This Problem Across All Years
There is a continuous leakage of oil from my van even after the dealer replaced valve cover gasket . When I complained they said it was the leftover oil. After a month again I complained . Then they re-checked and said it is my car's timing cover reseal leaking . Again after few days I had to complain as there was a leak. I got the same standard reply of leftover uncleaned oil is the cause. Few weeks later I took the van to them and they said they thoroughly cleaned and there won't be any leak. I sent them pictures of oil drops underneth the car like I did on earlier occassions. On August 11th this year they checked the car after my complaint and said there was no active leak. On 30th of this month I sent them the pictures of leaked oil spots which they are going to check on 18th September!. Since I got my first appointment on January 19 2025 I took the vehicle to the dealer 5-6 times. In between I complained to them about failure of door locks and wiper blades. They said they were fine and had no issues. A week ago passenger side door lock stopped working often . I took to a mechanic store run by AAA. Their response after few days was that the electrical system was failing due to bad alternator as the battery got depleted. They recommended me to the dealer again. I was searching google and realised that an oil leak can cause alternator to go bad leading to electric failure and even fire accidents. On [XXX] I noticed red flashing sign of alternator and some other (?) after 2 minutes drive from home. So I immediately turned back and went home and parked the van in the garage and waiting for September 18 for an inspection by the dealer. Last week drove to St Louis from Lexington, after the dealer confirmed there was no oil leak. In all their reports they mentioned vehicle is in good health! Each time when I sent a picture of a leak I requested managers at the receiving desk to park at a clean place and check the leak which they never did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
There is a continuous leakage of oil from my van even after the dealer replaced valve cover gasket . When I complained they said it was the leftover oil. After a month again I complained . Then they re-checked and said it is my car's timing cover reseal leaking . Again after few days I had to complain as there was a leak. I got the same standard reply of leftover uncleaned oil is the cause. Few weeks later I took the van to them and they said they thoroughly cleaned and there won't be any leak. I sent them pictures of oil drops underneth the car like I did on earlier occassions. On August 11th this year they checked the car after my complaint and said there was no active leak. On 30th of this month I sent them the pictures of leaked oil spots which they are going to check on 18th September!. Since I got my first appointment on January 19 2025 I took the vehicle to the dealer 5-6 times. In between I complained to them about failure of door locks and wiper blades. They said they were fine and had no issues. A week ago passenger side door lock stopped working often . I took to a mechanic store run by AAA. Their response after few days was that the electrical system was failing due to bad alternator as the battery got depleted. They recommended me to the dealer again. I was searching google and realised that an oil leak can cause alternator to go bad leading to electric failure and even fire accidents. On [XXX] I noticed red flashing sign of alternator and some other (?) after 2 minutes drive from home. So I immediately turned back and went home and parked the van in the garage and waiting for September 18 for an inspection by the dealer. Last week drove to St Louis from Lexington, after the dealer confirmed there was no oil leak. In all their reports they mentioned vehicle is in good health! Each time when I sent a picture of a leak I requested managers at the receiving desk to park at a clean place and check the leak which they never did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
ON 4/25 WE NOTICED A SMELL OF GASOLINE WHEN DRIVING THE VEHICLE. WE HAD THE ISSUE CORRCETED ON 4/27/2020 AT A OUT OF POCKET COST OF $1090 2ND TIME SUBMITTING CLAIM. HAVE NOT RECEIVED ANY INFO ON ORIGINAL CLAIM FROM MAY 2020
ON 4/25 WE NOTICED A SMELL OF GASOLINE WHEN DRIVING THE VEHICLE. WE HAD THE ISSUE CORRCETED ON 4/27/2020 AT A OUT OF POCKET COST OF $1090 2ND TIME SUBMITTING CLAIM. HAVE NOT RECEIVED ANY INFO ON ORIGINAL CLAIM FROM MAY 2020
CAR WAS DELIVERED TO KIA OF SOUTH AUSTIN FOR REPAIR AS PER SC165A (AIRBAG RECALL) AND FOR SC188 (FUEL RAIL RECALL) ON MONDAY MAY 25TH. DEALER CONFIRMED THAT THERE IS A FUEL LEAK AT THE FUEL RAIL LOCATION. DEALER WAS INSTRUCTED BY KIA MOTORS OF AMERICA TO DISABLE THE CAR UNTIL A REMEDY IS AVAILABLE. IT IS NOW SATURDAY MAY 30TH AND THERE IS NO REMEDY TIMELINE FOR THE FUEL LEAK AND THE DEALER REFUSES TO CONDUCT THE AIRBAG REMEDY. *TR
CAR WAS DELIVERED TO KIA OF SOUTH AUSTIN FOR REPAIR AS PER SC165A (AIRBAG RECALL) AND FOR SC188 (FUEL RAIL RECALL) ON MONDAY MAY 25TH. DEALER CONFIRMED THAT THERE IS A FUEL LEAK AT THE FUEL RAIL LOCATION. DEALER WAS INSTRUCTED BY KIA MOTORS OF AMERICA TO DISABLE THE CAR UNTIL A REMEDY IS AVAILABLE. IT IS NOW SATURDAY MAY 30TH AND THERE IS NO REMEDY TIMELINE FOR THE FUEL LEAK AND THE DEALER REFUSES TO CONDUCT THE AIRBAG REMEDY. *TR
TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
GAS SMELL IN CAR 11/2017 WHILE IN MOTION. EXPERIENCING A SORT OF 'HESITATION', LIKE WANTING TO STALL. BROUGHT TO DEALER. DEALER IDENTIFIED ISSUE- CRACK IN FUEL RAIL, LEAKING ON ENGINE. ITEM WAS NOT COVERED UNDER WARRANTY AND QUOTED AT JUST UNDER $1K TO REPAIR. THE DEALERSHIP WANTED ME TO SIGN A WAIVER SAYING I KNEW MY CAR WAS A FIRE HAZARD SINCE I COULDN'T AFFORD TO PAY THEIR RATES FOR THE REPAIR. TOLD ME I WOULD END UP IN THE NEWS IF I DIDN'T GET IT FIXED THERE. I REFUSED, AND TOOK MY CAR TO MY LOCAL REPAIR SHOP WHERE I PAID FOR THE REPAIR.
GAS SMELL IN CAR 11/2017 WHILE IN MOTION. EXPERIENCING A SORT OF 'HESITATION', LIKE WANTING TO STALL. BROUGHT TO DEALER. DEALER IDENTIFIED ISSUE- CRACK IN FUEL RAIL, LEAKING ON ENGINE. ITEM WAS NOT COVERED UNDER WARRANTY AND QUOTED AT JUST UNDER $1K TO REPAIR. THE DEALERSHIP WANTED ME TO SIGN A WAIVER SAYING I KNEW MY CAR WAS A FIRE HAZARD SINCE I COULDN'T AFFORD TO PAY THEIR RATES FOR THE REPAIR. TOLD ME I WOULD END UP IN THE NEWS IF I DIDN'T GET IT FIXED THERE. I REFUSED, AND TOOK MY CAR TO MY LOCAL REPAIR SHOP WHERE I PAID FOR THE REPAIR.
WE DISCOVERED A FUEL LEAKAGE AFTER GETTING GAS, BUT DID NOT DISCOVER THIS LEAK UNTIL AFTER DRIVING HOME FROM THE GAS STATION. THERE WAS A STRONG SMELL OF GASOLINE AND WE NOTICED THAT THE FUEL GAUGE WENT DOWN RATHER QUICKLY. AFTER GETTING HOME FROM THE GAS STATION, WE NOTICED THE SMELL OF GAS WAS STILL VERY STRONG AND THAT WAS WHEN WE NOTICED THE LEAK, ON OUR DRIVEWAY. IN THE TIME THAT WE WERE DRIVING, WE HAD BEEN LEAKING GASOLINE THE WHOLE TIME, AND COULD HAVE LOST OUR LIVES ON OUR WAY HOME. WE TOOK OUR KIA TO BE INSPECTED AND REPAIRED AND THEY DISCOVERED THAT THE FUEL RAIL WAS DAMAGED: IT HAD A CRACK ALONG ONE SIDE.
WE DISCOVERED A FUEL LEAKAGE AFTER GETTING GAS, BUT DID NOT DISCOVER THIS LEAK UNTIL AFTER DRIVING HOME FROM THE GAS STATION. THERE WAS A STRONG SMELL OF GASOLINE AND WE NOTICED THAT THE FUEL GAUGE WENT DOWN RATHER QUICKLY. AFTER GETTING HOME FROM THE GAS STATION, WE NOTICED THE SMELL OF GAS WAS STILL VERY STRONG AND THAT WAS WHEN WE NOTICED THE LEAK, ON OUR DRIVEWAY. IN THE TIME THAT WE WERE DRIVING, WE HAD BEEN LEAKING GASOLINE THE WHOLE TIME, AND COULD HAVE LOST OUR LIVES ON OUR WAY HOME. WE TOOK OUR KIA TO BE INSPECTED AND REPAIRED AND THEY DISCOVERED THAT THE FUEL RAIL WAS DAMAGED: IT HAD A CRACK ALONG ONE SIDE.
I PURCHASED MY 2012 KIA SEDONA ON 8-11-2018 & FOUND OUT THAT THEY SOLD ME A VEHICLE ON THE RECALL LIST. I SAID THERE WAS A SAFETY ISSUE ON A RECALL LIST & AFTER BATTLING CANCER & AN 8 MONTH SURVIVOR, I DON'T WANT THIS VEHICLE THAT COULD CAUSE MY DEMISE. WHEN I ATTEMPTED TO RETURN TO THE KIA DEALERSHIP HERE IN DAYTONA BEACH, FL, THEY SAID WHEN I DROVE IT OFF THE LOT I WOULD LOSE THOUSAND DOLLARS TOWARDS ANOTHER (SAFE) VEHICLE. I FEEL THIS WAS WRONG NOT ONLY TO SELL ME AN UNSAFE VEHICLE, BUT FOR ME TO LOSE $ ON ANOTHER VEHICLE IS WRONG. PLEASE CALL ME ON MY CELL#[XXX]. [XXX]. THANK YOU FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I PURCHASED MY 2012 KIA SEDONA ON 8-11-2018 & FOUND OUT THAT THEY SOLD ME A VEHICLE ON THE RECALL LIST. I SAID THERE WAS A SAFETY ISSUE ON A RECALL LIST & AFTER BATTLING CANCER & AN 8 MONTH SURVIVOR, I DON'T WANT THIS VEHICLE THAT COULD CAUSE MY DEMISE. WHEN I ATTEMPTED TO RETURN TO THE KIA DEALERSHIP HERE IN DAYTONA BEACH, FL, THEY SAID WHEN I DROVE IT OFF THE LOT I WOULD LOSE THOUSAND DOLLARS TOWARDS ANOTHER (SAFE) VEHICLE. I FEEL THIS WAS WRONG NOT ONLY TO SELL ME AN UNSAFE VEHICLE, BUT FOR ME TO LOSE $ ON ANOTHER VEHICLE IS WRONG. PLEASE CALL ME ON MY CELL#[XXX]. [XXX]. THANK YOU FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR