2014 KIA OPTIMA Engine Problems

Check engine light was flashing and the car wouldn’t accelerate up to speed, wouldn’t turn over when tried to start.

The engine failed after a prior engine replacement performed by the manufacturer. The failure caused the vehicle to become non-operational and created a risk of sudden loss of power and engine stalling while driving. The vehicle required towing and could not be safely driven. This is a repeat engine failure involving the same vehicle.

My oil pressure sensor failed and is leaking oil into the electrical wire harness and all over the engine including intake and exhaust pipes which is a fire risk. It is the exact same issue as another recall affecting 2011 to 2014 kia models/years: 2019 safety recall (RCONL-19V101-0000) that involves replacing the oil pressure switch in certain 2011-2014 models if a leak is found. Additionally, a 2022 Technical Service Bulletin (MC-10210268-0001) extended the warranty for the oil pressure switch replacement to 15 years/150,000 miles for eligible vehicles. The recall addressed potential oil leaks, and the warranty extension covers the switch itself. 2019 safety recall (RCONL-19V101-0000) What it covered: The recall was for certain 2011-2014 Kia models and involved inspecting and potentially replacing the Oil Pressure Switch (OPS) and the oil pan if an oil leak was detected. Unfortunately at this time the dealership is claiming that this recall does not include my specific vehicle by Vin and I will have to cover the repair outside of warranty/recall to make the vehicle function properly/eliminate the oil leak/fire risk. It would be great if other kia optima owners could be protected and covered by the recall I mentioned above.

My 2014 Kia Optima is burning oil heavily and emitting fumes into the cabin. The dealership confirmed an engine issue but said they are waiting on paperwork to replace the engine. I’ve been told to continue driving it even though the burning smell enters the car and causes headaches. I believe this is a safety hazard.

The contact owned a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, the contact was flagged down by a nearby driver. The contact was informed that fire was coming from underneath the hood. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact and the contact's dog exited the vehicle. No injuries were sustained. The fire department and Police were called to the scene. The fire department extinguished the fire. The vehicle was towed to the contact's residence. The fire report was unavailable. The vehicle had not been inspected. The contact had received a recall notification NHTSA Campaign Number: 21V331000 (Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owned a 2014 Kia Optima. The contact stated that after her daughter had parked the vehicle and shut off the engine, a fire had started under the hood as she exited. No warning lights illuminated. There was no odor or strange sound during the failure. The local fire department had arrived on scene to extinguish the fire. The local fire department deemed that the cause of the fire was started with the HECU. It was unknown if a Police report was filed. The vehicle was left at the contact's relative's residence, where it remains for further investigation. The vehicle was deemed a total loss since it was consumed by the fire. No injuries were sustained. No medical attention was sought. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 185,000.

Mileage: 185,000

While driving my 2014 Kia optima on the freeway the vehicle lost power completely and the car stopped almost causing me to be rear ended. I have reached out to Kia in Dublin since the vehicle should be covered under SC147 the vehicle has been at KIA since May and Kia is refusing to do repairs.

While driving home one day, the engine shut off while in traffic. The engine light had started to blink right before. The battery, starter, and oil levels were fine. A mechanic later confirmed the engine was locked. I see there are articles stating there were engine recalls for 2011-2014 Kia optima’s, but my 2014 Kia Optima EX was denied. Please help. I love my Kia. Thanks.

On 3 July 2025, while driving the car suddenly lost power and started smoking under the hood. I pulled over, exited the vehicle, and an engine fire started a minute later. The fire department put out the fire. The safety of myself and my child were at risk. We were driving at 40 miles per hour when the car lost power and caught fire. There were no warning lights. The car was towed to an independent repair shop to be evaluated, but results have not yet been gathered. There are known issues and recalls associated with 2014 Kia optima and with its engine losing power and catching fire, but my VIN was not included in the recalls when it should have been. This could have resulted in injury or the loss of life. At a minimum it has caused a loss of financial stability for my family due to Kia failing to produce and maintain safe vehicles.

Heavy white/gray smoke on acceleration after driving for 30 min

The contact owns a 2014 Kia Optima. The contact stated while driving 30 MPH, the contact heard a loud knocking sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.

The contact owns a 2014 Kia Optima. The contact stated that the vehicle was repaired under two unidentified NHTSA recalls; however, the recall repairs failed to prevent the failures from occurring. The contact stated that while driving at various speeds, the vehicle failed to a stop as intended. The contact stated that the brake pedal felt spongey and depressed to the floorboard. The check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2014 Kia Optima. The contact stated after the vehicle was started and warmed up, the engine made an abnormal loud knocking sound. The vehicle was towed to Chavez Automotive, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired due to the cost. Additionally, the dealer was contacted for the recall repair of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the recall repair could not be performed due to the vehicle having a Salvage Title. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a burning odor coming from the engine compartment. The contact stated that while driving 5 - 10 MPH, the vehicle suddenly stalled and lost all power. The contact was unable to restart the vehicle. The ABS, check engine, and battery warning lights were illuminated. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The failure mileage was 133,000. Parts distribution disconnect.

Mileage: 133,000

I was driving my 2014 Kia Ex and I heard a knocking noise, as I was driving my car stopped accelerating and went into limp mode. I took it to Kearny mesa kia and they told me it was the Knock sensor code P1326 I have looked and seen that there are plenty of recalls pertaining to this specific issue. Why are they telling me I have to pay for this when it is clearly something that is wrong with this on many vehicles across the board? I need my car fixed and back. Please help me.

The contact owns a 2014 Kia Optima. The contact stated that while driving approximately 60 MPH, the vehicle suddenly stalled. The vehicle was towed to a certified mechanic to be diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The dealer was contacted by the mechanic and the mechanic was advised that the vehicle should be taken to the dealer for assistance. The vehicle was towed to the dealer, who requested the oil change receipts before the contact could receive the engine replacement under the lifetime warranty. The contact was denied a rental by the dealer. The contact became aware that the engine was a rebuilt engine when the vehicle was purchased, which was not information that was provided at that time of purchase. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 119,000.

Mileage: 119,000

issues with the engine running hot//drains oil constantly, have to get an oil change/oil fill ~every 2k miles

After an oil change and spark plugs drove 3 miles and now car will not drive code is Manifold p0106 need this fixed dealer cannot determine issue Car is at Nalley Kia in Stonecrest GA

There was no accident or anything the problem just happened out of nowhere there was only sound then the car shut off and the engine stopped working

I noticed my oil was not staying in the engine. Oil has been changed but seems not to retain. The car stalled out on February 2nd and would not restart. I believe it is seized. Noticed a very new and recent shake during braking days before it stalled. The fuel seems to show like 42 miles to go until empty but run out , i guess fuel pump or fuel float. Also a fuel smell. Also the digital service option does not work never a check engine light or anything .I've read many things by others who own same vehicle and had same issues. I purchased this car in August/September. I feel the dealer may have known of these issues and still sold the car.Please help me figure out how to address these issues to get it fixed.

Hit dig mark in road caused by a plow about a half inch to a 1 inch deep by 5 to 7 inches wide while driving 15 mph down the road into work on November 19,2024 around 1:03/1:10 pm next thing I know I am upside down in my car in a ditch about four to five feet wide by 3-4 feet deep

Upon an engine light appearing I immediately turned the car around, and parked it at my fiancé's house. I had called kia and it was a little bit until I could take my car In. I had driven it over there which did ride a little rough. Informing kia of my issue they inspected it. I was told the second cylinder had melted which was caused by a spark plug. I do not understand how this happened, Kia said I am responsible for this and that they will not cover any repairs. As a result my car is junk and I am now left without a vehicle. I believed that it was caused due to the Theta II Class Action law suit as the only possibility for this happening is due to the fact that the car consumes large amounts of oil and constantly needs replenished. Which I believe is a direct cause, and high oil consumption is apart of the defect within the "Theta II Class Action." However they denied my claim.

Complaint Summary: I am the current owner of a 2014 Kia Optima, which is affected by recall 23V652 related to the Hydraulic Electronic Control Unit (HECU). The vehicle was imported to the UAE, and the recall was not addressed by the previous owner. As a result, I am now facing significant safety issues. Since taking ownership, I have encountered multiple engine problems, including sudden power loss, severe vibrations, and abnormal behavior from the throttle. These symptoms align with the issues outlined in the recall notice, indicating that the vehicle may pose a safety risk to me and other road users. Despite my efforts to diagnose the problems, I have already incurred costs exceeding 13 AED on various repairs and diagnostic services, all while being unaware of the existing recall. It was only recently that I discovered the recall information online, which has heightened my concern regarding the safety of my vehicle and the potential for further complications. Given these circumstances, I am requesting assistance from the NHTSA in resolving this recall issue and guidance on how to proceed with the necessary repairs while the vehicle is registered under my name in the UAE. It is crucial for me to ensure the safety of my vehicle for my own protection and for the safety of others on the road. I appreciate your attention to this urgent matter and look forward to any support you can provide. Please let me know if further information or documentation is needed Thanks alot

The contact owns a 2014 Kia Optima. The contact stated while driving 35 MPH, there was an abnormal knocking sound coming from the engine, and the vehicle suddenly went into LIMP mode. The contact was able to pull to the side of the road. The contact then drove to the residence. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The dealer informed the contact that an unknown software update regarding the engine knocking was previously performed on the vehicle. The dealer informed the contact that the vehicle could not be covered due to the rebuilt title. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 138,000.

Mileage: 138,000

The contact owns a 2014 Kia Optima. The contact stated while driving approximately 35 MPH, a ticking sound and smoke was coming from under the hood of the vehicle. The vehicle was taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 190,000.

Mileage: 190,000

Engine seized and failed whilst traveling 70 MPH down I-10

Oil consumption issues. Was informed when check engine light appeared. Oil light also appeared. Over 3qts consumed in 20 days. Car shut off while driving. Engine noisy and shaky.

Motor seized up

My engine locked up while driving down the interstate. I was almost hit twice because I was in the middle lane trying to get over and it was slowly giving out. I was able to barely make it to the side of the road and cut my car completely off. Once the car was off it would not crank back up. I had it towed to a local shop. He called me the next day to inform me my engine locked up but that I had a recall on my engine for this exact issue but I would have to take it to the local Kia. BEFORE I even had it towed there I called and spoke with Kia about my recalls. They stated they were still covered and I had an extended warranty on the engine recall. Kia gets the car.. a week later they call me to tell me it is NOT the engine and only the starter! YAY! Right? Wrong, another week passes and they now call to tell me they replaced the starter and now it is my engine that is the concern, it is completely locked up and the recall will not cover it. I called the local shop back and talked to the guy there that said it should 100% be covered and he did not see an issue with my starter when he looked at it 2 days before it was towed to Kia from his shop. I would not have put a starter on the car if they would have told me there could still be an issue with the engine. They actually stated it was not the engine in the call that I approved the starter to be replaced in. Now they are wanting to charger me for the engine and the starter which was put on my car under false pretenses. They have fully taking advantage of me and that I do not know much about cars but lucky I had someone else look at it that does know a lot about cars before taking it to Kia. Otherwise I wouldn't have known they were trying to scam me. It is awful!

The contact owns a 2014 Kia Optima. The contact stated while driving at approximately 35 MPH, the vehicle stalled and restarted. The check engine warning light was blinking. The vehicle was taken to an independent mechanic, who determined that the failure was due to DTC Code: P0326 Knock Sensor (1 Circuit Range Performance Bank 1). The vehicle was towed to the local dealer, who informed the contact that there was no recall coverage for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 217,581.

Mileage: 217,581

Engine died after knocking and shutting off in the middle of tragic. Engine will not even make a sound now. Spoke to the dealership ans they refused to repair my car bc 1) I stopped going to the dealership for maintenance back in 2016 and 2) I have not completed any of the recalls.

My son and his pregnant fiancé were traveling on [XXX] West bound Thursday [XXX]. They just got out of a construction zone near Rolla MO. At mile marker [XXX] the engine shut down with no warning at 60 mph and all the lights on the dash came on. He had a hard time controlling the car due to the steering being very tight and the brakes were manual. They got a tow to a safe place. I drove 5 hours to meet them and used a scanner to see what codes the car had. Zero codes showed up on my scanner. The engine immobilizer was engaged. We could not get the car started so I rented a U-Haul and car dolly and brought the car back to Indiana to the Avon IN Andy Mohr Kia dealer where we bought it. It was scheduled to be seen Tues [XXX] at [XXX]. I did not hear from them, so I called at 2:30. They informed me an engine was ordered for the vehicle. The Knock sensor detected a bearing knock and shut the car down at high speed on an interstate. The car has no outstanding recalls. I asked about the Knock sensor recall for Kia and ask why the car did not go into limp mod so they could make it safely off the interstate. No response from the dealer. This is a terrible design to have the car shut down at high speeds on an interstate. This could be deadly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car caught fire, parked in driveway, partially damaged the house.

Mileage: 140,058

My Kia motor was ordered Kia gave me a hard time to rent me a car. I went 2 months with NO Transportation. Finally I got my car back and every 3 weeks different lights are coming on. Seat belt is now own O2 sensors had to be changed Now Cadillac Converter Light is on. I didn't know that getting a new motor I would have to keep spending money that I don't have. Kia should be responsible for this it shouldn't be my fault that I'm being punished for a Bad MOTOR.

The contact owns a 2014 Kia Optima. The contact stated that while driving at approximately 55 MPH, the check engine warning light illuminated. The vehicle began to make abnormally loud sounds prior to pulling over to the side of the roadway, where the vehicle then stalled. The vehicle was towed to the local dealer. The vehicle was diagnosed with engine failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000. The VIN was unavailable.

Mileage: 108,000

The contact owned a 2014 Kia Optima. The contact stated that while the vehicle was parked in the garage, the vehicle had begun to burn. The fire department was called and the vehicle fire was controlled using water to extinguish the flames. The contact stated that the fire department filed a report. The contact stated that the vehicle was towed to an impound lot and had not been examined by a dealer or insurance adjuster. The manufacturer was informed of the failure. The contact was aware of one recall associated with the VIN, NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic), however there were a total of three recalls - NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine), and NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline). The contact stated that she was not aware of the other two recalls. The failure mileage was unknown.

Car started to leak out the fuel pumps pressure system started to leak gas

The car is available for inspection upon request, but I plan to finally get rid of it soon. I worry greatly about the next driver that ends up with this car. While driving, a message pops up on the dashboard that says "Check Hybrid system. Stop vehicle and turn off engine". I've learned that I have about 15 to 30 seconds to find a safe place to pull over or the car will shut off on it's own. This has happened on the freeway at 70mph and it's happened at 20mph while driving through my neighborhood. I bought the car used in 2017 and this would happen once every six months or so. In the past couple of years it's gotten more frequent. This car is going to get me or someone else seriously injured or killed. I'm always on edge that this will happen while I'm on the freeway in an area without a shoulder. Then I'll just be sitting immobile on the highway, trying to get the car to start back up and I'll get rear-ended by an unobservant driver at 65mph. I've taken the car to a Kia service department twice. The first time they couldn't reproduce the issue and told me to bring it back when it happens again. I took it in for a second time a couple years later and they told me it was the high voltage fuse. They kept my car for a month, gave me the runaround and never replaced the high voltage fuse. After doing some research online, I read that other Optima Hybrid drivers were told to change their high voltage fuse from 125A to 150A. I performed this replacement myself and I still experience the issue. There were no other warnings prior, just the "Check Hybrid system" message before the car shuts off.

The contact owned a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, there was a burning fume in the interior of the vehicle. The contact parked the vehicle and the flames were coming from under the hood. The contact safely exited the vehicle. The fire department and the police were on the scene. The fire department extinguished the fire. A fire report was filed. No police report was filed. There were no injuries sustained. The contact stated that the vehicle was scheduled to be towed to a local tow yard. The contact stated that the vehicle had been serviced for an oil change one week before the failure occurred The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.

Mileage: 167,000

starter smoking cut off on me have to have it towd gas leak smell of gas

Exact same issue happened to my 2014 Kia Optima Hybrid (NHTSA ID Number: 11556409). I was traveling on the freeway approximately 65mph and out of nowhere the engine turned off, brakes did not work and steering quality went to a manual operation. I almost got into a serious accident as I could not control my vehicle. The hybrid system warning light, to stop using the vehicle became illuminated for approximately 30 seconds. The vehicle was towed to the local dealer ( Koons Kia, 14208 Richmond Hwy, Woodbridge, VA 22191, United States). We are still awaiting diagnostics. A few years ago the standard hybrid light came on (not the same warning light) in which we took it to the same dealer to fix. It was still under warranty at the time, however took them weeks to fix the issue as I had to take it back multiple times. They eventually replaced something in the hybrid system that was worth around $5-6k, since then we have had no other issues. We conduct the routine maintenance on the vehicle, passes all inspections.

unknown

The contact owns a 2014 Kia Optima Hybrid. The contact stated that while driving at approximately 75 MPH, the steering and brakes became inoperable. The vehicle began to coast and stopped. While driving, the vehicle shut off and failed to move. The hybrid system warning light was illuminated for approximately one minute. The vehicle was towed to the local dealer, where the fuse and brakes were changed. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Regal Kia (1025 Bartow Rd., Lakeland, FL 33801), where there was an unknown diagnosis provided. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and opened a case. The failure mileage was approximately 62,348.

Mileage: 62,348

I was with my family on PA I-476. While traveling home in our 2014 Kia Optima the vehicle’s dash lights such as oil lamp, battery, etc popped on. As soon as I noticed the lights the vehicle had completely lost all drivability. Lights operable and possibly radio and accessories but I had to react so quickly as it was so unexpected. The vehicle completely lost its function and I was unable to operate it but in the capacity of steering and hardly able to break. Lost all power components. We are so thankful I was able to make a split second decision to dodge traffic while vehicle was decelerating, 18 wheelers going by 70+ mph (speed limit) and pulled off to one of the few shoulders. This scenario was so dangerous that if I didn’t believe in a higher being before, I do now! Most the lanes are sandwiched by concrete barriers and there happened to be a coned off area I was able to decisively pull over to. There was no warning this was happening. The vehicle was operating normally. The engine compartment was smoking and all I could think was to get my family away from traffic. The look on my wife and daughters face and the words my daughter asked me was life changing. The vehicle is at Kia dealership since Saturday night. It’s Wednesday and they cannot provide diagnostic yet but are charging me for a starter already? They began to inspect vehicle Monday.

engine was replaced per CASE # 14397135, and PI1803Y/Z, SINCE engine repair Turbocharger Boost Control Position Sensor “A” Circuit High CODES (P2562 & P2565) continuously come and go. Check engine light comes on and off for the same codes. Knocking noise continues, loss of acceleration as if voltage or gas was lost, steering wheel speed control buttons (+/-) no longer properly function since engine replacement. It now has a class 2 leak. Safety risk:when driving it loses speed or fails to accelerate may cause crash. KIA dealership has tried to access the code but Codes are spontaneous, same for loss of acceleration.

Summer 2017 The engine failed while driving with my family. The engine seized and a fire was engulfed. I was in the interstate and we feared for our life. Out of town visiting family we were stranded in another state for a month waiting for repairs. Kia took the vehicle and replaced the engine with another faulty engine that has seized several times while commuting. I have been living in fear and anxiety since this incident. I never know if I start my engine if I will loose my life. Summer 2023 3 teenagers watched a viral tic tok challenge and learned how faulty the cylinder that Kia installed was. The teens then trespassed into my home, broke the windows and stole my vehicle. I have lived in fear since this has happened. I have lost jobs, income, and peace due to The purchase of this vehicle. Kia has never assisted or kept the promises they made to restore the vehicle. These past 10 years agave been a nightmare and as an African American woman I believe I was targeted as a purchaser for this make and model. My life had been hell since the purchase of this vehicle. I have not been able to satisfy payment due to repairs, thefts, fires, and more. Please anyone. Someone. Help. This is the most heartbreaking experience as an American. I have worked for my country 20 years and do not feel like an equal citizen. I have been homeless, jobless, unstable, and watched my life and family life flash before me in near death accidents involving this car. When I purchased this car I had a great job, credit score, and home. Now I have more anxiety, fear, bills, and no help with this Kia.

The contact owns a 2014 Kia Optima. The contact state that while driving at an undisclosed speed, the vehicle stalled without warning. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were notified of the failure and an appointment was scheduled to have the vehicle towed to the dealer. The failure mileage was approximately 85,000.

Mileage: 85,000

Rattle noise on the freeway, all electric lights on dash board started flashing. Car died on the side of the road. Did not restart. Engine was making a bubble noise (like overheating) with steam. When I checked my oil, showed dark and metal flakes. Recent oil change. Towed my mechanic and they said I have MAJOR engine issues.

My engine went out, the car went from 75mph to- 50mph on freeway so fast, i had just got an oil change, my car is at shop now but wont be ready for a couple weeks, it gave me no warnings at all, the check engine light went on right when it pulled back on freeway. Super dangerous and just glad nothing happened !

This will be my Second Review about this dealer's service department. I'm not reviewing the service technicians but I'm reviewing the customer service, porters and advisors. I had my vehicle towed there on the 23rd of August after waiting a full month for my appointment. I have called to check on any updates to see have my 2014 Kia has been looked at. 1st time they didn't even know my vehicle was there even after confirming with a service representative. 2nd time I was told when my vehicle was assigned to an advisor someone would contact me. Today I called and spoke with [XXX] and he put me on hold to speak with an advisor. After 15min Of silence. I thought maybe I was forgotten about by mistake. I called back and [XXX] who stated this was him name when I called back was very RUDE. He stated I put you on hold to someone who would speak to you and hung up on me. This is when I called back to speak directly to a supervisor in the service department. I been on hold over 16min as I write this review. No hold music just silence. My 1st encounter here for a recall I was told to pull in lane and leave keys in car. I waited as porters took other vehicles and mine sat blocking lanes. To my amazement I listened to them saying what assholes people where for leaving their cars, when an advisor took the keys. This is an great establishment with a lot of History to have its name tarnished by bad apples. 22min on hold and one has cared to even speak to me. Please pay attention to hold times at to of screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving from arquette, I to St. Ignace, I on Saturday, August 6, 2023 when I was passing a slower moving car on -28 Eastbound, when the engine stalled and had to be towed to idas Muffler Shop at 2192 US Hwy 41 W., arquette, i, 49855. Upon further evaluation it was discovered that the engine had seized and is frozen up. There is currently a recall for engine seizures, Reference Number 17V224000, and Kia's number for this recall is SC147.

MY SON WAS DRIVING THE CAR ON JUNE 22ND 2023 AND THE CAR SUDDENLY STOPPED IN THE ROAD. FORTUNATELY IT DID NOT RESULT IN AN ACCIDENT. THE ENGINE SEIZED UP AND THERE WAS NO ADVANCED WARNING. THE VEHICLE WAS TOWED BY AAA TO BRYAN GAMBLE AUTO AND DIESEL WERE IT WAS DETERMINED THAT THE ENGINE HAD SEIZED.

Today, 7/11/23, I was traveling on the interstate with no issue. Upon exiting the interstate up a slight hill, there was one car in front of me, I let off the gas and began to roll backwards I hit the brake and didn't think anything of it at first. The car in front of me pulled forward and I took my foot off of the brake and began to roll backwards again, I hit the gas and nothing happened, during this I also heard what sounded like a clunk noise. At this point I put my flashers on and looked at the dashboard, I saw three lights that have never appeared before. (Oil light, battery light, and check engine light) I placed the car in park and sat for a moment. The car was still on but not running, I pressed my start button and the car turned over the lights went off and I drove about 3 miles down the road to a lot. Once the car cooled I checked the oil and the level was fine no smoke nothing strange. I went to pull out and drive again and the same exact thi g happened again. However, a few hours later my fiance drove it home and had no issue. If my car had rolled back I could have hit someone or been hit. It's something unknown and is dangerous. This all just happened today and it has not been taken anywhere yet.

Rod knock on the engine

Vehicle has been burning oil consistently since 100,000 miles and Kia dealership denied coverage. Now I have a knock sensor code and the Dennis eakin dealership in Killeen is claiming it’s a bad rod bearing and denying their 200k mile warranty coverage due to me not being able to provide 10 years worth of receipts even though this was a known issue.

The car was last inspected/service on 11/23/22. There were no warning lights, no noises, no odors, no indication that anything was going bad or anything. Drove car over 600 miles to visit family. Upon leaving to return home, the car stalled after about 100 miles. We pulled over and restarted the car. Now it began making a noise and the engine came on then started blinking. This was around 5am on the side of the highway in pitch black with two young women traveling alone in very isolated/low population area. Long story short-the engine failed and had to be replaced (had the car towed to the nearest dealer in Rolla, MO). The engine was replaced by Kia and covered completely by Kia. This was at 78,000 miles. This is the 3rd engine for this one car. First replacement occurred just under 10,000 miles.

My car was unable to accelerate and ultimately had a broken rod, which required total replacement of the engine. Since I am the second owner and the original owner or dealer did not request the warranty extension in 2017, KIA refuses to reimburse any amount towards the repairs.

I was driving the Kia Optima 2014 down the highway. Without any warning or indication that something was wrong my tires locked up, causing the car to chirp twice and then the engine just died. I had to pay 250$ for a tow company to pick up the car and bring it home. The whole situation was very dangerous. Now I am having trouble with the Kia owner website. It will not even let me report the issue or schedule a maintenance appointment with any Kia Dealer to determine if this is due to a recall issue, or anything.

Since August of 2021 Ive experienced engine oil burning that results in me having to add oil every 10 days after a Valve Cover Gasket replacement 8/11/21 . Ive gone into Lokey Kia in Clearwater FL numerous of times for this issue, and numerous recalls. There is no visible leak, but that had me pay for the Valve Cover Gasket replacement 8/11/21 - Lokey Kia told me again today 4/24/23 that I needed the same repair done again. Over the phone the Lokey Kia service rep. told me he could not find my previous repair in the system and that I should NOT have to fix this repair this soon, but when I came in with a receipt, they stated "oh, things wear our=t faster than we think". Ive taking my car across the street to Fitzgerald Hydauni, tried to explain to them. Paid for vehicle check, completed oil change, found no visible leak, but within a week I had to go back because my car was literally almost out of oil. I called Kia claims today claim# 14751760, on hold for 2 hours and they say I have to spend several hundred dollars 3 times for a oil consumption tests before I can qualify for engine replacement because the recall for this DEFECT is not attached to my VIN, but is a KNOWN issue for the 2016. Ive sat in the waiting area and other consumers have gotten engine replaced, but for me Im brushed to the side. AAA states they've so many Kia's like mine breakdown due to this issue.

The contact owns a 2014 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact stated that the vehicle was experiencing excessive oil consumption with the check engine warning light constantly illuminated. The vehicle was taken to the local service center who diagnosed that the engine and catalytic converter were faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 151,111.

Mileage: 151,111

My 2014 Kia Optima engine started seizing on 03/25/2023. I called to the Kia dealership and explained to them what my car was doing was told they could not get to my car until Monday 04/03/2023. I had my insurance tow my car to Kia on Monday 04/03/2023. The service guy called me and said he couldn't start the car due to the engine being locked to update the KSDS system, and with that being said Kia would not cover the engine. I told him I never received that KSDS recall because, I was not the previous owner who had this car. He gave me an estimate for $5422.17. He said to reach out to Kia Headquarters and talk with them to see if they would approve for the engine to be replaced. I call Kia Headquarters and spoke with a lady and explained to her what my car was doing. She then stated that she would look over the claim and she put me on hold. She then came back to the phone and said unfortunately my engine would not be covered because the previous owner they sent the letter to about recalls never responded to the recall in reference to KSDS, I was not the previous owner. She also stated they only send the recall letter out once. She also stated when you buy a used car you buy all the issues that come with it. So that was her way of saying Kia still not replacing the engine. I purchased my car on 02/01/2021 from a used car dealership. I did not know anything about a recall on the KSDS. I'm trying to understand how I can be held accountable for something the previous owner did not do. Kia needs to be held responsible for these defective engines. Thank God my son and I were not out on the highway when the engine start seizing. How can Kia get away with this is beyond me? Something needs to be done about this ASAP before somebody gets killed in one of these Kia Optimas while driving and the engine locks up. Please investigate this!!

The contact owns a 2014 Kia Optima. The contact stated while driving 50 MPH, the vehicle started to decelerate independently. The contact stated that the check engine warning light was illuminated. The contact was able to park at a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle first to her residence and the following day to the local dealer, where the vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

Last Friday(01/20/2023), I was driving my car suddenly out of nowhere my car slowed down and wouldn’t start. It has just been 20days since I last serviced. Engine light was on and the other two lights where on as well. I towed it to Kia dealership and after diagnosing they said there has been a lot of fuel leak and issue with the starter so the car wouldn’t turn on. I’m not sure if this isn’t a recall, because my car was completely fine before this incident. The dealer quoted me around $560 for the fuel tube and $890 for the starter.

The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle; however, the failure recurred while driving. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The dealer replaced the engine; however, the vehicle was experiencing excessive oil consumption after the engine replacement. The check engine warning light was illuminated while driving. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 115,805.

Mileage: 115,805

The contact owns a 2014 Kia Optima. The contact stated while driving 70 MPH, the vehicle was shaking with unknown warning lights illuminated. The contact was able to pull over safely and smoke started coming from the vehicle with a smell of burning oil coming from the vehicle. While the vehicle was being towed, the contact saw that oil was leaking from underneath the vehicle. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer and the contact was informed that the stated that the oil drain plug was missing. The vehicle was not repaired because the vehicle had open recalls and the recalls could not be repaired because the oil drain plug needed to be replaced first. The manufacturer was contacted and stated that the dealer reported the issue. The failure mileage was 101,000.

Mileage: 101,000

driving down the highway, there was no previous warning, all the warning lights on the dashboard came on simultaneously. The car began jerking and was difficult to steer. The car began to shut down in the middle of the road before I had a chance to get off the highway. I managed to get it off the road and into a parking lot. I was unable to bring it to a complete stop even after putting it in park. It rolled up to a fence, and that is what eventually stopped the vehicle from moving. It stalled out on itself, and shut down. At that time, underneath the hood began to smoke, and smelled like something was burning. It continued for about 5 minutes. it was towed to the Kia dealership and has been there for over 10 business days. They completed the diagnostic testing, and decided it was the engine, but they're waiting for corporate to make a decision about repairing at their cost, or placing the responsibility on me. They've been trying to make a decision, and in the meantime, I am out of a car. They did not provide me with a rental car as they make a decision, so i ended up having to pay for a rental car out of my own pocket. My insurance will not pay for a rental car until we hear back from corporate about their decision. This happened one other time in 2017.

Engine seized not even 10mins after driving it. Car now needs a new engine. I'm on disability and can't afford it and I need to go to my doctors appointments.

While driving on the highway, the check engine light came on and started flashing. The vehicle simultaneously seems to lose power. We pulled over immediately and looked flashing engine light up in the owner's manual and saw it meant emergency and not to drive the car any further. Today, we are paying to tow the vehicle. After searching google, this seems to be a common issue in similar years of Optima's, yet it seems Kia is not addressing this. See blog at: https://cargurus.com/Cars/Discussion-t57983_ds1051588

Engine speed slowed. Engine knock noticed. Engine wouldn't remain running.Took it to mechanic. Checked NHTSA website for reals and TSBs. None found. He retrieved DTC P0014 Camshaft Position B - Timing Over-Advanced or System Performance (Bank 1). He recommended replacing the Timing Chain, Tensioners, Guides AND the Camshaft Phasers. During this process, he discovered that the crank turned only with great difficulty.

While driving at highway speeds approximately (70mph), engine began knocking. Knocking sound got louder when accelerating. Suspecting a rod bearing failure, I pulled over and had the car towed to Greenway Kia in Antioch,TN. I am right waiting for them to analyze the engine. The car did not have an illuminated engine light. This engine was not recalled for a knock sensor to be installed.

Engine is making like a rattling noise and I am going through an excessive amount of oil in between oil changes that are done regularly ask about any oil leaks and was told I do not have any oil leaks that my car is just burning that much oil at my last oil change service

My engine locked up while I was driving. I turned onto my street, luckily close to my home and the car stopped accelerating. I pulled over and turned the car off and it would not turn back on. My car is now undriveable, and it only has 105,000 miles on it. This could have put my safety at risk, imagine if I were going 50mph rather than 10-15mph. I had a mechanic take a look at it and he could not get the crank shaft to turn. Through his assessment, he said I will need a replaced or repaired engine. He offered me get another opinion, but he was pretty certain on the issue. Prior to this, the check engine light came on for less than a day back in June. I contacted my dealership and since it went off, nothing progressed.

Almost wrecked when the engine bearings seized prematurely in there expected life span. I would like to submit for my car to be fixed. Please help me with this process. Thank you.

Engine knocking bottom end.yes it’s available for inspection.Engine could have locked up on freeway and caused an accident.Machanic checked out an said rod bearing failure.Yes vehicle has been inspected.No warning lights or symptoms just got off the interstate and vehicle was doing fine then all of a sudden motor started knocking with no warning. Towed vehicle a hour and a half back home.

I was driving down the interstate for my work commute apx 70 mph when HEV warning light engaged and vehicle went into limp mode. Had vehicle towed to dealership after running several tests determined the engine was knocking and needed replaced. After 2 months reman engine placed in vehicle. Vehicle function apx 6 months when the exact same problem occured on the highway traveling apx 60 mph. Vehicle is still in dealership. Thankfully, both times I was able to coast to the shoulder and avoid a collision. There is something wrong with these vehicles that need to be fixed.

The contact owns a 2014 Kia Optima. The contact stated while stopped at a light, she saw smoke coming from the front of the vehicle when the vehicle started to spark and then caught fire. No warning lights illuminated. The origin of the fire was unknown. The fire department was able to extinguish the fire. The vehicle was towed to an independent mechanic where it had not yet been diagnosed. A police report was filed. No injuries were sustained. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 146,000

Mileage: 146,000

My vehicles check oil light never fully came on. It came on when I turned on a highway ramp for a second. When I got into my car and turned it on it made a horrible sound. It was sputtering. I took it to my mechanic and he said my engine was done. I needed to rebuild my engine. I had to pay $4000 to fix my engine. The infuriating part is that I went to the KIA dealership to see what my options were and they tried to sell me a new car. I've had the car repaired for less than six months now. I made sure to change the oil earlier than I was supposed to. It hasn't even been a month since changing the oil and I noticed the oil light came on again when turning. I just checked my oil level and there is absolutely NO OIL. I don't understand how this is possible. I am calling KIA tomorrow to complain. If I hadn't noticed the flicker then I would've damaged my engine again after just replacing it.

This vehicle only has 112000 miles on it and has had all maintenance as required yet the rod bearings have failed resulting in a knocking rod. There is a product improvement going on at the moment leading to repairs of these issues and a lifetime warranty on the rod bearings that I was not notified of resulting in a rod knock and a car that cannot be driven. Kia has refused to look further into the issue or repair it. Thankfully I was not on the highway when my car broke down as it couldn’t even make it up a small hill and I came very close to a collision because of it.

While driving on Highway 77 N in North Carolina (Marker 22) and in the middle lane my Kia shut off. I almost was hit by a semi-truck behind me. Traffic had slowed due to an accent so I was doing 50 mph. The engine fluttered and instantly the car was off!!! I coasted off to the side and was unable to restart the car. 911 was called. When the car was towed on my own dollar the mechanics were unable to get the engine to turn. The engine in the Kia "locked itself" and the mechanic said it was on the manufacturer. I called Kia as per the mechanics request. The Kia rep wanted ME to pay to tow it to a local dealership. I don't the funds to do so. I'm not from this state and now stranded. I referred the Kia rep to the mechanic that has the vehicle. I was the rep would reach out to the mechanic. Kia did not reach out to the mechanic who I followed up with before they closed. I'm stranded in another state with little money, no car, and children. It's been 24 hours with no word from Kia. I saw recalls for my vin number NONE mention engine locking while driving! This could have killed my entire family.

As I was driving my 2014 Kia Optima the engine light turned on and started flashing. Within seconds of that the oil light and battery light turned on and my car started slowing down and thankfully I was able to put pull over. As soon as I pulled over my car turned off and I was unable to turn it back on. I have keep my vehicle up to date with all the recalls and maintenance. My vehicle was inspected by a local mechanic and stated that the engine was seized and engine needed replacement. My vehicle hasn’t reached the 100,000 miles yet.

My car has been using a lot of oil lately and it is due partly to the turbocharger. I have had the oil leak fixed once already and now the dealership wants to charge me over $7,000 to fix it again. I would also like to know if the current recall for the engine fuel hose has anything to do with the oil leak.

The contact owns a 2014 Hyundai Sonata. The contact stated that while driving and coming to a stop, the vehicle started to shake. The contact pulled over, turned the vehicle off, and restarted the vehicle. The contact stated that after 5 minutes the vehicle was restarted and drove with no issues. However, when driving at 30 MPH the vehicle lost motive and electrical power without warning. The contact had the vehicle towed to the dealer. The dealer diagnosed the failure as a seized engine. The contact was informed that the engine needed to be replaced. The contact stated that the engine was replaced twice before and provided the VIN on the engine that needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 147,000.

Mileage: 147,000

The contact owns a 2014 Kia Optima. The contact stated while driving 80 MPH, the vehicle stalled. The contact was able to veer to the side of the roadway. Several unknown warning lights were illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had failed. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

Mileage: 117,000

While driving on the freeway, my 2014 Kia Optima Hybrid LX suddenly loses all power. My dashboard flashed a red rectangle warning stating something was wrong with the HEV, pull over, and turn off car. My engine light was also flashing. Towed vehicle to dealership where they said engine seized, they can hear engine knocking, but the rod bearing passed the clearance test. According to 17V224000, my vehicle year and engine is involved but because my engine is MPI and not GDI, KIA Consumer Affairs claims my issue is not covered. All of my maintenance are timely and I have records of it as 99% of my maintenance were with the KIA dealership I purchased my vehicle from. How can my car just seize on the highway if my vehicle is well-maintained?

The panel lit up and it car died in the middle of rush hour traffic on the highway, was almost run over by other cars. There is apparently a recall on Kia Optima's engines and that they misfire while driving.

Low pressure fuel line start leaking, creating a fire hazard for me and my family. You can smell the fuel inside the cabin while you're driving. I did take the car to the dealership and they told me is not a recall on my car at this moment. No warning lights came on .

The contact owned a 2014 Kia Optima. The contact stated that while the husband was driving the vehicle a ticking noise was present coming from the engine compartment before suddenly smoke began to come from under the hood of the vehicle. The husband exited the vehicle and moments later flames were seen coming from under the hood. The fire department was called to the scene and extinguished the flames. A police and fire report was taken at the scene and the vehicle was towed away. During the incident, the vehicle was destroyed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact indicated that prior to the incident occurring the vehicle had been serviced for a recall related to an engine failure and fire but the failure still occurred. No further information was available. The failure mileage was 144,000.

Mileage: 144,000

The contact owns a 2014 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and the engine seized without warning. The vehicle was towed to an independent mechanic. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 102,000.

Mileage: 102,000

My partner was driving my car and the engine seized. We never miss an oil change and use full synthetic since I got it. We did notice little changes in the engine over time that were concerning. Out of nowhere my check engine and oil light came on at the same time and the engine seized. That’s the first time I ever seen my oil light come on. He was on the express driving, lucky he is still here.

So I have a 2014 Kia optima got out the dealer at 70,000 miles was the second owner next thing u know I got a recall letter, Stating that I need to inspect after I took it, my Kia start to go down hill , I was stranded on limp mode pay off 4500 then couple moths later did the same thing now is at 190000 I tried fixing being honest but I just gave up so hope u guys could help install a new one

As I was driving on the freeway the car just started flashing the engine light and speed just went down even though I was still pressing the gas pedal ,hesitating to go ,like a lil jerk or if it was about to cut off while I was trying to get to a safe position off the freeway. And after that the car wouldn’t let me go over 60 and it still was jerking.

On November 11 2021 i was on the highway doing 65 mph. I heard a putting sound then, no pressure on gas paddle. After cruising about a half mile up the highway the i was finally able to pull to the shoulder. After about a week i took the car to Capital KIA in Columbus, Ohio. They looked at my car said my engine was most likely down due to the recall. We walk to the tech computer. I give him my vin number, and he see i have a salvage title and refuse to do the recall. I got the car towed there and back.

I had My mechanic Show me I have a Safety recall on my car and the deal ship has denied to Fix it

The contact owns a 2014 Kia Optima. The contact stated that while driving at various speeds, the vehicle would suddenly shut off without warning. The contact indicated that on several occasions, it was discovered that the engine oil level was extremely low although oil had recently been added to the engine. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2014 Kia Optima. The contact stated that the vehicle failed to start after several attempts. The vehicle was towed to the dealer who diagnosed that the turbo engine had failed and needed to be replaced. The contact stated that the engine was replaced with a non-Kia rebuilt engine. The contact stated that the failure reoccurred several times while driving. The vehicle was taken to a second dealer; Car Pros Kia Moreno Valley (12840 Auto Mall Dr, Moreno Valley, CA 92555) who diagnosed that the engine had failed. The vehicle was taken back to the first dealer who had replaced the engine. The dealer advised the contact that the engine had failed and advised the contact to no longer drive the vehicle. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 56,127.

Mileage: 56,127

The contact owns a 2014 Kia Optima. The contact stated that while driving at unknown speeds, the vehicle stalled without warning. The contact stated that an independent mechanic informed her that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 109,000.

Mileage: 109,000

Vehicle has engine failure at 156600mi. Bearings and axle are worn out which caused the engine to go into limp mode (code P1326). Car is accelerating poorly and does not oprate over 60mph. Vehicle required a new engine. Dutch Miller of Charlotte Kia, 7725 South Blvd, Charlotte, NC ensured that engine would be brand new. However, the engine was used, and obtained at LKQ costing $3600. Total cost for the engine and labor totalled $5117.18. Kia also confirmed the problematic suspension which led to the engine failure was fixed. Once again this obligation was not met.

Vehicle check engine light came on at 164000mi. Diagnostics confirmed trouble codes P2562 (Power train system) and C2130, C1611, C1612 (Anti-lock brake sytem). The begins to shake at 40mph and the turbo fails to run properly causing the car to accelerate poorly and make steering an issue.

Hello, as you are aware Kia finally issued a recall for engine failure and my vehicle is one of the many that experienced engine failure on 10/19/2021. My vehicle now sits at the local dealership with so many others waiting to go through the process of videoing the engine so they can send to corporate to approve a new engine. In the meantime, I, along with other customers are left helpless and frustrated with no vehicle to drive for several months from what the local dealership is telling me. Kia is not taking care of their customers upfront by providing a loaner/rental vehicle. Instead, thy say we can rent a vehicle and get reimbursed after our vehicle has been repaired. How many people have many to rent a vehicle for months? Not me! I was told it would be a minimum of four months without my vehicle and some have been there much longer. I am in desperate need of transportation for obvious reason (i. e. work, appointments, errands, unexpected situations, family obligations, etc....) I am hoping that you can advise what can I do to get Kia to step up and do the right thing upfront, especially for those who can't afford a rental vehicle. I am also wondering if my 2014 Kia Optima should've even been sold to me in September 2017 with this known engine issue? My research and websites show this issue was definitely before I made the purchase. Kia failed their customers and not wanting to step up and issue a recall sooner shows that safety was not their top priority. Thank you for any assistance you can provide.

Car cut off whilst driving without warning

Failed Emissions Test for Engine light being on. Took to mechanic and he specified that it was my gas cap that needed replacing and I did so, but light is still on. No leakage was present at the time when mechanic checked, however, in the past there was a smell of gas inside the vehicle but it's no longer present at the moment.

We’ve had our engine replaced by Kia for an issue with models with the turbo installed. The turbo seized up and in turn caused our engine to fail, so Kia said they knew about the issue and gave us a new engine and turbo at no cost to us and also gave us a unlimited mileage warranty for the engine because of the issue. Now just about a year later of them installing the new parts, the same issue has arisen. Turbo failed and in turn it messed up the engine, the Kia dealership we have it in has told us that they will not cover it under warranty and that the turbo isn’t apart of the warranty either.

Engine failed and the vehicle stopped in the middle of the road. The engine is now knocking.

On 8/26/2021 I was driving up the Hwy and my kia optima started to slow down on its own.. the battery light, and engine light was flickering on and off, and oil light came on.. I checked the oil and it read 70%. On dash.. I beared off to the right shoulder out of traffic. I was originally going about 65mph it dropped all the way down to 10mph. Pulled over and the the car stopped. Tried starting the car back up but it made a clicking sound. I called a tow truck. The tow truck hauled it to a local mechanic. Mechanic diagnosed the problem being that the car had medal on the oil timing sensors known as the vvt timing solenoid sensor. He changed the oil. But still did not fix the problem. I have had this car since July 1, 2021, about almost 2 months got a oil change 2 days after I bought the car. Car will not excelerate over 40 mph. Engine light is still on. The sensors was not changed because the mechanic said it wouldn't do any good because the engine had metal fragments in it by now because metal scrappings were on the sensors.

Driving on the interstate just as I was getting off the car stalled on the offramp. I managed to get it going again about a mile down the road, I was making a left across the highway and it stalled on me again I managed to coast into a driveway without incident. I had an oil light the check engine lightAnd a battery light come on. After coasting into a driveway I could no longer get the car to start. I just bought the car four months ago with only 32000 miles on it. Brought it back to the dealer I bought it from and they recommended I tow it back to Kia as the engine may have seized as it is a known problem. Been almost a week stuck with no car after buying a practically brand new one. I’m still waiting to hear back from the Kia dealership.

The contact owns a 2014 Kia Optima. The contact stated while driving approximately 78 mph, the vehicle inadvertently shifted into limp mode. The contact pulled over and the vehicle was able to be restarted however, the vehicle was towed to the contact's residence. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact's mother-in-law owns a 2014 Kia Optima. The contact stated while his mother-in-law was driving 65 mph, she heard an abnormal loud clinking sound coming from the engine and the vehicle suddenly lost power and stalled. Several unknown warning lights along with the check engine warning light were illuminated. The contact stated as he opened the hood of the vehicle to determine the cause of the failure, he noticed the engine pistons had fractured and there was a hole in the engine. The vehicle was towed to the contact's residence, then to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure but advised the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) as it was out of warranty. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 165,000.

Mileage: 165,000

The contact owns a 2014 Kia Optima. The contact stated while driving 65 MPH, there was grayish smoke coming from the engine. The vehicle stalled with several unknown warning lights illuminated on the instrument panel. The contact was able to steer the vehicle off to the shoulder of the highway and had the vehicle towed to an independent mechanic. The independent mechanic diagnosed the vehicle with engine failure. The vehicle was then towed to a dealer where they also diagnosed the vehicle with engine failure and stated that the vehicle was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact's son owns a 2014 Kia Optima. The contact stated that while her son was driving approximately 65 mph the vehicle stalled. The oil warning indicator light was illuminated. The vehicle was towed to an independent mechanic. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2014 Kia Optima. The contact stated that while driving approximately 35 mph the vehicle shut off and rolled in a parking lot. There were no warning lights illuminated. Additionally, the dashboard and vents melted and the air conditioner became inoperable. The vehicle was taken to an independent mechanic where it was informed there were metal shavings in the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted who referred the contact to a local dealer. The failure mileage was approximately 129,000.

Mileage: 129,000

Engine burns a lot of oil. I’ve had my engine oil changed very regularly by professional shops since I bought it new in 2014. I started changing the oil myself after only 2000 miles and noticed only 3 quarts came out of quarts 5 I put in. I changed the pcv valve and it did not solve the problem. There are no leaks. None of the mechanics ever told me my car was low on oil so I don’t know how long it’s been burning oil. I’ve been adding oil regularly in between oil changes since I first noticed the problem. I’m glad I never missed an oil change or my engine could be dead from lack of lubrication.

I bought the car from an individual in April. The end of May My engine started knocking while I was driving and it stalls out and will not drive. I contacted Kia because there was an open recall on the engine to see if they will look at it. They told me they will not even look at it or fix it because the person who owned the car before me did not fix other recalls.

The contact's stepdaughter owns a 2014 Kia Optima. The contact stated while his stepdaughter was driving approximately 45 mph, the vehicle began to stall and she started to hear an abnormal sound. The contact stated that there was no warning light illuminated. The driver parked on the side of the road until the contact drove to her location. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) and 20V519000 (Service Brakes, Hydraulic) which was related to the failure. The contact called the local dealer and was informed that since she was not the first owner of the vehicle, the recall repairs would not be honored. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and confirmed that the recall repairs would not be honored. The failure mileage was approximately 130,000.

Mileage: 130,000

WHILE DRIVING IN TRAFFIC, THE VEHICLE CUT OFF AND I HAD TO COAST TO THE SIDE OF THE ROAD. AFTER SEVERAL ATTEMPTS, THE VEHICLE FINALLY STARTED. THIS IS THE 3RD TIME THIS HAS HAPPENED.

Mileage: 165,000

MY ENGINE SEIZED, I HAD IT TOWED TO A KIA DEALERSHIP, THEY SAID KIA WOULD NOT REPLACE THE ENGINE BECAUSE OF RECALLS NOT DONE BEFORE I BOUGHT THE CAR. THERE IS CURRENTLY A CLASS ACTION LAW SUIT FOR THIS ENGINE, BUT I HAVE TO PAY OVER 8,000 FOR AN ENGINE TO BE PAID BACK, I STILL OWE 10,000 ON THIS CAR. I CALLED KIA AND ASKED HOW AM I SUPPOSED TO KNOW ABOUT RECALLS MADE BEFORE I PURCHASED THIS VEHICLE, THEY SAID I'M RESPONSIBLE FOR BUYING A USED CAR. I'VE HAD MY CAR IN AT A KIA DEALERSHIP A WEEK BEFORE ENGINE FAILURE WITH 20 POINT INSPECTION AND NOTHING SAID ABOUT RECALLS. I WAS ON THE FREEWAY WHEN MY ENGINE QUIT, LOST ALL POWER. HAD TO DRIFT ACROSS 4 LANES OF TRAFFIC TO GET MY CAR TO AN EXIT, AND COAST DOWN THE OFF RAMP. PIPED THE HOOD AND SMELLED SOMETHING MELTING, MY DAUGHTER WAS IN THE CAR WITH ME. THIS IS DANGEROUS, NOW I'M LEFT FINANCIALLY DEVASTATED AND WITHOUT A CAR BECAUSE KIA CAN'T FIX THEIR WRONGS. EVERY ENGINE THAT HAD THE RECALLS DONE HAS HAD TO BE REPLACED WITH OR WITHOUT THE UPDATE. THE ENGINES ARE BAD. IVE ONLY HAD THIS CAR A YEAR.

Mileage: 100,000

ON APRIL 9, 2021 MY HUSBAND WAS DRIVING MY KIA ON THE GARDEN STATE PARKWAY. THE CAR JUST STOPPED RUNNING AND MY HUSBAND WAS ABLE TO (BY THE SKIN OF HIS TEETH) VEER OFF TO THE SHOULDER. EVENTUALLY THE CAR WAS TOWED TO DIFEO KIA IN LAKEWOOD. AFTER ABOUT 1 WEEK OF TESTS, I WAS TOLD THAT THE ENGINE HAS SEIZED AND IT "SHOULD BE" COVERED UNDER WARRANTY. THE REPRESENTATIVE TOLD ME THAT APPROVAL FROM CORPORATE WOULD HAVE TO BE ESTABLISHED PRIOR TO ANY WORK BEING DONE. ON MONDAY APRIL 19, 2021 I WAS TOLD BY KIA THAT CORPORATE IS NOT COVERING THE ENGINE BECAUSE OF AN UNRESOLVED RECALL AND THAT THE NEW ENGINE WOULD BE $6,000+.. THERE IS AN UNRESOLVED RECALL ON MY KIA FROM AUGUST 2020. I WAS NOT AWARE OF THIS RECALL, IF I DID RECEIVE NOTICE ON A RECALL, I WOULD HAVE BROUGHT MY CAR IN TO GET CHECKED LIKE I DID IN 2018 FOR A DIFFERENT RECALL. I HAVE FULL SERVICE RECORDS THAT CAN PROVE HOW I TAKE GOOD CARE OF MY CAR, AND WOULD HAVE HAD THE CAR CHECKED HAD I EVER RECEIVED A NOTICE. THE PRESENT RECALL ON MY CAR IS FOR A HECU ASSEMBLY ISSUE, NOT AN ENGINE SEIZING. I DO KNOW THAT KIA HAS RECALLED NUMEROUS KIAS DUE TO MACHINING ERRORS DURING ENGINE MANUFACTURING WHICH CAN CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE. MAYBE MY CAR SHOULD HAVE BEEN RECALLED FOR THIS ISSUE AS WELL (?). I AM THANKFUL THAT MY HUSBAND SURVIVED THAT DAY ON THE PARKWAY, AND AM LOOKING FORWARD TO ANY ASSISTANCE YOU CAN GIVE TO HELP ME RESOLVE THIS.

Mileage: 81,730

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HIM THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE TOWED TO HIS HOME AND ANOTHER MECHANIC INSPECTED THE VEHICLE AND DIAGNOSED THE VEHICLE WITH THE SAME FAILURE. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND REFERRED HIM TO THE LOCAL DEALER FOR ASSISTANCE. TRIPLE J AUTO GROUP (470 NORTH, MARINE CORPS DR, TAMUNING, 96913, GUAM) WAS CONTACTED AND INFORMED HIM THAT HIS VIN WAS NOT UNDER RECALL. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT

Mileage: 100,000

ENGINE DEVELOPED ENGINE KNOCK AND LOW COOLANT. STILL RUNS BUT NOT NORMALLY. I CAN BE REACHED AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 180,000

A LOCAL SHOP DIAGNOSED THE CAR AND SAID THE ENGINE SEIZED. BEFORE I BROUGHT IT TO THE SHOP A LOCAL MECHANIC SAID THAT THE BEARING(S)/ NEEDS TO BE REPLACED AND SAID THAT THE ENGING IS VERY CLOSE TO SEIZING. I CALL MY LOCAL KIA DEALERSHIP AND ASKED ABOUT IT, THEY SAID THAT THERE IS ONLY 1 RECALL SHOWING ON THE KIA WEBSITE. I HAVE SCREENSHOTS OF 4 DIFFERENT RECALLS AND 1 OF THEM SAYS BEARING DEFFECT CAN CAUSE THE ENGINE TO SEIZE. SO IDK IF THEY ARE TRYING TO NOT ENTERTAIN MY RECALL BUT THEY ALSO SAID THAT I WOULD HAVE TO TOWE IT THERE AND THEY WILL DO TAKE CARE OF THE RECALL THAT IS SHOWING UP ON THEIR END WHICH IS NOT THE REASON WHY THE CAR IS DOWN. LUCKILY THE CAR DIED WHEN I STOPPED AT A TRAFFIC LIGHT AND I WAS JUST STUCK ON THE ROAD.

Mileage: 100,000

THE CAR HAS LIFETIME ENGINE WARRANTY AND KIA DEALERSHIP CONFIRMED THE SAME AND THEY ARE STILL REJECTING ME TO FIX MY ENGINE EVEN I OFFERED TO PAY A FAIR PART OF THE REPAIR, THE ENGINE IS CONSUMING OIL LIKE CRAZY 1 QUART PER 250 MILES ITS MAKES TICKING SOUND WHEN ACCELERATING AND KIA SEEMS LIKE THEY DONT CARE EVEN IF IT HAS A LIFETIME ENGINE WARRANTY

Mileage: 112,000

ENGINE SOUND LIKE ITS ABOUT TO BLOW UP, ENGINE IS KNOCKING VERY LOUD, LOUD VALVES, AND LACK ON POWER WHEN YOU TRY ACCELERATE, HAPPENS ON A HIGHWAY AND THEY NEED TO TOW CAR HOME, IT WAS MY 3 KIDS IN THE CAR, AND IT WAS THE MOST HORRIBLE EXPERIENCE.

Mileage: 110,000

I LEFT THE DEALER LOT AT CLOSING TIME 2/5/2021 THE TRACTION LIGHT AND BRAKE LIGHTS WARNINGS WERE ON THE ABS LIGHT THE CAR BRAKES SKIDDED UPON APPLYING BRAKES DRIVING AT A SLOW SPEED THE CAR SHOOK WHILE APPLYING BRAKES AND IT FELT AS THOUGH THE ENTIRE MOTOR WAS GOING TO FALL OUT . LATER MY 17 YEAR OLD WHOM HAS DRIVEN FOR 2 YEARS WAS DRIVING A FEW MILES FROM HOME SHE SAID THE STEERING WENT OUT THE BRAKES WENT OUT SHE SKID ACROSS TO THE OTHER SIDE OF THE ROAD DID NOT HIT ANYTHING YET THE ENTIRE ENGINE AND ENTIRE FRONT END OF THE CAR CAME APART THE FRAME AND ALL . SHE COULD EASILY HAVE BEEN KILLED I WOULD LIKE THIS INVESTIGATED THOROUGHLY. I TOLD HER TO DRIVE SLOW AND SHE WAS ONLY GOING AROUND THE CORNER I HAD PLANNED TO TAKE IT BACK TO THE DEALER THE FOLLOWING MONDAY BJUT WAS TOTALLED BEFORE I DID. SHE REPORTED GOING 45 MPH ON A ROAD WHEN I HAD THE ISSUES I WAS DRIVING ABOUT 35 TO 45 ON A REGULAR ROAD DID NOT DRIVE IT ON AN INTERSTATE YET DUE TO THE UNEASY WAYS IT WAS HANDELING AND I HAVE NEVER HAD A WRECK IN ALL MY YEARS OF DRIVING AND 1 AND A HALF HOUR DRIVE EACH WAY TO WORK FOR 40 YEARS . THE CAR ALSO FELT AS THOUGH IT WAS ACCELERATING ON ITS OWN ALSO'

Mileage: 210,000

CHECK ENGINE LIGHT HAS BEEN ON FOR A WEEK. HAD APPT TO GO IN 2/2/21 WITH KIA BUT DRIVING DOWN THE INTERSTATE STARTED HEARING A LIGHT TICKING SOUND. WHEN I ACCELERATED ON THE GAS IT DIDNT DO ANYTHING. IT WAS BOGGED DOWN. IT STAYED AT 60 MPH SO I DID IT AGAIN AND STILL THE SAME THING. MY HUSBAND ASLO SAID THAT IT'S BEEN SUCKING OIL DOWN FOR NO REASON. IT HAS 89,000 MILES ON IT. I HAD TO PULL OVER AND HAVE IT TOWED TO KIA. I'M STILL CURRENTLY WAITING TO HEAR WHAT THEY ARE GONNA DO.

Mileage: 89,000

ENGINE PREMATURELY USES OIL AND HAD NO INDICATION OF NO OIL. ENGINE HAS KNOCKING AND IS IN LIMP MODE BUT IS NOT UNDER RECALL ASSOCIATED WITH SAME YEAR AND MODEL, HOWEVER HAS SAME SYMPTOMS

Mileage: 109,000

I CURRENTLY OWN 2014 KIA OPTIMA JUST HIT 104600 MILES.I HAVE NEVER HAD AN ISSUE EXCEPT MY BRAKE LIGHTS REPEATLY BURNING OUT. I RECENTLY CHECKED MY OIL WHICH WAS A LITTLE LOW I BOUGHT 2 QUARTS AND PUT THEM IN MY CAR. A FEW WEEKS LATER MY OIL LIGHT FLASHED THAN WENT OFF I CHECKED MY OIL AGAIN AND THERE WAS NOTHING ON MY DIPSTICK. FROM THERE I I DROVE 2 BLOCKS TO MY THE OIL CHANGE PLACE DOWN THE STREET FROM MY HOME. THE MECHANIC NOTIFIED ME THAT MY ENGINE WAS BURNING TO HOT , AND I HAD LESS THAN A QUART OF OIL LEFT IN MY CAR. I TOLD HIM THAT WAS STRANGE SINCE IVE NEVER HAD ANY LEAKS.HE NOTIFIED ME THAT THIS WAS A KNOWN ISSUE WITH THIS CAR AND TO TAKE IT STRAIGHT TO THE KIA DEALERSHIP BECAUSE THE ENGINE IS FAILING . FROM THERE I DID AN OIL CHANGE AND DROVE TO KIA. I DROPPED IT THERE TO BE CHECK AND WAS NOTIFIED THAT THE COULDNT SEE AN ISSUE TO DRIVE IT 1000 MILE AND BRING IT BACK. I PICKED IT UP AND CONTINUED TO DRIVE ABOUT 10-14 DAYS LATER I WAS DRIVING AND ACCELERATED TO GET ON THE FREEWAY AND MY CAR BLEW A BUNCH OF WHITE SMOKE FROM THE TAIL PIPE AND LOST POWER FOR A MOMENT AND ENGINE LIGHT CAME ON. I CHECKED MY OIL AND IT WAS VERY LOW AGAIN . I CALLED KIA BACK AND HAD MY CAR TOWED BACK TO KIA DEALERSHIP. AFTER THEY LOOKED OVER THEY NOTIFIED ME THAT MY OIL VALVES INSIDE THE ENGINE WERE BAD AND THAT IT WAS BURNING THE OIL HO. THEY SAID WOULD CONTACT KMA TO SEE IF IT WOULD FALL UNDER THE RECALL. I WAS LATER NOTIFIED THAT I WOULD HAVE TO REPAIR IT MYSELF AS THERE IS NO KNOCK CODE - OR COMPLETE ENGINE SEIZING, IM CURRENLY UNABLE TO DRIVE MY CAR / AND OWE THOUSANDS ON THE CAR STILL. THIS IS JUST UNFAIR FOR CONSUMERS WHO BUY THERE PRODUCTS.

Mileage: 104,450

MY KIA OPTIMA KILLED WHILE DRIVING ON THE ROAD CAUSING ME TO SCRAPE THE SIDE OF MY CAR AND IT STARTED SMOKING FINDING LEAKING OIL AS WELL OVER A YEAR AGO AND MY CAR HAS BEEN SITTING AT THE KIA DEALERSHIP STORAGE BECAUSE THEY TOLD ME THERE WASN'T A RECALL ON MY VEHICLE AND THAT I WOULD HAVE TO COME OUT OF POCKET FOR AN ENGINE . I HAVE COME OUT OF POCKET FOR TRANSPORTATION FOR MONTHS AND HAVE HAD TO PAY A STORAGE FEE NOT KNOWING THEY WERE CHARGING ME UNTIL HEARING FROM KIA CONSUMERS . NOW ALL OF A SUDDEN A RECALL IS POPPING UP WHEN I LOOK UP MY VIN AND EVEN MY INSURANCE COMPANY ALERTED ME THAT THERE ARE IN FACT 3 RECALLS ON MY CAR. I AM OUT OF A JOB BECAUSE OF NOT HAVING TRANSPORTATION AFTER COMING OUT OF POCKET OVER 3,000 FOR A RENTAL I COULDN'T SPEND ANOTHER DIME OF MY SAVINGS FOR MY FAMILY'S HOLIDAYS AND EMERGENCY STASH. I'M NEVER LOOKING FORWARD TO DOING BUSINESS WITH KIA AGAIN. I'VE BEEN SO STRESSED MENTALLY AND PHYSICALLY AND I'M STILL PAYING A CAR NOTE FOR A CAR I CAN'T DRIVE

Mileage: 140,000

RECALL ON ENGINE WAS REPLACED 2 YEARS AGO FOR HAVING METAL SHAVINGS IN THE OIL. THE SECOND MOTOR HAS 15,000 MILES ON IT AND IT'S BURNING OIL AND SMOKING TO WHERE YOU CAN'T SEE ANYTHING. I WAS GETTING ON I 65 GOING NORTH AND SMOKE CAME OUT. IT HESITATES TO GO. CAN'T DRIVE IT OVER 45-50. STEERING HAS A RECALL FOR A PLASTIC CUFFLING BEHIND STEERING WHEEL. IT WAS REPLACED LAST YEAR ACCORDING TO RIVERCHASE KIA IN PELHAM ALABAMA. IT IS NOW MAKING A POPPING NOISE AGAIN. CONDENSATION IS GETTING IN TAIL LIGHTS CAUSING THE BULBS TO BLOW. THE HEADLIGHTS WHEN ON DIM YOU CAN BARELY SEE.

Mileage: 15,000

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT SHE LOST CONSCIOUSNESS WHILE DRIVING AT 65 MPH WHICH RESULTED IN HER VEHICLE ROLLING OFF THE ROAD AND INTO AN EMBANKMENT AND LANDED INTO A TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE CONTACT HAD TO BE CUT OUT OF THE VEHICLE THROUGH THE DRIVER SIDE DOOR AND WAS IMMEDIATELY RUSHED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT SUSTAINED INJURIES TO HER BACK AND CHEST; AS WELL AS LACERATIONS TO HER RIGHT LOWER ARM AND LOWER ABDOMINAL AREA. THE CONTACT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AT THE SCENE AND WAS UNCERTAIN OF ITS CURRENT WHEREABOUTS. THE MANUFACTURER NOR THE DEALER HAD YET TO BE MADE AWARE OF THE FAILURE. PRIOR TO THE FAILURE, THE CONTACT HAD RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:17V224000(ENGINE AND ENGINE COOLING); HOWEVER, SHE HAD NOT RECEIVE A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V519000(SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Mileage: 85,000

CHECK ENGINE LIGHT CAME ON AND THEN WHEN TRYING TO EXCELLERATE ON THE GAS TO ENTER ONTO THE HIGHWAY, THE ENGINE STARTED BOGGING DOWN AND NOT PICKING UP SPEED. TOOK IT TO O'REILLY AUTOPARTS TO GET THE ENGINE CODE AND IT CAME BACK AS A FAULTY BOOST CONTROL POSITION SENSOR CIRCUIT.

Mileage: 95,000

I WAS ON THE HIGHWAY TRAVELING ROUGHLY 65 MILES , I HAD LITERALLY JUST GOTTEN ONTO THE HIGHWAY. I WENT TO ACCELERATE AND THE CAR JUST WOULDN'T , THE RPMS AND MPH JUST WENT DOWN AND ALL LIGHTS CAME ON THE DASH. I HAD TO PULL OVER. I SHUT CAR OFF, CAR HAS NOT BEEN ABLE TO START SINCE THAT DAY. THE ENGINE WILL NOT TURN OVER. IT DIDN'T MAKE ANY LOUD NOISE WHEN THIS HAPPENED , THERE WAS NO SMELLS. IT JUST STOPPED ACCELERATING & ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT ALL CAME ON. THE CAR WAS COMPLETELY FULL OF OIL AND THE FILTER WAS CLEAN. THE CAR HAD COOLANT IN IT, NO LEAKS. I USE THE SAME SHOP FOR ALL MECHANICAL WORK SO HE HAS ALL RECORDS OF MY MAINTENANCE.

Mileage: 175,000

SHAVINGS FOUND IN OIL CAUSING ENGINE SEIZURE

Mileage: 108,000

I WAS DRIVING DOWN I-4 DOWNTOWN ORLANDO WHEN MY CAR SHUT COMPLETELY OFF. I WAS TOLD MY TIMING CHAIN WAS BROKEN. ONLY HAD THIS CAR A YEAR. JUST GOT A OIL CHANGE.

Mileage: 136,000

I EXPERIENCE A BMS WARNING LIGHT ON MY HYBRID VEHICLE INDICATING TO STOP THE VEHICLE AND DO NOT DRIVE. THIS HAPPEN ON THE FAST LANE OF THE 14 FREEWAY IN ACTON CA. I TOOK THE CAR TO THE LOCAL KIA I WAS TOLD IT WAS THE HYBRID COOLANT A COMPUTER PROGRAM AND A HYBRID DRIVE BELT REPLACED THE COMPUTER PROGRAM. THE UPDATE OF THE PROGRAM I WOULD OF NOT KNOW ABOUT THE ISSUE SINCE ONLY DEALERS ARE AWARE OF IT. I PAID OVER 700.00 WHEN I PICKED UP MY CAR FOR THE REPAIRS. DROVE IT THE NEXT DAY I EXPERIENCE LOSS OF POWER AGAIN WHEN I WAS TRYING TO CROSS AN INTERSECTION IN THE CITY OF ACTON. MY CAR ALMOST STOP AND THE HEV WARNING LIGHT CAME ON. CALLED THE DEALER AGAIN AND WAS TOLD TO BRING IT RIGHT AWAY. THE SERVICE ADVISOR CALLED ME AFTER A WEEK AND HALF LATER AND TOLD ME THE PROBLEM WAS THE POWER RELAY ASSEMBLY AND THE HYBRID BATTERY THAT HAD TO BE REPLACED. PER REPAIR ADVISER, THIS ISSUE IS A COMMON BUT FOR HIM TO DO THE REPAIRS I WOULD NEED TO PAY 5800.00. HE DID ADVISE TO CALL KIA CORPORATION FOR POSSIBLE ASSISTANCE BUT THEY WERE NO HELP. SINCE I CAN NOT AFFORD THE 5800. I PICKED UP MY CAR AGAIN FROM THE DEALERSHIP AND PAID AN ADDITIONAL 318.00 FOR DIAGNOSE SERVICES. THIS IS A KNOWN ISSUE WITH KIA SINCE THE SERVICE ADVISER TOLD ME HE ONLY HAD A BULLETIN MEMO OF POSSIBLE ISSUES WITH LOSS OF POWER. I ASKED IF THIS WARRANT A RECALL BUT THE ANSWER WAS NO SINCE IT'S ONLY A MEMO AND THE BATTERIES ARE BUILT TO LAST ONLY 150,000 MILES I WAS LUCKY IT LASTED AND ADDITIONAL 18000. MILES. I JUST BOUGHT THIS VEHICLE 3 YEARS AGO AND NOW I'M SITTING ON A GIANT PAPER WEIGHT SINCE I CAN NOT DRIVE MY CAR TO AVOID FURTHER DAMAGE OR POSSIBLY CAUSE AN ACCIDENT.

STOPPED AT A GAS STATION AND WENT INSIDE TO USE BATHROOM CAME OUT TO START MY CAR ALL THE LIGHTS FLASHED BUT CAR WOULD NOT START. CAR STARTED SMOKING AND THEN WHEN HOOD WAS OPENED THERE WAS ACTUAL FLAMES COMING OUT OF HOOD OF MY CAR AND IT PROCEEDED TO BURN UNTIL FIRE DEPARTMENT CAME AND PUT IT OUT

VEHICLE WAS IN MOTION AND STALLED DURING A DRIVE AND WAS UNABLE TO START. INTERIOR LIGHTS AND DASHBOARD TURNED ON ALONG WITH RADIO AND WINDOWS BUT BATTERY WAS DAMAGED. AFTER GETTING THE VEHICLE INSPECTED FROM AN AUTO SHOP, IT WAS EVIDENT THAT THERE WAS ENGINE FAILURE. THIS OCCURRED WHILE TURNING INTO A PARKING LOT FROM A MAIN STREET.

Mileage: 119,000

CLICKING OF THE ENGINE , CAR WON'T GO FASTER THEN 35 MILES AN HOUR

Mileage: 136,000

AFTER RECEIVING AN REGULAR MAINTENANCE OIL CHANGE ON 8/25/20 @3:42PM MY VEHICLE STARTED TO TURN OFF AND ON AND LOUD KNOCKING COMING FROM THE ENGINE SO I IMMEDIATELY TURNED AROUND AND WENT BACK TO JIFFY LUBE WHERE I RECEIVED THE OIL CHANGE AND THEY PERFORMED A SECOND OIL CHANGE BAFFLED AS TO WHY MY VEHICLE WAS MAKING THE NOISE AFTER THE OIL CHANGE AFTER THE 2 CONSECUTIVE OIL CHANGE THE KNOCKING WAS WORSE AND THEY INSTRUCTED ME TO GO TO A DEALERSHIP ASAP....AS I WAS GOING TO THE CLOSEST DEALERSHIP MY VEHICLE STOPPED REPEATEDLY ON THE HIGHWAY MY 5 YEAR OLD GRAND DAUGHTER AND I WAS TERRIBLY AFRAID PEOPLE WERE HONKING THEIR HORNS SPEEDING PAST AND MY CAR STOPPED UNDER A BRIDGE TURN ABOUT STOPPING TRAFFIC AND IT WAS VERY FRIGHTENING AND FRUSTRATING WHEN I MADE IT TO THE DEALERSHIP THE MAN TOLD ME THAT I WOULD HAVE TO PAY @ $140 TO HAVE THE TECHNICIAN LOOK AT IT AND THAT THEY WERE CLOSING AT 5 SO I CALLED AAA TO TOW MY VEHICLE HOME AND I DON'T UNDERSTAND WHY THIS HAPPENED WHEN I KEEP THE MAINTENANCE ON MY CAR...PLEASE HELP, THANK YOU THAT WAS A VERY FRIGHTENING EXPERIENCE FOR ME AND MY GRAND DAUGHTER

Mileage: 10

WE WERE GETTING OFF THE HIGHWAY HEADED HOME THE CAR MADE A LOUD NOISE AS WE WERE APPROACHING THE LIGHT ONE I'VE NEVER HEARD BEFORE I DIDN'T THINK ANYTHING OF IT SO AS WE PULLED OFF FROM THE LIGHT GOT DOWN THE STREET THE CAR JUST LOCKED UP AND SHUT OFF LIKE THERE WAS A FLASH OF LIGHT OR SOMETHING COMING FROM THE HOOD AND IT DIDN'T WANT TO STOP SCARED ME AND MY KIDS SO AFTER I MADE SURE EVERYTHING WAS OKAY I WAITED TIL WE STOPPED PUT IT BACK IN PARK AND TURNED MY KEY BACK OVER TO PULL OVER OUT THE STREET FULLY SO I CAN CHECK IT THERE IT WAS MY ALTERNATOR BRACKET BROKE WITHOUT A CLUE WHY NO PHYSICAL CONTACT OR ANYTHING WHATSOEVER ALTERNATOR IS NOT DAMAGED NEITHER WAS THE BELT ON IT BAD I KNOW THAT WHEN I TOOK IT TO A MECHANIC AND THAT'S ANOTHER THING NO ONE NOWHERE COULD GIVE ME AND ANSWER FOR IT SO IT'S LIKE IT OVERHEATED IT OFF AND BROKE THE ENGINE PIECE MY ONLY THEORY NOTHING ELSE IS DAMAGED AROUND IT OR ANYTHING SO THAT'S WEIRD FOR A PIECE TO JUST BREAK SO I DID RESEARCH ON THE KIA OPTIMA AND STUMBLED ACROSS THE OVERHEATION AND THE FUELING PROBLEM.

I HAD TAKEN THE VEHICLE TO THE KIA DEALER IN ORANGE COUNTY, AND THEY CHARGED ME EXTRA TO RESOLVE THE RECALL, AND THE VEHICLE'S AIR CONDITIONING SYSTEM IS NO LONGER WORKING, THE GAS INTAKE IS RIDICULOUS, AND THE CAR DOES NOT HAVE THE SAME POWER AS IT USED TO.

Mileage: 55,000

I WAS DRIVING ON THE ROAD ON A NICE SUNNY DAY, AND WHILE MY VEHICLE WAS IN MOTION ALL OF A SUDDEN MY ENGINE SHUTS OFF AND I LOSE POWER. MY CAR WON'T START AND I HAD A MECHANIC INSPECT MY CAR AND HE SAYS EVERYTHING CHECKS EXCEPT FOR THE ENGINE. HE SAYS THE ENGINE IS SEIZED. KIA HAS TECH SERVICE BULITEN TSB FOR RECALL CAMPAIGN FOR THIS EXACT ISSUE. I'M CURIOUS AS TO WHY MY VEHICLE HASN'T BEEN RECALLED YET. THIS IS DANGEROUS.

Mileage: 144,918

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, A KNOCKING SOUND WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. SHICKER FORD LOCATED AT (3300 S. KINGSHIGHWAY, ST. LOUIS, MO 63139, (314) 664-4100) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED, HE WAS ABLE TO SHIFT TO NEUTRAL AND RESTART THE VEHICLE. THE CONTACT STATED SHORTLY AFTER THE RESTART THE VEHICLE STALLED AGAIN. HE THEN PARKED IN A PARKING LOT, OPENED THE HOOD, HEARD A SCREW FALL AND SAW FLAMES COMING FROM THE MIDDLE OF THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED AWAY TO A SALVAGE LOT. THE VEHICLE WAS NOT TOTALED DUE TO THE CONTACT SWITCHING INSURANCE COVERAGE TO ANOTHER USED VEHICLE. THE CONTACT CALLED THE MANUFACTURER TO ALERT THEM OF THE INCIDENT BUT THEY HAD NOT CALLED BACK SINCE THE ISSUE OCCURRED IN 05/31/17. THE UNKNOWN DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE CONTACT STATED THAT HE RECENTLY RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

MY ENGINE IS MAKING TICKING NOISES. I NEED A RECALL ON MY ENGINE. *TR

Mileage: 100,000

DRIVING ON CITY STREET CAR CAUGHT ON FIRE. ENGINE SEIZED. *TR

Mileage: 113,000

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, AND STOPPED AT A STOP SIGN, THE CONTACT NOTICED THICK BLACK SMOKE FROM THE TAIL PIPE. THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT'S HUSBAND TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER, LOCATED IN BATON ROUGE, LA WHERE IT WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE CONTACT NO LONGER OWNED THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

DRIVING DOWN IN MOTION ON A VILLAGE ROAD GOING 40 MPH, CAR COMPLETELY SHUT OFF, LOST POWER STEERING, I HAD TO PULL CAR OVER WITHOUT POWER STEERING TO SIDE OF BUSY ROAD, CAR WOULD NOT STOP RIGHT AWAY AND PARK WOULD NOT ENGAGED RIGHT AWAY INTO PARK, CAR THEN ROLLED FORWARD ABOUT 10 FEET AND SLAMMED INTO PARK. CAR WOULD NOT TURN OVER HOWEVER ALL POWER LIGHTS, AND BATTERY WERE WORKING WITHOUT ISSUE. CALLED A TOW TRUCK, COULD NOT GET AHOLD OF KIA FOR KIA 24 HOUR EMERGENCY ROADSIDE ASSISTANCE, DUE TO COVID-19, I HAD TO CALL A LOCAL BODY SHOP/USED CAR DEALER FOR A TOW.

Mileage: 102,367

AS I WAS DRIVING OUT OF NOWHERE MY ENGINE LIGHT CAME ON THIS NEVER HAPPENED BEFORE OUT OF THE FEW YEARS I HAD THIS CAR BUT NOW IT JUST CAME ON I'M UPDATED WITH OIL CHANGES AND ALL I'M NOT UNDERSTANDING WHY THIS IS HAPPENING I WAS DRIVING ON THE HIGHWAY AND THE ENGINE LIGHT CAME ON. *TR

Mileage: 17,000

MY CHECK ENGINE LIGHT WILL COME ON AND OFF AND WHEN I WENT TO GO GET IT CHECKED, IT CAME UP AND TRANSMISSION RANGE SENSOR CIRCUIT (PNRDL) INPUT. WHEN I PUT MY CAR IN PARK, I CAN'T TAKE IT OUT UNTIL I TURN MY CAR OFF AND TURN IT BACK ON. MY CAR HAS A LITTLE OVER 87,000 MILES AND SHOULD NOT HAVE TRANSMISSION/ENGINE ISSUES.

Mileage: 85,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BILLION AUTO - KIA OF IOWA CITY (2845 MORMON TREK BLVD, IOWA CITY, IA 52246) TO BE REPAIRED UNDER AN UNKNOWN RECALL. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT NOTICED BY THE SERVICE STICKER PLACED ON THE WINDOW THAT THE WRONG TYPE OF OIL WAS PLACED IN THE VEHICLE. AFTER CONTACTING THE SAME DEALER, THE CONTACT WAS INFORMED THAT THEY USED THAT TYPE OF OIL DUE TO THE RECALL UPDATE. AS THE CONTACT STARTED TO DRIVE THE VEHICLE, THE ENGINE STALLED WHILE THE CHECK ENGINE LIGHT STARTING TO FLASH. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY INITIALLY INFORMED HIM THAT THERE WERE NO PROBLEMS. AS THE PROBLEM PERSISTED, THE CONTACT TOOK THE VEHICLE BACK FOR A SECOND TIME AND THE VEHICLE WAS DIAGNOSED WITH AN ENGINE MISFIRE. THE CONTACT HAD THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN STATED THAT WHILE DRIVING AT 25 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER AND HIT AN UNKNOWN OBJECT ON THE ROAD WHICH CAUSED A BLOWOUT OF THE PASSENGER'S SIDE FRONT TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE NEXT DAY WHILE DRIVING AT A LOW SPEED, THE CONTACT BECAME AWARE THAT THE ACCELERATOR PEDAL WAS LOOSE AND ADDITIONALLY, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE ENGINE OIL LEVEL WAS VERY LOW DESPITE HAVING A RECENT OIL CHANGE. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THEY WOULD INVESTIGATE THE MATTER. AFTER NOT HEARING FROM THE MANUFACTURER, THE CONTACT CALLED BACK AND WAS INFORMED THAT THE MANUFACTURER WAS UNSUCCESSFUL IN REACHING THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 158,000. THE VIN WAS INVALID.

Mileage: 158,000

I WAS DRIVING HOME WITH MY CHILD IN THE CAR APPROXIMATELY AT 67 MPH ON FREEWAY 99 NORTH FROM LA TO BAKERSFIELD CA AND ALL OF A SUDDEN CAR STALLED. I WAS ON THE FAST LANE AND REACTED IMMEDIATELY TURNED MY EMERGENCY LIGHTS ON BUT CARS BEHIND ME WERE SO SHORT INTO REAR ENDING ME I CRIED BECAUSE I WAS JUST SHOCKED AND SCARED FOR MY SON. LUCKILY MY AUNT WAS TWO CARS BEHIND ME SINCE WE HAD TOOK A SHORT FAMILY TRIP AND THEY HELPED ME OUT. I HAD JUST TOOK MY CAR FOR AN OIL CHANGE TO KIA HADDAD OF BAKERSFIELD WHERE THEY ALSO FIXED A RECALL ON MY VEHICLE. THIS IS THE THIRD TIME ENGINE FAILURE HAPPENS TO THIS CAR. THE FIRST TIME WAS IN JUNE OF 2017 THAT'S WHAT KIA TOLD ME THAT'S WHY THEY COULDN'T REPLACE THE BECAUSE THEY HAD ALREADY REPLACED IT AND WAS OUT OF WARRANTY THE SECOND WHEN IT HAPPENED TO ME IN 2018. SAME THING HAPPENED CAR STALLED WITH MY SON WITH ME. MECHANIC SAID I NEEDED A ENGINE WHICH HE ENDED UP REPLACING I PAYED FOR THAT. NOW THIS HAPPENS AGAIN FOR THE THIRD TIME ? I'M JUST SO OVERWHELMED I'VE BEEN SO LUCKY I HAVEN'T CAUSED NO ACCIDENT. NOW I'M SCARED TO EVEN FIX THIS CAR AGAIN AND DRIVE IT.

Mileage: 171,000

I WAS DRIVING MY VEHICLE FROM LAS VEGAS TO CALIFORNIA ON THE I15 SOUTH, WHEN OUT OF NOWHERE IT FELT LIKE THE VEHICLE STAULED OUT AND STARTED HICCUPING AND STARTED LOOSING POWER VERY QUICKLY SO I PULLED OVER TO THE SIDE OF ROAD AND THE CAR DIED. I SAT THERE IN DISBELIEF, LIKE WHAT JUST HAPPENED...THEN I STARTED IT BACK UP AND IT STARTED NO PROBLEM BUT WHEN I PUT IT IN DRIVE IT STARTED HICCUPING AGAIN AND WHAT FELT LIKE MY ENGINE WAS BEING CHOKED OUT AND IT WASNT ACCELERATING AND THERE WASN'T ANY POWER. IM JUST GLAD THAT I DIDNT LOOSE CONTROL OR HAVE AN ACCIDENT FROM THIS MYSTERIOUS INCIDENT. ALTHOUGH THIS INCIDENT HAS ALREADY LOST ME A GREAT DEAL OF MONEY BECAUSE OF THE LACK OF MY WORK. THE 2 JOBS I WORK ARE BOTH TRANSPORTATION ORIENTATED.

Mileage: 40

MY VEHICLE JUST CUT OFF IN DRIVE ON THE HIGHWAY ALL DASH LIGHTS CAME ON AND VEHICLE WILL NOT START THIS IS THE SECOND ENGINE I HAVE PURCHASED FROM KIA BEING THAT THEY INSISTED ON MY ENGINE WASN'T FALLING UNDER RECALL UNDER MY VIN NUMBER SO I HAD TO COME OUT OF POCKET FOR THE ENGINE AND LABOR . I'VE CONTACTED 1-800 KIA BUT THEY INSIST THAT I HAVE HAD A LIFE TIME WARRANTY ON MY ENGINE THAT I SHOULDN'T HAVE COME OUT OF POCKET FOR A NEW ONE THE FIRST TIME DUE TO DEFECTS I STILL HAVE YET HEARD BACK FROM KIA CONSULTANTS I AM COMING OUT OF POCKET FOR A RENTAL CAR AND AS WELL AS TOWING AND THIS WILL BE THE SECOND TIME MY ENGINE HAS FAILED WITH LESS THAN 70,000 MILES ON IT. I AM A SINGLE MOTHER AND I CAN NOT AFFORD TO PAY FOR ANOTHER ENGINE WHEN THE CAR HAS A DEFECT I'M JUST SO READY TO BE DONE WITH KIA I'M ALMOST DONE PAYING ON MY VEHICLE AND THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME AND EVE TONE IS PRACTICALLY PLAYING HOT POTATO WITH ME

TOOK MY VEHICLE TO A MECHANIC BECAUSE ENGINE WAS SMOKING AND SPUTTERING. HE SAID THERES A RECALL AND THE MANUFACTURER SHOULD REPLACE ENGINE. THE DEALERSHIP IS SAYJNG THE ENGINE ISSUES ARE FROM SLUDGE AND CHANGED MY OIL. I BELIEVE THEY DIDNT DO THIS RECALL CORRECTLY SC147

Mileage: 5

WHILE DRIVING ON THE INTERSTATE, MY KIA OPTIMA STOPPED ACCELERATING, WE WERE LUCKILY NEAR AN EXIT AND WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE LIGHTS AND MUSIC STAYED ON BUT THE CAR WOULD NOT START AGAIN. THERE WAS NOTHING HAPPENING UP TO THE POINT THAT WOULD HAVE WARNED US THIS WAS GOING TO HAPPEN, THE CHECK ENGINE LIGHT NEVER CAME ON. I HAD TO GET THE VEHICLE TOWED HOME.

Mileage: 92,000

CAR WAS WORKING FINE AND WE GOT TO A LIGHT AND IT JUST STOPPED.

Mileage: 110,000

I HAVE A 2014 KIA OPTIMA THAT I PURCHASED 3 YEARS AGO. MY CAR LOST ALL POWER ON THE HIGHWAY AND THE MOTOR IS MAKING A KNOCKING NOISE I'VE TAKEN IT TO MY KIA DEALER WHO ALWAYS DOES MY OIL CHANGES AND THEY ARE SAYING THAT I NEED A NEW MOTOR BUT NO RECALLS ARE FALLING U SEE MY VIN IN THEIR PAPERWORK. EVERYTHING IS ALWAYS UP TO DATE ON MY VEHICLE OIL CHANGES TO DETAILING ONCE A WEEK AND THIS HAPPENS OUT OF NO WHERE BUT MY INSURANCE STATES THAT UNDER MY VIN I HAVE 2 RECALLS ONE FOR THE MOTOR AND MY KIA DEALER IS REFUSING TO CHECK OR REPLACE IT AFTER MY COMPLAINT I HAVE CONTACTED KIA 1-800 NUMBER AND THEY HAVE ALSO STATED THAT I HAVE A LIFETIME WARRANTY ON MY MOTOR AND THAT I HAVE IN FACT 2 RECALLS ON MY VEHICLE THAT I SHOULD TAKE IT INTO THE NEAREST KIA DEALER BUT I HAVE DONE THAT AND THEY DENIED ME

Mileage: 80,000

80,000 MILES ON VEHICLE AND ENGINE FAILED. VEHICLE WAS IN MOTION AND BEGAN TO SLOW DOWN ON THE HIGHWAY. LIGHTS IN THE DASHBOARD APPEARED. VEHICLE WAS TOWED BY AAA AND DETERMINED ENGINE FAILED.

Mileage: 80,000

I HAVE A KIA OPTIMA 2014 KIA OPTIMA LOVE MY CAR. THERE'S ONLY ONE BAD THING I GO DO MY RECALL ON MARCH 28 2019 IT SAYS EVERYTHING HAD PASSED BUT IN REALITY. THE SERVICE THAT THEY DID WAS CARELESS 9 MONTHS LATER MY CAR IS BAD MOTOR. HAS 130,000 THAT'S WHAT 20,000 DOLLAR IS WORTH WOW. THEY DID MY OIL KIA CHANGE THEY PUT THE WRONG OIL 5-30 REALLY THAT FOR KIA TURBO AND KIA OPTIMA 5-20 NOW MY CAR IS IN A MECHANIC. I NEED MY CAR FIX , I DID MY RECALL THOUGHT IT WAS FOR A CAUSE BUT I GUES IT WASN'T . I NEED MY CAR FIX ! MY CAR STOP IN THE MIDDLE IFF THE 57 SOUTH FREEWAY .. KIA OPTIMA IN POMONA CA

Mileage: 130,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE IGNITION FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (LOCATED AT 5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,871.

Mileage: 50,871

SINCE PURCHASE THIS CAR HAS CONTINUED TO HAVE ENGINE ISSUES , OIL ISSUES AND CHECK ENGINE LIGHT ON AND OFF. IT'S A REAL CONCERN TO ME AND SINCE THIS CONTINUES THE AIR BAG SENSORS KEEP COMING ON. THIS CAR WAS PURCHASED IN 2017 FROM DEALERSHIP. THIS STARTED OCCURRING MID JANUARY 2018 AND HAD GOTTEN PROGRESSING. THIS CANNOT BE NORMAL. I RECEIVED A RED RECALL NOTICE AND HAVE SINCE BEEN INFORMED THAT THERE ARE NO RECALLS ON THIS 2014 KIA OPTIMA. THIS IS VERY CONCERNING TO ME ! THIS CAR OBVIOUSLY HAS SERIOUS ISSUES. THE VEHICLE IS READING THIS AS THERE ARE MESSAGES ALERTING ME ON THE DISPLAY AND THROUGH THE DIGITAL SYSTEM.

I HAVE A 2014 KIA OPTIMA AND I KEEP UP WITH THE MAINTENANCE AND ALSO THE RECALLS ON MY CAR THE ONLY THING I HAVEVREALL HAD TO REPLACE THAT WAS QUITE EXPENSIVE TO ME WAS THE BATTERY SO FAR BUT I TOOK MY CAR IN TO THE DEALERSHIP FOR THE RECALL FOR THE BEARING AND WAS TOLD IT WAS FINE AND EVERYTHING CHECKED OUT AND THEY CHANGED MY OIL FOR FREE LESS THAN 5 MONTHS LATER I AM BACK AT THE KIA DEALERSHIP BECAUSE I WAS DRIVING DOWN THE HIGHWAY AT 6 AM COLD RAINING AND SLEETING AND MY CAR LOSES POWER ENGINE LIGHT COMES ON FLASHING SO I PULL OVER TURN OFF THE ENGINE THEN WAIT A MINUTE TURN IT BACK ON SAME THI G SO I GO TO THE DEALERSHIP AND WAS TOLD THEY WILL CHECK OUT MY CAR AND WITHIN 20 MINUTES TOLD I NEED A NEW ENGINE SO NOW THAT THE ENGINE HAS BEEN REPLACED LESS THAN A MONTH AGO MY DAYTIME RUNNING LIGHTS DOES NOT TURN ON AND OFF LIKE THEY ARE SUPPOSED TO AUTOMATICALLY IF I DONT TURN THEM OFF OR ON THEN THEY WON'T BE OFF OR ON I HAVE HAD TO REPLACE MY DRIVERSIDE HEADLIGHT BULB FOR THE SECOND TIME NOW AND WHEN I'M DRIVING IT LOOKS SO DIM SO NOW I HAVE TO KEEP SPENDING MONEY EVERY MONTH ON A BULB THAT ISN'T CHEAP MY BACK PASSENGER BRAKE LIGHT KEEPS GOING OUT LIKE EVERY 3 WEEKS THE KIA OPTIMA HAS SOME ELECTRICAL ISSUES AND KIA NEEDS TO ISSUE A RECALL AND GET THEM ALL FIXED BEFORE SOMEONE ENCOUNTER A SERIOUS PROBLEM AND KIA HAVE A MUCH SERIOUS ISSUE ON THEIR HANDS.

Mileage: 79,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE COASTED TO THE SIDE OF THE ROAD. ON ONE OCCASION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND THEN TOWED TO KIA ATLANTA SOUTH (7310 JONESBORO RD, MORROW, GA 30260, (770) 968-3400); HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR FLASHED AND THE VEHICLE LOST POWER. THE CONTACT ALSO HEARD A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

AS I WAS DRIVING TO WORK GOING UP THE HILL ON A HIGHWAY MY 2014 KIA OPTIMA COMPLETELY SHUT OFF, I WAS GOING 70 MPH. CAR WOULDN'T START I HAD TO GET A TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY SAID IT MIGHT NEED A NEW ENGINE

Mileage: 146,000

THE CAR STARTED TO OVERHEAT, AS I WAS PULLING TO THE SIDE THE WARNING SIGN TO CHECK HYBRID SYSTEM CAME OB. SHORTLY AFTER THE CAR SHUT DOWN WHILE I WAS GOING UP A HILL. I HAD TO TOW TO THE REPAIR SHOP AND THAT'S WHERE THEY TOLD ME THAT THE ENGINE NEEDED TO BE REPLACED.

Mileage: 139,400

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 40 MPH UP A HILL, THE VEHICLE SEIZED AND THE IGNITION TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

DRIVING TO FROM AUSTIN TO HOUSTON ON 290 EAST ON 9/15/2019 AT AROUND 12:00 NOON. I WAS GOING AROUND 70 MILES PER HOUR AND I HEARD A LOUD POP FROM THE ENGINE AND I SAW WHITE SMOKING COMING FROM THE HOOD AND UNDERNEATH THE CAR. I IMMEDIATELY PULLED OVER AND OPEN THE FRONT HOOD. THE ENGINE WAS ON FIRE AT THE BOTTOM, I ACTUALLY SAW FLAMES. THE ENGINE WAS TURN OFF AND I GOT AWAY FROM THE CARE AND IT DID STOP SMOKING. HAD CAR TOWED BACK TO AUSTIN AND IT WAS TOWED TO DEALER WERE CARE WAS PURCHASED.

Mileage: 186,000

I WAS DRIVING TO WORK, SAME ROUTE SAME TIME, WHEN MY ENGINE STALLED WHILE ON THE HIGHWAY GOING AROUND A CURVE. "HYBRID SYSTEM FAILURE, PULL OVER AND TURN OFF ENGINE" WAS THE ERROR. I WAS ABLE TO COAST AROUND THE CURVE AND TO THE SIDE OF THE HIGHWAY. HAD TO TOW IT OFF THE HIGHWAY AT FIRST, AND TRIED TO JUMP IT. (I HAD A PROBLEM IN 2017 WITH THE NEUTRAL SAFETY SWITCH ON MY BATTERY, REPLACED SAFETY SWITCH/BATTERY AT THE COST OF 1K AND A MONTH DUE TO THE SAFETY SWITCH BEING AN ASPECT OF THE RECALL FOR THE NON-HYBRID OPTIMAS). BATTERY WAS PERFECT, CAR WAS ABLE TO TURN ON, RADIO, AC, EVERYTHING BUT THE ENGINE. TOWED IT TO FREDY KIA (GREAT SHOP BY THE WAY!), BY THE TIME IT GOT THERE, THEY STATED THE BATTERY WAS COMPLETELY DEAD. THEY REPLACED, THEN TRIED TO TURN THE ENGINE BOTH MECHANICALLY AND BY HAND. ENGINE SEIZED PER DEALERSHIP. (I KNOW IM AN IDIOT FOR SAYING THIS BUT..) THIS IS NOT THE FIRST KIA THAT THIS HAS HAPPENED TO WITH THE SAME RECALL. I HAD A 2014 KIA SPORTAGE IN JANUARY HAVE THE EXACT SAME PROBLEM. ALL MAINTENANCE RECORDS (OIL CHANGES EVERY 3500 MILES, ANY BELTS/CHANGES,ETC.) WERE PRESENTED TO KIA OF WHICH THEY RECALLED THE 2014 SPORTAGE ENGINE. WITH MY OPTIMA HYBRID (SAME THETA II ENGINE AS THE RECALL FOR THE NON-HYBRID OPTIMAS PER KIAS OWN "INVESTIGATIONS" SINCE 2017) AFTER CONTACTING KIA HEADQUARTERS, THEY ARE STATING THAT THIS IS NOT THE SAME ISSUE BUT ARE WILLING TO "WORK WITH ME". SINCE THEN KIA HEADQUARTERS HAS TALKED TO THE DEALERSHIP, AND MY CAR HAS BEEN SITTING THERE FOR ALMOST 3 WEEKS WITH 0 RESPONSE, OR UPDATE ON WHATS NEXT. I CURRENTLY BOTH HAVE AND DONT HAVE A CAR. MORAL OF THE STORY, PLEASE BE CAREFUL WITH THESE CARS! OBVIOUSLY THEY ARE FLAWED (MY "SEIZED" ENGINE IS NO LONGER MANUFACTURED AT ALL DUE TO PROBLEMS WITH THE BARRINGS, ONLY FIX IS A SHORT BLOCK ENGINE REPLACEMENT FOR MY LONG BLOCK ENGINE THEN FABRICATE THE HEADERS, ETC.)

Mileage: 128,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE RAN OUT OF OIL. THE VEHICLE WAS TOWED TO BREWBAKER KIA (334-319-8343, LOCATED AT 222 EASTERN BLVD, MONTGOMERY, AL 36117) WHERE IT WAS CONFIRMED THAT THERE WAS NO OIL IN THE VEHICLE. IT WAS ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS SIMPLY OUT OF OIL; HOWEVER, THE CONTACT STATED THAT THERE WAS NO OIL LEAK. THE CONTACT ALSO STATED THAT HE RECEIVED AN UNKNOWN ALERT IN 2016 REGARDING ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,300.

Mileage: 94,300

ENCLOSED IS A LETTER WITH A DETAILED COMPLAINT.

WHILE DRIVING 75 MPH ON INTERSTATE I REALIZED MY CAR (IT HAD BEEN SET ON CRUISE CONTROL) WHEN I TRIED TO ACCELERATE NOTHING HAPPENED REALIZED IT HAD COMPLETELY SHUT DOWN. PULLED TO SHOULDER. FIRST TIME RESTARTING FAILED SECOND TIME I STARTED AND HIT THE GAS IT STARTED UP BUT HAD A TERRIBLE KNOCKING SOUND AND CAN BARELY ACCELERATE. DROPPED OFF AT KIA DEALERSHIP. IT'S SUNDAY SO WAITING TO HERE BACK TOMORROW.

Mileage: 127,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 10 MPH, THE ENGINE COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND COOLING). THE CONTACT WAS UNAWARE OF THE RECALL PRIOR TO FILING A COMPLAINT WITH NHTSA. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE CONTACT'S HOME. THE FAILURE MILEAGE WAS UNKNOWN.

THERE WAS A RECALL ON THE KIA OPTIMAS FOR THE TOD BEARINGS IN THE ENGINE. I HAD THE RECALL DONE ON APRIL 8 2019. AS OF 7/22/19 THE SAME CODE P1326 AND SYMPTOMS ARW ARE HAPPENING AGAIN WHICH ARE CHECK ENGINE LIGHT BLINKING THE CAR IS IN LIMP MODE THE CAR WAS SMOKING AND IT CAN'T GO OVER A CERTAIN SPEED

Mileage: 128,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO STALL AND WOULD NOT ACCELERATE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED. THE CONTACT ATTEMPTED TO SPEAK WITH THE DEALER, BUT HAD COMMUNICATION ISSUES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

DRIVING TODAY ON INTERSTATE 20 IN SOUTH CAROLINA AT 70 MPH AND CAR JUST SUDDENLY CUT OFF. HAD TO WAIT 31/2 HOURS FOR TOW THROUGH KIA ROADSIDE ASSISTANCE IN 95 DEGREE WEATHER. CAR WILL NOT START, HAD BATTERY CHECKED BUT CAR WON'T DO ANYTHING, ALL DASH LIGHTS, HEADLIGHTS, RADIO ALL WILL COME ON BUT THE ENGINE WON'T TURN OVER TO CRANK.

I PURCHASED MY KIA OPTIMA 2014 BRAND NEW OFF OF A DEALERSHIP LOT. A FEW YEARS LATER I WAS DRIVING TO CALIFORNIA AND MY ENGINE COMPLETELY WENT OUT, I CALLED THE 800 NUMBER FOR KIA THEY TOWED MY CAR BACK TO THE DEALERSHIP. KIA HAD FAILED TO INFORM ME THAT THERE WAS A CAMPAIGN FOR A RECALL FOR MY ENGINE HOWEVER THEY DID REPLACE THE ENGINE AT THE EXACT SAME DEALERSHIP I PURCHASED IT FROM. AS SOON AS THE ENGINE WAS REPLACED OUR STARTED TO SMELLING GASOLINE AROMA ALONG WITH LEAKING FROM UNDERNEATH MY CAR. I CALLED THE DEALERSHIP THEY TOLD ME THAT THAT WAS NORMAL AND THOSE THINGS WOULD SOON SUBSIDE. A FEW MONTHS LATER AS I WAS BACKING INTO MY GARAGE MY NEIGHBOR FRANTICALLY WAVE ME DOWN STATING THAT THERE WAS SMOKE AND FLAMES COMING FROM THE CAR I LOOKED OVER TO THE PASSENGER SIDE AND I DID SEE SMOKE AND I LOOKED OVER TO THE DRIVER SIDE AND I SAW A RED FIRE AND SMOKE I JUMPED OUT OF THE CAR. THE FIRE DEPARTMENT SOON CAME WITHIN 6 MINUTES MY CAR WAS HALFWAY IGNITED INTO FLAMES. HE HAS STATED THEY WOULD SEND OUT A FORENSIC FIRE INVESTIGATOR AND I SHOULD HIRE MY OWN FIRE INVESTIGATOR. I DID SO HE HAS YET TO DISCLOSE THEIR FINDING ON CAUSE OF FIRE. HOWEVER SHORTLY THEREAFTER MY FORENSIC FIRE INVESTIGATORS HIT ME OVER INFORMATION STATING THAT KIA FAILED TO REPLACE THE CLIP THAT WAS ABSOLUTELY MANDATORY FROM THE GAS TANK TO THE ENGINE. THIS POSES A BIG ISSUE FOR CONSUMERS CAN POTENTIALLY PUT THEIR LIVES IN DANGER. UNFORTUNATELY I'M A VICTIM OF THIS AND I FEEL KIA SHOULD BE OBLIGATED TO WRITE THEY'RE WRONG.

Mileage: 90,000

OUR CAR COMPLETELY SHUT DOWN WHILE DRIVING ON A BUSY HIGHWAY AT 55 MPH. IT RESTARTED BUT NOW FAST FORWARD TO A FEW DAYS AND IT HAS COMPLETELY SHUT DOWN AGAIN AND REQUIRES A TOW TO A DEALER. WE TRIED TO EXPLAIN LAST YEAR THAT THIS CAR WAS HAVING ENGINE TROUBLE THAT INCLUDED REVVING WITHOUT BEING ON GAS AND BOGGING DOWN. DEALER KEPT TELLING US THERE IS N O RELATION TO THE RECALL THAT WAS ISSUED. STRANGELY ENOUGH THE CAR JUST PASSED OUT OF WARRANTY BY 6000 MILES AND HERE WE ARE WITH NO CAR. KIA SHOULD BE FORCED TO RECALL EVERY 2014 OPTIMA. WE VERY NEARLY COULD HAVE BEEN KILLED AND THE DEALER IS NOT HELPFUL AT ALL. COLLUSION?

Mileage: 66,000

I WAS DRIVING ON THE ROAD AND NOTICED MY CAR HESITATING TO GO OVER 20. LIKE IT WAS ABOUT TO CUT OFF MY CHECK ENGINE LIGHT KEPT BLINKING ON AND OFF. I TOOK IT UP TO AUTO ZONE NEAR ME AND A CODE READ MY ROD BEARING IS DEFECTIVE. I HEARD A LOUD KNOCKING NOISE, IT GOT LOUDER AS I DROVE THE CAR ON THE ROAD.

Mileage: 5

I TOOK MY VEHICLE TO HAVE THE 1803 SOFTWARE UPDATE DONE LESS THAN 2 WEEKS AGO. I WAS DRIVING BACK FROM VACATION GOING APPROX. 80 MPH THE CAR CUT OFF AND SEVERAL DASHBOARD LIGHTS CAME ON. I WAS IN THE FAR LEFT LANE, MY CAR WAS DECELERATING, I NEEDED TO MOVE ACROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD! IT IS AN ABSOLUTE MIRACLE I WAS NOT HIT OR SOMETHING CATASTROPHIC HAPPENED. I HAVE CALLED THE DEALERSHIP WHERE I HAD THE SOFTWARE UPDATE DONE. HE WAS VERY TRANSPARENT AND EXPLAINED THE 1803 SOFTWARE UPDATE TO ME. IDEALLY THE CONCEPT IS TO SET THE COMPUTER SO THE ENGINE WILL SHUT DOWN TO AVOID PISTON OR OTHER PARTS TO GO THROUGH THE ENGINE. THE SOFTWARE UPDATE RAISES THE SENSITIVITY LEVEL TO DETECT AN ISSUE WITH THE ENGINE, NOT NECESSARILY TO CORRECT OR STOP IT FROM HAPPENING BUT WAS TOLD THE UPDATE IS DONE SO IT WILL NOT CAUSE A CATASTROPHIC SITUATION TO THE ENGINE! SERIOUSLY?!! IT DID CAUSE A CATASTROPHIC SITUATION, I WAS LUCKY TO NOT HAVE BEEN KILLED! MY CAR SITS 2 HOURS AWAY, 2 1/2 DAYS LATER AND NO ANSWERS. I CALLED TWICE, I HAVE BEEN TOLD I SHOULD HAVE SOME ANSWERS TODAY AROUND 2 PM. I ASKED HOW I WILL GET MY CAR, I WAS TOLD KIA DOES HAVE A "REUNITE" PROGRAM BUT SEEING AS IT IS W/IN THE SAME STATE IT MAY NOT BE APPROVED TO GET MY CAR DELIVERED! KIA IS JOKING, RIGHT? MY CAR (OBVIOUSLY) IS HAVING MAJOR ISSUES AND RESEARCHING ISSUES AND REPORTS ONLINE APPEAR TO POINT TO THE ENGINE. IS THERE A CLASS ACTION LAW SUIT GOING ON RIGHT NOW? I AM GOING TO LOOK INTO THIS AND PRETTY SURE I WON'T BE PURCHASING ANOTHER KIA EVER AND WILL BE TELLING NUMEROUS PEOPLE AND SOCIAL MEDIA OUTLETS ABOUT THIS HORRIFIC STORY THAT COULD HAVE ENDED TRAGICALLY FOR ME. P.S. WHEN I CONTACTED KIA FOR A TOW I WAS TOLD IT WOULD BE 90 MINUTES, I SAT IN 98 DEGREE HEAT ON SIDE OF ROAD FOR AN HOUR AND A HALF! THANKS KIA! IMPROVE YOUR CARS AND ALL FACETS OF CUSTOMER SERVICE.

Mileage: 50,000

AS I WAS DRIVING ON THE FREEWAY MY STARTED TO MAKE A WEIRD NOISE. AS I ACCELERATED TO GET OVER TO EVENTUALLY PULL OVER MY CAR STARTED MAKING A LOUD KNOCKING SOUND. AS I OPENED THE HOOD YOU COULD DEFINITELY TELL THE NOISE WAS COMING FROM THE ENGINE I LOOKED ONLINE AND THEIR WAS A RECALL FOR THE SAME EXACT ISSUE.

Mileage: 49,000

I WAS ON INTERSTATE 95 WHEN MY CAR WOULD NOT ACCELERATE. I HAD TO GO ALL THE WAY OVER TO THE RIGHT LANE AS I WAS SLOWING DOWN TO GET OFF A EXIT TO SEE WHAT WAS WRONG WITH MY CAR. I TURNED IT OFF AND IT WOULD NOT TURN BACK ON. A WRECKER TOOK IT TO A BODY SHOP AND MY MOTOR SEIZED UP DUE TO BEARING WEAR. I WAS SO TERRIFIED AND HOPING I COULD GET OVER AND OFF THE EXIT SAFELY. I AM JUST SHY OF 90,000 MILES, BUT HAVE ONLY HAD IT SINCE AUGUST. I HAVE READ MANY REVIEWS AND POST ABOUT THE RECALL IN THE 2014 KIA OPTIMA MOTORS AND I HAD THE SAME ISSUES.

Mileage: 88,000

I HAVE BEEN HAVING PROBLEMS WITH MY CADILLAC CONVERTIBLE ON MY CAR I HAVE GOTTEN IT REPLACED IN YEAR 8/2018 IT HAD BROKEN DOWN IN THE INSIDE OF MY MOTOR NOW IT'S 2/2019 AND IT HAS LOST POWER AGAIN AND MAKING THE SAME NOISE AS IF PINS ARE BEING THROWN AROUND IN MY MORTOR.I HAVE TOOK MY CAR BACK TO KIA TO TRY AND SOLVE THIS PROBLEM BUT THEY ARE TELLING ME I HAVE TO PAY 3000 DOLLARS BECAUSE AFTER THEY FIXED THE PART IT CAME OFF WARRANTY. I TOLD THE MAN IN THE SERVICE DEPARTMENT THAT THEY HAD DODGE TO FIX MY CAR AND NOW A COUPLE MONTHS LATER THE PROBLEM ACCRUE AGAIN AND KIA WELL NOT FIX IT BUT TELLING ME NOT TO DRIVE MY CAR THAT IM STILL PAYING A CAR NOTE FOR HMMMM. WHEN THIS PROBLEM HAPPENED I WAS TRAVEL NURSE DRIVING ON THE HIGHWAY WHICH I HAD TO COME OFF MY TRAVEL JOB BECAUSE I WAS SCARED MY CAR WAS GOING TO AHUT DOWN ON ME BECAUSE WILL ACT AS IF ITS GOING TO SHUT OFF ALL THE TIME.

Mileage: 54

AFTER BEGINNING TO ACCELERATE TO MAKE A LEFT TURN THROUGH AN INTERSECTION, THE ACCELERATION CUT OUT AND THE ENGINE BEGAN MAKING A GRINDING/ CRANKING NOISE. I ROLLED TO A STOP JUST PAST THE INTERSECTION (LUCKILY NO ONE HIT ME) AND HAD TO TURN THE CAR COMPLETELY OFF. IT RESET AND EVERYTHING BEGAN WORKING AGAIN AFTER RESTARTING IT.

Mileage: 55,562

TAKATA RECALL. I HAVE 2014 KIA OPTIMA EX. THE VEHICLES ENGINE SHUTOFF WHILE I WAS DRIVING WITH MY 4 YEAR OLD SON IN THE CAR, THANKFULLY AT A SLOW SPEED IN A SHOPPING PLAZA PARKING LOT. THE DASH LIGHTS WORK, BUT THE ENGINE WILL NOT START. I HAD THE VEHICLE TOWED TO A SHOP WHO FOUND THE STARTER HAD BEEN FRIED AND REPLACED IT THINKING IT WOULD SOLVE THE PROBLEM, BUT THE NEW STARTER WAS FRIED AS WELL AND UPON FURTHER INVESTIGATION THEY REALIZED THE ENGINE HAS COMPLETELY SEIZED. KIA WHILE HAVING RECALLS FOR THE SAME ISSUE ON OTHER KIA OPTIMA VEHICLES WILL NOT REPLACE MY ENGINE, LEAVING ME WITH A FINANCIAL MESS. I HAVE NOT RECEIVED AN INVOICE FROM THE SHOP AS OF YET DUE TO THE VEHICLE NOT BEING DRIVABLE AND MY ATTEMPTS TO FIND A WAY TO FUND THE REPAIRS, BUT WILL RETAIN THE INVOICE ONCE RECEIVED.

Mileage: 110,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT HEARD AN EXTREMELY LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE MANUFACTURER'S REMEDY FOR THE KNOCK SENSOR DETECTION TEST (CAMPAIGN NUMBER PI1803 - (KSDS)) FOR A SOFTWARE UPDATE FAILED TO PROVIDE A PERMANENT REPAIR. SHORTLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) BY CAR PROS KIA GLENDALE (400 S BRAND BLVD, GLENDALE, CA 91204, (818) 745-1400), THE NOISE CONTINUED. THE ENGINE ASSEMBLY WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO TWO OTHER DEALERS: KIA OF ALHAMBRA (1247 W MAIN ST, ALHAMBRA, CA 91801, (626) 478-1012) AND COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, (626) 736-4275) FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

MY CAR SHUT OFF COMING OFF OF THE HIGHWAY, I DON'T KNOW WHAT'S GOING ON THEY'RE SAYING MY CAR ISN'T UNDER RECALL THIS I'VE HAD MY CAR FOR ABOUT 2.5 YEARS AND MAINTENANCE HAS BEEN KEPT UP ALWAYS THIS IS COSTING ME MORE THAN MY CAR IS WORTH

Mileage: 115,200

TL* THE CONTACT LEASED A 2014 KIA OPTIMA. WHILE DRIVING, THE VEHICLE HESITATED AS IF IT WOULD STALL. THE CONTACT WOULD HAVE TO APPLY PRESSURE TO THE ACCELERATOR PEDAL TO PICK UP SPEED. IN ADDITION, THE OIL AND CHECK ENGINE INDICATORS FLASHED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY CAR HAS BEEN PERFECTLY FINE FOR THE PAST TWO YEARS I HAVE HAD IT. UP UNTIL YESTERDAY MORNING ON MY WAY HOME FROM WORK I NOTICED MY CAR WAS STARTING TO RUN HOT ON MY WAY HOME.I BROUGHT IT TO THE NEAREST SHOP AND THEY CLEARED THAT IT WAS IN FACT MY MOTOR AFTER THEY CHECKED EVERYTHING AND NOW MY VEHICLE IS NOT DRIVABLE ... I ALWAYS KEEP UP WITH OIL CHANGES AND CONTINUOUS MAINTENANCE ON MY VEHICLE EVER SINCE I PURCHASED IT . THE MECHANIC ISN'T UNDERSTANDING WHAT HAPPEND AND IS ASSURING ME THAT THEY MAY BE A RECALL ON MY VEHICLE . SO NOW I AM HERE ..

Mileage: 115,000

I NOTICED MY 2014 KIA OPTIMA'S ENGINE KNOCKING A FEW MONTHS AGO. I ONLY NOTICED BECAUSE I WAS PARKED AND STEPPED OUT OF MY VEHICLE. I TOOK THE CAR TO KIA DEALERSHIP WHERE THEY TOLD ME THERE IS A RECALL ON THE ENGINE BEARINGS AND IT WOULD BE VERY DANGEROUS FOR ME TO CONTINUE TO DRIVE IT. THEY KEPT THE CAR A COUPLE OF DAYS, SAID THEY COULD NOT HEAR IT KNOCKING AND SENT THE CAR BACK TO ME. ON 2/12/19 I ONCE AGAIN WAS PARKED AND STEPPED OUT OF MY VEHICLE TO HEAR IT KNOCKING VERY LOUDLY. I TOOK OUT MY PHONE AND RECORDED THE NOISE, EMAILED KIA DEALERSHIP AND TOOK THE CAR IN THE NEXT DAY. THEY LISTENED TO THE VIDEO AND WAS ALARMED AT HOW LOUD AND BAD THE KNOCKING WAS. THEY KEPT THE CAR ABOUT 12 DAYS AND ARE NOW SAYING MY VIDEO IS NOT RELEVANT BECAUSE I DID NOT GET THE VIN # IN THE VIDEO AND THEY STILL CAN'T HEAR A KNOCKING SOUND. AT THIS POINT I'M WORRIED TO DRIVE THE CAR. I'M AFRAID THE ENGINE COULD LOCK UP WITHOUT WARNING, BUT I AM ALSO NOT IN A POSITION TO BUY A NEW CAR OR TRADE. IF THEY WOULD JUST REPLACE OR REPAIR THE ITEM RECALLED THAT WOULD BE GREAT, BUT KIA DOES NOT WANT TO HONOR THEIR RECALL FOR ME. THIS IS MY ONLY VEHICLE THAT MY KIDS AND I CAN USE FOR OUR COMMUTE TO SCHOOL AND WORK. I HAVE ATTACHED THE VIDEO I SENT TO THE KIA DEALERSHIP.

Mileage: 88,000

2014 KIA OPTIMA HYBRID COMPLETELY SHUT DOWN WHILE DECELERATING FOR A TRAFFIC LIGHT. THE CAR DISPLAYED A FAULT ON THE SCREEN AS A "POSSIBLE BATTERY MANAGEMENT SYSTEM FAILURE." WHEN THE CAR SHUT DOWN. HAD LOSS OF STEERING CONTROL (ELECTRICAL/OPTICAL STEERING). HAD TO SLOW TO STOP, PLACE TRANSMISSION SELECTOR IN PARK BEFORE THE CAR WOULD ALLOW RESTART. ENGINE WARNING LIGHT STAYED ON FOR 3 HOURS THEN EXTINGUISHED BY ITSELF. BMS WAS UPDATED AT COST TO CUSTOMER.

Mileage: 64,887

MY BOYFRIEND AND I TOOK A TRIP ON A SUNDAY AFTERNOON ABOUT 35 MINUTES FROM HOME. WE STOPPED JUST OFF THE HIGHWAY FOR LUNCH AND AS WE EXISTED THE PARKING LOT WE NOTICED A KNOCKING NOISE. WE CONTINUED DRIVING BUT THE KNOCKING WAS WORSENING. WE PULLED OFF THE HIGHWAY BECAUSE THE BEARINGS BEGAN TO MAKE A NOISE AND THE CAR SPUTTERED AS WE REACHED THE EXIT. WE BARELY MADE IT TO A GAS STATION WHERE WE PARKED THE CAR AND CALLED A TOW TRUCK. TWO DAYS LATER WE TRIED TO START THE CAR AND THE ENGINE HAS LOCKED UP. I'VE CONTACTED KIA SUPPORT AND THEY HAVE NOT RESPONDED, I'VE ALSO CONTACTED THE DEALERSHIP WITH THE SAME RESULT.

Mileage: 98,000

ON THE MORNING OF 10/10/18. MY DAUGHTER WAS DRIVING TO WORK ON A CLEAR, STRAIT, HIGHWAY ROAD AT ABOUT 45 MPH. SHE HEARD A NOISE THEN LOST ALL POWER TO THE CAR. SHE COASTED TO THE SIDE. IMMEDIATELY AFTER LOOSING POWER, THE WHEEL LOCKED ON HER. ON THE GROUND WAS TONS OF FLUIDS. A WRECKER WAS CALLED. I TOOK IT TO MY MECHANIC AND HIS WORDS WERE "THE BARRING WENT THROUGH THE MOTOR." I HAD TO FIND ANOTHER MOTOR TO PUT IN MY CAR. THE PICTURES WILL SHOW THE DAMAGE.

Mileage: 82,000

THERE IS A RECALL ON OUR 2014 OPTIMA ON THE ENGINES. WE DID THE INITIAL RECALL CHECK WITH OUR DEALERSHIP TO SEE IF THERE WAS ANY DEBRIS IN OUR ENGINE; AS IT PASSED ACCORDING TO THEM. THEN DEC 2018 WE GOT AN OIL CHANGE AND OUR DEALERSHIP DID AN UPGRADE RECOMMENDED BY KIA...OUR ENGINE SHOWED FAILURE..CODED THE CODE THAT INDICATED A NEW ENGINE WAS REQUIRED. KIA FORCED OUR DEALERSHIP TO PUT A HARNESS ON THE SYSTEM. OUR ENGINE FAILED AGAIN JAN 23, 2019..STILL NO ENGINE. KIA IS NOT APPROVING A NEW ENGINE YET...STILL WORKING OUT THE ISSUES. CAR LOSES ALL POWER....IN STALE MODE

Mileage: 130,000

WHILE DRIVING THE KIA ON THE HIGHWAY AFTER GETTING REPAIRED FOR CRACKING THE TRANSMISSION DUE TO RUNNING OVER A MEDIAN THE CAR ENGINE SEIZED WHILE IN FULL MOTION ON THE HIGHWAY. GOING 65MPH ENGINE STOPPED AND CAR CAME TO A STOP AFTER DRIVING 5 MILES FROM THE SHOP. I CALLED THE ROADSIDE ASSISTANCE TO COME TOW THE CAR. THEY TOOK IT TO THE NEAREST KIA DEALERSHIP WHICH I HAD CALLED AND EXPLAINED I WAS ABOUT TO TAKE THE CAR INTO BE CHECKED OUT FOR THE RECALL NOTICE I HAD RECEIVED. THE SHOP HAD TOLD ME IT COULD HAVE BEEN THE TIMING CHAIN BUT WHEN I WAS ON THE PHONE WITH THE MAN IN THE KIA DEALERSHIP HE STATED THAT A PIECE OF CAME OFF IN THE OIL PAN AND WENT INTO THE ENGINE. WHEN I ASKED HIM IF THIS HAD SOMETHING TO DO WITH THE RECALL HE STATED NO. I DON'T KNOW I THINK IT HAD TO HAVE HAD SOMETHING TO DO WITH THE RECALL HOW ELSE WOULD THERE BE ANYTHING IN THE OIL PAN OR COME LOOSE IN THE ENGINE LIKE THAT. MY CAR HAS BEEN TOTALED OUT I NO LONGER HAVE A VEHICLE TO DRIVE. THERE'S NO WAY THAT RUNNING OVER A CURB COULD MAKE THE ENGINE COMPLETELY SEIZED UP. PLUS I HAD DRIVEN THE CAR A WEEK BEFORE, IT HAD DROVE JUST FINE, A LITTLE ROUGH HOWEVER WAS STILL LEAKING TRANSMISSION FLUID FOR THE NEW TRANSMISSION SO I SENT IT BACK TO THE SHOP. NOW THE SECOND TIME I GET IT FROM THE SHOP THAT'S WHEN IT BREAKS DOWN ON THE SIDE OF THE ROAD DO TO A SEIZING ENGINE. SURE MAKES ME QUESTION IT

Mileage: 58,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE ENGINE STALLED AND STOPPED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT ALSO HEARD A LOUD RATTLING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO RIVERSIDE KIA (8100 AUTO DR, RIVERSIDE, CA 92504, (951) 509-1000) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPAIRED PER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE DEALER AND WAS STILL WAITING TO HEAR BACK. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

WHILE DRIVING THE CAR STALLED RESULTING IN A COLLISION WITH A TELEPHONE POLE. I HAD JUST MADE A TURN & THE CAR WENT DEAD. STEERING AND BRAKES LOCKED UP. NOW MY CAR IS COMPLETELY TOTALED NOT TO MENTION THE AIRBAGS NEVER DEPLOYED. MY FIANC WAS EJECTED FROM THE VEHICLE RESULTING IN A FRACTURED HIP.

Mileage: 48,000

WHILE ON THE HIGHWAY TRYING TO MAKE A PASS I SUDDENLY LOSS POWER. I WASN'T ABLE TO GET THE ENGINE RESTARTED ONCE I PULLED OVER. AFTER A PERIOD OF TIME ON THE SIDE OF THE I RESTARTED THE CAR AND WAS HEARING A CONSISTENT KNOCKING NOISE COMING FROM ME ENGINE. NEVER HAD ANY ISSUES OR ANYTHING WITH THE CAR.

Mileage: 157,000

I WAS DRIVING IN A 2014 KIA OPTIMA WITH AN ESTIMATE 55,400 MILE ON IT DOWN I-285 EAST WHEN ENGINE SUDDENLY LOST POWER. I NOTICE AN ODD CLICKING NOISE, CHECK ENGINE LIGHT CAME AND STAYED ON, AND RPM DROPPED. I SAFELY MERGED OVER IN 4 LINES OF TRAFFIC ON SHOULDER AND TURNED ENGINE OFF. THE CAR SPUTTERED WHEN I CRACKED IT ON THE SIDE OF THE ROAD, THE CAR SOUNDED TERRIBLE, EXTREMELY ROUGH IDLE AND ENGINE NOISE, THEN I IMMEDIATELY TURNED BACK OFF. I CALL ROADSIDE ASSIST AND HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP. WAITING TO HEAR BACK FROM THE DEALERSHIP

Mileage: 55,400

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS STATIONARY, SMOKE ASCENDED FROM THE HOOD. THERE WAS NO INDICATION OF THE VEHICLE OVERHEATING PRIOR TO THE FAILURE. THE CONTACT CALLED BOB UTTER KIA (2433 TEXOMA PKWY, SHERMAN, TX 75090, (903) 892-3555) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

THIS IS THE SECOND TIME AROUND IM GETTIN HYBRID ENGINE ISSUES PLEASE TURN OFF ENGINE. FIRST TINE THIS HAPPEN 6MNTHS AGO I GOT THE RUN AROUND FOR ALMTS 3WKS FINALLY FIX NOW IM HAVING THE SAME ISSUE AGAIN. I SHOULD NOT BE GETTING THE RUN AROUND FIGURING OUT IF THIS IS COVERED... CAR SHUTTING OFF

Mileage: 8,100

KIA OPTIMA RECALL I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN MY ENGINE TURN OFF AND EVERYTHING ELSE WAS ON I GOT OFF THE FREEWAY AND PARK AT A HOTEL TRY TO TURN THE CAR ON AGAIN AND IT WOULDN'T TURN ON AGAIN I NOTICED THAT IT WAS SMOKING FROM THE HOOD OF MY CAR. CAN YOU PLEASE HELP ME OUT

Mileage: 20

MY CAR (2014 KIA OPTIMA) STARTED HAVING A FAINT GAS SMELL ABOUT TWO DAYS AGO, I THOUGHT THE GAS SMELL WAS BECAUSE I HAD GOTTEN GAS AND SOME WAS ON MY SHOE. I FOUND OUT TODAY THAT MY DIRECT INJECTION FUEL PUMP ON THE ENGINE IS THE PROBLEM. THE GUY AT THE SHOP SAID THE CAR COULD HAVE BLOWN UP AT ANYTIME, AND THAT I WAS BLESSED. I CALLED THE KIA DEALERSHIP BECAUSE THE ENGINE LOCKED UP ON ME IN SEPTEMBER OF 2017. THE DEALERSHIP TOLD ME THEY REPLACED A PART, BUT IS NOW TELLING ME THEY REPLACED THE ENTIRE ENGINE. THE PROBLEM THAT THE CAR IS HAVING NOW IS NOT UNDER A RECALL. I DON'T FEEL SAFE IN MY CAR BECAUSE THIS IS THE SECOND TIME SOMETHING TRAGIC COULD HAVE HAPPENED DUE TO SOMETHING THAT WAS NOT MY FAULT. I AM SENDING THIS TO WARN OTHER KIA DRIVERS TO BE CAREFUL.

Mileage: 119,377

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD. AS A RESULT THE VEHICLE CAUGHT ON FIRE. THE LOCAL FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT SUSTAINED SCRAPS AND BRUISES FROM ESCAPING THE VEHICLE. THE VEHICLE WAS TOWED TO JIM MARSH KIA (8555 W CENTENNIAL PKWY, LAS VEGAS, NV 89149 (702) 946-1000) BUT A CAUSE OF THE FIRE WAS NOT PROVIDED TO THE CONTACT. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AT THE SAME DEALER BEFORE THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

FIRE! MY 2014 KIA OPTIMA CAUGHT FIRE WHILE I WAS DRIVING IT ON THE HIGHWAY. FIRST, I COULD SMELL SOMETHING BURNING. THEN, SMOKE QUICKLY FILLED MY CABIN. I PULLED OVER LOST STEERING AND BRAKES, PUT CAR IN PARK. GOT OUT LOOK BEHIND ME. SEE SPARKS ON GROUND. GET IN CALL 911 AND WITH IN SECONDS MY CAR SNAP, CRACKLED, AND POPPED AND FLAMES ENGULFED MY VEHICLE. I GRABBED MY PURSE AND RAN. I HAD TO WATCH MY CAR BURN. I AM VERY THANKFUL I MADE IT OUT.

Mileage: 66,000

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THERE WAS A STRONG ODOR OF SMOKE INSIDE THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS UNSURE IF POLICE OR FIRE REPORTS WERE FILED. THE VEHICLE WAS TOWED TO BAILEYS WRECKER SERVICE TOW LOT WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS A COMPLETE LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Mileage: 91,000

BOUGHT APRIL/MAY 2014, BY DECEMBER 2014 THE ENGINE NEEDED REPLACED. ELECTRICAL: BUTTONS DON'T WORK FOR PROPER FUNCTIONS (VOLUME UP WILL TURN VOLUME DOWN, CRUISE CONTROL BUTTON WAS A COMPLETELY DIFFERENT ONE ON THE STEERING WHEEL THEN IT'S SUPPOSED TOO & AC STOPPED WORKING) WHILE IN MOTION OR STOPPED BUT WHEN CAR IS TURNED OFF THAN BACK ON IT RESETS TO NORMAL.

Mileage: 5,000

WHEN I TURN THE KEY IN THE BATTERY STARTS BUT THE ENGINE DOES NOT. I LEARNED THAT THE WAY TO TURN IT ON WHEN IT DOES THIS SITUATION I HAVE TO PRESS THE BREAK AND THEN MOVE THE SHIFT CHANGER AND WHILE PRESSING ON THE GAS I TRY TURNING THE STARTER AND THE ENGINE THEN STARTS.

Mileage: 30,000

CAR STALLED ON ME AS I WAS DRIVING. NOW MAKES CYCLIC NOISE WHEN I DRIVE. I DON'T DRIVE IT AT ALL HAD MECHANIC CHECK IT AND HE SAID I NEED A NEW ENGINE.

Mileage: 120,000

I HAVE NOT RECEIVED ANY INFORMATION REGARDING THE RECALL NOTICE ON THE ENGINE OF MY VEHICLE.

S A SINGLE, FULL-TIME WORKING MOTHER TO TWO YOUNG CHILDREN, I WAS UNABLE TO SCHEDULE AN APPOINTMENT IN TIME TO BRING MY 2014 KIA OPTIMA SXL TURBO IN FOR THE ENGINE RECALL TEST; MY CAR'S ENGINE DECIDED TO CROAK ON ME FORTUNATELY A BLOCK FROM MY HOME. MY CAR WAS TOWED IN TO THE LOCAL KIA ON MAY 19, 2018. AS OF PRESENT DAY, I AM STILL WITHOUT AN ENGINE AND HAVE BEEN GIVEN A DIFFERENT ETA ON THE ENGINE EVERY TIME I CONTACT KIA. I HAVE RECENTLY BEEN IN TOUCH WITH A MEMBER OF THE ESCALATION TEAM (AS HIGH UP AS I CAN GO). AS OF TODAY, SHE HAS CHANGED MY ETA TO THE LAST WEEK OF AUGUST WHEN I WAS TOLD IT WOULD BE THE LAST WEEK OF JULY. I AM MEDICALLY DIAGNOSED WITH CHRONIC MIGRAINES AND EXTREME PHOTOPHOBIA AND HAVE A VALID AND LEGAL TINT PRESCRIPTION FOR MY VEHICLE IN THE STATE OF MISSISSIPPI. MY PRESCRIPTION ALLOWS ME TO WARRANT WINDOW TINT THAT IS OTHERWISE ILLEGAL WITHOUT A PRESCRIPTION DUE TO MY CONDITION. I HAVE STRESSED THIS MEDICAL ISSUE TO KIA EVERY TIME I CALL BUT THAT DOES NOT HELP SPEED UP THE PROCESS OF GETTING AN ENGINE HERE. MY MEDICATION (IMITREX AKA SUMATRIPTAN) CANNOT BE SAFELY TAKEN MORE THAN JUST A FEW TIMES PER WEEK BUT I HAVE KEPT A MIGRAINE AT LEAST 4 DAYS OF EACH WEEK SINCE I HAVE BEEN WITHOUT MY CAR DUE TO DRIVING IN A VEHICLE OTHER THAN MY OWN. MOST WOULD SPECULATE THAT WEARING SUNGLASSES WOULD BE A FIX ALL TO THIS PROBLEM; IT IS NOT. I AM NOW AFRAID THAT AT ANY GIVEN TIME WHILE DRIVING THIS LOANER VEHICLE, I WILL GET A SUDDEN MIGRAINE AND END UP HAVING AN ACCIDENT AND HARMING MYSELF, MY TODDLER, MY FOURTH GADER, OR OTHERS. WHAT UPSETS ME MOST IS KNOWING THAT KIA/HYUNDAI PUMPS OUT BRAND NEW VEHICLES DAILY WITHOUT KNOWN ENGINE PROBLEMS BUT THEY CANNOT PRODUCE ENGINES FOR MYSELF AND OTHERS WHO ARE ANXIOUSLY AWAITING THE RETURN OF OUR PERSONAL VEHICLES. PLEASE HELP.

Mileage: 52,000

I WAS HEADING NORTH BOUND, CRUISE CONTROL SET AT 55 WHEN MY 2014 KIA OPTIMA THERA II MOTOR STARTED MAKING A GRINDING SOUNDS, LOST COMPLETE POWER AND STALLED OUT. CAR WOULD NOT TURN ON ANYMORE, A TEXAS STATE TROOPER AND SMALL TOWN COP HELPED ME PUSHED THE CAR INTO A PARKING LOT AFTER ABOUT AN HOUR, THE CAR STARTED SMOKING AND CAUGHT FIRE FROM THE ENGINE BAY. LUCKILY NO ONE GOT HURT BUT THE CAR IS A TOTAL LOSE AND I HAVE A FEELING KIA IS GOING TO GIVE ME THE RUNAROUND. THE THETA II DOES HAVE AN OPEN RECALL. THE MOTOR WAS CHECKED TWICE AND PASSED BOTH TIMES.

Mileage: 85,000

RECEIVED PAPER THAT I HAD ENGINE RECALL FOR METAL SHADINGS AND SEIZESING ENGINE TOOK CAR TO DOWN TOWN KIA DEALER AND TOLD THEM I HAD SEEN PIECES OF METAL SHADING ON MY OIL AND THEY SAID NO IT'S FINE ....2 MONTHS LATER MY ENGINE SEIZED ON ME NOW THEY DONT WANNA DO ANYTHING BECAUSE I PASSED OVER 100,000 MILES

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND THE ENGINE INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS STARTED, THE ENGINE WOULD TURN OFF. TO PREVENT THIS, THE CONTACT HAD TO DEPRESS THE ACCELERATOR AND BRAKE PEDALS AT THE SAME TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,863.

Mileage: 93,863

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO HORNE KIA (1465 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 725-5220), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12749792. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

ENGINE SEIZED

Mileage: 113,335

WHILE DRIVING ABOUT 70 MPH MY CAR HAS RANDOMLY STOPPED AND CUT OFF.. AFTER SITTING THERE I WAS ABLE TO RESTART. HOWEVER I WAS BARELY ABLE TO GET OUT OF THE WAY OF OTHER CARS.

Mileage: 50,000

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN HIGH SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER RESTARTING THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT THEN NOTICED FIRE AND SPARKS UNDER THE HOOD. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE, BUT WAS UNABLE TO PROVIDE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

AS I WAS DRIVING THE CAR IT WONT SHIFT AND SOUNDS FORCED. THE ENGINE STARTED MAKING A RATTLE SOUND AND I WAS VERY CONCERNED! THE CAR STOPPED IN FULL SPEED AND I WAS SCARED FOR ME LIFE AND MY SONS. HAD A CAR BEEN BEHIND US OR IN THE INTERSECTION IT COULD HAVE BEEN BAD! IT TURNED BACK ON AFTER PUTTING THE CAR IN N AND PRESSING THE START BUTTON. BUT THE CAR CONTINUES TO SOUND AND FEEL AS THOUGH ITS BEING FORCED TO RUN.

Mileage: 89,000

KIA ENGINE RECALL ENGINE KNOCKING SOUND FOLLOWED BY FULL LOSS OF POWER ON THE HIGHWAY ( IN MOTION) AND ALL DASHBOARD LIGHTS LIT . WITH MAINLY ENGINE AND OIL LIGHTS LIT FIRST. I COASTED TO A PARKING LOT OFF THE EXIT I WAS ON AND THE ENGINE STARTED SMOKING ONCE IN PARK . THE CABIN AND ENGINE SMELLED OF BURNING. ALL OF MY NEWLY CHANGED OIL WAS BURNT UP AS WELL. CAR WOULD NOT TURN OVER WHEN I PUSHED THE START BUTTON. CAR MAINTENANCE IS KEPT UP TO DATE . A FEW MONTHS PRIOR MY ENGINE MALFUNCTION LIGHT KEPT COMING ON AND I HAD IT LOOKED AT TURNER KIA DURING AN OIL CHANGE ON 4/3/17 AND THEY STATED THEY DIDN'T KNOW WHAT THE ISSUE WAS AND CONTINUED TO ALLOW ME TO DRIVE THE VEHICLE. THE ENGINE MALFUNCTION WOULD COME ON TIME TO TIME SINCE THAT DATE.

Mileage: 132,000

1) 59,000 MILES ENGINE HAS DEVELOPED ROUGH IDLE WHEN STATIONARY. IDLE IS WORSE UNDER LOAD CONDITIONS. RPM FLUCTUATES BETWEEN 500-550 WHEN IN DRIVE. IDLE AT 600 WHEN IN PARK. MOMENTARY LOSS OF POWER WHEN ACCELERATING. THERE IS A NHTSA RECALL ON THE 2.4 GDI ENGINE. KIA DEALERS CLAIM THE ENGINE IS NORMAL. WHAT ARE THE SYMPTOMS WHEN THE ENGINE IS STARTING TO FAIL. 2) INTERMITTENT ENGINE WON'T START. ELECTRONICS ACTIVATE, BUT ENGINE DOES NOT START. KIA DEALERS CONTINUE TO CLAIM EVERYTHING IS NORMAL SINCE THEY CANNOT DUPLICATE THE PROBLEM. HAVE BEEN STRANDED DUE TO ENGINE NOT STARTING.

Mileage: 59,000

WHEN I COLD CRANK IT THE ENGINES SOUND VERY VERY LOUD RATTLE AND SETTLES TO A LOUD RATTLE AFTER ABOUT GETTING WARMED UP WITH THE ENGINE VIBRATING WHICH COULD ALSO BE SEEN. I TOOK IT IN WARMED UP & THE TECHNICIAN STATED AFTER A REVIEW, HE DIDN'T HEAR A RATTLE OR A KNOCK (THATS A LIE, I AM GOING BACK AGAIN & REVIEW WITH THE TECH) I ALSO HEAR A RATTLE FROM THE LEFT CV AXLE WHEN THE TRAC CONTROL COMES TO PLAY, TURNING ON A HARD RIGHT & A THUMP WHEN PULLING HARD ON A WET PAVEMENT ON A GREEN LIGHT. THIS COLD CRANK RATTLE CANNOT BE HEARD ON OTHER OPTIMAS WHEN I ASK TO HEAR THEM START THE OTHER CARS UP. THIS IS RIDICULOUS THIS IS A 30000 MILE CAR & SHOULD BE HAVING A VIBRATING ENGINE & A COLD CRANK RATTLE OR ANY RATTLE AT ALL WHEN WARMED UP, IT SHOULD BE SMOOTH.

Mileage: 29,566

I HAVE TAKEN MY VEHICLE IN FOR A TEST DUE TO THEIR ENGINE RECALL CAMPAIGN IN NOV/DEC 2017. MY CAR PASSED THEIR "SO CALLED" LISTENING TEST, BUT I AM STILL UNCERTAIN IF THAT TEST IS ADEQUATE. I AM CONCERNED BECAUSE WHAT I HAVE READ FROM OTHER PEOPLE IS THAT THE ENGINE QUITS AT HIGHWAY SPEED WITHOUT NOTICE EVEN AFTER PASSING THE TEST. I PUT MY FAMILY IN THIS CAR ALMOST ON A DAILY BASIS AND I AM VERY CONCERNED FOR SAFETY.

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE MANUFACTURER HAD NOT NOTIFIED HIM OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) WITHIN A REASONABLE TIME FRAME. THE DEALER (KIA COUNTRY OF SAVANNAH, 1 PARK OF COMMERCE BLVD, SAVANNAH, GA 31405, (912) 335-4176) WAS CONTACTED TO SCHEDULE A RECALL REPAIR, BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 35 MPH, A CLICKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF AND RESTARTED THE ENGINE, BUT THE NOISE GREW LOUDER. THE VEHICLE WAS TOWED TO RODEO KIA (10685 PAPAGO FWY, AVONDALE, AZ 85323, (623) 298-1200), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO RODEO KIA FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT HEARD AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TURNSVILLER KIA (2900 NJ-42, SICERVILLE, NJ) WAS CONTACTED AND STATED THAT THEY COULD NOT REPLACE THE ENGINE PRIOR TO A FAILURE PER KIA POLICY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,783. PARTS DISTRIBUTION DISCONNECT.

Mileage: 52,783

DRIVING DOWN THE HIGHWAY WHEN MY 2014 KIA OPTIMA STARTED TO MAKE A KNOCKING SOUND WITH SMOKE COMING FROM ENGINE. PULLED OVER AND TURNED VEHICLE OFF AND NOT LONG AFTER ENGINE CAUGHT ON FIRE. MY CAR WAS A TOTAL LOSS. FOUND OUT AFTER THE FACT THAT CAR HAD RECALL ON IT. CONTACTED KIA CONSUMER AFFAIRS AND THEY DID NOTHING TO EXPLAIN WHY THIS WOULD HAVE HAPPENED. * (RECALL RELATED INCIDENT) TS

Mileage: 60,000

ON SUNDAY 02/11/2018 MY CAR DIED GETTING OFF THE HIGHWAY DOING 70MPH. I WAS ABLE TO GET TO A SAFE PLACE CAR IS A 2014 KIA AND HAS 46,763 MILES ON IT. HAD IT TOWED TO THE DEALERSHIP. IT'S ALSO PART OF THE RECALL NOTICE I RECEIVED 10/04/2017, 17V224. CALL KIA 3 TIMES ON 02/19/2018 FIRST TIME I WAS SAYING THAT MY CAR STILL WASN'T FIXED FROM THE LONG BLOCK THAT WAS REPLACED ON THURSDAY THAT WAS STILL MAKING FUNNY NOISES AND THAT THERE WAS A SWEET BURNING SMELL. WAS TOLD BY THE 1ST PERSON I TALKED TO GIVE IT TIME AND IT WILL WORK ITSELF OUT. THAT SWEET SMELL WAS THE OIL BURNING OFF OF THE ENGINE THAT THEY JUST REPLACED AND THAT IT WAS NO BIG DEAL. I CALL BACK NOT EVEN AN HOUR LATER TO SAY MY HEAT STOPPED WORKING THEY TOLD ME THAT I WOULD HAVE TO HAVE A DIAGNOSTIC RUN ON IT AND THEN IT WILL COST ME $99 AND IF THEY DETERMINE WASN'T PART OF THE ENGINE WORK THEY HAD JUST DONE. THAT PERSON MADE A 10 A.M. APPOINTMENT FOR 2/20/2018. SINCE MY HEAT WASN'T WORKING I HAD TO KEEP USING MY WIPERS AND FLUID, BECAUSE THE DEFROST WASN'T WORKING. WHEN HOME I WENT TO PUT MORE WINDSHIELD WIPER FLUID IN THE CAR I NOTICED THAT THEY DID NOT PUT COOLANT IN THE CAR WHICH IS NEEDED TO COOL THE ENGINE SO IT DOESN'T SEIZED UP STALL OR BLOWUP. SO WHEN THEY REPLACE THE ENGINE THEY DIDN'T PUT COOLANT IN THE CAR WHICH IS NEEDED. SO NOW I'M HAVING THE CAR TOWED BACK TO KIA SO THEY CAN MAKE SURE THAT THIS ENGINE ISNT SHOT NOW ALSO. THAT'S ALSO THE REASON THE HEAT STOPPED WORKING I'M SURE. I'VE BEEN DRIVING THIS CAR SINCE I GOT IT BACK ON 02/15/2018 WITH NO COOLING PROBABLY DRIVEN IT 20 HOURS SINCE I'M A LYFT DRIVER. SO AFTER THEY PUT IN A REPLACEMENT LONG BLOCK BECAUSE OF THE RECALL THIS THURSDAY 02/15/2018 THEY DIDN'T PUT COOLANT OR ANTIFREEZE IN THE CAR SO II BLEW THE NEW ENGINE AND ALSO MESSED UP MY STARTER. HAD IT TOWED BACK TO THE DEALERSHIP 02/19/2018

Mileage: 46,786

WE STARTED REPORTING ISSUES THIS PAST JULY TO OUR DEALERSHIP, KIA RIVERGATE IN MADISON, TN. THEY HAVE HAD OUR CAR IN THREE TIMES AND KEEP TELLING US THERES THINGS "WE" NEED TO FIX.MY CAR IS STILL ON WARRANTY AND IS UNDER A TOTAL ENGINE RECALL. THE CAR STARTED WITH A KNOCKING SOUND IN THE ENGINE AND HAD ISSUES WHEN WE WOULD ACCELERATE. THE CAR DID NOT WANT TO ACCELERATE AT ALL CAUSING US TO STALL IN THE MIDDLE OF THE HIGHWAY SEVERAL TIMES. THEY TOLD US NOTHING WAS WRONG BUT THEY REPLACED A SENSOR. THE CAR CONTINUED TO KNOCK AND STALL. I ASKED THEM IF IT WAS MY TRANSMISSION AND THEY SAID NO, IT'S FINE. THEY SAID WE COULD TRY REPLACING THE BATTERY AND THEY CHANGED THE OIL (AT OUR EXPENSE). THE CAR HAS HAD BATTERY REPLACED THREE TIMES BECAUSE THEY TOLD US THAT WAS THE ISSUE THE FIRST TWO TIMES. THE CAR HAS GOTTEN MUCH WORSE IN THE LAST FEW MONTHS. THE LAST TIME WE TOOK IT IN TO THEM THEY ARE NOW SAYING THAT IT MIGHT BE THE FUEL INJECTOR. ONCE AGAIN THEY ARE STATING THAT WE MUST PAY FOR IT. I'VE CALLED THEM BECAUSE THE CAR HAD HUGE CLOUDS OF SMOKE COMING OUT THE BACK AND IS SHAKING EVEN WORSE. ONCE AGAIN THEY SAID THERE'S NOTHING THEY CAN DO. I TOLD THEM WE ARE HAVING TO ADD OL 3 TIMES A WEEK WITH NO SIGNS OF A LEAK. MY CAR IS ONLY 3 YEARS OLD AND I REPEAT, MY CAR IS STILL UNDER WARRANTY AND IS ON A RECALL FOR SEVERAL ISSUES INCLUDING THE ENGINE. NOW MY CAR ISN'T DRIVABLE AT ALL. IT STARTED SHAKING TO THE POINT OF THROWING US FORWARD IN THE CAR AND SMOKES LIKE IT IS ON FIRE AND THE CHECK ENGINE LIGHT WILL NOT GO OFF AT ALL, SO YOU'RE TELLING ME THERE'S NOT AN ENGINE ISSUE? [XXX]. EVEN A FUEL INJECTOR WOULD BE CONSIDERED PART OF THE ENGINE BECAUSE IT HAS TO RUN THROUGH THE ENGINE TO MAKE THE CAR RUN. I'D LIKE TO KNOW WHY KIA IS NOT HONORING THEIR WARRANTIES OR RECALLS. MY NEXT STEP IS TO CALL AN ATTORNEY AND SUE KIA. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 75,000

TL-CONTACT OWNS A 2014 KIA OPTIMA LX.... RECALL LETTER FROM KIA REGARDING ENGINE REPLACEMENT... DEFECT CAUSES ENGINE TO STALL.... CONTACT FILED COMPLAINT THROUGH KIA... ENGINE OF VEHICLE HAS NOT STALLED YET... CONTACT UPSET WITH KIA SERVICE.... KIA STATED ENGINE NEEDED TO GO THROUGH TESTING BEFORE ENGINE IS REPLACED.... CONTACT HAD STATE CHECK ENGINE LIGHT CAME ON WHILE DRIVING THEN WENT OFF. 1RECALLSASSOCIATED WITH THIS VIN MAR 31,2017 MANUFACTURER RECALL NUMBERSC147 NHTSA RECALL NUMBER17V-224 RECALL STATUSRECALL INCOMPLETE SUMMARYKIA MOTORS AMERICA, INC. IS CONDUCTING A SAFETY RECALL CAMPAIGN TO INSPECT, AND IF NECESSARY, REPLACE THE ENGINE LONG BLOCK ASSEMBLY ON THE FOLLOWING VEHICLES: * ALL 2011-2013 MY OPTIMA VEHICLES EQUIPPED WITH THE 2.4L GDI AND 2.0L TURBO-GDI ENGINES PRODUCED FROM AUGUST 12, 2010 THROUGH SEPTEMBER 27, 2013; * ALL 2014 MY OPTIMA VEHICLES EQUIPPED WITH THE 2.4L GDI AND 2.0L TURBO-GDI ENGINES PRODUCED AT KMMG FROM AUGUST 28, 2013 THROUGH MAY 15, 2014; * ALL 2012-2014 MY SORENTO VEHICLES EQUIPPED WITH THE 2.4L GDI ENGINES PRODUCED FROM APRIL 19, 2011 THROUGH FEBRUARY 10, 2014; * ALL 2011-2013 MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.0L TURBO-GDI ENGINES PRODUCED FROM DECEMBER 30, 2010 THROUGH AUGUST 30, 2013. METAL DEBRIS MAY HAVE BEEN GENERATED FROM FACTORY MACHINING OPERATIONS OF THE ENGINE CRANKSHAFT AND MAY NOT HAVE BEEN COMPLETELY REMOVED FROM THE CRANKSHAFT'S OIL PASSAGES DURING THE CLEANING PROCESS. IT WAS ALSO DETERMINED THAT THE ADDITIONAL MACHINING PROCESSES OF THE CRANKPINS SAFETY RISK IF THE WARNINGS ARE IGNORED AND THE VEHICLE CONTINUES TO BE DRIVEN, THE BEARING MAY FAIL AND THE VEHICLE COULD STALL WHILE IN MOTION. AN ENGINE STALL AT HIGHER SPEEDS CAN INCREASE THE RISK OF A CRASH.

Mileage: 33,000

ON 10/24/17, WHILE DRIVING ON CR 46 IN SORRENTO HEADING HOME AT 1800 HRS, MY 2014 KIA OPTIMA LX COMPLETELY SHUT DOWN AT 55 MPH FOR NO REASON. LOST POWER. I WAS ABLE TO PUT EMERGENCY FLASHERS IMMEDIATELY AND PULL TO THE SIDE REDUCING SPEED AND COMPLETELY STOP THE CAR. AFTER THAT, WAS ABLE TO RESTART THE CAR. WAITED A FEW MINUTES AFTER INSPECTION IN THE ENGINE COMPARTMENT. NO INDICATION NOR ANY VISIBLE SIGNS OF TROUBLE. WAS ABLE TO CONTINUE MY DRIVE AT A MUCH LOWER SPEED AND FLASHERS ON AS A PRECAUTION.

Mileage: 81,400

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. AFTER THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,700.

Mileage: 48,700

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE MOVED SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KINGS KIA 9600 KINGS AUTO MALL RD, CINCINNATI, OH 45249 (513) 677-6700) WHERE IT WAS DIAGNOSED WITH A SPORADIC TEMPERATURE GAUGE THAT NEEDED REPLACEMENT. THE TEMPERATURE GAUGE WAS REPLACED, BUT THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPLACED THE THERMOSTAT. THE CONTACT STATED THAT THE ISSUE PERSISTED, BUT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE SPORADIC TEMPERATURE GAUGE CONTINUED TO FAIL. THE CONTACT MENTIONED THAT THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS. THE INSTRUMENT PANEL WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT FAILED TO NOTIFY THE DEALER OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500.

Mileage: 49,500

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MORITZ KIA FORT WORTH, 8501 WEST FWY, FORT WORTH, TX 76116 (817) 560-6000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *CN

TOOK MY VEHICLE IN FOR A ENGINE RECALL. IT ONLY TOOK 10 MINUTES. NO EXPLANATION ON WHAT WAS THE PROCESS TO CHECK A RECALLED ENGINE. NO DETAILS ON HOW AND WHAT WAS DONE TO CHECK THE ENGINE. THIS AN INDICATION THAT KIA IS TRYING TO SAVE MONEY. ALSO NHTSA SHOULD INDICATE ON IT'S WEBSITE BEFORE THE REMEDY, INDICATE THE PROCESS BEING USED TO CHECK THE ENGINE. ALL THEY STATED WAS PASS.

BOUGHT CAR BRAND NEW AT 30K MILES WHIITE SMOKE STARTING COMING OUT THE EXHAUST. TOOK IT TO KIA DEALERSHIP AND THEY TOLD ME I HAD TO FURNISH ALL MY OIL CHANGE RECEIPTS BC THERE WAS SLUDGE IN MY OIL. THEY TOLD ME I NEEDED A NEW MOTOR, A BRAND NEW CAR?! I WOULD ACCELERATE AND THE SMOKE WOULD COME OUT AND WHEN I STARTED THE CAR THE SMOKE WOULD COME OUT. JUST TODAY MY ENGINE LIGHT CAME ON AND MY CAR STARTED SPUTTERING. I RECENTLY WENT TO 2 DIFFERENT KIA DEALERSHIPS AND NOT ONE SALES REP MENTIONED THE RECALL, NOR THE OTHER 2 THAT WERE RELATED TO THIS VEHICLE.

Mileage: 51,300

ENGINE RECALLS. THERE IS A KNOCKING NOISE COMING FROM THE ENGINE AND SOUNDS LIKE A DIESEL ENGINE. KIA SAYS THIS IS NORMAL BUT OTHERS DO NOT SOUND LIKE THIS. WONDERING IF THERE IS MORE TO THIS RECALL THAN WHAT THEY ARE WILLING TO ADMIT.

Mileage: 100

ENGINE RATTLES BETWEEN 1000 TO 2000 RPMS.

Mileage: 30

MY CARS ENGINE STARTED MAKING A KNOCKING NOISE DURING IDLE AND AT HIGHWAY SPEEDS. THIS IS VERY CONCERNING BECAUSE I DO NEED MY CAR EVERYDAY TO GET MY 18 MONTH OLD DAUGHTER TO DAYCARE AND THEN TO WORK. THE DEFAULT ANSWER FROM THE DEALERSHIP IS "WE DON'T HEAR ANYTHING" WHICH IS TOTAL BS, YOU CAN CLEARLY HEAR IT KNOCKING. I DON'T WANT MY CARS ENGINE TO HAVE A CATASTROPHIC FAILURE DURING RUSH HOUR TRAFFIC WHEN I AM WITH MY DAUGHTER. THAT COULD CAUSE US TO BE IN A VERY SERIOUS ACCIDENT WHICH I DREAD. KIA NEEDS TO OWN UP TO THE PROBLEM AND GET IT FIXED AND STOP WORRYING ABOUT THE MONEY THEY WILL LOSE DUE TO FIXING IT. I AM GLAD NHTSA EXISTS, IT KEEPS BIG POWERFUL COMPANIES LIKE KIA IN CHECK. ANY HELP WILL BE GREATLY APPRECIATED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 57,000

AT ABOUT 30,000 MILES THE ENGINE DEVELOPED A KNOCK THAT COULD BE HEARD AT LOW RPM WHILE DRIVING OR STANDING STILL. I TOOK IT TO THE KIA DEALER AND I'M WAITING TO HEAR BACK FROM THEM, THEY HAVE HAD THE CAR FOR TWO DAYS AND DON'T KNOW HOW THEY ARE GOING TO FIX IT. THE SERVICE ADVISOR DID SAY IT WAS COVERED BY THE RECALL, BUT I CAN'T FIND ANYTHING ABOUT A RECALL FOR THE OPTIMA 2.4L GDI ENGINE

Mileage: 29,629

WHILE DRIVING VEHICLE AT APPROXIMATELY 45 MPH, ENGINE STALLS IN MIDDLE OF BUSY HIGHWAY. WAS ABLE TO GET VEHICLE TO SIDE OF ROAD IN THE RAIN. VEHICLE WOULD NOT START AND WAS TOWED TO DEALER. DEALER CALLS TO SAY ENGINE IS BLOWN AT 37K MILES. DEALER WAS LAST TO PERFORM OIL CHANGE. NO ISSUES WERE NOTED AT THAT TIME. AWAITING TO HEAR IF ENGINE IS COVERED BY EXTENDED ENGINE WARRANTY THAT WAS ISSUED BY KIA AS THEY ARE WELL AWARE OF THIS PROBLEM AND HAS KNOWN FOR SEVERAL YEARS. *TR

Mileage: 37,000

AT A STOP LIGHT WHEN I WENT TO ACCELERATE CAR HAD A HESITATION AND SMOKE CAME OUT THE EXHAUST PIPE. NO ENGINE, OR OIL LIGHT CAME ON. THE CAR DROVE AND RAN AS IT ALWAYS HAS. GOT HOME CALL KIA OF DAYTON FOR AN APPOINTMENT. TOOK CAR IN, COUPLE DAYS LATER I WAS CALLED AND TOLD I HAD SLUDGE BUILT UP AND NEEDED A NEW ENGINE AND THEY WILL SUBMIT IT TO KIA FOR APPROVAL. KIA DENIED REPAIRS. I LOOKED UP ONLINE AND READ SEVERAL COMPLAINTS WITH THE SAME EXACT PROBLEM WITH SAME YEAR AND AROUND SAME MILEAGE. I EVEN SEEN WHERE A CLASS ACTION SUIT WAS FILED OVER IT. KIA IS AWARE OF THE ISSUE BUT WONT RECALL NOR FIX IT.

Mileage: 61,000

WHILE DRIVING DOWN THE ROAD ALL THE LIGHTS ON THE DASH CAME ON, THE RPM'S DROPPED AND THE CAR SHUT OFF AND WOULD NOT RESTART. GOT IT TOWED TO THE KIA DEALERSHIP THEY CALLED SAID IT WAS MY STARTER. MY FIANCE STOPPED BY THERE SAID IT'S NO WAY IT WAS THE STARTER. THE SERVICE TECH PUT A BREAKER BAR ON THE MOTOR AND IT WAS LOCKED UP TIGHT. *TR

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 60 MPH, THE ENGINE OIL INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE ENGINE WAS BURNING OIL EXTREMELY FAST. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO LOW MAINTENANCE OF HAVING THE OIL CHANGED. THE CONTACT WAS INFORMED THAT SHE NEEDED TO PROVIDE ALL DOCUMENTS OF PREVIOUS OIL CHANGE MAINTENANCE. DUE TO NOT HAVING THE OIL CHANGES PERFORMED AT A KIA CERTIFIED DEALER, THE CONTACT WAS OUT OF COMPLIANCE WITH THE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Mileage: 45,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. A LOCAL DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD UP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ENGINE FAILURE WAS DUE TO THE OWNER'S NEGLIGENCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

Mileage: 59,000

CAR STARTED SMOKING SO TO HART KIA. THEY SAID THE ENTIRE ENGINE NEEDS TO BE REPLACED DUE TO OIL BREAKING DOWN. SINCE I COULD NOT PROVIDE ALL MAINTENANCE RECORDS, KIA IS NOT RESPONSIBLE FOR HOLDING UP WARRANTY. THE CAR ONLY HAS 40,000 MILES ON IT AND HAS BAD ENGINE.

FIRST OFF, HAD OUR KIA AT THE DEALER AT 27,000 MILES DUE TO OUR CAR NOT COMING OUT OF PARK SEVERAL TIMES. WE WOULD HAVE TO TURN OFF THE CAR AND TURN IT BACK ON. DEALER SAID THEY CHECKED IT AND NO PROBLEMS WERE FOUND. A COUPLE WEEKS AGO AS WE WERE DRIVING ,OUR ENGINE LIGHT CAME ON AND THEIR WAS A HORRIBLE KNOCKING SOUND COMING FROM OUR ENGINE. OUR KIA ONLY HAS APPROX. 30,500 MILES ON IT. TOOK IT TO THE DEALER IMMEDIATELY AND SAID WE HAD A SPUN ROD AND WOULD NEED A NEW ENGINE. I COULD NOT LOCATE ALL OF OUR OIL RECORDS SO THEY REFUSE TO COVER IT UNDER WARRANTY. HOW DOES AN ENGINE GO THAT SOON! WE WERE CHARGED $222 FOR DIAGNOSTICS AND HAD IT TOWED HOME. I ASKED FOR AN ITEMIZED RECEIPT OF WHAT WAS CHECKED OR TAKEN APART AND HAVE YET TO RECEIVE IT. FURTHERMORE, WHEN THE TOW TRUCK DRIVER GOT TO OUR HOME IT HAD AN OVERWHELMING GAS SMELL COMING FROM THE ENGINE AND ALSO INSIDE THE CABIN. WE WERE WARNED NOT TO HAVE OPEN FLAME NEAR THE CAR. OUR HOUSE SITS CLOSE TO WHERE THE CAR WAS PARKED SO I WAS PETRIFIED. I CONTACTED THE DEALER TO FIND OUT WHAT THE PROBLEM WAS AND 6 HOURS LATER, THEY FINALLY RESPONDED BACK TO ME. CAME TO FIND OUT THAT THE TECHNICIAN LEFT THE HIGH PRESSURE FUEL LINE OFF AND THE VALVE COVER BOLTS. HE ALSO TOOK THE PUMP FUSE OUT. THE TECH ALSO FORGOT TO PUT THE UNDERBODY ENGINE COVER IN THE TRUNK. IT WOULD HAVE BEEN NICE FOR THE TOW DRIVER AND US TO KNOW ABOUT THIS! I PAID TO HAVE IT PUT BACK TOGETHER AND NOW I HAVE TO RUN BACK UP THERE TO GET OUR UNDERBODY COVER??? I WOULD LIKE TO KNOW WHY NO WARNING LIGHTS CAME ON SOONER AND WHY WE HAVE ENGINE FAILURE AT SUCH LOW MILES!

Mileage: 30,500

ON 09/19/2016 I PURCHASED A 2014 KIA OPTIMA LX FROM KIA OF CERRITOS. UNFORTUNATELY, THE VEHICLE HAS NOT BEEN SATISFACTORY BECAUSE ON 09/19/2016 I GOT HOME, PARKED IT IN FRONT OF THE GARAGE (STILL ON), AND IT SHUT OFF BY ITSELF. I TURNED THE CAR BACK ON AND IT BLEW OUT WHITE SMOKE, I TURNED IT OFF IMMEDIATELY, AND CALLED KIA THIS NEXT DAY TO HAVE IT INSPECTED AT THE DEALERSHIP ON 9/20/16. THEY SAID THEY NEEDED TO REPLACED THE ENGINE. PRIOR TO THIS, THE CAR WAS WORKING NORMALLY, NO DASH LIGHTS, OR ANYTHING THAT WOULD SIGNAL THE CAR BREAKING DOWN, KIA OF CERRITOS IS UNWILLING TO FIX IT UNDER WARRANTY AND THEY'RE SAYING THE COST FOR REPAIRS IS $6,585 AND KIA MOTORS OF AMERICA DECLINED THE REPAIRS, I'VE BEEN WITH THIS CAR ONLY 2 1/2 YEARS.

Mileage: 38,000

VEHICLE PERIODICALLY WILL NOT CRANK AFTER SITTING. HAS BEEN TO THE DEALERSHIP 4 TIMES RECENTLY AND DEALER CANNOT FIGURE OUT THE ISSUE.

I WAS DRIVING ON THE INTERSTATE THIS PAST WEEKEND WHEN I HEARD THIS KNOCKING SOUND AT ABOUT 70 PULLED TO THE SIDE OF THE ROAD PRESSED THE ACCELERATOR AND THE NOISE BECAME LOUDER. I THEN CALLED ROAD SIDE ASSISTANT AND ATTEMPTED TO MAKE TO THE CLOSET GAS STATION WHEN THE CAR JERKED HEARD A LOUD NOISE AND THE CAR SHUT COMPLETELY OFF AND WOULD NOT START, I WAS ABLE TO COAST TO THE SHOULDER. LONG STORY SHORT CAR HAS BEEN SERVICED BY KIA SINCE I PURCHASED IT IN NOVEMBER 2015 WITH 16,725 MILES USED , IT CURRENTLY HAS LESS THAN 41,000 MILES (NOT KNOWING THAT THE POWER TRAIN WARRANTY IS ONLY 5 YEARS 60000 MILES IF YOU AREN'T THE ORIGINAL OWNER UNTIL THE CLAIM WAS FILED). WHEN THE KIA SERVICE MANAGER CALLED ME HE SAID THE ENGINE HAD SEIZED UP AND THE ENGINE NEEDED TO BE REPLACED. HOWEVER HE HAS TO WAIT ON AUTHORIZATION. I WAS 166 MILES AWAY FROM HOME THEY COULD NOT PROVIDE A RENTAL I HAD TO PAY OUT OF POCKET BUT WILL BE REIMBURSED. IT WILL TAKE A WEEK TO REPLACE WHICH MEANS PAYING FOR A RENTAL AND I HAVE TO GO PICK UP MY CAR ONCE IT IS REPAIRED SO I WILL BE TAKING OFF WORK. A DEFECTIVE MOTOR ALTHOUGH ITS COVERED BY THE WARRANTY IS COSTING ME. I WAS ENSURED THAT THE NEW MOTORS HAVE BEEN CHANGED SO THAT I WILL NOT HAVE THE SAME PROBLEM 40,000 MILES LATER. I WONDER IF THE WARRANTY IS GOING TO BE EXTENDED WITH THE NEW MOTOR. A RECALL NEED TO BE ISSUED. THE CONNECTING ROD IN THE ENGINE BECOMES TOO HOT EITHER IT SIEZES OR BREAKS. MY OPTIMA IS A TURBO I AM NOT SURE ABOUT THE OTHERS.

Mileage: 40,379

WHILE DRIVING WITH MY FAMILY OF 4 ON THE FREEWAY IN A DESOLATE AREA OF SANTA CLARITA ON 9/24/16 AT 3:15PM MY VEHICLE SHUT OFF WITHOUT ANY WARNING. WE WERE GOING 65 MPH, ALL LIGHTS ON THE DASH FLASHED AND THE CAR SHUT OFF. WE WERE IN THE 2ND LANE AND HAD TO USE THE MOMENTUM OF SPEED TO MAKE IT TO THE SHOULDER, WE WERE ALMOST HIT. ONCE WE MADE IT TO THE SHOULDER OF THIS BUSY FREEWAY, WE WERE UNABLE TO START THE CAR, PUT WINDOWS UP OR DOWN, OPEN THE TRUNK ETC. THE CAR WAS COMPLETELY DEAD. WE SAT WAITING FOR AAA AND HOPING NOT TO GET HIT. IT WAS 85 DEGREES OUT AND MY 74 YEAR OLD MOTHER AND DISABLED SISTER SAT IN THE CAR FOR 30 MINS UNTIL THE TOW TRUCK ARRIVED. IF WE WEREN'T SO LUCKY OR IF WE WERE IN THE RIGHTER LANES OF TRAFFIC 4 LIVES COULD HAVE BEEN LOST THAT DAY. I AM VERY ANXIOUS AND NERVOUS TO DRIVE THE VEHICLE AGAIN HOWEVER; I HAVE NO CHOICE IT IS OUR FAMILIES PRIMARY VEHICLE. THE SERVICE REP AT THE DEALERSHIP TOLD BE PREMATURELY THAT IT IS THE MOTOR HOWEVER; THE DIAGNOSIS IS NOT FINALIZED. I FEAR FOR THE SAFELY OF MY FAMILY AND FRIENDS IN THE CAR NOW, AND REALLY DO NOT WANT TO DRIVE IT AGAIN. IT GIVES ME MAJOR ANXIETY ESPECIALLY SINCE I DRIVE FROM CA TO AZ 4 TIMES A YEAR AND NOW FEAR THIS HAPPENING IN THE MIDDLE OF THE DESERT. I DON'T UNDERSTAND HOW A CAR 19 MONTH OLD WITH 48K MILES CAN HAVE THIS TYPE OF ISSUE. ACTUALLY I DON'T KNOW HOW ANY CAR ANY AGE AND MILES CAN HAVE THE ISSUE OF JUST SHUTTING OFF WITHOUT WARNING, IT IS A MAJOR SAFETY CONCERN.

Mileage: 48,000

CAR STALLING WHEN ACCELERATING FROM A STOPPED POSITION MAKING TURNS. THIS IS VERY DANGEROUS TO PUBLIC SAFETY AND COULD CAUSE MAJOR COLLISIONS. MY CAR DID IT A FEW TIMES BEFORE ENGINE BEGAN KNOCKING AND HAD TOWED. THE KIA DEALERSHIP SERVICE DEPARTMENT SAID IT WAS A CONNECTOR ROD BEARING DEFECT AND ULTIMATELY CAUSED TOTAL ENGINE FAILURE. KIA IS PUTTING THE BURDEN ON THE CONSUMERS TO PROVE THE DEFECT WASN'T CAUSED BY POOR MAINTENANCE EVEN THOUGH THEY HAVE EXTENDED WARRANTY TO DEALERSHIPS. THIS PROBLEM WILL NOT GO AWAY UNTIL KIA REPAIRS THE DEFECT IN THE ENGINE AND HUMAN LIFE WILL BE AT STAKE.

Mileage: 66,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 70 MPH, THE VEHICLE MADE A LOUD NOISE FROM THE ENGINE BAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS SLUDGE BUILD UP IN THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

I WAS DRIVING HOME FROM WORK AND STOPPED AT A RED LIGHT. MY CAR STALLED AND I HAD TO RESTART VEHICLE. THERE WERE NO LIGHTS ON BEFORE OR AFTER THE CAR TURNED OFF. WHITE SMOKE APPEARED. SO MUCH SMOKE I COULD NOT TELL IF IT WAS FROM BACK OR FRONT OF CAR. I DROVE THE CAR A COUPLE MORE BLOCKS AND HEARD AN EXTREMELY LOUD KNOCKING NOISE, CAR STARTED JERKING AND TRYING TO DIE/STALL AND AGAIN A TON OF SMOKE. I PARKED THE CAR AND HAD IT TOWED TO DEALERSHIP. SOMEONE FROM SERVICE DEPT CALLED AND SAID IT WAS A BAD BATTERY AND WOULD BE 350+ TO REPLACE THE BATTERY. HE LIED AND TOLD ME HE PUT A NEW BATTERY IN IT AND DROVE IT AROUND THE BLOCK AND IT WAS FINE. I SPOKE TO SERVICE MANAGER TO PROPERLY DIAGNOSE MY VEHICLE. I HAS OT PAY DIAGNOSTIC FEE AND WAS TOLD 5 DAYS LATER THAT IT WAS ENGINE FAILURE AND I NEEDED TO PROVIDE MAINTENANCE RECEIPTS. I TOLD THEM I HAD JUST MOVED AND THE ONLY RECEIPTS I COULD GET WERE THE ONES IN THE CAR UNTIL I COULD GET THROUGH THE BOXES IN STORAGE AND GARAGE. THEY SAID TO PROVIDE WHAT I COULD FIND. I WAS ABLE TO EASILY LOCATE 4 RECEIPTS (THEY WANTED 10, VEHICLE HAS 53,000 MILES) I EXPLAINED AGAIN THAT I KNEW THE CAR HAD A DEFECTIVE ENGINE AND EXPECTED IT BE COVERED UNDER WARRANTY. I WAS NOTIFIED 10 DAYS LATER THAT THE VEHICLE WOULD NOT BE COVERED BY WARRANTY AND I ESCALATED MY CLAIM TO KIA CUSTOMER CARE. IN THE MEANTIME, I HAVE BEEN TOLD THAT THEY WILL FILE VEHICLE ABANDONMENT ON MY CAR IF I DO NOT REMOVE OR REPAIR. I HAVE YET TO BE GIVEN AN EXACT AMOUNT OF COST TO REPAIR. I PROVIDED THE EXTENDED WARRANTY THAT KIA MAILED OUT ON JUNE 10, 2016. IT WAS PUSHED BACK AT ME AND I WAS TOLD "THEY KNOW ABOUT IT, BUT IT'S NOT COVERED" I WAS NOT INJURED, BUT I WAS NOT ON MAJOR HIGHWAY AND ONLY ON SIDE RESIDENTIAL STREET WHEN IT OCCURRED AND WAS ABLE TO SAFELY GET TO SIDE OF ROAD. KIA KNOWS OF THE DEFECT AND DANGER IT POSES & REFUSES TO RECALL THIS VEHICLE.

Mileage: 53,000

CAR COMPLETELY SHUT DOWN DOING 40 MILES PER HOUR--- -WAS TOLD ENGINE SEIZED --ENGINE BEING REPLACED NO POWER STEERING NO BRAKES BARELY AVOIDED AN ACCIDENT ON A HIGHWAY HEAVY TRAFFIC DUE TO CONSTRUCTION

Mileage: 39,000

WHILE DRIVING ON THE HIGHWAY AT 70MPH THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE ENGINE TURNED OFF, LOSS OF POWER STEERING, LOSS OF POWER BRAKING, AND IMMEDIATE DECELERATION OF THE VEHICLE. THIS INCIDENT POSED A HAZARDOUS CONDITION FOR BOTH THIS VEHICLE AND OTHER VEHICLES ON THE ROAD. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND WAS RESTARTED. THERE WAS NO ACCIDENT OR INJURIES RELATED TO THIS INCIDENT. THE KEY WAS IN THE ON POSITION, NO CHECK ENGINE LIGHT WAS TRIGGERED. BASED ON OTHER COMPLAINTS, IT APPEARS THAT THIS IS A MANUFACTURER ENGINE ISSUE FOR WHICH THE MANUFACTURER IS NOT ISSUING A RECALL OR HONORING THE MANUFACTURER WARRANTY. THE VEHICLE HAS ~22,000 MILES AND ALL MANUFACTURER SUGGESTED MAINTENANCE HAS BEEN PERFORMED ON TIME PER THE MANUFACTURER'S SPECIFICATIONS.

Mileage: 22,000

MAY 9TH 2016, DRIVING TO WORK ON I-44 HEADING TO WORK, MY VEHICLE WITHOUT WARNING SHUTS OFF AND DIES, I START TO SEE WHITE SMOKE COME FROM THE ENGINE COMPARTMENT, I SAFELY PULL THE CAR OVER TO SHOULDER BECAUSE IT WAS STILL ROLLING. EXIT THE VEHICLE AND OPEN THE HOOD, AND THE ENGINE CATCHES FIRE ON THE DRIVER SIDE OF THE ENGINE. I HAVE SPOKEN TO MANY CERTIFIED MECHANICS ALL WITH THE SAME ANSWER THAT IT WAS AN ELECTRICAL FIRE. I HAVE SINCE COMPLETED THE TOTAL LOSS PROCESS WITH MY INSURANCE. I HAVE CONTACTED KIA CONSUMER AFFAIRS WHO WERE ABSOLUTELY ZERO HELP. THE VEHICLE WAS STILL UNDER WARRANTY AS IT ONLY HAD JUST OVER 36000 MILES.

Mileage: 36,200

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ENGINE OIL WARNING LIGHT ILLUMINATED AND BLACK SMOKE EMITTED FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL NEEDED TO BE REPLENISHED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,550.

Mileage: 33,550

ONE MORNING I TURNED THE CAR ON AND SAW BUNCH OF WHITE LIGHT BLUE SMOKE COMING OUT OF THE TAIL PIPE AFTER RUNNING THE ENGINE FOR FEW MINUTES SMOKE WENT AWAY DROVE IT AROUND NOTHING DROVE GOOD SO MONDAY I CALLED WEST COVINA KIA TOLD ABOUT THE SMOKE AND SAID IT WAS A BAD BATCH OF GAS SO THEY SAID PUT EJECTOR CLEANER IN THE TANK AND THAT SHOULD HELP IT OUT SO I DID RAN GOOD FOR A WHILE AND THE SMOKE STARTED UP AGAIN BUT NOW THE ENGINE MADE A RATTLING SOUND SO CALLED KIA OF WEST COVINA AND SAID BRING IT IN SO LEFT IT THERE THEY DID A DIAGNOSTIC TEST AND SAID I HAD SLUDGE IN MY ENGINE AND THAT THE ENGINE WAS STARVING FOR OIL SO THE BAD NEWS IS NO RECEIPT NO WARRANTY IT WOULDN'T BE COVERED SO THIS HAS TO COME OUT OF MY POCKET AND I NEED A NEW ENGINE WHICH IT'S GOING TO COST ME $6500 I DID MY OIL CHANGES BUT CAN'T SHOW PROOF OF IT SO I'M STUCK WITH THE BILL I DON'T THINK IT'S RIGHT THEY KNOW THEY HAVE DEFECTIVE ENGINES .I'M NOT THE ONLY ONE WITH THIS ISSUE, MANY PEOPLE ARE HAVING THE SAME PROBLEM AND I ONLY HAVE 19.000 MILES ON IT HAVE IT FOR 2 YEARS THERE SHOULDN'T BE PROBLEMS ON THIS NEW CARS BUT THIS GUY'S FOUND A LOOP HOLE AND NOW THEY ARE SCREWING WITH CONSUMERS THEY SHOULD MAN UP ABOUT THEIR FAULTY ENGINES THEY SHOULD RECALL THE ENGINES

LESS THAN 30,000 AND MY ENGINE IS SHOT! I TOOK MY CAR FOR SERVICE IN JANUARY 2016, TOLD THEM I WAS SEEING BLACK SMOKE AND I WAS TOLD IT WAS NOTHING. I ACTUALLY WAS TOLD TO PUT FUEL INJECTOR CLEANER IN WITH EVERY FILL-UP. I CONTINUED TO HAVE THE PROBLEM AND TOOK IT BACK IN FEBRUARY 15, 2016. NOW THEY SAY I HAVE SLUDGE IN MY ENGINE AND WARRANTY WON'T COVER, BECAUSE WE USED THE WRONG OIL DOING OUR OWN OIL CHANGES. I PROVIDED COPIES OF THE PAGES FROM THE OWNER'S MANUAL SHOWING THAT WE USED THE CORRECT OIL, BUT NO LUCK. AFTER A WEEK I WAS TOLD THE ENGINE WOULD BE REPLACED VIA A "GOODWILL GESTURE", BUT A RENTAL WILL NOT BE COVERED. I WAS ALSO TOLD MY CAR WOULD BE OUT WITHIN 7 DAYS....FFWD 35 DAYS...STILL NO CAR AND WHEN I GET SOMEONE ON THE PHONE FROM THE SERVICE DEPT, I'M GIVEN THE RUN-AROUND AND PROMISED THAT I WILL BE CALLED BACK WITHIN A FEW HOURS WITH AN UPDATE. WELL, IT'S BEEN 96 HOURS THIS TIME AND I'M STILL WAITING. NOT ONLY DO YOU NOT HAVE CALLS RETURNED, EMAILS ARE NOT RESPONDED TO EITHER. THIS HAS BEEN THE WORST EXPERIENCE WITH A SERVICE DEPARTMENT EVER. THANKFULLY I ONLY KEPT THE RENTAL THAT THEY MADE ME PAY FOR 15 DAYS. (I STILL BELIEVE I DESERVE REIMBURSEMENT FOR IT.)

Mileage: 28,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS IN MOTION, BLACK SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE REPAIR DUE TO EXCESSIVE SLUDGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

CAR CUTS OFF WHILE DRIVING, DOESN'T MATTER IF GOING 40 MPH OR 80 MPH.......ENGINE TACH DROPS TO "0"........FOOT FEED DOESN'T RESPOND........YOU KEEP TRYING TO GIVE GAS UP AND DOWN.......FINALLY WILL BUCK AS TRYING TO RESPOND ......AS CUTTING IN AND CUTTING OUT.....FINALLY WILL THEN DRIVE AS NORMAL........YOU MAY COAST DOWN TO FROM 80 TO 20 MPH BEFORE IT GOES AGAIN. NO DASH LIGHTS INDICATED, DO NOT HAVE TO TURN KEY TO START, DOES NOT......CAUSE A CHECK ENGINE LIGHT, NO CODES INDICATED...........DAUGHTER ALMOST GOT REAR END ON THE INTERSTATE......SOMEONE IS GOING TO GET KILLED!!!! WITHOUT A DOUBT A MAJOR "SAFETY ISSUE"..................READING NUMEROUS COMPLAINTS OF OTHER KIA MODELS HAVING THE SAME ISSUE.................THIS NEEDS TO BE LOOKED INTO, HOW MANY LIVES HAVE BEEN LOST FROM KIA'S CUTTING OFF WHILE DRIVING??????

Mileage: 34,000

VEHICLE EXPERIENCES THE SAME ISSUES THAT ARE ALSO HAPPENING ON HYUNDAI SONATAS WITH THEIR ENGINE RECALLS. WHILE TRAVELING AT HIGHWAY SPEEDS OF 50-60 MPH AND THEN ACCELERATING, THE ENGINE MAY SOMETIMES JERK/SPUTTER AS IF ABOUT TO STALL. THIS MAY BE DUE TO THE FACT THAT THE ENGINES WERE NOT CLEANED PROPERLY WHILE BEING MANUFACTURED, LEAVING MECHANICAL DEBRIS WITHIN, AS STATED BY THE HYUNDAI ENGINE RECALL INVESTIGATION.THIS CAN BECOME A MAJOR CONCERN AS THE CAR COULD POTENTIALLY BECOME UNRESPONSIVE ON THE HIGHWAY OR EVEN SLOW DOWN/ STOP SUDDENLY IN THE CASE THAT THE ENGINE MAY STALL.

Mileage: 9,000

I WAS IN A PARKING STRUCTURE, STOPPED AT A STOP SIGN. I CONTINUED A FEW FEET TO MY DESIGNATED PARKING STALL AND WHEN I TURNED THE WHEEL THE CAR ACCELERATED AT WHAT FELT AND SOUNDED LIKE FULL THROTTLE ON IT'S OWN. THE SURGE OF THE VEHICLE FORCED THE CAR TO CRASH INTO A CONCRETE WALL CAUSING EXTENSIVE DAMAGE TO THE VEHICLE AND BODILY INJURY TO MYSELF. THE VEHICLE IS ONLY A FEW MONTHS OLD. THIS CAR HAS SOME VERY SERIOUS SAFETY ISSUES. SOMEONE COULD HAVE BEEN KILLED. NOW I AM TERRIFIED TO EVER DRIVE IT AGAIN. *TR

Mileage: 12,000

I PULLED OFF A FRONTAGE ROAD ON TO THE HIGHWAY INTO A CONSTRUCTION ZONE. WHILE DRIVING ABOUT 25-30 MPH MY HAZARD LIGHTS CLICKED ON WHEN MY BLINKER WENT OFF, I REALIZED MY POWER STEERING WAS GONE AND I WAS LOOSING CONTROL. I COASTED TO THE SIDE OF THE ROAD AND REALIZED MY ENGINE HAD SHUT OFF ON ITS OWN. SCARED ME TO DEATH! IF I WOULD HAVE BEEN DRIVING FASTER OR GOING AROUND A TURN I WOULD HAVE BEEN IN SERIOUS DANGER! I GATHERED MY THOUGHTS AS TO WHAT HAPPENED, CALLED MY HUSBAND AND HE SAID TO TRY AND SIMPLY RESTART THE CAR. IT STARTED ON THE FIRST TURN W/ NO HESITATION. I TOOK THE CAR TO THE DEALER THE FOLLOWING DAY AND WAS TOLD THAT THERE WERE NO CODES SHOWING AND IT WAS PROBABLY JUST A GLITCH AND THEY TRIED TO SEND ME HOME IN IT! THAT IS A MAJOR PROBLEM TO ME! I BELIEVE I DESERVE AN EXPLANATION AND A FIX FOR THE PROBLEM RATHER THAN TOLD IT PROBABLY WONT HAPPEN AGAIN, SO DON'T WORRY ABOUT IT! AFTER SPENDING 4 HOURS AT THE DEALERSHIP THEY DECIDED TO KEEP THE CAR FOR ANOTHER FEW DAYS AND PUT ME IN A RENTAL. I PRAY THEY FIND THE CAUSE SINCE I DON'T FEEL SAFE UNTIL THEY DO. *TR

Mileage: 6,200

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE AND WOULD ATTEMPT TO STALL. THE CONTACT MENTIONED THAT THE FAILURE WOULD ACCELERATE INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

PURCHASED MY NEW OPTIMA ON 4/14/2014 (MONDAY) AND LATER THAT SAME WEEK AND FIRST OF THE FOLLOWING WEEK HEARD A NOISE BEST DESCRIBED AS A DIESEL ENGINE IDLE SOUND AT STARTUP. TOOK IT INTO MY DEALERSHIP ON 4/24/2014 TO FIND OUT IT WAS IN NEED OF A NEW ENGINE. AFTER LOOKING ON A FORUM FOR THESE CARS, THIS SITE AND OTHERS, THIS SEEMS TO BE AN ISSUE WITH THE TURBO MODEL OF THIS CAR AND YEAR. I BELIEVE THAT KIA NEEDS TO ADDRESS THIS ISSUE DUE TO IT'S SEVERITY. *TR

Mileage: 1,000

I HAD MY CAR KID OPTIMA 2014 2 WEEKS (800 MILES ON MY NEW ).THE ENGINE WAS MAKING A KNOCKING NOISES TOOK IT BACK TO DEALERSHIP IT WAS THE PISTON NOT WORKING FULLY THEY SAID I WAS GOING TO HAVE TO HAVE ENGINE REPLACED .I DON'T WANT THE CAR ! I'M NOT HAPPY. *TR

Mileage: 829

MY KIA OPTIMA 2014 STARTED A NOISE NEAR THE ENGINE THAT SOUNDS LIKE A CLAPPING NOISE. THE FIRST KIA DEALER I TOOK IT TO SAID THAT IT IS NOT TO WORRY AND IS PART OF THE KIA ENGINEERING DESIGN. THE SECOND KIA DEALER I TOOK IT TO SAID THAT THE NOISE IS BAD NEWS AND AFTER FURTHER DIAGNOSTICS, THEY DETERMINED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. JUST 5,000 MILES INTO THE LIFE OF MY BRAND NEW KIA OPTIMA 2014. I WANT PEOPLE TO BE AWARE THAT IF YOU HEAR A CLAPPING NOISE NEAR THE TOP OF THE ENGINE THAN PLEASE TAKE IT INTO A KIA DEALER IMMEDIATELY WHILE IT IS STILL UNDER WARRANTY. IT IS NOT CURRENTLY A KIA RECALL BUT I FEEL IT SHOULD BE SINCE THIS CAN LEAD TO REPLACING THE ENTIRE ENGINE. THANK YOU. *TR

Mileage: 5,000