12
Complaints
6
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 12 of 12
Jan 5, 2026

I purchased in July 2020, from sept 2020 I've had it at the dealership with shuddering, stalling and loss of acceleration. I originally thought fuel pump or transmission but kia said no. then in 2022 I received a letter from kia corporate stating low pressure fuel pump failure. so i called the dealership and told them the letter states everything I had been in to see them about numerous times. made an appointment they said they found an error but had no fix. I complained heavily due to the fact I sat there for 4 hours, and they knew they had no fix as of yet. It was too dangerous like this. so the Manager said he'd just replace it with a whole new fuel pump but it could also fail. I sent the car in for 4 days just to find out they did not replace it. they only changed the fuel filter. stating kia wont let them put in a new pump due to their system not showing any other issue. The problem persisted and multiple visits to kia to no avail. Then on top of that my air bag light came on Jan 4, 2024. They said it was my responsibility it's not covered 1138.67 it would cost me. Then in Feb kia corporate sent me a letter about airbags. I did not go back because the light eventually went off by itself without a fix, then April 17, 2024 the original problem got even worse, shuddering, lack of acceleration , stalling feeling. Dec. 10, 2025 back to Kia. they have a code for dual clutch and flywheel so they ordered it & had my car for 19 days. I called numerous times to see about progress. I was told they are trying to chase down a code with a tech line. 7 days after that I picked it up & they said they did not change out any parts because there was no code. They only did a cap discharge. I have my car back now after 19 days & it's still not fixed. I called Jan5, 2026 and they said if kia is to fix it they need a code to be present or it'll cost me several thousand, even if its a known issue. so far it's been in the shop 9 times and 24 days total.

Jan 5, 2026

I purchased in July 2020, from sept 2020 I've had it at the dealership with shuddering, stalling and loss of acceleration. I originally thought fuel pump or transmission but kia said no. then in 2022 I received a letter from kia corporate stating low pressure fuel pump failure. so i called the dealership and told them the letter states everything I had been in to see them about numerous times. made an appointment they said they found an error but had no fix. I complained heavily due to the fact I sat there for 4 hours, and they knew they had no fix as of yet. It was too dangerous like this. so the Manager said he'd just replace it with a whole new fuel pump but it could also fail. I sent the car in for 4 days just to find out they did not replace it. they only changed the fuel filter. stating kia wont let them put in a new pump due to their system not showing any other issue. The problem persisted and multiple visits to kia to no avail. Then on top of that my air bag light came on Jan 4, 2024. They said it was my responsibility it's not covered 1138.67 it would cost me. Then in Feb kia corporate sent me a letter about airbags. I did not go back because the light eventually went off by itself without a fix, then April 17, 2024 the original problem got even worse, shuddering, lack of acceleration , stalling feeling. Dec. 10, 2025 back to Kia. they have a code for dual clutch and flywheel so they ordered it & had my car for 19 days. I called numerous times to see about progress. I was told they are trying to chase down a code with a tech line. 7 days after that I picked it up & they said they did not change out any parts because there was no code. They only did a cap discharge. I have my car back now after 19 days & it's still not fixed. I called Jan5, 2026 and they said if kia is to fix it they need a code to be present or it'll cost me several thousand, even if its a known issue. so far it's been in the shop 9 times and 24 days total.

Oct 30, 2024 42,860 mi

The contact owns a 2020 Kia Optima. The contact received notification of New Vehicle Limited Warranty Extension (Illumination of Air Bag Warning Light); however, the part to do the repair was not yet available. The contact stated that while starting the vehicle, the air bag warning light illuminated. The seat belt alarm chimed while the front driver seat belt was buckled. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 42,860.

Oct 30, 2024 42,860 mi

The contact owns a 2020 Kia Optima. The contact received notification of New Vehicle Limited Warranty Extension (Illumination of Air Bag Warning Light); however, the part to do the repair was not yet available. The contact stated that while starting the vehicle, the air bag warning light illuminated. The seat belt alarm chimed while the front driver seat belt was buckled. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 42,860.

Apr 7, 2022 Crash 30,000 mi

The contact owned a 2020 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle crashed into a guardrail, causing her to hit her head on the steering wheel and lose consciousness. The vehicle came to a complete stop in a ditch. No air bags were deployed upon impact. The contact later received medical attention at the hospital for a concussion and was later diagnosed with early signs of onset dementia. A police report was filed and the contact was taken to jail under the assumption that she was intoxicated at the time of the collision. The vehicle was towed to a tow yard, but the contact was not aware if it was deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that the air bags should not have been deployed. The failure mileage was approximately 30,000.

Apr 7, 2022 Crash 30,000 mi

The contact owned a 2020 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle crashed into a guardrail, causing her to hit her head on the steering wheel and lose consciousness. The vehicle came to a complete stop in a ditch. No air bags were deployed upon impact. The contact later received medical attention at the hospital for a concussion and was later diagnosed with early signs of onset dementia. A police report was filed and the contact was taken to jail under the assumption that she was intoxicated at the time of the collision. The vehicle was towed to a tow yard, but the contact was not aware if it was deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that the air bags should not have been deployed. The failure mileage was approximately 30,000.

Apr 27, 2021 20 mi

IT IS IMPOSSIBLE TO USE THE BRAKE PEDAL IF THE SHOE SIZE IS US10+. THE DISTANCE BETWEEN THE FLOOR AND THE KNEE AIRBAG MECHANISM DOES NOT ALLOW THE USE OF THE BRAKE PEDAL.

Apr 27, 2021 20 mi

IT IS IMPOSSIBLE TO USE THE BRAKE PEDAL IF THE SHOE SIZE IS US10+. THE DISTANCE BETWEEN THE FLOOR AND THE KNEE AIRBAG MECHANISM DOES NOT ALLOW THE USE OF THE BRAKE PEDAL.

Dec 6, 2020 Crash 4,297 mi

MY VEHICLE WAS MOVING WHEN A FORD 150 PULLED OUT IN FRONT OF ME. FORWARD COLLISION WORKED & SLOWED THE VEHICLE TO 35MPH. I HIT THE TRUCK DOING SEVERE FRONT END DAMAGE TO MY CAR. THE AIRBAGS DID NOT DEPLOY WHAT SO EVER.

Dec 6, 2020 Crash 4,297 mi

MY VEHICLE WAS MOVING WHEN A FORD 150 PULLED OUT IN FRONT OF ME. FORWARD COLLISION WORKED & SLOWED THE VEHICLE TO 35MPH. I HIT THE TRUCK DOING SEVERE FRONT END DAMAGE TO MY CAR. THE AIRBAGS DID NOT DEPLOY WHAT SO EVER.

Nov 13, 2020 Crash 21,148 mi

AIR BAGS DID NOT DEPLOY. VEHICLE WAS IN MOTION AND STRUCK BY ANOTHER VEHICLE.*DT*JB*DT*DT*DT

Nov 13, 2020 Crash 21,148 mi

AIR BAGS DID NOT DEPLOY. VEHICLE WAS IN MOTION AND STRUCK BY ANOTHER VEHICLE.*DT*JB*DT*DT*DT