2011 KIA SORENTO Unknown Or Other Problems

212 complaints about Unknown Or Other

212
Complaints
2
Crashes
10
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (212)

Nov 19, 2025

Vehicle was trying to go forward while my foot was on the brake. It would not go in park gear. Eventually shut down completely at a busy intersection. I was unable to use my hazards and could have been in a bad accident. I had to keep on the emergency brake until I was able to get it towed.

Sep 25, 2025

The engine light comes on and then the wheel lock light will come on and the car will disengage from 4 wheel drive to 2 wheel drive while driving

Dec 31, 2024 Fire

Engine fire, extinguished by the fire dept. Car was parked at the time. Dealer informed us that the fire recall was completed on 10-29-2021 and now we are over the 150,000 mileage warranty so no repair can be done by Kia. I will submit 2 more claims for transmission and brakes for the same Kia.

Dec 31, 2024

Transmission, shocks and struts had to be replaced. Kia was having a hard bump knock when it changed gears driving down the highway, we had it looked at several times by the Kia dealer and they couldn't find anything wrong. Eventually had to replace the parts above.

Dec 13, 2024

Kia states that they do not have the parts for the current recall. Not sure if this has anything to do with any recalls but my check engine light went on in 2023, after paying for diagnostic testing, the mechanic cannot find any emissions leak. And after spark plugs were changed in Feb 2024, the light went off. Then Nov 2024, the light went back on again. Although there is a code stating there is an emissions leak again. I am scared to drive the car without knowing what is wrong. Is the part available for the current recall?

Sep 28, 2024

1. Air bag light has been on for over a year. Was checked at dealership, and was told there is a recall on sensor. 2. Power Train, unknown of what's going on. Riding down the road all of a sudden it stalls for a minute. It's a hard jerk, like it's not getting gas, or the transmission is out of sinc. This started about two years ago. Took it to my local repairman, and he said it was a warning in the tire wheel letting me know something was wrong in the wheel. They repaired it, and I had no more problems until recently. It is doing it again. A hard jerk when I'm driving. 3. Other, passenger front and rear and drivers side rear doors locked up and I could not open them. This happen about two years ago. Took car to a certified electrical repairman and it cost me a fortune to get repaired. The clips that lock and unlock doors had to be replace. The repair was very costly.

May 20, 2024

Unknown and the engine light is on

Mar 12, 2024

3/11/24 The first thing I noticed was that my cruise control shut off with a couple of jerks to my vehicle. Then a few minutes later, I lost all steering, put in it park. There was smoke coming from under the hood, but not fire. It is sitting at my house still. A couple of months or so ago, when I received the letter of the recall, I called the dealership I bought my vehicle from and inquired about it. I was told that the part was not available but when it does, I will receive another letter. Also wanted to note, that right before I made that call, my engine light came on the day before that. Today, I called the same dealership to let them know what happened yesterday and they told me there was a cost for a tow truck to come get my vehicle. I was given a phone number to Kia, to which I called and started some kind of process. But it stopped when she told me it was going to be over $200 for a tow truck to come get my vehicle. I am not able to pay that nor feel as if I should due to Kia knowing about the recall and danger of same. Right when I lost steering and a red lamp popped up. I immediately parked it.

Mar 4, 2024

I felt a burning smell in the car while parked. I called the dealer to check if it was related to the recall, but the remedy was unavailable for NHTSA Recall Number 23V652000. .

Jan 29, 2024 Fire

While driving on the freeway, the car began to lose power. As I struggled to maneuver to the right lane to pull over, something under the hood caught on fire and black smoke came billowing out. We were able to get out of the car before a young man traveling in he opposite direction saw us and turned around to help. With his help we were able to get my grand kids out and into his car. Thank God that he was not criminally minded. I then called AAA who towed the car back to our home. This happened in July 2023. In October, I received a safety recall notice warning of a possible fire happening. I contacted the local Kia dealership and was told that there was nothing they could except wait and that it could take up to a year or receive the part to remedy the problem. I then contacted Kia Headquarters and was told the same thing. It is now January 2024, and still no remedy and no operable vehicle.

Jan 19, 2024

I was driving my car to work when my check engine light came on and starting flashing. I made it to work just unable to go over 30MPH because it felt like it was in fail safe mode. That afternoon I spoke with KIA Affairs and the lady advise me to go to autozone and get it diagnosed after work. Well after work I went to go to autozone and barely made it half a mile before it felt like it was going to die. so i turned to go back to turn around to back to work in the parking lot next door. When I turned it felt like i had no control over where my car was going like i had no traction control even though i did not hit any patches of ice.

Jan 18, 2024

I was driving. Without any warning or any noticeable prior issues my car was smoking very bad from the hood. Once parked I opened the hood but can not tell where it is coming from. When I crank it the smoke starts again.

Dec 10, 2023

2011 Kia Sorento pearl white paint delaminating. Paint bubbling up and peeling off in sheets along the top of the windshield. Exposed bare metal that has severely rusted. Also bubbling and chipping/peeling on the hood. Rust spots all over the rear lift gate under the paint where it is not bubbling or peeling. Paint started peeling off the silver roof rails and hood approximately 2015. Started coming off the roof above the windshield in sheets approximately 2020.

Oct 3, 2023

Anti theft features need Kia anti theft logic

Jul 14, 2023

BELOW ARE ALL OF THE CASE NUMBERS............BUT, STILL AFTER over FIVE (5) MONTHS............no FOLLOW-UP what so ever!!!!! https://ksupport.kiausa.com/ConsumerAffairs We have received your submission and your case number is 15331861. A representative will be notified and will follow up accordingly. sent feb. 15, 2023 4:57PM Kia Customer Care - Case#15331861 Your case number is ' 15339854 ' new message PLUS above sent 2/20/2023 Fri, May 12 at 4:27 PM your case number is 15519248. Wednesday, February 15, 2023 your case number is 15331861 Your case number is ' 15339854 ' new message PLUS above sent 2/20/2023 Thu, May 18 at 4:42 PM your case number is 15532767 Sat, May 27 at 8:53 PM your case number is 15553905 Fri, June 1, 2023 8:56 PM Your case number is ' 15565066 Thu, Jun 1 at 8:57 PM your case number is 15565066 Tue, Jun 13 at 4:40 PM our case number is 15593923. Sun, Jun 18 at 7:50 PM your case number is 15605783. Fri, Jun 23 at 1:42 PM your case number is 15621230. Wed, Jun 28 at 9:59 PM your case number is 15633181. A representative will be notified and will follow up accordingly.??????????? OH YEAH?? WHEN?? I have taken the 2011 Kia Sorento in for 2 recalls on the door locks. THEY WERE NEVER FIXED. Then I took the Kia in for the connecting rod bearing recall. AND, AT THAT TIME I TOLD "THEM" AGAIN THAT THE DOOR LATCH PROBLEMS was NEVER FIXED, and I would like to have it fixed. When I got the Kia back I was told that yes the door latch problem needed to be fixed. BUT THE CAR WAS OUT OF WARRANTY........... When is a RECALL NOT done because the warranty has ended?? DOOR LATCH TWO (2) RECALLS AND NEVER FIXED. WHEN WILL I GET IT FIXED at no charge AS IT IS A DEFECT!!!!!!

Jun 30, 2023

My car is stuck in Limp mode and saying " Glow Relay Stuck On". When I googled it there's a recall for this issue for 2012-2014 Kia Sorento, but not 2011. I just wanted to make sure it was noted Incase mine was able to be added to the list.

May 20, 2023

Pearl white paint peeling all over vehicle. Common problem noted for Kia vehicles with Pearl White paint

May 4, 2023 Fire

The vehicle was parked in a parking log unattended and suddenly caught on fire. The vehicle was driven 15 - 20 minutes before the car was noted of being on fire. The vehicle was known to be leaking oil.

Apr 29, 2023

Paint peeling across the front of vehicle. Common problem noted for Kia vehicles with Pearl White paint

Apr 25, 2023

Item- Down hill accent light came on, traction control light came on, Not sure if caused by brake stop lamp switch defective. Item- bugler alarm will not shut off. resetting the alarm failed three different ways. The battery cable was removed to reset alarm, the fuse was removed, and procedure using the key fob to reset alarm also failed to deactivate system. This happened same time as above. Vehicle is non-moveable at present because of the anti-theft system cannot be shut off. Item-driver side seat belt buckle will not latch or must be repeatably latched to be engaged. This vehicle is equipped with Kia remote start accessory. See this NHTSA SC098

Mar 19, 2023

Having Transmission problems. I just bought this car and have had allot of problems with it right now I’m having as I’m accelerating the gear gets stuck and rpm’s rav up and suddenly the gear goes into place and the car just goes fast suddenly this is a really dangerous situation I can’t accelerate right the fluid is good but just wanted to let you guys know of this problem

Dec 25, 2022

When I quired about vehicle recall was told to contact nhtsa to get a recall fixed with my vehicle

Oct 10, 2022

When accelerating either on the freeway, or from a stop, the car “traction control” light comes on and the car loses power and cannot shift into the next gear. I have been driving 70 on the freeway when this happened and it dropped me down to 25. Having children in the car, you can imagine my complete stress. The engine light comes on and throws a crankshaft code. This is extremely dangerous. I have had the vehicle have an episode, and then complete shut off while trying to accelerate at a green light.

Sep 27, 2022

I own a 2011 KIA Sorrento that is now 11 years old. The paint has started peeling off the roof of the car. There was no prior damage to this area that could have caused the peeling. There is no way that an 11 year-old vehicle that is kept garaged should have paint that is peeling. In my search for answers as to why this is occurring, I have found that many other people are experiencing this with their KIAs. There needs to be an investigation as to what is causing the peeling and, if found to be a problem with the paint itself or the painting procedure, KIA should be required to repaint these vehicles.

Aug 22, 2022

The car will not always go in park and will click into gear a few seconds afterwards. The car rolled out of my driveway in reverse and caused over 5000.00 dollars in damages. Also the seat settings will get stuck moving and not moving. The air bag light is also on and the fuel cap sticks and won't open unless forced opened

Jul 11, 2022

The car intermittently smells like burning rubber after being driven. This has been an ongoing and unresolved issue for about a year, and is of serious concern to me. The car has approximately 130k miles, and is in excellent condition otherwise. Two mechanics have tried to troubleshoot this issue without being able to find the problem. I have tried to eliminate certain potential causes i.e. turning the air or heat off, etc., but it does not affect it. The car does not read "hot". No warning lights come on. There are no signs of leaking fluids, etc. as my garage floor is clean. With Kia having a history of some engines catching fire, it is of even greater concern, although my particular vehicle does not appear to have a recall for that issue.

Jul 7, 2022

Headlights either blink on and off or turn off for about 5 seconds and then will go back on. It also will blink when using the directional. It does this while driving and parked. Also, the horn has just stopped working.

Jul 1, 2022

Was driving and came to a red light. Then proceeded to get on the highway when all of a sudden it got 65 mph then off of a sudden lost power and rpms would go past 3000. Had to pull over and shut the SUV off and turn back on and drive 30 mph all the way home. Did I mention I almost got hit by a semi and not to mention my child was in the freaking car!!! Plz kia help

Jun 7, 2022

My rear doors are locked and will only open from the inside. This is very frustrating and I believe very dangerous

Jun 7, 2022

Airbag light stays on and the controls on steering wheel don't work

May 9, 2022

Going down the highway with cruise control on, the car jolted and disengaged cruise control. At another time it jolted at an intersection and the car died. Was able to restart and continue. Turning a corner, felt the small jolt / surge..nothing else noted....yet

Mar 7, 2022

Both rear door latches on my 2011 Kia Sorento have failed. I previously had to have my mechanic replace the driver door latch which failed, now both rear door latches have failed making it impossible to open either door from the inside or out. Having researched this issue I have found numerous people who have listed this as an issue they have experienced. A technical service bulletin was issued, I believe around 2016, extending the warranty on the door latches to 10 years from the first date of service. I only found this service bulletin while searching for solutions to the problem and the 10 year period has expired. Not being able to open either rear door is a safety hazard. I transport my grandchildren who are all under 5 years of age, and should I be involved in an accident or caught fire while transporting them, or anyone who is riding in the rear seats, it would be difficult to get them out of the vehicle quickly. I do not understand why a recall on this has not been issued as I believe this is an extreme safety issue and it is well documented that this is an issue with many Kia Sorento owners. My cost to repair the driver door latch was just over $800.

Feb 22, 2022

Door does not open Steering wheel is stiff when turning.

Feb 7, 2022

ON 2-7-2022 MY 2011 KIA SERENTO began to boggle out while driving it merging onto the freeway I was having a hard time speeding up to even 20mph then out of no where it was just fine again, well I went to pick my children from school about 1 1/2 hours later and the car started out driving fine until out of no where I was unable to accelerate to a higher speed once more but this time it was smelling like smoke but there was no smoke

Jan 4, 2022

This car won’t go into park at times I have to put it with my emergency brake to park it and sometimes it won’t go into reverse. Called Kia dealership said it’s common at 150,000 for the interpreter switch/shift cable to get jammed up and to fix it would cost $550. I am afraid to drive this car but I need to go to work, if this is a common issue there should be a recall to fix it as that is a safety issue and it’s dangerous.

Nov 8, 2021

I have contacted the manufacturer [email protected]. I notified them first on September 8,2021. I was given a generic response of to contact a dealership about lights being on that won’t cut off, the hatch falling on its own , the windows gets stuck and the door handle not working and more recently November 3, 2021 that the car will just stop accelerating when driving and then resumes by itself. I also followed their instructions and attempted to make and appointment with Kia of Orange Park 6373 Blanding Blvd Jacksonville, Florida 32244 (904) 771-6078 and was told each item to LOOK AT it was $159. I informed them of my warranty that would cover Cost and was denied that option but payment would be needed upfront and then they would bill my warranty and apply the cost. This was for a diagnostic check. Not repair at all. Which means fees needed to paid whether I got the work done or not. My car was there in June for a recall with the engine and that was covered by Kia due to a system update. I tried again in October just for the car acceleration and have not received a response back from [XXX] GENERAL SALES MANAGER [XXX] on the cost to look at the vehicle to see what it’s accelerating on its on. I sent a follow up request again today to Kia the manufacturer and the dealership. I want it documented that I am driving a car that will stall on its own and then accelerates again. I have two kids and if we are killed due to the vehicles stopping in traffic on its own. Or the other mechanical problems it’s now having they should be sued for our deaths. To just look at my vehicle [XXX] states I must pay because his guys need to get paid too. Not for any work just to look at the vehicle and tell me the cost of repairs. Also they will not submit rose cost to my warranty company who states they will cover the repairs unless they are given money upfront. Sounds illegal to me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Aug 4, 2021

There was a recall on the passenger doors (all of them) actuators. All have been replaced by Kia. They are ALL BROKEN AGAIN and will not lock.

Jul 19, 2021 Crash Fire

The contact owned a 2011 Kia Sorento. The contact stated while driving at 25 mph, a UPS truck veered off into her lane causing the contact to crash her vehicle into a curb. The contact stated that the next morning, she saw that her vehicle was leaking an immense amount of oil. The contact stated that the check engine warning light was illuminated. The air bags did not deploy. A police report was not filed. The vehicle was taken to a repair shop where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated while driving at 55 mph, the vehicle stalled and the contact saw smoke emerging from the engine compartment. Upon exiting the vehicle, the contact opened the hood to fire behind the engine. There were no injuries. The air bags did not deploy. The fire department was contacted but did not extinguish the fire. A police report was not filed. The vehicle was towed back to the repair shop. The repair shop informed the contact that they do not specialize in fires and the vehicle was towed to a local dealer. The vehicle was then diagnosed with the engine needing to be replaced. The vehicle was not repaired. The vehicle was destroyed. The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was 132,685. The consumer stated the dealer was ceased by Federal Agents for selling vehicles with damaged parts and finance companies fraudulent withdrawal money from the consumer and other accounts.

Mileage: 132,685

Jul 14, 2021

The left rear passenger quit working. The door cannot be opened from inside or outside. Now the driver door will not open from the outside, but will open from the inside. I have ready many complaints about this problem. We have small grand children that are taken in this vehicle and the concern is that both rear doors quit working before the afore mentioned repairs are made. This has repeatedly happened to doors that have been fixed as well from all the complaint I've read. This has just recently happened to my vehicle. What are the chances of the other doors quitting after these repairs are made. Looks to be above average. This car has not been taken to a dealer yet as the driver door just broke.

Jul 13, 2021

The Pearl White paint is peeling off of my 2011 Kia Sorento. The dealer is aware of this and had no response. I was told by other individuals with the same problem to file this information in anticipation of a recall. This has been happening over the past year and a half.

Jun 11, 2021

I have replaced the drivers side low beam headlight three times and it is out again. I have replaced the passenger side low beam headlight two times.

Apr 27, 2021

INSIDE DOOR HANDLE POPPED AND I WAS UNABLE TO OPEN THE DRIVER'S DOOR FROM INSIDE THE CAR. THIS ALSO HAPPENED TO THE REAR DOOR AND I NEEDED A DOOR LATCH KIT AND ALSO ON THE FRONT DOOR LATCH KIT HAD TO BE REPLACED. THE SAFETY OR IT IS NOT SAFE WHEN YOU CANNOT OPEN YOUR CAR DOOR FROM INSIDE THE CAR.

Mileage: 122,000

Apr 11, 2021

THE DRIVERS SIDE REAR DOOR WILL NOT OPEN.

Mileage: 130,000

Jan 5, 2021

MY DOOR HANDLE OR DOOR LATCH WILL NOT OPEN FROM THE OUTSIDE ON MY DRIVERS SIDE DOOR AND ALSO MY LEFT BACK DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. IT IS DANGEROUS FOR AND MY KIDS. ALSO, MY HEADREST HAS FALLEN OFF. I HAVE ISSUES WITH MY LIGHTS, THEY WILL NOT WORK FOR THE INTERIOR.

Dec 3, 2020

WHEN DRIVING ON THE HIGHWAY, THE VEHICLE WILL SHUT-OFF WITHOUT WARNING. THIS HAS HAPPENED ABOUT FIVE TIMES IN THE LAST FOUR MONTHS.

Mileage: 210,000

Sep 30, 2020

DOORS FAIL TO OPEN FROM THE OUTSIDE OF VEHICLE. HEADLIGHT WIRING HARNESS WILL MELT WIRING FOR THE LIGHT BULB AND KILL THE LIGHTBULB. DRIVER SEAT FEELS LOOSE, HOWEVER THE BOLTS ARE AS TIGHT AS THEY WILL GO.

Mileage: 150,000

Aug 27, 2020 Fire

I WAS LEAVING MY MOM HOUSE AROUND TEN O'CLOCK AT NIGHT. AS I WAS FIVE MINUTES AWAY FROM MY APARTMENTS MY CAR MADE A LOUD SOUND AND STARTED TO SLOW DOWN. I STOP MY CAR AND PUT IT UN PARK AND I SEEN SMOKE COMING FROM INSIDE THE HOOD. I GET OUT THE CAR AND GRAB MY SON AND , I KNOCK ON SOMEONE'S DOOR FOR HELP AND AFTER THAT FIRE STARTS. I CALL THE FIRE DEPARTMENT AND THEY CAME IN ABOUT 3-5 MINUTES AND THEY FORCED MY HOOD OPEN DUE TO MY HOOD LATCH MISSING . AFTER THE FIRE WAS PUT OUT I FOUND PIECES OF METAL ON THE GROUND FROM MY KIA.

Mileage: 140,018

Jul 8, 2020

DOORS WILL NOT OPEN FROM THE OUTSIDE. THIS IS THE THIRD TIME THIS HAS HAPPENED FOR MY VEHICLE.

Jun 10, 2020

DRIVER SIDE DOOR CAN NOT BE OPEN FROM THE OUTSIDE.NOT WITH KEY FOB OR WITH THE KEY.CAR HAS 46,000 MILES ON IT. IT IS LIGHTLY USED.DEALER SAYS IT WILL COST 413.00 TO REPAIR.AFTER LOOKING ON LINE, THIS IS A COMMON PROBLEM.CANT UNDERSTAND WHY THERE HASN'T BEEN A RECALL ON IT. *TR

Mileage: 46,000

Jun 3, 2020

DRIVERS DOOR WILL NOT OPEN THROUGH OUTSIDE HAVE TO CLIMB THROUGH PASSENGER DOOR.THIS COULD BE DEFINITELY A SAFETY ISSUE WITH MY WELL BEING AS I COULD BE PULLED FROM CAR WHILE ATTEMPTING TO ENTER..I AM ALMOST 60 AND THIS IS VERY HARD ON ME TO CLIMB FROM PASSENGER SIDE TO DRIVERS SIDE ESPECIALLY IN THE RAIN OR DARK PARKING LOT WITH ALL THE CRIME GOING ON THESE DAYS. *TR

Mileage: 120,000

Apr 27, 2020

ON 6/5/17 I WAS DRIVING FROM MCCALL TO BOISE IDAHO WHICH IS APPROXIMATELY 90 MILES. I PARKED THE CAR AT WALMART AND WENT OUT TO START IT AND IT WOULD NOT START AT FIRST THEN WHEN IT WOULD RESTARTED IT WOULD DIE QUICKLY APPROXIMATELY 3 TIMES. I DROVE IT TO THE BOISE DENNIS DILLON KIA DEALERSHIP AND ON THE WAY IT STALLED, DID CHUGGING SOUND AT A STOP SIGN IN TOWN AND JERKED FORWARD AND I WAS ABLE TO MAKE IT THERE. THE CAR HAS BEEN BURNING OIL AND I WOULD HAVE TO PUT A QUART OF OIL IN PROBABLY ONCE A WEEK. MY BROTHER WHO IS A MECHANIC HELPED ME TO GET PARTS FOR IT AT O"REILLY AUTO PARTS AND HELPED ME REPLACE THE VALVE COVER GASKET, SPARK PLUGS, PLUG TUBE SEALS, HEADLIGHT BULB, AND AIR FILTER TO SEE IF THAT WOULD HELP. LATER I ENDED UP BUYING A NEW OIL FILER CAP TO SEE IF THAT WOULD HELP BUT NOTHING EVER SEEMED TO.

Mileage: 125,218

Feb 17, 2020

MY ABS, AIRBAG LIGHT IS ON BEFORE. AFTER REPLACING THE CLOCK SPRING THE LIGHTS ARE STILL ON, AND ALSO BOTH MY BACK SEAT BELTS WILL NOT GO DOWN. THE CAR HAS NOT BEEN IN ANY ACCIDENTS

Mileage: 220,000

Feb 6, 2020

REAR PASSAGER DOOR WILL NOT OPEN

Mileage: 75,000

Jan 14, 2020

I HAVE HAD TO REPLACE ALL DOORSOP LATCHES ON MY 2011 SORENTO WITH ONLY 72,000 MILES ON IT. I AM A SENIOR SO THE DOORS ARE NOT OPENED AND SHUT THE MUCH. MAINLY THE DRIVERS DOOR USED.

Mileage: 71,700

Dec 30, 2019

I CAN NOT OPEN BOTH DRIVER DOOR AND REAR RIGHT PASSENGER DOOR FROM OUTSIDE IT SEEMS THE LATCHES FOR THESE DOORS ARE BROKEN I HAVE ALWAYS TO JUMP TO THE PASSENGER SIDE TO OPEN THESE DOORS.I THINK THERE MUST BE A RECALL TO BE REPORTED TO KIA MANUFACTURERS TO FIX THIS DEFECTIVE DOORS.

Mileage: 10

Dec 28, 2019

NUMEROUS TIMES OVER THE PAST COUPLE OF MONTHS, BOTH THE ESC AND DBC INDICATOR LIGHTS WILL COME ON AND STAY ON AS I'M ATTEMPTING TO PARK THE VEHICLE. THIS HAS PREVENTED ME FROM SHIFTING THE CAR INTO 'PARK' AFTER PULLING INTO A PARKING SPACE AS I CAN'T GET IT TO SHIFT BEYOND 'NEUTRAL.' WHEN THIS HAPPENS, I'VE HAD TO SHUT THE CAR OFF, AND START IT AGAIN. IF THE INDICATOR LIGHTS GO OFF AFTER RESTARTING, I CAN THEN SHIFT THE CAR INTO PARK. I BROUGHT THE CAR INTO MY LOCAL KIA DEALER THIS MORNING BUT THEY WERE UNABLE TO REPLICATE THE ISSUE, AND SINCE THEY DIDN'T HAVE A TECHNICIAN ON DUTY TO LOOK AT IT, I NOW HAVE TO RETURN ON MONDAY IN THE HOPE THAT THEY CAN FIGURE OUT AND FIX THIS ISSUE.

Mileage: 89,800

Dec 16, 2019

THE VEHICLE JERKS AROUND 40 MILES PER HOUR. NO CODES

Dec 12, 2019

MY CAR STALLS WHILE DRIVING ON THE HIGHWAY OR STREET. THE ENGINE LIGHT OR DASHBOARD LIGHTS WILL COME ON AND MY CAR WILL NOT ACCELERATE ALTHOUGH IT IS ON. AFTER CONTINOUSLY TRYING TO ACCELERATE THE CAR CUTS OFF. I PUT THE CAR IN PARK AND TURN OFF AND IT STARTS AGAIN. THIS IS UNSAFE BECAUSE I CAN BE HIT BY ANOTHER WHEN MY CAR SUDDENLY DECIDES TO NOT ACCELERATE. THE COMPONENT PART OR SYSTEM THAT MAY BE THE CAUSE IS UNKNOWN.

Mileage: 170,000

Nov 25, 2019

THE REAR PASSENGER DOOR HANDLE WILL NOT OPEN THE FROM THE OUTSIDE OR INSIDE THE VEHICLE. CAR IS STATIONARY. CAUSE IS UNKNOWN, JUST COULD NOT OPEN ONE DAY.

Mileage: 118,000

Nov 14, 2019

EN ESTE AO A PARTIR DE JULIO MI CARRO KIA SORENTO 2011 A PRESENTADO PROBLEMA EN LA DIRECION, POWER TREN, DE ACUERDO A LO QUE INDICA QUE TIENE UN DESPERFECTO DE FABRICA, EN DOS OCACIONES HE TENIDO PROBLEMA MUY FUERTE, SE BLOQUEO EL CARRO MANEJANDO Y LO FRENOS NO FUNCIONARON Y EL CARRO SIGUIO RODANDO Y PUDE HABER TENIDO UN ACCIDENTE... LA OTRA EN LA CARRETERA EL CARRO COMIENZA A SONAR LAS RUEDAS Y CUANDO SE FRENA TAMBALEA... LO LLEVE PARA LA INSPECCION Y PASO CORRECTAMENTE PERO ME ENTREGARON UNA HOJA QUE EL CARRO TIENE DESPERFECTO DE FABRICA ,,, LO LLEVE A LA KIA PARA LA REVISION DE LAS PARTES,,,LA CUAL REALIZARON EL PEDIDO DE LAS MISMAS... PERO YO COMO USUARIO NO ME SIENTO CONFORME YA QUE ESE CAMBIO NO ME DA SEGURIDA POR QUE CORRE PELIGRO MI VIDAD Y LA DE LA FAMILIA,,, NO NECESITO UN CARRO REPARADO LO QUE NECESITO UN CARRO QUE ME DE SEGURIDA PARA TODA LA FAMILIA,,, UNA VEZ QUE CAMBIEN LAS PARTE Y SE ME FALLA EN LA CARRETERA QUIEN RESPONDE POR MI VIDA Y LA DE LA FAMILIA Y LA DE OTRAS PERSONAS, NECESITO QUE POR FAVOR ME AYUDEN CON UNA INVESTIGACION, YA QUE TAMBIEN TIENE OTROS DESPERFECTO.. LO LLEVE ALINEAR Y ME DICE QUE LE FALTA UN PIEZA EN LAS RUEDAS QUE NO VIENE DE FABRICA Y ES UN DESPERFECTO,,, YA A MI EL CARRO NO ME DA CONFIANZA AL MANEJAR Y NO ES CONFIABLE... ESPERO QUE DURANTE LOS DOS AOS QUE FALTA DE GARANTIA YA QUE DAN 10 AOS NO ME PASE NADA A MI Y A MI FAMILIA.. YA QUE ESE PROBLEMA QUE TIENE Y NO SE REALIZA BIEN PUEDE PASAR UN GRAN ACCIDENTE...EL PUNTO ES QUE NECESITO UN CARRO QUE ME DE CONFIANZA YA QUE EN ESTE MANEJO CON TEMOR . ADJUNTO FOTOS

Nov 10, 2019

WE HAVE REPLACED THE BRAKES SEVERAL TIMES AND THE CALIPERS AS WELL. NOW WE ARE HAVING ISSUES AGAIN WITH THEM. WE SEE THAT THERE HAS BEEN A RECALL FOR THIS ISSUE. THIS HAPPENED IN 2017, 2018, AND NOW AGAIN IN 2019. TWO OUT OF FOUR OF OUR DOORS WILL NOT OPEN FROM THE OUTSIDE, WE SEE THERE IS ALSO A RECALL FOR THIS ISSUE. PLEASE ADVISE US HOW WE GO ABOUT GETTING THESE RECALLS FOR OUR VEHICLE AS WE ARE TIRED OF PUTTING OUT MONEY WHEN WE SHOULDN'T HAVE TO REPEATEDLY.

Oct 26, 2019

VEHICLE WAS PARKED IN THE GARAGE AND STATIONARY. WHEN TRYING TO START THE VEHICLE USING THE KEY-LESS IGNITION, DASH AND INTERIOR LIGHTS STARTED TO FLICKER IN THE VEHICLE AND RELAYS START TO CLICK. LOCKS WOULD NOT OPERATE NOR COULD I SHIFT INTO NEUTRAL, STARTED TO SMELT BURNING, PUSHED IGNITION BUTTON TO SHUT DOWN. WOULD NOT SHUT OFF, ELECTRICAL KEPT CYCLING LIKE IT WAS TRYING TO START ON ITS OWN, HAD TO DISCONNECT THE BATTERY TO SHUT DOWN THE CAR. STARTER SOLENOID NEVER ENGAGED AT ANY TIME NOR DID THE ENGINE TRY TO TURN OVER.

Mileage: 116,369

Oct 24, 2019

THE AIRBAG LIGHT IS ON AND THE STEERING WHEEL CONTROLS FOR VOLUME AND BLUETOOTH DO NOT WORK.

Mileage: 133,000

Oct 23, 2019

CAR RAN FINE. DROVE TO STORE. GOT OUT OF STORE. CAR WOULDN'T START. HAD SO.EONE CHECK BATTERY .BATTERY WAS GOOD.12.5 . HAD THEM CHECK THAT WIRES WHERE TIGHT ON BATTERY AND THEY WHERE. STILL NO POWER TO CAR. LEFT CAR AT STORE . CAME BACK NEXT DAY AND CAR STARTED UP LIKE NOTHING WRONG. THIS HAS HAPPEN TWICE SINCE

Mileage: 13,825

Oct 22, 2019

AS I WAS DRIVING HOME AT 35 MPH ACROSS A BUSY BRIDGE IN THE CITY WHAT SOUNDED LIKE A BOMB WENT OFF AND THEN SHARDS OF GLASS POURING INTO THE CAR AND ALL OVER ME. MY SUN ROOF HAD EXPLODED AND FOR NO APPARENT REASON. NO KNOWN CRACKS OR CHIPS WERE EVER PREVIOUSLY NOTICED.

Mileage: 131,080

Oct 13, 2019

EVERYTIME I HIT A LITTLE BUMP IN THE ROAD MY ECO SAVER GOES OFF CAUSING ME TO BURN MORE GAS UNTIL I HIT ANOTHER BUMP TO KNOCK THE SAVER BACK ON

Oct 8, 2019

COLD START CHATTER... KIA ISSUED A REDESIGNED PARTS. BECAUSE OF A BAD DESIGN ISSUE ON THIS PROBLEM..I FEEL IF THE IS AN ISSUE WITH THE ENGINE AND CREATES THIS TYPE AN ISSUE IT CA BE A PROBLEM. IT MAKES THE NOISE EVERYTIME I START IT AFTER IT SETS FOR LONG PERIOD..

Mileage: 70,000

Oct 2, 2019

AIR BAG LIGHT HAS COME ON AND WILL NOT GO OFF. ALL OF THE CONTROLS ON THE STEERING WHEEL HAVE STOPPED WORKING, AND THE FUEL DOOR BUTTON HAS ALSO STOPPED WORKING.

Mileage: 130,000

Sep 23, 2019

I WAS DRIVING ON A BUSY HWY MY CAR STALLED OUT ALMOST WAS HIT BY A DUMP TRUCK . THE DUMP TRUCK RAN OFF THE ROAD TO AVOID ME THANK GOD NO ONE WAS HURT AFTER DOING SOME RESEARCH FOUND OUT THIS IS A COMMON PROBLEM THINK IT'S TIME FOR A RECALL

Mileage: 18,000

Aug 23, 2019

THIS WAS NOTED WHILE THE VEHICLE WAS STATIONARY BUT LIKELY ALSO OCCURS DURING AT ALL TIMES. FRONT DOOR LATCHES WERE REPAIRED(NOT REPLACED) BY KIA CORAL SPRINGS ON 01/06/2017 (INVOICE K1CS733790) PER CS1603A. CURRENTLY, THE PASSENGER FRONT NOW NEVER OPENS FROM THE OUTSIDE AND THE DRIVER SIDE OCCASIONALLY. DEALER SAID (CASE# 1331-7164) , IT WAS A ONE TIME FIX EVEN THOUGH THEY REPAIRED NOT REPLACED. I REACHED OUT TO KIA AND THEY AGREED. THEY SAID I COULD FIX THEM AND PETITION FOR REIMBURSEMENT. GETTING TO THE LATCHES REQUIRES COMPLETELY DISMANTLING THE DOOR AND WOULD COST ABOUT $500 PER DOOR AND I FEAR THIS WILL HAPPEN EVERY 2-3 YEARS (ON AN 2011/9 YEAR OLD CAR!) .

Mileage: 130,000

Aug 12, 2019

FIRST IT STARTED WITH DRIVERS DOOR NOT WORKING. I CAN'T GET IN THE DRIVER DOOR BECAUSE THE HANDLE DOESN'T WORK. SO I HAVE BEEN CRAWLING THRU THE PASSENGER DOOR TO GET IN THE CAR. BUT NOW I CAN'T DO THAT BECAUSE THE PASSENGER DOOR WON'T OPEN FROM THE OUTSIDE EITHER. YOU PULL ON THE DOOR HANDLE AND IT DOES NOTHING. WHAT IF THERE WERE A FIRE AND I WAS IN THE CAR AND SOMEONE RAN UP TO GET ME OUT THEY WOULD NOT BE ABLE TO OPEN THE DOORS. NEXT PROBLEM IS I HAVE AN EXTENSIVE OIL LEAK IN THE CAR. SO BAD IT KEEPS DRIPPING DOWN ON THE ALTERNATOR WHICHECK HAS FORCED ME TO REPLACE THAT TWICE NOW. I TOOK IT TO KIA AND THEY SAID IT WAS THE TIMING CHAIN COVER. IT WOULD COST 2,000.00 TO FIX. I LOOKED ONLINE AND FOUND OUT THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE AND IT SEEMS THE TIMING CHAIN COVER IS A MISDIAGNOSIS. APPARENTLY THE OIL SENSOR IS THE CULPRIT. IT MALFUNCTIONS BECAUSE OF ITS LOCATION IN THE ENGINE. I DON'T HAVE 2000.00 JUST TO PLAY A GUESSING GAME. THIS PROBLEM NEEDS A RECALL. LASTLY, DUE TO THE ENGINE ISSUES THE OIL LEAKING THE CAR HAS NOW DECIDED IF I'M DRIVING 60 MPH IT WILL ALL OF THE SUDDEN SHIFT THE ENGINE ALMOST TO A DEAD STOP AND THEN YOU FEEL AS IF YOU WILL FLY THRU THE WINDSHIELD BECAUSE NOW THE CAR WON'T GO OUT OF FOURTH GEAR MANUALLY OR AUTOMATIC. PLEASE HELP.

Mileage: 120,000

Aug 6, 2019

MY CAR HAS STALLED PLENTY OF TIMES WITHIN 3 MONTHS. TWO OF WHICH I COULD HAVE BEEN KILLED ON THE HWY!. CAR STALLS, NO POWER THEN SHUTS OFF. I WOULD SHUT IT OFF FOR A BIT THEN TURN IT BACK ON. I DID TAKE IT IN TO THE SHOP AND THEY FOUND NOTHING ELSE BUT WAS CHARGED FOR THROTTLE AND NEW SPARKS.OH, AND NO LIGHTS ON DASH. SAME THING HAPPENED. LOTS OF MONEY SPENT. I STILL OWE ON IT SO I CAN'T AFFORD TO GET ANOTHER CAR. DON'T KNOW WHAT TO DO NEXT.

Mileage: 110,000

Jul 17, 2019

SRS/AIRBAG LIGHTS RANDOMLY CAME ON AMD SHUT OFF ALSO DOOR STOPPED OPENING

Jul 17, 2019

DOOR'S FAIL TO OPEN- MODULAR THAT CONTROLS OPENING AND CLOSING DOORS HAS FAILED ENTRY DOORS CANNOT OPEN OR CLOSED DOORS I HAVE ONE DOOR TO GET INTO THE CAR AND OUT THIS IS A BIG SAFETY HAZARD

Jun 30, 2019

TAKATA RECALL BOTH OF MY REAR PASSENGER DOOR HANDLES HAVE COMPLETELY COME OF NOT ALLOWING ME TO OPEN MY DOORS FROM THE OUTSIDE. THE VEHICLE WAS STATIONARY WHEN IT HAPPENED.

Mileage: 140,000

Jun 26, 2019

DOOR HANDLES. FIRST THE DRIVER'S SIDE FRONT DOOR WAS UNABLE TO BE OPENED FROM THE OUTSIDE AND REQUIRED REPLACEMENT. THE NEXT HANDLE TO BREAK, SAME ISSUE, WAS THE REAR DRIVER'S SIDE ONE. NOW, THE FRONT PASSENGER SIDE DOOR HAS THE SAME ISSUE, WHERE THE DOOR HANDLE WILL NOT ALLOW THE DOOR TO OPEN FROM THE OUTSIDE. THIS IS A SAFETY ISSUE, ESPECIALLY IN THE CASE OF AN ACCIDENT OR HEALTH EMERGENCY, AND AN EXPENSIVE REPAIR. THE MOST RECENT HANDLE BROKE ON JUNE 16, 2019. THE FIRST HANDLE, THE DRIVER'S SIDE DOOR, BROKE IN AUGUST OF 2017. THE SECOND DOOR HANDLE BROKE LATER THAT YEAR.

Mileage: 100,500

Jun 20, 2019

TOWED A BOAT IN JULY OF 2018, STOPPED AT A STORE AND THE CAR WOULD NOT ALLOW ME TO PUT CAR IN PARK, HAD TO LOOK AT OWNER MANUAL TO FIND OUT HAD TO PUSH A LITTLE BUTTON BY THE PARKING GEAR FOR IT TO SHIFT INTO PARK OR DRIVE. AFTER WE UNHOOKED BOAT WENT BACK TO WORKING NORMAL.

Jun 17, 2019

FRONT PASSENGER DOOR LOCK CLICKS BUT WON'T LOCK. FRONT DRIVER'S DOOR WILL NOT OPEN FROM OUTSIDE HANDLE, ONLY INSIDE HANDLE. AIR BAG LIGHT STAYS ON, STEERING WHEEL CONTROLS STOPPED OPERATING RADIO AND PHONE CALLS. ELECTRICAL SYSTEM BATTERY LIGHT COMES ON INTERMITTENTLY.

Jun 11, 2019

MY STRUTS MAKE MY TIRES POP AT LEAST EVERY TWO WEEKS GOT THEM REPLACED OVER 10 TIMES AND ALSO MY FUEL INJECTORS HAVE BEEN REPLACED AND STILL GIVE OFF A STINKY SMELL IT MAY RESULT IN GETTING ANOTHER CATALIC CONVERTER

Mileage: 115,000

Jun 2, 2019

DRIVERS BACK SIDE DOOR LOCKS AND WILL NOT REOPEN. THIS IS A SAFETY HAZARD WHEN YOU HAVE CHILDREN. I HAVE CHILDREN THAT GO IN THE BACK SEAT AND ONLY ONE WORKING BACK DOOR IF THERE WAS AN ACCIDENT OR EMERGENCY I CANNOT GET TO MY KIDS IN TIME. MY LOBSTER WORK IN ONE DAY AND THE NEXT DAY WHEN I WENT OUT TO OPEN THE DOOR IT WOULD NO LONGER OPEN. THE CHILDREN'S SAFETY SYSTEM WAS ENGAGED ON THE DOOR SO THAT MY SON CANNOT OPEN IT FROM THE INSIDE. FROM WHAT I'VE READ THIS IS A COMMON ISSUE. PLEASE RECALL AND FIX THIS ISSUE FOR US.

May 14, 2019

I WAS DRIVING THE CAR 2 WEEKS AGO MAY 4 THAND THE CAR DIE IN THE MIDDLE OF THE ROAD. I GOT SOMEONE TO HELP PUSH THE CAR IN THERE DRIVEWAY. WHEN BACK THE NEXT DAY WITH A MECANIC HE TOLD ME THE CAR ENGINE NEED TO BE REPLACED. DIDN'T BELIEVE HIM CAUSE I BROUGHT THE CAR 3 YRS AGO. BEFORE THE CAR DIE THE CHECK ENGINE TURN ON THAN DIE. THE SEATBELT TURN IN 1 MONTH AGO .NOW I HAVE 9000 LEFT ON THE CAR THE WON'T WRONG TAKE BACK AND THE DEALERSHIP WON'T MAKE A STRADES

May 1, 2019 Fire

'TAMARA RECALL' I WAS TRAVELING UP THE INTERSTATE SLIGHTLY UPHILL AT 55 MILES AN HOUR WHEN I BEGIN TO LOSE POWER\SPEED AND BEFORE I COULD GET IT TO THE SHOULDER IT LOST ALL POWER TO GATHER AND SMOKE STARTED COMING IN THE AC VENT WHEN I GOT IT STOPPED AND OPEN THE HOOD IT WAS BURNING AT THE BACK RIGHT HAND SIDE OF THE MOTOR ON SOME WIRING HARNESS I WAS ABLE TO PUT THE FIRE OUT I LATER WAS TOLD THAT IT HAD THROWN A ROD AND WAS MOST LIKELY THE CAUSE OF THE FIRE

Mileage: 170,000

May 1, 2019 Fire

I WAS DRIVING DOWN THE INTERSTATE SLIGHTLY UPHILL. AT ABOUT 55 MPH WHEN MY SORENTO BEGAN TO LOOSE POWER/SPEED. BEFORE I COULD PULL OFF ONTO THE SHOULDER SMOKE BEGAN COMING IN THROUGH THE A.C VENTS. WHEN I REACHED THE SHOULDER AND OPENED THE HOOD THE BACK RIGHT END OF THE MOTOR WAS ON FIRE FROM THE WIRING HARNESSES. I WAS ABLE TO PUT OUT THE FIRE. UPIN A MECHANIC LOOKING AT IT I WAS TOLD IT HAD THROWN A ROD AND MOST LIKELY THE FIRE.

Mileage: 170,000

Apr 9, 2019

PASSENGER DOOR FRONT AND REAR DO NOT OPEN FROM THE OUTSIDE. A VERY LARGE KNOWN ISSUE FROM KIA SORENTOS, MAINLY 2011 THAT KIA WANTS ME TO PAY 668.00 PER DOOR FOR A 1.50 PIECE. THIS ISSUE IN MY MIND IS A SAFETY ISSUE BUT THEY DO NOT AGREE. I HAVE A FEAR ALL 4 OF DOORS MAY HAVE THIS ISSUE AT SOME TIME. CLEARLY AFTER LOOKING AT GOOGLE THIS IS A KNOWN ISSUE. THE SERVICE MANAGER TOLD ME THE SAME. HE SAID HE HAS FIXED HUNDREDS OF THESE

Apr 8, 2019

CAR STALLS AND JERKS WHEN DRIVING.WHEN PLACING IN DRIVE IT TAKES OFF VERY SLOW AND UNDER POWER.WHILE DRIVING THE CAR CHANGED GEARS ON ITS OWN EVEN JERKING HARD.

Mileage: 135,386

Mar 28, 2019

MY SORENTO MAKES A CLUNKING SOUND WHEN I HIT A BUMP, POTHOLE AND WHEN. PULLING OUT OF MY DRIVEWAY. OR TURNING THE WHEEL AT SCHOOL CIRCLE DROP OFF. I TOOK CAR TO TWO DIFFERENT GARAGES. THE MECHANIC TEST DROVE AND CHECKED FRONTEND OF CAR HE COULD NOT FIND ANYTHING. HE FOUND VOLUNTARY SERVICE CAMPAIGN.SC 082A IT SAY THE INTERMEDIATE SHAFT NEED REPLACED. IT DRIVE GOOD BUT, IT SOUNDS LIKE ITS GONNA FALL APART. THE NOSIE IS GETTING WORSE. MY CAR WAS BUILT JUNE 4TH 2010. THE VOLUNTARY SERVICE IS BETWEEN OCT23 2009-MAY22 2010. COULD I PLEASE HAVE MY CAR ADDED BY EXTENDED THE CAMPAIGN SERVICE. SC 082A. APRIL 2011. I HAVE A SERVICE APPOINTMENT ON APRIL 4TH TO GET THREE OTHER RECALLS TO GET FIXED.

Mileage: 65,000

Mar 15, 2019

REAR PARKING BRAKES NEVER WORKED. USING MY SHIFT GEAR FOR PARKING . NOW FRONT DOOR IS NOT OPENING FROM OUTSIDE. WENT TO FORUM ON INTERNET ABOUT THIS ISSUE. THOUSANDS OF KIA SORENTO 2011 OWNERS HAS SAME ISSUE WITH THE DOOR. IF WE GO TO KIA, THEY CHARGE $400 FOR ONE DOOR LOCK! CRAZY! SO MANY KIA OWNERS DON,T WANT A KIA ANYMORE. ME EITHER

Mileage: 60,000

Feb 20, 2019

TAKA RECALL- VECHICLE HAS STALLED ON THE HIGHWAY/STREETS WHILE DRIVING SEVERAL TIMES, EXAMPLE I COULD BE IN THE MIDDLE OF DRIVING AND THE CAR JUST COMPLETELY SLOWS DOWN, ALMOST CAUSING ACCIDENTS WHICH CAN BE VERY SERIOUS. I HAVE TAKEN THE CAR BACK TO THE DEALER AND THEY SAID THERE'S NOTHING WRONG, CLEARLY THERE'S AND ISSUE WITH THE CAR. I HAVE BEEN READING STORYS WITH CONSUMERS HAVING THE SAME ISSUES THAT I'M HAVING. KIA HAS NOT ISSUED A RECALL WHICH IS SAD DUE TO THE MANY COMPLAINTS AND LIFE THREADING SITUATIONS THIS HAS PUT PEOPLE IN. I'M IN THE PROCESS OF HIRING AND ATTORNEY TO LOOK INTO THIS BECAUSE NO ONE IS GIVING ME ANSWERS. NOT SURE WHAT IT COULD BE BUT I'VE ASK AROUND AND SOME SAY IT SOUNDS LIKE A TRANSMISSION ISSUE I NEED ANSWERS

Mileage: 200,000

Feb 13, 2019

I WAS DRIVING ON THE FREEWAY THEN HEARD A VERY LOUD EXPLOSION. BY THE TIME I REALIZED WHAT IT WAS I WAS HOME. KIA ISN'T TAKING RESPONSIBILITY FOR WHAT HAPPENED SO ONLY HAVING ONE VEHICLE I HAVE TO PAY FOR IT.

Mileage: 103,000

Jan 17, 2019 Fire

I WAS GOING TO MY SISTER-IN-LAWS HOUSE TO PICK UP MY SON. WHILE GOING ABOUT 55MPH DOWN A RURAL ROAD I SEEN A FLASH ON THE ROAD THAT SEEMED TO COME FROM THE FRONT LEFT TIRE AND REALIZED MY KIA HAD CAUGHT FIRE. I PULLED TO THE SIDE OF THE ROAD AND IMMEDIATELY RAN TO THE NEAREST HOUSE FOR HELP. IT WAS ONLY A MATTER OF SECONDS AND MY WHOLE VEHICLE WAS ON FIRE.

Mileage: 120,000

Jan 15, 2019

MY HORN STOPPED WORKING. MY TRANSMISSION WENT COMPLETELY OUT AND WAS REPAIRED A LITTLE AFTER A YEAR THE TRANSMISSION COMPLETELY WENT OUT AGAIN. THE VEHICLE ALSO STOPS ACCELERATING. THE SORRENTO SEEM LIKE A HAZARDOUS VEHICLE AND I CAN'T BELIEVE THERE ARE ABSOLUTELY NO RECALLS ON CERTAIN ISSUES. I HAVE READ OTHER ISSUES AND I'M SEEING I'M NOT THE ONLY ONE WITH THE SAME ISSUES.

Jan 13, 2019

HORN STOPPED WORKING.

Jan 5, 2019

LOUD NOISE COMING FROM RIGHT FRONT WHEEL WHILE VEHICLE DRIVING ON HIGHWAY AND ONCE VEHICLE IS IN PARK ON SIDE OF ROAD. NO INDUCATOR LIGHTS LIGHTS SHOW IN DASH.

Mileage: 54,640

Dec 29, 2018

THE DRIVER'S DOOR DOES NOT OPEN FROM THE OUTSIDE

Dec 12, 2018

MY REAR DRIVER SIDE DOOR STOPPED OPENING FROM THE OUTSIDE A FEW MONTHS AGO - CHILD LOCK IS NOT ON. YESTERDAY, MY DRIVERS SIDE DOOR STOPPED OPENING. APPARENTLY THIS IS A MAJOR ISSUE WITH THE KIA SORENTO. WHAT WOULD I DO IF I WAS IN ACCIDENT AND CAN'T PHYSICALLY GET IN CAR TO GET MY CHILD OUT. THIS IS BEYOND DANGEROUS AND UNSAFE. A RECALL NEEDS TO HAPPEN IMMEDIATELY.

Mileage: 87,000

Dec 4, 2018

AIR BAG LIGHT HAS BEEN ON FOR ABOUT A YEAR, DEALERSHIP DID NOT KNOW HOW TO FIX PROBLEM AND TOLD ME IT WAS A PART OF A RECALL ISSUE BUT WAS NEVER FIXED. LAST MONTH MY ENGINE LOCKED UP ON ME WHILE DRIVING ON HIGHWAY, UPON MY HUSBAND AND POLICE GETTING THERE TO ASSIST, I WAS INFORMED THAT THERE WAS NO OIL IN MY RESERVOIR, MY HUSBAND BOUGHT OIL ONLY TO RETURN AND NOTICE THAT DRAIN PLUG WAS NOT IN PLACE, ENGINE IS BURNT UP AND MY INSURANCE NEITHER DEALERSHIP WHERE TRUCK WAS SERVICED WANTS TO ASSIST ME WITH COST! I DON'T HAVE $7,752 FOR A NEW ENGINE!

Mileage: 227,000

Dec 3, 2018

FRONT PASSENGER DOOR CANNOT BE OPENED FROM THE OUTSIDE IT CAN ONLY BE OPENED FROM INSIDE THE CAR

Nov 20, 2018

I SAW ON NEWS MEDIA ABOUT THE KIA SORENTO VEHICLE'S CATCHING ON FIRE WHILE DRIVING NOW THIS CONCERNS ME BECAUSE I HAVE CHILDREN IN MY CAR 24/7 AND I DO TRAVEL OUT OF STATE TO VISIT FAMILY. WHY HAS THERE BEEN NO MENTION OR RECALLS ON THIS PROBLEM? I FEEL AS THOUGH I'M DRIVING A TICKING TIME BOMB.

Mileage: 160,000

Nov 15, 2018

ON THE MORNING OF NOVEMBER 13, 2018, MYSELF, MY DAUGHTER AND SON N LAW WENT TO LEAVE HER HOME AND MY KIA SORENTO DIDNT WANT TO START, WHEN IT FINALLY DID START WE WERE ABOUT 45 MINUTES INTO OUR TRAVEL AND PULLED OFF AT A REST AREA, SHUT THE CAR OFF, AND THERE WAS THIS AWFUL BURNING SMELL, KINDA SMELLED LIKE RUBBER TO US. WE LET CAR COOL OFF AND BEGAN OUR TRAVELLING. THERE HAD BEEN SEVERAL PREVIOUS TIMES BEFORE THIS DATE THAT MY KIA HAD NOT WANTED TO START AND THE LIGHTS AND GAUGES WOULD FLASH ON AND OFF. I HAVE OWNED THIS VEHICLE GOING ON 3 YEARS NOW, AND HAVE HAD THE STRUTS LITERALLY BREAK ON ME, THE EMERGENCY BRAKE PART REPLACED TWICE NOW, THE DAY I BOUGHT THE CAR ANTIFREEZE WAS LEAKING OUT OF IT AND I NEVER GOT TO DRIVE IT OFF THE LOT THE DAY I BOUGHT IT. THERE HAS BEEN MULTIPLE ISSUES BUT CAR DEALERSHIP TELLS ME THE CAR IS FINE. 'THE BURNING SMELL IS THE COMPLAINT I AM WORRIED ABOUT"

Mileage: 111,110

Oct 29, 2018

ALL CONTROLS ON STEERING WHEEL STOPPED WORKING AROUND 120,000 MILES. BLUETOOTH, RADIO CONTROLS AND CRUISE CONTROL. ALL POWER SOCKETS AND USB SOCKET STOPPED WORKING AROUND 110,000 MILES. WHINING SOUND COMING FROM ENGINE AREA WHEN CAR IS ON STARTED AROUND 128,000 MILES.

Mileage: 110,000

Oct 24, 2018 Fire

WAS INVOLVED IN A CAR FIRE THAT WAS A TOTAL LOSS OF THE CAR. IT WAS MY DAUGHTER, MYSELF AND 4 DOGS HEADING TO SEE MY DAD IN WIGGINS,COLORADO. IF NEED MY DAUGHTER HAS PHOTOS OF THE CAR FIRE AS WELL AS VIDEOS.

Oct 22, 2018

MOTOR MOUNTS ARE BROKE. I NEED TO REPLACE 3 OF THEM. THIS ISN'T NORMAL AT ALL. THE CAR HAS NEVER BEEN WRECKED. THE PAINT KEEPS PEELING OFF. I REPAINTED 1 X ON AN AREA, KIA IS AWARE. I TOOK TO THEM AND THEY SAID KIA WASN'T RESPONSIBLE (BUT , I DISAGREE). I PAID OVER 30,000 FOR THIS KIA.. , BODY SHOP COULDN'T GUARANTEE DUE TO THE PAINT JOB KIA DID ON MY AUTOMOBILE. NOW THE PAINT IS PEELING ON OTHER SPOTS.

Oct 15, 2018

THE BACKUP CAMERA STARTED TO BECOME DISTORTED THEN COMPLETELY STOPPED WORKING

Mileage: 131,000

Sep 24, 2018

I WAS DRIVING ON THE HIGHWAY GOING STRAIGHT WITHOUT ANY OBSTRUCTIONS (BRIDGE, ETC.) IN SIGHT. WITHOUT WARNING THE FRONT SUNROOF OF MY CAR EXPLODED, SHATTERING THE GLASS. NO DEBRIS HIT THE CAR TO CAUSE THE DAMAGE. THERE WAS NO CHANGE IN TEMPERATURE THROUGHOUT THE DAY TO CAUSE TEMPERATURE STRESS ON THE GLASS. IT EXPLODED WITHOUT CAUSE. HAD THE CLOTH COVER NOT BEEN COVERING IT AT THAT MOMENT, THE GLASS WOULD HAVE FALLEN DIRECTLY ON TOP OF ME.

Mileage: 156,000

Sep 11, 2018

I AM ISSUING A COMPLAINT BECAUSE THERE ARE TONS OF REPORTS ABOUT MY MAKE/MODEL CATCHING FIRE AND STEERING ISSUES. I DO NOT FEEL SAFE DRIVING MY CAR, ESPECIALLY WITH MY SON IN THE CAR WITH ME. SOMETHING NEEDS TO BE DONE, OR THESE CARS NEED TO BE DISCONTINUED!

Mileage: 120,103

Aug 30, 2018

DOOR WILL NOT OPEN! THIS IS UNACCEPTABLE IN AN EMERGENCY SITUATION, IT IS CLEARLY A KNOWN ISSUE ON THESE VEHICLES. IT WILL NOT OPEN FROM THE OUTSIDE AND IF YOU HAD THE CHILD LOCK ENGAGED, IT WILL NOT OPEN FROM THE INSIDE EITHER. FORTUNATELY I DID NOT HAVE THE CHILD LOCK ENGAGED SO I CAN STILL OPEN THE DOOR FROM THE INSIDE, BUT NOW THAT I KNOW IT'S A COMMON ISSUE I'M AFRAID IT WILL HAPPEN ON MY OTHER DOORS AND I DO HAVE A CHILD, SO THE CHILD LOCKS ARE SOMETIMES USED. CAR WAS PARKED AT THE TIME, I CLOSED THE DOOR AND THE NEXT TIME THE HANDLE WOULD NOT OPEN IT.

Jul 20, 2018

TRUCK DOORS UNLOCK WHILE DRIVING, ALARM GOES OFF RANDOMLY WHILE DRIVING OR PARKED, ALL THE FUSES BLEW, STARTER HAS BEEN CHANGED 3 TIMES, DUE TO FAULTY WIRING BENEATH THE MOTOR. BATTERY HAS BEEN CHANGED DUE TO WIRING.

Jul 5, 2018

PASSENGER DOOR ON DRIVERS SIDE WONT OPEN FROM THE OUTSIDE

Jun 14, 2018 Fire

VEHICLE WAS STATIOMARY AND NOT ON. STARTED SMOKING FROM DASH AND SMOKE COMING OUT DOOR, CAUGHT ON FIRE WENT UP TO THE ROOF AND ACROSS TO THE PASSENGER SEAT. WHEN FIRE DEPARTMENT CAME THEY HAD TO CUT OPEN THE HOOD, CAR RANDOMLY STARTED WHILE ON FIRE TO UNHOOK THE BATTERY.

Jun 11, 2018

REAR SUNROOF SUDDENLY EXPLODED WHILE DRIVING ON I5 NEAR EVERETT, WA. DID NOT SEE ANY TRUCKS OR OBVIOUS SOURCE OF FLYING DEBRIS. UPON EXAMINATION LATER GLASS WAS BULGED OUTWARD. WITH A 6 INCH HOLE MISSING. THE INTERIOR SUN SHIELD KEPT GLASS FROM ENTERING THE CAR OVER OUR GRANDDAUGHTER.

Mileage: 59,530

May 27, 2018

BOUGHT THE CAR USED IN 2013 AND SINCE I'VE HAD THE CAR MAKES A KNOCKING NOISE WHEN STOPPED. IT'S NOT ALL THE TIME, BUT MOST IF THE TIME. I ASKED THE MECHANIC AT THE DEALERSHIP ABOUT IT AND HE SAID IT WAS NORMAL AND GOING TO GET LOUDER WHICH IT HAS, BUT GAVE NO EXPLANATION AS TO WHAT IT WAS OR WHY IT WAS HAPPENING.

May 27, 2018

I WANT TO KNOW IF THEIR ANY RECALL

Mileage: 73

May 21, 2018

CAR SHIFTER IS NOT ENGAGING AND DISENGAGING RESULTING IN NOT BEING ABLE TO PLACE CAR IN PARK. THIS ISSUES WAS A RECALL BEFORE HOWEVER; THE FIX DIDN'T RESOLVE THE PROBLEM AND KIA HAS NOT OFFERED A NEW FIX. ALSO, AIR BAG LIGHT STILL ILLUMINATING AFTER RECALL FIX. AGAIN KIA REFUSE TO FIX AND ISSUE COULD CAUSE AIR BAG NOT TO DEPLOY IN AN ACCIDENT. ALSO, BACK REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE.

Mileage: 150,000

May 6, 2018

THE PANORAMIC SUNROOF APPARENTLY EXPLODED WHEN THE CAR WAS PARKED. THE WAS A CIRCLE ABOUT 3' AROUND THE CAR WITH SMALL PIECES OF GLASS, GLASS OVER THE ENTIRE VEHICLE, METAL PIECES FROM HE SUNROOF WERE ON THE HOOD AND WINDSHIELD, THE HEADLINER WAS RIPPED FROM THE CEILING WITH A LARGE HOLE RIPPED OUT OF THE MIDDLE AND PIECES OF GLASS WERE PILED THROUGHOUT THE INTERIOR. THE CAR HAD BEEN PARKED ONE DAY. NO ONE WITNESSED THE EXPLOSION.

Mileage: 135,000

May 5, 2018

THE SHIFT GEARS WONT MOVE. THE GEAR WILL STAY IN DRIVE. WON'T GO INTO REVERSE OR PARK. WHEN I HAVE TO PUT VEH IN REVERSE I HAVE TO HOLD GEAR IN REVERSE. THERE HAS BEEN TIMES WHEN I HAD TO LEAVE MY KEYS IN THE IGNITION, LEAVE CAR IN NEUTRAL AND HAVE EMERGENCY BRAKE DOWN. THERE WAS A RECALL ON THIS KIA CLAIM THEY FIXED THE ISSUE, BUT I'M STILL HAVING THE SAME PROBLEM.

Apr 15, 2018

3 DOORS THE FRONT PASSENGER AND THE TWO BACK PASSENGER DOORS WILL NOT OPEN FROM THE OUTSIDE.THE DOOR LATCHES ARE BROKE. THEY REPLACED THE INSIDE LATCHES BECAUSE OF THE CHROME COMING OFF WELL IT IS CUTTING HANDS AGAIN LESS THAN A YEAR LATER THE CHROME IS COMING OFF AGAIN. THIS SEEMS T BE A GROWING PROBLEM WITH SORENTOS. THIS IS A SAFETY ISSUE THAT WILL CAUSE YOUR CAR TO FAIL INSPECTION. KIA HAS WEKLL OVER 100 COMPLAINTS ABOUT THIS AND MANY DONT COMPLAIN THEY JUST FIX THEM AT 400 A DOOR IS WHAT KIA DEALERS WANTS TO FIX THEM. KIA NEEDS TO RECALL THESE 2011 SORENTOS AGAIN THIS WILL BE THE 7TH TIME CAN I GET A CAR THAT ACTUALLY DRIVES MORE THAN IN THE SHOP....CAR HAS 110000 MILES ON IT THEY ALL BROKE AFTER THE KIA 60,000 WARRANTY ON DOOR LATCHES

Mileage: 110,000

Mar 23, 2018

THE ABS LIGHT, TRACTION CONTROL, AND HILL ACCELERATION CONTROL LIGHTS WOULD COME ON ALL AT ONCE THEN GO BACK OFF. THEN THEY WOULD REMAIN ON BUT WHEN THE CAR WAS TURNED PARKED THEY WOULD BE OFF WHEN THE CAR WAS DRIVEN AGAIN. NOW THEY ARE ON CONTINUOUSLY. I AM NOT SURE WHAT HAS CAUSED THESE LIGHTS TO COME ON ALL AT ONCE BUT I FELL LIKE THIS MUST BE SOME KIND OF DEFAULT. SENDING TO THE DEALERSHIP SOON.

Mileage: 150,000

Jan 8, 2018

BACK DRIVER SIDE DOOR WILL NOT OPEN, I WENT ONLINE AND SEARCHED MY VEHICLE AND THIS SEEMS TO BE AN ONGOING PROBLEM. MIDDLE BACK SEAT BELT IS STUCK DOWN IN THE SEAT AND YOU CAN'T NOT GET IT OUT

Sep 2, 2017

FOR SEVERAL MONTHS NOW, THE DASHBOARD WARNING LIGHTS HAVE COME ON, USUALLY FOUR AT A TIME AS I'M DRIVING. IT SEEMS TO HAPPEN MOST OFTEN WHEN IT'S RAINING. I HAD THE KIA DEALER IN LAS CRUCES, NM TRY TO DETERMINE THE PROBLEM WHEN I HAD THE CAR IN FOR A COUPLE RECALLS ABOUT TWO YEARS AGO. THEY COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. ABOUT 3 MONTHS AGO I HAD A SHOP WITH A AAA MASTER MECHANIC TRY TO DETERMINE THE PROBLEM AND THEY ALSO COULD NOT DETERMINE THE REASON THE WARNING LIGHTS WERE COMING ON. THEY COULD NOT FIND A SHORT IN THE WIRING THAT I THOUGHT MIGHT BE THE CAUSE. THE LIGHTS EVENTUALLY GO OFF, USUALLY AFTER THE CAR HAS NOT BEEN DRIVEN FOR SEVERAL HOURS OR OVERNIGHT. I'M CONCERNED THAT, ALTHOUGH I'VE NOT EXPERIENCED SIGNIFICANT PROBLEMS WHEN THE DASH WARNING LIGHTS COME ON, COULD A POSSIBLE REAL SAFETY ISSUE OCCUR IF ONE OF THE SYSTEMS INDICATED BY THE LIGHTS ACTUALLY MALFUNCTION? FOR A WHILE WHEN THE LIGHTS CAME ON, THE CAR'S STEERING SEEMED TO BE EFFECTED--ON WINDY CURVY ROADS THE CAR WOULD DEFINITELY OVER STEER ON CURVES, AS THOUGH SOMEONE ELSE WERE IN CONTROL. I WOULD APPRECIATE ANY INFORMATION YOU MIGHT HAVE ON SIMILAR PROBLEMS AND HOW THEY WERE CORRECTED. THANK YOU.

Mileage: 150,000

Aug 18, 2017

PARKED VEHICLE, FRONT DRIVER SIDE DOOR FAILS TO OPEN FROM OUTSIDE HANDLE BUT WILL OPEN FROM INSIDE HANDLE. KEYLESS ENTRY CLICK DOESN'T SOUND LIKE IT'S WORKING RIGHT AS WELL. KINDA WEAK SOUNDING. LOOKING AT DOOR LATCH WHILE USING KEY FOB FOR LOCK/UNLOCK NOTHING MOVES BUT OTHER DOORS ARE HEARD AND SEEN LOCKING/UNLOCKING.

Mileage: 125,000

Aug 9, 2017

THE PASSENGER SIDE DOOR HANDLE COMPLETELY FELL OFF IN MY HAND WHEN I ATTEMPTED TO OPEN THE DOOR TO GET MY GRANDCHILD OUT OF THE CAR. THE CAR HANDLED WAS DEFECTIVE AND MY GRANDCHILD REMAINED IN A CAR IN EXTREME HEAT WHILE I TRIED TO GET INTO THE CAR ANOTHER WAY. I CRAWLED OVER THE DRIVER'S SET AND PUSHED THE DOOR OPEN FROM THE INSIDE TO BE ABLE TO PULL THE CHILD OUT. I SHOULD NOT HAVE TO CRAWL AROUND IN MY CAR TO GET A MINOR OUT OF IT. NOR SHOULD ANYONE BE EXPOSED TO TEXAS HEAT FOR ANY AMOUNT OF TIME DUE TO CAR FAILURE. CALLED KIA CUSTOMER CENTER AND WAS TOLD TO TAKE CAR TO BE EVALUATED AT A DEALERSHIP NEAR ME - THEY CHOSE. THE SERVICE AREA DIDN'T EVEN LOOK AT THE CAR -- SAW THE CAR HANDLE I BROUGHT IN AND SAID 'WELL WHY YOU BRINGING IT IN. IT'S BROKE. I CAN TELL THAT BY LOOKING AT IT." HE SAID HE WOULD OPEN A WORK ORDER THAT DAY. NO RESPONSE, I CALLED KIA AND THEY CALLED THIS PERSON WHO SAID HE WAS JUST THEN WRITING UP THE ORDER. WEEKS LATER I CALLED KIA CUSTOMER SERVICE AND I WAS TOLD THAT SOME SALES MANAGER (NO NAME, WOULD NOT PROVIDE PHONE NUMBER) HAD DENIED COVERING THE REPAIR OF THE PART. I TOLD THE KIA SERVICE TO APPEAL IT -- THIS PLASTIC PART IS ON THE PASSENGER SIDE OF MY CAR. FOR 6 YEARS, THIS CAR HAS BEEN USED BY ME EXCLUSIVELY M-F TO AN FROM WORK. ONCE IN AWHILE ON THE WEEKENDS, I TAKE A GRANDCHILD TO AN EVENT OR SOMETIMES I HAVE CARRIED HUSBAND TO YMCA.. IF THE PART FAILED DUE TO USE, THE DRIVERS SIDE HANDLE SHOULD HAVE FAILED. I LOOKED ONLINE AFTER LEARNING FROM KIA THAT THERE WOULD NOT BE A RECALL ON THIS ISSUE. I SAW HUNDREDS OF PEOPLE IN THE SAME SITUATION I WAS IN - WARRANTY DIDN'T COVER IT SINCE IT WAS OVER 70,000 MILES. THE 'FIX' REPAIR IS OVER $500. I SAW THAT A CLASS ACTION IS BEING DISCUSSED. SINCE IT IS ALWAYS THE PASSENGER DOOR HANDLE THAT FAILS FOR 2011 KIA, IT IS OBVIOUSLY DUE TO KIA USING A SUBSTANDARD PART.

Mileage: 74,000

Jul 14, 2017

MY SUNROOF EXPLODED. IT SOUNDED LIKE A SHOTGUN AND THEN RAINING GLASS. I WAS DRIVING WITH A SPEED AROUND 35-40 MPH WHEN THIS OCCURRED. IT WAS VERY TRAUMATIC.

Mileage: 100,000

Jun 25, 2017

MY NEIGHBOR BUMPED THE BACK OF THE KIA WITH HIS BUICK NO VISIBLE DAMAGE TO EITHER CARS BUMPERS THE KIA WAS IN PARK NO ONE WAS IN IT THE KIA IT THEN STARTED MOVING DOWN THE STREET IT ROLLED ABOUT 400 YARDS WENT THRU SOME HEDGES AND THEN STOPPED IN A NEIGHBORS YARD NO INJURYS BUT THE VEHICLE WAS IN PARK THE WHOLE TIME ,I TOOK THE KIA TO THE LOCAL KIA DEALER THEY HAD THE VEHICLE 4 DAYS AND COULDN'T REPLICATE WHAT HAPPENED I TOLD THEM I HAD READ ABOUT A RECALL WITH A SIMILAR PROBLEM THEY SAID MY VIN # WASN'T PART OF IT I FEEL KIA SHOULD ADRESS THIS IT WASN'T IMAGINED THERE WERE 3 OR 4 NEGHBORS THAT SAW THE EMPTY VEHICLE JUST ROLLING DOWN THE STREET A RESPONCE WOULD BE APPRECIATED THANK YOU

Mileage: 66,330

Jun 16, 2017

JUST STARTED HAVING PROBLEMS WITH THE CAR DYING OUT WHEN DRIVING. FOR A WHILE, YOU COULD START IT RIGHT BACK UP AND IT WOULD NOT DO IT AGAIN FOR ANOTHER WEEK, TWO WEEKS, MAYBE EVEN A MONTH. TOOK IT TO A CAR SHOP AND THEY CANNOT FIGURE OUT WHAT'S WRONG WITH IT, THEY SAY EVERYTHING IS COMING OUT NORMAL. BUT, JUST DYING OUT IS NOT NORMAL. JUST RECENTLY, CAR DIED OUT WHILE I WAS WAITING IN A FAST FOOD DRIVE THROUGH, IT TO SIX TRIES TO GET IT RESTARTED.

Mileage: 115,000

May 31, 2017

THE FRONT DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. ONLINE RESEARCH HAS REVEALED THAT THIS IS A COMMON PROBLEM & DESIGN FLAW THAT KIA REFUSES TO RECALL. EXTENSIVE LABOR IS REQUIRED TO FIX THE PROBLEM (BROKEN PLASTIC CLIP INSIDE THE DOOR), RESULTING IN EXPENSIVE REPAIR BILLS.

Mileage: 86,301

May 18, 2017

CANNOT OPEN DRIVERS OR FRONT PASSENGER SIDE DOOR FROM THE OUTSIDE. VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN THIS OCCURRED. I HAVE TO CRAWL IN MY BACK DRIVER SIDE DOOR TO OPEN DRIVERS SIDE DOOR FROM THE INSIDE. THIS IS DANGEROUS NOT TO MENTION VERY INCONVENIENT. I HAVE READ ONLINE THAT THERE HAS BEEN NUMEROUS SIMILAR COMPLAINTS. DEALERSHIPS CHARGING A FORTUNE TO REPLACE THE OUTSIDE LOCK. I SIMPLY CANNOT BELIEVE THAT A RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM WITH KIA.

May 8, 2017

TAKATA RECALL, CAR IS MAKING A WHINNING NOISE WHEN IN IDLE ALSO WHEN EXCELLERATING. I BELIEVE THIS COULD BE INTERMEDIATE DRIVESHIFT WHICH IS RECALLED ON SOME CARS BUT NOT MINE. IT DOES SEEM TO BE EFFECTING THE TRANSMITTION SOMETIMES.

Mileage: 77,000

Apr 10, 2017

DRIVERS SIDE DOOR NO LONGER OPENS FROM OUTSIDE OF THE VEHICLE. SAFETY ISSUE

Mileage: 93,000

Mar 7, 2017

OVER THE COURSE OF THE PAST 6 MONTHS, I HAVE HAD SEVERAL PROBLEMS WITH THE DOOR HANDLES ON THIS 2011 KIA SORENTO. AFTER SEARCHING ONLINE, IVE FOUND ITS A MAJOR PROBLEM THAT KIA REFUSES TO RECALL. THIS IS ABSURD. THE FRONT TWO DOORS ON THE KIA WILL NOT OPEN FROM THE OUTSIDE, BUT WILL FROM THE INSIDE. ONE OF THE BACK DOORS HAS A HANDLE THAT HAS BROKEN OFF AFTER LITTLE USE. IVE READ HUNDREDS OF STORIES OF THIS HAPPENING AND KIA NEEDS TO MAKE THIS RIGHT. THE EXTENSIVE LABOR IT TAKES INTO REMOVING THE DOOR HANDLE IS THE PROBLEM FOR THE PRICE. MOST SERVICE DEALERS WANT HUNDREDS OF DOLLARS TO FIX A PLASTIC DOOR LATCH/ACTUATOR AND THAT IS A RIP OFF. THESE NEED TO BE RECALLED IMMEDIATELY FOR SAFETY REASONS. IF A CRASH WERE TO HAPPEN, AND THE INSIDE ALSO QUITS WORKING, HOW WOULD YOU EXIT THE VEHICLE?

Mileage: 87,000

Mar 7, 2017

MY DRIVER SIDE DOOR JUST STOPPED WORKING FROM THE OUTSIDE. IT UNLOCKS, BUT THE HANDLE DOES NOT OPEN THE DOOR. THIS IS SUCH AN INCONVENIENCE, NOT TO MENTION A SAFETY ISSUE. I SEARCHED AND SEE TONS OF COMPLAINTS ABOUT THE SAME THING, BUT NO RECALL. I AM SO SURPRISED AT KIA FOR NOT TAKING RESPONSIBILITY

Feb 7, 2017

HELLO, IT SEEMS THAT THE RECALL SC 089 THAT WAS DONE ON MY KIA DID NOT FIX THE ISSUE WITH THE TRANSMISSION. KIA SHOULD COME UP WITH THE BETTER SOLUTION CAUSE THERE IS A HIGH RISK OF THE TRANSMISSION FAILURE. WE HAD THE SAME ISSUE WITH OUR TRANSMISSION AS DESCRIBED ON SC 089 AND ALMOST CRASHED ON THE HIGHWAY. KIA DEALER SAID IT IS NOT THEIR ISSUE CAUSE THE REPAIR WAS DONE. SO EVEN KIA AFTERSALES PROCESSES DO NOT WORK AS THEY KEEP THE DANGERS CARS ON THE ROAD.

Mileage: 141,000

Feb 6, 2017

WE ALMOST DIED ON THE HIGHWAY TODAY! WE WERE TURNING TO HIGHWAY WE STOPPED AND AGAIN. UNFORTUNATELY THE CAR MOVED ONLY 3 YARDS AND STOPPED. MECHANIC SAYS IT WAS THE TRANSMISSION AND THE RECALL SC 089 WAS NOT DONE PROPERLY OR NEVER DONE BEFORE EVEN KIA DEALER SAYS OTHERWISE.

Mileage: 141,000

Feb 3, 2017

THE RIGHT AND LEFT REAR OUTSIDE DOOR HANDLE COVER/CAP AS COME OFF THE CAR. SEEMS IT WOULD BE SOME KIND OF MANUFACTURING ISSUE THAT BOTH HANDLES WOULD COME OFF. THE REPLACEMENT PART IS ONLY ABOUT $15 BUT THE DEALER WANTS $100+ TO INSTALL THE REPLACEMENT. ONE DOOR HANDLE CAME OFF IN OCTOBER 2016 AND THE OTHER CAME OFF THIS LAST WEEK IN JANUARY 2017. I DON'T MIND PAYING FOR THE REPLACEMENT PART BUT NOT THE INSTALLATION COSTS.

Mileage: 110,000

Jan 28, 2017

WHILE I WAS DRIVING AT APPROXIMATELY 65 MPH, THE PANORAMIC SUNROOF SPONTANEOUSLY DETACHED, FLEW OFF, AND SHATTERED LEAVING A GAPING HOLE IN THE ROOF. IF SOMEONE HAD BEEN DRIVING BEHIND ME, THEY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. THE BODY SHOP THAT REPLACE THE SUNROOF EXPLAINED THAT A MANUFACTURING DEFECT CAUSED THE FAILURE. I REPORTED THIS PROBLEM TO KIA, BUT KIA WAS UNINTERESTED. I'M REPORTING THIS BECAUSE I FEAR THAT SOMEONE COULD BE HARMED OR KILLED IF THEIR ARE OTHER SORENTOS WITH THE SAME MANUFACTURING DEFECT.

Mileage: 101,000

Dec 16, 2016

IN THE LAST WEEK, THE VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING. THE FIRST TIME IT HAPPENED ON THE HIGHWAY WHILE DRIVING 70MPH - THE CAR SHUT OFF AND DROPPED TO 50MPH, THE STEERING WHEEL LOCKED BUT IT STARTED BACK UP. TWENTY MINUTES LATER WHILE DRIVING 25MPH ON A SIDE ROAD, THE SAME THING HAPPENED. AND THEN AGAIN WHILE IN A DRIVE THRU LINE. THIS HAS SINCE HAPPENED TWICE WHILE ON THE HIGHWAY. THE VEHICLE DOES START BACK UP AGAIN BUT IT IS OBVIOUSLY UNSAFE TO DRIVE, ESPECIALLY ON THE HIGHWAY. AFTER RESEARCHING THE ISSUE, I FOUND THERE WAS A RECALL ON 2011-2013 MODELS WITH THE SAME ISSUE. I CONTACTED KIA AND WAS TOLD MY VEHICLE WAS NOT PART OF THE RECALL BUT TO BRING IT IN AND HAVE IT LOOKED AT. I HAVE AN APPOINTMENT ON MONDAY, DECEMBER 19, 2016 TO HAVE SEVERAL OTHER RECALL ITEMS CORRECTED. *TR

Mileage: 67,000

Dec 11, 2016 Crash

FAILURE OF AIRBAGS TO DEPLORE. ACCIDENT 12/1/16. INSURANCE COMPANY HAS SUBSEQUENTLY RENDERED THE VEHICLE A TOTALED LOST. ACCIDENT HAPPENED WHILE VEHICLE WAS CROSSING A INTERSECTION (CITY STREET) AND STUCK ANOTHER VEHICLE IN THE MIDSECTION.

Mileage: 54,000

Dec 10, 2016

BOTH DOORS LOCKED ON LEFT SIDE. CAN NOT ENTER CARE ON LEFT SIDE. RUNNING OR NOT. I'M LOCKED OUT. AIR BAG LIGHT HAS BEEN ON WHILE UNDER WARRANTY AT TIME I ASK THEM TO FIX IT. STILL NOT FIXED.

Mileage: 64,000

Nov 22, 2016

AFTER OUR PURCHASE OF THE VEHICLE, THE CANCEL BUTTON WOULD GET STUCK AT THE TOP OF THE BUTTON. THEREFORE NOT BEING ABLE TO TURN OFF THE CRUISE CONTROL SYSTEM COMPLETELY. WITHOUT THE BRAKE SWITCH IT COULD CAUSE THE CRUISE CONTROL TO NOT DISENGAGE.

Nov 12, 2016

I BOUGHT MY CAR IN 2011 BY 2013 THE REAR PASSENGER DOOR DOES NOT OPEN AT ALL, DRIVER SIDE WONT OPEN FROM OUT SIDE. THEN 2014 ABS LIGHT ON, CONTROLS ON STEERING WHEEL FOR PHONE, CRUISE AND VOLUME DON'T WORK. SHIFTING TO PARK OR DRIVE ISN'T CATCHING ALL THE TIME, AND DOOR LOCKS CLICK OPEN & CLOSE RANDOMLY. I DO NOT FEEL SAFE DRIVING MY CAR.

Oct 24, 2016

AC EVAPORATOR REPLACEMENT

Oct 2, 2016

LEFT LOW BEEM LIGHT IS OUT IN MY CAR IT IS A NEW BULB.THIS IS THE 2ND TIME IT HAS HAPPENED ALSO THE LIGHTS GO OUT FOR NO REASION I WILL BE DRIVING AND THEY GO OUT, I HAVE TO USE THE ON AND OFF LEVER FLICK IT MULTIPAL TIMES TO GET THEMTO COME BACK ON I HAVE TAKEN IT TO DEALLER 4 TIMES THEY CANT FIND OUT WHY IT DOSE IT ALSO LAST NIGHT FOR SOME RESION MY RIGHT DOOR WILL NOT OPEN FROM OUT SIDE NOR THE DRIVER SIDE REAR DOOR IS DOING THE SAME THING AS OF LAST NIGHT ?????????

Mileage: 89,624

Sep 16, 2016

IN THE PAST 3 YEARS I'VE HAD TWO OF MY EXTERNAL DOOR HANDLES BREAK OFF WITHOUT EXPLANATION OR INCIDENT.

Mileage: 65,000

Sep 13, 2016

THE SUNROOF OF THE VEHICLE EXPLODED WHILE I WAS DRIVING IT ON THE INTERSTATE

Mileage: 74,000

Sep 9, 2016

DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUT SIDE. THE DOORS ARE UNLOCKED AND THE ONLY WAY TO OPEN THE DOOR IS FROM THE INSIDE OF THE CAR. THIS IS A HAZARD AND A SAFETY ISSUE. I HAVE READ ON MANY BLOGS WITH OTHER KIA SORENTO OWNER HAVING THE SAME ISSUE. I HAVE A BABY, AND HAVING TO OPEN MY DRIVER DOOR FROM THE PASSENGER SIDE CRAWLING THROUGH THE CAR.

Mileage: 77,000

Sep 1, 2016

MY SUNROOF EXPLODED AS I WAS TRAVELING NORTH ON THE 605 FRY AROUND 6:00 AM ON 8/31/16. I WAS NO PASSING UNDER ANY OVERHEAD BRIDGES NOR DID I EXPERIENCE ANY DEBRIS HITTING THE CAR.

Mileage: 61,000

Aug 28, 2016

TAKATA RECALL. I OWN A 2011 KIA SORENTO. MY BACK DOOR HANDLE (ON THE DRIVERS SIDE) WILL NOT OPEN THE DOOR FROM THE OUTSIDE. THE DOOR HANDLE HAS NOT WORKED SINCE 2015. TODAY, AUGUST 28, 2016, MY PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. THERE HAS BEEN NO DAMAGE TO THE VEHICLE THAT WOULD HAVE CREATED THIS PROBLEM.

Mileage: 95,000

Aug 25, 2016

DRIVERS SIDE DOOR DOES NOT OPEN FROM THE OUTSIDE. WAS PARKED IN THE DRIVEWAY. WORKED FINE ONE MINUTE, AND THE NEXT I COULDN'T OPEN IT. I HAVE TO GO THROUGH THE PASSENGER SIDE DOOR TO OPEN OR LEAVE DRIVERS SIDE WINDOW DOWN AND REACH IN TO OPEN. MANY COMPLAINTS CONCERNING THIS ALREADY.

Mileage: 100,000

Aug 22, 2016

ALREADY FILED COMPLAINT ABOUT 2 DOORS THAT YOU CANNOT OPEN FROM THE OUTSIDE OF THE VEHICLE WHEN UNLOCKED, NOW I HAVE A 3RD DOOR THAT WON'T OPEN FROM THE OUTSIDE WHILE UNLOCKED. GONNA HAVE TO CLIMB IN FROM THE HATCHBACK PRETTY SOON. THEY ALL OPEN FROM THE INSIDE, NOT THE OUTSIDE. SO NOW I HAVE TO LEAVE THE CHILD SAFETY LOCKS OPEN ALL THE TIME, HOPEFULLY MY 3 YR OLDS WON'T PULL ON THE DOOR HANDLE FROM THE INSIDE AND FALL OUT OF THE VEHICLE. ALL THIS WITHIN THE LAST 3 WEEKS. I'M GUESSING SOMEBODY HAS TO DIE BEFORE THIS WILL BE RECALLED. GOING TO CALL DEALER TODAY TO SEE WHAT THEY SAY.

Mileage: 82,000

Aug 14, 2016

NHTSA RECALL NUMBER: 15V-626 RECALL DATE: NOVEMBER 6, 2015 FAILED TO CONTACT ME ABOUT THIS RECALL.

Mileage: 200,000

Aug 14, 2016

KIA SORENTO 2011. PARKED. FIRST IT WAS ONE DOOR, JUST STOPPED OPENING FROM THE OUTSIDE, OPENS FROM INSIDE, UNLESS YOU PUT CHILD SAFETY LOCK ON, THEN IT WON'T OPEN AT ALL. THEN TODAY THE OTHER SIDE NOT OPENING FROM THE OUTSIDE. ALL OPEN FROM INSIDE, ONLY PROBLEM IS WHAT TO DO WHEN ALL FOUR STOP OPENING FROM OUTSIDE. IF MY KID IS IN THERE, FALLS ASLEEP, AND IT'S HOT OUTSIDE, HOW DO I GET THE KID OUT IF I CAN'T OPEN FROM OUTSIDE, SOMEBODY IS GOING TO BE SERIOUSLY HURT OR KILLED FROM THIS PROBLEM. FROM THE LOOKS OF THINGS THERE HAS BEEN A LOT OF PROBLEMS WITH THESE DOORS.

Mileage: 80,000

Aug 3, 2016

BOTH FRONT DRIVER AND DRIVER PASSENGER DOORS WILL NOT OPEN FROM THE OUTSIDE. I HAVE TO OPEN FROM THE INSIDE. THE PASSENGER DOOR BROKE ABOUT 8 MONTHS AGO. DRIVER SIDE JUST BROKE. WAS WORKING FINE THEN I WENT TO GET INTO THE CAR AND DOOR WOULD NOT OPEN. I HAVE 176000 MILES ON CAR. THIS IS A SAFETY HAZARD.

Mileage: 176,000

Aug 3, 2016

AIR CONDITIONER MAKES A CLICKING NOISE WHEN PUT ON MAX. IT WILL EVENTUALLY STOP, BUT IT DOES IT EVERYTIME I TURN ON THE A/C OR CHANGE FROM MAX TO ANOTHER SETTING AND THEN BACK TO MAX.

Mileage: 165,000

Aug 1, 2016

THE READ PASSENGER SIDE DOOR ON MY 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. THIS IS A WELL KNOWN PROBLEM WHICH KIA IS RESUSING TO TAKE RESPONSIBILITY FOR SINCE IT IS NOT A "SAFETY ISSUE" ACCORDING TO THEM. I CAN NOT PUT ON THE CHILD LOCK WHILE TRANSPORTING MY CHILD OR IT WILL NOT OPEN FROM INSIDE OR OUT THEN. THIS IS CLEARLY A SAFETY ISSUE, AS KIA TELLS YOU TO FIX IT IMMEDIATELY, BUT WILL THEN REFUSE TO REIMBURSE RECEIPTS.

Mileage: 77,309

Jul 26, 2016

PASSENGER REAR DOOR WILL NOT OPEN FROM THE OUTSIDE. THE VEHICLE WAS IN MY GARAGE WHEN THE PROBLEM OCCURRED.

Mileage: 58,456

Jul 22, 2016

PASSENGER SIDE DOOR AND REAR-PASSENGER DOOR BEHIND DRIVER CANNOT BE OPENED FROM THE OUTSIDE. THE ONLY WAY TO OPEN THE DOOR IS FROM THE INSIDE. KIA CLAIMS IT IS NOT UNDER WARRANTY AND WANTS TO CHARGE ME $400 TO REPAIR THEIR FAULTY EQUIPMENT.

Mileage: 102,000

Jul 21, 2016

THE FRONT AND REAR DRIVERS SIDE DOOR LOCKS ARE NOT WORKING PROPERLY. UNABLE TO OPEN DOOR FROM OUTSIDE. IN THE REAR I AM UNABLE TO OPEN DOOR FROM OUTSIDE OR INSIDE. THIS IS A SAFETY AND SECURITY ISSUE. IF I WERE IN AN ACCIDENT MY KIDS OR PASSENGERS WOULD BE TRAPPED IN THE BACK. FROM EXPLORING ON THE INTERNET KIA EXECUTIVES ARE AWARE OF THIS. DOES IT TAKE A SERIOUS INJURY OR FATALITY TO GET KIA TO RESPOND TO THIS DEFECTIVE PART. INSIDE LOCK WAS REPLACED UNDER WARRANTY (LAST DAY OF WARRANTY, ON A SATURDAY) THAT EVENING CAR WOULD NO LONGER OPEN FROM OUTSIDE. I CALLED ON MONDAY AND WAS TOLD VEHICLE WAS OUT OF WARRANTY, OUTSIDE LOCK WAS FINE UNTIL DEALERSHIP WORK ON INSIDE MECHANISM.

Mileage: 43,000

Jul 20, 2016

2 MONTHS AGO, MY DRIVER SIDE DOOR WOULD NOT OPEN. IT DOESN'T OPEN FROM THE OUTSIDE WITH THE AUTOMATIC KEY NOR IF YOU PUT THE ACTUAL KEY IN THE LOCK DOES IT OPEN. I HAVE TO CONTINUOUSLY CLIMB INTO MY CAR FROM THE PASSENGER SIDE DOOR OR LEAVE THE WINDOW ROLLED DOWN AND UNLATCH THE CAR DOOR FROM THAT WAY OF ENTRY. ON SATURDAY, JULY 16TH, I WAS TRANSPORTING MY SON AND THREE FRIENDS FROM BASEBALL GAME AND THEY COULDN'T GET OUT OF THE BACKSEAT!!! NOT ONLY COULD I NOT GET THEM OUT FROM THE OUTSIDE BUT NOW THEY CANNOT REMOVE THEMSELVES FROM THE INSIDE AS WELL!!! SO NOW ALL DOORS EXCEPT THE PASSENGER SIDE DOOR ARE NOT IN WORKING ORDER!! THIS IS A MAJOR SAFETY ISSUE! THESE BOYS AND MYSELF HAD TO CLIMB OUT THROUGH THE PASSENGER SIDE DOOR TO GET OUT OF THE CAR. WHAT IS WE WERE IN AN ACCIDENT? WHAT IF OUR CAR WAS SUBMERSED IN WATER IN A LAKE, RIVER OR DITCH? WHAT IF OUR CAR WAS ON FIRE? WE WOULD HAVE NO WAY TO ESCAPE AND WE WOULD ALL HAVE DIED!! THIS CANNOT BE A COINCIDENCE THAT FIRST THE DRIVERS DOOR DOESN'T UNLOCK AND NOW 3 OUT OF 4 DOORS IN 3 MONTHS DO NOT WORK?? THIS IS A TRAVESTY AND KIA IS RESPONSIBLE FOR THIS AND NEEDS TO RECALL THE CAR AND FIX THESE DOORS BEFORE SOMEONE(S) DIES FROM THESE FAULTY DOORS!

Jul 12, 2016

ONE DAY LAST WEEK I WENT TO OPEN MY DRIVER'S SIDE DOOR & IT WOULDN'T OPEN. TOOK IT TO THE SHOP & THEY HAD TO TAKE THE WHOLE DOOR APART TO FIND OUT WHAT PART WAS NEEDED WHICH TOOK THEM SEVERAL HOURS. IT'S GOING TO COST ME $500.00 TO GET THIS FIXED. I HAVE NOTICED MANY PEOPLE COMPLAINING ABOUT THE SAME . THING.

Jun 28, 2016

DOOR ACTUATOR IN PASSENGER FRONT IS NOT WORKING. THE DOOR DOES NOT UNLOCK OR OPEN FROM THE OUTSIDE. APPARENTLY THIS IS A WIDE SPREAD ISSUE AMONG 2011 KIA SORENTA OWNER DUE TO PLASTIC PARTS. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY ISSUE. IF I AM IN AN ACCIDENT AND PARAMEDICS WOULD LIKE TO RETRIEVE THE PERSON FROM THE PASSENGER SEAT THEY WOULDN'T BE ABLE TO ACCESS UNLESS THEY BREAK THE WINDOW.

Jun 24, 2016

ON 6/18/16 MY DRIVER SIDE FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE. I HAD BEEN HAVING ONGOING PROBLEMS WITH THE REMOTE KEY NOT WORKING ALSO. DURING ROUTINE OIL CHANGES, I WOULD ASK FOR THE REMOTE KEY TO BE CHECKED AND THE SERVICE PEOPLE WOULD STATE THEY COULD NOT DUPLICATE THE PROBLEM. ON 6/24/26 I TOOK THE CAR INTO MY LOCAL KIA SERVICE SHOP. THEY TOLD ME THAT THE LATCH INSIDE THE DOOR NEEDED TO BE REPAIRED AND CHARGED ME $400.00. WHILE WAITING FOR MY CAR, I GOOGLED TO SEE HOW MUCH THE LATCH SHOULD COST, BUT INSTEAD I HAPPENED UPON S WEBSITE CAR GURU AND FOUND OUT THAT MULTIPLE PEOPLE HAVE BEEN HAVING THE SAME PROBLEM. SOME WITH MULTIPLE DOOR LATCHES GONE BAD. SOME HAVE BEEN LOCKED INSIDE THE CAR TOO. I IT OLD THE SERVICE GUY WHAT I SAW ON THE WEB AND ASK WHY HASN'T THERE BEEN S RECALL. HE RESPECTFULLY TOLD ME TO CALL THE MANUFACTURER. I DID RIGHT THEN AND THERE AND PUT IN A COMPLAINT WITH A KIA CONSUMER COMPLAINT CASE MANAGER. OTHER SAY THEY HAVE BEEN REPORTING TO KIA AND THEY WON'T RECALL THE FAULTY LATCH. NOT BEING ABLE TO GET IN AND OUT OF YOUR CAR IS VERY UNSAFE. THIS IS A WIDESPREAD PROBLEM AND WE NEED HELP. THANKS.

Jun 23, 2016

I HAVE BEEN HAVING PROBLEMS ON AND OFF WITH MY REMOTE KEY NOT LOCKING OR UNLOCKING THE DOORS. I'VE TAKEN MY CAR IN FOR OIL CHANGES AND HAVE COMPLAINED ABOUT THE ISSUE, BUT SERVICE WAS UNABLE TO DUPLICATE THIS ISSUE. IT IS STILL AN ISSUE. MY MAIN COMPLAINT IS TODAY I'M IN FOR SERVICE BECAUSE MY DRIVER SIDE DOOR WILL ONLY OPEN FROM THE INSIDE. I'M BEING CHARGE $475.00 FOR A LATCH REPLACEMENT . I AM SEEING ON THE WEB THAT MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEM WITH ONE OR MULTIPLE DOORS ON THEIR KIA VEHICLES. KIA HAS NOT DONE A RECALL. I DID MAKE A FORMAL COMPLAINT TO KIA CONSUMER AFFAIRS TODAY. THIS IS S BIG SAFETY ISSUE. SOME FOLKS HAVE BEEN LOCKED INSIDE THEIR VEHICLES AS WELL,

Jun 21, 2016

"TAKATA RECALL" FRONT PASSAGER DOOR CAN NOT OPEN FROM OUTSIDE AND PASSGER SIDE DOOR ON DRIVER SIDE CAN NOT OPEN FROM OUTSIDE OR INSIDE. THIS IS VERY DANGEROUS IF ANYONE OF THE PASSAGERS NEED TO GET OUT FOR WHAT EVER THE REASON IN AN EMERGENCY. HOW CAN YOU BUY A CAR AND NOT BE ABLE TO GET IN OR OUT OF IT. PLEASE THIS NEEDS TO BE FIXED AND NOT AT MY EXPENCE.

Mileage: 55,000

Jun 15, 2016

DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK BUT SEEMS LIKE OUTSIDE LATCH IS STUCK IN THE LOCK POSITION. HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. STILL HAVE EXTENDED WARRANTY ON CAR (82,000 MILES) BUT WAS STILL GOING TO COST ME $200 TO FIX IT. WHY AM I PAYING $200 TO FIX A HANDLE ON A CAR THAT IS WELL UNDER WARRANTY. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT I'VE READ THIS IS AN ISSUE A LOT OF PEOPLE ARE HAVING. KIA NEEDS TO ISSUE A RECALL AND FIX IT.

Jun 10, 2016

REAR DOOR LATCHES BOTH BROKE WITHIN THREE DAYS OF EACH OTHER. UNABLE TO OPEN EITHER DOOR FROM INSIDE OR OUTSIDE BECAUSE OF THE INTERNAL CHILD SAFETY LOCKS IN PLACE COMBINED WITH THE DEFECTIVE EXTERNAL DOOR LATCHES. THE DOORS WOULD UNLOCK AND LOCK, BUT STILL WOULD NOT OPEN BECAUSE OF THE BROKEN DOOR LATCHES.

Mileage: 88,250

Jun 7, 2016

DRIVER'S DOOR SUDDENLY STOPPED OPENING FROM THE OUTSIDE. IT CAN BE OPENED FROM THE INSIDE. I NEED TO ENTER THE VEHICLE FROM THE PASSENGER SIDE AND CLIMB ACROSS. MY HUSBAND HAS BACK PROBLEMS AND IS NOW UNABLE TO DRIVE THE CAR BECAUSE HE CAN'T GET IN BY HIMSELF. I HAVE 2 YOUNG CHILDREN, AND AM SCARED THAT I WILL BE UNABLE TO GET THEM OUT OF THE CAR IF OTHER DOOR HANDLES BREAK OR MALFUNCTION IN A SIMILAR MANNER.

Mileage: 85,200

Jun 5, 2016

DRIVER'S DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. THIS IS A SAFETY ISSUE SHOULD THE DRIVER BECOME INCAPACITATED. THIS IS A WELL KNOWN AND DOCUMENTED PROBLEM THAT KIA REFUSES TO ADDRESS WITH A RECALL OF ITS DEFECTIVE PRODUCT.

Mileage: 103,000

May 27, 2016

MY DRIVER SIDE 2011 KIA SORENTO DOOR HANDLES STOPPED WORKING ON 05/27/2016. THIS IS REALLY FRUSTRATING, AS I COULD OPEN THE DOOR FROM INSIDE BUT NOT FROM OUTSIDE. I THINK IT'S A SAFETY ISSUE IN CASE OF AN A ACCIDENT/FIRE. THIS IS A POTENTIAL HAZARD FOR MY FAMILY. KIA HAS TO REALLY STEP FORWARD AND REPLACE THIS FAULTY MECHANISM. MY CAR IS JUST OUT OF WARRANTY AND THE ESTIMATE TO FIX IT IS $400.00. I URGE THE KIA COMPANY TO REALLY FIX THIS ASAP BEFORE SOMEONE GETS HURT AND/OR RESULT INTO FATALITY. THERE TOO MANY PEOPLE HAVING THIS PROBLEM.

Mileage: 61,200

May 26, 2016

THE DRIVERS DOOR WOULD NOT OPEN FROM OUTSIDE. THIS ACCRUED WHEN I RETURN TO MY CAR IN HALF AN HOUR. THIS IS POSING A HAZARD DUE TO INABILITY OF FIRST RESPONDENTS TO OPEN DOOR, IF THIS HAPPENS AGAIN. I HAD MY KIA DEALER REPAIR IT. IT DID NOT FALL UNDER ANY WARRANTY, THE FAILURE MILLAGE 99,000. HOWEVER, DUE TO MANY COMPLAINS OF THIS EXACT PROBLEM FROM OTHER OWNERS, I THINK KIA SHOULD BE RESPONSIBLE FOR REPLACING LATCHES AND MAKING A RECALL.

Mileage: 99,000

May 25, 2016

TAKATA RECALL KIA SORENTO 2011 MY DRIVER SIDE AND BACK PASSENGER DOORS DON'T OPEN FROM THE OUTSIDE WHEN NOT IN MOTION OR IN MOTION. MY AIR BAG LIGHT IS ON AS WELL. I CALLED KIA AND THEY WANT TO CHARGE ME $500.00 DOLLARS FOR A DIAGNOSTIC BECAUSE I AM OVER MY WARRANTY. I TRIED CONTACTING THE KIA'S HEADQUARTER AND ALL I GET IS A RECORDING. THIS ILLEGAL AND ITS EXTREMELY DANGEROUS IF I GET INTO A CAR ACCIDENT. I HAVE CHILDREN AS WELL. WHAT CAN I DO TO GET KIA TO FIX THIS MATTER. I WHEN ON THE WEBSITE AND READ SEVERAL COMPLAINTS WITH THE SAME PROBLEM. WHY IS THIS MATTER NOT A RECALL. KIA IS PUTTING PEOPLES LIFE IN DANGER. I NEED MY DOORS FIXED. I HAVE TO CLIMB THROUGH THE RIGHT PASSENGER CAR TURN ON THE CAR BRING THE WINDOW DOWN AND THEN WALK AROUND AND OPEN FROM THE INSIDE. THIS IS RIDICULOUS. KIA SHOULD NOT BE CHARGING OWNERS OF THERE VEHICLE FOR THIS SINCE ITS A SAFETY MATTER. PLEASE WHAT CAN I DO TO GET THIS MATTER FIXED AS SOON AS POSSIBLE?

May 24, 2016

MY DRIVERS SIDE DOOR WON'T OPEN FROM THE OUTSIDE. I CAN HEAR IT WHEN IT LOCK AND UNLOCK BUT IT WILL NOT OPEN. I TRIED TO USE THE KEY AND IT STILL WOULD NOT OPEN. I HAVE TO GO AROUND TO THE PASSENGER SIDE DOOR AND OPEN IT FROM THE INSIDE. THIS REALLY WORRIES ME. THE "WHAT IF" IS CONCERNING. TO ME, THIS IS A SAFETY CONCERN IF I AM IN AN ACCIDENT AND THE EMERGENCY PERSONS CAN NOT GET MY DOOR OPEN TO GO ME OUT. OR TO HAVE MY GRANDSON STUCK IN THE CAR AND ME NOT BE ABLE TO GET HIM OUT. I CALLED MY KIA REPAIR SHOP TODAY AND WAS TOLD TO BRING IT IN AS SOON AS POSSIBLE. I'M CURIOUS TO SEE WHAT THE ISSUE IS AND WHAT THEY PLAN TO DO ABOUT IT. I ONLY HAVE ABOUT 61K MILES ON THIS VEHICLE AND NO EXTENDED WARRANTY. HENCE, ANOTHER CONCERN. KIA DEALERS SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE AND REPAIR WHAT IS CAUSING OUR DOORS TO NOT OPEN. WE CAN NOT WAIT UNTIL SOMEONE DIES.

Mileage: 61,000

May 23, 2016

THE DRIVERS DOOR WOULD NOT OPEN. NOW THE DRIVERS SIDE, PASSENGER DOOR WON'T OPEN FROM OUTSIDE AND INSIDE. POSING A HAZARD, BECAUSE FIRST RESPONDERS WILL NOT BE ABLE TO OPEN THE DOOR DUE TO A REOCCURING DEFECT. MANY OTHER CONSUMERS REPORT THIS IN BLOGS AND FORUMS SO THIS IS KIA'S PROBLEM TO FIX AND MAKE A RECALL.

Mileage: 115,000

May 18, 2016

I HAVE HAD SEVERAL ISSUES WITH THE DOORS. IT STARTED WITH MY FRONT DRIVERS DOOR AND NOW IT IS THE BACK PASSENGER DOOR. YOU CANNOT OPEN THE DOOR FROM THE OUTSIDE AND YOU HAVE TO TAKE THE DOOR APART TO FIX IT. HOWEVER, I CAN'T OPEN MY BACK DOOR AT ALL BECAUSE MY CHILD SAFETY LOCK IS ON, SO I CANNOT OPEN IT FROM THE INSIDE LIKE I DO WITH MY DRIVERS DOOR. I AM UNABLE TO GET MY KIDS IN OR OUT OF THE CAR, WITHOUT HAVING TO PUT THEM ALL IN THROUGH ONE DOOR AND OVER CAR SEATS. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM. SEVERAL PEOPLE HAVE. HERE IS THE LINK TO THE COMPLAINTS HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T37046_DS615605. IF THERE WAS EVER AND EMERGENCY I WOULD NOT BE ABLE TO GET MY CHILDREN OUT IN A TIMELY MANNER.

May 16, 2016

REAR DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. THIS IS A 2011 KIA SORENTO WITH 70,000 MILES

May 9, 2016

SUBJECT: KIA SORENTO 2011 DOOR LATCH PROBLEM COMMENTS: WHEN MY 2011 KIA SORENTO DRIVER'S DOOR LATCH COULD NOT BE OPENED FROM THE OUTSIDE (BUT WORKS USING THE INSIDE LATCH), I AT FIRST THOUGHT IT WAS AN UNUSUAL PROBLEM, PROBABLY A BROKEN PLASTIC PART OR A BENT ROD, ETC. BUT AFTER RESEARCHING THIS PROBLEM ON THE INTERNET, I SEE THERE ARE HUNDREDS OF OWNERS WHO HAVE HAD THE SAME PROBLEM, SOME ONE DOOR AT A TIME UNTIL ALL FOUR DOORS BREAK. APPARENTLY, KIA MAINTAINS THIS IS NOT A SAFETY PROBLEM, NOR IS THERE ANY EXTENDED WARRANTY PROTECTION. THIS POSITION IS SIMPLY NOT TRUE, AS EVIDENCED BY COMMENTS FROM OWNERS CONCERNING EXITING THE VEHICLE UNDER EMERGENCY CONDITIONS SUCH AS FIRE, ACCIDENTS, IMMERSION IN WATER, ETC. SOME OWNERS MENTIONED EXTRA DIFFICULTY WHEN TRANSPORTING YOUNG CHILDREN, ETC. THE ONLY VIABLE SOLUTION OTHER THAN PAYING UNREASONABLE CHARGES TO HAVE THE DOOR LOCK ASSEMBLIES REPAIRED BY KIA, WHICH APPEAR TO AVERAGE $400-$500 PER DOOR IS FOR A RECALL TO BE ISSUED, REQUIRING DEALER REPAIR AT NO CUSTOMER EXPENSE. I UNDERSTAND SOME OF THE LATEST MODELS HAVE DOOR LOCK MECHANISMS WHICH HAVE BEEN RE-ENGINEERED TO ELIMINATE THIS PROBLEM, WHICH DOES NOTHING TO HELP THOSE OWNERS WHO WILL BE DRIVING THE EARLIER MODELS FAR INTO THE FUTURE. THERE CERTAINLY SEEMS TO BE A GREAT ENOUGH NUMBER OF VEHICLES WITH THIS RECURRING PROBLEM TO AT LEAST WARRANT A CAREFUL INVESTIGATION BY YOUR AGENCY, NOT CONCENTRATING ON THE FRUSTRATION EXPERIENCED BY AFFECTED OWNERS, BUT INSTEAD SERIOUSLY CONSIDERING ALL THE POSSIBLE SAFETY CONCERNS RAISED THUS FAR. A DEATH BY FIRE OR DROWNING CAUSED BY A SEAT BELT PROBLEM IS NO MORE IMPORTANT THAN ONE CAUSED BY A DEFECTIVE DOOR OPENING MECHANISM.

Mileage: 65,000

Apr 27, 2016

ONE OF THE 2011 KIA SORENTO DOOR HANDLES NOT WORKING SINCE 09/11/2015 AND NOW THE OTHER DRIVER SIDE DOOR HANDLE STOPPED WORKING SINCE 04/18/2015. THIS IS REALLY FRUSTRATING, AS I COULD OPEN THE DOOR FROM INSIDE BUT NOT FROM OUTSIDE. I HAVE TWO SMALL KIDS, ONE INFANT AND ONE 5 YEAR OLD AND I HAVE TO SNEAK ONE OF THEM INTO THE OTHER DOOR TO OPEN MY DRIVER SIDE DOOR. I AM REALLY FRIGHTENED IF WHAT WILL HAPPEN IF THE CHILD DOOR IS LOCKED MY INFANT IS IN THE CAR SEAT AND I AM NOT ABLE TO GO INSIDE MY CAR. THIS IS A POTENTIAL HAZARD FOR MY INFANT CHILD. KIA HAS TO REALLY STEP FORWARD AND REPLACE THIS FAULTY MECHANISM. THE COST MY KIA DEALER ESTIMATES IS 225/- PER DOOR, SO IT WILL END UP IN 450/- BUCKS FOR ME AND ALSO THE REP AT KIA DEALER TOLD ME TO GO AHEAD AND CHANGE ALL FOUR DOOR PARTS AS THE ORIGINAL PARTS USED BY KIA IS REALLY CHEAP AND ITS OF PLASTIC. SO IT WILL COST ME AROUND 900/- TO FIX MY DOORS. I URGE THE KIA COMPANY TO REALLY FIX THIS ASAP BEFORE SOMEONE GETS HURT AND/OR RESULT INTO FATALITY.

Apr 10, 2016

A COUPLE OF MONTHS AGO THE PASSANGER SIDE DOOR GAVE OUT, I CAN'T OPEN IT FROM THE OUTSIDE, CLOSELY AFTER THE BACK DRIVER SIDE DOOR DID SAME THING . NOW TODAY MY DRIVERS SIDE DOOR AND TRUNK WON'T OPEN . I HAVE ONE DOOR THAT OPENS FROM THE OUTSIDE , I HAVE TO CLIMB OVER OR LEAVE A WINDOW OPEN TO GET INTO MY CAR. WHY HASN'T THERE BEEN A RECALL , THIS IS SO UNSAFE FOR US AND OUR CHILDREN. I LOVED MY KIA NOW I'M STARTING TO THINK IT WAS A BAD PURCHASE. I TOOK MY CAR TO KIA AND WAS QUOTED $900 TO FIX TWO DOORS , I WAS TOLD IT WAS THE ACTUATOR.

Apr 8, 2016

ALL POWER DOORS ARE UNLOCKED, BUT FRONT DRIVER SIDE DOOR CAN NOT BE OPENED FROM OUTSIDE. IT CAN BE OPENED FROM INSIDE. DOOR HANDLE, DOOR LATCH AND ACTUATOR SEEMS WORKING OK. IT IS A SAFETY CONCERN AS DOOR CANNOT BE OPENED FROM OUTSIDE EVEN AS DOORS ARE UNCLOCKED.

Mileage: 112,000

Apr 7, 2016

PURCHASED A KIA CERTIFIED USED 2011 SORENTO WITH ONLY 49,000 MILES. AFTER 2 MONTHS TODAY WENT TO THE GARAGE TO GET IN THE CAR AND THE DRIVER DOOR HANDLE NO LONGER WORKS FROM THE OUTSIDE. APPARENTLY THIS IS COMMON BASED ON THE COMPLAINTS. AM TAKING IT TO THE DEALER IN A FEW DAYS TO SEE IF THEY CAN ADDRESS THIS ISSUE.

Mileage: 51,000

Mar 21, 2016

WENT TO GET IN MY KIA AND DRIVER SIDE DOOR WON'T OPEN FROM THE OUTSIDE.. THIS ALSO HAPPENS WITH MY GAS DOOR...MY DRIVER DOOR ONLY OPENS FROM INSIDE!!!!!!!!!'!!!!!!!!!!

Mar 19, 2016

DOORS WILL NOT OPEN BOTH FRONT PASSENGER DOOR AND DRIVER SIDE REAR DOOR WILL NOT OPEN FROM THE OUTSIDE. THESE DEFECTIVE DOORS WOULD MAKE IT DIFFICULT TO RESCUE PEOPLE IN A EMERGENCY.

Mar 12, 2016

I HAVE RECENTLY SUBMITTED A COMPLAINT ABOUT THE DOORS OF MY VEHICLE. I CALLED KIA OF AMERICA SPOKE TO CONSUMER AFFAIRS REP. AS WE ARE GOING BACK AND FORTH ABOUT THE SAFETY ISSUES. I WENT TO THE DEALER TODAY HE SET IT UP. BOTH DOOR LATCHES ARE BROKEN. THEY WERE UNABLE TO DO ONE OF THE RECALLS BECAUSE BUT, ALL SORENTO OWNERS MUST CALL THEM TO GET THIS FIXED. I AM OUT OF WARRANTY FOR EVERYTHING THIS IS A KIA PROBLEM YOU MUST NOTIFY THEM. THE MORE COMPLAINTS THE BETTER OFF OR SAFER WE WILL ALL BE. REMEMBER IF YOU GET INTO AN ACCIDENT THEY CAN NOT GET YOU OUT UNLESS THEY BREAK GLASS.

Mileage: 64

Feb 29, 2016

THE DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE, I FEEL THAT THIS IS A SAFETY CONCERN IF I WERE IN A WRECK & THEY WOULDN'T BE ABLE TO GET A PERSON OUT DUE TO THE DOOR NOT BEING ABLE TO OPEN FROM THE OUTSIDE.

Mileage: 120,000

Feb 16, 2016

ON 1-31-16 HEARD A PINGING NOISE ON THE HIGHWAY; THEN THE CAR STALLED AT THE EXIT LIGHT; STARTED IT AGAIN AND LOUD BANG BLOW A ROD AFTER GETTING BACK ON THE HIGHWAY TO DRIVE IT TO A SHOP. DIED ON THE SIDE OF THE HIGHWAY AND HAD TO HAVE IT TOWED TO KIA IN AUBURN WA. KIA STATED THEY WILL NOT FIX UNDER THE WARRANTY BECAUSE THE WRONG OIL FILTER WAS INSTALLED AND I DIDN'T PROVIDE PROPER MAINTENANCE; WHICH I TOOK IT IN EACH AND EVERY TIME FOR OIL CHANGES TO MY AUTO SHOP. SAME OIL FILTER HAS BEEN PUT INTO MY CAR SINCE 2011. WENT BACK TO MY AUTO SHOP INFORMED THEM THEY STARTED THE PROCESS OF SENDING THE OIL FILTER IN TO BE CHECKED FOR DEFECTS, ALSO FOUND ON 3 DIFFERENT WEB SITES THE FILTER CAN BE USED FOR MY MAKE AND MODEL. NOW KIA WANT FIX MY CAR; IT HAS BEEN 3 WEEKS WITHOUT A VEHICLE AND NO WORD FROM KIA; NOT EVEN FROM THEIR HEADQUARTERS. KIA WILL NOT PROVIDE THE WORK ORDER STATING THEY ARE NOT ALLOWED TO GIVE TO THIRD PARTY.

Mileage: 68,000

Feb 9, 2016

DOOR LOCKS WILL NOT OPEN FRONT DOORS. DRIVING SNOW AND RAIN, I HAVE TO GET IN THE BACK SEAT CLIMB OVER TO OPEN FRONT DOORS. THE KEY DOES NOT WORK EITHER. I FIND IT HARD TO FEEL SAFE IN THIS VEHICLE IF I GET INTO AN ACCIDENT YOU CAN NOT OPEN DOOR FROM OUTSIDE. WHEN THIS HAPPENED TWO CHILDREN IN CAR SAFETY LOCKS ON., CLOSE MY DOOR TO ASSIST THEM OUT CAN'T GET BACK INTO VEHICLE. REMOTE WILL NOT ACTIVATE LOCKS KEY WILL NOT OPEN FRONT DOORS SO I CAN GET IN. HAD TO CLIMB IN REAR HATCH.

Mileage: 63,000

Feb 1, 2016

MY DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE, IT DOES OPEN ON THE INSIDE SO I HAVE TO LEAVE MY WINDOW DOWN ALL THE TIME SO I DON'T HAVE TO CLIMB IN FROM THE PASSENGER SIDE DUE TO BACK ISSUES

Mileage: 85,000

Jan 27, 2016

THE DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS HAPPENED WHILE THE CAR WAS STATIONARY. I GOT OUT OF THE CAR IN A PARKING LOT AND THE DOOR WAS WORKING FINE. CAME BACK 5 MINUTES LATER AND IT NO LONGER WORKS. SAME ISSUE WITH THE REAR DRIVER'S SIDE DOOR. CANNOT OPEN IT FROM THE OUTSIDE OR THE INSIDE SINCE THE CHILD SAFETY LOCK IS ENGAGED. IT IS INCREDIBLY UNSAFE TO NOT BE ABLE TO GET INTO THE CAR IN AN EMERGENCY NOT TO MENTION THE INCONVENIENCE OF HAVING TO CLIMB THROUGH FROM THE PASSENGER SIDE. THE DEALERSHIP WANTS $660 TO FIX THE PROBLEM. I THINK THAT IS RIDICULOUS AND FROM WHAT I'VE READ IT SOUNDS LIKE MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE.

Mileage: 75,000

Jan 15, 2016

DRIVERS DOOR WON'T OPEN FROM THE OUTSIDE. HAD ISSUE FIXED 2.5 YEARS AGO AT 55000 MILES UNDER WARRANTY. ISSUE KEPT REOCCURRING INTERMITTENTLY UNTIL NOW WHERE IT JUST WON'T OPEN.

Mileage: 95,000

Jan 12, 2016

WHEN OUT TO MY KIA AND I HIT THE UNLOCK BUTTON. ATTEMPTED TO OPEN THE FRONT PASSENGER DOOR. DIDN'T OPEN, SO I HIT THE UNLOCK AGAIN, STILL WOULDN'T OPEN. SO I WALKED AROUND AND OPENED THE DRIVERS SIDE AND REACHED OVER, THE DOOR OPENED. THIS IS THE FIRST TIME FOR THIS DOOR. BUT I'VE HAD THIS HAPPEN TO ME TO THE REAR DRIVE SIDE DOOR AND HAD TO HAVE THE DOOR HANDLE REPLACED. THE KIA WAS SITTING IN THE DRIVEWAY NOT RUNNING AND THAT DOOR DOESN'T HAVE NEAR AS MUCH USE AS SOME OF THE OTHERS. ALSO THE BACK SEAT ON THE PASSENGER SIDE WON'T GO DOWN. I AM ASSUMING THE CABLE IS BROKE. AGAIN THIS WAS NOT USED MUCH SINCE I GOT THE KIA ALMOST 4 YEARS AGO. I THINK I USED THIS FEATURE 2 TIMES AND IT WOULDN'T WORK AFTER THAT.

Mileage: 75,946

Dec 15, 2015

I NOW HAVE 3 OUT OF 4 DOORS THAT CAN NOT BE OPENED FROM THE OUTSIDE. THE ONLY DOOR THAT CAN BE OPENED IS THE RIGHT REAR DOOR. KIA SAYS THEY DO NOT HAVE AN ISSUE WITH THEM WHEN THERE OBVIOUSLY IS ONE. THE ESTIMATED REPAIR COST FROM DEALER IS $400 A PIECE. THAT IS CRIMINAL.

Dec 1, 2015

MY BACK DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND IS A COMMON PROBLEM IN THE KIA SORENTO MODEL. REPLACING THE HANDLES WILL NOT FIX THE PROBLEM AS THE DEALER MUST PULL APART THE ENTIRE DOOR PANEL. A THIRD PARTY BODY SHOP WAS NOT ABLE TO FIX THE PROBLEM. NOT BEING ABLE TO EXIT A VEHICLE, AND NOT KNOWING IF OTHER DOORS WILL BE AFFECTED IN THE FUTURE, IS A SAFETY HAZARD FOR ME AND MY CHILDREN.

Mileage: 55,000

Nov 11, 2015

PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. DEALER SAID IT IS NOT A RECALL AND IT IS NOT UNDER WARRANTY. ORIGINALLY THEY SAID IT WOULD COST $500.00 TO TAKE THE DOOR APART AND FIX THE PROBLEM, BUT ENDED BY SAYING THEY WOULD DISCOUNT THE COST DOWN TO $150.00. DON'T KNOW IF THIS IS TRUE YET BECAUSE I AM WAITING ON THE PART, BUT I AM ANGRY BECAUSE I HAVE NEVER HAD A CAR DO THIS BEFORE. IT IS OBVIOUSLY A MANUFACTURERS DEFECT AND THEY SHOULD TAKE FULL RESPONSIBILITY FOR IT. I HAVE TO GET IT FIXED BECAUSE IT IS A SAFETY HAZARD. AND NOW THAT I SEE OTHER PEOPLE ARE HAVING THE SAME PROBLEM I AM FURIOUS!

Mileage: 60,000

Nov 2, 2015

DRIVER'S SIDE DOOR WILL NOT OPEN - OPENS FINE FROM THE INSIDE BUT NOT THE OUTSIDE. DOOR LATCH IS NOT BROKEN - JUST STOPPED OPENING THE DOOR. APPARENTLY THIS IS NOT AN ISOLATED EVENT - MANY FOLKS HAVING THE SAME SAFETY ISSUE. SOME OWNER'S WITH MULTIPLE DOORS HAVING THIS ISSUE ALTHOUGH IT SEEMS THE DRIVER SIDE IS THE MOST COMMON. I WOULD TAKE A PHOTO BUT AGAIN, THE LOCK LOOKS FINE AND IS NOT BROKEN. JUST STOPPED WORKING LAST WEEK. WENT TO CLASS AT IRSC AND THE DOOR WORKED FINE. CAME OUT TO GO HOME AND IT WOULD NOT OPEN THE DOOR. NO ONE TRIED TO BREAK IN - AGAIN, THE LATCH LOOKS FINE, NOT DAMAGED JUST QUIT OPENING THE DOOR. THERE IS ONLY ONE OTHER DOOR WITH A KEY ENTRY SO IF IT STOPS OPENING THE DOOR I WILL NOT BE ABLE TO GET IN THE VEHICLE AND WILL BE STUCK IN THE PARKING LOT, AT NIGHT. WHAT IF IT STARTS NOT OPENING FROM THE INSIDE AND I CANNOT GET OUT OF THE VEHICLE WITHOUT BUSTING A WINDOW? SERIOUSLY, THIS IS A SAFETY ISSUE THAT IS NOT ISOLATED - PAGES OF COMPLAINTS. PLEASE HELP A COLLEGE GAL OUT.

Mileage: 98,000

Sep 10, 2015

VIBRATION, KNOCKING AND THUMBING NOISE IN THE REAR PASSENGER'S SIDE AND BOTH FRONT WHEELS. DEALER VERIFIED THUMBING NOISE AS LEFT LOWER BALL JOINT WAS LOOSE,REPLACED BOTH BALL JOINT. VIBRATION, KNOCKING AND THUMBING NOISE CONTINUES. RETURNED TO DEALER. DEALER REPLACED REAR MOTOR MOUNT. PROBLEMS STILL REMAINS. I PHONED DEALER, STATING VIBRATION, KNOCKING AND THUMBING STILL REMAINS INCLUDING ADDITIONAL PROBLEMS. IN ADDITION TO THE VIBRATION, KNOCKING AND THUMBING NOISES... INSIDE THE CAR, UNDERNEATH DASHBOARD (GLOVE COMPARTMENT) CAUSING HUGE AMOUNT OF WATER ON THE PASSENGER'S SIDE FLOOR.

Mileage: 50,622

Aug 25, 2015

THE DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. THERE IS NO DAMAGE TO THE HANDLE, AND THERE WAS NO INCIDENT TO CAUSE IT TO BREAK AND NOT OPEN. APPARENTLY THE DOOR LOCK ACTUATOR (INSIDE THE DOOR COMPARTMENT) IS BROKEN. SOUNDS LIKE A COMMON COMPLAINT.

Mileage: 44,650

Jul 12, 2015

A BANG/THUD HAPPENS WHEN GAS IS APPLIED. SOUND APPEARS TO BE COMING FROM LEFT FRONT ENGINE AREA. CUSTOMER SERVICE REP RODE WITH ME BACK IN 2013, HEARD SOUND, BUT LATER STATED IT WAS "NORMAL". INVOICE STATES NO PROBLEM FOUND. THE CAR WAS RECENTLY TAKEN BACK TO THE SAME DEALERSHIP FOR THE SAME ISSUE, ONLY ITS LOUDER NOW, WITH NO SOLUTION. I AM GETTING MORE FRUSTRATED. THERE IS CLEARLY SOMETHING WRONG WITH THIS VEHICLE. I PLAN TO TRY ANOTHER DEALERSHIP.

Mileage: 43,151

Jun 30, 2015

DRIVER'S SIDE DOOR HANDLE JUST STOPPED WORKING ONE DAY. IT CAN BE OPENED FROM THE INSIDE, BUT NOT THE OUTSIDE. THIS IS A SAFETY HAZARD IN RELATION TO IF THERE IS AN ACCIDENT AND I CANNOT GET MYSELF FREE, NO ONE FROM THE OUTSIDE CAN GET ME OUT EITHER. THIS IS NOT THE FIRST REPORT OF A DOOR HANDLE NOT WORKING ON THIS BRAND OF SUV MODEL.

Jun 11, 2015

THE DRIVER'S SIDE BACK DOOR WOULD NOT OPEN FROM THE OUTSIDE. ONLY THE INSIDE. NOW A FEW DAYS LATER, THE DRIVER'S DOOR IS DOING THE SAME THING. NOT OPENING FROM THE OUTSIDE, ONLY THE INSIDE.

Mileage: 94,455

May 21, 2015

I WAS IN THE PROCESS OF PULLING THE HANDLE OF THE DOOR AND THE HANDLE SNAPPED CLEAN OFF THE DOOR. IT MADE IT VERY DIFFICULT TO REACH MY SON BECAUSE THE DOORS CHILD SAFETY LOCK WAS ACTIVATED.

May 19, 2015

MY EXTERIOR DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE! HOWEVER WORKS FINE FROM THE INSIDE. I TOOK IT TO A KIA DEALER AND THEY WANTED TO CHARGE ME OVER $100 TO DIAGNOSE THE PROBLEM BUT NOT FIX IT! I READ OTHER POST BELOW ARE HAVING THE SAME PROBLEM. I'M GOING TO PIGGY OFF WHAT OTHERS STATED, AND SAY THIS SHOULD NOT BE HAPPENING ON A 2011. I'M ALREADY LOOKING INTO TRADING MY CAR IN! A FEW MONTHS AGO MY REAR PASSENGER SEATS WILL NOT FOLD BACK UP. TOOK IT IN AND THE DEALER STATED IT WAS A RECALL FOR THE YEAR 2012 BUT NOT THE 2011. AGAIN ANOTHER $100 JUST TO DIAGNOSIS NOT FIX IT! $200 JUST TO FOLD A SEAT BACK UP.. CRAZY! AGAIN I'M LOOKING INTO TRADING FOR A BETTER MAKE! NOT PURCHASING ANOTHER KIA!!!

May 19, 2015

THE INTERIOR DOME LIGHT QUIT WORKING TOOK TO A MECHANIC, HE LOOKED INTO THE WIRING HARNESS AND SAID THAT ALL THE WIRES HAD MELTED TOGETHER. THIS PROBLEM COULD AFFECT ALL THE ELECTRICAL PARTS OF THE TRUCK. ALSO OF NOTE IS THAT THE TRUCK INDICATOR LIGHT SHOWING THAT THE TRUCK IS OPEN, EVEN WHEN ITS NOT. SO FAR NO FIRE HAS STARTED. COST TO FIX PER THE MECHANIC IS OVER $1000, OR MORE.

Mileage: 61,000

May 9, 2015

CAN'T OPEN DOORS USING EXTERIOR HANDLES ON 3 OF THE FOUR DOORS, ONLY ABLE TO OPEN FROM INSIDE. LOCKS WORK FINE. THE THREE DOORS THAT DON'T WORK ARE THE DRIVER DOOR, FRONT PASSENGER, AND REAR DOOR ON DRIVER SIDE. THIS SUV IS ONLY 4 YEARS OLD. THIS SHOULD NOT BE HAPPENING ON A VEHICLE LESS THAN 5 YEARS OLD.

Mileage: 89,000

Apr 14, 2015

DRIVERS SIDE EXTERIOR DOOR HANDLE DOES NOT OPEN THE DOOR, INTERIOR HANDLE WORKS FINE. *TR

Mileage: 24,500

Jan 1, 2015

I HAVE EXPERIENCED SEVERAL PROBLEMS WITH THE 2011 KIA SORENTO. THE LEFT DRIVER?S DOOR HAD LOCK MALFUNCTIONS AND NOW THE RIGHT DOOR IS DOING THE SAME THING NOT ALLOWING PASSENGERS TO OPEN THE DOOR. I HAVE TAKEN THE VEHICLE IN SEVERAL TIMES WITH CONCERNS OF A KNOCKING SOUND ON THE RIGHT FRONT. I THINK THE RIGHT SHOCK ABSORBER ON THE VEHICLE IS GONE, BUT THE SERVICE TECHNICIAN INDICATES THAT THEY CAN?T HEAR ANYTHING WHEN DRIVING IT. AN ALIGNMENT WAS COMPLETED LAST MONTH BUT THE VEHICLE HAS A ROUGH RIDE AND I AM STILL HEARING THE KNOCKING SOUND. I NOTICED YESTERDAY THAT THERE IS A HUMMING SOUND WHEN THE CAR WOULD ACCELERATE AND THE ACCELERATION IS SLOW. NEEDLESS TO SAY THE WARRANTY HAS EXPIRED AND WHEN I ASKED THE DEALERSHIP ABOUT PURCHASING AN EXTENDED WARRANTY I WAS GIVEN THE RUN AROUND. *JS

Nov 15, 2014

I WAS DRIVING MY 2011 KIA SORENTO ON THE EXPRESSWAY DOING 75 MPH WHEN I HEARD A LOUD EXPLOSION. I THOUGHT SOMEONE'S ENGINE EXPLODED, BUT THEN I SAW GLASS FLYING BEHIND MY CAR AND HEARD A LOUD WINDY WHOOSHING ABOVE ME. I REALIZED IT WAS MY PANORAMIC SUNROOF. THANKFULLY MY SUNSHADE WAS CLOSED AND NO GLASS FELL ON ME. I WAS IN THE MIDDLE OF A BAD NEIGHBORHOOD AND DIDN'T FEEL SAFE PULLING OVER SO I DROVE TO THE FIRST PLACE I DID FEEL SAFE. BY THE TIME I GOT THERE, THE WHOLE GLASS TOP ABOVE THE DRIVERS SECTION WAS COMPLETELY GONE. THERE WAS NO APPARENT REASON FOR THE IMPLOSION. THERE WERE NO OTHER CARS IN THE VICINITY, WEATHER WAS CLEAR, AND IT IS A NEW FREEWAY AND I WAS NOT GOING UNDER A BRIDGE. I FEEL THIS IS A DEFECT IN THE GLASS OR ENGINEERING OF THE SUNROOF.

Mileage: 62,455

Nov 30, 2013

WHEN I PRESS ON OR LET OFF OF THE BRAKE THERE IS A POPPING NOISE. MY EX ALSO HAS A 2012 SORENTO AND HERS DOES THE SAME.

Mileage: 48,000

Apr 20, 2012

THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION. I AM GETTING THE SAME BUT THE KIA DEALERS ARE TELLING ME THAT THERE IS NOT A RECALL ON MY VEHICLE AS MINE IS AN AWD. WHEN STARTING OUT A HESITATION IS FELT WHEN PUTTING IN DRIVE AND WHEN GOING DOWN THE HIGHWAY A WHIRRING NOISE IS HEARD AND IT FEELS LIKE A VIBRATION IS COMING FROM THE CENTER OF THE CAR. *JS

Mileage: 9,500

Apr 19, 2012

MY SORENTO WILL HESITATE TO MOVE WHEN THE ACCELERATOR IS PRESSED AND THEN SUDDENLY LURCH FORWARD WITH FULL ACCELERATION FOR A BRIEF TIME. THIS IS AN ERRATIC PROBLEM. DEALERS RESPONSE IS TO WAIT UNTIL IT BECOME CONSISTENT -- MY RESPONSE, I MAY BE DEAD BEFORE THAT TIME. CUSTOMER SERVICE RESPONSE IS DRIVER ERROR. MY RESPONSE IS THAT I HAVE DRIVEN FOR DECADES MANY DIFFERENT MODEL AND AGE VEHICLES AND HAVE LOGGED IN APPX 2 MILLION SAFE MILES. MY EXPERIENCE WITH THE KIA IS MY FIRST PROBLEM WITH SUCH AN ISSUE. KIA DENIES ANY PROBLEM WITH THE SUDDEN ACCELERATION ISSUE, HOWEVER A GOOGLE SEARCH TURNS UP NUMEROUS SIMILAR ISSUES. I HAVE NOTED THAT THIS PROBLEM HAS OCCURRED ONLY WHEN MAKING LEFT HAND TURNS SO FAR. *JS

Mileage: 3,500

Mar 28, 2012

CAR WILL NOT START WITH KEY OR REMOTELY CONTROL. AFTER CAR SITS FOR A TIME, SEVERAL HOURS OR DAYS, IT MAY START. CAR HAS SHUT OFF BY ITSELF AND WILL NOT START ... HAD TO BE TOWED SEVERAL TIMES. SEEMS TO HAVE A COMPUTER SYSTEM MALFUNCTION THAT DEALER CANNOT REPAIR.

Mileage: 12,500

Oct 26, 2011

DRIVING HOME ON RAINY DAY WHEN SUNROOF SHATTERED OUT OF NOWHERE. DID NOT RUN OFF THE ROAD NOR DID I HEAR ANYTHING HIT THE VEHICLE. I HEARD ONE LOUD POP AND NOTICED SUNROOF VISOR SAGGING SIGNIFICANTLY. CANNOT PROVE SOMETHING DIDN'T HIT IT, BUT DID NOT FIND ANY EVIDENCE OF SOMETHING HITTING THE SUNROOF. CONTACTED KIA TO SEE IF ANY OTHER CASES HAD BEEN REPORTED WITH KIA REPRESENTATIVE STATING THAT SHE DID NOT BELIEVE THERE IS ANYTHING WRONG WITH THEIR VEHICLES, BUT SHE ALSO STATED THAT SHE DID NOT HAVE THE RESOURCES TO LOOK BACK AND SEE IF THERE WAS ANOTHER REPORT. SHE ALSO DECLINED TO LET ME SPEAK WITH HER SUPERVISOR ON THIS MATTER. DUE TO SAFETY PURPOSES, I BELIEVE KIA NEEDS TO LOOK INTO THIS POSSIBLE ISSUE. IF THIS HAS HAPPENED TO ANYONE ELSE, PLEASE CONTACT KIA AND NHSTA IN ORDER TO HELP CORRECT THIS POSSIBLE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Mileage: 3,000

Apr 5, 2011

2001 KIA SORENTO. CONSUMER STATES ALL LATE MODELS VEHICLES SOLD IN AMERICA TODAY BY DEFAULT FLASH SIDE LIGHTS UPON EACH REPEATED DEPRESSION OF THE KEY PAD EXCEPT HIS NEW KIA SORENTO *TGW THE CONSUMER STATED FLASHING UPON FIRST DEPRESSION OF THE KEY PAD WAS INSUFFICIENT, ESPECIALLY WHEN TRYING TO FIND THE VEHICLE AT NIGHT IN A LARGE DIMLY LIT PARKING LOT. *JB

Jan 23, 2011

WHEN TAKEN TO A SPEED OVER 35 MPH FELT A DRIFT TO THE RIGHT IN THE STEERING. WHEN TAKEN TO HIGHER SPEEDS, IT BECAME PHYSICALLY NECESSARY TO HOLD STEERING WHEEL TIGHTLY IN ORDER TO KEEP VEHICLE FROM GOING TO THE RIGHT. STEERING SEEMED EXTREMELY TIGHT AND SOMEWHAT JERKY WHEN CORNERING MAKING IT DIFFICULT TO GET A SMOOTH TURN. STEERING WHEEL DID NOT SIT STRAIGHT WHEN DRIVING STRAIGHT. FRONT WHEELS NOT POINTING AT SAME ANGLE WHEN PARKED. NOTICED ODOR AFTER DRIVING 15 MILES THAT CAN ONLY BE EXPLAINED AS A "BURNING BRAKES" ODOR. TOOK VEHICLE TO DEALER REPAIR DEPARTMENT WHERE THEY PERFORMED AN ALIGNMENT; HOWEVER, THIS DID NOT FIX THE PROBLEM AND WE WERE THEN TOLD THAT KIA WAS SAYING NEW TIRES WOULD FIX THIS KIA KNOWN ISSUE. THE TIRES WERE ORDERED AND PUT ON WITHIN THE NEXT FEW DAYS, BUT REPLACING THE TIRES DID NOT FIX THE PROBLEM. AT THIS TIME, WE WERE MADE AWARE THAT OUR LOAN HAD NOT ACTUALLY FUNDED YET, SO WE ASKED FOR A CONTRACT RECESSION DUE TO THE FACT THAT THE PROBLEM WITH THIS VEHICLE WAS A KNOWN, NON REPAIRABLE ISSUE. THE DEALERSHIP REFUSED CONTRACT RECESSION. WE WERE TOLD WE WOULD BE CONTACTED IF KIA CAME UP WITH A SOLUTION TO THIS ISSUE. WE RETURNED THE VEHICLE TO THE DEALERSHIP REPAIR SHOP 2 DAYS LATER TELLING THEM TO CALL US WHEN IT WAS FIXED. KIA CUSTOMER SERVICE CALLED 2 DAYS AFTER WE DROPPED THE VEHICLE OFF THE SECOND TIME TO LET US KNOW THAT NEW SPRINGS WERE NEEDED, HAD BEEN ORDERED, AND WOULD BE AT THE SHOP THE NEXT DAY. THAT WAS NEARLY A WEEK AGO AND WE HAVE YET TO HEAR FROM ANYONE ABOUT THE VEHICLE. DEALERSHIP HAS NOW DETERMINED THAT THE VEHICLE IS PERFORMING AS IT SHOULD BE, EVEN THOUGH IT STILL DRIFTS TO THE RIGHT. TURNING TO THE RIGHT FEELS NORMAL, WHILE TURNING TO THE LEFT FEELS AS IF I AM FIGHTING TO KEEP THE WHEEL FROM SNAPPING BACK TOWARDS THE RIGHT. KIA WILL NOT LOOK INTO THE PROBLEM ANY FURTHER ON THIS VEHICLE.

Mileage: 145

Nov 11, 2010

7/21/10 PURCHASED KIA SORRENTO EX FWD FROM MORITZ 110 NE LOOP 820 HURST, TX 7/22 NOTICED ENGINE HESITATED SEVERAL TIMES WHILE DRIVING SUFFICIENT THAT CARS PULLED AROUND ME. CONTACTED JERRY SIMPSON AND JIM CARTWRIGHT SERVICE MANAGER 7/26 TOOK SORRENTO BACK AND TO MORITZ AND RODE WITH JIM CARTWRIGHT THROUGH RESIDENTIAL NEIGHBORHOODS. CAR EXHIBITED NO HESITATION 8/2 HAVE DRIVEN SORRENTO TO OKLAHOMA TWICE AND AROUND RESIDENTIAL AREAS IN THE METROPLEX AND NOTICED A SLIGHT HESITATION. 11/8 WHILE IN 8:OOAM BUMPER TO BUMPER TRAFFIC EAST BOUND ON HWY 820 IN FORT WORTH,TX AT A SLOW 15MPH (EST) ENGINE CHUGGED DOWN AND THEN CAUGHT AND THEN DIED COMPLETELY AND CAR HAD TO BE PUSHED OUT OF WAY. WAS ABLE TO RESTART AND MAKE IT TO DOCTORS APPOINTMENT THEN TOOK THE SORRENTO BACK TO MORITZ KIA WHERE WE BOUGHT IT AND TOLD THEM I WANTED IT FIXED 11/11 NOT HAVING HEARD FROM MORITZ KIA I CALLED THEM AND ASKED THAT THEY DOUCUMENT WHAT THE FOUND AND WE WERE GOING TO PICK UP THE SORRENTO. WHICH WE DID

Mileage: 485