLY PRESSURE TO ACCELERATE IT STAYS ON 0 THEN ENGINE KNOCKS AGIN AND THEN BACK OFF I TRIED 3 TIMES AND HAD TO ENDE UP PUSHING MY CAR OUT OF TRAFFIC

Mileage: 143,000

CAR SHUT OFF WHILE ON THE HIGHWAY CAUSING ME TO BREAKDOWN IN A TUNNEL WITH NO BREAK DOWN LANE, CAR WILL NO LONGER START. DEALERSHIP SAID THE RECALL FOR THE MOTOR WAS OK ON MY VECHILE BUT I KEEP UP WITH MAINTENANCE

Mileage: 155,000

I WAS DRIVING THEN THE CAR SHUTOFF ALMOST CAUSING AN ACCIDENT. IT STATED HYBRID SYSTEM WARNING DO NOT DRIVE. THE CAR WILL NOT START AND GETS A FEW GAUGE LIGHTS.

Mileage: 110,000

MY CAR QUITS WHILE DRIVING. WARNING LIGHTS FLASH OFTEN ON DASHBOARD EVEN AFTER

Mileage: 160,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOSIE WHEN STARTED. THE CONTACT STATED THAT THE KEY WAS IN HER HAND AND THE CAR WAS OFF BUT STILL WAS HEARING THE NOISE. WHEN SHE OPENED THE HOOD TO DISCONNECT THE BATTERY AND WALK AWAY WITH THE KEYS IN HER HAND, THERE WAS A LOUD POP AND SMOKE STARTED TO COME FROM THE ENGINE. THE FIRE DEPARTMENT ARRIVED AND INFORMED THE CONTACT THAT IT LOOKED LIKE THE ABS BRAKE MODULE CAUGHT FIRE AND THEY EXTINGUISHED THE SMOKE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERRA KIA (12304 30 MILE RD, WASHINGTON, MI 48095) AND WAS DIAGNOSED THAT THE ABS BRAKE MODULE AND HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED YET DUE TO PART NEEDED TO BE ORDER. THE CONTACT STATED THAT THE VEHICLE WAS UNDER AN INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

MY 2013 KIA OPTIMA STARTED MAKING A TICKING NOISE AT IDLE AND THE ENGINE LIGHT CAME ON. I TOOK IT INTO MY DEALERSHIP, AFTER THEY GOT ME FOR ABOUT $800 FOR ODDS AND ENDS, THEY SAID MY TIMING NEEDS INSPECTED. I SAID DO IT. THEN LATER GOT A CALL FROM THE SERVICE ADVISOR SAYING "NEVERMIND, MY CERTIFIED TECH DOESN'T THINK IT NEEDS CHECKED". CERTIFIED TECH? SO, A ASC CERTIFIED TECH HASN'T BEEN WORKING ON AND DIAGNOSING MY CAR UNTIL NOW? I LEFT THE DEALERSHIP WITH THE SAME TICK AND THE ENGINE LIGHT STILL ON. I ALSO HAVE PROOF OF "DEFERRED SERVICE" BY THE SERVICE ADVISOR, FOR TIMING INSPECTION. I WAS ALSO TOLD ON THE PHONE THE WHOLE ENGINE SHOULD BE PULLED APART TO REALLY DIAGNOSE THE ISSUE. WHAT?

Mileage: 97,000

I WAS RIDING DOWN THE ROAD CAR JUST STOPPED AFTER STOPPED TRY TO CRANK AGAIN WOULDN'T CRANK WHEN IT DID CRANK IT HAD NO POWER SPUTTERED

Mileage: 710,000

WHILE GOING 70 MPH DOWN THE INTERSTATE MY ENGINE SHUT OFF WITHOUT WARNING THANKFULLY I GOT IT PULLED OVER TO THE SIDE OF THE ROAD. IT STARTED BACK UP AND MADE IT THE SHORT DISTANCE TO MY HOUSE THIS IS THE SECOND TIME IN A WEEK IT HAS DONE THIS.

EVEN THOUGH KIA SUGGESTS OIL CHANGE INTERVALS OF 7500 I'VE BEEN GETTING MINE CHANGED EVERY 3000 MILES. I STILL HAD 100 MILES TO GO AND I NOTICED MY CAR WAS RUNNING A LITTLE ROUGH AND THEIR WAS A CHANGE IN ITS PERFORMANCE. I CHECKED MY ENGINE OIL AS A PRECAUTION AND THE DIP STICK BARELY SHOWED ANY OIL ON THE TIP. THIS PROBLEM STARTED AFTER I TOOK MY KIA IN FOR A RECALL, THEY UPDATED SOME SORT OF SOFTWARE AND A SOME HOSE THAT WAS RECALLED FOR DETERIORATION. THERE ARE NO LEAKS, NEVER HAD ANY AND NOW MY CAR IS BURNING 4 QUARTS OF OIL BETWEEN OIL CHANGE INTERVALS OF JUS 3000. I'VE SEEN MANY COMPLAINTS ON FORUMS BY OWNERS WHO ARE HAVING THE SAME ISSUE. .

Mileage: 143,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO CONCORD KIA (2199 MERIDIAN PARK BLVD, CONCORD, CA 94520) WHERE THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE VEHICLE WAS REPAIRED UNDER THE UNKNOWN RECALL. THE CONTACT MENTIONED THAT A YEAR LATER THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING MY CAR AT AN AVERAGE SPEED, THE CAR SUDDENLY STARTED TO JERK AND WOULD NOT ACCELERATE, THEN NEXT THING I KNOW I HEARD A KNOCKING NOISE IN THE ENGINE.

Mileage: 112,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,191. THE VIN WAS NOT AVAILABLE.

Mileage: 98,191

THIS IS MY SECOND COMPLAINT, IT BEEN OVER 6 WEEKS SINCE MY KIA BROKE DOWN BECAUSE OF A RECALL. KIA IS NOT DOING ANYTHING ABOUT IT. I WAS IN CONTACT WITH A LADY BY THE NAME OF [XXX] BUT SHE HAS STOPPED RESPONDING TO MY EMAILS. I DONT KNOW WHAT TO DO I CAN'T GET MY CAR FIXED BY ANYONE EXCEPT KIA AND THEY WON'T DO IT. THE CLOSEST KIA DEALER IS OVER 100 MILE AWAY FROM MY HOME AND THEY WANT ME TO PAY THE TOW EXPENSES.[XXX] DID SAY SHE COULD ATHORIZE A TOW BUT HAS SINCE STOPPED RESPONDING TO ME. I NEED TO GET MY CAR FIXED AND KIA IS NOT DOING SO IN A TIMELY MANNER. I NEED HELP TO GET KIA TO FIX MY CAR AND DONT KNOW WHO TO CONTACT. EVEN CONTACTING DEALERS THEY TELL ME I HAVE TO GO THROUGH KIA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,194.

Mileage: 112,194

I WAS DRIVING THE CAR AND SUDDENLY AS I WAS COASTING THROUGH AN INTERSECTION THE CAR STALLED I COASTED TO THE SIDE OF THE ROAD AND STOPPED THEN ATTEMPTED TO START IT AND NOTHING HAPPENED WOULDN'T TURN OVER ALL LIGHT ON DASH WERE ON ,IT NEVER STARTED AFTER THAT THE MECHANIC SAID THE ENGINE SEIZED THEN THE STARTER WENT BAD NOW NEED A NEW ENGINE AND STARTER .KIA IS REFUSING TO HONOR THE ENGINE RECALL BECAUSE OF A SALVAGE TITLE. *TR

Mileage: 50,000

ABOUT 3 WEEKS AGO MY 2013 KIA OPTIMA STARTED SMOKING REALLY BAD. CONTACTED KIA THROUGH THERE WEB SITE TO FILE A CLAIM FOR A RECALL ON THE LONG ENGINE BLOCK THAT CAUSES PISTON RINGS TO FAIL. I CONTACTED KIA TWICE THROUGH THERE WEB SITE. WITH NO RESPONSE. I THEN CALLED A DEALER AND THEY TOLD ME I WOULD HAVE TO PAY THE COST FOR TOWING MY VEHICLE TO THEM FOR REPAIR. I THEN CALLED KIA AND THEY ALSO TOLD ME THAT I WOULD HAVE TO PAY THE COST. MY VEHICLE IS NOT OPERATIONAL BECAUSE OF MANUFACTURING MISTAKE. I AM UNDER THE UNDERSTANDING THAT KIA IS TO COVER ALL COST TO FIX ANY RECALLS, BUT THEY ARE TELLING ME I HAVE TO COVER PART OF THE COST. THE CLOSETS KIA DEALER IS 140 MOLES AWAY THEY CLOSED THE ONE THAT I BOUGHT MY KIA FROM. *TR

Mileage: 80,000

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE BEFORE SUDDENLY SMOKE AND FLAMES WERE SCENE COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE OWNER SUSTAINED AN INJURED RIGHT FINGER WHILE ATTEMPTING TO OPEN THE HOOD. NO MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS TOWED AWAY AS IT WAS DESTROYED BY THE FIRE. THE LOCAL DEALER ALM KIA SOUTH (4310 JONESBORO RD. UNION CITY, GA) WAS NOTIFIED OF THE FAILURE AS WELLS THE MANUFACTURER WERE A CASE WAS OPENED. THE CONTACT STATED HE HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM. GASOLINE), HOWEVER, WHEN HE CONTACT THE DEALER HE WAS UNABLE TO SCHEDULE A RECALL REPAIR APPOINTMENT FOR SEVERAL MONTHS. THE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

WHILE DRIVING ON THE TURNPIKE THE CAR COMPLETELY SHUT OFF. PRIOR TO SHUTTING OFF, THE BATTERY, OIL AND TRANSMISSION ICON APPEARED ON THE DASHBOARD. THANKFULLY I WAS ABLE TO MERGE OVER INTO THE SIDE LANE SAFELY BECAUSE THE BREAKS ALONG WITH THE STEERING SUDDENLY BECAME DIFFICULT TO CONTROL. AFTER PLACING THE CAR INTO PARK AND REMOVING THE KEYS FROM THE IGNITION, I ATTEMPTED TO RESTART IT. IT STARTED, SO I CONTINUED HEADING HOME. APPROXIMATELY DRIVING ANOTHER 12 MILES, THE SAME THING HAPPENED AGAIN. THE ONLY DIFFERENCE THIS TIME WAS UPON RESTARTING IT, A WEIRD KNOCKING NOISE CAME FROM UNDERNEATH THE HOOD, SO I SHUT THE CAR OFF. I WAITED ABOUT 5 MINUTES TO RESTART IT AND IT STARTED RIGHT UP, SO I CONTINUED HEADING HOME. TODAY, ONCE AGAIN WHILE DRIVING, THE CAR SHUT OFF. SAME KNOCKING, AND DASHBOARD LIGHTS. AFTER WAITING ABOUT 5 MINUTES, I RESTARTED IT, ONLY TO CONTINUOUSLY HEAR A LOUD KNOCKING NOISE AND A VIBRATION COMING FROM UNDER THE HOOD. WHILE ACCELERATING, IT BARELY MOVED AND THE NOISES BECAME LOUDER ALONG WITH THE VIBRATION.THIS TIME THE CAR WAS INCAPABLE OF BEING DRIVEN. I HAD TO GET IT TOWED DIRECTLY TO A KIA DEALERSHIP. GOOD THING MY CAR WAS STILL COVERED WITH EASY CARE OR ELSE I WOULDN'T HAVE BEEN TO GET IT TOWED. I DON'T EVEN KNOW HOW I AM GOING TO BE ABLE TO AFFORD WHATEVER NEEDS REPAIRED. I DID RECEIVE A RECALL NOTICE AND WILL ATTACH IT BELOW. *TR

Mileage: 85,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HER SPOUSE WAS DRIVING AT APPROXIMATELY 70 MPH, THE COOLANT AND ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, THERE WAS SMOKE COMING FROM THE REAR AND FRONT OF THE VEHICLE. THE SMOKE EXTINGUISHED ONCE THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START AND WAS MAKING AN ABNORMAL KNOCKING NOISE. THE CONTACT STATED THAT SHE ALSO NOTICED OIL LEAKING IN THE REAR OF THE ENGINE COMPARTMENT. THE CONTACT CONTACTED GUNTHER KIA (1900 S STATE RD 7, FORT LAUDERDALE, FL 33317 (954) 800-2125) AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Mileage: 104,000

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT AFTER PARKING VEHICLE AFTER RUNNING AN ERRAND, SHE SAW FLAMES COMING FROM THE PASSENGER SIDE OF THE FRONT HOOD FROM THE ENGINE. THE FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND THERE WAS NO POLICE REPORT FILED. THE CONTACT CALLED HER INSURANCE COMPANY WHO TOWED THE VEHICLE TO A BODY SHOP. THE INSURANCE COMPANY TOTALED THE VEHICLE AFTER CONDUCTING AN EXAMINATION. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE CONTACT RECEIVED A RECALL LETTER THREE WEEKS AFTER THE FIRE NHTSA CAMPAIGN NUMBER : 20V-100000 ( FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

THE OIL LIGHT HAS BEEN ON BUT THE OIL HAS BEEN CHANGED AND THEN THE CAR STARTS STALLING AND KIND OF HESITATING WHEN DRIVING.THEN STARTS HAVING TROUBLE STARTING SO GOT IT DIAGNOSED AND IT READ THAT THE CRANK SENSOR SHAFT WAS THE ISSUE. BROUGHT IT TO CLASSIC KIA AND THEY SAID THE BATTERY WAS BAD AND I NEEDED A NEW STARTER. GOT IT TOWED TO A MECHANIC AND PUT A NEW BATTERY IN,SO IT RUNS BUT THE LIGHT IS STILL ON AND THE CAR WILL START TO SMELL LIKE ITS OVER HEATING BUT ON THE DASH STILL READS BETWEEN HOT AND COLD(RIGHT WHERE IT SHOULD) BUT I PULL OVER AND ITS SMOKING. WHEN I POP THE HOOD ITS SMOKING BUT THE FAN IS STILL GOING SO THE ENGINE ISN'T OVER HEATED. CANT CONTINUE TO DRIVE LIKE THIS WITH TWO SMALL CHILDREN AND THE CAR STALLING AND/OR DYING IN THE MIDDLE OF DRIVING!!!! *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE OIL LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD BEGAN TO SPUTTER BEFORE STALLING. A BURNING ODOR WAS ALSO PRESENT COMING FROM THE ENGINE COMPARTMENT AND HOT AIR WOULD BLOW FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CLASSIC KIA (3875 EASTEX WAY, BELMONT TX) WHO DIAGNOSED THAT THE BATTERY AND STARTER WAS FAULTY AND NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED BY AN INDEPENDENT MECHANIC. THE STARTER WAS NOT REPLACED. ALSO, OIL WAS LEAKING FROM THE RADIATOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

Mileage: 165,000

ON MAY 10, 2020 @7:32 AM I WAS DRIVING HOME FROM WORK AND CAME TO A STOP LIGHT WHEN THE LIGHT TURNED GREEN MY CAR STALLED AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON. I PULLED OVER AND STARTED THE BACK UP AND MADE IT HOME. THE NEXT DAY I DROVE ABOUT 10 MILES AND THE CAR SEEMED FINE BUT AS I GET TO THE STOP LIGHT THE CAR STARTED MAKING A GRINDING SOUND LIKE METAL AND I COULDN'T ACCELERATE SO I PULLED OVER AND THE CAR DIED IN A RESIDENTIAL AREA. THE NEXT MORNING I CALL AAA AND HAD CAR TOWED BACK TO MY HOME. THE NEXT DAY AAA CAME OUT AGAIN AND CHECKED MY BATTERY, STARTER, AND SYSTEM SOMETHING AND THEY WERE ALL WORKING GOOD. I CALLED STEVE SCHMITT KIA ON HALLS FERRY ROAD AND ASKED WAS THERE ANOTHER RECALL ON MY CAR FOR THE ENGINE, THE LADY PAUSED AND THEN SAID "WE DON'T HAVE THE PARTS YET, " SHE THEN SAID HOLD ON AND CAME BACK AND SAID "WE DON'T HAVE ANY RECALLS ON THIS CAR. ON OCTOBER THE 1 , 2019 I TOOK MY CAR TO KIA FOR A RECALL ON MY MOTOR AND LOOKING AT THE RECEIPT THEY REPLACED ELEMENT AIR FILTER, ADJUSTED ALIGNMENT FOUR WHEELS, MOUNT AND BALANCE 2 TIRES, REPLACED CABIN AIR FILTER PLUS A OIL CHANGE WHICH I PAID FOR. MY CAR HAS BEEN SITTING SINCE MAY 13, 2020 . I FREQUENTLY GO OUT AND CHECK IT AND IT STARTS AND I HEAR A KNOCKING SOUND .( ENGINE FAIL) *TR *BF *AS

Mileage: 84,000

I HAD MY CAR A WHOLE YEAR BEEN GETTING OIL CHANGES REGULARLY UNTIL MAY 22, 2020 GOT AN OIL CHANGE AND MY CAR STARTED KNOCKING AND CUT OFF ON THE HIGH WAY AND I NEVER EXPERIENCED THIS PROBLEM BEFORE. *TR

2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE COMPARTMENT FIRE. *LD THE CONSUMER STATED THE VEHICLE'S ENGINE FAILURE OCCURRED AFTER HAVING THE RECALL NUMBER 5C141 REPAIR COMPLETED. *THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JS

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,405.

Mileage: 84,405

ALL ELECTRICS WORK. ENGINE WILL NOT WORK. STARTER IS NEW. ALTERNATOR IS NEW. BATTERY IS NEW. *TR

Mileage: 116,000

I WILL BE DRIVING AND ALL OF THE SUDDEN THE CAR LOSES POWER. I'LL BE GOING 55 IT DROPS INSTANTLY TO 25. THE RPMS STOP WORKING. THIS FIRST HAPPENED ON I81 HIGHWAY MY CAR JUST LOST POWER NOW THIS IS A 3 LINE HIGHWAY. I WAS ALMOST REAR ENDED BY A TRACTOR TRAILER. YOU PUSH THE GAS AND GOES NO FASTER THAN 20/25.THIS HAS BEEN GOING ON FOR SEVERAL YEARS. I'VE REPORTED THIS TIME AND TIME AGAIN. A RECALL CAME OUT AND MY VEHICLE WAS ON IT FOR A NEW ENGINE. WAS TOLD NO BECAUSE MY CHECK ENGINE LATE DIDN'T COME. THIS HAPPEN AT LEAST 5 TIMES ALL REPORTED. NOW KIA REFUSES TO TOW MY CAR TO THE DEALERSHIP. THE MANAGER AT KIA SAID IT'S A CERTIFIED VEHICLE PLUS IT'S A RECALL. NOPE STILL DID NOTHING. IT HAPPENED TO MYSELF , MY HUSBAND AND ALSO WHEN OUR DAUGHTER DROVE IT. IT'S NOT SAFE.. IF MY VEHICLE IS LISTED ON THE RECALL WHY ARE THEY NOT FIXING IT. SHE TYPED IN MY VIN AT OUTTEN KIA AND SHE SAID WOW YOU ARE THE FIRST PERSON THAT HAS AN OPTIMA THAT?S ON RECALL FOR AN ENGINE. I HAVE 13 KIA OPTIMA THAT THEY WILL NOT STAND BY. PLEASE HELP. WHAT CAN I DO? THE LAST TOME IT HAPPENED WAS MARCH OF 2020. IT'S DOCUMENTED AT THE DEALERSHIP EVERY TIME IS WAS DOWN THERE. *TR

Mileage: 40,000

WHILE DRIVING I-10 MY CAR SUDDENLY LOST POWER AFTER A COMPLETE STOP THERE WAS A SMOKE SMELL, I IMMEDIATELY EXITED THE CAR AND NOTICED A SMALL FIRE HAD STARTED UNDERNEATH THE CAR AND I IMMEDIATELY STARTED TO EXTINGUISH THE FIRE THEN I NOTICED A PUDDLE OF OIL AND A PISTON ROD LAYING IN THE POOL OF OIL. HAD TOED TO A KIA DEALERSHIP IN D`IBERVILLE MS. *TR

Mileage: 80,000

TURBO SHUTTING OFF CAUSING VEHICLE TO NOT ACCELERATE

Mileage: 122,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AND LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO HADDAD KIA (5445 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (888) 376-2617) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND 20V100000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

THE ENGINE BLEW UP ON CAR WAS DRIVING NORMALLY WHEN CAR STOPPED AND DIDNT WANT TO POWER ON. ENGINE STARTED MAKING NOISES. WENT TO DEALER TO HAVE ENGINE REPLACED BUT WONT MAKE IT VALID SINCE THEY MENTION ENGINE IS NOT THE ORIGINAL ENGINE AND WAS REPLACED.

ENGINE SEIZED

Mileage: 164,245

IN THE LATE MORNING OF MONDAY, APRIL 6TH 2020, MY HUSBAND WAS DRIVING OUR 2013 KIA OPTIMA SXL HOME FROM THE STORE WHEN THE CAR BEGAN FILLING WITH SMOKE. LUCKILY, HE WAS ABLE TO PULL THE CAR OVER AND JUMP OUT BEFORE FLAMES BEGAN TO ENGULF THE FRONT OF THE CAR. HE CALLED 911 AND THE FIRE COMPANY WAS DISPATCHED. THEIR RESPONSE TIME WAS SHORT, BUT IT TOOK UNDER A MINUTE FOR THE CAR TO GO UP IN FLAMES (SEE PICTURES ATTACHED). THERE WAS ZERO WARNING THAT THIS HORRIFIC EVENT WAS ABOUT TO OCCUR. NO ENGINE LIGHT, NO FUNNY NOISES, NO PROBLEMS WHATSOEVER. IN FACT, I HAD JUST BROUGHT THE CAR INTO OUR LOCAL DEALERSHIP FOR ROUTINE SERVICE LESS THAN A MONTH BEFORE ON MARCH 9. THEY GAVE ME NO INDICATION THAT THERE WAS ANYTHING WRONG WITH THE CAR THAT WOULD CAUSE IT TO CATCH ON FIRE. WE FILED A CLAIM WITH OUR INSURANCE COMPANY, WHO CONFIRMED THE CAR WAS TOTALED AND LISTED A RECENT, BUT AS YET UNANNOUNCED, RECALL ON MY EXACT YEAR, MAKE AND MODEL OF THE CAR. AFTER SOME RESEARCH, I FOUND THAT ACCORDING TO A FEBRUARY 27, 2020 ARTICLE IN US NEWS AND WORLD REPORT, KIA WOULD SHORTLY BE RECALLING NEARLY 142,000 2013 AND 2014 KIA OPTIMA'S. FURTHERMORE, 'KIA SAYS A FUEL HOSE CAN DETERIORATE AND CRACK DUE TO ENGINE HEAT. THE HOSES CAN LEAK AND CAUSE FIRES. A FIX IS STILL BEING DEVELOPED. THE RECALL IS EXPECTED TO START APRIL 16.' ALTHOUGH AT THE TIME OF THE ARTICLE NO FIRES HAD YET BEEN REPORTED, GIVEN THE SUDDEN NATURE OF OUR CAR FIRE, IT IS OBVIOUS TO US WHAT HAS HAPPENED.

Mileage: 98,000

ENGINE STARTED MAKING A KNOCKING NOISE - *TR

Mileage: 112,000

I WAS ON MY WAY HOME FROM WORK WHEN I HEARD A FAINT KNOCKING SOUND COMING FROM THE ENGINE. LESS THAN TEN MINUTES LATER, WHILE GOING 60 MPH ON THE FREEWAY, I LOST ALL POWER TO THE WHEELS AND HAD TO PULL OVER TO THE SHOULDER. THE ENGINE KNOCK WAS MUCH LOUDER NOW AND THE CAR WOULDN'T BUDGE. I'M GUESSING THIS IS SIMILAR TO THE ISSUES WHICH CAUSED RECALL SC147, BUT TO MY KNOWLEDGE THE HYBRID EX DOESN'T HAVE A GDI ENGINE. WITH ONLY 113K MILES, I'M HOPING KIA WILL COVER IT.

Mileage: 113,000

ENGINE IS UNDER RECALL DUE TO LAWSUIT AND THEY ARE STILL REFUSING TO REPLACE IT

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THE VEHICLE WAS TOWED TO AUTO ZONE TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 132,054.

Mileage: 132,054

KIA OPTIMA ON 2.4L ENGINE IS THE SAME HYUNDAI HAVE ISSUES, THOSE CARS ARE ALL THE SAME, THE HYBRID BATTERY HAVE BOTH NAMES, MY ENGINE IS KNOCKING AND MY CAR HAS NO RECALLS ON ENGINE, BUT MY FRIEND HAVE A HYUNDAI THAT HE HAVE FULL REPLACEMENT, I REPLACE THE HYBRID BIG BATTERY TO KEEP MY CAR AND AFTER COUPLE WEEKS, MY ENGINE KNOCKING, THE CAR IS SUPER CLEAN AND USED ENGINE COST ALMOST 3K INSTALLED

Mileage: 160,050

CAR WAS PURCHASED08/2018 AND ON 3/06/2020 THE CHECK ENGINE LIGHT CAME ON DUE TO LOW OIL PRESSURE. THE CAR HAD A ROUTINE OIL CHANGE IN 1/31/20. AFTER HAVING THE CAR CHECKED LOCALLY IT WAS DETERMINED THE OIL WAS LOW DUE TO THE CAMSHAFT NEEDED TO BE REPLACED. UPON FURTHER INSPECTION(DOUGS AUTO 28387) THE TECHNICIAN OBSERVED METAL SHAVING WHICH CONTAMINATED THE REMAINING OIL INSIDE THE VEHICLE. THE ENGINE MAKES A LOUD KNOCKING NOISE AND THE VEHICLE IS PRACTICALLY NO LONGER DRIVEABLE DUE YO FEAR OF THE ENGINE SEIZING COMPLETELY WHICH CAN RESULT IN INJURY, CRASH, OR DEATH. KIA IS AWARE OF THE RECALL HOWEVER STATES MY VEHICLE ISNT IMPACTED HOWEVER EVERYTHING WE HAVE EXPERIENCED IS OUTLINED IN THE RECALL STATEMENT. KIA HAS DECLINED TO HELP FURTHER ACCORDING TO PREVIOUS COMPLAINTS FILED WITH THE SAME ISSUES.

Mileage: 90,000

I WAS ON THE EXPRESSWAY AND WENT TO MOVE TO THE SECOND LANE IT WAS FINE EXCEPT I MY CAR BEGAN TO STALL AND SLOW DOWN MAKING THIS GRINDING NOISE WHEN I TRIED TO GAIN SPEED... ALL THE LIGHTS CAME ON AND I COULDN'T GO FASTER THAN 30 MILES PER HOUR. ALL WHILE INCOMING TRAFFIC WAS COMING AT ME GOING ABOUT 60 MILES PER HOUR I HAD TO GAIN COMPOSURE. PUT ON MY HAZARDS AND PULL OVER... IT WOULDN'T LET ME GO ABOVE 20 WHEN I PULLED OVER.... I WAS FREAKING SCARED ONCE I PULLED OVER I WAS SHAKING AND CRYING HAD TO GAIN COMPOSURE... I BELIEVE I CAUGHT THIS ON MY DASH CAM. I [XXX] HATE THIS KIA... IT BY GRACE MY KIDS WEREN'T IN THE CAR WITH ME AND THAT THE VAN BEHIND ME SWITCHED LANES AT THE LAST SECOND.... I HAVE TAKEN MY KIA 2 TIMES TO THE KIA REPAIR DEALERSHIP, THE FIRST ONE WAS FREE THE SECOND TIME I HAD TO PAY 145 JUST TO BE SEEN. MIND YOU I WENT TO THE KIA REPAIR DEALERSHIP IN BERWYN AND THEY SAY IT'S FINE.... IT'S NOT FINE THAT MY CAR COULDN'T GO ABOVE 30 MILES ON THE EXPRESS WAY, IT'S NOT FINE THAT I WAS ALMOST IN A COLLISION IT'S NOT FINE. KIA WILL NOT REPAIR THESE CARS UNTIL SOMEONE DIES.... I CAN'T TAKE THIS CHANCE WITH MY CHILDREN. I WILL BORROW MY MOM'S TOYOTA UNTIL THIS PROBLEM IS RECTIFIED. I AM A SINGLE MOM MY KIDS ONLY SOURCE OF INCOME AND SUPPORT I DON'T HAVE TIME TO BE OFF FROM AN INJURY THAT MAY OCCUR OR LACK OF RELIABLE TRANSPORTATION. I WILL HAVE TO SEE IF MY DASH CAM CAUGHT THE INCIDENT BEFORE MY CAR SHUT OFF... I WILL SEND IT LATER IF IT DID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 86,337

I WAS HEADED TO WORK AND FOUND MY SELF FRUSTRATED BECAUSE IT TOOK SO MANY TIMES TO TRY TO TURN ON THE CAR. SO, I HAD TO FIND SOMEONE TO GIVE ME A BOOST TO GET THE CAR STARTED BECAUSE I DIDN'T HAVE ANY LUCK STARTING THE CAR. I BROUGHT MY BATTERY TO GET CHECK, PERFECTLY FINE. I BROUGHT THE CAR TO KIA AND THEY SAID PERFECTLY FINE. I'M STILL HAVING THIS PROBLEM WHERE MY CAR STARTS WHEN EVER THE CAR WANTS. I DON'T WANT TO DRIVE ON THE HIGHWAY AND IT SHUTS OFF WHEN IT WANTS, IT'S GOING TO CAUSE AND ACCIDENT. I NEED A SOLUTION

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE STARTED TO DECELERATE THEN STALLED WITH THE SERVICE ENGINE, EPS AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROADWAY BY A BYSTANDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

Mileage: 156,000

HEARD ABOUT RECALL ON NEWS FOR 2013 KIA OPTIMA ON SATURDAY, 2.29.2020. FOR ENGINE FIRES. DEALERSHIPS WERE ALREADY CLOSED. CALLED RICK CASE KIA FIRST THING THIS MORNING, 3.1.2020. LARRY IN THE SERVICE DEPARTMENT WAS VERY RUDE AND SAID HE WASN'T SURE WHAT I WAS TALKING ABOUT, THEY DO NOT KNOW OF ANY RECALLS. VERY DISMISSIVE. I'M NOT QUITE SURE HOW KIA KEEPS GETTING AWAY WITH THESE TYPES OF THINGS. YOU WANT ME TO KEEP MY FAMILY IN A DEATH TRAP? GTFOH. THIS IS THE 4TH OR 5TH MAJOR RECALL ON MY CAR. ONE OF THE OTHER MAJOR RECALLS WAS FOR METAL SHAVINGS IN THE OIL. AFTER BULLDOG KIA, THEY WERE GREAT, REPLACED THE ENTIRE ENGINE, MY CAR STARTED EATING OIL LIKE CRAZY. I SWITCHED TO HIGH MILEAGE, FULL SYNTHETIC, 5W30 INSTEAD OF 5W20, OIL THINKING IT WOULD HELP SINCE IT HAS SO MANY MILES ON IT. IT DIDN'T. YOU'RE SUPPOSED TO GET 5K MILES WITH FULL SYNTHETIC BEFORE ANOTHER OIL CHANGE, MY CAR IS COMPLETELY OUT OF OIL WITHIN 2K MILES. SO I'M ADDING OIL MYSELF BETWEEN OIL CHANGES. WHEN CONTACTING RICK CASE KIA, I WAS TOLD "JUST LET IT BLOW UP BECAUSE WE DO NOT COVER OIL CONSUMPTION". TO ME, THIS IS ABSOLUTELY ABSURD. I'VE SPENT MONEY ON THIS CAR. THIS IS MY FAMILY'S CAR, THIS IS HOW I GET TO AND FROM WORK TO BE ABLE TO PAY FOR THIS [XXX] CAR....AND I GET TOLD TO LET IT BLOW UP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ENGINE FAILURE DIE TO RECALLED MOTOR ISSUES BUT NO RECALL ON HYBRID. KIA REFUSING TO REPLACE MOTOR

Mileage: 130,000

MY 2013 KIA OPTIMA HYBRID BEGAN SUDDENLY HAVING A KNOCKING NOISE IN THE MOTOR. HAD IT TOWED TO KIA AND WAS TOLD IT HAD THE EXACT SAME ISSUE THAT THE 2013 OPTIMA WERE HAVING THAT WERE COVERED BY A RECALL EXCEPT MINE WAS A HYBRID AND THE RECALL HAD NOT INCLUDED HYBRIDS

Mileage: 135,000

THE CAR ENGINE STARTED KNOCKING AND THEN COMPLETELY FAILED AT 114,000 MILES. I WAS GOING 35 MPH AND MY OIL HAS BEEN CHANGED REGULARLY.

Mileage: 114,000

ONE WEEK AFTER AN OIL CHANGE, I WAS (30 MILES AWAY FROM HOME) DRIVING ON A HIGHWAY AT A SPEED OF APPROXIMATELY 55MPH. I FELT A VIBRATION BEGIN. I TURNED OFF THE HEATER AND TURNED OFF THE STEREO. IMMEDIATELY I HEARD A HORRIFIC METALLIC BANGING NOISE COMING FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS OR CEL ILLUMINATED. THE ENGINE STALLED AS I WAS TRAVELING DOWN THE HIGHWAY AND I HAD TO TRY TO PULL IT SAFELY TO THE EDGE OF THE ROAD. I WAS ABOUT 20 FEET AWAY FROM THE ENTRANCE TO A BUSINESS, SO I TRIED TO START THE CAR TO GET IT SAFELY OFF THE ROADWAY. IT TRIED TO START, BUT MADE AN EXTREMELY LOUD "KA-THUNK" SOUND AND THEN STARTED SMOKING FROM UNDER THE HOOD. I TURNED OFF THE FLASHERS, CALLED FOR A TOW TRUCK AND A RIDE HOME. I HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC NEAR MY HOME AND CALLED FOR A RIDE FOR MYSELF. ONCE I ARRIVED HOME, I CALLED KIA CONSUMER AFFAIRS AND REPORTED THE INCIDENT. THEY PROVIDED A CASE NUMBER AND STATED THAT I WOULD NOW NEED MY CAR TO BE TOWED TO A KIA DEALER FOR DIAGNOSIS. THE KIA DEALER DOES NOT CURRENTLY HAVE A LOANER VEHICLES, SO I AM WAITING UNTIL MONDAY TO HAVE MY CAR TOWED IN HOPES I CAN ACQUIRE A VEHICLE AT THAT TIME UNTIL THEY ARE ABLE TO DETERMINE IF KIA IS GOING TO REPLACE THE ENGINE. IN THE INTERIM, MY INDEPENDENT MECHANIC DID A QUICK INSPECTION AND STATED THERE ARE METAL SHAVINGS IN MY OIL AND IT APPEARS AS THOUGH MY ENGINE "BLEW A ROD." MY VIN DOESN'T MEET THE RECALL CRITERIA, BUT RATHER THE PI1803 BULLETIN. 2013 KIA OPTIMA SXL; I'M THE SECOND OWNER. IT'S BEEN BABIED, APPROPRIATE OIL CHANGES, 93K MILES.

Mileage: 93,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVIUNG APPROXIMATELY 25 MPH, THE VEHICLE STOPPED AND BLACK SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND FIRE DEPARTMEN EXTINGUISHED THE FIRE, THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A CODE NUMBER: P1326. THE CONTACT CALLED THE NATIONWIDE KIA DEALER, LOCATED AT 1600 YORK RD, LUTHERVILLE TIMONIUM, MD 21093, AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

CAR WAS LOSING POWER DRIVING FROM THE DEALERSHIP WHICH INDICATED TO BRING CAR BACK IN THE NEXT DAY DUE TO ENGINE KNOCKING NOSE. ON THE DRIVE BACK HOME I WAS AT A STATIONARY STOP LIGHT AND ALL THE ENGINE LIGHTS CAME ON THE CONSOLE AND THE CAR DIED. IMMEDIATELY WHITE SMOKE CAME FROM UNDER THE HOOD ON ALL SIDES OF THE CAR AND INSIDE THE CAR WITH A CHEMICAL BURNING SMELL. SMOKE CONTINUED FROM UNDER THE HOOD FOR A FEW MINUTES. JUMPTED OUT OF THE CAR AS THE ENGINE WOULD NO LONGER START AS IT HAS SEIZED. CALLED A TOW TRUCK, HAD THE CAR TOWED AND NOW IT WILL NOT START AS THE ENGINE IS LOCKED. DEALERSHIP WILL CHARGE $1500 TO DIAGNOSE WHAT IS WRONG WITH THE ENGINE BUT WITH ALL THESE COMPLAINTS ON THIS VERY ISSUE THE POINT REMAINS THE KIA ENGINES SIEZE FOR NO APPARENT REASON AND NO RESOLUTION FROM THE KIA DEVELOPMERS/AUTO MAKERS. PLEASE RECALL THESE ENGINES SO THE CUSTOMERS CAN GET THEIR CARS FIXED AND FULLFILL CUSTOMER SERVICE SATISFACTION.

Mileage: 4

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE HOOD. THE VEHICLE LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT AND LOW OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS ADVISED TO HAVE THE VEHICLE TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V22400 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

CAR TURNED OFF ON FREEWAY I 20 AND SAN AGUSTIN 11 PM 01/25/20 DALLAS TX

WAS DRIVING MY DAUGHTER TO SCHOOL FOR THEATER PRACTICE ON A SUNDAY AND WITHIN LESS THAN 1 MINUTE OF PULLING OUT OF OUR DRIVE ALL THE LIGHTS CAME ON IN MY CAR AND IT WAS TOTALLY SEIZED, IT DIED . WE WERE IN THE MIDDLE OF TRAFFIC. ONE OF THE BUSIEST ROADS IN NASHVILLE ..AND WE HAD NO CONTROL OF THE CAR. WE WERE TERRIFIED WE WERE GOING TO GET INTO AN ACCIDENT. WE MADE A TURN AT THE LIGHT.. COASTING AND TRIED TO RESTART THE CAR IN THE MIDDLE OF ANOTHER BUSY ROAD .. WHERE WE BLOCKED A FAST FOOD DRIVE. THAT'S AS FAR AS IT WOULD GO. I TRIED TO START THE CAR BUT COULDN'T TELL IF IT WAS ON OR OFF. PUSH BUTTON IGNITION WAS NOT WORKING .. THEN SMOKED STARTED ROLLING OUT. WE JUMPED OUT AND CALLED 911 AS IT'S MY ONLY TRANSPORTATION AND BEING A SINGLE PARENT CAN'T AFFORD FOR IT TO BURN UP. IT SMELLED LIKE BURNED PLASTIC OR WIRES. THE FIRE DEPARTMENT CAME BUT THE FIRE WAS OUT. THEY COULD SMELL WHERE IT HAD BURNED AND THEY HELPED ME PUSH IT INTO A NEARBY PARKING LOT TO GET US OUT OF TURNING TRAFFIC. I HAD NO POWER STEERING AND ALL THE POWER WORKED BUT THE ENGINE WAS SEIZED.. OUT OF NO WHERE. HERE WE WERE STRANDED AND CRYING. SHE WAS CALLING SCHOOL AS TO NOT GET IN TROUBLE AND I WAS CALLING MY PARENTS FOR A RIDE.

Mileage: 144,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHTS ILLUMINATED. AS THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO CALL FOR ASSISTANCE, SMOKE AND A FIRE STARTED UNDER THE HOOD. THE FIRE HAD ENGULFED THE VEHICLE AND A MAJORITY OF THE VEHICLE WAS DESTROYED BY THE TIME POLICE AND FIRE ARRIVED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE VEHICLE REMAINED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS INFORMED THAT AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) BUT WAS NOT REPAIRED. THE CONTACT ALSO LINKED THE NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE CAUSE FOR THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 81,549.

Mileage: 81,549

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC VISITED RESIDENCE AND AFTER INSPECTING THE VEHICLE, INFORMED HIM THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

I WAS DRIVING THEN ALL OF A SUDDEN MY CAR CUT OFF, I CANT GET IT TO CRANK. TWO DIFFERENT PEOPLE THINK THE ENGINE HAS LOCKED UP FOR NO REASON

Mileage: 1

WHILE I WAS DRIVING THE CAR STOP RUNNING WHILE IN MOTION ON A CITY STREET.

Mileage: 130,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS SPOUSE WAS TRAVELING AT APPROXIMATE 35 MPH, THE VEHICLE MADE A LOUD NOISE AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT HAS REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND REPAIRS. ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS. *DT KIA WOULD REIMBURSE THE CONSUMER FOR A RENTAL CAR AND THE TOW BILL.*JB

Mileage: 168,000

THE STARTER MELTED CAUSING THE ENGINE TO LOCK UP

WHILE DRIVING THERE WAS A SUDDEN KNOCKING IN THE ENGINE AND THEN THE ENGINE SEIZED LOSING PRESSURE THE MIDDLE OF THE ROAD HAD TO PUSH IT OFF TO SIDE WOULD NOT START BACK UP THIS HAPPENED 300 MILES AFTER LAST OIL CHANGE CAR DISABLED DUE TO ENGINE FAILURE.

Mileage: 76,000

ON 1/11/2020 MY 16 YEAR OLD SON WAS DRIVING THE 2013 KIA OPTIMA WHEN THE VEHICLE LOST ENGINE POWER. HE WAS ABLE TO GET THE VEHICLE OFF THE ROADWAY AT WHICH TIME THE VEHICLE STALLED AND BURST INTO FLAMES. THE VEHICLE HAS HAD NO PRIOR MECHANICAL ISSUES. THERE HAVE BEEN NO WARNING LIGHTS.

Mileage: 75,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, WITHOUT WARNING THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE ENGINE WAS REPLACED . THE CONTACT STATED THAT TWO YEARS LATER THE ENGINE CEASED AND WAS REPLACED BY THE SAME THE UNKNOWN DEALER. THE CONTACT STATED THAT WITHIN 24 HOURS OF THE SECOND ENGINE REPLACEMENT, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE UNKNOWN DEALER FOR A THIRD TIME TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT OF A MISFIRE ON CYLINDER NUMBER 1. THE CONTACT STATED THAT THE IGNITION COIL IN CYLINDER 1 WAS REPLACED, THE DIAGNOSTIC TROUBLE CODE WAS RESET AND THE VEHICLE WAS TEST DRIVEN. THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING ON THE HIGHWAY WHEN I STARTED HEARING A KNOCKING SOUND COMING FROM THE ENGINE. IT GOT REALLY LOUD, LOST POWER AND LOW VOLTAGE WARNING POPPED UP. PULLED OVER AND THE KNOCKING GOT LOUDER. WHILE SHIFTING LANES WITH NO POWER I ALMOST GOT IN SEVERAL ACCIDENTS. GOT TO THE SHOULDER AND KNOCKING GOT WORSE. AS I WAS ON THE SHOULDER WITH HAZARDS ON THE WHOLE CAR DIED OUT INCLUDING HAZARDS. WAS OUT UNTIL 1130PM WITH NO HAZARDS WAITING FOR A TOW. GOT IT TO KOA THE NEXT DAY AND THEY SAID ENGINE WAS SEIZED, THEY WANT ME TO PAY $1300 JUST TO TAKE THE ENGINE APART TO SEE WHAT PART IS DAMAGED. ON TOP OF THAT THEY SAID IT WOULD BE $7000-9000 FOR NEW ENGINE. THEY NEED TO RECALL THESE HYBRID ENGINES.

Mileage: 76,000

TOLD I NEED A NEW ENGINE BUT IT WOULD NOT BE COVERED. I CALLED KIA AND THEY SAID TO GET A SECOND OPINION. MY ENGINE IS GETTING WORSE IN THE MEANTIME AND IT CONCERNS ME TO DRIVE IT. FROM A QUART AFTER 800 MILES TO 2.5 QUARTS AFTER 950 MILES IN ONLY A COUPLE OF MONTHS. WAS TOLD PIL CONSUMPTION IS NOT PART OF THE CURRENT RECALL, THOUGH MANY MECHANICS HAVE TOLD ME OTHERWISE. I HAVE LESS THAN 100K MILES ON IT MY CAR SHOULD NOT BE DOING THIS!

ON 12/11/2019 , I WAS DRIVING MY 2013 KIA OPTIMA SX TURBO WHEN SUDDENLY IT STARTED TO SPUTTER, AS I WAS ATTEMPTING TO PULL OVER THE ENGINE COMPLETELY SHUT OFF/ SEIZED IN THE MIDDLE OF THE ROAD.. I WAS FORCED TO PUT THE CAR IN NEUTRAL AND PUSH IT ONTO THE NEAREST SIDEWALK RAMP ONTO A STORAGE PARKING LOT.. AFTER THAT THE ENGINE WOULDNT TURN.. THE BATTERY WASNT DEAD BECAUSE THE RADIO, LIGHTS , DASHBOARD WOULD ALL TURN ON , BUT THE ENGINE WOULD NOT TURN OVER, IT WOULD NOT EVEN MAKE A SOUND AS IF IT WERE TRYING .. I TOWED IT TO THE NEAREST MECHANIC TO SEE WHAT WAS GOING ON AND THEY SAID THE ENGINE FROZE/ SEIZED AND THEY FOUND METALLIC PARTICLES IN THE OIL... I DID SOME RESEARCH AND IT LOOKS LIKE SOME KIA OPTIMA ENGINES HAVE A CERTAIN RECALL FOR PREMATURE BEARING WEAR AND TEAR INSIDE OF THEM THAT CAUSES THE ENGINE TO SEIZE, THIS SOUNDS EXACTLY LIKE WHAT HAPPENED TO MY KIA ... THE MECHANIC ALSO ADVISED ME THAT THERE WAS A SHORTAGE THAT CAUSED MY COMPUTER TO BURN OUT... NOT SURE IF RELATED BUT THE ISSUE WITH MY ENGINE DEFINITELY SOUNDS LIKE A COMMON RECALL ISSUE WITH 2011-2014 KIA OPTIMAS ... I LOOKED UP MY VIN # NOTHING POPS UP BUT WHEN I SEARCH FOR GENERAL INFO ON KIA RECALLS , ENGINE SEIZING IS ONE OF THEM.. PLEASE ADVISE ON WHAT TO DO..

Mileage: 109,000

OIL CONSUMPTION ISSUES: I GOT AN OIL CHANGE ON 11/27/19 I EXPLAINED THAT I HAD TO PUT OIL IN IT SEVERAL TIMES IN BETWEEN OIL CHANGES. THE PERSON AT KIA TOLD ME TO COME BACK IN 1000 FOR THEM TO CHECK IT (NOT TO ADD OIL) I CHECKED IT THE MORNING 12/8/19 AT 900 MILES - IT WAS UNDER THE LOW MARK AND I WAS 2 HOUR AWAY FROM HOME. I TOOK IT BACK TO KIA ON MONDAY EVENING 12/9/19 ALMOST 1200 MILES FROM THE LAST OIL CHANGE.). PERSON AT KIA STAID I WAS DOWN 2 LITERS (VERY LITTLE OIL ON THE END OF THE DIP STICK . THE OIL LIGHT DID NOT COME ON, BUT IT DID FLICKER A FEW LIGHT ON MY 2 HOUR DRIVE HOME ) ' KIA ADVISED I'M OVER MY 100,000 MILES AND THAT'S NOT PART OF THE ENGINE RECALL. I WENT HOME, CHECKED THE INTERNET AND THERE TENS OF THOUSANDS OF BLOG ABOUT OIL CONSUMPTION. 1 DAY AGO THERE WAS A NEW STORY, WHERE KIA DENIED A PERSON CLAIM AFTER THE ENGINE SEIZED. AN INSPECTION FOUND A HOLE IN THE ENGINE BLOCK. THE MECHANIC WROTE IN A REPORT THAT IT WAS MOST LIKELY CAUSED BY A LACK OF LUBRICATION; THEREFORE KIA DID NOT PAY. KIA IS AWARE OF THE OIL CONSUMPTION ISSUES. MY LOCAL DEALERSHIP RECEIVED HUNDRED'S OF COMPLAINTS BUT I WAS TOLD THERE IS NO RECALL FOR THAT ISSUE. IF YOU GET IT CHECKED IT'LL READ FOR A DIFFERENT ISSUE OTHER THAT THE CURRENT ENGINE RECALL; IT WILL MISS UP YOUR CHANCES OF GETTING A NEW ENGINE WHEN IT SEIZES UP.) I DON'T FEEL LIKE I'M SAFE IN THIS VEHICLE AND KIA'S STILL PLAYING RUSSIAN ROULETTE WITH OUR LIVES.

Mileage: 140,000

I WAS LEAVING WORK AND MY CAR WOULDN'T CRANK, I THOUGHT IT WAS MY STARTER SO I REPLACED THE STARTER ONLY TO HEAR LOUD KNOCKING NOISE COMING FROM THE ENGINE. I WAS CONCERNED WITH THE WORK FROM FIRESTONE SO I TOOK MY CAR. WHILE DRIVING THE CAR ON A BUSY INTERSECTION MY CAR, A 2013 KIA OPTIMA JUST SHUT OFF COMPLETELY AFTER THE STARTER WAS REPLACED. I INITIALLY THOUGHT IT HAPPENED DURING THE REPLACEMENT OF THE STARTER BUT AN ADJUSTER CAME OUT AND RULED THE STARTER WAS BRAND NEW AND HAD NOTHING TO DO WITH THE ENGINE. AS I CONTINUE TO READ ONLINE REVIEWS I SEE IT CAN BE A PROBLEM WITH THE ENGINES ON KIA. I HAVE A LOUD KNOCKING NOISE COMING FROM THE ENGINE WITH METAL FLAKES IN THE OIL.

Mileage: 118,518

MY BATTERY INDICATOR LIGHT CAME ON WHILE DRIVING ON HUDSON BRIDGE RD. AT THE TRAFFIC LIGHT THE CAR WOULD NOT TAKE OFF AFTER THE LIGHT CHANGE. I TRIED TO TURN THE CAR OFF TO RESTART, BUT IT WOULD NOT TURN OFF OR MOVE. THERE WAS SMOKE COMING FROM UNDER THE HOOD. SOMEONE HELPED ME PUSH OUT THE STREET AND THE NEXT THINK WE NOTICE ARE FLAMES COMING FROM UNDER THE HOOD. THE CAR WAS ON FIRE AND A WORKER AT A NEARBY SHOP USED AN ENTIRE FIRE EXTINGUISHER BUT THE FLAMES CONTINUED UNTIL THE FIRE DEPARTMENT ARRIVED TO PUT OUT. THE FIRE BURNED THE FRONT OF THE CAR AND TIRES.

Mileage: 180,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AT EVERGREEN KIA (LOCATED AT 9205 S WESTERN AVE, CHICAGO, IL 60643, (800) 211-3116). THE DEALER REPLACED THE ENGINE IN JANUARY OF 2019. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT ATTEMPTED TO START THE IGNITION, BUT WAS UNSUCCESSFUL AS SMOKE APPEARED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND SAW FLAMES. THE CONTACT'S HUSBAND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE AND POLICE DEPARTMENTS WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE VEHICLE WAS TOWED TO BERWYN KIA (LOCATED AT 7050 OGDEN AVE, BERWYN, IL 60402, (708) 797-0300) WHERE IT WAS DIAGNOSED WITH NEEDING THE STARTER AND STARTER SYSTEM REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

DRIVING THE CAR DOWN THE HIGHWAY AT 60MPH ENGINE LIGHT CAME ON AND MOTOR STARTING VIOLENTLY SHAKING AND IMMEDIATE LOSS OF POWER

Mileage: 103,000

DRIVING AND CHECK ENGINE LIGHT CAME ON THEN CAR JUST STOPPED RUNNING AND WOULD NOT START, ON A STATE ROAD

Mileage: 125,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE SEIZED AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS ILLUMINATED, BUT THE IGNITION WOULD NOT START. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,404.

Mileage: 96,404

I WAS DRIVING ON THE HIGHWAY AROUND 70 MPH, PRESSED THE GAS PEDAL AND THEN THE ENGINE ACCELERATED AND THEN DECELERATED BACK TO ACCELERATING. BY THAT TIME, THE CAR LIGHTS ON THE DASHBOARD TURN ON AND THE GAS PEDAL WOULD NOT ACCELERATE THE CAR ANYMORE. THE CAR SLOWLY STARTED DECELERATING ON THE HIGHWAY, WHERE I MANAGED TO GET OFF OF THE HIGHWAY INTO A DIP ON A BIG STREET. HAD IT TOWED BECAUSE THE CAR'S ENGINE WOULD NOT START ANYMORE, BUT THE LIGHTS AND RADIO INSIDE WOULD TURN ON. I SAW OTHER PEOPLE ONLINE TALKING ABOUT THE SAME PROBLEM AND HOW THERE IS A RECALL ON CERTAIN VEHICLES, BUT WHEN I SEARCHED UP MY CAR'S VIN NUMBER, IT DOESN'T APPEAR TO BE ON THE RECALL LIST.

Mileage: 153,000

ENGINE STARTED MAKING NOISES AND DECREASED ACCELERATION THEN SOUNDED HORRIBLE AND SHUT DOWN. I'D REALLY LIKE TO GET THE CAR FIXED. I DON'T HAVE 3000 DOLLARS TO BUY A ENGINE I STILL OWE 16,000 ON THE CAR. YES THEY GOT ME.

Mileage: 80,000

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

Mileage: 80,000

I WAS DRIVING AWAY FROM MY HOUSE GOING TO MY MOMS HOUSE SHE LIVES APPROXIMATELY 30 MINUTES FROM ME 15 MINUTES INTO THE DRIVE I STOP THE TRAFFIC LIGHT TRUNT RED THE CAR BEGAN TO START ACTING LIKE IT WAS ABOUT TO CUT OFF SO I PULLED OVER TO THE NEAREST STORE TO CALL FOR HELP BECAUSE I JUST KNEW I WASNT GO MAKE IT TO MY MOMS LOW AND BEHOLD WHEN I WENT TO CRANK IT BACK UP TO ATTEMPT TY O GO TO MY MOMS BEFORE HELP CAME IT WON'T STAY CRANK SO I WAITED IN MY CAR UNTIL MY MOM AND THE TOW TRUCK ARRIVED NOW THE CAR IS JUST SITTING IN MY YARD UNTIL I FIND OUT WHAT'S REALLY WRONG WITH IT

Mileage: 82,268

2013 KIA OPTIMA SPORT WITH APPROXIMATELY 47,000 MILES LOSS OF TURBO. PULLED OUT OF MY GARAGE AND MY CAR SEEMED SLUGGISH. I NOTICED THE ENGINE LIGHT WAS ON. AS I ACCELERATED MY TURBO DID NOT SEEM TO KICK IN AND MY CAR WOULD REV UP AND NOT ACCELERATE VERY WELL. CALLED KIA THEY SAID I HAVE 5 YEAR OR 50,000 MILE WARRANTY. I TOLD THEM I ALSO HAVE 10 YEAR 100 MILE POWERTRAIN WARRANTY. JUST RAN A RECALL CHECK AND NHTSA STATES RECALL ON LONG BLOCK ENGINE AND TURBO RECALL ON MY SPORT MODEL.

Mileage: 47,000

I WAS DRIVING TO WORK-FREEWAY 65 WHEN CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. THE CAR DROPPED POWER AND I COULD HAVE HAD SERIOUS INJURIES TO MYSELF AND OTHERS. I CONTACTED KIA AND THEY HAD IT TOWED TO DEALER-DEALER AND KIA 800# GIVE YOU THE RUN AROUND-THEY SAID THERE ENGINEERS TOLD THEM WE NEED TO DO OIL COMSUMPTION TEST AND TOLD ME TO PICK UP THIS DANGEROUS CAR AND DRIVE IT. I HAVE MADE NUMEROUS CALLS TO KIA AND THEY NEVER CALL BACK- I EVEN ASKED THE SERVICE MANAGER IF HE HAS DRIVEN MY CAR AND HE SAID NO. THIS IS NOT TAKING CARE OF YOUR CONSUMERS/CUSTOMERS TO EVEN ASK ME TO PLACE MY LIFE IN DANGER TO KEEP DRIVING THIS CAR-THEY ARE WELL AWARE OF FIRES AND THE SERIOUSNESS OF DRIVING THIS CAR AND PUTTING OTHERS IN DANGER-MY CAR HAS SAT AT KIA -INDEPENDENCE, MO FOR 2 1/2 WEEKS AND I ALSO RECEIVED NO RECALL NOTICE EVER. MY CAR HAD 5 RECALLS AT THE TIME IT WAS TOWED THE MOST SERIOUS RECALL IS SC147 NHTSA 17V224 MY CAR HAD 65,000 MILES . THERE IS NO WAY I WILL DRIVE THAT CAR UNTIL KIA RESOLVES THE ISSUES, I ALSO HAD LARGE AMOUNT OF WHITE SMOKE- COMING FROM TAIL PIPE-DEALER SAID CAR BURNING OIL DON,T KNOW WHERE,WELL THAT ISN.T SO TRUE. DEALER AID MOTOR NEEDS REPLACED BUT IT IS OUT OF THERE HANDS BECAUSE ENGINEERS SAID OIL TEST NEEDS DONE.DRIVE IT COME IN EVERY WEEK SO THEY CAN SEE HOW MUCH OIL IT BURNS-I AM GLAD THEY THINK OUR TIME ISN.T IMPORTANT OR OUR SAFETY-THIS IS THERE MISTAKES AND THEY NEED TO RESOLVE IT.

Mileage: 65,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH AND THE CHECK ENGINE OIL INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND FILLED THE VEHICLE WITH OIL, DESPITE THE FACT THAT THE VEHICLE RECENTLY HAD AN OIL CHANGE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD AND IGNITION COIL WERE DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

THE CAR STARTED TO MAKE A TICKING SOUND, WHILE IN MOTION ON A CITY STREET, QUICKLY TOOK THE CAR TO A SHOP & WAS TOLD THAT THE PART THAT HAD TO GET FIXED HAS TO DO WITH THE CODE PO1326

Mileage: 99,000

KIA ISSUED A RECALL FOR THE ENGINE BURNING CYLINDERS CAUSING FOREIGN OBJECTS TO GET INTO THE OIL CYCLE, AND CAUSING THE CAR TO STALL OUT. SO MY WIFE WAS DRIVING THE CAR ALONG THE HIGHWAY GOING 70MPH AND THE CAR COMPLETELY STALLED OUT AND COULD'VE RESULTED IN A SERIOUS WRECK, AND IF IT WOULD'VE THEY WOULD HAVE BEEN SUED. SO MY CAR WON'T RUN NOW, AND I GET IT TOWED TO THE DEALERSHIP AFTER I SEE THIS RECALL ABOUT THE ENGINE. THE DEALERSHIP TEST THE ENGINE AND TELL ME THE ENGINE IS FINE, BUT MY TURBO IS ACTUALLY BURNING METAL AND CAUSING FOREIGN OBJECTS TO GET INTO MY OIL CYCLE. SINCE IT'S NOT THE ENGINE THEY ARE REFUSING TO FIX IT. THE SAME EXACT THING THE RECALL IS CALLING FOR IS WHAT IS GOING ON IN MY CAR BUT IN A DIFFERENT PART. THEY ARE REFUSING TO GO IT AND WANT ME TO PAY OVER $2,500 TO HAVE IT FIXED WHEN IT'S A SERIOUS MALFUNCTION ON THEIR PART. IF MY WIFE WOULD'VE WRECKED I'M SURE THEY WOULD BE BEGGING TO FIX IT SO THEY DIDN'T GET SUED! THIS IS NOT RIGHT WHAT IS GOING ON, AND I'M VERY UNHAPPY. IF IT WAS A CONSUMER PROBLEM IT WOULD BE NO BIG DEAL BUT THERE IS A RECALL GOING ON THAT IS HAPPENING TO MY VEHICLE THAT THEY ARE REFUSING TO FIX BECAUSE THEY SAY THE ENGINE TEST OUT FINE! WELL THE FOREIGN OBJECT IS STILL GETTING INTO MY OIL CYCLE AND COULD'VE LEAD TO A SERIOUS WRECK!

Mileage: 120,000

RECENTLY I HAVE BEEN HAVING ISSUES WITH MY VEHICLE IT WILL CUT OFF WHILE DRIVING THE AND I AM UNABLE TO APPLY THE BRAKES, JUST LAST NIGHT WHILE DRIVING THE VEHICLE IT STALLED OUT AND STARTED GOING SLOWLY I COULD NOT APPLY BRAKES TO THE CAR AND IT STARTED SMOKING FROM THE DASH AND THE ENGINE WITH NO OTHER CURRENT CONDITIONS I HAD TO THROW THE CAR IN PARK WITH OUT BEING ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE THIS ALMOST CAUSED AN ACCIDENT AND ALMOST COST ME MY LIFE I NOTICED FROM OTHER COMPLAINTS OTHERS ARE HAVING THE SAME ISSUES WITH NO CURRENT SOLUTION OR PROBLEM THIS IS VERY WEIRD

Mileage: 44,000

I WAS DRIVING DOWN A NEIGHBORHOOD ROAD AND THE CAR QUIT WORKING, ALL THE LIGHTS ON THE DASH POPPED UP AND THE CAR WOULD NOT START ANYMORE AFTERWARDS

Mileage: 130,000

DURING A NORMAL DRIVE HOME THE ENTIRE CAR JUST STOPPED IN THE MIDDLE OF TRAFFIC. LEAVING ME STRANDED IN THE MIDDLE OF THE STREET. THE CAR WAS IN MOTION WHEN IT CUT OFF. LUCKILY I WAS ABLE TO GET IT TO STOP BEFORE THINGS GOT ANY WORSE. IT APPEARED THAT THE ENGINE HAD LOCKED UP. I HAD TO GET A TOW TRUCK TO TAKE IT TO A REPAIR SHOP.

Mileage: 96,000

ON INTERSTATE 675 NORTH-GA CAR STALLED, LOST POWER TO THE ENGINE, EPS LIGHT, CHECK ENGINE LIGHT, OIL LIGHT CAME ON ON THE INSTRUMENT PANEL, NO POWER STEERING. I HAD TO CROSS TWO LANES OF INTERSTATE TRAFFIC TO TRY TO MAKE IT SAFELY TO THE SHOULDER. MY CAR WOULDN'T TURN OVER OR START. I LET THE CAR SIT FOR AN HOUR AND TRIED AGAIN TO START IT. I RECEIVED NO NOTICE OF ANY RECALLS FROM THE DEALER OR THE MANUFACTURER. IT WAS A DANGEROUS SITUATION TO BE IN ON THE INTERSTATE OR ANYWHERE FOR THAT MATTER.

Mileage: 136,381

MY CAR KEEPS HAVING SOME KIND OF AN ELECTRICAL GLITCH WHERE IT SEEMS MY BATTERY IS DEAD COMPLETELY WIPES THE MEMORY FROM THE CAR THEN IT'LL START 1 MINUTE LATER, TIRES KEEP GETTING EATING FROM THE INSIDE JUST ABOVE THE RIM, MOTOR HAS BEEN MAKING A TICKING NOISE SINCE I GOT THE CAR IT WAS LOOKED AT AS ONE OF THE RECALLS AND SAID IT WAS FINE, I FEEL THIS CAR IS UNSAFE FOR ME AND MY FAMILY, THE HAS EVEN SHUT OFF AS I WAS DRIVING DOWN THE ROAD ACTED LIKE IT WAS THE BATTERY WAS DEAD AND IT STARTED A COUPLE MINUTES LATER

Mileage: 89,000

MY CAR PUTS OUT EXHAUST AND LOSES POWER WHILE STEPPING ON THE GAS PEDDLE. OIL DISAPPEARS WHEN THIS HAPPENS. HAVE TO PUT OIL IN MY CAR ABOUT EVERY 2 WEEKS. ENGINE LIGHT COMES ON AND CAR WON'T GO. BEEN IN SHOP 4 TIMES BUT KIA WILL NOT FIX IT CORRECTLY BECAUSE THE ENGINE CODE THAT THEY NEED TO FIX THE ENGINE DOESN'T COME ON SO I NOW DON'T HAVE A CAR TO DRIVE BECAUSE THEY SAY THE ONLY FIX IS A NEW ENGINE BUT THEY WON'T FIX IT. ON GOING ISSUE FOR PAST 5 MONTHS. SAME THING EVERYTIME. THEY PUT A BANDAGE ON IT AND THEN IT LASTS FOR ABOUT 2 TO 5 WEEKS AND THEN DIES AGAIN. SAME ISSUE EVERY SINGLE TIME. THIS HAPPENS WHILE THE CAR IS IN MOTION AND THEN WHEN IT LOSES POWER MY CAR JUST SLOWS DOWN VERY QUICKLY AND WON'T GO. DANGEROUS/SCARY WHEN THIS HAPPENS ON THE FREEWAY. THE CAR ALSO DOES THIS BUCKING WHERE IT FEELS LIKE IT IS TRYING TO GO BUT WON'T.

Mileage: 78,000

INTERMITTENT STALLING OF VEHICLE UPON SLOWING/STOPPING AT REDLIGHTS/STOP SIGNS IN WHICH ENGINE BEGINS LOSING POWER/GAS EITHER STALLS AS IF IT'S TRYING TO QUIT OR CAR STALLS & QUITS. THIS HAS HAPPENED NUMEROUS TIMES, NEARLY CAUSING ACCIDENTS & INCREASING IN FREQUENCY. I HAVE NOTICED MY MOTOR KNOCKING LOUDER & UPON VISUAL EXAM, THE ENTIRE MOTOR IS SHAKING WHICH CAN BE FELT WHILE DRIVING BUT MOST NOTICEABLE CAUSING CAR TO SHAKE WHEN AT AN IDOL. MOST RECENT, I'VE BEGAN TO SMELL A VERY STRONG ODOR OF GASOLINE UPON STARTING THE CAR BUT WORSENS UPON ACCELERATING. THE CAR IS RUNNING RICH, AND SMELL OF GASOLINE IS SO STRONG, WE HAVE TO ROLL DOWN WINDOWS. THE FUMES ARE MORE PROMINENT TOWARDS REAR OF CAR CLOSE TO EXHAUST. I CANNOT SEE ANY LEAKAGE OF FUEL WHEN LOOKING HOWEVER I AM LOSING FUEL SOMEWHERE BECAUSE MY GAS MILEAGE HAS GREATLY GOTTEN WORSE & BURNING THROUGH IT AT A FAST PACE. I TOOK IT TO KIA DEALERSHIP IN SALISBURY NC TODAY IN WHICH THEY UPGRADED COMPUTER SOFTWARE RELATED TO RECALL ON 2.4L GDI ENGINE AS I HAVE A 2013 KIA OPTIMA. MECHANIC STATES THE ENGINE TEST DID PASS BUT FEELS IT WILL NEED TO BE REPLACED AT SOME POINT?? MECHANIC SAID HE DIDN'T SMELL ANY GASOLINE BUT HE DID NOT TEST DRIVE THE CAR OR RUN DIAGNOSTIC TEST AS HE SAID I WOULD HAVE TO PAY THE $129 FEE......I DECLINED PAYING THE FEE AND REQUESTED IT BE DONE AS THIS IS A WELL KNOWN PROBLEM BUT THAT WAS DENIED. I NEED THIS ADDRESSED AND REPAIRED. IT IS DANGEROUS, COSTING ME MORE MONEY FOR GAS & AFFECTING MY JOB. PLEASE ADVISE.......THIS IS NOT ACCEPTABLE AND SHOULD NOT PLACE FINANCIAL OR SAFETY BURDENS ON OWNERS AS WE ALREADY PAY ENOUGH FINANCING AS WELL AS REGULAR/NORMAL WEAR & TEAR EXPENSES!! I'M STILL MAKING PAYMENTS ON MINE BUT BECOMING TOO DIFFICULT & DANGEROUS TO DRIVE ESP GETTING TO WORK SO I CAN SUPPORT MY FAMILY!!

Mileage: 191,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE EXITING THE HIGHWAY AND PASSING ANOTHER VEHICLE, ALL POWER WAS LOST TO THE VEHICLE. THE CONTACT WAS ABLE TO TURN INTO A PARKING LOT AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND SMELLED A BURNING ODOR. THE CONTACT QUICKLY EVACUATED THE VEHICLE ALONG WITH HER DISABLED DAUGHTER. THERE WERE NO FLAMES PRESENT. A TOW TRUCK DRIVER ARRIVED AT THE SCENE AND NOTICED THE BURNING ODOR. THE VEHICLE WAS TOWED TO DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, CHARLESTON, WV 25303, (855) 739-5369). THE VEHICLE WAS TOWED TO THE DEALER LAST NIGHT. THE DEALER CALLED THE CONTACT AND PROVIDED THEM WITH THE VEHICLE'S REPAIR HISTORY. THE ENGINE WAS REPAIRED SEVERAL TIMES IN THE PAST REGARDING AN UNKNOWN RECALL. IN MAY OF 2019, THE CONTACT CALLED THE MANUFACTURER BECAUSE SHE WAS CONCERNED ABOUT A KNOCKING NOISE THAT WAS GETTING LOUDER AND LOUDER. THE MANUFACTURER DIRECTED THE DEALER TO INSTALL A DEVICE TO ELIMINATE THE KNOCKING NOISE. THE DEVICE WOULD ENABLE THE VEHICLE TO BE DRIVEN 35 MPH SHOULD THE ENGINE MALFUNCTION FOR AN UNKNOWN DISTANCE. THE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

MY 2013 KIA OPTIMA EX WITH A 2.4L...I WAS DRIVIN DOWN THE INTERSTATE AND CHECK ENGINE LIGHT CAME ON AND CAR WENT INTO A LEMP MODE. HAD CAR SCANED CODE IS P1326 SAME AS OTHER KIAS SAME YR LOOKED ONLINE TO SEE IF I HAD RECALLS ON MY CAR AND THERE IS NOT

Mileage: 171,800

'GLOW RELAY RECALL' VEHICLE WAS IN MOTION ON A CITY STREET WHEN THE ENGINE LIGHT STARTED FLASHING AND THE CAR WENT INTO LIMP MODE AND REQUIRED ME TO PULL OFF THE ROAD. THE ENGINE WAS SCANNED FOR THE CODE AND CAME UP AS P1326 'GLOW RELAY STUCK ON'. I LOOKED IT UP AND SAW THAT IT CAN BE COMMON IN THE HYUNDAI SONATA WHICH IS HYUNDAI'S VERSION OF A KIA OPTIMA WITH THE SAME ENGINE AND HYUNDAI DOES HAVE A RECALL FOR THAT ISSUE.

Mileage: 116,250

I WAS DRIVING HOME A FEW GUYS I WORK WITH AND HAD NO PREVIOUS ISSUES WITH THE ENGINE BEFORE, AND ON MY DRIVE HOME I WAS SITTING AT A RED LIGHT AS THE CAR STARTED TO SHAKE UNCONTROLLABLY. THE LIGHT THEN TURNED GREEN AND I CASUALLY FOLLOWED THE SPEED OF THE TRAFFIC NO MORE THAN 150 FT BEFORE THE MOTOR STARTED SQUEALING AND KNOCKING, COME TO FIND OUT IT'S A RECALL THE REGULAR KIA OPTIMAS HAVE, IT'S SPUN A BEARING IN THE 3RD CYLINDER AND KIA REFUSES TO REPLACE IT SAYING THAT IT ISN'T COVERED BECAUSE IT'S THE HYBRID WITH THE SAME ISSUE. KIA NEEDS TO OWN UP TO IT. I USED THIS VEHICLE AS A WORK TRANSPORT AND HAS ALWAYS HAD ITS MAINTENANCE DONE. NOW I'M OUT A VEHICLE AND KIA IS IGNORING MY MESSAGES TO THEM. I'M VERY UNSATISFIED WITH THE WAY KIA HAS TREATED ME. NO ONE HAS REACHED OUT TO ME, JUST IGNORING ME AS A CUSTOMER. DISSATISFACTION, MAJOR DISSATISFACTION.

Mileage: 112,500

ENGINE SEIZED WHILE DRIVING IN THE HIGHWAY ALMOST CAUSING A ACCIDENT. THERE IS A RECALL FOR THIS MATTER AND WAS NOT INFORMED TO ME.

Mileage: 40

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE RPMS DROPPED TO 0 AND THE VEHICLE STALLED. THE CONTACT HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED BRIEFLY AND THEN TURNED OFF. THE CONTACT STATED THAT SHE WAS ABLE TO DRIVE UP TO 20 MPH BEFORE THE VEHICLE BEGAN TO HESITATE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROAD AND THEN RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NALLEY KIA (LOCATED AT 7849 MALL PKWY, LITHONIA, GA 30038, (678) 374-3820), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TOWED TO PEP BOYS WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

I OWN A 2013 KIA OPTIMA MY CAR WOULDN'T START. THEN AFTER A FEW TRIES IT STARTED UP. THEN IT DID IT AGAIN. MY CAR WOULDN'T START. MY CAR WOULD STALL OUT. THEN IT STARTED MAKING A KNOCKING NOISE IN THE ENGINE. THE NEXT DAY THE CHECK ENGINE LIGHT WENT ON. MY ODOMETER JUST HIT OVER 100,000 A FEW WEEKS BEFORE. I MADE AN APPT AT A KIA DEALERSHIP SERVICE DEPT BUT IT'S NOT UNTIL NEXT WEEK. I'VE ONLY HAD THIS CAR FOR 3 MONTHS. I JUST PURCHASED IT. NOW I'VE LEARNED ABOUT THE KIA RECALL SC147 & NHTSA RECALL 17V224000 ON BEARINGS THAT LEAD TO ENGINE SEIZURE & THAT CAN LEAD TO METAL IN THE OIL. AND IT CAUSES A KNOCKING NOISE. I AM POSITIVE THIS IS WHAT'S WRONG WITH MY CAR. I HOPE THE KIA DEALERSHIP WILL FIX MY CAR NEXT WEEK THAT'S THE EARLIEST APPOINTMENT THEY HAVE. I HOPE I CAN GET A CAR LOANER.

Mileage: 100,000

THE VIN DID NOT GET THAT THIS IS AN OPTIMA HYBRID, WHICH ISN'T IN THE RECALL, SC145, BUT HAS SIMILAR SYMPTOMS, ONLY KIA OPTIMAS. DRIVING AT 75MPH, I TRIED TO ACCELERATE TO GET AROUND A CAR AND I FELT/STARTED HEARING ROD KNOCK. AT IDLE THE SOUND IS WORSENED ONLY BECAUSE I'M NOT GOING HIGHWAY SPEEDS. I'M WORRIED THAT THE ENGINE COULD HAVE SEIZED AND CREATED A SERIOUS ACCIDENT. IT WAS DIAGNOSED AS ROD FAILURE AT THE KIA DEALERSHIP. THE CAR HAS 116,000 MILES AND IS JUST OUTSIDE OF THE WARRANTY. THEY DON'T WANT TO HELP OUT IN ANY WAY BECAUSE IT'S NOT PART OF THE RECALL PROGRAM.

Mileage: 116,000

WHILE I WENT ON THE HIGHWAY THE ACCELERATION FELT VERY SLUGGISH AND HAD A HARD TIME SPEEDING UP TO THE SPEED LIMIT. THE CAR ONLY GOT WORSE AS I WENT ON A STREET AND IT FELT AS THOUGH IT DID NOT WANT TO GO, LIKE IT LOST MOST OF ITS POWER. TURNS OUT SOMETHING IS WRONG WITH THE ENGINE BUT I FEEL THAT MY CAR SHOULD BE UNDER A NEWER RECALL BUT ISN'T, AS SMOKE WAS COMING OUT OF THE EXHAUST AND THE ENGINE LIGHT WASN'T EVEN ON. SOMEHOW THE CAR WAS OUT OF OIL WITH NO LIGHT COMING ON TO INDICATE THAT AND RECENTLY ABOUT A WEEK AGO OIL WAS PUT IN, AND WEEKS PRIOR OIL WAS PUT IN.

Mileage: 49,786

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT TOOK THE VEHICLE TO CLASSIC KIA CARROLLTON (2920 N INTERSTATE 35E, CARROLLTON, TX 75007, (866) 559-8140) TO BE REPAIRED PER UNKNOWN RECALLS REGARDING THE ENGINE AND AIR BAGS. THE DEALER KEPT THE VEHICLE FOR 85 DAYS, BUT THE AIR BAG INDICATOR ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE SRS MODULE NEEDED TO BE REPLACED AT THE COST OF $854. THE CONTACT BELIEVED THE DEALER WAS DISHONEST AND DID NOT TELL HER ABOUT THE SRS MODULE AT THE TIME OF THE INITIAL REPAIR. THE DEALER CLAIMED THAT THE SRS MODULE HAD NOTHING TO DO WITH THE AIR BAG RECALL. THE CONTACT RESEARCHED THE DEALER AND FOUND SEVERAL COMPLAINTS OF PEOPLE BRINGING THEIR VEHICLES IN FOR RECALL REPAIRS AND EXPERIENCED OTHER ISSUES AFTERWARDS. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 139,372.

Mileage: 139,372

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND THE CONTACT HEARD AN ABNORMAL CLINKING NOISE. IN ADDITION, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AND FLASHED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA OF ROCKWALL (1790 INTERSTATE HWY 30, ROCKWALL, TX 75087, (469) 402-2900) WHERE AN ENGINE KNOCKING TEST WAS PERFORMED, BUT IT FAILED TWICE. IN ADDITION, OIL WAS ADDED TO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE FAILURE; HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 122,,856. *TT *TR

Mileage: 122,856

ENGINEERING DIED WITH NO WARNIGS ON STATE HIGHWAY 33 WHILE MOVING

Mileage: 135,000

THIS CONCERNS KIA RECALL SC147. I HAVE A 2013 KIA OPTIMA EX THAT I PURCHASED USED WITH 98,000 MILES ON IT IN FEBRUARY 2019. THE CAR DROVE PERFECT WITHOUT ANY PROBLEMS. I RECENTLY HAD THE OIL CHANGED IN JUNE. A COUPLE OF WEEKS LATER THE MOTOR STARTED KNOCKING SLIGHTLY FOR NO REASON AFTER A RECENT TRIP TO MEMPHIS, TENNESSEE. THE ENGINE STALLED IN TRAFFIC SO I PUT IT IN NEUTRAL AND I WAS ABLE TO CRANK IT BACK UP. THE NEXT MORNING IT WAS REALLY KNOCKING LOUDLY SO I TOOK IT TO A MECHANIC WHO STATED THE ENGINE WAS TRYING TO THROW A ROD.

Mileage: 100,350

THE IGNITION SWITCH WON'T TURN, CAR SEEMS TO BE ON EVEN THOUGH LETS AREN'T IN IGNITIINNSWITCH, RADIO COMES ON BUT CAR LET STICK IN ON POSITION AND WON'T TURN..DOORS WON'T LOCK UNLESS KEY IS USED

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILED DRIVING AT APPROXIMATELY 65 MPH, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE AT A STOP LIGHT THE ENGINE SUDDENLY STALLED. THE ENGINE WAS RESTARTED AND MOMENTS LATER SMOKE AND FLAMES WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. AFTER EXITING THE VEHICLE, THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

THE MOTOR IN MY 2013 KIA OPTIMA SPUN A ROD BEARING ON THE WAY TO A OUT OF TOWN SOFTBALL TOURNAMENT FOR MY DAUGHTER THE WEEKEND OF JUNE 28TH THRU JUNE 30 2019. MY FAMILY AND I WERE ABOUT 40 MILES AWAY FROM HOME ON THE HIGHWAY WHEN THE VEHICLE STARTED TO LOSE POWER. WE STOPPED TO CHECK THE CAR TO SEE WHAT COULD BE THE PROBLEM AND THAT'S WHEN I HEARD A KNOCKING NOISE COMING FROM THE MOTOR. AT THAT POINT I HAD NO CHOICE BUT TO HAVE IT TOWED TO A MECHANIC SHOP IN ANOTHER CITY AND STAR WHERE THE CAR STILL IS TODAY. THE VEHICLE HAS NOT BEEN STARTED SPENCE THE DAY OF BREAK DOWN.(JUNE 28TH 2019)THE MECHANIC RECOMMENDED ME TO SEE IF THERE WAS A RECALL ON THE VEHICLE FOR THIS PROBLEM AND WITH YOUR VIN LOOKUP TOOL I WAS ABLE TO FIND OUT THAT THE MOTOR DOES HAVE A RECALL ON IT FOR THIS VERY REASON. (OIL PASSAGES MAY BE BLOCK DUE TO DEBRIS FROM MANUFACTURER CLEANING DEFECT. CAUSING PREMATURE ROD BEARING WEAR FROM NOT CLEANING ENGINE PROPERLY BEFORE ENGINE ASSEMBLY).. I NEVER RECEIVED NOTICE IN THE MAIL ABOUT A RECALL ON MY VEHICLE NOR DO I HAVE RECALL NUMBER. THE MECHANIC IS WILLING TO FIX THE ENTIRE PROBLEM FOR US BUT I NEED TO KNOW IF I SHOULD ALLOW HIM AND WILL RECEIVE REIMBURSEMENT AFTER PAID REPAIRS OR WOULD YOU LIKE ME TO HAVE IT TOWED TO A KIA AUTHORIZED DEALER FOR REPAIRS. THANK YOU FOR YOUR HELP.

Mileage: 111,000

WHILE DRIVING AT 65 MPH ON THE FREEWAY MY KIA SUDDENLY STALLED CAUSING ME TO HAVE TO STEER THE CAR OFF THE FREEWAY BARELY AVOIDING GETTING STUCK IN THE MIDDLE OF THE FREEWAY. LUCKILY TRAFFIC WASN'T BAD BUT I DID HAVE TO AVOID GETTING HIT BY ONCOMING CARS.

Mileage: 52

WHEN ATTEMPTING TO START MY VEHICLE EVERYTHING TURNED ON IN THE CAR EXCEPT THE CAR ITSELF. BRAKE PEDAL WAS STIFF AND NOTHING WOULD TURN THE ENGINE ON. IT TOOK OVER 10 MINUTES AND WAS FINALLY ABLE TO GET THE VEHICLE TO FIRE. HAS HAPPENED TWICE TODAY 7/13/19. THE VEHICLE IS A PUSH BUTTON START WITH BATTERY CHARGE OF 95% AND NEW BATTERIES IN THE FOB.

Mileage: 74,000

ENGINE NOISE, SOUND LIKE SOMETHING LOSE INSIDE. WHILE RUNNING STATIONARY AND MOVING, HAVE NOT DRIVEN THE VEHICLE SINCE NOISE STARTED 3 MONTHS AGO. NOT SURE WHAT THE PROBLEM IS. READ ABOUT RECALL JUST LAST WEEK.

Mileage: 117,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AS IT CAUGHT FIRE UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. THE ENTIRE FRONT END OF THE VEHICLE WAS BURNED. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT SURE IF A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

CHECK ENGINE CAME ON AND CARMAX SAID IT NEEDS A NEW ENGINE

Mileage: 97,000

CAR STOPPED WORKING MOTOR MAKING LOUD POPPING SOUNDS AND STOPPED ON ME..THERE WAS NO INDICATION OR WARNINGS..

Mileage: 83,585

MY BRAKES FELT LIKE THEY LOCKED UP AND GAS PEDAL WENT TO THE FLOOR SO I PULLED INTO A PARKING LOT. I WASN'T SURE OF THE PROBLEM AT ALL. I LEFT IT THERE FOR APPROXIMATELY 4HOURS BEFORE COMING BACK TO IT. I WANTED TO SEE IF THE PROBLEM STILL EXISTED BEFORE CALLING A TOW TRUCK. AFTER I HIT THE IGNITION TO START MY CAR IT BEGAN TO SMOKE IN THE ENGINE. I CALLED 911 AND BY THE TIME THEY GOT THERE IT BEGAN TO SHOOT FLAMES FROM THE ENGINE. ALL THE DAMAGE WAS IN THE ENGINE AND IT WAS COMPLETELY MELTED TO NOTHING. MY INSURANCE ADJUSTER SAID SHE HAD NEVER SEEN ANYTHING SO BAD LIKE THAT IN AN ENGINE. THE MAN AT THE COLLISION CENTER TOLD HER THAT IT LOOKED LIKE IT WAS FUELED BY GASOLINE IN THE ENGINE. OBVIOUSLY THERE WAS SOMETHING WRONG IN THE ENGINE FOR THIS TO HAPPEN. I AM JUST GLAD I WASN'T DRIVING DOWN THE ROAD WHEN IT HAPPENED. I DON'T UNDERSTAND HOW A VEHICLE CAN BE SITTING STATIONARY AND CATCH ON FIRE. MY CAR IS AT A TOTAL LOSS ACCORDING TO MY INSURANCE ADJUST TODAY. I AM VERY FRUSTRATED WITH WHAT HAPPENED AND NOW I AM WITHOUT A CAR. I WANT SOME ANSWERS AS TO WHY MY ENGINE CAUGHT ON FIRE AND I FEEL THAT KIA NEEDS TO TAKE RESPONSIBILITY FOR WHAT HAPPENED. THIS WAS THE FIRST CAR I HAVE EVER PURCHASED ON MY OWN AND I HAVE NOT EVEN HAD IT A YEAR AND THIS HAPPENS.

Mileage: 95,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED IN TRAFFIC. THE CONTACT PULLED OVER TO THE SHOULDER AND COULD NOT RESTART THE ENGINE. THE VEHICLE WAS PUSHED TO THE CONTACT'S HOME. THE VEHICLE WAS LATER RESTARTED AND DRIVEN TO QUATRO MOTORS (24820 PLYMOUTH ROAD, REDFORD MI, 48239, 313-794-9494) FROM WHERE IT WAS PURCHASED. THE VEHICLE WAS THEN TOWED TO GLASS MAN KIA (28000 TELEGRAPH RD, SOUTHFIELD, MI 48034, (855) 237-2819) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

MY 2013 KIA OPTIMA ENGINE SHUT OFF WHILE I WAS DRIVING AND LUCKILY I DIDNT GET INTO ACCIDENT AND WAS ABLE TO PARK NEARBY TO WAIT FOR A TOWED TRUCK. THIS IS VERY SCARY AND DANGEROUS. NOT SURE WHAT TO DO

Mileage: 100,000

MY FRIEND WAS DRIVING MY CAR AND WHILE IN THE TURNING LANE MY CAR SHUTS OFF. CAR WOULD NOT TURN ON AND IT WOULD NOT TAKE A JUMP. THE LOCATION WAS A BUSY STREET IN MEMPHIS.

Mileage: 104,000

TAKARA RECALL: MY ENGINE HAD BEEN KNOCKING/SHAKING FOR A GOOD MINUTE NOW. WHEN I HAVE IT RUNNING AND HOOD OPEN IT'S JUST VIBRATING EXTREMELY HARD AND CONSTANTLY.I'VE NOTICED IT WANTS TO STALL OR NO SHIFT CORRECTLY AFTER A DEAD STOP AND SOMETHING GOING INTO 3RD GEAR. EVEN WHILE JUST IDLING I CAN FEEL THE ENGINE SHAKING THE WHOLE CAR FROM INSIDE.

Mileage: 100,000

SEE SERVICE REPORT

WHILE DRIVING ON WESTBOUND 696 AT APPROX 70 MPH, THE ENGINE STALLED. CHECK ENGINE LIGHT BLINKING. ENGINE MILEAGE 120,794 RECALL SERVICE PERFORMED AT KIA DEALER AT 116,214 MILES.

Mileage: 120,794

ENGINE RECALL. DEALERSHIP FIRST RECEIVED VEHICLE REPAIR MARCH 4, 2019 FOR COMPLETE ENGINE REPLACEMENT DUE TO RECALL AND CAR BECOME COMPLETELY IMMOBILE WHILE ON FREEWAYS. AND TOWED TO DEALERSHIP. DEALERSHIP INFORMED ME FIRST ENGINE FAILED AND REORDERED A NEW ENGINE. RECEIVED VEHICLE BACK FROM 2ND ATTEMPT OF ENGINE REPAIR MAY 16, 2019. VEHICLE CHECK ENGINE LIGHT ILLUMINATED MAY 31,2019. RETURNED VHEICLE BACK TO DEALERSHIP. REPAIR TO HARNESS AND NOC SENSOR. RECEIVED VEHICLE BACK FOR REPAIR JUNE 8TH. ON JUNE 10TH VEHICLE BECAME IMMOBILE AGAIN WHILE DRIVING OUT OF PARKING LOT AND TOWED TO DEALERSHIP FOR REPAIR. WAITING ON DEALERSHIP FOR DETAILS OF CAR PROBLEMS.

Mileage: 13

ENGINE BURNING OIL. KNOCKING WHEN ACCELERATING.

Mileage: 63,000

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SPEED SUDDENLY DECREASED BEFORE STALLING. SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. AFTER LIFTING THE HOOD FLAMES WERE PRESENT COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE A VEHICLE WAS DESTROYED. A FIRE REPORT WAS TAKEN AT THE SCENE. THE VIN WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT HIS 3 CHILDREN WERE PRESENT AT THE TIME OF THE FIRE. THE MANUFACTURER WAS CONTACTED AND OFFERED ASSISTANCE WITH A RENTAL. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TAKATA RECALL ENGINE OIL IS BURNING AWAY AND THE REPLACEMENT OF OIL IS BECOMING MORE FREQUENT. USED TWO QUARTS IN LAST 7 DAYS

Mileage: 126,000

WAS DRIVING VEHICLE 65 MPH ON INTERSTATE HWY WHEN ENGINE SHUT OFF WITHOUT WARNING OF ANY KIND. VEHICLE WILL NOT RESTART AND WAS TOWED

Mileage: 150,000

MY 2013 KIA OPTIMA SX BURNS EXCESSIVE OIL AND PRODUCES EXCESSIVE EXHAUST SMOKE. THE DEALERSHIP ORIGINALLY TOLD ME I HAD A FAULTY EXHAUST CONTROL VALVE. AFTER I REPLACED THAT VALVE, HOWEVER, THE PROBLEM(S) PERSISTED. AT MY LAST SERVICE VISIT, THE DEALERSHIP SIMPLY TOPPED-OFF THE OIL TO GET THE ENGINE MALFUNCTION AND CHECK OIL WARNING LIGHTS TO GO OFF. UPON LEAVING THE DEALERSHIP, I SOON DISCOVERED THAT THE EXCESSIVE EXHAUST SMOKE REMAINED. THE ONLY TIME THE EXCESSIVE EXHAUST SMOKE DISSIPATES IS WHEN MOST OR ALL OF THE OIL HAS BURNED OFF. (THE SERVICE ADVISOR AT A SECOND DEALERSHIP SIMPLY TOLD ME THEY COULDN'T DIAGNOSE OR FIX THE PROBLEM.)

Mileage: 102,000

A RECALL WAS ISSUED TO ME BY KIA IN 2017 WHEN WE HAD THE VEHICLE'S ENGINE TOTALLY REPLACED. ON MAY 16, 2019 MY SON WAS DRIVING WHEN PASSERBY'S WERE HONKING AND FLASHING THEIR LIGHTS AT HIM. HE NOTICED THAT THE ENGINE WAS ON FIRE, WHEN HE LOST STEERING, AND BREAKS. HE JUMPED OUT OF THE CAR WHILE MOVING AND THEN THE CAR EXPLODED, A TOTAL OF 3 SEPARATE TIMES BEFORE FIRE AND EMERGENCY PERSONNEL ARRIVED ON SCENE. FIRE REPORT AND INVESTIGATION UNDERWAY.

Mileage: 114,000

WHILE ON THE FREEWAY THE VEHICLE FROZE UP AND LOCKED. WE SMELT A STRONG BURN ODOR. MECHANIC CHECKED FUSES AND WE THOUGHT IT WAS WIRING OR POSSIBLY THE MOTOR BUT TURNS OUT THE STARTER WENT BAD. THE BURN SMELL CAME FROM THE COIL WIRE ON THE STARTER.

Mileage: 190,000

CAR STOPPED WHILE PROCEEDING THROUGH A TOLL. TRIED GETTING A JUMP TO START IT. MOTOR WOULD NOT TURN OVER .STARTER HAD A STEEL EVERY TIME TRYING TO START IT.

Mileage: 156,000

I OWN A 2013 KIA OPTIMA. THE FIRST TIME I NOTICED THE ISSUE, I WAS DRIVING ON THE INTERSTATE MILES FROM HOME ON A FAMILY TRIP. I NOTICED THE OIL LIGHT FLICKERING WHEN I DEPRESSED THE ACCELERATOR, AND ALSO SMELLED SOMETHING BURNING FROM ENGINE COMPARTMENT. I PULLED OFF AT THE NEAREST SERVICE STATION AND CHECKED THE OIL AND FOUND NO OIL ON THE DIPSTICK OTHER THAN SOME BURNT OIL RESIDUE. THE STRONG BURNING SMELL AND SMOKE WAS COMING FROM THE OPENING. I IMMEDIATELY ADDED OIL AND HAVE BEEN KEEPING A CLOSE EYE ON IT EVER SINCE. I CONTACTED THE DEALER AND HAVE LEARNED OF THE MANY PROBLEMS THAT KIA OWNERS ARE HAVING WITH THESE PARTICULAR ENGINES. THE DEALERSHIP CONDUCTED A OIL CONSUMPTION TEST AND DETERMINED THE CAR IS LOSING A LITTLE OVER A QUART OF OIL EVERY 1000 MILES OR SO, BUT ISN'T LEAKING ANYWHERE. I HAVE READ MANY OF THE STORIES OF ENGINE FAILURES AND FIRES CAUSED BY THIS AND I DO NOT WANT TO EXPERIENCE THIS WHILE ON THE ROAD WITH MY FAMILY. THIS CAR ONLY HAD ABOUT 107,000 MILES ON IT WHEN I FIRST NOTICED THIS OIL CONSUMPTION PROBLEM. THIS VEHICLE HAS BEEN WELL MAINTAINED AND SHOULD NOT BE GOING THROUGH OIL LIKE THIS WITH SO LITTLE MILES ON IT. THE DEALERSHIP IS TELLING ME THAT THERE IS NO WARRANTY THAT COVERS THIS AND NO RECALLS HAVE BEEN ISSUED DESPITE ALL OF THE TROUBLE KIA OWNERS ARE HAVING. I DON'T TRUST THE CAR ON THE ROAD WITH MY FAMILY AND I DON'T KNOW WHERE ELSE TO TURN. PLEASE HELP WITH THIS. THANK YOU!

Mileage: 107,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SOUTHSIDE KIA (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 406-7779) THREE TIMES TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

WAITING ON A RED LIGHT, THE KIA OPTIMA STALLED AND THEN SMOKE STARTED COMING INTO THE CABIN. WITHIN SECONDS THE FRONT OF THE CAR CAUGHT FIRE AND MY WIFE AND TWO CHILDREN HAD A VERY LIMITED TIME TO GET OUT FROM THE BURNING CAR INTO SAFETY. THE BURNING CAR WAS EVENTUALLY EXTINGUISHED BY THE FIRE DEPARTMENT. LOCAL POLICE CORDONED OFF THE LANE TO PROVIDE SAFETY FOR MY FAMILY AND OTHERS MOTORISTS ON THE ROAD. THE WEATHER WAS CLEAR AND THE TIME OF THE FIRE WAS AROUND 12:30PM.

Mileage: 70,000

MY CAR ENGINE SHUT DOWN AFTER MAKING A LEFT TURN, WHICH I ALMOST GOT REAR ENDED BY TRAFFIC TURNING RIGHT FROM A FASTER STREET. I HAD TO PLACE THE CAR IN PARK TO RESTART THE ENGINE AFTER A COUPLE TRIES. I NOTICED MY ENGINE LIGHT AND OTHER LIGHTS ON DASH TURNED RED. AFTER A COUPLE TRIES THE ENGINE STARTED AND I SEEN MY OIL LIGHT ALSO SO I THOUGHT MAYBE MY OIL WAS BAD SO I WENT AND HAD AN OIL CHANGE DONE AND AFTER GETTING THAT COMPLETED WAS DRIVING HOME AND MY ENGINE HAS THIS KNOCKING NOISE NOW AND IT SEEMED TO GET WORSE. THE TECHNICIAN STATED THAT THE ENGINE LIGHT SHOWED THAT THE OVERHEAD CAM SENSOR WAS THE CAUSE OF THE LIGHT. BUT AFTER CHANGING THE OIL THE LIGHT WENT OUT. TECHNICIAN STATED THE CAR WAS A QUART LOW BEFORE THE OIL WAS CHANGED OUT. I DO NOT UNDERSTAND WHY THIS HAPPENED BECAUSE I USED THE BEST OIL AND CHANGED MY OIL ON A REGULAR BASIS AND HAVE RECORDS TO SHOW IF NEEDED.

Mileage: 126,000

WHILE DRIVING DASH LIGHTS CAME ON AND OFF.. LOST ACCELERATION POWER. ITERMITTEN POWER. CAME TO A STOPLIGHT LOST ACCELERATION TRIED TO PRESS GAS TO ACCELERATE AND SOUNED LIKE POTS AND PANS BANGING WHILE ACCELERATION HEAR A LOUD BANG AND SHATTERING METAL. MMANAGED TO PULL OVER ON HIGHWAY ..OPENED HOOD AND SAW OIL SUBSTANCE ALL OVER ENGINE COMPARTMENT AND AROUND FIREWALL. PARTS WERE RECOVERED. TOWED. KIA SHOP NOTIFIED AS IT WAS SERVICE FOR THE WARRANTY SHARDS BACK IN OCTOBER OF 2017 AND CLAIMED NO ISSUES. OIL WAS CHANGED.

Mileage: 130,000

RECALL, STEERING WHEEL KNOCK

WHILE DRIVING, MY DASHBOARD LIT UP AND MY CAR SHUT OFF. WHILE I'M TRAFFIC. I WAS GOING ABOUT 55MPH. I WAS NOT ABLE TO ACCELERATE OR BREAK. LUCKILY I WAS ABLE TO COAST INTO A NEAR BY PARKING LOT WHERE IT PARKED MY CAR. FROM THERE I TRIED TO RESTART MY CAR, BUT IT NEVER CAME BACK ON.I ATTEMPTED TO TURN IT ON, BUT ALL I HEARD WAS A CLICKING SOUND. IT'S NOT MY BATTERY AS I HAD IT CHECKED NOR DID ANY CODES COME UP ON MY COMPUTER WHEN I HOOKED MY CAR UP. HAD IT TOWED TOWED HOME AND HAVING A MECHANIC LOOK AT IT IN THE MORNING

Mileage: 123,000

I WAS DRIVING THAN SUDDENLY ALL MY LIGHTS CAME ACROSS MY DASHBOARD.THSN MY CAR CAR BEGAN TO SLOW DOWN SO I PULLED OVER!THANK IT CUT OFF

OIL IS COMPLETELY EMPTY BEFORE 1000 MILES AFTER AN OIL CHANGE. HAVE SWITCHED TO SYNTHETIC OIL AND USED ADDITIVES. NOTHING HAS HELPED AND I AM ADDING AT LEAST 6-8 QUARTS FOR 3000 MILES. ALSO THE HEADLIGHTS ARE HORRIBLE. I CAN NOT SEE 10 FEET PASS MY FRONT END AT NIGHT. THIS IS EXTREMELY DANGEROUS AND NEW BULBS DO NOT HELP. IT IS A KNOWN PROBLEM, BUT KIA COULD CARE LESS. NOT ONLY CAN I NOT SEE BUT I'M DRIVING A DEATH TRAP THAT WILL MOST LIKELY CATCH FIRE LIKE THOUSANDS OF THE 2013 HAVE ALREADY. HOW DO THESE CAR COMPANIES GET AWAY WITH THIS?

Mileage: 99,000

WAS DRIVING DROWN THE ROAD OUT OF MY SUBDIVISION. ENGINE JUST SHUT DOWN AND WOULDN'T START. THE CAR WAS IN MOTION AND JUST SHUT OFF. I AM BLESSED THAT IT DIDN'T HAPPEN ON THE HIGHWAY.

WAS DRIVING ON I45 IN PFLUGERVILLE DOING A U TURN TO GO WEST BOUND. HEARD A LOUD BAND LIKE SOMETHING "FELL OUT" OF THE CAR. PULLED OVER AND THE CAR STARTED TO SHOOT SPARKS AND FLAMES. I WAS WITH MY LITTLE BROTHER AN SOME FRIENDS SO WE ALL JUMPED OUT OF THE CAR. MY MOM PICKED US ALL UP AND TXDOT STAYED WITH THE CAR WHILE MY MOM GOT A TOW TRUCK. MY MOM CALL INSURANCE AND HAD THE CAR TO HER MECHANIC AND WHEN THEY STARTED IT UP IT IMMEDIATELY STARTED TO SHOOT FLAMES AND SPARKS. THEY FOUND A HOLD IN THE ENGINE. THE MECHANIC INSPECTED IT AND HAD NEVER SEEN ANYTHING LIKE THAT ON A 60K MILE CAR. KIA HAS SO MANY RECALLS AND THIS CAR MAKE MODEL AND YEAR WAS IN THE RECALL ABUT NOT THE VIN NUMBER. SOUTHWEST KIA IN AUSTIN TOOK FOREVER TO "INVESTIGATE." THEY ARE NOW TRYING TO SAY THAT IT'S NOT INCLUDED IN THE RECALLS BUT RATHER JIFFY LUBE LEFT A RAG IN CAR THAT GOT SUCKED THROUGH THE DIPSTICKS AND WRAPPED AROUND THE CRANK SHANK. I HAD DRIVEN FROM TEXAS TO ARIZONA TO COLORADO AND BACK TO TEXAS BEFORE THIS HAPPENED. THERE WAS NO PROBLEMS BEFORE THIS. THERE WAS NO EVIDENCE OF THIS RAG FROM PRIOR MECHANICS THAT LOOKED AT IT BEFORE KIA DID THEIR INVESTIGATION. IT IS BELIEVED THAT THIS IS A FAULTY ISSUE WITH KIA AND THEY ARE TRYING TO NOT TAKE RESPONSIBILITY FOR THIS ENGINE CATCHING FIRE. THEY ARE RECALLING HUNDREDS OF THOUSANDS OF CARS FOR ENGINE FIRES. WHEN DEALING WITH KIA NOW THEY ARE HOSTILE AND CALL IT AN "ALLEGED FIRE." THEY ARE NOW SAYING AN ADJUSTER NEEDS TO LOOK AT IT BUT THAT WAS OVER A WEEK AGO. NOW THEY ARE SAYING THE CASE MANGER FOR RECALLS IS ON VACATION.

Mileage: 60,000

CHECK ENGINE LIGHT IS ON CODE READS HIGH PRESSURE FUEL PUMP. WHEN STARTING THE CAR IT IS VERY SLUGGISH AND HAS FLUTTERING RPMS FOR THE FIRST 10 15 MINUTES WHEN DRIVING THE CAR IS JERKY AND HESITANT TO ACCELERATE. THERE IS CURRENTLY A ACTIVE RECALL ON THE HIGH PRESSURE FUEL PUMP BUT MY VIN IS NOT LISTED UNDER THE RECALL EVEN THOUGH IT WAS LISTED ON THE ENGINE RECALL. WAS TOLD I DID NOT NEED A NEW ENGINE BUT WAS GIVEN AN OIL CHANGE ABS NEW OIL PAN AND THE PROBLEM STARTED SHORTLY AFTER

Mileage: 140,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND POWERED DOWN. THE CONTACT'S SON PULLED OVER IN FRONT OF A STORE. WHEN HE OPENED THE HOOD, HE NOTICED THAT THE ENGINE WAS ON FIRE. THE BUSINESS OWNER OF THE STORE EXTINGUISHED THE FIRE WITH A WATER HOSE. THE FIRE DEPARTMENT WAS PRESENT, BUT THE FIRE HAD ALREADY BEEN EXTINGUISHED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO BECK & MASTEN KIA (25503 TOMBALL PKWY, TOMBALL, TX 77377, (281) 539-1111). THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,400. *TR

Mileage: 100,400

MY CAR HAVE BEEN READING MECHANISM ERROR ON THE RADIO FOR 6 MONTHS. RECENTLY MY LIGHTBULB WENT OUT THEN THE OTHER,, I DIDN'T HAVE 100 A PIECE SO I USED HIGH BEAM NOW ONE OF THOSE OUT. MY BACKSEAT INTERIOR LIGHT OUT WHICH ALL IS FINE I'M ASSUMING JUS NEED REPLACEMENT. I WAS DRIVING DOWN THE HIGHWAY WHEN I SAW SMOKE THEN A LOUD POP MY STEERING WHEEL LOCKED UP,, BRAKES IN ALL I BARELY MADE IT OFF THE ROAD THE WHEEL WAS SO TIGHT. I GET OUT TO A EXPLODED TIRE TORE UP BUMPER AND FENDER. EPS ENGINE LIGHT ALONG WITH A FEW OTHERS ARE ON. I GET MY CAR TOWED GET THE CRACKED RIMMED FIXED AND PROCEEDING TO FIX BUMPER AND FENDER BECAUSE I NATURALLY ASSUMED BAD TIRES. TODAY I'M DRIVING AGAIN I SUDDENLY SEE SMOKE THEN THE ENTIRE CAR SHUTS DOWN. I'VE TRIED A BOOST EVERYTHING CAME ON EXCEPT THE ENGINE. I TRIED PUTTING THE KEY IN THE SIDE COMPARTMENT STILL NOTHING. ALL LIGHTS ARE ON,, ON THE DASHBOARD ENGINE TIRE PRESSURE ETC. I REALLY CAN'T SAY WHAT'S THE PROBLEM BUT THIS IS THE SECOND TIME IT HAS HAPPENED. I'M LOSING MONEY AND MY CAR. I'M WITHOUT A CAR AS OF NOW.!

Mileage: 200,000

ISSUES WITH THE ENGINE- THETA II ENGINE SINCE 2015 (PREVIOUS OWNER LIZ REPORTED). I PURCHASED THE VEHICLE MARCH 2018 AND SENT IT IN KIA A MONTH LATER. LOCAL DEALERSHIP TOLD ME THE ENGINE NEEDED TO BE REPLACED BUT MY EXTENDED WARRANTY I PURCHASED DIDN'T APPROVE IT BECAUSE IT WAS A PREVIOUS PROBLEM (2015 ) OVAL DEALERSHIP TOLD ME ENGINE IS CONSUMING OIL AND THEY DO NOT KNOW WHERE THE OIL IS GOING. IT BLOWING SMOKE AND NOT DRIVABLE. THE CAR HAS BEEN IN THE SHOP (ANCIRA KIA) SINCE JANUARY AND KIA CORPORATE HAS BEEN PAYING MY RENTAL.

MY CAR RANDOMLY CAUGHT FIRE AT 10:30 PM WHILE IT WAS ALREADY SITTING IN MY DRIVE WAY SINCE 7 PM. THE ENTIRE FRONT END OF THE CAR IS NOW MELTED ON MY DRIVEWAY PAVEMENT. PUTTING MY FAMILY AND MY HOUSE AT DANGER.

Mileage: 65,000

ENGINE CAUGHT FIRE. CAR ACTING FUNNY PULLED INTO REST STOP. SMELLED SMOKE AND FLAMES STARTED COMING OUT OF THE HOOD. CAR IS NOW TOTALED. THE ENGINE HAD BEEN REPLACED DUE TO A PREVIOUS KIA RECALL. CAR IS TOTALED.

Mileage: 150,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO MENTOR KIA (440-953-1000, LOCATED AT 9090 MENTOR AVE, MENTOR, OH 44060) WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE ENGINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT THE DEALER REFUSED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 86,000

WHILE DRIVING OFF THE INTERSTATE THE KIA OPTIMA STARTED TO SMOKE AND WHEN PULLED OVER FLAMES STARTED TO COME FROM THE HOOD(CAR STILL ONE). THE FLAMES ONLY GOT BIGGER AND EVENTUALLY TOTALED THE VEHICLE .

Mileage: 81,000

I WAS DRIVING AROUND 45 MILES AND HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE. THIS HAPPENED ABOUT 3 MORE TIMES ON THE WAY TO THE DEALERSHIP. BROUGHT IT TO THE DEALER TOLD ME TO REPLACE THE BATTERY. THE SIGN CAME BACK UP AFTER ABOUT 30 MINUTES OF DRIVING.

Mileage: 99,900

"TAKATA RECALL". MY KIA HAS BEEN RECALLED SEVERAL TIMES, THE MOTOR HAS BEEN RECALLED TWICE. THE SECOND TIME, I HAD MY FAMILY WITH ME GOING TO ARKANSAS, AND THE CAR STALLED AS WE WERE GOING THROUGH A STOP LIGHT, ANOTHER VEHICLE ALMOST HIT US. I HAVE LOST WAGES FROM WORK, LOST TIME WAITING TO GET MY VEHICLE FIXED, IT HAS CAUSED STRESS AND ANXIETY AND RIGHT NOW I JUST GOT THREE MORE RECALL LETTERS IN THE MAIL. THESE CARES ARE UNSAFE, BUT UNFORTUNATELY IT IS MY ONLY MEANS OF TRANSPORTATION. I WANT KIA HELD ACCOUNTABLE AND TO GET THESE DANGEROUS CARS OFF THE STREETS BEFORE SOME GETS KILLED.

Mileage: 35,000

I OWN A 2013 KIA OPTIMA, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STARTED TO MISFIRE WHILE DRIVING ON THE HIGHWAY. THE TEMPERATURE OUTSIDE AT THE TIME WAS -50 WITH THE WINDCHILL. I HAD THE VEHICLE TOWED TO THE REPAIR SHOP AND THEY CALLED ME TO LET ME KNOW THAT THE #2 CYLINDER WAS JUNK. THEY THOUGHT IT WAS JUST A BAD COIL PACK BUT WHEN SWITCHED TO THE #1 CYLINDER THE MISFIRE CODE DIDN'T FOLLOW THE COIL PACK, IT CODE STAYED AT CYLINDER #2 EVEN WITH A BRAND NEW PLUG. THE SPARK PLUGS HAD BEEN REPLACED IN SEPTEMBER 2018, THE SAME ISSUE THAT CAUSED THE PLUGS TO FAIL IN SEPTEMBER WHEN THE PLUGS WERE CHANGED OUT HAPPENED AGAIN ON THIS OCCASION (FEBRUARY 6, 2019). I WAS INFORMED BY THE SERVICE MANAGER AT THE KIA REPAIR SHOP THAT THERE WAS AN UPDATE TO THE ECM THAT NEEDED TO BE DONE TO PREVENT THIS FROM HAPPENING, BUT WHEN I CONTACTED KIA TO SEE IF THEY WOULD COVER THE REPAIR OF THE VEHICLE BECAUSE THE UPDATE WAS NOT PERFORMED KIA REFUSED TO COVER THE REPLACEMENT OF THE ENGINE, WHICH IS THE ONLY SOLUTION BECAUSE THE SPARK PLUG FAILED AND BLEW APART IN THE CYLINDER BECAUSE THE ECM UPDATE WAS PERFORMED. WHEN I ASKED KIA WHY THE REPAIR WAS NOT BEING COVERED THEY STATED THAT THEY WERE NOT ALLOWED TO DISCLOSE THAT INFORMATION TO ME AND THAT IT WAS PROPRIETARY INFORMATION. I OPENED A CASE NUMBER (13034007) WITH KIA AND ASKED THEM TO PROVIDE ME WITH INFORMATION AS TO WHY THEY WON'T COVER THE REPAIR AND THEY HAVE YET TO RESPOND BACK TO ME, IT IS NOW FEBRUARY 12 AND HAVEN'T RECEIVED A RESPONSE. I ALSO RECEIVED INFORMATION STATING THAT MY WARRANTY WOULD BE EXTENDED TO 10 YEARS, 100,000 MILES BUT KIA ISN'T HONORING THAT WARRANTY IN THIS CIRCUMSTANCE. MY VEHICLE CURRENTLY HAS AROUND 89,000 MILES ON IT. I AM CURRENTLY STILL PAYING A LOAN ON THIS VEHICLE AND IT'S NOT DRIVABLE, IT CURRENTLY SITS PARKED UNTIL THIS GETS RESOLVED.

Mileage: 89,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE AND ENGINE COOLING). LUTHER KIA OF BLOOMINGTON (1701 AMERICAN BLVD W, BLOOMINGTON, MN 55431, (612) 424-7641) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INDICATED THAT THE REMEDY FOR THE PREVIOUS NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) MAY NOT HAVE BEEN PROPERLY PERFORMED. IN SOME CASES, THE HIGH PRESSURE FUEL HOSE MAY HAVE BEEN DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING THE ENGINE REPLACEMENT PROCEDURE. AS A RESULT, A FUEL LEAK COULD OCCUR AND INCREASE THE RISK OF FIRE. THE DEALER STATED THAT THE PART WAS ON A NATIONAL BACKORDER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT MONTROSE KIA IN SHEFFIELD (5033 DETROIT RD, SHEFFIELD, OH 44054, (440) 934-6699), THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE ENGINE. THE DEALER INSPECTED THE VEHICLE, STATED THAT EVERYTHING WAS FINE, AND REMOVED THE RECALL FROM THE VIN. AFTERWARDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE ENGINE WHEN DRIVING AND ACCELERATING FROM A COMPLETE STOP. THE CONTACT WAS WAITING TO SCHEDULE A FOLLOW-UP APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

THE VEHICLE MAKES A VERY LOUD RUMBLING NOISE WHEN ACCELERATING. I HAVE MAINTAINED OIL CHANGES, TUNE UPS, AND REGULAR MAINTENANCE ON THE VEHICLE

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE POWER STEERING, BRAKES, AND SEVERAL OTHER ELECTRICAL FUNCTIONS BECAME INOPERABLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. PRIOR TO THE FAILURE, JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) WAS INFORMED OF A KNOCKING SOUND IN THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED AROUND AND DROVE HOME. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A POOL OF OIL ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTER TREAD OF THE OIL FILTER HOUSING DETACHED AND COMPLETELY LEAKED OUT. THE OIL COOLANT UNIT ALSO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 54,398.

Mileage: 54,398

DRIVING UPHILL IN SUNOL CLOSE TO FREMONT I-680 WHEN I HEARD A CLICKING NOISE APPEARS TO BE THE ENGINE. THE NOISE GOT LOUDER THEN CHECK ENGINE LIGHT CAME ON. THE CAR NO LONGER ACCELERATE. THE ENGINE STARTED TO SHAKE SO I PULLED OVER AND EXIT FREEWAY. THE CAR THEN STOPPED ANG ALL ELECTRICAL LIGHT CAME UP ON THE DASHBOARD. I TRIED STARTING THE CAR, IT JUST SHAKE THEN DIED RIGHT AWAY. I THEN HAVE IT TOWED TO AN AUTO SHOP IN STOCKTON. THE MECHANIC SAYS SOMETHING CAME OFF LOOSE FROM THE ENGINE AND IT NEEDS AN ENGINE REPLACEMENT. A NEW ENGINE WOULD BE $5K TO $8K. I CONTACTED THE DEALERSHIP WHY A 5 YRS OLD CAR THAT HAS 114K ALL OF A SUDDEN HAVE AN ENGINE FAILURE WITH NO WARNING. THEY HAD ME CALLED KIA CONSUMER AFFAIR. THEY TOWED MY CAR TO THEIR PREFERRED KIA DEALERSHIP TO GET DIAGNOSE. I HAVE FOUND OUT THERE WAS A RECALL OF THIS VEHICLE SC147. THE DEALERSHIP WILL PERFORM A DIAGNOSTICS TOMORROW THEN THEY WILL CALL ME FOR THE RESULTS. IF THE CAUSED OF ENGINE FAILURE CAUSED BY THE RECALL, THEY WILL REPLACE IT WITH A NEW ONE AND PROVIDE A LOANER CAR.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE ABNORMAL NOISES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PROS KIA GLENDALE (818-745-1400, LOCATED AT 400 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

Mileage: 15,000

MY ENGINE WAS REPLACED DUE TO A RECALL FOR HESITATION/LOCK UP IN NOVEMBER 2017. NOT LONG AFTER REPLACEMENT THE NEW ENGINE BEGIN TO HESITATE LIKE THE OLD ENGINE. IT HAS CONTINUED TO DO THIS, BECOMING WORSE. IT IS USUALLY A DOUBLE HESITATION. IN OTHER WORDS THE CAR HESITATES SLIGHTLY, STARTS MOVING THEN HESITATES AGAIN MORE SERIOUSLY. THE LAST TIME IN DECEMBER, 2018 THE CAR DID THIS I WAS MAKING A TURN. IT WAS SERIOUS TO THE POINT THAT AN ONCOMING CAR HAD TO STOP. THIS IS EXACTLY THE SAME AS THE FIRST ENGINE. I'M VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR. THE CAR HAS 34,000 MILES BUT ONLY 5,000 ON THE REPLACED ENGINE.

Mileage: 5,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS A GRINDING NOISE COMING FROM THE ENGINE WHILE ATTEMPTING TO RESTART THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12631362. THE APPROXIMATE FAILURE MILEAGE WAS 79,105.

Mileage: 79,105

ABOUT THREE MONTHS AFTER HAVING MY ENGINE REPLACED DUE TO A RECALL, IT CAUGHT ON FIRE WHILE I WAS DRIVING.

Mileage: 92,700

I WAS DRIVING DOWN THE HIGHWAY WHEN MY ENGINE SEIZED AND MY CAR SHUT OFF. MY CAR IS COMPLETELY USELESS AND WILL NOT EVEN START.

Mileage: 79,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE REFILLED TO AVOID AN ENGINE FAILURE. THE FAILURE RECURRED ON A WEEKLY BASIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. *DT

Mileage: 85,000

CAR HAS NOT WANTED TO START 5 TIMES. FIRST STARTED IN NOVEMBER 2018. WHILE DRIVING ON THE HIGHWAY, IS HAS COMPLETELY SHUT DOWN TWICE IN THE MIDDLE OF TRAFFIC AND WOULD NOT START. ONCE MID DECEMBER & EARLY JANUARY. BATTERY DISCHARGE WARNING CAME ON SO I GOT A NEW BATTERY BUT STILL CONTINUED TO HAVE THE SAME PROBLEM. AT RANDOM TIMES IT ACTS AS IF IT DOES NOT WANT TO ACCELERATE AND STALLS

Mileage: 118,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS STOPPED, A KNOCKING SOUND WAS HEARD COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED AND THE KNOCKING SOUND BECAME LOUDER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED DUTCH MILLER KIA OF CHARLOTTE (704-247-7124, LOCATED AT 7725 SOUTH BLVD, CHARLOTTE, NC 28273) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Mileage: 126,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THERE WERE METAL SHAVINGS IN THE OIL AND CYLINDER NUMBER TWO WAS MISFIRING. THE VEHICLE WAS TOWED TO HIS HOME. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS NOT AVAILABLE.

Mileage: 124,000

I WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON AND THEN THE CAR STARTED TO OVERHEAT AND THEN JUST CUT OFF. I TRIED TO START THE VEHICLE BUT WOULD NOT START. HAD IT TOWED TO KIA WICH TOLD ME IT WAS THE PULLEYS FROZE UP AND SHREDDED THE BELT. NOW KIA JUST REPLACED MY ENGINE FROM THE RECALL. NOW I ALWAYS HAVE THE OIL CHANGED EVERY 3,000 MILES AND I TAKE IT TO THE SAME PLACE EVERYTIME NOW WHEN THEY CHANGED THE ENGINE THEY SAID I WOULD NEED A NEW ALTERNATOR BUT THAT WAS IT. NOT TO MENTION I JUST HAD IT AT KIA FOR A OIL CHANGE AND A FREE INSPECTION. WHICH THE INSPECTION STATED NOTHING ABOUT THE BELTS OR PULLEYS WHICH ARE SUPPOSED TO BE INSPECTED. SO THAT IS TWICE THEY MISSED A WORN OUT IDLER PULLEY. NOW THE MECHANIC I HAD LOOKING AT IT TOLD ME IT WAS SO WORN THAT IT BROKE OFF AND THAT THERE IS NO WAY THEY MISSED IT.

Mileage: 119,000

I WAS DRIVING TO WORK AND THE CAR JUST STOP IN THE MIDDLE OF TRAFFIC.THE AAA DRIVER SAID THE STARTER BUT THE FIRESTONE SAID THE MOTOR SEIZED UP.THIS HAPPENED 3 DAYS BEFORE CHRISTMAS THIS IS VERY HORRIBLE ME AND MY CHILDREN HAVE NO TRANSPORTATION AT ALL OR MONEY FOR A PROBLEM KIA OVER LOOK .

Mileage: 103,005

I HAVE BEEN HAVING REPEATED ISSUES FOLLOWING THE KIA THETA II ENGINE RECALL REPLACEMENT (SC147) SINCE JUNE 2018. MY CAR IS PRACTICALLY NEW WITH 53K +/- MILES, PURCHASED NEW, AND HAD ALL THE RECOMMENDED AND REQUIRED MAINTENANCE PERFORMED. I TOOK MY CAR TO RICK CASE KIA (DEALER CODE:GA083) TO HAVE MY ENGINE REPLACED MIDSUMMER 2018. SINCE THEN I HAVE BEEN EXPERIENCING PERSISTENT CHECK ENGINE LIGHT (CEL) ISSUES FOR THE SAME ENGINE DIAGNOSTIC CODE(P2191). EACH TIME I TAKE MY CAR TO THE DEALER FOR RESOLUTION, TECHNICIANS GIVE ME DIFFERENT REASONS FOR WHAT THEY "THINK" COULD BE THE ROOT ISSUE. THUS FAR, I HAVE BEEN TOLD THE ISSUE WAS DUE TO BAD GAS, AN O2 SENSOR GONE BAD, A LEAK, HISTORY CODE FROM ANOTHER DEALER NOT CLEARING THE RECALL, AND NOW A FUEL KIT WILL BE REPLACED. IT IS MY ASSUMPTION THAT IF KIA TECHNICIANS TRULY KNEW WHAT THE ISSUE WAS I WOULD NOT HAVE SO MANY REPEATED TRIPS FOR THE SAME ISSUE. TO THIS DATE(DECEMBER 14TH 2018) THEY STILL HAVE NOT PROVIDED A CLEAR RESOLUTION. IN LIGHT OF RECENT EVENTS SURROUNDING KIA VEHICLES, SPECIFICALLY OPTIMA, CATCHING ON FIRE AND ENGINES RANDOMLY BLOWING UP THIS IS SOMETHING THAT NEEDS AN IMMEDIATE RESOLUTION.IT IMPACTS MY SAFETY AS THE VEHICLE OWNER AND THOSE DRIVING AROUND ME. I HAVE EXPRESSED HOW UNCOMFORTABLE I AM DRIVING THIS CAR IN THE CURRENT STATE (WITH THE ENGINE LIGHT ON) AND MY CONCERNS ARE BEING DISMISSED. I AM TOLD THAT IT IS NOT A DRIVABILITY ISSUE AND I CAN DRIVE IT AWAY WITH THE LIGHT ON. IT SHOULD BE NO SURPRISE WHY THAT IS NOT A COMFORTING DIAGNOSIS AS I HAVE BEEN BACK ABOUT 6-7 TIMES NOW. I AM CURRENTLY MAKING ATTEMPTS TO ENGAGE/ESCALATE THIS WITH THE KIA CORPORATE OFFICE. IN AN ATTEMPT TO BE PROACTIVE I AM SEEKING HELP!

Mileage: 50,000

IT STARTED AS A METAL TO METAL CLICKING SOUND. I WAS ABLE TO DRIVE HOME SAFELY. THE FOLLOWING MORNING WHEN I TRIED TO START IT THE CAR RATTLED AND SHUT OFF ON IT'S OWN.

ENGINE STARTED MAKING NOISE IN THE ENGINE WHILE DRIVING ON INTERSTATE. ENGINE EXPLODED, CAR WAS IN GULFED IN SMOKE AND FLAMES. I PULLED THE CAR TO THE THE SIDE OF THE ROAD AND GOT OUT AS FAST AS I COULD. TOTAL BURN DOWN AND TOTAL LOSS OF MY CAR IN LESS THAN 10 MINUTES. I HAVE VIDEO AND PICTURES

Mileage: 112,000

DRIVING DOWN THE FREEWAY WHEN MY ENGINE JUST LOCKED UP. HAD MY CAR PICKED UP BY A TOW TRUCK AND FOUND THERE WAS NO OIL IN THE CAR, AND THE BOTTOM OF MY CAR WAS COATED IN OIL. HAD NO INDICATIONS THERE WAS ANY TROUBLE BEFORE THE ENGINE SEIZED. IMAGE ATTACHED SHOWS UNDERCARRIAGE COVERED IN OIL.

Mileage: 36,300

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT, THE OIL PRESSURE INDICATOR ILLUMINATED, THE VEHICLE WOULD NOT ACCELERATE PROPERLY, AND THE ENGINE STALLED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER KIA OF HUNTINGTON (1720 EAST JERICHO TNPK, HUNTINGTON, NY 11743) WHO DIAGNOSED THAT THE TURBO WASTE GATE VALVE SOLENOID FAILED AND NEEDED REPLACEMENT. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 12523258 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

CAR BURNING THROUGH OIL EVERY 20 DAYS TO THE POINT THE OIL IS COMPLETELY EMPTY. STARTED A OIL CONSUMPTION TEST ON OCTOBER 1, 2018. OIL LIGHT CAME ON BY OCTOBER 20, WPQ8. I CONTACTED DEALERSHIP ABOUT OIL LIGHT HOWEVER THEY STATED I MUST WAIT 30 DAYS AND DO NOT TOP OFF CAR WITH OIL. I DECREASED DRIVING THE NEXT 10 DAYS TO PREVENT DAMAGE. I WENT BACK AFTER OVER 1,000 MILES AND 30 DAYS ON OCTOBER 30, 2018 TO KIA DEALERSHIP IN CHAMBLEE, GA. WAS ONLY GIVEN A OIL CHANGE AND ADDITIVE. CAR DEALERSHIPS STATED THAT THIS IS HOW MY CAR IS AND I WILL NEED TO FREQUENTLY DO OIL CHANGES.

WHILE ON THE FREEWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE STARTED SMOKING OUT THE REAR END AND LOST ALL POWER. WHEN I PULLED ONTO THE SHOULDER AND STOPPED, FLAMES CAME FROM UNDER THE HOOD TOWARDS THE WINDSHIELD. MY VEHICLE CONTINUED TO BURN UNTIL THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. ONCE EXTINGUISHED THE FIRE CAPTAIN SAID IN HIS EXPERIENCE THIS APPEARED TO HAVE BEEN AN ELECTRICAL ISSUE. KIA ALSO HAS CLAIMS ABOUT SPONTANEOUS FIRES IN SEVERAL MODELS INCLUDING MINE DUE TO METAL SHAVINGS FROM THE FACTORY IN THE OIL CAUSING A FIRE.

Mileage: 95,000

ON SEPTEMBER 16, 2018 AT APPROXIMATELY 930AM, WHILE ON DUTY AT WORK(CORRECTION OFFICER) MY KIA OPTIMA GDI 2013 WENT UP IN FLAMES IN THE PARKING LOT OF MY JOB.. I WAS NOT PRESENT AND THE VEHICLE. I HAD ALREADY BEEN ON DUTY 530AM THAT MORNING. ONCE I MADE IT TO THE SCENE MY CAR WAS COMPLETELY ALMOST BURNT TO THE GROUND. THE FIRE DEPARTMENT LABELED IT AS A ELECTRICAL FIRE, WHICH CAUSED THE CAR THE BURN FROM THE INSIDE OUT, STARTING FROM THE ENGINE. I HAD SEVERAL PERSONAL ITEMS OF MINE BURNT IN THE FIRE AND ALSO WORK EQUIPMENT THAT WAS LOST IN THE FIRE. SINCE THE INCIDENT I'VE SUFFERED MENTAL, EMOTIONAL AND PHYSICAL DISTRESS. I'M A SINGLE MOTHER AND I DEPENDED ON MY CAR TO GET ME WHERE I NEEDED TO GO. THINGS HAVE BEEN VERY FRUSTRATING AND HARD. I'M SEEKING HELP FROM KIA MOTORS. *TR

Mileage: 70,000

WHILE DIVING MY 2013 KIA OPTIMA SX. ALL THE LIGHTS IN THE DASH STATED FLASHING WHILE DRIVING I PULLED OVER ON THE HIGHWAY MY DAUGHTER AND I SEEN SMOKE COME FROM THE HOOD OF THE CAR AND I THEN SEEN A REFLECTION ON THE GROUND IT WAS 9PM AT NIGHT. THAT'S WHEN MY DAUGHTER AND I WALKED AS FAR AS WE COULD ON THE HWY AND CALLED THE POLICE. I HAVE CALLED KIA NATIONAL FILED A COMPLAINT I HEARD FROM SOMEONE ONCE AND HAVENT HEARD FROM ANYONE ELSE SINCE. THE ACCIDENT HAPPENED ON SEPTEMBER 29, 2018.

Mileage: 107,000

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO SLOW DOWN, SMOKE APPEARED UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HEARD A POPPING SOUND AND THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE MATTER WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Mileage: 124,000

WAS DRIVING THE CAR, SMELLED A ELECTRICAL SMELL, AND THE CAR BURST INTO FLAMES WHILE DRIVING DOWN THE ROAD, 17 MINUETS AFTER IT BEING SERVICED AT THE DEALERSDHIP

Mileage: 60,000

MY 2013 KIA OPTIMA DISPLAYED SEVERAL ELECTRICAL ISSUES WITH RADIO PANEL, WARNING LIGHTS ON DASH, SEAT BELT WARNING ON WHILE BUCKLED AND DRIVING, AND DOORS WOULD LOCK ON THEIR OWN WEEKS PRIOR TO THE CAR GIVING OUT ON ME AFTER A QUARTER OF A MILE DRIVE. IT WOULD NOT START AT ALL. MECHANIC THOUGHT IT WAS A STARTER ISSUE BUT TURNED OUT THAT THE ENGINE LOCKED. I PURCHASED THE CAR IN 2015 AND HAD SOME FUEL SYSTEM ISSUE A YEAR AFTER PURCHASE , COSTING OVER $900 TO REPAIR. NOW THIS...THERE WAS NO SMOKE OR OTHER WARNINGS RIGHT BEFORE IT STOPPED. I HAD NOTICED THE SMELL OF WIRES OR SOME TYPE OF ELECTRICAL COMPONENTS BURNING AFTER DRIVING THE CAR A FEW TIMES OVER THE LAST FEW YEARS BUT WASN'T SURE OF WHERE IT MAY HAVE BEEN COMING FROM. WOULD BE GREAT IF I DIDN'T HAVE TO SPEND A LUMP SUM TO REPAIR MOTOR WHILE STILL PAYING OFF THE CAR!

Mileage: 150,000

THERE IS AN OPEN ENGINE RECALL CURRENTLY, I SCHEDULED AN APPOINTMENT FOR THE RECALL FOR 10/9. ON FRIDAY OF 10/5 I WAS DRIVING DOWN I-95 SOUTH AND MY CAR STARTED TO SHAKE AND THE ENGINE AND OIL LIGHT CAME ON, I PLACED THE CAR IN NEUTRAL IN THE LANE AND I WAS ABLE TO PLACE THE CAR IN NEUTRAL AND ROLE TO THE SHOULDER DUE TO ENGINE FAILURE. I HAD IT TOWED TO THE DEALERSHIP TUESDAY 10/9 TO THE LAUREL KIA LOCATED AT 14921 BALTIMORE AVENUE LAUREL, MD. JEREMY WAS THE SERVICE LEADER THAT I SPOKE WITH AND HE SUPPOSEDLY SERVICED MY CAR. AFTER GETTING MY CAR SERVICED ON 10/9 I HAD TO IMMEDIATELY RETURN THE DEALERSHIP AGAIN BECAUSE I HAD ENGINE FAILURE AGAIN AND MY CAR STALLED WHILE DRIVING HOME. I WENT BACK AND JEREMY SAID THAT NOTHING WAS WRONG TO LET THE CAR RUN THEN DRIVE HOME. I MADE IT HOME THAT DAY BUT ON WEDNESDAY 10/10 MY CARE BROKE DOWN DUE TO ENGINE FAILURE AGAIN WHILE DRIVING ON THE HIGHWAY, THE CAR BEGAN TO SHAKE THE ENGINE STALLED AND THE ENGINE BEGAN KNOCKING EXTREMELY LOUD. I ALMOST GOT INTO A ACCIDENT BECAUSE OF THIS. THE CAR WAS TOWED ON 10/11 BACK TO THE DEALERSHIP SO THAT THE ENGINE CAN GET CHECKED. I HAVE GONE TO THE LAUREL KIA DEALERSHIP THREE TIMES TO HAVE THIS RECALL REPAIRED AND I AM STILL UNABLE TO DRIVE MY CAR EFFECTIVELY AND SAFELY ON THE ROAD DUE TO THE MANUFACTURERS ERROR. AND THE DEALERSHIP OF SERVICE IS UNWILLING TO CORRECT THIS RECALL ERROR.

Mileage: 100,638

I WAS DRIVING ON THE FREEWAY FOR ABOUT 20 MINUTES WHEN THE CAR SHUT OFF AND DIDN'T NOT START TOOK IT TO A MECHANIC AND SAID THE ENGINE LOCK.

Mileage: 80,000

MY 2013 KIA OPTIMA CAUGHT ON FIRE JUST SHORT OF DRIVING IT FOR ABOUT 15-20 MIN ON 9/23/18. WE GOT NO WARNING ON THE DASHBOARD WE HEARD A LIGHT POP NOISE, THE VEHICLE TURNED OFF WHEN WE GOT OFF THERE WAS FIRE COMING OUT FROM THE HOOD THAT FASTLY SPREAD THROUGHT OUT UP TO THE WHOLE FRONT OF THE CAR DESTROYING THE WHOLE ENGINE. THE CAR NEVER HAD ANY MECHANICAL ISSUES. WE HAD JUST DRIVEN FROM AZ TO CA THE NIGHT BEFORE WITH NO PROBLEMS. I STILL HAVE NO EXPLANATION WHY MY 5 YEAR OLD CAR WITH JUST A LITTLE OVER 86K MILES CAUGHT ON FIRE.

Mileage: 86,800

MY CAR (KIA OPTIMA 2013) WAS PART OF THE RECALL IN 2017 AND IN DECEMBER 2017 MY CAR CAME TO A COMPLETE STOP ON A VERY BUSY FREEWAY IN CALIFORNIA. I HAD MY CAR TOW TO THE DEALERSHIP. THEY REPLACED MY ENGINE BECAUSE IT WAS PART OF THE RECALL. 9 MOS LATER SEPTEMBER 16TH 2018 MY FIANCEE WAS DRIVING DOWN A HILL ON A CALIFORNIA FREEWAY AND HE HAD NO BRAKES AND OTHER DRIVERS WERE HONKING AND YELLING YOUR CAR IS ON FIRE. HE USED THE EMERGENCY BRAKES TO TRY AND SLOW DOWN TO EXIT THE FREEWAY HE WAS PICKING UP SPEED BECAUSE HE WAS GOING DOWN HILL THE CAR WAS WAS STARTING TO FILL UP WITH SMOKE. HE WAS HOPING THE WINDOWS WOULD GO DOWN AND THEY DID HE START EXITING FREEWAY PUSHING ON THE EMERGENCY BRAKE SLOWING DOWN APPROACHING A CURB TURNING THE WHEEL TOWARDS THE CURB STILL ROLLING HE JUMPS OUT OFT THE CAR RUNNING AWAY FROM VEHICLE. JUST SECONDS AFTER HE GETS OUT HE SAID THE CAR JUST WAS IN FLAMES BURNING FROM THE ENGINE TIRES POPPING AND WINDOWS BREAKING OUT. THE CAR HAS ONLY 8,000 MILES ON NEW MOTOR THE WHOLE CAR HAD 108,000 THE WAS A 2013 5 YEARS OLD

Mileage: 8,000

THESE ENGINES CATCH ON FIRE AND I THINK I KNOW WHY AND HAVE VIDEO PROOF. THIS CAR IS NOT SAFE.

MY CAR IS PARKED IN THE DRIVEWAY AT MY JOB. IT HAD BEEN PARKED THERE SINCE 2:50 PM. AT 11 PM I WENT OUTSIDE AFTER CLOCKING OUT AND IT WOULD NOT CRANK. HOWEVER, ALL MY LIGHTS IN THE INSIDE AND ON MY DASHBOARD REMAINED WORKING. UPON TRYING TO TURN OVER MY KEY, MY CAR WOULD MAKE A CLICKING SOUND. AFTER AB 10 MINUTES OTHER THINGS BEGAN TO FADE OUT SUCH AS MY LIGHTS. I ALSO COULD NOT USE MY REMOTE KEY ANYMORE TO LOCK OR UNLOCK MY DOORS. I ONLY HAD THIS CAR A MONTH, AND IT IS STILL IN THE CONDITION IT WAS BOUGHT IN. I'M NOT SURE WHAT THE PROBLEM IS OR WHAT COULD HAVE CAUSED THIS PROBLEM.

Mileage: 108,141

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 30 MPH, THE REAR COMPARTMENT OF THE ENGINE CAUGHT ON FIRE. THE VEHICLE WAS ABLE TO BE PULLED INTO A PARKING LOT. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (COAST TO COAST MOTORS, 8102 E 11TH ST, TULSA, OK 74112, (918) 832-9000) AND THEY STATED THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FIRE. THE CONTACT WAS STILL WAITING TO HEAR BACK FROM THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, SMOKE APPEARED FROM UNDER THE HOOD OF THE VEHICLE. AFTER STOPPING THE VEHICLE, FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE ENGINE WAS REPLACED IN MAY OF 2018 PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE). THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

DIVING AT 40 MPH. COME TO A STOP AT RED LIGHT AND ENGINE BEGINS MAKING A SLIGHT NOISE. NO WARNING GAUGES OR WARNING LIGHT GO OFF. START DRIVING TO DRIVE AGAIN AND 2 BLOCKS LATER A VERY LOUD MECHANICAL BANG AND THE ENGINE SHUT DOWN. WOULD NOT RESTART. OIL LIGHT WENT OUT USING THE STARTER WHILE TRYING TO RESTART. NEVER GOT THE ENGINE RESTARTED. CAR IS NOW AT KIA OF LANSDALE AFTER I HAD TO PAY FOR TOWING. I PERFORM COURIER SERVICES TO US TREASURY DEPT AND US ATTORNEY IN PHILADELPHIA AREA. I NEED THIS CAR BACK DESPERATELY. LAST OIL CHANGE WAS 2000 MILES AGO WITH FULL SYNTHETIC OIL. ALWAYS HAVE USED FULL SYNTHETIC. WHEN I GOT THE CAR PULLED OVER AND GOT OUT THE SMELL OF OIL BURNING WAS CLEARLY EVIDENT TO MYSELF AND ANOTHER GENTLEMAN WHO STOPPED TO SEE IF I NEEDED ANY HELP. I BELIEVE THIS IS AN ABSOLUTE RECALL RELATED ISSUE.

Mileage: 140,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE CHECK ENGINE WARNING INDICATOR STOPPED ILLUMINATING, THE FAILURE WENT AWAY. THE VEHICLE WAS DRIVEN TO KIA MALL OF GEORGIA (4180 BUFORD DRIVE, BUFORD, GA 30519) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PASSED THE EVALUATION TEST AND THE ENGINE DID NOT NEED REPLACEMENT; HOWEVER, NEW TURBOS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

Mileage: 152,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER (SONS KIA, 100 SONS DR, MCDONOUGH, GA 30253, (678) 619-1393) AND STATED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THE FAILURE DID NOT OCCUR DURING THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,500. **TR UPDATED 10/31/18*JB

Mileage: 52,500

SOMETIMES WHEN I DRIVING THIS THE ENGINE JUST TURN OFF ...

Mileage: 88,700

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, SMOKE APPEARED UNDER THE VEHICLE ON THE DRIVER'S SIDE. THE CONTACT WAS ALERTED OF FLAMES BY OTHER MOTORISTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXITED ON THE PASSENGER SIDE. THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE CONTACT CALLED EARNHARDT KIA DEALER AT (602) 346-5400 (LOCATED AT 2121 E BELL RD, PHOENIX, AZ 85022), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

APPARENTLY THERE WAS A RECALL ON MY CAR IN WHICH I WAS NEVER NOTIFIED OF. TODAY WHILE DRIVING THE CAR STARTED MAKING A KNOCKING NOISE, AND STOPPED RUNNING. ALL THE LIGHTS CAME ON AND TH ECAR IS BROKE DOWN ON THE SIDE OF THE ROAD.

Mileage: 130,000

MY CAR WAS OCCASIONALLY MAKING A LOUD NOISE WHEN DRIVING. WHEN STOPPED AT A LIGHT, THE CAR THEN SUDDENLY STARTED SHAKING WHILE IDLING AND BECAME SLUGGISH AND WOULD NOT ACCELERATE OVER 20 MPH. I HAD TO SLOWLY DRIVE MY CAR BACK HOME, WITH VERY LITTLE ACCELERATION. I THEN TOWED IT TO A MECHANIC WHO HAD TOLD ME THERE'S A PROBLEM WITH A TURBO, AND IT WAS MOST LIKELY CAUSED BY THE LEFTOVER DEBRIS IN THE ENGINE, WHICH WAS COVERED BY THE RECALL. I CALLED KIA'S CUSTOMER SERVICE LINE, AND I WAS TOLD MY CAR PASSED THE RECALL INSPECTION A YEAR AGO, BUT IT SOUNDS LIKE IT SHOULD BE COVERED NOW CONSIDERING I CAN NO LONGER DRIVE THE CAR. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE THEY TOLD ME THEY WOULD LOOK OVER THE CAR, BUT NOT WITHOUT IMMEDIATELY SAYING THAT THERE'S A CHANCE IT 'WON'T BE COVERED' AS IF THEY WERE ANTICIPATING TELLING ME THEY WON'T DO IT. ON SATURDAY I WAS TOLD I WOULD GET A CALL THE FOLLOWING MONDAY, WHICH I NEVER DID. I FINALLY HAD TO CALL THURSDAY, JUST TO BE ON HOLD FOR 30 MINUTES TELLING ME ITS ONLY THE TURBO AFFECTED, NOT THE ENGINE OR TURBO LINE, AND THEREFORE IT'S NOT UNDER RECALL. NOT ONLY DID THEY TELL ME SOMETHING I ALREADY KNEW, THAT THE TURBO WAS BLOWN, BUT I'M CHARGED $110 FOR A DIAGNOSTIC FEE THAT I WAS NEVER TOLD ABOUT BEFOREHAND, TO CHECK SOMETHING THAT'S ON RECALL, NOT TO MENTION THE TOW I HAVE TO PAY FOR. I CALLED KIAS CUSTOMER SERVICE WHO JUST GAVE ME AN OH WELL THAT'S TOO BAD SORRY NO ONE TOLD YOU, I'M NOT GOING TO TRY TO HELP. I'M NOT EVEN CONVINCED THAT THEY DID ANY TESTS ON MY ENGINE, OR LOOKED INTO THE CAUSE OF THE TURBO FAILURE. MY ONLY EXPLANATION WHEN ASKING ABOUT THE CAR WAS, 'IT NEEDS A TURBO'. WHILE READING OTHER PEOPLE'S STORIES ABOUT THE RECALL, EVERYONE ELSE'S DEALER SAW THAT THE CAR COULDN'T DRIVE, REPLACED THE ENGINE AND TURBO, AND CALLED IT A DAY. I THOUGHT IF THERES A RECALL EVERY CAR GETS FIXED REGARDLESS IF IT NEEDS IT.

Mileage: 89,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND NEEDED TO BE JUMPSTARTED. ONCE THE VEHICLE WAS RESTARTED, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND SMOKE AND FLAMES EMERGED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

THE ENGINE ON MY VEHICLE IS UNDER A RECALL, HOWEVER, I HAVE YET TO RECEIVE A LETTER FROM KIA STATING WHEN I CAN TAKE MY CAR TO THE LOCAL DEALERSHIP FOR ENGINE REPLACEMENT. I AM THE ONLY OWNER OF THIS CAR, AND HAVE LIVED AT THE SAME ADDRESS DURING THIS TIME. I CURRENTLY HAVE OVER 76,000 MILES ON THE VEHICLE, AND CONCERNED MY GOOD LUCK COULD RUN OUT. ANY PRESSURE YOU CAN APPLY TO GET THIS RESOLVED WOULD BE APPRECIATED. THANK YOU.

Mileage: 76,000

WE WERE DRIVING ON THE FREEWAY AT 80 MILES AN HOUR AND THE ENGINE DIED. AFTER BEING TOWED TO A DEALER, COME TO FIND OUT THERE WAS AN ENGINE RECALL, THAT THE DEALER (CORWIN FORD, NAMPA IDAHO) WE BOUGHT IT FROM WAS NOTIFIED OF 6 MONTHS BEFORE WE PURCHASED THE CAR AND WAS NEVER INFORMED OF. WE COULD HAVE BEEN SERIOUSLY INJURED IF IT HADN'T BEEN FOR MY BOYFRIEND DRIVING AND ABLE TO GET US OFF THE FREEWAY SAFELY.

Mileage: 103,000

CAR LOSSES POWER SUDDENLY AND LURCHES. THIS HAS HAPPEND WHEN CAR IS CRUISING AT HIGHWAY SPEEDS OR WHEN STARTED, STATIONARY. ONCE THAT HAPPENS CAR MAY HAVE TO BE RESTARTED TO WORK AGAIN. SOMETIMES THAT WORKS, SOMETIMES IT DOES NOT. WHEN IT PERSISTS FOR A WHILE, MAXIMUM SPEED IS ABOUT 5 MPH IF STARTED FROM A STOP. ENGINE WARNING LIGHT COMES ON AND THE CODE P2118 (THROTTLE ACTUATOR MOTOR CURRENT RANGE) IS SHOWN BY AN OBD. THE PROBLEM HAS OCURRED BEFORE. DEALER INITIALLY CHANGED THROTTLE BUT PROBLEM RECURRED. THE ISSUE WAS EVENTUALLY TRACKED TO A FAULTY ENGINE CABLE HARNESS. THE WHOLE ENGINE HARNESS HAD TO BE REPLACED. HOWEVER, PROBLEM IS OCURRING AGAIN A YEAR LATER.

Mileage: 65,000

TAKATA INFLATORS READ ON WEBISTE;HOWEVER, GOT IN A WRECK ON 4/11/18 CAR TOTALLED GOT HIT IN FRONT END AND NO AIRBAGS DEPLOYED IN THE ENTIRE CAR, I HIT STEERING WHEEL AND HAD TO GO TO THE ER. ALSO, IN AUGUST OF LAST YEAR THE CAR HAD INTERNAL ENGINE FAILURE AND PUT NEW ENGINE IN MY CAR. HAD NOTHING BUT COMPLAINTS ON THIS CAR. I EMAILED KIA ON THE AIR BAGS AND NO ONE HAS GOT BACK IN TOUCH WITH ME.

Mileage: 13,000

DRIVING ON HIGHWAY ENGINE COOLING SYSTEM FAILED, BLOWING THE HEAD GASKET, 66,000

Mileage: 66,000

WHILE I WAS DRIVING THE CAR, I STOPPED AT A STOP LIGHT, AND REALIZED THAT MY CAR WAS ON FIRE FROM THE ENGINE AREA. THE ELECTRICAL SHORTED OUT AND I WAS LOCKED IN THE CAR, I HAD TO MANUALLY HOLD THE ELECTRIC LOCK TO BE ABLE TO ESCAPE FROM THE CAR. IT WAS ENGULFED IN FLAMES.

Mileage: 60,000

INTERMITENLY .CAR WON'T START ALL ELECTRONIC SIGNALS OFF ,NOTHING DEAD . ENGINE TICKING AFTER I STOP & PARK IT . I HEAR A LOUD TICKING. BURNING OIL. AT LEAST 5 TIMES ,WHILE EXCELERATING CAR TAKES OFF REAL FAST . HARD TO CONTROL ,KEEP IT ON THE ROAD. PULLS TO THE RIGHT. HAD TO REPLACE TIRES ONLY HAVE 41K MILES. PAINT CHIPS.FOBS DO NOT WORK. I HAVE COMPLAINED TO DEALERS AT LEAST 6-7 TIMES. PLEASE NOTE* I PURCHASED VIP PREMIER ULTIMATE PROTECTION PLUS & GLASS COAT & TEFLON INTERIOR PROTECTION.$ 1850.00 ESTIMATE. EXTRA. COVERS EVERYTHING I REPORTED.

WHEN I CUT MY CAR OFF AFTER DRIVING OR SOMETIMES WHILE DRIVING I HAVE A TICKING NOISE THAT SORT OF SOUNDS LIKE A BOMB. ALSO, WHEN I PUT MY CAR IN REVERSE THERE IS SOME SORT OF GRINDING NOISE. THE CAR ALSO DOESNT TAKE OFF/DRIVE THE WAY IT USE TO

Mileage: 130,000

TAKATA RECALL, HAVE SUPER LOUD RATTLING NOISE IN THE MOTOR AT FIRST START UP AND CONTINUES THE ENTIRE TIME ITS RUNNING. KIA SUNTRUP CLAIMS ITS "NOT LOUD ENOUGH "AND WHEN I ASKED WHAT THE LEVEL OF NOISE MINE IS CURRENTLY AND WHAT THE STANDARD FOR FIXING IS, THEY HAD NO CLUE! COME ON, CAR HAS 47,000 MILES ON IT AND HAS DONE THIS LOUD NOISE FOR THE LAST 25,000. KIA NEEDS TO STAND BEHIND THEIR VECHILES

I BOUGHT THE CAR BRAND NEW IN 2013 WITHIN 1 YEAR AFTER PURCHASING THE CAR STARTED USING OIL AND MOTOR HAD A LITTLE BIT OF A TICK SOUND.. CHECKING THE OIL EVERYDAY BECAUSE NONE OF THE LIGHT IN THE CAR CAME ON AND IT BEING NEW I GOT A RECALL SO I MADE APPOINT EVERYTHING THE RECALL LISTED MY CAR WAS DOING.. THEY SAID IT PASSED TEST. BUT ME KNOWING SOMETHING WASN'T RIGHT ABOUT IT DIDN'T BELIEVE THEM.. 4 MONTHS LATER I'M GOING DOWN HIGHWAY AND ENGINE JUST QUITS ON ME SO I COAST IN CLOSEST PLACE AND PUT CAR IN PARK.. TRYING TO START THE CAR IT WOULD NOT CRANK AND BRAKES LOCKED. TWO DIFFERENT MECHANICS HAS LOOKED AT MY CAR AND ITS THE MOTOR.. BUT KIA IS WANTING ME TO SPEND THE MONEY I DON'T HAVE AND THAT'S THERE FAULT TO FIX MY CAR..

Mileage: 14,800

TL-CONTACT OWNS A 2013 KIA..... MARCH 31, 2017 NHTSA CAMPAIGN NUMBER: 17V224000 BEARING WEAR MAY RESULT IN ENGINE SEIZURE BEARING WEAR MAY RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 17V224000 MANUFACTURER KIA MOTORS AMERICA COMPONENTS ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED 618,160 SUMMARY KIA MOTOR COMPANY (KIA) IS RECALLING CERTAIN 2011-2014 OPTIMA, 2012-2014 SORENTO AND 2011-2013 SPORTAGE VEHICLES. MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE. REMEDY KIA WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE ENGINE ASSEMBLY, AND REPLACE THE ENGINE IF NECESSARY, FREE OF CHARGE. THE RECALL BEGAN JUNE 20, 2017. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 1-800-333-4542. KIA'S NUMBER FOR THIS RECALL IS SC147. CONTACT ADVISED TO CONTACT KIA AT 800-333-4542

"TAKATA RECALL" MY ENGINE STARTED SHAKING AND THE CAR STOPPED!

Mileage: 130,000

ONE DAY WHILE DRIVING MY CAR, IT BEGAN HAVING SOME CLICKING SOUNDS IN THE ENGINE. AFTER A FEW MINUTES IT COMPLETELY TURNED OFF AND WOULD NOT START. I GOT IT TOWED TO A MECHANIC WHO SAID THERE WAS METAL PIECES IN THE OIL WHICH CLOGGED OIL FLOW AND NEEDED TO REPLACE THE ENGINE.

Mileage: 100,000

I AM CURRENTLY STATIONED IN RAMSTEIN GERMANY WITH THE U.S. AIR FORCE. I CONTACTED KIA TO HAVE THE RECALL CHECKED AND THE WORK COMPLETED. THEY ARE REFUSING SAYING THAT SINCE I AM IN GERMANY THE RECALL DOESN'T AFFECT THEM. THEY ARE ALSO REFUSING TO HONOR MY WARRANTY. EMAIL IS THE BEST TO CONTACT ME OR VIA CELL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 70,000

THE VEHICLE QUIT SUDDENLY AND WITHOUT OTHER WARNING ON A TOLL ROAD, APPROX SPEED OF 70 MPH AT NIGHT. I WAS UNABLE TO GET TO THE VEHICLE TO BE TOWED DUE TO THE LATE NIGHT, I HAVE TOWED LATER, ORIGINALLY THINKING IT WAS A BAD BATTERY, THAT TURNED OUT TO BE TRUE, SO WE REPLACED THAT BATTERY WITH A NEW ONE AND IT INSTANTLY SMOKED THE STARTER, REQUIRING A NEW ONE, WHICH IT DESTROYED, AT THAT TIME FURTHER DIAGNOSIS REVEALED THE ENGINE WAS SEIZED. I NOTICED LATER THIS IS A KNOWN ISSUE AND A RECALL FROM KIA HAS BEEN ISSUED FOR A REPLACEMENT. THE FIRE I NOTE IS THE ELECTRICAL FIRE FROM REPLACING THE BATTERY WITH A FRESH BATTERY, AND SINCE THE ENGINE WAS SEIZED, THE STARTER LOCKED AND CAUGHT FIRE, REQUIRING A NEW STARTER, OBVIOUSLY AFTER THE MOTOR IS FULLY REPAIRED, BUT I OWE APPROX $350 FOR THE STARTER AND $400 APPROX FOR THE ELECTRICAL FIRE, I AM UNCERTAIN OF OTHER DAMAGE CAUSED BE THE ENGINE SEIZING AT SUCH SPEEDS/

Mileage: 120,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AFTER LOSING FUNCTIONALITY OF VARIOUS ELECTRICAL SYSTEMS. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO VALLEY HI KIA (14673 CIVIC DR, VICTORVILLE, CA), BUT THE FAILURE WAS NOT DIAGNOSED UNTIL THE SECOND TIME IT WAS BROUGHT IN FOR DRIVING ABNORMALLY. THE DEALER DIAGNOSED THAT THE ELECTRONIC SYSTEM, MOTOR MOUNT, AND TRANSMISSION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER BANNED THE CONTACT FROM RETURNING. THE CONTACT TOOK THE VEHICLE TO KIA OF ORANGE (210 W KATELLA AVE, ORANGE, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT DID NOT RECEIVE A RECALL NOTICE. THE RECALL WAS REMEDIED, BUT NO OTHER REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED LOWER BACK, HIP, AND HEAD INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

Mileage: 56,000

IT STALLS AT LOW SPEED AND STALLS AT HIGH SPEED PULLS HARD TO THE RIGHT. AND MOTOR MAKES ALL KIND OF SOUNDS LIKE RATTLES WHEN COLD. AND RUN POORLY WHEN COLD. HAD A TOTAL OF 4 RECALLS AND HAVE NOT HAD IT A YEAR. HAD IT SENT TO KIA OF CHATTANOOGA WHEN I FIRST GOT IT FROM EDD KIRBY OF DALTON,GA AND ALL THEY DONE WAS PUT 600 MILES ON IT. AND DID NOTHING TO IT. THEN IT WAS TAKEN TO KIA OF DALTON,GA FOR THE REST OF THE RECALLS BUT NOTHING WAS FIXED ALL THEY DONE WAS SERVICED THE CAR. THE CAR IS UNSAFE TO BE ON THE ROAD. IT IS GOING TO END UP GETTING SOMEONE KILLED OR BADLY HURT. I AM ABOUT READY TO CALL A LAWYER AND CHANNEL 3 NEWS OF CHATTANOOGA, TENN. IF YOU CALL FOR MORE INFORMATION YOU MAY TALK TO MY HUSBAND [XXX] AT ANYTIME. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

THE ISSUE BEGAN APPROXIMATELY MID-MAY '17 WHILE MY CAR WAS IN MOTION ON THE HIGHWAY (55MPH SPEED LIMIT, SAME SPEED LIMIT FOR EACH TIME I EXPERIENCED THE ISSUES IN THIS SUMMARY). I HONKED MY HORN AND PRESSED ON MY BRAKES (DUE TO ANOTHER CAR MAKING AN UNSAFE LANE CHANGE INTO MY LANE). SIMULTANEOUSLY, AS I HONKED THE HORN THE ENGINE LIGHT DISPLAYED ON THEN WENT OFF IMMEDIATELY AFTER I LIFTED OFF OF THE HORN. ADDITIONALLY, THE RPM GAUGE IMMEDIATELY DROPPED DOWN TO ZERO, THE CAR DRASTICALLY SLOWED DOWN, MY A/C STOPPED WORKING AS WELL AS THE COOLING SYSTEM FOR MY SEATS. MY CAR HAD THE ABILITY TO STILL ACCELERATE BUT, IT WAS EXTREMELY SLOW TO PICK UP SPEED. FURTHERMORE, EVERY TIME I HAD TO SLOW DOWN OR COME TO A COMPLETE STOP MY CAR WAS EXTREMELY SLOW TO PICK UP SPEED. EVERY SYMPTOM LASTED UNTIL I PARKED MY CAR THAT DAY. I RETURNED TO MY CAR HOURS LATER AND TURNED IT ON AND IT WAS LIKE THE CAR RESET ITSELF. THE RPM GAUGE, ACCELERATION AND A/C WAS BACK TO NORMAL. THIS ISSUE HAS OCCURRED MULTIPLE TIMES AND MOST RECENTLY ON 9/28/17. THIS IS A LINK TO A VIDEO I FOUND THAT SHOWS SIMILAR ISSUES I HAVE BEEN EXPERIENCING (HTTPS://YOUTU.BE/QULSDY-UMDK).

Mileage: 100,000

2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO ENGINE KNOCKING WHILE DRIVING AND WHILE ENGINE IS OFF. *LD THE CONSUMER STATED THE DEALER WOULD NOT ACKNOWLEDGE THE ENGINE KNOCKING COMPLAINT. THE CONSUMER INQUIRED ABOUT VISITING A DIFFERENT DEALER. UPDATED 09/28/2017*JS

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CONTACT ALSO NOTICED BLACK SMOKE AND VARIOUS ELECTRICAL FUNCTIONS OPERATED INDEPENDENTLY. ALSO, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO CARMAX AND THEN TOWED TO KIA SOUTHSIDE (9401 ATLANTIC BLVD, JACKSONVILLE, FL) WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS NEVER NOTIFIED OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASKED WHY A NOTIFICATION WAS NOT RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: 12476138 AND INFORMED THE CONTACT THAT NHTSA WAS SUPPOSED TO NOTIFY THE CONTACT OF THE DEFECTS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

Mileage: 74,000

THERE IS A SAFERY RECALL FOR THIS CAR AMD INSPECTION HAVE BEING CONDUCTED I JUS RECEIVE THE NOTICE ABOUT 6 MONTHS.

Mileage: 30,800

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE APPEARED AND THE ENGINE MADE A LOUD NOISE. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO SEND PROOF OF THE INCIDENT. THE CONTACT SENT THE PROOF, BUT THE MANUFACTURER DID NOT GET BACK IN TOUCH WITH THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO THE SUMMIT PLACE KIA DEALER LOCATED ON 44900 N GRATIOT AVE, CHARTER TWP. OF CLINTON, MI 4803, WHERE IT WAS DIAGNOSED THAT THE LONG BLOCK NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED THAT THE FAILURE WAS NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD ONLY GO WITH THE DEALER'S DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACTED HEARD AN ABNORMAL RATTLING AND KNOCKING NOISE WHILE DRIVING 20 MPH. THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (KIA CAVENAUGH LOCATED AT 3315 STADIUM BLVD JONESBORO, AR 72404), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO SAMES KIA LOCATED AT 6621 SAN DARIO AVE, LAREDO, TX 78041, WHERE IT WAS INFORMED THAT THEY COULD NOT IMMEDIATELY SERVICE THE VEHICLE AS THERE WERE MANY VEHICLES WAITING TO BE SERVICED FOR THE SAME RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS SITTING IN THE YARD AT MY AUNTS YARD AND THE RPM'S DROPPED WHILE IN PARK. I SAT THERE FOR A FEW MINUTES TO SEE IF IT WOULD DO IT AGAIN, IT DIDN'T, SO I LEFT AND HEADED HOME AND GOT 5-7 MILES DOWN THE ROAD, AND THE CAR COMPLETELY STALLED AND SHUT DOWN, WHILE I WAS GOING ABOUT 45-50 MPH, AND I HAD NO CONTROL OVER THE CAR. THE BRAKES GOT HARD, THE STEERING WAS HARD, AND I WAS BARELY ABLE TO GET OUT OF THE MIDDLE OF A BUSY ROAD WITH VEHICLES BEHIND ME. IT WOULDN'T CRANK BACK UP. I SAT THERE WAITING FOR SOMEONE TO COME TO ME TO CHECK IT OUT, AND I TRIED TO START IT BACK UP AND IT DID, SO I WENT ON HOME. I CALLED KIA AND THEY SAID BRING IT IN, I PAID $100 TO HAVE IT TOWED TO THE LOCAL KIA DEALERSHIP IN LAKE CITY, FL. THEY CHECKED IT OUT AND SAID IT WAS NOTHING WRONG GN WITH IT. BUT I RECEIVED A NOTICE ABOUT A RECALL ON THE MOTOR STATING IT WOULD DO WHAT HAPPENED TO ME. ALSO, I CHECKED ONLINE AND TYPED MY VIN NUMBER IN AND THERE WAS IN FACT AN OPEN RECALL FOR THE MOTOR I HAVE FOR THE ISSUE I HAD. THEY REFUSED TO FIX THE RECALL. ADVISED ME TO WAIT FOR IT TO HAPPEN AGAIN, AND I ASKED THEM, SO YOU ARE TELLING ME TO DRIVE THIS VEHICLE WITH THIS ISSUE AND WAIT FOR IT TO HAPPEN AGAIN AND RISK GETTING INTO AN ACCIDENT THE ANSWER I GOT WAS BASICALLY YES.

Mileage: 113,949

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO MAKE A STRANGE CLINKING NOISE FROM THE ENGINE. THE VEHICLE ALSO HESITATED TO ACCELERATE. THE CONTACT TOOK THE VEHICLE OFF THE HIGHWAY AND BEGAN TO DRIVE ON RESIDENTIAL ROADS. WHILE DRIVING APPROXIMATELY 15 MPH, THE FAILURE RECURRED AND THE VEHICLE SUDDENLY STALLED IN THE MIDDLE OF AN INTERSECTION. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE SUSTAINED DAMAGE TO THE ROOF, PASSENGER SIDE, REAR, AND FRONT ENDS. THE VEHICLE WAS REPAIRED AT THE LUX AUTO BODY SHOP. THE CONTACT RECEIVED BRUISING TO THE KNEE, SHOULDERS, AND HANDS. MEDICAL ATTENTION WAS NOT REQUIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VEHICLE NEVER RECEIVED THE RECALL REPAIR. THE MANUFACTURER OPENED CASE NUMBER: 1241495. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS IN THE INSTRUMENT CLUSTER ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT CALLED FULLER KIA (540 AUTO PARK DR, CHULA VISTA, CA 91911) AND WAS INFORMED TO BRING THE VEHICLE IN THE NEXT WEEK. HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND SAW SMOKE COMING FROM THE ENGINE COMPARTMENT. THERE WAS NO VISIBLE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE AND THEN TO FULLER KIA WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND THE ENGINE SEIZED. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE); THEREFORE, THE DEALER AGREED TO REPLACE THE ENGINE FREE OF CHARGE. THE DEALER STATED THAT THE STARTER FAILURE WAS A RESULT OF THE CONTACT ATTEMPTING TO RESTART THE VEHICLE. THE STARTER FAILURE WAS NOT COVERED UNDER THE RECALL, SO THE CONTACT WOULD BE REQUIRED TO PAY FOR THE STARTER REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

IN APRIL 2014 I PURCHASED A PRE-OWNED 2013 KIA OPTIMA FROM LOMAN AUTO SALES IN WOODBRIDGE, NJ. OVER THE LAST YEAR THE CAR HAD 2 OR 3 INSTANCES WHEN IT WOULDN'T START. I WOULD HAVE IT 'JUMPED' AND IT WOULD WORK FINE AGAIN. ON JUNE 13, 2017 I WAS DRIVING WITH MY DAUGHTER IN A RESIDENTIAL AREA WHEN THE CAR MADE A STRANGE NOISE, THE DASHBOARD BEGIN TO FLICKER, AND THEN THE CAR SHUT OFF. THIS WAS THE FIRST TIME THAT THIS HAPPENED, BUT I FIGURED PERHAPS THE CAR JUST NEEDED A JUMP. I CALLED MY FAMILY MECHANIC AND HE ATTEMPTED MULTIPLE TIMES TO JUMP THE CAR; WITH NO SUCCESS. AS HE BEGAN OBSERVING THE CAR HE STATED THAT IT WASN'T THE BATTERY BUT IT COULD POSSIBLY BE THE ENGINE. HE ADVISED ME TO CONTACT KIA BECAUSE HE HAD A CUSTOMER WHOSE CAR RECENTLY DID THE VERY SAME THING (HYUNDAI SONATA) AND WAS ADVISED THAT THERE WAS A RECALL ON HER CAR DUE TO THE ENGINE. I IMMEDIATELY CONTACTED GATEWAY KIA IN NORTH BRUNSWICK, NJ. I SPOKE TO THE MANAGER THERE AND HE ARRANGED FOR THE CAR TO BE TOWED TO THEIR LOCATION. FOR THE NEXT TWO DAYS IT WAS A BUNCH OF BACK AND FORTH CALLS BEING MADE TO THE DEALER. I BEGAN TO GET ANNOYED ESPECIALLY AFTER TELLING THEM THAT THE CAR WOULDN'T JUMP, THEY INSISTED THAT BEFORE THEY COULD DIAGNOSE THE ENGINE I NEEDED TO REPLACE THE BATTERY. AGAINST MY BETTER JUDGEMENT I PURCHASED A BATTERY AND BROUGHT IT TO THEM (A HUGE INCONVENIENCE) ALL FOR THEM TO TELL ME IT WASN'T THE BATTERY BUT INDEED THE ENGINE. ALL OF THIS TIME I HAD NEVER RECEIVED ANY INFORMATION FROM KIA REGARDING A RECALL. HOWEVER, THEY DID MANAGE TO SEND ME DOZENS OF LETTERS IN THE MAIL REGARDING MY WARRANTY. IT WASN'T UNTIL AFTER I HAD ALREADY CONTACTED KIA THAT I RECEIVED A RECALL LETTER IN THE MAIL (2 DAYS AFTER THE CAR WAS TOWED). STRANGELY THE LETTER WAS DATED "MAY 30, 2017." THIS IS COMPLETELY UNACCEPTABLE. I AM JUST GRATEFUL THAT I WAS NOT ON THE HIGHWAY; WHICH IS WHERE I WAS HEADED.

Mileage: 87,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED BACK AND NECK PAIN, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED AT 800-333-4542 AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNAWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE REPRESENTATIVE FAILED TO CALL BACK AS PROMISED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. UPON ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO KIA OF PORTLAND (307 NE BROADWAY ST, PORTLAND, OR 97232) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED AGAIN TO KIA OF PORTLAND WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC AGAIN. KIA OF PORTLAND STATED THAT THEY WOULD REPLACE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE), BUT THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT

Mileage: 45,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. WHILE DRIVING 55 MPH, THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO HUTCHINSON KIA (3931 RIVER PL DR, MACON, GA 31210) WHERE THE DEALER STATED THAT IT WOULD BE AT LEAST A MONTH BEFORE THEY COULD INSPECT THE VEHICLE. THE VEHICLE WAS THEN TOWED TO JEFF SMITH KIA (103 IFFIE RD, PERRY, GA 31069) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE ISSUE LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY COULD NOT YET REPAIR THE VEHICLE DUE TO OTHER VEHICLES NEEDING THE SAME REPAIR. THE DEALER COULD NOT PROVIDE A TIME FRAME FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 75,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE NISSAN KIA DEALER (LOCATED ON 4961 RT 17 M, NEW HAMPTON, NY 10958) WHERE A NOISE TEST WAS PERFORMED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FAILURE AND THAT THE VEHICLE WAS FINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,978.

Mileage: 124,978

WIFE AND BABY USE THIS VEHICLE. WHEN MAKING A RIGHT TURN FROM A STOP, VEHICLE BEGINS TO SLOW AND ALMOST STALL. HAVE HAD TO PULL INTO BIKE LANES QUICKLY IN ORDER NOT TO BE HIT FROM BEHIND. THERE ARE 2 OCCASIONS WHEN THIS OCCURS. 1) WHEN AT A STOP ON A CITY STREET, WAITING TO MAKE A RIGHT. FOOT OFF PEDAL, ACCELERATE, ENGINE BEGINS TO STALL. 2) WHEN ROLLING INTO A RIGHT TURN (ON CITY STREETS) ACCELERATION CAUSES START OF STALL PROCESS. WE HAVE NOT FULLY STALLED AS OF YET. BUT THIS COULD BE A BAD SCENARIO IF IT DOES. WE HAVE THOUGHT ABOUT GAS VAPOR ISSUES WITH THE PHOENIX, AZ HEAT BEING 119 DEGREES, BUT IF THAT WERE THE CASE, IT WOULD HAPPEN OTHER TIMES AND NOT JUST DURING TURNS. THANKS

ENGINE RECALL BY KIA MOTOR CORPORATION AND STEERING DISC RECALL KIA MOTOR COMPANY DEALER SHIP IN RAINBOW CITY ALA DID NOT TAKE PROPER MEASURES WHEN I BROUGHT THE CAR IN TO GET THE CAR CHECKED. HAVE TO TAKE IT BACK AND NOT SURE HOW SAFE THE CAR IS TO DRIVE BASED ON RECALL NOTICE. I DO NOT FEEL SAFE NOW IN CONTINUING TO THIS CAR DUE TO THE SERIOUS POTENTIAL SAFETY ISSUES PLUS I HAVE BEEN TOLD BY RELIABLE MECHANICS THE NEW CAR MOTOR IS NOT ANY BETTER AS WELL PLEASE HELP GETTING KIA MOTOR CORPORATION TO MAKE THEIR CAR PRODUCTS MORE RELIABLE AND SAFE TO DRIVE. I AM TRYING TO MAKE SURE SOMEONE IN MY FAMILY DRIVING THIS CAR REMAINS SAFE

Mileage: 34,272

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JTS KIA, COLUMBIA, SOUTH CAROLINA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, A LOUD NOISE WAS HEARD AND THE ENGINE STALLED. THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE LOCAL DEALER (WESTON KIA LOCATED AT 22309 SE STARK ST, GRESHAM, OR 97030; (503) 676-2100) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS NO PROCEDURE OR ETA OF WHEN THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS STILL WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THE VEHICLE SHOULD BE REPAIRED. THE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 82,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING, LOST POWER COMPLETELY, AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. ON ANOTHER OCCASION, THE ENGINE EXPLODED IN THE VEHICLE. THE CONTACT STATED THAT THERE WAS A LOUD POPPING NOISE AND SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES OVER THE PAST THREE MONTHS. KIA IN ALHAMBRA, CALIFORNIA REPLACED THE ENGINE TWO TIMES PRIOR TO THE FAILURE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE KIA DEALER (FRED ANDERSON KIA OF RALEIGH; 9209 GLENWOOD AVE, RALEIGH, NC 27617; (919) 785-4500) WHERE IT WAS DIAGNOSED THAT THE BATTERY, THE FUEL KIT, AND THE FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER KIA DEALER (CHRIS LEITH PRE-OWNED SUPERSTORE; 11000 CAPITAL BLVD, WAKE FOREST, NC 27587; (888) 482-1325) WHERE IT WAS DIAGNOSED THAT THE CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS STILL WITH THE KIA DEALER. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THEY WOULD GET BACK WITHIN 2 OR 3 BUSINESS DAYS. THE CONTACT STATED THAT THE MANUFACTURER DID NOT CALL BACK. THE CONTACT ALSO STATED THAT THEY WERE NOT WILLING TO PROVIDE A LOANER VEHICLE. CASE NUMBER: 12360215 WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT ALL FOUR WHEELS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO KIA OF CLOVIS CALIFORNIA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT FURTHER TESTING WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

ENGINE SEIZED ON INTERSTATE AT 70MPH. I HAVE ONLY 70,000 MILES ON THE ENGINE AND KIA DENIED MY WARRANTY EVEN THOUGH I HAVE 30,000 MILES REMAINING ON THE WARRANTY.

Mileage: 70,000

MY 2013 KIA OPTIMA HAS AN ENGINE SPUTTER THAT HAS BEEN HAPPENING FOR A WHILE NOW. IT IS INTERMITTENT AND COMES AND GOES. WHEN I TALKED TO A SERVICE PERSON ABOUT IT AT MY LOCAL DEALERSHIP, HE SAID THAT IT IS POSSIBLE THAT DEBRIS IN CAN GET LOOSE AND CAUSE FUEL INJECTORS TO CLOG. MY PARTICULAR KIA OPTIMA IS NOT SHOWING THAT IT IS INCLUDED IN THE RECALL.

Mileage: 63,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 77 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE FOLLOWED BY FLAMES. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TURBO CHARGER MALFUNCTION. MECHANIC STATED THAT THE ISSUE SHOULD HAVE BEEN COVERED UNDER WARRANTY AS THERE WAS NO OTHER INDICATORS AS WHY IT FAILED. IT RESULTED IN LOOSE BOLTS, THE COMPLETE TURBO CHARGER NEEDING TO BE REPLACED, AND ALL NEW HOSES.

Mileage: 80,000

THE ENGINE POWERED OFF AUTOMATICALLY AFTER THATT, DUTCH BOAR BECOMES TO LIGHTNING ALL THE ICONS, SO IT STILL NEVER POWER IN.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE MOTOR SEIZED, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

I HAVE A 2013 KIA OPTIMA, WHILE I WAS DRIVING MY ENGINE SEIZE, I COULD HAVE GOTTEN INTO A MAJOR CAR ACCIDENT. MY CAR STOPPED ON ME IN THE MIDDLE OF TRAFFIC I AM PURSUING A CLASS ACTION LAWSUIT AGAINST KIA. *TR

Mileage: 1

MY ENGINE STARTED KNOCKING AT 82,000MILES LOST POWER ON RODE HAD CAR TOWED HOME

Mileage: 82,000

I WAS ON MY WAY HOME FROM WORK, AND AT THE LIGHT I NOTICED MY ENGINE STARTED KNOCKING A LITTLE BUT THERE WAS NO CHECK ENGINE LIGHT, OIL LIGHT, ETC NOTIFYING ME OF ANY PROBLEM. I GAVE IT A LITTLE GAS TO GET UP THE HILL AND MY CAR SHUT OFF ALMOST INSTANTLY AND I WAS IN THE MIDDLE OF TRAFFIC HELPLESSLY TRYING TO GET OVER. I HAD MY CAR TOWED TO A KIA DEALER FOR A DIAGNOSTIC AND WAS TOLD THE ENGINE WAS BLOWN AND KIA WASNT HONORING MY ENGINE REPLACEMENT.

Mileage: 99,123

ENGINE FAIL LOCKED UP 82,000

Mileage: 82,000

ON NOV 18 2016 WHILE DRIVING DOWN A MAJOR HIGHWAY MY CAR JUST SHUT OFF. ALL THE LIGHTS LIGHT UP ON THE DASH AND BEFORE I PULLED OVER , I WAS DRIFTING TO THE SIDE OF THE ROAD. I GOTTEN THE CAR TO ANCIRA KIA IN SAN ANTONIO TX WHERE IT SAT TILL DEC 28 2016 BEFORE RECEIVING A CALL. THE DEALERSHIP HAD SAID THE WARRANTY WOULD NOT COVER WHAT HAD HAPPEN. THE FIRST EXCUSE THEY SAID WAS DUE TO SLUDGE IN THE ENGINE. AFTER PROVIDING RECEIPTS SHOWING THE CAR MAINTENANCE, THEY SAID IT WAS DUE BECAUSE I LET MY CAR SEAT FOR A YEAR WHILE I WAS DEPLOYED. AFTER ASKING HOW THIS COULD BE IF THE CAR WASN'T MOVED, THEY SAID THEY FOUND METAL SHAVINGS IN MY ENGINE. KIA HAD MY CAR CLOSE TO 60 DAYS FIGHTING WITH ME ON WHY THEY WOULD NOT FIX MY CAR. IT FORCED ME TO TRADE THE CAR IN SO I CAN GO TO WORK AND PROVIDE FOR MY FAMILY. MY QUESTION IS, IF THERE'S A RECALL ON MY CAR HOW WOULD I GO ABOUT FAILING PAPERWORK ?

Mileage: 78,000

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE THE CONTACT'S AUNT WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE CONTINUED TO ROLL, SO THE DRIVER STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE DRIVER NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE PASSENGER OF THE VEHICLE LIFTED THE HOOD AND NOTICED FLAMES. BOTH OCCUPANTS MOVED AWAY FROM THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE FIRE DEPARTMENT FILED A REPORT AND THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

CAR WE'RE NOT KEEP RUNNING IT CUTS OFF ENGINE LOCKED UP.

I JUST RECENTLY HAD MY LOCAL DEALER DUE MY ROUTINE OIL CHANGE ON MY 2013 KIA OPTIMA EX. ABOUT TWO WEEKS FROM WHEN THIS WAS DONE. I STARTED TO NOTICE SOME SLUGGISH IN MY ENGINE PERFORMANCE AND THEN AFTER HEARING A LOW KNOCKING SOUND FROM THE ENGINE. I DECIDED TO CHECK THE ENGINE OIL LEVEL TO SEE IF I WAS LOW DUE TO A PAST EXPERIENCE WITH A CAR HAVING A BAD VALVE COVER GASKET. SO, WHEN I CHECKED MY OIL LEVEL ON THE DIPSTICK IT WAS BETWEEN THE LOW AND FULL LINE. THINKING THAT THIS WAS JUST MAYBE DUE TO THE POSSIBILITY THAT THE DEALER HAD NOT PUT ENOUGH OIL IN DURING THE OIL CHANGE. I JUST BOUGHT TWO QUARTS OF 5W20 ENGINE OIL TO BRING THE OIL BACK TO THE FULL LINE ON THE DIPSTICK AND NOT VISUALLY SEEING ANY SIGNS OF OIL LEAKING ANYWHERE. HOWEVER, JUST ONE WEEK FROM WHEN I ADDED THE TWO QUARTS OF OIL. I STARTED TO HEAR THE KNOCKING SOUND AGAIN AND TO FIND OUT THAT I AM DOWN 1 QUART OF OIL. I DECIDED THEN TO PARK MY CAR UNDER A PIECE OF CARDBOARD FOR A DAY AND DO A THOROUGH LOOK FOR ANY SIGNS OF OIL LEAKING IN THE ENGINE BUT, I DID NOT COME ACROSS ANY OIL LEAKING ANYWHERE. I DECIDED THEN TO DO SOME RESEARCH ON THE INTERNET TO SEE IF OTHER KIA OWNERS WERE HAVING THIS ISSUE AND FOUND THAT MANY OTHER KIA OWNERS WITH THIS GDI MOTOR ARE HAVING THIS SAME ISSUE WITH SOME OWNERS HAVE THE MOTOR SEIZE DUE TO THE ENGINE OIL BEING LOST IN THE ENGINE BY DEFECTIVE CONNECTING RODS THAT FAIL IN THE ENGINE. I HAVE EVEN FOUND OUT THAT HYUNDAI HAS A RECALL ON THIS SAME ENGINE THAT IS BEING USED IN MY 2013 KIA OPTIMA. MY CONCERN NOW IS THAT IF KIA ENDS UP ACKNOWLEDGING THIS EVENTUALLY AS A RECALL THAT THE WARRANTY WILL BE MORE THAN 10 YEARS OR 120, 000 MILES AS WITH MY HIGHWAY TRAVEL COMMUTE DAILY TO WORK I AM OVER THIS MILEAGE. I WILL BE MAKING AN APPOINTMENT WITH THE KIA DEALER TOMORROW TO SEE WHAT THEY WILL BE ABLE TO DO AND WHAT IT MIGHT COST BEFORE I LOSE MY ENGINE.

Mileage: 135,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE RPMS INCREASED RAPIDLY WITHOUT WARNING. IN ADDITION, THE REMOTE PUSH TO START STOPPED WORKING AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE REQUIRED TO BE JUMP STARTED SEVERAL OCCASIONS IN ORDER TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DRAINED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT PROVIDED.

Mileage: 30,000

I BOUGHT MY 2013 OPTIMA SXL WITH 26K MILES. I WAS DRIVING HOME FROM WORK AND MY CAR NOW HAS UNDER 32K MILES ON IT, AND STARTED SHAKING WITH SMOKE COMING OUT FROM THE HOOD AND IT TURNED OFF. TRIED TO TURN IT BACK ON BUT IT WAS DEAD I CALLED ROAD SIDE ASSISTANCE TO GET IT TOWED TO A KIA DEALERSHIP. NEXT DAY I GET A CALL FROM THE SERVICE DEPARTMENT AND THEY SAID THE ENGINE WAS BLOWN AND THAT THE EXTENDED WARRANTY WONT COVER IT DUE TO SLUDGE FOUND ON THE ENGINE WTF!! IT'S A NEW CAR! SO TO GET IT FIXED THEY ARE CHARGING ME $9,400.00 DOLLARS THAT'S A LOT OF MONEY. AND I KEEP CALLING THEM ASKING WHY THE WARRANTY DOESN'T WANT TO COVER THE CHARGES AND THEY SAY IT'S BECAUSE OF THE SLUDGE FOUND DUE TO POOR MAINTENANCE WHICH IS NOTHING BUT BS. I DON'T EVEN HAVE A YR WITH THIS CAR AND NOW I DON'T KNOW WHAT TO DO. AND THE SAD THING IS THAT I HAVE SEEN A LOT OF REVIEWS WITH THE SAME PROBLEM AND KIA IS NOT DOING NOTHING ABOUT IT. I WILL HAVE TO GET A REPO BECAUSE I CAN'T KEEP PAYING FOR A JUNK CAR. I WILL NEVER BUY FROM KIA EVER IN MY LIFE. *TR

Mileage: 31,500

TOOK CAR TO DEALER A MONTH AGO FOR SIREN NOISES AS I EXCELERATED. THEY TOLD ME IT WAS MY TURBO CASING THAT CAME OPEN AND THAT THEY CLOSED IT FOR ME. I CALLED THEM AN HOUR LATER AFTER I HAD LEFT TO TELL THEM IT WAS STILL MAKING THE NOISE THEY SAID IT WILL AND SHOULD MAKE THE NOISE. TOOK THE CAR BACK TODAY FOR SAME ISSUE AND FOR THE ENGINE LIGHT BEING IN NOW FOR A 6 DAYS. NOW THEY TELL ME I HAVE SLUDGE IN MY ENGINE AND WILL BLOW AT ANY TIME SO I NEED A NEW ENGINE AND WILL LET ME KNOW IF WARRANTY WILL COVER IT OR NOT. I'M NOT EVEN AT 60K MILES YET BUT THEY SAY I'M ALMOST EXPIRED FOR WARRANTY. I BOUGHT THIS BRAND NEW END OF JANUARY 2013. THE NOISE WAS HAPPENING WHEN STATIONARY, AND WHEN EXCELERATING TO DRIVE AND SPEED UP WITH FLOW OF TRAFFIC.

Mileage: 57,628

MY VEHICLE IS A 2013 KIA OPTIMA AND TODAY A VERY HORRIBLE AND SCARY SITUATION HAPPENED TO ME ON HIGHWAY I-25. I WAS DRIVING HOME AT NIGHT AND GOING AROUND 68MPH I NOTICED MY OIL LIGHT START FLICKERING, AT THIS POINT I TRYED TO SLOW AS MUCH AS I COULD BUT THWRE WAS HEAVY TRAFFIC. ALMOST TO THE NEAREST OFF RAMP I HEARD A LOUD POP AND I LOST ALL ENGINE POWER. I LOST CONTROL OF THE VEHICLE AS WHATEVER POPPED PUSHED ME TO THE RIGHT, I SOON REGAINED CONTROL AND I COULD HEAR SOMETHING DRAGGING AND IT FALLING OFF. I APPROACHED THE OFF RAMP ON THE SHOULDER WHERE MY VEHICLE STAYED DISABLED UNTIL A TOW TRUCK ARRIVED. A PASSER BY STOPPED TO SEE IF I WAS ALRIGHT AND SAID THAT MY CAR WAS EMMITING FLAMES FROM THE CONNECTING ROD I WAS DRAGGING. MY MACHANIC HAD A LOOK AND SAID "WOW, YOU DEFINITELY THREW A ROD. YOU'RE LUCKY IT DIDN'T COME IN YOUR DIRECTION OR AT ANOTHER VEHICLE." I SEARCHED FOR A RECALL AND FOUND OUT A BIT OF INFORMATION REGARDING THIS EXACT ENGINE WITH BOTH KIA AND ALSO HYUNDAI. KIA SENT OUT AN EXTENDED WARRANTY FOR THIS PROBLEM BUT HYUNDAI IS DOING A RECALL FOR THE SAME EXACT ENGINE BECAUSE IT IS FAULTY TO BEGIN WITH. COME TO FIND OUT THAT THERE A LOT OF KIA CUSTOMERS WITH THE SAME IDENTICAL PROBLEM IN WHICH A CLASS ACTION LAWSUIT WAS CREATED. THIS FAULTY ENGINE IS A REAL SAFETY HAZARD TO THE STREETS AND HIGHWAY AND ITS A MATTER OF TIME FOR ALL OF THE CARS WITH THESE ENGINES TO HAVE FAILURE. PLEASE! WE NEED THESE CARS RECALLED SO THEY CAN BE FIXED AND NOT ON THE ROAD WAITING TO FAIL LIKE KIA EXPECTS.

Mileage: 66,105

I HAVE A 2013 KIA OPTIMA GDI ENGINE, I HEAR A NOISE IN THE ENGINE AND LATTER STAR WITH SMOKE LIKE BURNING OIL, THE ENGINE BLOAT

Mileage: 68,000

I BOUGHT MY NEW/USED 2013 KIA OPTIMA AT THE END OF JUNE 2016 WITH NO IDEA THAT THIS PARTICULAR MAKE, MODEL AND YEAR HAD SUCH ISSUES. THE CAR SEEMED TO RUN NICELY. I AM A VERY CONSERVATIVE DRIVER SO I RARELY TOOK THE RPMS UP PAST 2.5 WHEN TAKING OFF. ONE DAY, NOT EVEN 90 DAYS INTO OWNING MY KIA, I HOPED ON THE HIGHWAY. IN ORDER TO SAFELY MERGE INTO TRAFFIC I HAD TO ACCELERATE UP TO 3.5 RPMS TO REACH SPEED OF 65MPH. WHEN I DID I HEARD A STRANGE ALMOST CLICKING NOISE FROM THE ENGINE AND GRAY SMOKE POURING FROM THE BACK END OF MY CAR. I PULLED OVER IMMEDIATELY. JUST BACK OFF THE EXIST NEXT TO MY GYM WAS A GARAGE. I CAREFULLY MANAGED TO GET MY CAR THERE WHERE THEY TOLD ME THE DEVASTATING NEWS (THAT I'VE LEARNED NOW SO MANY KIA OPTIMA OWNERS HAVE FACED)...A BLOWN ENGINE. KIA HAS ISSUED AN EXTENDED WARRANTY ON THIS PROBLEM, BUT WITH SUCH LIMITATIONS THAT THEY RARELY ACTUALLY COVER THE ACTUAL REPAIR. I'VE TAKEN MY KIA TO THE DEALER (PER KIA CUSTOMER AFFAIRS REQUEST) FOR THEM TO TELL ME THE SAME THING AND NOW, BECAUSE KIA WON'T WARRANTY IT DUE TO EXEMPTIONS ON THEIR "EXTENDED" WARRANTY, I HAVE TO PAY THE DEALER $300. I HAVE A NOTE ON THIS CAR FOR 72 MONTHS. I'VE ONLY MADE 3 PAYMENTS! NO ONE CAN HELP ME AND I'M NOT THE ONLY KIA OWNER FACING THIS DILEMMA. THE ROD THAT IS DEFECTIVE IS CAUSING ISSUES WITH THE OIL WHICH IS ALLOWING METAL FLAKES TO ENTER THE ENGINE. THUS CAUSE SEIZURES IN THE MOTOR AND ENGINE FAILURE. AT HIGH RATES OF SPEED THE ENGINE COMPLETELY DIES CREATING UNSAFE DRIVING CONDITIONS. PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE ENGINE FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED METAL FRAGMENTS IN THE MOTOR OIL AND DIAGNOSED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE ENGINE WAS REPLACED; HOWEVER, THE VEHICLE WOULD TURN OFF AND ON WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HARNESS AND TRANSMISSION SOLENOID WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

I WAS DIVING ON THE I-15 UP THE BAKER GRADE AND THE ENGINE STARTED TO MAKE A RATTLE SOUND AND THEN A LARGE BANG AND THEN SHUT OFF. NO POWER TO TRY TO PULL TO THE SIDE OF THE ROAD I WAS ALMOST HIT BY A BIG RIG. ONCE GETTING TO THE SIDE OF THE ROAD OPENED THE HOOD AND OIL AND SMOKE EVERY WHERE IT WAS 3:00 A.M. IN THE MORNING. MY MAINTENANCE RECORD ARE IMPECCABLE AND I HAD JUST PAID THE KIA DEALERSHIP OVER 700 DOLLARS FOR A TUNE UP AND OTHER SERVICES. AFTER FINALLY GETTING A 525 DOLLAR TOW TO THE DEALERSHIP I WAS GIVEN A REPORT STATING THESE CARS FROM 2011 TO 2015 HAVE AN ISSUE WITH THE CONNECTING ROD AND THAT ENGINES ARE SEIZING. DOCUMENT ATTACHED IS SOMETHING THE SERVICE DEPT SHOWED ME BUT I NEVER HAD SEEN IT BEFORE. *TR

Mileage: 130,500

HEADING UP STEEP INCLINE HWY 680 AS I BEGAN TO ACCELERATE ENGINE BEGAN TO MAKE CLANKING SOUND. ATTEMPTED TO PULL TO THE FAR RIGHT LANE AS I WAS IN THE FAR LEFT LANE. AS I CROSSED FIVE LANES OF TRAFFIC CAR DIED. MANY SEMIS COMING UP ON ME. HAD TO HAVE CAR TOWED 50 MILES BACK HOME AT 1AM. UPON INSPECTION. ENGINE SEIZED. MY CAR HAS HAD ALL REGULAR MAINTENANCE AND THERE WERE NO WARNING LIGHTS THAT EVER CAME ON AND CAR WAS RUNNING FINE UNTIL THAT MOMENT. KIA SAID OUT OF WARRANTY, TOO BAD. NEW MOTOR IS NEEDED ON A 2013 CAR. CAR IS NOW SITTING IN MY GARAGE TORN APART BECAUSE I CAN'T AFFORD TO REPLACE THE MOTOR.

Mileage: 113,000

MY VEHICLE STARTED USING A LOT OF OIL AND WAS LOSING POWER UPON ACCELERATION. I HAD READ ONLINE THAT THERE WERE PROBLEMS WITH THE ENGINE AND I KEPT HOPING FOR A RECALL. HOWEVER, THE RECALL HASN'T HAPPENED AND I AM ALMOST AT 100,000 MILES. MY CAR STARTED MAKING A TICKING NOISE WHEN I WOULD ACCELERATE AND I HAD JUST HAD THE OIL CHANGED 3 WEEKS BEFORE. I CHECKED THE OIL AND IT WAS ALREADY VERY LOW. I TOOK IT TO THE DEALER AND THE DEALER SAYS THAT THE ENGINE NEEDS TO BE REPLACED AND IF I CAN GIVE THEM AT LEAST 13 RECEIPTS THEY'LL REPLACE IT UNDER THE WARRANTY THAT I PURCHASED. I DRIVE ALL OVER TOWN FOR WORK AND I HAVE MY OIL CHANGED WHEREVER I MAY BE. I WENT TO THE TWO PLACES THAT I HAVE GONE MOST FREQUENTLY BUT, ONE OF THEM SWITCHED THEIR COMPUTER SYSTEMS 3 MONTHS AGO AND ONLY HAS RECORDS FOR THE LAST THREE MONTHS AND THE OTHER PLACE CHANGED OWNERSHIP A YEAR AGO AND ONLY HAS 2 RECEIPTS FOR THIS YEAR. THEY'RE SAYING THAT I HAVE TO PAY FOR IT OUT OF POCKET.

Mileage: 99,000

IN MARCH OF 2016 MY 2013 KIA OPTIMA DIED AT AN INTERSECTION IN TOWN. THERE WAS NO PRIOR WARNING OF ANY MALFUNCTION, (NO LIGHTS, NO ABNORMAL BEHAVIORS), BUT THE OIL LIGHT DID COME ON VERY BRIEFLY RIGHT BEFORE THE ENGINE DIED. I PUT GAS AND 1 QUART OF OIL IN THEN JUMPED THE BATTERY AND DROVE THE CAR TO THE NEAREST KIA DEALERSHIP. KIA INFORMED ME THAT I NEEDED A NEW BATTERY AND THAT MY OIL WAS TOO THICK, DIRTY, AND VISCOUS AND THAT I NEEDED TO HAVE AN OIL CHANGE AND HAVE A SPECIAL TREATMENT PUT IN THE CAR, (SEAFOAM), TO HELP CLEAN THE ENGINE OUT. WE WERE INSTRUCTED TO BRING THE CAR BACK IN 500 TO 1000 MILES (AGAINST MANUFACTURERS RECOMMENDATIONS), TO FLUSH THE TREATMENT OUT OF THE ENGINE AND CHANGE THE OIL AGAIN. WE RETURNED WITH THE CAR A LITTLE OVER 500 MILES LATER AND KIA INFORMED US THAT IT NEEDED ANOTHER SPECIAL TREATMENT BECAUSE THE OIL REREMAINED DIRTY SO THEY PUT ANOTHER TREATMENT IN THE CAR AND THEN INSTRUCTED US TO BRING IT BACK AGAIN IN 500 TO 1000 MILES BUT AFTER 4 DAYS THE CAR STARTED MAKING A VERY LOUD TAPPING NOISE COMING FROM THE ENGINE AND SOON AFTER THE ENGINE WAS RUINED ALL TOGETHER DUE TO A FAULTY CONNECTING ROD BEARING IN THE CRANKSHAFT. WHEN WE DRAINED THE OIL 4 DAYS AFTER KIA CHANGED IT , IT WAS BLACK, THIN LIKE WATER AND FULL OF DIRT AND SEDIMENT. AFTER THE LOUD ENGINE NOISES BEGAN I BROUGHT THE CAR BACK TO KIA WHO THEN INFORMS ME IT WOULD COST ANOTHER $350 TO DIAGNOSE WHAT WAS WRONG WITH THE ENGINE. FEELING LIKE THEY HAD TREATED THE ENGINE IMPROPERLY ALREADY I HAD THE CAR TOWED TO A PRIVATE MECHANIC AND DECLINED ANY MORE OF THEIR SERVICES. I HAD COMPLETED MY OIL CHANGES ON TIME DESPITE NOT HAVING MY RECORD AT THE TIME OF MY SERVICE HOWEVER KIA REFUSED TO HONOR MY EXPENSIVE EXTENDED WARRANTY STATING THAT I COULD NOT HAVE POSSIBLY DONE THE OIL CHANGES AT REGULAR INTERVALS DUE TO THE HIGH AMOUNT OF SLUDGE IN THE ENGINE.

Mileage: 57,000

I PURCHASED THIS VEHICLE USED IN MAY 2016. I HAVE ONLY HAD ONE OIL CHANGE AND THE CAR HAS 40,000 MILES. I WAS DRIVING THE CAR AT 55 MPH. THE VEHICLE CUT OFF AND I COASTED TO THE EDGE OF THE ROAD. VEHICLE WAS TOWED TO KIA DEALERSHIP. THEY DEALERSHIP ADVISED THAT THE ENGINE IS BLOWN AND NO OIL WAS INSIDE. NO WARNING LIGHTS, NO OIL LEAKS BUT THEY WON'T PAY

Mileage: 40,000

GDI ENGINE BURNS OIL, CONNECTING ROD FAILED. WHITE SMOKE, AND MAKES WEIRD NOISE UNDER HOOD WHEN GETS TO 60MPH

Mileage: 70,000

AFTER PURCHASING THE VEHICLE BRAND NEW WE NOTICED A PROBLEM WITH THE STEERING. WHEN YOU TURNED THE STEERING WHEEL WHILE STOPPED YOU WOULD GET A LOUD KNOCKING NOISE. THE POWER STEERING RACK WAS REPLACED TWICE ALREADY AND THE VEHICLE JUST NOW HAS 43,000 MILES. OUR BIGGEST CONCERN HAS BEEN AN ENGINE KNOCKING NOISE THAT STARTED TO OCCUR AT JUST OVER 35,000 MILES WHEN YOU START VEHICLE. WE HAD BROUGHT OUR VEHICLE TO LIBERTYVILLE KIA IN LIBERTYVILLE, IL FOR OUR PROBLEM AND THEY SAID THEY COULD NOT DUPLICATE WHAT WE ARE HEARING. THE SERVICE MANAGER VERBALLY TOLD ME TO WAIT FOR IT TO GET WORSE THAT IT IS HARD TO GET KIA TO COVER THIS KNOWN ENGINE PROBLEM. AFTER REACHING OUT TO KIA WITH THIS ENGINE PROBLEM AND GETTING NO HELP EXCEPT THEM BLAMING US FOR LACK OF OIL CHANGES AND MAINTENANCE. WHICH WAS ABSURD WHEN WE ONLY TOOK THE VEHICLE TO KIA FOR SERVICE SINCE PURCHASING NEW. FILED A FORMAL COMPLAINT WITH ILLINOIS ATTORNEY GENERALS OFFICE LISA MADIGAN TO GET HELP WITH THIS AND KIA HAS BOTCHED THEIR RECORDS AND STILL SDAYS WE HAVE NOT MAINTAINED THE VEHICLE PROPERLY. BUYERS OF KIA AND HYUNDAI I STRONGLY URGE TO THINK AGAIN. I HOPE EVERYONE THAT HAS HAD PROBLEMS LIKE THIS GET THE HONEST HELP THEY DESERVE.

Mileage: 32,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED ABNORMALLY AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CONNECTOR ROD IN THE ENGINE THAT WAS FRACTURED. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

SAME ISSUE AS EVERYONE ELSE. SHOWED RECEIPTS OF CONSISTENT OIL CHANGES AND THEY REFUSED TO HONOR THE WARRANTY DUE TO SLUDGE. THE DEALER SAID THEY CALLED CONSUMER AFFAIRS BUT THE REGIONAL MANAGER REFUSED TO HONOR THE WORK.

Mileage: 57,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, ON AN INCLINE WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE ROLLED BACK. IN ADDITION, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,314. THE VIN WAS NOT AVAILABLE.

Mileage: 83,314

WHEN IDELING THE ENGINE WOULD START SPUTTERING. MECHANICS SAID IT NEED AN OIL CONTROL VALUE AND IT MAY FIX IT, BUT THEY COULDN'T DO THAT BECAUSE THE WARRANTY WOULD NOT COVER IT, BECAUSE I COULDN'T PRODUCE ALL THE SERVICE RECORDS. I TOOK THE CAR BECAUSE THEY SAID THE ENGINE LIGHT WAS OFF, BUT AS SOON AS I GOT IN THE CAR THE LIGHT WAS ON. THEY SAID THE COULDN'T DO ANYTHING. ONCE I GOT THE CAR HOME AND DROVE IT FOR ONE DAY THE CAR WOULD BE RUNNING AND JUST SHUT OFF.WHEN TURNING OR IDELING. I TOOK IT TO ANOTHER KIA MECHANIC THEY PUT IN THE OIL CONTROL VALUE (SOME HOW IT WAS COVERED UNDER THE WARRANTY). THE MECHANICS SAID IT MIGHT FIX THE PROBLEM. IT DID NOT FIX THE PROBLEM AND NOW KIA IS SAYING IT NEEDS A NEW ENGINE AND KIA WILL NOT REPLACE IT EVEN THOUGH I HAVE AN EXTENDED WARRANTY. THEY SAID SINCE I COULD NOT PRODUCE ALL THE MAINTENANCE SERVICE RECORDS THEY WOULD NOT COVER IT. I CALL KIA CORP, AND ESP WARRANTY AND THEY WOULD NOT DO ANYTHING. AT THIS TIME I FILLED A COMPLIANT WITH THE STATE OF MARYLAND CONSUMER PROTECTION DIVISION. I HAVE GOTTEN A HOLD OF A NON-KIA MECHANIC AND HE SAID THAT HE HAS HEARD THE KIA WAS HAVING PROBLEMS WITH THEIR ENGINES.

Mileage: 65,929

MY 2013 KIA OPTIMA HAS HAD DIFFICULTY REMAINING IN A SRAIGHT LINE ON THE FREEWAY. TENDS TO PULL LEFT AND RIGHT. THE RATE OF TRAVEL IS APROX. 45-65MPH. THERE IS ALSO A PROBLEM WITH "OVERSTEERING" WHEN I ATTEMPT TO RETURN TO THE CENTER OF THE LANE. I HAD BEEN DRIVING MY OTHER CAR FOR 29YRS, AND I ASSUMED THAT NEWER CARS MAY HAVE BEEN DIFFERNT, SUCH AS BEING MORE SENSITIVE WITH STEERING. I HAVE ALMOST HAD A COLLISION ON THE FREEWAY BECAUSE THERE ARE ALSO BLIND SPOTS IN SEVERAL AREAS OF THE KIA OTIMA. THIS TIME I DID END UP IN COLLISION BECAUSE OF BLINDSPOTS AND OVERSTEERING IN ORDER TO AVOID HITTING THE CAR NEXT TO ME, AND INSTEAD HIT THE CAR NEXT TO ME ON THE OTHER LANE WHEN I ATTEMPTED TO MOVE OUT OF THEIR WAY THIS OCCURRED FROM SENSETIVE OVERSTEERING. OUR AIRBAGS DID NOT DEPLOY. BEFORE THIS ACCIDENT, I HAD RECEIVED A LETTER FROM KIA STATING THEY WANTED TO KNOW IF I WOULD LIKE TO TRADE UP TO THE KNEW KIA OPTIMA. THE EMAIL STATED THEY HAD NEW FEATURES; SUCH AS CAMERAS FOR BLIND SPOTS. THIS MADE ME AWARE THAT KIA KNEW THERE WAS A PROBLEM WITH THESE SERIOUS .BLINDSPOTS. THE CAR WAS ALSO BEGINNING TO RUMBLE, AND I BELIEVED IT WAS COMING FROM THE ENGINE,IN FACT QUITE SURE IT WAS FROM THE ENGINE. I ALSO HAD RECEIVED A LETTER IN THE MAIL FROM KIA, STATING THEY WERE HAVING PROBLEMS WITH THE ENGINES FROM CERTAIN YEARS OF THE KIA OPTIMA MY CAR WAS WITHIN THE YEARS STATED. IT STATED THEY WOULD HONOR THIS PROBLEM IF YOU KEPT THIS LETTER IN YOUR CAR, WHEN BRINGING IT IN FOR REPAIRS. I WAS GOING TO DO THIS, BUT THE CAR IS NOW TOTALED AFTER THE ACCIDENT.

Mileage: 33,600

CAR ONLY HAS 65,000 MILES, HAS HAD REGULAR OIL CHANGES, HAD TO BE TOWED TO DEALER. FOUND SLUDGE IN ENGINE AND NEEDS TO BE REPLACED. KIA WILL NOT HONOR THE WARRANTY OR EXTENDED WARRANTY.

Mileage: 65,013

CAR WAS RUNNING FINE OR SO I THOUGHT AND @ 1 WEEK AFTER GETTING MY OIL CHANGED THERE WAS EXCESSIVE EXHAUST/SMOKE AND MY SON AND I THOUGHT IT MIGHT BE BAD GAS OR CLOGGED INJECTORS. WE DROVE IT TO AZ AND BACK TO NV. CAR SEEMED TO RUN OK AT THAT POINT THEN MY DAUGHTER TOOK IT TO CA AND THE OIL LIGHT STARTED FLICKERING ON AND OFF AND FINALLY THE ENGINE LIGHT CAME ON. SHE TOOK IT TO A JIFFYLUBE WHERE THEY SAID IT HAD NO OIL. WHAT?!?!?! THE OIL WAS JUST CHANGED AT 47,000 MILES. PUT 4 QTS IN AND TOOK IT AAA TO RUN AN ENGINE DIAGNOSTIC. SAID EVERYTHING WAS FINE ACCORDING TO THE CODE THEY GOT AND RESET THE ENGINE LIGHT. WRONG AGAIN.. DAUGHTER DROVE AWAY AND SAME PROBLEM. TOOK IT BACK TO AAA WHERE THEY DETERMINED IT WAS AN INTERNAL ENGINE PROBLEM AND TO TAKE IT TO THE DEALERSHIP. SLUDGE EVERYWHERE IN THE ENGINE. MY CAR ONLY HAS 48,000 MILES ON IT AND I HAVE THE OIL CHANGED AS SCHEDULED. WAITING TO HEAR WHAT KIA IS GOING TO DO, BUT FROM THE SOUNDS OF THE PRIOR COMPLAINTS, THEY ARE NOT GOING TO HONOR THEIR WARRANTY. I CAN'T AFFORD $5,000+ TO REPLACE THE ENGINE IN MY CAR. THIS IS SO RIDICULOUS. THEY NEED TO HONOR THEIR WARRANTY FOR THEIR [XXX] ENGINES. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 48,000

SLUDGE IN ENGINE 45,000 MILES. WARRANTY WONT COVER AND APPARENTLY SERVICE CAMPAIGN MEANS NOTHING

Mileage: 45,000

I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH AND I HEARD A LOUD NOISE, MY CAR STARTED SLOWING DOWN AND I COULD HEAR A CLANGING NOISE, I STOPPED AND PARKED AND IT WAS KNOCKING LOUDLY. STILL CAN'T DRIVE IT.

Mileage: 103,000

THE KIA OPTIMA I PURCHASED HAD LOW MILEAGE ONLY 46K BOUGHT IT ON MARCH 2016 WITH CARFAX SERVICE RECORDS SHOWING UP TO 26K MILES ON 5/4/15. APPERANTLY MY ENGINE HAD SLUDGE AND KIA IS VOIDING THERE MANUFACTURER WARRANTY DUE TO LACK OF MAINTENANCE. MY TURBO AND ENGINE NEED TO BE REPLACED, I FIND IT HARD TO BELIEVE THAT WITH IN A YEAR A CAR CSNIBEAT DEVELOPED SO MUCH SLUDGE, SEEMS THE CAR HAD ALREADY STARTED COLLECTING SLUDGE EVEN WITH REGULAR OIL CHANGES. KIA NEEDS TO TAKE ACTION AND HONOR THERE WARRANTY. NOW I CAN GO PASSED 40 MILES PER HOUR ON THE FREEWAY BECAUSE LACK OF POWER

Mileage: 52,000

BLOWN ENGINE

Mileage: 41,900

PURCHASED A USED 2013 OPTIMA WITH 24,952 MILES ON 3/13/14. COMPLETED SCHEDULED 7500 MILE OIL CHANGES WITH SOME ONE OTHER THAN THE DEALERSHIP. AT 56337 MILES, THE CAR STARTED TO MAKE A CLATTERING NOISE DURING ACCELERATION. SOON AFTER THE ENGINE LIGHT CAME ON. IMMEDIATLY BROUGHT THE CAR INTO DEALSHIP AS IT WAS STILL UNDER WARRANTY. AFTER 4 HOURS OF WAITING, SERVICE TECH TOOK ME TO THE BACK AND SAID I HAD SLUDGE IN MY OIL AND NEEDED A NEW ENGINE AND WARRANTY WOULD NOT COVER BECAUSE IT LOOKED LIKE THE OIL HAD NOT BEEN CHANGED ON SCHEDULE. I ARGUED THE POINT KNOWING I HAD ALL CHANGES DONE. HE GAVE ME OTHER REASONS ...CHEAP OIL, WRONG OIL, ETC. DID SOME RESEARCH...THER ARE QUITE A FEW OF THE SAME COMPLAINTS!

Mileage: 56,337

I HAD MY OIL CHANGE AND TWO DAYS LATER THE OIL LIGHT CAME ON SO I TOOK IT BACK TO PIT STOP 500 AND HE'S SAID IT WAS LOW SO HE CHECK THE CAR SAID HE DIDN'T SEE ANY OIL LEAKS IF THE OIL LIGHT COMES ON AGAIN TAKE IT TO KIA. WHEN I LEFT THERE WHILE I WAS DRIVING I COULD SEE WHITE SMOKE COMING OUT MY PIPES. I TOOK IT TO THE KIA DEALERSHIP AND THEY SAID THE OIL WAS LOW PUT OIL IN IT AGAIN AND SAID DRIVE IT 500 MILES AND IF THE OIL LIGHT COME ON BRING IT BACK. WHILE DRIVING IT HOME IT STALLED IT WOULDN'T GO OVER 30 MILES AND WHITE SMOKE WAS COMING OUT THE PIPES SO I MADE A APPOINTMENT AND TOOK IT BACK NOW THE DEALERSHIP SAYS IT IS SLUDGE IN THE OIL. I HAD DID SOME RESEARCH AND DISCOVER TEN KIA WITH THE SAME EXACT PROBLEM AND SIX OF THEM ARE KIA OPTIMA

Mileage: 48,450

I LEASED THE KIA OPTIMA (2013) FOR 3 YEARS. WITH 4 MONTHS LEFT ON THE LEASE & 35,000 MILES LATER, EVERYTHING WAS PERFECT, NO ISSUES WHATSOEVER, UP UNTIL YESTERDAY MORNING WHILE DRIVING TO WORK. I WAS APPROACHING A 4-WAY STOP WHEN I HEARD WHAT SOUNDED LIKE THE SCREECH OR A SHORT BLAST OF A HAIRDRYER. DIRECTLY AFTER 'THE SOUND' I APPROACHED THE STOP SIGN, BUT EVEN AS I WAS SLOWING I FELT THAT THE CAR WAS SLUGGISH. I CAME TO A STOP. WHEN I TRIED TO GO AGAIN I REALIZED THE ENGINE HAD STOPPED. I TRIED A FEW TIMES TO START THE ENGINE BUT IT WAS COMPLETELY DEAD. I HAD TO GO TO WORK, SO I CALLED A FRIEND WHO IS A MECHANIC TO COME LOOK AT THE CAR. HE SAID HE WOULD TAKE THE BATTERY TO PEP BOYS TO HAVE IT CHECKED, WHICH HE DID, THEY SAID THE BATTERY WAS GOOD. HE ADVISED ME TO CALL THE CAR PROS KIA OF CARSON WHERE I LEASED THE CAR FROM AS IT WAS COVERED UNDER THE "100,000 MILE/10 YEAR WARRANTY". WHEN I GOT TO THE SERVICE DEPARTMENT THEY TOLD ME THEY NEEDED TO DO A DIAGNOSTIC WHICH WOULD COST $119 AND WOULD "PROBABLY BE COVERED BY THE WARRANTY BUT YOU NEED TO SIGN THIS FORM JUST IN CASE IT'S NOT" OF COURSE, WHEN THEY CAME BACK, THEY SAID I WAS NOT COVERERED UNDER THEIR WARRENTY BECAUSE THE ENGINE WAS "BAD' AND HAD COMPLETELY BLOWN DUE TO "BLACK SLUDGE'' IN THE OIL COMPARTMENT (THIS IS A COMPLETE LIE AS MY MECHANIC FRIEND CHECKED THE OIL THAT MORNING AND IT WAS GOOD!!!) AND THEY NEEDED RECEIPTS FOR ALL OF THE SERVICES TO MY CAR GOING BACK ONE YEAR AS THEY NEEDED TO KNOW WHO HAD BEEN TAMPERING WITH MY CAR! FOR THE RECORD, I HAVE ALL OF THE RECEIPTS FROM PEP-BOYS AND MY MECHANIC WHO HAVE DONE ALL OF MY OIL CHANGES RELIGIOUSLY. NOW I COME TO FIND OUT VIA RESEARCH ON THE INTERNET THAT THERE ARE LAW SUITS HAPPENING BETWEEN CONSUMERS WHO ARE BEING BLAMED FOR NOT DOING OIL CHANGES AND CAUSING CHRONIC ENGINE FAILURE BECAUSE KIA DON'T WANT TO HONOR THEIR WARRENTY!!!!

Mileage: 35,800

THE EVENING OF 8/12/15 I WAS DRIVING DOWN A 4 LANE CITY ROAD, 2 LANES EACH DIRECTION. THE ENGINE COMPLETELY SHUT OFF LEAVING ME WITH NO POWER AND IN A VERY DANGEROUS SITUATION WITH SUDDEN DECELERATION AND VEHICLES COMING UP FROM BEHIND. FORTUNATELY, NO ONE HIT ME AND I WAS ABLE TO MOVE THE CAR OUT OF TRAFFIC. NO ENGINE MAINTENANCE/WARNING LIGHTS CAME ON PRIOR TO THE ENGINE FAILURE. WE HAVE BEEN INFORMED THE ENGINE IS LOCKED UP AND WILL NEED COMPLETELY REPLACE WITH A NEW ENGINE. ROUTINE MAINTENANCE, INCLUDING KIA'S 22,500 MILE RECOMMENDED MAINTENANCE WAS PERFORMED ONLY 16 DAYS PRIOR ON 7/27/15. DAVE GREEN, KIA ARAPAHOE SERVICE MANAGER, INFORMED TODAY (8/17/15) THAT THEY HAVE SEEN SEVERAL INSTANCES OF THIS IN THE PAST WEEK. THEY BELIEVE THERE IS A CONNECTION TO THE HOT WEATHER. WHAT EVER THE CAUSE THIS HAS A VERY HIGH POTENTIAL TO CAUSE DEATH OR EXTREME INJURY.

Mileage: 22,348

WAS DRIVING TO WORK(2013 KIA OPTIMA APPX 32000 MILES) AS I ACCELERATED TO MERGE ON THE INTESTATE, A LARGE CLOUD OF SMOKE CAME OUT OF THE EXHAUST,THERE WAS NO INDICATION OR ANY WARNING, THERE IS NO MAINTENANCE LIGHT TO INDICATE THERE IS A PROBLEM WITH THE VEHICLE.I TOOK THE VEHICLE TO MY KIA DEALERSHIP THEY REMOVED THE VALVE COVER AND WAS TOLD THERE IS EXCESSIVE SLUDGE ON THE ENGINE THAT I WOULD NEED A NEW ENGINE, THIS IS NOT COVER BY KIA WARRENTY,AFTER DOING SEVERAL DAY OF RESEARCH I HAVE DISCOVERED THAT THERE ARE MANY KIA OWNER WHO ARE EXPERIENCING THE SAME TYPE OF PROBLEMS WE ARE BEING TOLD THAT EXCESSIVE SLUDGE IS THE CAUSE BUT MOST MECHANIC KNOW THAT SLUDGE IS A SYMPTOM NOT A CAUSE, AND WHAT IS EXCESSIVE 1%OR 5% WHO MAKES THAT DETERMANITION? I HAVE DONE REGULAR OIL CHANGES MYSELF. I CONTACTED THE KIA HOME OFFICE AND AM WAITING FOR A REPLY.

Mileage: 32,000

FUEL WILL HEAT UP AND BUBBLE OUT OF FUEL TANK AFTER EXTENDED PERIODS OF IDLING. 4 HOURS IDLING WITH 3/4 FULL FUEL TANK. LIQUID FUEL AND VAPORS ESCAPING FROM GAS CAP AND DRIPPING DOWN THE SIDE OF THE CAR.

Mileage: 47,500

MY WIFE, SON AND I WERE ON THE WAY HOME FROM TOWN IN OUR 2013 KIA OPTIMA. I STOPPED AT A LOCAL GROCERY STORE TO PICK SOME EGGS AS MY WIFE AND SON STAYED IN THE CAR. I TURNED THE CAR OFF AND WENT INTO THE STORE FOR ABOUT 7-8 MINUTES, WHEN I WALKED OUT THE DOOR MY SON CAME RUNNING UP TO ME YELLING OUR CAR IS ON FIRE, YOU COULD SEE THE FLAMES COMING OUT OF THE HOOD AND BOTTOM OF CAR. THE CAR WAS A TOTAL LOSS. WHEN I CONTACTED THE KIA DEALERSHIP THEY DID NOT SEEMED TO CONCERN AND GAVE ME THE NUMBER TO REPORT. AFTER DOING SO I RECEIVED A CALL FROM KIA CORPORATE A DAY LATER ASKING QUESTIONS. THEY WANTED ME TO SEND THEM PICTURES OF THE FIRE TO DO THEIR INVESTIGATION BECAUSE THEY ONLY HAD TWO ENGINEERS WHO COULD LOOK INTO THIS. IT IS NOW MAY AND STILL I HAVE NOT HEARD ANYTHING. I HAVE MADE CONTACT WITH THE DEALERSHIP NUMEROUS TIMES AND SENT EMAILS TO KIA CORPORATE. MY WIFE & KID WAS IN THIS CAR WHEN IT CAUGHT FIRE WHILE PARKED AND NOT RUNNING AT A PARKING LOT. THIS IS RIDICULES. *TR

Mileage: 3,300

HAD OIL CHANGE 5 DAYS PRIOR, AND RECALL FOR ACCELERATION. CALLED THE,DEALERSHIP BECAUSE I HEARD A KNOCKING NOISE IN THE FRONT END. WAS ON MY WAY TO DEALERSHIP ON THE,EXPRESSWAY, CAR LOST POWER, PUT IT IN NEUTRAL AND PULLED TO RIGHT SIDE OF XWAY..CAR FILLED WITH SMOKE AND FULLY ENGULFED IN FLAMES. WAITING TO HEAR IF INSURANCE IS LOOKING INTO FAULTY WORK WITH RECALL OR OIL CHANGE. *TR

Mileage: 19,333

ON 2/19/2015 AT 8:30 A.M. MY WIFE DROVE OUR 2013 KIA OPTIMA APPROXIMATELY 6 MILES TO THE LOCAL SUPERMARKET AND THEN DROVE THE 6 MILES BACK HOME. MAXIMUM SPEEDS REACHED WERE NO MORE THAN 50 MPH WITH THE MAJORITY OF THE DRIVE BEING AT 35 MPH. ABOUT HALFWAY HOME SHE NOTICED AN UNFAMILIAR SMELL BUT WAS NOT SURE WHAT IT WAS, AND THE CAR SEEMED TO BE DRIVING NORMALLY AND NO WARNING LIGHTS EVER CAME ON. AS SHE PULLED INTO THE GARAGE AT OUR HOME SHE THEN NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE IMMEDIATELY OPENED THE HOOD AND SAW FLAMES SHOOTING OUT FROM THE BACK OF THE ENGINE COMPARTMENT NEAR THE TURBO. SHE RAN INTO THE HOUSE AND GRABBED A FIRE EXTINGUISHER. SHE USED THE ENTIRE EXTINGUISHER TO PUT OUT THE FLAMES. I CAME HOME AND TOGETHER WE PUSHED THE VEHICLE OUT OF THE GARAGE AND CALLED KIA. THE VEHICLE WAS THEN TOWED 43 MILES AWAY TO THE CLOSEST KIA DEALERSHIP. KIA COOPERATE CONSUMER AFFAIRS DIVISION WAS IMMEDIATELY IN CONTACT WITH US, WE STATED THAT WE NO LONGER FELT SAFE WITH THIS VEHICLE AND WANTED IT REPLACED. THE DEALERSHIP INFORMED US THAT THEY COULD NOT EVEN TOUCH THE VEHICLE UNTIL AN INVESTIGATOR FROM KIA CORP. LOOKED AT THE VEHICLE. AFTER PICTURES OF THE INCIDENT WERE RECEIVED BY COOPERATE THE WHOLE SITUATION CHANGED. I FEEL THAT SINCE THE VEHICLE WAS NOT BURNED BADLY (ONLY BECAUSE OF MY WIFE'S QUICK ACTION) KIA IS NOT TREATING THIS AS SERIOUS AS THEY SHOULD ANYMORE. I WAS INFORMED BY KIA CORPORATE THAT THEY WOULD BE FIXING THE VEHICLE UNDER WARRANTY AND RETURNING IT TO US. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP AND THEY HAVE TOLD ME THE VEHICLE WAS DRIVEN ONCE FOR A SHORT PERIOD AND WHEN IT RETURNED THE TURBO CHARGER WAS "GLOWING RED HOT LIKE LAVA" THEY ALSO SAID THAT CORP. ENGINEERS FROM KIA WERE PERFORMING TESTS REMOTELY AND THAT NO ATTEMPTS HAD EVEN BEEN MADE TO TRY AND FIX THE PROBLEM YET. ....UPDATED 06/09/15*BF

Mileage: 22,286

AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, WHEN I TRIED TO ACCELERATE TO TURN ONTO A BUSY ROAD MY CAR LOST POWER HALFWAY INTO THE INTERSECTION. THIS HAS HAPPENED TWICE. MY FIRST REACTION WAS TO PUSH HARDER ON THE GAS PEDAL, AS THERE WERE CARS COMING AT ME FROM BOTH DIRECTIONS, AND AFTER A FEW SECONDS THE CAR VIOLENTLY LURCHES FORWARD AND REGAINS POWER. THIS IS A TERRIFYING ISSUE AND A SERIOUS SAFETY THREAT. I HAD 2 CHILDREN AGES 8 AND 12 IN MY VEHICLE BOTH TIMES THIS HAS HAPPENED.

Mileage: 25,000

DURING THE SECOND OIL CHANGE AT THE DEALERSHIP, I INDICATED THAT THE VEHICLE'S EXHAUST WAS VERY STRONG AND WAS COMING INTO THE VEHICLE BOTH AT SPEED AND WHILE SITTING. THE SERVICE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO HAVE ONLY PREMIUM FUEL IN IT TO STOP THE ISSUE. THE OWNERS MANUAL DOES NOT STATE THAT THIS IS THE CASE BUT IN ORDER TO PREVENT THE STRONG EXHAUST, WE SWITCHED TO ONLY USE PREMIUM FUEL WHICH PREVENTED THE MAJORITY OF THE STRONG FUMES BUT NOT ALL. IN GETTING THE VEHICLE'S THIRD OIL CHANGE, THE OIL WAS EXTREMELY DIRTY AND THE SERVICE TECHNICIAN STATED THAT HE HAD SEEN NO REASON WHY A VEHICLE OF SUCH LOW MILEAGE SHOULD HAVE OIL ANYWHERE NEAR THE CONDITION THAT IT DID. *TR

Mileage: 6,300

THIS HAS HAPPENED THREE TIMES NOW, AND JUST THE THIRD THIS PAST WEEKEND SO I AM FINALLY WRITING A COMPLAINT. MY KIA HAS A FAULTY MAP SENSOR, THE DEALER SAYS, AND WHEN IT GOES OUT (ABOUT EVERY 2 MONTHS) MY CAR COMPLETELY DIES ON ME; I HAVE NO ACCELERATION, BRAKES LOCK UP AND MY POWER STEERING IS GONE. THIS IS A VERY DANGEROUS SITUATION SINCE TWO OF THE THREE OCCURRENCES HAVE BEEN ON THE HIGHWAY. WHEN IT HAPPENS, I AM FORCED TO YANK THE STEERING WHEEL TO A SHOULDER AND LET THE CAR COME TO A STOP. SOMETIMES IT RESTARTS, SOMETIMES IT DOES NOT. IN ALL THREE INSTANCES, MY CAR HAS HAD TO BE TOWED. THIS IS VERY DANGEROUS FOR NOT ONLY ME BY ANYONE IN THE CAR WITH ME AS WELL AS ANY OTHER KIA DRIVER'S OUT THERE. I HAVE FILED MY COMPLAINT WITH KIA CONSUMER AFFAIRS BUT THEY DO NOT OFFER A REPLACEMENT, JUST MONEY. WHILE I APPRECIATE THE OFFER, MONEY DOES NOT DO ANYTHING FOR MY CONFIDENCE IN DRIVING THE CAR. IT IS A BRAND NEW CAR, JUST ONE YEAR OLD. I FEAR FOR MY LIFE EACH TIME I DRIVE MY CAR BUT I HAVE NO OTHER OPTION, I DRIVE A LOT FOR WORK. ALL I AM SEEKING IS A REPLACEMENT CAR, I LOVE THE CAR AND ALL IT OFFERS BUT IT DOES NOT PERFORM WELL AT ALL AND I AM VERY FEARFUL OF THIS. PLEASE HELP IF YOU CAN OR IF YOU HAVE HAD SIMILAR ISSUES. *TR

Mileage: 10,000

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 8000.

Mileage: 50

DRIVING ON A CITY ROAD DURING NORMAL TRAFFIC (4:30PM EST) MY VEHICLE BEGAN TO MAKE LARGE RATTLING NOISE FROM THE ENGINE COMPARTMENT. AT FIRST I THOUGHT I HAD PICKED UP SOMTHING ON THE ROAD, BUT AS I ACCELERATED/DECCELERATED THE NOISE BECAME LOUDER/SOFTER. I IMMEDIATLEY CONTACTED MY KIA DEALERSHIP. AFTER SPEAKING TO THE SERVICE MANAGER HE TOLD ME TO BRING THE VEHICLE IN NEXT WEEK SINCE THAT WOULD BE THE SOONEST IT COULD BE LOOKED AT. I INFORMED HIM THAT I DID'NT THINK I COULD EVEN MAKE IT HOME LET ALONE WAIT A WEEK TO BRING THE VEHICLE IN. HE STATED I COULD DROP IT OFF, BUT IT WOULD NOT BE LOOKED AT UNTIL NEXT WEEK. EITHER WAY, WITHIN 10 MIUTES OF DRIVING A LARGE BANGING NOISE WENT OFF UNDER THE HOOD, ENGINE OIL SPRAYED THROUGHT THE ENGINE COMPARTMENT AND I HAD COMPLETE LOSS OF POWER. KIA ROADSIDE ASSISTANCE TOWED THE VEHICLE TO THE DEALERSHIP WHERE THEY HAVE INFORMED ME THAT THE ENGINE NEEDS TO BE REPLACED. THE VEHICLE IS LESS THAN 2 WEEKS OLD AND HAD 600 MILES WHEN THIS OCCURED. I INFORMED THE DEALERSHIP I WOULD NOT WANT A VEHICLE WITH A REPLACED ENGINE AND THEY HAVE INFORMED ME THAT IS MY ONLY OPTION. I WILL NOT BE PURCHASING FROM KIA AGAIN AS THERE WAS NO SUPPORT FROM THEIR CORPORATE CUSTOMER SERVICE EITHER. *TR

Mileage: 600

DRIVING DOWN INTERSTATE, ENGINE MADE LOUD, CLANKING NOISE. PUSHED ON GAS AND NOISE GOT LOUDER AND THE CAR SLOWED DOWN. CAR DID NOT RESPOND WHEN GAS PEDAL APPLIED. TURNED ON HAZARD LIGHTS AND WORKED WAY OVER TO OUTER LANE AND FINALLY TO SIDE OF ROAD. WAS ALMOST REAR-ENDED WHEN HAPPENED; CAR SLOWED WAY DOWN. TOWED TO DEALERSHIP WHERE PURCHASED. REPLACED FUEL PUMP BUT NOISE STILL OCCURRING. A WEEK LATER, INFORMED HAD TO REPLACE ENGINE. WEEK LATER ENGINE, AND NOW PARTS, WERE ON BACK ORDER. FOLLOWING WEEK, INFORMED BY DEALERSHIP, KIA WOULD NOT PUT NEW ENGINE IN CAR BECAUSE OVER 5,000 MILES (ONLY 6600). A REMANUFACTURED WOULD BE USED. ASKED TO SEE CAR AND ASKED IF THEY DISCOVERED WHAT WAS WRONG. ENGINE OUT OF CAR AND COMPLETELY APART. INFORMED THE "END" PISTON BROKE. LOOKED AT PISTON, AND PORTION APPEARED TO HAVE BROKEN OFF. THEY SAID THE BROKEN PART HAD FALLEN INSIDE AND WAS CAUSING NOISE. NOT HAPPY WITH KIA. DOESN'T SEEM LIKE THEY STAND BEHIND THEIR PRODUCT... *TR

Mileage: 6,600