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Active Recalls (2)

22V703000 Sep 19, 2022 TRAILER HITCHES

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harne...

22V447000 Jun 23, 2022 SEAT BELTS:PRETENSIONER

Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretens...

Complaints

Showing 20 of 58
Jul 15, 2025 Engine

Recall SA512 was previously completed on my vehicle. The problem is happening again. Since there are no open recalls, I am unable to get it fixed under the recall.

Jul 15, 2025 Unknown Or Other

Recall SA512 was previously completed on my vehicle. The problem is happening again. Since there are no open recalls, I am unable to get it fixed under the recall.

Jul 15, 2025 Engine

Recall SA512 was previously completed on my vehicle. The problem is happening again. Since there are no open recalls, I am unable to get it fixed under the recall.

Jul 15, 2025 Unknown Or Other

Recall SA512 was previously completed on my vehicle. The problem is happening again. Since there are no open recalls, I am unable to get it fixed under the recall.

Jan 21, 2025 Electrical System

On [XXX] we were driving the Kia at slow speed due to snow on the road when a warning light came on which we think said hybrid vehicle failure pull over. The car stopped and the traffic lane with the engine off. The car would not start and we were exposed to traffic. Fortunately, we were on a countr...

Jan 21, 2025 Engine

On [XXX] we were driving the Kia at slow speed due to snow on the road when a warning light came on which we think said hybrid vehicle failure pull over. The car stopped and the traffic lane with the engine off. The car would not start and we were exposed to traffic. Fortunately, we were on a countr...

Jan 21, 2025 Electrical System

On [XXX] we were driving the Kia at slow speed due to snow on the road when a warning light came on which we think said hybrid vehicle failure pull over. The car stopped and the traffic lane with the engine off. The car would not start and we were exposed to traffic. Fortunately, we were on a countr...

Jan 21, 2025 Engine

On [XXX] we were driving the Kia at slow speed due to snow on the road when a warning light came on which we think said hybrid vehicle failure pull over. The car stopped and the traffic lane with the engine off. The car would not start and we were exposed to traffic. Fortunately, we were on a countr...

Dec 22, 2024 Engine

There is a malfunction in the vehicles.computer system that gives a warning about low coolant level for the hybrid battery. It's been been seen by the KIA dealer and the issue keeps arriving.

Dec 22, 2024 Fuel/propulsion System

There is a malfunction in the vehicles.computer system that gives a warning about low coolant level for the hybrid battery. It's been been seen by the KIA dealer and the issue keeps arriving.

Dec 22, 2024 Engine

There is a malfunction in the vehicles.computer system that gives a warning about low coolant level for the hybrid battery. It's been been seen by the KIA dealer and the issue keeps arriving.

Dec 22, 2024 Fuel/propulsion System

There is a malfunction in the vehicles.computer system that gives a warning about low coolant level for the hybrid battery. It's been been seen by the KIA dealer and the issue keeps arriving.

Jun 9, 2024 Engine

For a few days ( especially if is a HOT day (over 80F) ) my 2021 Kia Sorento Hybrid with 15,421 miles on it displays a "Refill Inverter Coolant" message. I checked the coolant level and is OK. After my research, it seems that the factory put the wrong Blue inverter coolant instead Red (all other KI...

Jun 9, 2024 Engine

For a few days ( especially if is a HOT day (over 80F) ) my 2021 Kia Sorento Hybrid with 15,421 miles on it displays a "Refill Inverter Coolant" message. I checked the coolant level and is OK. After my research, it seems that the factory put the wrong Blue inverter coolant instead Red (all other KI...

May 5, 2024 Unknown Or Other

My Kia Sorento will shift from drive to first or second gear’s several times. I’ve been told by the dealership that I’m probably touching the shifter accidentally, I disagree. My opinion is that this is a safety concern because it slows the vehicle down. My vehicle also at times does not accel...

May 5, 2024 Unknown Or Other

My Kia Sorento will shift from drive to first or second gear’s several times. I’ve been told by the dealership that I’m probably touching the shifter accidentally, I disagree. My opinion is that this is a safety concern because it slows the vehicle down. My vehicle also at times does not accel...

Feb 18, 2024 Unknown Or Other

UNKNOWN. The “Replace Inverter Coolant” warning message repeatedly comes on for unknown reasons and may be quickly reset to the “Ready to Drive” status by turning the vehicle off, opening the driver side door, putting my foot on the break pedal, turning the vehicle back on and closing the do...

Feb 18, 2024 Unknown Or Other

UNKNOWN. The “Replace Inverter Coolant” warning message repeatedly comes on for unknown reasons and may be quickly reset to the “Ready to Drive” status by turning the vehicle off, opening the driver side door, putting my foot on the break pedal, turning the vehicle back on and closing the do...

May 21, 2023 Unknown Or Other

Intermittent message on dash "Refill inverter coolant" Been to dealer 6x and no fix. Reported to KIA corporate to work with dealer Have been without this car several days

May 21, 2023 Unknown Or Other

Intermittent message on dash "Refill inverter coolant" Been to dealer 6x and no fix. Reported to KIA corporate to work with dealer Have been without this car several days

Mar 13, 2023 Trailer Hitches

The contact owns a 2021 Kia Sorento Hybrid. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Mar 13, 2023 Trailer Hitches

The contact owns a 2021 Kia Sorento Hybrid. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Jan 10, 2023 Electrical System

My Kia 2021 Hybrid EX has a message warning to "refill inverter coolant". Took it to dealer and they said it's a software issue, but no remedy is available.

Jan 10, 2023 Electrical System

My Kia 2021 Hybrid EX has a message warning to "refill inverter coolant". Took it to dealer and they said it's a software issue, but no remedy is available.

Sep 2, 2022 Engine

i have 2021 Kia Sorento Hybrid, which a regular message stating that it needs to refill inverter coolant fluid keeps coming up, even though the car coolants level is full. This is not a new problem for the all the Kia users that have this model. Also, Kia and their network of dealerships have known...

Sep 2, 2022 Engine

i have 2021 Kia Sorento Hybrid, which a regular message stating that it needs to refill inverter coolant fluid keeps coming up, even though the car coolants level is full. This is not a new problem for the all the Kia users that have this model. Also, Kia and their network of dealerships have known...

Aug 30, 2022 Electrical System

Refil inverter fluid warning light is on constant, this doesn’t allow the driver to access any digital information while vehicle is on. The vehicle is also having issues with the entertainment consul, Bluetooth connection issues along with the ability to access apple car play. Dealership says it�...

Aug 30, 2022 Electrical System

Refil inverter fluid warning light is on constant, this doesn’t allow the driver to access any digital information while vehicle is on. The vehicle is also having issues with the entertainment consul, Bluetooth connection issues along with the ability to access apple car play. Dealership says it�...

Jul 25, 2022 Fuel/propulsion System

Vehicle has a constant, unresolved error reporting that Inverter Coolant level is abnormal. Occurs daily. Dealership is unable to determine whether it is an issue. Has been taken to the dealership 2 times in the last 3 months. The warning also occupies the dashboard screen and cannot be dismissed, p...

Jul 25, 2022 Fuel/propulsion System

Vehicle has a constant, unresolved error reporting that Inverter Coolant level is abnormal. Occurs daily. Dealership is unable to determine whether it is an issue. Has been taken to the dealership 2 times in the last 3 months. The warning also occupies the dashboard screen and cannot be dismissed, p...

Jul 20, 2022 Unknown Or Other

Refill inverter coolant warning on dashboard. Took it onto local dealer, no problems located. May be a sensor issue.

Jul 20, 2022 Unknown Or Other

Refill inverter coolant warning on dashboard. Took it onto local dealer, no problems located. May be a sensor issue.

Jul 3, 2022 Unknown Or Other

Inverter fluid light has been coming on and staying on for over a month. It impedes the view of the digital display. The dealership has no fix nor any rental vehicles to bring my vehicle in. I have had this vehicle for 14 months. No one can tell me if this consistent light is harming my vehicle nor ...

Jul 3, 2022 Unknown Or Other

Inverter fluid light has been coming on and staying on for over a month. It impedes the view of the digital display. The dealership has no fix nor any rental vehicles to bring my vehicle in. I have had this vehicle for 14 months. No one can tell me if this consistent light is harming my vehicle nor ...

Jun 29, 2022 Electrical System

There is a constant error happening daily where a warning shows “refill inverter coolant” it takes up the main display and no dealer has a fix

Jun 29, 2022 Engine

There is a constant error happening daily where a warning shows “refill inverter coolant” it takes up the main display and no dealer has a fix

Jun 29, 2022 Electrical System

Inverter coolant refill light will not turn off. This is available for inspection. This could be a possible fire risk. Issue has been confirmed at dealership. Components have been inspected by manufacturer. Issue started around 23,000 miles.

Jun 29, 2022 Engine

Inverter coolant refill light will not turn off. This is available for inspection. This could be a possible fire risk. Issue has been confirmed at dealership. Components have been inspected by manufacturer. Issue started around 23,000 miles.

Jun 29, 2022 Electrical System

There is a constant error happening daily where a warning shows “refill inverter coolant” it takes up the main display and no dealer has a fix

Jun 29, 2022 Engine

There is a constant error happening daily where a warning shows “refill inverter coolant” it takes up the main display and no dealer has a fix

Jun 29, 2022 Electrical System

Inverter coolant refill light will not turn off. This is available for inspection. This could be a possible fire risk. Issue has been confirmed at dealership. Components have been inspected by manufacturer. Issue started around 23,000 miles.

Jun 29, 2022 Engine

Inverter coolant refill light will not turn off. This is available for inspection. This could be a possible fire risk. Issue has been confirmed at dealership. Components have been inspected by manufacturer. Issue started around 23,000 miles.

Jun 28, 2022 Electrical System

There is a warning message stating "Refill Invertor Coolant" that keeps coming up. The coolant is already full and the car functions normally. However, the warning message can only be cleared for a few seconds before it returns. The message covers up other information on the display such as digit...

Jun 28, 2022 Electrical System

There is a warning message stating "Refill Invertor Coolant" that keeps coming up. The coolant is already full and the car functions normally. However, the warning message can only be cleared for a few seconds before it returns. The message covers up other information on the display such as digit...

Jun 7, 2022 Engine

The inverter coolant refill light will illuminate at all times even with the system serviced. Kia has serviced the system but has no solution on how to stop the light. The light also blocks out any other warning that may happen on the dash. With the light illuminated while driving, it is impossible ...

Jun 7, 2022 Electrical System

The inverter coolant refill light will illuminate at all times even with the system serviced. Kia has serviced the system but has no solution on how to stop the light. The light also blocks out any other warning that may happen on the dash. With the light illuminated while driving, it is impossible ...

Jun 7, 2022 Engine

The inverter coolant refill light will illuminate at all times even with the system serviced. Kia has serviced the system but has no solution on how to stop the light. The light also blocks out any other warning that may happen on the dash. With the light illuminated while driving, it is impossible ...

Jun 7, 2022 Electrical System

The inverter coolant refill light will illuminate at all times even with the system serviced. Kia has serviced the system but has no solution on how to stop the light. The light also blocks out any other warning that may happen on the dash. With the light illuminated while driving, it is impossible ...

May 9, 2022 Electrical System 7,650 mi

The contact owns a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the fluid inverter level indicator warning light was illuminated. The vehicle was taken to the dealer; however, the dealer informed the contact that there was no known repair available for the failure...

May 9, 2022 Electrical System 7,650 mi

The contact owns a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the fluid inverter level indicator warning light was illuminated. The vehicle was taken to the dealer; however, the dealer informed the contact that there was no known repair available for the failure...

Apr 29, 2022 Electrical System

I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the...

Apr 29, 2022 Engine

I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the...

Apr 29, 2022 Electrical System

I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the...

Apr 29, 2022 Engine

I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the...

Feb 18, 2022 Engine

We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w...

Feb 18, 2022 Electrical System

We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w...

Feb 18, 2022 Engine

We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w...

Feb 18, 2022 Electrical System

We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w...