2014 KIA OPTIMA Steering Problems

Steering column damage, it started with the horn not working and not allowing me to use the bottoms on the wheel I thought it was an electric thing ,but then I notice a noise when I was driving over 60 mph then when I was braking or turning

The contact owns a 2014 Kia Optima. The contact stated that while driving at various speeds on several occasions, the steering wheel was loose while turning. Additionally, the contact stated that on approximately three occasions while in reverse(R), the steering wheel locked up. The contact stated that the EPS and ESC warning lights were illuminated. The contact stated that the vehicle was parked at the residence and could not be moved, due to the failure with the steering wheel. The manufacturer was notified of the failure. The failure mileage was approximately 5,800.

Mileage: 5,800

While driving Kia Optima, unable to turn steering wheel. No notice when first starting vehicle. While driving, a traction and steering wheel light turns on without a sound(ding) to notify driver. Then once driver attempts to turn, unable due to steering wheel locked. Unsafe to drive on the road. Dangerous for all passengers. Our safety is put at risk due to unable to turn steering wheel while driving. Must turn vehicle off in middle of road, then it resets so steering wheel to turn. Code C12 60 returns for power steering sensor malfunction.

The steering coupler for this vehicle is a cheap part that wears out easily. After just 110,000 miles my steering wheel now has a significant amount of "play" and makes a loud clicking sound while driving, even without moving the steering wheel, due to the amount of "play" in the steering. This is an expensive repair due to having to disassemble the steering column all because the cheap part wears out prematurely. This is a known problem for KIA Optimas and results in very expensive repairs for a very cheap part.

Pep boys told me in Panama City that this is a recall for Kia and it's a safety issue and my steering is loose I'm taking it to Kia on May 28th to get them to fix it

Steering is clicking when turned from side to side. Also steering wheel shakes when coming to a stop or going over bumps. Checked with several people, including a service manager at Roseville Kia. The MDPS Flexible coupler needs replacing. They confirm its an ongoing problem. See Kia Technical Service Bulletin: MDPS FLEXIBLE COUPLING REPLACEMENT CUTOMER SATISFACTION PROGRAM (CS 1604). I spoke with Kia customer service and they refused to repair under warranty.

1. On [XXX] the steering wheel stuck 2 minutes after me and my wife exited the highway and tried to park on a mall’s parking. 2. On 13 November 2024 I brought car to Herb Chambers Kia of Burlington dealership to fix (93 Cambridge St, MA-3A, Burlington, MA 01803. Phone: (781) 202-3456) . 3. On 27 November 2024 got Kia back from the dealership. Drove it back home on a highway, and a few minutes later after exiting the highway the steering wheel stuck again. 4. On 29 November 2024 the car was towed back to the Herb Chambers Kia of Burlington dealership. 5.On 14 December 2024 got Kia back from the dealership.

There is a recall on steering shaft.

There is a serious malfunction with the motor driven power steering. Needs replacement as I am not able to steer my car thus I am not able to drive it.

The contact owns a 2014 Kia Optima. The contact stated while reversing and turning the steering wheel, the steering wheel felt abnormal and made an abnormal clunking sound. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to AutoZone however, the failure could not be replicated. The contact related the failure to an unknown recall. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

Mileage: 98,000

driving down the road went over a speed bump and all the sudden the steering wheel started making a clanking noise it seem to steer fine but the steering column makes some kind of noise. i was told they have a recall on this item a bushing or something like that

Kia 2014 Optima LX-There are noises in the steering column when turning the wheel or going over bumps. It sounds like metal rubbing together. Took it to a mechanic and it was determined there was a coupler problem and it was recalled. The mechanic said we should take it to Kia to be fixed. I am anticipating having trouble getting them to fix it because my car year and model does not fit the total criteria. I am in New Jersey and live on the coast near long beach island. It is humid here even though NJ is not listed. [XXX] Kia recalled some 2011–2014 Optima vehicles to replace the flexible coupling in the Motor Driven Power Steering (MDPS). The recall was for vehicles produced between August 12, 2010 and December 18, 2013 that were sold or registered in areas with high humidity and warm ocean waters. The flexible coupling can wear out over time, causing noise when turning the steering wheel, especially when the car is stopped. Kia dealers replaced the coupling at no cost to customers. Please let me know how I should proceed. I will be visiting my local Kia to see if they will accomodate us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Clock spring broke causing airbag light to turn on. Clicking when turning steering wheel. Airbag will not deploy due to this issue. $800 cost of repairs

While driving my car an Alan went off telling me to pull over and turn off the vehicle. Unfortunately, I had no steering, brakes or acceleration and me and my two little boys were almost hit. I checked and my car year, make and model had a recall for the exact issue and module but mine wasn’t listed in the recall and I think it should be!

Steering seems to binding while turning the wheel in either direction.

This will be my Second Review about this dealer's service department. I'm not reviewing the service technicians but I'm reviewing the customer service, porters and advisors. I had my vehicle towed there on the 23rd of August after waiting a full month for my appointment. I have called to check on any updates to see have my 2014 Kia has been looked at. 1st time they didn't even know my vehicle was there even after confirming with a service representative. 2nd time I was told when my vehicle was assigned to an advisor someone would contact me. Today I called and spoke with [XXX] and he put me on hold to speak with an advisor. After 15min Of silence. I thought maybe I was forgotten about by mistake. I called back and [XXX] who stated this was him name when I called back was very RUDE. He stated I put you on hold to someone who would speak to you and hung up on me. This is when I called back to speak directly to a supervisor in the service department. I been on hold over 16min as I write this review. No hold music just silence. My 1st encounter here for a recall I was told to pull in lane and leave keys in car. I waited as porters took other vehicles and mine sat blocking lanes. To my amazement I listened to them saying what assholes people where for leaving their cars, when an advisor took the keys. This is an great establishment with a lot of History to have its name tarnished by bad apples. 22min on hold and one has cared to even speak to me. Please pay attention to hold times at to of screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering column shakes violently between 60 MPH and 75 MPH. I have taken it to two different mechanics and they both said the same issue is the cause. There is a joint down in the steering column that has a rubber piece in the middle of it for securing the joint to keep it from shaking. That piece wears out and then it's metal on metal; hence the shaking. It always makes a loud clanking noise when I hit any bump, pothole, etc.

It feels slipping, clunking and metal hitting metal while turning steering wheel either right or left 1 inch or 2 inches either way. Feels like its going break. I uploaded the issue that I'm pretty sure it is, I called kia and they didn't extend the warrant on my specific kia optima 2014 even though it was affect and in their letter it said 2014 kia optima have that defect of coupler . I will also upload the letter but mines doesn't qualify and they're not able to tell my why

Steering column making rubbing noise when turning. It felt like a notch was rubbing against something. The car was no reason for this part to deteriorate the way it did. It just all of a sudden started this notch rubbing feeling in steering. I took car to Calavan KIA in Lithia Springs, GA to have it examined. They said the MDPS flexible coupling needed to be replaced. There are other KIA's that had this same issue, but repair was covered in recall. My repair was not covered even though it has less than 110,000 miles and is less than 10 years old.

The contact's daughter owns a 2014 Kia Optima. The contact stated that an abnormal clicking sound was coming from the steering wheel while turning in either direction. There was no warning light illuminated. The contact took the vehicle to an independent mechanic and was informed that the steering wheel coupler was defective and needed to be replaced. The dealer and the manufacturer were notified of the issue and both informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact owns a 2014 Kia Optima. The contact stated that the steering wheel would jerk and shake. In addition, the steering wheel would vibrate whenever the contact would drive over rough roads. The vibration would omit a loud vibrating noise as well. The vehicle's driver seat would move out of position independently. The contact also mentioned that whenever they attempted to move the seat it failed to adjust accordingly. The contact took the vehicle to the dealer who stated the steering column needed to be replaced along with other parts in connection to the steering. The contact stated that many bolts and screws had detached, as well, that needed to be replaced as well. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 126,170.

Mileage: 126,170

WHILE DRIVING AND ROTATING THE STEERING WHEEL LEFT OT LRIGHT THERE IS A "CLUNKING" NOISE. THE SERVICE REP AT KIA STATED THAT THIS IS A STEERING COLUMN COUPLER. WHILE DRIVING THERE ARE CERTAIN POINTS WHERE THE STERING WHEEL SHAKES TURNING AND HITTING LITTLE DEVIATION ON THE HIGHWAY. ACCORDING TO BUYAUTOPARTS.COM :The Steering Coupler, which includes a cylindrical rubber bushing, ensures the transfer of movement from the steering wheel to the steering rack. The axis of the cylindrical bushing is almost perpendicular to the axis of rotation of the steering system. I DO NOT BELIEVE ANY SHAKING WHILE DRIVING ON THE STEERING WHEEL SHOULD NOT OCCUR. NO WARNING LIGHTS HAVE OCCURED SINCE THE PROBLEM HAS BEEN NOTICED.

Power steering column is bad and comes on while driving and turning!

While driving making an left or right turns steering wheel locks up and very hard to turn. The steering wheel light is on with the slippery light too! Trying to pull to the side of road., turn car off and waited to restart car

The contact owns a 2014 Kia Optima. The contact stated that while turning the steering wheel left or right, there was an abnormal clicking sound coming from the steering wheel. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Steering column makes clicking noise and shakes violently when driving at 65 mph or more.

Vehicle check engine light came on at 164000mi. Diagnostics confirmed trouble codes P2562 (Power train system) and C2130, C1611, C1612 (Anti-lock brake sytem). The begins to shake at 40mph and the turbo fails to run properly causing the car to accelerate poorly and make steering an issue.

The contact owns a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, a clicking noise was heard when the steering wheel was turned. The contact's wife also informed the contact that the vehicle was shaking while she was driving. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 105,000.

Mileage: 105,000

Attempted theft of vehicle on 04/09/21 by breaking in the rear window since it is not armed by the factory alarm. Then breaking the steering column and using a USB charging cable to start vehicle. Vehicle is still with the dealer Russ Darrow Kia, Wauwatosa, WI. awaiting parts (back logged) due to the epidemic of break-ins on Kia and Hyundai models. Police report # 21-099-0033 and Insurance claims adjuster have been notified and paid for repairs - $3,000; claim # A00003252795 Vehicle is available for view upon request. Kia or Hyundai has does nothing to mitigate the problem nor have they acknowledged the problem. I have made several attempts to reach out to Kia for assistance, but to no avail.

I was getting into traffic and felt like power steering went on left turn Took to Kia repair shop on 5/26 RECEIVED call on 6/7 that repairs had been made costing $938.03 SAME PROBLEM NEXT DAY TOOK CAR BACK 6/11 RECEIVED message that car is repaired on 6/25 at NO Cost Picked up drove about 5 miles any took right turn to come home same it happened again They now have the car in the shop

The electric power steering stopped working.

A CLICKING NOISE IN THE FRONT END STARTED WHEN THE WHEEL WAS TURNED TO THE RIGHT. THIS WAS ABOUT 2 YEARS AGO. THE DEALERSHIP REPLACED A JOINT AND SAID IT WAS FIXED. A COUPLE OF WEEKS LATER THE NOISE STARTED AGAIN, BECAME WORSE AND THE STEERING FELT LOOSER. THE FRONT LEFT WHEEL ALSO FELT LOOSE WHEN GOING OVER BUMPS. THEY REPLACED THE STEERING COLUMN AND SOME OTHER RELATED PARTS. THIS TIME THE STEERING WAS LOOSER, THEY HAD TO REPLACE A BOLT AND SAID IT WAS FIXED. AS SOON AS I LEFT THE LOT I HEARD THE SAME NOISE BUT VERY FAINT. THE DEALERSHIP SAID IT WASN'T AN ISSUE BUT IT GOT WORSE OVER THE NEXT FEW WEEKS. THE RIGHT WHEEL HAD THE LOOSE FEELING WHEN GOING OVER BUMPS AGAIN. BY THIS TIME THE NOISE HAPPENED WHEN TURNING LEFT OR RIGHT. THE DEALERSHIP REPLACED THE STEERING COLUMN AND THE SAME PARTS AS BEFORE AGAIN. THAT SAME DAY I COULD HEAR THE FAINT NOISE AGAIN, DEALERSHIP SAID IT WAS FINE AGAIN. THE CLICKING NOISE BECAME WORSE JUST AS BEFORE AND NOTHING IS BEING DONE. THE SERVICE DEPARTMENT SAID THEY DIDN'T THINK IT WAS A SAFETY ISSUE BUT THEY OBVIOUSLY DON'T REALLY KNOW WHAT THE PROBLEM IS OR THEY WOULD HAVE BEEN ABLE TO REPAIR IT. IT HAS BEEN SEVERAL MONTHS SINCE THEIR LAST ATTEMPT AND IT KEEPS GETTING WORSE. WHEN GOING OVER THE SLIGHTEST BUMP THE FRONT WHEELS HAVE A LOOSE FEELING WHICH IS ALSO GETTING WORSE. THIS LOOSE FEELING IN THE FRONT WHEELS HAPPENS WHEN TURNING AND GOING STRAIGHT. SPEED DOESN'T SEEM TO BE A FACTOR IN ANY OF THE PROBLEMS.

Mileage: 50,000

I LEFT THE DEALER LOT AT CLOSING TIME 2/5/2021 THE TRACTION LIGHT AND BRAKE LIGHTS WARNINGS WERE ON THE ABS LIGHT THE CAR BRAKES SKIDDED UPON APPLYING BRAKES DRIVING AT A SLOW SPEED THE CAR SHOOK WHILE APPLYING BRAKES AND IT FELT AS THOUGH THE ENTIRE MOTOR WAS GOING TO FALL OUT . LATER MY 17 YEAR OLD WHOM HAS DRIVEN FOR 2 YEARS WAS DRIVING A FEW MILES FROM HOME SHE SAID THE STEERING WENT OUT THE BRAKES WENT OUT SHE SKID ACROSS TO THE OTHER SIDE OF THE ROAD DID NOT HIT ANYTHING YET THE ENTIRE ENGINE AND ENTIRE FRONT END OF THE CAR CAME APART THE FRAME AND ALL . SHE COULD EASILY HAVE BEEN KILLED I WOULD LIKE THIS INVESTIGATED THOROUGHLY. I TOLD HER TO DRIVE SLOW AND SHE WAS ONLY GOING AROUND THE CORNER I HAD PLANNED TO TAKE IT BACK TO THE DEALER THE FOLLOWING MONDAY BJUT WAS TOTALLED BEFORE I DID. SHE REPORTED GOING 45 MPH ON A ROAD WHEN I HAD THE ISSUES I WAS DRIVING ABOUT 35 TO 45 ON A REGULAR ROAD DID NOT DRIVE IT ON AN INTERSTATE YET DUE TO THE UNEASY WAYS IT WAS HANDELING AND I HAVE NEVER HAD A WRECK IN ALL MY YEARS OF DRIVING AND 1 AND A HALF HOUR DRIVE EACH WAY TO WORK FOR 40 YEARS . THE CAR ALSO FELT AS THOUGH IT WAS ACCELERATING ON ITS OWN ALSO'

Mileage: 210,000

RECALL ON ENGINE WAS REPLACED 2 YEARS AGO FOR HAVING METAL SHAVINGS IN THE OIL. THE SECOND MOTOR HAS 15,000 MILES ON IT AND IT'S BURNING OIL AND SMOKING TO WHERE YOU CAN'T SEE ANYTHING. I WAS GETTING ON I 65 GOING NORTH AND SMOKE CAME OUT. IT HESITATES TO GO. CAN'T DRIVE IT OVER 45-50. STEERING HAS A RECALL FOR A PLASTIC CUFFLING BEHIND STEERING WHEEL. IT WAS REPLACED LAST YEAR ACCORDING TO RIVERCHASE KIA IN PELHAM ALABAMA. IT IS NOW MAKING A POPPING NOISE AGAIN. CONDENSATION IS GETTING IN TAIL LIGHTS CAUSING THE BULBS TO BLOW. THE HEADLIGHTS WHEN ON DIM YOU CAN BARELY SEE.

Mileage: 15,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH, THE TRACTION CONTROL WARNING ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. AN INDEPENDENT MECHANIC WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.

Mileage: 154,000

A COUPLER ON THE STEERING COLUMN IS DEFECTIVE. IT IS CAUSING THE STEERING WHEEL TO MAKE A CLICKING NOISE EVERY TIME THE WHEEL IS TURNED. IF IT IS NOW REPLACED IT CAN CAUSE THE STEERING TO MALFUNCTION WHILE DRIVING.

Mileage: 988,000

WHEN DRIVING AT 60MPH MY STEERING WHEEL SHACKS AND IT DOES THE SAME EXACT THING WHEN I RIDE OVER A SPEED BUMP OR JUST HIT A BUMP IN THE ROAD. THERE IS A LOT OF PLAY IN MY STEERING WHEEL AND I CAN HEAR A CLACKING AND CLICKING NOISE WHEN JUST TURNING THE WHEEL. ALSO I'M CONCERN ABOUT MY AIR BAGS COME OUT BECAUSE OF ALL THE SHACKING AND CLICKING THAT'S COMING FROM MY STEERING WHEEL.

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL SUDDENLY BEGAN TO SHAKE, VIBRATE AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO NATIONWIDE KIA SERVICE CENTER LOCATED AT 20 WEST TIMONIUM RD, TOWSON, MD 21093, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

Mileage: 49,000

DRIVING DOWN IN MOTION ON A VILLAGE ROAD GOING 40 MPH, CAR COMPLETELY SHUT OFF, LOST POWER STEERING, I HAD TO PULL CAR OVER WITHOUT POWER STEERING TO SIDE OF BUSY ROAD, CAR WOULD NOT STOP RIGHT AWAY AND PARK WOULD NOT ENGAGED RIGHT AWAY INTO PARK, CAR THEN ROLLED FORWARD ABOUT 10 FEET AND SLAMMED INTO PARK. CAR WOULD NOT TURN OVER HOWEVER ALL POWER LIGHTS, AND BATTERY WERE WORKING WITHOUT ISSUE. CALLED A TOW TRUCK, COULD NOT GET AHOLD OF KIA FOR KIA 24 HOUR EMERGENCY ROADSIDE ASSISTANCE, DUE TO COVID-19, I HAD TO CALL A LOCAL BODY SHOP/USED CAR DEALER FOR A TOW.

Mileage: 102,367

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHEN THE STEERING WHEEL WAS TURNED IN ANY DIRECTION, IT MADE A CLICKING NOISE. THE CONTACT TOOK THE VEHICLE TO BILL BRYAN KIA (9039 US-441, LEESBURG, FL 34788) WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE AND KIA ISSUED COVERAGE THROUGH EXTENDED WARRANTIES FOR CERTAIN VEHICLES BASED ON THEIR LOCATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY DUE TO ITS PRODUCTION DATE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 55,751. *CW*JB

Mileage: 55,751

I'VE BEEN DRIVING LATELY AND THE STEERING WHEEL GETS PRETTY STIFF AND UNABLE TO TURN WITHOUT APPLYING FORCE. IT HAS HAPPENED WHILE DRIVING IN THE CITY, TURNING AND ALSO IN THE FREEWAY.

Mileage: 58,000

ON SEPTEMBER 30TH, 2019 DRIVING ON INTERSTATE 4 WEST BOUND EXITING ALTAMONTE SPRINGS FL, MY STEERING BEGAN MAKING A THUMBING SOUND ALONG WITH A VIBRATION. AS SOON AS I PARKED, I BEGAN LOOKING FOR THE CAUSE OF SOUND. IT COMING FROM A 12 INCH STEERING COLUMN. I CALL KIA ON OCTOBER 3RD ASKING ON ANY TSB OR RECALLS ON THIS DANGEROUS ISSUE. NONE FOUND. THIS OCCURRED WITH NO WARNING. PLEASE INITIATE A RECALL ON THIS ISSUE. OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.

Mileage: 99,000

MY STEERING WHEEL STARTED MAKING CLICKING SOUND AFTER RESEARCHING I FOUND IT WAS A COMMON PROBLEM IN 2014 KIA OPTIMA CAUSED BY PLASTIC STEERING COUPLER CONFIDENT THAT KIA WOULD COVER IT BECAUSE OF THE SERVICE BULLETIN PUT OUT FOR MY YEA RE AND BACK TO MY SURPRISE I HAD TO PAY OUT OF POCKET $340. GOD KNOW WHY A MANUFACTURE WOULD PUT PLASTIC IN MAJOR COMPONENT OF THE STEERING COLUMN. I CONTACTED THEIR CONSUMER AFFAIRS DEPARTMENT AND WAS TOLD MY VIN WAS NOT COVERED AND DESPITE IT BEING ISSUED FOR MY YEAR AND MAKE NO OTHER ASSISTANCE WOULD BE PROVIDED UNLESS A FUTURE RECALL WAS ISSUED. THIS IS HUGE SAFETY ISSUE WHICH I CAUGHT PRIOR TO A FATALITY

Mileage: 104,000

MY 2014 KIA OPTIMA STARTED MAKING A CLICKING/RATTLING NOISE IN THE STEERING COLUMN WHEN DRIVING. THE NOISE IS WORSE WHEN YOU HIT A SMALL DIP IN THE ROAD. THE STEERING FEELS CATCHY AND UNSAFE. OVER THE PAST THE PAST 2 YEARS MY ALIGNMENT HAS BEEN OFF CAUSING ABNORMAL WEAR AND REPLACEMENT OF MY TIRES. I WILL BE TAKING IT TO THE KIA DEALERSHIP TODAY AND HOPEFULLY THEY CAN FIX THIS PROBLEM

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 35 MPH OVER BUMPS IN THE ROAD, THE STEERING MADE AN ABNORMAL TAPPING AND KNOCKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD CAR KIA SOUTH (7915 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224, (210) 305-5658) WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE SHOULD BE COVERED UNDER THE CUSTOMER SATISFACTION WARRANTY EXTENSION PROGRAM. THE FAILURE MILEAGE WAS 30,389.

Mileage: 30,389

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 70 MPH, THE STEERING WHEEL FELT LOOSE AND STARTED TO PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO PEP BOYS WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,901.

Mileage: 78,901

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHEN THE VEHICLE WAS ENGAGED IN REVERSE, IT BECAME DIFFICULT TO STEER. ALSO, THE ELECTRONIC STABILITY CONTROL AND ELECTRIC POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. THE CONTACT CALLED HENDRICK KIA OF CONCORD (7550 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8591) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE DIAGNOSED UNTIL MARCH 18, 2019. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,338.

Mileage: 96,338

MY 2014 KIA OPTIMA IS MAKING THE SAME KLUNK NOISE AS MY PREVIOUS KIA OPTIMA 2012, BUT THE 2014 DOESN'T HAVE A RECALL ON THE SAME ISSUE AS MY PREVIOUS OPTIMA HAD. BUT IT'S THE SAME NOISE WHEN I TURN THE STEARING WHEEL.

2014 KIA OPTIMA HYBRID COMPLETELY SHUT DOWN WHILE DECELERATING FOR A TRAFFIC LIGHT. THE CAR DISPLAYED A FAULT ON THE SCREEN AS A "POSSIBLE BATTERY MANAGEMENT SYSTEM FAILURE." WHEN THE CAR SHUT DOWN. HAD LOSS OF STEERING CONTROL (ELECTRICAL/OPTICAL STEERING). HAD TO SLOW TO STOP, PLACE TRANSMISSION SELECTOR IN PARK BEFORE THE CAR WOULD ALLOW RESTART. ENGINE WARNING LIGHT STAYED ON FOR 3 HOURS THEN EXTINGUISHED BY ITSELF. BMS WAS UPDATED AT COST TO CUSTOMER.

Mileage: 64,887

TAKATA RECALL'. WHEN DRIVING 70 MILES THE CAR GETS UNCONTROLLABLE AT TIMES SO YOU HAVE TO LOWER YOUR SPEED , WHEN PARKED AN I PUT MY FOOT ON BRAKE THERE'S A TICKING NOISE AN YOU CAN FEEL PRESSURE . THE ENGINE HAS BEEN TICKING A LOT MORE AM HESITANT I KNOW A LOT OF COMPLAINTS HAS BEEN MADE ON THE STEERING AN IT'S GETTING OUT OF HAND ! THE CAR IS NOT SAFE ON THE HIGHWAY COULD RESULT IN CRASH

Mileage: 62,000

DRIVING ON THE INTERSTATE IT PULLS EXTREMELY BAD ALMOST CAN'T CONTROL IT , ESPECIALLY IF THERE'S ANY WIND BLOWING . VERY HARD TO DRIVE IT FOR A LONG TIME ON THE INTERSTATE

Mileage: 53,000

AS MANY OTHER DRIVERS HAVE STATED, 2014 KIA OPTIMA DRIFTS AT HIGHWAY SPEEDS. TAKES CONSTANT CORRECTION TO KEEP IN LANES > 55 MPH. HAS HAPPENED SINCE I OWNED CAR, BUT HAS WORSENED AS OF 2016. JUNE 08, 2016 - COMPLAINED TO DEALER THAT CAR DRIFTS AT HIGHWAY SPEED. REPLY WAS IT IS OK. APRIL 4, 2017 - DEALER TEST DROVE, SAID THEY COULD NOT DUPLICATE. APRIL 19, 2017 - CONTACTED KIA USA AND OPENED COMPLAINT. # K3421611 NO HELP. KIA SAID AS LONG AS THE TECH FELT IT DID NOT DRIFT, THEN NOTHING THEY COULD DO. MAY 3, 2017 - PURCHASED 4 NEW CONTINENTAL TIRES TO SEE IF THAT WOULD CORRECT PROBLEM TO NO AVIAL. SO IT IS MY WORD AGAINST THE TECH AND I AND 35 OTHER CONSUMERS HAVE CARS THAT DRIFT AT HIGHWAY SPEEDS.

Mileage: 20,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT APPROXIMATELY 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL STOP FUNCTIONING. THE CONTACT COASTED TO THE SIDE OF THE ROAD, AFTER A FEW MINUTES, THE CONTACT WAS ABLE TO RESUME DRIVING. IN ADDITION, THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN INTO A PARKING LOT THERE WAS A RATTLING NOISE COMING FROM THE INTERIOR OF THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE RESIDENT OF THE CONTACT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, LOCATED ON DELSEA DR, VINELAND NJ, WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING CABLE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST HER WITH THE FAILURE AND WAS TO GO THROUGH THE VEHICLE WARRANTY FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE WOULD SWAY FROM RIGHT TO LEFT AND THE STEERING WAS UNSTABLE. THE CONTACT INDICATED THAT THE VEHICLE WAS DIFFICULT TO DRIVE IN A STRAIGHT LINE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

DRIVING AT SPEEDS BETWEEN 60 - 85 MPH ON THE HIGHWAY, CAR BEGINS TO DRIFT TO THE LEFT CAUSING DRIVER TO TRY TO CORRECT. THIS CREATES DRIVER TO OVER STEER AND MAKING CAR TAKE A HARD SWERVE TO THE RIGHT. CONSTANTLY TRYING TO STEER AND CORRECT THE CAR AT HIGH SPEEDS. AT THESE LISTED SPEEDS CAR WILL NOT CONTINUE ON A STRAIGHT LINE. WHEN HITTING THE BRAKES THE CAR SEEMS TO WANT TO GO EITHER LEFT OR RIGHT WHEN BRAKING AT LISTED SPEEDS ABOVE. CAR IS VERY DANGEROUS DRIVING AT LISTED SPEEDS, IT IS A CONSTANT BATTLE TO TRY AND KEEP IT IN THE DESIGNATED LANES. WHEN TRYING TO CORRECT THE PROBLEM BY ADJUSTING LEFT OR RIGHT IT THE CARS BEGINS TO WANT TO LOSE CONTROL.

Mileage: 26,440

IF I DRIVE OVER 35-40 MPH MY CAR BEGINS TO SWERVE AND I OR MY HUSBAND CAN'T CONTROL THE STEERING. I CAN'T DRIVE ON THE INTERSTATE BECAUSE OF MY CAR SWERVING UNCONTROLLABLY DESPITE MY CONSTANT CORRECTIONS. I HAVE ALMOST HIT COUNTLESS CARS BECAUSE OF THIS MALFUNCTION. WINDY DAYS ARE THE WORST, I CAN'T DRIVE MY CAR OVER 20 MPH. I'VE ALSO BEEN PULLED OVER MULTIPLE TIMES BECAUSE OF THE CAR SWERVING. MIND YOU I JUST PURCHASED MY CAR IN OCTOBER 2015, I'VE ONLY HAD THIS CAR A FEW MONTHS BUT I'M READY TO GET RID OF IT. I HAD THE ALIGNMENT CHECKED AND THEY SAID THERE'S NOTHING WRONG WITH IT. I AM SCARED FOR ME AND MY FAMILY'S SAFETY. I'VE TALKED TO MULTIPLE OPTIMA OWNERS AND WE ALL SEEM TO HAVE THE SAME PROBLEM. WHY IS THIS NOT A RECALL?? HOW MANY ACCIDENTS HAVE TO HAPPEN BEFORE THIS IS A RECALL?

Mileage: 41,620

I TOOK MY CAR IN FOR AN OIL CHANGE TO THE DEALER AND THEY SAID THERE WAS A RECALL ON THE STEERING PANEL. I ASKED WHY I DID NOT GET A NOTICE AND THEY SAID IT WAS NOT THEIR PROBLEM THAT I WOULD NEED TO CALL KIA MOTORS. I CALLED KIA AND THEY SAID THEY DO NOT SEND THEM OUT ALL AT ONCE...CERTAIN TIMES. THIS DID NOT MAKE SENSE I ASKED IF ONE HAD BEEN OUT TO ME AND THEY WERE VERY UNHELPFUL. SHOULDN'T EVERYONE RECIEVE NOTICE WHEN THERE A PROBLEM?

Mileage: 13,200

THIS IS MY SECOND KIA OPTIMA, THE FIRST ONE WAS AN OPTIMA EX FULLY EQUIPPED. I NEVER DROVE OVER 60 MPH, SO NEVER EXPERIENCED ANY WRONGS WITH MY STEERING, I WAS TRULY HAPPY WITH IT. WHEN I GOT MY SECOND KIA JUST A FEW MONTHS BACK, I DECIDED TO GET THE SX TURBO, AGAIN FULLY EQUIPPED. IT WAS DEFINITELY NOT A WISE DECISION, THIS CAR HAS MANY ISSUES BUT I WILL CONCENTRATE ON "STEERING AT HIGH SPEEDS". WHILE DRIVING ON THE HIGHWAY AT A SPEED OVER 65 MILES AN HOUR THE CAR TRIED TO STEER TO THE LEFT SO A 4 HOUR DRIVE BETWEEN MIAMI EN ORLANDO BECAME A WORKOUT, TRYING TO KEEP THE CAR STRAIGHT. WHILE SWITCHING LANES, THE CAR WAS ALL OVER THE ROAD MOVING FROM LEFT TO RIGHT. I THOUGH MAYBE THE TIRES AIR PRESSURE IS HIGH, SO I STOPPED TO CALIBRATE THEM, BUT NO THEY WERE OKAY. LONG STORY SHORT I DID SLOW DOWN TO BELOW 60MPH, BUT MY QUESTION REMAINS, WHY A TURBO IF YOU CANT DRIVE IT AT HIGH SPEEDS (OVER 70), I TOOK THE CAR BACK TO THE DEALER AND GUESS WHAT I GOT BACK HOME CAUSE THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. I AM THE DRIVER, I KNOW WHEN SOMETHING IS WRONG, I EXPLAINED THE ISSUE WITH DETAILS TO MAKE IT EASIER FOR THEM TO FIND THE ISSUE AND SOLVED IT. KIA IF THIS WAS A SURVEY. 1 START OUT OF 5 I AM UNHAPPY. *TR

Mileage: 8,235

IT IS ALMOST IMPOSSIBLE TO DRIVE THE CAR STRAIGHT AT HIGHWAY SPEEDS. THE STEERING STICKS AND IN ORDER TO MAKE THE SMALLEST CORRECTION, YOU HAVE TO OVER-CORRECT. THIS RESULTS IN GOING DOWN THE HIGHWAY IN AN S PATTERN. IT IS NOT AS NOTICEABLE AT LOWER SPEEDS. I JUST TOOK A 3 HOUR TRIP ON THE HIGHWAY AND BY THE TIME I FINISHED I WAS EXHAUSTED FROM THE AMOUNT OF CONCENTRATION REQUIRED TO SIMPLY DRIVE THE CAR IN MY LANE. *TR

Mileage: 11,250

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT AND TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,050.

Mileage: 13,050

HI MY NAME IS [XXX]I HAVE 2014 KIA OPTIMA LX. I HAVE THE CAR SINCE IT HAD 2 MILES AND NOW HAS 14700. WHAT IS RIDICULOUS IS THE STRUTS MAKE CLUNKING NOISE OVER SPEED BUMPS. THE CAR CHANGES LANE BY ITS SELF. YOU CAN HOLD THE STEERING WHEEL CENTER AND THE CAR GOES TO THE LEFT. TOOK IT TO THE DEALER AND THEY SAID IT'S NORMAL. LIES ALL LIES . PLEASE TELL ME HOW MY STRUTS HAVE A SMALL LEAK BUT NOT ENOUGH TO DO ANYTHING ABOUT IT I THOUGHT IT WAS A NEW CAR. IT SEEMS LIKE THE CAR WAS MADE POORLY AND RUSHED. I ALSO FEEL AS IF KIA IS LYING ABOUT GAS MILEAGE AGAIN. THE STEERING FEELS TERRIBLE WHEN YOU ARE ON THE HIGHWAY. THEY ARE A SAD EXCUSE FOR A CAR COMPANY AND AM COMPLETELY DISAPPOINTED WITH THEM. THE REFUSE TO HELP TO ACKNOWLEDGE THAT THERE IS AN ISSUE WITH THE OPTIMA STEERING I HAVE A FAMILY MEMBER WITH A 2013 KIA OPTIMA LX WITH THE SAME STEERING ISSUE. SO TELL ME HOW DO THEY HAVE THE SAME STEERING ISSUE IF THE 2014 WAS REDESIGNED. THE CAR SEEMS LIKE IT LEAKS AIR INTO THE CABIN THEY SAY OTHER WISE. I'M NOT A HAPPY CUSTOMER AND WON'T BE TILL THEY PUT A RECALL FOR MPG. SUSPENSION. STEERING AND BRAKES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 5

AT ANY SPEED ABOVE 30 MPH, THE STEERING SYSTEM HAS A DELAYED RESPONSE. AS YOU TORQUE THE STEERING TO HOLD A POSITION ON A CROWNED ROAD SURFACE, THE STEERING FINALLY RECOGNIZES A STEERING INPUT COMMAND AND IMMEDIATELY JUMPS TO THE NEW POSITION. NOT ONLY IS IT DISCONCERTING, BUT DEPENDING ON THE ROAD CONDITION (TRAFFIC, LANE WIDTH, OVERALL SPEED) THESE "DIGITAL" JUMPS IN POSITIONING OF THE STEERING WHEEL RESULT IN SIGNIFICANT DRIFTING TO THE LEFT OR RIGHT. I HAVE FOUR CARS, THIS IS THE ONLY "FLY BY WIRE" CAR OF THE LOT. ALL OTHERS HAVE "ANALOG" STEERING WHICH ENABLES CONTINUOUS PRESSURE TO BE APPLIED TO THE STEERING SYSTEM TO MAINTAIN POSITION ON THE ROAD. THIS IS AN EXTREMELY UNSAFE SITUATION. I HAVE THE TURBO OPTIMA. THE DEALER "SOLUTION" WAS TO "TAKE THE STEERING OFF SPORT MODE" AND PUT IN STANDARD MODE. I DIDN'T BUY A TURBO VEHICLE TO BE FORCED TO OPERATE IT LIKE A STANDARD OPTIMA. THE STEERING PERFORMANCE IS FAR LESS IN STANDARD MODE AND MAKES THE VEHICLE RESPONSE SLUGGISH. *TR

TRAVELING ON MAJOR HIGHWAY TO AND FROM WORK DAILY CAR IS EXTREMELY DIFFICULT TO KEEP ON THE HIGHWAY..CAR DRIFTS LEFT TO RIGHT .CONSTANTLY TRYING TO KEEP CAR STRAIGHT ON THE HIGHWAY BY TURNING VEHICLE LEFT RIGHT....LEFT RIGHT!!!!!STRESSFUL!!!!! I JUST PURCHASED THIS VEHICLE! *JS

Mileage: 13,000

I PULLED OFF A FRONTAGE ROAD ON TO THE HIGHWAY INTO A CONSTRUCTION ZONE. WHILE DRIVING ABOUT 25-30 MPH MY HAZARD LIGHTS CLICKED ON WHEN MY BLINKER WENT OFF, I REALIZED MY POWER STEERING WAS GONE AND I WAS LOOSING CONTROL. I COASTED TO THE SIDE OF THE ROAD AND REALIZED MY ENGINE HAD SHUT OFF ON ITS OWN. SCARED ME TO DEATH! IF I WOULD HAVE BEEN DRIVING FASTER OR GOING AROUND A TURN I WOULD HAVE BEEN IN SERIOUS DANGER! I GATHERED MY THOUGHTS AS TO WHAT HAPPENED, CALLED MY HUSBAND AND HE SAID TO TRY AND SIMPLY RESTART THE CAR. IT STARTED ON THE FIRST TURN W/ NO HESITATION. I TOOK THE CAR TO THE DEALER THE FOLLOWING DAY AND WAS TOLD THAT THERE WERE NO CODES SHOWING AND IT WAS PROBABLY JUST A GLITCH AND THEY TRIED TO SEND ME HOME IN IT! THAT IS A MAJOR PROBLEM TO ME! I BELIEVE I DESERVE AN EXPLANATION AND A FIX FOR THE PROBLEM RATHER THAN TOLD IT PROBABLY WONT HAPPEN AGAIN, SO DON'T WORRY ABOUT IT! AFTER SPENDING 4 HOURS AT THE DEALERSHIP THEY DECIDED TO KEEP THE CAR FOR ANOTHER FEW DAYS AND PUT ME IN A RENTAL. I PRAY THEY FIND THE CAUSE SINCE I DON'T FEEL SAFE UNTIL THEY DO. *TR

Mileage: 6,200

THIS IS NOT A NEW COMPLAINT AS I SEE MANY OTHERS!!!! I PURCHASED A KIA OPTIMA 2014 ON NOVEMBER 8, 2014 WITH 175 MILES. I DID TEST DRIVE BUT NOT AT SPEEDS ABOVE 60 MPH. THE FIRST TIME I DROVE ON THE INTERSTATE, AT SPEEDS 70-80 MPH, I NOTICED I WAS REALLY HAVING TO "STEER" THIS CAR. FIRST LEFT, THEN RIGHT AND NEVER STOPPING UNTIL SPEEDS DROPPED BELOW 60 MPH OR SO. I TOOK IT TO THE DEALER AND THEY CHECKED IT OVER AND SAID EVERYTHING WAS FINE. NEXT HIGHWAY DRIVE WAS 90 MILES EACH WAY AND THE CAR IS DEFINITELY "ALL OVER THE LANE", SO MUCH SO I ACTUALLY GOT MOTION SICKNESS AND ALMOST HAD TO STOP TO VOMIT. WHEN I RETURNED HOME AND STARTED RESEARCHING, I FOUND A SITE WWW.ARFC.ORG AND TO MY SURPRISE, THERE ARE PLENTY OF COMPLAINTS ABOUT THIS EXACT SAME ISSUE WITH THIS CAR. I HAVE JUST NOTIFIED THE DEALER, ALTHOUGH FROM READING OTHERS EXPERIENCES, I AM NOT OPTIMISTIC ABOUT KIA FIXING IT. I IMPLORE YOUR ORGANIZE TO FORCE KIA'S MANAGEMENT TO CORRECT THIS PROBLEM BEFORE THERE ARE DEATHS INVOLVED. IT IS TRULY AN UNSAFE CAR ON THE INTERSTATE HIGHWAY, WHICH SADLY, IS THE BULK OF MY DRIVING. *TR

Mileage: 475

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

Mileage: 300

VEHICLE DRIFTS FROM SIDE TO SIDE. VERY DIFFICULT TO MAINTAIN A STRAIGHT LINE. CONSTANT CORRECTIVE STEERING REQUIRED. *TR

Mileage: 100

THE STEERING WANDERS SIDE TO SIDE. IT IS A CONSTANT BATTLE TRYING TO KEEP IT IN A STRAIGHT LINE.THERE IS NO "SWEET SPOT" YOU CONSTANTLY HAVE TO CORRECT A LITTLE LEFT THEN A LITTLE RIGHT OVER AND OVER AGAIN. ALSO AIR CONDITIONER FAILED TWICE. CAR ONLY HAD 200 MILES ON IT. AND AGAIN AT 350 MILES. *TR

Mileage: 3,031

AFTER PURCHASING A BRAND NEW KIA OPTIMA (51 MILES ON IT AT DELIVERY), IT BECAME VERY APPARENT THERE WERE MAJOR ISSUES WITH ITS STEERING AT SPEEDS OVER 50 MPHS. THE VEHICLE WOULD MOVE LEFT OR RIGHT WITHIN A LANE ON ITS OWN AND I WOULD HAVE TO CONSTANTLY PUT INPUT INTO THE STEERING WHEEL TO KEEP IT WITHIN A LANE. MY FIRST ATTEMPT TO REMEDY THE ISSUE WAS TO MY LOCAL DEALERSHIP DOWN THE STREET. THE DEALERSHIPS FIRST ATTEMPT WAS TO CHANGE THE STEERING COMPUTERS SETTING TO MORE OF A SPORT MODE (TOLD EX MODEL ONLY HAS 2 STEERING SETTINGS) AND I WAS OUT OF THERE IN 15 MINUTES. THE CHANGE DID NOTHING TO FIX THE PROBLEM. I TOOK THE VEHICLE BACK TO THE SAME DEALERSHIP AND RE-EXPLAINED THE STEERING ISSUES I WAS HAVING. AFTER RECEIVING A PHONE CALL FROM A SERVICE ADVISOR, I WAS TOLD THE DEALERSHIP HAD CONTACTED KIA REFERENCE THE PROBLEM AND THE DEALERSHIP WAS TOLD TO REPLACE THE ENTIRE STEERING COLUMN TO FIX THE SIDE TO SIDE DRIFTING ISSUE. THE STEERING COLUMN WOULD HAVE TO BE ORDERED AND MY BRAND NEW VEHICLE WAS AT THE DEALERSHIP FOR 5 DAYS TO HAVE A MAJOR PART REPLACED. UPON A CALL FROM THE SERVICE REP. I WAS TOLD MY VEHICLE WAS FIXED AND IT WAS READY FOR PICKUP. IT WAS THE NEXT DAY THAT I GOT THE VEHICLE ON THE FREEWAY ONLY TO FIND I WOULD STILL DRIFT LEFT AND RIGHT. THE PROBLEM WAS NOT FIXED. I CALLED THE DEALERSHIP AND I SET UP AN APPOINTMENT TO TAKE A DRIVE WITH THE MECHANIC WHO SIGNED OFF ON THE REPAIR. I DROVE WITH THE MECHANIC AND SHOWED HIM THE DRIFTING ISSUE WAS STILL THERE. HE AGREED IT SHOULD NOT BE DOING IT BUT I WOULD HAVE TO WAIT FOR A PENDING COMPUTER FIX KIA WAS WORKING ON. I ASKED WHEN THIS WOULD BE AVAILABLE AND I WAS TOLD IT COULD BE 1 MONTH OR UP TO 8 MONTHS. NOW I'M THINKING ABOUT USING THE LEMON LAW IN MY STATE TO RETURN THE VEHICLE. IT HAS LESS THAN 2,000 MILES AND I WON'T LET ANYONE IN MY FAMILY DRIVE IT BECAUSE ITS UNSAFE. *TR

Mileage: 150

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD STEER IN OPPOSITE DIRECTIONS. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE TIRE PRESSURE WAS TOO HIGH AND THAT THE STEERING WHEEL WAS OVERLY SENSITIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105.

Mileage: 105

I RECENTLY LEASED A 2014 KIA OPTIMA LX AND WHEN DRIVING HOME ON THE HIGHWAY EXPERIENCED THE FOLLOWED HAZARDS WITH THIS VEHICLE: - DRIFTING - PULLING TO THE LEFT AND RIGHT - DIFFICULTY MAINTAINING STRAIGHT COURSE AND FEELING LIKE THE CAR WAS "ALL OVER THE ROAD" - INSTABILITY WHEN DRIVING IN WINDY CONDITIONS - EXTREMELY SENSITIVE STEERING WHEEL THE CAR PULLED TO THE LEFT AND RIGHT CONSTANTLY AND WAS WORSE AT HIGHER SPEEDS. THE CAR WOULD DRIFT IN LANES AND IT WAS CONSTANT WORK TO GET IT TO GO STRAIGHT WHICH SEEMED IMPOSSIBLE. HIGH GUST WINDS MADE IT SEEM LIKE MY WAR WAS GOING TO MOVE INTO THE OTHER LANE. I CONTACTED DEALERSHIP AND AFTER FURTHER RESEARCH BY THEM, THEY SAID THEY COULD ELECTRONICALLY CHANGE THE MODE OF THE POWER STEERING. THERE SEEM TO BE 2 MODES AVAILABLE AND ONE OF THEM MAKES THE STEERING FLIMSY AND HARD TO HANDLE AND THE OTHER MAKES IT FEEL MORE STABLE LIKE A STEERING WHEEL SHOULD BE. I WOULD SUGGEST ANYONE EXPERIENCING THIS PROBLEM TO CONTACT THEIR SERVICE DEPARTMENT AND ASK FOR THE MODE CHANGE. MOST DEALERSHIP STAFF DON'T EVEN KNOW THIS OPTION EXISTS AND SOME SERVICE DEPARTMENTS AREN'T FAMILIAR WITH IT EITHER BUT APPARENTLY IT DOES EXIST. I WOULD NOT HAVE KEPT THIS VEHICLE IF THEY COULDN'T HAVE CHANGED THE POWER STEERING MODE BECAUSE IT IS SIMPLY UNSAFE TO DRIVE. AGAIN, THIS IS NOT A MODE FEATURE ON THE DASHBOARD OR A DISPLAY FUNCTION THAT SOME OF THE OTHER KIA MODELS HAVE. THIS IS SPECIFICALLY SOMETHING THAT THE SERVICE DEPARTMENT NEEDS TO DO ELECTRONICALLY AND THEY CAN DO THIS ON THE LX MODEL. ONE OTHER FEATURE I JUST DISCOVERED THAT I DON'T LIKE AND THINK MAY BE AN ADDITIONAL PROBLEM IS THE RIDICULOUSLY LOW PASSENGER SEAT. THIS MAKES NO SENSE TO ME AT ALL AND I WILL BE INQUIRING WITH SERVICE ABOUT IT. *TR

Mileage: 90

THE CAR WILL NOT STAY IN ITS LANE. IT WONDERS AND IS VERY DANGEROUS! *TR

Mileage: 100

I RECENTLY PURCHASED A 2014 KIA OPTIMA FOR MY WIFE, I CHOOSE THIS CAR SINCE I ALREADY OWNED A 2011 OPTIMA THAT I HAVE BEEN HAPPY WITH, ALMOST 50,000 MILES. SO I FELT I KNEW WHAT I WAS GETTING WITH THE 2014 OPTIMA. I DROVE THIS CAR FOR THE FIRST TIME LAST WEEK AND AT HIGHWAY SPEEDS THERE IS DEFINITELY AN ISSUE WITH THE STEERING, IT IS CHALLENGING TO KEEP IT STRAIGHT AT HIGHWAY SPEEDS, WHEN YOU NEED TO MAKE A CORRECTION TO FOLLOW A CURVE IN THE ROAD, IT IS AS IF THE VEHICLE OVER SHOOTS AND THEN YOU NEED TO CORRECT AGAIN, CAUSING YOU TO MOVE BACK AND FORTH IN THE LANE, IT ALSO FEELS LIKE THE STEERING WHEEL IS HELD IN POSITION BY SOME ELECTROMAGNETIC FORCE, WHILE DRIVING AT HIGHWAY SPEEDS AND IT TAKES EXTRA EFFORT TO MOVE IT FROM THIS POSITION . I AM CONCERNED SINCE I HAVE DRIVEN MY 2011 OPTIMA FOR 3 YEARS AND IT DOES NOT DISPLAY ANY OF THESE CHARACTERISTICS. KIA NEEDS TO LOOK INTO THIS BEFORE SOMETHING TRAGIC HAPPENS. *TR

Mileage: 150

AT ALL SPEEDS SINCE NEW - THE CAR HAS HAD NO PREDISPOSITION TO GO STRAIGHT. THE STEERING WHEEL NEEDS CONSTANT INPUT AS THE CAR CONTINUOUSLY WANDERS FROM SIDE TO SIDE. THE STEERING WHEEL NEEDS EXCESSIVE INPUT TO MAKE EVEN THE SLIGHTEST CORRECTION. AND, WHEN THE STEERING DOES RESPOND - IT OVER CORRECTS. THIS EFFECT HAS YOU WEAVING CONSTANTLY. IN THE TIME IT TAKES TO LOOK OVER YOUR SHOULDER TO CHECK TRAFFIC - YOU CAN BE IN THE NEXT LANE. RATHER THAN BEING ABLE TO MAKE A SMOOTH TURN - THE DRIVING LINE THROUGH A TURN LOOKS MORE LIKE A CIRCULAR SAW BLADE THAT A SMOOTH ARC. THE ELECTRIC ASSIST STEERING HAS A DIGITAL FEEL. IT'S AS IF THERE ARE PROGRAMMED DIGITAL POSITIONS THAT THE WHEEL CAN BE TURNED TO. ANYTHING IN BETWEEN THOSE POSITIONS HAS YOU FIGHTING THE STEERING WHEEL TO HOLD YOUR LINE. IT'S BAD DRIVING DOWN THE FREEWAY. IT'S THE MOST DANGEROUS WHEN DRIVING ON NARROW TWO-LANE ROADS - ESPECIALLY WHEN THEY'RE WINDY. IT'S SUBTLE, BUT, YOU CAN FEEL DISTINCT FAVORED STEERING WHEEL POSITIONS TO EITHER SIDE OF STRAIGHT AHEAD(EXAMPLE: 2 AND 4 DEGREES TO EITHER SIDE). IT FEELS AS IF THE STEERING CLICKS INTO THOSE POSITIONS. WHEN THE WHEEL IS IN ONE OF THESE POSITIONS - AND, THE ARC OF THE TURN MATCHES THE 2 OR 4 DEGREE STEERING ANGLE - YOU CAN GO AROUND CORNERS WITH NO HANDS ON THE WHEEL. IT FEELS ELECTRICALLY STUCK IN POSITION. IF A TURN IS NOT THE SAME ANGLE AS THE STUCK POINTS - YOU OFTEN FIND YOURSELF COUNTER-STEERING THROUGH THE TURN. EXAMPLE: YOU'RE GOING THROUGH A 3 DEGREE LEFT HANDER. THE STEERING WHEEL FAVORS A 2 OR 4 DEGREE POSITION. THE 2 DEGREE POSITION HAS YOU DRIFTING TO THE OUTSIDE OF THE TURN. YOU CORRECT TO TIGHTEN IT UP. THE WHEEL CORRECTS BY GOING TO THE FAVORED 4 DEGREE POSITION. YOU HAVE TO HOLD PRESSURE ON THE WHEEL TO THE RIGHT(COUNTERSTEER) TO HOLD YOUR LINE IN A LEFT HAND TURN. UNFORTUNATELY, THERE IS NO FAVORED POSITION FOR GOING STRAIGHT. DANGEROUS! *TR

Mileage: 26

VEHICLE DEMANDS CONSTANT CORRECTING OF THE STEERING WHEEL IN ORDER TO SAFELY REMAIN INSIDE A LANE. SMALL CORRECTIONS TO ONE SIDE WILL RESULT IN THE VEHICLE OVERTURNING TO THE OTHER SIDE AND VICE VERSA. IT IS PHYSICALLY EXHAUSTING TO MAINTAIN THE VEHICLE SAFELY ESPECIALLY ON LONGER DRIVES. DEALERSHIP DENIES THERE IS ANY PROBLEM WITH THE VEHICLE WHEN THERE CLEARLY IS. COULD POSSIBLY BE THAT THEY KNOW THE PROBLEM EXISTS BUT DO WANT TO LOSE SALES BY ADMITTING TO IT. PLEASE ADDRESS THIS ISSUE AS THERE ARE MANY OTHER COMPLAINTS ON OTHER WEBSITES SUCH AS CARCOMPLAINTS.COM ABOUT THE SAME ISSUES AND IT IS A VERY DANGEROUS PROBLEM THAT SHOULD BE PREVENTED. *JS

Mileage: 500

CAR DEMANDS CONSTANT CORRECTION OF STEERING WHEEL TO MAINTAIN STRAIGHT LINE. THERE DOESN'T SEEM TO BE ANY TIME OR STEERING WHEEL POSITION WHERE CAR WILL TRACK IN A STRAIGHT LINE. THE LEAST CORRECTION TO THE LEFT WILL RESULT IN THE CAR MOVING LEFT PAST WHERE IT SHOULD BE TRACKING, NECESSITATING A SMALL CORRECTIVE MOVEMENT OF THE STEERING WHEEL TO THE RIGHT, WHICH RESULTS IN THE SAME OVER-CORRECTING. THERE IS NO CENTER NULL SPOT WHERE IT DOESN'T REQUIRE MORE AND CONSTANT ATTENTION. THREE SECONDS OF INATTENTION AND YOU COULD BE EITHER OVER THE CENTER LINE OR OFF ON THE SHOULDER. VERY TIRING TO DRIVE. IN ALL THE CARS I HAVE OWNED OVER MY LIFETIME, I HAVE NEVER HAD ONE THAT WAS THIS HARD TO HANDLE OR WAS AS INHERENTLY DANGEROUS. IT WAS PURCHASED FOR MY WIFE AND I AM AFRAID FOR HER TO DRIVE IT. KIA HAS ATTEMPTED TO FIX IT BY TRYING ALL FOUR STEERING SETTINGS AND IT HAS MADE NO DIFFERENCE. FRONT END ALIGNMENT AND TIRE PRESSURES HAVE BEEN CHECKED. KIA HAS GIVEN UP ON FIXING IT SAYING IT MEETS ALL THEIR SPECS, BUT OFFERED ME $400 AND A $50 VISA CARD TO JUST GO AWAY. PROBLEM IS THIS: IT WILL COST ME $5000 TO TRADE IT FOR SOME OTHER MAKE OF 2014 LIKE-EQUIPPED CAR, SO I HAVE NO RECOURSE BUT BINDING ARBITRATION SINCE THAT IS PART OF THE CONTRACT I SIGNED EVEN THOUGH I PAID CASH FOR THE VEHICLE. *TR

Mileage: 65

I RECENTLY FILED 2 COMPLAINTS WITH YOUR OFFICE BUT WOULD NOW LIKE TO AMEND OR RETRACT THESE. AFTER A LITTLE MORE THAN 1K ON THE ODOMETER I FIND I AM BECOMING MORE USED TO THE ELECTRIC (MDPS) TYPE OF STEERING. I ALSO BECAME MORE AWARE THAT AS MY SPEED INCREASED THE STEERING ALSO BECAME MORE NOTICEABLY TIGHTER AND ALSO RETAINED BETTER TRACKING. WITH MY HANDS OFF THE WHEEL, AND NO OTHER CARS AROUND, IT WAS MOST OBVIOUS THAT THERE WERE NO ALIGNMENT PROBLEMS OR A SENSE THAT MY CAR WOULD SOON BE SWAYING INTO A DITCH. HOPE YOU FIND THIS HELPFUL. THANK YOU. *TR

Mileage: 850

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 14,000.

Mileage: 100

THE CAR IS IMPOSSIBLE TO KEEP STRAIGHT ON THE HIGHWAY. IF YOU CORRECT FOR ONE DRIFT YOU START GOING THE OTHER WAY. IN WINDY CONDITIONS OR WHEN LARGER TRAFFIC PASSES YOU, YOU BETTER HAVE A LOT OF EXTRA ROAD TO DEAL WITH. *TR

Mileage: 100

WHEN BUYING THE CAR I NEVER TESTED IT ON A HIGHWAY OR ABOVE 45MPH. AFTER BUYING I TOOK IT ON THE HIGHWAY AND HAD TO USE EVERY MUSCLE IN MY BODY TO KEEP THE CAR ON A STRAIGHT LINE. IT WAS FIRGHTENING. WILL NOT EVEN LET MY WIFE DRIVE OT ON THE HIGHWAY. THE STEERING HAS A MIND OF ITS OWN. TOOK IT BACK TO DEALER AND THEY STATED IT WAS FINE AND PART OF THE NEW STEERING CONTROL SYSYTEM KIA DEVELOPED. EVEN TRIED NEW TIRES BUT THE CAR IS STILL ALL OVER THE ROAD. THEY ALSO CHANGED VIA SOFTWARE UPDATE THE STEERING TO "SPORT MODE" TO TOGHTEN UP THE STEERING. WHILE IT DID FEEL BETTER THE STEERING IS STILL FRIGHTENING AT HIGHWAY SPEEDS - ESPECIALLY IF THERE ARE WING GUSTS. PLEASE PLEASE PLEASE INVESTIGATE THIS BEFORE SOMEONE GETS KILLED. THIS IS A SERIOUS SERIOUS ISSUE.

Mileage: 50

2014 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER STATED THE STEERING ISSUE CAUSED THE VEHICLE TO WANDER TO THE LEFT OR RIGHT. THE CONSUMER HAS ATTEMPTED TO GET THE STEERING ISSUE FIXED SEVERAL TIMES. THE CONSUMER WAS INFORMED IT WAS A CHARACTERISTIC OF THE ELECTRIC ASSISTED POWER STEERING. HOWEVER, THE DEALER CHANGED THE STEERING MODE FROM NORMAL TO SPORT SETTING, WHICH MADE NO IMPROVEMENT IN THE PROBLEM. DRIVING THE VEHICLE DEMANDED CONSTANT CORRECTION OF THE STEERING WHEEL TO MAINTAIN A STRAIGHT LINE. *JB

THE CAR HAS A HARD TIME CONTINUING IN A STRAIGHT LINE. THE STEERING ALWAYS PULLS TO THE LEFT OR RIGHT. THE CAR EITHER GOES 1 LEFT OF 1 RIGHT. THERE IS NO CENTER. IT IS A STRAIN TO TRY TO KEEP THE CAR IN A LANE AT HIGH SPEEDS. *TR

Mileage: 1,000

WHILE DRIVING ON THE INTERSTATE THE VEHICLE PULLS SHE YOU TRY TO CORRECT IT GETS WORSE. VERY DANGEROUS TO DRIVE. VEHICLE WILL NOT GO STRAIGHT. WHILE DRIVING ON LONG TRIP I AM EXHAUSTED FROM TRYING TO KEEP THE VEHICLE ON THE ROAD. SOMEONE IS GOING TO BE KILLED BY THE STEERING OF THIS VEHICLE! *TR

Mileage: 1,000

2014 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO POWER STEERING ISSUES. *SMD THE CONSUMER STATED THE POWER STEERING WAS TOO SENSITIVE, TO THE POINT THAT IT WAS DIFFICULT KEEPING THE VEHICLE STRAIGHT ON THE ROAD. THE CONSUMER NOTICED THE ISSUE, TEN DAYS AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THEY TRIED TO RESOLVE THE PROBLEM, BY ALIGNING THE FRONT END, AND EVEN REPLACING THE TIRES. BUT, TO NO AVAIL. THE SERVICE MANAGER STATED THE ONLY WAY TO CORRECT THE PROBLEM WAS TO RE-DESIGN THE POWER STEERING SYSTEM. HOWEVER, THE OWNER OF THE DEALERSHIP STATED THE VEHICLE HANDLED FINE. *JB

CAR DEMANDS CONSTANT CORRECTION OF STEERING WHEEL TO MAINTAIN STRAIGHT LINE. THERE DOESN'T SEEM TO BE ANY TIME OR STEERING POSITION WHERE CAR WILL TRACK IN A STRAIGHT LINE. THE LEAST CORRECTION TO THE LEFT WILL RESULT IN THE CAR MOVING LEFT PAST WHERE IT SHOULD BE TRACKING, NECESSITATING A SMALL CORRECTIVE MOVEMENT OF THE STEERING WHEEL TO THE RIGHT, WHICH RESULTS IN THE SAME OVER-CORRECTING. THERE IS NO CENTER NULL SPOT WHERE IT DOESN'T REQUIRE MORE AND CONSTANT ATTENTION. ONE SECOND OF INATTENTION AND YOU ARE OVER THE LINE OR OFF ON THE SHOULDER. VERY TIRING TO DRIVE. CAR IS NOW FIVE MONTHS OLD AND HAS ONLY 3900 MILES ON IT BECAUSE WE ONLY USE IT WHEN WE HAVE TO. DEALER HAS TRIED TWICE TO FIX IT, BUT HAS MADE NO IMPROVEMENT. I NOTICE PAGES DEVOTED TO SIMILAR COMMENTS ON A CALIFORNIA WEBSITE SINCE MODEL YEAR 2011. HOW CAN KIA GET AWAY WITH SOMETHING THIS DANGEROUS AND ANNOYING WITHOUT IT BEING REPORTED IN SOME OF THE CAR MAGAZINES? I AM CONSIDERING BINDING ARBITRATION BUT DON'T EXPECT ANY HELP BECAUSE THESE RETIRED LAWYERS AND/OR JUDGES MAY BE GREAT LEGAL WIZARDS BUT DUMB AS A SACK OF ROCKS WHEN IT COMES TO MECHANICAL THINGS. *TR

Mileage: 50

I COMPLAINED TO THE DEALER ABOUT THE ROUGH RIDE AND HARSH RIDE BUT WAS TOLD NOT TO WORRY. I THEN TOOK IT ON THE HIGHWAY AND THE STEERING PULLED TO THE LEFT AND I NEVER FELT CONFIDENT ABOUT THE STEERING ONLY TO SAY THAT IT DID NOT FEEL RIGHT AND IT WAS WORRISOME TO ME. IT SIMPLY DID NOT FEEL RIGHT TO ME. I'VE BEEN DRIVING 50 YEARS AND HAVE NEVER FELT THIS UNCOMFORTABLE DRIVING/STEERING A CAR AT HIGHWAY SPEEDS. *TR

Mileage: 123

VEHICLE WANDERS AT HIGHWAY SPEEDS. IT IS ALMOST IMPOSSIBLE TO GO STRAIGHT WITHOUT CONSTANT ADJUSTMENT. EVEN WITH CONSTANT ADJUSTMENT THE CAR WILL NOT TRACK STRAIGHT. *TR

Mileage: 2,000

VEHICLE WANDERS FROM SIDE TO SIDE ON THE HIGHWAY, AT HIGHWAY SPEEDS (60+ MPH) AND REQUIRES CONSTANT CORRECTION FROM LEFT TO RIGHT TO MAINTAIN LANE POSITION. THIS HAS BEEN A PROBLEM FROM THE TIME WE PURCHASED IT NEW LESS THAN 3 WEEKS AGO. THE STEERING IS VERY HYPER-SENSITIVE AT SPEED AND A CORRECTION TO THE RIGHT REQUIRES A CORRECTION TO LEFT WITH NO APPARENT "GRAY" OR MIDDLE CENTER AREA WHICH WOULD KEEP THE VEHICLE IN A STRAIGHT LINE. MOST OF THIS IS ON VERY STRAIGHT SURFACES WITH LITTLE TO NO CROWN & CAMBER ON THE ROAD. STEERING MODE WAS CHANGED BY THE DEALER SERVICE DEPT. (AT OUR REQUEST) FROM EX SPORT TO EX STANDARD, WITH MINIMAL IMPROVEMENT. WE REPLACED THE OEM TIRES, WITH UPGRADED TIRES. WHILE TRACTION AND TURNING PERFORMANCE HAVE IMPROVED, STILL NO NOTICEABLE IMPROVEMENT IN THE WANDER. MY WIFE REFUSES TO DRIVE THE CAR ON THE HIGHWAYS, AS SHE FEELS FEAR, STRESS AND EXHAUSTION FROM THE CONSTANT CORRECTION DURING LENGTHY DRIVES. *TR

Mileage: 612

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT WAS DRIVING 50 MPH WHEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Mileage: 100