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Active Recalls (2)

23V652000 Sep 25, 2023 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio...

23V594000 Aug 24, 2023 LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the...

Complaints

Showing 20 of 68
Feb 6, 2025 Unknown Or Other

Unknown

Feb 6, 2025 Unknown Or Other

Unknown

Jul 9, 2024 Service Brakes Fire

My son and I were driving home from work on IH-35 and I noticed smoke coming from under my hood. Then within seconds, flames appeared moving quickly towards the windshield. I attempted to move to the shoulder and after doing so, I was unable to stop since the brakes were no longer working. I had to ...

Jul 9, 2024 Engine Fire

My son and I were driving home from work on IH-35 and I noticed smoke coming from under my hood. Then within seconds, flames appeared moving quickly towards the windshield. I attempted to move to the shoulder and after doing so, I was unable to stop since the brakes were no longer working. I had to ...

Jul 9, 2024 Service Brakes Fire

My son and I were driving home from work on IH-35 and I noticed smoke coming from under my hood. Then within seconds, flames appeared moving quickly towards the windshield. I attempted to move to the shoulder and after doing so, I was unable to stop since the brakes were no longer working. I had to ...

Jul 9, 2024 Engine Fire

My son and I were driving home from work on IH-35 and I noticed smoke coming from under my hood. Then within seconds, flames appeared moving quickly towards the windshield. I attempted to move to the shoulder and after doing so, I was unable to stop since the brakes were no longer working. I had to ...

May 21, 2024 Latches/locks/linkages 190,000 mi

The contact owns a 2017 Kia Rio. The contact stated that while attempting to open the trunk with the key fob, the trunk failed to unlock or open. In addition, the contact engaged the emergency gear, and the trunk would not open. The dealer was contacted; however, the vehicle was not repaired. The ma...

May 21, 2024 Latches/locks/linkages 190,000 mi

The contact owns a 2017 Kia Rio. The contact stated that while attempting to open the trunk with the key fob, the trunk failed to unlock or open. In addition, the contact engaged the emergency gear, and the trunk would not open. The dealer was contacted; however, the vehicle was not repaired. The ma...

Apr 17, 2024 Electrical System

No parts available to fix hydraulic electronic control unit HECU. Been told this since December 2023. Received another letter dated 4/10/3024. The remedy is now available. Being told again there are no parts. Went by another car insurance company. Being told I cannot get a quote because of repair pr...

Apr 17, 2024 Electrical System

No parts available to fix hydraulic electronic control unit HECU. Been told this since December 2023. Received another letter dated 4/10/3024. The remedy is now available. Being told again there are no parts. Went by another car insurance company. Being told I cannot get a quote because of repair pr...

Apr 3, 2024 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contac...

Apr 3, 2024 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contac...

Mar 19, 2024 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. An unknown dealer was made aware of the issue and confirmed that parts were not yet available. The con...

Mar 19, 2024 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. An unknown dealer was made aware of the issue and confirmed that parts were not yet available. The con...

Feb 22, 2024 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Feb 22, 2024 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Feb 6, 2024 Unknown Or Other

Vehicle started shaking, engine light flashed and now vehicle is not drivable due to unresolved recall.

Feb 6, 2024 Unknown Or Other

Vehicle started shaking, engine light flashed and now vehicle is not drivable due to unresolved recall.

Dec 29, 2023 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amoun...

Dec 29, 2023 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amoun...

Dec 19, 2023 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contac...

Dec 19, 2023 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contac...

Dec 12, 2023 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Dec 12, 2023 Service Brakes, Hydraulic

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Oct 25, 2023 Engine Fire 99,000 mi

The contact owned a 2017 Kia Rio. The contact stated that while driving at 60 MPH, the front hood started emitting smoke. In addition, the brake pedal failed to function as intended. All vehicle doors automatically locked up and the contact veered to the side of the roadway. The contact noticed fire...

Oct 25, 2023 Engine Fire 99,000 mi

The contact owned a 2017 Kia Rio. The contact stated that while driving at 60 MPH, the front hood started emitting smoke. In addition, the brake pedal failed to function as intended. All vehicle doors automatically locked up and the contact veered to the side of the roadway. The contact noticed fire...

Oct 5, 2023 Engine Fire 112,000 mi

The contact owned a Kia Rio. The contact stated that while driving approximately 40 MPH, the vehicle lost power. Various unknown warning lights illuminated. The vehicle was veered to the side of the road and the vehicle was shut off. The contact stated that smoke was observed emanating from the eng...

Oct 5, 2023 Engine Fire 112,000 mi

The contact owned a Kia Rio. The contact stated that while driving approximately 40 MPH, the vehicle lost power. Various unknown warning lights illuminated. The vehicle was veered to the side of the road and the vehicle was shut off. The contact stated that smoke was observed emanating from the eng...

Jul 19, 2023 Power Train

Extremely hot weather lately. Trunk is no longer opening.

Jul 19, 2023 Power Train

Extremely hot weather lately. Trunk is no longer opening.

May 17, 2023 Electrical System

Bought the vehicle beginning of March. Thought it was the battery because it wouldn't hold a charge. Coded battery. Replaced. Twice. Electrical power steering started to code. That wasn't the issue.car started to stall while on the highway or in traffic and cut out. Scary when there's semis behind y...

May 17, 2023 Engine

Bought the vehicle beginning of March. Thought it was the battery because it wouldn't hold a charge. Coded battery. Replaced. Twice. Electrical power steering started to code. That wasn't the issue.car started to stall while on the highway or in traffic and cut out. Scary when there's semis behind y...

May 17, 2023 Vehicle Speed Control

Bought the vehicle beginning of March. Thought it was the battery because it wouldn't hold a charge. Coded battery. Replaced. Twice. Electrical power steering started to code. That wasn't the issue.car started to stall while on the highway or in traffic and cut out. Scary when there's semis behind y...

May 17, 2023 Electrical System

Bought the vehicle beginning of March. Thought it was the battery because it wouldn't hold a charge. Coded battery. Replaced. Twice. Electrical power steering started to code. That wasn't the issue.car started to stall while on the highway or in traffic and cut out. Scary when there's semis behind y...

May 17, 2023 Engine

Bought the vehicle beginning of March. Thought it was the battery because it wouldn't hold a charge. Coded battery. Replaced. Twice. Electrical power steering started to code. That wasn't the issue.car started to stall while on the highway or in traffic and cut out. Scary when there's semis behind y...

May 17, 2023 Vehicle Speed Control

Bought the vehicle beginning of March. Thought it was the battery because it wouldn't hold a charge. Coded battery. Replaced. Twice. Electrical power steering started to code. That wasn't the issue.car started to stall while on the highway or in traffic and cut out. Scary when there's semis behind y...

May 13, 2023 Engine

I took my KIA Rio to mechanic for knocking noise in engine. Mechanic said it's not the original engine and has been replaced. Nuts and bolts are rusted and some aren't even tightened or torqued correctly. I am the second owner of this car and could have been in an accident. This is very scary. There...

May 13, 2023 Unknown Or Other

I took my KIA Rio to mechanic for knocking noise in engine. Mechanic said it's not the original engine and has been replaced. Nuts and bolts are rusted and some aren't even tightened or torqued correctly. I am the second owner of this car and could have been in an accident. This is very scary. There...

May 13, 2023 Engine

I took my KIA Rio to mechanic for knocking noise in engine. Mechanic said it's not the original engine and has been replaced. Nuts and bolts are rusted and some aren't even tightened or torqued correctly. I am the second owner of this car and could have been in an accident. This is very scary. There...

May 13, 2023 Unknown Or Other

I took my KIA Rio to mechanic for knocking noise in engine. Mechanic said it's not the original engine and has been replaced. Nuts and bolts are rusted and some aren't even tightened or torqued correctly. I am the second owner of this car and could have been in an accident. This is very scary. There...

May 12, 2023 Engine

Excessive oil burning causing catalytic converter to go bad. Oil change every 3,000 miles with synthetic oil. Car was making knocking noise and having a hard time accelerating and going up hill.

May 12, 2023 Engine

Excessive oil burning causing catalytic converter to go bad. Oil change every 3,000 miles with synthetic oil. Car was making knocking noise and having a hard time accelerating and going up hill.

Apr 25, 2023 Electrical System

This vehicle has electrical issues none stop. One day it randomly stalled out while still in motion and lost all power. No power at all. It was “repaired” and I had it for 2 weeks and it again lost all power while in motion. It put my life completely at risk as I had to pull over into a parking ...

Apr 25, 2023 Engine

This vehicle has electrical issues none stop. One day it randomly stalled out while still in motion and lost all power. No power at all. It was “repaired” and I had it for 2 weeks and it again lost all power while in motion. It put my life completely at risk as I had to pull over into a parking ...

Apr 25, 2023 Electrical System

This vehicle has electrical issues none stop. One day it randomly stalled out while still in motion and lost all power. No power at all. It was “repaired” and I had it for 2 weeks and it again lost all power while in motion. It put my life completely at risk as I had to pull over into a parking ...

Apr 25, 2023 Engine

This vehicle has electrical issues none stop. One day it randomly stalled out while still in motion and lost all power. No power at all. It was “repaired” and I had it for 2 weeks and it again lost all power while in motion. It put my life completely at risk as I had to pull over into a parking ...

Feb 10, 2023 Engine

My car needs oil every 3 to 4 days. There is no blue smoke and there is no signs of oil leaks. The vehicle was in an accident before I purchased it.

Feb 10, 2023 Engine

My car needs oil every 3 to 4 days. There is no blue smoke and there is no signs of oil leaks. The vehicle was in an accident before I purchased it.

Dec 11, 2022 Unknown Or Other

Unknown- trunk won’t open even after pulling the inside emergency cord

Dec 11, 2022 Unknown Or Other

Unknown- trunk won’t open even after pulling the inside emergency cord

Nov 9, 2022 Steering

steering wheel would not lock into place, moved up and down from dash, once dash was removed to see steering column was not connected, top brackets came loose inside dash, bottom of column was never bolted in place from assembly, dealship will not cover/ help and states new column is needed and quot...

Nov 9, 2022 Steering

steering wheel would not lock into place, moved up and down from dash, once dash was removed to see steering column was not connected, top brackets came loose inside dash, bottom of column was never bolted in place from assembly, dealship will not cover/ help and states new column is needed and quot...

Sep 16, 2021 Unknown Or Other Fire

Vehicle caught on fire.

Sep 16, 2021 Unknown Or Other Fire

Vehicle caught on fire.

Sep 11, 2021 Structure

My Rio's trunk latch mechanism has failed for the second time. I know there may be recalls for other model years. But 2017 models may also be affected. The trunk latch mechanism will fail without warning. The remote release will not open the trunk, the key/lock will not open the trunk. Most wor...

Sep 11, 2021 Structure

My Rio's trunk latch mechanism has failed for the second time. I know there may be recalls for other model years. But 2017 models may also be affected. The trunk latch mechanism will fail without warning. The remote release will not open the trunk, the key/lock will not open the trunk. Most wor...

Jul 23, 2020 Latches/locks/linkages 28,000 mi

TL* THE CONTACT OWNS A 2017 KIA RIO. THE CONTACT STATED THE TRUNK OF THE VEHICLE FAILED TO LOCK SECURELY. THE CONTACT STATED THAT THE TRUNK LOCK WAS DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILE...

Jul 23, 2020 Latches/locks/linkages 28,000 mi

TL* THE CONTACT OWNS A 2017 KIA RIO. THE CONTACT STATED THE TRUNK OF THE VEHICLE FAILED TO LOCK SECURELY. THE CONTACT STATED THAT THE TRUNK LOCK WAS DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILE...

Nov 20, 2019 Unknown Or Other 45,000 mi

THE TRUNK IS NOT ABLE TO BE OPENED MANUALLY, EXCEPT THROUGH THE KEY FOB. WHEN TRYING TO CLOSE THE TRUNK, THE LATCHING MECHANISM WILL NOT ENGAGE AND THE TRUNK IS UNABLE TO LATCH SHUT. BOTH INCIDENTS HAPPENED WHILE THE VEHICLE WAS STATIONARY.

Nov 20, 2019 Unknown Or Other 45,000 mi

THE TRUNK IS NOT ABLE TO BE OPENED MANUALLY, EXCEPT THROUGH THE KEY FOB. WHEN TRYING TO CLOSE THE TRUNK, THE LATCHING MECHANISM WILL NOT ENGAGE AND THE TRUNK IS UNABLE TO LATCH SHUT. BOTH INCIDENTS HAPPENED WHILE THE VEHICLE WAS STATIONARY.

Jun 18, 2019 Air Bags Crash 8,063 mi

THE CAR WAS INVOLVED IN A MAJOR ACCIDENT. THE CAR HIT A FENCE KNOCKED IT DOWN & HIT A TREE IT IS COMPLETELY INOPERABLE. THE CAR WAS TOTALED. NONE OF THE AIRBAGS DEPLOYED.

Jun 18, 2019 Air Bags Crash 8,063 mi

THE CAR WAS INVOLVED IN A MAJOR ACCIDENT. THE CAR HIT A FENCE KNOCKED IT DOWN & HIT A TREE IT IS COMPLETELY INOPERABLE. THE CAR WAS TOTALED. NONE OF THE AIRBAGS DEPLOYED.

Sep 24, 2018 Air Bags Crash 6,054 mi

WAS ENVOLVED IN A WRECK TO WHERE I WENT OFF THE ROAD HIT A STOP SIGN,,A TELEPHONE BOX,,A OAK TREE THEN A PINE TREE AND NONE OF THE AIRBAGS DEPLOYED NOW MY WIFE HAS A BROKEN BACK AND CHEST BONE,,I GOT A BUSTED UP KNEE A SPRANG SHOLDER NECK AND BACK

Sep 24, 2018 Air Bags Crash 6,054 mi

WAS ENVOLVED IN A WRECK TO WHERE I WENT OFF THE ROAD HIT A STOP SIGN,,A TELEPHONE BOX,,A OAK TREE THEN A PINE TREE AND NONE OF THE AIRBAGS DEPLOYED NOW MY WIFE HAS A BROKEN BACK AND CHEST BONE,,I GOT A BUSTED UP KNEE A SPRANG SHOLDER NECK AND BACK

Sep 6, 2018 Air Bags Crash 5,026 mi

WAS RUN OFF THE ROAD AT 55 MPH HITTING A STOP SIGN A TELEPHONE BOX A OAK TREE THEN A PINE TREE AND THE AIRBAGS DID NOT DEPLOY OR DID THE SEAT BELTS LOCK UP WIFE HAS A BROKEN BACK AND CHEST BONE

Sep 6, 2018 Seat Belts Crash 5,026 mi

WAS RUN OFF THE ROAD AT 55 MPH HITTING A STOP SIGN A TELEPHONE BOX A OAK TREE THEN A PINE TREE AND THE AIRBAGS DID NOT DEPLOY OR DID THE SEAT BELTS LOCK UP WIFE HAS A BROKEN BACK AND CHEST BONE

Sep 6, 2018 Air Bags Crash 5,026 mi

WAS RUN OFF THE ROAD AT 55 MPH HITTING A STOP SIGN A TELEPHONE BOX A OAK TREE THEN A PINE TREE AND THE AIRBAGS DID NOT DEPLOY OR DID THE SEAT BELTS LOCK UP WIFE HAS A BROKEN BACK AND CHEST BONE

Sep 6, 2018 Seat Belts Crash 5,026 mi

WAS RUN OFF THE ROAD AT 55 MPH HITTING A STOP SIGN A TELEPHONE BOX A OAK TREE THEN A PINE TREE AND THE AIRBAGS DID NOT DEPLOY OR DID THE SEAT BELTS LOCK UP WIFE HAS A BROKEN BACK AND CHEST BONE