2013 KIA OPTIMA Unknown Or Other Problems

179 complaints about Unknown Or Other

179
Complaints
3
Crashes
14
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (179)

Dec 5, 2025

My vehicle has the factory Snow White pearl paint. It is always parked in a garage. Since may 2025 the paint has been bubbling and cracking causing it to peel completely off of the car.

Nov 7, 2025

While I was driving on this day [XXX] all of a sudden my car started to shut down and I couldn’t give my vehicle any gas really. I got a hybrid system warning, and my red brake light came on, and I got indicator for me to check the brake. My brakes felt like they were grinding and hitting the ground. I managed to get my Kia into the dealership where the service manager, Jose looked at my car briefly. Of a visual inspection he said that the brake pads looked good, but your brakes are hitting the ground. He charged me a diagnosis. I told him to check to see if there are any recalls active, he said I do see a recall, but this doesn’t have anything to do with your car. The next day I heard from the service manager told me I have an update. I have attached the diagnosis of my car. This is what they say needs to be repaired in my vehicle. I asked my service advisor questions about how related the recalled part was to the issue. You can see the conversation in the pictures. At this point, I created a case with you all when he started to argue over terminology. I had a conversation on the phone with Jose and my service advisor later where they then told me that there is no recall that is showing up. I said I need to look over this because I saw a recall there. I verified this and messaged the advisor back. There were no further conversation conversations over the phone. Everything was done over messages and you can see them below. I was being threatened to be charged storage fees. And they said that they performed the recall, but the car was not confirmed to be in drivable condition. I did not go by to pick the car up. I called corporate numerous times. I was told on one day any additional information from text messages is not needed. Until Alicia gave me the email and said to please send over the info. I called the corporate office, the corporate office did not do anything to solve the situation. My car is still not drivable condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

Nov 7, 2025

The clear coat is delaminating and the Paint is peeling off in multiple areas of the car.

Aug 8, 2025

White paint coming off

Aug 6, 2025

The paint on my car slowly began to peel away on the hood and side panels, eventually exposing almost the entire hood to be bare (Kia was notified and I was denied any sort of help). I had the hood and panels painted out of pocket, shortly after the side rear passenger door has begun with the exact same issue Eventually, my car is going to be missing all paint and just primer. This needs to be addressed in a class action settlement! Otherwise my car is immaculate condition.

Jul 14, 2025

This is a general inquiry on Kia white paint. My paint is chipping off all over my car. They told me it's inherent to white paint. Is this true or are the trying to get away without addressing the problem.

Jun 17, 2025

The white paint on the car is peeling off in many areas of the car.

May 19, 2025

The paint on my car is flaking off. We had a very bad storm and after it passed there was lots of paint gone from my car. I filed a claim with state farm and was denied as they state Kia was responsible of the paint because it's a know fact that the snow white pearl paint us defective and kua knows this. I file with Kia care and they say the paint warranty is gone. But they know that the paint is defective and they need to repaint my car. This issue started in 2011 through 2020. My car is a 2013 Kia optima and Kia is responsible for fixing this issue.

Mar 21, 2025

The paint on my Kia optima is coming off.

Feb 5, 2025

My driver's side door lock actuator is stuck in the closed position, and will not allow me to close the door. I searched for a video on what to do, as I need the door to close to drive safely, and found hundreds of videos of people with the same car having this same issue. The fix that a video provided explained to hold the door handle open (the inside or outside handle work just the same) and to take a key or screwdriver and flip the actuator into the correct position, allowing the door to latch properly. I searched the internet to see how difficult it is to replace, and found more people with my car's make/model having issues with their door being stuck in the lock position, while the door is closed. This would be a nightmare in the case of an emergency retrieval. A faulty lock could literally be life or death.

Jan 18, 2025

I purchased a 2013 Kia Optima EX from an on-line auction [XXX] in Memphis, Tn. After the car was delivered I noticed the vehicle engine had a slight engine knock. When I attempted to test drive the vehicle the engine knock grew louder, and the vehicle shut down in the middle of the road. I was fortunate enough to get the vehicle back to my residence where I was able inspect the engine, and noticed "Metal Dust" on the oil dipstick. Service records showed the vehicle had been serviced at the correct intervals, and the oil had been professionally been changed at correct intervals, and the vehicle appear to be in excellent condition. After doing some research I notice Kia had a recall for the "Theta Engine 2" for a rod bearing recall that was causing engine failure prematurely. I contacted Kia customer services on 11-20-24. I was told the vehicle was in fact under the "rod bearing" recall and it had a lifetime warranty on it. I was instructed to contact a Kia dealership to have the vehicle serviced for possible engine replacement due to rod bearing failure. I contacted Serra Kia of Jackson, TN, and inform them of my conversation with Kia's customer services, and I was told they were pretty sure the engine would have to be replaced, and to have the vehicle towed to their dealership to perform the services. I had the vehicle towed to Serra Kia on 12-2-24. I sent an email to the service department on 1-16-25 for an update on my vehicle. On 1-16-25 I received an email from the dealership's service department stating a case was opened with Kia Tech, and they declined approval of an engine because I bought it from an auction. The dealership did offer to replace the engine for $6003.71 for parts and labor. I contacted Kia customer services on 1-18-25 and they said they wouldn't approve replacing the engine even though it's under recall because I bought the vehicle at an auction. I'm filing this complaint because Kia is refusing to do an active safety recall for my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

Jan 6, 2025

We were driving and then suddenly stopped, thank goodness nothing bad happened to us. and the car never turned on again! I Was told by a mechanic it was the engine. We were told there were several recalls and alot regarding the engine for this year. Why should I have to pay for something we're still paying on and that has been sitting in our driveway for over 2 years! Fix our car!

Sep 15, 2024

In May 2024, I took my 2013 Kia Optima (2.0L T-GDI) to my local dealership to have several recalls completed, including SC284QF (Hydraulic Electronic Control Unit). The dealership completed the recalls and I have a receipt showing all three recalls were completed. On Sep 12 2024 I received a recall notice stating the recall SC284QF had NOT been completed and to contact my dealership to schedule this recall repair. I looked up the Kia Safety Recall Campain instruction, detailing the repair step-by-step. I then went to my vehicle fuse panel (where the recall repair was to be performed) and was able to verify the recall has NOT been completed, despite the Kia dealership claiming (and documenting) the recall as being complete. This recall states that the risk of not competing this recall is potential engine fire while being driven or parked. I park this vehicle inside my garage (attached to my house) and this could have caused a fire which could have endangered the lives of my family. I have attached the Kia Safety Recall Campain instructions as well as a photo of the affected fuse.

Sep 10, 2024

2013 Optima SXL Snow White Pearl Pain Has been peeling since approximately 48,000 miles This has been discussed with Kia Service reps on multiple occasions since it was first noticed. Vehicle is now at 148,000 miles and paint continues to chip away on the hood and pillars of car. It is evident the problem is not isolated to my car. Every snow white pearl car i see driving down the road has similar paint chipping.

Aug 3, 2024

My 2013 Kia optima, 80,000 miles has had a manufacturer paint defect problem for years now. Paint from my car is flying off in large chunks. I’ve seen THOUSANDS of other Kia Hyundai and other like cars with the pearl white color having the EXACT same issue. Google search “Kia pearl white paint defect” and you can see for yourself what everyone else has posted online about the exact same issue I am having. All it takes is the right person to read this message and google search what is happening to thousands of Kia and Hyundai cars to understand the situation for something to be done about it. I’m not looking for a free paint job, I’m looking for the manufacturer to be held accountable for their poor quality workmanship. I’ve called Kia consumer affairs and they are aware of the situation but “are not considering any sort of recourse at this time” If you’re reading this message, do the google search… help out thousands of people who paid EXTRA for this style paint and were given a trainwreck instead.

Jul 31, 2024

KIA notified me via letter on 23 April 2024 that Central Kia, Plano TX was able to complete repairs for the recall on the Hydraulic Electronic Control Unit. I made an appointment in May to have the repair done. After waiting over two hours to have the repair completed, the Dealer said they did not have the part to fix the recall and they would contact me when it was available. Almost three months have elapsed with no word from Central Kia

Jul 25, 2024

There is an hybrid warning coming on which causes the brakes to loose it’s ability to stop for some reason. It also slows the car to a hault while the engine is in full rev. It’s a huge safety issue as this occurs intermittently with no warning. Last time I was on the freeway, luckily I was able to pull over to the curb without incident. I hit the bumper a little bit but was able to stop safely.

Jun 29, 2024

The oil feedline is gusting out oil but no where I could find a recall on this but I remember there was a recall. Could you send me the copy of the recall? Thank you.

May 30, 2024

The paint on my car is peeling. It’s pearl white.

Apr 27, 2024

The Engine has seized up on me after leaving work on Wed April 24,2024. I have not owned this car not even 2 months. Purchased it through California Motors Direct. I have spoken with the general manager of the dealership and and he said the car has been serviced mulitple times as at Carson KIA. My car does not run at all at the time my car was seized up on me I was driving a with my baby in the car and all of a sudden my car stopped and has not been working since that day. The dealership where I purchased the car refuses to look at it stating it isn’t there problem well there was safety recall and from what I have seen online they were not allowed to sell me a car that a big safety recall on it that has not yet been addressed. My problems first started April 24th, 2024. Recall #23V652000

Apr 9, 2024

The paint has been peeling for a starting last year. The recent rains caused a large chunk of paint to peel suddenly from the trunk. The car has the snow white pearl paint and is delaminating from the car.

Apr 2, 2024

Burning smell occasionally no warning light...maybe HECU?

Mar 29, 2024

The vehicle is for sale at a dealership in Stafford Virginia at Pohanka Honda. How can this vehicle be for sale with a recall regarding a fire hazard. And then it states no remedy available.

Mar 18, 2024

Manufacturer hasn't provided a remedy to recall notice issued in September 2023. For something that has a chance of catching on fire driving or Parked this should've been taken care of along time ago instead of risking peoples lives dragging this out.

Mar 13, 2024

This car is pearl white and the paint on this car bubbles up and starts peeling. It is missing paint off the hood,passenger side doors and driver side rear quarter panel.

Mar 4, 2024 Fire

Electrical issue then engine leading to car going up in flames

Feb 26, 2024

We are afraid to drive this car and have lost use for over 4 months now. Received Safety Recall Notice dated Nov 14, 2023. We have made numerous calls to Doug Smith dealership in American Fork, Ut, and also to KIA Customer Care Center. No information is forthcoming to resolve the issue in getting our car repaired. It is necessary that we park in our garage, so we faithfully unhook the battery cable every single time after driving and parking to be assured that it is safe. This has been going on for 4 months now and is not a comfortable situation for myself and my elderly wife. We would like some answers with respect to a timely repair to make our car safe again.

Feb 15, 2024 Fire

The contact owns a 2013 Kia Optima. The contact stated that while driving at 40 MPH, the vehicle stalled without warning. There was smoke detected, and the vehicle burst into flames and exploded. There were no reported injuries, crashes, or air bag deployments. The fire department extinguished the fire. A police report was filed. The DOT was on the scene. Another motorist assisted the occupants with exiting the vehicle. The vehicle was towed to a police department tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 160,000.

Mileage: 160,000

Jan 29, 2024

I bought my 2013 Kia optima ex from a private seller about half a year ago. I've had a few problems here and there that we're easily diagnosed and fixed. The radiator, alternator, starter, battery, serpentine belt, headlights, tail lights, licence plate light, tires, cabin air filter, and keyless start key fob have all been replaced. I just recently got my key fob(OEM) programmed by a licensed mechanic. The next day the car was perfectly fine. Ran smoothly and had no problems at all. I parked it and went to bed. Next day I get up early and start the car to warm up before I take my kids to the bus stop for school. It was between 5-7 minutes later and I went outside to the car and smelled an overwhelmingly strong plastic/chemical burning type smell coming from the car. I got in and saw that the air conditioning was on low and i turned it off, thinking the smell was because it was cold and the air needed to be off to stop the smell... I drove my son to the bus stop one block away and there was no dash light on but the smell was still there so I turned the car off and we got out of the car. After the bus got my son, I got in the car and could still smell the burning smell but tried to start it to take it home and the dash lights came on like normal then all turned off except the check engine light, oil light, battery light, key light, eps light. The car made one click noise under the hood and did not start or make any noises indicating an attempt to start. The key light the turned off but the oil, battery, engine lights remained. I turned the car back off and downloaded an app called justask to ask a mechanic about the problem and he said to call the master lube where I had gotten an oil change a few weeks prior and ask them what to do because of the oil light being on and the possibility that they overfilled it which could cause problems.i called. the oil was fine, no leaks, he has no idea why it isn't starting. So I call the mechanic. No idea what is wrong still....

Jan 28, 2024

The manufacturer has failed or is unable to remedy the safety recall for my vehicle in a timely manner. There is an urgent safety recall (fire risk when parked). It is currently unsafe and unreliable to drive the car with this recall.

Dec 28, 2023

The car dealership i bought my kia from is fully aware of this safety recall, Should he have sold me the car with out telling me? Can I take this car back and get my money back?

Sep 23, 2023

In March 2023 car stopped in the middle of an intersection with no warning. “Hybrid system warning” on dashboard lit up as well as all other lights. Dealer said repair was under warranty because of faulty spark plugs which were a safety recall. Prior to this all safety recalls were taken to dealer yet the problem still occurred. On July 2, 2023, the car stopped on the freeway. All lights lit up and the “Hybrid system warning” came up. The car began to smoke. The car was towed to Kia dealer they said the water pump needed to be replaced. The water pump was replaced with a certified Kia part. The car still would not turn on. Kia replaced the battery and said the engine needed to be replaced for $9000. They said we were out of warranty (10 years by 2 months). This engine failure seems to be related to the safety recalls that Kia “fixed.” I also have documentation that the warranty should be extended to 15 years or 150,000 miles but the delay refuse to make repairs under the warranty.

Sep 19, 2023

Own a 2013 Kia Optima SXL with snow white paint. It is peeling horribly around the windshield pillars, and the roof. There are a few other smaller spots starting to chip away as well. This vehicle has been almost exclusivly garage kept. I have read this is a common issue experience by Kia owners with this paint specifically. Please investigate and issue a proper recall for these vehicle owners.

Sep 13, 2023

The car started doing big noises and problems for running correctly, so my mechanic found out this recall and told me to start the process but the dealer don't answer my requests.

Sep 5, 2023

In past year replace Shock Absorbers in the rear($498), Thermostate/gasket($454), and now need code P0464 Fuel leverl Sensor circuit replaced($750)

Aug 22, 2023

My car paint as been chipping off. I see a lot of cars like mine in the street with the same isssue , specially Perales white kias . They look like junk cars . Paint was not good

Aug 21, 2023 Crash

I was turning into some parking spots so i could put my car in reverse and park closer to building i needed. I did not get a chance to putin reverse, the vehicle surged forward and was accelerating. My foot was not on the gas pedal. I was trying to brake. I turned steering wheel so I didn't hit brick building. I swiped the building and 2 vehiles on my right AND still did not stop right away. I kept on the brake and the plants, rocks, landscaping I think helped it to stop. I can get police report in few days.

Jul 18, 2023 Fire

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked and unattended, it spontaneously caught fire. There were no warning lights illuminated before the failure. There were no reported injuries. No police report was filed. The fire department extinguished the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

Mileage: 135,000

Jul 9, 2023

recall is extremely dangerous and I was informed very late. Was not given a rental for the time being. Difficult to find service immediately. Do not feel safe driving.

Jul 3, 2023

Car stopped at a light and didn’t want to turn back on. Tried to have it jumped with no luck. The car turns on but the engine won’t turn over at all.

Jul 3, 2023

I have problem for the color white pearl is pealing the car front car side an doors

Jul 1, 2023

Snow white pearl paint on my 2013 Kia optima isn't sticking to the primer. Started to flake off in 2019 on the metal that goes around the top of the side windows, both sides. Also flaked off on truck. I've repainted spots several times but it continues to peel off in the above areas and on the passenger rear door. I've seen many Kia snow white pearls -different models with the same issue.

Jun 28, 2023

For the last 2 years, my pearl white paint has been chipping away. Over the last 6 months there are actual chunks of paint missing. I’ve never seen anything like this before.

Jun 26, 2023

I have a white 2013 Kia Optima the paint is chipping, coming off in chunks. After it falls off seeing the panel below is smooth and does not appear to have been roughed up prior to painting to allow the paint to properly adhere. I know of thousands of other Kia owners to have paint issues exactly like this.

Jun 17, 2023

Peeling paint from delamination on pillars, around windshield and hood. This stated 1.5 years ago and continues to get worse. The dealership said they are aware of this problem in the pearl white paint in this year and model but the paint warranty is only 3 years and no remedies have been made. This is devaluing my car with every paint bubble and peeling. Kia should make it right.

Jun 13, 2023

My sunroof exploded as I was driving my car down the road. It made a noise that sounded like a gunshot and I pulled into a parking lot and the whole thing was shattered. The sun roof is less than a year and a half old and there was no chips or cracks in it and nothing had fallen on top or damaged it.

Jun 6, 2023

Peeling paint

Jun 5, 2023

The center console power supply is faulty, does not charge or hold usb port. The white paint on my car began to chip in large amounts.

Apr 29, 2023

The issue with the car first occurred in 2021 when the vehicle had 109,000 miles. I was driving on the interstate returning from visiting my family when the car began to behave erratically. It started to seize, stall, and accelerated on its own. All of the lights illuminated on the dashboard with the error message hybrid engine, air pull over immediately. This was a serious event because my life as well as others were impacted. The car had just enough power to make it off of the shoulder when it died completely and had to be towed to the nearest dealership. They recommended I have the hybrid battery replaced which I did. That did not correct the issue because less than a year later in 2022 I was once again returning home and the car begin to do the same thing. Stalls, seizes, accelerates on its own and the same lights, the same warning message, and completely loses power when you’re driving! It was again towed to a dealership and this time they recommended I have the spark plugs replaced. The spark plugs were replaced and the day that the car was repaired and picked up it had to then be towed back just a few miles down the road with the same strange behavior, and the same issues. Clearly the recommended repairs are not fixing the root cause problem. And now three times my life as well as other motorists’ lives have been put in danger! I am tired of paying for recommended repairs that are not fixing the root issue when there are several hundred other persons who have been experiencing similar dangerous issues like mine with their vehicles. Kia needs to do something about this!

Apr 10, 2023

Chipped paint around my windshield and other areas of the car, such as the trunk and various other areas of the vehicle

Mar 11, 2023

Took my vehicle for the knocking sensor recall servicing. Before taking it to the dealership there was no knocking at all. I left the dealership and went home. Parked the car and got out... immediately there was knocking coming from my car. Recorded the knocking noise and called the dealership. They sent someone to my home and all he did was turn on my vehicle and there was no knocking. I explained he had to drive it and then park it and turn it off and he could hear the knocking. But he left and there was no other communication from the dealership. I contacted Kia's global customer service and explained everything but still nothing more has been done. The knocking sound has intensified. I received an email last year from Becken Masten Kia in August of 2022 from the Service Assistant Susan asking me about bringing my vehicle in for a regular servicing appointment. Nothing about free servicing for causing the knocking issue. I have the recording of the knocking from the servicing date.

Mar 3, 2023

I have a 2013kia optima sx 2.0 turbo my engine need to b replace I never had it replace I have engine problems white smoke n black smoke come out of my hood smoke like it's going to burn up I always have to turn off my car every 15 minutes of driving it overhead n smoke start coming out I been dealing with this for 2 years now can I get a new engine replace

Jan 11, 2023

My pearl white pair is chipping from all over, I had it inspected and they said it was a problem with the original paint and how it was put painted.

Jan 9, 2023

UNKNOWN There are recalls for the vehicle and the Kia dealership hasn’t sent any letters notifying I had to find out online.

Oct 24, 2022

Snow white paint on optima is chipping bubbling and coming off. now certain areas are starting to rust. this has gotten worse in the last year i have noticed multiple cars in that color peeling in the same areas. hood and roof area. some are worse then mine. i called kia and there is no known issue. if you goggle snow white kia paint issue there are multiple forums. estimates to repaint are more than what the car is worth. if i were to trade my car in there would be issues with the paint cause a decrease in value. car is good condition no machinal issues or body issues other than the paint

Sep 10, 2022

UNKNOWN

Sep 10, 2022

Paint failed. After less than 3 years of having the vehicle the painted was peeling off. Took it to the dealership and they said they had no complaints that I would have to fix it. It became worse with a large section on the hood of the car and on the drive rear door above the window. After a hail storm I had chips all over. Had to get parts of the car repaired. The insurance did not cover all of the paint. The roof was still covered in chips. A few days ago on 9/6/2022 I went out to my car and noticed a very large portion of paint missing from my trunk lid. It was dark so after work in the morning I looked at it before going home. Almost the entire trunk lids paint was peeling off the car. I verified with the company that didn’t the paint job after the hail storm and they did not paint the trunk. I looked over the car and found a few more chips.

Sep 9, 2022

Car is available. I have a 2013 Kia Optima SXL that has paint that is randomly chipping. Took it to service department and this is a common problem for this car and paint color. I have repair estimate totaling 2501.55 not including windshield that he says would need to replaced if it cracks during repair due to it having to be removed.

Jun 30, 2022

My car has been having a check engine light on for over 9 months now and it cannot pass the smog test and when connected to the scanner it gives the code 0449 and B1347. I have tried to fix the EVap leak and the code still comes out and the airbag light is always on now.

Jun 10, 2022

Paint has been chipping/peeling off with no reason at all.......continues to peel off without any cause

May 28, 2022

I had a recall on my car a little over a year ago I believe and they had to put new engines in a bunch of Kia cars. They said I would get a rental, but I never did and I ended up having to get my own out-of-pocket cause I had no way of getting around. I was never offered any type of reimbursement for this. Now, they have a recall for something that is related to previous complications I have had with the car and expect me to just drive around with it even though it could catch on fire. This is the same issue I had before. I need a car, have no money for a rental, and they still do not have the part to address this recall. I really want them to handle it this time in a timely manner and provide me with a rental free of charge if they cannot.

May 12, 2022

The paint (SWP) on my car has been chipping for some time now and it’s been getting worse.

Apr 24, 2022

My son was driving the vehicle on the freeway. Suddenly and spontaneously, the glass in the sunroof shattered. Fortunately he had the interior shade closed so glass did not spill into the car. He does not believe anything hit the roof, he said he just all of a sudden heard the glass shatter and felt the wind rushing in.

Apr 21, 2022

The paint is peeling in multiple areas for no explained reason.

Apr 9, 2022

While driving down interstate 10 my vehicle suddenly lost all power from the engine. Upon stopping to attempt restarting it I plugged in my personal obd2 maintenance tool and came up with no trouble codes. Vehicle would not crank.

Apr 7, 2022

My paint is chipping away on my hood and frame around windshield.

Apr 7, 2022

I am terrified the car is going to catch fire. You can fully inspect if need be. Most of the electronics in my car malfunction, since the start of buying it, windows roll down but not up from front button, sometimes my sunroof will open randomly, or when going to close will just reopen, my seat buttons dont always work, etc. But the newest thing that is scaring me and doesnt seem to be just cosmetic like the other electronic things it my air bag light randomly coming on, my driver air bag light comes on and the moment it does my passenger air bag light turns OFF with nobody in the seat. So Driver airbag will NOT be deploying but my passenger one will, with nobody in the seat. On top of that it vibrates and rough idles so badly its actually randomly turned off in the morning when i first start it. I have had my engine replaced and upgraded, and my turbo replaced already. I'm scared its not safe. I have not taken it to the dealer, as when I call them they tell me they are booked out for MONTHS.

Apr 3, 2022

Paint was chipping from the top of the car. White pear white and I seen alot of people having the same problem.it is available for inspection upon request.

Mar 3, 2022

Moved my vehicle from California to New York and when the temperature reached around 30 degree's i noticed that that paint would begin to bubble and flake off. Since i have owned the vehicle the vehicle has not been in a location where temperatures reach below 55 degree's. since I relocated to NY for the past 2 years I have had consistent issues with paint flaking and chipping off my vehicle once temperatures go below 30 degree's.

Feb 18, 2022

Basically my paint just started peeling off in spots I have pictures and video showing the paint just come off as we blow on it

Feb 11, 2022

My Kia has been chipping it’s paint off for years now. I have paint chip marks all around car. Car looks like it’s 15 yrs old due to bad paint. It’s down to the primer bare of the car.

Jan 17, 2022

PEARL WHITE PAINT FLAKING AND PEELING OFF EXPOSING BARE METAL TO ELEMENTS INCREASING THE RISK OF RUST AND CORROSION TO BODY. NUMEROUS AREA OF VEHICLE ARE AFFECTED.

Jan 11, 2022

Hello. Last week while driving on a motorway 80 mph engine in my 2013 optima SX 2.0 TGDI just stopped working. Due to fact this engines had problems and Kia recalled owners to replace seized engine, I would like to ask you here, how could I get help in this case. Thing is my car was imported to Europe (Poland) in 2014. Had 3 owners since new (first in US and two previous ones in Poland). Car ran smooth and without any problems till last Monday. Unfortunately engine just stopped on my way work, thanks God without any accident, just passed off motorway and waited for assistance. My mechanic said is impossible to turn an engine even manually, so it must be seized. Could you advise how I could get help from Kia to replace my engine? I’ve called Kia customer helpline, they redirected me to closest Kia dealer, and no one heard about these recalls on US market. Could you advise where I should report my case, to get any information how this recall could be done here with cooperation with Kia USA. Expecting yours [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jan 3, 2022

All my paint on my WHITE Kia is coming off. So many white Kia’s are having This problem.

Jan 3, 2022

The paint has started to peel above the doors in all 4 corners and is now peeling on the passenger side of the hood.

Dec 31, 2021

A year ago, the paint started falling off of the roof rails on my 2013 Kia Optima. It is continuing to peel away. The color I have is Snow White Pearl. I have contacted my dealership and have been told that there is only a 3 year, 36,000 mile warranty on the paint and since I am outside of those parameters, there is nothing they can do for me. I have also taken it to a body shop to find out about repainting the areas and get an estimate for having the work done.

Dec 21, 2021

Engine stopped while driving. Would not start afterwards after researching I see it happens to those years and certain models were recalled wondering if mine possibly got missed in that recall, based off the recall seems exactly what happened to mine has plenty oil keep maintained well and only drive back and forth to work.

Dec 21, 2021

Engine recall completed. Two weeks after..Engine light on due to a Crack in the emissions system..

Dec 20, 2021

My paint stated chipping ang peeling about 3 years ago, I did not think much of it until I saw several people who also have pearl snow white paint having the same issues. I ordered touch up paint and a clear coat to try and stop it in the areas that it is peeling. I have had someone rear end me but this is not where the issues with the paint are. It is on my hood, doors, sides etc. I have always parked in a garage or covered parking and have no hail damage etc

Dec 6, 2021

When driving without any warning regardless of speed a hybrid system failure message appears and then check brakes. It causes me to then lose all brake control in the ability to give it gas and I have to Coast to a stop it's almost caused a collision three times now. And the car no matter if it's off or on sitting in my driveway it always makes a crackling noise and it makes a crackling noise when I hit the brake as well

Nov 30, 2021

About 2 weeks ago my Kia Optima I started noticing a burning smell coming from under the hood. I took it into an auto shop and they could not find anything wrong. Just recently, the burning smell accompanied smoke from under the hood.

Nov 28, 2021

Paint peeling

Nov 16, 2021

Was driving the car up a hill and alarm starting dinging and gave a notice something to the effect of Stop Safely. The car died and I was unable to move the car out of the traffic lane. People behind were blowing their horn and I did not feel safe to get out of the car. Eventually someone stopped to block traffic and we were able to roll the car back out of traffic.

Nov 13, 2021

I have a 2013 Kia Optima EX, on the steering wheel, I hear a knocking sound while turning the wheel. I was informed that there was a recall for the rubber coupler replacement. I never received a recall letter from Kia Motors. I am very concerned about driving the vehicle because the sound is getting louder.

Nov 9, 2021

Driving at night the engine sputtered and stalled in traffic. Lost power to steering and had to get off main road . Towed to a mechanic and was told there was no oil in the engine and the entire engine needs to be replaced . The oil has been changed as required but constantly low and needing to be topped up . He advised checking the VIN for a recall with this particular car model having a previous recall . I checked there were no open recalls . The engine is being replaced .

Oct 31, 2021

The stock paint on the car is chipping and peeling away without any damage being done to the paint. Specific locations are the A pillars next to the windshield. The quality of the paint and clear coat comes into question, as this is also happening on my mother's white painted Kia, and this is a common issue amongst most Kias painted in any variation of white from the manufacturer.

Oct 17, 2021

I bought my pearl Kia Optima in 2013 and the paint started chipping in 2018 or so. It started on the side by the windows, then my hood, then it went with the top portion of the vehicle (now rusty) then it began in the trunk area. It gets worse when the weather changes to cold temperatures or rain.

Oct 9, 2021

My car suddenly turned off while driving and would not restart. I had it towed to the dealer to find out that the engine seized and the starter failed. I had the engine replaced under warranty but they would not cover the starter even though the dealer told me that the starter failed as a result of the engine seizing up. Within 2 days after the engine was replaced, the check engine light started to come on when accelerating from a stop and would start bucking. This was very dangerous, and I was almost rear ended a few times while merging into traffic because the car was very hesitant and would buck. I think the starter should be covered because it broke as a result of the motor seizing up. I also believe that my transmission was also damaged when the motor seized now causing the check engine light and bucking. I now have to bring my car back to the dealer to get checked out again.

Sep 28, 2021

09/23/2021- paint flaking in a large strip along the passenger side molding by the windshield. 09/24/2021- Took my car to Mylars Auto Refinishing for quote as well as TAVO's. Paint flaking along drivers side molding by windshield and up further along. I contacted KIA Red Rock Doug told me there was no open recall for my car. 09/25/2021 - paint flaking on corner of trunk. 09/28/2021 - called KIA Red Rock spoke with Charles, he confirmed no open recall on my car. Said coming in would be a waste of my time, that I should contact KIA directly and open a claim. Found this information to file claim with NHTSA. Also contacted Progressive Insurance Co. and was advised this is not a claim to be filed with them due to it being a manufactures defect. Drove to Kia Red Rock and spoke with Keith Wilkinson, Asst. Manager/Service Dept. He stated I would have to contact KIA Corporate and file a claim with them and gave me the #1-800-333-4542.

Sep 25, 2021

On our way home on 9/25/21, we were driving down I80 driving 70 mph and the car stopped with no prior indication. All the lights came on when we were getting off of the interstate. The car coasted down the off ramp with a semi behind me and a car in front of me. This could have caused a major accident as this is a very busy exit with trucks behind coming and going. My whole family could have lost their lives. This was the first time this happened. I was able to get the car started again but it felt like the power was not the same when driving it. I immediately came home and googled the symptoms and other Kia Optima owners are facing the same issues.

Sep 18, 2021

I was driving down the interstate and all of the sudden the message “pull over safely and stop driving...check the hybrid engine system.” The car started to stall and seize up. Thankfully it didn’t die right in front of a semi on the interstate and I was able to at least make it off a nearby ramp before it died completely. I called my insurance for roadside assistance and it was towed to the nearest Kia dealer. They were unable to diagnose it because it would not turn on. They had to replace the hybrid battery before it could be diagnosed. I was also told that a safety fuse had been “fried” and they are still running tests.

Sep 14, 2021 Fire

On 9/13/2021 about 8:10 pm my neighbor knocked on my door and told me my parked car was smoking and appeared to be catching fire. Black smoke was everywhere I yell for my son to go out to see what was happening while I call fire department seconds later the car begin to go up in flames. Fire department Arrived to put out fire on my 2013 Kia Optima.unsure of cause but from the smell it smelled like some thing electrical . It has been reported to insurance .No recalls have been issued on said vehicle. No previous warnings were issued before fire started .This could have cause a lot of damage to all vehicles parked in front and back of my vehicle had it not been put out in timely matter.

Aug 21, 2021

My SWP paint is peeling and chipping in multiple spots. Ive noticed it since I bought it back in November of 2019 but its only gotten worse

Jul 26, 2021

Vehicle starts smoking from under hood after driving for awhile. Not sure if its coming from the turbo or another part.

Jul 14, 2021

The paint on my PEARL WHITE optima is chipping like crazy!

Jun 30, 2021 Fire

Car was parked in the driveway we had been home for over 2 hours. Everyone was just about falling asleep, someone knocked on the door and ringing our door bell that our car was on fire. she had called the police and fire department was dispatched. we moved our other vehicle and tried to prevent the house from being damaged by the fire. Fire fighters arrived and it took them about 15 20 min to out out the fire. They blew smoke out of the house and the garage and checked the temperature reading on the car to make sure all the fire was put out. Front end was engulfed in fire. The fire had to be cause by an electrical issue. The safety or the safety was effected by the threat of fire to the people in the home in the unit and the neighbors and the animals in the garage at the time of the fire. Kids were asleep in the home if no one would have told us it would have been too late. It has not caused emotional anxiety for kids and pets in the home. minor damage to home and driveway. Kia has a recall causing the exact issue but this car has not been added to the list. The car has only been inspected by insurance agent and fire department the night of. There was no warning light or any messages given before the fire.

Jun 15, 2021

I have a 2013 Kia Optima sxl, in the paint color Snow White pearl. The paint is defective. It’s delaminating and peeling all over the car. The hood, rear doors, the pillars along the windshield. The trunk is completely covered in bubbles and is peeling too.

Jun 12, 2021

The factory paint job is delaminating and chipping. Its chipping in different parts. This is a problem because Kia didn’t let the primer sit well or because they didn’t even put primer. You can tell by the way the paint is delaminating.

Jun 2, 2021

Peeling paint and rapid delamination occurring on my vehicle around the windshield area and columns. What started as small chips in 2014 has continued and accelerated and is now peeling in larger sheets down to the metal. Kia dealership will not fix it. Three quotes obtained for repair.

May 20, 2021

2013 KIA Optima Pearl White Paint peeling and chipping off all around the windshield. May now cause rust and future instability to vehicle frame which could make it dangerous.

May 1, 2021

THE HYBRID VEHICLE WAS BEING DRIVEN ON A 3-LANE STATE HIGHWAY AND CAME TO REST IN THE MIDDLE LANE BEHIND 4 VEHICLES WHEN THE DTC P1B25/P1B77 ' 125 AMP HV FUSE WAS BLOWN. THIS CAUSED A SAFETY HAZARD TO MANY ONCOMING VEHICLES AND THE VEHICLE LOCKED UP. OTHER REPORTS FOUND ONLINE SEEM CONSISTENT WITH PS515 (REV 2, 02/28/2019) AND HAVE REPORTED TO STOP AND BECOME UNRESPONSIVE WHILE DRIVING.

Apr 19, 2021

2013 KIA OPTIMA SX TURBO. WHILE DRIVING APPROX. 65 MPH ON A HWY, THE VEHICLE SUDDENLY DECELERATED HARD ENOUGH TO MAKE ME LUNGE FORWARD TOWARD THE STEERING WHEEL. I SAW MULTIPLE WARNING LIGHTS COME ON THE DASH AND WHEN THE GAS PEDAL WAS PRESSED THE CAR WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO GET THE CAR PULLED OFF TO THE SIDE OF THE ROAD WHERE I TURNED THE VEHICLE OFF. I PRESSED THE KIA'S START BUTTON, AND THE CAR WOULD NOT START. THE LIGHTS ON THE DASH WOULD ALL COME ON AND THERE WAS A VERY STRONG ODOR OF BURNT ELECTRICAL WIRES COMING FROM THE ENGINE COMPARTMENT. I HAD THE CAR TOWED BACK TO THE DEALERSHIP WHERE THEY ARE CURRENTLY DIAGNOSING THE PROBLEM. THIS IS A VERY DANGEROUS SAFETY ISSUE. SCARY, TO SAY THE LEAST.

Mileage: 67,000

Apr 12, 2021

GAS GOT INTO MY ENGINE. CAR KEEP LOSING OIL. SEEMED TO AFFECT A LOT OF OTHER AREAS

Mileage: 88,000

Mar 2, 2021

PAINT IS PEELING. IT'S NOT CAUSED BY ANY FRICTION. IT'S DE-LAMINATING.

Mileage: 75,000

Feb 23, 2021

SNOW WHITE PEARL PAINT RAPIDLY CHIPPING OFF OF MY 2013 KIA OPTIMA, NO ACCIDENTS HAVE OCCURRED TO MAKE THIS PAINT PROBLEM OCCUR. I'M NOT QUITE SURE WHY THE PAINT IS CHIPPING OFF SO EASILY. A LOT OF THE PAINT IS CHIPPING AROUND THE FRONT WINDSHIELD AND HOOD OF THE CAR.

Mileage: 99,000

Feb 22, 2021 Fire

ON FEBRUARY 19, 2021 AT AROUND 12:50 A.M., A FRIEND AND I WERE DRIVING HOME IN MY 2013 KIA OPTIMA HYBRID EX ON A CITY STREET AND WE WERE A LITTLE MORE THAN HALF-WAY HOME WHEN THE CHECK ENGINE LIGHT ON CAME ON. I STARTED LOOKING FOR AN OPEN GAS STATION SO I COULD STOP AND CHECK IF THERE WAS ANYTHING VISIBLY WRONG WITH MY CAR. BEFORE I COULD REACH A GAS STATION, I HEARD A TICKING NOISE IN THE ENGINE COMPARTMENT AND UPON LOOKING IN THE REARVIEW MIRROR I SAW SMOKE BILLOWING OUT OF THE BACK OF THE CAR AND SAW AND SMELLED SMOKE INSIDE THE CABIN ALSO. I IMMEDIATELY PULLED OVER AND SHUT THE CAR OFF. THE CAR THEN COMPLETELY FILLED WITH SMOKE, SO MY FRIEND AND I GOT OUT OF THE CAR QUICKLY. THE ENGINE AREA BURST INTO FLAMES. I CALLED 911 AND REPORTED IT TO THE POLICE AND WAITED FOR THEM TO COME. THE CAR EXPLODED A COUPLE OF TIMES BEFORE THEY GOT TO ME AND THE FIRE QUICKLY ENGULFED THE CAR REACHING INTO THE CABIN OF THE VEHICLE. THE STREET HAD TO BE COMPLETELY BLOCKED OFF FROM ALL TRAFFIC. IT WAS A VERY SCARY EXPERIENCE AS WE BARELY MADE IT OUT OF THE CAR BEFORE IT BURST INTO FLAMES AND HOW RISKY IT WAS BEING IN THE CAR BEFORE IT CAUGHT FIRE. AS FAST AS EVERYTHING HAPPENED WE FEEL LUCKY TO BE ALIVE. IT TOOK THE FIRE CREW ABOUT AN HOUR TO PUT THE CAR OUT. EVERYTHING INSIDE THE CABIN WAS COMPLETELY DESTROYED. AFTER GETTING A RIDE HOME FROM THE POLICE I STARTED RESEARCHING ONLINE THE ISSUE I HAD JUST GONE THROUGH AND FOUND THAT THERE WAS MANUFACTURER RECALL #SC200TE, NHTSA RECALL #20V750 FOR MY VEHICLE WHICH SEEMED TO FIT THE EXPERIENCE I HAD WITH MY CAR.

Feb 14, 2021

LOSS OF POWER UPON ACCELERATING. TURBO SEEMS TO BE AFFECTED. PROBLEM STOPS/RESETS SOMETIMES AFTER I TURN OFF THE CAR AND TURN IT BACK ON AGAIN. WHEN TRYING TO ACCELERATE UP TO 40MPH, THE ENGINE DOESN'T RESPOND APPROPRIATELY. I CAN HAVE MY PEDAL PUSHED TO THE GROUND AND IT WILL STILL TAKE AT LEAST 1-2 MINUTES TO GET UP TO 40 MPH. AFTER IT GETS TO AROUND 40-45 MPH IT SEEMS TO RESPOND BETTER TO ACCELERATION, BUT IT STILL LAGS. COMPUTER THREW CODE P2562.

Mileage: 65,000

Feb 11, 2021

[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jan 25, 2021

DURING A COMMUTE TO WORKSITE THE CAR WAS DRIVING NORMALLY FOR THE FIRST 10 MILES. NO SOUNDS, NO DASH LIGHTS ILLUMINATED. NO SIGNAL THAT ANYTHING WAS WRONG. AS I DROVE NORMALLY THROUGH THE ROUTE, I ENTERED THE HIGHWAY AND ACCELERATED TO NEARLY 65 MPH. AFTER A MOMENT OR SO OF DRIVING THE CAR SUDDENLY FELT AS IF THE ENGINE HAD NO POWER. I PULLED MY FOOT OFF THE GAS, THEN I CHECKED THE DASH LIGHTS, I MADE SURE THE VEHICLE WAS IN THE PROPER AUTOMATICS MODE AND NOT MANUAL (IT FELT LIKE IT WAS THROWN INTO NEUTRAL OR A LOWER GEAR), I ALSO VERIFIED CRUISE CONTROL WAS OFF. EVERYTHING SEEMED FINE. I PRESSED THE GAS TO ACCELERATE BACK UP TO SPEED AND THE CAR BEGAN SHAKING VERY VIGOROUSLY. THEN THE ENGINE LIGHT CAME ON. BECAUSE I WAS NOT IN A SAFE AREA TO STOP, I TRIED TO COAST TO THE NEAREST EXIT. I IMAGINE I WAS COASTING AND ACCELERATING INTERMITTENTLY (FOR ONLY A FEW SECONDS AT A TIME) FOR ANYWHERE FROM ONE-HALF TO TWO MILES BEFORE THE NEXT EXIT. IT IS HARD TO GUESS THE DISTANCE BECAUSE IT WAS DARK DURING THE INCIDENT. ONCE I MADE IT TO THE EXIT, THE ENGINE WAS NO LONGER PROVIDING POWER AT ALL - MEANING I WOULD PRESS THE GAS AND NOTHING WOULD HAPPEN. THE CAR WOULD NOT MOVE, THE ENGINE WOULD NOT EVEN REV. I CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALERSHIP. THE DEALER SAID THAT BECAUSE THE CAR DID NOT HAVE A CODE OF P1326 THAT THE ISSUE WAS NOT COVERED UNDER KIA'S EXTENDED ENGINE WARRANTY. I AM TRYING TO FIGHT FOR THEM TO HONOR THE WARRANTY. NO LUCK SO FAR. THEY QUOTED A $7500 REPAIR. CAR IS PERFECTLY MAINTAINED. I JUST PUT NEW SPARK PLUS AND A NEW SERPENTINE BELT ON 9 WEEKS AGO (AT THE KIA DEALERSHIP OF COURSE- ONLY PLACE I DO MAINTENANCE AT).

Mileage: 130,009

Dec 31, 2020

WHEN I WAS DRIVING ALL THE LIGHTS CAME ON ON THE DASHBOARD AND I COULDN'T ACCELERATE AT ALL THEN IT CUT OFF AND HAVEN'T BEEN ABLE TO JUMP IT OFF OR ANYTHING! WE'VE LOOKED TO SEE IF WE COULD FIND OUT WHY BUT IT'S JUST DIED AND I THINK THE MOTOR LOCKED UP!

Mileage: 15

Dec 20, 2020

CAR SMELLED LIKE GAS WHEN AIR WAS ON AND EVEN WITH AIR OFF. FIXED MARCH 2019 AND I BELIEVE I SEE A RECALL FOR IT NOW. WE PAID A PRETTY PENNY TO GET FIXED. MY PAINT ON MY CAR IS COMING OFF EVERYWHERE LIKE BAD NAIL POLISH. IT IS PEELING OFF AND CONTINUES TO HAPPEN IN NEW PARTS OF THE CAR. I'M TRYING TO GET THIS FIXED NOW WITH KIA. THIS STARTED HAPPENING AROUND WINDSHIELD FIRST ABOUT A YEAR AND HALF AGO AND THEN THE TRUNK LAST FALL AND NOW MY DOOR AND OTHER AREAS IN THE LAST FEW MONTHS.

Mileage: 89,000

Sep 26, 2020

WAS DRIVING AND MY CAR TURNED OFF ON ME RANDOMLY ? ALWAYS AM CONSISTENT WITH OIL CHANGES EVERY 3000 MILES AND ALWAYS MAKE SURE MY TAKE IS FULL WITH GOOD GAS I'VE ALSO HAD TO REPLACE THE GAS LINE ONCE ALREADY ,, MECHANIC SAID I MIGHT HAVE TO REPLACE MY FUEL TANK BECAUSE SOMETHING WITH CAR NOT GETTING ENOUGH GAS OR SO , I'VE ALSO SEE LEAKS LOOKS LIKE GAS

Mileage: 35

Sep 4, 2020 Fire

I NOTICED THE PROBLEM WHILE DRIVING ROUGHLY 65 MPH. MY VEHICLE PRETTY MUCH WENT INTO LIMP MODE. I WAS ONLY ABLE TO TRAVEL AT A CERTAIN TOP SPEED. OVER HEATING THEN BECAME A VERY DRASTIC ISSUE. I LOOKED ON THE NHSTA WEBSITE FOR ANY KNOWN RECALLS THERE WERE SOME FOR MY YEAR AND MODEL BUT MINE WASN'T LISTED? I CALLED A FAMILY MECHANIC AND DESCRIBED IN MORE GREATER DETAIL ABOUT MY ISSUE FROM START TO FINISH, HE ADVISED ME NOT TO DRIVE THE VEHICLE THAT IT WAS DISPLAYING THE EXACT QUALITIES AS THE LISTED RECALL AND I SHOULD CALL KIA MOTOR COMPANY TO HAVE THE LOOK INTO MY CLASS OF VEHICLES FURTHER. LONG STORY SHORT I WAS BASICALLY LEFT HOMELESS IN A CITY AND STATE PRETTY MUCH BEAT ON THE WHOLE IDEA OF EVERY GETTING MY CAR BACK AT THE TIME OF THE INCIDENT IT DROPPED BELOW 28 DEGREES OUTSIDE. I WAS APPROXIMATELY 200 MILES FROM HOME. BECAUSE OF THIS CORPORATIONS NEGLIGENCE. I LOST MORE THAN A GOOD NIGHT SLEEP I HAD TO START BACK OVER AGAIN AND I'M UNFORTUNATELY AN ONLY CHILD WITH NO PARENTS SO IT WAS VERY MIND BOGGLING.. I MADE REPEATED ATTEMPTS TO COME TO SOME SORT OF AGREEMENT WITH KIA TO NO AVAIL. SOME ONE WENT SO FAR AS TO STEAL A SAFE OUT OF MY VEHICLE. WHICH I HAD PROFESSIONALLY INSTALLED AND VANDALIZED THE INSIDE OF MY CAR BEYOND REPAIR. THANKS KIA, FOR VICTIMIZING ME TO MAKE YOUR MILLIONS.

Sep 3, 2020

PEELING PAINT. ESPECIALLY ON THE SIDE OF FRONT WINDOW. SMALL PATCHES ELSEWHERE. TURBOS AT TIMES FAILED

Sep 2, 2020

SOMETIMES UPON STARTING MY CAR IT JUST SPUTTERS AND SPUTTERS AND SPUTTERS FOR SEVERAL MINUTES LIKE IT'S NOT GONNA START THEN IT KICKS IN AND STARTS BUT I AM CONCERNED THAT ONE OF THESE TIMES IT'S NOT GONNA END UP STARTING AND I WILL BE STRANDED SOMEWHERE. IT HAS BEEN HAPPENING OFF AND ON PERIODICALLY FOR THE LAST FIVE MONTHS

Mileage: 48,000

Aug 22, 2020

SO FROM THE START I BOUGHT THE CAR $5000 CASH FROM A DEALERSHIP WHO PROMISED A 3 MONTH WARRANTY 3 WEEKS INTO HAVING THE CAR I DECIDED TO TAKE A ROAD TRIP FOR MY GRADUATION PARTY FROM HIGH SCHOOL I'M ABOUT 2 HOURS OUT FROM MY CITY GOING DOWN THE HIGHWAY CAR JUST STOPS ACCELERATING AND FLASHING A ENGINE LIGHT WHILE I'M ON A ONE WAY HIGHWAY TRACTOR TRAILERS AND CARS ARE GOING 80MPH BEHIND MEANWHILE MY CAR CAN'T ACCELERATE LUCKILY I WAS ABLE TO PULL OVER WITHOUT LOSING MY LIFE SO I CALL THE DEALERSHIP AND HE HANGS UP AND SAYS THERE'S NOTHING HE CAN DO THERE'S NO WARRANTY AT ALL AND I'M JUST IN SHOCK I'M STRANDED ON THE HIGHWAY WITH NO ONE NEAR ME THAT I KNOW SO I END UP PAYING THE TOW TRUCK $600 TO GO BACK TO MY CITY TAKE THE CAR TO MECHANIC HE SAYS IT'S THE KNOCK SENSOR HE ' FIXED' IT ON THE WAY HOME FROM PICKING IT UP FROM THE MECHANIC I WAS DRIVING ON THE HIGHWAY AGAIN THE CAR DOES THE SAME EXACT THING BUT THIS TIME IT WAS WORSE BECAUSE CARS WAS RIGHT BEHIND ME ALMOST HIT ME AND SWERVED AND ALMOST TOOK THERE OWN LIFE AND MY CAR JUST WON'T ACCELERATE ANYMORE AND SOUNDS HORRIBLE KNOCKING SOUND WHILE CARS ARE COMING STRAIGHT BEHIND ME I PULLED OVER EVENTUALLY GOT IT TOWED BACK TO THE MECHANIC AFTER PAYING HIM HE SAYS HE'S STILL TRYING TO FIX IT I HONESTLY JUST WANT TO BE SAFE IN MY CAR THAT WAS SUPPOSED TO GET ME TO COLLEGE NOW IM OUT OF A CAR AND COLLEGE FUNDS DUE TO FIXING THE CAR AND CAN'T EVEN GO DUE TO LACK OF SAFETY ON VEHICLE IT WAS VERY TRAUMATIZING AND IMPACTING ON MY LIFE .

Mileage: 70

Jul 28, 2020

HAD OIL CHANGED AND DROVE ABOUT 500 FEET FROM DEALERSHIP WHEN CAR SHUT DOWN IN MIDDLE OF STREET. TRAFFIC WAS HEAVY AND ABOUT TO RUN OVER ME. CARS SLIDING ON BRAKES TO AVOID MY STALLED CAR IN THE STREET. TRIED TO TURN INTO PARKING LOT TO GET OFF STREET BUT IT WAS EXTREMELY HARD TOP STEER. HAD TO SIT THERE IN 100 DEGREE HEAT. FINALLY HAD TO GET OUT OF CAR WHEN IT WAS SAFE AND RUN ACROSS STREET .CALLED STAFF MEMBER FROM DEALERSHIP TO COME AND HELP ME. HE ASSISTED ME IN GETTING CAR BACK INTO PARKING LOT AND SAID ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. QUOTED ME $2341.84 TO REPAIR. I AGREED AND THEY FIXED IT ONLY TO FIND OUT THAT WAS NOT THE PROBLEM AFTER ALL. NOW I AM TOLD I NEED HORNESS WIRING IS BURNED OUT! ANOTHER $2000.00 FOR WIRING. THIS NEED TO BE INVESTIGATED ASAP. IT'S NO WAY WITH ONLY 54000 MILES, THIS SHOULD BE HAPPENING. I NEED SOMEONE TO CONTACT ME OR KIA IN BATON ROUGE, LA LOCATED ON SEIGEN LANE. I HAVE THE PRINT OUT BUT I CANNOT UPLOAD IT. THE CAR HAS BEEN IN THE KIA DEALERSHIP FOR ABOUT A MONTH NOW. I DON'T THINK THEY CAN FIX IT BECAUSE THEY ARE NOT SURE EXACTLY WHAT IS WRONG WITH IT. THIS HAS TO BE SOMETHING THAT IS WRONG THAT KIA HAS NOT DISCOVERED YET. THIS CAR SHOULD BE GOOD FOR MORE THAN 54000 MILES. PLEASE HELP ASAP . THANK YOU.

Mileage: 54,000

Jul 6, 2020

CAR TURN OFF IN THE FREEWAY WITH CHECK ENGINE LIGHT ON

Jul 2, 2020

ON MAY 21, 2020, I'D TAKEN MY 2013 KIA OPTIMA EX FOR A SIMPLE OIL CHANGE AT HAWKINSON KIA, MATTESON, IL. THE SERVICE DEPT. TECH CONDUCTED ADD'L INSPECTIONS, AS THEY USUALLY PERFORM, MADE RECOMMENDATIONS, INCLUDING SERPENTINE BELT REPLACEMENT. I'D AGREED TO BELT REPLACEMENT. MY CAMERA DISPLAY WAS WORKING PRIOR TO THIS VISIT. NO REPORT OF ANY CAMERA PROBLEM WAS INDICATED ON THE INSPECTION OR RECOMMENDATION REPORTS OR RECEIPT. AFTERWARDS, MY CAMERA DISPLAY CEASED OPERATION, ONLY DISPLAYING A BLACK BACKGROUND WITH GUIDELINES. SEVERAL TIMES AFTERWARDS, I'D CONTACTED THE SERVICE DEPT. TO COMPLAIN OF THE ISSUE. THEY'D SUGGESTED BRINGING VEHICLE BACK FOR DIAGNOSTIC, WHICH I COMPLIED AND PAID ITS FEE ON JUNE 8, 2020. DEALERSHIP SERVICE DEPT. THEN SAID IT WASN'T AN ISSUE THEY'D CREATED/WASN'T CAUSED BY INSTALLATION OF BELT AND THAT IT RECOMMENDED REPLACEMENT OF HEAD UNIT [RADIO SYSTEM] AND CAMERA AT A COST OF APPROX. $511. I'D COMPLAINED SEVERAL TIMES TO KIA'S CORPORATE CUSTOMER SERVICE BUT DID NOT RECEIVE ANY CONSIDERATION NOR RESOLUTION: ONLY TO BE TOLD MY VEHICLE'S WARRANTY HAS EXPIRED. THE DEALERSHIP SERVICE DEPT. HAD SEVERAL OPPORTUNITIES TO VISUALLY NOTICE ANY CAMERA DEFECT AS IT'S TECH(S) OPERATED MY VEHICLE BY DRIVING IN AND OUT OF ITS SERVICE GARAGE AS THE CAMERA DISPLAY IS ACTIVATED WHEN VEHICLE IS IN REVERSE. SINCE ISSUE WITH THE REAR-VIEW CAMERA WAS A 'KNOWN ISSUE,' AT LEAST ACCORDING TO KIA'S TECHNICAL SERVICE BULLETIN [GRP. ELE, NO. 077] ISSUED IN 2014, THE CAMERA, ETC., SHOULD HAVE BEEN RECALLED AND REPLACED AT KIA'S EXPENSE! I'D DISCOVERED THAT A HOST OF OTHER KIA OWNERS HAD EXPERIENCED AND COMPLAINED OF SIMILAR REAR-VIEW CAMERA ISSUES WHEN I'D CONDUCTED A WEB SEARCH ABOUT THIS DEFECT. THE REAR-VIEW CAMERA IS A SAFETY FEATURE! AND SHOULD ALWAYS WORK PROPERLY! *TR

Mileage: 105,000

May 22, 2020

I WAS DRIVING ON THE HWY APPROX 1306HRS ON MAY19, 2020. I HEARD A POPPED NOISE LIKE A GUN SHOT OR A BLOW OUT TIRE. MY STEERING WHEEL WASN'T WOBBLING SO I LOOKED IN MY REAR MIRROR TO PULL OVER AND SAW BLACK GLASS SLIDING DOWN MY REAR WINDOW . I HEARD AIR COMING FROM MY SUNROOF. I WAS SCARED NERVOUS AND MY ANXIETY WAS ON LEVEL 10. I CALLED SHARONVILLE POLICE NOT KNOWING WHAT TO SAY OR DO . IT WAS RAINING AND I TRIED TO EXIT THE HWY AT THE NEXT EXIT BUT IT WAS CLOSED . I WAS ONLY 10MINS FRI MY HOUSE I DECIDED TO MAKE IT HOME WHERE I FELT SAFE . I WAS SCARED HEARING THE AIR BLOWING IN THE CAR HOPING THE GLASS WOULDN'T FLY IN THE CAR . I WAS A WRECK TRYING TO CONTROL MY VEHICLE . I MADE IT HOME . I WAS SCARED TO LOOK AT THE SUNROOF . WHEN I DID I WAS SHOCKED IT WAS A BIG ROUND HOLE IN THE MIDDLE OF THE SUNROOF . THE GLASS WAS SO THICK AND I DIDN'T THINK A ROCK COULD BREAK IT . THE GLASS WAS SHATTERED AROUND THE BIG WHOLE . I TOOK PICS AND SENT THEM TO STRAIGHT TO GEICO . I NEVER OPENED THE SUNROOF TO SEE IF ANYTHING WAS IN SIDE OF THE SHADE . I FEEL LIKE I SHOULD NOT HAVE TO PAY A 500 DEDUCTIBLE DURING THIS CRISIS THAT I DON'T HAVE . GEICO OR JEFF WYLER KIA CAN NOT TELL ME IF THEY FOUND ANY OBJECT IN MY SUNROOF THAT WOULD HAVE CAUSE THE GLASS TO BREAK. IT'S A THICK PIECE OF GLASS . I'M SCARED TO DRIVE MY CAR . IF I DIDN'T CLOSE THE SHADE BEFORE I LEFT HOME TO GET PREPARED FOR MY SURGERY THE NEXT DAY IT WOULD HAVE SHATTERED IN THE VEHICLE . I'M SCARED TO DRIVE THE CAR . I'M A WRECK . *TR

Mileage: 14,000

Apr 25, 2020

THE ENGINE BLEW UP ON CAR WAS DRIVING NORMALLY WHEN CAR STOPPED AND DIDNT WANT TO POWER ON. ENGINE STARTED MAKING NOISES. WENT TO DEALER TO HAVE ENGINE REPLACED BUT WONT MAKE IT VALID SINCE THEY MENTION ENGINE IS NOT THE ORIGINAL ENGINE AND WAS REPLACED.

Apr 22, 2020

AFTER HAVING WORK DONE ON THE LAST RECALL, I NOTICED THERE IS A RATTLING NEAR THE STEERING WHEEL ON EVERY BUMP IN THE ROAD I HIT. IT DOESN'T MATTER HOW BIG OR SMALL. THE STEERING WHEEL SHAKES AND THE RATTLING HAS SINCE THEN GOTTEN LOUDER AND WORSE. I FEAR THERE IS SOMETHING LOOSE EITHER WITHIN THE STEERING WHEEL AND COMPONENTS OR THE BARS UNDERNEATH. I CANNOT SEEM TO FIND EXACTLY WHAT IT IS BUT ITS ON THE FRONT DRIVER SIDE OF THE CAR. IT IS ONLY HAPPENING WHILE THE VEHICLE IS IN MOTION.

Mileage: 97,000

Jan 26, 2020

THE STEREO SYSTEM MAKES BEEP SOUNDS WHEN YOU PUSH THE BUTTONS BUT THE MUSIC SOUNDS, RADIO, AND PHONE WON'T COME THROUGH SPEAKERS AT ALL. I DO KNOW THAT THE KIA SOUL HAD THIS SAME PROBLEM AND WAS RECALLED FOR IT OUR CAR HAS 95,000 MILES ON IT SO I DON'T KNOW WHY THIS HAS HAPPENED

Mileage: 95,000

Nov 17, 2019

2013 KIA OPTIMA SPORT WITH APPROXIMATELY 47,000 MILES LOSS OF TURBO. PULLED OUT OF MY GARAGE AND MY CAR SEEMED SLUGGISH. I NOTICED THE ENGINE LIGHT WAS ON. AS I ACCELERATED MY TURBO DID NOT SEEM TO KICK IN AND MY CAR WOULD REV UP AND NOT ACCELERATE VERY WELL. CALLED KIA THEY SAID I HAVE 5 YEAR OR 50,000 MILE WARRANTY. I TOLD THEM I ALSO HAVE 10 YEAR 100 MILE POWERTRAIN WARRANTY. JUST RAN A RECALL CHECK AND NHTSA STATES RECALL ON LONG BLOCK ENGINE AND TURBO RECALL ON MY SPORT MODEL.

Mileage: 47,000

Nov 15, 2019

I WAS DRIVING TO WORK-FREEWAY 65 WHEN CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. THE CAR DROPPED POWER AND I COULD HAVE HAD SERIOUS INJURIES TO MYSELF AND OTHERS. I CONTACTED KIA AND THEY HAD IT TOWED TO DEALER-DEALER AND KIA 800# GIVE YOU THE RUN AROUND-THEY SAID THERE ENGINEERS TOLD THEM WE NEED TO DO OIL COMSUMPTION TEST AND TOLD ME TO PICK UP THIS DANGEROUS CAR AND DRIVE IT. I HAVE MADE NUMEROUS CALLS TO KIA AND THEY NEVER CALL BACK- I EVEN ASKED THE SERVICE MANAGER IF HE HAS DRIVEN MY CAR AND HE SAID NO. THIS IS NOT TAKING CARE OF YOUR CONSUMERS/CUSTOMERS TO EVEN ASK ME TO PLACE MY LIFE IN DANGER TO KEEP DRIVING THIS CAR-THEY ARE WELL AWARE OF FIRES AND THE SERIOUSNESS OF DRIVING THIS CAR AND PUTTING OTHERS IN DANGER-MY CAR HAS SAT AT KIA -INDEPENDENCE, MO FOR 2 1/2 WEEKS AND I ALSO RECEIVED NO RECALL NOTICE EVER. MY CAR HAD 5 RECALLS AT THE TIME IT WAS TOWED THE MOST SERIOUS RECALL IS SC147 NHTSA 17V224 MY CAR HAD 65,000 MILES . THERE IS NO WAY I WILL DRIVE THAT CAR UNTIL KIA RESOLVES THE ISSUES, I ALSO HAD LARGE AMOUNT OF WHITE SMOKE- COMING FROM TAIL PIPE-DEALER SAID CAR BURNING OIL DON,T KNOW WHERE,WELL THAT ISN.T SO TRUE. DEALER AID MOTOR NEEDS REPLACED BUT IT IS OUT OF THERE HANDS BECAUSE ENGINEERS SAID OIL TEST NEEDS DONE.DRIVE IT COME IN EVERY WEEK SO THEY CAN SEE HOW MUCH OIL IT BURNS-I AM GLAD THEY THINK OUR TIME ISN.T IMPORTANT OR OUR SAFETY-THIS IS THERE MISTAKES AND THEY NEED TO RESOLVE IT.

Mileage: 65,000

Nov 11, 2019

THE CAR STARTED TO MAKE A TICKING SOUND, WHILE IN MOTION ON A CITY STREET, QUICKLY TOOK THE CAR TO A SHOP & WAS TOLD THAT THE PART THAT HAD TO GET FIXED HAS TO DO WITH THE CODE PO1326

Mileage: 99,000

Oct 30, 2019

MY KIA OPTIMA SUDDENLY STARTED TO HAVE ISSUES WITH NO STARTING THE CAR RIGHT AWAY. I CHANGED THE BATTERY, AND THE ISSUE IS STILL PRESENT. I RAN A DIAGNOSTIC TEST AND NO CODE WAS DETECTED. I STARTED TO READY ONLINE AND IT SAID IT COULD HAVE BEEN A RECALL ISSUE SINCE MANY KIA OPTIMA OWNERS ARE EXPERIENCING THIS ISSUE. A FRIEND OF MINE WHO IS A MECHANIC SAID HE'S NEVER SEEN ANYTHING LIKE THIS.

Mileage: 139,000

Oct 25, 2019 Fire

RECENTLY I HAVE BEEN HAVING ISSUES WITH MY VEHICLE IT WILL CUT OFF WHILE DRIVING THE AND I AM UNABLE TO APPLY THE BRAKES, JUST LAST NIGHT WHILE DRIVING THE VEHICLE IT STALLED OUT AND STARTED GOING SLOWLY I COULD NOT APPLY BRAKES TO THE CAR AND IT STARTED SMOKING FROM THE DASH AND THE ENGINE WITH NO OTHER CURRENT CONDITIONS I HAD TO THROW THE CAR IN PARK WITH OUT BEING ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE THIS ALMOST CAUSED AN ACCIDENT AND ALMOST COST ME MY LIFE I NOTICED FROM OTHER COMPLAINTS OTHERS ARE HAVING THE SAME ISSUES WITH NO CURRENT SOLUTION OR PROBLEM THIS IS VERY WEIRD

Mileage: 44,000

Oct 15, 2019

I HAVE OWNED MY VEHICLE FOR 3 YEARS. MY AIRBAG SENSOR LIGHT HAS COME ON FIR I THE 2ND TIME. I SPOKE WITH THE MANUFACTURER AND THEY ARE SHOWING NO DESIRE TO LOOK INTO THE PROBLEM WITHOUT THE BEING A SIZABLE EXPENSE TO MYSELF. ALSO MY BACK UP CAMERA IS SHOWING SIGNS OF CONNECTION ISSUES. BOTH I FEEL ARE A SSFETY CONCERN OF DRIVING THE VEHICLE.

Mileage: 104,500

Sep 30, 2019

THE ENGINE LIGHT CAME ON A SENSOR WAS REPLACED BUT IT STILL COMES ON

Mileage: 15

Sep 16, 2019

MY KIA HAS LESS THAN 40,000 MILES AND THE LINE BESIDE THE TURBO IS LEAKING OIL LIKE CRAZY

Mileage: 38,000

Aug 20, 2019

WHILE ACCELERATING VEHICLE WOULD LOSE POWER EVEN THOUGH GAS PEDAL WAS PRESSED. THERE WERE NO RPMS SHOWING AT ALL NO MATTER WHAT SPEED I WAS DRIVING. CAR WOULD ACCELERATE UNTIL ENGINE POWER LOST, I WOULD LET OFF THE GAS, CAR WOULD SHIFT HARD AND THEN I COULD ACCELERATE AGAIN UNTIL JUST PRIOR TO NEXT GEAR. SAME THING WOULD HAPPEN. ALSO, WHEN THIS OCCURRED, I LOST ALL AIR CONDITIONING COOLING. FAN WOULD BLOW BUT NO COLD AIR.. DROVE FINE PRIOR TO THIS HAPPENING AND DROVE FINE AFTER CAR SAT OVER NIGHT. HAVEN'T BEEN ABLE TO DUPLICATE ISSUE BUT HAVE VIDEO AND PICTURES SHOWING NO RPM, BUT TRAVELLING/ ACCELERATING

Mileage: 75,300

Jul 17, 2019

THE IGNITION SWITCH WON'T TURN, CAR SEEMS TO BE ON EVEN THOUGH LETS AREN'T IN IGNITIINNSWITCH, RADIO COMES ON BUT CAR LET STICK IN ON POSITION AND WON'T TURN..DOORS WON'T LOCK UNLESS KEY IS USED

Jul 13, 2019

WHEN ATTEMPTING TO START MY VEHICLE EVERYTHING TURNED ON IN THE CAR EXCEPT THE CAR ITSELF. BRAKE PEDAL WAS STIFF AND NOTHING WOULD TURN THE ENGINE ON. IT TOOK OVER 10 MINUTES AND WAS FINALLY ABLE TO GET THE VEHICLE TO FIRE. HAS HAPPENED TWICE TODAY 7/13/19. THE VEHICLE IS A PUSH BUTTON START WITH BATTERY CHARGE OF 95% AND NEW BATTERIES IN THE FOB.

Mileage: 74,000

Jun 25, 2019

MY 2013 KIA OPTIMA ENGINE SHUT OFF WHILE I WAS DRIVING AND LUCKILY I DIDNT GET INTO ACCIDENT AND WAS ABLE TO PARK NEARBY TO WAIT FOR A TOWED TRUCK. THIS IS VERY SCARY AND DANGEROUS. NOT SURE WHAT TO DO

Mileage: 100,000

Jun 11, 2019

ENGINE RECALL. DEALERSHIP FIRST RECEIVED VEHICLE REPAIR MARCH 4, 2019 FOR COMPLETE ENGINE REPLACEMENT DUE TO RECALL AND CAR BECOME COMPLETELY IMMOBILE WHILE ON FREEWAYS. AND TOWED TO DEALERSHIP. DEALERSHIP INFORMED ME FIRST ENGINE FAILED AND REORDERED A NEW ENGINE. RECEIVED VEHICLE BACK FROM 2ND ATTEMPT OF ENGINE REPAIR MAY 16, 2019. VEHICLE CHECK ENGINE LIGHT ILLUMINATED MAY 31,2019. RETURNED VHEICLE BACK TO DEALERSHIP. REPAIR TO HARNESS AND NOC SENSOR. RECEIVED VEHICLE BACK FOR REPAIR JUNE 8TH. ON JUNE 10TH VEHICLE BECAME IMMOBILE AGAIN WHILE DRIVING OUT OF PARKING LOT AND TOWED TO DEALERSHIP FOR REPAIR. WAITING ON DEALERSHIP FOR DETAILS OF CAR PROBLEMS.

Mileage: 13

May 23, 2019

PASSENGER SIDE HEADLIGHT KEEPS GOING OUT , IT HAS HAPPENED AT LEAST 7 TIMES AND PER SOUTHWEST KIA THE ENTIRE KIT WOULD HAVE TO BE CHANGED. AND IT'S ONLY THE PASSENGER SIDE THAT HAS THE ISSUE. THE DATE REFLECTS THE MOST RECENT TIME IT'S HAPPENED

May 22, 2019

DRIVING HOME ON THE HIGHWAY ON A SUNDAY EVENING ON MAY 19, 2019 IN OAKLAND, CALIFORNIA, MY SUNROOF (SPECIFICALLY, THE MIDDLE PANEL OF THE THREE GLASS ROOF PANELS ON THE KIA OPTIMA SX 2013) SUDDENLY AND WITHOUT ANY WARNING CRACKED, LETTING OFF AN EAR-PIERCING POP. I DROVE TO A SAFE PLACE WITH MY HAZARD LIGHTS ON, HEARING PIECES OF GLASS FALL OFF OF MY CAR INTO THE LANE BEHIND ME. THE SUNROOF WAS CLOSED AT THE TIME OF THE INCIDENT, AND FORTUNATELY, THE FABRIC SUN SHADE UNDERNEATH WAS CLOSED, SO I WAS SPARED FROM THE SHOWER OF GLASS AND INJURY OTHER CAR OWNERS HAVE EXPERIENCED DURING THIS EXPLOSION OF GLASS. THERE WERE NO OTHER VEHICLES AROUND ME AT THE TIME OF THE INCIDENT AND NO DEBRIS, AND I WAS DRIVING STRAIGHT ON A SMOOTHLY PAVED ROAD. WHEN I INSPECTED THE SUNROOF, THERE WAS A HUGE HOLE IN THE CENTER OF THE GLASS PANEL AND THE BROKEN GLASS AROUND THE HOLE WAS POINTING UPWARD INTO THE SKY. THE ENTIRE GLASS PANEL WAS SHATTERED BUT STILL IN PLACE. THERE WAS NO DEBRIS OR A ROCK INSIDE THE SUN SHADE UNDERNEATH THAT COULD EXPLAIN THE HOLE. IT WAS ALTOGETHER EERIE AND VERY FRIGHTENING AND TRAUMATIZING, AND I WAS GRATEFUL I WASN'T KILLED BY ANY POTENTIAL ACCIDENT THAT COULD HAVE BEEN CAUSED BY THIS UNSAFE SUNROOF EXPLOSION. I AM IN PROCESS OF GETTING IT REPAIRED AT THE DEALERSHIP WHERE I BOUGHT THE CAR USED, AND I HAVE MADE A CLAIM WITH BOTH MY CAR INSURANCE COMPANY (GEICO, WHO HAS NOT BEEN VERY HELPFUL IN ACKNOWLEDGING THIS AS A MANUFACTURING DEFECT), AND WITH KIA CONSUMER AFFAIRS. KIA ALSO HAS NOT ACKNOWLEDGED THAT THIS IS A DEFECT, AND NONE OF THE KIA DEALERSHIP SERVICE REPRESENTATIVES OR MANAGERS I'VE SPOKEN WITH (SIX OF THEM) HAVE HEARD OF THIS BEFORE.

Mileage: 51,276

Apr 9, 2019 Fire

MY CAR CAUGHT FIRE SITTING IN MY DRIVEWAY WHEN I WAS ASLEEP AND BURNED TO THE GROUND

Mileage: 91,000

Apr 1, 2019

THE TRACTION CONTROL ON THIS VEHICLE IS DANGEROUS. IF THE TIRES SLIP FOR ANY REASON, POWER TO THE ENGINE IS CUT. THIS CAN BE A SLIGHT SLIP FROM WATER ON THE ROAD, STEPPING ON THE GAS TO PULL OUT INTO TRAFFIC, OR DRIVING IN ICY OR SNOW CONDITIONS. YOU HAVE TO GIVE THE CAR AT LEAST 10-20 SECONDS TO MOVE AGAIN. WITH ONCOMING TRAFFIC THIS COULD BE DEADLY. I HAVE HAD NUMEROUS INCIDENTS WHERE I WAS ALMOST HIT WHILE WAITING FOR THE ENGINE TO RE-ENGAGE. SOMETIMES I AM THEN STEPPING ON THE GAS, CASUSING ANOTHER SLIP AND STALL IN THE SAME INSTANCE, THERE IS A SWITCH THAT CAN BE ENGAGED TO TURN THIS OFF, BUT YOU HAVE TO TURN IT OFF EVERY TIME YOU START THE CAR. I HAVE ASKED AT LEAST THREE DIFFERENT KIA DEALERS ABOUT THIS RIGHT AFTER PURCHASING THE VEHICLE SEE IF IT COULD BE PERMANENTLY TURNED OFF, BUT WAS ALWAYS TOLD NO.

Mileage: 23,000

Mar 18, 2019 Fire

ON MARCH 7, 2019, MY 2013 KIA OPTIMA CAUGHT FIRE WHILE MY DAUGHTER WAS DRIVING. SHE PARKED THE CAR IN A PUBLIC PARKING LOT AND REALIZED THE FRONT END OF THE CAR WAS ON FIRE. THANK GOD SHE IS PHYSICALLY OKAY, AND NO ONE ELSE WAS INJURED. MY CAR WAS A TOTAL LOSS, ANOTHER CAR WAS A TOTAL LOSS, AND A THIRD CAR WAS DAMAGED. THE INSURANCE COMPANY DETERMINED THE CAUSE OF THE FIRE WAS NO FAULT OF THE MOTORIST, RATHER PRODUCT MALFUNCTION. ANY SUGGESTIONS WELCOME.

Mar 14, 2019

EVAPORATIVE GAS FUMES INSIDE AND SMELLS LIKE SOMETHING IS BURNING

Mileage: 89,625

Feb 16, 2019

THE RADIO IS NO LONGER FUNCTIONING AND I HAVE SEEN OTHER VIDEOS WHERE PEOPLE ARE HAVING THE SAME PROBLEM WITH MY SAME TYPE OF VEHICLE.

Mileage: 145,000

Feb 14, 2019

WHILE APPLYING BREAKS I OFTEN GET LOUD RUMBLING NOISE ON CITY STREETS, ALSO WHEN IT RAINS WATER LEAKS ON DRIVER AND PASSENGER FEET UNDER DASH THIS HAPPENS WHEN VEHICLE IS IN MOTION AND STATIONARY.

Mileage: 32,000

Jan 15, 2019

ON JAN 2ND, MY ECM MODULE WENT OUT ON MY CAR. THIS PART KIA TELLS ME IS RECALLED FOR 15-18 DAYS- TODAY IS JAN 15TH- THERE IS NO PART- THEY TELL ME THIS IS THE PART ENGINE COMPUTER MODULE THAT RUNS THE CAR. ALL LIGHTS CAME ON IN MY CAR, AND I COULD NOT ACCELERATE MORE THAN 10 MPH WITH THE CAR. TOOK IT IMMEDIATELY TO A REPAIR SHOP. IT'S ON BACK ORDER BECAUSE SO MANY OPTIMAS IN MY YEAR ARE FAILING THIS PART. IN THE INTERIM, I AM WITHOUT A CAR- MY CAR IS STUCK IN SATELLITE BEACH AT BONIFACE KIA IN MELBOURNE, FL I LIVE 140 SOUTH IN WEST PALM BEACH AND I HAVE NO ASSISTANCE FROM KIA. THEY HAVE NO REAL ANSWER ON GETTING THIS PART OR ETA ON WHEN I CAN EXPECT MY CAR BACK. I DO NOT HAVE ANY DOCUMENTATION YET- THE SERVICING WAS ALL SCHEDULED THROUGH DEVON'S AUTOMOTIVE IN SATELLITE BEACH AT 321-773-6412. THEY JUST INFORMED ME TODAY THAT ON JAN 14TH BONIFACE KIA CALLED THEM FOR MY CAR AS THEY FOUND A PART LOCALLY BUT THE PART WAS DEFECTIVE.

Mileage: 85,000

Jan 12, 2019

BACK UP CAMERA NOW A SMOKEY HUE AROUND THE PICTURE AND IT'S NOT VERY CLEAR.

Mileage: 950,000

Dec 26, 2018

I WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON AND THEN THE CAR STARTED TO OVERHEAT AND THEN JUST CUT OFF. I TRIED TO START THE VEHICLE BUT WOULD NOT START. HAD IT TOWED TO KIA WICH TOLD ME IT WAS THE PULLEYS FROZE UP AND SHREDDED THE BELT. NOW KIA JUST REPLACED MY ENGINE FROM THE RECALL. NOW I ALWAYS HAVE THE OIL CHANGED EVERY 3,000 MILES AND I TAKE IT TO THE SAME PLACE EVERYTIME NOW WHEN THEY CHANGED THE ENGINE THEY SAID I WOULD NEED A NEW ALTERNATOR BUT THAT WAS IT. NOT TO MENTION I JUST HAD IT AT KIA FOR A OIL CHANGE AND A FREE INSPECTION. WHICH THE INSPECTION STATED NOTHING ABOUT THE BELTS OR PULLEYS WHICH ARE SUPPOSED TO BE INSPECTED. SO THAT IS TWICE THEY MISSED A WORN OUT IDLER PULLEY. NOW THE MECHANIC I HAD LOOKING AT IT TOLD ME IT WAS SO WORN THAT IT BROKE OFF AND THAT THERE IS NO WAY THEY MISSED IT.

Mileage: 119,000

Dec 14, 2018

I HAVE BEEN HAVING REPEATED ISSUES FOLLOWING THE KIA THETA II ENGINE RECALL REPLACEMENT (SC147) SINCE JUNE 2018. MY CAR IS PRACTICALLY NEW WITH 53K +/- MILES, PURCHASED NEW, AND HAD ALL THE RECOMMENDED AND REQUIRED MAINTENANCE PERFORMED. I TOOK MY CAR TO RICK CASE KIA (DEALER CODE:GA083) TO HAVE MY ENGINE REPLACED MIDSUMMER 2018. SINCE THEN I HAVE BEEN EXPERIENCING PERSISTENT CHECK ENGINE LIGHT (CEL) ISSUES FOR THE SAME ENGINE DIAGNOSTIC CODE(P2191). EACH TIME I TAKE MY CAR TO THE DEALER FOR RESOLUTION, TECHNICIANS GIVE ME DIFFERENT REASONS FOR WHAT THEY "THINK" COULD BE THE ROOT ISSUE. THUS FAR, I HAVE BEEN TOLD THE ISSUE WAS DUE TO BAD GAS, AN O2 SENSOR GONE BAD, A LEAK, HISTORY CODE FROM ANOTHER DEALER NOT CLEARING THE RECALL, AND NOW A FUEL KIT WILL BE REPLACED. IT IS MY ASSUMPTION THAT IF KIA TECHNICIANS TRULY KNEW WHAT THE ISSUE WAS I WOULD NOT HAVE SO MANY REPEATED TRIPS FOR THE SAME ISSUE. TO THIS DATE(DECEMBER 14TH 2018) THEY STILL HAVE NOT PROVIDED A CLEAR RESOLUTION. IN LIGHT OF RECENT EVENTS SURROUNDING KIA VEHICLES, SPECIFICALLY OPTIMA, CATCHING ON FIRE AND ENGINES RANDOMLY BLOWING UP THIS IS SOMETHING THAT NEEDS AN IMMEDIATE RESOLUTION.IT IMPACTS MY SAFETY AS THE VEHICLE OWNER AND THOSE DRIVING AROUND ME. I HAVE EXPRESSED HOW UNCOMFORTABLE I AM DRIVING THIS CAR IN THE CURRENT STATE (WITH THE ENGINE LIGHT ON) AND MY CONCERNS ARE BEING DISMISSED. I AM TOLD THAT IT IS NOT A DRIVABILITY ISSUE AND I CAN DRIVE IT AWAY WITH THE LIGHT ON. IT SHOULD BE NO SURPRISE WHY THAT IS NOT A COMFORTING DIAGNOSIS AS I HAVE BEEN BACK ABOUT 6-7 TIMES NOW. I AM CURRENTLY MAKING ATTEMPTS TO ENGAGE/ESCALATE THIS WITH THE KIA CORPORATE OFFICE. IN AN ATTEMPT TO BE PROACTIVE I AM SEEKING HELP!

Mileage: 50,000

Oct 25, 2018 Fire

ON SEPTEMBER 16, 2018 AT APPROXIMATELY 930AM, WHILE ON DUTY AT WORK(CORRECTION OFFICER) MY KIA OPTIMA GDI 2013 WENT UP IN FLAMES IN THE PARKING LOT OF MY JOB.. I WAS NOT PRESENT AND THE VEHICLE. I HAD ALREADY BEEN ON DUTY 530AM THAT MORNING. ONCE I MADE IT TO THE SCENE MY CAR WAS COMPLETELY ALMOST BURNT TO THE GROUND. THE FIRE DEPARTMENT LABELED IT AS A ELECTRICAL FIRE, WHICH CAUSED THE CAR THE BURN FROM THE INSIDE OUT, STARTING FROM THE ENGINE. I HAD SEVERAL PERSONAL ITEMS OF MINE BURNT IN THE FIRE AND ALSO WORK EQUIPMENT THAT WAS LOST IN THE FIRE. SINCE THE INCIDENT I'VE SUFFERED MENTAL, EMOTIONAL AND PHYSICAL DISTRESS. I'M A SINGLE MOTHER AND I DEPENDED ON MY CAR TO GET ME WHERE I NEEDED TO GO. THINGS HAVE BEEN VERY FRUSTRATING AND HARD. I'M SEEKING HELP FROM KIA MOTORS. *TR

Mileage: 70,000

Oct 9, 2018 Fire

CAR SPONTANEOUSLY CAUGHT ON FIRE RESULTING IN TOTAL LOSS. NO INJURY BUT DRIVER HAD TO JUMP OUT OF MOVING VEHICLE.

Mileage: 100,000

Sep 30, 2018

2013 KIA OPTIMA SX. CAR LOSES POWER WHILE ON THE ROAD, ENGINE WARNING LIGHT COMES ON. CAR CAN'T BE DRIVEN PAST 20 MPH OR SO NO MATTER ACCELERATOR POSITION. CAR HAS BEEN TAKEN TO DEALER SEVRAL TIMES AND A CAUSE STILL UNKNOWN. DEALERSHIP CHANGED ENGINE CABLE HARNESS AND RESET COMUTER (APPARENTLY SETTINGS WERE SCRAMBLED) AND CAR THEN IS FUNCTIONAL. LAST TIME, CAR LOST POWER IN HIGHWAY AND ALMOST GOT REAR-ENDED. DANGEROUS.

Mileage: 65,000

Sep 28, 2018

THE PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR . WHEN THE DEALERSHIP REMOVED THE DOOR TO LOOK AT WHAT HAPPENED THEY FOUND WHERE THE PLASTIC WHEEL AND WIRES THAT HELP THE WINDOW GO UP AND DOWN HAD BROKE THEY FELT IT WAS A MALFUNCTION VERY COSTLY TO REPLACE

Mileage: 40,000

Aug 30, 2018

AUGUST 21, 2018, WE HAD THE CAR TOWED TO GOSSETT KIA MOTORS (DEALERSHIP) BECAUSE IT WOULD NOT START.. THE CAR HAS A PUSH BUTTON START, WHENEVER WE TRIED TO START THE CAR BY PRESSING THE START BUTTON AND PUSHING DOWN ON THE BRAKE PEDAL THE CAR WOULD NOT START. THE DEALERSHIP WAS UNABLE TO FIND A PROBLEM BECAUSE THE CAR WOULD START FOR THEM. WE DROVE THE CAR HOME THE SAME DAY. ON THE NIGHT OF AUGUST 22, 2018, THE CAR WOULD NOT START, SAME AS DESCRIBED ABOVE. ON AUGUST 23, 2018, WE HAD THE CAR TOWED TO THE DEALERSHIP AND IT WAS REPAIRED AND RETURNED TO US AUGUST 25, 2018. TODAY, AUGUST 30, 2018, THE CAR DID NOT START AND EXHIBITED THE SAME PROBLEM AS THE PREVIOUS TWO TIMES. WE WILL HAVE THE CAR TOWED TO THE DEALERSHIP AT THEIR CONVENIENCE. LUCKILY FOR US, EACH TIME THE CAR DID NOT START IT WAS PARKED IN OUR DRIVEWAY. SPECIAL NOTE, ON AUGUST 2, 2018, WE TOOK THE CAR TO THE DEALERSHIP FOR BRAKE REPAIR WORK. ADDITIONALLY, ONE OF THE TOW TRUCK DRIVERS STATED HE TOWED SEVERAL KIA OPTIMA'S WITH THE SAME DESCRIBED PROBLEM.

Mileage: 99,918

Aug 28, 2018

DIVING AT 40 MPH. COME TO A STOP AT RED LIGHT AND ENGINE BEGINS MAKING A SLIGHT NOISE. NO WARNING GAUGES OR WARNING LIGHT GO OFF. START DRIVING TO DRIVE AGAIN AND 2 BLOCKS LATER A VERY LOUD MECHANICAL BANG AND THE ENGINE SHUT DOWN. WOULD NOT RESTART. OIL LIGHT WENT OUT USING THE STARTER WHILE TRYING TO RESTART. NEVER GOT THE ENGINE RESTARTED. CAR IS NOW AT KIA OF LANSDALE AFTER I HAD TO PAY FOR TOWING. I PERFORM COURIER SERVICES TO US TREASURY DEPT AND US ATTORNEY IN PHILADELPHIA AREA. I NEED THIS CAR BACK DESPERATELY. LAST OIL CHANGE WAS 2000 MILES AGO WITH FULL SYNTHETIC OIL. ALWAYS HAVE USED FULL SYNTHETIC. WHEN I GOT THE CAR PULLED OVER AND GOT OUT THE SMELL OF OIL BURNING WAS CLEARLY EVIDENT TO MYSELF AND ANOTHER GENTLEMAN WHO STOPPED TO SEE IF I NEEDED ANY HELP. I BELIEVE THIS IS AN ABSOLUTE RECALL RELATED ISSUE.

Mileage: 140,000

Aug 21, 2018

PUSH THE START BUTTON AND CAR DID NOT START TRIED THE 30 SECOND RULE CAR JUST SIZZLED AFTER ABOUT 10 TRIES CAR START BUT CUT IT OFF DOES SAME THING MY CAR WAS PARKED IN DRIVEWAY OR AT WORK AND IT CUTS OFF IN TRAFFIC ENGINE WAS REPLACED LAST YEAR DUE TO RECALL BATTERY HAS BEEN REPLACED PARKING LIGHT ON ONE SIDE IS OUT WHEN REPLACING IT CAR ALSO WOULD NOT START

Mileage: 166,000

Aug 18, 2018

TAKATA RECALL - WE CALLED DEALER BALL KIA IN NATIONAL CITY, CA & WERE TOLD THAT WE WOULD RECEIVE A LETTER. FOR US TO CALL BACK THEN & THAT WE HAD TO CONTINUE TO OPERATE AN UN-SAFE VEHICLE UNTIL THE LETTER ARRIVED AND A APPOINTMENT COULD BE MADE. THIS CAR COULD KILL US UPON IMPACT!!! PLEASE, THERE HAS TO BE A BETTER & SAFER SOLUTION.

Mileage: 68,000

Aug 17, 2018

MY SUNROOF EXPLODED WHILE DRIVING ON A BRIDGE.

Mileage: 59,100

Jul 30, 2018 Fire

WHILE DRIVING OUR 2013 KIA OPTIMA EX 7 7/26/2018 THE ENGINE DIED AND ALL OF THE LIGHTS CAME ON THE DASH . WE COASTED TO A DRIVEWAY AND OPENED THE HOOD NOTICED A BURNING SMELL . I LOOKED CLOSER AT THE VEHICLE AND NOTICED THE ENGINE WAS ON FIRE . I HAD MY WIFE AND THREE KIDS FROM MY BASKETBALL TEAM GET OUT OF THE CAR AND GO TO A SAFE PLACE . THE FIRE DEPARTMENT SHOWED UP AND PUT THE FIRE OUT . THE WHOLE FRONT END OF THE CAR BURNED .

Mileage: 104,000

Jun 10, 2018

BACK UP CAMERA STOPPED WORKING THE SCREEN IS BLACK. IT STARTED WHEN IT RAINS IT WOULDN'T WORK THEN WHEN IT GOT SUNNY IT WOULD COME BACK ON. BUT NOW IT'S NOT WORKING AT ALL

Mileage: 54,000

May 4, 2018

THE MOTOR KNOCKING

Apr 9, 2018

MY AIRBAG LIGHT IS ON AND MY HORN I BLOWING FOR UP TO 45 MINUTES RANDOMLY AT ANYTIME; DRIVING OR STATIONARY. MY CAR IS UNSAFE. I HAD MY CAR DIAGNOSE AT COBB COUNTY KIA IN KENNESAW, GA 30144 AND THE SERVICE MANAGER, JOE TOLD ME THAT THE ISSUE WAS THE CLOCK SPRING WHICH KIA HAS RECALLED ON SEVERAL OTHER MODELS. THE CAR IS UNSAFE; THE AIRBAG DOES NOT WORK AT ALL. THE DEALERSHIP WANTS $600.00 FOR A SAFETY ISSUE.

Mileage: 164,000

Apr 2, 2018

I WAS DRIVING MY CAR ON THE EXPRESSWAY AND HEARD A LOUD BOOM, IT SOUNDED LIKE AN EXPLOSION OR AS IF SOMEONE WAS SHOOTING. SCARED THE CRAP OUT OF ME. I THEN HEARD AND FELT WIND COMING INTO MY KIA. I PULLED OVER AND MY FRONT ROOF OF MY PANORAMIC SUNROOF HAD A BIG HOLE IN IT AS IF A METEOR HAD FELL OUT OF THE SKY ON IT. . I CONTACTED MY LOCAL DEALERSHIP NO HELP, I CONTACTED KIA CONSUMER AFFAIRS...NO HELP OR RECALLS. I FILED A CLAIM WITH MY INSURANCE COMPANY TO HAVE MY ROOF REPAIRED.

Mileage: 92,000

Feb 28, 2018

WHEN I CUT MY CAR OFF AFTER DRIVING OR SOMETIMES WHILE DRIVING I HAVE A TICKING NOISE THAT SORT OF SOUNDS LIKE A BOMB. ALSO, WHEN I PUT MY CAR IN REVERSE THERE IS SOME SORT OF GRINDING NOISE. THE CAR ALSO DOESNT TAKE OFF/DRIVE THE WAY IT USE TO

Mileage: 130,000

Nov 28, 2017

THE TURBO LINES LEAK AND I'VE RESEARCHED AND FOUND IT TO BE A COMMON PROBLEM IN THESE VEHICLES

Nov 27, 2017

WHILE DRIVING MY CAR, MY SUNROOF EXPLODED AND BROKE FOR NO APPARENT REASON. NOTHING HIT THE SUNROOF. THE SUNROOF WAS CLOSED AT THE TIME AND THE CLOTH SHADE WAS BACK SO THAT WE COULD SEE THE SKY WHILE DRIVING. GLASS SHATTERED AND FELL ALL OVER ME (THE DRIVER) AND MY PASSENGER AND ALL OVER THE BACK SEAT OF THE CAR.

Mileage: 27,500

Nov 21, 2017

ON SATURDAY, NOVEMBER 11, 2017, I WAS TRAVELING ON THE FREEWAY AT 70 MILES PER HOUR. MY 2013 OPTIMA AUTOMOBILE STOPPED SUDDENLY ON THE FREEWAY. I RESTARTED THE CAR AND PROCEED TO EXIT THE FREEWAY. ONCE I EXIT THE FREEWAY AND AT THE LIGHT, MY CAR STOPPED AGAIN. SO, I KNEW SOMETHING WAS DEFINITELY WRONG WITH MY CAR. ON MONDAY, NOVEMBER 13, 2017, I TOOK MY CAR TO GALPIN KIA IN NORTH HILLS TO HAVE THE CAR CHECKED. THE DEALER KEPT MY CAR FOR 3 DAYS, THEREFORE, I HAD GET A RENTAL CAR. I THEN RECEIVED A CALL ON WEDNESDAY, NOVEMBER 15, 2017 THAT THE TEST RAN ON THE ENGINE SHOWED NOTHING WAS WRONG WITH THE ENGINE. NOTE: I RECEIVED A RECALL VIA MAIL REGARDING THE AN ISSUE WITH THE ENGINE FOR THE OPTIMA 2013 AUTOMOBILE. DUE TO FEAR AND WORRY, I AM AFRAID TO DRIVE THE CAR. HOWEVER, I HAVE TO GO TO WORK, SO I HAVE BEEN TAKING THE STREETS. PLEASE ASSIST ME IN GETTING THE RECALL OF THE ENGINE PROBLEM DONE ON MY CAR, SO I CAN DRIVE MY CAR AND HAVE PEACE OF MIND IN KNOWING MY CAR IS SAFE TO DRIVE.

Mileage: 35,000

Nov 16, 2017

ON SATURDAY, NOVEMBER 17TH AT AROUND 7 PM, MY HUSBAND AND I WAS DRIVING ON 118 FREEWAY AT 70 MILES PER HOUR. ALL THE LIGHTS CAME ON THE DASH BOARD, AND THE CAR JUST TURNED OFF. SHORTLY, AFTER WE GOT OFF THE FREEWAY, WE TURNED THE CAR BACK ON AND A COUPLE OF MINUTES LATER THE CAR TURNED OFF AGAIN. WE TOOK OUR CAR TO GALPIN KIA ON MONDAY IN PANORAMA CITY, CA.. THE DEALER KEPT THE CAR 3 DAYS TO CHECKED OUT THE ENGINE AND DROVE CAR 6 MILES AND DETERMINE THE CAR WAS OK. MY HUSBAND AND I ARE VERY CONCERNED FOR MY SAFETY. PLEASE HELP US TO RESOLVE THIS ISSUE BEFORE AN ACCIDENT OVCURS.

Oct 17, 2017

IT STALLS AT LOW SPEED AND STALLS AT HIGH SPEED PULLS HARD TO THE RIGHT. AND MOTOR MAKES ALL KIND OF SOUNDS LIKE RATTLES WHEN COLD. AND RUN POORLY WHEN COLD. HAD A TOTAL OF 4 RECALLS AND HAVE NOT HAD IT A YEAR. HAD IT SENT TO KIA OF CHATTANOOGA WHEN I FIRST GOT IT FROM EDD KIRBY OF DALTON,GA AND ALL THEY DONE WAS PUT 600 MILES ON IT. AND DID NOTHING TO IT. THEN IT WAS TAKEN TO KIA OF DALTON,GA FOR THE REST OF THE RECALLS BUT NOTHING WAS FIXED ALL THEY DONE WAS SERVICED THE CAR. THE CAR IS UNSAFE TO BE ON THE ROAD. IT IS GOING TO END UP GETTING SOMEONE KILLED OR BADLY HURT. I AM ABOUT READY TO CALL A LAWYER AND CHANNEL 3 NEWS OF CHATTANOOGA, TENN. IF YOU CALL FOR MORE INFORMATION YOU MAY TALK TO MY HUSBAND [XXX] AT ANYTIME. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Aug 18, 2017

FIRST, THE TIRES WERE WORN/DRY ROT WITH ONLY 3000 MILES ON THE VEHICLE. SECOND, VEHICLE STALLS WHEN THERE IS ANY MOISTURE ON THE ROADWAY CAUSING SAFETY HAZARD BECAUSE THE CAR WILL NOT MOVE. THIRD, BACK UP CAMERA IS NOT WORKING. FOURTH, RECALL NOTICE FOR UNDERBODY RUST. FIFTH, RECALL NOTICE FOR ENGINE SEIZURE WHILE THE CAR IS DRIVING AT HIGH SPEED

May 23, 2017

KIA ENGINE RECALL - ON APRIL 2, 2017 MY CAR STALLED. THE VEHICLE WAS IN MOTION ON A SURFACE STREET (CHASTAIN RD) AND TO BE TOWED (USAA ROADSIDE) TO A LOCAL REPAIR SHOP (PEPBOYS). THE MECHANIC STATED THAT ENGINE WAS GONE. I HAD JUST HAD THE CAR AT THE DEALERSHIP (COBB COUNTY KIA, KENNESAW, GA) 2 DAYS PRIOR FOR ROUTINE OIL CHANGE AND A VEHICLE CHECK. I REPORTED THE PROBLEM TO THE DEALERSHIP (COBB COUNTY KIA) WHO HAD THE VEHICLE TOWED (MARIETTA TOWING) TO THEM AT THEIR EXPENSE AND CITED THE DIAGNOSIS (ENGINE FAILURE). THE MAINTENANCE SUPERVISOR, HEAD MECHANIC AND I VIEWED THE ENGINE TOGETHER THEY BOTH REPORTED THAT THERE WAS NO SLUDGE IN THE ENGINE AND IT WAS WELL MAINTAINED. THERE HAS BEEN A RECALL ISSUE BE THERE IS NO GUIDANCE ON THE REPAIR AS OF YET. JOSEPH, THE MAINTENANCE SUPERVISOR HAD A TROUBLE TICKET SUBMITTED ON MY VEHICLE BUT MY VIN IS STILL NOT REFERENCED ON THIS SITE. THE DEALERSHIP HAS HAD MY CAR FOR OVER A MONTH AND HALF WITHOUT ANY REPAIR GUIDANCE FROM KIA MOTOR CORP. ALL WHILE KNOWING OF THE ENGINE ISSUES. PLEASE HELP ME. I NEED MY CAR.

Mileage: 136,000

Apr 23, 2017 Crash

IN JUNE 2014MY DATE BELOW OF CRASH ON THE DAY IS APPROXIMATELY , I WAS DRIVING MY BRAND NEW 2013 KIA OPTIMA, I WAS ON MY WAY TO WORK AND MY ENGINE STALLED AND LOST COMPLETE POWER LOCKING UP EVERY CONTROL IN THE CAR. IT HAPPENED ON A MAJOR HIGHWAY IN JACKSONVILLE, NC AND LEFT ME STRANDED I WAS HIT IN MY REAR END BY 2 CARS CAUSING A 3 CAR CRASH. AT THE TIME KIA WOULD TAKE NO RESPONSIBILITY. NOW IN 2016 THAT THERE IS A DEFECT IN THE ENGINE CAUSING STALLING AND LOSING POWER OF THE ENGINE AND CONTROL OF THE CAR. IN TOP OF THIS RECALL I JUST FOUND OUT THEY KNOWINGLY SOLD THIESE CARS WHILE KNOWING IT HAD THIS DEFECT WHICH COULD CAUSE A CRASH OR CASTROPHIC PROBLEMS. WHICH IN MY CASE IT DID CAUSE A A 3 CAR CRASH.

Mileage: 18,500

Apr 20, 2017

I HAD MY PASSENGER REARVIEW MIRROR BROKEN HANGING BY THE WIRES. THEY REPLACED IN DEALER AFTER I INSISTED ON A REPLACEMENT. BEFORE THEY REPLACED, I HAD THE SAME PROBLEM WITH THE DRIVERS REAR VIEW MIRROR. LOOKS LIKE THEY ARE TOO FRAGIL. WHAT SHOULD I DO WITH IT?

Mileage: 21,235

Apr 7, 2017

ENGINE FAILURE DUE TO LACK OF OIL PRESSURE.

Mileage: 118,000

Jan 30, 2017 Crash

THE REAR CAMERA DOES NOT COME ON IMMEDIATELY AND SOMETIMES I HAVE BACKED UP20-40 FT BEFORE IT ENGAGES. IT IS A PROBLEM AND I RECENTLY WAS HIT BY ANOTHER CAR WHEN I WA BACKING UP BECAUSE I DIDN'T SEE THEM COMING AT ME. THIS HAS BEEN A PROBLEM SINCE THE BEGINNING OF MY NEW CAR OWNERSHIP IN 2012. DEALERSHIP SAYS NOTHING IS WRONG WITH THE FUNCTIONING OF THE CAMERA.

Mileage: 42,000

Nov 1, 2016

I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. I HAD IT TOWED TO DEALER'S SHOP THINKING THAT MY POWER TRAIN WARRANTY WILL TAKE CARE OF THIS. COME TO FIND OUT THE CONNECTING ROD HAS A DEFECT AND THE WARRANTY IS NULL AND VOID BECAUSE ITS TECHNICALLY NOT CONSIDERED DAMAGED....................I SAID EXACTLY WHAT YOU THE READER WOULD OF SAID. IT WASN'T PRETTY. THINKING ABOUT LAWYERING UP. *TR

Mileage: 80,000

Oct 25, 2016 Fire

THE CAR CAUGHT FIRE AND BURNED SITTING IN MY DRIVEWAY. DRIVEN DAILY TO AND FROM WORK. NO CHECK ENGINE LIGHT OR ANY WARNING. CAUGHT FIRE WITHIN FIVE MINUTES OF TURNING OFF ENGINE.

Mileage: 67,000

Jun 15, 2016

I HAVE HAD ISSUES WITH THE BATTERY SINCE 2014 I CALLED WHEN IT ORIGINALLY STARTED TO SEE IF THERE WERE RECALLS AND THEIR WASNT. THE CAR IS DEAD DUE TO BATTERY FAILURE IF YOU LEAVE IT FOR A MORE THAN 3-4 HOURS FOR EXAMPLE DRIVE IT TO WORK AND HAVE TO GET A JUMP AT THE END OF THE (5) SHIFT. IT IS WILL STOP FOR A WHILE THEN THE PROBLEM COMES BACK. IT STOPPED FOR ABOUT 6 MONTHS AND NOW IT HAS STARTED AGAIN

Mileage: 65,000

Oct 12, 2015

I HAD MY OIL CHANGE AND TWO DAYS LATER THE OIL LIGHT CAME ON SO I TOOK IT BACK TO PIT STOP 500 AND HE'S SAID IT WAS LOW SO HE CHECK THE CAR SAID HE DIDN'T SEE ANY OIL LEAKS IF THE OIL LIGHT COMES ON AGAIN TAKE IT TO KIA. WHEN I LEFT THERE WHILE I WAS DRIVING I COULD SEE WHITE SMOKE COMING OUT MY PIPES. I TOOK IT TO THE KIA DEALERSHIP AND THEY SAID THE OIL WAS LOW PUT OIL IN IT AGAIN AND SAID DRIVE IT 500 MILES AND IF THE OIL LIGHT COME ON BRING IT BACK. WHILE DRIVING IT HOME IT STALLED IT WOULDN'T GO OVER 30 MILES AND WHITE SMOKE WAS COMING OUT THE PIPES SO I MADE A APPOINTMENT AND TOOK IT BACK NOW THE DEALERSHIP SAYS IT IS SLUDGE IN THE OIL. I HAD DID SOME RESEARCH AND DISCOVER TEN KIA WITH THE SAME EXACT PROBLEM AND SIX OF THEM ARE KIA OPTIMA

Mileage: 48,450

Aug 24, 2013

STEERING WHEEL DOES NOT SEEM TO REACT WELL WITH TURNING OF THE VEHICLE. PARKING THE VEHICLE IS UNEVEN AND NOT ALIGNED TO THE CENTER OF PARKING STALLS. STEERING WHEEL IS LOOSE AS IF STEERING A BOAT ON A WATERWAY. *TR

Mileage: 8,000