314
Complaints
4
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints

Showing 20 of 314
Dec 16, 2025

This 2021 Kia Seltos car’s engine has randomly seized up 4 times over the last year causing very serious safety concern. Fortunately, these 4 seize-ups happened when the powerless Seltos car could be safely directed to the shoulder of the road while driving in slower paced traffic. Each time this occurred, our 2021 Kia Seltos had to be towed; towed twice to a mechanic shop and twice to directly to the dealer. The mechanic diagnosed the problem as the vehicle using excessive oil resulting in the vehicle safety sensors shutting the engine down. However, in those instances when we towed the vehicle to the dealer, the dealership always obfuscated and gave us the impression that they were not taking our safety concerns seriously. They never adequately addressed our concerns and often conducted some minor repairs seemingly to placate us to get us down the road. None of their minor repairs worked or solved the problem. In each instance after their repair the problem repeated. We expressed our extreme frustration and concern for our life safety. We communicated to them that this vehicle’s engine has proven unsafe and that has randomly seize-up several times We have researched the 2021 Seltos and found that these Kia models have many serious recalls for multiple items including the problem that we have experiences with excess oil usage. It is our experience that our KIA dealership will not adequately address our concerns and will not take necessary measures to adequately address our very serious safety issues. We believe that our 2021 Seltos is a "Lemmon" and needs to be replaced, or at least its engine replaced. We hope this complaint results in serious action and that I'm not writing again indicating that this 2021 Seltos “Lemmon" vehicle has again seized up and has resulted in a life-threatening safety issue.

Dec 16, 2025

This 2021 Kia Seltos car’s engine has randomly seized up 4 times over the last year causing very serious safety concern. Fortunately, these 4 seize-ups happened when the powerless Seltos car could be safely directed to the shoulder of the road while driving in slower paced traffic. Each time this occurred, our 2021 Kia Seltos had to be towed; towed twice to a mechanic shop and twice to directly to the dealer. The mechanic diagnosed the problem as the vehicle using excessive oil resulting in the vehicle safety sensors shutting the engine down. However, in those instances when we towed the vehicle to the dealer, the dealership always obfuscated and gave us the impression that they were not taking our safety concerns seriously. They never adequately addressed our concerns and often conducted some minor repairs seemingly to placate us to get us down the road. None of their minor repairs worked or solved the problem. In each instance after their repair the problem repeated. We expressed our extreme frustration and concern for our life safety. We communicated to them that this vehicle’s engine has proven unsafe and that has randomly seize-up several times We have researched the 2021 Seltos and found that these Kia models have many serious recalls for multiple items including the problem that we have experiences with excess oil usage. It is our experience that our KIA dealership will not adequately address our concerns and will not take necessary measures to adequately address our very serious safety issues. We believe that our 2021 Seltos is a "Lemmon" and needs to be replaced, or at least its engine replaced. We hope this complaint results in serious action and that I'm not writing again indicating that this 2021 Seltos “Lemmon" vehicle has again seized up and has resulted in a life-threatening safety issue.

Dec 15, 2025

THE CAR WAS MAKING A GRINDING SOUND, VIBRATES, SLOWS DOWN. GRINDING SOUND IS LIKE GRINDING GEARS OR A SNOWPLOW SCRAPING PAVEMENT. THE ENGINE WAS REPLACED IN APRIL BECAUSE OF RECALL. I ONLY HAVE 23765 MILES ON IT BUT ORIGINAL 5 YEAR WARRANTY EXPIRED ON 12/09/2025. THE SAME NOISE STARTED AGAIN ON 12/10/2025 AND IT WAS TOWED TO DEALER I BOUGHT FROM ON 12/10/25. The master warning light came on 12/10/25 incident and some text. There was traffic so unable to read it and light went off.

Dec 15, 2025

THE CAR WAS MAKING A GRINDING SOUND, VIBRATES, SLOWS DOWN. GRINDING SOUND IS LIKE GRINDING GEARS OR A SNOWPLOW SCRAPING PAVEMENT. THE ENGINE WAS REPLACED IN APRIL BECAUSE OF RECALL. I ONLY HAVE 23765 MILES ON IT BUT ORIGINAL 5 YEAR WARRANTY EXPIRED ON 12/09/2025. THE SAME NOISE STARTED AGAIN ON 12/10/2025 AND IT WAS TOWED TO DEALER I BOUGHT FROM ON 12/10/25. The master warning light came on 12/10/25 incident and some text. There was traffic so unable to read it and light went off.

Dec 13, 2025

Car had 59,522 miles when I purchased it (now has 64,320), and after driving 1,500 miles, it began hot-idle stall with oil light indicator lit. Restarted and drove OK, but when slowing, it kept stalling. This also happened on the roads when slowing for a light or for traffic, posing a risk to myself and others. After 6-7 times and doing some research, this problem exactly matches the symptoms in Kia’s TSB ENG222 Rev 6. I had it towed to a KIA service center due to the concern that it can throw a bearing during stall (as well as be unsafe). Dealer performed combustion chamber cleaning and replaced the PCV valve ($1,000!). They asked me to keep a close eye on oil consumption. Over the next less-than-1,000 miles of driving, engine consumed 3 quarts, well in excess of Kia’s expectation of no more than 1 quart per 1,000 miles. The dealer contacted Kia’s technical assistance for help and was denied an engine replacement due to me being the second owner, out of power train warranty and just purchasing the vehicle, as well as indicating that the engine had previously been “fixed” pursuant to the TSB; however, clearly it is not fixed. I now unfortunately know that this problem is associated with the poor design of the engine and up to 20% of the owners who have had the problem “fixed” continue to have the same problem recur. The engine has barely more than 60,000 miles on it and was maintained, according to CarFax, rather flawlessly by the previous (and only other) owner. There is no way that properly built and appropriately maintained engine should fail with less than 60,000 miles on it unless there is something inherently wrong with the design or build of the engine. It also seems like a huge copout on Kia’s part to not honor their 100,000 mile, 10 year powertrain warranty simply because the car transferred owners (once), especially with the history of known appropriate servicing AND that the car’s engine has already failed the repair directed by TSB ENG222 Rev 6.

Dec 13, 2025

Car had 59,522 miles when I purchased it (now has 64,320), and after driving 1,500 miles, it began hot-idle stall with oil light indicator lit. Restarted and drove OK, but when slowing, it kept stalling. This also happened on the roads when slowing for a light or for traffic, posing a risk to myself and others. After 6-7 times and doing some research, this problem exactly matches the symptoms in Kia’s TSB ENG222 Rev 6. I had it towed to a KIA service center due to the concern that it can throw a bearing during stall (as well as be unsafe). Dealer performed combustion chamber cleaning and replaced the PCV valve ($1,000!). They asked me to keep a close eye on oil consumption. Over the next less-than-1,000 miles of driving, engine consumed 3 quarts, well in excess of Kia’s expectation of no more than 1 quart per 1,000 miles. The dealer contacted Kia’s technical assistance for help and was denied an engine replacement due to me being the second owner, out of power train warranty and just purchasing the vehicle, as well as indicating that the engine had previously been “fixed” pursuant to the TSB; however, clearly it is not fixed. I now unfortunately know that this problem is associated with the poor design of the engine and up to 20% of the owners who have had the problem “fixed” continue to have the same problem recur. The engine has barely more than 60,000 miles on it and was maintained, according to CarFax, rather flawlessly by the previous (and only other) owner. There is no way that properly built and appropriately maintained engine should fail with less than 60,000 miles on it unless there is something inherently wrong with the design or build of the engine. It also seems like a huge copout on Kia’s part to not honor their 100,000 mile, 10 year powertrain warranty simply because the car transferred owners (once), especially with the history of known appropriate servicing AND that the car’s engine has already failed the repair directed by TSB ENG222 Rev 6.

Dec 11, 2025

I took my car to the dealership for the recall fix on its engine where they put the noise sensors in. I told them my car was burning oil and my car check engine light came on so I took it back in. Just before going in the light went off, but the code was for a misfire in cylinder 2. They did could not recreate the misfire and sealed my engine and told me to bring it back in 1000 miles. During this time the check engine light came on and went off again for the same code. When I brought it back at 1000 miles they could not recreate the misfire and said my car burned 0.77 quarts of oil in 1000 miles and in order for the engine to be bad that it needed to burn 1.0 quarts in that timeframe. They resealed the engine and I am to bring it back again in 1000 miles. A car should burn next to nothing for oil in 1000 miles. So my engine could burn out almost all its oil before a regular oil change and burn up the engine unless I keep adding oil. I am betting the cylinder misfire is because of oil fouling the plug. I could be on the highway and my motor could stall or blowup from lack of oil. Their recall fix is a joke and saying a regular gas enginecan burn up to 1 quart of oil every 1000 miles is ridiculous. This and every car with this engine problem should have the engine properly repaired or replaced

Dec 11, 2025

I took my car to the dealership for the recall fix on its engine where they put the noise sensors in. I told them my car was burning oil and my car check engine light came on so I took it back in. Just before going in the light went off, but the code was for a misfire in cylinder 2. They did could not recreate the misfire and sealed my engine and told me to bring it back in 1000 miles. During this time the check engine light came on and went off again for the same code. When I brought it back at 1000 miles they could not recreate the misfire and said my car burned 0.77 quarts of oil in 1000 miles and in order for the engine to be bad that it needed to burn 1.0 quarts in that timeframe. They resealed the engine and I am to bring it back again in 1000 miles. A car should burn next to nothing for oil in 1000 miles. So my engine could burn out almost all its oil before a regular oil change and burn up the engine unless I keep adding oil. I am betting the cylinder misfire is because of oil fouling the plug. I could be on the highway and my motor could stall or blowup from lack of oil. Their recall fix is a joke and saying a regular gas enginecan burn up to 1 quart of oil every 1000 miles is ridiculous. This and every car with this engine problem should have the engine properly repaired or replaced

Dec 1, 2025

I am writing regarding my vehicle, a 2021 Kia Seltos LX - VIN Number [XXX] , which is subject to a recall NHTSA #25V099, Manufacturer Recall Number SC336. I was informed of the recall April 2025 and have since experienced engine stalling while driving on the highway with my young children with me, abnormal engine noise, complete oil loss and eventually complete engine failure. Unfortunately, this defect caused my vehicle to become unsafe and completely inoperable for the last 8 weeks. Kia said "We have completed the SC336 Piston Oil Ring recall, and your vehicle did pass. This means that the failure of the engine is not covered within the scope of that recall. This vehicle also does not have Kia warranty coverage active now due to age and miles. At this stage, Metro Kia does not have any further recourse for warranty coverage." My kia was stalling on the highway, complete oil loss where it was bone dry which led to engine failure. How did the vehicle "PASS" when EVERYTHING from the description of the recall is EXACTLY what happened to me? This is absolutely wild that Kia is refusing to do anything about this vehicle. It is a 2021, with 65,000 miles on it. The repairs are over 13K and I am being told I would get nothing for the car if I traded it in because it is worth nothing. Because of this situation, I have experienced a complete loss of transportation and have been relying on other methods of transportation and emptying my bank account for numerous towing visits to and from the dealership. Kia has not fixed the recall and instead quoted me over $13,000 to repair the car. I have enclosed copies of relevant documents, including the recall notice, service records, and any related correspondence. I messaged the BBB and attached Kia's response to that, as well as an email with the service advisor at Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 1, 2025

I am writing regarding my vehicle, a 2021 Kia Seltos LX - VIN Number [XXX] , which is subject to a recall NHTSA #25V099, Manufacturer Recall Number SC336. I was informed of the recall April 2025 and have since experienced engine stalling while driving on the highway with my young children with me, abnormal engine noise, complete oil loss and eventually complete engine failure. Unfortunately, this defect caused my vehicle to become unsafe and completely inoperable for the last 8 weeks. Kia said "We have completed the SC336 Piston Oil Ring recall, and your vehicle did pass. This means that the failure of the engine is not covered within the scope of that recall. This vehicle also does not have Kia warranty coverage active now due to age and miles. At this stage, Metro Kia does not have any further recourse for warranty coverage." My kia was stalling on the highway, complete oil loss where it was bone dry which led to engine failure. How did the vehicle "PASS" when EVERYTHING from the description of the recall is EXACTLY what happened to me? This is absolutely wild that Kia is refusing to do anything about this vehicle. It is a 2021, with 65,000 miles on it. The repairs are over 13K and I am being told I would get nothing for the car if I traded it in because it is worth nothing. Because of this situation, I have experienced a complete loss of transportation and have been relying on other methods of transportation and emptying my bank account for numerous towing visits to and from the dealership. Kia has not fixed the recall and instead quoted me over $13,000 to repair the car. I have enclosed copies of relevant documents, including the recall notice, service records, and any related correspondence. I messaged the BBB and attached Kia's response to that, as well as an email with the service advisor at Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 27, 2025

My 2021 Kia Seltos is experiencing engine problems that match the piston-ring defect involved in Kia Recall SC336. I first took the vehicle to the dealership in August 2025 for excessive oil consumption and engine knocking. The dealer documented the engine was 1 quart low and stated the oil was “most likely being used internally getting past the piston rings.” However, they only performed the software update from SC336 and did not perform any internal engine inspection. Since that visit, the condition has significantly worsened. The vehicle is now consuming more oil than before, the knocking/ticking noises have become louder and more frequent, and fuel economy has declined. I am adding oil between changes to keep the engine from running dangerously low. There are no external leaks, so the oil is being burned internally, which is consistent with piston-ring failure. These symptoms are identical to other Seltos vehicles already included in the recall, yet my VIN is not currently part of it. The progression of engine noise and oil consumption raises serious safety concerns, including potential engine failure, loss of power, or stalling while driving. The dealer acknowledges the internal oil use but refuses further diagnostic work without direction from Kia. I am reporting this because the defect is worsening and poses a safety risk, and the vehicle appears to have the same failure pattern as recalled engines.

Nov 27, 2025

My 2021 Kia Seltos is experiencing engine problems that match the piston-ring defect involved in Kia Recall SC336. I first took the vehicle to the dealership in August 2025 for excessive oil consumption and engine knocking. The dealer documented the engine was 1 quart low and stated the oil was “most likely being used internally getting past the piston rings.” However, they only performed the software update from SC336 and did not perform any internal engine inspection. Since that visit, the condition has significantly worsened. The vehicle is now consuming more oil than before, the knocking/ticking noises have become louder and more frequent, and fuel economy has declined. I am adding oil between changes to keep the engine from running dangerously low. There are no external leaks, so the oil is being burned internally, which is consistent with piston-ring failure. These symptoms are identical to other Seltos vehicles already included in the recall, yet my VIN is not currently part of it. The progression of engine noise and oil consumption raises serious safety concerns, including potential engine failure, loss of power, or stalling while driving. The dealer acknowledges the internal oil use but refuses further diagnostic work without direction from Kia. I am reporting this because the defect is worsening and poses a safety risk, and the vehicle appears to have the same failure pattern as recalled engines.

Nov 25, 2025

DEATH TRAP! Point blank~Engine will STILL Jerk, Skip, Not Do Anything Or even Shut Off Without Warning!!! The Driver's Screen will still Flash and go out but only once in a while now. Dealership didn't understand that. They told me Radio was Fine Now. I told them Screen Directly in Front of Driver's with Speedometer on it. IT'S HARD TO FIND GOOD HELP. EVEN HARDER, to FIND a SAFE RELIABLE VEHICLE that YOUR KIDS CAN BE IN!!! 💯% 🎯 RUST {definitely} up under Near the License Plate Bracket. ALSO, the Windshield WIPERS STOP WORKING WHENEVER THEY CHOOSE!!! The Best part is, the Dealership CAN'T DO ANYTHING about ANY OF THIS. Why? Pretty much because KIA REDID the TEST so that ALL the Vehicles PASS Now. It makes it LOOK like the Engines are OK, when in Reality they are 💩. I bought this Vehicle 12-30-24 with 44,068 miles on it. My Daughter and I thought we were going to Die in it on 4-26-25. We didn't even have it a full 4 months Before We Found Out WE HAVE A LEMON from KIA. There were 3,310 Miles put on it. Come on... I was told there was No Way to NOTE My Account at the Dealership for the Different Times {Everytime} this NEGLIGENT 💩 STUFF Kept and Still Does Happening. That's OK. I just Hope and Pray for KIA's sake, that Nothing Ever Seriously Happens to Anyone because of How THIS 2021 KIA SELTOS VEHICLE Operates DEFECTIVELY in So MANY DIFFERENT WAYS that ARE SAFETY HAZARDS. IF they were Smart, they would REPLACE ALL OF THEM with a Brand New Vehicle to AVOID A POSSIBLE SERIOUS FATALITY. I only say this because that's what WE experienced more than once. We fear this Daily. We ended up with this Vehicle after our Honda CRV-EXL was Totaled by Someone running a Red Light. It was the OTHER PERSON'S FAULT, but after paying off car... Kia was all in could afford. I had NO Choice but to get this KIA. Being a Single Mom on Low Social Security Disability Income, I did what I had to do! I have to have a GOOD RELIABLE AWD VEHICLE to get to Doctors Appointments. THIS ISN'T ONE.

Nov 25, 2025

DEATH TRAP! Point blank~Engine will STILL Jerk, Skip, Not Do Anything Or even Shut Off Without Warning!!! The Driver's Screen will still Flash and go out but only once in a while now. Dealership didn't understand that. They told me Radio was Fine Now. I told them Screen Directly in Front of Driver's with Speedometer on it. IT'S HARD TO FIND GOOD HELP. EVEN HARDER, to FIND a SAFE RELIABLE VEHICLE that YOUR KIDS CAN BE IN!!! 💯% 🎯 RUST {definitely} up under Near the License Plate Bracket. ALSO, the Windshield WIPERS STOP WORKING WHENEVER THEY CHOOSE!!! The Best part is, the Dealership CAN'T DO ANYTHING about ANY OF THIS. Why? Pretty much because KIA REDID the TEST so that ALL the Vehicles PASS Now. It makes it LOOK like the Engines are OK, when in Reality they are 💩. I bought this Vehicle 12-30-24 with 44,068 miles on it. My Daughter and I thought we were going to Die in it on 4-26-25. We didn't even have it a full 4 months Before We Found Out WE HAVE A LEMON from KIA. There were 3,310 Miles put on it. Come on... I was told there was No Way to NOTE My Account at the Dealership for the Different Times {Everytime} this NEGLIGENT 💩 STUFF Kept and Still Does Happening. That's OK. I just Hope and Pray for KIA's sake, that Nothing Ever Seriously Happens to Anyone because of How THIS 2021 KIA SELTOS VEHICLE Operates DEFECTIVELY in So MANY DIFFERENT WAYS that ARE SAFETY HAZARDS. IF they were Smart, they would REPLACE ALL OF THEM with a Brand New Vehicle to AVOID A POSSIBLE SERIOUS FATALITY. I only say this because that's what WE experienced more than once. We fear this Daily. We ended up with this Vehicle after our Honda CRV-EXL was Totaled by Someone running a Red Light. It was the OTHER PERSON'S FAULT, but after paying off car... Kia was all in could afford. I had NO Choice but to get this KIA. Being a Single Mom on Low Social Security Disability Income, I did what I had to do! I have to have a GOOD RELIABLE AWD VEHICLE to get to Doctors Appointments. THIS ISN'T ONE.

Nov 12, 2025

My 2021 Kia Seltos with the 1.6L turbo engine is burning an excessive amount of oil — about one quart every 800–1000 miles — and is showing blue smoke from the exhaust. A certified technician indicated that the likely cause is faulty piston rings, which is a known issue on this engine and has led to engine replacements in other Kia vehicles. The vehicle was purchased as a Certified Pre-Owned Kia, and I have maintained it properly. Despite this, Kia and the dealership and the certified preowned warranty company have denied warranty coverage, calling it "oil consumption," even though the oil loss is clearly excessive and mechanical in nature. This defect poses a potential safety hazard, as engine failure or oil-related fires could occur if the engine runs low on oil while driving. There are many similar reports online from 2021 Kia Seltos owners experiencing the same problem. I am requesting that NHTSA investigate this issue and require Kia to address these engine defects, as they appear to be widespread and potentially dangerous.

Nov 12, 2025

My 2021 Kia Seltos with the 1.6L turbo engine is burning an excessive amount of oil — about one quart every 800–1000 miles — and is showing blue smoke from the exhaust. A certified technician indicated that the likely cause is faulty piston rings, which is a known issue on this engine and has led to engine replacements in other Kia vehicles. The vehicle was purchased as a Certified Pre-Owned Kia, and I have maintained it properly. Despite this, Kia and the dealership and the certified preowned warranty company have denied warranty coverage, calling it "oil consumption," even though the oil loss is clearly excessive and mechanical in nature. This defect poses a potential safety hazard, as engine failure or oil-related fires could occur if the engine runs low on oil while driving. There are many similar reports online from 2021 Kia Seltos owners experiencing the same problem. I am requesting that NHTSA investigate this issue and require Kia to address these engine defects, as they appear to be widespread and potentially dangerous.

Nov 11, 2025

Recall was initiated for my 2021 Kia Seltos for potential defective engine piston rings which could lead to increased oil consumption and lead to damage/fire to engine compartment. My vehicle has been burning through oil to the point i have to add it weekly to keep it from running out before next scheduled oil changes. Two separate local mechanics confirmed this is highly indicative of bad piston rings and should definitely be covered for repair/replacement by Kia dealer under recall. I took car in for recall assessment, they stated they performed an oil consumption test and engine knocking test to which they deemed it passed. I spoke with lead mechanic explaining that the car is burning through oil so quickly it would be completely empty by next scheduled oil changes if i wasnt continuously adding it - to which they replied they were aware and to "just keep adding oil". I stated this didnt seem right as it we know it is burning up oil at an alarming rate inside engine and was told unless it is pretty much spewing oil on the floor in front of us, it will pass the consumption test and you just have to continue adding oil. The piston rings would not even be checked unless you "failed the oil consumption test first". This is very concerning to drive now since there are reports of this issue leading to engine fires.

Nov 11, 2025

Recall was initiated for my 2021 Kia Seltos for potential defective engine piston rings which could lead to increased oil consumption and lead to damage/fire to engine compartment. My vehicle has been burning through oil to the point i have to add it weekly to keep it from running out before next scheduled oil changes. Two separate local mechanics confirmed this is highly indicative of bad piston rings and should definitely be covered for repair/replacement by Kia dealer under recall. I took car in for recall assessment, they stated they performed an oil consumption test and engine knocking test to which they deemed it passed. I spoke with lead mechanic explaining that the car is burning through oil so quickly it would be completely empty by next scheduled oil changes if i wasnt continuously adding it - to which they replied they were aware and to "just keep adding oil". I stated this didnt seem right as it we know it is burning up oil at an alarming rate inside engine and was told unless it is pretty much spewing oil on the floor in front of us, it will pass the consumption test and you just have to continue adding oil. The piston rings would not even be checked unless you "failed the oil consumption test first". This is very concerning to drive now since there are reports of this issue leading to engine fires.

Nov 7, 2025

I bought this vehicle brand new in 2021. I noticed at the beginning that when I accelerated that the car would delay in acceleration. This would happen sporadically. Now it is happening all the time and has almost caused me to get into several accidents because of the delay in acceleration. This is a major safety risk. I've had the car inspected at Kia Dealers and they just say yeah, we hear that a lot with this model but there is no recall. There are no warning lamps or messages.

Nov 7, 2025

I bought this vehicle brand new in 2021. I noticed at the beginning that when I accelerated that the car would delay in acceleration. This would happen sporadically. Now it is happening all the time and has almost caused me to get into several accidents because of the delay in acceleration. This is a major safety risk. I've had the car inspected at Kia Dealers and they just say yeah, we hear that a lot with this model but there is no recall. There are no warning lamps or messages.

Oct 31, 2025 40,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle stalled. The contact stated that unknown warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that there was less than one-quarter of oil in the engine. The contact stated that an oil change was performed. The vehicle was repaired. The contact was advised to take the vehicle to the dealer for further services. The contact was advised that the vehicle should not consume 3.5 quarts of oil within 5,000 miles. The vehicle was taken to the dealer; however, the vehicle was not inspected. The dealer was informed that the vehicle was consuming 3.5 quarts of oil within 5,000 miles. The contact was informed that it was not an issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Oct 31, 2025 40,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle stalled. The contact stated that unknown warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that there was less than one-quarter of oil in the engine. The contact stated that an oil change was performed. The vehicle was repaired. The contact was advised to take the vehicle to the dealer for further services. The contact was advised that the vehicle should not consume 3.5 quarts of oil within 5,000 miles. The vehicle was taken to the dealer; however, the vehicle was not inspected. The dealer was informed that the vehicle was consuming 3.5 quarts of oil within 5,000 miles. The contact was informed that it was not an issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Oct 13, 2025

After being stopped while driving when the car turns off, when re-starting sometimes the car will turn off, I have to put my car into park in the middle of the street to restart the engine. Other times, it will start alerting me to "push the start button" as if my car isn't on already. This causes me to come to a complete stop in the middle of the intersections and puts me at risk.

Oct 13, 2025

After being stopped while driving when the car turns off, when re-starting sometimes the car will turn off, I have to put my car into park in the middle of the street to restart the engine. Other times, it will start alerting me to "push the start button" as if my car isn't on already. This causes me to come to a complete stop in the middle of the intersections and puts me at risk.

Oct 2, 2025

Was driving about 25 30 miles an hour coming to a stop and it stalled out all break power and everything cut out managed to get the car stopped and started again but looking it up not on nation recall list but it’s giving me the same problems on the recall list have replaced the battery starter they said flywheel and alternator are okey I haven’t made but one payment on the vehicle also chef oil and all that currently fine

Oct 2, 2025

Was driving about 25 30 miles an hour coming to a stop and it stalled out all break power and everything cut out managed to get the car stopped and started again but looking it up not on nation recall list but it’s giving me the same problems on the recall list have replaced the battery starter they said flywheel and alternator are okey I haven’t made but one payment on the vehicle also chef oil and all that currently fine

Oct 1, 2025

The engine (62K miles on it) on this vehicle is consuming oil very fast. We took this in several times to no avail but we finally received documentation from Kia stating the issue, we took it in for tests and the Kia Dealership has confirmed it needs a new engine. However Kia is denying the new motor due to missing one oil change document. This was done by my daughter's boyfriend and was done. However, they did not keep the receipt BUT we did have documentation on all other oil changes. This issue with the motor is NOT an issue of a receipt but due to Kia's poor manufacturing. It has improperly heated treated piston oil rings. Regardless of one miss receipt, this should be covered. There is also an audit with the NHSA for the issue.

Oct 1, 2025

The engine (62K miles on it) on this vehicle is consuming oil very fast. We took this in several times to no avail but we finally received documentation from Kia stating the issue, we took it in for tests and the Kia Dealership has confirmed it needs a new engine. However Kia is denying the new motor due to missing one oil change document. This was done by my daughter's boyfriend and was done. However, they did not keep the receipt BUT we did have documentation on all other oil changes. This issue with the motor is NOT an issue of a receipt but due to Kia's poor manufacturing. It has improperly heated treated piston oil rings. Regardless of one miss receipt, this should be covered. There is also an audit with the NHSA for the issue.

Sep 30, 2025

I just bought the car in July used from Honda there rates on extended warranty for the car at the time were outrageous but since buying it it’s been stalling hard starting throwing engine codes after a month and throwing all the power train warning that we’re a part of the recall with it doing that even giving me all the driving assist warnings I don’t currently have a good picture of what’s going on or video but I’ve replaced the starter and battery an it didn’t fix the issue Honda is saying take it to Kia and Kia is saying take it to Honda and I’m not getting any answers with that either I just know from people I’ve talked to that’s had the car t a point said there’s was recalled and it fixed those issues with one of them mines just also not on that list

Sep 30, 2025

I just bought the car in July used from Honda there rates on extended warranty for the car at the time were outrageous but since buying it it’s been stalling hard starting throwing engine codes after a month and throwing all the power train warning that we’re a part of the recall with it doing that even giving me all the driving assist warnings I don’t currently have a good picture of what’s going on or video but I’ve replaced the starter and battery an it didn’t fix the issue Honda is saying take it to Kia and Kia is saying take it to Honda and I’m not getting any answers with that either I just know from people I’ve talked to that’s had the car t a point said there’s was recalled and it fixed those issues with one of them mines just also not on that list

Sep 29, 2025

We received the NHTSA recall # 25VO99 letter from KIA America Corporate Headquarters, dated April 4, 2025. We called the service department at the local Kia dealership, and were told "Don't bring it in, hold off, they were not doing this at this time, KIA is doing it a different way." It seemed odd at the time, since we were following KIA's recall instructions: "In the interest of the safety of your passengers, as well as your own safety, contact your local KIA dealer to arrange for the recall to be performed." In early September, we had stopped driving the car and had it towed to the same service department because we heard a ticking noise in engine, and stalled out - no lights on the dashboard ever came on indicating an engine problem. The service center, at the Kia dealership, said that the noise had nothing to do with NHTSA Recall #25VO99 even though it is identical to the safety recall's indicators. Instead of honoring the recall they said we needed a new long block. We were told by the service center Kia had them do a borescope inspection across cylinders 1 through 4, we were told cylinder 3 was "really bad". They asked for our maintenance records and we were told that we voided our warranty by late oil changes along the way. We have brought the car to the same Kia dealership for all service when we moved here four years ago. To be clear the engine had plenty of oil in it when it started stalling out, and making noise. Kia is contending that the engine blew because the oil might have been dirty. They have given us no proof of this or no proof that the safety recall does not apply. This car was not even 5 years old and under the 60,000 miles. We still had 5 payments on our car loan with Kia. We were charged $6,679.15 for a new longblock engine. Kia took no responsibility for the faulty engine.

Sep 29, 2025

We received the NHTSA recall # 25VO99 letter from KIA America Corporate Headquarters, dated April 4, 2025. We called the service department at the local Kia dealership, and were told "Don't bring it in, hold off, they were not doing this at this time, KIA is doing it a different way." It seemed odd at the time, since we were following KIA's recall instructions: "In the interest of the safety of your passengers, as well as your own safety, contact your local KIA dealer to arrange for the recall to be performed." In early September, we had stopped driving the car and had it towed to the same service department because we heard a ticking noise in engine, and stalled out - no lights on the dashboard ever came on indicating an engine problem. The service center, at the Kia dealership, said that the noise had nothing to do with NHTSA Recall #25VO99 even though it is identical to the safety recall's indicators. Instead of honoring the recall they said we needed a new long block. We were told by the service center Kia had them do a borescope inspection across cylinders 1 through 4, we were told cylinder 3 was "really bad". They asked for our maintenance records and we were told that we voided our warranty by late oil changes along the way. We have brought the car to the same Kia dealership for all service when we moved here four years ago. To be clear the engine had plenty of oil in it when it started stalling out, and making noise. Kia is contending that the engine blew because the oil might have been dirty. They have given us no proof of this or no proof that the safety recall does not apply. This car was not even 5 years old and under the 60,000 miles. We still had 5 payments on our car loan with Kia. We were charged $6,679.15 for a new longblock engine. Kia took no responsibility for the faulty engine.

Sep 28, 2025

The auto stop start function of this car is very unsafe. It sometimes does not start back immediately and rolls back. It’s just very unsafe.

Sep 28, 2025

The auto stop start function of this car is very unsafe. It sometimes does not start back immediately and rolls back. It’s just very unsafe.

Sep 16, 2025

On [XXX], while driving my 2021 Kia Seltos (VIN: [XXX] ) on the highway at approximately 70 MPH, the engine suddenly revved slightly higher and then completely shut off without warning. This caused a loss of power, making the vehicle difficult to control and nearly resulting in a significant accident with surrounding traffic. Fortunately, I was able to coast and pull over to the shoulder safely, avoiding a collision. No warning lights illuminated prior to the incident, and there were no other noticeable symptoms beforehand. The vehicle was towed to Classic Kia in Texarkana, TX, where technicians diagnosed engine seizure with no oil present—a clear symptom of excessive oil consumption and cylinder wall damage linked to faulty piston oil rings. During a call with Kia on September 16, 2025, they confirmed two prior recall repairs in 2021 and 2022: one for Recall SC209 (NHTSA 21V-259, addressing piston oil rings in 2021 Seltos with 2.0L Nu MPI engines) and another related repair not directly tied to SC209 but addressing similar engine issues. These repairs failed to prevent the defect, as evidenced by the seizure. This matches the piston ring defect in SC209 and the expanded Recall SC336 (NHTSA 25V-099, covering 2021–2023 Seltos), which can cause seizure and fire risk. NHTSA’s 2025 audit of Kia’s engine recalls notes ineffective fixes, with owner complaints of post-repair failures. This incident posed a severe safety hazard, as engine seizure at highway speeds risks crashes, injuries, or fatalities. I urge NHTSA to investigate this as part of the audit and compel Kia to provide a permanent remedy, such as engine replacement or vehicle buyback under warranty/lemon laws. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 16, 2025

On [XXX], while driving my 2021 Kia Seltos (VIN: [XXX] ) on the highway at approximately 70 MPH, the engine suddenly revved slightly higher and then completely shut off without warning. This caused a loss of power, making the vehicle difficult to control and nearly resulting in a significant accident with surrounding traffic. Fortunately, I was able to coast and pull over to the shoulder safely, avoiding a collision. No warning lights illuminated prior to the incident, and there were no other noticeable symptoms beforehand. The vehicle was towed to Classic Kia in Texarkana, TX, where technicians diagnosed engine seizure with no oil present—a clear symptom of excessive oil consumption and cylinder wall damage linked to faulty piston oil rings. During a call with Kia on September 16, 2025, they confirmed two prior recall repairs in 2021 and 2022: one for Recall SC209 (NHTSA 21V-259, addressing piston oil rings in 2021 Seltos with 2.0L Nu MPI engines) and another related repair not directly tied to SC209 but addressing similar engine issues. These repairs failed to prevent the defect, as evidenced by the seizure. This matches the piston ring defect in SC209 and the expanded Recall SC336 (NHTSA 25V-099, covering 2021–2023 Seltos), which can cause seizure and fire risk. NHTSA’s 2025 audit of Kia’s engine recalls notes ineffective fixes, with owner complaints of post-repair failures. This incident posed a severe safety hazard, as engine seizure at highway speeds risks crashes, injuries, or fatalities. I urge NHTSA to investigate this as part of the audit and compel Kia to provide a permanent remedy, such as engine replacement or vehicle buyback under warranty/lemon laws. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 15, 2025

We bought a 2021 Kia Seltos new from Spitzer Kia Cleveland (June 2020) and kept up with regular maintenance. The vehicle is subject to two NHTSA recalls for defective piston oil rings (21V259000 in 2021 and 25V099000 in 2025; Kia SC209 & SC336). Component/system: piston oil rings and related engine parts. Vehicle is at Spitzer Kia and available for inspection. Timeline: [XXX] – Check engine light illuminated (solid). Dipstick dry. Dealer said likely recall issue. [XXX] – Vehicle brought to dealer. Staff first acknowledged probable piston-ring issue and possible engine replacement. Later same day they switched to an “oil consumption test” requiring us to drive 1,000 miles—possibly three rounds (3,000 miles total)—before they will even consider replacing the engine. We must top off oil ourselves during this time. Safety risk: Driving thousands of miles in a recalled vehicle with known oil-consumption defect could cause engine seizure, stall, loss of power, or fire, endangering us and others. Inspection/confirmation: Dealer inspected the vehicle 9/12/25. Manufacturer (Kia America) also contacted and gave same response. Warning lamps/symptoms: Check engine light appeared [XXX]; low oil level, no external leaks noted. We do not feel it is safe to comply with the driving tests. Dealer threatened to tow our car if we did not pick it up. We have complete service records, recall notices, and correspondence available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 15, 2025

We bought a 2021 Kia Seltos new from Spitzer Kia Cleveland (June 2020) and kept up with regular maintenance. The vehicle is subject to two NHTSA recalls for defective piston oil rings (21V259000 in 2021 and 25V099000 in 2025; Kia SC209 & SC336). Component/system: piston oil rings and related engine parts. Vehicle is at Spitzer Kia and available for inspection. Timeline: [XXX] – Check engine light illuminated (solid). Dipstick dry. Dealer said likely recall issue. [XXX] – Vehicle brought to dealer. Staff first acknowledged probable piston-ring issue and possible engine replacement. Later same day they switched to an “oil consumption test” requiring us to drive 1,000 miles—possibly three rounds (3,000 miles total)—before they will even consider replacing the engine. We must top off oil ourselves during this time. Safety risk: Driving thousands of miles in a recalled vehicle with known oil-consumption defect could cause engine seizure, stall, loss of power, or fire, endangering us and others. Inspection/confirmation: Dealer inspected the vehicle 9/12/25. Manufacturer (Kia America) also contacted and gave same response. Warning lamps/symptoms: Check engine light appeared [XXX]; low oil level, no external leaks noted. We do not feel it is safe to comply with the driving tests. Dealer threatened to tow our car if we did not pick it up. We have complete service records, recall notices, and correspondence available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 3, 2025

Was driving home and vehicle started to sputter shut off. There were no warning lights or messages. Took to the dealership, who was aware that there is history of this with Kia, but my VIN was not included in recalls.

Sep 3, 2025

Was driving home and vehicle started to sputter shut off. There were no warning lights or messages. Took to the dealership, who was aware that there is history of this with Kia, but my VIN was not included in recalls.

Aug 26, 2025

In January my husband was driving the Kia and it broke down. We took it to the mechanic and they said it was completely out of oil. Spent $5,000 on getting it fixed in a couple weeks later find out there's a recall. Took the Kia to the dealership in Ocala. They and told us there was nothing wrong with it and that they fixed it. It also makes noises when you turn the car on. to this day we still have to put oil in it almost every day. And it still makes a weird farting noise when you turn it on. I even asked mechanic in Ocala if it made that noise. He looked at me like a was stupid haha. And then I asked him what would happen if we still had to keep putting oil in it. He said we shouldn't have to.

Aug 26, 2025

In January my husband was driving the Kia and it broke down. We took it to the mechanic and they said it was completely out of oil. Spent $5,000 on getting it fixed in a couple weeks later find out there's a recall. Took the Kia to the dealership in Ocala. They and told us there was nothing wrong with it and that they fixed it. It also makes noises when you turn the car on. to this day we still have to put oil in it almost every day. And it still makes a weird farting noise when you turn it on. I even asked mechanic in Ocala if it made that noise. He looked at me like a was stupid haha. And then I asked him what would happen if we still had to keep putting oil in it. He said we shouldn't have to.

Aug 20, 2025 65,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle decelerated. A dealer was contacted. The failure had occurred on two occasions. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V259000 (ENGINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered to cover half of the repair in January, but recently only offered to cover twenty percent of the repair cost. The failure mileage was 65,000.

Aug 20, 2025

My car just stopped working while driving on the road. It wouldn’t crank up/ the engine wasn’t operating and the car wouldn’t accelerate. It’s been over a year since my car hasn’t been working. I took it to the dealer and they said the engine wasn’t consuming the oil or something of that sort. No lights came on before it’s like it just went out. It has been inoperable ever since. This was June 2024.

Aug 20, 2025 65,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle decelerated. A dealer was contacted. The failure had occurred on two occasions. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V259000 (ENGINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered to cover half of the repair in January, but recently only offered to cover twenty percent of the repair cost. The failure mileage was 65,000.

Aug 20, 2025

My car just stopped working while driving on the road. It wouldn’t crank up/ the engine wasn’t operating and the car wouldn’t accelerate. It’s been over a year since my car hasn’t been working. I took it to the dealer and they said the engine wasn’t consuming the oil or something of that sort. No lights came on before it’s like it just went out. It has been inoperable ever since. This was June 2024.

Aug 14, 2025

I took my car in last Wednesday to have the recall remedy done I was told my engine was fine my car sat up after that until Monday when I turned it on the check engine light came on and I was told after checking that cylinder 2 was misfiring and apparently my car was in fact not okay. My car went in on Monday and has been sitting in “being inspected “ status since yesterday. I have called and texted multiple times and can not receive and answer as to what is going on nor did they give me a loaner so I have been with out a car for 4 days now. The service department does not answer nor return my calls and just keep routing me to scheduling who apparently can’t tell when what’s going on either.

Aug 14, 2025

I took my car in last Wednesday to have the recall remedy done I was told my engine was fine my car sat up after that until Monday when I turned it on the check engine light came on and I was told after checking that cylinder 2 was misfiring and apparently my car was in fact not okay. My car went in on Monday and has been sitting in “being inspected “ status since yesterday. I have called and texted multiple times and can not receive and answer as to what is going on nor did they give me a loaner so I have been with out a car for 4 days now. The service department does not answer nor return my calls and just keep routing me to scheduling who apparently can’t tell when what’s going on either.

Aug 8, 2025

Kia replaced a recalled part on my vehicle related to the engine — specifically tied to the known piston oil ring defect. Before this recall repair, my vehicle was running ok with a couple time the car had completely shut off while Driving. This was back in 2023 and 2024 and was told to just add oil by the service dept. Immediately after the recall service was performed like drove it off the lot and place was already closed, the engine light came on and will not shut off, I also noticed a strange engine noise and the car leaches and can not go past 55mph. I advised the Kia dealership, and they informed me that it has nothing to do with the recall fix they did even though i did not have these issues before bringing it in and e to look it and said they would charge me over $100 to diagnose and then it would all be out of my pocket.The recall letter explicitly stated that if these symptoms were present — including excessive oil consumption or engine stalling which i have both and have been told in the past and documented to just keep adding oil in between oil changes — Kia would replace the engine at no cost to the customer. I even called kia and explained this to them to no avail and no help. Despite this, Kia is now refusing to uphold that promise and is not replacing the engine, even though the vehicle now displays all the symptoms outlined in their own recall documentation. This is both a serious safety concern and a failure by Kia to comply with recall obligations. The vehicle is unsafe to drive and could potentially cause a serious accident due to unexpected engine shutdowns at speed. I am requesting an immediate investigation into Kia’s handling of this recall and their failure to fulfill the engine replacement they promised in writing as part of the recall terms.

Aug 8, 2025

I pulled off the main road into the Walmart parking lot. When I did, the vehicle shut off, no power and steering was very hard. I was able to steer into a space and safely park. Vehicle was towed to Victory Kia in Victoria. Service dept said there was no oil at at all in the vehicle. Vehicle was recently taken in for the Kia engine recall about 3 months ago. Was told I needed an software update and oil change to remedy the problem. I got a full synthetic oil change. The vehicle burned all the oil off. No low oil or oil warning light ever came on. Now, Kia wants me to pay for another oil change and diagnostic and drive the vehicle for 1000 miles to see the outcome. Which, if/when the motor dies out again,then I'll be stranded again, hopefully not on a freeway this time. It's crazy I have to be a guinea pig for Kia to see if when the car dies out again, hopefully it don't catch fire this time when all the oil burns out like it did last time

Aug 8, 2025

Kia replaced a recalled part on my vehicle related to the engine — specifically tied to the known piston oil ring defect. Before this recall repair, my vehicle was running ok with a couple time the car had completely shut off while Driving. This was back in 2023 and 2024 and was told to just add oil by the service dept. Immediately after the recall service was performed like drove it off the lot and place was already closed, the engine light came on and will not shut off, I also noticed a strange engine noise and the car leaches and can not go past 55mph. I advised the Kia dealership, and they informed me that it has nothing to do with the recall fix they did even though i did not have these issues before bringing it in and e to look it and said they would charge me over $100 to diagnose and then it would all be out of my pocket.The recall letter explicitly stated that if these symptoms were present — including excessive oil consumption or engine stalling which i have both and have been told in the past and documented to just keep adding oil in between oil changes — Kia would replace the engine at no cost to the customer. I even called kia and explained this to them to no avail and no help. Despite this, Kia is now refusing to uphold that promise and is not replacing the engine, even though the vehicle now displays all the symptoms outlined in their own recall documentation. This is both a serious safety concern and a failure by Kia to comply with recall obligations. The vehicle is unsafe to drive and could potentially cause a serious accident due to unexpected engine shutdowns at speed. I am requesting an immediate investigation into Kia’s handling of this recall and their failure to fulfill the engine replacement they promised in writing as part of the recall terms.

Aug 8, 2025

I pulled off the main road into the Walmart parking lot. When I did, the vehicle shut off, no power and steering was very hard. I was able to steer into a space and safely park. Vehicle was towed to Victory Kia in Victoria. Service dept said there was no oil at at all in the vehicle. Vehicle was recently taken in for the Kia engine recall about 3 months ago. Was told I needed an software update and oil change to remedy the problem. I got a full synthetic oil change. The vehicle burned all the oil off. No low oil or oil warning light ever came on. Now, Kia wants me to pay for another oil change and diagnostic and drive the vehicle for 1000 miles to see the outcome. Which, if/when the motor dies out again,then I'll be stranded again, hopefully not on a freeway this time. It's crazy I have to be a guinea pig for Kia to see if when the car dies out again, hopefully it don't catch fire this time when all the oil burns out like it did last time

Aug 6, 2025

On June 5, 2025, Kia replaced a recalled part on my vehicle related to the engine — specifically tied to the known piston oil ring defect. Before this recall repair, my vehicle was running smoothly with no issues. Immediately after the recall service was performed, the vehicle began shutting off while I was driving, and I also noticed a strange engine noise. I returned to the Kia dealership, and they informed me that the engine is now consuming oil — a known symptom directly linked to the same recall issue involving oil ring failure. The recall letter explicitly stated that if these symptoms were present — including excessive oil consumption or engine stalling — Kia would replace the engine at no cost to the customer. Despite this, Kia is now refusing to uphold that promise and is not replacing the engine, even though the vehicle now displays all the symptoms outlined in their own recall documentation. This is both a serious safety concern and a failure by Kia to comply with recall obligations. The vehicle is unsafe to drive and could potentially cause a serious accident due to unexpected engine shutdowns at speed. I am requesting an immediate investigation into Kia’s handling of this recall and their failure to fulfill the engine replacement they promised in writing as part of the recall terms.

Aug 6, 2025

On June 5, 2025, Kia replaced a recalled part on my vehicle related to the engine — specifically tied to the known piston oil ring defect. Before this recall repair, my vehicle was running smoothly with no issues. Immediately after the recall service was performed, the vehicle began shutting off while I was driving, and I also noticed a strange engine noise. I returned to the Kia dealership, and they informed me that the engine is now consuming oil — a known symptom directly linked to the same recall issue involving oil ring failure. The recall letter explicitly stated that if these symptoms were present — including excessive oil consumption or engine stalling — Kia would replace the engine at no cost to the customer. Despite this, Kia is now refusing to uphold that promise and is not replacing the engine, even though the vehicle now displays all the symptoms outlined in their own recall documentation. This is both a serious safety concern and a failure by Kia to comply with recall obligations. The vehicle is unsafe to drive and could potentially cause a serious accident due to unexpected engine shutdowns at speed. I am requesting an immediate investigation into Kia’s handling of this recall and their failure to fulfill the engine replacement they promised in writing as part of the recall terms.

Jul 31, 2025

The engine on my 2021 Kia Seltos failed due to a jumped timing chain shortly after having the piston rings replaced under recall SC209. The vehicle is at a Kia dealership and available for inspection. On July 14, 2025, I contacted Kia Consumer Affairs to follow up on a GoodWill request I sent on June 25th, 2025 and KIA verbally stated the engine had been approved for replacement. When I followed up on July 21 due to lack of communication, I was told the approval no longer appeared in the system. Since then, I have received no return calls, voicemails, or emails despite explicitly requesting that a supervisor contact me directly. I was also promised a 48-hour follow-up, which never happened. This failure occurred at approximately 110,000 miles, well before a modern engine should suffer a critical mechanical breakdown. The dealership confirmed the timing chain was the cause and that the prior piston ring recall repair did not resolve the issue. The failure was sudden and puts safety at risk—if this had occurred at highway speeds, it could have caused total loss of power while driving. I rely on this vehicle as a single mother and have no alternative transportation. There were no warning lamps or dashboard alerts before the engine failed. Performance issues were present, but no early system diagnostics caught the problem. Kia’s inconsistent communication, lack of follow-through, and refusal to take responsibility after their own recall repair failed is unacceptable. I am filing this complaint to document the failure of the recall to prevent engine malfunction and the ongoing safety risk associated with this engine design.

Jul 31, 2025

The engine on my 2021 Kia Seltos failed due to a jumped timing chain shortly after having the piston rings replaced under recall SC209. The vehicle is at a Kia dealership and available for inspection. On July 14, 2025, I contacted Kia Consumer Affairs to follow up on a GoodWill request I sent on June 25th, 2025 and KIA verbally stated the engine had been approved for replacement. When I followed up on July 21 due to lack of communication, I was told the approval no longer appeared in the system. Since then, I have received no return calls, voicemails, or emails despite explicitly requesting that a supervisor contact me directly. I was also promised a 48-hour follow-up, which never happened. This failure occurred at approximately 110,000 miles, well before a modern engine should suffer a critical mechanical breakdown. The dealership confirmed the timing chain was the cause and that the prior piston ring recall repair did not resolve the issue. The failure was sudden and puts safety at risk—if this had occurred at highway speeds, it could have caused total loss of power while driving. I rely on this vehicle as a single mother and have no alternative transportation. There were no warning lamps or dashboard alerts before the engine failed. Performance issues were present, but no early system diagnostics caught the problem. Kia’s inconsistent communication, lack of follow-through, and refusal to take responsibility after their own recall repair failed is unacceptable. I am filing this complaint to document the failure of the recall to prevent engine malfunction and the ongoing safety risk associated with this engine design.

Jul 18, 2025

Oil pressure light illuminated, extreme engine knocking, failed acceleration power and engine stalling while driving. Towed to dealership. Was told the vehicle "passed" the oil piston ring recall test and refusal of Kia to replace engine.

Jul 18, 2025

Oil pressure light illuminated, extreme engine knocking, failed acceleration power and engine stalling while driving. Towed to dealership. Was told the vehicle "passed" the oil piston ring recall test and refusal of Kia to replace engine.

Jul 17, 2025

In late 2024 at 45,000 miles I noticed my 2021 Kia Seltos burning oil due to an extremely low amount oil being removed during an oil change. Who knows how long it was going on. I took the vehicle to the dealership and was told an oil consumption test needed to be done. The test showed after driving 2,134 miles, the car was down 1.2 quarts of oil. That should be unheard of in a 3 year old car with low mileage. I was told it is within an acceptable amount and I should keep doing consumption tests. After month of time waiting and hours spent doing multiple consumption tests, they still will not acknowledge the clear issue with my vehicle. I then discovered there is a Kia Seltos recall which my vehicle has all the symptoms of. They performed a sc336 procedure for this recall and you guessed it, I was told nothing is wrong. Here I am a year, and a half later giving up. I now just fill the oil myself every few weeks while I wait to see what else is going to go wrong. This is TERRIBLE business practice.

Jul 17, 2025

In late 2024 at 45,000 miles I noticed my 2021 Kia Seltos burning oil due to an extremely low amount oil being removed during an oil change. Who knows how long it was going on. I took the vehicle to the dealership and was told an oil consumption test needed to be done. The test showed after driving 2,134 miles, the car was down 1.2 quarts of oil. That should be unheard of in a 3 year old car with low mileage. I was told it is within an acceptable amount and I should keep doing consumption tests. After month of time waiting and hours spent doing multiple consumption tests, they still will not acknowledge the clear issue with my vehicle. I then discovered there is a Kia Seltos recall which my vehicle has all the symptoms of. They performed a sc336 procedure for this recall and you guessed it, I was told nothing is wrong. Here I am a year, and a half later giving up. I now just fill the oil myself every few weeks while I wait to see what else is going to go wrong. This is TERRIBLE business practice.

Jul 14, 2025

KIA AMERICA, INC. IS RECALLING CERTAIN 2021-2023 SELTOS AND SOUL VEHICLES. THE PISTON OIL RINGS MAY HAVE BEEN MANUFACTURED INCORRECTLY, WHICH CAN RESULT IN ENGINE DAMAGE. Safety Risk ENGINE DAMAGE CAN CAUSE A VEHICLE STALL OR FIRE, INCREASING THE RISK OF A CRASH OR INJURY. After i was told about my recall i took my car to the Vineland new jersey Kia dealer. The look at my car and find 6 more recall. After I took mt car the dealer didn’t not fix my recall. Turn off my sign on my dash board told me to drive it. The next day my car engine stop working. I bring in my paper work with my oil change. Now don’t want to fixed my engine or replace me with whole new car.

Jul 14, 2025

KIA AMERICA, INC. IS RECALLING CERTAIN 2021-2023 SELTOS AND SOUL VEHICLES. THE PISTON OIL RINGS MAY HAVE BEEN MANUFACTURED INCORRECTLY, WHICH CAN RESULT IN ENGINE DAMAGE. Safety Risk ENGINE DAMAGE CAN CAUSE A VEHICLE STALL OR FIRE, INCREASING THE RISK OF A CRASH OR INJURY. After i was told about my recall i took my car to the Vineland new jersey Kia dealer. The look at my car and find 6 more recall. After I took mt car the dealer didn’t not fix my recall. Turn off my sign on my dash board told me to drive it. The next day my car engine stop working. I bring in my paper work with my oil change. Now don’t want to fixed my engine or replace me with whole new car.

Jul 9, 2025 47,000 mi

The contact owns a 2021 Kia Seltos. The contact stated while driving 35 MPH in traffic, the vehicle started to sputter and jerk before the vehicle slowed down and stalled. The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was towed to the local dealer, where it was diagnosed that the piston oil rings, anti-theft update, ECM, and an engine replacement were needed. The dealer informed the contact about NHTSA Campaign Number: 21V259000 ( Engine) and requested the service records. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 47,000.

Jul 9, 2025 47,000 mi

The contact owns a 2021 Kia Seltos. The contact stated while driving 35 MPH in traffic, the vehicle started to sputter and jerk before the vehicle slowed down and stalled. The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was towed to the local dealer, where it was diagnosed that the piston oil rings, anti-theft update, ECM, and an engine replacement were needed. The dealer informed the contact about NHTSA Campaign Number: 21V259000 ( Engine) and requested the service records. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 47,000.

Jun 25, 2025

I have been trying to have my 2021 Kia Seltos serviced to complete the Safety Recall # 25V099. This is for the Piston-ring Noise Sensing System and oil ring check. I have had the vehicle at the dealer twice without it being completed. This is in regards to Jim Shorkey Kia Wexford, 10785 Perry Hwy, Wexford PA 15090. 724-741-1197. Prior to receiving the recall notice I asked the service rep at the local dealer who said that "Consumption of one quart of oil every 1000 miles is normal." The car had probably 20K miles on it, it now has 30K. Shortly after I received the recall notice from Kia (dated April 4, 2025) I called Shorkey Kia to schedule the recall service. It was scheduled for May 7, 2025. I dropped the car off the evening before (5/6/2025). Later in the day of May 7 I realized that I had a voicemail from Shorkey Kia from two days earlier, on May 5, stating that the appointment was cancelled due to the recall process being halted. The process was to take two days, one day for the car to sit and the service the second day. I was told that they needed to figure out a quicker resolution so that the service performed was not as extensive. I picked the car up that evening and was further told by the service rep that too many engines were failing. I called Kia Customer Service who confirmed that the process was on hold. On 5/20/2025 I received a call from Kia Customer Care advising that the recall process has been fixed and that I should call to reschedule the service. They provided a Case # of [XXX] I called and made an appointment for May 29, 2025. I dropped the car off the evening before at around 6:30PM (May 28, 2025). It was a cool, rainy evening. The next afternoon I received a call from Shorkey Kia Service advising that they, yet again, could not perform the recall service. I was told that the coolant temperature was reading 82 degrees so it couldn't be tested. I picked the car up and haven't heard from them since. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

Jun 25, 2025

I have been trying to have my 2021 Kia Seltos serviced to complete the Safety Recall # 25V099. This is for the Piston-ring Noise Sensing System and oil ring check. I have had the vehicle at the dealer twice without it being completed. This is in regards to Jim Shorkey Kia Wexford, 10785 Perry Hwy, Wexford PA 15090. 724-741-1197. Prior to receiving the recall notice I asked the service rep at the local dealer who said that "Consumption of one quart of oil every 1000 miles is normal." The car had probably 20K miles on it, it now has 30K. Shortly after I received the recall notice from Kia (dated April 4, 2025) I called Shorkey Kia to schedule the recall service. It was scheduled for May 7, 2025. I dropped the car off the evening before (5/6/2025). Later in the day of May 7 I realized that I had a voicemail from Shorkey Kia from two days earlier, on May 5, stating that the appointment was cancelled due to the recall process being halted. The process was to take two days, one day for the car to sit and the service the second day. I was told that they needed to figure out a quicker resolution so that the service performed was not as extensive. I picked the car up that evening and was further told by the service rep that too many engines were failing. I called Kia Customer Service who confirmed that the process was on hold. On 5/20/2025 I received a call from Kia Customer Care advising that the recall process has been fixed and that I should call to reschedule the service. They provided a Case # of [XXX] I called and made an appointment for May 29, 2025. I dropped the car off the evening before at around 6:30PM (May 28, 2025). It was a cool, rainy evening. The next afternoon I received a call from Shorkey Kia Service advising that they, yet again, could not perform the recall service. I was told that the coolant temperature was reading 82 degrees so it couldn't be tested. I picked the car up and haven't heard from them since. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

Jun 22, 2025

The car prior to the locked engine it ran well without any problems. While driving the car all of a sudden it began to stall. The car began to make a really loud clanking noise before the engine locked up. Due to the circumstances a mobile mechanic was called out to the location to assess the situation. The mobile mechanic completed the diagnostic with a car reader to which it displayed code P0011 code. To ensure it wasn't the car's battery the battery was replaced with a new one thinking that would remedy the situation of the car not starting. However, once this was completed the car wouldn't start again. Per the mobile mechanic conclusion, he stated that the engine was locked up. The car was towed to KIA Sunrise - Sunrise, FL on February 15, 2025. I inform them of the problem that the engine was locked. They stated that they would perform a diagnostic for an authorization fee of $250.00 to which I agreed for KIA Sunrise to do the diagnostic on the car. Based on their conclusion they attested that the engine was locked up as I had informed them. I mentioned that there was a recall on the engine of KIA Soltos 2021 due to engine failure at that point they stated that KIA Corp office had yet to send them notification of the recall relating to the engine failure. They stated for me to wait till April 2025 when the recall for the engine failure would have been received by them from Corp to which I did however, by then I was informed that they now wanted an additional $500 for a diagnostic. KIA Sunrise, stated that due to the engine being locked up they wouldn't look into it until $500.00 was paid however, they refused to take into consideration the $250.00 that was already not long ago, which based on the communication that was had they stated that was the authorization amount for them to do a full diagnostic knowing that the engine was locked up. However, at a later time they wanted more money to do a diagnostic on an engine that was still locked up.

Jun 22, 2025

The car prior to the locked engine it ran well without any problems. While driving the car all of a sudden it began to stall. The car began to make a really loud clanking noise before the engine locked up. Due to the circumstances a mobile mechanic was called out to the location to assess the situation. The mobile mechanic completed the diagnostic with a car reader to which it displayed code P0011 code. To ensure it wasn't the car's battery the battery was replaced with a new one thinking that would remedy the situation of the car not starting. However, once this was completed the car wouldn't start again. Per the mobile mechanic conclusion, he stated that the engine was locked up. The car was towed to KIA Sunrise - Sunrise, FL on February 15, 2025. I inform them of the problem that the engine was locked. They stated that they would perform a diagnostic for an authorization fee of $250.00 to which I agreed for KIA Sunrise to do the diagnostic on the car. Based on their conclusion they attested that the engine was locked up as I had informed them. I mentioned that there was a recall on the engine of KIA Soltos 2021 due to engine failure at that point they stated that KIA Corp office had yet to send them notification of the recall relating to the engine failure. They stated for me to wait till April 2025 when the recall for the engine failure would have been received by them from Corp to which I did however, by then I was informed that they now wanted an additional $500 for a diagnostic. KIA Sunrise, stated that due to the engine being locked up they wouldn't look into it until $500.00 was paid however, they refused to take into consideration the $250.00 that was already not long ago, which based on the communication that was had they stated that was the authorization amount for them to do a full diagnostic knowing that the engine was locked up. However, at a later time they wanted more money to do a diagnostic on an engine that was still locked up.

Jun 21, 2025

Rick Case Kia Coral Springs, FL refused to do an engine recall since it wasn’t a profit to them and refused to do the service on the recall since they said they are independently owned and don’t have to follow main Kia

Jun 21, 2025

Rick Case Kia Coral Springs, FL refused to do an engine recall since it wasn’t a profit to them and refused to do the service on the recall since they said they are independently owned and don’t have to follow main Kia

Jun 8, 2025

My vehicle is currently in the shop at the local Kia dealership. Over the past week my vehicle has randomly stalled several times. The engine sounded like it was sputtering, and just not accelerating properly. The car would stall at low speeds while turning corners or pulling into a parking spot. I do not have the diagnosis as of yet but believe my vehicle should be considered one of the recalled engines due to its date manufactured and the current issues that are occurring. Noticed stalling at speeds 45mph or less. It's very frustrating with a vehicle having 82,000 miles on it. All mandatory maintenance has been done at correct intervals and now this. It needs to be reported.

Jun 8, 2025

My vehicle is currently in the shop at the local Kia dealership. Over the past week my vehicle has randomly stalled several times. The engine sounded like it was sputtering, and just not accelerating properly. The car would stall at low speeds while turning corners or pulling into a parking spot. I do not have the diagnosis as of yet but believe my vehicle should be considered one of the recalled engines due to its date manufactured and the current issues that are occurring. Noticed stalling at speeds 45mph or less. It's very frustrating with a vehicle having 82,000 miles on it. All mandatory maintenance has been done at correct intervals and now this. It needs to be reported.

Jun 7, 2025

Got to engine light error codes: P030100 and P030000. Happened 3 times: 1st time had loss of power and engine light flashed, could not accelerate, and vehicle shuttered. Took to world kia north San Antonio. They cleared the code. It ran fine for a while and same problem occurred. Took back to world Kia north. They had it quiet few weeks, finally got it back, they said they took it on a 60 mile road test no problems so gave it back. I drove it maybe less 2 hours after getting it back and the same problem happened loss power would not accelerate and engine light flashed but did not come on. Called Kia right when happened and brought it right back world Kia North and the service manager said to keep it running so they can see what going on, and they finally noticed the same thing. So it been at dealership since then.about month has past and it not been repaired yet. It been serviced every 5000 miles and been taken care of since I owned it! I have looked up how lot people with the S/X models have had same problems and many recalls on seltos and souls due to same problems. I’m a 100 disabled vet and having a vehicle get me to the hospital reg important. I was given a loaner car which was great so wanted to share this.

Jun 7, 2025

Got to engine light error codes: P030100 and P030000. Happened 3 times: 1st time had loss of power and engine light flashed, could not accelerate, and vehicle shuttered. Took to world kia north San Antonio. They cleared the code. It ran fine for a while and same problem occurred. Took back to world Kia north. They had it quiet few weeks, finally got it back, they said they took it on a 60 mile road test no problems so gave it back. I drove it maybe less 2 hours after getting it back and the same problem happened loss power would not accelerate and engine light flashed but did not come on. Called Kia right when happened and brought it right back world Kia North and the service manager said to keep it running so they can see what going on, and they finally noticed the same thing. So it been at dealership since then.about month has past and it not been repaired yet. It been serviced every 5000 miles and been taken care of since I owned it! I have looked up how lot people with the S/X models have had same problems and many recalls on seltos and souls due to same problems. I’m a 100 disabled vet and having a vehicle get me to the hospital reg important. I was given a loaner car which was great so wanted to share this.

May 20, 2025 71,000 mi

The contact owns a 2021 Kia Seltos. The contact had received notification of NHTSA Campaign Number: 21V259000 (ENGINE). The contact stated that while driving at an undisclosed speed, the vehicle vibrated, and failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer and failed an inspection. The contact was informed that a new engine would be ordered. The contact picked up the vehicle and was informed that the manufacturer had placed a hold on the recall repair. However, an update to the piston ring noise sensing system (PNSS) was performed. The contact was informed that the vehicle then passed the inspection. The dealer refused to replace the engine and the vehicle was removed from the recall list. The contact stated that the failure persisted. The vehicle then failed the inspection. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 71,000.

May 20, 2025 71,000 mi

The contact owns a 2021 Kia Seltos. The contact had received notification of NHTSA Campaign Number: 21V259000 (ENGINE). The contact stated that while driving at an undisclosed speed, the vehicle vibrated, and failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer and failed an inspection. The contact was informed that a new engine would be ordered. The contact picked up the vehicle and was informed that the manufacturer had placed a hold on the recall repair. However, an update to the piston ring noise sensing system (PNSS) was performed. The contact was informed that the vehicle then passed the inspection. The dealer refused to replace the engine and the vehicle was removed from the recall list. The contact stated that the failure persisted. The vehicle then failed the inspection. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 71,000.

May 13, 2025

My 2021 Kia Seltos has an active safety recall related to the engine (Recall #SC336). The dealership (Darling's Kia, Formerly Van Syckle Kia in Bangor, ME) scheduled a repair but canceled it due to needing a "software update." I was told there is no timeline for completion and that no loaner or alternative vehicle would be provided. I am concerned for my safety and transportation, as the recall affects piston oil rings that can cause engine damage, stalling, or fire. Kia consumer affairs acknowledged the delay but provided no resolution or support. This recall has been open for months and is still unresolved.

May 13, 2025

My 2021 Kia Seltos has an active safety recall related to the engine (Recall #SC336). The dealership (Darling's Kia, Formerly Van Syckle Kia in Bangor, ME) scheduled a repair but canceled it due to needing a "software update." I was told there is no timeline for completion and that no loaner or alternative vehicle would be provided. I am concerned for my safety and transportation, as the recall affects piston oil rings that can cause engine damage, stalling, or fire. Kia consumer affairs acknowledged the delay but provided no resolution or support. This recall has been open for months and is still unresolved.

May 12, 2025

My car originally qualified for an engine replacement through the recall because it failed the test they performed. The engine is on recall and I have had a rental for close to 3 weeks. Today Kia called me and said due to changes in the inspection process and criteria for the recall my car no longer qualifies for the engine replacement and I need to return my rental and pick up my car. I refuse to put my family in an unsafe car because Kia figured out a way to get out of replacing the engine.

May 12, 2025

My car originally qualified for an engine replacement through the recall because it failed the test they performed. The engine is on recall and I have had a rental for close to 3 weeks. Today Kia called me and said due to changes in the inspection process and criteria for the recall my car no longer qualifies for the engine replacement and I need to return my rental and pick up my car. I refuse to put my family in an unsafe car because Kia figured out a way to get out of replacing the engine.

May 9, 2025

I took my car in April 16 for the piston oil engine recall. The Kia dealership said it need to sit for 24 hrs before test. The next day they said it failed. Then, the dealership said I need to replace all the hoses because it won’t adhere properly to the new engine . I receive a notification that my case was open for a new engine. May 9th, the dealership reached out saying they were still waiting for parts. Two hours later they said it needed to retest. Four hours later it passed and it’s ready for pick up. I never got the new engine even though it failed prior to Kia halting the recall. I am concerned for my safety.

May 9, 2025

I took my car in April 16 for the piston oil engine recall. The Kia dealership said it need to sit for 24 hrs before test. The next day they said it failed. Then, the dealership said I need to replace all the hoses because it won’t adhere properly to the new engine . I receive a notification that my case was open for a new engine. May 9th, the dealership reached out saying they were still waiting for parts. Two hours later they said it needed to retest. Four hours later it passed and it’s ready for pick up. I never got the new engine even though it failed prior to Kia halting the recall. I am concerned for my safety.

May 8, 2025 Crash

Purchased kia in 2021- Car was taken in on April 24 for a recall. I was originally told the recall would take 2 weeks if it failed now South Hills Kia along with Kia can tell me anything. We are 2 weeks in the car I need to drive my elderly mother to her dr appointments with and not one person can tell me when I can get my car back or even a loner. My car has less then 33,000 miles -this is just wrong on Kia’s part and South Hills Kia for not supplying a car as they keep my with ZERO end in sight. Thank you

May 8, 2025 Crash

Purchased kia in 2021- Car was taken in on April 24 for a recall. I was originally told the recall would take 2 weeks if it failed now South Hills Kia along with Kia can tell me anything. We are 2 weeks in the car I need to drive my elderly mother to her dr appointments with and not one person can tell me when I can get my car back or even a loner. My car has less then 33,000 miles -this is just wrong on Kia’s part and South Hills Kia for not supplying a car as they keep my with ZERO end in sight. Thank you

May 7, 2025

While driving the car stalls, lags and makes rumble sounds. It will stall and go down in revolutions from 3/4 down to 2 or even 1. It does this whether I am actively driving in the highway going 60 miles an hour or pulling of from a red light / stop sign. Is anyone else having this problem? Is very scary and nerve racking when in the highway going at 60 miles an hr and it just stalls and lags and takes a minutes to pick up speed

May 7, 2025

While driving the car stalls, lags and makes rumble sounds. It will stall and go down in revolutions from 3/4 down to 2 or even 1. It does this whether I am actively driving in the highway going 60 miles an hour or pulling of from a red light / stop sign. Is anyone else having this problem? Is very scary and nerve racking when in the highway going at 60 miles an hr and it just stalls and lags and takes a minutes to pick up speed

May 6, 2025

Kia North Austin service representative by the name of Christina informed me that the recall on this vehicle was postponed until further notice by mail. Word for word what she said. When I asked about more information the human representative repeated exactly the same thing back to me and said she couldn't schedule anything further.

May 6, 2025

Kia North Austin service representative by the name of Christina informed me that the recall on this vehicle was postponed until further notice by mail. Word for word what she said. When I asked about more information the human representative repeated exactly the same thing back to me and said she couldn't schedule anything further.

May 5, 2025

I have had this car for about two years. A year ago I was having issues with the car stalling, and the check engine light. I took the car in and it was "fixed". I have to get oil changes very frequently, and still have to top up my oil in between changes. I made my appointment for this current recall. While waiting for the recall, my check engine light came on. My car displays all of the symptoms of the issues in the recall. I took my car in for the appointment on April 28th. They told me they would update me the following day after the testing. Kia called to inform me that the next day that the recall is on "halt" and they have no further information. My car has been sitting at the dealership since 4/28 with no further information. They have not called to update again, I've had to call them. They also have not checked into the check engine light. My car is under warranty so I don't understand how they haven't checked into that regardless of the recall. When asked about a loaner car they state they don't have any, and provide no assistance with getting one.

May 5, 2025

After receiving the recall letter I immediately scheduled the inspection. After waiting for 2 weeks I arrived for my appointment and was sent home. The service manager seemed to have little information for me other than to say that KIA was reevaluating their inspection procedure. A couple days later I called the KIA support line and was told that the new inspection procedure had been established and that I should call my dealer to reschedule the inspection. I called the next day and the dealer told me again that all inspections are still on hold and seemed surprised that someone from corporate would have told me otherwise. I called KIA customer support back again that same day but got no answers. Others are reporting this same issue on various online forums. The feedback they are getting from their dealerships is that a large number of inspections have been failing and that KIA has decided to revise their inspection procedure so that more of them pass without requiring engine replacement. I'm not understanding why KIA has made a bad situation worse by leaving their customers in limbo concerning this major engine malfunction. It should have been a simple matter of scheduling the inspection, making any necessary repairs and sending their customers on their way. KIA has handled this matter very poorly.

May 5, 2025

I have had this car for about two years. A year ago I was having issues with the car stalling, and the check engine light. I took the car in and it was "fixed". I have to get oil changes very frequently, and still have to top up my oil in between changes. I made my appointment for this current recall. While waiting for the recall, my check engine light came on. My car displays all of the symptoms of the issues in the recall. I took my car in for the appointment on April 28th. They told me they would update me the following day after the testing. Kia called to inform me that the next day that the recall is on "halt" and they have no further information. My car has been sitting at the dealership since 4/28 with no further information. They have not called to update again, I've had to call them. They also have not checked into the check engine light. My car is under warranty so I don't understand how they haven't checked into that regardless of the recall. When asked about a loaner car they state they don't have any, and provide no assistance with getting one.

May 5, 2025

After receiving the recall letter I immediately scheduled the inspection. After waiting for 2 weeks I arrived for my appointment and was sent home. The service manager seemed to have little information for me other than to say that KIA was reevaluating their inspection procedure. A couple days later I called the KIA support line and was told that the new inspection procedure had been established and that I should call my dealer to reschedule the inspection. I called the next day and the dealer told me again that all inspections are still on hold and seemed surprised that someone from corporate would have told me otherwise. I called KIA customer support back again that same day but got no answers. Others are reporting this same issue on various online forums. The feedback they are getting from their dealerships is that a large number of inspections have been failing and that KIA has decided to revise their inspection procedure so that more of them pass without requiring engine replacement. I'm not understanding why KIA has made a bad situation worse by leaving their customers in limbo concerning this major engine malfunction. It should have been a simple matter of scheduling the inspection, making any necessary repairs and sending their customers on their way. KIA has handled this matter very poorly.

May 2, 2025 88,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while attempting to accelerate, the vehicle failed to exceed 30 MPH. The contact stated that the check engine and battery warning lights were illuminated. The vehicle was pulled over to the side of the road and turned off, and failed to restart. The vehicle was towed to an independent mechani,c where it was diagnosed that there was a hole in the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 21V259000 (Engine); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

May 2, 2025

I received recall notice on April 4 or 5 and called my dealer and first appointment was April 28. I was told would be there for 2 days but system down so called me back on 30 telling failed the test and would need new engine which would be covered under warranty but could not tell when would get the engine and had no loaner cars available.My only had 19,000 + miles and had all maintenance done and had no problem whatsoever with it or any indication of any problem

May 2, 2025 88,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while attempting to accelerate, the vehicle failed to exceed 30 MPH. The contact stated that the check engine and battery warning lights were illuminated. The vehicle was pulled over to the side of the road and turned off, and failed to restart. The vehicle was towed to an independent mechani,c where it was diagnosed that there was a hole in the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 21V259000 (Engine); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

May 2, 2025

I received recall notice on April 4 or 5 and called my dealer and first appointment was April 28. I was told would be there for 2 days but system down so called me back on 30 telling failed the test and would need new engine which would be covered under warranty but could not tell when would get the engine and had no loaner cars available.My only had 19,000 + miles and had all maintenance done and had no problem whatsoever with it or any indication of any problem

May 1, 2025

Regarding: Manufacturer Recall NumberSC336 NHTSA Recall Number25V099 Car: 2021 Kia Seltos EX - I had an appointment to repair this recall with Kia for 5/6 which they cancelled on 4/30. The Service Dept told me they weren't moving forward with correcting this recall, even though it is still listed as active. - I called Kia Customer Service on 4/30 and they confirmed 1)this is still an active recall and 2)there was new communication being sent to service centers on either 4/30 or 5/1 and to reschedule on 5/1. - On 5/1 I called to make an appointment and was told I could not. I called Kia Customer Service and was told that the information from the prior day was wrong. Kia confirms this is an active recall but they are not currently correcting it. They cannot tell me when they may be able to, but more importantly they did not have a way for the customer to find out if they are correcting except to call everyday and ask. They don't know if they will call, email, send a letter to advise about the delay and next steps. - The safety risk increases the chance of fire or accident. I understand there may be issues on how to fix, but all I was asking is either a timeframe or for Kia to advise when I can get this fixed and they would not provide either. I just want to know when the car that I paid for will be safe to drive again. - I did leave a message with a supervisor at Kia Customer Service as that was my only option and was told I could get an answer in 48 hours. I have not received that answer.

May 1, 2025

Regarding: Manufacturer Recall NumberSC336 NHTSA Recall Number25V099 Car: 2021 Kia Seltos EX - I had an appointment to repair this recall with Kia for 5/6 which they cancelled on 4/30. The Service Dept told me they weren't moving forward with correcting this recall, even though it is still listed as active. - I called Kia Customer Service on 4/30 and they confirmed 1)this is still an active recall and 2)there was new communication being sent to service centers on either 4/30 or 5/1 and to reschedule on 5/1. - On 5/1 I called to make an appointment and was told I could not. I called Kia Customer Service and was told that the information from the prior day was wrong. Kia confirms this is an active recall but they are not currently correcting it. They cannot tell me when they may be able to, but more importantly they did not have a way for the customer to find out if they are correcting except to call everyday and ask. They don't know if they will call, email, send a letter to advise about the delay and next steps. - The safety risk increases the chance of fire or accident. I understand there may be issues on how to fix, but all I was asking is either a timeframe or for Kia to advise when I can get this fixed and they would not provide either. I just want to know when the car that I paid for will be safe to drive again. - I did leave a message with a supervisor at Kia Customer Service as that was my only option and was told I could get an answer in 48 hours. I have not received that answer.

Apr 29, 2025

Dealership called me to inform me they could not complete my recall due to a memo sent by the manufacturer today. I was told to pick up my vehicle despite the incomplete recall with its safety risks. I called the manufacturer to get further information as I was not comfortable picking up my vehicle and driving it if according to the recall campaign “ ENGINE DAMAGE CAN CAUSE A VEHICLE STALL OR FIRE, INCREASING THE RISK OF A CRASH OR INJURY.” Manufacturer and dealership spoke on the phone; manufacturer told me to just pick up my vehicle until the dealerships can resume completing the recall in the future. I inquired about safety risks and the manufacturer told me “it’s most likely okay”. Safety concerns I brought up were dismissed.

Apr 29, 2025

Dealership called me to inform me they could not complete my recall due to a memo sent by the manufacturer today. I was told to pick up my vehicle despite the incomplete recall with its safety risks. I called the manufacturer to get further information as I was not comfortable picking up my vehicle and driving it if according to the recall campaign “ ENGINE DAMAGE CAN CAUSE A VEHICLE STALL OR FIRE, INCREASING THE RISK OF A CRASH OR INJURY.” Manufacturer and dealership spoke on the phone; manufacturer told me to just pick up my vehicle until the dealerships can resume completing the recall in the future. I inquired about safety risks and the manufacturer told me “it’s most likely okay”. Safety concerns I brought up were dismissed.

Apr 27, 2025

I received a recall letter for my Kia 2021 Seltos EX 2.0 dated 4-4-25 for piston oil ring and engine inspection. I checked my car in with a local Kia dealership on Thursday the 24th. Approximately, thirty hours later I received a call it passed inspection. On Friday I picked my car up and did my normal Friday laundry and went home. I’m talking about for the laundromat and my home maybe a total of three miles, if that, within the dealership. The car ran perfect as usual. On [XXX] I drove 15 miles to shop and dine out. On the way back my check engine light came on (solid) and the power was extremely poor and reduced. Didn’t think I was going to make it. I had planned on doing another stop before getting home, but had to pass and try to make it. My car ran perfect before this inspection and I did not want this inspection for fear something would go wrong, but felt I had no choice. So, I’m waiting to hear Kia say the inspection had nothing to do with your check engine issues. I understand Kia started its investigation in February 2025. I’m wondering if some of these investigations were done remotely by Kia? Strange during February I experienced a couple of glitches going on with my car while I was driving. First, the car did not recognize my seat belt was fastened in the driver seat. The fastened your seat belt icon flashed and that annoying ding noise went on for the duration of my drive, approximately thirty minutes or so until I got home. After it sat overnight it seemed to reset itself. Then, during this same month, I was taking care of my normal morning errands as usual. My start engine light flashed while driving, and that annoying ding noise again. The power reduced like my car was going to cut off getting through a green light. That straightened out immediately and there were no more issues with my car. Until this recent inspection. Do anyone know if Kia remotely inspected cars for the piston oil ring issue? Strange how after these glitches I received the recall letter. I’m just coming to lea

Apr 27, 2025

I received a recall letter for my Kia 2021 Seltos EX 2.0 dated 4-4-25 for piston oil ring and engine inspection. I checked my car in with a local Kia dealership on Thursday the 24th. Approximately, thirty hours later I received a call it passed inspection. On Friday I picked my car up and did my normal Friday laundry and went home. I’m talking about for the laundromat and my home maybe a total of three miles, if that, within the dealership. The car ran perfect as usual. On [XXX] I drove 15 miles to shop and dine out. On the way back my check engine light came on (solid) and the power was extremely poor and reduced. Didn’t think I was going to make it. I had planned on doing another stop before getting home, but had to pass and try to make it. My car ran perfect before this inspection and I did not want this inspection for fear something would go wrong, but felt I had no choice. So, I’m waiting to hear Kia say the inspection had nothing to do with your check engine issues. I understand Kia started its investigation in February 2025. I’m wondering if some of these investigations were done remotely by Kia? Strange during February I experienced a couple of glitches going on with my car while I was driving. First, the car did not recognize my seat belt was fastened in the driver seat. The fastened your seat belt icon flashed and that annoying ding noise went on for the duration of my drive, approximately thirty minutes or so until I got home. After it sat overnight it seemed to reset itself. Then, during this same month, I was taking care of my normal morning errands as usual. My start engine light flashed while driving, and that annoying ding noise again. The power reduced like my car was going to cut off getting through a green light. That straightened out immediately and there were no more issues with my car. Until this recent inspection. Do anyone know if Kia remotely inspected cars for the piston oil ring issue? Strange how after these glitches I received the recall letter. I’m just coming to lea

Apr 24, 2025

Would drive my car and the check engine light would come on and the car would basically lose power and could barely move it to safety!!! Called and wouldn’t be able to get in for a couple months. Happened again, got to the side of a road. Meantime, get the recall on the piston oil rings; determined the engine lights are related to this recall. Car into the Dealership and it failed inspections. Determined damage and new engine is ordered. NO ETA on new engine; just drive my car as is! What assurance is there my car won’t stall, crash or have a fire all while waiting for a new engine. Lost all faith in Kia with parts incorrectly manufactured. I feel this is jeopardizing the safety of myself and other KIA Seltos drivers and basically anyone around me if there is an issue/crash.

Apr 24, 2025

Would drive my car and the check engine light would come on and the car would basically lose power and could barely move it to safety!!! Called and wouldn’t be able to get in for a couple months. Happened again, got to the side of a road. Meantime, get the recall on the piston oil rings; determined the engine lights are related to this recall. Car into the Dealership and it failed inspections. Determined damage and new engine is ordered. NO ETA on new engine; just drive my car as is! What assurance is there my car won’t stall, crash or have a fire all while waiting for a new engine. Lost all faith in Kia with parts incorrectly manufactured. I feel this is jeopardizing the safety of myself and other KIA Seltos drivers and basically anyone around me if there is an issue/crash.

Apr 16, 2025

The vehicle in question has been experiencing multiple ongoing mechanical issues, including engine stalling, frequent brake replacements, frequent oil changes, a camshaft issue, and intermittent horn functionality. These issues have raised serious safety concerns. Despite multiple repairs and maintenance attempts at the dealership, the problems persist, affecting both my safety and confidence in the vehicle. I have incurred substantial costs for repairs and rental cars while trying to address the issues. However, the problems remain unresolved, and I am not receiving adequate support. I contacted the corporate office for assistance, but the representative dismissed my concerns and stated I would need to provide maintenance receipts, even though the dealership had already confirmed they were unnecessary. This response was unhelpful and failed to address my safety concerns. Additionally, the service manager at the dealership has not offered satisfactory solutions or alternatives to resolve the ongoing issues. As a result, I am no longer comfortable continuing with the vehicle. Due to my financial situation and outstanding loan balance, I am requesting a goodwill replacement vehicle or a reasonable alternative that will allow me to maintain my current car payment without a substantial down payment or negatively impacting my credit. A replacement vehicle, ideally of the same make and model or comparable, would help me meet my financial obligations while addressing the unresolved safety and reliability concerns.

Apr 16, 2025

The vehicle in question has been experiencing multiple ongoing mechanical issues, including engine stalling, frequent brake replacements, frequent oil changes, a camshaft issue, and intermittent horn functionality. These issues have raised serious safety concerns. Despite multiple repairs and maintenance attempts at the dealership, the problems persist, affecting both my safety and confidence in the vehicle. I have incurred substantial costs for repairs and rental cars while trying to address the issues. However, the problems remain unresolved, and I am not receiving adequate support. I contacted the corporate office for assistance, but the representative dismissed my concerns and stated I would need to provide maintenance receipts, even though the dealership had already confirmed they were unnecessary. This response was unhelpful and failed to address my safety concerns. Additionally, the service manager at the dealership has not offered satisfactory solutions or alternatives to resolve the ongoing issues. As a result, I am no longer comfortable continuing with the vehicle. Due to my financial situation and outstanding loan balance, I am requesting a goodwill replacement vehicle or a reasonable alternative that will allow me to maintain my current car payment without a substantial down payment or negatively impacting my credit. A replacement vehicle, ideally of the same make and model or comparable, would help me meet my financial obligations while addressing the unresolved safety and reliability concerns.

Apr 15, 2025

Received a letter from KIA Headquarters stating a recall for piston oil rings and possibly engine failure. Inspection and software updates would take 1-2 hours, if replacing engine 8 or more hours. I made my appointment for today, arrived at Jone KIA in Bel Air, MD and am told that the letter is incorrect and I need to either leave my vehicle with them or reschedule. How many of the letters went out to owners and then we are told differently!

Apr 15, 2025

Received a letter from KIA Headquarters stating a recall for piston oil rings and possibly engine failure. Inspection and software updates would take 1-2 hours, if replacing engine 8 or more hours. I made my appointment for today, arrived at Jone KIA in Bel Air, MD and am told that the letter is incorrect and I need to either leave my vehicle with them or reschedule. How many of the letters went out to owners and then we are told differently!

Apr 11, 2025

I bought my ‘21 Kia Seltos in 2021. Within the first months it would stall when going uphill and in parking lots. I had a few mechanics look and they could not find any issues. So, I kept driving it. I drive 12 miles one way for work my wife drives it 1 mile both ways for work. Now [XXX] 47k miles it stalled out 2x the 2nd time it stalled it started to fill with fumes and smoke with my [XXX] - and [XXX] in the car. My kids and I have had a cough ever since. I called roadside; they first thought was the battery. So, the first guy tried to jump the battery, and nothing happened then he said he smelled something electrical burning. But could not locate. Then he said they will send a tow. Roadside then sent another guy to jump the battery. he smelled the same thing, but he found the source and said that the airbag sensors were burning. So, he disconnected the battery and called the tow. The car was towed at midnight to Grand Kia in Northglenn where the service rep was working on my car called me that day to tell me that the engine had seized, and he would submit a warranty claim to have it covered. I provided all service records to him including oil purchase receipts. A week later he calls and tells me they denied the warranty due to “lack of maintenance”. So, I call Kia customer care and speak with A lady who tells me it was denied due to “aftermarket parts” which there were none. She said once that flag was removed, she can escalate this case to a case Manager. Then I call Grand Kia back and talk to the service rep who says that flag is not there. Then I call back Kia and a different lady tells me the case was escalated and to expect a call and an email from the case manager. I call 4/10/2025 and am being told there is not an escalation on the case. I get transferred to a supervisor line and after waiting on hold I had to leave a voicemail, still no returned call. All this while there is a safety recall out that causes my exact issue and the engine needs replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

Apr 11, 2025

I bought my ‘21 Kia Seltos in 2021. Within the first months it would stall when going uphill and in parking lots. I had a few mechanics look and they could not find any issues. So, I kept driving it. I drive 12 miles one way for work my wife drives it 1 mile both ways for work. Now [XXX] 47k miles it stalled out 2x the 2nd time it stalled it started to fill with fumes and smoke with my [XXX] - and [XXX] in the car. My kids and I have had a cough ever since. I called roadside; they first thought was the battery. So, the first guy tried to jump the battery, and nothing happened then he said he smelled something electrical burning. But could not locate. Then he said they will send a tow. Roadside then sent another guy to jump the battery. he smelled the same thing, but he found the source and said that the airbag sensors were burning. So, he disconnected the battery and called the tow. The car was towed at midnight to Grand Kia in Northglenn where the service rep was working on my car called me that day to tell me that the engine had seized, and he would submit a warranty claim to have it covered. I provided all service records to him including oil purchase receipts. A week later he calls and tells me they denied the warranty due to “lack of maintenance”. So, I call Kia customer care and speak with A lady who tells me it was denied due to “aftermarket parts” which there were none. She said once that flag was removed, she can escalate this case to a case Manager. Then I call Grand Kia back and talk to the service rep who says that flag is not there. Then I call back Kia and a different lady tells me the case was escalated and to expect a call and an email from the case manager. I call 4/10/2025 and am being told there is not an escalation on the case. I get transferred to a supervisor line and after waiting on hold I had to leave a voicemail, still no returned call. All this while there is a safety recall out that causes my exact issue and the engine needs replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

Apr 10, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine system appears to be malfunctioning. Specifically, there are signs of a potential head gasket failure, valve cover gasket leak, or internal engine damage due to oil leakage and excessive white smoke from the exhaust. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The white smoke obstructs rear visibility, which poses a danger to other drivers. The unpredictable engine revving in idle or park also raises concern for unintended acceleration or engine failure, which could cause a crash, especially in congested or residential areas. In addition, the oil leak poses a fire risk and environmental hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the symptoms have been observed and documented consistently. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not been formally inspected by the manufacturer, police, or insurance representatives at this time, but I am open to having it evaluated by any relevant party as needed. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights initially. The symptoms began with mild engine revving at idle and a burning oil smell. The white smoke and oil leakage became noticeable shortly after. The issues have progressively worsened over time and now the check engine light is on.

Apr 10, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine system appears to be malfunctioning. Specifically, there are signs of a potential head gasket failure, valve cover gasket leak, or internal engine damage due to oil leakage and excessive white smoke from the exhaust. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The white smoke obstructs rear visibility, which poses a danger to other drivers. The unpredictable engine revving in idle or park also raises concern for unintended acceleration or engine failure, which could cause a crash, especially in congested or residential areas. In addition, the oil leak poses a fire risk and environmental hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the symptoms have been observed and documented consistently. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not been formally inspected by the manufacturer, police, or insurance representatives at this time, but I am open to having it evaluated by any relevant party as needed. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights initially. The symptoms began with mild engine revving at idle and a burning oil smell. The white smoke and oil leakage became noticeable shortly after. The issues have progressively worsened over time and now the check engine light is on.

Apr 8, 2025

Driving my car which has been fine no lights on dash, oil changes done regularly, and no odd sounds or leaks. I got onto the highway and lost all power so I immediately pulled off and turned off my engine. I got out and looked under my car to see all my oil pouring out of my car, had to get my car towed back to my place and had my mechanic come and just take a peek at it. He said it seems as if a piston broke and shot a rod through my engine. So I looked up my car to see the recall. I called the dealership and two different mechanics at the same dealership told me that they wouldn’t even look at my car unless I could show them proof of oil changes. I explained to them that I’ve done my regular oil changes and I’m not calling about a warranty. I’m calling about the recall and I was yet again informed that they wouldn’t even look at my car without those. I explained to both of them that I called corporate and corporate told me I did not need oil change receipts because this is a manufacturer issue not a consumer issue so I then called the dealership back and the mechanic told me that I was lying I did not talk to corporate and that he still won’t be looking at my car And pretty much told me and nicer words looks like you’re out of a car. This was about a month almost maybe a month and a half ago of going without my car.

Apr 8, 2025

Driving my car which has been fine no lights on dash, oil changes done regularly, and no odd sounds or leaks. I got onto the highway and lost all power so I immediately pulled off and turned off my engine. I got out and looked under my car to see all my oil pouring out of my car, had to get my car towed back to my place and had my mechanic come and just take a peek at it. He said it seems as if a piston broke and shot a rod through my engine. So I looked up my car to see the recall. I called the dealership and two different mechanics at the same dealership told me that they wouldn’t even look at my car unless I could show them proof of oil changes. I explained to them that I’ve done my regular oil changes and I’m not calling about a warranty. I’m calling about the recall and I was yet again informed that they wouldn’t even look at my car without those. I explained to both of them that I called corporate and corporate told me I did not need oil change receipts because this is a manufacturer issue not a consumer issue so I then called the dealership back and the mechanic told me that I was lying I did not talk to corporate and that he still won’t be looking at my car And pretty much told me and nicer words looks like you’re out of a car. This was about a month almost maybe a month and a half ago of going without my car.

Apr 7, 2025

I saw the recall on my car for the engine on this website. I brought it to McFarland Kia, where they told me this recall does not exist for my vehicle. I asked more than once and they told me there is nothing they can do, but I feel at danger if the engine in my car were to potentially catch fire.

Apr 7, 2025

I saw the recall on my car for the engine on this website. I brought it to McFarland Kia, where they told me this recall does not exist for my vehicle. I asked more than once and they told me there is nothing they can do, but I feel at danger if the engine in my car were to potentially catch fire.

Apr 6, 2025

My car was checked for a recall regarding the vehicle burning oil and the piston rings. The fix for it was a new engine. When my car was checked for the recall, it was determined to be unaffected by the issue mentioned. However, I got an oil change approx. 1.5 months ago and at this point I have had to add oil to the car on two different occasions since due to the oil burning so quickly. The oil is also very, very dark. This indicates that the oil is burning significantly regardless of the recall status. I find myself checking the oil weekly due to the worry that it will be empty. The recommended mileage in between oil changes for my car is 7,500. I have not been able to wait that long since obtaining the car 2 years ago.

Apr 6, 2025

My car was checked for a recall regarding the vehicle burning oil and the piston rings. The fix for it was a new engine. When my car was checked for the recall, it was determined to be unaffected by the issue mentioned. However, I got an oil change approx. 1.5 months ago and at this point I have had to add oil to the car on two different occasions since due to the oil burning so quickly. The oil is also very, very dark. This indicates that the oil is burning significantly regardless of the recall status. I find myself checking the oil weekly due to the worry that it will be empty. The recommended mileage in between oil changes for my car is 7,500. I have not been able to wait that long since obtaining the car 2 years ago.

Apr 3, 2025

I brought my vehicle to the dealership due to serious safety concerns, including the engine randomly shutting off while driving, sudden unintended acceleration, unresponsiveness when pressing the gas, difficulty turning the key to start the engine, loud noises while running, and the engine, battery, and oil lights coming on. This is the second time I’ve brought the vehicle to the Kia dealership for the same issue. The first time, I was told the transmission had been replaced and the problem was resolved. However, the same issue resumed shortly after I got the car back. I called the dealership that day but they were already closed, so I dropped the vehicle off the next morning when they opened. At drop-off, I was told no repairs could begin until the recall was “officially” announced, but that they would look into the issue and keep me updated. Unfortunately, I never received any updates and had to reach out myself multiple times. This morning, I was told the sensor lights showing were “old codes” and that everything seemed fine. They said they’d take the car for a test drive and that I’d have it back by the end of the day. No one called me back. I followed up around 4:30–5:00 PM and was told the service department had closed, but the notes said that after the test drive, more codes appeared and the vehicle would require additional work. When I first dropped the car off, I was told I’d have it back the next morning, and if not, I’d be provided with a rental. Neither happened. When I expressed that I didn’t feel safe driving the car—even if the test drive went well—especially after a mechanic told me he wasn’t sure how to fix the current recall, I was dismissed. As I was saying, “Okay, just call me after the test drive so I can come by and check it out,” Greg hung up on me mid-sentence. This entire experience has been frustrating and concerning given the nature of the issue.

Apr 3, 2025

I brought my vehicle to the dealership due to serious safety concerns, including the engine randomly shutting off while driving, sudden unintended acceleration, unresponsiveness when pressing the gas, difficulty turning the key to start the engine, loud noises while running, and the engine, battery, and oil lights coming on. This is the second time I’ve brought the vehicle to the Kia dealership for the same issue. The first time, I was told the transmission had been replaced and the problem was resolved. However, the same issue resumed shortly after I got the car back. I called the dealership that day but they were already closed, so I dropped the vehicle off the next morning when they opened. At drop-off, I was told no repairs could begin until the recall was “officially” announced, but that they would look into the issue and keep me updated. Unfortunately, I never received any updates and had to reach out myself multiple times. This morning, I was told the sensor lights showing were “old codes” and that everything seemed fine. They said they’d take the car for a test drive and that I’d have it back by the end of the day. No one called me back. I followed up around 4:30–5:00 PM and was told the service department had closed, but the notes said that after the test drive, more codes appeared and the vehicle would require additional work. When I first dropped the car off, I was told I’d have it back the next morning, and if not, I’d be provided with a rental. Neither happened. When I expressed that I didn’t feel safe driving the car—even if the test drive went well—especially after a mechanic told me he wasn’t sure how to fix the current recall, I was dismissed. As I was saying, “Okay, just call me after the test drive so I can come by and check it out,” Greg hung up on me mid-sentence. This entire experience has been frustrating and concerning given the nature of the issue.

Mar 26, 2025

Decrease of power when pushing on gas peddle, a smell of burnt oil coming through vent. And since risk is very high on this engine component of possibly setting fire to car, and or ceasing thay may cause a crash. I would not like my wife to drive this vehicle knowing it could be a neglegent hazard that could cause injury or bodily harm to owner or other drivers near the vehicle. Very unsafe dont want to play russian roulette with my life or the life of others. There is already a remedy set forth by the company so why now is there none?

Mar 26, 2025

Decrease of power when pushing on gas peddle, a smell of burnt oil coming through vent. And since risk is very high on this engine component of possibly setting fire to car, and or ceasing thay may cause a crash. I would not like my wife to drive this vehicle knowing it could be a neglegent hazard that could cause injury or bodily harm to owner or other drivers near the vehicle. Very unsafe dont want to play russian roulette with my life or the life of others. There is already a remedy set forth by the company so why now is there none?

Mar 10, 2025

On Monday Jan 13 when I was merging onto the interstate the car lost power and started smoking; I almost lost control of the car. I steered the car to the side of the interstate and I had it towed to Brakes Plus (where it had just had an oil change on Jan 6) at my expense for an immediate diagnostic, where they found that there is evidence of oil passing into the combustion chamber through the piston rings that caused engine failure.  I asked the dealership repeatedly through email for an inspection report and an explanation as to why the engine failed.

Mar 10, 2025

On Monday Jan 13 when I was merging onto the interstate the car lost power and started smoking; I almost lost control of the car. I steered the car to the side of the interstate and I had it towed to Brakes Plus (where it had just had an oil change on Jan 6) at my expense for an immediate diagnostic, where they found that there is evidence of oil passing into the combustion chamber through the piston rings that caused engine failure.  I asked the dealership repeatedly through email for an inspection report and an explanation as to why the engine failed.

Mar 4, 2025

I was driving down the highway going 65mph when my car would not accelerate any more in the middle of the highway where the speed limit is 65. At one point I could not get it to go above 30mph. I pulled off to the side and when I tried driving off again my car would not accelerate. Towed to Kia, they did a software update thinking it was fixed. Picked my car up and drove 10 miles before it broke down on me again. Towed to a second Kia dealership, new transmission was put in. Picked it up 4 days ago, and it is stalling, and jolting when accelerating and the check engine light is on. It is at the 3rd Kia dealership, where I was just told I may need ANOTHER transmission replacement. I asked about the engine recall after getting an email from Kelly Blue Book about it. Kia said they did not know how to fix the recall yet and there was nothing they could do about it right now. I have been without my car for almost 2 months, and this is the 3rd Kia dealership trying to fix the issue at hand and not getting anywhere.

Mar 4, 2025

I was driving down the highway going 65mph when my car would not accelerate any more in the middle of the highway where the speed limit is 65. At one point I could not get it to go above 30mph. I pulled off to the side and when I tried driving off again my car would not accelerate. Towed to Kia, they did a software update thinking it was fixed. Picked my car up and drove 10 miles before it broke down on me again. Towed to a second Kia dealership, new transmission was put in. Picked it up 4 days ago, and it is stalling, and jolting when accelerating and the check engine light is on. It is at the 3rd Kia dealership, where I was just told I may need ANOTHER transmission replacement. I asked about the engine recall after getting an email from Kelly Blue Book about it. Kia said they did not know how to fix the recall yet and there was nothing they could do about it right now. I have been without my car for almost 2 months, and this is the 3rd Kia dealership trying to fix the issue at hand and not getting anywhere.

Mar 3, 2025

Kia has been serviced like clock work since drove off showroom floor. Nothing but trouble since hit 10k miles. It uses oil. I am having to put at least 1/2 quart between oil changes. The engine knocks and pings like it's no oil or thin oil. No oil leaks visible. I should not be having to add oil let alone the sounds the engine makes.

Mar 3, 2025

Kia has been serviced like clock work since drove off showroom floor. Nothing but trouble since hit 10k miles. It uses oil. I am having to put at least 1/2 quart between oil changes. The engine knocks and pings like it's no oil or thin oil. No oil leaks visible. I should not be having to add oil let alone the sounds the engine makes.

Mar 1, 2025

I own a kia seltos 2021 with 2.0 engine wich is 4 cylinders, but my vehicle from las 70k miles is been burning oil to the point that I have to keep checking oil level every 1000miles otherwise my engine is turns super hot and burn oil when I try filling up also make a loud sound on the exhaust and smell like burning oil.

Mar 1, 2025

I own a kia seltos 2021 with 2.0 engine wich is 4 cylinders, but my vehicle from las 70k miles is been burning oil to the point that I have to keep checking oil level every 1000miles otherwise my engine is turns super hot and burn oil when I try filling up also make a loud sound on the exhaust and smell like burning oil.

Feb 25, 2025 72,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle shut off while depressing the brake pedal. The contact stated that prior to the failure, the check engine warning light was displayed on the instrument panel; however, the check engine warning light was reset after the initial failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 72,000.

Feb 25, 2025 66,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving at 80 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.

Feb 25, 2025 72,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle shut off while depressing the brake pedal. The contact stated that prior to the failure, the check engine warning light was displayed on the instrument panel; however, the check engine warning light was reset after the initial failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 72,000.

Feb 25, 2025 66,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving at 80 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.

Feb 10, 2025

My car has an issue holding oil. I have had to put quarts of oil in often and it makes my engine knock. It also makes my car lose power while I am driving. I know this is a common issue with these make and models.

Feb 10, 2025

My car has an issue holding oil. I have had to put quarts of oil in often and it makes my engine knock. It also makes my car lose power while I am driving. I know this is a common issue with these make and models.

Jan 21, 2025

The Seltos started losing power driving on interstate, started smoking and then lost all power and would not start. We had the car towed to Brakes plus where we had an oil change as of recent, they confirmed it was piston ring failure and the engine was done for. The car has just over 28,000 miles on it. Kia dealership and warranty is avoiding to state that it was indeed the piston rings failing. They simply said it needs a new engine and are demanding maintenance records and receipts. My veteran father has performed most of my oil changes, he was a military mechanic and ASE certified mechanic for over 20 years. Since I didn’t personally purchase the oil used, I don’t have the hard copy receipts they are demanding. Kia refuses to acknowledge that the engine failure is that of the same issue with many other 2021 Seltos that had piston ring issues during manufacturing.

Jan 21, 2025

When the auto engine start/stop button is on and I’m stopped at a light, the infotainment system will constantly restart as will the engine once I let go of the brakes. It usually happens when it is cold outside. This is a safety issue bc a lot of the time I am using the navigation and since the infotainment system just restarted I am waiting for the navigation to reboot and I am now driving without knowing where I am going. It doesn’t seem to happen when I turn off the auto engine start/stop button. Sometimes, I’ll be in an intersection, and the engine will restart bc the infotainment system restarted. Last time I almost got into an accident bc I was trying to accelerate but the car hesitated bc it restarted the engine and radio. There seems like there is a sudden loss of power. The dealer supposedly updated the software for the infotainment system but it did not correct the issue. There is no warning lamps or messages when this occurs

Jan 21, 2025

The Seltos started losing power driving on interstate, started smoking and then lost all power and would not start. We had the car towed to Brakes plus where we had an oil change as of recent, they confirmed it was piston ring failure and the engine was done for. The car has just over 28,000 miles on it. Kia dealership and warranty is avoiding to state that it was indeed the piston rings failing. They simply said it needs a new engine and are demanding maintenance records and receipts. My veteran father has performed most of my oil changes, he was a military mechanic and ASE certified mechanic for over 20 years. Since I didn’t personally purchase the oil used, I don’t have the hard copy receipts they are demanding. Kia refuses to acknowledge that the engine failure is that of the same issue with many other 2021 Seltos that had piston ring issues during manufacturing.

Jan 21, 2025

When the auto engine start/stop button is on and I’m stopped at a light, the infotainment system will constantly restart as will the engine once I let go of the brakes. It usually happens when it is cold outside. This is a safety issue bc a lot of the time I am using the navigation and since the infotainment system just restarted I am waiting for the navigation to reboot and I am now driving without knowing where I am going. It doesn’t seem to happen when I turn off the auto engine start/stop button. Sometimes, I’ll be in an intersection, and the engine will restart bc the infotainment system restarted. Last time I almost got into an accident bc I was trying to accelerate but the car hesitated bc it restarted the engine and radio. There seems like there is a sudden loss of power. The dealer supposedly updated the software for the infotainment system but it did not correct the issue. There is no warning lamps or messages when this occurs

Jan 10, 2025

While driving at low speeds, the vehicle would stall, no engine lights or warnings would appear on the dashboard. After turning it off and back on, it would run but stall again shortly later. An unfamiliar foul odor appeared from the dipstick as I checked the oil. Car only has 60k miles on it. Engine is throwing codes for cylinder 1, cylinder 2 and crankshaft.

Jan 10, 2025

While driving at low speeds, the vehicle would stall, no engine lights or warnings would appear on the dashboard. After turning it off and back on, it would run but stall again shortly later. An unfamiliar foul odor appeared from the dipstick as I checked the oil. Car only has 60k miles on it. Engine is throwing codes for cylinder 1, cylinder 2 and crankshaft.

Dec 31, 2024

My 2021 Kia seltos has a flashing engine light and when put on a code reader it indicates a misfire/ piston. This has been going for two weeks . My engine is a 2.0 and the recall for this vehicle has the same incident as mine. The engine keeps shutting off

Dec 31, 2024

My 2021 Kia seltos has a flashing engine light and when put on a code reader it indicates a misfire/ piston. This has been going for two weeks . My engine is a 2.0 and the recall for this vehicle has the same incident as mine. The engine keeps shutting off

Oct 9, 2024 59,000 mi

The contact owns a 2021 Kia Seltos. The contact stated while driving at an undisclosed speed, the contact heard an audible pinging sound. The vehicle was taken to an independent mechanic and an oil change was performed. The contact was informed that the oil level was low; however, there was no indication of an oil leak. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that the oil consumption was unusually high and again there was no indication of an oil leak. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Oct 9, 2024 59,000 mi

The contact owns a 2021 Kia Seltos. The contact stated while driving at an undisclosed speed, the contact heard an audible pinging sound. The vehicle was taken to an independent mechanic and an oil change was performed. The contact was informed that the oil level was low; however, there was no indication of an oil leak. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that the oil consumption was unusually high and again there was no indication of an oil leak. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Oct 2, 2024 77,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while her daughter was driving 65-70 MPH on the highway, the engine was revving but the vehicle failed to respond as needed before shutting down. There were no warning lights illuminated. The vehicle was towed to the local dealer and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted, opened a case, but provided no additional assistance. The contact called the SAG Office and was referred to the NHTSA Hotline. The failure mileage was approximately 77,000.

Oct 2, 2024 77,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while her daughter was driving 65-70 MPH on the highway, the engine was revving but the vehicle failed to respond as needed before shutting down. There were no warning lights illuminated. The vehicle was towed to the local dealer and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted, opened a case, but provided no additional assistance. The contact called the SAG Office and was referred to the NHTSA Hotline. The failure mileage was approximately 77,000.

Sep 16, 2024

I was at a stop light and when the light turned green the car i took my foot off the brake and placed it on the gas pedal, but the car wouldn't move. Almost like it shut down. I had to restart it to make it go. It ran but not the same.

Sep 16, 2024

I was at a stop light and when the light turned green the car i took my foot off the brake and placed it on the gas pedal, but the car wouldn't move. Almost like it shut down. I had to restart it to make it go. It ran but not the same.

Aug 26, 2024

Engine oil burning to quickly. Have replaced two quarts between oil changes.

Aug 26, 2024

Engine oil burning to quickly. Have replaced two quarts between oil changes.

Jul 18, 2024

The Engine. No? The engine blew up at night in the middle of a busy highway. Leaving the vehicle powerless and overheating. Yes. No, there was no immediate indication of an issue until it occurred.

Jul 18, 2024

The Engine. No? The engine blew up at night in the middle of a busy highway. Leaving the vehicle powerless and overheating. Yes. No, there was no immediate indication of an issue until it occurred.

Jul 14, 2024

The check engine light turned on and my 2021 Kia Seltos stalled as I exited the highway. With seconds, my vehicle turned off, and I was unable to restart it for a bit.

Jul 14, 2024

The check engine light turned on and my 2021 Kia Seltos stalled as I exited the highway. With seconds, my vehicle turned off, and I was unable to restart it for a bit.

Jul 7, 2024

This happens everyday while I’m driving. The vehicle hesitates and grinds when you try to accelerate and prevents you from going forward. It pulls the car back in yanking motion. Which is extremely dangerous.

Jul 7, 2024

This happens everyday while I’m driving. The vehicle hesitates and grinds when you try to accelerate and prevents you from going forward. It pulls the car back in yanking motion. Which is extremely dangerous.

Jun 24, 2024

Two times in the last week, my engine shut off/stalled while driving in traffic. The check engine, battery and oil lights came on because the key was still turned. I had no other warning, I just couldn’t accelerate and had to coast to safety. Both times I was able to safely pull over and turn the key to restart the car and get home. I am currently at 63k miles and just got an oil change. My last oil change was in March 2024 at 58k miles.

Jun 24, 2024

Two times in the last week, my engine shut off/stalled while driving in traffic. The check engine, battery and oil lights came on because the key was still turned. I had no other warning, I just couldn’t accelerate and had to coast to safety. Both times I was able to safely pull over and turn the key to restart the car and get home. I am currently at 63k miles and just got an oil change. My last oil change was in March 2024 at 58k miles.

Jun 11, 2024

I’m not really sure what the problem was. I feel like the car may have lost power and I lost function of the car / brakes. I’m assuming it’s either an engine or electrical. Warning lights came on. Prior to losing function, the vehicle felt like it was sorta puttering. I’d give it the gas and there was a delayed, and then jerk forward. There’s a vibration sound that happens when I go around 15-30 miles an hour. Not sure if it’s related. It’s being looked at on June 24. I had to turn off the car and restart to gain control.

Jun 11, 2024

I’m not really sure what the problem was. I feel like the car may have lost power and I lost function of the car / brakes. I’m assuming it’s either an engine or electrical. Warning lights came on. Prior to losing function, the vehicle felt like it was sorta puttering. I’d give it the gas and there was a delayed, and then jerk forward. There’s a vibration sound that happens when I go around 15-30 miles an hour. Not sure if it’s related. It’s being looked at on June 24. I had to turn off the car and restart to gain control.

May 13, 2024 16,927 mi

The contact owns a 2021 Kia Seltos. The contact stated that after starting the vehicle, the vehicle started shuddering. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing to replace a piston ring in a cylinder. The vehicle was not repaired. The vehicle was taken to the dealer to be diagnosed, and the contact was told the engine needed to be repaired. The contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,927.

May 13, 2024 16,927 mi

The contact owns a 2021 Kia Seltos. The contact stated that after starting the vehicle, the vehicle started shuddering. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing to replace a piston ring in a cylinder. The vehicle was not repaired. The vehicle was taken to the dealer to be diagnosed, and the contact was told the engine needed to be repaired. The contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,927.

Apr 26, 2024

The engine stalls and or dies when breaks are applied. Yes, it was confirmed by dealer. Engine light came on. Has been in shop. Car only has 97,000 miles. They are refusing to honor extended warranty even though other Kia Seltos engines have the exact same problem that are under recall. These are engine sensor problems ... they have nothing to do with "oil changes" that they claim were made late (One)

Apr 26, 2024

The engine stalls and or dies when breaks are applied. Yes, it was confirmed by dealer. Engine light came on. Has been in shop. Car only has 97,000 miles. They are refusing to honor extended warranty even though other Kia Seltos engines have the exact same problem that are under recall. These are engine sensor problems ... they have nothing to do with "oil changes" that they claim were made late (One)

Apr 13, 2024

My car is burning through oil.

Apr 13, 2024

My car is burning through oil.

Mar 17, 2024 Crash

The car initially had electrical and engine issues since may of 2022. The engine would fail mid drive and the car would turn of in the middle of driving and would lock up until engine would restart on its own. It stayed at the dealership for repairs until march of 2023. After many modifications and alterations and several new engines and transmission changes they returned the car to me on march of 2023 assuring me it was fixed and there would be no issues. Several weeks later while driving on the highway, the engine turned off mid drive, I lost control of the car entirely. Brakes wouldn’t brake. Car crashed into highway median. And upon impact none of the airbags deployed. The car continuously put myself and passengers at risk at the beginning of its failing. The car of April 2023 severely injured me. I was the only passenger at the times thankfully. Since the airbag never deployed my face, chest, ribs, arm, and neck were severely injured. It’s been almost a year and im still physically affected by the crash.

Mar 17, 2024 Crash

The car initially had electrical and engine issues since may of 2022. The engine would fail mid drive and the car would turn of in the middle of driving and would lock up until engine would restart on its own. It stayed at the dealership for repairs until march of 2023. After many modifications and alterations and several new engines and transmission changes they returned the car to me on march of 2023 assuring me it was fixed and there would be no issues. Several weeks later while driving on the highway, the engine turned off mid drive, I lost control of the car entirely. Brakes wouldn’t brake. Car crashed into highway median. And upon impact none of the airbags deployed. The car continuously put myself and passengers at risk at the beginning of its failing. The car of April 2023 severely injured me. I was the only passenger at the times thankfully. Since the airbag never deployed my face, chest, ribs, arm, and neck were severely injured. It’s been almost a year and im still physically affected by the crash.

Mar 12, 2024

See attached document for complaint

Mar 12, 2024

See attached document for complaint

Mar 7, 2024 80,736 mi

The contact's daughter owns a 2021 Kia Seltos. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle stalled. The contact stated that his daughter was able to restart the vehicle. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact stated that his daughter drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the engine piston oil rings had failed and damaged the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was informed of the failure. The failure mileage was 80,736.

Mar 7, 2024 80,736 mi

The contact's daughter owns a 2021 Kia Seltos. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle stalled. The contact stated that his daughter was able to restart the vehicle. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact stated that his daughter drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the engine piston oil rings had failed and damaged the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was informed of the failure. The failure mileage was 80,736.

Jan 27, 2024

Car is burning oil to the point the engine light comes on between oil changes. This is the second engine they have put in this car and still doing it. They did engine oil consumption test and say it's not burning over a quart every 1000 miles. I've never in my life had a car burn oil like this. They said Kia won't do anything about it.

Jan 27, 2024

Car is burning oil to the point the engine light comes on between oil changes. This is the second engine they have put in this car and still doing it. They did engine oil consumption test and say it's not burning over a quart every 1000 miles. I've never in my life had a car burn oil like this. They said Kia won't do anything about it.

Jan 3, 2024

My wife went to work 11/23/23 and the car died in the intersection, she would have been going 5 to 10 mph, the engine light came on. She was able to start it and return home. I made the appointment at Bob Lanpheres Beaverton Kia and the inspected the issue. It is reported to me that, “Boroscoped cylinders and found vertical scoring on the cylinders. Performed compression test and all cylinders are under spec” They replaced the engine, The total costs was 6486.65$. My research has shown me that a recall was issued for Seltos engines from this year and after talking to Kia and online my engine is not qualified for engine reimbursement because the manufacturer date was beyond the range of the recall. I feel this is wrong as the description from the repair shop and recall notice are identical and that the recall should be expanded. This page will not let me upload photos, I have a copy of the dealers findings.

Jan 3, 2024

My wife went to work 11/23/23 and the car died in the intersection, she would have been going 5 to 10 mph, the engine light came on. She was able to start it and return home. I made the appointment at Bob Lanpheres Beaverton Kia and the inspected the issue. It is reported to me that, “Boroscoped cylinders and found vertical scoring on the cylinders. Performed compression test and all cylinders are under spec” They replaced the engine, The total costs was 6486.65$. My research has shown me that a recall was issued for Seltos engines from this year and after talking to Kia and online my engine is not qualified for engine reimbursement because the manufacturer date was beyond the range of the recall. I feel this is wrong as the description from the repair shop and recall notice are identical and that the recall should be expanded. This page will not let me upload photos, I have a copy of the dealers findings.

Dec 27, 2023

esta quemando aceite de motor muy rapido y antes de tiempo. mientras se utiliza esta lento y cuando sube cuestas muy pesado tiene que hacer mucha fuerza.

Dec 27, 2023

esta quemando aceite de motor muy rapido y antes de tiempo. mientras se utiliza esta lento y cuando sube cuestas muy pesado tiene que hacer mucha fuerza.

Dec 6, 2023

Car stalled when at complete stop (at lights or stop signs) The auto restart feature seems to fail. Then it progressed to stuttering while driving and unable to drive above certain speeds (more than 40 mph). Service engine light on. Code by dealer P0017.

Dec 6, 2023

Car stalled when at complete stop (at lights or stop signs) The auto restart feature seems to fail. Then it progressed to stuttering while driving and unable to drive above certain speeds (more than 40 mph). Service engine light on. Code by dealer P0017.

Dec 4, 2023 49,281 mi

The contact owns a 2021 Kia Seltos. The contact stated while driving 78-80 MPH, the vehicle started losing motive power. The contact stated depressed the accelerator pedal to the floorboard however, the vehicle failed to respond. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine threw a rod through the oil pan, which drained the oil, and caused the engine to seize. The dealer determined that the engine needed to be replaced under warranty; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part to repair the vehicle was not available. The failure mileage was approximately 49,281.

Dec 4, 2023 49,281 mi

The contact owns a 2021 Kia Seltos. The contact stated while driving 78-80 MPH, the vehicle started losing motive power. The contact stated depressed the accelerator pedal to the floorboard however, the vehicle failed to respond. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine threw a rod through the oil pan, which drained the oil, and caused the engine to seize. The dealer determined that the engine needed to be replaced under warranty; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part to repair the vehicle was not available. The failure mileage was approximately 49,281.

Nov 10, 2023

Engine began knocking and would stall on turns. Check oil light briefly flashed. No oil visible on dipstick about 2000 miles after oil change. Placed 4 quarts at home and was full. Stalling and knocking resolved. Brought to dealer and they said nothing wrong. Changed oil and did 1000 mile return to dealer to check oil consumption rate. The oil was about a quart or less low and they said this was normal, nothing to do. After 2000 miles oil level again checked and no oil visible on dipstick. Took photos of oil level each of these times. Called dealer and they towed it in. They confirmed that it is burning excessive oil and said it’s several quarts low. They say that they will now try to perhaps “soak” the engine? They have to check with Kia for approval. Not sure what this means. It is now with the dealer and we have no car to drive. They are not sure how long they will have it and have no loaner. We are obviously concerned about the safety of this engine/car which has just over 30000 miles and is running out of oil prior to recommended oil changes and was stalling intermittently when this was first discovered. Obviously concerned that engine will seize and be ruined at some point in essentially a brand new vehicle. The dealer (Preston Kia) denied any issue initially. I have read about ring issues in seltos engines requiring engine replacement. It seems that a similar problem is occurring here and I hope that Kia will do the right thing and repair/replace the faulty parts/engine. There are many similar complaints on line.

Nov 10, 2023

Engine began knocking and would stall on turns. Check oil light briefly flashed. No oil visible on dipstick about 2000 miles after oil change. Placed 4 quarts at home and was full. Stalling and knocking resolved. Brought to dealer and they said nothing wrong. Changed oil and did 1000 mile return to dealer to check oil consumption rate. The oil was about a quart or less low and they said this was normal, nothing to do. After 2000 miles oil level again checked and no oil visible on dipstick. Took photos of oil level each of these times. Called dealer and they towed it in. They confirmed that it is burning excessive oil and said it’s several quarts low. They say that they will now try to perhaps “soak” the engine? They have to check with Kia for approval. Not sure what this means. It is now with the dealer and we have no car to drive. They are not sure how long they will have it and have no loaner. We are obviously concerned about the safety of this engine/car which has just over 30000 miles and is running out of oil prior to recommended oil changes and was stalling intermittently when this was first discovered. Obviously concerned that engine will seize and be ruined at some point in essentially a brand new vehicle. The dealer (Preston Kia) denied any issue initially. I have read about ring issues in seltos engines requiring engine replacement. It seems that a similar problem is occurring here and I hope that Kia will do the right thing and repair/replace the faulty parts/engine. There are many similar complaints on line.

Nov 3, 2023

My 2021 Kia Seltos EX is eating oil.......... 1/2 quart a week at least and I have read online that it can lead to the engine overheating, stalling, etc. So far my car is not listed on the piston recall or any other recall, but how can Kia state it can go 7,000 miles between oil changes when it only holds 4 1/2 quarts of oil and goes through it so fast? I change my oil every 3,500 miles because of it but am still afraid of something bad happening to my car.

Nov 3, 2023

My 2021 Kia Seltos EX is eating oil.......... 1/2 quart a week at least and I have read online that it can lead to the engine overheating, stalling, etc. So far my car is not listed on the piston recall or any other recall, but how can Kia state it can go 7,000 miles between oil changes when it only holds 4 1/2 quarts of oil and goes through it so fast? I change my oil every 3,500 miles because of it but am still afraid of something bad happening to my car.

Oct 13, 2023

2021 Kia Seltos possibly already had the recall work done in Florida before purchasing it used with only 18000 miles. It has stalled, once dying completely. Trouble gaining acceleration. Losing oil. Multiple oil consumption testing visits to dealership of 1000 miles each to continue showing Kia it loses over 1 quart per period. Now the glow relay engine and misfire engine codes are pulling which indicates engine damage after dealership has just last week replaced new spark plugs and oil change. It has been rough idle and ticking - knocking sound the entire time, which they denied the morning after purchase.

Oct 13, 2023

2021 Kia Seltos possibly already had the recall work done in Florida before purchasing it used with only 18000 miles. It has stalled, once dying completely. Trouble gaining acceleration. Losing oil. Multiple oil consumption testing visits to dealership of 1000 miles each to continue showing Kia it loses over 1 quart per period. Now the glow relay engine and misfire engine codes are pulling which indicates engine damage after dealership has just last week replaced new spark plugs and oil change. It has been rough idle and ticking - knocking sound the entire time, which they denied the morning after purchase.

Sep 16, 2023

bought as certified pre-owned from a very large dealership in Clearwater. Driving off the lot there was a bad wobble and shake from corner to corner of vehichle. Took in day 2 of ownership to dealer to have them reinspect it and they let me drive away home too come back the next day after service manager started the car was completely safe to drive because there was no loaner car for me the day they promised me one ..five days in service and not hearing a word from the service department I stopped in and asked about my car. to have the tech say it ended needing and entire front CV axle and bearing because the bearing and axle had a lot of play in it! I've emailed multiple times and no one yet has called or emailed me back! bought on 9/02/2023 serviced 09/03/2023 to 09/15/2023 .. . then on the ride home it still feels like there is a wobble from somewhere in the front of the car

Sep 16, 2023

bought as certified pre-owned from a very large dealership in Clearwater. Driving off the lot there was a bad wobble and shake from corner to corner of vehichle. Took in day 2 of ownership to dealer to have them reinspect it and they let me drive away home too come back the next day after service manager started the car was completely safe to drive because there was no loaner car for me the day they promised me one ..five days in service and not hearing a word from the service department I stopped in and asked about my car. to have the tech say it ended needing and entire front CV axle and bearing because the bearing and axle had a lot of play in it! I've emailed multiple times and no one yet has called or emailed me back! bought on 9/02/2023 serviced 09/03/2023 to 09/15/2023 .. . then on the ride home it still feels like there is a wobble from somewhere in the front of the car

Aug 28, 2023 9,800 mi

The contact owns a 2021 Kia Seltos. The contact stated while driving approximately 25 MPH, the engine seized. The contact stated that the vehicle hesitated when the accelerator pedal was depressed. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the crankshaft had cracked, causing oil to leak from the vehicle. Additionally, there was an unknown sensor that was faulty. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,800.

Aug 28, 2023 9,800 mi

The contact owns a 2021 Kia Seltos. The contact stated while driving approximately 25 MPH, the engine seized. The contact stated that the vehicle hesitated when the accelerator pedal was depressed. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the crankshaft had cracked, causing oil to leak from the vehicle. Additionally, there was an unknown sensor that was faulty. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,800.

Aug 3, 2023

My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.

Aug 3, 2023

My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.

Jul 20, 2023

The engine is knocking very lauding and the car is using lots of oil but isn’t leaking oil anywhere. The car shuts off at random times when the knocking of the engine is very loud. Sounds similar to the other recalls regarding the same year seltos that have had a engine recall

Jul 20, 2023

The engine is knocking very lauding and the car is using lots of oil but isn’t leaking oil anywhere. The car shuts off at random times when the knocking of the engine is very loud. Sounds similar to the other recalls regarding the same year seltos that have had a engine recall

Jun 23, 2023 36,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.

Jun 23, 2023 36,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.

Jun 5, 2023

MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .

Jun 5, 2023

MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .

Jun 1, 2023

My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.

Jun 1, 2023

My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.

May 19, 2023

5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23

May 19, 2023

5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23

May 18, 2023

When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.

May 18, 2023

When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.

May 11, 2023

Two issues with my vehicle: 1. When driving and stopped at a red light, the stop/start technology will engage, turning off my engine. Upon the light turning green again, my foot comes off the brake to hit the acceleration but the entire dashboard/electrical system restarts like the car has just been turned on. It has done this mid-driving (foot on the acceleration) as well; killing the entire electrical system. No warning lights or messages appear. 2. When driving longer distances (20+ miles), sometimes the vehicle engine will not turn off. I drove a distance of about 20 miles; got to the destination, parked the car and hit the start/stop button to turn off the engine. The entire interior electrical/dash was off but when I hopped out of the vehicle, the engine was still running. I have to re-enter the vehicle and turn it back on and off just to get the engine to turn off. No warning lights or signals appear. The dealership won't fix my issues; says they can't recreate the problems but I do have video evidence that the problems exist. It has happened periodically since I purchased my vehicle, a 2021 Seltos SX, in March of 2020.

May 11, 2023

Two issues with my vehicle: 1. When driving and stopped at a red light, the stop/start technology will engage, turning off my engine. Upon the light turning green again, my foot comes off the brake to hit the acceleration but the entire dashboard/electrical system restarts like the car has just been turned on. It has done this mid-driving (foot on the acceleration) as well; killing the entire electrical system. No warning lights or messages appear. 2. When driving longer distances (20+ miles), sometimes the vehicle engine will not turn off. I drove a distance of about 20 miles; got to the destination, parked the car and hit the start/stop button to turn off the engine. The entire interior electrical/dash was off but when I hopped out of the vehicle, the engine was still running. I have to re-enter the vehicle and turn it back on and off just to get the engine to turn off. No warning lights or signals appear. The dealership won't fix my issues; says they can't recreate the problems but I do have video evidence that the problems exist. It has happened periodically since I purchased my vehicle, a 2021 Seltos SX, in March of 2020.

May 9, 2023

Car has a serious rod knock since 7000 miles. They say nothing is wrong. Plus the engine burns a qt of oil every 600-800 miles.

May 9, 2023

Car has a serious rod knock since 7000 miles. They say nothing is wrong. Plus the engine burns a qt of oil every 600-800 miles.

Apr 15, 2023

Bought vehicle new. At 30,000 miles, oil change came up off the stick. KIA did oil consumption test. Said it was within industry standard. Just had another oil change at 36,000 miles. Off the stick again.

Apr 15, 2023

Bought vehicle new. At 30,000 miles, oil change came up off the stick. KIA did oil consumption test. Said it was within industry standard. Just had another oil change at 36,000 miles. Off the stick again.

Mar 15, 2023

RECALL INFO: 21V-259 recall for inconsistent heat treating process for piston oil rings. The dates for use of the recalled piston rings Nov 20,1019 -Oct 15, 2020. My Seltos was in production at the time the damaged oil rings were used. I took my Seltos in for the repair, MY VEHICLE WAS NOT repaired. A vibration test was done and a program update was installed to detect vibration. The vehicle still has the recalled damaged oil rings. Received a recall notice for Piston Oil Ring in summer of 2021. I took the car on July 20, 2021 for recall (21V-259). Kia's number for this recall is SC209. Piston Ring Inspection performed; Vibration scan completed. No parts replaced. During one of my oil changes in October 12, 2022, oil change shop had noticed sludge build up and recommend that I receive their engine cleaning service, so I did and thought it was strange as the mileage was at 41,250 and my last oil change on 6/20/2022 the mileage was at 37,723. In November of 2022, the vehicle began stalling at stop lights - no service lights present before or after the car stalled. I called the dealership immediately, they could not look at it until November 2, 2022. Report came back as unable to verify customer concern. BUT the paperwork shows another update regarding the oil piston ring. On January 30, 2023, the car stalled again 3 times on my way to work and then stalled for a final time and would not start. None of the Kia dealerships that I have contacted (including where I purchased the car from) are willing to do anything about this. The car is not drivable and I'm still making payments on a car I can't use. Kia REFUSES to provide me with the tech-line paperwork that determined that my car was not covered under warranty. I've been advised to hire an attorney.

Mar 15, 2023

RECALL INFO: 21V-259 recall for inconsistent heat treating process for piston oil rings. The dates for use of the recalled piston rings Nov 20,1019 -Oct 15, 2020. My Seltos was in production at the time the damaged oil rings were used. I took my Seltos in for the repair, MY VEHICLE WAS NOT repaired. A vibration test was done and a program update was installed to detect vibration. The vehicle still has the recalled damaged oil rings. Received a recall notice for Piston Oil Ring in summer of 2021. I took the car on July 20, 2021 for recall (21V-259). Kia's number for this recall is SC209. Piston Ring Inspection performed; Vibration scan completed. No parts replaced. During one of my oil changes in October 12, 2022, oil change shop had noticed sludge build up and recommend that I receive their engine cleaning service, so I did and thought it was strange as the mileage was at 41,250 and my last oil change on 6/20/2022 the mileage was at 37,723. In November of 2022, the vehicle began stalling at stop lights - no service lights present before or after the car stalled. I called the dealership immediately, they could not look at it until November 2, 2022. Report came back as unable to verify customer concern. BUT the paperwork shows another update regarding the oil piston ring. On January 30, 2023, the car stalled again 3 times on my way to work and then stalled for a final time and would not start. None of the Kia dealerships that I have contacted (including where I purchased the car from) are willing to do anything about this. The car is not drivable and I'm still making payments on a car I can't use. Kia REFUSES to provide me with the tech-line paperwork that determined that my car was not covered under warranty. I've been advised to hire an attorney.

Mar 6, 2023

Our 2021 Kia Seltos with 19K miles, stopped running at 55 mph. The engine also started producing a slight knocking noise. The dealer asked for maintenance records for proof of oil changes. We provide them, but we have been getting the run around from both dealer and Kia Corporate, each telling us that the other has denied our claim and and now have been denied a repair once again after 8 phone calls.. There were no warnings, light or over temp indicated on the dashboard. The engine actually still runs.They have told us that the oil was low and that there was sludge in the valve cover. This engine apparently consumed 4.5 qrts of oil in 4K miles. The warranty oil change for this engine is 7500 miles of which we complied with as indicated by the invoices we submitted. There is known and documented problem with oil consumption with this engine. Please advise...Thnk you [XXX] and [XXX]. [XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 6, 2023

Our 2021 Kia Seltos with 19K miles, stopped running at 55 mph. The engine also started producing a slight knocking noise. The dealer asked for maintenance records for proof of oil changes. We provide them, but we have been getting the run around from both dealer and Kia Corporate, each telling us that the other has denied our claim and and now have been denied a repair once again after 8 phone calls.. There were no warnings, light or over temp indicated on the dashboard. The engine actually still runs.They have told us that the oil was low and that there was sludge in the valve cover. This engine apparently consumed 4.5 qrts of oil in 4K miles. The warranty oil change for this engine is 7500 miles of which we complied with as indicated by the invoices we submitted. There is known and documented problem with oil consumption with this engine. Please advise...Thnk you [XXX] and [XXX]. [XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Feb 11, 2023

Engine is consuming or burning oil. 2.0l. Left me stranded on the road.

Feb 11, 2023

I HAD MY OIL CHANGED ON 1/31/23; FULL SERVICE WHICH INCLUDED THE OIL FILTER. ON 2/7/23 I TOOK MY CAR IN TO HAVE THE TIRES ROTATED AND I WAS TOLD AT THAT TIME THAT THE OIL WAS LEAKING (SEE ATTACHED LINK) FOR VIDEO https://59366-3.iserviceauto.com/bb86c72ec423e6b2cf9b4cb7be840d0c071f0280 WHICH WAS RECEIVED FROM LAFONTAINTE TOYOTA HYUNDAI KIA SUZUKI SCION. IF I HAD NOT TAKEN MY CAR IN FOR THE TIRE ROTATION I WOULD NOT HAVE KNOWN THE OIL WAS LEAKING AND ENGINE DAMAGE WOULD HAVE RESULTED. NOW I AM GOING TO PANIC EVERY TIME MY OIL IS CHANGED. THIS NEEDS TO BE A RECALL BEFORE OTHERS EXPERIENCE THIS CATASTROPHE. I WAS TOLD THAT THIS HAS HAPPENED TO OTHERS AND IS NOT A RARE OCCURRENCE.

Feb 11, 2023

Engine is consuming or burning oil. 2.0l. Left me stranded on the road.

Feb 11, 2023

I HAD MY OIL CHANGED ON 1/31/23; FULL SERVICE WHICH INCLUDED THE OIL FILTER. ON 2/7/23 I TOOK MY CAR IN TO HAVE THE TIRES ROTATED AND I WAS TOLD AT THAT TIME THAT THE OIL WAS LEAKING (SEE ATTACHED LINK) FOR VIDEO https://59366-3.iserviceauto.com/bb86c72ec423e6b2cf9b4cb7be840d0c071f0280 WHICH WAS RECEIVED FROM LAFONTAINTE TOYOTA HYUNDAI KIA SUZUKI SCION. IF I HAD NOT TAKEN MY CAR IN FOR THE TIRE ROTATION I WOULD NOT HAVE KNOWN THE OIL WAS LEAKING AND ENGINE DAMAGE WOULD HAVE RESULTED. NOW I AM GOING TO PANIC EVERY TIME MY OIL IS CHANGED. THIS NEEDS TO BE A RECALL BEFORE OTHERS EXPERIENCE THIS CATASTROPHE. I WAS TOLD THAT THIS HAS HAPPENED TO OTHERS AND IS NOT A RARE OCCURRENCE.

Jan 28, 2023

The engine started to misfire which caused sever shaking of the car. This resulted in the car being difficult to drive and inconsistent engine power. The car was inspected by a Kia dealer and it recognized the codes upon scanning of the misfire. The Kia dealer moved spark plugs between cylinders and said it was fixed.

Jan 28, 2023

Two weeks after the car was repaired for a misfiring enginer, the car started misfiring again, luckily this time prior to starting to drive on public roads. Car was towed back to dealer and they replaced spark plugs; picked car up from this fix today.

Jan 28, 2023

The engine started to misfire which caused sever shaking of the car. This resulted in the car being difficult to drive and inconsistent engine power. The car was inspected by a Kia dealer and it recognized the codes upon scanning of the misfire. The Kia dealer moved spark plugs between cylinders and said it was fixed.

Jan 28, 2023

Two weeks after the car was repaired for a misfiring enginer, the car started misfiring again, luckily this time prior to starting to drive on public roads. Car was towed back to dealer and they replaced spark plugs; picked car up from this fix today.

Jan 17, 2023

Re: 11501726 Following up from Friday January 13, 2023 After submitting my first statement, on Saturday January 14, 2023 I went to get an oil change and documents of oil change history. I was advised to go directly to Luther Kia Inver Grove Heights immediately after my oil change appointment was finished. In the entrance of the Kia Luther lot my engine failed and locked up. Gravity allowed my car to coast into the first open parking spot within that lot. Monday January 16, 2023 Kia Luther confirmed the engine will need to be replaced. I was advised to call Kia customer care.

Jan 17, 2023

Re: 11501726 Following up from Friday January 13, 2023 After submitting my first statement, on Saturday January 14, 2023 I went to get an oil change and documents of oil change history. I was advised to go directly to Luther Kia Inver Grove Heights immediately after my oil change appointment was finished. In the entrance of the Kia Luther lot my engine failed and locked up. Gravity allowed my car to coast into the first open parking spot within that lot. Monday January 16, 2023 Kia Luther confirmed the engine will need to be replaced. I was advised to call Kia customer care.

Jan 13, 2023

While entering a roundabout, the throttle was released and brakes applied. Auto start/ stop light came on. Loud grinding occurred and all light notifications came up on the dashboard. Resulting in the car completely stalling. After putting the car in park it struggled to restart. Once it did, with more loud grinding, the oil was checked by a technician. The oil was almost completely gone. No leaks were present. After replacement of the filter and new oil added, the grinding and whining noises are consistent from the start time, running time till it is shut off.

Jan 13, 2023

While entering a roundabout, the throttle was released and brakes applied. Auto start/ stop light came on. Loud grinding occurred and all light notifications came up on the dashboard. Resulting in the car completely stalling. After putting the car in park it struggled to restart. Once it did, with more loud grinding, the oil was checked by a technician. The oil was almost completely gone. No leaks were present. After replacement of the filter and new oil added, the grinding and whining noises are consistent from the start time, running time till it is shut off.

Jan 11, 2023

Excessive oil consumption. Oil level is below the dipstick before 3000 miles since last oil change. This issue can lead to engine seizure and vehicle stopping ing traffic. This issue has been identified and recalled in Canada but not yet in the United States.

Jan 11, 2023

Excessive oil consumption. Oil level is below the dipstick before 3000 miles since last oil change. This issue can lead to engine seizure and vehicle stopping ing traffic. This issue has been identified and recalled in Canada but not yet in the United States.

Jan 4, 2023 22,000 mi

The contact’s girlfriend owns a 2021 Kia Seltos. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle started to stall while idling. The vehicle was towed to the dealer where it was diagnosed and determined that the engine was consuming an abnormal amount of engine oil. The contact was informed that the engine needed to be replaced. There was no warning light illuminated. The contact referenced NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was notified of the failure and the contact was advised to have the vehicle towed to the dealer, but no further assistance was provided. The failure mileage was approximately 22,000.

Jan 4, 2023 22,000 mi

The contact’s girlfriend owns a 2021 Kia Seltos. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle started to stall while idling. The vehicle was towed to the dealer where it was diagnosed and determined that the engine was consuming an abnormal amount of engine oil. The contact was informed that the engine needed to be replaced. There was no warning light illuminated. The contact referenced NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was notified of the failure and the contact was advised to have the vehicle towed to the dealer, but no further assistance was provided. The failure mileage was approximately 22,000.

Jan 3, 2023 Fire

ON 11/26/22 I was driving down the road my Kia Seltos showed error messages on the dashboard saying ERROR and then Power Train off, the car then shut off at 55 mph and smoke filled my cabin, I got the car pulled over and called the fire department, there was no flames just smoke and smelled like electrical. It was then after 2 weeks taken to a dealership where they inspected the car and stated the fire was in the engine and the engine needs to be replaced. After doing research on this car and the issue there were at least 4 other complaints filed with KIA AMERICA about this issue

Jan 3, 2023 Fire

ON 11/26/22 I was driving down the road my Kia Seltos showed error messages on the dashboard saying ERROR and then Power Train off, the car then shut off at 55 mph and smoke filled my cabin, I got the car pulled over and called the fire department, there was no flames just smoke and smelled like electrical. It was then after 2 weeks taken to a dealership where they inspected the car and stated the fire was in the engine and the engine needs to be replaced. After doing research on this car and the issue there were at least 4 other complaints filed with KIA AMERICA about this issue

Dec 30, 2022 11,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that the low oil pressure warning light was illuminated. The contact stated that after every 1000-miles of driving, she had to add 1 quart of engine oil to the engine. The vehicle was taken to the dealer where an oil consumption test was performed. The contact was informed that the piston rings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 11,000.

Dec 30, 2022 11,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that the low oil pressure warning light was illuminated. The contact stated that after every 1000-miles of driving, she had to add 1 quart of engine oil to the engine. The vehicle was taken to the dealer where an oil consumption test was performed. The contact was informed that the piston rings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 11,000.

Nov 17, 2022

Motor stalled while driving down the road almost causing an accident with my son and wouldn’t run again on my brand new Kia Seltos right under 37,000 miles. Towed the car to the dealership & they said the motor was blown they insist it’s my fault because I can’t provide a receipt for an oil change in a 10month period. I purchased brand new with and extended premium KIA warranty and they won’t do anything, sorry we can’t help you. They say all they can do is replace the motor while charging me $7,600. The motor never had lights flashing with oil pressure, overheating or any alerts it just died while driving down the road.

Nov 17, 2022

Motor stalled while driving down the road almost causing an accident with my son and wouldn’t run again on my brand new Kia Seltos right under 37,000 miles. Towed the car to the dealership & they said the motor was blown they insist it’s my fault because I can’t provide a receipt for an oil change in a 10month period. I purchased brand new with and extended premium KIA warranty and they won’t do anything, sorry we can’t help you. They say all they can do is replace the motor while charging me $7,600. The motor never had lights flashing with oil pressure, overheating or any alerts it just died while driving down the road.

Oct 19, 2022

My kia model is excluded from the piston ring recall but is exhibiting similar engine problems. The engine stutters nearly stalls and smells of oil frequently.

Oct 19, 2022

My kia model is excluded from the piston ring recall but is exhibiting similar engine problems. The engine stutters nearly stalls and smells of oil frequently.

Sep 28, 2022

transmission overheats in stop and go traffic as well as daily driving

Sep 28, 2022

transmission overheats in stop and go traffic as well as daily driving

Sep 15, 2022

My kia seltos 2021 is 47k miles and all ready have a issues whit a misfire on piston at position 4 this is the 2.0 L version and I call the dealership for see what is the problem because I notice that when is time for oil change it comes only with 4 quarters of dirty oil. And also when star the vehicle in the morning for go to work, it make a strange sound. I hope is nothing bad but kia needs to fix this problem with the engines.

Sep 15, 2022

My kia seltos 2021 is 47k miles and all ready have a issues whit a misfire on piston at position 4 this is the 2.0 L version and I call the dealership for see what is the problem because I notice that when is time for oil change it comes only with 4 quarters of dirty oil. And also when star the vehicle in the morning for go to work, it make a strange sound. I hope is nothing bad but kia needs to fix this problem with the engines.

Sep 7, 2022

Today 9/7/2022 I was driving down a hill going about 55mph, when all of a sudden the car started jerking all of the warning lights on the dashboard came on (ABS, ACC, AEB, BSW, FCW, LDW, and the LKA). So essentially all the cool features. The vehicle then popped up a warning decrease speed immediately. Ever since then the car is like in a limp mode thing where it will not allow me to drive over 35mph. It continually jerks, and shakes. It stutters. Absolutely ridiculous. I haven't even had this car long enough to make the first payment. It feels like the back wheels lock up while driving, I'm not sure if they are but it feels like it. If I weren't in debt 40k on a car that's worth about half that (yes the dealership screwed me over). The guy I purchased from (mind you this is at a kia dealership) he is no help he refuses to answer me. I even called the main store to get ahold of him, and he refuses to talk. The service department refuses to help. I will NEVER buy another kia. This is my first and definitely last. At this point I honestly don't even know where to take it to get it fixed because they're the only kia dealership within about 100mi.

Sep 7, 2022

Today 9/7/2022 I was driving down a hill going about 55mph, when all of a sudden the car started jerking all of the warning lights on the dashboard came on (ABS, ACC, AEB, BSW, FCW, LDW, and the LKA). So essentially all the cool features. The vehicle then popped up a warning decrease speed immediately. Ever since then the car is like in a limp mode thing where it will not allow me to drive over 35mph. It continually jerks, and shakes. It stutters. Absolutely ridiculous. I haven't even had this car long enough to make the first payment. It feels like the back wheels lock up while driving, I'm not sure if they are but it feels like it. If I weren't in debt 40k on a car that's worth about half that (yes the dealership screwed me over). The guy I purchased from (mind you this is at a kia dealership) he is no help he refuses to answer me. I even called the main store to get ahold of him, and he refuses to talk. The service department refuses to help. I will NEVER buy another kia. This is my first and definitely last. At this point I honestly don't even know where to take it to get it fixed because they're the only kia dealership within about 100mi.

Sep 6, 2022

CAR IS BURNING OIL AT AN UNUSAL RATE. I HAVE TAKEN IT BACK TO KIA DEALER AND THEY KEEP DOING WHAT KIA TELLS THEM TO. EVERY TIME IS IS 1-2 AUARTS LOW JUST AFTER 1000K MILES. THIS CAR ONLY HAS 38K MILES ON IT AND HAD UNDER 36K WHEN STARTED TAKING IT TO THE KIA DEALER TO GET INVESTIGATED. THEY HAVE DONE OIL CONSUMPTION TEST; THEY HAVE DONE INTAKE CLEANER SERVICE AND IT IS STILL BURNING OIL. NOW, THEY ARE TELLING ME THAT THEY ARE CONTACTING KIA TO SEE WHAT IS NEXT STEP. THE CAR IS ONLY 1 YEAR OLD WITH 38K MILES.

Sep 6, 2022

CAR IS BURNING OIL AT AN UNUSAL RATE. I HAVE TAKEN IT BACK TO KIA DEALER AND THEY KEEP DOING WHAT KIA TELLS THEM TO. EVERY TIME IS IS 1-2 AUARTS LOW JUST AFTER 1000K MILES. THIS CAR ONLY HAS 38K MILES ON IT AND HAD UNDER 36K WHEN STARTED TAKING IT TO THE KIA DEALER TO GET INVESTIGATED. THEY HAVE DONE OIL CONSUMPTION TEST; THEY HAVE DONE INTAKE CLEANER SERVICE AND IT IS STILL BURNING OIL. NOW, THEY ARE TELLING ME THAT THEY ARE CONTACTING KIA TO SEE WHAT IS NEXT STEP. THE CAR IS ONLY 1 YEAR OLD WITH 38K MILES.

Sep 1, 2022

I changed the oil of my Kia Seltos EX (not turbo) at 14,750 miles and was alarmed to discover it was 1.5 quarts low. I proceeded to check the oil level every few weeks. Here are the results: 16,307: Needed to add 1 quart 17,100: Needed to add 3/4 quart 18,632: Needed to add 3/4 quart 19,348: Down 3/4 quart - I changed the oil Kia states that burning 1 quart of oil per 1,000 miles is 'normal,' and thus has no plan to address the issue. This was never the case with the Hondas and Toyotas we have owned. At that rate you would run out of oil between service intervals and the engine would seize. I have read of several such cases on this site. I am recording this oil burning issue here to warn others of this unusual oil burn rate. You need to check your oil regularly and top it off between oil changes. I am also recording this here since my Seltos is not included in the current recall, but it is clearly having similar issues. The NTSA needs to expand this recall and get to the bottom of this issue. Kia needs to address this unacceptable oil burning issue in their engines.

Sep 1, 2022

I changed the oil of my Kia Seltos EX (not turbo) at 14,750 miles and was alarmed to discover it was 1.5 quarts low. I proceeded to check the oil level every few weeks. Here are the results: 16,307: Needed to add 1 quart 17,100: Needed to add 3/4 quart 18,632: Needed to add 3/4 quart 19,348: Down 3/4 quart - I changed the oil Kia states that burning 1 quart of oil per 1,000 miles is 'normal,' and thus has no plan to address the issue. This was never the case with the Hondas and Toyotas we have owned. At that rate you would run out of oil between service intervals and the engine would seize. I have read of several such cases on this site. I am recording this oil burning issue here to warn others of this unusual oil burn rate. You need to check your oil regularly and top it off between oil changes. I am also recording this here since my Seltos is not included in the current recall, but it is clearly having similar issues. The NTSA needs to expand this recall and get to the bottom of this issue. Kia needs to address this unacceptable oil burning issue in their engines.

Aug 5, 2022

The vehicle when stoped at a red light or even a stop sign and you go to accelerate it putters out and we have to turn the vehicle off and then back on again before we can move. This has been happing multiple times in the past few weeks. This is the vehicle my wife uses for work and to haul our children in. To make things worse the engine last night looked like it was smoking when she got home. So I opened the hood and checked the oil level and realized there is no oil. I replaced the oil and drove it to work today to see if anything happens only once did it stall out and made a crazy clicking high scratching noise. But when I arrived at work I checked the oil level and again no oil. I called Kia and was informed it’s not listed on the recall and the earliest they can get me in is 8/18. Okay all good but this is dangerous to drive and the oil is disappearing it could catch fire. All I got was it not on the recall list. I don’t care about that I care about blowing up on the highway!! It’s only got 25k miles. So now I have to call around and see who can get me in asap before this vehicle breaks down and I’m really screwed.

Aug 5, 2022

The vehicle when stoped at a red light or even a stop sign and you go to accelerate it putters out and we have to turn the vehicle off and then back on again before we can move. This has been happing multiple times in the past few weeks. This is the vehicle my wife uses for work and to haul our children in. To make things worse the engine last night looked like it was smoking when she got home. So I opened the hood and checked the oil level and realized there is no oil. I replaced the oil and drove it to work today to see if anything happens only once did it stall out and made a crazy clicking high scratching noise. But when I arrived at work I checked the oil level and again no oil. I called Kia and was informed it’s not listed on the recall and the earliest they can get me in is 8/18. Okay all good but this is dangerous to drive and the oil is disappearing it could catch fire. All I got was it not on the recall list. I don’t care about that I care about blowing up on the highway!! It’s only got 25k miles. So now I have to call around and see who can get me in asap before this vehicle breaks down and I’m really screwed.

Aug 4, 2022

When I start up my seltos after not driving it for hours the engine sputters to the point it almost dies. When I put it in reverse it will either stall or start bucking. And when in drive the transmission will get stuck in a specific gear until I manually shift it.

Aug 4, 2022

When I start up my seltos after not driving it for hours the engine sputters to the point it almost dies. When I put it in reverse it will either stall or start bucking. And when in drive the transmission will get stuck in a specific gear until I manually shift it.

Jul 30, 2022

As I pulled into a busy road my car did not accelerate to speed. It got to approximately 20 mph and would not go any faster. The traffic I was pulling into was traveling at high rates of speed. There is a recall on this vehicle stating the same problem. I am being told my engine type is not listed. They are blaming lack of oil changes and low oil. There were no warning lights stating low oil. The car is equipped with such warnings.

Jul 30, 2022

As I pulled into a busy road my car did not accelerate to speed. It got to approximately 20 mph and would not go any faster. The traffic I was pulling into was traveling at high rates of speed. There is a recall on this vehicle stating the same problem. I am being told my engine type is not listed. They are blaming lack of oil changes and low oil. There were no warning lights stating low oil. The car is equipped with such warnings.

May 19, 2022

Engine Failure - Oil consumption - Piston issues - Scorched Engine At 24K miles noticed knocking from engine - called dealership took it in. Died in the parking lot of dealership. - Service tech said engine was super low on oil - but I was 500 miles away from oil change. Dealer started a consumption required by KIA - Had to drive vehicle in 1000 mile increments and bring it back each time. (Risking it dying on the road each time and risking my safety) 1st trip back oil 1 quart low - refilled and started 2nd round 2nd trip back oil 1 1/2 quarts low - kept car - cleaned pistons 3rd trip - almost did not make it back at 800 miles started acting up but dealer had no loaner cars and KIA said I would have to rent one and they may reimburse me. Get car into dealership - low again and this time they took the next step and engine was scorched. No warning lights ever went off the car just started making loud knocking noises and performance decreased. Now awaiting a new engine. Not only does a safety recall need to be issued for all KIA's (as this is evidently a known problem if you research) KIA needs to be required to re-evaluate their process of confirming the issue - 3 times they put my life at risk of the car stopping while driving. Unfortunately all of the paperwork from the dealer is the car which is in the shop awaiting the new engine on back order. Jones KIA - BelAir Maryland will have all service records.

May 19, 2022

Engine Failure - Oil consumption - Piston issues - Scorched Engine At 24K miles noticed knocking from engine - called dealership took it in. Died in the parking lot of dealership. - Service tech said engine was super low on oil - but I was 500 miles away from oil change. Dealer started a consumption required by KIA - Had to drive vehicle in 1000 mile increments and bring it back each time. (Risking it dying on the road each time and risking my safety) 1st trip back oil 1 quart low - refilled and started 2nd round 2nd trip back oil 1 1/2 quarts low - kept car - cleaned pistons 3rd trip - almost did not make it back at 800 miles started acting up but dealer had no loaner cars and KIA said I would have to rent one and they may reimburse me. Get car into dealership - low again and this time they took the next step and engine was scorched. No warning lights ever went off the car just started making loud knocking noises and performance decreased. Now awaiting a new engine. Not only does a safety recall need to be issued for all KIA's (as this is evidently a known problem if you research) KIA needs to be required to re-evaluate their process of confirming the issue - 3 times they put my life at risk of the car stopping while driving. Unfortunately all of the paperwork from the dealer is the car which is in the shop awaiting the new engine on back order. Jones KIA - BelAir Maryland will have all service records.

May 9, 2022

Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed

May 9, 2022

Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed

May 6, 2022

2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

May 6, 2022

2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 29, 2022

My 2021 Kia Seltos lost pick up pulling out of parking lot at work. Limped it to a parking lot and had it towed to Kia. Spoke to service guy at Kia dealership today. He claims that my oil was low and dirty and needs to be changed every 4000 miles (manual says 7500). I told him this and he said thats only if I use full synthetic...says it on the sticker in window and receipt. Full synthetic was used. They will change the oil but they feel its an engine issue and since the shop that did my oil change did something wrong (according to them), it wont be covered by warranty. This is a 2021 with about 11000 miles. Oil change was done about 4500 miles ago. He claims that my warranty would not cover this due to low oil. Oh and not one warning light came on. NO OIL LIGHT, NO CHECK ENGINE LIGHT. I was reading about a recall that I never got a recall letter on because according to VIN # my car isn't included regarding improperly heat treated piston oil rings that causes engine damage and excessive oil consumption. Sounds like exactly what is going on with my car. I certainly cant afford a new engine out of pocket and don't believe I did anything that my warranty should be voided over. I need help!

Mar 29, 2022

My 2021 Kia Seltos lost pick up pulling out of parking lot at work. Limped it to a parking lot and had it towed to Kia. Spoke to service guy at Kia dealership today. He claims that my oil was low and dirty and needs to be changed every 4000 miles (manual says 7500). I told him this and he said thats only if I use full synthetic...says it on the sticker in window and receipt. Full synthetic was used. They will change the oil but they feel its an engine issue and since the shop that did my oil change did something wrong (according to them), it wont be covered by warranty. This is a 2021 with about 11000 miles. Oil change was done about 4500 miles ago. He claims that my warranty would not cover this due to low oil. Oh and not one warning light came on. NO OIL LIGHT, NO CHECK ENGINE LIGHT. I was reading about a recall that I never got a recall letter on because according to VIN # my car isn't included regarding improperly heat treated piston oil rings that causes engine damage and excessive oil consumption. Sounds like exactly what is going on with my car. I certainly cant afford a new engine out of pocket and don't believe I did anything that my warranty should be voided over. I need help!

Mar 10, 2022

This car was recalled for issues with oil piston rings receiving incorrect "coating" when made. Our car passed inspection to verify the recall issue didn't exist however the car was two quarts of oil LOW. After going through Kia's required oil consumption testing (no oil on ground by the way), we await Kia's decision on a full engine replacement on our 2021 car. Before bringing the car in it stalled unexpectedly in various scenarios, on freeway, going up hills, parking, and coming to a stop. Also the engine was making major noises, clicking, sounds like a diesel, and screeching noises when stopping. The safety issue of stopping was explained by service manager as due to lack of oil.

Mar 10, 2022

This car was recalled for issues with oil piston rings receiving incorrect "coating" when made. Our car passed inspection to verify the recall issue didn't exist however the car was two quarts of oil LOW. After going through Kia's required oil consumption testing (no oil on ground by the way), we await Kia's decision on a full engine replacement on our 2021 car. Before bringing the car in it stalled unexpectedly in various scenarios, on freeway, going up hills, parking, and coming to a stop. Also the engine was making major noises, clicking, sounds like a diesel, and screeching noises when stopping. The safety issue of stopping was explained by service manager as due to lack of oil.

Mar 6, 2022

Car was put into park and the car kept moving,turned car off to stop This has happened 2 times.

Mar 6, 2022

I was coming to a stop sign and I started hearing a knocking sound. My car flashed the check engine sign and then shut off with the battery and engine oil light flashing. It smelled like something was burning. I started drifting back so I had to pull the parking brake, put on my hazards and turn off my car. I tried to start it 2x without it turning over. On the third try, the car started and the lights on the dash resolved except the engine malfunction. I was unable to accelerate above 45 MPH on a busy highway and it eventually stalled out again for a second time in the middle of a highway. I was almost rear-ended twice. Same lights came on- engine oil, battery and check engine light. I turned it off and turned it back on- it reluctantly started and was shuttering the whole time. I was able to get it into a parking lot before calling KIA road side assistance. I had it towed to the nearest dealership who was supposed to look at it the next day, Di d not hear anything back until the 3rd day when I called. I was informed that they would not be able to look at it until the following week. I was able to get it towed to the dealership closest to home, where I purchased the vehicle. They looked at it and informed my that there was no oil in the engine and the the engine would need to be repaired. I never had an oil light come on until the vehicle stalled out. They are saying that because there was no oil in it, I was not keeping up with the maintenance and that it voids the warranty. So now I have to come up with $10,200 to replace the engine block. My car only had 25,516 miles on it and had 3 oil changes prior to it shutting down. The last oil change, I was informed that my car was using more oil than it should but that this was not cause for concern. I am beyond frustrated. I have been a loyal kia customer for years and am disheartened for being accused of not caring for my vehicle, despite having provided receipts from oil changes and no am without a car.

Mar 6, 2022

Car was put into park and the car kept moving,turned car off to stop This has happened 2 times.

Mar 6, 2022

I was coming to a stop sign and I started hearing a knocking sound. My car flashed the check engine sign and then shut off with the battery and engine oil light flashing. It smelled like something was burning. I started drifting back so I had to pull the parking brake, put on my hazards and turn off my car. I tried to start it 2x without it turning over. On the third try, the car started and the lights on the dash resolved except the engine malfunction. I was unable to accelerate above 45 MPH on a busy highway and it eventually stalled out again for a second time in the middle of a highway. I was almost rear-ended twice. Same lights came on- engine oil, battery and check engine light. I turned it off and turned it back on- it reluctantly started and was shuttering the whole time. I was able to get it into a parking lot before calling KIA road side assistance. I had it towed to the nearest dealership who was supposed to look at it the next day, Di d not hear anything back until the 3rd day when I called. I was informed that they would not be able to look at it until the following week. I was able to get it towed to the dealership closest to home, where I purchased the vehicle. They looked at it and informed my that there was no oil in the engine and the the engine would need to be repaired. I never had an oil light come on until the vehicle stalled out. They are saying that because there was no oil in it, I was not keeping up with the maintenance and that it voids the warranty. So now I have to come up with $10,200 to replace the engine block. My car only had 25,516 miles on it and had 3 oil changes prior to it shutting down. The last oil change, I was informed that my car was using more oil than it should but that this was not cause for concern. I am beyond frustrated. I have been a loyal kia customer for years and am disheartened for being accused of not caring for my vehicle, despite having provided receipts from oil changes and no am without a car.

Feb 22, 2022 6,000 mi

The contact leased a 2021 Kia Seltos. The contact stated that on three separate occasions, the vehicle stalled with the engine oil warning light illuminated on the instrument panel. The contact stated that with each failure, the oil level was low before the next scheduled oil changed. When the first failure occurred, the contact had taken the vehicle to the dealer and oil was added. After the second failure, the dealer informed that contact that oil was discovered on the spark plugs and that the engine needed to be replaced. The engine was replaced however, the failure occurred for a third time. After the third failure the contact took the vehicle to Gary Lang Kia (1121 State Route 31, Building 3, McHenry, IL 60050) and he was informed that the engine needed to be replaced. The vehicle was not diagnosed. The contact made multiple attempts to reach the manufacturer but had yet to be receive a response. The vehicle had yet to be repaired and remained in the possession of the last dealer. The failure mileage was approximately 6,000. The VIN was not available.

Feb 22, 2022 6,000 mi

The contact leased a 2021 Kia Seltos. The contact stated that on three separate occasions, the vehicle stalled with the engine oil warning light illuminated on the instrument panel. The contact stated that with each failure, the oil level was low before the next scheduled oil changed. When the first failure occurred, the contact had taken the vehicle to the dealer and oil was added. After the second failure, the dealer informed that contact that oil was discovered on the spark plugs and that the engine needed to be replaced. The engine was replaced however, the failure occurred for a third time. After the third failure the contact took the vehicle to Gary Lang Kia (1121 State Route 31, Building 3, McHenry, IL 60050) and he was informed that the engine needed to be replaced. The vehicle was not diagnosed. The contact made multiple attempts to reach the manufacturer but had yet to be receive a response. The vehicle had yet to be repaired and remained in the possession of the last dealer. The failure mileage was approximately 6,000. The VIN was not available.

Feb 3, 2022

My 2021 Kia Seltos shut off while I was driving it. This happened once in July 2021, I was at a stop sign and I attributed it to not driving it in a while and the extreme summer heat. But on January 31st, I had turned my car on, I let it “warm up” and then I started to drive. To my surprise, as I was driving my car shut off. It first felt like the gas pedal was hardly working then the car began to slow down and I had no control over the acceleration or breaks. Then, the check engine light, battery light, and oil light all appeared on my dashboard and the car came to a complete stop. And all functions on the car were not functioning. Fortunately, no other cars were around and I wasn’t injured. I was able to restart my car and drive back to a driveway with the engine sounding louder than normal and the only the check engine light on. From there, Kia towed my car to the dealership, ran a diagnostic check on the engine, checked the sparks plugs, drove it 25 miles. Since the problem didn’t occur while they had it, I have been informed “nothing is wrong with my car”. I called Kia customer service and was informed that despite the similar claims on this website, no recall or issue had been formally filed for kia to take care of. I questioned what the next steps would be and as of now I am left to continue to drive a car that shut off on me.

Feb 3, 2022

My 2021 Kia Seltos shut off while I was driving it. This happened once in July 2021, I was at a stop sign and I attributed it to not driving it in a while and the extreme summer heat. But on January 31st, I had turned my car on, I let it “warm up” and then I started to drive. To my surprise, as I was driving my car shut off. It first felt like the gas pedal was hardly working then the car began to slow down and I had no control over the acceleration or breaks. Then, the check engine light, battery light, and oil light all appeared on my dashboard and the car came to a complete stop. And all functions on the car were not functioning. Fortunately, no other cars were around and I wasn’t injured. I was able to restart my car and drive back to a driveway with the engine sounding louder than normal and the only the check engine light on. From there, Kia towed my car to the dealership, ran a diagnostic check on the engine, checked the sparks plugs, drove it 25 miles. Since the problem didn’t occur while they had it, I have been informed “nothing is wrong with my car”. I called Kia customer service and was informed that despite the similar claims on this website, no recall or issue had been formally filed for kia to take care of. I questioned what the next steps would be and as of now I am left to continue to drive a car that shut off on me.

Jan 21, 2022

I pulled up to a busy intersection which had a stoplight that had just turned red. As I was waiting there, all of a sudden my car just died. The engine stopped and no electrical was working either. There were no warning lights or messages at all. I tried to start it, but to no avail. The cars shifter was also locked in the drive position. I turned the hazard lights on as I was trying to figure out what was going on. My safety and the safety of my children, who were in the car at the time, was put at risk as drivers behind me were growing impatient as light turned green and I couldn’t move.There were no warning lights that went on prior to the car failing, or after i got the car started again. On about my fifth try of trying to start it, the car slowly started up again and I was able to pull into a nearby parking lot.

Jan 21, 2022

I pulled up to a busy intersection which had a stoplight that had just turned red. As I was waiting there, all of a sudden my car just died. The engine stopped and no electrical was working either. There were no warning lights or messages at all. I tried to start it, but to no avail. The cars shifter was also locked in the drive position. I turned the hazard lights on as I was trying to figure out what was going on. My safety and the safety of my children, who were in the car at the time, was put at risk as drivers behind me were growing impatient as light turned green and I couldn’t move.There were no warning lights that went on prior to the car failing, or after i got the car started again. On about my fifth try of trying to start it, the car slowly started up again and I was able to pull into a nearby parking lot.

Jan 6, 2022 45,000 mi

The contact owns a 2021 Kia Altos. The contact stated that upon taking the vehicle to an independent mechanic several times, he was informed that the vehicle was consuming an excessive amount of engine oil. The contact also stated that the vehicle was making abnormal rattling sounds while driving. There were no warning lights illuminated. The contact received a recall notification for NHTSA Campaign Number: 21V259000 (Engine). The vehicle was taken to the dealer and the contact was informed that the piston-ring noise sensing software would be installed. The contact declined the installation of the software and advised the dealer that the piston rings or the engine should be replaced instead. The recall repair was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but did not provide any assistance and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 45,000. Parts distribution disconnect.

Jan 6, 2022 45,000 mi

The contact owns a 2021 Kia Altos. The contact stated that upon taking the vehicle to an independent mechanic several times, he was informed that the vehicle was consuming an excessive amount of engine oil. The contact also stated that the vehicle was making abnormal rattling sounds while driving. There were no warning lights illuminated. The contact received a recall notification for NHTSA Campaign Number: 21V259000 (Engine). The vehicle was taken to the dealer and the contact was informed that the piston-ring noise sensing software would be installed. The contact declined the installation of the software and advised the dealer that the piston rings or the engine should be replaced instead. The recall repair was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but did not provide any assistance and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 45,000. Parts distribution disconnect.

Dec 30, 2021

Im on my 2nd kia and im so over it. I have a 2021 kia seltos and i took it in for the recall and my scheduled maintenance for july 9th 2021, I scheduled my app a week out and i had been noticing my engine running strange off and on for awhile but its a new car so i thought i was being paranoid until i saw the recall. Then the day before my appointment the check engine light comes on. I checked the oil and it didnt even register on the stick, had my dad also check it to confirm! He added 2 quarts to it just to get me to the next day. Take it in and tell them my light has come on now and that its been running rough. When they call they say nothing, pick up my car they tell me nothing! The notes say the piston oil ring was performed? What was performed? It passed the recall test? What are they looking for? Why was my check engine light on?! And then i read in the notes that the oil was dirty and 3/4 of a quart below fill mark. It also says .i have a maintenance package on a new car..i take it in when im supposed to and only to kia. It also said cel is not on at this time and ran fault code "p0011- intake timing over advanced" stored as history and that they cleared dtc reset adaptive values and further diag will bbe required if dtc returns..no one seems concerened why i have a code stored in history or why the light was on one day and off another. It still sounds terrible most of the time and the oil level is magically decreasing and no signs of a leak took it in 10/6/21 and they say they check it out and that nothing is wrong and send me on my way. 12/6/21 go in for oil change multi point inspectionand winterization and they tell me they also need to check a recall...all good again. 12/30/21 driving my car and my check engine light starts flashing while im driving about 55. Its at the shop now! Im beyond stressed and heated over this. I have 2 toddlers i drive around in this car. I need it to be SAFE and RELIABLE! Im paying way to much for this car to be dealing with

Dec 30, 2021

Im on my 2nd kia and im so over it. I have a 2021 kia seltos and i took it in for the recall and my scheduled maintenance for july 9th 2021, I scheduled my app a week out and i had been noticing my engine running strange off and on for awhile but its a new car so i thought i was being paranoid until i saw the recall. Then the day before my appointment the check engine light comes on. I checked the oil and it didnt even register on the stick, had my dad also check it to confirm! He added 2 quarts to it just to get me to the next day. Take it in and tell them my light has come on now and that its been running rough. When they call they say nothing, pick up my car they tell me nothing! The notes say the piston oil ring was performed? What was performed? It passed the recall test? What are they looking for? Why was my check engine light on?! And then i read in the notes that the oil was dirty and 3/4 of a quart below fill mark. It also says .i have a maintenance package on a new car..i take it in when im supposed to and only to kia. It also said cel is not on at this time and ran fault code "p0011- intake timing over advanced" stored as history and that they cleared dtc reset adaptive values and further diag will bbe required if dtc returns..no one seems concerened why i have a code stored in history or why the light was on one day and off another. It still sounds terrible most of the time and the oil level is magically decreasing and no signs of a leak took it in 10/6/21 and they say they check it out and that nothing is wrong and send me on my way. 12/6/21 go in for oil change multi point inspectionand winterization and they tell me they also need to check a recall...all good again. 12/30/21 driving my car and my check engine light starts flashing while im driving about 55. Its at the shop now! Im beyond stressed and heated over this. I have 2 toddlers i drive around in this car. I need it to be SAFE and RELIABLE! Im paying way to much for this car to be dealing with

Dec 27, 2021

The car shut off completely while driving without warning. The car was restarted and the check engine light turned on.

Dec 27, 2021

The car shut off completely while driving without warning. The car was restarted and the check engine light turned on.

Dec 21, 2021

July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.

Dec 21, 2021

July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.

Nov 5, 2021

The engine shut off while driving.

Nov 5, 2021

The engine shut off while driving.

Sep 28, 2021

My locked Kia Seltos was stolen from my driveway while I was home. No alarm went off despite a broken window. This is a major problem with Kia/hyundai vehicles in Milwaukee where thieves are plugging in USB devices that start the car. Kia knows about the issue (look up news reports in Milwaukee) but is doing nothing to solve it. No recall! Now I have no car and Kia won’t compensate me at all.

Sep 28, 2021

My locked Kia Seltos was stolen from my driveway while I was home. No alarm went off despite a broken window. This is a major problem with Kia/hyundai vehicles in Milwaukee where thieves are plugging in USB devices that start the car. Kia knows about the issue (look up news reports in Milwaukee) but is doing nothing to solve it. No recall! Now I have no car and Kia won’t compensate me at all.

Aug 6, 2021

on June 21st I took my car to be inspected for a recall on the engine. I was told it would take 1-2 hours, it took a total of 6. When I picked up the car not one person explained to me what was done, if my car passed the inspection or if work was done. On July 11th my car stalled on a main street with my child in the car. The oil light, check-engine light and battery light all turned on. On July 13th I took my car back to Kia where they had it for 5 hours. They told me the car had zero oil in it and accused me of not getting frequent routine oil changes, although I have taken my vehicle for every single one, except for the one needed in about 700 miles. Instead of performing the oil change, they topped off the oil and stated I needed to drive it for another 1000 miles so they can examine it again and do that a total of 3 times. They admitted what my car is experiencing is signs of the recall, but they can not just request that I receive an engine replacement. When I mentioned the risk of the car catching on fire and my concerns, the service associate replied, "That is not likely to happen", as if that is supposed to make me feel better. My vehicle does not drive well and honestly, it is terrifying to drive, but it is my only car. Since leaving the dealer on the 13th, my car has a hard time making it to 40 MPH and the RPM sometimes goes to 6 while slowly trying to get to 40 MPH. It has stalled again and sounds very loud while running. My gas also gets used extremely fast, a tank used to last me about 2 weeks and now sometimes it barely lasts a week. I have reached out to Kia customer service multiple times, but I do not get a response.

Aug 6, 2021

on June 21st I took my car to be inspected for a recall on the engine. I was told it would take 1-2 hours, it took a total of 6. When I picked up the car not one person explained to me what was done, if my car passed the inspection or if work was done. On July 11th my car stalled on a main street with my child in the car. The oil light, check-engine light and battery light all turned on. On July 13th I took my car back to Kia where they had it for 5 hours. They told me the car had zero oil in it and accused me of not getting frequent routine oil changes, although I have taken my vehicle for every single one, except for the one needed in about 700 miles. Instead of performing the oil change, they topped off the oil and stated I needed to drive it for another 1000 miles so they can examine it again and do that a total of 3 times. They admitted what my car is experiencing is signs of the recall, but they can not just request that I receive an engine replacement. When I mentioned the risk of the car catching on fire and my concerns, the service associate replied, "That is not likely to happen", as if that is supposed to make me feel better. My vehicle does not drive well and honestly, it is terrifying to drive, but it is my only car. Since leaving the dealer on the 13th, my car has a hard time making it to 40 MPH and the RPM sometimes goes to 6 while slowly trying to get to 40 MPH. It has stalled again and sounds very loud while running. My gas also gets used extremely fast, a tank used to last me about 2 weeks and now sometimes it barely lasts a week. I have reached out to Kia customer service multiple times, but I do not get a response.

Jul 1, 2021 24,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving at various speeds, the vehicle was driving very rough and stalled. The vehicle was taken to the local dealer who diagnosed that there was no oil was present in the engine. The contact was informed that the engine needed to be replaced. The engine was replaced, and the failure was remedied. The contact later received a recall notification for the failure that had occurred. The manufacturer was notified of the failure. The failure mileage was 24,000.

Jul 1, 2021 24,000 mi

The contact owns a 2021 Kia Seltos. The contact stated that while driving at various speeds, the vehicle was driving very rough and stalled. The vehicle was taken to the local dealer who diagnosed that there was no oil was present in the engine. The contact was informed that the engine needed to be replaced. The engine was replaced, and the failure was remedied. The contact later received a recall notification for the failure that had occurred. The manufacturer was notified of the failure. The failure mileage was 24,000.

Jun 23, 2021

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA campaign number: 21V259000 (engine) however when attempting to schedule the recall repair appointment with the local dealer they were not attempting to schedule the repair appointment in a timely manner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jun 23, 2021

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA campaign number: 21V259000 (engine) however when attempting to schedule the recall repair appointment with the local dealer they were not attempting to schedule the repair appointment in a timely manner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jun 4, 2021

While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.

Jun 4, 2021

While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.

May 18, 2021 10,122 mi

THE CONTACT OWNS A 2021 KIA SELTOS. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE IN FOR AN OIL CHANGE, SHE WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL AND THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT NOTHING NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 21V259000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,122.

May 18, 2021 10,122 mi

THE CONTACT OWNS A 2021 KIA SELTOS. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE IN FOR AN OIL CHANGE, SHE WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL AND THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT NOTHING NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 21V259000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,122.

Nov 30, 2020 3,600 mi

GOING ON A SLIGHT INCLINE MY ENGINE FELT LIKE IT WAS SURGING SLIGHTLY AND AFTER 5 MIN THE ENGINE WAS REALLY SURGING AND THE NO MATTER HOW HARD YOU PRESSED ON THE ACCELERATOR THE SPEEDOMETER WOULD MAX OUT AT 65. AND THEN AFTER 10 MIN NO MATTER HOW MUCH YOU PRESSED ON THE ACCELERATOR THERE WOULD BE ABOUT A 5 SECOND DELAY IN THE RPMS. WHICH WOULD GO FROM 1 TO 8 MAX. AND IT FINALLY DIED ON THE FREEWAY. WHEN I FINALLY GOT IT TO THE DEALERSHIP THEY SAID THE TRANSMISSION BLEW ON IT AND TO GET A NEW ONE THEY WOULD HAVE TO ORDER IT FROM KOREA. I WILL BE WITHOUT A CAR FOR ALMOST 2 FULL MONTHS.

Nov 30, 2020 3,600 mi

GOING ON A SLIGHT INCLINE MY ENGINE FELT LIKE IT WAS SURGING SLIGHTLY AND AFTER 5 MIN THE ENGINE WAS REALLY SURGING AND THE NO MATTER HOW HARD YOU PRESSED ON THE ACCELERATOR THE SPEEDOMETER WOULD MAX OUT AT 65. AND THEN AFTER 10 MIN NO MATTER HOW MUCH YOU PRESSED ON THE ACCELERATOR THERE WOULD BE ABOUT A 5 SECOND DELAY IN THE RPMS. WHICH WOULD GO FROM 1 TO 8 MAX. AND IT FINALLY DIED ON THE FREEWAY. WHEN I FINALLY GOT IT TO THE DEALERSHIP THEY SAID THE TRANSMISSION BLEW ON IT AND TO GET A NEW ONE THEY WOULD HAVE TO ORDER IT FROM KOREA. I WILL BE WITHOUT A CAR FOR ALMOST 2 FULL MONTHS.

Nov 23, 2020 3,400 mi

CAR HAS 3000 MILES,CAR HAD BEEN SURGING WHEN ACCELERATING, IT REVVED UP WHEN IN DRIVE, WOULDN'T GO AS I WAS EXITING OFF OF INTERSTATE. WAS TOWED TO DEALER, THEY COULDN'T FIND ANYTHING WRONG, SENT ME HOME. I MADE IT 47 MILES WHEN IT STOPPED ACCELERATING AND STOPPED GOING. WAS TOWED BACK TO DEALER, WHERE IT HAS BEEN FOR OVER 2 WEEKS. THEY ARE PUTTING IN A NEW TRANSMISSION.

Nov 23, 2020 3,400 mi

CAR HAS 3000 MILES,CAR HAD BEEN SURGING WHEN ACCELERATING, IT REVVED UP WHEN IN DRIVE, WOULDN'T GO AS I WAS EXITING OFF OF INTERSTATE. WAS TOWED TO DEALER, THEY COULDN'T FIND ANYTHING WRONG, SENT ME HOME. I MADE IT 47 MILES WHEN IT STOPPED ACCELERATING AND STOPPED GOING. WAS TOWED BACK TO DEALER, WHERE IT HAS BEEN FOR OVER 2 WEEKS. THEY ARE PUTTING IN A NEW TRANSMISSION.

Nov 16, 2020 2,000 mi

VEHICLE WAS HAVING DIFFICULTY SHIFTING BETWEEN GEARS, UNTIL ONE TIME IT DID NOT SWITCH FROM AUTOMATIC OFF AT STOPLIGHT BACK INTO GEAR. HAD TO TURN CAR OFF/ON TO GET IT INTO GEAR. LATER ON THE HIGHWAY AT ~60MPH, AS IT WAS TRYING TO DOWNSHIFT TO GO UP A HILL, IT FAILED TO ENGAGE A GEAR. ENGINE LIGHT CAME ON AND HAD TO COAST INTO SHOULDER TO AWAIT IT BEING TOWED. DEALERSHIP SAID IT NEEDS A NEW TRANSMISSION, WAS BAD FROM FACTORY - CAR HAS ~2K MILES ON IT. TECHNICIAN SAID IT'S NOT THE FIRST HE'S SEEN LIKE THIS.

Nov 16, 2020 2,000 mi

VEHICLE WAS HAVING DIFFICULTY SHIFTING BETWEEN GEARS, UNTIL ONE TIME IT DID NOT SWITCH FROM AUTOMATIC OFF AT STOPLIGHT BACK INTO GEAR. HAD TO TURN CAR OFF/ON TO GET IT INTO GEAR. LATER ON THE HIGHWAY AT ~60MPH, AS IT WAS TRYING TO DOWNSHIFT TO GO UP A HILL, IT FAILED TO ENGAGE A GEAR. ENGINE LIGHT CAME ON AND HAD TO COAST INTO SHOULDER TO AWAIT IT BEING TOWED. DEALERSHIP SAID IT NEEDS A NEW TRANSMISSION, WAS BAD FROM FACTORY - CAR HAS ~2K MILES ON IT. TECHNICIAN SAID IT'S NOT THE FIRST HE'S SEEN LIKE THIS.

Nov 15, 2020 9,500 mi

HVAC BLOWER WOULD NOT BLOW. DEALER FOUND MELTED RELAYS. ONE WEEK AFTER REPLACING THE ENTIRE ENGINE WIRING HARNESS I STARTED TO GET A BURNT ELECTRICAL SMELL THROUGH THE VENTS. I LOOKED IN THE ENGINE FUSE BOX AND THERE WERE MELTED RELAYS AGAIN.

Nov 15, 2020 9,500 mi

HVAC BLOWER WOULD NOT BLOW. DEALER FOUND MELTED RELAYS. ONE WEEK AFTER REPLACING THE ENTIRE ENGINE WIRING HARNESS I STARTED TO GET A BURNT ELECTRICAL SMELL THROUGH THE VENTS. I LOOKED IN THE ENGINE FUSE BOX AND THERE WERE MELTED RELAYS AGAIN.

Oct 11, 2020 8,360 mi

CAR WAS PARKED WITH AUTO OFF FEATURE DISABLED. VEHICLE STALLED 2-3 TIMES WHILE PARKED.

Oct 11, 2020 8,360 mi

CAR WAS PARKED WITH AUTO OFF FEATURE DISABLED. VEHICLE STALLED 2-3 TIMES WHILE PARKED.

Sep 29, 2020 900 mi

MY KIA SELTOS WITH ONLY 900 MILES HAS DONE THE FOLLOWING TWICE: WHEN AT A STOP AND I STEP ON THE GAS THE CAR TURNS OFF. THE FIRST TIME IT HAPPENED I WAS AT A STOP LIGHT AND WHEN I STEPPED ON THE GAS THE CAR TURNED OFF AND TOOK A COUPLE OF MINUTES BEFORE I WAS ABLE TO TURN THE CAR BACK ON. THE SECOND TIME IT HAPPENED I PUT THE CAR IN REVERSE AND STEPPED ON THE GAS AND IT TURNED OFF. I WAS TOLD BY THE DEALER THAT IT APPEARS TO BE A PROBLEM WITH THE ENGINE CONTROL UNIT. NOW MY CAR HAS BEEN IN THE SHOP FOR 15 DAYS SO FAR WITH NO KNOWLEDGE OF WHEN THE CAR WILL BE RETURNED BECAUSE THE PART IS ON "BACK ORDER". I'D LIKE TO ADD THAT WHILE AT THE CAR RENTAL PLACE I MET ANOTHER PERSON WITH THE SAME CAR AND EXACT SAME ISSUES.

Sep 29, 2020 900 mi

MY KIA SELTOS WITH ONLY 900 MILES HAS DONE THE FOLLOWING TWICE: WHEN AT A STOP AND I STEP ON THE GAS THE CAR TURNS OFF. THE FIRST TIME IT HAPPENED I WAS AT A STOP LIGHT AND WHEN I STEPPED ON THE GAS THE CAR TURNED OFF AND TOOK A COUPLE OF MINUTES BEFORE I WAS ABLE TO TURN THE CAR BACK ON. THE SECOND TIME IT HAPPENED I PUT THE CAR IN REVERSE AND STEPPED ON THE GAS AND IT TURNED OFF. I WAS TOLD BY THE DEALER THAT IT APPEARS TO BE A PROBLEM WITH THE ENGINE CONTROL UNIT. NOW MY CAR HAS BEEN IN THE SHOP FOR 15 DAYS SO FAR WITH NO KNOWLEDGE OF WHEN THE CAR WILL BE RETURNED BECAUSE THE PART IS ON "BACK ORDER". I'D LIKE TO ADD THAT WHILE AT THE CAR RENTAL PLACE I MET ANOTHER PERSON WITH THE SAME CAR AND EXACT SAME ISSUES.

Sep 14, 2020 9,000 mi

TRANSMISSION DEFECT , TRANSMISSION OVER HEATS IN STOP AND GO TRAFFIC , ALSO CAUSES SKIPPING OF THE GEARS. KIA KNOW THIS IS A PROBLEM AND INDICATED THAT CAR WILL SHUT DOWN ON ITS OWN BECAUSE OF THIS.

Sep 14, 2020 9,000 mi

TRANSMISSION DEFECT , TRANSMISSION OVER HEATS IN STOP AND GO TRAFFIC , ALSO CAUSES SKIPPING OF THE GEARS. KIA KNOW THIS IS A PROBLEM AND INDICATED THAT CAR WILL SHUT DOWN ON ITS OWN BECAUSE OF THIS.