18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 18 of 18
Oct 31, 2022

Right passenger slide door on minivan opened while my son was in the car and would not close. There is a recall on this and extended 15 year warranty but Kia wouldn’t honor the electronic controller that burnt out but warranted the motor. Passenger can fall out or something can hurt them. Kia dealer confirmed this and I had to pay a large repair bill for there recall defect. I am afraid to take the car anywhere except local. I feel there recall repair caused this problem. First I took it in for the recall. Next time I used that door it got stuck open. Vehicle is garaged with approximately 30,000 miles on it.

Oct 31, 2022

Right passenger slide door on minivan opened while my son was in the car and would not close. There is a recall on this and extended 15 year warranty but Kia wouldn’t honor the electronic controller that burnt out but warranted the motor. Passenger can fall out or something can hurt them. Kia dealer confirmed this and I had to pay a large repair bill for there recall defect. I am afraid to take the car anywhere except local. I feel there recall repair caused this problem. First I took it in for the recall. Next time I used that door it got stuck open. Vehicle is garaged with approximately 30,000 miles on it.

Jul 3, 2019 86,000 mi

THE DOORS WILL NOT LATCH AND RANDOMLY OPEN WHILE DRIVING! THIS IS A SEVERE SAFETY HAZARD AS MY KIDS ARE PASSENGERS IN THE VAN.

Jul 3, 2019 86,000 mi

THE DOORS WILL NOT LATCH AND RANDOMLY OPEN WHILE DRIVING! THIS IS A SEVERE SAFETY HAZARD AS MY KIDS ARE PASSENGERS IN THE VAN.

Aug 31, 2018 81,500 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE FRACTURED WHEN A CHILD ATTEMPTED TO OPEN THE DOOR. ALSO, THE POWER DOOR LOCKS DID NOT OPERATE IN HOT WEATHER AND THE DRIVER'S SIDE DOOR OPENED AUTOMATICALLY WHEN THE WINDOW WAS ROLLED DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRIECO KIA OF DELRAY BEACH (2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 866-858-7513) AND THE DOOR HANDLE WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO REPAIR ONE DOOR. THE DOORS WERE NOT ALL REPAIRED. THE FAILURE MILEAGE WAS 81,500.

Aug 31, 2018 81,500 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE FRACTURED WHEN A CHILD ATTEMPTED TO OPEN THE DOOR. ALSO, THE POWER DOOR LOCKS DID NOT OPERATE IN HOT WEATHER AND THE DRIVER'S SIDE DOOR OPENED AUTOMATICALLY WHEN THE WINDOW WAS ROLLED DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRIECO KIA OF DELRAY BEACH (2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 866-858-7513) AND THE DOOR HANDLE WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO REPAIR ONE DOOR. THE DOORS WERE NOT ALL REPAIRED. THE FAILURE MILEAGE WAS 81,500.

May 23, 2018 14,703 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. WHILE DRIVING 60 MPH, ALL THE DOORS ON THE VEHICLE INADVERTENTLY OPENED. THE CONTACT STATED THAT THE DOOR AUDIBLE INDICATOR WAS HEARD FREQUENTLY WHILE DRIVING AND WHEN THE FAILURE OCCURRED. THE CONTACT CALLED PLANET KIA AT (570) 382-3297 (3007 SCRANTON CARBONDALE HWY, BLAKELY, PA 18447) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT HAD NOT SCHEDULED THE APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,703.

May 23, 2018 14,703 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. WHILE DRIVING 60 MPH, ALL THE DOORS ON THE VEHICLE INADVERTENTLY OPENED. THE CONTACT STATED THAT THE DOOR AUDIBLE INDICATOR WAS HEARD FREQUENTLY WHILE DRIVING AND WHEN THE FAILURE OCCURRED. THE CONTACT CALLED PLANET KIA AT (570) 382-3297 (3007 SCRANTON CARBONDALE HWY, BLAKELY, PA 18447) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT HAD NOT SCHEDULED THE APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,703.

Jan 4, 2017

ALL 4 DOORS ON MY KIA SEDONA ARE NOW NOT OPENING FROM THE OUTSIDE. THEY STICK REALLY BAD AND IT FEELS AS IF I PULL ANY HARDER THAT THAT HE HANDLES WILL BREAK OFF. I HAVE 101K MILES ON THE CAR SO IT IS OUTSIDE OF ITS WARRANTY. AFTER LOOKING ONLINE, THIS SEEMS TO BE A HUGE ISSUE WITH KIA'S MADE AROUND THIS SAME TIME. THIS IS A HUGE SAFETY CONCERN BECAUSE IT IS PROHIBITING ME FROM ENTERING OR EXITING THE CAR AND POSSES SERIOUS ISSUES WITH SAFETY OF A CHILD IN THE CAR

Jan 4, 2017

ALL 4 DOORS ON MY KIA SEDONA ARE NOW NOT OPENING FROM THE OUTSIDE. THEY STICK REALLY BAD AND IT FEELS AS IF I PULL ANY HARDER THAT THAT HE HANDLES WILL BREAK OFF. I HAVE 101K MILES ON THE CAR SO IT IS OUTSIDE OF ITS WARRANTY. AFTER LOOKING ONLINE, THIS SEEMS TO BE A HUGE ISSUE WITH KIA'S MADE AROUND THIS SAME TIME. THIS IS A HUGE SAFETY CONCERN BECAUSE IT IS PROHIBITING ME FROM ENTERING OR EXITING THE CAR AND POSSES SERIOUS ISSUES WITH SAFETY OF A CHILD IN THE CAR

Jun 29, 2015 64,000 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. WHILE DRIVING AT 60 MPH, THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. AS A RESULT, THE CONTACT HAD TO ABRUPTLY STOP AND CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Jun 29, 2015 64,000 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. WHILE DRIVING AT 60 MPH, THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. AS A RESULT, THE CONTACT HAD TO ABRUPTLY STOP AND CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Aug 14, 2014 68,565 mi

FIRST PASSENGER SLIDING DOOR WOULD NOT CLOSE THAT WAS THE FIRST TIME ABOUT A YEAR AGO WE HAD TO FIX OURSELVES NOW DRIVERS SIDE DOOR WILL NOT STAY CLOSED THIS ONE JUST HAPPENED A MONTH AGO. *TR

Aug 14, 2014 68,565 mi

FIRST PASSENGER SLIDING DOOR WOULD NOT CLOSE THAT WAS THE FIRST TIME ABOUT A YEAR AGO WE HAD TO FIX OURSELVES NOW DRIVERS SIDE DOOR WILL NOT STAY CLOSED THIS ONE JUST HAPPENED A MONTH AGO. *TR

Nov 8, 2013 45,000 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE PARKED ON A DOWNWARD HILL, THE REAR PASSENGER ATTEMPTED TO EXIT THE VEHICLE BUT THE DOOR SLAMMED INTO THE PASSENGER, PINNING HER INTO THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FAILURE WAS NOT A SAFETY DEFECT AND THE VEHICLE WAS DESIGNED TO ACT IN THE MANNER IN WHICH IT DID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/13*CN

Nov 8, 2013 45,000 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE PARKED ON A DOWNWARD HILL, THE REAR PASSENGER ATTEMPTED TO EXIT THE VEHICLE BUT THE DOOR SLAMMED INTO THE PASSENGER, PINNING HER INTO THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FAILURE WAS NOT A SAFETY DEFECT AND THE VEHICLE WAS DESIGNED TO ACT IN THE MANNER IN WHICH IT DID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/13*CN

Nov 8, 2013 45,000 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE PARKED ON A DOWNWARD HILL, THE REAR PASSENGER ATTEMPTED TO EXIT THE VEHICLE BUT THE DOOR SLAMMED INTO THE PASSENGER, PINNING HER INTO THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FAILURE WAS NOT A SAFETY DEFECT AND THE VEHICLE WAS DESIGNED TO ACT IN THE MANNER IN WHICH IT DID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/13*CN

Nov 8, 2013 45,000 mi

TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE PARKED ON A DOWNWARD HILL, THE REAR PASSENGER ATTEMPTED TO EXIT THE VEHICLE BUT THE DOOR SLAMMED INTO THE PASSENGER, PINNING HER INTO THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FAILURE WAS NOT A SAFETY DEFECT AND THE VEHICLE WAS DESIGNED TO ACT IN THE MANNER IN WHICH IT DID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/13*CN