2011 KIA SORENTO Air Bags Problems
181 complaints about Air Bags
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Air Bags Complaints (181)
My car has been in the Kia shop for engine. We just stopped on the freeway and for the module recall and my safety bag is just constantly on since I’ve gotten it and now I’m noticing electrical issues that shouldn’t be someone told me. Hey you need to file a complaint because your car can catch on fire And I don’t know what else to do but to do a paper trail just in case but it’s been recalls after recalls
1. Air bag light has been on for over a year. Was checked at dealership, and was told there is a recall on sensor. 2. Power Train, unknown of what's going on. Riding down the road all of a sudden it stalls for a minute. It's a hard jerk, like it's not getting gas, or the transmission is out of sinc. This started about two years ago. Took it to my local repairman, and he said it was a warning in the tire wheel letting me know something was wrong in the wheel. They repaired it, and I had no more problems until recently. It is doing it again. A hard jerk when I'm driving. 3. Other, passenger front and rear and drivers side rear doors locked up and I could not open them. This happen about two years ago. Took car to a certified electrical repairman and it cost me a fortune to get repaired. The clips that lock and unlock doors had to be replace. The repair was very costly.
1-The front air bag sensor will nor register if a person is sitting in the sear, no matter the weight. 2-The modem keeps direction the vehicle to steer right. No matter how many alignments and parts are replaced, the ECM will not correct itself 3-KIA dealers will only repair the problem if the customer pays $$$$$$$$
The contact owns a 2011 Kia Sorento. The contact stated while driving 30 MPH, the front tires independently braked on and off quickly. The contact stated that the "Down Hill" symbol, traction control, and ABS warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clock spring and the angular velocity sensor needed to be replaced. The contact stated that the dealer retrieved DTC codes: C1260 and 934490RU0. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 117,757.
Mileage: 117,757
There is a engine recall for this vehicle u have to be safe where u park it at all time
Airbag light on dashboard constantly on
When I started out with the car it drove alright then I had to take it back and forth for the wiring smelling like it was burning 🔥 but have never caught on fire thank goodness had to get a tuneup spark plugs 🔌 and it still doesn’t work right
I took this car, my mom’s car, to a Kia dealership yesterday for a diagnostic. I was told it had no air bags. I was really upset to find that out. I am not certain if we knew this when purchased years ago. This car was previously in an accident and we were told all the airbags were cut out. I wanted to to voice that I think it should be illegal to drive a car with no air bags. I think that information should be listed under a persons drivers license number and or VIN number. I called the Driving Safety Unit with the DMV yesterday and they said they couldn’t do anything for me and to contact the Department of Consumer Affairs for a complaint or the Governor’s Office. I am leaving my comments here instead. Thank you
Airbag light is on and i need to know if that is a recall since there was a recall for many makes of cars due to air bags.
My 2011 Kia Sorento caught fire while parked outside in parking lot overnight while I slept the police an fire department said my vin had two active recalls on it it started fire on its own without even being driven now I’m out of a car
The air bag warning lamp is on caused by the malfunction of the clock spring in the steering wheel. None of the functions on the steering wheel work as well due to this malfunction. The air bag according to multiple sites may deploy at any given time
Time chain tensioner is faulty and camshafts have been updated the 2011 model. I just purchased a 2011 Sorrento Ex and it will cost 5000 to do the upgrade. The air bag has caused problems in the electrical systems of the horn. This cost 400 to replace airbag.
The car will not always go in park and will click into gear a few seconds afterwards. The car rolled out of my driveway in reverse and caused over 5000.00 dollars in damages. Also the seat settings will get stuck moving and not moving. The air bag light is also on and the fuel cap sticks and won't open unless forced opened
Airbag light stays on and the controls on steering wheel don't work
Part failure. Electronic control module for air bag. Air bag warning lamp illuminated and remain lit on dash. Local autopartsO’reilleys on board diagnostic tool reads two codes. B1620 internal fault- replace SRSCM and B1764 body sensor MAT defect. This Kia Sorento has had several repairs done via KIA recall and safety campaigns. 2017 clean and seal and or replace rear wheel speed sensor housing … could AND did illuminate ESC ABS and HILL Climb on dash… vehicle operated in southern Louisiana . Air Bag warning lamp. 10/10/2019, 147716 miles . Code found at Kia performing clock spring assembly warranty extension code for high resistance. Replaced clockspring and cleared code. High resistance is Key at this time. Also the cruise control began to function properly after the lamp turned off. May 28 kia letter concerning newly developed computer software for ECU, engine control unit. Repaired July 28 2021. June 2016, August 2019, Kia Sorento airbag clock spring assembly warranty extension. Air bag illumination. These letters state the warranty extension will be 15 years and subsequent air bag illumination will be diagnosed at no charge for 15 years. Yet I have two codes, return to Kia to validate and am charged for diagnostic as well, the air bag lamp still illuminated. Explained I need NEW SRS module at cost of estimated $1200. Vehicle does not communicate with SRSCM. Recommend replace the airbag control module I ask, is it ossicle with NEW updated ECu as well as prolonged Air bag illuminated due to HIGH resistance from clock spring malfunctioning, could this feedback and prolonged exposure cause the airbag co trip module to malfunction ? Airbags are a safety issue. The electronics should not falter .
AIRBAG LIGHT ... FRONT DRIVER AIRBAG FAULT / CURTAIN AIRBAG FAULT
The contact owned a 2011 Kia Sorento. The contact stated while driving at 25 mph, a UPS truck veered off into her lane causing the contact to crash her vehicle into a curb. The contact stated that the next morning, she saw that her vehicle was leaking an immense amount of oil. The contact stated that the check engine warning light was illuminated. The air bags did not deploy. A police report was not filed. The vehicle was taken to a repair shop where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated while driving at 55 mph, the vehicle stalled and the contact saw smoke emerging from the engine compartment. Upon exiting the vehicle, the contact opened the hood to fire behind the engine. There were no injuries. The air bags did not deploy. The fire department was contacted but did not extinguish the fire. A police report was not filed. The vehicle was towed back to the repair shop. The repair shop informed the contact that they do not specialize in fires and the vehicle was towed to a local dealer. The vehicle was then diagnosed with the engine needing to be replaced. The vehicle was not repaired. The vehicle was destroyed. The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was 132,685. The consumer stated the dealer was ceased by Federal Agents for selling vehicles with damaged parts and finance companies fraudulent withdrawal money from the consumer and other accounts.
Mileage: 132,685
Kia motors sent a letter about 2011-2015 sorento occupant detection system (ODS) Sensor pads new vehicle limited warranty extension If the airbag warring light is on the airbag system is not functioning properly, it may or may not deploy in an accident(which should be considered a safety issue) I have already had the diagnostic done by my dealer who said the problem is covered by the warranty but because my car is salvaged which makes it not apply for warranties does the fact that my airbags may or may not deploy not seem like a safety issue?
THE AIRBAG LIGHT WILL NOT GO OFF WHENEVER THE IGNITION IS ON AND VEHICLE IS RUNNING.
Mileage: 180,000
THE PASSENGER AIRBAG LIGHT CAME ON FOR NO REASON. I GOT THE CODE PULLED AT A LOCAL SHOP FOR FREE THANKFULLY. THE CODE WAS B1764 OCS MAT DEFECT. NOW BECAUSE IT FAILED FOR NO REASON I HAVE NO AIRBAGS AT ALL. FROM OTHER PEOPLE'S COMPLAINTS IT CAN COST $1,000 TO $3,000 TO FIX. AWESOME. I REALLY LOVED MY SORRENTO TOO.
OIL PRESSURE SENSOR WENT OUT THEN OIL WAS THROWN OUT ALL OVER ENGINE AND UNDER CARRIAGE, WHILE DRIVING DOWN THE ROAD WITH NO HEADS UP. THIS HAPPENED TWICE ( 2 DIFFERENT TIMES) IN THREE YEARS AND THIS ISN'T CONCEDED A FIRE ISSUE. 7/4/2016 FIRST TIME, THEN 7/22/2019
Mileage: 58,469
A MONTH AGO WHILE DRIVING HOME FROM A DAY OF SHOPPING AND THE DRIVERS SIDE AIR BAG LIGHT CAME ON. I CHECKED THE WIRES UNDERNEATH THE DRIVERS SEAT TO MAKE SURE EVERYTHING WAS STILL CONNECTED THE LIGHT STAYS ON. THE ENGINE LIGHT CAME ON JUST YESTERDAY 12.5.2020. STAYS ON WILL NOT SHUT OFF. I CHECKED THE GAS CAP TO MAKE SURE IT WAS TIGHT THEN WENT TO AUTO ZONE SO THEY COULD USE THEIR DTC. (THE CLERK PUT AN ESTIMATE OF MILES ON MY PAPERWORK AS HE DID NOT GO OUTSIDE TO GET ACTUAL MILAGE.)THE CODE WAS OBD2. I WAS DUE FOR A OIL CHANGE AND TRANSMISSION FLUSH. I GOT THOSE REPAIRED BUT STILL HAVE ISSUES WITH THE LIGHT. THE PAPERWORK STATES ERROR CODE READ P0014 EXHAUST CAMSHAFT POSITION TIMING OVER ADVANCED BANK 1 INDICATES THAT THE BANK 1 EXHAUST CAMSHAFT POSITION TIMING WAS ADVANCED BEYOND LIMITS FOR A PREDETERMINED. OF TIME. THE ONLY THING I NOTICED WAS THAT I DIDN'T EVEN HAVE THE HEAT ON AND THERE WAS NICE AMOUNT OF HEAT COMING THROUGH THE VENTS BUT THE HEAT DIAL WAS ON THE OFF POSITION. THE INSTRUMENT PANEL.
Mileage: 161,174
THE AIR BAG LIGHT TURNED ON WITH OUR ANY REASON. CAR WON'T ACELERATE, STOP AND GET SPEED IN UNSAFE WAIT ON THE HIGHWAY.
AIR BAG LIGHT STAYS ON AFTER BATTERY REPLACEMENT. DEALER WANTS OVER 1200.00 TO REPAIR.
Mileage: 164,000
DRIVE SIDE AIRBAG LIGHT CAME ON AND NOW STEERING CONTROLS ARE NOT WORKING. KIA DEALER STATED ITS THE AIR BAG CONTROL MODULE THAT IS FAULTY
Mileage: 140,000
MY VEHICLE'S AIRBAG SENSOR COMES ON AND DOESN'T GO OFF .
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE ON ROUTE TO BALD HILL KIA LOCATED AT 1021 BALD HILL RD, WARWICK, RI 02886 TO HAVE AN UNSTATED RECALL REPAIR PERFORMED, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT WAS INFORMED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE 90,000.
Mileage: 90,000
AIR BAG LIGHT CAME ON FOR NO REASON AND WILL NOT SHUT OFF. I DID TROUBLESHOOT ACCORDING TO THE MANUAL THAT CAME WITH MY VEHICLE. THE LIGHT STILL DID NOT SHUT OFF. MY GUESS IS THAT IT HAS MALFUNCTIONED. LOOKING ON LINE OTHER PEOPLE WITH THE SAME YEAR KIA ARE HAVING THE SAME PROBLEM. VEHICLE WAS STATIONARY WHEN IT CAME ON AS WELL AS WHEN I WAS DRIVING ON THE HIGHWAY AND CITY STREETS.
Mileage: 156,345
THE AIR BAG LIGHT IS ON AND WILL NOT GO OFF. THERE IS NOTHING IN THE PASSENGER SEAT AND IT DOES NOT GO AWAY WHEN TURNING THE CAR OFF AND BACK ON. THIS MEANS THAT+S THE AIRBAGS WILL NOT DEPLOY IN THE CASEBOOK OF AN ACCIDENT WHICH IS A HAZARD. *TR
Mileage: 90,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT AT VEHICLE START-UP, THE AIR BAG WARING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA TRUSSVILLE KIA LOCATED AT (5009 BROOKE'S CROSSING BLVD, BIRMINGHAM, AL 35235) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE SEAT SENSOR AND READ DRIVER'S SIDE IMPACT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Mileage: 146,000
MY ABS, AIRBAG LIGHT IS ON BEFORE. AFTER REPLACING THE CLOCK SPRING THE LIGHTS ARE STILL ON, AND ALSO BOTH MY BACK SEAT BELTS WILL NOT GO DOWN. THE CAR HAS NOT BEEN IN ANY ACCIDENTS
Mileage: 220,000
THERE WAS A REPLACEMENT OF THE PASSENGER CV AXLE. IT WAS AFTERMARKET AND NOT OEM. I HAD TO REPLACE THE FRONT LOW BEAM WIRING HARNESS AND BULBS AT MY OWN COST TWICE. ONCE IN FLORIDA AND ANOTHER IN MY HOME STATE. ALSO THE PASSENGER SIDE AIRBAG LIGHT ISN'T WORKING PROPERLY. THEY SENT ME THE RECALLS ON BOTH. THEN PROCEEDED TO SAY THAT THE RECALL FOR THE AIRBAG LIGHT IS UNDER RECALL. ALSO IF I COULD NOT GET OR FIND MY RECEIPTS FROM THE MECHANIC SHOP. I WOULD NOT GET REIMBURSED. KIA HAS BEEN KNOWING ABOUT THIS PROBLEM FOR YEARS! ON TOP OF THE CV AXLE THIS IS TOO MUCH. IT IS DAMAGING MY TRANSMISSION AS WE SPEAK. MY BRAKES ARE VERY SPONGEY.
Mileage: 76,000
AIRBAG LIGHT FOR PASSENGER IS ON. ALSO THE BACK RIGHT PASSENGER DOOR WON'T OPEN FROM THE OUTSIDE OR INSIDE. DOOR NOT LOCKED AND CHILD LOCK IS OFF.
Mileage: 162,197
THE AIRBAG LIGHT CAME ON WHEN THE VEHICLE WAS IN MOTION. WHEN ABLE TO SAFELY PULL OVER TO THE A PARKING LOT THE VEHICLE WAS SHUT OFF AND TURNED BACK ON. THE LIGHT STAYED ON.
Mileage: 135,000
ALL STEERING WHEEL FUNCTION HAVE STOP WORKING INCLUDING HORN. RADIO, CRUISE AND BLUE TOOTH CONTROLS. DURING A TRIP ON THE HIGH WAY
Mileage: 188,000
MY AIRBAG LIGHT CAME ON AND NEVER WENT OUT. IT IS MY UNDERSTANDING THAT WHILE THIS LIGHT IS LIT, MY AIRBAGS WILL NOT DEPLOY. I SEE THAT THIS IS A COMMON PROBLEM WITH KIA VEHICLES. PLEASE ISSUE A RECALL!!
Mileage: 100,000
MY AIR BAG LIGHT IS ON WITH CODE B1764. AIR BAG LIGHT IS ON ALL THE TIME. THIS MEANS THAT I HAVE NO AIR BAG DEPLOYMENT IN CASE OF AN ACCIDENT LEAVING MY FAMILY IN DANGER OF INJURY OR DEATH IN CASE OF AN ACCIDENT. THIS IS A SAFETY ISSUE THAT HAS A CONSIDERABLE AMOUNT OF COMPLAINTS AND SHOULD BE RECALLED.
Mileage: 87,600
OCS MAY DEFECTED. HAD IT SCANNED AND CODE B1764
Mileage: 123,000
CLOCK SPRING MALFUNCTION CAUSING AIRBAG LIGHT TO ILLUMINATE ON DASH. STEERING WHEEL CONTROLS DO NOT WORK. THIS IS A CONSTANT AND DAILY ISSUE. IT HAPPENS WHILE DRIVING AS WELL AS PARKED. LOW BEAM SOCKET MELTED. SINCE BEEN REPLACED BY ME. BOTH ISSUES ARE UNDER A RECALL BUT MY VIN IS NOT LISTED. MY VEHICLES YEAR MAKE AND MODEL ARE LISTED IN A CURRENT RECALL BUT MY VIN DOES NOT FALL WITHIN IT.
Mileage: 130,000
THE AIRBAG LIGHT IS ON AND THE STEERING WHEEL CONTROLS FOR VOLUME AND BLUETOOTH DO NOT WORK.
Mileage: 133,000
AIR BAG LIGHT HAS COME ON AND WILL NOT GO OFF. ALL OF THE CONTROLS ON THE STEERING WHEEL HAVE STOPPED WORKING, AND THE FUEL DOOR BUTTON HAS ALSO STOPPED WORKING.
Mileage: 130,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF A TECHNICAL SERVICE BULLETIN UNDER NHTSA ID NUMBER: 10164382 (AIR BAGS, EQUIPMENT). THE VEHICLE WAS TAKEN TO TAYLOR KIA OF TOLEDO (6300 CENTRAL AVE, TOLEDO, OH 43615, (419) 842-8811) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY BECAUSE THE OCCUPANT CLASSIFICATION SENSOR MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,100.
Mileage: 68,100
I BROUGHT MY VEHICLE INTO KIA FOR SEVERAL RECALLS. ONE WAS THE DOOR LOCKS BEING FAULTY. I SAID I HAD NO PROBLEMS BUT THEY DECIDED TO REPLACE THEM ANYWAY. NOW MY REAR DOOR LOCK IS BROKEN. THE OTHER ISSUE IS WHEN ACCELERATING THE ENGINE REVS. IT ONLY HAPPENED A COUPLE OF TIMES AT FIRST, BUT NOW IT HAPPENS EVERY TIME I DRIVE. IT SEEMS LIKE THE PEDAL IS GETTING STUCK. MY LAST ISSUE IS THE AIR BAG. I WAS REAR ENDED ON THE HIGHWAY AND PUSHED INTO THE CAR IN FRONT OF ME. THE WHOLE FRONT END WAS BANGED UP AND THE AIRBAG NEVER OPENED.
Mileage: 90,000
FRONT PASSENGER SEAT OCCUPANT AIRBAG SENSOR MAT FAILED. THE AIRBAG LIGHT CAME ON WITHOUT CAUSE. TOOK THE CAR TO THE DEALERSHIP AND THEY DIAGNOSED THE PROBLEM. MY RESEARCH SHOWS THAT THIS IS A SYSTEMIC PROBLEM WITH KIA'S. MANY KIA'S HAVE ALREADY BEEN RECALLED. IT DOES NOT APPEAR THAT THIS MODEL HAS BEEN RECALLED AS OF YET. PLEASE ADVISE.
AIRBAG DID NOT DEPLOY DURING ACCIDENT. BEFORE ACCIDENT AIRBAG LIGHT WAS ON AND STEERING WHEEL FUNCTIONS WERE WORKING (CRUISE, HORN, VOLUME ECT.) DRIVER SIDE WINDOW WOULD NOT ROLL UP.
Mileage: 144,000
THE DRIVER AIR BAG LIGHT CAME ON AND WILL NOT GO OFF WHEN I TURNED ON THE VEHICLE ONE MORNING.. AT THE SAME TIME, ALL OF MY ELECTRONICS ON THE STEERING WHEEL QUIT WORKING ( CRUISE CONTROL, BLUE TOOTH, RADIO). I WAS TOLD THIS IS A CLOCK SPRING ISSUE AND HAS HAPPENED TO MANY 2011 KIA SORENTO OWNERS. IS THIS NOT A RECALL?
Mileage: 156,000
FIRST IT STARTED WITH DRIVERS DOOR NOT WORKING. I CAN'T GET IN THE DRIVER DOOR BECAUSE THE HANDLE DOESN'T WORK. SO I HAVE BEEN CRAWLING THRU THE PASSENGER DOOR TO GET IN THE CAR. BUT NOW I CAN'T DO THAT BECAUSE THE PASSENGER DOOR WON'T OPEN FROM THE OUTSIDE EITHER. YOU PULL ON THE DOOR HANDLE AND IT DOES NOTHING. WHAT IF THERE WERE A FIRE AND I WAS IN THE CAR AND SOMEONE RAN UP TO GET ME OUT THEY WOULD NOT BE ABLE TO OPEN THE DOORS. NEXT PROBLEM IS I HAVE AN EXTENSIVE OIL LEAK IN THE CAR. SO BAD IT KEEPS DRIPPING DOWN ON THE ALTERNATOR WHICHECK HAS FORCED ME TO REPLACE THAT TWICE NOW. I TOOK IT TO KIA AND THEY SAID IT WAS THE TIMING CHAIN COVER. IT WOULD COST 2,000.00 TO FIX. I LOOKED ONLINE AND FOUND OUT THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE AND IT SEEMS THE TIMING CHAIN COVER IS A MISDIAGNOSIS. APPARENTLY THE OIL SENSOR IS THE CULPRIT. IT MALFUNCTIONS BECAUSE OF ITS LOCATION IN THE ENGINE. I DON'T HAVE 2000.00 JUST TO PLAY A GUESSING GAME. THIS PROBLEM NEEDS A RECALL. LASTLY, DUE TO THE ENGINE ISSUES THE OIL LEAKING THE CAR HAS NOW DECIDED IF I'M DRIVING 60 MPH IT WILL ALL OF THE SUDDEN SHIFT THE ENGINE ALMOST TO A DEAD STOP AND THEN YOU FEEL AS IF YOU WILL FLY THRU THE WINDSHIELD BECAUSE NOW THE CAR WON'T GO OUT OF FOURTH GEAR MANUALLY OR AUTOMATIC. PLEASE HELP.
Mileage: 120,000
WHEN I TURN THE CAR ON, THE AIRBAG INDICATOR STAYS ON. IT DOES NOT TURN OFF, WHEN I'M STATIONARY OR MOVING, UNTIL I TURN THE CAR OFF.
Mileage: 181,000
THE VEHICLE'S AIRBAG LIGHT TURNED ON WHEN STATIONARY (AS I STARTED THE CAR) AND REMAINED ON AT ABOUT 100,000 MILES. MECHANIC INSPECTION YIELDED ISSUE WITH STEERING WHEEL CLOCK SPRING. MECHANIC ORDERED PART FROM KIA DEALERSHIP BUT THERE IS A MANUFACTURING ISSUE AND THE VEHICLE HAS TO BE RETROFITTED TO FIT THE PART. AS OF 8/5/2019, THERE ARE NO UNREPAIRED RECALLS ON THIS CAR OR FOR THIS SPECIFIC SAFETY ISSUE, BUT YEARS OF DOCUMENTATION OF COMPLAINTS FOR IT, AND IT IS A MANUFACTURING DEFECT. WHY HASN'T THIS BEEN ADDED AS A FORMAL RECALL? HAVE NOT CHECKED CRUISE CONTROL OR HORN, BUT VOLUME CONTROLS ON STEERING WHEEL STILL WORKING. PASSENGER AIRBAG LIGHT SOMETIMES OFF WHEN PASSENGER IS ON SEAT, SOMETIMES ON WHEN NO ONE IS IN SEAT.
Mileage: 100,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR CONSTANTLY ILLUMINATED. THE CONTACT CALLED KIA OF EAST SYRACUSE (6717 MANLIUS CENTER RD, EAST SYRACUSE, NY 13057, (315) 701-5898) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THAT DIAGNOSTIC TESTING WAS NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 139,000.
Mileage: 139,000
TAKATA RECALL AIRBAG CAME ON FOR NO REASON AND WILL NOT GO OUT .
Mileage: 95,000
MY AIR BAG LIGHT STAYS ON AND MY HEADLIGHTS ARE BLACK AND HAVE MELTED WIRES
Mileage: 130,000
MY CAR DRIVER SIDE AIR BAG LIGHT CAME ON SUDDENLY AND DEALER WANTS TO CHARGE TO DIAGNOSE AND REPAIR. THE DRIVER SEAT LOWER BACK ADJUSTING CUSHION DOES NOT FUNCTION ANYMORE. THE REAR DRIVER SIDE DOOR DOES NOT UMLOCK DEALER WANTS TO CHARGE TO DIAGNOSE OR INSPECT AND ORDER THE DOOR HANDLE BASE MECHANISM PART, THEN CHARGE FOR THAT AND INSTALLATION.
Mileage: 90,000
INDICATOR LIGHT CAME ON THEN WENT OFF. HAS SINCE CAME BACK ON AND HAS NOT GONE OFF. VEHICLE WAS IN MOTION AND STATIONARY.
Mileage: 97,700
SRS/AIRBAG LIGHTS RANDOMLY CAME ON AMD SHUT OFF ALSO DOOR STOPPED OPENING
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT ALSO STATED THAT THE HEADLIGHTS OPERATED INTERMITTENTLY AND THE STEERING WHEEL PULLED TO THE RIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. AN APPOINTMENT WAS SCHEDULED WITH LEE JOHNSON KIA (425-827-0521, LOCATED AT 11845 NE 85TH ST, KIRKLAND, WA 98033). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
Mileage: 159,000
STARTED ENGINE AIR BAG LIGHT DID NOT GO OFF HAS BEEN ON FOR ABOUT 2 WEEKS
Mileage: 125,000
THE AIR BAG LIGHT CAME ON, THEN MY HORN STOPPED WORKING AND NOW THE CRUISE CONTROL IS NOT WORKING. THIS SHOULD DEFINITELY BE A SAFETY RECALL AS OF I'M A ACCIDENT MY AIRBAG WILL NOT DEPLOY. PLEASE RECALL AND FIX THIS SAFETY ISSUE.
Mileage: 125,000
THE AIR BAG LIGHT IS ON AND WILL NOT GO OFF. THERE IS NOTHING IN THE PASSENGER SEAT AND IT DOES NOT GO AWAY WHEN TURNING THE CAR OFF AND BACK ON. THIS MEANS THAT'S THE AIRBAGS WILL NOT DEPLOY IN THE CASEBOOK OF AN ACCIDENT WHICH IS A HAZARD.
Mileage: 132,600
AIR BAG MALFUNCTION. LIGHT ON BROUGHT IN FOR RECALL AND LIGHT STILL ON DEALER SAID IT WAS OCS MAT THAT NEEDED TO BE REPLACED AND NOT INCLUDED IN PREVIOUS RECALL. SO I STILL HAVE NO AIRBAG AND THEY ARE REQUESTING $2,000+ TO FIX. SAFTEY ISSUE IS STILL NOT TAKEN CARE OF AND PUTTING ME AND MY CHILDREN IN HARMS WAY.
Mileage: 83,967
MY KIA SORENTO 2011 THE AIR BAG LIGHT IS ON FOR DAYS WHEN I STARTED THE CAR AND WHEN I TURN THE WHEEL IT GOES OFF THAN GOES ON WHEN I STRAIT IT IN MOVEMENT OR NOT THE LIGHT IS ON .SOMETHING IS WRONG WITH THAT HAVE TO BE RECALL.
FAULTY OCS MAT SENSOR PREVENTS AIRBAG DEPLOYMENT
Mileage: 97,600
I TOOK MY 2011 KIA SORENTO IN TO KIA MOTORS IN AMERICAN FORK, UTAH TO GET THE AIRBAG LIGHT CHECKED OUT. IT HAS BEEN ON FOR QUITE SOME TIME NOW. THEY TOLD ME THAT THE OCS MAT NEEDED TO BE REPLACED AND WANTED TO CHARGE ME $1600 TO FIX. SINCE MY AIRBAGS CAN NOT DETECT ANYTHING WITHOUT GETTING THIS PART REPLACED, ITS A MAJOR SAFETY ISSUE. THIS NEEDS TO BE RECALLED.
I WAS DRIVING THE CAR 2 WEEKS AGO MAY 4 THAND THE CAR DIE IN THE MIDDLE OF THE ROAD. I GOT SOMEONE TO HELP PUSH THE CAR IN THERE DRIVEWAY. WHEN BACK THE NEXT DAY WITH A MECANIC HE TOLD ME THE CAR ENGINE NEED TO BE REPLACED. DIDN'T BELIEVE HIM CAUSE I BROUGHT THE CAR 3 YRS AGO. BEFORE THE CAR DIE THE CHECK ENGINE TURN ON THAN DIE. THE SEATBELT TURN IN 1 MONTH AGO .NOW I HAVE 9000 LEFT ON THE CAR THE WON'T WRONG TAKE BACK AND THE DEALERSHIP WON'T MAKE A STRADES
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE PRODUCED A LOUD KNOCKING NOISE WHEN THE VEHICLE WAS STARTED. ALSO, WHILE DRIVING 35-48 MPH, A DEER JUMPED OUT INTO THE STREET. THE CONTACT SWERVED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO FUCCILLO KIA (3900 STATE ST, SCHENECTADY, NY 12304, (518) 847-0800) WHERE THE MECHANIC STATED THAT THE CONTACT SHOULD HAVE THE VEHICLE SERVICED AT THE DEALER'S COLLISION SHOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE BODY DAMAGE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
MY VEHICLE STALLS AT TAKE OFF OFTEN AND ALSO MY HORN ONLUY SOUNDS WHEN I TURN MY STEERING WHEEL A CERTAIN POSITION . MY AIRBAG LIGHT REMAIN ON ALSO .THIS IS A VERY DANGEROUS SITUATION. THIS MALFUNCTION HAPPEN IN THE STREET ALSO.
Mileage: 95,505
THE AIR BAG LIGHT CAME ON YESTERDAY...AND SUSPENSION WHILE DRYING TRIALS YOU OVER IN LEFT LANE IF YOU HIT A BUMP
Mileage: 65,311
LAST WEEK THE AIRBAG LIGHT CAME ON IN MY CAR AND APPARENTLY IT IS THE COIL SPRING IN THE STEERING WHEEL. FROM WHAT WE HAVE DONE OUR RESEARCH ON, THIS IS COMMON FOR THIS VEHICLE BUT IS NOT A RECALL. I DO BELIEVE THAT IF THE IS OCCURING IN SEVERAL OF THESE MODELS, IT SHOULD BE A RECALL. THIS IS DANGEROUS BECAUSE THE AIRBAGS MAY NOT DEPLOY IF THE CAR IS WRECKED. I WOULD APPRECIATE PROPER CHANGE FOR THIS TO BE A RECALL.
Mileage: 109,800
THE AIRBAG LIGHT CAME ON RANDOMLY AND HAS NOT SHUT OFF FOR SEVERAL YEARS. I WAS TOLD BY A DEALERSHIP THAT IT COULD COST A FEW THOUSAND DOLLARS TO FIX. THIS IS OBVIOUSLY VERY DANGEROUS AND THAT TERRIFYING THAT IT COULD BE SET OFF AT ANY TIME FOR NO REASON OR EVEN WORSE NOT AT ALL. AFTER SEEING SO MANY COMPLAINTS ABOUT THIS ISSUE WHY HASN'T THIS BEEN ADDRESSED OR RECALLED?
THE PASSENGER AIRBAG LIGHT STAYS ON WHILE THEIR IS A PASSENGER IN THE CAR WITH THEIR SEATBELT IS ON WHILE THE VECHICLE IS BEING OPERATED.
I HAVE BEEN A KIA CUSTOMER FOR OVER 7 YEARS AND ARE ON OUR THIRD VEHICLE FROM THEM. TRADED MY KIA FORTE FOR 2011 SORENTO IN 2016. IT HAS HAD A LOT OF ISSUES WITH THE ELECTRICAL SYSTEM AND IT COST $1,200 TO FIX IT. RECENTLY ON JAN 25TH MY TIMING CHAIN BROKE AND ALSO RUINED THE ENGINE. NOW TOLD THAT I NEED NEW ENGINE FOR $5.100. I HAVE LEARNED OF MANY RECALLS ON SORENTO ENGINE MOTOR BUT STARTING FOR THE YEAR 2012.
Mileage: 120,000
AIRBAG LIGHT CAME ON RANDOMLY. HAS NOT SHUT OFF.
Mileage: 112,000
STEERING WHEEL CONTROLS FOR RADIO/PHONE QUIT WORKING AND THE AIRBAG LIGHT CAME ON. NO ACCIDENT ETC, JUST QUIT WORKING.
Mileage: 103,000
(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTERMITTENT. (6) GAS DOOR STICKS- MUST HIT RELEASE BUTTON DOZENS OF TIMES BEFORE IT OPENS. (7) TIRE PRESSURE GUAGES BROKEN.
Mileage: 120,000
AIR BAG LIGHT HAS BEEN ON FOR ABOUT A YEAR, DEALERSHIP DID NOT KNOW HOW TO FIX PROBLEM AND TOLD ME IT WAS A PART OF A RECALL ISSUE BUT WAS NEVER FIXED. LAST MONTH MY ENGINE LOCKED UP ON ME WHILE DRIVING ON HIGHWAY, UPON MY HUSBAND AND POLICE GETTING THERE TO ASSIST, I WAS INFORMED THAT THERE WAS NO OIL IN MY RESERVOIR, MY HUSBAND BOUGHT OIL ONLY TO RETURN AND NOTICE THAT DRAIN PLUG WAS NOT IN PLACE, ENGINE IS BURNT UP AND MY INSURANCE NEITHER DEALERSHIP WHERE TRUCK WAS SERVICED WANTS TO ASSIST ME WITH COST! I DON'T HAVE $7,752 FOR A NEW ENGINE!
Mileage: 227,000
MY 2011 KIA SORENTO IS ACCIDENT-FREE. WHEN THE MILEAGE WAS AT ABOUT 85,000, THE AIR BAG LIGHT TURNED ON WHEN I STARTED THE CAR ONE DAY, AND HAS STAYED LIT WHEN THE CAR IS RUNNING EVER SINCE. AROUND THE SAME MILEAGE, I NOTICED THAT THE PASSENGER AIR BAG "OFF" LIGHT IS SOMETIMES LIT WHEN THERE IS AN ADULT PASSENGER, AND IT IS SOMETIMES NOT LIT WHEN NO PASSENGER IS IN THE PASSENGER SEAT. FROM WHAT I READ ONLINE, THIS IS A KNOWN ISSUE THAT IS EXPENSIVE TO FIX (THE CLOCK SPRING ELECTRICAL ASSEMBLY AND THE PASSENGER OCCUPANT SENSOR MAT OR ENTIRE PASSENGER SEAT NEEDS REPLACEMENT). IT LOOKS LIKE KIA HAD A RECALL ON THIS SAME ISSUE FOR THE 2007-8 KIA RONDO AND THE 2006-8 KIA OPTIMA; THIS SHOULD BE A RECALL FOR THE 2011 KIA SORENTO. I WILL GET THIS REPAIR COMPLETED SINCE IT IS AN OBVIOUSLY UNSAFE DEFECT - I READ MANY CONSUMER COMPLAINTS ABOUT AIR BAGS FAILING TO DEPLOY IN AN ACCIDENT.
Mileage: 85,000
AIR BAG LIGHT STAYS ON ALL THE TIME IT SEAMS THERE ARE NUMEROUS COMPLAINT ABOUT THIS ISSUE IVE ALREADY READ ABOUT 20 POSTED ON THE INTERNET. THE SAFETY ISSUE IS WHEN THE LIGHT IS ON THE AIR BAG SYSTEM IS NOT FUNCTIONAL. THE LIGHT TURNS ON WHEN I STAR THE CAR THEN GOES OF FOR 2 SECONDS AND STAYS ON ALL THE TIME UNTIL I SHUT DOWN THE CAR. IVE DONE ALL THE QUICK CHECKS LIKE LOSE CONNECTIONS TO NO AVAIL. ON LINE THE MOST COMMON PROBLEM SEAMS TO IN THE PASSENGER SIDE SENSOR MAT. I PROBLEM THAT COST AROUND $2000 TO HAVE FIXED. I FEEL THE PROBLEM IS SAFETY RELATED AND THE MANUFACTURER IS RESPONSIBLE FOR THIS ISSUE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO BALISE KIA (LOCATED AT 603 RIVERDALE ST, WEST SPRINGFIELD, MA 01089, (413) 316-1500) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12933624. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Mileage: 88,000
SRS LIGHT ON, REPLACE ENTIRE PASSENGER SEAT $3000. NO ACCIDENT AIR BAGS NEVER DEPLOYED, CAR STATIONARY LIGHT COMES ON YET PASSENGER IN SEAT SENSOR WORKS
Mileage: 78,000
AIRBAG SENSOR CAME ON DESPITE NO ACCIDENT AND HASN'T GONE AWAY. NO DAMAGE OR HITS TO MY VEHICLE TO CAUSE ANY MALFUNCTION.
"TAKATA RECALL" MY AIR BAG LIGHT WILL NOT SHUT OFF EVEN WHEN I HAVE MY SEAT BELT BUCKLED! I'M SO WORRIED OVER THIS! IT'S MY ONLY VEHICLE THAT I DRIVE AROUND WITH MY CHILDREN IN IT! WHY ISN'T THIS BEING RECALLED!? DOESN'T MATTER OF I'M DRIVING OR IN PARK. NOTICED AROUND 75000 MILES
Mileage: 75,000
AIR BAG LIGHT STAYS ON ALL THE TIME IT SEAMS THERE ARE NUMEROUS COMPLAINT ABOUT THIS ISSUE IVE ALREADY READ ABOUT 20 POSTED ON THE INTERNET. THE SAFETY ISSUE IS WHEN THE LIGHT IS ON THE AIR BAG SYSTEM IS NOT FUNCTIONAL. THE LIGHT TURNS ON WHEN I STAR THE CAR THEN GOES OF FOR 2 SECONDS AND STAYS ON ALL THE TIME UNTIL I SHUT DOWN THE CAR. IVE DONE ALL THE QUICK CHECKS LIKE LOSE CONNECTIONS TO NO AVAIL. ON LINE THE MOST COMMON PROBLEM SEAMS TO IN THE PASSENGER SIDE SENSOR MAT. I PROBLEM THAT COST AROUND $2000 TO HAVE FIXED. I FEEL THE PROBLEM IS SAFETY RELATED AND THE MANUFACTURER IS RESPONSIBLE FOR THIS ISSUE
Mileage: 107,000
AT 106,000 MILES, THE AIRBAG ALERT LIGHT CAME ON. TOOK IT TO BE LOOKED AT. CODE READER STATED THAT THE OCS MAT ON THE PASSENGER SIDE WAS BAD. QUOTES $2,000 TO COMPLETELY REPLACE SEAT.
Mileage: 106,000
ABS LIGHT CAME ON AROUND 120,000 MILES. BELIEVE IT IS CAUSING ISSUES FOR STEERING WHEEL CONTROLS. LIGHT WILL NOT TURN OFF. CLOCK SPRING SENSOR BAD. REPAIRS ESTIMATED AT $2,000. THIS IS A SAFETY ISSUE, WILL AIR BAGS DEPLOY AT ALL???? WHY IS THIS NOT RECALLED??? READ MANY COMPLAINTS OF THE SAME ISSUE.
Mileage: 12,000
DASHBOARD CONTINUOUSLY ILLUMINATES THAT THERE IS A PROBLEM WITH THE VEHICLES AIR BAGS. LIGHT IS ON WHEN THE IGNITION IS ON OR THE ENGINE IS ON. THERE ARE NO PROBLEMS DRIVING HE VEHICLE BUT UNSURE IF AIRBAG WILL DEPLOY IF I AM IN AN ACCIDENT.
Mileage: 108,000
THE SRS LIGHT CAME ON WHILE DRIVING
Mileage: 97,000
TAKATA RECALL - MY 2011 KIA SORRENTO AIR BAG HAS STOPPED WORKING AND STAYS ON RED. I NOW HAVE NO AIR BAGS. ALSO THE WHOLE FRONT PANEL KEEPS FLASHING ON THEN OFF AT NIGHT WHILE DRIVING ON THE HIGHWAY. THIS IS A SAFETY HAZARD. I'VE SEARCH FOR A RECALL ON MY VEHICLE AND NONE IS SHOWING UP.
Mileage: 178,000
AIR BAG LIGHT CAME ON AT 70000 MILES. DEALER RAN A SCAN AND WE WERE TOLD THE PASSENGER OCS MAT WAS BAD. THEY QUOTED US AT $1600 TO FIX. NEEDLESS TO SAY WE ARE NOT HAPPY AS THIS IS A SAFETY ISSUE THAT SHOULD BE RECALLED.
THE ELECTRICAL MALFUNCTION OF THE AIRBAG HAS DRAINED AND CAUSED THE BATTERY TO GO DEAD. ALSO HAS MESSED UP THE CONTROLS IN THE STEERING WHEEL.
Mileage: 110,000
CAR SHIFTER IS NOT ENGAGING AND DISENGAGING RESULTING IN NOT BEING ABLE TO PLACE CAR IN PARK. THIS ISSUES WAS A RECALL BEFORE HOWEVER; THE FIX DIDN'T RESOLVE THE PROBLEM AND KIA HAS NOT OFFERED A NEW FIX. ALSO, AIR BAG LIGHT STILL ILLUMINATING AFTER RECALL FIX. AGAIN KIA REFUSE TO FIX AND ISSUE COULD CAUSE AIR BAG NOT TO DEPLOY IN AN ACCIDENT. ALSO, BACK REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE.
Mileage: 150,000
AIR BAG ILLUMINATION LIGHT CAME ON & STAYED ON AT 65450 MILES. DEALERSHIP STATES AIR BAG WON'T DEPLOY AS SYSTEM IS RENDERED INOPERABLE. NEEDS SOP CLOCK SPRING & OCS MATT. TOTAL ESTIMATE FOR REPAIR IS $2000. & IT'S NOT UNDER WARRANTY. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY KIA SOONER RATHER THAN LATER.
Mileage: 65,470
AT 100,900 MILES MY AIR BAG LIGHT CAME ON, CAR BROUGHT TO THE DEALERSHIP AND I WAS INFORMED BY AIR BAG SENSOR IS DEFECTIVE. IN ORDER TO FIX THE PROBLEM I WILL NEED TO PAY $1900 TO GET ENTIRE DRIVERS SEAT REPLACED. I CURRENTLY AM DRIVING WITH NO AIR BAGS IN THE ENTIRE CAR.
Mileage: 100,900
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JIM ELLIS KIA OF KENNESAW, 1221 AUTO PARK DRIVE NORTHWEST, KENNESAW, GA 30144) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED REPLACEMENT. THE CONTACT STATED THAT THE CLOCKSPRING WAS REPLACED, BUT WAS CONCERNED THAT THE AIR BAG INFLATOR WAS NOT ALSO REPLACED. THE CONTACT WAS ALSO CONCERNED THAT THE VEHICLE MIGHT HAVE AN ELECTRICAL FAILURE BECAUSE THE HEADLIGHTS FAILED TO ILLUMINATE AND THE HEADLIGHT BULBS HAD BEEN REPLACED SEVERAL TIMES. THE SAME DEALER STATED THAT THE AIR BAG WARNING INDICATOR WOULD REMAIN ILLUMINATED BECAUSE THERE WAS ALSO A FAILURE WITH THE AIR BAG SENSOR IN THE SEATS. THE CONTACT STATED THAT THE AIR BAG SENSOR IN THE SEATS WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR THE COST OF THE AIR BAG SEAT SENSOR REPLACEMENT. THE FAILURE MILEAGE WAS 96,000.
Mileage: 96,000
THE CHECK ENGINE LIGHT CAME ON WITH ABOUT 115,000 MILES ON THE VEHICLE. I BROUGHT IT TO THE KIA DEALER AND THEY INFORMED ME THAT THE CODE WAS DTC B1764 THE PASSENGER OCS MAT WAS DEFECTIVE AND GAVE ME AN ESTIMATE OF $2,000 TO REPAIR.
Mileage: 115,430
AIRBAG LIGHT STAYS ON. TOOK IT TO A SHOP AND RAN A DIAGNOSTIC. IT STATED THAT THE DRIVERS AIRBAG RESISTANCE IS TOO HIGH AT THE FIRST STAGE. WAS TOLD TO TAKE TO DEALER. I HAVE LOOKED ON LINE AND HAVE FOUND A NUMBER OF SIMILAR COMPLAINTS THAT LEAD BACK TO FAULTY WIRING OR SENSOR.
Mileage: 63,000
THE AIR BAG WARNING LIGHT WILL NOT EXTINQUISH
PURCHASED 2011 SORRENTO FROM DEALER IN 2011. AIRBAG LIGHT ILLUMINATED SINCE 70K MILES. ALSO, ABS LIGHT ILLUMINATED ABOUT ONE YEAR AGO - TOOK IN FOR ABS RECALL WITH SET APPOINTMENT AND WAS TURNED AWAY AS DEALER DID NOT HAVE 'THE TOOL NEEDED '' TO PERFORM RECALL THAT DAY. ALSO, DBC AND ESC INDICATOR LIGHT HAVE BEEN ON FOR YEARS. FINALLY, WITHIN FIRST YEAR OF PURCHASE GEAR SHIFT WOULD JAM AND NOT INTO PARK. DEALER INSTRUCTED ME OVER THE TELEPHONE HOW TO MANIPULATE AND FIX WHICH WORKED.
Mileage: 70,000
AIR BAG LIGHT CAME ON AFTER GOING OVER A SET OF RAIL ROAD TRACKS.
Mileage: 54,000
KIA HAS BEEN SELLING CARS WITH FAULTY AIR BAGS. MY CLOCK SPRING WENT OUT, AND I HAD TO PAY WELL OVER $600 TO PASS INSPECTION, THAT VIRGINIA REQUIRES. THE MECHANIC TOLD ME THE AIRBAG COULD HAVE WENT OFF WITHOUT EVEN HITTING ANYTHING.
FOR NO REASON AIRBAG LIGHT CAME ON AND STAYS ON. CHECKED WITH DIAGNOSTIC TOOL- CODE B1481-DRIVER AIRBAG RESISTANCE TOO HIGH(2ND STAGE) SHOWED UP. CAR HAS 84000 MILES. READING A LOT OF COMPLAINS ABOUT AIRBAG PROBLEMS. SHOULD BE A RECALL.
Mileage: 83,000
AIRBAG LIGHT STAY ON
AIRBAG LIGHT WENT ON FOR NO REASON. COIL SPRING IS UNDER RECALL, BUT MINE WAS THE PASSENGER SEAT SENSOR. $2000 TO REPLACE THE SEAT. SHOULD BE COVERED OR BYPASS OPTION OFFERED. I DON'T NEED THE SENSOR.
Mileage: 93,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
AIR BAG WARNING LIGHT CAME ON AND HAS STAYED ON. TOOK CAR BACK TO DEALER WAS TOLD THAT THE CLOCK SPRING REPLACEMENT IS UNDER A RECALL AND THAT THE OCS MAT IS DEFECTIVE I CANT PAY 2000.00 FOR THIS REPAIR AND THINK THAT THIS SHOULD BE RECALLED AS IT GOES HAND IN HAND WITH THE CLOCK SPRING. PLEASE LOOK INTO THIS MATTER AS IT IS NOT COVER UNDER WARRANTY.
AIRBAG WARNING LIGHT CAME ON UNEXPECTEDLY EVEN THOUGH THE AIRBAGS HAVE NEVER BEEN DEPLOYED AND THERE HAS BEEN NO DAMAGE TO THE VEHICLE. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS SAME ISSUE DESCRIBING A BROKEN CLOCK SPRING OR PASSENGER OCCUPANT SENSOR MAT. KIA HAS HAD THIS SAME ISSUE WITH OTHER MODELS AS WELL AND THERE NEEDS TO BE A RECALL ASAP. I WILL NOT BE ABLE TO FIX THE PROBLEM AT THIS TIME SINCE I HAVE MOUNTING MEDICAL BILLS. KIA NEEDS TO ADD THIS VEHICLE TO THE RECALL LIST.
AIRBAG CLOCK SPRING IS BAD. OPEN CIRCUIT. DEALER HAS IN STOCK. BUT NOT PERMITTED SELL THE PART BECAUSE THIS IS NOT THE UPDATED PART, WHICH IS ON NATIONAL BACK ORDER. KIA OF NORTH AMERICA STATES IT HAS AN EXTENDED WARRANTY BUT PARTS ARE NOT AVAILABLE UNTIL OCTOBER. I CAN NOT ALLOW MY 22 YEAR DAUGHTER TO DRIVE ON THE HIGHWAY WITHOUT THE AIRBAG.
Mileage: 128,000
AIR BAG LIGHT IS ON. KIA DEALER SAYS THEY NEED TO REPLACE THE WEIGHT SENSOR MAT ON THE PASSENGER SEAT WITH THE PART COSTING $2400. ODD THAT SO MANY PEOPLE HAVE THIS PROBLEM AND THE COST OF THE PART VARIES BY OVER $1000! THIS SHOULD BE COVERED BY THE EXTENDED WARRANTY! CAR ONLY HAS 80,000 MILES ON IT.
Mileage: 80,000
AT 76K MILES, THE AIRBAG LIGHT BEGAN STAYING ON. DEALER INFORMED ME THE OCS MAT, A $1700 PART, NEEDS TO BE REPLACED AND IS NOT COVERED UNDER WARRANTY. VEHICLE WAS NEVER IN ACCIDENT AND WAS GARAGED SINCE PURCHASE.
Mileage: 76,103
AT 116XXX MILES AIR BAG LIGHT HAS COME ON. WAS DRIVING THE VEHICLE WHEN THE LIGHT CAME ON. VEHICLE HAS NEVER BEEN IN A CRASH. CHECKED ALL CONNECTIONS AND FUSES AND THEIR IS NO REASON THE LIGHT SHOULD COME ON. PASSENGER AIRBAG OFF LIGHT IS NOT ILLUMINATED WHEN THERE IS NO PASSENGER IN THE SEAT. SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE. WISH KIA WOULD DO SOMETHING ABOUT IT. I HAVE TO USE THIS VEHICLE TO TRANSPORT MY DAUGHTER. SEEMS TO BE A MAJOR SAFETY RISK.
Mileage: 116,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Mileage: 96,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE DEALER (TONITO AUTO KIA IN RIO PIEDRAS, PUERTO RICO) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED BACK IN MARCH OF 2012 AND WAS REPAIRED UNDER WARRANTY BY TONITO AUTO KIA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN INDEPENDENT MECHANIC OR DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
STARTED CAR, AIRBAG LIGHT CAME ON. LIGHT STAYED ON FOR ABOUT AWEEK NOW NO REASON FOR IT TO BE ON. GOING TO TAKE IT IN AND SEE WHAT I'M TOLD.
AIR BAG ALARM APPEAR ON DASHBOARD ISN'T GOING AWAY
Mileage: 97,302
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 65 MPH, THE CONTACT DRIFTED TO SLEEP AND REAR ENDED AN 18 WHEELER TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO HER STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED FOR COSMETIC DAMAGES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE VIN WAS NOT AVAILABLE.
Mileage: 74,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT ROLLED AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER TO HAVE IT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,766.
Mileage: 95,766
STARTED CAR AIRBAG LIGHT CAME ON STAYED ON. NO REASON FOR TO BE ON.
Mileage: 119,250
THE AIRBAG LIGHT CAME ON IN MY VEHICLE AND DISABLED THE ENTIRE SYSTEM. I TOOK IT TO THE KIA DEALERSHIP AND THEY DIAGNOSED IT, AND FOUND OUT IT WAS DISABLED DUE TO AN ELECTRIC FIELD SENSOR THAT IS SENSITIVE TO ALL KINDS OF ELECTRONICS. THE TECHNICAL SERVICE BULLETIN IS TSB: BOD 072. IT HAS IN THERE THAT "IF CERTAIN ELECTRONIC DEVICES SUCH AS CELLULAR PHONES, LAPTOP COMPUTERS, INVERTERS, DVD PLAYERS, RADIO TRANSMITTERS, GPS NAVIGATION SYSTEMS, SATELLITE RADIO SYSTEMS, VIDEO GAMES, AND MP3 PLAYERS ARE PUT ON/AROUND A PASSENGER SEAT CUSHION (INCLUDING IN THE SEATBACK POCKET) OR IF LIQUID IS SPILLED ON THE SEAT CUSHION, THE AIRBAG WARNING LAMP MAY ILLUMINATE WITH DTC B1447, B1448, B1764, OR B1767" TO ME, THIS IS A HUGE SAFETY RISK, AS SOMEONE MIGHT HAVE A CELL PHONE ON THEM OR TOO CLOSE, AND IT DISABLES THE AIRBAG SYSTEM. THIS IS FOR KIA SORENTO (XM) 2011 TO CURRENT, KIA OPTIMA (MG) 2009, 2010, AND KIA RIO (JB) 2010 TO CURRENT.
Mileage: 88,000
WHILE DRIVING ONE EVENING, MY AIRBAG LIGHT COMES ON, THEN IT TURNED OFF, AND THIS HAPPENED FOR ABOUT A WEEK. NOW IT IS ON 100% OF THE TIME.
Mileage: 89,000
DRIVER AIR BAG LIGHT IS ON AND WON'T TURN OFF
Mileage: 99,600
AIRBAG WARNING LIGHT ON BUT NO REASONS, NO ERROR CODES
AIRBAG LIGHT HAS BEEN ON FOR MILES. KIA STATES IT IS NOT UNDER WARRANTY, BUT THAT THE ENTIRE AIRBAG SYSTEM IS DEACTIVATED DUE TO THIS ERROR CODE. THEY QUOTED AT THE LEAST $1,500 IN PARTS ALONE, NOT INCLUDING LABOR AND THEY CAN'T GUARANTEE THAT WILL FIX THE PROBLEM. I AM FINDING THIS A COMMON ISSUE IN 2011 KIA SORENTO. THIS SHOULD BE A MANDATORY RECALL. PEOPLE CAN'T AFFORD TO FIX THIS PROBLEM. BUT THIS IS A MAJOR SAFETY ISSUE. NOTHING CAUSED THE AIRBAG LIGHT TO COME ON. MY CAR HAS NEVER BEEN IN ONE ACCIDENT NOR HAVE I EVER HIT ANYTHING WITH MY VEHICLE.
Mileage: 75,000
BOTH DOORS LOCKED ON LEFT SIDE. CAN NOT ENTER CARE ON LEFT SIDE. RUNNING OR NOT. I'M LOCKED OUT. AIR BAG LIGHT HAS BEEN ON WHILE UNDER WARRANTY AT TIME I ASK THEM TO FIX IT. STILL NOT FIXED.
Mileage: 64,000
WE PURCHASED THIS CAR BRAND NEW IN 2011. IT HAS BEEN SERVICED AND NEVER IN AN ACCIDENT. AT 104,000 MILES, THE AIRBAG LIGHT CAME ON AND NOW IS NOT WORKING PROPERLY. IF AN ACCIDENT WERE TO OCCUR, I'M AFRAID THE AIRBAG SYSTEM WILL FAIL RESULTING IN PREVENTABLE INJURIES/DEATH. AFTER RESEARCHING THIS ISSUE, THERE HAVE BEEN MULTIPLE COMPLAINTS FILED CONCERNING THE AIRBAG SYSTEM.
AIR BAG LIGHT CAME ON AT 90,000 AND AND ITS NEVER BEEN HIT I TOOK IT TO THE DEALER AND THEY WANT 2000.00 TO FIX IT ,I'M ON SSI .THIS IS A SAFETY ISSUE PLEASE HELP?
Mileage: 90,000
AIRBAG SENSOR LIGHT CAME ON INDICATING THERE IS A PROBLEM WITH THE AIRBAG. I HAVE NEVER BEEN IN AN ACCIDENT, I BOUGHT THE CAR NEW, AND I AM THE ONLY DRIVER. IT JUST CAME ON THE OTHER DAY AND HAS NOT TURNED OFF. I AM AFRAID THAT THE AIRBAG WILL NOT DEPLOY IN A CRASH.
Mileage: 56,000
I HAVE HAD MY 2011 KIA SORENTO FOR 2 YEARS NOW AND AT ABOUT 115K MILES AFTER STARTING THE CAR THE AIR BAG INDICATOR LIGHT CAME ON AND WILL NOT GO OFF. AFTER RESEARCHING, IT APPEARS THAT THIS IS A COMMON PROBLEM. I SUGGEST THAT KIA LOOKS INTO THIS AND ISSUES A RECALL SINCE THIS IS A OBVIOUS PROBLEM AND I LIKE OTHERS CARRY CHILDREN AS PASSENGERS AND DO NOT FEEL SAFE ANYMORE AND AM LOOKING INTO OTHER AUTO MANUFACTURERS.
Mileage: 115,000
PASSENGER AIRBAG SENSOR IS ON AND WILL NOT TURN OFF. ONLINE RESEARCH SHOWS THIS TO BE A COMMON ISSUE WITH THE KIA SORENTO. KIA HAS OFFERED NO FIX OR RECALL. DESPITE THIS BEING A WIDE SPREAD ISSUE WITH THE SORENTO, MULTIPLE YEARS.
Mileage: 88,956
I BOUGHT MY CAR IN 2011 BY 2013 THE REAR PASSENGER DOOR DOES NOT OPEN AT ALL, DRIVER SIDE WONT OPEN FROM OUT SIDE. THEN 2014 ABS LIGHT ON, CONTROLS ON STEERING WHEEL FOR PHONE, CRUISE AND VOLUME DON'T WORK. SHIFTING TO PARK OR DRIVE ISN'T CATCHING ALL THE TIME, AND DOOR LOCKS CLICK OPEN & CLOSE RANDOMLY. I DO NOT FEEL SAFE DRIVING MY CAR.
THE AIRBAG LIGHT HAS CAME ON. KIA MARKED IT AS BAD AND I HAD A SECOND DIAGNOSTIC DONE AT A SHOP I HAVE BEEN GOING TO FOR OVER 6 YEARS. IT CAME BACK THAT THERE IS A MANUFACTURE ISSUE. SOMETHING I HAVE NO CONTROL OF MESSING UP. I HAVE NEVER BEEN IN A CAR ACCIDENT SO THAT HAS NOTHING TO DO WITH IT. IT'S BEEN ON FOR 1 MONTH NOW. MY WARRANTY EXPIRED AND NOW KIA WON'T FIX IT. THEY WARNED ME THAT IF IN A CAR ACCIDENT MY AIRBAGS WILL NOT DEPLOY. APPARENTLY THERE ARE MANY PEOPLE ONLINE COMPLAINING ABOUT THIS ISSUE. I HAVE CHILDREN I COMMUTE WITH EVERYDAY AND I THINK KIA SHOULD HAVE A RECALL ON THIS TO AVOID LAWSUIT IN THE FUTURE. WHAT HAPPENED TO THE CUSTOMER IS RIGHT AND PROVIDING EXCELLENT SERVICE TO HAVE CUSTOMERS COME BACK? I REGRET BUYING A KIA.
Mileage: 111,000
MY 2011 SORENTO ONLY HAS 89500 MILES AND YESTERDAY MY AIRBAG WARNING LIGHT CAME ON. TOOK IT TO THE DEALER RIGHT AWAY AND THEY SAID IT HAS TO BE DIAGNOSED TO SEE THE PROBLEM. IT WILL COST $120.00 JUST TO DIAGNOSE. I HAVE GONE ON LINE TO SEE IF THIS A RARE EVENT AND TO MY SURPRISE IT IS NOT. I WILL BE TAKING IT TO AN INDEPENDENT DEALER TO CHECK IT OUT. I FEEL THIS IS NOT GOING TO BE INEXPENSIVE. THIS IS A SAFETY ISSUE AND NHTSA SHOULD GET KIA TO CLEAN THERE ACT BEFORE SOMEONE DIES!!
AIRBAG LIGHT IS NOW ILLUMINATED AT 90000 MILES. IT CAME ON WHEN I STARTED MY CAR 2 WEEKS AGO AND HAS BEEN ON SINCE. NOTHING HAS HAPPENED TO CAUSE THIS.
Mileage: 90,000
THE AIRBAG LIGHT ILLUMINATES RED ON MY 2011 KIA SORENTO WITH 55,000 MILES. THIS INDICATES THE AIRBAG WOULD NOT DEPLOY IN A CRASH. ALTHOUGH KIA MOTORS HAS SENT OUT THE EXTENDED WARRANTY TO COVER THE AIRBAG CLOCK SPRING ASSEMBLY, THIS AIRBAG FAILURE WAS DIAGNOSED UNDER CODE B1764, AND IS A DEFECTIVE SEAT CUSHION WITH A REPLACEMENT COST OF $1300. THIS DEFECTIVE PART SHOULD BE INCLUDED IN THE EXTENDED WARRANTY FOR AIRBAGS, OR DETERMINE AN ALTERNATE FIX. A DEFECTIVE PART THAT IS NOT CRITICAL IN A CRASH HAS RENDERED MY AIRBAGS USELESS.
Mileage: 55,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
AIRBAG WARNING LIGHT CAME ON UNEXPECTEDLY EVEN THOUGH THE AIRBAGS HAVE NEVER BEEN DEPLOYED AND THERE HAS BEEN NO DAMAGE TO THE VEHICLE. I HAVE BEEN ADVISED BY THE DEALER THAT THE AIRBAGS WILL NOT DEPLOY SINCE THE LIGHT IS ON. MY VEHICLE HAS APPROXIMATELY 75,000 MILES. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS SAME ISSUE DESCRIBING A BROKEN CLOCK SPRING OR PASSENGER OCCUPANT SENSOR MAT. KIA HAS HAD THIS SAME ISSUE WITH OTHER MODELS AS WELL AND THERE NEEDS TO BE A RECALL ASAP.
Mileage: 75,000
MY AIR BAG LIGHT IS ON SO WE HOOKED UP THE SCANNER AND IT THREW THE CODE B1346 FOR THE CLOCK SPRING WHICH SEEMS TO BE A PROBLEM WITH ALOT OF OTHER'S AS WELL.I THINK THEIR SHOULD BE A RECALL AND I WILL BE CALLING KIA AND COMPLAINING
Mileage: 95,300
THE AIRBAG LIGHT LIT UP SO I TOOK IT TO THE DEALER. THEY SAID IT WAS THE CLOCK SPRING AND NOT COVERED UNDER WARRANTY. THEY ALSO WANTED TO LET ME KNOW THAT MY AIRBAGS WILL PROBABLY NOT DEPLOY IF I GET IN A WRECK. MULTIPLE OWNERS OF SORENTO'S HAVE COMPLAINED AND THERE SHOULD BE A RECALL. KIA RECALLED THE HONDO IN 2007 OR 08 FOR THE SAME PROBLEM. THIS IS NOT ACCEPTABLE! THEY WANT 500.00 TO REPLACE IT!
Mileage: 86,000
KIA SENT A NOTICE THAT THEY ARE EXTENDING THE WARRANTY FOR THE FRONT AIRBAG CLOCK SPRING ASSEMBLY. MY AIRBAG LIGHT IS STAYING ILLUMINATED SO I TOOK IT INTO THE DEALER FOR A DIAGNOSTIC. THE DEALER INFORMED ME THAT THE ISSUE IS NOT THE CLOCK SPRING ASSEMBLY ITS THE OCCUPANT CLASSIFICATION MAT. THIS MEANS THAT IF I AM IN A CRASH MY FRONT AIRBAG WILL NOT DEPLOY AND I AM RISKING THE LIFE OF MY PASSENGER. WHY IS THIS ISSUE NOT INCLUDED WITH THE NOTICE THAT THEY SENT SINCE IT ALSO INVOLVES THE AIRBAG AND THE AIRBAG SENSOR?
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,223.
Mileage: 95,223
AIR BAG LIGHT ON WITHOUT ANY ACCIDENT. THIS IS SAFETY MATTER. AIR BAG WILL NOT DEPLORE IN CASE OF ACCIDENT.
Mileage: 120,000
TAKATA RECALL KIA SORENTO 2011 MY DRIVER SIDE AND BACK PASSENGER DOORS DON'T OPEN FROM THE OUTSIDE WHEN NOT IN MOTION OR IN MOTION. MY AIR BAG LIGHT IS ON AS WELL. I CALLED KIA AND THEY WANT TO CHARGE ME $500.00 DOLLARS FOR A DIAGNOSTIC BECAUSE I AM OVER MY WARRANTY. I TRIED CONTACTING THE KIA'S HEADQUARTER AND ALL I GET IS A RECORDING. THIS ILLEGAL AND ITS EXTREMELY DANGEROUS IF I GET INTO A CAR ACCIDENT. I HAVE CHILDREN AS WELL. WHAT CAN I DO TO GET KIA TO FIX THIS MATTER. I WHEN ON THE WEBSITE AND READ SEVERAL COMPLAINTS WITH THE SAME PROBLEM. WHY IS THIS MATTER NOT A RECALL. KIA IS PUTTING PEOPLES LIFE IN DANGER. I NEED MY DOORS FIXED. I HAVE TO CLIMB THROUGH THE RIGHT PASSENGER CAR TURN ON THE CAR BRING THE WINDOW DOWN AND THEN WALK AROUND AND OPEN FROM THE INSIDE. THIS IS RIDICULOUS. KIA SHOULD NOT BE CHARGING OWNERS OF THERE VEHICLE FOR THIS SINCE ITS A SAFETY MATTER. PLEASE WHAT CAN I DO TO GET THIS MATTER FIXED AS SOON AS POSSIBLE?
ABOUT A MONTH AGO I DISCOVERED THAT MY AIR BAG LIGHT CAME ON. WELL APPARENTLY I AM NOT THE ONLY PERSON THAT HAS COMPLAINED ABOUT THIS. I CALLED MY NEAREST DEALERSHIP WHICH IS IN HUNTSVILLE ALABAMA TO LET THEM KNOW ABOUT THIS PROBLEM OF COURSE THEY INFORMED ME THAT THERE WILL BE A 120.00 CHARGE JUST TO CHECK TO SEE WHAT IS CAUSING THIS PROBLEM, I SUPPOSE TO HAVE AN EXTENDED WARRANTY WHICH I FEEL HAS EXPIRED SO THEREFORE THE CHARGES ARE ALL ON ME. I DID SOME RESEARCH ONLY TO FIND THAT THOUSANDS OF CONSUMERS HAVE COMPLAINED ABOUT THE SAME THING WITH THE SAME MODEL. I WANT TO KNOW WHAT CAN WE GET DONE ABOUT THIS ISSUE BEFORE SOMEONE GETS INJURED. THANKS ALETHA
Mileage: 60,000
WE TOO HAVE THE "AIR BAG" LIGHT LIT UP ON OUR KIA- HAVE DONE NOTHING TO CAUSE DAMAGE TO AIR BAG SYSTEM EXCEPT FOR MAYBE MOVE THE SEAT.
Mileage: 120,000
FAULT CODE B1620, INTERNAL FAULT REPLACE SRSCM. JUST OUT OF WARRANTY 107000 MLS. NO PREVIOUS AIR BAG DEPLOYMENT. MANY COMPLAINTS ON LINE BUT NO RECALL. $1000 TO FIX. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED AT KIA'S EXPENSE.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE AIR BAG WAS DEFLATING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE AHEAD STOPPED SUDDENLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO REAR END OF THE VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT MENTIONED THAT 24,000 MILES AFTER THE FAILURE OCCURRED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING AND THE FRONT PASSENGER SIDE SEAT AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Mileage: 60,000
AFTER CHANGING THE BATTERY THE AIRBAG/SRS LIGHT WILL NOT SHUT OFF. DIAGNOSTIC ERROR CODE IS B1346. THE ARE A NUMBER OF POSTINGS ONLINE ABOUT THIS WITH VERY DISSATISFIED CUSTOMERS. KIA DID A SIMILAR RECALL UNDER: 12V014000. CALLED KIA AND THEY SAID THEY WOULDN'T DO ANYTHING.
Mileage: 120,000
AIR BAG LIGHT CAME ON. TOOK THE VEHICLE TO THE DEALERSHIP AND THE SERVICE REP SAID IT WAS THE FAULTY CLOCK SPRING ASSEMBLY. THE SERVICE REP ALSO STATED THAT KIA HAD ALREADY ISSUED A SIMILAR RECALL ON A 2008 MODEL. IF THE AIRBAGS/SYTSEMS ARE VITAL SAFETY REQUIREMENTS. THEN WHY ARE THEY GOING BAD WITH-IN 3YRS OF BEING MANUFACTURED? PLEASE DO NOT WAIT UNTIL PEOPLE DIE TO ISSUE A RECALL.
Mileage: 120,000
ORIGINAL OWNER '11 SORENTO 4CYL, AWD W/TOW PACKAGE & APPROX 88K MILES. PROBLEM 1ST NOTICED ABOUT 2 MOS AGO WHEN SEAT BELT LIGHT BEGAN FLASHING WITH AUDIBLE CLICKING COMING FROM RELAY BEHIND DASH. IT WAS DAYTIME WHEN THIS HAPPENED 1ST FEW TIMES & I COULD NOT DUPLICATE PROBLEM. THIS ISSUE SEEMED TO HAPPEN AFTER STARTING CAR & WOULD GO AWAY AFTER A FEW MOMENTS OF DRIVING. RELEASING & RE-CONNECTING SEAT BELT HAD NO EFFECT. THE 1ST TIME IT HAPPENED @ NIGHT I REALIZED THAT THE HEADLIGHTS & DASH LIGHTS WOULD FLASH ON & OFF ALSO. STILL COULD NOT DUPLICATE PROBLEM, BUT BEING A MECHANIC I WATCHED FOR IT TO HAPPEN AND TRIED DIFFERENT THINGS TO SEE IF THEY HAD ANY EFFECT ON THE ISSUE. ALWAYS WOULD BEGIN AFTER INITIALLY STARTING CAR, BUT NOT DO IT MOST TIMES. THEN 3 EVENINGS AGO, I FOUND IT HAPPENING EVERY TIME I WOULD START THE CAR & WOULD EVEN DO IT AFTERWARDS DRIVING DOWN THE ROAD. I WAS 70 MILES FROM HOME & TRIED TO GET BACK. IT DIDN'T MATTER WHETHER THE HEADLIGHT SWITCH WAS ON, OFF OR AUTO, IT WOULD STILL FLASH ALL LIGHTS & SEATBELT LIGHT W/CLICKING FROM RELAY. ON THE WAY HOME, WHILE DRIVING A RURAL ROAD, THE LIGHTS AGAIN STARTED BLINKING ON & OFF CAUSING ME TO HIT A METAL POLE A DRAINAGE DITCH THRU FARMER'S FENCE INTO HIS FIELD. ACCIDENT PUSHED METAL BUMPER (BEHIND BUMPER COVER) BACK ABOUT 12", TORE THE ENTIRE FRONT END &LIGHTS FROM CAR & BENT HOOD BACK 1 1/2 FEET AND BUCKLED IT UPWARD - ALL OF THIS WITHOUT EVER DEPLOYING THE AIRBAG.THESE PROBLEMS ARE PREVALENT IN THIS CAR AS I HAVE READ, BUT I NOW HAVE A VEHICLE WHICH DESPITE IT'S DAMAGE WILL NOW DUPLICATE THE LIGHTS GOING ON & OFF EVERY TIME THE CAR IS TURNED ON. HAVE CONTACTED KIA CORP IN HOPES THAT THEY WILL WANT TO USE MY CAR TO GET TO THE CAUSE OF THIS ISSUE & FINALLY CORRECT IT. AS A MECHANIC I VERY WELL UNDERSTAND THE NEED TO BE ABLE TO DUPLICATE PROBLEM TO FIND CAUSE ..... KIA NOW HAS NO EXCUSE.
Mileage: 88,000
I HAVE A 2011 KIA SORENTO AND MY AIRBAG LIGHT IS ON WHEN I TURNED ON THE VEHICLE. I HAVE NOT YET TAKEN IT TO A DEALERSHIP BUT I AM SEEING A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. WHY HASN'T KIA RECALLED THIS? DO THEY REALLY NEED A DEATH IN ORDER TO FIX THE PROBLEM?
Mileage: 84,000
2011 KIA SORENTO AIRBAG LIGHT CAME ON OUT THE BLUE. TOOK TO DEALERSHIP WAS ADVISED EITHER DEFECTIVE PASSANGER AIRBAG OR THE SENSOR FOR PASSENGER SEAT. WOULD HAVE TO PAY $$$ TO PUT ON DIAGNOSTIC. CAR JERKS FORWARD WHEN SWITCHING GEARS. ALSO, CAR JUST ACCELERATED BY ITSELF.. PUT THE CAR IN PARK AND IT JERKS FORWARD. ITS JERKS SO HARD I COULD GET WHIPLASH.LIKE THE CAR DOESN'T WANT TO STOP.SCARRIEST THING EVER. I AM REALLY CONCERNED HOW SOMETIMES I DON'T EVEN HAVE TO PRESS THE BRAKE TO PUT IN GEAR. LAST, WENT TO CHANGE HEADLIGHT, RIGHTSIDE EXTREMELY JOT AND COULD HEAR BOILING LIKE SOMETHING COOKING.
Mileage: 98,000
AFTER JUMP STARTING THE 2ND BATTERY INSTALLED BY KIA IN 5 YEARS 4 MONTHS 21 DAYS ON MY KIA SORENTO, THE AIR BAG WARNING LIGHT CAME ON AND STAYED ON. I TOOK IT TO MY DEALER AND ASKED IF THIS MEANT THAT MY AIR BAGS WOULD NOT WORK, THEY SAID THEY THOUGHT THAT MIGHT BE THE CASE SO I HAD THEM LOOK AT IT. I WAS TOLD THAT THE AIR BAG MODULE ASSY NEEDED TO BE REPLACED AT 37,697 MILES AT THE COST OF $864.45 AND OF COURSE MY CAR WAS 4 MONTHS AND 21 DAYS OUT OF WARRANTY. IT SEEMS TO ME THAT SOMETHING THIS CRITICAL FOR SAFETY SHOULD NEVER GO OUT AND CERTAINLY BE COVERED UNDER WARRANTY THIS CLOSE TO 5 YEARS. MY STOP LAMP SWITCH WENT OUT 10/11/2011, 8,031 MILES AND WAS FIXED UNDER WARRANTY AND THEN ON 4/1/2013 IT WAS RECALLED. I HOPE THEY DO NOT WAIT THIS LONG FOR THE AIRBAG MODULE TO BE RECALLED AND I WOULD HOPE THEY WOULD ALSO REIMBURSE FOR THE REPLACEMENT THAT I HAVE PAID FOR. I NOTICE THAT I AM NOT THE ONLY PERSON WITH THIS COMPLAINT REGARDING THE AIRBAG PROBLEM ON THE 2011 KIA SORENTO.
Mileage: 37,697
THE AIRBAG SENSOR LIGHT IS ON AND THE DEALERSHIP IS SAYING I NEED A NEW PASSENGER AIRBAG WEIGHT SENSOR. THE COST IS $1,800! KIA PREVIOUSLY RECALLED THE 2007 AND 2008 MODELS BUT THE PROBLEM SEEMS TO BE HAPPENING ON NEWER MODELS AS WELL. IT SEEMS THAT THIS IS A SAFETY ISSUE AND NOT NORMAL WEAR AND TEAR. PLEASE CONSIDER A RECALL.
Mileage: 67,000
I TURNED ON MY CAR AND THE AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALERS A WEEK LATER AND WAS TOLD THE CLOCK SPRING IN THE STEERING WHEEL HAS A SHORTAGE AND IT WILL COST APPROX. $450 TO HAVE IT REPLACED. I WAS ALSO TOLD THAT THIS SERVICE IS NOT UNDER WARRANTY. *CN
Mileage: 94,300
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,800.
Mileage: 49,800
MY AIRBAG LIGHT IS ON AND ACCORDING TO THE KIA DEALERSHIP THERE IS A MALFUNCTION THAT NEEDS TO BE REPAIRED. THEY TOLD ME THAT MY CAR WENT OUR OF WARRANTY IN EARLY JUNE 2015 AND THAT I HAVE TO PAY FOR THIS REPAIR(APPROX $500.00). THIS STRIKES ME AS WRONG SINCE THERE HAS NEVER BEEN AN ACCIDENT WITH MY VEHICLE AND THUS THE AIRBAG HAS NEVER DEPLOYED. HOW CAN THEY CLAIM THAT MY AIRBAG IS BROKEN SINCE IT HAS NEVER BEEN USED/ACTIVATED? HOW CAN IT NOT BE THE MANUFACTURER"S/DEALER RESPONSIBILITY TO CORRECT THE DEFECT. COULD YOU PLEASE HELP ME WITH THIS SITUATION. CONSUMER EMAIL UPDATE ON SEPT 3, 2015: "THEY HAVE GIVEN US THE INFO TODAY REGARDING WHAT'S WRONG WITH THE AIRBAG: IT NEEDS A CLOCK-SPRING FOR THE AIRBAG THAT IS LOCATED SOMEWHERE IN THE STEERING COLUMN. I HAVE NOT HAD ANY HORN OR CRUISE CONTROL MALFUNCTIONS, BUT THE AIRBAG LIGHT IS ON ALL THE TIME." UPDATED 9/15/15*CW......UPDATED 12/10/15 *BF THE CONSUMER WAS INFORMED THE CLOCK SPRING NEEDED TO BE REPLACED. UPDATED 12/17/15. *JB
Mileage: 88,800
UPON STARTING VEHICLE THE AIRBAG LIGHT STAYED ILLUMINATED. TAKEN TO MECHANIC THAT STATES IT'S A MALFUNCTION IN THE AIRBAG SYSTEM. I'VE NEVER BEEN IN AN ACCIDENT OR DEPLOYED THE AIRBAGS. IT IS SCARY TO KNOW THAT IF I WAS INVOLVED IN AN ACCIDENT I WOULDN'T HAVE THE SAFETY OF AIRBAGS DESIGNED TO SAVE LIVES. I'VE TAKEN TO THE DEALER AND THEY WANT 2000 TO FIX. I FEEL THIS IS A SAFETY HAZARD AND SHOULD BE COVERED UNDER A RECALL. I HAVE DONE A LOT OF RESEARCH AND IT SEEMS LIKE IT'S A COMMON PROBLEM AFFECTING MANY SORENTO OWNERS. PLEASE INVESTIGATE.
Mileage: 131,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 60-70 MPH, THE CONTACT ATTEMPTED TO SWITCH LANES DUE TO CONSTRUCTION ON THE HIGHWAY AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED FRACTURES ON HER RIBS, NOSE, CERVIX, AND PELVIC BONE. THE REAR PASSENGER SUSTAINED RIGHT OPTICAL BONE AND SINUS BONE FRACTURES. THE CONTACT SUSTAINED A RIGHT LEG INJURY, HIP FRACTURE, AND SPINAL INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE CONTACT AND THE TWO PASSENGERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Mileage: 79,000
DASH LIGHT WITH THE AIRBAG LOGO CAME ON AS I WAS STARTING UP TODAY, AND STAYED ON. WENT STRAIGHT TO KIA DEALERSHIP, THE ONE WE ALWAYS USE. SERVICE ADVISOR SAID HE'S SEEN A LOT OF THEM, SAME PROBLEM. HE AGREED THAT $2,000 WAS VERY EXPENSIVE FOR THIS REPAIR. THIS MALFUNCTION DISABLES ALL THE AIRBAGS. IN THE EVENT OF AN ACCIDENT, WE ARE TOAST. KELLY BLUE BOOK RATES THIS VEHICLE AT A VALUE OF $9500, IN MINT CONDITION, WHICH THIS IS. 21% OF THE VALUE FOR A REPAIR? ARE YOU KIDDING ME? VERY DISAPPOINTED THAT THIS IS AN ISSUE FOR SO MANY ( I DID CHECK THE INTERNET, IT'S A COMMON PROBLEM) AND NO ONE CHOOSES TO TAKE IT SERIOUSLY. WE JUST WENT AROUND WITH THE TIRE PRESSURE MONITORING SYSTEM, AND FINALLY THEY REPLACED THAT ON A RECALL, BUT WE HAD A BLOWOUT ON I-81 AT 70 MPH THAT COULD'VE ENDED OUR LIFE.....SOMEONE NEEDS TO LOOK INTO THIS. I APPRECIATE ANYTHING YOU CAN DO.
Mileage: 95,511
AIRBAG SENSOR LIGHT CAME ON SUDDENLY. TOOK VEHICLE TO DEALERSHIP AND AFTER "RESETTING" THE SENSOR LIGHT THREE TIMES THEY NEEDED TO TAKE MORE DIAGNOSTICS. THEY CAME BACK THAT THE CLOCK SPRING NEEDED TO BE CHANGED. THIS REPAIR FOR PART AND LABOR IS $500. I COULDN'T GET IT FIXED TODAY SO IF I GET INTO AN ACCIDENT THE DRIVERS AIRBAG WILL NOT DEPLOY.
Mileage: 80,000
AIR BAG LIGHT CAME ON WILL NOT GO OFF HAVE AN APT WITH DEALERSHIP TOMORROW THEY SAY 45.00 TO RUN A DIAGNOSTIC CHECK BECAUSE THERE IS NO RECALL. AND IT IS NOT COVERED SO WE WILL SEE ABOUT A COST I DON'T FEEL SAFE NOT KNOWING IF MY AIR BAGS ARE NOT GOING TO WORK..UPDATED 07/13/15 *BF
Mileage: 89,400
THE AIRBAG LIGHT WENT ON WHEN I STARTED CAR AND WILL NOT GO OFF. THERE HAS BEEN NO ACCIDENTS.
Mileage: 66,000
GOOD AFTERNOON, I HAVE A 2011 KIA SORENTO AND THE AIRBAG LIGHT STAYED ON. WHEN I TOOK IT TO THE DEALER IT WAS THE CLOCK SPRING. I PAID TO HAVE MY VEHICLE FIX LAST FALL. HOWEVER, LOOKING ON THE INTERNET THIS SEEMS TO HAPPEN A LOT IN KIA CARS. WHY HAVENT KIA REPORTED THIS ISSUE? I WAS REAR ENDED RECENTLY AND NONE OF MY AIRBAGS DEPLOYED. IM WONDERING IF KIA IS HIDING THIS ISSUE. THE PERSON AT THE SHOP TOLD ME A CLOCK SPRING SHOULD NOT GO BAD ON A FAIRLY NEW VEHICLE. SOMEONE NEEDS TO LOOK INTO THIS SITUATION BEFORE SOMEONE GETS KILLED. KIA IS RIPPING OFF CAR OWNERS BECAUSE THEY WONT ACKNOWLEDGE THE PROBLEM PUBLICLY. HTTP://WWW.KIA-FORUMS.COM/KIA-CARENS-RONDO-FORUM/76352-AIR-BAG-LIGHT-CLOCK-SPRING.HTML I HOPE SOMEONE WILL INVESTIGATE THIS SITUATION. PLEASE COPY AND PAST THE ABOVE URL TO SEE WHAT KIA OWNERS HAVE TO SAY. UPDATED 10/17/2017*CN
Mileage: 91,000
TL* THE CONTACT OWNED A 2011 KIA SORENTO. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH AS WELL AS SPINE AND BACK INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK ALONG WITH WHIPLASH, THE SECOND PASSENGER SUSTAINED SPINAL, NECK, AND BACK PAINS. THE THIRD PASSENGER SUSTAINED MINOR BACK PAINS FROM THE IMPACT. ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND WAS NOT DIAGNOSED TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: (AIR BAGS). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
MY VEHICLE WAS TRAVELING AT ABOUT 50 MILES AND HOUR AND A CAR TURNED IN FRONT OF ME AND I T- BONED HIM. MY CAR WENT UP ONTO THE 2 FRONT WHEELS AND THEN SKIDDED INTO A TELEPHONE POLE AT ABOUT 30 MILES AN HOUR. MY CAR IS TOTALED. MY CONCERN IS THAT THE AIR BAGS NEVER DEPLOYED DURING EITHER IMPACT AND I THINK THEY SHOULD HAVE. I HAVE PICTURES TO SHOW THE CONDITION OF THE CAR...UPDATED 01/21/15 */BF UPDATED 01/26/15*JB
Mileage: 70,000
TL* THE CONTACT OWNED A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE STOPPED ABRUPTLY CAUSING THE CONTACT LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. THE CONTACT SUSTAINED HEAD AND FACE LACERATIONS DUE TO AN OBJECT EJECTED FROM THE AIR BAG WHEN IT DEPLOYED. THE CONTACT REQUIRED MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Mileage: 88,000
THE AIR BAG LIGHT ON THE DASH DOES NOT GO OFF I AM NOT SURE IF THAT IS A SAFETY THINK THIS THE AIRBAGS ARE NOT OR WILL DEPLOY WHILE WE ARE DRIVING. *TR
Mileage: 63,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Mileage: 106,000
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG SENSOR LIGHT ILLUMINATED INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO REMEDY WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
AIRBAG LIGHT CAME ON AT APPROXIMATELY 70000 MILES, RESET AND REMAINED OFF FOR A WHILE. BACK ON AT 72000 MILES. DIAGNOSED BY DEALER THAT IT IS RELATED TO FAULTY PASSENGER SIDE OCS SENSOR MAT, WITH REPAIR COST OF APPROX. $2000. CONTACTED KIA AND THEY CHECKED WITH DISTRICT MANAGER TO SEE IF THEY WOULD DO ANYTHING REGARDING THE ISSUE (FIX, DISCOUNT, ETC.) AND WAS INFORMED THEY WOULD NOT. UNFORTUNATELY OUT OF STANDARD WARRANTY DUE TO MILEAGE...WHICH TO ME A SAFETY SENSOR BECOMING FAULTY WOULD HAVE NOTHIN TO DO WITH MILEAGE AND IS NOT REALLY THAT OLD. EXHUBERANT COST FOR MOST PEOPLE TO REPAIR, WHICH WE CURRENTLY DO NOT HAVE FINANCES TO DO. IN RESEARCHING, AFTER THE FACT, APPEARS KIA HAS HAD A LONG LINE OF ISSUES WITH AIRBAG AND OCS SENSORS. MAKES ME WONDER IF ISSUES STILL EXIST IN THIS MODEL, BUT MOST ARE STILL BEING COVERED UNDER WARRANTY OR IF WE HAPPENED TO JUST GET A "LEMON". (NOT ONLY ISSUE WE HAVE HAD WITH CAR, BUT BEING RELATED TO SAFETY WANTED TO SHARE.) *TR
Mileage: 72,000
WHEN MAKING A LEFT TURN AT APPROXIMATELY 5-10 MPH, I WAS BROADSIDED ON DRIVERS SIDE BY ANOTHER SUV TRAVELING AT 35MPH. NONE OF MY AIR BAGS DEPLOYED. I WOULD HAVE EXPECTED THE SIDE HEAD RAIL BAG TO DEPLOY, PARTICULARLY THE ONE RIGHT NEXT TO THE DRIVERS HEAD. IT DID NOT. ACCORDING TO THE IIHS, THIS AIR BAG SHOULD HAVE DEPLOYED IN THIS TYPE OF SIDE-IMPACT CRASH. I HAD TO BE TAKEN TO THE LOCAL HOSPITAL BY RESCUE SQUAD AND AM SUFFERING WITH SEVERE BACK AND NECK PAIN AS WELL AS SEVERE HEADACHES FROM THIS COLLISION...UPDATED 10/08/14 *BF *TR UPDATED 3/24/2015 *JS
Mileage: 48,262
2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO AIRBAG LIGHT ILLUMINATED. *SMD THE DEALER RECOMMENDED REPLACING THE AIR BAG, AT A COST OF $ 1200.00*JB
FRONTAL COLLISION AT 55 MPH, FRONT AIR BAGS DEPLOYED, BUT INSTANTANEOUS SIDE IMPACT FROM OTHER VEHICLE RESULTED IN SIGNIFICANT IMPACT TO THE PASSENGER SIDE, BROKEN SEAT, RIGHT SIDE INJURIES (RIBS, BACK, PUNCTURED LUNG), AND THE SIDE AIR BAGS DID NOT OPEN (FAILED TO DEPLOY) WITH THIS SIDE IMPACT. VEHICLE WAS TRAVELING NORTH AT 55 MPH, AND WAS STRUCK BY A WESTBOUND TRUCK TRAVELING 35 MPG...UPDATED 10/08/14 *BF *TR UPDATED 3/24/2015 *JS
Mileage: 48,000
SIGNIFICANT SIDE IMPACT ON FRONT PASSENGER SIDE DOOR, BUT SIDE AIR BAGS DID NOT DEPLOY. PASSENGER'S SEAT WAS BROKEN, AND PASSENGER RECEIVED BROKEN RIBS, PUNCTURED LUNG, FRACTURED VERTEBRAE. VEHICLE WAS DECLARED A TOTAL LOSS. *TR
Mileage: 48,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER HOWEVER, THE VEHICLE WAS DIAGNOSED BUT, NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000...UPDATED 12/29/14 *BF THE CONSUMER STATED THE DEALER ADVISED THE MANUFACTURER WOULD NOT ASSIST WITH REPAIRS DUE TO THE VEHICLE'S MILEAGE. THE CONSUMER BELIEVES THE MILEAGE SHOULD NOT BE A FACTOR WITH THIS PARTICULAR FAILURE. UPDATED 9/28/2015*JS
Mileage: 67,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER AND PASSENGER'S SIDE FRONT, CURTAIN AND SEAT CUSHING AIR BAG DEPLOYED INADVERTENTLY, CAUSING THE CONTACT TO BECOME STARTLED AND CRASHED INTO A MEDIAN. THE MANUFACTURER INVESTIGATED THE AIR BAG FAILURE AND CONCLUDED THAT THE CONTACT HAD SHIFTED INTO TWO-WHEEL DRIVE AND CAUSED THE AIR BAGS TO DEPLOY. THE CONTACT SUSTAINED A NECK INJURY AND THE PASSENGER SUFFERED A CHIPPED TOOTH AS A RESULT OF THE ERRONEOUS AIR BAG DEPLOYMENT. THE DEALER PERFORMED A DIAGNOSTIC AND REVIEWED THE EVENT DATA RECORDER, WHICH INDICATED A LOW BATTERY BUT DID NOT SPECIFICALLY INDICATE AN AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 49,447.
Mileage: 49,447
DRIVER ON SIDE-STREET TRIED TO CUT ACROSS MAIN ROAD DIRECTLY IN FRONT OF ME CAUSING ME TO SWERVE TO AVOID HER. MY KIA SORENTO THEN HIT A BRICK WALL AND A 2,000+ POUND CAST IRON ENTRANCE GATE. NONE OF MY AIRBAGS DEPLOYED! THAT IS WHY I BOUGHT THE CAR, FOR SAFETY FOR MY NEW FAMILY. BY THE LOOKS OF THE DAMAGE AND WHERE THE IMPACT WAS, THE OFFICERS AND I WERE ALL SURPRISED THAT AIRBAGS DID NOT DEPLOY. HAD I HAD A PASSENGER OR WAS NOT WEARING MY SEATBELT, THERE COULD HAVE BEEN SOME SERIOUS INJURY AS A RESULT OF THE IMPACT. PICTURES CAN BE FURNISHED TO DOCUMENT THE IMPACT AND DAMAGE TO THE 2011 KIA SORENTO LX AWD. *TR
Mileage: 27,900
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH DOWNHILL IN ICY WEATHER, THE VEHICLE BEGAN TO SLIDE UNCONTROLLABLY UNTIL CRASHING INTO A TREE. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY NOR DID THE HEADREST PREVENT WHIPLASH, AS DESIGNED. THE CONTACT SUFFERED WHIPLASH AND REQUIRED PHYSICAL THERAPY. THE DEALER WAS NOTIFIED OF THE INCIDENT AND STATEDT THAT THE SAFETY FEATURES IN THE VEHICLE WOULD ONLY OPERATE IF THE VEHICLE WAS INVOLVED IN A SEVERE CRASH. THE FAILURE AND CURRENT MILEAGE WAS 8,000.
Mileage: 8,000
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE PARKED THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE OSC MAT SENSOR IN THE FRONT PASSENGER SEAT WAS DAMAGED BY WATER AND NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Mileage: 45,000
I WAS IN A THREE CAR ACCIDENT IN WHICH I REAR ENDED A STOPPED VEHICLE AT 40MPH. UPON LOOKING AT KIA'S OWN WEBSITE AND THE OWNER'S MANUAL FOR THE 2011 KIA SORENTO, I CAN SEE THAT THE IMPACT TOOK PLACE ON THE AIRBAG SENSOR ON THE DRIVERS SIDE OF THE VEHICLE. THE AIRBAGS FAILED TO DEPLOY & THE FRONT DRIVERS SIDE SEAT BELT & FRONT PASSENGER SIDE SEAT BELT FAILED TO 'LOCK'. THIS RESULTED IN MY 92 YEAR OLD GRANDMOTHER HITTING THE DASH WITH HER FACE, AND I AS THE DRIVER, HIT MY HEAD ON THE STEERING WHEEL SUSTAINING A CONCUSSION & WHIPLASH. I AM STILL SUFFERING SEVERE PAIN THAT I HAVE TO BE MEDICATED FOR WITH NARCOTICS, AND SHORT TERM MEMORY LOSS. MY GRANDMOTHER, LUCKILY ONLY SUSTAINED FACIAL BRUISING. *TR
AIRBAG OFF INDICATOR IS ON WHEN FRONT PASSENGER (160 LB) IS SEATED ON A CUSHION. AIRBAG OFF INDICATOR IS OFF WHEN FRONT PASSENGER (160 LB) IS SEATED WITHOUT A CUSHION. *TR