2016 KIA OPTIMA Unknown Or Other Problems

While driving, the vehicle suddenly developed a loud knocking noise from the engine. Within one block the vehicle began smoking heavily from under the hood. I pulled over, opened the hood, and flames were visible. This is a 2016 Kia Optima with the 2.4L Theta II engine. Approximately one year ago the original engine seized and was replaced by a Kia dealer under the Theta II engine recall (SC172/SC147) and class-action settlement. This is the second catastrophic failure of a Theta II engine in this vehicle. The replacement engine has now failed in the exact same manner as the thousands of other documented cases — rod bearing failure leading to knocking, overheating, and engine compartment fire. The dealership (Fowler Kia of Windsor, CO) inspected the vehicle and quoted over $6,000 in repairs (melted engine wiring harness, ECM connector, battery cables, airbox, intake boot, etc.) while claiming the fire was “unknown cause/not the engine,” despite the clear knocking immediately preceding the fire. Kia Consumer Affairs has an open case but has not yet resolved coverage. This is a known, ongoing safety defect covered under multiple NHTSA investigations (PE21004, EA22002) and Kia recalls. I no longer feel safe in this vehicle and am requesting immediate investigation and inclusion in any expanded recall or remedy.

Vehicle: 2016 Kia Optima LX Turbo – Approx. 114,155 miles** This complaint concerns ongoing systemic defects affecting the electrical, braking, and engine management systems of the referenced vehicle. Despite multiple documented repair attempts, the failures persist, creating continuous and significant safety hazards. The vehicle has experienced repeated electrical system malfunctions, including multiple battery failures (three replacements within one year), sustained low-voltage conditions, and intermittent lighting loss. Notably, the headlights and exterior lighting have shut off unexpectedly during extended highway operation. The brake control system is also compromised. The electronic emergency brake has engaged spontaneously while the vehicle was in motion, causing abrupt deceleration without driver input. Additionally, the vehicle exhibits continuous fuel vapor and engine performance defects. The purge valve has been replaced four times, yet the failure recurs. The vehicle frequently hesitates upon acceleration, exhibits delayed throttle response, and jerks during takeoff, creating hazardous conditions when merging into traffic or crossing intersections. Given the repeated nature of these defects and the lack of resolution through standard repairs, I believe the vehicle may contain inherent design or manufacturing defects affecting the electrical charging system, ECU, fuel vapor management components, and electronic braking controls. I request that NHTSA conduct an investigation into these safety-related defects.

I have a 2016 KIA Optima SX Turbo with 33,500 miles that the windows one by one are failing due to a defective regulator drum gear. This very flimsy gear fails and the window will not roll up. I have had 3 out of 4 fail in the last month. The only way to keep the window up is to shimmy them. This creates a huge safety risk in the event of an accident and also can impact the collision safety system including airbags. KIA is aware of this situation as outlined in their Technical Service Bulletin dated March 2021. I believe it's bulletin MC-10189544-0011. I've contacted the dealer who doesn't think there is a recall on this issue. This issue creates a safety issue that after only 33,500 miles should not exist.

In 2024 the window regulator went in the drivers side back window costing me $700 and on 9/22/2025 the drivers side front window regulator just went costing me another $700. I see many are having this issue but no recall

While driving at approximately 45/50 mph, the right rear window suddenly dropped into the door panel without warning. This unexpected failure startled me and created a distraction while driving, as well as compromised my ability to hear and concentrate safely. My left rear window has also slipped into the door panel and is now being held up by shims and I have now discovered that the issue is due to a failed window regulator. This is a known issue in similar vehicles and poses a potential safety hazard, especially during adverse weather or high-speed driving. The Manufacturer has not issued a recall only a bulletin and the cost that was quoted to me from Hendrick Kia of Concord was over $900 dollars a regulator.

I own a 2016 Kia Optima EX with VIN [XXX] . The engine failed at 85,763 miles due to a rod bearing seizure. This matches the known defect in Kia’s 2.4L GDI engines, which has been the subject of recalls and service campaigns in the past. Despite being covered under Kia’s extended engine warranty, Kia America denied my engine replacement claim. They cited "vehicle reconditioning" and "multiple ownership" as reasons — neither of which are valid grounds to void warranty coverage, especially for a known defect. A certified Kia dealership (Mark Kia in Scottsdale, AZ) approved my vehicle for warranty replacement, and submitted the request. Kia corporate denied it. This creates a serious safety concern and shows that Kia may be wrongfully avoiding responsibility for this defect. Please investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 days. Spark plugs changed, coolant thermostat changed and now the engine was reported that it has failed. Still in the shop currently.

All 4 of the window regulator motors blew in my windows at the same time, only about 9 years into the vehicle's life. The little plastic pulleys that move the cables degrade over time and then ruin the rest of the window motor when they break, and since they decided not to make this an easily repairable part it requires the entire window regulator assembly which is half of the door to be replaced, not just this plastic part. I had to replace all 4 of them out of my own money, KIA REFUSED to replace something that is completely 100% their fault and it cost me over $3,500 to repair all four windows that went out pretty much at the same time. It's insane silly that anyone's windows can just break at anytime and be stuck in the down position. I can't just put up trash bags and then not be able to see a thing while I wait to get it fixed if it happens again. I was lucky enough to be in a position to get it looked at quickly, but it is absolutely insane that KIA would refuse to cover such a defect. There is already a class-action lawsuit over this I believe but they haven't even attempted to remedy the situation. Not everyone has time to wait for a lawsuit to settle. There should absolutely be some kind of recall/extended warranty on their windows. My engine blew at 57,400 miles only a few months later which is separate and was replaced but it's just insane that I was promised a car but got a piece of trash that consistently breaks while all I can get is a replacement engine with the same exact problem and no confirmation that the same thing won't just happen again while they continue to use the same defective engine over 10 model years. I want them to fix their issues not slap a band-aid over them and hope for the best. This company has been knowingly selling cars built to end up in a landfill within 10 years and they don't care.

Have a shake during accelerating 35-40 mph and then again at 70 mph. There is an axle, recall on 2016 kia optima. for certain months, my is not included. how is the recall determined. Have not had it checked out yet. It seems to be getting worst, will check soon.

The car caught on fire while I was driving. No warning lights came on and the car didn't show it was running hot. I tried to engage the brakes, and they malfunctioned. I coasted the car to the side of the highway, where the fire and smoke plumed from under the car. I immediately exited the car and ran. As I was running from the car the grass was on fire. The car was totally destroyed by fire. The car has not been inspected by my insurance or Kia. Kia has a class action settlement for car fires the year, make, and model of mine.

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There is a clean slit on my dashboard where the passenger airbags are it’s started to form a complete square around the air bag placement and I’m worried it might have a problem with the airbags and its not just cosmetic. When I googled the issue there are tons of kia drivers with the same clean sit appearing over the passenger air bag. I contacted Kia dealership and they said I’d have to pay for a diagnostic fee to determine if it’s a problem but there’s clearly a problem with the 2016 kia so I’m sure all of us owners would appreciate it being recalled

I have requested that this recall be repaired and updated with the NHTSA, however I've made an appointment, taken this vehicle to the dealership, and called Kia corporate, but they have yet to update this repair so that it shows repaired in the system. In addition to this, when I took the vehicle to have the recall fixed, there were other important recalls that I wasn't notified about, this includes the vehicle anti-theft software for this particular model, make, and year and another product improvement as I was also told by another Kia associate that this one may be regarding the ECU on this engine.

Driver front side window, Passenger front side window, Rear Driver side window. All windows not going up and down. I had to put door wedges down in the panel to keep windows from falling. I was informed that the regulator and motor in panels that control the switches for movement of windows are burned out. I was also informed from the mechanic this could of been a fire hazard. I was informed from the mechanic. No one around our area had these parts. If I were to purchase them from KIA dealership it would cost $1300 to fix all three windows. I don't have that kind of money for repair. Especially when I am not the only person that is dealing with these issues. The list goes on unsatisfied Kia optima owners that is having the same issue with windows.

The windows will NOT stay up, front passenger window has come completely loose from its track and has fallen down in such away, that it slams against the inside door panel, the only part of the window you can see is the triangle shaped edge that would normally fit in the corner of the window. I'm [XXX], with kids and this is my only transportation. Winter is here and the only window that stays up is the drivers side, and it's about to go too, it wobbles when rolling it up or down. My dad was a mechanic all his life, but he's [XXX]. I use to help him work on cars every day.. I have a torn rotator cuff from turning my now deceased husband in the month long hospital stay, been with him since I was 17, I'm now [XXX] , and can not do a lot of things I once did.. I do NOT have the money to fix this car as my husband died 2 months ago being flown in a helicopter twice to the hospital, is more expensive than ANY vehicle around here costs, i cant work due to my torn rotator cuff. No one in their right mind would buy my car with the windows.. I've done some research and my Kia optima is just one of thousands with this same issue. The only option I have is to walk the 5 miles into town to get what me and what's left of my family's essentials. I've never had a Kia before, and I'll never get another one. My car also burns oil, I know this because I was raised to know how to check to see if it's burning oil, I took it into dardanelle tire and auto, I know the lead mechanic. I was informed that in fact it was burning oil, and I knew that meant I would have to be checking the oil every other day. The exhaust pipe has SO much black burnt oil all over the entire end of the pipe.. check engine light came on 2 weeks after I bought it, something about the catalyst. The small dealership owner told me everything was perfect on this car, he lied, they have ways of turning the check engine light off, I've seen my dad do it. I think it's time for a recall already. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

The front and rear windows come down unexpectedly. The power controls do not control the windows. This is especially dangerous when younger children are riding in the car and can reach their hands out the windows because the windows just come down. I have to manually lift my windows up

The window regulators in my 2016 Kia Optima have/are failing. The white drum gear that rolls the window up/down shreds and the window falls. My safety is put at risk with this due to the fact that if the window glass were to drop abruptly, it would shatter. To add to the matter, I was out of town this past weekend when another one of my windows failed and had I had not known how to pull the door apart and pull the window back up and tape it, I could have been at major risk of robbery or more. The problem has been reproduced 3/4 times on my car so far. The first time was about a year ago, I repaired the issue myself (costly). Now i have 2 more windows that have failed and i have tape holding them up until i can afford to fix them because Kia charges an ungodly amount to repair.

As of today all 4 of my power windows have failed. The first was in Feb, 2 in AUG (50K miles) and the last one today. Looking at the failed parts it matches Kia TSB#300.

All the window regulators continue to turn but the windows stay down and won't go up. Leading cause, the gear that connects to the motor and window regulator wires is plastic and erdes over time causing it to shred itself. Now my windows will not go up.

I am experiencing window regulator failures on all four windows of my 2016 Kia Optima LX, which began in 2021 and continues to the present. The windows either do not stay up or operate irregularly. I have seen similar reports from other 2016 Kia Optima and 2017 Kia Sportage owners. This issue poses a safety and security risk due to potential distraction while driving and inability to secure the vehicle.

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I apologize if this is not filed in the correct place. Issue: 2016 Kia Optima, peeling paint on the hood and quarter-panel. New areas are popping up and old areas are getting worse. Color Paint: Snow White Pearl

My back windows will not roll up and down with the buttons and now whenever I hit a bump and even shut my door, the windows fall down. The only way to get them back up is to physically pull them back up. I cannot get the stay up.

Mya paint is bubbling , chipping and peeling all over my car.

I got on the Highway after work, particularly hot day so I had the a/c running. Following nobody, and not next to any cars I hear a loud "crack," followed by yet another loud crack, glass flying to the back of my car, sunroof cover starts rattling back and fourth. I pull over after being jump scared, and come to find my sun roof to be blown upwards.

All four windows are not operational and ceased function. All 4 of the windows are currently propped up. I spoke to Kia Dealership and they are familiar with the problem they are having alot of complaints with this issue. They can repair all 4 windows for a cost of $2000.00 +. I really don’t have the money for this. I got pulled over by the cops and was so scared because I couldn’t roll my windows down. This is very unsafe. I’m in a very difficult situation. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue, [XXX] et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Window stop working and will not stay up.

I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle is defectively unsafe, and unreliable due to PCM not functioning properly!!!

Snow White Pearl paint is flying off of my car in big splotches.

My 2016 Optima started burning a quart of oil at 60000 miles I am now burning over 1 quart of oil every 1000 miles. I took it to the dealership where I bought it from and was they would change my oil to do an oil consumption test and I was to drive it no more than 1000 miles. I brought up my warranty for engine replacement and was told yes I do have warranty. I drove it just under 1000 miles took it back, was told I was burning oil but I would need to do an engine flush 1st, for the cost of $600. I told the young women that was not what she said. I have been dealing with this issue since 2021. I don’t know if you can help me or not , if not can you give me any advice Thank you (I am not sure of the exact dates that it started)

Earlier this week, I went to the grocery store and noticed that the antenna cover had fallen off my car during the drive. Nothing unusual had happened on the way. In fact, the only thing unusual over the last few weeks was some rather cold temperatures for Georgia. I did look up recalls and saw that there was a recall for this item for Kia Optimas from 2016, but a service technician said that the recall did not include my vehicle. Is it possible that the recall is not inclusive of all vehicles with a problem? This is a surprisingly expensive repair for me otherwise. Thanks for your consideration and I appreciate any guidance you can give me.

Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it’s a on going issue with this model car.

All four windows are not operational and ceased function within 2 months of the initial rear window failing. Three of the windows are currently propped up by door stops and the driver window is stuck all the way down. I spoke to Kia Dealership and they are familiar with the problem. It happens a lot in warm climates. They can repair all 4 windows for a cost of $2000.00 to $2400. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue. Michael Le Beau, et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2016 Optima has the Pearl White paint. In April 2018 I noticed that it started peeling on the hood. The dealership told me that since I was past the 36k mile warranty (I was at 39k miles then) that I would have to cover the cost out of pocket. It's sad that the vehicle was not even 2 years old and that the paint was coming off and the dealership basically told me "oh well". I am now scared to hand wash the vehicle for fear of it getting any worse. If Kia knew/knows there was an issue with the paint, why don't they just make it right? It's now all over the car that it has peeled off, not just exclusively to the hood, and theres even rust that has started to show up in aomw of those paintless spots. I have always hand washed the vehicle, waxed, never taken to a car wash either. You can see from the pictures provided that this is not caused by rocks or pressure. You see on the rear driverside how it starts to form bubbles or air pockets before it cracks and then peels off from the frame of the vehicle.

We were backing up of out a parking spot at the local 7 eleven and another car almost cream us till the associate that was outside at the moment yelled out a warning

I most recently started noticing that my oil changes were not lasting at around 46,174 miles. I found this to unusual in a car with low mileage. I had to result to buying oil from a local store. The light indicator started coming on when ever I apply the brakes. When I checked my oil, it was completely dry. So I started monitoring the oil intake, even after I had oil changes at the dealership in which I mentioned that it appears to be taking in an excessive amount of oil. What I noticed was that I was adding oil every week. I did not detect any outward appearance of a leak. In addition, I experienced on several occasion what felt like the car was having a seizure. As soon as I filled up the gas tank. The car froze up, steering wheel would not move and the car was in drive but not accelerating. I immediately shut the engine off, then restarted the car. That seem to alleviate the problem for that time. It then got really bad, that it shook and was running rough as if it was falling apart. So I drove it the dealership, explained the two problems I had, running rough and a high level of oil being used in between oil changes. I was given a diagnosis on cylinders misfiring and needing spark plugs replacement, and ignition coils. Nothing about the oil issue. I was later told that would be an additional diagnosis charge to check. I asked about engine warranty and possible complaints or recalls, and was told that my issues would not be covered under the warranty. I purchased the items they indicated needed to be addressed and took my car to someone else. That's where it was discovered, when the spark plugs were removed, that oil was sitting in each pocket or cup that holds the spark plugs. All of them were soaked in oil. Though the spark plugs have been replaced and the rough shaking of the car has subsided, the acceleration is still questionable and I'm still having to fill my car with oil weekly. I'm not due for oil change until 51,174 miles and I'm currently at 51, 098.

I had all four of my window regulators to go out within two days of each other and now my windows constantly drop automatically while driving especially if I go over speed bumps, hit pot holes or any type of bump. I try to keep them up by placing paper or holders in them but they only hold up for so long and at times when I’m driving they drop down and I’m afraid the glass will break completely because one of them dropped while driving and the window cracked. This is a very dangerous situation and Kia tried to charge me when I went to them and I know this has to be a defect for all windows to go out.

I got this recall done. I found out about it because my insurance raised a couple hundred dollars a month and when I called they told me about this recall. I got the recall done however, when the insurance pulls up my VIN # they state it is still flagged. I contacted NYS DMV about this and they stated the information is supposed to be sent to you (NHTSA). When I put in my VIN number in the window prior it came up with the safety issue and said 0 recalls. So, does that mean that it was sent in that the car has this? I was on the phone today with KIA for almost an hour and they could not advise me on anything pertaining to this. I would appreciate if you can let me know if the document was sent/processed because the insurance company is stating my VIN number is still flagged. Thank you for any help you provide me. I am using this form because when I clicked on email I do not have the email app installed and could not find a regular email address. my email is : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All four windows stopped working within two months of each other. The motors still work, but the plastics parts inside broke. The trunk latch also stopped working and the trunk won’t stay shut. There are recalls on the 2016 Optima for the trunk latch, but the dealer says my VIN isn’t involved. There are also tech notices for the windows on the 2016 Kia optima, but no recalls yet. There is a class action lawsuit for the windows also for safety reasons. No one would be able to get out of the windows or trunk if the car were in an accident because none of them work. Kia is useless to fix their junky cars. The mileage is 70,000.

Pearl white paint peeling in chunks of hood. All four window regulators went out within six months. Transmission had to be replaced Hard shift rear end Motor replaced

Both rear windows, independently and at different times, have needed to have the gear inside the door panel that rolls the windows up and down replaced due to spontaneous stripping and total failure. The dealer has replaced the offending parts, which are sold only as part of a much larger / very large component panel, i.e. it is not possible to replace only the small plastic stripped-out gear. My safety was at risk both times because the window would not go up, resulting in my inability to lock and secure my car. If I had small children who ride in the back seat (I don't, but surely others who have this car do), I would not be able to secure their safety inside the vehicle. The problem has been inspected, confirmed, and repaired by the dealer. It is a known recurring problem by the manufacturer Kia, but they refuse to issue a recall. The first time it happened the car was still under warranty so there was no charge to me. With the second window the car was no longer under warranty and I had to pay the full cost of the repair. There were no warnings of pending failure; the windows were rolled down and just failed to roll up. I wish to state for the record that although this is a 2016 model and therefore is now 7 years old (in 2023), it has only 14,000 actual miles on it, i.e. I drive the car only around town for errands, etc. From 2017 (when we purchased the car) through mid-2020, I drove it 18 miles per week to my part-time job very near my home. I retired in mid-2020 and drive the car even less now. Furthermore, I've had riders in the back seat probably less than a dozen times in 7 years, my point being that the rear windows are rarely used. Mostly they have been used by me as the driver when I want to release built-up heat from the car when it has been sitting all day in the NC summer sun and I'm going out once or twice a week to drive it somewhere (like the grocery store). This failure should not be happening with a car with so little usage on it!

My daughter was driving on the interstate and her car lost power while driving. This is a major safety issue. A car losing power in the middle of 80 or higher mph traffic could result in fatalities.

Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.

The window regulator in all four windows gave out back to back with little use of windows to begin with. Apparently Kia knows of issue but won’t recall part.

My kia Burns lots of oil. I'm having to refill oil every 300 miles. And the oil isn't on the ground. It's burning out on my sparkplugs and oil pac coil. It's even shut off engine light came on. Got it towed to SONS of Kia. Had it diagnosis and Was told it's needed sparkplugs and coil pac replacement. Full tune-up. Oil change. Later. Having the same issues. Having to continue replenish oil. Over and over. Where is it going. Oil sputtering out of my tail pipe. Oil and water from tail pipe. Took it to Amoco Transmission. For diagnosis and was told that this need to be reported to kia. A major recall. Oil is burning from engine issues. My sparkplugs are loaded with oil and coil pac. Why I've always got my oil changed every due time. Later after 300-400 miles. I'm having to add oil again. Something wrong with this. I travel and my wife have to check oil consumption every week to make sure oil is in the car. She's very stressful about this situation. The car be studder when this happens. And some time want crank. It's nothing of her end. It's the manufacturer of the car. Burning oil consumption. AND NOW ITS AT AMOCO TRANSMISSION WAITING ON WHAT'S NEXT. TRULY WILL LOVE KIA TO DO THE RIGHT THING. MY WIFE LOVE'S HER KIA. AND ARE THINKING ABOUT BUYING A SUV FROM KIA IN THE FUTURE. My other paper work are in the car. Will update more information later.

We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway. It was recovered on 5/12/2023 by our local police dept. and it was stolen by using a USB cord and starting it without the key. Obviously the recall does not work. There is now damage inside and out of my car. I did notify KIA corporation last week that it had been stolen and have not heard from them. I also sent an email this morning letting them know that the car was returned and confirmed that they stole it they way the recall was suppose to fix so that it could only be started with the key in the ignition. Obviously that did not work.

Shortly after I purchase this vehicle, my driver side window stopped going up and down. I was disappointed but it was what it was there in about a month and a half later the rear passenger side, the rear driver side stop going up and down and then a week after that, the driver side front step going up and down if I knew it, none of my windows would go up and down if my air conditioner goes out, I am, in trouble I live in Florida I cannot drive without air-conditioning or through the windows being able to go up and down. I made a complaint to Kia. They hung up on me neither Kia nor Honda where I purchased his car wants to do anything to assist me I have read the door multiple complaints regarding the windows and his cars. Why isn’t anything being done ?

The vehicle was sold to me with a known recall issues. I have taken it to the kia dealership close to me during the recall time period. They never told me about this issue coming up on their system. There was a certain time period that the recall was supposed to fixed, now kia is telling me that it's my financial responsibility to fix.

While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.

I purchased this vehicle about a year ago upon purchasing vehicle I noticed I was having to get an oil change every other week and when I would go in I would have no oil. Fast forward to now I am buying 5g oil from Advance Auto parts every week my car is burning through oil excessively and causing my sparks plugs and coils to go bad from the oil. I have had to get my coils and sparks plug replaced three times in 5 months. I took the vehicle to get an oil consumption test at the Conway Kia dealership and they said nothing was wrong which is inaccurate because no car is burning 5 g oil each week. My car is currently at 80,000 miles I know once it reach 100,000 my warranty voids and at that point Im left with no recourse on this vehicle

On Sept. 21, 2021, my Kia Optima Hybrid ex shut down and would not start. I took it to King of Hybrid EV Auto Repair where they ran a diagnostic test and found that there was an issue with the Hybrid System affecting the transmission and the High-voltage system. I paid $3,000.00 out-of-pocket. On October 26, 2022, while driving 75mph on Hwy 15 to Las Vegas, my car randomly shut down. The dash warning lights read "STOP VEHICLE TO CHARGE BATTERY". I was in an unsafe position with cars speeding past me. I was afraid that I would be rear-ended by another car. I had to have my car towed. I believe that these cars have issues with faulty high voltage systems and transmissions. Please investigate. Thank you.

The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.

Mileage: 110,000

Driver window back window (driver side) passenger window won’t let down and need window regulators. I’ve had one replaced before

Right passenger window dropped down. It came off regulator track for no reason with a child in a car seat sitting at that window putting that child's safety at risk.

Unknown Driver’s window does not operate either up or down.. Making a noise when I tried to put the window down in order to open it. Only 23,700 mileage on my 2016 Optima This is a safety issue and my VIN number needs to be placed on the recall list. There has been a gear breakage issue on 2016 optima I cannot afford to repair this, being a senior citizen on fixed income

issues with all of the window regulators stop working. The gears in the regulators are plastic and become dry rot and strip out not allowing the windows to function.

On Saturday, 09/17, I took my vehicle in for a standard oil change & alignment with a 3-party mechanic (pepboys). Once the work was done I was informed by the mechanic that the Driver's side window was in the down position and would not go back up. I was informed that it was because the Regulator went out and it is a Kia only part. Kia is unavailable on the weekends so they would get the part on Monday. On Tuesday, 09/20 Pepboys was able to get the part and repair the window to the tune of $822.67. The part alone was $542. Today, Thursday, 09/22 on my drive into work the back Driver's side window began to slide down while I was driving. This is a severe safety hazard that needs to be address by Kia. The Window Regulators will fail without warning & while the vehicle is in motion. I have 60k miles, this is not a high mileage vehicle.

Every window in my car has come off track within a 3months time period . The motor steady runs in the door and the window will not move up or down.

Paint of the hood of my kia optima started peeling off as of Sept 5th,2022, there are small peelings on top of car and trunk. Took car to mvp paint&body, San Benito, tx to see if I needed to make an appt and he stated that he has dealt with this kind of problem and insurance companies and dealerships are paying for damages. I called Bert Ogden kia in harlingen and they told me there was no paint recall and until I got a letter to bring vehicle and letter. This is my dilemma and will now contact my car insurance carrier, Texas farm bureau, San Benito,tx to see if they can help, I don't want this to get worse and car gets rusty with more problems.

Two of the four window regulators failed. The rear windows fell down within weeks of each other. The car has 46000 miles and the rear windows are rarely used. It appears to be a known defect according to the internet. I contacted Kia and they said to notify NHTSA.

This is a complaint about the paint chipping on my 2016 Kia Optima FE. I drove through some pretty heavy rain in December 2021 and ever since this my front bumper has been chipping away. Every time it rains, the paint chips get even larger. I'm very familiar with the class action lawsuit against Kia for their paint chipping (specifically on the Pearl White cars which is the color of my car). Attached are the pictures I took when it first happened. It is exponentially worse now.

The windows on my car drop on their own while I am driving. First it happened on the driver's window which surprised me because it was so abrupt, I almost had an accident. I had that one repaired and it happened to the two rear windows. I have a grandson who is a toddler and the first time it happened it was pouring down rain. The baby started screaming from being pelted with rain and I couldn't pull over fast enough. I contacted KIA they referred me to a dealer who wanted $264 to look at it and $600 per window to repair their defect. My mechanic confirmed the problem stating it is a common issue with certain KIA's this one included. The vehicle is available for inspection, but I can't afford to pay the diagnostic fee or fix this. KIA needs to repair their faulty windows.

My 2016 is burning excessive oil. to the point I have to put oil in every 3 days.

My Odometer is going fast.Odometer is rolling very fast. Say if I travel 5-miles Odometer registering 15 miles. Calibrate Odometer.

There is a known issue with this motor burning oil in the engine at an excessive rate. This caused my car to shut down on the California freeway from 65 mph. Warranty wont cover, dealership says its a manufacturer issue that is known and the manufacturer isn't replacing the problem engines. This is a life safety matter

My 2016 Kia Optima EX with the 2.4L GDI I4 engine has been ticking for roughly a year. The ticking coincides with acceleration (the harder you accelerate, the faster the tick). I took it my local Kia dealer where I've gotten my service done since purchasing the car. They simply stated, "these cars tick, don't worry about it." So I continued changing my oil regularly and monitoring it. Shortly after this, I noticed my oil levels would be lower than normal midway through an oil change cycle (I check my oil periodically because I do not trust the dealership). I took it back in with a concern and they did an oil consumption test, stating my car is burning excessive amounts of oil. After this service, the dealer said it "passed" and that it would no longer be an issue. Still, ticking persisted and I took it back in and forced them to do a full diagnostic on the vehicle (with a hefty charge on my part) to get to the root of the problem. They then recommended a valve deep cleaning service as the next step in the oil consumption service as my car was "still burning oil". There were never warning lights or any other cause of concern of a failure to indicate something was wrong. This is a HUGE issue with Kia and they will not accept the blame for manufacturing faulty engines. My car is no longer covered under warranty and the dealership states that if the engine blows from an oil consumption issue, Kia will not cover the cost. I expect Kia to issue a recall on these engines as hundreds of thousands of customers across the USA are experiencing the same issue.

Egiene consum oil 1 quarter in 1000 miles

My car keeps running out of oil. I've taken it to kia and my mechanic. Both said I need a new engine. My car is hard to drive. I'm putting oil in my car after 200 miles because it's almost empty after having oil changes. I use 8 quarts of oil every time . My car drives horrible. I'm afraid it's gonna shut off on me when I'm driving and it's gonna cause an accident. I'm scared to drive it anymore and I owe 2 yrs left on it. I need a new engine and it's all been happening to my car after 1 yr of having it

I have a pearl white vehicle paint is pealing on passenger back seat door

In November of 2021 at about 18500 miles the right rear window regulator drive gear disentigrated and the entire regulator had to be replaced. In Decemeber of 2021 at about 19700 miles the right front window regulator disintigrated and had to be replaced. The first 2 photos are the December failure the 3rd is the December failure I found it interesting that the same year model Kia has a recall for the exact same problem. Here is the link. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176915-0001.pdf I am attaching photos of both failures. I have in my posession the front regulator if you want to examine it I will not dispose of it until I hear from you.

When starting to move from traffic light, engine revved to full throttle, brakes would not stop the vehicle. I swerved right to avoid the vehicle in front of me, then went over a sidewalk and struck a tree. Car still would not stop. Finally came to rest in a ( luckily empty) bowling alley parking lot. Vehicle sustained heavy right side front damage and had to be towed from the scene.

I experienced sudden acceleration while attempting to park our car. The car was double parked waiting for my husband to move a car so I could park in that space. I put my foot on the brake to put the car in drive. I start to pull forward and the car takes off and I eventually crashed into my apartment building. I remember having my foot on the break to stop the car and could not. The sudden acceleration caused damage to the building inside and out. I did do some research and saw there are others who have experienced the same thing across different models of Kia.

Oil light comes on after oil change. Check engine light comes on and the car feels like it going to quit or stall when going down high way.

Misfire– oil on the spark plug caused misfire. check engine light came on. OBDII scanner show a P0302 trouble code. Eventually the engine misfired enough and lead to a backfire. This also led to Decreased Fuel Mileage, Catalytic Converter Damage, and Blue Exhaust Smoke.

Rear passenger window failed in June 2021 and cost $700 to fix, not under warranty per dealer. Replaced the window regulator unfortunately, I did not ask for the old part. One week later the rear window on the driver side failed in the same manner. Motor can be heard running and window drops down on it's own. My first fear was I was ripped off and dealer only switched the two parts because what are the chances? Having just spent $700 I did not return immediately but within 2-weeks, before making the appointment the passenger front window breaks! So at that point I start thinking a there must be a recall and start checking. I don't learn the cause of the issue until last month, Sept when the final window gave up as well. Not having the driver door window in FL where I drive on bridges is a hazard. I learned that a "plastic on plastic gear mechanism" fails over time. I am single and rarely have anyone in the rear seats so those gears crumbled from lack of use! KIA changed the design in 2018 due to failures but is failing to take care of earlier models costing owners thousands in repairs. I am the original owner, the car was 5-years old Feb 2021 and the car is garaged at work and home. These should be recalled no one should have to pay thousands in repairs when clearly this is defective and dangerous. All of the windows broke while the car was driving down the road. I live in Florida and this happened during storm season. Very luckily for the interior it wasn't raining as the windows were in the down position when they would not return to closed. I drive over Tampa Bay every day for work so not having working windows is dangerous. Someone should hold KIA accountable they know they are defective. I heard from a Hyundai owner they have the same problem, no surprise KIA owns Hyundai! I bet they changed that design too! My car is garaged work & home so likely helped mine from crumbling under warranty. Please recall window regulators!

Here in Wisconsin Kias are being stolen at an alarming rate. It’s the most stolen car. It is being stated that this is due to how the cars were made and that Kia knew this but didn’t disclose it. My car was stolen at work, along with other coworkers. This is beyond insane. How many more cars have to be taken due to manufactures negligence for something to be done.

I'm about to replace my THIRD window accuator on this car. The first one that failed was the rear passenger side at 54000 miles. The window was rarely if ever used, failed any way. The second failed at 60,000 miles.. driver side rear. Like the first, rarely used window. Now the third has failed at 66,000 miles. Cost to replace, over $300 because a $5 sprocket fails. Windows failing is definitely a safety issue.

While driving at night with the "auto" function for the headlights on they turn off at random. This has happened numerous times during the past year. Very dangerous on dark roads. Dealer could not replicate situation to repair. No warning lights appeared.

All 4 of my windows have stoped working and fall down while driving it started pouring down my driver window fell down and I almost wrecked I see a lot of people having the same issue

Having trouble with my driverside window it let's down but will not let back up i called kia and they want over 200.00 to diagnose it plus labor to fix it from what I have been reading online alot of people are having the same issue

All four of my car windows fall down unexpectedly due a defect in the window regulator part, and window motor. The windows do not respond to door controls and I've now had to spend approx. $3500. and many trips to the dealer repair shop to get these windows fixed. I live in Florida, and when a window opens unexpectedly in the middle of a severe rain storm and cannot be closed, this is a safety hazard. I've had to pull over when there is very limited visibility on the road, and try, usually unsuccessfully, to close the window. The glass windows are fairly heavy and my attempts to tape them shut do not work. I've contacted KIA consumer affairs and have filed a complaint with the Better Business Bureau, but so far KIA has done nothing and has not responded to the BBB (according to the last BBB email I received). The 4th window is being fixed today at the dealer, and another window is getting re-repaired, I don't know if any of the repairs will last, as every few months another window breaks.

The cars headlights turn off while driving under normal conditions. This has happened at least four times in a one month period. This is extremely dangerous as some areas are not well lit or an oncoming car may not see us. I have looked online and I see that this very same issue is occurring with this make and model dating back 6 or more months. It makes no sense that the bulbs would be defective since all lights go off and come back on randomly.

BURNING OIL

Mileage: 35

THREE OF THE WINDOW REGULATORS FAILED AT THE SAME TIME AND THE FORTH TWO WEEKS LATER. I HAD THEM REPAIRED FOR A ALMOST $ 2000 SINCE THE THE VEHICLE HAS 62K MILES AND THE WARRANTY WAS GOOD TILL 60K MILES.

Mileage: 62,100

I STARTED HAVING PROBLEMS WITH THE OIL DISAPPEARING NOT LONG AFTER I GOT THE NEW CAR KIA OPTIMA YEAR ABOUT FEBRUARY 2017 I KEEP POURING EVERYDAY MORE AND MORE OIL AS I DRIVE BUT IT DISAPPEARS. ON OR ABOUT AUGUST 28,2020, I RECEIVED AN EMAIL FOR A KIA ENGINE CLASS ACTION SETTLEMENT FEDERAL COURT THAT ADVISES SUFFER FROM A DEFECT THAT CAN CAUSE ENGINE SEIZURE, STALLING ENGINE FAILURE AND FIRE ETC. AND THAT THE ENGINE CAN BE DANGEROUS KIA HAVE BEEN FOUND LIABLE FOR THESE CLAIMS. THEY SAID THEY GAVE ME EXTRA WARRANTY BUT IF IT CATCHES ON FIRE OR EXPLODES THEN THEY WOULD NOT HELP ME AND BY THEN IT IS TOO LATE!! I TOLD THEM THAT I AM SCARED SINCE I AM A GIRL AND KEEP ADDING OIL AND YOU NEVER KNOW WHAT THE ENGINE MACHINE MALFUNCTION CAN DO. I COULD CHECK THE OIL BEFORE GOING SOME WHERE BUT YOU NEVER KNOW WHEN THE OIL WILL ALL OF A SUDDEN DISAPPEAR COMPLETELY IT IS UNPREDICTABLE. I HAVE CALLED KIA MANUFACTURE PHONE AT 1-855-951-0807 AND THEY ARE GIVING ME THE ROUND AROUND I AM AFRAID TO DRIVE THE CAR THAT ONE DAY IT MAY DO SOMETHING AND CATCH ON FIRE. PLEASE I WOULD APPRECIATE ANOTHER CAR THAT WILL NOT CATCH ON FIRE AND BE DANGEROUS. SEE ATTACHED KIA ENGINE SETTLEMENT CLASS ACTION

I WAS JUST GETTING ON TO THE HIGHWAY AND MY SUNROOF EXPLODED! IT TOOK ME A SECOND TO REALIZE THATS WHAT HAD HAPPENED IT SOUNDED LIKE A VERY LOUD POP OR GUN SHOT ALMOST I PULLED OVER AND SEEN MY ENTIRE SUNROOF HAD EXPLODED

Mileage: 65,000

MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!

Mileage: 91,000

WHEN CAR COMES TO A STOP IT SHAKES AND IT FEELS LIKE YOUR DRIVING OVER UNEVEN PAVEMENT..

Mileage: 50,000

THE CLUSTER STARTED BLINKING OUT WHILE DRIVING THEN EVENTUALLY GOES OUT COMPLETELY. AT THE START OF THE PROBLEM IT WOULD GO OUT AT TIMES THEN POP BACK ON FOR ABOUT TWO WEEKS.

SINCE I BOUGHT 2016 KIA OPTIMA EX, THERE HAS BEING WINDOWS PROBLEM ON THIS MODEL. EITHER WINDOW REGULATOR OR MODULE PANEL OR SOME THING ELSE CAUSE WINDOWS TO DROP DOWN WHILE YOUR DRIVING, OR MALFUNCTION DOES NOT OPERATE AT ALL. AT LEAST 4 TIMES I TOOK TO DEALER TO FIX IT, BUT IN SHORT PERIOD OF TIME HAPPENS AGAIN, IT IS NOT ONE WINDOW HAPPENS TO ALL OF THEM. I AM SICK & TIRED OF GOING TO DEALER TO WASTE MY TIME. IT IS SERIOUS PROBLEM WITH KIA AND SHOULD REDESIGN THE OPERATING WINDOW SYSTEM.

Mileage: 37,222

THE WINDOWS FALL ON THEIR OWN AND NOT OPERATIVE WHILE DRIVING. IT HAS HAPPENED TO ME TWICE SO FAR AND TOOK THE CAR TO DEALER. I AM TRYING NOT TO LOWER MY WINDOWS AT ALL FOR NOW. IT IS SERIOUS WHEN IT RAINS & WATER GETS INSIDE THE CAR, I LIVE IN FLORIDA AND IT RAINS A LOT. ANY SOLUTION ?

Mileage: 30,034

AIR CONDITIONING GOING OUT WITH POSSIBLE BREAKDOWN AT SEVENTY THOUSAND MILES AIR CONDITIONER TURNS ON BUT DON'T BLOW AIR

Mileage: 76,337

MY BREAK SERVICE LIGHT KEEP COMING ON AND IT'S MAKING A NOISE LIKE IT'S A HONDA I TOOK IT BACK TO GANAS SERVICE AND WEEK LATER THE BREAK LIGHT BACK ON

Mileage: 51,346

I WAS DRIVING IN THE EVENING AT 25-30MPH ON A CITY STREET. THERE WERE NO PARKED CARS, NO ONCOMING TRAFFIC, NO PEDESTRIANS OR BICYCLES FOR THREE BLOCKS AHEAD OF ME. WITHOUT ANY FORWARD COLLISION WARNING OR ROAD HAZARD, MY CAR'S AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM INITIATED AND APPLIED FULL BRAKING FORCE TO MY CAR FOR NO REASON. THE CAR BEEPED CONTINUOUSLY AND FLASHED A RED "EMERGENCY BRAKING" NOTIFICATION IN THE DASH CONSOLE. THE VEHICLE ANTI-LOCKING BRAKING SYSTEM ENGAGED IN RESPONSE TO THE APPLIED BRAKING FROM THE AEB. I WAS UNABLE TO CONTROL OR STOP THE BRAKING DURING THE EVENT. ONCE THE CAR WAS FULLY STOPPED, THE RED DASH NOTIFICATION STOPPED, THE BEEPING STOPPED AND I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD SO TRAFFIC BEHIND ME COULD PROCEED.

Mileage: 18,500

MY DRIVER SIDE AXLE IS CLICKING AND POP WHEN I TURN AND THERE IS NO WAY THAT HAS BEEN TAKEN CARE OF AND IT CLEARLY STATES ON THIS SITE THAT ALL ARE RECALLS ON THE MODEL IS THERE ANYWAY THE RECALLS AN BE DONE NOW I BOUGHT THIS CALL AT 2018 PREOWNED WITH 38000 OR MORE MILES ON IT IT NOW HAS 82000 MILES ON IT AND IF A RECALL HAS NOT ENDED DONE WHY CAN'T THEY DO THEM NOW AND I DON'T FEEL THESE VEHICLE IS SAFE FOR ME TO BE IN AND I'M DISABLED!!! I WANTED TO SEE IF YOU ALL CAN HELP WITH THESE ISSUES WITH THE ENGINE AS WELL!!!ALL RECALLS ON THIS MODEL

THERE WAS A NEW VIBRATION SOUND WHEN WE STARTED DRIVING OUR CAR YESTERDAY. IT SOUNDED LIKE A PANEL WAS A LITTLE LOOSE OR SOMETHING. WITHIN 15 MINUTES OF DRIVING IT ON THE INTERSTATE WE HEARD AN EXPLOSION AND IT WAS THE SUNROOF BURSTING INTO PIECES. FREAKED US OUT WITH THE LOUD NOISE. WE

Mileage: 68,000

I HAVE HAD THE STEERING GO OUT MULTIPLE TIMES - REPORTED IT TO KIA WHERE I LEASE FROM AND A LOCAL SHOP. JUST HAPPENED AGAIN TODAY (11/25/19) - IT HAS HAPPENED AT LEAST 3 TIMES IN THE LAST YEAR - I HAVE HAD IT TOWED TO THE PLACE I LEASED FROM AS WELL. ALSO, TWICE NOW - WHILE DRIVING THE ENGINE SHUTS OFF. VERY SCARY. AS I STATED, I HAVE TAKEN IN AND THE KIA DEALERSHIPS SAY THAT THEY CANNOT NOT GET IT TO DUPLICATE, THEY TREAT ME AS I AM MAKING UP. NOW READING THAT IT DOES HAPPEN TO OTHERS, I THINK THIS IS AN ISSUE. I WILL NOT LEASE OR BUY ANOTHER KIA

Mileage: 35,000

WHEN FIRST TAKING OFF THE CAR FEELS LIKE THE BACK HAS TO CATCH UP WITH THE FRONT OF THE CAR ,,, TO ME IT SEEMS AS THE UNIVERSE JOINTS.

VEHICLE WAS FINE, STOPPED AT A STOP LIGHT, ENGINE SHUT OFF WITHOUT WARNING, NO LIGHTS ON DASHBOARD, AND TURNED OFF.

24 DAYS AFTER AN OIL CHANGE, THE OIL LIGHT CAME ON. I CHECKED THE OIL LEVEL AND IT WAS EMPTY. I'M WONDERING WHERE 5QTS OF OIL WENT IN 24 DAYS. THERE ARE NO VISIBLE LEAKS ON THE UNDERCARRIAGE.

Mileage: 56,000

ON MAY 31 2019 MY KIA OPTIMA 2016 CAUGHT FIRE RANDOMLY AND WITHIN 4 MINUTES WAS COMPLETELY ENGULFED IN FLAMES. IT TOTALED MY CAR AND DAMAGED SOME EQUIPMENT AT SONIC DRIVE IN WHERE I HAD PULLED IN

Mileage: 45

TAKATA RECALL - MY CAR IS STARTING TO STALL FOR SOME REASON BUT THERE ISN'T A CHECK ENGINE LIGHT ON. MECHANICS CANNOT UNDERSTAND WHAT MIGHT BE CAUSING IT. THIS HAPPENS AS I DRIVE ON STREETS AND ON HIGHWAYS.

Mileage: 71,000

IN AUGUST 2018 I NOTICED THAT THE CAMERA ON THE FRONT GRILLE OF MY 2016 KIA OPTIMA WAS PRODUCING A BLURRY IMAGE. IT DID NOT DO THIS THE NIGHT PRIOR WHEN I USED THE CAMERA TO PARK IN MY GARAGE (WHERE I DID NOT HIT OR BUMP ANYTHING, I WAS NOT EVEN NEAR THE WALL AT THE FRONT OF THE GARAGE). THE LENS HAD A CRACK. SOME CONTEXT: THIS HAPPENED BEFORE IN 2017 AND THE KIA DEALERSHIP IN MCDONOUGH, GA REPAIRED IT AS A WARRANT ITEM. I TOOK THE CAR TO THE DEALERSHIP, WHERE THE SERVICE REPRESENTATIVE NAMED JOSE CAMACHO SAID THEY THEY WOULD COVER IT AS A WARRANT TIME AND THAT I WOULD NOT HAVE TO PAY FOR IT. THEY JUST NEEDED TO ORDER THE PART AND WOULD CALL ME WHEN IT ARRIVED. I NEVER RECEIVED A CALL, SO WHEN I CALLED THE DEALERSHIP IN SEPTEMBER 2018 I WAS TOLD THAT THE CLAIM WAS DENIED AS A NORMAL WEAR AND TEAR PROBLEM AND THAT THEY SHOULD NEVER HAVE REPLACED IT THE FIRST TIME. I WAS TOLD THAT IF I WANTED TO DISPUTED IT, I WOULD NEED TO CALL KIA CONSUMER AFFAIRS. KIA CONSUMER AFFAIRS TOLD ME THAT THEY WOULD CHECK WITH THE DEALERSHIP AND AFTER A FEW WEEKS, I CALLED THEM BACK AND THEY SAID THE DEALERSHIP WANTED MY TO COME BACK. I CALLED THE DEALERSHIP AND THEY ASKED FOR ME TO BRING THE CAR IN SO THEY COULD TAKE PICTURES. WHILE I WAS THERE I ASK WHAT THE ODDS WHERE THAT THE CAMERA LENS WOULD CRACK TWICE WITH NO VISIBLE DAMAGE TO THE CAMERA UNIT, THE GRILLE OR THE BUMPER, THE SERVICE MANAGER JUSTIN, TOLD ME IT WASN'T LIKELY. I NOTIFIED THEM THAT THERE WAS A 3 PAGE FORUM ON THE INTERNET WHERE OTHER KIA OPTIMA OWNERS HAVE REPORTED THE SAME PROBLEM, IN FACT, IF YOU DO A SIMPLE GOOGLE SEARCH FOR KIA OPTIMA CRACKED LENS, IT IS THE FIRST SEARCH RESULT. I ASKED WHY THIS IS NOT A RECALL ITEM, AND THEY SHRUGGED THERE SHOULDERS AND SAID THEY DIDN'T KNOW WHY. THEY THEN SAID THEY WOULD SUBMIT THE PICTURES AND I WOULD GET A CALL BACK FROM KIA CONSUMER AFFAIRS. IT WAS DENIED, NO REASON.

Mileage: 30,000

UPON FILLING UP THE CAR THE GAS NOZZLE NEVER SHUTS OFF UNTIL GAS (A LOT OF GAS) IS POURING OUT OF THE TANK. EVEN TRYING TO FILL IT UP ON YOUR OWN HOLDING THE HANDLE IT POURS OUT WHEN FULL. LEAVES GAS EVERY WHERE DOWN THE CAR SPRAYING THE PERSON PUTTING THE GAS IN. RUINING THE PAINT ON THE CAR.

Mileage: 36,000

AS I WERE DRIVING ON THE HIGHWAY IN E. KY I LOST CONTROL OVER THE CAR ALL OF A SUDDEN. I TRIED TO ADJUST RIGHT AND LEFT WITH NO HOPE. I CROSSED THE MEDIUM TO THE OTHER LANE, HIT A LOG TRUCK AND THEN MY CAR FLIPPED ON ITS BACK ON THE MEDIUM. THE WHOLE THING STARTED ON THE STRAIGHT PART BEFORE REACHING THE CURVE. MIRACULOUSL,Y NOTHING HAPPENED TO ME OR THE TRUCK DRIVER. I STILL FEEL THAT SOMETHING WENT WRONG. INSURANCE ESTIMATOR SAID MY SIDE IS SO BAD HE CAN'T TELL IF THERE WAS A PROBLEM.

Mileage: 11,500

I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.

Mileage: 2,000

ON WEDNESDAY MORNING DRIVING TO MY WORK THE SUNROOF EXPLODED WAS A BIG SOUND ,THIS EXPLOSION TERRIFIES ME AND THANKS GOD I DIDN'T LOST IT THE CONTROL OF THE CAR. IMMEDIATELY I DROVE TO THE RIGHT SIDE TO STOP THE CAR AND TRYING FIGURE OUT WHAT HAPPENED.I SAW BIG HOLE AT THE SUNROOF ,I DID NOT KNOW WHAT TO DO . I CALLED TO MY INSURANCE AND EXPLAIN WHAT HAPPEN IF I NEED TO CALL TO POLICE FOR THIS INCIDENT,THEY SAID IS NOT NECESSARY BUT WE NEED TO KIA DEALER BECAUSE COULD A FACTORY PROBLEM. KIA SAID BRING THE CAR TO DEALER FOR INSPECTION.IS ONE WEEK ALREADY AND I DON'T HAVE ANY ANSWER . I BEEN SEARCHING SAME OTHERS COMPLAINTS AND I FOUND IT KIA HAD A LOT OF SIMILAR SITUATION THIS EXPLOSION PUT ME IN A VERY RISK SITUATION COULD BE CRASHED OR HIT OTHERS CARS AND IN RISK OTHERS LIVES. I NEED SOME HELP TO CLARIFY MY CASE AND HELP OTHERS PEOPLES . I HOPE NHTSA IS INTEREST TO RESOLVE THANK YOU

Mileage: 27,900

THE FRONT PASSENGER SIDE MAKES RUMBLING/RATTLING NOISE WHEN DRIVING. IT IS SPORADIC BUT SOUNDS LIKE IT IS COMING FROM SOMETHING RELATED TO THE TIRES. IT IS HARD TO TAKE FOR A DIAGNOSE BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN. IT SOUNDS LIKE SOMETHING VIBRATING UNDER THE HOOD. I CHECKED AND EVERYTHING IS INTACT. THIS ISN'T A ONE TIME THING, IT HAPPENS OFTEN.

Mileage: 18,000

SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.

Mileage: 6