2011 KIA SORENTO Power Train Problems

266 complaints about Power Train

266
Complaints
8
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Power Train Complaints (266)

Oct 16, 2025

The vehicle is shifting weird out of first, knocking sound. A code of p1326 skds is showing on diagnostic. This was supposedly repaired by kia a few months ago from a recall. I am questioning if they corrected and inspected the recall appropriately, due to this being the issue. The car is now unable to be driven because I do not want to do more damage.

Jun 17, 2025 Fire

My KIA Sorrento spontaneously engulfed in flames approximately 200 yards from my home. This is not a vehicle crash the car had flames coming from the vents and floor boards. I was the driver my daughter was the passenger and my granddaughter was in the rear car seat we barely escaped with our lives before it exploded and we were steps away as car debre was flying past us.

Feb 12, 2025

The contact owns a 2011 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power while the accelerator pedal was being depressed. No warning light was illuminated. The contact research and was became aware of NHTSA Campaign Number: 15V626000 (Power Train); however, the VIN was not included. The vehicle was taken back to the residence; the contact stated that an independent mechanic arrived at the residence and diagnosed the vehicle and determined that an undisclosed part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 165,000.

Mileage: 165,000

Nov 29, 2024

The contact owns a 2011 Kia Sorento. The contact stated that there was a knocking sound coming from the engine compartment. While driving at various speeds, the vehicle jerked with the transmission slipping gear with an engine misfire. The check engine warning light was illuminated. The vehicle was taken to Auto Zone and a code for the knock sensor failure was retrieved. The vehicle was not repaired. The contact had replaced the spark plugs on the vehicle. While driving 65 MPH, the vehicle went into LIMP Mode. The contact restarted the vehicle and continued driving. The vehicle was taken to the dealer who confirmed that the knock sensor had failed. The dealer related the failure to the NHTSA Campaign Number: 23V877000 (Engine); however, the VIN was not included. The dealer cleared the code, but the vehicle was not repaired. The vehicle was taken to a different certified mechanic who confirmed the diagnostic result and cleared the code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,750.

Mileage: 135,750

Sep 28, 2024

1. Air bag light has been on for over a year. Was checked at dealership, and was told there is a recall on sensor. 2. Power Train, unknown of what's going on. Riding down the road all of a sudden it stalls for a minute. It's a hard jerk, like it's not getting gas, or the transmission is out of sinc. This started about two years ago. Took it to my local repairman, and he said it was a warning in the tire wheel letting me know something was wrong in the wheel. They repaired it, and I had no more problems until recently. It is doing it again. A hard jerk when I'm driving. 3. Other, passenger front and rear and drivers side rear doors locked up and I could not open them. This happen about two years ago. Took car to a certified electrical repairman and it cost me a fortune to get repaired. The clips that lock and unlock doors had to be replace. The repair was very costly.

Jul 23, 2024

When I place my vehicle in park it lurches forward several times

Mar 16, 2024

Family and i were driving home from soccer and car violently stuttered felt like we hit a deer. This has happened three times now and has caused solenoid a in transmission to fail which i fixed . My wife smells a burning smell also randomly.

Mar 16, 2024

I’ve gotten approved to buy another car and was going to trade my 2011 Kia sorento but still has open recall and Kia dealership has no answers when they can fix. What do i do. Thank you for your help!

Jan 11, 2024

The ABS, downhill assist, and engine light stay on constantly, even though the clock spring has been replaced and multiple car repair shops are unable to diagnose a “problem.” When driving, the vehicle seems like the engine is getting extremely hot and starts to sputter and even cuts off at times. There are currently recalls on 2011 Sorentos for fire risk while parked and fire risk while driving. However, my VIN is not included in the recall for fire risk while driving, but I believe it should be based on the inability to diagnose a problem with my engine. Vehicle is well maintained. Thank you.

Dec 19, 2023

The contact owns a 2011 Kia Sorento. The contact stated that the dealer had replaced the front passenger's side and driver's side door handles; however, after the repair, the front passenger's side door handle fractured. The vehicle was taken to the dealer, where the front passenger's side door handle was replaced at the contact's expense. Additionally, the contact stated that the front and rear passenger's side doors, and the rear driver's side door failed to open from the outside while pulling the doors handles. The contact stated that the steering control buttons, and the cruise control mode had become inoperable. The air bag warning light was illuminated. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The contact also stated that while shifting into park (P), the vehicle made an abnormal clunking sound and the gear shifter moved beyond the park (P) position. The contact stated that the failure occurred intermittently. The contact stated that the interior lights of the vehicle failed to turn off. The ABS, TPMS, traction control, check engine, air bag warning lights, and other unknown warning lights were illuminated. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Aug 4, 2023

When I started out with the car it drove alright then I had to take it back and forth for the wiring smelling like it was burning 🔥 but have never caught on fire thank goodness had to get a tuneup spark plugs 🔌 and it still doesn’t work right

Jun 9, 2023

INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE I Have been having this issue with my car and its getting worse and i just bought this car and i need it to be recalled due to high risk of an accident

May 31, 2023

The contact owns a 2011 Kia Sorento. The contact stated while driving 65 MPH and attempting to accelerate into the HOV lane, the contact became aware that the vehicle failed to accelerate however, the vehicle lost motive power and stalled. The contact was able to coast to the shoulder of the lane and restarted the vehicle. No warning lights were illuminated. The contact stated that the failure was first experienced on May 9th, 2023, and again on May 30th, 2023. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 181,000.

Mileage: 181,000

May 7, 2023

My vehicle engine chatters uses oil with out leaking and going up hills the transmission stays in 1st gear

Mar 5, 2023

I just got this car and it haseven been 30days I read the NHTSA Action Number: DP21003 and it is exactly same problem. It started with spark plugs weak and changed them out then AWD check engine light oil and the battery light came on. And the car wouldn’t move as fast and had a code of P0336 which was the Cranckshaft sensor got that changed and I’m still having issues with accelerating and rpm’s going up without pressing the gas pedal hard and suddenly speeding

Feb 16, 2023

Same issue with the whining and pulling as the recall. Kia will not help. Two dealerships and the manufacturer will not recheck the repaired recall.

Oct 18, 2022

While driving with family or clients in my Kia Sorento since I bought it brand new in 2011 has had ongoing gear shifting, speed increase and decreasing, stalling while driving at highway speeds almost causing accidents we were just lucky we weren't but it is very unsafe to drive. repairs have been more than the car is worth. This is just a short list estimate of repairs, but keep in mind on 3 occasions I would leave the Kia Service Department in Eugene Oregon after Transmission was replaced the first at 134, 000 miles and it would stall at highway speed and have to have it towed and replaced again this went on as you can see more than a couple times. 2 catalyst converters replaced 4 TRANSMISSIONS REPLACED 1 manifold replaced 1 Alternator 1 Serpentine Belt 1 Power steering rack from leaking

Jul 14, 2022

While driving engine will die unexpectedly & jerk the car, sometimes it will immediately start up on it’s own, sometimes don’t. Has done this several times in the last few months that I’m afraid to drive it. So it’s sitting, while I’m still making payments.

Jul 11, 2022

My car experienced high engine oil consumption at 198,000 miles approximately. Yesterday at 210,000 miles approximately, blew a big ring of smoke and lost compression or the ability to move. When I pulled up to a stoplight, I also lost the ability to start it back up

Jul 1, 2022

Was driving and came to a red light. Then proceeded to get on the highway when all of a sudden it got 65 mph then off of a sudden lost power and rpms would go past 3000. Had to pull over and shut the SUV off and turn back on and drive 30 mph all the way home. Did I mention I almost got hit by a semi and not to mention my child was in the freaking car!!! Plz kia help

May 28, 2022

2011 Kia Sorento, built 2010 , Kia issued a recall notice concerning misaligned intermediate shafts on the passenger side of trans axle. This recall is for vehicles manufactured from start of production thru may 22 2010. Our vehicle has manufacture date of June 9 2010, and has suffered thru 168000 gimpy miles on this gnarled intermediate shaft. Photo included. So Kia did have this problem longer than theinial 4/25/2011 recall for Power Train campaign #11V258000.

May 9, 2022

Going down the highway with cruise control on, the car jolted and disengaged cruise control. At another time it jolted at an intersection and the car died. Was able to restart and continue. Turning a corner, felt the small jolt / surge..nothing else noted....yet

Feb 7, 2022

ON 2-7-2022 MY 2011 KIA SERENTO began to boggle out while driving it merging onto the freeway I was having a hard time speeding up to even 20mph then out of no where it was just fine again, well I went to pick my children from school about 1 1/2 hours later and the car started out driving fine until out of no where I was unable to accelerate to a higher speed once more but this time it was smelling like smoke but there was no smoke

Jan 20, 2022

I have owned a 2011 Kia Sorento AWD since 2010, and I am reporting an issue with a specific recall and the safety risk the remains with this vehicle. I have been in contact with Kia Motors America since Sept 2020 with no resolution. KMA has not been responsive to my issues and concerns since the Case was opened in Sept 2020 especially with issue associated with the recall. The following details provide the background and current status with the vehicle; Aug2010 - Kia Sorento repaired via recall notice (SC082) to correct an issue with the right front intermediate shaft (grease applied. misaligned shaft. Apr2011 - Kia amends SC082 to SC082A following evidence that Sorentos continued to experience wear and symptoms associated with shaft misalignment (I did not receive a notice of the amended technical service bulletin despite the amended recall SC082A specifically identifying 4WD vehicle repair procedures Aug2019 - Kia Sorento begins to experience intermittent shuttering and vibration from the right front axle (Sorento remaining under Kia's 10 year powertrain warranty) Sept2019 - Kia dealer unable to identify root cause(s). - No repair work performed. Intermittent shuttering, vibration and "whirring" sound continues to present date. Sept 2020 - Kia dealer unable to identify root cause(s) - problem continues. Contacted KMA. Case openned. Jan2021 - Another Kia dealer unable to identify root cause(s) - problem continues Dec2021 to present - In continuous contact with KMA to resolve issue. Issue remains unresolved My specific position is that my 2011 Kia Sorento 4WD is within the scope of Kia recall SC082A (SC082 was amended to correct/revise repair procedures). Kia's position is that the amended SC082A recall does not apply to my vehicle despite the fact that SC082 was initially performed. Additionally, Kia documentation clearly points to revised repair procedures for both 2WD and 4WD Sorentos. KMA is not responding to my calls or emails at this time. In the

Nov 23, 2021

The contact owns a 2011 Kia Sorento. The contact stated that while driving approximately 55 MPH, an abnormally loud banging sound was coming from the engine compartment. The vehicle then started to lose motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The transmission was replaced, and the contact was informed that the new transmission was also defective. A used transmission was installed, and the failure was remedied. The approximate failure mileage was 98,000.

Mileage: 98,000

Jul 13, 2021

I have had a oil temperature sensor P0711 go out twice on my vehicle. The first time back in 2018 and had it replaced. And now again just this month. This has got to be something wrong to keep this not working and keeping the transaxle oil temperature normal on long rides. I would greatly appreciate if this could be fixed this time at no cost to me. This needs to be a recall.

Mar 31, 2021

WHEN IN IDLE VEHICLE STALLS WHEN STOPPED WITH FOOT ON BRAKE OR IN PARK, STOP LIGHT, INTERSECTION (TRYING MAKE A TURN ACCROSS MAJOR EXPRESSWAY, STOPPED IN TRAFFIC. BOTH CITY AND HWY. INTERNET SHOWS REF. SERVICE CAMPAIGN #SC106. KIA CORP SAYS NO RECALL. DEALERSHIP SAYS NO RECALL. STARTED JAN 2021.

Mileage: 6

Mar 10, 2021

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE SHIFTED INTO THIRD GEAR AND SHIFTED INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE ABOVE 10 MPH. THE CONTACT PARKED THE VEHICLE AND WAITING FOR 15 MINUTES BEFORE RESTARTING THE VEHICLE TO CONTINUE DRIVING. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO KIA OF JAMESTOWN (1700 WASHINGTON ST, JAMESTOWN, NY 14701, 716-664-1222) WHERE THE TRANSMISSION WAS FLUSHED AND THE FILTER WAS CHANGED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 183,499.

Mileage: 183,499

Feb 27, 2021

THE ENGINE LIGHT CAME ON AND ALL OF A SUDDEN, I COULDNT ACCELERATE ANY LONGER. IT OCCASIONALLY GOES OFF BUT ANYTIME IT COMES ON, I CANT ACCELERATE AND THE CAR JERKS WHEN CHANGING GEAR

Jan 31, 2021

RANDOM AND INTERMITTENT DRIVETRAIN SHUTTERING AND VIBRATION - SINCE AUG2019 THE 2011 KIA SORENTO EX AWD HAS EXPERIENCED INTERMITTENT AND SUDDEN SEVERE SHUTTERING AND VIBRATION FROM THE DRIVETRAIN. THE VEHICLE HAS BEEN BROUGHT TO A KIA DEALERSHIP ON 3 OCCASIONS AND THE PROBLEM COULD NOT BE REPLICATED NOR DIAGNOSED. YET THE PROBLEM REMAINS. THE ISSUES HAS RANDOMLY OCCURRED A TOTAL OF 8 TIMES STARTING IN AUG2019 AND MORE RECENTLY IN JAN2020. THE FREQUENCY OF THE SHUTTERING / VIBRATION IS DIRECTLY RELATED TO THE SPEED OF TRAVEL (VIBRATION FREQUENCY SLOWS AS THE VEHICLE SLOWS). ON EACH OCCASION, I HAD TO PULL OVER TO A COMPLETE STOP SINCE THE VIBRATION WAS SO SEVERE. HOWEVER, FOLLOWING A COMPLETE STOP THE VIBRATION AND SHUTTERING WOULD DISAPPEAR WHEN PLACING THE CAR IN DRIVE AND PROCEEDING TO DRIVE AGAIN. THIS ISSUE REMAINS UNRESOLVED, AND I CONSIDER IT A SAFETY ISSUE. ADDITIONAL INFO IN THE ATTACHMENT

Mileage: 42,000

Dec 3, 2020

WHEN DRIVING ON THE HIGHWAY, THE VEHICLE WILL SHUT-OFF WITHOUT WARNING. THIS HAS HAPPENED ABOUT FIVE TIMES IN THE LAST FOUR MONTHS.

Mileage: 210,000

Nov 25, 2020

THE AIR BAG LIGHT TURNED ON WITH OUR ANY REASON. CAR WON'T ACELERATE, STOP AND GET SPEED IN UNSAFE WAIT ON THE HIGHWAY.

Nov 23, 2020

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-50 MPH, THERE WAS AN ABNORMALLY LOUD THUD COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE LOSS MOTIVE POWER AND WAS GUIDED TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED AND DRIVEN 5 MPH TO THE RESIDENCE. THE CONTACT STATED THAT SINCE THE FAILURE, THE VEHICLE FAILED TO EXCEED 20 MPH WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

Mileage: 185,000

Oct 15, 2020

I WAS HEADED TO WORK A 10 MIN ROUTE FOR ME ABOUT 3 MILES IN TRAVELING AT APPROX 55 MPH ENGINE STALLED OUT HAD TO PULL OVER AND RESTART THE CAR.THIS HAPPEN TWICE IN A WEEK SPAN.

Mileage: 128,300

Oct 15, 2020

CAR HAS BUCKED OR STALLED ON AN INTERMITTENT BASIS FOR THE LAST 60,000 MILES (CAR NOW AT 110K) , TO THE DEGREE THAT I WOULDN'T LET MY KIDS USE THE VEHICLE. AS WITH OTHER ISSUES DEALERSHIP CLAIMED 'UNABLE TO RECREATE' LEAVING ME WITH NO FIX FOR A POTENTIALLY FATAL SAFETY ISSUE. CAR HAD SHUT DOWN ON I-84 IN HARTFORD CT, LUCKILY I WAS ABLE TO DO A RESTART QUICKLY. SORENTO MODEL YEAR 2011 HAS VOLUNTARY RECALL FOR COMPUTER ISSUE THAT SOUNDS SIMILAR BUT WAS TOLD ONLY CERTAIN VINS WERE APPLICABLE, WHICH SHOULD BE EXPLAINED AS TO WHY THAT WOULD BE. SEE ATTACHED PDF. BUCKING ON HIGHWAY CAN BE SEVERE, ENGINE LIGHT BLINKS BUT LEAVES NO CODE. DANGEROUS AND MANY INSTANCES ON INTERNET!

Mileage: 60,000

Jul 29, 2020

WHILE DRIVING THE CAR IT WILL LOSE POWER AND COMPLETELY SHUT OFF IT HAS HAPPENED ON THE HIGHWAY, ON REGULAR STREETS, AND WHEN GOING UP HILLS.. I AM NOT ABLE TO DO ANYTHING EXCEPT HOPE THAT NO ONE HITS ME AND I CAN GET IT PULLED OFF TO THE SIDE OF THE ROAD, AND HOPE IT WILL START AGAIN. NOW THE CAR STARTED MAKING A WHINING NOISE AND HAS COMPLETELY DIED AND HAD TO BE TOWED BECAUSE IT WILL NOT START AGAIN. EVERYTHING IS GOOD BATTERY, ALTERNATOR, STARTER, RELAYS/FUSES.

Mileage: 100,000

Jul 20, 2020

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE JERKED AND PULLED TO THE LEFT AND RIGHT OCCASIONALLY. ADDITIONALLY, THE VEHICLE LOSS POWER WITH THE ABS AND EMERGENCY AUTOMATIC BRAKING WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

Jun 25, 2020

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE REMAINED WITH THE MECHANIC FOR TWO DAYS AFTER WHICH THE VEHICLE STARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. A DAY LATER WHILE DRIVING 40 MPH, THE VEHICLE LOSS MOTIVE POWER BUT RESTARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

Apr 27, 2020

I STARTED THE CAR IN THE DRIVEWAY,SHIFTED INTO REVERSE , LIFTED MY FOOT FROM THE BRAKE ,THE CAR STARTED TO ROLL BACKWARDS AND A LOUD BAM(LIKE I HIT SOMETHING IN THE DRIVEWAY). I GOT OUT TO CHECK AND THERE WAS NOTHING. I PULLED FORWARD AND STOPPED FOR A SECOND TRYING TO FIGURE OUT WHAT WAS GOING ON. I SHIFTED INTO REVERSE AND BACKED OUT OF THE DRIVEWAY AND DROVE AWAY AND EVERYTHING WORKED NORMALLY. THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST 6 MONTHS. IT HAS ALSO HAPPENED TO MY WIFE. I HAVE ALSO HAD TWO INCIDENTS WHEN AFTER STARTING THE CAR I COULDN'T SHIFT OUT OF PARK. IT JUST WOULDN'T MOVE. THE SHIFTER WAS JUST STUCK THERE. TURNED THE CAR OFF SEVERAL TIMES AND IT FINALLY LET ME SHIFT INTO REVERSE.

Mileage: 62,000

Mar 29, 2020

WE ARE HAVING PROBLEMS WITH NOT BEING ABLE TO SHIFT OUT OF PARK AND SOMETIMES NOT BEING ABLE TO PUT THE CAR BACK INTO PARK. I HAVE 2 LIGHTS ON THAT SHOWED UP WHEN THIS STARTED. THE TRACTION CONTROL LIGHT AND THE DOWN HILNOT BEING ABLE TO SHIFT FROM PARK OR BACK INTO PARK DOESN'T HAPPEN ALL THE TIME WHEN IT DOES WE HAVE TO PUSH A KEY INTO THE LITTLE HOLE BUY THE SHIFTER TO OVERRIDE IT

Mileage: 182,051

Mar 1, 2020

TWO DAYS LATER AFTER BUYING THE CAR WE WERE DRIVING IT DOWN THE HIGHWAY WHEN I NOTICED THAT THE RPMS ON THE TRUCK WERE GOING TO HIGH AT 70 MPH THE RPM WOULD BE BETWEEN 6 AND 7 SO I DECIDE WHILE DRIVING TO SHIFT IT TO STANDARD SHIFT AND IN THIS PARTICULAR TRUCK THE ODOMETER SHOWS WHAT GEAR I AM IN AND I COULD ALSO SHIFT IT MANUALLY BUT THE TRUCK IS STUCK IN 4TH GEAR AND AT A COMPLETE STOP THE START DOESNT SEEM TO WANT TO GO AT ALL AND NOW IT WANT GO FORWARDS OR REVERSE. IF I TURN LEFT OR RIGHT SIGNALS THE HEAD LIGHTS GO OFF. WHEN I STOPPED AT THE GAS STATION THE PASSBY PERSON SAW THAT IT WAS A LEAK UNDER THE VEHICLE.

Mileage: 89,162

Jan 29, 2020

THERE WAS A REPLACEMENT OF THE PASSENGER CV AXLE. IT WAS AFTERMARKET AND NOT OEM. I HAD TO REPLACE THE FRONT LOW BEAM WIRING HARNESS AND BULBS AT MY OWN COST TWICE. ONCE IN FLORIDA AND ANOTHER IN MY HOME STATE. ALSO THE PASSENGER SIDE AIRBAG LIGHT ISN'T WORKING PROPERLY. THEY SENT ME THE RECALLS ON BOTH. THEN PROCEEDED TO SAY THAT THE RECALL FOR THE AIRBAG LIGHT IS UNDER RECALL. ALSO IF I COULD NOT GET OR FIND MY RECEIPTS FROM THE MECHANIC SHOP. I WOULD NOT GET REIMBURSED. KIA HAS BEEN KNOWING ABOUT THIS PROBLEM FOR YEARS! ON TOP OF THE CV AXLE THIS IS TOO MUCH. IT IS DAMAGING MY TRANSMISSION AS WE SPEAK. MY BRAKES ARE VERY SPONGEY.

Mileage: 76,000

Jan 27, 2020

WE WERE DRIVING ON A ROAD AT ABOUT 35 MILES AN HOUR WHEN THERE WAS A LOUD BANG FROM THE REAR END ALMOST SOUNDED AS IF A TIRE HEAD BLOWN UPON BRINGING IT BACK AND DOING TESTS AND CHECKS WE FOUND AT THE REAR TRANSFER CASE OR DIFFERENTIAL WAS TO BLAME. UPON FURTHER RESEARCH ON THE INTERNET WE FOUND THAT THERE HAS BEEN MANY COMPLAINTS ABOUT THE REAR DIFFERENTIAL OR TRANSFER CASE OCCURRING ON MANY OF THE SAME VEHICLES

Mileage: 119,450

Nov 14, 2019

EN ESTE AO A PARTIR DE JULIO MI CARRO KIA SORENTO 2011 A PRESENTADO PROBLEMA EN LA DIRECION, POWER TREN, DE ACUERDO A LO QUE INDICA QUE TIENE UN DESPERFECTO DE FABRICA, EN DOS OCACIONES HE TENIDO PROBLEMA MUY FUERTE, SE BLOQUEO EL CARRO MANEJANDO Y LO FRENOS NO FUNCIONARON Y EL CARRO SIGUIO RODANDO Y PUDE HABER TENIDO UN ACCIDENTE... LA OTRA EN LA CARRETERA EL CARRO COMIENZA A SONAR LAS RUEDAS Y CUANDO SE FRENA TAMBALEA... LO LLEVE PARA LA INSPECCION Y PASO CORRECTAMENTE PERO ME ENTREGARON UNA HOJA QUE EL CARRO TIENE DESPERFECTO DE FABRICA ,,, LO LLEVE A LA KIA PARA LA REVISION DE LAS PARTES,,,LA CUAL REALIZARON EL PEDIDO DE LAS MISMAS... PERO YO COMO USUARIO NO ME SIENTO CONFORME YA QUE ESE CAMBIO NO ME DA SEGURIDA POR QUE CORRE PELIGRO MI VIDAD Y LA DE LA FAMILIA,,, NO NECESITO UN CARRO REPARADO LO QUE NECESITO UN CARRO QUE ME DE SEGURIDA PARA TODA LA FAMILIA,,, UNA VEZ QUE CAMBIEN LAS PARTE Y SE ME FALLA EN LA CARRETERA QUIEN RESPONDE POR MI VIDA Y LA DE LA FAMILIA Y LA DE OTRAS PERSONAS, NECESITO QUE POR FAVOR ME AYUDEN CON UNA INVESTIGACION, YA QUE TAMBIEN TIENE OTROS DESPERFECTO.. LO LLEVE ALINEAR Y ME DICE QUE LE FALTA UN PIEZA EN LAS RUEDAS QUE NO VIENE DE FABRICA Y ES UN DESPERFECTO,,, YA A MI EL CARRO NO ME DA CONFIANZA AL MANEJAR Y NO ES CONFIABLE... ESPERO QUE DURANTE LOS DOS AOS QUE FALTA DE GARANTIA YA QUE DAN 10 AOS NO ME PASE NADA A MI Y A MI FAMILIA.. YA QUE ESE PROBLEMA QUE TIENE Y NO SE REALIZA BIEN PUEDE PASAR UN GRAN ACCIDENTE...EL PUNTO ES QUE NECESITO UN CARRO QUE ME DE CONFIANZA YA QUE EN ESTE MANEJO CON TEMOR . ADJUNTO FOTOS

Nov 4, 2019

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER MULTIPLE ATTEMPTS WITHOUT WARNING. ONCE THE VEHICLE STARTED, IT SHUT OFF WITHOUT WARNING WHILE IDLING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE CONTACT HAD THE VEHICLE TOWED TO FUCCILLO KIA OF CLAY (3885 NY-31, LIVERPOOL, NY 13090) WHERE IT WAS REPAIRED PER THE RECALL. SIX MONTHS LATER, THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE MOST RECENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

Mileage: 82,000

Oct 18, 2019

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE RECALL REPAIR WAS PERFORMED. WHEN THE BRAKES WERE APPLIED, THE GEAR SHIFTER FAILED TO MOVE FROM THE PARK POSITION. THE VEHICLE ALSO FAILED TO START PROPERLY. THE CONTACT HAD TO USE THE STARTER INHIBITOR TO START THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO MANUFACTURER COMMUNICATION NHTSA ID NUMBER: 10050640 (POWER TRAIN). THE CONTACT CALLED MIKE KELLY KIA (LOCATED AT 254 PITTSBURGH RD, SUITE A, BUTLER, PA 16002, 724-431-2145 ) AND WAS INFORMED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL, THEY WERE NOT ABLE TO PROVIDE ANOTHER REPAIR FREE OF CHARGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

Oct 17, 2019

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WHILE THE FOURTH WHEEL WARNING INDICATOR FLICKERED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND CAUSED THE VEHICLE TO OPERATE INDEPENDENTLY. ALSO, THE CONTACT HEARD AN ABNORMAL NOISE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED TO VISIT A KIA DEALER. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 VESTAL RD D, VESTAL, NY 13850, (607) 584-5354) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 213,000. *BF

Mileage: 213,000

Oct 9, 2019

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE GEAR SELECTOR INDICATOR DID NOT ILLUMINATE AND THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO MENTIONED THAT THE ABS, DBC, ESC, AND AIR BAG WARNING INDICATORS ILLUMINATED AND THEN TURNED OFF. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE FAILURES WENT AWAY. THE CONTACT STATED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB BELL NISSAN (7900 EASTERN AVE, BALTIMORE, MD 21224, (410) 288-2500) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,156.

Mileage: 130,156

Sep 4, 2019

I BOUGHT THE CAR NEW AND AS SOON AS I HIT 60,000 MILES IT BECAME ALMOST UN DRIVABLE ON THE HIGHWAY. WHILE IN DRIVE AND UPWARDS OF 50 MPH THE VEHICLE COMPLETELY LOSES POWER AND THE GAS PEDAL BECOMES UNRESPONSIVE. CAN NOT ACCELERATE AT ALL. I HAVE TO PULL OVER AND SHUT THE VEHICLE OFF BEFORE IT WILL ACCELERATE AGAIN. IT HAS ALMOST GOT ME INTO MANY CRASHES, MORE THAN I CAN COUNT. I HAVE TAKEN IT TO KIA, THEY WILL NOT DIAGNOSE. HOWEVER A RECALL WITH AN IDENTICAL PROBLEM TOOK PLACE FOR THE SAME MODEL YEAR BUT MINE WAS MANUFACTURED 2 MONTHS OUT OF THEIR RECALL DATES SO I'M S OUT OF LUCK? MANY PEOPLE REPORT THE SAME MALFUNCTION. KIA KNOWS ABOUT THE PROBLEM BUT WILL NOT EVEN DIAGNOSE THE SPECIFIC PROBLEM SO I CAN GET IT FIXED. THE DEALER TRIED TALKING ME INTO TRADING IT IN FOR A NEW ONE AND THEY WOULD FIND THE PROBLEM AND FIX IT. I TOLD HIM I WILL NEVER OWN A KIA AGAIN. IT IS A DANGER TO DRIVE.

Mileage: 65,000

Sep 2, 2019

TRANSMISSION PROBLEMS LIKE NOT GETTING INTO GEAR OR JERKING WHEN SHIFTING AND ENGINE SEEM TO LOOSE POWER OR NOT HAVE ENOUGH ALSO THERE IS A NOISE THE A/C MAKING A RATTLING NOISE AND VIBRATING .

Mileage: 106,000

Aug 31, 2019

IN NOVEMBER 2015 HAD MAJOR OIL LINE FAILURE, DEALERSHIP REPLACED OIL PRESSURE SWITCH. IN DECEMBER 2017 HAD MAJOR OIL LEAK, DEALERSHIP REPLACED OIL PRESSURE SWITCH. JUNE 2019 CHECK ENGINE LIGHT ACTIVATED UPON PUTTING VEHICLE IN PARK. TOOK IT TO KIA DEALERSHIP AND THEY FOUND PIECES OF BEARING IN THE BOTTOM OF OIL FILTER HOUSING. KIA DEALERSHIP RECOMMENDED REPLACEMENT OF BANK OIL CONTROL VALVE AND ULTIMATELY REPLACEMENT OF ENGINE. VEHICLE ONLY HAS 86,600 MILES ON IT. KIA DEALERSHIPS NOT INTERESTED IN BUYING VEHICLE AND QUOTE ME APPROXIMATELY $6,000 TO REPLACE ENGINE. I SUSPECT THIS MAY BE SAME ISSUE KIA HAD WITH 2012 SORRENTOS WHICH LED TO RECALL.

Mileage: 86,548

Aug 3, 2019

2011 KIA SORENTO SX VEHICLE WAS PUT INTO REVERSE, STARTED TO BACK UP, THE TRANSMISSION GEAR SLIPS OUT OF REVERSE, INTO NEUTRAL OR NOT IN AN ENGAGED GEAR POSITION AND ENGINE REV'S UP. OBSERVED THAT THE GEAR SHIFT DID NOT APPEAR TO MOVE OR DISPLACE ITSELF. PLACED THE GEAR SHIFT BACK INTO PARK. WAITED A 10 SECONDS OR SO AND PUT INTO REVERSE AGAIN. TRANSMISSION PAUSES FOR A FEW SECONDS THEN SHIFTS HARD WITH A VERY LOUD THUD /CLANK /BANG SOUND. THIS IS THE REPLACEMENT TRANSMISSION OF THE ORIGINAL EQUIPMENT TRANSMISSION AND NOW THE ISSUE OF SLIPPING OUT OF GEAR IN REVERSE IS EXACTLY UNEQUIVOCALLY THE SAME.

Mileage: 165,000

Jun 30, 2019

WHILE AT HIGHWAY SPEED OF ABOUT 50 MPH, THE VEHICLE WILL SHIFT HARD. THE FEELING YOU GET IS THAT YOU HAVE DRIVEN OVER A CURB. HAVE BROUGHT TO DEALERSHIP. THEY CHECKED TRANSMISSION FLUID AND REPROGRAMMED TRANSMISSION. THEY WERE UNABLE TO DETERMINE AN ISSUE. THE PROBLEM PERSISTS AND IS INTERMITTENT.

Mileage: 140,000

Jun 18, 2019

HEARING WHIRRING AND WHINING NOISE FROM DRIVE SHAFT ON 2011 KIA SORRENTO. WE THINK IT COULD BE RELATED TO THE RECALL: HTTPS://WWW.NHTSA.GOV/VEHICLE/2011/KIA/SORENTO/SUV/4WD#RECALLS AFTER CALLING THE DEALER - OUR VIN# IS NOT LISTED WITH THIS RECALL. I'VE SEEN SEVERAL FORUM POSTS OF OTHER CONSUMERS WITH THE SAME ISSUE WITH 2011 KIA SORRENTO AND NA VIN#. SUCH AS: HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/SORENTO/DRIVESHAFT-PROBLEMS.PHP WE ARE GOING TO HAVE THIS REPAIRED BEFORE AN ACCIDENT OCCURS, BUT THINK IT SHOULD BE COVERED UNDER THE RECALL...

Mileage: 166,000

Jun 4, 2019

WHEN SPEEDING UP TRANSMISSION. WILL SHIFT HARD. THE VEHICLE LOOSES POWER AND I HAVE TO PULL OVER, SHUT IT OFF, WAIT A MINUTE TO RESTART THEN BEGIN DRIVING AGAIN

May 17, 2019

"TAKATA RECALL" WHEN I'M DRIVING AND ACCELERATE THE CAR DON'T SHIFTING THE GEAR OR ITS DELAYING. SOMETIME IT NOT SHIFTING FROM 4 HT SPEED AND UP. I READ ON INTERNET ABOUT MANY COMPLAINS AND ABOUT RECALLS IN 2015 REGARDING THIS TYPE OF PROBLEM. HTTPS://WWW.CARS.COM/RESEARCH/KIA-SORENTO-2011/RECALLS/ PLEASE HELP ME TO FIX THIS PROBLEM

Mileage: 65

Apr 8, 2019

CAR STALLS AND JERKS WHEN DRIVING.WHEN PLACING IN DRIVE IT TAKES OFF VERY SLOW AND UNDER POWER.WHILE DRIVING THE CAR CHANGED GEARS ON ITS OWN EVEN JERKING HARD.

Mileage: 135,386

Mar 2, 2019

ACCORDING TO THE OBD CODE READER: CODE P0335, $07E8 GENERIC. CRANKSHAFT POSITION SENSOR A CIRCUIT. VEHICLE HAS TROUBLE STARTING. THE TACHOMETER FALLS TO 0 AS OPPOSED TO SITTING AT A HIGHER IDLE, AND DOES NOT MOVE WHEN PRESSING FOOT ON GAS PEDAL WHEN STATIONARY OR IN MOTION. WHEN IN MOTION, THERE CAN BE TEMPORARY LOSS OF POWER, THE INABILITY TO SHIFT GEARS, AND/OR THE VEHICLE SHAKES AND RATTLES. THIS HAPPENS ON CITY STREETS AND HIGHWAYS, WHEN IN ALL TYPES OF TRAFFIC AND WHEN MOVING AT CONSTANT SPEEDS. WHEN THIS SITUATION HAPPENS, THE CAR DOES NOT SHIFT GEARS AT ALL AND MUST BE RESTARTED. THIS HAS CAUSED DANGEROUS LANE CHANGING TO HIGHWAY SHOULDERS AS WELL AS DIFFICULT ATTEMPTS BACK ONTO THE ROADWAYS DURING RUSH HOUR.

Mileage: 99,000

Jan 16, 2019

TOOK MY CAR IN TO THE DEALERSHIP AND FOUND OUT I NEED TO PAY OVER 4K IN REPAIRS THE REPAIR LISTING CONSISTED OF INTERMEDIATE BEARINGS (WHICH LATER WAS TOLD THEY DIDN'T NEED TO BE REPAIRED AFTER I FUSSED ABOUT THE COST. HAD TO GET MY TRANSMISSION REPLACED AGAIN ALONG WITH 2 CV SHAFT FRONT SUSPENSIONS. WITH LABOR AND PARTS 4K. MY REBUILT TRANSMISSION WARRANTY WAS UP IN AUGUST 2018.

Jan 15, 2019

MY HORN STOPPED WORKING. MY TRANSMISSION WENT COMPLETELY OUT AND WAS REPAIRED A LITTLE AFTER A YEAR THE TRANSMISSION COMPLETELY WENT OUT AGAIN. THE VEHICLE ALSO STOPS ACCELERATING. THE SORRENTO SEEM LIKE A HAZARDOUS VEHICLE AND I CAN'T BELIEVE THERE ARE ABSOLUTELY NO RECALLS ON CERTAIN ISSUES. I HAVE READ OTHER ISSUES AND I'M SEEING I'M NOT THE ONLY ONE WITH THE SAME ISSUES.

Dec 14, 2018

(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTERMITTENT. (6) GAS DOOR STICKS- MUST HIT RELEASE BUTTON DOZENS OF TIMES BEFORE IT OPENS. (7) TIRE PRESSURE GUAGES BROKEN.

Mileage: 120,000

Oct 19, 2018

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE DECELERATED TO 10 MPH; HOWEVER, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO TURNER KIA (4201 CHAMBERS HILL RD, HARRISBURG, PA 17111, (717) 564-2240) WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED; HOWEVER, THE CONTACT WAS INFORMED THAT THE ENGINE MIGHT BE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. *TT CONSUMER NOTIFIED CORPORATE HEADQUARTERS. UPDATED 12/11/18*JB

Mileage: 116,000

Sep 24, 2018

WHEN DRIVING BETWEEN 35-45 MPH THE TACHOMETER WILL DROP TO 0 AND THE SORENTO WILL LUNGE OR BUCK, HESITATE AND WILL NOT RESPOND TO ACCELERATION. THE ENGINE LIGHT FLASHES AND SOMETIMES STAYS ON. ONE TIME I ACCELERATED TO PASS, IT RESPONDED BUT STOPPED MIDWAY THRU THE PASS, DECELLED BACK TO 20 MPH. I COULD NOT COMPLETE MY PASS AND HAD TO FALL BACK BEHIND THE SLOWER VEHICLE. I UNDERSTAND THERE IS A VOLUNTARY SERVICE CAMPAIGN BY KIA # SC106 BUT NO DEALERSHIP ACKNOWLEDGES IT. THERE IS 130,000 MILES ON THE VEHICLE.

Mileage: 130,000

Sep 18, 2018

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE LOWER RADIATOR HOSE FRACTURED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND PROVIDED A COST ESTIMATE TO REPLACE THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

Sep 12, 2018

HAVE PROBLEMS SHIFTING INTO GEAR, TOOK IT TO REPAIR STATION AND THEY DON'T KNOW WHAT'S WRONG WITH IT. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT HAPPENS YOU ARE STUCK WHERE YOUR AT. THE SHIFTER GETS VERY STIFF OR HARD AND WON'T GO INTO GEAR.

Mileage: 41,000

Sep 11, 2018

SINCE I BOUGHT THE 2011 KIA SORENTO THE TRANSMISSION OR ENGINE TENDS TO STALL IN THE MIDDLE OF DRIVING LIKE NOT CHANGING GEARS, GETS LOCKED, JERKS BACK AND FORTH TILL IT UNLOCKS OR CHANGES GEARS WHILE AT THE SAME TIME SLOWING OR STOPPING CAR IN IT'S TRACKS. TWICE I HAVE HIT MY HEAD ON THE STEERING WHEEL, HAVE HAD SEAT BELTS LOCK TIGHT AGAINST ME AND MY PASSENGERS WHEN IT LOCKS WHILE TRYING TO CHANGE GEARS. IT HAPPENS AT LEAST 3-6 TIME A YEAR SINCE I HAVE HAD THE CAR. I HAVE REPORTED IT TO MY SERVICE DEALERSHIP KEARNY PEARSON KIA, 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111 AND THEY HAVE NOT FOUND ANYTHING WRONG. THESE PAST TWO YEARS THE GEARS LOCKING IS GETTING WORSE AND THE CAR SLOWS DOWN INSTANTLY FROM DRIVING ON THE FRWY 65 MPH DOWN TO 35 MPH INSTANTLY ALMOST HAVING CARS HIT ME FROM BEHIND. SAME FOR DRIVING ON THE STREET GOING 35-40 MPH DROPPING TO 5-10MPH AND STOP/JERK/GO/STOP/JERK AND ALMOST HAVING CARS BEHIND ME CRASH INTO ME. I HAVE BEEN BLESSED TO HAVE HAD FAST REACTING DRIVERS BEHIND ME OR NO DRIVERS. THIS LAST INCIDENT LAST MONTH WAS SO POWERFUL THAT I SMACKED THE STEERING WHEEL AND THOUGHT I HAD GOTTEN HIT BUT DIDN'T. MY CHEST GOT TIGHT AS IF I WAS HAVING A HEART ATTACK FROM THE FORCE AND MY KIDS CRIED FROM THE WHIPLASH. THIS WAS YET THE STRONGEST. ALSO, SINCE 2011 I HAVE HAD 7 - 10 INCIDENTS OF SMOKE COMING OUT OF THE AIR VENTS, SMILING LIKE FIRE. I TURN OFF THE VENT AND IT CONTINUES FOR 10MIN THEN GOES AWAY. I AM NO MECHANIC BUT IF I HAD TO GUESS I WOULD SAY SOMETHING WITH THE AIR-CONDITIONING BEING HIGH FOR LONG PERIODS AND THEN WHEN IT GETS TURNED DOWN OR OFF SEEMS TO ACTIVATE THESE THINGS ESPECIALLY THE GEARS LOCKING. JUST MY OBSERVATION. I HOPE YOU CAN GET TO THE BOTTOM OF THIS BECAUSE FOR THE FIRST TIME IN MY LIFE I FEAR FOR MY LIFE AND THOSE WITH ME OR AROUND ME WITH THIS CAR. YOU JUST DON'T KNOW WHEN IT WILL HAPPEN NEXT.

Sep 10, 2018

WAS DRIVING FELT LIKE I HIT SOMETHING AND THE CAR WOULD NOT SHIFT INTO ANY OTHER GEAR. I STOPPED PUT IT IN PARK AND NO CHANGE AFTER WORK,8 HOURS LATER, THE CAR RAN FINE. IT HAD BEEN SHIFTING ROUGH FOR A WHILE, AT OR AROUND 50MPH, IT WOULD JERK THE WHOLE CAR LIKE IT WAS SHIFTING UP OR DOWN

Mileage: 159,000

Aug 31, 2018

MY TRANSMISSION ISN'T SHIFTING PROPERLY I CANT EVEN REVERSE 1ST 2ND AND PART OF 3RD GEARS ARE ROUGH SHIFTING. ITS ALSO CAUSING IT TO MAKE A CLUNKING SOUND IN THE REAR AXEL ALSO WONT SHIFT WHILE TURNING.

Mileage: 105,789

Aug 27, 2018

2011 KIA SORENTO - WHILE DRIVING, THE GEARS IN MY CAR STOPPED WORKING AND MADE A TERRIBLE LOUD NOISE. AFTER GETTING VEHICLE TOWED, PROBLEM WAS FOUND TO BE INTERMEDIATE SHAFT ON PASSENGER SIDE.BELOW IS THE DETAILED RECALL INFO-HOWEVER MY VIN DOES NOT SHOW THIS RECALL. BUT I THINK IT SHOULD. DESCRIPTION OF VEHICLES IS MINE. THIS IS EXACTLY WHAT HAPPENED TO ME: SB082B - RECALL TO REPLACE INTERMEDIATE SHAFT. RECALL: 11V258000 RECALL DATE 04/25/2011 COMPONENT POWER TRAIN:DRIVELINE:DRIVESHAFT SUMMARY KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION. CONSEQUENCE DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542. **I SUBMITTED A CASE TO KIA #12833214, AFTER 10 DAYS I DIDN'T GET A REPLY SO I CALLED THEM. I SPOKE TO HALEY AND SHE ADVISED MY CAR WAS NOT MANUFACTURED IN A LOCATION THAT HAD THIS ISSUE. I THINK KIA GOT THIS WRONG. MY CAR OBVIOUSLY HAD THE EXACT PROBLEM THEY ARE STATING AND SHOULD HAVE BEEN REPLACED BY KIA FREE OF CHARGE. INSTEAD, I HAD TO PAY $635 TO REPLACE THE EXACT PART THIS RECALL WAS ON. KIA HAS REFUSED TO REIMBURSE ME. WHEN I ASKED WHO I COULD COMPLAIN TO, THEY SAID THERE IS NO ONE. SO I AM REACHING OUT TO YOU.... THANKS, EVONNE (KIA OWNER SINCE JUN 2010)

Mileage: 161,000

Aug 25, 2018

THIS IS THE SECOND TIME MY CAR JOLTS WHEN I AM DRIVING. DOES NOT MATTER HOW FAST I AM GOING. IT FEELS LIKE THE CAR GETS REALLY SLUGGISH AND IT JOLTS BEFORE ACCELERATION, IT HAPPENED ABOUT TWO YEARS AGO AND THE DEALERSHIP MADE ME PAY $600 TO CHANGE THE INTAKE MANIFOLD CLAIMING THAT IT WOULD FIX THAT ISSUE AND IT DID NOT. AFTER THAT IT KEPT DOING THE SAME THING AND I LOOK IT UP ONLINE AND SAW THAT PEOPLE WERE SAYING TO REQUEST FOR A TRANSMISSION UPDATE, SO I WENT BACK AND THEY DID THAT AND IT "FIXED" THE ISSUE. THAT TIME MY ENGINE LIGHT WAS ON AND CAME BACK ON EVEN AFTER THEY FIXED THE SUPPOSED ISSUE. THIS TIME THERE'S NO ENGINE LIGHT ON AND THE CAR JOLTS EVEN HARDER. I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS ONLINE I DON'T UNDERSTAND WHY MY CAR DOES NOT SHOW AS A RECALL FOR THE TRANSMISSION. THIS HAS BEEN HAPPENING NOW FOR A FEW DAYS AND THE JOLTING JUST GETS WORSE EVERY TIME I DRIVE. LAST NIGHT WHEN I WAS ON THE HIGHWAY GOING ABOUT 40 MPH IT DID IT AND AGAIN AFTER 50MPH IT WAS VERY SCARY.

Mileage: 142,000

Aug 8, 2018

MY 2011 KIA SORENTO HAS BEEN TROUBLE FROM DAY ONE. A WEEK AFTER I BOUGHT IT, THE WIRING HARNESS HAD TO BE REPLACED WHICH TOOK OVER A MONTH TO GET THE PART FROM KIA. THEN AT 90,000 MILES THE TRANSMISSION STARTED FAILING AND IT TOOK ME FOREVER TO GET KIA TO REPLACE THAT. THEN THE REPLACEMENT TRANSMISSION WENT BAD LESS THAN A YEAR LATER AND THEY REPLACED THAT. NOW, AT 120,000 MILES (OUT OF WARRANTY) THE MOTOR HAS DIED. GRINDSTAFF KIA IN JOHNSON CITY, TN TELLS ME IT IS A 'INTERNAL FAILURE' OF THE MOTOR, IT COULD BE A ROD OR CAM, BUT THEY WOULD NOT KNOW UNLESS THEY TOOK THE MOTOR APART. KIA'S PRODUCT IS TERRIBLE AND A SAFETY HAZARD. WHEN THE MOTOR STOPPED MY HUSBAND WAS IN 65 MILE AN HOUR TRAFFIC AND COULD HAVE BEEN INJURED WHEN IT STARTED TO LOOSE POWER AND THEN THE STARTER STUCK AND WIRES STARTED SMOKING WHICH COULD HAVE CAUSED A FIRE. MY MOTOR WAS A 4 CYLINDER 2.4 LITER ENGINE THAT NEEDS TO BE RECALLED BY KIA FOR FAILURES. THEY WANT TO CHAGE ME $5500 PLUS TAX TO PUT ANOTHER ENGINE IN THE JUNK, WHICH TO ME IS ADDING GOOD MONEY TO BAD PRODUCT. I ALSO STILL OWE A BANK $$ FOR THIS CAR WHICH IS GOING TO BE NEGATIVE EQUITY I'M SURE. KIA SHOULD STAND BEHIND IT'S PRODUCT AND RECALL THIS ENGINE WHICH IS JUNK. I WILL NOT BUY KIA AGAIN, THAT IS FOR SURE!

Mileage: 120,000

Jul 16, 2018

I BOUGHT THE SORENTO USED 2 MONTHS AGO,IT HAS 76,000 MILES ON IT. HAS DRIVEN FINE UP UNTIL NOW. IT SEEMS TO STRUGGLE GOING UP HILLS, NO POWER, AT RANDOM TIMES WHICH ARE MORE FREQUENT NOW IT HESITATES LIKE IT WANTS TO STALL , THEN JERKS AND THEN GOES BACK TO DRIVING FINE. IT SEEMS TO HAVE THIS ISSUE AROUND 40-50 MILES PER HOUR. I BROUGHT IT TO BE LOOKED AT AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. FEELING VERY FRUSTRATED , THIS IS A SAFETY ISSUE!

Mileage: 76,000

Jun 22, 2018

2011 KIA SORENTO - WHILE DRIVING 60MPH THE CAR RESISTS SPEEDING UP, RPMS STAY AT 2 NO MATTER THE SPEED. WHILE DRIVING RPMS STAY AT ZERO. WHILE SPEEDING UP THE CAR JERKS, CAUSING THE RPMS TO DROP TO ZERO. HAVE TO PULL OVER TURN THE CAR OFF AND START IT AGAIN, IT THEN DRIVES NORMAL. THIS OCCURS ON THE HIGHWAY AND DRIVING AROUND TOWN. INSTANCES WHERE THE CAR IS SPUTTERING WHILE DRIVING IN TOWN AROUND 40MPH THE CAR DIES WHEN I COME TO A COMPLETE STOP. THIS HAS OCCURRED MULTIPLE TIMES OVER THE LAST YEAR. I HAVE TAKEN THE CAR TO THE DEALERSHIP BUT BECAUSE THEY CAN NOT REPLICATE THE ISSUE THEY SAY THEY CAN NOT REPAIR IT.

Mileage: 120,000

Jun 15, 2018

I WAS DRIVING NORTH ON RT28 TRAVELING AT 65MPH I TOOK MY EXIT. AFTER STOPPING AT THE SIGN, I HIT THE GAS TO GO AND THE VEHICLE WAS SLUGGISH THEN IT SHIFTED HARD. I STOPPED ABOUT .25 MILES DOWN THE ROAD AND PUT THE VEHICLE IN PARK AND BACK INTO DRIVE AND THE SAME THING HAPPENED. IT SHIFTED HARD AFTER A SLUGGISH START. I GOT THE VEHICLE HOME LUCKILY AND FOUND THE TRANSMISSION FLUID LEAKING EVERYWHERE. AFTER HAVING IT TOWED TO A TRANSMISSION REPAIR SHOP, THE REPAIR PERSON INFORMED ME THAT THERE WAS A HOLE IN SIDE OF THE TRANSMISSION.

Mileage: 62,000

May 26, 2018

TAKATA RECALL WHEN DRIVING AT HIGHER RATE OF SPEED WHEN TRANS KICKS IN TO HIGHER GEAR IT HAS A LOUD BANG FEELS LIKE THE TRANSMISSION IS GONNA FALL OUT . SOMETIMES IT LOOSES POWER WHEN DRIVING

Mileage: 145,000

May 21, 2018

CAR SHIFTER IS NOT ENGAGING AND DISENGAGING RESULTING IN NOT BEING ABLE TO PLACE CAR IN PARK. THIS ISSUES WAS A RECALL BEFORE HOWEVER; THE FIX DIDN'T RESOLVE THE PROBLEM AND KIA HAS NOT OFFERED A NEW FIX. ALSO, AIR BAG LIGHT STILL ILLUMINATING AFTER RECALL FIX. AGAIN KIA REFUSE TO FIX AND ISSUE COULD CAUSE AIR BAG NOT TO DEPLOY IN AN ACCIDENT. ALSO, BACK REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE.

Mileage: 150,000

May 1, 2018

WHILE DRIVING ON THE HIGHWAY, THE CAR SUDDENLY JUMPS FORWARDS AND I FEELS LIKE SOMEONE HIT ME FROM BEHIND. THE SAME THING HAPPENS WHILE ROLLING DOWN A HILL OR SLOWING DOWN WITH OR WITHOUT APPLYING THE BREAKS. IT FEELS LIKE IT WANTS TO SHIFT AND SOMETHING IS HOLDING IT BACK FOR A FRACTION OF A SECOND. ON SPORTS MODE, WHEN MANUALLY SHIFTING FROM 2 TO 3 I CAN EXPERIENCE THE SAME RESPONSE. ON GEAR 5 SPORTS MODE, YOU FEEL THE SUDDEN JERK. THE PROBLEM SEEMED TO BE MORE SIGNIFICANT WHEN THE ENGINE IS COLDER. I NOTICED THE HESITATION LASTED LONGER BEFORE THE JERK IN THE WINTER. I HAVE BEEN TO MANY MECHANIC SHOPS AND THEY TELL ME THE CAR IS SHIFTING FINE AND THAT THEY AREN'T TO FULLY REPLICATE THE PROBLEM. I HOPE THIS ADDS TO THE MILLIONS OF COMPLAINTS AND GETS KIA TO DO SOMETHING. THIS PROBLEM HAS BEEN PERSISTENT FOR OVER A YEAR NOW.

Mileage: 130,000

Mar 23, 2018

I AM HAVING THE SAME PROBLEMS I HAVE READ ABOUT WITH THE 2011 2.4 ENGINE. SUDDEN LOSS OF POWER WHEN THE PEDAL IS DEPRESSED, STALLING UPON ACCELERATION, JERKING MOTION AND A LOUD CLANKING NOISE WHEN SHIFTING FROM PARK, HARD SHIFTS FROM 1ST AND 2ND GEAR, AND A CONSTANT WHIRRING NOISE IN THE MOTOR WHILE DRIVING, NOT WHILE IN PARK. I BELIEVE THE SAME DEFECT THAT AFFECTED THE TRANSMISSION ON THE 4 CYLINDER ENGINES NEEDS TO BE INVESTIGATED ON THE V6 ENGINES.

Mileage: 150,000

Jan 15, 2018

WAS DRIVING MY KIA AND SUDDENLY COULD NO LONGER DRIVE PULLED OVER N TRAFFIC AND COULD ONLY PUT THE E BRAKE ON. NOTHING ELSE WOULD GO IN TO GEAR DRIVE REVERSE AND THE BRAKES WERE NOT WORKING PROPERLY. SO PUT THE E BRAKE ON AND CALLED TOW TRUCK..TOOK IT TO MADE IN AMERICA MADE IN JAPAN..AND THE SAY ITS THE INPUT SHAFT..EXACTLY DESCRIBED ON RECALL FOR MY VIN # [XXX] . MANUFACTURE CALL#SC124. NHTSA# 15V626 .THIS HAPPENED ON 225 PLACERVILLE RD FOLSOM ON FRIDAY 1/5/2017 .ITS CURRENTLY STILL AT MADE IN AMERICA MADE IN JAPAN..PLEASE CONTACT. ME A.S.A.P [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 150,000

Nov 1, 2017

THE CAR HAS A NO-STAR CONDITION, UNEVEN ENGAGEMENT WHEN SHIFTING GEARS. WHENEVER DRIVING AND IF I WANT TO SUDDENTLY SPEED TO AVOID AN OBJECT OR TO ADJUST TO TRAFFIC SPEEDS THE CAR HESITATES FOR A SECOND OR TWO. I ALMOST CRASH TODAY DUE TO THIS PROBLEM, PUTTING AT RISK MY WHOLE FAMILY... I BELIEVE THERE A SOME RECALLS ON SIMILAR VEHICLES WITH THIS PROBLEM BUT MY VIN IS NOT ON THE LIST YET

Mileage: 20

Sep 29, 2017

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE SUDDENLY JERKED FORWARD WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (ARCHER KIA, 11614 SOUTHWEST FWY, HOUSTON, TX, 77031), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE FOR THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. THE VIN WAS NOT AVAILABLE.

Mileage: 28,000

Sep 20, 2017

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). WHILE ATTEMPTED TO SHIFT THE GEARS, THE VEHICLE LUNGED. ON SEVERAL OCCASIONS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ENGINE STALLED AND LOST POWER. THE CONTACT MENTIONED THAT ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A KIA DEALER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 132,000

Aug 18, 2017

WHILE DRIVING THE CAR IT LOSES POWER , I START TO SMELL BURNT TRANSMISSION FLUID SO I TAKE IT TO EAGLES TRANSMISSION HERE IN MCKINNEY TX. TO FIND OUT THE TRANSMISSION NEEDS REPLACING. WHIS IS COSTING ME $2100 THAT INCLUDES NEW TRANSMISSION & PRICE OF LABOR. I GOOGLED THIS PROBLEM ON 2011 KIA TO SEE IF IT'S A RECALL BUT UNFORTUNATELY ITS NOT BUT IT WAS FOR THE 2011 KIA SORENTO 4 , CYLINDER. BUT IT'S A LOT OF TOPICS ON OUR 2011 KIA V6 ENGINE BUT NEVER BECAME A RECALL

Mileage: 94,000

Aug 13, 2017

WHILE I WAS DRIVING ON A CITY STREET AND TURNING A CORNER THE CAR MADE A LOUD CLUNKING SOUND THEN STOPPED. THE ENGINE CONTINUED TO RUN BUT THE CAR WOULDN'T MOVE FORWARD. TRIED TO SHIFT GEARS BUT ENGINE JUST REVED UP BUT WOULD GO. HAD TO PUT THE EMERGENCY BRAKE ON TO KEEP IT FROM ROLLING. FINALLY HAD TO HAVE IT TOWED OFF THE STREET. WE TOOK IT TO A MECHANIC AND HE THOUGHT IT WAS THE SAME ISSUE AS THE NHTSA CAMPAIGN ID 11V258000 AND GROUP SERVICE CAMPAIGN NUMBER SC 082 [REV 5] SO HE CALLED THE LOCAL KIA DEALER TO CONFIRM. DESPITE MY CAR FITTING MAKE/MODEL/YEAR/MANUFACTURE DATE THEY SAID THIS VIN WAS NOT PART OF THE RECALL. HE SUGGESTED THAT I DO FURTHER RESEARCH.

Mileage: 140,000

Aug 12, 2017

CAR JOLTS/SHUDDERS/ SLIGHTLY JERK WHEN PRESSING ON THE GAS PEDAL FOR MORE POWER. CAR SUDDENLY JERKS FORWARD WHEN GOING FROM 60 TO 65 MPH.

Mileage: 130,000

Aug 8, 2017

I WAS DRIVING AT 65 MILES AN HOUR ON FLAT ROADS AND THE CAR WENT TO SHIFT TO A HIGHER GEAR AND CLUNK THE TRANSMISSION FEELS AS THOUGH IT IS GOING TO BREAK. THIS HAS HAPPENED NUMEROUS TIMES. I HAVE ALSO HAD TROUBLE WITH THE CLUNKING NOISE WHEN I AM GOING 40 AND GETTING READY TO SPEED UP. PLEASE HELP FIX THIS PROBLEM FOR THE SAFTEY OF OTHERS.

Mileage: 86,120

Jun 25, 2017

MY NEIGHBOR BUMPED THE BACK OF THE KIA WITH HIS BUICK NO VISIBLE DAMAGE TO EITHER CARS BUMPERS THE KIA WAS IN PARK NO ONE WAS IN IT THE KIA IT THEN STARTED MOVING DOWN THE STREET IT ROLLED ABOUT 400 YARDS WENT THRU SOME HEDGES AND THEN STOPPED IN A NEIGHBORS YARD NO INJURYS BUT THE VEHICLE WAS IN PARK THE WHOLE TIME ,I TOOK THE KIA TO THE LOCAL KIA DEALER THEY HAD THE VEHICLE 4 DAYS AND COULDN'T REPLICATE WHAT HAPPENED I TOLD THEM I HAD READ ABOUT A RECALL WITH A SIMILAR PROBLEM THEY SAID MY VIN # WASN'T PART OF IT I FEEL KIA SHOULD ADRESS THIS IT WASN'T IMAGINED THERE WERE 3 OR 4 NEGHBORS THAT SAW THE EMPTY VEHICLE JUST ROLLING DOWN THE STREET A RESPONCE WOULD BE APPRECIATED THANK YOU

Mileage: 66,330

Jun 17, 2017

WHILE DRIVING ANYWHERE ABOVE 35 MPH UPON SLOWING DOWN AND THE CAR DOWNSHIFTING THE CAR JOLTS A LOUD BANG/POP IS HEARD THE CAR LUNGES YOU FORWARD IT'S QUITE VIOLENT I'VE TAKEN TO THE DEALER OVER 10 TIMES AND THEY JUST SAY THEY NOTICE THE POPPING BUT NOTHING IS WRONG THEY ALSO SAID THEY TOOK IT FOR A TEST DRIVE TO TEST THE UNBELIEVABLY HARD DOWN SHIFT . I WATCHED THEM THEIR TEST DRIVE WAS FROM THE FRONT OF THE PARKING LOT TO THE REAR . THEY NEVER WENT ABOVE 25 MPH SO THEY NEVER TESTED THE DOWN SHIFT IT'S HAPPENED FOR A VERY LONG TIME NOW AND THEY JUST KEEP DENYING IT I ALSO HAD THE TOP END OF THE MOTOR GO OUT AT 5000 MILES AND FEEL LIKE THEY ARE JUST AVOIDING IT BEING A LEMON.

Mileage: 30,000

May 11, 2017 Crash

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT ROLLED AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Apr 17, 2017

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATING, AN ABNORMAL TICKING NOISE CAME FROM THE FRONT HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS UNDECIDED IF THE EXACT PART WAS THE PISTON AND THE LOWER RACKET ARM THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,388. UPDATED 06/22/17*LJ

Mileage: 100,388

Mar 21, 2017

FOR OVER A YEAR NOW AND HAPPENING MORE FREQUENTLY, ALMOST EVERY DAY, WHEN ACCELERATING AT 35-40 MPH THERE IS A HESITATION AND THEN A JERK IN THE TRANSMISSION. ALSO, WHEN FOOT IS TAKEN OFF THE ACCELERATOR IT FEELS LIKE THE CAR IS GOING TO DIE. THIS HAPPENS WHEN DRIVING IN THE CITY AND THE HIGHWAYS. I TOLD THE DEALER EVERY TIME I WENT IN FOR A OIL CHANGE. INFORMED DEALER LAST WEEK AND I WAS TOLD I STILL HAD TIME (WARRANTY).

Mar 1, 2017

A WHIRRING/WHINING NOISE FROM TRANSMISSION/DRIVE SHAFT AREA WHEN DRIVING ABOVE 20 M.P.H., GOING STRAIGHT AHEAD' ON SMOOTH PAVEMENT. I JUST PURCHASED THIS CAR FROM A KIA DEALER AND A SEARCH DOES NOT SHOW THAT NHTSA ACTION # PE11010 WAS EVER DONE. CAMPAIGN ID# IS11V258000. PLEASE ADVISE AS SOON AS POSSIBLE.

Mileage: 98,860

Feb 12, 2017

THE TRANSMISSION IS BANGING EVEN WHEN NOT SHIFTING. I WAS DRIVING AND HEARD A BANG AND A JOLT, I THOUGHT I HIT SOMETHING, BUT THERE WAS NOTHING AROUND ME. IT'S STARTING TO HAPPEN MORE OFTEN. I THINK THERE'S SOMETHING WRONG WITH THE TRANSMISSION. I LOOKED ONLINE AND FOUND A BUNCH OF COMPLAINTS FOR THE SAME THING. I DON'T FEEL I SHOULD HAVE TO PAY FOR A DEFECTIVE TRANSMISSION WHEN IT APPEARS IT'S A COMMON PROBLEM.

Mileage: 98,000

Feb 3, 2017

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE PASSENGER SIDE DOOR FROM OUTSIDE THE VEHICLE, THE LOCK FAILED TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 156260000 (POWER TRAIN) AND 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

Jan 30, 2017

TRANSMISSION IS STUCK IN 4TH GEAR WHILE DRIVING I CAN GO IN REVERSE AND FORWARD BUT WHEN I GO FORWARD IT IS STUCK IN 4TH. *TR

Jan 27, 2017

I WAS INFORMED BRAKE LIGHTS WERE NOT ILLUMINATING. ELECTRIC STABILITY CONTROL IDIOT LIGHT SHOWED UP ON DASHBOARD RIGHT BEFORE BEING INFORMED. CAR IS ALSO NOT SHIFTING INTO PARK OR REVERSE. DRIVE GEAR SEEMS OK.

Mileage: 168,000

Dec 7, 2016

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO ANY GEAR, A LOUD POPPING NOISE COULD BE HEARD FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE WOULD NOT MOVE FORWARD AND ROLLED BACKWARDS. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED IN ORDER TO RESUME NORMAL OPERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

Dec 1, 2016

VEHICLE STARTED GRINDING WITH NO PRIOR ISSUES AT A STOP SIGN. WOULD NOT MOVE AT ALL. TOWED TO MECHANIC AND WAS TOLD THAT THE INTERMEDIATE SHAFT HAD BROKEN. FOUND PREVIOUS RECALLS FOR THIS EXACT PROBLEM ON OTHER 2011 KIA SORENTO 2 WHEEL DRIVE 4 CYLINDER MODELS, THE EXACT SAME MAKE, MODEL, AND YEAR AS OUR OWN. CALLED KIA AND WAS INFORMED THAT THERE WAS INDEED A RECALL, HOWEVER IT WAS NOT IN EFFECT FOR MY VIN. THE SAME MODEL, YEAR, EVERYTHING. JUST NOT MY VIN. VERY EXPENSIVE REPAIR THAT WILL LIKELY REQUIRE THE REPLACEMENT OF THE TRANSMISSION. KIA IS AWARE OF A PROBLEM WITH THESE INTERMEDIATE SHAFTS AND IS NOT PROPERLY REPAIRING THOUSANDS OF VEHICLES. *TR

Mileage: 150,000

Oct 22, 2016

VEHICLE SUDDENLY LOST POWER WHILE TURNING OUT OF CHURCH PARKING LOT. APPLYING ACCEL PEDAL BARELY POWERED THE VEHICLE BUT MADE METALLIC GRINDING NOISE. PULLED OVER AND PUT VEHICLE IN PARK, BUT PARK DID NOT STOP VEHICLE FROM ROLLING DOWNHILL. PARKING BRAKE WAS APPLIED UNTIL VEHICLE COULD BE TOWED HOME. ON INSPECTION, RIGHT DRIVE SHAFT AND TRANSMISSION OUTPUT GEAR WERE BOTH FOUND TO HAVE WORN. THERE WAS A RECALL AND SERVICE HAD ALREADY BEEN PERFORMED ON THE VEHICLE TO PREVENT THIS FAILURE (RC079-SORENTO (XM) INTERMEDIATE SHAFT REPAIR (2WD VEHICLES).

Mileage: 131,144

Sep 30, 2016

HEADLIGHT LOW BEAM BULBS ARE BURNING OUT AT THE RATE OF ONE (1) TO TWO (2) WEEKS. THE LEFT BULB BURNED OUT A COUPLE OF YEARS AGO. APPROXIMATELY A MONTH AGO BOTH OF THE LOW BEAM BULBS BURNED OUT AT NIGHT WHEN MY WIFE WAS DRIVING HOME FROM CHURCH. SHE ALMOST WRECKED BEFORE SHE TURNED THE LIGHTS ON HIGH BEAM. SINCE THEN THE LEFT SIDE BULB HAD BURNED OUT TWICE. I HAVE REPLACE THESE BULBS AT A COST OF APPROXIMATELY $15.00 EACH. I AM AFRAID THAT THE LIGHTS ARE GOING TO GO OUT WHEN DRIVING WHEN IT IS NOT POSSIBLE TO CHANGE TO HIGH BEAM. THE LAST BULB BURNED OUT JUST LAST NIGHT WHEN IT WAS DARK.

Mileage: 95,000

Sep 20, 2016

2011 SORENTO SHIFT REALLY HARD, SOMETIMES I HAVE TO FORCE IT TO SHIFT BY LOWERING SPEED, SOMETIMES IT DOES NOT WANT TO SHIFT AT ALL AND THEN MY ENGINE LIGHT COMES ON, THEN SHIFTS REALLY HARD AND WANTS TO STOP ON ME AS I AM DRIVING. SOMETIMES AT A LIGHT IT DOES DIE, BUT THEN START BACK UP. ONE TIME IT WOULD NOT GO EVEN WITH PUSHING THE GAS ALL THE WAY DOWN.

Mileage: 52,000

Aug 16, 2016

HAVING TROUBLE WITH SERVICE DEPT OF LOCAL DEALER REGARDING DRIVER'S SIDE AXLE AS IT ENTERS THE DRIVERS SIDE TRANSMISSION CASE. DEALER TELLS ME IT'S NORMAL FOR THIS AMOUNT OF "PLAY" - THEY SAY IT IS DESIGNED THIS WAY FOR GOING OVER BUMPS - DON'T BELIEVE THEM AT ALL AS I KNOW THAT THE CV JOINT HANDLES THE BUMPS. I KNOW THAT THE SHAFT AND THE BEARING ARE A VERY PRECISE FIT AND THERE SHOULD NOT BE ANY PLAY. THERE IS A GRINDING NOISE WHEN SLOWING DOWN AND A FLUTTERING/CLICKING NOISE WHEN I POP THE VEHICLE IN NEUTRAL AT ABOUT 50 MPH (THIS IS PROBABLY THE SPLINES ON THE END OF THE SHAFT NOT MATING INTO THE DIFFERENTIAL CORRECTLY - MISALIGNED - BECAUSE THE BEARING HAS FAILED). DEALER KEEPS TELLING US IT'S EITHER OUR BRAKES OR TIRES. THEY HAVE CHECKED THE BRAKES 4 TIMES ALREADY AND FOUND NOTHING BUT THEY DO ACKNOWLEDGE THE GRINDING NOISE IS STILL THERE. THIS VEHICLE IS DANGEROUS TO DRIVE IN THIS CONDITION AS THE SYMPTOMS KEEP GETTING WORSE. IT HAS BEEN AT THE DEALER'S SERVICE DEPARTMENT THIS TIME FOR 6 DAYS ALREADY. THE VEHICLE IS STILL UNDER THE 100,000 KIA DRIVE TRAIN WARRANTY (VEHICLE HAS 91,000 MILES ON IT). I HAVE SENT THE VIDEO ALONG WITH THIS SAME NOTE TO [email protected]. WOULD LIKE YOUR OPINION OF WHAT THE AMOUNT OF MOVEMENT SIGNIFIES ON THE AXLE AS SHOWN IN THE VIDEO - PRETTY SURE IT IS EVIDENCE OF A FAILED BEARING (WHICH HAS LED TO FURTHER DAMAGE WITHIN TO THE DIFFERENTIAL AND SHAFT SPLINES). THANK YOU! *TR

Mileage: 91,000

Jun 20, 2016

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. WHEN THE VEHICLE WAS PARKED AND RESTARTED, IT FAILED TO ENGAGE IN GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

May 12, 2016

AT 68,000 MILES THE OIL PRESSURE SENSOR (PART #94750-37100) FAILED AND CAUSED A SUDDEN AND IMMEDIATE LOSS OF ALL ENGINE OIL. IN THE HALF MILE IT TOOK US TO SAFELY PULL OVER THE OIL PRESSURE LIGHT ACTIVATED AND THE DIP STICK READ BONE DRY. I HAVE RESEARCHED THE ISSUE AND FOUND IT TO BE A COMMON PROBLEM WITH KIA'S, A RECALL SHOULD BE ISSUED TO REPLACE THE PART WITH A BETTER ENGINEERED VERSION. HAD WE NOT BEEN ALERT / AWARE OF WHAT WAS GOING ON THE ENGINE COULD HAVE SEIZED AND ALL POWER COULD HAVE BEEN LOST WHILE IN MOTION.

Mileage: 68,000

May 7, 2016

WHILE DRIVING ALONG A RURAL ROAD AT 50 TO 55 MPH, ON FIVE SEPARATE OCCASIONS OVER THE LAST 3 YEARS, OUR 2011 KIA SORENTO HAS SUDDENLY AND HARSHLY DOWNSHIFTED FROM SIXTH GEAR TO ABOUT FOURTH GEAR. WHEN THIS OCCURS, THE JAR IS SIMILAR TO HAVING HIT A LARGE ANIMAL IN THE ROAD AND THE ENTIRE CAR SHAKES. THE TRANSMISSION WILL NOT SHIFT UP OR DOWN AFTER THIS EVENT AND STAYS IN THAT LOWER GEAR UNTIL THE VEHICLE IS TURNED OFF, THEN TURNED BACK ON. AFTER DOING SO, THE TRANSMISSION SHIFTS PROPERLY. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, TWO OF WHICH THERE WERE NO CODES SHOWING FROM TRANSMISSION OPERATION. A TRANSMISSION TEMPERATURE SENSOR WAS REPLACED, WITH NO FURTHER EVENTS FOR OVER A YEAR. THE LATEST EPISODE DELIVERED A CODE P0748 AND THE SERVICE TECHNICIAN COMPLETED A TSB038 TCM UPGRADE. THE VEHICLE HAS ONLY 27,000 MILES.

Mileage: 27,000

Apr 19, 2016

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT RANDOMLY FLASHED. WHILE THE VEHICLE WAS IN PARK OR IN GEAR, THERE WAS AN ABNORMAL NOISE HEARD NEAR THE ENGINE. THE CONTACT STATED THAT THERE WAS A BUILD UP OF SLUDGE NEAR THE AXLE AND IT WAS UNCERTAIN WHAT TYPE OF FLUID MAY HAVE BEEN RELEASING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 91,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 91,000

Feb 9, 2016

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHEN THE VEHICLE WAS PLACED INTO ANY GEAR, IT WOULD NOT RESPOND. WHEN THE GEAR WAS PLACED IN REVERSE, THE VEHICLE WOULD REMAIN IN NEUTRAL OR PARK. WHEN PLACED IN DRIVE GEAR, THE VEHICLE WOULD BE IN NEUTRAL OR REVERSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT A RECALL WAS PLACED ON THE TRANSMISSION AND THE CONTACT WAS INFORMED IT WAS REPAIRED. AS SOON AS THE CONTACT RECEIVED THE VEHICLE, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

Nov 22, 2015

THE SORENTO LURCHES AT SLOWER SPEEDS AND ENGINE LIGHT COMES ON. IT APPEARS AS IF THE TRANSMISSION IS SLIPPING. AT HIGHER SPEEDS IT DOES NOT OCCUR. THE CODE FROM THE ENGINE LIGHT ANALYSIS IS P0713 (TRANSMISSION FLUID TEMPERATURE SENSOR). KIA FORUM SHOWS A NUMBER OF PEOPLE HAVE SIMILAR COMPLAINTS.

Mileage: 65,000

Nov 19, 2015

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE TRYING TO START THE VEHICLE AND GOING IN REVERSE, THE VEHICLE LUNGED AND DID NOT MOVE DUE TO THE SHIFTER NOT FUNCTIONING PROPERLY. THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS ABLE TO BE OPERATED BY SHIFTING THE VEHICLE INTO PARK AND GOING BACK INTO REVERSE. THE ABS SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,078. UPDATED 02/12/16*LJ THE CONSUMER STATED HE WENT TO THE DEALER FOR A FAILED TRANSMISSION AND A PROBLEM WITH THE ABS SENSORS ON THE REAR WHEEL HUBS. UPDATED 03/31/16.*JB

Mileage: 72,078

Nov 18, 2015

THE ABS,ESC, AND DBC LIGHTS STAY ON WHEN I START CAR AND DRIVE IT AT ALL SPEEDS.

Mileage: 72,316

Nov 5, 2015

STARTED NOTICING CHECK ENGINE LIGHT COME ON ON OCCASION. NOTICED CHUGGING AS I CHANGED GEARS. P CODE P0711 WAS FOUND.

Mileage: 80,000

Oct 30, 2015

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE. ..UPDATED 02/01/16 *BF THE CONSUMER STATED VEHICLE HAD AN APPOINTMENT TO BE REPAIRED. *JS

Mileage: 80,000

Oct 26, 2015

2011 KIA SORENTO AIRBAG LIGHT CAME ON OUT THE BLUE. TOOK TO DEALERSHIP WAS ADVISED EITHER DEFECTIVE PASSANGER AIRBAG OR THE SENSOR FOR PASSENGER SEAT. WOULD HAVE TO PAY $$$ TO PUT ON DIAGNOSTIC. CAR JERKS FORWARD WHEN SWITCHING GEARS. ALSO, CAR JUST ACCELERATED BY ITSELF.. PUT THE CAR IN PARK AND IT JERKS FORWARD. ITS JERKS SO HARD I COULD GET WHIPLASH.LIKE THE CAR DOESN'T WANT TO STOP.SCARRIEST THING EVER. I AM REALLY CONCERNED HOW SOMETIMES I DON'T EVEN HAVE TO PRESS THE BRAKE TO PUT IN GEAR. LAST, WENT TO CHANGE HEADLIGHT, RIGHTSIDE EXTREMELY JOT AND COULD HEAR BOILING LIKE SOMETHING COOKING.

Mileage: 98,000

Oct 20, 2015

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE GEAR SHIFT UNINTENTIONALLY SWITCHED GEARS INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

Oct 15, 2015

VEHICLE FALLS OUT OF GEAR WHEN I'M SLOWLY BACKING UP IN REVERSE GEAR OR SLOWLY STARTING TO DRIVE FORWARD AT JUST ABOUT 2 MPH. I TRY TO ACCELERATE BUT MY VEHICLE DOESN'T MOVE. ALSO, ON A FEW OCCASIONS, THE VEHICLE CLUNKED/JERKED BACKWARD OR FORWARD VERY AGGRESSIVELY (FEELING LIKE IT HIT ANOTHER CAR WHEN NOTHING IS NEARBY) WHICH HAS CAUSED ME TO FEAR HITTING SOMETHING OR SOMEONE. THE CAR DOES NOT SEEM TO RECOGNIZE WHEN IT IS IN GEAR.

Mileage: 69,000

Oct 3, 2015

WE PURCHASED A USED 2011 KIA SORENTO FROM AN INDIVIDUAL. THE VEHICLE HAD ROUGHLY 19,000 MILES. THE CAR WAS FINE UNTIL APPROXIMATELY 35,000 MILES. WHILE LEAVING FROM A STATIONARY POSITION, ON THE INTERSTATE OR JUST MAIN ROADS, THE TRANSMISSION STARTED SLIPPING, LURCHING, AND AT TIMES WOULD NOT ENGAGE. WE TOOK THE CAR TO OUR LOACAL KIA DEALER AND WERE TOLD THAT THEY COULD NOT FIND ANYTHING WRONG. AT ROUGHLY 45,000 WE AGAIN TOOK IT TO THE DEALER AND GOT THE SAME RESPONSE. AT 58,000 THE CAR WOULD HARDLY DRIVE SO WE TOOK IT BACK IN. THE DEALER TOLD US THAT THE COMPUTER WASN'T GIVING THEM ANY CODES BUT COULD TELL THERE WAS A PROBLEM. AFTER GOING BACK AND FORTH, KIA REPLACED THE TRANSMISSION. NOW AT 78,000 MILES, WE'RE HAVING A O TAKE IT IN FOR TRANSMISSION ISSUES AND THE CAR IS MAKING TERRIBLE NOISES. WE TOOK IT OUT O THE DEALER AND WERE TOLD AT FIRST THAT THERE WAS NOTHING WRONG. LATER IN THE AFTERNOON THEY CAME BACK AND SAID OUR INTERMEDIATE DRIVE SHAFT NEEDED TO BE REPLACED. COST $598. AFTER SOME RESEARCH, I SAW YOU THAT THERE WAS A RECALL ON MY MODEL YEAR CARS, BUT MY VIN NUMBER DID NOT FALL INTO THE RECALL. HOW CAN THEY TELL ME THAT THESE ISSUES HAVE NOTHING TO DO WITH THE RECALL FOR THE INTERMEDIATE SHAFT!?!? THESE FAILURES FIT THE RECALL DETAILS EXACTLY. WHY WEREN'T THE BAD SHAFTS CAUGHT AND REPLACED WHEN THE TRANSMISSION WAS REPLACED? I ASKED THE DEALER ABOUT THE RECALL AND WAS TOLD MY VIN DID NOT FIT THE RECALL. I CALLED KIA AND WAS TOLD THAT MY VIN HAS NO OPEN RECALLS. BASICALLY AGAIN MY "VIN" WAS NOT IN THE RECALL. ALL THE EXACT SAME ISSUES, BUT THE PROBLEMS HAVE NOTHING TO DO WITH THE ORIGINAL 2011 RECALL. KIA/HYUNDAI ARE THE ONLY CAR MANUFACTURERS THAT DO NOT TRANSFER THEIR 100,000 MILE 10 YEAR POWER TRAIN WARRANTY TO A 2ND OWNER UNLESS IT'S PURCHASED THROUGH A DEALERSHIP. IT'S FRUSTRATING THAT A LARGE CAR MANUFACTURER WILL NOT JUST DO THE RIGHT THING.

Mileage: 78,000

Sep 21, 2015

TL* THE CONTACT OWNS A 2011 KIA SORENTO. UPON SWITCHING GEARS FROM REVERSE TO DRIVE, THERE WAS HESITATION FROM THE DRIVESHAFT BEFORE THE VEHICLE WOULD MOVE FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,430.

Mileage: 31,430

Aug 6, 2015

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, MAKING A LEFT TURNED AND DEPRESSING THE ACCELERATOR PEDAL, A RIDDLING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE FAILED TO GO FORWARD. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,700. MA 10/2 *CN

Mileage: 32,700

Jul 30, 2015

MY 2011 SORENTO LOST ALL POWER AFTER A HIGH PITCHED WHIRLING NOISE WHILE DRIVING ON A 55 MPH HIGHWAY. WE HAD IT TOWED AND LEARNED THE TRANSMISSION WAS GONE. ONCE THE VEHICLE WAS TAKEN APART, THE INTERMEDIATE DRIVE SHAFT WAS EXCESSIVELY WORN, WARPED AND OBVIOUSLY IN NEED OF REPAIR. QUICK RESEARCH ON YOUR SITE AND KIA'S SITE SHOWED THE RECALL CONCERNING RIGHT SIDED DRIVE SHAFT LEADING TO TRANSMISSION FAILURE IF NOT TAKEN CARE OF AND THE MADE ON DATES WHICH INCLUDED MY CAR'S DATE (MARCH 16, 2010). MY CALLS TO KIA MOTORS, MY LOCAL DEALER, AND THE SERVICE MANAGER ONLY UNCOVERED THAT MY WARRANTY WAS NO LONGER VALID. I HAVE EXPLAINED TO EVERYONE I AM WELL AWARE OF THIS BUT WOULD LIKE AN EXPLANATION AS TO WHY MY VEHICLE WITH A MARCH 16, 2010, BORN ON DATE, WITH EXCESSIVE WEAR ON THE DRIVE SHAFT THAT LOST POWER WHILE DRIVING ON A 55 MPH HIGHWAY JUST AS THE RECALL STATES (ALMOST TO A T) WAS NOT COVERED. NO ONE AND I MEAN ABSOLUTELY NO ONE CAN EXPLAIN TO ME WHY IT IS NOT COVERED.

Mileage: 112,000

Jul 22, 2015

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT AND THE TWO FRONT TIRES WERE WORN OUT. THE VEHICLE WAS REPAIRED, HOWEVER, THE ABNORMAL NOISE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. MA 10/22/2015 UPDATED 12/05/2017*CN

Mileage: 50,000

Jul 16, 2015

WHEN SLOWING DOWN, THE TRANSMISSION WOULD BANG FORWARD. THIS HAS BEEN HAPPENING ALL THE TIME THE CAR'S SPEED IS REDUCED. WE HAVE COMPLAINT TO DEALER MANY TIMES. THE LAST TIME WE BROUGHT THE CAR IN FOR SERVICING THE MECHANIC SAID THERE WAS SOMETHING WRONG WITH THE TRANSMISSION, BUT COULD NOT FIND THE PROBLEM. HE SAID HE ADJUSTED IT BACK TO FACTORY START, WHAT EVER THAT MEANS. WE ARE STILL HAVING THE PROBLEM TO THIS DAY.

Mileage: 3,500

Jun 30, 2015

STARTED VEHICLE AND PUT INTO REVERSE, ONCE IN REVERSE I BEGAN TO BACK UP, THE GEAR SLIPS OUT OF REVERSE INTO NEUTRAL. IF PLACED BACK INTO GEAR PARK, REVERSE OR DRIVE IT PAUSES FOR A FEW SECONDS THEN SHIFTS HARD WITH A CLANK SOUND. IF YOU PROCEED TO DRIVE IT SHIFTS LIKE IT IS GOING FROM FIRST TO THIRD GEAR. IT WILL NOT CORRECT ITSELF ONCE DRIVING. SOMETIMES WHEN THIS HAPPENS I CAN TURN THE VEHICLE OFF AND RESTART IT AND IT WORKS FINE WITH NO SLIPPING OR SHIFTING PROBLEMS, THE CHECK ENGINE LIGHT DOES NOT COME ON. HOWEVER TODAY IT WILL NOT CORRECT ITSELF AND THE CHECK ENGINE LIGHT HAS COME ON. UPDATED 11/02/2017*CN

Apr 7, 2015 Crash

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY AND CRASHED INTO TWO HEADSTONES. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFT INTERLOCK SOLENOID FAILED. THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

Mar 11, 2015

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHEN DRIVING OVER A BUMP, THERE WAS AN WHINING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

Jan 20, 2015 Crash

A VEHICLE ABRUPTLY STOPPED TO TURN LEFT AND I HAD TO SWERVE TO AVOID REAR-ENDING IT RESULTING IN HEAD ON COLLISION WITH A UTILITY POLE. *TR

Mileage: 69,900

Nov 4, 2014

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE, THE TRANSMISSION FAILED TO RECOGNIZE THE GEAR FOR WHICH THE LEVER WAS SHIFTED. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED IN ORDER FOR IT TO RESUME NORMAL OPERATION. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WOULD MAKE A LOUD KNOCKING SOUND WHEN THE TRANSMISSION WAS FORCED INTO REVERSE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

Oct 6, 2014

VEHICLE STARTED BY LOSING POWER ON TAKE-OFF. LATER VIOLENT JERKING/SHIFTING OVER 30 MPH. I HAVE TAKEN THE VEHICLE TO BOTH DEALER AND PERSONAL MECHANIC. CRANK AND CAM SENSORS WERE REPLACED. ISSUE IS NOT RESOLVED. THE VEHICLE SOMETIMES SHUTS OFF UPON TAKE-OFF. SOMETIMES IT IMMEDIATELY STARTS AGAIN, OTHER TIMES I HAVE TO PUT INTO NEUTRAL AND RESTART. THIS ISSUE IS ALSO NOT RESOLVED. POSITIVE BATTERY CABLE WAS REMOVED TO RESET THE COMPUTER. THIS TEMPORARILY FIXED THE PROBLEMS FOR A DAY. WHEN PLACED INTO "SPORTS MODE", THE VEHICLE SHIFTS WITHOUT DRIVER INPUT (SECOND GEAR AND ABOVE). NOTE: UNSCRUPULOUS DEALER MECHANIC VOIDED ENGINE WARRANTY FOR "SLUDGE" IN ENGINE AND INCORRECTLY REMOVED A SENSOR, RESULTING IN BREAKAGE OF SAID SENSOR. PERSONAL MECHANIC SAW NORMAL TRACES OF "SLUDGE" IN ENGINE. VEHICLE IS ACTING SIMILAR TO PREVIOUS RECALLS OF THE SAME YEAR, MAKE/MODEL, BUT DOES NOT FALL INTO VIN/DATE RANGES FOR RECALL REPAIR.. *TR

Mileage: 90,000

Aug 29, 2014

THE VEHICLE WOULD NOT START FINALLY IT STARTED IN THE DRIVE POSITION , HAVE BEEN COMPLAINING TO THE DEALER THAT THE VEHICLE SHIFTS ON ITS OWN FROM DRIVE TO ANOTHER POSITION. IN ADDITION ALL THE LIGHTS REMAIN ON IN THE DASH BOARD. VEHICLE WAS TAKEN OUT THE REPAIR SHOP ON 8/25/14 AND THIS PROBLEM WAS RECTIFIED. THE AIRBAG LIGHT IS ON NOW SINCE 8/25/14. *TR

Aug 19, 2014

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. UPDATED 10/02/14*LJ UPDATED 3/2/2015 *JS

Mileage: 34,000

Jun 27, 2014

I WAS PARKED IN A PARKING SPOT, PUT THE CAR IN REVERSE TO BACK OUT, WHEN I TRIED TO PUT IT IN DRIVE IT WOULDN'T SHIFT PAST NEUTRAL. IT HAS DONE THIS SIX TIMES IN THE LAST YEAR SINCE THE FIRST INCIDENT BUT HAS BECOME MORE FREQUENT. THIS LAST TIME, THE SAME THING OCCURRED EVERY TIME I PARKED (FOUR TIMES IN ONE DAY). ALSO THE ESC AND DBC LIGHTS COME ON WHEN THIS HAPPENS. I FINALLY DECIDED TO CALL THE DEALERSHIP AND SCHEDULE AN APPOINTMENT BECAUSE ON THIS SAME DAY, AS I WAS DRIVING ON THE HIGHWAY THE ESC AND DBC LIGHTS CAME ON AND STAYED ON UNTIL I PULLED OVER AND TURNED THE CAR OFF. *TR

Mileage: 73,000

Jun 9, 2014

1) THE VEHICLE HAS STALLED OUT SIX (6) TIMES DURING MY OWNERSHIP. THIS HAS OCCURRED AFTER STOPPING. I WAS ABLE TO RESTART THE VEHICLE FOUR OF THE SIX TIMES BY STOPPING, PUTTING THE VEHICLE IN PARK, AND PRESSING THE "START" IGNITION BUTTON. TWO OF THE SIX TIMES THE GEAR WAS LOCKED INTO DRIVE AND NEUTRAL ONLY. THE VEHICLE WOULD ALSO NOT SHUT OFF. BOTH TIMES 911 WAS CALLED FOR CALIFORNIA HIGHWAY PATROL ASSISTANCE WAS CONTACTED AS I WAS STRANDED ON THE FREEWAY. THIS OCCURRED ON 2/20/14 AND 6/03/14. ON 5/17/14 THE VEHICLE WAS BROUGHT INTO THE KIA CAR PROS CARSON FACILITY FOR THE 60,000 MILE MAINTENANCE AND PASSED WITH NO ISSUES. 2) THE BACKUP CAMERA FLUTTERS INTERMITTENTLY (ABOUT 10-15 TIMES A MONTH) MOSTLY IN THE MORNING ON START UP AND SOMETIMES AT NIGHT. KIA OF CERRITOS HAD REPLACED THE NAVIGATION/RADIO MODULE 3 TIMES, BUT OFFICIAL RECORDS SHOW IT WAS REPLACED ONLY TWICE. THIS HAS NOT RECTIFIED THE ISSUE AS IT STILL PERSISTS. 3) THE RADIO INCONSISTENTLY (ABOUT 2-5 TIMES A MONTH) DOES NOT START FOR ABOUT 20 SECONDS AFTER STARTING THE VEHICLE UP. I AM NOT CONFIDENT THAT THE ISSUES ARE RESOLVED AND I FEAR FOR THE SAFETY OF MYSELF AND ALL WHO RIDE IN THE VEHICLE. THE KIA CAR PROS CARSON FACILITY REPLACED THE DRIVE ASSIST PART AND CLEANED THE ELECTRICAL CONTACTS FOR THE FIRST INCIDENT IN FEB 2014. I WAS TOLD THIS WOULD RECTIFY THE ISSUE. ON 6/03/14, I WAS TOLD A SOFTWARE UPDATE TO THE ECU (ELECTRICAL CONTROL UNIT) WAS PERFORMED, BUT THEY DO NOT GUARANTEE THAT THE PROBLEM HAS BEEN RESOLVED. I WANT THE FACILITY TO RETAIN MY VEHICLE AND PERFORM A FULL DIAGNOSTIC ON THE VEHICLE UNTIL THEY CAN GUARANTEE THAT IT WILL NOT STALL AND LOCK UP ON ME AGAIN. CORPORATE KIA SAID THE VEHICLE CAN BE RELEASED AND THE FACILITY WILL NOT INVESTIGATE ANY FURTHER. I DO NOT BELIEVE KIA IS TAKING THIS MATTER SERIOUSLY. *TR

Mileage: 56,243

Jun 3, 2014

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT TO PARK AND ROLLED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Apr 7, 2014

THE VEHICLE ABRUPTLY JERKS OR CHANGES GEARS WHEN REDUCING SPEED. WHEN TAKING THE FOOT SLOWLY OFF THE GAS PEDAL THE VEHICLE JUMPS CAUSING THE VEHICLE TO ALMOST STOP. THE TRANSMISSION ALSO MAKES A VERY LOUD NOISE. SOMETIMES IT JUST TURNS OFF BY ITSELF. CAR IS ONLY 2 YEARS AND A HALF OLD AND IT'S ALREADY HAVING SIGNS OF BREAKING DOWN AND HAVING PROBLEMS THAT COULD CAUSE ACCIDENTS. KIA SAYS THEY DON'T KNOW WHAT THE PROBLEM IS. I HAVE TAKEN THE CAR TO THE DEALER TWICE. THE FIRST TIME THEY CLEANED THE THROTTLE BODY, BUT IT DIDN'T FIX THE PROBLEM. I HAVE TAKEN THE CAR TO THE DEALER AGAIN, STILL WAITING FOR SOLUTION. RESEARCHING THE INTERNET, I FOUND THERE ARE MANY SIMILAR COMPLAINTS WHERE KIA JUST WON'T DO ANYTHING. ACTUALLY I FOUND THIS WEB PAGE AS A RECOMMENDATION FROM ONE OF THE FORUMS. HOPE YOU CAN HELP. *TR

Mileage: 49,000

Mar 31, 2014

WHEN THE SORENTO REACHES A SPEED ABOVE 60 IT HESITATES BEFORE ABRUPTLY JUMPING INTO THE NEXT GEAR, CAUSING THE ENTIRE VEHICLE AND ALL PASSENGERS TO JERK FORWARD. THE JUMPING OF THE GEAR IS SO FORCEFUL THAT IT SOUNDS AS IF THE ENGINE IS ABOUT TO FALL OUT OF THE VEHICLE EACH TIME IT'S PLACED IN GEAR. *TR

Mileage: 84,000

Mar 20, 2014

WHEN SWITCHING FROM PARK TO DRIVE A LOUD POP WILL BE HEARD FROM THE VEHICLE USUALLY OCCURRING (LOUDEST) DURING COLD MOIST DAYS. IN THE SAME CONDITIONS WHEN THE VEHICLE IS IN MOTION THE CAR BEGINS TO STUTTER AND VIBRATE WHEN SWITCHING GEARS (THIS IS USUALLY FELT INITIALLY DRIVING OFF OR DURING HARD BRAKES AT LIGHTS). CAR AT ONE POINT STALLED IN MIDDLE OF TRAFFIC. WHEN GOING TO DEALER THEY SAID SOFTWARE UPDATES SHOULD HAVE FIXED IT, HOWEVER THE PROBLEM SIMPLY PERSISTS (THOUGH THE CAR DID NOT STALL THUS FAR). *TR

Mileage: 36,000

Nov 18, 2013

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE TURNING LEFT, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION FLUID WAS LOW. THE TRANSMISSION WAS FLUID WAS FILLED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS SCHEDULED FOR UNKNOWN REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

Nov 17, 2013

KIA SORENTO INFREQUENT AND UNPREDICTABLE LOSS OF POWER DURING MODERATE ACCELERATION. DURING CERTAIN CONDITIONS, WHICH HAVE INCLUDED MODERATE UPHILL CLIMBS, HIGHWAY DRIVING AND CITY UNDER 50MPH AND AT MODERATE ACCELERATION, THE VEHICLE WILL SUDDENLY LOOSE POWER, FAIL TO UPSHIFT WHEN NEEDED, OR SHOW NO SIGNS OF POWER, FOLLOWED BY ERRATIC SHIFTING AND A LOUD CLUNK. AT OTHER TIMES ON HIGHWAY DRIVING, THE CAR WILL, FOR NO APPARENT REASON, DOWNSHIFT ON FLAT SECTIONS WHEN SPEEDS ARE BETWEEN 45-65MPH. MULTIPLE TRIPS TO THE DEALER: 1/8/13, 95,035 MILES- DEALER COULD NOT REPLICATE, INHIBITOR SWITCH BRACKET INSTALLED, DID NOT RESOLVE THE ISSUE 7/26/13, 106,574 MILES-ELECTRONIC STABILITY AND ABS LIGHT COME ON, SIMILAR TO STOP LAMP SWITCH, DEALER COULD NOT REPLICATE, DID SEE ERROR CODES BUT DID NOT PROVIDE THEM TO CUSTOMER, RESET THE COMPUTER. NOT RESOLVED. 10/3/13, 107,842-TRANSMISSION STILL JERKING, DEALER TRIED REPLACING AUTOMATIC TRANSMISSION FLUID, DID NOT RESOLVE THE ISSUE. TOOK TO ALTERNATIVE DEALER-ROAD TEST WITH CUSTOMER-ADVISED THE PROBLEM WILL NEED TO BECOME WORSE AND MORE FREQUENT TO DIAGNOSE. THIS IS LEADING TO UNSAFE CONDITIONS DUE TO UNEXPECTED LOSS OF POWER. *TR

Mileage: 95,035

Nov 13, 2013

WILL INTERMITTENT TURN ON DURING DRIVING AND STAY ON. IF YOU STOP AND TURN OFF CAR AND THEN RESTART MAY OR MAY NOT RETURN ON. CAR AS A BIT OF A SHAKE TO IT SOME TIMES. HAD CRUISE CONTROL NOT TURN ON. ELECTRICAL SEEMS WACKY IN THE VEHICLE. ALSO HAD IT BEEN STUCK IN PARK OR TIMES COULD NOT MOVE THE SHIFTER TO PARK OR REVERSE. SERIOUSLY NEEDS TO BE REVIEWED. ALL THESE ISSUES HAPPEN INTERMITTENT AND NEVER WHEN NEAR THE KIA DEALERSHIP. VEHICLE 90% OF THE TIME HAS BEEN WONDERFUL, HOWEVER THERE ARE ISSUES THAT NEED INVESTIGATED AND CORRECTED FOR EXAMPLE ALL THE ABOVE I HAVE LISTED. *TR

Mileage: 55,000

Oct 23, 2013

I STARTED THE CAR, PUT IT INTO REVERSE AND AS I WAS BACKING THE CAR GOES OUT OF REVERSE AND INTO NEUTRAL. THE R INDICATOR ON THE DASH DISAPPEARS AND THE CAR REVS REAL HIGH THEN SLAMS INTO GEAR AND LURCHES FORWARD AND MAKES A SOUND AS IF I HAVE HIT SOMETHING. I BOUGHT THE CAR IN OCT 2012 AND THE DEALER DIDN'T DISCLOSE THIS. I'VE HAD IT IN 2XS TO ANOTHER DEALER AND THEY CANT DUPLICATED HE ISSUE. AS TIME GOES ON IT HAPPENS MORE AND MORE FREQUENTLY. *TR

Mileage: 20,000

Sep 27, 2013

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE DEPRESSED THAT BRAKE PEDAL AND THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

Sep 13, 2013

2 DAYS AGO WHILE DRIVING HEARD LOUD SOUND, WHOA, COULD NOT DETERMINE WHAT CAUSED IT. THIS MORNING IN MY GARAGE STARTED FOR DAILY DRIVE, WHEN I PUT CAR FROM PARK TO REVERSE WAS LOUD CLUNK SOUND. PUT BACK IN PARK DID THIS 3 OR 4 TIMES LOUD CLUNKING WITH JOLTING SEEM TO LUNGE FORWARD. VIOLENT SOUND AND FEEL. NO WARNING LIGHTS ARE ILLUMINATED.MY HUSBAND GOT IN CAR, HE EXPERIENCED THE SAME. I CALLED KIA SERVICE, THEY TOLD ME TO CALL ROADSIDE FOR TOW. HE TOLD ME THEN IT WOULD BE A 1 DAY JOB. HE SEEMED FAMILIAR WHAT I DESCRIBED. TOWED TO DEALER, THEY CALLED ME LATER OF COURSE THEY COULD NOT REPLICATE THE PROBLEM. WE EXPLAINED OVER THE PHONE IT HAS TO BE SOMETHING DUE TO LOUD SOUNDS, CLUNKING METAL SOUND, COULD NOT PUT IN GEAR. THEY KEPT THE CAR OVER NIGHT, TO TRY AGAIN IN THE MORNING, THEY ARE CONTACTING KIA MANUFACTURING FOR ADVICE. NOW I AM READING ALL THESE COMPLAINTS, SOME SOUND EXACTLY LIKE MY EXPERIENCED. I HAVE NO RECALL LETTER OR NOTIFICATIONS. FROM KIA LOSING FAITH IN KIA AND AFRAID TO DRIVE THIS VEHICLE. *TR

Mileage: 44,000

Sep 9, 2013

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT SHE ATTEMPTED TO REVERSE HOWEVER, THE SHIFTER COULD NOT BE MOVED FOR OVER 30 MINUTES. IN ADDITION, THE RADIO WOULD SPORADICALLY POWER ON INDEPENDENTLY AND DRAIN THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

Sep 7, 2013

FROM POINT OF PURCHASE (NOVEMBER 2010) THE VEHICLE ALWAYS HAD A HARD START, THE SEAT BELT WAS INCORRECTLY INSTALLED AND THE GAS LID FAILS TO OPEN WITHOUT MANUAL PRODDING. IN APRIL 2012 THE ENGINE FAILED TO START, AND THEN THIS CONTINUED TO HAPPEN MULTIPLE TIMES THEREAFTER. THE DEALERSHIP CHANGED THE BATTERY AND SERVICE THE VEHICLE. IN THE FOLLOWING MONTHS A SERIES OF ISSUES CONTINUED, WINDSHIELD WASHER PUMP STOPPED WORKING, FAILURE START, LOUD KNOCKING SOUND IN THE ENGINE WHILE IDLE AND DRIVING, AND THEN THE CAR STARTED TO STALL AND THRUST HARD FORWARD. THE CAR WAS SERVICED AGAIN, OIL CHANGED, THE CHANGED THE PUMP AND FILTERS, ALL REPORTED PROBLEMS PERSISTED THROUGH 2013. FOR THREE MONTHS THE CAR REMAINED IN THE DEALERSHIP SERVICE SHOP WHERE THE ENGINE WAS SERVICED, AND SOME ?TAPPETS? WERE REPLACED. THE DEALERSHIP CRACKED THE ENGINE COVER, REPLACED IT, WITHOUT INFORMING ME. ALL ENGINE, FAIL START, AND WINDSHIELD PUMP ISSUES CONTINUES TO PERSIST TO DATE (SEPTEMBER 2013) DESPITE MULTIPLE SERVICES.

Sep 3, 2013

WHILE DRIVING OUT OF A PARKING LOT AT ABOUT 10 MPH THE VEHICLE SHUT DOWN AND ALL THE DASH LIGHTS ILLUMINATED. I TURNED THE KEY OFF AND ON AND THE CAR RESTARTED, DROVE REST OF DAY WITHOUT INCIDENT. CAR STALLED A SECOND TIME TWO DAYS LATER. *JB

Mileage: 37,500

Sep 3, 2013

WHILE PULLING INTO PARKING SPACE, CAR BECAME NON-RESPONSIVE TO GAS PEDAL INPUT, BUT BRAKES SILL WORKED. HILL ASST AND ETC LIGHTS LIT UP ON DASH, CAR WOULD NOT SHIFT PAST NEUTRAL. TURNED CAR OFF AND ON AND WAS ABLE TO SHIFT TO PARK. CAR STARTED NORMALLY AFTER BEING SHUT OFF. *JB

Mileage: 37,600

Aug 6, 2013

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE GEAR ERRONEOUSLY SHIFTED INTO NEUTRAL AND FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT UNAVAILABLE.

Mileage: 30,000

Jul 8, 2013

VEHICLE HAD TRANSMISSION SENSOR FIXED IN DECEMBER 2012. VEHICLE WAS JERKING AND WOULD NOT GET INTO GEAR. SUPPOSEDLY FIXED. THIS TIME MY DAUGHTER WAS DRIVING AT NIGHT WITH A FRIEND ON A TWO WAY ROAD, THE VEHICLE STOPPED..COLD...THANK GOD NO ONE WAS HURT. THE VEHICLE HAD BEEN UNABLE TO GET INTO GEAR THE LAST FEW MILES. THE VEHICLE WAS LEFT TO COOL AND SHE WAS DRIVING IT TO THE DEALER. NOW BEING TOLD AT 33,000 A NEW TRANSMISSION IS BEING ORDERED. THE CAR APPARENT, STARTS IN THIRD GEAR. STILL UNDER WARRANTY, BUT THE CAR STOPPED DEAD. THIS COULD HAVE BEEN A FATAL ACCIDENT HAD SOMEONE BEEN BEHIND HER. PEOPLE MUST BE WARNED. *TR

Mileage: 33,000

Jun 17, 2013

CHAPTER 2. NHTSA ID NUMBER: 10519967 THE PROBLEM OCCURRED SATURDAY 6/15, DEALERSHIP CLOSED. CALLED DEALERSHIP THIS MORNING AND WAS ABLE TO BRING THE CAR RIGHT IN. LEFT THE CAR ALL DAY AND THEN RECEIVED THE NEWS, THEY CANNOT REPRODUCE THE INCIDENT. SO OF COURSE NOTHING WAS REPAIRED. SO I DROVE HOME IN THE 'DEATH WISH' CAR AND PRAYED ALL THE WAY HOME. THE CAR IS A 2011 KIA SORENTO 6 CYL AWD MANUFACTURED IN AUGUST 11, 2010. I HAVE SEARCH THE INTERNET NIGHTLY AND I AM FINDING MORE AND MORE PEOPLE WHO HAVE EXACT ISSUE AS I EXPERIENCED. THIS IS MAKING ME SICK KNOWING THAT KIA CORP KNOWS ABOUT THIS DEFECT AND IS NOT TAKING ACTION TO CORRECT THIS POTENTIALLY DEADLY DEFECT. HOW DO WE GET THEIR ATTENTION THAT THIS DEFECT NEEDS TO BE CORRECTED. DO WE HAVE TO CHECK OFF THE FATALITY BOX ON THIS FORM BEFORE KIA PAYS ATTENTION TO US. PLEASE IF SOMEONE HAS HAD A GOOD RESULT WITH THEIR DEALERSHIP AS FAR AS GETTING A REPAIR DONE WITHOUT REPRODUCING THE ERROR CODE, PLEASE CONTACT ME WITH THAT INFORMATION. THE LEMON LAW IN MY STATE IS 5 ATTEMPTS AT REPAIRING THE PROBLEM AND NO RESOLVE...I ONLY HAVE 4 MORE TO GO! KIA HELP US PLEASE...THIS DEFECT IS IN YOUR 2011, 2012 AND 2013 KIA SORENTO....SOMETHING IS EXTREMELY WRONG WITH YOUR POWERTRAIN IN THESE CARS. TAKE OWNERSHIP OF THE DEFECT AND SAVE OUR LIVES. *TR

Mileage: 29,000

Jun 17, 2013

FOUND THIS ON ANOTHER WEB SITE: WWW.TOPCLASSACTIONS.COM (SEE BELOW FOR DESCRIPTION) VERY INTERESTING: APPARENTLY THIS DEFECT HAS BEEN GOING ON SINCE 2002!! WELL IT'S STILL HAPPENING I HAVE THE 2011 6 CYL AWD AND FOUND OUT IT'S STILL A DEFECT IN THE 2012 AND 2013. NOTHING MORE TO SAY BUT 'SHAME ON KIA MOTORS' YOUR LACK OF TAKING OWNERSHIP FOR THIS DEFECT IS JUST DISCUSTING. NHTSA PLEASE HELP US.....LIVES NEED TO BE SAVED; I AM BLEARY EYED READING ALL THE POWERTRAIN DEFECTS FOR THE 2011 KIA SORENTO. THE KIA SORENTO IS PRONE TO CATASTROPHIC ENGINE FAILURE, ACCORDING TO A CLASS ACTION LAWSUIT FILED IN NEW JERSEY. PLAINTIFFS ALLEGE IN THE KIA SORENTO CLASS ACTION LAWSUIT THAT KIA MOTORS KNOWINGLY CONCEALED THAT ITS 2002-2009 SORENTO CROSSOVERS WERE MANUFACTURED WITH A DEFECTIVE ENGINE PART CALLED THE CRANK SPROCKET. THIS ALLEGED ENGINE DEFECT LEADS TO A CATASTROPHIC CHAIN OF EVENTS THAT STARTS WITH SEVERE HEAT BUILDUP, THE RELEASE OF DEBRIS, AND THEN LEADS TO LOSS OF STEERING CONTROL, ENGINE FAILURE AND THE POTENTIAL FOR A HAZARDOUS ACCIDENT, ACCORDING TO THE CLASS ACTION LAWSUIT. *TR

Mileage: 29,000

Jun 15, 2013

WHILE DRIVING MY 2011 KIA SORENTO IT JUST LOST POWER, IT WOULD NOT GO FORWARD BUT THE ENGINE WAS STILL RUNNING AND ALL THE DASHBOARD IDIOT LIGHTS LIT UP. I WAS IN A PARKING LOT WITH NO ONE BEHIND ME OTHERWISE I WOULD HAVE BEEN REAR-ENDED IF THIS HAPPENED DRIVING ON THE ROAD OR HIGHWAY. THE CAR WOULD NOT GO AND THERE WAS NO STEERING RESPONSE. I TURNED OFF THE KEY TO KILL THE ENGINE AND THEN RESTARTED THE CAR. THE CAR STARTED AND I WAS ABLE TO GET TO MY DESTINATION AND PARK. I CHECKED THIS PROBLEM ONLINE BY SEARCHING KIA SORENTO STALLING AND FOUND A DOZEN OR MORE VIDEO'S FROM PEOPLE EXPERIENCING THE SAME ISSUE THAT I JUST EXPERIENCED. SOME OF THE DRIVERS FOUND THAT IF YOU USE THE CAR IN THE MANUAL SHIFT MODE THE STALLING DID NOT SEEM TO HAPPEN. THIS IS A REAL POTENTIAL DISASTER. YOU LOOSE POWER AND HAVE NO WAY OF MOVING THE CAR TO GET OUT OF THE WAY WHEN YOU ARE IN TRAFFIC ON A HIGHWAY...LIKE RIDING IN A 'DEATH WISH CAR'. THE VIDEO'S ALSO STATING THAT THEY EXPERIENCED THE STALLING MANY TIMES AND ONCE IT STARTED IT GOT WORSE. THEY ALSO STATED THAT KIA DEALERSHIPS WERE OF LITTLE HELP SINCE THEY NEED TO REPRODUCE THE STALLING AND SINCE IT'S JUST RANDOM THAT IS NOT EASY. THE VIDEOS WERE TAPED WHEN THE ISSUE WAS ACTUALLY TAKING PLACE AND SHOWED THE TACH AT ABOUT 15 RPM'S ALL THE ENGINE LIGHTS LIT BUT NO STEERING RESPONSE OR POWER TO MOVE THE CAR. I AM HOPING THIS CAN BECOME A RECALL AND KIA WILL FIX THIS STALLING PROBLEM AND KEEP THE PEOPLE IN THESE KIA SORENTO'S SAFE! IF THIS IS A COMPUTER PROBLEM THEN THERE SHOULD BE AN ERROR LOG TO SHOW WHEN THE CAR LOST POWER FOR NO REASON. KIA NEEDS TO TAKE OWNERSHIP OF THIS DEFECT AND FIX THIS POTENTIAL DEADLY PROBLEM. *TR

Mileage: 29,350

Jun 7, 2013 Crash

VEHICLE ROLLED DOWN MY DRIVEWAY WHILE IN PARK, WENT ACROSS A TWO LANE STREET INTO THE NEIGHBORS DRIVEWAY ONLY BEING STOPPED BY THEIR VEHICLE PARKED IN THEIR DRIVEWAY. THE KEYS WERE NOT IN THE VEHICLE AND WHEN I GOT TO THE VEHICLE IT WAS IN PARK. AFTER GETTING IN THE VEHICLE YOU COULD PUT IT IN GEAR WITHOUT HAVING THE KEY IGNITION OR YOUR FOOT ON THE BRAKE. *TR

Mileage: 52,700

Jun 3, 2013

STABILITY CONTROL AND DOWNHILL ASSIST LIGHT CAME ON WHILE DRIVING. ONCE STOPPED, SHIFTER WOULD NOT GO PAST NEUTRAL. IN ORDER TO GET PAST NEUTRAL, HAD TO TURN OFF ENGINE AND RESTART. *TR

Mileage: 26,120

Jun 2, 2013

TRAVELING AT 70MPH WITH CRUISE CONTROL ENGAGE, A LARGE "THUD" WAS FELT IN THE CABIN AS IF SOMETHING HAD BEEN HIT. PULL OFF SIDE OF HIGHWAY TO EXAMINE FOR DAMAGE. NO DAMAGE OF ANY KIND WAS NOTED. UPON LEAVING THE SIDE OF THE ROAD, THE ACCELERATION WAS SLUGGISH AND AT HIGHWAY SPEED RPM WAS 4500, NOT NORMAL. PULLED OFF THE SIDE IF THE HIGHWAY AGAIN AND TURNED THE CAR OFF. THIS RESET THE CAR. PULL OFF THE SHOULDER AGAIN AND TRANSMISSION OPERATED NORMALLY AGAIN. *TR

Mileage: 28,500

May 14, 2013

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 54,200. *TR

Mileage: 54,200

May 14, 2013

STABILITY CONTROL AND DOWNHILL ASSIST LIGHT CAME ON WHILE DRIVING. ONCE STOPPED, COULDN'T GET THE SHIFTER TO GO INTO PARK. HAD TO TURN VEHICLE OFF AND RESTART. ONCE I WAS FINALLY ABLE TO GET INTO PARK, THE LIGHTS CAME ON AGAIN AND I COULDN'T GET IT TO GO BACK INTO ANY GEAR. *TR

Mileage: 60,500

May 7, 2013

STABILITY CONTROL AND DOWNHILL ASSIST LIGHT CAME ON WHILE DRIVING. WHEN VEHICLE WAS STOPPED, SHIFTER WOULD NOT GO PAST NEUTRAL. IN ORDER TO GET PAST NEUTRAL, HAD TO TURN OFF ENGINE AND RESTART. *TR

Apr 15, 2013

DRIVING AT 65MPH WITH CRUISE CONTROL SET; WHEN SUDDENLY THERE WAS A VIOLENT JERK/HESITATION, AND AN EXTREMELY LOUD BANG, AS THOUGH I HAD HIT SOMETHING. STOPPED ON SIDE OF THE ROAD, VEHICLE NOT MAKING ANY DIFFERENT NOISE OR RUNNING DIFFERENT, PLACED WITHOUT A PROBLEM INTO PARK. CHECKED AROUND VEHICLE NOTHING OUT OF ORDER, NO FLUIDS RUNNING UNDER VEHICLE, TIRES OK, UNABLE TO LOCATE A PROBLEM. IT SEEMED LIKE A MISS OR SOMETHING WITH THE TRANSMISSION, DIDN'T NOTICE LIGHTS OR ANY THING ABNORMAL ON WARNING SYSTEM. GOT BACK IN CAR AND CONTINUED ON NO ABNORMAL NOISE, SHIFTED WITH OUT INCIDENT, NOT SURE BUT I AM WONDERING ABOUT A TRANSMISSION ISSUE, HOPE IT DOESN'T HAPPEN AGAIN. *TR

Mileage: 44,217

Apr 3, 2013

ON SEVERAL OCCASIONS, THE VEHICLE DOES NOT WANT TO GO INTO/OUT OF GEAR. WHEN STARING IN THE MORNING, I OFTEN HAVE TO PUMP BRAKES, OR TURN CAR OFF AND RE-START IN ORDER TO GET THE CAR TO MOVE INTO REVERSE. ON ONE OCCASION, IT WOULD NOT MOVE OUT OF DRIVE AND INTO PARK. WHILE THIS HASN'T CAUSED ANY ACCIDENTS/INJURIES, IT COULD HAVE ON SEVERAL OCCASIONS. HAD MY TEENAGED DAUGHTER BEEN DRIVING IT AT ANY OF THE TIMES THAT THE VEHICLE DIDN'T COOPERATE AND MOVE OUT OF DRIVE, IT COULD HAVE BEEN DISASTROUS. *TR

Mileage: 37,000

Mar 14, 2013

REVERSED CAR FROM MY DRIVEWAY. FELT AS IF I HAD CRASHED INTO SOMETHING (HEARD LOUD GRINDING SOUND). PUT THE CAR INTO DRIVE AND CAME TO STOP. UPON PRESSING THE BRAKES, FELT AS IF THE ABS HAD ENGAGED AND GRIPPED ALL FOUR WHEELS. HEARD LOUD GRINDING SOUND AND CAR JOLTED (AS BRAKES WERE PRESSED). I HAD MY FIVE YEAR OLD AND THREE OLD SONS WITH ME; THEY SCREAMED FROM THE JOLT. I SLOWLY RELEASED THE BREAKS AND APPLIED THE BREAKS AGAIN, AND SAME THING OCCURRED ONLY WITH LESS FORCE. TURNED OFF THE CAR AND CALLED FOR TOWING. ALSO, A HOWLING WHINING NOISE IS HEARD INSIDE THE CAR. THE DEALERSHIP HAD IT FOR TWO WEEKS, AND UNDER THE GUIDANCE OF THE FIELD ENGINEER THEY REPLACED THE TRANSFER CASE. THE HOWLING/WHINING NOISE CONTINUES. THE DEALERSHIP REALLY TRIED TO RESOLVE THE ISSUE. THE MANAGER HERSELF TEST DROVE THE CAR AND ALSO HEARD THE WHINING/HOWLING SOUND. I DID CONTACT THE MANUFACTURER, BUT FRANKLY FELT DISAPPOINTED. I HAD ASKED IF ANYONE HAS CALLED IN WITH SIMILAR COMPLAINTS AND WAS NOT GIVEN AN ANSWER. I FEEL UNSAFE AND VERY ANXIOUS ABOUT DRIVING THE CAR. THEY DEALERSHIP STATED THE BREAKS WERE FINE, AND THAT NO ERROR CODE WAS DETECTED. I WAS NOT GIVEN A DEFINITIVE ANSWER AS TO WHAT CAUSED THE BREAKS TO BEHAVE THIS WAY OR WHAT IS THE HOWLING NOISE THAT IS OCCURRING. THIS IS THE THIRD MAJOR ISSUE WE HAD WITH THIS CAR. I HAVE AN AWD VEHICLE AND THE CURRENT RECALL ONLY COVERS THE 2WD ISSUE (THAT ALSO HAS THIS HOWLING SOUND). I HAVE READ NUMEROUS OTHER COMPLAINTS IN WHICH OTHER 2011 AWD SORENTOS ARE HAVING SIMILAR ISSUES. PLEASE INVESTIGATE; SOMEONE COULD BE SERIOUSLY HURT OR WORSE. *TR

Mileage: 33,922

Mar 10, 2013

WE HAVE PREVIOUSLY HAD 2 TRANSMISSIONS PUT INTO OUR 2011 KIA SORENTO. TODAY WE WERE TRAVELING HOME FROM SAN ANTONIO AND THE DBC INDICATOR AND ESC INDICATOR LIGHTS CAME ON WHILE DRIVING. I PULLED OVER TO SEE WHAT IT WAS AND TRIED TO PUT THE CAR INTO PARK. THE GEAR SHIFT WOULD NOT MOVE. IT DID IT SEVERAL TIMES DURING OUR TRIP. IT ALSO SOMETIMES MAKES LOUD BANG NOISES WHEN PUTTING IT INTO GEAR. I FEEL THAT THE TRANSMISSION IS FAULTY AGAIN. WE HAVE BEEN DEALING WITH THESE ISSUES SINCE WE PURCHASED THE VEHICLE. *TR

Mileage: 106,000

Mar 2, 2013

SINGLE CLUNKING NOISE WHENEVER DECELERATING, WHICH WAS VERIFIED BY KIA SERVICE ADVISOR AT NY KIA DEALERSHIP. *TR

Mileage: 26,112

Feb 15, 2013

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THERE WAS A SUDDEN LOSS OF ENGINE POWER. THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE FAILED TO SHIFT GEARS WHILE THE CONTACT WAS TRAVELING 15 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 38,000.

Mileage: 34,000

Dec 13, 2012

WHEN PULLING INTO A PARKING SPACE TODAY, THE ESC AND DBC LIGHTS CAME ON AND I COULD NOT GET THE CAR OUT OF DRIVE OR NEUTRAL. I TRIED TO PUT IT IN REVERSE OR PARK AND IT WOULD NOT MOVE INTO THAT POSITION. FINALLY, I TURNED THE CAR OFF AND TURNED IT BACK ON, THE LIGHTS WENT OFF, AND I WAS ABLE TO GET IT INTO PARK. THIS IS A HUGE PROBLEM. *TR

Mileage: 70,000

Nov 15, 2012 Crash

WHEEL ASSEMBLY APPEARS TO HAVE COMPLETELY GIVEN OUT. VEHICLE TRAVELING AT ~35MPH WHEN IT ROSE SLIGHTLY THEN GAVE OUT. VEHICLE HIT SIDE OF PARKED CAR AND FLIPPED ON TO SIDE AND INTO RETAINING WALL - FULL SIDE CURTAIN AIRBAG DEPLOYMENT. ENTIRE FRONT PASSENGER WHEEL WELL COMPLETELY VACANT. EVERYTHING LAYING ON STREET INCLUDING SUSPENSION SPRINGS. WITNESS TO SUPPORT EVENTS. VEHICLE UNDER 25K MILES (2011 MODEL, INCIDENT 2012). VEHICLE TOTALED BY INSURANCE. *TR

Mileage: 24,000

Nov 9, 2012

ATTEMPTED TO PARK CAR WHILE WAITING FOR A RELATIVE TO GET OFF WORK. CAR WOULD NOT SHIFT TO REVERSE OR PARK- NO FURTHER THAN NEUTRAL. WAS ABLE TO PUT CAR IN NEUTRAL AND BRAKE TO STOP CAR. AFTER DROPPING RELATIVE OFF AT HOME (HAD TO STOP CAR IN SAME MANNER AS ABOVE), HAD TO STOP IN A NEAR EMPTY PARKING LOT, AS I STILL WAS UNABLE TO PUT THE VEHICLE IN REVERSE OR PARK. CONTACTED KIA DEALERSHIP BY PHONE AND WAS TOLD BY REPRESENTATIVE TO PUMP THE BREAK SEVERAL TIMES IN ORDER TO SHIFT THE CAR TO NEUTRAL/PARK. DID NOT WORK. WAS TOLD BY REP THAT THE BRAKING "SOLENOID" ? (SPELLING?) HAS MALFUNCTIONED AND THAT I SHOULD USE SOMETHING LIKE A SMALL SCREWDRIVER TO PUSH DOWN A BUTTON IN A SMALL BOX AT THE TOP RIGHT OF THE SHIFTER. FURTHER STATED THAT THIS WOULD RELEASE THE BREAK SO THAT THE CAR COULD BE PUT IN PARK. WAS TOLD THAT CAR WOULD NOW BE UNABLE TO BE TAKEN OUT OF PARK UNLESS THE SAME PROCESS WAS REPEATED. I'VE OWNED THIS VEHICLE JUST OVER 3 MONTHS. CERTIFIED PER-OWED. LESS THAN 34000 MILES. WILL ATTEMPT TO TAKE TO DEALERSHIP FOR REPAIR. UNAWARE IF SERVICE CENTER WILL REPAIR ON SATURDAY. THIS IS THE SECOND TIME THIS HAS HAPPENED, BUT IT WAS QUICKLY REMEDIED WHEN I CUT THE CAR OFF AND TURNED IT BACK ON WHILE DEPRESSING THE BRAKE. THOUGHT IT WAS A FLUKE UNTIL TODAY. SHOULD HAVE KEPT MY 2006. THIS IS MY 3RD KIA. 1ST VEHICLE WITH AN ISSUE LIKE THIS. *TR

Mileage: 33,309

Nov 2, 2012

THIS IS MY WIFE'S VEHICLE, BUT GIVEN THE ISSUE SHE IS AFRAID TO DRIVE IT..... DRIVING UP HILL WITH MY FOOT ON THE GAS PEDAL AT 50 MPH. MY VEHICLE LOST POWER ( AS IF I SLAMMED ON THE BRAKE ) MY BODY WENT FORWARD AND WAS STOPPED BY THE SEATBELT. MY HEAD WHIPPED DOWNWARD. THEN THE VEHICLE SURGED FORWARD. MY HEAD AND BODY SLAPPED BACK INTO THE SEAT. IT WAS SO ABRUPT AND VIOLENTLY. IT WILL SCARE YOU TO DEATH. THIS HAS HAPPENED TO MANY TIMES OVER THE LAST YEAR TO COUNT. I HAVE TRIED TO DOCUMENT THE EVENTS IN A JOURNAL BECAUSE THE DEALER HAS BEEN ABLE TO DUPLICATE IT ONLY ONCE. SOME DAYS IT CAN HAPPEN UP TO 3 TIMES A DAY FOR WEEKS ON END. SOME TIMES I CAN DUPLICATE IT DRIVING UP HILL AND SOMETIMES NOTHING. THE WORST TIMES ARE WHEN MERGING INTO TRAFFIC OR WHEN SOMEONE IS FOLLOWING TO CLOSE BEHIND ME. MY FEAR IS THAT I WILL HURT ANOTHER MOTORIST OR A PASSENGER IN MY VEHICLE. A TERM CALLED " LIMP MODE " HAS BEEN SAID TO ME. WHERE THE TRANSMISSION SHIFTS TO A HI GEAR TO PROTECT IT FROM DAMAGE. MY VEHICLE STILL DOES THIS AT LEAST ONCE EVERY OTHER DAY. I HAVE BEEN TO THE DEALER 14 TIMES. THE TRANNY WAS REPLACED A YEAR AGO AND A BACKFIRE CODE WAS FOUND RECENTLY. A COMPUTER SOFTWARE UPDATE THAT DIDN'T HELP WAS THE LAST THING DONE IN OVER A YEAR, UNLESS YOU COUNT PAYING FOR RENTAL VEHICLES DOING SOMETHING. THERE IS ALSO A SUSPENSION/STEERING ISSUE. A HARD PULLING LEFT/RIGHT AND BUMP STEER. THE VEHICLE WILL PULL THE STEERING WHEEL OUT OF YOUR HAND IN TURNS AND VEERS AS IT HITS BUMPS. *TR

Mileage: 22,000

Oct 22, 2012

AFTER START UP WHEN SHIFTING FROM PARK TO REVERSE THE TRANSMISSION WILL SHIFT VIOLENTLY AND WILL PRODUCE THE SAME REACTION IF YOU TRY TO SHIFT IT BACK INTO PARK. THIS HAS OCCURRED INTERMITTENTLY AND OTHERWISE THE TRANSMISSION SHIFTS NORMALLY. IF YOU ATTEMPT TO DRIVE THE VEHICLE ONCE THIS OCCURS IT FEELS UNDERPOWERED AS IF THE TRANSMISSION IS LOCKED IN A HIGHER GEAR AND THERE IS NO ECO INDICATION OR INDICATION OF WHAT GEAR THE TRANSMISSION IS IN. WE TOOK THE VEHICLE TO THE DEALER WHERE IT WAS PURCHASED ON 10/13/12 AND PICKED IT UP ON 10/15/12 AND WERE TOLD THAT THE SOFTWARE HAD BEEN UPGRADED TO PREVENT THIS. SINCE THIS UPGRADE THE TRANSMISSION HAS SLIPPED OUT OF GEAR TWICE WHILE BACKING OUT OF THE DRIVEWAY. WHEN YOU SHIFT BACK INTO PARK IT PRODUCES THE SAME VIOLENT SHIFT. I HAVE CONTACTED KIA'S ROADSIDE ASSISTANCE AND THEY ARE COMING TO TAKE THE VEHICLE BACK TO THE DEALERSHIP ON 10/23/12 SINCE THE LAST ATTEMPT TO REPAIR THIS CONCERN DID NOT WORK. *TR

Mileage: 39,000

Sep 30, 2012

WHEN SHIFTING FROM REVERSE TO DRIVE, VEHICLE CLUNKS AND THEN JOLTS FORWARD. WHEN SHIFTING INTO DRIVE,VEHICLE WHINES, DOESN'T MOVE AND SO I THEN SHIFT BACK INTO PARK WHICH RESULTS IN CLUNKING NOISE. THIS HAS HAPPENED NUMEROUS TIMES. I BROUGHT THIS TO THE ATTENTION OF MY DEALERSHIP ON 8/28/12 AND THEY COULDN'T FIND THE PROBLEM AT THAT TIME. I WAS ADVISED TO KEEP A LOG OF WHEN THE PROBLEM OCCURS WHICH IS OFTEN BUT INTERMITTENT. JUST RECENTLY VEHICLE LOST POWER AT A STOP SIGN (HAD PLENTY OF GAS IN TANK) AND AFTER SEVERAL ATTEMPTS TO KEEP IT RUNNING IT JOLTED FORWARD AND RAN FINE. *TR

Mileage: 25,000

Sep 12, 2012

AT COMPLETE STOP, CAR WOULD NOT SHIFT INTO REVERSE. 10 MILES LATER, ATTEMPT TO PARK . THE VEHICLE WOULD NOT SHIFT PAST NEUTRAL. DASH LIGHT ILLUMINATED STEER ASSIST AND DOWNHILL PARK. I FINALLY DROVE AROUND UNTIL IT ALLOWED ME TO SHIFT INTO PARK AND RESTARTED AND WAS ABLE TO ENGAGE INTO PARK. 5 MILES DOWN THE ROAD DID THE SAME THING. MADE IT TO WORK AND SHUT CAR OFF. *TR

Mileage: 55,000

Sep 11, 2012

ON 11 SEPTEMBER 2012 I ATTEMPTED TO PLACE THE AUTOMATIC TRANSMISSION IN PARK AND IT WOULD NOT GO INTO PARK. THIS IS THE 5TH TIME THIS HAS HAPPENED WITH THIS VEHICLE. KIA MOTORS WILL SAY THERE IS NO PROBLEM. *TR

Mileage: 20,566

Sep 10, 2012

INCIDENT #1 WHILE TRAVELING 45 MPH CAR LURCHED, AND GAS PEDAL WAS NON-RESPONSIVE. ENGINE WAS RUNNING, BUT NO RESPONSE. ONLY FORWARD MOTION WAS "IDLE" SPEED WHICH WAS NOT ENOUGH POWER TO MAKE IT UP HILL. STOPPED CAR IN MEDIAN. TOWED CAR BACK O DEALER. CHECK ENGINE LIGHT STAYED ON. DEALERSHIP REPLACED A RECALL BRAKE SWITCH, AND SAID AS THERE WAS NO COMPUTER CODE THEY COULDN'T FIND ANYTHING ELSE TO FIX. RESET THE COMPUTER TO CLEAR THE CHECK ENGINE LIGHT. INCIDENT #2 LESS THAN 50 MILES (24 HOURS) AFTER TAKING THE CAR - AT 60MPH SAME ISSUE OCCURRED. SHUT OFF ENGINE, RESTARTED & DROVE BACK TO DEALER. AFTER STARTING/STOPPING ABOUT 4 TIMES THE CHECK ENGINE LIGHT WENT OFF. CAR SEEMED TO RESPOND APPROPRIATELY. THE CAR IS NOT SAFE TO DRIVE IN THIS CONDITION. SHOULD THIS HAPPEN WHILE MERGING, ON A BRIDGE, OR IN HEAVY TRAFFIC ACCIDENT WOULD OCCUR. *TR

Mileage: 31,900

Sep 6, 2012

THE OTHER DAY,I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 60 MPH IN MY 2011 KIA SORENTO WHEN I HEARD A HORRIBLE SOUND AND FELT A TERRIBLE JERK. IT FELT LIKE I HAD HIT SOMETHING OR HAD BEEN HIT, BUT THERE WAS NOTHING IN THE ROAD. MY RPMS WENT UP TO ABOUT 4,000 AND STAYED THERE. I COULD HEAR AN UNUSUAL SOUND BUT COULDN'T PUT MY FINGER ON WHERE IT WAS COMING FROM. WHEN I CAME TO A STOP, I PUT THE CAR INTO PARK, THEN REVERSE, THEN DRIVE. EACH TIME, THE CAR JERKED AND I HEARD A SORT OF CLUNKING SOUND. I CALLED ROADSIDE ASSISTANCE, AND THE CAR WAS TOWED TO THE NEAREST KIA DEALER, WHICH IS WHERE I HAD PURCHASED IT. WE WERE TOLD THE FOLLOWING DAY THAT THEY COULD FIND NOTHING WRONG WITH THE CAR. I TOLD MY HUSBAND THAT I DID NOT FEEL SAFE DRIVING THIS CAR AND WAS NOT GOING TO PICK IT UP UNTIL THE PROBLEM WAS DIAGNOSED AND FIXED. WE DID SOME RESEARCH AND FOUND THAT THERE WAS A RECALL ISSUED INVOLVING THE TRANSMISSION IN THESE CARS. WE CALLED KIA OF AMERICA 2 DAYS AGO AND WERE TOLD THAT OUR VIN NUMBER DID NOT FALL UNDER THE RECALL. WE WERE GIVEN A CASE NUMBER AND TOLD THAT WE WOULD BE NOTIFIED BY THE REGIONAL OFFICE WITHIN 2 BUSINESS DAYS. WE ALSO SPOKE TO THE MANAGER OF THE SERVICE DEPARTMENT AND THEY'RE GOING TO CONTINUE TO DRIVE IT TO SEE IF THEY CAN RECREATE THE PROBLEM. WE'RE STILL WAITING TO HEAR BACK FROM EITHER PLACE. *TR

Mileage: 19,200

Sep 6, 2012

ON SEVERAL OCCASION DURING THE LAST TWO (2) WEEKS, I HAVE HAD DIFFICULTY SHIFTING GEARS (E.G. INTO DRIVE, INTO NEUTRAL, INTO REVERSE, ETC); GEAR SHIFT WAS STUCK. ONLY AFTER SEVERAL MINUTES WAS I ABLE TO SHIFT GEARS AGAIN. *TR

Mileage: 52,500

Aug 29, 2012

VEHICLE STUCK IN DRIVE WHEN I WAS PULLING INTO A PARKING PLACE. I WAS ABLE TO BRAKE BUT ENGINE KEPT RUNNING. AFTER SEVERAL TRIES, I MANAGED TO FORCE IT INTO NEUTRAL AND THE CURB MAINTAINED MY CAR STATIONARY SINCE I WAS UNABLE TO PUT IT IN PARK. BECAUSE I WAS UNABLE TO PUT MY CAR IN PARK, IT IDLED IN NEUTRAL UNTIL THE TOW TRUCK ARRIVED (20 MIN LATER) BY WHICH TIME IT HAD BEGUN TO OVERHEAT. THE INCLINE LIGHT WAS ON, BUT I WAS NOT ON AN INCLINE. THE TRACTION LIGHT WAS ON AND I HAVE NO CLUE WHY SINCE THE CAR WAS NOT IN MOTION. I ALSO CALLED THE KIA DEALER AND SPOKE WITH SOMEONE IN THE MAINTENANCE DEPT. WHO DIRECTED ME TO REPEATEDLY PUMP ON MY BRAKES AND AT THE SAME TIME TO KEEP TURNING MY STEERING WHEEL BACK AND FORTH. AFTER SEVERAL TRIES, I WAS FINALLY ABLE TO GET IT INTO PARK BUT THE TRACTION LIGHT AND THE INCLINE LIGHTS REMAINED ON AND THE CAR WAS OVERHEATING. I ENCOUNTERED ANOTHER INCIDENT A COUPLE OF MONTHS AGO, WHEN I WAS ON A ROAD TRIP. AT THAT TIME THE VEHICLE'S MILEAGE WAS ABOUT 35,000. I WAS GOING 70 MPH ON HWY 281 S HEADING TO SAN ANTONIO WHEN MY ENGINE BEGAN TO LOSE POWER AND THE ENGINE LIGHT CAME ON. LUCKILY, I WAS ABLE TO MAKE IT TO A KIA DEALERSHIP IN THE AREA. THEY WORKED ON IT FOR ABOUT A WEEK AND A HALF BUT SINCE THEN I'VE EXPERIENCE ODD THINGS SUCH AS THE CAR JUMPING OR POPPING WHEN IT CHANGES GEARS. ALSO, IT TENDS TO OVERHEAT WHEN THE CAR IDLES FOR MORE THAN 10 MIN. AS WELL AS CRUISE CONTROL ISSUES. I'M VERY DISAPPOINTED MY KIA SORENTO AND I TRULY FEEL IT IS A SAFETY HAZARD. *TR

Mileage: 38,800

Aug 22, 2012

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER WHICH WAS WORKING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 14,800.

Mileage: 300

Aug 13, 2012 Crash

MY HUSBAND WAS ON PRIVATE PROPERTY. HE GOT IN THE CAR, PUT THE CAR IN REVERSE AND BACKED UP. HE HEARD A LOUD POP. HE PUT THE CAR IN DRIVE, AND HIS FOOT WAS STILL ON THE BRAKE. THE CAR BEGAN TO ACCELERATE ON ITS OWN WITH HIS FOOT ON THE BRAKE UNTIL THE VEHICLE GOT UP TO 60 MILES PER HOUR. TRYING NOT TO HIT THE HOUSE, OR THE PERSON OUTSIDE OF THE PROPERTY HE MANEUVERED THE CAR INTO THE BACK YARD. THE CAR WAS STEADILY PICKING UP SPEED AND HIS FOOT WAS ON THE BRAKE THE ENTIRE TIME. HE COULD NOT GET THE GEAR TO SHIFT OR THE BRAKES TO WORK. THE VEHICLE STRUCK A TREE AND THAT IMPEDED THE MOVEMENT OF THE VEHICLE. HE TURNED THE CAR OFF AND GOT OUT OF IT. *TR

Mileage: 34,000

Aug 12, 2012

AT COMPLETE STOP, CAR WOULD NOT SHIFT INTO REVERSE. 1.4 MILES LATER, ATTEMPT TO PARK . THE VEHICLE WOULD NOT SHIFT PAST NEUTRAL. DASH LIGHT ILLUMINATED STEER ASSIST AND DOWNHILL PARK. DEPRESSED EMERGENCY BRAKE AND TURNED VEHICLE OFF WITH GEAR SHIFT IN NEUTRAL. RESTARTED AND WAS ABLE TO ENGAGE INTO PARK. *TR

Mileage: 37,000

Aug 10, 2012

I HAD THE SAME INCIDENT HAPPEN TWICE IN THE LAST WEEK. I CAME TO A COMPLETE STOP AT A STOP SIGN WHILE MY CAR WAS IN DRIVE. I TRIED ACCELERATING SEVERAL TIMES TO PROCEED THROUGH THE INTERSECTION AND MY CAR WOULD NOT MOVE BUT THE ENGINE WOULD REV UP. I HAD TO PUT MY CAR INTO PARK AND THEN PUT IT INTO DRIVE AGAIN IN ORDER TO HAVE THE CAR FUNCTION SO THAT I COULD PROCEED THROUGH THE INTERSECTION. I AM TERRIBLY NERVOUS I WILL BE REAR ENDED IF THIS HAPPENS AGAIN. I RECENTLY HAD A BRAKE SWITCH REPLACED BECAUSE I WAS UNABLE TO GET MY CAR INTO PARK. I HAD TO PUT THE CAR INTO NEUTRAL WHILE ENGAGING THE EMERGENCY BRAKE IN ORDER TO TURN OFF THE ENGINE BUT I WAS UNABLE TO REMOVE MY KEYS FROM THE IGNITION. I DON'T KNOW IF THESE 2 PROBLEMS ARE RELATED TO ONE ANOTHER. *TR

Mileage: 17,000

Aug 1, 2012

STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ILLUMINATE WHILE DRIVING. THEN WHEN STOPPED, CAR WILL NOT GO PAST NEUTRAL WHEN TRYING TO SHIFT INTO PARK. ALSO, WHEN DRIVING, THE BRAKE LIGHTS DO NOT WORK IMMEDIATELY WHEN PEDAL IS DEPRESSED. CAR WILL NOT SHIFT OUT OF PARK AFTER STARTED AND STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ARE ILLUMINATED. LOCATED SWITCH AT THE UPPER PART OF THE BRAKE PEDAL AND WHILE CAR WAS IN NEUTRAL, WITH PARKING BRAKE ON, WAS ABLE TO BUMP THE SWITCH BOX AND THEN SHIFT CAR INTO PARK. *TR

Mileage: 23,000

Jul 28, 2012

THE DATE ABOVE IS THE FIRST DATE THERE WAS A INDICATION OF A PROBLEM. THE ACTUAL SPEED OF TRAVEL HAS VARIED. THE ISSUE IS RANDOM AND HAS AFFECTED MOST SYSTEMS AT ONE TIME OR THE OTHER. IT HAS NORMALLY BEEN A HEADACHE MORE THAN SAFETY ALWAYS GOING AWAY AFTER SHUTTING THE CAR DOWN AND RESTARTING. TO ME IT BECAME A SAFETY ISSUE WHEN ABOUT TWO MONTHS AGO I HEARD A LOUD BANG LIKE I HIT SOMETHING AND THEN MY RPMS INCREASED AND THE TRANSMISSION WOULD NOT SHIFT OUT OF THE LOWER GEARS. I PULLED INTO A SAFE PARKING AREA, SHUT THE CAR DOWN AND CALLED THE DEALER. AFTER RESTARTING THE CAR THE PROBLEM WENT AWAY, JUST AS IT HAS EVERY TIME NO MATTER WHAT SYSTEM HAS BEEN AFFECTED. THE ISSUES HAVE RANGED FROM A CRUISE CONTROL REFUSING TO ACTIVATE, THE CRUISE CONTROL HAVING ERRATIC BEHAVIOR (OFTEN KICKING IN THE PASSING GEAR WHEN NOT REQUIRED), TOTAL ELECTRONIC PANEL SHUTDOWN (INCLUDING RADIO), TO DOORS LOCKING ON THEIR OWN WHEN OPEN, TO HEADLIGHTS NOT BEING TURNED OFF WHEN THEY SHOULD HAVE BEEN AFTER 2-30 SECONDS. THE TRANSMISSION ISSUE HAS BEEN THE MOST SERIOUS. THE CAR SHOULD HAVE ALREADY BEEN SERVICED UNDER A SIMILAR RECALL. I HAVE NOTED SIMILAR COMPLAINTS INCLUDING A SIMILAR TRANSMISSION COMPLIANT ON KIA FORUMS. KIA ITSELF REFUSED TO GIVE THE GO AHEAD FOR A COMPUTER RESET/UPGRADE. MY DEALER DID THIS ON HIS OWN FOR ME AFTER I MADE IT CLEAR THIS HAS GONE TOO FAR. A PERSONAL CONVERSATION WITH KIA WAS NEGATIVE AND WAS NOTHING SHORT OF TALKING IN CIRCLES. I UNDERSTAND THE ISSUE OF TRYING TO TRACED RANDOM PROBLEMS, BUT NOT THE FAILURE TO START AN INVESTIGATION INTO, FOR INSTANCE, POSSIBLE COMPUTER SHIELDING ISSUES MAKING OUTSIDE INTERFERENCE A POSSIBILITY. IT REMAINS TO BE SEEN IF THE COMPUTER UPDATE WORKS, BUT IT IS A ISSUE WHEN A TRANSMISSION SHUTS TOTALLY OR PARTLY DOWN. THE DEALER HAS NEVER BEEN ABLE TO VERIFY MY COMPLAINTS. *TR

Mileage: 5,000

Jul 25, 2012

WHEN PULLING INTO A PARKING SPACE WHEN I WENT TO LUNCH TODAY THE ESC AND DBC LIGHTS CAME ON AND I COULD NOT GET THE CAR OUT OF DRIVE OR NEUTRAL. I TRIED TO PUT IT IN REVERSE OR PARK AND IT WOULD NOT MOVE INTO THAT POSITION. THIS HAS HAPPENED TO ME AT LEAST 10 TIMES. TODAY, IT TOOK OVER 20 MINUTES UNTIL IT WOULD MOVE INTO PARK. THIS IS A REAL PROBLEM. THE SAME THING HAPPENED TO ME LAST NIGHT. I'M GETTING REALLY AGGRAVATED BECAUSE I DON'T KNOW WHEN I'M GOING TO BE STUCK AGAIN. KIA NEEDS TO RECALL THESE VEHICLES AND GET THIS FIXED OR GIVE US A NEW VEHICLE TO DRIVE WITHOUT THESE PROBLEMS. *TR

Mileage: 34,000

Jul 23, 2012

AUTOMATIC, FRONT WHEEL DRIVE THIS HAPPENED TO ME 3 TIMES IN 1 DAY. -PULLED INTO A PARKING SPACE, NOTICED THE ESC AND DBC LIGHTS ILLUMINATED AND VEHICLE WOULD NOT GO PAST NEUTRAL TO GET INTO PARK. AFTER A MINUTE OR SO OF TRYING TO GET IT TO PARK (WHILE PRESSING ON THE BRAKE PEDAL ALL ALONG) IT FINALLY RELEASED AND WENT TO PARK. -THE CAR SAT FOR 2 AND A HALF HOURS. -ON MY WAY HOME I PULLED INTO A GAS STATION, TURNED THE VEHICLE OFF AND PUMPED GAS. WENT TO LEAVE AND THE CAR WOULD NOT GO OUT OF PARK, THE ESC AND DBC LIGHTS ONCE AGAIN ILLUMINATED. FINALLY AFTER ABOUT A MINUTE OR SO, WHILE PUSHING THE BRAKE PEDAL, IT RELEASED AND WENT INTO DRIVE. -THE THIRD TIME THAT SAME DAY, I GOT HOME ABOUT 5 MINUTES LATER, PULLED INTO THE DRIVEWAY AND AGAIN THE ESC AND DBC LIGHTS WERE ON AND THE CAR WOULD NOT GO PAST NEUTRAL TO PARK. ONCE AGAIN, AFTER A MINUTE OR SO WHILE PUSHING THE BRAKE PEDAL THE WHOLE TIME, IT FINALLY RELEASED AGAIN AFTER A MINUTE OR SO. I HAVE YET TO DRIVE MY CAR AGAIN, AND AM ACTUALLY AFRAID TO DRIVE IT AT THIS POINT, NOT KNOWING WHAT ELSE IS GOING TO HAPPENED. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO GET IT CHECKED OUT. I'VE SEEN A LOT OF OTHERS COMPLAINING ABOUT THIS SAME ISSUE AND IT NEEDS TO BE RECALLED AND FIXED IF THIS MANY PEOPLE ARE HAVING THIS SAME PROBLEM. *TR

Mileage: 21,750

Jul 8, 2012

ESC AND CBC LIGHTS CAME ON COULDN'T SHIFT INTO PARK. *TR

Mileage: 15,000

Jun 20, 2012

THE SAME THING IS HAPPENING TO MY SORENTO THAT IS LISTED IN OD10459049. VEHICLE WOULD NOT GO INTO PARK FROM THE DRIVE POSITION. THE DBC AND ESC DASH LIGHTS WERE ALSO ILLUMINATED. THIS HAS HAPPEND 3 TIMES IN 2 WEEKS. *JS

Jun 13, 2012

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO JERK AND LUNGE FORWARD. THE CONTACT MENTIONED THAT THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 25,500.

Mileage: 25,500

May 20, 2012

AUTOMATIC TRANSMISSION, WENT TO SHIFT FROM DRIVE TO REVERSE AND WOULD NO GO INTO REVERSE OR PARK. HAS DONE THIS SEVERAL TIMES IN LAST TWO DAYS. THE ESC AND DBC LIGHTS WERE ON AND SHOULD NOT HAVE BEEN ON. I WENT ON A KIA FORUM AND THERE ARE MANY COMPLAINTS FOR THE SAME THING WITH CARS THAT HAVE EVEN LESS MILEAGE THAN MINE. *TR

Mileage: 24,785

Apr 30, 2012

MY WIFE WAS DRIVING OUR 2011 KIA SORENTO FEB. 2012 (17,450 MILES) WHEN IT WENT "CLUNK" AND LOST POWER; THE ENGINE RAN AS NORMAL BUT NO/LITTLE POWER FROM TRANSMISSION. SHE WAS ON A DANGEROUS HIGHWAY AND DAMAGED THE CAR TRYING TO BACK UP TO A SAFER SPOT. SORENTO WAS TOWED, DEALER KEPT IT FOR THREE DAYS AND SAID THEY'D FIXED THE PROBLEM, BUT KIA SAID THE BODY DAMAGE WAS OUR PROBLEM. TODAY, APRIL 30, I WAS DRIVING WHEN IT WENT "CLUNK" - (APPROX 21,500 MILES AT 47 MPH) ENGINE RAN BUT NO/LITTLE POWER FROM TRANSMISSION; I PULLED OVER, SHUT THE IGNITION OFF AND RESTARTED AFTER A MINUTE OR SO - I AM HOME AND THE CAR IS GOING TO THE DEALER. THIS CAR SCARES ME - IF THIS HAPPENS IN OTHER CIRCUMSTANCES I SEE THE REAL POSSIBILITY OF A SERIOUS ACCIDENT. HOW DO I REPORT THIS PROBLEM? OTHER THAN TRADING IT (AND GIVING THE DANGER TO SOMEONE ELSE), WHAT ARE MY OPTIONS? THIS IS OUR SECOND DANGEROUS INCIDENT . . . I DON'T BELIEVE ANYONE AT KIA REALLY CARES. *JS

Mileage: 22,500

Apr 23, 2012

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE CONTACT ATTEMPTED TO PLACE THE GEAR SHIFTER FROM DRIVE TO PARK BUT THE SHIFTER BECAME STUCK IN NEUTRAL. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED IT APPROXIMATELY THREE TIMES BEFORE BEING ABLE TO SHIFT INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

Mar 24, 2012

MY 2011 KIA SORENTO DOWNSHIFTS WHILE AT A HIGH RATE OF SPEED. IT ALSO GETS STUCK AND WHILE THE RPMS ARE RACING, IT WILL NOT SHIFT UP. THE BLUETOOTH DOES NOT WORK PROPERLY AND AM ONLY ABLE TO MAKE A CALL 30% OF THE TIME. BACKUP CAMERAS AND SENSORS ARE INTERMITTENT. WINDOW WILL NOT WORK. BACK DRIVERS SIDE DOOR FELL OFF HINGES WHILE I WAS DRIVING WITH MY CHILD IN THE BACKSEAT. MY PASSENGER SIDE SEAT OVERHEATED AND WOULD NOT TURN OFF. CAUSING MY CAR TO FILL WITH SMOKE ON THE EXPRESSWAY. MANY ISSUES WITH THIS LEMON! SHIFTER WILL NOT GO FROM DRIVE INTO PARK LEAVING ME STRANDED IN MY CAR. VEHICLE HAS NO POWER....POOR ENGINE. PAINT AND CHROME OF HANDLES ARE COMING OFF. PULLS TO THE LEFT AND ESC LIGHT COMES ON ALL THE TIME. *TR

Mileage: 1,200

Mar 16, 2012

1ST PROBLEM: I BOUGHT THE CAR, DROVE IT OFF THE LOT, DEALERSHIP DID NOT GET IT INSPECTED SO I HAD TO TAKE IT AT 10 MILES TO GET AN INSPECTION STICKER ON IT! 2ND PROBLEM: IMMEDIATELY AFTER BUYING THE CAR, I NOTICED ALL THE WINDOWS AND DOORS RATTLED. TOOK IT TO KIA IN KINGWOOD 5 TIMES AND THEY COULD NEVER HEAR THE SOUND AND/OR FIXED OTHER THINGS ON THE CAR THAT DID NOT NEED TO BE FIXED. PROBLEM STILL EXISTS. 3RD PROBLEM: ENGINE LIGHT KEPT COMING ON, 3 VISITS LATER, I NEEDED A NEW TRANSMISSION, AT 13,000 MILES..SOMETHING WRONG WITH SENSOR THAT MEASURES FLUIDS?? 4TH PROBLEM: TAKING BACK AT 14,500 MILES ON MONDAY(3/18/12) TO GET DOORS CHECKED OUT NOW ELECTRONICS ARE MESSED UP AND LOUD NOISE EVERYTIME I LOCK OR ROLL DOWN WINDOWS. ALSO, CANT GET KEY TO TURN IN IGNITION ALOT!! WHAT A PIECE OF CRAP!!!!!!!!!!!!!!!!!!!!!!!! *TR

Mileage: 10

Mar 8, 2012

SOMETIME IN OCT. 31, 2011, MY KIA SORENTO 2011 FAILED TO START UP. IT TOOK ME TO DIAL MY CELL AND CALL KIA ROADSIDE ASSISTANCE TO DEAL WITH THIS PROBLEM. AND NOW, MARCH 6, 2012, ANOTHER PROBLEM, WORSE THAN THE FIRST, OCCURRED. IT WAS TUESDAY MORNING, WHILE I'M EXCITED TO REPORT TO WORK EARLY FOR A SCHEDULED POST CONFERENCE WITH THE ASST. PRINCIPAL, ONE OF MY EVALUATORS, I JUST CAN'T WORK AND GET THE POST CONFERENCE DONE DUE TO THE FAILURE OF MY KIA SORENTO 2011 TO MOVE VIA D SHIFT. I WENT OUTSIDE TO SEE WHAT HAPPEN BUT I DON'T SEE ANY OUTSIDE TROUBLE UNTIL ANOTHER DRIVER ASKED ME WHAT'S WRONG AND HEARD SOMETHING UNDERNEATH FROM MY KIA SORENTO 2011 THEN HE SAID --- TRANSMISSION. I CALLED KIA ROADSIDE ASSISTANCE AND WAITED FOR ALMOST THREE HOURS UNTIL WE GET THERE AT ORR KIA-MITSUBISHI DEALER SHREVEPORT (SAME DEALER WHERE I GOT MY KIA SORENTO 2011). I WAS TOLD TO RENT A CAR FOR 2 - 3 DAYS SINCE THEY CAN'T PROVIDE ME A DEALER'S TEMPORARY CAR TO KEEP ME GOING AND DO WHAT I'M SUPPOSED TO DO. AFTER 2 DAYS, I CALLED AND WAS TOLD THAT INDEED TRANSMISSION IS THE PROBLEM. *TR

Feb 27, 2012

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM STOPS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

Feb 9, 2012

02/23/2011 VEHICLE WOULD NOT START; DEALER REPLACED BRAKE SWITCH. 10/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED BATTERY. 11/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED TRANSMISSION SHIFTER. 01/05/2012 VEHICLE WOULD NOT START; DEALER COULD NOT FIND PROBLEM, STARTED AFTER BATTERY JUMP. 01/29/2012 VEHICLE WOULD NOT START; CALLED FOR TOW; VEHICLE STARTED AFTER 40 MINUTES OF NUMEROUS ATTEMPTS. 02/07/2012 VEHICLE WOULD NOT START; VEHICLE STARTED AFTER 30 MINUTES OF NUMEROUS ATTEMPTS. 02/09/2012 VEHICLE WOULD NOT START; TOWED TO DEALER. SOMETHING IS OBVIOUSLY WRONG WITH THESE PUSH-BUTTON STARTERS! 5 TOWS WITHIN ONE YEAR PLUS OTHER NON-START TIMES?! KIA NEEDS TO RECOGNIZE THEY HAVE A PROBLEM! *TR

Mileage: 11,815

Feb 6, 2012

WHILE ON VACATION IN SOUTH FLORIDA, I WAS TRAVELING ON A CITY STREET AT APPROXIMATELY 45 MPH IN MY 2011 KIA SORENTO SX (6 CYL, AUTO TRANS), WHEN THE ENGINE SUDDENLY BEGAN RACING (BUT NOT ACCELERATING), AND I FELT A HEAVY THUMP IN THE REAR END OF THE VEHICLE, AS IF IT HAD BEEN STRUCK BY ANOTHER VEHICLE. THERE WERE NO OTHER VEHICLES NEAR ME, AND NO WARNING LIGHTS CAME ON. WHEN I PULLED OVER TO CHECK THE VEHICLE, THERE WAS NO VISIBLE DAMAGE. THE VEHICLE WAS PURCHASED IN OCTOBER, 2010 AND THIS WAS THE FIRST TIME I HAD THE PROBLEM IN 12,000 MILES OF USE. I TELEPHONED MY KIA DEALER IN PENNSYLVANIA AND WAS TOLD THAT IF NO WARNING LIGHTS CAME ON THEY WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM UNLESS IT WERE DUPLICATED DURING A TEST DRIVE. THEY DID TELL ME TO TAKE THE CAR TO A KIA SERVICE DEPARTMENT IF IT HAPPENED AGAIN. *TR

Mileage: 12,000

Jan 16, 2012

I WAS DRIVING TO WORK ON MONDAY JAN. 9TH GOING APPROXIMATELY 60 MPH, WHEN ALL OF A SUDDEN THE CAR JERKED VIOLENTLY. THEN THE CAR LOST POWER I HAD TO PULL OVER IT WOULD NOT DRIVE, I WAS PUSHING THE ACCELERATOR BUT IT WOULD NOT RESPOND. ALSO THE TACH QUIT WORKING, CHECK ENGINE LIGHT CAME ON. I CALLED MY HUSBAND WHO CALLED AND SCHEDULED SERVICE WITH OUR LOCAL KIA DEALERSHIP. ON MY WAY HOME IT DONE THE SAME EXACT THING I HAD TO PULL OVER AGAIN, LUCKILY BOTH TIMES THERE WAS NOT A CAR FOLLOWING TOO CLOSELY. MY HUSBAND DROVE THE CAR TO THE DEALERSHIP AND THEY KEPT IT FOR 4 DAYS AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. WE PICKED IT UP ON SUNDAY THINKING EVERYTHING WAS FINE, WE MADE IT HOME AND WENT TO THE STORE. ON THE WAY BACK COMING ACROSS THE POMEROY MASON BRIDGE IT JERKED AGAIN VERY HARD AND WE HAD TO COME TO A STOP IN TRAFFIC! WE CALLED TO SCHEDULE ANOTHER APPOINTMENT FOR THURSDAY JAN. 19. ON MY WAY TO WORK TODAY JAN. 16 IT DONE THE SAME EXACT THING! I DON'T FEEL SAFE DRIVING THIS WITH MY 2 KIDS IN THE BACK SEAT. *TR

Mileage: 10,900

Jan 14, 2012

I WAS DRIVING ON I-95 AT APROX. 65 MPH AND FELT A SEVERE JOLT. THIS COULD HAVE CAUSED AN INEXPERIENCED DRIVER LIKE EITHER OF MY KIDS TO LOOSE CONTROL. I INITIALLY THOUGHT SOMEONE HAD HIT THE REAR OF MY CAR. THERE DIDN'T SEEM TO BE ANY OTHER VEHICLES CLOSE ENOUGH TO HAVE HIT ME, SO I PULLED OVER ONTO THE SHOULDER TO SEE IF I HAD HIT SOMETHING. EVERYTHING LOOKED FINE SO I PROCEEDED TO GET BACK ONTO THE HIGHWAY. I NOTICED THE CAR WAS SLUGGISH AND THEN NOTICED IT WAS NOT SHIFTING GEARS. AS I CONTINUED TO ACCELERATE THE ENGINE RPM CONTINUED TO CLIMB SO I HAD TO DRIVE BELOW 45MPH.WHEN THE SHIFTER WAS MOVED TO THE MANUAL SIDE IT WAS IN 4TH GEAR. I PULLED OVER ONTO THE SHOULDER AGAIN AND SHIFTED INTO NEUTRAL AND DRIVE A FEW TIMES BUT IT WOULD ALWAYS GO BACK TO 4TH GEAR WHEN IN DRIVE. I HAD TO DRIVE THE REST OF THE WAY, ABOUT 20 MILES AT A SLOWER SPEED WITH THE FLASHERS ON. THIS MORNING I CHECKED OUT THE CAR AND IT WAS OPERATING NORMALLY. I WILL BRING THE VEHICLE TO KIA, BUT WILL NOT LET OTHER FAMILY MEMBERS DRIVE THE CAR UNLESS I AM CERTAIN IT IS CORRECTED. I NOW SEE THERE ARE A LOT OF THE SAME COMPLAINTS ON EDMONDS. COM. IS THERE A RECALL FOR THIS? I COULD NOT FIND ONE ON YOUR WEB-SITE. *TR

Mileage: 10,325

Dec 17, 2011

I WAS DRIVING ABOUT 40 MPH, WHEN THE VEHICLE APPEARED TO MISS/SKIP GEARS! IT FELT AS IF THE VEHICLE WAS GOING TO STOP ALTOGETHER, AND I DEFINITELY LOST ACCELERATION ABILITY. NEXT THE MALFUNCTION INDICATOR LIGHT CAME ON AND IT HAS NOT GONE OFF. I AM GOING TO TAKE THE VEHICLE IN TO THE DEALER ON 12/17/2011 TO SEE WHAT MAY BE CAUSING A PROBLEM LIKE THIS. *TR

Mileage: 14,888

Dec 9, 2011

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT AFTER DRIVING 2 MPH OVER A DITCH, THE VEHICLE FAILED TO ACCELERATE PROPERLY. THE CONTACT ALSO STATED PRIOR TO THE FAILURE THE TRANSMISSION WAS REPLACED BY THE DEALER. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO ADDRESS THE CURRENT FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 14,980.

Mileage: 14,980

Nov 24, 2011 Crash

MY 2011 KIA SORENTO 2.4 L W/ AUTO TRANNY FWD WAS FIXED ON RECALL ALMOST TWO MONTHS AGO.AFTER DRIVING 26 DAYS I HAD BAD ACCIDENT. FROM MY HOUSE TO WORK I STOPPED AT MCDONALD REST. TO BUY BREAKFAST. I GOT ON, STARTED MY VEHICLE, STEP ON MY BRAKES TO ENGAGE IN REVERSE, THE VEHICLE START SHAKING, REVERSED, SPAN 360 DEGREES, HIT THE RAILINGS AND RAMP OF THE RESTAURANT AND DRIVE FORWARD IN THE MIDDLE OF THE PARKING LOT. IT STOP BECAUSE THE TWO CONTROL ARM/AXLES WERE DAMAGED. I WAS SHAKEN AND IT WAS HARD TO REMEMBER WHAT REALLY HAPPENED WHAT I EXPLAINED WAS THE SAME AS WHAT THE WITNESS SAW WHILE LINING UP ON THE DRIVE THRU TO ORDER HER BREAKFAST. THE WITNESS CAME OVER AND HELPED ME. THE DAMAGED WAS SO EXPENSIVE THAT I HAVE TO FIX THE DAMAGE THRU MY INSURANCE. I HAD THE VEHICLE FIXED BY RELIABLE SHOP NOT BY KIA DEALERSHIP IN ORDER FOR ME TO VERIFY IF THE ACCIDENT WAS THE CAUSE OF THE RECALL REPAIR. I ALMOST FORGOT THAT ON THE EARLY MORNING BEFORE THE ACCIDENT THE VEHICLE REVERSED FROM MY GARAGE @ UNREASONABLE SPEED THAT I HAVE TO CONTROL BY APPLYING THE BRAKES. THE VEHICLE IS DRIVABLE AND I AM STILL WAITING FOR SOME PARTS FROM KIA. DO I HAVE TO NOTIFY KIA WHAT HAPPENED OR WAIT UNTIL THE PROBLEM HAPPEN AGAIN. WHAT IS YOUR ADVISE. AS OF NOW I AM DRIVING THE VEHICLE AND I HAVE PHOBIA EVERYTIME I BACK UP, AT LEAST I AM AWARE WHAT HAPPENED. THANK YOU *TR

Mileage: 12,000

Nov 6, 2011

THE TRANSMISSION WILL NOT SHIFT FROM DRIVE TO REVERSE/PARK AT INTERMITTENT TIMES. THE VEHICLE MUST BE PUT INTO NEUTRAL, TURNED OFF, AND RESTARTED IN ORDER TO SHIFT INTO PARK/REVERSE. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE NEAREST KIA DEALER. THE SERVICE TEAM STATED THAT THEY COULD NOT RECREATE THE PROBLEM AND DID NOTHING TO CORRECT THE ERROR. *TR

Mileage: 19,000

Oct 27, 2011

I WAS DRIVING ON THE X-WAY AT ABOUT 65MPH AND FELT A HUGE JOLT AND HEARD A LOUD BANG AND THE SAME TIME AND THE VEHICLE SEEMED TO LOSE CONTROL A BIT. I WORKED THE SHIFT GEAR TO TRY TO REGAIN CONTROL AND GOT OFF THE X-WAY, AND TURNED AROUND TO SEE WHAT I HAD HIT OR RUN OVER. NOTHING WAS IN THE ROAD. I MADE IT HOME AND MADE A SERVICE APPOINTMENT AT THE NEAREST KIA DEALERSHIP. I BARELY DROVE FOR 3 DAYS UNTIL THE APPOINTMENT ON TUESDAY, 10/25/11. DURING THAT TIME WE FOUND INFORMATION ABOUT THE FAULTY TRANSMISSION RECALL ON THE NHTSA SITE (KIA SAFETY RECALL #SC089) THAT IS RELATED TO THE 2WD AUTOMATIC SORENTO. HOWEVER, THE SYMPTOMS DESCRIBED ARE EXACTLY THE SAME AS I EXPERIENCED ON MY AWD VEHICLE. KIA DROVE IT FOR ABOUT 5 MINUTES AND WHEN THE SAME PROBLEM DIDN'T PRESENT FOR THEM, THEY TOLD ME NOTHING WAS WRONG AND TO TAKE IT HOME. THE KIA SERVICE TEAM DIDN'T SEEM TO BE AWARE OF THE NHTSA RECALL. I HAVE CONTACTED KIA BY PHONE AND ALSO BY E-MAIL IN AN ATTEMPT TO GET THE DEFECTIVE PARTS REPLACED. I AM WAITING ON A RESPONSE. I DON'T HAVE A BACK-UP CAR, AND I NEED TO DRIVE EVERY DAY TO KEEP MY JOB, ETC. PLEASE EXPAND THE NHTSA ACTION NUMBER PE11010 - KIA SAFETY RECALL # SC089 TO INCLUDE THE 2011 AWD KIA SORENTO MODELS AND HELP ME GET THIS VEHICLE REPAIRED WHILE IT IS STILL UNDER WARRANTY AND BEFORE A CRASH TAKES MY LIFE OR THAT OF SOMEONE ELSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Mileage: 3,108

Oct 23, 2011

BRAND NEW KIA SORENTO (4,000 MILES) NEEDS TO HAVE A COMPLETELY NEW TRANSMISSION AFTER THE TRANSMISSION WENT OUT DRIVING DOWN THE HIGHWAY. *TR

Mileage: 4,000

Oct 16, 2011

TRANSMISSION ISSUES. DRIVING AT 30MPH WHEN I NOTICE SUDDENLY THE TRACTION CONTROL AND DOWNHILL ASSISTANCE LIGHTS CAME ON THE DASHBOARD. I TRIED TO TURN IT OFF BUT I COULDN'T, IT JUST WOULD GO AWAY. AT THE NEXT STOP SIGN I PUT THE CAR ON PARK WHEN IT FOR MY SURPRISE IT GOT STUCK, WOULD NOT GO FW OR REVERSE. I HAD TO TURN THE CAR ON AND OFF A FEW TIMES WHEN I WAS FINALLY ABLE TO GET IT TO WORK. THE TRANSMISSION GOT STUCK A FEW TIMES BEFORE AND WHEN I INQUIRED THE DEALERSHIP THEY RAN SOME TESTS AND SAID EVERYTHING IS FINE. AFTER DOING SOME RESEARCH I FOUND OUT THIS IS COMMON ISSUE ON 2011 KIA SORENTO. SEVERAL CUSTOMERS HAD THE TRANSMISSION REPLACED ONCE, TWICE AND EVEN 3/4 TIMES AND THE SAME THING HAPPEN OVER AND OVER. IT SEEMS TO ME KIA DOES NOT CARE, IT IS A SAFETY HAZARD AND A RIP OFF FOR A $25K CAR WITH LESS THAN 17K MILES. *TR

Mileage: 17,000

Oct 9, 2011

I WAS ACCELERATING FROM A STOPLIGHT, AND THE TRANSMISSION DID NOT ENGAGE, AND VEHICLE SEIZED TO ACCELERATE. THERE WAS A LOUD GEAR GRINDING NOISE WHEN GEAR WAS ENGAGED, BOTH FORWARD AND REVERSE. CAR STARTED FINE AFTERWARD, BUT SAME GEAR GRINDING OCCURRED WHEN PLACED IN GEAR, WITH NO VEHICLE MOTION. *TR

Mileage: 28,000

Oct 6, 2011 Crash

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT TWO CHILDREN WERE ABLE TO SHIFT THE VEHICLE INTO NEUTRAL WHEN IT WAS PARKED AND SHUT OFF. AS A RESULT, THE VEHICLE ROLLED FORWARD UNTIL CRASHING INTO BUSHES. BOTH CHILDREN SUFFERED MINOR INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED TO ITS SPECIFICATIONS. THE CONTACT WAS ALSO INFORMED THAT ALL VEHICLES MADE BY THIS MANUFACTURER COULD BE SHIFTED OUT OF PARK IN THE SAME MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNAVAILABLE.

Mileage: 13,000

Sep 20, 2011

PLACING THE CAR IN REVERSE RESULTED IN A LOUD "CLUNK" FELT IN THE TRANSMISSION AREA. HOWEVER, THE VEHICLE DROVE NORMALLY FOR A SHORT PERIOD OF TIME (ABOUT 4 MINUTES). AFTER ENTERING A HIGHWAY AND BEGINNING TO ACCELERATE TO MERGE WITH TRAFFIC, THERE WAS A MUCH LARGER "CLUNK" FORM THE TRANSMISSION AREA, FOLLOWED BY A METALLIC WHINING/WHIRRING NOISE FORM THE SAME AREA, AND LOSS OF SPEED. THE ENGINE REMAINED RUNNING, BUT THE VEHICLE WOULD NOT ACCELERATE. I PULLED THE CAR OFF THE MAIN ROAD, AND HAD A DIFFICULT TIME GETTING THE CAR INTO THE "PARK" GEAR SO I COULD TURN THE VEHICLE OFF. KIA ROADSIDE ASSISTANCE CAME AND TOWED THE VEHICLE TO A KIA DEALERSHIP FOR REPLACEMENT OF THE TRANSMISSION. *TR

Mileage: 19,884

Sep 18, 2011

EVER SINCE BOUGHT NEW (SORENTO SX 6CYL.) IN APRIL 2011, THERE HAS BEEN A INTERMITTANT ISSUE WITH NO ENGINE RESPONSE FROM STOP FOR 2-3 SECONDS. RPM'S STAY AT IDLE SPEED, THEN IT SUDDENLY TAKES HOLD AND RUNS FINE. ONLY HAPPENS FROM STOP, AND ONLY ABOUT ONCE OR TWICE EVERY 2-3 DAYS. DEALER CANNOT DUPLICATE PROBLEM, NO CODES. DANGEROUS SITUATION WHEN PULLING OUT INTO TRAFFIC FROM A STOP. I CANNOT DUPLICATE IT UNDER ANY DRIVING CIRCUMSTANCES. ALSO, IF I APPLY BRAKE DURING THIS "HESITATION" THERE IS NO ENGINE ACCELERATION WHILE I HOLD THE BRAKE. I FEEL SURE IT IS IN THE "FLY BY WIRE" SYSTEM, BUT DEALER HAS NO CLUE. I HAVE TO "FEATHER" THE ACCELERATOR FROM STOP WHENEVER I AM CONCERNED ABOUT ONCOMING TRAFFIC. *TT

Mileage: 1,000

Sep 14, 2011

THIS 2011 KIA SORENTO LX IS A V6, KEY START WITH 13,000 MILES PURCHASED NEW IN DECEMBER 2010. THE PROBLEM STARTED AS A CLICKING NOISE OCCURRING BETWEEN REVERSE AND DRIVE. THEN THE CLICKING BECAME MORE NOTICEABLE WHEN I PUSHED ON THE BRAKE. IT DID NOT HAPPEN EVERY TIME BUT ENOUGH TO BE ANNOYING AND CAUSING CONCERN OF WHAT THE NOISE MEANT. I TOOK IT INTO THE DEALERSHIP WHERE THEY ASKED ME TO SHOW THEM THE PROBLEM. THE NOISE WAS ESPECIALLY LOUD BETWEEN NEUTRAL AND DRIVE. THEY REPLACED A DEFECTIVE SHIFTER. THIS FIXED THE CLICKING. *KB

Mileage: 13,000

Sep 11, 2011

DELAY IN ACCELERATION AFTER APPLYING BRAKES. THIS HAPPENS FROM A DEAD START AND ALSO WHILE MOVING. ESPECIALLY BAD WHEN TRYING TO BACK UP A GRADE. (EX.) WHILE BACKING UP A GRADE SUCH AS A DRIVEWAY TO THE GARAGE I BACK UP AND THEN HIT MY BRAKE TO STOP. I THEN REALIZE I NEED TO BACK UP A LITTLE FARTHER. I TAKE MY FOOT OFF OF THE BRAKE AND PUSH THE ACCELERATOR. INSTEAD OF GOING BACKWARDS I DRIFT FORWARD. IN MY MIND I AM THINKING I DON'T HAVE THE ACCELERATOR PUSHED DOWN SO I PUSH HARDER AND ABOUT THAT TIME THE ACCELERATOR KICKS IN AND I GO FLYING BACKWARDS TOWARD THE GARAGE DOOR. (EX.2) I AM TRYING TO BACK A BOAT INTO THE RIVER. I BACK UP AND HOLD MY FOOT ON THE BRAKE. I NEED TO PULL BACK OUT OF THE WATER SOME SO I QUICKLY RELEASE MY FOOT FROM THE BRAKE AND PUSH THE ACCELERATOR. NOW INSTEAD OF GOING FORWARD THERE IS A DELAY IN ACCELERATION AND I DRIFT FURTHER INTO THE RIVER. (SOMEONE IS GOING TO HAVE A VERY BAD ACCIDENT) MULTIPLY THIS OCCURRENCE AT EVERY STOP SIGN. ESPECIALLY WHERE THERE IS A GRADE INVOLVED. IN MY OPINION I BELIEVE THIS IS A DESIGN IN THE COMPUTER FOR WHAT EVER REASON AND IT IS A VERY DANGEROUS ONE. *TR

Mileage: 100

Sep 6, 2011

VEHICLE SUDDENLY DOWN SHIFTS USUALLY AT APPROX. 65 MPH. TIRES SQUEAL SENDING ME LURCHING FORWARD. WHIPLASH! RPM SHOOTS UP TO 6000 AND STAYS THERE UNTIL I EXIT THE HIGHWAY AND SLOW DOWN BELOW 40MPH. THIS HAS HAPPENED 5 TIMES IN THE 4 MONTHS I'VE OWNED THE VEHICLE. ONCE I WAS PULLING INTO TRAFFIC AND THE CAR WOULD NOT MOVE! I HAD RUSH HOUR TRAFFIC COMING AT ME FROM BOTH DIRECTIONS. DEALER KEEPS SAYING THEY CAN'T REPLICATE THE PROBLEM. MY FAMILY IS GOING TO BE VERY WEALTHY WHEN I DIE IN THIS DEATH TRAP. *TR

Mileage: 200

Aug 28, 2011

I PURCHASED A BRAND NEW 2011 KIA SORENTO FROM KIA. I WAS DRIVING ON THE HIGHWAY WITH MY FAMILY AND SUDDENLY I FELT LIKE I HIT A BRICK WALL AND A MY SORENTO RPM GUAGE JUMPED TO 6000 RPM. I PULLED OVER AND LOOKED UNDER THE HOOD FOR ANY VISUAL DAMAGE WHICH I COULD NOT FIND, I THEN PROCEEDED TO PUT THE CAR IN DRIVE AND I NOTICED THE CAR WOULD NOT SHIFT FROM 1ST GEAR. AGAIN I WAS ON THE HIGHWAY WITH MY I YEAR OLD. I CALLED ROADSIDE ASSISTANT FOR THE 1ST TIME IN MY LIFE AFTER OWNING OVER 20 NEW CARS. MY CAR WAS TOWED AND MY FAMILY WAS STUCK OUT OF TOWN WITH NO VEHICLE FOR TWO DAYS. THE DEALER LOOKED AT MY CAR AND SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. OF COURSE NOT! I CALL KIA CORP AND THE JUST TOOK MY NAME AND PROVIDED ME WITH A CASE #. WHAT ABOUT BEING STRAINDED WITHOUT A CAR FOR 2 DAY AND LUCKLY I HAD FAMILY NEAR BY FOR A PLACE TO STAY. I RECEIVED A CALL FROM THE DEALERSHIP INFORMING ME THAT KIA HAD ISSUED A TRANSMISSION SOFTWARE UPGRADE, SO AFTER THE UPDATE MY CAR WAS DRIVING LIKE NEW AGAIN. THAT'S WHEN I NOTICED ABOUT 2 WEEKS LATER ON MY WAY TO WORK I FELT THAT SAME FEELING LIKE HITTING A BRICK WALL. THE DEALER STILL HAS NOT ADDRESSED THE CONCERN AND THEIR ONLY SOLUTION IS A SOFTWARE UPDATE. THIS WILL BE MY SECOND KIA THAT I HAVE OWNED AND THE LAST!!!! 6YR 100,000WARRANTY IS NOT WORTH THE DRAMA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Mileage: 28,300

Aug 17, 2011

MY KIA SORENTO 2011 MANUAL TRANSMISSION IS JERKING WHILE WE DRIVING OR COMING OUT OF A FULL STOP BUT THIS IS RANDOM, SHES BEEN AT THE DEALER ON 4 OCASIONS BUT THEY CAN NOT FIGURE OUT WHATS WRONG, THE COMPUTER DID NOT ADVISE OF ANY PROBLEM SO WE CONTINUE USING THE CAR AND MAKE NOTES OF WHEN IT HAPPENS THE DEALER TOLD US WHEN IT HAPPEND MORE OFTEN THEN TAKE HER BACK, SO IF ANYBODY HAS AN IDEA OF WHAT IT CAN BE WE WOULD LIKE TO HEAR FROM YOU, THANKS. *KB

Mileage: 18,000

Aug 8, 2011

AUTOMATIC TRANSMISSION SLIPS ON SHOW UPSHIFTS, INTERMITTENTLY. BEGAN @ 3500 MILES. CHECK ENGINE LIGHT CAME ON. CODE INITIALLY READ AS "TRANSMISSION TEMP LIGHT FLUID". DEALER RESET CODE, COULD NOT DUPLICATE PROBLEM. CHECK ENGINE LIGHT RECURRED WITH SAME CODE FOR "TRANSMISSION FLUID TEMPERATURE SENSOR". CONTINUED INTERMITTENT PROBLEMS WITH SLUGGISH UPSTARTS AT LOW SPEEDS AND HARD SHIFTS INTO GEAR. INTERMITTENT PROBLEMS WITH CHECK ENGINE LIGHT DISPLAYING FOR 24 HOURS AND THEN DISAPPEARING WITHOUT STORING CODE. DEALER REPLACING TRANSMISSION @ 4800 MILES

Mileage: 3,500

Aug 7, 2011

TRANSMISSION BROKEN FOR 4TH TIME. VEHICLE TOWED FOR 4TH TIME. ONE NEW TRANSMISSION INSTALLED IN NOV 2010. ON 04 AUG 2011, WHILE AT BANK, MULTIPLE WARNING LIGHTS CAME ON AND VEHICLE, WITH MY SPOUSE, A US NAVAL VETERAN AND (DISABLED), WHEN SHE COULD NOT PUT VEHICLE IN PARK, NEUTRAL, OR REVERSE. AS SHE SAT CRYING FOR THE 4TH TIME THE VEHICLE HAS LET HER DOWN, SHE GOT THE ATTENTION OF 2 WOMEN WHOM CAME OVER AND NOTED THE PROBLEMS AND TOOK PHOTOS FOR WHEN THE DEALERSHIP "CROWN KIA" IN TYLER TEXAS SAYS "WE CANT DUPLICATE YOUR CONCERN." WE ARE NOW WRITING OUR SECOND DEMAND LETTER AND WILL TAKE KIA TO CIRCUIT COURT TO GET OUR MONEY BACK AND GET AWAY FROM THIS DANGEROUS VEHICLE THAT HAS LEFT MY WIFE STRANDED FOR THE 4TH AND LAST TIME DUE TO GROSS NEGLEGENCE AND VIOLATION OF THE MAGNUSSON MOSS WARANTY ACT AND THE STATE OF TEXAS LEMON LAWS. THE CRUISE CONTROL HAS BROKEN 3 TIMES AND IS STILL BROKEN. THE VEHICLE HAS PULLED TO THE RIGHT SINCE PURCHASE. THE KIA SORENTO HAS LEFT MY SPOUSE STRANDED ON MULTIPLE OCCASIONS INCLUDING AN OUT OF STATE TRIP TO FT. BRAGG NC WHILE ATTEMPTING TO VISIT ACTIVE DUTY SON HOME FROM IRAQ. AND THE ICING FOR ALL POTENTIAL/FUTURE KIA OWNERS, THIS IS OUR 7TH KIA. YES, THIS IS HOW KIA REWARDS CUSTOMER LOYALTY. *TT

Mileage: 24,000

Aug 4, 2011

A COUPLE OF MONTHS AGO I TOOK MY 2011 KIA SORENTO IN BECAUSE I FELT SOMETHING WAS WRONG WITH THE TRANSMISSION. WHEN I DRIVE IT, IT FEELS LIKE IT IS NOT SHIFTING PROPERLY. THE RPM'S WOULD GO UP TOO HIGH BEFORE IT WOULD SHIFT GEARS. IT IS AN AUTOMATIC. THEY SAID THEY DROVE IT BUT DID NOT FEEL ANYTHING AND GAVE IT BACK TO ME. TODAY I DROVE IT AND WHEN I WENT TO PUT IT IN PARK IT WOULD NOT GO BEYOND NEUTRAL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOOK IT IN. THEY WERE VERY VAGUE ABOUT WHAT IT COULD BE AND JUST SAID THEY HAVE HAD SEVERAL COME IN WITH THIS PROBLEM. IT CONCERNS ME THAT MY TRANSMISSION IS GOING OUT. I SEE WHERE THERE HAVE BEEN INVESTIGATIONS INTO THE 2011 KIA SORENTOS FOR TRANSMISSION FAILURE. HAVE YOU ENCOUNTERED ANY HAVING THE PROBLEM OF BEING ABLE TO SHIFT OUT OF DRIVE? *TR

Mileage: 13,000

Jul 26, 2011

WHILE DRIVING ON HIGHWAY APPROXIMATELY 75 MPH, CAR SUDDENLY JOLTED LIKE I HIT SOMETHING. IT JERKED VERY HARD AND DECELARATED. THE RPMS ALSO WENT UP MUCH HIGHER LIKE IT SHIFTED TO A LOWER GEAR. PULLED ONTO SHOULDER OF ROAD AND TURNED CAR OFF. SAME THING HAPPENED 2 DAYS PRIOR WHILE CRUISE CONTROL WAS SET AT 71 MPH. FIRST TIME, WAS ABLE TO RESTART CAR AND CONTINUE THE 20 MILE DRIVE TO WORK. TODAY, CAR WOULD NOT RESTART AND HAD TO HAVE TOWED. WHEN ARRIVED AT DEALERSHIP, CAR STARTED WITHOUT ISSUES. SERVICE MANAGER SAID THEY HOOKED UP THE DIAGNOSTIC COMPUTER AND THERE WERE NO PROBLEMS WITH CAR. THE TECHNICIAN DROVE THE CAR ABOUT 30 MILES AND WAS UNABLE TO REPLICATE PROBLEM.

Mileage: 23,000

Jul 25, 2011

*ALTERED MILEAGE , * DRIVE AND EMISSIONS, CHECKED ENGINE LIGHT ON, FUEL CAP REPLACED, 2 JOURNAL PREFIXES, REPAIR KIT WIRING, BRACE ADDED FOR WIRES TO KEEP FROM TOUCHING TAIL PIPE, TRANSMISSION GEARS HAD TO BE REPLACED DUE TO MY VEHICLE NOT BEING ABLE TO SHIFT TO THE NEXT GEAR, AND GETTING STUCK IN GEARS KEEPING ME FROM BEING MOBILE IN TRAFFIC. MY WINDOWS GET STUCK IN POSITIONS ALL THE TIME WHEN LEAVING DRIVE THRU WINDOWS ETC. AND I HAVE TO PULL OVER,STOP THE CAR, TURN IT OFF AND RESTART A COUPLE OF TIMES. *ALTHOUGH SHIFT GEARS HAVE BEEN REPLACED, MY VEHICLE (WITH MY FAMILY IN IT THANK GOD AT SAFE SPEEDS) WILL NOT SHIFT/GO TO THE NEXT GEAR, BECOMING IMMOBILE. IF PARKING AT A STORE, WORK ETC. OFTEN I CAN NOT PUT MY VEHICLE INTO PARK, IT REMAINS STUCK IN DRIVE OFTEN MAKING ME LATE FOR APPOINTMENTS. MY DASHBOARD/CLUSTERS WERE REPLACED BEHIND THE STEERING WHEEL AREA DUE TO SIGNAL LIGHTS NOT WORKING. MY ODOMETER WAS REPLACED ON MY KIA SORENTO ALTERING THE ACTUAL MILEAGE (MY 'SPEEDOMETER REPLACEMENT RECORD' ON THE INSIDE WAS FILLED IN BY AN AUTHORIZED KIA DEALER). NOW WE HAVE YET ANOTHER RECALL ON MY VEHICLE FOR ADDING FRONT SPRING PROTECTION RECALL # SC091. I'M SURE I HAVE LEFT OFF A COUPLE OF REPAIRS, BUT THIS IS JUST RIDICULOUS. I BOUGHT A NEW CAR SO I COULD AVOID CONSTANT WAITING AT VEHICLE REPAIR/SERVICE DEPARTMENTS. I REALLY WISH THEY WOULD JUST REPLACE MY 2011 VEHICLE; I DO NOT WANT TO BE CUT SHORT WHEN TRADING MY VEHICLE SOME YEARS FROM NOW DUE TO AN INACCURATE ODOMETER READING AND TRANSMISSION PROBLEMS. *TR

Mileage: 4,066

Jul 22, 2011

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SWITCH GEARS WHILE DRIVING 55 MPH. THE CONTACT HAD TO SHUT OFF THE ENGINE TO ALLOW THE VEHICLE TO COOL IN ORDER TO PROCEED WITH DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN IS UNAVAILABLE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 5,000.

Mileage: 3,000

Jul 20, 2011

DRIVING AT ABOUT 45 MPH, DRY, CLEAR CONDITIONS. FOR NO APPARENT REASON, HEARD A LOUD THUD AND FELT A SHARP JARRING. THERE WAS NO COLLISION, NOR DID I HIT ANYTHING IN THE ROAD. TRANSMISSION IMMEDIATELY WENT INTO SAFETY OR "LIMP" MODE. DEALER COULD NOT DIAGNOSE PROBLEM. VEHICLE RESET WHEN RESTARTED. *KB

Mileage: 25,000

Jul 11, 2011

MY 2011 KIA SORENTO IS STUCK IN THE DRIVE POSITION. THIS HAS OCCURRED ON AND OFF FOR A FEW MONTHS BUT WAS ALWAYS ABLE TO MANIPULATE THE BRAKE, AND KEY TO GET THE CAR TO SHIFT. TODAY I LEFT FOR WORK, MADE A QUICK STOP AT THE STORE AND MY KIA WOULD NOT SHIFT INTO PARK. I WAS AE TO PUT IT IN NEUTRAL. I TURNED THE CAR OFF APPLIED THE ER BRAKE GOT WHAT I NEEDED. RETURNED TO THE CAR AND STARTED IT. WAS STILL UNABLE TO SHIFT TO P, OR R. I WAS IN NEUTRAL AND LUCKILY ON A SLIGHT SLOPE SO THE CAR ROLLED BACK ENOUGH TO AVOID HITTING THE BUILDING. PLACE THE CAR IN DRIVE AND WENT ON TO WORK. WHEN I ARRIVED AT WORK THE CAR STILL WOULD NOT GO IN TO ANYTHING BUT N AND D THE TRACTION CONTROL LIGHT AND DOWN SLOP LIGHT CAME ON AND WOULD NOT GO OFF. AFTER A WHILE MY HUSBAND WAS ABLE TO GET THE CAR IN PARK. I THEN LEFT FOR AN APPOINTMENT AND THE CAR WOULD NOT SHIFT OUT OF P. GIGGLED THINGS AROUND AND FINALLY WAS ABLE TO BACK UP AND DRIVE. WHEN I ARRIVED AT MY APPOINTMENT THE KIA WOULD NOT GO INTO R OR P AND IT REMAINED THAT WAY. I HAD TO PLACE THE CAR IN NEUTRAL APPLY ER BRAKE. AFTER WORK I WAS ABLE TO MANEUVER THE GEAR SHIFT ENOUGH TO BE ABLE TO GET IT TO GO INTO REVERSE. I HEARD LOUD CLUNKING NOISES. BACKED UP SLOWLY AND CAREFULLY. PUTTING THE CAR INTO DRIVE I HEARD MORE LOUD NOISES. I THEN PROCEEDED TO THE KIA DEALERSHIP WHERE I PURCHASED THE CAR AND LEFT IT FOR THEM TO CHECK IT OUT. I'M EXTREMELY AGGERVATTED THAT I HAD TO LEAVE MY CAR UNLOCKED ALL DAY WITH THE KEY IN THE EMISSION AND ER BRAKE APPLIED. I HOPE THIS HELPS WITH THE INVESTIGATION OF THE BAD TRANSMISSIONS IN THE KIA. *TT

Mileage: 15,000

Jun 30, 2011

TL* THE CONTACT OWNS 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY. WHEN APPLYING PRESSURE TO THE GASOLINE PEDAL, THE VEHICLE WOULD NOT ACCELERATE;HOWEVER, IT WOULD MAKE A LOUD NOISE. THE TRANSMISSION WAS REPLACED IN FEBRUARY 2011 BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 10,000. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Mileage: 6,000

Jun 29, 2011

I FILED THIS REPORT 6/23/11 ON KIA.COM CONSUMER CARE WEBSITE: 2011 SORENTO LX (4CYL AWD) TRANSMISSION HAS LOCKED UP MULTIPLE TIMES. AT 40 MPH DURING ACCELERATION, LOUD BANG FOLLOWED BY SEVERE JERKING, (HARD DOWN-SHIFT), LOSS OF DRIVE (ENGINE CONTINUES TO RUN BUT DOES NOT SHIFT INTO GEAR), COAST TO STOP,PUT IN PARK. FIRST FEW TIMES IT DROVE OKAY AFTER A COMPLETE STOP AND FROM PARK, THIS LAST TIME IT WOULD NOT SHIFT BEYOND 40 MPH. TOWED TWICE TO DEALER BUT THEY WERE UNABLE TO REPLICATE THE ISSUE IN THE MILEAGE THAT THEY DROVE IT. VEHICLE PURCHASED 01/30/10 WITH 24K MILES. MILEAGE AT THE LAST SERVICE WAS 33K. FIRST EVENT 5/17, OCCURS EVERY 4-5 DAYS OR APPROX 200-250 MI. CHK ENGINE LT / TRANSMISSION LIGHT HAVE NEVER COME ON, COMPUTER DIAGNOSTIC DOESNT REGISTER ANY ISSUES. THE DEALER WAS VERY NICE BUT WITHOUT KIA'S APPROVAL WOULD NOT KEEP THE CAR LONG ENOUGH TO FIND THE PROBLEM. I ASKED KIA DIRECTLY TO PROVIDE A TECH TO DRIVE THE CAR LONG ENOUGH TO EXPERIENCE THE ISSUE BUT THEY HAVE REFUSED TO AUTHORIZE IT AND HAVE ALSO STATED THAT WITHOUT VERIFICATION THEY WILL NOT APPROVE ANY REPAIRS. I AM VERY AFRAID THAT NEXT TIME IT HAPPENS IT WILL CAUSE A SERIOUS ACCIDENT. I HAVE ALREADY HAD TWO CLOSE CALLS ON THE FREEWAY 6/28: THE SAME ISSUE OCCURRED AGAIN 4 DAYS AGO (6/24) ON A NARROW TWO LANE ROAD WHILE ACCELLERATING AFTER A STOP SIGN (AGAIN ABOUT 40-45 MPH). THIS TIME IT LOST ALL DRIVE AND RPM'S DID NOT GO UP WHEN PUSHING THE GAS PEDAL. PUT IT INTO PARK AND TRIED TWO MORE TIMES BEFORE IT FINALLY DROVE. TODAY 6/28, AT A GAS STATION THE CAR WOULD NOT GO INTO REVERSE. AFTER SEVERAL TRIES TO SHIFT INTO ANY GEAR, TURNED IT OFF AND ON AGAIN AND IT DROVE OKAY OUT OF THE STATION BUT 200 YDS LATER AS I WAS ACCELERATING UP THE RAMP TO ENTER I-5 (A 6 LANE FREEWAY DURING EARLY COMMUTE) IT MADE THE SAME LOUD BANG, JERK AND THEN LOST DRIVE, COASTED TO SHOULDER. TURNED ENGINE OFF, WAITED A FEW MINUTES TO RESTART, IT WAS NOT VERY RESPONSIVE BUT I WAS ABLE TO EXIT THE FREEWAY. *TR

Mileage: 31,000

Jun 27, 2011

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE STOPPED AT A STOP LIGHT. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE CONTACT ALSO STATED THAT WHEN DRIVING IN EXCESS OF 60 MPH, THE VEHICLE WOULD NOT ACCELERATE FURTHER WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. A KNOCKING NOISE WAS ALSO HEARD COMING FROM THE FRONT END OF THE VEHICLE, AND THE VEHICLE WOULD INTERMITTENTLY JERK BACKWARDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. A NEW TRANSMISSION WAS INSTALLED 6/29/2011. UPDATED 09/07/2011 *LN *TR

Mileage: 100

Jun 22, 2011

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THE TRANSMISSION STARTING SLIPPING WHILE SHIFTING INTO FIRST GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WAS 7,200. RETURN TO DEALER 8/10/11 TRANSMISSION FLUID LEAKING, TOIL LEAKING, TRANSMISSION STILL STICKS. UPDATED 09/14/2011 *LN THE CONSUMER RETURNED TO THE VEHICLE TO THE DEALER, DUE TO TRANSMISSION FLUID LEAKING, AS WELL AS THE GETTING STUCK. UPDATED 12/05/11

Mileage: 7,200

Jun 14, 2011

PURCHASED A NEW SORENTO LX ON 5-2011, 4CYL, FWD, AUTOMATIC. ON THREE OCCASIONS DURING THE FIRST MONTH I OWNED THE VEHICLE, I HAVE EXPERIENCED UNCOMMANDED DOWNSHIFT FROM 6TH GEAR TO 4TH GEAR AT SPEED. TRANSMISSION THEN LOCKS IN 4TH GEAR UNTIL SHUT DOWN AND RESTARTED. VERY VIOLENT EVENT WHEN IT OCCURS, WITH AN INSTANTANEOUS BANG AND CORRESPONDING IMMEDIATE LOSS OF SPEED. *TR

Mileage: 1,200

Jun 9, 2011

WHILE COMING TO A STOP, THE VEHICLE DOWN-SHIFTED HARD AND THE ENGINE STARTED TO SPUTTER LIKE IT WAS GOING TO CUT OFF. TOOK TO DEALER AND THEY FOUND P0748- PRESSURE CONTROL SOLENOID "A" ELECTRICAL FAULT. THEY PERFORMED A REPROGRAM OF TSM PER TSB# TRA038. DROVE OFF LOT AND IT SHIFTED HARD THREE TIMES ON WAY HOME. DEALER SAID IT WOULD TAKE 100 MILES FOR THE COMPUTER TO RE-LEARN MY DRIVING FOR BEST FUEL MILEAGE. DROVE TO WORK (SHIFTED HARD 5 TIMES) AND DROVE TO RUN ERRANDS. WHILE ON ERRANDS THE VEHICLE SHIFTED DOWN HARD AND ENGINE SPUTTERED WHILE SLOWING DOWN IN TRAFFIC. THEN, WHEN RELEASING THE BRAKE AND PRESSING THE ACCELERATOR, THE VEHICLE RPM/ TACH WENT UP BUT THE VEHICLE WOULDN'T GO. AFTER STEPPING BACK ON THE BRAKE AND WAITING 2-3 SECONDS I TRIED TO MOVE AGAIN AND IT DID. I TOOK THE CAR BACK TO DEALER DIRECTLY AND WHILE STOPPING TO TURN INTO DEALER IT SHIFTED HARD, ENGINE SPUTTERED AND IT AGAIN WOULD NOT MOVE ( ONLY ENGINE RPM'S TURNED UP). IT DID FINALLY MOVE AND I WAS ABLE TO PULL INTO THE PARKING LOT. NOW THE MANUFACTURER IS REPLACING THE TRANSMISSION BECAUSE TO THEIR ADMISSION THEY DO NOT KNOW WHAT IS WRONG WITH THE VEHICLE. NEARLY STRANDED ON A FIVE LANE 35 MPH ROAD COULD BE PHYSICALLY DANGEROUS BUT A HIGHWAY COULD BE FATAL. AN EVASIVE MANEUVER WITH THIS VEHICLE, REQUIRING STOPPING AND STARTING QUICKLY IS NOT AN OPTION IF YOU CAN'T DRIVE DURING NORMAL CONDITIONS STOPPING AND STARTING.

Mileage: 645

May 26, 2011

TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING DIFFERENT SPEEDS THE VEHICLE WOULD JERK FORWARD AND LOSE POWER. THE TRANSMISSION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V258000 (POWER TRAIN:DRIVELINE:DRIVESHAFT) BUT THE DEALER STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 1,820.

Mileage: 1,820

May 22, 2011

BOUGHT MY KIA APPROXIMATELY 1 YEAR AGO ON 05/31/2010 IT IS A 2011 4CYL. WHILE DRIVING (SPEED DOESN'T MATTER) (THIS HAS HAPPENED SEVERAL TIMES)THE VEHICLE WILL LOOSE POWER AND ALL GAUGES WILL GO UNFUNCTIONAL, PUSHING ON THE ACCELERATOR WILL NOT PROVIDE RESPONSE, VEHICLE WILL NOT DRIVE BUT ENGINE IS RUNNING. TOOK TO DEALERSHIP ON 05/12/2011 AND DEALERSHIP SAID THEY FIXED IT. HAD VEHICLE HOME FOR LESS THAN 1 WEEK WHEN WE WERE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 (ON 05/22/2011) AND VEHICLE AGAIN LOST POWER AND ALL CONTROLS. HAD TO FIGHT VEHICLE WITH NO POWER AND CONTROLS AND ROLLED TO A STOP.....ENGINE WAS STILL RUNNING BUT NO CONTROLS OR POWER WORKING....HAD MY 3 KIDS AND MY WIFE....VERY SCARY....VEHICLE HAS A PROBLEM THAT NEEDS TO BE SERIOUSLY ADDRESSED....KIA DOESN'T KNOW WHAT THEY ARE DOING. *TR

Mileage: 11,307

May 18, 2011

POWERTRAIN ISSUE ON MY KIA SORENTO LX 2011, 4L, THERE WAS A SUDDEN LOSS OF MOTIVE POWER WHEN I WAS DRIVING THE HIGHWAY WITH ALL MY FAMILY ON IT. THIS CAUSES ME CONCERN BECAUSE WHEN I TRY TO ACCELERATE I HEARD SOME UNPLEASANT, LOUD AND REPETITIVE CLICKING NOISES UNDER MY CAR WHICH EVENTUALLY WENT AWAY AFTER A MINUTE. THIS HAS HAPPENED THREE TIMES SINCE I BOUGHT MY CAR 2 WEEKS AGO. I HAD TO CALL KIA AND WAS ADVISED ME TO GO TO ANY KIA AUTHORIZED DEALERSHIP WITHIN MY AREA TO GET IT FIX, BUT THEY DIDN'T OFFERED ME AN CAR LOAN OPTION WHILE HYPOTHETICAL REPAIR TAKES PLACE. MY MAIN CONCERN IS ABOUT THE SECURITY OF MY FAMILY AND RISK OF CRASH. ALSO I WAS SHOCKED WHEN KIA REPRESENTATIVE TOLD ME MY CAR WASN'T LISTED FOR A RECALL. WHEN I HAVE ALL THE FORE-MENTIONED SYMPTOMS DESCRIBED ON NHTSA CAMPAIGN ID NUMBER: 11V258000. *TR

Mileage: 2,600

May 18, 2011

POWERTRAIN ISSUE ON MY KIA SORENTO LX 2011, 4L, THERE WAS A SUDDEN LOSS OF MOTIVE POWER WHEN I WAS DRIVING THE HIGHWAY WITH ALL MY FAMILY ON IT. THIS CAUSES ME CONCERN BECAUSE WHEN I TRY TO ACCELERATE I HEARD SOME UNPLEASANT, LOUD AND REPETITIVE CLICKING NOISES UNDER MY CAR WHICH EVENTUALLY WENT AWAY AFTER A MINUTE. THIS HAS HAPPENED THREE TIMES SINCE I BOUGHT MY CAR 2 WEEKS AGO. I HAD TO CALL KIA AND WAS ADVISED ME TO GO TO ANY KIA AUTHORIZED DEALERSHIP WITHIN MY AREA TO GET IT FIX, BUT THEY DIDN'T OFFERED ME AN CAR LOAN OPTION WHILE HYPOTHETICAL REPAIR TAKES PLACE. MY MAIN CONCERN IS ABOUT THE SECURITY OF MY FAMILY AND RISK OF CRASH. ALSO I WAS SHOCKED WHEN KIA REPRESENTATIVE TOLD ME MY CAR WASN'T LISTED FOR A RECALL. WHEN I HAVE ALL THE FORE-MENTIONED SYMPTOMS DESCRIBED ON NHTSA CAMPAIGN ID NUMBER: 11V258000. *TR

Mileage: 2,600

Apr 27, 2011

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE ROLLED TO A STOP BUT THE CONTACT WAS UNABLE TO SHIFT INTO PARK. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE TRANSMISSION FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWICE. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE MILEAGE WAS 45,600 AND THE CURRENT MILEAGE WAS 60,200.

Mileage: 45,600

Apr 22, 2011

DRIVING APPROX 35 MPH, THERE WAS A LOUD POP AND NOISE THEN THE CAR STARTED GRINDING AND TRANSMISSION LOCKED UP. NO GEARS, CAR LOCKED UP AND CAME TO A HALT. COULD NOT GO BACKWARD OR FORWARD WHEN PUT INTO GEAR, JUST HAD A LOUD GRINDING SOUND. SOUND WAS SO LOUD I THOUGHT THE TRANSMISSION HAD FALLEN OUT. BEFORE THIS HAPPENED I NOTICED THAT WHEN THE CAR HAD BEEN TURNED OFF FOR A WHILE THEN STARTED AND PUT INTO REVERSE THERE WAS A LOUD CLUNKING SOUND, ALMOST AS IF YOU HAD TRIED TO PUT THE CAR INTO GEAR WITHOUT PUTTING YOUR FOOT ON THE BRAKE FIRST AND IT WOULD LEAP INTO GEAR.

Mileage: 26,286

Apr 19, 2011

IN OCTOBER OF 2010, I WAS DRIVING MY 9 MONTH OLD 2011 KIA SORENTO. I WAS STOPPED AT A TRAFFIC LIGHT AND HEARD A VERY LOUD BOOM SOUND. I PUT THE CAR IN PARK. I TRIED TO SHIFT THE GEAR INTO DRIVE AND IT MADE A VERY LOUD GRINDING NOISE AND THE CAR WOULD NOT MOVE. I HAD THE CAR TOWED INTO KIA AND THE TRANSMISSION HAD COMPLETELY GONE INCLUDING THE DRIVE SHAFT. THEY HAD TO TOTALLY REPLACE THE TRANSMISSION AND DRIVE SHAFT. TODAY IS APRIL 19, 2011 AND FOR THE PAST COUPLE WEEKS MY CAR HAS BEEN HESITATING LIKE I AM RUNNING OUT OF GAS, AT SOME POINTS THE CAR ACTUALLY JERKS. I AM TAKING THE CAR IN TO BE SERVICED TODAY. *TR

Mileage: 17,000

Apr 16, 2011

2011 KIA SORENTO EX V6 PURCHASED 04-10.OCCASIONAL LOUD NOISE AND JOLT FORWARD DURING START.WHILE DRIVING AT LOW SPEED SOMETIMES VEHICLE SLOWS DOWN FOR SECOND OR TWO AND THEN SURGES FORWARD. *TR

Mileage: 1,400

Apr 15, 2011

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING 55 MPH WHEN THERE WAS A LOUD NOISE AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE DRIVE TRAIN AND THE TRANSMISSION FAILED. THE DEALER REPLACED THE DRIVE TRAIN AND TRANSMISSION WHICH WAS UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THE VEHICLE WAS SCHEDULED TO BE INCLUDED IN A RECALL BUT PROVIDED NO ADDITIONAL INFORMATION PERTAINING TO THE RECALL SPECIFICS. THE FAILURE MILEAGE WAS 27,000. UPDATED 05/31/11

Mileage: 27,000

Apr 8, 2011

I WAS DRIVING 60 MPH IN CLEAR LANE ON HIGHWAY ON 04/08/11 WHEN A VERY LOUD "BANG" WAS HEARD IN ENGINE, SUV LURCHED VIOLENTLY AND ENGINE WHINED NOTICEABLY. IT WAS IMMEDIATELY NOTICEABLE THAT THE ENGINE WAS LOSING ACCELERATION POWER AND I PULLED OVER. WHEN STOPPED, I PUT SUV INTO PARK AND NOTICED IT LURCHED. THE VEHICLE LURCHED WHENEVER THE SHIFTER WAS MOVED FROM P TO R TO N TO D AND BACK. IT WAS READILY APPARENT THE VEHICLE HAD A TRANSMISSION PROBLEM. 2011 KIA SORENTO WAS PURCHASED NEW, AND HAD 10,000 MILES ON IT AT TIME OF OCCURRENCE. VEHICLE DID NOT SHIFT OR DRIVE CORRECTLY AFTERWARDS. *TR

Mileage: 10,000

Apr 5, 2011

AFTER STOPPING TO PAYING BRIDGE TOLL, HEARD A LOUD GRINDING NOISE WHICH SOUNDED LIKE SOMETHING FEEL OUT FROM UNDERNEATH THE OUR 2011 KIA SORENTO. FROM THAT POINT ON THE VEHICLE WOULD ONLY COAST. THIS COULD HAVE CAUSED A MAJOR ACCIDENT AS 3 LANES OF TRAFFIC WERE MERGING AND LUCKILY THERE WAS A PARKING LOT JUST BEFORE GETTING ON THE BRIDGE. WE CALLED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO KIA DEALERSHIP AND TRANSMISSION IS BEING REPLACED. A RENTAL CAR WAS PROVIDED, BUT IS ON A DAY-TO-DAY BASIS...THE REPAIR IS SUPPOSED TO ONLY TAKE A WEEK...NOT SURE HOW I FEEL ABOUT THE VEHICLE NOW.....THERE SHOULD BE A RECALL... *TR

Mileage: 30,000

Mar 27, 2011

TRANSMISSION BROKEN FOR THIRD TIME. WE CAN NOW DUPLICATE THE PROBLEM CONSISTENTLY BY PARKING ON AN INCLINE, PUTTING THE 2011 KIA SORENTO IN DRIVE AND ATTEMPTING TO TAKE OFF, THE VEHICLE GRINDS AND THEN SUDDENLY ACCELERATES. WE ARE TAKING VEHICLE INTO DEALER FOR THE 4TH TIME. THE TRANSMISSION HAS BEEN REPLACED ONCE AND THE VEHICLE CONTINUES TO GRIND AND SURGE FORWARD, ONCE CAUSING WIFE TO NEARLY JUMP PEDESTRIAN SIDEWALK WITH HER MOTHER IN VEHICLE. *TR

Mileage: 17,000

Mar 24, 2011

AFTER COMING HOME FROM WORK MY DAUGHTER SAID HER CAR WAS MAKING A STRANGE NOISE. SHE ASKED ME TO TAKE IT FOR A TEST DRIVE TO SEE IF I COULD TELL WHAT WAS WRONG. AFTER STARTING THE CAR I PLACED THE TRANSMISSION IN REVERSE. AT THAT POINT I NOTICED A LOUD NOISE AND FELT A STRONG BUMP. AFTER BACKING OUT OF THE DRIVEWAY I PUT THE CAR IN DRIVE AND NOTICED THE SAME NOISE. WHEN THE TRANSMISSION DOWN SHIFTED AS I STOPPED AT AN INTERSECTION I NOTICED THE NOISE AGAIN. AFTER DRIVING ABOUT A MILE I WENT TO ACCELERATE FROM A STOP SIGN, WE HEARD A LOUD NOISE, FELT A BUMP, AND THEN HEARD A VERY LOUD GRINDING SOUND COMING FROM THE TRANSMISSION. AT THAT POINT THE ENGINE WAS RUNNING BUT THE CAR WOULD NOT GO ANY WHERE. WE WERE ABLE TO COST TO A SAFE LOCATION ALONG THE SIDE OF THE ROAD. THE CAR WAS TOWED TO THE LOCAL KIA DEALERSHIP. *TR

Mileage: 22,500

Mar 20, 2011

TRANSMISSION FAILED ON A 2011 KIA SORENTO WITH 22K MILES ON IT. WE WERE PULLING OUT INTO AN INTERSECTION WHEN IT COMPLETELY LOST POWER. THE ONLY WARNING THAT I HAVE SEEN IN REFERENCE TO A POSSIBLE TRANSMISSION ISSUE IS THAT THE CAR IDLES HIGH (AT ABOUT 3500 RPM) IN THE MORNING. THIS WAS REPORTED TO KIA BUT THEY COULD NOT REPLICATE IT. AS OF NOW, THE CAR IS AT THE DEALERSHIP WAITING ON A NEW TRANSMISSION. *TR

Mileage: 22,000

Mar 18, 2011

I WAS TRAVELING FROM COLUMBUS OHIO TO TOLEDO OHIO ON A BUSINESS TRIP. THE TRIP STARTED OUT NORMALLY, BUT WHEN I ARRIVED IN TOLEDO AND PULLED OFF AT AN I-75 EXIT, MY TRANSMISSION FAILED AS I WAS EXITING. DID NOT HAVE ANY FORWARD MOTION AT THE EXIT AND HEARD ONLY GRINDING SOUNDS COMING FROM THE TRANSMISSION WHEN I TRIED TO MOVE. ENDED UP HAVING IT TOWED TO THE NEAREST KIA DEALERSHIP. THE DEALERSHIP REPLACED THE TRANSMISSION, BUT I'M HEARING A STRANGE WHINE COMING FROM THE REPLACEMENT TRANSMISSION. THIS COULD HAVE CAUSED AN ACCIDENT IF I HAD BEEN TRAVELING AT 70 MPH ON THE INTERSTATE. THIS ISSUE NEEDS A RECALL FROM KIA. *TR

Mileage: 18,750

Mar 17, 2011

I WAS DRIVING MY 2011 KIA SORENTO FROM ARKANSAS TO INDIANA. I STOPPED OFF TO GET GAS AND FELT LIKE SOMEONE BUMPED ME IN THE REAR END WHEN I CAME TO A STOP. I LOOKED BEHIND ME AND THERE WAS PLENTY OF ROOM BETWEEN THE CAR BEHIND ME AND MYSELF. I WASN'T SURE WHAT IT WAS SO I DIDN'T REALLY THINK TOO MUCH ABOUT IT AND WENT ON MY WAY. THE NEXT TIME I GOT OFF THE INTERSTATE AND STOPPED, IT DID IT AGAIN. I THEN CALLED THE DEALERSHIP I BOUGHT MY SORENTO FROM AND MADE AN APPT TO TAKE IT IN THE FOLLOWING DAY. NEEDLESS TO SAY IT DIDN'T MAKE IT TO THE NEXT DAY. AS SOON AS I GOT OFF THE INTERSTATE (THANKFULLY AT MY EXIT) THE TRANSMISSION WENT COMPLETELY OUT. I THEN HAD TO CALL ROADSIDE ASSISTANCE AND THEY HAD TO TOW IT TO THE DEALERSHIP. THE NEXT DAY I WENT TO THE DEALERSHIP TO FIND OUT THAT THEY WERE GOING TO HAVE TO PUT A WHOLE NEW TRANSMISSION IN MY VEHICLE. I WAS PROVIDED A RENTAL CAR UNTIL THE SERVICE WAS COMPLETE. THE THING WAS I WAS ONLY IN TOWN FOR A LONG WEEKEND AND HAD TO GET BACK TO ARKANSAS. THEY TOLD ME THAT I COULD DRIVE THE RENTAL CAR BACK TO ARKANSAS BUT WOULD HAVE TO COME GET THE SORENTO WHEN IT WAS READY. (THEY WOULD NOT SHIP THE SORENTO TO ME) IT DID END UP WORKING OUT OK, MY MOTHER AND FATHER INLAW PICKED UP THE SORENTO WHEN IT WAS FIXED AND I DROVE ONE OF THEIR VEHICLES DOWN TO ARKANSAS. THEY BROUGHT THE SORENTO DOWN TO ME ON THEIR VACATION. I AM VERY DISAPPOINTED THAT THE TRANSMISSION WENT OUT IN MY BRAND NEW VEHICLE. I DON'T THINK THAT I WILL EVER FEEL TOTALLY SAFE DRIVING IT AGAIN. I'M ALWAYS GOING TO BE WONDERING WHAT IS GOING TO HAPPEN NEXT. *TR

Mileage: 24,000

Mar 14, 2011

2ND EVENT, UNCOMMANDED DOWNSHIFT FROM 6TH GEAR TO 4TH GEAR AT SPEED. TRANSMISSION THEN LOCKS IN 4TH GEAR UNTIL SHUT DOWN AND RESTARTED. VERY VIOLENT EVENT WHEN IT OCCURS, WITH AN INSTANTANEOUS BANG AND CORRESPONDING IMMEDIATE LOSS OF SPEED. *TR

Mileage: 8,900

Mar 10, 2011

WHILE DRIVING ON THE INTERSTATE AT 65 MPH, TRANSMISSION SHIFTED TO 4TH GEAR UNCOMMANDED FROM 6TH GEAR. LARGE BANG AND SUDDEN DECELERATION. THINK OF HITTING A FOOT DEEP POTHOLE..WITHOUT THE POTHOLE. TRANSMISSION LOCKED IN 4TH GEAR UNTIL ENGINE SHUT OFF AND RESTARTED. PROBLEM HAS NOT RECURRED. *TR

Mileage: 8,200

Mar 4, 2011

I HAD JUST LEFT WORK AND DROVE ABOUT TWO BLOCKS, STOPPED AT STOP SIGN, THEN PRESSED THE ACCELERATOR WHEN I HEARD A LOUD NOISE AND THEN A GRINDING NOISE. THE CAR WOULD NOT MOVE. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY ARE SAYING I WILL NEED A NEW TRANSMISSION. I ALSO HAVE BEEN HAVING A PROBLEM WITH THE DOORS UNLOCKING BY THEMSELVES AS I DRIVE. THIS HAS INCREASED IN FREQUENCY TO 3 -4 TIMES A WEEK. *TR

Mileage: 21,099

Mar 3, 2011

WHILE TRAVELING DOWN THE ROAD THE AXLE AND TRANSMISSION SUDDENLY WENT OUT. THIS CAUSED VEHICLE TO COME TO A SUDDEN ABRUPT STOP. THIS COULD HAVE CAUSED A FATAL ACCIDENT IF TRAVELING AT A HIGHER RATE OF SPEED OR ON AN INTERSTATE. WHEN THE PROBLEM OCCURRED, YOU HAD NO POWER TO THE VEHICLE AND IT COULD NOT EVEN COAST TO THE SIDE OF THE ROAD. DEALER STATED IT WAS DUE TO A MANUFACTURERS DEFECT CAUSED BY A BOLT FROM THE AXLE HITTING THE TRANSMISSION AND SAID THEY FORWARDED PHOTOS TO KIA CORPORATE. I CONTACTED KIA CORPORATE AND ASKED FOR A WRITTEN EXPLANATION AND ASSURANCE THAT THIS PARTICULAR PROBLEM WOULD NOT HAPPEN TO US AGAIN AND THEY DECLINED TO PROVIDE ANYTHING IN WRITING. OUR PROBLEM WAS FIXED, AT LEAST FOR NOW, BUT I WANT TO KNOW THAT MY FAMILY OR SOMEONE ELSE'S DOES NOT HAVE THIS PROBLEM WITH A TRACTOR TRAILER BEHIND THEM AT 70 MPH ON AN INTERSTATE.

Mileage: 27,000

Mar 2, 2011

I WAS TRAVELING AT APPROXIMATELY 70 MPH AND MY TACHOMETER STOPPED WORKING AND I STARTED LOSING SPEED. THE CAR WOULD NOT SHIFT. I WAS ABLE TO MOVE TO MANUAL SHIFTING AND RESUME MY SPEED. BUT THE TACHOMETER CONTINUED TO READ "0". *TR

Mileage: 23,765

Feb 24, 2011

I HAVE A 2011 KIA SORENTO PURCHASED NEW. ON SATURDAY, FEBRUARY 19, 2011 WITH 20,000 MILES ON THE VEHICLE, THE CAR COMPLETELY SHUT DOWN. THE DEALERSHIP STILL HAS THE VEHICLE AND IS REPLACING THE ENTIRE TRANSMISSION. I AM CONCERNED AS THIS IS A NEW VEHICLE AND THEY CANNOT GIVE ME THE ACTUAL REASON WHY A TRANSMISSION IN A NEW VEHICLE COULD FAIL. I HAD WITH ME MY 3 YEAR OLD CHILD AND AM CONCERNED REGARDING THE OVERALL SAFETY OF THIS VEHICLE. *TR

Mileage: 20,000

Feb 22, 2011

WHILE DRIVING WITH CRUISE CONTROL SET AT 60 MPH AND TRANSMISSION IN THE DRIVE POSITION, THE VEHICLE SUDDENLY DOWN-SHIFTED INTO 4TH GEAR AND HELD THAT POSITION WITHOUT SHIFTING MANUALLY OR AUTOMATICALLY. THE SUDDEN SHIFTING OF THE TRANSMISSION WOULD BE SIMILAR TO REVVING AN ENGINE IN NEUTRAL AND THEN SHIFTING INTO DRIVE WITH THE RPM'S VERY HIGH AND THE SENSATION WAS A LOUD THUD/THUMP SOUNDING LIKE I JUMPED A CURB, WITH A SIMILAR SENSATION FROM THE DRIVING POSITION. I WAS ABLE TO DRIVE, BUT COULD NOT SHIFT OUT OF 4TH GEAR EVEN WHEN I STOPPED AT A SAFE LOCATION A FEW MILES UP THE ROAD. I WAS ABLE TO MANUALLY PUT THE VEHICLE IN N, R AND P. I PARKED THE VEHICLE AND TURNED OFF THE ENGINE. I WAITED 15 SECONDS, RESTARTED THE VEHICLE AND PUT IT BACK IN DRIVE. AT THIS POINT THE ENGINE RETURNED TO NORMAL OPERATION AND SHIFTED FINE. NO UNUSUAL NOISES OR CHANGES WERE NOTED. I WAS ON THE PHONE WITH THE SALES PERSON WHO SOLD US THE VEHICLE AND HE MENTIONED SOMETHING ABOUT A COMPUTER GLITCH THAT HANDLES AUTOMATIC SHIFTING. THE VEHICLE IN QUESTION HAS APPROX 3200 MILES ON IT AND THIS IS THE FIRST MAJOR CONCERN I HAVE EXPERIENCED. *TR

Mileage: 3,200

Feb 18, 2011

2011 KIA SORENTO. PUSH BUTTON START. INTERMITTENTLY YOU HEAR A THUD AND SOMETIMES THE ENTIRE VEHICLE JERKS FORWARD. ALSO HAVE NOTICED WHEN I TURN VEHICLE OFF A SHUTTERING NOISE COMING FROM THE RIGHT REAR SIDE CAR. VERY DISAPPOINTED WITH MILEAGE ON THIS VEHICLE ALSO. HAD TO DEALERSHIP TWICE AND THEY SAY THEY CAN NOT DUPLICATE MY COMPLAINT. *LN

Mileage: 5,000

Feb 10, 2011

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED SHE HEARD A LOUD NOISE UNDERNEATH THE DRIVERS SEAT. THE VEHICLE THEN SHUTTERED, STALLED AND WOULDN'T ACCELERATE. THE DRIVER WAS ABLE TO KEEP DRIVING, BUT COULDN'T ACCELERATE OVER 20 MPH. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE PRESSURE CONTROL SOLENOID VALVE FAILED AND THAT THEY NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,500. THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP TWO MORE TIMES SINCE FILING THE COMPLAINT. THE CONSUMER STATED THERE WAS A STRANGE NOISE COMING FROM THE VEHICLE. THE DEALER WAS CLAIMING THERE WERE DIFFERENT PROBLEMS WITH THE VEHICLE, WHICH WAS CAUSING THE NOISE. THE CONSUMER STATED THE DOORS WOULD NOT LOCK AND UNLOCK AND ALSO THE DOME LIGHT WASN'T WORKING. THE DEALER FOUND THE DOOR LOCKS WERE DISABLED AND THE DOME LIGHT CONNECTOR WAS NOT CONNECTED. UPDATED 03/30/11

Mileage: 3,500

Feb 3, 2011

2011 KIA SORENTO. CONSUMER WRITES REGARDING PROBLEMS WITH VEHICLE WITHIN THE FIRST 2 MONTHS OF PURCHASE *TGW THE CONSUMER STATED THE STALLED WHILE DRIVING ON THE HIGHWAY. IT WOULD DOWN SHIFT UNEXPECTEDLY AND THEN JERK AND JOLT. THERE WERE TIMES WHEN THE CONSUMER APPLIED THE ACCELERATOR AND THE VEHICLE WOULD NOT RESPOND FOR A SHORT PERIOD BEFORE THE VEHICLE REVVED UP AND ACCELERATED. THE VEHICLE ALSO PULLED TO THE RIGHT AND THERE WAS A BAD GRINDING/RUBBING SOUND COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE, ALONG WITH SPONGY BRAKES WHICH WAS A PROBLEM FROM THE START. THE CONSUMER STATED WHEN SHE STARTED THE VEHICLE, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. THE INTERIOR LIGHTS WENT OUT, THE DRIVERS SIDE WINDOW SWITCH WAS FAULTY AND THE BACK-UP CAMERA STOPPED WORKING. *JB

Jan 24, 2011

I HAVE HAD MY KIA SORENTO FOR 10 MONTHS. IT HAS BEEN BACK TO THE DEALERSHIP 4 TIMES FOR TRANSMISSION ISSUES. ON THE THIRD TIME THAT IT WENT BACK, THEY DECIDED TO PUT A NEW TRANSMISSION IN IT. IT WORKED FOR THREE MONTHS. I WAS DRIVING HOME FROM KY WHEN THE TRANSMISSION STARTED LEAKING. THIS WAS SUPPOSE TO BE A NEW TRANSMISSION. ARE THERE OTHER ISSUES WITH OTHER CARS??? *TR

Mileage: 4,000

Jan 19, 2011

AFTER COMPLETEING THE SECOND NHTSA COMPLAINT #10377110 LAST EVENING ON OUR 2011 KIA SORENTO, MY SPOUSE CAME HOME FROM DRIVING THE 2011 KIA SORENTO (WITH TWO PREVIOUS TRANSMISSION COMPLAINTS) AND INFORMED MYSELF THE VEHICLE NOW ACCELERATES ON ITS OWN!!! MY SPOUSE STATED "THE ENGINE STARTED REVING ALL BY ITSELF" SO I HIT THE BRAKES. SHE STATED THE VEHICLE'S BRAKES DID IN FACT STOP THE VEHICLE AND SHE WAS ABLE TO DRIVE HOME SAFELY WITH NO FURTHER INCIDENCE. PLEASE DO SOMETHING ABOUT THE KIA SORENTO BEFORE SOMEONE IS HURT. WE WILL NO LONGER DRIVE THE VEHICLE FOR ANY REASON. *TR

Mileage: 15,358

Jan 18, 2011

RECEIVED OUR "REPAIRED" 2011 KIA SORENTO BACK, AFTER 6 WEEKS OF BEING WITHOUT IT FROM PREVIOUS TRANSMISSION FAILURE, ON 29 DEC 2010. THE VEHICLE SMELLED AS THOUGH IT WERE HOT ON DRIVE HOME FROM DEALERSHIP. THE NEXT MORNING 30 DEC 2010, WITH THE VEHICLE RUNNING AND WHILE AT AN INTERSECTION, I PUT THE VEHICLE IN DRIVE BUT NOTHING HAPPENED EXCEPT A GRINDING NOISE. I MOVED THE SHIFT UP AND DOWN FOR SEVERAL SECONDS AND EVEN TRIED TURNING THE VEHICLE ON AND OFF TO NO AVAIL. FINALLY AFTER SEVERAL SECONDS, I MOVED THE SHIFTER INTO DRIVE AND THE GRINDING DID NOT OCCUR AND THE VEHICLE TOOK OFF. THE INCIDENT OCCURRED, AS DID THE INITIAL FAILURE 6 WEEKS AGO, AT AN INTERSECTION WHEREBY I COULD HAVE BEEN INJURED. THE VEHICLE NOW, AT RANDOM, REPEATS THE SAME SCENARIO. *TR

Mileage: 15,345

Jan 17, 2011

TRANSMISSION ON MY 2011 KIA SORENTO WENT WHEN I WAS EXITING A ROADWAY. CAR JUST WOULDN'T MOVE FORWARD ANYMORE. ENGINE WAS STILL RUNNING. *TR

Mileage: 21,768

Jan 9, 2011

FRONT STRUT FAILURE AT 3K MILES. CAR RANDOMLY HAS A LOUD METALLIC CLUNK SOUND WHEN STARTING, SOMETIMES THE CAR WILL SURGE/JUMP FORWARD WHEN STARTING (WHILE THE CAR IS IN PARK, PARKING BRAKE ON AND FOOT ON BRAKE). THE TRANSMISSION SHIFTER GETS STUCK IN PARK AND DOES NOT RELEASE, WITH GREAT EFFORT RELEASING FROM PARK(CAR MADE LOUD METALLIC CLANK SOUND AND SURGED/JUMPED IN REVERSE). I'M AFRAID TO PARK TOO CLOSE TO ANOTHER CAR BECAUSE STARTING CAR CAN CAUSE COLLISION. WHEN THE TRANSMISSION IS STUCK THE BRAKES DEPRESS TO FLOOR OF CAR. SINCE DAY ONE THE CAR HAS PULLED TO THE RIGHT, AFTER STRUT REPLACEMENT THE PROBLEM IS WORSE (THE FASTER THE SPEED THE HARDER IT IS TO STEER STRAIGHT).

Mileage: 3,000

Nov 29, 2010

TRANSMISSION AND DRIVESHAFT BROKE 21 NOV 2010 BARELY MAKING IT ACROSS BUSY INTERSECTION. VEHICLE IS 2011 KIA SORENTO. PURCHASED IN FEBRUARY 2010 (IN TEXAS), KIA SORENTO BROKE DOWN OUT OF STATE (FT. BRAGG, NC) THANKSGIVING WEEK 2010. KIA HAD VEHICLE TOWED TO NEAREST DEALER - A+. KIA PROVIDED RENTAL IMMEDIATELY - A+. KIA DEALERSHIP REPORTED TRANSMISSION AND DRIVESHAFT WOULD NEED TO BE REPLACED. (VEHICLE STARTED BUT WOULD NOT MOVE AND MADE GRINDING NOISE). KIA NOW STATES "WE DO NOT HAVE A FOLLOWBACK POLICY" MEANING I'M SUPPOSED TO PAY FOR VEHICLE TO BE RETURNED FROM NEAR FT. BRAGG NC TO WHERE I RESIDE IN TEXAS - F. ANY ONE KNOW THE LAW? I HAVE OWNED 7 KIA'S INCLUDING THIS ONE, YOU WOULD THINK KIA WOULD REWARD SUCH LOYALTY? *TR

Mileage: 15,347

Sep 15, 2010

OWN 2011 SORENTO EX V6 - SIMILAR COMPLAINT AS ANOTHER WHEN USING PUSHBUTTON START EVERY 4 OR 5 STARTS A LOUD CLUNKING AND ENGINE TORQUE OR TRANSMISSION IS EXPERIENCED. ALSO NOTED A CONTINUING OSCILLATING "HUM" COMING FROM THE REAR WHEEL AREA - VERY NOTICEABLE ON SOMEWHAT SMOOTHER ROADS. NOT DUE TO ROADS SINCE I HAVE TRIED OTHER ROADS TO RULE OUT A PARTICULAR ROAD. IT'S FROM THE CAR AND NOT THE ROAD. IT NEVER GOES AWAY. *TR

Aug 21, 2010

BOUGHT A 2011 SORENTO LX V6. WIFE DROVE IT HOME THAT NIGHT. I DID NOT DRIVE TILL TWO DAY'S LATER WITH ONLY 105 MILES ON IT, AND IMMEDIATELY FELT THE CALL PULLING RIGHT AT ALL TIMES, EVEN THE STEERING WHEELS IS OFF CENTER. ALSO LIKE OTHER OWNERS; THE CAR HAS THE CONSTANT NOISY FRONT/RIGHT WHEEL, AND THE TRANSMISSION THUD/JERK ABOUT EVERY 5 STARTS. I CALLED THE DEALERSHIP AND ASKED TO SPEAK TO THE SALES MGR. AND EXPLAINED THE SITUATION, HE TOLD ME HE HAD HEARD OF NO SUCH ISSUES ABOUT ANY CARS AT ANY TIME. HE TOLD ME TO COME IN AND TALK TO THE SALES PERSON WHO SOLD ME THE CAR. HE MADE NO ATTEMPT TO REASSURE ME AND CLEARLY LIED. I WILL BE TAKING THE CAR IN A THE END OF THE WEEK AND SEE WHERE THIS HOPEFULLY SHORT ROAD WILL TAKE US. ALSO FOR ANY OTHER PERSON WHO COMES UPON THESE COMPLAINTS, PLEASE DO YOU HOMEWORK ON YOUR STATES LEMON LAWS. THEY ARE DESIGNED TO PROTECT YOU AND THE SELLER, SO BE SURE YOU DO YOUR PART, IT CAN BE EASY TO SCREW YOURSELF OVER. *TR

Mileage: 68

Aug 17, 2010

I BOUGHT A BRAND NEW KIA SORENTO 2011 IN FEBRUARY THIS YEAR. I HAVE 20 000 MILES ON IT AND 2 DAYS AGO WHILE I TRIED TO DRIVE OFF FROM INTERSECTION I HEARD A NOISE LIKE SOMETHING BROKE COMING FROM DRIVER'S FRONT SIDE OF THE VEHICLE AND RIGHT AFTER THAT STARTS TO MAKE A SOUND LIKE IS KEEP BRAKING METAL. THE VEHICLE WENT COMPLETELY UNDRIVABLE. I CALLED ROAD HELP ASSISTANCE AND THEY TOW THE CAR TO THE DEALERSHIP. NEXT DAY THEY CALLED ME BACK AND ON MY QUESTION WHAT IS GOING ON THEY TOLD ME THAT " CV SHAFT IS BROKEN" AND THEY WILL NEED TO REPLACE THAT PART AND THAT WILL TAKE MORE THAN A WEEK, BUT THEY DID NOT SHOWED ME THE BROKEN PART. SO I'M NOT SURE IF THE BROKEN PART IS AVAILABLE, BUT SHOULD BE STILL IN THE SERVICE CENTER ON THE KIA DEALERSHIP. *TR

Mileage: 20,000

Aug 13, 2010

BOUGHT A 2011 KIA SORENTO 4CYL STANDARD PACKAGE. NOTICED AT AROUND 200 MILES THE FRONT RIGHT TIRE WAS MAKING SOME CLUNKING NOISES AND FELT VERY WOBBLY. THE CAR ALSO PULLS TO THE RIGHT ON THE HIGHWAY. CALLED THE LOCAL KIA DEALERSHIP AND THEY LOOKED AT IT AND SAID IT WAS A SUSPENSION PROBLEM AND THEY HAD ANOTHER CAR WITH THE SAME PROBLEM SO THEY KNEW WHAT IT WAS. IT'S BEEN 3 WEEKS, KIA SAID THEY WOULD CALL BUT THEY NEVER DID SO I HAVE CALLED THE DEALER OVER 4 TIMES TO HEAR THE WORDS "WE DON'T HAVE YOUR PART" THEY TOLD ME ONE OTHER TIME THAT ONE OF THE GUYS TRIED TO ORDER TOO MANY PARTS AND THEY GOT REJECTED! LIES! THE RPM'S ALSO REEVE UP FOR NO APPARENT REASON. THEY MAKE THE CAR SOUND LIKE THE MOTOR IS GOING TO BLOW UP AND LAST, THE CAR PULLS TO THE RIGHT WHILE DRIVING ON THE HIGHWAY. VERY UNSAFE!I DON'T FEEL SAFE DRIVING THIS CAR AND IT FEELS LIKE I AM DRIVING A PILE OF JUNK. I AM WAITING TO BREAK DOWN ON THE FREEWAY! *TR

Mileage: 200

Jun 7, 2010

SOMETHING LOOSE ON RIGHT FRONT WHEEL OF MY 2011 KIA SORENTO. THERE IS A CLUNKING SOUND LIKE SOMETHING IS WRONG. KIA CLAIMS THEY ARE ALL LIKE THAT BUT A NEW CAR SHOULD NOT FALL APART AFTER 3000 MILES. *TR

Mileage: 3,000

May 17, 2010

2011 KIA SORENTO [XXX], HAVING ISSUES WITH VEHICLE PULLING OFF TO THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS ON VARIOUS ROADS/HIGHWAYS. SAID VEHICLE WAS BROUGHT BACK TO DEALERSHIP SERVICE DEPARTMENT TO LOOK AT ALIGNMENT. SERVICE DEPARTMENT'S WORK RESULTED IN VEHICLE ALIGNMENT WORSE THAN BEFORE. RETURNED VEHICLE BACK TO DEALER SERVICE DEPARTMENT, HAD SEVERAL (DEALERSHIP SERVICE ADVISOR, DEALERSHIP SERVICE MANAGER, KIA DISTRICT SERVICE MANAGER) ALL LOOK AT AND DROVE VEHICLE AND NOTICED ISSUE. DEALERSHIP SERVICE MANAGER STATED THAT HE DROVE SEVERAL OTHER 2011 SORENTO'S AND NOTICED A COUPLE OF 4 CYLINDER VERSIONS WITH SAME ISSUE, AND ONE WITHOUT THE ISSUE. DEALERSHIP SERVICE MANAGER CONTACTED SISTER DEALERSHIP AND WAS INFORMED THAT THEY ALSO HAD A SIMILIAR ISSUE WITH ONE OF THEIR 2011 SORENTO'S. DEALERSHIP SERVICE DEPARTMENT AND DISTRICT MANAGER STATES VEHICLE HAS BEEN PUT BACK TO FACTORY SPECS, HOWEVER, UPON CUSTOMER DRIVING VEHICLE AGAIN ALONG WITH THE DEALESHIP SERVICE MANAGER, THE SAID VEHICLE STILL PULLS TO THE RIGHT SIGNIFICANTLY. CASE NUMBER ([XXX]) HAS BEEN ESTABLISHED BY KIA CONSUMER HEADQUARTERS. FIELD TECH REP HAS BEEN CONTACTED TO LOOK INTO VEHICLE ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 854

May 5, 2010

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHEN HE TOOK HIS FOOT OFF THE ACCELERATOR PEDAL AND LET THE VEHICLE COAST, IT SEEMED AS IF THE BRAKE PEDAL WAS BEING DEPRESSED WHEN TRAVELING BETWEEN 30-40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENGINE WAS BREAKING DUE TO THE TORQUE CONVERTER. THE DEALER TOOK THE VEHICLE FOR A 23 MILE DRIVE AND THAT ALTHOUGH THE FAILURE DID OCCUR, IT WAS NORMAL. THE CONTACT WAS CONCERNED THAT HE COULD POSSIBLY LOSE CONTROL OF THE VEHICLE. THE FAILURE MILEAGE WAS 14. THE CURRENT MILEAGE WAS 1,900.

Mileage: 14

Mar 5, 2010

TOOK POSSESSION OF 2011 KIA SORRENTO ON 2-18-2010. SINCE THAT TIME THERE HAVE BEEN 14 INSTANCES WHEN THE CAR HESITATED ALMOST DYING OUT AND THEN SURGING FORWARD. AT ONE TIME IT DIED COMPLETELY OUT AND HAD TO BE RESTARTED WHILE BEING IN THE LANE OF ONCOMING TRAFFIC. TWICE IT HESITATED AND SURGED AHEAD 4 - 5 CONSECUTIVE TIMES BEFORE SETTLING DOWN, ONCE WHILE CROSSING OVER A 4 LANE HIGHWAY. IT HAS BEEN BACK TO THE KIA DEALERSHIP 3 TIMES AND THEY CANNOT DUPLICATE THE PROBLEM, SO THEY CLAIM WE DO NOT HAVE A PROBLEM. WE ARE VERY CONCERNED ABOUT THIS AND BELIEVE IT IS A SAFETY ISSUE AND MY WIFE WILL NOT DRIVE THE CAR UNTIL THIS IS RESOLVED. UPDATED 03/16/10 *BF *TR UPDATED IVOQ 07/16/10*JB

Mileage: 169