2015 KIA OPTIMA Unknown Or Other Problems

133 complaints about Unknown Or Other

133
Complaints
2
Crashes
6
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (133)

Jan 8, 2026 Fire

My Kia OptimaLX had no check engine light not running any different no warning or light indicators turned on but car caught on fire while parked after only driving less than 5mins less than 1 mile from home. Entire front dash burned all the way to the gear shift. Every recall notice recieved was taken care of as soon as I was notified that there was a recall and they had the part to change it out. The engine was part of the recall and was replaced and a fuse module box was replaced 1 month or less from the time of the fire. Car is considered a total loss from insurance company.

Dec 29, 2025

The car is experiencing the same problem reported on technical service bulletin SA187 (Blind spot detection (BSD) system logic improvement (SA 187)) BUT KIA states my VIN number is not listed under the service bulletin and therefore I have to pay $189 to get a software upgrade done. The "Check BSD system" illuminated in the instrument cluster has been cleared twice by my mechanic and still comes back after a few days. To me this issue should have been made a recall because of its criticality... the BSD system is a core safety feature of cars and reduces accidents substantially. There was no way for me to know my car has this problem unless it is made a recall. I have NOT had any accident related to this issue but i had to pick an incident date to complete this complaint. I have called KIA customer service at 1-800-333-4542 twice to find out whether the VIN number should be included in the service bulletin and the answer was no and whether i should report this to NHTSA with the possibility that certain VIN numbers were left out of the service bulletin in error. No answer as to what to do to investigate this was given by KIA. That's why i'm reporting this on here. The service bulletin has been attached to this complaint. My question to NHTSA is whether certain vehicles were left out of the service bulletin in error and whether the manufacturer is liable for the repair at no cost to the consumer. If NHTSA finds out the manufacturer is liable will you notify them to pay on a case per case basis or will you make this service bulletin a recall? Again this is SAFETY HAZARD that can cause crashes and accidents. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 16, 2025

The paint is cracking and peeling off by the back window on the roof creating rust areas.

Sep 12, 2025

The car just shut off

Aug 16, 2025

Paint peeling

Aug 12, 2025

Well my paint is peeling everywhere I only had car 4 years, I can barely wash it because the car wash takes more paint off, I seen Hyundai do a paint recall or something like that so I'm wondering if it's the same for Kia.

Jul 8, 2025

The car makes a raddled noise when turn on and the car turns off when I press the brakes

Jun 26, 2025

Paint flakes and chips while driving or during car washes. Paint is "Snow White Peral". Numerous complaints have been filed about this paint to Kia as well. Kia needs to make this right.

Apr 23, 2025

I bought the car odometer and title both said 98xxx on the car. 3 days after I purchased the car the motor started knocking. Come to find out the actual miles are over 240,xxx. The mileage has been rolled back on the vehicle.

Jan 30, 2025

on 1/18/2025 my teenage daughter was driving down the highway at a speed of around 70 MPH when she heard a loud boom and her sunroof front panel blew broken glass into her car and all over her. She did not run into anything or see any items fly in the air at her car

Jan 19, 2025

I am writing to file a complaint regarding a 2015 Kia Optima I purchased from Synergy Auto Deals LLC (formerly located at 1001 S State Road 7 Hollywood, FL 33023). The dealership failed to disclose a critical open safety recall on the vehicle at the time of sale, which I believe violates consumer safety standards and puts me at significant risk. Details of the Complaint     1.    Undisclosed Safety Recall:     •    The vehicle has an open safety recall that was never disclosed during the purchase process. I only became aware of the recall after the sale, which has caused significant inconvenience and concern about my safety.     2.    Dealer Misrepresentation:     •    In addition to failing to disclose the safety recall, the dealership misrepresented other aspects of the sale, including the price and fees, and employed deceptive practices during the loan approval process.     3.    Expenses Incurred:     •    As a result of these issues, I have incurred additional costs, including:     •    Gas mileage to address the recall issue     •    New tires     •    Monthly payments for a vehicle that was sold under false pretenses     •    Insurance payments     •    Costs for repairs related to the recall Vehicle Information     •    Year: 2015     •    Make: Kia     •    Model: Optima      Desired Resolution I am requesting the NHTSA to:     •    Investigate this dealership’s practices, particularly regarding the failure to disclose safety recalls.     •    Assess whether this case is part of a broader pattern that may require additional enforcement actions.     •    Provide guidance on any potential remedies or reimbursements available for these safety-related violations. Thank you for your attention to this serious matter.

Jan 15, 2025

There is serious peeling/delamination of the paint off of my car.

Jan 3, 2025

My vehicle is painted in the Snow White Pearl. The paint started out looking almost "bubbled" but definitely showed serious signs of delamination, quickly after noticing the delamination, the paint flaked off in relatively large pieces all over my vehicle. There is paint missing from the hood, the roof, the back passenger side door, the quarter back panel of the passenger side, and one chip on the driver side door. I reached out to KIA regarding the issue and was told that there is nothing that can be done. I have gotten to the point that i cannot stand to look at the car I once loved so much, it is a shame. KIA is a company that I have been loyal to when it comes to vehicles and I have only owned KIA's since 2008 but after this issue I am almost embarrassed to show up anywhere driving this car.. and even more so I am upset that KIA will not do what it takes to remedy this issue for myself and so many others.

Sep 8, 2024

Engine may be blown not sure what all is affected. Engine died while driving. Trying to start makes a loud knocking in engine compartment.

Aug 21, 2024

Hi I have a 2015 Kia optima white(pearl). Like many other white Kia’s on the road, my paint is continuously simply flaking off. This problem is being ignored by Kia which is very frustrating. How is it that Kia is able to avoid this problem when several Kia’s are having the same problem but because our cars are “ out of warranty” for the useless first 3 years paint warranty they claim to have it’s ok. It’s outrageous a 2015 shouldn’t be having paint problems that insane to even think about.

Jul 23, 2024

I was driving on the expressway onto the exit ramp going about 75 mph when my car suddenly slowed down even though my foot was on the pedal as i kept trying to drive, it was slowing down. The temp gauge was exactly in the middle and the rpm was at 0. The mph was at 60 mph even though it was slowing down it didnt change on the reader. When i realized the mph on the reader was not changing all the service lights came out on the dash. So I idled to a stop on the side of the road when I got out of the car I realized there was smoke coming from the hood and it had a really awful smell of something burning. I know the engine didnt over heat because the coolant reservoir is full and the upper radiator hose had pressure. Ive been having an issue with burning oil so I topped it off with a qt of oil. I left the car off for about 2 hours and then tried to start it and the engine would not start , the break pedal became hard to push down but the burning smell got worse. So i decided to turn the car off again. Meanwhile im still stuck on the side of the road. I watched a couple of youtube videos and there are many people having the same issue with the radiator fan, or a leak in a pipe or hose, or some sort of sensor.

Jul 10, 2024

Window regular has been replaced 2 times in 2 years.Having problems again with the same drivers side window. Costing over $600.Window keep getting off track want go up and or down. COULDN'T drve rain pouring in .Regulator replaced year 2022, 2023 now awaiting a appointment for another replacement

Jul 10, 2024

My car was stolen using a usb cord and they tore my steering column, key ignition and brok my driver side passenger window.

Jul 1, 2024

The back passenger door wont close, the door latch is broken making it to where it will fly open at any time driving down the road.

Jun 18, 2024

has failed or is unable to remedy this safety recall It smells like burning

May 14, 2024

I have a leak in my truck after it rains.

May 8, 2024

Hybrid system malfunction

May 7, 2024

My paint is delaminating all over my vehicle and is flying off in large sheets. My car now has metal exposed which is susceptible to rust which poses a risk to the structure of my vehicle and the potential of my windshield flying off as a result. This first started occurring about a year ago. KIA fails to recognize this manufacturer defect and it continues to delaminate at an alarming rate.

Apr 28, 2024

Not sure what the exact problem is and my mechanic cannot figure out either, I had the car a little over a year purchased from carvana! First few months the brakes started messing up got caught in the rain ran into a trash can left minor scartches but nothing was wrong internally. September got side swiped on the highway not a reportable accident but I had to change whatever held the wheel literally everything that holds the right wheel had to be changed and after that incident a sensor came off, traction with wheels off but still drivable, about 3 days ago the engine just started making a cracking sound mechanic said it was some sensors he changed both and still making the weird noise, only had the car for a year and my mechanic cannot pinpoint the problem and suspects some type of engine issue which idk if it’s a recall on Kia optima’s or not because I don’t drive crazy!

Apr 19, 2024

I received a safety recall notice in November 2023 stating that there is defect with Hydraulic Electrical Control Unit (HECU) in my car that can result in an engine compartment fire either while I am driving my car or when it is parked. As of April 2024, I am still waiting to be notified that the part to fix this issue is available. This delay is putting my life and my children's lives at risk every time we drive in our only car, as well as the drivers around me if my car catches on fire when I am near them. In addition, this issue puts our home, as well as our neighbors' homes, at risk of catching on fire since I am not able to park outdoors away from other cars and structures as was recommended. In the past few days, I have felt a difference in my car's performance and today 04/19/24, the Malfunction Indicator Lamp (MIL) warning light turned on. According to the notice I received, I am supposed to stop driving my car and have it taken to a dealership immediately if this happens. However, I called my local dealership, and the earliest appointment available is on 05/13/24. I have no other car and cannot afford to drive a rental car for almost 30 days. I have been placed into a horrible situation because of this major issue. I have to risk my safety every time I am in car and even when it is simply parked because of this. This is completely unacceptable, and Kia should be held responsible immediately as I have no other means to remedy this problem.

Apr 6, 2024

Driving to work, that is less than 5 miles, started to hear a noise then car just stopped, called roadside assistance , towed to dealership. Had to wait for their diagnosis… I should be under my warranty. I have 44,400? Miles so under 100,000 miles. Has 10 yr warranty also but is 9 years old. Car paid off. They diagnosed rod bearings out and need a new engine—- m/b 6700.00 to replace engine. It should be under warranty- they said they had 4 recalls on that car/ make & model. I was never NOTIFIED so that is now supposedly null & void my warranty because they said my problem.

Mar 6, 2024

The last recall that was fixed is occuring again . Car loosing power warning signal popping up Sometimes smells like matches after parked.

Feb 20, 2024

While driving doesn't matter the speed, my car doesn't accelerate and jerks, it had does these many times and I take it into the shop, at least 3 times now, and they can't find anything. Since it doesn't do it when they test drive it, they don't know what is wrong. But it is very annoying, since there are times I have been on a highway and my car doesn't speed up.

Mileage: 125,935

Feb 8, 2024

3 months prior to my car going into limp mode I had an incident where I was on the highway and had to come to a stop of major traffic and suddenly my car cut off out of nowhere. I got it to crank after putting it in park, but it was very scary being on the highway thank God it was traffic to where cars wasn't going so fast. Fast-forward to my recent incident to now my car's now in limp mode (MIL) same situation different times was getting on the highway and started to pick up speed to accelerate to 60mph my engine light started to blink Non-Stop and here I am again in a terrifying situation to where I have to get back off of the freeway and I also was on my way to work now having to call in and praying and hoping nothing happens to me while trying to get my car home now I've called I'm certain dealerships decided to go with a dealership to get my recalls done and the dealer basically told me he told his mechanics to hurry up and do my recalls that he could do and get my car out of their shop and also told me to get rid of my car basically refusing to do what he's supposed to do regardless but I truly believe I need a new engine and that's why the dealer rushed me out I just want to know how can I get my vehicle fixed with no problems and also without dealerships denying me. I would love to hear back from you all to know my next step in getting my vehicle recall done please and thank you

Mileage: 101,650

Jan 4, 2024

While I was driving the car just stopped accelerating, the dash was still lit but the car went completely out would not turn over or restart,

Dec 27, 2023

Passenger door handle fell off in my hand. Worried the orhers will do the same. When I called the dealership in Cocoa FL they said that was the 5th call for door handles falling off this week. There was a recall for kia door handles in Canada. 5 calls to one dealership in a week! Multiply that by all the dealerships in the USA and add the ones that don't go through the dealerships. I believe it is worth an investigation into a recall.

Dec 23, 2023

Unknown

Dec 21, 2023

There seems to be some oil burning off when I drive. But none leaking on the ground. My car is consuming oil. Also if I press the gas to speed up, my car will stall a bit and then some black smoke will exit my exhaust.

Nov 29, 2023

engine died while driving 45 on highway, tow to garage and was told to take to dealership because of a recall for my engine. towed the car to the dealership and they check and are telling me that my car engine wasn't covered and I would have to paid for the repair. I was told the problem was the engine manufactured with the rod bearing issue. My safety was at risk because car died on a state highway.

Nov 13, 2023

Something is so wrong with my car, I can not see through the UVO screen no sound at all, can not detect my car key unless I put my key on dashboard. UVO works and dies instantly. Something in computer part of my KIA is BAD not operating normal. I take my car to KIA in Lithonia GA still NO HELP!! NO KIA DEALER WILL HELP ME UNLESS I PAY A HIGH DOLLAR! My 2015 Kia Optima EX needs help.

Mileage: 141,727

Nov 10, 2023

The paint on my Kia is abnormally bubbling and flaking off.

Oct 6, 2023

Windows were broken and steering column was broken in to. Car was stolen and spray painted the seats and front end was smashed.Car was totaled

Sep 27, 2023

My car is dragging/hesitant to pick up speed. While on the highway, it takes a while to reach minimal speed. No warning lights are on, but one mechanic advised code, under turbo boost. My steering wheel vibrates at speeds above 40 mph (unsure if it's related to turbo), but no one seems to be able to find the core of the problem for repair, Kia dealership included. I've been trying to seek repair for close to a year, without satisfaction.

Sep 11, 2023

My sunroof basically spontaneously combusted while I was driving, sending tiny shards of glass flying. Thank goodness my sunshade was closed to catch all the glass shards and that no vehicles or bystanders were nearby to be hit by glass. The loud noise startled me but I was able to keep calm enough to drive the car to a safe location to inspect what had happened

Sep 6, 2023

I have a 2015 Snow White Pearl Kia Optima. My car have several spots where the paint has started to boil and peel off the car. The peeling has spread to all over the car and I can see new spots that start off looking like a cigarette burn, you can also see where the paints bubbles up.

Sep 4, 2023

The paint is chipping off in large pieces. We hand wash this vehicle and the paint will just chip right off.

Aug 4, 2023

Pearl white paint is peeling and chipping. I have photos, paint Samples and Receipts from having to repair to prevent rust.

Jul 5, 2023

Paint peeling appears to be a defect in paint it is the Pearl White Paint

Jul 2, 2023

Car was stolen because of kia issue

May 7, 2023

The paint on my white 2015 kia optima is coming off and when my windshield was replaced more paint came off on the roof above the windshield.

May 1, 2023

My paint is bubbling, chipping and is destroyed for no reason. I was my car by hand with a special car wash soap and dry it with a shammy. I took pictures and within 2 months of having my car sit the paint it boiling? I have seen claims ona facebook page this is happening to other Kia models. My friend just got his Prius painted due to the same issue *same color Pearl White~ !!!!

Apr 28, 2023

My 2015 Kia is burning 1. a lot of oil and 2. The second is the car smells of gas scared it is one that will catch fire

Apr 28, 2023

Driving down a highway and my engine completely turned off. I was lucky enough to make it to the edge safely, but my car would not start. Had it towed to a Kia dealership where they told me since the reset never took place, they would not honor the recall. I’ve only had the car 3 months and was not alerted of any recalls at my last oil change.

Apr 12, 2023

In early February, my Kia was broken into and attempted to be stolen. There has been a lot of word going around about how Kia’s are easy to steal. My car fell victim to the viral trend of Kia theft. The damage done to my car included a broken window and my whole steering column ripped apart. The anti-theft protection has now become a safety issue because of the lack of industry standards for theft protection. I am still unable to drive my car because of the part shortage. I have been unable to drive my car for months.

Apr 2, 2023

The paint on my pearl white 2015 Kia started chipping around windshield areas a few years ago. Front ,side and back. Now the whole trunk is coming off and an area around rear passenger side. It just keeps spreading and I am so embarrassed and frustrated. My car is in great condition. no dents , no accidents! I take good care of it and this is what it looks like? Not right and Kia needs to do something about it.

Apr 1, 2023

Paint is peeling off of vehicle for no apparent reason. Large size pieces on the trench hood.

Mar 13, 2023

The fuel rail seals keep leaking and spraying fuel all over . Fuel rail needs replaced

Feb 17, 2023

Paint on the entire car is delaminating

Jan 22, 2023

Driving down the road and suddenly there was loud knocking and smoke coming from under the hood and got it to the side of the road and turned it off and now it won't crank. The dash lights come on when you turn the key and that's all it will do. No noises at all.

Dec 28, 2022

Severe chipping of the paint

Dec 17, 2022

On the behalf of my daughter I am filing this formal complaint: * On August 10, 2022 my daughter was driving home from Des Moines to Cedar Rapids, Iowa. She was on the highway and all of the sudden her car engine shut down, no warning lights came on prior to this happening. She did not have power steering, it took all she had to pull the car over safely, she was able to use the brakes but barely. She then tried to restart the vehicle, it was able to restart with no other problems along the way. This incident happened at 2am, had this occured earlier in the day, with heavy traffic the safety of my daughter and others would have been at a high risk, this could have caused a major accident. * On October 9, 2022 My daughter was just exiting the interstate, warning light appeared. She was approaching her home, not far from the highway, when the car engine shut down once again but this time it would not restart. The vehicle remains undrivable but is available for inspection upon request. * On October 10, 2022 I sent my step-father over to her house to take a look at her car. From his findings he stated that the oil plug was loose and that the oil had drained out. * On August 2, 2022 She had an oil change done at Jiffy Lube (Cedar Rapids,Ia.) I filed a complaint assuming that they did not properly tighten the oil plug. The manager from Jiffy Lube informed me that an investigation is in motion at this time for Kia (2005-2020) and Hyundai's due to oil plugs loosening and engines ramdomly shutting down at highway speeds. At this time I am strongly advising a thorough investigation into this matter. Thank you for your time.

Sep 22, 2022

Have a white pearl paint that is completely chipping off by the pillars, windshield sides, top of the trunk, roof, around the gas tank and some car door edges. Have read an excessive amount of kias with MAJOR white paint job problems. It is also obvious the paint is thin as water which is contributing to this issue.

Sep 12, 2022

Sunroof spontaneously shattered while driving down the road. The glass is pushing outward like it was broken from the inside of the car. Nothing hit the care at the time, there was a loud explosion sound and then cracking sounds after that.

Aug 31, 2022

1. The paint on my car has been pealing off. I can make myself available for the car to be inspected. 2. No 3. I have the problem on multiple vehicles of the same make and model 4. Yes 5. No This is problem that the manufacturer should be responsible for. It causes monetary damages to the owners. Upon resale of the vehicle they will be out thousands of dollars towards the value of the car.

Aug 29, 2022

I purchased a 2015 Kia Optima SXL Turbo in Snow White Pearl color on Dec 11,2020. In Mid 2021 I started to notice little chip marks in different places throughout the exterior of the car. On April 16,2022 i was washing my car to prepare for vacation and as i was washing a large patch of paint flew off. I attempted to rinse the car to prevent further chipping only to my surprise more paint flew off in another area. The more rinsed the worse it became. i havent washed my car since june in fear that paint would just keep peeling,

Aug 7, 2022

Clear coat or paint is peeling on the back passenger panel over the tire and on the trunk lid under the kia medallion.

Aug 6, 2022

Passenger side window would go down, but not up. Was unable to get an appointment with Dutchess Kia to bring vehicle in. Went to Knuckle Busters Tire & Auto in Highland, NY. I explained to them what was going on and Knuckle Busters stated that my car was the 5th Kia optima to come in with that same problem, which was replacing the motor or regulator and from some both. Per the mechanic Steve when he unscrewed the motor from the door it fell apart.

Jul 30, 2022

Kia cars lack an engine mobilizer or something and thieves are able to break in and bypass the cars alarm and break the steering column down and start the car with a simple usb and steal the car. Kia’s are being targeted because of this issue and are being stolen . This is a major safety problem and should be fixed . It has been all over the news and police departments are warning Kia owners about it .

Jul 24, 2022

Heard noise, while driving, hitting car. Fin cover for antenna broke off. Pulled over and luckily found it. Looks like it broke loose at connecting screws. Thankful no one was behind me at time.

Jul 18, 2022

Paint is coming off vehicles has been since I purchased it

Jul 12, 2022

I buy the car 2 week ago and star turn on light slow I just get afraid because I didn't know that the car need to go back to Kia for the recall and is a used car I will like to see how soon I can get to the dealer to get fix is the only thing that I have for work . And is give me some issues to with the gas cap

Jul 6, 2022

not really sure my car just started making a clicking noise out of no where & powered off & now it wont detect key or wont start up

Jun 23, 2022

Rapid delamination of paint including severe chipping and paint bubbles. Car was inspected at an auto body shop who provided the final determination of this issue as well as provided clarity that this is a known Kia issue. Kia is refusing to handle this.

Jun 15, 2022

There was no accident. My paint keeps chipping. I’ve never had a car chip paint like this one. I’ve seen multiple other cars who have the same exact car in the color Snow White have this problem. Very frustrating.

Jun 1, 2022

engine. unknown

May 28, 2022

Hello, I have a 2015 Kia Optima with Snow White Pearl paint. The paint has started to bubble and chip off. I understand that this paint color is an issue for cars in South Florida which have had the same issue. I have included pictures of the areas and also the vin with paint code.

May 11, 2022

The motor in my vehicle failed. It put myself, passengers, and others traveling on the highway at risk because the car shut down immediately in the road. The problem was identified by an independent service center. The vehicle was inspected by police and state troopers. There weren’t any warning lights prior to the failure.

Apr 18, 2022

I have a 2015 Kia Optima and the paint (Pearl White) is starting to peel of. It started on the front left of the windshield last December (2021) There is now the back right of the vehicle, the top of the trunk and the hood. After research on line, it looks like it is common on this paint type on the Kia models. I am seeking out some help to resolve this problem for everyone. I talked to my car dealer about the problem and told me that the warranty for the paint stops at 36000 miles. My car has 96021 and is not covered anymore, even if it is a defect. My car is starting to rust, no recourse from the dealer, need some support from the NHTSA department to resolve this problem that is not isolated to my vehicle only but many more. Sincerely,

Mar 15, 2022

2015 KIA Optima EX with snow white pearl paint delamination on the trunk and roof similar to several other reports on the KIA forum website.

Mar 4, 2022

The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 75 MPH the vehicle stalled. The vehicle lost power brake assist and power steering assist however, the vehicle was able to safely pull off the roadway. The contact stated no warning light was illuminated. The vehicle was towed to a non-affiliated dealer. The vehicle was not repaired. The VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 97,000.

Mileage: 97,000

Feb 13, 2022

Window regulator failed. Broke while it was 4 degrees outside and middle of snow storm. Seen this is a common problem that should be recalled . As repairs will cost me $600 that i dont have . !!!

Feb 10, 2022

I have a 2015 Kia optima that started experiencing problems the week of January 26th. I contacted Kia Consumer Affairs and was advised to have my car towed to Van Guard Kia of Arlington TX since there were 2-3 recalls on the car that I was not aware of. I was told by Kia Consumer Affairs that if the problem with my car was related to a recall, that Kia would be responsible for the repair. I spoke with George (service manager at dealership) today and he informed me that my car would need a new motor and this is due to the recalls on the car. George also stated that I would be responsible for the cost of the repair. I contacted Kia Consumer Affairs again this morning and was told they would have to call dealership and get more information. I've never had any problems with my car besides regular maintenance. The problem with my car started within 1 week. I find it highly offensive for Kia to ask for me to pay for repairs for a issue with my car that I didn't cause. I owe less than $2,000 on my car and I have never been late on my payments. The cost of a new motor is $5800 plus tax. I shouldn't be responsible for any repairs that are due to a recall on the car.

Feb 2, 2022

Using more than normal oil amount

Dec 27, 2021 Fire

My car caught on fire under the hood about 15 minutes after I drove and parked it. It was not running at the time the fire started. We tried to put it out with 2 fire extinguishers but were not able to. By the time the fire department arrived my car was completely engulfed in flames. It burnt to the ground and was a total loss!

Nov 30, 2021

The contact owns a 2015 Kia Optima. The contact stated while parked the vehicle would make a clicking noise coming from the steering column. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the rack and pinion to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided a case number. The failure mileage was approximately 64,000.

Mileage: 64,000

Nov 19, 2021

Incident previously reported by telephone to NHTSA agent. On 11/19 while writing report online, [XXX] was accidentally disconnected from Internet at approximately 4:40PM CST. Lengthy comments with details. Can you retrieve? If not and again more briefly, an incident of dangerous unexpected engine shut down and engagement of limp mode occurred on 9/17/21 while [XXX], son, was traveling at 70-75mph in busy traffic on I-43 just north of Milwaukee. Engine eventually restarted but NO check engine light. Oil level okay. Fuel okay. Still precautionary check by [XXX] for possible engine error codes same day immediately after engine failure (limp mode) at Advance Auto in Manitowoc, WI and NO CODES FOUND. Subsequently NO CODES FOUND by dealer on 10/22/21 I have re-uploaded documents indicating Kia Tech Support states "Do not perform any repairs if the concern cannot be duplicated" and also "see if the customer can duplicate it for you." That is absurd and completely irresponsible nonsense! Customer or other driver should drive at high speeds hoping for engine shut-down? Personal injury? Property damage? Death? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). Consumer stated 2015 Kia Optima engine replacement per Kia lifetime warranty on 2/16/22. Vehicle has been diagnoised.

Nov 17, 2021

I was on the freeway and out of no where I couldn’t accelerate and immediately my car slowed down and I had to get over the car behind me had to slam on breaks and I was almost hit twice car then flashed to pull over and charge battery but it’s a brand new battery everything still turned on just couldn’t accelerate so it’s now towed to Kia dealership to get diagnostics done scariest driving moment ever

Nov 1, 2021

It just started losing power. I looked it up online and there is a recall on the knock sensor harness/glow plug. Will not go over 60 mph.

Sep 25, 2021

I was driving my car and was hearing a clicking/thumping sound, until I turned left into a street where the motor just started shaking and making a louder noise. I started to press on the brakes because the sound and feeling of the car was very unusual. I came to a complete stop and put my car in park and waited where finally the engine just cut off even though the lights stayed on. I turned my key back to turn of the car and tried to turn it back on but my motor would just shake and my car would not turn on. i stepped outside and noticed there was oil spilling from under my car. I got it towed to a mechanic where they informed me my rod bearing came lose and punctured a hole in my engine. I called the KIA assistance center and said this was due to the recall SC212, but when i called a KIA dealership they said they could not cover the damage. Turns out this issue was part of a product improvement campaign which KIA would update the ECU in my vehicle.

Sep 3, 2021

My Kia Optima needs/needed to have a software update to the Engine Control Unit (ECU) to installed. The Knock Sensor Detection System (KSDS) protects the engine from excessive connecting rod bearing damage. There was/is nothing to detect the onset of excessive connecting rod bearing wear and alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. There is no indicative code to alert the driver and minimize the risk of a more severe engine failure. My car has experienced this inadequacy and is need of a full engine replacement because of it. There has been recalls on other years of the Kia Optima but, not the 2015. This is an increasing problem amongst Kia Optima 2015 owners and should not be treated separately from the other years that have experienced the same problem. My car jerked suddenly in traffic and came to a sudden stop almost causing me and my granddaughter to be in a collision with oncoming traffic, with no warning. Kia did a safety recall campaign for other models with this problem SC200**1 (Rev 1, 03/25/2021) but did not include the Kia Optima 2015.

Sep 2, 2021 Crash

The contact owns a 2015 Kia Optima. The contact stated their daughter was driving at 55 mph, the vehicle in front of the driver slammed on their brakes for a complete stop which caused the contact to depressed on the brake pedal however the vehicle did not stop or slow down causing the driver to crash into the rear of the vehicle in front. The driver-side air bag did deploy. The front end and hood were bent. No one was injured. There was no medical treatment at the scene. A police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 180,000.

Mileage: 180,000

Aug 7, 2021

On Monday, August 02, 2021, I was driving home from work and suddenly, when I stepped on the gas pedal, the car didn’t move but the RPMs were reveving very high and all the lights, accessories continued to work. The car had to be pushed out of the street and into a parking lot, until it was towed the following morning to my local mechanic. Upon inspection, it was determined that the engine had seized. I was informed that this is a well-established problem of similar models, years of Kia and Hyundai vehicles that occurred as result of an issue during the manufacturing process and that Kia was aware of the problem but refused to issue a recall. Due to Kia’s reluctance to reimburse owners for the repairs, there is a class-action lawsuit against Kia. My vehicle was towed on August 5, 2021 to Bob Rohrman’s Kia dealership on Golf Rd, Schaumburg IL.As a result, I am without a vehicle that I am still making payments on until December 2021.

Jul 29, 2021 Fire

I started driving to work drove a mile went to accelerate to get on the highway, all my dash lights came on and and i pulled over, my break was stiff so i figured it died, it started to smoke, at first the door wouldn’t open for me to get out, i had to manually unlock it which is weird because if my car is put into park the door automatically unlock normally, when i got out i saw the smoke getting thicker, so i backed up within minutes the car was in flames. I called 911 right away. There was really no warning at all!

Jun 10, 2021

Front low beams continue to be very dim. Cannot see a few feet in front of the car at night. Have replaced bulbs but nothing seems to work. Is consistent with other complaints of the same, noted with NHTSA.

Jun 8, 2021

My vehicle pearl white paint started peeling on both sides of my front window and now is peeling on my hood. I have filed 2 complaints with my dealership that took pictures and the first one was expired they said cause of covid. It's been several months now and still haven't heard about my 2nd request. It's peeling really bad and it's ridiculous that Kia isn't trying to fix this problem. My hood is starting to get rust spots where the paint has peeled. I'm very upset and frustrated with this problem. I really need to get my car repainted.

Jun 1, 2021

2015 Kia Optima, Snow White Pearl paint is peeling off hood, and rails around windshield.

Mar 14, 2021

THE SHARK FIN ANTENNA COVER COMES OFF DURING HIGH SPEED AND MY IMPACT ANOTHER VEHICLE WHICH MAY CAUSE AN ACCIDENT.

Mileage: 65,000

Dec 7, 2020 Fire

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT HER BROTHER WAS DRIVING THE VEHICLE AND HE SMELLED SMOKE. THERE WAS FIRE IN THE TRUNK ON THE PASSENGER'S SIDE OF THE VEHICLE. THE BROTHER WAS ABLE TO PULL OVER AND RETRIEVE A FIRE EXTINGUISHER AND PUT OUT THE FIRE. THE CONTACT CONTACTED HER INSURANCE COMPANY AND THEY DIRECTED HER TO TAKE THE VEHICLE TO RECOMMENDED INDEPENDENT MECHANIC AND THE REPAIRS WERE COMPLETED. THE CAUSE OF THE FIRE NOT DIAGNOSED. THE CONTACT THEN RECEIVED A RECALL LETTER NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC). THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

Oct 7, 2020

DRIVING THE 15 KIA OPTIMA WHEN THE VEHICLE START LOSS THE POWER AND ENGINE DIE, TRY TO START AND ENGINE START HARD. TOWING TO A MECHANIC SHOP, EVERYTHING LOOKS FINE, NO CODES, START THE ENGINE AND THE NOISE CAME, ENGINE IS NOCKING.

Mileage: 58,100

Sep 7, 2020

HI MY 2015 KIA OPTIMA ON 08/07/2020 I PUT THE RECOMMENDED GAS IN MY TANK AND THEN GOT ONTO THE INTERSTATE AFTER ABOUT 5-15 MINS IT STARTED LOOSING POWER AND I COULD NO LONGER ACCELERATE PAST 60. ALSO NOW WHEN I START DRIVING IT JERKS REALLY BAD AND WON'T GO PAST 2 ON THE RPMS. WHEN IT JERKS I'M ASSUMING THAT IT IS THE GEARS TRYING TO CHANGE. ALSO MY CHECK ENGINE HAS ACTED WEIRD EVER SINCE BUYING THIS CAR IT COMES AND GOES AND JUST RECENTLY IS WHEN IT STAYED ON AND WHEN THIS HAPPENED IT BEGAN FLASHING WHEN THE LOSS OF POWER AND COULDN'T ACCELERATE PROPERLY ISSUE BEGAN

Mileage: 171,361

Sep 4, 2020

'VE HAD NOTHING BUT PROBLEMS WITH MY CAR, FIRST WITH MY BREAK LIGHT SWITCH, THEN MY A/C CONTROL PANEL WENT OUT . NOW. AS I WAS WAITING FOR MY FOOD IN THE DRIVE THROUGH LANE MY CAR ENGINE TURNED OFF BUT MY CAR WAS STILL ON, I WAS ABLE TO TURN MY CAR OFF AND GET MY ENGINE GOING AGAIN.I ALSO HAVE AN ISSUE WHERE MY ENGINE WON'T START BUT MY CAR WILL TURN ON ALSO WHEN STOPPED AT STOP LIGHTS I OFTEN FEEL MY CAR JITTER A LITTLE. I HAD MY BATTERY CHECKED BUT THAT WASN'T THE PROBLEM. I WILL BE TAKING MY CAR TO THE DEALERSHIP TO SEE WHAT THE ISSUE IS.

Mileage: 111,000

Jul 24, 2020

I WAS DRIVING AND OUT OF NOWHERE THE CAR STARTED TO BOG DOWN AND THE CHECK ENGINE LIGHT CAME ON. IT CONTINUED TO DO IT EVERY FEW SECONDS AND WAS GETTING WORSE THE WHOLE WAY TO THE SHOP, WHICH WAS THE CLOSEST ONE I COULD FIND AS SOON AS IT STARTED DOING IT. THE SHOP RAN THE ERROR CODE AND GOT A KNOCK SENSOR ERROR. I HAD KIA COME PICK IT UP AND TAKE IT TO THE SHOP. THE SHOP PERFORMED A BEARING CLEARANCE CHECK AND THE VEHICLE DID NOT PASS SO THEY REPLACED THE ENGINE AND INTAKE MANIFOLD DUE TO "CATASTROPHIC FAILURE". WHILE REPLACING THE ENGINE THEY FOUND THE TURBO HAD PLAY AND SO THEY INSTALLED A NEW TURBO ASSEMBLY. AFTER ENGINE REPLACEMENT THEY FOUND THE STARTER SEIZED, THEY REPLACED THE STARTER. AFTER ENGINE REPLACEMENT THEY PERFORMED THE ECU UPDATE AND RESET ADAPTIVE VALUES, THEN PERFORMED WIRING SIGNAL INTERFERENCE CHECK WHICH STARTED OK. IMMEDIATELY AFTER GETTING THE VEHICLE BACK FROM THE SHOP I NOTICED A LOUD NOISE COMING FROM FRONT DRIVER WHEEL AREA. SHOP ENDED UP REPLACING CALIPER AND WHEEL BEARINGS ALONG WITH NEEDING AN ALIGNMENT. ALL HAPPENED AROUND 58K MILES. LUCKILY STILL UNDER WARRANTY. SHOP SAID IT WAS JUST A BAD ENGINE. NOTHING I COULD OF DONE COULD OF CAUSED IT.

Mileage: 58,400

Apr 15, 2020

MY CAR HAS A FOUL SMELL IN IT I TOOK IT TO MY MECHANIC AND THEY TOLD ME THAT IT HAS BACTERIA GROWING UNDER THE DASHBOARD AND THE ENGINE AND THAT'S WHY IT SMELL LIKE MOLD WHEN I TURN ON THE A/C I JUST BOUGHT THE CAR ABOUT 4 MONTHS AGO FROM DRIVETIME IN COLUMBUS. *TR

Jan 20, 2020

THEIR IS A CONTINUOUS SOUND COMING OUT FROM THE TOP OF THE DASH BOARD, WHEN YOU START THE ENGINE. THIS SHARP SOUND SOMETIMES OCCURS TIME TO TIME TO COURSE DISCOMFORT TO ANYONE INSIDE THE CAR. THIS SHARP SOUND OCCUR SOME TIMES AND NOT ALWAYS. BUT WHEN OCCUR IT TAKES THE FULL DAY AND DOES NOT STOP FOR TWO TO THREE DAYS. THEIR IS ALSO LOT OF COMPLAIN ABOUT THIS SOUND ON YOUTUBE WITH KIA OPTIMA CUSTOMER WITH THE SAME SOUND COMING FROM THE TOP OF THE DASH BOARD, WHEN THE ENGINE IS START. PLEASE INVESTIGATE AND REVIEW COMMENTS FROM OTHER CUSTOMERS FROM GOOGLE AND YOUTUBE REGARDING THE PROBLEM.

Mileage: 87,046

Dec 27, 2019

I WANTED TO ADD MORE INFORMATION TO MY COMPLAINT. WHEN IN MOTION IN FRONT OF HIGH SCHOOL CAR WENT INTO LIMP MODE WITH KNOCKING NOISE COMING FROM ENGINE. MY HUSBAND IS A MECHANIC AND DISCOVERED METAL FLAKES INSIDE ENGINE. I WAS NEVER NOTIFIED OF ANY RECALLS INVOLVING THE ENGINE. NOW I HAVE TO PURCHASE A NEW OR REMANUFACTURED ENGINE COSTING ESTIMATED $3000 TO $4500 NOT INCLUDING CORE CHARGES AND SHIPPING FEES.

Mileage: 109,000

Dec 24, 2019

THE SPEED LIMIT ON THE FREEWAY AT 70 AND THE CAR CUT BUT ALL LIGHTS WHER STILL ON IT TO ME TO SIT FOR 5 MINUTES AND THEN IT STARTED BUT A FEW DAYS LATER MY CHECK EINGINE LIGHT CAME ON AND THEY SAY IT A P0014 CODE BUT THE CAR IS KNOCKING.

Mileage: 119,278

Dec 5, 2019

AIRBAG LIGHT KEEP COMING ON, CHECK ENGINE LIGHT KEEP COMING ON

Nov 27, 2019

I WAS DRIVING DOWN I25 AROUND 530PM AFTER WORK WHEN ALL OF A SUDDEN MY SLIDING SUNROOF GLASS EXPLODED. THERE WAS NO ONE AROUND ME AT ALL THANK GOD BECAUSE THE GLASS WENT EVERYWHERE AND I DIDN'T HAVE MY 10YR OLD SON IN THE CAR AS I USUALLY DO. KIA IN MOTOR CITY COLORADO SPRINGS IS WHERE WE BOUGHT IT. THIS WAS OUR FIRST LOW MILAGE EXPENSIVE CAR WE HAVE EVER BOUGHT. KIA TOLD US ITS NOT THERE PROBLEM AND WE MUST HAVE HIT A ROCK OR SOMETHING BUT THIS WAS FALSE. AS I HIT NOTHING.

Mileage: 41,000

Nov 20, 2019

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

Mileage: 63,000

Oct 6, 2019

I HAVE A 2015 KIA OPTIMA PURCHASED IN OCTOBER 2017 WITH 34K MILES APPROX. I AM CONSTANTLY PUTTING OIL IN MY CAR AND IT SEEMS TO EVAPORATE IN 2-3 DAYS. THERE IS NO LEAK AND WE HAVE NO IDEA WHY THE CAR IS CONSUMING SO MUCH OIL. LATELY THE CAR HAS BEEN KNOCKING AND WHEN ACCELERATING TO MERGE ONTO HIGHWAY, THE VEHICLE STARTS TO SPUTTER AND BEGINS TO STALL. I DO NOT FEEL SAFE IN THIS VEHICLE WITH MY CHILDREN AND NO LONGER USE THIS VEHICLE ON A DAILY BASIS. AFTER DOING SOME RESEARCH, I FIND THAT THIS YEAR VEHICLE HAS THE MOST OVERALL CONSUMER COMPLAINTS AND THERE STILL HAS YET TO BE A RECALL ON THE ENGINE? I DO NOT UNDERSTAND WHY KIA SKIPPED THIS YEAR?? LET ALONE BLAME CONSUMERS THAT IT'S THEIR FAULT FOR NOT FOLLOWING THE MAINTENANCE SCHEDULE, YET WHEN TOLD THE SCHEDULE HAS BEEN FOLLOWED, WILL FIND SOME OTHER LAME EXCUSE SO THE MANUFACTURER IS NOT AT FAULT. WHAT IS IT GOING TO TAKE TO HAVE THIS ENGINE RECALLED? WE AS CONSUMERS, MYSELF, A SINGLE HARD WORKING PARENT, DO NOT HAVE THE MEANS TO BUY ANOTHER VEHICLE JUST BECAUSE KIA SAYS IT'S NOT THEIR FAULT. THIS PROBLEM STARTED BEGINNING OF APRIL 2019, MY VEHICLE HAS 52K.

Mileage: 48,000

Sep 26, 2019

INTERMITENT EBGINE LIGHT AND GOES ON AND OFF. HAD IN A LOCAL SHOP AND THEY STATE ITS A CALAYTIC CONVERTER. THE VEHICLE DOES HAVE SLIGHT TICK ONLY WITH EXCILARATION ON AN UPHILL CLIMB BUT NOT HARDLY NOTICEABLE. NO LOSS OF POWER OR OTHER ISSUE. CAR HAS APPROXIMATELY 76,700 MILES.

Mileage: 76,600

Aug 23, 2019

ENGINE LIGHT PLUS TRIANGLE LIGHT KEEPS COMING ON AND OFF PART WAS REPLACED LIGHT STAYED OFF FOR 1 DAY CAME BACK ON AND LOSSES POWER I HAVE MY GRANDCHILDREN THIS HAPPENED IN TRAFFIC KEEP TAKING TO DEALERSHOP THEY CLAIM RHEY ARE QAITING ON QORS FROM MANUFACTURERS NO WORD FOR 2 MONTHS NOW THEY HAVE BEEN DODGING MY CALLS BY PUTTING ME ON HOLD OR DROPPING MY CALLS

Mileage: 50,000

Jul 16, 2019

THE FOLLOWING HAPPENS ANYTIME WHILE DRIVING THE ELECTRONIC CONTROL UNIT AND SOFTWARE, SENSORS, ACTUATORS, WARNING LIGHTS, FAULT CODES, AND PERFORMANCE RELATED CONCERNS OF THE ELECTRONIC STABILITY CONTROL SYSTEM. MY PASSENGER WINDOW WON'T GO UP ONCE YOU PUT IT DOWN WITHOUT A FIGHT. I BEEN TO THE DEALER 4 TIMES AND IT'S NOT FIXED.

Mileage: 85,000

Jun 24, 2019

IT SEEMS THAT MY LIGHTS ALWAYS GO OUT! I'VE REPLACED THE FRONT LIGHT 3 TIMES IN ONE YEAR. AND THE BACK BRAKE LIGHTS AS WELL. I AM ALWAYS GETTING PULLED OVER BECAUSE OF MY LIGHT GOING OUT! THE TRIM SEEMS TO FALL OFF AS WELL ON BACK DOORS ABOVE WINDOW.

Mileage: 150,000

Jun 20, 2019

WAS DRIVING ON THE FREEWAY AT ABOUT 55 MPH, GOT IN LANE 4 TO EXIT THE HIGHWAY WHEN MY ENGINE JUST TURNED OFF. I DRIFTED TO THE SIDE OF THE HIGHWAY AND TRIED TO RESTART THE ENGINE. WHEN I TRIED TO RESTART THE ENGINE SMOKE STARTED TO COME FROM THE ENGINE. TOWED THE VEHICLE TO THE DEALERSHIP WHERE THEY STATED THAT THEY WOULD CALL ME WITH ANY UPDATES (THIS WAS AFTER TELLING ME THAT IT WOULD COST $165 TO DIAGNOSE). JUST GOT THE ECU UPDATED APPROX. 6 MONTHS AGO. NO CHECK ENGINE LIGHT OR ANYTHING POPPED UP ON THE DASH, JUST GOT THE OIL CHANGED 06/15/2019. THERE ARE APPROX. 118K MILES.

Mileage: 118,000

May 30, 2019

MY CAR ENGINE LIGHT KEEP COMING ON THEN IT WILL GO OFF FOR AWHILE THEN BACK ON

Apr 16, 2019

WHEN I GET IN THE CAR SOMETIMES IT CRANKS RIGHT UP WITH NO PROBLEM BUT ON THAT SAME DAY OR THE NEXT I CAN TRY AND FRANK IT BUT IT WON'T FRANK IT JUST CLICKS THE DASH BOARD WILL LIGHT UP AND EVERYTHING AND AFTER TWO OR THREE ATTEMPTS IT IT WILL CRANKS UP AND HAVE NO PROBLEMS FOR A FEW HOURS THEN I CHECK IT AND THEN IT MIGHT FRANK RIGHT UP AND MIGHT JUST CLICK A FEW TIMES AND THEN CRANK RIGHT UP I THINK ITS IN THE IGNITION SWITCH I DON'T UNDERSTAND THIS HAS BEEN GOING ON ABOUT 4 MONTHS

Mileage: 80,635

Apr 15, 2019

I OWN A 2015 KIA OPTIMA. I HAVE A PANORAMIC SUNROOF THAT STRETCHES HE ENTIRE LENGTH OF THE CAR. I WAS DRIVING DOWN THE HIGHWAY DURING A VERY BRUTAL WINTER WHERE WE HAD TEMPERATURES IN THE MINUS CATEGORY A FEW TIMES. WHILE DRIVING ON THE BELTWAY DOING APPROX. 55MPH, THERE WAS A LOUD SOUND THAT SOUNDED LIKE A GUN SHIT. WHEN I WAS ABLE TO SAFELY GET SOMEWHERE SO I COULD SEE WHAT HAPPENED, I NOTICED THAT MY SUNROOF HAD EXPLODED AND SHATTERED. THE COVER WAS NOT OPEN BECAUSE IT WAS WINTER, SO LUCKILY THE SHATTERED GLASS COLLECTED INTO ON TOP OF THE COVER, OTHERWISE IT WOULD HAVE BLOWN THROUGHOUT MY CAR AND WHOEVER WAS IN IT AT THE TIME CAUSING PHYSICAL HARM. I WAS TOLD BY THE DEALERSHIP THAT THEY HAD HEARD IT HAPPENED BEFORE, AND BECAUSE OF THE TEMPERATURE SOMETHING MADE THE GLASS EXPAND.

Mileage: 60,000

Mar 27, 2019

ON OCTOBER 15, 2018, I PURCHASED FROM PEP BOYS FOUR GOODYEAR ALL SEASON 205/65R16 TIRES. ON TWO SEPARATE OCCASIONS SINCE THEN I HAVE HAD A TIRE PUNCTURE AND FLATTEN IMMEDIATELY AS A RESULT OF VERY LITTLE MEASURABLE SIDE IMPACT WITH A CURB. AFTER RESEARCHING THIS MATTER ONLINE I HAVE DETERMINED THAT OTHERS ARE HAVING THE SAME ISSUE WITH THIS GOODYEAR STYLE TIRE. I HAVE WRITTEN TO GOODYEAR CEO RICHARD KRAMER THREE TIMES (SEE ATTACHED DOCUMENTS) AND GOODYEAR'S RESPONSE TO DATE HAS BEEN LACKING.

Mileage: 60,000

Feb 23, 2019

THIS COMPLAINT HAS NOTHING TO DO WITH MY VEHICLE. IT IS ABOUT OTHER PEOPLE'S VEHICLES THAT HAVE THE SUPER-BRIGHT HEADLIGHTS. I GET TEMPORARILY BLINDED BY THESE LATE MODEL VEHICLES WITH NEW TECHNOLOGY HEADLIGHTS (HID OR LED) WHEN THEY ARE COMING TOWARD ME. I HAVE LONG RESPECTED THE OVERSIGHT PROVIDED FOR VEHICLE SAFETY IN THIS COUNTRY AND HAVE ALWAYS TRUSTED THAT PROPER CONSIDERATIONS ARE MADE TO ENSURE VEHICLES ARE SAFE. BUT I CAN'T FOR THE LIFE OF ME UNDERSTAND HOW THE SUPER-BRIGHT HEADLIGHTS HAVE MADE IT PAST SAFETY CONSIDERATIONS, AND THAT THEY HAVE NOT BEEN REGULATED OUT OF EXISTENCE. IT SHOULDN'T BE THAT HARD TO DEFINE MAXIMUM LIMITS FOR HEADLIGHT INTENSITY AND EFFECTIVE LIGHTING DISTANCE THAT WOULD PREVENT THE BLINDING OF ONCOMING DRIVERS. THIS IS A MAJOR ISSUE ON AMERICAN ROADS, AND I'D BE SHOCKED IF IT HASN'T ALREADY CAUSED ACCIDENTS, INJURIES, AND DEATH. PLEASE RECTIFY THIS OVERSIGHT IMMEDIATELY TO ENSURE THAT THE REPUTATION OF AMERICAN CAR/ROAD SAFETY IS RESTORED AND TO PREVENT NEEDLESS INJURIES AND DEATH.

Jan 31, 2019

I WAS DRIVING ON MY DRIVEWAY GOING LESS THAN 10MPH AND ALL THE SUDDEN I HEARD A NOISE LIKE I WAS BEING SHOT AT. I IMMEDIATELY STOPPED AND GOT OUT TO SEE WHAT THE PROBLEM WAS AND NOTICED MY SUN ROOF HAD EXPLODED OUTWARDS

Mileage: 103,000

Nov 15, 2018

IN THE PAST 2 MONTHS I HAVE NOTICED MY CAR SHUDDERS AND SHAKES A LOT WHEN IT IS STOPPED AT A STOPLIGHT OR WHEN PARKED WITH THE ENGINE IDLING IT USED TO BE THAT I DIDN'T EVEN KNOW THE CAR WAS RUNNING IN EITHER OF THESE POSITIONS.

Mileage: 34,000

Nov 13, 2018 Fire

AT APPROXIMATELY 4:30 A.M. ON NOVEMBER 12, 2018, THE ENGINE BECAME FULLY ENGULFED IN FLAMES WHILE THE CAR WAS PARKED ON THE STREET IN FRONT OF OUR HOUSE AND TURNED OFF. NO ONE HAD DRIVEN THE CAR FOR SEVERAL HOURS. THE FIRE DESTROYED THE ENTIRE FRONT END OF THE CAR, MELTED THE TIRES AND FILLED THE INTERIOR OF THE CAR WITH SMOKE. FORTUNATELY, THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE BEFORE IT SPREAD TO THE GAS TANK.

Mileage: 62,555

Oct 5, 2018

BACK UP CAMERA FAILED IN VEHICLE AND KIA DEALER WANTED TO CHARGE $1000.00 TO FIX IT THE CAR HAS LESS THAN 55,000 MILES .

Mileage: 52,000

Sep 21, 2018

BODY PAINT IS PEELING ON HOOD AND REAR BUMPER ; KIA DEALER SAID KIA ONLY WARRANTS THE PAINT JOB FOR ONLY 3 YEARS. I AM CONTENDING KIA KNOWS THIS AND IS DECEIVING ITS CUSTOMERS FROM DAY 1; UNACCEPTABLE !

Mileage: 55,388

Sep 12, 2018

ENGINE ( AND ELECTRICAL SYSTEMS ) SHUT DOWN (3 TIMES) COMPLETELY AND UNEXPECTEDLY , WHILE CAR WAS IN MOTION AT HIGHWAY SPEEDS( TWICE) AND ONCE WHILE AT TOLLS. ALSO NOTICED THAT WHEN YOU TURN KEY OCCASIONALLY , ITS LIKE BATTERY IS DEAD. I BELIEVE THAT FIRST AND SECOND TIMES I WAS FLASHING HI BEAMS AT HIGHWAY SPEEDS. AFTER THESE EVENTS HAPPEN , THE MILEAGE GUAGE RESETS, AND CLOCK IS WRONG. ALSO NOTICE THAT THE RADIO FLICKERS,, AND OR TURNS OFF ON ITS OWN. ALSO, NOT ABLE TO RESET TRIP MILEAGE, AND NOTICED THAT SHIFTER BUTTON INTERMITTENTLY WILL NOT DEPRESS.

Mileage: 31,500

Jul 24, 2018 Fire

KIA OPTIMA 2015 WITH 20K MILES CAUGHT FIRE. ENGINE STOPPED WHILE AT RED LIGHT, IN DRIVE. STRONG SMELL OF BURNING PLASTIC. CALLED 911. VEHICLE BEHIND ME CALLED REPORTING SEEING FLAMES COMING FROM UNDERNEATH VEHICLE. KIA REPLACED ENTIRE ENGINE WITH NO EXPLANATION AS TO WHY THIS HAPPENED.

Mileage: 20,000

Jul 19, 2018

THE ISSUE I AM HAVING, IS MY CAR COMPLETELY SHUTTING OFF WHILE DRIVING. THIS HAPPENED FOR THE FORTH TIME SINCE LEASING THE VEHICLE NEW IN 2015. AFTER THE FIRST TWO OCCURRENCES WHICH TOOK PLACE A FEW MONTHS AFTER PURCHASE, I TOOK INTO THE DEALERSHIP AND THEY WEREN'T ABLE TO FIND THE PROBLEM. ABOUT TWO WEEKS AGO WHILE SITTING AT STOP LIGHT IT COMPLETELY SHUT OFF. THIS MORNING WHILE DRIVING DOWN THE ROAD IT COMPLETELY SHUT OFF. LUCKILY I WAS ABLE TO PULL OVER SAFELY PUT THE CAR IN PARK AND RESTART THE VEHICLE. IT RUNS FINE OTHERWISE. I AM ALWAYS ABLE TO START THE VEHICLE RIGHT BACK UP. I BELIEVE THERE WAS A RECALL ON THE 2011 - 2014 OPTIMA ENGINE FOR A SIMILAR ISSUE. I AM TAKING THE CAR INTO THE DEALERSHIP THIS AFTERNOON. I AM DEFINITELY DON'T FEEL SAFE IN THE VEHICLE.

Mileage: 38,127

Mar 17, 2018

TAKATA RECALL ,GEAR SHIFT STUCK IN PARK

Mileage: 32,000

Jan 31, 2018

DRIVING DOWN THE ROAD TODAY, GOING NO FASTER THAN 70 MPH. SUDDENLY I HEARD SOMETHING THAT SOUNDED LIKE GUN SHOTS. IT WAS MY SUNROOF, IT HAD EXPLODED!

Mileage: 70,000

Dec 8, 2017

ON 11/29/17 AT AROUND 1:30PM WHILE DRIVING ON THE FREEWAY ON INTERSTATE 80 WEST BOUND I HEARD A LOUD BANG THAT SOUNDED LIKE IT CAME FROM ABOVE. THE BANG WAS SO LOUD THAT IT STARTLED ME. I THEN FELT AIR RUSHING IN FROM ABOVE MY HEAD. IT WAS THEN THAT I KNEW THE SOUND WAS THE EXPLOSION OF MY SUNROOF. I THEN EXITED THE FREEWAY AND TOOK PHOTOS OF MY CAR. MY SUNROOF WAS CLOSED WHEN IT EXPLODED, SO FORTUNATELY THE BROKEN GLASS DID NOT FALL INTO THE CAR. THE GLASS BROKE DIRECTLY ABOVE MY HEAD. WHEN I WAS DRIVING IT WAS AT SPEED LIMIT (65MPH) IN THE CITY OF PINOLE, CA BETWEEN EXITS APPIAN WAY AND RICHMOND PARKWAY. AT THE TIME OF THE SUNROOF EXPLOSION, I WAS NOT UNDER AN UNDERPASS, THE FREEWAY WAS NOT UNDER CONSTRUCTION, AND I WAS NOT BY TRUCKS. THIS INCIDENT HAPPENED ON A CLEAR SKY DAY AND IT THE WEATHER TEMPERATURE WAS IN THE 60S. MY CAR HAS ABOUT 40,000 MILES AND WAS LEASED FROM THE KIA OAKLAND LOCATION. TODAY IS 12/8/17 AND IT HAS NOW BEEN OVER A WEEK, AND KIA STILL HAS YET TO ASSIGN SOMEONE TO LOOK AT MY CAR AFTER SAYING THEY ARE GOING TO INVESTIGATE THE CLAIM. MY CAR HAS STILL NOT FIXED AS OF TODAY.

Mileage: 40,000

Nov 21, 2017

SUNROOF EXPLODED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY.

Mileage: 30,000

Aug 15, 2017

WHEN TURNING ON THE A/C SYSTEM I GET A REALLY STRONG MILDEW/HORRIBLE SMELL FROM THE VENTS. I BELIEVE IT RESULTS IN WATER ACCUMULATING IN IT, PROMOTING THE GROWTH OF THE MOLD, AND WHENEVER YOU TURN ON THE AIR CONDITIONER, THE FIRST THING YOU DO IS GET HIT WITH A BLAST OF MOLDY AIR ALSO, WHEN A/C IS OFF IT HAS A VERY STRONG SMELL AS WELL WHICH I NEED TO OPEN THE WINDOWS BECAUSE IT GETS ME DIZZY AND NAUSEOUS. I DON'T THINK THIS IS SAFE AND IT'S A HEALTH HAZARD. AFTER RESEARCHING ON THE INTERNET, IT SEEMS LIKE THIS IS A COMMON PROBLEMS WITH KIA CARS DUE TO DESIGN FLAW. MANY HAVE COMPLAINED TO KIA, BUT KIA HAS NOT TAKEN AN APPROACH TO FIX THIS PROBLEM. I'VE TAKEN MY CAR TO THE DEALER AND I WAS TOLD IT CAN BE FIXED FOR $150.00, BUT I WAS TOLD IT'S NOT GUARANTEE THE PROBLEM WILL BE FIXED. I'VE MADE A COMPLAINT TO KIA MOTORS AMERICA COOPERATE, BUT HAS ADVISED THIS PROBLEM IS NOT UNDER WARRANTY AND IS NOT VERY HELPFUL. I WOULD LIKE TO FILE A FORMAL COMPLAINT.

Apr 14, 2017

TAKATA RECALL: DRIVING THE CAR DOWN A CITY STREET WHEN IT SUDDENLY CEASED TO ACCELERATE. THE POWER STEERING STOPPED AS IT COASTED INTO A SIDE STREET TO GET OFF THE BUSY ROAD. I COULD SMELL WIRES BURNING AS A ELECTRICAL FIRE.I IMMEDIATELY GOT MYSELF AND FAMILY OUT OF THE CAR AFRAID IT WAS ON FIRE. THE INSIDE OF THE CAR FILLED WITH ELECTRICAL SMELL AND SMOKE. I CALLED THE 360 KIA TO HAVE THE CAR TOWED TO THE DEALERSHIP SINCE I BOUGHT A "GOLD" WARRANTY WHEN I PURCHASED THE VEHICLE THEY LITERALLY LOST MY CAR FOR SIX DAYS AND THEN CALLED ME WANTING MY SERVICE RECORDS STATING THE CAR HAD NO OIL IN THE MOTOR. THIS IS A OUTLANDISH LIE! MY CAR HAD PLENTY OF OIL IN IT ...I NEVER SAW A ENGINE LIGHT COME ON INDICATING THAT I HAD MOTOR PROBLEMS NOR DID I SMELL OIL . THIS WAS A "SUDDEN " MALFUNCTION. MY CAR NEVER RAN HOT NOR DID MY GAUGES EVER INDICATE A PROBLEM. I HAD THE CAR FOR RIGHT AT 40K MILES AND HAD A OIL CHANGE DUE AGAIN AT THE END OF APRIL.

Mileage: 40,000

Apr 8, 2017

I HAVE TWO KIA, ONE 2013KIA SOUL, AND KIA OPTIMA 2015, FIRST THE KIA SOUL WON'T START, LOOKS LIKE NO BATTERY AT ALL, DEALER SAY IT WAS A BAD BATTERY, BUT THE PROBLEM START AGAIN, JUST THIS TIME LOOSE ALL POWER WHEN RUNNING, THEY TOWING BACK TO THE DEALER THIS TIME, THEY SAY THIS TIME WAS CRANK PISTON SENSOR, NO COST AT THIS TIME, THIS HAPPEN ON 08/01/2016, NOW THE KIA OPTIMA, SAME, I DRIVE ALL MORNING, THE DAY WAS HOT, AND I STOP AT THE STOREFOR WATER, DON'T TAKE MORE THEN 5MIN. WHEN I GET BACK TO MY CAR, CARS UNLOCK THE DOOR, BUT HAVE NO POWER AT ALL, I CHECK THE BATTERY WITH A FLUKE MULTIMETER, READS 12 VOLTS WHEN I DISCONNECT THE NEGATIVE POST, AND 6 VOLTS WHEN I CONNECTED BACK TO THE BATTERY, THEN MY FRIEND STOP BY, AND JUMPSTART MY CAR, SAME THING, I DISCONNECT THE NEGATIVE POST AND I TAKE CHASSIS GROUND FOR THE JUMPSTART, SAME THING, THEN I TOOK OF THE BATTERY FROM A CHEVY 2002 SILVERADO, MY FRIENDS TRUCK, AND I CONNECTED DIRECT TO MY CAR, SAME THING, I ENDED TO CALL ROAD SIDE ASSISTANCE FOR KIA MOTOR, TO TAKE IT TO THE KIA DEALER, THE TOWING TRUCK DRIVER SAY, THEY PICKUP A LOT OF KIA'S CARS FOR THE SAME REASON, THIS TIME HAPPEN ON 04/05/2017, I DID CLAIM TO KIA MOTOR, THEY SAY WAS THE BATTERY, AND I JUST THINK THEY WANT SALE A 300 AND SOMETHING BATTERY, AND A HAVE TO BUY A NEW BATTERY EVERY TWO YEARS, WITH THE NEW KIA AND HYUNDAI RECALLS I THINK THEY SHOULD RECALL THIS TWO CARS!!

Mar 14, 2017

WHILE DRIVING DURING THE DAY, ON THE HIGHWAY, I HEARD A LOUD BOOM, SOUNDED LIKE A GUNSHOT. LOOKED IN THE REARVIEW MIRROR AND SAW BLACK STUFF FLYING OFF THE BACK END OF THE CAR INTO THE STREET. THEN HEARD WIND AND FELT WET, SO OPENED THE INTERIOR SHADE TO MY SUNROOF AND THERE ARE A HUGE OPEN HOLE IN THE MIDDLE OF MY SUNROOF.. THERE WAS NO TRAFFIC ON THE HIGHWAY, NO OTHER CARS AROUND ME. IT WAS RAINING, BUT A LIGHT MIST TYPE RAIN. THE SOUND THAT I HEARD SOUNDED LIKE A EXPLOSION OR GUNSHOT AND THE ROOF'S GLASS WAS MISSING AND SOME CAME INTO THE CAR WHEN I OPENED THE SHADE. THE GLASS LOOKS AS IF IT BLEW OUT FROM INSIDE.. IT WAS MUSHROOMED NOT CAVED IN.

Mileage: 25,283

Nov 30, 2016 Crash

COMING OFF AN OFF RAMP ON GREENBRIAR SOUTH IN CHESAPEAK VIRGINIA, I HEARD A CRACKING NOISE FROM UNDER THE CAR. THERE WAS NOTHING IN THE ROAD NOR WAS THERE ANY POT HOLES. THE VEHICLE THEN STARTED PULLING TO THE RIGHT AND WHEN I STARTED PULLING THE STEERING WHEEL TO THE LEFT I CONTINUED TO DRIFT RIGHT. I THEN LANDED INTO A GUARD RAIL AT APPROXIMATELY 15 TO 20 MILES PER HOUR. THERE WAS A WITNESS BEHIND ME THAT CAN ATTEST TO THIS INCIDENT. THE TIE ROD END HAD BROKEN CLEAN IN HALF AS IF IT WAS CUT WITH A PAIR OF SICCORS WHICH CAUSED ME TO LOSE ALL STEERING CAPABILITY THEN ULTIMATELY CAUSED ME TO COLLIDE WITH THE GUARD RAIL. BASICALLY DESTROYING MY FRONT END AND THE FRONT RIGHT SIDE OF THE VEHICLE AND THE DRIVERS AIR BAG WAS DEPLOYED. I WAS MAKING A SLIGHT RIGHT HAND CURVED TURN ON AN OFF RAMP. OFF HIGHWAY 64.

Mileage: 56,100

Jan 6, 2015

PAINT ON HOOD ROOF TRUNK HAD SPOTS IN PAINT ORANGE PEEL IN PAINT ON PASSENGER SIDE OF CAR

Mileage: 121