2015 KIA OPTIMA Engine Problems

599 complaints about Engine

599
Complaints
9
Crashes
44
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints (599)

Jan 7, 2026

Engine seized

Dec 18, 2025 Fire

The contact owned a 2015 Kia Optima. The contact stated that while driving at 55 MPH, while depressing the accelerator pedal, the contact could smell a burning smell within the vehicle, and then he noticed smoke coming from the front of the vehicle. No warning lights illuminated. The contact pulled over to the right side of the road and exited the vehicle, opened the hood, and noticed smoke and flames coming from the engine. The contact exited the vehicle and stood on the side of the road, and called 911. No injuries were sustained. No medical attention was required. The contact mentioned the police showed up on the scene; however, he could not remember if he received a police report. A fire department report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to Pro-Cars. The vehicle was not repaired. The contact mentioned he contacted his insurance company, and they informed him that the vehicle was a total loss. The manufacturer was notified of the failure, and they transferred him to the escalation department and informed him that an inspector would inspect the vehicle, and he had to wait seven to ten business days for a resolution. The failure mileage was 53,000.

Mileage: 53,000

Dec 16, 2025

The engine in my 2015 Kia Optima suddenly seized due to connecting rod bearing failure at approximately 55,000 miles. This vehicle is known to be affected by the Theta II engine defect. I was never aware of the seriousness of the recall software update and did not receive meaningful notice that failure to install it could result in catastrophic engine failure. Kia has denied engine warranty coverage solely because the software update was not installed prior to failure, despite the defect existing regardless of software.

Dec 15, 2025

My 2015 Kia Optima (VIN [XXX] ) experienced sudden engine failure and stalled while driving at approximately 90,000 miles. There was no oil pressure warning light and no knocking prior to failure. The check engine light illuminated shortly before the stall. Kia is denying engine coverage solely because an ECU/KSDS update was not performed. I was never notified of this update because Kia had an incorrect address on file for me. This failure is consistent with known Theta II connecting rod bearing defects that have resulted in recalls and warranty extensions. I believe this is a safety-related defect and am requesting review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 10, 2025

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the check engine warning light was illuminated several minutes before the engine seized. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that because the previous owner did not have an unknown software update performed, the repair was not covered under warranty. The failure mileage was approximately 138,000.

Mileage: 138,000

Dec 10, 2025

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the failure had occurred while driving on the highway. No warning lights were illuminated. The contact used a portable diagnostic machine but failed to retrieve a fault code. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The vehicle was not repaired. The contact was advised to tow the vehicle to the dealer. In addition, the contact was informed of an unknown recall for the year, make, and model vehicle. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was informed of an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the vehicle was purchased used. In addition, the contact was informed that the recall mileage limit was 100,000. The failure mileage was approximately 99,325.

Mileage: 99,325

Dec 3, 2025

The incident took place on Sunday, December 30th. I was driving to pick up my children from their father and on our way home my car stopped accelerating entirely. This had only happen one other time a few days prior. I was in a gas station parking lot and initially when I turned my car on and went to put it into drive it wouldn’t accelerate. I thought that was odd so I did the only thing I knew how to, I checked my oil levels. Levels were full and no other issues were there. The check engine light had popped up when I turned my car back on but my car did accelerate so I thought nothing of it. I took my car to auto zone for a diagnostic and they told me my “B cam shaft” sensor needed to be moved and that could be causing the engine light to come on and ticking in my motor. I called a few shops getting quotes and eventually was forced to tow to the closest shop to me after my car refused to start overall. They replaced the battery and the b cam shaft censors and still were unable to get the car started. They told me 3 recalls were open on my car, including the motor and to have it towed to Kia for a full replacement. After calling Kia to have the repairs done, they refused me service based on a previous owner not handling prior recalls.

Dec 3, 2025

The contact owns a 2015 Kia Optima. The contact stated that while driving at 40 MPH, there was an abnormal knocking sound coming from the engine. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The contact stated that the dealer refused to repair the vehicle. The contact was informed that the HECU recall repair needed to be completed first. The contact was unaware that the vehicle was included in NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

Mileage: 77,000

Dec 2, 2025

12-01-2025 driving to work in the morning approx 7:00A.M. and turned on the heater and had a very strong smell like fuel so immediately turned it off. Cracked my windows to air it out and then was super cold again and had turned on the heater to try again. Immediately had to turn it off and rolled windows down to air it out because the smell was intense and had started to feel nauseas. Later in the day, about to head to lunch and had started the vehicle and smelt a lot like gas and turned it off and had someone come out to double check the smell. Co worker had strong smell from the hood area and looked underneath the car and can see a little drop puddle. Opened the hood and lifted the cover to engine where you can see the leakage coming from the center hose and spill puddle. Service tech came to take a look and advised its the fuel feed to the high pressure pump. This is a safety concern because fuel is extremely flammable and can put myself in dangerous situation of firing igniting in the car or hurt others around. No check engine light and prior the vehicle incident car has been consuming oil putting in about 1- quart a week or so with commute miles about 270 weekly.

Nov 23, 2025

While driving my 2015 Kia Optima (VIN: [XXX] ) at highway speed, the engine suddenly shut off without any warning lights, alerts, noises, or check-engine indicators. This created a dangerous situation for me and surrounding drivers. The vehicle had passed state inspection only 3 months earlier with no issues. The sudden shutdown is consistent with the known Theta II engine defect investigated by NHTSA. The car is now completely undrivable. Two Kia dealerships refused to assist, claiming that they cannot perform KSDS because the engine is already dead. These reasons directly contradict the Kia Theta II engine settlement terms. This sudden stall is a safety hazard and could have caused a severe crash. I am requesting that NHTSA review this incident as a potential recurrence of the engine-stall defect already documented in Hyundai/Kia vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 21, 2025

My engine failed in my 2015 Kia Optima. I took it to the Kia dealership in my city, and was advised to provide documentation of oil changes. In which I did, and was told that coverage for the engine recall was denied due to one gap where I went roughly 15,000 miles without an oil change. When asked when this gap was, they stated in 2021, and I asked how can I get documentation of that if I don’t have the receipt from that long ago. They stated that they need documentation to be able to approve the engine to be covered under the recall. it has been advised that Kia would have to prove exceptional neglect, in which one gap from 2021 is not exceptional neglect. I called the Kia. Customer service complaint line and filed a complaint with a case number, and was told that there’s nothing they can do without that documentation from that one gap. In which I asked to escalate this to a manager or supervisor and was told I could not do that. when I called the Kia dealership to see options, all they kept doing was trying to persuade me to just buy a new car asking don’t you just want a new car. I am without a vehicle and I have two kids that I need to help get to and from school doctors appointments as well as after school activities. I do not believe that a one gap should disqualify you from coverage of an engine under the recall.

Oct 14, 2025

All recalls were not done false input information they never fixed engine bearing recall I’m getting a consultant to handle all the false information being provided by Kia Federico in woodriver

Oct 10, 2025

I experienced a sudden engine failure on the highway due to the known Theta II engine defect. The engine completely shut down in the middle of traffic, nearly causing a serious accident. I never received any notice from Kia regarding the KSDS (Knock Sensor Detection System) update or any engine recall programs. When I contacted Kia Consumer Affairs, they told me they would not cover the engine replacement because the KSDS update was not installed prior to the failure. Kia admitted that the notice was sent to the previous owner, not to me, even though I am the current registered owner of the vehicle. I was never given the opportunity to install the software update or address the defect before this dangerous failure occurred. Kia representatives also stated that KSDS “was not a recall, only part of a class action lawsuit,” and therefore they are not obligated to cover the engine. This is misleading. The underlying Theta II engine defect was subject to NHTSA investigations and multiple recall campaigns. The sudden engine shutdown on a public highway created an immediate safety risk for me and other drivers. I am filing this complaint because Kia is denying coverage for a federally recognized engine defect due to their own failure to notify the current owner. I am requesting that NHTSA review Kia’s handling of this defect and their use of KSDS as a barrier to coverage. Their failure to notify current owners has resulted in dangerous, potentially life-threatening vehicle failures.

Oct 8, 2025

9/25/2025 - our vehicle suddenly stopped in the middle of a busy roadway creating a hazard. We had it towed to [XXX] Kia of Greenville. 9/26/2025 we were advised that the engine had seized with no symptoms and no warning lights. The technician said that it would be covered under the vehicles extended warranty due to the known defect/class action on the Theta II GDI engine documented here: [XXX] 10/2/2025 we were advised the car would NOT be covered under the warranty due to some conflict on a CarFax report. according to CarFax, the vehicle has 82k with 15 maintenance records. This was not a case of neglect by the owner, it is a known defect that Kia is not willing to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 4, 2025

While driving my 2015 Kia optima I was getting ready to turn in to my residence.My car completely shut off but my lights had got dimmed.So I had it towed to the Kia dealership then proceeded to tell me it has three recalls on it.Then a customer service representative said that I would have to pay $200,and something dollars to have my car diagnostic done.Whoever I replied even with these recalls I have to pay for diagnostic test to be done she replies yes,but I’m thinking they are just trying to make money off customers.

Sep 29, 2025

My engine recently sustained damage. Although my vehicle’s VIN is listed in the affected recall range, I never received any safety recall notification. I purchased the car in January 2024 while the KSDS recall was still active, yet no one informed me of the recall at the time of sale and I have received no updates since.

Sep 26, 2025

The engine in my 2015 Kia Optima Hybrid failed due to a known defect with the 2.4L engine used in Kia and Hyundai vehicles. The vehicle suddenly quit running and has been inoperable since. Prior to failure, the car had exhibited knocking noises and loss of power. This placed my safety at risk as the vehicle stalled unexpectedly and could have caused an accident if it occurred in traffic. The failure has been confirmed by an independent mechanic, who diagnosed the engine as needing complete replacement. Kia has refused to cover the repair, stating that the vehicle is past the extended warranty mileage, even though the issue is consistent with widely reported manufacturing defects on this engine family. The engine is still available for inspection, and there were no warning lights before the sudden failure. This problem has been widely reported by other Kia owners but my vehicle’s VIN is not included in the current recall campaign, leaving me with a non-functional vehicle despite the same defect.

Sep 24, 2025

The contact owns a 2015 Kia Optima. The contact stated that while driving at 35 MPH and attempting to accelerate, the vehicle entered LIMP Mode, lost motive power, and was unable to accelerate above 30 MPH. The contact was able to pull over to the shoulder of the roadway to turn off the vehicle; however, the vehicle failed to restart. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced, and the repair could not be covered by the manufacturer because the vehicle had not received the Knock Sensor Detection System (KSDS) ECU upgrade (PI2002D) prior to the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 58,000.

Mileage: 58,000

Sep 23, 2025

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was not able to restart. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.

Mileage: 127,000

Sep 18, 2025

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 65 MPH, there was an abnormal knocking sound coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed and determined that the engine had failed and needed to be replaced. The manufacturer was notified of the failure and advised the contact to tow the vehicle to a local dealer for assistance. The vehicle was towed to the local dealer but was not repaired. The failure mileage was 60,000.

Mileage: 60,000

Sep 16, 2025

Ive had a recall once before got it fix . Few months later it started smoking from exhaust pipes smoke was white . Took it to kia shop they had told me it was a gasket . Ever since then it has been sitting and ive been paying payments for something i can not drive and for a car i keep having recalls and problems with and I need fix . Kia should have a recall on all motors for 2015 as well . But something needs to be done . Been nothing but issue after issue .

Sep 12, 2025

The car just shut off

Sep 3, 2025

The component that failed was the engine of my Kia vehicle. The vehicle was purchased in 2020. In Q4 2022, I received a recall notice by mail regarding the engine. I immediately took the vehicle to Kia of McKinney, TX, and requested that the recall repair be performed. I was informed at that time that the engine could not be replaced until it actually failed. This forced me to continue driving a defective vehicle for several years. The engine ultimately failed in the second week of June 2025, when the car would not start. It was towed to Southwest Kia in Texas, where it remains available for inspection. My safety and the safety of others were put at risk because I was instructed to continue driving a vehicle with a known defective engine. Kia’s refusal to remedy the recall in advance increased the risk of sudden stalling, engine seizure, or loss of power while driving — all of which pose serious hazards on the roadway. The problem has been confirmed by Kia’s own service centers. Southwest Kia acknowledged the engine failure but denied coverage, citing a supposed “gap” in maintenance records. However, Kia never informed me that there were specific maintenance requirements tied to recall eligibility, and I was never given a clear diagnosis of if the failure aligned with that of the recall. Kia corporate has denied responsibility for replacing the engine despite the active recall. There were no warning lamps or messages prior to the engine failure. The car simply failed to start in June 2025. At no earlier point was I warned that the vehicle was unsafe to drive, nor was I given any proactive remedy other than waiting for failure. I am requesting that Kia be compelled to honor the recall and replace the engine, as their refusal has left me with a significant financial loss and ongoing safety concerns.

Aug 29, 2025

I have repeatedly been denied service by KIA Customer Service and KIA Dealerships regarding my safety recall. This ongoing issue has caused significant stress and inconvenience. I am simply requesting that my recall be completed so I can safely operate my vehicle. Despite my efforts, I continue to receive invoices for repairs while being denied the necessary service. I am frustrated by the lack of support and resolution.

Aug 23, 2025

The vehicle unexpectedly stalled while idling at a complete stop, posing a serious safety concern. Shortly afterward, the check engine light illuminated. These events occurred around 78,000 miles. Prior to the stall, the engine had been making occasional knocking or tapping noises, particularly at idle. The vehicle was immediately taken to a certified Kia dealership, where a technician diagnosed the issue as engine failure consistent with a known manufacturer recall affecting this vehicle model and year. A recall claim was submitted to the manufacturer, but the repair has been delayed for over a month with no authorization to proceed. No loaner vehicle has been provided. The engine failure puts the driver and others at risk, especially if the vehicle were to stall during active traffic conditions. The problem has been confirmed by the dealership but has not yet been resolved by the manufacturer. Inspection by the manufacturer is still pending. Warning symptoms included the engine light and knocking sounds, which began shortly before the stall occurred.

Aug 21, 2025

My 2015 Kia Optima (VIN [XXX] ) case # [XXX] is covered under Kia’s engine recall for potential engine failure/fire. However, Kia and Ray Skillman Northeast Kia, Indianapolis refused to perform the recall repair because I do not have the last two years of oil change records. This is a safety recall, not a warranty claim, and denial of repair violates recall obligations. I am requesting NHTSA’s assistance to ensure Kia complies with the law and replaces the defective engine. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 14, 2025

My motor bearing is knocking very loud I was refused service upon arrival dealer was making my service very complicated asking me to go dig up old receipts and various other things that was not actually caused for and I was at risk by driving the car there until it shut off due to engine failures when the car has fire risk and could possibly explode and they have confirmed it’s the engine but have not done any maintenance to my engine the check engine light flashes heavy non stop as well was even denied a loaner car still until today

Aug 3, 2025

Purchased 2015 Kia optima LX 4 cylinder. Had the car for 7 months. Driving home car stalled driving into our driveway. When restarted the engine there was a loud noise tapping. Oil light came on. Checked oil it was on empty. No oil light has come on ever before the car stalled. Regular oil changes . Researched the over 900 complaints. Same thing that has happened to everyone else. Thankfully this didn't happen on the drive home in traffic.

Jul 31, 2025

Driving towards town on freeway car suddenly die at high rate of speed and lost power at the wheel had to sway to side of road opened up hood of the car and smoke came out had recker pick me up and drove it to the house and started to find the issue and the starter module burn up . the gas line was near started . replace starter and now the car doesn’t crank so is used wrench to trunk motor and now more seized up remove spark plugs and tried manually turn motor nothing lookup recalls on the matter and it said it was recall on the main bearing of the car are premature and Kia won’t honor the recall due to no oil change records I have all items bought and tow truck expense

Jul 30, 2025

While driving my 2015 Kia Optima, the engine suddenly failed without warning. I noticed a loss of power, and shortly after, the oil pressure warning light illuminated. Upon pulling over safely, I discovered that the engine had drained all of its oil, despite recent maintenance. There were no prior warning signs or leaks visible. This posed a serious safety risk as the failure occurred in the midst of traffic. The vehicle had approximately 75,885 miles at the time. A mechanic later confirmed catastrophic engine failure due to oil starvation. This issue appears to be consistent with known engine defects in similar Kia models.

Jul 30, 2025

The contact owns a 2015 Kia Optima. The contact stated while the contact's wife was driving at an undisclosed speed, the vehicle made an abnormal ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the failure could be related to the engine. The vehicle was then taken to the dealer, where it was diagnosed that the engine had failed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was included in an unknown related engine recall; however, the engine repair or replacement was not covered under warranty due to missing service documents. The failure mileage was approximately 78,000.

Mileage: 78,000

Jul 30, 2025

While driving, the engine suddenly shut off without warning. The car coasted to a stop and would not restart. When attempting to start it again, the starter smoked, and the engine would not crank or turn over. This is a serious safety hazard as the engine failure occurred with no warning and matches the symptoms of the known Kia Theta II engine recall for bearing and seizure issues. My VIN is not currently listed as part of the recall, but it experienced the exact same failure. I am requesting that NHTSA investigate and pressure Kia to include my VIN in the recall campaign, as this is a sudden engine seizure defect that could cause a crash if it happens at speed.

Jul 18, 2025

The engine seized and is out of commission on 7/16/25.

Jul 16, 2025

The contact owns a 2015 Kia Optima. The contact stated while attempting to accelerate from a stop light, the vehicle stalled and failed to restart. The vehicle was later towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,000. The VIN was not available.

Mileage: 126,000

Jul 9, 2025

My car started having electrical issues, started smoking and stopped completely while driving, now it won’t turn on / start

Jul 8, 2025

The car makes a raddled noise when turn on and the car turns off when I press the brakes

Jul 8, 2025

I own a 2015 Kia Optima (VIN:[XXX]) with a 2.4L GDI engine. The engine has failed — a local repair shop diagnosed it as a “jumped timing” issue, which matches the well-documented Theta II engine defect. I never received recall notice or notice of the required KSDS update. Kia has denied me coverage, stating the update was not done before failure. I now have a vehicle that is undriveable and potentially unsafe. Kia confirmed there is no extended warranty or coverage for rod bearing failure — despite widespread issues — and they ignored my open fire-risk recall (NHTSA 21V331000) in their denial. I am requesting that NHTSA review why my VIN is excluded despite the same failure symptoms, and ask that Kia be required to expand recall eligibility or offer a goodwill resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 18, 2025

My engine went out at 100,000 miles I bought the car with 118,000 mi on it I drove it for 3 years and the engine went out need help

Jun 18, 2025

The contact owns a 2015 Kia Optima. The contact stated while driving 60 MPH, there was a loud clunking sound coming from the engine before the vehicle lost power. The contact exited the vehicle and pushed the vehicle to the right side of the roadway while awaiting Roadside Assistance. No warning light was illuminated. An independent mechanic was contacted. The vehicle was towed to the independent mechanic to be diagnosed, and the contact was informed that the engine had seized and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 130,000.

Mileage: 130,000

Jun 13, 2025

Car was purchased April 2025, I’ve had it less then 2 months and check engine light came on and then flashing. I had it scanned at Auto Zone and was told the code is VVT Solenoid. I had it replaced 6/12/25. I was told by the mechanic that it didn’t solve the issue and metal shavings were on the old one. The car is still constantly going in to limp mode and there’s a knocking noise now. The Auto zone scan listed the mileage as 150,000 yet the car dealership listed and sold it as 101,000. I have a 2015 Kia Optima Ex. The title does not list it as a rebuilt and appeared to be fairly clean and maintained . The mechanic told me the engine needs replaced.

Jun 10, 2025

As I was driving going at a rate of 40 MPH my engine shut off. I was able to pull to the side of the road without an accident thankfully. Cranked the vehicle back up and then the same thing it happened again. No check engine light came on either time. Drove for another 200 miles no issues. Going apx. 75 MPH it went into limp mode and check engine light came on and the P1326 code appeared. There is a recall on this vehicle for this code. However the dealership states it’s a knock sensor needing to be replaced and I will have to cover that. The same knock sensor they had me update in 2018 under there advisory. The motor burns apx. 2 quarts of oil every 3000 miles. Requires oil to be added to maintain oil level in between oil changes. Irregular mechanical noise (rattle) during cold start ups. I am scared to drive this vehicle and do not feel I am being treated fairly due to the recalls on this engine.

Jun 2, 2025 Fire

I was driving on the freeway when I noticed smoke coming out of my hood. I immediately exited the freeway, pulled over, popped the hood open, and my engine was on fire. There were no warning lamps on my dash. I don’t know which components were involved and inspection of the components after was not possible, because everything under the hood burned by the time firefighters responded.

May 29, 2025

I purchased a 2015 Kia Optima 2.4L GDI (VIN: [XXX] ) with a blown engine, which is covered under Kia’s extended engine warranty. I contacted Jim Butler Kia in Chesterfield, MO, where the last service was performed, and requested the free engine replacement under warranty. They acknowledged that the car is covered, but refused to perform the repair because the vehicle is not yet registered. I explained that I have the title in my name and proof of ownership, but cannot register the car in Missouri because it does not run and must pass safety and emissions inspection to be registered. Despite showing them the title and explaining the situation, they continue to deny warranty service. I believe this is unfair and against Kia’s warranty policy, which requires proof of ownership—not necessarily registration. I’m requesting the dealership to honor the warranty and perform the repair, as the issue is known and covered by Kia’s engine recall campaign. I am not seeking financial compensation—just proper and fair warranty service for a defect Kia already acknowledges INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 27, 2025

The contact owns a 2015 Kia Optima. The contact stated while driving 55-60 MPH, the engine seized. There was no warning light illuminated. The contact inspected the vehicle and became aware of a burning odor around the exterior of the vehicle. The contact attempted to start the vehicle; however, the vehicle failed to start as intended. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

May 20, 2025

Vehicle experienced sudden loss of power while driving when cylinder 3 completely failed (0 PSI compression). Metal particles found in oil and excessive oil consumption (1 pint/100 miles). KIA dealer diagnosed as piston rings but ignored metal in oil that suggests bearing failure covered under recall campaign. Refused proper diagnostic testing. Vehicle now unsafe to drive with failed cylinder that could cause complete engine seizure while driving. Kia had all recommended services and oil changes since acquired in 11/2016. These service records demonstrate the progression of my vehicle's engine issues, from early oil consumption problems documented by York Auto Care in July 2023 (3 quarts low) to complete cylinder 3 failure with zero compression confirmed by Kia's own diagnostic testing in May 2025. Despite this documented history and Kia's own test results showing catastrophic engine failure, they have denied warranty coverage under their engine campaign that specifically covers bearing-related failures on my 2015 Kia Optima 2.4L.

May 14, 2025

My car has less than 50,000 miles on it. I was driving at around 40 miles per hour and my engine suddenly stalled. My car was towed to the nearest repair facility and a diagnostics was completed on it revealing a seized engine. My car has been well maintained and has never been in a repair shop for any type of major repairs. This engine failure came as a complete surprise as the car gave no indication that there was a problem. Kia Motor Company has recalls on other cars with the same make, model, year and engine size as mine that have had the same exact issue as what mine has presently. However, when I look up my VIN on their website my car only shows 1 recall which is unrelated to the issue I am currently experiencing. I would like to understand why my car is not included in this recall, when my car has had, at this point, the same exact thing happen as these other cars of the same make, model, year and engine size?

May 7, 2025

Having issues with my engine, it’s throwing the code saying that my glow relay is stuck on and has something to do with the knock sensor, which is on a recall on 2015 Kia Optima, but my VIN number doesn’t seem to be one that’s on the recall list, but my engine is doing the same thing that the other ones are being recalled for.

Apr 29, 2025

I am contacting you regarding my 2015 Kia Optima EX (VIN: [XXX] , while driving, I experienced a sudden strong burning smell followed by heavy white smoke from the engine area. Shortly after, the engine stalled, and the vehicle had to be towed. I have verified that there are no open recalls or settlements listed for my vehicle. However, based on the known engine issues affecting similar models, I am respectfully requesting goodwill assistance from Kia to repair or replace the engine. I have always taken good care of my vehicle, and I believe this issue may be related to broader known concerns with the engine models from those years. I would appreciate your help in reviewing my case and offering any available support to resolve this issue. Thank you for your time and consideration. I look forward to your positive response. Sincerely, [XXX] Pho [XXX] ail: [X [XXX] [XXX] [XXX] SUANT TO [XXX] FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 18, 2025

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. However, several days later the failure reoccurred, and the contact heard an abnormal sound coming from the engine compartment, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a nondescript failure with the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.

Mileage: 96,000

Apr 10, 2025

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

Apr 9, 2025

The engine shut off while on the highway, car was still moving but not power from engine when accelerating the gas, not leaks or lack of maintenance

Apr 9, 2025

We are submitting this claim because the engine on the vehicle is completely locked up at only 50,000 miles, despite the maintenance being fully up to date. This issue appears to be directly related to the well-documented rod bearing failure that Kia has previously issued recalls for across various models and years. We have contacted several Kia dealerships in our area—including those in Anniston, Trussville, Huntsville, and even across state lines—seeking assistance. Unfortunately, all of them have refused to proceed with an engine replacement due to the vehicle having an older KSDS (Knock Sensor Detection System) software update. While we have documentation that the original update was completed within the required timeframe, they are now stating that a newer version of the software is required in order to move forward. However, when we reach out to Kia dealerships requesting this updated version, we are told that they cannot perform the update because the engine is already locked—placing us in a frustrating and seemingly impossible situation. We are essentially being told we need the update to fix the issue, but the update cannot be done because of the issue itself. We’ve also contacted Kia Corporate, and unfortunately, the response has not been helpful. We’ve been told that the recall campaign tied to this issue has closed, and that there is nothing more they are willing to do. Meanwhile, we are left with a vehicle that cannot be driven, despite only having 50k miles, and which we are still making payments on. This feels incredibly unfair and potentially unlawful, considering Kia has acknowledged bearing-related failures in similar vehicles. We are simply asking for accountability and support for a problem Kia is well aware of. We are at a complete standstill, with no cooperation from dealerships or corporate.

Apr 3, 2025

Was driving down the highway and all of a sudden the car shut down in the highway lucky cars was not close by. Tried to crank it it would not crank would not take a boost it won’t say anything I had the battery checked at auto zone the battery is really good. The mileage on the Kia optima is 1,900 actual miles it will not crank or move it was very scary I called Kia customer service there wanted to charge me over $400.00 dollars to come get it and take it to the shop so it took me 2 days to find a tow to get it home and it still needs to go to the Kia shop

Mar 27, 2025

The contact owns a 2015 Kia Optima. The contact stated that while driving 70 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. After a visual inspection, the contact observed an excessive amount of oil leaking from underneath the engine compartment. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with engine failure, observing a hole on the side of the engine block. The vehicle was not repaired. The vehicle was then towed to the dealer however, the diagnosis was not yet confirmed. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 112,000.

Mileage: 112,000

Mar 26, 2025

I purchased a 2015 Kia Optima Hybrid on [XXX], from Nissan of Grapevine, TX. The vehicle had an open safety recall issued in 2021 (PI2104) related to engine failure, but neither Kia nor Nissan informed me of this recall before my purchase, nor was the recall repair ever performed. On [XXX], my engine suddenly seized while driving, leaving me stranded. I had the vehicle towed to Meineke in Pflugerville, where they confirmed the engine failure but declined to perform an official diagnostic due to liability concerns. In 2024—over a year after my engine had already failed—Kia America finally mailed me a recall notice. By this time, the damage was irreversible. I took the car to Kia of Round Rock on April 2, 2024, where I was charged a diagnostic fee despite the engine failure being caused by the known recall issue. Kia then denied me warranty coverage, claiming I was ineligible because the recall repair had not been performed prior to the failure—even though I was never informed of it in time. Now, my vehicle has been impounded at AusTex Towing since March 6, 2025, because it is inoperable and cannot be registered. If I cannot afford the impound fees, my car will be auctioned off, leaving me responsible for payments on a vehicle I can no longer use. Safety Concerns: -Sudden engine failure while driving poses a serious crash risk. -Failure of recall notification system—I was only informed AFTER my engine had already failed. -Negligence by the manufacturer and dealership—Neither Nissan (the seller) nor Kia (the manufacturer) addressed the recall prior to the failure. I am requesting that NHTSA investigate Kia America and Nissan of Grapevine’s handling of this recall to determine whether their actions constitute negligence in notifying owners about critical safety defects. Kia should be held responsible for either covering the cost of repairs, offering a buyout, or reimbursing me for my financial losses (towing, impound fees, and loan payments). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

Mar 25, 2025

The contact owns a 2015 Kia Optima. While the contact's sister was driving at an undisclosed speed, there was smoke coming from the engine compartment. The contact stated that several unknown warning lights were illuminated. The contact's sister parked the vehicle and performed an inspection of the vehicle. The contact's sister opened the hood and confirmed the smoke was coming from the engine. The vehicle was restarted; however, the vehicle failed to operate as intended. The vehicle was towed to the residence. The vehicle was then towed to the dealer; however, the dealer provided an unofficial diagnostic result of possible engine failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

Mileage: 106,000

Mar 25, 2025

When driving on the highway my car suddenly started to stall with me on the highway. It went from 80 miles per hour to 20 miles per hour and then completely shut off in the lane of the highway. Thankfully I was able to pull over to safety. I attempted to start again, and the engine started with a weird noise coming from it. I had it towed to my local Mechanic who told me that my engine is part of a safety recall.

Mar 22, 2025

I was driving home from work when my car started to herk. So I pulled over turned my car off. When I started it again it started to knock and not accelerate. I scanned the computer telling me that it was a knock sensor. I took it to a mechanic and he told me there were brass shaving in my oil. Also said I need to replace the engine because of the problem.

Mar 21, 2025

The engine started knocking so I started driving to the dealership. The car stalled on the highway and wouldn’t restart. I’m having it towed to the dealership. My daughter has the same engine and it did the same thing. KIA replaced her engine.

Mar 12, 2025

The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact pulled over, stopped on the shoulder lane, and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the knock sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

Mileage: 98,000

Feb 27, 2025

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

Mileage: 145,000

Feb 24, 2025 Fire

On October 10th 2024, my 2015 Kia Optima caught fire while I was driving. The fire originated from the engine compartment, completely engulfing the vehicle in flames within minutes. Component/System Failure: The exact cause of the fire is unknown, but Kia had previously issued a recall for this model due to an engine defect that posed a fire risk. The vehicle is no longer available for inspection as it was completely destroyed in the fire. However, I have multiple videos documenting the incident, including footage of the fire and the aftermath. Safety Risk: My safety and the safety of others were severely compromised. The fire started suddenly while I was driving, forcing me to evacuate the vehicle immediately. If I hadn’t reacted quickly, I could have suffered serious injuries or worse. Additionally, the fire posed a danger to other drivers and pedestrians nearby. Reproduction/Confirmation: The issue has not been reproduced, but it aligns with the recall Kia issued for this model. Prior to the fire, I attempted to schedule an appointment with Kia to address the recall, but I never received confirmation, and no inspection was performed. Inspections: After the incident, I contacted Kia, and they sent an investigator to inspect the remains of the vehicle. No police or insurance representatives conducted an independent inspection. Warning Signs: There were no warning lights, messages, or obvious signs of a problem immediately before the fire. However, I had previously noticed a recall related to fire risk for my specific model and attempted to schedule an appointment with Kia, but they never responded. Given Kia’s history of engine fire recalls, I strongly believe this incident is related to the known defects in this vehicle model.

Feb 20, 2025

The engine blew and it's making a knocking rod noise.

Feb 17, 2025 Fire

My wife driving the 2015 Kia Forte on [XXX] on [XXX] Mile Marker [XXX] North bound at 60mph and vehicle lost all power and caught on fire. The vehicle coasted to the side of the road. Police and fire were called and extinguished the flames. There were no accidents or no injuries. I attempted to get KIA to resolve the case as the Theta Engine is known for this issue. Kia refused all claims under Kia Customer Care Case number [XXX]. Kia of Dayton Car dealership reported an engine connecting rod broke and ejected out the side of the engine allowing engine oil to hit the exhaust manifold starting the fire. This is know Safety Issues with this Engine Series that Kia refuses to honor past Law Suit Settlement. I have the Police report, Fire Dept. Report, and Estimate for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 14, 2025 Fire

I was driving to a new job , it was about 5:45am when I noticed my car wouldn’t go faster or stop. I seen fire , tried to stop car, I was going about 15-20 mph when i decided to just get out of the car and run , care went into complete flames

Jan 31, 2025

The contact owns a 2015 Kia Optima. The contact stated while driving 55 MPH, the vehicle shut off with several unknown warning lights illuminated. An independent mechanic spotted the contact on the side of the road and helped. The mechanic was able to restart the vehicle; however, the vehicle immediately shut off with a loud clanking sound and a burning odor coming from the vehicle. The vehicle was later towed to the residence. Despite the failure, the contact was able to drive the vehicle to an independent mechanic and was informed that the VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was driven to the residence and a mobile mechanic inspected the vehicle. The contact was informed that the VIN was under recall and was advised to take the vehicle to a dealer for assistance. The vehicle was towed to a dealer and was diagnosed with engine failure, which voided the recall due to the diagnostic test. The contact was offered a buyback which was refused. The contact was then referred to the manufacturer and was informed that the vehicle was out of warranty and that any repairs would be an out-of-pocket expense. The contact drove the vehicle back to the residence despite the failure and the vehicle repeatedly shutting off. The contact called another mobile mechanic and was informed about a recall and related the failure to the recall. The vehicle was not repaired. The failure mileage was approximately 130,000.

Mileage: 130,000

Jan 19, 2025

I am writing to file a complaint regarding a 2015 Kia Optima I purchased from Synergy Auto Deals LLC (formerly located at 1001 S State Road 7 Hollywood, FL 33023). The dealership failed to disclose a critical open safety recall on the vehicle at the time of sale, which I believe violates consumer safety standards and puts me at significant risk. Details of the Complaint     1.    Undisclosed Safety Recall:     •    The vehicle has an open safety recall that was never disclosed during the purchase process. I only became aware of the recall after the sale, which has caused significant inconvenience and concern about my safety.     2.    Dealer Misrepresentation:     •    In addition to failing to disclose the safety recall, the dealership misrepresented other aspects of the sale, including the price and fees, and employed deceptive practices during the loan approval process.     3.    Expenses Incurred:     •    As a result of these issues, I have incurred additional costs, including:     •    Gas mileage to address the recall issue     •    New tires     •    Monthly payments for a vehicle that was sold under false pretenses     •    Insurance payments     •    Costs for repairs related to the recall Vehicle Information     •    Year: 2015     •    Make: Kia     •    Model: Optima      Desired Resolution I am requesting the NHTSA to:     •    Investigate this dealership’s practices, particularly regarding the failure to disclose safety recalls.     •    Assess whether this case is part of a broader pattern that may require additional enforcement actions.     •    Provide guidance on any potential remedies or reimbursements available for these safety-related violations. Thank you for your attention to this serious matter.

Jan 2, 2025

The contact owns a 2015 Kia Optima. The contact stated that the vehicle was taken to a local dealer and was repaired for excessive oil consumption. The contact stated that the vehicle was repaired at the local dealer under an unidentified NHTSA recall; however, the repair failed to prevent a failure from occurring. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost automotive power, and the engine seized. The vehicle was towed back to the same local dealer, but the vehicle was not repaired due to the maintenance records not being available. The vehicle was left at the local dealer for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

Jan 1, 2025

Engine seized

Dec 28, 2024

As I was driving in the fwy I hear noise and exit to check what was wrong. No lights or warning of what the issue might be. Turned off the car open the hood of the car and saw nothing wrong with it I turned it back on and the noise went away. About 2 week after I was exiting the fwy and the engine light turned on. Engine start making noises

Dec 14, 2024

When I was driving my car had stopped driving, the engine light had popped up. I put a new battery, and starter on to see if that was the problem, but it wasn’t. I then took the car to battleground Kia in Greensboro, NC. They confirm that the engine had stopped working due to being locked up and it had a recall on it. First they said they can’t fix the engine without my registration and license, I turned that in then They said they will not fix the recall if I don’t have enough evidence of oil changes which I’ve handed over to them multiple times. I thought a recall was suppose to be fixed without hassle. My Kia advisor is Matt Cates. Email:[email protected]

Dec 11, 2024

I was driving on the interstate, going 80mph in the passing lane passing a semi. (speed limit in SD) my car died. No noises, no warning lights NOTHING. Just lost ALL power. I was able to coast to the side of the road. I towed it to Kia to find out my engine seized. It IS part of a Class Action Lawsuit but they should be recalling these engines BEFORE they go out. Imagine if an unexperienced driver was driving and lost all power, or if it was icy, or someone was behind me? This is unacceptable these engines are failing and putting lives in danger

Dec 9, 2024 Crash

DURING COVID 19 PANDEMIC GRIEVIANCE DEPRESION HOMELESSNESS RACISM CRITICISM HATE CYBERBULLY ATTACK I LIVE IN MY 2015 KIA OPTIMA I HAD [XXX] I HAD TBONE ACCIDENT IAM NOT FAULT FOR I HAVE ALL STATE INSURANCE I NEVER GET HELPED COMPENSATED THEY CLOSED MY CLAIMS I HAD MULTPLE CITATIONS 13 IN EL CAJON 4 IN SAN DIEGO 4 3 HOLLYWOOD 1 RIVERSIDE THAT I WASNT AWARE OF AS I WENT TO DMV TO RENEW MY CAR REGISTRATION I WAS BILLED FOR $1522 PAID $2200 FOR RENEWAL THERES PEOPLE WHO CROSSED MY LIFE WHO DAMAGED MY VEHICLE IT WASNT DRIVEABLE FOR ONE YEAR PARKED AT [XXX] THEN APRIL 2022 THIEVES INTENDED TO STEAL MY PERSONAL BELONGINGS THEY BROKE MY WINDOW ALL MY PERSONAL ITEMS WAS GONE IT WAS TOWED BY AGENCY HAD TO PAY $1000 WITH BUSTED WINDOWS MISSING PERSONAL ITEMS DENT TBONE ACCIDENT I SUFFERED BURDEN PAIN DEPRESSION EMOTIONAL DISTRESS WHILE I WAS BEING MOCKED CRITICIZED UNLAWFULLY I HAD TRAUMA THERE IS NO RELIEF RECOVERY IT DIDNT STOP THERE AFTER I PICKED UP FROM ROAD ONE TOWING AGENCY I HAVE IT TOWED MOVED PARKED IN [XXX] THEN MY ENGINE SEIZED UP WONT START IGNITION THEN BROUGHT KIA KEARNY MESA SERVICE DEALERSHIP JAN 1, 2023 THEN IT GOTTEN WORST MORE REPAIRS REPLACEMENT PARTS WHEN I HAVE LIFETIME WARRANTY ON MY ENGINE THEY INSTALLED BAD ENGINE REPLACED DEFECTS ON IT I WAS [XXX] MULTPLE TIMES NO PEACE OF MIND UNTIL PRESENT DEC 09, 2024 ALL THE REPAIR ORDERS WASNT BEING DONE PROPERLY. THEY PUT DAMAGES ON ME I GOT STRANDED MULTIPLE TIMES IN HIGHWAY FREEWAY INTERSTATE SIDE STREETS FOR ALL ISSUES ENGINE PROBLEMS THAT HAPPENED TO ME I COULDNT GET RECOVERY JUSTICE THEN [XXX] I HAD TRAFFIC COLLISION ACCIDENT IAM NOTAT FAULT I WAS BEING INTEROGATED BY KEMPER INSURANCE INVESTIGATORS TRYING TO ACCESS MY VEHICLE IMFORMATION DATA WHEN THEIR CLIENT HIT MY CAR FROM BEHIND I WAS WITH MOTHER WE BOUGHT HAD WHIPLASHED BACKPAIN WENT STRAIGHT TO E.R UNTIL NOW THEY WONT GIVE ME PEACE OF MIND I SUFFERED THE WORST PAIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 201,746

Dec 9, 2024

DURING COVID 19 PANDEMIC GRIEVIANCE DEPRESION HOMELESSNESS RACISM CRITICISM HATE CYBERBULLY ATTACK I LIVE IN MY 2015 KIA OPTIMA I HAD [XXX] I HAD TBONE ACCIDENT IAM NOT FAULT FOR I HAVE ALL STATE INSURANCE I NEVER GET HELPED COMPENSATED THEY CLOSED MY CLAIMS I HAD MULTPLE CITATIONS 13 IN EL CAJON 4 IN SAN DIEGO 4 3 HOLLYWOOD 1 RIVERSIDE THAT I WASNT AWARE OF AS I WENT TO DMV TO RENEW MY CAR REGISTRATION I WAS BILLED FOR $1522 PAID $2200 FOR RENEWAL THERES PEOPLE WHO CROSSED MY LIFE WHO DAMAGED MY VEHICLE IT WASNT DRIVEABLE FOR ONE YEAR PARKED AT [XXX] THEN APRIL 2022 THIEVES INTENDED TO STEAL MY PERSONAL BELONGINGS THEY BROKE MY WINDOW ALL MY PERSONAL ITEMS WAS GONE IT WAS TOWED BY AGENCY HAD TO PAY $1000 WITH BUSTED WINDOWS MISSING PERSONAL ITEMS DENT TBONE ACCIDENT I SUFFERED BURDEN PAIN DEPRESSION EMOTIONAL DISTRESS WHILE I WAS BEING MOCKED CRITICIZED UNLAWFULLY I HAD TRAUMA THERE IS NO RELIEF RECOVERY IT DIDNT STOP THERE AFTER I PICKED UP F DR OM ROAD ONE TOWING AGENCY I HAVE IT TOWED MOVED PARKED IN [XXX] THEN MY ENGINE SEIZED UP WONT START IGNITION THEN BROUGHT KIA KEARNY MESA SERVICE DEALERSHIP JAN 1, 2023 THEN IT GOTTEN WORST MORE REPAIRS REPLACEMENT PARTS WHEN I HAVE LIFETIME WARRANTY ON MY ENGINE THEY INSTALLED BAD ENGINE REPLACED DEFECTS ON IT I WAS [XXX] MULTPLE TIMES NO PEACE OF MIND UNTIL PRESENT DEC 09, 2024 ALL THE REPAIR ORDERS WASNT BEING DONE PROPERLY. THEY PUT DAMAGES ON ME I GOT STRANDED MULTIPLE TIMES IN HIGHWAY FREEWAY INTERSTATE SIDE STREETS FOR ALL ISSUES ENGINE PROBLEMS THAT HAPPENED TO ME I COULDNT GET RECOVERY JUSTICE THEN JULY 17 2024 I HAD TRAFFIC COLLISION ACCIDENT IAM NOTAT FAULT I WAS BEING INTEROGATED BY KEMPER INSURANCE INVESTIGATORS TRYING TO ACCESS MY VEHICLE IMFORMATION DATA WHEN THEIR CLIENT HIT MY CAR FROM BEHIND I WAS WITH MOTHER WE BOUGHT HAD WHIPLASHED BACKPAIN WENT STRAIGHT TO E.R UNTIL NOW THEY WONT GIVE ME PEACE OF MIND I SUFFERED THE WORST PAIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 27, 2024

ENGINE KEEPS SHUTTING OFF

Nov 18, 2024

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 60 MPH, there was an abnormal knocking sound coming from under the hood before the engine seized. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was repaired for several oil leaks, timing chain, timing chain cover, and fuel gaskets failures. The vehicle was later towed to another local dealer, Visalia Kia (825 S Ben Maddox Way, Visalia, CA 93292); for a second opinion where the vehicle was diagnosed with a rod bearing failure and that the engine needed to be replaced. The vehicle was repaired under an engine warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 126,800.

Mileage: 126,800

Oct 17, 2024

The contact owns a 2015 Kia Optima. The contact stated while driving at 55 MPH, the vehicle started smoking independently from the front of the vehicle and the accelerator pedal went to the floorboard. The vehicle was restarted and the vehicle went into limp mode. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Oct 5, 2024 Fire

Engine fire

Sep 27, 2024

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact also heard a loud knocking sound coming from under the hood. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,500.

Mileage: 102,500

Sep 18, 2024

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, there was a loud knocking sound coming from the engine. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

Sep 9, 2024

On or about 13 May 2024 my family and I traveling. During the travel the vehicle displayed “Hybrid System Stop and Do Not Drive”. We took it in to Kia during the time that they had the vehicle, they informed us that it needed an ECU update (recall). When services were finished, we picked up the vehicle and was made to pay for services that were part of the recall. When we left the dealership, the lights on the dashboard appeared 1. Engine, 2. HEV. We called the dealership back and informed them what happened. They told us to take the vehicle back to them. After checking it, they informed us that due to the update that was done to the vehicle it triggered faults in the battery. They informed us we would have to replace the Hybrid Battery that would cost us about $13,000. We stated to them our vehicle wasn’t having battery issues when we initially turned the vehicle in for service. They refused to assist and stated it wasn’t there responsibility even though it was given to us with these faults. We left the dealership and after driving for a few minutes, the warning sign came on and the car began to smell like smoke. I contacted KIA Corporate and informed them that the vehicle displayed a message on the dashboard and smoke. The gentleman I spoke to informed me not to drive the vehicle and park it away from other vehicles and to get the vehicle to KIA to check services. We took it to a different KIA for services. They informed us that the hybrid battery needed to be replaced and the cost. I explained to them the recall issue and that the vehicle was given to us with the issues that started to occur after the update. They said it wasn’t their responsibility and that they weren’t going to fix the damages or issues that were caused by another dealership. I called KIA Corporate and informed them of the situation and how the dealership refused to make repairs although they knew the hybrid battery issues were triggered from the recall updates/repairs.

Sep 8, 2024

Engine may be blown not sure what all is affected. Engine died while driving. Trying to start makes a loud knocking in engine compartment.

Sep 4, 2024

The contact owns a 2015 Kia Optima. The contact stated while driving uphill at 20 MPH, the vehicle hesitated and the accelerator pedal was depressed; however, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

Mileage: 120,000

Aug 27, 2024

For the past month or two my vehicle hesitates to start on the first try. I can smell an odor at times when this occurs. Most recently it seems to occur more frequently when the outside temperature is warmer.

Aug 21, 2024

Hi I have a 2015 Kia optima white(pearl). Like many other white Kia’s on the road, my paint is continuously simply flaking off. This problem is being ignored by Kia which is very frustrating. How is it that Kia is able to avoid this problem when several Kia’s are having the same problem but because our cars are “ out of warranty” for the useless first 3 years paint warranty they claim to have it’s ok. It’s outrageous a 2015 shouldn’t be having paint problems that insane to even think about.

Aug 6, 2024

The contact owns a 2015 Kia Optima. The contact stated while driving 65 MPH, the vehicle shut off without warning. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with engine failure and the vehicle was repaired by the dealer under Warranty. The contact stated that several months after the repair was performed, the contact noticed a fuel odor coming from the vehicle after a visit to the gas station. The next day upon inspection of the vehicle, the contact's husband discovered a puddle of fuel underneath the vehicle. The dealer was notified of the failure and requested that the vehicle be towed to the dealer for an inspection. Upon investigation, the contact discovered NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline; Engine) which the contact linked to the failure. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.

Mileage: 178,000

Aug 5, 2024

The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, or while at a complete stop, the vehicle would shut off without warning. The vehicle would resume normal operation upon restart of the engine. The vehicle was taken to a dealer for an inspection; however, the dealer was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 88,000.

Mileage: 88,000

Jul 25, 2024

I have a 2015 Kia Optima never had any problems. Last Sunday it starting rattling from the engine, changed the oil the following Saturday and drove it to see if it made it any better. Within 20 mins the noise in the engine from knocking was so bad, my car was trying to die on me at red lights. Luckily, I was able to make it home. Checked the oil that was just changed and drove maybe 25 mins is full of metal shavings. Called Kia and they are trying to say that because a recall wasn't completed before I owned it that I am not eligible for a engine replacement, even though when i bought this used car from a Kia dealer they should have seen and completed this recall. Now I have a car with a bad engine that I still owe 5K that I can't even drive to trade it in.

Jul 23, 2024

While driving on freeway lights, flicker and car just dies. Steering goes out and lose control of vehicle. Then will randomly start up again

Jul 19, 2024

Engine locked in while driving on road No power an won’t start

Jul 15, 2024

Driving down highway car engine shut off. Brakes are vacuum assist so brake pedal was hard and not very responsive while trying to stop car. Engine would not restart having to be towed. No warning lights, no strange noises. Just shut off. Engine possibly siezed. Looking in a kia forum this seems to be a recurring problem. I know there were Engine recalls in previous model years may need to be included for this year as well. Engine oil good, coolant level good.

Jul 8, 2024

The contact owns a 2015 Kia Optima. The contact stated while her granddaughter was driving at an undisclosed speed, the vehicle lost motive power and there was smoke coming from the front end of the vehicle. The driver was able to pull to the side of the road and turned off the vehicle. The contact met her granddaughter on the side of the road. Upon inspecting the vehicle, the contact noticed that the smoke was coming from underneath the vehicle, under the engine compartment. The vehicle was towed to an independent mechanic, where the contact was informed that an unknown wiring harness had burned, but the cause of the failure could not be determined. The vehicle was towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The was not repaired. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the repair could not be covered under the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

Mileage: 107,000

Jul 6, 2024

The check oil and my fans stopped working and also my fuel pump and also my battery light went on

Jun 28, 2024

Car would not drive faster than 25 mph. Check engine light on codes p1326 and p0014. Not eligible for ki engine settlement but have the same issue..

Jun 26, 2024

Engine spontaneously seized/locked while driving. No check engine light on previous to this happening. Left me stranded in middle of busy road.

Jun 21, 2024

I have a 2015 Kia optima bought in July 2023 from a used dealer. This is the 4th Kia my family have owned. Prior to purchasing I ran a car fax and checked for recalls. The dealer where I purchased it at also check for recall.. I also checked again today on your Kia website for recalls and the only one listed is the newest one concerning the fuse which I also received a letter in the mail on Monday. The car currently has 131,000 miles service has been maintained. On [XXX] the car just stopped running going down the road no check engine or any warning that something was wrong.. I had it towed on Tuesday to a local shop who then told me it needed to go to the Kia dealership which is about 20 miles away… I had to have it towed again.. once at the Kia dealership I would told that more than likely it would be covered 100% due to a defect in the engines… I received a call back on Friday and was told it would not be covered due to a product improvement that was not complete that came out in 2018… 5 years prior to me owning the car.. I never received any information concerning the produce improvement … Again it was check for recalls on the https://www.nhtsa.gov/ by myself and also the dealer… none was showing and to this day it is not showing.. I even check the Kia website today and it still does not show the product improvement needed…. I see that there has also been a class action lawsuit that was settled due to the defective engines… I assure you if I knew of a recall it would have been completed. This car is the only mode of transportation my son has. I am a single parent who works for a local government and I do not make nor have the $6800 for an engine replacement. I am still paying on this car as I had to finance it due to lack of funds to purchase… Again we did our due diligence to make sure the car was in operating order when I purchased it.. we check recalls car fax and did not know of the issues… this is the 4th family Kia car and I trusted the bra INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

Jun 11, 2024

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 40 MPH and depressing the accelerator pedal to merge onto the highway, the vehicle failed to respond as needed. The contact stated that she had not observed any warning lights being illuminated. The contact pulled off the highway and had the vehicle towed to a local mechanic. The mechanic diagnosed the vehicle and determined that the engine had no oil and had seized. The mechanic determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 84,000.

Mileage: 84,000

Jun 10, 2024

Engine started knocking

Jun 7, 2024

Driving on the highway at 60mph and the engine just shutdown and the car turned off. Fortunately, I was able to get onto the shoulder without incident. No warning lights came on until the engine shutdown. Tried to restart the engine after letting it sit for a few minutes, would not start again. Had the car towed to a local mechanic and they discovered that the engine seized. Hoping the service contract I bought when I bout this car used in November will cover the engine.

Jun 7, 2024

Drove this 15 Kia Optima on the highway when all of a sudden it lost power and died. There was no lights or symptoms prior to this happening. The vehicle ran as it should up until the other day, the Engine had no codes or lights on in the vehicle.. Then without any signs at all the vehicle stalled and almost caused an accident on the highway and the would not start. Barely made it to the breakdown lane. We had it towed to a shop and We spent some time checking the Kia over to find out the starter had melted. We installed a new starter and now the engine has a very loud knocking sound that was never there before. Based on reading the safety recalls and bulletins on this Kia and issues surrounding this vehicle online, we should meet the criteria for a claim. Can you help me please!!!!

Jun 6, 2024

The contact owns a 2015 Kia Optima. The contact stated that the check engine and battery warning lights were illuminated. The contact stated that the engine had been replaced two weeks prior to the failure. The vehicle was taken to a local dealer for routine maintenance; however, the cause of the failure could not be determined. In addition, during a battery replacement, there were several unknown warning lights illuminated and smoke was coming from the vents. The vehicle was towed to a local dealer where it was diagnosed that there was an EVAP leak, the canister purge valve had cracked, and the battery needed to be replaced. The vehicle was not repaired. The contact referenced Kia Campaign Number: SC135. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

May 31, 2024

The contact owns a 2015 Kia Optima. The contact stated while driving 45-50 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact turned off the vehicle, and the vehicle failed to restart. The vehicle was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was then towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under an unknown recall because the recall had expired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the unknown recall because the recall had expired. The failure mileage was unknown.

May 21, 2024

The contact owns a 2015 Kia Optima. The contact stated the vehicle failed to start-up. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil level was extremely low. The contact was unaware of any oil leaks. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost of towing the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the failure had occurred. The failure mileage was approximately 184,000.

Mileage: 184,000

May 9, 2024

The contact owns a 2015 Kia Optima. The contact stated that while driving 15 MPH, the vehicle stalled. The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. There was an abnormal sound coming from the vehicle when the vehicle restarted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 115,911.

Mileage: 115,911

May 6, 2024

I have 3 issues currently going on with my 2015 Kia Optima. The first is the Oil Control Valve. This is supposed to be covered under my extended warranty that I pay for. If I didn't have the extended warranty I would be responsible for putting a new engine in a car with less than 60,000 miles on it. However, it will take time for the adjuster to come out and then to decide if the entire engine should be replaced which would then take even longer. The second issue is the O2 sensor which is part of the exhaust. Apparently in a care with less than 60,000 miles on it it's not unusual in the Kia Optima for this to go bad. Kia knows this is an issue but hasn't done anything about it. Lastly, the Stop Module in the braking system needs to be replaced. After hitting my brakes at a red light the ESC light came on and the brake lights don't go off. It's very dangerous as no one behind me can tell if I'm stopping or not. There was a previous recall for the HEC system which I had fixed. Per that recall brake fluid can leak and cause an electrical issue within the brake system but my Kia dealer service department is telling me it's not related to the original recall. I think it is and I think Kia should make the repair with no charge to me on a car with less than 60,000 miles on it. How does the engine, the exhaust system and the electrical system all go bad at the same exact time? This is unacceptable.

Apr 27, 2024

The car started making a noise and oil was just changed the prior month no leaks or anything and know it makes a noise and the engine light is on

Apr 24, 2024

The contact owns a 2015 Kia Optima. The contact stated that while driving 30 MPH, there was an abnormal smoke odor inside the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was an oil leak in the engine compartment. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the engine, determining that the engine was consuming oil abnormally quick, and the engine might soon need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Apr 19, 2024

I received a safety recall notice in November 2023 stating that there is defect with Hydraulic Electrical Control Unit (HECU) in my car that can result in an engine compartment fire either while I am driving my car or when it is parked. As of April 2024, I am still waiting to be notified that the part to fix this issue is available. This delay is putting my life and my children's lives at risk every time we drive in our only car, as well as the drivers around me if my car catches on fire when I am near them. In addition, this issue puts our home, as well as our neighbors' homes, at risk of catching on fire since I am not able to park outdoors away from other cars and structures as was recommended. In the past few days, I have felt a difference in my car's performance and today 04/19/24, the Malfunction Indicator Lamp (MIL) warning light turned on. According to the notice I received, I am supposed to stop driving my car and have it taken to a dealership immediately if this happens. However, I called my local dealership, and the earliest appointment available is on 05/13/24. I have no other car and cannot afford to drive a rental car for almost 30 days. I have been placed into a horrible situation because of this major issue. I have to risk my safety every time I am in car and even when it is simply parked because of this. This is completely unacceptable, and Kia should be held responsible immediately as I have no other means to remedy this problem.

Apr 6, 2024

Driving to work, that is less than 5 miles, started to hear a noise then car just stopped, called roadside assistance , towed to dealership. Had to wait for their diagnosis… I should be under my warranty. I have 44,400? Miles so under 100,000 miles. Has 10 yr warranty also but is 9 years old. Car paid off. They diagnosed rod bearings out and need a new engine—- m/b 6700.00 to replace engine. It should be under warranty- they said they had 4 recalls on that car/ make & model. I was never NOTIFIED so that is now supposedly null & void my warranty because they said my problem.

Apr 3, 2024

I was driving in downtown Gilbert when I pulled up to a red light. My car would not inch forward when taking foot off brake. I then had to put my foot all the way down to get my car to drive. When taking a turn my car would run perfectly until I stopped. Then we pull up to parking garage and the car just stops without while in drive so I put it in park and then turn it off and then back on and it works again. I had the alternator, battery and starter checked and they were all good no issues so why am I having electrical problems with my vehicle Kia needs to fix this.

Mar 31, 2024

The vehicle engine stalled on me twice to where I almost crashed with my fiancé which is 7 months pregnant with my daughter

Mar 27, 2024

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the contact stated that an unknown warning light illuminated. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic and the engine oil level was checked. The contact was informed that the oil level was sufficient, however the oil needed to be changed. The engine oil was changed. The contact was informed that the check engine warning light was illuminated. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer. The contact was informed of an open recall repair for the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.

Mileage: 63,000

Mar 27, 2024

Loss of power to engine when trying to increase speed to turn into traffic/getting onto the highway and constant severe engine knocking noise. I have to use hazards when turning into traffic/merging onto highway because the vehicle takes too long to catch up with the speed of traffic. It also has a problem with excess oil consumption, needs to be refilled every week and a half to two weeks. Bremerton Transmission has provided an inspection and a Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance). The oil consumption has been an ongoing issue since I bought the car in February of 2022, only getting worse. The rest of the issues have been escalating problems.

Mar 24, 2024

I NEED REMEDY COMPENSATION IN REGARDS OF MY RECALLS MY ENGINE WARRANTY WAS GONE AFTER BEING REPLACED DUE TO ENGINE SEIZED 01/01/2023 I HAD ENGINE WARRANTY SINCE 2020 AND NOW MY CAR WAS BEING REJECTED REFUSED REJECTED EXCLUDED IAM BEING DISCREDITED I OWN MY 2015 KIA OPTIMA I LIVED SLEEP IN MY CAR IAM HOING THROUGH FINANCIAL HARDSHIP SINCE 2021 I NEED LEGAL ADVICE HELP ASSISTANCE PLEASE

Mar 19, 2024

Oils going some where no oil puddles but very low on oil

Mar 12, 2024

The contact's sister owns a 2015 Kia Optima. The contact stated while driving at various speeds, she noticed a burning odor inside the cabin of the vehicle. Additionally, the contact stated that while starting the vehicle, there was smoke coming from underneath the hood. The contact stated that upon inspecting the vehicle, she noticed that there was a fluid leak under the hood. The contact stated that while driving 70 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact stated that she was able to restart the vehicle; however, the failure recurred, and the vehicle failed to restart immediately. The contact stated that she was able to restart the vehicle after some time. The vehicle was driven to the residence of the contact's mother. The vehicle was then taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The dealer informed the contact that the manufacturer was contacted and had declined to cover the repair because the contact had failed to complete an unknown software update on the vehicle. The vehicle was not repaired. The failure mileage was unknown.

Mar 9, 2024

This owner has a 2015 Kia Optima. Car started tapping without warning. Checked the oil level and it was out of oil. No warning at all. Had maintenance on car when due. Motor is completely gone. I have had this car 3 years and it only has a little over 60,000 miles on it. This vehicle needs to be repaired @ no expense to me because the 10 year or 100,00-mile factory warranty still remains.

Mar 6, 2024

The last recall that was fixed is occuring again . Car loosing power warning signal popping up Sometimes smells like matches after parked.

Mar 5, 2024

HI, I own a 2015 KIA OPTIMA. Sometimes when I drive it, I get a burning smell from the dashboard/engine after driving it after a while. I received A KIA recall notice regarding an electrical short circuit in November 2023. The notice said that the electrical short circuit could cause a fire, which I think is the cause of the burning smell. When I called KIA to bring the car in, they said there is no remedy to fix it yet. So I receive the notices in November 2023 and at the time of writing it is March 5th 2024, five months after and KIA does still does not have a remedy to fix the problem. I think this is a major safety issue that is not solved in a timely manner as there is potential risk of fire every time I drive my car. I hope NHTSA can step in and have KIA expedite a remedy to fix this hazard that can lead to potential injury and/or death. Thank you Concerned KIA owner

Feb 29, 2024

While driving on the busy interstate my husbands 2015 kia optima stopped working while driving. This could had gotten him killed!!!! It was taken to a auto shop where they said his engine seized and it was going to be $8000!!! There was nothing wrong with his car prior, it just started making noises and he was on his way to get it checked when it stopped. The car was up to date on all oil changes/etc.

Feb 23, 2024

Our. Vehicle is under 90,000 miles and the engine is going out on it This is under 10 years on the vehicle and an engine shouldn’t be going out so soon.

Feb 14, 2024

The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle jerked and then stalled. The check engine warning light was illuminated. The vehicle failed to accelerate over 60 MPH. The contact stated that the failure had occurred four times within the past two years. The contact stated that the vehicle had been repaired twice by another Kia dealer and the last two failures the vehicle was repaired by Freddy Kia. The vehicle was taken to the dealer where it was diagnosed with a failed knock sensor. The contact was informed that the knock sensor needed to be replaced. The vehicle was currently being repaired. The knock sensor had been replaced four times. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.

Mileage: 115,000

Feb 11, 2024

I got my engine replaced, after using 100 miles on the car I checked my oil there was no oil in the car, every time I try to go over 45 miles the car hesitates to speed up. I am constantly checking the oil weekly, the engine still makes the knocking noise, never again will I buy a KIA vehicle again

Feb 8, 2024

3 months prior to my car going into limp mode I had an incident where I was on the highway and had to come to a stop of major traffic and suddenly my car cut off out of nowhere. I got it to crank after putting it in park, but it was very scary being on the highway thank God it was traffic to where cars wasn't going so fast. Fast-forward to my recent incident to now my car's now in limp mode (MIL) same situation different times was getting on the highway and started to pick up speed to accelerate to 60mph my engine light started to blink Non-Stop and here I am again in a terrifying situation to where I have to get back off of the freeway and I also was on my way to work now having to call in and praying and hoping nothing happens to me while trying to get my car home now I've called I'm certain dealerships decided to go with a dealership to get my recalls done and the dealer basically told me he told his mechanics to hurry up and do my recalls that he could do and get my car out of their shop and also told me to get rid of my car basically refusing to do what he's supposed to do regardless but I truly believe I need a new engine and that's why the dealer rushed me out I just want to know how can I get my vehicle fixed with no problems and also without dealerships denying me. I would love to hear back from you all to know my next step in getting my vehicle recall done please and thank you

Mileage: 101,650

Feb 3, 2024

Engine failure I am writing to express my serious concern regarding the defective and unsafe vehicle that I purchased from Kia Motors. It has come to my attention that Kia Motors is selling vehicles with known defects that can potentially cause harm or even death to its customers. I demand immediate action to rectify this situation and ensure the safety of all Kia vehicle owners. On [XXX], I visited a Kia Motors dealership to address a recall for the ksds engine on my vehicle. I was told the service was complete and I retrieved my vehicle. However, in December 2023, my vehicle suddenly stopped working in a busy intersection without any warning. I had my vehicle towed to a Kia Motors service center, where I was informed that the engine had failed and needed to be replaced. A month later, I discovered that the ksds recall repair had never been performed on my vehicle. I ask so what happened with the recall they said at the time they didn’t have an engine available they were on back order .but the failed to inform me of this and I was driving around in a safety hazard. They messed up and want me to be responsible for there mistakes. An apology is not enough Kia Motors is still selling vehicles with this dangerous defect and denying customers replacements. I demand that Kia Motors fixes the engine of my vehicle at no cost to me. Failure to do so will result in legal action. I implore Kia Motors to prioritize customer safety by taking immediate action. It is crucial that Kia Motors either fix my vehicle I expect a prompt response outlining the steps Kia Motors will take to rectify this situation and ensure customer safety. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 2, 2024

I heard a noise and pulled over to take a look at it and noticed fluid was leaking. Then the engine wouldn't start. I had the vehicle for about 2 weeks before this happened I had a mechanic diagnosis why it wouldn't start and he said he found a crack in the lower end of the engine crankshaft gridle and now yhw engine needs to be replaced.

Feb 1, 2024

Only 77k miles, all recalls addressed. Engine stopped going about 45 mph, was able to coast into a gas station luckily. Towed to a Kia dealer where it's been for 3 months waiting to be diagnosed. Kia won't reimburse towing or rental until it's diagnosed. I paid $350 to get it diagnosed. They are saying it'll be another couple weeks before that even happens. I can't afford constant rental car. This has been a nightmare.

Jan 27, 2024

I have experienced several issues with my Kia. I have replaced catalytic converter (direct fit), and the valve covering gasket. However, the engine reports issues every other month. The dealership dismissed everything stating that the engine is fine. But wherever I take the car to get an oil change, they say I need to contact the dealership. I have been consistently managing my car maintenance but it does not help.

Mileage: 189,436

Jan 18, 2024

When i was in the highway, the car starts shaking and the engine light turned on. Parked car in the nearest rest stop and I immediately smell smoke coming from engine

Jan 18, 2024

The engine had less than 40K miles on it and a total engine failure occurred due to blown head gasket. They replaced the engine with another used engine and this one started smoking and nearly caught on fire, resulting in another total engine failure. They are now trying to install an engine with an unknown amount of mileage on it as the replacement engine.

Jan 13, 2024

I purchased my car in 2015 at 23k miles, now we're at 86k miles and I'm experiencing issues. How is there a recall for this car but no remedy yet when there is a high risk of fire? Shouldn't there be a resolution for this safety concern? I noticed my car in 2022 would smoke here and there when driving, and I would smell burning. I took it to my mechanic and he changed the head gasket, and the smoking stopped. There is residue on my engine from a leak from the oil. My mechanic at the time told me I might still smell burning oil just due to that. As time went on things were fine but a year later, the oil smell came back stronger. I notice it only on longer drives, so I do believe my car is leaking oil. Also, the amount of time I've changed my break lights this year and head lights. They dim so fast over time and eventually go out to where I have to replace them. There is 100% an electrical issue going on.

Jan 10, 2024

HECU has been replaced by kia dealership but I paid although all recalls performed are free.

Jan 10, 2024

Driving my car on a busy highway. Car completely stopped. Putting myself in extreme danger! Tried having the car jumped off and that did not work. I waited hours on a tow truck on this busy highway! Had the car towed to a mechanic and was told that the engine has blown. Called manufacturer and was told that my vehicle was a part of the class action lawsuit, but I failed to comply with the recall. Well, I am the second owner and HAD NO IDEA ABOUT THIS RECALL!

Jan 4, 2024

While I was driving the car just stopped accelerating, the dash was still lit but the car went completely out would not turn over or restart,

Dec 28, 2023

The contact owns a 2015 Kia Optima. The contact stated while her son was driving approximately 60 MPH, several unknown warning lights illuminated. The contact was informed by her son that the vehicle was losing motive power. The contact stated that while her son was pulling the vehicle over to the side of the highway the vehicle stalled. The contact stated that her son attempted to restart the vehicle, but the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact then had the vehicle towed to a dealer. The vehicle had not been diagnosed and had not been repaired by the dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 122,000.

Mileage: 122,000

Dec 27, 2023

I bought a 2015 Kia optima in February of 2023. In October the engine completely seized with zero warning. The vehicle was always properly serviced while in my possession. The engine seized and the car went into limp mode during the first snow storm of the year on one of the deadliest mountain passes of North Idaho. I, a young woman, was stranded almost an hour outside of town on the side of a freeway on a mountain during a snow storm. The power in my car shut off so I was unable to use the heat system. I waited approximately 3 hours in these conditions for a family member to arrive. I then had the vehicle towed 40 miles back to town and have been without a vehicle since. Kia USA has only offered $40 a day in rental reimbursement to assist with the situation. However, due to my age I am unable to rent a vehicle. My personal dealership where I purchased the vehicle from has denied letting me rent a vehicle from them. The Local Kia dealership has not provided me with a loaner vehicle despite being on the list for over two months. Since dealing with all of this, I have learned that there is not only 1 but 2 recalls on my vehicle and one is not even going to be fixed due to Kia not having the replacement parts ready, meaning my vehicle can explode at any given time.

Dec 21, 2023

There seems to be some oil burning off when I drive. But none leaking on the ground. My car is consuming oil. Also if I press the gas to speed up, my car will stall a bit and then some black smoke will exit my exhaust.

Dec 19, 2023

On Nov 22 2023, while driving my car the engine light came on and within 10 mins the car shut off while moving in traffic. Using the residual speed I was able to safely pull over and after multiple attempts to restart, there was smoke coming from the engine. Had the car towed and approx 3 weeks later (multiple attempts to contact the dealership and reaching out to the manufacturer) the dealership accepted the car to try to assess the issue. When this happened, it was only then I was aware of the recall which seemed to be related to this exact issue. The manufacturer and dealer have then slowly worked on trying to resolve the issue. This complaint is solely for informational purposes at the moment as it's been almost a week since I was able to contact anyone. My car is currently at the dealership with no feedback on the outcome.

Dec 14, 2023

Engine is using excessive amount of oil. It has been changed on a regular basis have documentation bought the car new. I have noted that there are several complaints of the rings going bad in this model engine of the rings letting oil blow by. When is the NHTSA going to demand a recall as this can cause the motor to blow up and causes much more carbon emissions. Please make this a priority recall before more people get hurt and the emissions put out more pollutants/carbon in the air..

Dec 11, 2023

My car has been consuming lots of oil. I took it in for an oil change and while test driving two of the mechanics stated the oil light came on and it ran out of oil on the test drive. Instead of saying anything about a possible issue with the engine, they went ahead and put oil in it and sent me on my way. Since, my car is still consuming loads of oil. I've taken it into the dealership several times for the same issue and each time they told me they can't do anything about it until it runs out of oil. One person advised to not put oil in it. Now the engine light came on, so I took it in again and this time I was told the cylinders have gone bad and one person that worked there said to let it run out of oil, but you didn't hear that from me, and they will replace the engine for free. I said, so I'm supposed to let the car die while I'm driving it, what happens if the car quits running in the middle of a turn and I get hit, the guy looked at me and said nothing. In addition, he asked if I had an extended warranty as its covered under an extended warranty. I'm pretty sure I did buy one, but I couldn't remember, so I called up the dealership I purchased it from and they said they couldn't tell me either since, they don't keep any paperwork after 7 years, and its been 8 years.They also said it wouldn't matter as it wouldn't be covered because of mileage. I have been complaining about the oil way before my mileage was over and I'm pretty sure I read something about mileage ext on Kia for this same issue.The last time I drove it, I was sitting idle in my car and the oil light came on, so I called the dealership, they asked if it started back up and I wasn't sure, so I tried and it started back up and the oil light went back off again, so I didn't have it towed down there. Now my understanding there is a new recall on the car with the fuel and it could catch fire and was stated to park it, so its been sitting for three months with nothing fixed.The car needs a new engine.

Dec 8, 2023

1. While stepping on the brakes my car has revved up as if I was pressing the gas. So I let my foot off the pedal and pressed the brakes again. This happened 2 times that week. And another time while I was coming to a stop light as I pressed the brakes, my car revved up but didn’t actually make my car speed up. I had to press the brakes again for it to stop. 2. My battery was smoking and I replaced it. 3. My car is consuming oil. The dealership did a series of oil consumption testing due to the exhaust leaving extra carbon residue on my car. They said it was fine but I don’t think they solved the issue.

Dec 6, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving at approximately 40 MPH, the engine seized. After restarting the vehicle, the vehicle shut off. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized and needed to be replaced. The contact was informed that there was metal in the intake and exhaust cam shaft. There were metal shavings in the oil. The contact was also informed that the pistons were off by twenty-four degrees. There was an indication that cylinders #1, #2, and #4 had misfired. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 102,589.

Mileage: 102,589

Dec 4, 2023

I have a 2015 Kia optima GDI, I never had any issues with this vehicle and I kept with my oil changes, but one day in November I was driving on the highway doing about 65 my car shut off in the middle of the highway, I only had the car for 2.5 years. I took it to advance auto got the battery and alternator checked which said that I had a bad alternator, and a code of p1326. The alternator was changed but I am still not able to drive my car, I took it to my local Kia dealership and hopefully they’ll be able to replace the engine. I never had any issues with this car but paying on a car that I can’t drive is very stressful. I will never buy a Kia vehicle again

Nov 29, 2023

The engine is being to make a sound. When I checked it’s the rod knock. In the end of September my wife drove the car to work where it stopped working. That’s when I heard and seen what it was. It’s my understanding that many optimas have been having engine problems. I was told to take it to a dealership and Kia would fix it that there was a recall. Please let me know if this is true or any help you can provide.

Nov 29, 2023

engine died while driving 45 on highway, tow to garage and was told to take to dealership because of a recall for my engine. towed the car to the dealership and they check and are telling me that my car engine wasn't covered and I would have to paid for the repair. I was told the problem was the engine manufactured with the rod bearing issue. My safety was at risk because car died on a state highway.

Nov 25, 2023

Car was stolen due to Kia’s faulty ignition start my steering system was broken into and my car was stolen.

Nov 16, 2023 Crash

While driving on Hwy 19 the vehicle shut down. The motor turned off and I was able to slowly roll to the side of the road. The car did not start again.

Nov 14, 2023

When driving down the highway car will beep a message on dashboad to pull the car over and turn engine off. the HEV light will be flashing. you can turn engine off and re start in a minute or so. the check engine light stays on and tells me to check hybrid system this willl ocur at random once a week or two times in a month. Kia dealership has not fixed the issue. I dont trust driving the car or safe when pulling off a busy highway. ON hand held obd did get a trouble code P0A37 Generator Temperature Sensor Hi Range .

Nov 9, 2023

The contact leased a 2015 Kia Optima. The contact stated that the front passenger's side window, the rearview camera, and the brake lights were intermittently inoperable. Additionally, the contact stated while driving at approximately 10 MPH, the check engine warning light and several unknown warning lights illuminated, and the vehicle shut off. The contact shifted into neutral(N) and was able to push the vehicle to the side of the road with the assistance of several bystanders. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was leased, and it was diagnosed that the engine had seized and needed to be replaced. The engine was replaced; however, the failure persisted. The contact stated while driving at an undisclosed speed, the battery warning light and the steering warning light illuminated, and the vehicle shut off. The contact was able to jumpstart the vehicle and drove to the residence, where the vehicle remained parked. The vehicle was not repaired. The Kia dealer and manufacturer were not notified of the failure. The failure mileage was unknown.

Mileage: 149,878

Nov 7, 2023

Engine failure & fuel leak. Also oil was burning extremely fast . I had taking it to the dealership while back ago for a recall and said it was fixed. Few months later gas started running out fast. A check light engine came on saying there was an evaporation leak. I did call the dealership to see what exactly they fixed, emailed them. They kept telling me they would call me back and never did. Wouldn’t get any emails back. I took it upon headquarters to let them know about the oil burning fast and emailed. And called them. Apparently there was nothing they can do and told me I have to call the dealership. I took the car to my mechanic because I trust him more than the actual dealership at this point. And I brought up concerns about my safety being in that car. No one heard me out or seemed to care. And now forward months later after check light engines on and the pcv valve getting changed, purge valve. The light stopped coming on after changing the purge valve got change which linked to the code that showed up. I started seeing online that Kia optima’s have so many engine problems , misfires etc. and now my Kia has an engine failure. I tried to contact Kia again by entering the info for a settlement and I was told there is nothing they can do about it. So now I’m left with $5,500 to finish paying off my loan for the car and can’t even drive the car anymore. I havnt felt safe In my car for months and no one would hear me out.

Nov 5, 2023

I was driving when the vehicle began to shake and then the check engine light came on. I stopped at a red light and when the light turned green and I processed to go the car shut off while in traffic. I then waited to see if the car would turn back on and it did just long enough for me to get out of the roadway. I had the car towed back to the dealer from whom I purchased the car from. He had his mechanic check the vehicle out and informed me that the engine seized. He then had it towed to a repair shop and they also confirmed the engine seized. When I purchased the vehicle 9 months ago it came with a warranty. The warranty company is now saying that I am responsible for the cost of the diagnostic testing which is $2,500.00 before they will replace the engine. I reached out to Kia and they are also saying that I am responsible for the diagnostic testing and that the warranty company can choose a new or used engine replacement. I asked Kia if the engine was ever replaced during the first engine recall but representative refused to say if it was or wasn't. My car is still at the repair shop. These matter needs to be addressed as there may be others going through the same issue. This is the second time this has happened to me. I previously had a 2011 Kia Sportage that did the same exact thing. I returned it to the dealer whom I purchased it from and that vehicle was added to my credit report as a repo and resold at an auction. I hope and pray the issue was repaired before it was sold.

Nov 4, 2023

Unknown

Oct 31, 2023

The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact pulled over to the side of the road however, the vehicle was not able to restart. There was no warning light illuminated. The vehicle was towed to the contacts home. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was caused by the engine seizing. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

Mileage: 93,000

Oct 28, 2023 Fire

Engine lost power and when restart was attempted, it could torn turn over. Tried restarting 3 times with no success. After this, smoke started coming from the hood. I opened the hood and noticed a small flame at the driver side bottom of the engine compartment. Flame intensified and grew and eventually I extinguished with a fire extinguisher. I had just replaced the starter that same week and replaced some wiring at a local car repair facility.

Oct 27, 2023

Bought car February 22 less than 5200 miles. Died on hwy October 6. Kia denied claim. Had no ideal of a software update. Never heard of that in my life. Almost lost my life with this car

Oct 26, 2023

Kia has a Nation Wide Campaign for faulty engines, that will display a code (consistent in the campaign), my daughter purchased a 2015 Kia Optima, 76,000 miles, that was a rebuilt title, however the damage was on the back passenger door, body damage only. Was surprised it was even totaled out from the insurance, however due to the high theft issues with Kia's insurance companies are paying them out to avoid the theft as well as the engine issues. Currently, Kia is telling us that they will not replace the engine (even though this is the campaign they are advertising) due to the rebuilt title, even though the defective engine is from the manufacture and nothing to do with the body damage to the back passenger door. This car was repaired in full and cleared to be re-titled as a rebuilt title. These engine issues can cause the vehicle to seize while driving, it goes into Limp mode (safety mode) which reduces the speed and power to the engine and there are reports that the engine can catch fire. Kia is doing these engine replacements under the MFG warranty and have stated they are lifetime replacements, due to the continued problems and yet they want to not replace hers when a insurance company decided to total the car our for damage that could have been repaired.

Mileage: 76,000

Oct 19, 2023

The contact owns a 2015 Kia Optima. The contact stated while driving 60 MPH, the vehicle slowed down and then became inoperable. The battery and check engine warning light were illuminated. The vehicle was towed to a dealer. The vehicle had been diagnosed. The contact was informed that the failure was due to a faulty engine block. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

Mileage: 96,000

Oct 18, 2023

My engine locked while driving on the highway, I have got the car inspected twice since I purchased it and only had it for a year and it passed, everything worked fine and no hazard lights were on dashboard until it stopped then the battery and engine light showed when stopping! I had no problems with the car prior to it, just stopping on me I had my kids with me and we were going to another state so that’s dangerous! I had to get it towed to a Kia dealership and was told they had 4 recalls on my car and the problem was the engine locked but I was told they would not do it free of charge or under warranty because the car has a salvage title overall the car was still drive able and in good condition up until that point.

Oct 17, 2023 Fire

My car started smoking while parked at work for no reason and I had to call the fire department. It stop smoking by the time the fire department came. I had it towed to the Dealer. My brakes are a mess but especially on a wet road you have to pump them to try to stop. I have taken it to the Dealer and of course they find nothing wrong. I told them to test drive it on a wet raining day and try to stop hard. Supposedly they could not but I have almost been it several accidents and had to run through a red light because I could not stop. So, I try to drive this car on a rainy day or drive slowly. This car has been trouble since I got it and the dealer will not listen.

Oct 14, 2023

Motor failed and Kia replaced the motor. Now my dim lights and fog lights will not work. All fuse, relay, etc.. has been tested along with bulb replacement…

Oct 12, 2023

My Kia optima has been having engine issues regarding fluid spilling in different components of the vehicle, first started within spark plugs, then in the exhaust camshaft, once I fixed those two issues it's now spilling within my wiring hardness. I was told to fix my valve cover which I did but oil is still spilling out from the engine and into other components. The vehicle stalls while driving on the highway which is unsafe for myself and other drivers due to the speed slowing down without warning until after the decline in speed. I've went to an independent service center, but once new issues arouse I assumed he was just trying to get more money out of me but I even brought it to Kia and still seems to have issues occur. I received an engine light warning when the vehicle stalls, there is times where the car actually turns off but not completely ( I guess due to the car being in drive mode) and I have to actually push my engine start/stop button for the engine to start again.

Oct 10, 2023

Engine Rebuild/Replace: #4 CYLINDER WALL DAMAGE ALLOWING OIL INTO COMBUSTION CHAMBER I have kept very good care of my car and have provided appropriate maintenance including oil changes 3k-5k with synthetic oil and also recently had full tube up April 2023.

Oct 8, 2023

1st problem happened when I was at a complete stop, at a traffic light, in rush hour traffic. All the sudden steam started coming out from underneath my hood. I instantly looked at my temperature gauge and it did not show anything however I knew something was wrong when the light turned green I immediately pulled over, out of the street as far as I can get without being hit by other cars. I put on my hazard lights. Pop the hood. I had a gallon jug in my trunk. And I walked to a store to fill it up with water. Came back, poured the entire gallon into the radiator. Waited for at least 30 minutes. Started the car and made it home. After that incident, the problems with this 2015 Kia Optima has snowballed. It just amazes me that it has started happening 2000 miles after my extended warranty expired. I had to purchase and replace spark plugs, the coil packs, two other sensor things, which I do have the receipts for and now the car reeks a gasoline and it automatically kicks into overdrive and I lose my reading on my tachometer, this puts it into a disabled mode, I'm on the freeway in Russia traffic, trying to pull over without getting into an accident. Do I believe this is a safety concern? You're damn right I do am I mad yes. I am taking my k i a into the dealership. After doing my research on this make and model, is the dealership doesn't honor what the claims department and the media response to this problem. Will then I will leave the car with Kia because I cannot afford a new engine. I will have to call to finance company and let them know that I voluntary I'm letting them come repo this car, good luck selling it

Oct 3, 2023

I was driving the car 30 mph and the engine just cuts off completely and dies in the middle of the road in traffic. It wouldnt start. There was no time given to pull off the roadway. I get to safely call a tow truck which took them 3 hours to get there. They took it to Kia and there Kia says it has 4 recalls and the engine is seized up. Even though Kia is responsible for motor replacement and has replaced motors in other Kia's they have denied me of a new engine die to their recall. I have paid dearly for that car for 6 years now that im a thousand away from paying it off and having my sanity Kia almost gets me killed on the street and took what sanity I have left. They say they are not going to fix any of the recalls on my car.

Sep 28, 2023

The contact owns a 2015 Kia Optima. The contact stated while driving after a stop, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who informed the contact that an unstated hose had failed, causing the engine to seize. The contact called an unknown local dealer and was informed that the warranty on the vehicle was under another person's name. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number 21V331000 (Service Brakes, Hydraulic). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.

Mileage: 74,000

Sep 20, 2023

Excessive shaking of engine, stalled out while driving on highway, knocking in the engine.

Sep 12, 2023

I had oil changed by Jiffy Lube for a very long time dedicated to getting it changed. Anyways, I was driving down the road and all of a sudden the motor started knocking I pulled over and had to have it towed because the knocking was getting louder and louder.

Sep 8, 2023

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the brakes and the steering column were inoperable. The contact stated that several unknown warning lights were illuminated. The contact was able to safely pull off to the shoulder of the roadway. The contact stated that the engine started smoking. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The contact stated that in December 2020 and March 2023, recall repairs were completed on the ABS and TCU modules. The manufacturer was made aware of the failure, and a case was filed. The approximate failure mileage was 94,700.

Mileage: 94,700

Sep 8, 2023

My 2015 Kia Optima EX with 56,462 miles which I am the original owner. On 09/07/2024, my vehicle oil light came on and the vehicle was taken to Weston Kia in Gresham, OR. This vehicle has had regular oil changes every 3,000 miles since purchased performed at Weston Kia. The service department found a leaking oil pressure switch and preformed the repairs totaling $248.60 on 09/08/2023. Per Kia 10yr/100,000 Powertrain warranty for original owner "In the Engine: Cylinder block, cylinder head and all INTERNAL PARTS, timing gear, seals and gaskets, valve cover, flywheel, OIL PUMP, water pump and turbo charger, pg. 6." I believe this part is covered per Kia warranty and the definition of drivetrain "A powertrain is a system inside a vehicle, in a car, a powertrain consists of the engine or motor and its internal components, such as the energy storage system, transmission and driveshaft." After reviewing all Kia warranty information and speaking to customer service at 800-333-4542 (Who stated the repairs are not covered), there is no information to the contrary that a oil leaking pressure switch that is located within the engine block is not covered. Kia would not provide any detailed information that shows this part falls outside of the terms of my 10yr/100,000 mile warranty.

Sep 7, 2023 Crash

I HAVE 2015 KIA OPTIMA GREY OR PLATINUM GRAPHITE EXTERIOR COLOR SINCE AUG 2019 I HAD AN TBONE ACCIDENT LAST DEC 26 2021 WHICH IAM NOT AT FAULT FOR NEVER RECEIVED ANY TYPE OF COMFORT CARE CLAIM IT WAS DURING COVID PANDEMIC I WAS IN THE PROCESS OF GRIEVIANCE BEING HATE LEFT IN DESPAIR ALSO JOB LOSS WITH NO INCOME UNSTABLE LIVING SITUATION WHICH I WAS LIVING ON MY PERSONAL VEHICLE BEEN GOING THROUGH FINANCIAL HARDSHIP UNTIL PRESENT I HAVENT BEEN DRIVEN UNTIL I BROUGHT TO KIA DEALERSHIP JAN 1ST OF 2023 DUE TO MY PERSONAL INJURY AND CAR ACCIDENT IT WAS LEFT PARKED GOT TOWED WITH BUSTED WINDOWS HAD MY PERSONAL BELONGINGS BEING GONE MISSING.... I HAVE ROUGH YEARS... IT WAS DIFFICULT FOR ME TO GET BACK UP IN MY FEET MY CAR HAS RECALLS ARENT BEING REPAIRED FAIRLY. THIS WILL BE MY FIRST TIME TO ADHERE MY CONCERNS I WOULD LIKE TO GET SOME ASSISTANCE IF POSSIBLE...I THANK YOU IN ADVANCE

Mileage: 115,696

Aug 31, 2023

The contact owns a 2015 Kia Optima. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that she had been adding engine oil to the vehicle every 400 miles. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was informed that the vehicle had to experience catastrophic engine failure to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 110,000.

Mileage: 110,000

Aug 30, 2023 Fire

I WAS DRIVING NORTH ON THE 57 FREEWAY AND MY CAR STOP RUNNING AND I PULLED ON THE SIDE OF THE FREEWAY AND MY CAR CATCH ON FIRE. EVERYTHING STARTED IN THE ENGINE. I CALLED KIA AND MADE A COMPLAINT AND THEY TOLD ME IT WAS NOT UNDER WARRANTY AND THEY COULD NOT HELP ME.

Aug 28, 2023

I’ve had my 2015 Kia optima since 7/11/23. My dipstick showed oil full. I drove it 977 miles from 7/11/23 until August 23 2023. My oil went from full mark on dip stick to low. My vehicle I purchased had 66,892. I should think it shouldn’t be losing a quart oil in a little over a month. I had to add a quart of oil. This is unacceptable.

Aug 25, 2023

The contact owns a 2015 Kia Optima. The contact stated while driving into a parking lot at an undisclosed speed, the vehicle stalled. The contact restarted and parked the vehicle. The contact drove the vehicle to the residence the following day. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The local dealer was made aware of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 116,000.

Mileage: 116,000

Aug 21, 2023

I recently got a 2015 Kia Optima LX, I loved the vehicle and decided to buy it. I had no issues until I decided to drive it, and after 30 minutes of driving, I faintly hear a sound coming from the engine, as if it's hitting some metal. Shortly after, a warning light on the dashboard turns on. I reach home and decide to scan it with a small OBD scanner I have, and to my surprise, it's showing error code P1326. The vehicle is running very poorly, making a sound like metal rubbing against metal, and it has no power at all. I'm stuck on the road with the vehicle like this. It has 104,600 miles on it.

Aug 19, 2023

Car was driven to work and died on side of road a few weeks ago. Would not take a jump. Had funny smell when hood was up. Had to tow it home. 2015 (bought in 2016 from Kia Dealershop with 130 miles. We were the only owner. I think it was used for test drives? Dealership said engine seized ( only 35,000 miles). Haven't heard from them yet. No rental car! What can we do. Under Powertrain warranty. Thanks [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 35,000

Aug 17, 2023

The contact owns a 2015 Kia Optima. The contact stated while driving at low speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who referred the contact to the dealer for assistance. The vehicle was towed to the local dealer, where it was determined that the engine had seized. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the warranty had expired, and there was no recall for the failure on the VIN. The failure mileage was approximately 110,928.

Mileage: 110,928

Aug 9, 2023

2015 Kia Optima engine seized on the highway at 70mph without any warning. Engine light illuminated and lost all power. This was a replacement engine with approximately 75,000 miles. Original engine was replaced at 125k due to excessive oil consumption (burned 1 quart in 800 miles). Vehicle has been at the dealership since the end of June awaiting engine replacement (again).

Mileage: 75,000

Aug 6, 2023

engine oil leaks that may cause the vehicle to stall.

Aug 1, 2023

Engine pinging Hesitates when pulling out at times

Jul 25, 2023

The contact’s husband owns a 2015 Kia Optima. The contact stated that while her husband was driving at undisclosed speeds, he heard a knocking sound coming from the hood of the vehicle before the vehicle stalled. The check engine warning light illuminated. The contact's husband was able to coast the vehicle to a stop. The contact then stated that after her husband allowed the engine to cool, he was able to restart the vehicle. The contact then stated that the following day, her husband attempted to start the vehicle, but the vehicle failed to start. The contact’s husband then notified AAA to tow the vehicle. The vehicle was inspected, and the contact was informed that the starter might have caused the failure. The contact stated that her husband replaced the starter however, the failure recurred. The contact then notified a friend who is an independent mechanic, and it was determined that the failure was engine related; however, the vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

Jul 20, 2023

Driving down Interstate and car stopped with no warning. It was confirmed engine seized at 113,576 miles.

Jul 20, 2023

I driving my vehicle is just started powering down and didn’t want to turn on again. We jumped started it thinking it was the battery but it checked out fine. The vehicle doesn’t want to start anymore and the mobile mechanic said the engine had ti be replaced since it was off the timing loop. No engine or vehicle lights were in and no prior issues were appearing.

Jul 12, 2023

I noticed the car was stalling and then a engine knock, took it to the kia dealer they stated the engine needed to be replaced but kia was not going to cover it because I didnt do a recall?? I never recieved a recall and after researching this issue I saw thousand of articles about people having the same issue!!! also there was a class action suit against kia for this issue!!!

Jun 28, 2023

Driving 2015 Kia Optima on expressway at night when car lost power and died. We almost got hit by cars and trucks trying to get over to side of road. Dash lights went crazy as did headlights and nothing worked. Had car towed to Kia dealership and they confirmed that engine locked up. Kia refused to cover because ksds updated (that we did not know about)was not done even though this engine is known to be manufactured faulty and are failing at astronomical rates. Kia knows they should be recalled. They refuse responsibility even after they settle lawsuit after lawsuit.

Jun 28, 2023

My engine failed on a busy road on my home after a long day of work. I was at a red light when my car failed and was terrified a car was going to hit me. I was the first car in line and had barely made it past the light. Thankfully, I was able to have my car pushed into a nearby lot by complete strangers. I had just gotten off of the freeway, I easily could have been killed or hurt. My car was towed to the dealership where I purchased it from where it was confirmed that my engine seized and I needed an engine replacement. My car started knocking the day before it failed (Friday, May 26, 2023). This is the only symptom my vehicle had. I took it to Kia the same day and they told me to return on Tuesday morning after the holiday weekend for a diagnosis. It failed Saturday afternoon (May 27, 2023). I have not had it inspected by KIA because they insist that they will not honor the lifetime warranty on my car because of a pre-requisite system update that was not completed. However, once again, the dealership I purchased it from has done a diagnosis and concluded that my engine seized due to faulty manufacturing. I am the second owner of the vehicle. The previous owner received both of the recall notifications in the mail regarding the system update that was required to be covered under the lifetime warranty. I knew nothing of it and Kia refuses to hold themselves liable for an engine that would have inevitably failed — and could’ve cost me my life.

Jun 22, 2023

As I was driving on International Drive in Myrtle Beach,SC my car suddenly died. The engine seized .

Jun 17, 2023

While driving on freeway car lost speed. And did no ruan more than 20 milles. The motor sign was blinking and start making a sound coming from engine. Almost had a accident because culdnt keep the speed at that moment. Please let me know if there is a re-call for this problem. I have the car parked in may hause

Jun 16, 2023

We are a used vehicle dealer. We purchased this vehicle for resale from a new vehicle dealer, while transporting it back to our lot, the motor blew up. Kia is willing to fix it, but not while it is titled in our name. They will only repair if it is in a private individuals name. There is an issue with the vehicle and why will they only repair if it is titled to a private individual?

Jun 12, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer, who informed the contact that the failure was related to an unknown recall not being performed. Additionally, the code PL1802 (Echo Logic Upgrade) was illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

Jun 12, 2023

Driving on highway auto lost all drive power and stopped running. Zero warning or lights were ever noted on car and no vehicle function had been observed in previous days. Auto towed and mechanic checked vehicle. Found engine seized and unrepairable. Shop reviewed this as a known recall from previous models repaired. Kia contacted by owner, VIN reviewed and noted to be part of a class action suit as well as confirmation this malfunction was a recall. Told by Kia that recall would not be honored since this is a second owner. However we researched this and could not find any recalls prior to purchase of this vehicle. This malfunction could have resulted in accident, injury or death and we as owner were given no choice to repair or even identify this malfunctioning vehicle.

Jun 11, 2023

pearl white paint chipping away. also both power mirrors went out. one replaced with after market and other one available for inspection

May 15, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 65 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 105,000.

Mileage: 105,000

May 8, 2023

Driving on highway at 65 mph and engine just died with no warning. Almost got hit trying to get off the expressway to the side of road. Had car towed home and checked engine. Engine is seized up completely.

May 4, 2023

The contact’s son owns a 2015 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled without warning. The contact then stated that her son was able to jumpstart the vehicle. The contact then stated that the battery was replaced however, the failure recurred. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s son was unable to restart the vehicle. The vehicle was then towed to the contact’s residence. An undisclosed dealer was notified of the failure and the contact was referred to an independent mechanic for assistance. The vehicle was then towed to the independent mechanic to be diagnosed. The contact was informed that the engine failed and needed to be replaced. The vehicle was towed back to the contact’s residence where it remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

May 4, 2023

Car started making a horrible knocking.. Had a rod bearing failure. Engine was completely bad. And Kia refuses to fix and or reimburse me.

Apr 28, 2023

Driving down a highway and my engine completely turned off. I was lucky enough to make it to the edge safely, but my car would not start. Had it towed to a Kia dealership where they told me since the reset never took place, they would not honor the recall. I’ve only had the car 3 months and was not alerted of any recalls at my last oil change.

Apr 25, 2023 Fire

The vehicle caught fire

Apr 13, 2023

While driving down interstate highway 49/71, in the southbound lane of traffic, the engine failed. The vehicle began to shudder and shake and then stalled. There was barely enough time to pull off to the side of the road before it completely stalled. The dash did not display any warning symbols or anything to make me aware of any issue. There was a shuddering noise coming from under the hood that last about 45 seconds before the engine stalled. The vehicle has been taken to two mechanics and each one testified that the engine was blown and unworkable. A vehicle that is only eight years old should not have engine failure. Kia dealerships were notified only to state that there was no recall on this specific model and make it seem like engine failure is not relevant. The vehicle is just 50,000 miles out of warranty and still contains a lien. Engine failure such as this should be addressed please. Please note: No documents to upload - no repairs have been made and quotes for a new engine were all done verbally. Both mechanics stated that the engine cannot be re-built. They would have to replace the current engine with another, or new, Kia engine. The average cost for a new engine is around $4,200-$5,800.00.

Apr 10, 2023

Was driving down the interstate and engine cut off suddenly. Had to coast across several lane to pull over out of traffic. This was very dangerous. Had car towed home. Engine is locked up . Called Kia dealerships near me. Closest one is not accepting any engine replacement appointments at this time and don’t know when they can. Wouldn’t even give me a future appointment. Kia lawsuit website says my vin number is covered for engine replacement but I can’t get a dealer to even look at it.

Apr 4, 2023

The KIA engine associated with the KIA Engine recall falls under the recall but KIA denied the claim to repair. The oil change documentation provided showed consistently with oil changes to prove no negligence. WE didn't have the complete oil change history as all of the paper receipts were no kept and the mechanic shop performing the oil change converted to a new system and therefore could not provide the documentation requested.

Apr 3, 2023

Faulty engine causing vehicle to consume oil rapidly and causing burning smell, as of car may catch on fire. Vehicle has been taken to several different auto mechanics that all say engine should have been a part of the recall and lawsuit should be filed. When taken to Kia dealership they are aware of the problem but refuse to do anything unless the car is listed under the recall list. This has been an ongoing issue for over a year now and there have been several gallons of oil poured into the car now.

Apr 3, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 70 MPH, the vehicle inadvertently decelerated and lost motive power; however, the vehicle remained running. The check engine warning light was illuminated. The contact was then able to coast the vehicle off the road and the vehicle stopped. The vehicle was towed to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The contact was then advised to take the vehicle to the dealer for assistance. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

Mar 30, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 70 MPH, the vehicle inadvertently decelerated to 60 MPH. The vehicle began to shudder and failed to accelerate above 20 MPH. The check engine warning light was illuminated and flashing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.

Mileage: 80,000

Mar 29, 2023

1.Since 1/17/23 I've had 5 occurrences of the car yanking me to the left as I am turning right. The steering wheel gets stiffed, the dashboard lights come one, car slows down and I have to park the car and turn it off and back on. When I turn it back on, no dashboard lights are on and the everything is back to normal as if nothing ever happened. I have taken the vehicle to the dealership 3 times for a diagnostics and nothing comes up. The vehicles computer is not even tracing the times the dashboard lights have turned on as it shows zero history and that is not the case. I have taken pictures and video of the dashboard lights and have showed the guys at the dealership but since there's no record on the dashboard computer/history, they're not able to determine the problem. 2.My safety has been put at risk as I can get involved in a car accident and involve others safety at risk as well. The vehicle doesn't give any prior signs when it's going to act up when turning to the right, therefore it can happen at any given time. The first time I was leaving a parking lot and it happened on the freeway feeder. I towed my vehicle to the dealership the first time as I was in fear of driving it only to be told they can't find the issue. 3.The dealership has ran 3 different diagnostics on 3 different occasions and nothing comes up. It is still unresolved. 4. Kia service department has inspected in on 3 different occasions since the first incident. 5. No warning lamps or warnings of any sort before the first incident.

Mar 28, 2023

My engine light all of a sudden just started blinking, engine started smoking, and making Very loud clanking noise.

Mar 28, 2023

Knock sensor replaced due to engine knocking did not fix the problem the cars engine does not work it julks and pulls really hard engine noise check engine flashing left me stalled on the main highway with my 2 children with no warning the car has engine oil to adequate levels maintenance was up to date

Mar 27, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 35 MPH, there was an abnormal clunking sound coming from the engine compartment. The vehicle began to lose power and stalled. The contact stated that upon lifting the hood, there was smoke coming from the engine compartment. The vehicle was towed to the local dealer, who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 118,580.

Mileage: 118,580

Mar 25, 2023

I own a 2015 Kia Optima Turbo SX. every time I park my vehicle in an enclosed garage. and only when the engine is cold does it makes a grinning noise for about 12 seconds or less. once I turn the engine off and turn it back on the noise it stops. also, there is a mild fuel odor coming from the engine compartment every time the motor is turned off. your response will be much appreciated thank you. Sincerely. Carl M. Velasquez

Mileage: 102,561

Mar 24, 2023 Fire

The contact owns a 2015 Kia Optima. The contact was made aware of NHTSA Campaign Number:  21V331000 (Service Brakes, Hydraulic) on Facebook. The contact called the local dealer and made an appointment for March 25, 2023. The contact stated on March 23, 2023, while driving 50 mph, depressing the accelerator pedal but the vehicle began to decelerate. The contact stated the battery warning light was illuminated. The contact was able to park on the side of the road and when exiting the vehicle she saw smoke but no fire/flames exiting the hood. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

Mar 20, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 30 MPH, she observed a knocking sound coming from the engine compartment, and then the vehicle stalled. On the third attempt, the vehicle restarted, with the check engine warning light illuminated. The vehicle was pushed to the side of the road. The vehicle was then towed it an independent mechanic where the vehicle was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,674.

Mileage: 117,674

Mar 12, 2023

The engine lost power taking off crossing a major roadway, resulting in a stall, vehicle had to be restarted in a panic. The knocking and loss of power put me and my passenger in danger of a side impact from cross traffic. The issue was reproduced by a dealer upon further inspection. The vehicle will be inspected by a service department at certified dealership. No warnings lights or fault warnings appeared related to this issue.

Mar 10, 2023

On 3/1/23 on my way home from my which the site was in Perth Amboy, NJ. At the North Somerset rest stop, just exited the I-76 westbound. I lost power around 65 mph. I didn't get any response from my brakes at first and nothing from my accelerator. Upon drifting and praying that I'd make it to the lot out of the main exiting lane. Upon pulling into a spot at the very farthest spot from the building, I noticed my check engine light is flashing. Press my brakes were working. Accelerator was hardly responding. I've worked on my car and my families cars, and cars most of my life. I had my code reader with me. Plugged it in and got the code that I've heard and read about. P1326 knock sensor. Knowing about this about Kia and Hyuandi, I knew my engine was dead. Thank God it didn't catch fire like some others have. I had it towed to Smail Kia in Greensburg, PA. That was the closest and NOT the dealer I bought it from. We bought it from Century 3 Kia West Mifflin, PA. After their promises that the engine would get replaced, lack of communication, many of my calls,voicemail, emails and showing up in person,(had to move 2 things that would've been in the way of the swapping of the engine) and a week later Kia denied my replacement due to "power adders". None of which I have, use or cause any issues. NO TESTING WAS DONE ON WHAT THEY THOUGHT WAS POWER ADDERS. HOWEVER, ALL OF THE TESTS THAT SHOW THEIR FAULTY ENGINE COMPONENTS AS PERR THE FEDERAL LAWSUITS AND RECALLS.....ALL FAILED! I can't drive the car. It's dangerous for myself and any other motorist. Could explode, catch fire or completely fail on ANY highway/roadway. I need my car for my career and above all, my life sustaining health and medical appointments Now I'm left with no vehicle. I still owe around a year- year and a half. As well as car insurance. Now what? Kia needs to do the right thing here, for myself and anyon else suffering from this horrific life changing nightmare.

Mar 6, 2023

Oil Changed 02/18/23, No leaks reported. Highway driving, now the vehicle is burning oil and has leaks, engine not running properly at highway speeds.

Mar 6, 2023

I had brought a 2015 kia optima lx from a lot and i only had it 2 days i was on my way to work and it just cut off in the middle of the road i didnt know it had recalls until till after somebody told me so i took it to kia they said they couldn’t fix it and told me my motor was locked and that i was gone have to pay $8,650 to get a new motor put in my car has been sitting since march 11 2022 and march 112023 will be a year that it has set and now since i have been getting recall notification about my car they not gone do nothing about it until i get my motor just like its a update needed on my car not gone be able to get it

Mar 2, 2023

The contact owns a 2015 Kia Optima. The contact stated that while the vehicle was idling at a traffic light, the vehicle lost motive power and stalled. The contact was able to restart the vehicle and move to the side of the road where the vehicle stalled again. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) had not been completed and the warranty coverage for the engine replacement would not be honored. The approximate failure mileage was 90,000.

Mileage: 90,000

Mar 2, 2023

lights in dashboard always on , something wrong with engine

Mileage: 143,625

Feb 28, 2023

There is an open recall on the engine of my vehicle 2015 Kia Optima. The engine is giving problems and has been at the local dealership since December 1st, 2022. They stated they will not fix it because the vehicle has a salvage title. According to the information we have obtained this doesn't null the recall repairs on the vehicle. Please advise.

Feb 24, 2023

At or around 66k miles my vehicle stalled then shut off in traffic. No warning or signals. My vehicle went into limp mode. KSDS Knock sensor campaign installed prior. Oil had been consuming at a abnormal rate causing me to do oil changes more frequently and in between changes adding oil. Towed it to dealership because I was told as long as I had the KSDS update and maintenance records of which I did myself because it became expensive and records show on Carfax. After dealer mechanic looked at vehicle said I needed a new engine and Kia Corporate denied my claim claiming it was neglect which is absolutely untrue! They didn't even accept my records although on Carfax. With only 66k miles and being denied my vehicle sits worthless because Kia won't honor its warranty or recall. I even purchased gap insurance originally totally lost of money. I'm afraid my vehicle will catch on fire as it's been sitting for several months in my driveway.

Feb 23, 2023

Knocking noise coming from engine. Pulley is wobbly. Oil leak coming from timing cover. Knocking noise come from Connecting rod knocking. Engine will have to be replaced or rebuilt.

Feb 23, 2023

after completing a routine oil change earlier in the day, the engine seized and the car had to be towed. When contacting Kia I was told their was a recall and if the knock sensor wasn't installed we are responsible. I communicated that we were unaware of a recall and were never notified of one as we are the 2nd owners of the vehicle. I later received in the mail a re-issue of what they claim to have sent out originally and was instructed to take the car to the nearest Kia dealer where they have since denied the repairs.

Feb 22, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated. The vehicle failed to restart and was towed to the residence. The contact who is an independent mechanic, diagnosed the vehicle and determined that the engine seized. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

Mileage: 129,000

Feb 21, 2023

2015 KIA OPTIMA. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THE ENGINE SEIZED AFTER FOUR MONTHS OF PURCHASING THE VEHICLE. AND THERE IS AN UNADDRESSED/OPEN RECALL THAT WAS NEVER REPAIRED.

Feb 17, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 70 MPH and taking the off ramp, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to his fiancé's residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 81,000.

Mileage: 81,000

Feb 13, 2023

On December 14 2022 I had my oil changed at a service center. On December 14 2022 later in the day after the oil change service had been completed my vehicle vehicle began to sputter then stalled while driving down the road almost creating an accident. There were no warning lamps messages or other symptoms prior to stalling on the road. As the vehicle began sputtering and stalling the warning lamps then became illuminated. I coasted my vehicle to safety and parked it. I scheduled the first available appointment with a Kia dealership and had it towed in. They did an inspection completed a recall and said I needed a whole new engine and only the short block was covered. I have service records for regular maintenance. I have contact the dealership and manufacturer with a response that the engine replacement is not currently covered at this time. I believe that if the vehicle was at a higher speed or more traffic was present that the engine failure could have caused serious injury or fatalities. My vehicle is available for inspection if requested. My vehicle is still located at the Kia dealership. I currently do not have an invoice or paper receipt from them. I do have an email from the dealership stating a new engine cost before taxes. I am unable to upload the file on this page for some reason. I can make it available if needed.

Feb 10, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, a ticking noise was heard coming from the engine. No warning lights were illuminated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to restart. The vehicle was taken to a local dealer; however, the failure could not be duplicated. The vehicle was not repaired and was towed back to the residence. The contact stated that the failure recurred and that the "Service Engine Soon" warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was then taken back to the dealer for the recall repair and was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repairs. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was 106,744.

Mileage: 106,744

Feb 9, 2023

On 1 30-30 2023 my vehicle spun a rod bearing no engine light came on no oil light alert. I have a lifetime warranty & I'm just learning of a recall NHTSA SAFETY ID# 21V331000, to which I did not receive any notifications or recall notices

Mileage: 63,523

Feb 2, 2023

The contact owns a 2015 Kia Optima. The contact stated while driving from a complete stop, there was smoke coming out from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where the radiator and the radiator hose were replaced; however, while driving two and a half weeks later, the vehicle stalled, and the steering wheel seized. The contact was able to veer to the side of the road by using physical strength to steer the vehicle. The vehicle was towed to the independent mechanic, where it was diagnosed that the failure was related to an unknown recall. The vehicle was towed the dealer, where the engine was replaced; however, the engine smoked while driving. The vehicle was towed to the dealer where the engine was replaced for a second time; however, the engine was incompatible with the turbocharger in the vehicle. The dealer informed the contact that she had to pay out-of-pocket to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 111,000.

Mileage: 111,000

Feb 2, 2023

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine compartment. Additionally, the vehicle made knocking sounds while driving. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced; however, the dealer declined the engine replacement due to the vehicle not having the Knock Sensor Detection System (KSDS) product improvement campaign performed. The vehicle was not repaired and remained at the dealer. The contact stated that she had not yet received notification of the Knock Sensor Detection System (KSDS) product improvement campaign. The manufacturer was made aware of the failure and informed the contact that the KSDS product improvement campaign had expired. The failure mileage was 174,811.

Mileage: 174,811

Jan 31, 2023

The contact owns a 2015 Kia Optima. The contact stated that while starting the vehicle, the engine turned over but then the engine seized. There was an abnormal knocking sound previously detected. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

Mileage: 80,000

Jan 30, 2023

Anti Theft Security system is non-existent. There is a current known issue on the internet on the ease of theft of any Kia or Hyundai to certain years of manufacture. I am currently a single disabled person that could be a victim of vehicle theft because of a lack of this security software that Kia did not include on my 2015 vehicle. This Kia/Hyundai known issue could potentially leave anyone stranded in a dangerous situation. All other prior and current vehicles are equipped with the security software. Currently Kia & Hyundai has provided Lock bars for certain police departments to hand out, however .. not in my area. I am receiving warning letters from my Insurance company and have heard of some totally dropping coverages on all vehicles manufactured without the security software. This is a very dangerous situation and I believe that ALL VEHICLES AFFECTED SHOULD BE ISSUED AN IMMEDIATE RECALL AND SOFTWARE UPDATE PROVIDED BY THE MANUFACTURERS AT NO COST TO CURRENT OWNERS OF THESE DEFECTIVE VEHICLES. A proposed class action lawsuit was started in September 2022. In the meantime.. what happens to innocent people who go to a grocery store or doctors office only to find that their car had been stolen while they were inside? Or what happens when they can no longer receive insurance coverage because of the ease of this known lack of security originally promised from the manufacturer? These particular Kia/Hyundai's are missing a "key" anti-theft device..their keys lack computer chips for theft "immobilizer" systems that other car manufacturers have as a standard theft deterrant during those same years of manufacture & currently have on all new vehicles. A MANDATORY RECALL FOR REPAIR SHOULD BE ISSUED IMMEDIATELY BEFORE ALL INSURANCE COMPANIES REFUSE TO INSURE THESE VEHICLES! Anti-Theft technology was included on the sticker price but not installed! I am afraid to go to the grocery store!!

Jan 24, 2023

While driving the vehicle on Tuesday 1/17/23 giving it gas, the engine stopped running. I was going about 45 mph when the engine stopped, multiple lights on the dash turned on including the engine light, oil light, and battery light. I had to coast the car to the side of a 3 lane road. I turned off the car, waited a few moments and tried to turn the car on. The lights went on but the engine did not start. I had the car towed to an auto shop who then advised I should have it taken to a Kia dealer as there is a recall on the vehicle. The dealer has had the car for a week and has only said that the engine is seized and that they can not provide more information without me paying to have the engine taken apart.

Jan 24, 2023

The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, the vehicle hesitated and stalled upon depression of the accelerator pedal. The vehicle was towed to a local dealer where it was diagnosed with engine failure. The vehicle remained in dealer possession for months as the contact awaited the repair. The manufacturer was notified and informed her that since a prior service was not performed on the vehicle, she no longer qualified for the repair. The vehicle was not repaired. The failure mileage was 129,000.

Mileage: 129,000

Jan 22, 2023

Driving down the road and suddenly there was loud knocking and smoke coming from under the hood and got it to the side of the road and turned it off and now it won't crank. The dash lights come on when you turn the key and that's all it will do. No noises at all.

Jan 17, 2023

The contact owns a 2015 Kia Optima. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact was able to cruise to the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The contact towed the vehicle to the local dealer to be diagnosed. The dealer confirmed that the engine needed to be replaced. The vehicle was not repaired. The VIN was associated with NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Jan 13, 2023 Crash

I purchased a kia turbo optima from bob's lamphere's beaverton oregon kia dealership 9 days later I felt the acceleration awkwardly bi wanted to return it or exchange but was told no contract was only within 5 days. I took it to kia dealership for diagnostic 3 times I had it for 9 months the last 6 weeks was the 3rd time until Feb 28th It was totaled by a uninsured motorist memes william benton penny lll Or. Driver lic# 1289466 Of 1633 n.e. 76th portland oregon 97213 he was speeding illegally bypassing on a bridge into on coming traffic which was me he ending totally the back end of my kia. No air bags deployed I had no airbag warning light on I suffer injuries whiplash in my neck shoulder and back to this day Wild willy seemed to have injured his leg to the point of amputation ... Portland police report# 21-54465 which is the report that wild willy gave a false identity. Later the officer text giving his real identity. To this day I haven't been compensated for bodily or auto damageby wild willy or Geico my insurance. And lost my kia in a junk yard with a remaining of a bill of 12,000 of 25,500.

Jan 13, 2023

Engine seized on the car and I was denied recall repair. I spoke with corporate for Kia and they basically did nothing to help at all. They basically said they sent a letter for an update and because I did not perform the update they will not honor the recall that was approved on my car. The person I spoke with advised the address was never updated so the letter did not come to me for the recall or was lost. He stated I was supposed to contact Kia with update to address. I never was aware this had to be done and I have purchased many cars and never was made aware. He stated why would you purchase a big purchase and not do this. I was under the impression when I purchased this would be done that’s why I am charged tax license and other fees. I believe this is predatory and this is just a way to not honor the recalled engine that I purchased. The check engine light never illuminated on the dash or any indication the engine had an issue so I had no reason to take my car in for a repair. To add to that my fiancé had a 2013 and the recall letter was received and he took his car for update and the car never worked after the update was performed. Kia denied any repairs to that vehicle and basically took a lost because of the update. I would like some type of resolution to this issue. The car has 113000 miles of course the original warranty was 100000. This update was during pandemic as well. I am very disappointed in Kia at this point because there should be something in place for people like me who never received notice. The engine is no good and we as customers should not have to take this lost. Please help

Jan 10, 2023

My vehicle is in the class action lawsuit against KIA for faulty engine blocks that could cause fire and engine failure. My vehicle oil consumption is way below standard and the excess burning oil is coming inside my engine on top . I see smoke and I smell burning oil on my engine while I’m driving and when I stop. I have well kept my cars maintenance and this is now starting to happen after 120k miles. I reported the issue to Kia but they told me that the engine has to lock up before they can either consider replacing it. I’m really afraid to drive this car because of my life and the life of others if I get a fire or engine failure in busy traffic. It just doesn’t seem safe to drive although there’s no check engine lights on yet, but I can sense warnings before destruction. Please help !!

Jan 2, 2023

I was driving down the highway and veered onto a secondary road when the engine shut off. No prior warning was given and the check engine light was not on. I was forced to stop the vehicle; there was no shoulder to pull onto, so I ended up blocking a lane of traffic. The engine seized and must be replaced, or the car will have to be scrapped.

Dec 17, 2022

On the behalf of my daughter I am filing this formal complaint: * On August 10, 2022 my daughter was driving home from Des Moines to Cedar Rapids, Iowa. She was on the highway and all of the sudden her car engine shut down, no warning lights came on prior to this happening. She did not have power steering, it took all she had to pull the car over safely, she was able to use the brakes but barely. She then tried to restart the vehicle, it was able to restart with no other problems along the way. This incident happened at 2am, had this occured earlier in the day, with heavy traffic the safety of my daughter and others would have been at a high risk, this could have caused a major accident. * On October 9, 2022 My daughter was just exiting the interstate, warning light appeared. She was approaching her home, not far from the highway, when the car engine shut down once again but this time it would not restart. The vehicle remains undrivable but is available for inspection upon request. * On October 10, 2022 I sent my step-father over to her house to take a look at her car. From his findings he stated that the oil plug was loose and that the oil had drained out. * On August 2, 2022 She had an oil change done at Jiffy Lube (Cedar Rapids,Ia.) I filed a complaint assuming that they did not properly tighten the oil plug. The manager from Jiffy Lube informed me that an investigation is in motion at this time for Kia (2005-2020) and Hyundai's due to oil plugs loosening and engines ramdomly shutting down at highway speeds. At this time I am strongly advising a thorough investigation into this matter. Thank you for your time.

Dec 14, 2022

My vehicle engine blew while driving on the highway going about 65 no warning or signs other then the amount of oil that it was consuming. I am just now hearing about the class action lawsuits for my specific engine the Theta 2.0 which I have already verified it is part of it. KIA is saying it's the wrong part of the engine that is blown that it want be qualify for the engine replacement. I have kept my oil changed regularly and just recently noticed it started to consume godly amounts of oil no leak, or smell it was literally disappearing it is not normal to add almost 4qts of oil every 2 weeks or so. These engines need to be recalled not placed on a "service bulletin" and they pick and choose which to fix. Point is they are ticking time bombs and something need to be done they will not back their products and us consumers are left to suffer.

Dec 7, 2022

Daughter driving her 2015 kia optima she purchased May 2022 and currently has 95,000 miles on it and it started making a weird noise coming from the engine. We got the car home and then took to repair shop due to the car running rough and making a ticking noise. Repair shop calls and says they drove it a short distant down the road and the motor mad a loud noise and then stalled . Car will not start and repair shop said she will need a new motor. Called Kia and they stated it was covered because years before her purchasing it from a reputable dealer ,the previous owner did not do the product improvement update.

Dec 2, 2022

The contact owns a 2015 Kia Optima. The contact received a recall repair regarding a system upgrade for the knock sensor detection system and experienced the failure since the repair was performed. The vehicle was emitting a fuel odor and had a burning odor as if the vehicle was overheating. The driver’s and passenger’s side side-view mirrors would close while driving at various speeds. The Push to Start button had to be pressed several times to start the vehicle. The contact had taken the vehicle to the dealer who stated that the fuel odor was due to a hole in the fuel line hose. The passenger’s side side-view mirror had been replaced. The failure reoccurred. The contact stated that the failure was related to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 100.

Mileage: 100

Nov 30, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving 50 MPH, there was an abnormal sound coming from the vehicle. The contact was able to continue driving back to the residence. The dealer was contacted and stated that the rod bearing in the engine might need to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that a Product Improvement Program was not performed which prevented the Extend Warranty on the vehicle to become effective. No further assistance was provided. The failure mileage was 135,550.

Mileage: 135,550

Nov 21, 2022

August 6, 2022 on Kansas Turnpike near El dorado. 2015 Kia Optima LX 74,000 miles. With absolutely NO warning whatsoever revved high then began a knocking sound, then a horrible banging and died. No lights, no alarms. Steering became a problem. We were able to drift to the side of the road as we were already in the right lane. Once completely stopped dash lights came on. We had no idea of any recalls or issues. Engine never recovered and we procured roadside assistance. Waited 4 hours on the side of the turnpike. We have since learned of a class action lawsuit against Kia with this very issue. We are still waiting for an engine replacement/rebuild 15 weeks later!

Nov 18, 2022

The engine failed exactly like kia expected it to in the class action lawsuit, but they are refusing to repair the engine since they sent documentation that I needed to have a system upgrade done. However they sent it to an address that I no longer lived at and I've unforgettably them that I had proof that I didn't raise at the address anymore, but they don't care because whatever they sent want returned to them. So instead of replacing my engine because they knowingly sold vehicles worth bad engines they have sent me a bill for $8000 in order to get my car repaired. When you look this up there are so many people worth the exact same issue. Kids is finding any and all reasons to not honor their agreement and to continue to profit off of people.

Nov 15, 2022

UNKNOWN but I got my car in February, it’s always been sounding rough from the start but was told it’s normal, lately the past few months I noticed a little vibration and a change of sound in the motor but had no lights come up on dashboard so assumed it wasn’t a problem. Well to this day my engine is shaking very rough that my car vibrates extremely and making a clicking sound best way to describe it and my engine light as well as oil topper light came on just a few days ago which I’ve gotta an oil change roughly about 2 months ago and added oil as well recently. So not sure if I have a leak of some sort or what. My breaks are also bad but when I purchased the car one tire was missing two bolts cause they broke off. Lately a lot of problems have all come at once. But I don’t feel safe driving my car cause I feel it doesn’t accelerate as it should and it’s not running normally. It’s a 2015 kia optima. Says no safety recall but all the problems I’ve been having seem very relatable to what’s showing on the recall list for kias of my year.

Nov 7, 2022

My engine has died while driving on two occasions. The first time the engine died I pulled over to the side of the road and I turned the ignition off and it cranked right up. No more issues for approximately two months. The next time I was driving and the engine died I pulled over to the side of the road, turned the ignition off and tried to crank it but nothing happened. All the lights were on but the engine wouldn't turn over at all, no clicking noise, absolutely nothing. I was so confused because all lights were on but nothing happened when I turned the key. I had it towed to Pep Boys who said I had complete engine failure. What? No warning, no check engine lights, no running hot, I maintained my car religiously. I heard there was a recall on the Theta engines but I can't find anything on 2015 engines. If the engines have a recall up to 2014 and my engine did the same exact thing then my engine repair and/or replacement should be covered under a warranty also. This is dangerous. I was traveling at speeds between 75 -80mph when the engine died. This needs to be addressed but I can't seem to find anyone that cares enough to help me.

Mileage: 137,513

Nov 6, 2022

While driving vehicle it started making noise and then loss of power

Nov 6, 2022

Engine rod bearings are now making a knocking sound. It is available for inspection when driving down the high my car lost power engine light started to flash and then a loud knocking noise started.I was in the highway with my three children when the car lost power cause me and my family to be out in harms way of being hit from behind. The vehicle has been inspected by a mechanic who stated the engine will need to be repairs due to the rod bearings. No warning lights were on until the car all the sudden lost power and started knocking. I then had to have it towed 150 miles just to get it home

Oct 31, 2022

The engine stopped running while driving down the Hwy. this could have caused a major accident. This has not been inspected by the manufacturer yet. There were warnings or indications that anything was wrong.

Oct 24, 2022

The contact owns a 2015 Kia Optima. The contact stated that while his wife was driving at an undisclosed speed, the engine seized with knocking sounds coming from the vehicle. The contact’s wife pulled over, and the contact arrived on the scene to inspect the vehicle and check the engine oil. The contact restarted the vehicle and the failure recurred with knocking sounds coming from the vehicle. The vehicle was towed to the dealer where it was diagnosed that the main bearing had fractured and the engine needed to be replaced; however, the manufacturer declined the engine replacement due to an unrepaired Knock Sensor Detection System (KSDS) recall. The contact had not yet received the recall notification. The vehicle was not repaired; however, the dealer offered to buy back the vehicle from the contact. The manufacturer was made aware of the failure and declined the engine replacement. The failure mileage was approximately 95,000.

Mileage: 95,000

Oct 19, 2022

As I was driving on the Interstate, my car lost power and I was unable to push on my gas or use my brakes to slow down to pull off the interstate. Lights begin flashing with a warning that read “ Check Hybrid system. Stop vehicle and turn off engine. This is the second time this has happened but before my car shut off and didn’t turn back on. I was going to be hit by a semi truck had he not swerved around. Also, this the 5th time this week it has happened.

Oct 18, 2022 Fire

May 28,2022 car stalled no warning, car towed to service center found out engine trouble, claim denied by warranty because it was related to a Kia recall,Knock Sensor Detection System, car was towed to Kia Dealership on June 7,2022, where it was confirmed that engine seized do to the recall, had engine replaced and car returned July 9,2022, on July 10,2922 returned car to dealership for engine knocking noise, car repaired tensioner pulley and alternator m, picked car up July15,2022. On August 7,2022 car stalled while driving and smoke coming out of hood, engine was on fire and engulfed entire vehicle.

Oct 12, 2022

I was driving down the freeway and my car engine shut off and lost all power. Pulled off to the side of the road and the car started back up and was running fine. About 10 miles later the engine started clicking and continued to get worse as I tried to get off the highway and into a Kia Dealership. When I was about a tenth of a mile away from a Kia Dealer, my engine made a loud bang noise, and started smoking immediately as my car completely shut down. I had cars behind, alongside, and in front of me that were put in obvious danger as my engine blew up and smoke filled the air around the area. Making visibility poor for others as well as my speed dropping without brake lights due to the engine failing. The problem cannot be reproduced as the engine will not start but the Kai Dealership the car is currently at stated that the engine needs to be completely rebuilt. Vehicle was inspected when I lived in North Carolina in 2018 and 2019, nothing was stated as a danger at that time. There were no warning lights when the vehicle first shut down. The check engine light did not come on until about 20 minutes after the engine started clicking.

Oct 12, 2022

i was driving my 2015 kia optima lx 2.4L which i recently got i am currently the second owner and did not receive no mail containing any open recalls to my car and the engine seized up and now the Kia dealership does not want to help me out , what can i do?

Oct 9, 2022 Fire

My car started smoking while I was driving! From under hood and into vents in car bad! Got pulled over and some yelled my car was on fire, get out! There were no lights on for car! I had ran one of those diagnostic checks that morning ( have it set for once a month) Nothing came back on it at all, car seemed to be great! Left house and 15 mins later car caught fire in the engine! I could of died and my dog! Fire looks to have burned through the fire wall!

Oct 7, 2022

My Kia had been using oil at an abnormal rate. Could not identify anything wrong. The car would sometimes unexpectedly stall out and the oil would be a little low, even relatively soon after an oil change. I would top it off and it would operate fine. This month the engine seized up completely. When we had a mechanic disassemble the engine and examine it, he found abnormal damage to the engine, including carbon deposits from burned off oil that had escaped and not returned for lubrication, as well as metal shavings in the oil pan.

Oct 5, 2022

Driving one day and I hear a knocking sound coming from the engine. It locked on me on the way home and isn’t drivable. Took it to the dealership and they said it had a recall and the engine needs to be replaced. Kia denied the engine replacement saying I took to long to come in. I bought it used and never received a letter in the mail about it.

Oct 4, 2022

2015 Kia Optima began to not accelerate on freeway when trying to reach 2 rpms. Took for diagnostic it was stated solenoid needed replaced. However, the engine was knocking and I was informed that I needed a new engine. Mechanic did not want me to invest money into vehicle. I pulled up vehicle and see this as an issue for 2015 Kia Optimas. That current issues have been reported by numerous people. My car had no lights or warning sensors regarding these issues. Now the engine is inoperable and I have no vehicle w a car payment.

Sep 19, 2022 Fire

The contact owns a 2015 Kia Optima. The contact stated while driving at 35 MPH, smoke was coming inside the vehicle. The contact had to stop the vehicle and turn off the vehicle, when the contact restarted the vehicle, he saw flames coming from the windshield wipers. While opening the hood of the vehicle to see where the flames were coming from, the contact burned his hands. Medical attention was not required. The vehicle burst into flames. The fire department was able to extinguish the fire. The vehicle was towed to a repair facility. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000. The VIN was not available.

Mileage: 95,000

Sep 15, 2022

While driving on the freeway vehicle began to knock. Pulled off the freeway into a dealership. Dealer said there was little oil in the engine despite having an oil change less than 1000 miles prior. Engine burned through 5 quarts in less than 1000 miles. No oil lights or check engine lights on causing engine failure and need for a new engine. Told vin does not fall under the endings oil consumption recall of similar model/year.

Sep 13, 2022

2015 Kia Optima Hybrid HEV system. Months after purchasing the vehicle two different lights would come on the engine. One is the HEV warning light and the other is a flashing “Turn off engine and check HEV system”. The first time it happened the vehicle turned off. It was towed to Kia, 02/2020. They change some sensor and sent me on my way. 3 weeks later the HEV warning light came on again so it was towed to Kia for the 2nd time, 03/2020. This time they said they could not recreate the issue. A month later the light came on again and again but since the light never stayed on, I kept getting told by Kia that I’d have to take it in when the light stayed on. 01/2021 the light came on again, with the flashing warning and the vehicle turned off, mid-drive. It was towed to a mechanic shop near me, where they replaced the wiring harness completely, but a month later the same light came on again. Over the course of the year, the warnings kept turning up and time and time I kept getting told they needed the light on at the dealer so they could determine with the codes, what is wrong. 07/2022, light came on as I was merging on to the freeway and the car shut off. I was able to make it turn on and make it home safe. The next day I towed it to the shop where they replaced the wiring harness and they stated they could not touch it further since the codes they got where “High voltage battery” codes and a specific tech is the only one when could work on it. I took it to Kia where it stayed 33 days. They changed a part. Two days later the HEV light came on again, so I took it back. They kept it one day, drove it 60 miles and they could not recreate the issue. I got it back on Saturday, 5 miles out the light came back again and again. I took video. Called Kia and now the car is back at the dealer while they try and figure out the issue. I’m scared for my life. The car gives no warning when it decides to shut off. Wheel locks on the times it does turn off. HEV system is no good.

Aug 31, 2022

2015 KIA OPTIMA. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THEY WERE NEVER NOTIFIED OF ANY RECALLS. THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT OFFERED ANY ASSISTANCE.

Aug 26, 2022 Fire

On January 12, 2022 I was informed by Danbury KIA (Danbury, CT) that my 2015 KIA Optima required a recall engine replacement. I left the vehicle with the dealer and the repair was completed on Jan 31, 2022. I picked up the car on February 1, 2022 and on February 3, 2022 the car was destroyed by an engine fire. My insurance company deemed the car a total loss and compensated me for the market value of the car. At the time the car was completely paid off and I was still in excellent condition. I had no reason to trade for a newer model - especially with the new engine. After the insurance payoff I still needed to finance $25000 for the purchase of a comparable replacement vehicle. To date neither the dealer nor the KIA corporation have contacted me or made any attempt to address my loss.

Aug 18, 2022

I BEEN REPORTED THE RECALL ABOUT MY CAR ENGINE AND OTHER PROBLEMS THATS GOING ON WITH IT BUT THE MANUFACTURER WON’T FIX IT SO WHAT ELSE CAN I DO TO HAVE ALL THESE RECALLS FIXED

Aug 18, 2022

The contact owns a 2015 Kia Optima. The contact stated that while driving 20 MPH, an abnormal knocking noise was coming from the engine. The vehicle then lost motive power and stalled with the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle with engine failure. The vehicle was then towed to a dealer where she was given an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle would not be covered under warranty or recall. The vehicle was not repaired. The failure mileage was approximately 99,000.

Mileage: 99,000

Aug 11, 2022

While driving at 65 mph check engine light turned on and I lost all power. Very dangerous. This is the second time this has happened and the second time I have reported this emergency situation has occurred. The last time this happened in 2019, Kia replaced engine then wiring harness. Your assistance is needed to prevent this doesn’t happen to other drivers.

Aug 9, 2022

As the car was running on the intersection, all the emergency lights came on from the vehicle. The car completely stopped but I was able to move it to a safe space. When I attempted to turn on the car again smoke came out of the engine.

Aug 5, 2022

Engine Failure due to rod bearing issues-faulty manufacturing parts appears to have gotten into engine preventing or binding the engine so that it will not start.

Jul 31, 2022

Recently has a new engine installed at pitre Kia , due to a recall malfunction, they installed a new engine but didn’t fix the recall problem, now that I have my car back. My engine moves when I hit the brakes, my brakes go all the way down sometimes, doesn’t stop the car at all, I am in danger everyday I drive my car, I never know if my brakes will fail on me. Or my car will burst out into flames, and I can smell fuel in the cabin of the car really strong, I have really bad gas mileage and my steering wheel is a lot stiffer than normal

Jul 21, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, an abnormal burning odor was detected. The vehicle was towed to the dealer and was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and declined the engine replacement. Upon investigation, the contact was made aware that the VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the contact had not yet received the recall notification. The failure mileage was approximately 73,000.

Mileage: 73,000

Jul 19, 2022

My car had started acting weird about 5 months after I got it, I believe Jan 2020. Only had it till Jan 2021 and they said my engine Barrings broke and it was going to cost me 10000. I didn’t have it. I was never informed about the recall. It messed up my whole credit and I still have not been able to get a car since. I moved and I was just now able to get the mail!

Jul 14, 2022

Just bought the car. Drove it off lot & engine quit on me. Wont go over 25 mph. They won’t refund my money. So I’m on phone with Kia consumer affairs. If they don’t get it fixed/replaced/or buy the car back then I am contacting the lawyers who have the lawsuits against Kia & add my case to their lawsuit. This is ridiculous how many people on here that I see Kia is denying them for replacement of motor due to their company!! They need to get it together or just quit making cars! They suck! I bought it in good faith hoping it was a reliable car. Now I’m $9k out of pocket.

Jul 10, 2022

5/17/22-Brought car in for a basic "what needs to be done for maintenance if I was to buy/sell this car". Thought it could be idling low so he suggested an oil change, spark plugs and a fuel injection service due to mileage. But no issues happening with the car. He did not have parts. Scheduled for June 20th. 6/20/22 Car serviced at Sun Mountain. Received call that on the test drive after service was completed that the car died mid drive. He got it back to the shop after jumping the battery. He ran a diagnostic and said everything besides the battery looked good. Battery was very low. He revved the engine and there was a rattling. I told him I had not heard that prior to bringing the car in. He brought up a recall that Kia had for Rod Bearing Failure. Paid and returned car home safely. 6/21/22 Car breaks down Called Kia to confirm the recall. Phoenix told me that there is a test that will take a few days to run and Kia will either replace engine or buy your car back. He said that the engine itself is on back order for months. He stated there was no loaner cars available and the next available time slot was Monday 6/27/22 for the test. I worked on securing a vehicle on my own and then called Kia back to schedule the test. While on the phone with Phoenix to schedule the test, the car started clanking and losing acceleration. I pulled over and turned it off. It would not turn back on. I got the car towed to Kia Tuesday afternoon. Large leak under car when towe 6/25/22 Phoenix called to say they finally got the car in for diagnostics and they are pulling in corporate to see if it is recall associated or if the fuel injection service could have damaged the engine. That corporate is closed on weekends and would have a better idea on lead time of the engine beginning of the week. 6/28/22 Denial of Claim I called Kia because I had not heard from them. Phoenix was out so Matthias checked on the status. He stated that Kia denied the claim. I asked him to send documentation

Jul 8, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 70 MPH, the vehicle started to decelerate. The contact depressed the accelerator pedal almost to the floorboard; however, the vehicle was decelerating with an abnormally loud knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The contact managed to pull off the highway safely and stopped. The vehicle was not taken to a dealer nor independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V750000 (Engine). The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

Jul 6, 2022

not really sure my car just started making a clicking noise out of no where & powered off & now it wont detect key or wont start up

Jul 5, 2022

The contact owns a 2015 Kia Optima. The contact stated while performing a daily oil check, the contact noticed that the oil level was low. The vehicle was taken to an independent mechanic who stated that there was no oil in the engine after an oil change a month prior. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that there were no recalls on the VIN regarding the failure. The contact was referred to the NHTSA for assistance. The failure mileage was 80,000.

Mileage: 80,000

Jun 28, 2022

On 6/5/2022 my vehicle broke down and had to be towed. On Monday 6/20/2022 I took my vehicle to the Colonial Kia dealership in Chester Virginia. On Wednesday 6/22/2022 I got a call from the dealership saying I would need a new engine and the problem with my vehicle was a part of the large Kia engine settlement. But that Kia denied my claim to get my car fixed and paid for by KIA because I did not get a previous recall fixed. (recall # 21V331). My car is not drivable and Kia is liable for it because of the KIA engine Settlement. I never received any information in the mail about the above stated recall on my vehicle so therefore I had no idea it had to be fixed.

Jun 28, 2022

The contact owns a 2015 Kia Optima. The contact stated that the vehicle was experiencing an excessive drop in the oil level. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the fuel injector needed to be cleaned; however, that service had not been completed. The failure persisted. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.

Mileage: 75,000

Jun 27, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving 65 MPH and driving over a pothole, the vehicle stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle and continued driving however, the failure reoccurred twice while driving over a speed bump. The dealer was notified of the failure and informed the contact that she needed to pay a diagnostic fee as the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The VIN was not available.

Mileage: 106,000

Jun 22, 2022

The long block detached while driving on access road The life of those around me including my daughter The vehicle was inspected by the dealership

Jun 21, 2022

Driving down Highway at 72 mph when vehicle shut down wheel got tight then vehicle restarted itself. Taken to dealership ran multiple test and cannot find an issue with the vehicle. There are no warning lights there was no symptoms or anything else like that that would have let me know the vehicle was would shutdown/restart while driving.

Jun 17, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 70 MPH the accelerator felt soft to her and as she depressed the accelerator the vehicle began to lose forward momentum. The contact stated the "check engine" warning was illuminated and the engine was still functioning but the contact stated there was no power. The contact safely coasted the vehicle off the side of highway. The contact shut the vehicle off and then restarted and was able to move forward, however the engine could only manage to move the vehicle at approximately 35 MPH and still had the "check engine" warning illuminated. The contact drove the vehicle to her residence and later to an auto parts store who scanned the vehicle and determined that the "knock sensor (P1326) code was detected. The vehicle was not repaired. The contact had taken the vehicle previously to a dealer to have a recall on the "knock sensor" repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 147,000.

Mileage: 147,000

Jun 11, 2022

Engine has seized Falls under engine recall they are refusing to fix because of because of a recall that wasn't fixed that I never received notice for

Jun 10, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 116, 000.

Mileage: 116,000

Jun 8, 2022

Engine locked up

Jun 2, 2022

In 2020 a message saying “check hybrid system, stop vehicle and turn off engine appeared and the car stopped while I was driving. I brought it to the Kia Dealership and they “fixed the problem”. On Tuesday May 31st I was driving home on the expressway and my car stopped. I luckily was able to pull off to the side and then the same message popped up and the car would not drive anymore. I have had 5 recalls with this car and it is only 7 years old.

Jun 1, 2022

engine. unknown

May 23, 2022

To make a long story short on 5/16 my engine started to knock. Without any warning no prior warning lights came on no nothing my car started to stall on the highway I had my 3 year old daughter in the back seat and we barely made it to the side of the road. My engine, oil, and battery light started to flash and I lost power. I had my car towed to the dealership on 5/19 because I was made aware of a class action lawsuit for the exact same thing that was happening to my car. I bought the car 6 months ago from hickory hollow kia in Antioch Tn they made me aware that I had an extended warranty on my engine to have it towed in so I did that. I got a call from the dealership the next day telling me they needed approval first from kia to cover my vehicle. It would take them a week to do a diagnostic test which is what I’m waiting for now and will update asap

May 16, 2022

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 10 MPH, there was a knocking sound coming from the engine. The contact stated that after stopping at a traffic light and then attempting to make a right turn while accelerating, the engine started revving however, the vehicle failed to respond. The contact pulled over to the side of the road and several warning lights flashed before the vehicle stalled and lost motive power. The vehicle was towed. The contact took the vehicle to a certified mechanic who diagnosed that the rod bearings had failed and needed to be replaced. The contact had the vehicle towed to the dealer who confirmed the diagnosis. The contact became aware of an unknown recall however, the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 112,100.

Mileage: 112,100

May 16, 2022

My car had turned off and everything else in the car turns on but i called the safety recall and they told me i had to 2 recalls on the car and i just got the car didnt know nothing about the recalls until somebody told me they said the air bag control unit and my engine control unit and kia told me my ecu isnt update so they couldnt repair anything and that my motor was locked and they told me i had to pay $6,000

May 11, 2022 Crash

I was in a accident in December where I went to brake at a light and hydra planed forward. Into the car I front of me. Which my driving record I can’t understand how the is happened is this a reflection of the recall and Kia’s parts took since just a few weeks ago to come in to the collision center from being back ordered since mid December I have been in a out of pocket rental practically begging to get my 4000$ I paid to enterprise since So because of this lengthy time my inspection was up in march but I can’t get it inspected because the check engine light came in the very first day I brought it home. Went to turn on my ac being a warm day and no cool air I called the collision center they then decide to tell me they are waiting on three parts still the ac compressor a part for the bumper and the turbo sensor. Meanwhile since it is a insurance claim I cannot have them check the recall part. So I made a appointment with Fred beans Kia in langhorne pa for the recall and a oil change they had the car all day to tell me that I need the part and it will be ordered that was April 23. Meanwhile Iam still driving with expired inspection. I then noticed my car started to shake and make loud sound when started and is feeling like Iam going to stall out and it does. It feel safe me being a single woman I don’t want to get stuck I called bot the the collision center and the dealership inquiring about the parts ordered and now my car is running horribly one pointed the finger at the other leaving me worried scared frustrated and upset. Please help me.

May 11, 2022

The motor in my vehicle failed. It put myself, passengers, and others traveling on the highway at risk because the car shut down immediately in the road. The problem was identified by an independent service center. The vehicle was inspected by police and state troopers. There weren’t any warning lights prior to the failure.

May 10, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 25 MPH, the vehicle failed to accelerate while depressing the accelerator pedal. After stopping at a nearby service station and turning off the vehicle, the contact noticed smoke coming from under the hood. The fire department was called to the scene and noticed a burning odor coming from the engine compartment. The contact indicated that there were no flames present during the incident. The vehicle was later towed to an independent mechanic who diagnosed that the engine was damaged due to an electrical malfunction and needed to be replaced. No further information was available. The local dealer and manufacturer were contacted and notified the contact that the VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The failure mileage was 110,000.

Mileage: 110,000

May 10, 2022

DEAN MCKRARY KIA HAD MY CAR FROM NOVEMBER TO DECEMBER 12, 2021 WITH THE AGREEMENT TO REPAIR ALL EXISTING SERVICE RECALLS. THERE YET REMAIN SERVICE RECALL 21V331. THE AGREEMENT WITH THE SERVICE MANAGER THAT ALL RECALLS ISSUED WOULD BE REPAIRED. THEY DID NOT KEEP THEIR WORD.

May 2, 2022

The vehicle was purchased from Carmax on or about 4/10/21. On or about 3/25/22, the vehicle broke down while being driven. It was towed to the Coral Springs Kia dealership for assessment. A representative from the dealership advised that the engine needs to be replaced due to "rod bearing failure". The representative further advised that the manufacturer is refusing to cover any of the costs associated with the repair, which the dealership estimates to be $6,289.50 (see uploaded repair estimate). I believe the manufacturer should be liable for the costs of repair, which fall within Product Improvement Campaign PI1802.

May 2, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 75 MPH, the vehicle overheated and shut down. The contact drove safely off the highway. There were several unknown warning lights illuminated. The vehicle was towed to a local dealer, after being impounded on the side of the highway. The dealer diagnosed the failure with rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

Mileage: 111,000

May 1, 2022

Hi my wife was driving home from work when she heard a noise from under the hood her car then shut off for no reason on the highway, she started the car again started driving then the engine light came on and shut the car off again once again on a busy highway making it hard to pull over she made it home but engine was knocking checked the codes and it had codes for your rod bearing issues on the year before code p0014 and code p1326 not sure if anyone else had this problem but this is definitely not safe! For a vehicle to just shut off first no codes or anything making it dangerous for the driver and the people around the driver this matter really needs to be looked at, especially when someone almost gets into an accident bc the car just shuts off and is almost impossible to merge off the road and stop. Consumer's vehicle is the same model, up to the year, and had the same recall and defects that happened to his car.

Apr 28, 2022

Engine/motor failed which disabled the car on highway. Traveling on 3/4 lane highway with heavy traffic. Safety was risked due to almost being hit from behind and cars swerving out the way. Problem was assessed and thought to be repaired but occurred again causing more possible damage to engine. Warning lamp illuminated seconds before the car shut off which was not enough time to pull over safely. Car had to be towed off highway.

Apr 19, 2022

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lost motive power. The oil warning light was illuminated. The contact was able to restart the vehicle however, the failure recurred. The vehicle was towed to the dealer and diagnosed with engine failure. The dealer performed a Knock Sensor Detection System (KSDS) software update and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 116,000.

Mileage: 116,000

Apr 14, 2022

The motor is locked for a second time. The first time occurred in May of 2018, I had approximately 80,000 miles on the car. I was leaving from the gas station and as soon as I made it into the middle of the street, the car just cut off. I had a mechanic come look at it, and they told me that the motor was locked up. So I had it towed home, bought another motor and got it repaired. Now here it is 04/14/2022, and the motor is locked up again. This is ridiculous!!! I have had to replace multiple parts (the lower control arm for example) several times over 200 hundred dollars each time. I refuse to replace this motor for a second time and have never got reimbursed for nothing!! I used to love KIA but honestly, this is a crappy car and company.

Apr 7, 2022

I was driving on the highway going about 60 an then all of a sudden the car loss acceleration and stopped. Lucky I was about to pull on the side of the highway.

Mar 30, 2022

While driving my car felt as though it was running differently and upon looking at my dash board I saw 4 different indicator lights. The charging system warning light, engine oil pressure light, immobilizer indicator light with smart key, and malfunction indicator light. I brought my car to a stop and because I did not know exactly what was wrong I turned my vehicle off. Upon trying to restart my car is when the brake would not press in and the car would not turn over. I had the car towed to my mechanic who contacted me the next day to let me know that the engine was locked up due to the HECU and that I needed to contact a Kia dealer close to my home because there was actually a recall on this from the manufacture. I then had the car towed to a Kia dealer near my home and was then informed that because I did not have the KSDS Product Improvement done back in 2018 this would mean that the HECU recall would not be covered and they directed me to contact Kia Corporate and see if they would give the approval to have this repaired. After numerous emails I was finally contacted by someone at Kia Corporate and they once again informed me that they refused to fix my vehicle. I am reaching out for assistance with this before I move forward with contacting legal council.

Mar 28, 2022

1. The O2 Sensor malfunctioned causing check engine light to come on. The Catalytic Converter failed or malfunctioned, an it is available for inspection upon request. 1wk after replacement of O2 Sensor installment, check engine light illuminated once again. [Official diagnosis was the catalytic converter was faulty but no mention of replacing 02 once catalytic converter was fixed]. 2. My safety as well as my children's safety was put at risk because there was and still is (even after repairs made from dealership where car was purchased) an issue with broken exhaust system and leak. A broken exhaust system poses extreme danger because it releases carbon monoxide (CO)- an odorless ,tasteless, highly toxic gas, which can travel in passenger area and cause carbon monoxide poisoning. Overexposure to this odorless and colorless gas can cause death. Even in mild cases of exposure to CO can cause headaches, dizziness, nausea and fatigue. I need not mention that the extreme or excessive temperatures caused severe discoloration where the three- way catalyst is located. The pistons could have melted as well could have caught the car on fire .My safety as well as every occupant that ever traveled in the vehicle thus far, was at risk. The exhaust leak was big enough to affect the oxygen levels, to spring that code. Another safety risk was when owner of car was falling asleep at wheel of car while driving, not knowing there's a leak. This put the owner and the vehicles occupants at risk which is the greatest threat by far. 3. The problem has been confirmed by Rivard Buick GMC. 4. The vehicle has NOT been physically inspected by the manufacturer or police but has been insoected by insurance representatives. Yes there warning lampsthat appeared as the check engine light came on each time the exhaust system was malfunctioning. There was/ are other symptoms prior to the failure 1st appeared 11/01/21 o2 Sensor, 11/15/21 catalytic converter, 01/28/21 symptoms wo

Mar 23, 2022

Engine locked up exactly like it is described in NHTSA ID Number 1147025. The manufacturer refuses to honor the civil suit judgement on this vehicle due to the previous owner and a Kia dealer not performing 1 recall.

Mar 16, 2022

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine code P1326 (Knock Sensor Detection System) and failed the bearing test. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the FTC. The failure mileage was 129,272.

Mileage: 129,272

Mar 15, 2022

DEAN MCCRARY OF MOBILE AGREED TO FIX ALL ACTIVE RECALLS ON THIS VEHICLE ON 11/3/2021. THEY KEPT MY CAR UNTIL 12/4/2021 CAUSING HUNDREDS IN RENTAL FEES. MY CAR STILL HAS AN ACTIVE RECALL WHICH WAS ISSUED IN MAY, 2021. THE SERVICE MANAGER ASSURED ME ALL RECALLS WOULD BE REPAIRED.

Mar 6, 2022

The morning of 3-1-2022, after driving for approximately 5 minutes, I noticed a ticking/knocking coming from the engine area. 10 minutes later, I stopped and opened the hood and it was definitely coming from the engine. This continued that evening when I went home. Sometimes it was quiet, but others times loud. I dropped it off at my mechanic the next morning, they later called saying it was an internal engine knock and they couldn't do anything with it. The next day I took it to another auto repair mechanic and was told the same thing, but they also said it needed a new motor, but to contact kia for any recalls. There are none for my 2015, but 2011-2014 DID have recalls and they were for the same problem I was having. I was given an appt for the following Tuesday, but by Friday afternoon the engine completely shut off while I was driving. Luckily, I was able to coast to a safe location. My check engine light NEVER came on for the 4 days I was having problems with it.

Mar 5, 2022

While driving on the highway, car suddenly lost power which was dangerous because there was no shoulder to pull over out of the way of other vehicles, & another car could have slammed into the back of mine, luckily was able to coast far enough exit highway. Had car towed to shop was told the engine had seized up. With no warning at all. Then I learned about the recall for this car, unfortunately a little too late in my case.

Mar 4, 2022

While driving the vehicle the engine shut off with no warning in heavy traffic. 10 seconds before the check engine light came on and then just seized. 3 police officers came to push the vehicle to the roadside out of traffic. I never Knew of a KSDS install on this vehicle and Kia admits that there is a defective engine but will not fix the car since this install was not complete. The police officers told us that we were extremely lucky to have not been injured in an accident as we sat in the middle of the highway. So we now have a vehicle that we are paying for with a seized motor that kia admittedly knows was defective but they refuse to fix. We never got a notice to have this installed. When I look on your site, there is a recall but for something completely different. How are we to know anything needs to be installed if we are not notified and it’s not listed under the VIN? Please help! There are thousands of us with this same issue!

Feb 28, 2022

Every morning when I start the car and try to accelerate the car has no power, I have to stop turn the car off and restart the car again for their to be power. This simple restart works for a couple months before the check engine light comes on. When I take the car to Kia they tell me that because the diagnostics machine isn’t giving them a code they don’t know what to fix, however the diagnostics machine resets the check engine light and the process starts all over. This all started right before Kia replaced the motor on a recall. The car is doing the same thing as it was when I had it towed to them and they said the motor was seized up.

Feb 19, 2022 Fire

Vehicle lots brakes while driving, smell of gas and caught fire under hood. Engine had been completely replaced due to recall in January 2022 Vehicle was a complete loss, luckily son was able to get out.

Feb 16, 2022

Battery, Fluid and Engine light came on and all the sudden car stop and died in the middle of the highway.

Feb 10, 2022

I have a 2015 Kia optima that started experiencing problems the week of January 26th. I contacted Kia Consumer Affairs and was advised to have my car towed to Van Guard Kia of Arlington TX since there were 2-3 recalls on the car that I was not aware of. I was told by Kia Consumer Affairs that if the problem with my car was related to a recall, that Kia would be responsible for the repair. I spoke with George (service manager at dealership) today and he informed me that my car would need a new motor and this is due to the recalls on the car. George also stated that I would be responsible for the cost of the repair. I contacted Kia Consumer Affairs again this morning and was told they would have to call dealership and get more information. I've never had any problems with my car besides regular maintenance. The problem with my car started within 1 week. I find it highly offensive for Kia to ask for me to pay for repairs for a issue with my car that I didn't cause. I owe less than $2,000 on my car and I have never been late on my payments. The cost of a new motor is $5800 plus tax. I shouldn't be responsible for any repairs that are due to a recall on the car.

Feb 9, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 30 MPH, the vehicle inadvertently stalled. The contact stated no warning light was illuminated. The vehicle was unable to be restarted and the vehicle was towed to an independent mechanic where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The vehicle was then towed to a local dealer who also stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was 98,123.

Mileage: 98,123

Feb 8, 2022

ENGINE FAILED, CHECK OIL LIGHT OR CHECK ENGINE LIGHT NEVER CAME ON. HAD TO PUT A NEW MOTOR IN THE CAR AND KIA WOULD NOT FIX. PRODUCT UPDATE CAME ON THE CAR PRIOR TO US BUYING IT, SO WE HAD NO IDEA. CAR STOPPED ON A 2 LANE HIGHWAY WITH NO WARNING, LUCKILY NOONE WAS INJURED. THERE WAS A CLASS ACTION LAWSUIT REGARDING THIS ISSUE, HOWEVER IT WAS ALREADY CLOSED SO NOTHING WE CAN DO. KIA IS AWARE OF THE ISSUE THEY SHOULD BE RESPONISBLE FOR FIXING IT.

Feb 8, 2022

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 72 MPH, the engine seized and the vehicle stalled inadvertently. There were no warning lights illuminated. The vehicle was unable to restart and was towed to the local dealer to be diagnosed. The contact was informed that the rod bearing needed to be replaced. The contact stated that the dealer also informed him that the knock sensor repair was not previously completed on the vehicle; however, the contact never received a notification from the manufacturer regarding the knock sensor. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 190,000.

Mileage: 190,000

Feb 8, 2022

My engine blew while driving home from work. I was driving 60 mph and the rod went through the bottom of my engine

Feb 5, 2022

Without warning, my car died while I was driving it. The engine locked up. The engine is toast. No reason for this to have had happened. I'm now without a vehicle as a single mom. Thank God I wasn't turning in front of a semi when it just randomly died!

Feb 1, 2022

My check engine light came on Sunday January 23rd. Upon Contacting my local Kia Dealership, I was told that my vehicle has recall # SC212 at which time was advised to bring my vehicle into the Kia dealership for diagnosis. On Friday, January 28th I dropped my vehicle off at my local Kia dealership and within 3 hours received a call from my Service Advisor who stated the following issues were found: 1. Oil leak; REPLACED: Valve cover gasket, high pressure fuel line, and high-pressureSe fuel pump bolts. 2. Recall SC212; REPLACED: Multi-Fuse and Fuse Box Cover per campaign instructions. 3. Serpentine Belt; REPLACED: Drive Belt 4. Brake Pads; REPLACED: Front Brake Pads and Machined Rotors. 5. Brake Pads; REPLACED: Rear Brake Pads, in addition to Replacing both rear rotors. 6. REPLACED: Cabin Air Filter 7. REPLACED: Engine air filter 8. Oil and Filter Change; Performed LOF, set tire pressures, and topped off all fluids. Less than 72 hours after the above repairs were complete, and a hefty $1,500.00 repair bill, my check engine light is BACK ON! My vehicle lacks acceleration when depressing the gas pedal and I am fearful my vehicle may have the defective Theta II Engine in it. I am a single parent with a 7 year old child and this has caused us to not feel safe driving our vehicle, not to mention I have had to miss multiple days of work and my daughter has missed several days of school now because we do not have a safe vehicle to commute to school and work in. Also, when searching my vehicles VIN number, it says the recall was not fulfilled? VERY CONCERING! I have the vehicle diagnostic data in my UVO Services account, in addition to itemized repair bill from Kia.

Jan 20, 2022

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the contact’s mother’s residence and then to the contact’s residence. The vehicle was then towed to an independent mechanic who was unable to determine the cause of the failure. The contact called the local dealer and was informed that a software update had not been completed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided due to a discrepancy. The approximate failure mileage was 144,000.

Mileage: 144,000

Jan 20, 2022 Fire

The contact owns a 2015 Kia Optima. The contact stated that while driving at 25-30 MPH on a one-lane road, the vehicle inadvertently began to stall. There were no warning lights illuminated. The contact stopped and turned off the vehicle but was unable to restart the vehicle. The contact attempted to jump-start the vehicle with the assistance of her friend however, the vehicle failed to start. The contact’s friend informed her that he smelled a burning odor. The vehicle was towed to the contact’s residence. The vehicle was then towed to an independent mechanic who diagnosed that the battery, the starter, and the engine had failed and needed to be replaced. The dealer was notified of the failure and advised the contact to bring the vehicle to their location for diagnosis. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 126,620.

Mileage: 126,620

Jan 17, 2022

The piston and valve are failing and yes it is available for inspection. My vehicle lost power in the middle of the freeway. I took it to the dealer and they said there was loss of compression in number 3, and there was cylinder scaring which they then said the valve malfunctioning. They then sent my claim to Kia motors and they said they aren’t going to put it under the warranty. There was no warning or any type of message before the incident.

Jan 13, 2022

THIS CAR HAVE PROBLEM ENGINE AND KNOCK SENSOR P1326. FUEL PROPUSION.SYSTEM. I LOST DAYS OF WORK ..AND MONEY TOO.I LOST MY JOB Consumer stated vehicle is still in the dealership.

Jan 9, 2022

I was driving my 2015 optima on 1-5-22 on a 4 lane road going up a hill the car stalled dash lit up like a Christmas tree. Car would not start I was stuck in heavy traffic. I had to have it towed to my house. This vehicle had a recall repair done in 2017 for this same issue. The dealership replaced the engine. I have not taken it to the dealership. Mileage at failure 173,000.Milage at first failure 57,000.

Jan 9, 2022

The engine on my 2015 Kia Optima failed as I was entering a freeway at night time. There was no indication that anything was wrong with the car on the dashboard and it had been running fine for about 15 minutes prior to completely shutting off without warning. When my car was taken into the dealership in Carson, CA, it was inspected and I was advised by the technician that this issue was a recalled one. He stated that he had seen this issue in many cars but could not begin to fix it until it was reviewed by their corporate office. Days later, the corporate office advised that they would not cover fixing this recalled issue and had passed the problem on to the extended warranty company. Then, the inspector from the extended warranty marked the engine's inspection as inconclusive. Kia and their extended warranty partner say that we must pay them $1100 to take the engine apart and take pictures of it. Before the engine failure, there were no indicator lights from the car advising there was maintenance required. The oil has been changed on time and frequently throughout ownership and the records were in the glove box for the various inspectors to view. The brakes have been changed regularly and the battery had to be replaced one time within the first year of purchasing this vehicle. Besides that, there had been nothing to indicate something of this magnitude would happen to this vehicle.

Jan 7, 2022

Wife dropped car off to have oil change done at local mechanic shop we have done business with for years on 1/3/21 during her lunch. Wife picked car up after completion of oil change and drove back to her work approximately 1 mile away. Child seat was in the Optima so when I got off work I went and changed cars with her so I could pick up grandchild. When started it had a ticking sound and about 3/4 of a mile later it started shaking and making a loud rattling sound. I drove another 1/4 mile to home and parked it. No check engine light came on. My immediate thought was that the oil plug might have been left out. I checked the oil and it was full. I called mechanic and asked if it had any issues or sound and start up and he responded that it did not. He told me to bring back over and he would look at. He checked oil and it was full. He drained and replaced filter and oil again to see if that might possibly remedy. It did not fix or help issue. We talked and decided to leave it there for him to look into. At 5:31PM he called me back and stated there were several recalls on Kia. We decided for him to not tear into engine in case this was covered. Bought car 3 months ago from a local dealer and engine only has roughly 116K miles. Calling Kia customer service to see if this is covered due to so many engine issues from 2011-2016 models.

Jan 5, 2022

The vehicle’s (2015 Kia Optima Hybrid) engine died suddenly in the middle of a busy intersection (I had the green light). It alerted suddenly that the hybrid battery could not charge the engine (first time this type alert has ever come up); the engine made a loud, metallic scraping sound and then died. The car stopped instantly after the sound and my safety, as the only person in the vehicle, was put in danger of getting hit by other vehicles driving through the intersection. I was honked at and had a near miss from the vehicle immediately behind me. The car was towed to a Kia dealer, has been inspected and is in the process of total engine replacement. The vehicle has just under 69,000 miles and has been out of commission at the dealer since November 27, 2021.

Jan 4, 2022

The contact owns a 2015 Kia Optima. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was unable to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had locked up and needed to be replaced. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

Mileage: 72,000

Jan 3, 2022

The contact owns a 2015 Kia Optima. The contact stated while driving at an unknown speed, the vehicle's speed decreased as the RPM's increased with the engine and battery warning lights illuminated. The vehicle lost all power and was pushed to the side of the road as it failed to restart. The vehicle was towed to the contact's residence. The vehicle was then towed to an independent mechanic who diagnosed the failure as a starter which was replaced. The vehicle failed to start, and the failure was then diagnosed as a seized engine. The engine needed to be replaced. The vehicle was towed to a dealer who confirmed the engine failure. The contact stated that the dealer informed him that the manufacturer did not approve the repairs for NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) as the previous recalls were not completed. The contact stated that he found out about the recall from an Auto Zone employee. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.

Mileage: 96,000

Dec 30, 2021

Granddaughter driving car, when car starting running erratic. Made it home and I check it and car was knocking and would not run over 30 mph. Engine light was flashing, changed oil myself and found medal particular in oil and filter. Motor is no longer safe to drive. Only has 122,000 miles. Engine was running fine up till this point.

Dec 29, 2021

I am writing because my vehicle was a waiting list for months since September 2020 in Mobile, AL at Dean McCrary Kia. I called daily to check the status of my vehicle. I took extended lunch breaks to check on my status of the waiting list. The customer service representatives told me my name remained in the same place for weeks on the waiting list, each time I inquired, due to them having only one technician. The staff was extremely rude. Kia of Mobile would not allow me to leave/park my car on their lot of the Mobile, Alabama location. They stated that I should keep my car at home and when they were ready to repair my vehicle, they would call me. Months went by. No call. In the year 2021, I had my car towed to Kia of Daphne in Daphne, AL. Trevor was the service manager. He was very pleasant and helpful in explaining everything. My car sat on their lot for about a month and a half until it was repaired. I had to pay nearly $6,000 for repair out of pocket. I postponed paying other bills because I thought that I would have my reimbursement check by now. This experience has truly left a mark and nasty taste in my mouth regarding Kia. I need assistance with getting my reimbursement back. I would like to point out that it was not my fault that my car sat on a waiting list for months. It would be still sitting if I have not taken to right precautions. Kia changed their policy several times to avoid refunding customers. Customer service representation keeps telling me of a deadline. This entire situation is causing me to suffer headaches and high blood pressure. I paid a large amount of money. I need my money back to pay other bills. I have been a loyal customer of Kia for a while. This situation is making me feel dishonored as a customer. I have no drama in my life only but this with Kia. Last year, I spoke with the Regional Manager, Billie, thinking that things would move faster. I had been leaving messages for him since November 2020. At first when I reached out to

Dec 28, 2021

Car was being driven and out of nowhere engine seized up without my prior warning lights, sounds, or issues. I took it to an independent reputable shop who confirmed the seizure which they admitted was a known problem with these theta Kia engines. Thankfully I was not On a heavily trafficked road so no accidents were caused.

Dec 28, 2021

On November 24th, 2021 I was merging onto a busy expressway when everything on my dashboard started flashing and the car shut down. There was absolutely no warning that the engine had no oil. No smell , no engine knocking sounds, no oil low light, no check engine light prior too it happening. It was towed to the nearest mechanic and they confirmed the engine was locked up. There was absolutely no oil in the reservoir per the mechanic. The oil was changed by Big O Tires on September 4th, 2021 and wasn't due for an oil change until December 4th, 2021. I searched my VIN and realized there was an engine recall on my 2015 KIA OPTIMA. I contacted three different dealerships near me to see who could look at it. I had it towed to the dealership and it was confirmed that the engine was locked up. It was apart of the recall- however KIA consumer affairs' denied replacing my engine for free. They stated that I hadn't had the product improvements completed on the engine since the recall was issued. I was never contacted by anyone from KIA of the recall on the engine. They had an old address on file which is possibly why I never knew. Kia Consumer Affairs said there was absolutely nothing they could do. The rules are very cut and dry- no exceptions. Kia dealership offered to replace my engine for $7,705. I declined.

Dec 27, 2021

The contact owns a 2015 Kia Optima. The contact stated that the check engine warning light was illuminated for several weeks. The contact took the vehicle to an independent mechanic who was unable to diagnose the cause of the failure. The contact stated while driving 65 MPH and approaching a traffic light, after depressing the brake pedal the vehicle began to stall. The contact stated that the check engine warning light was illuminated. The contact was able to coast to the side of the road. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 91,115.

Mileage: 91,115

Dec 8, 2021

The engine failed and started smoking as I was pulling out into traffic. Thankfully I was able to pull to the side of the road to avoid a collision from cars behind me. The car was towed to Kia and the service department confirmed the engine seized and would need to be replaced but Kia will not replace the defective engine even with the class action lawsuits. It has not been 8 months.

Nov 30, 2021

The contact owns a 2015 Kia Optima. The contact stated that while driving at 75 MPH, the vehicle made rattling sounds and was shaking and jerking. The contact pulled over and parked the vehicle. The check engine and oil warning lights were illuminated. Prior to the failure, the vehicle was taken to the dealer for weekly oil consumption tests. The dealer informed the contact that the vehicle needed carbon to cleanse. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 108,516.

Mileage: 108,516

Nov 27, 2021

Our car began making noise Wednesday, we took it to mechanic who says there's internal engine knock, and engine may need to be rebuilt or replaced. The issue is consistent with Kia's recent billion-dollar class action settlement, where engines were prone to failure fire. The class action claims window is closed. I don't want money, I just want the car fixed. I cannot afford this repair, nor should I have to for a car with under 60k miles. (Kia says it's not under warranty as we're the 2nd owner) I'm looking for any help or guidance for Kia to honor their obligation to repair dangerous vehicles. Please call or email with any feedback if possible - [XXX], [XXX]. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Nov 19, 2021

Incident previously reported by telephone to NHTSA agent. On 11/19 while writing report online, [XXX] was accidentally disconnected from Internet at approximately 4:40PM CST. Lengthy comments with details. Can you retrieve? If not and again more briefly, an incident of dangerous unexpected engine shut down and engagement of limp mode occurred on 9/17/21 while [XXX], son, was traveling at 70-75mph in busy traffic on I-43 just north of Milwaukee. Engine eventually restarted but NO check engine light. Oil level okay. Fuel okay. Still precautionary check by [XXX] for possible engine error codes same day immediately after engine failure (limp mode) at Advance Auto in Manitowoc, WI and NO CODES FOUND. Subsequently NO CODES FOUND by dealer on 10/22/21 I have re-uploaded documents indicating Kia Tech Support states "Do not perform any repairs if the concern cannot be duplicated" and also "see if the customer can duplicate it for you." That is absurd and completely irresponsible nonsense! Customer or other driver should drive at high speeds hoping for engine shut-down? Personal injury? Property damage? Death? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). Consumer stated 2015 Kia Optima engine replacement per Kia lifetime warranty on 2/16/22. Vehicle has been diagnoised.

Nov 15, 2021

The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle stalled without warning. The contact mentioned that the vehicle was in limp mode. The contact attempted to restart the vehicle with the PUSH TO START button however, the vehicle failed to operate. The contact mentioned that there was a waiting period before being able to restart the vehicle. The vehicle was taken to an independent mechanic where the failure was undetermined. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000. Engine has been replaced. At time of the incident on 9/17/21, no DTC code was registered.

Mileage: 82,000

Nov 12, 2021

The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle stalled without warning. The contact was able to coast the vehicle to the shoulder of the road after the failure. Due to the failure, the contact had the vehicle towed to the dealer. The contact was then informed by the dealer that the engine had locked up and needed to be replaced. The dealer contacted the manufacturer and she was informed that since an engine software update was not performed on the vehicle, they would not assist with the repair of the vehicle. The contact spoke directly to the manufacturer and the manufacturer again declined to assist. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 90,423.

Mileage: 90,423

Oct 27, 2021

The contact owns a 2015 Kia Optima. The contact’s dad stated that while driving approximately 65 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact pulled over and had the vehicle towed to a local dealer where it was diagnosed with needing the starter replaced. The vehicle was repaired but continued to experience failure. The manufacturer was informed of the failure and informed the contact that the VIN was not under a recall for the starter. The failure mileage was approximately 53,000.

Mileage: 53,000

Oct 4, 2021

The contact owns a 2015 Kia Optima. The contact stated that while his wife was driving at an undisclosed speed, the vehicle came to a complete stop at a stop sign and loss motive power. The contact towed the vehicle to his residence. The contact who works as an independent mechanic, self-diagnosed the failure as the engine seized and was not moving with the crankshaft. There was no metal found in the oil or oil filter. The dealer was made aware of the failure and informed the contact there were no recalls associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

Mileage: 122,000

Sep 29, 2021

There has never been any problems with the vehicle. No clicking no lights . I took it before time for an oil change and tune up. The car just stopped at the red light . I had it towed to Kia. It’s been there now a week shy of 2 months. I have to call for updates no one would call me back. I called kia recall department. A lady told me car has 2 recalls on it but they will NOT FIX IT due the time me no having warranty!

Sep 25, 2021

I was driving my car and was hearing a clicking/thumping sound, until I turned left into a street where the motor just started shaking and making a louder noise. I started to press on the brakes because the sound and feeling of the car was very unusual. I came to a complete stop and put my car in park and waited where finally the engine just cut off even though the lights stayed on. I turned my key back to turn of the car and tried to turn it back on but my motor would just shake and my car would not turn on. i stepped outside and noticed there was oil spilling from under my car. I got it towed to a mechanic where they informed me my rod bearing came lose and punctured a hole in my engine. I called the KIA assistance center and said this was due to the recall SC212, but when i called a KIA dealership they said they could not cover the damage. Turns out this issue was part of a product improvement campaign which KIA would update the ECU in my vehicle.

Sep 23, 2021

The contact owns a 2015 Kia Optima. The contact had initially taken his vehicle to a local dealer to be serviced under NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). Upon return of the vehicle, the contact stated that the vehicle failed to start up after multiple attempts. The contact then took the vehicle to an independent mechanic where the alternator was replaced. The independent mechanic also informed him that the battery would charge to full capacity and referred him back to the dealer. The vehicle was towed to the dealer, but the dealer could not find a failure after an inspection. After a few weeks, the contact stated that the failure returned as the ABS warning light illuminated on the instrument panel. The contact also stated that while his son was driving at 50 MPH, the vehicle stalled while on the highway. The contact was able to restart the vehicle and had the battery checked by another independent mechanic. The contact’s son was informed that the battery was not linked to the failure. The contact’s wife had called the manufacturer and filed a complaint. The vehicle has been repaired. The failure mileage was approximately 60,000. The VIN was not available. Consumer would like to withdraw the complaint since it has been repaired.

Mileage: 60,000

Sep 19, 2021

I was driving on the highway going about 55 miles per hour when suddenly the dashboard lights illuminated and car seemed to power down quickly. I barely had time to pull over to the shoulder of the road when the car completely shut down. I could not get the car to start backup and I had to call a towing company to the scene to tow the car to the Kia dealership. My safety and the other occupants safety were put in grave danger, especially driving on a highway where the speed limit is minimum 55 miles per hour. The car dealership confirmed the problem with me, but there is a significant wait time of 2 weeks or more before they can begin performing necessary repairs to the vehicle. Their excuse was an abnormally high number of other Kia Optimas ahead of my vehicle, waiting on parts from Korea, and the warehouse being backup due to the parts shortage. There were no warning lamps or noises prior to the car completely shutting down while driving 55 miles per hour on the highway. It was sudden and caught me off guard and I tried not to panic during the entire dangerous and scary situation. I have been without a replacement vehicle for over two weeks because you cannot get the rental/loaner coverage until the car has been formally diagnosed by a technician. I am paying out-of-pocket until I get the rental car coverage that Kia told me I would qualify for once the car is officially diagnosed and a timeframe is given for estimated date of full repair and pick up of the vehicle.

Sep 16, 2021

While traveling on a city street at approximately 40 miles per hour, the engine seized and stalled. After coasting to the shoulder without power, the engine would not restart. Vehicle was towed to local dealership and I was informed it has complete engine failure. Dealership stating Kia corporate refusing to repair vehicle despite multiple complaints of engine failure in this model.

Sep 15, 2021 Fire

The contact owns a 2015 Kia Optima. The contact stated while driving at 15-20 MPH, the vehicle inadvertently stalled and she saw smoke coming out from underneath of the hood of the vehicle. There were no warning lights illuminated. The contact stated she was able to exit the vehicle. The vehicle was towed to the contact's residence, then it was towed to the dealer who diagnosed that the engine had ceased. The dealer informed the contact that she would be responsible for the cost of the repair. The vehicle was towed to a second dealer (Kia of Riverdale 1 Windbeam Rd, Riverdale, NJ 07457). The manufacturer was notified of the failure and did not provide any assistance due to the fact that the previous owner of the vehicle had not completed the software update of the vehicle. The contact stated the failure was related to NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The vehicle was not repaired. The approximate failure mileage was 76,000.

Mileage: 76,000

Sep 3, 2021 Fire

The contact owns a 2015 Kia Optima. The contact stated while driving approximately at 40 mph when the vehicle lost motor functionality. The contact was able to pull over and smelled a burning odor coming from the engine compartment. The vehicle was towed to the contact's residence. The contact stated no warning lights were illuminated. The contact stated that they spoke to a local dealer and was advised to not bring the vehicle in for a diagnosis. The manufacturer was informed of failure and told the contact they were unable to assist. The failure mileage was approximately 96,127.

Mileage: 96,127

Aug 27, 2021

Driving on the freeway at 60-65. car started slowing down. bumper to bumper traffic. car stops. KIDS in car. most terrifying moment in life. get towed finally they took to KIA dealer Cleveland Ohio.. engine locked. $4K to repair. KIA would not warranty any of it. 102K miles on engine. frequent oil changes. 2015 was not covered on the recall. This is un acceptable they know its a problem.

Aug 18, 2021

The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle stalled without warning. The contact was able to coast the vehicle off to the shoulder of the roadway. The contact mentioned that the battery was drained from the engine not turning off. The vehicle was towed to the dealer but not diagnosed nor repaired. The vehicle was undrivable. The manufacturer was notified of the failure. The failure mileage was approximately 56,000. Parts distribution disconnect.

Mileage: 56,000

Jul 12, 2021

So we have a 2015 Kia Optima. On June 10 2021 our car was completely fine just did our normal oil change, tune up, etc. it was running and starting just fine. The next day June 11th, 2021 my husband was on the highway and getting off at his exit and the car suddenly went into “limp mode” it’s a safety mechanism on the car to stop it from completely blowing the engine and destroying other things. He was able to get the car home but was only able to go 25 miles a hour. The car is now currently sitting in our drive way throwing a whole bunch of different codes. First it was a rod in the engine and then now a misfire when the car hasn’t moved in over a month. From what I hearing from the dealership and other people this is common with the GDI engines. We are now out of a car and don’t even know what’s completely wrong with it. We’ve barely had a year of that.

Jun 29, 2021

Engine oil consumption is extremely high with no leaks and caused damage to the engine. Causing car to quit and lose power. I have been doing my oil changes correctly.

Jun 27, 2021

While driving 55MPH on highway vehicle suddenly stalled. I was able to coast to the shoulder on the right. I was not able to restart vehicle. Vehicle left on highway to be towed.

Jun 25, 2021

The contact owned a 2015 Kia Optima. The contact stated while driving at various speeds, the vehicle stalled and failed to accelerate while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed as an engine failure. The vehicle was then towed to the dealer and the dealer informed the contact that they needed the maintenance history receipts. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 98,978.

Mileage: 98,978

Jun 8, 2021

When I drive my car it smells just like it is burning or melting in the motor, it comes thru the vents and smells awful. It has only smoked a couple of times when I have turned it off. I have had it looked at but at first they couldn't find the problem. The second time I had it checked out they said that the changed the HECU on my car but it still smells like it is burning. It has been doing it for about 3 months.

Jun 7, 2021

I’ve completed the recall on Saturday it took them less then a few minutes even though the invoice said 0.00hrs. I showed that I had brake fluid leaking and the car smokes but was told to come back if things got worse. Saturday night I was driving to the house with my fiancée and the car started slowly if down, the check engine light came on. Then the car shut off in the middle of the highway after a while it just cut back on and smoke all the way to the house. If there was someone behind me I would have cause a accident but it not within my control. My car has randomly shut off while driving and a while later coming idling again, today making the 5th time with in 3days

Jun 4, 2021

2015 Kia Optima approximately 120xxx miles, daily driver Regular maintenance on vehicle. Engine failed as I was driving to doctor appointment. No warnings, no fluids leaking, no irregular gauge readings, no lights. Vehicle had to be towed to nearest dealership. Confirmed engine failure, failed bearing test. Contacted Kia Motors Consumer related to failed engine. No update on engine repair.

May 25, 2021

I had 2 incidents with my cars engine not even a year apart! I got my car 8/1/2020 on 10/03/2020 I had a blinking engine light come on. I got it towed to the Kia dealership and they told me they were going to replace my engine because their is recall.. well they didn’t they ended up running a “test” and the engine light “came off” and they gave me my car back. Now we’re back again with another engine problem on 5/20/2021 my engine light, oil light and battery came on! Luckily I pulled over in time because shortly after my car seized and then didn’t start! My pap came to get me and checked my oil and there was none in there! I just got an oil change and every time I get an oil change I run out of oil and coolant and windshield fluid so fast and get it replaced in between oil changes it’s ridiculous! I definitely think it had something to do with the recall on my engine I’m still waiting for a diagnosis on my car and it’s been 5 days since I’ve had my car towed to Kia with no answers still!

May 24, 2021

The contact owns a 2015 Kia Optima. The contact stated while driving 55 mph, the vehicle stalled. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the engine failing. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 20V519000 (Service brakes, Hydraulic) in January of 2019. The contact was relating the failure to the recall. The contact was unable to service the recall because the dealer was behind on work. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

May 18, 2021

I was driving in rush hour traffic I'm my 2015 kia optima when it just cut off while I was driving almost causing me to hit another car. Unsure of what was happening I had it towed to akin and bobs auto repair. They inspected the car and it needs a new engine. I had not had any issues with car before. Now I see there is a recall that is causing issue like I experienced that day.

May 11, 2021

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT WINDOW WAS UNABLE TO CLOSE COMPLETELY. THE VEHICLE WAS TAKEN TO LOCAL DEALER ALM KIA SOUTH (4310 JONESBORO RD, UNION CITY, GA 30291, (678) 261-8409) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT ALSO STATED THE VEHICLE WAS GAIN TAKEN TO ALM KIA SOUTH TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Mileage: 46,000

May 10, 2021 Crash

EVERY SINCE I BOUGHT MY 2015 KIA OPTIMA FROM THE KIA DEALERSHIP IN WOODSTOCK GA I HAVE NOTICED A STRANGE SMELL LIKE BURNING OIL IN THE ENGINE I COULD SMELL IT INSIDE MY VEHICLE WHILE DRIVING AS WELL .ALSO THE ENGINE ALWAYS SEEMED TO BE RUNNING HOT AND CERTAIN DAYS IT TOOK NUMEROUS TRYS TO MAKE THE CAR START .ALSO MY LIGHTS WOULD CONSTANTLY FLICKER INSIDE THE VECHILE .I HAVE PAYED OFF MY KIA AND SOLD IT NOW BUT I RECEIVED A LETTER STATING I WOULD BE BE ELIGIBLE FOR SOMEKIND OF COMPENSATION EVEN AFTER IT WAS SOLD I'D LIKE MORE INFORMATION ON THIS I LOST THE FIRST LETTER I WAS SENT SO PLEASE LET ME KNOW ALL MY OPTIONS HERE THANK U AND GOD BLESS MY MY CAR WAS A 2015 KIA OPTIMA I BEGAN FINANCING THE VECHILE THROUGH ALLY ON 12/04/2018 IT WAS PAID OFF 10/31/2019 ALSO I KEPT HEARING A KNOCKING SOUND THE WHOLE TIME I DROVE MY VEHICLE COMEING FROM MY ENGINE AS WELL AS A BURNING SMELL WHILE DRIVING

Mileage: 130,000

May 3, 2021

I WAS DRIVING MY CAR ON THE EXPRESSWAY AND SUDDENLY IT'S STOPPED I TRIED TO TURNING IT BACK ON BUT IT WOULDN'T START. I HAD IT TOWED TO A NEARBY AUTO SHOP AND THE MECHANIC TOLD ME IT WAS AN ELECTRICAL ISSUE AND THEY COULDN'T TOUCH IT. HE ALSO SAID IT SMELL LIKE SOMETHING BLOW UP IT SMELLED LIKE SMOKE. THE NEXT DAY I HAD IT TOWED TO THE KIA DEALERSHIP. THEIR MECHANIC AND CUSTOMER REP ARE TELLING ME BECAUSE I DIDN'T DO THE RECALL ON TIME THE CAR WOULD NOT BE COVERED AND I HAD TO PAY $7008.00 OUT OF POCKET EVEN THOUGH I NEVER GOT A NOTICE FOR A RECALL. IN THEIR SYSTEM THEY HAD A DIFFERENT ADDRESS, AND WERE ABLE TO UPDATED MY ADDRESS AND STILL TOLD ME I WAS LIABLE BECAUSE THERE ARE WAYS OF CHECKING FOR RECALLS.

Mileage: 10

May 1, 2021

MY CAR IS RAPID LOSING OIL IN BETWEEN REGULAR OIL CHANGES. I HAVE TO CONSTANTLY PUT OIL IN WEEKLY AND THERE NOT HAS THERE EVER BEEN ANY LEAKS. THE OILD IS BURNING OFF WAY FASTER THEN IT SHOULD BURN. SO ON TOP OF ROUTINE MAINTENANCE I HAVE TO PURCHASE OIL ON TOP OF IT. THE TIMING CHAIN IS SUFFERING DUE TO THE ENGINE GOING DRY WAY TOO FAST. THIS IS A RECALL ISSUE THERE IS NOTHING WRONG WITH MY VEHICLE. THIS IS VERY DANGEROUS FOR SOMEONE UNAWARE OF THIS TYPE OF ISSUE. THE OIL TURNS BLACK QUICKER THEN IT SHOULD AS WELL. MY MECHANIC SAID YOU ALL NEED TO REPLACE THESE RIGHT AWAY OR SOMETHING BAD IS GOING TO HAPPEN. IT HAS TAKEN A YEAR FOR ME TO FIGURE OUT HOW TO REPORT THIS ISSUE.

Mileage: 75,000

Apr 21, 2021

I WAS DRIVING HOME FROM WORK AND I NOTICED MY VEHICLE HAVING A HARD TIME PICKING UP SPEED AND SOON AFTER IT WAS A NOTICEABLE KNOCKING NOISE COMING FROM THE ENGINE. THE RPM AND DASHBOARD GAUGES WERE VERY SPORADIC. I PARKED THE CAR AND POPPED THE HOOD TO FIND THAT THERE WAS SOMEHOW ABSOLUTELY NO OIL, BUT NO CURRENT SIGN OF LEAKING FROM UNDERNEATH. THE CAR CONTINUES TO KNOCK WHEN I START IT UP AND AM AFRAID OF IT OVERHEATING AND IT IS CURRENTLY PARKED. IT SMELLS DEFINITELY LIKE BURNTNESS AND WHEN SHIFTING INTO D3 AND D IT SEEMS TO BE THE MOST APPARENT THAT THE ENGINE COULD BE HAVING TOUBLE. SPEEDS AND RPM GAUGE ARE MOST SPORADIC AT HIGH SPEEDS AND THE EXHAUST PIPE SEEMS TO HAVE RESIDUE OF SOME SORT THAT ISN'T NORMAL.

Mileage: 122,000

Apr 21, 2021

MY KIA IS USING AND LOSING OIL RAPIDLY. AS IN IN-BETWEEN OIL CHANGES. THERE ARE NO LEAKS AND IT IS NOT BURNING OIL. MY ENGINE HAS SEIZED UP TWICE, WHILE DRIVING ON THE INTERSTATE, BECAUSE ITS RAPIDLY USING THAT MUCH OIL. MY MECHANIC SAYS HE'S WORKED ON SEVERAL KIA'S WITH THIS SIMILAR PROBLEM. WHERE IS MY OIL GOING? AFTER CALLING 5 KIA DEALERSHIPS TODAY, NONE OF THEM CAN GET ME IN FOR AT LEAST 45 DAYS BECAUSE THEY ARE SO BACKED UP WITH FIXING ALL THE RECALLS.

Mileage: 64,736

Apr 10, 2021 Fire

I HAD JUST LEFT THE CONSTRUCTION ZONE ON I-30 EASTBOUND IN BENTON, AR. I WAS IN THE LEFT LANE WHEN THE CAR BEGAN ACTING JERKY AS IF IT WAS TRYING TO ACCELERATE. I STARTED TO CROSS OVER TO THE RIGHT LANE WHEN I NOTICED SMOKING COMING OUT THE BACK. I GOT ON THE RIGHT SHOULDER, PARKED IN FRONT OF EXIT 118, AND TURNED OFF THE VEHICLE. I WAS IN MY VEHICLE CALLING A RIDE WHEN I NOTICED A GENTLEMAN RUNNING TOWARDS ME YELLING, "YOUR CAR IS ON FIRE!" I GOT OUT OF MY VEHICLE, WENT AROUND TO THE PASSENGER DOOR TO RETRIEVE MY PURSE AND LAPTOP BAG FROM THE FRONT PASSENGER SEAT, AND MOVED AS FAR AS POSSIBLE TO THE REAR OF THE VEHICLE. BY THE TIME, I HAD RETRIEVED MY ITEMS OUT OF THE FRONT SEAT, THERE WAS SMOKING COMING FROM THE HOOD OF THE VEHICLE. BY THE TIME, I HAD BEGUN WALKING TO THE REAR OF THE VEHICLE, YOU COULD SEE FLAMES COMING FROM THE HOOD. I WAS CALLING 911 AS I WALKED TO THE REAR OF THE VEHICLE. THE CAUSE OF THE VEHICLE FIRE IS UNKNOWN. HOWEVER, THE VEHICLE WAS SERVICED THE DAY BEFORE BY K & A TIRES IN MALVERN, AR. THE CAMSHAFT WAS REPLACED, AN OIL CHANGE WAS COMPLETED, AND THE WINDSHIELD WIPERS WERE REPLACED. UNFORTUNATELY, THE INVOICE WAS IN THE GLOVE DEPARTMENT OF THE VEHICLE. THE OWNER WAS GIVEN INFORMATION THAT THE VEHICLE WAS/IS UNDER AN NHTSA RECALL# 20V519.

Mileage: 100,000

Apr 3, 2021

I WAS DRIVING DOWN THE STREET CAME TO A RED LIGHT AND WHEN I TRIED TO PRESS THE GAS MY WHEELS LOCKED AND THE CAR WOULDN'T GO. I HAD TO PUSH IT DOWN A HILL AND USE NEUTRAL TO GET AT LEAST GET THE CAR OFF THE MAIN STREET AND TOWED. THE NEXT DAY IT WAS TAKEN TO KIA AND NOW THEY ARE TELLING ME THEY CAN'T HELP BECAUSE I COULDN'T PROVIDE RECEIPTS OF ANY MAINTENANCE THAT WAS DONE ON THE CAR OVER TIME.

Mileage: 86,000

Mar 26, 2021

I WAS DRIVING TODAY ON 95 NORTH PHILADELPHIA! AND THEN THE ENGINE SHUTS OFF AND THE BATTERY LIGHTS AND OIL LIGHT DID COME ON. AND AFTER THAT HAPPENED AGAIN ON 73 NEW JERSEY

Mar 25, 2021

2015 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO RECALL NOTICES RECEIVED ON VEHICLE. *LD THE CONSUMER REQUESTED TO BE INVOLVED IN A CLASS ACTION SUIT FOR OIL CONSUMPTION. THE REQUEST WAS DENIED. THE VEHICLE HAD NOT BEEN REPAIRED. *JS

Mar 25, 2021

WHEN YOU ACCELERATE, FOR EXAMPLE TO PASS ANOTHER VEHICLE, THE VEHICLE WILL COMPLETELY SHUT OFF, ALL LIGHTS ILLUMINATING ON THE PANEL THE VEHICLE. THE VEHICLE MUST BE PLACED IN PARK AND RESTARTED. SOMETIMES IT STARTS RIGHT AWAY, SOMETIMES IT TAKES A FEW MINUTES.

Mileage: 65,000

Mar 15, 2021 Fire

ON 3-14-2021 ABOUT 225PM I WAS ATTEMPTING TO MERGE ONTO THE I10 FREEWAY IN ONTARIO CALIFORNIA, WHILE MERGING ALL THE LIGHTS ON THE DASH LIT UP AND THE CAR PROCEEDED TO SHUT OFF AND MY SPEED WAS GOING DOWN . I ATTEMPTED TO PULL OVER OFF THE SHOULDER OF THE FREEWAY, ONCE I WAS STOPPED I TURNED THE CAR OFF. THE CAR THAN WAS ENGULFED WITH SMOKE AND FLAMES I JUMPED OUT THE CAR AND THE CAR LIT UP IN FLAMES. I CALLED ONTARIO POLICE AND FIRE DEPARTMENT.

Mileage: 130,000

Mar 12, 2021

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE, OIL LIGHT, AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER CALAVAN KIA WEST (1301 THORNTON RD, LITHIA SPRINGS, GA 30122, (678) 715-5399) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC) FOR WHICH THE VIN WAS INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN IN FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Mileage: 86,000

Mar 6, 2021

I WAS HEADED TO KY DECEMBER 2020 TO VISIT MY FATHER. THE CAR STARTED MAKING RATTLING NOISE. AS I HIT THE GAS PETAL, THE CAR WAS STOPPING IN ON COMING 1-65 TRAFFIC HEADING NORTH. I PULLED OVER AND HAD TO CALL MY INSURANCE COMPANY TO TOW TO THE NEAREST AUTO REPAIR SHOP. I WAS NEARLY 50 MILES FROM BOWLING GREEN KENTUCKY (12-23-20). I CALLED MY INSURANCE AND WE SET UP ARRANGEMENTS FOR TOWING TO PICK UP THE NEXT MORNING (LESS THAN 24 HOURS- CHRISTMAS EVE). WITHIN LESS THAN 24 HOURS, THE CAR WAS IMPOUNDED BY KENTUCKY POLICE NEAR GLASGOW, KY. AFTER PAYING TOWING FEES AND TICKETS, I FINALLY GOT MY CAR TO AUTO COMPANY TO RUN DIAGNOSTICS REPORT. AFTER COMPLETION, I FOUND OUT THE ENGINE FAILED ALONG WITH MORE STUFF. I IMMEDIATELY CALLED THE DEALER WHO SOLD ME THE CAR (KIA-HUNTSVILLE, AL) TO ASK FOR ADVICE ON NEXT STEPS. HE TOLD ME TO CONTACT THE NEAREST KIA SERVICE DEPARTMENT NEAR WHERE THE CAR WAS IMMEDIATELY TO GET IT FIXED BECAUSE OF THE RECALL ON THE VEHICLE. THE CAR WAS FINALLY TOWED TO MARTIN KIA (BOWLING GREEN KENTUCKY). THEY PUT ME IN LINE TO HAVE THE VEHICLE PROPERLY AND COMPLETELY FIXED. ON JANUARY 4, 2021 THE VEHICLE WAS IN KIA POSSESSION TO FIX RECALL REPAIRS. MARCH 6, 2021 I WAS SCHEDULED TO PICK UP THE VEHICLE BECAUSE IT WAS PROMISED THAT THE VEHICLE IS COMPLETED. AFTER PICKING UP THE CAR, I HAD TO WAIT 45MINUTES BECAUSE MY CAR WAS LOCKED AND TIRE LIGHT CAME ON. I WAS PULLED TO SIDE AND TOLD THE VEHICLE WAS FIXED BY BRAND NEW EMPLOYEE AND TO CHECK TO MAKE SURE A ENGINE LIGHT DOES NOT COME ON BECAUSE IF SO, IT'S PROBABLY THE NEW HIRE FAULT FOR IT MESSING UP. AFTER ALL OF THAT, I WAS HEADED HOME AND THE CAR STOPPED A SECOND TIME! AFTER CONTACTING LOCAL POLICE, I WAS TOLD TO GO BACK TO KIA TO RETURN THE KEYS AND MAKE THEM TOW THE VEHICLE TO GET IT OFF OF THE INTERSTATE.

Mileage: 78,500

Feb 17, 2021

CAR ENGINE STOPPED WHILE DRIVING ON HIGHWAY. ROAD RANGER ATTEMPTED TO JUMP CAR OFF BUT SPARKS CAME AND MULTIPLE CABLES WERE BURNT OUT.. CAR WOULD NOT START. TOOK IT TO MULTIPLE AUTOMOTIVE SHOP AND WAS ADVISE TO CONTACT KIA FOR RECALL

Mileage: 78,000

Feb 12, 2021

MY ENGINE IS TICKING AND TAPPING DON'T KNOW WHAT IT COULD BE GOT MY OIL CHANGE IT'S IN THE FRONT PART OF THE VEHICLE02

Mileage: 10

Feb 12, 2021 Fire

ENGINE LIGHTS KEEP COMING ON AND OFF. BUT DOESN'T GIVE A CODE WHEN I TAKE IT TO GET SERVICED. TOOK IT UP TO KIA TO TELL THEM THAT ON MY WAY HOME FROM THE DEALERSHIP, THAT MY WALL CAUGHT ON FIRE IN THE TRUNK FROM THE SOCKET THAT HOLDS THE BULBS.BACK LIGHTS GO OUT CONSTANTLY AFTER THE BULBS ARE CHANGED OR THE SOCKET HAS BEEN CHANGED.

Mileage: 152

Feb 3, 2021

WAS DRIVING DOWN MAIN ROAD APPROACHING REDLIGHY AND BRAKE PEDAL WENT TO STIFF AND CAR SHUT OFF WHILE ROLLING. COULD NOT GET TO START AGAIN AND SMELT ELECTRICAL BURNING SOMEWHERE. HAD TO BEG CAR TOWED HOME. TRIED JUMPING WITH A JUMP BOX TO ELIMINATE BATTERY AND IT WAS NOT ISSUE. ALMOST REAR ENDED VEHICLE INFRONT AND WAS STRANDED ON SIDE OF MAIN ROAD.

Mileage: 97,600

Jan 22, 2021

DID AN OIL CHANGE AND AFTER THAT ENGINE LIGHT CAME ON AND EVER SINCE I'VE BEEN HEARING A KNOCKING NOISE

Mileage: 86,000

Dec 21, 2020

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED OFF THE ROADWAY AND ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE THEN WAS TOWED TO VICTORY KIA (5101 N. NAVARRO ST, VICTORIA, TX 77904, (361) 333-4542) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

Dec 16, 2020

ROD BEARINGS WENT BAD AND SEIZED THE ENGINE WITHOUT ANY NOTICE . HAD IT TOWED TO THE NEAREST KIA DEALER . HAPPENED ON THE FREEWAY

Mileage: 125,000

Dec 14, 2020

I WAS DRIVING 70 MILES PER HOUR ON I96 WHEN THE CHECK ENGINE LIGHT, THE BATTERY LIGHT AND THE OIL LIGHT CAME ON. I WAS ABLE TO GET TO AN EXIT BUT THE CAR CUT OFF RIGHT AT THE EXIT RAMP AS I STOPPED TRAFFIC FOR A MILE. THE CAR WOULD NOT START AGAIN AND HAD TO BE TOWED. I HAD IT LOOKED AT TWO DIFFERENT PLACES AND THEY SAID IT WAS THE ENGINE. THE CAR IS A 2015 WITH SLIGHTLY OVER 100,000 MILES. REGULAR OIL CHANGES AT THE DEALERSHIP AND THERE WAS ABSOLUTELY NO WARNING THAT SOMETHING WAS WRONG WITH MY CAR. I HAD NEVER HAD ANY PROBLEMS BEFORE. THE LAST CAR SHOP SAID THAT SOMETHING CAME LOOSE IN THE ENGINE. I COULD HAVE BEEN KILLED IF I DID NOT MAKE IT TO THE RAMP. I CALLED THE DEALERSHIP AND THEY SAID THEY HAVE BEEN HAVING A LOT OF PROBLEMS WITH KIA AND HYUNDAI MOTORS.

Mileage: 100,000

Dec 14, 2020 Fire

DRIVING NORTH BOUND ON THE 405 AT FREEWAY SPEEDS, THE VEHICLE SHOWED SEVERAL WARNING LIGHTS ON THE DASH. CHECK ENGINE LIGHT, OIL LIGHT AND 2 OTHERS, THE VEHICLE LOST ENGINE POWER AND ONLY HAD BRAKES. I WAS ABLE TO SHUFFLE OFF THE MAIN FREEWAY TO AN OFF RAMP WHERE I PULLED OVER TO ATTEMPT TO POWER THE CAR BACK ON. THE SMELL OF ELECTRICAL FIRE STARTED TO BECOME APPARENT AND I WENT OUT TO LIFT THE HOOD AND SMOKE BEGAN TO COME OUT THE OPENING. I RUSHED TO GET MY KIDS OUT THE VEHICLE AND ATTEMPTED TO PULL THE BATTERY CABLE OFF TO TRY TO SALVAGE IT FROM CATCHING FIRE. I WAS ABLE TO WIGGLE THE BATTERY CABLE OFF BUT SMOKE CONTINUED TO COME OUT. THE VEHICLE WAS EVENTUALLY DROPPED OFF AT THE DEALERSHIP CAR PROS KIA IN GLENDALE AND IM BEING INFORMED THE STARTER WAS THE ISSUE AND WILL NEED TO BE REPLACED. IM UNCERTAIN ABOUT THE DIAGNOSIS SINCE THE EVENT OF THE VEHICLE LOSING ALL POWER OCCURRED DURING HIGHWAY DRIVING .

Mileage: 55,000

Dec 7, 2020 Fire

TL* THE CONTACT OWNED A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, WITHOUT WARNING AN ODOR APPEARED THE CABIN OF THE VEHICLE. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD, GET OUT THE VEHICLE, LOOK UNDER THE HOOD, AND WITHIN SECONDS UNDERNEATH THE HOOD WENT UP IN FLAMES. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DEEMED A TOTAL LOSS FROM THE FIRE DEPARTMENT. NO DEALER WAS CONTACTED. THE VEHICLE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION LOT. NO MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE, HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

Nov 27, 2020 Fire

IN THE MONTH OF SEPTEMBER, I TOOK MY KIA TO THE DEALERSHIP BECAUSE OF A STALL OUT AND TURNED OUT MY VEHICLE NEEDED A NEW ENGINE. I PICKED UP THE VEHICLE A WEEK LATER AFTER THE WORK WAS COMPLETED. WELL A MONTH LATER, ON MY WAY HOME FROM WORK, I WAS DRIVING IN A RESIDENTIAL AREA AND I'M HEARD A POP UNDER THE HOOD AND SAW SMOKE. A MIN LATER MY CAR WAS UP IN FLAMES. NONE OF MY WARNING LIGHTS CAME ON TO LET ME KNOW THAT THE CAR HAD A SAFETY ISSUE. MY WARNING LIGHTS DIDN'T COME ON UNTIL THE ENGINE WAS ON FIRE. THE CAR IS TOTALED AND UNDRIVABLE.

Mileage: 119,000

Nov 13, 2020

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED THAT THE SIDE-VIEW MIRRORS INDEPENDENTLY MOVE INWARDS TO THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO BAYSIDE KIA OF WALDORF LOCATED AT 3188 CRAIN HWY, WALDORF, MD 20603, (301) 645-1711, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.*DT*JB

Mileage: 82,000

Nov 10, 2020

I WAS DRIVING DOWN THE ROAD AND MY CAR JUST SHUT OFF AN WOULDNT START BACK.. A SHOP TOLD ME THE MOTOR WAS LOCKED UP AS WELL AS THE TIMING CHAIN WAS BROKEN. IT ONLY HAS 80,000 MILES AN SHOULD NOT HAVE A PROBLEM LIKE THIS WHAT SO EVER ALREADY!!! ONE KIA DEALERSHIP TOLD ME THAT IT WOULD BE 6-11,000 DOLLARS TO FIX IT! ANOTHER KIA DEALERSHIP SAID THAT THEY DO HAVE A RECALL ON THE MOTOR LOCKING UP AND THAT THEY MIGHT FIX IT? IF THERE'S A RECALL IT SHOULDN'T BE A MIGHT THEY SHOULD FOR SURE FIX IT I FEEL.. ALSO, I DO HAVE IT SERVICED REGULARLY LIKE IM SUPPOSED TO.

Mileage: 80,000

Nov 9, 2020

ENGINE SEIZED WHILE DRIVING AND WOULDNT START.I BOUGHT A NEW BATTERY AND TRIED TO START IT AND IT ALMOST CAUGHT ON FIRE.I HAD IT TOWED TO A KIA DEALER AND THEY REPLACED THE ENGINE AND THE TURBO SYSTEM WHICH HAD A RECALL ON IT IN 2016THAT WAS FOR THE KNOCK SENSORSYSTEM ON 2018/

Mileage: 98,387

Nov 5, 2020 Crash

TRYING TO AVOID ANOTHER VEHICLE APPROACHING ME IN A HEAD ON COLLISION, MY ENGINE BEGAN TO STALL, BRAKES LOCKED UP WHICH CAUSED SUSPENSION ISSUES OF THE VEHICLE. DUE TO THIS, THE VEHICLE WAS COMPLETELY TOTALED AND GLOBAL LENDING SERVICES IS CONSISTENTLY REPORTING IT AS A REPOSSESSION. BOTH VEHICLES WERE IN MOTION AND IT WAS ON A LA HWY.

Mileage: 1,200

Oct 24, 2020

CHECK ENGINE LIGHT ON. CAR DRIVE HORRIBLE. ENGINE IS SHAKING EVERYTIME I HAVE MY FOOT ON THE BREAK WHILE CAR IS RUNNING

Oct 21, 2020

CUT SHUT OFF WHILE IN MOTION ON A HIGHWAY, BEGAN SMOKING AND NOW WILL NOT START. IN CHAMBLEE GA

Mileage: 102,000

Oct 20, 2020

VEHICLE HAD SERVICE LIGHT ON FOR ENGINE. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT'S OK TO DRIVE TODAY UNTIL THEY SERVICE IN THE MORNING. THEY HAD A SENSOR SHOW FOR THE HEUC. I DROVE 10 MILES APPROXIMATELY HALF ON FREEWAY AND AT FULL 65MPH THE CAR MADE A VERY LOUD ELECTRICAL NOISE AND LOST FULL DRIVE POWER. I WAS ABLE TO SAFELY AVOID GETTING HIT AT FULL FREEWAY SPEEDS IN RUSH HOUR AND ABLE TO GET ON SHOULDER AND EXIT RAMP. CAR TURNED BACK ON AND WOULD NOT EXCEED 15MPH AT THE LIGHT AND WAS TOWED TODAY DIRECTLY TO THE DEALERSHIP FOR FURTHER INQUIRY.

Mileage: 100,900

Oct 12, 2020

I WAS DRIVING ON THE HIGH AT AT ABOUT 65 MILES A HOUR AND MY CAR SHUT OFF COMPLETELY AND WOULDN'T START. I CALLED A TOW TRUCK AND GOT IT TOWED TO A KIA DEALERSHIP. THEY GOT BACK TO ME ABOUT TWO WEEKS LATER AND SAID MY ENGINE WAS BLOW BUT IT WAS ON RECALL BUT MY CARFAX ONLY HAVE ONE OIL CHANGE DONE SINCE I BOUT THE CAR. I PROVIDED THEM WITH UP TO DATE SERVICE RECORDS AND I TOLD THEM THE LAST TWO OIL CHANGES I DID WERE ON MY OWN. THEY JUST GOT BACK TO ME AND SAID I DIDN'T QUALIFY FOR THE RECALL IF IT'S A RECALL I THINK IT SHOULD BE FIXED I'M 19 YEARS OLD AND I STILL OWE 12000 ON THE CAR AND IT'S MY FIRST CAR I EVER BOUGHT ON MY OWN AND MY ONLY WAY OF TRANSPORTATION. THANK YOU

Mileage: 76,000

Oct 4, 2020

MY KIA STARTED OUT MAKING A STRANGE SQUEALING NOISE, THEN IT STARTED LOOSING POWER. WHEN I STOP AT A LIGHT OR STOP SIGN I PUSH THE GAS PEDDLE AND IT TAKES AWHILE TO GET UP TO EVEN 35 MPH. I WAS TOLD THE TURBO MANIFOLD WAS BAD SO I HAD ONE PUT ON. THE NEXT DAY IT STARTED MAKING A CHA CHA CHA NOISE. I TOOK IT BACK AND HAD TO GET ANOTHER TURBO, ONCE AGAIN SAME THING. KIA DEALERS SAID TURBO AGAIN. SO I'M OUT LABOR AND TURBO COST ONCE AGAIN. I HAVE TO WORK I NEED MY CAR, I NEED IT FIXED NOW. I LOVE THE CAR BUT I AM SO SICK OF STRESSING OVER EXPENSES, AND LOOSING MY JOB NOT ABLE TO GET THERE. I JUST WANT IT FIXED CORRECTLY, OR MONEY TO GET A DEPENDABLE VEHICLE. I'VE NEVER HAD PROBLEMS WITH MY GMC,CHEVY AND PONTIAC VEHICLES. I DO LOVE MY KIA BUT I WILL GO BACK TO THE MOST RELIABLE CAR. NO POWER IS DANGEROUS WHEN YOU NEED TO TAKE OFF BUT THE CAR BOGS DOWN. SO I YOU WILL I REALLY NEED TO FIND A MECHANIC THAT CAN TELL ME WHAT EXACTLY IS WRONG AND FIX IT. FIVE MECHANICS APPARENTLY DON'T KNOW EITHER. I DON'T NEED MY CAR TO CATCH ON FIRE. SO PLEASE TELL ME SOME GOOD NEWS THAT I WILL HAVE A DEPENDABLE CAR SOON.

Sep 28, 2020

KNOCK SENSOR DETECTOR IS MALFUNCTIONED. THE ENGINE VIBRATES WHEN ACCELERATING. THE ENGINE NEEDS TO BE REPLACE NOW.

Mileage: 53,000

Sep 12, 2020

AS I WAS COMING UP TO AT STOP LIGHT IT FELT AS IF THE CAR HAD LOSS POWER I LOOK DOWN AT MY DASH TO SEE ALL MY INDICATOR LIGHTS ON I TRIED TO PUSH ON THE GAS BUT ALL IT DID WAS STUTTER WITH VERY LILTTLE POWER DID WANT TO GO SO I PULLED TO SIDE TURN KEY OFF FOR 5 MINS OR SO CHECKE ALL FLUIDS CAPS AND LINES ALL WAS OK STARTED RIGHT BACK UP BUT IT WAS A SLIGHT THUMP SOUND COMING FROM ENGINE BUT DIDN'T THINK NOTHING OF IT CAUSE IT WASN'T LOUD ENOUGH I THOUGHT TO BE CONCERN FEW MINS INTO DRIVING SOUND KINDA FADED. VERY NEXT DAY MAYBE 15 MILES INTO DRIVING SAME THING HAPPENED AGAIN LOSS POWER INDICATOR. LIGHTS COME ON I PULL OVER ONLY THIS TIME I SIT WAIT 5 10 MINS TRY TO START CAR AGAIN IT DOESN'T EVEN CRANK OVER 20 MINS GO BY I TRY TO START IT AND IT DOES ONLY TO HEAR THAT SAME THUMPING SOUND BUT LOUDLY THIS TIME SO I PUT CAR IN DRIVE SOUND FADES AS I START SLIGHTLY PUSHING CAR THE THUMP SOUND BECAME A LOUD METAL SOUNDING NOISE LIKE SILVERWARE BOUNCING IN A BUCKET I TURN IT OFF AN IT'S BEEN SITTING SINCE

Mileage: 37,000

Sep 9, 2020

WHILE DRIVING, SMOKE STARTED COMING OUT FROM UNDER THE HOOD. I QUICKLY PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. WE GOT OUT OF THE CAR IMMEDIATELY. ONCE THE ENGINE WAS OFF APPROX 20 MINUTES LATER THE SMOKE STARTED TO DIE DOWN. AT THAT POINT, I WAS TO SCARED TO TURN THE CAR BACK ON TO SEE IF I COULD DRIVE IT HOME. THE NEXT MORNING I HAD IT TOWED TO KIA. WHILE THE CAR WAS AT KIA THE TECHNICIAN SAID IT WAS NOT AN ENGINE ISSUE HE THINKS IT MAY BE FROM A SLUDGE BUILD UP FROM OIL (BECAUSE HE REALLY DOESN'T KNOW WHAT ELSE IT COULD BE). I HAD JUST TAKEN MY CAR FOR ITS OIL CHANGED THAT SAME DAY. WHICH THEY DID NOT SAY ANYTHING ABOUT ANY KIND OF BUILD UP. THE KIA EMPLOYEES WERE RUDE WHEN I CALLED AND REQUESTED A LOANER CAR. THEY AT FIRST TOLD ME TO COME DOWN AND PICK UP A CAR, ONCE I DROVE IN, THEY DENIED ME FOR A LOANER CAR AND TOLD ME I COULD RENT ONE FOR 35 A DAY. THE TECHNICIAN SAID THEY CAN'T GET A CODE TO COME UP ON THE DIAGNOSTIC TEST, WHICH KIA THEN IS TELLING ME IT WILL NOT BE COVERED UNDER MY EXTENDED WARRANTY. WHEN ASKED WHY THEY ARE REPLACING THE ENGINE, THEIR RESPONSE IS THAT BECAUSE OF THE SLUDGE BUILD UP THEY HAVE TOO, WHEN REALLY THEY DON'T TECHNICALLY KNOW FOR SURE WHAT CAUSED THE SMOKE ISSUE. SO NOW KIA IS EXPECTING ME TO PAY 7,000 FOR A NEW ENGINE, WHICH WOULD BE COVERED IF THEY CAN GET A CODE TO COME UP. SO, NOW I AM FORCED TO PAY THIS TO GET MY CAR UP AND RUNNING SO I DON'T LOSE MY JOB (WHICH I HAVE ALREADY MISSED SEVERAL DAYS DUE TO NOT HAVING A VEHICLE). MY FATHER AND I MET WITH THE SERVICE MANAGER AND HE IS UNDECIDED WHAT THE ISSUE, OR CAUSE IS AT THIS TIME. THIS EXACT SAME THING HAPPENED TO A FRIEND OF MINE, AND KIA TOLD HER THE SAME THING THAT IT WAS CAUSED FROM A OIL SLUDGE ISSUE, BUT AFTER MONTHS OF ARBITRATION, KIA COMPENSATED HER FOR THE DAMAGES.

Mileage: 78,400

Sep 7, 2020

HI MY 2015 KIA OPTIMA ON 08/07/2020 I PUT THE RECOMMENDED GAS IN MY TANK AND THEN GOT ONTO THE INTERSTATE AFTER ABOUT 5-15 MINS IT STARTED LOOSING POWER AND I COULD NO LONGER ACCELERATE PAST 60. ALSO NOW WHEN I START DRIVING IT JERKS REALLY BAD AND WON'T GO PAST 2 ON THE RPMS. WHEN IT JERKS I'M ASSUMING THAT IT IS THE GEARS TRYING TO CHANGE. ALSO MY CHECK ENGINE HAS ACTED WEIRD EVER SINCE BUYING THIS CAR IT COMES AND GOES AND JUST RECENTLY IS WHEN IT STAYED ON AND WHEN THIS HAPPENED IT BEGAN FLASHING WHEN THE LOSS OF POWER AND COULDN'T ACCELERATE PROPERLY ISSUE BEGAN

Mileage: 171,361

Sep 4, 2020

'VE HAD NOTHING BUT PROBLEMS WITH MY CAR, FIRST WITH MY BREAK LIGHT SWITCH, THEN MY A/C CONTROL PANEL WENT OUT . NOW. AS I WAS WAITING FOR MY FOOD IN THE DRIVE THROUGH LANE MY CAR ENGINE TURNED OFF BUT MY CAR WAS STILL ON, I WAS ABLE TO TURN MY CAR OFF AND GET MY ENGINE GOING AGAIN.I ALSO HAVE AN ISSUE WHERE MY ENGINE WON'T START BUT MY CAR WILL TURN ON ALSO WHEN STOPPED AT STOP LIGHTS I OFTEN FEEL MY CAR JITTER A LITTLE. I HAD MY BATTERY CHECKED BUT THAT WASN'T THE PROBLEM. I WILL BE TAKING MY CAR TO THE DEALERSHIP TO SEE WHAT THE ISSUE IS.

Mileage: 111,000

Aug 31, 2020

ENGINE JUST LOCKED UP WILL NOT RESPOND YOU TURN THE KEY AND NOTHING HAPPENS I WAS DRIVING ON HWY AND IT JUST SHUT OFF AND WOULDNT START AGAIN IVE HAD IT AT THE REPAIR SHOP AND THEY CANNOT FIQURE OUT THE PROBLEM THEY THINK IT NEEDS A NEW ENGINE IT HAS HAD REGULAR OIL CHANGES AND NEVER HAD ANY ISSUES BEFORE

Mileage: 100,000

Aug 29, 2020

8/27/2020 CAR HAD BEEN AT THE KIA DEALERSHIP 2 WEEKS BEFORE FOR THE SAME ISSUE...CAR SHUT DOWN ON THE FREEWAY AFTER 'CHECK HYBRID CHARGING SYSTEM' LIGHTS FLASHING 'SHUT DOWN ENGINE' LIGHTS FLASHING. KIA HAD DETERMINED CAR JUST NEEDED A 'HYBRID BATTERY UPDATE' FAST FORWARD...I WAS DRIVING TO VISIT MY MOTHER IN IDAHO, DRIVING ABOUT 75 MPH ON THE FREEWAY, WHEN THE SAME THING HAPPENED: 'CHECK HYBRID CHARGING SYSTEM, SHUT OFF ENGINE.' ALL THE LIGHTS STARTED FLASHING, AND 'POSSIBLE BATTERY MANAGEMENT SYSTEM ISSUE' DIAGNOSTIC FLASHED ON THE RADIO SCREEN. THE CAR STARTED LOSING POWER BEFORE LOCKING UP COMPLETELY, WHEEL LOCKING, SHUTTING OFF AND SPINNING OUT ON THE HIGHWAY. LUCKILY ANOTHER OTHER CARS WERE CLOSE BY OR ELSE THIS WOULD HAVE EASILY TURNED INTO A FATAL CRASH. 3 HOURS ON THE SIDE OF THE ROAD AND A $450 TOW INTO THE NEAREST KIA DEALERSHIP WHICH WAS 2 HOURS AWAY.. AND I FIND OUT IT'S A BLOWN HEV FUSE AND THE HYBRID SYSTEM/BATTERY HAS FAILED COMPLETELY. NOW I'M STUCK WITH A DEAD CAR. FAILED AT AROUND 79,500 MILES. THIS IS NOT THE FIRST KIA OPTIMA HYBRID TO DO THIS!!! RECALL THESE CARS BEFORE THEY KILL SOMEBODY!! I SHOULD NOT HAVE TO WORRY ABOUT A 5 YEAR OLD CAR SHUTTING DOWN AND LOCKING UP ON THE FREEWAY WHILE DRIVING. ESPECIALLY WITH KIDS IN THE CAR. I WILL NEVER BUY ANOTHER KIA AGAIN. IT HAS THE 10 YEAR 100,000 MILE WARRANTY WHICH KIA IS SAYING COVERS NO PART OF ANY REPAIRS. ODD SINCE THIS IS A KNOWN ISSUE WITH THESE HYBRIDS!! RECALL THESE DEATH TRAPS!!!

Mileage: 75,500

Aug 26, 2020

PROBLEMS WITH ACCELERATION. PUT ON LIMP HOME MODE. I TOOK IT TO DEALERSHIP AND IT TURN OUT THE KNOCK SENSORS AREN'T WORKING AND I NEED TO REPLACE ENGINE.

Mileage: 120,000

Aug 20, 2020

THE ENGINE STARTED TO KNOCKING WHILE I WAS DRIVING ON A CITY STREET AND CAN'T PICK UP SPEED OVER 60 MPH AND KNOW THE ENGINE LIGHT IS ON

Mileage: 92,000

Aug 17, 2020

I WAS DRIVING HOME FROM WORK AND MY CAR STALLED ON ME OUT OF NO WHERE. I WAS ABLE TO GET STARTED. ALL MY LIGHTS ON MY DASH BOARD CAME ON AND MY CAR WAS MAKING A BAD RATTLING NOISE. I WAS ABLE TO DRIVE IT HOME, STILL STALLING FROM TIME TO TIME. I GOT IT TOWED TO A MECHANIC SHOP. HE SAID IT SOUNDS LIKE A BAD ENGINE AND IT SOUNDS LIKE IT COULD BLOW. I'VE HAD MY CAR FOR 2 YEARS AND HAVE NEVER HAD A PROBLEM WITH IT. IT NEVER MADE A NOISES BEFORE OR ANYTHING TO INDICATE MY ENGINE WAS GOING OUT. I GOT MY PILES CHANGED ON 8/11/2020 AROUND 2:30PM AT MURPHYSBORO, IL WALMART. THIS INCIDENT HAPPENED ON 8/13/2020.

Mileage: 140,000

Aug 16, 2020

I WAS DRIVING DOWN THE STREET AND MY CAR STARTED JERKING, SHAKING AND MAKING NOISES. IT WAS UNSAFE TO DRIVE HOME, SO I PULLED OVER AND HAD THE VEHICLE TOWED HOME.

Mileage: 96,000

Aug 10, 2020

WHILE DRIVING DOWN THE ROAD AND COMING TO A STOP LIGHT I WENT TO TAKE OFF AND LOST ALL POWER. I BROUGHT MY VEHICLE INTO THE SERVICE FACILITY WHERE I BOUGHT IT FROM AND I WAS JUST TOLD I NEED A NEW ENGINE. I HAVE A 2015 KIA OPTIMA LX WITH 64,000 MILES.

Mileage: 64,900

Aug 4, 2020

AS I WAS TRAVELING ON THE HIGHWAY, I PULLED UP TO A RED LIGHT, WHEN THE LIGHT CHANGED MY VEHICLE WOULD NOT ACCELERATE AND I THERE WAS AN 18 WHEELER COMING UP BEHIND ME WITH MY 80-YEAR-OLD GRANDMOTHER IN THE CAR. THANK GOD I WAS ABLE TO GET OUT OF THE WAY IN TIME. I JUST BOUGHT THIS CAR WITH LOW MILES AND I HAVE OIL IN IT AND OUT OF NOWHERE THERE'S IT'S LOUD TICKING NOISE COMING FROM THE ENGINE AND SOMEHOW MY OIL IS BACK LOW AGAIN. THIS SO TOTALLY ON KIA SO MANY COMPLAINTS NOT ENOUGH RESOLUTION.

Jul 30, 2020

THE CHECK ENGINE LIGHT IS ON AND THE VEHICLE LACKS ACCELERATION. A LOUD TAPPING IS COMING FROM THE ENGINE. THIA STARTED ON JULY 25, 2020 WHILE DRIVING ON THE HIGHWAY.

Mileage: 119,768

Jul 29, 2020 Crash Fire

I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN THE CHECK ENGINE AND ALL LIGHTS CAME ON. I COULD NOT ACCELERATE OR STOP THE VEHICLE THE BRAKES DID NOT WORK I COASTED OFF TO THE SIDE OF THE FREEWAY AND HIT THE GUARD RAIL BECAUSE I HAD NO BREAKS. THEN I HAD A TOW TRUCK COME AND PULL ME OFF THE FREEWAY TO SEE IF I COULD START MY VEHICLE HOWEVER IT DID NOT START ALL THE LIGHTS WERE ON THE DASH ON AND THE CAR WAS SMOKING AND SMELL LIKE FIRE I HAD THE CAR TOWED TO THE MECHANIC TO FIND OUT WHAT IS WRONG. THE MECHANIC SAID THE ENGINE IS FRIED BECAUSE THE OIL PUMP WAS NOT BEING PUMPED INTO THE MOTOR THEREFORE IT LOCKED UP HE SAID I BELIEVE THERE IS A RECALL ON THIS VEHICLE FOR THE SAME REASON I CHECKED THE RECALL AND THERE IS NOTHING IN THE SYSTEM THAT A 2015 KIA OPTIMA IS UP FOR RECALL. I BELIEVE KIA NEEDS TO REFUND THIS VEHICLE THAT HAS ONLY 88,000 MILES IN THE ENGINE NEEDS TO BE REPLACED KIA NEEDS TO CALL ME

Mileage: 88,000

Jul 26, 2020

I WAS DRIVING ON INTERSTATE 40 IN TENNESSEE AND MY CAR JUST STOPPED RUNNING. I WAS IN RIGHT LANE AND I PULLED OFF TO SHOULDER. A DOT EMERGENCY REPAIR TRUCK STOPPED AND TRIED TO JUMP MY CAR, BUT NOTHING HAPPENED, NOT EVEN A NOISE OR ANYTHING. CALLED AAA FOR A TOW.

Jul 24, 2020

I WAS DRIVING AND OUT OF NOWHERE THE CAR STARTED TO BOG DOWN AND THE CHECK ENGINE LIGHT CAME ON. IT CONTINUED TO DO IT EVERY FEW SECONDS AND WAS GETTING WORSE THE WHOLE WAY TO THE SHOP, WHICH WAS THE CLOSEST ONE I COULD FIND AS SOON AS IT STARTED DOING IT. THE SHOP RAN THE ERROR CODE AND GOT A KNOCK SENSOR ERROR. I HAD KIA COME PICK IT UP AND TAKE IT TO THE SHOP. THE SHOP PERFORMED A BEARING CLEARANCE CHECK AND THE VEHICLE DID NOT PASS SO THEY REPLACED THE ENGINE AND INTAKE MANIFOLD DUE TO "CATASTROPHIC FAILURE". WHILE REPLACING THE ENGINE THEY FOUND THE TURBO HAD PLAY AND SO THEY INSTALLED A NEW TURBO ASSEMBLY. AFTER ENGINE REPLACEMENT THEY FOUND THE STARTER SEIZED, THEY REPLACED THE STARTER. AFTER ENGINE REPLACEMENT THEY PERFORMED THE ECU UPDATE AND RESET ADAPTIVE VALUES, THEN PERFORMED WIRING SIGNAL INTERFERENCE CHECK WHICH STARTED OK. IMMEDIATELY AFTER GETTING THE VEHICLE BACK FROM THE SHOP I NOTICED A LOUD NOISE COMING FROM FRONT DRIVER WHEEL AREA. SHOP ENDED UP REPLACING CALIPER AND WHEEL BEARINGS ALONG WITH NEEDING AN ALIGNMENT. ALL HAPPENED AROUND 58K MILES. LUCKILY STILL UNDER WARRANTY. SHOP SAID IT WAS JUST A BAD ENGINE. NOTHING I COULD OF DONE COULD OF CAUSED IT.

Mileage: 58,400

Jul 16, 2020

THE BRAKE LIGHTS WOULD NOT GO OFF WHEN I TURNED MY CAR OFF. THIS ENDED UP KILLING MY BATTERY. WHEN I GOT THE BATTERY RECHARGED IT ALLOWED THE CAR TO START WITHOUT THE BRAKES BEING PUSHED IN. ALSO I NOTICED THAT THE STOPPER HAD BROKEN. THIS ALLOWED THE COMPUTER TO THINK THAT THE BRAKES WERE ENGAGED EVEN THOUGH THE PEDDLE WASN'T PUSHED.

Mileage: 58,556

Jul 16, 2020

I PURCHASED A NEW 2015 KIA OPTIMA. COMPLETED REGULAR MAINTANENCE ON IT, AND THE ENGINE FAILED (LOCKED UP) AT 138,000 MILES. LATER, I WAS ADVISED THE 2015 KIA OPTIMA AND OTHER KIA'S WERE FOUND TO HAVE FAULTY ENGINES. KIA DID NOT OFFER ASSISTANCE AT THE TIME, BUT ARE NOW OFFERING ASSISTANCE SINCE I HAVE TRADED THE KIA WITH A LOCKED MOTOR. I HAVE BEEN GIVEN THE RUN-AROUND FOR WEEKS AND TODAY A "REGIONAL MANGER" CALLED AND OFFERED ZERO ASSISTANCE AND BASICALLY TOLD ME THE FAULTY MOTOR WAS NOT THEIR PROBLEM. WHEN THE MOTOR LOCKED UP, I WAS PASSING A CAR ON THE HIGHWAY. THE OPTIMA STALLED WHILE I WAS IN ON-COMING TRAFFIC, AND THEN THE MOTOR DIED. I WAS ABLE TO PULL OVER SAFETLY, AND THE CAR SMELT LIKE AN ELECTRICAL FIRE, IT NEVER STARTED AGAIN.

Mileage: 138,000

Jun 25, 2020 Fire

TL* THE CONTACT OWNED A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY OVER 40 MPH, THE VEHICLE SUDDENLY STALLED, THERE WERE NO WARNING LIGHTS. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER LANGDALE KIA (1508 N ASHLEY ST, VALDOSTA, GA 31602; (229) 242-0715) WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE'S ENGINE WAS REPLACED UNDER WARRANTY AND THE FUEL PUMP WAS REPLACED UNDER THE RECALL NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED APPROXIMATELY 10 DAYS LATER THE VEHICLE SUDDENLY CAUGHT STARTED TO SMOKE FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT APPROXIMATELY 5-8 MINUTES LATER THE SMOKE DRASTICALLY INCREASED, THEN, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE DEPARTMENT REPORT WAS MADE. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,284. *LN*JB

Mileage: 117,284

Jun 24, 2020

THE CAR SPED IS FASTER THAN WHAT THE SPEEDOMETER DAY. THE CAR JERKS WHEN YOU ARE SITTING IDLE. THE OIL LIGHT KEEP COMING ON WHEN THE OIL STICK SHOW THAT'S ITS OIL IN THERE. CAR DON'T PICK UP SPEED FAST ENOUGH CHECK ENGINE LIGHT CAME ON. *TR

Mileage: 150,000

Jun 22, 2020 Fire

WHILE DRIVING DOWN THE HIGHWAY WAS TRAVELING AROUND 65 MPH ON DRY STREET IN THE FAR LEFT LANE (FAST LANE), MY CAR STARTED MAKING A SOUND LIKE METAL CLICKING AND THEN CAR STARTED SMOKING. MY HUSBAND GETS OVER TO THE SIDE OF ROAD AND THE SMOKE GOES FROM GRAY TO BLACK AND WHEN HE LIFTED THE HOOD UP FLAMES COMING FROM REAR AND PASSENGER SIDE OF ENGINE! LUCKILY SOMEONE PULLED OVER AND HAD FIRE EXTINGUISHER TO PUT OUT FIRE. FIRE AND POLICE BOTH ARRIVED ON SCENE AND REPORTS MADE. VEHICLE TOWED HOME; WAITING TO TOW TO DEALER TO FIND OUT CAUSE OF FIRE. REGULAR MAINTENANCE AND UPKEEP ON THE VEHICLE AND NO LIGHTS OR WARNINGS JUST FIRE. KIA KNOWS THERE IS MAJOR PROBLEMS WITH THESE ENGINES AND CHOOSE TO ONLY RECALL CERTAIN YEARS WHEN THEY BASICALLY KNOW ANY VEHICLE BETWEEN 2011 AND 2018 CAN BE AFFECTED. DON'T KNOW WHAT THE OUTCOME WILL BE BUT VERY UPSET THAT VEHICLE CAUGHT ON FIRE AND KIA STATES SINCE IT'S OVER 100,000 MILES THERE'S NOTHING THEY CAN DO. *TR

Mileage: 123,000

Jun 17, 2020

MY CAR ENGINE LIGHT CAME ON. I TOOK CARE TO DEALERSHIP. DEALERSHIP KEPT CAR FOR 2 1/2 WEEKS AND ULTIMATELY WILL NOT PAY FOR REPAIRS. NO RECALL REPAIRS HAVE EVER BEEN DONE ON MY CAR SINCE I HAVE HAD IT AND I WAS NOT NOTIFIED OF ANY RECALLS. RECALL IS FOR HIGH PRESSURE FUEL LINE AND THE DOCUMENTATION STATES IT NEEDS TO BE REPLACED IN MY CAR. *TR

Jun 11, 2020

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO MIKE MURPHY KIA (6150 ALTAMA AVE, BRUNSWICK, GA 31525) WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE DEALER CONTACTED THE MANUFACTURER FOR APPROVAL TO HAVE THE ENGINE REPLACED UNDER NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER NOTIFIED THE CONTACT THAT THE ENGINE REPLACEMENT FAILED AND THAT ANOTHER ENGINE NEEDED TO BE ORDERED TO REPLACE THE DEFECTIVE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

Jun 8, 2020

WE PURCHASED THIS CAR BRAND NEW AND WE HAVE HAD TO REPLACE THE ENGINE AND STARTER TWICE DUE TO OIL LEAKING THROUGH EXHAUST. NO OIL LEAKS ON GROUND WERE VISIBLE. NO LIGHTS WARNING LOW OIL. BOTH TIME CAR BROKE DOWN ON ROAD. ABOUT TWO YEARS APART. WE REPLACED PARTS WITH USED MOTORS AS THAT'S WHAT WE COULD AFFORD. *TR

Jun 6, 2020

ENGINE LIGHT JUST STARTED FLASHING AND NO ACCELERATION WHATSOEVER. TAKES FOREVER JUST TO GET UP TO 30 MPH. CALLED KIA AND WAS TOLD THEY DON'T KNOW IF THERE'S A RECALL OR NOT ON THAT YEAR. NOT HELPFUL AT ALL. I'M AFRAID FOR MY DAUGHTER TO EVEN DRIVE IT NOW AND IT'S HER ONLY FORM OF TRANSPORTATION TO WORK. *TR

Mileage: 87,992

Jun 3, 2020

WHILE DRIVING ON THE EXPRESSWAY, THE CAR MADE A NOISE AND THE GAS WOULDN'T GIVE THE CAR POWER. I PULLED OVER TO THE SIDE AND WHILE DOING SO THE CAR SHUT OFF. AFTER HAVING IT TOWED TO THE MECHANIC THEY SAID IT IS A SEIZED ENGINE. THIS IS THE SECOND KIA THAT THIS HAS HAPPENED TO!! *TR

Mileage: 99,000

Jun 3, 2020 Fire

ENGINE CAUGHT FIRE! HAD PICKED THE KIA OPTIMA UP THE DAY BEFORE FROM THE DEALERSHIP, WHERE THEY HAD INSTALLED A NEW ENGINE, BELTS, AND HOSES. HAD DRIVEN 40 MINUTES FOR A DOCTOR APPT. GOT OFF THE FREEWAY. AS I WAS APPROACHING THE LIGHT (ABOUT 3 BLOCKS FROM FREEWAY), NOTICED GRAY SMOKE COMING FROM UNDER HOOD ON PASSENGER SIDE. WITH A BROKEN LEFT ARM, HAD TO GET OUT AND ACROSS TRAFFIC. SAW THE FLAMES AS I WAS CROSSING THE STREET. IN UNDER A MINUTE, THE FRONT OF CAR WAS ENGULFED IN FLAMES. *TR

Mileage: 50

May 29, 2020

MY 2015 KIA OPTIMA SXL TURBO IS MAKING A KNOCKING SOUND WHEN I HIT THE GAS. IT ALSO STALLED ON ME WHILE AT A STOP LIGHT. SOLENOID ALSO HAD TRACES OF METAL SHAVINGS. *TR

Mileage: 85,000

May 27, 2020

MY 2015 KIA OPTIMA SXL TURBO IS MAKING A KNOCKING SOUND WHEN I HIT THE GAS. IT ALSO STALLED ON ME WHILE AT A STOP LIGHT. *TR

Mileage: 107,000

May 27, 2020

I HAVE A 2015 KIA OPTIMA. THE ENGINE HAS A DELAYED ACCELERATION WHEN TAKING OFF. MAKES A STRANGE NOISE WHEN TURNING. SMELLS LIKE IT IS BURNING OIL AFTER DRIVING A SHORT PERIOD OF TIME AND THERE IS AN EXCESSIVE NEED TO REPLENISH THE ENGINE OIL. OIL IS EXTREMELY DARK. SOMETIMES THERE IS WHITE SMOKE COMING FROM THE EXHAUST. HARD TO ACCELERATE ON THE FREEWAY AT TIMES. *TR

Mileage: 129,000

May 11, 2020

ENGINE SEIZED UP METAL SHAVINGS FOUND IN OIL PAN SOLENOID ALSO HAD TRACES OF METAL SHAVINGS. *TR

Mileage: 66,000

May 8, 2020

ENGINE SHUT DOWN WHILE DRIVING AT 47,700 MILES CAUSING ENGINE FAILURE CODE DTC P1326 WILL DROP OFF AT A KIA DEALERSHIP FOR DIAGNOSTIC OF ENGINE. *TR

Mileage: 47,700

Apr 23, 2020

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED WHILE HIS WIFE WAS PARKING THE VEHICLE, THE IGNITION WAS TURNED TO THE OFF POSITION AND MADE AN ABNORMAL SOUND. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 55 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE DRIVER CONTINUED TO DRIVE TO THE DESTINATION. SEVERAL DAYS LATER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT RETRIEVED SEVERAL UNKNOWN DTC CODES USING A DTC SCANNER TOOL. THE CONTACT REACHED OUT TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CODES WERE INCORRECT. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,402.

Mileage: 119,402

Apr 8, 2020

MY DAUGHTER WAS DRIVING DOWN MAIN STREET WHEN EVERYTHING SHUT OFF, ELECTRICAL, MOTOR, STEERING WHEEL LOCKED UP . SHE COASTED TO THE SIDE OF THE ROAD , A MAN PULLED OVER TO HELP HER AFTER 20 MINS THE CAR WAS AS ABLE TO START AGAIN. 3RD TIME THIS HAS HAPPENED. VERY SCARY .

Mileage: 33,000

Mar 13, 2020

I WAS HEADED FROM OHIO TO MICHIGAN AND ALL OF A SUDDEN IT WON'T LET ME ACCELERATE ANYMORE AND I GET THIS BURNING SMELL AND THEN ALL THE DASH LIGHTS START FLASHING AND THEN THE CAR JUST COMPLETELY STOPS I POP THE HOOD OPEN ON THE SIDE OF THE ROAD AND IT'S LEAKING OIL WHICH IS NOT MY FAULT CAUSE I JUST GOT THE OIL CHANGED AND THEN THE CAR JUST REFUSES TO START NOW I CAN GET THE LIGHTS ON AND STUFF BUT AS FOR THE ENGINE TURNING OVER IT'S JUST NOT GONNA HAPPEN AND I'M SURPRISED KIA HASN'T HAD A RECALL ON ANYTHING AT ALL FOR THESE ENGINES CAUSE THERE ARE SO MANY COMPLAINTS ABOUT THEM

Mileage: 95,000

Mar 6, 2020

EXCESSIVE OIL CONSUMPTION. NO VISIBLE LEAKS, TOOK TO THE DEALER ONCE AND THEY REPLACED THE PCV VALVE. SINCE THAT POINT THE CAR USES A QUART WITHIN A WEEKS TIME. NO LEAKS, NO SMOKE. USED FOR ORDINARY EVERYDAY HIGHWAY DRIVING. 40 MILES A DAY ROUND TRIP

Mileage: 95,000

Mar 5, 2020

WHILE IN IN MOTION ON THE HIGHWAY MY CAR COMPLETED STOP ACCELERATING , (WHILE PRESSING ON THE GAS IT WAS NOT GOING ANYWHERE AND THEN MY ENGINE LIGHT STARTED BLINKING I PULLED OVER AND THE CAR WOULD NOT START UP AGAIN . THEN IT FINALLY DID 20 MINUTE LATER BUT THE GAS WOULD NOT ACCELERATE MORE THAT 55 MPH AND IT SHUT OFF AND WOULD NOT START BACK UP , I GET MY REGULAR MAINTENANCE ON TIME MY CAR NOT EVEN TWO YEARS OLD AND I TOOK IT TO A SHOP APPARENTLY MY ENGINE HAS CEASED UP DUE TO THE LUMINAL BLOCKS . NOW THAT IS 6300 DOLLARS AND MY CAR WAS JUST FINE AND I HAVE PREVIOUSLY DISCOVERED ON LINE THAT MY KIA OPTIMA WAS NOT THE FIRST TO HAVE THIS HAPPEN.

Mileage: 105,000

Mar 1, 2020

ABOUT A WEEK AGO I WAS STOPPED AT A STOP SIGN AND WHEN I WENT TO ACCELERATE THE CAR STALLED FOR AROUND 5-6 SECONDS THEN DROVE FINE. EVER SINCE THEN IT WILL RANDOMLY FEEL LIKE IT HESITATES WHILE IN MOTION DRIVING BETWEEN 45-65 MPH.

Mileage: 74,600

Feb 23, 2020

MY CAR A 2015 KIA OPTIMA LX 2.4 GDI WHICH ONLY HAS 97,000 MILES ON IT AND WHILE DRIVING HOME THIS PAST FRIDAY EVENING MY ENGINE STARTED TO KNOCK REALLY LOUD. NOW THE CAR IS JUST SETTING AT MY HOUSE AND WHEN YOU START THE CAR UP, IT STILL HAS A HORRIBLE KNOCK. I CAN'T DRIVE THE CAR.

Mileage: 97,000

Feb 20, 2020

HAD MY OIL CHANGED WHEN SUPPOSED TO THEY ADVISED MY CAR WAS ALMOST ON EMPTY, AFTER CHANGED I HADN'T DROVE IT ABOUT 1,000 MILES AND I NOTICED IT WHITE SMOKE WHEN I STARTED IT COMING OUT OF TAIL PIPE, CHECKED MY OIL AND IT WAS BELOW THE LOW LEVEL. I'M HAVING TO PUT OIL IN EVERY FEW DAYS AND ITS SUPPOSED TO BE 2000 MORE MILES TIL TIME TO CHANGE IT AGAIN. THIS HAS BEEN HAPPENING ABOUT A MONTH NOW, ITS NOT LEAKING OIL, JUST BURNING IT. NOW WHILE DRIVING MY CAR IF I TRY TO GIVE IT GAS TO ACCELERATE MY CAR STARTS LOSING POWER AND A LOT OF WHITE SMOKE COMES OUT THE PIPE. ITS STILL DRIVABLE AS OF NOW BUT THIS IS OBVIOUSLY A HUGE ISSUE WITH THESE MAKE/MODELS FOR THE 2015'S. I'M TAKING TO A DEALERSHIP NEXT WEEK TO DIAGNOSE THE PROBLEM

Mileage: 68,000

Feb 18, 2020

VEHICLE STALLED ON THE HIGHWAY AND LOCKED THE STEERING CAPABILITY.

Mileage: 65,000

Feb 10, 2020

OIL LIGHT BEGAN TO FLICKER, RIGHT BEFORE THE ENGINE BEGAN MAKING HORRIBLE GRINDING NOISES. ENGINE BLEW SHORTLY AFTER. VEHICLE WAS UP TO DATE ON NORMAL SCHEDULED MAINTENANCE.

Mileage: 51,500

Jan 26, 2020

EXCESSIVE OIL CONSUMPTION WITH NO LEAKS VISIBLE

Jan 24, 2020

I HAVE A 2015 KIA OPTIMA WITH 74,000 MILES. AS I WAS DRIVING MY VEHICLE ON A CITY STREET WHEN SUDDENLY IT STARTED SHAKING AND RELEASED BLACK SMOKE PRIOR TO ENGINE FAILURE. A VEHICLE BEHIND ME HAD TO BRAKE AND SWERVE TO MISS HITTING ME. THIS INCIDENT OCCURRED ON JANUARY 10, 2020. I RECEIVED A DIAGNOSIS FROM THE DEALERSHIP CONFIRMING THE VEHICLE HAD ENGINE FAILURE DUE TO KNOCK SENSOR AND COMPRESSION ISSUES. ALSO STATED THAT THE HEAD GASKET IS DAMAGED. I CONTACTED KIA AND INITIALLY THEY STATED IF THE ENGINE FAILURE WAS DUE TO A KNOCK SENSOR ISSUE, IT WOULD BE COVERED. AFTER WAITING NEARLY 20 DAYS KIA IS STATING THAT MY VEHICLE IS OUT OF WARRANTY. ANY ADVICE ON REMEDIES OR WHAT COULD BE DONE TO HAVE MY VEHICLE FIXED IS GREATLY APPRECIATED.

Mileage: 74,000

Jan 23, 2020 Fire

MY SON WAS DRIVING THE CAR , WHEN HE HAD TO PULL OVER AND REALIZE THE SMOKE COMING FROM THE HOOD. WHEN HE OPENED THE HOOD THE ENGINE WAS ON FIRE. THIS CAT WAS JUST RECENTLY PURCHASED 3WEEKS PRIOR TO THE ENGINE CATCHING ON FIRE. THE CAR WAS PURCHASED THROUGH PAULDING CHRYSLER DEALERSHIP. A DOWN PAYMENT WAS MADE TOWARDS THE PURCHASE

Mileage: 64,080

Jan 17, 2020

WHEN TAKING OFF AT A STOP LIGHT OR GETTING ONTO THE INTERSTATE (BASICALLY WHEN ACCELERATING) THE CAR FEELS LIKE IT HAS NO POWER. YOU CAN HEAR A WEIRD NOISE AND SOMETIMES YOU WILL SMELL BURNT OIL OR SOMETHING BURNT. ALSO, I HAD A RECENT OIL CHANGE AND WITHIN THE MONTH I HAD TO ADD OIL AGAIN. THERE IS NO SIGN ON MY DRIVEWAY THAT THERE IS A LEAK. PLEASE LOOK INTO THIS AS THERE ARE MULTIPLE PEOPLE WITH THE SAME ISSUES.

Mileage: 65,000

Jan 14, 2020

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER (DENNIS EAKIN KIA 5200 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A OIL CHANGE. THE VEHICLE WAS NOT REPAIRED BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

Jan 13, 2020

DRIVING CAR ; JUST WENT DEAD , NOT THE BATTERY : NOW WON'T CRANK JUST CLICKS ; CAR HAS RECALL FOR EXCESSIVE CONNECTING ROD BEARING DAMAGE

Mileage: 79,000

Jan 13, 2020

ENGINE SOUND VERY LOUD SOUND ANY TIME I START THE ENGINE SINCE BRAND NEW.

Jan 11, 2020

MY VEHICLE IS AMONG THE VEHICLES REGISTERED/QUALIFYING FOR A RECALL. MY DEALER WAS TO HAVE REPLACED MY ENTIRE ENGINE DURING THE FIRST RECALL MY VEHICLE RECEIVED. WITHIN A WEEK/SOME 5 DAYS OR SO MY CHECK ENGINE LIGHT WAS BACK ON. TAKING THE CAR BACK TO MY DEALER, IT WAS SUGGESTED THAT I PAY $145 JUST FOR THEM TO DO A DIAGNOSTIC ON THE/MY VEHICLE THEY HAD JUST SERVICED. MY CAR IS CURRENTLY REGISTERED/QUALIFIES FOR A RECALL THAT STEMS AND OR IS RELATED TO THE PREVIOUS RECALL THAT MY CAR HAD... AS RECENTLY AS A FEW DAYS AGO (1/8/2020), THE SAME DEALER SUPPOSEDLY 'FIXED' THE RECENT RECALL. I'D WENT BY THE DEALERSHIP, THEY SERVICED THE VEHICLE - CHECK ENGINE LIGHT WENT/WAS OFF. I'D SAY WHAT WAS AN HOUR OR SO HAVING THE CAR BACK IN MY POSSESSION FROM THE DEALER, THE CHECK ENGINE LIGHT WAS BACK ON. I'M APPALLED AT THE FACT THAT I'M CURRENTLY EXPERIENCING A ISSUE THAT HAS BEEN ON GOING OVER A YEAR. IN MY RESEARCH ON RECALLS I'M NOT TO BE CHARGED ANYTHING BY LAW SURROUNDING RECTIFYING A RECALL. ON MORE THAN ONE OCCASION MY DEALER HAS SUGGESTED THAT I PAY AFTER FEELING THAT THEY'VE RECTIFIED THE PROBLEM CONCERNING MY VEHICLES RECALL. I HAVE VALID THIRD PARTY DIAGNOSTICS THAT INTERESTINGLY ENOUGH WERE FREE, UNLIKE THE DIAGNOSTICS MY DEALER WOULD SUGGEST I PAY FOR ON A CAR THAT IS SURROUNDED BY A SERIOUS RECALL ISSUE. AND MORE INTERESTING IS MY HAVING RECEIVED A DIAGNOSTIC THAT RENDERED THE RESULTS THAT ARE THE SAME CODES SURROUNDING THE RECALL, AND THIS AFTER/ON A DAY/ THE LAST DAY - MY CAR WAS SERVICED/SUPPOSEDLY 'FIXED.' I'M APPALLED AT THE SUGGESTION THAT I 'UPGRADE,' INTO A NEW CAR, PAY ANYTHING, HOW ANY CAR HAVING RECEIVED A 'NEW ENGINE,' THOUGH 5 DAYS LATER THE CHECK ENGINE LIGHT IS BACK ON - THAT'S 'SCARY.' I HAVE NECESSARY DOCUMENTATION THAT CAN SHOW MY DEALER IS OBLIVIOUS TO PUBLIC SAFETY LAWS SURROUNDING RECALLS DUE TO REMEDIES THEY SUGGESTED ON 'FIXING,' MY VEHICLE.

Mileage: 120,000

Jan 10, 2020

MY DAUGHTER'S CAR, KIA OPTIMA 2015, HAD BEEN BROUGHT IN FOR ENGINE REPAIR FOR IT DIED IN THE MIDDLE OF THE FREEWAY A COUPLE OF YEARS AGO, SINCE THEN, SHE TELLS ME THAT SHE HAS BEEN ADDING 3 QUARTS OF OIL EVERY WEEK AND SOMETIMES SHE FINDS THE ENGINE EMPTY OF OIL FROM THE DIPSTICK. WHEN SHE CAME HOME, I MONITORED THE DRIVEWAY WHERE SHE PARKS TO LOOK FOR OIL LEAKAGE BUT I DIDN'T FIND ANY LEAKAGE OF OIL IN MY DRIVEWAY. MY DAUGHTER IS NOT SAFE IN THIS CAR, UNFORTUNATELY SHE USES THIS CARE TO GO TO SCHOOL AND WE DON'T HAVE THE CAPABILITY TO PURCHASE ANOTHER CAR. PLEASE LOOK INTO THIS PROBLEM THAT KIA OPTIMA IS UNDERMINING AND OVERLOOKING. I AM NOT THE ONLY ONE REPORTING THIS ISSUE FROM WHAT I HAVE READ. FOR THE CONSUMERS, YOU ARE THE ONLY ONES WE CAN TURN TO IN TIMES LIKE THIS. I HOPE THAT YOU WOULD CONSIDER LOOKING INTO THIS PROBLEM BY KIA CORPORATION.

Mileage: 130,881

Jan 4, 2020

VEHICLE WAS IN MOTION ON A BUSY HIGHWAY WHEN THIS HAPPENED. I WOULD HIT THE GAS AND THE CAR WOULD TRY TO STALL, IT DID STALL ON SEVERAL OCCASIONS. THE CAR WOULD JERK AND THE ENGINE WOULD START KNOCKING.

Mileage: 140,000

Jan 3, 2020

I WAS DRIVING ON THE HIGHWAY WHEN MY CAR STOPPED WITHOUT ANY WARNING. I GOT IT TOWED TO A REPAIR SHOP. IT STARTED BACK UP AND RUNNING BUT WAS MAKING A WEIRD NOISE COMING FROM THE ENGINE. I DROVE THE CAR HOME AND TOOK IT TO A REPAIR SHOP TO GET A DIAGNOSTIC CHECK AND THE ENGINE OIL WAS VERY THICK. I JUST HAD AN OIL CHANGE 2 MONTH AGO. I HAVE ONLY 104.000 MILES ON THE CAR AND I TOOK VERY GOOD CARE OF THE CAR.

Mileage: 104,000

Dec 31, 2019

DRIVING ON FREEWAY THE CAR SHUT OFF WILL NOT START, INDICATING LIGHT AREN'T REPORTING ANY PROBLEMS

Dec 27, 2019

SUDDEN ENGINE KNOCK AND SUDDEN ENGINE FAILURE WHILE VEHICLE WAS IN MOTION IN FRONT OF A HIGH SCHOOL. THIS INCIDENT REQUIRES ENGINE REPLACEMENT.

Mileage: 108,000

Dec 27, 2019

I WANTED TO ADD MORE INFORMATION TO MY COMPLAINT. WHEN IN MOTION IN FRONT OF HIGH SCHOOL CAR WENT INTO LIMP MODE WITH KNOCKING NOISE COMING FROM ENGINE. MY HUSBAND IS A MECHANIC AND DISCOVERED METAL FLAKES INSIDE ENGINE. I WAS NEVER NOTIFIED OF ANY RECALLS INVOLVING THE ENGINE. NOW I HAVE TO PURCHASE A NEW OR REMANUFACTURED ENGINE COSTING ESTIMATED $3000 TO $4500 NOT INCLUDING CORE CHARGES AND SHIPPING FEES.

Mileage: 109,000

Dec 24, 2019

THE SPEED LIMIT ON THE FREEWAY AT 70 AND THE CAR CUT BUT ALL LIGHTS WHER STILL ON IT TO ME TO SIT FOR 5 MINUTES AND THEN IT STARTED BUT A FEW DAYS LATER MY CHECK EINGINE LIGHT CAME ON AND THEY SAY IT A P0014 CODE BUT THE CAR IS KNOCKING.

Mileage: 119,278

Dec 11, 2019

I STARTED HAVING ISSUES WITH MY VEHICLE IN OCTOBER 2019, I TRIED TO REACH OUT TO KIA DEALERSHIPS, WITH NO HELP. I KEPT BEING TOLD THERE WERE NO RECALLS ON MY CAR AND THAT I DID NOT NEED TO BE CONCERNED. MY CAR FINALLY STOPPED WORKING, IT JUST WOULD NOT DRIVE. IT WAS JUMPING FROM 0-7000 RPMS AND THEN FLYING FORWARD BEFORE IT STOPPED WORKING ALTOGETHER. AROUND THE MOMENT IT STOPPED DRIVING IT STARTED SMOKING AND I JUST PULLED OVER AND TURNED IT OFF AND THEN IT WOULDN'T EVEN GO INTO NEUTRAL FOR A TOW TRUCK. I PLACED A BRAND NEW TRANSMISSION INTO MY CAR EVEN WHILE MAKING A CAR PAYMENT ON IT ON NOVEMBER 23RD 2019, IT IS NOW DECEMBER 11, 2019 AND I HAVE ONLY DRIVEN IT 302 MILES AND I AM HAVING THE SAME ISSUES ON IT. WHEN I CALL KIA I AM TOLD THAT THERE ISN'T ANYTHING THEY CAN DO TO FIX THE VEHICLE AND THAT I NEED TO HAVE IT DIAGNOSED AGAIN FOR A CHARGE OF 170.00. I AM NOW WAY UPSIDE DOWN ON THE VEHICLE AND AM CONTINUING TO HAVE ISSUE AFTER ISSUE WITH IT. I DO NOT RECOMMEND THIS CAR. I HAVE TWO SMALL CHILDREN AND I HAVE TO HAVE A VEHICLE BUT I WILL NOT KEEP PAYING TO HAVE THINGS FIXED THAT SHOULD NOT BE AN ISSUE ON A LESS THAN FIVE YEAR OLD CAR!!!!!

Mileage: 89,000

Dec 10, 2019 Fire

I WAS DRIVING THE CAR ON A TWO LANE STREET AT A NORMAL RATE OF SPEED WHEN THE MOTOR CUT OFF. I COASTED TO THE SIDE OF THE ROAD AND TRIED TO RESTART THE ENGINE. WHEN I GLANCED UP I NOTICED SMOKE COMING OUT FROM UNDER THE HOOD. I OPENED THE HOOD AND THE ENGINE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND THE CAR IS A TOTAL LOSS.

Mileage: 92,000

Dec 6, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT NOTICED A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE); HOWEVER, THE FAILURES WERE SIMILAR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

Dec 2, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE, SHUDDERED, LOST POWER, AND SHUT OFF WITHOUT WARNING. ALSO, AN ABNORMAL BURNING ODOR WAS DETECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Dec 2, 2019 Fire

VEHICLE BURST INTO FLAMES WITHOUT PROVOCATION. VEHICLE WAS IN PERFECT, PRISTINE CONDITION. WAS IN VEHICLE 5 MINUTES ON WAY TO WORK IN AM. VEHICLE WAS BEING DRIVEN APPROX 5 MILES PER HOUR ON A BUSY MAIN ROAD. SLOWED DOWN TO STOP AT RED LIGHT AND THE CAR DIED, INSTRUMENT PANEL STARTED FLASHING AND ENGINE BURST INTO FLAMES.

Mileage: 57,000

Nov 23, 2019 Fire

AS I WAS DRIVING ON THE INTERSTATE 3 VEHICLES PASSED WAVING FRANTICALLY BEFORE SPEEDING BY. I NOTICED A REFLECTIVE ORANGE FLICKER ALONG THE BASE EACH VEHICLE. THIS WAS FOLLOWED UP BY A LOUD KNOCKING SOUND BEFORE I LOST ALL ACCELERATING POWER BUT RETAINED RPM REVS AS I PRESSED THE PEDAL. I ALLOWED THE MOMENTUM TO GET ME AS FAR UP THE EXIT RAMP AS POSSIBLE PRIOR TO PULLING OVER ONTO THE GRASS. I PLACED THE CAR IN PARK AND TURNED IT OFF TO BE MET WITH AN INSTANT ROLL OF SMOKE UP THE FRONT WINDSHIELD, OUT OF THE FRONT GRILL, AND FROM THE PASSENGER SIDE TIRE AREA. I EXITED THE VEHICLE TO THE SOUND OF LIQUID HITTING A HOT SURFACE AND HISSING. I STEPPED AWAY FROM THE VEHICLE AND LOOKED UNDERNEATH TO BE MET WITH ROLLS OF FIRE DRIPPING TO THE GROUND FROM BENEATH THE ENGINE AND ALONG THE BOTTOM CENTER OF THE UNDERCARRIAGE OF THE CAR. I IMMEDIATELY CLEARED THE AREA AND MY VEHICLE WAS COMPLETE ENGULFED IN FLAMES IN LESS THAN 4 MINUTES. NO SENSORS OR ALARMS NOTIFIED ME OF ANY TYPE OF MALFUNCTION.

Mileage: 19,524

Nov 11, 2019

DRIVING THE VEHICLE DOWN THE FEEDER ROAD OF THE BELTWAY GOING ABOUT 40 TO 45 MILES PER HOUR WITH NO WARNING LIGHTS DISPLAYED OR ANYTHING WRONG AND RUNNING NORMALLY THEN OUT OF BLUE THE ENGINES SPUTTERS SHUDDERS AND DIES. THIS VEHICLE WAS A CHANGE THE OIL EVERY 3,000 MILE VEHICLE. I WAS FORTUNATE TO HAVE AN APARTMENT DRIVEWAY TO COAST INTO. HAD VEHICLE TOWED TO THE SHOP I'VE USED FOR 15 YEARS AND GOT THE CALL THE ENGINE HAD SEIZED UP!

Mileage: 96,436

Nov 8, 2019

WHILE I WAS DRIVING THE LIGHTS ON MY DASHBOARD CAME ON AND THE CAR BEGAN TO LOSE POWER/SPEED AND THEN THE CAR STOPPED AND I WAS UNABLE TO RESTART THE ENGINE AND SOME MINOR SMOKE AND WEIRD SMELL

Mileage: 108,010

Nov 4, 2019

"HALF" OF THE ENGINE WAS REPLACED IN JULY 2019. NOW BURNS OIL LIKE CRAZY. ON OCTOBER 29TH 2019 WHILE DRIVING AT ABOUT 40 MPH THE ENTIRE ELECTRICAL SYSTEM SHUT OFF LEAVING ME WITH NO POWER STEERING. I WAS ABLE TO GET OFF THE ROAD SAFELY AND CALL FOR A TOW. I AM SECOND OWNER SO WARRANTY IS OUT BY ABOUT 2,600 MILES. DEALER HAD I FOR A WEEK AT ONE POINT THEY SAID IT WAS FIXED WHEN THEY WERE PULLING IT AROUND FRONT FOR ME IT STOPPED.

Mileage: 62,800

Oct 15, 2019

WHILE DRIVING ON THE HIGHWAY, HAD TO SLOW DOWN FOR A VEHICLE IN FRONT OF ME. AFTER THIS I TRIED TO ACCELERATE THE VEHICLE, IT WAS NOT RESPONDING AND ALL THE DASHBOARD LIGHTS CAME ON. NOW THE VEHICLE STARTED SLOWING DOWN AND LUCKILY IT LASTED UNTIL THE EXIT AND I HAD TO STOP ON THE RAMP AND GET MY VEHICLE TOWED TO THE NEARBY MECHANIC.

Mileage: 85,300

Oct 12, 2019

MY ENGINE SHUT OFF WHILE DRIVING DOWN A STATE HIGHWAY, GOING ABOUT 70. I WAS ABLE TO ROLL DOWN TO AN EXIT AND PARK ON THE SIDE OF THE EXIT. I HAD TO HAVE IT TOWED BACK HOME. I HAD BOTH MY BATTERY AND ALTERNATOR TESTED AND A DIAGNOSTIC TEST RAN AND NOTHING CAME BACK WRONG. OIL IS REGULARLY CHANGED AND UPKEPT.

Mileage: 115,000

Oct 11, 2019

AFTER SEVERAL TRIPS TO MY DEALERSHIP ABOUT ENGINE PROBLEMS, FROM ENGINE SMOKE, LOSS OF POWER, ENGINE KNOCKING, CHUGGING WHEN I'M DRIVING AS IF IT WERE GOING TO STALL. THEY TURNED ME DOWN SO I'VE HAD NO OTHER OPTION THAN TO DEAL WITH IT . NOW MY CAR IS BURNING OIL, ABOUT A QUART A WEEK. IT CONSTANTLY SMELLS OF BURNING OIL AND THE CHUGGING WHEN DRIVING THE CAR HAS GOTTEN WAY WORSE TO WHERE IT FEELS LIKE MY CAR IS ABOUT TO COMPLETELY STALL AND SHUT OFF. I COULD DRIVE IT 5 MINUTES OR FOR AN HOUR AND IT ACTS THE SAME. I DO NOT FEEL SAFE EVEN DRIVING THIS CAR ANYMORE. PLEASE DO SOMETHING ABOUT THIS.

Mileage: 59,000

Oct 6, 2019

I HAVE A 2015 KIA OPTIMA PURCHASED IN OCTOBER 2017 WITH 34K MILES APPROX. I AM CONSTANTLY PUTTING OIL IN MY CAR AND IT SEEMS TO EVAPORATE IN 2-3 DAYS. THERE IS NO LEAK AND WE HAVE NO IDEA WHY THE CAR IS CONSUMING SO MUCH OIL. LATELY THE CAR HAS BEEN KNOCKING AND WHEN ACCELERATING TO MERGE ONTO HIGHWAY, THE VEHICLE STARTS TO SPUTTER AND BEGINS TO STALL. I DO NOT FEEL SAFE IN THIS VEHICLE WITH MY CHILDREN AND NO LONGER USE THIS VEHICLE ON A DAILY BASIS. AFTER DOING SOME RESEARCH, I FIND THAT THIS YEAR VEHICLE HAS THE MOST OVERALL CONSUMER COMPLAINTS AND THERE STILL HAS YET TO BE A RECALL ON THE ENGINE? I DO NOT UNDERSTAND WHY KIA SKIPPED THIS YEAR?? LET ALONE BLAME CONSUMERS THAT IT'S THEIR FAULT FOR NOT FOLLOWING THE MAINTENANCE SCHEDULE, YET WHEN TOLD THE SCHEDULE HAS BEEN FOLLOWED, WILL FIND SOME OTHER LAME EXCUSE SO THE MANUFACTURER IS NOT AT FAULT. WHAT IS IT GOING TO TAKE TO HAVE THIS ENGINE RECALLED? WE AS CONSUMERS, MYSELF, A SINGLE HARD WORKING PARENT, DO NOT HAVE THE MEANS TO BUY ANOTHER VEHICLE JUST BECAUSE KIA SAYS IT'S NOT THEIR FAULT. THIS PROBLEM STARTED BEGINNING OF APRIL 2019, MY VEHICLE HAS 52K.

Mileage: 48,000

Oct 5, 2019

WHEN DRIVING DOWN THE HIGHWAY AFTER TAPPIN MY BREAKS TO SLOW DOWN, WHEN WE WENT TO ACCELERATE TO THE SPEED AGAIN MY CAR STARTED FLASHING THE CHECK ENGINE LIGHT AND WOULDN'T GO OVER 2000 RPMS. NOW IN A LIMP MODE. GOT THE VEHICLE HOME AND SURE ENOUGH THERE IS METAL IN MY ENGINE.

Mileage: 60,450

Oct 1, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE VEHICLE LOST MOTIVE POWER AND STALLED WHILE DRIVING THE CONTACT WAS UNABLE TO RESTART THE VEHICLE THE VEHICLE HAD TO BE TOWED DUE TO ENGINE FAILURE THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S PLACE OF EMPLOYMENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. CAR PROS KIA HUNTINGTON BEACH, 18835 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 274-4632, WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75000.

Mileage: 75,000

Sep 27, 2019

BURNING OIL, ENGINE WENT INTO LIMP MODE IN TRAFFIC, CAR WON'T RUN

Mileage: 75,000

Sep 18, 2019

I WAS DRIVING ON THE HIGHWAY WHEN MY ENGINE COMPLETELY FAILED. THERE WAS NO WARNING OR INDICATION THAT A COMPLETE FAILURE WAS GOING TO OCCUR. I HAD NO PROPULSION AND HAD TO COAST TO THE SHOULDER OF THE HIGHWAY TO AVOID OTHER VEHICLES. I OWNED THE VEHICLE AS THE ONLY OWNER (PURCHASED VEHICLE BRAND NEW) FOR ONLY THREE YEARS WHEN FAILURE OCCURRED. NO ONE EXPECTS THEIR VEHICLE TO FAIL IN A THREE YEAR TIME PERIOD FROM DATE OF PURCHASE. THE MILEAGE AT THE TIME OF FAILURE WAS AROUND 180,000 AND PAST THE WARRENTY. I DRIVE FOR UBER AND PURCHASED THE VEHICLE TO DRIVE FOR UBER. A NEW VEHICLE FAILING IN A THREE YEAR TIME SPAN (FROM TIME OF PURCHASE) BECAUSE THE ENGINE COMPLETELY FAILED IS UNREASONABLE. KIA ISSUED A SOFTWARE UPGRADE ON MY VEHICLE AFTER MY ENGINE FAILED THAT ADDRESSES THE EXACT TYPE OF FAILURE THAT OCCURRED TO MY VEHICLE (INDICATING THAT KIA WAS AWARE THAT THERE WERE PROBLEMS WITH THEIR PRODUCT.

Mileage: 180,000

Sep 16, 2019

WHILE DRIVING CAR SHUT OFF. STARTED SMOKING AND NOW WILL NOT START

Mileage: 72,000

Sep 16, 2019

NEARING 60,000 MILES, THE CAR STARTED TO MAKE A WEIRD ENGINE NOISE. THE KIA DEALERSHIP FOUND THAT THE CONNECTING ROD WAS BAD AND THE ENGINE NEEDED REPLACED. THIS ISSUE IS VERY WELL KNOW AND WIDESPREAD. THE KIA DEALERSHIP INFORMED ME THAT THE ENGINE COULD CATCH FIRE, SHOULD THE ENGINE BLOW. THE DEALERSHIP FELT THAT IT WAS A MANUFACTURE ISSUE BUT KIA CORP. DECLINED TO REPLACE THE ENGINE, WHICH IS THE ONLY OPTION AVAILABLE TO REPAIR THE ISSUE. THE REASON GIVEN WAS THAT THE OIL WAS NOT AT THE RECOMMEND LEVEL. I HAD THE OIL CHANGED LAST SUMMER AND THERE WAS NO INDICATION THAT THE OIL WAS LOW; NO SERVICE LIGHT OR OIL LEVEL LIGHT. TO AVOID PUTTING MY 6YR. OLD AT RISK, I HAD TO CHOOSE TO PAY $5500 TO HAVE THE ENGINE REPLACED. THIS IS A LARGE AMOUNT OF MONEY THAT EFFECTS MY CHILD'S DAY-TO-DAY. I HAVE ALSO COME TO LEARN THAT THE ENGINE INSTALLED IS RE-MANUFACTURED AND ONLY HAS A 12-MONTH WARRANTY. DESPITE KIA'S REASONING, THIS ISSUE SEEMS TO BE FAR TOO COMMON FOR HYUNDAI/KIA OWNERS, PLUS THEY HAVE ALREADY ISSUED A RECALL FOR OLDER MODELS WITH THE SAME ENGINE. AT THE VERY LEAST, THE RE-MANUFACTURED ENGINES SHOULD CARRY A LONGER WARRANTY.

Mileage: 59,000

Sep 6, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND MADE AN ABNORMAL KNOCKING NOISE. THE VEHICLE WAS TOWED TO UNIVERSITY KIA (5105 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED DUE TO METAL SHAVINGS IN THE OIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,673. THE VIN WAS UNKNOWN.

Mileage: 104,673

Sep 3, 2019

MY CAR IS KNOCKING AND WONT GO OVER LIKE 35MPH WITHOUT SHAKING AND KNOCKING SOUNDS.

Mileage: 101,000

Aug 23, 2019

ENGINE LIGHT PLUS TRIANGLE LIGHT KEEPS COMING ON AND OFF PART WAS REPLACED LIGHT STAYED OFF FOR 1 DAY CAME BACK ON AND LOSSES POWER I HAVE MY GRANDCHILDREN THIS HAPPENED IN TRAFFIC KEEP TAKING TO DEALERSHOP THEY CLAIM RHEY ARE QAITING ON QORS FROM MANUFACTURERS NO WORD FOR 2 MONTHS NOW THEY HAVE BEEN DODGING MY CALLS BY PUTTING ME ON HOLD OR DROPPING MY CALLS

Mileage: 50,000

Aug 20, 2019

2015 KIA OPTIMA TURBO.. I WAS ENTERING THE HIGHWAY AND WAS ATTEMPTING TO ACCELERATE TO MERGE WITH ON COMING TRAFFIC ON THE HIGHWAY. IN DOING SO, I REALIZED MY VEHICLE WAS NOT ACCELERATING AND WHEN I LOOKED DOWN, ALL OF THE INDICATOR LIGHTS WERE ON ON THE DASHBOARD. I MANAGED TO PULL OVER TO THE SHOULDER JUST MAKING IT OUT OF THE LANE OF APPROACHING TRAFFIC. ONCE ON THE SHOULDER, I PLACED MY CAR IN PARK TURNED EVERYTHING OFF AND TRIED TO RESTART IT. I THEN SAW AND SMELLED SMOKE COMING FROM UNDER THE HOOD OF MY CAR. FRIGTHTENED THAT IT MIGHT CATCH FIRE, I TURNED THE ENGINE OFF, WAITED A FEW MINUTES AND TRIED TO START IT AGAIN. AGAIN THERE WAS SMOKE COMING FROM UNDER THE HOOD. I THEN CALLED FOR A WRECKER. HAD THE VEHICLE TOWED TO KIA DEALERSHIP THAT SAME DAY. DID NOT FIND OUT UNTIL THE FOLLOWING TUESDAY THAT THE ENGINE WAS LOCKED UP AND THEY WERE WAITING TO SEE IF KIA WAS GOING TO APPROVE REPLACING THE ENGINE. WAS TOLD I SHOULD HEAR SOMETHING BY TOMORROW. STILL WAITING TO HEAR BACK. DETAILS TO FOLLOW.

Mileage: 98,000

Aug 19, 2019

MY CAR HAS ONKY 64804 MILES AND MY ENGINE IS LOCK

Mileage: 3

Aug 18, 2019

I WAS DRIVING MY CAR ON THE FREEWAY AND WHEN THE SPEED HIT 60MPH THE CAR STALLED AND ALOT OF SMOKE CAME OUT OF THE EXAUST. THE CARD BEHIND ME HAD TO SLOW DOWN. I MANAGED TO PULL OVER TO THE SIDE AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR SHUT OFF. I TURNED IT ON AND THE CHECK ENGINE LIGHT WAS NOT ON ANYMORE AND THE CAR MADE SMOKE. I CALLED COMUNITY KIA ON BAYTOWN AND THEY SAID THERE WAS A BAD PCV VALAVE THAT HAD TO BE REPLACED. I PAID FOR IT AND THEY REPLACED IT AND AS I DROVE OFF HOME THE CAR KEPT DOING THE SAME AND STALLING. I CALLED THE DEALER AND THEY TOLD ME THEY HAD TO DO AN OIL CONSUMPTION TEST. THE FIRST TEST MY CAR WAS LOW 2 QUARTS AND THEY SAID THE CAR WAS FINE. "IT LOST 2 QUARTS BUT WE DONT KNOW WHERE ITS GOING" I TOLD HER IT DIDNT FEEL SAFE TO DRIVE I DIDNT WANT IT TO CATCH FIRE AND SHE SAID THE CAR WAS FINE. THAN I DROVE IT 600 MILES AND THE CAR THREW A WHOLE LOT MORE SMOKE AND THE ENGINE WAS KNOCKING AND I TOOK IT BACK TO THE DEALER. THEY SAID IT WAS FINE AND THE SMOKE I CLAIMED WAS COMING OUT WAS NOT. THAT THE TECHNICIANS TURNED IT ON AND DROVE IT DID NOT SEE ANY SMOKE. I SHOWED UP TO THE DEALER AND TURNED IT ON AND SMOKE CAME OUT AND PRESSED ON THE GAS AND A HUGE CLOUD CAME OUT. THEY TOLD ME IT WAS UNBELIEVABLE. SO NOW THEY WANT ME TO GET A NEW ENGINE AND SAY ITS BECAUSE I FAILED TO DO THE OILCHANGE.

Mileage: 71,521

Aug 7, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE AND STALLED WHILE THE CHECK ENGINE BLINKED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME DESPITE THE ENGINE STALLING PERSISTENTLY. THE CONTACT DROVE THE VEHICLE TO AN AUTO ZONE TO HAVE THE VEHICLE DIAGNOSED, BUT THEY SUGGESTED THE VEHICLE BE TAKEN TO A DEALER. THE CONTACT TOOK THE VEHICLE TO CRAIN KIA OF SHERWOOD (5830 WARDEN RD, SHERWOOD, AR 72120, 501-436-4852) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACEMENT. THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT WAS DRIVING A LOANER VEHICLE FOR THE PAST MONTH BECAUSE THE VEHICLE WAS STILL BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000. THE VIN WAS UNKNOWN.

Mileage: 171,000

Jul 26, 2019 Fire

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH ON A FREEWAY IN THE THIRD LANE (FAR LEFT), THE VEHICLE STALLED. THE CONTACT COASTED TO THE RIGHT SHOULDER, SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT. THE CONTACT OPENED THE HOOD AND A FIRE STARTED IN FRONT OF THE FIRE WALL. THE CONTACT MENTIONED THAT WHEN COASTING TO THE RIGHT SHOULDER, HE NEARLY CRASHED DUE TO THE FAILURE. THE CONTACT EXTINGUISHED THE FIRE USING A GALLON OF WATER THAT WAS IN THE TRUNK OF THE VEHICLE. THE POLICE AND THE FIRE DEPARTMENT WERE NOT PRESENT. THE CONTACT AND THE FRONT PASSENGER FID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO THE RESIDENCE BY AAA. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS THEN TOWED THEN TO A REPAIR CENTER WHERE IT WAS DETERMINED THAT A BEARING SHOT THROUGH THE ENGINE AND AS A RESULT THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED AS OF YET AND THE CONTACT HAD BEEN DRIVING A RENTAL VEHICLE IN THE MEANTIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

Jul 25, 2019

ON JUNE 26 2019 I CONTACTED MONROEVILLE KIA DUE TO MY CAR SMOKING WHEN ACCELERATING, I ADVISED THEM IT FELT AS IF WE'RE TRYING TO STALL. THEY SCHEDULED ME AN APPT JULY 9,2019. I DROPPED MY CAR OFF AND A FEW HOURS LATER THEY CALLED AND SAID EVERYTHING WAS AND THE DID SOME SORT OF ENGINE SOFTWARE UPGRADE BUT FOUND NO ISSUES. I DROVE OFF THE LOT AND STARTED EXPERIENCING THE SAME ISSUE ONLY NOW I COULD FEEL THE ENGINE SHAKING. I CONTACTED THE DEALERSHIP I PURCHASED IT FROM WHICH WAS CENTURY 3 KIA. THE SCHEDULED ME FOR JULY 23, I DROPPED THE CAR OFF AND SEVERAL HOURS LATER THEY CALLED AND SAID I NEED A NEW ENGINE. THEY DENIED THE CLAIM SAYING IT WAD DUE TO MAINTENANCE HOWEVER I PRODUCED OIL CHANGE RECEIPTS. THE SOFTWARE UPGRADE THAT THEY DID IS SOFTWARE TO DETECT THE ENGINE FAILURE. THEY ARE AWARE IT'S A KNOWN ISSUE BUT ARE NOT RECALLING THEIR VEHICLES AND ARE REFUSING TO TAKE RESPONSIBLY FOR A DEFECTIVE PRODUCT THAT COULD CATCH FIRE

Mileage: 33,000

Jul 20, 2019

MY ENGINE STARTING BURNING OIL AND SMOKING. I LITERALLY HAD TO GET THE OIL CHANGED EVERY 2-3 DAYS. WHEN I TOOK THE CAR TO KIA, THEY INFORMED ME THAT SOME ENGINES HAD BEEN RECALLED BUT MINE WAS COVERED UNDER THE RECALL. THEY WANTED TO CHARGE ME FOR A NEW ENGINE WHICH I EVENTUALLY HAD TO REPLACE ON MY OWN BECAUSE THEY WOULD NOT TAKE RESPONSIBILITY. I LATER LEARNED SEVERAL COLLEAGUES HAD THE SAME ISSUE WITH THEIR ENGINES AND GOT IT REPLACED.

Mileage: 135,000

Jul 18, 2019

TAKATA RECALL IN 03/2019 I WENT TO MERGE ON INTERSTATE IN TRAFFIC AND I COULD NOT GET ENOUGH SPEED TO KEEP UP WITH TRAFFIC, THE CAR WAS MAKE A LOUD NOISE AND WOULD NOT GO OVER 30MPH. WE TOOK STRAIGHT TO DEALERSHIP WHO TOLD ME MY TURBO HAD FAILED AND THERE WAS "SLUDGE IN THE OIL" THEY ASSURED ME THIS WOULD BE COVERED BY KIA WARRANTY, MY CAR ONLY HAD 70,000 MILES AND I SSUMED THIS WOULD BE THE CASE WITH THE 100,000 MILE WARRANTY KIA OFFERS. THE DEALERSHIP SUBMITTED MY CLAIM SEVERAL TIMES AND IT WAS DENIED, SO WE PAID THE 3000$ TO HAVE IT REPAIRED. THEY ASSURED US EVERYTHING WAS GOOD TO GO. 1 MONTH LATER WE TOOK A 5 HOUR TRIP AND THE MOTOR BLEW UP ON US AS SOON AS WE GOT THERE, WE CALLED TO HAVE THE CAR TOWED AND KIA WOULD NOT TOW IT, SO WE ARRANGED FOR IT TO BE TOWED BACK HOME AND TO THE DEALERSHIP. THEY TOLD US THEY HAVE SO MANY KIA WITH THE SAME PROBLEM THEY COULD NOT EVEN LOOK AT MY CAR FOR ATLEAST 7DAYS. I STILL HAVENT HEARD FROM THEM ABOUT A CLAIM.

Mileage: 76,000

Jul 16, 2019

THIS CAR HAS GIVEN ME PROBLEMS FIRST THE ENGINE WENT UP JUST LOCKED UP. THE BRAKES PULSATE WON'T STOP AND I HAVE CHANGED THE ROTORS AND BRAKES 3 TIMES. THE DEALER SAID NOTHING IS WRONG. SUSPENSIONS CAR ROCKS AND BOUNCES . NOW THE RADIO IS OUT. AND MY WINDOW WON'T GO UP IF PUT DOWN. THE WAS IN MOTION FOR ALL.

Mileage: 60,000

Jul 2, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE THE VEHICLE WAS IN REVERSE, A KNOCKING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO KIA ATLANTA SOUTH (770-968-3400, LOCATED AT 7310 JONESBORO RD, MORROW, GA 30260), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Mileage: 73,000

Jul 1, 2019

WHILE DRIVING BACK FROM LAKE HAVASU TO SEAL BEACH(OVER 308 MILES AWAY); 100 MILES IN TOWARDS DESTINATION, MY CAR SUDDENLY WAS STALLED; LOOSING COMPLETE POWER OF EVEN PRESSING THE SIGNAL LIGHT OR EMERGENCY LIGHT. I STILL HAD 206 MILES LEFT TO DESTINATION. STUCK IN THE MIDDLE OF NOWHERE, NO AIR, NO POWER TO LOWER THE WINDOWS AND HEAT QUICKLY RISING TO 100 DEGREES AND TRYING TO GET BACK PHONE RECEPTION TO CALL IN FOR TOWING SERVICE. I WAS THEN ABLE TO GET THROUGH TO AAA. I WAS INFORMED THAT I WAS OVER 60 MILES FROM NEEDLES AND 78 MILES AWAY FROM BARSTOW AND AAA COULD NOT FIND A TOW TRUCK THAT COULD BE THERE LESS THAN 2 HOURS FROM THE TIME I CALLED, (TOTAL WAIT WAS 2 1/2 HRS) AFTER GOING THROUGH 2 TOW TRUCKS AND GETTING TO KIA MOTORS IN CERRITOS; I WAS TOLD THE FOLLOWING DAY THAT THE MOTOR NEEDED TO BE REPLACED. I ASKED WHETHER THEY HAD A RECALL ON THIS ISSUE AND SERVICE TECH DID NOT WANT TO ADMIT THEY HAD ONE. I STATED TO HIM THAT I WAS INFORMED BY A MECHANIC AND CONFIRMING THROUGH YOUR WEB SITE THAT THEY DID HAVE A RECALL SINCE JANUARY OF THIS YEAR. SERVICE REP THEN CONFESSED THEY DID. KIA IS WAITING 2-4 WEEKS FOR MOTOR TO ARRIVE. I CURRENTLY HAVE BEEN PROVIDED A RENTAL, WHICH KIA NOW HAS TAKEN RESPONSIBILITY IN PAYING FOR IT. I WILL INFORM EVERYONE ON HOW THIS CLAIM GOES, ONCE THE REPAIRS ARE COMPLETED

Mileage: 60,000

Jun 28, 2019

DRIVING TO WORK AND ACCELERATED TO 60 AND THEN SUDDENLY ALL THE DASHBOARD LIGHTS STARTED BLINKING AND THEN IT WOULD NOT ACCELERATE, EVEN IF I PRESSED ON THE GAS. PULLED OVER AND TURNED OFF THE CAR. I TRIED TURNING IT BACK ON AFTER A MINUTE AND WAS UNABLE TOO. HAD TO GET THE CAR TOWED TO THE DEALERSHIP WHICH REPORTED THAT THE ENGINE BLEW DO THE BEARINGS, WHICH SEEMS TO BE A RECALL ISSUE

Mileage: 66,000

Jun 27, 2019

ENGINE NEEDS REPLACED. STARTED TO KNOCK, ON MY WAY HOME, JUST DRIVING ON THE HIGHWAY. BY THE TIME I GOT TO THE SHOP IT WAS BARELY DRIVEABLE. TOLD IT NEEDS A NEW ENGINE. THERE IS A RECALL ON 2011 TO2014 OPTIMA'S. MECHANIC SAYS THIS ENGINE SHOULD BE RECALLED AS WELL.

Mileage: 130,000

Jun 26, 2019

THE KNOCK SENSOR DETECTION SYSTEM

Mileage: 70,200

Jun 20, 2019

WAS DRIVING ON THE FREEWAY AT ABOUT 55 MPH, GOT IN LANE 4 TO EXIT THE HIGHWAY WHEN MY ENGINE JUST TURNED OFF. I DRIFTED TO THE SIDE OF THE HIGHWAY AND TRIED TO RESTART THE ENGINE. WHEN I TRIED TO RESTART THE ENGINE SMOKE STARTED TO COME FROM THE ENGINE. TOWED THE VEHICLE TO THE DEALERSHIP WHERE THEY STATED THAT THEY WOULD CALL ME WITH ANY UPDATES (THIS WAS AFTER TELLING ME THAT IT WOULD COST $165 TO DIAGNOSE). JUST GOT THE ECU UPDATED APPROX. 6 MONTHS AGO. NO CHECK ENGINE LIGHT OR ANYTHING POPPED UP ON THE DASH, JUST GOT THE OIL CHANGED 06/15/2019. THERE ARE APPROX. 118K MILES.

Mileage: 118,000

Jun 11, 2019 Fire

I HAD JUST REACHED MY DESTINATION. AFTER BEING PARKED FOR APPROXIMATELY 30 - 45 MINUTES WHEN I TRIED TO CRANK UP TO LEAVE. I PUT IT IN THE DRIVE GEAR AND IT WOULD NOT MOVE FORWARD OR BACKWARD WHEN PUT IN THE REVERSE GEAR; THEN I HAD IT TOWED. THEN WHEN ATTEMPTED TO CRANK IT; IT CAUGHT A FIRE AND DESTROYED ALL OF THE MOTOR, AND MOST OF THE CAR BEFORE THE FIRE COULD BE EXTINGUISHED

Mileage: 100,009

Jun 10, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING INDICATOR STARTED TO FLASH. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED AND TOOK THE VEHICLE TO KIA OF WEST NYACK (250 N ROUTE 303, WHITE PLAINS, NY 10994) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN AT THE DEALER EVER SINCE APRIL 22, 2019. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

May 29, 2019 Crash

I WAS TRAVELING EAST ON A 4 LANE ROAD AT 45 MPH. AS I WAS PASSING THRU A GREEN LIGHT, A WESTBOUND VEHICLE MADE AN ILLEGAL LEFT TURN IN FRONT OF ME, CAUSING ME TO "T-BONE" HIS VEHICLE. ALL OF HIS AIRBAGS DEPLOYED.....NONE OF MINE DID. THE CAR WAS REPAIRED, SURPRISINGLY; YET I DO NOT FEEL SAFE DRIVING IT. I SUSTAINED CERVICAL AND LUMBAR SPINE INJURIES, AS WELL AS A SEVERE WHIPLASH AND CONCUSSION. I AM UNABLE TO WORK, DUE TO SURGERY THAT WAS NECESSARY. I JUST NEED TO KNOW IF THIS CAR IS SAFE?? I WAS ALSO IN A SIDE COLLISION THAT WAS NOT MY FAULT; TWO YEARS AGO,WHERE SOMEONE HIT ME, AND NO AIRBAGS DEPLOYED. AT THAT PARTICULAR ACCIDENT,I WAS STATIONARY; AT A STOP LIGHT.

Mileage: 40,000

May 28, 2019

DRIVING DOWN A CITY STREET LESS THAN A MILE FROM MY HOME, THE CAR STALLED JUST BEFORE THE INTERSECTION. I COULD NOT RESTART THE ENGINE. THERE WERE NO OIL OR CHECK ENGINE WARNING LIGHTS SHOWING. I COASTED TO A PARKING SPACE AND CHECKED THE BATTERY. ALL THE LIGHTS WORKED BUT THE ENGINE WOULD NOT TURN ON. I HAD THE CAR TOWED TO THE KIA DEALER. THEY CHECKED THE CAR AND SAID IT WAS MY FAULT BECAUSE THERE WAS NO OIL IN THE CAR. I HAD THE OIL CHANGED AT 50,000 MILES AND THE CAR HAS 56,000 MILES ON IT. THE CAR IS STILL UNDER 60,000 MILES SO THE WARRANTY SHOULD STILL BE GOOD BUT THEY REFUSE TO FIX IT THEY DID NOT GIVE ME A LOANER CAR BECAUSE KIA REFUSES TO PAY FOR THE ENGINE. THERE IS A RECALL ON THE ECU LOGIC UPGRADE (KSDS) WHICH THEY INSTALLED IN SEPTEMBER 2018 ALONG WITH A CATALYTIC CONVERTER REPLACEMENT, THEY ARE USING ANY EXCUSE SO THEY DON'T HAVE TO PAY.

Mileage: 56,000

May 28, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE POWER STEERING MALFUNCTIONED. LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132, (314) 595-4900) STATED THAT THEY COULD NOT FIND ANY FAILURES WITH THE VEHICLE. THE DEALER ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL; HOWEVER, THE MANUFACTURER FOUND NO RECORD OF A PREVIOUS RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

May 15, 2019

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 55 MPH AND THE CAR JUST STOPPED. ALL OF THE DASHBOARD LIGHTS CAME ON. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BEFORE I GOT TO A BUSY INTERSECTION. TOWED AND MECHANIC STATES I NEED A NEW ENGINE. I HAVE HAD THIS CAR LESS THAN 3 YEARS AND BOUGHT IT BRAND NEW. FINANCED FOR 5 YEARS SO I'M REALLY IN A BIND.

Mileage: 148,000

May 14, 2019

TAKATA RECALL: THE ENGINE ON MY KIA OPTIMA IS MAKING A LOUD KNOCKING AND TICKING NOISE. THE VEHICLE ALSO LOSES SLIGHT POWER WHEN PRESSING ON THE GAS PEDAL. I KNOW THERE HAS BEEN NUMEROUS COMPLAINTS FROM KIA OWNERS ABOUT THE ENGINE MAKING THE SAME NOISE AND THEY HAD TO HAVE THEIR ENGINES REPLACED. THE VEHICLE MAKES THE NOISE EITHER MOVING OR STANDING STILL.

Mileage: 65,000

May 10, 2019

CAR WON'T START WHEN YOU PUSH TO START WITH BRAKES

May 8, 2019

TAKARA RECALL,I WAS DRIVING MY 2015 KIA OPTIMA GDI,WHEN SUDDENLY MY ENGINE SHUT OFF,AND THEN HAD A HARD TIME STARTING,THEN I CALLED TOWING AGENCY,THEY JUMPED IT,THEN MY ENGINE STARTED TO HAVE A LOUD KNOCK LIKE SOUND..THEN DIED OUT AGAIN..MY OIL IS ALWAYS CHANGED REGULARLY,AND WHEN THIS HAPPEN IT WAS SHOWING MY OIL LEVEL IS GOOD..LUCKILY NO ONE GOT INJURED WHEN MY VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY

Apr 29, 2019

THE CAR HAS BEEN MAKING A SPUTTERING/TICKING NOISE SINCE PURCHASE. I HAVE HAD IT CHECKED AT KIA TWICE AND THEY SAY NO ISSUES FOUND. THE NOISE IS DEFINITELY NOT NORMAL, BUT NOBODY WILL DO ANYTHING ABOUT IT.

Apr 24, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 20 MPH, THE ENGINE SEIZED. THE CONTACT PULLED THE VEHICLE OVER, BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO ARAPAHOE KIA (9701 E ARAPAHOE RD, CENTENNIAL, CO 80112, (720) 262-9111) WHERE IT WAS DIAGNOSED THAT A COMPUTER UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

Mileage: 11,000

Apr 23, 2019

ENGINE FROZE DUE TO LACK OF OIL BEING PUMPED

Mileage: 112,076

Apr 22, 2019

NORMAL DRIVING OPERATION UNTIL KNOCKING HEARD DURING LOW SPEED. ENGINE KNOCKING GREW LOUDER UNDER ACCELERATION. VEHICLE IMMEDIATELY TAKEN TO MECHANIC WHO STATED AN ENGINE ROD MAY BE BEND. TOLD KIA HAS RECALL FOR THIS ISSUE. KIA STATED THE VEHICLE VIN IS NOT A PART OF THE RECALL. NO HEAVY ACCELERATION OR USE OF THE VEHICLE IN THE PAST. NO INDICATION OF ROD OR ENGINE FAILURE.

Mileage: 72,000

Mar 22, 2019

SOUNDS LIKE PIECES OF METAL WAS LEFT IN THE ENGINE DURING THE TIME OF MANUFACTURING AND WAS NEVER TAKEN OUT ,THE VEHICLE WAS STILL RUNNING, I DECIDED TO TAKE IT TO GET CHECKED , THE DEVICE AT KIA OF ESSINGTON OF PHILADELPHIA SAID IT WAS A GRINDING SOUND ON THE BOTTOM END OF THE ENGINE

Mileage: 86,000

Mar 18, 2019

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WITHIN A SHORT PERIOD OF OWNING THE VEHICLE, THE ENGINE HESITATED AND SUDDENLY SEIZED WHILE DRIVING 60 MPH. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE MANUFACTURER HAD NOT ISSUED ANY ENGINE RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

Mar 9, 2019

ENGINE QUIT OPERATING AT 98375 WOULD NOT GO PAST 60 WOULD SPUTTER RPMS WOULD NOT GO PAST 2 RPMS HAD TOWED TO DEALER SHIP COMPLETE ENGINE FAIRER REPLACED WITH NEW ENGINE 4 DAY WITH NEW ENGINE ENGINE LIGHT IS ON AGAIN

Mileage: 98,375

Mar 8, 2019

ON MARCH 7TH 2019, I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 60 MILES AN HOUR I FELT A CLICK, & MY ENGINE LIGHT MY OIL LIGHT AND MY BATTERY LIGHT ILLUMINATED. MY CAR DID NOT SHUT OFF BUT GAS WAS NOT ABLE TO FLOW INTO THE ENGINE THEREFORE I WAS COASTING DOWN THE HIGHWAY. I WAS ABLE TO GET OFF ON TO THE EXIT RAMP I PULLED OVER TO THE SIDE, THEN I WAS ABLE TO SHUT MY CAR OFF. I THEN BEGAN TO RESTART THE CAR, & IT DID RESTART I PROCEEDED TO PUT IT IN DRIVE MOVE FORWARD, BUT THE THREE LIGHTS ILLUMINATED ONCE AGAIN. THIS WAS IN THE MIDDLE OF THE INTERSECTION. I SHUT THE CAR OFF AGAIN, THEN, PROCEEDED TO RESTART THE CAR, IT RESTARTED AND I WAS ABLE TO DRIVE THE REST OF THE WAY TO WORK, WHICH WAS A VERY SHORT DISTANCE. LATER THAT DAY I DOWNLOADED THE UVO APP IT DID A DIAGNOSTIC TEST AND FOUND NOTHING WRONG WITH THE VEHICLE., THIS TEST WAS WRONG, SOMETHING WENT WRONG & IS WRONG. ACCORDING TO PAST RECALLS, THE ENGINE HAS SEIZED AND SIMILAR REPORTS HAVE BEEN MADE. I FOUND THIS EXTREMELY SCARY BECAUSE OF THE FACT I WAS DRIVING DOWN THE HIGHWAY IN MEDIUM TRAFFIC, MY ENGINE STOPPED THE LIGHTS CAME ON AND I DID NOT KNOW WHAT WAS GOING TO HAPPEN. LUCKILY I WAS STILL ABLE TO MOVE THE STEERING WHEEL ENOUGH TO GET OFF ON THE EXIT RAMP AND TO PULL TO THE SIDE. I RECENTLY BOUGHT THIS VEHICLE AND I'VE ONLY HAD IT FOR 6 MONTHS. I HAVE HAD THE OIL CHANGED ONLY AT THE DEALERSHIP, AND ANY OTHER SERVICES HAVE DONE BY THE DEALER SHIP. I AM AFRAID TO DRIVE THE CAR BECAUSE OF WHAT HAPPENED, AND WHAT I HAVE READ FROM THE PAST EXPERIENCES OF KIA OPTIMA OWNERS THIS HAS HAPPENED TO.

Mileage: 61,000

Mar 5, 2019

DRIVING THE VEHICLE NO WARNING SIGNS OR LIGHTS. ENGINE SHUTS OFF. TAKE TO A MECHANIC THE MOTOR NEEDS REPLACED. REPLACE THE MOTOR. DRIVE THE CAR FOR 1 MONTH MOTOR NEEDS REPLACED AGAIN. BOTH TIMES LIKE WAS EMPTY WHEN ROUTINE OIL CHANGES WERE DONE AT 3,000 MILES. A CAR DOES NOT BURN OIL OVER A 30 DAY PERIOD CAUSING ENGINE FAILURE. A FAULTY PRODUCT DOES. KIA SHOULD RECALL THE ENGINES IN THIS YEAR AS WELL. THE PROBLEM OBVIOUSLY IS EXTENDED PAST 2014.

Mileage: 74,000

Mar 4, 2019

TOOK MY CAR INTO THE DEALERSHIP ( ATLANTA WEST KIA, DOUGLASVILLE, GA) FOR AN OIL CHANGE, TIRE ROTATION, ETC. I WAS NOTIFIED WHEN I CHECKED IN THAT THERE WAS A COMPUTER RECALL FOR AN UPGRADE OF THE COMPUTER/ELECTRONIC SYSTEM. THEY INFORMED ME THAT THEY WOULD DO THAT WHILE PERFORMING THE OTHER SERVICE WORK. 3 WEEKS AFTER THE OIL CHANGE I WAS DRIVING ON THE INTERSTATE THE CAR SUDDDENLY LOST POWER AFTER A BIG PUFF OF WHITE SMOKE AND LOUD NOISE. I WORKED MY WAY OVER TO THE NEST EXIT AND PROCEEDED TO TURN AROUND TO GO BACK HOME. NO WARNING/ENGINE/OIL LIGHTS CAME ON DURING THIS TIME. I CALLED THE DEALERSHIP AND NEVER RETURNED MY CALL, WITH NO RESULTS. WE CHECKED THE OIL THE CAR WAS 3 QUARTS LOW. CONTINUE TO NOTIFY THE DEALER TO NO AVAIL. THE CAR NEEDED 3 QUARTS OF OIL EVERYTIME I CHECKED IT WEEKLY. LET ME REINTERATE THAT THE CAR WAS RUNNING FINE BEFORE I TOOK IT IN FOR SERVICE IN NOV 2018. I CALLED KIA CORP. THEY INFOMED ME THAT MY CAR WAS NOT UNDER RECALL AND THAT THERE'S NOTHING THEY CAN DO BECASUE I HAD 68K ON THE CAR. THEY ASKED ME TO HAVE IT TOWED IN FOR DIAGNOSTIC TEST. NOW THEY WANT ME TO PROVIDE ALL THE SERVICE RECORDS. THE SERVICE RECORDS WAS IN THE KIA DEALERSHIP SYSTEM AS I HAVE USED THAT DEALER (PRIOR OWNER) FOR MOST OF MY WORK. I AM NOT SURE WHAT HAPPENED TO THE SERVICE RECORDS. AT THIS POINT THEY REFUSE TO REPLACE THE ENGINE. KIA HAS RECALLED EVERY YEAR BUT 2015 - APPARENTLY THEY THINK THEY GOT IT RIGHT IN 2015 SINCE THE MOTOR WAS BUILT IN A DIFFERENT LOCATION. THE ENGINE I S PRACICALLY GONE AND I HAVE HAD THE CAR LESS THAN 4 YEARS. I PURCHASED BAND NEW OFF THE LOT 9/2015. I FEEL LIKE THEY SHOULD BE MADE TO ADD THE 2015 KIA OPTIMA TO THE ENGINE RECALL LIST BEFORE SOMEONE GET SERIOUSLY HURT EITHER BY THE CAR STOPPING IN HIGHWAY TRAFFIC OR CATCHING ON FIRE. DOOR HANDLE ON THE DRIVER'S SIDE CONTIUES TO STICK AND THE DORR WILL NOT OPEN FROM OUTSIDE OR INSIDE.

Mileage: 64,000

Mar 1, 2019

SHORTLY AFTER CROSSING OVER TRAIN TRACKS I NOTICED THE CAR WOULD NOT ACCELERATE ANYMORE. I LOOKED AT THE DASHBOARD AND OBSERVED SEVERAL LIGHTS ON AND THE RPM WAS AT 0. I ROLLED TO A STOP AND TRIED TO RESTART THE ENGINE SEVERAL TIMES WITH NO LUCK. I HAD THE CAR TOWED TO A LOCAL KIA DEALERSHIP AND THEY LATER TOLD ME THAT THE ENGINE FAILED. THEY SAID THEY ARE FILING A CLAIM WITH KIA TO SEE WHAT THEY ARE GOING TO DO. I PREVIOUSLY GOT A LETTER FROM KIA THAT INSTRUCTED ME TO HAVE A DEALERSHIP UPDATE THE ECU SO THAT THE CAR GOES INTO "LIMP HOME" MODE IF THERE IS A PROBLEM. I HAVE NEVER EXPERIENCED ANYTHING LIMP. THE CAR WAS AT 101000 MILES WHEN THE BREAKDOWN OCCURRED. HOPEFULLY KIA REPLACES THE ENGINE.

Mileage: 101,000

Feb 20, 2019

DRIVING THE CAR, CAR JUST STALLED OUT WHILE DRIVING IN TRAFFIC. I WAS LITERALLY STALLED ON A BUSY ROAD DURING MORNING RUSH HOUR. HAD CAR TOWED TO THE LOCAL AAA REPAIR CENTER AND THEY SAID THERE WAS NO OIL IN THE ENGINE ALTHOUGH I GET REGULAR OIL CHANGES. THE CAR WAS WORKING FINE, NO ENGINE OR OIL LIGHTS TO ALERT THAT THE OIL PRESSURE WAS LOW.

Mileage: 105,970

Jan 29, 2019

MY CAR IS USING OIL BUT ITS NOT LEAKING OIL BUT EVERYTIME I GET A OIL CHANGE ITS OLNY A QUART IN MY CAR MAYBE. I HAVE TO GET MY OIL CHANGED EVERY MONTH TO MAKE SURE I HAVE OIL IN MY CAR CAUSE IT STOPPED ON ME AND I HAD TO GET IT TOWED HOME THEY PUT OIL IN IT A LIL LATER AND IT STARTED WORKING AGAIN. BUT NO WARNING LIGHTS OR OIL INDICATORS COME ON I NEED TO KNOW WHY AND WHY IS THIS OIL BURNING OFF MY ENGINE AM I IN ANY DANGER IF MY CAR CATCHING FIRE?? PLEASE I NEED TO KNOW CAUSE THIS HAS BECOME EXPENSIVE TO GET MY OIL CHANGED EVERY MONTH IT JUST BURBS THE OIL UP I DONT KNOW WHY?? PLEASE IF U COULD HELP ME UNDERSTAND THIS WOULD BE HELPFUL AND WHAT SHOULD I DO ABOUT IT WILL BE GREATLY APPRECIATED. THANK YOU SO MUCH.

Mileage: 112,000

Jan 25, 2019 Fire

WHILE DRIVING VEHICLE CAUGHT ON FIRE BRAKES DID NOT WORK CAR SHUT OFF HAD TO JUMP OUT OF THE CAR IN NEVER CAME TO A COMPLETE STOP FIRE DEPARTMENT HAD TO COME AND PUT THE FIRE OUT TOTAL LOSS

Mileage: 70,000

Jan 23, 2019

I WAS DRIVING THE ROAD WHEN OUT OF THE SUDDEN THE ENGINE STOPS AND SOMETIMES TURNS ON ON ITSELF,ITS SEEMS LIKE THE ENGINE LOCKS AND THE CARS STOPS SUDDENLY.IT ALSO HAPPENS AND I TURN ON INTERSECTIONS,WHEN I ACCELERATE TO GAIN SPEED IT TURNS OFF AND I HAVE TO PUT THE CAR ON NEUTRAL AND TURN IT ON. ON ALL OF THESE OCCASIONS MY FAMILY TRAVELING WITH ME.

Mileage: 61,000

Jan 22, 2019 Fire

VEHICLE CAUGHT FIRE UNERNEATH THE HOOD WHILE DRIVING ON HIGHWAY INTERSTATE 70. THE FIRE DEPARTMENT HAD TO PUT OUT THE FIRE. THE WINDSHIELD SHATTERED DUE TO THE FIRE. YOU CAN SEE THE BURNED SQUARE SHAPE ON THE HOOD WHICH SHOWS THE DESTRUCTION UNDERNEATH THE HOOD.

Mileage: 60,000

Jan 21, 2019 Fire

ON JANUARY 15, 2019 MY 2015 KIA OPTIMA CAUGHT ON FIRE WHILE MY 16 YEAR OLD DAUGHTER WAS DRIVING DOWN THE HIGHWAY. SHE SMELLED A STRONG FUEL SMELL FIRST THEN TIRED TO STOP THE CAR. THE BRAKES WOULDN'T WORK SO SHE HAD TO USE THE EMERGENCY BRAKES. PULLED TO THE SIDE OF THE ROAD POPPED THE HOOD AND THE ENGINE WAS ON FIRE.

Mileage: 98,000

Jan 8, 2019 Fire

TAKATA RECALL MY SON AND I WAS RIDING DOWN THE HIGHWAY AND WE HEARD A LOUD BOOM! AND THE CAR STARTED SMOKING WE IMMEDIATELY PULLED OVER AND JUMPED OUT OF THE CAR WE CHECKED UNDER THE HOOD ONLY TO SEE FIRE! WE IMMEDIATELY STARTED RUNNING DOWN THE HIGHWAY SCARED FOR OUR LIFE'S. SINCE THAT DAY I HAVE NOT BEEN ABLE TO DRIVE OR RIDE INSIDE OF ANY VEHICLE.

Mileage: 81,000

Jan 3, 2019 Fire

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 70 MPH, THE CONTACT DETECTED A LOUD, ABNORMAL NOISE COMING FROM THE VEHICLE. AS A RESULT, THE CONTACT NOTICED SMOKE UNDER THE HOOD. A POLICE REPORT WAS FILED. WHEN THE HOOD WAS LIFTED UP, THE FIRE EXTINGUISHED ITSELF AND ONLY SMOKE REMAINED. THE FIRE DEPARTMENT WAS PRESENT AND STATED THAT THE EXHAUST HAD BURST AND OIL LEAKED OUT, WHICH CAUSED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Dec 26, 2018

I WAS TRAVELING AT 65 MPH ON A STRAIGHT AND LEVEL HIGHWAY IN MY KIA OPTIMA (WHICH HAS LESS THAN 60,000 MILES), THE CHECK ENGINE LIGHT CAME ON AND I LOST ALL POWER. I COULD HAVE LOST MY LIFE. CAR WAS TOWED TO LOCAL REPAIR SHOP WHO DETERMINED THAT VEHICLE NEEDED TO BE BROUGHT TO A DEALER. BARRY HENDERSON, THE REPAIR SHOP MANAGER, SAID THERE IS A POSSIBLE WIRING ISSUE AND IF THE WIRING IS OKAY, THE ENGINE NEEDS TO BE REPLACED. HE TOLD ME THEY COULDN'T REPAIR SO THE CAR WAS TOWED TO HYMAN BROTHERS KIA IN MIDLOTHIAN, VA. ALL REQUIRED MAINTENANCE HAS BEEN DONE ON THIS CAR AND HARD COPIES OF ALL OF THE SERVICE RECORDS HAVE BEEN PLACE ON THE FRONT PASSENGER SEAT AS PROOF.

Mileage: 54,000

Dec 26, 2018

2015 KIA OPTIMA WITH APPROX 68,000 MILES. GOING UP HILL UP A RAMP TO MERGE ONTO HIGHWAY AROUND 40 MPH WHEN THE CHECK ENGINE LIGHT ILLUMINATED AND WOULD NO LONGER ACCELERATE. SHORTLY AFTER, THE OIL AND BATTERY LIGHTS ILLUMINATED AND CAR COASTED AS FAR AS POSSIBLE INTO SHOULDER AS I COULD. CAR WOULD NOT RESTART. SAT ON THE ON-RAMP FOR QUITE A WHILE PARTIALLY BLOCKING TRAFFIC AND ALMOST HAD SOME NEAR MISS ACCIDENTS FROM OTHER DRIVERS PASSING AND HONKING AT ME. TOWED TO KIA DEALERSHIP SAME MORNING. TECH BELIEVES MY ENGINE HAS SEIZED BUT NO OFFICIAL DIAGNOSIS. THEY PROVIDED ME WITH A LOANER CAR AT NO CHARGE. I AM ORIGINAL OWNER AND HOPE KIA WILL REPLACE MY ENGINE AT NO COST AND BUY MY CAR BACK. I AM SCARED OF THE VEHICLE FIRES THAT ARE HAPPENING WITH THESE ENGINES FOR OTHER PEOPLE. MY CAR GAVE ME NO FAILURE WARNING UNTIL IT WAS TOO LATE.

Mileage: 68,000

Dec 21, 2018

CAR USED TO COMMUTE 50 MILES EACH DAY TO WORK AND BACK. ENGINE STARTED CONSUMING A LOT OF OIL (A QUART EACH WEEK). KIA DEALER SAID ENGINE IS BLOWN.

Mileage: 90,000

Dec 14, 2018

AROUND 55,000 MILES I STARTED HAVING LOW OIL AND HAVING TO ADD OIL, SHORTLY I HEARD SOME RATTLING UNDER THE HOOD. AT THIS TIME I ALSO STARTED TO NOTICE WHITE SMOKE FROM THE TAILPIPE WHEN I WOULD ACCELERATE. I TOOK IT IN TO THE DEALERSHIP AND THEY REFUSED TO COVER IT UNDER WARRANTY SAYING I DID NOT MAINTAIN THE PROPER OIL CHANGES. I OFFERED PROOF OF ALL MY OIL CHANGE RECEIPTS AND THEY STILL DENIED TO FIX IT. I COULD NOT AFFORD THE FIX THEY SAY NEEDED TO BE DONE SO I JUST DECIDED I WOULD JUST ADD THE EXTRA OIL TO THE ENGINE EVERY WEEK HOWEVER AROUND 63,000 THE ENGINE BLEW. NOW CURRENTLY THE CAR IS AT THE DEALERSHIP AND I AM AWAITING TO SEE WHAT THEY WILL DO ABOUT IT. I HAVE READ SO MANY COMPLAINTS ON THIS EXACT ISSUE ON THIS CAR AND I EXPECT THEM TO FIX MY CAR.

Mileage: 65,000

Dec 4, 2018

HAD OIL CHANGED AND A MONTH LATER NOTICED THE CAR MAKING A KNOCKING NOISE AND SKIPPING WHILE DRIVING ON CITY STREET AND HIGHWAY. HAD THE OIL RECHECKED AND THE CAR WAS OUT OF OIL. FIRST THOUGHT THAT THE OIL PLACE FORGOT TO PUT OIL IN. HOWEVER, IT WAS LATER DETERMINED BY A MECHANIC THAT THE VALVE WAS GONE IN THE ENGINE AND I WOULD NEED A NEW ENGINE AT 130,000 MILES IN A 2015 KIA OPTIMA LX. THE CAR STOPPED ON THE HIGHWAY AT 70 BUT I WAS ABLE TO MOVE TO THE SIDE.

Mileage: 130,000

Dec 2, 2018

VEHICLE STARTED TO MAKE A KNOCKING NOISE GOING DOWN THE HEY AT 60 MPH. CAR WAS TAKEN TO THE DEALER AND CATASTROPHIC ENGINE FAILURE WAS DIOGNOSED. KIA COMMISSIONSERS WAS NOTIFIED.

Mileage: 100,000

Nov 23, 2018

I WAS DRIVING ABOUT 40 MPH AND THE ENGINE AND ELECTRICAL SYSTEMS JUST SHUT OFF. THIS IS AFTER AN OIL CHANGE, AND WITH NO WARNING SIGNS. LUCKILY I WASN'T ON THE FREEWAY AND WAS ABLE TO SAFELY PULL OVER. STILL HAVE NO LUCK GETTING IT RESTARTED AFTER BEING TOWED TO MY RESIDENCE

Mileage: 60,000

Nov 15, 2018

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE ROAD SHOULDER, BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A FRIEND'S HOME. THE CONTACT CALLED DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303, (855) 739-5369) AND WAS INFORMED TO PROVIDE THEM WITH THE VIN SINCE THIS WOULD BE THE SECOND ENGINE THAT HAD TO BE REPLACED IN LESS THAN ONE YEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

Mileage: 100,000

Nov 13, 2018 Fire

AT APPROXIMATELY 4:30 A.M. ON NOVEMBER 12, 2018, THE ENGINE BECAME FULLY ENGULFED IN FLAMES WHILE THE CAR WAS PARKED ON THE STREET IN FRONT OF OUR HOUSE AND TURNED OFF. NO ONE HAD DRIVEN THE CAR FOR SEVERAL HOURS. THE FIRE DESTROYED THE ENTIRE FRONT END OF THE CAR, MELTED THE TIRES AND FILLED THE INTERIOR OF THE CAR WITH SMOKE. FORTUNATELY, THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE BEFORE IT SPREAD TO THE GAS TANK.

Mileage: 62,555

Nov 12, 2018

VEHICLE SMOKING FROM EXHAUST AND STALLING, (26,630 MILES ) TAKEN TO DEALER ( RUSTY WALLACE KIA ) ON 05/15/18. CLEANED OIL FROM INTAKE. VEHICLE SMOKING AND STALLING,TAKEN BACK TO DEALER ON 05/28/18. VEHICLE WAS AT DEALER FOR 30 DAYS. DEALER SAYS NO PROBLEMS FOUND. VEHICLE STILL SMOKING AND NOW VERY LOW ON OIL,VEHICLE TAKEN TO DEALER ON 11/12/18.

Mileage: 26,000

Nov 11, 2018

VEHICLE CUTS OFF WHILE DRIVING. THIS HAS HAPPENED TWICE IN THE PAST WEEK. ONCE ON THE HIGHWAY. ONCE ON THE CITY STREETS.

Nov 1, 2018

ENGINE FAILURE AND REPLACEMENT AROUND 86,000 MILES. NOW HAS 95,000 MILES. HAS SHAKING, BURNING SMELLS, AND SUSPECTED POWER SURGING. DEALER STATES CAN NOT REPLICATE SMELL OR SURGING. ALTHOUGH A RESISTOR WAS BURNT UP. THEY SAY THE SHAKE IN THE CAR IS NORMAL DUE TO ENGINE DESIGN. ENGINE DID NOT START SHAKING UNTIL 40,000 MILES. KIA CORPORATE REFUSES TO SEND A TECH OUT.

Oct 30, 2018

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SHOULDER. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DETERMINED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,500.

Mileage: 64,500

Oct 26, 2018

I NOTICED THAT WHILE DRIVING MY CAR IT WOULD FIRST MAKE A NOISE AND THEN RIGHT AFTER IT WOULD STALL AND SPUTTER/ JERKING LIKE IT WANTS TO CUT OFF. I TOOK MY CAR TO A KIA DEALERSHIP FIRST IN ALEXANDRIA,VA WHERE THEY ONLY DID MY OIL CHANGE AND NOTHING ELSE BECAUSE THEY SAID THAT IT WOULD TAKE A WHILE FOR THEM TO LOOK AT MY CAR AND THEY DIDN'T HAVE A LOANER FOR ME, SO I THEN TOOK MY CAR TO THE FALLS CHURCH, VA LOCATION AND I EXPLAINED TO THEM WHAT WAS HAPPENING WITH MY CAR AND FOR ABOUT SIX MONTHS I WAS BRINGING MY CAR BACK AND FORTH THERE FOR OIL CHANGES BECAUSE THEY WANTED TO SEE IF IT WOULD STILL HAVE THE SAME ISSUES AND NO MATTER HOW MANY OIL CHANGES THEY DONE MY CAR WOULD STILL DO THE SAME THING. MY CAR WAS CLOSE TO THE MAXIMUM MILES FOR WHERE IT WOULD STILL BE COVERED UNDER MY WARRANTY TO GET FIXED AND I TOLD THEM THAT I WANTED TO GET THE ISSUE FIXED BEFORE MY WARRANT RUNS OUT. SO FINALLY THEY KEEP MY CAR SITTING IN THE SHOP FOR 1 MONTH WITHOUT ANYONE LOOKING AT IT AND COME TO FIND OUT THE GUY THAT WAS GOING TO BE WORKING ON MY CAR NO LONGER WORKS THERE, I WOULD CALL THEM TO CHECK ON THE STATUS OF MY CAR AND MOST TIMES I COULD NEVER REACH ANYONE AND THEY DIDN'T CALL ME TO KEEP ME UP TO DATE ON THE PROGRESS, SO AFTER ABOUT 1 1/2 MONTH THEY CALL ME AND TELL ME THAT THEY CAN NOT FIX MY CAR DUE TO LACK OF MAINTENANCE AND UP KEEP BY ME AND EVEN THOUGH IT'S COVERED UNDER WARRANTY, MY CAR ONLY HAD 57,000 MILES ON IT AND IT WILL COST ME $5000 + TO GET MY CAR FIXED. I'M STILL DRIVING MY CAR AND STILL HAVING THE SAME ISSUES, I'M VERY UPSET BECAUSE IT'S LIKE KIA DOESN'T EVEN CARE AND SEEMS LIKE THE PEOPLE AT THE DEALERSHIP WANTED ME TO KEEP COMING BACK AND FORTH SO THAT I CAN GET CLOSE TO THE MILES TO WHERE IT WOULDN'T BE UNDER WARRANTY SO THEY WOULDN'T HAVE TO FIX IT. MY CAR ISN'T FIXED AND I DON'T HAVE THE MONEY TO GET IT FIXED, I'M HOPING FOR A MIRACLE.

Mileage: 49,804

Oct 23, 2018

RELOCATING TO LAS VEGAS AND MY ENGINE WENT OUT. THE CAR JUST STOP MOVING. I BOUGHT THIS CAR 13 MONTHS AGO AT PAUL BLANCO STOCKTON AND IT WENT OUT AFTER ONLY HAVING 84,000 MILES

Sep 12, 2018

ENGINE ( AND ELECTRICAL SYSTEMS ) SHUT DOWN (3 TIMES) COMPLETELY AND UNEXPECTEDLY , WHILE CAR WAS IN MOTION AT HIGHWAY SPEEDS( TWICE) AND ONCE WHILE AT TOLLS. ALSO NOTICED THAT WHEN YOU TURN KEY OCCASIONALLY , ITS LIKE BATTERY IS DEAD. I BELIEVE THAT FIRST AND SECOND TIMES I WAS FLASHING HI BEAMS AT HIGHWAY SPEEDS. AFTER THESE EVENTS HAPPEN , THE MILEAGE GUAGE RESETS, AND CLOCK IS WRONG. ALSO NOTICE THAT THE RADIO FLICKERS,, AND OR TURNS OFF ON ITS OWN. ALSO, NOT ABLE TO RESET TRIP MILEAGE, AND NOTICED THAT SHIFTER BUTTON INTERMITTENTLY WILL NOT DEPRESS.

Mileage: 31,500

Sep 5, 2018 Fire

2015 OPTIMA SXL WITH 130K MILES REGULARLY MAINTAINED WITH ALL HIGHWAY MILES. WHILE TRAVELING ON THE HIGHWAY AT 70 MPH, CAR BEGAN TO MAKE A MILD KLANKING SOUND. SLOWED THE VEHICLE DOWN AND SHORTLY THEREAFTER, A LOUD BANG OCCURRED UNDER THE HOOD AND ENGINE LOST ALL POWER. PULLED OFF THE ON THE SHOULDER AND ENGINE COMPARTMENT WAS ON FIRE. THE ENGINE AND A FEW OTHER LIGHTS WERE ON. LUCKILY, I WAS ABLE TO GET OUT OF THE VEHICLE WHICH CONTINUED TO BURN. THE CAR IS A TOTAL LOSS. NO PRIOR SOUNDS OR NOISES SUGGESTING A PROBLEM. ALL KIA UPDATES OR MAINTENANCE NOTICES WERE HANDLED BY A KIA DEALER. THE VEHICLE WAS PURCHASED NEW AND HAS BEEN WELL MAINTAINED WITH ALL OIL CHANGES AND MAINTENANCE DONE BY A SHOP. HAVE HAD NO MAJOR PROBLEMS WITH THIS VEHICLE AND THIS IS NOT ONLY A SURPRISE BUT A CONCERN AS THIS IS MY SECOND KIA (PRIOR ONE IS STILL OWNED).

Mileage: 130,000

Jul 24, 2018 Fire

KIA OPTIMA 2015 WITH 20K MILES CAUGHT FIRE. ENGINE STOPPED WHILE AT RED LIGHT, IN DRIVE. STRONG SMELL OF BURNING PLASTIC. CALLED 911. VEHICLE BEHIND ME CALLED REPORTING SEEING FLAMES COMING FROM UNDERNEATH VEHICLE. KIA REPLACED ENTIRE ENGINE WITH NO EXPLANATION AS TO WHY THIS HAPPENED.

Mileage: 20,000

Jul 17, 2018

WHILE DRIVING ON THE ROAD, THE ENGINE STARTED MAKING NOISE AND ALL OF A SUDDEN IT STOPPED. TRIED RESTARTING IT BUT IT WOULD SHUT DOWN AGAIN WITH A CLUNKING SOUND LIKE METAL TO METAL GRINDING. HAD TO PUSH THE CAR OFF THE ROAD. CHECKED THE OIL AND IT WAS AT THE RIGHT LEVEL AS I HAD RECENTLY CHANGED THE OIL A FEW WEEKS AGO. I TRIED RESTARTING IT A COUPLE MORE TIMES BUT IT JUST SHUTS DOWN AND THE ENGINE REALLY SOUNDED BAD WITH A SCREECHING SOUND. I HAD IT TOWED HOME AND CURRENTLY SITTING IN MY GARAGE FOR A MONTH NOW SINCE I DON'T HAVE ANY FUNDS TO GET IT FIX.

Mileage: 77,539

Jul 10, 2018

BOUGHT A BRAND-NEW 2015 KIA OPTIMA IN FEBRUARY 2016 - 2.5 YEARS AND 34,000 MILES IN, IT DIED ON ME WHILE GOING 70MPH ON I85N IN ATLANTA IN MORNING RUSH HOUR. NO PRIOR PROBLEMS WITH THE CAR AND NO WARNING SIGNS WHATSOEVER - I WENT TO CHANGE LANES AND ACCELERATE AROUND A SLOW-MOVING VEHICLE AND ALL OF A SUDDEN MY GAS PEDAL NO LONGER WORKED AND ALL OF THE LIGHTS ON MY DASH LIT UP - THE ENGINE WAS DEAD AND I WAS COASTING. COULD NOT GET OFF TO THE RIGHT SIDE OF THE ROAD DUE TO TRAFFIC, SO HAD TO PUT IT AS FAR TO THE LEFT AS I COULD, WHICH ENDED UP HALFWAY IN THE HOV LANE - EXTREMELY DANGEROUS. WOULD NOT RESTART, HAD TO GET IT TOWED TO THE DEALERSHIP. LUCKILY ALL OF MY SERVICES AND OIL CHANGES HAD BEEN DONE AT THE DEALERSHIP I HAD BOUGHT THE CAR FROM (RICK CASE KIA IN GWINNETT, GA). SO THEY HAD NO WAY TO TRY TO WIGGLE AROUND THE WARRANTY. I AM SEEING THIS EXACT ISSUE BEING DESCRIBED AT THE EXACT MILEAGE RANGE FOR DOZENS AND DOZENS OF 2015 KIA OPTIMAS ON CARCOMPLAINTS.COM. IT APPEARS THAT KIA AND THE DEALERSHIPS ARE GETTING AROUND PAYING FOR WHAT OBVIOUSLY IS AN ENGINE DEFECT BY ASKING THAT THE DRIVERS PROVE THEY HAD THE OIL CHANGED BY PRODUCING RECEIPTS FOR EVERY SERVICE. WHEN/IF THEY CAN'T, KIA IS NEGATING THE WARRANTY AND ASKING THE DRIVER'S TO PAY $7K-8K FOR A NEW ENGINE. IT'S DESPICABLE. MY DEALERSHIP COULDN'T GET AROUND THE WARRANTY SINCE I HAD DONE EVERY RECOMMENDED SERVICE AND OIL CHANGE AT THE DEALERSHIP WHERE I BOUGHT THE CAR. THIS AM THEY INFORMED ME THAT THE ENGINE HAS BEEN APPROVED AND WILL BE REPLACED (NOT BEFORE TRYING TO MILK MONEY OUT OF ME BY TRYING TO BLAME THE ISSUE ON A FAULTY BATTERY FIRST, WHICH WASN'T COVERED BY THE WARRANTY). KIA ISSUED A RECALL FOR THIS SAME ISSUE ON THEIR 2011-2014 AND 2016 OPTIMAS, AND EXCLUDED THE 2015 MODELS. IT'S PAINFULLY OBVIOUS THAT THE 2015 OPTIMAS ARE ALSO DEFECTIVE, AND A RECALL SHOULD BE ISSUED.

Mileage: 34,000

Jun 18, 2018

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING, THE CHECK ENGINE WARNING INDICATOR FLASHED, AND THE VEHICLE STALLED. THE DEALER (KIA OF DAYTON, 8560 TROY PIKE, HUBER HEIGHTS, OH 45424, (888) 461-2115) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE DEALER ALSO STATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INDICATED THAT THE VEHICLE WAS OUT OF WARRANTY AND WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jun 13, 2018

I HAVE NEVER HAD ANY PROBLEMS WITH MY VEHICLE SINCE THE DAY I BOUGHT IT BRAND NEW. I MAKE SURE TO GET REGULAR MAINTENANCE AND I AM NOT A HARSH DRIVER. I WAS DRIVING ABOUT 50 MPH ON A 2 LANE ROAD. THE LIGHT AHEAD TURNED YELLOW AND I SLOWED DOWN TO STOP. ONCE MY VEHICLE CAME TO A STOP AT THE RED LIGHT, IT MADE A WEIRD NOISE LIKE IT WAS GOING TO CUT OFF BUT DIDN'T. THE LIGHT TURNED GREEN AND I BEGAN TO PRESS THE GAS AND IT SEEMED AS IF IT WAS STALLING AND WOULD NOT ACCELERATE AS QUICKLY. THE ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT POPPED ON SO I PULLED OVER IMMEDIATELY, TURNED MY CAR OFF AND WAITED ABOUT 5 MINUTES. I CRANK THE CAR BACK UP AND THE ONLY LIGHT REMAINING ON WAS THE ENGINE LIGHT AND MY CAR STARTED MAKING A KNOCKING NOISE EVERY TIME I PRESSED THE GAS. I PROCEEDED TO GO HOME AND DECIDED SINCE IT WAS A HOLIDAY I WOULD TAKE THE VEHICLE TO THE DEALERSHIP THE NEXT DAY. I WENT TO CRANK MY CAR UP THE NEXT MORNING AND THE KNOCKING NOISE HAD GOTTEN LOUDER. I STARTED DRIVING IT TO THE DEALERSHIP ABOUT A MILE FROM MY HOME BUT IT TURNED OFF AT A RIGHT LIGHT. I WAS TOO AFRAID TO TRY AGAIN SO I CALLED AAA AND HAD IT TOWED TO THE KIA DEALERSHIP. SINCE I WAS STILL UNDER THE 100,000 MILE WARRANTY, THE ENGINE WAS APPROVED TO BE REPLACED. TWO WEEKS LATER, I RECEIVED MY VEHICLE. THIS ISSUE WAS VERY SUDDEN AND UNEXPECTED BEING THAT I HAVE HAD ZERO OTHER PROBLEMS NOR DID ANY HAZARD LIGHTS APPEAR ON MY DASH BEFOREHAND. MY VIN WAS CHECKED FOR ENGINE RECALLS AND DID NOT APPEAR TO BE ON THE LIST.

Mileage: 82,000

Jun 13, 2018

MY CAR MILEAGE IS AT 65000 I HAD THE CAR LAST YEAR MARCH I DO REGULAR OIL CHANGES A MONTH AND HALF AGO I DID ANOTHER OIL CHANGE AND WHEN IT WAS TIME TO GET ANOTHER OIL CHANGE THERE IS A TICKING SOUND IN ENGINE BROUGHT IT TO PEP BOYS AND MECHANICS AND THEY ARE SAYING ITS A OIL DEFECT AND ROD BEARING TICKING WHENEVER I ACCELERATE CAR WON'T MOVE

Mileage: 65,490

Jun 8, 2018

WHILE DRIVING HOME MY CAR COMPLETELY SHUT OFF. NO WARNING LIGHTS NO NOTHING. I HAD A TOW COMPANY TRY TO JUMP START THE CAR. NOTHING. HAD THE CAR TOWED TO A LOCAL SHOP. CHECKED STARTER, FINE. MECHANIC TOLD ME MY ENGINE WAS MAKING A LOUD CLANKING NOISE, NEVER HEARD BEFORE. HE STRONGLY SUGGESTED I DO NOT DRIVE THE CAR. HAD ALL OIL CHANGES DONE AT DEALERSHIP. WARRANTY EXPIRED. NO HELP FROM DEALERSHIP OR KIA. I DO NOT HAVE $5200 TO REPLACE AN ENGINE. NO CAR FOR 3 MONTHS

Mileage: 114,200

Jun 7, 2018

DRIVING DOWN THE FREEWAY- CAR DIED- ALL DASHBOARD LIGHTS CAME ON- STARTED BACK UP-- HAD A KNOCKING NOISE- DROVE IT OUT OF TRAFFIC AND PARKED IT. TOWED TO KIA DEALERSHIP- ENGINE IS GONE. MAINTENANCE HAS BEEN DONE REGULARLY- THE CHECK OIL LIGHT NEVER CAME ON - STILL ISNT ON- NO OIL IN THE ENGINE- CHECK ENGINE LIGHT CAME ON ONLY AFTER THE CAR DIED.. THIS IS VERY DANGEROUS- THE CARS DIE IN THE MIDDLE OF TRAFFIC

Mileage: 55,000

Jun 5, 2018

I WAS DRIVING ON THE STREET AND WITH NO WARNING MY CAR STALLED AND SHUT OFF. I TURNED MY CAR BACK ON AND IT WAS OKAY, NO LIGHTS OR NOISES. THE NEXT DAY I WAS GOING TO DRIVE MY CAR I HEARD A TAPPING NOISE COMING FROM THE RIGHT PASSENGER SIDE NEAR THE ENGINE, BUT CAR STILL WAS FUNCTIONAL. A FEW HOURS LATER THE CHECK ENGINE LIGHT CAME ON, THE NOISE IS STILL THERE.

May 30, 2018

ENGINE LOCKED UP WITHOUT ANY WARNING WHILE DRIVING DOWN ROAD NO PRIOR ISSUE

Mileage: 89,000

May 24, 2018

2015 KIA OPTIMA WAS GOING THROUGH 2 QUARTS OF OIL AT LEAST 3 TIMES A WEEK BLOWING OUT WHITE SMOKE. HAD ENGINE REPLACED UNDER 100K WARRANTY AT 98,844K. AT 110,474 MILES ENGINE BROKE DOWN WHILE DRIVING ON HIGHWAY. MANAGED TO GET CAR TO SHOULDER AND WOULD ONLY DRIVE 5 MILES AN HOUR. KIA SERVICE DEPARTMENT STATED NEEDS NEW ENGINE AND CATALYTIC CONVERTER. STATES NOT IN WARRANTY. KIA CORPORATE ADVISED WE HAVE 12 MONTH/12K WARRANTY ON NEW ENGINE MEANING THERE IS APPROX 1100 MILES REMAINING UNDER WARRANTY. KIA DEALERSHIP NOW SAYS THAT THE ORIGINAL WARRANTY FOR THE CAR OF 100K IS WHAT WAS COVERED FOR THE NEW ENGINE AS WELL, MEANING THE WARRANTY FOR THE NEW ENGINE LASTED APPROX 1100. THEY ARE MORE CONCERNED ABOUT THE RENTAL CAR THEY PROVIDED AND REIMBURSEMENT FOR THAT THEN THE ENGINE ISSUE.

Mileage: 110,474

May 18, 2018 Fire

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLANKING SOUND AS THE VEHICLE ACCELERATED. THE VEHICLE STALLED AND THICK, BLACK SMOKE EMERGED FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. KIA ROADSIDE ASSISTANCE TOWED THE VEHICLE TO HUDSON KIA (36 WATER ST, JERSEY CITY, NJ 07305) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,386. *TT CONSUMER STATED THIS WAS REPORTED TO THE MANUFACTURER ON 5/11/18, SERVICE REPORT STATES ENGINE DEFECT AND EVAP CANISTER RECALL WHICH DOES NOT SHOW UP ANYWHERE. UPDATED 9/21/18*JB

Mileage: 33,386

May 2, 2018

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESTART, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A KIA DEALER. THE VEHICLE WAS LATER TOWED TO KIA AUTO TEAM DELAWARE (1603 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (877) 364-9441) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Apr 23, 2018

THIS HAS BEEN A GREAT CAR UNTIL SUDDENLY I SAW SMOKE. CHECKED MY OIL & IT WAS LOW. I ADDED OIL. I BEGAN TO HEAR RATTLING IN THE ENGINE AND HUGE WHITE PUFFS OF SMOKE EMIT FROM MY ENGINE, SO BAD THAT CARS BEHIND ME ON THE FREEWAY (ALL 4 LANES) HIT THEIR BRAKES AS THEY CANNOT SEE. THE 101 FREEWAY DURING RUSH HOUR - THIS IS VERY BAD AND COULD GET SOMEONE KILLED, INCLUDING ME IF MY ENGINE SEIZES AT 75 MPH. I CHECK MY OIL EVERY OTHER DAY OR SO AND SEEMS TO BE LOW ONCE A WEEK. I'VE BEEN WAITING TO DROP MY CAR AT MY MECHANIC. WHEN I GOT THERE HE SAID HE COULD NOT TOUCH MY CAR DUE TO THE SAME EXACT REASON FOR OVER 1.2 MILLION RECALLED ENGINES. I WENT TO BRAKE MASTERS DOWN THE ROAD ASKING IF THEY KNOW ANYTHING ABOUT THIS AND THEY SAID "ABSOLUTELY!" THEY TOLD ME DO NOT DO AN OIL CHANGE AS MANY PEOPLE'S ENGINE SEIZES WITHIN A DAY OR SEVERAL DAYS AFTER AN OIL CHANGE. DEALERS CONSISTENTLY TELL PEOPLE THEIR ENGINE HAS "SLUDGE" IN IT. REALLY? I HAVE READ SO MANY REVIEWS OF THE SAME DIAGNOSIS. TELLING PEOPLE IT IS $6,000-$8,000 FOR A NEW ENGINE AT THEIR COST. BOTH MY MECHANIC AND BRAKE MASTERS TOLD ME THAT THEY FEEL THE ONLY REASON MY ENGINE HAS NOT SEIZED ON ME IS BECAUSE I TOOK NOTICE THAT MY ENGINE SOUNDED SLIGHTLY DIFFERENT. NOT ONE TIME HAS A LIGHT GONE OFF ON MY CAR. THERE IS NO REASON WHY A DASH WARNING LIGHT DOES NOT GO OFF WHILE LOOSING POWER AND BURNING OIL SO BAD THAT PEOPLE CANNOT SEE. SO, WE HAVE TWO ISSUES..... #1 OBVIOUS FAILURE OF DASH WARNING/ENGINE WARNING LIGHTS AND #2 THE BURNING OIL, METAL SHARDS RUINING MY ENGINE. I AM A SINGLE MOM AND DO NOT GET CHILD SUPPORT. I DON'T HAVE A SAVINGS ACCOUNT AND COULD NOT AFFORD TO REPLACE AN ENGINE. I AM VERY GOOD WITH MY VEHICLES AND WHAT I AM READING IS UNACCEPTABLE. SO MANY PEOPLE ARE PAYING FOR NEW ENGINES AND I WILL NOT BE ONE OF THEM. PLEASE HELP ME AS THIS ENGINE ISSUE IS NOT A LACK OF CARE

Mileage: 95,000

Apr 12, 2018

2015 KIA OPTIMA. DROVE OUT OF MY PARKING LOT AND MY CAR JUST CUT OFF AFTER I TURNED THE CORNER AT 4:30 IN THE MORNING HEADING TO WORK. TRIED TO START IT AGAIN IT STARTED AND CUT RIGHT BACK OFF. HAD IT TOWED TO THE KIA DEALER IN FREDERICK. THE DEALER CALLED ME AND SAID THAT MY ENGINE FAILED BECAUSE IT DIDN'T HAVE ANY OIL IN IT AND IT HAD SLUDGE AND A CRACK IN THE ENGINE. I WAS FURTHER TOLD THAT I NEEDED TO BRING ALL OF MY OIL CHANGE RECEIPTS TO PROVE I WAS GETTING MY OIL CHANGED. MY CAR IS NOT EVEN 3 YEARS OLD. THE WARRANTY CLEARLY STATES THAT YOU ARE COVERED 10YEARS OR 100,000 MILES WHICHEVER COMES FIRST. KIA IS NOT WILLING TO HONOR THEIR WAIRRANTY WHICH IS DEAD WRONG. GOT A CALL TODAY STATING THAT IT WAS GOING TO COST $7200 TO FIX MY ENGINE. LAST TIME I CHECKED I WAS NOT RELATED TO ROCKEFELLER. PEOPLE JUST DON'T GO AROUND DELIBERATELY CRACKING ENGINES. THIS CAR NEEDS TO BE RECALLED. HOW WAS IT RECALLED FROM 2011-2014 SKIPPED 2015 AND RECALLED AGAIN IN 2016. I'VE BEEN DOING MY HOMEWORK WITH THIS SITUATION AND THERE HAVE BEEN 98 COMPLAINTS ABOUT THE 2015 KIA OPTIMA WHICH 48 OF THEM WHERE ABOUT THE ENGINE AND KIA NOR NHTSA HAD INVESTIGATED ANY OF THEM. THAT'S BECAUSE THEY DO NOT WANT TO FIX THERE ISSUES THAT THEY KNEW ABOUT PRIOR TO IT HAPPENING. THIS IS A TRUE SAFETY HAZARD AND SOMETHING MUST BE DONE ABOUT IT. IT IS NOT FAIR THAT WE PAY SO MUCH MONEY FOR A CAR AND THEN WHEN SOMETHING HAPPENS TO IT YOU CAN'T EVEN GET IT FIXED. BUT I BET IF IT WAS ONE OF THOSE CORPORATE PEOPLES CARS THEY WOULD HAVE NO PROBLEM HONORING THE WARRANTY OR BETTER YET GIVING THEM A NEW CAR.

Mileage: 63,800

Apr 11, 2018

I OWN A 2015 KIA OPTIMA LX. THIS PAST WEEKEND, I WAS DRIVING HOME WHEN MY CAR JUST SHUT DOWN. I THEN HAD TO COAST TO THE SIDE OF THE ROAD DUE TO THE CAR HAD NO POWER. I TURNED THE KEY OFF, AND TRIED TO RESTART THE CAR AGAIN. BUT IT JUST CLICK ONCE AND THAT WAS IT. IT NEVER WOULD START AGAIN, I HAD THE CAR TOWED HOME AND PUT IN MY DRIVEWAY UNTIL THE NEXT DAY. I CALLED JEFFERY KIA THE NEXT DAY AND HAD THE CAR TOWED TO THEM. AFTER TWO DAYS, THE SERVICE MANAGER CALLED AND TOLD ME THAT THE ENGINE HAD SEIZE UP AND NEEDS TO BE REPLACED. THE CAR IS ONLY TWO YEARS OLD WITH JUST UNDER 60,000 MILES AND HAS A FULL WARRANTY. BUT THE DEALER STATED THAT SINCE I DID NOT HAVE THEM DO MY OIL CHANGES THAT THEY REQUIRED ME TO BRING THEM RECEIPTS FROM OTHER PLACES TO PROVE THE OIL WAS BEING CHANGED. I TOLD THE DEALER THAT I DO MY OWN OIL CHANGES, DUE TO I DON'T TRUST OIL CHANGE ESTABLISHMENTS. THE DEALER THEN REQUESTED THAT I BRING THEM RECEIPTS FROM WHERE I BOUGHT THE OIL AND FILTER TO PROVE THAT THE OIL WAS BEING CHANGED. I TOLD THE DEALER WHO KEEPS RECEIPTS LIKE THAT!!! WHY WOULD I KEEP RECEIPTS FOR OIL THAT I BOUGHT AT A AUTO PARTS STORE. I DIDN'T THINK I WOULD HAVE TO KEEP SUCH RECEIPTS. BUT AFTER DOING MY RESEARCH CONCERNING THIS ISSUE WITH THIS MAKE AND MODEL OF KIA, I FOUND OUT THAT THIS IS A KNOWN PROBLEM. BACK IN 2014, KIA AND HYUNDAI BOTH RECALLED 1.2 MILLION VEHICLES FOR THIS SAME ISSUE. AND IT APPEARS, THAT IT IS STILL NO CORRECTED. THEY SHOULD BE THE ONES TO COVER THE COST OF THE REPAIR FOR THIS ISSUE, SINCE THEY KNEW ABOUT IT FROM THE START AND FAILED TO DO ANYTHING ABOUT UNTIL IT AFFECTED TONS OF INNOCENT BUYERS.

Mileage: 59,000

Apr 9, 2018

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TOWED TO PATRICK KIA (4810 NINE MILE RD, RICHMOND, VA) WHERE IT WAS DIAGNOSED THAT THE OIL IN THE ENGINE WAS NOT BEING CORRECTLY DISTRIBUTED AND RECOMMENDED AN ENGINE REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED. *TT

Mileage: 70,000

Apr 3, 2018

I HAVE A 2015 KIA OPTIMA THAT COMPLETELY DIED ON ME ON 4/1/18. WE WERE WAITING TO TURN INTO A BUSINESS PARKING LOT AND THE ENGINE JUST SHUT OFF IN THE TURNING LANE. WE TRIED JUMPING IT AND IT DID NOTHING. IT WAS TOWED TO THE DEALERSHIP THE NEXT DAY AND BEFORE THEY EVEN LOOKED AT IT, THEY WERE SAYING THE ENGINE PROBABLY SEIZED AND SAID WE NEED TO GET OUR OIL CHANGE RECORDS TOGETHER BECAUSE WE NEEDED A NEW ENGINE. THEY PROCEEDED TO TRY AND BLAME IT ON US AS WE DID NOT GO TO THE DEALERSHIP TO HAVE THE OIL CHANGED. WHO WOULD THINK TO SAVE OIL CHANGE RECORDS?! WE'VE OWNED MANY DIFFERENT CARS AND NEVER HAD TO DO THIS OR EVER HAD OUR ENGINE SEIZE. KIA WILL MOST LIKELY REFUSE TO REPLACE THE ENGINE, EVEN THOUGH IT IS STILL UNDER WARRANTY. TO REPLACE THE ENGINE, WE WERE TOLD IT WOULD COST $7,000 AND POSSIBLY TAKE UP TO A MONTH TO COMPLETE. I STILL OWE MONEY ON THIS CAR AND CAN'T DO ANYTHING WITH IT. SINCE WE'RE A ONE CAR FAMILY, WE WERE FORCED TO GO OUT AND BUY ANOTHER CAR LAST NIGHT. I'M DISGUSTED WITH HOW WE WERE TREATED AND WILL NEVER BUY ANOTHER KIA AGAIN. THEY SHOULD BE PAYING OFF MY LOAN BECAUSE THEY WERE WELL AWARE OF THE ENGINE ISSUES IN THE 2011-2014 OPTIMAS, AND STILL SOLD US A CAR THAT WAS POSSIBLY DEFECTIVE.

Mileage: 68,000

Mar 19, 2018

OIL LIGHT WARNING DISPLAYED. TOOK IT TO NEAREST KIA DEALERSHIP NEXT DAY. WAS TOLD THERE WAS METAL SHAVINGS IN THE OIL. ENGINE NEEDED REPLACING. SAME DIAGNOSIS AS THE NHTSA CAMPAIGN ID: 17V224000 RECALL!

Mileage: 62,000

Mar 18, 2018

ENGINE FAILED ON MY 2015 KIA OPTIMA WHILE EXITING THE FREEWAY. THE CAR WAS MAKING A KNOCKING NOISE, STARTED SMOKING, STARTED TO LOSE POWER, AND STALLED. I HAD THE CAR TOWED INTO A KIA DEALERSHIP. KIA ISSUED RECALLS FOR THIS PROBLEM ON SEVERAL MODELS THROUGH THE 2014 MODELS. THEY FAILED TO ISSUE A RECALL FOR 2015 MODELS. THEY INITIALLY REFUSED TO HONOR THE WARRANTY AND WANTED CLOSE TO $6,000 TO REPLACE THE ENGINE. FINANCIALLY, THIS WAS NOT POSSIBLE FOR ME AND I HAD TO HAVE THE CAR VOLUNTARILY REPOSSESSED. I FILED A FORMAL, WRITTEN COMPLAINT AND EXPLAINED THE SITUATION, INCLUDING THE FACT THAT I HAD TO HAVE THE CAR REPOSSESSED. AT THAT POINT, THEY RESPONDED WITH A SETTLEMENT AGREEMENT STATING THEY WOULD HONOR THE WARRANTY, IF I RELEASED THEM FROM FURTHER RESPONSIBILTY. THIS OFFER WAS NOT FEASIBLE, AS I NO LONGER HAD THE VEHICLE. AT THIS POINT, THEY TOLD ME THERE WAS NOTHING ELSE THEY COULD DO FOR ME. I ASKED FOR A WRITTEN RESPONSE TO MY COMPLAINT AND WAS TOLD THEY CANNOT DO THAT.

Mileage: 50,000

Mar 9, 2018

METAL FOUND IN ENGINE. VEHICLE COMPLETELY SHUT OFF AND WOULD NOT RESTART. HAS TO BE REPLACED.

Feb 8, 2018

THE CAR ENGINE DIED ONE DAY WHEN I WAS DRIVING UP A HILL IN HEAVY RAIN ON A VERY BUSY TWO WAY STREET WITH FOUR LANES ACROSS. WE'RE LUCKY WE WEREN'T INJURED BECAUSE OTHER CARS COMING UP BEHIND US COULDN'T SEE THAT WELL IN THE RAIN. THERE WAS NEVER ANY KNOCKING OR INDICATION OF ANYTHING WRONG. IT JUST DIED OUT OF THE BLUE. WE TOOK IT TO KIA AND THEY SAID THE ENGINE SEIZED DUE TO SLUDGE. I HAD TO GET THE ENGINE REBUILT ON MY OWN DIME ($3000 PLUS TOWING ETC.) BECAUSE KIA REFUSED TO HONOR THE WARRANTY. THE CAR WAS ONLY ABOUT A YEAR OLD AT THAT POINT. THEY TOLD ME I HAD TO GIVE THEM ALL RECEIPTS SHOWING OIL CHANGES ETC. AND EVEN WHEN I BROUGHT THE RECEIPTS THEY SAID IT WASN'T ENOUGH AND THAT IT WAS MY FAULT. NOT TO MENTION KIA HAS ALREADY RECALLED THIS SAME ENGINE IN EARLIER MODELS AND IT'S THE SAME ENGINE (THETA II) THAT IS IN THE HUYUNDAI SONATA WHICH WAS ALSO RECALLED FOR SEIZING/SLUDGE. IT IS PRETTY OBVIOUS THIS ENGINE IS FAULTY AND KIA NEEDS TO RECALL IT BUT THEY AREN'T INCLUDING THIS 2015 IN THE RECALL WITH THE 2014, 2013 AND 2012 MODELS.

Mileage: 35,000

Feb 5, 2018

THE MOTOR STOPPED WHILE DRIVING, IT LOCKED UP.

Mileage: 100,000

Jan 24, 2018

MY VEHICLE IS RANDOMLY DISPLAYING 'GOODBYE' ON THE DASHBOARD AND IS SHUTTING OFF WHILE DRIVING. THIS STARTED FROM NOWHERE WITH NO WARNING LIGHTS OR WARNING SIGNALS. I'VE ONLY HAD THIS VEHICLE FOR 6 MONTHS AND IT HAS LESS THAT 30,000 MILES ON IT. THERE ARE NO OPEN RECALLS ON THE VEHICLE, HOWEVER I'LL READ ABOUT SIMILAR ISSUE WITH THE SAME MAKE AND MODEL. I MAINTAIN MY VEHICLE ACCORDING TO HOW KIA SUGGESTS. THIS IS EXTREMELY DANGEROUS AS I AM SOMETIMES HEADING TO WORK, GOING ABOUT 65 MILES OR MORE OR THE HIGHWAY AND THE CAR JUST STOPS. IT IS NOW BEGINNING TO SHUT OFF IMMEDIATELY AFTER CRANKING, AND A NOISE IS COMING FROM UNDER THE HOOD, WHICH SOUNDS LIKE METAL IN THE ENGINE. I HAVE REFRAINED FROM DRIVING THE VEHICLE COMPLETELY, DUE TO FEAR OR LOSS OF LIFE. THE SUDDEN STOPPING OF THE VEHICLE HAS HAPPENED WHILE I WAS DRIVING ON THE CITY STREETS GOING ABOUT 30-40 MPH, AS WELL AS ON THE HIGHWAY GOING ABOUT 65 MPH.

Mileage: 27,000

Dec 28, 2017

VEHICLE SUDDENLY STOPPED WHILE TRAVELING ON HIGHWAY FROM MISSISSIPPI TO PENNSYLVANIA, WHEN VEHICLE STOPPED THERE WAS NOT ANY OIL IN THE CAR. MY SON HAD IT TOWED TO NEAREST WALMART, PURCHASED 3 QUARTS, AND CONTINUED. FOUR HOURS DOWN THE ROAD VEHICLE STOPPED WHILE I WAS DRIVING.HEI WAS CLOSE TO BIRMINGHAM AROUND 11 AT NIGHT. HE STAYED ON THE SIDE OF THE HIGHWAY UNTIL MORNING CALLED A TOW TRUCK AND TOOK TO RIVERSIDE KIA WHERE AN ENGINE ANALYSIS WAS DONE. HE TOLD MY SON THE IS OWNER NEGLIGIENCE. HE TOLD HIM ACCORDING THE MILES ON THE VEHICLE HE SHOULD HAVE HAD AT LEAST 9 OIL CHANGES, BUT THERE WHERE ONLY 3 RECEIPTS IN THE CAR. PRIOR TO THIS INCIDENCE HIS VEHICLE HAD BEEN BROKEN INTO. HE WAS ABLE TO LOCATE OTHER RECEIPTS. HE HAD THE OIL CHANGED 3 WEEKS BEFORE THIS (OCT 29, 2016)

Mileage: 64,130

Nov 21, 2017

I HAVE A 2015 KIA OPTIMA WITH 24,300 MILES I PURCHASE MY CAR BRAND NEW FROM SOUTHWEST KIA . I TOOK MY CAR IN FOR SERVICE BECAUSE I HAD JUST RECENTLY HAD OIL CHANGE AT WALMART 700 MILES LATER MY OIL LIGHT STARTED APPEARING. I TOOK IT TO KIA BECAUSE RECENTLY HAVING OIL CHANGE AND CAR WAS NO LONGER REGISTERING OIL. KIA WENT ON TO TELL VERY LITTLE OIL WAS IN MY CAR I INFORMED THEM THAT I HAD JUST HAD OIL CHANGED 700 MILES AGO. SO FROM THERE DEALERSHIP DID OIL CHANGE. I WAS BACK AT THE DEALERSHIP WEEK LATER WITH SAME ISSUE. SERVICE STATED THAT HE FOUND SLUDGE AND I STATED THAT I HAVE HELD UP MY END OF THE DEAL WITH OIL CHANGES AS WELL AS I PROVIDED MY RECEIPT OR OIL CHANGES. DEALERSHIP IS NOT WILLING TO HOLD UP THERE 100,000 POWER TRAIN WARRANTY STATING THAT I WAS NOT GETTING OIL CHANGED IN A TIMELY MANNER WHICH IS BS. I HAVE BEEN RESEARCHING AND I FOUND OTHER 2015 KIA OPTIMA OWNER WERE HAVING THE SAME ISSUE AS I AM HAVING WITH CAR EXCESSIVE OIL USAGE,OIL SLUDGE AND ENGINE PROBLEMS AS I AM. I HAVE BEEN IN CONTACT WITH KIA CONSUMER DEPT FOR HELP. I HAVE ALSO BEEN IN CONTACT WITH CHANNEL 11 AND CHANNEL 4 CONSUMER JUSTICE DEPT. I HAVE ATTACHED COPIES OF OTHER OWNERS WITH THE SAME ISSUE. YOU WE WORK HARD TO PAY FOR AND TO HAVE A RELIABLE TRANSPORTATION FOR THE DEALERSHIP NOT TO HOLD UP THERE END OF THE DEAL. I BELIEVE THAT KIA IS AWARE OF THESE ISSUES AND NEGLECTING TO HELP THE BUYERS WHO HAVE PURCHASE THESE CARS. IT'S STRANGE THAT I FOUND TEN OTHER 2015 KIA OPTIMA OWNERS WITH EXACT SAME ISSUE. 2014 MODELS HAVE ALREADY HAD A RECALL I THINK 2015 MODEL SHOULD BE INCLUDED TO THE RECALL. I HAVE ATTACHED OTHER KIA OWNERS COMPLAINTS AND ISSUES WITH THIS MODEL CAR.

Oct 30, 2017

THE ENGINE BEGAN MAKING A KNOCKING NOISE, THEN STALLED. UPON INSPECTION AT AUTO SHOP IT WAS DISCOVERED THAT THE ENGINE SEIZED AND WAS A COMPLETE FAIL. THE VEHICLE WAS TRAVELING ON A HIGHWAY AT AROUND 65 MILES PER HOUR. THE CAR HAS HAD ALL PREVENTATIVE MAINTENANCE PERFORMED AND I CAN PROVIDE DOCUMENTATION AS TO THAT

Mileage: 129,000

Oct 2, 2017

WHILE DRIVING THE VEHICLE, THE POWER CUT OFF, - COASTED TO A COMPLETE STOP. ENGINE DOES NOT TURN OVER. LIGHTS/RADIO ETC ALL WORK, SO NOT A BATTERY ISSUE. THERE IS A RECALL FOR PREVIOUS MODEL YEARS OF THIS SAME VEHICLE SPECIFIC TO ENGINE FAILTURE.

Mileage: 62,156

Aug 15, 2017

ENGINE SEIZED UP AT 35K MILES. KIA DID NOT HONOR THE WARRANTY AND SAID IT WAS DUE TO MY PERSONAL MAINTENANCE OF THE VEHICLE. BASICALLY TOLD ME THAT IF I HAD TAKEN MY CAR TO KIA EVERYTIME FOR AN OIL CHANGE IT WOULD HAVE BEEN COVERED. SERVICE MANAGER TOLD ME JUST TO WAIT UNTIL ANOTHER RECALL COMES OUT AND I WOULD GET MY 6000 DOLLARS BACK

Mileage: 35,000

Aug 11, 2017

CAR APPEARED TO STALL WHILE ON HIGHWAY. SAFELY PULLED OVER AND WAS ABLE TO RESTART. LOCAL SHOP SAID THEY COULD NOT FIND ANYTHING WRONG. NEXT DAY A VERY LOUD KOCKING STARTED, TOOK IT TO THE DEALERSHIP WHO INFORMED ME OF THE ENGINE RECALL. WHILE MY YEAR WAS NOT IN THE RECALL THEY WOULD BE REPLACING THE ENGINE ONCE I PROVIDE RECEIPTS SHOWING MY OIL CHANGES DONE OUTSIDE OF THEIR LOCATION.

Mileage: 48,500

Aug 10, 2017

KEEP HEARING A LOUD RATTLING NOISE FROM THE LEFT SIDE OF THE ENGINE. HE IS MORE SO WHEN THE CAR IS IN PARK AND EARLY MORNING. HAS GONE TO THE SHOP TWICE FOR THIS ISSUES AND EACH TIME HAVE BEEN TOLD THEY CAN NOT FIND THE PROBLEM EVEN PROVIDED A RECORDING OF THE SOUND. ALSO THE RADIO COMPLETE SHUTS OFF BY ITSELF HAS DONE THIS 3 TIMES NOW. ONCE AGAIN HAVE TAKING IT TO THE DEALER AND NOTHING WAS DONE ABOUT BECAUSE THE PROBLEM WOULD NOT DUPLICATE IT'S SELF. THE PASSENGER WINDOW GETS STUCK AND HAVE TO PLAY WITH THE KNOBS IN ORDER TO GET IT TO COME BACK UP. I GOT THIS CAR JULY 21. 2017. THE CAR HAS BEEN IN THE SHOW TWICE. FIRST TIME FOR A WEEK. SECOND TIME 6 DAYS. STILL NO SOLUTION. WAS TOLD BY LEMON LAW TO TAKE IT BACK AND HAVE THEM SERVICE IT AGAIN. HAS TO BE SEEN BY DEARER SERVICE DEPARTMENT FOUR TIMES FOR THE SAME PROBLEM BEFORE THEY WILL HELP.

Mileage: 24,000

Jul 28, 2017

YOUR SITTING AT A RED LIGHT OR DRIVING DOWN THE ROAD, AND THE CAR JUST STALLS/TURNS OFF WITHOUT ANY WARNING WHAT SO EVER. THIS ACTUALLY JUST STARTED TODAY. AFTER LOOKING IT UP, IT SEEMS TO BE HAPPENING QUITE A BIT & NOTHING IS BEING DONE BY KIA. THIS IS RIDICULOUS, NOT TO MENTION SCARY! IT'S AN ACCIDENT WAITING TO HAPPEN!

Mileage: 89,000

Jul 8, 2017

MY VEHICLE STARTING DRIVING SLUGGISH AND MAKING AN INCREASINGLY KNOCKING NOISE FROM UNDER THE HOOD. I TOOK THE CAR FOR A ROUTINE OIL CHANGE AND 2 WEEKS LATER CHECKED IN A NORMAL RIDE TO WORK I REALIZED MY VEHICLE WAS SMOKING REALLY BAD FROM THE EXHAUST AND A HORRIBLE SMELL OF BURNT OIL FILLED THE INTERIOR. I TOOK THE CAR HOME AND PARKED IT. LESS THEN A WEEK LATER I GET A RECALL LETTER FOR THE ENGINE. I HAD THE CAR TOWED IN TO KIA THEY RAN A TEST MY ENGINE HAS BLOWN THEY PUT ME IN A RENTAL FOR 16 DAYS THIS BEGAN 6/20/17. I CAME TO GET MY CAR ON 7/8/17 AND DIDN'T EVEN GET DOWN THE STREET BEFORE GETTING PULLED OVER AND NOTIFIED THAT MY CAR IS ROARING SMOKE THE EXHAUST AGAIN. I IMMEDIATELY BROUGHT IT BACK. THEY DROVE IT WITH ME AND ALSO AGREED IT WAS STILL SMOKING AND HAD NOTHING TO DO WITH OLD OIL BURNING OFF AND NOW MY A.C. IS ACTING WEIRD. THEY PLACED ME BACK IN A RENTAL AND TOLD ME THEY WOULD OPEN A TICKET. TO BE VERY HONEST I'M TRYING TO KEEP PRESENT BUT I'M VERY VERY SCARED AND CONCERNED ABOUT GETTING BACK IN THE CAR. I FEEL TRAPPED AND I'M STILL MAKING PAYMENTS ON SOMETHING I CAN'T EVEN DRIVE AND FEEL UNSAFE IN.

Jul 7, 2017

TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY, MY CAR STOPPED ON ME DURING TRAFFIC FLOW. THIS HAS HAPPENED MORE THAN FIVE TIMES AND I WAS ALMOST KILLED WITH MY SMALL CHILDREN IN THE VEHICLE. WE HAVE BEEN SUFFERING WITH THIS ISSUE FOR OVER A WHOLE YEAR. ON JULY 3,2017 MY MOTHER AND I WAS COMING HOME ON THE FWY AND ONCE AGAIN, DURING TRAFFIC FLOW, MY CAR SHUT OFF WHILE DRIVING ON THE ROAD. LUCKILY, I WAS ABLE TO PULL OVER TO GET A SAFE SPOT BEFORE I CRASHED BECAUSE THERE WERE SO MANY CARS COMING BEHIND ME SO FAST AND THE SIDE RAMPS WE'RE VERY NARROW. I HAVE TAKEN IT IN FOR SERVICING BUT FOR SOME REASON, THEY ARE NOT ABLE TO FIND OUT WHAT THE PROBLEM IS. I HAVE TAKING IT IN AND EVEN LEFT WITH THEM FOR ALMOST A WHOLE MONTH AT ONE TIME AND STILL NO DIAGNOSIS. RENTAL CAR AFTER RENTAL CAR. THEY INSTALLED A DATA RECORDER IN MY CAR AND THE FIRST TIME THEY FOUND NO DATA, THEN THEY INSTALLED IT AGAIN FOR ANOTHER WEEK AND THEY CLAIM THAT IT WAS THE FUEL PUMP RELAY. SO THEY INSTALLED A NEW FUEL PUMP RELAY IN MY CAR. A FEW WEEKS LATER MY CAR SHUT DOWN AGAIN ON THE WAY COMING HOME AND IN THE FREEWAY WITH MY MOTHER AND 2 YEAR NEICE. WE WE'RE ALMOST KILLED. THE CAR JUST SHUTS OFF WHILE DRIVING AND SAYS "GOODBYE" WITH NO WARNING WHILE DRIVING THIS IS HOW I KNOW THAT THIS HAS SOMETHING TO DO WITH THE ENGINE. PLEASE HELP IF YOU CAN. I DO NOT FEEL SAFE IN THIS CAR AND WE ARE IN DANGER. SOMETIMES THE LIGHTS IN THE CAR CUT ON AND OFF TOO.

Mileage: 35,000

Jun 30, 2017

ENGINE STALLS WHEN SLOWING DOWN TO TURN OR CONTINUE. THIS IS A CONTINUOUS PROBLEM SENSE 2015

Mileage: 14,000

May 28, 2017

MY CAR STARTED SMOKING ONE DAY WHILE I WAS DRIVING DOWN THE ROAD GOING ABOUT 25-30MPH IT WAS SO BAD PEOPLE STARTED YELLING!!! GET OUT .. GET OUT ..YOUR CAR ON FIRE..I PULLED OVER SO EMBARRASSED.... AND I GOT OUT...THE SMOKE HAD THE BACK OF THE .CAR BLACK...FROM THE SMOKE OUT OF THE TAILPIPE.SO I WAITED 30-45 HAD CAR TOWED BACK HOME ...I STAY 35 MINS FROM KIA DEALERSHIP SO I HAD TO WAIT UNTIL NEXT DAY TO TAKE OVER THERE. AND SURPRISELY THEY TOLD ME SLUDGE OIL.AT THIS POINT IT WAS ONLY 32,000 MILES. I ASKED HOW CAN I FIX THE PROBLEM THEY SAID..THEY DONT FIX SLUDGE OIL... AND MADE IT VERY CLEAR THEY WAS VOIDING MY WARRANTY BECAUSE I DIDN'T HAVE ALL MY RECEIPTS FROM PREVIOUS OIL CHANGES. AND THIS COME FROM LACK OF MAINTENANCE... OK. SO I GOT OIL CHANGES EVERY 2,000 PROBLEM SLOWED DOWN.. NO SENSORS WAS ON OR NOTHING.... ONE DAY WENT TO STORE CAME HOME AND PARKED NEVER CRANKED...55K MILES TOWED TO ST.AUGUSTINE KIA DEALERSHIP SAID THE ENGINE IS SHOCKED...IT DIDN'T HAVE ANY NOISE COMING FROM ANYWHERE.. WE THOUGHT IT WAS A DEAD BATTERY OR STARTER..KIA SAID ENGINE I JUST DON'T UNDERSTAND..

May 11, 2017

THE OPTIMA HAS STALLED MULTIPLE TIMES WHILE DRIVING ON BOTH THE HIGHWAY AND CITY STREETS. WHEN THE CAR STALLS EVERYTHING SHUTS OFF COMPLETELY AND IT'S IS EXTREMELY DIFFICULT TO STEER. MY 2 YEAR OLD DAUGHTER HAS BEEN IN THE CAR DURING RUSH HOUR TRAFFIC A COUPLE TIMES WHILE THIS HAS HAPPENED. I HAVE CALLED BOTH KIA CORPORATE AND THE KIA DEALERSHIP WHERE THE WAS PURCHASED AND THEY CAN'T FIGURE OUT WHY THE CAR IS STALLING. AFTER 3-5 WEEKS OF GOING BACK AND FORTH WITH THE KIA CORPORATE AND THE DEALERSHIP THEY HAVE FINALLY TOLD ME THERE IS NOTHING THEY CAN DO.

Mileage: 23,450

May 10, 2017

ENGINE LOCKED UP DURRING ACCELERATION TO 40 MPH WHY MERGING INTO TRAFFIC FOUND OUT ENGINE HAS A BENT ROD. OIL AND COOLENT WHERE SUFFICINT BUT KIA WILL NOT FIX OR REPLACE. COULD OF CAUSED MY WIFE TO CRASH OR BE HIT BY TRAFFIC

Mileage: 89,117

May 3, 2017

ENGINE LIGHT CAME ON, THEN THE OIL LIGHT. I STOPPED TO CHECK OIL. THERE WAS NO OIL ON THE DIPSTICK. I CHECKED FOR LEAKS. FOUND NONE. I ADDED 2 QUARTS. THE ENGINE WAS KNOCKING. I TOOK IT TO THE DEALERSHIP. MY CAR WAS UNDER WARRANTY. BUT WOULDN'T REPLACE IT. IT WOULD COST ME $7200. SO I TRIED TO DRIVE IT HOME, AND IT QUIT.THE ENGINE SHUT DOWN. I HAD TO HAVE IT TOWED HOME. THIS WAS IN NOVEMBER 2016. AND IT IS STILL DOWN. THEN I HEARD KIA IS GETTING A CLASS ACTION LAWSUIT AGAINST THEM, FOR OIL FLOW ISSUES. I'M STILL PAYING ON THE CAR. I FINANCED THROUGH MY CREDIT UNION. SO THEY ALREADY GOT THERE MONEY. I THINK THAT IS WHY THEY ARE SCREWING ME OVER. TO BE CLEAR I HAD JUST LEFT THE DEALERSHIP WHEN IT QUIT. IT NEVER MADE A SOUND, THE DEALERSHIP HAD IT 3 DAYS.

Mileage: 24,000

Apr 19, 2017

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE SHOOK WHENEVER THE ENGINE WAS RUNNING AND A LOUD RATTLING NOISE WAS HEARD UNDERNEATH THE HOOD. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FOURTH PISTON FAILED AND NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SLUDGE IN THE OIL PAN CAUSED SLUDGE TO ENTER THE ENGINE. THE VEHICLE DID NOT RECEIVE AN OFFICIAL DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE REPAIR WAS NOT COVERED UNDER THE WARRANTY DUE TO THE SLUDGE IN THE ENGINE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

Apr 19, 2017

AFTER FUELING THE VEHICLE UP, AND STARTED TO HEAD DOWN A BUSY ROADWAY THE ENGINE OF MY VEHICLE SEIZED UP AND WOULD NOT START AGAIN. THE ONLY REASON BOTH THE DEALERSHIP AND MANUFACTURER ARE GIVING ME ITS BECAUSE OF THE LACK OF MAINTENANCE BUT THE CAR WAS BOUGHT IN TO THE DEALERSHIP SERVICE DEPARTMENT ON DECEMBER 16 2016, AND I WAS TOLD THAT EVERYTHING WAS FUNCTIONING. THIS SAME PROBLEM IS CURRENTLY GOING ON WITH THE 2011-2014 VERSION OF THIS VEHICLE BUT THE COMPANY REFUSES TO ACKNOWLEDGE THAT THE LATER VERSION MY HAVE THIS DANGEROUS ISSUE.

Mileage: 40,089

Apr 13, 2017

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, A RATTLING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

Apr 11, 2017

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ENGINE STALLED WHILE THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

Mileage: 67,000

Apr 11, 2017

THE VEHICLE STARTED IDLING ROUGHLY AND THE CHECK ENGINE LIGHT CAME ON. STOPPED AT THE NEAREST AUTOMOBILE CENTER, THEY INSPECTED THE VEHICLE AND INDICATED THAT THERE MAYBE A DEFECT TO THE ENGINE AND THAT MY ENGINE MAY NEED TO BE REPLACED.

Mileage: 66,000

Apr 10, 2017

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED ENGINE FAILURE DUE TO MAINTENANCE RELATED ISSUES AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT PROVIDED.

Mileage: 58,000

Apr 8, 2017

I HAVE TWO KIA, ONE 2013KIA SOUL, AND KIA OPTIMA 2015, FIRST THE KIA SOUL WON'T START, LOOKS LIKE NO BATTERY AT ALL, DEALER SAY IT WAS A BAD BATTERY, BUT THE PROBLEM START AGAIN, JUST THIS TIME LOOSE ALL POWER WHEN RUNNING, THEY TOWING BACK TO THE DEALER THIS TIME, THEY SAY THIS TIME WAS CRANK PISTON SENSOR, NO COST AT THIS TIME, THIS HAPPEN ON 08/01/2016, NOW THE KIA OPTIMA, SAME, I DRIVE ALL MORNING, THE DAY WAS HOT, AND I STOP AT THE STOREFOR WATER, DON'T TAKE MORE THEN 5MIN. WHEN I GET BACK TO MY CAR, CARS UNLOCK THE DOOR, BUT HAVE NO POWER AT ALL, I CHECK THE BATTERY WITH A FLUKE MULTIMETER, READS 12 VOLTS WHEN I DISCONNECT THE NEGATIVE POST, AND 6 VOLTS WHEN I CONNECTED BACK TO THE BATTERY, THEN MY FRIEND STOP BY, AND JUMPSTART MY CAR, SAME THING, I DISCONNECT THE NEGATIVE POST AND I TAKE CHASSIS GROUND FOR THE JUMPSTART, SAME THING, THEN I TOOK OF THE BATTERY FROM A CHEVY 2002 SILVERADO, MY FRIENDS TRUCK, AND I CONNECTED DIRECT TO MY CAR, SAME THING, I ENDED TO CALL ROAD SIDE ASSISTANCE FOR KIA MOTOR, TO TAKE IT TO THE KIA DEALER, THE TOWING TRUCK DRIVER SAY, THEY PICKUP A LOT OF KIA'S CARS FOR THE SAME REASON, THIS TIME HAPPEN ON 04/05/2017, I DID CLAIM TO KIA MOTOR, THEY SAY WAS THE BATTERY, AND I JUST THINK THEY WANT SALE A 300 AND SOMETHING BATTERY, AND A HAVE TO BUY A NEW BATTERY EVERY TWO YEARS, WITH THE NEW KIA AND HYUNDAI RECALLS I THINK THEY SHOULD RECALL THIS TWO CARS!!

Apr 8, 2017

ENGINE FAILURE WITH MY NEW 2015 KIA OPTIMA AT 42,000 MILES. KIA DENIED WARRANTY COVERAGE DUE TO NOT BEING ABLE TO PROVE ALL OIL CHANGES. KIA ALSO DENIED KNOWING THERE WAS AN ENGINE DEFECT ON THIS 2.4L GDI ENGINE. TODAY I SEE AN ENGINE RECALL FINALLY FROM KIA, HOWEVER THEY STOPPED PREMATURE AT THE 2014 MODEL. I HAD TO PAY FOR A NEW ENGINE TO BE INSTALLED OUT OF MY OWN POCKET ON A BRAND NEW VEHICLE.

Mileage: 42,000

Mar 15, 2017

WHILE DRIVING ON A BUSY INTERSTATE HIGHWAY, SUDDENLY A BATTERY WARNING LIGHT FLASHED ACROSS MY DASHBOARD AND MY VEHICLE BEGAN LOSING POWER. I DRIFTED TO THE RIGHT WITHIN SPEEDING TRAFFIC TRYING TO REACH THE SHOULDER OF THE ROAD. I DIDN'T MAKE AND MY VEHICLE CAME TO A COMPLETE STOP AND COULD NOT BE RESTARTED IN THE MIDDLE OF AN EXIT OFF RAMP. ONCOMING TRAFFIC WAS SWERVING AND COMING TO ABRUPT STOPS TO AVOID SLAMMING INTO THE REAR OF MY VEHICLE. I GOT OUT OF THE VEHICLE AND STOOD ON THE SIDE OF THE ROAD, IN FEAR OF BEING KILLED INSIDE THE VEHICLE. A POLICE OFFICER PUT OUT FLARES AND THEN STATE HIGHWAY ADMINISTRATION EMERGENCY TOW, MOVED MY VEHICLE TO THE SHOULDER OF THE ROAD, OUT OF THE WAY OF SPEEDING TRAFFIC. THE VEHICLE WAS THEN TOWED BY KIA ROADSIDE ASSISTANCE TO THE NEAREST KIA DEALERSHIP. THEY HAVE DIAGNOSED MY VEHICLE WITH "SLUDGE" IN THE ENGINE AND BURNT OUT STARTER, REQUIRING A NEW ENGINE AND STARTER. I HAVE PROVIDED ALL SERVICE RECORDS OF OIL CHANGES CONDUCTED AS REQUIRED WHICH WERE ALL PROVIDED BY KIA. CAR IS BRAND NEW UNDER WARRANTY, TWO YEARS OLD, WITH 18,561 MILES AND NO HISTORY OF WARNING LIGHTS. I WAS TOLD IT WOULD BE 2-3 BUSINESS DAYS FOR A DECISION. IT'S BEEN 6 BUSINESS DAYS AND I HAVEN'T RECEIVED A LOANER/REPLACEMENT VEHICLE NOR APPROVAL FOR THE REPAIR.

Mileage: 18,561

Feb 24, 2017

VEHICLE CUTOFF WHILE DRIVING ON THE FREEWAY THE VEHICLE CUT LOST SPEED AND CUT OFF.

Mileage: 49,000

Feb 16, 2017

20K MILES- 2015 KIA OPTIMA- WHITE SMOKE COMING OUT OF TAIL PIPE- VEHICLE CUTTING OUT /ALMOST STALLING WHEN ACCELERATING. NO INDICATOR LIGHT ILLUMINATED REGARDING OIL OR ENGINE ISSUE. TOOK TO DEALERSHIP- DIAGNOSED WITH "SLUDGE" AND TOLD NEED NEW ENGINE -QUOTE $6500-$8000 AND WAS TOLD MY OPTIONS WERE A.) FIX IT OR B.) DON'T FIX IT- PROVIDED OIL CHANGE RECEIPT HAD ON HAND- HAVE TO DIG & RESEARCH TO OBTAIN PAST SERVICE- WARRANTY CLAIM DENIED- KIA- UNWILLING TO ASSIST- BAD BUSINESS-

Mileage: 20,000

Jan 9, 2017

2015 KIA OPTIMA WAS OUT OF OIL @ 22,000 MILES AND NO INDICATOR LIGHT HAD GONE ON WHEN IT WAS TAKEN TO AN OIL CHANGE. THE OIL CHANGE PLACE WAS THE ONE THAT INDICATED THAT THE VEHICLE HAD NO OIL IN IT. IT STARTED MAKING SOME RATTLING NOISE SPECIALLY GOINT UPHILL SO I TOOK IT IN TO KIA SERVICE DEPARTMENT. THEY DIAGNOSED IT WITH "SLUDGE" IN THE ENGINE AND ENGINE WOULD HAVE TO BE REPLACED. I HAD TO PROVE 3 PREVIOUS RECEIPTS OF OIL CHANGES OTHERWISE THE WARRANTY WOULD NOT COVER IT. I DO NOT HAVE THOSE RECEIPTS AND 16 DAYS LATER TOOK IT TO THE SAME PLACE I DID MOST RECENT OIL CHANGE BECAUSE OIL LIGHT HAD TURNED ON. THE VEHICLE AGAIN HAD NO OIL IN IT. THE TOPPED IT OFF BUT MENTIONED THAT IT WAS NOT NORMAL FOR SUCH A RECENT MODEL TO BE BURNING OIL. VEHICLE IS STILL RUNNING BUT MAKES RATTLING NOISE ONCE IN A WHILE, PRODUCES WHITE SMOKE OUT OF EXHAUST PIPE AND I HAVE TO PUT OIL IN IT EVERY COUPLE OF DAYS. I CANNOT AFFORD TO BUY A NEW ENGINE. I AM A SINGLE MOM AND NEEDS A RELIABLE VEHICLE TO GET TO WORK.

Mileage: 22,000

Nov 3, 2016

THE VEHICLE WAS IN MOTION AND HAD AN OIL CHANGE THE PREVIOUS DAY. THE VEHICLE LOST POWER AND AN AUDIBLE CLICKING OR TAPPING NOISE CAME ON WHILE DRIVING ON THE HIGHWAY. MY WIFE HAD JUST ENOUGH TIME TO PULL OFF INTO A LOCAL BUSINESS AND PARKED THE CAR. I TOOK IT TO KIA AND THEY ADVISED THERE WAS "SLUDGE" IN THE ENGINE AND WE HAD NOT BEEN MAINTAIN THE VEHICLE PROPERLY. OFFERED TO PRODUCE RECORDS BUT THEY ADVISED THEY STILL WOULD NOT COVER IT. *TR

Mileage: 530,000

Oct 20, 2016

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE VEHICLE STALLED AND THE OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 6, 2016

DRIVING HOME FROM THE STORE LAST NIGHT AND MY CAR STARTED SPUTTERING AND STALLING, A CLOUD OF WHITE SMOKE CAME FROM MY EXHAUST PIPES. I PARKED IT CALLED MY DAD AND HE TOLD ME TO CHECK THE OIL. THERE WAS BARELY ANY OIL ON THE DIPSTICK EVEN THOUGH I HAD JUST GOT MY OIL CHANGED 10 DAYS EARLIER. I HAD THE COMPANY THAT CHANGED MY OIL CHECK IT OUT. THEY TOLD ME IT WAS SOMETHING INTERNALLY CAUSING THE OIL TO BURN OFF THEREFORE IT WAS A MANUFACTURERS ISSUE AND IT SHOULD BE COVERED UNDER WARRANTY. I HAD IT TOWED TO THE CLOSEST KIA DEALERSHIP AND WAITING TO HEAR WHAT THEIR DIAGNOSIS IS. MY CAR ONLY HAS 55,000 MILES ON IT, I HAVE ONLY HAD IT A LITTLE OVER A YEAR AND I BOUGHT IT BRAND NEW.

Sep 29, 2016

ENGINE FAILURE AT 15 MONTHS OLD AND 42,000 MILES. KIA DENIED WARRANTY COVERAGE BECAUSE I COULD NOT PROVE OIL CHANGES. SAME COMPLAINT AS THOUSANDS OF OTHER KIA VEHICLES, HAPPENED ABRUPTLY, CAR STARTING MAKING LOUD RATTLING NOISE ON ACCELERATION WHILE DRIVING, NO WARNING, SLUDGE IN ENGINE. I HAD TO PAY OUT OF POCKET FOR A NEW ENGINE TO BE INSTALLED WITH NO ASSISTANCE FROM KIA OR MY LOCAL DEALERSHIP.

Mileage: 42,000

Sep 9, 2016

MY 2015 KIA OPTIMA HAS 23000 MILES.. I COULDN'T REMEMBER WHEN I HAD THE OIL CHANGED,BUT I WAS DRIVING ON 75 COMING FROM FLA. THE AC STOP WORKING AND THEN SHORTLY AFTER THAT THE CAR STARTED TO SLOW DOWN. IT FINALLY CAME TO A COMPLETE STOP, WHEN I GOT IT TO THE KIA DEALERSHIP THEY INFORMED ME THAT THE ENGINE HAD SEIZED .BECAUSE THE SAID I COULD NOT PROVE THAT THE OIL HAD BEEN CHANGED,THE WARRANTY WOULD NOT COVER IT. I BOUGHT THE CAR BRAND NEW. ONLY HAD IT 15 MONTHS. THERE WAS NO WARNING LIGHTS OR ANY SIGNS OF TROUBLE .KIA WILL NOT FIX IT, THEY WANT ALMOST 8.000 TO PUT IN A NEW ENGINE.

Mileage: 23,490

Sep 7, 2016

AS I WAS DRIVING MY 2015 OPTIMA TO THE STORE MY CHECK ENGINE LIGHT CAME ON. THE NEXT DAY I STARTED MY CAR AND HEARD A RATTLING OR TICKING SOUND, THIS WAS ON LABOR DAY, SO I TURNED MY CAR OFF AND CALLED THE DEALERSHIP. DUE TO HOLIDAY THE SERVICE DEPT WAS NOT OPEN. I CALLED THEM AGAIN ON TUESDAY SEPT 6TH AND WAS ADVISED THEY WOULD HAVE IT TOWED. I RECEIVED A PHONE CALL ON TUESDAY EVENING STATING MY MOTOR HAS SLUDGE AND NEEDS TO BE REPLACED.

Mileage: 35,000

Sep 6, 2016

2015 KIA OPTIMA, ONLY 47K MILES....ENGINE FAILURE...THE DEALERSHIP SAYS ITS SLUDGE... AND I HAVE TO PROVIDE ALL MY MAINTENANCE RECORDS. IT STARTED WITH WHITE SMOKE COMING OUT OF THE TAILPIPE AND LOUD RATTLING NOISE WHEN I ACCELERATED, THEN THIS PAST SATURDAY, IT STARTED TO SHAKE VIOLENTLY AND THE CHECK ENGINE LIGHT WENT ON . I HAD TO GET IT TOWED. THIS IS KIA'S FAULT!!! NOT MINE. I'VE DONE THE SAME ROUTINE MAINTENANCE ON MY TOYOTA AND HONDA WHICH HAD OVER 100K MILES WITH NO PROBLEMS! I AM BEING TOLD BY KIA THAT IT WON'T BE COVERED UNDER THE WARRANTY.

Mileage: 47,000

Jun 15, 2016

MY 2015 KIA OPTIMA HAS 26,456 MILES. THE LAST OIL CHANGE WAS PERFORMED AT 26,064 MILES. ON 6/4/16 WHILE DRIVING APPROX. 50MPH IN 3 LANE TRAFFIC THE ENGINE SEIZED UP, CAR SHUT DOWN AND INTERIOR FILLED WITH SMOKE. HAD VEHICLE TOWED TO KIA. WAS TOLD IT NEEDS A NEW ENGINE DUE TO SLUDGE IN THE OIL. KIA IS REFUSING TO HONOR THE WARRANTY BECAUSE I CANNOT PRODUCE RECEIPTS FOR PREVIOUS OIL CHANGES. I HAVE RESEARCHED AND MANY OTHER KIA VEHICLES ARE HAVING VERY SIMILAR PROBLEMS WITH LOW MILES! THERE HAS TO BE SOMETHING WRONG THAT KIA IS NOT AWARE OF OR IS JUST NOT WILLING TO ADMIT. NOT ONLY WILL THEY NOT FIX MY VEHICLE BUT I FEAR SOMEONE IS GOING TO GET HURT OR EVEN KILLED. I INFORMED KIA OF MY CONCERN BUT THEY DID NOT SEEM TO CARE.

Mileage: 26,456

May 24, 2016

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 60 MPH, SMOKE EMITTED FROM THE ENGINE COMPARTMENT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE NUMBER TWO CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

Oct 27, 2015

I PURCHASED MY CAR IN THE GREATER SAN DIEGO AREA BACK IN JUNE 31. 2015. HAVE APPROXIMATELY 8K MILES ON MY VEHICLE AND NOTICE AROUND 3K MY CAR WOULD JERK WHEN COMING TO A COMPLETE STOP. THIS HAS HAPPENED A FEW TIMES APPROXIMATELY 3-4 TIME (AVERAGE ONCE A MONTH).AND TODAY 10-27-2015, MY CAR ONCE AGAIN JERK BUT THIS TIME THE ENGINE MADE A UNFAMILIAR SOUND. I WILL BE TAKING IT TO THE DEALERSHIP AS SOON AS POSSIBLE.MY CAR HAS RECEIVED ALL SCHEDULE MAINTENANCE; PER OWNER MANUEL. IT HAS PASSED ALL KIA CERTIFED DEALER/MECHANIC INSPECTION WHEN TAKEN IN. ALSO, WHEN THE CONTACT TO PURCHASE WAS SIGNED IT DID NOT GET A FULL INSPECTION AS THE DEALERSHIP WAS CLOSING AND THE APPROPRIATE STAFF FOR INSPECTION HAD LEFT FOR THE DAY. NOTICE WHEN I GOT HOME THE FRONT PASSENGER SIGNAL LIGHT DID NOT WORK. CALLED THE DEALERSHIP TO GET MY NEW CAR FIXED AND HAD TO WAIT FOR APPROXIMATELY 3-5 DAYS FOR THE REPAIR, AT THAT POINT IT ALSO PASSED THIER INSPECTION.

Feb 9, 2015

TL*THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE NOISE WAS EMITTING FROM THE ENGINE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000