2011 KIA SORENTO Electrical System Problems

I was driving and my Kia started over heating and smoking and smelled like plastic burning I got it towed to the Hendricks of Kia and it sat there for 2weeks and I contacted them about giving me a lender until they fix my engine problem and they told me that my engine is not under warranty but is a recall I didn’t blow my engine I recently bought it about 6 months ago

The engine light comes on and then the wheel lock light will come on and the car will disengage from 4 wheel drive to 2 wheel drive while driving

The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 55 MPH, the vehicle started to lose motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that several unknown warning lights were illuminated before pulling off the roadway. The hood was opened and there was white smoke coming from the engine compartment. The contact stated that the smoke then dissipated. The vehicle was towed to a local mechanic. The mechanic diagnosed the vehicle and determined that the alternator and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

Mileage: 200,000

there are eight recalls on my car I do not trust dealerships I do not trust mechanics I work on my own car I have very bad experience with mechanics I would rather return my car to the dealership I want to sell my car do the dealership eight different recalls is too much

The contact owns a 2011 Kia Sorento. The contact stated that while driving 55–60 MPH, the engine overheated and the vehicle stalled while making a turn. The vehicle stalled and failed to restart. Several unknown warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V877000 (Engine). The vehicle was towed to an independent mechanic, but no assistance was provided. The vehicle was towed to another independent mechanic, but the cause of the failure was not determined. The vehicle was towed to the local dealer where it was determined that the battery and bracket needed to be replaced. The dealer also informed the contact that the engine and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was unknown.

The contact owns a 2011 Kia Sorento. The contact stated that while attempting to unlock the vehicle with the key, the front driver side door opened; however, the other doors failed to open as intended. No warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired due to the cost. The contact stated that on another occasion, the interior lights failed to work as intended and several unknown warning lights were illuminated. The check engine and ABS warning lights remained illuminated. The contact stated that the buttons on the steering wheel failed to operate as intended. The vehicle was taken to the dealer and the contact was informed that the vehicle could not be connected to the diagnostic machine. The contact stated that the dealer refused to update the antitheft system or perform the recall repairs linked to the VIN. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

My KIA Sorrento spontaneously engulfed in flames approximately 200 yards from my home. This is not a vehicle crash the car had flames coming from the vents and floor boards. I was the driver my daughter was the passenger and my granddaughter was in the rear car seat we barely escaped with our lives before it exploded and we were steps away as car debre was flying past us.

The ABS, down hill light, and swaying light came on. As I was pulling into a parking space slowly with my foot on the brakes, the car sped forward knocking over a post and shrubs.

My car has been in the Kia shop for engine. We just stopped on the freeway and for the module recall and my safety bag is just constantly on since I’ve gotten it and now I’m noticing electrical issues that shouldn’t be someone told me. Hey you need to file a complaint because your car can catch on fire And I don’t know what else to do but to do a paper trail just in case but it’s been recalls after recalls

My headlights are not working properly. This is an ongoing issue with Kia model vehicles- check online forums

3 different episodes suv will start by appear warning lights downhill, slippery road, abs, engine , decrease speed, shuts down, tire pressure finally battery dead and rubber smell. I've had it fixed once mentioned it was Altarnator, second time battery, finally third time something electrical or unknown. Total cost now $3000 and my life in danger al 3 times and towec.

This very dangerous issue has happened at least 3 times. It happens in frequently but is terrible when it happens because at night you are put into immediate darkness with no warning. Upon flashing the high beams on or using the turn signal the headlights go dark/off. Then you need to restart the car. This is particularly dangerous when driving on dark or high traffic roads because the driver cannot see anything.

The contact owns a 2011 Kia Sorento. The contact stated that the “Low Oil Pressure” warning light was illuminated. The contact stated that there was engine oil leaking underneath the vehicle. The vehicle had been taken to a certified mechanic where it had been diagnosed that the oil pressure switch had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 10V388000 (Electrical System). The vehicle had not been repaired. The contact was referred to the manufacturer. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall or in the Technical Service Bulletin with the manufacturer ID number 026 and NHTSA ID Number: 10235099 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 170,000.

Mileage: 170,000

I bought my 2011 Kia Sorento used from a dealership. The Air Bag Warning light was on & I insisted that they inspect car before I buy it, which they did. I go to pick the car up & the Air Bag Warning light is still on. When I questioned it, I learned that, for SOME REASON, a car's #1 safety feature, the Air Bags, is NOT part of PA's Safety Inspection!! A couple months go by and 1 by 1 the Bluetooth/Audio controls on the steering wheel stop working. So, after reading the Owner's Manual & finding that there is no fuse for the steering wheel controls, I go online to see if I can find the cause &/or how to fix it. That's when I run across hundreds of posts/blogs from other 2011 Sorento owner's saying the exact same thing happened to them and all the replies say that it's caused by the Clock Spring and upon replacing it, all their Bluetooth/Audio controls on steering wheel worked again. I then remember the letters regarding the Clock Spring in with the car's Owner's Manual. I have 2 letters, 1 from 2017 & 1 from 2019 saying that Kia Extended the Warranty on the Clock Spring to 15 years. To take the car to a Kia dealership and have the Air Bag Warning light diagnosed & if it's determined that the Clock Spring is reason it's illuminated, Kia will pay to fix it. What I don't understand is if Kia saw fit to issue TWO identical letters TWO years apart from each other, why didn't they just issue a recall? They obviously knew it was a problem that effected most, if not all of the 2011 Sorento's manufactured. And the real reason I'm writing? Since my research on the internet TWO EXTREMELY DANGEROUS things have happened. 1)my horn no longer works! At 1st it worked when it wanted to but now it doesn't work at all! I've almost gotten in 3 accidents because of it & my car will NO LONGER PASSES INSPECTION and 2) Now the Air Bag system cannot detect when someone is in the passenger seat, so their Air Bags never turn on!! The Extended Warranty expires in 2024 & NO RECALL!????

1-The front air bag sensor will nor register if a person is sitting in the sear, no matter the weight. 2-The modem keeps direction the vehicle to steer right. No matter how many alignments and parts are replaced, the ECM will not correct itself 3-KIA dealers will only repair the problem if the customer pays $$$$$$$$

Car dash lights flashed and car shut down

The Hydraulic Electronic control unit (HECU) may experience an electrical short , whioch can result in an engine compartment fire while paked or driving the car.

I called Courtesy KIA in Altoona, PA. I informed them that I have another recall addressing this latest issue "The Hydraulic Electronic Control Unit," as I was there last month addressing another recall. That situation was resolved. However, I called today 5/13/24 at about 12:50PM and was told by service dept. member Toby that we already have all the parts we can order for recall. He also told me to call him back in a month??? My concern is I am getting a letter saying the engine could catch fire and I am being told to call back in a month. I just wanted to log this incident for my personal file to show that I am trying to remedy the problem. Regards, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Kia Sorento. The contact stated while attempting to unlock the vehicle with the key fob, the contact heard the doors unlocking, but the rear doors failed to unlock. Additionally, the contact stated that the failure initially started after the vehicle was serviced by the dealer. No warning light was illuminated. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 92,000.

Mileage: 92,000

The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the "Theft Prevention" warning light was illuminated, and several other warning lights were blinking on and off. The contact stated that the vehicle lost power steering and braking functionality. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact stated that after several attempts a relative jumpstarted the vehicle. The contact drove the vehicle back to the residence and parked the vehicle. The contact stated that the battery was replaced; however, the battery became drained. The contact stated that when the vehicle was jumpstarted, the ABS warning light illuminated. The contact no longer drove the vehicle. The contact had not taken the vehicle to a dealer or to an independent mechanic to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 225,000. VIN tool confirms parts not available.

Mileage: 225,000

After my daughter pulled into her school parking lot on Friday morning, 4/19/24 she reported smelling a very bad smelling smoke. She immediately got out of the car because she then saw flames from under the hood. The car lit on fire, and was completely totaled. I have since been made aware of the recall that causes engine fires.

Knock Sensor Code came up when having my car checked P1326

My Kia Sorento 2011 in November 2023 started having the instrument cluster warning lights flashing, abs warning light, tire pressure light and sometimes the check engine light. There is also a very strong burning or melting smell when the car is on. I was very scared to drive my car and have had to find ways to get to work when I received the notice from Kia that there was a recall SC284. About HECU fuse that many Kia Sorento 2011 owners are having issues with the engines catching fire while driving or parked. And the symtoms before a fire occurs are the same as I have experienced with the instrument cluster illuminating and the strong burning smell as well. Its April 2024 and I haven't had a car since November 2023 because the recall has yet to be remedied. This is completely unacceptable I cannot drive I cant take my car to emmissions and might eventually get my car towed due to not being able to it not passing emissions and cant pass for registration. There needs to be compensation for this inconvenience and for this recall not being a priority.

Preventative complaint. I received a recall notice on November 14, 2023 regarding recall of my 2011 KIA Sorento. Recall #23V652000. Manufacturer's recall #SC284XM. I have contacted my dealer, Danbury CT KIA to find out when they can repair the recall. They just keep stating that they don't have the parts. The recall is not done in a timely fashion and I am greatly concerned that my only car could catch fire at any time. This should be repaired immediately if such a great hazard is possible. Lives could be in jeopardy since I seldom have my grandchildren in my car. Please provide Danbury Connecticut KIA the necessary parts to address the recall.

Family and i were driving home from soccer and car violently stuttered felt like we hit a deer. This has happened three times now and has caused solenoid a in transmission to fail which i fixed . My wife smells a burning smell also randomly.

I’ve gotten approved to buy another car and was going to trade my 2011 Kia sorento but still has open recall and Kia dealership has no answers when they can fix. What do i do. Thank you for your help!

The engine showed signs of overheating and smoke emissions. The vehicle was taken to a authorized Kia dealership where the recall components: KSDS software, and one other out of the three recall components was replaced. The KSDS software failed to activate and the engine overheated several days later, the vehicle was taken to a dealership where the engine recall replacement order was refused and instead was given a cost estimate of $10,000 USD to replace.

The contact owns a 2011 Kia Sorento. The contact stated that when the vehicle was started, the horn was inoperable and the front and rear driver's side windows did not go up and down as designed. In addition, the air bag warning light was illuminated. The vehicle was taken to the dealer several times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

While driving on the freeway, the car began to lose power. As I struggled to maneuver to the right lane to pull over, something under the hood caught on fire and black smoke came billowing out. We were able to get out of the car before a young man traveling in he opposite direction saw us and turned around to help. With his help we were able to get my grand kids out and into his car. Thank God that he was not criminally minded. I then called AAA who towed the car back to our home. This happened in July 2023. In October, I received a safety recall notice warning of a possible fire happening. I contacted the local Kia dealership and was told that there was nothing they could except wait and that it could take up to a year or receive the part to remedy the problem. I then contacted Kia Headquarters and was told the same thing. It is now January 2024, and still no remedy and no operable vehicle.

The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there was an abnormal burning odor coming entering the cabin of the vehicle. The battery warning light was blinking intermittently. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 230,000. VIN tool confirms parts not available.

Mileage: 230,000

The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds and while the vehicle was idling, the voltage reader indicated that the voltage was fluctuating between 11.2 and 19.20 volts. The lights within the vehicle were illuminated, the radio would turn on, and other electrical systems would suddenly activate. The contact had to unplug the negative cable for several minutes for the charging system to work correctly. The failure persisted after the repairs and had since become more consistent. An independent mechanic inspected the vehicle and determined that the alternator had failed and needed to be replaced. The alternator was replaced. The vehicle had not been taken to be diagnosed after the failure. The contact replaced the battery however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

As I was backing into my driveway on Thursday 1/18/2024 @ 5:25 pm. I was on my way home from work. As I was backing into my driveway I lost power, the ABs and the MIL light both came on, the abs went off but the MIL began to flash and I lost all power in the car. I shut it off immediately and we pushed my car the rest of the way into the driveway. I had received a KIA Safety recall notice that said if this happens, Call KIA, immediately to request a tow to the nearest Authorized dealership. Was told they cannot perform this task and that I need to wait till tghe figure out the recall before they will help me. I have no vehicle to get back and forth to work now and KIA is refusing to help me.

I'm supposed to park my 2011 Sorento outside and away from structures, and not drive it until Kia comes up with a part/solution to fix the engine compartment fire issue relating to NHTSA Recall # 23V652000 (manufacturer recall # SC284XM). This warning was issued Sept 25th, 2023. It's now been over 3 months. Am I supposed to walk everywhere, use a Ride Share service, or take public transportation??? If Kia won't fix it, they should give me another vehicle to drive....or purchase the vehicle back from me for what I paid for it in 2022, less 1 year's depreciation.

The contact owns a 2011 Kia Sorento. The contact stated that the dealer had replaced the front passenger's side and driver's side door handles; however, after the repair, the front passenger's side door handle fractured. The vehicle was taken to the dealer, where the front passenger's side door handle was replaced at the contact's expense. Additionally, the contact stated that the front and rear passenger's side doors, and the rear driver's side door failed to open from the outside while pulling the doors handles. The contact stated that the steering control buttons, and the cruise control mode had become inoperable. The air bag warning light was illuminated. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The contact also stated that while shifting into park (P), the vehicle made an abnormal clunking sound and the gear shifter moved beyond the park (P) position. The contact stated that the failure occurred intermittently. The contact stated that the interior lights of the vehicle failed to turn off. The ABS, TPMS, traction control, check engine, air bag warning lights, and other unknown warning lights were illuminated. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

2011 Kia Sorento headlights come on during the bright part of the day and also turn off while driving at night in the auto mode. It is dangerous to be driving while at night when headlights just go out at any time and all the other inside dash lights go dim. It also happens that the headlights come on during the afternoon when it is bright outside also and causes the inside dash lights to go dim. Have seen several Kia owners complaining about this same issue. Very, very dangerous to drive at night. No warning of this is going to happen. This is putting us and others at risk of a life threatening situation. No dealership or auto repair shop can address the problem unless they are there when it actually happens. It is available for inspection at anytime to fix this problem.

This defect was repaired as a recall, repaired again by a shop, and is doing the same thing again. The dash lights for ABS, downhill accent, and the anti-skid light up when first start up. The second time of this defect the car would not start, the anti-thief system was activated (lights and horn were activated). Repair was done in my driveway because the vehicle would not start. I contacted a dealer about the second time and was told this problem had already been repaired by a recall. The second time the switch/commutateur interruptor, NAPA part # SL1031 was replaced. Now those same dash lights are back on.

While driving, the front end of the car made a thud sound and vibrated, the lights on the panel came on, the engine light, battery light, key light, and the steering wheel locked up. This happened 3 times in a week. If we had been going faster it could have caused an accident because of car suddenly slowing down and loss of steering. After turning off and then back on it worked again but never know when it could happen again. Yes my car is available upon request. No codes come up when our mechanic diagnosed it, hasn't been to a Kia dealership yet, can't get in until Nov. 6. Refer to article "2011 Kia Sorrento's problems with sudden surging and engine stalls led to 7 investigations, 6 recalls." My mechanic referred us to this article as he thinks our car has a related problem. This problem happened without any warning.

Rear passenger door will not open from outside. Have been told other Kias have had recalls due to this. Also radio will not work and stays on a static screen. And makes driving at night worse by being blinded by the radio screen( gets bright white)

Both rear doors do not open from the outside and only the passenger rear door will open from the inside, leaving the driver side rear, not accessible from the inside or the outside. The middle row of seats do not adjust backwards or forwards. The controls on the steering wheel do not work at all.

Mechanical failure in the wiring harness, caused smoke to come out of vents (melted wires). No evidence of rodent damage. Safety was put at risk, immediately dialed 911. As a result several electrical features do not work. Air/AC/heater, power windows nor headlights. Two mechanics & insurance claims representive deemed it "mechanical" failure despite the vehicle being inspected two months prior. Only symptoms that occurred prior were a fused being tripped; interior lights and radio didn't work when this happened.

I just got this car and it haseven been 30days I read the NHTSA Action Number: DP21003 and it is exactly same problem. It started with spark plugs weak and changed them out then AWD check engine light oil and the battery light came on. And the car wouldn’t move as fast and had a code of P0336 which was the Cranckshaft sensor got that changed and I’m still having issues with accelerating and rpm’s going up without pressing the gas pedal hard and suddenly speeding

My 2011 Kia Sorento caught fire while parked outside in parking lot overnight while I slept the police an fire department said my vin had two active recalls on it it started fire on its own without even being driven now I’m out of a car

First the driver door won't open from the outside. I called Kia and they said the vehicle was inspected and they didn't find anything wrong at the time, this was before I purchased the vehicle. Second while driving the vehicle, I noticed when making a left turn the headlights would turn off while driving. I turned the headlight switch from auto on to the on position they came back on then kept on blinking on and off when I hit a bump in the road. I noticed they flicker when I'm behind another vehicle at a stop light. This is a very dangerous situation if someone doesn't see you making a turn or something.

Time chain tensioner is faulty and camshafts have been updated the 2011 model. I just purchased a 2011 Sorrento Ex and it will cost 5000 to do the upgrade. The air bag has caused problems in the electrical systems of the horn. This cost 400 to replace airbag.

The contact owns a 2011 Kia Sorento. The contact stated that while driving at an undisclosed speed at night, after applying the turn signals, the headlights and instrument panel lights became inoperable. The contact related the failure to the electrical system; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.

Mileage: 138,000

The contact owns a 2011 Kia Sorento. The contact stated that while driving at an undisclosed speed at night, after applying the turn signals, the headlights and instrument panel lights became inoperable. The contact related the failure to the electrical system; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.

Mileage: 138,000

My headlights are randomly going off and back on while driving. It was just happening under the auto setting while turning, then on auto only at anytime. Remained on in the “on” mode. Last night went off on the highway under the ON mode so getting worse.

Headlights either blink on and off or turn off for about 5 seconds and then will go back on. It also will blink when using the directional. It does this while driving and parked. Also, the horn has just stopped working.

Part failure. Electronic control module for air bag. Air bag warning lamp illuminated and remain lit on dash. Local autopartsO’reilleys on board diagnostic tool reads two codes. B1620 internal fault- replace SRSCM and B1764 body sensor MAT defect. This Kia Sorento has had several repairs done via KIA recall and safety campaigns. 2017 clean and seal and or replace rear wheel speed sensor housing … could AND did illuminate ESC ABS and HILL Climb on dash… vehicle operated in southern Louisiana . Air Bag warning lamp. 10/10/2019, 147716 miles . Code found at Kia performing clock spring assembly warranty extension code for high resistance. Replaced clockspring and cleared code. High resistance is Key at this time. Also the cruise control began to function properly after the lamp turned off. May 28 kia letter concerning newly developed computer software for ECU, engine control unit. Repaired July 28 2021. June 2016, August 2019, Kia Sorento airbag clock spring assembly warranty extension. Air bag illumination. These letters state the warranty extension will be 15 years and subsequent air bag illumination will be diagnosed at no charge for 15 years. Yet I have two codes, return to Kia to validate and am charged for diagnostic as well, the air bag lamp still illuminated. Explained I need NEW SRS module at cost of estimated $1200. Vehicle does not communicate with SRSCM. Recommend replace the airbag control module I ask, is it ossicle with NEW updated ECu as well as prolonged Air bag illuminated due to HIGH resistance from clock spring malfunctioning, could this feedback and prolonged exposure cause the airbag co trip module to malfunction ? Airbags are a safety issue. The electronics should not falter .

On 06/05/2019 my Kia Sorrento 2011 vin [XXX] EX V6 2WD engulfed in flames yards from my home as my family barley escaped as it exploded. My husband in shock across the street video taped and took pictures of this horrific event. This is not a accident incident no other vehicle or object involved. Kia complaint filed #[XXX] accident millage: 99,000 Police report filed w Missouri Hwy Patrol Corporal Kline #[XXX] Vehicle was "inspected" post fire by a Kia inspector reported due to fire undetermined cause?! Vehicle purchased at World Kia in Joliet 2525 W. Jefferson Joliet, IL 60435 on 10/01/2015 registered Certified Manufactured warranty purchase Vehicle # [XXX] administration address: 175 W. Jackson Chicago, IL 60604 Extended Warranty purchased at the time of sale. Warranty extension program letter dated 11/07/2016 received to me purchaser: [XXX] current address: [XXX] [XXX] Please contact me with any additional documents, pictures, or statements My insurance didn't cover the full financed balance... I appreciate any information you have, Thank you, [XXX] Kia did not honor any warranty's INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Intake manifold runner control actuator on 2.4L engine has an inherent defect. The plastic coupling that connects the runner male connection on the side of the intake manifold to the runner control actuator has cracked twice, requiring several replacements of the runner control actuator at a cost of approximately $300 (part and labor) each repair. The coupling can't cost more than 25 cents to manufacture but once it cracks, you can't just buy the plastic coupling; you have to replace the entire runner control actuator. Suggest Hyundai/Kia manufacture the coupling from a metal capable of high temperature application and make just the coupling available for purchase.

The contact owns a 2011 Kia Sorento. The contact stated that while her granddaughter was driving at 35 MPH, the a white smoke began to emit from the vehicle the oil and battery warning lights illuminated on the instrument panel. A fellow motorist then alerted her that her vehicle was on fire and urged to to pull over and exit the vehicle. Upon exiting the vehicle, the vehicle became engulfed in flames. Her granddaughter called the authorities as the fire department was able to extinguish the fire. A fire report was filed; no injuries were reported. The vehicle was towed to a junk yard and deemed a total loss. The manufacturer was notified of the failure and was a case was filed. The fire department determined that the cause of the fire was electrical. Upon investigation, the contact discovered NHTSA Campaign Number: 11E041000 (Equipment) which she linked to her failure. The failure mileage was a approximately 192,000.

Mileage: 192,000

Passenger low beam kept burning out. I kept replacing. This morning, on my way home from work (I work nights on an ambulance) I could smell burning, and saw that the light was out once again. Got home, and the entire connector/wiring to the bulb was completely melted and sizzling, with a small flame at the base of the plastic connector. This is outrageous. There were recalls for this EXACT issue for other Sorentos, but mine was not included. This could have started a major vehicle fire, and I cannot afford a vehicle electrician. Kia should be replacing this.

I was driving on the freeway, my car just stopped, it wouldn't start I had to have it towed.

THE CONTROL OPTION FUNCTIONS ON THE STEERING WHEEL FAIL. CRUISE CONTROL, RADIO, AND PHONE BUTTONS ALL HAVE FAILED.

Mileage: 95,000

MY ALTERNATOR WENT OUT AND KIA REPLACED IT, I WAS STILL UNDER WARRANTY WITHIN 15 MONTHS THE SECOND ALTERNATOR WENT OUT ON THE FREEWAY TRAVELING AT 70 M HR THE CAR WITH NO WARNING THE CAR COMPLETELY DIED ON THE INSIDE LANE NO BRAKES, NO GAS, NO LIGHTS, THIS WAS SUCH A DANGEROUS WE COULD HAVE BEEN KILLED I HAD TO PAY OVER 900.00 TO GET THIS REPLACED, I'M CONSTANTLY HAVING TO REPLACE BATTERIES AND ALTERNATORS I'M KNOW FOR THE 3RD TIME HAVING TO HAVE THIS DONE AGAIN

INSTRUMENT PANEL WARNING LIGHTS ALL COME ON DURING DRIVING. SHUT VEHILE OFF AND RESTART AFTER SEVERAL HOUR , RESTART AND THE WARNING LIGHTS ARE ALL OFF. THEY WILL ALL COME BACK ON AGAIN AFTER A WHILE WHEN DRIVING .THIS HAS BEEN INTERMITENT FOR TWO MONTHS

Mileage: 111,550

THE HEADLIGHTS WILL GO OFF AT SPORADIC TIMES WHILE DRIVING. THIS CONDITION IS FRIGHTENING, PARTICULARLY AT NIGHT SINCE WE LIVE IN A RURAL AREA WITH NO STREET LIGHTS ON MANY OF THE ROADS. IT IS EXTREMELY DANGEROUS TO FIND YOURSELF IN TOTAL DARKNESS ON COUNTRY ROADS THAT HAVE DEEP DITCHES ON EITHER SIDE.

Mileage: 117,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT KEYFOB FAILED TO UNLOCK ANY OF THE DOORS ON THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO NAPLETON RIVER OAKS KIA (1951 RIVER OAKS DR, CALUMET CITY, IL 60409) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.

Mileage: 100,000

THE DRIVER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. IT IS LIKE THE DOOR IS LOCKED, HOWEVER IT IS NOT LOCKED. IF I AM IN AN ACCIDENT OR NEED TO BE TAKEN OUT OF THE VEHICLE, NO ONE WILL BE ABLE TO OPEN THE DOOR TO GET ME OUT. IT REMAINS THIS WAY AT ALL TIMES; INCLUDING WHEN THE CAR IS STATIONARY AND IN PARK. THERE IS A WARRANTY EXTENSION OFFERED BY KIA, BUT THEY ARE TELLING ME THIS DOES NOT APPLY TO ALL THE VIN'S!

Mileage: 155,000

CAR HAS BUCKED OR STALLED ON AN INTERMITTENT BASIS FOR THE LAST 60,000 MILES (CAR NOW AT 110K) , TO THE DEGREE THAT I WOULDN'T LET MY KIDS USE THE VEHICLE. AS WITH OTHER ISSUES DEALERSHIP CLAIMED 'UNABLE TO RECREATE' LEAVING ME WITH NO FIX FOR A POTENTIALLY FATAL SAFETY ISSUE. CAR HAD SHUT DOWN ON I-84 IN HARTFORD CT, LUCKILY I WAS ABLE TO DO A RESTART QUICKLY. SORENTO MODEL YEAR 2011 HAS VOLUNTARY RECALL FOR COMPUTER ISSUE THAT SOUNDS SIMILAR BUT WAS TOLD ONLY CERTAIN VINS WERE APPLICABLE, WHICH SHOULD BE EXPLAINED AS TO WHY THAT WOULD BE. SEE ATTACHED PDF. BUCKING ON HIGHWAY CAN BE SEVERE, ENGINE LIGHT BLINKS BUT LEAVES NO CODE. DANGEROUS AND MANY INSTANCES ON INTERNET!

Mileage: 60,000

DOORS FAIL TO OPEN FROM THE OUTSIDE OF VEHICLE. HEADLIGHT WIRING HARNESS WILL MELT WIRING FOR THE LIGHT BULB AND KILL THE LIGHTBULB. DRIVER SEAT FEELS LOOSE, HOWEVER THE BOLTS ARE AS TIGHT AS THEY WILL GO.

Mileage: 150,000

LEFT BLINKER IS FAST AFTER REPLACEMENT AND DIM. RIGHT HEADLIGHT REPLACED AND WORKS TEMPORARILY IF YOU UNPLUG IT ABS PLUG IN.

Mileage: 90,000

HEADLIGHTS DONT WORK. KEPT TEPLACING BULBS AND STILL DONT WORK. BRAKE LIGHTS SAME ISSUE, TEPLACE BULBS AND LIGHTS DONT WORK. VEHICLE HAS HAD MULTIPLE PROBLEMS WITH ELECTRICAL. IVE HAD TO REPLACE THE RADIO 3 TIMES, THE ENGINITION HAD TO BE REPLACED. SINCE IVE OWNED THIS VEHICLE I'VE HAD BACK TO THE GARAGE MULTIPLE TIMES FOR REPAIRS AND KEPT TELLING THEM THERE IS AN ELECTRICAL PROBLEM BUT THEY DONT WANT TO ADMIT IT.

Mileage: 63,496

WHILE DRIVING THE CAR IT WILL LOSE POWER AND COMPLETELY SHUT OFF IT HAS HAPPENED ON THE HIGHWAY, ON REGULAR STREETS, AND WHEN GOING UP HILLS.. I AM NOT ABLE TO DO ANYTHING EXCEPT HOPE THAT NO ONE HITS ME AND I CAN GET IT PULLED OFF TO THE SIDE OF THE ROAD, AND HOPE IT WILL START AGAIN. NOW THE CAR STARTED MAKING A WHINING NOISE AND HAS COMPLETELY DIED AND HAD TO BE TOWED BECAUSE IT WILL NOT START AGAIN. EVERYTHING IS GOOD BATTERY, ALTERNATOR, STARTER, RELAYS/FUSES.

Mileage: 100,000

HAVE TO REPLACE BRAKES AND ROTORS 2-3 YEAR;. BRAKE CALIPER TWICE; REPLACE HEADLIGHTS AND TAILLIGHTS SEVERAL TIMES PER YEAR; BACK DOOR WON'T OPEN FROM INSIDE OR OUT.

Mileage: 153,000

MY VEHICLE SHUT OFF DOING 70 MPH ON INTERSTATE AND THE DASH LIGHTS ALL FLICKERED

Mileage: 126,101

I'VE REPLACED THE DRIVER SIDE LOW BEAM HEADLIGHT 4 TIMES IN 2 MONTHS AND THE DRIVER SIDE FRONT TURN SIGNAL TWICE DURING THE SAME SPAN. THERE SEEMS TO BE A SHORT AS THE HEADLIGHT WILL WORK UNTIL I USE THE TURN SIGNAL WHILE THE HEADLIGHTS ARE ON. THE HEADLIGHT BURNS OUT AND THEN THE TURN SIGNAL ONLY FLASHES WHEN THE SWITCH FOR THE HEADLIGHTS IS OFF.

Mileage: 163,900

MY CAR TURNED OFF ON ME TWICE WHILE DRIVING IT ON THE STREETS, ALL LIGHTS WENT BLACK.THERE WAS CARS BEHIND ME, I WAS SCARED ON GETTING HIT. DEALERSHIP SAID IT WAS A SMART JUNKING BOX CAUSING THE PROBLEM SINCE SOME CABLES HAS CORROSION. THEY HAVE BEEN RECALL ON THAT AND THEY DON'T WANT TO TAKE CARE OF IT. THEY SEND ME A PICTURE OF THE PROBLEM, AND I SEE NO CORROSION. NOW I'M SCARED DRIVING MY CAR AND NOT KNOWING WHAT THE PROBLEM IS. ESPECIALLY WHEN HAVING MY KIDS WITH ME AND DRIVING AT NIGHT, IF THAT CAR TURNS OFF, IT CAN CAUSE A HORRIBLE CRASH. *TR

Mileage: 135,000

I WAS DRIVING DOWN A ROAD AT NIGHT WITH MY FAMILY AND I NOTICE THAT THE LIGHTS WENT OUT COMPLETELY IN A DARK ROAD WHICH SCARED ME BECAUSE EVERYTHING WENT COMPLETELY BLACK I QUICKLY TRIED TO PULL OVER ALMOST GOING INTO A DITCH IN FEAR THAT I MIGHT HIT SOMETHING OR SOMEONE. I TRIED FLICKING ON THE HEADLIGHTS AND I KNOW THAT THEY WOULD COME ON AND THEN GO OFF. I ALSO NOTICE THAT MY CALL BATTERY WAS DRAINED IM ASSUMING IN MAY BE A SHORT IN THE WIRING. *TR

Mileage: 65,000

TWO DAYS LATER AFTER BUYING THE CAR WE WERE DRIVING IT DOWN THE HIGHWAY WHEN I NOTICED THAT THE RPMS ON THE TRUCK WERE GOING TO HIGH AT 70 MPH THE RPM WOULD BE BETWEEN 6 AND 7 SO I DECIDE WHILE DRIVING TO SHIFT IT TO STANDARD SHIFT AND IN THIS PARTICULAR TRUCK THE ODOMETER SHOWS WHAT GEAR I AM IN AND I COULD ALSO SHIFT IT MANUALLY BUT THE TRUCK IS STUCK IN 4TH GEAR AND AT A COMPLETE STOP THE START DOESNT SEEM TO WANT TO GO AT ALL AND NOW IT WANT GO FORWARDS OR REVERSE. IF I TURN LEFT OR RIGHT SIGNALS THE HEAD LIGHTS GO OFF. WHEN I STOPPED AT THE GAS STATION THE PASSBY PERSON SAW THAT IT WAS A LEAK UNDER THE VEHICLE.

Mileage: 89,162

ALTERNATOR HAS HAD TO BE REPLACED 4 TIMES IN LESS THAN 2 YEARS... MECHANIC AT PEP BOYS SAID THAT HE HAS SEEN SEVERAL OF THIS YEAR MAKE AND MODEL COME IN FOR THE EXACT SAME PROBLEM...

Mileage: 260,000

HEADLIGHT LOW BEAM LIGHT NOT WORKING. REPLACED BULB AND WITHIN A FEW WEEKS, IT WOULD WORK INTERMITTENTLY. I COULD WIGGLE THE CONNECTION AND LIGHT WOULD COME BACK ON. THEN THAT NO LONGER WORKED. I TOOK THE BULB OUT OF THE CONNECTION TO REPLACE AND NOTICED THE CONNECTION WAS MELTED WHERE THE BULB CONNECTS TO THE WIRE HARNESS. I REMOVED BULB UNTIL CONNECTION CAN BE REPLACED.

VEHICLE HAS CONSISTENTLY NEEDED HEADLIGHTS REPLACED EVERY 3 MONTHS. VEHICLE LIGHTS WILL COME ON AND OR OFF WHILE DRIVING IN THE DARK. THIS IS A DEADLY SAFETY HAZARD AND SHOULD BE REMEDIED.

Mileage: 123,000

DRIVER SIDE REAR PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE. WHEN CHILD LOCK IS ENGAGED, THE DOOR CANNOT BE OPENED. DEALER INDICATED POSSIBLE ACTUATOR FAILURE. VEHICLE HAS 106,000 MILES AND IS OUT OF WARRANTY.

Mileage: 105,000

CLOCK SPRING MALFUNCTION CAUSING AIRBAG LIGHT TO ILLUMINATE ON DASH. STEERING WHEEL CONTROLS DO NOT WORK. THIS IS A CONSTANT AND DAILY ISSUE. IT HAPPENS WHILE DRIVING AS WELL AS PARKED. LOW BEAM SOCKET MELTED. SINCE BEEN REPLACED BY ME. BOTH ISSUES ARE UNDER A RECALL BUT MY VIN IS NOT LISTED. MY VEHICLES YEAR MAKE AND MODEL ARE LISTED IN A CURRENT RECALL BUT MY VIN DOES NOT FALL WITHIN IT.

Mileage: 130,000

VEHICLES INTERIOR LIGHTS, INTERIOR DASH LIGHTS, HEADLIGHTS AND OTHER PANEL LIGHTS CLICK AND FLICKER OFF AND ON DURING VARIOUS PERIODS OF TIME. THE HEADLIGHTS STAY OFF FOR A FEW SECONDS AND REPETITIVELY AT RANDOM TIMES. THIS HAS OCCURRED BOTH EARLY IN THE MORNING, IN THE EVENINGS, IT ALSO HAPPENS JUST IN THE MIDDLE OF THE DAY TO THE DASH LIGHTS AND WITH THE CLICKING. THIS HAS OCCURRED IN WINTER AS WELL AS SUMMER. ORIGINALLY IT ONLY OCCURRED WHEN IT WAS RAINING, NOW IT OCCURS DAILY. THIS HAS OCCURRED WHEN THE VEHICLE HAS BEEN IN PARK AND WHILE DRIVING ON HIGHWAYS, ON BACK ROADS, ALSO AT STOP LIGHTS OR A STOP SIGN. THE CLICKING HAS ALSO OCCURRED WHEN THE VEHICLE HAS BEEN OFF, IT WILL START MAKING CLICKING NOISES COMING FROM THE DASH AREA, THE SAME NOISE AS IT MAKES WHEN THE HEADLIGHTS AND INTERIOR AND DASH LIGHTS FLICKER WHEN IT IS ON. ALSO AFTER HAVING A RECALL REPAIRED I AM STILL HAVING PROBLEMS WITH THE ENGINE START STOP NOT STARTING, AS WELL AS THE DOORS NOT UNLOCKING WITH THE KIA REMOTE OR BY PUSHING THE BUTTON ON THE EXTERIOR HANDLE. THE VEHICLE HAS ALSO LOST STEERING CONTROL DURING EXCESSIVE RAIN. THIS OCCURRED ON A SIDE STREET WHILE I WAS ATTEMPTING TO TURN OFF OF A MAIN ROAD ONTO A SIDE ROAD THE VEHICLE WOULD NOT TURN. IT PROCEEDED TO GO AT A DIAGONAL, ONLY PARTIALLY TURNING INTO A FRONT LAWN DURING THE TURN. IT WAS RAINING WHEN THIS OCCURRED. I KNOW THERE HAVE BEEN OTHER ISSUES WITH THE PHANTOM HEADLIGHTS IN OTHER KIA MODELS. AND THEY ARE NOT FIXING THE ISSUE, THEY ARE SAYING IT IS NOT OCCURRING. ALSO THEY ARE SAYING THEY NEED TO REPLACE A PART THAT COST $400 BUT IT MAY NOT FIX THE ISSUE. I HAVE LEFT THE MANAGER A MESSAGE AT THE KIA IN MYRTLE BEACH AND HAVE ASKED FOR A GOOD FAITH REPAIR AND I HAVE NOT HEARD BACK.

JUST WHEN THE WARRANTY RAN OUT THE DRIVER SIDE REAR DOOR LOCK ACTUATOR QUIT WORKING. THE DOOR CANNOT BE OPENED FROM THE OUTSIDE. IF CHILD LOCK IS PUT ON, THEN THE DOOR CANNOT BE OPENED FROM EITHER THE INSIDE OR THE OUTSIDE BLOCKING EGRESS FOR THAT REAR PASSENGER.

Mileage: 60,000

VEHICLE WAS PARKED IN THE GARAGE AND STATIONARY. WHEN TRYING TO START THE VEHICLE USING THE KEY-LESS IGNITION, DASH AND INTERIOR LIGHTS STARTED TO FLICKER IN THE VEHICLE AND RELAYS START TO CLICK. LOCKS WOULD NOT OPERATE NOR COULD I SHIFT INTO NEUTRAL, STARTED TO SMELT BURNING, PUSHED IGNITION BUTTON TO SHUT DOWN. WOULD NOT SHUT OFF, ELECTRICAL KEPT CYCLING LIKE IT WAS TRYING TO START ON ITS OWN, HAD TO DISCONNECT THE BATTERY TO SHUT DOWN THE CAR. STARTER SOLENOID NEVER ENGAGED AT ANY TIME NOR DID THE ENGINE TRY TO TURN OVER.

Mileage: 116,369

CAR RAN FINE. DROVE TO STORE. GOT OUT OF STORE. CAR WOULDN'T START. HAD SO.EONE CHECK BATTERY .BATTERY WAS GOOD.12.5 . HAD THEM CHECK THAT WIRES WHERE TIGHT ON BATTERY AND THEY WHERE. STILL NO POWER TO CAR. LEFT CAR AT STORE . CAME BACK NEXT DAY AND CAR STARTED UP LIKE NOTHING WRONG. THIS HAS HAPPEN TWICE SINCE

Mileage: 13,825

THE DRIVER DOOR DOESN'T OPEN FROM THE OUTSIDE ANYMORE I HAVE TO GO THROUGH THE BACK AND I HAVE SMALL CHILDREN

EVERYTIME I HIT A LITTLE BUMP IN THE ROAD MY ECO SAVER GOES OFF CAUSING ME TO BURN MORE GAS UNTIL I HIT ANOTHER BUMP TO KNOCK THE SAVER BACK ON

I WENT TO THE STORE AND TRIED TO OPEN THE BACK PASSENGER DRIVER'S SIDE DOOR FROM THE OUTSIDE AND IT WOULD NOT OPEN. I THOUGHT THAT THE CHILD SAFETY LOCKS WERE ON SO I WENT INSIDE FROM THE OPPOSITE SIDE AND OPENED THE DOOR. STILL HAVEN'T FIGURED OUT WHY I CAN'T OPEN MY DOOR THEN TODAY THE OTHER SIDE WILL NOT OPEN NOW. BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE, THIS IS A HUGE SAFETY ISSUE. WHAT IF THERE WAS AN ACCIDENT GOD FORBID OR A FIRE AND I HAD MY CHILDREN OR GRANDCHILD IN MY VEHICLE AND COULD NOT GET THEM OUT! KIA NEEDS TO RECALL THIS IMMEDIATELY. LOOKING BACK I CAN SEE A NUMBER OF COMPLAINTS AND THIS IS JUST UNACCEPTABLE. PLEASE HELP WITH THIS ISSUE. THANK YOU

AIR BAG LIGHT HAS COME ON AND WILL NOT GO OFF. ALL OF THE CONTROLS ON THE STEERING WHEEL HAVE STOPPED WORKING, AND THE FUEL DOOR BUTTON HAS ALSO STOPPED WORKING.

Mileage: 130,000

DOORS WILL NOT OPEN FROM THE OUTSIDE

Mileage: 130,704

I WAS DRIVING ON A BUSY HWY MY CAR STALLED OUT ALMOST WAS HIT BY A DUMP TRUCK . THE DUMP TRUCK RAN OFF THE ROAD TO AVOID ME THANK GOD NO ONE WAS HURT AFTER DOING SOME RESEARCH FOUND OUT THIS IS A COMMON PROBLEM THINK IT'S TIME FOR A RECALL

Mileage: 18,000

MY DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. I HAVE TWO SMALL CHILDREN AND I'M AFRAID TO PUT CHILD LOCK ON BECAUSE THIS IS A COMMON PROBLEM ACCORDING TO MY RESEARCH. I HAVEN'T GOTTEN A RECALL FOR THIS PROBLEM AND IT MAKES FOR A VERY DANGEROUS MAYBE DEATHLY SITUATION. HORN DOESN'T WORK.

Mileage: 98,000

I BROUGHT MY VEHICLE INTO KIA FOR SEVERAL RECALLS. ONE WAS THE DOOR LOCKS BEING FAULTY. I SAID I HAD NO PROBLEMS BUT THEY DECIDED TO REPLACE THEM ANYWAY. NOW MY REAR DOOR LOCK IS BROKEN. THE OTHER ISSUE IS WHEN ACCELERATING THE ENGINE REVS. IT ONLY HAPPENED A COUPLE OF TIMES AT FIRST, BUT NOW IT HAPPENS EVERY TIME I DRIVE. IT SEEMS LIKE THE PEDAL IS GETTING STUCK. MY LAST ISSUE IS THE AIR BAG. I WAS REAR ENDED ON THE HIGHWAY AND PUSHED INTO THE CAR IN FRONT OF ME. THE WHOLE FRONT END WAS BANGED UP AND THE AIRBAG NEVER OPENED.

Mileage: 90,000

KIA WAS PURCHASED LESS THAN A YEAR AGO. THIS IS THE THIRD TIME IT WAS TAKEN TO A DEALERSHIP TO GET CHECKED. CAR ENGINE LIGHT COMES ON AND LOSES POWER AND KEEPS GOING INTO LIMP MODE. IT IS A SAFETY HAZARD AND MUST BE DEALT WITH. TODAY WHILE IN THE PASSING LANE CAR LOST ALL POWER AND WOULD NOT MOVE. I WAS DRIVING ABOUT 45MPH AND IT WOULDN'T GO . A TRACTOR TRAILER WAS SPEEDING BEHIND ME AND NEARLY REAR ENDED ME AS I WAS IN THE PASSING LANE AND COULDN'T MAKE IT GO AGAIN TO PULL OVER. WHEN I EVENTUALLY GOT IT TO PULL OVER IT WAS IDLING HIGH AND DID NOT SOUND RIGHT. MECHANIC CAME AND PLACED VEHICLE ON COMPUTER AND AGAIN THREE CODES CAME UP INCLUDING ENGINE POWER FAILURE AND LIMP MODE. I COULD HAVE BEEN SERIOUSLY INJURED DUE TO KIAS LACK TO REPAIR THIS DEFECT AND THIS COULD BE A LAWSUIT WAITING TO HAPPEN. I WANT TO BE REIMBURSED FOR REPAIRS OR AN ALLOWANCE TOWARD A NEW VEHICLE PURCHASE.

Mileage: 128,000

DROVE TRUCK TO BANK AND NOW THEY ARE TELLING ME THAT MY BCM BODY CONTROL MODULE IS BAD. I HAD A TOW TRUCK DRIVER TELL ME THAT I WAS THE 10TH VEHICLE HE HAS PICKED UP WITH THE SAME PROBLEM. MY VEHICLE WAS STATIONARY IN A PARKING LOT.

Mileage: 130,000

MY ROOM LP FUSE KEEPS BLOWING. IT HAD A RECALL FOR THE SAME PROBLEM. I WENT OUT AND STARTED MY CAR AND SEEN THAT THE CLOCK AND INTERIOR LIGHTS WERE NOT WORKING. I PULLED FUSE PUT A NEW ONE IN AND WHEN I STARTED IT AGAIN IT BLEW AGAIN. THEN THE AIRBAG LIGHT CAME ON AND IT IS STAYING ON. I HAVE REPLACED THE ROOM LP FUSE ABOUT 12 TIMES. IT WAS A RECALL GOT FIXED AND HAVING THE SAME PROBLEM AGAIN.

Mileage: 98,000

THE ALTERNATOR IN THIS VEHICLE HAD DIED NOW 3 TIMES IN THE PAST 4 YEARS, CAUSING THE CAR TO SHUT OFF WHILE DRIVING. THE ALTERNATOR GOES FROM WORKING TO COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED THE CAR HAD AROUND 65,000 MILES. THE SECOND TIME IT HAD AROUND 128,000 AND THIS LAST TIME AROUND 131,000 THERE WAS A RECALL LISTED FOR THE ORIGINAL ALTERNATOR BUT KIA CLAIMED IT DID NOT APPLY TO OUR CAR EVEN THOUGH THE MANUFACTURED DATE FIT WITHIN THE LISTED MONTHS.

Mileage: 130,000

AIRBAG DID NOT DEPLOY DURING ACCIDENT. BEFORE ACCIDENT AIRBAG LIGHT WAS ON AND STEERING WHEEL FUNCTIONS WERE WORKING (CRUISE, HORN, VOLUME ECT.) DRIVER SIDE WINDOW WOULD NOT ROLL UP.

Mileage: 144,000

THE DRIVER AIR BAG LIGHT CAME ON AND WILL NOT GO OFF WHEN I TURNED ON THE VEHICLE ONE MORNING.. AT THE SAME TIME, ALL OF MY ELECTRONICS ON THE STEERING WHEEL QUIT WORKING ( CRUISE CONTROL, BLUE TOOTH, RADIO). I WAS TOLD THIS IS A CLOCK SPRING ISSUE AND HAS HAPPENED TO MANY 2011 KIA SORENTO OWNERS. IS THIS NOT A RECALL?

Mileage: 156,000

THE VEHICLE'S AIRBAG LIGHT TURNED ON WHEN STATIONARY (AS I STARTED THE CAR) AND REMAINED ON AT ABOUT 100,000 MILES. MECHANIC INSPECTION YIELDED ISSUE WITH STEERING WHEEL CLOCK SPRING. MECHANIC ORDERED PART FROM KIA DEALERSHIP BUT THERE IS A MANUFACTURING ISSUE AND THE VEHICLE HAS TO BE RETROFITTED TO FIT THE PART. AS OF 8/5/2019, THERE ARE NO UNREPAIRED RECALLS ON THIS CAR OR FOR THIS SPECIFIC SAFETY ISSUE, BUT YEARS OF DOCUMENTATION OF COMPLAINTS FOR IT, AND IT IS A MANUFACTURING DEFECT. WHY HASN'T THIS BEEN ADDED AS A FORMAL RECALL? HAVE NOT CHECKED CRUISE CONTROL OR HORN, BUT VOLUME CONTROLS ON STEERING WHEEL STILL WORKING. PASSENGER AIRBAG LIGHT SOMETIMES OFF WHEN PASSENGER IS ON SEAT, SOMETIMES ON WHEN NO ONE IS IN SEAT.

Mileage: 100,000

TAKATA BRAKE LIGHTS NOT WORKING BOUGHT 3 SINCE JAN2019. GOT BRAKES DONE IN 2018 BUT PEDAL STILL MOVES AT RED LIGHT CAR MOVES FORWARD. I MASH BREAKS HARDER. ENGINE SHAKES OR JUMPS. IGNITION SWITCH WON'T TURN ON CAR IT DON'T CRANK UP KEY WAS REMADE A YR AGO. IGNITION STARTED BACK WORKING WELL BUT 6MONTHS AGO SAME PROBLEM AGAIN. TODAY I WAS STUCK 3.5HRS.HORRIBLE PLEASE HELP MY SORENTO IS LOVED BY ME. NO ONE CONTACTED ME ON THESE ISSUES IM HAVING.

Mileage: 20

DOOR'S FAIL TO OPEN- MODULAR THAT CONTROLS OPENING AND CLOSING DOORS HAS FAILED ENTRY DOORS CANNOT OPEN OR CLOSED DOORS I HAVE ONE DOOR TO GET INTO THE CAR AND OUT THIS IS A BIG SAFETY HAZARD

THE VOLUME CONTROL ON STEERING WHEEL, AND OTHER ELECTRONICS WILL RANDOMLY MALFUNCTION. HAD WHERE I WOULD HAVE CRUSIE CONTROL ON AND TURN THE TURN SIGNAL ON AND IT WOULD SHUT OFF THE CRUISE CONTROL (ONLY THE LEFT TURN SIGNAL WOULD CAUSE THIS). THE VOLUME ON STEERING WHEEL, YOU WOULD GO TO TURN IT UP AND IT WOULD TURN IT DOWN INSTEAD, LIGHTS ON DASH SUCH AS THE STEEP DECLINE LIGHT, BRAKE LIGHT WILL RANDOMLY TURN ON AND IT IS NOT EVEN BEING USED.

MY STRUTS MAKE MY TIRES POP AT LEAST EVERY TWO WEEKS GOT THEM REPLACED OVER 10 TIMES AND ALSO MY FUEL INJECTORS HAVE BEEN REPLACED AND STILL GIVE OFF A STINKY SMELL IT MAY RESULT IN GETTING ANOTHER CATALIC CONVERTER

Mileage: 115,000

I AM NOT ABLE TO DETERMINE IF IT WILL BE COVERED OR NOT. MOST LIKELY IT WILL NOT BE COVERED BECAUSE THE CS1603 CAN ONLY BE COMPLETED ONCE, AND ONLY UNDER THE 5 YEARS/ 60,000 MILE WARRANTY. THE VEHICLE IS CONSIDERED OUT OF WARRANTY BY THE YEAR AS IT GOES BY THE ORIGINAL WARRANTY START DATE OF 06/04/2011. HOWEVER, WE CAN LOOK INTO POSSIBLE GOODWILL ASSISTANCE WITH THE REPAIR THAT IS NEEDED. OF COURSE I AM NOT ABLE TO GUARANTEE ANYTHING UPFRONT. KIA MOTORS AMERICA, INC. 111 PETERS CANYON RD IRVINE CA 9260 ON FRIDAY, APRIL 5, 2019, 8:43:00 AM CDT GOOD MORNING, I WOULD RECOMMEND TAKING THE VEHICLE INTO YOUR LOCAL KIA DEALERSHIP TO HAVE THEM DIAGNOSE THE CONCERN. TYPICALLY, THE REPAIR CAN ONLY BE REPAIRED ONCE, BUT THEY WILL BE ABLE TO DIAGNOSE IT TO SEE WHAT IS CAUSING THAT TO OCCUR. I AM NOT TECHNICALLY TRAINED IN MY OFFICE, SO I AM UNABLE TO DETERMINE IF THE CS1603, OR RECALL, COULD BE CAUSING THIS OR NOT. A KIA DEALERSHIP WOULD BE ABLE TO DETERMINE THAT. IF YOU NEED ASSISTANCE SETTING UP AN APPOINTMENT PLEASE LET ME KNOW, AND I WILL BE MORE THAN HAPPY TO HELP. SUBJECT: RE: 13091874 YES, MY CONCERN IS THAT I TOOK MY 2011 KIA SORENTO INTO THE LOCAL KIA DEALERSHIP FOR A DOOR LOCK RECALL WHILE I WASN'T HAVING ANY PROBLEMS. THEY DID A REPAIR. NOW, EVERY SO OFTEN, THE ONLY DOOR LOCK, WHERE YOU CAN PUT A KEY IN, YOU TURN THE KEY, AND NOTHING HAPPENS. THEN YOU TURN THE KEY AGAIN AND THE FRONT AND BACK DOOR LOCKS WILL UNLOCK. IN SOME CASES NOT. SO, I AM NOW HAVING PROBLEMS WITH THE DOOR LOCK SYSTEM WHERE BEFORE THE RECALL I HAD NONE. SO, I AM WONDERING IF THERE IS ANOTHER RECALL, OR WHAT IS GOING ON???? Consumer stated vehicle has not been repaired.*JB

Mileage: 45,000

MY VEHICLE WAS PARKED IN MY DRIVEWAY. HAD DRIVEN DAY BEFORE. WENT TO START AND HEAR CLICKING NOISE LIKE STARTER PROBLEM. CALL TOW TRUCK TO TAKE TO SHOP $92.32. SHORT IN WIRING DOWN BY STARTER ASSEMBELY. REQUIRED REPAIR AND RETEST OF SYSTEM. $311.39

Mileage: 101,300

I HAVE A HEAD LIGHTS THAT KEEP GOING IN AND OUT . I HAVE HAD IT REPAIRS A LOT OF TIMES BUT IT KEEPS DOING IT . ITHEN GOT A PAPER IN THE MAIL FOR A EXTENSION ON THE LIGHTS FOR MY MODEL VEHICLE CAUSE THE CONNECTORS IN THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED SO I TOOK IT TO KIA. THEY TOLD ME THAT BECAUSE I HAD IT FIXED SO MANY TIME THAT THERES NOT ENOUGH WIRE TO REPLACE IT AGAIN THIS WAS ON MAY 14 2019 AND THEY SAID THAT MY WHOLE HEADLIGHT ASSEMBLY NEEDED TO BE CHANGED IN ORDER TO FIX IT BUT THEY WOULD HAVE TO ASK KIA FOR COVERAGE . ON MAY 30TH I CALLED AGAIN TO SEE IF THEY WERE GONNA COVER IT AND THEY SAID NO EVEN THO THIS A SAFETY CONCERN. THAT BECAUSE I DIDN'T GO TO THEM TO FIX IT IN THE FIRST PLACE THEY WONT COVER IT .

PASSENGER SIDE REAR DOOR LOCKED, UNABLE TO OPEN FROM OUTSIDE OR INSIDE MANUALLY OR WITH REMOTE. PREVIOUSLY DOOR WAS REPAIRED DUE TO RECALL, DOOR HANDLE BROKE OFF ALSO DOOR LOCKS MALFUNCTIONING. VEHICLE STATIONARY OR IN MOTION WONT OPEN. PLEASE ADVISE.

'TAMARA RECALL' I WAS TRAVELING UP THE INTERSTATE SLIGHTLY UPHILL AT 55 MILES AN HOUR WHEN I BEGIN TO LOSE POWER\SPEED AND BEFORE I COULD GET IT TO THE SHOULDER IT LOST ALL POWER TO GATHER AND SMOKE STARTED COMING IN THE AC VENT WHEN I GOT IT STOPPED AND OPEN THE HOOD IT WAS BURNING AT THE BACK RIGHT HAND SIDE OF THE MOTOR ON SOME WIRING HARNESS I WAS ABLE TO PUT THE FIRE OUT I LATER WAS TOLD THAT IT HAD THROWN A ROD AND WAS MOST LIKELY THE CAUSE OF THE FIRE

Mileage: 170,000

I WAS DRIVING DOWN THE INTERSTATE SLIGHTLY UPHILL. AT ABOUT 55 MPH WHEN MY SORENTO BEGAN TO LOOSE POWER/SPEED. BEFORE I COULD PULL OFF ONTO THE SHOULDER SMOKE BEGAN COMING IN THROUGH THE A.C VENTS. WHEN I REACHED THE SHOULDER AND OPENED THE HOOD THE BACK RIGHT END OF THE MOTOR WAS ON FIRE FROM THE WIRING HARNESSES. I WAS ABLE TO PUT OUT THE FIRE. UPIN A MECHANIC LOOKING AT IT I WAS TOLD IT HAD THROWN A ROD AND MOST LIKELY THE FIRE.

Mileage: 170,000

FIRST WARNING SIGN WAS THE HEADLIGHT, LOW BEAMS, AND ALL INTERIOR ELECTRONICS WOULD SHUT COMPLETELY OFF FOR ABOUT 2 SECONDS RANDOMLY WHEN THE TURN SIGNAL WAS USED. NEXT THE DRIVER SIDE HEADLIGHT, LOW BEAM, WENT OUT WHEN REPLACING THE BULB THE REPLACEMENT BULB WORKED UNTIL THE BULB WAS PLACED IN THE SOCKET. AFTER CLEANING THE SOCKETS TO CREATE A BETTER CONNECTION, STILL NOTHING WORKED. I SWITCHED BULBS FROM DRIVER TO PASSENGER TO SEE IF THE BULB WOULD GET A GOOD CONNECTION ON THE PASSENGER SIDE AND NOW NEITHER LOW BEAM HEADLIGHT WORKS. THIS IS A LIGHT SWITCH ISSUE THAT WAS RECALLED FOR 2012-16 KIA SORENTO'S BUT I'M HAVING THE SAME ISSUE IN A 2011.

Mileage: 126,000

MY VEHICLE HAS CONTINUOUSLY MELTED WIRING HARNESS AFTER WIRING HARNESS THAT RUN MY HEADLIGHTS. NOT SURE IF THIS HAPPENS WHILE IN MOTION OR STATIONARY, I JUST NOTICE IT WHEN I AM DOWN TO ONE HEADLIGHT. THIS HAS BECOME VERY DANGEROUS BECAUSE I CONSTANTLY HAVE TO DRIVE IN THE DARK WITH ONE HEADLIGHT. ALSO IT REALLY SCARES ME THAT MY VEHICLE IS MELTING WIRES THAT CONNECT TO OTHER WIRES THAT COULD EASILY CAUSE A FIRE!

Mileage: 200,000

HEADLAMPS QUIT WORKING, EVEN THOUGH I HAVE REPEATEDLY REPLACED. HAPPENS ABOUT 1 EVERY THREE WEEKS. USUALLY HAPPENS ON THE HIGHWAY DURING NIGHT DRIVING.

Mileage: 145,534

THE AIRBAG LIGHT CAME ON RANDOMLY AND HAS NOT SHUT OFF FOR SEVERAL YEARS. I WAS TOLD BY A DEALERSHIP THAT IT COULD COST A FEW THOUSAND DOLLARS TO FIX. THIS IS OBVIOUSLY VERY DANGEROUS AND THAT TERRIFYING THAT IT COULD BE SET OFF AT ANY TIME FOR NO REASON OR EVEN WORSE NOT AT ALL. AFTER SEEING SO MANY COMPLAINTS ABOUT THIS ISSUE WHY HASN'T THIS BEEN ADDRESSED OR RECALLED?

I WAS DRIVING ON A MAJOR HIGHWAY IN PA, RT. 83 AND MY CHECK ENGINE LIGHT CAME ON. LUCKILY I GOT OFF THE HIGHWAY BECAUSE THE NEXT THING THAT HAPPENED WAS NO POWER WHEN I PRESSED ON THE GAS PEDAL. I GOT IT TOWED TO MY GARAGE AND THEY TOLD ME IT WAS THE ACCELERATOR POSITION SENSOR. I GOT IT REPLACED. TWO WEEKS LATER IT HAPPENED AGAIN. I WAS SMART ENOUGH TO GET OFF THE HIGHWAY WHEN THE CHECK ENGINE LIGHT CAME ON. IMAGINE IF I KEEP DRIVING ON THE HIGHWAY. NO ACCELERATION. I WOULD HAVE BEEN KILLED. RT. 83 IS ONE OF THE WORST HIGHWAYS IN SOUTH CENTRAL PENNSYLVANIA FOR TRACKER TRAILER ACCIDENTS. THIS SORENTO IS A 2011 AND ONLY 55,900 MILE. WHAT YHE HECK. TWICE IN A MONTH. I WANT THIS ON RECORD BECAUSE IF THIS VEHICLE CAUSES ME TO GET IN AN ACCIDENT THAT KILLS ME, KIA IS LIABLE. I ONLY PURCHASED THIS VEHICLE IN OCTOBER 2018. I CAN'T AFFORD TO BUY ANOTHER VEHICLE. PLEASE LET ME KNOW WHAT I SHOULD DO?

Mileage: 55,900

I HAVE BEEN A KIA CUSTOMER FOR OVER 7 YEARS AND ARE ON OUR THIRD VEHICLE FROM THEM. TRADED MY KIA FORTE FOR 2011 SORENTO IN 2016. IT HAS HAD A LOT OF ISSUES WITH THE ELECTRICAL SYSTEM AND IT COST $1,200 TO FIX IT. RECENTLY ON JAN 25TH MY TIMING CHAIN BROKE AND ALSO RUINED THE ENGINE. NOW TOLD THAT I NEED NEW ENGINE FOR $5.100. I HAVE LEARNED OF MANY RECALLS ON SORENTO ENGINE MOTOR BUT STARTING FOR THE YEAR 2012.

Mileage: 120,000

STEERING WHEEL CONTROLS FOR RADIO/PHONE QUIT WORKING AND THE AIRBAG LIGHT CAME ON. NO ACCIDENT ETC, JUST QUIT WORKING.

Mileage: 103,000

WHEN DRIVING CAR JERKS AND ENGINE CUTS OUT LOSING ALL POWER AND MOBILITY. USUALLY COMES BACK ON WITHIN SECONDS. THIS HAPPENS WHEN DRIVING AT ANY RATE OF SPEED. A FEW TIMES I HAD TO PULL OVER TO THE SIDE OF THE ROAD WITH NO POWER AND RESTART THE CAR. WHEN LOSING ALL POWER I HAVE BEEN ON THE HIGHWAY DRIVING 55-60MPH. ALL POWER IS LOST AND WITH NO POWER STEERING I HAVE HAD TO GET THE CAR OFF THE ROAD OUT OF THE WAY OF TRAFFIC. THIS HAS HAPPENED ABOUT 6 TIMES. OFTEN SMELL SOMETHING BURNING OR MELTING. SMOKE FROM DASH A FEW TIMES. NO FIRES YET... ALSO PASSENGER SIDE HEAD LAMP CONTINUES TO GO OUT BECAUSE OF THE WIRES AND HARNESS MELTING.

Mileage: 120,000

PASSENGER SIDE HEADLIGHT BULB WENT OUT. WENT TO REPLACE BULB AND THE CONNECTOR WAS MELTED

Mileage: 112,543

LOW BEAM HEADLIGHT SOCKET KEEPS MELTING AFTER REPLACING. FIRE HAZARD

Mileage: 96,000

SINCE PURCHASE, ON THREE OCCASIONS DO REAR DOORORS LOCKED IN THE CLOSED POSITION. THE FRONT 2 DOORS AND THE REAR DOOR ON THE DRIVER'S SIDE. EACH FRONT DOOR WAS FIXED BY KIA WITH NO EXPENSE TO OWNER. THEY REFUSE TO REPAIR THIS REAR DOOR STATING IT WILL COST THE OWNER APX. $ 1,800. THIS IS A REAL DANGER SINCE PASSENGERS IN THE REAR SEATS CANNOT EXIT CAR IN AN EMERGENCY. DOOR CANNOT BE OPENED UNDER ANY CONDITIONS.

Mileage: 51,350

ALL CONTROLS ON STEERING WHEEL STOPPED WORKING AROUND 120,000 MILES. BLUETOOTH, RADIO CONTROLS AND CRUISE CONTROL. ALL POWER SOCKETS AND USB SOCKET STOPPED WORKING AROUND 110,000 MILES. WHINING SOUND COMING FROM ENGINE AREA WHEN CAR IS ON STARTED AROUND 128,000 MILES.

Mileage: 110,000

THROTTLE POSITION SENSOR (PART OF THROTTLE BODY) HAZARD! RANDOM. THE VEHICLE RADIO WILL SHUT OFF, ALL DASHBOARD LIGHTS WILL ILLUMINATE (SAME LIGHTS ILLUMINATE WHEN THE VEHICLE IS STARTED), AND THEN THE THROTTLE PEDAL LOSES THE ABILITY TO ACCELERATE EVEN WHEN PRESSED ALL THE WAY TO THE FLOOR. THERE IS NO ACCELERATION/POWER WHAT SO EVER! THE VEHICLE WILL MAINTAIN A SPEED 20 MPH. THIS HAS BEEN CONFIRMED AS THE VEHICLE IS PULLED OFF THE ROAD TO SAFETY. TO CORRECT, EMERGENCY EXIT TO SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK, TURN THE VEHICLE OFF, AND THEN RESTART THE VEHICLE. THIS HAS HAPPENED ON NUMEROUS OCCASIONS WHILE DRIVING AT ACCELERATED SPEED (40-60 MPH) OF WHICH THE VEHICLE WAS PULLING OUT INTO TRAFFIC, WHILE ON THE HIGHWAY, AND WHILE ACCELERATING AFTER A STOP LIGHT. THIS IS A VERY HAZARDOUS/DANGEROUS CONDITION THAT HAS NEARLY PLACED ME INTO AN ACCIDENT THAT COULD HAVE ETHER SEVERELY INJURED OR KILLED ME BY ONCOMING TRAFFIC. THERE ARE MULTIPLE COMPLAINTS REGARDING THIS ISSUE WHEN SEARCHED ON YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=NHQAQURNFV0 HTTPS://WWW.YOUTUBE.COM/WATCH?V=834XLHQGRNO

Mileage: 6

VEHICLES CAUGHT FIRE, HAD PULLED IN THE PARKING LOT AT WORK AND SMOKE BEGAN TO COME FROM UNDER THE HOOD ON THE VEHICLE. WITHIN SECONDS FLAMES HAD ERUPTED AND FRONT END OF CAR WAS COMPLETELY ENGULFED BY THE TIME THE FIRE DEPARTMENT HAD ARRIVED. VEHICLE WAS A TOTAL LOSS.

Mileage: 181,000

THE FRONT DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE, AND THEN THE PASSENGER SIDE DOOR IS TRYING TO DO THE SAME AT TIMES. I BABYSIT AND THIS COULD BE A SAFETY HAZARD FOR PEOPLE WITH SMALL CHILDREN. ALSO WHAT IF SOMETHING MAJOR WAS WRONG AND I NEEDED TO IMMEDIATELY GET INTO MY CAR, FROM WHAT I HAVE READ THIS IS A COMMON PROBLEM A F WILL PROBABLY RESULT IN THE DOOR EVENTUALLY NOT BEING ABLE TO OPEN AT ALL. THERE NEEDS TO BE A RECALL FOR THIS ISSUE.

Mileage: 160,000

CAR MAKES LOUD ROARING SOUND UPON COLD START. IT IS TYPICALLY THE LOUDEST WHEN IT HAS BEEN LEFT SITTING ALL NIGHT AND AT FIRST START. IT WILL NOT MAKE THE NOISE AFTER THAT UNLESS IT SITS FOR AT LEAST 8HRS.I TOOK IT TO KIA AND THEY EXPLAINED IT WOULDN'T DAMAGE MY CAR AND IT'S MOSTLY JUST A LOUD NOISE AND ANNOYANCE. THEY ALSO EXPLAINED THEY HAD SEEN THIS BEFORE AND ONE OF THE MECHANICS EVEN SAID HE DROVE HIS KIA AROUND FOR YEARS AND IT MADE THE SAME NOISE. IT IS LOUD.

Mileage: 125,000

ALL OF A SUDDEN ALL MY INTERIOR DASH LIGHTS AND HEADLIGHTS STARTED BLINKING WHILE THE CAR WAS RUNNING. I SHUT THE CAR OFF AND IT CONTINUED, TURNED THE CAR BACK ON AND IT WAS STILL GOING. THEN THE FLICKERING RANDOMLY STOPPED. THE CAR WAS STATIONARY IN MY DRIVEWAY.

Mileage: 125,568

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LOCK MANUALLY OR WITH THE KEY FOB. ALSO, THERE WAS AN ABNORMAL CLICKING NOISE WHEN STARTING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

AFTER DRIVING ABOUT 6 MILES TO A LOCAL STORE NEARBY AND BACK HOME AS I PULLED MY CAR INTO MY PARKING SPOT BLACK SMOKE STARTED COMING FROM THE HOOD SO I TURNED THE CAR OFF WAITED UNTIL THE SMOKE STOPPED AND LOOKED UNDER THE HOOD TO SEE IF I COULD TELL WHAT WAS SMOKING. EVERYTHING APPEARED FINE AND I MADE SURE TO CHECK ALL OF MY FLUID LEVELS AND OIL WHICH WERE ALL FULL. LATER THAT DAY MAYBE 4 HOURS LATER I DROVE ABOUT 15 MILES TO MY SISTERS HOUSE AND AGAIN AS I WAS PARKING MY CAR THE BLACK SMOKE STARTED AGAIN FROM UNDER THE HOOD. I PROCEEDED TO TURN THE CAR OFF AND LOOK UNDER THE HOOD AGAIN AFTER THE SMOKE CLEARED. LESS THAN 5 MINUTES LATER THE WAS A LOUD POPPING NOISE FROM UNDER THE HOOD AND BY THE TIME I RAN OUTSIDE TO SEE THE ENTIRE FRONT PART OF MY CAR WAS ENGULFED IN FLAMES HOWEVER THE WINDOWS WERE UP SO THE FLAMES WERE CONTAINED INSIDE THE CAR AND UNDER THE HOOD. THE FIRE DEPARTMENT CAME MINUTES LATER AND PUT THE FIRE OUT AND I HAD TO HAVE THE CAR TOWED DUE TO THE FRONT TIRES MELTING FROM THE FIRE. I HAD IT TOWED BACK TO THE DEALERSHIP WHERE I'D PURCHASED IT ONLY 5 MONTHS BEFORE AND LET THEM AND FINANCING COMPANY KNOW. NO ONE COULD EXPLAIN WHY MY CAR SPONTANEOUSLY COMBUSTED LIKE A BOMB WHILE PARKED AND TURNED OFF. I'M REPORTING THIS INCIDENT BECAUSE I DO NOT BELIEVE IT WAS A FREAK ACCIDENT I BELIEVE THESE VEHICLES SHOULD DEFINITELY BE INVESTIGATED BEFORE SOMEONE LOSES THEIR LIFE.

Mileage: 105,000

TAKATA RECALL - MY 2011 KIA SORRENTO AIR BAG HAS STOPPED WORKING AND STAYS ON RED. I NOW HAVE NO AIR BAGS. ALSO THE WHOLE FRONT PANEL KEEPS FLASHING ON THEN OFF AT NIGHT WHILE DRIVING ON THE HIGHWAY. THIS IS A SAFETY HAZARD. I'VE SEARCH FOR A RECALL ON MY VEHICLE AND NONE IS SHOWING UP.

Mileage: 178,000

TRUCK DOORS UNLOCK WHILE DRIVING, ALARM GOES OFF RANDOMLY WHILE DRIVING OR PARKED, ALL THE FUSES BLEW, STARTER HAS BEEN CHANGED 3 TIMES, DUE TO FAULTY WIRING BENEATH THE MOTOR. BATTERY HAS BEEN CHANGED DUE TO WIRING.

OUR INTERIOR LIGHTS QUIT WORKING SHORTLY AFTER PURCHASING THE VEHICLE SO WE HAD IT REPAIRED. 2 WEEKS LATER WE HAD AN ELECTRICAL FIRE AND DAMAGE TO WIREING THE MECHANIC DIDN'T REPLACE. $5,000 LATER, NOW THE HEADLIGHTS FLICKER WHILE DRIVING IF YOU USE THE TURNING SIGNAL. HUGE SAFETY ISSUE!!!! ALSO WHILE DRIVING THE CAR OUT OF THE BLUE JERKS QUICK AND HARD. WE DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.

Mileage: 127,000

LOW BEAM HEADLAMPS ARE FAILING DUE TO WIRING HARNESS MELTING CAUSING A SHORT. THIS A SAFETY ISSUE FOR VISIBILITY AT NIGHT AND COULD START A FIRE IN THE ENGINE COMPARTMENT. THIS PROBLEM WAS IDENTIFIED WHEN DRIVING ON THE I-17 IN NORTH PHOENIX AND VERIFIED ONCE WE GOT HOME. THE HARNESS WAS REPLACED BY A CERTIFIED MECHANIC TWICE AND BOTH TIMES THE HARNESS MELTED. OE HEADLAMPS ARE BEING USED.CURRENTLY, WE HAVE NO DRIVER SIDE HEADLAMP DUE TO A CONCERN FOR FIRE.

Mileage: 98,000

VEHICLE WAS STATIOMARY AND NOT ON. STARTED SMOKING FROM DASH AND SMOKE COMING OUT DOOR, CAUGHT ON FIRE WENT UP TO THE ROOF AND ACROSS TO THE PASSENGER SEAT. WHEN FIRE DEPARTMENT CAME THEY HAD TO CUT OPEN THE HOOD, CAR RANDOMLY STARTED WHILE ON FIRE TO UNHOOK THE BATTERY.

HEADLIGHT HOUSING HAS BECOME OVERHEATED AND MELTED CAUSING ME TO REPLACE ONE HEADLIGHT AT $900. WHEN IT HAPPENED AGAIN I SPLICED THE NEW HOUSING YET THE BULB KEEPS BLOWING NEEDING REPLACED. THERE IS KNOCKING IN THE ENGINE THAT GETS WORSE WHEN MY SPEED INCREASES AND HAVE BEEN TOLD THAT IT SOUNDS LIKE THE ENGINE IS NOT GETTING ENOUGH OIL. THE HEAD GASKET HAS BEEN REPLACED AND IT STILL SEEMS TO BE BURNING OR LOSING OIL. THE INDICATOR LIGHTS ON THE DASHBOARD ALL RANDOMLY COME ON AND THEN GO OFF. WHILE DRIVING THE CAR SEEMED TO LOSE POWER AT TIMES THEN WOULD DIE AT A STOP LIGHT. THIS ALL HAS BEEN GOING ON FOR THE PAST SIX MONTHS OR MORE. IN THE PAST YEAR I HAVE PAID $1900 PLUS ON RANDOM REPAIRS

Mileage: 135,000

THE ELECTRICAL MALFUNCTION OF THE AIRBAG HAS DRAINED AND CAUSED THE BATTERY TO GO DEAD. ALSO HAS MESSED UP THE CONTROLS IN THE STEERING WHEEL.

Mileage: 110,000

WE HAVE REPLACED THE ALTERNATOR SEVERAL TIMES IN THE PAST YEAR.

Mileage: 61,000

POWER DOOR LOCKS DO NOT LOCK, BY DOOR BUTTON, BY REMOTE KEY FOB OR MORE IMPORTANTLY WHEN THE CAR IS TAKEN OUT OF THE PARK POSITION. DOORS DO SUCCESSFULLY UNLOCK VIA REMOTE, DOOR BUTTON AND WHEN THE CAR IS PUT INTO THE PARKED POSITION. DOORS CAN ONLY BE LOCKED MANUALLY.

Mileage: 130,000

LOW BEAM ASSEMBLY WIRING ON BOTH LOW BEAMS HAS MELTED. THIS HAS BEEN REPORTED IN NUMEROUS CAR BLOGS AS A KNOWN ISSUE.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JIM ELLIS KIA OF KENNESAW, 1221 AUTO PARK DRIVE NORTHWEST, KENNESAW, GA 30144) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED REPLACEMENT. THE CONTACT STATED THAT THE CLOCKSPRING WAS REPLACED, BUT WAS CONCERNED THAT THE AIR BAG INFLATOR WAS NOT ALSO REPLACED. THE CONTACT WAS ALSO CONCERNED THAT THE VEHICLE MIGHT HAVE AN ELECTRICAL FAILURE BECAUSE THE HEADLIGHTS FAILED TO ILLUMINATE AND THE HEADLIGHT BULBS HAD BEEN REPLACED SEVERAL TIMES. THE SAME DEALER STATED THAT THE AIR BAG WARNING INDICATOR WOULD REMAIN ILLUMINATED BECAUSE THERE WAS ALSO A FAILURE WITH THE AIR BAG SENSOR IN THE SEATS. THE CONTACT STATED THAT THE AIR BAG SENSOR IN THE SEATS WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR THE COST OF THE AIR BAG SEAT SENSOR REPLACEMENT. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

BOTH LOW HEADLIGHT BULBS HAVE GONE OUT MANY TIMES. DESPITE BEING REPLACED, THEY CONTINUE NOT TO WORK. THE WIRING SEEMS TO HAVE A SHORT IN IT BECAUSE WHEN IT IS WIGGLED THE LIGHT COMES ON BUT GOES RIGHT BACK OUT. THE SOCKET IS VERY HOT TO TOUCH AND SMELLS HOT. I'M AFRAID THE WIRING WILL CAUSE A FIRE. THIS HAS HAPPENED TO BOTH FRONT LOW BEAM LIGHTS. MOST RECENTLY TODAY TO THE PASSENGER SIDE LIGHT. I CURRENTLY HAVE TWO NON WORKABLE LOW LIGHTS

Mileage: 126,000

THE PAST TWO WEEKS OR SO, THE LEFT SIDE STEERING WHEEL CONTROLS HAVE NOT BEEN WORKING PROPERLY. THE VOLUME UP BUTTON IS TURNING THE VOLUME DOWN. I HAVE RESEARCHED AND FOUND OUT THAT MANY OTHER PEOPLE WITH ALL TYPES OF KIA VEHICLES ARE HAVING THIS PROBLEM. FOR MOST, IT HAS TURNED OUT TO BE A DEFECTIVE OR FAULTY CLOCK-SPRING IN THE STEERING WHEEL. I CONTACTED THE DEALERSHIP AND THEY ACTED STUNNED. IT CAN'T BE A SECRET BECAUSE SO MANY OTHER COMPLAINTS ARE OUT THERE ONLINE. IT SAYS I HAVE ZERO ACTIVE RECALLS AT THIS MOMENT, WHEN I JUST RECEIVED A RECALL IN THE MAIL THIS WEEK FOR THE DOOR LATCHES IN MY 2011 KIA SORENTO. THAT MAKES ME BELIEVE THERE IS A COMMUNICATION PROBLEM SOMEWHERE. THE LAST TIME I TOOK IT IN FOR A RECALL, THE CENTER CONSOLE PANEL DIDN'T GET PUT BACK TOGETHER PROPERLY AND IT DOESN'T FIT DOWN OVER MY CUPHOLDERS PROPERLY. IT LEFT A GAP UNDER THE RADIO PANEL BECAUSE OF IT. I WILL BRING THIS TO THE DEALERSHIPS ATTENTION AGAIN WHEN I TAKE IT IN FOR MY MOST RECENT RECALL LETTER. HOWEVER, THIS STEERING CONTROL PROBLEM IS HAPPENING FAR MORE THAN IT SHOULD, SO THERE SHOULD BE A RECALL FOR THE OWNERS. IF THE CLOCK-SPRING IS DEFECTIVE AND SOMEONE IS IN AN ACCIDENT WHILE TURNING THEIR STEERING WHEEL, THEN THE AIR BAG IS NOT GOING TO DEPLOY, WHICH COULD RESULT IN A LOSS OF LIFE. THAT IS A SAFETY CONCERN, AND IT SHOULD BE A TOP PRIORITY FOR KIA MOTORS TO ISSUE THE RECALL!!! IT HAPPENS TO ME WHEN I AM IN MOTION AND ALSO WHILE I AM PARKED.

Mileage: 102,000

WAS DRIVING MY KIA AND SUDDENLY COULD NO LONGER DRIVE PULLED OVER N TRAFFIC AND COULD ONLY PUT THE E BRAKE ON. NOTHING ELSE WOULD GO IN TO GEAR DRIVE REVERSE AND THE BRAKES WERE NOT WORKING PROPERLY. SO PUT THE E BRAKE ON AND CALLED TOW TRUCK..TOOK IT TO MADE IN AMERICA MADE IN JAPAN..AND THE SAY ITS THE INPUT SHAFT..EXACTLY DESCRIBED ON RECALL FOR MY VIN # [XXX] . MANUFACTURE CALL#SC124. NHTSA# 15V626 .THIS HAPPENED ON 225 PLACERVILLE RD FOLSOM ON FRIDAY 1/5/2017 .ITS CURRENTLY STILL AT MADE IN AMERICA MADE IN JAPAN..PLEASE CONTACT. ME A.S.A.P [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 150,000

THERE HAVE BEEN 2 INSTANCES WHERE MOST OR ALL THE WARNING LIGHTS CAME ON WHILE DRIVING. BOTH TIMES I HAVE BEEN ON THE HIGHWAY AT NORMAL STEADY SPEEDS. THE FIRST TIME THEY STAYED ON FOR THE DURATION OF THE RIDE, WHICH WAS ABOUT 40 MINUTES, AND THEN WERE OFF BY THE NEXT MORNING WHEN I DROVE THE CAR AGAIN. THE SECOND TIME I TURNED THE CAR OFF AND BACK ON TO SEE IF THAT WOULD RESET IT, BUT THEY WERE STILL ON, AND STAYED ON UNTIL LATER THAT EVENING. I DIDN'T NOTICE ANY PERFORMANCE ISSUES, BUT I WAS ON AN INTERSTATE ROAD IN GOOD DRY NORMAL DRIVING CONDITIONS. THESE 2 OCCURRANCES HAVE HAPPENED WITHIN THE PAST YEAR, AND AS RECENTLY AS A MONTH AGO.

Mileage: 150,000

I HAVE OWNED THIS VECHICLE SINCE IT WAS NEW. KIA HAS REPLACED AT LEAST 3 REAR VIEW CAMERAS IN MY REAR LIFT GATE. THE LAST ONE WAS ON 2/10/2016. NOW THIS CAMERA IS MALFUNCTIONING, ALL I SEE IS INTERFERENCE. I CAN'T SEE ANYTHING PASSING ACROSS THE REAR OF MY VECHICLE LIKE A CHILD OR SHORT ADULT. KIA CAN'T DEVELOP A FUNCTIONING CAMERA SO THEYSHOULD HAVE TO KEEP REPLACING THEM UNTIL THEY DO. I WOULDN'T HAVE PURCHASED THIS VECHICLE WITHOUT A CAMERA IT'S REAR WINDOW IS VERY HIGH. THIS IS A DAILY ONGOING PROBLEM.

FOR SEVERAL MONTHS NOW, THE DASHBOARD WARNING LIGHTS HAVE COME ON, USUALLY FOUR AT A TIME AS I'M DRIVING. IT SEEMS TO HAPPEN MOST OFTEN WHEN IT'S RAINING. I HAD THE KIA DEALER IN LAS CRUCES, NM TRY TO DETERMINE THE PROBLEM WHEN I HAD THE CAR IN FOR A COUPLE RECALLS ABOUT TWO YEARS AGO. THEY COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. ABOUT 3 MONTHS AGO I HAD A SHOP WITH A AAA MASTER MECHANIC TRY TO DETERMINE THE PROBLEM AND THEY ALSO COULD NOT DETERMINE THE REASON THE WARNING LIGHTS WERE COMING ON. THEY COULD NOT FIND A SHORT IN THE WIRING THAT I THOUGHT MIGHT BE THE CAUSE. THE LIGHTS EVENTUALLY GO OFF, USUALLY AFTER THE CAR HAS NOT BEEN DRIVEN FOR SEVERAL HOURS OR OVERNIGHT. I'M CONCERNED THAT, ALTHOUGH I'VE NOT EXPERIENCED SIGNIFICANT PROBLEMS WHEN THE DASH WARNING LIGHTS COME ON, COULD A POSSIBLE REAL SAFETY ISSUE OCCUR IF ONE OF THE SYSTEMS INDICATED BY THE LIGHTS ACTUALLY MALFUNCTION? FOR A WHILE WHEN THE LIGHTS CAME ON, THE CAR'S STEERING SEEMED TO BE EFFECTED--ON WINDY CURVY ROADS THE CAR WOULD DEFINITELY OVER STEER ON CURVES, AS THOUGH SOMEONE ELSE WERE IN CONTROL. I WOULD APPRECIATE ANY INFORMATION YOU MIGHT HAVE ON SIMILAR PROBLEMS AND HOW THEY WERE CORRECTED. THANK YOU.

Mileage: 150,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE ABS, STABILITY CONTROL, AND DOWNHILL TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RIVERCHASE KIA (2200 US-31, PELHAM, AL 35124 (205) 987-6518) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE MODULE THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE RECALL EXPIRED. THE CONTACT STATED THAT THE DEALER DID NOT PROVIDE THE RECALL INFORMATION. THE DEALER ALSO STATED THAT IN MAY OF 2017, WHILE THE VEHICLE WAS AT THE DEALER FOR AN OIL CHANGE, THEY CHECKED A MODULE THAT CONTROLLED THE WARNING INDICATORS, BUT THE MODULE WAS FINE AND COVERED IT IN SILICONE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE CONTACT WAS ALSO INFORMED THAT A PART IN THE REAR DRUM NEEDED REPLACEMENT ALONG WITH THE MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

WHEN DRIVING AT STABLE SPEED THE VEHICLE OFTEN "FEELS" AS IF THE GAS IS NOT GETTING TO THE MOTOR. THE SPEED OF THE CAR VARIES, REGARDLESS OF THE AMOUNT OF PRESSURE ON THE GAS PEDAL. THE CAR ALSO SHOWS LOW TIRE LIGHT, ALONG WITH ALL LIGHTS ON THE DASHBOARD AT RANDOM TIMES. THE LIGHTS WILL APPEAR WHEN YOU START THE VEHICLE AND THE TIRE PRESSURE LIGHT REMAINS ON AT ALL TIMES.

Mileage: 108,000

BACK UP CAMERA DOE'S NOT WORK SOME TIMES CAUSES PROBLEM WHEN BACKING UP YOU CAN NOT JUDGE DISTANT BEHIND VEHICLE CAN BE DANGEROUS WHEN YOU CANT SEE IF THERE IS A PERSON WALKING BEHIND YOU. PROBLEM MAY BE IN THE CAMERA LOTS OF THE SAME PROBLEM IS TALKED ABOUT ON THE INTERNET BY OTHER PEOPLE WITH THE SAME PROBLEM.

Mileage: 82,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED AND DIFFERENT WARNING INDICATORS ILLUMINATED, SUCH AS THE ALL WHEEL DRIVE AND CHECK ENGINE. ALSO, THE ODOMETER FAILED AND THE SPEEDOMETER WOULD NOT DISPLAY SPEEDS PAST 20 MPH. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS (MIDTOWN KIA IN TULSA, OK, BOOMER KIA IN OKLAHOMA CITY, OK, AND BOB MOORE KIA IN OKLAHOMA CITY, OK). THE DEALERS WERE UNABLE TO REPLACE THE INSTRUMENT CLUSTER AND REPROGRAM IT BECAUSE IT WAS AGAINST STATE LAWS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

BLOWER MOTOR RESISTOR FOUND NOT TO BE WORKING. WONDERING IF OTHERS HAVE HAD THIS PROBLEM. NO HEAT OR A/C.

Mileage: 70,000

AFTER DRIVING 8 MILES TO MY DESTINATION I PARKED THE CAR AND TURNED OFF THE ENGINE. I IMMEDIATELY SAW AND SMELLED SMOKE COMING FROM UNDER THE HOOD. I GOT OUT, CALLED 911, AND BEGAN TO SEE FLAMES. THE POLICE ARRIVED IN LESS THAN 5 MINUTES BUT BY THEN THE HOOD OF THE CAR WAS ON FIRE AND BY THE TIME THE FIREFIGHTERS ARRIVED THE CAR WAS COMPLETELY IN FLAMES. THERE WAS NEVER A WARNING LIGHT ON THE DASHBOARD TO INDICATE ANYTHING WAS WRONG. WE ALWAYS TAKE IT IN FOR ALL ITS ROUTINE MAINTENANCE AND CHECKUPS WITH THE KIA DEALER. IT WAS JUST INTO THE DEALER 2 WEEKS AGO.

SYMPTOMATIC OF PREVIOUS PCM/ECU FAILURE. PCM WAS REPLACED 3 MONTHS AFTER PURCHASING 2011 KIA SORENTO NEW.

Mileage: 165,000

DRIVER SIDE FRONT DOOR HANDLE WONT OPEN DOOR.

Mileage: 114,000

MY DRIVER SIDE DOOR JUST STOPPED WORKING FROM THE OUTSIDE. IT UNLOCKS, BUT THE HANDLE DOES NOT OPEN THE DOOR. THIS IS SUCH AN INCONVENIENCE, NOT TO MENTION A SAFETY ISSUE. I SEARCHED AND SEE TONS OF COMPLAINTS ABOUT THE SAME THING, BUT NO RECALL. I AM SO SURPRISED AT KIA FOR NOT TAKING RESPONSIBILITY

DRIVERS SIDE,REAR SEAT PASSENGER DOOR LOCK DOES NOT OPEN FROM OUTSIDE OR INSIDE. THE DOOR LOCKS ARE ELECTRICALLY OPENED VIA KEY FOB OPENER. I HAD THIS DIFFICULTY BEFORE BUT HAD BEEN ABLE TO OPEN FROM INSIDE. I AM FEARFUL THAT THE CHILD LOCK ON THE JAMB OF THE DOOR MAY HAVE BEEN FLIPPED TO THE LOCKED POSITION. IN ANY EVENT THE DOOR WILL NOT OPEN. THE VEHICLE WAS PURCHASED USED IN AUG OF 2015 WITH 46K ON ODOMETER. THE UNLOCKING ISSUES WERE NOTED WHEN THE VEHICLE WAS STATIONARY AS THE DOOR LOCKS ORIGINALLY ENGAGED WHEN THE TRANSMISSION WAS PLACED IN DRIVE. THE LOCKING PROBLEM WAS LIKELY FIRST NOTED IN EARLY FALL OF 2016. BY NOVEMBER OF 2016 THE DOOR WOULD NEITHER OPEN WITH THE KEY FOB BUTTON, ELECTRICAL SWITCHES ON THE MASTER DOOR CONTROL ON THE DRIVERS AND FRONT SEAT PASSENGER INTERIOR ARM RESTS, OR THE THE INTERIOR PASSENGER DOOR HANDLE FROM THE INSIDE. THE REMAINDER OF THE LOCKS HAVE NOT FAILED TO OPEN WITH THE KEY FOB, ELECTRIC SWITCHES OR WITH THE INTERIOR DOOR HANDLES. THIS SITUATION PRESENTS A SAFETY CONCERN PARTICULARLY TO DRIVER'S SIDE REAR PASSENGER AS EXIT FROM THE VEHICLE THROUGH THE DOOR IS NOT POSSIBLE AT THIS POINT. THE SITUATION HAS NOT YET BEEN REPAIRED.

Mileage: 49,500

PUSH BUTTON START. SOMETIME IT STARTS AND SOME TIME IT DOES NOT. HIT AND MISS. BATTERY REPLACED. ALTERNATOR REPLACED, STARTER CHECK. CAR DOES NOT ALWAYS START THE 1ST, 2,3,4,OR 5TH TIME

THIS VEHICLE HAS THE ABS LIGHT, TRACTION CONTROL LIGHT, AND THE DOWNHILL ASSIST LIGHTS THAT COMES OFF AND ON WHIE DIVING THE VEHICLE. AFTER DRIVING FOR A WHILE THAN THEY MAY GO OFF, NOW THEY ARE BACK ON AND THEY ARE STAYING ON WHICH MY WIFE IS SCEPTICAL OF HAVING ON AND SO AM I, WHEN I CHECKED TIS PROBLEM ON THE INTERNET FR COMPLAINTS THER WE MANY FOR THIS SAME PROBLEM AND THE DEALERS CAN'T SEEM TO KNOW HOW TO FIX THE ISSUE. I WRATE A LETTER TO THE KIA CORPERATE OFFICE TODAY TO SEE WHAT CAN BE DON WITH THIS PROBLEM.

Mileage: 70,000

DRIVER SIDE DOOR ON MY 2011 KIA SORENTO STOPPED WORKING YESTERDAY,. WOULD NOT OPEN BY REMOTE OR KEY. I HAD TO CLIMB IN AND CRAWL OVER TO DRIVERS DOOR TO GET INTO CAR. THIS IS A SERIOUS DEFECT THAT COULD RESULT IN DEATH OR INJURY TO ME AND MY PASSENGERS DURING A VERY COMMON EVENT IN HOUSTON - FLOODING. IF I WAS PINNED IN MY CAR GOING UNDER WATER AND NO ONE COULD OPEN THE DOOR BY ANY MEANS THEN I WOULD DROWN. JUST HOW MANY COMPLAINTS DO U NEED TO HAVE TO RECALL YOUR OBVIOUS DEFECT? I HAVE SEEN AN ALARMING NUMBER OF PEOPLE WHO HAVE COMPLAINED TO YOU ON THE SAME BUT NO ACTIONS ARE TAKEN BY KIA TO REMEDIATE THIS DANGEROUS DEFAULT. PEOPLE HAVE BEEN CHARGED UP TO $900 TO KIA DEALERSHIP TO FIX THEIR SHODDY COST SAVING CHEAP DOOR ONLY TO HAVE THE OTHER DOOR(S) ON THEIR CAR GO OUT WITHIN WEEKS. IN OTHER WORDS, WE SHOULD ALWAYS BE READY FOR THIS MUCH REPORTED SAFETY HAZARD! IT IS GOING TO FLOOD IN HOUSTON TOMORROW...HOPE I AM NOT TRAPPED IN MY CAR DUE TO YOUR NEGLIGENCE. OH AND THERE ARE LOTS OF OTHER ISSUES THAT COULD HAPPEN, UNABLE TO GET MY GRANDCHILDREN OUT OF THE CAR IN A HOUSTON SUMMER! *TR

Mileage: 65,000

2011 KIA SORRENTO/THE CAR THE LOCK MECHANISM FAILED. THE CAR WILL NOT LOCK WITH THE KEY FOB OR WHEN PUSHING THE LOCKS IN THE DOOR. APPROXIMATE FAILURE WAS 80,000 MILES. TOOK IT TO THE DEALER SAID I WAS OVER MILEAGE FOR THE REPAIR. IT WILL COST ABOUT $800 FOR REPAIR. I AM SEEKING ADVICE TO SEE IF EXTENDED WARRANTY WILL COVER THIS COST. I HAVE ALREADY REPLACED THE FRONT DRIVERS DOOR LATCH, I RECEIVED A LETTER SAYING THE REPAIR ON THE LOCKS WOULD BE DONE BUT APPARENTLY IT DOES NOT COVER THIS PART. 5 YEAR OLD CAR NO LOCKS WORK AT ALL.

Mileage: 80,000

IN THE LAST WEEK, THE VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING. THE FIRST TIME IT HAPPENED ON THE HIGHWAY WHILE DRIVING 70MPH - THE CAR SHUT OFF AND DROPPED TO 50MPH, THE STEERING WHEEL LOCKED BUT IT STARTED BACK UP. TWENTY MINUTES LATER WHILE DRIVING 25MPH ON A SIDE ROAD, THE SAME THING HAPPENED. AND THEN AGAIN WHILE IN A DRIVE THRU LINE. THIS HAS SINCE HAPPENED TWICE WHILE ON THE HIGHWAY. THE VEHICLE DOES START BACK UP AGAIN BUT IT IS OBVIOUSLY UNSAFE TO DRIVE, ESPECIALLY ON THE HIGHWAY. AFTER RESEARCHING THE ISSUE, I FOUND THERE WAS A RECALL ON 2011-2013 MODELS WITH THE SAME ISSUE. I CONTACTED KIA AND WAS TOLD MY VEHICLE WAS NOT PART OF THE RECALL BUT TO BRING IT IN AND HAVE IT LOOKED AT. I HAVE AN APPOINTMENT ON MONDAY, DECEMBER 19, 2016 TO HAVE SEVERAL OTHER RECALL ITEMS CORRECTED. *TR

Mileage: 67,000

I BOUGHT MY CAR IN 2011 BY 2013 THE REAR PASSENGER DOOR DOES NOT OPEN AT ALL, DRIVER SIDE WONT OPEN FROM OUT SIDE. THEN 2014 ABS LIGHT ON, CONTROLS ON STEERING WHEEL FOR PHONE, CRUISE AND VOLUME DON'T WORK. SHIFTING TO PARK OR DRIVE ISN'T CATCHING ALL THE TIME, AND DOOR LOCKS CLICK OPEN & CLOSE RANDOMLY. I DO NOT FEEL SAFE DRIVING MY CAR.

ALREADY FILED COMPLAINT ABOUT 2 DOORS THAT YOU CANNOT OPEN FROM THE OUTSIDE OF THE VEHICLE WHEN UNLOCKED, NOW I HAVE A 3RD DOOR THAT WON'T OPEN FROM THE OUTSIDE WHILE UNLOCKED. GONNA HAVE TO CLIMB IN FROM THE HATCHBACK PRETTY SOON. THEY ALL OPEN FROM THE INSIDE, NOT THE OUTSIDE. SO NOW I HAVE TO LEAVE THE CHILD SAFETY LOCKS OPEN ALL THE TIME, HOPEFULLY MY 3 YR OLDS WON'T PULL ON THE DOOR HANDLE FROM THE INSIDE AND FALL OUT OF THE VEHICLE. ALL THIS WITHIN THE LAST 3 WEEKS. I'M GUESSING SOMEBODY HAS TO DIE BEFORE THIS WILL BE RECALLED. GOING TO CALL DEALER TODAY TO SEE WHAT THEY SAY.

Mileage: 82,000

KIA SORENTO 2011. PARKED. FIRST IT WAS ONE DOOR, JUST STOPPED OPENING FROM THE OUTSIDE, OPENS FROM INSIDE, UNLESS YOU PUT CHILD SAFETY LOCK ON, THEN IT WON'T OPEN AT ALL. THEN TODAY THE OTHER SIDE NOT OPENING FROM THE OUTSIDE. ALL OPEN FROM INSIDE, ONLY PROBLEM IS WHAT TO DO WHEN ALL FOUR STOP OPENING FROM OUTSIDE. IF MY KID IS IN THERE, FALLS ASLEEP, AND IT'S HOT OUTSIDE, HOW DO I GET THE KID OUT IF I CAN'T OPEN FROM OUTSIDE, SOMEBODY IS GOING TO BE SERIOUSLY HURT OR KILLED FROM THIS PROBLEM. FROM THE LOOKS OF THINGS THERE HAS BEEN A LOT OF PROBLEMS WITH THESE DOORS.

Mileage: 80,000

IN AUGUST 2010 THERE WAS A RECALL TO REROUTE THE WIRING HARNESS FOR THE STARTER AND WAS SUPPOSEDLY CORRECTED. THREE WEEKS AGO I WAS COMING DOWN A MOUNTAIN IN THE VEHICLE (2011 KIA SORENTO) AND I NOTICED A LITTLE HESITATION. WHEN I STOPPED THE VEHICLE, IT WOULD NOT START AGAIN. I HAD IT TOWED TO THE LOCAL KIA DEALER AND THEY ADVISED THAT THE FUSE PANEL HAD BEEN SHORTED OUT AND WAS DEFECTIVE. THEY SAID THAT KIA WOULD PROVIDE THE FUSE PANEL IF I WOULD PAY THE COST OF THE LABOR. I RELUCTANTLY AGREED. WHEN I PICKED UP THE VEHICLE, THEY STATED THEY HAD TO PUT A "SALVAGED STARTER" ON THE VEHICLE TO GET IT TO START. I AGAIN RELUCTANTLY AGREED BECAUSE I DIDN'T HAVE MONEY FOR A NEW STARTER($500). WHEN I CHECKED MY PAST REPAIR TICKET I NOTICED THAT KIA AND THE DEALER SUPPOSEDLY REROUTED THE STARTER WIRING HARNESS ON A RECALL. AFTER CHECKING WITH OTHER TECHNICIANS, THEY ADVISED THAT IF THE WIRING HARNESS WAS NOT INSTALLED CORRECTLY, IT COULD HAVE SHORTED OUT THE STARTER AND FUSE PANEL AND POSSIBLY COULD CAUSE THE VEHICLE TO SUDDENLY LOOSE POWER EVEN WHILE DRIVING. I'M AFRAID TO DRIVE THE VEHICLE NOW; FEARFUL THAT IT WILL LOOSE POWER WHILE IN OPERATION CAUSING AN ACCIDENT AND POSSIBLY LOSS OF LIFE.

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER AND REAR PASSENGER SIDE DOORS FAILED TO OPEN FROM OUTSIDE AND INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE PARTS WITH PLASTIC LOCKS, BUT THE FAILURE RECURRED. THE FRONT PASSENGER SIDE DOOR FAILED TO LOCK AND UNLOCK WITHOUT WARNING. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR A THIRD REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO RECOMMENDATION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

I HAVE BEEN HAVING PROBLEMS WITH MY DRIVER DOOR AND PASSENGER DOOR OPENING FROM THE OUTSIDE. I HAVE TO OPEN THE BACK DOOR TO GET IN TO THE FRONT. THIS HAS BEEN GOING ON FOR OVER 3 YEARS. I'VE SPOKEN TO THE DEALER SHIP PLACE WHERE I GOT THE CAR FROM, AND THEY INFORMED ME IT WAS NOTHING THEY COULD DO ABOUT IT. I ALSO TOOK IT TO THE KIA DEALERSHIP AND THEY TOLD ME IT'S NOT A RECALL OR ANYTHING CAN DO ABOUT IT UNLESS I PAY FOR THEM TO FIX IT. I DON'T THINK THIS IS RIGHT AT ALL. I AM NOT A RUFF DRIVER AND I TRY TO TAKE GOOD CARE OF MY CAR. I DO NOT FEEL AS IF I SHOULD HAVE TO PAY FOR THIS. THERE ARE SO MANY PEOPLE COMPLAINING ABOUT THE SAME THING GOING ON WITH THEIR DOORS AND WE ARE NOT GETTING ANY HELP AT ALL. THEY ARE NOT WORRYING THAT WE HAVE TO PAY THE CAR NOTE PLUS THE CAR INSURANCE AND ITS NOTHING THEY CAN DO UNLESS WE PAY FOR IT. NOT TO MENTION IF IT WAS SOMEONE TRYING TO HARM ME AND MY KIDS. WE WOULD HAVE TO GO THROUGH THE BACK DOOR TO GET IN THE FRONT TO START THE CAR AND PULL OFF. THAT'S NOT IF YOU WAS TO GO ON CARGURUS.COM YOU WOULD SEE ALL THE COMPLAINTS. IS THERE ANYTHING THAT YOU ALL CAN HELP US WITH PLEASE LET US KNOW. THANK YOU. ALSO THE DATE I PUT IN IS NOT CORRECT IT WOULD NOT LET ME PUT 2014. *TR

Mileage: 70,061

SUDDENLY UNABLE TO OPEN DRIVERS SIDE FRONT DOOR FROM THE OUTSIDE. ALREADY PAID OVER $300 FOR SAME ISSUE ON DRIVERS SIDE REAR DOOR DID NOT OPEN FROM OUTSIDE SUDDENLY. OBVIOUS DEFECT AS NORMAL USE AND NO ISSUES UNTIL SUDDENLY STOPS WORKING. LIVING IN SOUTH FLORIDA VERY DANGEROUS WITH CANALS AND WATER SHOULD AN ACCIDENT OCCUR. VEHICLE STATIONARY PARKED.

Mileage: 129,000

A COUPLE WEEKS AGO, WHILE MY CAR WAS PARKED, I WENT TO OPEN THE DRIVER'S SIDE DOOR AND IT WOULD NOT OPEN. I TRIED UNLOCKING WITH THE FOB AND WITH THE KEY IN THE DOOR, NOTHING WORKED. I HAD TO GET INTO MY CAR THROUGH THE PASSENGER SIDE, NOW THE ONLY WAY I CAN GET DRIVER'S SIDE DOOR TO OPEN, IS FROM THE INSIDE. THEN A FEW DAYS AGO, DURING A CAMPING TRIP, I STEPPED OUT OF MY CAR TO RETRIEVE SOME THINGS FROM MY TRUNK. AT THAT TIME, ALL DOORS AUTOMATICALLY LOCKED. WHEN I TRIED TO OPEN THE CAR DOORS TO RETRIEVE MORE THINGS (AND MY TWO CHILDREN), THE DOORS WOULDN'T OPEN, AGAIN, IT TOOK SEVERAL ATTEMPTS BEFORE I COULD FINALLY UNLOCK THE CAR WITH THE KEY (IT TOOK APPROXIMATELY 15 MINUTES). IT'S SUMMER TIME AND MY YOUNG CHILD WAS SLEEPING INSIDE THE CAR. THIS IS DEFINITELY A SAFETY HAZARD GIVEN THE CIRCUMSTANCES. ABOUT A DAY LATER, THE AIRBAG LIGHT CAME ON, I'M GUESSING RELATED TO THIS ELECTRICAL DEFECT. I CONTACTED THE DEALER, THEY SAY THESE ISSUES WOULDN'T FALL UNDER WARRANTY AND THAT I HAD TO PAY $99 DIAGNOSIS FEE PLUS REPAIRS (ABOUT $200 PER DOOR). PLEASE LOOK INTO THIS, I FOUND SEVERAL SIMILAR COMPLAINS ONLINE. KIA IS NOT TAKING ANY RESPONSIBILITY. THANK YOU! *TR

Mileage: 60,000

DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK BUT SEEMS LIKE OUTSIDE LATCH IS STUCK IN THE LOCK POSITION. HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. STILL HAVE EXTENDED WARRANTY ON CAR (82,000 MILES) BUT WAS STILL GOING TO COST ME $200 TO FIX IT. WHY AM I PAYING $200 TO FIX A HANDLE ON A CAR THAT IS WELL UNDER WARRANTY. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT I'VE READ THIS IS AN ISSUE A LOT OF PEOPLE ARE HAVING. KIA NEEDS TO ISSUE A RECALL AND FIX IT.

PASSENGER REAR DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE. POSES A SAFETY RISK AS THAT IS THE SIDE THE BABY SEAT IS ON.

Mileage: 62,000

ENGINE LIGHT STAYS ON ALL THE TIME. BOUGHT USED AND RETURNED TO DEALERSHIP TO REPAIR. THEY COULD NOT GET LIGHT TO GO OFF. DEALERSHIP CALLED KIA DEALERSHIP FOR INFO AND DID ALL THAT WAS TOLD TO TRY INSTALLING ACTUATOR TO REPAIR BUT TO NO AVAIL. I PURCHASED MASTER TECH WHEN I BOUGHT THE CAR. WILL A KIA DEALERSHIP ACCEPT MASTER TECH AS REPAIR PAYMENT OTHER THAN $100 DEDUCTIBLE?

Mileage: 88,526

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE EXTERIOR DOOR FAILED TO UNLOCK MANUALLY OR WITH THE KEY FOB. THE CONTACT ENTERED THE VEHICLE THROUGH THE FRONT OR REAR PASSENGER SIDE DOORS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.

Mileage: 171,000

ABOUT A MONTH AGO I DISCOVERED THAT MY AIR BAG LIGHT CAME ON. WELL APPARENTLY I AM NOT THE ONLY PERSON THAT HAS COMPLAINED ABOUT THIS. I CALLED MY NEAREST DEALERSHIP WHICH IS IN HUNTSVILLE ALABAMA TO LET THEM KNOW ABOUT THIS PROBLEM OF COURSE THEY INFORMED ME THAT THERE WILL BE A 120.00 CHARGE JUST TO CHECK TO SEE WHAT IS CAUSING THIS PROBLEM, I SUPPOSE TO HAVE AN EXTENDED WARRANTY WHICH I FEEL HAS EXPIRED SO THEREFORE THE CHARGES ARE ALL ON ME. I DID SOME RESEARCH ONLY TO FIND THAT THOUSANDS OF CONSUMERS HAVE COMPLAINED ABOUT THE SAME THING WITH THE SAME MODEL. I WANT TO KNOW WHAT CAN WE GET DONE ABOUT THIS ISSUE BEFORE SOMEONE GETS INJURED. THANKS ALETHA

Mileage: 60,000

A FEW WEEKS AGO MY HUSBAND WENT TO OPEN THE DRIVERS SIDE DOOR AND IT WOULD NOT OPEN. HE TRIED UNLOCKING WITH THE FOB AND WITH THE KEY IN THE DOOR. NOTHING WORKS. SO IN ORDER TO GET INSIDE TO DRIVE WE EITHER CRAWL ACROSS OR START THE CAR FROM THE PASSENGER SIDE, REACH OVER AND ROLL WINDOW DOWN. THEN WALK TO DRIVERS SIDE AND REACH IN TO OPEN FROM THE INSIDE. I HAVE DOWN RESEARCH AND THIS IS A COMMON PROBLEM WITH KIA VEHICLES. WE CALLED 2 DEALERSHIPS AND WERE TOLD THIS IS SOMETHING WE WILL HAVE TO PAY TO FIX. NOT COVERED BY WARRANTY AND NOT A DEFECT. I FIND IT VERY HARD TO BELIEVE THAT IT ISN'T A DEFECT. AT THIS POINT IT IS JUST THE DRIVERS DOOR, BUT I AM WAITING FOR THE OTHER DOORS TO FOLLOW SUIT AS MANY PEOPLE HAVE MULTIPLE DOORS THAT WON'T OPEN. I FEEL UNSAFE IN MY OWN CAR. I DON'T WANT TO LEAVE THE CHILD SAFETY LOCKS ENGAGED AS OTHERS HAVE HAD THEIR REAR DOORS NOT OPEN AT ALL. THIS IS A HUGE SAFETY ISSUE AND IT NEEDS TO BE ADDRESSED BY KIA AS I BELIEVE IT IS A MANUFACTURER DEFECT.

Mileage: 86,800

TL* THE CONTACT OWNED A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS NOTIFIED OF THE FIRE BY A CAR ALARM THAT SOUNDED FROM THE GARAGE. THE CONTACT NOTICED FLASHING LIGHTS COMING FROM THE VEHICLE UPON ENTERING THE GARAGE. IN ADDITION, THE CONTACT NOTICED FLAMES COMING FROM THE REAR OF THE VEHICLE. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,243.

Mileage: 60,243

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE EXPERIENCED A LOSS OF POWER; HOWEVER, THE RADIO, BLUETOOTH, AND EXTERIOR LIGHTING STILL WORKED. IN ADDITION, THE VEHICLE COULD NOT BE SHIFTED EXCEPT BETWEEN NEUTRAL OR DRIVE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS STOPPED AFTER ROLLING INTO A PARKING SPACE AGAINST A CURB. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE TOW TRUCK DRIVER WAS ABLE TO GET THE VEHICLE OUT OF GEAR INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. UPDATED 04/08/16*LJ *JS

Mileage: 91,000

ORIGINAL OWNER '11 SORENTO 4CYL, AWD W/TOW PACKAGE & APPROX 88K MILES. PROBLEM 1ST NOTICED ABOUT 2 MOS AGO WHEN SEAT BELT LIGHT BEGAN FLASHING WITH AUDIBLE CLICKING COMING FROM RELAY BEHIND DASH. IT WAS DAYTIME WHEN THIS HAPPENED 1ST FEW TIMES & I COULD NOT DUPLICATE PROBLEM. THIS ISSUE SEEMED TO HAPPEN AFTER STARTING CAR & WOULD GO AWAY AFTER A FEW MOMENTS OF DRIVING. RELEASING & RE-CONNECTING SEAT BELT HAD NO EFFECT. THE 1ST TIME IT HAPPENED @ NIGHT I REALIZED THAT THE HEADLIGHTS & DASH LIGHTS WOULD FLASH ON & OFF ALSO. STILL COULD NOT DUPLICATE PROBLEM, BUT BEING A MECHANIC I WATCHED FOR IT TO HAPPEN AND TRIED DIFFERENT THINGS TO SEE IF THEY HAD ANY EFFECT ON THE ISSUE. ALWAYS WOULD BEGIN AFTER INITIALLY STARTING CAR, BUT NOT DO IT MOST TIMES. THEN 3 EVENINGS AGO, I FOUND IT HAPPENING EVERY TIME I WOULD START THE CAR & WOULD EVEN DO IT AFTERWARDS DRIVING DOWN THE ROAD. I WAS 70 MILES FROM HOME & TRIED TO GET BACK. IT DIDN'T MATTER WHETHER THE HEADLIGHT SWITCH WAS ON, OFF OR AUTO, IT WOULD STILL FLASH ALL LIGHTS & SEATBELT LIGHT W/CLICKING FROM RELAY. ON THE WAY HOME, WHILE DRIVING A RURAL ROAD, THE LIGHTS AGAIN STARTED BLINKING ON & OFF CAUSING ME TO HIT A METAL POLE A DRAINAGE DITCH THRU FARMER'S FENCE INTO HIS FIELD. ACCIDENT PUSHED METAL BUMPER (BEHIND BUMPER COVER) BACK ABOUT 12", TORE THE ENTIRE FRONT END &LIGHTS FROM CAR & BENT HOOD BACK 1 1/2 FEET AND BUCKLED IT UPWARD - ALL OF THIS WITHOUT EVER DEPLOYING THE AIRBAG.THESE PROBLEMS ARE PREVALENT IN THIS CAR AS I HAVE READ, BUT I NOW HAVE A VEHICLE WHICH DESPITE IT'S DAMAGE WILL NOW DUPLICATE THE LIGHTS GOING ON & OFF EVERY TIME THE CAR IS TURNED ON. HAVE CONTACTED KIA CORP IN HOPES THAT THEY WILL WANT TO USE MY CAR TO GET TO THE CAUSE OF THIS ISSUE & FINALLY CORRECT IT. AS A MECHANIC I VERY WELL UNDERSTAND THE NEED TO BE ABLE TO DUPLICATE PROBLEM TO FIND CAUSE ..... KIA NOW HAS NO EXCUSE.

Mileage: 88,000

THE BULBS FOR THE LOW BEAM HEADLIGHTS HAVE BEEN "BURNING OUT" AT THE RATE OF ONCE A MONTH. LAST MONTH, THE ENTIRE ASSEMBLY PLUGIN TO THE BULB WAS MELTED DUE TO "A POOR CONTACT" OR SHORT IN THE WIRING". UNFORTUNATELY THEY SAID I NEED AN ENTIRE HEADLIGHT ASSEMBLY (ABOUT A $400 PART AND $250 LABOR) AS THEY WON'T JUST SELL THE CONNECTION PLUG. FRUSTRATED I FOUND A GREAT MECHANIC WHO CUT AND SPLICED A NEW CONNECTION PLUG AND IT SEEMS TO BE WORKING. HOWEVER THE CONCERN IS THAT THERE IS STILL A "SHORT" IN THE WIRING AND WILL EVENTUALLY DO THE SAME THING TO THE NEW PLUG. I HAVE NOW HAD THE SAME ISSUE WITH THE OTHER SIDE AND AM HOPING THAT SOMEONE ELSE HAS FOUND THE SOURCE OF THE PROBLEM. THE OTHER COMPLAINT IS THAT THIS IS NOT COVERED BY THE ANY WARRANTY. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS ISSE AND I STILLHAVE NOT SEEN A RECALL FROM KIA. THIS IS MY 2ND KIA AND I AM RETHINKING ABOUT BUYING ANOTHER UNLESS THIS ISSUE IS RESOLVED.

I HAVE A 2011 KIA SORENTO, 106,000 MILES ON IT. FIRST I SAW A HEADLIGHT HAD BURNT OUT, I BOUGHT A NEW ONE, BY THE TIME I GOT HOME, IT WAS OUT AGAIN. MY MECHANIC HAD TO REPLACE THE WIRE HARNESS ON THE PASSENGER SIDE, SAID THE WIRES WERE MELTED. SOON AFTER, AS I AM DRIVING IN THE EARLY MORNINGS, I WOULD TURN ON THE RIGHT SIGNAL AND THE LIGHTS WOULD TURN OFF FOR 10 SECOND, ALL THE LIGHTS, INSIDE, OUTSIDE, BUT TURN BACK ON. IT WOULDN'T HAPPEN EVERY DAY, BUT ONCE A WEEK AT LEAST. I TOOK IT TO MY MECHANIC AND HE WAS UNABLE TO REPLICATE THE PROBLEM. TODAY, I TOUCHED THE BRIGHT LEVER AND THE CAR LIGHTS INSIDE AND OUTSIDE TURNED COMPLETELY OFF, FOR ABOUT 30 SECONDS. I WAS SCARED TO DEATH AS IT WAS PITCH BLACK OUT AND I COULDN'T SEE IN FRONT OR ANYWHERE AND NO ONE COULD SEE ME. I TURNED THE CORNER AND THEY AGAIN WENT OFF, THIS TIME LONGER. THANKFULLY I WAS ABLE TO GET MY HAZARDS ON SO I COULD PULL OFF THE ROAD AND PEOPLE AROUND COULD SEE ME. I HIT THE BRIGHTS AGAIN AND EVERYTHING CAME BACK ON. I DROVE THE REST OF THE WAY TO WORK (45 MINUTES) WITHOUT USING ANY TURN SIGNALS OR BRIGHTS. I AM SCARED TO DEATH TO GET BACK INTO THIS CAR. I TRAVEL ALOT WITH MY 4 GRANDCHILDREN IN THE CAR. THERE NEEDS TO BE AN IMMEDIATE RECALL, AS I HAVE SEEN DOZENS OF PEOPLE COMPLAINING ABOUT THE SAME THING. THE WEBSITE DIRECTED ME TO THIS SITE. PLEASE HELP, I AM AFRAID TO GET IN THE CAR NOW, I TRAVEL IN THE DARK EVERY MORNING 45 MIN TO AN HOUR. HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/KIA/SORENTO/EXTERIOR_LIGHTING/PROBLEM.ASPX

Mileage: 106,000

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHEN THE INTERIOR LIGHT SWITCH WAS IN THE AUTO POSITION, THE INTERIOR LIGHTING WOULD NOT TURN OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,800.

Mileage: 63,800

THE ABS,ESC, AND DBC LIGHTS STAY ON WHEN I START CAR AND DRIVE IT AT ALL SPEEDS.

Mileage: 72,316

2011 KIA SORENTO AIRBAG LIGHT CAME ON OUT THE BLUE. TOOK TO DEALERSHIP WAS ADVISED EITHER DEFECTIVE PASSANGER AIRBAG OR THE SENSOR FOR PASSENGER SEAT. WOULD HAVE TO PAY $$$ TO PUT ON DIAGNOSTIC. CAR JERKS FORWARD WHEN SWITCHING GEARS. ALSO, CAR JUST ACCELERATED BY ITSELF.. PUT THE CAR IN PARK AND IT JERKS FORWARD. ITS JERKS SO HARD I COULD GET WHIPLASH.LIKE THE CAR DOESN'T WANT TO STOP.SCARRIEST THING EVER. I AM REALLY CONCERNED HOW SOMETIMES I DON'T EVEN HAVE TO PRESS THE BRAKE TO PUT IN GEAR. LAST, WENT TO CHANGE HEADLIGHT, RIGHTSIDE EXTREMELY JOT AND COULD HEAR BOILING LIKE SOMETHING COOKING.

Mileage: 98,000

HEATED SEAT ELEMENT ON DRIVERS SIDE STARTED ON FIRE. CAUSED DRIVER TO BE BURNT. HEATED SEAT HAD BEEN TURNED ON FOR ABOUT 2 MINUTES. CAR WAS IN MOTION ON CITY STREET.

Mileage: 101,000

RECENTLY MY 2011 KIA SORENTO EX WILL NOT SHUT DOWN. WHEN I PRESS THE ENGINE START/STOP BUTTON THE ENGINE WILL SHUT OFF BUT THE DASHBOARD, NAVIGATION TOUCHSCREEN & LIGHTS ALL REMAIN ON. IT CAN SOMETIMES TAKE UP TO 3 MINUTES OF PUSHING THE BUTTON, TURNING THE CAR BACK ON AND TRYING TO TURN IT BACK OFF BEFORE IT WILL ACTUALLY SHUT ALL THE ELECTRICAL COMPONENTS DOWN.

Mileage: 62,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE ENGINE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CPU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.

Mileage: 64,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,800.

Mileage: 49,800

WHILE DRIVING AT NIGHT THE HEADLIGHTS WILL GO OFF THEN COME BACK ON AFTER BEING OFF FOR APPROX 2 SECONDS. IT ALSO OCCURS SOMETIMES WHEN CHANGING LANES AND USING THE TURN SIGNALS. I FEEL THAT IT MAY BE A DEFECT IN THE TURN SIGNAL HEADLIGHT ASSEMBLY SWITCH ON THE STEERING COLUMN.

Mileage: 65,750

THE ONLY WAY YOU CAN OPEN ANY OF THE DOORS IS FROM THE INSIDE. FIRST IT WAS DRIVERS SIDE. A COUPLE OF WEEKS LATER IT WAS THE BACK DRIVERS PASSENGER DOOR. NOW IT'S THE FRONT PASSENGER'S DOOR. MAKES NO SENSE I HAVE ONE DOOR TO GET INSIDE MY CAR. PLEASE HELP.

Mileage: 93,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,050.

Mileage: 64,050

THE INTERIOR DOME LIGHT QUIT WORKING TOOK TO A MECHANIC, HE LOOKED INTO THE WIRING HARNESS AND SAID THAT ALL THE WIRES HAD MELTED TOGETHER. THIS PROBLEM COULD AFFECT ALL THE ELECTRICAL PARTS OF THE TRUCK. ALSO OF NOTE IS THAT THE TRUCK INDICATOR LIGHT SHOWING THAT THE TRUCK IS OPEN, EVEN WHEN ITS NOT. SO FAR NO FIRE HAS STARTED. COST TO FIX PER THE MECHANIC IS OVER $1000, OR MORE.

Mileage: 61,000

ON 04/16/15 PULLED INTO PARKING SPACE. CAR WOULD NOT GO INTO PARK OR REVERSE. PARKING BRAKE WOULD NOT ENGAGE. WARNING LIGHTS ON DIDN'T MAKE SENSE., ACCESSORIES WOULD NOT TURN OFF. CAR ROLLED W/O HARD DEPRESS TO BRAKE. BRAKE WOULDN'T FULLY ENGAGE (WOULDN'T PLUNGE ALL THE WAY). PUT INTO NEUTRAL, COULD NOT FULLY SHUT OFF. CAR WARNING SIGNAL BLASTING. COULD NOT SECURE CAR, LOCK CAR OR OR TURN CAR OFF. COULD ONLY DRIVE FORWARD SLOWLY WITH DRAG WHEN ABLE TO GET OUT OF PARKING SPOT. DROVE FORWARD TO GET OUT OF PAKING LOT BEFORE TRAPPED IN THERE AGAIN AND REVERSE ROLLING OCCURRED. WENT TO SIDE OF ROAD FOR TOWING. HUGE DRAG WHILE DRIVING SLOW 5MPH APROX. IGNITION FINALLY TURNED OFF AFTER PUTTING INTO NEUTRAL AGAIN. WARNING SOUND FINALLY WENT AWAY BUT ACCESSORIES STILL WERE ON. PARKING BRAKE WOULD NOW ENGAGE. CAR NOT DRIVABLE OR FULLY FUNCTIONING. CAR TOWED TO DEALERSHIP. .DIAGNOSED- FAILURE OF RECALL PART PUT IN AT TIME OF RECALL TO FIX HAD FAILED. RESOLUTION: REPLACED DEFECTIVE RECALL FIX PART WITH SAME RECALL PART THAT JUST FAILED, NO ACCIDENT RESULTED BECAUSE OF THIS FAILURE BUT I COULD NOT PROPERLY, DRIVE, SECURE, CAR. LEFT STRANDED WITH MEDICALLY FRAGILE CHILD WITH LIMITED CELLULAR RECEPTION. CONCERN: DRIVING UNSAFE CAR WITH KNOWN FAILURE PART THAT COULD LEAD TO SERIOUS ACCIDENT DO TO SYMPTOMS OF FAILURE POSTED BY KIA. KIA RESOLUTION WAS TO PUT SAME PART IN THAT IS KNOW TO FAIL AND WAS PART OF A FIX FOR VOLUNTARY RECALL DUE TO KNOW SERIOUS RESULTS OF PART FAILURE. I AM DRIVING A CAR THAT IS ON IT'S THIRD RECALL WHICH IS PROVEN TO HAVE SPECIAL NEEDS MEDICALLY FRAGILE SON WOULD NOT HAVE HAD IMMEDIATE MEDICAL EMERGENY SERVICES IF FAILURE HAPPENED WHERE THERE WAS NO SIGNAL. LACK OF BRAKE LIGHTS COULD RESULT IN COLLISION RESULTING IN DEATH OR SERIOUS INJURY. SUMMARY, DRIVING CAR WITH KNOW SAFEY ISSUES BY KIA WITH NO RESOLUTION. *TR

Mileage: 41,569

VEHICLE HAS HAD REPEATED HEAD LIGHT ISSUES SINCE PURCHASE. LAST VISIT TO THE DEALER THEY ARE RECOMMENDING CHANGING OUT HEADLIGHT ASSEMBLY AT AN EXCESSIVE COST. IN RESEARCHING THIS ISSUE IT SEEMS THAT MANY CONSUMERS ARE HAVING THE SAME ISSUE AND NEEDS TO BE RECALLED TO FIX. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE TRAVELING APPROXIMATELY 40 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT SMOKE EMITTED FROM THE ENGINE COMPARTMENT. UPON PULLING THE VEHICLE OVER, IT WAS FURTHER NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A ROD FRACTURED INTO THE ENGINE AFFECTING THE OTHER COMPONENTS CAUSED A FIRE. ALSO, THE MECHANIC DIAGNOSED THAT THE PISTONS MAY NEED TO BE REPLACED BUT FURTHER EXTENSIVE DIAGNOSIS WAS REQUIRED TO REPAIR THE VEHICLE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

CAR BEGAN TO ACT LIKE IT DID NOT WANT TO CRANK. ONCE I GOT TO DESTINATION, RADIO WENT OFF FIRST, THEN EVERYTHING STARTED DIMMING, THEN IT SHUT OFF. TRIED TO JUMP IT OFF, GOT IT DOWN THE ROAD 1/2 A MILE THEN SHUT OFF AGAIN. TOOK BATTERY OUT AND TRIED TO CHARGE IT BUT IT WAS DEAD. BOUGHT ANOTHER FULLY CHARGED BATTERY, DROVE THE CAR HOME. TRIED TO CRANK NEXT MORNING, WOULDN'T CRANK AGAIN. CHARGED IT UP TOOK IT TO 2 DIFFERENT PLACES..IT WAS THE ALTERNATOR. ACCORDING TO A SERVICE BULLETIN #SA061, THERE WAS AN ISSUE WHERE THE BATTERY LIGHT WAS ILLUMINATED CAUSING THE ALTERNATORS NOT TO CHARGE. THIS WAS THE SAME ISSUE MINE WAS DOING..THE BATTERY LIGHT WAS SHOWING BUT I DID NOT KNOW ABOUT THE ALTERNATOR. THIS IS THIRD BATTERY IN 3 YEARS FOR THIS CAR! AFTER LOOKING AROUND EVERYWHERE WITH NO ALTERNATORS IN STOCK AND NO ONE KNOWING HOW TO RE-BUILD THEM, THE KIA DEALERSHIP WANTED TO CHARGE ME $443 FOR AN ALTERNATOR AND ANOTHER $300 TO PUT IT IN! NOT TO MENTION I WOULD HAVE TO PROBABLY TOW IT OVER THERE! THAT IS CRAZY! THIS IS NOT THE ONLY ISSUE WITH THIS CAR! MY SUNROOF, BACK-UP CAMERA, RIGHT FRONT LIGHT, RADIO KNOB HAS FELL OFF, PASSENGER HEAD REST HAS FELL OFF, OIL PAN SEAL ISSUES....LIST GOES ON AND ON! IT IS RIDICULOUS! THIS SERVICE BULLETIN COVERED DATES 07/12/10 - 09/18/10. MY ALTERNATOR WAS BUILT IN 10/04/10. WOW,,,,IT MIRACULOUSLY GOT FIXED!! THERE WAS NOOOO WAY!!! THE SAME ISSUE IS HAPPENING TO MINE!!! BUT...KIA WANTS ME TO PAY FOR IT!!! IT IS INSANE!!! I HAVE HAD NOTHING BUT TROUBLE OUT OF THIS VEHICLE FROM DAY 1. *JS

Mileage: 105,000

THIS IS THE MOST RECENT AND SERIOUS ELECTRIC ISSUE; I DO NOT KNOW THE EXACT DATES OF EARLIER ISSUES. I BELIEVE ALL THESE ELECTRIC ISSUES ARE RELATED. ISSUES BEGAN IN 2010 AFTER THE PURCHASE OF THE CAR. WAS TAKEN TO THE DEALER FOR ELECTRICAL ISSUE AND THEY REPAIRED LOSE CLUSTER ARRAY. OTHER ELECTRIC ISSUES FROM 2011-2013: WHEN TURNING LEFT THE DOWNHILL BRAKE CONTROL INDICATOR WOULD LIGHT WOULD COME ON AND PREVENT THE CAR BEING PUT INTO PARK, THE HEADLIGHTS FLICKER WHEN CAR IS AT A STOP, DRIVER SIDE LOW BEAM HEADLIGHT FREQUENTLY BURNS OUT. DECEMBER 2013-JANUARY 2014: ALL DASH INDICATOR LIGHTS MALFUNCTIONED (NO WARNING LIGHTS/GAUGES, INCLUDING FUEL, SPEED, TURN SIGNALS, LOW FUEL INDICATOR, ETC.). DEALER FOUND THE FACTORY CLUSTER ARRAY TO BE FAULTY. THE DEALER REPLACED THE CLUSTER WITH A NEW ONE. I AM REPORTING THE FOLLOWING: I WAS TRAVELING 65MPH AND TURNED THE CRUISE CONTROL OFF, THE ABS WARNING, DOWNHILL BRAKE CONTROL, ELECTRONIC STABILITY CONTROL INDICATOR AND 4WD AUTO LOCK LIGHTS ALL ILLUMINATED. THE CAR WAS OPERATING NORMALLY. TODAY, ALL OF THESE LIGHTS CAME, STAYED ON, THEN WENT OFF. UPON DRIVING, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON AND THE CAR DOWNSHIFTED AS I WAS DRIVING. ALL OTHER OF INDICATOR LIGHTS NOTED CAME BACK ON. I AM TAKING MY CAR BACK TO THE DEALER TOMORROW. MANY OTHER KIA OWNERS ARE REPORTING ALMOST IDENTICAL ISSUES. THIS MOST RECENT INCIDENT OCCURRED WHEN I WAS TRAVELING AT A HIGH RATE OF SPEED AND FOLLOWS A SERIOUS OF ELECTRICAL ISSUES I HAVE HAD SINCE I OWNED MY CAR, NEW FROM THE DEALER. SOMETHING IS WRONG AT THE MANUFACTURING LEVEL THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. *TR

Mileage: 89,000

WENT TO START CAR WITH PUSH BUTTON START AND IT WILL NOT START. ALL THE LIGHTS COME ON IN THE CAR AND THE BATTERY WHEN TESTED IS STILL FUNCTIONING. THE CAR HAS ALREADY HAD THE BRAKE LIGHT RECALL REPLACEMENT. WE TRIED TO DO THE TURN ON THAT GOES AROUND THAT AND CAR STILL DOES NOT TURN ON. *TR

Mileage: 67,847

DASH INDICATORS FOR TRACTION SLIP, DOWNHILL ASSIST AND ABS CAME ON AND HAVE STAYED ON. BRAKING IS FINE AND PUSHING THE ASSIST AND SLIP BUTTONS HAVE NO CHANGE ON BRAKING. TWO WEEKS LATER THE HIGH BEAM AND TURN SIGNAL DASH LIGHTS WILL NOT ILLUMINATE, BUT THE AFOREMENTIONED LIGHTS ARE STILL ON. THE BRAKE LIGHT SWITCH WAS RECALLED AND REPAIRED BY THE DEALER UNDER WARRANTY. I HAVE CHANGED THE BRAKE LIGHT SWITCH AND AFOREMENTIONED LIGHTS ARE STILL ON AND OTHERS STILL NOT WORKING. *TR

Mileage: 117,000

AFTER SITTING OVERNIGHT OR ALL DAY, WHEN BACKING UP THEN GOING FORWARD THE CAR ACTS LIKE THE ABS IS STICKING AND WONT MOVE FORWARD, PULLS TO THE LEFT. YOU HAVE PUT CAR IN PARK, TURN IT OFF, THEN TURN BACK ON FOR IT TO STOP. *TR

Mileage: 119,000

THE CAR HAD PROBLEMS STARTING AND THE STARTER, ALTERNATOR AND BATTERY WAS FINE. THE DEALER CLAIMS IT WAS A SWITCH AND IT WAS REPLACED. THE PROBLEM KEPT HAPPENING ON OCCASION (2-3 TIMES) IN THE LAST YEAR AND LAST TIME THEY REPLACED THE BATTERY. I BELIEVE THERE IS A BIGGER PROBLEM AND DEFECT. *TR

Mileage: 39,700

CPSC: I1470147A. 2011 KIA SORENTO. CONSUMER STATED THE CAR HAS TURNED OFF ON THE HIGHWAY ON THREE OCCASIONS. ALSO STATED ALL OF A SUDDEN THE BATTERY AND ALL ELECTRICAL COMPONENTS SHUT DOWN. *LN THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. *JB

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER ACTIVATING THE PUSH-TO-START BUTTON. THE CONTACT ALSO STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER REPLACED THE KEY FOB, ENGINE MODULE, WIRING HARNESS AND BRAKE LIGHT SWITCH HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

1) THE VEHICLE HAS STALLED OUT SIX (6) TIMES DURING MY OWNERSHIP. THIS HAS OCCURRED AFTER STOPPING. I WAS ABLE TO RESTART THE VEHICLE FOUR OF THE SIX TIMES BY STOPPING, PUTTING THE VEHICLE IN PARK, AND PRESSING THE "START" IGNITION BUTTON. TWO OF THE SIX TIMES THE GEAR WAS LOCKED INTO DRIVE AND NEUTRAL ONLY. THE VEHICLE WOULD ALSO NOT SHUT OFF. BOTH TIMES 911 WAS CALLED FOR CALIFORNIA HIGHWAY PATROL ASSISTANCE WAS CONTACTED AS I WAS STRANDED ON THE FREEWAY. THIS OCCURRED ON 2/20/14 AND 6/03/14. ON 5/17/14 THE VEHICLE WAS BROUGHT INTO THE KIA CAR PROS CARSON FACILITY FOR THE 60,000 MILE MAINTENANCE AND PASSED WITH NO ISSUES. 2) THE BACKUP CAMERA FLUTTERS INTERMITTENTLY (ABOUT 10-15 TIMES A MONTH) MOSTLY IN THE MORNING ON START UP AND SOMETIMES AT NIGHT. KIA OF CERRITOS HAD REPLACED THE NAVIGATION/RADIO MODULE 3 TIMES, BUT OFFICIAL RECORDS SHOW IT WAS REPLACED ONLY TWICE. THIS HAS NOT RECTIFIED THE ISSUE AS IT STILL PERSISTS. 3) THE RADIO INCONSISTENTLY (ABOUT 2-5 TIMES A MONTH) DOES NOT START FOR ABOUT 20 SECONDS AFTER STARTING THE VEHICLE UP. I AM NOT CONFIDENT THAT THE ISSUES ARE RESOLVED AND I FEAR FOR THE SAFETY OF MYSELF AND ALL WHO RIDE IN THE VEHICLE. THE KIA CAR PROS CARSON FACILITY REPLACED THE DRIVE ASSIST PART AND CLEANED THE ELECTRICAL CONTACTS FOR THE FIRST INCIDENT IN FEB 2014. I WAS TOLD THIS WOULD RECTIFY THE ISSUE. ON 6/03/14, I WAS TOLD A SOFTWARE UPDATE TO THE ECU (ELECTRICAL CONTROL UNIT) WAS PERFORMED, BUT THEY DO NOT GUARANTEE THAT THE PROBLEM HAS BEEN RESOLVED. I WANT THE FACILITY TO RETAIN MY VEHICLE AND PERFORM A FULL DIAGNOSTIC ON THE VEHICLE UNTIL THEY CAN GUARANTEE THAT IT WILL NOT STALL AND LOCK UP ON ME AGAIN. CORPORATE KIA SAID THE VEHICLE CAN BE RELEASED AND THE FACILITY WILL NOT INVESTIGATE ANY FURTHER. I DO NOT BELIEVE KIA IS TAKING THIS MATTER SERIOUSLY. *TR

Mileage: 56,243

I HAVE BEEN EXPERIENCING MULTIPLE ISSUES WITH MY 2011 SORENTO NOT STARTING AT ALL OR ONLY STARTING WITH THE FOB IN THE CHARGER SINCE DECEMBER 2013. MORE RECENTLY I HAVE HAD ISSUES WHERE THE VEHICLE WON'T LOCK OR IT LOCKS AND THEN WON'T UNLOCK UNTIL I AM ABLE TO OPEN THE REAR HATCH MANUALLY AND THEN THE FOB WILL UNLOCK THE OTHER DOORS. YESTERDAY I WAS AT A GAS STATION AND MY FUEL DOOR WOULDN'T OPEN (NO CLICKING SOUND OR ANYTHING) UNTIL I STARTED THE CAR WITH THE KEY FOB IN THE CHARGER AND THEN I WAS ABLE TO OPEN THE FUEL DOOR WHILE IT WAS RUNNING. WHEN THE VEHICLE WON'T START WITH THE FOB IN THE CHARGER, I HAVE EITHER HAD TO USE THE "UNOFFICIAL" START METHOD WITH MY FOOT OFF THE BRAKE AND HOLDING IN THE START BUTTON FOR 15 SECONDS OR IF THAT DOESN'T WORK I HAVE HAD TO JUMP START THE BATTERY. MY LOCAL KIA DEALERSHIP TOLD ME THAT I NEEDED TO REPLACE THE CAR BATTERY BUT I REALLY DON'T FEEL THAT IS THE ISSUE BECAUSE THERE ARE SOME DAYS THAT THIS DOESN'T HAPPEN AT ALL. I AM SCARED THAT AT SOME POINT I WILL BE LOCKED OUT OF THE VEHICLE WITH MY CHILDREN INSIDE OR THAT I WILL BE STRANDED SOMEWHERE BECAUSE OF THIS ISSUE. AT THIS POINT I HAVE ONLY ONE WORKING FOB - I TOOK MY CAR IN TO THE DEALER AND EXPLAINED THAT ONE OF THE FOBS WASN'T WORKING BUT THEY TOLD ME (AFTER WORKING ON ALL OF THE RECALLS FOR 7+ HOURS) THAT THE FOB WAS FINE. SO, I DON'T EVEN HAVE A BACKUP KEY. *TR

Mileage: 69,000

OCCASIONALLY AND MORE THAN ONCE, THE REMOTE KEY FOB WILL NOT OPEN THE DOOR AND WHEN IT DOES WILL NOT START THE CAR. SOMETIMES YOU HAVE TO INSERT THE KEY INTO THE FOB HOLDER IN THE CONSOLE FOR THE VEHICLE TO START. IT HAS HAPPENED NOW MORE THAN 5 TIMES TO MY FAMILY AND I. *TR

Mileage: 59,000

WHILE DRIVING AT NIGHT ON A COUNTY ROAD, LOUD CLICKING NOISE CAME FROM DASHBOARD, SEAT BELT WARNING LIGHT FLASHED ON AND OFF, AND HEADLIGHTS FLASHED OFF ALL AT THE SAME TIME. HEADLIGHTS REMAINED OFF FOR 1-2 SECONDS, CAME BACK ON, AND WENT OFF AGAIN, AND ON AGAIN. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN WHILE DRIVING AT NIGHT, AND ALSO A FEW TIMES DURING THE DAYTIME (I HEAR THE CLICKING AND SEE THE SEAT BELT INDICATOR LIGHT). MECHANICS AT KIA DEALERSHIP SAID THEY "COULD NOT DUPLICATE" AND MADE NO ATTEMPT TO CORRECT THE PROBLEM. THIS HAPPENS MORE OFTEN WHEN DRIVING AT HIGHWAY SPEED (60-70 MPH). IT HAS ALSO HAPPENED TWICE AFTER STOPPING THE CAR AND SHUTTING OFF THE IGNITION. IT IS A SERIOUS SAFETY CONCERN AND MAKES ME AFRAID TO DRIVE AT NIGHT! *TR

Mileage: 20,000

PUSH BUTTON START NOT STARTING VEHICLE. BRAKE LIGHTS DO NOT COME ON UPON DEPRESS OF BRAKE PEDAL. VEHICLE ONLY STARTS AFTER HOLDING BUTTON 10-15 SECONDS.

Mileage: 75,000

THE SEAT BELT LIGHTS WILL FLASH AND THERE IS A CLICKING SOUND IN THE LEFT SIDE B-PILLAR GOING DOWN THE ROAD WITH ALL THE PASSENGERS BUCKLED IN. THE HEADLAMPS WILL FLASH ON AND OFF AFTER DARK AND NOW THE PASSENGER SIDE AIR BAG LIGHT WILL NOT LIGHT EVEN IF THERE IS A PASSENGER IN THE CAR. I RETURNED THE CAR TO THE KIA DEALER IN CHATTANOOGA TN. AND THEY SAID IF THEY CAN'T DUPLICATE THE ACTION THEY CAN'T FIX IT. I CALLED KIA CORP. AND THEY ALSO STATE THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THE OWNERS MANUAL STATES IF THE SEAT BELT LIGHT IS FLASHING THEN THE SEAT BELTS ARE NOT WORKING PROPERLY. *TR

Mileage: 50,000

WHILE BRAKING TO SLOW FOR A STOP SIGN, MY 2011 SORENTO TURNED OFF. I TOOK IT INTO THE DEALERSHIP THE NEXT DAY AND THEY COULD FIND NOTHING WRONG. WE MOVED CROSS COUNTRY DAY AFTER THE DEALERSHIP RELEASED THE CAR. IN OUR NEW STATE, THE SORENTO SHUT OFF MULTIPLE TIMES, IN MULTIPLE LOCATIONS. IN TRAFFIC, IN THE NEIGHBORHOOD, PARKING LOTS, ETC. THE CAR IS ALWAYS MOVING WHEN IT SHUTS OFF. I TOOK IT TO THE LOCAL DEALERSHIP AND THEY FOUND NO ISSUES. I HAVE NOW, SINCE JANUARY 2013, TAKEN THE SORENTO TO THE DEALERSHIP FOUR TIMES. I AM TAKING IT IN TODAY FOR THE FIFTH TIME, AFTER THE CAR HAS SHUT OFF TWICE THIS PAST WEEKEND. THIS ISSUE HAS OCCURRED MORE TIMES THAN I CAN COUNT. I HAVE HAD A CASE OPEN WITH KIA, BUT THEY CLOSED IT AFTER THE DEALERSHIP COULD FIND NOTHING WRONG. ON THREE OCCASIONS, I CAME QUITE CLOSE TO HITTING PEOPLE WHILE TURNING IN PARKING LOTS, BECAUSE POWER STEERING SUDDENLY GOES OUT WHEN THE CAR SHUTS OFF. THIS MORNING, THE CAR SHUT OFF IN A SCHOOL PARKING LOT DURING DROP OFF, WITH KIDS WALKING THROUGH THE LOT. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

Mileage: 23,683

KIA SORENTO INFREQUENT AND UNPREDICTABLE LOSS OF POWER DURING MODERATE ACCELERATION. DURING CERTAIN CONDITIONS, WHICH HAVE INCLUDED MODERATE UPHILL CLIMBS, HIGHWAY DRIVING AND CITY UNDER 50MPH AND AT MODERATE ACCELERATION, THE VEHICLE WILL SUDDENLY LOOSE POWER, FAIL TO UPSHIFT WHEN NEEDED, OR SHOW NO SIGNS OF POWER, FOLLOWED BY ERRATIC SHIFTING AND A LOUD CLUNK. AT OTHER TIMES ON HIGHWAY DRIVING, THE CAR WILL, FOR NO APPARENT REASON, DOWNSHIFT ON FLAT SECTIONS WHEN SPEEDS ARE BETWEEN 45-65MPH. MULTIPLE TRIPS TO THE DEALER: 1/8/13, 95,035 MILES- DEALER COULD NOT REPLICATE, INHIBITOR SWITCH BRACKET INSTALLED, DID NOT RESOLVE THE ISSUE 7/26/13, 106,574 MILES-ELECTRONIC STABILITY AND ABS LIGHT COME ON, SIMILAR TO STOP LAMP SWITCH, DEALER COULD NOT REPLICATE, DID SEE ERROR CODES BUT DID NOT PROVIDE THEM TO CUSTOMER, RESET THE COMPUTER. NOT RESOLVED. 10/3/13, 107,842-TRANSMISSION STILL JERKING, DEALER TRIED REPLACING AUTOMATIC TRANSMISSION FLUID, DID NOT RESOLVE THE ISSUE. TOOK TO ALTERNATIVE DEALER-ROAD TEST WITH CUSTOMER-ADVISED THE PROBLEM WILL NEED TO BECOME WORSE AND MORE FREQUENT TO DIAGNOSE. THIS IS LEADING TO UNSAFE CONDITIONS DUE TO UNEXPECTED LOSS OF POWER. *TR

Mileage: 95,035

WILL INTERMITTENT TURN ON DURING DRIVING AND STAY ON. IF YOU STOP AND TURN OFF CAR AND THEN RESTART MAY OR MAY NOT RETURN ON. CAR AS A BIT OF A SHAKE TO IT SOME TIMES. HAD CRUISE CONTROL NOT TURN ON. ELECTRICAL SEEMS WACKY IN THE VEHICLE. ALSO HAD IT BEEN STUCK IN PARK OR TIMES COULD NOT MOVE THE SHIFTER TO PARK OR REVERSE. SERIOUSLY NEEDS TO BE REVIEWED. ALL THESE ISSUES HAPPEN INTERMITTENT AND NEVER WHEN NEAR THE KIA DEALERSHIP. VEHICLE 90% OF THE TIME HAS BEEN WONDERFUL, HOWEVER THERE ARE ISSUES THAT NEED INVESTIGATED AND CORRECTED FOR EXAMPLE ALL THE ABOVE I HAVE LISTED. *TR

Mileage: 55,000

I WAS AT CAR WASH TO WASH CAR TURNED OFF CAR. COULD NOT GET IT TO RESTART AFTER SEVERAL ATTEMPTS WITH PUSH BUTTON START. HAD TO BE TOWED TO DEALERSHIP. REPLACED BRAKELIGHT SWITCH.. STILL HAVING ISSUES TO THIS DAY WITH INTERMITTENT NO START.. JULY 3 BRAKELIGHT SWITCH REPLACED AGAIN SECOND TIME NOW ALONG WITH 11 CAMPAIGN ISSUES WITH CAR. STILL HAVING NO START ISSUES REPLACED SAME PART AGAIN! ON AUGUST 8TH 2013. STILL HAPPENING OFF AND ON . WAS TRYING TO DEAL WITH KIA CONSUMER AFFAIRS THEY ARE NO HELP. GOT TOLD IT HAD TO NOT START AGAIN AND NEED TO BE TOWED IN TO DEALER BEFORE THEY WOULD DO ANYTHING. THIS IS VERY UNFAIR. ENOUGH ATTEMPTS HAVE BEEN MADE TO FIX AND SEEING OTHER OWNERS HAVING SAME PROBLEMS. PLEASE HELP. *TR

Mileage: 21,298

KEYLESS START WOULD NOT WORK. NOW THIS HAS BECOME A REGULAR PROBLEM. *TR

Mileage: 65,342

KEYLESS ENTRY NOT WORKING,ROUGH STARTING-BATTERY REPLACED BY DEALER. *TR

Mileage: 22,500

AIR CONDITIONING NOT COOLING PROPERLY.DRAIN AND RECHARGE SYSTEM BY DEALERSHIP,STILL NOT COOLING PROPERLY.DEALER ORDERED A NEW COMPRESSOR.DEALER INSTALLED NEW COMPRESSOR AND RECHARGE SYSTEM. *TR

Mileage: 30,000

PROBLEMS WITH REMOTE KEY FOB,WONT LOCK VIA REMOTE KEY FOB.VEHCILE WON'T LOCK VIA KEY. VEHICLE WON'T START VIA KEYLESS PUSH BUTTON START WITHOUT KEY FOB IN THE CONSOLE RECEPTACLE. WITH VEHICLE RUNNING,IF KEY IS REMOVED-VEHICLE REMAINS RUNNING AND WON'T SOUND BELL OR SHUTOFF ENGINE SAME PROBLEM IN SUMMER/2012 DEALER REPLACED BATTERY THEN,WITH 22,500 MILES ON VEHICLE. AT DEALERSHIP NOW 9/14/13 WAITING FOR FIX WITH 35,500 MILES ON KIA SORENTO. DEALERSHIP SAYS THERE IS ALSO SOME KIND OF ECM REFLASH THAT IS DUE FOR MY VEHICLE,NOW. STILL WAITING 2HRS NOW. *TR

Mileage: 35,500

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT SHE ATTEMPTED TO REVERSE HOWEVER, THE SHIFTER COULD NOT BE MOVED FOR OVER 30 MINUTES. IN ADDITION, THE RADIO WOULD SPORADICALLY POWER ON INDEPENDENTLY AND DRAIN THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

WHILE PULLING INTO PARKING SPACE, CAR BECAME NON-RESPONSIVE TO GAS PEDAL INPUT, BUT BRAKES SILL WORKED. HILL ASST AND ETC LIGHTS LIT UP ON DASH, CAR WOULD NOT SHIFT PAST NEUTRAL. TURNED CAR OFF AND ON AND WAS ABLE TO SHIFT TO PARK. CAR STARTED NORMALLY AFTER BEING SHUT OFF. *JB

Mileage: 37,600

I CAME TO A STOP, SUDDENLY THE DASH LIGHTS STARTED FLASHING, AND THE CAR WOULD NOT ACCELERATE. I TURNED THE KEY A COUPLE OF TIMES BUT NOTHING HAPPENED, I TURNED OFF THE RADIO AND THEN TURNED ON MY EMERGENCY FLASHERS. I THEN PUT THE CAR IN PARK AND TURNED THE KEY AGAIN. THIS TIME THE CAR STARTED AND I DROVE IT HOME. TWO DAYS LATER THE SORENTO WAS TAKEN TO THE SHOP. POSSIBLE REASON GIVEN ON THE WORKORDER FOR THE STALLING/SHUTTING DOWN WAS THAT THE GAS TANK HAD BEEN OVERFILLED. THE TECHNICIAN ALSO TOLD MY HUSBAND THAT THIS PROBLEM HAD BEEN REPORTED IN OTHER VEHICLES AND SHOULD BE SOLVED BY THE BRAKE SWITCH RECALL, SERVICE BULLETIN 13V114000. HE EXPLAINED THAT THE ENGINE CONTROL SYSTEM RECEIVES A SIGNAL FROM THE BRAKE SWITCH FOR THE STARTING PROCESS AND, IF THE SIGNAL IS NOT RECEIVED, THE VEHICLE WILL NOT START. BECAUSE OF THE FAULTY BRAKE SWITCH, HE STATED THAT IT COULD INTERRUPT THE OPERATION OF THE VEHICLE BY SENDING AN ERRONEOUS SIGNAL TO THE ENGINE CONTROL SYSTEM, ACTIVATING THE "NO START" PROCESS. EVEN WITH THE VEHICLE RUNNING, THIS WOULD CAUSE THE ENGINE TO CUT OUT. HE FURTHER STATED THIS RECALL REPLACEMENT OF THE BRAKE LIGHT SIGNAL SWITCH SHOULD CURE THAT PROBLEM. AFTER RUNNING A COMPLETE DIAGNOSTIC CHECK ON THE VEHICLE, THE SERVICE REP SAID THERE WERE NO STORED CODES IN THE ENGINE CONTROL MEMORY INDICATING A FAULT. SINCE SHUTTING THE MOTOR OFF DUE TO AN ERRONEOUS SIGNAL THAT THE BRAKE WAS NOT ENGAGED IS NOT A SET FAULT CODE, THIS MAY NOT HAVE BEEN RECORDED. ALSO, THE REP STATED THAT IF A FAULT HAD OCCURRED, IT MAY NOT HAVE BEEN IN PLACE LONG ENOUGH TO RECORD A FAULT CODE. THOUGH HE DID GIVE THESE ANSWERS VERBALLY, THEY WERE NOT SPECIFICALLY INDICATED ON THE SERVICE INVOICE, AND THIS CONNECTION WAS NOT LISTED ON THE RECALL NOTICE FOR THE BRAKE LIGHT SWITCH. IS THIS KIAS OFFICIAL POSITION THAT THE BRAKE SWITCH RECALL FIXES THE ENGINE SHUTDOWN? *TR

Mileage: 40,000

CAR WOULDN'T START WHEN I PUSHED IT TO START, THE NEXT DAY IT STARTED. ON 1/4/2012 DRIVING THE CAR AT APPROXIMATELY 30 MPH AND THE CAR SHUT OFF. THE CAR DID RESTART BUT SHUT OFF AGAIN WHILE DRIVING. RESTARTED AND HAD IT TOWED TO KIA. THEY HAD THE CAR UNTIL 1/9/12. I WAS TOLD THERE WAS A PROBLEM WITH THE FUSE BLOCK. THEY REPLACED EMS BLOCK CONTROL HARNESS. ON JANUARY 30,2012, THE CAR WOULDN'T START AGAIN. HAD IT TOWED TO KIA. THEY KEPT THE CAR AND ON 2/1/12 AND 2/2/12 THE CAR DIDN'T START FOR THEM. I WAS TOLD THEY MOVED AROUND THE COMPUTER AND THEN THE CAR STARTED. I WAS ALSO TOLD THAT THERE WAS NO FUEL PRESSURE THAT TIME. THEY REPLACED PCM. I TOOK IT TO THE KIA GARAGE ON 4/26/13 FOR A ROUTINE OIL CHANGE. THAT DAY GOT THE CAR BACK AND HAD OIL LEAKING ALL OVER MY DRIVEWAY. I HAVE HAD PROBLEMS EVER SINCE. TOOK THE CAR BACK 2 TIMES FOR OIL LEAK. DURING THE TIME IT WAS IN THE GARAGE I WAS TOLD THE OXYGEN SENSOR NEEDED REPLACED, AFTER BEING REPLACED I WAS TOLD THERE WAS TO MUCH VOLTAGE GOING TO THE SENSOR AND THEY DIDN'T KNOW WHY. CURRENTLY I AM TOLD THE CARS COMPUTER NEEDS TO BE REPLACED. WE STILL HAVEN'T GOTTEN THE CAR BACK. *TR

Mileage: 9,000

I WAS DRIVING 30 MILES AN HOUR WHEN MY CAR STALLED OUT. I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD BUT WAS UNABLE TO GET THE CAR TO START. THE CAR WAS TOWED TO THE KIA DEALERSHIP WHERE THEY REPLACED THE MAIN FUSE PANEL AND THE FUEL PUMP. THE SERVICE MANAGER SAID ONE SHORTED THE OTHER OUT AND THAT IT WAS A FLUKE. ON 4/7/2013, THE CAR WOULD NOT START. AGAIN, CAR TOWED TO DEALERSHIP WHERE THE SAME PROBLEM HAS OCCURRED. NOBODY, CAN TELL ME WHY THIS IS HAPPENING AND I AM REALLY NERVOUS TO DRIVE THE CAR AGAIN.. IF THE CAR STALLS OUT WHILE I'M DRIVING ON THE HIGHWAY, IT COULD BE DISASTROUS. KIA IS SAYING THEY HAVEN'T HEARD THIS HAPPENING WITH OTHER VEHICLES, HOWEVER, AFTER COMING TO THIS SITE, IT SEEMS TO BE HAPPENING WITH REGULARITY. HELP. WHAT ARE MY RIGHTS?? *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED NUMEROUS TIMES. IN ADDITION, THE PUSH START IGNITION FAILED TO OPERATE ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR BOTH DEFECTS. THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 04/02/13*LJ THE CONSUMER STATED THE VEHICLE WOULD STALL WHEN APPROACHING A STOP SING, TURNING TO SLOW DOWN, OR DRIVING SLOWLY THROUGH A PARKING LOT.

Mileage: 900

PUT KEY IN IGNITION, ALL LIGHTS ON DASH CAME ON AS NORMAL, RADIO CAME ON AS NORMAL, ENGINE DID NOTHING, MADE NO SOUND WHATSOEVER. AFTER SEVERAL ATTEMPTS TO CRANK VEHICLE EVENTUALLY STARTED. AFTER THE 3RD TIME THIS HAPPENING I TOOK IT TO ALL STAR KIA OF BATON ROUGE (THE ONLY KIA DEALERSHIP IN THE BATON ROUGE AREA, WHICH IS APPROXIMATELY 45 MINUTES ON A GOOD DAY FROM MY HOME). VEHICLE WAS THERE ONLY 30 MINUTES WHEN I WAS TOLD IT WAS MY BATTERY, WHICH I KNEW WAS INCORRECT BECAUSE EVERYONE KNOWS A DEAD BATTERY WOULD NOT HAVE ALLOWED MY RADIO AND ALL THE ELECTRICAL COMPONENTS TO COME ON, BUT I ALLOWED THE TO GIVE ME A NEW BATTERY WITHOUT QUESTION. ONE WEEK LATER THE SAME EXACT PROBLEM. THIS TIME I HAD IT TOWED TO THE DEALERSHIP BECAUSE I COULD NOT GET IT STARTED AND QUITE FRANKLY AM TIRED OF WASTING MY TIME AND GAS MONEY ON THE SAME ISSUE. THIS TIME THEY SAID IT WAS THE FUSE BLOCK, SAID ALL KINDS OF OTHER GARBAGE THAT DID NOT MAKE SENSE TO THE AVERAGE INTELLIGENT PERSON. DID NOT HAVE THE CAR BACK 2 DAYS AND THE SAME THING, WONT START. I HAVE CALLED THE DEALERSHIP AND WILL HAVE IT TOWED MONDAY AGAIN. DO NOT EXPECT IT TO BE FIXED, THE MECHANICS AT THIS DEALERSHIP DO NOT SEEM TO KNOW ANYTHING ABOUT VEHICLES OR WHAT MAKES THEM CRANK, RUN, AND GO. *TR

Mileage: 23,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE DASHBOARD FAILED TO ILLUMINATE, CAUSING THE ENTIRE DASHBOARD TO GO BLACK WITH THE EXCEPTION OF THE GLOW PLUG. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AN ENGINEER WAS REQUESTED TO FURTHER INSPECT THE VEHICLE HOWEVER, HE WAS ALSO UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AFTER INSPECTION, THE VEHICLE BEGAN TO OPERATE AS DESIGNED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL HAD A SPONGY FEEL TO IT. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 10V599000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER) AND THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,500 AND THE CURRENT MILEAGE WAS 42,000.

Mileage: 33,500

THIS IS MY WIFE'S VEHICLE, BUT GIVEN THE ISSUE SHE IS AFRAID TO DRIVE IT..... DRIVING UP HILL WITH MY FOOT ON THE GAS PEDAL AT 50 MPH. MY VEHICLE LOST POWER ( AS IF I SLAMMED ON THE BRAKE ) MY BODY WENT FORWARD AND WAS STOPPED BY THE SEATBELT. MY HEAD WHIPPED DOWNWARD. THEN THE VEHICLE SURGED FORWARD. MY HEAD AND BODY SLAPPED BACK INTO THE SEAT. IT WAS SO ABRUPT AND VIOLENTLY. IT WILL SCARE YOU TO DEATH. THIS HAS HAPPENED TO MANY TIMES OVER THE LAST YEAR TO COUNT. I HAVE TRIED TO DOCUMENT THE EVENTS IN A JOURNAL BECAUSE THE DEALER HAS BEEN ABLE TO DUPLICATE IT ONLY ONCE. SOME DAYS IT CAN HAPPEN UP TO 3 TIMES A DAY FOR WEEKS ON END. SOME TIMES I CAN DUPLICATE IT DRIVING UP HILL AND SOMETIMES NOTHING. THE WORST TIMES ARE WHEN MERGING INTO TRAFFIC OR WHEN SOMEONE IS FOLLOWING TO CLOSE BEHIND ME. MY FEAR IS THAT I WILL HURT ANOTHER MOTORIST OR A PASSENGER IN MY VEHICLE. A TERM CALLED " LIMP MODE " HAS BEEN SAID TO ME. WHERE THE TRANSMISSION SHIFTS TO A HI GEAR TO PROTECT IT FROM DAMAGE. MY VEHICLE STILL DOES THIS AT LEAST ONCE EVERY OTHER DAY. I HAVE BEEN TO THE DEALER 14 TIMES. THE TRANNY WAS REPLACED A YEAR AGO AND A BACKFIRE CODE WAS FOUND RECENTLY. A COMPUTER SOFTWARE UPDATE THAT DIDN'T HELP WAS THE LAST THING DONE IN OVER A YEAR, UNLESS YOU COUNT PAYING FOR RENTAL VEHICLES DOING SOMETHING. THERE IS ALSO A SUSPENSION/STEERING ISSUE. A HARD PULLING LEFT/RIGHT AND BUMP STEER. THE VEHICLE WILL PULL THE STEERING WHEEL OUT OF YOUR HAND IN TURNS AND VEERS AS IT HITS BUMPS. *TR

Mileage: 22,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 24,000.

Mileage: 10,000

THIS CAR SOMETIMES AFTER THE KEY IS INSERT IN THE IGNITION AND TURN WITH THE INTENTION OF OF STARTING THE CAR IT DOES NOT START. THE LIGHTS ON THE DASH BOARD COME ON BUT IT DOES NOT START. AFTER SEVERAL TRAYS BY STEPING IN THE BRAKE PEDAL TURN THE WHEEL AND MOVE THE SPEED SHIFT IT STARTS. *TR

Mileage: 19,600

STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ILLUMINATE WHILE DRIVING. THEN WHEN STOPPED, CAR WILL NOT GO PAST NEUTRAL WHEN TRYING TO SHIFT INTO PARK. ALSO, WHEN DRIVING, THE BRAKE LIGHTS DO NOT WORK IMMEDIATELY WHEN PEDAL IS DEPRESSED. CAR WILL NOT SHIFT OUT OF PARK AFTER STARTED AND STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ARE ILLUMINATED. LOCATED SWITCH AT THE UPPER PART OF THE BRAKE PEDAL AND WHILE CAR WAS IN NEUTRAL, WITH PARKING BRAKE ON, WAS ABLE TO BUMP THE SWITCH BOX AND THEN SHIFT CAR INTO PARK. *TR

Mileage: 23,000

VEHICLE UNABLE TO START, EVEN WITH KEY IN 'HOLSTER' IN GLOVE BOX. VEHICLE BRAKE APPEARED TO BE PRESSED DOWN ALREADY AND NO REACTION WHEN START BUTTON WAS PUSHED. THIS HAPPENED MULTIPLE TIMES OVER A 3 DAY PERIOD. AFTER MULTIPLE ATTEMPTS OVER TWO DAYS, THE VEHICLE STARTED. TAKEN TO DEALERSHIP WHO DETECTED NOTHING AND WERE UNABLE TO DUPLICATE THE SITUATION. *TR

Mileage: 13,650

CAR WILL NOT START WITH KEY OR REMOTELY CONTROL. AFTER CAR SITS FOR A TIME, SEVERAL HOURS OR DAYS, IT MAY START. CAR HAS SHUT OFF BY ITSELF AND WILL NOT START ... HAD TO BE TOWED SEVERAL TIMES. SEEMS TO HAVE A COMPUTER SYSTEM MALFUNCTION THAT DEALER CANNOT REPAIR.

Mileage: 12,500

MY 2011 KIA SORENTO DOWNSHIFTS WHILE AT A HIGH RATE OF SPEED. IT ALSO GETS STUCK AND WHILE THE RPMS ARE RACING, IT WILL NOT SHIFT UP. THE BLUETOOTH DOES NOT WORK PROPERLY AND AM ONLY ABLE TO MAKE A CALL 30% OF THE TIME. BACKUP CAMERAS AND SENSORS ARE INTERMITTENT. WINDOW WILL NOT WORK. BACK DRIVERS SIDE DOOR FELL OFF HINGES WHILE I WAS DRIVING WITH MY CHILD IN THE BACKSEAT. MY PASSENGER SIDE SEAT OVERHEATED AND WOULD NOT TURN OFF. CAUSING MY CAR TO FILL WITH SMOKE ON THE EXPRESSWAY. MANY ISSUES WITH THIS LEMON! SHIFTER WILL NOT GO FROM DRIVE INTO PARK LEAVING ME STRANDED IN MY CAR. VEHICLE HAS NO POWER....POOR ENGINE. PAINT AND CHROME OF HANDLES ARE COMING OFF. PULLS TO THE LEFT AND ESC LIGHT COMES ON ALL THE TIME. *TR

Mileage: 1,200

1ST PROBLEM: I BOUGHT THE CAR, DROVE IT OFF THE LOT, DEALERSHIP DID NOT GET IT INSPECTED SO I HAD TO TAKE IT AT 10 MILES TO GET AN INSPECTION STICKER ON IT! 2ND PROBLEM: IMMEDIATELY AFTER BUYING THE CAR, I NOTICED ALL THE WINDOWS AND DOORS RATTLED. TOOK IT TO KIA IN KINGWOOD 5 TIMES AND THEY COULD NEVER HEAR THE SOUND AND/OR FIXED OTHER THINGS ON THE CAR THAT DID NOT NEED TO BE FIXED. PROBLEM STILL EXISTS. 3RD PROBLEM: ENGINE LIGHT KEPT COMING ON, 3 VISITS LATER, I NEEDED A NEW TRANSMISSION, AT 13,000 MILES..SOMETHING WRONG WITH SENSOR THAT MEASURES FLUIDS?? 4TH PROBLEM: TAKING BACK AT 14,500 MILES ON MONDAY(3/18/12) TO GET DOORS CHECKED OUT NOW ELECTRONICS ARE MESSED UP AND LOUD NOISE EVERYTIME I LOCK OR ROLL DOWN WINDOWS. ALSO, CANT GET KEY TO TURN IN IGNITION ALOT!! WHAT A PIECE OF CRAP!!!!!!!!!!!!!!!!!!!!!!!! *TR

Mileage: 10

02/23/2011 VEHICLE WOULD NOT START; DEALER REPLACED BRAKE SWITCH. 10/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED BATTERY. 11/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED TRANSMISSION SHIFTER. 01/05/2012 VEHICLE WOULD NOT START; DEALER COULD NOT FIND PROBLEM, STARTED AFTER BATTERY JUMP. 01/29/2012 VEHICLE WOULD NOT START; CALLED FOR TOW; VEHICLE STARTED AFTER 40 MINUTES OF NUMEROUS ATTEMPTS. 02/07/2012 VEHICLE WOULD NOT START; VEHICLE STARTED AFTER 30 MINUTES OF NUMEROUS ATTEMPTS. 02/09/2012 VEHICLE WOULD NOT START; TOWED TO DEALER. SOMETHING IS OBVIOUSLY WRONG WITH THESE PUSH-BUTTON STARTERS! 5 TOWS WITHIN ONE YEAR PLUS OTHER NON-START TIMES?! KIA NEEDS TO RECOGNIZE THEY HAVE A PROBLEM! *TR

Mileage: 11,815

I WAS DRIVING TO WORK ON MONDAY JAN. 9TH GOING APPROXIMATELY 60 MPH, WHEN ALL OF A SUDDEN THE CAR JERKED VIOLENTLY. THEN THE CAR LOST POWER I HAD TO PULL OVER IT WOULD NOT DRIVE, I WAS PUSHING THE ACCELERATOR BUT IT WOULD NOT RESPOND. ALSO THE TACH QUIT WORKING, CHECK ENGINE LIGHT CAME ON. I CALLED MY HUSBAND WHO CALLED AND SCHEDULED SERVICE WITH OUR LOCAL KIA DEALERSHIP. ON MY WAY HOME IT DONE THE SAME EXACT THING I HAD TO PULL OVER AGAIN, LUCKILY BOTH TIMES THERE WAS NOT A CAR FOLLOWING TOO CLOSELY. MY HUSBAND DROVE THE CAR TO THE DEALERSHIP AND THEY KEPT IT FOR 4 DAYS AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. WE PICKED IT UP ON SUNDAY THINKING EVERYTHING WAS FINE, WE MADE IT HOME AND WENT TO THE STORE. ON THE WAY BACK COMING ACROSS THE POMEROY MASON BRIDGE IT JERKED AGAIN VERY HARD AND WE HAD TO COME TO A STOP IN TRAFFIC! WE CALLED TO SCHEDULE ANOTHER APPOINTMENT FOR THURSDAY JAN. 19. ON MY WAY TO WORK TODAY JAN. 16 IT DONE THE SAME EXACT THING! I DON'T FEEL SAFE DRIVING THIS WITH MY 2 KIDS IN THE BACK SEAT. *TR

Mileage: 10,900

KEYLESS IGNITION SWITCH WHICH IS ATTACHED TO BREAK HAS DEFECT. UNABLE TO START CAR, CALLED AAA WHO COULD NOT START. CALLED HOT LINE AND THEY SAID HAVE BEEN HAVING A NUMBER OF PROBLEMS WITH THIS. CALLED LOCAL DEALER WHO VERIFIED HAVIN A NUMBER OF FAILURES ON THIS AND NEED TO REPLACE. AGREED PROBABLY NEED TO SEND A BULLETIN TO OWNERS AND RECALL. THE SWITCH STICKS AND WILL NOT ALLOW YOU TO START THE CAR. *TR

WHILE DRIVING THROUGH A SHOPPING PLAZA, GOING ABOUT 15MPH,THE VEHICLE SUDDENLY SHUT OFF, CAUSING THE LOSS OF ALL POWER ASSIST FUNCTIONS AND ELECTRICAL OPERATION. THE ELECTRICAL CAME BACK ON-LINE RIGHT AWAY, BUT THE CAR HAD TO BE RESTARTED. THE SECOND TIME IT HAPPENED WAS IN RUSH HOUR TRAFFIC, 4 DAYS LATER. THE CAR WAS COASTING AT ABOUT 25 MPH WHEN IT SHUT DOWN AGAIN. *KB

Mileage: 16,130

I HAVE HAD PROBLEMS WITH THE "PUSH TO START" FAILING IN OCT. '10, THAT WAS FIXED. DEC. 12, 2011 AM I COULD NOT START MY CAR. THE PUSH TO START DID NOTHING. AFTER TRYING VARIOUS OPTIONS FOR 15 MIN I TRIED AGAIN AND THE CAR STARTED WITH THE PUSH BUTTON AND BRAKE APPLIED. I CALLED KIA TO REPORT IT AND HAD THE DEALERSHIP CHECK IT OUT THAT MORNING, THEY FOUND NO ERROR CODES. I STARTED MANY MORE TIME WITH NO INCIDENT UNTIL THE NEXT PROBLEM. DEC. 14, 2011AM, AGAIN I TRIED TO START THE CAR AND NOTHING HAPPENED. I COULD HERE A SMALL "TIC" AS I PRESSED THE START BUTTON. I REMOVED MY PHONE AND EZ PASS FROM THE AREA AS SUGGESTED BY THE DEALER, NOTHING. I GOT A DIFFERENT FOB FROM INSIDE THE HOUSE, NOTHING. I STEPPED OUT OF THE CAR, STANDING NEXT TO IT AND THE CAR STARTED BY ITSELF, NO ONE PRESSING THE BUTTON. THIS IS SUPPOSE TO BE IMPOSSIBLE AS YOU MUST PRESS THE BRAKE AND BUTTON FOR THE CAR TO START. NO ONE WAS IN THE SEAT AND THE KEY WAS IN MY POCKET BY THE OPEN CAR DOOR. *TR

Mileage: 23,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 5 MPH. THE VEHICLE WAS JUMP STARTED THE FOLLOWING DAY AND TAKEN TO AN AUTHORIZED DEALER. THE THROTTLE WAS REPLACED. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE ALARM SYSTEM WOULD INADVERTENTLY SOUND. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD EXPERIENCE DIFFICULTY STARTING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,990.

Mileage: 8,990

THE DRIVER SIDE WINDOW MALFUNCTIONED IN THE DOWN POSITION. IT WILL NOT ROLL UP OR DOWN. THE FUSE WAS CHECKED AND APPEARS TO BE OK. ALL OTHER WINDOWS FUNCTION PROPERLY. *TR

Mileage: 20,754

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FUSE BOX PANEL UNDER THE DRIVER SEAT DETACHED COMPLETELY, EXPOSING THE WIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES FOR THE SAME FAILURE AND THE FUSE BOX PANEL WAS REPLACED EACH TIME. THE TECHNICIAN ADVISED THAT THE FRONT DRIVER SEAT WOULD NEED TO BE REPLACED BECAUSE THE DEFECT WAS A MANUFACTURING FLAW. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

I HAVE A 2011 KIA SORENTO. ON SEVERAL OCCASIONS THE "PUSH BUTTON START" WOULD NOT START. ONCE, IT STARTED I TOOK THE CAR INTO THE SERVICE DEPARTMENT. BUT, THEY COULD NOT FIND ANY PROBLEMS. THE PROBLEM SEEMS TO BE HAPPENING MORE OFTEN. TODAY AFTER SEVERAL HOURS IT STILL WILL NOT START. I WILL HAVE TO HAVE IT TOWED IN THE MORNING AND DEAL WITH THE SAME ISSUE AGAIN. ALSO ON SEVERAL OCCASIONSI WAS UNABLE TO TAKE MY CAR OUT OF DRIVE AND PUT IT IN PARK. I HAD TO PUT MY EMERGENCY BRAKE ON AND SHUT OFF THE CAR AND RESTART IT. *TR

Mileage: 7,000

BOUGHT NEW 2011 KIA SORENTO IN FEBRUARY AND HAVE 11,000 MILES ON IT. I HAVE TAKEN IT IN SEVERAL TIMES FOR THE PUSH TO START TAKING A BIT TO START. IT SEEMS AS IF SOMETIMES IT IS NOT GOING TO START. TOOK IT IN AT 8000 MILES AND THEY SAID IT WAS A BRAKE SENSOR AND THE PART WAS ON BACK ORDER. JUST GOT THAT FIXED WITH 11,000 MILES ON IT. TOOK KIA IN THIS WEEK FOR A NOISE IN THE FRONT WHEEL BECAUSE IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF. PROBLEM WAS NOT FIXED. SAID KIA WAS WORKING TO RESOLVE ISSUE WITH BRAKE PAD BUT THAT IT WAS SAFE FOR ME TO DRIVE AND THAT NOTHING WOULD HAPPEN. NOT TO HAPPY ABOUT MY SERVICE NOT GETTING TAKING CARE OF WHEN I TAKE IT IN. APPARENTLY THEY NEED TO JUST REPLACE OUR CARS IF THEY CAN'T FIX IT. I DON'T APPRECIATE BUYING A $27,000 CAR AND BEING TOLD THAT THEY ARE WORKING ON A SOLUTION. VERY DISAPPOINTED IN MY NEW KIA ALREADY HAVING ALL THESE PROBLEMS AND ONLY 11,000 MILES ON IT. *KB

Mileage: 11,000

WE PURCHASED/LEASED A NEW 2011 SORENTO V6 AND ALMOST IMMEDIATELY STARTED EXPERIENCING THE OCCASIONAL HESITATION PROBLEM WHEN PULLING INTO TRAFFIC FROM A STOP. ON A COUPLE OCCASIONS IT PUT US IN A VERY DANGEROUS SITUATION AS WE WERE CROSSING 2 LANES OF TRAFFIC. TOOK THE VEHICLE TO COURTESY KIA IN BRANDON FL. 4 TIMES, THEY COULD NOT DUPLICATE THE PROBLEM. FINALLY THEY GOT US A 2012 NEAR IDENTICAL SORENTO V6, AND ON THE 3RD DAY HAD THE SAME EXPERIENCE W/50 MILES ON THE VEHICLE. WE NOW HAVE 500+ ON IT AND HAVE HAD A TOTAL OF 7 SIMILAR SITUATIONS. THE DEALERSHIP SAYS I'M THE ONLY ONE EXPERIENCING THIS AND THAT THEY AREN'T AWARE OF THE PROBLEM, ALTHOUGH I TALKED W/A CUSTOMER OF THEIRS W/A 2011 SORENTO AND HE SAID HE AND HIS WIFE HAVE THE SAME ISSUES W/THEIRS. WE ARE VERY DISAPPOINTED WITH THIS SITUATION, BUT OTHER THAN THAT WE LIKE THE VEHICLE & GET LOTS OF COMPLIMENTS ON IT, BUT I AM ALSO LETTING OTHERS KNOW OF OUR EXPERIENCES. ITS OUR FIRST VENTURE FROM GM, AND IT WILL LIKELY BE OUR LAST. ADDITIONALLY, THE 2011 WAS GETTING THE ADVERTISED FUEL MILEAGE, THE 2012 HAS NOT GOTTEN ANY BETTER THAN 17.5 ON THE HIGHWAY OR IN TOWN. WHEN WE TURNED IN THE 2011 THEY CHARGED ME $2,500 (MONEY THAT WE WERE TO GET BACK FROM KIA IN THE DEAL) WHICH I THOUGHT WAS REALLY OUT OF LINE. I ADMIT WE PUT 5,000 MILES ON IT BUT $.50 PER MILE IS A BIT MUCH, PLUS I HAD ADDED HEAT & LUMBAR IN THE SEATS AND TINTED WINDOWS. THIS IS TRULY A SERIOUS SAFETY ISSUE AND VERY DISAPPOINTING. I CAN'T HELP BUT WONDER WHAT KIA & THE DEALERSHIPS WILL DO WHEN SOME IS SERIOUSLY HURT OR KILLED AS A RESULT OF THIS PROBLEM THAT THEY CAN'T FIND OR EVEN ADMIT IS HAPPENING.!? JJ (NOTE: THE VIN PROVIDED IS FOR THE 2012 KIA SORENTO). *TR

Mileage: 50

WHILE COMING TO A STOP, THE VEHICLE DOWN-SHIFTED HARD AND THE ENGINE STARTED TO SPUTTER LIKE IT WAS GOING TO CUT OFF. TOOK TO DEALER AND THEY FOUND P0748- PRESSURE CONTROL SOLENOID "A" ELECTRICAL FAULT. THEY PERFORMED A REPROGRAM OF TSM PER TSB# TRA038. DROVE OFF LOT AND IT SHIFTED HARD THREE TIMES ON WAY HOME. DEALER SAID IT WOULD TAKE 100 MILES FOR THE COMPUTER TO RE-LEARN MY DRIVING FOR BEST FUEL MILEAGE. DROVE TO WORK (SHIFTED HARD 5 TIMES) AND DROVE TO RUN ERRANDS. WHILE ON ERRANDS THE VEHICLE SHIFTED DOWN HARD AND ENGINE SPUTTERED WHILE SLOWING DOWN IN TRAFFIC. THEN, WHEN RELEASING THE BRAKE AND PRESSING THE ACCELERATOR, THE VEHICLE RPM/ TACH WENT UP BUT THE VEHICLE WOULDN'T GO. AFTER STEPPING BACK ON THE BRAKE AND WAITING 2-3 SECONDS I TRIED TO MOVE AGAIN AND IT DID. I TOOK THE CAR BACK TO DEALER DIRECTLY AND WHILE STOPPING TO TURN INTO DEALER IT SHIFTED HARD, ENGINE SPUTTERED AND IT AGAIN WOULD NOT MOVE ( ONLY ENGINE RPM'S TURNED UP). IT DID FINALLY MOVE AND I WAS ABLE TO PULL INTO THE PARKING LOT. NOW THE MANUFACTURER IS REPLACING THE TRANSMISSION BECAUSE TO THEIR ADMISSION THEY DO NOT KNOW WHAT IS WRONG WITH THE VEHICLE. NEARLY STRANDED ON A FIVE LANE 35 MPH ROAD COULD BE PHYSICALLY DANGEROUS BUT A HIGHWAY COULD BE FATAL. AN EVASIVE MANEUVER WITH THIS VEHICLE, REQUIRING STOPPING AND STARTING QUICKLY IS NOT AN OPTION IF YOU CAN'T DRIVE DURING NORMAL CONDITIONS STOPPING AND STARTING.

Mileage: 645

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. WHILE DRIVING AT AN UNKNOWN SPEED IN SUNNY WEATHER, THE CONTACT STATED HE AS UNABLE TO READ THE SPEEDOMETER DUE TO THE GLARE FROM THE SUN REFLECTING OFF THE INSTRUMENT PANEL. THE CONTACT STATED THE FAILURE WOULD OCCUR WHENEVER THERE WAS SUNNY WEATHER. THE MANUFACTURER ADVISED THAT THE FAILURE WAS A FACTORY DEFECT BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 1,500.

Mileage: 150

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STARTED THE VEHICLE AND THERE WAS A LOUD, UNUSUAL CLUNKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER WAS NOT COMPLETING THE DIAGNOSTIC TEST BEFORE THE STARTER WOULD ENGAGE. AS A RESULT, THE DEALER WAS UNABLE TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED SHE HAD NOTICED THE FAILURE SINCE THE DATE OF PURCHASE. THE CURRENT IS 6,983 AND THE FAILURE MILEAGE WAS 725. THE CONSUMER STATED THE NOISE SEEMS TO COME FROM THE COMPUTER AND THE DRIVE TRAIN. UPDATED 091/16/10 UPDATED 09/15/10. *LJ

Mileage: 725

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED WHEN DRIVING IN VERY SUNNY WEATHER CONDITIONS, THE SUN WOULD REFLECT OFF OF THE CHROME AROUND THE INSTRUMENT CLUSTER AND BLIND THE DRIVERS VIEW OF THE ROADWAY. THE DEALER INFORMED THE CONTACT THAT A REPAIR DID NOT EXIST FOR THE INSTRUMENT CLUSTER. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF A CRASH DUE TO HIS VISION BEING OBSTRUCTED BY THE BLINDING CHROME. THE FAILURE MILEAGE WAS 0. UPDATED 11/03/10. *LJ

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE VEHICLE WAS EQUIPPED WITH A PUSH BUTTON START/SMART KEY. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO DRIFT FORWARD. THE VEHICLE WAS NEVER SHIFTED INTO PARK BUT DUE TO THE PUSH BUTTON/SMART KEYS, THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO GET BACK INTO THE VEHICLE TO USE THE SMART KEY AND SHIFT INTO PARK IN ORDER TO STOP THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED TO BEHAVE THAT WAY AND THAT THERE WAS NO OTHER TYPE OF KEY AVAILABLE AS AN ALTERNATIVE. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000.

Mileage: 1,500

TOOK POSSESSION OF 2011 KIA SORRENTO ON 2-18-2010. SINCE THAT TIME THERE HAVE BEEN 14 INSTANCES WHEN THE CAR HESITATED ALMOST DYING OUT AND THEN SURGING FORWARD. AT ONE TIME IT DIED COMPLETELY OUT AND HAD TO BE RESTARTED WHILE BEING IN THE LANE OF ONCOMING TRAFFIC. TWICE IT HESITATED AND SURGED AHEAD 4 - 5 CONSECUTIVE TIMES BEFORE SETTLING DOWN, ONCE WHILE CROSSING OVER A 4 LANE HIGHWAY. IT HAS BEEN BACK TO THE KIA DEALERSHIP 3 TIMES AND THEY CANNOT DUPLICATE THE PROBLEM, SO THEY CLAIM WE DO NOT HAVE A PROBLEM. WE ARE VERY CONCERNED ABOUT THIS AND BELIEVE IT IS A SAFETY ISSUE AND MY WIFE WILL NOT DRIVE THE CAR UNTIL THIS IS RESOLVED. UPDATED 03/16/10 *BF *TR UPDATED IVOQ 07/16/10*JB

Mileage: 169