2011 KIA SORENTO Structure Problems

Non working door handles which is a KNOWN issue with Kia! Extremely dangerous obstruction in an event of an emergency where occupants need to get in and out of the vehicle. The ineffective door handles also makes the car less secure because someone who is not authorized can access the safety measures that the vehicle has. This is not right that Kia customers have to spend hundreds for an ongoing issue! This is two out of the four doors now. I replaced one door handle already for well over $300.00! Now will need to spend ANOTHER three hundred plus dollars for the same issue! Again, this is a KNOWN Kia issue! I was originally told there was a recall but only for the back handles and not the front handles in 2020. Now, I am being told it was a warranty and it expired in 2021/2022. A warranty was never relayed to me in any way. No email or mailed letter explaining this. If under "warranty" and again, a known Kia issue why were the backs covered but not the front if they are the same handles? Why not replace all four handles under the said "warranty"? This is a major issues for Kia owners like myself. Also having an issue where when it rains, water will come in from the passenger side panel and back trunk panels. Kia said it was the drains. Kia cleared the drains for well over $200.00. Next rain fall and the SAME issue still remained. Kia then said it was the moonroof assembly and would NOT get back to me with a remedy to solve the issue. I reached out again and I spoke to the general Manager who said he would call me back and NEVER did. I took it to another company who handles moonroofs/sunroofs and has said it is due to the paint separating in the grooves where the assembly sits and is a manufactural issue.

The door latch behind the driver side of the vehicle does not work. It will not open from the outside of the vehicle. This is a safety concern especially since this is my [XXX] daughter's car. I have called KIA and they will not honor this repair since the car was purchased used in August of 2021. I also have another 2011 Kia Sorento with the same issue. This is definitely a problem with KIA and this should be repaired regardless of how old the vehicle is since it is due to a defect in the product. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The door latch behind the driver side of the vehicle does not work. It will not open from the outside of the vehicle. This is a safety concern especially since this is my [XXX] daughter's car. I have called KIA, and they will not honor this repair since the car was purchased and used in January 2024. I also have another 2011 Kia Sorento with the same issue. This is definitely a problem with KIA and this should be repaired regardless of how old the vehicle is since it is due to a defect in the product. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle has the Snow White Pearl paint on it, and it has been peeling from years. I have taken this to a number of body shops and they say its a factory defect. Kia acknowledges that it is a defect and have offered if I got it fixed to submit a case to see if they would reimburse it, however, this is over 10k out of pocket.

12-29-2023, the Kia Sorento started smoking on the way home. When I got home I opened the hood and saw fire. I put the fire out with a fire extinguisher. On 1-9-2024, I made an appointment with Archer Kia and had the car towed there for a diagnosis. After a month with no response, the service manager at Kia advised me to contact Kia Corporation. I spoke to a representative and was assigned a case number. The representative stated that I should have gotten a software update but could not produce any information that I received a recall notice for the software update. All recall notices that I received were addressed and oil changes were regularly done at a major retail store. I was told that an investigation would be done and that I would be contacted. I didn’t receive a response for two months. I called Kia Corporation and was told that they sent information to an address that belonged to my mother which was calling her number instead of calling me. It was never determined why the information was sent to my mother. The car had been registered to my address for over 10 years. Once we established the correct information, I was asked to send service records. I was sent a letter before the representative received the service records stating that the cause of the fire was normal wear and tear. I went to the Archer Kia dealership to talk about the next step. The service manager stated that Kia didn’t send him anything so I waited. This was May 2023. January 2024, I contacted Archia Kia for information. They had received a decline notice to replace the motor. I called Kia Corporation again. I discovered that the original representative no longer worked there. The new representative wanted to call the dealership on a three way call. The service manager was not available and the representative told me he would call me back. In February 2024, I received a recall notice concerning the software issue and a notice stating that the car could catch on fire. In March 2024, I rec

Both passenger doors and the driver door will not open from the outside. All three have malfunctioned out of nowhere for no reason.

Exhaust system flex pipe was repaired and the next day the exhaust muffler/ resonator failed at the seam, causing hot gases to escape into the undercarriage and melt the lower bumper cover assembly on the right passenger side. See photos attached.

The rear frame on my 2011 kia sorento rusted and broke.

Both rear doors will not open from the outside. Driver rear door had child lock engaged when outside latch stopped working making the door completely inoperable. Upon contacting Kia consumer affairs it was stated that although both front door actuators are covered under a campaign number the rear doors are not covered. Kia consumer affairs refused to cover replacement of rear door actuators. Due to both rear doors being inoperable from the outside if an accident was to occurs while my children were in the vehicle emergency personal would not be able to get to them. No warning lamps or prior warning of fault before part malfunction.

Mileage: 173,719

Exterior pearl white paint is rapidly delaminating and causing severe rusting of the body in many places. This is NOT due to any scratches, dents or crashes. Kia corporate is aware of the defect and it appears to be a serious manufacturing defect in the primer or paint. I understand there are hundreds, if not tens of thousands, of Kia vehicles affected who have reported this. A recall needs to be issued as this is a major defect and body shops insist that the only fix is a complete paint strip and repainting of the entire car. The paint is bubbling up and/or coming off in sheets. New places pop up all the time and the rust is damaging the body. This started about 2 years ago and is continually getting worse.

Rear passenger door will not open from outside. Have been told other Kias have had recalls due to this. Also radio will not work and stays on a static screen. And makes driving at night worse by being blinded by the radio screen( gets bright white)

Both rear doors do not open from the outside and only the passenger rear door will open from the inside, leaving the driver side rear, not accessible from the inside or the outside. The middle row of seats do not adjust backwards or forwards. The controls on the steering wheel do not work at all.

Paint is flaking off

None of my doors will open from the outside all of them have broken. How will someone get me out of the car if I am in an accident and unconscious or hurt and can’t open the car myself. Why has not been recalled yet

3 out of 4 doors will not open from the outside, only one that works is front passenger side. So I am forced to crawl in lean across open drivers door shove it open then get out run around to drivers side to get in (hoping the wind does not blow it closed before I get there) I have injured my back doing this, I am vey upset. I called Taylor Kia in Lima twice and no one will call me back. I have read on line this is a frequent problem with the 2011 model but no recall??? This is in deed a safety hazard, as if I had my grandchildren with me and something happened I would be unable to get the doors open to get them out! There were no warnings, the 2 back doors happened a couple weeks ago within a few days of one another, Drivers door just happened 2 weeks ago. This is the second time I have written/emailed you. My car has just under 90,000 miles. I should not have to pay out of my own pocket for something that is faulty by manufacturer! Thank you, I would appreciate a response.

My two driver side doors will only open from the inside when unlocked. The handles are not damaged

My 2011 Kia Sorento caught fire while parked outside in parking lot overnight while I slept the police an fire department said my vin had two active recalls on it it started fire on its own without even being driven now I’m out of a car

First the driver door won't open from the outside. I called Kia and they said the vehicle was inspected and they didn't find anything wrong at the time, this was before I purchased the vehicle. Second while driving the vehicle, I noticed when making a left turn the headlights would turn off while driving. I turned the headlight switch from auto on to the on position they came back on then kept on blinking on and off when I hit a bump in the road. I noticed they flicker when I'm behind another vehicle at a stop light. This is a very dangerous situation if someone doesn't see you making a turn or something.

The clear paint is peeling off. My paint began peeling in a tiny spot, it looked like a tiny chip of paint the size of a piece of rice but rapidly began peeling all over.

Paint is faulty and peeling rapidly.

My rear doors are locked and will only open from the inside. This is very frustrating and I believe very dangerous

Snow White Pearl exterior paint coming off in chunks, progressively getting worse and worse along top roof where front windshield is and along the bottom where the rear windshield is. It literally bubbles up and flakes completely off exposing the body. This has been continually going on for years without resolve and there is no way to stop the issue.

The paint is peeling off down to the metal. On the roof (front and back) and on the hood.

Both front and rear passenger side doors do not open from the outside. Both failed within days of each other. There have been no incidents that would have caused this. This appears to be a widespread issue with Sorentos that has been going on for years.

Hello I would like to report that my 2011 Kia Sorento driver side door wont open from the outside and has been this way for almost a year it will cost me almost 400.00 to get this fixed myself that's a lot of money when I didn't break this ; however I looked online and this is a nationwide issue with this vehicle. This isn't safe and I just want Kia to do a recall to fix this issue I have to climb over seats to unlock from outside and I just wish they would recognize that this is definitely a world wide issue and not to overlook it. Thank you for taking the time to listen and or read what I've wrote.

Hood opened twice on me while I was driving.

One of the 2011 KIA SORENTO door can't open from outside or inside. This is really frustrating, as I couldn't open a door where my chiled seat. I have 5 year old and I have to sneak one of them into the other door. I am really frightened if what will happen if the child door is locked and child is in the car seat and I am not able to go inside my car. This is a potential hazard for my child. I heard from people is very common problem with Kia, Kia has to really step forward and replace this faulty mechanism. The cost my kia dealer estimates is $1200, I urge the Kia company to really fix this asap before someone gets hurt and/or result into fatality.

Paint is chipping really bad. Rust spots

Purchased the vehicle new and never sustained any damage to the affected areas of pearl white paint peeling.

I have a 2011 KIA SORENTO and the rear back door handle has stopped working on 7/7/2021. This is safety issue as I can open the door from inside but not from outside. I have a small child and another on the way and not being able to open the door to let her out of the car is unacceptable. I am really frightened if what will happen if my child is inside and I am not able to get inside my car. This is a potential hazard for my child and my future infant child. Kia has to really step forward and replace this faulty mechanism. I urge the Kia company to recall and fix this asap before someone gets hurt and/or it results in a fatality.

I have paint delaminating from many areas of my car. It is a Snow White Pearl 2011Kia Sorento.

THE PAINT (PEARL WHITE) ON THE VEHICLE ON THE SURFACE ABOVE THE WINDSHIELD IS DELAMINATING/PEELING. TWO DIFFERENT BODY SHOPS TOLD ME THAT IT WAS DUE TO A MANUFACTURING DEFECT.

Mileage: 121,000

I DROVE MY 2011 KIA SORENTO ABOUT 9:15 AT NIGHT. BY 12:45 AM A PASSERBY HAD CALLED 911 DUE TO MY CAR BEING IN FLAMES. I WAS WOKEN UP TO THE FIRE DEPARTMENT ARRIVING AT MY HOUSE AND MY CAR ENGULFED IN FLAMES. AFTER THE FLAMES WERE EXTINGUISHED, THEY CHECKED IT OVER AND DETERMINED THAT IT HAD STARTED IN THE ENGINE AREA. I BOUGHT THE CAR IN 2017 AND IT CURRENTLY ONLY HAS 120,750 MILES ON IT. THEY INVESTIGATED IT AND DETERMINED IT HAD STARTED ON THE PASSENGER SIDE NEAR THE ENGINE. MY CAR IS A TOTAL LOSS AND IT WAS HEARTBREAKING TO WAKE UP TO THAT AT ALMOST 1:00AM. KIA NEEDS TO GET IT TOGETHER AND TAKE CARE OF MY EXPENSES.*DT

Mileage: 120,750

MY PEARL WHITE PAINT IS PEELING IN SHEETS ON THE REAR QUARTER PANEL ON THE DRIVERS SIDE AND IS COMING OFF ALL ALONG EACH SIDE OF THE WINDSHIELD AND IN SPOTS ALL ALONG THE CAR.

Mileage: 104,000

THE DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE, I HAD A SIMILAR PROBLEM WITH THE PASSENGER DOOR ABOUT 6 MONTHS AGO. I LOOKED THIS UP AND IT APPEARS TO BE A PROBLEM WITH MANY OF THESE KIA CARS. I AM AFRAID THAT ALL THE DOOR MIGHT DO THIS AND I WOULD NOT BE ABOUT TO GET MY GRANDKIDS OUT OR IF I HAD TO GET OUT IN AN EMERGENCY I COULD NOT EXIT. NOW I HAVE TO ROLL DOWN THE WINDOW AND REACH OUTSIDE THE DOOR TO ACTIVATE THE DOOR HANDLE FROM THE OUTSIDE. MY FEAR IS THIS WILL STOP WORKING AND I WILL BE STUCK IN THE CAR. I AM AN OLDER PERSON SO CRAWLING OVER THE CONSOLE WOULD BE ALMOST IMPOSSIBLE. I BELIEVE IT IS A BROKEN DOOR LATCH ON THE INSIDE OF THE DOOR

Mileage: 100,000

MY HUSBAND AND I NOTICED THAT PAINT WAS COMING OFF THE ROOF OF MY KIA SORENTO 2011 MODEL AFTER THE CAR WASH. THIS WAS AROUND MID 2017. ON NOV 7, 2017, I TOOK MY CAR TO A BODY SHOP TO INQUIRE ABOUT FIXING THE PAINT DAMAGE. THEY INFORMED ME THAT THEY HAVE SEEN MANY KIAS SORENTOS COME IN WITH THE PEARL WHITE COLOR HAVE DELAMINATION. THEY INFORMED ME TO CHECK WITH A KIA BODYSHOP TO SEE IF THEY WOULD COVER THIS. THEY SAID THAT IT IS A FACTORY ISSUE. SO I WENT TO THE KIA BODY SHOP AND TALKED WITH THE MANAGER AND AFTER A FEW DAYS HE GOT BACK TO ME AND TOLD ME THAT KIA WOULD COVER HALF THE COST TO FIX IT. WELL I NEVER GOT IT DONE BECAUSE IF IT IS A FACTORY ISSUE AND I BELIEVE THAT KIA SHOULD COVER ALL OF IT. I COULDN'T AFFORD TO PAY WHAT KIA WANTED TO CHARGE FOR THE PAINT JOB AND MAKE MY CAR PAYMENT AT THAT TIME. SO I WAITED AND NOW THE ROOF AND HOOD PAINT ARE CONTINUING TO COME OFF AND EVEN WORSE RUST. I CAN'T AFFORD TO REPLACE MY CAR AT THIS MOMENT. I WOULD LIKE TO CONTINUE DRIVING MY CAR, BUT NOT ONLY IS IT EMBARRASSING, I WORRY ABOUT THE RUST EFFECTING AREAS AT THE TOP OF MY WINDSHIELD. I SEE MANY WHITE KIA SORENTOS WITH THIS ISSUE IN MY AREA AND THINK WHY HASN'T THIS BEEN RECALLED AND COVERED BY KIA NATIONALLY. I FEEL KIA NEEDS TO TAKE RESPONSIBILITY AND FIX THIS ISSUE FOR THE US CONSUMERS WHO HAVE SPENT THEIR HARD EARNED MONEY ON THEIR PRODUCT. I DON'T FEEL THAT I AS A CONSUMER AM BEING TREATED FAIRLY BY THIS COMPANY. I FEEL THE PRODUCT AND QUALITY IS SUBPAR AND THAT CORNERS WERE CUT TO CREATE A BETTER BOTTOM LINE FOR THE CORPORATION. KIA NEEDS TO DO BETTER. YOU NEED TO DO A NATIONAL RECALL ON ALL WHITE KIA SORENTOS WITH THIS PAINT DELAMINATION ISSUE AND REPAINT THE WHOLE VEHICLE CORRECTLY.

Mileage: 68,000

THE DRIVER'S SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE. I HAVE FOUND A LOT OF FORUMS ON THE INTERNET WHERE A LOT OF OTHER PEOPLE ARE HAVING THIS PROBLEM. WHAT IF IT WERE TO HAPPEN TO ALL 4 DOORS WITH A KID IN THE CAR?

Mileage: 135,000

PAINT DELAMINATING CAUSING RUST ON HOOD AND ROOF OF VEHICLE, GRADUALLY GETTING WORSE.

Mileage: 140,000

DOORS ON RECENTLY BOUGH SORENTO WILL NOT OPEN FROM INSIDE OR OUTSIDE. THIS IS A COMMON PROBLEM AND YET KIA HAS FAILED TO ISSUE A RECALL AND THAT LEAVES CONSUMERS STUCK WITH REPAIR COSTS NOT COVERED UNDER WARRANTIES.

Mileage: 76,212

I WAS LEAVING MY MOM HOUSE AROUND TEN O'CLOCK AT NIGHT. AS I WAS FIVE MINUTES AWAY FROM MY APARTMENTS MY CAR MADE A LOUD SOUND AND STARTED TO SLOW DOWN. I STOP MY CAR AND PUT IT UN PARK AND I SEEN SMOKE COMING FROM INSIDE THE HOOD. I GET OUT THE CAR AND GRAB MY SON AND , I KNOCK ON SOMEONE'S DOOR FOR HELP AND AFTER THAT FIRE STARTS. I CALL THE FIRE DEPARTMENT AND THEY CAME IN ABOUT 3-5 MINUTES AND THEY FORCED MY HOOD OPEN DUE TO MY HOOD LATCH MISSING . AFTER THE FIRE WAS PUT OUT I FOUND PIECES OF METAL ON THE GROUND FROM MY KIA.

Mileage: 140,018

THE RIGHT REAR PASSENGER DOOR HAS LOCKED IT'S SELF SHUT FOR NO APPARENT REASON AND THE KIA DEALERSHIP HAS STATED THAT IT'S A SENSER THAT'S GOING TO COST $300.00 TO GET IT OPEN

Mileage: 67,000

PLEASE BE ADVISED THIS IS IN ADDITION TO THE FUEL TANK CORROSION PREVIOUSLY REPORTED. THE UNDERSIDE OF THE VEHICLE IS EATEN UP WITH RUST. IT IS AFFECTING THE UNIT BODY AS WELL AS SEVERAL STRUCTURAL MEMBERS OF THE VEHICLE. HAVE SPOKEN WITH KIA AND THEY REFUSE TO DO ANYTHING ABOUT IT. I FEEL THAT THIS IS A SERIOUS ISSUE AS IT IS AFFECTING THE ENTIRE STRUCTURAL INTEGRITY OF THE VEHICLE.

Mileage: 80,000

DRIVERS DOOR WILL NOT OPEN THROUGH OUTSIDE HAVE TO CLIMB THROUGH PASSENGER DOOR.THIS COULD BE DEFINITELY A SAFETY ISSUE WITH MY WELL BEING AS I COULD BE PULLED FROM CAR WHILE ATTEMPTING TO ENTER..I AM ALMOST 60 AND THIS IS VERY HARD ON ME TO CLIMB FROM PASSENGER SIDE TO DRIVERS SIDE ESPECIALLY IN THE RAIN OR DARK PARKING LOT WITH ALL THE CRIME GOING ON THESE DAYS. *TR

Mileage: 120,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THE DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE AND WAS DIFFICULT TO OPEN FROM INSIDE THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Mileage: 91,000

I WAS DRIVING 35MPH ON A 40MPH STRAIGHT ROAD FROM MY GROCERY STORE TO MY HOME. HALFWAY INTO MY DRIVE, THE HOOD OF MY CAR UNLATCHED AND SMACKED INTO MY WINDSHIELD. IT DID NOT FALL BACK DOWN IT STAYED COVERING THE WINDSHIELD AND I WAS UNABLE TO SEE. I WAS ABLE TO PULL INTO A BUSINESS BY LOOKING THROUGH THE BOTTOM WHERE THE HOOD CURVES. AFTER PULLING OVER I PUSHED THE HOOD DOWN TO ASSESS THE DAMAGE. THE CAR WAS UNABLE TO DRIVE WITHOUT USING A BUNGEE TO SECURE THE HOOD. I THEN DROVE HOME GOING ROUGHLY 15MPH BEHIND A FRIEND DRIVING IN FRONT OF ME. I AM UNSURE OF THE LAST TIME MY HOOD WAS MANUALLY OPENED. ROUGHLY 3-4 WEEKS AGO I TOOK MY KIA INTO THE DEALERSHIP DUE TO A LETTER I RECEIVED TO FIX AN AIRBAG RECALL/WARRANTY. I AM ASSUMING THEY OPENED THE HOOD DURING THIS FIX BUT NOT CERTAIN. I HAVE FILED A CLAIM WITH MY INSURANCE AND CURRENTLY HAVE MY KIA AT A COLLISION BODY SHOP THROUGH THE DEALERSHIP. ATTACHED IS THE ESTIMATE IS GIVEN BY THE INSURANCE BASED ON THE PHOTOS I GAVE THEM. THE BODY SHOP ASSESSED DAMAGE TO MY ROOF AS WELL BUT I DO NOT HAVE THEIR ESTIMATE.

Mileage: 129,454

REAR PASSAGER DOOR WILL NOT OPEN

Mileage: 75,000

CLEAR COAT PEELING ALL OVER ROOF AND SIDES OF RIGHT SIDE PASSENGER DOORS AND SOME ON FENDER AND ON HOOD

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR COULD NOT BE OPENED FROM OUTSIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO ASSIST. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,400.

Mileage: 97,400

THE DRIVER SIDE DOOR ON MY 2011 KIA SORENTO LX WILL NOT OPEN. IF THE KEY FOB IS PRESSED AND ALL THE OTHER DOORS OPEN, THAT DOOR WILL NOT OPEN. I CHECKED THE CHILD PROOF LOCK TO SEE IF IT WAS ENGAGED OH, IT WAS NOT. A MERE COUPLE OF DAYS, PERHAPS A WEEK PRIOR TO FINDING THIS PROBLEM OH, I HAD THE RECALL FIXED ON PASSENGER SIDE FRONT DOOR DUE TO THE SAME PROBLEM. HOWEVER, I WAS INFORMED BY BOTH THE LOU FUSZ KIA SERVICE DEPARTMENT IN ST LOUIS AND CONSUMER AFFAIRS KIA THAT THERE WERE NOT ANY RECALLS WITH REAR DOOR LOCKS.

Mileage: 107,000

I WENT TO THE STORE AND TRIED TO OPEN THE BACK PASSENGER DRIVER'S SIDE DOOR FROM THE OUTSIDE AND IT WOULD NOT OPEN. I THOUGHT THAT THE CHILD SAFETY LOCKS WERE ON SO I WENT INSIDE FROM THE OPPOSITE SIDE AND OPENED THE DOOR. STILL HAVEN'T FIGURED OUT WHY I CAN'T OPEN MY DOOR THEN TODAY THE OTHER SIDE WILL NOT OPEN NOW. BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE, THIS IS A HUGE SAFETY ISSUE. WHAT IF THERE WAS AN ACCIDENT GOD FORBID OR A FIRE AND I HAD MY CHILDREN OR GRANDCHILD IN MY VEHICLE AND COULD NOT GET THEM OUT! KIA NEEDS TO RECALL THIS IMMEDIATELY. LOOKING BACK I CAN SEE A NUMBER OF COMPLAINTS AND THIS IS JUST UNACCEPTABLE. PLEASE HELP WITH THIS ISSUE. THANK YOU

DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. I MUST EITHER ENTER THE VEHICLE FROM ANOTHER DOOR & CRAWL INTO THE DRIVERS SEAT, REACH IN THROUGH THE WINDOW IF IT'S DOWN (WINTER IS APPROACHING...IT WONT BE DOWN) OR REACH IN FROM THE DRIVERS SIDE PASSENGER DOOR & OPEN THE DRIVERS SIDE DOOR. THE VEHICLE WAS PARKED (OBVIOUSLY). DOOR WAS NOT PREVIOUSLY SLAMMED SHUT PRIOR TO THIS OCCURRING.

Mileage: 85,000

DRIVER SIDE DOOR HANDLE DOES NOT OPEN DOOR FROM OUTSIDE

Mileage: 84,000

MAJOR PAINT DEFECT ON HOOD & ABOVE WINDSHIELD. KIA REFUSES TO ISSUE RECALL AND COVER THEIR DEFECT.

MY DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. I HAVE TWO SMALL CHILDREN AND I'M AFRAID TO PUT CHILD LOCK ON BECAUSE THIS IS A COMMON PROBLEM ACCORDING TO MY RESEARCH. I HAVEN'T GOTTEN A RECALL FOR THIS PROBLEM AND IT MAKES FOR A VERY DANGEROUS MAYBE DEATHLY SITUATION. HORN DOESN'T WORK.

Mileage: 98,000

KIA SORENTO 2011 DOOR HANDLES KEEP COMING APART IN OUR HANDS WHEN JUST OPENING DOORS 'NORMALLY' (I.E.- NO JERKING FORCES USED, JUST NORMAL OPENING FORCE !!!) KIA MUST BE HELD ACCOUNTABLE FOR THESE ABSURD 90% PLASTIC DOOR HANDLES ! THIS IS THE 3RD TIME - WE ARE NOT GOING TO KEEP PAYING KIA DEALER TO FIX HANDLES ! US GOV'T MUST GET INVOLVED IN THIS!WHAT KIND OF BOGUS DESIGN USES PLASTIC HANDLES? PLEASE MAKE THIS ISSUE KNOWN TO PROPER GOV'T AGENCIES & KIA 🧐THANK YOU

Mileage: 23,000

DOOR WILL NOT OPEN FROM THE OUTSIDE ON THE DRIVER REAR SIDE. ALSO I AM STARTING TO HAVE ISSUES WITH MY GEAR SHIFT. I CAN'T PUT MY VEHICLE OUT OF PARK. IF I DO GET IT OUT OF PARK, 2 OF MY DASHBOARDS LIGHTS COME ONE. I ALSO NOTICE WHEN THESE LIGHTS ARE ON MY BRAKE LIGHTS DO NOT SHOW ON THE REAR SIDE. THIS IS AM HAZARD AND MY TRUCK SLIPS FROM TIME TO TIME.

I AM HAVING PROBLEMS WITH THE FRONT DOORS ON THE DRIVER AND PASSENGER SIDE. THE DOORS ARE INOPERABLE AND DO NOT OPEN FROM THE OUTSIDE. I HAVE TO OPEN THE BACK DOOR AND REACH INSIDE HANDLE TO OPEN THE FRONT DOORS. THIS IS A SAFETY ISSUE AS I WORRY THAT EVENTUALLY ALL OF THE DOORS WILL STOP WORKING. I HAVE READ ONLINE THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. APPARENTLY, THERE IS A PLASTIC MECHANISM INSIDE THE DOOR FRAME THAT FAILS AT SOME POINT. MY WIFE CONTACTED KIA CONCERNING THE ISSUE AND WAS TOLD THERE WAS NO RECALL AT THIS TIME. THE DEALERSHIP HAS QUOTED OVER $300 TO REPAIR ONE DOOR. THIS SHOULD NOT COST THE CONSUMER AS THIS IS OBVIOUSLY A MANUFACTURER DEFECT. PLEASE PROVIDE ASSISTANCE WITH THIS MATTER. THANK YOU.

Mileage: 120,000

MY CAR DRIVER SIDE AIR BAG LIGHT CAME ON SUDDENLY AND DEALER WANTS TO CHARGE TO DIAGNOSE AND REPAIR. THE DRIVER SEAT LOWER BACK ADJUSTING CUSHION DOES NOT FUNCTION ANYMORE. THE REAR DRIVER SIDE DOOR DOES NOT UMLOCK DEALER WANTS TO CHARGE TO DIAGNOSE OR INSPECT AND ORDER THE DOOR HANDLE BASE MECHANISM PART, THEN CHARGE FOR THAT AND INSTALLATION.

Mileage: 90,000

5XYKT3A15BG[XXX], DRIVER SIDE PASSENGER DOOR WANT OPEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

SRS/AIRBAG LIGHTS RANDOMLY CAME ON AMD SHUT OFF ALSO DOOR STOPPED OPENING

ENGINE LIGHT IS ON, KEEPS STALLING OUT AT A STOP OR WHEN TURNING, SMELLS LIKE SOMETHING BURNING, NOW MAKING A ROUGH GRINDING NOISE FROM MOTOR. KEEPS GOING THROUGH OIL, PUTTING TWO QUARTS OF OIL IN EVERY OTHER DAY. PASSENGER SIDE DOOR IN BACK WONT OPEN FROM THE OUTSIDE. THE PASSENGER SIDE HEADLIGHT KEEPS BLOWING OUT, THE TIRES ON THE FRONT END KEEP GOING BOLD.

Mileage: 80,500

REAR DRIVER'S SIDE EXTERIOR DOOR HANDLE BROKE OFF WHILE TRYING TO OPEN THE DOOR FROM THE OUTSIDE. THE BROKEN DOOR HANDLE RENDERS THAT DOOR USELESS, AND IN AN EMERGENCY, THE DOOR COULD NOT BE OPENED FROM THE EXTERIOR. THE VEHICLE WAS STATIONARY/ PARKED WHEN THE DOOR HANDLE BROKE. AN INTERNET SEARCH SHOWS THAT THIS IS A FREQUENT OCCURRENCE WITH THE KIA SORRENTO. THE LOCAL KIA DEALERSHIP, WHEN ASKED, STATED THAT THEY HAVE SEEN THIS HAPPEN, BUT THERE IS NOT YET A RECALL. HOWEVER, THERE WAS A RECALL FOR THE DOOR "LATCH", WHICH DID NOT COVER THE HANDLE ITSELF. A RECALL OF A DOOR "LATCH" SHOULD INCLUDE THE HANDLE, IF BROKEN.

Mileage: 90,000

PASSENGER SIDE REAR DOOR LOCKED, UNABLE TO OPEN FROM OUTSIDE OR INSIDE MANUALLY OR WITH REMOTE. PREVIOUSLY DOOR WAS REPAIRED DUE TO RECALL, DOOR HANDLE BROKE OFF ALSO DOOR LOCKS MALFUNCTIONING. VEHICLE STATIONARY OR IN MOTION WONT OPEN. PLEASE ADVISE.

MY BACK PASSENGER DOOR WILL NOT OPEN. I PUT MY TWO GRANDSONS IN THE VEHICLE ONE ON EACH SIDE PUT THE SAFETY LOCKS ON THE NEXT DAY THE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE

Mileage: 130,000

DOOR LATCH PROBLEM, WON'T OPEN FROM INSIDE, AND THEN WON'T OPEN ON OUTSIDE. IT HAS BEEN A LOT OF PROBLEMS WITH THIS KIA, FOUND A LOT OF PEOPLE HAVE SAME ISSUES. YOU UNLOCK THE DOOR AND DOOR LATCH WON'T UNLOCK THE DOOR . IT WILL NOT OPEN. SO YOU HAVE TO GO OUTSIDE TO OPEN . THE SECOND SIMILAR PROBLEM. DOOR UNLOCKED, BUT YOU CAN'T OPEN THE DOOR, THIS SAME ISSUES HAPPENED ON DRIVER'S SIDE!

Mileage: 50,000

THE PASSENGER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. YOU CAN REACH ACROSS THE INSIDE OF THE CAR AND OPEN.

Mileage: 158,123

THE REAR DRIVER'S SIDE DOOR WILL NOT OPEN FROM EITHER THE OUTSIDE NOR THE INSIDE. THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN ISSUE WAS NOTICED.

Mileage: 78,000

DOORS ARE NOT OPENING FROM THE INSIDE NOR OUTSIDE. DOOR HANDLE BROKE ON ONE DOOR WHEN OPENING.

CAN NOT OPEN THE REAR PASSENGER SIDE DOOR FROM THE OUTSIDE. I HAD THE SAME ISSUE LAST YEAR WITH THE FRONT DRIVER SIDE DOOR.

Mileage: 65,000

DRIVER SIDE PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE. CHILD LOCK IS ON AND NOW I CANNOT OPEN FROM THE INSIDE EITHER.

Mileage: 95,000

FRONT INSIDE DOOR HANDLES CHROME PEAL OFF CAUSING CUTS ON HANDS.

Mileage: 24,000

MY DRIVER'S SIDE DOOR WILL NO LONGER OPEN FROM THE OUTSIDE. I HAVE TO REACH ACROSS THE PASSENGER SIDE AND PULL THE INTERIOR DRIVERS SIDE DOOR HANDLE TO OPEN IT.

Mileage: 60,000

IN 2017 MY DRIVER SIDE EXTERIOR REAR DOOR HANDLE WAS BEING OPENED BY MY 98 LBS DAUGHTER AND THE DOOR HANDLE BROKE OFF. CAR WAS IN PARK THEN IN 1018. THE PASSENGER EXTERIOR REAR DOOR HANDLE BROKE OFF BY THE SAME 98 LB DAUGHTER. TO ME THIS IS A SAFETY ISSUES. IF I WAS IN A CAR WRECK AND PASSED OUT. YOU WOULDNT BE ABLE TO GET INTO THE BACK SEAT.

Mileage: 93,000

WENT TO GET IN VEHICLE AND DRIVER SIDE DOOR WON'T OPEN FROM OUTSIDE USING KEY FOB OR USING KEY ENTRY. I HAD TO CRAWL FROM PASSENGER SIDE TO ENTER VEHICLE. THIS IS A SAFTY HAZARD!

Mileage: 63,000

(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTERMITTENT. (6) GAS DOOR STICKS- MUST HIT RELEASE BUTTON DOZENS OF TIMES BEFORE IT OPENS. (7) TIRE PRESSURE GUAGES BROKEN.

Mileage: 120,000

DRIVER SIDE DOOR HANDLE NO LONGER WORKS. THERE IS A PLASTIC PIECE ON THE ACTUATOR THAT BREAKS VERY EASILY. THIS COULD CAUSE DANGER TO PASSENGERS INSIDE THE CAR AS THE DOOR CANNOT BE OPENED FROM THE OUTSIDE.

DOOR WON'T OPEN FROM THE OUTSIDE

Mileage: 86,000

MOTOR MOUNTS ARE BROKE. I NEED TO REPLACE 3 OF THEM. THIS ISN'T NORMAL AT ALL. THE CAR HAS NEVER BEEN WRECKED. THE PAINT KEEPS PEELING OFF. I REPAINTED 1 X ON AN AREA, KIA IS AWARE. I TOOK TO THEM AND THEY SAID KIA WASN'T RESPONSIBLE (BUT , I DISAGREE). I PAID OVER 30,000 FOR THIS KIA.. , BODY SHOP COULDN'T GUARANTEE DUE TO THE PAINT JOB KIA DID ON MY AUTOMOBILE. NOW THE PAINT IS PEELING ON OTHER SPOTS.

REAR OUTSIDE DOOR HANDLE WILL NOT OPEN THE DOOR. ONLY CAN BE OPENED FROM THE INSIDE

Mileage: 150,000

VEHICLES CAUGHT FIRE, HAD PULLED IN THE PARKING LOT AT WORK AND SMOKE BEGAN TO COME FROM UNDER THE HOOD ON THE VEHICLE. WITHIN SECONDS FLAMES HAD ERUPTED AND FRONT END OF CAR WAS COMPLETELY ENGULFED BY THE TIME THE FIRE DEPARTMENT HAD ARRIVED. VEHICLE WAS A TOTAL LOSS.

Mileage: 181,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO RETRIEVE SOME PACKAGES FROM THE REAR SEAT OF THE VEHICLE, THE EXTERIOR HANDLE WAS PULLED AND A PIECE OF THE HANDLE ASSEMBLY DETACHED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED TO THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

MY WIFE WAS DRIVING DOWN THE STREET WHEN THE CAR SUDDENLY LOCKED UP(STOPPED) AND THE ENGINE SHUT OFF. SHE NOTICED SMOKE COMING FROM UNDER THE HOOD AND THEN WITHIN MINUTES THE ENGINE WAS IN COMPLETE FLAMES. PRIOR TO THIS THERE WHERE NEVER ANY SIGNS OF THE CAR RUNNING OR DRIVING LIKE THERE WHERE GOING TO BE PROBLEMS. I'VE NEVER HAD ANY MECHANICAL ISSUES AT ALL ASIDE FROM THIS INCIDENT. THIS HAS COME COMPLETELY OUT OF NOWHERE UNEXPECTEDLY.

Mileage: 150,000

THE REAR DOOR ON THE PASSENGER'S SIDE DOES NOT OPEN FROM THE INSIDE OR OUTSIDE. AFTER RESEARCHING THE PROBLEM I HAVE FOUND THAT THIS IS A COMMON COMPLAINT.

AFTER DRIVING ABOUT 6 MILES TO A LOCAL STORE NEARBY AND BACK HOME AS I PULLED MY CAR INTO MY PARKING SPOT BLACK SMOKE STARTED COMING FROM THE HOOD SO I TURNED THE CAR OFF WAITED UNTIL THE SMOKE STOPPED AND LOOKED UNDER THE HOOD TO SEE IF I COULD TELL WHAT WAS SMOKING. EVERYTHING APPEARED FINE AND I MADE SURE TO CHECK ALL OF MY FLUID LEVELS AND OIL WHICH WERE ALL FULL. LATER THAT DAY MAYBE 4 HOURS LATER I DROVE ABOUT 15 MILES TO MY SISTERS HOUSE AND AGAIN AS I WAS PARKING MY CAR THE BLACK SMOKE STARTED AGAIN FROM UNDER THE HOOD. I PROCEEDED TO TURN THE CAR OFF AND LOOK UNDER THE HOOD AGAIN AFTER THE SMOKE CLEARED. LESS THAN 5 MINUTES LATER THE WAS A LOUD POPPING NOISE FROM UNDER THE HOOD AND BY THE TIME I RAN OUTSIDE TO SEE THE ENTIRE FRONT PART OF MY CAR WAS ENGULFED IN FLAMES HOWEVER THE WINDOWS WERE UP SO THE FLAMES WERE CONTAINED INSIDE THE CAR AND UNDER THE HOOD. THE FIRE DEPARTMENT CAME MINUTES LATER AND PUT THE FIRE OUT AND I HAD TO HAVE THE CAR TOWED DUE TO THE FRONT TIRES MELTING FROM THE FIRE. I HAD IT TOWED BACK TO THE DEALERSHIP WHERE I'D PURCHASED IT ONLY 5 MONTHS BEFORE AND LET THEM AND FINANCING COMPANY KNOW. NO ONE COULD EXPLAIN WHY MY CAR SPONTANEOUSLY COMBUSTED LIKE A BOMB WHILE PARKED AND TURNED OFF. I'M REPORTING THIS INCIDENT BECAUSE I DO NOT BELIEVE IT WAS A FREAK ACCIDENT I BELIEVE THESE VEHICLES SHOULD DEFINITELY BE INVESTIGATED BEFORE SOMEONE LOSES THEIR LIFE.

Mileage: 105,000

FRONT PASSENGER SIDE DOOR WILL NOT OPEN WITH OUTSIDE HANDLE. YOU CAN OPEN IT FROM THE INSIDE.

Mileage: 69,000

MY DRIVER-SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN UNLOCKED.

Mileage: 80,300

DOOR LOCKS ARE BROKEN AND REAR PASSENGER DOOR WILL NOT UNLOCK

Mileage: 92,000

FRONT DOOR HANDLE LATCH ASSEMBLY CONSTANTLY BREAKING AND I AM UNABLE TO OPE THE DOORS FROM THE OUTSIDE

FRONT PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL OPEN FROM THE INSIDE

Mileage: 156,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM OUTSIDE THE VEHICLE. THE DEALER (BILLION AUTO KIA IN SIOUX CITY, IOWA) DIAGNOSED THAT THE VEHICLE DOORS NEEDED ACTUATORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

MY REAR DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE.

Mileage: 106,000

THE HOOD LATCH WILL NOT OPEN THE HOOD

Mileage: 89,989

2011 KIA SORENTO 116,000. REGULARLY MAINTAINED.THE FIRST PROBLEM WAS THE DRIVER SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE, THAT HAPPENED ABOUT 6 MONTHS AGO. NOW, MY DRIVER SIDE DOOR WON'T OPEN FROM THE OUTSIDE. IN ADDITION, RECENTLY MY CAR HAS JUST SHUT OFF WHILE DRIVING; FOOT ON THE GAS AT IT IS NOT DOING ANYTHING (NO ENGINE LIGHT). WE PARK IT, SHUT IT OFF AND RESTART AND IT WILL WORK FINE FOR A WHILE. THERE IS SOME SORT OF ACCELERATION PROBLEM. I CAN STOP AT STOP SIGN AND LIGHTLY INCREASE MY SPEED AND IT WILL TUG LIKE ENGINE. NO ACCIDENTS. THIS IS A HUGE SAFETY CONCERN WITH HAVING 2 SMALL CHILDREN IN THE BACK SEAT. IF I WERE IN AN ACCIDENT, I WOULD NOT BE ABLE TO GET MY CHILD OUT OF THE BACK. IF I WAS IN ACCIDENT, SOMEONE COULDN'T HELP ME OR MY CHILDREN. THIS TO ME IS VERY SERIOUS! SEPT 2017 DATE OF BACK DOOR ISSUE NOT OPENING FROM OUTSIDE. 3/22/18 DRIVERS DOOR NOT OPENING FROM OUTSIDE. CAR SHUTTING OFF AND NOT WORKING PROPERLY AS BEEN SINCE ABOUT JAN/2018. THERE IS SOMETHING WRONG WITH HEADLIGHTS TOO. SINCE 1/2017, BULBS ARE GOOD BUT THEY JUST WORK FOR A WHILE AND THEN ONE OR THE OTHER STOPS WORKING OUT OF NOWHERE.

Mileage: 100,000

PASSENGER DOOR FRONT AND REAR DON'T OPEN FROM THE OUTSIDE OR INSIDE. SAFETY CONCERN IF WE ARE IN AN ACCIDENT AND CAN'T GET OUT. THIS WAS NOTICED ABOUT 2 MONTHS AGO.

Mileage: 110,205

DOOR LATCHES -BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE, 1 WILL NOT OPEN AT ALL. NOW THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. ITS VERY DANGEROUS AND THE CAR JUST PASSED THE 100K MILES SO WARRANTY IS USELESS. THERE WAS A RECALL THAT REPLACED THE INSIDE DOOR HANDLES FOR COSMETIC REASONS ON THE FRONT, THERE IS OBVIOUSLY A BIGGER PROBLEMS. MY LOCAL BODY SHOP COULDN'T EVEN FIGURE IT OUT AND TOLD ME TO GO TO DEALER WHO IS TRYING TO CHARGE ME $110 JUST TO DIAGNOSE IT. IT SHOULD BE RECALLED FOR SAFETY REASONS.

Mileage: 90,000

DOOR HANDLES NOT OPENING BRAKES NOT WANTING TO STOP OR GRABING ESC ABS DOWNHILL ON AND PASSGER AIR BAG

Mileage: 100,000

DRIVERS SIDE REAR DOOR WON'T OPEN FROM THE OUTSIDE. THIS IS A MAJOR SAFETY ISSUE WHEN THERE ARE CHILDREN IN THE VEHICLE

Mileage: 100,000

TAKATA RECALL THE DRIVER'S SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS SAME PROBLEM OCCURRED WITH THE DRIVER'S SIDE FRONT DOOR AND THIS WAS REPAIRED BY KIA AS THERE WAS A RECALL.

DRIVER'S DOOR CAN'T OPEN FROM OUTSIDE

ONE DAY WE WENT TO OPEN THE DRIVER SIDE BACK DOOR FROM THE OUTSIDE AND IT NO LONGER OPENED. THERE WAS NO DAMAGE DONE TO THE DOOR IT JUST STOPPED WORKING. WHEN I CONTACTED KIA THEY DIDNT SEE IT AS BEING A SAFETY ISSUE. IN MY EYES IT S AHUGE ISSUE IF MY GIRLS AND I WERE IN A WRECK AND SAFETY CREWS WOULDNT BE ABLE TO OPEN THE DOOR FROM THE OUTSIDE!

IN SEPT 2017 THE BACK DRIVER'S SIDE DOOR STOPPED OPENING FROM THE OUTSIDE. NOW, JAN 2018 THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. BOTH DOORS OPEN PERFECT FROM THE INSIDE.

Mileage: 46,000

THE DOOR WONT OPEN FROM THE OUTSIDE ON THE DRIVER BACK SIDE SO THE BACK DOOR ON THE DRIVER SIDE AND STATIONARY

Mileage: 149,000

MY DRIVERS SIDE BACK DOOR WON'T OPEN FROM THE OUTSIDE OR INSIDE(THIS IS MY CURRENT ISSUE WITH THE CAR). I HAVE BEEN IN NO ACCIDENTS WITH THIS CAR. I HAD TROUBLE WITH MY DRIVER'S DOOR WOULD NOT OPEN LAST YEAR AND THAT WAS UNDER RECALL AND REPAIRED. BOTH ISSUES JUST STARTED ALL OF A SUDDEN.

MY FRONT DRIVER AND REAR DRIVER DOOR WILL NOT UNLOCK FROM THE OUTSIDE. THIS HAPPENED ABOUT 6 MONTHS AGO AND HAVE READ IT'S A KNOWN ISSUE. I IT FIRST HAPPENED TO THE DRIVER DOOR THEN ABOUT A MONTH LATER THE THE BACK DRIVER DOIR

WITH THE VEHICLE STATIONARY PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. CAN OPEN FROM THE INSIDE ONLY.

Mileage: 129,321

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DOOR HANDLE WAS LOOSE. THE CONTACT TOOK THE VEHICLE TO KIA OF GREENVILLE (424 LAURENS RD, GREENVILLE, SC)WHERE THE FRONT DRIVER AND PASSENGER DOOR HANDLES WERE REPLACED PER A CUSTOMER SATISFACTION CAMPAIGN. THE VEHICLE WAS REPAIRED; HOWEVER, THE REAR PASSENGER DOOR HANDLE EXPERIENCED THE SAME ISSUE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DOOR HANDLE WAS LOOSE. THE CONTACT TOOK THE VEHICLE TO KIA OF GREENVILLE (424 LAURENS RD, GREENVILLE, SC)WHERE THE FRONT DRIVER AND PASSENGER DOOR HANDLES WERE REPLACED PER A CUSTOMER SATISFACTION CAMPAIGN. THE VEHICLE WAS REPAIRED; HOWEVER, THE REAR PASSENGER DOOR HANDLE EXPERIENCED THE SAME ISSUE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

PASSENGER DOOR WON'T OPEN FROM OUTSIDE WHEN VEHICLE STATIONARY. ACTIVATOR PIECE IN DOOR LATCH BROKEN. MANY COMPLAINTS FROM OTHERS.

Mileage: 104,000

I AM UNABLE TO OPEN MY DRIVERS SIDE REAR DOOR FROM THE OUTSIDE. THIS SEEMS TO BE QUITE A PREVELENT PROBLEM ON SEVERAL KIA MODELS. I HAVE SEEN THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM. SOME WITH MULTIPLE DOORS ON THE SAME VEHICLE. THIS IS A SFETY ISSUE AS YOU CAN'T QUICKLY GET INTO THE VEHICLE TO IF YOU HAD SMALL CHILDREN IN THE BACK AND THER WAS AN EMERGENCY OR IF FIRST RESPONDERS NEEDED ACCESS TO THE BACK OR ANY DOOR THAT HAD THIS PROBLEM FOR THAT MATTER. THE REASON I AM REPORTING THIS IS THAT I HAVE SEEN TOO MANY PEOPLE WITH THIS ISSUE ON THERE KIA SORENTOS AND OTHER MODELS.

Mileage: 120,000

DRIVER'S SIDE DOOR HANDLE MALFUNCTIONED. CAN UNLOCK DOOR WITH KEY OR KEY FOB, BUT DOOR WILL NOT OPEN. HAVE TO CLIMB INTO BACK SEAT TO MANUALLY OPEN DRIVER'S SIDE DOOR. THIS IS A SAFETY ISSUE! COMPLETELY RIDICULOUS TO HAVE TO DO WHEN IT'S RAINING, OR WHEN NEEDING TO ENTER THE CAR QUICKLY. I'M READING ONLINE THAT IT IS A FAULTY ACTUATOR SWITCH. DEALERS ARE CHARGING UP TO $500 TO FIX. THIS NEEDS TO BE A RECALL FROM THE MANUFACTURER. NOT BRAGGING ABOUT MY KIA ANYMORE.

LEFT REAR DOOR WILL NOT OPEN BY DOOR HANDLES INSIDE OR OUTSIDE EVEN WITH THE DOOR UNLOCKED IF KIDS ARE IN THE CAR IT IS A SAFETY HAZARD SITTING STILL WHEN IT FIRST HAPPENED

Mileage: 90,000

THE PASSENGER SIDE DOOR HANDLE COMPLETELY FELL OFF IN MY HAND WHEN I ATTEMPTED TO OPEN THE DOOR TO GET MY GRANDCHILD OUT OF THE CAR. THE CAR HANDLED WAS DEFECTIVE AND MY GRANDCHILD REMAINED IN A CAR IN EXTREME HEAT WHILE I TRIED TO GET INTO THE CAR ANOTHER WAY. I CRAWLED OVER THE DRIVER'S SET AND PUSHED THE DOOR OPEN FROM THE INSIDE TO BE ABLE TO PULL THE CHILD OUT. I SHOULD NOT HAVE TO CRAWL AROUND IN MY CAR TO GET A MINOR OUT OF IT. NOR SHOULD ANYONE BE EXPOSED TO TEXAS HEAT FOR ANY AMOUNT OF TIME DUE TO CAR FAILURE. CALLED KIA CUSTOMER CENTER AND WAS TOLD TO TAKE CAR TO BE EVALUATED AT A DEALERSHIP NEAR ME - THEY CHOSE. THE SERVICE AREA DIDN'T EVEN LOOK AT THE CAR -- SAW THE CAR HANDLE I BROUGHT IN AND SAID 'WELL WHY YOU BRINGING IT IN. IT'S BROKE. I CAN TELL THAT BY LOOKING AT IT." HE SAID HE WOULD OPEN A WORK ORDER THAT DAY. NO RESPONSE, I CALLED KIA AND THEY CALLED THIS PERSON WHO SAID HE WAS JUST THEN WRITING UP THE ORDER. WEEKS LATER I CALLED KIA CUSTOMER SERVICE AND I WAS TOLD THAT SOME SALES MANAGER (NO NAME, WOULD NOT PROVIDE PHONE NUMBER) HAD DENIED COVERING THE REPAIR OF THE PART. I TOLD THE KIA SERVICE TO APPEAL IT -- THIS PLASTIC PART IS ON THE PASSENGER SIDE OF MY CAR. FOR 6 YEARS, THIS CAR HAS BEEN USED BY ME EXCLUSIVELY M-F TO AN FROM WORK. ONCE IN AWHILE ON THE WEEKENDS, I TAKE A GRANDCHILD TO AN EVENT OR SOMETIMES I HAVE CARRIED HUSBAND TO YMCA.. IF THE PART FAILED DUE TO USE, THE DRIVERS SIDE HANDLE SHOULD HAVE FAILED. I LOOKED ONLINE AFTER LEARNING FROM KIA THAT THERE WOULD NOT BE A RECALL ON THIS ISSUE. I SAW HUNDREDS OF PEOPLE IN THE SAME SITUATION I WAS IN - WARRANTY DIDN'T COVER IT SINCE IT WAS OVER 70,000 MILES. THE 'FIX' REPAIR IS OVER $500. I SAW THAT A CLASS ACTION IS BEING DISCUSSED. SINCE IT IS ALWAYS THE PASSENGER DOOR HANDLE THAT FAILS FOR 2011 KIA, IT IS OBVIOUSLY DUE TO KIA USING A SUBSTANDARD PART.

Mileage: 74,000

THE DRIVER DOOR WON'T OPEN FROM THE OUTSIDE.

MY CARE IS ONLY 6 YEARS OLD AND I HAVE ALREADY HAD TO REPAIR AND REPLACE MY DOOR LATCHES ON THE DRIVER DOOR AND THE PASSENGERS DRIVER SIDE DOOR. THIS HAS WORN ENTIRELY TOO FAST. NONE WERE MISUSED. I HAVE CHILDRENAND BOTH COMPLETELY FAILED TO WORK CREATING A HAZARD TO ENTERING THE VEHICLE.

Mileage: 156,000

FRONT PASSENGER SIDE WON'T OPEN FROM OUTSIDE AND REAR PASSENGER DOOR WON'T OPEN AT ALL.

Mileage: 90,000

IN LATE 2013 MY DRIVER SIDE DOOR WOULD NOT OPEN FROM THE OUTSIDE.THEN THE DRIVERS SIDE BACK DOOR WOULD NOT OPEN FROM THE INSIDE OR OUT. THEN THE PASSENGER DOOR WOULD NOT OPEN FROM THE OUTSIDE.WE GOT THIS FIXED BECAUSE MY MOTHER IS ELDELY AND NEEDED TO BE ABLE TO EASILY OPEN HER DOOR. THIS WAS A COST OF 600.00. TO FIX THE BACK DOOR THEY WERE GOING TO CHARGE AN ADDTIONAL 600 OR MORE DEPENDING ON IF THEY BROKE THE DOOR PANEL , WE WOULD HAVE TO REPLACE THAT AT OUR OWN COST TODAY MY PASSENGER BACK DOOR STOPPED OPENING FROM THE OUTSIDE. MY SON HAS TO CLIMB OVER THE SEATS TO LET HIS BROTHER IN. WHAT IF THERE WAS AN ACCIDENT IN WATER OR A FIRE AND MY CHILDREN WERE UNABLE TO OPEN THEIR DOORS .THIS IS UNACCEPTABLE. THIS IS NO DOUBT A SAFETY CONCERN.

THE DRIVER-SIDE FRONT DOOR LATCH BROKE WITH NO ADVANCE NOTICE. I HAD MADE A STOP AND TRIED TO REENTER THE VEHICLE. THE DOOR WILL NOT OPEN FROM THE OUTSIDE. I DON'T SEE A SAFETY RECALL FOR THIS VEHICLE, BUT I SEE PLENTY OF COMPLAINTS WHICH INDICATE THAT IT IS EITHER A PLASTIC PART OF THE DOOR HANDLE, OR THE LOCKING MECHANISM. THIS SHOULD BE COVERED UNDER A SAFETY RECALL, AS IT PRESENTS A SAFETY HAZARD IN THE EVENT OF A CRASH WHERE THE DRIVER IS UNABLE TO EXIT WITHOUT ASSISTANCE SINCE RESCUERS WOULD BE DELAYED IN OPENING THE VEHICLE. APPARENTLY ALL DOORS ON THIS VEHICLE ARE SUBJECT TO THIS SAME PROBLEM.

Mileage: 130,000

MY 2011 KIA SORENTO HAS 2 REAR PASSENGER DOORS THAT DON'T OPEN. NEITHER DOOR CAN BE OPENED FROM THE INSIDE AND THEY CAN BE OPENED FROM THE OUTSIDE APPROXIMATELY ONE INCH. THE ONLY WAY TO "OPEN" THE DOOR IS BY PULLING EXTREMELY HARD ON THE OUTSIDE HANDLE (YOU CAN FEEL THE RESISTANCE OF THE INTERIOR PANEL). THE DOOR DOES OPEN, BUT THE INTERIOR PANEL DETACHES FROM THE DOOR FRAME. ONCE THE DOOR IS CLOSED AGAIN REVERTS TO NOT OPENING.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE FRACTURED. THE VEHICLE WAS SCHEDULED TO BE TAKEN TO AN UNKNOWN DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE NOT BEEN ABLE TO OPEN MY DRIVER SIDE BACK DOOR FOR OVER A YEAR. IT WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. DUE TO NOT BEING ABLE TO OPEN THE DOOR IT IS PRACTICALLY IMPOSSIBLE TO FIX IT AS WE CANNOT GET TO THE HINGES INSIDE OF THE CAR UNLESS WE REMOVE THE ENTIRE INSIDE OF THE DOOR AND CUT THE DOOR OFF OF THE CAR. THIS IS A HUGE SAFETY HAZARD KIA THAT NEEDS TO BE FIXED!

THE RIGHT REAR PASSENGER DOOR ON MY 2011 KIA SORENTO WILL NOT OPEN FROM THE INSIDE OR OUT SINCE OCTOBER, 2016. THE DEALERSHIPS THAT I HAVE REACHED OUT TO ARE QUOTING A $400.00 PRICETAG TO "FIX" THIS ISSUE THAT IS OBVIOUSLY THE FAULT OF THE MANUFACTURER. IN READING THE FORUMS AND LINKS ON HOW TO FIX THIS, IT HAS BECOME APPARENT THAT KIA REFUSES TO ADDRESS THE THOUSANDS AND THOUSANDS OF CONSUMERS WHO HAVE BEEN AFFECTED BY THIS AND I AM COMPELLED TO REPORT AS HOPEFULLY THE NHTSA CAN COMPEL KIA TO ISSUE A RECALL FOR THIS WIDESPREAD ISSUE AS IT IS INDEED A SAFETY ISSUE. DOES SOMEBODY HAVE TO DIE TRAPPED IN THEIR KIA FOR KIA TO ADDRESS THIS?

DRIVER'S SIDE DOOR WON'T OPEN FROM OUTSIDE...A QUICK INTERNET SEARCH REVEALS THIS IS A VERY COMMON PROBLEM WITH A BAD ACTUATOR. THIS IS A HUGE SAFETY CONCERN...IMAGINE PUTTING AN INFANT OR TODDLER IN THE CAR AND THEN GOING AROUND TO OPEN YOUR DRIVER'S DOOR. THIS IS A BIG DEAL KIA. I WON'T BUY ANOTHER ONE.

Mileage: 110,000

THE LOCKING/UNLOCKING MECHANISM INTHE REAR PASSENGER DOOR FAILED NOW I AM UNABLE TO OPEN THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS RUNNING BUT PARKED IN A PARKING LOT. I ATTEMPTED TO UNLOCK THE DOOR AS MY SON WAS OPENING FROM OUTSIDE.

Mileage: 88,348

I AM UNABLE TO OPEN MY FRONT PASSENGER DOOR FROM THE OUTSIDE. MY CAR IS OUT OF WARRANTY NOW AND I CALLED KIA TO SEE ABOUT A RECALL AS A SAFETY CONCERN, AND THEY SAID THEY DO NOT CATEGORIZE IT AS SUCH AND WOULDN'T ISSUE A RECALL. I'VE DONE RESEARCH AND THIS IS AN ONGOING AND CONTINUAL PROBLEM FOR THEM. WHAT HAPPENS IF MY OTHER DOORS MALFUNCTION THIS SAME WAY? I HAVE SMALL CHILDREN WHO COULD BE TRAPPED IN MY CAR BECAUSE I CAN'T OPEN THE DOORS FROM THE OUTSIDE? WHAT WOULD HAPPEN IF THE CAR WERE ON FIRE OR WE WERE IN AN ACCIDENT AND I COULDN'T GET TO MY CHILDREN??? I CAN'T SEE HOW THIS ISN'T A SAFETY CONCERN WHEN CHILDREN COULD BECOME TRAPPED IN THE CAR!

Mileage: 119,000

VEHICLE STATIONARY, THE RIGHT FRONT PASSENGER DOOR LATCH FAILED TO OPEN. WAS WORKING FINE ONE DAY AND NOT AT ALL THE NEXT. IT IS THE OUTSIDE DOOR HANDLE. INSIDE STILL WORKS. I REMOVED THE DOOR PANEL AND INNER DOOR PANEL AND CHECKED ALL LINKAGE. THE FAILURE IS AN ELECTION SOLENOID IN THE ACTUAL LATCH ITSELF. THIS OFTEN HAPPENS ON OTHER DOORS ON THESE VEHICLES, WHICH IF THEY HAVE A CHILD LOCK LEAVES THE DOOR INOPERABLE AND MAKES IT VERY DIFFICULT TO REMOVE A CHILD IN AN EMERGENCY.

Mileage: 80,000

MY PASSENGER SIDE REAR DOOR WILL NOT OPEN FROM OUTSIDE, SECOND TIME THIS HAS HAPPENED, OTHER TIME WAS FRONT PASSENGER DOOR. THE CAR WAS PARKED WHEN I NOTICED PROBLEM.

Mileage: 65,400

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT BOTH FRONT AND REAR DRIVER AND PASSENGER SIDE DOOR HANDLES FAILED TO OPERATE FROM OUTSIDE OF THE VEHICLE. AS A RESULT, THE CONTACT WAS ONLY ABLE TO ENTER THE VEHICLE THROUGH AN OPEN WINDOW WITH THE INSIDE HANDLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATORS AND DOOR HANDLES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 205,000.

Mileage: 205,000

ONE DAY THE DRIVERS DOOR JUST WON'T OPEN FROM THE OUTSIDE. IT BROKE FROM THE INSIDE I HAD NO ACCIDENTS OR DAMAGE THAT COULD AFFECT THE DOOR AT ALL AND I'VE BEEN DOING SOME RESEARCH AND IT SEEMS TO BE A COMMON ISSUE WITH THIS PARTICULAR MODEL.

Mileage: 95,000

DRIVER SIDE FRONT DOOR HANDLE WONT OPEN DOOR.

Mileage: 114,000

OVER THE COURSE OF THE PAST 6 MONTHS, I HAVE HAD SEVERAL PROBLEMS WITH THE DOOR HANDLES ON THIS 2011 KIA SORENTO. AFTER SEARCHING ONLINE, IVE FOUND ITS A MAJOR PROBLEM THAT KIA REFUSES TO RECALL. THIS IS ABSURD. THE FRONT TWO DOORS ON THE KIA WILL NOT OPEN FROM THE OUTSIDE, BUT WILL FROM THE INSIDE. ONE OF THE BACK DOORS HAS A HANDLE THAT HAS BROKEN OFF AFTER LITTLE USE. IVE READ HUNDREDS OF STORIES OF THIS HAPPENING AND KIA NEEDS TO MAKE THIS RIGHT. THE EXTENSIVE LABOR IT TAKES INTO REMOVING THE DOOR HANDLE IS THE PROBLEM FOR THE PRICE. MOST SERVICE DEALERS WANT HUNDREDS OF DOLLARS TO FIX A PLASTIC DOOR LATCH/ACTUATOR AND THAT IS A RIP OFF. THESE NEED TO BE RECALLED IMMEDIATELY FOR SAFETY REASONS. IF A CRASH WERE TO HAPPEN, AND THE INSIDE ALSO QUITS WORKING, HOW WOULD YOU EXIT THE VEHICLE?

Mileage: 87,000

FRONT PASSENGER DOOR HANDLE WILL NOT OPEN DOOR FROM THE OUTSIDE.

Mileage: 84,000

CHROME CRACKING ON DRIVER'S INSIDE DOOR HANDLE CAUSING SEVERE CUT ON HAND WHEN ATTEMPTING TO OPEN VEHICLE DOOR.

Mileage: 65,351

YOU SAY YOU WANT ME TO REPORT IT WHEN THE MANUFACTURER FAILS TO PERFORM THE RECALL WORK, BUT YOU HAVE NO WAY FOR ANYONE TO DO THAT. YOU ARE AS BAD AS THE MANUFACTURER WHO FAILED ME. I CAN'T COUNT ON YOU TO DO ANYTHING, YOU'VE MADE THAT VERY APPARENT.

REAR DRIVER SIDE DOOR WILL NOT OPEN FROM OUTSIDE OR INSIDE. NO IMPACT OR DAMAGE.DOOR HANDLE JUST STOPPED WORKING.

Mileage: 100,000

I HAVE A 2011 KIA SORENTO AWD LX THE FRONT DRIVERSIDE DOOR WILL NOT OPEN FROM THE OUTSIDE.

Mileage: 145,000

I HAVE TWO DOORS THAT WILL NOT OPEN FROM THE OUTSIDE. I SEARCHED ONLINE AND SEE THAT THIS IS A COMMON PROBLEM BUT I DO NOT SEE A RECALL. I THINK SOMETHING NEEDS TO BE DONE TO FORCE KIA TO RECALL AND FIX THIS PROBLEM

ON 1/16/2017 I WENT TO A DR APPOINTMENT. WHEN I CAME OUT I UNLOCKED THE CAR AND THE OUTSIDE HANDLE ON THE DRIVER'S SIDE DOOR WOULDN'T WORK. THE DOOR WAS UNLOCKED BUT THE HANDLE WOULD NOT WORK. I HAD TO GO INTO THE CAR FROM THE PASSENGER SIDE AND CLIMB OVER TO OPEN THE DOOR FROM THE INSIDE. THIS WAS NOT EASY AS I AM A SHORT 67 YEAR OLD WOMAN. TOOK THE CAR INTO A MECHANIC AND HE HAD TO ORDER THE ENTIRE LATCH ASSEMBLY $243.50. I CHECKED ON THE NHTSA SITE AND THERE ARE SO MANY OTHER CARS THAT HAVE HAD THIS SAFETY ISSUE ALSO. IT LOOKS LIKE THAT THIS PROBLEM IS BECOMING A BIGGER PROBLEM AS OUR CARS AGE. HOPEFULLY MY OTHER DOORS WON'T BREAK ALSO AS WAS THE CASE FOR SEVERAL OTHER OWNERS. PLEASE LOOK INTO THIS EXTREMELY POTENTIALLY DANGEROUS ISSUE AND HAVE KIA ISSUE A RECALL. THANK YOU FOR YOUR TIME. *TR

Mileage: 47,500

DRIVER SIDE DOOR ON MY 2011 KIA SORENTO STOPPED WORKING YESTERDAY,. WOULD NOT OPEN BY REMOTE OR KEY. I HAD TO CLIMB IN AND CRAWL OVER TO DRIVERS DOOR TO GET INTO CAR. THIS IS A SERIOUS DEFECT THAT COULD RESULT IN DEATH OR INJURY TO ME AND MY PASSENGERS DURING A VERY COMMON EVENT IN HOUSTON - FLOODING. IF I WAS PINNED IN MY CAR GOING UNDER WATER AND NO ONE COULD OPEN THE DOOR BY ANY MEANS THEN I WOULD DROWN. JUST HOW MANY COMPLAINTS DO U NEED TO HAVE TO RECALL YOUR OBVIOUS DEFECT? I HAVE SEEN AN ALARMING NUMBER OF PEOPLE WHO HAVE COMPLAINED TO YOU ON THE SAME BUT NO ACTIONS ARE TAKEN BY KIA TO REMEDIATE THIS DANGEROUS DEFAULT. PEOPLE HAVE BEEN CHARGED UP TO $900 TO KIA DEALERSHIP TO FIX THEIR SHODDY COST SAVING CHEAP DOOR ONLY TO HAVE THE OTHER DOOR(S) ON THEIR CAR GO OUT WITHIN WEEKS. IN OTHER WORDS, WE SHOULD ALWAYS BE READY FOR THIS MUCH REPORTED SAFETY HAZARD! IT IS GOING TO FLOOD IN HOUSTON TOMORROW...HOPE I AM NOT TRAPPED IN MY CAR DUE TO YOUR NEGLIGENCE. OH AND THERE ARE LOTS OF OTHER ISSUES THAT COULD HAPPEN, UNABLE TO GET MY GRANDCHILDREN OUT OF THE CAR IN A HOUSTON SUMMER! *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT OPEN FROM THE OUTSIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE DOOR LOCK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 95,000. UPDATED 01/23/2017*CT UPDATED 7/10/18*JB

Mileage: 95,000

DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE.

Mileage: 101,217

MY DRIVERS SIDE DOOR DOES NOT OPEN FROM THE OUTSIDE. I CAN OPEN IT FROM THE INSIDE, BUT NOT THE OUTSIDE. IT IS NOT LOCKED AND SEEMS TO BE A HUGE SAFETY HAZARD AND A VERY COMMON PROBLEM ACCORDING TO ALL OF THE OTHER SORENTO OWNERS AND COMPLAINTS OUT THERE. I'M TERRIFIED...WHAT IF A LIFE OR DEATH SITUATION OCCURS AND THE ONLY DOOR I CAN USE IS THE DRIVERS SIDE AND IT WON'T OPEN? NOTHING HAPPENED TO MY DOOR TO MAKE THIS HAPPEN. I CAME OUT TO THE GARAGE ONE MORNING AND IT WOULDN'T WORK.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER DOOR FAILED TO OPEN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

RECALL : THE HANDLE ON MY 2011 KIA WILL NOT OPEN FROM THE INSIDE< WE PAID AND GOT THAT FIXED, NOW THE BACK PASSENGER DOOR IS DOING THE SAME THING, THE PANEL IS CRACKED NOW FROM TRYING TO GET IT ON.LOOK MY HUSBAND AND I BOTH HAVE CANCER AND CANT AFFORD ALL THIS

Mileage: 144,601

FRONT DRIVER'S SIDE DOOR IS NOT OPENED FROM OUTSIDE. ONLY OPENED FROM INSIDE.

DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE PRESENTING A SAFETY ISSUE IF AN EMERGENCY WERE TO TAKE PLACE AND A RESCUE WAS NEEDED FOR THE DRIVER OF THE VEHICLE. SHORTLY AFTER THE DRIVER'S SIDE DOOR FAILED, THE BACK DRIVER'S SIDE DOOR HAD THE SAME ISSUE AND WILL NOT OPEN FROM THE OTHER SIDE. ONCE AGAIN, A SAFETY ISSUE THAT SHOULD BE RECALLED.

Mileage: 84,000

I JUST BOUGHT A 2011 KIA SORENTO LAST WEEK WITH 39,000 MILES ON IT. WHEN I WENT TO GET IN THIS MORNING TO GO TO WORK MY DRIVER'S SIDE DOOR WOULD NOT OPEN. I CAN ONLY OPEN IT FROM THE INSIDE. I TRIED LOCKING AND UNLOCKING IT AND NOTHING. IT STILL DOES NOT OPEN FROM THE OUTSIDE.

Mileage: 39,000

DOOR LOCKS WILL NOT OPEN FROM OUTSIDE THE DOOR LOCK ASSEMBLY HAS BROKEN ON TWO OF MY DOORS, THE PASSENGER FRONT AND THE DRIVER SIDE REAR. THIS IS CLEARLY A PROBLEM BASED ON THE AMOUNT OF COMPLAINTS AND SHOULD BE RECALLED. THERE IS NO GUARANTEE IF YOU GET THEM FIXED, WITH ORIGINAL KIA PARTS, THAT IT WILL NOT HAPPEN AGAIN. THIS CLEARLY IS A SAFETY PROBLEM.

Mileage: 75,000

THE DRIVERS SIDE REAR DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. THIS IS RIDICULOUS. THERE ARE LITERALLY THOUSANDS OF THE SAME COMPLAINTS ONLINE AND THE KIA DEALERS ARE REPLACING THOSE THAT ARE UNDER WARRANTY, AND BRAND NEW ONES (DOOR ACTUATOR PROBLEM). IT IS OBVIOUSLY A FACTORY DEFECT, YET KIA WON'T ISSUE A RECALL FOR THE DOOR ACTUATOR. I WANT TO BE ABLE TO USE MY BACK SEAT. ALSO A SAFETY ISSUE IF MY FAMILY IS IN THE BACK SEAT.

Mileage: 130,000

DRIVER AND REAR PASSENGER DOOR HANDLES NO LONGER OPEN DOORS FROM THE OUTSIDE. REAR DOOR FROM INSIDE OR OUT DUE TO ENGAGED CHILD LOCK

TAKATA RECALL. MY DRIVERS SIDE PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. WHEN I CONTACTED THE DEALER THEY TOLD ME THAT IT ISN'T COVERED UNDER WARRANTY ANYMORE. THEY SAID IT WILL COST $4OO. THIS SITE IS FULL OF THESE COMPLAINTS SO WHY ISN'T THERE A RECALL ON IT? DOES A CHILD HAVE TO GET STUCK IN ONE OF THESE CARS AND DIE BEFORE IT IS FIXED??

70,000 MILES ON THIS VEHICLE. DRIVER SIDE DOOR CANNOT BE OPENED FROM THE OUTSIDE. VERY SERIOUS SAFETY ISSUE WITH MANY COMPLAINTS FILED. CHEAP PLASTIC MECHANISM IS TO BLAME. MANY OTHER COMPLAINTS ON OTHER DOORS ALSO.

Mileage: 70,000

DRIVER SIDE REAR PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. CAN OPEN FROM THE INSIDE ONLY. HUGE SAFETY RISK OF NOT ABLE TO REMOVE SMALL CHILD FROM THE VEHICLE. ALSO, IN CASE OF ACCIDENT, NOT ALLOWING EXTERIOR EXTRACTION WITHOUT BREAKING GLASS.

Mileage: 118,000

DRIVER-SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE (WILL ONLY OPEN FROM INSIDE). DRIVE-SIDE REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. PASSENGER-SIDE REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE.

Mileage: 82,000

ALREADY FILED COMPLAINT ABOUT 2 DOORS THAT YOU CANNOT OPEN FROM THE OUTSIDE OF THE VEHICLE WHEN UNLOCKED, NOW I HAVE A 3RD DOOR THAT WON'T OPEN FROM THE OUTSIDE WHILE UNLOCKED. GONNA HAVE TO CLIMB IN FROM THE HATCHBACK PRETTY SOON. THEY ALL OPEN FROM THE INSIDE, NOT THE OUTSIDE. SO NOW I HAVE TO LEAVE THE CHILD SAFETY LOCKS OPEN ALL THE TIME, HOPEFULLY MY 3 YR OLDS WON'T PULL ON THE DOOR HANDLE FROM THE INSIDE AND FALL OUT OF THE VEHICLE. ALL THIS WITHIN THE LAST 3 WEEKS. I'M GUESSING SOMEBODY HAS TO DIE BEFORE THIS WILL BE RECALLED. GOING TO CALL DEALER TODAY TO SEE WHAT THEY SAY.

Mileage: 82,000

THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. MY CAR HAS JUST OVER 40,000 MILES. IF THERE WERE AN EMERGENCY, ACCIDENT WERE THE DRIVER WAS UNRESPONSIVE, A RESPONDER COULD NOT OPEN THE DOOR FROM THE OUTSIDE TO REACH THE DRIVER. A KIA DEALER SERVICE MANAGER BELIEVES THE PROBLEM IS A FAILED DOOR LATCH AND THE REPAIR COST IS APPROXIMATELY $450-$500.

KIA SORENTO 2011. PARKED. FIRST IT WAS ONE DOOR, JUST STOPPED OPENING FROM THE OUTSIDE, OPENS FROM INSIDE, UNLESS YOU PUT CHILD SAFETY LOCK ON, THEN IT WON'T OPEN AT ALL. THEN TODAY THE OTHER SIDE NOT OPENING FROM THE OUTSIDE. ALL OPEN FROM INSIDE, ONLY PROBLEM IS WHAT TO DO WHEN ALL FOUR STOP OPENING FROM OUTSIDE. IF MY KID IS IN THERE, FALLS ASLEEP, AND IT'S HOT OUTSIDE, HOW DO I GET THE KID OUT IF I CAN'T OPEN FROM OUTSIDE, SOMEBODY IS GOING TO BE SERIOUSLY HURT OR KILLED FROM THIS PROBLEM. FROM THE LOOKS OF THINGS THERE HAS BEEN A LOT OF PROBLEMS WITH THESE DOORS.

Mileage: 80,000

DRIVER SIDE DOOR WILL NOT OPEN FROM OUTSIDE. I HAVE 61,000 MILES ON VEHICLE . I HAD TO OPEN PASSENGER SIDE DOOR AND REACH OVER TO OPEN DOOR,

Mileage: 61,000

OUTSIDE DRIVER DOOR HANDLE FAILED. COULD NOT OPEN DOOR FROM OUTSIDE EVEN WHEN UNLOCKED.

Mileage: 77,000

BACK DRIVER SIDE REAR DOOR WILL NOT OPEN FROM SIDE. IF I CANNOT GET TO MY CHILDREN AND SOMETHING HAPPENS TO THEM I WILL SUE THE SNOT OUT OF KIA. NOW, MY DRIVER SIDE DOOR BROKE AND WILL NOT OPEN FROM OUTSIDE. SAFETY HAZARD BECAUSE I CANNOT GET INTO MY CAR VERY QUICKLY. I HAVE TO GO TO PASSENGER SIDE AND CRAWL ACROSS SET TO OPEN DRIVER DOOR. THIS IS NOT SAFE AT ALL.

Mileage: 176,000

FRONT PASSENGER SIDE DOOR CANNOT BE OPENED FROM THE OUTSIDE. THIS HAS JUST OCCURRED IN AUGUST 2016. PRIOR TO THIS DATE IT WAS WORKING FINE. DOOR CAN ONLY BE OPENED USING INSIDE HANDLE

Mileage: 115,000

DOOR HANDLE INSIDE PLASTIC CLIP BRAKES DISABLING ENTRY INTO VEHICLE FROM OUTSIDE. DRIVER HAS TO ENTER FROM ANOTHER DOOR AND CLIMB INTO COCKPIT TO OPERATE VEHICLE. FOUND HUNDREDS OF THESE COMPLAINTS ON KIA FORUMS AND OTHER SITES. ACCORDING TO OTHER COMPLAINANTS, OTHER DOORS EVENTUALLY FAILED AFTER FIRST REPAIR.

Mileage: 74,000

VEHICLE WAS STATIONARY. TRIED TO OPEN DRIVER'S SIDE DOOR AND IT WON'T OPEN FROM OUTSIDE. ALL DOORS WERE UNLOCKED, BUT HANDLE WON'T OPEN DOOR. DRIVER'S DOOR CAN BE OPENED FROM INSIDE. THIS IS A HUGE SAFETY ISSUE SINCE I HAVE A 3 YEAR OLD AND I CAN NO LONGER USE CHILD SAFETY LOCKS IN THE EVENT I CAN'T OPEN DOORS FROM THE OUTSIDE.

Mileage: 89,000

DOOR HANDLE ON DRIVER'S SIDE BECAME UNUSABLE FROM THE OUTSIDE, REQUIRING DRIVER TO OPEN THE DOOR FROM THE INSIDE BY ENTERING FROM THE PASSENGER SIDE OR LEAVING THE WINDOW DOWN. IF A PERSON WERE IN AN ACCIDENT AND COULD NOT OPEN THE DOOR, IT WOULD BE DIFFICULT TO GET THEM OUT OF THE DRIVER'S DOOR. THE MECHANISM HAD TO BE REPLACED - KIA ESTIMATED ALMOST $500 TO EVALUATE, ORDER AND REPLACE THE PART. A CAR WITH LESS THAN 80,000 MILES SHOULD NOT HAVE DOOR HANDLES FAILING.

Mileage: 75,000

NEITHER FRONT DOOR WILL OPEN FROM THE OUTSIDE BY KEY, OR KEY FOB. I AM ALMOST 6 FOOT AND NEARLY 200 LBS AND IT IS VERY HARD TO CLIMB FROM THE BACKSEAT TO THE FRONT. IF THERE WAS A FIRE OR WRECK THIS COULD BE DISASTROUS. THERE SEEMS TO BE MANY COMPLAINTS BUT NO RECALLS YET. I HAVE HEARD IT IS APPROXIMATELY $600 TO FIX THE PROBLEM. MY VEHICLE IS PAST THE WARRANTY. MANY HAVE SAID IT IS A PROBLEM IN MANY KIA'S YET NOTHING IS BEING DONE ON IT. UNKNOWN HOW TO FIX THE PROBLEM OR WHAT IT IS.

Mileage: 117,000

AFTER UNLOCKING THE VEHICLE, THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. ONLY WAY TO ENTER THE CAR IS FROM THE PASSENGER SIDE. THE INTERIOR DRIVERS SIDE DOOR HANDLE DOES OPERATE PROPERLY. THE DRIVER DOOR HANDLE WILL NOT OPEN FROM THE OUTSIDE. THIS APPARENTLY IS A VERY COMMON ISSUE WITH THIS MODEL. IN CASE OF AN ACCIDENT, EXTERNAL ENTRY IS IMPOSSIBLE FROM THE DRIVER DOOR.

Mileage: 80,000

AFTER UNLOCKING THE VEHICLE, THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. ONLY WAY TO ENTER THE CAR IS FROM THE PASSENGER SIDE. THE DRIVER DOOR HANDLE WILL NOT OPEN FROM THE OUTSIDE. THIS APPARENTLY IS A VERY COMMON ISSUE WITH THIS MODEL. IN CASE OF AN ACCIDENT, EXTERNAL ENTRY IS IMPOSSIBLE FROM THE DRIVER DOOR. COST TO REPAIR THIS ISSUE WAS $411.

Mileage: 75,000

I NOW HAVE TWO REAR PASSENGER DOORS THAT DO NOT OPEN FROM THE EXTERIOR OF THE CAR. OPENING THE DOOR REQUIRES USING THE INSIDE HANDLES ONLY TO OPEN THE DOORS. THE FIRST HANDLE STOPPED FUNCTIONING TWO YEARS AGO AND NOW THE SECOND DOOR HAS STOPPED FUNCTIONING AS OF SUNDAY. THIS IS AN ABSOLUTE DESIGN FLAW AND A SAFETY ISSUE!! SHOULD THERE BE ANY TYPE OF ACCIDENT AND SOMEONE NEED TO ENTER THE VEHICLE IN AN EMERGENCY SITUATION FROM THE OUTSIDE TO EXTRICATE A PASSENGER, THE DOORS DO NOT OPEN!! IF THERE IS AN ACCIDENT AND THE FRONT DOORS ARE DAMAGED AND THE ONLY WAY IN IS THROUGH A REAR DOOR, NOW THE REAR DOORS ARE USELESS AND DO NOT FUNCTION. SOMETHING NEEDS TO BE DONE WITH THIS ASAP! I KNOW FROM RESEARCH THAT THIS IS A KNOWN ISSUE WITH THIS CAR AND MODEL YEAR. THERE ARE PLENTY OF PEOPLE ALL OVER THE INTERNET REPORTING THE SAME PROBLEM. THIS IS CERTAINLY NOT SPECIFIC TO MY VEHICLE. THIS IS NOT A BROKEN SUN VISOR, OR A BROKEN GLOVE COMPARTMENT, OR A BROKEN RADIO OR CD PLAYER. THIS IS A FAILURE OF VITAL EQUIPMENT TO THE SAFETY OF THE PASSENGERS IN THIS VEHICLE. THE [XXX] DOORS HAVE KNOWN ISSUES AND BREAK AFTER TIME. THIS SHOULD NOT BE CONSIDERED A WARRANTY ISSUE. IT IS A DESIGN FAILURE THAT NEEDS TO BE ADDRESSED FOR THE SAFETY OF MY FAMILY AND ALL CONSUMERS WHO PURCHASED THIS VEHICLE. JUST BECAUSE NO ONE HAS DIED YET DOES NOT MAKE IT ANY LESS OF A SAFETY ISSUE. USE COMMON SENSE AND LOGIC HERE. LETS PREVENT THE DEATHS AND PROBLEMS. NOT WAIT UNTIL THEY HAPPEN. THE WRITING IS ON THE WALLS AND THE NUMBER OF COMPLAINTS ARE OUT THERE. PLEASE DO SOMETHING!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 68,000

I HAVE BEEN HAVING PROBLEMS WITH MY DRIVER DOOR AND PASSENGER DOOR OPENING FROM THE OUTSIDE. I HAVE TO OPEN THE BACK DOOR TO GET IN TO THE FRONT. THIS HAS BEEN GOING ON FOR OVER 3 YEARS. I'VE SPOKEN TO THE DEALER SHIP PLACE WHERE I GOT THE CAR FROM, AND THEY INFORMED ME IT WAS NOTHING THEY COULD DO ABOUT IT. I ALSO TOOK IT TO THE KIA DEALERSHIP AND THEY TOLD ME IT'S NOT A RECALL OR ANYTHING CAN DO ABOUT IT UNLESS I PAY FOR THEM TO FIX IT. I DON'T THINK THIS IS RIGHT AT ALL. I AM NOT A RUFF DRIVER AND I TRY TO TAKE GOOD CARE OF MY CAR. I DO NOT FEEL AS IF I SHOULD HAVE TO PAY FOR THIS. THERE ARE SO MANY PEOPLE COMPLAINING ABOUT THE SAME THING GOING ON WITH THEIR DOORS AND WE ARE NOT GETTING ANY HELP AT ALL. THEY ARE NOT WORRYING THAT WE HAVE TO PAY THE CAR NOTE PLUS THE CAR INSURANCE AND ITS NOTHING THEY CAN DO UNLESS WE PAY FOR IT. NOT TO MENTION IF IT WAS SOMEONE TRYING TO HARM ME AND MY KIDS. WE WOULD HAVE TO GO THROUGH THE BACK DOOR TO GET IN THE FRONT TO START THE CAR AND PULL OFF. THAT'S NOT IF YOU WAS TO GO ON CARGURUS.COM YOU WOULD SEE ALL THE COMPLAINTS. IS THERE ANYTHING THAT YOU ALL CAN HELP US WITH PLEASE LET US KNOW. THANK YOU. ALSO THE DATE I PUT IN IS NOT CORRECT IT WOULD NOT LET ME PUT 2014. *TR

Mileage: 70,061

JUST WENT TO OPEN THE DRIVER'S SIDE PASSENGER DOOR OF MY KIA SORRENTO ONE DAY IN JAN. 2016, AND IT WOULD NOT OPEN. WHEN I TOOK IT TO THE DEALER, THEY WERE ABLE TO GET IT OPEN FROM THE INSIDE AND DISENGAGED THE CHILD SAFETY LOCK, BUT IT STILL WOULD NOT OPEN FROM THE OUTSIDE. I WAS TOLD IT WOULD BE $350 TO FIX IT. I WENT TO WORK A COUPLE WEEKS LATER AND CAME OUT TO GET IN MY CAR AND THE DRIVER'S SIDE WOULD NOT OPEN. FORTUNATELY I WAS ABLE TO GET IN THE PASSENGER SIDE AND REACH OVER TO OPEN IT. I HAVE BEEN DOING THAT FOR 7 MO. NOW BECAUSE OF A LACK OF $700 TO FIX BOTH DOORS, AND LACK OF TIME! I AM TAKING IT IN TOMORROW TO GET THEM FIXED BECAUSE OUR DAUGHTER AND 3 GRANDCHILDREN ARE COMING THIS WEEKEND TO VISIT FOR 2 WEEKS. I BEGAN TO PANIC WHEN I REALIZED IF WE WERE IN A WRECK, NO ONE WOULD BE ABLE TO GET US OUT ON THE DRIVER'S SIDE, WHICH COULD BE THE ONLY AVAILABLE SIDE! MY HUSBAND CALLED KIA A FEW MONTHS AGO ABOUT THE SITUATION AND SOMEONE WAS SUPPOSED TO CALL HIM BACK, BUT THEY NEVER DID. I CALLED, BUT DID NOT HAVE THE VIN WITH ME AT THE TIME. I FIND IT INTERESTING THAT SO MANY OTHERS HAVE COMPLAINED ABOUT THIS AND NOTHING IS BEING DONE TO HELP US WITH THIS OBVIOUS MANUFACTURING PROBLEM, YET I READ OR SAW SOMEWHERE SOMETHING ABOUT THEIR CUSTOMERS SAFETY BEING A PRIORITY??? I JUST HOPE IT DOESN'T TAKE A DEATH TO GET THEM TO ACT ON THIS! I'M DOING MY BEST TO BE SURE IT ISN'T ONE OF MY LOVED ONES, BUT DO EXPECT KIA TO "MAN UP" AND REIMBURSE US! TO ANSWER YOUR OTHER QUESTIONS...THE CAR WAS STATIONARY, PARKED, WAS TOLD IT WAS SOME MECHANISM INSIDE THE DOOR. I WILL BE ABLE TO UPLOAD A REPAIR INVOICE TOMORROW AFTER THE JOB IS COMPLETE. IN THIS CASE, THEY SAY THEY WILL USE GENUINE FACTORY PARTS, BUT I'M NOT SO SURE I WANT THEM TO!!! ARE WE FACING THE SAME "TRIP" AGAIN "DOWN THE ROAD?" ARE THESE PARTS GOING TO BE ANY BETTER??? THAT REMAINS TO BE SEEN!

Mileage: 90,000

APPROXIMATELY TWO MONTHS AGO, WHILE PARKED IN MY DRIVEWAY, I ATTEMPTED TO OPEN MY DRIVER REAR PASSENGER DOOR. IT WOULD NOT OPEN FROM THE OUTSIDE; THE MECHANISM THAT HOLDS THE DOOR SHUT HAD SOMEHOW MANAGED TO STAY IN THE "HOLDING" POSITION WHICH PREVENTED IT FROM BEING OPENED FROM THE OUTSIDE. JUST RECENTLY MY DRIVER DOOR ITSELF HAS STARTED TO DO THE EXACT SAME THING. THIS CAUSES AN ISSUE IF THERE IS AN ACCIDENT AS IT PREVENTS SOMEONE FROM ACCESSING A PERSON SEATED BEHIND THE DRIVER. I HAVE SEEN SEVERAL COMPLAINTS REGARDING THIS SAME ISSUE WITH THE SAME MAKE/MODEL/YEAR AS MY VEHICLE. WE WOULD LIKE KIA TO ISSUE A RECALL.

Mileage: 80,000

"TAKATA RECALL" I HAVE HAD MY KIA FOR ALMOST 3 YEARS NOW AND SINCE A YEAR AGO THERE IS ONLY ONE DOOR LEFT THAT WILL OPEN FROM THE INSIDE AND OUTSIDE IN TERMS OF A LOCKING MECHANISM. TWO DOORS WILL ONLY OPEN FROM THE INSIDE AND THE OTHER WON'T OPEN FROM THE INSIDE OR OUTSIDE. I KNOW THE PROBLEM WILL ONLY GET WORSE, BUT DUE TO ANY EMERGENCIES AND HAVING KIDS IT MAKES IT REALLY INCONVENIENT TO CLIMB THROUGH THE BACK INTO MY FRONT SEAT.

Mileage: 138,000

THREE WEEKS AGO MY LEFT SIDE REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE. I HAD THE CHILD LOCK ON SO IT WILL NOT OPEN FROM THE INSIDE EITHER. TODAY, I GO TO LEAVE THE HOUSE AND MY DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. SAME SIDE, SAME ISSUE. THIS SERIOUSLY NEEDS ATTENTION. IF I HAD MY CHILDREN IN THE CAR AND GOT INTO AN ACCIDENT IT COULD MEAN LIFE OR DEATH TRYING TO GET THEM OUT OF THE CAR. ANOTHER EXAMPLE: IF I WERE BEING ATTACKED AND NEEDED TO GET INTO MY CAR QUICKLY TO DRIVE SAFELY AWAY, I WOULD HAVE TO ENTER MY VEHICLE FROM THE PASSENGER SIDE AND CRAWL OVER TO THE DRIVER SIDE TO START MY CAR. AFTER READING ALL OF THE OTHER COMPLAINTS ABOUT THE SAME ISSUE, I FEEL AS IF KIA SHOULD MAN UP AND MAKE THIS A RECALL. IT IS DANGEROUS. IT IS A SAFETY ISSUE. HOW MANY PEOPLE HAVE TO DIE BEFORE THE LIGHTBULB GOES OFF??????? COME ON KIA. SERIOUSLY. EVERYONE WHO HAS THIS ISSUE PLEASE REPORT IT!!!!

Mileage: 75,000

WHILE ENTERING THE DRIVER SIDE OF THE VEHICLE, THE DOOR FAILED TO OPEN AS WELL AS THE DRIVER SIDE BACK DOOR DUE TO CHILD LOCK BEING ACTIVATED. I AM UNABLE TO OPEN THE DOOR FROM THE INSIDE ON TO THE BACK DOOR. NOT COVERED UNDER WARRANTY AS MY WARRANTY EXPIRED IN AUG 2015 ALTHOUGH I PURCHASED MY VEHICLE JUNE 2011. THE 60 MONTHS WERE FROM THE TIME THE DEALERSHIP PURCHASED THE CAR NOT ME AND IT ONLY HAD 400 MILES ON IT.

Mileage: 90,000

A COUPLE WEEKS AGO, WHILE MY CAR WAS PARKED, I WENT TO OPEN THE DRIVER'S SIDE DOOR AND IT WOULD NOT OPEN. I TRIED UNLOCKING WITH THE FOB AND WITH THE KEY IN THE DOOR, NOTHING WORKED. I HAD TO GET INTO MY CAR THROUGH THE PASSENGER SIDE, NOW THE ONLY WAY I CAN GET DRIVER'S SIDE DOOR TO OPEN, IS FROM THE INSIDE. THEN A FEW DAYS AGO, DURING A CAMPING TRIP, I STEPPED OUT OF MY CAR TO RETRIEVE SOME THINGS FROM MY TRUNK. AT THAT TIME, ALL DOORS AUTOMATICALLY LOCKED. WHEN I TRIED TO OPEN THE CAR DOORS TO RETRIEVE MORE THINGS (AND MY TWO CHILDREN), THE DOORS WOULDN'T OPEN, AGAIN, IT TOOK SEVERAL ATTEMPTS BEFORE I COULD FINALLY UNLOCK THE CAR WITH THE KEY (IT TOOK APPROXIMATELY 15 MINUTES). IT'S SUMMER TIME AND MY YOUNG CHILD WAS SLEEPING INSIDE THE CAR. THIS IS DEFINITELY A SAFETY HAZARD GIVEN THE CIRCUMSTANCES. ABOUT A DAY LATER, THE AIRBAG LIGHT CAME ON, I'M GUESSING RELATED TO THIS ELECTRICAL DEFECT. I CONTACTED THE DEALER, THEY SAY THESE ISSUES WOULDN'T FALL UNDER WARRANTY AND THAT I HAD TO PAY $99 DIAGNOSIS FEE PLUS REPAIRS (ABOUT $200 PER DOOR). PLEASE LOOK INTO THIS, I FOUND SEVERAL SIMILAR COMPLAINS ONLINE. KIA IS NOT TAKING ANY RESPONSIBILITY. THANK YOU! *TR

Mileage: 60,000

REAR DRIVERS SIDE DOOR CAN NOT BE OPENED FROM THE OUTSIDE WHICH PRESENTS THE DANGER OF BEING BURNED IF VEHICLE WERE TO CATCH FIRE. THIS CONDITION IS NOW PRESENT IN A LARGE NUMBER OF VEHICLES AND I BELIEVE SHOULD BE RECALLED FOR REPAIR AND CATEGORIZED A SAFETY HAZARD. A SIMPLE INTERNET SEARCH WILL ESTABLISH THE SCOPE OF THIS DEFECT . DEALER INDICATES THE COST OF REPAIR $430.00 PER DOOR.

Mileage: 37,000

2011 KIA SORENTO REAR DRIVER SIDE PASSENGER DOOR CANNOT BE OPEN FROM THE OUTSIDE. THIS IS SAFETY MATTER. WE CAN OPEN THE DOOR FROM THE OUTSIDE TO GET OUR CHILDREN OR OTHERS OUT OF CAR IN CASE OF ACCIDENT OR OTHER EMERGENCY? MY CAR ONLY HAS 58000 MILES ON IT AND THIS ISSUE JUST STARTED. DUE TO THE SAFETY ASPECT AND THE LARGE NUMBER OF COMPLAINTS REGARDING THIS ISSUE THERE SHOULD BE A KIA RECALL DUE TO THIS DEFECT.

Mileage: 58,000

DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK I HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT I'VE READ THIS IS AN ISSUE A LOT OF PEOPLE ARE HAVING. KIA NEEDS TO ISSUE A RECALL AND FIX IT. MY REAR DOOR BROKE 4 MONTHS AGO, THEY SHOULD NOT BE ALOUD TO USE PLASTIC PARTS ON SOMETHING LIKE THIS.

2011 KIA SORENTO DRIVER SIDE, BOTH REAR DOORS CAN NOT BE OPEN EITHER FROM OUT SIDE AND INSIDER DUE TO CHILD SAFETY. THIS IS SAFETY MATTER. HOW WE CAN GET OUR CHILDREN OUT OF CAR IN CASE OF ACCIDENT? CURRENTLY ONLY ONE DOOR OF MY CAR CAN BE OPEN FROM OUTSIDE. I AM STRONG BELIEVE SOMEONE HAVE TO TAKE A LOOK AND RECOMMEND THE RE-CALL FOR THIS KIA MANUFACTURE PART DEFECTED.

Mileage: 120,000

THE DRIVERS SIDE DOOR AND THE PASSENGER DOOR ON THE DRIVERS SIDE WILL NOT OPEN FROM THE OUTSIDE. DEALER SAID IT IS A BROKEN LATCH. IT WILL OPEN FROM THE INSIDE OF THE CAR. THE PASSENGER DOOR BROKE ABOUT 6 MONTHS AGO, THE DRIVES DOOR WAS VERY RECENT.

Mileage: 98,000

I RECENTLY PURCHASED THIS VEHICLE BACK IN MARCH 2016. ONLY TO FIND OUT 3 MONTHS LATER THAT MY DRIVER'S DOOR WON'T OPEN FOR THE OUTSIDE. THIS IS REALLY A SAFETY ISSUE. THE COST TO REPAIR IT SHOULD BE ON KIA NOT THE OWNER SINCE WE HAVEN'T DID ANY DAMAGE. I CAN SEE IF WE AS THE OWNERS ARE CAUSING THE DAMAGE BUT WE AREN'T

Mileage: 86,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE EXTERIOR DOOR HANDLE FRACTURED WITHOUT WARNING. AS A RESULT, THE DOOR ONLY OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,900.

Mileage: 28,900

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO OPEN. THE MECHANIC STATED THAT THE REAR DOOR PANEL WAS WARPED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

BACK DRIVERS SIDE DOOR HANDLE STOPPED WORKING, UNABLE TO OPEN DOOR FROM OUTSIDE OF VEHICLE. TODAY 6/2/16 DRIVERS SIDE DOOR HANDLE STOPPED WORKING AS WELL. THIS IS VERY DANGEROUS I READ SEVERAL POST WHERE ALL 4 DOORS STOPPED WORKING , WHAT IF THERE IS AN EMERGENCY AND YOU ARE UNABLE TO GET INTO YOUR VEHICLE BECAUSE THE DOORS WONT OPEN. LEAVING THE WINDOWS OPEN IS NOT AN OPTION SINCE IT PUTS THE VEHICLE AT RISK FOR POTENTIAL THEFT. KIA DEALERS ARE CHARGING ALMOST $400 PER DOOR FOR WHAT IS CLEARLY A DEFECT ON THE VEHICLE AS MANY PEOPLE HAVE COMPLAINED ABOUT THE SAME ISSUE ON THE 2011 MODEL.

PASSENGER REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE NO MATTER WHAT I TRY. I COULDN'T GET MY CHILD OUT, HAD TO CRAWL THROUGH CAR TO DO THIS. THE CHILD SAFETY LOCK IS ENGAGED BUT DOES NOT EXPLAIN BEING UNABLE TO OPEN FROM THE OUTSIDE. I'M GOING TO THE DEALER TO GET IT TAKEN CARE OF TOMORROW. BUT THIS IS NOT COVERED UNDER MY POWERTRAIN WARRANTEE. IT SHOULD BE A NO BRAINER THAT THIS IS A RECALL ITEM. I'VE SEEN OTHER'S COMMENTS AND THERE IS NO WAY I SAVED UP MY MONEY TO SPEND IT ON A REPETITIVE $400 REPAIR AS I HAVE SEEN OTHERS DO. I HAVE A FIVE YEAR OLD AND ANOTHER ONE ON THE WAY THIS AUGUST. I AM LIVID BECAUSE FRANKLY I FEEL LIKE DRIVING MY BEATER CAR IS SAFER THAN DRIVING THE SORENTO. BUT I WORKED MY BUTT OFF TO BE ABLE TO AFFORD THE SORENTO BECAUSE I THOUGHT IT WOULD BE SAFER. I WAS SO WRONG.

Mileage: 86,355

CAR DOORS WILL NOT OPEN FROM OUTSIDE, WILL OPEN FROM INSIDE BUT NOT OUTSIDE. NO CHILD SAFETY LOCK IS NOT ON. I SEE HUNDREDS OF PEOPLE ONLINE WITH THIS PROBLEM. I'M AFRAID OF NOT BEING ABLE TO REACH MY CHILD OR PET IN CAR. KIA REPAIR MAN SAID IT IS FAULTY PART BUT NOT A SAFETY ISSUE.

Mileage: 80,000

THIS IS COMPLAINT NUMBER TWO FOR MY SORENTO. ON MAY 20, 2016 MY PASSENGER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS IS THE SECOND DOOR ON THE SAME VEHICLE THAT WILL NOT OPEN. KIA HAS USED A DEFECTIVE PART THAT BREAKS ON THE INSIDE OF THE DOOR WITHOUT WARNING, AND NOT DUE TO NORMAL WEAR.

Mileage: 51,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE DOORS LOCKED AND FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

THE EXTERIOR DOOR HANDLE ON DRIVER'S DOOR STOPPED WORKING. THE VEHICLE CAN ONLY BE OPENED FROM THE INSIDE.

Mileage: 40,000

I HAVE HAD SEVERAL ISSUES WITH THE DOORS. IT STARTED WITH MY FRONT DRIVERS DOOR AND NOW IT IS THE BACK PASSENGER DOOR. YOU CANNOT OPEN THE DOOR FROM THE OUTSIDE AND YOU HAVE TO TAKE THE DOOR APART TO FIX IT. HOWEVER, I CAN'T OPEN MY BACK DOOR AT ALL BECAUSE MY CHILD SAFETY LOCK IS ON, SO I CANNOT OPEN IT FROM THE INSIDE LIKE I DO WITH MY DRIVERS DOOR. I AM UNABLE TO GET MY KIDS IN OR OUT OF THE CAR, WITHOUT HAVING TO PUT THEM ALL IN THROUGH ONE DOOR AND OVER CAR SEATS. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM. SEVERAL PEOPLE HAVE. HERE IS THE LINK TO THE COMPLAINTS HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T37046_DS615605. IF THERE WAS EVER AND EMERGENCY I WOULD NOT BE ABLE TO GET MY CHILDREN OUT IN A TIMELY MANNER.

THE DRIVER'S SIDE OUTSIDE DOOR HANDLE BROKE. THE DOOR WILL NOT OPEN FROM THE OUTSIDE. THE VEHICLE WAS STATIONARY, PARKED IN A PARKING LOT

DOOR LATCH FROM OUTSIDE OF DRIVERS DOOR DECIDED TO STOP WORKING. A REASONABLE PERSON WOULD UNDERSTAND THIS TO BE A SAFETY ISSUE. KIA DOES NOT. THEY KEEP EXTRA PARTS ON HAND TO COMPLETE THIS EXPENSIVE REPAIR. APPARENTLY, IT HAPPENS OFTEN. THIS IS NOT PROPER OR JUST. OTHERS HAVING THIS PROBLEM.

Mileage: 68,000

FRONT PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE

Mileage: 91,000

"DOOR LOCKED FROM OUTSIDE" ON APRIL 27, 2016 I NOTICED THAT ON MY LR PASSENGER DOOR ON MY SORENTO THAT I WAS UNABLE TO OPEN THE DOOR FROM THE OUTSIDE. AFTER REVIEW MANY COMPLAINTS I UNDERSTAND THIS IS AN ONGOING PROBLEM WITH THE SORENTOS, SPECIFICALLY THE 2011 YEAR. I FEEL THIS IS MOST DEFINATELY A SAFTY CONCERN FOR THE PASSENGERS IN MY VEHICLE. I WILL BE TAKING THIS TRUCK TO THE KIA DEALERSHIP TODAY TO GET AN ESTIMATE ON REPAIR. WHAT IS IT GOING TO TAKE TO ADDRESS THIS PROBLEM A DEATH ?!?!? PLEASE STEP UP TO THE PLATE AND TAKE RESPONSIBILTY FOR THIS FAULT.

DRIVER DOOR INOPERABLE FROM THE OUTSIDE. PARKED IN DRIVEWAY OVER NIGHT - NO WARNING OF ANY IMMINENT FAILURE.

Mileage: 105,000

FRONT DRIVER SIDE OUTSIDE DOOR HANDLE DOES NOT OPEN THE DOOR WHEN UNLOCKED WITH EITHER KEY OR REMOTE. DOOR OPERATES FROM THE INSIDE AND NOT OUTSIDE. DOOR WAS WORKING EARLIER SAME DAY AND SHOWED NO SIGNS OF WEAR OR BREAK BEFORE OUTSIDE DOOR HANDLE STOPPED WORKING.

Mileage: 81,000

THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN THE DOOR IS UNLOCKED. IT WILL ONLY OPEN FROM THE INSIDE. THERE IS NO VISIBLE DAMAGE TO THE DOOR. THE CAR HAS NOT BEEN IN A WRECK. THIS IS POOR CRAFTSMANSHIP AND A SAFETY HAZARD.

Mileage: 110,000

DOORS WILL NOT OPEN FROM THE OUTSIDE, POSES A SAFETY HAZARD IF CHILD IS IN CAR WILL NOT BE ABLE OPEN THE DOOR. MEANING A HOT CAR AND A BABY IN THE CAR SEAT. FOR A KIA SORENTO 2011, HOWEVER, IT'S BEEN REPORTED THROUGH MULTIPLE FORUMS ABOUT THIS DEFECT KIA CHARGES THE CUSTOMERS WHO ARE OUTSIDE OF THEIR WARRANTY.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR DID NOT OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT A PRACTICE PIECE FELL OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

MY DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. I WAS DOING SOME RESEARCH REGARDING THIS MATTER AND NOTICED SEVERAL AND I MEAN SEVERAL KIA SORENTO VEHICLES WITH THE EXACT SAME ISSUE. I BELIEVE THIS SHOULD BE RECALLED. I AM FINDING KIA SORENTO FROM 2010 TO 2016 WITH THIS EXACT PROBLEM. I TRULY BELIEVE THIS COULD BE A SERIOUS PROBLEM. WHAT IF MY GRANDBABY GOT INTO THE VEHICLE AND THESE DOORS WOULD NOT OPEN FROM THE OUTSIDE? THEY WOULD SUFFOCATE DUE TO THE HEAT IN THE VEHICLE. THAT IS WHAT WOULD HAPPEN. SO, YES THIS IS DEFINITELY A SAFETY ISSUE.

Mileage: 105,000

FRONT DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE. WIFE HAD AN EMERGENCY AND WAS UNABLE TO OPEN DOOR. SHE ENDED UP JUMPING THROUGH THE PASSENGER DOOR. DOOR WAS WORKING FINE PRIOR TO SUDDEN ONSET OF THE PROBLEM. THE STRUCTURE OF THE DOOR SHOWS NO SIGNS OF BEING TAMPERED WITH. LOOKED ONLINE AND SAW MANY OTHER COMPLAINTS REGARDING THE ACTUATOR.

Mileage: 68,000

BACK DRIVERS SIDE DOOR NOT WORKING. FIRST COULD NOT OPEN IT FROM THE OUTSIDE BUT ONLY FROM INSIDE. THOUGHT THE CHILD SAFETY LOCK HAD BECOME ENGAGED AND MOVED THE LATCH - THEN COULD NOT OPEN DOOR FROM OUTSIDE OR INSIDE. CAR HAS 91,000 MILES ON IT BUT SINCE IT WAS PURCHASED USED, DEALER STATES NO WARRANTY AND THAT IT WILL COST $622 TO FIX. INABILITY TO OPEN DOOR IS A HUGE SAFETY ISSUE, PARTICULARLY IN THE EVENT OF AN ACCIDENT. SEVERAL OTHER INSTANCES OF THIS HAPPENING WITH 2011 KIA SORRENTO HAVE BEEN DOCUMENTED ONLINE, PARTICULARLY AT CARGURU.COM.

Mileage: 91,000

DRIVER SIDE DOOR ONLY OPENS FROM INSIDE. SAW MANY COMPLAINTS ABOUT THIS ON WEB WHEN WILL THEY RECALL?

Mileage: 68,000

DRIVER INSIDE DOOR HANDLE MADE A "POPPING SOUND" WHEN DRIVING LOOKED AT DOOR WHEN AT LIGHT AND HANDLE WAS STICKING OUT (AWAY FROM THE DOOR LIKE SOMETHING BROKE)? DIFFICULT TO OPEN THE DOOR FROM THE INSIDE

Mileage: 85,000

I FILED A COMPLAINT ABOUT THREE EXTERIOR DOOR HANDLES NOT WORKING ON MY 2011 KIA SORENTO ON 4/29/2015. COMPLAINT NUMBER 10713499. AS OF TODAY STILL NO RECALLS. I HAVE SEEN THOUSANDS OF COMPLAINTS AND NOTHING FROM KIA TO REPAIR. MY WIFE SPOKE TO KIS SERVICE REP AND WAS TOLD HE HAD MANY CALLS ABOUT EXTERIOR HANDLES NOT WORKING FROM 2011 - 2016 MODELS OF SORENTOS. KIA NEEDS TO DO SOMETHING. IF ANY ACCIDENT OR EMERGENCY HELP WONT BE ABLE TO GET INTO VEHICLE WITHOUT BREAKING GLASS AND CAUSING MORE HARM. US KIA SORENTO OWNERS NEED SOME HELP TO GET KIA CORP. TO SEND OUT A RECALL TO REPAIR ISSUE.

Mileage: 160,000

I HAVE A 2011 KIA SORENTO IN WHICH THE FRONT PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE, ONLY THE INTERIOR DOOR HANDLE MANAGES TO OPEN THE DOOR. I REPLACED THE DRIVER'S DOOR LAST YEAR. IT APPEARS THAT THIS IS A SAFETY HAZARD IF THE VEHICLE IS IN A CRASH AND THE DRIVER OR OCCUPANTS ARE INCAPACITATED. THE DOOR WOULD NOT BE ABLE TO BE OPENED FROM THE OUTSIDE BY SOMEONE ASSISTING, GOD FORBID THAT THE VEHICLE WAS ON FIRE. NUMEROUS COMPLAINTS HAVE BEEN FILED BY CONSUMERS REGARDING THIS ISSUE

DRIVER'S SIDE REAR DOOR HANDLE WILL NOT ENGAGE DOOR ACTUATOR. DOOR ONLY OPENS FROM INSIDE. CANNOT USE CHILD LOCKS, AS THE DOOR CAN ONLY BE OPENED FROM THE INSIDE. VEHICLE IS JUST OUTSIDE OF WARRANTY, AND KIA WILL NOT REPAIR WITHOUT CHARGE. PART IS DEFECTIVE, AND THERE ARE NUMEROUS ONLINE COMPLAINTS ON THIS ISSUE (INCLUDING PREVIOUSLY REPAIRED VEHICLES).

Mileage: 65,000

THE REAR DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. IT WOULD OPEN FROM THE INSIDE BUT RECENTLY STOPPED WORKING ALTOGETHER. I HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS ISSUE FROM BUYERS. THIS IS A SAFETY CONCERN. I HAVE 2 CHILDREN IN CAR SEATS AND CONNOR GET TO THEM QUICKLY BECAUSE IF THIS DEFECT! I HAVE HAD TO PAY TO GET IT REPAIRED BUT I HAVE SEEN MANY BUYERS HAVING TO REPLACE ALL 4 DOOR LATCHES OVER TIME! THIS HAS TO BE CONSIDERED A DEFECT AND SHOULD BE COVERED UNDER A RECALL.

Mileage: 80,000

TWO WEEKS AGO, WHILE MY CAR WAS PARKED (STATIONARY), I TRIED TO OPEN MY REAR DRIVER SIDE DOOR AND IT WOULD NOT OPEN FROM THE OUTSIDE, TODAY THE SAME HAPPENED TO MY DRIVER SIDE. AFTER GOOGLING THE PROBLEM, I FOUND A WEBSITE WITH MANY OTHER PEOPLE WITH THE SAME PROBLEM, WITH THE SAME YEAR, MAKE AND MODEL. I ALSO FOUND OVER 500 COMPLAINTS WITH THE SAME PROBLEM ON THIS PAGE. I CALLED THE KIA RECALL NUMBER AND THE REP. TOLD ME THAT THERE IS NOTHING THEY CAN DO BECAUSE THIS IS NOT A SAFETY ISSUE, THEREFORE IT'S NOT A RECALL ISSUE!!! IT IS A SAFETY ISSUE BECAUSE IF THERE WAS AN ACCIDENT, THEY WOULD NOT BE ABLE TO GET ME AND/OR PASSENGERS WITHOUT HAVING TO BREAK IN THROUGH A WINDOW OR JAWS OF LIFE. I WAS TOLD TO TAKE THE CAR INTO THE DEALERSHIP AND HAVE THE PROBLEM DIAGNOSED BY THEM. THIS IS NOT A PROBLEM, BUT I KNOW (FROM ALL OTHER COMPLAINTS) THAT I WILL BE TOLD THAT IT'S NOT COVERED AND I WILL BE RESPONSIBLE FOR THE REPAIRS. I WILL ALSO HAVE TO PAY TO HAVE THEM DIAGNOSE THE PROBLEM. THE CAR IS NO LONGER UNDER WARRANTY. I DON'T UNDERSTAND WHY THIS IS NOT BEING INVESTIGATED WITH THIS MANY PEOPLE HAVING THE EXACT SAME PROBLEM, IT IS A MALFUNCTION IN THE PRODUCTION OF THE CAR AND KIA SHOULD BE RESPONSIBLE FOR FIXING THIS PROBLEM. I AM POSTING THIS AS LEGAL DOCUMENTATION TO PROVE THAT I HAVE MADE YOU AWARE OF THE PROBLEM IN THE EVENT OF AN ACCIDENT THAT COULD JEOPARDIZE MY SAFETY.

Mileage: 77,000

TL* THE CONTACT OWNS A 2011 KIA SORENTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT OPEN FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A COSMETIC FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,940.

Mileage: 131,940

ALL POWER DOORS ARE UNLOCKED, BUT FRONT DRIVER SIDE DOOR CAN NOT BE OPENED FROM OUTSIDE. IT CAN BE OPENED FROM INSIDE. DOOR HANDLE, DOOR LATCH AND ACTUATOR SEEMS WORKING OK. IT IS A SAFETY CONCERN AS DOOR CANNOT BE OPENED FROM OUTSIDE EVEN AS DOORS ARE UNCLOCKED.

Mileage: 112,000

TWO OF THE EXTERIOR HANDLES DO NOT WORK ANYMORE. THEY WILL OPEN FROM THE INSIDE BUT NOT THE OUTSIDE. IF THE CHILD SAFETY LOCKS HAD BEEN ON AT THE TIME THE HANDLES STOPPED WORKING THE DOORS WOULD NOT BE ABLE TO OPEN AT ALL. THESE HANDLES STOPPED WORKING AT DIFFERENT TIMES WITH NO WARNINGS. THIS IS A VERY SERIOUS SAFETY HAZARD FOR MY FAMILY - I HAVE A 4 YEAR OLD WITH AUTISM.

2011 KIA SORENTO, NONE OF MY DOORS WILL OPEN THIS IS A SAFETY HAZARD IN THE EVENT OF AN EMERGENCY RESCUE WOULD BE DIFFICULT. THIS VEHICLE NEEDS TO BE RECALLED FOR THE DOOR HANDLE DEFECTS. ALSO I WENT TO OPEN THE BACK DOOR AND THE HANDLE FELL OFF IN MY HAND. CANNOT ROLL THE WINDOWS UP WHEN PARKED OR YOU WILL LOSE ACCESS TO THE CAR YOU HAVE TO PUT YOUR ARM IN AND OPEN FROM THE INSIDE.

Mileage: 70,000

DRIVER SIDE DOOR SIMPLY WOULD NOT OPEN FROM OUTSIDE THE VEHICLE ONE DAY. NO ACCIDENT OR OTHER IMPACT WAS THE CAUSE, SO CLEARLY THIS IS A DEFECT OF THE VEHICLE. INTERNET SEARCH INDICATES THIS HAS HAPPENED TO MANY OWNERS AND IS A CLEAR SAFETY ISSUE. THIS VEHICLE HAS ONLY BEEN ON THE ROAD FOR 5 YEARS AND 5 MONTHS AND HAS 77,000 MILES. DF DOOR LATCH ASSEMBLY HAD TO BE REPLACED AT COST OF $450. WOULD LIKE TO SEE THIS INVESTIGATED BASED ON THE NUMBER OF INSTANCES AND THE FEAR THAT THIS WILL HAPPEN AND PREVENT SOMEONE FROM BEING RESCUED FROM OUTSIDE THE VEHICLE IN A WORST CASE SCENARIO.

Mileage: 77,000

FROM JANUARY1, 2016 TO MARCH 20, 2016 TWO DOORS (DRIVER AND DRIVER SIDE PASSENGER) HAVE QUIT OPENING FROM THE OUTSIDE.

Mileage: 101,355

MY PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. IT WILL OPEN FROM THE INSIDE. THE REST OF THE DOORS WORK JUST FINE. THIS IS AN SAFETY ISSUE.

Mileage: 107,000

ABOUT 1 MONTH AGO, JAN/FEB OF 2016 THE PASSENGER SIDE FRONT DOOR HANDLE JUST STOPPED WORKING, AS FAR AS OPENING THE DOOR FROM THE OUTSIDE IS CONCERNED. THE SAME EXACT THING JUST HAPPENED TODAY, MARCH 20, 2016, TO THE DRIVER'S SIDE FRONT DOOR. BOTH OUTSIDE LATCHES ARE INOPERABLE. THE FIRST INCIDENT HAPPENED IN MY DRIVEWAY, THE SECOND HAPPENED IN THE PARKING LOT OF OUR CHURCH. I AM MARRIED WITH 7 KIDS, 5 OF WHOM DRIVE, AND HAVE NEVER, NEVER, HAD A DOOR LATCH BREAK ON THE MANY VEHICLES OWNED OVER TIME. THIS IS NOT A COINCIDENCE, THIS IS AN ITEM THAT HAS TO BE RECALLED. THE VEHICLE IS NICE, BUT WITH RECALLS OR PROBLEMS TO THE SHIFT LEVER, AIR BAGS, REAR ROTORS, ETC., ETC..., WHY ISN'T THE NHTSA TAKING A CLOSER LOOK AT ALL THE SHORT CUTS AND/OR DYSFUNCTIONAL PARTS KIA IS USING TO GET THEIR CAR TO MARKET QUICKER. WE ARE THE CAR'S 2ND OWNER, SO KIA WILL NOT EVEN HONOR IT UNDER THE 7YEAR/100,000 MILE WARRANTY. OUR VEHICLE IS NOT QUITE 5 YEARS OLD WITH APPROX. 90,000 MILES.

Mileage: 90,000

CAR WAS PARKED IN MY GARAGE. BACK DRIVERS SIDE DOOR JUST STOPPED WORKING. WONT OPEN FROM THE INSIDE OR OUT. NO DAMAGE OR EXCESSIVE USE. YOU CAN HEAR THE LOCK CLICKING WHEN YOU HIT THE AUTO BUTTON ON THE FRONT DOOR, BUT IT WILL NOT OPEN. KIA COMPANY STATES IT WILL NOT REPAIR BECAUSE WE ARE 2 MONTHS OVER THE 5 YEAR/60000 MILE WARRANTY. ITS A SAFETY ISSUE AND THEY WANT $1100.00 TO REPAIR.

Mileage: 58,000

2/21/16 MY DRIVER SIDE DOOR WOULD NOT OPEN REGARDLESS OF UNLOCK WITH ALARM OR WITH THE KEY. I CAN ONLY OPEN FROM THE INSIDE WHICH THE ONLY WAY TO GET IN I HAVE TO CLIMB OVER FROM THE PASSENGER SIDE TO GET IN. YESTERDAY THE PASSENGER SIDE STARTED TO DO THE SAME. SO NOW I HAVE TO GO THROUGH THE BACK SIDE. I CALLED THE DEALERSHIP I'M NOT UNDER WARRANTY. I HAD TO GO THERE 2/19 FOR ANOTHER ISSUE AND IT HAPPEN TO BE ANOTHER LADY THERE AND HER ISSUE WAS GUESS WHAT HER DOORS. I DIDN'T HEAR THE WHOLE CONVERSATION BUT CALLED THE DEALERSHIP YESTERDAY AND TOLD THEM MY PROBLEM HE STATED THERE WAS A LADY LAST WEEK WITH SAME ISSUE. IT COST HER $350 PER DOOR!! I THINK THAT IS OVER THE TOP AND I SHOULDN'T HAVE TO PAY THAT MUCH THIS SHOULD BE A RECALL ISSUE(IM NOT THE ONLY ONE THIS IS HAPPENING TOO)!!! I DON'T KNOW WHEN I WILL BE ABLE TO GET IT FIX. I GUESS ILL BE CLIMBING OVER MY SEATS FOR AWHILE AND PRAY THE 2 OTHER DOORS DON'T LOCK UP. MY FIRST AND LAST KIA......

2011 KIA SORRENT - I'VE HAD TO REPLACE THE DRIVER SIDE-OUTSIDE DOOR HANDLE (APPROX LAST 6 MONTHS), DRIVER SIDE BACK DOOR OUTSIDE HANDLE (REPLACED 12/2015 NOW BROKE AGAIN 2/16), AND NOW THE BACK PASSENGER DOOR WILL NOT OPEN FROM INSIDE. I AM VERY CONCERNED ABOUT LIFE SAFETY. BAD SITUATION IF SOMETHING TRAGIC HAPPENS AND THE DOORS WON'T OPEN OR CAN'T BE OPENED.

Mileage: 88,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE DOORS, THE FRONT PASSENGER SIDE DOOR FAILED TO UNLOCK FORM THE OUTSIDE ELECTRONICALLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.

Mileage: 54,000

2011 KIA SORENTO REAR DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. DID NOT FIX. THIS IS A KIA PROBLEM. IT CAN BE A REALLY BAD SITUATION IF I CAN'T GET TO MY CHILDREN IN THE BACK BECAUSE MY DOOR WILL NOT OPEN. THE PANEL ON THE DOOR ALSO STICKS. THERE ARE SO MANY COMPLAINTS ABOUT THIS KIA NEEDS TO FIX THE PROBLEM.

Mileage: 130,000

DOOR LOCKS WILL NOT OPEN FRONT DOORS. DRIVING SNOW AND RAIN, I HAVE TO GET IN THE BACK SEAT CLIMB OVER TO OPEN FRONT DOORS. THE KEY DOES NOT WORK EITHER. I FIND IT HARD TO FEEL SAFE IN THIS VEHICLE IF I GET INTO AN ACCIDENT YOU CAN NOT OPEN DOOR FROM OUTSIDE. WHEN THIS HAPPENED TWO CHILDREN IN CAR SAFETY LOCKS ON., CLOSE MY DOOR TO ASSIST THEM OUT CAN'T GET BACK INTO VEHICLE. REMOTE WILL NOT ACTIVATE LOCKS KEY WILL NOT OPEN FRONT DOORS SO I CAN GET IN. HAD TO CLIMB IN REAR HATCH.

Mileage: 63,000

DRIVER DOOR ONLY ABLE TO OPEN FROM WITHIN VEHICLE. WILL NOT OPEN FROM OUTSIDE. HAD BEEN WORKING FINE. NO BAD WEATHER. SIMPLY STOPPED WORKING AND WILL NOT OPEN. HAVE NOTICED SIMILAR COMPLAINTS ONLINE FOR SAME VEHICLE.

Mileage: 72,000

THE SUPPORTS HOLDING THE TRUNK LID OPEN NO LONGER HOLD THE LID OPEN. RATHER ALLOW THE TRUNK LID TO FALL CAUSING A DANGEROUS POTENTIAL THREAT OF THE TRUNK LID FALLING ON MY HEAD!

Mileage: 54,027

FRONT PASSENGER DOOR CAN NOT BE OPENED FROM THE OUTSIDE. REPAIRED ONCE AND WITHIN A WEEK DISABLED AGAIN.

Mileage: 101,000

AFTER EXPERIENCING ISSUES WITH THE SHIFTER ASSEMBLY NOT PROPERLY LOCKING AND UNLOCKING MY DOORS AND I WAS NOT ABLE TO TAKE THE CAR OUT OF PARK. I HAD TO LITERALLY TURN OFF THE IGNITION MULTIPLE TIMES AND AFTER ABOUT 5-10 ATTEMPTS THE CAR WOULD LOCK THE DOOR AND GO INTO PARK. HOWEVER, I HAVE NOW BEEN EXPERIENCING ISSUES WITH THE DRIVER SIDE DOOR NOT UNLOCKING FROM THE OUTSIDE AND THE INTERIOR DOOR HANDLE IS ALSO LITERALLY CUTTING MY HAND AND NOT PROPERLY OPENING THE DOOR FROM THE INSIDE. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE SC124 SHIFT ASSEMBLY DUE TO THE FEDERAL RECALL FOR THIS PART. THEY ALSO INFORMED ME THAT THERE WAS A RECALL ON SA203 INTERIOR DOOR HANDLE. BUT THEY WANTED TO CHARGE ME $384.92 TO REPAIR THE DOOR LOCK.. (81310-2P000) $209.70 PART COST / AND $126.88 LABOR.. THIS IS ABSOLUTELY ABSURD.. THE PROBLEM IS A DIRECT RESULT OF THE BROKEN, MALFUNCTIONING SHIFTER ASSEMBLY AND ANY ASSOCIATED REPAIRS SHOULD BE COVERED AS WELL BY THE DEALERSHIP. THIS IS ABSOLUTELY ABSURD THAT AS A CONSUMER I SHOULD BE HELD FINANCIALLY LIABLE FOR REPAIR COSTS CAUSED BY A MECHANICAL FAILURE THAT OBVIOUSLY BROKE SEVERAL OTHER PARTS. NOT BEING ABLE TO PROPERLY ENTER AND EXIT MY VEHICLE IS A SAFELY ISSUE. I COULD VERY EASILY GET LOCKED INTO THIS CAR IF THIS ISSUE IS NOT PROPERLY REPAIRED AS THE DOOR LOCKING MECHANISM IS DIRECTLY CONNECTED TO THE ELECTRONIC SHIFTING ASSEMBLY. HOW AND WHY SHOULD I HAVE TO BE INCONVENIENCED OR PLACED IN DANGER BECAUSE A MANUFACTURER CHOOSES TO PICK AND CHOSE WHICH PARTS IT CHOOSES TO REPAIR AS A RESULT OF THEIR POORLY MANUFACTURED DEFECTIVE PARTS.

Mileage: 89,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ENTERING THE DRIVER SIDE OF THE VEHICLE, THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BAR ON THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

THE FRONT DRIVER'S SIDE DOOR FAILS TO OPEN FROM THE OUTSIDE, IT WORKS FROM THE INSIDE. I WAS OUT RUNNING ERRANDS, JUST GOT CAR WASHED THEN WENT INTO A STORE. I CAME BACK OUT AND DOOR WOULD NO LONGER OPEN FROM THE OUTSIDE DOOR HANDLE. THE WEATHER TEMPS WERE ABOVE NORMAL ABOUT 60 DEGREES. I HAD TO CRAWL THRU FROM PASSENGER SIDE TO PULL DOOR HANDLE TO OPEN DOOR.

Mileage: 72,300

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE IN THE PARK POSITION, THE DRIVER AND THE REAR DRIVER SIDE DOORS FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. THE DOOR OPENS FROM THE INSIDE AND THE EXTERIOR DOOR HANDLE APPEARS FINE BUT THE DOOR WILL NOT OPEN.

Mileage: 73,000

ON SUNDAY DECEMBER 6TH 2010 AT APPROXIMATELY 10:00, I WAS TRAVELING IN MY 2011 KIA SORENTO EX. IT IS EQUIPPED WITH 2 PANORAMIC SUNROOFS ONE IN THE FRONT AND ONE IN THE REAR. THE FRONT SUNROOF IS ONLY MECHANICALLY FUNCTIONAL ROOF. WHILE TRAVELING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH I HEARD A LOUD EXPLOSION AND HAD A FEW SHARDS OF GLASS BLOWING INTO THE PASSENGER COMPARTMENT. AT THE TIME OF THE INCIDENT THE SUNROOF WAS COMPLETELY CLOSED AND THE SUNSHADE WAS PULLED FORWARD. THIS PREVENTED ME FROM BEING INJURED BY THE GLASS. I PULLED TO THE SIDE OF THE INTERSTATE TO ASSESS THE DAMAGE. DAMAGE ASSESSMENT: THE MAJORITY OF THE FRONT SUNROOFS GLASS WAS MISSING FROM THE MIDDLE.THERE WAS AN APPROXIMATE 2 INCH STRIP OF GLASS THAT WAS BUCKLED UPWARD STILL ATTACHED TO THE MOUNTING RAIL ON THE DRIVERS SIDE. ONE THE PASSENGER SIDE THERE WAS A LONGER PIECE STILL ATTACHED. IT WAS TRIANGULAR IN ITS SHAPE COMING TO A POINT THAT WAS APPROXIMATELY 9-10 INCHES MOVING TOWARDS THE CENTER OF THE VEHICLE. IT TOO WAS BUCKLE UPWARDS TOWARDS THE SKY. THERE WERE SCRATCHES TO THE REAR PANORAMIC SUNROOF. THE SATELLITE RADIO ANTENNA WAS MISSING. THE REAR SPOILER HAD HUNDREDS OF SCRATCHES ON IT WITH GLASS SHARDS IMPELLED IN IT. THERE WAS MINIMAL GLASS IN THE FRONT INTERIOR AND A FEW SHARDS FOUND IN THE REAR AS WELL. I WAS RETURNING HOME FROM WORK ON THIS MORNING. I WORK AS A FLIGHT PARAMEDIC AND IN MY JOB WE HAVE TO CONTINUOUSLY MONITOR THE WEATHER IN OUR AREA OUT TO A 90 MILE CIRCLE FROM OUR BASE. CONDITIONS DURING THE DAY. THE SKY WAS CLEAR AND SUNNY. THE TEMPERATURE WAS IN THE MID 50'S. WINDS WERE CALM. TRAFFIC WAS VERY LIGHT ON THE HIGHWAY. I DID NOT HAVE ANYONE IN FRONT OR BEHIND MY VEHICLE AT THE TIME OF THE INCIDENT. THERE WERE NO OVER HANGING LIMBS FROM TREES. IN ADDITION CONDITIONS THE PRIOR EVENING AND NIGHT WERE CLEAR, WITH TEMPERATURES ONLY DROPPING INTO THE LOWER 40'S.

Mileage: 108,000

DRIVER SIDE DOOR HANDLE NO LONGER FUNCTIONS, UNABLE TO OPEN DRIVER DOOR FROM INSIDE VEHICLE AT ALL. DEALER "REPAIRED" FREE OF CHARGE AT 47,638 MILES (UNDER 60,00 MILE WARRANTY) BUT DID NOT REPLACE PARTS. HANDLE DID WORK FOR A WHILE BUT AGAIN BECAME NON-FUNCTIONAL (AT APPROX 75,000 MILES, OUT OF WARRANTY), MECHANIC INSPECTED AND SHOWED SEVERAL BROKEN PLASTIC COMPONENTS. IT IS NOT REPAIRABLE, MUST BE REPLACED.

Mileage: 47,638

SUDDENLY, THE PASSENGER DOOR IS NOT OPENING. SOMETIMES IT IS OPEN, SOMETIMES IT IS NOT. THERE IS A MANUFACTURE DEFECT FOR THIS

FORGOT TO ADD A FEW WEEKS AGO BACK DRIVERSIDE DOOR STOPPED OPENING FROM OUTSIDE. OPENED FROM INSIDE PUT CHILD LOCK ON DON'T KNOW WHY... NOW DOOR WON'T OPEN AT ALL. CHECKED RECALL ON KIA WEBSITE WITH VIN AND SHOWING NONE FOR MY VEHICLE. I CAN'T BELIEVE THAT. SO MANY PEOPLE AND WE ALL HAVE SIMILAR PROBLEMS. KIA IS LYING ABOUT NUMBER OF RECALLED VEHICLES TO KEEP MONEY IN THEIR POCKET. THEY CAN CARELESS ABOUT OUR SAFETY.

KIA SORENTO AWD 4 CYLINDER. AT APPROXIMATELY 89800 MILES, THE DRIVER SIDE DOOR NO LONGER OPENS FROM THE OUTSIDE. I HAVE TO REACH IN FROM THE BACK DOOR AND OPEN DOOR FROM THERE. AFTER RESEARCHING ONLINE, IT LOOKS LIKE THIS IS A KNOWN ISSUE WITH THE KIA'S.

Mileage: 89,800

DRIVER REAR DOOR LATCH FAILED.

Mileage: 68,157

THE EXTERIOR DRIVE DOOR HANDLE STOPPED UNLATCHING THE DOOR. WHEN YOU REMOVE THE EXTERIOR HANDLE, THERE IS A CABLE IT PULLS ON TO UNLATCH THE DOOR. I PULLED ON THE CABLE AND IT HAS PULLED LOOSE FROM THE LATCH END. THERE HAVE BEEN OTHER REPORTS OF THIS HAPPENING ON THE INTERNET. THE INTERIOR DOOR PANEL COVER IS METAL AND PROHIBITS YOU FROM REACHING THE LATCH. THE NEW LATCH ASSEMBLY IS $90.00 BUT SHOULD NOT HAVE BROKEN. ALMOST ALL OF THE ASSEMBLE AND DOOR HANDLE ARE MADE OF PLASTIC. PRIOR TO THIS, THE LEFT REAR DOOR HANDLE FELL OF GOING DOWN THE ROAD. THE PLASTIC PIECE THAT KEEPS THE HANDLE IN PLACE BROKEN AROUND THE BRASS THREADING THE BOLT HOLDS IT ON WITH. WHEN THAT PIECE FELL OF JUST THE VIBRATION GOING DOWN THE ROAD ALLOWED THE DOOR HANDLE TO FALL OFF.

Mileage: 76,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE CHROME ON THE DOOR HANDLE WAS PEELING AND CAUSED A PASSENGER TO SUSTAIN CUTS TO THE HAND WHEN ATTEMPTING TO OPEN THE DOOR. IT WAS UNKNOWN WHICH DOOR HANDLE EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 88,200. THE CONSUMER STATED THE DEFECTIVE DOOR HANDLE, WAS ON THE DRIVER'S SIDE REAR PASSENGER DOOR. UPDATED 11/05/15.*JB

Mileage: 88,200

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,050.

Mileage: 64,050

DRIVERS SIDE REAR DOOR WONT OPEN FROM OUTSIDE. IF WINDOW IS DOWN CAN REACH IN AND HIT INNER PANEL AND IT WILL OPEN. INNER PANEL GETTING HUNG UP ON STRIPPING SO WHEN YOU TRY TO OPEN DOOR IT PULLS CLIPS FROM PANEL BREAKING THEM.

Mileage: 82,592

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

THE DRIVER'S SIDE BACK DOOR WOULD NOT OPEN FROM THE OUTSIDE. ONLY THE INSIDE. NOW A FEW DAYS LATER, THE DRIVER'S DOOR IS DOING THE SAME THING. NOT OPENING FROM THE OUTSIDE, ONLY THE INSIDE.

Mileage: 94,455

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR DRIVER SIDE DOOR, BUT IT WOULD NOT OPEN DUE TO THE DOOR PANEL BECOMING WARPED FROM THE OUTSIDE HEAT. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED, BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

DRIVERS SIDE PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE BUT CAN OPEN FROM INSIDE.

Mileage: 160,000

ON JANUARY, 29TH, 2015 THE FRONT PASSENGER SIDE OUTSIDE DOOR HANDLE REFUSED TO WORK. ON JANUARY, 30TH, 2015 THE REAR PASSENGER OUTSIDE DOOR HANDLE BROKE OFF. ON MAY 24TH, 2015 THE DRIVER DOOR OUTSIDE HANDLE REFUSED TO WORK.

Mileage: 89,549

CAN'T OPEN DOORS USING EXTERIOR HANDLES ON 3 OF THE FOUR DOORS, ONLY ABLE TO OPEN FROM INSIDE. LOCKS WORK FINE. THE THREE DOORS THAT DON'T WORK ARE THE DRIVER DOOR, FRONT PASSENGER, AND REAR DOOR ON DRIVER SIDE. THIS SUV IS ONLY 4 YEARS OLD. THIS SHOULD NOT BE HAPPENING ON A VEHICLE LESS THAN 5 YEARS OLD.

Mileage: 89,000

PARKED CAR AT LOCAL SHOPPING CENTER WITH WIFE AND RETURNED TO CAR TO FIND OUT I CAN'T OPEN PASSENGER DOOR FROM EXTERIOR HANDLE. AFTER ANOTHER WEEK THE EXTERIOR DRIVER DOOR HANDLE HAS SAME PROBLEM. NOW A MONTH LATER THE DRIVER SIDE REAR DOOR ALSO HAS SAME PROBLEM. I NOW HAVE THREE DOORS THAT WON'T OPEN FROM EXTERIOR HANDLES. DID SOME RESEARCH AND FOUND THIS IS A MAJOR PROBLEM ACROSS THE INTERNET WITH OWNERS OF KIA SORENTO MODELS TO DATE FROM INCEPTION OF 2011 MODELS. *TR

Mileage: 185,500

DRIVERS SIDE EXTERIOR DOOR HANDLE DOES NOT OPEN THE DOOR, INTERIOR HANDLE WORKS FINE. *TR

Mileage: 24,500

DRIVER SIDE DOOR LATCH DOES NOT WORK, DOOR WILL NOT OPEN FROM OUTSIDE ONLY FROM INSIDE OF CAR, REQUIRES DRIVER SIDE DOOR TO BE OPENED FROM INSIDE VIA PASSENGER SIDE OR LEAVING DRIVER SIDE WINDOW DOWN. *TR

Mileage: 60,000

I HAVE HAD SEVERAL ISSUES WITH MY KIA SORENTO BEGINNING IN 2013 TWO OF MY DOORS IN THE CAR WOULD NOT OPEN FROM THE OUTSIDE ONLY THE INSIDE. THE DOORS WAS THE FRONT PASSENGER SIDE AND THE REAR DRIVER SIDE. THE MOST RECENT DOOR THAT I AM EXPERIENCING PROBLEMS WITH IS THE FRONT PASSENGER SIDE. I CAN NOT OPEN THE DOOR FROM THE OUTSIDE ONLY THE INSIDE. I HAVE ALSO EXPERIENCED ISSUES WITH MY POWER WINDOWS. LAST YEAR THE FRONT DRIVER WINDOW BROKE AND NOW THIS YEAR THE REAR DRIVER WINDOW IS BROKEN. I HAVE REACHED OUT TO KIA NUMEROUS OF TIMES B/C BEING LOCKED OUT OF YOUR CAR IS A SAFETY ISSUES. I HAVE HAD REALLY STRANGE THINGS HAPPENING WITH MY KIA THAT'S REALLY UNHEARD OF. I HAVE ALSO ASKED KIA TO LOOK INTO IF MY CAR IS POSSIBLY ONE OF THEIR LEMONS. *JS

Mileage: 78,000

A VEHICLE ABRUPTLY STOPPED TO TURN LEFT AND I HAD TO SWERVE TO AVOID REAR-ENDING IT RESULTING IN HEAD ON COLLISION WITH A UTILITY POLE. *TR

Mileage: 69,900

WHILE DRIVING ON LIGHT, NEW SNOW MY CAR HAD SUDDENLY SKIDDED SLIGHTLY, NO OVER-CORRECTING, I SIMPLY GOT THE CAR BACK IN CONTROL WHEN THE CAR SUDDENLY SHOT FORWARD, STEERING WHEEL SEIZED AND STARTED RACING DOWN THE OPPOSITE SIDE OF THE STREET INTO THE EMBANKMENT! I HAD PULLED THE CAR TO THE LEFT AND HAD THE BRAKES PUSHED ALL THE WAY DOWN (AND BOTH FEET INCLUDING ALL MY WEIGHT ON THEM) UNTIL MY CAR CRASHED COMPLETELY INTO A TREE! THE TIRES WERE STILL SPINNING WHEN THE CAR STOPPED AND MY FEET WERE ON THE BRAKES! IT WAS ALSO HARD TO GET THE CAR OUT OF DRIVE AND INTO PARK --- WHEN I WAS ABLE TO PUSH THE CAR INTO PARK I QUICKLY TOOK THE KEYS OUT. THE 2011 KIA SORENTO AND SUDDEN ACCELERATION SEEMS TO BE A PROBLEM AND SHOULD SERIOUSLY BE LOOKED INTO. YES, I WAS INJURED AND THANKFULLY A TREE STOPPED THE VEHICLE AND NO ONE ELSE WAS HURT! *TR

Mileage: 48,084

NOT ABLE TO OPEN BACK DOORS ONE WEEK APART FROM OUTSIDE. *JS

Mileage: 115,000

THE LEFT SIDE PASSENGER DOOR HANDLE MECHANISM QUIT WORKING. CANNOT OPEN DOOR FROM OUTSIDE. HAVE TO REACH IN AND OPEN FROM INSIDE. THIS COULD BE A HAZARD DUE TO THAT I CANNOT GET TO MY CHILDREN QUICKLY. *TR

Mileage: 110,000

DRIVERS SIDE DOOR COULD NOT BE OPENED FROM THE OUTSIDE. IT WOULD ONLY OPEN FROM INSIDE THE CAR. WHEN THIS ISSUE IS GOOGLED I REALIZE THIS IS A COMMON KIA PROBLEM. *TR

Mileage: 68,916

AROUND THE FIRST OF THIS MONTH I ATTEMPTED TO OPEN MY DRIVER'S SIDE DOOR FROM THE OUTSIDE AND WAS UNABLE TO. I THOUGHT IT WAS THE LOCK ITSELF, BUT AFTER INVESTIGATING A LITTLE FURTHER I REALIZED IT IS THE DOOR HANDLE ITSELF. I ALSO EXPERIENCE PROBLEMS WITH MY FUEL DOOR. SOMETIMES IT OPENS WITH THE PUSH BUTTON AND SOMETIMES IT DOES NOT. KIA HAS LOOKED AT THIS AND WAS NOT ABLE TO REPRODUCE THE PROBLEM. *TR

Mileage: 70,000

FRONT DRIVER EXTERIOR HANDLE WILL NOT OPEN THE DOOR - CAN ONLY BE OPENED FROM INSIDE . *TR

Mileage: 54,000

PURCHASED 2011 KIA SORENTO - NEW- FROM LOCAL DEALERSHIP ON 5/13/2011. IN ONE YEAR (5/17/2012) RIGHT-REAR PASSENGER DOOR STARTED STICKING. ENDED UP BEING THE DOOR PANEL STICKING ON THE WEATHER STRIPPING, BUT THIS REQUIRED TWO SUBSEQUENT ATTEMPTS TO REPAIR, ON 6/6/2012 (WEATHER STRIP REPLACED) AND 9/5/2012 (DOOR PANEL REPLACED) (COVERED BY WARRANTY). THIS FINAL SOLUTION OF REPLACING THE DOOR PANEL WORKED, UNTIL 6/19/2014. SAME ISSUE, WITH THE SAME DOOR, RECURRED. THE DOOR PANEL CLIPS HAVE BEEN REPLACED. THE DEALER SHIP OPENED A CASE WITH KIA AT OUR REQUEST AND ADJUSTED THE DOOR STRIKE PLATE. THE PROBLEM SEEMED TO BE FIXED, BUT WITHIN TWO DAYS, WE ARE READY TO TAKE IT BACK TO RE-ADDRESS THE ISSUE. AT THIS POINT THE MILEAGE HAS PLACED THE CAR OUT OF WARRANTY, THUS THE CURRENT COST OF THE PART (THE DOOR PANEL) BEING $675, PLUS LABOR, IS ON US TO BEAR AND LIKELY, BASED ON THE PREVIOUS RECORD WILL NOT BE THE FINAL REPAIR REQUIRED FOR THIS ROUND. WE FULLY EXPECT THIS SAME DOOR TO FAIL IN ANOTHER TWO YEARS. WE FEEL THAT THIS ISSUE IS A SAFETY HAZARD AS WHEN SOMEONE TRIES TO OPEN THE DOOR, FORGETTING IT IS BROKEN, AND DOES NOT PUSH HARD TO CLOSE THE DOOR, IT IS NOT FULLY ENGAGED. THERE IS AN OPEN CASE WITH KIA DIRECTLY TO ADDRESS THE PROBLEM (K2738522). THEY ONLY MENTIONED ASSISTING WITH THE REPAIR, NOT REPAIRING IT AT THEIR COST, FOR WHAT IS LIKELY A QUALITY AND SAFETY ISSUE WITH THIS PARTICULAR VEHICLE AND DOOR. IT DOES NOT SEEM TO BE LIMITED TO THE 2011 MODEL YEAR AS I DID FIND ANOTHER INSTANCE OF THIS SAME PROBLEM ON A 2012 MODEL IN THE WILD: HTTP://WWW.EDMUNDS.COM/KIA/SORENTO/2012/CONSUMER-REVIEWS/REAR-PASSENGER-DOOR-WON'T-OPEN.HTML?STYLE=101388024&SUB=&REVIEWID=964955855. *TR

Mileage: 29,359

DOORS WILL NOT OPEN FROM OUTSIDE AND THE GAS DOOR WANT OPEN. IT STARTED WITH THE PASSENGER DOOR THEN THE BACK DRIVER DOOR AND NOW DRIVER DOOR. SAFETY ISSUE WHEN CHILDREN IS STRANDED IN CAR AND PARENT CANT GET IN. *TR

Mileage: 8,452,000

THE SUNROOF EXPLODED. MY HUSBAND DRIVING AT HIGHWAY SPEED WHEN SUNROOF MADE A LOUD BANG. LUCKILY THE SHADE WAS DRAWN AND PROTECTED HIM FROM FLYING GLASS. THE FLYING GLASS TOOK OUT THE ANTENNA. *TR .. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

Mileage: 80,000

1ST INCIDENT 10/2010 - OUTSIDE RIGHT SIDE REAR DOOR HANDLE SNAPS OFF (CHILD LOCK ON INSIDE OF CAR ENGAGED SO YOU CANNOT OPEN DOOR FROM INSIDE AND MAKING IT DIFFICULT TO GET A CHILD OUT OF THE CAR). 2ND INCIDENT 01/17/2014 CAR HAS 35000 MILES NOW - OUTSIDE LEFT REAR DOOR HANDLE SNAPS OFF (CHILD LOCK ON INSIDE OF CAR ENGAGED SO YOU CANNOT OPEN DOOR FROM INSIDE AND MAKING IT DIFFICULT TO GET A CHILD OUT OF THE CAR). I THOUGHT THE 1ST TIME IT HAPPENED IT WOW I HAVE NEVER HAD THAT HAPPEN BEFORE ON ANY VEHICLE I HAVE EVER OWNED - I BOUGHT THIS CAR NEW WITH ONLY 15 MILES ON IT, IT IS GARAGE KEPT. NOW THAT THIS HAS HAPPENED BEFORE I QUESTION THE QUALITY - AND HAVE READ ONLINE OF OTHERS HAVING SAME ISSUE. *TR

Mileage: 12,000

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER, PASSENGER AND REAR DRIVER'S SIDE DOOR LATCHES FAILED. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 135,000.

Mileage: 100,000

DRIVING HOME ON RAINY DAY WHEN SUNROOF SHATTERED OUT OF NOWHERE. DID NOT RUN OFF THE ROAD NOR DID I HEAR ANYTHING HIT THE VEHICLE. I HEARD ONE LOUD POP AND NOTICED SUNROOF VISOR SAGGING SIGNIFICANTLY. CANNOT PROVE SOMETHING DIDN'T HIT IT, BUT DID NOT FIND ANY EVIDENCE OF SOMETHING HITTING THE SUNROOF. CONTACTED KIA TO SEE IF ANY OTHER CASES HAD BEEN REPORTED WITH KIA REPRESENTATIVE STATING THAT SHE DID NOT BELIEVE THERE IS ANYTHING WRONG WITH THEIR VEHICLES, BUT SHE ALSO STATED THAT SHE DID NOT HAVE THE RESOURCES TO LOOK BACK AND SEE IF THERE WAS ANOTHER REPORT. SHE ALSO DECLINED TO LET ME SPEAK WITH HER SUPERVISOR ON THIS MATTER. DUE TO SAFETY PURPOSES, I BELIEVE KIA NEEDS TO LOOK INTO THIS POSSIBLE ISSUE. IF THIS HAS HAPPENED TO ANYONE ELSE, PLEASE CONTACT KIA AND NHSTA IN ORDER TO HELP CORRECT THIS POSSIBLE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Mileage: 3,000

SITTING IN THE DRIVE WAY OPENING THE SUNROOF AND IT SHATTERED ON ME AND MY FAMILY, THE GLASS FELL ON ME AND MY WIFE. THE SEATS WERE SCRATCHED AS WELL AS THE DASH, I ALSO HAD SCRACHES ON MY FOREHEAD AS I WAS LOOKING AT THE SWITCH. THE CAR HAD APROX 400 MILES. THE DEALER FIXED THE ROOF REPLACED THE SCRATCHED PANNELS, THE CAR ALSO HAS A SLIGHT PULL TO THE RIGHT THEY SAID THEY COULDNT REPLICATE THE PROBLEM. IT TOOK APROX 12 DAYS TO GET THE CAR BACK. TWO DAYS AFTER RECIEVING THE CAR BACK WE TOOK A TRIP AND WITH 914 MILES A SMALL ROCK HIT THE WIND SHIELD AT APROX 55 TO 60 MPH AND IT CRACKED ABOUT 9 INCHES LONG. DOES KIA USE AN INFERIOR GLASS IN THERE VEHICLES AND WHY THE PULL TO THE RIGHT? *TR

Mileage: 914

CLUNKING NOISE COMING FROM RIGHT FRONT OF CAR WHEN GOING OVER SMALL BUMPS. SEEMS LIKE SOMETHING IS LOOSE AND BANGING AROUND. CAR IS CURRENTLY AT THE DEALER WITH NUMEROUS PROBLEMS. I WILL LIST MORE LATER. *TR

Mileage: 2,800

THE CAR IS A 2011 AND IS ONLY 3 MONTHS OLD HAD JUST PULLED OUT OF A DRIVEWAY AND WAS GOING DOWN THE ROAD WHEN I HEARD A CRACK AND A LOUD POP. AFTER THAT NOISE THE WHOLE SUNROOF FELL IN ON ME AS I WAS DRIVING, ALL OF THE GLASS AND METAL HOLDING THE GLASS. IT SEEMS THE GLASS HAD POPPED UP BEFORE IT FELL IN ON ME. MY BACK WAS SCRATCHED AND THE VEHICLE WAS DAMAGED. THE SUNROOF WAS REPLACED BY THE DEALERSHIP AND ALSO A GOUGED DOOR PANEL. THERE ARE STILL SMALL SCRATCHED ON THE INTERIOR AND THE ROOF OF THE CAR FROM THE GLASS. *TR

Mileage: 3,000

THE CHROME RINGS AROUND INSTRUMENT PANEL ARE VERY BLINDING ON SUNNY DAYS AND COULD CAUSE AN ACCIDENT. *TR

Mileage: 5