2012 KIA SEDONA Electrical System Problems
32 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (32)
While driving the vehicle and applying the brakes the vehicle shifted to one side of the road. There was an accident 03/2024 after having the brake control arm serviced. The braking system failed. There was a recall on the front control arm 2016. The vehicle was totaled and was salvaged due to damages to the vehicle. The brake inspection failed. Today the braking system has has no control even after the master cylinder was repaired. The vehicle is currently sitting at a service station without being serviced for at least 2 months. Kia needs to be responsible and refund for the arm control repair and other related part failures. The electrical system does not work for the windshield wipers or the air conditioner or sliding doors.
There is a continuous leakage of oil from my van even after the dealer replaced valve cover gasket . When I complained they said it was the leftover oil. After a month again I complained . Then they re-checked and said it is my car's timing cover reseal leaking . Again after few days I had to complain as there was a leak. I got the same standard reply of leftover uncleaned oil is the cause. Few weeks later I took the van to them and they said they thoroughly cleaned and there won't be any leak. I sent them pictures of oil drops underneth the car like I did on earlier occassions. On August 11th this year they checked the car after my complaint and said there was no active leak. On 30th of this month I sent them the pictures of leaked oil spots which they are going to check on 18th September!. Since I got my first appointment on January 19 2025 I took the vehicle to the dealer 5-6 times. In between I complained to them about failure of door locks and wiper blades. They said they were fine and had no issues. A week ago passenger side door lock stopped working often . I took to a mechanic store run by AAA. Their response after few days was that the electrical system was failing due to bad alternator as the battery got depleted. They recommended me to the dealer again. I was searching google and realised that an oil leak can cause alternator to go bad leading to electric failure and even fire accidents. On [XXX] I noticed red flashing sign of alternator and some other (?) after 2 minutes drive from home. So I immediately turned back and went home and parked the van in the garage and waiting for September 18 for an inspection by the dealer. Last week drove to St Louis from Lexington, after the dealer confirmed there was no oil leak. In all their reports they mentioned vehicle is in good health! Each time when I sent a picture of a leak I requested managers at the receiving desk to park at a clean place and check the leak which they never did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
Tha backup camera, windshield wipers stopped working. The car would no t go in reverse or drive forward without resistance. Oil began leaking from the engine.
Unknown. I've replaced the alternator and battery. The alternator many times and still having lights come on. Mostly the "brake and battery " lights. It's sitting till further notice. Not drive able.
THIS IS UNRELATED TO THE SAFETY RECALL FOR THE FUEL RAIL The electronic door locks fail, (mine are not fully automatic, but when you turn on the key you can hear the safety locks trying to engage before permitting the vehicle to move - they do not work. Worse even with the key, the doors will not consistently lock or unlock. Doors can become locked to the point that you can not manually open them, creating a fire hazard for occupants. Additionally, there is NO safety or emergency release on the back hatch. if you are inside when this locking aberration occurs, you must exit via a side (if it HAPPENS to be working) or front door (again, if it happens to be working. I fail to understand why this is not a major safety issue and why no recall has been issued. There are literally 1000s of such reports on various car forums. With at least one registered here: CS1603A (https://static.nhtsa.gov/odi/tsbs/2016/MC-10090051-5448.pdf Confirmed via independent service center. Records available upon request. No insurance inspection and no warning alerts occur.
REPORTED AS FAR BACK AS AND PAID FOR REPAIR OF BOTH SLIDING DOORS STARING IN 2015-2021 DOORS AT FIRST WOULD NOT OPEN ON BUTTON PRESS NO MATTER WHICH BUTTON USED KEY FOB OR INSIDE VEHICLE HAD TO FORCE PULL THE HANDLES TO OPEN AND EVENTUALLY TO CLOSE. JUST A WEEK AGO APRIL 2021 WHILE TAKING MY ELDERLY MOTHER TO STORE WHILE PARKED AFTER LEAVING THE STORE, THE PASSENGER SIDE SLIDING DOOR STUCK IN THE OPEN POSITION AND NO AMOUNT OF FORCE NOR BUTTON PUSH WOULD CLOSE IT. IN MARCH OF 2021 I RECEIVED NOTIFICATION FROM KIA OF LIMITED WARRANTY EXTENSION (WTY018) WHICH SPECIFICALLY LISTS POWER SLIDING DOOR LACTCHING FOR 2011 TO 2014 SEDONA'S. I REPORTED THE DOOR NOT CLOSING AT ALL WHICH HAPPENED ON A SATURDAY WHEN PARTS WAS LIKELY CLOSING FOR THE DAY AND WHEN I FINALLY GOT THROUGH TO THEM ON MONDAY DROPPED THE CAR OFF TO MY SAME KIA DEALERSHIP THAT HAS DONE ALL OF THE REPAIRS AND PLACE OF PURCHASE THEY LOOKED AT THE VEHICLE AND INFORMED ME THEY WERE NOT SURE THE ROLLER WAS COVERED UNDER THE WARRANTY AND I WOULD BE CHARGED $750 AND ONLY THE THE LATCH AND MOTOR OF THE DOOR WAS COVERED (ALL PARTS OF THE SAME MECHANISM) I DECLINED THE REPAIR BEING THEY WANTED ME TO PAY RENTED MY OWN OUT OF POCKET RENTAL FOR A WEEK BECAUSE I AM AN ESSENTIAL WORKER WHILE I CONTACTED KIA CORPORATE DIRECTLY BY PHONE WITH MY ISSUES AND HOW RUDE THEY WERE TRYING TO EXPLAIN HOW PARTS OF THE DOOR WOULD NOT BE COVERED THE CAR IS UNDRIVABLE BEING THE DOOR REMAINS OPEN GOING INTO WEEK TWO OUT OF MY OWN POCKET I FINALLY GOT SOMEONE FROM CORP TO ACKNOWLEDGE SOMETHING IS WRONG AND WAS TOLD THEY WOULD FIX IT IN "GOOD WILL" FOUR DAYS AGO I AM STILL WITHOUT A CAR WHILE THEY WAIT FOR PART THEY NEEDED AND CALLED BACK TODAY TO CORP WHO CALLED THE DEALER AND SOMEHOW PART CAME IN "LAST NIGHT" BUT THEY CAN'T PICK UP TILL MONDAY TO FIX AGAIN I AM WITHOUT MY CAR AND WORK FOR THE COUNTY TAX ADMIN OFFICE.
Mileage: 72,218
TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND THE VEHICLE WAS TOWED AND TO JIM MARSH KIA (8555 W CENTENNIAL PKWY, LAS VEGAS, NV 89149) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE ALTERNATOR WAS REPLACED A MONTH PRIOR TO THE FAILURE HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE BATTERY WAS REPLACED AND THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
THE DOOR ACTUATOR WENT OUT. THE DOOR WORKED FINE WHEN WE WENT TO THE STORE. ON THE DRIVE HOME THE SLIDING DOOR FLEW OPEN. THE DOOR LATCH IS STUCK IN THE LOCKED POSITION AND WILL NOT UNLOCK. I HAVE MY DOORS BUNGEE CORDED TOGETHER.
Mileage: 143,526
TOOK VEHICLE TO DEALERSHIP FOR RECALL, WIRING HARNESS. WHEN DONE, THE HORN, LEFT REAR DOOR LOCK SWITCH AND THE RADIATOR FANS STOPPED WORKING. ALL THESE WORKED PRIOR TO THE RECALL WORK. AND THESE ITEMS DO WORK WHEN BYPASSING WITH A BATTERY, HOOKING THEM DIRECTLY TO POWER.
Mileage: 112,000
TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE BOTH THE DRIVER SIDE AND PASSENGER SIDE DOOR WOULD ERRONEOUSLY OPENED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. ALSO, WHILE DRIVING SMOKE WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. AFTER STOPPING THE VEHICLE, THE DRIVER EXTINGUISHED THE FLAMES COMING FROM THE BLOWER MOTOR WIRE HARNESS LOCATED UNDER THE GLOVE BOX. ALSO THE FRONT LOW BEAM HEAD LIGHTS HAD FAILED ON MULTIPLE OCCASION AND HAD TO BE REPLACED AND THE BACKUP CAMERA WAS INOPERABLE. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER A & B KIA DEALER (100 MARSHALL ST. N, BENWOOD, WV 26031) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
DRIVING ON RT 19 PITTSBURGH PA THE PASSENGER POWER SLIDING DOOR OPENED MY GRANDCHILDREN WERE IN CAR SEATS. THIS SHOULD HAVE BEEN INCLUDED IN THIS YEAR AS IT WAS KNOWN IN NEWER MODELS RECALL I MENTION TO DEALER AND HE STATED WELL NO ONE GOT HURT?
WHEN DRIVING DOWN THE ROAD THE RIGHT SIDE SLIDING DOOR COMES OPEN AT TIMES. I HAVE RESET THE MAIN FUSE THAT IT LISTED IN THE BOOK, AND SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T.
Mileage: 78,000
REAR PASSENGER-SIDE DOORS DO NOT OPERATE PROPERLY. WILL NOT OPEN WITH "KEY FOB", BUT SOMETIMES WILL MANUALLY. IF OPEN, MAY OR MAY NOT CLOSE WITH FOB, AND EXTREMELY DIFFICULT TO CLOSE MANUALLY. ALSO, WILL OPEN THEMSELVES EVEN WHEN THE VEHICLE IS LOCKED. IN THIS PARTICULAR EXPERIENCE, VEHICLE WAS PARKED AT HOME. DOORS HAD BEEN LOCKED AND CHECKED BY VISUAL INSPECTION DUE TO HAVING THIS HAPPEN PREVIOUSLY MANY TIMES. CONCERN IS THAT DOORS COULD OPEN WHILE DRIVING, EXPOSING PASSENGERS TO POSSIBLE DANGER.
Mileage: 140,000
I PURCHASED MY 2012 KIA SEDONA ON 8-11-2018 & FOUND OUT THAT THEY SOLD ME A VEHICLE ON THE RECALL LIST. I SAID THERE WAS A SAFETY ISSUE ON A RECALL LIST & AFTER BATTLING CANCER & AN 8 MONTH SURVIVOR, I DON'T WANT THIS VEHICLE THAT COULD CAUSE MY DEMISE. WHEN I ATTEMPTED TO RETURN TO THE KIA DEALERSHIP HERE IN DAYTONA BEACH, FL, THEY SAID WHEN I DROVE IT OFF THE LOT I WOULD LOSE THOUSAND DOLLARS TOWARDS ANOTHER (SAFE) VEHICLE. I FEEL THIS WAS WRONG NOT ONLY TO SELL ME AN UNSAFE VEHICLE, BUT FOR ME TO LOSE $ ON ANOTHER VEHICLE IS WRONG. PLEASE CALL ME ON MY CELL#[XXX]. [XXX]. THANK YOU FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 40,000
SIDE DOOR FLIES OPEN WHILE DRIVING, ELECTRONIC DOOR LATCH NO LONGER WORKS PROPERLY ALLOWING THE DOOR TO OPEN COMPLETELY WHILE DRIVING EXPOSING SECOND ROW PASSENGER.
Mileage: 124,000
LAST SEPTEMBER 6TH, 2018, SEDONA WAS ALMOST CAUGHT FIRE WHILE DRIVER WAS WITH HER CHILDREN. ONWER SAW A HUGE SMOKE AFTER SHE LOOKED AT DASHBOARD TEMPATURE GUAGE THAT REACHED OVERHEAT, QUICKLY PARKED, TURNED IT OFF, AND OPENED THE HOOD. SHE SMELLED STRONG BURNED. MECHANIC TOOK A LOOK AT ENGINE AND FOUND A LOT OF MOTOR OIL THAT WAS LEAKING THROUGH THE HEAD GASKET AND SPILLING OVER ONTO EXHAUST PIPE UNDER ENGINE BLOCK. OIL SPILLING ONTO EXHAUST PIPE COULD CAUSE FIRE. RESPONSE OF MECHANIC DIAGNOSIS, ORIGINAL ALTERNATOR WAS AT FAULT FOR STOPPING GENERATE POWER SUPPLY TO THE RADIATOR FAN ASSEMBLY. THEN RADIATOR FAN ASSEMBLY STOPPED OPERATING, RESULTING IN ENGINE OVERHEAT TO BREAK THE HEAD GASKET, LEAKING A LOT OF MOTOR OIL. FOLLOWING OVERHEAT ISSUE, TRANSMISSION WAS ALSO AFFECTED. MECHANIC NOTICED THAT ALARM WAS NOT BUILT IN FOR COOLANT FLUID LEVEL LOW AFTER HALF LOW IN RADIATOR FOUND. WHY WAS NOT A COOLANT FLUID LEVEL LOW ALARM BUILT IN BEFORE FIRST TIME VEHICLE WAS SOLD? WITHOUT A COOLANT FLUID LEVEL LOW ALARM COULD LEAD VEHICLE INTO FIRE.
Mileage: 89,000
WIRING HARNESS CONNECTIONS ARE MELTED AT THE BLOWER MOTOR AND RESISTOR. ALSO DID ON MY 06 SEDONA. WORRIED ABOUT A FIRE. THE CIRCUIT IS NOT SIZED RIGHT. THERE ARE A LOT OF COMPLAINTS ON LINE ABOUT THIS.
2012 KIA SEDONA HEATER WIRE HARNESS ON DRIVE SIDE FAILED AND MELTED ALL THE WIRES UNDER THE DASH. MECHANIC STATED IT COULD HAVE CAUGHT ON FIRE. THE HEATER CONTROL FOR THE FRONT STOPPED WORKING WHICH SENT US TO THE DEALERSHIP FOR REPAIR. THE VEHICLE WAS IN MOTION WHEN THE HEATER CONTROL FAILED. IT WAS VERY GOOD THIS HAPPENED DURING THE WINTER OTHERWISE THE VEHICLE MAY HAVE CAUGHT FIRE WHILE DRIVING BECAUSE WE WOULD NOT NEED HEAT.
Mileage: 120,000
REAR DRIVER SIDE SLIDING DOOR WILL NOT ALWAYS CLOSE COMPLETELY AND SOMETIMES OPENS WHILE DRIVING. MY THREE YEAR OLD GRANDDAUGHTER SITS IN THAT SEAT AND I'M WORRIED THAT THE DOOR IS ACTUALLY GOING TO COME OPEN WHILE WE'RE DRIVING THE CAR. I'VE READ OF PREVIOUS YEARS FOR THIS SAME VEHICLE HAVING THIS PROBLEM. I'VE PAID TO HAVE IT REPAIRED ONCE, BUT I FEEL THAT KIA SHOULD TAKE CARE OF THIS KNOWN ISSUE. ALSO, THERE IS AN ISSUE WITH THE FRONT END OF THE VEHICLE. IT SOMETIMES MAKES A GRINDING SOUND WHEN I'M SLOWING DOWN - NOT NECESSARILY WITH MY FOOT ON THE BRAKE. SOMETIMES IT'S DIFFICULT TO STOP THE VEHICLE AND I'M AFRAID I'M GOING TO GET INTO AN ACCIDENT.
Mileage: 80,000
TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHEN THE KEY WAS INSERTED INTO THE IGNITION AND TURNED TO START, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Mileage: 46,000
WHEN SHIFTING FROM REVERSE TO FORWARD, BOTH SIDE MIRRORS NEED TO BE READJUSTED. WITHOUT BEING READJUSTED, THEY POINT AT SUCH AN ANGLE AS TO BE UNUSABLE.
Mileage: 89,000
DRIVING TO MONTANA FROM COLORADO OVER THE SUMMER, AC WENT OUT. GOT IT BACK TO DEALERSHIP, WAS TOLD BLOWER MOTOR WENT BAD - ACTUALLY MELTED THE PLUG AND WE HAD SMOKE IN THE VAN! REPLACED THE BLOWER MOTOR AND PLUG (OUT OF POCKET) FROM DEALERSHIP SINCE THEY SAID OUT OF WARRANTY DUE TO MILEAGE. THEN, 3 WEEKS LATER, SAME PROBLEM. THEY REPLACED THE WIRING HARNESS CONNECTOR. 2 WEEKS LATER, SAME PROBLEM, REPLACED BLOWER MOTOR AGAIN AND WIRING PIGTAIL CONNECTOR TO BLOWER MOTOR. A/C IS ONE THING, BUT WHEN ENTERING INTO COLORADO WINTER DRIVING, NEED HEAT FOR THE WINDSHIELD! REPEATED PROBLEM DOZENS OF TIMES OVER THE LAST 2 MONTHS! VEHICLE ISN'T SAFE TO DRIVE NOW! WENT TO ANOTHER DEALERSHIP, NOW THAT IT'S WINTER IN COLORADO, NEED HEAT FOR WINDSHIELD. WAS TOLD NEEDED TO REPLACE FULL VEHICLE WIRING HARNESS AT ~$1,800 PARTS + ~$1,100 LABOR AND TO "SEE IF THAT WOULD FIX IT." NOPE! VEHICLE IS NOT SAFE DUE TO VISIBILITY DUE TO DEFECTIVE HEATING FOR DEFROST! I'M FINDING THIS IS A COMMON PROBLEM FOR 2012 KIA VEHICLES WITH CLIMATE CONTROL ISSUES, BLOWERS, ETC! NOT SURE IF IT'S DRAWING TOO MUCH POWER OR WHAT? HAVE HAD TWO BLOWER MOTORS INSTALLED AND WIRING PIGTAILS IN 3 MONTHS, AND NOT RIGHT. VEHICLE NOT SAFE FOR MY WIFE TO DRIVE WITH COLD CLIMATE! THIS IS INCREDIBLY DANGEROUS! VEHICLES NEED TO BE RECALLED AND IMMEDIATELY FIXED!
Mileage: 118,000
TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT THE POWER SLIDING DOORS WOULD NOT OPEN OR CLOSE AND WERE EXTREMELY DIFFICULT TO MANUALLY OPEN OR CLOSE. IN ADDITION, THE REAR CAMERAS WERE NOT FUNCTIONING. THE DEALER LUBRICATED THE CAMERAS, BUT INDICATED THAT THE PART WAS ON BACK ORDER. THE FAILURE RECURRED AND THE DOORS FAILED TO OPEN AND CLOSE PROPERLY BOTH ELECTRONICALLY AND MANUALLY. WHILE DRIVING, THE DOORS OPENED MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Mileage: 35,000
CAR RANDOMLY LOCKS ITS UNLOCKED DOORS. THAT HAS BEEN GOING ON FOR 2 YEARS. IN JANUARY, THE SLIDING DOOR ON THE PASSENGER SIDE STOPPED COMPLETELY CLOSING WITHOUT MANUAL ASSISTANCE PUSHING IT CLOSED THE LAST FEW FRACTIONS OF AN INCH TO GET THE DOOR OPEN WARNING LIGHT TO SHUT OFF.
Mileage: 66,000
THE AIR BAG INDICATOR LIGHT IS ON, AND I'M TOLD BY KIA THAT THE WEIGHT SENSOR FOR ONE SEAT IS NOT FUNCTIONING, WHICH MEANS AIR BAGS WILL NOT DEPLOY. THIS IS A SUBSTANTIAL COST TO FIX OF APPROXIMATELY $1,600.00, HOWEVER, THIS LIGHT HAS BEEN ON FOR SOME TIME AND I FEEL THAT IT IS LIKELY A DEFECT IN THE SENSOR, ELECTRICAL COMPONENTS, OR AIR BAG THAT MAY BE IMPACTING OTHER KIA OWNERS.
Mileage: 71,000
WHILE DRIVING WITH MY 4 YEAR OLD TWINS IN MY 2012 KIA SEDONA THE PASSENGER POWER SLIDING DOOR REPEATEDLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE FIRST TIME I WAS ACTUALLY ENTERING THE EXPRESSWAY ON THE ON-RAMP - NOT CERTAIN OF MY EXACT SPEED BUT I WAS ACCELERATING TO ALLOW ME TO YIELD INTO TRAFFIC. I OBVIOUSLY PULLED THE VAN OVER IMMEDIATELY - MY DAUGHTERS AND I BOTH FRANTIC. THIS WAS THE SECOND ISSUE WITH THE POWER DOORS THAT PARTICULAR EVENING. THE FIRST ISSUE OCCURRED APPROX. 10 MINUTES EARLIER WHEN I WAS UNABLE TO GET EITHER DOOR TO OPEN AT ALL. I TRIED TO OPEN THEM WITH THE REMOTE; THE OVERHEAD CONSOLE OPEN/CLOSE; THE INTERIOR OPEN/CLOSE ON BOTH DOORS; I TURNED OFF THE POWER TO THE DOORS AND TRIED TO OPEN THEM MANUALLY - THE DOORS WOULD NOT OPEN. THEY CONTINUED TO SET OFF THE INTERIOR LIGHTS/ALARM AS IF THEY WERE TRYING TO OPEN BUT WERE NOT. THINKING IT MAY BE RELATED TO OUTSIDE TEMPERATURE (WHICH IS WHAT KIA HAD SUGGESTED TO ME PREVIOUSLY WHEN I HAD COMPLAINED ABOUT ISSUES WITH THE DOORS STICKING) I PROCEEDED TOWARDS MY HOME. THE PASSENGER SIDE SLIDING DOOR OPENED TWICE MORE. I NEVER IMAGINED ANYTHING LIKE THIS COULD HAPPEN - WHEN YOU PURCHASE A VEHICLE SHOULDN'T IT BE SAFE TO ASSUME THAT DOORS (SUCH AS POWER SLIDING DOORS) WILL REMAIN CLOSED WHEN THEY ARE SUPPOSED TO. THERE IS MOST DEFINITELY SOME KIND OF MECHANICAL FAILURE THAT IS ALLOWING THIS TO HAPPEN. KIA SUGGESTING THAT THEY CANNOT DO ANYTHING ABOUT THIS IS NOT ACCEPTABLE. I UNDERSTAND THE DESIRE TO DUPLICATE THE ISSUES AS I HAVE DESCRIBED TO THEM BUT UNFORTUNATELY I CANNOT MAKE THAT HAPPEN ANY MORE THAN THEY CAN. THE SOLUTION TO THIS PROBLEM IS NOT CROSS YOUR FINGERS AND HOPE FOR THE BEST. THE VEHICLE DOORS ARE RANDOMLY LATCHING AND UNLATCHING. THERE IS SIGNIFICANT RISK TO MY CHILDREN THAT ARE PASSENGERS IN THE VEHICLE WHEN THE DOORS OPEN DURING OPERATION. *TR
Mileage: 50,000
KEY STUCK IN IGNITION. PARKED MINI-VAN, CANNOT REMOVE KEY FROM IGNITION. WHILE TURNING COUNTER CLOCKWISE, STOPPED AT ACC POSITION. CAN TURN KEY CLOCKWISE, RESTART ENGINE, TURN OFF ENGINE, KEY WOULD NOT TURN COUNTER CLOCKWISE PAST ACC POSITION. TOOK TO DEALER, DEALER COULD NOT DUPLICATE PROBLEM. COST $170. 2 DAYS AFTER PICK UP MINI-VAN FROM DEALER, WIFE DROVE TO GROCERY STORE, COULD NOT REMOVE KEY FROM IGNITION. CHECKED INTERNET, SEEMS THAT THERE HAS BEEN A PROBLEM GOING ON SINCE 2006 WITH NUMEROUS KIA VEHICLES BUT NO TECHNICAL SERVICE BULLETINS. I WAS ABLE TO DUPLICATE IT ONCE. I COULD NOT TURN KEY COUNTER CLOCKWISE PAST ACC, WHEN I TOOK FOOT OFF BRAKE PEDAL, VEHICLE ROCKED SLIGHTLY, HEARD CLICK AND SAW GEAR SELECTOR LEVER SHUDDER. NOW COULD TURN KEY AND REMOVE FROM IGNITION. I THINK SOMETHING WRONG WITH SHIFTER LINKAGE NOT RELEASING MICROLOCK IN IGNITION. *TR
Mileage: 22,466
MY SON WAS DRIVING THE CAR WITH MY GRANDSON IN THE FRONT PASSENGER SEAT. SMOKE CAME OUT OF THE AIR CONDITIONING VENTS AND A FIRE STARTED IN THE WIRING BELOW THE DASH ON THE PASSENGERS SIDE. MY GRANDSON PUT OUT THE FIRE WITH HIS SHOE AND AFTER TURNING OFF THE AC THE SMOKE STOPPED. DEALERSHIP SAID BLOWER MOTOR WAS DRAWING TOO MUCH CURRENT. SUBSEQUENTLY THEY FOUND A 40 AMP FUSE HAD BLOWN AND A BAD MOTOR RESISTOR. THIS PROBLEM NEVER SHOULD HAVE HAPPENED AND IF THE FIRE HAD SPREAD, AT BEST THE CAR WOULD BE TOTALED AND WORST CASE A SERIOUS ACCIDENT WITH POSSIBLE LOSS OF LIFE. NEXT ISSUE IS A BAD IGNITION SWITCH. IT WAS VERY DIFFICULT TO TURN THE KEY IN THE SWITCH. REPLACING KEY DID NOT HELP. ENDING UP REPLACING IGNITION SWITCH. IN AN EMERGENCY NOT BEING ABLE TO USE YOUR CAR COULD BE LIFE THREATENING. *TR
Mileage: 72,000
I BOUGHT THIS 2012 KIA BRAND NEW IN 2011 WELL, A FEW MONTHS AGO, WE TOOK IT IN FOR AND OIL CHANGE AND IT WAS MAKING A LOUD NOISES IN THE ENGINE, THEY FIX IT. ALSO A PART FEEL OF THE VEHICLE WHICH SECURES THE SIDE DOOR THEY ORDERS THE PART AND WE HAD TO KEEP CALLING THEN TO SEE IF THEY GOT THE PART IN FINALLY THEY DID I TALK TO THEM ABOUT THE LIGHTS NOT TURNING OFF AFTER WE TURN OFF THE VEHICLE AND HAS RAN THE BATTERY DOWN SEVERAL TIMES AND I HAD TO REPLACE THE BATTERY THEY CHECK IT OUT AND COULD NOT DETERMINE WHAT THE PROBLEM THEY HAD TO CALL SOMEONE. THEY SAID THEY WOULD GET BACK TO US FOUR MONTHS AGO NO RESPONSE SO I TOOK THE VEHICLE IN TODAY TO GET AND OIL CHANGE [XXX]. SAID HE CAN?T HELP ME THE WARRANTY IS OUT AND PRETTY MUCH JUST GET OVER IT,CALL THEIR CROP OFFICE WELL [XXX]. JUST GRAB A BUSINESS CARD AND GAVE IT TO ME WITH A GRIN ON HIS FACE LIKE YEA GOOD LUCK WITH THAT ONE.PERSON I SPOKE TO ASK ME A FEW QUESTIONS AND THEN HUNG UP I CALLED BACK TALK TO SOMEONE WHO SAID GIVE ME A FEW DAYS TO RESEARCH THE PROBLEM [XXX] TOLD ME THEY WILL CHECK OUT THE LIGHTS IN WHICH THEY DID I ASSUME. WENT TO PAY FOR THE OIL CHANGE NO MENTION ANYTHING ABOUT THE LIGHT PROBLEM SO I ASKED THE STATUS OF THE LIGHT PROBLEM. [XXX]. SAID IT WAS AN ?ELECTRICAL PROBLEM? AND THEY NEED SOMEONE TO AUTHORIZE HIM TO FIX IT.I ASKED WON?T KIA AUTHORIZE THEM TO FIX IT HE SAID NO WE HAD TO SO I ASKED HIM IF WE AUTHORIZE IT THAT MEANS WE HAD TO PAY FOR IT RIGHT.? HE STATED YES. I BE RESPONSIBLE FOR THE BILL RIGHT HE STATED I WOULD HAVE TO PAY THEM A MINIMUM OF $150.00 FOR THE LABOR BEFORE THEY PUT IT BACK TOGETHER OR GIVE ME MY VAN BACK. WE ASK HIM IS THERE A CHANCE IT COULD CATCH ON FIRE OR ANYTHING HE STATED NO BUT IT IS AN ELECTORAL PROBLEM THAT IS A THAT WAS THERE BEFORE WE BOUGHT IT'S NOT SOMETHING WE DID OR CAUSE HE AGREE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 63,926
2012 KIA SEDONA DOORS FREEZE SHUT AND WILL NOT OPEN IN COLD WEATHER WHEN DOORS FINALLY OPEN THEY DO NOT CLOSE ALL THE WAY AND ALARM SOUNDS ENTIRE TIME DOORS ARE PARTIALLY OPEN. MY CHILDREN ARE AT RISK IN THIS VAN AND SHOULD BE RECALLED TO FIX PROBLEM. MANY COMPLAINTS ON LINE WITH NO PERMANENT SOLUTION. *TR
Mileage: 18,000
2014 KIA SORENTO LIMITED SAFETY ISSUE: THE ELECTROLUMINESCENT SPEEDOMETER ISN'T READABLE DURING DAYLIGHT OPERATION. THIS CAUSES A VERY REAL SAFETY SITUATION WHEN THE DRIVER HAS TO TAKE HIS EYES OFF THE ROAD FOR 3 OR 4 SECONDS TO FIGURE OUT HOW FAST HE IS GOING. THE DISPLAY IS ENTIRELY PROGRAMMABLE BY KIA. THEY HAVE CHOSEN TO SHOW THE SPEED BY A SMALL DARK RED MARKER AGAINST A BLACK BACKGROUND. DURING DAYLIGHT DRIVING YOU HAVE TO HUNT FOR THE MARKER. PUT ON SUN GLASSES AND IT CAN TAKE 5 OR 6 SECONDS TO FIND THE MARKER. ALL THAT TIME YOU ARE NOT LOOKING AT THE ROAD. SIMPLE PROGRAM CHANGES AND SOFTWARE UPDATES COULD EASILY SOLVE THIS PROBLEM. - MAKE THE MARKER LONGER AND/OR BIGGER, MAKE THE MARKER LIGHTER RED, MAKE THE MARKER WHITE, OR SHOW THE SPEED NUMERICALLY IN THE CENTER OF THE SPEEDOMETER. ALL THESE COULD BE DRIVER SELECTABLE FROM THE EXISTING "SETTINGS" MENU. KIA HAS BEEN MADE AWARE OF THIS PROBLEM SINCE AT LEAST JUNE 10, 2013 (CASE # [XXX] ? CUSTOMER SERVICE REPRESENTATIVES [XXX]). THEY ARE LIABLE FOR ACCIDENTS CAUSED BY THIS FAULTY PRODUCT. THE LOCAL KIA SERVICE PEOPLE RECOGNIZE THE PROBLEM BUT ONLY CORPORATE KIA CAN FIX IT. OTHER THAN THIS SAFETY ISSUE MY $39,050 2014 SORENTO LIMITED IS PERFECTLY ASSEMBLED AND EXCELLENTLY DESIGNED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Mileage: 180
TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE THE VEHICLE WAS PARKED THE CONTACT REMOVED THE KEY FROM THE IGNITION AND NOTICED THE IGNITION AND THE KEY WERE EXTREMELY HOT. THE FAILURE OCCURRED AFTER DRIVING APPROXIMATELY THIRTY MILES OR MORE. THE CONTACT MEASURED THE TEMPERATURE OF THE KEY AND STATED IT REACHED 101 DEGREES FAHRENHEIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 425.
Mileage: 425