2012 KIA SORENTO Engine Problems

The contact owns a 2012 Kia Sorento. The contact stated that the rod bearings were knocking, and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Numbers: 15V626000 (Power Train), 23V652000 (Service Brakes, Hydraulic), and 20V750000 (Engine). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact called the warranty company which declined the repairs. The failure mileage was approximately 106,000.

Mileage: 106,000

The contact owns a 2012 Kia Sorento. The contact stated that her son had reported that the vehicle was losing motive power and had failed to exceed 15 MPH while driving. The check engine warning illuminated. The contact advised the driver to pull over and to stop the vehicle. The vehicle was towed to a local dealer, who diagnosed the vehicle and advised that the engine had failed the engine bearing test and several other engine tests. The contact was advised that the vehicle could not be driven. The contact advised the dealer that in 2024, the same dealer had performed the recall of NHTSA Campaign Number: 20V750000(Engine) on the vehicle. The dealer informed the contact that the vehicle qualified for a manufacturer program for engine replacement. The manufacturer was informed of the failure and advised the contact that the dealer would be contacted, but no further action was taken. The failure mileage was approximately 160,000.

Mileage: 160,000

Engine Intake gasket oil leak.

The contact owns a 2012 Kia Sorento. The contact stated that, while driving at 60 MPH, she observed smoke emanating from the engine compartment, prompting her to attempt to pull to the shoulder of the roadway. During the attempt, the contact stated that she then heard an abnormal pop, after which the vehicle lost motive power, and within a moment, the entire front end of the vehicle was engulfed in flames. Upon exiting the vehicle and being assisted by bystanders, the contact was informed that the bystanders had attempted to alert her on the road as they had observed flames emanating from underneath the vehicle. No warning lights were illuminated. The vehicle was towed to a storage facility but had yet to be deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was not filed, and injuries were not reported. The manufacturer was not notified of the failure. The failure mileage was 106,334.

Mileage: 106,334

Hey I’ve Recently Wrecked My Vehicle Due To Malfunctions This Year Just A Few Months Ago & I Reported It To The Dealer Before I Crashed It. That Something Was Wrong With The Engine And Also Sent The Dealership I Purchased It From Videos Before Hand But Nobody Would Listen To Me. Now My Car Is Sitting In A lot Engine Blowed And I Can’t Afford Another One. I Have Proof , Names And Also Couldn’t Get My Car Fixed Because I Only Had Liability Insurance Only. No Report Was Filed Because Me And The Other Vehicle Was Transported To Uab Hospital.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving at 60 MPH, the vehicle jerked with an abnormal rattling coming from the engine. The check engine warning light was illuminated. The contact pulled over to the side of the road, and the vehicle was towed to the residence. The vehicle was then towed to a dealer, where it was diagnosed, and determined that there were metal shavings found inside the engine. The dealer requested that the contact provide the history of maintenance on the vehicle. The contact provided documents; however, the dealer refused to perform the recall repair due to a lack of maintenance on the vehicle. The vehicle was not repaired. The vehicle was towed back to the residence. The failure persisted, and the vehicle remained at the residence unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,877.

Mileage: 11,877

The contact owns a 2012 Kia Sorento. The contact received notifications of NHTSA Campaign Numbers: 23V652000 (SERVICE BRAKES, HYDRAULIC) and 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). The contact stated that while driving 10 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. The check engine warning light was illuminated. In addition, the contact stated there was an abnormal sound coming from the engine. The contact stated that the vehicle was pushed to a nearby parking lot. The vehicle was then towed to a Collison enter. However, no cause for the failure was found. The vehicle was then towed to the dealer where it was determined that the engine needed to be replaced. The contact was informed that the recall repair of NHTSA Campaign Number: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) could not be performed if the engine was not replaced first. The vehicle was not repaired. The contact had received a recall letter regarding a defect in the engine and the vehicle had been repaired in 2017. The manufacturer was made aware of the failure. The failure mileage was 274,479.

Mileage: 274,479

[XXX] brought car in to dealer with engine problem, I was told it needed a new engine and would be replaced under warranty. April 27th 2025 I picked up my car, two weeks later on [XXX], driving home from work the engine caught on fire, I was able to pull over, got out and called 911. In 5 minutes the whole front end was engulfed in flames. Coconut Creek Police arrived first, then the fire department. The fire department extinguished the fire. I didn't notice any warning lamps, car was driving fine, I filed a claim with my insurance, AAA, I also spoke with the KIA service manager about it, He said it could have been an old brittle fuel line, they only replaced the engine. My AAA insurance company has the vehicle and is inspecting it. The Coconut Creek Police in FL has a report # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine was replace May 1, 2025 and on May 11, 2025 the car caught on fire. It was a total loss.

The contact owns a 2012 Kia Sorento. The contact stated while driving 35 MPH, the vehicle experienced a loss of automotive power. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed with a bearing failure and the failure was linked to NHTSA Campaign Number: 20V750000 (Engine); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

I had my mechanic come to my house to diagnose what has been going on and it is a recall on the motor. Along with my car throwing codes as well. I purchased the car from car max told them almost a year ago something was wrong with my car and they told me it was nothing it was a transmission issue. My father raised me to learn how to fix vehicles so o knew something was wrong. Now due to their negligence I am stranded with two small children.

Not sure if you can help me, we bought a 2012 Kia Sorrento in 2011. The motor blew up at 92,000 miles. There was a recall on it and the motor was replaced. They gave us lifetime warranty on the motor. The second motor blew up as we were driving it at on 100,000 miles on the that motor. Luckily we were not on the freeway at the time. We took it to Findlay motors in Las Vegas for a new motor under the warranty. They contacted the KIA corporate office in Irvine Ca and denied our warranty. We have put in over $8,000.00 in the last two years on new struts, serpentine belt, motor mounts, brakes and 60-90,000 mile check ups. All done by Jim Marsh KIA in Las Vegas. We have all the reciepts. They will not even talk to us. They have a service rep. Tony Thomas in Ca who did not even look at the Sorrento or check our service records deny the warranty. This vehicle has had several recalls, not just the motor. I took it in for all the other recalls. It was unsafe for us to drive it when it blew up and unsafe to drive now. I am a [XXX] Veteran and think they are just hoping I will go away. I am hoping since their was a recall on this that maybe your agency can help me. Or maybe put me in touch with an agency that can help me by making them fulfill their obligation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving on the highway, engine began to tick and make strange noise, engine light flashed, oil light cam on and engine ceased.

There is a recall on my vehicle. I received my first letter in May2024. I took it to dealership and they ran test but said they couldnt fix the recall bc Kia hasn't sent them the remedy so they sent us home. I called Kia customer service and they said when remedy is ready I'll get another letter. I just got that letter a few days ago and called dealership (Superior kia Orangeburg SC). They will fix recall but trying to charge me for testing again claiming it's because recall wasn't fixed last time I brought it in..this was not my fault and they sent me home saying they were unable to fix at the time. This is a recall and I'm not supposed to be charged. They refuse to fix recall unless I pay them.

The contact owns a 2012 Kia Sorento. The contact stated that while driving at undisclosed speeds, the vehicle was making an abnormal knocking sound. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced, and the knock sensor software needed to be updated. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 193,999.

Mileage: 193,999

On August 23rd 2024, I drove this vehicle all day. But, upon reaching our final destination (ER department entrance) smoke began rolling out from under the hood. Once getting out to inspection the vehicle someone hollered for a extinguisher. I turned to look at the vehicle and I could see underneath of the 2012 kia sorento had flames. My son was still in the car so my mother and I ran to get him out of his rear facing carseat and ran away from the vehicle. At this time the vehicle still had a fire that went out with extinguisher but quickly light back up. After this the whole are and car filled with smoke. Fire department was called and this took them awhile to fully extinguish the fire. This could have hurt myself, my child, and my mother. I lost alot of valuable things including my son's new carseat, my children's double stroller, a tablet, clothing, etc. I have called Kia as I found out there was a recall that kia has none about and started sending notices out November 14th 2023. My vehicle sat at a kia dealership from January to March 6th and if this recall was so drastic such as a car fire why was this not taken car of when my vehicle sat for 2 months. I have a call into Kia as of Monday August 26th 2024. I am still waiting for a rep to be assigned my claim and to speak to them. As of Today August 28th 2024 Noone has reached out to me.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that after leaving the dealer, the vehicle hesitated to accelerate while driving. The check engine warning light was illuminated. The dealer was made aware of the failure and informed the contact that Customer Satisfaction Number: 2304 (Anti-Theft S/W Logic Upgrade & Decal Installation) was also performed, which could have caused the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 81,476.

Mileage: 81,476

My 2012 Kia Sorento has a recall for the motor, and I had taken it to Kia for an inspection and the dealer stated to me that my car does not have a recall on it. Recently my car stalled on the road while I was driving, and it nearly caused an accident because someone behind me had to break suddenly to stop.

The contact owns a 2012 Kia Sorento. The contact stated while attempting to start the vehicle, the vehicle required several attempts to start; however, the vehicle failed to remain running. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V750000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 142,000.

Mileage: 142,000

While waiting for notification that the remedy part was available for this car, it caught on fire. It caught on fire on 6/20/2024. The car is a total loss and it was a very dangerous situation.

Driving from a parking lot to roadway the engine seized. We have never had a recall. We bought it in 2019. I understand this has been a problem for many. Can I get the engine replaced on the recall? We had just had a lot of work done. Oil change, struts, brakes, etc.

The contact owns a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, he smelled an abnormally strong gasoline odor. No warning lights were illuminated. The contact exited the vehicle and unlatched the hood, only to discover gasoline flowing on top of the engine. The contact stated that he had made it home safely and ran water through the engine to clean the gasoline off. The contact researched the failure online and related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 190,000.

Mileage: 190,000

The contact owned a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, the malfunction indicator lamp warning light illuminated and the contact heard a loud sound. The contact stated that the sound was like something had fallen from underneath the vehicle. In addition, the contact noticed white smoke that exited the rear exhaust and white smoke that exited from under the front hood of the vehicle. The contact stopped the vehicle and exited the vehicle. The vehicle was engulfed in flames. The local Fire department and Police department arrived on the scene. A police and fire reports were filed however limited information for the reports was available. The vehicle was towed to a tow yard. The manufacturer inspected and determined that the failure was no fault of the manufacturer. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

While driving on the Highway at 70 mph car started to slow and stall. I pulled out on an access road where I was able to come to a stop and push car into a fast food restaurant. This was the first incident. The second time it also stops while I was driving. We had to have it towed back home.

Mileage: 146,928

The manufacturer of Kia has not resolve the fire issue to the vehicles. The recall has not be looked into or updated since letter in 2022. I’ve asked multiple Kia reps when the recall will be handled and was told there is no remedy. This recall is super dangerous and is a liability when driving on highways or long travel. My car can catch on fire at any time and nothing is being handled to resolve the issue.

Kia issued a recall in September of 2023 that affects the HECU. I have received one interim notice but nothing since and it’s been 7 months. I am concerned about mine and others safety and would like an update on the recall.

My 2012 Kia Sorento (138k mi.) has received all suggested maintenance religiously, including a routine oil change on April [XXX]. On April [XXX] while driving the vehicle, a loud sound came from the engine and it stalled in traffic. An initial inspection revealed that there was NO oil. I immediately put 5 qts. of oil in the vehicle, drove home, parked, and called the shop that had JUST changed my oil. They came to look at the vehicle the next morning and again had to put 3 qts. of oil. The vehicle has since been towed to the dealership which confirmed "excessive bearing wear" where the engine attaches to the transmission causing the oil to leak out and a knocking rod. The entire engine must be replaced at a price tag of $12,000. The dealership stated that there were NO dtc codes showing for the ENTIRE HISTORY FOR THE VEHICLE. Essentially, the vehicle is in pristine condition but has now suffered a complete engine seizure less than 20k miles outside of warranty. The technician also stated that since NO dtc codes were indicated, including the 1326 dtc, they could not request an extension of warranty from the manufacturer on my behalf. Upon researching this issue, I have found 800 complaints for this model year Sorento, ten (10) NHTSA Investigations, and five (5) recalls for this MY. Two recalls relate to excessive bearing wear causing engine seizure (NHTSA Campaign Number: 17V224000) and the installation of software related to the Knock Sensor Detection System (KSDS) to detect the rod knocking. Being that Kia is obviously aware of these issues on this MY, I requested that the manufacturer extend my warranty to cover the repairs. KIA responded and said since the recalls weren't for my specific engine model, they would not consider extending the warranty. This is absurd. Furthermore, the current recall which was issued over 8 months ago (NHTSA Recall Number 23V652000) still has not been resolved by KIA. This is not something new. I need help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

This 2012 Kia sorento caught fire and burned. Believed to be part of the recall 23v652

Engine seized up

This model has been under a recall notice since September 25, 2023. The recall notice advises owners to park their car away from structures in fear of fire. According to the most recent data available, Kia has not even completed the remedy for the issue and has communicated NOTHING to owners about the status of a fix. It is now eight months since this recall was issued -- eight months of not knowing about the status of the repair, which not only affects the potential safety of the vehicle and structures, but the vehicle's potential resale value. Will someone please suggest to Kia that they make safety a priority and fix this? After eight months with no information, it feels like another effort by Kia to make serious problems go away by ignoring them.

A notice was mailed to me on [XXX] Recall #[XXX], advising that the hydraulic electronic control unit may experience an electrical short circuit, which can result in engine compartment fire. Park the vehicle outdoors and away from other vehicles or structures until the recall has been performed. The malfunction indicator light appeared approximately a month and a half ago, and I contacted my KIA dealer who advised me that I must have the car towed to their location at my expense They billed me over $200, plus the towing. The recall has still not been addressed. This is an extreme problem for me. I live in Florida and have a very unhealthy relative out of state but feel that it is unsafe to drive my vehicle far from home which has caused me and my family extreme anxiety. I have received no updates from KIA since the initial 11/14/23 letter. Not being able to drive my car and feel safe has been an extreme inconvenience. I also live in an area where it is extremely difficult to park away from my house, other houses, or cars. KIA should be held accountable to their customers, and I request your assistance. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There was a recall listed online 9/2023 for HEUC hydraulic electronic control unit. [XXX]. I called Kia in September the day I saw and they said a letter would come out and part would be available for the recall soon. I waited. I called again in November 2023. Still no fix or letter. I called again in January then 4/2024 still no letter or part to remedy the problem. I'm tired of waiting and very scared to drive my car. I’m hearing now that the part might not be available until July 2024??!? This is completely unacceptable. That is 11 months driving a car that could catch on fire??!? And obviously it was a problem long before the recall actually happened or else there wouldn’t have been a recall needed. A serious recall and no remedy?!? How many people have to die to make them fix the problem??!! I’m scared to drive my car. Scared to park it because a fire could happen even if you are not driving the car?! No one wants to buy my car since there is a recall and I couldn’t get what it is worth to me either now. This is a serious problem. Now I hear that fixing the fuse is only a bandaid that the real problem is being disguised because it is a more costly repair vs just a fuse. Brake fluid could leak and cause engine fire?! Even an O-ring could leak and cause fire. O-rings can rot over time anyway. I can’t believe Kia has gotten away with this and for this length of time! Unbelievably scary. They said wait until you smell smoke or some light will come on? Well my son has no sense of smell so I have to trust that some light will come on and give him enough time to get out in time? That is the remedy of this serious problem??? Or go outside and find the car had caught on fire in my yard and then catches the house and all the neighbors houses on fire! How many lawsuits are just waiting??? Is this just a numbers game to them??? How many cars have to blow up? How many lives lost?? How many houses catch on fire?!?? Geez Kia! Fix this problem and don’t just bandaid it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

This has been recalled for 6 months with no remedy. I cannot drive my car due to risk of engine fire, and I have been advised to not park near other cars. This has been extremely frustrating and inconvenient. I have not been offered a replacement vehicle either

car codes say vehicle has suspension with engine.

On November 11th, 2023 I was driving down the road. I noticed my power steering starting to fail. I looked down and everything was lit up on the dash. I quickly put on my turn signal so the cars behind me knew I was exiting the road. I was in another state on a 2 lane road. Luckily I was able to pull off the road into a gravel parking lot. The car would not start. My children called for a tow truck and it was towed to my cousin's house about a half hour away. Several days later I had it towed to a garage by my cousin's and was told the engine seized up and would need replaced. I was about 4 hours away from home, so my children paid to have it towed back home. It was towed to a Kia dealership by my home. After several weeks of getting all my oil changes to give them, they wanted all my oil changes for the 7 1/2 years I have owned the car. They finally approved a new engine after denying it the first time. I had to go 6 weeks without a vehicle because they would not give me a rental till the new engine was approved. The only problem is the new engine is still under the recall to replace the HECU fuse, so the problem can occur again.

My concern is when will the RECALL BE HONORED FOR SAFETY PURPOSES 1ST- BRAKE SYSTEM 2ND- ENGINE CAUSING A FIRE HOW SOON CAN I GET MY CAR IN TO GET THESE RECALLS SERVICED???

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would suddenly stall while idling. The contact was able to restart the vehicle to continue driving. The check engine warning light and several other unknown warning lights were illuminated. The contact stated that the failure persisted after the first repair and the check engine warning light remained illuminated. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the purge valve had failed and needed to be replaced. The purge valve was replaced; however, the vehicle was not repaired, and the failure persisted. The manufacturer was made aware of the issue. The failure mileage was 114,000. VIN tool confirms parts not available.

Mileage: 114,000

It won't catch up speed it slips on the freeway. Once I pass 60 miles per hour it excelerates very high and rpm get stuck after I hit 50 miles per hour. There's a knocking noise coming from the engine and burns oil fast.

Engine started loosing power a little over 100,000 miles and seized. Car has not started or ran since, was told it would be $7000 to replace engine.

I experienced a Malfunction of indicators lamp, ABS warning lights, burning/ melting smell and smoke from the engine compartment.

SC284XM HECU My car was exacted by the HECU fuse

On Wed, Nov 1, 2023, 1:08 PM [XXX] [XXX] > wrote: December's 2nd, 2020 Kia Recall number SC200XM NHTSA Recall # 20V750 Recall Status Incomplete The summary reads that Kia is conducting a safety recall campaign to inspect the engine compartment for fuel, engine oil leaks and or and engine test and make any repairs including engine replacement on all 2012 - 2013 Kia Sorentos. This recall basically described my vehicle that I owned and many of the related problems like fuel mix related issues. My vehicle was giving off codes related to the fuel emissions problems, like gas cap, intake manifold, sensor, could be related to a possible engine fire or oil leaks that could cause a fire, ( reasons for a recall) On (10-12-2023) I took my vehicle in for this safety recall because Kia had issued this above safety recall for my vehicle. Prior to my going in, I had experience my vehicle cutting off while driving, some overheating, and oil leaking also, before I replaced the valve cover gasket on 5-18-2023. The mechanic that worked with see uploads, stated that spark plugs were wet with oil because I needed a valve cover gasket replacement. His statement would have indicated that my vehicle was leaking oil because of a bad valve cover gasket and it would cost me over $400.00 to fix. My vehicle was not leaking oil, because I had already replaced the valve cover gasket. There were no oil leaks on the ground even in my driveway. The mechanic was not aware that I had already replaced the valve cover gasket on (5-18-2023), prior to the recall visit to Kia on Mt. Moriah, in Memphis,TN. I believe that Kia, the mechanic, intentionally fabricated a problem with my vehicle to keep from servicing my vehicle for free on any and all related recall problems. I am requesting that Kia replace my engine because the recall says it will replace or fix because it is a fire safety issue. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the malfunction indicator lamp (MIL) and the ABS warning lights were illuminated. The contact noticed a burning odor on the interior of the vehicle. The contact stated that there was a knocking sound coming from the engine compartment. The contact drove the vehicle to her place of employment and turned off the vehicle. A coworker checked the engine oil level and discovered that there was no engine oil in the engine. The contact stated that the vehicle was not due to have an engine oil change for another month. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.

Mileage: 129,000

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminating off and on for approximately six months. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Engine went out while driving. Took vehicle to a mechanic where it was confirmed it needs an engine replacement

The contact owned a 2012 Kia Sorento. The contact stated that the vehicle stalled while driving at approximately 30 MPH as the battery and alternator warning lights illuminated. Another driver then alerted the contact that the vehicle had caught fire under the hood. The contact merged to the side of the road and exited the vehicle. The contact mentioned that a third of the vehicle had been engulfed in flames. The fire department extinguished the fire. The contact sustained injuries to her knee from the door while attempting to exit during the incident. Medical attention was required. The vehicle was towed to an impound lot and deemed totaled by the insurance agency. A fire report was filed but there was no police report filed. The manufacturer was made aware of the failure and opened a case. The VIN was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hyraulic) however the recall remedy was not yet available. The approximate failure mileage was 126,000. VIN Tool Confirms Parts Not Available.

Mileage: 125,000

Was driving on highway car started making noise, wasn't sure where the noise was coming from by the time I could pull over my car started shaking and it was clearly coming from the engine. My engine went out so fast without warning. Only 120,000 miles.

The engine is constantly loosing oil but it’s no leaking it’s burning somewhere there is always tons of smoke that come from the burning of it upon contacting Kia they stated that it isn’t their problem.

The contact owns a 2012 Kia Sorento. The contact stated that while her daughter was driving at approximately 25-30 MPH, the vehicle decelerated and failed to exceed 30 MPH while the accelerator pedal was depressed. The check engine warning light was illuminated. The contact stated that that her daughter veered the vehicle off the road and turned off the vehicle. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

On Saturday September 23,2023 I was driving thru the City of Spring Garden, Alabama at 9:30 am. I was traveling at 45 MPH when I heard a light tapping noise coming from the engine compartment and almost an instant later the engine locked up and the right hand tire locked temporarily causing loss of steering control only lasted a couple of seconds and then the right tire freed up. I coasted to a stop. I tried to restart the engine but it would not turn over. I had the car towed to a local garage and after inspection determined that a main bearing had spun. The vehicle was running perfect up to this instant with no issues.

The contact owned a 2012 Kia Sorento. The contact stated that while the vehicle was parked in her carport, she was awakened by her son that a fire had ignited and that the vehicle was in flames. The contact then stated that the fire from the vehicle had extended to her home living room. As a result, half of the house was in flames. The contact stated that she and her family were able to exit her home to safety and then notified the fire department. The fire department had extinguished the fire. No injuries were sustained. No medical attention was required. The family's iguana pet passed away due to the fire. The contact then stated that the vehicle was towed to a tow lot and inspected by the insurance company and that the source of the fire was near the carport area and may have been electrical related but was to be determined. The vehicle was deemed a total loss by the insurance company. Additionally, the contact stated that she was not notified that the VIN was included in a recall, and upon research she discovered that the VIN was included in NHTSA Campaign Number: 20V750000 (Engine). Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

Transmission / or gear shifting

The contact owns a 2012 Kia Sorento. The contact stated while driving 60 MPH, the vehicle failed to properly accelerate with the check engine warning light and the temperature gauge warning light illuminated. The contact was able to pull over on the side of the road and had the vehicle towed. The vehicle was towed to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 165,000.

Mileage: 165,000

After about 30 minutes of driving the vehicle through the city and letting and sit in the parking lot, oil started leaking heavily. Eventually, the engine became completely seized and the starter began to release smoke nearly starting a fire. I looked inside the engine compartment and saw that the bearing had come loose and made a hole through the block. Before purchasing the vehicle, I used my scan tool to check for codes. No codes came up. No lights were on the dash. Luckily, the engine seized on the parking lot and not in the middle of the highway. The engine and vehicle are available for inspection upon request. I checked to see if the vehicle had any recalls and sure enough, this exact problem showed up as an open recall. The Kia dealership has denied repairing the problem. They said that its not eligible for repair because the "KSDS software" update was not completed. However, the notice was not sent to me as I am not the first owner. Upon speaking with the Kia manufacturer, I was advised that the vehicle is in fact eligible for repair and engine replacement. The dealership obviously will not take my word for it and I'm having trouble getting the manufacturer to contact the dealership and have them replace it.

I was driving on highway when without warning it just died and I was almost rearended. I noticed that the Ecoboost wasn't working anymore so I was just in shock.

The contact owns a 2013 Kia Sorento. The contact stated that coolant was leaking onto the ground of the garage. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that while attempting to replace the head gasket, the thread had pulled out from the block. The contact was informed that the engine short block and additional parts needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the engine was not the engine included in NHTSA Campaign Number: 20V750000 (Engine). The failure mileage was 118,871.

Mileage: 118,871

The vehicle slows unexpectedly while driving and will not go above 2 RPM causing me to slow to below 40 mph on the highway without any warning. I took the vehicle to Kia for an airbag recall and suddenly I started to have these engine problems. They never informed me there was a recall on my vehicle or that this issue could occur. I am not the original owner and acquired the vehicle from my dad, which he purchased from someone else. I had the vehicle checked out by AAA and the knock sensor was replaced, yet the issue continued to happen. I took the vehicle back to Kia because AAA could not figure out why the car continues to have this engine issue. Kia cannot seem to figure out the issue as well but stated the engine needs to be replaced. We asked them about the recall because I suddenly received notice about the class action lawsuit, but the vehicle has 185,472 miles on it and they refused to correct the issue and said the new engine will cost $7200. The issue has almost placed me in several accidents because the vehicle abruptly slows down and I have to pull to the side of the road use a code reader to clear the code in order to drive again but it continues to happen multiple times while driving and I need to get to work. The problem has been confirmed by Kia, but they won't replace it. We were encouraged to file a complaint and see if Kia will take responsibility for their engine since it has been recalled for this issue and a lawsuit ensued. The engine light appears when the car fails to drive properly.

engine just stopped. will not turn over. call kia. not on list. repair yourself. they are not reparing any cars. said they were but denying everyone. check the records. all talk and no action. pleasing the judge.

Engine locked while driving on the highway. Vehicle was in condition and recently had a vehicle oil change.

The contact owns a 2012 Kia Sorento. The contact stated that while making a left turn at a slow speed, there was an abnormal grinding sound coming from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic where oil was added; however, the failure returned after several weeks. The contact stated that while driving at a slow rate speed, the vehicle lost motive power and stalled with the oil warning light and check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic who diagnosed the vehicle with an internal oil leak. The dealer was notified of the failure and informed the contact that the vehicle was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 101,541.

Mileage: 101,541

Recall I purchased my vehicle in a private sale sometime around 2018, I believe. I can get more specific date if you need me to. I have reached out to the Kia dealership multiple times since regarding the recall on my vehicle due to engine issues which have been known to cause vehicle fires and/or failure. I have been told each time that I was ineligible for the recall due to some failure to act prior to my purchase of the vehicle. I received a letter in the mail today from the US District Court for the Central District of California saying that I should get the KSDS (Knock Sensor Detection System) update done to my vehicle which is covered by recall and that as part of a class action, the vehicle warranty will be extended. Can you please explain to me whether I qualify for the recalls listed for my vehicle and what I can do if the dealership denies my request again? I do not want my family driving in a vehicle that could potentially endanger them, and I also have concerns that my vehicle is beginning to experience the issues the recall was intended to mitigate. Then when I found this website, it said that if we experienced issues with the recall fulfillment to submit a complaint. Please help.

Unknown. Push start engine failed on first and second try. One minute later the engine is one fire.

Car seized up while driving. No warning light or anything engine just seized. Leaving my six kids and I stranded. Car ha always been serviced with Kia of Chattanooga and at Firestone. No known issues reported. Have more proof but it happened today and have to get paper work from Kia of Chattanooga and Firestone on Knoxville Tn. More then welcome to speak with manager [XXX]. He is well informed and offered to help in this matter. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I was driving my car on the highway and entered a ramp to another highway and as I began to accelerate again it was like my engine shut down and there was no response to the gas pedal for throttle. I pulled my car over to the side, sat for a moment, and then turned the car back on. I was able to accelerate, but if I accelerate too fast the engine would shut back down. I contacted Kia and they said all recalls have been processed for my vehicle, but now out of nowhere it's hardly driveable. I am still forced to use this car for short distances under a couple miles for work, but the vehicle's engine will try to shut off over 2k rpms. I have maintenance records for every year with this vehicle and I don't get how this just happens. My mechanic says a Knock Sensor is telling the engine to turn off and my local kia store said there wouldn't be anything to do without a recall.

As I was driving down the highway my car died and all the lights on my dash came on, I lost my power steering. I noticed a cloud of white smoke from tailpipe. I was able to coast to the side of the highway, thankfully no one was hurt. O tried to start it back up but it wouldn't start. We opened the hood and there was white smoke coming from under the hood. I had to pay to have it towed. Currently waiting to get it evaluated from dealership. I've took it in for every recall and serviced my own car. Called Kia they said the engine will be replaced for free if the problem has to do with the rod bearings.

I have owned my 2012 KIA Sorento since 2014 and thoroughly enjoy my car. After 9 years of satisfactory ownership which include dealer servicing, my car scared me and now I question my safety. On Friday 24th, 2023, I pulled into my driveway and the car suddenly accelerated out of control. The brakes did nothing to slow its acceleration. By the time I reached the key and turned the car off it had accelerated thru 130 feet of a very muddy back yard. (The all-wheel drive is very effective) Fortunately, I just missed a huge 100-year-old pecan tree and stopped just short of the tree line in the back. This ripped the tire off one of my rims and I had a mechanic change the spare so we could retrieve the car. I am taking the car to the KIA dealer on Monday morning 27th. to find out what happened!!

Engine shut down

My vehicle engine light went on. Error codes P0014 Exhaust timing and P0661-Intake valve control were scanned according to KIA dealer. The oil control solenoid valve inline4 right and left were replaced at substantial cost. Kia would not repair under warranty. The oil level would go down shortly after oil change and engine was louder and vehicle doesn't operate as before even after repairs. It is my understanding that there is a Class Action Lawsuit Leslie Flaherty et al v Hyundai Motor Company et al Case No 8:18-CV-02223 US District Court for Central District of California. I do not know if my problem is covered under this class action lawsuit

I purchased this vehicle used in August of 2021. It has not been a pleasant experience, nothing but problems. Yesterday 2/6/2023 my Mechanic changed the oil and said there is iron shavings in the oil and the motor is shot and needs to be replaced. He said I should check on the recalls as this is known to be problems with this vehicle. I have checked on the NHTSA Site and it says 0 unrepaired recalls, however I would like to dispute this as this is what is wrong with my Sorento according to my Mechanic. He verified that this could definitely cause an engine compartment fire. If you need a list of all the things I have already paid to have fixed let me know and I will gather the list together. There have been warning lights coming on constantly, Yes the vehicle is available for inspection however I am driving it as it is my only car I have. Please let me know my next step. Thank you!

Started smelling a burning smell of my car was driven more then 5 miles from under the hood thought it could maybe be the oil. I got an oil change but that didn’t change the burning smell it comes through the vents if I have the button selected to us the outside air and to recycle the air in the cabin. There was a recall on this make and model for engine fires and I’m unsure if mine was one and if it was fixed as I just got this car a year ago.

While passing a vehicle car started missing and shut off with the engine locking up.No prior warning giving. Very dangerous situation.

The contact owned a 2012 Kia Sorento. The contact stated that while his wife was driving at 65 MPH, an abnormal fuel odor began to emit from the vehicle without warning. His wife was then waved down by a fellow motorist that alerted her that the vehicle had caught fire. The contact stated that his wife had difficulty stopping the vehicle as depressed the brake pedal. Once the vehicle was stopped, an unknown color smoke filled the vehicle's front cabin as she and the other occupants exited the vehicle. No occupants were injured and no medical assistance was rendered at the scene. The vehicle was extinguished by the fire department and a fire report was filed. In the fire report, the investigator linked the cause of the failure to NHTSA Campaign Number: 18V907000(Fuel System, Gasoline; Engine); however, his vehicle was not included in the recall. The vehicle was towed to an independent tow yard where it was deemed a total loss. The manufacturer was notified of the failure and an investigator was sent to diagnose the cause of the failure; the contact had yet to hear back from the manufacturer. The dealer was also notified about the failure. The failure mileage was approximately 143,000.

Mileage: 143,000

Was driving down the highway and went accelerate and seem my RPMS reach the top, then noticed vehicle was ‘off’ . Seemed to have no brakes or steering. It was dark and wintertime and my car died in the middle of the highway. Feel lucky to be alive with all the vehicles that nearly missed me.

was driving and no warning lights came on and then the engine seized up after buying it 3 months ago. then took towed to kia vw billings mt and they now have had the car for almost two weeks and none of my rights are being met and no communication back to me wont respond to several of my calls. i will be filing a lawsuit against either auto resource in billings mt for selling me a faulty vehicle or going after kia vw of billings mt for lost wages as i drive for a living and im disabled and have been treated very very poorly.

Engine started making noise. Took to Kia dealer who suddenly stated engine had to be fully replaced. Problem was confirmed by 2 Kia dealers. There were no warning signs, messages, lamps or indicators to the catastrophic nature of the engine failure needing to be fully replaced.

The contact owns a 2012 Kia Sorento. The contact stated while driving approximately 25 MPH, the vehicle lost motive power and stalled. The contact pulled over safely and restarted the vehicle. As the contact was restarting the vehicle there was a clicking noise. There was no warning light illuminated. The vehicle was towed to the local mechanic but no cause of failure was determined. The vehicle was towed back to the same mechanic who diagnosed the vehicle with a seized engine. The contact stated that the battery, check engine, and brake warning lights were illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Mileage: 110,000

Driving and all power stopped and vehicle had to cruise on a busy route. Car going downhill was able to turn into a restaurant parking lot a few hundred yards away. Lucky to escape cars going past on on the other side in which I had no choice but to turn into. My mechanic looked over vehicle and determine engine seized. Vehicle being towed to dealership where it was purchased for their evaluation this Friday. No warning lights. Dealership is stating that there are no recalls, but we will be covered if the connecting rod is at fault. One of the recalls 17V224000 or Kia's SC147 states that this engine, which was manufactured between Aug 2010 and May 2014 (Feb 2012), may have bearing wear resulting in engine seizing. I will have to await the dealerships diagnosis to answer some of the above fully.

I take very good care of my Kia, but over the last year I have been losing oil. The dealer said that it's consumption and command problem. We have not been able to get a hold of Kia. Please help.

We had some kind of fuel leak that caused smoke to come from the hood and the car to overheat. The check engine light did come on. We were on our way to the mechanic and the car died on us in the middle of the road. The car was taken to two different mechanics 3 different times. We had the thermostat housing replaced, the intake manifold, and the head gasket. Submitted documents to Kia showing our problem. They said they needed more proof showing there was some type of leak. I found the original papers today from the first mechanic that states "fluid leaking, smoke from under the hood, car shut down". I asked if I could submit those documents since they say exactly what Kia was looking for. I was told that those documents wouldn't make a difference in the outcome and they would not be reimbursing me anything on this matter. I have paid almost $3000 to have my car fixed and Kia will not reimburse for anything even tho I have the proof they told me that they needed. Kia has not been helpful at all through this matter. They have no intention of reimbursing me even tho my recall letter states they will if I have proof showing there was a leak and smoke coming from the engine. I received the recall letter 4-6 months after I had made the repairs.

We were traveling down the highway and without warning engine cut off. We were able to put in neutral and start back up and continue our drive. I took it to my personal mechanic and he replaced the charcoal cartridge (it was clogged), the cost was $750. 2 weeks later i was driving and while sitting at a red light, the engine cut off again. I put car in N and it started right back up. My mechanic then took the car to KIA to be evaluated and they found nothing. I drove car and 2 weeks later it did it again! slowing down for a red light ahead and engine cuts off. There is NEVER any warning to this, and it doesnt prmpt the check engine light to come on, so it is not showing any codes from the ECM. This is becoming a safety risk and needs to be solved. As this has occured 3 times in the last month.

The contact owns a 2012 Kia Sorento. The contact stated while driving approximately 45 MPH, the contact noticed that the check engine oil light illuminated. The contact heard some knocking sounds coming from the engine. The contact drove to her residence and refilled the engine oil reservoir with approximately three quarts of oil. The contact stated that all of the oil had leaked out and puddled on the driveway the following day. The contact had the vehicle towed to an independent mechanic. The failure was diagnosed and it was determined that the oil pressure switch needed to be replaced. The vehicle was repaired. The contact reported that the vehicle was still leaking oil. The manufacturer had been informed of the failure. The failure mileage was approximately 210,000.

Mileage: 210,000

When I acquired the 2012 KIA Sorento, in 2018, I noticed that it was burning oil; it also has a mild-to-moderate clicking sound. I received a notification from KIA, instructing me to take the unit to the nearest Dealer for repair. Said Dealer flatly refused to repair it, claiming that it had been imported from the Continental US to PR, a US Territory. I appealed their decision to no avail. My wife is the main driver of the Sorento, and I am extremely concerned for her safety. Can a Dealer "refuse" to obey/fulfill an Official Recall from the Manufacturer? Finally, just to give you an idea of the oil-consumption problem, I have to add a quart of synthetic oil every 200 to 300 miles. Now consider the price of oil nowadays. I would truly & humbly plead for your help on this matter. Thank you.

The contact owns a 2012 Kia Sorento. The contact stated that while driving approximately 35 MPH, the check engine warning light illuminated. The contact stated that the engine started knocking and then the vehicle stalled. The contact was able to restart the vehicle to get the vehicle home. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 149,000.

Mileage: 149,000

The contact owns a 2012 Kia Sorento. The contact stated while driving 10 MPH in a traffic circle the engine seized with several unknown warning lights illuminated. The vehicle was turned off and restarted however, the vehicle was shaking while driving back to the residence. The contact stated that the failure persisted. The contact stated that the RPM’s would rev without the accelerator pedal being depressed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 97,000.

Mileage: 97,000

The contact owns a 2012 Kia Sorento. The contact received a recall notification for NHTSA Campaign Number: 20V750000 (Engine). The vehicle was taken to the local dealer for the recall repair in January 2020. The dealer inspected the vehicle and diagnosed that no issues were found. The contact stated that while driving approximately 35-40 MPH, the vehicle decelerated to 20 MPH inadvertently. The contact depressed the accelerator pedal however, the vehicle would not exceed 40 MPH. The check engine warning light was illuminated. The contact was able to continue to drive the vehicle. The vehicle was taken to a second dealer (Ed Voyles Kia of Smyrna - Atlanta 2145 Cobb Pkwy SE, Smyrna, GA 30080) where it was diagnosed that the knock sensors malfunctioned and caused the vehicle to go on limp mode; however, the vehicle was not repaired. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the first dealer who updated the Knock Sensor Detection System (KSDS) software; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the engine replacement under NHTSA Campaign Number: 20V750000 (Engine) because the vehicle was out of warranty. A case was opened. The vehicle was not repaired. The failure mileage was approximately 112,705.

Mileage: 112,705

There was the smell of gasoline inside the cabin. Then the check engine light came on. Smoke began coming from the engine compartment. The fire completely engulfed the vehicle.

We were on our way home from the grocery when the oil light started coming on and off. We noticed a line of oil down the driveway, the car made a low kind of buzzing sound. Husband climbed under and looked. Massive oil leak, appeared to be coming from bottom of engine block around oil pressure sensor switch. Vehicle is a 2012 Sorento 3.5 liter with 90,000 miles. Kia said it is not on the recall list but this is the same problem with the vehicles that are on the recall list. Dealer wants nearly $1000 to fix the issue. My vehicle is parked and undriveable. We had no issues before this.

The engine shuts of going down the road. Can not be driven. Talked to mechanic, and they said to send in information as that is a common recap issue for Kia.

The car was running hot and I took it in and the mechanic said liquid was coming out of the head gasket. Kia gave me a quote to replace the engine. We were fearful the car would just shut off while driving with our infant son and hot engine air blowing through the vents. The vehicle was inspected by Greenway Kia in Franklin, Tennessee. The check engine light came on and I took it to the Kia Dealer.

As I was driving on the freeway, the vehicle started decelerating on its own. At that time All warning lights on the dashboard flashed including the engine light. As the vehicle decelerated, I put my foot on the brakes to slow down but the clutch jammed up as well as the steering wheel. At that point, I placed my foot on the emergency brake and maneuvered the wheel as best as I could to get into the emergency lane. There was absolutely no warning of the vehicle stalling or any known issues before this happened. Fortunately I avoided an accident that could have been fatal or injuries that could have occurred. The suv had no warning of any sort before this happened. The vehicle was towed to a Kia dealership. I spoke with a service rep there who previously worked on my recall and he stated it could have possibly been a rod-bearing failure. I feel that Kia should provide a loaner so that I could get to and from work.

oIL IS BURNING . rEPORTED ISSUE A YEAR AGO AND WAS TOLD NO ISSUE WAS FOUND, NOW i'M HAVING TO PUT 1 QUART OF OIL IN PER 4-5 DAYS

The contact owns a 2012 Kia Sorento. The contact stated while driving 40 mph and passing another vehicle and abnormal noise. The contact stated no warning light was illuminated. The contact was able to side of the road. The vehicle was not drivable. The contact towed the vehicle to independent mechanic and was informed the piston was needing to be replaced. The vehicle was not repaired. The contact towed the vehicle to another independent and was also informed the piston was needing to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING) , however the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 165,000.

Mileage: 165,000

The engine blew a piston or maybe a rod out of the bottom of the motor causing two big hole above oil pan bottom of motor will get pictures later

The contact owns a 2012 Kia Sorento. The contact stated while stationary, the vehicle stalled inadvertently and was unable to be restarted. The contact stated that the check engine and oil warning lights were illuminated. The vehicle was towed to a local mechanic where it was not diagnosed. The vehicle was next towed to a local dealer and was diagnosed with needing the engine replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 79,000.

Mileage: 79,000

The contact owns a 2012 Kia Sorento. The contact stated that while driving 70 MPH, there was a knocking sound coming from the vehicle when the brake pedal was depressed. The vehicle was towed to the dealer and diagnosed with complete engine failure from the engine block. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 170,000.

Mileage: 170,000

This vehicle has an oil consumption problem. It has shown on separate oil consumption tests from the dealer, that the vehicle is consuming oil at an abnormal rate. The vehicle does not have any visible oil leaks. I feel unsafe driving this car because in the past, I've experienced shakiness on the freeway and loss of acceleration, which forced me to quickly exit the freeway.

While driving the vehicle it felt smooth and after a while a clicking sound started very faintly. I stopped at a red light and when I tried to accelerate at the green light the engine stalled and wouldn't power the vehicle. Everything worked well except the engine, it was locked. My safety and my passengers safety were put at risk because I was driving the vehicle on the street and it could've gave out while driving causing a major accident by an intersection. The issue has been address by an independent mechanic who stated a full engine is needed. The vehicle is currently on its way to a Kia dealership. There were no other lights or signed of engine failure.

I doing oil change every 3 month. The engine light was on and lost power immediately when I was driving on the road. Brought to auto shop, they told me the engine oil was leaking pretty bad , and it will cost me $7k to put a new engine in. I’m at a tough situation.

We bought this 2012 Kia Sorento on November 2018, never miss a oil change. But The engine light was flashing and lost power immediately when I was driving on 09/10/21, my husband and me bought it to auto shop they told us the oil was leaking caused the engine problem, and we’ve to replace the engine. They also mentioned kia is recalling 2012 Kia Sorento because engine problem. We called Kia customer service but they said we haven’t upgraded a software which we just received a software update notification on 09/06/21, so they couldn’t fix this problem for free. Shall NHTSA help me figure out is it my problem or their? Thank you very much!

The contact owns a 2012 Kia Sorento. The contact stated that on the startup of the vehicle, the engine would begin to knock and blue smoke would emit from the muffler. The contact stated no warning lights were illuminated. The vehicle was diagnosed by the dealer with needing gaskets replaced but the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

Mileage: 94,000

The contact owns a 2012 Kia Sorento. The contact received a recall notification for NHTSA Campaign Number: 20V750000 (Engine). The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated while driving 60 mph and changing lanes, the vehicle inadvertently stalled and lost power. There were no warning lights illuminated. The contact veered to the side of the road and was unable to restart the vehicle. The vehicle was towed to an independent mechanic who could not determine the cause of the failure. The vehicle was then towed to Sansone Kia (90-100 US-1 North, Avenel, NJ 07001) who diagnosed that the engine needed to be replaced and the failure was related to the recall. The dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was repaired but consumer could still smell the gas leak. The approximate failure mileage was 77,250.

Mileage: 77,250

The vehicle has been diagnosed with oil leaking out through the exhaust. On July 31st, 2021 I was on the highway and my car started making a loud clicking sound. It lost power and the engine light came on blinking. The safety of others and myself/passenger was in danger as it lost power on the highway and the speed limit was 75.

Hi, I get my car fixed at the dealer Inver Grove Kia in West Saint Paul in Minnesota. There is s problem with my suspension. With that being said, the first problem was my sway bar and that was not fixed correctly. I am now hearing the same noise on the passenger side of SUV and they are telling me it is strut. I need to have all information and recalls sent to me. Then dealer is not looking into other problems that the 2012 Kia Sorento has right now. The dealer has put me in a bad situation and also in danger with not inquiring more about the suspension problems associated with my 2012 Kia Sorento. https://www.lutherkiamn.com/?utm_source=gmb&utm_medium=organic

Engine suddenly lost power while on 125 mile road trip. Tachometer flat lined at 60 mph and speed and engine power rapidly decreased ( as if in creeper mode) and I was not able to accelerate above the 20 mph , enough to get to the shoulder. I was towed to the Kia dealership and after a day the couldn't replicate the problem as the vehicle returned to it's proper operational mode. This happened again 3 weeks later at 80mph in the center lane under cruise control with the same issues, sudden loss of power, inability to accelerate and no tachometer reading yet still running at idle. This time I pulled into a gas station and took the battery cable off for 5 minutes then replaced it. The vehicle became fully operational and I drove another 125 miles home. I bare was able to get over as I couldn't accelerate the vehicle and had to creep up the exit ramp. This being extra hazardous as it was nightfall and both times I had my 2 year old grandson with me. If I was in the left lane I would not have been able to make it across the highway and possibly would have caused a major back up putting myself, grandson and the other drivers on the road at risk of a collision...There are many blogs in line with Kia owners reporting this same problem and with no resolution if the dealerships can't replicate the problem while they have the vehicle.

Car will shut off randomly while driving. Usually slowing down or speeding up in the 0 to 30 mph zone. Does not show any codes for KIA or my mechanic to read. Car will not restart for about 20 seconds. Car will slow down and loose all RPM's of it doesn't shut all the way off and will only run 20mph until I can get off the road and restart it.

Miles on vehicle is at 130,000 miles and never missed an oil change however noticed at 125,000 miles that it has really started to burn oil. Took to the Kia dealership and they told me that I could be eligible for a free engine replacement and I needed to pay for a engine oil consumption test. Paid the amount and engine failed and I figured I'd go the the next necessary step for the replacement however they then told me it didn't cover oil consumption...Took vehicle to different shop and will cost me $4,400.

Hello,My engine began to make a knocking noise and high rev when started approx. 2 weeks from today. I took it to a local mechanic, Archers automotive, Whittier, Ca., and he advised that I needed a new engine. The mechanic advised me of numerous recalls on the 2012 Kia Sorento engine and recommended I take it to the dealer. I made an appointment with Kia Cerritos and about a week later I took it to Kia in Cerritos, Ca. on 06/02/21. On 6/4/21 I was advised by Service advisor "Ryan" i needed a new engine, I advised Ryan that I am the original owner who purchased this vehicle new and I advised him there are numerous recalls and safety issues with the 2012 Sorento but I was advised my engine for some reason is not recalled. I advised him It is obvious Kia has an engine issue with their 2012 Sorento based on the recalls and the numerous complaints on the web.There were no warning lights of an engine issue. The moment I noticed an issue with how the engine was sounding I took it to a mechanic and then to Kia Cerritos. It had been inspected by Kia Cerritos by a mechanic and on a diagnostic machine. When I initially asked for the reason why the engine needed replacing, On 6/4/21, I was advised the mechanic did not list any reasons. When I asked for the service codes I was advised the mechanic misplaced the diagnostic print out and he had to put it on the machine again, which leads me to believe they initially did not test it on the machine. I was told by Ryan at 10am I would get a call back that day, no call. On 6/5/21 Ryan at Kia Cerritos advised me the engine needs replacing and the cost would be $10,000, but they could not say why because the bearing test used on 4cyl recall engines would not work for 6cyl engines but he advised the "sound" it makes is similiar to the recall engines. My vehicle is available, anytime, within a reasonable distance from zip code 90604,  for inspection from NHTSA and anyone from Kia.I look forward to hearing from you. I have included all ppw

Since purchase of the Vehicle there has been non stop issues with the engine and cooling system. I had the engine replaced after purchase which took 2 months and now the Vechicle started to smoke again and a smell of burning rubber. I took it to the dealership to have repaired and the entire cooling system was replaced, only weeks after the same issue occurred again to find out it was now the water pump that was not replaced. Researching to resolve the car has serveral recalls for the same exact issues that have been occurring. My concern is the safety of me and my children and the unknown of being repeatedly charged for a vehicle that was sold knowing that it was not in good standing with the State for Odometer Variance.

2012 Kia Sorento, approx. 135,000 miles, driven by my daughter who is away at college. Vehicle is rapidly losing oil, but it is not leaking/dripping or smoking. At a recent regularly scheduled oil change (which was done sooner than recommended) the mechanic advised that no oil drained out. Over the next several days and 550 miles later, my daughter needed to add two quarts of oil just to get the dipstick level to "low". I have read numerous complaints from Sorento owners with the same issue, who have been told they need a new engine. Our vehicle is no longer under warranty, but that may be a moot point as I have also read that Kia is somehow not repairing the ones that are still under the original manufacturer warranty. I am concerned about the safety of my daughter driving a car that may experience sudden engine failure. For now, she is adding oil every week until we can get the car diagnosed.

Driving on the highway the suv completely shutted off, we almost died with my 1 year old daughter. I was able to start it again, within 2-3 minutes the engine seemed very weak, stalled again. Never had any issues prior. The only sign was the oil light was on, (it was never on before) we checked the oil, it was fine, 3/4 full. The engine is dead, with only 40k miles. I'm lucky to be alive.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ROD BEARING WAS WORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.

Mileage: 174,000

I HAD TAKEN MY VEHICLE INTO KIA ON 02/22/21 TO HAVE THE ENGINE LOOKED AT BECAUSE IT IS KNOCKING, AND I AM EXPERIENCING LOSS OF POWER, BURNING SMELLS, JERKING, STALLING, HAVING TO ADD OIL IN MY SUV WEEKLY. WE ALREADY REPLACED THE VALVE COVER GASKET TWICE, AND ALSO THE HIGH FUEL RAIL SENSOR, SPARK PLUGS PRIOR TO TAKING IT BACK TO THEM. WE HAD A CERTIFIED MECHANIC DO THE REPAIRS FOR US. MY SUV WAS AT KIA A TOTAL OF 45 DAYS THOUGH AND I GOT MAYBE FOUR PHONE CALLS, ONE THEY JUST TOLD ME I NEED A NEW ENGINE AND THE ISSUES ARE RELATED TO ISSUES PERTAINING TO THE RECALL. THE OTHERS WERE ABOUT THE AIRBAG RECALLS THAT NEEDED TO BE DONE, AND ARE NOT EVEN FULLY COMPLETE. I WAS TOLD BY A GENTLEMAN NAMED DAVID TO DRIVE IT WHEN I GET IT BACK UNTIL IT SEIZES OR STARTS KNOCKING, WHATEVER COMES FIRST. I TOLD THEM EVERYTHING ELSE THAT'S BEEN HAPPENING WHEN I TOOK IT IN SO THEY KNOW. I WAS TOLD UNDER KIA GUIDELINES THAT KIA WOULD NOT PUT A NEW ENGINE IN MY VEHICLE UNDER THE RECALL EVEN THOUGH MY ENGINE IS PART OF THE RECALL UNTIL SOMETHING ACTUALLY HAPPENS. THAT IS NOT SAFE! I HAVE CHILDREN AND I DON'T WANT TO GET HURT OR MY CHILDREN TO GET HURT IF IT SEIZES WHILE DRIVING IT, AND THEN THERE IS THE FIRE RISK WITH IT ALSO THAT I RECEIVED A LETTER FOR. I AM REALLY CONCERNED AND FRUSTRATED. IT WONT EVEN PASS SMOG RIGHT NOW UNTIL IT HAS A NEW ENGINE AND I CANNOT EVEN GET MY TAGS AND REGISTRATION WHICH I PAID FOR UNTIL IT PASSES SMOG. HERE I AM ALSO PAYING A CAR PAYMENT MONTHLY ON THIS THING WHEN CLEARLY THE ENGINE IS FAILING BECAUSE IT IS A BAD ENGINE. ALL I DID WAS DRIVE IT AROUND TOWN TAKING MY KIDS TO SCHOOL AND BACK AND FORTH TO WORK. I FILED TWO COMPLAINTS TO KIA REGARDING THESE ISSUES AND HAVE NOT GOTTEN ANY RESPONSES, THEY HAVE TREATED ME LIKE CRAP. WHEN I PICKED UP MY SUV IT WAS COMPLETELY OUT OF GAS, IT HAS NO OIL IN IT, IT WAS DIRTY AND MY BRAND NEW BATTERY WAS DEAD.

ON APRIL 9,2021 I WAS DRIVING HOME THE ENGINE STARTED MAKING A NOISE AND SMOKING. I PULLED OVER AND CALLED A TOW. THE MECHANIC TOLD ME ON MONDAY 12TH THE ENGINE NEEDED REPLACEMENT. I FOUND OUT ABOUT THE KIA ENGINE RECALL LAST WEEK. I NEVER RECEIVED A LETTER OR HEARD FROM KIA BEFORE. I NEED TO KNOW HOW TO HANDLE THIS AND WHAT STEPS I CAN TAKE.

Mileage: 194,000

THE CAR ENGINE CAUGHT FIRE WHILE I WAS DRIVING. ANOTHER DRIVER NOTIFIED ME SO I COULD PULL OVER. THE ENGINE FIRE DESTROYED THE CAR. I NOTIFIED KIA 1 MONTH LATER, BUT THE CAR HAD ALREADY BEEN INSPECTED/DESTROYED BY USAA. KIA REFUSED ACCOUNTABILITY (EVEN THOUGH KIA WAS FINED BY THE GOVT FOR CARS OF THIS MAKE/MODEL WITH THIS ISSUE).

Mileage: 60,000

MY AIRBAG LIGHT IS JUST ON, I HAVE NOT BEEN IN ANY ACCIDENTS OR MY VEHICLE HAS NOT BEEN HIT FOR THE AIRBAG LIGHT TO BE ON. MY CHECK ENGINE LIGHT IS ON AS WELL. AND BACK WIND SHIELD WASHER FLUID IS NOT COMING OUT. WHEN I NOTICED THESE ISSUES MY CAR WAS STATIONARY.

CAR STALLS OUT WHILE DRIVING THEN I HAVE TO PULL OVER AND RESTART IT AND IT HAS A JERKING TO IT WHEN THIS HAPPENS

Mileage: 280,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 45 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED AFTER THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CALLED THE LOCAL DEALER CMA'S COLONIAL KIA (2300 WALTHALL CENTER DR, SOUTH CHESTERFIELD, VA 23834, (804) 431-3838) REGARDING AN UNKNOWN RECALL FOR THE ENGINE TO BE PERFORMED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE REPAIR WAS PENDING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,093.*DT *JB

Mileage: 94,093

MY ENGINE NEEDS WORKED ON AS OF 02/2021, THERE'S SOME TICKING NOISE COMING FROM MY ENGINE EVEN THOUGH I KEEP THE OIL CHANGED LIKE THE CAR REQUIRES EVERY 3-5 MONTHS SINCE I HAVE HIGH MILEAGE.I MADE THIS REQUEST TO CHECK FOR RECALLS ON MY VEHICLE(MAKE MODEL & YEAR) I BOUGHT THE CAR FEBRUARY 2019. MY LEFT PARKING LIGHT STOPPED WORKING ALMOST A YEAR AGO SO I THINK IT COULD BE ELECTRICAL.

PLEASE SEE ATTACHED EMAIL SENT TO NHTSA .. I WAS ADVISED TO FILE A COMPLAINT. I NEED HELP! THIS ISSUE IS GETTING WORSE. PLEASE FEEL FREE TO CONTACT ME ANYTIME REGARDING DOCUMENTATION. IF YOU DO NOT REACH ME DIRECTLY, FEEL FREE TO SPEAK WITH MY WIFE [XXX]. SHE CAN ALSO ATTEST THE ISSUES WE HAVE. THIS IS CONSTANT WHETHER IN PARK , DRIVING , IDLING. ALSO RECENTLY WE HAVE NOTICE THE LIGHT TO SIGNAL A MALFUNCTION IN THE AIR BAGS KEEPS COMING ON. IT ALSO FLASHES FOR A FEW MINUTES AT A TIME. PLEASE LET ME OR MY WIFE KNOW WHAT DOCUMENTS YOU NEED AND WE WILL GET THEM TO YOU IMMEDIATELY! THANK YOU FOR YOUR HELP WITH THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JERRY SEINER KIA SOUTH JORDAN (10301 S JORDAN GATEWAY, SOUTH JORDAN, UT 84095, (801) 506-6283) AND WAS DIAGNOSED WITH AN OIL LEAK. THE DEALER ALSO CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

I WAS DRIVING AND THE CHECK ENGINE LIGHT JUST STARTED TO FLASH, AND THE CAR JUST DIED ON ME. I COSTED OFF TO THE EMERGENCY LANE AND WAS TOWED TO MY GARAGE. I TRIED TO START THE CAR AND LOUD BANGING AND RATTLING STARTED, IT SOUNDS LIKE A CRANK SHAFT IS BEING THROWN ROUND.

Mileage: 97,065

ON 1/28/2020 AT 8 PM DURING A SNOW STORM, I HAD BEEN DRIVING NORTH ON HWY 41 AND HAD ENTERED THE CITY OF MARINETTE AND WAS DRIVING APPROXIMATELY 20 MILES PER HOUR. I MADE A RIGHT TURN ONTO A CITY STREET AND SUDDENLY WITH NO WARNING THE ENGINE JUST STOPPED. NO CHECK ENGINE LIGHT NO NOTHING. I MANAGED TO COAST OVER TO THE SIDE OF THE ROAD AND ATTEMPTED WITHOUT SUCCESS TO RESTART THE VEHICLE. I CONTACTED KIA AND WAS TOLD THEY WOULD NOT CONSIDER ASSISTING ME WITH ANY REPAIRS UNLESS THE VEHICLE WAS INSPECTED BY A DEALER. I PAID $200 TO HAVE THE VEHICLE TOWED APPROXIMATELY 65 MILES TO DORSCH FORD IN GREEN BAY WISCONSIN, THE DEALER WHERE IT WAS PURCHASED. I WAS INFORMED THE ENGINE HAD SEIZED UP AND WOULD HAVE TO BE REPLACED AT MY EXPENSE FOR APPROXIMATELY $10,000 AS THE WARRANTY HAD RECENTLY EXPIRED. I CONTACTED KIA AGAIN TO INQUIRE ABOUT A SAFETY RECALL (SC147) THAT I HAD LEARNED ABOUT ONLINE WHERE THE 2012 KIA SORENTO WAS EXPERIENCING CATASTROPHIC ENGINE FAILURE DUE TO A MACHINING ISSUE WITH THE ENGINE DURING MANUFACTURING THAT CAUSED BEARINGS TO WEAR RESULTING IN ENGINE SEIZURE. I WAS ADVISED THIS RECALL WAS ONLY FOR THE 4 CYLINDER MODELS NOT THE 6 CYLINDER WHICH IS WHAT I PURCHASED. I COULD NOT AFFORD TO PURCHASE A NEW ENGINE FOR THIS VEHICLE. THE DEALER OFFERED ME $100 TO JUNK IT. I PAID APPROXIMATELY $30,000 FOR THE CAR AND IT WAS SERVICED DILIGENTLY AT THE DEALER. MY LOCAL MECHANIC SUGGESTED REPLACING THE ENGINE WITH A USED ENGINE WITH MORE THAN 100,000 MILES ON IT FOR $5000 FROM ANOTHER VEHICLE BUT WAS ADVISED I WOULD ONLY HAVE A 90 DAY WARRANTY AND THE SAME THING COULD HAPPEN. I DID NOT THINK THIS WAS A VERY GOOD IDEA SO THE VEHICLE IS SITTING IN MY GARAGE.

Mileage: 130,000

THE ENGINE STOPPED, I HAVE TO BUY A USED ENGINE, WHICH I HAVE THE DOCUMENTS TO SHOW.

Mileage: 106,406

I HAD A BURNING OIL SMELL COMING INTO THE CAB OF THE CAR AND SMOKE POURING OUT OF THE ENGINE. I WAS DRIVING HOME AND NOTICED IT WHEN I GOT HOME FROM WORK. WE TOOK IT TO THE KIA DEALERSHIP THE NEXT DAY AND IT SMELLED BAD, BUT DIDN'T OVERHEAT. I TOOK IT IN AND IT HAD MULTIPLE OIL AND FUEL LEAKS. THEY REPLACED THE VALVE COVER GASKET AND FUEL LINE AND RESEALED THE FRONT COVER AND LOWER OIL PAN. THIS IS VERY SIMILAR TO ANOTHER RECALL (RECALL #20V750000) THEY HAVE ON A DIFFERENT 2.4L ENGINE. I CALLED THE CUSTOMER RELATIONS AT KIA AND THEY SAID THAT NO ISSUES HAD BEEN RELATED, BUT I'VE HAD MANY OTHER RECALLS ON MY ENGINE ALREADY AND HAVE A WARRANTY ON IT.

Mileage: 124,515

ENGIN STOPPED IN THE HIGHWAY DIDN'T START AFTER THAT. ALL THE SERVICES DONE IN THE DEALERSHIP. NOTHING WRONG EXCEPT ENGINE FROZEN. DEALER TRIED TO START CRANK MANUALLY BUT DIDN'T TURN. I WENT THROUGH THE DEALER FOR NESSASORY HELP BUT FAILED. STILL THE CAR SITTING IN GARAGE IN MY HOUSE SINCE THAT. I GOT ALL THE PROOFS OF THE SERVICES AND THE BLACK AND WITE PRINT OUTS OF THE DEFECTS WHICH MENTIONED. DEALER DIDN'T HELP ME AND I AM STILL TRYING TO FIND A LAWYER TO GO AGAINST THE COMPANY FOR THE REFUSAL FOR FIXING MY VEHICLE.

Mileage: 127,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS BEING DRIVEN TO AN INDEPENDENT MECHANIC HOWEVER, HALFWAY THROUGH THE JOURNEY, THE ENGINE MOUNT FRACTURED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHERE IT WAS INSPECTED AND DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

LEAKING FUEL AND NOW CAR NEEDS NEW ENGINE.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE AS THE VEHICLE WAS IN A IDLE MOTION. THE CONTACT STATED THAT AN ABNORMAL NOISE APPEARED WITHOUT WARNING. NO LEAKS WERE PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE CONTACT DID MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE DIAGNOSED TEST WAS RAN. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 157,000

VEHICLE ENGINE DIED WHILE ACTIVELY DRIVING ON MAIN ROAD. LUCKILY, TRAFFIC WASN'T TOO BAD ON THIS ROAD, BUT WE COULD HAVE VERY EASILY BEEN SERIOUSLY INJURED IN A CAR ACCIDENT BECAUSE OF THE SITUATION. VEHICLE WAS OPERATING FINE UNTIL THIS MOMENT, NEVER HAD ANY ENGINE ISSUES UNTIL THIS MOMENT, AND VEHICLE MAINTENANCE WAS KEPT UP WITH.

Mileage: 83,000

I WAS DRIVING ON A BUSY STREET AND MY KIA STARTED MAKING A RATTLING NOISE WHEN I PRESSED ON THE GASAND THEN MY CHECK ENGINE LIGHT CAME ON CHECK BATTERY LIFE AND THE OIL LIGHT AND THEN IT DIEDWHILE I WAS DRIVING

Mileage: 55

WHILE DRIVING MY 2012 KIA SORENTO ON THE FWY. THE ENGINE STALLED WITH NO WARNING. THE CHECK ENGINE LIGHT CAME ON...I WAS ABLE TO PUT CAR IN NEUTRAL AND RESTART. IT RAN FINE, BUT CHECK ENGINE LIGHT REMAINED ON. THERE WAS NO APPARENT SOUNDS OF ENGINE TROUBLE ...SO I CONTINUED MY ROUTE. THE NEXT DAY IT STARTED FINE, NO BAD NOISES, BUT CHECK ENGINE LIGHT WAS ON...I WAS ABLE TO DRIVE FOR APPROXIMATELY 20 MILES UNTIL IT STALLED AGAIN WHILE ON FWY. WAS ABLE TO RESTART, BUT COMPRESSION WAS LOW ON ENGINE, SO I PULLED OFF AND HAD IT TOWED TO SHOP. THEY TOLD ME THE OIL WAS DOWN 4 QTS. AND HAD CATASTROPHIC ENGINE FAILURE. MY COMPLAINT IS THE OIL LIGHT NEVER CAM ON. I'VE SEEN OTHER COMPLAINTS SIMILAR TO THIS...I'M WONDERING IF YOU ARE DOING ANYTHING TO RECTIFY THIS PROBLEM?

Mileage: 96,000

VEHICLE ENGINE SEIZED WHILE ACTIVELY DRIVING NEARLY CAUSING AM ACCIDENT.

Mileage: 83,000

WHILE DRIVING THE VEHICLE UNDER NORMAL OPERATING CONDITIONS THE TACHOMETER WILL DROP TO ZERO AND THE CAR WILL START TO SPUTTER AND STALL. THIS OCCURS INTERMITTENTLY SOMETIMES WHILE ON THE HIGHWAY SOMETIMES AT STOP LIGHTS OR STOP SIGNS. THIS VEHICLE ONLY HAS 142K MILES AND HAS HAD THE CAM SENSORS REPLACED BY THE DEALERSHIP BUT IS STILL HAVING ISSUES THAT THEY DON'T WANT TO TRACK DOWN.

Mileage: 142,000

CAR NEVER HAS HAD ENGINE ISSUES AND GETS REGULAR, ROUTINE MAINTENANCE. I HAD MY OIL CHANGED THREE WEEKS AGO AS I DO EVERY FEW THOUSAND MILES. I WAS DRIVING THE OTHER DAY AND THE ENGINE STARTED TO SIEZE. THE OIL PRESSURE LIGHT CAME ON WHILE DRIVING. THERE WAS NO OIL IN THE CAR. CAR WAS TOWED TO MECHANIC AND NO CRACKS/LEAKS WERE FOUND. THERE IS A SAFETY RECALL CURRENTLY FOR THE ENGINE BEARINGS BEING PREMATURELY WORN CAUSING ENGINE TO MALFUNCTION AND SIEZE. MY VIN WAS NOT LISTED UNDER THIS RECALL, HOWEVER, THE MECHANIC SUGGESTED IT IS AN INTERNAL/ENGINE PROBLEM, THUS QUITE LIKELY DUE TO THESE WORN BEARINGS IN THE ENGINE.

Mileage: 214,000

TL* THE CONTACT OWNS A 2012 KIA SORRENTO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING THROUGH A SNOW STORM AND THE VEHICLE STALLED SEVERAL TIMES. THE WIFE PULLED THE VEHICLE OVER AND CALLED FOR A TOW AND A NEW BATTERY WAS BOUGHT AND THE OLD ONE WAS REPLACED. THE FAILURE RECURRED ON THE SAME DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHO OBSERVED THE VEHICLE SHUTTING ON AND OFF AND REFERRED THE CONTACT TO DANBURY KIA (100A FEDERAL ROAD, DANBURY, CT 06810, (203) 730-5737). THE DEALER RECOMMENDED THE STARTER BE REPLACED. THE REPAIRS WERE COMPLETED BUT THE VEHICLE LOSS ACCELERATION THE SAME DAY AFTER IT WAS PICKED UP AND SHUT OFF WHEN IT WAS PULLED OVER. THE VEHICLE WAS TOWED BACK TO THE DEALER AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

HI I AM WRITING YOU ON BEHALF OF MY KIA SORRENTO 2012 I'VE BEEN HAVING PROBLEMS THE LAST PAST NINE MONTHS AFTER MY CAR WOULDN'T START I SUPPOSEDLY ASSUMED IT WAS THE BATTERY SO I HAD THE BATTERY CHANGED IN THE LOCK AT THE BATTERY IS ABOUT 78 YEARS OLD SO I CHANGED IT AFTER CHANGE THAT STILL DRAIN AFTER EVERY MONTH MY CAR WOULD JUST TURN OFF IN THE MIDDLE OF ME DRIVING OR STOPPING AT A STOP SIGN WHEN I PUT MY AC OR MY HEATER ON IT DROPS IDLE AND IT MAKES THE CAR REALLY HEAVY TO THE POINT WHERE IT FEELS LIKE IT'S HOLDING BACK MY CAR HAS BEEN DOING THIS OCCASIONALLY OFTEN ON WHERE I'LL BE DRIVING A LONG DISTANCE OR A SHORT DISTANCE WITH THE AC ON AND AS I'M PARKING TURN OFF THE AC IN THE CAR WHILE I GO UP AND DOWN AND WILL DROP IDOL AND JUST TURN OFF THE VEHICLE WITHOUT ANY SPIDERS I DO NOT KNOW WHAT'S GOING ON WITH THE VEHICLE I'VE HAD IT CHECKED OUT EVERY MONTH FOR THE LAST PAST NINE MONTHS AND PAID FOR THE DIAGNOSIS WHICH THEY ALWAYS KEEP ON TELLING ME THERE'S NOTHING WRONG WITH THE VEHICLE I HAVE LOOKED UP MY VEHICLE VIN NUMBER AND HAVE PUT IN THE NHTSE NUMBER AND I HAVE A FORM YOU RECALLS AND THEY LOOK LIKE ENGINE CESAR AN ENGINE FIRE

I WAS DRIVING AND SUDDENLY HEARD A KNOCKING NOISE UNDER THE HOOD AND THEN ALL OF THE LIGHTS CAME ON AND IT BROKE DOWN AND I HAD TO PULL OVER ON THE SIDE OF THE ROAD THEN IT STARTED SMOKING AND THEN IT CAUGHT FIRE. THIS ALL HAPPENED WITHIN 20 MINUTES ON 12/10/2020. IT WAS IN COBB COUNTY GA OFF OF EW CONNECTOR AND IN BETWEEN FONTAINE RD AND FLOYD RD.

Mileage: 138,693

TL* THE CONTACT OWN A 2012 KIA SORENTO SX. WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO DECREASE IN SPEED. THE CONTACT PULLED OVER TO THE SIDE THE ROAD. AS THE VEHICLE STALLED SHE NOTICE BLACK SMOKE COMING FROM UNDERNEATH THE HOOD. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT TOWED TO INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 150,000.

Mileage: 150,000

AT APPROXIMATELY 120K MILES, WE RANDOMLY CHECKED THE OIL PRIOR TO TAKING A ROAD TRIP AND NOTED THE DIP STICK WAS DRY. THE CAR WAS DOWN SEVERAL QUARTS OF OIL. NO OIL LIGHT EVER CAME ON. SINCE THEN THE CAR HAS BEEN EVALUATED BY MORE THAN ONE MECHANIC WITH NO LEAKS FOUND. THE CAR HAS HAD ROUTINE MAINTENANCE AS RECOMMENDED SINCE IT WAS PURCHASED. IT REQUIRES A QUART OF OIL ABOUT EVERY 500-700 MILES.

Mileage: 120,000

I WAS DRIVING ON THE HIGHWAY GOING FROM ARIZONA TO UTAH, SUDDENLY I HEAR A LOUD KNOCKING NOISE COMING FROM THE ENGINE. THE CAR STARTS LOSING POWER AND THEN COMPLETELY SEIZED UP, LUCKILY WE WERE ABLE TO PULL OVER. WE TURNED OFF THE CAR AND TRIED TO TURN IT ON AGAIN BUT IT WASN'T TURNING ON.

Mileage: 150,000

I WAS DRIVING AND HEARD A KNOCKING SOUND. I CAME TO A STOP SIGN AND THE CAR STALLED. IT RESTARTED BUT HAD NO POWER. I TURNED AND TRIED TO GO A LITTLE FURTHER HAD NO POWER. I MANAGED TO GET THE CAR OFF ROAD AND INTO THE BYPASS LANE. CAR WOULD NOT START AGAIN. I HAD TO CALL FOR TOW TRUCK.

Mileage: 130

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE AND OIL LEVEL WARNING LIGHTS ILLUMINATED. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE VEHICLE WAS PUSHED TO THE NEAREST PARKING LOT. THE CONTACT HAD THE VEHICLE TOWED TO HER RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND DIAGNOSED THE VEHICLE WITH AN ENGINE ROD BEARING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

Mileage: 170,000

VEHICLE WAS BEING DRIVEN AND COMPLETELY SHUT OFF, CAME TO A STOP AND STARTED TO SMOKE, A FIRE IGNITED AND CONSUMED THE FRONT END

Mileage: 100,000

ENGINE SEIZED WHILE ROLLING TO A RED LIGHT.

Mileage: 110,000

THE MOTOR SEIZED CAUSING THE VEHICLE TO STALL. I WAS DRIVING WINDING MOUNTAIN ROADS AT A CONSISTENT 40-45 MPH AND WHEN I TOOK ONE OF THE CURVES, THE MOTOR SEIZED CAUSING THE POWER STEERING TO ALSO FAIL. WHICH MADE IT VERY DIFFICULT TO STEER AWAY FROM THE CLIFF ADJACENT TO THE ROAD. MY MECHANICS REPLACED MY MOTOR BUT SAID THE ORIGINAL MOTOR WAS COMPLETELY SEIZED TO THE POINT THAT HE COULDN'T WORK ON IT.

Mileage: 135,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GREENWAY KIA OF RIVERGATE, 1536 GALLATIN PIKE N, MADISON, TN 37115, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THE DEALER ONLY COMPLETED AN OIL CHANGE. THE CONTACT ALSO STATED THAT WHILE DRIVING, A VERY BAD KNOCKING NOISE OCCURRED THAT WAS COMING FROM THE ENGINE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT MENTIONED THAT THE VEHICLE WAS JUST PURCHASED SOMETIME IN FEBRUARY FROM THE SAME DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

VEHICLE WAS IN MOTION WHEN THE ENGINE FAILED ON A MAJOR HIGHWAY. REPLACED ENGINE 2-3 YEARS AGO FOR THE SAME REASON, TURNED INTO LOCAL KIA DEALERSHIP AND THEY REFUSE TO REPLACE THE ENGINE SAYING ITS NOT COVERED UNDER WARRANTY. THE DEALERSHIP IS REFUSING TO DO A FULL INSPECTION OF THE ENGINE. CONTACTED KIA CONSUMER AFFAIRS AND THEY'RE ALSO REFUSING TO LET DEALERSHIP PERFORM A FULL INSPECTION OF THE ENGINE TO DETERMINE CAUSE OF FAILURE. VEHICLE HAS BEEN AT MONROEVILLE KIA SINCE 06/12/2020 AND THEY HAVE BEEN EXTREMELY POOR IN KEEPING US UPDATED OF PROGRESS OR NOT. KIA RECALL NUMBER SC147 NHTSA NUMBER 17V224000

Mileage: 132,450

WHEN ME AND MY HUSBAND PURCHASED THE SUV USED IN 2016 FROM A HUYNDAI DEALER THAT IS LOCAL, THERE HAS ALWAYS BEEN A SENSOR LIT THAT WE HAD NO CLUE WHAT IT WAS. WE WERE NEVER TOLD ANYTHING ABOUT IT, THEY TOLD US THE VEHICLE WAS IN GOOD CONDITION THAT IT WAS INSPECTED AND EVERYTHING. WE TOOK THE SUV TO KIA IN 2019 TO HAVE THE OIL CHANGED, AND HAD THEM CHECK THE MOTOR TO SEE IF THEY COULD EXPLAIN WHY WE WERE GOING THRU OIL WEEKLY. WHILE WE WERE THERE THE SERVICE PERSON TOLD US THAT THE OCS MAT DOES NOT FUNCTION THAT IT NEEDS REPLACED AND THAT IS WHAT THAT SENSOR IS FOR WHICH WE WOULD HAVE NOT KNOWN AND THE DEALER THAT SOLD IT TO US NEVER TOLD US ANYTHING. I FIGURED IT WAS A WEIGHT SENSOR FOR A CHILD AS I AM NOT AN EXPERT ON THE SAFETY OF VEHICLES.... ALSO, WE WERE TOLD THAT WHEN THE DEALER SOLD US THE VEHICLE AS IS THAT THEY NEVER HAD A SAFETY INSPECTION DONE PRIOR TO PUT IT ON THE LOT. THE LAST DOCUMENTED SAFETY INSPECTION ON THE VEHICLE WAS DONE WHEN IT WAS SOLD BRAND NEW WHEN THE FIRST ORIGINAL OWNER BOUGHT IT FROM THE KIA LOT I BELIEVE IN ANOTHER STATE. KIA TOLD ME THAT THEY HAVE TO DO THE SAFETY INSPECTION BEFORE SELLING IT ON THE LOT BECAUSE A NON KIA DEALER SOLD US THE VEHICLE. I DID CONTACT CALIFORNIA STATE ABOUT MY COMPLAINTS AND WAS TOLD THERE WAS NOTHING THAT I CAN DO TO PROVE I DIDN'T CAUSE IT BUT I HAVE NEVER BEEN IN ANY ACCIDENT IN THE SUV THAT WOULD CAUSE THE AIRBAGS TO GO OFF..... I AM DRIVING DAILY WITH MY CHILDREN IN THE CAR WITHOUT WORKING AIRBAGS. I CANNOT AFFORD TO REPLACE THE OCS MAT AND I BELIEVE I SHOULDN'T HAVE TO. ALSO, WE HAVE HAD ISSUES WITH OUR GASKET THAT WE HAD TO GET FIXED, WE ARE CONSTANTLY GOING THRU OIL AND WE ONLY DRIVE IT AROUND TOWN. WE ARE HAVING TO ADD OIL IN IT EVERY WEEK SO THE ENGINE DOES NOT BLOW. WE NOW HAVE A VACUUM LEAK IN THE GASKET.

I OWN A 2012 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 150000.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE STALLED AND SHUTOFF WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THERE WERE CHILDREN IN THE VEHICLE. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROADWAY AND WAS TOWED TO THE MANAHAWKIN KIA DEALER, LOCATED AT: 270 NJ-72, MANAHAWKIN, NJ 08050, WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VIN. THE CONTACT WAS REFERRED TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

Mileage: 93,000

MY KIA SORENTO 2012 ENGINE SUDDENLY CAUGHT FIRE WHILE DRIVING ON A MAJOR DESERT HIGHWAY WHICH MY INSURANCE UPON INSPECTION DETERMINED IT WAS CAUSED BY A PISTON ROD PIERCING THE ENGINE WHICH ALTHOUGH OTHER KIA MODELS ARE PART OF A RECALL AND CLASS ACTION LAWSUIT, MY VIN WAS NOT INCLUDED.

Mileage: 108

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUTCH MILLER KIA LOCATED AT 335 MCCORKLE AVE, CHARLESTON, WV 25303 HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

VEHICLE UNEXPECTEDLY WILL INTENSELY JERK AND IMMEDIATELY LOCKS UP THE DRIVING CONTROLS AS THE ENGINE STALLS AND STARTS TO SEIZE CAUSING THE VEHICLE TO STOP WHILE DRIVING ON HIGHWAYS, AND RESTRAINING FROM ANY ACCELERATION, STEERING, OR POWER USE.

Mileage: 129,000

TL* THE CONTACT OWNS 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE OIL LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SHUDDERED WHILE IDLING. THE VEHICLE WAS TAKEN TO SMITH CHEVROLET INC (1911 EASTERN AVE, GALLIPOLIS, OH 45631) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BEARINGS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

Mileage: 102,000

MY ENGINE STARTED KNOCKING WHEN I GOT OFF THE HIGHWAY AND STOPPED TO MAKE A LEFT TURN. I GOT TO WORK AND WAITED A FEW HOURS THEN CHECKED THE OIL. I FOUND THE OIL WAS LOW AND ADDED MORE, I TURNED THE VEHICLE ON AND STILL HEARD THE KNOCKING. I HAVE BEEN HAVING A LOT OF ISSUES WITH KEEPING OIL IN MY VEHICLE, THERE ARE NO LEAKS, DRIPS OR ANYTHING ON THE GROUND. I HAVE NOTICED WATER LIKE LIQUID DRIPPING FROM AROUND THE EXHAUST JUST REAR OF THE OIL PAN AND FRAME AND MY RPMS DROP WHEN FROM ABOUT 800 TO LESS THE 500 WHEN STATIONARY. I KEEP UP WITH ALL THE OIL CHANGES WITH THE KIA DEALERSHIP IN MY TOWN, DID WHAT RECALLS WERE REQUESTED BY KIA. MY VEHICLE HAS APPROXIMATELY 143,800 MILES. I CHECKED FOR ANY RECALLS AND FOUND MY VIN NUMBER WAS UNRELATED TO ANY.

Mileage: 143,800

WHILE DRIVING ON A FOUR LANE HIGHWAY, THE CAR'S ENGINE JUST CUTS OFF ON ITS OWN WHILE I WAS IN TRAFFIC. ALL OF THE LIGHTS ON THE DASHBOARD COME ON. I PUT MY FLASHERS ON AND IT ALLOWED ME TO RESTART AND DRIVE AND IT DID IT AGAIN. THE THIRD TIME I STARTED IT, I TURNED OFF ON A LESS CROWED ROAD TO GET TO ANOTHER STRETCH OF ROAD AND DROVE VERY SLOWING FOR ABOUT 10 MILES TO GET IT HOME. I COULD SMELL SOMETHING COMING FROM UNDER THE HOOD AND I DIDN'T PARK IT IN THE GARAGE. THE SMELL WAS STRONG AND THE HOOD VERY HOT TO THE TOUCH. I DIDN'T WANT TO CHANCE IT CATCHING ON FIRE. WHAT SHOULD I DO? I KEEP THE OIL CHANGED AND HAD IT DONE ON 6/22/2020. *TR

Mileage: 120,863

DRIVING ON THE THRU-WAY GOING 65 MPH WHEN MY VEHICLE JERKED FORWARD SUDDENLY. I WAS ABLE TO PULL OVER, VEHICLE LOST CONTROL OF STEERING AND BRAKES AND COMPLETELY JUST 'SHUT OFF' ON ME WITH NO FORE-WARNING. CALLED AAA, TECH. COULD VISIBLY SEE A BELT WHICH HAD RIPPED OUT OF ENGINE AND WAS DANGLING UNDER VEHICLE. I THEN HAD VEHICLE REPAIRED- A NEW BELT WAS INSTALLED , A BRAND NEW ALTERNATOR, NEW BRAKES, OIL CHANGE. 3 WEEKS AFTER THIS EVENT, I WAS AGAIN DRIVING ON THE THRU- WAY IN ALMOST THE SAME EXACT LOCATION AND THIS HAPPENED AGAIN. . MY VEHICLE JUST WENT DEAD, THIS TIME SLOWING DOWN AND DYING. CALLED AAA , THEY SERVICED ME OFF THE THRU-WAY (THRU-WAY DIVISION) AND UPON HAVING VEHICLE LOOKED AT MY CHOICE SHOP.. I WAS TOLD THAT MY VEHICLE HAD COMPLETELY SEIZED (WAS NOW TOTALLY DEAD) AND WAS NON- REPAIRABLE WITHOUT A NEW ENGINE. ALSO TOLD THAT MY VEHICLE HAD LITTLE OIL EVEN THOUGH I HAD ONLY 3 WEEKS PRIOR GOTTEN AN OIL CHANGE AND CAR REPAIRMAN COULD NOT REPORT ANY PHYSICAL ISSUES WITH OIL CONNECTIONS, IE. GASKET LEAK, DRAIN PLUG, SEAL ISSUES. DUE TO THE AMOUNT OF MONIES I HAVE SPENT FROM DAY 1 ON THIS VEHICLE, MY EXPERIENCES AND THE LEMON THE VEHICLE HAS PROVEN TO BE, I FIND THIS INCREDIBLY UNSETTLING AND KNOW THAT THERE WERE ISSUES GOING ON WITH THIS VEHICLE PRIOR TO IT GOING ONTO THE ROAD THAT SHOULD HAVE BEEN REPAIRED AND WERE NOT DUE TO NO FAULT OF MY OWN. ASIDE FROM THESE ISSUES, IN PAST THERE WERE SEVERAL OTHER PROBLEMS RELATED TO THE LOCKS AND WINDOWS LOCKING ON THERE OWN WHILE VEHICLE IN MOTION AND FUSES RELATED TO THIS AS WELL AS THE VEHICLE SHOCKING ME WHEN OPENING DRIVERS SIDE DOOR HANDLE WHICH IS INCREDIBLY UNSAFE! I REQUEST THAT SOMEONE PLEASE LOOK INTO THE RECALL WITHHOLDING WHICH HAS COME TO LIGHT WITH KIA AND MY VEHICLE QUALIFYING FOR THESE RECALLS AS KIA HAS TOLD ME THAT THEY ARE UNWILLING TO ASSIST ME FINANCIALLY AS WELL AS WEST HERR. *TR

Mileage: 100

THE VEHICLE, A 2012 KIA SORENTO WITH 95719 MILES, IS UP TO DATE ON ALL RECALLS AS IT IS REGULARLY SERVICED AT THE DEALERSHIP. WHILE ENTERING A BUSY HIGHWAY ON 6/13/2020, AND ACCELERATING PAST 45MPH, THE ENGINE STALLED. THE CHECK ENGINE AND BATTERY LIGHTS CAME ON, MAKING IT SEEM LIKE THE CAR WASN'T EVEN STARTED. WE WERE ABLE TO PULL THE VEHICLE OFF TO THE SHOULDER, PUT IT INTO PARK, AND TRIED TO START IT AGAIN. THE CAR ACTED LIKE NORMAL ON STARTING (STARTER TURNED, POWER WAS AVAILABLE) FOR EVERYTHING BUT THE ENGINE TURNING ON. WE CALLED A TOW TRUCK AND THE FAMILY MECHANIC. THE ALTERNATOR AND BATTERY WERE FINE, NO ERROR CODES WERE DETECTED ON THE CAN BUS READER INSTRUMENT, SO EVERYTHING SEEMED NORMAL ON THE COMPUTER. AFTER NUMEROUS ATTEMPTS TO START THE VEHICLE IN PARK, THE VEHICLE WAS ABLE TO START IN NEUTRAL. THIS IS A POTENTIALLY DEADLY STALLING FAULT FOR A VEHICLE TO HAVE ON ANY ROADWAY. *TR

Mileage: 95,716

I HAD MY CAR SERVICED ON 3/13/2020. I HAD A CRACKED VALVE COVER GASKET. I DROVE MY CAR ON 3/15/2020 TO MY DAD'S HOUSE. IT WAS PARKED IN MY DAD'S DRIVEWAY AND TURNED OFF. ABOUT 15-20 MINUTES LATER IT WAS ON FIRE. THE FIRE WAS ON TOP OF THE HOOD OVER THE ENGINE AREA. WITHIN MINUTES THE WHOLE FRONT HALF OF THE CAR WAS AN INFERNO.

Mileage: 93,500

VEHICLE SHUT DOWN WHILE STOPPED AT A RED LIGHT AND THE ENGINE BEGAN SMOKING. TOWED TO THE DEALERSHIP (KIA COUNTRY IF SAVANNAH) WHERE THEY HAD 14 OTHER 2012 KIA SORENTO WAITING FOR NEW ENGINES. MAJOR CATASTROPHIC ENGINE FAILURE. SLUG IN THE ENGINE EVEN THOUGH THERE HAS BEEN ROUTINE OIL CHANGES. CLAIMED THE ENGINE WASN'T GETTING OIL BUT OIL HAD BEEN CHANGED THE DAY BEFORE WITH NO REPORTED ISSUES.

Mileage: 74,349

I HAVE A 2012 KIA SORENTO. I HAD ISSUES WITH A RECALL WHEN THE DEALER USED A PROBE TO LOOK FOR METAL SHAVINGS IN MY MOTOR. CAR STARTED BURNING OIL. AFTER 4 MONTHS OF ARGUING WITH THE DEALER, KIA FINALLY REPLACED THE MOTOR IN JANUARY 2018. NOW ON 3/9/2020 I AM 4 HOURS AWAY FROM HOME. I SMELL GAS AND THEN MY CAR BURST INTO FLAMES. KIA HAS A RECALL ON "CERTAIN" 2012 KIA SORENTO'S HOWEVER MY VIN IS NOT ONE. IF THAT IS THE CASE THEN WHY DID MINE CATCH FIRE.

Mileage: 153,000

VEHICLE I BURNING OIL(NOT LEAKING) AND KIA DEALER AND KIA HEADQUARTERS IN CALIFORNIA HAVE DIAGNOSED THE PROBLEM AND ACKNOWLEDGED THIS PROBLEM. HOWEVER, THEIR POLICY IS NOT TO REPLACE THE ENGINE UNTIL THE ENGINE BLOWS (MUST SHOW THE PROPER FAULT CODE). IT IS SMOKING AND THE BURNING SMELL HAS BEEN THERE FOR 3+ MONTHS. RETURNED TO DEALER 3 WKS AGO AND WAS TOLD THE SAME. I'M TOLD THE ENGINE HAS A LIFETIME WARRANTY, BUT THAT WON'T MATTER IF THE CAR CATCHES FIRE AND THEN MY INSURANCE HAS TO PAY, NOT KIA. THIS IS UNACCEPTABLE. MULTIPLE R.O.'S ON PROBLEM WITH RICK CASE KIA AT GWINNETT PLACE IN DULUTH, GA. 770-476-2800

Mileage: 107,888

THE VEHICLE DIED WHILE DRIVING AND WOULD NOT START. VEHICLE TOWED TO A LOCAL MECHANIC WHERE IT WAS DISCOVERED THE ENGINE HAD SEIZED. VEHICLE MAINTENANCE WAS UP TO DATE AND THE LAST OIL CHANGE IN THE VEHICLE TOOK PLACE JUST 15 DAYS BEFORE THE ENGINE SEIZED. THERE WERE NO WARNINGS, NO SOUNDS, NO DASH BOARD WARNING LIGHTS BEFORE THE BREAKDOWN. CAR SIMPLY DIED.

Mileage: 123,000

MY CAR HAS BEEN HAVING STRANGE INTERMITTENT ENGINE TROUBLES & SYMPTOMS. (THE FIRST SYMPTOMS APPEARED IN SEPTEMBER 2019) IT STARTED WITH THE ACCELERATER GOING OUT ON THE HIGHWAY OVER ABOUT 50 MPH ONCE OR TWICE RANDOMLY. ABOUT A MONTH LATER IT DID IT AGAIN. AND THEN THIS TIME IT ALSO STALLED AT A STOP SIGN. OTHER TIMES IT FEELS LIKE THE CAR ENGINE HICCUPS. IT WILL LOSE POWER AND COME BACK ON WITHIN A HALF SECOND. AND THEN CONTINUE AS IF NOTHING HAPPENED FOR ANOTHER MONTH. RECENTLY THE SYMPTOMS ARE HAPPENING MORE OFTEN. IT IS TERRIFYING. I CAN'T DRIVE ON THE HIGHWAY BECAUSE I AM SO SCARED. AT THIS POINT, THESE SYMPTOMS HAVE NOW TAKEN PLACE NUMEROUS TIMES AND IT DOESN'T MATTER WHAT SPEED - WHEN IN MOTION UP TO 60-70 MPH, AROUND 30 MPH, AT A STOP SIGN, WHEN I WAS TRYING TO TURN LEFT, ETC. I HAVE TAKEN IT TO A MECHANIC SEVERAL TIMES SINCE THE FIRST SYMPTOM. AND I HAVE TAKEN IT TO A KIA SERVICE LOCATION. ALL HAVE SAID THE CAR SEEMS TO BE RUNNING GREAT AND THERE ARE NO CODES SHOWING UP OR ENGINE LIGHTS COMING ON. THEY CANNOT SEE ANYTHING WRONG WITH THE CAR UNLESS THE SYMPTOMS APPEAR. I HAVE SEEN SOME ARTICLES ONLINE ABOUT A RECALL FOR KIA'S OF MY YEAR WITH THE SAME SYMPTOMS, BUT THIS RECALL IS NOT ON MY VIN? I AM HONESTLY SO UPSET BECAUSE I LOVED THIS CAR. I HAVE BEEN LOOKING FOR A NEW CAR, BUT I REALLY JUST WANTED TO GET THIS FIXED. I DO BELIEVE MY CAR IS AFFECTED BY THE OTHER RECALL, BUT WHY ISNT IT SHOWING UP? WHAT DO I DO? THIS CAR IS PUTTING MY LIFE AND OTHER PEOPLES LIVES IN DANGER. I HAVE A LOT OF TRAVEL COMING UP AND I DON'T KNOW WHAT TO DO. I NEED A SAFE CAR AND I AM TERRIFIED TO DRIVE RIGHT NOW. CAN YOU PLEASE HELP ME?

Mileage: 77,000

MY CAR IS STARTING TO RATTLE ON COLD STARTS ONLY. IT NOW HAS 142000 AND STILL HAS THE ISSUE. I TOOK MY CAR TO SUMMIT PLACE KIA AND THEY SAID MY CAR DOESN'T FALL UNDER TECHNICAL BULLETIN 140 EVEN THOUGH IT FALLS UNDER THE ENGINE TYPE AND MANUFACTURE DATE. I DO ROUTINE MAINTENANCE WITH RECORDS AND THEY SAID I MISSED THE REPLACEMENT WINDOW BECAUSE I BOUGHT THE CAR USED. AFTER READING MULTIPLE OTHER COMPLAINTS THEY HAVE HAD THE SAME ISSUE THEN COMPLETE ENGINE FAILURE. WHEN WILL KIA TAKE RESPONSIBILITY AND REPLACE THE ENGINES THAT THEY MANUFACTURED INCORRECTLY? I HAVE BEEN DEALING WITH KIA SINCE JUNE OF 2018 TO HELP RESOLVE THIS ISSUE BECAUSE 140 DESCRIBES THE ISSUE TO THE EXACT PROBLEM AND THE SOUND PROVIDED MATCHES THE SAME ISSUE I HAVE. BULLETIN 140 DESCRIBES WHAT NEEDS TO BE FIXED AND HOW IT NEEDS TO BE FIXED BUT KIA WONT REPLACE THE DEFECTIVE PROBLEM AND WONT TAKE RESPONSIBILITY FOR IT

Mileage: 132,000

DRIVING TO WORK THIS PAST TUESDAY 12/24/2019, WHILE DRIVING MY CAR DID THIS JERK MOVE AND THEN ALL THE ELECTRICAL SIGNS POPPED UP I COULDN'T BRAKE OR STEER MY STIRRING WHEEL .ITS AS IF MY CAR LOCKED UP ON ME. LUCKILY I WAS ABLE TO TURN OFF A SIDE ROAD AVOIDING ON COMING TRAFFIC. AND BUT THE CAR IN PARK. I WAS STUCK FOR 2 HOURS. MY CHECK ENGINE LIGHT WAS THE ONLY LIGHT THAT STAYED ON. I COULDN'T START THE CAR AT ALL. LUCKILY I CALLED MY COUSIN TO SEE IF SHE COULD TRY AND GIVE ME A JUMP TOO SEE IF IT WORKED. IN WHICH IT DID I THEN TOOK MY VEHICLE UP TO AUTO ZONE WHERE THEY OUT IT ON THE DIAGNOSTIC MACHINE. WHERE MY BATTERY AND ALTERNATOR WERE FINE. IT WAS VERY SCARY FOR THIS VEHICLE TO HAVE SHUT OFF ON ME LIKE THIS I AM JUST GLAD I WAS NOT ON THE HIGHWAY OR IT COULD HAVE BEEN A REALLY BAD OUTCOME FOR ME. THE UPLOAD OPTION ISN'T ALLOWING ME TO UPLOAD THE VIDEO OR MY PICTURE FROM THE SAY IT OCCURED.

Mileage: 106,000

WHILE DRIVING THE ENGINE SEIZED UP LEAVING THE VEHICLE WITHOUT POWER. HAD TO COAST CAR TO THE SHOULDER OF ROAD AND WAS LATER REMOVED BY A TOW TRUCK. WAS TRAVELING NORTH ON STATE HIGHWAY 83 IN MONROE COUNTY GA.

Mileage: 150,000

THE CAR HAD EMISSIONS ISSUES, ATTEMPTED TO REPAIR, AFTER INSTALLING ALL NEW PARTS OURSELVES STILL WAS SHOWING EMISSION CODE, LOOKED UP IF THERE WAS A RECALL, AND THERE WAS A SAFETY RECALL ON THE ENGINE DUE TO POOR MACHINING CAN CAUSE THE ENGINE TO SEIZE AND CAUSE OPERATOR TO LOOSE CONTROL. CONTACTED KIA AND THEY TOWED THE VEHICLE TO A LOCAL DEALERSHIP IN KINGSTON NY. ORIGINALLY CLAIMED THEY WOULD REPLACE THE ENGINE AND TWO OTHER RECALLS. TWO DAYS LATER RECEIVED A CALL FROM THE KIA DEALER STATING THAT THEY WOULD NOT CHANGE THE ENGINE DUE TO THE FACT THE EMISSIONS LIGHT WAS ON AND THAT WE HAD WORKED ON THE CAR. THE EMISSIONS CODE IS UNRELATED TO THE ISSUE OF THE RECALL. THE CAR IS STILL WITH THE ORIGINAL OWNER. DO THEY STILL HAVE TO DO THE ENGINE REPLACEMENT REGARDLESS OF US ATTEMPTING THE EMISSION ISSUE? HER 16 YEAR OLD DAUGHTER WAS GOING BE THE ONE DRIVING THE VEHICLE- WE ARE CONCERNED THAT THE CAR IS UNSAFE DUE TO THE RECALL THEY ARE REFUSING TO REPAIR

Mileage: 110,000

COMPLETE ENGINE FAILURE OF THE KIA SORENTO. TOOK THE VEHICLE IN FOR NORMAL OIL CHANGE AND INVESTIGATION OF A NOISE COMING FROM THE FRONT OF THE VEHICLE. WHEN TECHNICIAN DROVE THE CAR ON A CITY STREET, THE ENGINE COMPLETELY DIED ON THE ROAD. TECHNICIAN PULLED OFF TO SIDE OF THE ROAD AND HAD IT TAKEN BACK TO SHOP. WHEN INVESTIGATING, FOUND THAT THERE WAS NO OIL IN THE ENGINE. NO LOW ENGINE OIL PRESSURE OR CHECK ENGINE LIGHT WAS PRESENT.

Mileage: 103,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE ON ITS OWN. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED, MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BEARING WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED RON BOUCHARD'S KIA (LOCATED AT 488 OLD UNION TURNPIKE, LANCASTER, MA 01523, (978) 345-1800) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.

Mileage: 167,000

I DRIVE KIA SORRENTO 2012, ITS AT 117,000 MILES. FOR THE LAST 6000 MILES MY CAR HAS STARTED BURNING THROUGH ABNORMALLY HIGH AMOUNTS OF OIL. IT DOESN'T GIVE ANY WARNING SIGNS AND THE LOW OIL WARNING LIGHT NEVER COMES ON. FOR MY LAST 3 SERVICES WHICH WERE IN JUNE, AUGUST AND NOVEMBER, ALL WELL BEFORE I WAS DUE FOR OIL CHANGE, I WAS TOLD THAT THERE WAS NEXT TO NONE OIL LEFT IN MY CAR. ON NOV 16TH, WHILE I WAS DRIVING ON A FREEWAY MY CAR WITHOUT GIVING ME ANY WARNING OR INDICATION THAT OIL WAS RUNNING LOW, DECELERATED FROM 60MPH TO 30MPH AND THE CHECK ENGINE SIGN STARTED FLASHING. I PULLED ASIDE AND GOT IT TOWED TO A NEARBY CAR AUTO REPAIR SHOP. I WAS TOLD THAT THERE WAS NEXT TO NONE OIL IN MY CAR AND BECAUSE IT HAD BEEN RUNNING WITHOUT ANY OIL MY ENGINE WAS ALL DAMAGED. I WAS TOLD THAT MY KIA NEEDED ENGINE REPLACEMENT. I WAS ALSO TOLD THAT THE MECHANIC DIDN'T FIND ANY LEAKS OR OTHER REASONS WHY OIL MIGHT BE GETTING CONSUMED SO QUICKLY. I SEARCHED ONLINE ABOUT WHY I MIGHT BE HAVING THIS PROBLEM AND FOUND THAT MANY OTHER KIA OWNERS ACROSS AMERICA ARE EXPERIENCING SAME PROBLEMS WITH ABNORMALLY HIGH AMOUNT OF OIL CONSUMPTION. SINCE THEN I HAVE BEEN TRYING TO GET IN TOUCH WITH KIA CORPORATE TO SEE IF THEY MIGHT BE ABLE TO HELP ME FIGURE OUT WHAT HAS BEEN HAPPENING BUT I HAVE BEEN UNSUCCESSFUL.

Mileage: 117,000

MY CAR STOPPED RUNNING WHEN I WAS DRIVING IT. IT JUST STOP MOVING. I HAVE TO PUSH IT OFF THE ROAD. I HEAR SOME NOISE IN THE ENGINE WHEN I START IT.

Mileage: 100,000

WHILE DRIVING THE VEHICLE IN NORMAL HIGHWAY TRAFFIC THE ENGINE COMPLETELY SEIZED AND THE VEHICLE TURNED OFF IN THE MIDDLE OF THE HIGHWAY. THE CAR WAS IN MOTION IN NORMAL TRAFFIC. THE STEERING WHEEL BECAME EXTREMELY TOUGH TO TURN AND MANEUVER. HAZARD LIGHTS WERE TURNED ON WHILE STREERING WITH MUCH DIFICULTY TOWARD THE SIDE OF THE HIGHWAY. THE CAR WOULD NOT TURN ON. THE CAR WAS TOWED TO A KIA DEALER IN SAN JUAN, PUERTO RICO. THEY HAVE DENIED THE RECALL UNDER KIA RECALL SC147. THIS SEEMS TO BE A DANGEROUS ACCOUNTABILITY ERROR ON THE DEALER.

Mileage: 103,100

HAD TWO MOTORS REPLACED. THE CATALYTIC CONVERTER CRUMBLED WHEN MECHANICS REPLACED MOTOR NOW WANT TO CHARGE ME 3000 WHY WOULD THIS CRUMBLE AND SHOULD BE REPLACED AS ENGINE PROBABALY DAMAGED IT MAY HAVE EVEN CAUGHT FIRE AND DIDN'T KNOW

Mileage: 124

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT OIL WAS IN THE ENGINE, WHICH CAUSED IT TO SEIZE. THE MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

SOMETIME WHEN YOU START THE CAR THE RPM'S WILL NOT MOVE. THE CAR WILL GO FOR A LITTLE WHILE THEN YOU GIVE IT GAS AND IT WILL NOT GO. YOU HAVE TO STOP..TURN THE CAR OFF AND RESTART. IT HAS DONE THIS A NUMBER OF TIME LATELY.

Mileage: 150,295

MY 2012 KIA SORENTO LX HAS 144,566 MILES ON IT AND HAS BEEN MAINTAINED REGULARLY SINCE I PURCHASED IT IN JULY 2018. IN OCTOBER 2019, MY VEHICLE WAS IN MOTION GOING ROUGHLY 40 MPH WHEN THE VEHICLE SUDDENLY LOST POWER. THE ENGINE BEGAN KNOCKING AND THE STEERING WHEEL LOCKED UP. UPON COASTING THE VEHICLE INTO A NEARBY PARKING LOT AND ATTEMPTING TO START IT, THE VEHICLE BEGAN MAKING AN INTENSE KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE HAD TROUBLE MAINTAINING POWER AND CONTINUOUSLY CUT OFF, EVEN AFTER PUTTING IN A NEW BATTERY AND ALTERNATOR. UPON CHECKING THE VEHICLE TO SEE IF IT WOULD THROW ANY CODES, IT THREW A "MISFIRE IN CYLINDER 2" CODE. UPON HAVING THE CAR INSPECTED, I WAS TOLD THAT IT WILL NEED A NEW ROD IN THE ENGINE. THIS CAR HAS UNDER 150,000 MILES AND HAS BEEN MAINTAINED METICULOUSLY, BUT RANDOMLY THREW A ROD AS I WAS DRIVING DOWN THE ROAD. AFTER DOING FURTHER RESEARCH, IT BECAME APPARENT THAT 2012-2018 KIA SORENTOS HAVE BEEN RECALLED FOR THIS EXACT PROBLEM; MY 2012 SORENTO, HOWEVER, IS NOT COVERED UNDER THE RECALL ACCORDING TO A VIN CHECK.

Mileage: 144,566

I BROUGHT MY 2012 KIA SORENTO TO DORSCHEL FOR THE SC147 RECALL A COUPLE MONTH AGO. THEY SAID MY ENGINE WAS NOT BEING REPLACED BECAUSE KIA IS ONLY REPLACING ENGINES FOR THIS RECALL IF THEY STOP WORKING. THEY DID NOT TELL ME I HAD ANY OTHER ISSUE WITH MY ENGINE, ALTHOUGH KIA'S RECALL TELLS THEM TO INSPECT TO THE ENGINE FOR ISSUE. I WAS DIRECTED TO KEEP DRIVING IT UNTIL THE ENGINE STOPS WORKING. NOW MY ENGINE HAS MAJOR ISSUES. WHILE DRIVING IT WAS HAVING TOUGHT TIME PICKING UP SPEED WHEN I ENTER A 55MPH ROAD AND I COULD NOT ACCELERATE FAST. THE CAR KEPT SPUTTERING AND SHUTTERING, CAUSING A CAR TO ALMOST HIT ME FROM BEHIND. THIS IS ONLY A 2 MONTHS AFTER THEY INSPECTED IT AND FOUND NO ISSUES. DORSCHEL KIA SAYS IT IS A TIMING CHAIN FAILURE AND COMPRESSION PROBLEM, BENT VALVES AND SUCH, OIL SLUDGE AND THAT THIS HAS NOTHING TO DO WITH THE SC147. I ALSO HAD REALLY EXCESSIVE OIL CONSUMPTION (1QT EVERY 300 MILES) SINCE THE SC147 INSPECTION WAS PERFORMED. WHY? NOW KIA COMPANY IS SAYING THIS IS NOT THEIRFAULT. I BELIEVE EITHER DORSCHEL WAS NEGLIGENT IN THEIR ENGINE INSPECTION PERFORMED THE SC147 RECALL, OR THE ENGINE SLUDGE WAS CAUSED BY THE ROOT CAUSED OF THE SC147 PROBLEM, WHICH CAUSED THE OTHER ISSUES. OR SOMETHING DURING THE INSPECTION OF THE ENGINE FOR THE SC147 PROBLEM CAUSED OTHERS ISSUES THAT LEAD TO MY CURRENT SITUATION. I HAD NO ENGINE PROBLEMS BEFORE I BROUGHT MY VEHICLE INTO DORSCHEL KIA 2 MONTHS AGO AND THEN I HAD ALL OF THIS HAPPEN. WHAT DID DORSCHEL KIA REALLY DO TO MY CAR TO MAKE IT FAIL SO QUICK? THIS SEEMS VERY SUSPICIOUS TO ME.

Mileage: 129,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD, AND THE LOW OIL LEVEL, BATTERY, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS THEN TOWED TO SCOTT HARVEY KIA (LOCATED AT 1710 N OLDEN AVE, EWING TOWNSHIP, NJ 08638, (866) 548-4303) WHERE IT WAS DIAGNOSED THAT THE LONG OR SHORT BLOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 65MPH WHEN MY 2012 KIA SORENTO COMPLETELY SHUT OFF, THE INSTRUMENT PANEL LIGHTS ALL CAME ON AND I FORTUNATELY WAS ABLE TO DRIFT TO A STOP. THE CAR WOULD NOT START BACK UP. HAD IT TOWED TO THE KIA DEALERSHIP WHERE THEY TOLD ME THAT THE CRANKSHAFT HAD SEIZED DUE TO MECHANICAL DEBRIS IN THE ENGINE. THE DEALERSHIP SAID THAT THIS IS A VERY COMMON PROBLEM WITH MY MAKE AND MODEL REGARDLESS OF ENGINE TYPE, BUT ONLY THE GDI ENGINE WAS RECALLED. MY SPECIFIC ENGINE WAS NOT RECALLED AND I WOULD BE LEFT TO PAY TO HAVE THE ENGINE FIXED DUE TO A MECHANICAL FAILURE NOT OF MY CAUSING. THIS DOESN'T MAKE SENSE, IT IS THE SAME PROBLEM FOUND WITH HUNDREDS OF THOUSANDS OF KIA SORENTOS 2011-2013 WHETHER THEY ARE A GDI ENGINE OR THE SAME TYPE OF ENGINE I HAVE. WHY WERE NOT ALL ENGINE TYPES RECALLED IF ALL ENGINE TYPES HAVE THIS EXACT SAME ISSUE?

Mileage: 78,000

THERE WERE PREMATURE ENGINE BARRING WEAR WHICH CAUSED THE CAR TO SEIZE AND BLOW A ROD OUT THE BOTTOM OF THE CAR WHICH STARTED A SMALL FIRE. I WAS GETTING OFF THE HIGHWAY WHEN ENGINE LIGHT HAD COME ON WHEN I GOT TO ON RAMP IT SPUTTERED AND STALLED, OIL LIGHT CAME ON AND CAR STALLED THEN PEOPLE YELLED GET OUT CAUSE THERE WAS A FIRE UNDER THE FRONT OF MY CAR. POLICE INCIDENT REPORT NUMBER [XXX] TRP. HARRISON 616-403-0698 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

AT ABOUT 80,000 MILES DURING ROUTINE OIL CHANGE, THEY TOLD ME IT WAS 4 QUARTS LOW. I DID OIL CHANGES REGULARLY BEFORE THIS (EVERY 6 MONTHS / 5,000 MILES). THE ENGINE CONSUMED (BURNED?) 1 QUART EVERY 1000 MILES. NOW AT 93,000 MILES ON THE ODOMETER, THE ENGINE IS BURNING 1 QUART EVERY 500 MILES.

Mileage: 80,000

THE ENGINE STALLED OUT WITHOUT WARNING AND WOULD NOT RESTART WHILE DRIVING, IN MODERATE TRAFFIC AT ABOUT 30MPH.

Mileage: 117,500

SUDDENLY AT 95000 MILES ENGINE STARTED TO USE OIL BUT IT'S NOT BURNING IT OR ANY LEAKING FROM ENGINE. I HAVE TO CHECK OIL WEEKLY AND WILL NEED A QUART EVER 800 TO 1000 MILES. AFTER READING MANY POSTS ON THIS SUBJECT ALL ARE HAVING THE EXACT SAME ISSUES AS WE ARE. KIA WILL NOT TAKE OWNERSHIP FOR THIS PROBLEM AND TERRIBLE ENGINE DESIGN. THEY NEED TO BE HELD RESPONSIBLE FOR THIS ISSUE.

Mileage: 95,000

MY KIA SORENTO HAS HAD THE OIL PRESSURE SENSOR GO OUT TWICE IN TWO YEARS. WHILE DRIVING MY VEHICLE IS CHANGED WHEN SUPPOSED TO BE AND STILL THIS IS THE SECOND TIME DRIVING IT HAS DONE THIS ON A CITY STREET.

Mileage: 127,873

2012 KIA SERENTO 2/25/2017& KIA HAD A "ANTI-CORROSION"RECALL AND WE HAD IT SERVICED AT MIKE SMITH KIA IN PADUCAH,KY-4/14/17,WE WILL CALL THIS DOCUMENT1.THEN WE WE RECEIVED MAJOR ENGINE RECALL IN SEPTEMBER 20,2017 ABOUT 2012 KIA SERENTO'S STALLING,DOCUMENT 2.WE TOOK THE VEHICLE TO WYATT JOHNSON KIA OF TN. OCTOBER 7,2017 & WE WERE TOLD IF IT DID NOT PASS THEIR TESTS THEY WOULD REPLACE THE ENGINE.OK,WELL THEY SAID IT PASSED,AND CHANGED THE OIL,&SUPPOSEDLY PUT AN "MIL" SENSOR AND"MIL" DASH LIGHT TO DETECT ONCOMING ENGINE FAILURE AND SEND THE CAR INTO WHAT THEY CALL A 'LIMP" MODE. WHICH IS NOT DOCUMENTED ON DOCUMENT #3 WHICH TO OUR SURPRISE IT PASSED BECAUSE IT HAD BEEN MAKING AN KNOCKING SOUND AND EXPERIENCING SOME ATTEMPT'S OF THE VEHICLE STALLING.YES AFTER THE OIL CHANGE RAN SOME WHAT SMOOTHER,BUT STILL EVERY NOW AND THEN WE WOULD GET AN OCCASIONAL THROTTLE SPIKE,OR AN ATTEMPT TO STALL.GOT AN RECALL TO DO A LOGICUPGRADE,& TOOK IT IMMEDIATELY TO WYATT J. KIA DEC.12,2018,DIAGN. DID NOT DETECT CODE FROM KNOK SENSOR BUT CAUTIONED,ON PERFORM FUEL INJECTION/THROTTLE BODY SERVICE FOR $199.95 DOCUMENTS #4&5 THE WE HEAR ABOUT THIS FUEL PUMP AND FUEL LINE RECALL IN MICHIGAN ON 68,000 VEHICLES IN OUR YEAR,MAKE AND MODEL,WHICH RAISED A RED FLAG TO WHY OUR VEHICLE WAS CONTINUING TO THROTTLE SPIKE'S AND MORE APPARENT ATTEMPTS TO STALL.HOWEVER NO RECALL ON OUR'S?HAVE GOTTEN 2 MORE RECALL'S SINCE ON OUR VEHICLE,ONE HEADLAMP LOW BEAM CONNECTOR WARRANTY EXTENSION,&TWO AIR BAG CLOCK SPRING,CALLED KIA TO SCHEDULE AN APPOINT. FOR REPLACEMENT AND ASKED ABOUT THE FUEL PUMP ISSUE AND IT POSSIBLY BEING THE REASON FOR THE THROTTLE SPIKES & STALL ATTEMPTS ALL THIS TIME,BUT NO RECALL FOR OUR VEHICLE,AND WANT TO CHARGE$120+$199.FOR DIAG.AND THROTTLE BODY/FUEL INJECTION,BUT FREE REPLACEMENT OF AIR BAG SPRING ASS.?HAVE TO KEEP OIL CHANGED,BECAUSE START'S TO RUN REALLY ROUGH.THIS IS GETTING OLD!

Mileage: 65,000

MY KIA SORENTO IS BURNING EXCESSIVE OIL. I HAD IT AT A DEALERSHIP 6/2019 FOR A RECALL TO REPLACE THE ENGINE. I WAS TOLD IT WAS OK AT THAT TIME. SHORTLY AFTER THE RECALL EVALUATION WAS COMPLETED, THE CHECK ENGINE LIGHT CAME ON IN 07/2019 DUE TO LOSS OF OIL ABOUT 800 MILES AFTER AN OIL CHANGE AT MINEKE. THEY TOPPED IT OFF AND HAD ME COME BACK IN AFTER 1000 MILES AND TOLD ME I HAD AN OIL CONSUMPTION ISSUE AND TO TAKE IT TO A KIA DEALERSHIP TO FOLLOW UP. I WENT TO AN OFFICIAL KIA DEALERSHIP TO HAVE IT DOCUMENTED BY THEM AND THEY DID THE OIL CONSUMPTION TEST AGAIN. THEY SAID AT THE TIME THE SPARK PLUGS AND ENGINE LOOKED OK AND THERE IS A KNOWN ISSUE BUT MINE WOULD NOT QUALIFY TO BE REPLACED AT THIS TIME AND I COULD KEEP TOPPING OF THE OIL IF NEEDED. I BROUGHT IT BACK AFTER PUTTING ON 950 MILES BECAUSE THE OIL WAS VERY LOW. IT HAD BURNED THROUGH 2.5 QUARTS. THEY SAID THE ENGINE IS BAD AND 2 OUT OF 3 SPARK PLUGS ARE STARTING TO GO. THE ENGINE SHOULD BE REPLACED BUT IT DOES NOT MEET THE CRITERIA KIA HAS TO BE COVERED UNDER KIA'S EXTENDED WARRANTY SO IT WOULD BE OUT OF POCKET. THE VEHICLE ONLY HAS 136,331 MILES ON IT NOW AND I STILL OWE MONEY ON IT SO I WOULD LIKE TO KEEP IT BUT DON'T WANT TO PAY $6,200 TO REPLACE THE ENGINE. I CALLED KIA DIRECTLY AND THEY CREATED A CASE NUMBER. THEY RECOMMENDED GETTING SECOND OPINION FROM ANOTHER KIA DEALERSHIP. NOW I HAVE TO START THIS PROCESS OVER AGAIN. MEANWHILE, MY ENGINE IS GETTING WORSE AND IT IS CONCERNING ME THAT IT IS NOT SAFE TO DRIVE. I FOUND A CLASS ACTION LAWSUIT AGAINST KIA WITH REPORTS OF ENGINES CATCHING ON FIRE. ONE DEATH AND 130 PEOPLE HAVE BEEN INJURED. I DRIVE WITH MY TWO CHILDREN WHO ARE 9 AND 5 AND I DON'T FEEL COMFORTABLE PUTTING THEM AT RISK WHILE I WAIT FOR A DECISION ON THIS. AT THE VERY LEAST I WANTED THIS REPORTED AS A SAFETY ISSUE.

Mileage: 130,000

MY ENGINE WAS REPLACE ON ORIGINAL RECALL. I KEEP BRINGING IT BACK FOR OVERHEATING AND RUNNING HOT AND THEY KEEP TELLING ME NOTHING IS WRONG. IS THERE A DEFECT IN THE REPLACEMENT ENGINE AFRAID TO DRIVE MY CAR CAR IT DOES NOT GET HOT UNTIL YOU DRIVE IT FOR A WHILE OR LONG TRIP

Mileage: 30,000

I WAS DRIVING MY 2012 KIA SORENTO ON THE HIGHWAY DRIVING TO WORK GOING ABOUT 60MPH AND I FEEL A "KLUNK". AS I TRIED TO ACCELERATE, MY RPMS WERE RAPIDLY DROPPING, THEN I FELT THE ENGINE CUT. I POPPED IT INTO N AND HAD TO MAKE MY WAY ACROSS THE 3 LANE HIGHWAY. COASTED TO A STOP ON SHOULDER AND OBSERVED SMOKE FROM THE ENGINE COMPARTMENT. UPON POPPING THE HOOD, THERE WAS A SMALL ENGINE FIRE WHICH I WAS ABLE TO EXTINGUISH. THERE WAS OIL ALL OVER THE PLACE. BEHIND THE ENGINE, ON THE SERPENTINE BELT, ON THE RADIATOR. IT WOULDNT CRANK SO I HAD IT TOWED. AUTO SHOP CALLED AND STATED "WE CHECKED THE OIL LEVELS AND IT WAS AT THE L LINE ON THE DIP STICK. TRIED TO CRANK IT TO NO AVAIL, THEN TRIED TO MANUALLY CRANK IT AS WELL. UPON FURTHER INVESTIGATION, WE NOTICED A HOLE IN THE ENGINE BLOCK, WITH A PIECE OF THE ENGINE MISSING. YOU ARE DEFINITELY GOING TO REQUIRE A NEW ENGINE." SPECIFICS, I HAVE NO IDEA WHAT THE ISSUE MAY BE.

Mileage: 114,500

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 45 MPH, THE VEHICLE LUNGED, JERKED, AND LOST POWER. THE VEHICLE WAS TAKEN TO HAWKINSON KIA (5501 MILLER CIR DR, MATTESON, IL 60443, (708) 720-8999) TO HAVE THE RECALL REPAIR PERFORMED. WHILE AT THE DEALER, THE ENGINE SOFTWARE WAS UPDATED. AFTER THE REPAIRS, THE FAILURES OCCURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 105,286.

Mileage: 105,286

I WAS DRIVING ON THE HIGHWAY UPHILL THEN HIT THE BRAKES AND ALL LIGHTS LIT UP ON DASH AND CAR DIED. HAD CAR TOWED AND 2 MECHANIC'S TOLD ME THAT MOTOR HAD LOCKED.

Mileage: 93,000

THE ENGINE ON MY 2012 KIA SORENTO RAN OUT OF OIL WITHOUT ANY WARNING LIGHT OR OTHER INDICATION OF PROBLEM. WAS DRIVING AT HIGHWAY SPEED AND ACCELERATED TO GET AROUND AN 18 WHEELER AND THE ACCELERATION CUT OUT, CAUSING CARS BEHIND ME TO HAVE TO SLOW TO AVOID RUNNING INTO MY REAR. THE SORENTO QUICKLY BECAME VERY SLUGGISH AND PROGRESSIVELY SLOWED DOWN. I CHANGED LANES TO THE RIGHT WHEN SAFE TO DO SO AND STOPPED THE CAR. I LOOKED FOR PROBLEMS UNDER THE HOOD AND THEN CHECKED THE OIL. THE OIL WAS COMPLETELY EMPTY. THE ENGINE OIL LIGHT NEVER CAME ON AND I HAD NO WARNING THAT THE OIL WAS LOW. I HAD THE CAR TOWED TO A REPAIR SHOP WHO SAID THE MOTOR IS BLOWN AND MUST BE REPLACED.

Mileage: 160,000

THE BALL BEARINGS WENT OUT ON THE FRONT END CAUSING BOTH MY FRONT TIRES TO WEAR RIGHT DOWN TO THE WIRES ON THE TIRE TREADS. WITHIN A FEW WEEKS OF FIXING THEM THE ENGINE SEIZED IN MY CAR FOR THE SECOND TIME. WHILE MY 16 YEAR OLD WAS DRIVING IT ON THE HIGHWAY SHE SUDDEN LOST POWER AND THE VEHICLE STARTED TO SLOW DOWN. SHE PULLED OFF THE ROAD AND HAD HER BROTHER TAKE OVER DRIVING IT. HE COULD NOT GET IT TO SPEED OR TO SHIFT SO HE PUT IT IN MANUAL TO GET IT OFF THE HIGHWAY. ONCE OFF THE HIGHWAY HE CALLED ME. I FOLLOWED HIM LESS THEN 4 MILES TO THE LOCAL MECHANIC WHO LISTEN TO THE ENGINE AND SAID TO PARK THE CAR AS THE ENGINE WAS ABOUT TO GO. IN THE PROCESS OF DRIVING IT HOME LESS THEN 2 MILES THE ENGINE COMPLETELY SEIZED UP.

Mileage: 97,000

I WAS TURNING ONTO THE HWY. WHEN WITHOUT WARNING OR ANY DASH LIGHT WARNINGS MY ENGINE MADE A LOUD NOISE LIKE IT FELL APART AND I LOST POWER PULLED TO SIDE OF ROAD. CALLED KIA THEY HAD IT TOWED TO DEALERSHIP. 2 DAYS LATER DEALERSHIP TELLS ME THE ENGINE SPUN A BEARING. THERE IS A RECALL FOR THE SAME REASON ON THIS BUT THEY SAID ITS NOT ON MY VIN. # AND IT WILL COST $9,500.00 TO GET AND INSTALL A USED 78,000 MILE ENGINE IN IT, WHY WOULD I PUT A SIMILAR USED ENGINE IN IT TO HAVE THE SAME THING HAPPEN AGAIN. MY ENGINE IS 1000 MILES OVER ITS WARRANTY. VERY FRUSTRATING.....I LOOKED ON THIS SITE AND I SEE A LOT OF PEOPLE HAVING THE SAME PROBLEM. I'M GLAD I WAS JUST ENTERING THE HWY WHEN IT HAPPENED NOT DOING THE 70MPH SPEED CAUSE IT MAY OF HAD A MUCH WORSE OUTCOME. SOMETHING NEEDS TO BE DONE TO CORRECT THIS THANKS FOR READING MY REPORT.

Mileage: 101,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE THE CONTACT'S NEPHEW WAS DRIVING APPROXIMATELY 50 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 70 MPH, THE ENGINE COMPLETELY FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HART KIA (1361 E MAIN ST, SALEM, VA 24153, 540-444-4444) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

LAST JULY MY HUSBAND HAD CHANGED MY BRAKES AND THEN WENT FOR A TEST DRIVE JUST TO MAKE SURE EVERYTHING WAS WORKING PROPERLY. WELL, THE ENGINE SHUT OFF IN THE MIDDLE OF DRIVING. CALLED KIA AND HAD IT TOWED THERE(UNREIMBURSED) REPLACED ENGINE TOLD THEM THAT SOMETIMES THE TRANSMISSION WOULD HESITATE TO SHIFT INTO GEAR. KIA SAID NOTHING WAS WRONG. NOW, A YEAR LATER STILL TRANS PROBLEM. TOOK TO MASTER MECHANIC THAT HAS A TRANS SHOP AND THAT HAS BEEN IN BUSINESS FOR OVER 40 YEARS. HE SAID IT NEEDED A SOFTWARE UPDATE FROM KIA FOR A HARD TRANSMISSIKN SHIFT. CALLED KIA THEY SAID THEY HAD TO "RESEARCH PROBLEM", BUT HAD NEVER HEARD OF THIS HAPPENING. ALSO, MY CAR SHUTS OFF IF I HAVE TO DO A HARD BRAKE EVEN AFTER MY ENGINE BEING REPLACED. ALSO, MY GAS LID WONT OPEN, MY MIRRORS HAD STOPPED MOVING AND MY WINDOWS ALL STOPPED WORKING. HAVING MAJOR ELECTRICAL PROBLEM WITH FUSE BOX. APPARENTLY SOMETHING IS NOT GROUNDED CORRECTLY KIA AND IS SHORTING OUT ALL MY FUSES. BUT I HAVE TO PAY ALL THIS MONEY TO HAVE A CAR THAT IS BARELY THAT OLD HAVE SO MANY PROBLEMS. IF I COULD SUE THEM FOR DAMAGES UNDER LEMON LAW I WOULD. VERY UPSET AND SCARED TO DRIVE CAR AND I HAVE A TEN YEAR THAT IS ALWAYS IN THE CAR WITH ME. PLEASE INVESTIGATE

Mileage: 122,000

DRIVING ON THE INTERSTATE OR IN TOWN, I LOSE ALL POWER WITH NO WARNING OTHER THAN A JERK THAT FEELS LIKE I HAVE BEEN HIT IN THE REAR. THEN IT GOES DEAD. I CRANK IT BACK UP AND IT RUNS FOR A WHILE THEN REPEATS. I TOOK TO KIA DEALERSHIP AND LEFT IT TODAY, BUT THEY ARE SAYING IT IS NOT PART OF A RECALL, AFTER KIA CORP. TOLD MY FATHER LAST WEEK THAT IT WAS A RECALL ON THE POWER TRAIN CONTROL MODULE. IT IS THERE NOW TO BE CHECKED 1ST THING IN THE MORNING.

Mileage: 165,000

JULY 2016, WHILE HWY DRIVING MY 2012 KIA SORENTO (V6) (@69,000 MILEAGE) THE CAR ABRUPTLY STOPPED & SMOLDERED (POLICE CALLED FIRE DEPT). CAR WAS INOPERABLE, TOWED TO SHOP & THEN TO KIA DEALERSHIP WHO ADVISED THAT RADIATOR CAP MELTED & THEY FOUND "METAL IN COOLANT & THE ENGINE" (AS NOTED ON THE KIA DEALERHSHIP DOCUMENTATION). HE SAID HE NEVER SAW SUCH A THING. DEALER SAID ENGINE NEEDED REPLACEMENT BECAUSE OF THE METAL FOUND IN ENGINE & METAL LIKELY CAUSED OVERHEATING WHICH MELTED RAD CAP. KIA DEALER INSTALLED NEW RADIATOR & A USED ENGINE (W/43K MILEAGE), COSTING ME $14,000. THE CAR HAS CONTINUED TO MAKE A KNOCKING NOISE AND RECENTLY 7/2019, @122K MILES AGAIN SMOLDERED & LOST POWER. RADIATOR CAP AGAIN "MELTED" REQUIRING A 3RD RADIATOR REPLACEMENT. GAUGES/DASH SHOWED NO INDICATION OF CAR OVERHEATING. I FEAR PROBLEM IS RECURRING WITH 2ND ENGINE (SAME DEFECT). LEARNED OF 2012 SORENTO RECALLS FOR EXACT ISSUES (METAL IN ENGINE, OVERHEATING/FIRE, KNOCKING & POWER LOSS). KIA DEALER (8/2019) INFORMED ME ONLY 4 CYL UNITS WERE RECALLED FOR METAL IN ENGINE & MY 6 CYL UNIT WITH THE SAME ENGINE-METAL ISSUES WAS NOT COVERED BY KIA RECALL. I ASKED IF ANYTHING RELATED TO CAR USE OR MAINTENANCE WOULD HAVE CAUSED METAL TO CONTAMINATE AN ENGINE; DEALER SAID NO, PROBLEM IS UNRELATED TO CAR USE OR MAINTENANCE AND A MFG PROBLEM WAS THE ONLY WAY THE METAL WOULD SHOW UP IT. BUT BECAUSE THERE WAS NO RECALL ON THE 6 CYL MODELS REPAIR COSTS WERE MINE. THEY REFUSED TO CONTACT KIA. MY VEHICLE HAS THE EXACT SAME PROBLEM AS THE 4 CYL MODELS & IT'S A UNIQUE DEFECT KNOWN ON NUMEROUS KIA MODELS. KIA DEALER ACKNOWLEDGED MY IMPECCABLE PM & SERVICE REORD. THEY ADMIT THIS PROBLEM WOULD NOT BE DUE TO VEHICLE CARE OR USE, & KNOW THE PROBLEMS W/ MY 6 CYL ARE IDENTICAL TO 4CYLS. I BELIEVE KIA MAY BE UNDERREPORTING THE PROBLEM & FAILED DUE DILIGENCE TO IDENTIFY SAME DEFECTS IN 6 CYL MODELS.

Mileage: 69,900

DRIVING ON HIGHWAY AT 70 MPH, CAR SUDDENLY GOES DEAD, NO WARNING NO ENGINE LIGHT. NO POWER, NO BRAKES NO POWER STEERING. DID GLIDE TO SIDE OF ROAD WITH A NEAR MISS, CAR BEHIND ME WAS ABLE TO STOP IN TIME. HAD IT TOWED TO KIA DEALER.

Mileage: 162,000

WHILE DRIVING THE VEHICLE ON A LOCAL ROAD AT 35 MPH THE ENGINE STARTED MAKING NOISES, SMOKING, CAUGHT ON FIRE AND SEIZED WITH ABSOLUTELY NO WARNING AND NO ENGINE LIGHT CAME ON BEFORE. MY 2012 KIA SORENTO WAS PART ON MANUFACTURING DEFECT RECALL RELATED TO THE ENGINE AND IT WAS CHECKED BY A KIA SERVICE SHOP FOR THIS OVER A YEAR AGO. AT THAT TIME I ASKED IF THE ENGINE MALFUNCTION COULD OCCUR AT A LATER DATE EVEN THOUGH IT WAS FINE NOW. THEY SERVICE TECHNICIAN STATED THAT IT COULD STILL OCCUR AT A LATER DATE BUT WAS NOT INFORMED THAT THE ENGINE COULD FAIL/LOCK-UP, CATCH ON FIRE WITH NO WARNING AT ALL.

Mileage: 110,000

VERY DISAPPOINTED IN MY KIA SORENTO. AT 90000 MILES IT STARTED MAKING A KNOCKING SOUND AND WHEN I TOOK IT IN TO GET IT CHECKED OUT. I WAS TOLD IT HAD BEARINGS WEAR AND WOULD NEED A NEW ENGINE. AFTER RESEARCHING I FOUND THAT THERE IS A RECALL FOR THIS EXACT PROBLEM BUT THE ENGINE I HAVE IS NOT RECALLED. HOPEFULLY YOU GUYS GET MORE COMPLAINTS ON THIS BECAUSE IT'S RIDICULOUS THAT A CAR NEEDS A NEW $6000 ENGINE AT 90,000 MILES. I CAN'T AFFORD THAT I WAS RECOMMENDING KIA TO FRIENDS AND FAMILY AND NOW SINCE THIS HAPPENED I WOULD NEVER AGAIN BUY OR RECOMMEND A KIA CAR EVER.

Mileage: 90,000

2ND COMPLAIN FOR KIA ENGINE. DEC. 2017 MY ENGINE SEIZED. I SPENT ON 5GRAND FOR A REBUILT ENGINE. ORIGINAL COMPLAINT WAS ELECTRICAL SYSTEM DID NOT GIVE ME ANY INDICATION THAT THERE WAS AN ISSUE WITH MY OIL OR ENGINE. DRIVING DOWN A MAIN STREET WHERE MY CAR SUDDENLY DIED. I HAD TO PULL OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO RESTART IT. ONCE IT WAS RESTARTED YOU CAN HEAR LOUD CLICKING FROM THE ENGINE. FAST FORWARD TO A YEAR AND 4 MONTHS LATER. REBUILT ENGINE ON FEB 2018.. CAR DIED AGAIN ON 7/16/19. ONCE AGAIN NO INDICATION THAT THERE WAS A PROBLEM WITH MY CAR. NO OIL LIGHT. I WAS DRIVING ON THE HIGHWAY WHEN MY CAR WAS NOT PICKING UP ON ACCELERATING. I DECIDED AFTER WORK I PUT SOME OIL INTO MY ENGINE. SCHEDULE AN APPT WITH MY MECHANIC TO HAVE MY OIL CHANGED. THE NEXT DAY MY CAR WOULD NOT START. HAD MY MECHANIC TOW MY CAR AND LATER TELLS ME THAT IT WAS MY ENGINE AGAIN. STATED HE COULD FIND AN ENGINE FOR OVER 3GRAND FOR ME. UNFORTUNATELY I DO NOT HAVE THE MONEY. I AM NOW OUT OF A CAR AGAIN WITH A NEWBORN AND TRYING TO FIND RIDES TO AND FROM WORK. I JUST RECENTLY MOVED AND CANNOT AFFORD THIS. MY VIN IS NOT LISTED IN THE RECALLS AND IT SHOULD BE. KIA HAS FAULTY ENGINES AND IT IS NOT JUST THE ONE ENGINE. LAST ENGINE FAILURE WAS AT 65000 MILES. THIS TIME IT IS AT 69000 MILES. WHY ARE MY OIL LIGHTS NOT COMING ON WHEN THERE IS LOW OIL? WHY WAS THIS PROBLEM NOT FIXED TO BEGIN WITH??? OTHER PROBLEMS WITH MY CAR IS MY HANDLE IN THE BACK SEAT PULLED OFF (I AM NOT THAT STRONG) ELECTRICAL SYSTEM (OIL LIGHT NOT COMING ON, CRUISE CONTROL KNOCKS OUT WHILE DRIVING, VOLUME CONTROL FOR RADIO RANDOMLY CALLS CONTACTS) KIA IS A LEMON BUT I DON'T HAVE THE MONEY TO REPAIR A 2ND AND PROBABLY 3RD ENGINE. I DON'T EVEN TRUST MY CAR WITH MY KIA DEALERSHIP ANYMORE BECAUSE THEY ARE CROOKS AND LIARS. I STILL HAVE 10GRAND LEFT TO PAY FOR THIS CAR!

Mileage: 69,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS SLUDGE BUILD-UP IN THE ENGINE. AS A RESULT, THERE WAS A HOLE IN THE ENGINE COMPARTMENT. THE CONTACT DROVE TO KIRBY KIA OF VENTURA (6424 AUTO CENTER DR, VENTURA, CA 93003, (805) 256-7021) AND WAS INFORMED THAT THEY HAD NO WAY TO REPAIR THE VEHICLE. THE MECHANIC STATED THAT THE CONTACT REFUSED THE DIAGNOSTIC TEST; HOWEVER, THE CONTACT REQUESTED AN OIL CONSUMPTION TEST AND WAS DENIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

LOSING 1 QUART OF OIL EVERY 1000 MILES. STARTED AT 80,000 MILES. TAKEN TO DEALER. WE ARE DOING OIL LOSS TEST. SAID THIS IS NORMAL. NO WAY THIS IS NORMAL. STILL UNDER WARRANTY AND THEY DON'T WANT TO FIX. ON TEC SAID JUST DRIVE TO ENGINE LOCKS UP IS ONLY WAY KIA WILL FIX. THAT WOULD BE NICE GOING DONE THE ROAD AT 70 MPH.I HAVE SEEN A LOT OF PEOPLE ONLINE COMPLAINING ABOUT SAME THING. SOMETHING IS WRONG WITH THESE ENGINES. NO SMOKE OR DRIPPING ON GROUND. ALL THE PEOPLE ONLINE ARE SAYING THE SAME THING.

Mileage: 80,000

MY CAR IS HAVING PREMATURE BEARING WEAR AND CAUSING NOISES WITHIN THE ENGINE AT ALL TIMES. I WAS TOLD MY VIN # WAS NOT INCLUDED IN THE RECALL SC147 BUT IT SHOULD BE.

Mileage: 75,000

MY CAR WAS DRIVING PERFECTLY AND THEN ALL OF A SUDDEN STARTED CHUGGING, DRIVING EXTREMELY ROUGHLY, AND MY CHECK ENGINE LIGHT CAME ON. I THOUGHT IT MIGHT HAVE TO DO WITH THE RECALL ON ENGINES LIKE MINE SO I TOOK IT TO A KIA DEALERSHIP TO HAVE IT CHECKED OUT AND EXPLAINED MY CONCERN AND THE THE RECALL IN QUESTION HAD BEEN CLEARED BECAUSE IT HADN'T DONE ANYTHING AT THE TIME BUT NOW I WAS CONCERNED THAT WAS THE ISSUE. THEY RAN MY CHECK ENGINE LIGHT AND TOLD ME IT WAS THE IGNITION COILS AND THE FUEL INJECTOR AND THAT IT WOULD COST ME ABOUT $800 BUT THEY WOULDN'T ACKNOWLEDGE MY QUESTIONS ABOUT THE RECALL OR SHOW ME WHAT THE CODES WERE. I TOOK IT TO AUTOZONE TO HAVE THEM RUN THE CODES SO I COULD SEE WHAT THEY WERE AND IT WAS JUST THE IGNITION COIL AND CYLINDER 4 MISFIRING AND NOT THE FUEL INJECTOR AT ALL. I GOT THE IGNITION COILS AND SPARK PLUGS REPLACED BUT IT'S STILL RUNNING ROUGH AND CYLINDER 4 IS STILL MISFIRING AND MY CAR EVEN STALLED OUT ON THE INTERSTATE WHILE I WAS IN THE LEFT LANE. MY CAR IS ONLY 6 YEARS OLD WITH 151,000 MILES ON IT. IT DROVE LIKE A DREAM WHEN I GOT IT AND I'VE TAKEN CARE OF IT REALLY WELL EVER SINCE. I'M AFRAID THIS ISSUE IS OUT OF MY HAND AND HAS SOMETHING TO DO WITH THE CURRENT RECALL OR POSSIBLY ANOTHER ISSUE THAT NEEDS TO BE RECALLED.

Mileage: 151,000

2012 KIA SORENTO, WHEN DRIVING AT 30MPH AVERAGE, STRAIGHT OR TURNING, SLOWING DOWN TO A STOP SIGN, OR DRIVING IN PARKING LOTS, AT THE MOMENT OF PRESSING THE BRAKES, THE ENGINE CUTS OFF.

Mileage: 90,000

AS I WAS DRIVING, I NOTICED SMOKE COMING FROM UNDER MY HOOD AND WHEN I PULLED OVER TO CHECK, MY CAR BLEW UP IN FLAMES.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 15 MPH, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE FRONT PASSENGER SIDE LOW BEAM HEADLIGHT WAS OUT. A WEEK LATER, THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO TEAM KIA OF EL CAJON (LOCATED AT 541 N JOHNSON AVE, EL CAJON, CA 92020, (619) 444-7200) WHERE IT WAS DIAGNOSED WITH NEEDING A NEW ENGINE AND LOW BEAM HEADLIGHT BULB. THE VEHICLE WAS REPAIRED, BUT THE HEADLIGHT FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS EXCESSIVE SMOKE COMING FROM THE REAR TAIL PIPE. THERE WAS ALSO REDUCED ENGINE POWER WHEN NEEDING TO DRIVE MORE THAN 40 MPH. CENTURY 3 KIA (2483 LEBANON CHURCH RD, WEST MIFFLIN, PA 15122, (412) 466-1466) WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE FAILURES WERE RELATED TO THE RECALL CAMPAIGN. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE19004 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER, ENGINE, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

OUR 2012 KIA SORENTO EXPERIENCED A MAJOR BEARING FAILURE THAT KNOCKED A HOLE IN THE CAST BLOCK ALLOWING THE OIL TO DUMP OUT OVER THE CARS EXHAUST. THE CAR HAD BEEN SERVICE ROUTINELY UTILIZING FULL SYNTHETIC AT 6000 MILE INTERVALS. THE OIL LEVEL AND COOLING SYSTEMS WERE ALL FULL AND THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE CAR HAD 103000 MILES AND HAD JUST BEEN SERVICED. CONTACTED KIA AND EXPLAINED THE SITUATION AND RECEIVED NO EXPLANATION AS TO WHAT MAY HAVE CAUSED THIS SIGNIFICANT FAILURE. THE PREMATURE BEARING FAILURE ISSUE IDENTIFIED ON OTHER MODELS AND INVOLVED IN THE SIGNIFICANT RECALL DEFINITELY APPEARS TO HAVE OCCURRED ON OUR CAR AS WELL.

Mileage: 103,000

MY BURGUNDY 2012 KIA EX I PURCHASED IN 2017 HAS BEEN GIVING ME NO PROBLEMS I LOVE THE SUV UNTIL 6/18/2019 WHEN I STARTED UP THE SUV AN THERE WAS A RATTLING NOISE IN THE ENGINE WHICH NEVER HAPPENED BEFORE WHEN THE NOISE QUIETED DOWN I PROCEEDED ON ROUTE 51 AN GASSING THE VEHICLE THE NOISE COMES BACK AN IT SOMETIMES FEEL LIKE I'M GOING TO BREAK DOWN AN I DONT WANT TO HAVE A ACCIDENT I SAW THERE ARE SOME RECALLS ON THIS SUV THAT A CLEARLY WASNT AWARE OF AN I JUST WANT TO GET THIS RESOLVED

Mileage: 110,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 20 MPH, THE CONTACT APPROACHED A RED LIGHT AND THE ENGINE MADE AN ABNORMAL RATTLING SOUND. WHEN THE CONTACT PLACED THE VEHICLE INTO PARK AND BACK INTO DRIVE, THE NOISE STOPPED AND THE CHECK ENGINE OIL INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 134,000.

Mileage: 134,000

ENGINE SEIZED, CAME TO A RED LIGHT CAR DIED HAD IT TOWED AND WAS TOLD THE MOTOR IS LOCKED UP DUE TO BEARING WEAR!!!

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULD OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206, (518) 478-8036) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

WHILE DRIVING, THE VEHICLE BECAME VERY SLUGGISH AND THE ENGINE WAS CHUGGING. THE VEHICLE WOULD NOT GO OVER 25 MPH. THE VEHICLE WAS TOWED TO THE DEALERSHIP & I WAS INFORMED THE ENGINE NEEDED TO BE REPLACED, BUT KIA WILL NOT COVER THIS. UPON PICKING THE CAR UP WITH A TRAILER, MY SON-IN-LAW DISCOVERED THERE WAS ABSOLUTELY NO OIL IN THE ENGINE. AFTER ADDING 5+ QUARTS, IT STILL WAS NOT FULL (THE CAR IS NOT DUE FOR AN OIL CHANGE FOR ANOTHER FEW HUNDRED MILES). THERE IS SUCH BAD KNOCKING IN THE ENGINE WHEN IT IS RUNNING THAT IT CANNOT BE DRIVEN.

Mileage: 77,000

WHILE DRIVING AT APPROXIMATELY 45 MPH THE CAR TURNED OFF WITH THE BRAKES AND STEERING WHEEL LOCKING. LUCKILY I WAS ABLE TO COAST DOWN THE SMALL HILL TO THE SIDE OF THE ROAD. THIS INCIDENT TOOK PLACE ON A TWO-LANE CITY ROAD. I HAD TWO PASSENGERS IN MY CAR AT THE TIME. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WITH THE DIAGNOSIS OF ENGINE FAILURE (SEIZING). THE VEHICLE WAS JUST PICKED FROM SERVICE THE DAY BEFORE AND THERE WAS NO INDICATION OR WARNING THAT I WOULD EXPERIENCE ANY SAFETY ISSUES.

Mileage: 104,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS COMING FROM THE ENGINE THAT CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

WHILE DRIVING DOWN A VERY BUSY INTERSTATE THE MOTOR STARTED MAKING A LOT OF NOISE AND THEN IT SEIZED UP LEAVING MY FAMILY STRANDED DURING A VERY COLD WINTER NIGHT. WE HAD TO SIT ON THE INTERSTATE AND WAIT ON A TOW TRUCK WHILE HOPING WE DIDN'T GET HIT BY A TRUCK. KIA HAS TOLD US THAT THE OUR MOTOR IS NOT COVERED BY ANY RECAL THAT THEY HAVE FOR THE OTHER KIA SORENTOS, BUT THE RECALL IS FOR THE EXACT SAME THING THAT THEY HAVE A RECALL FOR. I AM INCLUDING PICTURES OF THE MOTOR.

Mileage: 106,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NO SAFETY RELATED ISSUES OR FAILURES UNTIL MANUFACTURER RECALL CAMPAIGN: SC147 AND AN OIL CONSUMPTION TEST WERE PERFORMED. JIM SHORKEY UNIONTOWN KIA (1050 PITTSBURGH RD, UNIONTOWN, PA 15401, 724-415-3210) SERVICED THE RECALL CAMPAIGN AN INDICATED THAT THE ROD BEARING, O RING, AND ENGINE WERE WEARING DOWN. THE DEALER STATED THAT THE MANUFACTURER HAD NO REMEDY FOR THE FAILURES. SMAIL KIA (5094 US-30, GREENSBURG, PA 15601, 724-837-7000) WAS NOTIFIED OF THE ENGINE FAILURE AND THAT THERE WAS EXCESSIVE OIL AFFECTING THE CRANK CASE AND PISTON RINGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

PRIOR TO THE DATE OOF 05/24/2019, I CONTACTED THE DEALERSHIP IN WHICH I BOUGHT THE VEHICLE TO ASK TO SET UP AN APPOINTMENT BECAUSE MY CAR WAS BURNING OIL. THIS WAS IN JUNE 2018 AND AT THAT TIME I WAS INFORMED THAT NOTHING WAS WRONG WITH MY VEHICLE AND THAT THERE WAS A RECALL OUT ON THE ENGINE I HAD IN MY VEHICLE. PRIOR TO THIS APPOINTMENT I HAD ONE OF MY GOOD FRIENDS CALL DOWN AND EXPLAIN TO THE MECHANIC WHAT HE EXPERIENCED WITH MY VEHICLE, AS HE WAS A MECHANIC HIMSELF. I ENDED UP PAYING A BILL THAT DAY FOR SOME MINOR THINGS. IN THE BEGINNING OF 2019 I GOT AN OUL CHANGED AND BY MARCH WE HAD TO ADD BOUT 3 QUARTS. IN APRIL 2019 I NOTICED OVER THE COURSE OF ABOUT 6 WEEKS I PUT 2 QUARTS IN MY CAR. I MADE AN APPOINTMENT AND INFORMED THE SECRETARY ON THE PHONE ABOUT IT BURNING OIL. MY FATHER ENDED UP TAKING IT TO THE DEALERSHIP THAT DAY WHILE I WAS MEETING HIM THERE WITH HIS VEHICLE. BY THE TIME I ARRIVED MY VEHICLE WAS ALREADY DONE BEING SERVICED. HOWEVER I STILL MANAGED TO SPEAK WITH THE MECHANIC IN WHICH HE INFORMED ME MY ENGINE WAS ON RECALL AND COULD ONLY BE REPLACED FREE OF CHARGE IF THE CAR MADE A KLINKING SOUND OR I DROVE MY CAR TO THE POINT MY ENGINE SEIZED. I WAS TOLD THIS IS THE ONLY WAY THE ENGINE WOULD BE FREE OF CHARGE. TO ME AND MY FATHER THIS DIDNT SEEM SAVE AS I TRAVEL SEVERAL MILES THROUGHOUT A COUPLE OF MONTH SPAN. THERE ARE TIMES IN WHICH I REACH AREAS THAT THERE IS NO SERVICE. I ALSO OFTEN TIMES HAVE MY DAUGHTER WITH ME IN WHICH WORRIES ME. SIMILAR SITUATION HAPPENED IN APRIL 2012, 14 MONTHS AFTER I BOUGHT THE KIA SORENTO. I WAS DRIVING 4 HOURS TO GO BACK HOME WHEN MY VEHICLE STARTED BLOWING COLD AIR. THEN ALL OF A SUDDEN ALL MY CARS LIGHTS WENT ON AND MY VEHICLE FROZE UP. MY CAR STARTED TO SMOKE. LOOKING UNDER THE HOOD MY OIL CAP WAS GONE. I ENDED UP GETTING ANOTHER ONE HOPING MY VEHICLE WOULD RUN. IT WAS TOWED AND I ENDED UP BUYING A NEW ENGINE.

Mileage: 27,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND THE CONTACT NOTICED THAT THE OIL WAS LOW. THE CONTACT ADDED A QUART OF OIL EVERY FIVE HUNDRED MILES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK KIA OF MANCHESTER (1300 S PORTER ST, MANCHESTER, NH 03103, (603) 836-7600) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED AND AN OIL CONSUMPTION TEST WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13113751. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

I HAD THE MOTOR REPLACED IN JAN 2018 FOR ENGINE FAILURE ROD KNOCKING METAL SHAVINGS ON THE DIP STICK, IT JUST SHUT OFF GOING DOWN THE INTERSTATE AND NOW ITS THE SAME ISSUE AGAIN, GOING DOWN THE INTERSTATE STARTED KNOCKING AND THE CAR JUST SHUT OFF. NO OIL ON THE DIP STICK AGAIN WITH METAL SHAVINGS

Mileage: 137,000

ENGINE OIL USE EVERY 1.000 MILES GIVE OR TAKE CAR IS USING 1 TO 1 1/2 QUARTS OF OIL. I HAVE TAKING MY CAR TO THE SELLING DEALER THEY HAVE DONE A OIL CONSUMPTION TEST AND HAVE VERIFIED THAT CAR IS USING OIL.I HAD TO TAKE IT BACK 3 TIME FOR THEM TO CHECK OIL LEVEL AND FOR THEM TO SAY YEP ITS USING OIL .AND WENTON TO TELL ME THAT KIA CORP WILL NOT REPLACE THE ENGINE.SO EVERY 1.000 MILES I HAVE TO PUT OIL IN IT TILL IT BLOWS UP.THIE IS SO SAD I PAID GOOD MONEY FOR THIS CAR AND KIA WILL NOT STAND BY REPAIRS.IM A DIESEL TRUCK SERVICE MANAGER AT A NAVASTAR DEALER.AND WE WOULD NOT TREAT ARE CUST THIS WAY.WE HAVE REPLACED $30.000 MOTORS CAUSE OF OIL USE.CAN YOU PLEASE HELP THANKS FOR YOUR TIME JOEL B [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mileage: 99,612

MY 2012 SORENTO HAS BEEN BURNING/LOSING OIL SINCE IT WAS TESTED FOR THE PREMATURE BEARING WEAR RECALL AT 100K MILES. IT BURNS APPROX. 1 QT OF OIL EVERY 1000 MILES. THE CURRENT MILEAGE IS 114K MILES. I HAVE TO ADD 5 QTS OF OIL BETWEEN EVERY 5K MILE OIL CHANGE. DROPPING A MICROPHONE INTO MY OIL PAN DID SOMETHING TO MY ENGINE. KIA DEALERSHIP SAYS THIS IS TO BE EXPECTED FOR AN ENGINE WITH THIS MANY MILES.

Mileage: 100,000

ENGINE SIEZED WHILE DRIVING. I HAVE ALL THE MAINTENANCE RECORDS. IT WASN'T LEAKING OIL OR BURNING ANY. I HAD IT TOWED TO A MECHANIC, HE AGREED THEIR WAS NO LEAK BUT THE OIL WAS LIVE SLUDGE AND IT CAUSED THE CAR TO SEIZE. IT HAD BEEN LESS THAN 4000 MILES SINCE I'LL HAD BEEN CHANGED.

Mileage: 117,000

WHILE MY VEHICLE WAS IN MOTION ON THE HIGHWAY GOING OVER 70MPH MY ENGINE SHUT OFF, MY SPEEDOMETER DROPPED FROM 70 TO 40 CAUSING THE VEHICLE BEHIND ME TO HAVE TO PULL INTO ON COMING TRAFFIC (TWO LANE ROAD GOING DOWN MOUNTAIN) TO AVOID SLAMMING INTO MY VEHICLE. PRIOR TO THIS OIL, CHECK ENGINE, AND FOUR WHEEL DRIVE LIGHTS ALL BEGAN TO FLASH. PULLED OVER, SHUT OFF VEHICLE AND VEHICLE STARTED AFTER SOME STRUGGLE. DROVE WITH HAZARDS ALL THE WAY HOME. BEFORE THIS MY VEHICLE WOULD LOSE POWER WHILE DRIVING. MY RPMS WOULD DROP AND HITTING THE GAS DID NOTHING. EVERY TIME VEHICLE STARTS MAKING KNOCKING SOUND BEFORE RATTLING AND STALLING OUT. VEHICLE HAS BEEN IN MOTION EVERY SINGLE TIME IT LOSES POWER, OR THE ENGINE STALLS OUT. IMMEDIATELY PURCHASED CAR FAX TO SEE ALL OPEN RECALLS ON MY VEHICLE. THIS IS ONE OF THE MAJOR ONES. ENTIRE REPLACEMENT OF ENGINE. KIA REFUSES TO REPLACE MY ENGINE AND ONLY KEPT MY VEHICLE IN THE SHOP FOR 56 MINUTES BEFORE TELLING ME IT WAS READY FOR PICK UP. WHEN ENGINE IS ACTING UP, REMOVING MY FOOT FROM THE GAS DOES NOT SLOW THE VEHICLE. THIS VEHICLE IS INCREDIBLY DANGEROUS AND UNPREDICTABLE.

Mileage: 98,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING THE VEHICLE, THE CHECK ENGINE INDICATOR FLASHED ON AND OFF. THE ENGINE OIL WAS CHECKED AND IT WAS DISCOVERED THAT THERE WAS NO OIL INSIDE THE ENGINE. FOUR QUARTS OF OIL WERE ADDED TO THE ENGINE. APPROXIMATELY FOUR MONTHS LATER, WHILE AT SONS KIA (100 SONS DR, MCDONOUGH, GA) FOR SERVICE, THE MECHANIC REPORTED THAT THERE WAS NO OIL IN THE ENGINE. IN ADDITION, AFTER DRIVING THE VEHICLE, A BURNING ODOR WAS PRESENT OUTSIDE THE VEHICLE COMING FROM THE ENGINE COMPARTMENT. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

MOTOR JUST ALL OF LOCKED UP WITH NO WARNING I WAS DRIVING AND ALL OF SUDDEN I HEAR THE FANS START BLOWING LOUDLY I PULLED OVER AND TURNED THE CAR OFF AND IT HASN'T STARTED SINCE, NOW I'M WITHOUT VEHICLE

Mileage: 151,000

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). WHILE DRIVING 50 MPH, SMOKE APPEARED FROM THE CENTER CONSOLE. THE CONTACT DROVE TO HER JOB AND EXTINGUISHED THE SMOKE WITH A FIRE EXTINGUISHER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO KIA OF DULUTH (LOCATED AT 1701 W MICHIGAN ST, DULUTH, MN 55806, (866) 722-4542). THE MANUFACTURER WAS NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 135,000. * (RECALL RELATED INCIDENT) TS

Mileage: 135,000

TOOK 2012 SORENTO IN FOR ENGINE/BEARINGS RECALL AT 92K MILES (WHICH INCLUDED AN OIL CHANGE BY DEALERSHIP). NEXT OIL CHANGE AT 98K THERE WAS APPRX 1 QUART OF OIL LEFT. NEVER BURNED OIL PRIOR TO THIS RECALL CHECK. THOUGHT DEALERSHIP MADE MISTAKE. I USUALLY CHANGE THE OIL EVERY 5K MILES. OIL WAS CHANGED AND CHECKED AGAIN AT 2,500 MILES, IT WAS 4 QUARTS LOW. NO WARNING LIGHTS WERE EVER DISPLAYED. TOOK TO DEALERSHIP, PERFORMED OIL CONSUMPTION TESTS (4), CONSUMING ABOUT 1 QUART EVERY 500 MILES. KIA DEALERSHIP TOLD ME UNLESS IT DISPLAYS THE P1326 FAULT CODE, THERE IS NOTHING THAT KIA WILL DO - I CAN FILE A CLAIM WITH KIA AFFAIRS, IF I WANT. IT IS BURNING SO MUCH OIL, THAT IF OIL WAS CHANGE EVERY 7,500 MILES AS RECOMMENDED MAINTENANCE -- THERE WOULD BE NO OIL LEFT IN ENGINE. IT IS BURNING OIL -- THERE IS NO OIL LEAKING. ENGINE WILL FAIL, IT'S A MATTER OF WHEN - HUGE SAFETY ISSUE. A TICKING TIME BOMB. HOPE IT DOESN'T FAIL WHILE DRIVING ON THE INTERSTATE....OR CATCH FIRE.

Mileage: 98,000

ENGINE IS CONSUMING A LARGE AMOUNT OF OIL THIS HAS OCCURRED AROUND THE ENGINE GOING OVER 90,000 MILES. IN SPEAKING WITH THE KIA DEALERSHIP, THEY STATE IT IS COMMON FOR AN ENGINE OF THIS AGE TO BURN OIL. THE ENGINE BURNS ABOUT A QUART EVERY 500-600 MILES. THIS SEEMS EXCESSIVE.

CAR WAS RUNNING FINE, NO WARNINGS. STARTED ENGINE AND IT WOULD NOT START. HAD CAR TOWED. WAS TOLD THE ENGINE WAS 'LOCKED UP'. IT IS 2012 SORENTO HOWEVER IT IS NOT PART OF THE RECALL. THE VEHICLE WAS PARKED.

Mileage: 150,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHUT DOWN AND ALL THE INSTRUMENT PANEL INDICATORS, INCLUDING THE CHECK ENGINE INDICATOR, ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE BLEW UP AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Mileage: 72,000

ENGINE IS CONSUMING A LARGE AMOUNT OF OIL. WE HAD TAKEN THE CAR INTO THE DEALER TO CORRECT A RECALL AFFECTING THE ENGINE OIL. THE DEALER SERVICED THE VEHICLE, THEN THE VEHICLE STARTED BURNING OIL. WE TOOK IT TO A DIFFERENT DEALER WHO REFERRED US TO THE CONSUMER AFFAIRS DEPARTMENT. CONSUMER AFFAIRS SENT IT TO THE ESCALATION DEPARTMENT. THE ESCALATION DEPARTMENT RECOMMENDED THAT WE GO TO A JUNK YARD AND GET A USED ENGINE. THEY TOOK NO RESPONSIBILITY. WE HAVE KEPT THIS CAR SERVICED BUT WE WERE TOLD BY THE DEALER THAT THE CAR NEEDS A NEW ENGINE TO THE TUNE OF $9,000.

Mileage: 125,000

MY 2012 KIA SORENTO KEEPS GOING THOUGH OIL IT'S NOT BURNING IT AND IT'S NOT LEAKING SO WHAT HAPPENING TO IT ?

OUR 2012 KIA SORENTO STARTED HAVING THE EXACT SAME PROBLEMS AS ALL THE OTHER MOTORS THAT WERE ON RECALL FOR BAD BEARINGS. I NEVER GOT A CHECK ENGINE LIGHT. IT WOULD DIE RANDOMLY ON ME. ONCE DIED ON ME ON THE FREEWAY WITH ME AND MY 5YR OLD. LUCKILY I WAS NOT AROUND ANYONE OR IT COULD HAVE BEEN VERY TRAGIC. I LOVED THAT CAR, AND NOW IT'S JUST SITTING AT KIA DEALERSHIP COLLECTING DUST AND NOT BEING USED WITH LESS THAN 100K MILES ON IT. THIS IS NOT A OWNER ISSUE. THIS IS A MANUFACTURING DEFECT. EVEN THE DEALERSHIP SAID IT WAS BAD BEARING AND IT SHOULD BE COVERED. YET WE CAN'T GET THIS ISSUE FIXED BECAUSE THEY DON'T WANT TO HELP US, AND YET HAVE ALL THESE BAD REVIEWS ON NOT WANTING TO HELP OUT THEIR CUSTOMERS. SO IT'S JUST SITTING AT THE DEALERSHIP ROTTING AWAY BECAUSE WE REFUSE TO PAY FOR A MANUFACTURING DEFECT.

Mileage: 80,000

THE ENGINE SEIZED UP. WE HAVE MADE REGULAR OIL CHANGES ON THE CAR. THERE WAS FOUND TO BE METAL SHAVINGS IN THE OIL, WHICH IS A MANUFACTURER DEFECT. IT IS 2012 WITH 88,861 MILES ON IT. IT WOULD NOT START SO WE HAD TO TOWED TO LIBERTYVILLE KIA DEALER. THE SERVICE CENTER SAID THAT THERE SHOULD NOT BE ANY METAL SHAVINGS IN THE OIL PAN WITH THE REGULAR SCHEDULED MAINTENANCE

Mileage: 88,861

I WAS DRIVING FOR ABOUT 45 MINUTES ON THE HIGHWAY WHEN ALL OF A SUDDEN THE CAR STARTED TO DECELERATE. I HAD JUST ENOUGH FORCE TO GET IT TO THE LEFT SIDE OF THE ROAD SAFELY. NO WARNING LIGHTS OR ISSUES PRIOR TO THIS OCCURRENCE. THE RADIO WAS STILL ON BUT I COULDN'T GET THE ENGINE TO TURN OVER TO DRIVE. IS THERE A RECALL FOR THIS ISSUE??? MY MECHANIC COULDN'T FIND ANYTHING WRONG WITH THE CAR. IT STARTED RIGHT UP AND HE DROVE IT FOR AWUITE A BIT TO BE SURE.

Mileage: 158,733

AS I CAME OFF AN EXIT FROM THE HIGHWAY, AFTER DRIVING FOR ABOUT 90 MINUTES, FOR NO APPARENT REASON THE CAR JUST STOPPED RUNNING. THE TACH DROPPED TO O, AND I HAD TO PULL OVER TO THE SIDE OF THE ROAD TO AVOID GETTING HIT BY THE VEHICLES BEHIND ME. I TRIED TO START THE CAR AND THE CAR WOULD NOT EVEN TURN OVER. I CALLED MY INSURANCE COMPANY, ARRANGED FOR A TOW TO MY MECHANICS GARAGE, ONLY TO HAVE HIM TELL ME THAT THE MOTOR JUST CEASED. AGAIN NO WARNING FROM THE VEHICLES WARNING LIGHTS OR ANYTHING. IT JUST DIED RIGHT THERE.

Mileage: 121,000

ENGINE RECALL. LATELY I BEEN HEARD A KNOCKING NOISE UNDER THE HOOD OF MY VEHICLE ALSO I HEARD KNOCKING NOICE FROM THE EXHAUST PIPE WHEN I START THE CAR AS WELL. IT COMES N GOES I HEAR IT ONCE IN A WHILE MAINLY IN THE MORNING WHEN I FIRST START THE CAR. I HEAR IT ANY OTHER TIME ONCE IN A WHILE. N I SEE LATELY THERE LEAKAGE COMING THREW THE EXHAUST PIPE AS WELL. I TOOK IT TO MY MACHANIC N HE ADVISED ME TO REPORT TO THE DEALER SINCE IT CAN B A POSSIBLE RECALL

Mileage: 89,730

MY KIA'S ENGINE SEIZED UP ON THE HIGHWAY WHILE DRIVING I HAVE NOT EVEN OWNED IT FOR A YEAR. I STILL OWE QUITE A BIT ON THIS AND CAN NOT SEEM TO GET ANY HELP FROM MY LOCAL KIA DEALER WHERE I PURCHASED IT. I LOST MY JOB BECAUSE OF THIS AND CANNOT TRY TO FIND ANOTHER ONE WITH OUT MY VEHICLE - IT IS CAUSING GREAT DISTRESS TO MY FAMILY. I CANNOT AFFORD TO BY ANOTHER VEHICLE OR PURCHASE AN ENGINE. I REALLY NEED HELP AND GUIDANCE WITH THIS ISSUE. I WAS TOLD KIA WAS THE BEST WITH CUSTOMER CARE AND VEHICLE RELIANCE. SOON I WILL NOT BE ABLE TO MAKE PAYMENTS ON MY VEHICLE WITH OUT A JOB. PLEASE HELP ME WITH THIS PROBLEM I DO NOT KNOW WHERE ELSE TO TURN. THANK YOU

Mileage: 107,000

LOSING OIL..NO INDICATOR LIGHTS COME ON. THEY TELL ME I HAVE DROP OIL PAN AND AND GET NEW SEAL. WHY DOESNTINDICATOR COME ON? .HAVE APPOINTMENT MARCH 4TH AT DEALER TO HAVE THIS FIXED. SOUNLD NOT HAVE TO AY FOR IT. INDICATOR LIGHT DO NOT WORK.NOW MY ENGINE KNOCKS

Mileage: 150,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE OCCURRED COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO NAPLETON'S MID RIVERS KIA (LOCATED AT 4955 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, (636) 206-4284) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. THE DEALER STATED THAT IF THE ENGINE CONSUMED OIL, IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 114,276. *TR THE CONSUMER STATED THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIRS UNTIL THE ENGINE SEIZED. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS

Mileage: 114,276

THE VEHICLE WAS BEING DRIVEN DOWN THE HIGHWAY AND IT BEGAN KNOCKING. IT WAS PULLED OVER ALMOST IMMEDIATELY (WITHIN A MILE). OIL WAS CHECKED AND ALTHOUGH IT HAD REGULAR SERVICE, IT REGISTERED LOW. AFTER ABOUT A HALF A QUART OF OIL WAS ADDED, THE OIL REGISTERED AT PROPER LEVEL. WHEN TRYING TO RE-START THE ENGINE IT FAILED TO START. THE VEHICLE WAS TOWED TO DEALERSHIP WHERE IT WAS DETERMINED THAT THE VEHICLE HAD CATASTROPHIC ENGINE FAILURE AND WOULD NEED A COMPLETE ENGINE REPLACEMENT. PRICE QUOTED WAS $15,000! THEY CLAIMED THIS WAS DUE TO THE ENGINE NEEDING TO BE REPLACED WITH A SMALLER BLOCK (THEY DON'T MAKE THE 3.5 L ANYMORE) AND THE MODIFICATIONS THAT IT NEEDED. THE CAR WAS PURCHASED USED, HAD 125,054 MILES ON IT AND HAD NO WARNING PRIOR TO THE INITIAL KNOCKING THAT OCCURRED ON THAT DAY.

Mileage: 125,054

I WAS DRIVING DOWN THE HIGHWAY WHEN MY CARS ENGINE SEIZED UP. I LOST ALL CONTROL OF THE BREAKS AND POWER STEARING AND IT WAS SMOKING AS I COASTED TO THE SHOULDER. I WAS ABLE TO GET THE CAR SEATS OUT OF THE BACK AND LET IT COOL DOWN SOME BUT THE ELECTRIC IN IT WAS NOT WORKING SO IT WOULDNT TURN OVER. IT LEFT ME STRANDED A LITTLE OVER AN HOUR FROM MY HOUSE WITH 2 INFANTS. I HAD IT TOWED HOME AND CHANGED THE BATTERY IN IT TO SEE IF IT WOULD TURN OVER AND IT DID. WHEN I WAS ABLE TO GET THE CAR RUNNING AGAIN THERE WAS A KNOCKING IN THE ENGINE AND THE CAR WOULD STALL IF I PUT THE CAR IN GEAR AND PRESS THE GAS. WHEN I CALLED KIA THEY TOLD ME MY VIN WASNT COVERED IN THE ENGINE RECALL SO IM FILING A COMPLAINT.

Mileage: 155,000

SHORTLY AFTER THE ANALYTIC CONVERTER LIGHT CAME ON, THE ENGINE STARTED SURGING AND THEN DIED WHEN I SLOWED FOR A TURN. I PUT THE CARE IN PARK, RESTARTED THE ENGINE, PUT IT IN DRIVE AND IT DIED AGAIN. I TRIED AGAIN WITH PARK, RESTART AND THEN DROVE INTO A PARKING LOT. I FOUND RECALL SC106 ON LINE BUT THE DEALER CAN'T FIND THIS FOR MY VEHICLE.

Mileage: 138,000

MY WIFE AND I HAVE BEEN DRIVING THIS VEHICLE FOR OVER 2 YEARS NOW. ABOUT TWO YEARS AGO, THIS BANGING NOISE STARTED WHICH FELT LIKE WE HIT SOMETHING OR AN OBJECT THE ROAD (JUST ONE BIG BANG NOISE). THE SECOND TIME IT HAPPENED WE TOOK IT THE AAA AND THEY SERVICED IT AND MADE SOME REPAIRS TO IT AND REPLACED SOME PARTS. THE NOISE WENT AWAY AND NOW (FEB 2019), I AM DRIVING ON THE HIGHWAY AT 60 MILES PER HOUR AND IT CAME BACK AND HAPPENED THREE TIMES ALREADY. UPON RESEARCHING THE CAUSE OF THIS ISSUE, I AM HERE ON THIS SITE TRYING TO FIND ANSWERS FOR THESE ISSUES. NOW, I DO NOT WANT OUR CAR TO CATCH FIRE SINCE I'VE READ A FEW PEOPLE WERE EXPERIENCING THIS HORRIFYING PREDICAMENT. WHAT ARE WE TO DO? WILL KIA TAKE CARE OF THIS ISSUE BEFORE SOMETHING WORSE HAPPENED? IT SEEMS TO BE CASE WITH THESE RECALLS, SOMETHING TERRIBLE HAS TO HAPPEN.

Mileage: 106,000

MY 20 YEAR OLD SON WAS DRIVING HIS 2012 KIA SORENTO ON THE HIGHWAY AT APPROXIMATELY 60 MPH WHEN THE ENGINE STARTED TO MAKE A KNOCKING NOISE AND LOST ACCELERATION (HE WAS PRESSING THE GAS PEDAL, BUT IT FELT LIKE IT WASN'T DOING ANYTHING.) THE KNOCKING NOISE CONTINUED AND GREW LOUDER. WE TOOK THE CAR TO A NEARBY GARAGE, AND THE MECHANIC WHO LOOKED AT IT SAID THE CRANK BEARING WAS BAD AND THE ENGINE WAS SHOT. HE SAID REPLACING IT WOULD $5,000 OR MORE. HE SAID REPAIRING LIKELY WOULDN'T BE AN OPTION BECAUSE HE HAS SEEN OTHER KIAS WITH THE SAME PROBLEM, AND THE ENGINES WERE FULL OF METAL PIECES. AFTER RESEARCHING, I LEARNED OF THE RECALL FOR 2012 KIA SORENTOS FOR THIS VERY REASON, BUT MY SON'S VIN ISN'T LISTED, AND IT OBVIOUSLY SHOULD BE. THIS VEHICLE ONLY HAS 86,000 MILES AND HAS BEEN SERVICED REGULARLY. IT WAS MY HUSBAND'S VEHICLE BEFORE, SO WE KNOW IT HAS HAD REGULAR MAINTENANCE SINCE THE BEGINNING. EVEN THOUGH THE VEHICLE HAS STAYED IN THE SAME HOUSEHOLD, IT IS NOW IN MY SON'S NAME SO THE WARRANTY DOESN'T APPLY. PLEASE ADD THIS VEHICLE TO THE RECALL! I DON'T HAVE ANYTHING IN WRITING FROM THE MECHANIC, BUT THE VEHICLE IS STILL THERE AND I CAN GET THAT IF NEEDED.

Mileage: 86,000

ALL THIS HAPPENED ON CHRISTMAS DAY, 2018. MY FAMILY AND I WERE DRIVING ON THE INTERSTATE TO VISIT FAMILY FOR THE HOLIDAY, WHEN THE ENGINE OUT OF NO WHERE MADE A SQUEAKING NOISE AND THEN STARTED KNOCKING. IT WAS LIKE I IMMEDIATELY LOST A LOT OF POWER OF THE ENGINE AND IT WAS HARD TO STEER OFF THE ROAD. IT DIED AND WHEN RESTARTED IT WAS KNOCKING AND BARELY WANTED TO GO. WE DROVE IT 4 MILES TO THE EXIT AND PARKED IT AT A BK FOR THE NIGHT. WE GOT IT TOWED BACK TO OUR HOUSE 40 MILES AWAY. INITIALLY HAD THOUGHT THE TIMING CHAIN BUT LATER FOUND OUT IT THAT THE WHOLE ENGINE NEEDED TO BE REPLACED. IT HAD METAL FLAKES AND SHAVINGS ALONG WITH PROBLEMS WITH THE CAMSHAFT. WE WERE TOLD BY KIA THAT OURS WAS NOT INCLUDED AND THAT THE WARRANTY EXTENSION WAS ONLY FOR ORIGINAL OWNERS. I AM THE SECOND OWNER AND PURCHASED THE CAR IN 2012. THE VEHICLE IS JUST OVER 100K MILES.I STILL OWE ABOUT $8000 LEFT ON THE CAR. ENGINE REPLACEMENT QUOTES ABOUT $3000 BUT I FEAR PUTTING IN A NEW MOTOR THE SAME PROBLEM COULD EVENTUALLY HAPPEN AGAIN.

Mileage: 115,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE MADE A KNOCKING NOISE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO JEFF WYLER SPRINGFIELD AUTO MALL (937-783-7030, LOCATED AT 1501 HILLCREST AVE, SPRINGFIELD, OH 45504). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT PROVIDED.

Mileage: 150,000

TAMARA RECALL: WHILE DRIVING ON BRIARCLIFF WAY IN ATLANTA, GA 30345 ON 8/5/18 GOING APPROXIMATELY 20 MPH MY ENGINE MADE A LOUD POP SOUND AND BEGAN SMOKING AND SHUT OFF IMMEDIATELY. I WAS UNABLE TO RESTART CAR; CALLED TOW TRUCK TO TOW CAR TO ED VOYLES KIA DEALERSHIP IN CHAMBLEE GA. THEY DETERMINED IT WAS DUE TO 'BROKEN TONE WHEEL INSIDE ENGINE CAME APART' ; ALLEGEDLY FIXED IT BY REPLACING ENGINE; SINCE SERVICE I HAVE BROUGHT 2012 SORENTO BACK TO ED VOYLES DUE MY CHECK ENGINE LIGHT REPEATEDLY COMING BACK ON IN WHICH ED VOYLES JUST TURNS IT OFF STATING; 'WE REALLY DON'T KNOW WHAT IS GOING ON.

Mileage: 74,835

LAST FRIDAY I WAS ON MY WAY GOING TO WORK AND I STOPPED AT THE STOPLIGHT AND WHEN THE LIGHT TURNED GREEN AND I GAVE IT GAS I NOTICED A LITTLE KNOCKING FOR MY ENGINE IN THE FIRST GEAR THE ONCE THE CAR PICKED UP SPEED AND WENT IN THE OTHER GEARS IT GOES SMOOTH ONLY WHEN I COME TO A COMPLETE STOP AND FIRST TAKE OFF THE BEARINGS IN MY MOTOR IS KNOCKING

I WAS DRIVING DOWN THE STREET WHEN THE CAR BEGAN TO MAKE A LOW KNOCKING NOISE THEN IT BEGAN TO SLOW DOWN UNTIL IT CAME TO A COMPLETE STOP, AND WOULDN'T TURN OVER ANYMORE. I HAD TO GET IT TOWED TO THE MECHANIC. THE MECHANIC TOOK A LOOK AT THE CAR AND SAID THAT IT WAS THE MOTOR. I DIDN'T GET ANY WARNING OTHER THAT WHILE I WAS DRIVING IT BEGAN TO MAKE A KNOCKING NOISE AND LIGHTS WENT ON MY DASH, THEN STOPPED. I CALLED KIA SPOKE TO A REPRESENTATIVE, SHE SAID THAT MY CAR DIDN'T QUALIFY. SO I'M STUCK WITH A CAR PAYMENT AND NO CAR.

Mileage: 170,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 70 MPH, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE VEHICLE BEGAN TO SHAKE. AFTERWARDS, THERE WAS AN EXPLOSION UNDERNEATH THE VEHICLE AND ALL POWER WAS LOST, INCLUDING THE POWER STEERING. THE CONTACT WAS ABLE TO STEER THE VEHICLE DOWN AN EXIT RAMP OFF THE HIGHWAY. THE VEHICLE WAS THEN PUSHED OFF THE ROADWAY INTO A PARKING LOT. THE CONTACT DISCOVERED THAT THE ENGINE WAS BLOWN AND OIL SPILLED OUT ONTO THE GROUND. THE VEHICLE WAS TOWED TO PARKSIDE KIA (9929 PARKSIDE DR, KNOXVILLE, TN 37922, (844) 755-6461). THE DEALER CALLED BACK THREE WEEKS LATER AFTER THEY ORDERED A NEW ENGINE. THE DEALER WANTED TO CHARGE THE CONTACT OVER $1,400 FOR LABOR. THE MANUFACTURER WAS CALLED AND PROVIDED THE CONTACT WITH THE PHONE NUMBER TO A MENTAL HEALTH FACILITY. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

KIA RECALL. ON MAY 22, 2014, MY 2012 KIA SORENTO CAUGHT FIRE AND WAS TOTALED. THERE WAS NO EXPLANATION AT THIS TIME, BUT NOW IT IS COMING TO SURFACE THAT THESE VEHICLES ARE SPONTANEOUSLY CATCHING FIRE.

Mileage: 45,000

AS I WAS DRIVING DOWN THE FREEWAY THE ENGINE STALLED. AS I MADE MY WAY TO THE SHOULDER AND CAME TO A STOP I NOTICED SMOKE COMING OUT OF THE HOOD. ONCE I CAME TO A STOP I GOT OUT OF THE CAR. AS SOON AS I CAME TO A STOP I GOT OUT. WHEN I CLOSED THE DRIVERS DOOR THE HOOD BURST INTO FLAMES. BY THE TIME THAT THE FIREFIGHTERS GOT THE THERE THE ENTIRE CAR WAS UP IN FLAMES.

Mileage: 92,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 10-15 MPH, THERE WAS AN ABNORMALLY KNOCKING SOUND IN THE ENGINE. WITHOUT WARNING, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO SOUTH SHORE KIA (1128 SUNRISE HWY, COPIAGUE, NY 11726, (631) 991-3910) AND THEY STATED THAT A COMPREHENSIVE INVESTIGATION WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12995434. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE OPERATING THE VEHICLE, A GRINDING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE OIL CONSUMPTION WAS APPROXIMATELY ONE QUART PER EVERY 600 MILES. THE VEHICLE WAS TAKEN TO KIA OF LAUREL (14921 BALTIMORE AVE, LAUREL, MARYLAND), BUT NO FAILURE WAS LOCATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE) IN 2016 AND THE ENGINE WAS INSPECTED. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

ENGINE SPONTANEOUSLY CAUGHT FIRE WHILE DRIVING THE VEHICLE.

Mileage: 103,800

VEHICLE HAS STARTED CONSUMING HIGH AMOUNTS OF OIL AS IT PASSED 90,000 MILES. RECEIVED AN OIL LOW LIGHT AND NEEDED TO ADD 3.5 QUARTS OF OIL. TOOK TO A KI DEALERSHIP WHO NOTED THAT THERE WERE NO VISIBLE LEAKS, BUT PLUGS WERE BURNING WHITE. KIA CORPORATE FORCES THE DEALER TO INSTALL KNOCK DETECTION SENSOR UPDATE WHICH VOIDS ALL PREVIOUS ENGINE RECALLS. IN THE PAST, HIGH OIL CONSUMPTION WAS ENOUGH TO LEAD TO ENGINE REPLACEMENT BY PREVIOUS RECALL INFORMATION. NOW HOWEVER KI CLAIMS THAT ONCE THE COMPUTER SYSTEM IS UPDATED ALL PREVIOUS ENGINE RECALLS ARE VOID AND EXCESSIVE OIL CONSUMPTION IS NO LONGER A VALID REASON EVEN WHEN COMBINED WITH ENGINE WEAR. A USER MUST NOW HAVE MULTIPLE SENSOR FAILURES OR ENGINE FAILURE, AND EXPECT TO MONITOR OIL EVERY FEW HUNDRED MILES. LOCAL DEALERSHIP SAYS THEIR HANDS ARE TIED DUE TO REQUESTS BY KIA CORPORATION.

Mileage: 100,050

ENGINE HAS ROD KNOCK

Mileage: 99,000

RESTRICT OIL FLOW TO THE BEARINGS CAUSING BEARING WEAR. A WORN CONNECTING ROD BEARING WILL PRODUCE A CYCLIC KNOCKING NOISE FROM THE ENGINE. THIS ISSUE HAPPENS WHEN THE CAR IS ON AND DRIVING IN A CITY STREET AND HIGHWAY

Mileage: 99,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE BLEW OUT AND MADE A LOUD NOISE. ALSO, THE BRAKES FAILED. THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE, BUT MANAGED TO PULL THE VEHICLE OVER. THE ENGINE SPRAYED OIL ALL OVER THE GROUND. THE VEHICLE WAS TOWED TO PARKSIDE KIA (9929 PARKSIDE DR, KNOXVILLE, TN 37922, (844) 755-6461). THE DEALER WANTED THE CONTACT TO PAY OVER $2,000 TO DETERMINE WHO WAS RESPONSIBLE FOR THE ENGINE FAILURE. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAULTY ENGINES THAT WERE SHIPPED FROM KOREA; HOWEVER, THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 73,337.

Mileage: 73,337

WHILE ACCELERATING AFTER A RIGHT HAND TURN INTO TURN ONLY LANE HEADED FOR HIGHWAY, MY CAR JUST SEIZED UP AND STALLED OUT. I GLIDED TO STOP AND SHUT OFF THE ENGINE, TURNED IT BACK ON. I ACCELERATED ONTO ON RAMP OF HIGHWAY AND IT SEIZED UP AGAIN COMPLETELY STALLING. WHEN CHECKING OIL LEVELS THERE WAS HAD NONE, MY HUSBAND BROUGHT ME 4 QUARTS OF OIL (ALWAYS FOLLOWED DEALERSHIP PROTOCOL ON OIL CHANGES), TRIED ENGINE AGAIN NOTHING. TOWED IT TO DEALER, THEY REMOVED AND DISSEMBLED THE ENGINE TO FIND POINT OF FAILURE. FOUND #1 AND #4 CONNECTING ROD BEARINGS TO HAVE SPUN AND WELDED THEM SELF TO THE CRANK SHAFT, ALSO FOUND #2 AND #3 TO BE WORN DOWN/CHEWED UP, FOUND BEARING DEBRIS IN THE OIL PAN AND THROUGH OUT THE ENGINE, NEEDED TO REPLACE THE ENGINE AND ALL NEEDED SEALS AND GASKETS.

Mileage: 88,900

THE ENGINE COMPARTMENT OF THE VEHICLE CAUGHT ON FIRE, EVENTUALLY ENGULFING THE ENTIRE VEHICLE IN FLAMES. THE VEHICLE WAS TRAVELING AT NORMAL HIGHWAY SPEEDS WHEN THIS OCCURRED.

Mileage: 49,500

I WAS DRIVING THE TRUCK WHEN I HEARD A LOUD NOISE LIKE A FIRE GUN THAN I SAW SMOKE COMING OUT FROM THE ENGINE, I PULLED OVER AND SAW THAT THE ENGINE WAS ALREADY ON FIRE, I GOT MY TWO DAUGHTERS OUT OF THE TRUCK AND FIVE MINUTES LATER THE WHOLE TRUCK EXPLOTED

Mileage: 20

FIRST TIME IN 2017 STARTED CAR AND IT STARTED KNOCKING, AS I DROVE IT GOT LOUDER, ENGINE LIGHT CAME ON, DROVE IT TO KIA DEALER AND MOTOR HAD THROWN A ROD, KIA HONORED THEIR RECALL AND SUPPOSED NEW MOTOR WAS INSTALLED WITH 60 DAYS. NO PROBLEMS UNTIL YESTERDAY, 15,000 MILES ON NEW MOTOR, AS I WAS DRIVING ON FREEWAY AT 70MPH, ENGINE LIGHT CAME ON, SO I PULLED OVER WITHIN A MINUTE AND CALLED TOW TRUCK AND TOWED TO KIA DEALER. THEY WERE HOPING IT WAS JUST A COIL, BUT TODAY THEY TOLD ME IT WAS THE MOTOR AGAIN. THIS TIME THEY SAID KIA SAID I MUST HAVE DROVE IT A LOT AFTER THE LIGHT CAME ON AND WOULD NOT GIVE ME ANOTHER MOTOR ??? I HAD BOUGHT THE EXTRA 20,000 MILE GUARANTEE, SO EVEN THOUGH THIS SUPPOSED NEW MOTOR ONLY HAS 16,000 MILES RUNNING TIME ON IT, MY MILEAGE IS AT 111,000 SINCE THE FIRST ONE BLEW AT 95,000. SO I SHOULD STILL BE GETTING ANOTHER MOTOR, BUT, AFTER READING ALL OF THESE ACCOUNTS, LOOKS LIKE I WAS SO LUCKY FOR IT NOT TO HAVE CAUGHT ON FIRE, EVEN IF I GET IT BACK, I DON'T THINK I CAN PUT MY GRANDKIDS IN IT AGAIN, AND ITS ALMOST PAID OFF, LOVE MY CAR, BUT SOMEONE IS GOING TO GET KILLED, SOMETHING NEEDS TO BE DONE, SOON.

Mileage: 15,000

WAS DRIVING HOME FROM WORK ON 11-26-18, ABOUT A MILE OUT OF TOWN WHEN MY CAR MADE A REALLY HIGH PITCH SQUEAL SOUND FOLLOWED BY A TERRIBLE GRINDING SOUND, PULLED IN TO THE CLOSEST BUSINESS TO IT KNOCKING AND IT HAD STALLED RIGHT WHERE IT WAS PARKED, HAVE I NOT PULLED INTO THE PARKING LOT IT WOULD HAVE STALLED ON A COUNTY HIGHWAY AT 60 MPH. HAD IT TOWED IN TO A DEALERSHIP ON THE MORNING OF 11-27-18, THEY SAID IT IS ENGINE FAILURE. THE 2012 KIA SORENTO DOESN'T EVEN HAVE 90,000 MILES ON IT YET AND GETS REGULAR MAINTENANCE AND OIL CHANGES SO THERE REALLY IS NO REASON FOR THIS TO HAVE HAPPENED. IT WAS A PERFECT RUNNING VEHICLE WITHOUT EVER HAVING ANY ISSUE WITH IT WHAT SO EVER, NO SIGNS OF ANYTHING GOING OUT EITHER, NOT EVEN A DASH INDICATOR LIGHT! HAVE READ NUMEROUS ACCOUNTS OF THIS HAPPENING ALL OVER THE INTERNET, THERE'S A RECALL OUT FOR THIS TYPE OF THING BUT MY CAR ISN'T IN THE BATCH THAT WAS RECALLED???!!! I THINK THIS IS ABSURD!

Mileage: 88,700

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT TOOK AN EXTENDED AMOUNT OF TIME TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED DUE TO A LACK OF ENGINE OIL. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. MURRAY KIA (LOCATED AT 1402 WEST RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-3020) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

ENGINE IS USING EXCESSIVE OIL - A QUART OF OIL EVERY 1000 MI. I HAVE TAKEN IT TO MY NEAREST KIA DEALER WHO ON THE FIRST VISIT A MONTH AGO TOLD ME I NEEDED A TUNE-UP (NEW PLUGS, PCV VALVE, ETC. I JUST HAD A TUNE-UP AT MY REGULAR SVC RPR SHOP IN MAY. KIA DLR TOLD ME THEY DID NOT USE OEM ARTS, SO I OK'ED THE TUNE-UP AND SUGGESTED WORK TO SEE IF IT WOULD HELP. PER THEIR ADVICE, I BROUGHT IT BSCK THIS WK AFTER PUTTING ON 1000 MI. AND IT WAS AGAIN A QT. LOW. THEY HAD A TECH LINE CASE OPEN WITH KIA FACTORY ON FIRT VISIT AND WORKED WITH THEM AGAIN THIS WK. KIA'S ANSWER IS THAT THEY WILL NOT REPLACE THE ENGINE UNTIL TI THROWS A ROD. I AM GREATLY CONCERNED FOR MY WIFE AND I SAFETY. WE LIVE IN A HIGH TRAFFICE CITY (ATLANTA) AND WHEN THE ENGINE BLOWS, WE COULD BE INJURED BADLY OR EVEN KILLED. THIS IS NOT AN ACCEPTABLE SOLUTION. NOTE: ENGINE RECALL WAS DONE LAST YEAR OR SO, SO I AM TOLD THE ENGINE WILL BE REPLACED FOR LIFE ANY TIME IT FAILS STILL UNACCEPTABLE DUE TO THE THREAT OF INJURY OR DEATH.

WHILE DRIVING ALL WARNING LIGHTS ON DASHBOARD TURNED ON AND MY CAR STARTED SHAKING AND I HEAR THE ENGINE TURN OFF WHILE IN THE MIDDLE OF DRIVING. I WAS IN A RESIDENTIAL AREA GOING DOWN HILL AND SPEED LIMIT WAS 25 MPH SO I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE LIGHTS WOULD STAY ON AND WOULD NOT TURN OFF. THE GEARS WERE STUCK AS WELL, IT WOULD NOT LET ME PARK THE CAR. I WAITED A FEW MINUTES TO TURN CAR OFF AND IT WORKED. I USED THE EMERGENCY BRAKES TO KEEP CAR FROM ROLLING. I THEN WAITED A FEW MINUTES TO TURN CAR ON LIGHTS ON AGAIN AND WAS ABLE TO SHIFT THE CAR INTO PARK. I HAVE MY CAR SERVICE ROUTINELY AND NO WARNING OF SOMETHING LIKE THIS COULD HAPPEN.

Mileage: 140,000

ENGINE BEARING FAILURE VERY SIMILAR TO ENGINE RECALL FOR THE OTHER TYPES OF KIA 2.4 SORENTO ENGINES. THIS ENGINE IS A 2.4L DOHC CVVT 4-CYL. CATASTROPHIC ENGINE FAILURE NEEDS NEW ENGINE.

Mileage: 145,000

UPON EXITING THE FREEWAY ON AN OUT OF TOWN TRIP, MY ELDERLY FATHER, 9 YEAR OLD SON AND I BEGAN TO SMELL A STRONG GASOLINE SMELL. THERE WERE NO PREVIOUS SYMPTOMS OR SIGNS OF AN ISSUE AND WE JUST TRAVELLED ABOUT 250 MILES. I TYPICALLY DRIVE ALOT IN THE CITY AS WELL. IN THIS CASE, I PULLED INTO THE HOTEL PARKING LOT (RIGHT OFF THE FREEWAY) AND THERE WAS A LARGE AMOUNT OF SMOKE COMING FROM UNDER THE HOOD OF THE CAR. BECAUSE THIS OCCURRED ON SATURDAY EVENING AND WE WERE COMING INTO TOWN FOR AN EVENT, WE WERE NOT ABLE TO CONTACT WARRANTY FOREVER UNTIL MONDAY. FEARFUL, BECAUSE I HAVE HEARD OF THE MANY SPONTANEOUS FIRES THAT HAVE OCCURRED ON MY VEHICLE TYPE, WE HAVE TO WAIT TO HAVE IT TOWED AND INSPECTED. THE ENGINE WAS REPLACE IN MY VEHICLE, UNDER RECALL, JUST LAST YEAR. THANKFULLY, NO ONE WAS INJURED. IT COULD HAVE BEEN WORSE, VERY SCARY. I WILL BE MORE THAN HAPPY TO UPLOAD ANY NEEDED DOCUMENTATION AFTER AN INSPECTION HAS BEEN COMPLETED.

Mileage: 164,500

I NEVER RECEIVED A RECALL NOTIFICATION FOR MY VEHICLE. I WAS DEPLOYED FROM 2013-2015 AND DIDN'T HAVE A PHYSICAL ADDRESS AND I WOULD LIKE TO GET THE ISSUE FIXED.

THE ENGINE STALLED WITHOUT WARNING, NO WARNING LIGHTS PREVIOUS TO THE STALL. ON THE HIGHWAYS TRAVELING ABOUT 60 MPH WHEN MANY WARNING LIGHTS ALL APPEARED AT THE SAME TIME OF THE STALL. UPON TOWING THE CAR TO A NEARBY SHOP WE WERE INITIAL INFORMED IT APPEARS THE ENGINE HAS SEIZED.

Mileage: 65,000

TAKATA RECALL: I PURCHASED MY CALL FEB. 11, 2017 AND STARTING MAY I STARTED HAVING ALL KIND OF ELECTRICAL PROBLEMS. FUSED KEPT BLOWING OPEN EVERY OTHER DAY. NOW FAST FORWARD TO 2018 I GO IN FOR AN OIL CHANGE AND FIND THAT MY ENGINE IS LEAKING OIL. THE MECHANIC TELLS ME THAT I NEED TO REPLACE THE ENGINE ASAP. MY CAR HAS BEEN PARKED FOR THE PASSED TWO WEEKS.

'TAKATA RECALL' I CONTINUE TO SMELL A BURNING SMELL UNDER MY HOOD BUT NO ONE CAN SEEM TO FIND IT. IT COME AND GOES I HAD IT CHECKED WAS TOLD ALL FLUIDS ARE FINE AND NO LEAKS. I PRAY IT NEVER CATCHES FIRE AS I HAVE A GRANDSON WHO RIDES WITH ME OFTEN. ALSO MY REAR BREAK LIGHT GO OUT EVER TWO MONTHS NOT SURE WHY IT IS NOT JUST ONE SIDE THEY TAKE TURNS EACH SIDE. PRESSURE IN TIRES TEND TO GO LOW VERY OFTEN FOR NO REASON PLEASE HELP ME FIND OUT WHAT IS REALLY WRONG BEFORE SOMETHING BAD HAPPENS 🙏🙏 THE BURNING SMELL SCAMMERS THE MOST BUT I SMELL WHILE IN MOTION.

Mileage: 100,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, IT STALLED AND COULD NOT BE RESTARTED. WHEN THE CONTACT ATTEMPTED TO RESTART THE ENGINE, IT MADE A TICKING SOUND, BUT DID NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NO OIL IN THE VEHICLE EVEN THOUGH THE OIL WAS CHANGED RECENTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED REGARDING AN OIL SHORTAGE. THE MECHANIC ALSO STATED THAT THERE WERE NO ENGINE LEAKS; HOWEVER, THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WENT BACK TO THE SHOP THAT PERFORMED THE RECENT OIL CHANGE, BUT THEY HAD INCOMPLETE RECORDS OF THE OIL CHANGE, EVEN WITH THE CONTACT HAVING A RECEIPT. THE DEALER (GRIECO KIA OF DELRAY BEACH, 2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, (866) 858-7513) WAS CONTACTED AND STATED THAT THERE WAS AN UNKNOWN ENGINE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

OUR 80,000 MILE VEHICLE EXPERIENCED A COMPLETE ENGINE FAILURE OUT OF THE BLUE, NO WARNING. WE HAD TAKEN VERY GOOD CARE OF THE CAR. IT IS NOT PART OF THE GDI ENGINE RECALL, WE HAVE A DUAL OVERHEAD CAM (DOHC) ENGINE. THE DEALER SHIP REFUSED ASSISTANCE AS IT IS NOT PART OF THE RECALL, THOUGH THE SAME PROBLEM OCCURRED WITH THE ENGINE. THE ENTIRE ENGINE MUST BE REPLACED.

Mileage: 83,000

VEHICLE ENGINE CAUGHT FIRE WITH NO WARNING WHILE DRIVING ON A HIGHWAY TURNING ONTO AN INTERSECTION AT NIGHT , BURST INTO FLAMES, POWER STEERING, BRAKES AND ELECTRICAL WENT OUT AS WELL , VEHICLE WAS ENGULFED IN FLAMES INSTANTLY AND WAS DECLARED A TOTAL LOSS.

Mileage: 144,000

THE KIA WAS BEING DRIVEN ON A HIGHWAY IN JUNE OF 2018 WHEN THE ENGINE JUST FROZE UP AND STOPPED WORKING. THE CHECK ENGINE LIGHT CAME ON AFTER THE ENGINE STOPPED. THE CAR WAS FULL OF OIL AND BEING PROPERTY MAINTAINED. THE CAR WAS TOWED TO THE KIA DEALERSHIP IN KILLEEN. INITIALLY, THE DEALERSHIP EMPLOYEE SAID THE KIA ENGINE COULD NOT BE REPAIRED, THEY SAID THE ENGINE WAS BLOWN. I CALLED KIA CORPORATE AND ONCE THEY WERE INVOLVED, I WAS TOLD IT NEEDED A SHORT BLOCK AND IT COULD BE REAPAIRED. KIA CORPORATE HAS AGREED TO PAY FOR JUST OVER HALF THE REAPAIR (AROUND $3500) IF I PAY THE OTHER PART (AROUND $2500). THEY KEEP PUSHING OUT THE DATE THE NEW SHORT BLOCK WILL BE DELIVERED. AFTER RESEARCHING KIA SORRENTO RECALL ONLINE, I FIRMLY BELIEVE MY KIA SHOULD HAVE BEEN UNDER THE RECALL FOR THE OTHER 2012 KIA SORRENTOS.

Mileage: 123,000

THIS KIA SORENTO CAUGHT FIRE WHILE BEING DRIVEN. THE DRIVER REPORTED THAT THE STEERING LOCKED UP AND SHE COULD SEE SMOKE AND A FLAME COMING FROM THE ENGINE. SHE LEFT THE VEHICLE UNHARMED HOWEVER THE EXPERIENCE WAS FRIGHTENING. THE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES AND THE CAR IS NOW A TOTAL LOSS. THE CAR WAS PURCHASED FROM DALLAS AUTO AUCTION BY MAS MOTORS IN DALLAS TX. THE ORIGINAL OWNER WAS KIA OF ARLINGTON.

Mileage: 154,601

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 60 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE THEN BEGAN TO LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE "ENGINE THREW A ROD". THE DEALER (STOKES KIA, 202 S. GOOSE CREEK BOULEVARD, SOUTH GOOSE CREEK SC, 29445, (843)-572-7300) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS UNDER THE VIN AND TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 99,700.

Mileage: 99,700

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING THE ENGINE SHUT OFF. THE VEHICLE WAS MERGED OFF THE ROAD AND WAS ABLE TO RESTART AFTER A JUMPSTART. THE ENGINE MADE CLICKING NOISES BUT WAS ABLE TO BE DRIVEN HOME. THE FOLLOWING DAY, THE VEHICLE WAS ABLE TO START BUT EVENTUALLY STALLED AGAIN AND ALL THE WARNING LIGHTS ILLUMINATED. THE ENGINE STARTED CLICKING BUT WAS ABLE TO BE DRIVEN HOME AT 10 MPH. THE CONTACT CALLED THE DEALER (VIVA KIA BASSETT PLACE, 5800 MONTANA AVE, EL PASO, TX 79925 (915) 834-2300) WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS CALLED BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH THEIR CUSTOMER SERVICE DEPARTMENT. THE FAILURE MILEAGE WAS 77,500.

Mileage: 77,500

MULTIPLE COMPLAINTS HAVE BEEN FILED FOR THE ENGINE CATCHING FIRE BUT YET NO RECALLS HAVE BEEN ISSUED. WHY IS THIS? WHAT ARE WE DOING TO FIX THIS?

ENGINE SHUT OFF GOING DOWN INTERSTATE, MECHINCE SAY IT SHOT LITTLE OVER 100,000 MILES TOWED IN ENGINE GONE NEVER HAD A PROBLEM BEFORE JENKINS AUTO GARAGE IN TENNESSEE

Mileage: 106,238

THE CAR WAS IN MOTION (~30 MPH) WHEN THE ENGINE STALLED AND SMOKE CAME OUT OF THE DRIVERS SIDE HOOD. I PUT THE CAR IN PARK, EXITED VEHICLE AND IT ERUPTED INTO FLAMES. THE CAR WAS COMPLETELY BURNED WITHIN MINUTES. THE ENGINE WAS REPLACED BY KIA UNDER WARRANTY JANUARY 2018; LESS THAN 2 WEEKS LATER THE STARTER WAS REPLACED BECAUSE THE CAR FAILED TO START WHEN PARKED AND OFF. THE CATALYTIC CONVERTER WAS REPLACED MARCH 2018 BECAUSE THE CAR WAS LOSING POWER AND A STRONG GAS ODOR WAS DETECTED. THE CAR FIRE OCCURRED 2 DAYS AFTER IT WAS PICKED UP FROM THIS REPAIR.

Mileage: 100,000

ON 8/18/18 THE ENGINE OF MY KIA SORENTO BURST INTO FLAMES WHILE I WAS DRIVING WITH MY TWO YOUNG CHILDREN AND OUR DOG. I HAD MY SIX YEAR OLD AND ONE YEAR OLD DAUGHTERS AND MY 9 YEAR OLD PUG IN THE VEHICLE WITH ME. THE ENTIRE ENGINE SUDDENLY BURST INTO FLAMES WITH THEM SHOOTING OUT UNDER THE HOOD AT ALL SIDES. I YELLED FOR MY 6 YEAR OLD TO GET OUT BUT SHE FROZE AND WAS SCREAMING AND CRYING, SAYING "I CAN'T, I CAN'T GET OUT". I FIRST GOT MY ONE YEAR OLD OUT OF HER CAR SEAT AND RAN AROUND AND PULLED MY 6 YEAR OLD OUT. I GOT THEM AWAY FROM THE VEHICLE AND THEN WENT BACK AND GOT MY DOG OUT OF THE FRONT SEAT. THE FIRE SPREAD WITH SUCH SPEED AND THE THICK BLACK SMOKE WAS SO STRONG. THANK GOD THAT I WAS ABLE TO GET MY FAMILY OUT AS THE FIRE QUICKLY SPREAD. WITHIN MINUTES THE ENTIRE VEHICLE WAS COMPLETELY ENGULFED. THE FIRE DEPARTMENT ARRIVED AND QUICKLY PUT OUT THE FIRE BUT MY VEHICLE IS A TOTAL LOSS, MELTING THE ENTIRE INTERIOR OF THE CAR THAT WE WERE SITTING IN JUST MINUTES PRIOR. NOTHING IN THE VEHICLE WAS SALVAGEABLE. THE CAR BURST INTO FLAMES WHILE I WAS DRIVING IN THE PARKING LOT OF CHUCK OLSON KIA IN SHORELINE, WA. I HAD JUST PULLED INTO THE DEALERSHIP BECAUSE I SMELLED GAS AND WANTED THE SERVICE DEPARTMENT TO LOOK AT IT. THEY HAD REPLACED MY ENGINE ABOUT SIX WEEKS PRIOR UNDER THE RECALL BECAUSE MY ENGINE SEIZED WHILE DRIVING ON THE FREEWAY. I DO NOT KNOW WHETHER IT WAS THE INSTILLATION OF THE ENGINE OR IF THE RECALL DID NOT FIX THE PROBLEM OF KIA ENGINES BURSTING INTO FLAMES. THERE WERE NO WARNING LIGHTS ON, MY CAR HAD A FULL GAS TANK AND DID NOT NEED AN OIL CHANGE. I SMELLED GAS AS I DROVE MY DAUGHTER'S FRIEND HOME AND CALLED MY HUSBAND WHO SAID TO TAKE IT IN. I WAS LESS THAN TWO MILES FROM THE DEALERSHIP AND CALLED THE SERVICE DEPARTMENT AS I WAS DRIVING THERE. AS I PULLED UP I SAW THE SERVICE DEPT WAS CLOSED AND I BEGAN TO TURN AROUND WHEN THE FIRE STARTED.

Mileage: 79,000

TL* THE CONTACT OWNED A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND BLACK SMOKE APPEARED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS BEING ENGULFED IN FLAMES BY ANOTHER DRIVER. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

CAR REPAIRED BY RECALL DUE TO NOISES IN THE MOTOR. MOTOR CHANGED. NOISES CONTINUED. CAR BROKE DOWN IN THE HIGHWAY. LOST POWER AND IT WAS IN FUMES AND SMOKE. LIVES IN DANGER. CAR TOWED TO KIA SERVICE IN LIBERTYVILLE , IL. STAFF INDICATED THAT PISTONS BLEW UP.. WHOLE MOTOR CHANGED AGAIN. AFTER THREE WEEKS CAR DID NOT WORK AT AND.. BROKE IN THE NIGHT WHILE MY WIFE WAS GOING TO TAKE CARE OF AN EMERGENCY CALL TO A HOSPITAL. KIA TOWED AGAIN. MOTOR CHANGED THIRD TIME. AT SERVICE SINCE JULY 19, 2018. IT HAS BEEN PROMISED TO BE DELIVERED TO ME AGAIN TOMORROW WEDNESDAY 8/14/208. FAMILY AND MYSELF AFRAID TO RIDE THE KIA SORENTO AGAIN. CAR WITH NOISES SINCE 2016. THEY HAVE BEEN USING REBUILT PART TO CHANGE THE MOTOR. CURRENT MILES 82,000.

Mileage: 20

I WAS DRIVING HOME FROM WORK AND NOTICED MY SORENTO WAS MAKING A LOUD TICKING SOUND AND WAS STRUGGLING TO CHANGE GEARS. I PULLED OVER AND IMMEDIATELY AS I PUT MY CAR IN PARK, MY CHECK ENGINE LIGHT FLASHED AND CAR TURNED OFF. I HAD THE CAR TOWED TO A MECHANIC WHO CONFIRMED THE ENGINE HAD SEIZED. THIS DESCRIPTION FALLS RIGHT IN LINE WITH THE ENGINE RECALLS ON 2012 SORENTO'S, BUT KIA SAYS MY VIN IS NOT PART OF THE RECALL. THE CAR HAS BEEN WELL MAINTAINED AND ONLY HAS 80,989 MILES ON IT. MY MECHANIC REACHED OUT TO KIA TO EXPLAIN TO THEM THAT THE ENGINE WAS IN VERY GOOD CONDITION AND SHOULD NOT HAVE SEIZED, AND BELIEVED IT WAS A FAULTY ENGINE AND THEY HUNG UP ON HIM.

Mileage: 80,989

WHILE DRIVING ON HIGHWAY 50 ABOUT 20 MILES FROM SOUTH LAKE TAHOE MY CAR JUST STALLED OUT WHILE TRAVELING AT THE SPEED OF ABOUT 55 MPH. STEAM/SMOKE FROM COMING FROM THE FRONT END. AS I PULLED OVER TO THE SIDE OF THE ROAD OTHER MOTORIST TRAVELING WEST BOUND STARTED HONKING AND POINTING TO THE VEHICLE. AFTER STOPPING IS WHEN WE REALIZED THE ENGINE AREA WAS ON FIRE. AFTER OPENING THE DRIVER SIDE DOOR THE FLAMES SHOT OUT FROM UNDER THAT CAR CAUSING 3RD DEGREE BURNS TO THE BACK CALF ON MY LEFT LEG. THE CAR WAS IN TOTALLY IN FLAMES WITHIN 5 TO 10 MINS.

Mileage: 92,000

I HAVE A 2012 SORENTO AND THE ENGINE DIED IN IT AT 123K MILES. I DONT KNOW WHAT HAPPENED BUT I KEPT UP AND MAINTAIN THE MAINTENANCE ON IT. I DONE TUNE UP ,OIL CHANGES FLUSHES THAT NEEDED TO BE DONE. MY SORENTO HAS BECOME A MEMBER OF MY FAMILY AND THE KIDS CALL HER MISS KIA!!😂. I LOOK FOR RECALL AND DIDN'T SEE ANY FOR MY SORENTO. ITS GONNA COST ABOUT 5K TO FIX OUT OF POCKET😱😱😓. WHICH MEANS ITS GONNA TAKE AWHILE TO GET HER UP AND ROLLING AGAIN. IM STILL MAKING PAYMENTS ON A CAR THAT DOESN'T RUN. I WISH YOU GUYS WOULD CONSIDER FIXING OUR CAR. IM NOT SURE HOW MANY PEOPLE ARE HAVING ISSUES WITH THIS BUT THE KIA SHOPS DIDN'T SEE THE ENGINE GOING EITHER. WE ARE RENTING CARS TO TRAVEL TO AND FROM WORK WEEKLY AND ITS HARD TO SAVE WHEN YOU KEEP SPENDING TO TRAVEL TO WORK AND FROM WORK. PLEASE HELP US GET MISS KIA UP AND ROLLING AGAIN. IF YOU HAVE ANY QUESTIONS PLEASE CALL AT [XXX] AND MY NAME IS [XXX]. THANKS AND HAVE A GREAT DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 123,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE LOST POWER AND FAILED TO RESTART WITHOUT WARNING. HOURS LATER, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FRANK FLETCHER KIA, 2901 SE MOBERLY LN, BENTONVILLE, AR 72712, (479) 845-4343), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 123,109.

Mileage: 123,109

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, A TICKING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER (BOB SIGHT INDEPENDENCE KIA, 1700 S NOLAND ROAD, INDEPENDENCE, MO 64055) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

I HAVE ONLY RECENTLY SEEN ARTICLES REGARDING THE HYUNDAI/KIA ENGINES CATCHING FIRE. I HAD A 2012 KIA SORENTO THAT THE ENGINE CAUGHT FIRE IN 2014 HENCE TOTALLING THE VEHICLE. I HAVE TRIED FOR YEARS TO DISCUSS THIS WITH PEOPLE BUT SINCE IT WASNT AN ACTIVE RECALL NO ONE WOULD PURSUE THE CASE. ON MAY 22, 2014, MY DETAILER WENT TO TURN THE CAR ON AND TO MOVE IT AND THE WHOLE ENGINE CAUGHT FIRE. OBVIOUSLY I DO NOT STILL OWN THIS VEHICLE BUT I WOULD LIKE SOME ANSWERS.

Mileage: 35,000

I WAS DRIVING A 2012 KIA SORENTO WITH THREE OTHER PASSENGERS AND OUR FAMILY DOG. I SEE SMOKE COMING FROM BACK OF MY CAR THOUGHT IT WAS THE CAR PASSING ME SINCE MY CAR WAS IN MINT CONDITION WITH A NEW ENGINE AND NEW TRANSMISSION. I LOOK AGAIN THERE IS NO CAR GOING THE OPPOSITE WAY AND NOW I SEE A LOT MORE SMOKE. CARS COMING THE OPPOSITE WAY ARE FLASHING ME AND WAVING SO I FIGURED I'M PROBABLY OVER HEATING. I STEER TO THE RIGHT ON A STEEP HILL THE BRAKES AND EMERGENCY BRAKE DOESN'T WORK I QUICKLY THROW IT INTO PARK THE GEARS ARE GONE SO NO PARK. AT THAT POINT WE SEE FLAMES SHOOTING AT US. MY DAUGHTER AND I OPEN OUR DOORS THE CAR IS SLOWLY ROLLING DOWN THE HILL, THE DOOR HITS HER SHE GOES FLYING THE CAR ALMOST RUNS HER OVER. I TAKE THE CAR AND I'M HOLDING THE 4,000 POUND CAR BACK FROM ROLLING DOWN THE HILL SO THE KIDS AND DOG IN THE BACK SEAT CAN GET OUT. THEY FINALLY FIGURE OUT HOW TO MANUALLY UNLOCK THE DOORS, GRABBED THE DOG BY THE COLLAR. I LET GO OF THE CAR IT WAS ENGULFED IN FLAMES ROLLED DOWN THE HILL AND STARTED TO EXPLODE. WHAT A HORRIFYINGLY EXPERIENCE.

Mileage: 65,000

I STARTED EXPERIENCING STALLING ISSUES IN APRIL 2018, HAD THE DEALERSHIP THAT I BOUGHT IT FROM INSPECT IT AND I WAS ADVISED TO CHANGE THE CRANKSHAFT POSITION SENSOR AND THE BATTERY. I CHANGED BOTH AND THE THE MOTOR RAN FINE FOR AROUND 3000 MILES. I WAS DRIVONG DOWN THE HIGHWAY AT 60MPH WHEN THE VEHICLE SHUT OFF WITH NO WARNING, OIL LAMP OR CHECK ENGINE LIGHT. THE VEHICLE WOULDN'T START UP AFTER STALLING. TOWED THE VEHICLE TO MY BROTHER'S HOUSE, TRIED TO START IT A FEW DAYS LATER, WHEN IT CRANKED OVER THERE WAS A HORRIBLE SCREACHING SOUND FOLLOWED BY KNOCKING FROM THE ENGINE. TOWED THE CAR INTO KIA IN WACO AND THEY HAVE DENIED REPAIRS BECAUSE MY VEHICLE ISN'T COVERED UNDER THE RECALL. I RECIEVED THE RUN AROUND REGARDING WHAT EXACTLY IS BROKEN. THE ONLY ANSWER I GET IS "WE KNOW ITS GOT BROKEN PARTS ONSODE, BUT WE DON'T KNOW WHAT." I BELIEVE THAT THEY DIDN'T EVEN PERFORM AN INSPECTION, JUST DENIED BASED ON NOT RECALLED UNDER VIN. KIA SENT ME AN INTERIM NOTICE AS WELL AS ANOTHER NOTICE STATING MY ENGINE WILL BE COVERED FOR 10 YEARS AND 120K MILES DIE TO THE ENGINE BEARING CLEARANCE ISSUE. KIA DOESN'T HAVE A RECORD OF NOTIFIED VEHICLE OWNERS AMD IS TELLING ME I'M LYING BY SAYING I RECIEVED ANY NOTIFICATION BECAUSE THEY HAVE NO RECORD. ITS ALREADY BEEN PROVEN THAT KIA HAS HID THE DEFECTIVE INTERNAL ENGINE PARTS. I WAS QUOTED $7300 FOR AN ENGINE WITHOUT LABOR.

Mileage: 117,000

JUNE 23 DRIVING ON THE FREEWAY POPPING NOISECOMING FROM WHAT SOUNDED LIKE UNDER THE CAR RED ENGINE SYMBOL COMES ON IN THE LOWER LEFT HAND CORNER OF DASH IMMEDIATELY BEGIN GETTING OVER SECOND POPPING OCCURS WITHIN 10-15 SECONDS RED OIL LAMP LIGHT COMES ON RIGHT HAND SIDE OF DASHBOARD SMOKING FROM VEHICLE HAPPENS IMMEDIATELY GET TO SIDE OF FREEWAY ATTEMPT TO TURN OFF CAR RESTARTS ATTEMPT AGAIN TURNS OFF IMMEDIATELY GET OUT OF CAR AND RUN TOWARDS GOOD SAMARITAN WHO WITNESSES ENTIRE THING STOPS AND STAYS WITH ME ENTIRE TIME 911 CALLED ANOTHER VEHICLE PULLS OVER AS FRONT OF VEHICLE IS FULLY ENGULFED IN FLAMES AND ATTEMPTS TO EXTINGUISH FIRE BUT TO NO AVAIL FIRE TRUCKS AND FREEWAY ROADSIDE ASSISTANCE COME WITHIN 10 MINUTES OF INCIDENT EXTINGUISH FRONT OF MY VEHICLE VEHICLE TOWED IN MOTION AT BEGINNING ON FREEWAY PULLED OVER AND GOT OUT ON SIDE OF FREEWAY NHTSA RECALL NUMBER17V224 MAY AND OCTOBER 2017 JUST HAD 105,000 MILE MAINTENANCE DONE AT RALLY KIA ON JUNE 11 COULD NOT UPLOAD PICTURES SAID FILE MUST BE ONE OF THE TYPES SPECIFIED ABOVE. AM I ABLE TO SEND THEM VIA ANOTHER WAY?

Mileage: 105,000

WE WERE DRIVING ON THE 10 EAST FROM CALIFORNIA HEADING HOME TO PHOENIX, AZ ON JUNE 14TH. AT APPROX. 12:30PM PST AT A CRUISING SPEED OF 75 MPH WE APPROACHED THE LONG STEP HILL AND HALF WAY UP THE HILL THE ENGINE CEASED. WE WERE DRIVING IN THE LEFT LANE AND THE RIGHT LANE HAD MANY SEMI- TRAILER TRUCKS PASSING US. LUCKILY WE WERE ABLE TO DRIFT THE SORENTO WITH NO ENGINE POWER TO THE RIGHT SIDE OF THE SAFETY SHOULDER- THIS COULD HAVE BEEN A SITUATION WITH MY WIFE, ME AND MY 11 YEAR DAUGHTER AS FATALITIES SINCE LOSING POWER UP FILL AS SEMI-TRAILER TRUCKS PASS YOU BY IS EXTREMELY DANGEROUS AND PERILOUS. WE HAD TO GET A TOW TRUCK TO TOW THE KIA TO AN INDEPENDENT MECHANIC IN BERMUDA DUNES. HIS ANALYSIS WAS THE ENGINE WOULD NOT CRANK OVER/NO SIGNS OF OVER HEATING, BATTER LEVELS IN GOOD CONDITION, AND ENGINE COMPLETELY SEIZED. WE HAD TO TOW THE SORENTO ON JUNE 15TH TO PALM SPRINGS KIA DEALERSHIP WHERE THE CAR HAS BEEN UP TO THIS REPORT'S WRITING JULY 15TH -- ONE FULL MONTH. KIA PALM SPRINGS RAN THEIR TEST AND SAID THE ENGINE DID CEASE UP BUT NO "SLUDGE" IN THE OIL HENCE NO OIL ISSUES. WHEN I ASKED FOR THE TECHNICIAN'S REPORT- MONICA AT PALM SPRINGS KIA SAID THERE WAS NO REPORT AVAILABLE FOR ME TO REVIEW.. MONICA ENTERED A " GOOD WILL SERVICE CASE" FOR ME . I HAD TO CONTACT KIA CONSUMER AFFAIRS A TOTAL OF 10 TIMES BEFORE FINALLY AN ESCALATED AFFAIR MANAGER LYLE CLARK SAID KIA MOTORS INC. WILL NOT BE OFFERING ANY ASSISTANCE IN REPLACING THE ENGINE OR ANY HELP AND THAT BASICALLY I HAVE TO TAKE UP MY CASE WITH PALM SPRINGS KIA-- WHO BY THE WAY ADVISED I CONTACT KIA CONSUMER AFFAIRS IN THE FIRST PLACE. NO OWNERSHIP, ACCOUNTABILITY OR COMPASSION BY KIA. MANY KIA ENGINES ARE CEASING AND ONE DAY FATALITIES WILL HAPPEN. NOW I HAVE A BROKEN KIA IN PALM SPRINGS AND THE TERRIBLE FEELING OF BEING DISMISSED BY KIA AND THEY ONLY WANT ME TO FIX IT SO THEY CAN GET PAID FOR THIS INDIGNITY.

Mileage: 81,598

2012 KIA SORENTO -SIMILAR TO OTHERS, OIL PRESSURE LIGHT AND CHECK ENGINE LIGHT CAME ON. RATTLING NOISE HEARD DURING ACCELERATION. MY MECHANIC INFORMED ME MAIN REAR SEAL BLOWN. CALLED KIA AND LEARNED MY ENGINE IS NOT INCLUDED IN THE CURRENT RECALL. AFTER READING OTHER REPORTS, SEEMS LIKE KIA MAY NEED TO EXPAND THE RECALL TO INCLUDE OTHER ENGINES IN THE SAME TIME FRAME.

Mileage: 94,000

I HAD A FEW PROBLEMS WITH MY CAR, ONE OF THEM IS THAT MY CAR MADE A BIG RATTLE NOISE WHILE DRIVING AT ABOUT 45MPH IN THE STREET, I CALL KIA MADE AN APPOINTMENT TOOK THE CAR AND WHEN THEY GOT BACK TO ME THEY SAID IT WAS THE THROTTLE NEED IT TO BE REPLACE ($500) THEN THE STARTED ($600) I HAVE REPLACE THIS 2 TIMES ALREADY, THEN THE DRIVE BELT IDLER PULLEY AND THE BRAKE LIGHTS GO OFF VERY OFTEN, AND SO ON. MAKE STORY SHORT MY CAR WAS IN THE SAFETY RECALL, MY CAR AS SHOWED ALL THE SIGNS, RATTLE NOISE, THE OIL LIGHT GOES ON AND OFF THE DASHBOARD I HAVE SPEND A LOT OF MONEY IN THIS CAR BUT THEY REFUSE TO REPLACE THE ENGINE. I RECEIVED A SECOND SAFETY RECALL NUMBER 17V224 ON OCTOBER 17, 2017. AND THEN ANOTHER NOTICE FROM KIA SAYING THEY EXTENDED THE WARRANTY ON MY CAR TO 120,000 MILES. ON MY POINT OF VIEW THAT DOESN'T FIX THE PROBLEM.

Mileage: 85,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE VEHICLE AND THEN THE MOTOR FAILED TO FUNCTION. THE DEALER (CRAIN KIA OF SHERWOOD, 5830 WARDEN RD, SHERWOOD, AR 72120, (501) 542-6042) DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE DEALER FURTHER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT REFUSED TO PROVIDE GOODWILL ASSISTANCE DUE TO THE VEHICLE'S HIGH MILEAGE. THE MANUFACTURER STATED THAT THE VEHICLE WOULD NEED TO BE REPAIRED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *TT *TR

Mileage: 104,000

MY SON WAS DRIVING OUR 2012 KIA SORENTO AND AS HE EXITED THE FREEWAY TO THE SERVICE ROAD AND APPROACHED THE INTERSECTION WHICH WAS ON AN UPHILL GRADE, THE ENGINE SUDDENLY STALLED. HE LOST BRAKING AND STEERING CONTROL ON THE CAR. THE CAR ROLLED BACKWARDS INTO THE CAR BEHIND HIM AND COLLIDED WITH THE CAR RESULTING IN $1,820 DAMAGE TO THE OTHER CAR. THE ENGINE HAD SEIZED AND THREW A ROD INTO THE VEHICLE STARTER.

Mileage: 105,000

VEHICLE STALLS WHILE IN MOTION AND WHEN STOPPED. WHEN IT STALLS IN MOTION, THERE IS NO STEERING OR BRAKES. AWD KICKS IN FOR NO REASON AND WILL NOT GO OFF. I HAD THE VEHICLE CHECKED AND BOTH THE MAP SENSOR AND VCMA ACTUATOR WERE BOTH REPLACED AS RECOMMENDED BY THE DIAGNOSTIC COMPUTER. I DID HAVE A TUNE UP ON THE VEHICLE ONE DAY PRIOR SO I HAD HOPED THE SPARK PLUGS WERE THE PROBLEM. PROBLEM RESUMED ONE DAY AFTER BRINGING HOME FROM SHOP. I CALLED KIA AFTER SEEING THERE WAS A RECALL IN MAY OF 2017 THAT COVERED CERTAIN SORENTO MODELS THAT WERE STALLING, HOWEVER I WAS TOLD MINE WAS NOT A PART OF THIS RECALL. I DON'T KNOW WHAT TO DO NOW OTHER THAN TO TAKE IT TO KIA AND SPEND ENORMOUS AMOUNTS IN REPAIRS.

Mileage: 112,000

MY CAR STALLED OUT IN THE MIDDLE OF THE ROAD WHILE DRIVING ON A CITY STREET. I TOOK IT TO THE KIA DEALERSHIP CERTAIN IT HAD TO BE THE ENGINE SAFETY RECALL. THEY SAID IT WAS NOT, BLAMED THE ISSUE ON SOMETHING ELSE AND CHARGED ME OVER $1,000 TO FIX IT. I TOOK THE CAR HOME AGAIN. THE NEXT MORNING, IT STALLED AGAIN WHILE DRIVING IN THE MIDDLE OF A MAIN CITY ROAD. I HEARD A KNOCKING SOUND FROM THE ENGINE AND THEN IT DIED. KIA IS PUTTING MY FAMILY'S LIVES AT RISK.

Mileage: 150,000

EXISTED THE FREEWAY, STOPPED AT 2 STOP LIGHTS WITH OTHER CARS WITH NO INDICATION OF TROUBLE. STARTED FORWARD FROM LIGHT 100+ YARDS AND MAYBE 20 MPH WHEN FIRE ERUPTED FROM UNDER THE ENGINE COMPARTMENT WITH LARGE FLAMES. I PULLED TO SIDE OF THE ROAD AND FIRE BURNED FROM MOTOR COMPARTMENT INTO DASH AND CEILING OF PASSENGER AREA. VEHICLE IS TOTALED! THE ENGINE HAD BEEN REPLACED BY KIA ON A RECALL JUST 5 MONTHS AGO. ONLY ABOUT 9000 MILES ON THE NEW ENGINE!

Mileage: 108,500

116,000 MILES. I HAVE BEEN CHANGING THE OIL EVERY 2K MILES SINCE I FOUND OUT ABOUT AN ENGINE PROBLEM WITH MY MAKE/MODEL. NO MATTER HOW MANY ENGINE FLUSHES AND ENGINE CLEANERS I USE IT BURNS OIL LIKE CRAZY. YESTERDAY I DROVE 1 BLOCK FROM MY HOUSE BEFORE REALIZING THE CAR WAS NOT ACCELERATING BEYOND 20 MILES PER HOUR. NO MATTER HOW HARD YOU STEP ON THE GAS IT WON'T REACH MORE THAN 2 ON THE RPM DIAL.

Mileage: 116,000

MY MECHANIC SAID MY ENGINE SEIZED ON ME. I WAS DRIVING ON A HIGHWAY WHICH TURNS INTO A CITY STREET AND THE CAR STOPPED ON ME AND WHEN I TURNED THE STEERING WHEEL RIGHT TO GET OFF OF THE BUSY STREET IT WAS DIFFICULT TO TURN. I THEN TRIED TO START THE ENGINE, ALL THE LIGHTS CAME ON BUT THERE WAS NO NOISE WHEN I TURNED THE KEY. SMOKE STARTED COMING OUT OF THE ENGINE ON THE PASSENGER SIDE. I HAD TO GET THE CAR TOWED AND THE MECHANIC SAID THE ENGINE SEIZED ON ME. THERE WERE NO WARNING SIGNS. I CALLED KIA BUT THEY SAID MY CAR DOES NOT QUALIFY FOR A RECALL BECAUSE IT IS NOT A GDI MODEL, EVEN THOUGH IT FALLS INTO THE SAME YEAR FOR THE ENGINE RECALL. I CALLED KIA TO SEE HOW MUCH IT WOULD COST TO GET THE ENGINE REPLACED AND WAS TOLD THEY DISCONTINUED MY ENGINE MODEL. SO THEY TOLD ME MY BEST BET WOULD BE TO SEARCH FOR A USED ENGINE IN A JUNK YARD.

Mileage: 104,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN EXTREMELY LOUD AND ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE BRAKE AND ENGINE INDICATORS ILLUMINATED, AND THE VEHICLE DROVE ROUGHLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V224000 (ENGINE AND ENGINE COOLING) AND 15V626000 (POWER TRAIN), BUT THE CONTACT HAD NOT RECEIVED THE RECALL NOTICES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

MY KIA SORENTO DIED BY THE SIDE OF THE ROAD ' STALLING REPEATEDLY WHILE I WAS DRIVING AND, OF COURSE, STEERING WHEEL LOCKS UP ' AND WAS TOLD EVENTUALLY THAT THE ENGINE SEIZED UP. THEY HAD TO REPLACE ENGINE (AT MY COST, OF COURSE) AS WARRANTY NOT CONSIDERED VALID BY LACK OF ENOUGH MAINTENANCE RECORDS.

Mileage: 60,000

AFTER JUST HAVING A FAULTY STARTER REPLACED ON THIS CAR (WHICH THEY CHARGED US OVER $800 TO DO, AND THEY REFUSE TO PAY FOR IT, EVEN THOUGH IT IS THEIR ISSUE), WE STARTED TO NOTICE THE OIL LIGHT WOULD GO ON AND OFF WHILE STOPPING. WE THEN NOTICED OIL LEAKING, CONTACTED KIA, AFTER WE LOOKED UP THE ISSUE WE SEE THIS WAS A KNOWN ISSUE WITH THE OIL PRESSURE SENSOR LEAKING, WHICH A RECALL WAS ISSUED FOR CANADA BUT NOT U.S. (EVEN THOUGH THEY COME FROM THE SAME PLANT). THEY CHARGED US OVER $300 TO DO, THEY WILL NOT PAY FOR IT. THEY REFUSE TO ASSIST US WITH ANY ISSUE.

DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN ALL THE LIGHTS ON MY DASH BOARD CAME ON AND THE CAR SHUT OFF. LUCKILY I WAS ABLE TO GET OFF ROAD AND INTO A DRIVEWAY. HAD VEHICLE TOWED. THE DEALERSHIP TOLD ME MY ENGINE LOCKED.

Mileage: 100,000

THIS IS THE SECOND TIME I HAVE HAD THIS PROBLEM WITH THIS SUV. WHILE DRIVING DOWN THE ROAD OIL PRESSURE LIGHT COMES ON. I PULL OFF THE ROAD RIGHT AWAY AND SHUT OFF. THEN I NOTICED TRAIL OF OIL ON ROAD BEHIND ME. I GET OUT AND LOOK UNDER FRONT OF CAR AND SEE OIL RUNNING OUT ON TO THE GROUND. COST $700.00 LAST TIME WHEN REPAIRED. REPLACED MAIN SEAL ON MOTOR AND REPLACED OIL SENDING UNIT. WATCHED YOU TUBE VIDEO THEY SAID LOOKS LIKE MAIN SEAL LEAK BUT IS ACTUALLY OIL PRESSURE SENSOR. LOCATED UNDER INTAKE MANIFOLD AND OIL RUNS OUT END OF MOTOR. BY TRANSMISSION AND LOOKS LIKE MAIN SEAL LEAK. BUT IT'S JUST A $18.00 OIL SENDING UNIT. THAT'S LEAKING.

Mileage: 133,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 65 MPH, THE ENGINE FAILED WITHOUT WARNING. THE CONTACT HEARD A LOUD BANG AND OBSERVED A HUGE CLOUD OF BLACK SMOKE EMERGING FROM THE VEHICLE. THE CHECK ENGINE AND OTHER INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER OF THE ROAD WHERE IT CAUGHT FIRE FROM UNDERNEATH NEAR THE TRANSMISSION. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. KIA OF LANCASTER (1608, 5250 MAIN ST, EAST PETERSBURG, PA 17520) WAS MADE AWARE OF THE FIRE AND STATED THAT THE EXHAUST HANGER HAD MELTED. IT WAS DETERMINED THAT ROD #4 BLEW INTO THE TRANSMISSION, WHICH CAUSED THE ENGINE TO FAIL. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.

Mileage: 81,000

DEPRESSED PUSH TO START BUTTON, THE CAR MADE A HIGH-PITCHED SQUEELING AND GRINDING SOUND FROM UNDER THE HOOD, BUT WAS NOT RUNNING. COULD NOT GET THE SOUND TO STOP. EVENTUALLY STOPPED AFTER 3-5 MINUTES. RESTARTED THE CAR THIS TIME IT STARTED, DROVE THE CAR WITH NO ISSUES FOR 3 DAYS. DEPRESSED PUSH TO START BUTTON LOUD SOUND CAME FROM UNDER ENGINE SOUNDED LIKE THE STARTER WAS ENGAGED BUT NOT TURNING OVER THE MOTOR. COULD NOT GET IT TO STOP, STARTED SMELLING A STRONG ELECTRICAL SMELL, AFTER ABOUT 5 MINUTES IT STOPPED SOUNDING AS IF THE STARTER BURNT UP. HAD CAR TOWED TO KIA DEALERSHIP IN MUNCIE, IN. THEY DIAGNOSED IT AS A BAD STARTER DUE TO THE HIGH COST OF STARTER THROUGH THE DEALERSHIP, HAD THE VEHICLE TOWED TO THE LOCAL REPAIR SHOP, HE INSTALLED NEW STARTER, ONCE NEW STARTER WAS INSTALLED ENGINE WILL NOT TURN OVER, MECHANIC ADVISED ENGINE WAS LOCKED UP.

Mileage: 65,500

2012 KIA SORENTO. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER WAS ADVISED THERE WAS SLUDGE IN THE OIL PAN DUE TO NOT TAKING CARE OF THE VEHICLE CAUSING THE MOTOR STARVATION OF OIL. THE CONSUMER IS IN POSSESSION OF ALL OIL CHANGE RECORDS. *JS

I HAD BEEN HEARING A NOISE AND MECHANIC ASKED ME TO BRING INTO HIS SHOP TO TAKE A LOOK. ON MY WAY TO THE SHOP MY CAR SUDDENLY STOPPED. MECHANIC HAD IT TOWED TO HIS SHOP, THEY CHECKED EVERYTHING AND ALL LOOKED GOOD. WHEN THEY TRIED STARTING THE ENGINE IT WAS FROZEN. I HAD NO ENGINE LIGHT WARNING AT ALL.

Mileage: 91,000

THURSDAY MORNING, I WAS DRIVING TO WORK. I MADE OUT OF MY NEIGHBORHOOD, AND PAST THE GAS STATION AND ALL OF A SUDDEN ALL MY LIGHTS CAME ON AND AS I TRIED TO PRESS THE GAS, NO SPEED AT ALL. I LOOKED AND REALIZED THAT MY TRUCK COMPLETELY SHUT OFF WHILE I WAS DRIVING AND I WAS ABLE TOO MANGE TO PULL OVER TO THE SIDE OF THE ROAD. WANT THE BATTERY. LATER WAS INFORMED THAT MY ENGINE LOCKED UP..... NOW WAITING TO SEE WHAT THE ISSUE IS. I HAVE NO PICTURES OR DOCUMENTATION YET, AS I HAD THE VEHICLE TOWED TO THE KIA DEALERSHIP. WILL ASK MORE ABOUT THIS WHEN I PICK IT UP.

Mileage: 134,000

THERE IS A RECALL ON 2012 KIA SORENTO ENGINE BUT MY VIN WILL NOT SHOW UP THAT THERE IS A RECALL. MY ENGINE SEIZED WITH ONLY 69000+MILES ON IT AND JUST LIKE ALL THE OTHER RECALLED VEHICLES. I WAS DRIVING ONE DAY AND MY CAR SUDDENLY SHUT DOWN. NO ENGINE LIGHT OR OIL LIGHT. I HAD TO GET A JUMP TO ACTUALLY GET MY CARE STARTED AGAIN. AFTER THE JUMP MY ENGINE STARTED MAKING A LOUD KNOCKING SOUND. MY CARE HAS NEVER GAVE ME ANY INDICATION THAT THERE WAS ANY PROBLEMS OR ANY RANDOM SOUNDS. NOW I AM EITHER FORCED TO PAY OVER 5 GRAND FOR AN ENGINE FOR A CAR THAT I HAVE ONLY HAD FOR 2 YEARS OR BUY A NEW CAR. I AM ALSO STILL MAKING PAYMENTS ON THIS CAR.

Mileage: 69,000

MY MAIN REAR SEALS OF MY ENGINE BEGAN TO LEAK OIL.

Mileage: 97,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO RAY SKILLMAN SOUTHSIDE AUTO CENTER (8424 U.S. 31 S, INDIANAPOLIS, IN 46227 (317) 888-9500), BUT NO ISSUES WERE FOUND. THE CONTACT STATED THAT THE VEHICLE RECEIVED A ROUTINE OIL CHANGE ON THE DAY OF THE RECALL INSPECTION. THE CONTACT STATED THAT THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP WHERE THE OIL LEVEL WAS CHECKED AND RECORDED LOW AS WELL, BUT NO LEAKS WERE FOUND. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WERE THEY ALSO FOUND THE OIL LEVEL TO BE LOW WITH NO OIL LEAKS. THE VEHICLE WAS SET UP FOR AN OIL CONSUMPTION TESTING. THE CONTACT STATED THAT AT 2,000 MILES, THE VEHICLE SHOWED EXCESSIVE OIL CONSUMPTION. THE CONTACT WAS INFORMED BY THE DEALER THAT THE ENGINE NEEDED REPLACEMENT. SINCE THE VEHICLE WAS ALREADY INSPECTED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND THE ENGINE WAS NOT MAKING NOISE, THE ENGINE COULD NOT BE REPLACED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

OUR CAR STARTED SHOWING ENGINE PROBLEMS. IT WAS BLOWING BIG PUFFS OF SMOKE OUT NOT THE EXHAUST WHEN ACCELERATING, IT WAS VERY SLUGGISH, IT WOULD ALSO TRY TO STALL OUT HERE AND THERE. WE HAD IT TOWED TO THE DEALER. IT IS PART OF THE RECALL FOR THE ENGINE. THEY "TESTED" IT AND SAID THE ENGINE PASSED BUT TOOK A VIDEO OF THE SMOKE COMING FROM THE EXHAUST AND SENT IT TO THEIR TECHS TO SEE HOW TO RESOLVE THE ISSUE. NOW WAITING ON AN ANSWER. NO TRANSPORTATION HAS BEEN PROVIDED. PAID OUT ALMOST $300 IN THE LAST WEEK FOR A RENTAL. THE DEALERSHIP BASICALLY TOLD US WE WERE ON OUR OWN TRANSPORTATION WISE.

Mileage: 66,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE STOPPING OR MAKING A LEFT TURN AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OFTHE FAILURE COULD NOT BE DETERMINED. THE DEALER (PEAK KIA LITTLETON/DENVER, 5077 S WADSWORTH BLVD, LITTLETON, CO 80123 (303) 562-0442) WAS CONTACTED, BUT AN APPOINTMENT WAS NOT MADE DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND MANY OTHER COMPLAINTS. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

Mileage: 89,000

OUR 2012 KIA SORENTO WAS IN MOTION ON THE HIGHWAY WHEN A LOUD KNOCKING SOUND BEGAN. AT THIS POINT THE ENGINE SEIZED AND THE CAR STALLED. IT HAD TO BE TOWED TO THE KIA DEALER AND A NEW ENGINE HAD TO BE PUT IN. WE WERE TOLD BY THE SERVICE MANAGER AT THE KIA DEALERSHIP THAT RECALL SC147 ADDRESSES 2012 KIA SORENTO'S AND THE EXACT SAME ISSUE AS OUR CAR HAD. HOWEVER, THE RECALL DOES NOT INCLUDE HER ENGINE TYPE. GIVEN WHAT HAPPENED TO OUR 17 YEAR OLD DAUGHTER AND THE DANGEROUS SITUATION THAT SHE WAS PUT IN, WE FEEL THAT THESE SORENTO ENGINE TYPES SHOULD ALSO BE INCLUDED IN THE RECALL. KIA CONSUMER AFFAIRS WAS CONTACTED AND THEY REFUSED TO PROVIDE ANY TYPE OF COMPENSATION OR ADD THIS VEHICLE ENGINE TYPE TO THE RECALL.

Mileage: 65,392

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V224000(ENGINE) WAS RECEIVED IN APRIL OF 2017. THE CONTACT STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AFTER 88,000 MILES, THE SORENTO'S ENGINE STARTED MAKING A LOUD SOUND WHILE DRIVING AT HIGHWAY SPEED. THE ENGINE STAYED ON BUT CONTINUED TO MAKE A LOUD SOUND. THE CAR WAS TOWED TO PEAK KIA IN LITTLETON, CO WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED AT A COST OF $7000-$10,000 DOLLARS. THE VEHICLE HAD REGULAR OIL CHANGES UP TO THIS POINT. THE DEALERSHIP CHECKED AN MY VIN NUMBER AND SAID THAT I DIDN'T QUALIFY FOR THE RECALL FOR ENGINE PARTICLES. AS A SECOND OWNER, I DID NOT HAVE ACCESS TO THE 10 YEAR WARRANTY. I FEEL AS IF THE RECALL NEEDS TO BE EXPANDED AND HONORED. MY 5 YEAR OLD WELL MAINTAINED CAR HAD NO REASON TO HAVE CATASTROPHIC ENGINE FAILURE. I BELIEVE THIS IS A MANUFACTURING DEFECT THAT IS DANGEROUS AND THAT IS EFFECTING OWNERS ACROSS THE COUNTRY.

Mileage: 88,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL KNOCKING NOISE PROGRESSING NEAR THE ENGINE COMPARTMENT AREA AND, UPON EXITING A RAMP, THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED, BUT THE NOISE CONTINUED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE CONTACT WAS INCLUDED IN A RECALL BUT NOT YET NOTIFIED OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 77,000

WRITING TO YOU AND FILING A COMPLAINT AGAINST KIA FOR THEIR LACK OF RESOLVING HIS PROBLEM WITH HIS KIA SORENTO; ASKING FOR ANY ASSISTANCE THAT CAN GET HIM IN HAVING HIS MONIES REFUNDED. *LD THE CONSUMER STATED THE NECESSARY DOCUMENTATION FOR REIMBURSEMENT WAS MAILED TO THE MANUFACTURER, BUT THE MANUFACTURER DID NOT RESPOND TO THE REQUEST. UPDATED 09/21/2017*JS

ON 09/10/2017 WHILE DRIVING A 2012 KIA SORENTO DOWN THE HIGHWAY I HEARD A RATTLING NOISE FROM THE ENGINE WITH A LOUD BANG A FEW SECONDS LATER.THERE WAS SMOKE COMING FROM UNDER THE HOOD. I RESEARCHED AND FOUND THAT ON 03/17/2017 KIA ANNOUNCED A RECALL FOR 2012 SORENTOS. KIA'S RECALL: SC147: " BEARING WEAR MAY RESULT IN ENGINE SEIZURE" THIS IS ON KIA'S AND NHTSA'S WEBSITES. [ NHTSA CAMPAIGN # 17V224000 "MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE"] I CONTACTED KIA'S CUSTOMER SERVICE AT 1800-333-4542 AND BETHANY TOLD THAT MY 2012 KIA SORENTO WAS NOT ELIGIBLE FOR THE RECALL BECAUSE THE VIN # WAS NOT PART OF THE RECALL. SHE SAID THAT I COULD TAKE IT TO THE DEALER AND THEY WOULD CHECK THE OTHER 2 RECALL THOUGH. WHEN THE VEHICLE WAS TOWED I LOOKED UNDER THE VEHICLE TO SEE OIL POURING OUT FROM A 3 INCH HOLE IN THE BLOCK, TOWARD THE REAR OF THE VEHICLE, WHERE THE THROWN ROD BROKE THE BLOCK. OIL IS CHANGED EVERY THREE MONTHS AND THE VEHICLE HAS 120,129 MILES ON IT. THE COST OF A USED ENGINE ALONE IS NEAR $3000, PLUS LABOR TO INSTALL A MOTOR THAT COULD DO THE SAME THING. I WOULD LIKE KIA MOTORS TO REPLACE THE DEFECTIVE ENGINE WITH A NEW ENGINE AT NO COST.

Mileage: 120,129

KIA SORENTO ENGINE RECALL - MY CAR WAS DELIVERED TO THE DEALERSHIP ON 6/17 DUE TO ENGINE FAILURE WHICH WAS ASSOCIATED WITH THE RECALL. THEY CALLED ME TO PICK UP MY CAR ON 8/19. AFTER EXITING THE LOT, I CONTINUED TO HEAR THE METAL GRINDING SOUND IN THE ENGINE AREA TO THE RIGHT OF THE PASSENGER SIDE, ADDITIONAL NOISES COULD BE HEARD IN THE REAR AXLE AND AN EXTREMELY TIGHT STEERING WHEEL WHEN TURNING. I IMMEDIATELY CALLED THE DEALER AND SPOKE WITH THE SERVICE MANAGER WHO ASKED THAT I RETURN THE VEHICLE. I RETURNED IT ON MONDAY MORNING, 8/21 AND WAITED 3 HOURS WHILE THEY CHECKED THE CAR. THE MANAGER THEN INFORMED ME THAT I NEEDED A NEW STEERING SHAFT WHICH WOULD COST ME $518. MY CAR DID NOT HAVE A TIGHT STEERING WHEEL WHEN I LAST DROVE IT BEFORE BEING TOWED INTO THE DEALERSHIP LOT. THE TECHNICIANS HAD TO PULL MY CAR APART TO REPLACE THE ENGINE AND ADJUSTED MY STEERING SHAFT, WHICH THEY ARE UNWILLING TO REPAIR OR REPLACE. IN ADDITION, KIA ALSO OWES ME OVER $900 FOR A PREVIOUS REPAIR AND TWO EXPENSES THAT WAS ORIGINALLY SUBMITTED ON 6/21. AS I CONTINUE TO KEEP A LOG OF ALL MY CALLS TO KIA AND THE DEALER TO MAKE MY CASE AGAINST THE COMPANY. THE CAR HAS NOT IMPROVED WITH A REFURBISHED ENGINE, IT HAS BECOME WORSE, WHICH PLACES ME AND MY FAMILY IN DANGER. I HAVE GIVEN ALL THE DOCUMENTATION TO MY ATTORNEY TO FILE A FORMAL COMPLAINT WITH THE COMPANY AND WITH THE NECESSARY REGULATORY BODY. MY CAR WAS WORKING EFFICIENTLY BEFORE BREAKING DOWN AND I WOULD LIKE TO BE REIMBURSED AND MY CAR FIXED OR REPLACED.

Mileage: 108,000

ON 08/10/12017 WHILE DRIVING MY 2012 KIA SORENTO ON I-40. I HEARD A "RATTLING NOISE" FROM THE ENGINE. AS I SLOWED DOWN THE SOUND GOT LOUDER. I TURNED ON A SIDE STREET INTO A SAFE AREA AND PARKED MY VEHICLE. THERE WAS SMOKE COMING FROM UNDER MY HOOD. I OPENED THE HOOD AND SAW 2 SMALL PATCHES OF FIRE. I WAS ABLE TO PUT THEM OUT, THEN RAN TO A BEST WESTERN HOTEL AND ASKED FOR A FIRE EXTINGUISHER IN CASE A FIRE WOULD ERUPT AGAIN. I RESEARCHED AND DISCOVERED THAT ON 03/17/2017 KIA ANNOUNCED A RECALL FOR 2012 SORENTOS. KIA'S RECALL: SC147: " BEARING WEAR MAY RESULT IN ENGINE SEIZURE" THIS IS ON KIA'S, NHTSA'S , PBS AND FORBES WEBSITES. [ NHTSA CAMPAIGN # 17V224000 "MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE"] I CONTACTED KIA'S CONSUMER AFFAIRS # AND THE PERSON TOLD THAT MY 2012 KIA SORENTO WAS NOT ELIGIBLE FOR THE RECALL. HE SAID MY VIN # WAS NOT PART OF THE RECALL. I HAD JUST RETURNED WITH MY FAMILY 1 DAY PRIOR FROM A TRIP TO MOBILE, AL. (1500 MILES ROUND TRIP). ON 08/12/17 I HAD MY VEHICLE TOWED TO BATTLEGROUND KIA WHERE THE ADVISOR & TECHNICIAN SHOWED ME THE PROBLEM A "THROWN ROD".THIS HOLE IS 3" TO 4" DIAMETER. (PICTURES ATTACHED). I ASKED WHAT COULD HAVE CAUSED THE ROD TO BE THROWN? I HAD MY OIL CHANGED ON SCHEDULE THE LATEST WAS 07/26/2017. THIS VEHICLE HAS 123,937 MILES ON IT. HE REPLIED HE DIDN'T KNOW WHAT CAUSED IT. ON 08/15/2017 I WAS INFORMED THAT TO REPLACE THE ENGINE WITH A USED ONE WITH 99,000 MILES WAS $6400 PLUS LABOR. [THAT IS ABOUT 24,000 MILES LESS THAN MINE CURRENT MILEAGE WITH THE SAME POTENTIAL PROBLEM LINGERING TO HAPPEN AGAIN] IT IS OBVIOUS THAT THE PROBLEMS WITH THE RECALL ENGINES ARE IDENTICAL WITH MINE. I WOULD LIKE KIA MANUFACTURING TO REPLACE MY DEFECTIVE ENGINE WITH A NEW ENGINE AND RENTAL VEHICLE AT NO COST TO ME. I'LL LIKE TO PARTNER WITH THE LOCAL DEALERSHIP TO RECTIFY THIS. UPDATED 08/31/2017*JS

Mileage: 123,937

WE HAVE A KIA SORENTO 2012. PASSENGERS SMELLED GAS 4.5 HOURS INTO A 5 HOUR TRIP TO PHILADELPHIA. STOPPED AT REST STOP AND DID NOT THINK IT WAS COMING FROM CAR. WE DROVE APPROXIMATELY ANOTHER 30 MINS INTO PHILADELPHIA AND GOT OFF THE HIGHWAYS ONTO LOCAL STREETS. JOGGER ON SIDE OF ROAD FLAGGED US DOWN WITH "YOUR CAR IS ON FIRE!" WE PULLED TO SIDE OF ROAD AND GOT OUT OF THE CAR. THE KIA SORENTO'S ENGINE WAS ON FIRE. A LOCAL FIRE DEPARTMENT ARRIVED AND PUT OUT THE ENGINE FIRE WITH WATER. NO INJURIES.

Mileage: 75,000

AS I CAME AROUND A BEND AT ABOUT 20 MPH, MY 2012 KIA SORENTO DIED. THERE WAS NO WARNING, AND NO CHECK ENGINE LIGHT. I WAS ON A CITY STREET, AND HAD JUST PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR THE TURN. THANKFULLY I WAS ABLE TO PULL INTO A PARKING LOT, AND NOT DRIVING ON THE HIGHWAY WITH MY CHILDREN. I TRIED TO CRANK THE CAR AGAIN, AND IT STARTED, RAN FOR A BRIEF MOMENT, SOUNDED NORMAL, THEN DIED. I TRIED TWICE MORE WITH THE SAME RESULT, THEN CALLED A TOW TRUCK TO GET HOME. WE CALLED THE DEALERSHIP THE NEXT DAY TO NOTIFY THEM OF THE ISSUE, AND THEY SENT OUT A TOW TRUCK. WHEN THEY TRIED TO CRANK IT, IT RAN ROUGH AND THEN DIED. WE ARE AWAITING APPROVAL FROM CORPORATE KIA, AS WE BELIEVE THAT THIS IS RELATED TO THE ENGINE RECALL THEY HAVE ISSUED.

Mileage: 108,000

AS I WAS DRIVING DOWNHILL ON I-15 JUST 3 MILES SOUTH OF SCIPIO, UT, I BEGAN TO NOTICE ISSUES WITH THE BRAKES AND ACCELERATOR. I GOT INTO THE FAR RIGHT LINE OF THE HIGHWAY AND NOTICED THAT SMOKE AND FLAMES CAME FROM UNDERNEATH THE HOOD. AS I PUT THE CAR IN PARK, THICK BLACK SMOKE CAME THROUGH THE AIR VENT. AS WE GOT OUT OF THE VEHICLE, I BREATHED IN A LITTLE BIT OF THE THICK SMOKE THAT CAME THROUGH THE AIR VENT, BUT MY WIFE DID NOT BREATHE ANY OF THE SMOKE. THE HOOD AREA WAS COMPLETELY ENGULFED IN FLAMES AFTER WE ESCAPED FROM THE VEHICLE. THE FIRE DEPARTMENT PUT OUT THE FIRE ABOUT 20 MINUTES AFTER THIS INCIDENT STARTED. EVERYTHING FROM THE FRONT OF THE CAR TO ABOUT HALF OF THE TRUNK AREA WAS DESTROYED.

Mileage: 68,000

I HAVE HAD DOCUMENTED ENGINE ISSUES IDENTICAL TO THE SYMPTOMS DESCRIBED IN THE RECALL SC147 COMMUNICATION. I AM ATTACHING DOCUMENTATION OF THESE ENGINE CONCERNS, SPECIFICALLY HICCUPING/SPUTTERING/SKIPPING IDLE AND NEAR STALL-OUTS. TODAY I WENT TO THE KIA DEALER AND WAS INFORMED THAT MY ENGINE DID NOT QUALIFY FOR ANY REPAIRS BECAUSE IT PASSED THE BRIEF TEST THEY DID ON IT. THE PURPOSE OF THIS COMMUNICATION IS STATE THAT I DO NOT ACCEPT THE CONCLUSIONS OF THE KIA DEALER TODAY AND I FORMALLY REQUESTED TO THE KIA CORPORATION THAT THE ENGINE ON MY KIA VEHICLE BE REPAIRED PROMPTLY TO CORRECT THE ISSUES IDENTIFIED IN RECALL SC147. THE ENGINE IN MY KIA VEHICLE HAS HAS DOCUMENTED ISSUES IDENTICAL TO THE SC147 ISSUES SINCE I PURCHASED AND STILL DOES TODAY. GIVEN THIS, I AM CONCERNED ABOUT THE SAFETY OF MY FAMILY -- MY ENGINE MAY STALL OUT PUT MY FAMILY IN HARM'S WAY. AT THIS TIME, I AM AWAITING COMMUNICATION FROM KIA CORPORATION.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 2 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED A LOCAL DEALER (SAN LUIS BAY MOTORS KIA LOCATED AT 2700 THEATRE DR PASO ROBLES, CA 93466 805 239 8700) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT NOTIFIED THE MANUFACTURER AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

WE HAD STRUGGLED WITH THE CHECK ENGINE LIGHTS ON THE CAR COMING ON AND GOING OFF RANDOMLY. HAD THE CAMSHAFT POSITION SENSOR REPLACED TWICE. RETURNED FROM A 11 DAY VACATION AND UPON STARTING THE CAR THERE WAS A KNOCKING SOUND FROM THE ENGINE. TOOK IT TO A MECHANIC IN TOWN IMMEDIATELY FOR FEAR SOMETHING WAS WRONG WITH THE CAR. THE NEXT DAY RECEIVED A RECALL LETTER FROM KIA BUT THE MECHANIC IN TOWN HAD ALREADY RUN DIAGNOSTICS AND FOUND SEVERAL THINGS WRONG WITH THE ENGINE. TOOK IT TO KIA PER THE RECALL AND THEY REPORTED THAT THE DIAGNOSTIC TOOL COULD FIND NOTHING WRONG AND THAT THE ENGINE WAS FUN. I TOOK IT TO A TOYOTA DEALERSHIP FOR TRADE ASSESSMENT AND THEY TOO TOLD ME THE ENGINE WAS BAD. I HAVE SINCE TRADED THE CAR IN BECAUSE A MECHANIC I TRUST ADVISED ME TO DO SO. WHEN THIS CAR WAS FIRST PURCHASED IT WAS INVOLVED IN AN ACCIDENT THAT WAS UNREPORTED AND REPAIRED BY THE DEALERSHIP. I'VE CONSTANT TROUBLE WITH THE WIRING AND HONESTY OF KIA. I NO LONGER OWN THE VEHICLE BUT I SUFFERED AN EXPENSE TO REPLACE IT BECAUSE KIA CLAIMED THIS VEHICLE WAS UNAFFECTED. I DID NOT FEEL SAFE DRIVING IT ANY LONGER.

Mileage: 160,000

INTAKE MANIFOLD RUNNER CODE P200A

Mileage: 99,545

I RECEIVED A INTERIM SAFETY RECALL ON 6/30/17 (ATTACHED). ON 6/21/17 WHILE TRAVELLING ON THE HIGHWAY (RT. 80) GOING 70MPH THE ENGINE LOST ALL POWER. THERE WAS NO KNOCKING SOUND OR WARNING LIGHT AS THE NOTICE HAD STATED WOULD BE AN INDICATOR TO A POSSIBLE PROBLEM. I LUCKILY WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD BEFORE THE CAR COMPLETELY STOPPED OPERATING .FORTUNATELY I WAS TRAVELLING IN THE LEFT LANE. HAD I BEEN IN ANY OTHER LANE THERE WOULD HAVE BEEN NO WAY I COULD HAVE PULLED OVER THE VEHICLE. THE ENGINE LOST POWER THAT QUICKLY WITHOUT WARNING. I HAD TO HAVE TO CAR TOWED OFF THE HIGHWAY AND CONTACTED KIA. A CASE WAS OPENED AND I WAS ADVISED THAT THE CAR WOULD HAVE TO BE INSPECTED TO DETERMINE IF IT WAS DUE TO THE RECALL THAT THE ENGINE STOPPED. I RECEIVED A CALL THE NEXT DAY THAT INDEED THE ENGINE WAS PART OF THE RECALL AND I WOULD BE RECEIVING A NEW ENGINE. KIA HAS NOT COMMUNICATED WITH ME IN REGARDS TO THE ETA OF THE REPAIR. I CALLED THE DEAL WHO HAD NO IDEA WHEN THE CAR WOULD BE REPAIRED. AFTER CONTACTING KIA I WAS GIVEN AN ETA OF 7/15/17. CASE # 12385542

Mileage: 76,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE AT A STOP LIGHT, THE VEHICLE HAD SUDDENLY STALLED AND ALSO WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOOSE POWER CAUSING THE SPEED TO DECELERATE. THE VEHICLE WAS TAKEN TO ROSEVILLE KIA IN ROSEVILLE, CALIFORNIA TO BE DIAGNOSED BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

Mileage: 128,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 90 MPH, THE ENGINE FAILED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE FROM INSIDE THE ENGINE AND THE VEHICLE LOST POWER. IN ADDITION, THE VEHICLE WOULD NOT SWITCH GEARS AND DECREASED IN ACCELERATION UNTIL THE CONTACT REACHED THE DEALER. CATHEDRAL CITY KIA OF CATHEDRAL CITY, CALIFORNIA REPLACED THE ENGINE IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE FAILURE WAS INCLUDED IN AN UNKNOWN RECALL; HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

MY VEHICLE IS AT 117K MILES. IT USES APPROX 6 QTS OF OIL/3000 MILES.I CANNOT GET UP TO SPEED ON THE HIGHWAY AS IT WILL NOT AUTO SHIFT DOWN WITH ANY ACCELERATION RPMS RUN AND STAY AT 6,000 WHEN TRYING TO GET TO 70MPH - IT IS INCLUDED IN SC147 RECALL, HOWEVER THE DEALERSHIP IS STATING IT PASSED THE RECALL TEST AND IT'S THE TRANSMISSION NOT THE ENGINE. TRANSMISSION DOES NOT BURN OIL AT 6 QTS/3000 MILES

Mileage: 117,770

MY ENGINE SEIZED WHILE DRIVING ON TO RAMP TO HIGHWAY. MY CAR CUT OFF AND WAS UNRESPONSIVE. I FORCED THE CAR TO THE SIDE OF THE ON-RAMP DURING RUSH HOUR TRAFFIC. AT THIS TIME, I HAD TO HAVE MY VEHICLE TOWED. THERE IS A RECALL ON THE 2012 KIA SORENTO ENGINE FOR IT STALLING WHILE DRIVING. I CALLED KIA CORPORATE FOR ASSISTANCE WITH THIS MATTER AND THEY ARE GIVING US THE RUN-AROUND. I HAVE HAD THE VEHICLE BORE SCOPED, PROVING SEIZING OF THE ENGINE. IN ADDITION, I AM A LICENCES AIR-FRAME AND POWER-PLANT MECHANIC SO I KNOW MY WAY AROUND A CAR. THIS WAS VERY DANGEROUS AND UNEXPECTED SITUATION TO BE IN.

Mileage: 98,805

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING ON THE HIGHWAY, THE MOTOR SEIZED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO INDICATED THAT THE VEHICLE NEEDED TO BE SERVICED BY AN AUTHORIZED DEALER. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V224000 (ENGINE AND ENGINE COOLING) AND 15V626000 (POWER TRAIN), BUT THE CONTACT WAS UNABLE TO RECEIVE THE REMEDY AND PARTS FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO MEDVED KIA (11201 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033, (303) 421-0100). THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO PROVIDE A REMEDY FOR THE TWO RECALL REPAIRS. THE MANUFACTURER STATED THAT THEY WOULD RESPOND, BUT THE CONTACT HAD NOT RECEIVED THE REPAIRS SINCE JUNE OF 2016. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 104,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL NOISE AND STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO THE DEALER (MORITZ KIA FORT WORTH 501 WEST FWY, FORT WORTH, TX 76116 (817) 560-6000). IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THEY WERE UNCERTAIN OF WHEN THE PART WOULD BE PRODUCED. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE, BUT WAS UNABLE TO DETERMINE A REASONABLE TIME FRAME FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 08/30/17*LJ *CN

Mileage: 78,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE OPERATING THE VEHICLE, A LOUD TICKING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO SOUTHWEST KIA OF ROUND ROCK, TEXAS WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

MY ENGINE SEIZED UP 4 TIMES OVER THE LAST MONTH TEMPORARILY CAUSING IT TO STALL. LAST WEEK, IT STARTED KNOCKING AND THE DEALER TELLS ME I NEED A NEW/USED ENGINE. THE ENGINE ONLY HAD 140,000 MILES ON IT AND HAS BEEN SERVICES EVERY 3000 MILES FOR THE MOST PART. I THINK IT SHOULD BE INCLUDED IN THE ENGINE RECALL 17V224000

Mileage: 140,000

ON TUESDAY MAY 16TH, 2017 AT ABOUT 10:30 PM I WAS DRIVING DOWN THE HIGHWAY IN MY KIA ALL OF A SUDDEN LOST POWER. THERE WAS NO INDICATION THAT A PROBLEM EXISTED. I WAS DRIVING EAST ON THE INTERSTATE AT ABOUT 70 MPH BUT I WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AFTER THE LOSS OF POWER AND AVERTED BEING HIT FROM BEHIND FROM A SEMI. I HAD 5 OTHER OCCUPANTS IN THE CAR AS WE WERE COMING HOME FROM A BALL GAME. A GOOD SAMARITAN HAPPENED ALONG AND TOOK THE OCCUPANTS TO A WAFFLE HOUSE WHILE I WAITED WITH MY WIFE FOR A TOW TRUCK. WE TOOK THE CAR TO MY MECHANIC WHO INFORMED ME THAT THE ENGINE HAD SEIZED. HE NOTICED THAT THERE WERE BITS OF METALLIC IN THE OIL AND SAID IT WOULD BE BEST TO HAVE IT REPLACED. WE HAD STARTED INVESTIGATING THE COST OF A USED ENGINE WHEN I READ ABOUT A CLASS ACTION SUIT INVOLVING KIA AND OWNERS OF CARS WITH A 2.4 GDI ENGINE. THEIR COMPLAINTS PARALLELED WHAT I HAD JUST WITNESSED. THE RECALL NUMBER FOR THIS IS IS NHTSA 17V-224.

Mileage: 108,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 45 MPH, THE CRANK CASE BEARING IN THE ENGINE DISINTEGRATED AND RUINED THE MOTOR. THE VEHICLE WAS TOWED TO OXONDALE KIA IN FLAGSTAFF ARIZONA WHERE IT WAS DIAGNOSED THAT METAL FRAGMENTS ENTERED INTO THE ENGINE OIL DEPOSIT, WHICH CAUSED FURTHER DAMAGE TO THE VEHICLE. THE SERVICE MANAGER AT THE DEALER STATED THAT THERE WAS A RECALL FOR THE FAILURE, BUT THE CONTACT'S VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

Mileage: 81,000

5/30/2017 I WAS DRIVING AND I WAS MERGING ONTO THE FREEWAY SO I GAVE MY CAR ABOUT HALF THROTTLE AND AS SOON AS THE CAR STARTED TO ACCELERATE THE ENGINE STOPPED ACCELERATING WHILE MY FOOT WAS STILL ON THE GAS AND ALL OF THE LIGHT WENT ON ON MY DASHBOARD AND THE ENGINE COMPLETELY SHUT OFF. THE RPM'S DROPPED COMPLETELY BUT EVERYTHING ELSE STAYED ON, LIGHTS,STEERING,BRAKES,INTERIOR ELECTRONICS, EVERYTHING BUT THE ENGINE ITSELF REMAINED ON. I WENT TO START THE CAR AFTER I CAME TO A COMPLETE STOP AND IT MAKE SOME WEIRD TICKING NOISES BEFORE IT ACTUALLY TURNED ON AND IT IDLED, BUT AS SOON AS I GAVE IT SOME GAS THE ENGINE SHUT OFF. DEALER SAID ENGINE WAS SEIZED AND THERE WAS SLUDGE IN THE OIL, DID NOT PHYSICALLY SEE THIS MY SELF

Mileage: 75,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST ACCELERATION POWER. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

I HAVE CONTACTED THE KIA DEALERSHIP THREE TIMES ABOUT THIS CAR BURNING OIL. THEY TOLD ME THIS IS NORMAL FOR A VEHICLE THAT HAS 90,000 MILES ON IT. ONE TIME I HAD TO PUT 2 QUARTS OF OIL IN IT AND THEN AFTER DRIVING 400 MILES I HAD TO PUT ANOTHER 1 QUART OF OIL IN IT. I UNDERSTAND THEY COULD BE A PROBLEM WITH THE 2.4 ENGINE IN THIS VEHICLE. ALL I AM ASKING IS FOR THEM TO DO A COMBUSTION TEST ON THE ENGINE WHILE IT IS STILL UNDER WARRANTY.

Mileage: 95,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER WHEN APPLYING THE ACCELERATOR PEDAL. THE DRIVER NOTICED THAT SMOKE WAS EMITTING UNDER THE HOOD OF THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND A FIRE ERUPTED UNDER THE HOOD. A PASSERBY STAYED WITH THE DRIVER UNTIL A STATE TROOPER WAS PRESENT AS THE VEHICLE WAS ON FIRE AND THE FLAMES WENT OUT OVER TIME. THE DRIVER WAS ABLE TO EXIT THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC YARD. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS WAITING TO DETERMINE A RESPONSE FROM THE MANUFACTURER TO DIAGNOSE HOW THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. ..UPDATED 06/27/17 *BF

Mileage: 103,000

DRIVING AND THE CAR CUT OFF ON THE HIGHWAY. NO LIGHTS NO WARNING.. ENGINE DIED.

Mileage: 108,000

CAR NEVER GAVE A WARNING THAT ANYTHING WAS WRONG, TOOK IT TO GET REGULAR OIL CHANGES AS NEEDED AND SUDDENLY IN TRAFFIC WHILE MOVING FORWARD, THE CAR BEGAN BUCKING AND JUMPING, THE NOISE SOUNDED LIKE A CLUCK. I THOUGHT SOMETHING HAD FALLEN OFF AS THE CAR WAS ORIGINALLY DRIVING SMOOTHLY. I HAD IT TOWEDT TO KIA AND IT WAS SAID THE ENGINE WAS NO GOOD. NO WARNING LIGHTS OR ENGINE LIGHTS EVER CAME ON TO FOREWARN OF ANY ISSUES EVER WITH THE CAR.

Mileage: 100,000

TOOK THE CAR 6 WEEKS LEFT ON MY WARRANTY. STARTING COLD, ENGINE MAKING NOISE ( LIKE TAPPATS, LOUD} THE SERVICE MAN AND KIA TECH. HEARD THE SOUND AGREED BUT THE WORK ORDER STATED LIKE SIMULAR ENGINE. NOW NO WARRANTY. EXPIRED . KIA REP. STATED MUST BRING THE CAR TO DEALER ( 70 MILES EACH WAY} AND HAVE $300 FOR TAKEN THE ENGINE APART AND DRIVE ROD IS ONLY UNDER WARRANTY IF NEEDED. TRANPORTATION I ON MY OWN.

Mileage: 44,269

BOUGHT MY SORENTO BRAND NEW. HAVE HAD FOR 5 YEARS AND HAVE 1 YEAR LEFT ON LOAN. I HAVE RECORDS OF TAKING VEHICLE TO DEALERSHIP AND HAD SEVERAL COMPLAINTS OF HEARING RATTLE LIKE A PAINT CAN.. YET THEY BLEW ME OFF. GAVE ME POOR EXCUSES FOR REASONING AND STATED THIS WAS NORMAL SOUND.. I FELT THAT THERE WAS AN ISSUE YET BELIEVED THE TECHNICIAN OVER MY CONCERNS.. NOISES CONT FOR COUPLE YEARS YET NOTHING GOT WORSE. THEN SHE. I WAS AT 128 K MILES KIA SENDS OUT THE EXTENDED WARRANTY LETTER AND I TOOK MY VEHICLE TO ANOTHER DEALER TO GET AN UNDERSTANDING THAT THIS ISN'T A NORMAL SOUND AND THAT THERE WAS SOMETHING SERIOUSLY WRONG YET THEY BELIEVED A ENGINE FLUSH WOULD GET RID OF CARBON BUILD UP AND ALL WOULD BE GOOD.. AFTER PAYING OUT OF POCKET FOR THIS NOTHING CHANGED AND I GOT LITTLE TO NO ASSISTANCE W THE NEW DEALER I TRAILED. I DON'T TO DRIVE THE VEHICLE BC I HAD NO OPTIONS. NO MONEY LEFT TO FIX MY CAR IN WHICH CAST ME MONTHLY... REPAIRED ALL THINGS NEEDED BY THE KIA BOOK AND AS REQUIRED BY SERVICING W FUEL ADDITIVES AS RECOMMENDED YET NOW I HAVE A COMPLETE BLOWN ENGINE. STILL OWE AND NOW FIGHTING TO GET KIA TO HELP ME. THE RECALL LETTER ISN'T OUT YET THERE IS EXPECTED A RECALL.. I NOW HAVE 141K MILES AND NEED HELP.. I'M LUCKY THAT WE WERE NOT HURT.. OUR ENGINE BLEW IN THE MOUNTAINS.. TOOK ME AAA.. 150 BUCKS AND 6HRS TO GET HOME W FRIENDS ASSISTANCE..

Mileage: 141,000

LAST YEAR MY CAR STALLED AND HAD TO BE TOWED TO THE KIA DEALERSHIP AND WE WERE TOLD IT WAS THE ALTERNATER (WHICH WAS REPLACED AT THIS TIME) MY CAR SINCE THEN HAS HAD OFF AND ON TIMES WHERE IT WOULD START TO STALL BUT NOT SHUT OFF AND IT HAS BECOME MORE FREQUENT OVER THE PAST FEW WEEKS. THERE IS A RECALL FROM KIA COMING OUT IN MID MAY FOR THIS PROBLEM WHICH HAS CAUSED SERVERAL ACCIDENTS IN OTHER CARS, AND WE HAVE BEEN TOLD BY THE DEALERSHIP AND CUSTOMER RELATIONS THAT I WOULD HAVE TO WAIT FOR THE RECALL TO COME OUT BEFORE ANYTHING CAN BE DONE SINCE THEY CANNOT FIND WHERE IT IS COMING FROM WHILE IT HAS BEEN IN THERE POSSESSION MULTIPLE TIMES AND THE KNOCKING THAT CAN BE BARELY HEARD IS "WITHIN REASON". I WAS ALSO TOLD BY THE KIA CUSTOMER RELATIONS THAT IF MY ENGINE DIED BEFORE THE RECALL THEN THEY WOULD REPLACED IT. I TOLD THEM MY MAIN CONCERN IS I HAVE FOUR CHILDREN THAT I DRIVE AROUND WITH AND DON'T WANT TO GET INTO AN ACCIDENT DUE TO MY ENGINE DYING WHILE DRIVING AND THEY TOLD ME TO TAKE IT TO ANOTHER DEALER TO HAVE THEM CHECK IT OUT, WHICH I WILL BUT I AM PUTTING THIS IN IN THE MEAN TIME.

MY ENGINE SEIZED UP WHILE IN MOTION. THE FRONT END POPS DURING BRAKING, AND A BOLT HEAD BROKE OFF THE AWD HOUSING.

Mileage: 64,000

I USED MOBILE ONE 5W30, I USED KIA OIL FILTERS (2 GENERIC), I HAD 44,516K MILES ON IT ON AUGUST 7, 2014. I DID 8 OIL CHANGES. MY CAR WAS RUNNING PERFECTLY FINE. NO WHITE OR BLACK SMOKE, NO DASHBOARD LIGHTS, NOT SLUGGISH, NOTHING AND THE ENGINE SEIZED WITHOUT WARNING. I WAS ON THE HIGHWAY DOING ABOUT 65 WHEN I HEARD A FLUTTERING NOISE THAT VERY QUICKLY TURNED INTO A KNOCKING NOISE. I COULD BARELY PULL OVER WITHOUT ALMOST GETTING HIT TWICE. I HAD IT TOWED TO THE DEALERSHIP AND THEY SAID I NEVER DID ANY OIL CHANGES AND THERE WAS APPROXIMATELY 20K MILES WORTH OF SLUDGE IN MY ENGINE. MY OIL WAS CHANGED AROUND MARCH 7, 2014. KIA MOTORS DOWN RIGHT REFUSED TO EVEN LOL AT IT. I HIRED AND ATTORNEY WHO WROTE A DEMAND LETTER AND 4 MONTHS LATER THEY DOWN RIGHT REFUSED TO FIX IT UNDER THE WARRANTY. MY CAR SAT IN MY DRIVEWAY FOR OVER 15 MONTHS. I REPORTED THIS TO NHTSA BACK IN LATE 2012 EARLY 2013. I WORE A LETTER TO THE OWNER OF THE DEALERSHIP AND SHE PUT A USED ENGINE IN IT AND PAID FOR HALF. NEEDLESS TO SAY I'M HAPPY I HAVE MY CAR BACK BUT I DON'T TRUST IT. I HAVE THE TOP OF THE LINE SX AWD AND I ALSO ADDED THE AMBIENT LIGHTING AND TINTED THE FRONT WINDOWS. I LOVE MY CAR BUT FEEL I SHOULD BE COMPENSATED FOR THE SHEAR HELL AND HUGE FINANCIAL BURDEN IT HAS CAUSED MY FAMILY. I'VE HAD IT BACK SINCE NOVEMBER 12, 2016 AND THE FINANCIAL BURDEN IS STILL HAUNTING MY FAMILY.

Mileage: 44,516

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE SUDDENLY SHUT OFF. THE CHECK ENGINE AND THE CHECK OIL SENSOR LIGHTS ILLUMINATED. AFTER RESTARTING, THE ENGINE SHUT OFF A SECOND TIME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

COMPLETE ENGINE FAILURE. WHILE PASSING A LARGE TRUCK ON A NARROW TWO LANE HIGHWAY THE ENGINE COMPLETELY SHUT DOWN MIDWAY THROUGH THE PASS. MOMENTUM ALLOWED THE CAR TO COMPLETE THE PASS, BUT DUE TO THE SPEED AND WITHOUT POWER STEERING IT WAS VERY DIFFICULT TO MANEUVER. FORTUNATELY I WAS FAMILIAR WITH THE ROAD AND ABLE TO MAKE IT SAFELY TO A PULL OFF. MY LOCAL REPAIR GARAGE DETERMINED THE ENGINE IS SEIZED, WITH METAL FRAGMENTS IN THE OIL. HAVE MADE MULTIPLE ATTEMPTS TO CONTACT THE DEALER WHERE THE CAR WAS PURCHASED. TO DATE, NO RESPONSE. CAR IS CURRENTLY NOT DRIVABLE.

Mileage: 94,000

RECEIVED LETTER FROM KIA 'EXTENDING' THE WARRANTY TO 120,000 MILES TO COVER CONNECTING ROD PROBLEM THAT COULD RESULT IN ENGINE FAILURE. SEVERAL MONTHS AFTER RECEIVING LETTER AND CAR AT 147K THE ENGINE FAILED FAILED WHILE DRIVING ON HIGHWAY, KIA DEALER SAID IT WAS FAILED CONNECTION ROD. NOW KIA DENIES CLAIM SINCE PAST 120K. THIS IS A KNOWN DEFECT AND SHOULD HAVE BEEN A RECALL!! VERY UPSET THAT KIA KNEW OF DEFECT AND IS NOT WILLING TO TAKE OWNERSHIP.

Mileage: 147,000

VEHICLE WAS ON THE HIGHWAY AT APPROXIMATELY 55 MPH, READY TO GET OFF OFF RAMP WHEN VEHICLE STARTED RUNNING ROUGH AND TURNED OFF, ON 2-28-17 IN THE MORNING. WE TOWED IT TO THE KIA SERVICE. THEY DIAGNOSED SLUDGE IN THE ENGINE AND THAT IT HAS TO BE REPLACED. THE VEHICLE ONLY HAS 84K MILES AND THE OIL CHANGES HAVE BEEN DONE EVERY 3 TO 4 K. THEY REQUESTED ALL THE OIL SERVICE RECORDS.

Mileage: 84,200

ENGINE FAILURE ENGINE STOPPED IN MIDDLE OF HIGHWAY TRAVELING AT 55 MPH STRAIGHT HIGHWAYPUT FAMILY IN DANGER 2016 JUNE OIL LEAKING ALL OVER GROUND AND ELECTRICAL FAILURE PUSHED CAR TO SIDE OF HIGHWAY .140000 MILE PAST WARRANTY KIA REFUSE TO FIX.

Mileage: 55

I NOTICED THAT UPON STARTING , MY KIA LET OUT BLUE SMOKE. I SAW NO WARNING LIGHTS, NO OIL ON THE GROUND, NO INDICATION OF A SERIOUS PROBLEM OTHER THAN THE SMOKE. I HAVE A LITTLE OVER 95,000 MILES ON THE CAR AND A 100,000 MILE WARRANTY I MADE AN APPOINTMENT TO SERVICE THE CAR AND HAVE IT LOOKED AT. EVERYTHING WAS RUNNING FINE AND DRIVING FINE. THREE DAYS LATER, THE CHECK ENGINE LIGHT CAME ON. NO OTHER INDICATORS WERE PRESENT. I DROVE THE CAR A SHORT DISTANCE AND IT SEIZED UP WHILE I WAS TRAVELING AT ABOUT 45 MPH. I CHANGED THE OIL ON A REGULAR BASIS & DID THE NORMAL SERVICE WORK. THE CAR WAS TOWED TO THE DEALER. THE DEALER INSPECTED THE CAR AND SAID IT NEEDED A NEW ENGINE AND REAR END. THE REAR END WOULD BE COVERED UNDER WARRANTY BUT THE ENGINE WOULD NOT. I DID NOT HAVE MY RECEIPTS FOR OIL CHANGES. I AM TRYING TO GET KIA TO HONOR THE WARRANTY. THEY WILL COVER THE REAR END BUT NOT THE ENGINE AT THIS POINT. *TR

Mileage: 95,000

TL* THE CONTACT OWNED A 2012 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE ABRUPTLY DECELERATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER, ATTEMPTED TO CHECK UNDER THE HOOD, AND FOUND THAT THE ENGINE WAS ON FIRE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR

Mileage: 62,000

THE ENGINE STARTED BURNING OIL, THE ENGINE HAD 65,707 MILES WHEN WE NOTIFY THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE. WE ASKED THE DEALERSHIP PEOPLE TO REPLACE THE WHOLE ENGINE AND THEY ONLY REBUILD IT. WE'RE SO UPSET AND NOT SUPPORTED SINCE WE ARE STILL PAYING A LOT OF MONEY FOR THIS VEHICLE AND NOT HAVING GUARANTEE O HOW LONG THIS FIX WILL WORK. *TR

Mileage: 65,707

CATASTROPHIC ENGINE FAILURE, STATIONARY, ENGINE SEIZED UP AFTER OWNING IT FOR 10 MONTHS. 104,000 MILES, OIL CHANGES REGULAR, METAL SHAVINGS IN OIL, NO OIL LIGHTS OR ENGINE LIGHTS ON. *TR

Mileage: 104,000

DRIVING ON A CITY HIGHWAY AT APPROX 40MPH, ENGINE DIED, CHECK ENGINE LIGHT CAME ON. LOST POWER STEERING ETC. COASTED TO SIDE OF ROAD, CAR WOULD NOT RESTART. HAD TO CALL TOWING COMPANY TO GET IT TO KIA MAIN DEALER. ENGINE HAD COMPLETELY SEIZED (SPUN MAIN BEARING). IT HAS HAD REGULAR MAINTENANCE USING MOBIL 1 SYNTHETIC OIL. ENGINE WAS AT 111,000 MILES AND IS BEING REPLACED UNDER KIA 120K MILE EXTENDED ENGINE WARRANTY.

Mileage: 111,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT; HOWEVER, THERE WAS AN ABNORMAL SOUND FROM THE HOOD. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE HIGHER THAN 50 MPH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE LOCATED IN THE OIL, AND THERE WAS CATASTROPHIC ENGINE FAILURE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

Mileage: 107,000

WITHIN THE WEEK BEFORE WEDNESDAY, 10/12/16, BOTH MY WIFE AND I HEARD A "CLICKING" NOISE FROM THE ENGINE COMPARTMENT. WE NOTIFIED OUR LOCAL AUTO MECHANIC AND THEY, TOO, HEARD THE NOISE BUT WE'RE NOT ABLE TO MAKE ANY DIAGNOSIS. THEN, ON THE DATE NOTED, AFTER ACCELERATING INTO TRAFFIC ON A 4-LANE HWY (HWY 101, SOUTH TOWARD SANTA ROSA, CA), AT A SPEED OF ABOUT 65 MPH, THERE WAS A LOUD, ALARMING KNOCKING NOISE IN THE ENGINE. THE ENGINE DID NOT DIE / QUIT, BUT WE WERE ABLE TO BRAKE AND PULL OFF IMMEDIATELY. IT WAS OBVIOUS THAT WE COULD NOT PROCEED SAFELY, SO WE CALLED A TOW TRUCK TO TAKE US BACK TO LAKEPORT. THERE OUR MECHANIC INFORMED US OF THE NEED OF AN ENGINE REPLACEMENT.

Mileage: 61,600

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHEN THE CONTACT STARTED THE ENGINE, THICK WHITE SMOKE EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS OIL SLUDGE AROUND THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

10/09/2016 DRIVING HOME FROM BEING EVACUATED BECAUSE OF HURRICANE MATTHEW, WITH MY DAUGHTER, SON-IN-LAW AND GRANDBABY. WHILE GOING DOWN THE HWY 65 MILES PER HOUR, WE HEARD A LOUD NOISE, I FELT A THUMP UNDER MY FOOT ON THE PASSENGER SIDE. WE LATER LEARNED IT WAS THE ROD THAT WENT THROUGH THE ENGINE. THANK GOD MY HUSBAND COSTED THE CAR OVER TO THE SIDE, IT WOULD NOT START. WE CALLED FOR HELP FROM A FRIEND THEY PICKED US UP. TOWED THE CAR TO KIA DEALERSHIP IN MYRTLE BEACH. WE HAVE JUST LEARNED THEY ARE NOT GOING TO PAY FOR A NEW MOTOR. THEY HAVE DETERMINED IT WAS NOT THEIR FAULT!! HOW IS THIS POSSIBLE?? WITH ALL THESE COMPLAINTS. WHY IS THERE NOT A CLASS ACTION LAW SUITE?

ON MY WAY TO WORK I HEAR A LOUD POP. THEN AFTER THAT I COULD HEAR A KNOCKING NOISE EVERY TIME I ACCELERATED. I HAD THE CAR TOWED TO THE DEALERSHIP I BOUGHT THE CAR AT. I WAS TOLD I HAD A ROD KNOCKING, IF I COULD PROVIDE PROOF OF OIL CHANGES EVERY 7500 MILES THEY WOULD SEE IF KIA WOULD COVER THIS. MY OIL IS CHANGED EVERY 5000 BUT DONE AT HOME NOT A DEALERSHIP OR LUBE PLACE. I DID NOT KEEP MY RECEIPTS OF OIL AND FILTER BOUGHT. THEREFORE I WAS OUT OF LUCK. THEY COULD GET A REBUILT MOTOR FOR $6100 WITH A YEAR WARRANTY. BUT, THEY COULD NOT FIND A USED MOTOR. THE GENERAL MANAGER AT THE DEALERSHIP WAS SO RUDE TO ME ON THE PHONE AND EVEN USED FOUL LANGUAGE. HE SAID THAT I HAD NEVER SERVICED MY CAR WHICH IS NOWHERE NEAR THE TRUTH.

Mileage: 118,200

SON WAS DRIVING VEHICLE ON INTERSTATE. STARTED MAKING A NOISE AND THEN STOPPED. HAD IT TOWED. DEALERSHIP SAID IT WAS THE BEARINGS ON THE UNDERSIDE OF CRANKSHAFT. 114,000 MILES SO OUT OF WARRANTY. HAD TO REPLACE ENGINE AT COST TO ME OF OVER $7,000.

Mileage: 114,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL SOUND WAS HEARD COMING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SHOULDER, BUT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE ENGINE BLOCK, THE RODS CAME APART, AND THERE WAS NO OIL IN THE VEHICLE. THE DEALER STATED THAT THE ENGINE BLOCK WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 80 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A ROD WENT THROUGH THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

Mileage: 144,000

MY CAR SHUT OFF WHILE DRIVING ON THE HIGHWAY (DOING ABOUT 70MPH) BACK IN THE SUMMER OF 2013. LUCKILY, THERE WAS NO TRAFFIC SO I WAS ABLE TO COAST OVER TO THE SIDE OF THE HIGHWAY TO RESTART MY CAR (PUSH BUTTON START). THEY SAID IT WAS THE CRANKSHAFT SENSOR. ON AUGUST 7, 2014 (44,516K), 8 OIL CHANGES USING SYNTHETIC OIL AND KIA OIL FILTERS (2 GENERIC), MY ENGINE WAS MAKING A FLUTTERING NOISE AND THEN A KNOCKING NOISE.END RESULT, THEY SAID I NEGLECTED MY CAR AND NEEDED A NEW ENGINE. KIA MOTORS OUTRIGHT REFUSED TO FIX MY CAR UNDER THE WARRANTY. EVEN WHEN PROOF OF OIL CHANGES WAS DONE. I HAD NO WARNING WHATSOEVER. NO SMOKE OF ANY KIND COMING FROM THE TAILPIPE, NOT SLUGGISH, NO WARNING LIGHTS, NOTHING. KIA MOTORS NEVER FIXED MY CAR. IT SAT DEAD IN MY DRIVEWAY FOR OVER 15 MONTHS. I FINALLY WROTE A LETTER TO THE OWNER OF THE DEALERSHIP BACK ON JUNE 3, 2015 AND SHE CONTACTED ME IN OCTOBER AND SAID THAT, "IF ANYONE HAS PULL WITH KIA, IT'S ME, I OWN THE DEALERSHIP, AND THEY WON'T EVEN TALK TO ME ABOUT YOUR CAR." SHE ENDED UP REPLACING MY ENGINE WITH A USED ONE, GOT IT ALL READY FOR INSPECTION AND PUT NEWER TIRES ON IT SO THAT IT WOULD PASS INSPECTION AND OFFERED TO PAY FOR HALF THE COST ($4200, I PAID $2100). THIS IS A VERY BIG PROBLEM. I AM HEARING OF MORE AND MORE PEOPLE HAVING THE EXACT SAME ISSUE I DID. EVEN ONE PERSON WHO STATED ALL OF THEIR VEHICLES MAINTENANCE WAS DONE THROUGH THE DEALERSHIP AND KIA MOTORS STILL REFUSED TO FIX THEIR CAR UNDER THE WARRANTY. SOMETHING NEEDS TO BE DONE ABOUT THIS. LET'S NOT WAIT UNTIL GOD FORBID SOMEONE GETS KILLED BECAUSE OF THIS ISSUE.

Mileage: 44,516

ON MAY 6TH, 2016 I WAS DRIVING TO WORK (BACK ROADS WITH A SPEED LIMIT OF 55 OR LESS), JUST A FEW MILES FROM MY PLACE OF EMPLOYMENT WHEN I HEARD A TICKING/CLICKING TYPE OF NOISE. EACH TIME I PRESSED THE GAS THE NOISE GOT LOUDER AND THE VEHICLE GOT SLUGGISH. I STOPPED AT ONE TRAFFIC LIGHT AND WAS ABLE TO GO THROUGH WITH LITTLE PROBLEM OTHER THAN THE SOUND GETTING LOUDER. AS I STOPPED AT ANOTHER TRAFFIC LIGHT THE CAR STALLED, I WAS ABLE TO TURN IT OVER AND AGAIN GOT THROUGH THE LIGHT BUT THE POWER WAS EVEN MORE SLUGGISH AS I PRESSED THE GAS AND THE NOISE GOT EVEN LOUDER. THE VEHICLE FINALLY DIED AND I WAS ABLE TO COAST TO THE CURB OUT OF THE WAY OF TRAFFIC. THE ENGINE WAS CEASED BECAUSE A ROD BROKE AN DROVE ITSELF INTO THE OIL PUMP RESULTING IN THE NEED TO REPLACE THE ENGINE. THE FIRST REPLACEMENT ENGINE DID NOT WORK PROPERLY THUS THEY HAD TO FIND A SECOND ENGINE TO REPLACE THE REPLACEMENT. I WAS TOLD BECAUSE I WAS NOT THE ORIGINAL OWNER THE WARRANTEE DID NOT TRANSFER WITH THE VEHICLE, THE REPLACEMENT AND ALL RELATED EXPENSES COST ME OVER $8,000. AS I HAVE FOUND SO MANY COMPLAINTS HERE FOR THE SAME PROBLEM I THINK THERE SHOULD BE A CLASS ACTION LAWSUIT BROUGHT AGAINST KIA MOTORS. THIS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE A RECALL BEFORE SOMEONE DIES.

Mileage: 72,000

WHILE DRIVING 70MPH ON THE HIGHWAY THE ENGINE SHUT DOWN NO WARNING LIGHTS, NO CHECK ENGINE LIGHTS, NO WARNING WHAT SO EVER. WE HAD A NEAR MISS WITH THE PERSON BEHIND US BUT WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE VEHICLE WOULD NOT START. AFTER WAITING 15 MINUTES I WAS ABLE TO GET THE VEHICLE TO START, IT NOW HAS A LOUD CLANK COMING FROM THE ENGINE AND STILL NO POWER. WE WERE STRANDED UNABLE TO DRIVE IT. WE HAD IT TOWED TO THE DEALERSHIP. THE SERVICE DEPARTMENT LOOKED AT IT AND FOUND METAL SHAVINGS IN THE MOTOR, SAID HE HAS HAD TO FIX MANY OF THESE ISSUES ON THIS PARTICULAR MOTOR, GDI 2.4 L AND THAT IT IS A MANUFACTURING ISSUE NOTHING WE DID. THE CAUSE WAS FROM METAL SHAVINGS BLOCKING OIL PASSAGE TO THE RODS AND THE ROD BEARINGS WENT OUT CAUSING A CATASTROPHIC ENGINE FAILURE WITHOUT WARNING.

Mileage: 162,000

THE CAR WOULD LOSE POWER WHILE DRIVING THEN ACCELERATE TO SPEED. THIS WAS FOLLOWED BY SMOKE FROM THE TAIL PIPE. I HAVE RETURNED TO THE YONKERS KIA DEALERSHIP ON CENTRAL PARK AVENUE IN YONKERS NY ON AUGUST 5TH, 2016 TO LOOK INTO A PROBLEM. A DIAGNOSTIC WAS DONE AND IT WAS DETERMINED THE ENGINE WAS RUINED DO TO SLUG BUILD UP. I WAS TOLD THAT A REPLACEMENT WOULD COAST ABOUT $10,000. ODD FOR ME BECAUSE MY WIFE AND I TOOK THE CAR IN FOR REGULAR OIL CHANGES AND NO INDICATION OF ENGINE ISSUES DISPLAYED ON THE DASHBOARD. AFTER SPEAKING TO A SERVICE REPRESENTATIVE HE STATED THAT I WOULD HAVE TO SUPPORT PROOF OF MAINTENANCE ON MY CAR WHICH WOULD ALLOW MY REPAIRS DONE UNDER OUR WARRANTY. I BECAME EXTREMELY DISILLUSIONED AFTER BRINGING THE CAR INTO KIA DUE TO AN ISSUE THAT CAN BE TIED TO THE MANUFACTURER. WE WERE DENIED SERVICE UNDER THE WARRANTY WHICH WE ARE STILL UNDER. OUR CAR IS FAIRLY NEW WITH LESS THAN 25K MILES. WE CARRIED OUT ALL OF THE STEPS THUS FAR INCLUDING TAKING CARE OF OUR INVESTMENT, PROVING OUR CAR HAS BEEN TAKEN CARE OFF INCLUDING KEEPING METICULOUS ANNOTATIONS (KEPT IN THE LOG PROVIDED BY KIA) AND RECEIPTS TO DATE. THIS IS ANOTHER EXAMPLE OF BIG COMPANIES LOOKING FOR LOOPHOLES AND USING TACTICS TO SWINDLE PEOPLE OF THEIR HARD EARNED PAYCHECKS. HOWEVER, KIA DOES NOT WANT TO HONOR US. OUR PAPERWORK/LOG/RECEIPTS ARE BEING TAKEN APART WITH PREJUDICE IN ORDER TO NOT PROVIDE SERVICES AND RECTIFY THIS ISSUE THAT IS PROVEN TO BE A DEFECT. WE ARE CONCLUDING THAT BASED ON THE POOR HANDLING OF OUR CASE AND MANY OTHERS LIKE OURS, KIA AND ITS AFFILIATES /DEALERS AND CORPORATE, ARE NOT ABOUT SAFETY AND CUSTOMER SATISFACTION. ALL WE ASK IS THAT KIA HONORS ITS WARRANTY RATHER THAN FINAGLE USE ON THE FABRICATED NOTION THAT WE ARE AT FAULT RATHER THAN POOR ENGINEERING.

Mileage: 24,440

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE MADE A KNOCKING NOISE FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE RODS WERE TWISTING AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 70 MPH, THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE AND WAS TOWED TO THE DEALER. THE DEALER INDICATED THAT THE ENGINE FRACTURED AND FRAGMENTS ENTERED INTO OTHER AREAS OF THE VEHICLE. THE DEALER REPLACED THE ENGINE ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 09/23/16*LJ *TR

Mileage: 67,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

THE VEHICLE GROSSLY LOST POWER AND CAME TO A NEAR STOP WHICH ALMOST CAUSED COLLISION WITH VEHICLES TRAVELING AT SPEED LIMIT BEHIND ME. WHILE TRAVELING NORMALLY AT THE POSTED 55 MPH SPEED THE VEHICLE SLOWED IMMEDIATELY TO NEARLY MOVING. THIS HAPPENED MULTIPLE TIMES WHICH I REPORTED TO THE KIA DEALER EACH TIME. THE DEALER DID NOT CORRECTLY DIAGNOSE THE PROBLEM UNTIL AFTER THE THIRD REPORT.

Mileage: 6,000

DRIVING 80MPH ON HIGHWAY, HEARD PINGING NOISE FROM ENGINE, CAR SLOWED DOWN AND WOULD NOT ACCELERATE PAST 60MPH. CAR SUDDENLY LOST ALL POWER, POWER STEERING AND BRAKES, RESULTING IN A DANGEROUS SUDDEN STALL EVENT. TOWED CAR TO DEALERSHIP, WAS TOLD ENGINE SEIZED AND NEEDED A NEW ENGINE.

Mileage: 77,000

I WAS DRIVING MY SON TO SCHOOL ON A CITY STREET AND STOPPED AT A STOP SIGN THEN TRIED TO ACCELERATE AND ALL OF THE LIGHTS ON THE DASH BEGAN FLASHING AND THE CAR JUST SHUT-OFF. I PUT MY CAR IN PARK AND RESTARTED IT. THIS TYPE OF INCIDENT HAS HAPPENED TWICE BEFORE AND THE DEALERSHIP JUST TELLS ME TO KEEP BRINGING IT IN. THEY CAN NEVER FIND WHAT THE PROBLEM IS.

Mileage: 59,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING OUT OF A PARKING LOT AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT AVAILABLE.

Mileage: 107,000

I PURCHASED THE VEHICLE FROM DRIVETIME IN LAUREL MD ON 5/9/16. ON 5/10/16 I HEARD A KNOCKING SOUND COMING FROM THE ENGINE AREA AND THE VEHICLE STARTED PULLING WILE RADDLING. ON 5/10/16 & 5/11/16 I MADE THE DEALER AWARE OF THE KIA HAVING ENGINE ISSUES. ON 5/13/2016 THE CAR STARTED DRAGGING AND WOULDN'T GO ABOVE 60MPH. THEN THE CAR STOPPED IN THE MIDDLE OF 95N GOING TOWARDS EX 43. THIS WAS VERY SCARY, THE WHEEL LOCKED UP AND THE CAR LOST POWER SO I ENDED UP DRIFTING OUT OF CONTROL TO THE RIGHTS SIDE OF THE ROAD IN THE MIDDLE OF RUSH HOUR TRAFFIC... I'M SO LUCKY TO BE ALIVE TODAY...THIS VEHICLE WAS IN MOTION ON THE HIGHWAY... IT SAD TO KNOW THAT MARYLAND INSPECTED AND PASSED THAT DEATH TRAP

Mileage: 74,000

I WAS DRIVING ABOUT 60 MPH DOWN 269 HIGHWAY WHEN ALL AT ONCE I HEARD A LOUD POP LIKE SOUND AND THEN SMOKE STARTED GOING OUT THE TAIL PIPE AND THEN UNDER THE HOOD THE CAR LOST ALL POWER AND STOPPED. I GOT OUT AND RASISED THE HOOD AND IT WAS ON FIRE . LUCKELY SOMEONE ONE WAS BEHIND ME AND HAD A FIRE EXSTINQUER AND PUT IT OUT. CALLED POLICE THEY WOULD NOT COME OUT CALLED INSURANCE AND THEY SENT A TOW TRUCK. WE BOUGHT THIS CAR BRAND NEW IN 2011 AND ALWAYS KELPT IT SERVICED, THEY TOOK IT TO THE KIA LOT WE BOUGHT IT FROM AND SAID IT WAS A FIRE IN THE BOTTOM OF THE ENGINE AND IT WOULD COST $10,000 TO FIX IT WE WERE STILL PAYING ON IT. SO THE INSURANCE CALLED IT A LOSS. NOW WE ARE OUT CAR AND NO MONEY TO BOOT. I HAD JUST TOOK MY GRANDBABY HOME IT COULD OF BEEN REALLY BAD. I GOT ON THE ENTERNET AND FOUND SEVERAL OTHER 2012 KIA SORENTOS THAT HAD THE SAME PROBLEMS.

Mileage: 127,000

I FIRST BOUGHT MY VEHICLE FROM A USED LOT STILL VERY WELL CONDITION ALL SERVICE RECORDS CAR FAX, ETC A FEW MONTHS LATER I HAD ISSUES WITH THE SYSTEM TURNING LIGHTS ON AN A WEIRD ENGINE NOISE, I BROUGHT IT INTO A KIA DELARESHIP ONLY TO BE LAUGHED AT BY THE SERVICE TEAM OVER THE PHONE BECAUSE THEY HADN'T REALIZED I HAD PICKED UP THE LINE, THEY TOLD ME THIS WAS ALL NORMAL FIXED THE "PROBLEMS", AND SENT ME ON MY WAY OUT. I CALLED SEVERAL TIMES AFTER THAT TO TELL THEM I DIDN'T THINK THE ENGINE NOISE WAS CORRECT AND THEY TOLD ME IT WAS NORMAL WEAR AND TEAR, A FEW MONTHS LATER MY ENTIRE CAR SHUT OFF WHILE ON AN EXPRESSWAY WITH MY SELF PREGNANT AND MY 2 YEAR OLD SON. IT IS NOW AT THE SHOP AND THEY ARE ASKING FOR EXTENSIVE INFORMATION AND SERVICE RECORDS WHICH I HAVE AND ARE BEING VERY ODD ABOUT MY VEHICLE AND WHEN THEY WILL KNOW THE PROBLEM. PLEASE BE CAREFUL WHEN BUYING FROM KIA, I COULD HAVE BEEN SERIOUSLY INJURED WITH MY CHILDREN. TRADING IN ONCE THE ISSUE OR ENGINE IF IT EVEN GETS FIXED. SCARED TO DEATH.

Mileage: 41,000

WE WERE TOLD WE HAD A 10 YR, 100000 MILE WARRANTY BUMPER TO BUMPER IN JAN 2012 WHEN WE BOUGHT THE VEHICLE. LAST WEEK THE AIRBAG LIGHT AND ENGINE LIGHT CAME ON. WE TOOK THE CAR TO THE LOCAL KIA DEALERSHIP AND WAS TOLD THE WARRANTY DIDN'T COVER CHECK ENGINE OR AIRBAG PROBLEMS, EVEN THOUGH THE DEALERSHIP SERVICE DEPARTMENT SAID THEY WOULD BE COVERED IF THE UNIT WAS UNDER 5 YEARS OLD. THEY WANT $1000+ TO FIX THE ENGINE LIGHT PROBLEM ON THE INTAKE MANIFOLD AND $1400 TO FIX THE AIRBAG PROBLEM. BOTH UNITS SHOULD BE UNDER WARRANTY. WE HAD A SPARE TIRE PROBLEM A MONTH AFTER GETTING THE CAR. THE SPARE TIRE WAS BAD AND THEY WANTED US TO BUY A NEW TIRE. NOTHING WE HAVE IS COVERED UNDER WARRANTY IT SEEMS. WE WERE TOLD THE ENTIRE AIRBAG SYSTEM ON THE CAR WOULD NOT OPERATE UNLESS WE PAID THE $1400 TO REPAIR THE AIRBAG SYSTEM.

Mileage: 70,000

@ 66,000 MILES, THE OIL PRESSURE SWITCH, LOCATED UNDER THE INTAKE MANIFOLD, IS DEFECTIVE AND LEAKED ALL THE OIL OUT OF THE ENGINE. YOU CANNOT REPLACE THE SWITCH/SENSOR WITHOUT DISASSEMBLING THE ENGINE. KIA WILL ONLY COVER THIS REPAIR UP TO 60,000 MILES. AN INTERNET SEARCH SHOWS THIS TO BE A COMMON ISSUE. ADDITIONALLY, ITS THE SAME SWITCH THAT IS COVERED UNDER A RECALL ON THE 2011 KIA SORENTO. KIA CUSTOMER RELATIONS SAID I SHOULDN'T BELIEVE WHAT I READ ON THE INTERNET YET IT WAS THE INTERNET I USED TO MAKE MY DECISION TO PURCHASE THEIR PRODUCT. THE OIL PRESSURE SWITCH SHOULD BE ON THE SAME RECALL AS THE 2011 RECALL. SAME PROBLEM SAME SWITCH. DUE TO THE LOCATION OF THE SWITCH AND WHAT IS REQUIRED TO ACCESS IT, THE COVERAGE SHOULD BE THE SAME AS AN INTERIOR ENGINE PART 10 YEARS, 100,000 MILES. THE OIL DRAINED WHILE DRIVING/RUNNING, AND SPILLED WHILE SITTING STATIONARY DUE TO THE DESIGN OF THE ENGINE. THE OIL POOLS ON WHAT WAS DESCRIBED AS A "VALLEY PAN" THEN DUMPS WHEN PARKED.

Mileage: 66,000

WE OWN 2012 KIA SORENTO SX, PURCHASED NEW. THE CAR HAS 79643 MILES. OUR FAMILY WAS DRIVING ON INTERSTATE 84 FROM BOSTON TO CONNECTICUT. THE CAR WAS DRIVING AT 60~65 MPH. SUDDENLY, THE CAR TPM (TIRE PRESSURE MONITORING) CAME ON AND WITHIN 5~10 SECOND ALL LIGHTS ( TRACTION CONTROL/ BATTERY/ ALL WHEEL DRIVE) STARTED FLASHING. IT WAS RAINING AND WIPER STOPPED IN MIDDLE. ALL OF THESE EVENTS OCCURRED WITHIN 10~15 SECONDS. I PULLED OVER FROM LEFT LANE TO CENTER LANE. I FELT CAR IS LOSING POWER WITH NO WIPERS RUNNING. I THAN PULLED OVER TO THE BREAKDOWN LANE ' THE CAR STARTED SHAKING AND ENGINE TUNED OFF. THE BREAKS WERE HARD TO PRESS. AFTER THE CAR WAS TURNED OFF - I CANNOT EVEN MOVE THE SHIFTER FROM DRIVE MODE TO PARKING. WE CALLED THE TOW TRUCK AND TOWED THE CAR TO KIA OF EAST HARTFORD ( KIA'S DEALER IN CT) I WAS LUCKY TO PULL OVER WITHOUT ANY ACCIDENT OR TRAGIC. THIS KIND OF SUDDEN DEATH OF CAR WITHOUT WARNING IS VERY DANGEROUS. I CALLED KIA CUSTOMER SERVICE TEAM TO REPORT THIS INCIDENCE AND THEY WERE NOT EVEN CONCERNED. I REVIEWED THE COMMENT/ COMPLAIN FROM OTHER CUSTOMER ABOUT THE SIMILAR INCIDENCE THEY EXPERIENCED AS WELL. I REQUEST WANT NHTSA TO INVESTIGATE THE MATTER.

Mileage: 79,643

I BOUGHT MY KIA NEW FROM THE DEALERSHIP WITH AN EXTENDED WARRANTY. IT CURRENTLY HAS 83000MI ON IT. WHEN I START IT, IT IS MAKING A RATTLING NOISE COMING FROM THE ENGINE THAT ONLY LAST A FEW SECONDS. WE TOOK IT TO THE DEALER AND THEY ARE SAYING IT NEEDS A NEW ENGINE BECAUSE THERE ARE SHARDS OF METAL IN THE OIL PAN. THE COST TO REPLACE IS $6000. THE ENGINE LIGHT HAS NOT COME ON AT ANY POINT WHILE OWNING THE SUV, NOR HAS ANY OTHER LIGHT. WE HAVE MAINTAINED OIL CHANGES AT EVERY 4000MI OR LESS BUT WE COMPLETED ALL OIL CHANGES AND FILTER CHANGES OUR SELF. THE MASTER MECHANIC STATED THAT THERE WAS NO SLUDGE IN THE ENGINE AND THE ENGINE LOOKED TO BE WELL TAKEN CARE OF. THE EXTENDED WARRANTY IS NOT WANTING TO COVER THE COST OF THE REPAIR. WE ARE STILL WAITING TO SEE WHAT THE DEALERSHIP IS GOING TO DO.

Mileage: 83,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 65 MPH, A LOUD BANGING NOISE EMITTED FROM THE ENGINE. AFTER STOPPING THE VEHICLE AND LIFTING UP THE HOOD, THE CONTACT DISCOVERED SMOKE, OIL AND A SMALL FLAME COMING FROM THE ENGINE. THE FLAME SELF EXTINGUISHED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE VEHICLE HAD EXPERIENCED A CATASTROPHIC ENGINE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURED WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000. UPDATED 02/02/16*LJ *JS

Mileage: 129,000

FRIDAY 9/18/15 10:40 AM, BACKING OUT OF PARKING SPOT SLOWLY INTO A ROAD. ENGINE SUDDENLY FAILED, ENGINE LIGHT CAME ON, AND THE BRAKES COMPLETELY FAILED. WAS ABLE TO RESTART THE CAR AND PARK IT AGAIN, BUT BRAKES STILL FAILED AND HAD TO USE THE EMERGENCY BRAKE AND THE CURB AND TREE AT CURB TO STOP VEHICLE. TOWED TO ED VOYLES KIA ON PEACHTREE INDUSTRIAL BLVD IN ATLANTA WHO FOUND NO RECORD OF THE INCIDENT IN COMPUTER AND THAT ALL DIAGNOSTICS WERE NORMAL AND THEY COULDN'T REPRODUCE THE PROBLEM, SO THERE WAS NOTHING THEY COULD DO. I SENT THEM THIS LINK WITH OTHERS EXPERIENCING SIMILAR ISSUES AND TOLD REP ABOUT OTHERS' EXPERIENCES:HTTP://WWW.CARCOMPLAINTS.COM/KIA/SORENTO/2012/ENGINE/ENGINE.SHTML. THEN HAD IT TOWED TO COBB COUNTY KIA IN KENNESSAW, GA. THEY MAINTAINED NEGLECT ON OUR PART B/C OIL LEVEL WAS AT 0 (PREVIOUS DEALERSHIP SAW NO PROBLEM HERE), ENGINE HAD MAJOR SLUDGE AND PARTICLES OF METAL IN IT, NEEDED FULL ENGINE REPLACEMENT FOR $6500 DIDN'T MAKE SENSE WITH OUR REGULAR OIL CHANGES AND DIDN'T EXPLAIN THE BRAKE FAILURE, THOUGH REP SAID IT DID. HAD IT TOWED TO AAA CAR CARE PLUS IN MARIETTA. COULD NOT REPRODUCE THE ISSUE AND SAID THE CAR, INCLUDING THE ENGINE, WAS IN GREAT SHAPE, WAS FULL OF ALL FLUIDS. MECHANIC ALSO SAID THAT THERE WERE 0 RECORDS ON COMPUTER AND THAT ONE OF DEALERSHIPS LIKELY WIPED IT COMPLETELY CLEAN. HAVE RENTED A CAR IN MEANTIME BECAUSE MY, MY HUSBAND'S, MY TWO KIDS' AND OTHER DRIVERS AND PEDESTRIANS SAFETY WOULD BE COMPROMISED. OTHER COMMENTS ONLINE MENTION PROBLEM MORE THAN ONCE, SOME ON THE HIGHWAY. ALSO REMEMBERED THAT MY HUSBAND HAD HAD TROUBLE STARTING THE CAR A COUPLE OF MONTHS BACK, WITH NO LIGHTS COMING ON AT ALL. HE GOT THE BATTERY CHECKED OUT, AND HE WAS TOLD IT WAS FINE. WE RELAYED THIS TO THE MECHANICS TOO, BUT THEY SEEMED NOT TO ACKNOWLEDGE THE INFO. WE CANNNOT AND WILL NOT DRIVE THE CAR UNTIL IT'S RESOLVED.

Mileage: 43,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED AFTER 10,000 MILES OF BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED FOR A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

WHILE DRIVING ON I95 WE BEGAN HEARING A NOISE FROM THE ENGINE. IT WAS FAINT AT FIRST, JUST A PINGING THAT WOULD HAPPEN WHEN WE PUSHED THE ACCELERATOR DOWN. WE JUST HAD AN OIL CHANGE AT 94,000 MILES SO KNEW OUR OIL LEVEL WAS GOOD. THE FAINT NOISE GREW STEADILY LOUDER OVER THE NEXT 30 MINUTES AND WE PULLED OFF THE HIGHWAY AND INTO A SERVICE/GAS STATION. THE MECHANICS CAME OUT WHEN THEY HEARD US PULL UP. THEY KNEW ALMOST IMMEDIATELY THAT IT WAS CATASTROPHIC ENGINE FAILURE AND WOULD NEED MAJOR REPAIRS IF NOT A REBUILD. THE KIA DEALER IS GOING TO CONFIRM TODAY, BUT I BEILEVE THAT IT IS AN ENGINE CONNECTION PIN THAT BROKE. WE WERE TOLD WE WERE LUCKY IT DID NOT BREAK AND PUNCTURE THE ENGINE BLOCK WHILE WE WERE DRIVING.

Mileage: 95,038

UPON ARRIVAL AT MY DESTINATION THE CAR WOULD NOT TURN OFF. I HAD TO PRESS THE IGNITION OFF BUTTON SEVERAL TIME BEFORE THE CAR WOULD SHUT OFF. THERE WERE TIMES WOULD HAVE TO SIT IN THE CAR ABOUT 5-7 MINUTES TRYING TO GET THE CAR TO TURN OFF.

Mileage: 48,000

MY 2012 KIA SORENTO WAS RUNNING FINE, NO WARNING WHATSOEVER. I WAS ON THE HIGHWAY WHEN I HEARD A FLUTTER NOISE THAT TURNED INTO A KNOCKING SOUND. HAD THE CAR TOWED TO DEALER. TOW TRUCK DRIVER STARTED THE CAR AND DROVE IT APPROXIMATELY 60 FT TO A PARKING SPOT. I WAS TOLD BY THE DEALER I HAD CATASTROPHIC ENGINE FAILURE AND THAT THE ENGINE WAS SEIZED TIGHT (WHICH WAS NOT TRUE AT ALL) DUE TO NEGLECT. I HAVE PROVIDED KIA CORP. AND THE DEALER WITH ALL OF THE SERVICE RECORDS AS WELL AS THE OIL PURCHASE RECEIPTS, OIL FILTER RECEIPTS AND OIL CHANGE RECORDS. OIL CHANGES WERE PERFORMED TO WHAT KIA'S MANUAL SUGGESTS. I HAVE DONE RESEARCH AND HAVE FOUND NUMEROUS KIA OWNERS WITH THE EXACT SAME ISSUE I HAD. THEIR COMPLAINTS ARE ALMOST EXACTLY WORD FOR WORD WHAT HAPPENED TO MY KIA. SOMETHING NEEDS TO BE DONE ABOUT THIS...MOST KIA OWNERS HAD THIS CATASTROPHIC ENGINE FAILURE HAPPEN ON THE HIGHWAY OR WHEN THEIR TEENAGERS WERE DRIVING. KIA HAS A CLASS ACTION LAW SUIT AGAINST THEM FOR THIS VERY REASON. PLEASE DO SOMETHING BEFORE SOMEONE REALLY GETS HURT. I WAS VERY LUCKY THERE WAS NOT A LOT OF TRAFFIC AND WAS ABLE TO GET OFF OF THE HIGHWAY. IF THERE WERE TRAFFIC AND I WAS NOT ABLE TO GET OFF OF THE HIGHWAY.. IT COULD GAVE RESULTED IN MUCH WORSE. PLEASE I AM BEGGING YOU TO DO SOMETHING ABOUT THIS. I HAVE CAME ACROSS SO MANY PEOPLE IN STORES, RESTAURANTS, AND DEALERS WHILE LOOKING FOR ANOTHER CAR TO BE ABLE TO GET MY CHILD TO AND FROM SCHOOL, FOOTBALL, ETC. I STILL HAVE A LOAN ON MY KIA AND NOW HAVE ANOTHER LOAN BECAUSE THIS ISSUE. KIA HAS BASED MY WARRANTY REPAIR ON PICTURES THE DEALER TOOK. THEY ABSOLUTELY REFUSE TO LISTEN TO ME NOR HELP ME. I BEGGED AND PLEADED WITH THEM TO LOOK FURTHER INTO IT AND THEY WANTED NOTHING TO DO WITH IT. THEN I WAS TOLD THERE WAS NOTHING ELSE THEY COULD DO AND I NEEDED TO GET MY CAR OFF OF THEIR LOT.

Mileage: 44,516

THIS IS THE THIRD TIME THAT THE 2012 KIA SORENTO HAS SURGED ON ITS OWN WHEN STOPPED WITH THE ENGINE RUNNING. IF YOU DON'T HAVE YOUR FOOT ON THE BRAKE THE CAR WILL RUN AWAY. *TR

WHILE DRIVING DOWN HIGHWAY AT 55 MILES PER HOUR WITH A SEMI TRACTOR TRAILER BEHIND ME. MY KIA SORENTO JUST SHUT OFF. I JUST PULLED OVER ON THE SIDE OF THE HIGHWAY IN TIME SO I WOULDN'T GET HIT BY THE SEMI. IT TOOK ME ABOUT 6 HOURS TO GET MY CAR HOME. I WAS OUT IN WHERE THERE WASN'T A GARAGE OR NOTHING AROUND. AFTER GETTING IT HOME AND JUMP START THE BATTERY IT STARTED. THEN ON 4/22/15 I WAS TAKING MY WIFE TO A APPOINTMENT AND IT DID THE SAME THING AND THE ENGINE IS KNOCKING BEFORE IT SHUT OFF GOING DONE HIGHWAY. I BOUGHT THIS KIA USED WITH 52,000 MILES ON IT IN JULY 2014. HAVE EXTENDED WARRANTY FOR 6 MONTHS OR 36000. WELL 6 MONTHS IS PASSED AND NOW I AM STRUCK WITH THIS PROBLEM. CALLED DEALER WHERE I GOT IT. THEY WONT HELP. I HOPE THAT YOU CAN HELP ME WITH THIS PROBLEM BECAUSE IT IS A DANGEROUS THING THAT THE CAR JUST SHUT OFF DRIVING DOWN HIGHWAY. I AM PAYING FOR A CAR THAT IS FAULTY AND THEY MISLEAD YOU ON THE MILEAGE TO. ONLY GET 20-23 AT 55 MILES PER HOUR. NOT NOW 30 OR SO LIKE THEY SAY. I HOPE YOU CAN HELP ME. I STILL HAVE TO GET MY CAR YET. IT IS GETTING PRICEY TO KEEP A CAR THAT SUPPOSE TO BE GOOD CAR. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 113,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE ONLY OCCURRED ONCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED, BUT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE ENGINE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR UNKNOWN REPAIRS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 63,381.

Mileage: 63,381

THE FIRST INCIDENT OCCURRED AT A TRAFFIC LIGHT. I WENT TO ACCELERATE AND REALIZED THAT THE CAR HAD SHUT ITSELF OFF. I PUT IT IN PARK, AND RESTARTED IT WITHOUT INCIDENT. WHEN I BROUGHT IT INTO THE DEALERSHIP, THEY SAID THERE WAS NOTHING THEY COULD DO AND THAT I SHOULD BRING IT IN AS SOON AS IT HAPPENS NEXT TIME. THE SECOND TIME, MARCH 28, 2015, I WAS TRYING TO PULL INTO A PARKING SPOT WHEN I WAS UNABLE TO TURN THE WHEEL. AGAIN, I REALIZED THAT THE CAR HAD STALLED, SO I PUT IT INTO PARK, AND RESTARTED IT. WHILE THERE WAS NO HARM DONE, MY MAIN CONCERN IS THAT SOMETHING LIKE THIS WILL HAPPEN WHILE DRIVING AT A HIGHER SPEED, AND CAUSE AN ACCIDENT. I HAVE SEEN THIS SAME OCCURRENCE IN OTHER REVIEWS AND WONDER WHY THIS IS NOT MORE OF A CONCERN FOR THE MANUFACTURERS. WHAT WILL IT TAKE FOR A RECALL? *TR

VEHICLE BEGAN LEAKING OIL, OIL LIGHT CAME ON. REFILLED WITH OIL TO TRY AND FIND THE LEAK WITHOUT SUCCESS. MECHANIC FOUND A BAD OIL PRESSURE SWITCH. THE OIL POOLED UP IN A VALLEY IN THE ENGINE. THIS VALLEY HAD A MANUFACTURED HOLE IN THE TOP OF IT AND THAT'S WERE THE OIL WAS DUMPING OUT ONTO THE GROUND. MADE IT APPEAR THAT IT WAS A REAR MAIN SEAL LEAK. *TR

Mileage: 81,000

I WAS DRIVING TO WORK AT 55 MPH AND ALL THE LIGHTS ON THE DASH CAME ON AND MY HEAD LIGHTS SHUT OFF. MY CAR RESTARTED RIGHT AFTER THAT AND NOW IT HAS DONE IT THREE TIMES SINCE THEN. I AM NERVOUS WHEN I DRIVE BECAUSE, I FEAR I WILL BE STALLED SOMEWHERE AND IT WILL BE WINTER. I DRIVE 47 MILES ONE WAY TO WORK. I AM SERIOUSLY THINKING OF TRADING THE CAR OFF. I KNOW I WON'T GET ANYTHING FOR IT BUT, AT LEAST I WILL BE SAFE. WE WERE TOLD BY KIA THAT IF THE CAR SHUTS OFF IT IS RESETTING THE COMPUTER AND THEY WILL BE UNABLE TO DIAGNOSE IF A DUMMY LIGHT DOESN'T STAY ON. I SEE THERE ARE MORE COMPLAINTS ABOUT THE SAME ISSUE I AM HAVING WITH MY KIA AND I THINK KIA SHOULD DO A RECALL ON THEM. THIS IS A SERIOUS ISSUE AND I THINK IT NEEDS TO BE RESOLVED ASAP. *TR

Mileage: 98,000

WHILE IN REGULAR TRAFFIC WHEN GAS IS APPLIED, CAR WILL START TO MOVE FORWARD THEN ACT AS THOUGH THE MOTOR HAD BEEN TURNED OFF. IF YOU ADD MORE PRESSURE TO GAS PEDAL NOTHING HAPPENS, THAN ALL OF A SUDDEN THE CAR WILL LURCH FORWARD AT A HIGH RATE OF SPEED AS IF YOU HAD PUSHED THE GAS PEDAL TO THE FLOOR. THIS CONDITION HAS HAPPENED AS LEAST 40 OR MORE TIMES IN 14K MILES. THIS CONDITION HAPPENED AT LEAST 6 TIMES WHILE ON VACATION IN NV. WHILE MAKING A RIGHT TURN FROM A DEAD STOP, THE CAR LURCHED FORWARD, ALMOST CAUSING ME TO HAVE A HEAD-ON COLLUSION WITH ANOTHER DRIVER. I REPORTED THIS CONDITION TO KIA WHEN IT FIRST HAPPENED DURING SERVICE, AND THEY SAID THEY COULD FIND NOTHING WRONG. THE LAST TIME I REPORTED IT WHEN CAR WAS IN FOR SERVICE, KIA, KEPT MY CAR. THAT WAS ABOUT THREE WEEKS AGO AND SINCE THEN I HAVE HAD TWO CALLS FROM THE KIA FACTORY, TELLING ME THEY WERE LOOKING INTO THIS ISSUE AND IF I HAVE ANY QUESTIONS I WAS TO GIVE THEM A CALL. THE PHONE NUMBER I WAS GIVEN WAS 1-800-333-4542 EXT. [XXX] AND MY CASE # IS [XXX]. AS TODAY AUG 4, 2014, KIA STILL HAS MY SORENTO AND I'M DRIVING THEIR LOANER CAR. " ALSO" MY WIFE WILL NOT DRIVE OUR CAR UNTIL THIS PROBLEM IS CORRECTED IN FEAR IT MIGHT HAPPEN TO HER. SHE WAS A PASSENGER IN A BAD ROLLOVER ACCIDENT AND HAS BECOME FEARFUL OF ANY CONDITION THAT'S OUT OF THE ORDINARY WITH A CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 850

CAR WOULD DROP ITS SPEED TO ABOUT 1 MILE AN HOUR , BROUGHT CAR TO DEALER, TOLD NEEDED SOFTWARE RE-SET, OCCURRED AGAIN IN ABOUT JULY 2012, TOLD AGAIN A SOFTWARE PROBLEM, BUT COULD NOT TELL ME WHY OR THAT IT WOULD NOT HAPPEN AGAIN. REAR CAMERA AND ENTIRE RADIO-COUNCIL GOES OUT ON OCCASION. SUN ROOF JAMS AND WON'T CLOSE. IN SHOP TO REPAIR SUN ROOF OVER ONE WEEK. *TR

Mileage: 15,000

I WAS DRIVING MY CAR IN A PARKING GARAGE AND WITHOUT WARNING AS I WAS MAKING A LEFT TURN THE CAR SHUT DOWN COMPLETELY, NO LIGHTS, NO ENGINE, NO POWER STEERING, STIFF BRAKES. I WAS UNABLE TO EVEN TURN ON MY HAZARD LIGHTS. SOMEONE WAS KIND ENOUGH TO HELP PUSH MY VEHICLE TO THE SIDE AND EVENTUALLY I WAS ABLE TO RESTART THE CAR. WHEN I TOOK IT TO THE DEALER, THEY FOUND NOTHING AND WERE UNABLE TO RECREATE THE PROBLEM. THIS COULD BE A REAL DANGER ON THE ROAD AND NOW MY TRUST IN THE CAR IS SHAKEN! SCARY TO SEE OTHER PEOPLE REPORTING THE EXACT SAME PROBLEM. *TR

Mileage: 25,000

IT HAS BEEN 3TIMES ON THE ROAD. THE FIRST TIME WAS WHEN I DROVE IN HIGHWAY ABOUT 35 MPH (HAD TRAFFIC) MY ENGINE WAS TURNED OFF SO I DID NOT KNOW WHAT I TO DO SO I PUT MY GEAR TO PARK AND RESTARTED IT AND IT WAS TURNED ON. AND COUPLE WEEKS LATER I WAS DROVE IN ROCAL ROAD IT HAPPENED AGAIN SO I CALLED KIA DEALER THEY ASKED ME TO BRING MY CAR TO DEALER AND I LEFT IN THE MORNING AND PICKED IT UP AT AFTERNOON AND THEY SAID IT SHOULD BE OK. THEN WAS BEEN OK BUT IT HAPPENED AGAIN JUNE 2ND AND I BROUGHT TO KIA DEALER AGAIN THEY SAID "WE CAN NOT FIX IT BECAUSE THIS PROBLEM IS NOT RECALL" I WAS SO MAD IF MY WIFE OR DAUGHTER DRIVE THIS CAR AND TURN OFF THE ENGINE WHILE IN DRIVING IT CAN MAKE BIG ACCIDENT ON THE ROAD OR ON HIGHWAY.PLEASE CAN YOU FIND OUT WHAT'S THE PROBLEM IS IN THIS CAR AND MAKE KIA TO FIX THIS PROBLEM. THANK YOU. *TR

Mileage: 40,217

I WAS DRIVING MY 2012 KIA SORENTO ON A FLAT RESIDENTIAL ROAD IN FAIR WEATHER AND CAME TO STOP AT A STOP SIGN. AFTER GOING FORWARD ABOUT 20FT AFTER THE STOP SIGN MY CAR JUST DIED. IT COMPLETELY TURNED OFF, ALL ELECTRICAL, THE ENGINE, EVERYTHING AND I HAD TO PUT IT IN PARK TO RESTART THE ENGINE. THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS, 1 TIME ON A HILL, 1 TIME IN RUSH HOUR TRAFFIC WITH A TRACTOR TRAILER BEHIND ME, AND AGAIN ON MY WAY HOME IN A RESIDENTIAL AREA. I TOOK THE VEHICLE TO THE KIA DEALERSHIP AND WAS TOLD THAT THEY COULD NOT RE-CREATE THE PROBLEM AND NO ERROR CODES CAME UP. I DO NOT KNOW WHAT TO DO. I AM SCARED FOR MY LIFE DRIVING THIS CAR. *TR

Mileage: 45,564

MY KIA SORENTO STALLED IN THE MIDDLE OF ROAD WHILE CROSSING A STOP SIGN. THE ENGINE SHUTOFF AND ALL THE LIGHTS ON THE PANEL LIGHTED ON. THIS HAS NOW HAPPENED THREE TIMES. LAST TWO TIMES WE WENT TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. THERE ARE NOT ERROR CODES SAVED IN KIA SO THEY DON'T HAVE A PROOF THAT THIS CONDITION HAPPENED. THIS IS VERY SERIOUS. WE WERE LUCKY THAT THIS HAPPENED ON THE NEIGHBORHOOD STREETS WITH NO TRAFFIC. I WAS ABLE TO START THE CAR BACK BY PUTTING IT IN PARKING BRAKE AND PRESSING THE START BUTTON AGAIN. I HAVE SEEN SEVERAL OTHER POSTS WITH THE SIMILAR PROBLEM. I HOPE THIS IS THOROUGHLY INVESTIGATED AS DEALERSHIP IS NOT READY TO ACKNOWLEDGE OR TRY TO EVEN RE-CREATE THE PROBLEM. *TR

Mileage: 15,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

I WAS IN TRAFFIC AND THE ENGINE STOPPED RUNNING. I NOTICED THAT ENGINE STOPPED WITH ALL THE INDICATORS ON INCLUDING THE CHECK ENGINE LIGHT ON BUT MY CAR WAS NOT RUNNING ANYMORE AND WILL NOT DRIVE EVEN WHEN I PRESSED THE GAS PEDAL. I PUT IT ON PARK AND TURNED IT OFF AND RESTARTED. IT STARTED. THIS HAPPENED TWICE WITHIN 10 MINUTES OF EACH OTHER. *TR

Mileage: 34,853

WE HAVE HAD TWO INCIDENTS WHERE THE ENGINE JUST STOPS. THE FIRST TIME WAS LAST SUMMER, AND THE SECOND THIS PAST WEEKEND. IT STALLED WHILE MY WIFE WAS MAKING A RIGHT TURN ONTO A STREET. SHE IS THANKFUL THAT THE TRAFFIC WAS LIGHT. THE THOUGHT OF STALLING WHILE MAKING A LEFT TURN IN FRONT OF TRAFFIC OR WHILE ON THE FREEWAY COULD CAUSE A SERIOUS ACCIDENT. *TR

Mileage: 25,000

FOR THE THIRD TIME IN A 2 MONTH SPAN, MY 2012 KIA SORENTO HAS COMPLETELY SHUT DOWN AS WE HAVE BEEN DRIVING IT. WE ARE AT THE 60K MILES MARK. THIS IS VERY DANGEROUS. TWO OF THE THREE TIMES WE HAVE BEEN DOING AROUND 40 MPH ON VERY BUSY STREETS AND THANK GOD, WE DID NOT HIT ANOTHER CAR OR GET HIT. THE VEHICLE WITH ZERO WARNING, WILL JUST DIE AND WE WILL LOSE ALL POWER STEERING, WE CAN'T SHIFT GEARS, AND THE BRAKES DO NOT WORK LIKE THEY NORMALLY DO. THE FIRST TIME I THOUGHT IT WAS JUST A BATTERY, SO I REPLACED IT. BUT SINCE THEN WE HAVE HAD IT AT THE DEALERSHIP TWICE AND THEY DO NOT KNOW WHAT IS WRONG WITH IT. THEY WILL GET IT RUNNING AGAIN AND THEN A COUPLE OF WEEKS LATER, IT WILL DIE AGAIN. I HAVE TWO BABIES THAT RIDE IN THIS VEHICLE AND I AM LOOKING AT MY OPTIONS TO GETTING RID OF IT. THIS VEHICLE IS VERY DANGEROUS!! *TR

Mileage: 59,000

WIFE DRIVING FROM NY TO CONN, VEHICLE LOSING POWER, EXTREME SHAKING, GRINDING/RATTLE NOISE, ENGINE LIGHT CAME ON, STAYED ON, THEN BLINKING ON AND OFF, VEHICLE REALLY RUNNING BAD AT THIS TIME. FOLLOWING DAY, ENGINE LIGHT STILL ON, NEED TO PUMP GAS PEDDLE TO GET STARTED. IDLE VERY ROUGH. 2012 KIA SORENTO WITH 38;000 MILES. VERY CONCERNED THAT VEHICLE WILL SHUT OFF COMPLETELY, AS IS COMMON PER NUMEROUS COMPLAINTS, AT SPEED ON THE HIGHWAY. WILL BRING TO DEALERSHIP TOMORROW, HOWEVER, HAVE BEEN RESEARCHING KIA SORENTO ENGINE PROBLEMS THIS AFTERNOON AND IT DOES NOT LOOK GOOD. 1) DEALERSHIP TECHS UNABLE TO DUPLICATE PROBLEMS. (COMMON) 2) RECALL TO REPLACE ECM BUT CUSTOMERS NOT NOTIFIED AS DEEMED NOT A SAFETY ISSUE BY KIA. REALLY???? 3) THROTTLE ACTUATOR FAILURE PART OF PROBLEM BUT NOT WIDELY KNOWN BY CONSUMERS.(COMMON) IMPORTANT FOR 2012-TO 2014 OWNERS. NEW YORK HAS LEMON LAWS. IF YOUR VEHICLE IS LESS THAN 2 YEARS OLD OR HAS LESS THAN 18,000 MILES AND YOU HAVE HAD TO TAKE IT BACK FOR REPAIRS SEVERAL TIMES, THERE ARE ATTORNEYS WHO LIVE FOR THIS TYPE OF THING. I AM IN THIS GROUP AND SENT E-MAIL TODAY TO JUST THOSE TYPE OF SHARKS. BE PRO-ACTIVE, NOT RE-ACTIVE. I PLAN ON HAVING PLAN B IN PLACE IF I FIND MYSELF GOING DOWN THE PATH OF "WE DON,T KNOW WHAT IS WRONG, THE COMPUTER SAYS YOUR CAR IS FINE, JUST BECAUSE YOU NEED TO RENT A ROOM AT THE DEALERSHIP BECAUSE YOU ARE THERE SO MUCH DOES NOT MEAN WE DON,T CARE". WHAT WE REALLY MEAN IS WE REALLY DON,T CARE!! REALITY CHECK.. FYI CHECK THIS OUT...........HTTP://ARFC.ORG/COMPLAINTS/2013/KIA/SORENTO/ENGINE/PROBLEM.ASPX PS IN NY DON,T FORGET CLASS ACTION LAW-SUIT THAT IS CURRENTLY GOING ON, DOES NOT COST ANYTHING TO ADD YOUR NAME TO THE LIST OF PLAINTIFFS. *TR

Mileage: 38,000

A FEW MONTHS AGO I WAS DRIVING MY DAUGHTER TO HER VOLLEYBALL PRACTICE AND UPON LEAVING THE PARKING LOT AND DRIVING INTO THE STREET I LOST ALL POWER AND CONTROL OF MY CAR INCLUDING MY POWER STEERING ETC. I ALMOST CRASHED THE CAR INTO THE SIDE OF A HOUSE BUT LUCKY I WAS ABLE TO PRESS THE BRAKES HARD ENOUGH TO FINALLY GET THE CAR TO STOP. I THEN PUSHED THE POWER BUTTON AND ALL OF THE LIGHTS CAME ON THE DISPLAY BUT NO POWER TO THE CAR. I PRESSED THE POWER AGAIN AND THE CAR STARTED. THEN THREE DAYS AGO I WAS IN THE CAR PICK UP LINE PICKING UP ANOTHER DAUGHTER FROM SCHOOL. I HAD THE POWER OF THE CAR OFF AND WHEN I WENT TO START THE CAR IT WOULD NOT START. I PUSHED THE POWER BUTTON AND AGAIN ALL OF THE LIGHT ON THE DISPLAY CAME ON. THEN I PUSHED IT AGAIN AND IT STARTED. I BELIEVE THIS IS A VERY SERIOUS ISSUE. IF MYSELF OR MY HUSBAND ARE DRIVING ANY OF OUR 4 CHILDREN ON THE FREEWAY AT 65-70 MILES AND HOUR AND THE CAR DECIDES TO POWER ITSELF OFF IT COULD BECOME A CATASTROPHE ONE OF WHICH I AM NOT WILLING TO RISK. I HAVE DONE MY RESEARCH AND FOUND SEVERAL OTHER COMPLAINTS ABOUT THESE EXACT ISSUES HOWEVER NOTHING IS EVER DONE ABOUT. IT'S THE SAME OLD STORY YOU TAKE IT INTO YOUR DEALER AND THEY RUN THE DIAGNOSTIC AND IT DOESN'T SHOW ANYTHING WRONG. WHICH IS WHAT HAPPENED TO ME BOTH TIMES I TOOK MY KIA IN. THIS AUTOMOBILE HAS A DEFECT, WHICH IS TERRIBLY DANGEROUS TO DRIVERS AND PASSENGERS, AND WHICH THE AUTOMOBILE MANUFACTURER APPEARS TO BE IGNORING, MUCH IN THE MANNER THAT GM IGNORED SERIOUS, DANGEROUS, AND SOMETIMES FATAL DEFECTS IN ONE OR MORE OF ITS MODELS. I TRULY DON'T UNDERSTAND HOW THIS SAME EXACT PROBLEM CAN KEEP HAPPENING AND KIA IS CHOOSING NOT TO IGNORE IT RATHER THAN ISSUE A RECALL ON THE CAR. *TR

Mileage: 25,000

ON 3/25/14, MY 2012 SORENTO JUST SHUT OFF WHILE DRIVING. THE CAR WAS PUT IN PARK AND IT STARTED FINE. TOOK IT TO THE DEALER AND IT SPENT 2 DAYS AT THE DEALER. THE PROBLEM COULD NOT BE RECREATED , NO FIX, NO ISSUE THEY KEPT STATING & THERE WAS NOTHING TO FIX. NOW WE'RE IN MAY 2014 AND THE CAR SHUT OFF AGAIN. I WAS AT A LIGHT AND THE CAR JUST SHUT OFF. I PUT THE CAR IN PARK AND IT STARTED AGAIN. THE IS A HUGE SAFETY ISSUE AND KIA IS TAKING NO ACTION FOR THIS AND THERE SEEMS TO BE ALOT OF COMPLAINTS ABOUT THIS ON YOUR WEBSITE. I THINK AN INVESTIGATION SHOULD BE OPENED AND SOMETHING SHOULD BE DONE FOR KIA SORENTO OWNERS. WE ARE PAYING FOR CARS WITH A HUGE SAFETY ISSUE AND OBVIOUSLY NEED THE CARS WE ARE PAYING FOR. *TR

Mileage: 45,000

WHILE DRIVING ON THE FREEWAY, THROUGH TRAFFIC, MY VEHICLE SEIZED UP ON ME. I WAS GOING ABOUT 30-35MPH AND THE VEHICLE WOULDN'T ACCELERATE. THE MUSIC WAS PLAYING, BUT WHEN I LOOKED DOWN AT THE DASHBOARD ALL THE DASHBOARD LIGHTS WHERE ON, I LOST CONTROL OF MY POWERSTEERING AND BRAKES. I HAD TO PUT THE VEHICLE IN PARK AND PRESS THE START BUTTON AGAIN. THIS IS THE 3RD TIME ON THE FREEWAY IT HAS DONE IT, IN ADDITIONAL TO THE 4-7 TIMES IN THE NEIGHBORHOOD. ALL WHILE GOING ABOUT 35MPH AND UNDER. I HAVE TAKEN IT TO THE DEALERSHIP REPETITIVELY AND THEY HAVE BEEN UNSUCCESSFUL IN LOCATING THE PROBLEM. THE 2ND TIME I TOOK IT TO THE DEALERSHIP, THEY REPLACED THE FULL THROTTLE BODY, BUT EXACTLY ONE WEEK OF HAVING IT BACK IN MY POSSESSION THE VEHICLE LOST POWER WHILE DRIVING AGAIN. I HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE VEHICLE, SEVERAL TIMES, BUT FROM THE LOOK OF THIS WEBSITE, I AM NOT THE ONLY ONE WITH THAT PROBLEM. *TR

Mileage: 31,000

AT THE TIME OF THE INCIDENT THE VEHICLE WAS BEING DRIVEN ABOUT 15 MPH MAKING A RIGHT TURN. AT THE TIME OF TURNING THE VEHICLE'S STEERING WHEEL THE CAR SHUT OFF UNEXPECTEDLY SHUTTING THE ENGINE OFF. LOSS OF CONTROL THEN OCCURRED OF THE STEERING WHEEL (TO STIFF TO TURN) ALONG WITH A DIFFICULT BREAKING PROCESS CAUSING THE CAR TO VEER OFF THE ROADWAY. FORTUNATELY, THE VEHICLE WAS BROUGHT TO A STOP BY PLACING AN EXTREME AND INCREASED FORCE ONTO THE BREAK PEDAL BEFORE A BRICK PILLAR WAS STRUCK HEAD ON. *TT

Mileage: 44,000

ON MARCH 14, 2014 WHILE DRIVING APPROXIMATELY 60 MPH ON A HIGHWAY I HEARD A NOISE IN MY ENGINE. I WAS ATTEMPTING TO MANEUVER OFF THE HIGHWAY SO I COULD HAVE MY VEHICLE TOWED TO THE LOCAL KIA DEALERSHIP. I WAS IN THE MIDDLE LANE OF A THREE LANE HIGHWAY DURING RUSH HOUR WHEN MY ENGINE SHOT ONE OF THE ENGINE RODS THROUGH THE BOTTOM OF MY ENGINE BLOCK. THIS CAUSED A LARGER THAN A SILVER DOLLAR SIZED HOLE IN THE BOTTOM OF THE ENGINE BLOCK AND SEPARATED THE ENGINE FROM WHERE IT IS SECURED TO THE VEHICLE. KIA AND THE DEALERSHIP HAVE YET TO BE ABLE TO FIX MY VEHICLE WHICH IS COMPLETELY COVERED UNDER THE MANUFACTURES WARRANTY AS I HAVE HAD ALL OF MY ROUTINE MAINTENANCE AND SERVICE PERFORMED AT A LOCAL KIA DEALERSHIP. THEY REPLACED A REMANUFACTURED SHORT BLOCK ASSEMBLY IN MY VEHICLE ON 3/28/14 I WAS TOLD TO PICK UP MY VEHICLE LATER THAT AFTERNOON. I RECEIVED A CALL BACK THAT THE MECHANIC WAS ON THE PHONE WITH ONE OF KIA'S ENGINEERS BECAUSE OF A NOISE COMING FROM MY ENGINE. THEY ARE NOW RE-REPLACING A REMANUFACTURED SHORT BLOCK ASSEMBLY IN MY VEHICLE WHICH IS UNACCEPTABLE TO ME BECAUSE OF ALL OF THE ISSUES KIA IS HAVING WITH THEIR ENGINES. I STILL DO NOT HAVE AN ETA AS OF 4/9/14 OF WHEN I WILL HAVE MY VEHICLE REPAIRED AS I AM UNSURE THEY HAVE EVEN DIAGNOSED THE PROBLEM CORRECTLY BECAUSE OF ALL OF THE FORCE BEHIND THE ENGINE FAILURE AND THEY ARE UNSURE WHEN ANOTHER REMANUFACTORED ENGINE WILL BE AVAILABLE. *TR

Mileage: 42,000

I HAVE A 2012 SORENTO THAT HAS BEEN NOTHING BUT A CONSTANT HEADACHE. JUST SOME MINOR ISSUES HAVE BEEN A HEADLIGHT THAT CONTINUOUSLY HAS TO BE REPLACED BECAUSE OF A SHORT THAT THEY SERVICE DEPARTMENT CAN'T GET TO THE BOTTOM OF. I MEDIUM ISSUE THAT IS BECOMING A HEALTH HAZARD IS THAT THE CAR IS LEAKING WATER INTO THE FLOORBOARD AND CAUSING MOLD TO GROW. AN EVEN BIGGER ISSUE IS THAT WHEN WITH SPEEDING UP FAST LIKE WHEN ENTERING AN INTERSTATE OR SLOWING DOWN THE VEHICLE WILL COMPLETELY STALL AND I HAVE TO MAKE MY WAY OFF THE ROAD TO RESTART THE VEHICLE. THIS IS EXTREMELY DANGEROUS FOR MYSELF AND MY KIDS. I LIVE IN A CITY AND I HAVE BEEN LUCKY TO HAVE NOT HAVE BEEN IN A SERIOUS ACCIDENT YET. I HAVE HAD SEVERAL CLOSE CALLS. I HAVE CONTACTED CONSUMER AFFAIRS AND BEEN TOLD TO GO TO A DEALERSHIP. I GO TO A DEALERSHIP AND THEY BASICALLY TELL ME I'M CRAZY AND NOTHING IS WRONG. I GUESS IT WILL TAKE SOMEONE GETTING KILLED BY BEING IN A ACCIDENT BEFORE SOME ACTION IS TAKEN. HATE TO BE SO BLUNT BIT BEING NICE ABOUT THE ISSUE HAS YET TO WORK!!!! *TR

Mileage: 13,000

THIS HAS HAPPENED FOUR TIMES! WHILE COMING TO A STOP SIGN, ENGINE DIES, POWER STEERING OUT, POWER BRAKES OUT. AFTER SHIFTING INTO PARK OR NEUTRAL, CAR WILL IMMEDIATELY RESTART, AND FUNCTION WITHOUT THIS PROBLEM FOR WEEKS. KIA DEALERSHIP FINDS NOTHING WRONG AND NO "CODES" TO INDICATE THE CAR HAS HAD PROBLEMS. *TR

Mileage: 9,000

MY 2012 KIA SORENTO COMPLETELY STALLED IN A PARKING LOT. I HAD JUST GOTTEN OFF THE HIGHWAY(SPEEDS OF 55-60) PULLED INTO MY JOBS PARKING LOT AND ALL THE LIGHTS ELECTRONICS STAYED ON BUT THE BRAKES LOCKED UP, THE STEERING WHEEL LOCKED UP AND THE CAR WOULD NOT DRIVE. PUT THE CAR IN PARK AFTER A FEW MINUTES AND IT TURNED ON FINE. NOW ITS AT THE DEALER AND THEY CAN NOT DUPLICATE THE PROBLEM AND THE CAR IS DRIVING FINE. THEY CLAIM NO CODES ON DIAGNOSTICS AND SEE NOTHING WRONG WITH THE CAR AFTER TEST DRIVING IT. THERE WERE NO REPAIRS DONE ON THE CAR BECAUSE NOTHING COULD BE FOUND. THIS IS A MAJOR ISSUE AND A WORRISOME ONE. LETS GET ON KIA ABOUT THIS TO SOLVE THE ISSUE. *TR

Mileage: 41,500

THE FIRST TIME I WAS DRIVING AT 35-45 MPH AND SLOWED TO TURN AND MY ENGINE SPONTANEOUSLY STALLED AND STEERING WHEEL LOCKED UP. LUCKILY, NO ONE WAS AROUND ME SO I BRAKED, AND RESTARTED THE ENGINE AND CAR SEEMED TO REBOOT FINE. TODAY, IT HAPPENED AGAIN EXCEPT I WAS DRIVING AT A MUCH SLOWER SPEED, 15 MPH. I WAS READY TO TAKE A TURN AND THE WHEEL LOCKED UP IN THE TURNED POSITION (BUT NOT FULLY TURNED) AND THE ENGINE STALLED. I BRAKED THE CAR AGAIN AND RESTARTED THE ENGINE IN THE MIDDLE OF AN INTERSECTION. THIS IS COMPLETELY DANGEROUS FOR ALL PASSENGERS OF THE CAR AND EVERYONE WHO'S DRIVING AROUND ME! *TR

Mileage: 24,000

MY 2012 KIA SORENTO AT LOW SPEED,STALLED AND COMPLETELY SHUT OFF, NO POWER STEERING. I HAD TO PUT MY CAR INTO PARK AND THEN RESTART. SO GLAD I WAS NOT HIT FROM BEHIND AS MY CAR JUST SHUT OFF SO SUDDENLY. MY CAR IS ONLY TWO YEARS OLD AND LOW MILEAGE. IT HAS HAPPENED TWICE SINCE THEN. THANK GOD NO ACCIDENTS, YET. BUT IM WORRIED TO DRIVE IT ANTICIPATING FOR IT TO HAPPEN AGAIN. IT HAS BEEN IN THE KIA SERVICE SHOP TWICE AND THEY ARE CLAIMING TO FIX IT. ALSO TWO WEEKS AGO THE RIGHT SHOCK NEEDED TO BE REPLACED. I DRIVE TO WORK AND THE STORE ON A WEEKLY BASIS, NO REASON A TWO YEAR OLD, BOUGHT BRAND NEW VEHICLE IN 2012 SHOULD ALREADY NEED A SHOCK REPLACEMENT. I FEEL LIKE I WAS SOLD A LEMON. *TR

Mileage: 23,000

ON 12-25-2013, NOTICED THAT THE SIDE MARKET LIGHTS REMAINED ON FOR SEVERAL HOURS AFTER THE ENGINE WAS SHUT OFF. COUPLE OF DAYS LATER, CAR WOULDN'T START AFTER PUSHING ON THE KEY-LESS ENTRY PUSH BUTTON START. CAR FINALLY STARTED AFTER SEVERAL PUSH BUTTON ATTEMPTS. NEXT DAY THE CAR WOULDN'T STOP AFTER PUSHING ON THE KEY-LESS ENTRY STOP BUTTON. ENGINE FINALLY TURNED OFF AFTER SEVERAL ATTEMPTS BY PLAYING WITH THE GEAR SHIFT KNOB AND DRIVING AROUND THE NEIGHBORHOOD. "UNABLE TO STOP THE ENGINE BY PUSHING ON THE KEY-LESS ENTRY PUSH BUTTON STOP" PROBLEM CONTINUED, SO IT WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP COULDN'T DUPLICATE THE PROBLEM, SO THE CAR WAS RETURNED TO US W/O A FIX. TOMORROW I WILL BE CONTACTING KIA MAIN OFFICES REGARDING THIS PROBLEM. *TR

Mileage: 11,600

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 03/12/14*LJ *TR

Mileage: 13,000

I WAS DRIVING ON THE FREEWAY, THERE WAS A LOT OF TRAFFIC SO WE WEREN'T DRIVING VERY FAST, AND THE CAR JUST SHUT OFF, THE ENGINE LIGHT WENT ON AND THE STEERING WHEEL LOCKED. I WAS ABLE TO PUT ON MY HAZARD LIGHTS AND THEN I TURNED THE CAR OFF AND TRIED RESTARTING IT. THE CAR STARTED WITHOUT ANY PROBLEMS AND DROVE NORMAL AFTER THAT. *TR

Mileage: 44,000

WHILE DRIVING HOME FROM WORK TRAFFIC WAS HEAVY AND FOR NO REASON MY CAR JUST STALLED I MANAGED TO COAST TO THE SHOULDER PUT IT IN PARK AND RESTART IT . *TR

Mileage: 25,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING WHEN TRAVELING AT LOW SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE BATTERY WOULD NEED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE CONTINUED BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

KIA SORENTO STALLED WHEN APPROACHING A STOP SIGN AT LOW SPEEDS OF 10-15 MILES PER HR. THERE WAS NO SOUND OR DAMAGE. DEALER NOT ABLE TO RECREATE SITUATION SO NO REPAIRS. THIS HAS HAPPENED COUPLE OF TIMES IN LAST TWO YEARS. SYMPTOMS ARE YELLOW ENGINE LIGHT TURNS ON AND CAR ENGINE STALLS. AFTER PUTTING CAR IN PARKING AND PRESSING IGNITION BUTTON ON WOULD RE-START THE ENGINE. PLEASE FOLLOW UP AS THIS IS A SAFETY HAZARD AS CAR CAN STALLS IN MOVING TRAFFIC. *TR

Mileage: 12,000

DRIVING ON HIGHWAY AND HEARD A LOUD KNOCKING NOISE LIKE SOMETHING WAS LOOSE IN ENGINE. NO ACCELERATION AND LUCKILY HAD AN EXIT CLOSE TO PULL OFF SIDE OF THE ROAD. CAR WOULD TURN ON, BUT WOULD NOT DRIVE AT ALL. CAR WAS TOWED TO NEARBY DEALERSHIP. WE WERE 8 HOURS AWAY FROM HOME WHEN THIS HAPPENED. KIA WAS NOT HELPFUL AT ALL WITH DEALING WITH THIS. CUSTOMER SERVICE WAS TERRIBLE. WE HAD ALL PAPERWORK FOR OIL CHANGES IN CAR AND THEY MADE THE DEALERSHIP FAX THEM OVER BEFORE STARTING ANY WORK - WHICH HAPPENED TO BE 4 DAYS LATER BECAUSE THEY STILL DIDN'T WANT TO AUTHORIZE KIA TO WORK ON THE CAR. KIA MADE IT SEEM LIKE WE HAD DONE SOMETHING WRONG EVEN THOUGH THE CAR ONLY HAD 19,000 MILES ON IT. WE FINALLY GOT THE CAR AUTHORIZED TO WORK ON AND WERE AUTHORIZED TO GET A RENTAL CAR (ON DAY 5). WE WENT BACK HOME, THE CAR WAS STUCK IN TOWN 8 HOURS AWAY GETTING WORKED ON. WHEN CAR WAS DONE, KIA WANTED MY HUSBAND TO DRIVE 8 HOURS TO PICK UP THE CAR! THEY ARGUED AND ARGUED WITH US UNTIL THEY FINALLY AGREED TO PUT IT ON A TRUCK AND HAVE IT TRANSPORTED. SERVICE PAPERWORK SHOWED THAT THERE WAS A LOT OF METAL DEBRIS IN BOTTOM OF OIL PAN. THEY REPLACED THE LONG BLOCK ASSEMBLY. WHEN THEY REPLACED THAT, THEY FOUND THE OIL FILTER TO BE DAMAGED AND REPLACED THAT AS WELL. *TR

Mileage: 19,004

I AM BEYOND DISAPPOINTED IN MY 2012 KIA SORENTO. IT ALL STARTED WHEN MY SORENTO BEGAN TO VIBRATE WHEN TRAVELING AT INTERSTATE SPEED, THEN IT JUST LED TO MORE COMPLEX PROBLEMS. I CAN BE DRIVING DOWN THE INTERSTATE AT NORMAL INTERSTATE SPEED OF 70 OR GOING 50 AND IT WILL GO CRAZY MAKING UNUSUAL SOUNDS AND ALL THE LIGHTS START GOING CRAZY. THEN THE WHOLE VEHICLE SHUTS OFF. THIS IS VERY CONCERNING SINCE I HAVE A 2 YEAR OLD AND 1 YEAR OLD IN MY BACK SEAT AND IT ALWAYS SEEMS TO HAPPEN WHEN I AM IN A HIGH TRAFFIC AREA. I PURCHASED THE SORENTO BECAUSE IT IS SUPPOSE TO BE CONSIDERED A FAMILY VEHICLE. THAT'S ISN'T IT. I CAN BE TRAVELING IN TOWN OR WHERE EVER AND WHEN AT A YIELD ENTRANCE WAY I CAN PULL INTO THE MAIN ROAD AND WHAT DO YOU KNOW. THE SORENTO STALLS OUT. IT DOESN'T WANT TO INCREASE SPEED. THIS SAME THING ALSO HAPPENS WHILE I AM SPEEDING UP AS WELL. IT GETS UP TO 5RPM BEFORE CHANGING GEARS. I CAN'T LET OFF OR I WILL GET REAR ENDED. MY SORENTO ALSO HAS A HORRIBLE PULL TO THE RIGHT. I HAVE PUT NEW TIRES, HAD NUMEROUS ALIGNMENTS AND ALL. NOTHING HELPS IT. IT HAS NEVER BEEN IN ANY ACCIDENT WHATSOEVER, BUT IF THESE PROBLEMS KEEP UP THERE SEEMS TO BE ONE IN THE NEAR FUTURE. I HAVE ALSO TOOK IT TO SEVERAL DEALERSHIPS TO GET THE OTHER ISSUES CHECKED OUT BUT I GET THE SAME RESPONSE. "THEY NEVER CAN FIGURE ANYTHING OUT" I HAVE GOT SEVERAL OTHER PEOPLE TO DRIVE IT AS WELL JUST TO BE SURE IT WASN'T THE WAY I DROVE. I AM TO THE POINT WHERE I AM TERRIFIED TO DRIVE IT AND ESPECIALLY ALLOW MY CHILDREN TO RIDE IN IT. I'M SURE ALL OF US WITH THE SIMILAR ISSUES ARE NOT IMAGING THINGS. I AM SO FRUSTRATED AND TO THE POINT I WANT TO CONSIDER A LAWSUIT BECAUSE I REALLY DON'T WANT A FATAL WRECK RESULTED FROM THESE MALFUNCTIONS TO FINALLY MAKE SOMEONE DO SOMETHING ABOUT THESE ISSUES. NOT MY FAMILY, YOUR FAMILY, OR ANYONE ELSE'S. PLEASE HELP US! OUR LIVES AND OUR CHILDREN'S LIVES ARE AT RISK! *TR

I LEASED MY KIA SORENTO 2012 LX V6 AWD NEW, AFTER ABOUT 5 OR 6 MONTHS I NOTICED WHEN BREAKING TO SLOW DOWN THE CAR THE ENGINE SOMETIMES STALLS COMPLETELY, ONCE I SHIFT BACK IN N I CAN RESTART THE ENGINE. THIS HAPPENS COMPLETELY RANDOMLY, THERE IS NO RHYME OR REASON, THERE IS ABSOLUTELY NOTHING PRECEDING THIS INCIDENT, IT HAPPENS ON ITS OWN, ONCE ACTUALLY IT HAPPENED WHILE THE CAR WAS COMPLETELY STOPPED AT RED LIGHT. I HAVE BEEN TO THE DEALERSHIP MANY MANY TIMES, THEY EVEN WENT SO FAR AS TO CALLING A KIA FIELD TECH TO COME INSPECT THE CAR, LASTLY THEY INSTALLED AN ELECTRONIC DEVICE WHICH WAS APPARENTLY RECORDING ANYTHING HAPPENING TO YOUR ENGINE, AND SURE ENOUGH ABOUT A WEEK AFTER INSTALLATION I HAD THE SAME ISSUE, I PRESSED THE BUTTON BUT UPON RETURNING TO KIA DEALERSHIP I WAS TOLD THE DEVICE HAD NOT RECORDED ANYTHING, APPARENTLY NO CODES ARE GENERATED WHEN THE ENGINE STALLS THIS WAY. I HAVE NO IDEA HOW THIS CAN BE RESOLVED SINCE NO ONE KNOWS HOW EXACTLY THIS OCCURS AND THE ISSUE CANNOT EVEN BE REPLICATED. *TR

Mileage: 6,000

WHEN I AM SLOWING DOWN TO AROUND 20 MPH, THE CAR COMPLETELY SHUTS DOWN. NO POWER, AT ALL. *TR

Mileage: 8,244

WHILE DRIVING AT FREEWAY SPEEDS (55-65 MPH) OUR VEHICLE SPONTANEOUSLY SHUT DOWN; ALL ELECTRICAL POWERED OFF, ENGINE SHUT DOWN, LOSS OF ABS, LOSS OF POWER STEERING. THE VEHICLE WOULD NOT RESTART UNTIL SHIFTING INTO 'PARK' POSITION. THIS WAS THE THIRD TIME THIS HAS HAPPENED, ALL UNDER THE SAME CIRCUMSTANCES. *TR

Mileage: 11,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY PULL OVER AND RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR

Mileage: 24,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED THREE TIMES WITHOUT WARNING. THE DEALER INSPECTED THE VEHICLE ALL THREE TIMES BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER SENT A TECHNICIAN TO FURTHER INSPECT THE VEHICLE BUT TO NO AVAIL. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 20,000. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WITH THE ILLUMINATION OF ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL. THE CONTACT SPOKE TO THE DEALER AND WAS TOLD THAT THE VEHICLE HAD ENGAGED INTO LIMP MODE. THE DEALER INSTRUCTED THE CONTACT TO WAIT 15 MINUTES AND THE VEHICLE WOULD RESTART AND RESUME NORMAL OPERATION. THE DEALER SUGGESTED CHANGING THE ECT ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,671 AND THE CURRENT MILEAGE WAS 30,000. *TR

Mileage: 13,671

MY FAMILY AND I (WIFE, 4 YEAR OLD DAUGHTER AND 9 MONTH OLD DAUGHTER) HAD JUST EXITED THE FREEWAY AND ENTERED OUR HOUSING COMPLEX. WHILE DRIVING THROUGH THE NEIGHBORHOOD OUR VEHICLE'S ENGINE AS WELL AS ALL ELECTRICAL COMPONENTS TURNED OFF. WE WERE IN MOTION AT THE TIME IT TURNED OFF. WE HAD ANOTHER VEHICLE BEHIND US, BUT LUCKILY THEY SAW OUR VEHICLE SLOWING DOWN AND DROVE AROUND US. MY WIFE WAS DRIVING AND STATED EVERYTHING LOCKED UP AND, AS EXPECTED, SHE HAD TO MUSCLE THE STEERING TO PULL TO THE SIDE AND OUT OF THE WAY OF TRAFFIC. THE BRAKE PEDAL WAS ALSO DEPRESSED ALL THE WAY TO THE FLOOR, AND HAD NO ABS. WE HAD TO WAIT FOR THE VEHICLE TO COME TO A COMPLETE STOP THEN PUT THE VEHICLE IN PARK AND START THE ENGINE BACK UP. I INITIALLY TOLD MY WIFE TO PUT IT IN NEUTRAL BUT AFTER TRYING THAT, IT DID NOT WORK. AFTER WE GOT THE VEHICLE BACK ON WE DROVE STRAIGHT HOME. I CONTACTED CITRUS KIA THAT DAY AND TOLD THEM WHAT HAD HAPPENED. I WAS TOLD THAT THEY HAVE NOT HEARD OF THAT ISSUE AND WOULD HAVE NO WAY CONFIRMING WHAT HAPPENED UNLESS IT DID IT WHILE THEY WERE INSPECTING IT. MY VEHICLE WAS BEING SERVICED FROM 4/10/13- 4/13/13. THE END RESULT IS THAT THEY COULD NOT LOCATE THE PROBLEM BUT DID DO A NUMBER OF INSPECTIONS TO "HOPEFULLY" PREVENT THE PROBLEM FROM RE-OCCURRING. THEY TOLD ME THERE IS NOTHING MORE THEY COULD DO AS THEY HAVE NO WAY OF ACTUALLY VERIFYING WHY THE VEHICLE SHUT OFF WHILE IN MOTION. AS OF THIS WRITING I WAS ADVISED I COULD COME DOWN AND PICK UP MY VEHICLE, BUT WILL REFUSE UNTIL THE PROBLEM IS FOUND AND RESOLVED, AS THIS IS MY WIFE'S VEHICLE AND I DO NOT WANT THIS SAME PROBLEM HAPPENING AND IT RESULTING IN A INJURY OR FATAL COLLISION. I HAVE READ EDMUNDS.COM (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F13B7CA/40) AND SEE SIMILAR COMPLAINTS WITH NO RESOLUTION. PLEASE PLEASE HELP. *TR

Mileage: 18,500

I WAS STOPPED AT RED LIGHT WHEN ALL WARNING LIGHTS CAME ON. STARTED THROUGH INTERSECTION WHEN CAR DIED IN MIDDLE OF BUSY INTERSECTION. HAD TO HAVE CAR TOWED. WAS TOLD THEY FOUND CODE P2110 LIMP HOME MODE. THIS COULD BE POTENTIALLY VERY DANGEROUS IF IT OCCURED ON INTERSTATE. *TR

Mileage: 8,000

I OWN A 2012 4 CYLINDER KIA SORENTO. I BOUGHT IT NEW IN NOV 2011. HAD IT ABOUT 8 MONTHS AND WAS DRIVING UP A HILL WITH TRAFFIC BEHIND ME AND IT JUST STOPPED....HAD TO LET TRAFFIC AROUND ME AND THEN LET OFF BRAKE TO COAST BACK DOWN HILL UNTIL I GOT TO A PLACE I COULD PULL IN. TOOK IT TO LOCAL DEALERSHIP...TRANSMISSION ISSUES-HAD TO GET NEW ONE...DEALERSHIP KEPT IT OVER A WEEK.LESS THAN 2 WEEKS LATER MY HUSBAND WAS DRIVING UP A HILL AND AGAIN SAME TYPE OF PROBLEMS AND WAS TOLD BY DEALERSHIP I NEEDED ANOTHER TRANSMISSION....IT'S BEEN AT DEALERSHIP 1/2 A WEEK AND NOT SURE WHEN I'LL GET IT BACK. *TR

Mileage: 18,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THEN TOWED TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE LOCKED UP AND AS A RESULT, IT WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 22,000... UPDATED 01/04/13 *BF THE DEALER REPLACED THE ENGINE BLOCK UNDER WARRANTY. UPDATED 01/09/13

Mileage: 22,000

ON 08/12/12 WHILE DRIVING IN CRUISE CONTROL AT APPROXIMATELY 72-74 MPH, I EASED OUT INTO THE PASSING LANE TO PUT MYSELF BEHIND SOMEONE GOING FASTER. THE CAR SUDDENLY DOWNSHIFTED AND ACCELERATED WITH MAXIMUM THROTTLE. I TOUCHED THE BRAKE PEDAL MODERATELY TO DISCONNECT THE CRUISE CONTROL. THE CAR CONTINUED AT MAXIMUM ACCELERATION AND IN THE PASSING GEAR. I THEN APPLIED THE BRAKES WITH GREAT VIGOR AND THE CRUISE CONTROL DISCONNECTED AND THE VEHICLE SLOWED DOWN. AFTER A SHORT WHILE I REACTIVATED THE CRUISE CONTROL AND DROVE ABOUT 60 MILES WITHOUT ANY FURTHER MALFUNCTION. I PRESENTED THE CAR TO THE KIA DEALER SERVICE ADVISOR. THE CAR WAS CHECKED AND I WAS TOLD THEY COULD FIND NOTHING WRONG WITH THE CRUISE CONTROL. I ASKED THEM IF THEY REPORTED THESE VERY DANGEROUS OBSERVATIONS TO KIA OR NHTSA. THEY SAID NO THEY NEVER DO. INCIDENTAL TO THIS EVENT, I HAD AN ENGINE MALFUNCTION LIGHT ON 7/25/12. I TOOK IT IN FOR SERVICE THE NEXT DAY AND TOLD IT WAS A TRANSMISSION HEAT SENSOR. A PART WAS ORDERED AND I WAS TOLD TO DRIVE THE CAR NORMALLY. WITHIN SEVERAL DAYS, I BECAME AWARE THE CRUISE CONTROL WAS NOT ACTIVATING WHEN DRIVING THE FIRST TIME IN A DAY. BUT IF THE ENGINE WAS STOPPED AND RESTARTED, THE CRUISE CONTROL WORKED NORMALLY. I DUPLICATED THIS 3 DISTINCT TIMES EXACTLY AS WRITTEN. THE SERVICE DEPARTMENT WAS NOT ABLE TO LINK THE DIFFICULTY TO ANYTHING THEY HAD SEEN OR READ, THEY SUMMERIZED IT MAY HAVE BEEN A BRAKE LIGHT SENSOR THAT FAILED BUT THE COMPUTER DISPELLED THAT NOTION. *TR

Mileage: 11,000

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE ENGINE WAS TURNED OFF AND THEN RESTARTED WITHIN TEN MINUTES. THE DEALER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RETURN CALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000