2013 KIA SORENTO Engine Problems

Car stalled several times including as I was turning through an intersection. I took my car to KIA Ganley if Boardman 7870 Market Street Bdmn Two, Youngstown, Ohio 44512. I met w/Gerry who I explained the concerns with car stalling reminding him it had been almost 2 years since the jnick sensor issue was detected. So why am I expected to keep driving a dangerous vehicle without the repair needed??!!!! Also asked about light assembly replacement delay (per recall) since I'm replacing the turn signal & brake bulbs 5-6 times a year while awaiting a replacement. assembly.

While driving, my vehicle developed engine knocking, lost power, overheated, and produced smoke from the engine compartment. Shortly after, the engine seized and the vehicle will not start. An authorized dealership diagnosed the failure and recommended a complete engine (long-block) replacement, indicating catastrophic internal engine damage. This failure appears consistent with known Theta II engine bearing defects. The manufacturer is refusing coverage by stating the owner did not bring in the car for the recalls. The recall was preventive monitoring software (KSDS) and did not repair or prevent the underlying mechanical defect that caused the failure. This is a safety concern, as the failure caused loss of power and overheating, creating risk of fire or accident.

I am reporting a safety defect on my 2013 Kia Sorento (VIN: [XXX] ). Before the failure, the vehicle began experiencing sluggish starting, sputtering during acceleration, stalling when stopped at traffic lights or stop signs, a noticeable fuel odor, and eventually a check engine light. These symptoms increased over several days, and once the check engine light illuminated, we had the vehicle towed to a Kia dealership for diagnosis. At the dealership, the problem was confirmed and reproduced by their technicians. They diagnosed: •Fuel leakage from the high-pressure fuel pressure regulator •Fuel contamination in the engine oil These components and diagnostic findings are available for inspection upon request. This issue poses a significant safety risk. Fuel leakage and fuel-in-oil contamination increase the potential for an engine fire, and the hesitation, sputtering, and stalling at intersections present a risk of unexpected loss of power in traffic, which could result in a collision. The vehicle previously had its engine replaced under a Kia recall in 2020, and the current symptoms are consistent with known Kia engine and fuel system defects addressed in past recalls and technical service bulletins. The vehicle has been inspected only by the dealership so far; it has not yet been inspected by the manufacturer, police, or insurance representatives. Kia Consumer Affairs has been contacted and is reviewing the case. I am requesting that NHTSA review this issue as a potential defect trend involving the high-pressure fuel system on this model, especially in vehicles with prior recall-related engine replacements. Documentation from the dealership, including the diagnostic report and repair estimate, is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was on my way back from California to Mississippi when motor derated and started knocking in Williams , Az. My Kia only has 137,000 miles and Kia denying my claim for the extended warranty claim. I change my oil myself and keep my vehicle in great shape. To deny claim they also have to prove lack of servicing caused the defect. That is part of the Magnuson-Moss warranty act. I rented a vehicle to get back home and hired a trucking company to bring Kia back. They never did and after my job let me take two days to get my car back home I rented a truck and trailer to bring it home. So yes I’m very ill about Kia’s work practices.I took Kia to the dealership in Tupelo,Ms. and Kia had them remove valve cover and deny my claim. The vehicle messed up in July, but I wasn’t able to get it till September 1,2025 and then get it to dealership. It has been there till today cause I went and got it. I’m still waiting to get my denial letter.A woman by the name Vanessa is the one who called me to tell me it was denied. Mileage is a little over the 137,000. But battery is completely dead so I can’t get the exact mileage.

My motor is knocking and losing compression

In 2017, our 2013 Kia Sorento was brought in for recall work associated with SC147. The work was completed, and the Kia service department stated that even though we have a branded/salvage title, we would receive the extended warranty associated with SC147. Recently, while driving down a busy highway, the engine started knocking, at which point the check engine light came on, and the vehicle would no longer accelerate. The car had to be pulled off to the side of the road, and towed to a repair shop. Upon inspection, the repair shop indicated the issue was related to SC147, and would need to be taken to Kia for further inspection and repair. Kia has indicated, now, that SC147 was closed due to the inspection and KSDS update done in 2017, and that we are not covered by the extended warranty associated with SC147 due to the branded title, which contradicts what was previously stated by Kia's service department. Kia has stated that they will NOT replace the engine. Even though this is a safety issue associated with SC147, Kia is unwilling to take accountability and seems to be sidestepping replacement due to having a branded/salvage title.

While driving down the road the car just went dead. No warning. It was the oil pump that had gone out and froze the engine causing complete loss of control of the vehicle.

Code p0014 indicates that the Bank 1 exhaust camshaft position timing was advanced beyond limits for a pre determined period of time.

This vehicle has a oil consumption problem that causes engine damage and Kia will not take responsibility for especially after the car being maintained. On top of it even with substantial evidence that this was a manufacturing defect that Kia is refusing to take accountability for and completely dismisses any claims or complaints and not even bothered to speak with you unless the car has warranty which is absurd because this was a again a manufacturing defect of the vehicle not from not sustaining the vehicle from the driver that owns it. It also did not give off any warning signs or any indication that there was a problem until the problem completely left me without a car. Without a warning or indication this was a hazard and luckily I did not have my children in the car when the oil brought broke and pierced an immense hole causing my engine damage. Kia sorentos are known for this defect it has had a lawsuit for this with other Kia sorento's they need to put this model also as I dug deeper I am not the only one that has this problem I'm currently trying to pursue a lawsuit with Kia corporation for this however as you know this is not an easy process This was definitely a safety issue that could have became extremely severe and risked my life and my children

my vehicle falls under the 2013 Kia Sorrento engine replacement and fuel pump. Recall these have not been done to my vehicle. I even double checked with the previous owner and Kia did not service the engine or replace it although it has a recall under mine, and all the symptoms stated in the recall with the engine and fuel pump are happening with my vehicle now how do I get this service covered under the recall also a very strong fuel odor

The car just completely stalled while driving on a busy street with myself and my children in the car. I first was alerted that it may just be the starter by a local mechanic. I fixed that and it still would not start. I then went and got a new battery and that did not work either. At that point I had the car towed to the Kia dealership. The mechanic told me that the car engine was a part of a recall for Kia. He told me that he would put the claim in and that Kia would fix it. He told me to send in my registration and drivers license. A couple of weeks later he informed me that they would not fix my engine because the registration was expired. The expired registration has nothing to do with their faulty recalled engine. I had this issue escalated and still was told they would not fix it.

premature bearing wear within the engine

Kia failed to take accountability for rods related to oil pan and engine damage defect on this vehicle. Did not offer other safety options and did not give any warning signs. I have ALL my receipts and maintenance on vehicle that I DID Maintain my vehicle responsible and this was a Kia vehicle safety issue on manufacturing. I did not receive any warning or lights on my dashboard and I have all my oil change receipts. Please see all attached documents for my complaint. All Kia customer service was concerned with was warranty when this is a manufacturing product defect of this car not being put together properly and my vehicle has been serviced over years at a Kia dealership and no one has ever told me my vehicle was not maintained. Kia corporation won't even investigate or even move forward in any direction even with all my receipts reports and evidence to submit my claims are true.

The contact owns a 2013 Kia Sorento. The contact stated while driving 70 MPH on an interstate, the vehicle abruptly decelerated. The contact pulled over to the side of the road. There was no warning light illuminated. The vehicle was towed to an unknown local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that upon picking up the vehicle from the dealer, the vehicle made an abnormally loud clunking, metal-on-metal sound; however, the dealer confirmed that there was no failure found. The vehicle was taken to a tire shop, where it was determined that the motor mounts had failed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The manufacturer confirmed the warranty coverage. The approximate failure mileage was 151,000.

Mileage: 151,000

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, there was an abnormal sound coming from the engine, and the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was able to restart. The vehicle was taken to the dealer; however, no cause for the failure was found. An unknown repair was performed. The contact stated that the failure persisted. The vehicle was taken to the dealer; however, no cause for the failure was found. An unknown repair was performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the failure persisted. The failure mileage was approximately 105,000. Parts distribution disconnect.

Mileage: 105,000

While driving the car will stall, making maneuvering the car to safety difficult. There was no warning that this was happening. I did take the car to a mechanic, he said because the engine light was not on, he could not track the problem. I had this happen at least 6 times in the past few months

I called quirk Kia in Manchester NH to have the recall done on my vehicle..my vehicle has had a hard time starting and staying started sometimes...the vehicle would shut down while driving all dash lights come on and loose s all power to gas pedal and steering..had hard time starting for couple weeks before it stopped starting ..I believe there is electrical problem ..but when I called quirk to get the recall done the service guy told me he can not do the recall unless the vehicle runs ..I told him I believe it's not running because of the part that is being recalled .he said I doubt it .I then asked for a supervisor and he told me he doesn't have one ..then I asked him his name he again told me he doesn't have one .so I said are you really gonna refuse to do this recall ..it has to be done he then hung up on me ..I tried calling back and got to the sales department..spoke to the GM in sales and explained what just happened with the service department and he told me I would get a call back and still haven't heard from them ..this recall has to be done ..and I don't know what else to do

The contact owns a 2013 Kia Sorento. While the contact's wife was driving at an undisclosed speed, the engine was knocking before the engine seized. The contact stated that due to the failure, the vehicle side-swiped a concrete mailbox. The vehicle was towed to the dealer where it was diagnosed with engine failure. In addition, the contact was informed that the engine rod had fractured the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that in June 2018, the engine was replaced; however, in April 2019 the failure reoccurred. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown expired recall repair however, the VIN was not included. The contact was informed that the recall repair might have prevented the failure; however, the contact stated that the recall notification was not received. The failure mileage was approximately 77,000.

Mileage: 77,000

Engine failed to start and made loud knocking noises. Knocking noises continued and vehicle towed to dealer. Oil level was full and all routine maintenance performed up to this point. Oil level full at time of failure. Dealer confirmed knocking, stated the knocking went away after running for a period of time. Dealer requested 3 hours of labor and we are currently determining our next step. The vehicle is available for inspection at Kings Kia in Northern Cincinnati. 137,000 miles. Also have video of engine knock. Recently had HECU recall and it potentially caused ABS light, independent repair shop recommended new HECU after recall performed due to low voltage from yellow wire, dealer claimed replacing wheel speed sensor, we still suspected other electrical issues may have been caused.

The contact owns a 2013 Kia Sorento. The contact stated while driving 30 MPH, there was smoke coming from the engine compartment. The contact pulled over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact became aware that the engine oil was abnormally low and added engine oil to the vehicle. The contact stated that a month later while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 231,000.

Mileage: 231,000

When we bought this car several years ago after a test drive, we left the lot and about 5 or 6 miles down the road it completely shut down. The dealership ( Smail Auto) fixed the engine so we thought. We were told not to mention anything about the engine problem to anyone or we would lose the car. We get it back and again does the same thing. Ever since that day our car has been down more than driven. We attempted to contact the dealership and nobody would reach back out to us. All the lights on the bashboard check tire, engine, gas light, etc are all on everytime this happen. Even now we attempted to get ahold of the dealership or even Kia and nobody has called me or my wife. The break downs happen on different dates. But the latest on happen 5/30/24

The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was initially taken to the dealer to have the A/C unit repaired. After the A/C repair was performed on the vehicle, the contact stated that the vehicle stalled while driving at various speeds and while idling. The contact stated that prior to vehicle stalling, several unknown warning lights illuminated on the instrument panel. Upon investigation, the contact discovered Kia Voluntary Service Campaign: SC106 - 2011-2013, My Kia Sorento ECM Logic Upgrade, which the contact linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2013 Kia Sorento. The contact stated while driving at various speeds, the engine overheated, and the temperature gauge became elevated. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the head gasket was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The engine has been stalling while driving. The rpm gauge isn't moving it is at 0. Plus the radio and plug ins randomly shut off and on all the time. They don't stay on.

Upon accelerating from 35 to 55 the engine quit but I was able to pull off the highway onto the shoulder. Vehicle was towed to a local KIA dealer. I was notified today 5/4/24 that the engine had seized up, and they were contacting the manufacture in regards to complete engine replacement. Waiting on results. Vehicle has approximate 133,500 miles. Mileage was 130,265 when purchase from a dealer.

Good Morning...... I'm the owner of a 2013 Kia Sorrento that is subject to the above safety recall. This has become known as the 'PARK OUTSIDE RECALL' because of the supposed fire danger. I was first notified about this issue my mail on [XXX]. To date, NO remedy has been provided. My local Kia dealer here in Syracuse says they have no information, while Kia USA in California says "we're working on it." If we can collect rocks from an asteroid and return them to earth, it seems like the development of a corrective part could be accomplished in something less than 7 or 8 months (or longer if you use the Sept 25 date in the original recall). Is there a way to get this issue addressed? Thanks in advance for your help. Have a great day…… INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled and would not restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

The oil pressure switch fails, dumping large amounts of oil out while driving and after parked which could cause engine failure. The 2014 models are covered under a recall for this exact problem but there are 2013s with same issue. I contacted kia customer service and they will not help. My oil pressure switch failed on 2/19/2019 at 69,000 miles, on 6/21/2023 with 99,000 miles and again on 3/25/2024 with 110,000 miles. I included repair statements of the first 2 incidents.

According to my mechanic I needed to contact KIA directly because there was something wrong with my engine. It is engine failure and my mechanic has seen several KIA's with the same thing happen and said there is a recall on them. However, when I am trying to file the claim on the KIA website, it is not allowing me to do so with the VIN and states there is a deadline of April. It states that there is no recall on a 2013 KIA Sorento with VIN [XXX] . However, again, my mechanic is stating that this is the exact same issue with the engine that he has seen with the other KIA's covered under a recall or law suit. Can you please assist? I am a single mother with four children and this is our family vehicle and I still owe $6,000 on it. Any assistance would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was smoking from the engine compartment. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms that parts are not available. The failure mileage was unknown.

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the check engine warning light was illuminated. The failure mileage was 35,000. VIN tool confirms parts not available.

Mileage: 35,000

Unknown

I drove with my family south bound on i95 and between exit 6-5 the engine light came on out of no where and the gas peddle and brake stopped working. My luck was that I was on the right lane and I pulled over to shoulder of the highway till the car stopped. after 5-10 min I turned the car on and I was able to crawl to exit 5 ramp driving barely 10-15mph. The engine was making knocking sounds and then it just died in the middle of the exit, where I had to push the car in neutral through the ez-pass booth. We waited for an hour and got a tow truck to tow us to the nearest shop, where the mechanic told me that the engine is done and I need a new engine. I told him when it comes to engine, only an authorized kia dealer repair shop would be able to do the job.

On February 1, 2024, I was driving home from work. I had been driving for about 20 minutes and out of nowhere almost every dashboard light indicator that exists came on. Initially, it was the ABS, Tire Pressure, and Stability Control. I stopped at a light and all of these lights went off but as soon as I started driving again they came back on along with the AWD, Brake, and Airbag indicators. I drove approximately 10 more minutes and the check engine light came on and I had a loss of power. I was able to get to a road that had less traffic where the car started sputtering, the oil lamp came on, and then the car shut completely off. Prior to shutting off it would not allow me to place the vehicle into any gear other than neutral. I was able to use a battery pack to restart the vehicle temporarily but it started doing the exact same thing before shutting off. I ended up having to push the vehicle out of the middle of the street. Prior to this I had experienced a loss of power and the battery indicator came on so I had the alternator replaced in November 2023 along with the battery. I ended up having to return to the mechanic after I experienced another loss of power. The mechanic checked the alternator and other electrical components and stated that the rear hatch wasn't closed all the way even though there was no indicator on the dashboard. The vehicle seemed to be fine until this. After a little research it appears that I am not the only person with this same make & model that this has happened too - Kia is going to get someone killed!!!!

On 11/20/2023 I was entering the freeway when the engine on my Kia completely quit. No lights, no sputtering, no indication at all of an issue. Obviously I lost power steering. I was able to get to the side of the road and try to restart the engine. Would not restart. I had the car towed to my mechanic and called Kia customer service later. I was advised to have it towed to a Kia dealership (fee would be reimbursed), get it diagnosed (fee would be reimbursed), and that the engine would be replaced. The diagnosis was no compression in cylinder 4 and that this is not covered under warranty. I was offered an engine for $6000. Called customer service back and was told they would research the case. Two months later I am told they will not be replacing the engine. I am out a tow fee, diagnostic fee, and have a lawn ornament that I owe $4000 on. This is absolutely a safety issue and Kia needs to be held accountable. To go immediately from power steering to none, engine turning to stalled is not safe! I feel lucky as I was not traveling fast, not trying to merge or pass. I am disgusted that this is not a safety concern and that Kia continues to deny any fault.

raw gas leaking under the engine and causing carbon monoxide poisoning - my entire family could have died. Dropped off the car at Kia Abilene - 325-267-9380. Informed Kia customer service immediately - case# [XXX]. Not getting proper response from Kia - not offering loaner car or repairs . Please follow up and close this ASAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Sorento. The contact stated that while driving approximately 65 MPH, the vehicle suddenly lost automotive power and stalled. The vehicle was later towed to the local service center who diagnosed that the number two engine connecting rod had failed causing a hole in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 201,000.

Mileage: 201,000

We were told by our auto mechanic that this vehicle needed a new electrical control module. The part has been on back-order with the local KIA dealership for a couple of months. My daughter was driving the car recently when all of the lights went out, and the car would only drive forward approximately 5 miles per hour. The car began to shudder and I had my daughter pull into the nearest parking lot and park the car. The engine shut off as she entered the parking lot, the car could not be placed in any other gear except neutral, and there was a burning smell. We pushed the car into a parking spot and removed the key from the ignition. We had to put the emergency brake on to keep the car from rolling. There is a safety recall related to this specific problem, but KIA states it does not have a remedy for the problem yet. What are we supposed to do?

The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and incline warning lights illuminated. The contact received notification of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) and 23V652000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 155,00. VIN tool confirms parts not available.

Mileage: 155,000

I have experienced multiple electrical failures, engine stalling & fuel pump issues. One after another. I had the fuel pump sensor replaced ($900 just for one part) a few months ago. I have wires randomly corroding - headlight connector. As of 2 days ago my ignition switch and starter solenoid intermittenly fails to send voltage to the starter. Won’t know if the starter motor will need replaced until it’s tested and proven it wasn’t the culprit for the failure of the other two. I have replaced 2 spark plugs. They have still been read to misfire. Random electrical things stopped working like my heated seats and a few steering wheel buttons. (I’d like to note the battery was just replaced last month) All of these problems seem to be linked with several recalls. All problems have all occurred over the last 6 months. There is an abundance of evidence pointing to faulty wiring and electrical issues. This recent HECU recall is basically saying our cars could spontaneously combust while not in use due to an electrical short circuit. Barely outlining the dangers it could cause while actually in use. A simple google will tell you if this system fails so could your ABS. Even with the ABS engine light warning how do we know it could warn us far enough in advance to pull over to safety? Imagine that while even going the speed limit in a school zone let alone the interstate. I have kids. This is terrifying. I can’t afford to just replace my vehicle. I have proof of a very well maintained lifetime of repair and maintenance on this vehicle. I had no knowledge of any prior recall issues until I spent hours researching. You buy a car and assume that if it has been well maintained it’s safe. My mistake. I would have absolutely declined had I known I’m strapping my babies in a double death trap every day over a failed circuit. Can we just accept the fact that this is certainly due to the engine replacements? Perhaps some were installed more carefully and correctly than others?

Almost got into crash on highway with a truck going on right lane as Kia did not pick up speed while going on speeding lane and lanes getting merged due to construction. Having trouble changing the gears - Engine keep creating lot of noise even during the 1st gear. Can feel jerks while gears being changed and sometimes feel burning smell. 2 Recalls were done in 2021 on this vehicle related to Engine and transmission. Kia dealer at Abilene (325-267-7409 - James) not willing to check anything at all - also not going to fix the latest recall. Saying it might take couple of months to fix. Afraid of even driving this Kia Sorento due to fire risk and kept car outside in the frontyard. Spent thousands on rental cars and Uber as it is primary and only car for our whole family.

The contact owns a 2013 Kia Sorento. The contact stated that while driving at various speeds, the RPM’s revved up however, the vehicle hesitated to accelerate. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

Mileage: 128,000

Engine cooling system failure on my second engine after it being replaced ounce already still the same thing overheating millions of recalls on 2013 kia serento with cooling system failures why am I have to buy another engine with 2 years of replacing my original with the same problem my vehicle vin need to be added with the rest of the same year make an model

1) Engine suddenly stopped; seized; couldn't control steering wheel was very hard to steer off road; 2)safety of passengers and children in school zone; 3) safety 3 passengers ages 67, 93, 13 because of sudden stop; reduced speed at its own pace and vehicles behind, traffic; steering was difficult because of locked engine; 4) had to push off busy street, got towed next day; 5) no warning prior to failure on 9/6/2023 at 1130am CDT.

Car caught fire in the engine compartment.

Burning oil rapidly at approximately 100,000 miles. Engine started to make a clicking noise when going uphill with poor acceleration. Engine seized while driving, but was able to pull over to safe area thankfully. Learned of engine recall and is now being replaced by dealership at 118,000 miles.

The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle consumed one quart of oil for every 700 miles driven. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

P1326 came on while traveling at highway speed 70mph, the vehicle jerked and turned of while traveling. Managed to pull over at weight station to get towing service. The vehicle just started knocking and on safe mode at 2000rpm. Can't drive it.

KIA vehicles have an oil comsumption problem. I discovered recently that my engine was empty of oil. Two weeks later I check the oil level and was 2 quarts below full capacity. I went to an online forum of KIA owners and discovered the seriousness of the problem. The main problem are engines seizing-up while highway driving. I can attest to the seriousness of this problem when approximately 1 year ago my daughter's 2012 KIA Optima engine seized while driving and fortunately her husband was with her and helped her steer the vehicle to a safe place along the highway. KIA has known of this problem for many years and has yet to con-front the issue.

When driving to work the engine made a noise then quit running. It will not turn over.

High oil consumption for several months. Using 3-5 qts of oil every other week. Oil is burnt and black. Engine noise. Engine failed while driving.

This truck has had one owner (though 3 on paper - myself and my ex husband, then transferred solely to me, then transferred to my current partner a few months ago). It has been pristinely maintained and has 110,000 miles on it. Despite absolutely perfect maintenance, and even taking it to the dealer in March and asking them to look for problems, and none being found, the engine blew on the highway yesterday. It started to get sluggish, then slowed significantly, the check engine light came on, and then we coasted off the ramp, having to push the truck the rest of the way to safety. Local shops are quoting $10,000 to rebuild or $12,000 for a new engine.

The engine started knocking, experienced loss of power, and oil leaks around the engine head. Kia of Savannah refused to retrieve the vehicle, and I could not afford to tow it to them. Then, they could not get me an appointment for months. Now they are refusing to conduct repairs because the “knock sensor upgrade” was never performed.

The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was towed to the residence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the engine needed to be replaced. The contact called the local dealer and was informed that the vehicle had exceeded the warranty requirements. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V750000 (Engine). The manufacturer was notified of the failure. The failure mileage was approximately 178,000.

Mileage: 178,000

The contact’s stepdaughter owns a 2013 Kia Sorento. The contact stated while the driver was driving 10 MPH, the engine made abnormal knocking sounds. The contact was unsure if a warning light was illuminated. The driver was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) since an unknown recall for the Knock Sensor Detection System (KSDS) software update on the vehicle was not performed. However, the contact stated that he had scheduled an appointment with the dealer for Knock Sensor Detection System (KSDS) software update prior to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000.

Mileage: 94,000

engine stopped. will not turn over. checked oil control valve and full of metal shavings. oil pan full of metal shavings. call kia. not on list. repair yourself. they are not reparing any cars. said they were but denying everyone. check the records. all talk and no action. pleasing the judge with their layer statements. what can i do. i have no help. no kia, no court, no gov. never again will i and my court be debutted.

Driving car, was getting off an exit and the engine completely seized up, no power, no lights, no steering. Had it towed. Found out the engine seized with no apparent reason and the motor needs to be replaced.

When driving my 2013 Kia Sorrento with 68,000 miles on a highway at 65 mph, the engine seized coming to a complete stop. The brakes were also completely frozen. I was lucky to maneuver the car to the shoulder of the road where it eventually rolled to safety. The Kia dealer informed me that was a recall on my vehicle for this exact problem. And a Kia certified mechanic deemed the problem of my car the exact issue as to why a recall was placed on the vehicle. Kia Corporate is refusing to honor the repairs that need to made according to the recall. Kia is denying the repairs because they claim they mailed me postcard in 2018 notifying me of the recall. I did not receive the postcard or any other form of communication from Kia regarding this recall. Kia cannot prove they mailed the postcard to me. In this age of technology, a consumer such be able to trust that an important notification from a car manufacturer about an recall that is potentially very dangerous to the life of the driver and passengers of the car, would warrant an email, text message, or phone call. A simple postcard without a follow up is unacceptable and in this case ineffective because I never received it. I would like Kia to honor the recall and repair my vehicle.

Like many Kia owners my engine had catastrophic failure. Without warning it overheated. The dealership said it was a cracked engine block. There are hundreds of stories like mine on a Kia owners Facebook page. One family had the engine catch for on the side of the road. This is a known issue for Kia. There needs to be a recall and not just extended warranty band aids.

My engine stopped without warning while traveling on the highway at 60 miles per hour. If there had been any cars coming, it would have been a diaaster.

The contact’s wife owns a 2013 Kia Sorento. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s wife was able to restart the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, after the vehicle was retrieved, the failure recurred. The vehicle was taken back to the dealer however, the failure could not be duplicated. Upon research, the contact associated the failure with Technical Service Bulletin Number: SC106. The manufacturer was not notified of the failure. The failure mileage was approximately 131,178.

Mileage: 131,178

Engine keeps shutting off at 50 miles per hr no warning lights or engine codes, this keeps happening every two or 6 days. Mechanic replicated the issue but no engine codes were presented, so no solution. This vehicle is no save to drive. When vehicles shuts off you lose control of the steering wheel. And you can’t start the vehicle back up until you get to a full stop.

Vehicle was parked at a store in accessory mode while I ran inside to grab drinks on the way to a birthday party. My children were inside and noticed smoking from the hood and got out before the vehicle was consumed by flames. Luckily the engine was not running and we were not driving/accelerating at the time of fire. I had several issues with headlight and taillights blowing, the last time the headlight harness was completely melted and had to be changed out. The fire department speculates the fire started near the battery, which would make sense considering the headlight in question was the one closest to the battery, and accessory mode was on. My 5 year old now believes every car we have will eventually catch fire. Please advise.

My vehicle was having trouble starting so I scanned it and found out it might be part of a recall. I called Kia recall department and they confirmed that there was a safety recall for my engine and to make an appointment with the dealership. I called the Longmont Kia Fowler dealership in November but they refuse to service the recall for mr in a timely manner. They said it would take 2 months to even do the diagnostic that was a safety concern. They said all Kia dealerships are busy with the recalls and I would just have to wait. I called Kia management back and told him my concerns and documented every call because I didn't know what to do and needed help but didn't have another vehicle. Kia just said keep on them and didn't tell me not to drive the vehicle or that my life could be in danger like it was. The engine caught on fire in December and I was put in considerable danger. It was towed to Kia Fowler Longmont and they have refused to service it or give me a rental car. First they never did the diagnostic and filed the wrong request for the incorrect recall and then tried to lie about it. Now they're on their third reason of why I don't qualify for the recall that kia already confirmed I am part of throuhout this ordeal sayin I didn't ask for it to be serviced before the damage was done, which was not true and I've records of them refusing to service it in a timely manner and make me wait 2 months which was dangerous. Now they're saying since I'm not the original owner I don't get the service and get it fixed as it is now $9,000 to fix the engine that caught on fire because they wouldn't do the safety recall in a timely manner when I asked. So now I'm out of a car,no rental car and $9,000 they are saying I owe for the the damage they caused. They put my life was in danger. I've done everything to comply with this recall and more. I kept in touch with Kia the whole time and beg them for help and they're being impossible and breaking the law

Hello. The gugua started turning on the lights on the panel about 7 months ago. The lights on are the engine, the brakes, the “ABS”, and other lights that cannot be explained. Those lights have never gone out and since then the gugua has turned itself off, many times it does not turn on, a battery inflated me (I had to buy a new battery), the foot brake also causes a lot of problems. When trying to stop the gugua with the foot brake, the gugua shakes, the foot brake blows like air, the pedal shakes, among others. Also the handbrake (emergency brake) does not work well, on a sloping road the gugua does not stop with the handbrake when I put it on. The gugua has electrical problems in general. There are also other things that I don't know how to explain. The gugua is a danger as it is, please I need you to do something about this matter. Thanks a lot.

The contact owns a 2013 Kia Sorento. The contact stated that while attempting to start the vehicle, a clicking noise was heard coming from the engine compartment. The vehicle failed to start. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The vehicle was then towed to a local dealer where it remained awaiting diagnosis and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

Mileage: 160,000

Driving on the highway, the engine began “knocking” then the engine seized up without a check engine light or any other warnings. Steering and brakes did not work. We were lucky to get off the highway without an accident. Regarding the recall, it was over a month’s wait at three different dealerships at three Ohio locations. The first available appointment was October 7th. The engine failure was September 17 before the recall repair appointment. Per a local mechanic, the engine threw a rod and the engine was not repairable. Kia charged $6500 for a replacement engine because they would not honor the engine recall replacement. The engine they sent to the local mechanic was the incorrect engine. Further investigation revealed the correct engine was discontinued. Kia failed to remedy the recall because of their scheduling problems, put our lives in danger by losing steering and brakes at a high rate of speed when the engine unexpectedly seized up. The Kia Sorento is still sitting at the mechanic with no working engine while we are paying car and engine loans.

I was driving along the Baltimore beltway when the Engine died and I coasted to an exit towards an apartment parking. I restarted the SUV to go to a nearby auto repair shop then it died again along the way then wouldn't start. A resident of the area helped me diagnose the problem and we found out that it was out of oil. There had been no indication of a leak and just had an oil change a few months earlier. Also, the low oil indicator did not lit up anytime before and during the time the engine died. The resident then provided oil and we filled up the oil tank. The car wouldn't start and so he hooked up his SUV's battery to mine to see if it would start and it wouldn't. I had the SUV towed to Pep Boys Auto repair and was told after the diagnostics the engine needs replaced as it was damaged due to the empty oil chamber.

The contact owns a 2013 Kia Sorento. The contact stated while starting the vehicle, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated while driving 45 MPH, the vehicle was stalled. The contact stated he waited approximately 10 minutes before restarting the vehicle. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The contact stated that the vehicle was taken back to the dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to an independent mechanic and was referred to the manufacturer for assistance. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owned a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact noticed there was smoke coming from underneath the hood. The contact inspected underneath the hood and saw there were flames coming from the engine compartment before the vehicle was engulfed in flames. The contact did not sustain any injuries. The fire department arrived and extinguished the fire. Police and fire department reports were filed. The vehicle was towed to an unknown location and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The VIN was included in NHTSA Campaign Number: 20V750000 (Engine) however, the contact had not yet received notification. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and made an abnormally loud noise. The vehicle then lost motive power with several warning lights illuminated. The vehicle was towed to a friend's residence where an independent mechanic diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine And Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 149,000.

Mileage: 149,000

A week ago my fiancée and I were driving down the highway when I noticed the vehicle overheating…the thermostat was at H and fluctuating. We pulled over let the engine cool and read that if you turn the heat on this will pull heat away from the engine to allow you to get somewhere safe. No warning lights were illuminated and no reason to know that my engine had overheated…I only noticed by happenstance when I was checking my speed. As we were headed to the nearest exit driving approximately 60-65 mph the dashboard lit up like a Christmas tree. All warning lights were on and a ticking/knocking noise could be heard. I lost my brake and power steering and rapidly began to decelerate. We were lucky I was able to cost to the nearest exit and pull into a gas station. The car stopped on its own barely hitting a fence. I check underneath the car and it was pissing fluid of some sort. I checked the oil and it was completely bone dry. It should be noted I still had 2000 miles before my next oil change. I never received any indication I was low on oil or that anything else was wrong. This is a 2013 with 100,000 miles on it. If my understanding is correct the engine is seized and will need to be towed to a dealership to have it looked at. I am baffled that I had no indication something was wrong. No engine light illuminated to notify me of an issue.

The car engine locked down and i need assistance with Change /repair

I was never notified about the theta II recall and I always service my car when it needs to be done. I had my routine oil change done before I left for vacation. I came home and when I was driving my vehicle on the highway the engine just stopped. Now the engine will not start. Brought it to the mechanic and was told the engine seized. How can this happen the vehicle is only 9 years old. Shouldn't this have been replaced from the theta II recall? I Shouldn't have to pay for this repair. I feel like this should be covered under that recall. Please help me with a response ASAP.

I was driving 75MPH on I85 in charlotte, NC, middle lane and my car went dead, all warning lights came on but I lost all function of vehicle, no ability to accelerate power steering went. I was rapidly decelerating and boxed in my semi trucks. I eventually get off the road but almost hit back end of trucker to be able to get between vehicles and to the side. I turned off the car. Then turned car back on. I was a 2 miles from my destination and my exit was in sight. I decided to continue to destination to get off dangerous road. I made it to destination , then went to an autozone (after finding the mechanic was closed) to check battery/alternator. The battery was dead and so I replaced it. I got back on the road. Drove 5 miles and started to hear a flapping type noise (like a playing card in a bike spoke) I thought maybe something wasn't tightened after battery change or something fell into engine area. I pulled off at next exit to a gas station. I was apparently in a really bad part of town so 2 men in utility work trucks stopped to help me. Nothing was loose or in visually in the engine, the visible belts seemed fine, oil level good, but the engine was shaking pretty good and when I reeved the engine there was a bad rattling sound. But it was not a safe location for me to stay so they suggested I go up a couple exits. I did get back on the highway went about 40MPH and the noises continued and increased in intensity , it sounded like something was coming loose and about to fall off and then a noise that sounds like metal scraping started. I was about to pull off to side of road but before I could the same thing happened from before. Vehicle stopped running, all indicator lights turned on but everything else turned off, no power to vehicle little control. I pulled off and car would not restart this time. Mechanic diagnosed next morning and said complete engine failure and metal shavings in the oil. I had an oil change 5 days prior synthetic high mileag. (123,000m)

The Kia Sorento (engine) stalled while driving. It happened moments after being stopped at a red light. Both the air conditioner and Eco Mode were ON at the time. I was able to coast/steer to a parking lot to shut the car off. After about five minutes I was able to start the car and drive home (AC and Eco Mode OFF).

On 4/29/22 @ 215 pm whilst deselorating for an off ramp from I-57 in Mattoon IL to enter onto RTE 16. The car made a huge search and a loud knocking near could be heard from the engine compartment. The cabin began to have smoke enter from the air vents. No warning lights where illuminated on the driver's control panel. The noise stopped and the car resumed it regular forward motion. Yet large amounts of smoke could be seen coming from the rear of the car. A min or two later the car smoke got more intense and the cabin and all the drivers warning light illuminated. The car stalled and engine and steering and breaks failed to function. The car coasted to a bit and then had to be pushed off the the busy highway. A security guard from the hospital has seen the smoke coming from the car and when I opened the lock on the hood a huge cloud of smoke rose up he yelled for me to get out of the car as it was going to catch fire. I exited the car and stepped way back from it as he told me to do. He got the smoke to stop. And then looked at the cars engine compartment and said this smells very bad. He pulled the oil dip stick to check it and it smelled of gasoline. He said not to stay in the car but to await the tow truck on a lawn many feet away as he was worried it might catch fire again. The car was towed at my expence ($282.00) to a mechanic who looked at it an said we got very lucky had it not been for that officer the whole car would have caught fire. He stated the engine is seized up and needs a total long block replacement. Total cost to fix it about $5000.00 rough estimate.

The contact owns a 2013 Kia Sorento. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and the vehicle decelerated. During the failure, the check engine warning light was flashing continuously. The vehicle was driven to the local dealer who diagnosed the drive belt was faulty and a tune-up was needed. The drive belt was replaced and a tune-up was performed however, the failure persisted. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 144,000.

Mileage: 144,000

The engine malfunctioned. A ticking noise in engine while driving, engine stopped . Placed my life and grandsons life in danger. Died right on the road.

I was driving down the highway and without warning my car began to stall and would not take the gas. I was able to drift off the highway to a mechanic shop. He put the vehicle on 2 separate computers and nothing registered but the engine light was on. After 2 hours of sitting the car drove normally. The Kia dealership in Danville, VA reported no recalls (I've only had the car for 2 years). While driving to the dealership the car did the same thing. I had it towed to a certified mechanic. The mechanic said that it was the engine but he did not do engine work. My car is now sitting in my driveway, after being towed 4 times. I am making payments on a vehicle that I cannot drive. The safety issue is that there was no warning that the car is about to break down! I am driving on the highway with vehicles going 70 mph and the vehicle stops working properly. There are too many engine recalls for this year, make, and model and I find it disturbing that my VIN is not on the recall list. I just bought the vehicle 2 years ago but they are saying that this vehicle was not on the list. I am disturbed, disgusted, and disappointed. My children were in the car with me when this happened! We could have been hurt or killed!!!!!

smoke coming from engine compartment

My engine started knocking and suddenly locked up.Had to get it towed to the repair shop. The mechanic said it was clogged oil passages from metal shavings that caused the restriction and I had to pay 4970.35 dollars for a engine replacement

My 2013 Kia sorento got recalled for an engine filling/Engine knocking. Back in 2019 so i toke it to the dealer and there's was not issues at the moment until 2021, i was driving on the highway and the car turned off. I lost power to the brakes and the steering was very hard to turn. The engine light started flashing so i pulled over and called the tow truck to take it to the kia dealership. Next day they called me and the engine was valid for the recall but they told me since it's a rebuilt car the car is not valid for a recall.

The contact owns a 2013 Kia Sorento. The contact stated that while driving the vehicle was running rough. The contact thought she had bad fuel. The contact stated after restarting the vehicle, it seized. The engine warning light was illuminated. The contact received notification of NHTSA campaign number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who confirmed that parts were not available. The dealer diagnosed there was a loss of compression in cylinders #1 and #2. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and determined that the failure was due to the recall. The approximate failure mileage was 113,000. Parts distribution disconnect.

Mileage: 113,000

The contact owned a 2013 Kia Sorento. The contact stated that while driving at 74 MPH, an abnormal knocking noise began to emit from the engine as the check engine and ABS warning lights appeared on the instrument panel. The vehicle suddenly lost power as the contact began to smell smoke in his cabin. The contact immediately pulled over and once the engine was turned off, the engine became engulfed in flames. The contact exited the vehicle and called the authorities to his location. The fire was extinguished by the fire department; a police report was not filed. The contact did not sustain any injuries as a result of the failure. The vehicle was towed to an independent mechanic and was destroyed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was a total loss. The failure mileage was approximately 102,000.

Mileage: 102,000

The contact owns a 2013 Kia Sorento. The contacts husband stated while driving approximately 45mph when smoke came from the engine compartment. The contact pulled over and the vehicle was towed to a local mechanic where it was diagnosed with needing an engine replaced. The contact stated no warning lights were illuminated. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 20V750000 (ENGINE) however was refused recall repair. The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximately 110,000.

Mileage: 110,000

While exiting the interstate highway the electrical system and engine stopped working as I approached the intersection. After getting the engine started again we learned that the piston rods were shot and the engine was no good. The vehicle had 120,000 miles.

Vehicle caught on fire, beginning in the engine compartment. No warning indications showed on the instrument panel. Driver and two children were able to exit the vehicle and notify the fire department. The fire investigator believes the fire started in proximity of the alternator. The engine has been replaced under warranty by Kia twice.

The vehicle was driving smoothly than all of a sudden the engine steamed and died on the side of the high way. It make a knocking sound before it died out. Brought it to a dealership and they told me the engine, started and spark plugs are toast. Being 2nd owner it no longer covered under powertrain warranty.

Excessive oil consumption. Kia stated this is a known issue but is not "quite to the status of a recall." They said there is no fix to the issue and they cannot diagnose what is causing the excessive oil consumption but can confirm it is not leaking. Both the Kia dealership and general Kia phone support informed me there is nothing they can do and the best suggestion they can provide is to wait until the engine seizes up. They said at that point, I can have it towed to a local Kia dealership or "limp" it to a dealership and it would then be qualified for an engine replacement under a different recall. I asked if I should top it off with oil to prevent the engine from failing while we are driving, and they informed me not to do this "as that will only prolong the issue." I then confirmed with them that the only solution being provided was to continue driving the car and wait until the engine fails while I am driving down the road, potentially with my family in the car which is an extremely dangerous situation. Multiple different Kia reps confirmed that is the only and "best" solution they can provide. The dealership said they see this issue with this engine "all the time and it sucks" but they cannot help me until I bring them a seized-up engine. They also said there is nothing they can do to fix the issue before the engine goes bad. They tried to provide a glimmer of hope by saying, "the good news is there is a 99% chance you will get a new engine because we see major engine issues so often Kia just replaces the engine instead of having us tear it apart to diagnosis the issue because that takes less time and is cheaper." However, they confirmed again they will not and "cannot" fix the car until I bring them a seized engine and continue driving it until it fails. Kia is directly telling consumers to put themselves and their families in harm's way by not fixing a known issue and telling drivers to wait until their engine fails while in the act of driving.

Paint peeling and chipping off my car and my insurance stated they will not cover a Manufacture defect…

I took my vehicle in to have the oil changed and have a inspection. During the inspection they found that the timing belt cover was just starting to leak. They would need to replace the gasket costing over $1700, then inspect the rest of the components. Thats not even what it is gonna cost if there is more to be done. Under 130000 miles.

I was driving home from work on the I79 going to Pittsburgh, when I had to switch lanes because of construction my car struggled to increase in speed. As I pressed down on the gas petal all the warning lights on my dashboard came on and my car slowed down, so grateful I was able to pull my car off the highway barely. I turned my car off and waiting, then when I tried to turn it on, it wouldn’t turn over. I called my insurance and requested a jump, but when the roadside assistance arrived, he jumped my car but that didn’t help, he checked my oil and asked about my recent inspection. After all the information and attempts, he researched my VIN and found out it had all the systems of the Kia recall. I am just lucky I was driving the speed limit and made it off the highway lanes even thought I was stuck on the highway off ramp. I think what if I was speeding and had cars following me, then this happened? I would be severely injured, dead, and put others in risk of that danger too.

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA campaign number: 20V750000 (Engine). The vehicle was then taken to the local dealer for the recall repair however, due to severe rust to the subframe, the dealer declined to provide the service. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was informed that the vehicle would be repurchased at wholesale value. The failure mileage was approximately 235,000.

Mileage: 235,000

While on the highway, the engine blew causing a sudden loss of speed and power steeting. The car/engine is currently available for inspection. This is a known issue with the 2013 Kia Sorentos as well as other models. From reviews online, it appears that there is an issue with the crankshaft and oil. For some reason other 2013 Sorentos (and other models) were recalled - this VIN was not. The car was inspected by two independent mechanics (two different companies) and both advised that this is the same problem that was recalled for the crankshaft/oil issue and that I should contact Kia. I contacted Kia and they said this VIN was not re-called. There were no warnings in regards to this issue. The car suddenly lost speed on the highway and I was fortunate enough to be able to glide to a safe area off the highway.

for the past year my car has been losing a lot of oil and i've been replacing the oil not thinking much of it until a couple months ago 3 times right after an oil change I lost all all my oil where there was no oil left on the dipstick and no check engine or oil light has come on telling me that my oil is running out. Twice I had to stop on the side of the road and await for friends to bring me oil because i was afraid to ruin my engine. If I wasn't a person that checks oil a lot I'd have no car. Also on this car when I first got the car I had to replace the transmission and I want to check the transmission but this vehicle don;t have a dipstick. I've been checking all the recalls for this vehicle and called the dealership and all they want me to do is bring the vehicle in and charge me money I don't have. I've been reading that oil consumption is a major problem with this vehicle. I'm afraid I may have damaged my engine and Kia is at fault for not fixing this problem years ago and have warning lights for this problem. Monday I'm going to go to the dealership and speak to someone that may be able to help me. Today I replaced the PVC valve as I understand that may be the cause. No oil leaks from the engine and I don't know where the oil is going and I'm afraid the car will lock up and harm my passengers. It first started around 6/2020 but got worse 1/2021.

When I first bought my Kia Sorento my car died on me in 2013 in the middle of the freeway while I was pregnant. The car completely shutoff on the freeway. I was able to restart the vehicle after several attempts. I took it to the dealer and they could not find anything wrong. Two years later, the engine shut off on me again, this time with my child, husband and mother in the car, I again was pregnant at this time. I took it to the dealership again, and they were unable to find any codes on it. 5 years later, my vehicle died on me three times in one weekend. Again, with my two children and husband in the car. It has now been at a shop for over a week, and they have not been able to find any codes. My safety and my families safety at all times was put at high risk due to majority of the instances of my Kia Sorento engine shutting off was on the free way. No warning lights appear on the dash before the vehicle shuts off and once the vehicle turns on, there are no warning lights that appear/stay on.

The contact owns a 2013 Kia Sorento. The contact stated while driving the vehicle at various speeds, the vehicle loss motive power without warning. The contact coasted the vehicle to the side of the roadway and would be able to restart the vehicle a few minutes after failure. The dealer was notified of the failure and the contact was informed that the Vin was not under recall. The manufacturer was also notified of the failure and the contact was referred to a local dealer for further assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 107,000.

Mileage: 107,000

The contact owns a 2013 Kia Sorento. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic however, the cause of the failure was not determined. The contact stated that on one occasion while driving 55 mph, she heard an abnormal sound prior to the vehicle stalling. The contact stated that several unknown warning lights were illuminated. The vehicle was parked on the side of the road. The contact then towed the vehicle to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The VIN was associated with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was unknown.

On May 5, 2021 our Sorento started smoking/steaming so we had it towed to our Kia service center who told us we needed a new engine due to bolts being stripped and warping the cylinder head. The vehicle is currently at our local mechanic and can be made available for inspections. I believe the engine could have done a lot more damage to us and others around if the engine had caused the vehicle to seize and cause an accident. The vehicle has only been seen by the Kia service center and my local mechanic. No other personnel has inspected the vehicle. The vehicle started to overheat about a week or two prior to the final incident. We took it to a mechanic (not my local mechanic) stating the vehicle was overheating, though they were unable to recreate the overheating. It is unknown why they couldn't replicate the issue.

in 2019 our car's engine was replaced due to a engine recall. The recall pertained to engines seizing, locking up, catching fire all due to excessive oil consumption and connecting rod bearings. In the fall of 2020, early 2021, we noticed that the newly replaced engine was using excessive oil. On one instance, the dash oil light came on after having oil changed and drove 200 miles. Checking dipstick, no oil was registering. We put 5 qts oil in car. We then took the car to the dealership. The dealership informed us to perform a factory certified oil change, do a diagnostic testing for 1000 miles, bring back to dealership for further evaluation. we reluctantly did this test as we were concerned that the engine would lock up, catch fire, leave us stranded. Upon returning to dealership, further testing showed excessive oil consumption of this newly replaced engine and that it needed to be replaced yet again.

The contact owned a 2013 Kia Sorento. The contact stated while the vehicle was stopped at a red light, she saw smoke emerging from the hood and the dashboard. Upon exiting the vehicle, the contact stated that the engine had caught on fire. There were no crash or injuries due to the fire. The air bags did not deploy. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle towed to a impound lot. The contact had not notified a local dealer. The vehicle had not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to NHTSA campaign number: 20V750000 (Engine). The manufacturer had been informed of the failure and the contact filed a complaint with the manufacturer. The failure mileage was 150,000.

Mileage: 150,000

THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THAT HER SON WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED AND REMAINED AT THE DEALER, AWAITING APPROVAL FROM THE MANUFACTURER TO AUTHORIZE THE RECALL REPAIR. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

IN APPROXIMATELY NOVEMBER 2020, MY 2013 KIA SORENTO STARTED USING LARGE AMOUNTS OF OIL IN EXCESS OF 1 QT PER WEEK, WHEN DRIVING APPROXIMATELY 150- 200 MILES' PER WEEK. SHORTLY AFTER, I BEGAN SMELLING BURNING OIL UNDER THE HOOD. I HAVE TAKEN THE VEHICLE TO A REPAIR SHOP TO FIND A LEAK, BUT NONE WAS FOUND. ONE TECHNICIAN FELT IT COULD BE A BAD GASKET, ALLOWING EXCESSIVE OIL TO ENTER THE INTAKE AND BURN THERE.

Mileage: 122,000

ON DECEMBER 18, 2020 WHILE DRIVING ON THE FREEWAY (IN MOTION), WITHOUT WARNING, AN ENGINE FIRE ERUPTED IN THE VEHICLE. THE FLAMES WERE SO PRONOUNCED THAT ONLOOKERS CALLED THE FIRE DEPARTMENT. THE VEHICLE HAD BEEN REGULARLY SERVICED AND HAD NO KNOWN MECHANICAL PROBLEMS AT THAT POINT IN TIME.

THERE IS SOME KIND OF FLUID LEAK, POSSIBLY OIL, IN THE ENGINE COMPARTMENT. I DID HAVE VEHICLE CHECKED IN 2020 FOR A RECALL BUT THEY DID NOTHING ABOUT THE LEAK. NOW THE LEAK IS CAUSING ENGINE TO SMOKE AFTER BEING DRIVEN. I KNOW THERE IS AN ENGINE RECALL ON MY VEHICLE BUT MY LOCAL DEALERSHIP CHOSE NOT TO ADDRESS IT ON MY LAST VISIT. I NOW HAVE LEFT A MESSAGE TO GET VEHICLE CHECKED AGAIN AND NO ONE HAS CALLED BACK. I CALLED KIA CUSTOMER SERVICE AND SPOKE WITH RYAN IN CALIFORNIA AND HE SAID THERE ARE NO RECALLS ON MY VEHICLE. SHOULD MY VEHICLE BE CHECKED UNDER SC200? MY VEHICLE HAS ALL THE SYMPTOMS THAT FALL UNDER THAT RECALL. I AM GREATLY CONCERNED ABOUT ENGINE FIRE/FAILURE.

Mileage: 92,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT ATTEMPTED TO START THE VEHICLE WHEN AN ABNORMAL NOISE APPEARED AND WITHOUT WARNING THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS LEFT UNDRIVEABLE. CENTURY KIA OF TAMPA (4340 W. HILLSBOROUGH AVE, TAMPA, FL 33614 (844) 757-2536) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

MY 2013 SORENTO STALLS RANDOMLY FOR NO REASON FOR ABOUT HALF SECOND LIKE ENGINE SKIPPING POWER FOR A MICRO MOMENT AND THAN KEEPS RUNNING. THIS HAPPENS AT LEAST 3-4 TIME A WEEK BUT THERE IS NO OPEN RECALL ON MY VIN. LAST TIME IT HAPPENED WHEN I WAS DRIVING ON HIGHWAY WITH 60 MILES/HOUR AND IT STALLED AND RPM NEEDLE WENT TO 0 BUT CAR KEEPS RUNNING. I TOOK IT TO DEALER AND THEY STARTED INVESTINGATING. THERE IS NOT CHECK ENGINE LIGHT OR ERROR CODE. DEALER DUPLICATED PROBLEM ONCE BUT THEN NOTHING. THEY OPENED TECHNICAL CASE WITH KIA WITH NO RESULT. THERE IS A PCM RECALL ON STALLING FOR PCM UPDATE FROM KIA BACK IN 2014 BUT MY VIN DOESN'T FALL UNDER IT SO THEY ARE NOT READY TO PERFORM ANY RECALL PROCESS ON IT. NO HELP FROM KIA AT ALL. FINALLY AFTER ALMOST 3 WEEKS I BROUGHT MY SORENTO BACK FROM DEALER SAYING "IF IT HAPPENS AGAIN BRING IT BACK AND WE WILL CHECK AGAIN". DEALER KEEPS CHARGING DIAGNOSTIC FEE EVERY TIME I GO. I THINK KIA DOESN'T FOR CUSTOMER SAFETY AND DON;T THINK WHAT HAPPENS IF VEHICLE STALLS AND STOPS ON HIGHWAY WHAT HAPPENS TO THE PEOPLE. THEY ARE PLAYING WITH PEOPLE'S LIVES. I SEE THOUSANDS OF PEOPLE COMPLAINING ON VARIOUS FORUM FOR THE SAME ISSUE BUT AGAIN SAME THING THEIR VIN DOESN'T FALL UNDER RECALL THOUGH IT IS A SAME PROBLEM.

Mileage: 91,228

MY CAR WAS DRIVING ON THE HIGHWAY WHEN THE WHOLE THING JUST CUT OUT. I'VE NEVER HAD A A PROBLEM WITH IT. AND I HAD TO GET IT TOWED JUST TO BE TOLD I NEED A NEW ENGINE.

Mileage: 119,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO STATED THAT THE ENGINE BEARINGS WERE WORN, CAUSING THE ENGINE TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

EXCESSIVE OIL CONSUMPTION PROBLEM (SCAN 0001.PDF) NOTED BELOW. DIAGNOSTIC COMPRESSION TEST (SCAN 0002.PDF) BY KIA DEALER NOTED BELOW.

Mileage: 99,508

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT CONTINUOUSLY FLASHED. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA SPITZER LOCATED AT 3414 BROOKPARK RD, CLEVELAND, OH 44134 AND WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

OVER A PERIOD OF A MONTH ON MULTIPLE OCCASIONS DURING NORMAL DRIVING ON HIGHWAY AND CITY STREETS, THE ENGINE LOST POWER WHILE DRIVING, ONLY ALLOWING ENOUGH DRIVE ABILITY AT SIGNIFICANTLY REDUCED POWER AND SPEED TO PULL OVER. IN EACH OF THOSE INSTANCES, THE POWER WAS RESTORED TO NORMAL AFTER A SMALL PERIOD OF REST. AN OVERLAPPING CONDITION EXISTED DURING THAT SAME PERIOD, IN WHICH ALL POWER WAS LOST TO THE ENGINE AND POWER STEERING, AS THE ENGINE COMPLETELY SHUT DOWN WHILE DRIVING UNDER NORMAL CIRCUMSTANCES. IN EACH OF THOSE CASES, THE ENGINE WOULD NOT TURN OVER UNTIL AFTER A PERIOD OF REST OF AT LEAST 20 MINUTES. THERE WAS NEVER AN ENGINE WARNING TO INDICATE AN ISSUE. THE CAR WAS SERVICED AND ASSESSED BY CERTIFIED MECHANICS, BUT NO PROBLEM WAS DETECTED. DURING ONE SUCH INSPECTION WITH AAMCO OF REDLANDS, CALIFORNIA, THE CAR LOST POWER DURING THEIR FINAL TEST DRIVE FOLLOWING A RIGOROUS INSPECTION IN WHICH NO ISSUE WAS IDENTIFIED, AND NEVER REGAINED POWER AGAIN. IT WAS DETERMINED THAT THE ENGINE HAD CEASED WITH 141,335 MILES ON THE ODOMETER. ANOTHER ISSUE REVOLVED AROUND AN ELECTRICAL ISSUE WITH THE DRIVER SIDE HEADLAMP AND TURN SIGNAL. IT CEASED TO WORK WHILE WITHIN THE 100,000 MILE WARRANTY AND WAS FIXED WITHOUT COST. HOWEVER, IT CONTINUED TO FAIL AFTERWARDS AND WAS FIXED MULTIPLE TIMES AT PERSONAL EXPENSE. THE AIRBAG LIGHT HAS ALSO BEEN ON FOR HALF THE LIFE OF THE CAR, AND IS STILL ON AT THIS TIME, BUT THE DEALER REFUSED TO ACKNOWLEDGE IT WAS A WARRANTY ISSUE DESPITE A RECALL ON THAT LIGHT. THEY CLAIMED THAT THE LIGHT WAS TRIPPED DUE TO SOME EMPTY SODA CANS THEY DISCOVERED UNDER THE CHAIR AND WHICH WERE PROBABLY ROLLING AROUND ACCORDING TO THEIR OPINION. THEY STATED THAT THE TRIPPED AIRBAG LIGHT HAD NOTHING TO DO WITH THE RECALL.

Mileage: 140,000

2/26/21 ENGINE FAILURE CYLINDER 4 LOSS OF COMPRESSION POSSIBLY DUE TO DEBRI IN THE ENGINE DURING ASSEMBLY. P0304 CODE MISFIRE IN CYLINDER 4. I HAVE CALLED OTHER KIA DEALERSHIPS TO ASK IF ANYONE ELSE HAD THIS SAME ISSUE AND THEY TOLD ME YES. JOHNSTOWN PA, TEAM KIA WHERE I WAS TOWED TO INFORMED ME OF THE SAME ISSUE INVOLVING CYLINDER 4. I WAS DRIVING TO PITTSBURGH, PA ON THE PA TP ABSOLUTELY LOSS POWER CLIMBING THE MOUNTAIN. I WAS GOING APPROX 70 MPH IN THE LEFT LANE WITH CARS AND TRACTOR TRAILERS BEHIND ME. LUCKILY I WAS ABLE TO GET TO THE RIGHT SIDE TO PULL OVER AND CHECK OUT THE CODES. I ALWAYS CARRY A ENGINE CODE READER IN MY CAR. I HAD RESEARCHED THE MULTIPLE ISSUES WITH THE 2.4 LITER ENGINE ASSOCIATED WITH DEBRI IN THE ENGINE. I FEEL THIS FAILURE HAS SOMETHING TO DO WITH THAT. I HAVE DONE MY MAINTENANCE ON MY VEHICLE SINCE I DROVE IT OFF THE LOT IN 8/2012. I HAVE ALL REPAIR AND RECALL RECORDS ASSOCIATED WITH MY VEHICLE, I HAVE DONE ALL THE RECALLS ASSOCIATED WITH MY SUV. I HAVE ALL RECEIPTS FOR OIL CHANGES, TRANSMISSION & FRONT AND REAR DIFFERENTIAL CHANGES. I HAVE USED BG-44 PRODUCTS TO KEEP MY ENGINE VALVES CLEAN AND CLEAR OF ANY DEPOSITS. I HAVE USED SUPER UNLEADED TO CLEAN THE FUEL SYSTEM, AT EVERY OIL CHANGE I PULL THE THROTTLE BODY OFF AND CLEAN IT THOROUGHLY. THERE IS NO WAY THAT EVERYTHING I HAVE DONE COULD HAVE CAUSED THIS FAILURE WITH CYLINDER 4. I DO BELIEVE THERE IS A BREAKDOWN IN WORKMANSHIP WITH THIS ENGINE. I AM HAVING MY MECHANIC TEAR IT APART AND CHECK TO SEE IF THE CYLINDER WALL IS SCORED FROM DEBRI AT THE TIME OF ASSEMBLY AND PUSH THIS BACK ON KIA FOR REIMBURSEMENT OF THE ENGINE. I WILL UPDATE THIS SAFETY COMPLAINT AS I FIND OUT FROM MY MECHANIC.

Mileage: 132,091

DRIVING HOME FROM 30 MILE TRIP AND ENGINE MADE A BIG TICKING NOISE THEN A BOOM. LOTS OF SMOKE COMING FROM HOOD AND COASTED TO STOP. ONLY HAS 107K MILES. NEVER HAD A CAR DO THIS BEFORE. GOT IT ANALYZE FROM GARAGE AND THERE IS A HOLE IN THE ENGINE BLOCK.

Mileage: 106,900

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE VEHICLE WAS TAKEN TO KIA CHULA VISTA (540 AUTO PARK DR, CHULA VISTA, CA 91911, (619) 656-2700) WHERE IT WAS DIAGNOSED WITH NEEDING THE TRANSMISSION AND CATALYTIC CONVERTER TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,500.

Mileage: 99,500

THE ENGINE HAS AN OIL LEAK AND NOW A CRACKED 4TH CYLINDER CAUSING A $638 BILL AT THE MECHANIC TO KEEP THE CAR RUNNING AT BARE MINIMUM. THE ENGINE WAS A RECALL REPLACEMENT AND I BELIEVE IT SHOULD BE PART OF THE 12/2/2020 RECALL. THIS IS CAUSING HARDSHIP FOR MY FAMILY.

Mileage: 133,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS TOWED TO BALD HILL KIA (1021 BALD HILL RD, WARWICK, RI 02886, (844)707-1516) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OVER THE REPAIR MILEAGE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.*DT*JB

Mileage: 153,000

I HAVE 112782 MILES ON THIS CAR. I GOT A CHECK ENGINE LIGHT COME ON AND FOUND THAT HAD A CODE P200A.AN INTAKE MANIFOLD BANK #1 PROBLEM.AFTER DOING RESEARCH ON THIS IT LOOKS LIKE A LONG ONGOING PROBLEM WITH HYUNDAI AND KIA'S.4 CYLINDER AND 6 CYLINDERS ENGINES

Mileage: 112,784

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED AFTER DRIVING AND PARKING THE VEHICLE, THE CONTACT SMELLED BURNING OIL AND AN ELECTRICAL ODOR COMING FROM UNDER THE HOOD. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTIFIED AN INDEPENDENT MECHANIC WHO RECOMMENDED THAT THE OIL BE TOPPED OFF TO FIX THE FAILURE HOWEVER, THE FAILURE THE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

MY ENGINE STARTED LEAKING FROM THE GASKETS. IN FURTHER REVIEWING THE ISSUE WAS THE BOLTS THAT HOLD THE ENGINE WERE ALL LEAKING. THE ENGINE WAS TOTALED.

WHILE DRIVING, MY TRUCK STALLED WHILE TURNING INTO A PARKING LOT. IMMEDIATELY AFTER THE STALL, THE ENGINE LIGHT CAME ON AND STARTED BLINKING, SHORTLY AFTER THE BATTERY LIGHT CAME ON AS WELL. I PARKED THE CAR IN A SAFE LOCATION TO CHECK THE VEHICLE. THE VEHICLE WOULD NOT TURN OVER. I NEEDED TO JUMP THE CAR SEVERAL TIMES IN ORDER FOR IT TO TURN BACK ON. THE ENGINE LIGHT STILL APPEARS BLINKING AS I DROVE IT TO GET A DIAGNOSTIC READING . WHILE DRIVING THE CAR , LEAVING IDLE THE CAR WOULD JERK AND HAVE A HARD TIME MOVING BACK INTO MOTION. THE CODE READ P1236 KNOCK SENSOR FAULT/SENSOR BAD. MY CAR HAD JUST COME OUT OF KIA TWO WEEKS PRIOR IN FULL HEALTH. THIS ISSUE CAME OUT OF NO WHERE.

Mileage: 136,000

MY CAR IS AN EBONY BLACK 2013 KIA SORENTO. ON JULY 22ND, 2019, I WAS DRIVING THE CAR TO ATLANTA GA AND IT JUST CAME TO A DECELERATION MODE AND STOPPED IN HE MIDDLE OF THE ROAD. I GOT IT TOWED BY AAA AND BROUGHT IT HOME AND THE SENT IT TO THE DEALERSHIP. I WAS CALLED AND TOLD BY THE DEALERSHIP SERVICE DEPARTMENT THAT MY ENGINE IS KNOCKING AND IT IS GONE. I BROUGHT THE CAR HOME AND IT HAD BEEN SITTING ON MY DRIVE WAY EVER SINCE, LATE LAST YEAR, I SAW A NEWS ITEM RECALLING A LITANY OF KIA VEHICLES AND WHICH I BELIEVED MINE WAS INCLUSIVE BASED ON THE PROBLEM THEY CLAIMED IT IS DEVELOPING OR HAD DEVELOPED AND THE YEAR MODELS. I CALLED NHTSA TODAY AND WAS TOLD MY VIN NUMBER IS NOT INCLUSIVE. I DO NOT SEE WHY A CAR OF LESS THAN 6 YEARS OLD, WITH 135,000 MILES ON IT WITHOUT ANY ENGINE SIGN WILL STOP IN THE MIDDLE OF THE ROAD WITHOUT ANY CHECK ENGINE SIGN AND WARNING. I STILL HAVE THE CAR ON THE DRIVE WAY AND START IT TO WARM IT UP. THIS INCIDENT OR BREAK DOWN OCCURRED BEFORE HOGANSVILLE EXIT ON THE I-85 NORTH IN GEORGIA. THANKS IN ADVANCE.

Mileage: 135,000

MY ENGINE LIGHT WENT ON AND I IMMEDIATELY TOOK IT TO MY MECHANIC. THERE WAS NO OIL IN MY CAR, EVEN THOUGH THE OIL LIGHT NEVER CAME ON. TWO INDEPENDENT MECHANICS SAID I NEED A NEW ENGINE. EVEN THOUGH MY ENGINE HAS A LIFETIME WARRANTY DUE TO A CLASS ACTION SUIT, THE KIA DEALERSHIP SAID THEY COULD NOT OPEN A CLAIM UNLESS MY ENGINE SEIZES UP, WHICH CAN HAPPEN ANYTIME, ANYWHERE. I TOLD THEM I DO NOT FEEL COMFORTABLE ALLOWING THAT TO HAPPEN, AND THEY AGAIN SAID THERE IS NOTHING THEY CAN DO, THAT KIA IS NO LONGER COVERING EXCESSIVE OIL CONSUMPTION AS OF NOV. 2020.

Mileage: 110,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE OIL SENSOR WAS NOT OPERABLE AND THE CHECK ENGINE LIGHT WA ILLUMINATED WHILE OPERATING THE VEHICLE. THE FAILURE WAS CAUSED BY AN OIL LEAK NEXT TO THE ENGINE MAIN SEAL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE ENGINE WOULD OVERHEAT AND CATCH ON FIRE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

WAS ON THE FREEWAY GOING ABOUT 60 MILES ALL OF A SUDDEN THE CAR COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. ALL OF THE LIGHTS ON THE DASHBOARD CAME ON. HAD THE CAR TOWED TO A REPAIR SHOP AND WAS TOLD THE ENGINE BLOW. ON 9/17/20 HAD THE CAR TOWED TO A KIA DEALER WHERE IT HAD BEEN FOR THE LAST 3 MONTHS NOW GOING ON 4 MONTHS

Mileage: 136,000

MY ENGINE LIGHT CAME ON (HAD THAT CK..REPALCED THE GAS CAP) THEN MY CAR BEGIN TO MAKE A STRANGE NOISE. I HAD IT CHECKED OUT AT A NTB AND THE TECHICIAN SUGGESTED THAT I TAKE MY VECHILE TO THE DEALERSHIP (THEY WERE LIMITED TO HELPING). I HAD AN APPT AT KIA OF EASTON COLUMBUS OHIO ON 11/12 OR 11/13. I RECALL MY CAR BEGINING TO SHAKE WHILE DRIVINGNI WAS ON A MAIN BUSY STREET LEAVING WALMART ON A SCALE FROM 1 TO 5 THE SHAKING WAS A 2..IT BECAME A LITTLE WORSE...I CALLED MY DA AND SAID MY CAR IS ACTING REALLY STRANGE I THINK WE SHOULD TAKE IT NOW SO WE DID..MY CAR WAS SHAKING EVEN WORSE ITS AT A 5 NOW AND THEN SMOKOING SOME I WAS ON A MAIN BUSY STREET AS MY DA FOLLOWED ME TO DROP MY CAR OFF. THE DEALERRSHIP WAS CLOSED. MY MOM CALLED THE NEXT DAY AND SAID THERE IS A RECALL ON 2013 KIA SEDRENTO ENGINES HOWEVER THE ONLY INFO I KNOW IS THAT THE ENEGINE WAS KNOCKIN AND INTERNAL DAMAGE.

Mileage: 199

WHILE DRIVING ON HIGHWAY AT ABOUT 65 MPH LOUD KNOCKING FROM ENGINE , THEN STOPPED. SHOP SAID THAT ENGINE HAD SEIZED UP

Mileage: 128,000

AT 123K MILES, MY ENGINE SHUT OFF IN THE MIDDLE OF A MOUNTAIN PASS. RESTARTED WITH NO ISSUES EXCEPT OIL LIGHT FLASHED ON THEN OFF. CHECKED THE OIL AND I HAD NO OIL, COMPLETELY DRY. I HAVE ALWAYS DONE TIMELY MAINTENANCE, HAVE HAULED A UHAUL ACROSS COUNTRY 5 YEARS AGO, NEVER BURNED OIL. HAD THE CAR CHECKED FOR OIL LEAKS AND THERE ARE NONE. RESEARCHED THE PROBLEM WITH BURNING G OIL AND ACROSS THE BOARD, REGARDLESS OF THE KIA YEAR, KIA'S CARS HAVE THIS PROBLEM, YET NO RECALLS OR ACKNOWLEDGEMENT FEOM KIA THAT THERE IS A MAJOR PROBLEM. DEALERSHIPS ARE LYING TO OWNERS.

Mileage: 123,000

TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SHE BEGAN TO NOTICE A DARKISH GRAY SMOKE EMIT FROM THE VEHICLE WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED OFF TO THE SHOULDER AS HER HUSBAND WENT TO INSPECT THE HOOD. UPON OPENING THE HOOD, FLAMES BEGAN TO EMIT FROM ENGINE AND THE CONTACT AND HER MOTHER IMMEDIATELY EXITED THE VEHICLE. THE AUTHORITIES WERE CALLED TO THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. NO INJURIES WERE SUSTAINED AS A RESULT OF THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND DESTROYED. THE CONTACT CALLED TROPHY KIA OF CARSON(22020 RECREATION RD, CARSON, CA 90745) WHERE THEY INFORMED HER THAT THEY WERE UNAWARE OF SUCH FAILURE AND OFFERED NO FURTHER ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 20V750000(ENGINE); HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, FLAMES WERE SUDDENLY PRESENT COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES AND FILED A FIRE REPORT. DURING THE INCIDENT THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER JIM SHORKEY KIA LOCATED AT 1050 PITTSBURGH RD, UNION TOWN, PA 15401 WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE ENGINE WAS PREVIOUSLY REPLACED UNDER THE NHTSA CAMPAIGN NUMBER: 17V224000(ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 150,000. INVALID VIN.

Mileage: 150,000

THE CAR HAS CUT WHILE I WAS DRIVING ON A CITY STREET, IT HAS CUT OFF WHILE SITTING AT A TRAFFIC LIGHT ; IT ALSO DRAGS LIKE ITS PULLING A HEAVY LOAD. AS I WAS DRIVING ON THE HIGHWAY THE KIA DECIDES TO ALMOST CUT OFF, BUT HAS A DRAGGING AFFECT TO IT AND THE PICTURE OF THE TIRES TURNING COMES UP; SO THEN I HAVE TO PULL OFF THE ROAD, CUT OFF THE IGNITION, RE-CRANK THE VEHICLE AND THE SLUGGISHNESS OR PULLING OF THE VEHICLE CHANGES TO A NORMAL MODE.

Mileage: 89,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE, WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC ARRIVED AT THE RESIDENCE TO INSPECT THE VEHICLE. UPON INSPECTION, THE MECHANIC RECOMMENDED THAT THE VEHICLE BE SERVICED BY AN AUTHORIZED KIA DEALER. THE VEHICLE WAS TOWED TO STOKES KIA (202 S. GOOSE CREEK BLVD, GOOSE CREEK, SC 29445) TO BE DIAGNOSED. THE MECHANIC DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED TO PAY FOR THE PARTS WHILE THE VEHICLE OWNER PAY THE LABOR COST. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) WHICH WAS LINKED TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

OIL DISAPPEARING NO WARNING LIGHT EXCESSIVE AMOUNT OF OIL USE BETWEEN OIL CHANGE ENGINE ALWAYS HOT TOOK TO DEALERSHIP TOLD ME SOMETHING ABOUT A TEST I DIDN'T UNDERSTAND HOW COME THEY COULDN'T GIVE IT ONE OF THOSE DIAGNOSED TEST

I NOTICED THAT THERE IS OIL LEAK AND SOAKING OF THE ENGINE SURFACE BY CHANCE WHEN I WAS REPLACING THE AIR FILTER AND DOING A REGULAR CLEANING. BEFORE THAT I NOTICE A ROARING SOUND COMING FROM THE MOTOR WHEN I AM DRIVING MY CAR MAY BE 2 MONTHS AGO. ALTHOUGH THERE IS NO WARNING LIGHTS BUT I AM WORRIED ABOUT THIS SCENARIO.

Mileage: 144,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE MECHANIC THEN PRINTED OUT INFORMATION ABOUT NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) WHICH THE MECHANIC LINKED TO THE FAILURE. THE CONTACT THEN CALLED NHTSA WHERE SHE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

ON SEPTEMBER 19, 2020 MY HUSBAND AND I WERE DRIVING OUR 2013 KIA SORRENTO TO GET MY WINDSHIELD REPLACED AS IT HAD A CRACK IN IT. WE HAD DRIVEN DOWN THE MOUNTAIN FROM WHERE WE LIVE TO HICKORY, NC WHERE IT WAS CHEAPER TO GET IT REPLACED. WE HAD DRIVEN ABOUT AN HOUR AND THE CAR WAS DRIVING FINE AND WE HAD NOT BEEN HAVING ANY ISSUES WITH IT STARTING, RUNNING OR MAKING ANY KIND OF NOISES IN THE TIME LEADING UP TO THIS DAY. WE CAME TO A RED LIGHT AND THE VEHICLE JUST STOPPED AND WOULD NOT START UP AGAIN, MY HUSBAND SAID THE CAR WAS NOT RUNNING HOT AND THERE WAS NO WARNING LIGHTS ON THE DASHBOARD. THERE WAS NO EVIDENCE OF OIL OR ANTIFREEZE IN THE ROAD. I GOT OUT OF THE CAR AND PUSHED THE CAR OFF THE ROAD, WHILE MY HUSBAND STIRRED THE CAR BECAUSE WE LOST ALL STEERING FOR THE CAR. WE CONTINUED TO TRY TO START IT, BUT WERE UNSUCCESSFUL. WE ENDED UP HAVING IT TOWED TO THE KIA DEALERSHIP IN HICKORY, NC (PARAMOUNT KIA). IT WAS ON A SATURDAY SO THEY WERE SHORT STAFFED, BUT WERE ABLE TO LOOK AT MY VEHICLE. I WAS SHOCKED BY WHAT THEY SAID THE PROBLEM WAS. WE WERE INFORMED THAT THE V6 ENGINE HAD SEIZED AND IT NEEDED A STARTER AND A NEW BATTERY. WE WERE TOLD THAT IT WAS GOING TO COST OVER $6,000.00 TO GET IT FIXED. HOW COULD AN ENGINE WITH AROUND 114,000.00 MILES JUST STOP RUNNING AT A RED LIGHT WITH NO WARNING AND HOW DOES THE BATTERY AND STARTER ALSO GO OUT AT THE SAME TIME? WE WERE INFORMED THAT THE ENGINE THEY WERE GOING TO PUT IN THE CAR ALREADY HAD 88,000 MILES ON IT (I HAVE ATTACHED THE QUOTE AND DIAGNOSIS SHEET)I HAVE ALL OIL CHANGE RECEIPTS. IT WAS GOING TO COST THIS MUCH AND THIS WAS NOT EVEN A NEW ENGINE AND WHO KNOWS HOW LONG THIS ENGINE WOULD LAST IF IT ALREADY HAS THIS MANY MILES ON IT? I HAVE NEVER HEARD OF AN ENGINE JUST STOPPING LIKE THAT. I KNOW KIA HAS RECALLS FOR 4 CYLINDERS, BUT I WANTED TO MAKE YOU AWARE THAT THERE ARE ISSUES WITH THE V6 AS WELL.*DT*AS

Mileage: 114,000

THE ENGINE IS STALLING, IT'S STALLING AT START AND THEN IT'LL START UP AND STALL AFTER DRIVING

Mileage: 67,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE FRONT HALF OF VEHICLE SPONTANEOUSLY CAUGHT FIRE. THERE WERE NO REPORTED INJURIES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE COMPANY TOOK POSSESSION OF VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 105,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR

Mileage: 105,000

WAS DRIVING ON THE FREEWAY AND HEARD A SOUND AS IF I HAD RAN OVER A PIECE OF PLASTIC. ALL OF THE LIGHTS ON THE DASHBOARD CAME ON AND THE CAR JUST SHUT OFF. I WAS ABLE TO GET OFF THE FREEWAY SAFELY BEFORE THE CAR SHUT DOWN AGAIN, AFTER THAT THE CAR WOULDN'T START ANYMORE.

Mileage: 136,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A METAL NOISE OCCURRED COMING FROM THE ENGINE. AFTER DRIVING FOUR MILES, THE FELT AS IF IT WAS LOSING POWER AND SMOKE WAS COMING FROM THE REAR. THE CONTACT ALSO STATED THAT WHILE DRIVING AND DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN TO MAKE A LEFT TURN, THE VEHICLE SEIZED AND THE STEERING WHEEL BECOME DIFFICULT TO TURN. THE VEHICLE WAS FAILED TO START. THE CONTACT PUSHED THE VEHICLE INTO A PARKING LOT. THE CONTACT NOTICED THAT THERE WAS LEAK OF OIL ON THE LEFT SIDE OF THE ENGINE AND ALSO ANTIFREEZE LEAK. THE VEHICLE WAS NOT TAKE TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE CONTACT REFERENCE NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

MY 2013 KIA SORENTO IS HAVING ELECTRICAL PROBLEMS AND I ONLY HAD MY CAR FOR A YEAR MY ENGINE IS STARTING TO GO CAR SHAKING AND STALING N CUTTING OFF ON ME

I WAS DRIVING ON THE HIGHWAY I95 SOUTH IN SOUTH CAROLINA ALMOST TO THE GEORGIA BORDER DOING 70 MPH IN THE MIDDLE LANE WHEN MY ENGINE SHUT DOWN WITHOUT A WARNING WHILE PASSING ANOTHER VEHICLE ON THE RIGHT. I HAD NO WARNING FROM MY INSTRUMENT PANEL AND THERE WAS NO INDICATION OF LACK OF POWER ON ACCELERATING PRIOR TO THE ENGINE SHUTTING DOWN. I WAS BARELY WAS ABLE TO GET MY CAR TO THE SIDE OF THE HIGHWAY WITHOUT GETTING INTO AN ACCIDENT. THE ENGINE WOULD NOT TURN OVER AT ALL AND I HAD TOWED MY CAR TO THE NEAREST REPAIR SHOP AND I FOUND OUT THAT THE ENGINE SEIZED UP. THE ENGINE OIL WAS REPLACED THREE WEEKS AGO AND THE CAR WAS DRIVING GREAT WITHOUT A PROBLEM UNTIL NOW.

Mileage: 169,000

MY ENGINE IS BURNING A LARGE AMOUNT OF OIL. I TAKE IT IN TO DO REGULAR CHANGES. I HAVE A 2013 KIA SORENTO. IT HAS 136000 MILES JUST RECENTLY THE OIL LIGHT STARTED COMING ON, CHECKED THE DIP STICK AND IT REGISTERS NONE. ITS BEEN TAKEN FOR REGULAR OIL CHANGES BUT BURNS UP THE OIL BEFORE ITS TIME FOR A CHSNGE. I DON'T UNDERSTAND. ALSO IVE SEEN NUMEROUS WHITE SORENTOS ON THE ROAD AND MOST OF THEM HAVE THE SAME PAINT PROBLEM ON THE ROOF RIGHT ABOVE WINDSHIELD. ITS PEELING OFF AND GETTING WORSE. ALSO CRACKING AROUND KIA SYMBOL ON REAR HATCH. IT STARTED WITH RUST SPOTS THEN, CRACKING THEN PAINT PEELING. THE ENGINE PROBLEM SEEMS TO BE A WIDE SPREAD PROBLEMS WITH KIA OWNERS AND THE PAINT OBVIOUSLY IS A DEFECT FROM THE FACTORY. LOVE MY SORENTO BUT NEED THESE ISSUES FIXED.

Mileage: 136,500

THE CAR JUST DIED!!! EVERYTHING ELSE WAS FINE. ENGINE LOCKED UP. SITTING STILL AT A STOP SIGN.

Mileage: 1,223,120

THE ENGINE SEIZED WHILE I WAS DRIVING. THERE WAS NO WARNING. THERE WERE NO CHECK ENGINE LIGHT WARNING. THERE WASN'T AN OIL LAMP INDICATING LOW OIL.

WHILE DRIVING MY 2013 KIA SORENTO SX, THE OIL SWITCH FAILED AND LEAKED OUT ALL THE OIL IN ONE DAY (LESS THAN 15 MILES) CAUSING ENGINE ISSUES. THE ISSUE HAPPENED WHILE IN MOTION AND THE OIL LIGHT FLICKERED ON AND OFF. THIS SEEMS TO BE A KNOWN ISSUE WITH THESE ENGINES.

Mileage: 120,000

CHECK ENGINE LIGHT CAME ON WITHOUT WARNING AND TWO MINUTES LATER MY ENGINE SEIZED IN THE MIDDLE OF A 4 LANE HIGHWAY AROUND A BLIND TURN. I FEARED FOR MY LIFE AS I COULDN'T MOVE MY VEHICLE AND CARS TRUCKS WERE ZOOMING BY AT 80 MPH. I HAD TO GET MY CAR PUSHED OFF THE ROAD TO SAFETY, LATER TOWED TO A LOCAL SHOP. WAS TOLD THE ENGINE WAS COMPLETELY SHOT. THIS IS COMMON WITH KIA ENGINES AS MY RESEARCH HAS SHOWN. MY MAKE AND MODEL HAVE HAD RECALLS BUT NOT MY VIN#. SEEMS HOWEVER I HAVE THE SAME PROBLEM. WHY WAS MY ENGINE NOT RECALLED? I'M LUCKY I WASN'T SERIOUSLY HARMED BUT NOW I'M LEFT WITHOUT A CAR AND FEAR LOOSING MY JOB BC I DON'T HAVE A WAY TO COMMUTE 35 MINUTES TO WORK NOW.

Mileage: 102,000

THIS AS HAPPENED 3 TIMES..WHILE DRIVING CAR IT WILL MYSTERIOUSLY STAUL..LAST TIME ON INTERSTATE THEN AFTER HOURS OF SITTING IT WILL START WITH NO CODES AND BE FINE TIL NEXT TIME

Mileage: 130,000

2013 KIA SORENTO, 2.4L. I HAVE REPLACED THE ALTERNATOR, ACCELERATOR POSITION SENSOR, AND THE CRANK SHAFT POSITION SENSOR. SYMPTOMS OF THE PROBLEM ARE THIS, AFTER DRIVING TO ACHIEVE FULL OPERATING TEMP, LET THE CAR IDLE FOR 15 MINUTES, PULL OUT AND GET ON HIGHWAY, SLOW ACCELERATION, AND AT 2000 RPMS, THE CAR VIOLENTLY JERKS ABOUT 3 TIMES, TACH GOES TO 1000 RPM, ACCELERATOR IS NON RESPONSIVE BUT ENGINE DOES NOT DIE, AFTER ABOUT 4-5 SECONDS, THE ENGINE BEGINS TO RESPOND NORMALLY, NO CODES ARE CAPTURED, NO INDICATION TO WHAT THE ISSUE IS. I DID BRING MY CAR IN NOT LONG AGO AND THEY RE-FLASHED THE COMPUTER THAT CONTROLS THE TRANSMISSION, AND THIS NEW SOFTWARE MAY BE AT FAULT. IT IS NON REPRODUCIBLE TO DEMO TO THE KIA MECHANIC. BUT CAN HAPPEN AS SAID ABOVE BUT NOT RELIABLY. I PLAN TO GET A FULL ELECTRICAL DIAGNOSTIC OF THE MAIN COMPUTER, THE BODY CONTROLLER, AND TRANSMISSION CONTROLLERS TO SEE WHERE THE FAULT IS. I QUESTION THE HEALTH OF THE MAIN COMPUTER AS NO CODES ARE RECORDED.....SAMPLING RATE SEEMS TO BE IN QUESTION. THIS CAN HAPPEN AT 60 MPH OR 30 MPH, AT LOWER SPEEDS SEEMS LIKE THE ENGINE WILL TOTALLY QUITE ABOUT 30 PERCENT OF THE TIME, OTHER TIMES THE ENGINE CONTINUES TO RUN BUT IN "LIMP MODE" AND NON RESPONSIVE. I SEE THIS AS A SEVERE SAFETY ISSUE, YOU NEVER KNOW IF IT WILL DIE. IT ALSO SEEMS LIKE THE TRANSMISSION IS COMMANDED TO A LOWER GEAR AT HIGH SPEED AND AFTER THE JERKS, THE ENGINE WILL SHUT DOWN SO DAMAGE WILL NOT OCCUR TO TRANSMISSION OR ENGINE. IF ENGINE DOES NOT SHUT DOWN FULLY, IT SEEMS LIKE IT TAKES ABOUT 5 SECONDS FOR THE COMPUTER(S) TO RESET AND RESUME "NORMAL" OPERATIONS. ALWAYS HAPPENS WHEN IN MOTION, NEVER STATIONARY ON CITY STREET OR HIGHWAY AT 60 +MPH.

Mileage: 180,000

CONNECTING ROD SHOOT OUT THE ENGINE AND WENT THROUGHT THE 4TH CYLYNDER OPENING A BIG HOLE. THIS VEHICLE HAS ONLY 47000 MILES. THIS BREAK DOWN HAPPENED IN THE MIDDLE OF A HIGHWAY.

Mileage: 47,000

BEARING WERE BAD AND IT CAUSED MY ENGINE TO SEIZE AND STOP WORKING.

Mileage: 121,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ENGINE SEIZED. THERE WAS AN ABNORMAL KNOCKING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE BEARINGS FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED ALL STAR KIA OF SAN BERNARDINO (735 SHOW CASE DRIVE NORTH, SAN BERNARDINO, CA 92408, (888) 480-0418) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THAT OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

IN DECEMBER OF 2018, MY FATHER IN-LAW WAS DRIVING THE VEHICLE ON THE HIGHWAY, AND THE ENTIRE VEHICLE SHUT DOWN(ENGINE, LIGHTS, STEERING, EVERYTHING). WE TOWED IT TO THE DEALERSHIP, AND THEY STATED THAT IT WAS A FAULTY BATTERY, AND HAD US PAY TO REPLACE IT. WHEN WE TOOK THE OLD BATTERY BACK TO ADVANCE AUTO PARTS, THEY STATED THAT THE OLD BATTERY WAS FINE AFTER TESTING IT. IN MARCH OF 2019, WE STARTED TO HEAR A KNOCK IN THE ENGINE AT OR OVER 2000 RPM. WE TOOK THE VEHICLE IN TO THE DEALERSHIP, AND THEY STATED THAT THE VEHICLE HAD ADVANCED BEARING WEAR, AND THE ENGINE WOULD NEED TO BE REPLACED. THEY STATED THAT AS THERE WAS NO RECALL, THAT WE WOULD BE RESPONSIBLE FOR THE REPLACEMENT.

Mileage: 135,212

TRUCK WAS LEAKING FLUID. CUT OFF IN THE MIDDLE OF ME DRIVING ON NEW JERSEY PARKWAY. TRUCK WAS ALSO SMOKING.

Mileage: 110,000

WHILE DRIVING THE VEHICLE AT ABOUT 50MPH, THE RPM GAUGE ROSE SIGNIFICANTLY AND THE CHECK ENGINE LIGHT CAME ON. I STOPPED THE VEHICLE AND RESTARTED IT AND THE SAME THING HAPPENED AGAIN. I THEN HAD THE VEHICLE TOWED TO MY LOCAL MECHANIC AND HE INDICATED THAT THE ENGINE WAS FAILING AND SHOULD BE REPLACED.

Mileage: 110,000

DRIVING ON INTERSTATE THE CAR SUDDENLY LOST POWER AND SLOWED DOWN THEN STOPPED. I WAS ABLE TO MOVE OVER AND GET OFF ON THE EXIT AND ROLL DOWN HILL OFF THE ROAD. THIS WAS VERY DANGEROUS. THE VEHICLE WOULD NOT START, HAD TO BE TOWED 80 MILES HOME. MOTOR SEEMS TO BE SEIZED. HAVE HAD NO PROBLEMS WITH IT UNTIL NOW, NO WARNING AT ALL.

Mileage: 148,000

ALL THE OIL LEAKED OUT AND THE ENGINE FROZE. I WAS STUCK ON A MAJOR HIGHWAY. THERE WAS A RECALL FOR THIS. I WENT TO THE DEALER AND THEY OFFERED FREE OIL CHANGE THIS WAS WHEN RECALL NOTICE CAME OUT BUT THEY NEVER FIXED THE PROBLEM

ENGINE LIGHT CAME ON CODE WAS SHOW CAM SHAFT SENSOR NEEDED TO BE CHANGED AFTER CHANGING THE SENSOR ENGINE LIGHT WAS RESET. SAME DAY CODE POPPED BACK ON SHOWING SAME CODE. AFTER TALKING TO MULTIPLE REPAIR SHOPS I AM BEING TOLD TO REPLACE THE COMPUTER AND OR TIMING.

Mileage: 17,900

WHILE DRIVING ON I 81 IN SHENANDOAH COUNTY VA MY KIA STARTED LOSING POWER, LOWING THE SPEED I COULD DO AND THE RPMS RIGHT IN FRONT OF A SEMI TRUCK. IT HAS HAPPENED SINCE THEN AND ACTUALLY BEFORE THEN BUT WAS NEVER AS SCARY. THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THE ISSUE OR FIND ANY CODES IN THE COMPUTER.

Mileage: 103,000

ON 05-02-20 WHILE GETTING ON THE FREEWAY. MY KIA ,SORENTO(2013) STALLED AND HAD TO PULL INTO THE EMERGENCY LANE. SHUT VEHICLE OFF WAITED FOR A MINUTE, RESTARTED AND NO WARNING LIGHTS ON. DROVE 1/4 MILE, ENGINE STARTED KNOCKING/PINGING. HAD TO BE TOWED REPAIR SHOP. METAL FOUND IN OIL, ROD KNOCKING. 116072 MILES ON UNIT. HAVE ALL REGULAR MAINTENANCE RECORDS. ENGINE REPAIRED @$ 5,636.00 I JUST COULDN'T PUT A TARP OVER IT. DEALER STATED NO RECALL ON 2.4L MFI PAST LIMITED WARRANTY.

Mileage: 116,072

WE WERE DRIVING BACK FROM A POST OP SURGERY APPOINTMENT WHEN THE CHECK ENGINE LIGHT STARTED FLASHING. IT HAS NEVER GONE OFF BEFORE. WE STOPPED AT THE NEAREST AUTO SHOP AND THE CONNECTING ROD BEARING IS BAD IN THE ENGINE AND A WHILE NEW ENGINE IS NEEDED. THIS IS A KNOWN RECALL FOR THIS CAR, MAKE, MODEL, AND YEAR. SOMEHOW IT DOES NOT INCLUDE MY VIN NUMBER IN THE RECALL, BUT WE ARE HAVING THE SAME EXACT PROBLEM. I HAVE INVOICES STATING THIS FROM THE AUTO SHOP I CAN EMAIL.

Mileage: 130,000

ENGINE STARTING KNOCKING/TICKING. CAR THEN STALLED ON THE HIGHWAY. WAS ABLE TO RESTART & DRIVE TO EXIT. CAR WAS TOWED TO DEALER WHERE PER TEST, ENGINE LOCKED UP. DEALER INFORMED NEEDED NEW ENGINE. NOT COVERED BY RECALL AS NOT GDI ENGINE BUT KIA WOULD NOT ANSWER WHY ONLY GDI ENGINE EVEN THOUGH SAME BLOCK(2.4).

Mileage: 101,000

WHEN DRIVING ON THE FREEWAY MY VEHICLE STARTED MAKING A CLICKING NOISE AND SEIZED UP MYSELF AND MY TWO CHILDREN WHERE ON THE FREEWAY DRIVING ABOUT 55MPH WHEN THIS HAPPENED, THANKFULLY I WAS CLOSE BY A OFFRAMP TO PULL OFF OF THE FREEWAY TO THE SIDE OF THE ROAD. THERE WAS NO PRIOR WARNING NO LIGHTS THAT CAME ON, I HAD THE CAR TOWED HOME AND THE BATTERY REPLACED BUT WHEN CAR WAS TURNED ON IT MADE A LOUD KNOCKING NOISE, VEHICLE WAS TOWED TO THE MECHANIC WHO CAN NOT GET A READING OR DIAGNOSTIC READING FROM THE CAR TO SEE WHAT OR WHY IT SEIZED UP, THANK GOD WE WERE ABLE TO EXIT THE FREEWAY WITHOUT GETTING HIT THIS WAS A TERRIFYING EXPERIENCE AND I CANNOT BELIEVE IT DID THIS, I'VE KEPT UP THE MAINTENANCE AND MY CAR WAS IN GREAT SHAPE, I CONTACTED KIA FOR RECALLS I FIND IT IRONIC THAT NUMEROUS CUSTOMS WITH A 2013 KIA SORENTO AND THE SAME ISSUES YET WE ARE NOT OUSTED FOR THE RECALL UNDER OUR VIN. THIS COULD OF RESULTED IN A DETRIMENTAL LOSS AND NOW I AM BEING TOLD THE ENGINE WAS NOT SUPPOSED TO DO THAT AND THAT THIS SHOULD OF BEEN PART OF THE RECALL, I WILL CONTINUE TO REACH OUT AND TRY TO GET HELP NOW THAT I'M BEING TOLD IT IS SAFEST TO REPLACE THE ENGINE, AT THIS POINT I AM EXTREMELY UNCOMFORTABLE EVEN OPERATING A KIA VEHICLE GIVEN ALL THE RESEARCH I'VE DONE AND HOW MANY ISSUES THEY HAVE AND CONTINUE TO HAVE WITH THE ENGINE, THIS WILL BE MY BIGGEST REGRET PURCHASING THIS VEHICLE ESPECIALLY BECAUSE KIA IS VERY AWARE OF THE ISSUES YET IT DOESN'T SEEM LIKE THEY CARE, AS MANY REPORTS AS I HAVE SEEN WITH THIS IDENTICAL ISSUE ALL 2013 SORENTOS SHOULD OF BEEN REPLACED DUE TO THE ACCIDENTS THAT THE ENGINE CAN CAUSE,A CAR SHOULD NEVER SHUT OFF ON YOU WHEN YOUR DRIVING.

Mileage: 145,000

I WAS DRIVING DOWN I70 WEST IN MISSOURI I GOT TO MILE MARKER 83.8 AND I HEAR TINK THINK AND AS I'M PULLING OVER I SEE MY CONTROL STEERING LIGHT FLASHING AND ALL SUDDEN BOOM AND THEN NOTHING. WON'T START, WON'T TURN OVER. NOTHING. I WAS DRIVING MY 2013 KIA SORENTO DOWN THE HIGHWAY AT ABOUT 72 MILES AN HOUR. *TR

Mileage: 130,761

REAR MAIN SEAL STARTED LEAKING PROFUSELY AT 40K MILES. VEHICLE HAS BEEN TOWING TRAILER THAT'S 2000LBS BUT HAS TOW CAPACITY OF 3500LBS. CONCERNED THAT THE TOW CAPACITY IS OVERSTATED AS THE REAR MAIN SEAL SHOULDN'T BE A PROBLEM IN A NEWER VEHICLE. LOOKING AT A $1200 FIX FOR A PROBLEM THAT SHOULDN'T HAVE HAPPENED. *TR

Mileage: 40,000

WHILE DRIVING ENGINE OIL LAMP LIGHTS AND SINCE I WAS LESS THAN 2000 YARDS FROM HOME, I COSTED INTO DRIVEWAY. ENGINE OFF, I LIFTED HOOD AND CHECKED OIL AND IT SHOWED NOTHING. LOOKING BEHIND CAR, I NOTICE OIL ALL OVER BACK OF CAR REAR AND SOME ON ROAD AND DRIVEWAY. FILLED OIL AND RESTARTED ONLY TO SEE OIL BEING PUMPED SEEMINGLY OUT OF REAR MAIN AND FRONT OF TRANS. TOOK TO NEAREST DEALER WHO FIXED PROBLEM UNDER 50K WARRETEE. IT WAS OIL SENDING SWITCH LOCATED UNDER INTAKE MANIFOLD. SEAL BETWEEN METAL BODY OF SWITCH AND ELECTRIC CONNECTION OF SAME BLOW OUT. SEEMS LIKE EPOXY DID NOT HOLD. LESS THAN 17 K MILES LATER, SAME THING HAPPENS ON HIGHWAY EXIT RAMP HAD TOWED 85 MILES BACK TO LOCAL AREA SINCE KIA COULDN'T FIND MECHANIC TO WORK ON IT DURING HUNTING SEASON. 1500 DOLLARS LATER AFTER SHOWING MECHANIC LINKS TO THE OIL LEAK FIX... THEY FIX AGAIN THE SAME OIL SENDING SWITCH. SOME PEOPLE HAVE HAD IT REPLACED 3 TO 4 TIMES. CANADA HAS THIS PART AS A RECALL. WHY NOT THE USA YES I PAID FOR IT AS WARRANTEE EXPIRED DUE TO 5 YEARS.

Mileage: 55,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS JUMP STARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO KIA OF WEST NYACK (250 N. RTE 303, WEST NYACK, NY 10994) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Mileage: 112,000

2013 KIA SORENTO ENGINE MAKING NOISE LIKE SEWING MACHINE. BROUGHT TO KIA DEALER. AFTER 3 HOURS WAS TOLD NOTHING WRONG WITH ENGINE. TRY HIGH TEST GAS. BROUGHT CAR HOME AND THE ENGINE BLEW. WE TOLD DEALER ABOUT THE RECALL AGAIN THERE IS NOTHING WRONG WITH YOUR VEHICLE. IT HAS A GOOD STRONG ENGINE. I HAVE CONTACTED THE DEALERSHIP AND KIA MANUFACTURER. WAITING FOR CALLBACKS. THIS HAPPENED TODAY 6/5/20. *TR

Mileage: 125,000

I PURCHASED THE VEHICLE IN 2017 WITH 60,000 MILES. THE TRUCK JUST HIT 100,000 MILES NOT TO LONG AGO. WHILE LEAVING THE BANK, I ACCELERATED, AND WHILE DOING SO THE TRUCK JUST SHUT OFF ON ME, NO WARNING LIGHTS AND IT DID NOT OVERHEAT. I MANAGED TO GET TO THE SIDE OF THE ROAD (THANK GOD BECAUSE IT WAS A BUSY ROAD AND I HAD MY TWO KIDS WITH ME) AND TRIED TO START THE CAR AGAIN AND NOTHING. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I BOUGHT IT FROM WHERE THEY STATED THE ENGINE WAS LOCKED. I STILL OWED MONEY ON THE CAR, SO I HAD TO GET A BRAND NEW CAR WITH MY NEGATIVE EQUITY AND AM NOW STUCK WITH EXTREMELY HIGH PAYMENT. AFTER THE INCIDENT I RESEARCHED ABOUT THE KIA SORENTO S AND SEE THAT MANY PEOPLE HAVE THIS SAME PROBLEM. I HAD ROUTINE OIL CHANGES, BUT BECAUSE THEY WEREN'T AT THE DEALERSHIP THEY STATED THERE WAS NOTHING THEY COULD DO. SOMETHING HAS TO BE DONE ABOUT THIS. ME AND MY CHILDREN COULD HAVE BEEN INVOLVED IN A VERY SERIOUS ACCIDENT BY THE TRUCK JUST SHUTTING DOWN. I WOULD LIKE TO OPEN A SMALL CLAIMS CASE, AS I WAS PUT IN A BAD PREDICAMENT. *TR

Mileage: 100,006

WHILE DRIVING ON THE HIGHWAY A CLICKING LOUD CLICKING BEGAN. SEVERAL DASH LIGHTS FLASHED. THE VEHICLE WAS PULLED ON TO THE SHOULDER AND TURNED OFF. THE CAR REFUSED TO START. SEVERAL ATTEMPTS TO JUMP THE BATTERY WERE MADE. THE CAR WAS TOWED TO A MECHANIC WHO DIAGNOSED THE ISSUE AS ENGINE FAILURE, SPECIFICALLY THE ENGINE RAPIDLY CONSUMING THE OIL. *TR

Mileage: 106,000

I WAS DRIVING TO HOUSTON ON 288 HIGHWAY AT A SPEED AROUND 60..65MPH AND THE ENGINE JUST DIE I PULL OVER TRY TO START SUV BACK ON AND THE ENGINE LIGHT COME ON FLASHING SO I TOW THE VEHICLE TO MY HOUSE Y PUT A $20 DOLLARS CODE SCANNER ON IT AND A P1326 CODE COME UP ( KNOCKING SENSOR) SO I CHECK ON LINE TO SEE SOME OPTIONS AND I READ THAT THEY HAVE SOME RECALL.. *TR

Mileage: 124

MY 2013 KIA SORENTO IS USING AN EXCESSIVE AMOUNT OF OIL IN BETWEEN OIL CHANGES. I HAVEN'T FOUND ANY OIL LEAKS. UPON STARTING THE KIA THERE IS A LOT OF WHITE SMOKE COMING FROM THE TAIL PIPE. ALSO HAS A ROUGH IDLE. CURRENTLY IN AN INDEPENDENT MECHANIC SHOP AND THEY AREN'T FINDING AN OIL LEAK EITHER. HAS BEEN DOING THIS FOR THE 3 YEARS I'VE OWNED IT. PURCHASED FROM A CAR DEALER. HAVE HAD REGULAR OIL CHANGES. *TR

Mileage: 114,000

I WAS DRIVING MY CAR AND ALL OF A SUDDEN IT STARTED TO REDUCE IN SPEED, I SAW THE ENGINE LIGHT COME ON, THEN AS I TRIED TO PUSH THE ACCELERATOR THE CARS RPM WOULD NO GO PAST 2, SO I DROVE TO A AUTO ZONE AND RHEY CHECKED THE ERROR, THAT SAID THEY DID NOT KNOW WHAT IT WAS, SO AS I WAS DRIVING HOME THE CAR STARTED MAKING A NOISE AS ID THERE QAS METAL ON METAL, I STOPPED MY CAR AND HAD TO CALL A TOW TRUCK TO BRING HOME, AFTER DOING SOME RESEARCH I FOUND OUT THE CODE WAS FOR SOME BEARINGS.

Mileage: 125,500

WAS DRIVING AROUND 70 MPH ON THE HIGHWAY AND THE ENGINE LOCKED UP, THANKFULLY WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD. SMOKE CAME FROM THE HOOD. HAD AAA TOW MY CAR TO LOCAL MECHANIC ZEILKES, WAS ADVISED ENGINE WAS BLOWN. BEARING WENT BAD. CLEARLY ALL THE SIGNS FROM RECALLED MOTORS, BUT MINE WAS NOT ON LIST. KEPT REGULAR OIL CHANGES BUT WAS TOLD OUT OF LUCK. STILL PAYING ON MY SUV TO DATE (2020). AND NOT FIXED. WITH 4 KIDS. HAD TO PURCHASE A CHEAP LITTLE VEHICLE TO GET AROUND, WHICH WE HOPE WILL LAST TILL I'M PAID OFF. JUST THANKFUL MY KIDS WERE NOT IN THE CAR AND IT WASN'T BUSY! BUT COME ON KIA YOU CLEARLY HAVE AN ISSUE! *TR

Mileage: 165,000

I WAS ON A HIGHWAY GETTING READY TO EXIT AND THE MY MOTOR JUST QUIT. NO SIGNS OF ANYTHING WRONG. NO WARNING LIGHTS AT ALL. OIL IS ALWAYS CHANGED AND I DO NOT TRAVEL A LOT. *TR

Mileage: 140,000

I SEE NO OIL LEAKING FROM MY CAR, BUT I HAVE TO ADD 3_QUARTZ OF OIL EVERY 2,000 MILES. NOW I BOUGHT THIS CAR FROM PRIVATE SELLER. NOW I HAVE RESEARCHED THIS PROBLEM AND THINK THIS CAR IS IN SERVICE OIL CHECK BECAUSE IT HAS AN ORANGE DIPSTICK. HOWEVER I DON'T KNOW HOW TO VERIFY THIS

Mileage: 113,265

WHILE DRIVING ON THE FREEWAY THE ENGINE SEIZED AND WOULD NOT MOVE.LUCKILY THERE HASN'T BEEN A LOT OF TRAFFIC LATELY BECAUSE OF THE COVID -19.I WAS ABLE TO PULL OVER SAFELY.

Mileage: 120,000

2/11/20: DRIVING NORTH ON I-55 WHEN THE CAR SUDDENLY STARTED HESITATING AS IF IT WASN'T GETTING FUEL, I PULLED OVER & HEARD A CRACK NOISE, CAR STALLS, SMOKE COMING FROM INSIDE THE HOOD, ENGINE, OIL, BATTERY & TRANS DASH LIGHTS LIT UP AFTER THE NOISE & SMOKE, BUT OIL GAUGE NEVER EVER GOT HOT (EVEN BEFORE THIS) I OPENED HOOD & SAW LIQUID HAD EXPLODED UNDER THE HOOD. I TRIED TO START THE CAR & IT WOULDN'T. THE NEXT DAY, HAD IT TOWED TO A SHOP, THE MECHANIC SAID: 'ENGINE IS BLOWN & NO CLUE WHY, THERE'S A HOLE IN THE ENGINE BLOCK & NOTHING YOU COULD'VE DONE TO PREVENT IT, IT DEFINITELY SEEMS LIKE A MECHANICAL DEFECT & IT WAS JUST A MATTER OF TIME BEFORE IT BLEW.' SO IMAGINE MY CONFUSION WHEN MY 2013 VEHICLE'S ENGINE (MAINTAINED PERFECTLY AS I HAD FREE OIL CHANGES THROUGH KIA SO I GOT THEM DONE REGULARLY & IT'S ALL IN THEIR SYSTEM) RANDOMLY BLOWS & MECHANIC HAS NO IDEA WHY. I RESEARCHED & 0 OPEN RECALLS, KIA HEADQUARTERS SAID IT'S MY RESPONSIBILITY AS MY VIN NOT INCLUDED ON RECALL DETAILING MY EXACT COMPLAINT BECAUSE IT DIDN'T HAVE A GFI ENGINE. THIS IS OBVIOUSLY A MECHANICAL DEFECT AND KIA SHOULD BE HELD ACCOUNTABLE AND RESPONSIBLE FOR REPLACING THE DEFECTIVE ENGINE ON MY CAR!! I'M NOW WITHOUT INCOME DUE TO THE CORONAVIRUS PANDEMIC HAPPENING, SO I CAN'T AFFORD THE CAR PMT THAT I'M RESPONSIBLE FOR A VEHICLE I JUST PURCHASED 12/2018!! THIS IS HORRIFYING THAT KIA REFUSES TO REPLACE MY ENGINE. I'M A SINGLE MOM WITH 2 KIDS (8 & 9) TRYING TO SURVIVE & THEY REFUSED TO EVEN GIVE A LOANER WHILE I TRY TO RAISE THE MONEY TO PAY FOR A USED ENGINE TO BE PUT IN. THIS HAS PUT ME IN A HORRIBLE FINANCIAL SITUATION AS I RENTED A CAR FOR A MONTH BEFORE THE LOCKDOWN & COULD HAVE USED THE $ TOWARDS REPAIRS BUT I HAD TO WORK SO I HAD NO CHOICE, BUT NOW CAN'T AFFORD ANYTHING SO I'M JUST STUCK WITH NO HELP AT ALL FOR SOMETHING THAT IS NOT MY FAULT. KIA IS RESPONSIBLE & I'M OUT OF OPTIONS & HELP.*DT*JB

Mileage: 140,000

DRIVING ON INTERSTATE ABOUT 70 HEARD A LOUD KNOCK IN THE MOTOR IMMEDIATELY LOST POWER TALK TO THE MECHANIC HE SAID BEARINGS WERE WORN OUT AND IT THREW A ROD 114,000 MILES ON CAR OWN CAR SINCE IT WAS BRAND NEW CAT MAINTENANCE ON IT CHANGE THE OIL EVERY 3000 MILES KIA SAYS IT'S NOT IN THE RECALL NUMBER SC147BUT IT SAYS ALL 2013 KIA SORRENTO'S

Mileage: 114,000

DRIVING TO WORK, THE ENGINE SEIZED AT A RED LIGHT. MANAGE TO ROLL TO PARKING LOT. LOST STEERING AND BRAKING. MY SHOULDER STILL HURTS FROM PULLING ON STEERING WHEEL SO HARD. VERY SCARY AS WAS ON VERY BUSY 2 LANE (EACH WAY) IN MORNING RUSH HOUR TRAFFIC. CALLED AAA IMMEDIATELY. THEY TOWED THE CAR TO OUR MECHANIC. MECHANIC SAID BEARING/ENGINE LOCKED AND WOULD NEED TO BE REPLACED. SORENTO HAD 103K MILES SO NOT WORTH THE EXPENSE. RADIO/BLUE TOOTH, ETC. HADN'T WORKED FOR LONG TIME. SOLD SORENTO TO SALVAGE YARD THAT SAME DAY. THEY TOWED THE VEHICLE OFF OUR MECHANIC'S LOT. I WAS TOLD ABOUT THE RELATED RECALL AFTERWORDS. HAVEN'T CONTACTED KIA YET BUT JUST FOUND THIS #, 800-333-4542, WHICH I CAN TRY TO ASK THEM ABOUT THIS SITUATION. DOCUMENTS: I HAVE RECEIPT FROM THE SALVAGE YARD. AAA DIDN'T GIVE ME ANY PAPER WORK BUT I'M SURE THIS CAN BE DOCUMENTED. MY MECHANIC FELT BAD AND DIDN'T CHARGE ME SINCE HE COULDN'T FIX AND DIDN'T GIVE PAPERWORK.

Mileage: 103,351

WHEN I WAS DRIVING ON A HIGHWAY,CAR SUDDENLY STOPPED WITH BIG NOISE AND NOW LEAKING OIL FROM ENGINE AND NOT ABLE TO START MY CAR

Mileage: 50

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARINGS FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER DORAL KIA (10155 NW 12TH ST. DORAL FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 17V224000 (ENGINE). THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 30 MPH THERE WAS AN ABNORMAL KNOCKING NOISE DETECTED AND VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL. THERE WERE NO WARNING LIGHTS ILLUMINATED, THE VEHICLE WAS TOWED TO RICK CASE KIA LOCATED AT (3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590 WHERE IT WAS DIAGNOSED THAT CYLINDER THREE FAILED. THE VEHICLE WAS NOT REPAIRED. THE WARRANTY COMPANY WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

MY CAR STALLED GOING AROUND 65-70 MPH ON THE HIGHWAY, AND POWER STEERING AND ACCELERATION COMPLETELY CEASED. AFTER PULLING OVER I WAITED A MINUTE AND TRIED TO START IT AGAIN AND MY ENGINE HAS A VERY LOUD KNOCKING SOUND COMING FROM IT, AND IT DRIVES EXTREMELY ROUGH. I NEVER HAD ANY WARNING SIGNS PRIOR TO THIS, AND NOW MY CHECK ENGINE LIGHT HAS BEEN BLINKING. I HAVE ALWAYS KEPT UP WITH THE MAINTENANCE AND OIL CHANGES ON MY VEHICLE, AND NOW IT IS THROWING A "P1326" CODE. I HAD IT TOWED TO MY HOUSE TO PREVENT FURTHER DAMAGE OR POSSIBLE ACCIDENT!

Mileage: 119,300

FEB12, 2020MORNING, MY SON AND HIS GIRLFRIEND WERE DRIVING MY CAR TO WORK. HE CALLED ME AND SAID THE CAR HAD STALLED OUT AND WON'T START. I ASKED ALL THE QUESTIONS RELATED TO AN ALTERNATOR ISSUE LIKE DID RADIO TURN OFF LIGHTS GET DIM . NO WAS RESPONSE, SAID CAR WOULD SURGE INCREASING SPEED THEN IF TOOK FOOT OFF ACCELERATOR WOULD DRASTICALLY SLOW DOWN. WHEN APPROACHING STOPLIGHT JUST CUT OFF. NO WARNING NO LIGHTS, WOULDN'T START. THANKFULLY THE TRAFFIC WASN'T HEAVY AND A NICE PERSON HELPED THEM GET IT OFF THE ROAD. HAD IT TOWED HOME THEN TO THE MECHANIC FOR WHAT WE THOUGHT WAS ALTERNATOR ONLY TO GET DISTURBING CALL SAYING THE MOTOR IS SHOT. I HAD THE SAME TOW TRUCK DRIVER PICK IT UP AND TAKE IT TO MECHANIC AND HE KEPT ASKING IF I WAS SURE IT WAS THE ALTERNATOR, HE HAD TOLD ME HE THOUGHT THE ENGINE HAD SEIZED BY HOW IT SOUNDED WHEN HE TRIED TO START IT TO TRY AND POSITION IT BETTER FOR THE ROLL BACK, I HAD HOPE HE WAS WRONG.THERE WERE REGULAR OIL CHANGES DONE AND I HAVE CHECKED MY VIN AGAINST THE RECALL AND ALTHOUGH THE YEAR AND MAKE ARE CORRECT MY VIN IS NOT INCLUDED. I OPERATE A CLEANING SERVICE AND DESPERATELY NEED MY CAR. IN FACT WE WERE SEARCHING FOR MY SON A CAR AS HE HAD GRADUATED AND BECAME EMPLOYED AND NOW INSTEAD OF LOOKING FOR ONE WE'VE GOT TO GET TWO. AND STILL MAKE PYMTS ON THIS ONE TO SAVE MY CREDIT. IT'S REALLY SAD THAT KIA IS DOING VALUABLE CUSTOMERS LIKE THIS. PEOPLE NEED THEIR CARS. LAST YEAR I TRIED TO TRADE IT IN THEY OFFERED SUCH A LOW VALUE FOR MINE I CAN'T HELP BUT BELIEVE THEY KNEW IT'S A PROBLEM CAR. THIS IS A REAL PROBLEM, I HAVE READ SO MANY ISSUES WITH THIS YEAR AND MAKE AND KIA IS NOT OFFERING ASSISTANCE. I'M GOING TO TRY THEM AND HOPE AND PRAY THEY WILL HELP.

Mileage: 147,000

I WAS DIVING AS USUAL, TAKING MY KIDS TO SCHOOL AND THE CAR SUDDENLY GAVE UP. WITH VERY LOUD RATTLE, HAD TO STOP, THOUGHT CAR WAS GOING TO EXPLODE. SO, I GOT IT TOWED AND LOOKED AT BY AUTO MECHANICS. TOOK IT TO 2 MECHANICS TO VERIFY. I HAVE ALL DOCS TO CORROBORATE THAT THE ENGINE GAVE UP COMPLETELY. HAD TO REPLACE ENGINE. CALLED KIA TO ASK IF THERE WAS A RECALL ON MY VEHICLE. THE MAN SAID "NO." BUT I AM SURE, THEY WILL BE RECALLED SOON..

Mileage: 90,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE CONTACT DID NOT NOTIFY A DEALER AND THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS INSPECTED FOR EXTERNAL LEAKS HOWEVER, NO LEAKS WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,873.

Mileage: 69,873

WAS DRIVING CAR STRAIGHT DOWN CITY STREET WHEN IT SUDDENLY LOST POWER AND ENGINE SHUT OFF. WAS ABLE TO RESTART AND IT KEPT DOING SAME THING AND MADE A CLICKING NOISE FROM ENGINE. TOOK IT TO SHOP AND BATTERY AND ALTERNATOR FINE, THEY ARE TELLING ME THAT ENGINE IS SEIZING UP.

Mileage: 120,000

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WHILE THE ACCELERATOR PEDAL WASS DEPRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BULLDOG KIA LOCATED AT 4305 ATLANTA HWY, ATHENS, GA 30606 (888) 348-8159 WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE CONTROL UNIT (ECU) NEEDED TO BE REPROGRAMMED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

MY DAUGHTER WAS DRIVING ON THE INTERSTATE GOING 65 MPH WHEN SHE HEARD A HELICOPTER LIKE NOISE AND THE MOTOR SHUT OFF. SHE WAS IN HEAVY TRAFFIC AND JUST MANAGED TO CROSS 2 LANES OF TRAFFIC AND GET OFF THE ROAD. CAR DOES NOT EVEN CRANK OVER. MECHANIC SAYS MOTOR IS SEIZED UP.

Mileage: 186,000

I WAS DRIVING ON THE INTERSTATE AND AT 70 MPH I HAD SUDDEN POWER FAILURE AND THE THE ENGINE COMPLETELY DIED. AFTER ABOUT 30 MINUTES IT STARTED UP JUST LONG ENOUGH TO GO A HALF A MILE AND IT DID THE SAME THING. 10 HRS LATER IT STARTED UP AGAIN AND WE WERE ABLE TO HAVE A DIAGNOSTIC READING DONE WHICH SHOWED NOTHING. THE BATTERY AND ALTERNATOR WERE TESTED AND ARE BOTH WORKING COMPLETELY FINE. LATER ON IT RAN FINE FOR ABOUT AN HOUR AND THEN SUDDENLY DID THE SAME THING AGAIN.

MY NAME IS [XXX] . MY DAUGHTER HAD A 2013 SORRENTO... TOOK GREAT CARE AND DID THE SCHEDULED OIL CHANGES ... NOW I HAVE THE VEHICLE BECAUSE SHE DIED 2017. DID NOT DRIVE IT MUCH.. IT HAS AROUND 40000 MILES . 2018 THE ENGINE FROZE UP. I COULD START IT. I HAD IT TOWED TO THE CANTON MICHIGAN KIA DEALERSHIP ... I WAS TOLD THEY WOULD PUT A NEW ENGINE IN BECAUSE IT'S THEIR FAULT. JUST NEED TO HAVE THE PROPER PROCEDURES TO GET AN APPROVAL FROM KIA... AFTER WEEKS THEY CAME BACK AND SAID NO UNLESS I CAN PROVE EVERY 6 MONTHS SHE AND MYSELF HAD SCHEDULED OIL CHANGES. I'M 90 YEARS OLD AND TRYING TO CALL THE DIFFERENT KIA DEALERSHIPS TO GET RECORDS. AND I HAD OTHER PEOPLE DO OIL CHANGES. I WOULD NOT BUY AN SORRENTO. I PUT TO BATTERIES IN IT THINKING MY PROBLEM WITH THE CAR WAS THAT. NOW THE CAR IS SITTING IN THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE RPMS DROPPED TO ZERO. IN ADDITION ON ANOTHER OCCASION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (NEMET KIA LOCATED AT 153-03 HILLSIDE AVENUE, JAMAICA, NY 11432) FOR A DIAGNOSIS WHICH WAS INCONCLUSIVE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

WHILE DRIVING ON THE INTERSTATE WITH MY FAMILY OF FOUR, THE ENGINE SEIZED WITHOUT WARNING. WE WERE TAKING THE OFF RAMP FROM ONE INTERSTATE TO MERGE ONTO ANOTHER WITH NO POWER. LUCKILY WE WERE IN THE LANE CLOSEST TO THE SHOULDER AND NOT ALREADY IN THE FAR LEFT FAST LANE WITH LITTLE TO NO ROOM TO SAFELY GET OUT OF TRAFFIC. MECHANIC NOTED THAT THERE WAS ADEQUATE CLEAN OIL. WILL COST $7,000 TO REPLACE ENGINE. THOUGH KIA HAS A RECALL FOR OTHER ENGINES, THIS ONE IS NOT (YET) PART OF THEIR RECALL.

Mileage: 104,500

THE ENGINE SEIZED WHILE I WAS DRIVING ON THE INTERSTATE. THE ENGINE DID HAVE A MINOR OIL LEAK SINCE THE TIME OF PURCHASE FROM THE DEALERSHIP, IT WAS MONITORED AND REPLINISHED REQULARLY AND HAD BEEN DONE THE SAME DAY THE ENGINE SEIZED.

Mileage: 109,000

WE EXPERIENCED LITERALLY EVERYTHING DESCRIBED ON THE LAST LETTER FOR THE RECALL ON OUR 2013 KIA SORENTO'S ECU, INCLUDING THE VEHICLE SHUTTING OFF IN THE MIDDLE OF ACTIVE INTERSECTIONS, HIGHWAY, AND NORMAL DRIVING OPERATION(S). MY WIFE AND I OWN A VEHICLE (2013 KIA SORENTO), THAT IS THE SUBJECT OF YOUR "VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU)". AFTER THE ECU UNIT WAS REPLACED WE RECEIVED THE ATTACHED LETTER FROM KIA THAT STATES HE HAS A WARRANTY ON THE ENGINE FOR AS LONG AS WE OWN THE VEHICLE. DESPITE THIS LETTER, WE'VE BEEN TOLD BY KIA USA CORPORATE AND LITHIA KIA OF ANCHORAGE THAT OUR VEHICLE IS NO LONGER COVERED BY A WARRANTY DUE TO MILEAGE. I EXPECT SOMEONE IN A HIGHER LEVEL MANAGEMENT TO EXPLAIN, ASFORMERLY REQUESTED. AS OF DECEMBER 23, 2019, WE HAD OUR VEHICLE TOWED TO LITHIA KIA OF ANCHORAGE TO ATTEMPT TO HAVE THE VEHICLE DIAGNOSED, AND COMMUNICATE WITH KIA USA. KIA HAS DECIDED TO STOP COMMUNICATING WITH US AND WILL NOT SHARE ANY INFORMATION WITH OUR LAW FIRM, PER THEIR OWN GUIDANCE. WE ARE HOPING THIS WILL COMPLETE THIS TEDIOUS METHOD OF VEHICLE REPAIR(S). KIA NEEDS TO EXPLAIN TO US WHY IT WILL NOT HONOR THE WARRANTY AS STATED IN THE LETTER. I AM A RETIRED DISABLED VETERAN AND CAN BE REACHED AT ANY HOUR. PER MY LAW FIRM'S INSTRUCTION(S), WE HAVE CONTACTED AND FILED A CLAIM THROUGH THE STATE OF ALASKA ATTORNEY GENERAL'S OFFICE AS WELL.

Mileage: 116,400

I HAVE TAKEN MY 2013 KIA SORENTO TO MY LOCAL DEALERSHIP AFTER THE LATEST ENGINE RECALL. THEY UPGRADED SOFTWARE BUT GAVE NO FURTHER EXPLANATION. EVERYTIME I GET MY OIL CHANGE ITS ALMOST EMPTY. THE PAST 2 OIL CHANGES THERE HAS BEEN ALMOST NO OIL. YESTERDAY, I WAS DRIVING, ON THE HIGHWAY AND CHECK ENGINE, OIL, BATTERY, LIGHT CAME ON FLASHING AND THE CAR STALLED IN THE MIDDLE LANE OF THE HIGHWAY. I WAS ABLE TO PULL OVER AND CALL A TOW TRUCK. I TURNED THE VEHICLE OFF AND 15 MIN LATER WHILE WAITING FOR TOW TRUCK I TRIED TO TURN IT ON AND IT CAME ONE. I CANCELED THE TOW AND I AM AT THE DEALERSHIP TODAY . MY CAR IS NOT LEAKING OIL ANYWHERE AND I KNOW THERE HAS BEEN A ENGINE RECALL ON MY MAKE, MODEL AND YEAR. I AM AFRAID OF THE COST OF THE REPAIR AND THE SAFETY OF A VEHICLE THAT STOPS IN THE MIDDLE OF THE HIGHWAY.

Mileage: 97,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TO KEARNY MESA KIA (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 365-8763) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *LN

Mileage: 58,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT RECEIVED ASSISTANCE WITH PUSHING THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE SEIZED AND NEEDED TO BE COMPLETELY REPLACED. THE CONTACT CALLED THE MANUFACTURER AND RECEIVED A CASE NUMBER. THE CONTACT SCHEDULED TO HAVE THE VEHICLE TOWED TO CAROLINA KIA OF HIGH POINT (2445 N MAIN ST, HIGH POINT, NC 27262, (866) 824-7081). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

I HAVE TAKEN MY 2013 KIA SORENTO TO MY LOCAL DEALERSHIP AFTER THE LATEST ENGINE RECALL. THEY REPLACED THE DIPSTICK,.NO EXPLANATION WHY BUT THE LEVEL LINES ARE DIFFERENT. RECENTLY TOOK IT BACK TO THE DEALERSHIP FOR A GRINDING, VIBRATION NOISE IN THE FRONT END, NO ISSUE REPORTED. THE PAST 2 OIL CHANGES WHICH I DO EVERY 3K.MILES THERE HAS BEEN NO OIL. YESTERDAY, I WAS DRIVING, STILL HAD ABOUT 1K MILES LEFT BEFORE THE 3K MILE OIL CHANGE AND MY OIL LIGHT STARTED FLASHING. IMMEDIATELY TOOK IT TO MY MECHANIC WHO AGAIN SAID THERE WAS NO OIL. MY CAR IS NOT LEAKING OIL ANYWHERE.

Mileage: 114,000

I ALREADY FILED A CLAIM THE OTHER DAY, BUT NOW MY 2013 SORENTO HAS GOTTEN EVEN WORSE! MY CAR STALLED ON THE HIGHWAY GOING AROUND 65-70 MPH, AND POWER STEERING AND ACCELERATION COMPLETELY CEASED. AFTER GETTING HOME AND CALLING TO REPORT THIS, I TOOK IT FOR A TEST DRIVE, AND MY ENGINE HAS A VERY LOUD KNOCKING SOUND COMING FROM IT, AND IT DRIVES EXTREMELY ROUGH. I NEVER HAD ANY WARNING SIGNS PRIOR TO THIS, AND NOW MY CHECK ENGINE LIGHT HAS BEEN BLINKING. I HAVE ALWAYS KEPT UP WITH THE MAINTENANCE AND OIL CHANGES ON MY VEHICLE, AND NOW IT IS THROWING A "P1326" CODE. IT STALLED TWICE PRIOR TO THIS WHILE DRIVING. I DON'T UNDERSTAND HOW MY ENGINE WASN'T RECALLED PRIOR TO THIS WHEN THERE WAS AN ENGINE RECALL ON MY EXACT YEAR AND MODEL FOR ROD BEARING WEAR! THIS IS MY ONLY FORM OF TRANSPORTATION, AND KIA IS AWARE OF THESE PROBLEMS BUT JUST KEEPS THROWING BANDAIDS ON THE ACTUAL PROBLEM! WHEN IS THIS GOING TO END? ENGINES ARE CATCHING ON FIRE, PEOPLE (INCLUDING MYSELF) ARE STALLING AT HIGH SPEEDS ON THE ROAD DUE TO THEIR FAULTY CRAFTSMANSHIP! I WANT ANSWERS!! HOW MANY PEOPLE WILL HAVE TO DIE BEFORE THEY DO SOMETHING ABOUT THIS? I EITHER WANT A RECALL ON MY ENGINE, OR I WANT A WARRANTY TO COVER THE PROBLEM THEY ARE ALREADY AWARE OF! I REFUSE TO PUT MINE OR MY DAUGHTER'S LIFE IN JEOPARDY BECAUSE KIA DOES NOT WANT TO OWN UP TO THEIR PROBLEM! THERE ARE THOUSANDS OF COMPLAINTS, WHEN WILL THIS END?! I'M STILL PAYING ON A CAR I CAN'T EVEN DRIVE DUE TO MANUFACTURER ERROR!! THIS IS RIDICULOUS! I WILL NEVER OWN ANOTHER KIA DUE TO THEIR SAFETY VIOLATIONS, AND I CAN'T WAIT UNTIL I CAN GET RID OF THIS CAR AND NOT HAVE TO WORRY ABOUT OUR SAFETY ANY LONGER. I WANT SOMETHING DONE NOW! I WILL NOT STOP UNTIL SOMETHING IS DONE ABOUT THIS.

Mileage: 120,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST POWER, INCLUDING POWER STEERING, BRAKING, AND ACCELERATION. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD TO A STOP. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

DRIVING ON FREEWAY, ENGINE SEIZED. ENGINE IS BLOWN.ENGINE ONLY HAS 34000 MILES ON IT.

Mileage: 34,000

I WAS DRIVING MY 2013 KIA SORENTO YESTERDAY ON THE HIGHWAY GOING ABOUT 50-55 MPH WHEN ALL OF A SUDDEN IT STALLED AND THE ENGINE STOPPED. I PULLED OVER IMMEDIATELY AND NOTICED IT WAS EXTREMELY HOT AND OUT OF OIL. I STILL HAD 1,000 MILES TO GO ACCORDING TO THE OIL CHANGE STICKER FROM THE MECHANIC. NO OIL WARNING LIGHT EVER CAME ON TO INDICATE LOW FUEL. THERE ARE ALSO NO SIGNS OF OIL LEAKING IN OR AROUND THE VEHICLE. IT WAS ACTUALLY DRIVING GREAT THE DAY BEFORE WHEN I DROVE 50+ MILES ON MOSTLY HIGHWAY. I HAD MY 2013 KIA SORENTO TOWED TO A LOCAL MECHANIC AND JUST INFORMED ME THE ENGINE WILL NEED TO BE REPLACED. I DID SOME RESEARCH BECAUSE I'M CONFUSED TO WHAT HAPPENED HERE AND FOUND THAT I'M NOT ALONE. MANY OTHER KIA & HYUNDAI OWNERS HAVE EXPERIENCED THIS SAME ISSUE. "THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) REPORTEDLY STATES THAT MORE THAN 6 MILLION HYUNDAI AND KIA VEHICLES HAVE BEEN AFFECTED BY THE ENGINE DEFECT SINCE 2015". WHAT ARE MY OPTIONS? I AM CURRENTLY LOOKING AT AN ESTIMATE OF $6220.00 TO INSTALL A NEW ENGINE. I NEED HELP. WHAT ARE MY OPTIONS?

Mileage: 105,000

DRIVING TO WORK THIS MORNING AND MY 2013 KIA SORENTO STALLED. PULLED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. ENGINE BEGAN A CLANKING NOISE. HAD VEHICLE TOWED TO MY MECHANIC AND THEY HAVEN'T REPORTED BACK YET. RECALL NOTICE WAS NEVER SENT TO ME. NHTSA RECALL NUMBER: 7V224 RECALL DATE: MARCH 31, 2017 MANUFACTURER RECALL NUMBER: SC147

Mileage: 105,000

DRIVING ON THE HIGHWAY AND THEN LOST POWER AND THE ENGINE LIGHT CAME ON, EXITED THE HIGHWAY, WENT INTO A PARKING LOT AND THEN TURNED CAR OFF. STARTED CAR AGAIN AND DROVE SEVERAL BLOCKS AND CAR STARTING KNOCKING AND THEN SHUT OFF. CAR WOULD NOT START AGAIN.

Mileage: 89,866

THE VEHICLE WAS COASTING DOWN AN EXIT RAMP OF A BRIDGE WHEN THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART. IT ACTED AS IF THE BATTERY DIDN'T HAVE ENOUGH POWER TO TURN THE ENGINE OVER. THE VEHICLE WAS TOWED HOME. BATTERY TESTED GOOD. COOLANT AND OIL WERE FULL. BELT WAS REMOVED. ALL PULLEYS TURNED FREELY. SPARK PLUGS REMOVED TO ALLEVIATE COMPRESSION. ATTEMPTED TO TURN ENGINE OVER BY CRANK BOLT. TOOK OVER 150 LB. FT. TO TURN ENGINE. REMOVED OIL PAN AND FOUND BEARING MATERIAL IN BOTTOM OF OIL PAN.

Mileage: 121,750

THE MOTOR FAILED WHILE ON THE ROAD TRAVELING AT ABOUT 45 MILES PER HOUR UNDER NORMAL LOAD, CAUSING THE DRIVER TO HAVE TO IMMEDIATE PULL TO THE SIDE OF THE ROAD. KIA DIAGNOSED THE ISSUE AS AN INTERNAL FAILURE, HOWEVER THEY DENY THAT THIS IS A SYSTEMIC PROBLEM WITH THIS PARTICULAR MOTOR AND WERE UNWILLING TO FIX IT AS IT IS NOT UNDER RECALL. I AM WRITING THE NHTSA TO MAKE YOU AWARE OF THIS ISSUE FOR YOUR RECORDS AS I HAVE SEEN THERE TO BE A NUMBER OF SIMILAR ISSUES RELATED TO KIA SORENTO MOTORS.

Mileage: 108,500

HAVE NOT HAD ANY PROBLEMS OTHER THEN HAVING TO PUT 2 QUARTS OF OIL IN THE MOTOR EVERY OTHER DAY AND IT STALLING TO THE POINT OF ALMOST CUTTING OFF WHEN I START TO TAKE OFF. I GOT UP PUT OIL IN THE CAR STARTED MY DAY AS USUAL, RAN ERRANDS AND THE PARKED THE CAR AS USUAL. WENT TO GET IN IT THE NEXT DAY AND THE ENGINE LIGHT WAS ON. STARTED TO DRIVE IT AND IT MADE THE SOUND AS IF IT WAS MISFIRING. LATER THAT DAY HAD MY MECHANIC LOOK AT IT AND HE SAID WHAT I THOUGHT IT WAS PLUGS. SO I CHANGED THE PLUGS AND COIL PACKS AND IT DID NOT CHANGE A THING. STILL HAD THAT NOISE AND WHEN YOU ARE GOING DOWN THE ROAD IT WILL START SHAKING AND HAVE TO GEAR DOWN. CALLED KIA CUSTOMER SERVICE THEY SAID IT WAS PART OF THE 147 RECALL EVEN THOUGH IT SHOWED THAT IT HAD BEEN FIXED IN 2018. I EXPLAINED THAT IT SHOOK WHEN DRIVEN THAT PLUGS AND COIL PACKS HAVE BEEN CHANGED, HAD TO FILL UP ON OIL INSTEAD OF GAS AND THAT THE OIL HAD GAS IN IT. TOLD ME IT WOULD COST ME 230 OUT OF POCKET TO HAVE IT TOWED. NEXT DAY TOOK IT TOO KIA DEALERSHIP WHO SAID I WOULD HAVE TO WAIT UNTIL THE MOTOR LOCKED UP BEFORE THEY COULD DO ANYTHING. FINALLY GOT THEM TO LOOK AT IT AND THEY SAID THE MOTOR WAS BAD. IT WAS NOT SAFE TO DRIVE IT ANYMORE BECAUSE IT COULD CAUGHT FIRE OR CAUSE AN ACCIDENT. BUT YET NOT PART OF THE RECALL SAID I WOULD HAVE TO PAY FOR ALL THE REPAIRS OUT OF POCKET. NOT ONLY DID KIA CUSTOMER SERVICE AND NHTSA BOTH SAID IT WAS PART OF THE 147 RECALL. I AM WITH OUT A VEHICLE AND STILL HAVE TO PAY FOR ONE THAT I CAN'T EVEN DRIVE OR GET FIXED.

Mileage: 71,000

ENGINE HAS KNOCKING SOUND. GETS WORSE WITH A/C ON SEEMS AND WHEN PUT IN REVERSE. MORNINGS THE LOUDEST. GETS LOUDER ON AND OFF. I RECENTLY BOUGHT THE VEHICLE.

IT STARTED MAKING A KNOCKING AND LOUD TAPPING NOISE WHEN I WAS DRIVING DOWN A CITY STREED. IT KEPT GETTING LOUDER AND WORSE WHEN I TRIED TO ACCELERATE.

Mileage: 80,000

PER THE MECHANIC, METAL CHIPS IN THE OIL, RADIATOR OVER HEATED AND CRACKED THE ENGINE THIS SOUNDS EXACTLY WHAT WAS RECALLED FOR THE 2.5 ENGINE. .WHILE DRIVING CAR STARTED OVERHEATING

Mileage: 56,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE RPMS DROPPED ALL THE WAY DOWN AND THE TRACTION INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE SHOOK WHILE TRAVELING AND ALSO QUICKLY SURGED FORWARD AND THEN SLOWED DOWN. THE VEHICLE ALSO SHUT OFF WHILE DRIVING AROUND A CORNER. SPRADLEY KIA (2145 HWY 50 WEST, PUEBLO, CO 81008, (719) 543-6710) PERFORMED A DIAGNOSTIC TEST, BUT NO CODES WERE FOUND. AN APPOINTMENT WAS SCHEDULED FOR A MORE EXTENSIVE DIAGNOSTIC TEST FOR NEXT WEEK. THE CONTACT CALLED THE MANUFACTURER AND WAS GIVEN A CASE NUMBER. THE CONTACT RESEARCHED THE FAILURE ONLINE AND DISCOVERED MANY SIMILAR FAILURES. THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

THE ENGINE IS MAKING AN UNUSUAL AMOUNT OF NOISE IN THE ENGINE. IT ALSO IS BURNING UP TO 3 QUARTS OF OIL BETWEEN CHANGES. I KNOW THAT THERE IS A RECALL ON THIS VEHICLE. I HAVE HAD IT BACK TO THE DEALER FOUR OR FIVE TIMES FOR THIS PROBLEM WITH NO HELP. THEY TELL ME IF IT LOCKS UP THEY WILL FIX IT BUT NOT UNTIL. THIS IS NOT ACCEPTABLE. WHAT DO I DO?

Mileage: 500

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO NISSAN KIA OF MIDDLETOWN (4961 NY-17M, NEW HAMPTON, NY 10958) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE MECHANIC NOTICED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

2013 KIA SORENTO ,,, 120,000 MILES ONE OWNER, REGULAR MAINTANCE ON TIME. ENGINE FAILED ON HYWAY , MY MECHANIC SAID ITS A RECSLLED ENGINE. TOWED TO KIA , AFTER TWO MONTHS OF BACK AND FOURTH PHINE CALLS, KIA SAID ITS NOT A RECALLLED ENGINE. THE PROBKEM IS KIA SENT NOBODY TO INSPECT ENGINE , AND THEY RUN YOU AROUND ON PHONE. NOT HAPPY.

Mileage: 120,000

INCORRECT FLYWHEEL WAS INSTALLED ON MY KIA SORRENTO, MOST LIKELY BY THE ORIGINAL MANUFACTURER. IT HAS CAUSED PREMATURE FAILURE OF MY STARTER MOTOR AND VARIOUS OTHER REPAIRS. THE INCORRECT PART BELONGS TO A KIA SEDONA OF THE SAME MODEL YEAR.

THE VEHICLE WAS TRAVELING AT ABOUT 45-50 MPH ON A MAJOR ROADWAY WHEN SUDDENLY IT MADE A NOISE AND LOST POWER. COULDN'T IMMEDIATELY PULL OFF THE ROAD AND WAS ONLY ABLE TO TRAVEL AT 15-20 MPH, WITH EMERGENCY FLASHERS ON, UNTIL A SAFE PULL OFF COULD BE IDENTIFIED.

Mileage: 93,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO STALL AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED WITHIN FIFTEEN MINUTES; HOWEVER, IT CONTINUED TO STALL WHILE DRIVING HOME. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO KIA OF MANHATTAN (LOCATED AT 8223 S PORT DR, MANHATTAN, KS 66502, (785) 236-7002) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

I HAVE A 2013 KIA SORENTO THAT COMPLETELY STOPPED WORKING AS I WAS DRIVING DOWN A BUSY HIGHWAY. IT WAS TOWED TO A DEALERSHIP WHO AFTER TWO DAYS OF WAITING STATED MY ENGINE WAS LOCKED UP AND IT WAS COST $8500. I KNEW ABOUT THIS ENGINE RECALL FOR KIA AND I THEN CONTACTED KIA CUSTOMER SERVICE TO SEE IF THERE WAS ANYTHING THEY COULD DO TO HELP ME. I GOT A CASE NUMBER AND AFTER TWO AND A HALF WEEKS OF WAITING AND BEING TOLD SOMEONE WOULD CALL ME BACK IN 2-3 DAYS EVERY TIME I CALLED THEY RELAYED THE NEWS THAT THERE WAS NO WAY THEY COULD ASSIST ME. THE REASONS BEING THAT MY VIN NUMBER WAS NOT ASSOCIATED WITH THE RECALL AND MY WARRANTY HAD JUST ENDED IN JANUARY, THIS HAPPENED IN AUGUST. AFTER POLITELY TELLING THIS KIA EMPLOYEE THAT EVEN THOUGH IT SOUNDS LIKE THE SAME ISSUE FROM THE RECALL THERE IS NO WAY YOU CAN ASSIST? SHE FIRMLY SAID NO, IT IS VERY VIN SPECIFIC. I HAVE $71,000 MILES ON MY CAR AND GET OIL CHANGES REGULARLY. THERE IS NO REASON MY ENGINE SHOULD HAVE LOCKED UP. I ALMOST HAD THIS CAR PAID OFF AND NOW I AM STUCK WITH NO ANSWERS AND NO ASSISTANCE. I AM VERY UNHAPPY.

Mileage: 71,000

TL* THE CONSUMER OWNS A 2013 KIA SORENTO. WHILE THE CONSUMER STATED THAT THEIR SPOUSE WAS DRIVING 45 MPH, THE CONSUMER HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. WHEN APPROACHING A STOP, THE VEHICLE STALLED AND THE IGNITION TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO RICK CASE KIA (LOCATED AT 3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,994. *LN *AS *JS

Mileage: 94,994

THE ENGINE OF MY 2013 KIA SORENTO, WITH LESS THAN 58K MILES, SEIZED AND SHUT OFF COMPLETELY, CAUSING THE STEERING WHEEL TO LOCK WHEN I WAS DRIVING ON A BUSY SUBURBAN STREET. THANKFULLY, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, WHERE I WAS ABLE TO RESTART THE ENGINE AND DRIVE HOME, NOTING A KNOCKING NOISE IN THE ENGINE THE WHOLE WAY. THE CAR REMAINED IN OUR GARAGE FOR THE NEXT COUPLE WEEKS WHILE WE WERE ON VACATION. ONCE HOME, I DROVE THE CAR (KNOCKING ALL THE WAY) TO FIRESTONE WHERE THEY DIAGNOSED THE ISSUE AS A PROBABLE BOTTOM END ENGINE CONNECTING ROD FAILURE, NOTING THEY HAD SEEN AT LEAST FIVE OR MORE KIA SORENTOS WITH THE SAME PROBLEM, THEN PROCEEDED TO PULL UP THE NHTSA RECALL FOR 2011-2013 SORENTOS WITH ENGINE FAILURE RELATING TO BOTTOM END CONNECTING RODS. THE CAR HAD BARELY MADE IT TO FIRESTONE (WHERE THE ENGINE DIED COMPLETELY) AND HAD TO BE TOWED TO THE JIM SIPALA KIA DEALERSHIP IN WEST CHESTER, PA, WHERE THE CAR HAD BEEN PURCHASED, USED, IN 2014, WITH ABOUT 16,000 MILES. SIPALA KIA DIAGNOSED WHAT FIRESTONE HAD SUSPECTED BUT REFUSED TO DO ANYTHING B/C THE VIN # OF MY CAR DID NOT MATCH THOSE IN THE RECALL, EVEN THOUGH IT WAS THE EXACT SAME ISSUE, WHICH THEY DID NOT DENY. THE ISSUE MY CAR HAS FALLS UNDER THE NHTSA SAFETY RECALL #17V224000, RECALL DATE 3/31/17, WHEREIN THE CONSEQUENCE OF THIS ISSUE IS NOTED AS 'BEARING WEAR MAY RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH.', WHICH IS EXACTLY WHAT HAPPENED TO ME.

Mileage: 57,500

THE VEHICLE HAS HIGH OIL CONSUMPTION, ROUGHLY ONE QUART OF OIL PER ONE THOUSAND MILES DRIVEN. QUICK SEARCHES ONLINE HAVE REVEALED THIS IS A COMMON PROBLEM.

Mileage: 80,000

BEARING WORE OUT AND CAUSED MY BLOCK TO BREAK

Mileage: 108,804

THERE IS I RECALL ON THE SAME YEAR MAKE AND MODEL OF MY CAR EXCEPT THE ENGINE THEY SAY IS THE OR CYLINDER AND NOT THE 6 BUT I HAVE HAD A BLOWN HEAD GASKET SINCE I BOUGHT A CAR FROM A DEALERSHIP CERTIFIED PRE OWNED AND STILL PAYING ON IT HOWEVER MY CALL GETS SO HOT THAT I HAVE TO PULL OVER A LOT TO LET IT COOL OFF AND I PUT ALOT OF MONEY IN ANTIFREEZE AND WATER. THEY WILL NOT WORK WITH ME AT KIA DEALERSHIP THEY ARE SAYING THERES NO RECALL ON THE V6 ONLY 4 CYLINDER AND I DONT HAVE $3200.00 TO JUST PAY FOR IT TO BE DONE. BECAUSE OF THE SAME SIDE OF THE HEAD GASKET BEING BLOWN AS THE RECALL ON THE 4 CYLINDER AS FOR THAT THE RECALL IS MADE BECAUSE OF CATCHING FIRE BECAUSE THE HEAD THAT IS BLOWN IN THE RECALL IS SAME ONE AS MINE AGAINST THE FIRE WALL AND IT GETS SUPER HOT LIKE IT'S GONNA CATCH FIRE AT YOUR FEET ON THE INSIDE LIKE THE 4CYLINDERS

Mileage: 86,000

WHEN I WAS DRIVING MY 2013 KIA SORENTO DOWN THE HIGHWAY THE ENGINE STARTED TO RATTLE AND I WAS LOSING POWER IT WOULD NOT GO WHEN I STEP ON THE GAS THEIR WAS NO CHECK ENGINE LIGHT OR ANYTHING ON THE THE DASH LIGHTING UP SAYING THEIR WAS SOMETHING WRONG WITH THE ENGINE WHEN IT QUIT RUNNING ONLY THEN THE DASH LIGHTS CAME ON AFTER IT ALREADY DIED I WAS ONLY GOING 50 MPH IT IS A GOOD THING IT DID NOT DIE AT THE INTERSECTION THIS CAR ONLY HAS 55,448 ON IT AND I WAS TOLD BY THE KIA DEALERSHIP THAT IT WILL NEED A NEW ENGINE THAT WILL COST OVER 6,000 DOLLARS TO FIX IT. THE SERVICE DEPARTMENT AT THE DEALERSHIP HAS NOT PROVIDE A COPY OF THE SERVICE ORDER STATING WHAT IS WRONG WITH THE SORENTO, EVEN THOUGH WE HAVE REQUESTED ONE TO SEND WITH THIS CORRESPONDENCE SEVERAL TIMES. I CALLED KIA AND THEY WERE NO HELP AT ALL. THEY MAKE UNSAFE CARS AND WILL NOT HELP YOU AT ALL. DO YOURSELF A FAVOR AND DO NOT BUY A KIA.

Mileage: 55,448

THE ENGINE STALLED WHILE DRIVING ON THE FREEWAY. CHECK ENGINE LIGHT CAME ON AFTER THE CAR LOST POWER. WE HAD TO PULL ONTO THE SHOULDER OF THE ROAD AND THE CAR WAS TOWED TO THE DEALERSHIP. NO WARNING LIGHTS OF ANY KIND CAME ON PRIOR TO THE ENGINE STALLING. KIA CLAIMS THE OIL WAS LOW BUT NO CHECK OIL LIGHT EVER CAME ON. THE SCHEDULED MAINTENANCE PLAN WAS FOLLOWED PRECISELY AND IS UP TO DATE. KIA HAS A FAULTY ENGINE OIL PRESSURE WARNING LIGHT, CAUSING ENGINES TO STALL WHILE DRIVING.

Mileage: 89,515

I HAVE A 2013 KIA SORENTO. WHILE DRIVING DOWN A CITY ROAD THE CAR ONLY MOVING 45 MPH EVERY LIGHT ON THE DASH STARTED TO BLINK, STEERING WHEEL BEGAN TO BECOME DIFFICULT TO TURN AND CAR EVENTUALLY STALLED ON SIDE OF ROAD. CAR HAD TO BE TOWED TO HOME AND THEN TOWED TO KIA DEALER OF STONECREST IN LITHONIA,GA. THE CAR WAS GIVEN A DIAGNOSTIC THAT FOR IT TO RUN THE ALTERNATOR NEEDED TO BE REPLACED. ALTERNATOR WAS REPLACED AT A COST OF 1,056.00. DROVE VEHICLE HOME AND DROVE ONTO HIGHWAY LATER THAT EVENING WHERE I HEARD KNOCKING NOISES, SENSOR LIGHTS FLASHED. THE CAR BEGAN TO SMOKE AND STEERING WHEEL LOCKED. I WAS ALONE ON BUSY HIGHWAY AT NIGHT IN BETWEEN EXITS AND MY HUSBAND AND THE TOW TRUCK STRUGGLED WITH PINPOINTING MY LOCATION. THIS WAS VERY SCARY WITH CARS DRIVING AT 70+ MPH PAST ME AND MY HAZARD LIGHTS WERE LOSING POWER.HAD TO HAVE CAR TOWED ONCE AGAIN. KIA NOW SAYS THE ENGINE NEEDS REPLACED AND ASKING FOR 6,000. KIA HAS HISTORY OF ENGINE RECALLS BUT CLAIM MY VIN IS NOT INCLUDED IN RECALL SO THEY WILL NOT REPLACE. VEHICLE ONLY HAS 100,000 MILES AND HAS HAD CONSISTENT OIL CHANGES. NOW I'M STUCK WITH A PRICEY REPAIR ON A VEHICLE THAT IS NOT PAID OFF. THIS SITUATION IS DANGEROUS AND APPEARS TO BE A COMMON TREND WITH KIA VEHICLES.

Mileage: 100,000

AROUND 60,000 MILES, MY KIA SORENTO IS LOSING OIL WITHOUT ANY SIGNS OF LEAK OR BURNING. JUST DISAPPEARING. HAVE COMPLETED 3 TOTAL 1,000 MILE OIL CONSUMPTION TESTS AT KIA OF WEST CHESTER, PA AND I HAVE ASKED THEM TO START A CLAIM. IT IS LOSING AT LEAST A FULL QUART AFTER 1,000 MILES. I CONTINUE TO CHECK OIL, PURCHASE QUARTS AND AM ANXIOUS WITH CONCERN OVER THE LEGAL ISSUES DRIVING A VEHICLE WITH ENGINE RECALLS AND THE CHANCE OF LOSING A LIFE DUE TO ENGINE AND CONNECTING ROD MALFUNCTION. 2ND OWNER AND PURCHASED FEB. 2017 FROM ARDMORE NISSAN (ARDMORE, PA).

Mileage: 69,000

REAR MAIN OIL SEALS LEAKING CAUSING ENGINE PROBLEMS

Mileage: 110,000

I WAS DRIVING HOME AND STOPPED AT A RED LIGHT WHEN THE CAR COMPLETELY DIED. I HAD AAA COME OUT AND THEY SAID THE BATTERY WAS LIKE NEW AND THE OIL WAS GOOD, SO THEY TOWED IT TO A DEALER WHO TOLD ME THE ENGINE SEIZED. THEY COULD NOT FIND A REASON WHY THE 6 YEAR OLD CARS ENGINE JUST RANDOMLY SEIZED. I FOUND OUT THEY'RE RECALLED FOR THAT. HOWEVER KIA IS SAYING MY PARTICULAR CAR IS NOT COVERED AND WANTS TO CHARGE ME $6,800.00 TO PUT A USED ENGINE IN. I STILL HAVE OVER A YEAR OF CAR PAYMENTS AND NO CAR. I USE MY CAR EVERYDAY FOR MY JOB.

Mileage: 130,000

WHILE DRIVING IN THE EXPRESSWAY, THE CAR STOPPED ABRUPTLY. EVERY LIGHT THAT CAN POSSIBLY COME ON WAS ON. I WAS ABLE TO SLOWLY PULL OVER OUT OF HEAVY TRAFFIC WITH THE HAZARDS ON. I HAD IT TOWED TO A REPAIR SHOP WHERE THEY DIAGNOSED IT AS BEING A CEASED ENGINE. I IMMEDIATELY CALLED KIA. INITIALLY, THEY AGREED TO REPAIR IT. TWO DAYS LATER, THEY CALLED AND SAID IT DIDN'T CALL UNDER THE PERIMETERS OF THE RECALL. TODAY, THE CAR STILL REMAINS AT KIA SERVICE WAITING ON THEM TO CHANGE THEIR MINDS AND REPAIR IT.

Mileage: 110,000

ENGINE STALLED. DRIVING 55 MPH ON FLAT HIGHWAY ROAD AT 9:20 PM ET CHECK ENGINE LIGHT CAME ON, ENGINE STALLED, I COASTED TO A STOP, PUT IN PARK, RESTARTED THE ENGINE. OIL DIPSTICK SHOWS FULL. 89,443 MILES. 2ND TIME IN LESS THAN 7 DAYS IT STALLED.

Mileage: 89,443

ON JULY 12 I WAS DRIVING DOWN A VERY BUSY INTERSTATE IN ANOTHER STATE WHEN MY ENGINE STARTED KNOCKING ONCE I GOT OFF EXIT. THE CAR WAS SHAKING VERY BADLY. IT MADE ME VERY AFRAID THAT I WAS GONNA CAUSE AN ACCIDENT. ONCE I GOT OFF EXIT I ATTEMPTED TO PULL OVER TO A PARKING LOT BUT THE CAR COMPLETELY CUT OFF IN THE MIDDLE OF TRAFFIC AND WOULD NOT CRANK. CAR WAS TOWED TO SHOP AND WAS TOLD THAT ENGINE HAD SEIZED. I HAVE DONE EVERY RECALL SENT TO ME AND HAVE KEPT THIS CAR WELL MAINTAINED SINCE IT IS MY ONLY MEANS OF TRANSPORTATION. I HAVE READ NUMEROUS COMPLAINTS DEALING WITH THE SAME THING. MY VEHICLE ONLY HAD 163,000 MILES ON IT. I THINK THIS NEEDS TO BE INVESTIGATED.

Mileage: 163,000

2013 KIA SORENTO, KNOCKING IN ENGINE. KIA SAYS IT NEEDS A NEW ENGINE. THEY DID LAST 3 OIL CHANGES WITH NO ISSUES REPORTED. THEY PUT A CLAIM IN FOR WARRANTY AND WARRANTY COMPANY IS BEING DIFFICULT WITH APPROVAL. CAR HAS HAD NO ISSUES, BOUGHT NEW WITH 100 MILES. WAS IN MOTION ON HIGHWAY. APPARENTLY NO RECALL ON MY VEHICLE. IF ENGINE HAD BLOWN ON HIGHWAY IT COULD HAVE CAUSED A CRASH WITH INJURY AND OR DEATH.

Mileage: 53,000

MY 2013 KIA SORENTO WITH ONLY 108,000 MILES AND EXCELLENT MAINTENANCE RECORDS SUDDENLY BLEW A ROD FROM THE ENGINE BLOCK. THIS IS EXTREMELY DANGEROUS AND SCARY AND NEVER HAVE I HAD TO REPLACE AN ENGINE IN A CAR WITH SUCH LOW MILES. I WOULD PLEASE LIKE YOU TO INVESTIGATE MY SPECIFIC ENGINE FAILURE TO SEE IF IT ALIGNS WITH THE MULTITUDE OF OTHER RECALLS THAT THE 2013 KIA SORENTO HAS ISSUED. MY CAR JUST STALLED AT A RED LIGHT... 3 IGNITION LIGHTS CAME ON... OIL PRESSURE, BATTERY AND CHECK ENGINE. I TURNED THE CAR OVER AND IT STARTED. IT WAS MAKING A HORRIBLE SOUND SO I PULLED IMMEDIATELY OVER. THE ENGINE HAD ALREADY FAILED. I CANNOT UNDERSTAND THIS AT ALL AS I AM RELIGIOUS WITH OIL CHANGES AND MAINTENANCE. PLEASE INVESTIGATE FURTHER.

Mileage: 108,227

I HAVE A SORENTO THAT DOES NOT EVEN HAVE 60K MILES ON IT. THE CAR IS A 2013, I BOUGHT THE CAR LESS THAN 1 YR AGO AND AFTER HAVING IT FOR 7 MONTHS, I BEING TOLD BY THE MECHANICS AT THE FACILITY THAT THE CAR NEEDS A NEW ENGINE. THE CAR BROKE DOWN IN THE MIDDLE OF THE HIGHWAY WHILE I WAS ON MY WAY TO WORK.

Mileage: 55,536

I HAVE ALWAYS KEPT UP ON MY REGULAR MAINTENANCE AND JUST HAD A FRESH OIL CHANGE 500MILES AGO. THEN ALL OF A SUDDEN DURING REGULAR DRIVING AT 50MPH THE ENGINE STARTS KNOCKING AND LOSING POWER. TOLD IT IS GOING TO NEED A NEW ENGINE AND KIA ISN'T INCLUDING THESE SORENTOS IN THE ENGINE RECALL BECAUSE THEY WERE MADE AT A DIFFERENT T LOCATION, BUT OBVIOUSLY THERE IS MANUFACTURING ERRORS SINCE SO MANY PEOPLE ARE EXPERIENCING THE SAME THINGS. DON'T BUY KIA

Mileage: 140,000

A KNOCKING NOISE WAS HEARD FROM THE ENGINE AND VEHICLE WAS TAKEN IN TO REPAIR BECAUSE OF RECALL. DEALERSHIP REFUSED TO CORRECT THE NEEDED REPAIR. EVENTUALLY, THE NOISE INCREASED IN FREQUENCY AND ENGINE FAILED. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN ENGINE FAILED AND VEHICLE CAME TO A COMPLETE STOP.

DRIVING HIGHWAY ENGINE MAKE LOUD KNOCKING SOUND AND CAR STOP RUNNING. AFTER COOL DOWN, I WAS ABLE TO START BUT MAKING LOUD KNOCKING SOUND.

Mileage: 116,217

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING ON THE HIGHWAY, THE ENGINE OVERHEATED. THE CONTACT PULLED OVER AND CALLED AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS WELL MAINTAINED WITH REGULAR OIL CHANGES. THE VEHICLE WAS TOWED TO HERB CHAMBERS KIA OF BURLINGTON (93 CAMBRIDGE ST RTE. 3A, BURLINGTON, MA 01803, (781) 202-3456) AND THEY STATED THAT THERE WERE NO RECALLS. THE CONTACT STATED THAT THE DEALER RUDELY REFERRED HER TO THE MANUFACTURER. THE DEALER STATED THAT THEY WOULD CHARGE THE CONTACT FOR THE INITIAL DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THE CONTACT TO GO BACK TO THE DEALER AND WAS INFORMED THAT THEY WOULD NOT CHARGE FOR THE DIAGNOSTIC TEST OR REPAIRS. THE CONTACT STATED THAT THEY WOULD CALL BACK. THE FAILURE MILEAGE WAS 97,000. *BF *TR

Mileage: 97,000

I'VE HAD MY OIL CHANGES ON TIME. THEYRE FREE AT MY DEALERSHIP SO IM THERE LIKE CLOCKWORK. I DROVE TO WORK JUST FINE BUT WHEN IT WAS TIME TO GO HOME I NOTICED MY ENGINE WAS MAKING A TICKING NOISE. I TURNED THE CAR OFF AND BACK ON TO MAKE SURE AND IT WAS TICKING. NOW MY CHECK ENGINE LIGHT COMES ON. AS IM DRIVING OUT THE PARKING GARAGE I NOTICED A LOAD KNOCKING SOUND. I CHECKED MY CAR AND IT READ A P0014 CODE WHICH IS AN ADVANCED CAMSHAFT. AFTER DROPPING IT OFF AT THE DEALER THEY TOLD ME I MAY NEED A NEW ENGINE. I SPOKE TO SOMEONE AT KIA WHO SAID THAT THERE WAS A RECALL ON 2013 KIA SORRENTOS BUT MINE WASNT UNDER THE RECALL BECAUSE IT WAS MADE AT A DIFFERENT LOCATION. ALTHOUGH MY CAR HAD SIMILAR ISSUES KIA WOULD NOT HELP! SINCE I JUST BOUGHT THE CAR AND IM NOT THE PRIMARY OWNER IM STUCK WITH EITHER A HIGH REPAIR BILL OR CARRYING OVER A BUNCH OF NEGATIVE EQUITY INTO A NEW CAR DEAL. KIA IS KNOWN FOR THEIR FAULTY ENGINES AND I JUST WISH I KNEW THIS BEFORE BUYING ONE!

Mileage: 86,000

I WAS DRIVING HOME FROM WORK ON A COUNTY HIGHWAY WHEN ALL OF SUDDEN THE ENGINE STARTED MAKING A LOUD KNOCKING NOISE AND WAS LOSING POWER. I WAS THANKFULLY ABLE TO PULL OVER TO A GAS STATION WHERE THE CAR STALLED OUT. MY HUSBAND MET ME AND WE HAD THE CAR TOWED TO A MECHANIC WHO HAS TOLD US THAT THE ENGINE NEEDS TO BE REPLACED. I HAVE CALLED KIA AND GOT THE "RUN AROUND" SAYING THAT IT'S OUT OF WARRANTY AND NOTHING CAN BE DONE. RESEARCH ONLINE HAS SHOWN THAT THIS HAS BEEN A KNOWN ISSUE WITH THIS PARTICULAR ENGINE FOR YEARS. LUCKILY I WAS ABLE TO PULL OVER SAFELY BUT IF THIS HAD HAPPENED ON THE INTERSTATE TRAVELING 70MPH WHO KNOWS WHAT COULD HAVE HAPPENED.

Mileage: 99,000

EXCESSIVE OIL CONSUMPTION. THE ENGINE USES 1 QUART OF OIL EVERY 500 MILES. UNABLE TO MAINTAIN FULL OIL, ENGINE MAKES KNOCKING NOISES WHEN NOT AT FULL LEVEL. VEHICLE CONTAINS THE THETA ENGINE INCLUDED IN PREVIOUS RECALLS BUT HAS NOT FAILED YET. DEALER RESISTANT TO REPLACE ENGINE DUE TO MILEAGE OVER 100,000, OUT OF WARRANTY.

Mileage: 110,475

DRIVING DOWN THE ROAD AND ALL OF A SUDDEN OUR KIA STARTED MAKING A KNOCKING SOUND IN THE ENGINE. WE SLOWED DOWN AND STARTED TO PULL OVER WHEN WE HEAR PIECES OF OUR CAR BREAKING OFF AND SAW A HUGE CLOUD OF WHITE SMOKE. WHEN WE PULLED OVER AND GOT OUT OF THE CAR, THE WHOLE UNDERNEATH OF THE ENGINE WAS ON FIRE. THE ENGINE WAS SEIZING AND CAUSED THE BEARING TO PUNCH A HOLE INTO THE ENGINE. THE PARTS WE HEAR FLYING OFF WERE ACTUALLY PIECES OF THE ENGINE EXTERIOR, WHICH CAUSED SPARKS AND IGNITED THE FIRE WHEN THE ENGINE OIL STARTED POURING OUT. THIS HAPPENED WITHOUT WARNING AND WE HAVE KEPT UP ON MAINTENANCE. LESS THAN 100K MILES. VIN IS NOT PART OF ENGINE RECALL, HOWEVER IT IS CLEAR UPON LITTLE RESEARCH THAT KIA KNOWS ABOUT THIS PROBLEM, THEY DON'T CARE, AND THEY ARE DOING LITTLE TO FIX IT. IT'S OBVIOUSLY A HUGE SAFETY ISSUE, THESE ARE PEOPLE'S LIVES WE'RE PUTTING AT STAKE AND THESE CARS NEED OFF THE ROAD. THEY ARE NOT SAFE. PLEASE HELP THE PUBLIC DO SOMETHING ABOUT THIS.

Mileage: 96,000

MY SORENTO WAS MAKING A NOISE IN AUG 2018. I TOOK MY SORENTO TO KIA. KIA STATED THE NOISE WAS A LOW ENGINE BEARING NOISE ON START AND RECOMMENDED ENGINE REPLACEMENT AT MY COST. THE CAR AT THIS TIME HAD 117,090 MILES, WHICH JUST PUT IT OUT OF WARRANTY. FAST FORWARD TO JUNE 2019. WE WERE DRIVING MY SORENTO ON A HIGHWAY GOING A SPEED OF 55-60 MPH, WHEN MY ENGINE STOPPED RUNNING AND 3 CHILDREN AND MYSELF BARELY MADE IT OFF THE ROAD (THIS COULD HAVE BEEN MUCH WORSE IF I WAS PULLING OUT INTO FAST MOVING TRAFFIC). THE CAR SAT FOR 30 MINS AND RESTARTED, BUT MADE A FUNNY NOISE. IT TOOK US 2 HOURS TO GET TOW TRUCK TO COME ON THE SIDE OF THE BUSY HIGHWAY TO GET OUR CAR AND US MOVED TO SAFETY. THEY FINALLY ARRIVED AND THE CAR WAS TOWED ON A WED NIGHT TO THE SAME KIA THAT WORKED ON IT IN 2017 AND A NOTE WAS LEFT WITH MY KEYS ABOUT WHAT HAPPENED INCLUDING THE NOISE. THE NEXT MORNING (THURS) I CALLED AND SPOKE TO THE SERVICE MANAGER AT KIA AND REPEATED THE NOISE AND ISSUES THAT BROUGHT MY CAR INTO THEM. HE CALLED ME BACK STATED HE LET THE CAR RUN FOR 1.5 HOURS, CHECKED THE ELECTRICAL SYSTEM, AND ALL THE FLUIDS. THE CAR DIDN'T SPUTTER OR STALL OUT. ON FRI THEY RAN DIAGNOSTICS ON THE CAR. THEN THEY TEST DROVE THE VEHICLE TO SEE IF THEY COULD REPLICATE THE NOISE. THE CAR DID NOT MAKE IT FAR FROM KIA BEFORE THE CONNECTING ROD BLEW 2 HOLES THROUGH THE ENGINE AND LANDED ON THE RADIATOR. ALL FLUIDS WERE LOST PER SERVICE MANAGER AT KIA. HE STATED THAT THEY DID NOT HEAR THE KNOCKING OF THE ROD PRIOR TO HIT HAPPENING WHEN THE TECHNICIAN TOOK IT ON A TEST DRIVE. NO PAPERWORK HAS BEEN SHARED REGARDING THE CURRENT STATE OF MY CAR.

Mileage: 130,000

WHILE DRIVING ON THE INTERSTATE WE ACCELERATED TO APPROXIMATELY 65 MPH AFTER ENTERING THE INTERSTATE ON AN ON-RAMP. WITHIN ABOUT 1 MILE, THE VEHICLE STALLED WITH NO WARNING/TICKING/KNOCKING, AND GAUGE/WARNING LIGHTS CAME ON. WE COASTED TO AN EXIT RAMP AND AFTER COMING TO A STOP REALIZED THE ENGINE WAS STOPPED AT 0 RPM. I TRIED TO START THE VEHICLE MULTIPLE TIMES IN ORDER TO MOVE OUT OF THE WAY OF TRAFFIC COMING FROM BEHIND, FOR SAFETY REASONS, BUT THE ENGINE WAS SEIZED AND WOULD NOT TURN OVER. THE ATTEMPTS TO START THE VEHICLE ADDITIONALLY CAUSE THE STARTER TO FAIL. DURING THE ATTEMPTS TO START THE VEHICLE, SMOKE CAME FROMT HE ENGINE AREA AS WELL AS THE SMELL OF BURNING METAL. I AM UNSURE IF THE SMOKE CAME FROM THE ENGINE OR STARTER. AFTER THIS TWO OTHER DRIVERS STOPPED, I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL, AND WE PUSHED THE VEHICLE TO A SAFER LOCATION. WE ARE WORKING WITH KIA TO REPLACE THE ENGINE. KIA IS STATING THE REPAIR IS NOT COVERED BY THEIR RECALL SC147 AND THAT RECALL INSPECTION WAS ALREADY COMPLETED ON OUR VEHICLE, EVEN THOUGH THE FAILURE IS SYMPTOMATIC OF THE RECALL DEFECT/ISSUE. KIA HAS STATED THAT THE ENGINE WILL BE REPLACED UNDER WARRANTY AS PART OF A PRODUCT IMPROVEMENT CAMPAIGN BUT I AM WAITING FOR MORE CLARIFICATION FROM KIA. AS PART OF THE SC147 RECALL AND RELATED KIA NOTICES TO KIA DEALERS, KIA DEALERS ARE TO PROVIDE A LOANER OR ALTERNATE MEANS OF TRANSPORTATION (RENTAL CAR TO CUSTOMERS). IT HAS BEEN 2.5 WEEKS SINCE THE INCIDENT AND KIA HAS FAILED TO PROVIDE A LOANER OR RENTAL VEHICLE.

Mileage: 60,600

VEHICLE STOPS / CUTS OFF WHILE DRIVING. VERY DANGEROUS. HAVE NEARLY BEEN RAN OVER BY OTHER VEHICLES ON HIGHWAY. ALSO SOMETIMES WHILE AT A RED LIGHT OR IDLING WHILE IN PARK THE CAR WHILE JUST CUT OFF.

INITIAL ISSUE-VEHICLE WAS DRIVING PERFECTLY AND WE HAD JUST GOTTEN BACK FROM THE STORE. NO INDICATION OF ISSUES. WE WERE GOING TO GO SOMEWHERE AND NOTICED KEY FOB NOT WORKING. WE UNLOCK THE DOOR MANUALLY AND WHEN WE WENT TO START IT HORN STARTED GOING OFF AND CAR WOULD NOT START. WE READ INTO ISSUES AND WE DECIDED TO TAKE BATTERY IN TO GET CHECKED AND IT WAS FULL CHARGED. WE CLEANED BATTERY CABLES AND GOT CAR STARTED BUT THIS TIME RADIO NOT WORKING AND KEY FOB NOT WORKING. CAR DRIVING GOOD FOR ABOUT 2 DAYS AND COMING HOME LAST NIGHT, WHILE ON HIGHWAY, ALL LIGHTS TURNED ON -ON DASHBOARD, VEHICLE LOST POWER, IT SPUTTERED ALL THE WAY HOME. WINDSHIELD WIPERS WEAK AND IT WAS RAINING. POWER WINDOWS BARELY WORKS AND COULD NOT PUSH ON GAS! WE BARELY MADE IT BACK HOME AND PARKED VEHICLE BUT GEAR SHIFT WOULD ONLY GO UP TO NEUTRAL GEAR. WON'T LET US PUT INTO PARK AND CAR IS DEAD. VEHICLE IS JUST SITTING THERE NOW

Mileage: 140,000

DAUGHTER WAS DRIVING CAR ON CITY STREET, AND ENGINE STALLED COASTED TO S STOP. RECALL FOR FAULTY MACHINING ON 2.4 L 4CYL KIA MOTORS. RECALL # SC147. KIA STATES THAT THIS VIN DOES NOT FALL UNDER THE RECALL, BUT SAME ISSUE AS OTHER 2013 KIA'S. INTERNET STATED THAT ALL 2.4 L 4CYL ENGINES WERE COVERED BY THE RECALL FOR ENGINE SEIZING UP FROM BAD MACHINING.

Mileage: 106,000

ENGINE IS KNOCKING WHILE IN USE. DEALER SAYS THE ENGINE IS FAILING AND NEEDS REPLACED. ISSUE WITH THE ENGINE IS SIMILAR TO OTHER RECALLS. ENGINE MANUFACTURED SAME TIME AT SAME PLANT AS OTHER ENGINE RECALLS. ENGINE AT RISK FOR FIRE.

Mileage: 135,000

OUR FAMILY WAS DRIVING ON THE INTERSTATE AND THE VEHICLE STARTED MAKING A LOW CLICKING NOISE. WE GOT OFF ON THE NEXT EXIT AND THE CAR JUST TURNED OFF. NO SIGNALS OR LIGHTS TURNED ON. AFTER INSPECTION FROM THE DEALERSHIP IT WAS DISCOVERED THAT THE ENGINE ROD BEARING HAD BLOWN OUT AND MADE A HOLE ON THE ENGINE. THE VEHICLE ONLY HAD APPROXIMATELY 72K MILES ON IT. HOW DOES THIS HAPPEN. RECALLS FOR OTHER KIA SORENTO HAVE BEEN ISSUED BUT NOT MY 2013 KIA. FOR THIS REASON THE ENGINE AND PARTS WAS NOT COVERED BY WARRANTY. ENGINE WAS BACKORDERED FROM NOVEMBER AND CAME IN AT THE END OF MARCH.

Mileage: 72,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS EVIDENCE OF SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT VISUALLY INSPECTED THE ENGINE COMPARTMENT OF THE VEHICLE BUT WAS UNSURE AS TO WHERE THE SMOKE ORIGINATED FROM. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. KIA OF CERRITOS LOCATED AT 18201 STUDEBAKER RD, CERRITOS, CA 90703, (562) 860-2424, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS ALSO CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

OUR VEHICLE IS CONSUMING AN ENTIRE TANK OF OIL UNDER 1,000 MILES OF DRIVING. THE ENGINE MUST HAVE SOMETHING WRONG WITH IT, BUT THE DEALERSHIP INSISTS THE ENGINE IS NORMAL. THEY AGREE THE PROBLEM IS BAD BUT TAKE NO RESPONSIBILITY FOR THE ENGINE. THE SUV RUNS WEAKER THAN NORMAL WITH LESS POWER THAN WHEN WE BOUGHT IT 2 YEARS AGO NOW. IT IS DRIVEN LESS THAN 40 MILES A DAY FOR WORK COMMUTE AND CONSUMES OIL AT AN ASTOUNDING RATE. WHILE I KNOW THERE IS SOME TYPE OF ENGINE RECALL FOR THIS MODEL AND YEAR I AM CONFUSED AS TO WHY OUR VEHICLE IS NOT BEING TAKEN CARE OF AS IT SHOULD BE.

THIS CAR HAS AT LEAST 8 RECALLS ON IT NOW, NOT INCLUDING PAST RECALLS. THIS VEHICLE HAS STOPPED ON ME WITHOUT ANY WARNINGS IN THE MIDDLE OF THE STREET WHILE TRAVELING WITH MY FAMILY. THE REASON OT STOPPED WAS DUE TO A MALFUCTIONED ENGINE THAT WAS ON RECALL. MY TURNING SIGNALS LIGHTS GO OUT WITHOUT WARNING , THIS HAS HAPPENED WHILE ON THE HIGHWAY. THIS IS ALSO DUE TO LIGHT WIRING THATS ON RECALL. KIA HAD ME TAKE MY CAR TO A DEALERSHIP TO GET THE MALFUNCTIONING ENGINE FIXED. THE CAR IS STILL DOING THE SAME THING AND HAS LIST IT SPEED WHILE I WAS ON THE HIGHWAY. I FEEL LIKE IT WILL CUT OFF ON ME AT ANY GIVING TIME. I JUST GOT ANOTHER RECALL LETER THAT STATES THAT THERE IS AN ISSUE WITH THE REPLACEMENT PART THEY PUT ON MY ENGINE. I AM A WORKING MOM WITH KIDS AND DEPEND ONMY TRANSPORTATION TO LIVE. I AM SCARED THATTBIS VEHICLE WILL STOP ON ME AND MY KIDS ON THE HIGHWAY OR STREET.

Mileage: 56,000

I WAS DRIVING DOWN RT 121 AT ABOUT 45/50 MILES PER HOUR, ON A STRAIGHT SECTION OF ROAD, WHEN THE AUTOMOBILE JUST DIED. I MANAGED TO COAST INTO A SAFE AREA. THE POWER STEERING AND BRAKES WERE NOT WORKING. ATTEMPTED TO GET A BATTERY BOOST AND THE TOW TRUCK OPERATOR SAID IT SOUNDED LIKE IT WAS TURNING OVER DRY BUT WOULD NOT START. THEN THE CAR WAS TOWED TO MECHANIC FALLS GARAGE.

Mileage: 66,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, THERE WAS AN OIL LEAK, AND A LOUD ABNORMAL NOISE WAS HEARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TAKATA RECALL. I WAS DRIVING IN THE FREEWAY WHEN IT STARTED TO MAKE A NOISE IMMEDIATELY I PULLED OUT TO PARK BUT IT GOT STUCK .AND POWER OFF. I TRIED TO TURNED ON BUT DIDN'T WORK. I HAD TO CALLED.THE TOW TO BRING IT AT HOME

Mileage: 92,000

I WAS DRIVING IN A HIGHWAY TO WORK, WHEN THE CAR STARTED TO SLOW DOWN, PUTTERED A BIT QUICKLY SHUT OFF AND ON- AND THEN THE ENGINE PICKED UP AND STARTED MAKING A NOISE. I PUSHED ON THE GAS AND THE ENGINE CHURNED UP SMOKE AND THE CAR STARTED SLOWING DOWN AS CARS WERE COMING UP BEHIND ME ON THE HIGHWAY! ONE CAR STOPPED QUICKLY BEHIND ME, AS THE CAR CAME TO A SLOW PACE. THE ENGINE DIDN'T TURN OFF BUT THEN IT CLINKED FOR THE REST OF THE 400FT AS I PULLED IN AND PARKED IT. I COULD ONLY GO 10MILES PER HOUR OR SLOWER THE REST OF THE HIGHWAY.

Mileage: 6,500

MY SON WAS DRIVING OUR 2013 KIA SORENTO WITH 57,000 MILES ON IT WHEN IT STARTED MAKING A STRANGE NOISE. HE PULLED OVER TO CHECK UNDER THE HOOD. HE DIDN'T SEE ANYTHING OBVIOUS AND PRECEDED TO DRIVE HOME. AS HE PULLED OUT ONTO THE CITY STREET THE KIA STALLED. WE THEN HAD TO CALL A TOW TRUCK, GET IT TOWED TO THE KIA IN AMARILLO, TX. THE DEALERSHIP SAID THAT THE ENGINE HAD LOCKED AND IT NEEDS TO BE REPLACED. THEY ALSO SAID THAT OUR KIA WAS NOT COVERED BY THE RECALL! EVEN THOUGH IT IS STALLING JUST LIKE ALL THE OTHER MODELS INCLUDED IN THE RECALL.

Mileage: 57,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 30 MPH, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO RUSS DARROW MAZDA (3520 108TH STREET, GREENFIELD, WI 53228, (888) 698-9960), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE TAKEN APART TO LOCATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 152,000. THE VIN WAS UNKNOWN.

Mileage: 152,000

MY CAR WAS IN PARK IDLING AND THE ENGINE SUDDENLY STOPPED. I WAS ABLE TO GET IT RESTARTED AND STARTED TO DRIVE HOME AND IT FELT LIKE IT WAS GOING TO DIE. I APPLIED PRESSURE TO THE GAS PEDAL AND THERE WAS NOTHING AND COULD NOT STOP. THE ENGINE DIED WITH NO LIGHTS OR ANY WARNINGS ON. I HAD TO HAVE CAR TOWED TO LOCAL MECHANIC DUE TO THE DEALERSHIP BEING 50 MILES AWAY. HE LOOKED AT IT AND STATED THAT IT WAS DUE TO INTERMITTENT ENGINE STALL, THAT IT SHOULD FALL UNDER KIA RECALL AND THAT I NEEDED TO GET IT TO DEALERSHIP. HE TRIED TO CONTACT A LOCAL DEALERSHIP AND WAS NOT ABLE TO TALK WITH ANYONE. HE STATED I NEEDED TO GET IT TO A DEALERSHIP. I HAD IT TOWED TO DEALERSHIP TO BE LOOKED AT. IT WAS PUT ON DIAGNOSE, SCANNED WITH NO CODES COMING UP. HE STATED THEY DROVE IT FOR AWHILE AND NOTHING HAPPEN, CANNOT DIAGNOSE IT. THIS IS THE THIRD TIME THAT I HAD TO HAVE IT TAKEN TO DEALERSHIP FOR THIS REASON AFTER THE ENGINE WAS REPLACED (UNDER THE RECALL AS WELL) AND I CANNOT GET ANYWHERE WITH IT. I AM AFRAID THAT IT WILL STALL WHILE DRIVING ON THE HIGHWAY WITH MY GRANDBABIES.

Mileage: 130,789

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THERE WAS NO OIL IN THE VEHICLE AND THE OIL WARNING INDICATOR NEVER ILLUMINATED. THE VEHICLE WAS TOWED TO KINGDOM KIA (2600 N ISHOP AVE, ROLLA, MO 65401) WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000. *BF *AS

Mileage: 106,000

THE ENGINE FAILED TO START. THE VEHICLE WAS PARKED ON THE STREET DURING THE WORK DAY. THE VEHICLE WAS TOWED TO A KIA DEALERSHIP. WE WERE INITIALLY TOLD BY THE KIA DEALERSHIP THAT A NEW STARTER WAS NEEDED. ONCE INSTALLED THE DEALERSHIP SAID THE ENGINE CEASED. THE ENGINE ONLY HAD 88,299 MILES ON IT. THE MOTOR HAD TO BE REPLACED. THERE WAS NO INDICATION THAT SOMETHING WAS WRONG WITH THE ENGINE. ROUTINE MAINTENANCE WAS MADE TO THE VEHICLE. LUCKILY WE BOUGHT AN EXTENDED WARRANTY WE WE PURCHASED THIS USED VEHICLE AND THERE WAS NO OUT OF POCKET EXPENSE.HOWEVER YOU ARE AT THE WARRANTY COMPANY'S MERCY ON WHETHER OR NOT THE REPAIR IS COVERED. ALTHOUGH IT TOOK SOME TIME, WE WERE COVERED.

Mileage: 88,299

THE ENGINE BEGAN CONSUMING NOTICEABLE AMOUNTS OF OIL AROUND 80,000 MILES. CONFIRMED NO LEAKS OR DEFECTS WHERE PRESENT WITH MECHANICS & DEALERSHIP. AT 100,00 MILES THE ENGINE BURNS OFF 4-5 QUARTS IN LESS THAN 1000 MILES. THIS REQUIRES CONSTANT MONITORING, RISK OF ENGINE FAILURE, & HIGH COST OF MAINTENANCE.

ON COLD START UP, CAR EXPELS GRAYISH-BLUE SMOKE. HAS A STRONG RATTLE, LIKE BEARINGS RATTLING, THEN SUBSIDES ONCE ENGINE IS WARM. CAR DOES NOT LEAK OIL, HAS HAD ROUTINE MAINTENANCE. HAS NEVER OVER-HEATED. FOUND RECALL # SC147 WHICH APPEARS TO DETAIL BEARING ISSUE BUT IS NOT LISTED AS A RECALL FOR MY VIN#. FEAR OF FIRE OR ENGINE SEIZING.

Mileage: 65,000

ON 27 MARCH 2019 I PARKED MY 2013 KIA SORENTO AT THE POST OFFICE. WHEN I RETURNED, THE CAR WOULD NOT START. I CALLED AAA WHO TESTED THE BATTERY AND FOUND IT OK. THE DRIVER SUGGESTED IT WAS THE STARTER. I HAD TO CAR TOWED TO MY REGULAR MECHANIC AS THAT IS WHERE I BUY TIRES AND FIGURED I WOULD HAVE THE TIRES ROTATED AT THE SAME TIME. THIS PLACE TRIED A STARTER AND THAT DID NOT SOLVE THE PROBLEM. THE NEXT DAY THEY TRIED TWO ADDITIONAL STARTERS BEFORE DETERMINING THAT MY ENGINE HAD SEIZED. PLEASE NOTE THAT I HAVE 79,112 MILES ON THIS VEHICLE AND HAVE MAINTAINED IT PROPERLY. I HAVE ALL MY SERVICE RECORDS. ULTIMATELY I HAD TO HAVE THE CAR TOWED (AT MY EXPENSE) TO THE DEALERSHIP. AFTER NOT HEARING FROM THE DEALERSHIP FOR 2 DAYS, I CALLED THEM. THEY SAID THEY DID NOT KNOW ANYTHING. I THEN CALLED KIA CUSTOMER SERVICE AND OBTAINED A "CASE NUMBER" WHICH IS 13103094. NO ONE AT THE DEALERSHIP WILL TELL ME ANYTHING ABOUT THE STATUS OF MY CAR AND WHEN I CALL CUSTOMER SERVICE I AM TOLD THAT I HAVE TO WAIT A MINIMUM OF 4 WORKING DAYS. IN THE MEANTIME I MUST TRAVEL BY UBER WHICH IS GETTING QUITE EXPENSIVE. I READ AN ARTICLE IN FORBES ABOUT A RECALL IN 2017 ABOUT THIS SAME SITUATION, BUT APPARENTLY IN A DIFFERENT ENGINE. I AM APPALLED THAT THIS SHOULD HAPPEN IN AN ENGINE WITH SO FEW MILES. I DO NOT KNOW WHAT RECOURSE I HAVE.

Mileage: 79,112

THE VEHICLE JUST TURNED OFF GOING DOWN THE INTERSTATE AND EVEN ON LOCAL ROADS. SEE OTHERS WHO HAVE EXPERIENCED THE SAME PROBLEM. HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/SORENTO/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP

Mileage: 78,300

"ENGINE FAILURE RECALL" AND ROD BEARINGS NOT PROPERLY WORKING. WAS ON THE HIGHWAY DRIVING WHEN CAR STARTED MAKING A TISKING NOISE, IT WOULD GET LOUDER AS ACCELERATING SO I BEGAN TO EXIT THE HIGHWAY. I BECAME INCREASINGLY LOUD AND THE TEMPERATURE STARTING TO INCREASE. I PARKED AND AT THIS TIME IT WAS SHAKING AND VERY LOUDLY. RECALL STATED CORRECT YEAR AND MODEL BUT NOT COVERED! ENGINE NOT REPLACED HOWEVER THE PROBLEM IS IN LINE WITH THE RECALL.

Mileage: 150,000

WHILE DRIVING ON A HIGHWAY I HEARD A LOUD RATTLING SOUND COMING FROM THE FRONT OF THE VEHICLE. I PULLED OVER AND ENDED UP HAVING THE VEHICLE TOWED. THE ISSUE WAS DIAGNOSED AND WILL REQUIRE COMPLETE ENGINE REPLACEMENT.

Mileage: 72,600

ENGINE HAS BEEN DIAGNOSED AS FAILING BY DEALER AND INDEPENDENT SOURCE. THE ENGINE, A 2.4L, IS EXHIBITING THE SAME CHARACTERISTICS OF PREVIOUSLY RECALLED KIA 2.4L ENGINES. THERE IS A LOUD NOISE COMING FORM ENGINE LIKE A RATTLE AFTER THE VEHICLE HAS BEEN DRIVEN A SHORT PERIOD AND HAS REACHED A HOT TEMPERATURE. NOISE GETS LOUDER AND MORE CONSISTENT AS VEHICLE CONTINUES TO BE DRIVEN. THE DEALER WANTS OVER $ 9,000.00 TO REPLACE ENGINE WITH ANOTHER USED ENGINE. THIS ENGINE NEEDS TO BE INCLUDED IN THE RECALL.

Mileage: 145,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE EXITING A HIGHWAY, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND BECAME STUCK. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AS IT LOST ELECTRICAL POWER. THE VEHICLE FINALLY STOPPED AND THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE SEIZED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V240000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE CONTACT ALSO STATED THAT HE TOOK THE VEHICLE TO THE KIA STORE (5325 PRESTON HWY, LOUISVILLE, KY 40213, (866) 627-6887) TO HAVE THE GEAR SHIFTER REPLACED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

MY 2013 KIA SORENTO HAS BEEN FREQUENTLY DECREASING POWER WHILE DRIVING. RPMS WOULD DROP TO 0. IN SOME CASES THE VEHICLE WOULD CONTINUE TO REMAIN AT THE CURRENT SPEED, BUT WITH THE RPM AT 0. IN OTHER CASES, THE VEHICLE WOULD RAPIDLY DECELERATE AND STALL OUT FORCING ME TO PULL OVER AND RESTART THE VEHICLE. THIS HAS OCCURRED APPROXIMATELY 20-30 TIMES OVER THE LAST FEW MONTHS AND HAS OCCURRED WHILE IN TRAFFIC, PUTTING MYSELF AND MY DAUGHTER AT GREAT RISK FOR AN ACCIDENT. THERE WERE 2 TIMES IT WAS VERY DIFFICULT TO RESTART THE VEHICLE. IN SOME OF THESE CASES THE CHECK ENGINE LIGHT HAS TURNED ON BUT NOT IN ALL INSTANCES. IT IS BEGINNING TO BECOME A MORE FREQUENT OCCURRENCE AND I AM AFRAID IT IS GOING TO HAPPEN AT A TIME THERE IS A VEHICLE TOO CLOSE TO ME OR I AM NOT GOING TO BE ABLE TO SAFELY PULL OVER. WHEN I HAD A MECHANIC RUN THE ENGINE CODE HE SAID IT CAME UP A CRANK SENSOR ISSUE. HE INFORMED ME MY MAKE AND MODEL VEHICLE HAS RECEIVED NUMEROUS COMPLAINTS ABOUT THIS DECREASE IN SPEED ISSUE AND THAT IT COULD ALSO LEAD TO THE VEHICLES CATCHING FIRE. THIS IS A GREAT CONCERN FOR ME AS I HAVE A 5 YEAR OLD CHILD, AM AN EMT AND ALSO A CHILD PASSENGER SAFETY TECHNICIAN. WHEN I CONTACTED A LOCAL KIA DEALER, THEY PRETTY MUCH STATED THERE WAS NOTHING THEY COULD DO SINCE THERE IS NOT A RECALL AT THIS TIME. I AM VERY CONCERNED AS KIAS ARE TYPICALLY FAMILY VEHICLES AND COUNTLESS LIVES OF CHILDREN AND THEIR PARENTS ARE BEING PUT AT RISK. HOPEFULLY FURTHER INVESTIGATIONS WILL BE CONDUCTED AND APPROPRIATE RECALLS ISSUED SO THAT THERE DOES NOT NEED TO BE ANY FURTHER DEATHS OR INJURIES. PLEASE KEEP ME POSTED AS TO THE OUTCOME OF THIS AND OTHER RELATED COMPLAINTS.

Mileage: 144,000

VEHICLE OVERHEATED ONE TIME AND NUMEROUS ITEMS DAMAGED. I GET ROUTINE OIL CHANGES AND MAINTENANCE. BOLTS BACKED OUT OF ENGINE AND MISTHREADED. NO FIRE, ALTHOUGH I STOPPED DRIVING IT INSTANTLY. HAD TO REPAIR SEVERAL ITEMS. I BELIEVE THIS VEHICLE IS TOO NEW TO BE HAVING THESE DAMAGES. WHEN I RAN THE VIN# THERE IS NO RECALLS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mileage: 110,000

WHILE DRIVING ON THE EXPRESSWAY (APPROX. 70MPH) THE CAR BEGAN TO KNOCK FROM ENGINE LOUD. ALSO THERE WAS A LOT NOISE I CAN'T BEGIN TO EXPLAIN. IMMEDIATELY IT SMELLED LIKE THERE WAS A BURNING SMELL. THERE WAS BLACK SMOKE COMING FROM THE EXHAUST. THERE WAS NO ISSUES OR INDICATIONS OF ANY PROBLEMS BEFORE THIS HAPPENED. LUCKILY I WAS COMING UP ON A REST STOP AND I GOT IT INTO THE LOT AND CALLED A TOW TRUCK. OF COURSE I START MAKING CALLS AS SOON AS POSSIBLE. PULL UP COMPLAINTS ABOUT THE CAR. BUT I HAVE ONE OF THE SOOL VIN #S NOT COVERED UNDER THE RECALL FOR THE SAME EXACT THING THAT THOUSANDS ARE GETTING HELP WITH. STILL HAVE TO PAY FOR THE CAR. CAN'T DRIVE THE CAR. 2 MONTHS NOW OF BEING TOLD THERE'S NOTHING I CAN DO.

Mileage: 163,000

CAR BEGAN BURNING EXCESS OIL AT APPROXIMATELY 100,000 MILES, BEGAN SPEWING BLUE AND GRAY SMOKE WHEN STARTING COLD, AT 111,000 MILES TOOK FOR DIAGNOSTIC TEST AT ROMEO KIA KINGSTON. TECHNICIAN CONFIRMED ENGINE NEEDS REPLACING. ALTHOUGH THE 2.0 LITER AND 2.4 LITER ENGINES ARE COVERED UNDER A CURRENT RECALL, THIS IS A 3.5 LITER V6 ENGINE. CONTACTED KIA CONSUMER AFFAIRS AND WAS DENIED ANY ASSISTANCE EVEN THOUGH THE ISSUE IS THE EXACT SAME AS IS COVERED UNDER THE CURRENT RECALL. THE CAR WAS WELL MAINTAINED AND A MODERN DAY ENGINE SHOULD NOT FAIL AT SUCH LOW MILEAGE.

Mileage: 111,000

EXCESSIVE OIL CONSUMPTION AT 92,000 MILES

Mileage: 92,000

WHILE DRIVING, THE ENGINE STARTED TO KNOCK AND SEIZED BEFORE I COULD EXIT THE HIGHWAY. THE TOTAL TIME FROM KNOCK TO SEIZURE WAS ABOUT 30 SECONDS.

Mileage: 136,000

I PREVIOUSLY HAD NO ISSUES WITH MY VEHICLE, BESIDES AN AIRBAG LIGHT THAT REPEATEDLY TURNED ON FOR NO REASON. I FOLLOWED RECOMMENDED SCHEDULED MAINTENANCE AND HAD RECENTLY HAD AN OIL CHANGE AND FULL DIAGNOSTIC. A WEEK AGO, WHILE DRIVING, MY ENGINE SUDDENLY BEGAN SPUTTERING THEN DIED. I PULLED OVER, LOOKED UNDER THE HOOD, AND FOUND NOTHING VISIBLY AMISS. THEN I GOT BACK INTO THE CAR AND IT STARTED BACK UP. THEN AFTER DRIVING A SHORT DISTANCE THERE WAS A CLICKING SOUND IN THE ENGINE AND MY ENGINE LIGHT HAD COME ON. I DROVE ANOTHER 20 MINUTES, PARKED THE VEHICLE OVER NIGHT AND STARTED IT UP THE NEXT MORNING. ALTHOUGH IT CONTINUED TO CLICK THE ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING ABOUT 30 MINUTES THE CLICKING GREW MORE INSISTENT THAN THERE WAS A LOUD "SNAP" NOISE AND MY ENGINE DIED. I TOWED THE CAR TO MY REPAIR SHOP, THE KIA DEALERSHIP IN WAIPAHU, AND THEY INFORMED ME THAT THE ENGINE HAD SEIZED AND WAS IRREPARABLE. THEY COULD NOT DIAGNOSE EXACTLY WHAT WAS WRONG BUT THEY ASSURED ME THAT REGARDLESS OF MY DILIGENT MAINTENANCE THE VEHICLE WAS BEYOND REASONABLE REPAIR.

Mileage: 126,737

MY DAUGHTER CAME HOME FROM SCHOOL AND INFORMED ME ABOUT A NOISE HER CAR WAS MAKING. WE NOTICED KNOCKING COMING FROM HER ENGINE. A MECHANIC TOLD US IT WAS A BEARING.

Mileage: 125,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, AIR BAG, AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE WHILE IN TRAFFIC AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO BENSON KIA OF SPARTANBURG (LOCATED AT 1100 N PINE ST, SPARTANBURG, SC 29303, (864) 585-3611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Mileage: 100,000

CAR BURST INTO FLAMES WITHOUT ANY WARNING.

Mileage: 79,800

I KEEP GETTING ERROR CODES AND CHECK ENGINE LIGH I CHECK WITH OBD2 METER 3 DIFFERENT CODES COME UP 3 TIMES EACH. P0638, P2106, AND AND P2110. I CLEAR THEM CHECK ENGINE LIGHT GOES OFF AND THEN RANDOMLY IT HAPPENS AGAIN I'M NOT SURE IF THIS IS A SAFETY ISSUE BUT I JUST WANT TO BE SURE. IT HAPPENS WHEN I'M EITHER GOING 25 OR 55 AND ACCELERATING

ENGINE WAS REPLACED UNDER RECALL IN OCT 2017. EVER SINCE THEN I HAVE HAD MY ENGINE LIGHT COME ON FOR EVAP LEAKS. IT HAS BEEN TAKEN BACK TO THE DEALER MULTIPLE TIMES AND THEY EITHER SAY THEY FOUND A LEAK AND FIXED IT OR TELL ME THEY CAN'T FIND A LEAK. LIGHT WILL COME BACK ON WITHIN A FEW DAYS TO A FEW WEEKS. NEW ENGINE ONLY HAD 12MONTH/12,000 MILE WARRANTY ON IT EVEN THOUGH I AM STILL UNDER MILEAGE FOR INITIAL WARRANTY (AT 80,000 NOW) THEY CLAIM MY CAR IS NOT UNDER THE NEW RECALL AND IS NOT A FIRE RISK. HAVE SMELLED FUEL ONCE. LIGHT IS CURRENTLY ON, DEALER AND KIA HAVE BEEN NO HELP AND SINCE NEW WARRANTY IS UP THEY HAVE STARTED WANTING ME TO PAY FOR THE DIAGNOSTIC AND REPAIRS.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

ON DECEMBER 21, 2018 I CALLED TO MAKE A APPOINTMENT TO HAVE MY SUV RECALL TAKEN CARE OF. THEY SET ME UP WITH A APPOINTMENT JANUARY 3, 2019 AT 9:00AM. WELL I MAKE IT TO MY APPOINTMENT ON TIME AND HAND THE KEYS OVER TO THE SERVICE DEPARTMENT, THEY TELL ME IT SHOULD TAKE ABOUT 45MINS TO A HOUR. 2 HOURS LATER MY SUV IS DONE AND THEY SAID IT IS FINE AND THAT THEY CHANGED MY OIL. I APPRECIATE THE OIL CHANGE BUT I JUST HAD IT CHANGE NOT EVEN A 1,000MILES AGO. ANY WAYS, I GET IN MY SUV AND DRIVE HOME, IT'S DRIVING AND RUNNING NORMAL, JUST LIKE IT WAS BEFORE I BROUGHT IT IN, NORMAL. TAKATA RECALL ON JANUARY 4, 2019 AT 8:20PM I'M DRIVING BACK HOME FROM SHOPPING AT TO WAL-MART, WHEN MY SUV SHUTS OFF COMPLETELY, MY LIGHTS WERE STILL ON, ALL THE LIGHTS ON THE DASH CAME ON, I PUT MY FLASHERS ON AND COAST TO THE SIDE OF THE ROAD. I PUT IT IN PARK, TURN THE SUV OFF, THEN I TRY TO START IT, WOULD NOT START, SO I TURN IT OFF AND TRY AGAIN, IT STRUGGLED TO START BUT IT STARTED UP. I PUT IT IN DRIVE AND COUNTIE HEADING HOME. I GET 1MILE AND IT DOES IT AGAIN. SO I DID JUST LIKE DID THE FIRST TIME AND SAME RESULTS. FINALLY I MADE IT HOME. THE NEXT DAY I GO TO CALL THE DEALERSHIP, BUT I'M TOLD THE SERVICE DEPARTMENT IS CLOSED ON WEEKENDS. WELL I'VE BEEN REMODELING MY HOME MYSELF AND I FORGET TO CALL KIA, MY CAR WASN'T ACTING WEIRD SO I KIND OF FORGOT ABOUT IT. TAKATA RECALL UNTIL JANUARY 11, 2019 7:36PM I DRIVE TO GO DROP MY CHILD OFF TO HIS MOTHER AND I HEAR A TAPING NOISE UNDER MY HOOD, BUT IT ONLY MADE IT THAT ONE TIME SO I PAID NO MIND TO IT. TAKATA RECALL JANUARY 21,2019 7:21PM I'M DRIVING ON MY WAY HOME ON A BACK ROAD THAT IS A SHORT CUT FROM WHERE I WAS COMING FROM. AN I HEAR THIS LITTLE GRINDING NOISE, AND THEN THE TAPING NOISE I HEARD BEFORE BUT IT WAS LOUDER AND IT DIDN'T STOP. MY CHECK ENGINE STARTED FLASHING SO I PULL OVER AND CALL FOR HELP. MY OTHER HALF SAID ITS A ROD BEARING.

Mileage: 104,000

ENGINE ABRUPTLY SHUT OFF WHILE DRIVING AT 50 MPH DOWN THE EXIT RAMP OF A HIGHWAY. NO ENGINE KNOCKS, SOUNDS OR ABNORMAL SIGNS OF CONCERN. LUCKILY, THE CAR WAS ABLE TO ROLL TO A STOP ON THE SHOULDER OF THE ROAD TO CALL ROADSIDE ASSISTANCE. CAR WAS TOWED TO DEALERSHIP WHO DIAGNOSED ENGINE FAILURE DUE TO A PROBLEM WITH THE "BEARINGS" . ENTIRE ENGINE NEEDS TO BE REPLACED. WE ARE THE ORIGINAL OWNERS OF THIS VEHICLE AND HAVE HAD ALL OF ITS SERVICING DONE AT THE DEALERSHIP INCLUDING THE LAST ONE 2 MONTHS AGO. WE HAVE NEVER HAD A CHECK ENGINE LIGHT COME ON OR HAD ANY NOTIFICATION FROM THE MAINTENANCE CHECKS THAT THIS MAY BE A PROBLEM. WE HAVE FOUND OUT THAT KIA SORENTOS OF 2013 WITH A 2.4L GDI ENGINE HAS BEEN RECALLED FOR THIS SAME REASON AND I STRONGLY SUSPECT THAT OUR MOTOR HAS THE SAME DEFECT. AFTER A SUPERFICIAL ONLINE SEARCH, THERE ARE NUMEROUS COMPLAINTS OF SUDDEN ENGINE FAILURE IN THIS MODEL OF KIA SORENTOS THAT WERE NOT COVERED UNDER THIS RECALL (SC147. I BELIEVE AN INVESTIGATION SHOULD BE IN ORDER. SHOULD WE HAVE NOT TAKEN THIS EXIT, THIS MOST CERTAINLY COULD HAVE CAUSED A HIGH SPEED MVA INVOLVING MULTIPLE VEHICLES IF THE CAR ABRUPTLY SHUTS OFF WHILE CRUISING AT A HIGHWAY SPEED. NOTE: APPROX. MILEAGE OF THE CAR IS 107,000.

Mileage: 107,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO FUCCILLO KIA OF GREECE (LOCATED AT 4321 W RIDGE RD, ROCHESTER, NY 14626, (585) 720-8000) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 78,800.

Mileage: 78,800

MY VEHICLE HAS GONE INTO "LIMP" MODE TWICE ON THE INTERSTATE AND TWICE IN LOCAL TRAFFIC WITHOUT WARNING. THE LAST TIME WAS YESTERDAY, DECEMBER 30, 2018. THAT MEANS THAT I LOSE ALL POWER TO ACCELERATE BEYOND A LOW LIMIT. IF I PULL OVER AND RESTART THE MOTOR, IT RUNS NORMALLY FOR SEVERAL HUNDRED MILES AND THE MIL LIGHT GOES OFF. ACCORDING TO THE DTC CODES, I HAVE A FAULTY THROTTLE BODY AND THROTTLE ACTUATOR SENSOR, HOWEVER THEY WERE CHECKED AND SHOWN TO BE WORKING NORMALLY. I SEARCHED FOR VEHICLES WITH SIMILAR PROBLEMS ON THE INTERNET AND FOUND THAT THE PROBLEM LIES WITHIN THE COMPUTER. THERE WAS EVEN A KIA ECU UPGRADE PART NUMBER SUPPLIED AS THE FIX. WHEN I CONTACTED SEVERAL KIA SERVICE DEPARTMENTS, I WAS TOLD THAT THEY NEVER HEARD OF SUCH A PART NUMBER. I ALSO CONTACTED CUSTOMER SERVICE AT KIA HEADQUARTERS. THEIR RESPONSE WAS TO TAKE MY VEHICLE TO A DEALERSHIP FOR DIAGNOSIS. THIS IS A VERY SERIOUS PROBLEM - TO SUDDENLY LOSE POWER WHILE TRAVELING ON A CONGESTED HIGHWAY. I TAKE VERY GOOD CARE OF MY CAR. IT HAS ABOUT 22,000 MILES, WITH OIL CHANGES EVERY FOUR MONTHS. *DT *JB

Mileage: 22,457

THE ENGINE SEIZED WITHOUT WARNING WHILE I WAS DRIVING ON A SIDE STREET AFTER TRAVELING ON THE HIGHWAY FRO 150 MILES. KIA HAD A CLASS ACTION SUIT AGAINST THE ENGINE AND INCREASED THE WARRANTY TO 10YR OR 120K MILES. MINE SEIZED AT 126K MILES. KIA REFUSED TO FIXED IT AND IT WOULD COST 5K FOR A REBUILT ENGINE OR 12K FOR NEW ENGINE.

Mileage: 126,188

CAR COMPLETELY STOPPED ON ROAD WHILE RUNNING TWICE WITH NO WARNING LIGHTS WHAT SO EVER. BOTH TIME THE CAR TURNED OFF AND UPON INSPECTION IT HAD NO OIL DESPITE REGULAR MAINTENANCE. FIRST TIME THE CAR TURNED OFF, I WAS TOLD IT WAS DUE TO SLUDGE/DEBRIS IN ENGINE THAT CAUSED A GAS SENSOR FAILURE (DESPITE REGULAR MAINTENANCE). RECOMMENDATION WAS TO CHANGE THE OIL VERY OFTEN TO CLEAR ANY POTENTIAL REMAINING SLUDGE SO WE HAVE BEEN CHANGING OIL EVERY 2K. DESPITE OF THIS, CAR TURNED OFF AGAIN (AGAIN NO WARNING LIGHTS) ON THE HIGHWAY RAMP ACCELERATING TO ENTER THE HIGHWAY AFTER FILLING THE GAS TANK. THIS TIME THE ENGINE HAS NOW APPARENTLY CEASED. THIS SET OF ISSUES ARE DESCRIBED BY 100S OF PEOPLE ON THE INTERNET AND MIRROR THE ISSUES FOUND IN THE FWD 2013 ENGINES, SO IT IS PUZZLING WHY THERE IS NO RECALL FOR THIS CAR'S ENGINE.

Mileage: 120,000

I BOUGHT MY 2013 KIA SERENTO IN NOVEMBER OF 2017. I HAD IT FOR 33 DAYS AND THE ALTERNATOR WENT OUT. I CALLED KIA IN JOPLIN AND THEY TOLD ME TO BRING UP THERE. ONCE I ARRIVED, AND I SET FOR OVER HALF THE DAY, THEY TELL ME THAT MY KIA IS NOT UNDER WARRANTY AND IT WAS GOING TO COST ME $1000. AFTER HAVING IT REPLACED THE RADIO SHUTS OFF AND ON BY IT'S SELF AND NOW THE FLAT TIRE LIGHT STAYS ON ALL THE TIME. THE RADIO TURNS ON AND OFF WHILE DRIVING AND TURNING. PLEASE HELP ME WITH THIS. I AM TOLD THAT THERE IS NO RECALLS ON MY CAR.

Mileage: 80,000

DRIVING FINE, CAME TO A STOP SIGN, STOPPED, PUSH ACCELERATOR AND ENGINE REVVED TO HIGH RPMS BUT DID NOT MOVE. VEHICLE BEGAN TO MOVE BUT LACKED POWER. ABOUT 150 YDS UP THE ROAD, ALL DASHBOARD LIGHTS CAME ON AND VEHICLE SHUT DOWN, LEAVING VEHICLE HALF WAY IN THE ROAD ON A STEEP, BLIND HILL. 37 DEGREES OUTSIDE- VEHICLE WOULD NOT START. FOUR YEAR OLD CHILD IN THE CAR AS WELL

Mileage: 99,400

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A BURNING ODOR COMING FROM THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FENLY KIA (5325 WEST SAHARA AVE LAS VEGAS, NV 89146) WHO WAS UNABLE TO DUPLICATED THE FAILURE. APPROXIMATELY 3 WEEKS LATER AFTER RESTARTING THE VEHICLE, A WHINING NOISE WAS PRESENT AND SMOKE CAME FROM UNDER THE HOOD. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,500.

Mileage: 115,500

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 45 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE ENGINE EXPLODED. AS A RESULT, THE VEHICLE CAUGHT ON FIRE. THE CONTACT ALSO MENTIONED THAT PIECES OF THE ENGINE SHOT OUT FROM UNDERNEATH THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. NEITHER A POLICE NOR A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DENNIS DILLON KIA (9501 W FAIRVIEW AVE, SUITE B, BOISE, ID 83704, (208) 314-3403) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

EVERY TIME I GET AN OIL CHANGE THERE'S NO OIL IN MY CAR THERE IS ALSO NO LEAK AT ALL I'VE ALWAYS GOT MY OIL CHANGE EARLY OR ON TIME

Mileage: 70,000

VEHICLE IS CONSUMING AN INORDINATE AMOUNT OF OIL AND EXPERIENCING A LOSS OF POWER.

Mileage: 140,000

THIS IS THE SECOND TIME THIS HAS HAPPENED. I WAS DRIVING DOWN THE HIGHWAY AND WAS TURNING ONTO AN OFF RAMP AND THE CAR HAVE PUT A LOUD SCREECH AND ALL THE LIGHTS FLASHES ON AND THE CAR DIED. IT WOULDN'T TURN OVER AND I HAD TO GET IT TOWED TO MY HOUSE BECAUSE IT WAS A SATURDAY. MONDAY I CALLED KIA AND THEY SAID HAVE IT TOWED TO US AND WE WILL LOOK AT IT. THIS HAS BEEN A RECURRING PROBLEM SINCE I BOUGHT THE CAR JUST LESS THAN 2 YEARS AGO. LAST TIME IT WENT TO KIA IT COST ME $1500. THIS SHOULD BE COVERED UNDER THE ENGINE WARRANTY OR NATION WIDE LAW SUIT THAT'S GOING ON.

TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE THE VEHICLE WAS PARKED RUNNING AND, IT CAUGHT ON FIRE. FROM THE FUSE BOX. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE CONTACT EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER (MATT TAYLOR KIA, 2784 N COLUMBUS ST, LANCASTER, OH 43130, (740)-204-6590) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. *TT CONSUMER STATED CAR WAS PARKED WHEN SMOKE STARTED COMING OUT OF THE CAR. UPDATED 02/01/19*JB

Mileage: 33,000

SUDDENLY DEVELOPED A CYCLIC KNOCKING IN THE ENGINE ESPECIALLY AT START UP AND INITIAL ACCELERATION. WAS DRIVING THE VEHICLE ON THE INTERSTATE WHEN ENGINE SEIZED AND CAR SHUT DOWN.

Mileage: 132,500

TWICE MY VEHICLE HAS LOST POWER. I AM DRIVING NORMAL SPEED DOWN THE INTERSTATE WHEN THE ENGINE LIGHT COMES ON AND THE ACCELERATION DROPS DRAMATICALLY WITH NO WARNING. EXTREMELY DANGEROUS ON AN INTERSTATE WHEN YOU SPEED DROPS FROM 70 TO 40 WITH NO WARNING. HAVE HAD IT FIXED ONCE AND IT HAS HAPPENED AGAIN.

Mileage: 60,000

MY ENGINE OIL IS DISAPPEARING. THE DEALER HAS CHECKED TWICE AND FOUND NO EVIDENCE OF LEAK OR SIGNS OF BURNING OIL. AFTER 2000 TO 2500 MILES THE ENGINE IS COMPLETELY OUT OF OIL WITH NO OIL LIGHT STAYING ILLUMINATED. THE OIL LIGHT BLINKS FOR A SECOND AND GOES OFF AND WOULD BE VERY EASY TO MISS. I FEEL THAT THIS IS DIRECTLY RELATED TO THE NON COLLISION FIRE ISSUE THAT THIS SAME ENGINE IS HAVING. IF I WERE TO NOT SEE THE OIL LIGHT BLINK, THE CAR COULD BE DRIVEN HOME AND HAVE A MAJOR FAILURE. ALL MAINTENANCE EXCEPT ONE OIL CHANGE HAS BEEN DONE BY TWO LOCAL KIA DEALERS AND AT PROPER INTERVALS. I HAVE OWNED THE CAR SINCE NEW.

Mileage: 102,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING LOW SPEEDS, THE VEHICLE CONSTANTLY STALLED WITHOUT WARNING. THE DEALER (DOUG SMITH KAY, 495 W MAIN ST, AMERICAN FORK, UT 84003, 801-692-4390) WAS UNABLE TO PROVIDE A PERMANENT REMEDY TO REPAIR THE VEHICLE; HOWEVER, THEY RECOMMENDED THAT THE BATTERY BE REPLACED. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT INCLUDED IN NETS CAMPAIGN NUMBER: (ENGINE AND ENGINE COOLING) OR MANUFACTURER SERVICE CAMPAIGN: SC-106, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

THE WHEN IS IN MOTION OR DRIVING IT FEELS LIKE DRAGGING AND LOOKS LIKE IT WANTS TO CHANGE GEARS BUT IT DON'T WHEN IT NEEDS TOO . I AM SCARED THIS CAN BE ONE OF THOSE CARS THAT ARE GETTING IN FIRE I AM ALWAYS HAVING THE KIDS IN THIS CAR WHAT CAN I DO .,.. AND IS AN ONGOING JUST VERY WORRY

TAKATA RECALL, 2014 KIA SORENTO LISTS POWER WHEN I ACCELLERATE. SORENTO IS VERY SLUGGISH WHEN DRIVING DOWN THE HIGHWAY IT SEEMS TO JERK AND LOSE POWER. THIS SLUGGISH FEELING HAPPENS ALMOST DAILY, EVEN IF I HAVE A TUNE UP COMPLETED AND ALL NEW FILTERS. I HAVE ALSO TRIED DIFFERENT BRANDS OF GASOLINE TO TRY AND HELP WITH THIS ISSUE. NOTHING SEEMS TO HELP. I AM VERY CONCERNED ALSO ABOUT THE MOUNT OF HEAT THE ENGINE GIVES OFF. THE HEAT COMING FROM THE ENGINE IS SO HOT YOU CAN BARELY STAND BY THE CAR.

Mileage: 7,500

WHILE DRIVING ON CONGESTED HIGHWAY AT ~40 MPH, THE ENGINE SUDDENLY LOCKED UP AND VEHICLE ABRUPTLY STOPPED. DIAGNOSTICS FROM DEALERSHIP VALIDATES THE ENGINE HAD A MAJOR MECHANICAL FAILURE. DEALERSHIP ALSO VALIDATES VEHICLE WAS HIGHLY MAINTAINED. OTHER KIA SORENTO 2013'S HAVE BEEN RECALLED FOR SAME PROBLEM. HOWEVER, THIS VIN HAS NOT BEEN RECALLED YET. PLEASE REVIEW.

Mileage: 135,000

NO OIL LEAK BUT EVERY OIL CHANG THERE IS NO OIL STEERING IS JUST NOT RIGHT

Mileage: 80,000

IN JAN. 2018 WHILE DRIVING ON MAIN ROAD THERE WAS A NOISE COMING FROM THE ENGIE.. OIL HAD JUST BEEN CHANGED IN DEC. SHORTLY AFTER HEARING NOISE THE BATTERY LIGHT ILLUMINATED AND THE CAR CUT OFF ON ME IN TRAFFIC. WAS ABLE TO GET THE CR TO RESTART TO LILL OVER OUT OF THE MIDDLE OF THE ROAD. WHEN I OPENED THE HOOD THERE WAS SMOKE COMING FROM THE OIL DIPSTICK AREA. I HAD THE VEHICLE TOWED TO MY HOME WHERE I THEN CONTACTED KIA AND HAD THEM TOW IT TO THE NEAREST DEALERSHIP. I WAS TOLD BY KIA THAT THERE WAS A RECALL ON THE 2013 SORENTO GDI ENGINES. KIA SUSPECTS A BLOWN ENGINE AT ONLY 86,896 MILES BUT MY VIN WAS NOT INCLUDED IN THE RECALL BECAUSE IT'S THE 2.4L DOHC ENGINE... THE VEHICLE IS CURRENTLY STIL NOT RUNNING... I PURCHASED THIS VEHILCE IN MARCH OF 2017.

Mileage: 86,896

TAKARA RECALL, MONDAY SEPTEMBER 17,2018 MY KIDS READ BRIGHT TO A KIA DEALERSHIP FOR AN OIL CHANGE BEFORE LEAVING FOR A TRIP THE FOLLOWING DAY. TUESDAY SEPTEMBER 18,2018 WERE LEFT FOR OUR TRIP FROM MISSOURI TO FLORIDA FOR A VACATION. MY CAR HAD ONLY 63,700 MILES ON IT. WE GOT INTO MISSISSIPPI AND STOPPED FOR GAS. A FEW MILES DOWN THE ROAD I HEARD A NOISE IN THE ENGINE, WE STOPPED TO SEE IF MAYBE WE HAD JUST GOT BAD FUEL AND TREATED IT FOR THAT AND CHECKED THE OIL, ALL SEEMED FINE EXCEPT FOR THE NOISE IN THE MOTOR. WE GOT 5 MORE MILES DOWN THE ROAD AND MY ENGINE MADE A VERY LOUD GRINDING NOISE RIGHT BEFORE OUR CHECK ENGINE LIGHT CAME ON AND MY HUSBAND FELT PARTS FALLING INTO THE OIL PAN AND WE LOST ALL POWER IN THE VEHICLE AND WE WERE BARELY ABLE TO PULL OFF THE HIGHWAY. WE SAT IN A DITCH IN THE MIDDLE OF MISSISSIPPI IN THE 92 DEGREE HEAT WITH MY LITTLE SISTER IN THE VEHICLE AND DECIDED TO TRY AND GET A TIE TRUCK. 45 MINUTES TO AN HOUR LATER WE FINALLY GOT ONE THERE AND WHEN HE TRIED TO START MY CAR IT WOULD CRANK AND FIRE BUT DID NOT SOUND WELL SO WE IMMEDIATELY SHUT IT BACK DOWN. WE GOT THE KIA TO THE DEALERSHIP AND THEY TOLD US OUR MOTOR WAS COMPLETELY DONE AND NEEDED TO BE REPLACED. NOW WE ARE STILL WAITING FOR A CALL BACK TO SEE HOW LONG THE MOTOR WILL BE ON BACK ORDER AND WHEN WE WILL GET OUR CAR BACK. I DON'T EVEN KNOW NOW IF I WANT TO PUT MY CHILD BACK INTO THIS VEHICLE FOR FEAR THAT IT COULD HURT OR EVEN KILL US. MY HUSBAND IS A 3 TIME LIVER TRANSPLANT PATIENT AND A KIDNEY TRANSPLANT PATIENT FROM BIRTH UNTIL RECENT. THIS WAS NOT A VERY GOOD SITUATION TO HAVE HIM IN IN THAT KIND OF HEAT IN THE MIDDLE OF A STATE WE DON'T KNOW ANYTHING ABOUT. LUCKILY WE HAD JUST STOPPED AT A GAS STATION SO HE HAD SOME WATER TO DRINK. THIS IS NOT THE FIRST OR LAST INCIDENT WITH THIS VEHICLE AND A RECALL NEEDS TO BE PUT OUT A.S.A.P BEFORE SOMEONE IS HURT OR KILLED.

Mileage: 64,090

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING, THE CHECK ENGINE, OIL, AND BATTERY SENSORS SUDDENLY ILLUMINATED. AFTER STOPPING THE VEHICLE AND TURNING THE ENGINE OFF, THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (KIA OF ABERDEEN, 4702 SW DR, ABERDEEN, TX 79606) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER WHERE IT WAS TOWED TO AN UNKNOWN DEALER. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE DEALER DID NOT DISCLOSE WHAT CAUSED THE ENGINE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD ASSIST WITH THE ENGINE REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT THE DEALER WAITING FOR A NEW ENGINE FOR OVER FOUR MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

ENGINE FAILURE WHILE DRIVING DOWN A MAJOR HIGHWAY IN HEAVY TRAFFIC. SAME ISSUE AS RECALLED ENGINES BUT KIA REFUSES TO ADDRESS THE ISSUE ON THIS VEHICLE.

Mileage: 92,000

WHILE DRIVING TO TUCSON FROM MESA ON INTERSTATE 10, MY ENGINE STARTED MAKING KNOCKING NOISES AND LOST POWER , THEREBY STALLING BY THE ROADSIDE. IT HAS 89,000 MILES ON AND HAS BEEN METICULOUSLY MAINTAINED WITH REGULAR OIL CHANGES. I TOWED IT TO MY MECHANIC WHO SAID THE VEHICLE HAD SUFFERED A CATASTROPHIC ENGINE FAILURE WITH METAL SHAVINGS FROM THE FAILED BEARING ALL VISIBLE ON OPENING THE VALVE COVER. HE SUGGESTED I CONTACT KIA TO SEE IF THIS ENGINE WAS PART OF THE RECALL SC 0147 WHICH IS A RECALL DUE TO THIS KIND OF FAILURE FROM A MANUFACTURING DEFECT. AFTER INVESTIGATING, KIA DENIED MY REQUEST STATING THIS PARTICULAR ENGINE WAS NOT UNDER RECALL AND THEREFORE COULD NOT HAVE SUFFERED THIS SAME DEFECT. THEY REFUSED TO TELL ME WHEN AND WHERE THE ENGINE WAS MANUFACTURED WAS MANUFACTURED, IN MY ATTEMPT TO LINK THE ENGINE WITH THOSE UNDER RECALL, JUST STATING IT WAS NOT PART OF THE RECALL. I THEREFORE HAVE TO MEET THE COST OF REPLACING A WHOLE ENGINE THAT MY MECHANIC BELIEVES SUFFERED THE SAME MANUFACTURING FAILURES AS THE THE ONES RECALLED. THIS IS NOT FAIR.

Mileage: 89,000

ENGINE HAD BEEN MAKING A NOISE (HUMMING AND GRINDING) WHEN VEHICLE WAS OPERATING BETWEEN 40MPH AND 60 MPH. BROUGHT TO KIA DEALER WHO STATED IT WAS THE NEW TIRES WE BOUGHT FROM MEINEKE. BROUGHT VEHICLE TO MEINEKE WHO SAID IT WAS NOT THE TIRES. WAS DRIVING VEHICLE AND WHILE EXITING HIGHWAY THE ENGINE SHUT OFF AND HAD TO PULL OFF TO THE SIDE OF THE ROAD UNDER 0 POWER. VEHICLE WOULD NOT START EVEN THOUGH THERE WAS STILL BATTERY POWER. VEHICLE WAS TOWED TO MEINEKE WHO TOLD ME THAT THERE WAS NO OIL IN THE ENGINE. WE HAD AN OIL CHANGE DONE IN MAY 2018 AT THE MILFORD CT KIA AND WAS NOT DUE FOR ANOTHER OIL CHANGE UNTIL OCTOBER 2018. THE VEHICLE HAD APPROXIMATELY 800 MORE MILES TO REACH THE 3000 MILE MARK FOR AN OIL CHANGE ALSO. I HAD THE VEHICLE TOWED TO MILFORD KIA WHO IS STILL EXAMINING THE ISSUE. KIA STATED THEY WOULD CHECK WITH KIA MOTORS TO ASCERTAIN IF THIS ISSUE IS COVERED BY A CURRENT ENGINE RECALL FOR 2013 KIA SONATAS.

Mileage: 113,000

DRIVING DOWN THE HIGHWAY AND CAR COUGHT FIRE. IF IT WASN'T FOR THE CAR NEXT TO US WHO SIGNALED TO PULL OVER WE WOULD HAVE BEEN TOAST.

Mileage: 75,000

THE CAR WAS TAKEN IN FOR A RECALL AND I WAS TOLD IT PASSED THE TEST , FOR NOW, BUT I NEED TO CONTINUE TO BRING IT IN PERIODICALLY FOR CHECKS. THEREFORE THE CAR IS POTENTIALLY DANGEROUS AND THE ENGINE COULD SEIZE WHILE DRIVING. NO ONE SHOULD BE FORCED TO DRIVE A CAR LIKE THAT AND THE RECALL IS NOT COMPLETE BUT YET THEY REFUSE TO REMEDY THE PROBLEM. IF THE CAR WAS SAFE, THEN IT WOULDN'T HAVE TO CONTINUE TO BE CHECKED FOR THE SAME PROBLEM. KIA KNOWS THERE IS A PROBLEM WITH THE MOTOR AND REFUSES TO FIX IT AND INSTEAD IS MAKING PEOPLE CONTINUE TO BRING THE CAR IN FOR FUTURE CHECKS. THE PROBLEM COULD STILL OCCUR WITHOUT ANY WARNING AS THEY KNOW THE ENGINE IS DEFECTIVE. THEY ARE USING DECEPTIVE PRACTICES AND PUTTING PEOPLES LIVES AT RISK. I AM STUCK WITH AN UNSAFE CAR AND IF I SELL IT, I WOULD HAVE TO DISCLOSE THAT TO THE NEW BUYER, TO DO OTHERWISE WOULD BE VERY WRONG, ALTHOUGH KIA DOESN'T SEEM TO THINK SO. I WAS QUOTED AN AMOUNT MUCH LOWER THAN THE TRADE IN VALUE BECAUSE OF IT.

KIA REFUSES TO REPLACE THE KNOWN DEFECTIVE ENGINE. MY HUSBAND TOOK THE CAR INTO THE DEALERSHIP FOR THE SC147 RECALL AND WAS TOLD IT PASSED, "FOR NOW" BUT IT WOULD HAVE TO CONTINUE TO BE CHECKED. KIA KNOWS THE ENGINE IS DEFECTIVE AND HAS PLACED MYSELF AND MY FAMILY IN AN UNSAFE AND POTENTIALLY LIFE THREATENING SITUATION AND I DON'T FEEL COMFORTABLE DRIVING IN A CAR WHERE THE ENGINE COULD SEIZE AT ANY TIME WITHOUT PRIOR NOTICE BECAUSE KIA KNOWS THE ENGINE IS DEFECTIVE BUT IS WAITING FOR IT TO FAIL THE TEST. THAT IS WRONG AND IT COULD HAPPEN PRIOR TO A PERIODIC RECHECK AND NO ONE IN THEIR RIGHT MIND WOULD FEEL COMFORTABLE DRIVING A VEHICLE LIKE THAT AND KIA IS USING DECEPTIVE PRACTICES BY REFUSING TO REPLACE THE ENGINE THAT IS KNOWINGLY DEFECTIVE. NOT ONLY THAT, BUT IN ORDER TO SELL THE VEHICLE ,WHICH WE NOW WANT TO DO BECAUSE WE DO NOT FEEL SAFE IN IT, WE WOULD HAVE TO INFORM THE POTENTIAL BUYER OTHERWISE IT WOULD BE NEGLIGENT NOT TO. A TRADE IN VALUE WAS GIVEN TO US THAT WAS WAY BELOW THE TRADE IN VALUE AND IT IS BECAUSE OF THE OPEN RECALL.

RECALL NOTICE FOR ENGINE AND ENGINE COOLING RECALL POWER TRAIN

I WAS TRAVELING DOWN A ROUTE 30 IN GREENSBURG, PA AT APPROXIMATELY 45 MPH. THERE WAS A SLIGHT CLICKING NOISE AND THEN SILENCE. NO NOISE. THE ENGINE LIGHT CAME ON. THE GAS PEDAL WOULD NOT WORK. THE POWER STEERING WOULD NOT WORK. I WAS ABLE TO COAST INTO THE MALL PARKING LOT. I HAD MY VEHICLE TOWED TO ALLWINE CURRY AUTO SEVICE, A LOCAL GARAGE, FOR EVALUATION. I WAS TOLD THAT THE ENGINE WAS SHOT AND THAT A USED ONE COULD BE INSTALLED FOR $3500. WE PURCHASED OUR VEHICLE USED FROM SMAIL KIA IN MAY 2017. WE HAVE OUR OIL CHANGED EVERY 6000 MILES. WE HAVE NOT HAD A OIL LIGHT COME ON OR ANY WARNING THAT THERE IS A PROBLEM.

Mileage: 105,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING FROM NEW JERSEY TO FLORIDA, THE CONTACT NOTICED THAT THE OIL LEVEL WAS LOW. THE CONTACT STOPPED TO ADD OIL TO THE VEHICLE. ONCE THE CONTACT ARRIVED IN FLORIDA, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER IN FLORIDA, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE REMAINED AT THE DEALER WITH POSSIBLE OIL AND ENGINE FAILURES. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT SHE WAS NOT INFORMED OF IT WHEN THE VEHICLE WAS PURCHASED IN JULY OF 2017. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,900.

Mileage: 78,900

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE BOTH NOTIFIED BUT COULD NOT OFFER A SOLUTION.*JS

WHILE DRIVING 60MPH. THE ENGINE STARTED TO LOOSE POWER AND THE ENGINE SEIZED CAUSING A CONNECTING ROD TO BE EJECTED OUT OF THE BOTTOM OF THE ENGINE. THE VEHICLE HAD 29,200 MILES ON IT. THIS IS THE 2.4 ENGINE. NOT THE THETA ENGINE, BUT THE SAME BOTTOM END AS THE THETA ENGINE!!

Mileage: 29,200

PCM RECALL. VEHICLE STALLS AT STOPS AND SLOWING OF VEHICLE. AUGUST 6 TURNED OFF ENGINE WOULD NOT RESTART AFTER PARKING IN DRIVEWAY AND TURNING ENGINE OFF. AUGUST 4 AND 5, 2018 VEHICLE STALLED WHEN I WAS COMING TO A STOP ON THE ROAD IN TOWN.

Mileage: 85,812

SPONTANEOUS VEHICLE FIRE. TRAVELING ON US-27 IN FLORIDA, STOPPED AT RED LIGHT AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD, PROCEEDED THROUGH THE LIGHT ONCE IT TURNED GREEN TO GET TO THE SIDE OF THE ROADWAY WHEN SMOKE STARTED THROUGH THE VENTS AND FLAMES CAME OUT FROM UNDER THE HOOD AS WELL. CAR BECAME DISABLED AND 3 OF US JUMPED OUT AND RAN DOWN THE ROAD, AWAY FROM THE CAR. THE ENTIRE CAR WENT UP IN FLAMES IN A MATTER OF SECONDS FROM EXITING.

Mileage: 5

MY 2013 KIA SORENTO WITH A THETA 2.4 LITER ENGINE EXPERIENCED COMPLETE ENGINE FAILURE AT 63,000 MILES; ON TUESDAY 3/21/17. WHEN MY ENGINE FAILED/HEARD LOUD ENGINE NOISES I WAS DRIVING ON HIGHWAY I-10 NORTH IN TUCSON AZ RUSH HOUR TRAFFIC, I HAD TO COAST OVER IMMEDIATELY TO THE SIDE OF THE HIGHWAY, VERY DANGEROUS LUCKY NO ACCIDENT. I UNCOVERED IMPORTANT INFORMATION ABOUT KIA THETA 2.4 LITER ENGINE PROBLEMS. SPOKE TO KIA CERTIFIED MASTER TECHNICIAN; MORGAN THAT TOOK APART MY ENGINE FOR WARRANTY EVALUATION. HE SAID THEY HAVE BEEN SEEING THIS ENGINE PROBLEM; IT'S FAILURE OF THE #3 CYLINDER CONNECTING ROD, FEELS IT'S AN ENGINEERING MISTAKE, THE PORT SIZES FOR THE OIL FLOW ARE NOT SIZED PROPERLY, CAUSING INSUFFICIENT OIL FLOW OVERTIME AND COMPLETE ENGINE FAILURE. MY ENGINE LOOKED BRAND NEW, THERE WAS NO SLUDGE BUILD UP, AND THE OIL PUMP LOOKED BRAND NEW AS WELL. I HAVE ATTACHED PICTURES FOR PROOF. THERE WERE VERY SMALL BRONZE COLORED METAL FLAKES IN THE OIL PAN; HE SAID IT WAS LIKE PANNING FOR GOLD IN THE OIL PAN. THE METAL FLAKE EROSION DIDN'T HAPPEN OVERNIGHT THIS WAS SLOWLY HAPPENING WITH EVERY MILE BEING DRIVEN; THE METAL FROM THE CONNECTING ROD BEARINGS ERODED OVERTIME IN SMALL METAL FLAKES AND COLLECTED IN THE OIL PAN. I HAD PEORIA KIA IN PEORIA, AZ DO MY LAST WARRANTY INSPECTION & MAINTENANCE SERVICE/OIL CHANGE ON MY 2013 KIA SORENTO IN DECEMBER 2016. I ESPECIALLY ASKED THE SERVICE ADVISOR TO CHECK OUT EVERYTHING INCLUDING THE ENGINE BEFORE THE 60,000 MILE SECOND OWNER POWERTRAIN WARRANTY WAS ABOUT TO EXPIRED. KIA KNEW ABOUT THE NUMEROUS PAST WARRANTY CLAIMS ON THIS 2.4 LITER ENGINE, A QUICK OIL ANALYSIS WOULD HAVE SHOWN METAL DEBRIS PARTICULATES IN THE OIL, INDICATING A SERIOUS ENGINE PROBLEM DEVELOPING. THE METAL SHAVINGS COLLECTING IN THE OIL PAN THAT SHOULD HAVE BEEN DETECTED BEFOREHAND.

Mileage: 63,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO KIA OF EAST SYRACUSE (6717 MANLIUS CENTER RD, EAST SYRACUSE, NY 13057, (315) 701-5898), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,155.

Mileage: 50,155

VIN IS [XXX] 2009 KIA RIO 5 SX- AFTER DRIVING TO SAN DIEGO AND BACK TO PORTLAND OR, OUR ENGINE BEGAN TO PUTTER AND HAD ISSUES ACCELERATING AND SMELLED LIKE IT WAS ON FIRE. WE ALSO NOTICED A RATTLING SOUND THAT INCREASINGLY GOT LOUDER. ONCE HOME THE ENGINE LIGHT CAME ON SO WE TOOK IT TO THE SHOP WE GET ALL OF MAINTENANCE DONE AND THEY SAID THAT THEY SPOKE TO KIA AND FROM WHAT THEY SEE AND HEAR, WE WILL NEED TO GET A NEW ENGINE. THEY EVEN SAID THEY WOULD NOT WORK ON THE ENGINE DUE TO LIABILITY CONCERNS. I THEN CALLED A KIA DEALERSHIP AND THEY SAID IT SOUNDS LIKE I NEED A KNEW ENGINE, EVEN WITH OUT BRINGING IT TO THEM. THEN I TOOK IT TO THE KIA DEALERSHIP I PURCHASED IT FROM. THEY SAID IT WOULD COST ABOUT 500 BUCKS TO HAVE THE SHOP OPEN THE ENGINE UP BUT FROM THE SOUNDS AND SMELL THEY SAID I WILL NEED TO GET A NEW ENGINE. KIA HAS STATED THAT MY CAR IS OUT OF WARRANTY AND THAT THE ENGINE IS NOT THE ONE THAT WAS RECALLED AND IN A LAWSUIT ALREADY. THE ISSUE WITH THAT ENGINE IS THE SAME AS MY ENGINE NOW. A CAR THAT HAS BEEN MAINTAIN RELIGIOUSLY BY THE OWNERS MANUAL AND IS ONLY 5 YEARS OLD OF WHICH I OWNED IT FOR 2 OF THOSE YEARS, WITH 125874 MILES SHOULD NOT FAIL LIKE THIS. I HAVE BEEN TRYING TO WORK WITH KIA CORPORATE BUT THEY KEEP COMING BACK WITH I WILL NEED TO PAY FOR THE NEW ENGINE BECAUSE THE FAILURE WAS DUE TO POOR MAINTENANCE (NOT TRUE) AND BECAUSE THE ENGINE I HAVE IS NO LONGER BEING MADE OR USED BY KIA. THE COST IS BETWEEN 5000 AND 10000 DOLLARS AND THEIR GOOD WILL OFFER WAS TO PAY 1200 OF THAT. THEY HAVEN'T EVEN OPENED UP THE ENGINE TO FIND OUT WHATS WRONG.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 125,874

LESS THAN 3000 MILES AFTER KIA DID A OIL CHANGE COVERED UNDER WARRANTY FOR ENGINE RECALL DID I FIND OUT THAT MY ENGINE WAS COMPLETELY OUT OF OIL. THE DEALERSHIP TOOK MY VEHICLE AND AFTER 3 MONTHS A NEW ENGINE WAS PUT IT. I GOT THE VEHICLE BACK STILL EXPERIENCING PROBLEMS WITH THE VEHICLE ROUGH IDLING, PROBLEMS ACCELERATING AND SPUTTERING WHILE DRIVING.

Mileage: 112,000

DRIVING AUTO ON I-75 SOUTH NEAR FT. MYERS, FL, CAR ENGINE SPONTANEOUSLY CAUGHT FIRE. ENTIRE AUTO BURNED TO NOTHING BUT METAL. BOTH MYSELF AND MY WIFE WERE ABLE TO OPEN THE DOORS AND GET OUT ALTHOUGH ALL POWER WAS LOST AS WE WERE PULLING OVER THE SIDE OF THE HIGHWAY. WITHIN FOUR MINUTES THE CAR WAS COMPLETELY ENGULFED IN FIRE.

Mileage: 57,000

ENGINE SEIZED UP WHILE DRIVING ON THE HIGHWAY CAUSING ME TO HAVE TO DANGEROUSLY CROSS OVER ALL LANES TO THE SHOULDER OF THE ROAD. AFTER GETTING IT TOWED AND LOOKED AT BY MECHANICS IN TWO DIFFERENT LOCATIONS I WAS TOLD THAT THE ENGINE NEEDED TO COMPLETELY BE REPLACED. KIA SAID THEY WOULD NOT REPLACE THIS EVEN THOUGH THE CAR IS A 2013 WITH 61,947 MILES ON IT

Mileage: 61,947

WHILE DRIVING CAR HOME FROM A SHORT TRIP, WE STARTED NOTICING A NOISE THAT SEEMED TO SOUND LIKE A SMALL MUFFLER LEAK. NO LOSS OF POWER OR ANY WARNING LIGHTS WERE APPARENT AT ALL. CONTINUED DRIVING THINKING I COULD HAVE THE HOLE IN MUFFLER FIXED THE NEXT DAY. AFTER TRAVELING SOME 30 MILES TO OUR EXIT, GETTING OFF THE ENTER STATE, THE CAR STALLED, STILL NO WARNING LIGHTS INDICATING ANYTHING WAS WRONG, . THE CAR RESTARTED AND I CONTINUED TO DRIVE HOME UNTIL IT STOPPED AGAIN. I CALLED FOR ROAD ASSISTANCE AND HAD IT TOWED TO MY MECHANIC.

Mileage: 150,000

MY FAMILY HAD JUST RETURNED FROM A NORTH CAROLINA VACATION ON WHICH WE TRAVELED IN OUR KIA SORRENTO ON THE 23RD OF JUNE. WE HAD BEEN DRIVING ON MAJOR INTERSTATES WITHOUT THE SLIGHTEST THOUGHT THAT OUR KIA WAS POSSIBLY UNSAFE TO DRIVE. MORE RECENTLY ON THE 29TH OF JUNE, I JUST INSISTED THAT MY 19-YEAR-OLD DAUGHTER TAKE MY KIA TO NEW JERSEY BECAUSE I FELT THAT MY CAR WAS A BETTER CHOICE THAN HER OLDER MODEL FORD RANGER TO GO ON THAT LONG TRIP. IT WAS ONLY A FEW HOURS AFTER SHE RETURNED HOME ON JUNE 30, 2018, THAT I WAS DRIVING MY HUSBAND AND TWO CHILDREN TO A GRADUATION PARTY NOT FAR FROM MY HOME WHEN THE CAR STOPPED WORKING WHILE I WAS OPERATING THE VEHICLE. LUCKILY, I WAS ABLE TO STEER IT OFF OF THE ROAD WITH GREAT EFFORT AND WITHOUT ANY INCIDENT OR HARM TO MY FAMILY. I AM VERY UPSET OVER THE INCIDENT THAT OCCURRED. ON MONDAY, MY HUSBAND SPOKE WITH THE DEALERSHIP WHERE I PURCHASED MY CAR, AND HE FOUND OUT ABOUT A RECALL ON THE ENGINE. NEEDLESS TO SAY, I AM INFURIATED! I RESEARCHED THE RECALL AND SAW THAT ON YOUR WEBSITE THAT THE RECALL DATE IS 3/31/2017. I DO NOT FEEL THAT IT IS MY RESPONSIBILITY TO RESEARCH RECALLS. I HAVE MY VEHICLE REGULARLY SERVICED AND INSPECTED AT MY KIA DEALER OR ONE OF ITS OTHER AFFILIATED DEALERSHIPS AND AT NO TIME WAS I INFORMED THAT THIS RECALL WAS IN EFFECT. THIS RECALL HAS BEEN ISSUED FOR OVER A YEAR, AND I WAS NOT AWARE OF THE RECALL. IT SHOULD BE THE MISSION OF ANY AUTOMOTIVE COMPANY TO ENSURE THE SAFETY OF THE CUSTOMERS THAT PURCHASE THEIR PRODUCTS INCLUDING VIGILANT NOTIFICATION EFFORTS REGARDING RECALLS THAT COULD PUT DRIVERS IN LIFE-THREATENING SITUATIONS. I FEEL THAT KIA HAS NOT PUT FORTH THEIR BEST EFFORT TO ENSURE THE SAFETY OF MY FAMILY. WHEN I CALLED KIA, I WAS TOLD THAT THERE WAS ONE MAILING AND NO FOLLOW UP WAS CONDUCTED. I DID NOT RECEIVE THE NOTICE IN THE MAIL. MY CAR IS AT A KIA DEALER WAITING FOR AN ENGINE.

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE. THE VEHICLE WAS TAKEN TO HUFFINES KIA MCKINNEY (1201 N CENTRAL EXPY, MCKINNEY, TX 75070, (888) 450-2260), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

103,000 MILES ON MY 2013 KIA. I'M DRIVING AT ABOUT 40 MPH ON THE INTERSTATE DURING RUSH HOUR TRAFFIC. THE CAR DIES. AFTER HAVING IT TOWED AND INSPECTED, THE DIAGNOSIS IS, "SEIZED ENGINE". AFTER DROPPING THE OIL PAN, PIECES OF BEARINGS AND METAL SHAVINGS ARE EVERYWHERE. THIS SOUNDS TO ME EXACTLY WHAT KIA HAS RECALLED THOUSANDS OF CARS FOR. WHY ISN'T MY KIA UNDER RECALL? FOR SUCH A NEW CAR TO HAVE AN ENGINE SEIZURE FROM WORN OUT BEARINGS SEEMS LIKE A FAULTY BUILD.

Mileage: 103,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PITRE KIA OF LAS CRUCES (955 S VALLEY DR, LAS CRUCES, NM 88005, (575) 524-7721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AT 130,288 MILES 08/31/16 VEHICLE WAS SPUTTERING AND LAGGING WHILE DRIVING BUT NO CHECK ENGINE LIGHT ON. KIA DEALERSHIP REPLACED CAMSHAFT ASSEMBLY AND CHARGED ME $2390. ON 06/26/17 AT 155,278 MILES SIMILAR PROBLEMS WITH VEHICLE SPITTING AND SPUTTERING BUT NO ENGINE LIGHT ON. DEALERSHIP COULD NOT DUPLICATE THE PROBLEMS ON A TEST DRIVE. ON 07/18/17 AT 155,872 MILES ENGINE LIGHT CAME ON. VEHICLE SPITTING AND SPUTTERING AGAIN. METAL FOUND IN OIL AND IN FILTER. DEALER SUGGESTED REPLACING ENGINE DUE TO BEARING WEAR CAUSING CVVT AND OCV STICKING. RECALL WAS DONE ON OTHER SORENTO'S, BUT MY SX V6 HAS HAD THE SAME ENGINE FAILURE AND THE DEALER TOLD ME THERE WAS NO RECALL ON MY SORENTO. MY KIA HAS SAT UNDRIVEABLE FOR ALMOST A YEAR. I HAD MY VEHICLE OIL CHANGED AT THE DEALERSHIP WITHOUT FAIL AND ONLY DROVE HIGHWAY MILES TO AND FROM WORK. I HAVE EACH OF THESE SERVICE DEPARTMENT INVOICES FROM DEAN MCCRARY KIA IN HATTIESBURG MS.

Mileage: 130,288

RECALL 2013 KIA SORENTO VEHICLES ENGINE KNOCKING SOUND

Mileage: 145,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. AFTER STOPPING AND CHECKING UNDER THE HOOD, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO KOONS KIA (9610 REISTERSTOWN RD, OWINGS MILLS, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

DRIVING DOWN THE ROAD IN DOWNTOWN READING AND THE ENGINE SEIZED. TOWED THE VEHICLE TO A LOCAL GARAGE AND DETERMINED THE ENGINE SEIZED. TOWED TO A KIA DEALERSHIP AND THEY ARE ONLY WILLING TO DISCOUNT 1000 FOR A NEW ENGINE REPLACEMENT. THIS IS THE 2ND KIA WE HAVE HAD AN ENGINE SEIZE UP. APPROXIMATELY 2 WEEKS EARLIER WE HAD A 2015 KIA SPORTAGE THROW A ROD THROUGH THE ENGINE. KIA IS TAKING RESPONSIBILITY FOR REPAIRING THE VEHICLE, TOWING AND RENTAL CARE ON THIS VEHICLE. APPARENTLY THERE IS A DEFECT IN THEIR ENGINE DESIGN. OTHER 2013 KIA ENGINES HAVE BEEN RECALLED AND WE ARE WONDERING WHY THIS PARTICULAR ONE IS NOT COVERED IN THE RECALL. I HAVE NOT RECEIVED A RECALL NOTICE FOR EITHER VEHICLE.

Mileage: 84,000

PURCHASED THE SORENTO FEBRUARY 2017, AND HAD NOTICED A MISS IN IT IN NOVEMBER. SOMETIME IN MARCH, THE VEHICLE WAS DOWN TO ABOUT A QUARTER OF A TANK OF GAS AND IT STARTED JERKING VERY BADLY AND LOSING POWER.

Mileage: 149,000

WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE ENGINE SUDDENLY STOPPED RUNNING. NO NOISE, NO WARNING, JUST CEASED OPERATING. OUR MECHANIC HAS DETERMINED THAT THE ENGINE HAS LOCKED UP. HE CHECKED RECALL ON 2013 KIA SORRENTO'S AND SOME 2013 MODELS HAD EXTENDED WARRANTIES GIVEN DUE TO THIS ISSUE. I HAVE BEEN INFORMED THAT MY VEHICLE HAS NO RECALL. I WANT TO MAKE SURE OF THIS, AND EDUCATE OTHERS THAT MAY SUFFER THE SAME ISSUE WITH THIS MODEL. NOW IT IS IN NEED OF A NEW ENGINE.

Mileage: 117,000

WHILE DRIVING AT ABOUT 60 MPH, IN DRIVE, MY ENGINE STARTED KNOCKING AND IT APPEARED TO BE A ROD OR CRANKSHAFT BEARING. DROVE TO KIA DEALER AND THEY SAID THAT I WOULD NEED A NEW ENGINE. I WAS TOLD IT WAS NOT COVERED BY WARRANTY BECAUSE I WAS THE SECOND OWNER. I HAVE REGULAR OIL SERVICE CHANGES AND THE CAR'S MILEAGE IS ABOUT 56,000. IT IS STILL AT THE DEALERS YARD. WE BOUGHT THE CAR IN 2013 WITH ONLY ABOUT 11,000 MILEAGE.

Mileage: 56,000

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE FAILURE DUE TO SLUDGE BUILD-UP. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD *CN

AT 89K MILES, I WAS DRIVING APPROXIMATELY 65 MPH ON AN INCLINE ON VACATION 700 MILES FROM HOME, I HEARD A BUNCH OF NOISE COMING FROM UNDERNEATH THE VEHICLE. ALL THE LIGHTS ON THE DASH LIT UP AND ENGINE STALLED. I COASTED ACROSS 2 LANES OF TRAFFIC AND CAME TO A STOP ON THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO THE CLOSEST MECHANIC FOR INSPECTION. THE ROD HAD BLOWN A HOLE IN MY ENGINE WITH NO PRIOR INDICATION THAT ANYTHING WAS WRONG WITH THE VEHICLE. I CALLED KIA CONSUMER AFFAIRS WHO TOLD ME TO HAVE THE CAR TOWED TO A KIA DEALERSHIP FOR INSPECTION WHICH I DID. THE COST FOR REPAIR IS $10K , KIA STATES THAT MY 2.4L ENGINE IS NOT PART OF THE RECALL OR AFFECTED ENGINES. MY CAR HAS BEEN MAINTAINED AND THE OIL WAS CHANGED BEFORE WE LEFT ON THIS TRIP. BOTH THE SERVICE MANAGER AT KIA AND THE MECHANIC AT THE OTHER SHOP SAY THAT THIS SCENARIO IS CONSISTENT WITH THE OTHER ENGINE FAILURES THAT ARE INCLUDED IN THE RECALL. THE LOWER BLOCK IS IN FACT EXACTLY THE SAME ENGINE. HEATHER FROM KIA TOOK MY ORIGINAL CASE INFORMATION (4/04) AND SAID I WOULD HEAR BACK. TWO DAYS LATER I CALLED AGAIN AND SPOKE WITH HELENA WHO ALSO SAID SHE WOULD WORK ON IT AND CALL ME BACK. SHE ALSO SAID THIS VIN WAS NOT INCLUDED IN RECALL "YET". 7 DAYS LATER AND NO RESPONSE, I CALLED AGAIN. THIS TIME THE REP TOLD ME THAT HELENA HAD TRIED TO CALL ME AND BECAUSE I DIDN'T ANSWER THE PHONE, SHE CLOSED MY CASE. THIS IS A COMPLETE LIE, I HAVE MY PHONE WITH ME 100% OF THE TIME AND HAVE BEEN ANXIOUSLY AWAITING A CALL. DO THEY NOT REALIZE CALLER ID IS AVAILABLE FOR A RECORDS CHECK? THEY HAVE SUPPOSEDLY REOPENED MY CASE AND I SHOULD HEAR BACK IN 48 HOURS. NO VEHICLE SHOULD HAVE AN ENGINE FAILURE AT 89K MILES. KIA MADE MONEY ON THE SALE OF ALL OF THESE VEHICLES AND NOW THEY ARE MAKING MORE MONEY ON CUSTOMERS HAVING TO BUY NEW ENGINES AT $10K? THEY WILL BE HEARING FROM AN ATTORNEY IF THIS IS NOT RESOLVED.

Mileage: 89,440

MY SORENTO OVERHEATED AND I STOPPED THE SORENTO RIGHT AWAY . I TOWED IT TO MY KIA DEALER AND THEY TOLD ME I NEEDED A NEW ENGINE BECAUSE THE HEAD GASKETS WERE BLOWN. I DON'T UNDERSTAND HOW MY 2013 SORENTO THAT I PURCHASED NEW ALREADY NEEDED A NEW ENGINE. I HAD TAKEN IT TO TWO KIA DEALERS AND THEY WERE RUDE ABOUT THE ENTIRE SITUATION AND BLAMED ME FOR THE DAMAGE OF THE VEHICLE. THIS HAPPENED MARCH OF 2017 AND I AM NOW READING THE RECALLS FOR THE SORENTO AND THERE ARE RECALLS FOR THE ENGINE SEIZING BUT I DON'T UNDERSTAND WHY MY SORENTO ISN'T ONE OF THE CARS BEING RECALLED IF MY CAR JUST SEIZED UP OUT OF NOWHERE AND A MONTH PRIO TO THE INCIDENT I HAD AN OIL CHANGE AND EVERYTHING WAS FINE .

Mileage: 93,000

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

Mileage: 45,000

MY CAR HAS WORKED FINE UP UNTIL THE VERY MOMENT THIS OCCURRED. I WAS DRIVING ON THE HIGHWAY AT 60 MPH WHEN IT STARTED MAKING CLICKING NOISES. IT BECAME VERY HARD AND HEAVY TO DRIVE. NOT MORE THAN 15 MILES LATER I WAS ABLE TO EXIT AND THE MOMENT I TURNED RIGHT THE ENGINE BEGAN TO SHAKE, THE POWER STEERING NO LONGER WORKED, AND THE CAR SHUT OFF. THANK GOODNESS I WAS ABLE TO GLIDE INTO A PARKING LOT OR A MAJOR ACCIDENT AND INJURIES COULD HAVE OCCURRED. THERE ARE METAL SHAVINGS IN MY OIL AND THE BEARING COMPLETELY FELL OUT OF MY CAR. I WENT BACK TO PICK UP ALL THE PIECES (SEE PICTURE ATTACHED) NO ENGINE LIGHT HAS EVER COME ON. I HAVE NEVER MISSED AN OIL CHANGE. THIS CAR IS ONLY 6 YEARS OLD WITH 67,000 MILES ON IT. KIA IS CLAIMING MY CAR IS NOT ONE THAT IS IN THE ENGINE RECALL.

Mileage: 67,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUNSET KIA OF VENICE, 1179 US HIGHWAY 41 BYP S, VENICE, FL 34285) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY PART WAS INSTALLED INCORRECTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO KIA OF VENICE (1179 US HIGHWAY 41 BYP S, VENICE, FL 34285) WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THE O2 SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED, AND THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 13658651. THE FAILURE MILEAGE WAS 48,899.

Mileage: 48,899

ENGINE ON VEHICLE LOCKED UP WHILE DRIVING ON THE INTERSTATE DOING 75 MPH WITH NO WORRIES OR INDICATION THAT SOMETHING WAS WRONG

Mileage: 71,000

THE NHTSA.DOT.GOV SITE SAYS THERE ARE ZERO RECALLS FOR MY CAR. THIS IS NOT TRUE. MY CAR HAD AN ENGINE RECALL IN JUNE OF 2017 WHICH HAS NOT BEEN SATISFIED. THEY NOW SAY THERE IS NOTHING WRONG WITH MY ENGINE.

CAR RECALLED DUE TO DEFECTIVE MANUFACTURING PROCESS LEAVING METAL SHAVINGS IN ENGINE. TOOK TO DEALER OCT 2017 AS DIRECTED. DEALER CHANGED OIL AND REPORTED NO PROBLEM. CAR WAS SERVICED REGULARLY AND RAN NO PROBLEM OCT 17 UNTIL FEB 15 2018. NO ENGINE WARNING LIGHT ACTIVATED EVER BUT ENGINE SEIZED WHILE DRIVING IN 4 LANE TRAFFIC DURING RUSH HOUR TRAFFIC. DANGEROUS PUSH CAR ACROSS MULTIPLE LANES WITH GOOD SAMARITAN HELP. CAR TOWED TO DEALER. AT MY EXPENSE. NO CAR NOW FOR 4 DAYS. DEALER (KIA BERWYN IL.) NOT RETURNING PHONE CALLS. DEALER EVIDENTLY DID NOT CHECK FOR METAL SHAVINGS IN SYSTEM AT TIME OF RECALL. CAR SEIZING AND SMOKING WHILE GOING 40 MPH WAS A MAJOR SAFETY HAZARD. DEALER SERVICE EMPLOYEE DID NOT MENTION THE SAFETY RECALL IN 2017 & FACT WE COMPLIED AS INSTRUCTED. HAVE BEEN READING BLOG POSTS REGARDING SIMILAR PROBLEMS NOT BEING HONORED BY KIA AND I NOW KNOW ABOUT THREATENED CLASS ACTION LAW SUIT. IF KIA WILL NOT RETURN MY CALLS & REPLACE ENGINE AT NO COST I WILL SEEK LEGAL REMEDY. PLEASE ADVISE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mileage: 150,000

THE ENGINE SEIZE WHILE DIVING AND IS NOT THE MODEL RECALL ON 17V224000

Mileage: 146,000

WHEN SHARPLY TURNING RIGHT INTO A PARKING SPOT THERE IS LOUD KNOCK SEEMINGLY COMING FROM UNDER THE HOOD. I CHECKED THIS SITE FOR ANY RECALL NOTICES AND READ THE FOLLOWING RECALL: NHTSA RECALL NUMBER: 17V-224, RECALL DATE: MARCH 31, 2017, MANUFACTURER RECALL NUMBER: SC147 WHICH EFFECTS THIS SORT OF ISSUE. I HAVE NEVER RECEIVED ANY NOTICES FROM KIA INFORMING ME OF THIS SAFETY HAZARD OR AN OPPORTUNITY TO HAVE IT FIXED.

Mileage: 75,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO SUNSET KIA OF BRADENTON (4770 14TH STREET WEST, (US41), BRADENTON, FL 34207, (941) 752-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED DUE TO METAL SHAVINGS THAT WERE FOUND IN THE ENGINE UPON INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED THAT A USED ENGINE WOULD BE PROVIDED FOR THE REPLACEMENT; HOWEVER, A LABOR CHARGE WOULD BE ASSESSED FOR THE REPAIR. THE CONTACT WAS PROVIDED CASE NUMBER: 12622086. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

CAR HAS BEEN COMPLETELY FINE. DRIVING HOME ALL OF A SUDDEN I HEAR A LOUD NOISE AND FEEL VIBRATION. HAD A MECHANIC CHECK THE VEHICLE OUT AND THE ENGINE ROD IS MESSED UP. I NEED A NEW ENGINE. GOING 60MPH

Mileage: 105,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE OIL WARNING INDICATOR ILLUMINATED IMMEDIATELY AFTERWARDS. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER (BILL DODGE KIA IN SACO, MAINE) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE SAME DEALER A MONTH PRIOR FOR AN ENGINE EVALUATION AS PER THE MANUFACTURER'S RECALL NOTIFICATION. DURING THAT TIME, THE CONTACT WAS INFORMED THAT THE ENGINE WAS FINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 112611205 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCOMPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

ENGINE FAILED AT 82,000.00 MILES. THIS IS THE 2.4L I-4 MPI ENGINE THAT IS NOT INCLUDED IN THE RECALL. VEHICLE IS AT DEALER AWAITING REPLACEMENT ENGINE. TECHNICIAN STATES THAT THE FAILED ENGINE PART IS IDENTICAL TO THE GDI THAT WHICH WAS RECALLED. IT HAS BEEN A MONTH AND DEALER CANNOT GIVE TIMETABLE ON THE REPAIR. JUST THAT THE ENGINE IS ON ORDER. COME ON KIA GET YOUR ACT TOGETHER ON THIS. BEFORE THIS INCIDENT THIS WAS THE BEST VEHICLE I HAVE EVER OWNED.

Mileage: 82,000

AROUND 4:30AM (STILL DARK OUTSIDE) I WAS ON MY WAY TO WORK, MY ENGINE WAS MAKING KNOCKING SOUNDS AND I STARTED TO GET OFF ON AN EXIT, ALL OF THE SUDDEN IT SEEMED AS IF EVERY LIGHT ON THE DASHBOARD CAME ON, THE OIL CHANGE LIGHT AND SOME SIGNS I'VE NEVER SEEN BEFORE LIGHTED UP, THE CAR WENT DEAD AND CAME BACK ON INSTANTLY, THE STEERING WHEEL LOCKED AND I COULD NO LONGER ACCELERATE ALMOST CAUSING A MAJOR CAR ACCIDENT. I TURNED MY HAZARDS ON AND REMAINED IN THE MIDDLE OF AN EXIT UNTIL HELP ARRIVED AND WAS ABLE TO PUT MY CAR IN NEUTRAL AND PUSH MY VEHICLE BUMPER TO BUMPER TO THE SIDE OF THE ROAD.

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE RAPIDLY SLOWED DOWN AND THE CONTACT MERGED TO THE SHOULDER OF THE ROAD IN ORDER TO AVOID AN ACCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. VEHICLE WAS TOWED TO THE DEALER (BOB MOORE KIA LOCATED: 7340 NW EXPY, OKLAHOMA CITY, OK 73132). THE TECHNICIAN DIAGNOSED THE FAILURE AS THE ENGINE. THE MANUFACTURER WAS CONTACTED AT 1-800-333-4542. THE CONTACT STATED THE MANUFACTURER OFFERED NO FURTHER ASSISTANCES. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

TOTAL ENGINE FAILURE 2013 KIA SORENTO. WAS TRAVELING ALONG HIGHWAY AT 55 MPH, VEHICLE SUDDENLY SHUDDERED AND STALLED. COASTED IT TO THE SIDE OF THE ROAD AND VEHICLE WOULD NOT START SO HAD IT TOWED TO DEALER. WAS ADVISED TODAY THERE WAS MAJOR INTERNAL ENGINE DAMAGE REQUIRING A REPLACEMENT ENGINE. SUV ONLY HAS 78,000 MILES ON AND IS NOT COVERED UNDER KIA 100,000 MILE WARRANTY DUE TO THE FACT I AM SECOND OWNER AND NOT ORIGINAL OWNER.

Mileage: 78,000

VEHICLE EXPERIENCED MECHANICAL ENGINE FAILURE AND IMMEDIATE REDUCTION IN POWER WHILE DRIVING AROUND 30 MPH UP HILL. FAILURE AT A HIGHER SPEED OF TRAVEL, COULD HAVE RESULTED IN SIGNIFICANT DANGER TO OCCUPANTS. THIS VEHICLE WAS EQUIPPED WITH THE 2.4L MPI ENGINE, WHICH FAILED IN A WAY CONSISTENT WITH THE RECALLED FAILURE OF THE 2.4L GDI VERSION. BELIEVE KIA IS UNDER-REPRESENTING THE SCOPE OF ENGINE PROBLEMS IN THE CURRENT RECALL CAMPAIGN. THE ENGINES ARE FAILING IN THE REGION OF CONNECTION ROD BEARINGS AND LOWER BLOCK, WHILE THE MAIN DIFFERENCE BETWEEN THE MPI AND GDI VERSIONS OF THE ENGINE ARE IN THE UPPER PORTION OF THE ENGINE INVOLVING FUEL INJECTION. BELIEVE THE MPI VERSION SHOULD BE INVESTIGATED FOR CONTAINING IDENTICAL OR VERY SIMILAR FAILURE MODES AND MANUFACTURING DEFECTS, AS THEY ARE INDEED THE SAME ENGINE FAMILY WITH MANY SHARED COMPONENTS.

Mileage: 53,812

I HAVE A 2013 KIA SORENTO WITH 103000 MILES AND I'M THE 2ND OWNER, I THINK, AND HAVE HAD IT FOR 7 MONTHS. CHANGED THE OIL REGULARLY AND NO ENGINE OR WARNING LIGHTS WERE ON. I WAS DRIVING ON THE HIGHWAY AT 75 MPH AND THE ENGINE STALLED. I WAS ABLE TO PULL OVER SAFELY. STARTED THE SORENTO AGAIN AND THE ENGINE WAS MAKING A LOUD NOISE. HAD TO HAVE IT TOWED 40 MILES TO MECHANIC WHO SAID THE ROD BEARING WAS THE BLAME AND THE DEBRIS FROM THAT CAUSED EXTENSIVE DAMAGE TO THE VEHICLE. CONTACTED KIA 3 TIMES AND SPOKE TO SUPERVISORS, BUT THEY SAID MY ENGINE / VIN # WAS NOT COVERED UNDER THE RECALL AND THAT IT WAS UP TO ME TO GET FIXED. $7000.00 !!

Mileage: 103,000

MY CAR IS USING OIL TOOK IT TO KIA DEALER AND THEY SAID IT HAD 5 RECALLS ON IT AFTER THEY HAD THE SAID TO DRIVE IT FOR 500 MILES IF IT STILL USES OIL CALL THEM BACK I DID AND THEY SAID THEIR WAS NOTHING THEY COULD DO FOR ME I EVEN BOUGHT EXTRA IMANI TAN EVEN INSURANCE THAT THEY SAY WILL NOT COVER THE MOTOR THEY WANT ME PAY 1000 DOLLARS FOR THEM TO TEAR IT DOWN TO SEE IF IT IS MY FAULT OR THEIR AND UP BACK TOGETHER WITH THE SAME USE PARTS I DID NOT GET ANY NOTICES FOR ANY OF THEY RECALLS THEY FIXED

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE SAFETY RECALL ISSUED. *LD THE CONSUMER STATED KNOCKING NOISE COULD BE HEARD FROM THE ENGINE. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CONSUMER STATED THE DEALER REFUSED TO REPAIR THE ENGINE UNDER THE RECALL. UPDATED 11/07/2017*JS

ON OCTOBER 6TH, I WAS COMMUTING HOME FROM WORK AND MY VEHICLE STARTED MAKING NOISE UPON ACCELERATION THAT SOUNDED LIKE SOMETHING WAS LOOSE. ONCE I ARRIVED AT MY HOUSE, I NOTICED A KNOCKING SOUND AS I PUT MY VEHICLE IN PARK. OUT NEAREST KIA SERVICE DEPARTMENT IS NOT OPEN ON SATURDAYS SO I TOOK IT TO A NEARBY MECHANIC. THEY DETERMINED THERE WAS A BEARING ISSUE AND I WOULD HAVE TO REPLACE THE ENGINE. THEY HAD A DIFFICULT TIME GIVING ME A COMPLETE ESTIMATE BECAUSE THEY HAD TROUBLE FINDING ALL PARTS NEEDED. I CONTACTED KIA ON MONDAY AND ASKED IF THEY COULD HELP ME AS I WAS JUST A BIT OVER THE 100,000 WARRANTY. THEY SUGGESTED I CALL KIA AND SPEAK TO A CUSTOMER SERVICE REP AND OPEN A CASE WITH THEM. I OPENED A CASE AND THEY SUGGESTED I BRING MY CAR INTO KIA FOR A DIAGNOSTIC. I BROUGHT IT IN ON TUESDAY AND THEY CONFIRMED THERE WAS A BEARING ISSUE AND THE ENGINE WOULD NEED TO BE REPLACED. I WAS QUOTED $7,700 BEFORE TAX FOR A RE-MANUFACTURED ENGINE AND OVER $12,000 FOR A FULLY ASSEMBLED ENGINE. MY REQUEST FOR KIA TO ASSIST ME WITH THIS REPAIR WAS PUT IN, I FORWARDED MY MAINTENANCE RECORDS TO THE DEALERSHIP AND THEY SENT THAT ALONG WITH SOME PHOTOS THE DISTRICT PARTS AND SERVICE MANAGER REQUESTED OF MY ENGINE. I DID NOT HEAR BACK FROM KIA EVEN AFTER ATTEMPTING TO FOLLOW UP DAILY UNTIL OCTOBER 25 AFTER I REQUESTED MY CASE BE ESCALATED. I INQUIRED WITH MY CASE MANAGER, CUSTOMER SERVICE REPS, AND THE SERVICE MANAGER AT THE DEALERSHIP ABOUT WHAT ACTUALLY WENT WRONG WITH MY ENGINE AND HOW THIS SITUATION IS UNLIKE THE MOST RECENT RECALL ON MY SAME YEAR MAKE AND MODEL ENGINES-ONLY THOSE WERE GDI. I CONFIRMED THAT IT WAS A ROD BEARING THAT CAUSED METAL SHAVINGS TO BE FOND IN MY ENGINE. BASED ON MY RESEARCH OF THE RECENT RECALL, THIS IS EXACTLY WHAT THE ISSUE WAS. I'M NOT SIRE WHY WITH SO MANY SIMILAR COMPLAINTS, OTHER ENGINES WERE NOT CONSIDERED IN THE RECALL.

Mileage: 110,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A RATTLING NOISE UNDER THE HOOD. THE NOISE BECAME EXTREMELY LOUD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT NOTICED THE RATTLING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE TAKEN APART. ADDITIONALLY, THE CONTACT STATED THAT THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12519740, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

KIA REPLACED MY ENGINE TWICE, DUE TO OIL CONSUMPTION. A MONTH AFTER THE FIRST ENGINE REPLACEMENT, I HAD THE SAME PROBLEMS.. SMOKE COMING OUT OF EXHAUST, LOSS OF POWER, STALLING AND OIL CONSUMPTION. I WAS IN AND OUT OF KIA'S SERVICE DEPARTMENT. THEY TOLD ME NOTHING WAS WRONG! I MOVED FROM CO TO NE, MY HUSBAND AND I HAD TO ADD OIL EVERY 100 MILES, WITH SMOKE COMING OUT OF EXHAUST AND STALLING. LINCOLN NE KIA FOUND AN OIL LEAK AT THE EXHAUST MANIFOLD RIGHT AWAY! KIA INSTRUCTS THEN TO REPLACE MY ENGINE AGAIN! ONCE THEY REPLACED ENGINE, THEY STILL SAW THE LEAK AT THE EXHAUST MANIFOLD WITH RESULTED IN MORE GUESSING AND PARTS. THE DAY AFTER I PICKED IT UP, MY HUSBAND AND I WENT OUT TO DINNER AND MY SORENTO DIED IN THE MIDDLE OF THE ROAD. RIGHT AWAY CALLED AND GOT IT BACK IN. AT FIRST THEY COULD NOT DUPLICATE, HOWEVER AFTER TAKING IT 50 MILES, IT DIED 3 TIMES. THEY STILL CAN'T FIND ANYTHING, BUT FEEL IT MAY BE THE THROTTLE BODY. THEY PUT A USED ONE ON AND HAVE ME DRIVE IT A FEW WEEKS, IT DIDN'T DIE DURING THAT TIME, SO THEY ORDERED A NEW ONE AND INSTALLED. A MONTH LATER I DRIVE TO CO, I BREAK DOWN, IT'S TOWED BACK AND KIA CAN'T FIND ANYTHING. I DRIVE IT AND IT DIES 1/2 DOZEN MORE TIMES, EACH TIME I TAKE IT RIGHT IN, BUT THE CODE HAS CLEARED AND THEY CAN'T FIND ANYTHING! FINALLY, IT DOES AND THE LIGHT STAYS ON, IT SHOWS IT'S THE MAP SENSOR. KIA HAS A SPECIALIST COME OUT TO INSTALL THAT AND INSPECT MY CAR. THEY SAY IT'S FIXED AND SAFE. I DRIVE TO CO ON 9/22/17, 2 MONTHS LATER AND MY ENGINE CATCHES ON FIRE. I LOSS MY BRAKES, CAN'T PUT IT IN PARK AND EMERGENCY BRAKE WON'T WORK. FLAMES ARE EVERYWHERE, SMOKE FILLING MY CAR. I JUMP OUT OF MY BURNING, MOVING CAR AND SECONDS LATER THE WHOLE THING ENGULFS IN FLAMES! MOST HORRIFIC, AWFUL THING EVER! I WAS LUCKY ENOUGH TO HAVE MINOR INJURIES. MY MENTAL AND EMOTIONAL STATE ARE A MESS! KIA WON'T DO ANYTHING!

Mileage: 62,344

I EXPERIENCE A LOUD KNOCKING IN MY ENGINE, UPON BRINGING TO THE DEALERSHIP FOR FURTHER INSPECTION, THE ENGINE IS BELIEVED THAT THE ROD BEARINGS FAILED AND THE ENGINE HAS METAL DEBRI INSODE OF ENGINE. CAUSING THE ENGINE TO BE COMPLETELY UNUSABLE AND POSSIBLY OTHER ENGINE DAMAGE BECAUSE OF THIS. NOT TO MENTION THE SENSORS ON THE CAR NEVER CAME ON TO WARN ME OF ANY POSSIBLE PROBLEMS THAT MIGHT BE HAPPENING. THE CAR IS STILL BEING OWED ON AND IN UNDRIVABLE CONDITION. IT HAS BEEN SINCE PARKED, EXCEPT WHEN TOWED ( FULL BED TOW) TO THE DEALERSHIP FOR INSPECTION AND THAN TOWED BACK TO MY RESIDENCE. THE ESTIMATED COST KIA OFFERED WAS OVER $9,000 FOR PARTS AND LABOR WITH ONLY A 12,000 MILE/ 1 YEAR WARRANTY WHEN THE ORIGINAL ENGINE WARRANTY IS 100.000 MI WARRANTY. THE MAINTENCE HAS BEEN KEPT UP ON DURING THE LIFE OF THE VWHICLE AND NO KNOWN NEGLIGENCE WAS DONE TO CAUSE THIS PROBLEM. THE PROBLEM WAS IDENTIFIED WHEN MY HUSBAND WAS DRIVING AND THE CAR STALLED OUT 3 TIMES WHILE PICKING UP OUR KIDS FROM SCHOOL. WHEN HE ARRIVED HOME IT HAD LOUND KNOCKING NOISES COMING FROM ENGINE , SO WE ARRANGED FOR THE DEALER TO INSPECT THE ISSUE. THEY INFORMED ME IT WAS OVER THEIR WARRANTY BECAUSE OF THE MILEAGE AND WOULDNT COVER THE DAMAGE. I HAVE SINCE FOUND OUT OTHER OWNERS WITH SIMILAR PROBLEMS AS MY KIA HAPPENING TO THEM AS WELL AS THE LAWSUIT THAT KIA /HYUNDAI PAID OUT FOR REPAIRS IN THE CASE GREG WALLIS VS. KIA MOTORS CASE #8:16-CV-01033 (US DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA. WITH THEM AGREEING TO PAY ALL REPAIRS.

Mileage: 118,000

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE WHILE DRIVING. *LD THE CONSUMER STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR HAVING THE ENGINE REPLACED. THE ENGINE IN THE VEHICLE WAS NO LONGER IN PRODUCTION. UPDATED 10/02/2017*JS

MY ENGINE HAS NO LEAKS OF OIL YET RAN OUT OF ALL BUT 1 QT, AND CAUSED MY TO GET SPUN BEARINGS, AND NOW ENGINE IS RUINED. THIS IS LESS THAN A 4 YEAR OLD CAR AND NO INDICATOR LIGHTS EVER CAME ON SAYING I WAS LOW ON ANYTHING. ALSO JUST HAD MAJOR FLUIDS ALL CHANGED IN CAR LESS THAN 6 MONTHS AGO. IT IS OVER THE 100,000 WARRANTY SO NOW I HAVE TO GET A NEW ENGINE. LOOKING TO SEE IF THIS IS AN ISSUE WITH ANY OTHER OWNERS. THE ENGINE IS THE V6 ENGINE, THE SMALLER ENGINE WAS RECALLED FOR SIMILAR ISSUES, YET MINE WASNT IN THE RECALL.

Mileage: 118,000

MY ENGINE SEIZED WHILE DRIVING DOWN THE INTERSTATE @ 77 MPH. KIA CONSUMER TELLS ME MY ENGINE ISN'T THE ENGINE ON THE RECALL LIST. THE GDI ENGINE IS AND MINE IS 2.4 L4 DOHC. HOW COME KIA HAS A RECALL ON 2013 KIA SORENTO BUT DISCRIMINATES ENGINES. ONE OF THE SCARIEST SITUATIONS I HAVE EVER BEEN IN! AND NOW KIA SAYS TOO BAD!!! NOW I AM WITHOUT TRANSPORTATION AND RELYING ON FRIENDS FOR RIDES UNTIL KIA CONSUMER CAN GET ANSWERS. NO LOANER FROM MY LOCAL DEALERSHIP OR RENTAL. AND MAY I ADD THIS HAPPENED 691.5 MILES FROM HOME.

Mileage: 104,175

ENGINE: KIA MADE A RECALLS OF 2013 SORENTO ENGINES BUT MY ENGINE WAS NOT INCLUDED, THE PROBLEM IS THAT THE METAL INSIDE MY ENGINE BROKE AND SHATTERED ALL OVER THE PLACE; WHEN I TOOK IT TO KIA, I WAS TOLD THAT I NEED A NEW ENGINE DUE TO IT HAS THE SAME PROBLEM AS THE ONES THAT WERE RECALLED BUT MY ENGINE WAS NOT INCLUDED IN THAT RECALLED. I HAVE WRITE TO KIA MOTORS USA, TO MY DEALER CITY KIA OF ORLANDO AND I HAVE BEEN COMPLETELY IGNORED.

Mileage: 132,000

MILITARY STATIONED OVERSEAS WITH AN UPCOMING MOVE TO THE USA (MOVED AUGUST 2017).ENGINE LIGHT ILLUMINATED ON JUNE 25 2017. ENGINE KNOCK STARTED ON JUNE 26. TOWED TO DEALERSHIP IN ENGLAND ON JULY 11. CAR WAS RULED INOPERABLE WITH ENGINE FAILURE ON JULY 12. WE WERE FORCED TO LEAVE OUR CAR IN ENGLAND DUE TO PARTS AVAILABILITY AND LACK OF ASSISTANCE FROM KIA. WE STILL HAVE NOT HEARD ABOUT PARTS AVAILABILITY NOR ARE WE IN POSSESSION OF OUR CAR. NEARING 3 MONTHS WITHOUT OUR VEHICLE HAS PUT US IN FINANCIAL DISTRESS.

Mileage: 56,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, A TICKING NOISE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE STARTED TO LOSE POWER, THE NOISE GREW LOUDER, THE VEHICLE STALLED, AND THE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER (SAINT CLOUD KIA IN WAITE PARK, MINNESOTA). THE VEHICLE WAS STILL AT THE DEALER AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN FOR A RECALL EVALUATION ON 08/31/17 TO LUPINTE KIA IN BROOKLYN PARK, MINNESOTA AND STATED THAT THE VEHICLE WAS OK TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

THE ENGINE SEIZED AND IS NOT WORKING. MY CAR WAS SMOKING BLACK AND WHITE EVERY TIME WE TURN ON THE CAR. KIA IN SALEM OREGON REVISED THE CAR AND SAID THAT "EVERYTHING WAS FINE" "RUNS PERFECT" . THE CAR CONTINUED TO SMOKE AND SMELLED BAD. THEY SAID THAT IS MY FAULT FOR NOT MAKING OIL CHANGES ON TIME. I DID SOME, MISSED ONE OR TWO. KIA REFUSE TO REPAIR MY CAR. KIA DOES NOT ANSWER MY PHONE CALL. MY CAR HAS BEEN IN MY GARAGE FOR 6 MOTH.

Mileage: 700,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE CONTACT'S SPOUSE WAS DRIVING 7 MPH, THE ENGINE INADVERTENTLY REVVED. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A PARKED VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S SPOUSE SUSTAINED BRUISING TO HER CHEST, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 10/12/17*LJ UPDATED 10/12/2017*JS

Mileage: 25,000

I RECEIVED NOTICE OF NHTSA RECALL 17V-224, KIA ENGINE SAFETY RECALL CAMPAIGN SC147 IN THE END OF MAY 2017. THE VEHICLE WAS DIAGNOSED AS NEEDING THE RECALL WORK ON APPROXIMATELY JUNE 10, 2017. IT IS NOW AUGUST 11, 2017 AND THE RECALL HAS NOT BEEN COMPLETED AND THE VEHICLE HAS SAT AS UNDRIVEABLE FOR 2 MONTHS. THIS IS AN UNACCEPTABLE AMOUNT OF TIME TO COMPLETE THE SAFETY RECALL.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, BLACK SMOKE APPEARED UNDER THE HOOD AND THE MUFFLER THAT EMITTED THROUGH THE VENTS INSIDE THE VEHICLE. THE CONTACT TURNED THE ENGINE OFF AND CALLED AN UNKNOWN LOCAL KIA DEALER LOCATED IN SALEM, OR WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE DID NOT CHANGE THE OIL WHEN NEEDED; THEREFORE, THEY WOULD NOT MAKE ANY REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

Mileage: 70,000

WE WERE DRIVING OUR 2013 KIA SORENTO ON THE TURNER TURNPIKE IN OKLAHOMA GOING STRAIGHT AT APPROXIMATELY 75MPH ON JULY 22, 2017 AND THE CAR ENGINE WENT OUT. WE HAD IT TOWED TO KIA AND THEY SAID THE LONG BLOCK WENT OUT AND THE ENGINE SEIZED UP AND WE NEED TO REPLACE WITH A NEW ENGINE. THE CAR HAS APPROXIMATELY 90K MILES ON IT.

Mileage: 90,000

CAR HAS 45K MILES. TOTAL LOSS DUE TO ENGINE FIRE. OIL PAN FAILURE. CAUSE AND ORIGIN REPORT PENDING

WHEN BEGINNING A RIGHT-HAND TURN AFTER STOPPING FOR RED LIGHT, THE ENGINE QUIT AND IT TOOK TWO ATTEMPTS TO RESTART IT. THE CAR WAS FULLY WARMED-UP AND HAD 3/4 TANK OF GAS,THE WEATHER WAS ABOUT 82 DEGREES AND HUMID..

Mileage: 8,000

ON JULY 11TH 2017, MY HUSBAND WAS DRIVING HOME FROM WORK IN HIS 2013 KIA SORENTO ON INTERSTATE 35 GOING 65 MPH WHEN HE HEARD A LOUD NOISE COMING FROM UNDER THE HOOD. HE CONTINUED TO DRIVE TO GET TO THE REST STOP WHICH HE DID NOT MAKE IT THE ENGINE JUST DIED , NO WARNING LIGHTS OR ANYTHING, SO HE HAD TO PULLED OFF TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TRUCK, THE KIA WAS TOWED TO THE NEAREST MECHANIC WHICH UPON EXAMINATION OF THE CAR DETERMINED THAT THE ENGINE SEIZED UP AND WOULD NEED TO BE REPLACED, THEY COULD REPLACE IT FOR $5000-6000 SINCE THEY ARE A GM DEALER WE DECIDED TO HAVE IT TOWED TO A KIA DEALER WHO CAME TO THE SAME CONCLUSION AND WOULD CHARGE US $5875 FOR A USED ENGINE WITH 120,000 MILES ON IT WHICH IS MORE THAN OUR CAR HAS ON IT OR $7100 FOR A NEW ENGINE. WE HAVE A 2.4 LITER MPI WHICH IS NOT PART OF THE RECALL BUT SHOULD BE, THERE IS NO REASON A 4 YEAR OLD CAR WITH ROUTINE OIL CHANGES SHOULD BLOW AND ENGINE!

Mileage: 114,000

THE ENGINE CAUGHT ON FIRE WHILE TRAVELING DOWN THE INTERSTATE

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. KIA OF SLIDELL, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REPLACED THE MOTOR IN THE ENGINE, BUT THE FAILURE RECURRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

ENGINE LOCKD UP MAKING A CLICKING SOUND WHEN STARTED. IT LOCKED UP STEERING AND GEAR SHIFT A COUPLE TIMES BEFORE IT STARTED THE NOISE. WAS TOLD BY DEALERSHIP NOT COVERED BY RECALL BECAUSE MANUFACTURED IN DIFFERENT PLANT THAN OTHER SORENTOS WITH EXACT SAME PROBLEM.

Mileage: 77,223

MY HUSBAND AND I WERE DRIVING NORTH ON I-49 IN LOUISIANA WHEN OUR 2013 KIA SORENTO (APPROXIMATELY 86,000 MILES) BEGAN MAKING A CLICKING/KNOCKING NOISE UPON ACCELERATION, THE CHECK ENGINE LIGHT BEGAN BLINKING, AND THE ENGINE IMMEDIATELY SHUT DOWN. WE PULLED OVER TO THE SHOULDER, TURNED THE VEHICLE OFF, AND ATTEMPTED TO RESTART THE VEHICLE; HOWEVER, THE ENGINE FAILED TO RESTART. WE TURNED OUR EMERGENCY LIGHTS ON FOR CAUTIONARY PURPOSES, BUT AFTER APPROXIMATELY 30 MINUTES, THE LIGHTS COMPLETELY STOPPED WORKING. THERE WAS EVIDENCE OF OIL LEAKAGE UNDERNEATH THE VEHICLE, AS WELL AS OIL SPLATTER UNDERNEATH THE HOOD OF THE VEHICLE NEAR THE ENGINE AND OVER THE ENTIRE EXTERIOR OF THE VEHICLE, FROM THE FRONT HOOD TO THE BACK WINDOW. WE HAD THE VEHICLE TOWED TO THE NEAREST KIA DEALERSHIP AND WERE TOLD BY THE SERVICE DEPARTMENT THAT THE BEARINGS IN THE ENGINE HAD FAILED, WHICH RESULTED IN "CATASTROPHIC ENGINE FAILURE," AND THAT ENGINE WILL NEED TO BE REPLACED. WE WERE ALSO INFORMED THAT THE ENGINE IN OUR VEHICLE IS A 2.4-L MPI ENGINE, WHICH IS NOT PART OF THE CURRENT RECALL; HOWEVER, INDIVIDUALS AT THE DEALERSHIP AND WITH KIA CUSTOMER SERVICE CONFIRMED THAT THE PROBLEMS WE EXPERIENCED ARE THE EXACT SAME PROBLEMS THAT HAVE BEEN REPORTED WITH THE 2.4-L GDI ENGINES THAT ARE PART OF THIS RECALL. WE HAVE BEEN EXTREMELY DILIGENT WITH OIL CHANGES, AND HAD APPROXIMATELY 2000 MILES UNTIL OUR NEXT OIL CHANGE, WHICH WE CAN SUPPORT WITH DOCUMENTATION. KIA HAS DENIED OUR REQUEST FOR ASSISTANCE BECAUSE OUR VEHICLE IS NO LONGER UNDER WARRANTY.

Mileage: 86,000

THIS A CORRECTION TO POST ON JULY 9, 2017. OUR 2013 SORENTO HAS THE THETA II MPI (MULTI-POINT INJECTION) AND NOT THETA II GDI (GASOLINE DIRECT INJECTION). NOW I KNOW WHY I HAVEN'T SEEN A RECALL LETTER. I STILL HAVE A BLOWN ENGINE.

Mileage: 46,963

OUR KIA SORENTO HAD 46963 MILES. WE ARE THE SECOND OWNERS AND HAVE PUT 34K MILES ON IT AND HAVE HAD THE OIL CHANGED AT APPROXIMATELY EVERY 5K MILES. THE KIA SORENTO STOPPED RUNNING WHILE IT WAS BEING DRIVEN AT 55 MPH ON A TWO-LANE ROAD. I WAS BEING FOLLOWED BY A DUALLY PICK UP TOWING A LARGE BOAT. THE CAR LOST POWER AND THE "CHECK ENGINE" LIGHT CAME ON. I HAD JUST ENOUGH TIME TO TURN ON MY EMERGENCY FLASHERS AND FIND A SAFE PLACE TO PULL OFF THE ROAD. WE HAD IT TOWED TO A REPAIR SHOP IN KINGSLAND, TX, THEY CUT THE SERPENTINE BELT, COULDN'T GET THE ENGINE TO TURN, TOLD US THAT THE OIL PUMP HAD FAILED AND THE ENGINE SEIZED. WE THEN HAD IT TOWED TO THE DEALER IN AUSTIN, WHERE THEY HAD A TECHNICIAN LOOK AT IT AND CONFIRMED THAT THE ENGINE WAS BLOWN. THEY SAID THAT THE ONLY WAY TO KNOW IF THERE WERE METAL SHAVINGS WOULD BE TO PULL THE OIL PAN ($195) AND THAT WOULD ONLY CONFIRM THAT SHAVINGS WERE IN THE OIL. TO ACTUALLY KNOW WHAT HAD CAUSED ENGINE FAILURE THEY WOULD HAVE TO PULL THE MAIN AND ROD BEARINGS ($400). THEY SAID THAT EVEN IF WE DID FIND THAT THE ENGINE FAILURE WAS DUE TO METAL SHAVINGS THAT IT WOULD NOT BE CONSIDERED AS PART OF RECALL SC147 BECAUSE IT WASN'T MANUFACTURED AT A "CERTAIN PLANT" IN A "CERTAIN MONTH". HE WAS UNABLE TO TELL ME WHAT PLANT AND MONTH. WE HAVE NOW FOUND, THROUGH DECODING OUR VIN, THAT THIS CAR WAS BUILT IN GEORGIA AND HAS THE THETA II ENGINE. THEY DID OFFER TO PUT IN AN ENGINE FROM A WRECKED KIA WITH 100K MILES ON IT AT A COST OF $6700-$6800. THE KBB VALUE IS $9800. WE WERE TOLD THAT THE BASIC WARRANTY HAD ENDED ON APRIL 24, 2017 AND THAT THE 5YR/60K WARRANTY WAS NOT TRANSFERABLE TO THE SECOND OWNER. WE THEN FOUND THIS: HTTPS://WWW.NHTSA.GOV/VEHICLE/2013/KIA/SORENTO/SUV/FWD#MANUFACTURERCOMMUNICATIONS SHOWING THAT THEY HAD MODIFIED THE WARRANTY. NO ONE AT THE KIA CUSTOMER SERVICE CENTER OR AT THE DEALERSHIP TOLD US THIS.

Mileage: 46,963

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PETE KIA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER REFUSED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 112,000

MY 2013 KIA SORENTO SHOULD BECOME A PART OF THE RECALL THAT IS CURRENTLY INVOLVING KIA MOTORS. WE CHANGED OUR OIL AND NOTICED IT TO BE WHAT MY HUSBAND CALLED A BIT LUMPY. TOOK OUR CAR INTO THE LOCAL GARAGE AND THEY TOLD US THERE WAS A LEAK ON THE TOP OF THE MOTOR. WE PLANNED ON FIXING THIS THE FOLLOWING PAYDAY, BUT INSTEAD LEFT THE DEALERSHIP TO A HIGH PITCHED SQUEAL AND THAT WAS IT THE CAR NEVER MOVED AGAIN. THE RODS WERE SHOT AND CAUSED MOTOR TO SEIZE. OUR LOCAL GARAGE, BENDING WRENCHES BELIEVES THERE IS EVIDENCE TO SUPPORT OUR CLAIM. WE HAVE PAID FOR A NEW ENGINE TO BE PLACED IN VEHICLE AND ARE HOPING TO BECOME A PART OF THIS RECALL AND BE REIMBURSED FOR THIS MANUFACTURER DEFECT. WE HAVE ALL PAPERWORK FROM GARAGE AND ALSO KEPT THE OIL THAT HAD BEEN CHANGED FROM THE KIA SHOWING THAT THERE IS PROBABLY LITTLE FLEKS OF THE METAL FROM THE RODS IN THIS OIL WHICH CAUSED IT TO BECOME LUMPY. NOT SURE WHERE ELSE TO TURN FOR HELP WITH THIS CLAIM.

Mileage: 68,000

KIA SORENTO 2013 88K MILES, GOING DOWN HIGHWAY, LOSS OF POWER, LIGHT CLUNKING NOISE. COASTED TO STOP. TOWED TO A SHOP. THEY SAID TIMING CHAIN NOT LUBRICATED, BROKE AND DESTROYED CYLINDER HEAD. CAN'T GET REPLACEMENT MOTOR BECAUSE OF A FREEZE ON SELLING THESE MOTORS. *TR

Mileage: 88,130

KIA RECALL: WHILE DRIVING AT 60 MPH ON A TWO LANE HIGHWAY, THE ENGINE SEIZED UP ON MY 2013 KIA SORENTO WITH 78000 MILES ON IT. THE COMPANY THAT REBUILT THE ENGINE SAID IT WAS DUE TO A LOSS OF OIL PRESSURE. HOWEVER THE OIL WAS FULL AND CLEAN AND WAS 1000 MILES BELOW ITS NEXT SCHEDULED OIL CHANGE. THE ENGINE DID NOT MAKE ANY NOISES PRIOR TO THE FAILURE. KIA STATES THAT THE VIN # ON MY SORENTO IS NOT PART OF THE RECENT RECALL ON THEIR ENGINES THAT ARE FAILING IN THIS SAME MANNER. I HAD THE ENGINE REBUILT (AT A VERY HEFTY PRICE) AND AM LOOKING FOR REIMBURSEMENT.

Mileage: 78,000

THE VEHICLE HAS 38000 MILES ON IT AND ALREADY NEEDS A NEW ENGINE. KIA WILL NOT REPLACE.

Mileage: 38,000

2013 SORENTO STARTED MAKING A CLICKING NOISE THAT SOUNDED LIKE A LOOSE FAN BELT. THEN WHILE DRIVING IN CITY TRAFFIC AND APPROACHING A RED TRAFFIC LIGHT, SUV STALLED. WAS ABLE TO START SUV AGAIN AND CONTINUED HOME WITH THE ENGINE MAKING A LOUD CLUNKING NOISE. ROADSIDE ASST TOWED TO DEALER WHO SAID THE ENGINE FAILED AND WOULD NEED REPLACING. THEY ALSO SAID IT WOULD NOT BE COVERED UNDER WARRANTY. THE CAR HAS BEEN ON THE DEALERS LOT FOR EIGHT MONTHS BECAUSE OF THE EXPENSE OF REPLACING THE ENGINE..

Mileage: 640,000

ENGINE IS LOUD I WAS TOLD TO REPORT TO THE KIA DEALER IF THE ENGINE WAS GETTING MORE LOUD. THE VEHICLE WAS LOUD FROM THE TIME I PURCHASED IT AND WAS TOLD TO BRING IT IN IF IT SEEMED TO GET MORE LOUD. I WAS ALSO TOLD THAT IT HAS SOLID LIFTERS AND THAT IS WHY IT IS LOUD. NOW IT HAS 99730 MILES AND SOME ENGINES ARE SEIZING UP. I ASKED IF THE RECALL WOULD BE IN FORCE IF I WENT OVER 100000 AND WAS TOLD TO PARK IT UNTIL I RECEIVED A LETTER FROM KIA FOR INSTRUCTIONS. NOW I HAVE A CAR THAT I CAN'T DRIVE AND PAYING PAYMENT'S ON, I'M THE ORIGINAL OWNER. THE KIA REP SAID TO HURRY WHEN I RECEIVE THE LETTER SO THE DEALERSHIP COULD GET ME SCHEDULED BUT HE SAID HE DID NOT KNOW IF IT WOULD BE COVERED BECAUSE OF THE MILEAGE! HE ALSO SAID IF I TOOK IT IN NOW THAT I WOULD HAVE TO PAY FOR AN INSPECTION. BASICALLY NOW I'M THE PROUD OWNER OF A KIA BOAT ANCHOR!

Mileage: 99,500

THE CAR WAS BEING DRIVEN AND CAUGHT FIRE ON RURAL ROADS ABOUT 50MPH.THE DOG AND MY SIGNIFICANT OTHER WERE ABLE TO GET OUT OF THE VEHICLE AND MY S.O.'S QUICK THINKING...SNOW IN THE ENGINE HELPED EXTINGUISH THE FLAMES. A GAME WARDEN ARRIVED AND THE CAR WAS TOWED TO A KIA DEALERSHIP WHO REPLACED THE ENTIRE ENGINE FREE OF COST.

Mileage: 56,000

MY CAR IS 2013 KIA SORENTO. I BOUGHT THIS CAR JAN, 2014. MY FAMILY EXPERIENCED ENGINE STALL 4 TIMES SO FAR. LAST ONE WAS YESTERDAY. MY WIFE DROVE AT DOWN HILL AND STOP TO MAKE RIGHT TURN. THAT MOMENT, ENGINE STOPPED. SHE SAID BREAK WORK PROPERLY. SO, ENGINE SEEMS STOP AFTER CAR FULLY STOPPED. BUT MY WIFE DIDN'T RECOGNIZED STOPPED ENGINE. WHEN SHE RELEASED BREAKS. CAR WENT DOWN TO MAIN ROAD. SHE PUSHED ACCEL BUT CAR DIDN'T GO AHEAD. IF THERE WERE ANY CAR COMING. SHE COULDN'T AVOID HORRIBLE ACCIDENT. THAN, SHE PUT ON PARKING AND START ENGINE AGAIN. I HAVE RECEIVED 1 TIME ENGINE MODULE RECALL SERVICE. AFTER THAT, ENGINE STALLED 2 TIMES. THIS IS OVER 30K CAR. BUT NEVER RELIABLE.

Mileage: 40,000

WHILE TRAVELING AT 75 MPH ON THE FREEWAY. THE COMPRESSION WENT TO ZERO AND THE VEHICLE STALLED IN A DANGEROUS LOCATION NEXT TO A GUARDRAIL. THE ENGINE OIL FLOWED OUT OF THE ENGINE AND THERE WAS DARK SMOKE BILLOWING OUT OF THE EXHAUST. THE KIA WAS TOWED HOME AT MY EXPENSE. THE VEHICLE HAD SERVICE THROUGH ITS' ENTIRE WARRANTY PERIOD WITH KIA DEALERSHIP. THEY MADE MAJOR REPAIRS AS WELL AS OIL CHANGES FOR COMPLIANCE WITH WARRANTY. THE VEHICLE IS OUT OF WARRANTY BY 20K. KIA WILL NOT COVER THE ENGINE REPLACEMENT WHICH IS NEEDED. THIS IS THE SAME PATTERN OF MECHANICAL FAILURE REGARDING ENGINE OIL PROBLEMS LEADING TO CATASTROPHIC ENGINE FAILURE AND COSTLY REPAIRS.

Mileage: 120,000

BOUGHT THE VEHICLE NEW, HAVE HAD NO ISSUES UNTIL ABOUT A MONTH AGO. IT STARTED BURNING OIL AT AN EXCESSIVE RATE. TOOK IT TO DEALER AND WERE TOLD THAT WE HAD NOT MAINTAINED PROPERLY AND THAT REPAIR/REPLACEMENT OF ENGINE WOULD NOT BE UNDER WARRANTY. CAR HAS 71000 MILES, OWNERS MANUAL SAYS TO CHANGE OIL EVERY 7500 MILES OR 12 MONTHS, WE HAVE RECORDS FOR 8 OIL CHANGES, KIA SAYS WE NEED TO SHOW 14, THAT WOULD BE AN OIL CHANGE EVERY 5000 MILES WHICH IS NOT WHAT MANUAL SAYS. WE HAVE BEEN TOLD THAT THERE WAS A RECALL FOR THE SAME ENGINE IN ANOTHER KIA VEHICLE, BUT NOT FOR THIS ONE. MANY COMPLAINTS FOR OIL RELATED ISSUES ON THIS CAR FOR 2011-2014. WE HAVE ALSO CONTACTED THE KIA CONSUMER AFFAIRS CENTER. WE ARE STILL DRIVING VEHICLE, BUT CHECK OIL BEFORE WE GO ANYWHERE. DEALER WANTS US TO PAY $350-$400 TO COMPLETELY TEAR DOWN ENGINE TO TAKE PICTURES TO SEE IF KIA WILL COVER UNDER WARRANTY. *TR

Mileage: 71,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE ABS WARNING INDICATOR AND TWO OTHER WARNING INDICATORS RANDOMLY FLASHED. IN ADDITION, THERE WAS AN ABNORMALLY LOUD KNOCKING NOISE THAT OCCURRED RANDOMLY. THE DEALER REPLACED THE TWO REAR WHEEL HUB ASSEMBLIES, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE ENGINE ASSEMBLY FAILURE. THE DEALER KEPT THE VEHICLE FOR A DAY AND TEST DROVE THE VEHICLE, BUT PROVIDED NO SOLUTION. THE DEALER STATED THAT THE MANUFACTURER WAS AWARE AND THERE WERE SEVERAL TSB ALERTS. THE MANUFACTURER HAD NOT PROVIDED A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,178.

Mileage: 40,178

I WAS TRAVELLING ABOUT 30 MPH ON A CITY STREET WHEN THE GASOLINE PEDAL WOULD NOT WORK. I PRESSED THE GAS PEDAL AND NOTHING WOULD HAPPEN. ABOUT 5 SECONDS LATER A FEW LIGHTS ON THE DASHBOARD LIT UP AND THEN THE ENTIRE ENGINE SHUT DOWN. I COASTED TO THE CURB IN A NO PARKING ZONE. I TRIED TO RESTART THE CAR BUT IT WOULD NOT "TURN OVER." APPROXIMATELY 5 MINUTES LATER THE CAR STARTED AND I DROVE APPROXIMATELY ONE MINUTE WHEN EVERYTHING HAPPENED EXACTLY THE SAME WAY AGAIN. I CALLED THE KIA ROADSIDE ASSIST AND THEY TOWED THE CAR TO THE DEALERSHIP. I AM AWAITING AN ANSWER FROM THE DEALERSHIP. MY WIFE ALSO WAS DRIVING ON THE HIGHWAY 2 TIMES IN THE PAST AT APPROXIMATELY 70 MPH WHEN THE VEHICLE WOULD SLOW DOWN IN A FAST MANNER BY ABOUT 20 MPH. SHE COULD THEN SPEED UP AGAIN. THE DEALERSHIP COULD NOT FIND AN ANSWER FOR THAT PROBLEM.

Mileage: 40,000

IN LATE JUNE MY ENGINE STARTED S KNOCKING NOISE WHILE I WAS DRIVING AND ALL OF THE SUDDEN THE CAR STALLED IN THE MIDDLE OF THE STREET. I TRIED TURNING IT ON AND THE ENGINE JUST KEPT MAKING THE KNOCKING NOISE. I HAD MY CAR TOWED TO A MECHANIC AND HE LET ME KNOW THAT MY ENGINE NEEDED TO BE REPLACED. IN SEPTEMBER, I RECEIVED A LETTER FROM KIA DATED AUGUST 29,2016, STATING THAT THEY WERE EXTENDING MY WARRANTY ON MY VEHICLE BECAUSE OF THE EXACT ISSUE I HAD WITH MY ENGINE IN JUNE. AT THIS POINT, I HAVE ALREADY PAID FOR MY VEHCLE TO BE FIXED, BUT IT'S STILL NOT RIGHT.

Mileage: 119,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. *JS

Mileage: 101,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE VEHICLE MADE A KNOCKING NOISE. THE CONTACT PULLED OVER, TURNED OFF, AND RESTARTED THE VEHICLE. AFTER RESTARTING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THERE WAS METAL SHAVINGS IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

ON TUESDAY, AUGUST 30TH, 2016, MY HUSBAND WAS DRIVING IN OUR 2013 KIA SORENTO WITH OUR TWO TODDLERS WHEN THE CAR JUST STOPPED RUNNING WITH NO WARNING WHATSOEVER. HE WAS GOING APPROXIMATELY 45 MPH DRIVING STRAIGHT WHEN THE FAILURE OCCURRED. WE LOST ALL POWER INCLUDING POWER STEERING SO IT TOOK ALL HE HAD TO COAST AND PULL OVER SAFELY. HE CALLED KIA WHO GOT A TOW TRUCK EN ROUTE TO TOW THE VEHICLE TO OUR DEALERSHIP. MY DAD HAD TO COME BY TO PICK UP MY FRIGHTENED GIRLS WHILE MY HUSBAND WAITED WITH THE VEHICLE (IT TOOK TWO HOURS). WE HAVE NEVER HAD ANY MAJOR ISSUES BEFORE WITH THIS VEHICLE AND FAITHFULLY HAD IT MAINTAINED THROUGH THE DEALERSHIP. THE NEXT DAY, THE SERVICE DEPARTMENT GAVE US NEWS WE WERE NOT EXPECTING; THE ENGINE WAS BLOWN AS WE BROKE A CRANKSHAFT. THIS VEHICLE ONLY HAS 36,000 MILES ON IT!! LUCKILY THIS IS COVERED UNDER THE WARRANTY SINCE THEY VERIFIED THAT IT WAS PROPERLY MAINTAINED BY THEM. FAST FORWARD A WEEK AND WE GET THE CALL TONIGHT THAT KIA HAS YET TO RELEASE A NEW ENGINE TO BE INSTALLED AND THEY HAVE NO TIME FRAME.

Mileage: 36,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

WHILE DRIVING ON THE PARKWAY AT 55MPH THE ENGINE SHUT DOWN LEAVING ME WITHOUT POWER, THE BATTERY LIGHT AND ENGINE LIGHT CAME ON. I WAS IN THE MIDDLE LANE WITH MY TWO SMALL CHILDREN IN THE BACKSEAT, NOT ONLY DID I NOT HAVE POWER TO THE ENGINE I DIDN'T HAVE POWER STEERING FOR THE VEHICLE SHUT COMPLETELY DOWN. I WAS ABLE TO PULL OFF THE ROAD TO THE SIDE OF THE ROAD, WHERE I TRIED TO RESTART THE CAR ONLY TO SMELL SOMETHING BURNING FROM THE ENGINE. THIS WAS THE SCAREST MOMENT FOR ME ALONE ON THE SIDE OF THE PARKWY WITH TWO SMALL CHILDREN AND TRAFFIC FLYING PAST US. MY CAR HAD TO BE TOWED TO THE DEALER AND IT IS THREE DAYS LATER AND THE CAR IS STILL NOT STARTING AND THEY CAN NOT FIGURE OUT WHY. MY CAR ONLY HAS 61,000 MILES.

Mileage: 61,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT REMAINED ILLUMINATED SHORTLY AFTER. THE VEHICLE WAS TOWED TO A DEALER AND IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE ENGINE AND THAT THE ENGINE HAD BLOWN. THE CONTACT STATED THAT OIL HAD BEEN DEPOSITED INTO THE VEHICLE RECENTLY BEFORE THE STALL OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

DURING ACCELERATION THE ENGINE RATTLES AND JERKS LOSING POWER UNTIL I TAKE MY FOOT OFF THE GAS PEDAL. ENGINE IS ATTEMPTING TO STALL.

Mileage: 32,600

CAR STOPPED DEAD IN ROAD WHILE BEING DRIVEN ON CITY STREET.TAKEN TO KIA DEAL WHO REFUSED TO EVEN CONSIDER MANUFACTURING DEFAULT. UPON EXAMINATION DETERMINED THERE WAS METAL SHAVINGS IN OIL WHICH CAUSED ENGINE TO SEIZE. TO REPLACE ENGINE THEY WANT TO CHARGE $6800 FROM WHAT I HAVE RESEARCHED THIS HAS BEEN A MAJOR PROBLEM FOR HYUNDAI ENGINES PROMPTING A RECALL OF OVER 600,000. SAME ENGINE IS USED IN THIS KIA WHY HAS THERE NOT BEEN RECALL ON KIA'S WITH THIS ENINE?

Mileage: 125,000

WHILE BEING DRIVEN ON CITY STREET TO STOP SIGH, ENGINE SHUT DOWN AND COULD NOT BE RESTARTED. ATTEMPT TO JUMPER DID NOT WORK.THIS WAS SECOND INCIDENCE OF THIS PROBLEM FIRST TIME ALTERNATOR REPLACED AND ENGINE THEN WORKED,FOR 2 WEEKS. CAR IS NOW AT KIA DEALER FOR EVALUATION. I S PROBLEM METAL SHAVINGS IN OIL CAUSING ENGINE TO FAIL ? COULD THIS BE SAME PROBLEM WITH HYUNDAI ENGINES THAT WERE RECALLED. SAME ENGINE ,SAME PLANT, SAME TIME FRAME. . .

Mileage: 125,000

IN THE PAST YEAR MY VEHICLE HAS LOST COMPLETE POWER WHILE DRIVING TWICE. I WAS ABLE TO GET THE CAR OFF TO THE SIDE OF THE ROAD AND RESTART IT. BUT SCARES ME TO THINK THIS COULD HAPPEN WHILE DRIVING DOWN THE HIGHWAY. IT'S NOT EASY WHEN YOU HAVE NO POWER TO STEER THE VEHICLE OFF TO THE SIDE. BOTH TIMES I WAS GOING APPROXIMATELY 40 MPH.

Mileage: 70,000

BOUGHT MY KIA ON 6/17/2016 AND TODAY 3 DAYS LATER I AM DRIVING THE CAR AND IT STARTS POWERING DOWN WHILE I AM AT 70MPH. SCARY TO SAY THE LEAST. THERE IS ALSO A JERKING FORWARD MOVEMENT THAT I GET, BUT TODAY WAS THE SCARIEST, THE CAR ACTUALLY STOPPED WITH NO POWER WHILE DRIVING. I HAD TO PULL ASIDE AND RESTART THE CAR. WHAT THE HELL IS THIS. M DAUGHTER COULD HAVE BEEN IN THE CAR. THIS IS CRAZY A 2013 CAR SHUTTING DOWN IN THE MIDDLE ON THE ROAD. TOTALLY UNACCEPTABLE.

Mileage: 65,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 20 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,500. THE VIN WAS UNAVAILABLE. UPDATED 01/10/2017*CT CONSUMER STATED DEALERSHIP REPLACED THE PARTS 6/7/18*JB

Mileage: 87,500

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND FOLLOWED BY A LOUD METAL NOISE COMING FROM UNDER THE VEHICLE. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER OF THE ROAD WHERE THE CONTACT NOTICED OIL DRIPPING UNDER THE VEHICLE AND THE ENGINE WAS HOT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

I PURCHASED MY KIA NEW IN 2012. PERFORMED REGULAR MAINTENANCE. IT SHUT DOWN WHILE DRIVING AND SMOKE POURED FROM THE ENGINE. THE DEALER SAID THE BLOCK WAS CRACKED IN TWO PLACES AND THERE WAS CATASTROPHIC ENGINE FAILURE. IT HAS JUST OVER 100,000 MILES. I HAVE A VAN THAT HAS 270,000 MILES AND NEVER HAD A PROBLEM WITH THE ENGINE. THEY TOLD ME THERE WAS METAL SHAVINGS IN THE OIL. WHEN I FOUND A GARAGE TO REPLACE IT FOR $1,000 LESS, THAT MECHANIC TOLD ME HE JUST REPLACED AN ENGINE IN A 2013 KIA SORENTO THAT ONLY HAD 30K MILES ON IT. KIA DENIED THEIR WARRANTY. I BELIEVE KIA IS A COMPLETE RIP OFF. I HOPE I CAN GET THIS TRADED IN BEFORE THIS USED ENGINE DOES THE SAME THING. I WILL NEVER EVER BUY ANOTHER KIA.

Mileage: 101,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

I PURCHASED THE KIA SORENTO NEW JUNE 2013. I HAD MY FIRST OIL CHANGE AT THE DEALER AT ABOUT 5700 MILES ON OR ABOUT NOVEMBER 2013. THE DEALER TOLD US THAT KIA HAD THE BEST WARRANTY AND ONLY SUGGESTED OIL CHANGES AT 7500-10,000 MILE INTERVALS. I PURCHASED THE OIL AND MY FATHER CHANGED THE OIL 2 MORE TIMES ONCE IN JULY 2014 AND AGAIN SEPTEMBER 2015. THIS VEHICLE WAS PURCHASED FOR MY WIFE WHO GAVE BIRTH TO OUR SON THREE DAYS AFTER PURCHASING THE VEHICLE. IT WAS NOT DRIVEN OFTEN BECAUSE SHE DID NOT RETURN TO WORK UNTIL OCTOBER 2013. AS A TEACHER SHE ONLY WORKED UNTIL MAY 2014 AND DID NOT RETURN TO WORK UNTIL SEPTEMBER 2015. SHE WORKED LESS THAN 10 MILES FROM HOME THEREFORE OUR MILEAGE WAS LOW. AROUND DECEMBER 9, 2015 MY WIFE SAID THE CAR WAS 'ACTING FUNNY'. I TOLD HER TO COME HOME AND I WOULD HAVE MY DAD LOOK AT IT. WHEN SHE CAME HOME THE CAR APPEARED FINE NO LIGHTS, NO WARNINGS, NO SOUNDS THAT WASN'T NORMAL. THE NEXT DAY WE WERE DRIVING AND THE CAR IT JUST STOPPED ON THE SIDE OF THE ROAD. AGAIN NO WARNING LIGHTS, OR ENGINE LIGHT NO LOW OIL LIGHT... NOTHING. WE HAD IT TOWED TO THE DEALERSHIP. THE DEALER TOOK SEVERAL DAYS TO TELL US THAT THE ENGINE WAS BLOWN BECAUSE WE DIDN'T CHANGE THE OIL ENOUGH. WE WERE NOT DUE FOR ANOTHER OIL CHANGE FOR 5000 MILES. AFTER A MONTH OF WAITING KIA TOLD ME THEY WERE NOT FIXING UNDER WARRANTY. I HAVE SPOKE TO MANY PEOPLE, DEALERSHIPS, JUNK YARDS, MECHANICS... ALL SAY AFTER ONLY 30000 ON THE CAR NO WAY IT SHOULD HAVE THAT MUCH ENGINE SLUDGE TO BLOW THE ENGINE EVEN IF IT WAS NEVER CHANGED. THIS APPEARS TO BE A MAJOR ISSUE WITH KIA AND HYUNDAI. FACT: KIA HAS HAD A PREVIOUS CLASS ACTION LAWSUIT FOR THE 2004-2009 KIA SORENTO DUE TO ENGINE ISSUES. FACT: TOYOTA HAD PREVIOUS CLASS ACTION LAWSUIT FOR THEIR ENGINE SLUDGE ISSUES. (LOST THE CASE AND IS REPAIRING THE ENGINES) FACT: HYUNDAI SONATA HAS KNOWN ISSUES - KIA AND HYUNDAI SAME COMPANY!!!!

Mileage: 30,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT MANEUVER TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY TEN MINUTES. THE VEHICLE WAS TURNED OFF AND THE CONTACT WAITED APPROXIMATELY THIRTY MORE MINUTES. THE VEHICLE RESTARTED NORMALLY, BUT COULD NOT EXCEED 40 MPH. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,800.

Mileage: 42,800

STOPPED FOR A RED LIGHT IN A RESIDENTIAL NEIGHBORHOOD. WHEN TRAFFIC LIGHT TURNED GREEN REALIZED THE CAR HAD STALLED OUT. WAS IN " DRIVE " AND WAS NOT LOW ON GAS. PUT FLASHERS ON AND SHUT OFF CAR. WAS ABLE TO RESTART CAR AND DROVE HOME. CALLED KIA IN SMITHTOWN WHERE CAR WAS PURCHASED AND WAS TOLD IF I BROUGHT IN CAR AND IT DIDN'T STALL WHILE IN THEIR CARE THE TECHS WOULDN'T BE ABLE TO TELL ME WHY IT HAPPENED.

Mileage: 37,800

STOPPED FOR A RED LIGHT IN A RESIDENTIAL NEIGHBORHOOD. WHEN TRAFFIC LIGHT TURNED GREEN REALIZED THE CAR HAD STALLED OUT. WAS IN " DRIVE " AND WAS NOT LOW ON GAS. PUT FLASHERS ON AND SHUT OFF CAR. WAS ABLE TO RESTART CAR AND DROVE HOME. CALLED KIA IN SMITHTOWN WHERE CAR WAS PURCHASED AND WAS TOLD IF I BROUGHT IN CAR AND IT DIDN'T STALL WHILE IN THEIR CARE THE TECHS WOULDN'T BE ABLE TO TELL ME WHY IT HAPPENED.

Mileage: 37,800

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

ON 3 SEPARATE OCCASIONS OVER THE PAST 2.5 YEARS THE ENGINE HAS COMPLETELY STOPPED WHILE I WAS DRIVING ON THE FREEWAY. I HAVE NARROWED DOWN HOW TO REPRODUCE THE PROBLEM: 1) SET CRUISE CONTROL 2) SHIFT INTO NEUTRAL 3) TURN OFF CRUISE CONTROL QUICKLY AFTER SHIFTING INTO NEUTRAL THE PROBLEM DOESN'T HAPPEN EVERY TIME, BUT WHEN IT DOES: 1) THE ENGINE STOPS IMMEDIATELY 2) A BUNCH OF DASHBOARD LIGHTS COME ON: CHECK ENGINE, OIL PRESSURE AND OTHERS I CAN'T REMEMBER 3) THE POWER STEERING STOPS WORKING (PROBABLY BECAUSE THE ENGINE IS OFF) THIS IS VERY ALARMING! I GENERALLY WORK AROUND THE PROBLEM, BUT ON 7/26 WHILE TRAVELING IN WYOMING (80 MPH SPEED LIMIT ON I-25), THE ENGINE QUIT WHILE I WAS GOING 80 MPH! LUCKILY THE BRAKES STILL WORKED AND I WAS ABLE TO GET THE CAR THE SIDE AND RESTART. I COULD HAVE EASILY WRECKED. TO RESTART THE ENGINE, I: 1) SHIFT INTO PARK 2) TURN OFF IGNITION 3) TURN ON IGNITION I MAILED KIA THE ABOVE INFORMATION TWO DAYS AGO AND HAVE NOT HEARD BACK. UPDATED 9/15/15 *LN.... UPDATED 09/30/15*BF

Mileage: 51,000

AT 60,800 MILE MY KIA SORENTOS ENGINE BLEW. I TOOK IT TO THE SERVICE DEPARTMENT BELIEVING IT WOULD BE UNDER WARRANTY ONLY TO FIND OUT THEY VOIDED MY WARRANTY STATING I HAD EXCESSIVE SLUDGE IN THE ENGINE. FOR MORE THAN A MONTH PRIOR TO THAT INCIDENT WE ALSO HAD A AIRBAG LIGHT ILLUMINATE AND STAY ON. AT THE TIME OF ENGINE FAILURE WE THOUGHT THAT WE COULD FIX THAT ISSUE AS WELL ONLY TO FIND THAT MY ELECTRICAL WARRANTY WENT OUT AT 60,000 MILES. I HAVE BEEN RESEARCHING THESE ITEMS ONLINE ONLY TO FIND THAT THERE IS MULTIPLE COMPLAINTS OF BOTH ENGINE FAILURE AND THE AIRBAG LIGHT ILLUMINATING WHICH IS SAID TO BE A CONTROL MODULE. WITH THE AMOUNT OF COMPLAINTS OUT THERE WHY IS THERE NO RECALL.

Mileage: 60,800

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE INTERIOR LIGHTS FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED AND THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. ADDITIONALLY, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

PURCHASED 2013 KIA SORENTO BRAND NEW ON 6/11/12, CAR WAS SHAKY AND IDLED ROUGHLY ON & OFF DURING THE FIRST YEAR, SEEMS TO HAVE RESOLVED ITSELF. ON 12/22/14 WHILE DRIVING 35 MPH ON SECONDARY ROAD ENGINE BEGAN TO MAKE A TICKING SOUND. PARKED VEHICLE AND HAD IT TOWED THE FOLLOWING DAY ON 12/23/14 TO KIA DEALERSHIP, THEY CALLED ME THAT AFTERNOON AND TOLD ME IT WAS THE OIL CONTROL VALVE AND IT WAS ORDERED AND REQUESTED FOR OVERNIGHT AND CAR WOULD BE DONE ON 12/24/14. I CALLED DEALER ON 12/24/14 @ 11:03AM AND PART WASN'T IN YET WAS TOLD THAT I'D BE CALLED WHEN PART ARRIVED. RECEIVED CALL FROM DEALER AT 2PM THAT PART HAD ARRIVED AND BEEN INSTALLED BY TECH BUT THAT ENGINE WAS STILL MAKING TICKING NOISE, SO NOT FIXED. WAS TOLD THAT THEY WOULD HAVE TO START OVER AGAIN ON FRIDAY 12/26/14 WITH REQUEST TO KIA WARRANTY SERVICE FOR APPROVAL FOR "ENGINE TEAR DOWN", WHICH I WILL ALSO HAVE TO AUTHORIZED AND AGREE TO PAY $400.00 FOR (WAIVED IF ALL REPAIRS ARE COVERED BY WARRANTY). THIS VEHICLE ONLY HAS 53000 MILES ON IT AND HAS BEEN DRIVEN FOR 30 MONTHS, ALL REGULAR MAINTENANCE SCHEDULES FOLLOWED AND THERE SHOULD NO WAY BE AN INTERNAL ENGINE PROBLEM ON A PROPERLY BUILT ENGINE. KIA HAS SOME SERIOUS ISSUES WITH THE ENGINE IN THIS CAR AND SHOULD HAVE RECALLED THE ENTIRE LINE OF 2013 SORENTO'S AND CORRECTED THE PROBLEM. I WAS TOLD BY THE SERVICE DEPARTMENT AT THE DEALER THAT " WE MAY BE LOOKING AT A NEW ENGINE". I HOPE NOT, EVEN THOUGH I COULD HAVE A ALMOST 3 YEAR OLD CAR WITH NO MILEAGE I DON'T WANT ONE, IF THE FIRST ENGINE HAS THIS SERIOUS PROBLEM WHAT WOULD THE SECOND ENGINE HAVE. I AM GOING TO DO EVERYTHING IN MY POWER TO HOLD KIA RESPONSIBLE AND MAKE THEM COVER UNDER WARRANTY. *TR

Mileage: 53,000

ENGINE SIMPLY STOPPED WHILE DRIVING RESULTING IN LOSS OF BRAKING AND STEERING CONTROL. ALL INDICATOR LIGHTS ON DASHBOARD CAME ON WHEN THE ENGINE SHUT OFF. COASTED TO A STOP, PUT TRANSMISSION IN PARK AND WAS ABLE TO RESTART THE ENGINE. TOOK THE CAR TO KIA DEALER WHO SAID IT NEEDED A SOFTWARE UPDATE WHICH WAS PERFORMED. THE SAME PROBLEM OF THE ENGINE SHUTTING OFF HAPPENED THE VERY NEXT DAY. TAKING THE CAR BACK TO THE DEALER TODAY. *TR

Mileage: 20,960

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

2013 KIA SORENTO LX LOSS OF ACCELERATOR CONTROL. I HAD JUST EXITED A 55MPH BOULEVARD ONTO A 35MPH RESIDENTIAL STREET. AS I ACCELERATED TO THE POSTED SPEED THERE WAS A ?POP?, THE CAR LURCHED, AND THE ENGINE LIGHT CAME ON. THE ENGINE WAS STILL RUNNING BUT THERE WAS NO RESPONSE FROM PRESSING THE ACCELERATOR PEDAL. I CUT OFF THE ENGINE, WAITED A MINUTE AND RESTARTED IT. THE ENGINE, TRANSMISSION AND ELECTRICAL ALL SEEMED TO BE FINE BUT THE ACCELERATOR WAS NON-RESPONSIVE. SURPRISINGLY THE ENGINE IDLE SPEED WAS SUFFICIENT TO PUSH THE CAR ALONG ON MODERATELY HILLY ROADS. I MANAGED TO GET THE CAR TO THE KIA DEALER, WHERE I PURCHASED IT, AND LEFT IT WITH THE SERVICE DEPARTMENT. AFTER I GOT HOME I DID A GOOGLE SEARCH FOR ?KIA SORENTO ACCELERATION? AND FOUND MULTIPLE REPORTS OF ACCELERATOR PROBLEMS WITH 2012 THROUGH 2014 KIA SORENTOS. HTTP://WWW.KIA-FORUMS.COM/2011-2013-XM-SORENTO-FORUM/76454-2012-SORENTO-DISCONNECTED-ACCELERATOR.HTML HTTP://WWW.CARCOMPLAINTS.COM/KIA/SORENTO/2013/ENGINE/DIED_WHILE_DRIVING.SHTML AFTER REVIEWING THE VARIOUS POSTS I BELIEVE THAT THE COMPUTER SOFTWARE UPGRADE THAT THE SERVICE DEPARTMENTS ARE LOADING ARE NOT GOING TO RESOLVE THE ISSUE, OTHERWISE KIA WOULD NOT HAVE BEEN HAVING THIS ISSUE FOR SEVERAL YEARS. I BELIEVE THE ACTUAL ISSUE IS A FAULTY PART THAT HAS NOT BEEN REPLACED OR REDESIGNED. IF THAT IS THE CASE THEN I WILL HAVE THIS ISSUE AGAIN SOMETIME IN THE FUTURE. THE TECH REPORTED THAT THEY FOUND 3 SERVICE CODES. THEY CLEARED THE CODES, CHECKED THE COMPUTER SOFTWARE AND "FOUND OLD VERSION". THEY REPORTED THAT THEY UPDATED THE SOFTWARE AND PERFORMED A THROTTLE CLEANING. THEY TEST DROVE THE CAR TWICE AND THE ENGINE LIGHT DID NOT TURN BACK ON (NO CODES). *TR

Mileage: 19,000

MY AIRBAGS DIDN'T DEPLOY WHEN I HIT A PERSON IN THE REAR AFTER SEVERELY DAMAGED FRONT END OF MY VEHICLE AND PARTS BEING SHOVED INTO THE MOTOR AND THE MOTOR RECEIVED A CRACK IN THE BLOCK. *TR

Mileage: 9,800

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED AND WENT INTO IDLE MODE. THE VEHICLE RESUMED NORMAL OPERATION ONCE IT WAS TURNED OFF AND RESTARTED. THE DEALER CLEANED THE THROTTLE BODY AND UPDATED THE SOFTWARE; HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,804.

Mileage: 11,804

ON TWO OCCASIONS ONE MONTH A PART, WHILE DRIVING MY 2013 KIA SORENTO LX3 THE ENGINE LIGHT WENT ON AND THE CAR WAS UNABLE TO SHIFT RPM'S AND COULD NOT ACCELERATE OVER 15/20 MPH. THE CAR WENT INTO "LIMP HOME" OR SAFETY MODE WHEN TRYING TO ACCELERATE AND MERGE ONTO A 40MPH AND 50 MPH HIGHWAY. THE CAR COULD NOT SPEED UP TO FLOW OF TRAFFIC AND WAS NEARLY REAR ENDED BY RUSH HOUR COMMUTER BUS WITH TWO SMALL CHILDREN IN THE BACK SEAT IN CHICAGO, IL. KIA SERVICE SAID CAR "FIXED" TWICE. CONCERNED ABOUT REPEAT PROBLEMS AND POTENTIAL FATAL ACCIDENTS AS RESULT OF SOME MALFUNCTION. *TR

Mileage: 20,000

CAR STALLS AT LOW SPEEDS, REFUSES TO GO OVER 60 MPG AND CHECK ENGINE LIGHT COMES ON. LOSE POWER AT SPEED (ON FREEWAY) AND TACHOMETER GOES TO ZERO. THIS HAS HAPPENED MANY TIMES AND IS GETTING TO BECOME A SAFETY CONCERN. HAVE TAKEN IT INTO DEALER WHO CANNOT FIND A PROBLEM WITH IT, BUT I HAVE TWO TEENAGE DAUGHTERS AND I DON'T FEEL SAFE WITH THEM DRIVING IT. TWICE WHILE DRIVING ON FREEWAY THE VEHICLE HAD A BRAKING RESPONSE WHEN THE ACCELERATOR WAS PRESSED. MY DAUGHTER ONCE HAD TO HUSSLE OVER TO THE SHOULDER IN HEAVY TRAFFIC TO TURN THE CAR ALL THE WAY OFF AND BACK ON TO RESET IT. MANY TIMES IT STALLS WHILE SITTING AT TRAFFIC LIGHTS.

Mileage: 30,000

WHILE ACCELERATING ON AN INCLINE THE ENGINE LOST POWER ALL TOGETHER AND THE ENGINE LIGHT CAME ON. KIA NEEDS TO INVESTIGATE IMMEDIATELY! *TR

Mileage: 22,565

I WAS GOING DOWN THE HIGHWAY AT 55 MPH AND IT JUST CUTS OFF, THE ENGINE STOPS. IT HAS DOWN THIS SEVERAL TIMES ON THE HIGHWAY JUST CUTS OFF. WONT GO, AND ENGINE LIGHT COMES ON. I PULL OFF THE ROAD AND LET IT SIT FOR AWHILE AND THEN START THE CAR AND IT DOES FINE FOR AWHILE . UNTIL THE NEXT TIME IT DOES IT AGAIN, I HAVE HAD IT TO THE KIA DEALER THREE TIMES . THE FIRST TIME I HAD IT TOWED THERE, IT IS STILL UNDER WARRANTY. THEY CANT SEEM TO FIGURE IT OUT. I HAVE RECEIVED A LETTER FROM KIA TELLING ME THAT OTHER KIA OWNERS ARE HAVING THIS PROBLEM AND I SHOULD TAKE IT IN TO HAVE IT CHECKED. I HAVE DONE SO BUT STILL NOT FIXED. I GOT REAR ENDED BECAUSE THE ENGINE JUST STOPPED, THIS IS VERY DANGEROUS PROBLEM!!! *TR

Mileage: 28,000

WE BOUGHT THE VEHICLE NEW FROM KIA DEALER WITH 8000 MILE IN MARCH 2013 AND WE DID ALL THE MAINTENANCE AS PRESCRIBED . V6 3.6L 4X4 AFTER 14 MONTHS WHILE DRIVING APPROXIMATELY AT 20 - 25 MPH, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THIS HAPPENED 2 TIMES IN 4 DAYS IN SAME CIRCUMSTANCES. THE MIL CAME ON FRIDAY 20 JUNE AND STAY ON UNTIL SATURDAY 21 JUNE. IT HAPPENED AGAIN ON SUNDAY 22 JUNE AT ALMOST THE SAME SPEED. WE TAKE IT AT ONE CLOSE SHOP AND THEY READ THE CODES P2110; P2106; P0638 WHICH ARE POWER TRAIN RELATED AND THROTTLE ACTUATOR CONTROL RANGE /PERFORMANCE. THEY DIDNT ERASE THE CODES. I DONT KNOW THE REASON BUT ON MONDAY 23 JUNE THE MIL WENT OFF AGAIN. THE CAR IS FUNCTIONING NORMAL NOW BUT I DONT KNOW WHAT TO DO I WONDER IF THE CODES ARE STORED IN THE ECM. THIS SEEM TO BE VERRY DANGEROUS IT CAN HAPPEN ANYWHERE AND ANYTIME AND I WONDER WHY KIA DIDN'T MAKE A RECALL CAUSE I SEE A LOT A COMPLAINTS AS MINE. I WILL TAKE IT TO THE DEALER AND KEEP YOU INFORMED, I HOPE THEY WILL FIX IT UNDER WARANTY. ANYWAY THIS WILL BE MY LAST KIA!!! *TR

Mileage: 13,500

WE HAVE OWNED OUR KIA FOR 9 MONTHS, IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND NOW ITS IN THE SHOP AGAIN. THE VEHICLE WILL COME TO A COMPLETE STOP WHEN GOING FULL SPEED, WE WERE GOING 45MPH FOR THE LAST INCIDENT AND THE KIA CAME TO A COMPLETE STOP OUT OF NO WHERE AND THE ENGINE SHUT WAS STILL ON BUT IDLE HIGH AND WOULD NOT GO ANYWHERE UNTIL YOU TURNED THE KIA OFF, WAITED FOR 15-20MINS FOR IT TO "REPROGRAM" AND THEN IT HAD ENOUGH POWER TO MOVE SLOWLY OUT OF THE ROAD. AFTER GETTING IT HOME MY HUSBAND CALLED THE DEALERSHIP THE FIRST TIME AND THEY HAD NO IDEA WHAT WAS WRONG SO THEY SENT US TO ANOTHER DEALERSHIP WHO SAID THEY COULDN'T FIND ANYTHING WRONG AT THE TIME BUT IF IT HAPPENS AGAIN TO BRING IT BACK, WELL 9 MONTHS LATER WE ARE STILL HAVING ISSUES AND ARE NOT ABLE TO DRIVE IT WITHOUT FEAR THAT IT WILL JUST RANDOMLY SHUT DOWN IN THE ROADWAY. THE ONE TIME IT DID IT WE WERE ON THE INTERSTATE, AS A PARENT MY KIDS CAN NOT RIDE IN A VEHICLE THAT KEEPS DOING THIS AND KIA WILL NOT FIX THE ISSUE. *TR

Mileage: 19,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE CONTACT INDICATED THAT AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING AND ON ONE OCCASION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

I HAVE A 2013 KIA SORENTO V-6. APPROX. 6 MTHS INTO OWNING THE VEHICLE, WHILE ACCELERATING TO TURN RIGHT AFTER STOPPING AT A STOP SIGN, THE ENGINE DIED AND CAR LOST ALL POWER. THE CAR WAS STUCK AT A 45 DEGREE ANGLE 1/2 WAY INTO THE LANE OF TRAFFIC. I WAS LUCKY THAT NO-ONE WAS COMING OR I WOULD HAVE BEEN T-BONED. THE CAR DASH WAS COMPLETELY DARK WITH NO LIGHTS WHATSOEVER, NO BRAKES AND NO STEERING (SINCE BOTH ARE POWER). I HAD NO IDEA WHAT HAPPENED AND HAD A LOT OF TROUBLE GETTING THE CAR INTO NEUTRAL TO ATTEMPT RE-START. AFTER SEVERAL ATTEMPTS, IT FINALLY DID RE-START. TOOK IT TO KIA WHO WAS UNABLE TO DUPLICATE THE PROBLEM. SECOND TIME (11 MTHS), I WAS ACCELERATING FROM STOPPING AT A STOP LIGHT - ENGINE DIED AND CAR LOST ALL POWER, NO STEERING OR BRAKES - NO DASH LIGHTS. CARS HAD TO GO AROUND ME AND I WAS PRAYING I DIDN'T GET REAR-ENDED. AGAIN, CAR STARTED AFTER SEVERAL ATTEMPTS. THIRD TIME (12 MTHS), WAS AT THE BOTTOM OF A FREEWAY OFF-RAMP. ATTEMPTED TO GO AFTER LIGHT TURNED GREEN AND ENGINE DIED - AGAIN LOST ALL POWER - NO DASH LIGHTS, STEERING OR BRAKES - CARS HAD TO GO AROUND ME. FOURTH TIME (17 MTHS) STALLED IN PARKING LOT WHEN I STOPPED AT INTERSECTION TO TURN LEFT - SAME SYMPTOMS. THIS CAR IS DANGEROUS! KIA NEEDS TO RECALL AND CORRECT THIS PROBLEM BEFORE A SERIOUS ACCIDENT OCCURS AND SOMEONE DIES. I'M AFRAID EVERY TIME I DRIVE IT. HUGE SAFETY ISSUE! NHTSA, PLEASE DO SOMETHING. *TR

Mileage: 5,094

VEHICLE SHUT DOWN WHILE IN MOTION OR MAKING A LEFT TURN OR A RIGHT TURN AT 25-35 MPH... IT IS UNSAFE TO DRIVE.. I HAVE TAKEN THE CAR TO THE DEALER NUMEROUS OF TIME AND THEY STILL HAVEN'T FIXED THE PROBLEM AND MY WIFE AND KIDS ARE THE ONE THAT ARE ALWAYS IN THERE.. *TR

Mileage: 9,780

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN AT A STOP SIGN, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.

Mileage: 1,000

AS I WAS DRIVING AT ABOUT 15-20MPH THE CAR SHUT OFF COMPLETELY AS I WAS MAKING A LEFT HAND TURN WITHOUT WARNING. THIS IS THE THIRD TIME AT DIFFERENT SPEEDS SINCE WE PURCHASED THE VEHICLE IN JANUARY 2014. WE HAVE TAKEN IT TO KIA DEALERSHIP FOR REPAIR, REGULAR OIL CHANGES AND MAINTENANCE. THEY WERE UNABLE TO FIND ANYTHING WRONG , READ ANY CODES WITH COMPUTER OR DUPLICATE THE PROBLEM. I AM VERY CONCERNED AS THIS IS OUR FAMILY CAR AND IT IS A DRIVING HAZARD NOT KNOWING WHEN IT WILL SHUT OFF WITH NO WARNING, NEXT TIME IT COULD BE IN THE MIDDLE OF THE INTERSECTION OR FREEWAY! WE PLAN ON TAKING BACK TODAY TO DEALERSHIP. *TR

Mileage: 41,100

I WAS DRIVING IN TRAFFIC AND ALL OF A SUDDEN, THE CAR DIES. THE LIGHTS ON THE DASHBOARD ILLUMINATE. I HAD TO PUT THE CAR IN PARK, THEN TRIED STARTING THE CAR AGAIN. AFTER 2 TIMES, THE CAR TURNED BACK ON FINE. I BROUGHT THE CAR TO THE DEALER AND THERE COULDN'T REPLICATE THE PROBLEM AND DIDN'T FIND ANY COMPUTER CODES STORED. THIS IS QUITE A SAFETY HAZARD AND NOW I DON'T FEEL SAFE DRIVING THE CAR, ESPECIALLY WITH MY KIDS IN THE CAR. *JS

Mileage: 13,250

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 16,000. UPDATED 7/25/14*CN

Mileage: 1,000

FIRST INCIDENT : AFTER A FULL STOP AT RED LIGHT, AS CAR TOOK OFF, ENGINE STALLED OUT. HAD TO TRY SEVERAL TIMES TO RESTART ENGINE. AFTER RESTARTED, THE CAR DROVE FINE. SECOND INCIDENT : AFTER SLOWING DOWN THE CAR TO ABOUT 3MPH AND REACCELERATING, ENGINE STALLED OUT. AFTER A FEW TRIES TO RESTART THE ENGINE, IT RESTARTED AND DROVE FINE. *TR

Mileage: 9,000

I HAVE A 2013 KIA SORENTO THAT HAS LOST POWER NUMEROUS (10-15) TIMES. IT HAS OCCURRED IN MULTIPLE SETTINGS, AT LIGHTS, DRIVING DOWN THE STREET, BUT MOSTLY WHILE DRIVING DOWN A VERY BUSY INTERSTATE AT 65-70 MILES AN HOUR. THIS CAR IS GOING TO GET ME, ONE OF MY GRANDBABIES OR SOMEONE ELSE KILLED! ONCE I TURN ON MY HAZZARDS AND GET THE CAR OVER TO THE SIDE OF THE ROAD/MEDIAN, TURN IT OFF AND BACK ON IT STARTS AND CONTINUES ON DOWN THE ROAD WITH THE ENGINE LIGHT ON. THE FIRST TIME I TOOK IT IN THEY TOLD ME THE SEAL ON THE GAS TANK WAS BAD AND THEY REPLACED IT. THE SECOND TIME I TOOK IT IN THEY TOLD ME THE COMPUTER COULDN'T FIND ANYTHING WRONG. I'M TAKING IT IN FIRST THING TOMORROW MORNING AS IT HAPPENED ON THE INTERSTATE AGAIN THIS MORNING, WONDER WHAT THEY'LL TELL ME THIS TIME?! I SHOULD HAVE STUCK WITH MY 9 YEAR OLD CHEVROLET, NEVER HAD A SINGLE PROBLEM. PLEASE, PLEASE INVESTIGATE THIS PROBLEM AND FORCE AND FIND A FIX" BEFORE" PEOPLE ARE KILLED! *TR

Mileage: 16,000

ENGINE STALLED A TOTAL OF 8 TIMES WHILE IN MOTION SINCE 6/13/12, THE DATE OF PURCHASE OF THIS NEW CAR. THIS CAR HAD BEEN TAKEN INTO THE DEALER MULTIPLE TIMES. KIA HAS SAID IT CANNOT DIAGNOSE THE PROBLEM. *TR

Mileage: 800

I HAVE OWNED THIS CAR FOR 1 WEEK AND WHILE DRIVING IN THE MIDDLE OF TRAFFIC AT ABOUT 35 MPH IT COMPLETELY SHUT OFF! I ALMOST CAUSED A MAJOR ACCIDENT! *TR

Mileage: 29,000

WE HAVE 2013 KIA SORENTO, IT IS BEEN FEW MONTHS WE HAVE THIS PROBLEM OF SHUTTING ENGINE DOWN WHEN DRIVING IN SLOW SPEED AROUND 35 TO 40 MILES SOMETIME LESS AND SOMETIME STOPPING AT TRAFFIC LIGHT OR STOP SIGN, ALSO WE NOTICED IF WE GO OVER THE STREET BUMPS OR DOWN HILL LIKE ENTERING UNDERGROUND PARKING. BEEN IN DEALER TOO MANY TIMES, BEEN CONTACT BY CORPORATE OFFICE; EVERY TIME WE TOOK THE CAR TO THE DEALER THEIR ANSWER WAS, WE DROVE WE COULD NOT FIND ANY PROBLEM AND WE HAVE TO TAKE THE CAR BACK, BECAUSE THEY ARE DRIVING IN HWY WITH 70 OR HIGHER SPEED. FEW MONTHS BACK DEALER CALLED AND INFORMED US WE HAVE RECALL BY KIA AND IT IS RELATED TO YOUR PROBLEM, THEY FLUSH THE SOFTWARE AND LOAD NEW. CAR WAS RUNNING FINE UNTIL FEW DAYS AGO SHUTS DOWN TWO TIMES IN THREE DAYS IN MALLS PUBLIC PARKING PLACE AND ONCE AT STOP SIGN AND BOTH TIMES CAUSE PROBLEM FOR OTHER CARS. WE TOOK THE CAR BACK TO KIA DEALER AND THEY CALLED US BACK AGAIN WITH NO RESULT. I LEFT THE CAR AT DEALER AND NOT GOING TO GET IT BACK UNTIL THEY RESOLVE THIS ISSUE OR GIVE US OUR DOWN PAYMENT BACK. THIS IS NOT SAFE FOR MY SELF AND MY FAMILY AND OTHER DRIVERS AND THEIR FAMILY BUT I GUESS KIA CORP DOESN'T CARE AND JUST WANTS TO MAKE MONEY. *TR

Mileage: 30,000

ENGINE DIES OUT UNEXPECTEDLY. DRIVING AT LOW SPEEDS THE CAR WILL SHUT OFF. THIS HAS HAPPENED AT LEAST 3 TIMES. ONCE WAS IN A PARKING LOT. I WAS DRIVING SLOWLY AND ALLOWING PEDESTRIANS TO CROSS IN FRONT OF ME. AS I STOPPED FOR A PERSON THE ENGINE COMPLETELY SHUT OFF. I HAD TO PUT IT INTO NEUTRAL AND RESTART IN ORDER TO MOVE. SEEMED FINE AFTER THAT. SECOND TIME WAS IN STOP AND GO TRAFFIC. CRAWLING ALONG AND STOPPING. AS I SLOWLY MOVED FORWARD CAR DIED. AGAIN HAD TO THROW IT INTO NEUTRAL AND RESTART IT. THIRD TIME WAS STOPPED AT A STOP SIGN. STARTED TO TURN RIGHT FROM STOP SIGN AND CAR DIED. AGAIN HAD TO RESTART. THIS IS A DANGEROUS PROBLEM. IF I WAS STOPPED THEN PULLED INTO FAST ONCOMING TRAFFIC AND IT DIED I COULD BE HIT. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM THEREFORE CANNOT FIX IT. I HAVE SEEN MULTIPLE COMPLAINTS ONLINE ABOUT THIS. KIA NEEDS TO DETERMINE THE CAUSE OF THE ISSUE BEFORE SOMEONE IS KILLED. *TR

Mileage: 19,000

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DECELERATING TO A STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,903. *TR

Mileage: 7,903

WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH THE CAR'S ACCELERATOR STOPPED WORKING AND THE ENGINE LIGHT CAME ON. I WAS IN THE LANE NEXT TO THE FAST LANE IN LOS ANGELES. I QUICKLY TURNED ON MY HAZARD LIGHTS AND PULLED OVER ABOUT 5 LANES TO THE SHOULDER. THANK GOODNESS IT WAS LATE AT NIGHT AND I WAS ABLE TO PULL OVER SAFELY. I HAD FOUR KIDS IN THE CAR DRIVING HOME FROM MAGIC MOUNTAIN! I TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WORKED FINE THE REST OF THE WAY HOME ALTHOUGH I DID STAY IN THE SLOW LANES IN CASE IT HAPPENED AGAIN. THIS HAPPENED ON A SATURDAY. ON SUNDAY MY HUSBAND DROVE THE CAR A FEW MILES TO HAVE LUNCH. THE ENGINE LIGHT WAS ON WHEN HE LEFT BUT THEN TURNED OFF WHEN HE WAS ON HIS WAY HOME. TOOK THE CAR TO THE DEALERSHIP ON MONDAY AND THEY SAID I NEEDED A COMPUTER UPDATE AND THAT WOULD FIX THE PROBLEM. THEY LET ME KNOW THIS HAS HAPPENED TO OTHER CARS AND THE COMPUTER UPDATE HAS WORKED. VERY DISAPPOINTED IN KIA KNOWING THIS HAS HAPPENED AND NOT SENDING A LETTER OR LETTING US KNOW ABOUT THE PROBLEM TO HAVE US COME IN AND GET THE UPDATE DONE. WE COULD HAVE BEEN IN A SERIOUS ACCIDENT RESULTING IN DEATH. I HOPE THIS FIXES THE PROBLEM. THIS IS THE FIRST KIA I HAVE OWNED AND HAVE LOVED THE CAR UP UNTIL THIS POINT. *TR

Mileage: 29,530

I HAVE A 2013 KIA SORENTO THAT I BOUGHT BRAND NEW WITH ONLY 8 MILES ON IT. I WAS AT A STOP LIGHT AND MY CAR LUNGED FORWARD AS IF SOMEONE HIT US FROM BEHIND BUT THERE WAS NO ONE THERE. SO WHEN THE LIGHT TURNED GREEN WE STARTED TO GO AND NOTICED WE HAD NO POWER AND THE CHECK ENGINE LIGHT WAS ON. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD AND TURN OFF THE CAR AND CALLED AAA AND THE DEALERSHIP TELLING THEM WHAT HAPPENED. SO ONCE IT GOT THERE THE SERVICE TECH AND IT PROBABLY WAS THE COMPUTER AND IT NEEDED TO BE UPDATED . I STAYED THERE FOR ABOUT 1 HOUR WHILE THEY DID THE UPDATE AND THEN THEY TEST DROVE IT AND THE CHECK ENGINE LIGHT CAME BACK ON. SO THEN THEY SAID IT WAS THE THROTTLE BODY SO THEY REPLACED IT AND TEST DROVE IT AGAIN AND THE CHECK ENGINE LIGHT CAME ON AGAIN. SO THEY FOUND THAT IT WAS THE PCM . NOT TOTALLY SURE WHAT THAT IS. HE SAYS IT WAS 1500$ PART IN THE COMPUTER THAT WAS MALFUNCTIONING . BUT THEY HAD MY CAR FOR A WEEK DOING THE REPAIRS AND NOW IS RUNNING GOOD. THEY ALSO HAVE ME A RENTAL CAR. SO IN ALL THE DEALERSHIP DID A GOOD JOB FIXING MY CAR AND WOULDN'T STOP UNTIL IT WAS FIXED RIGHT. *TR

Mileage: 22,000

DRIVING THROUGH NEIGHBORHOOD APPROXIMATELY 25 TO 30 MPH, VEHICLE SUDDENLY SCREECHED TO HALT (I DID NOT DEPRESS THE BRAKES), ENGINE LIGHT CAME ON. ALL PARTS OF VEHICLE WERE DISABLED (UNABLE TO STEER, START, ETC.) I WAS THROWN FORWARD DESPITE SEAT BELT ON DUE TO SUDDEN AND COMPLETE STOP. THANKFULLY, I WAS THE ONLY VEHICLE IN THE ROADWAY AT THE MOMENT. AFTER SEVERAL MINUTES OF NO RESPONSE FROM VEHICLE WITH IGNITION ISSUES, I WAS FINALLY ABLE TO RESTART AND CONTINUE MY DRIVE, AS WELL AS CONTACT DEALER FOR APPOINTMENT TO 'REPAIR' THIS RAMPANTLY UNSAFE 2013 KIA SORRENTO ENGINE ISSUE. I PURCHASED THIS VEHICLE NEW IN FEBRUARY 2013 WITH THE NOTION THAT KIA HAS A 5 STAR SAFETY RATING. AFTER THIS INCIDENT AND AFTER REVIEWING OTHER EERILY SIMILAR COMPLAINTS, I VEHEMENTLY DISAGREE WITH THE RATING. THIS IS AN EXTREME SAFETY HAZARD. I DRIVE TO AND FROM PATIENT'S HOMES FOR A LIVING, OFTEN TRAVELING FREEWAYS AND IN REMOTE AREAS. I DID NOT NOTICE ANY ISSUES WITH MOTOR PRIOR TO 'COMPUTER UPGRADE' REQUESTED AT LAST VISIT TO DEALER. I AM HOPING THAT KIA RESOLVES THIS OBVIOUSLY RAMPANT ISSUE BEFORE SERIOUS INJURY OR DEATH RESULTS FROM THIS PROBLEM. I WILL NO LONGER TRANSPORT MY CHILDREN IN THIS VEHICLE UNTIL KIA CAN REMEDY THIS SITUATION. I AM TAKING IN TO THE SAME DEALER WHO DID 'UPGRADE' TODAY TO 'REPAIR' IF POSSIBLE. I WILL ALSO BE CONTACTING KIA VIA PHONE AND EMAIL CONTACT AS WELL AS THE DEALER FROM WHOM I PURCHASED MY VEHICLE. ALL NEED TO KNOW THAT THIS ENGINE FAILURE ISSUE IS SERIOUS AND COULD BE FATAL IF NOT DEALT WITH SOON. *TR

Mileage: 22,171

I WAS STOPPED IN THE LEFT TURN LANE WAITING FOR TRAFFIC TO PASS SO THAT I COULD PULL INTO A SHOPPING CENTER PARKING LOT WHEN SUDDENLY EVERYTHING SHUT OFF. I HAD FIRST NOTICED THE RADIO HAD SHUT OFF AND THEN I REALIZED THAT THE ENTIRE ENGINE HAD SHUT DOWN AS I COULD NOT MOVE THE VEHICLE. AFTER PUTTING THE VEHICLE IN PARK AND TURNING THE IGNITION OFF AND THE RESTARTING IT, I WAS ABLE TO RESUME DRIVING. AS THIS WAS THE DAY BEFORE THANKSGIVING, I WAS NOT ABLE TO TAKE THE CAR TO THE DEALERSHIP UNTIL THE SATURDAY AFTER THANKSGIVING. SIMILAR TO OTHERS HERE WHO HAVE MADE COMPLAINTS, THE AUTOMOTIVE TECHNICIANS AT THE DEALERSHIP WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR EVEN AFTER TEST DRIVING IT AND HAVING IT CONNECTED TO THE COMPUTER. THE PROBLEM HAS NOT OCCURRED SINCE TAKING IT TO THE DEALERSHIP. I THOUGHT THAT MAYBE THIS WAS JUST A FLUKE THING UNTIL I READ ALL OF THE COMPLAINTS HERE. KIA REALLY NEEDS TO FIND OUT WHAT THE ISSUE IS WITH THESE VEHICLES BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. *TR

Mileage: 17,500

ABOUT 6 MONTHS AGO WHEN MY RADIO TURNED OFF AND WOULDN'T TURN BACK ON. I TOOK IT INTO THE DEALERSHIP AND THEY SAID THAT IT MUST HAVE BEEN A ONE TIME THING BECAUSE THEY WE NOT ABLE TO DUPLICATE THE PROBLEM AGAIN. I WENT WITH IT AS THIS IS THE 3RD KIA I HAVE OWNED. ON 12/5/13 I WENT TO TURN MY CAR ON AND IT DIDN'T START, I WAITED A FEW SECONDS TRIED AGAIN AND SHE STARTED. THE VERY NEXT DAY 12/6/13 I DROVE TO LA WITH MY SON AND ON MY WAY BACK DOWN (90 MILES AWAY FROM HOME) THE RADIO WENT OUT AGAIN AND MY CAR FELT VERY SLUGGISH. I COULDN'T CALL MY HUSBAND AS MY BLUETOOTH IS CONNECTED TO MY RADIO AND I WAS ALREADY ON THE ROAD WHEN THE RADIO WENT OUT AGAIN. NOW TODAY 12/11/13 I WAS DRIVING ON THE FREEWAY TO A DOCTORS APPOINTMENT. AS SOON AS I GET OFF THE FREEWAY I AM AT A STOP SIGN, I STOP. WHEN IT IS MY TURN TO GO IS WHEN MY CAR DECIDES TO COMPLETELY SHUT DOWN! ALL THE LIGHTS FLICKERED, THE RADIO WENT OUT AND MY CAR WAS STILL STUCK IN DRIVE, ON A SLIGHT HILL. I IMMEDIATELY PUT MY HAZARD LIGHTS ON, PUT THE EMERGENCY BREAK ON AS I DIDN'T WANT MY CAR TO ROLL BACKWARDS. AFTER TRYING TO RESTART MY CAR ABOUT 4 TIMES I WAS FINALLY ABLE TO PUT THE CAR IN PARK AND RESTART THE CAR. BUT SHE WAS SHAKING THE ENTIRE TIME UNTIL I FINALLY PARKED THE CAR AND WENT TO MY APPT. I PURCHASED THIS CAR FOR SAFETY AS I HAVE NEVER HAD A PROBLEM WITH ANY OF MY OTHER KIA'S. I WILL BE TAKING IT IN TO THE DEALERSHIP TOMORROW AND SEE WHAT THEY SAY. AFTER READING ALL OF THESE COMPLAINTS FROM PEOPLE WITH THE SAME EXACT ISSUE I AM LOOKING AT KIA TO RECALL THIS CAR. THEY SHOULDN'T WAIT UNTIL A FATALITY OCCURS TO RECTIFY THIS ISSUE. I LIVE THE CALIFORNIA SO AFTER 3 TIMES FOR THE SAME REASON IT WILL FALL UNDER THE LEMON LAW BUT MY CONCERN IS THE SAFETY OF EVERYONE ELSE ESPECIALLY MY 3 CHILDREN THAT I AM CONSTANTLY TRANSPORTING, AND MYSELF ON MY 140 MILE DRIVE DAILY. PLEASE RECALL THIS VEHICLE! *TR

Mileage: 40,000

WHILE DRIVING IN PARKING LOT AND BREAKING THE ENGINE STOPPED, ENGINE LIGHT CAME ON. CAR WOULD NOT RESTART. TOOK MULTIPLE TRIES TO GET GEAR SHIFT INTO PARK. ENGINE FINALLY RESTARTED. TOOK IN TO DICK HANNAH DEALER TO CHECK CODES, AFTER 2 HOURS THEY COULD FIND NOTHING AND HAD NOT HEARD OF THE PROBLEM. APPARENTLY THEY DON'T HAVE INTERNET ACCESS WHERE THIS NHTSA SITE REPORTS 14, NOW 15, OF THE SAME INSTANCES. THIS IS A VERY UNSAFE SITUATION & THE DEALERS DON'T KNOW ABOUT IT........REALLY. THIS IS OUR FIRST AND PROBABLY LAST KIA. THIS VEHICLE HAS HAD THE ELECTRONIC THROTTLE FAILURE WHILE DRIVING, FAULTY BACK SEAT LATCH, LEAKY POWER STEERING FITTING DRAINING MOST OF THE FLUID OUT. *TR

Mileage: 14,747

2013 KIA SORENTO LX - V6 AWD PURCHASED 3/2013. ON 10/19 AT 11.5K MILES ON VEHICLE THE TRANSMISSION SLIPPED AND THEN LOST MOST FUNCTION AT 45 MPH . CAR LIMPED HOME WITH CHECK ENGINE LIGHT ON AND SPEWING FLUID.HE NEXT MORNING (SAT)CALLED KIA ROADSIDE SERVICE AND HAD CAR TOWED TO NEAREST DEALER. THE DEALER TOOK VEHICLE AND NOTIFIED ME LATER IN THE DAY TRANSMISSION WOULD BE AND ORDERED ON MONDAY. I WAS NOTIFIED THAT CAR WOULD BE REPAIRED WITH NEW TRANS AND CAR WOULD BE READY ON WED. THE DEALER CALLED ME A SAID THE WATER PUMP WAS CORRODED AND WAS OUT OF COOLANT. A WATER PUMP WAS REPLACED AND TRANS. I PICKED UP THE CAR ON THURS AND NOTICED FLUID UNDER THE CAR THE NEXT MORNING. TOOK THE CAR BACK TO THE DEALER THE NEXT MORNING, HE STATED THEY OVERFILLED AND NOW THE PROBLEM SOLVED (FRI) Y CONFIDENCE SHAKEN AND NOT FEELING SAFE, I TRADED IN THE VEHICLE (GOT FAIR MARKET VALUE) ,FOR A LEASED NEWER MODEL. I HAVE LOST $7,000 FOR OWNING THE VEHICLE 7.5 MONTHS, WITH 11.5K MILES. I AM ARGUING WITH KIA MOTORS FOURSOME COMPENSATION, BUT THEIR ATTITUDE IS THEY WILL NOT DO ANYTHING, SUGGESTED DEALER DISCUSSION. I AM CONTINUING A DIALOGUEWITH KIA, THEY NEED TO BE RESPONSIBLE. *TR

Mileage: 11,400

THE VEHICLE LOST POWER WHEN DRIVING ON THE HIGHWAY AND CHECK ENGINE LIGHT CAME ON.. I WAS LUCKY TO STOP THE CAR ON THE ROAD SIDE. TURNED THE VEHICLE OFF AND RESTARTED THE CAR BUT THE CHECK ENGINE LINE SAID NOT GO OFF.DROVE THE CAR FOR ABOUT A MILE AND LOST POWER AGAIN. REPEATED THE SAME STEP AND RESTARTED. REACHED HOME . THIS VEHICLE HAS HAD SEVERAL PROBLEMS, PURCHASED THE VEHICLE NEW WITH 10 MILES. LAST MONTH THE FAN WAS NOT TURNING OFF EVEN AFTER TURNING OFF THE VEHICLE. TODAY'S INCIDENT COULD RESULT IN AN ACCIDENT IF I WAS ON THE LEFT LAN. *TR

Mileage: 11,590

WE PURCHASED THE 2013 KIA SORENTO AWD 2/2013 W/300 MILES ON IT. AT THE END OF APRIL, WE WENT TO DEATH VALLEY (ROUND TRIP WAS APPROX 350 MILES.). WHEN WE RETURNED TO TOWN, WE STOPPED AT THE GROCERY STORE TO PICK UP SUPPER SUPPLIES. AFTER SHUTTING THE VEHICLE OFF, BEING IN THE STORE FOR APPROX. 30 MINUTES, & THEN CAME BACK OUT, WHEN WE TURNED THE VEHICLE ON, IT SOUNDED AS THOUGH IT WAS ONLY HITTING ON HALF THE CYLINDERS. WE IMMEDIATELY CUT THE VEHICLE OFF, WAITED A COUPLE OF MINUTES, AND THEN TURNED IT BACK ON. IT SEEMED FINE. WE FIGURED IT WAS PROBABLY A FLUKE. RIGHT AFTER THIS HAPPENED THOUGH, I NOTICE A HUGE DECREASE IN MY FUEL MILEAGE. BEFORE THIS HAPPENED, I WAS GETTING 18/19 MPG/CITY AND 24-34 MPG/HWY (DEPENDING ON HOW FAR I WENT, OUT TO DEATH VALLEY W/NO STOPS, WE GOT 34). NOW I WAS LUCKY TO GET 13/14 MPG/CITY AND 16-18 MPG/HWY. WE TOOK IT TO THE KIA GARAGE, BUT THERE WASN'T MUCH THEY COULD DO BECAUSE IT WASN'T THROWING ANY CODES. WE SUFFERED WITH PAYING MORE FOR GAS FOR 6 MONTHS UNTIL WE WENT FOR AN OIL CHANGE IN OCT AND THE DEALERSHIP TOLD US THERE WAS AN "ECM" UPDATE. AFTER THEY SHARED WITH US THAT IT COULD POTENTIALLY HELP W/THE FUEL MILEAGE, I WAS ECSTATIC! IT WENT RIGHT BACK UP TO WHERE IT HAD BEEN PREVIOUSLY! THEN, THE THING WITH THE IGNITION HAPPENED AGAIN! ONLY WORSE THIS TIME, JUST A FEW DAYS AGO! MY FUEL MILEAGE WENT BACK DOWN TO WHAT I SHARED ABOVE. WE TOOK IT BACK TO THE DEALERSHIP AND AFTER THEM TRYING ALL DAY TO REPLICATE WHAT HAPPENED (WHICH TOOK MONTHS FOR IT TO HAPPEN W/US), THEY FINALLY DID THE UPDATE, AGAIN. MY FUEL MILEAGE IS BACK UP TO WHERE IT SHOULD BE. I WANT TO BE HAPPY, BUT I AM CONCERNED THIS WILL HAPPEN YET AGAIN. THERE HAVE BEEN TO OTHER NOTICEABLE ISSUES THAT I HAVE SHARED IN OTHER SECTIONS. ONE ABOUT VIBRATION WHILE IN NEUTRAL/PARK & ONE ABOUT THE VEHICLE NOT STARTING AFTER PRESSING THE IGNITION BUTTON. *TR

Mileage: 1,000

DRIVING VEHICLE ON HIGHWAY, SUDDENLY LOST POWER, WOULD NOT ACCELERATE. STOPPED IN BREAKDOWN LANE, SHUT VEHICLE OFF AND RESTARTED. VEHICLE RAN OK BUT CHECK ENGINE LIGHT WAS ON. DUE TO VACATION TOOK VEHICLE TO DEALER ON 10/8. SERVICE MANAGER SAID THERE WAS A RECALL FOR ECM AND BASED ON CODE FROM VEHICLE THAT WAS PROBABLY THE PROBLEM. WHEN I ASKED WHY I WAS NOT NOTIFIED HE SAID BECAUSE IT WAS NOT A SAFETY ISSUE????? TO ME LOSS OF POWER ON THE HIGHWAY IS A SAFETY ISSUE. NOW, 10/16 MY WIFE CONFRONTED THE SAME PROBLEM AND ON THE HIGHWAY WHICH SHE SAID CAUSED A REAL SAFETY PROBLEM, SHE WAS IN THE MIDDLE LANE AND CARS WERE BEARING DOWN ON HER UNTIL SHE COULD FINALLY MOVE OVER INTO THE BREAKDOWN LANE. AGAIN, SHE WAS ABLE TO RESTART THE VEHICLE AND VERY ANXIOUSLY ABLE TO GET OFF THE HIGHWAY. AFTER STOPPING AND RESTARTING TWO MORE TIMES SHE WAS ABLE TO MAKE IT HOME WITH THE CHECK ENGINE LIGHT ON AGAIN. UPON SEEING OTHER SIMILAR COMPLAINTS ON THE WEB, I AM GOING BACK TO THE KIA DEALER TO TRY AND GET THIS FIXED, HOWEVER, I THINK THAT THE NHTSA NEEDS TO FORCE KIA TO DO A RECALL TO FIX THE PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT ON THE HIGHWAY, THE SERVICE MANAGER AT THE DEALER IS AT A LOSS AS TO WHAT MAY BE CAUSING THIS CONDITION BUT IT IS OBVIOUSLY A PROBLEM OTHERS HAVE ENCOUNTED. *TR

Mileage: 22,000

IN APRIL 2013, WE WERE DRIVING NORMALLY AT APPROXIMATELY 30 MILES AN HOUR WHEN THE ACCELERATOR WENT OUT AND ALL OF THE ENGINE LIGHTS CAME ON. THE STEERING WHEEL LOCKED AND WE JUST HAD TO WAIT FOR THE CAR TO STOP. BROUGHT IT IN AND THEY WORKED ON THE THROTTLE. LAST WEEK, IT HAPPENED AGAIN. KIA DEALERSHIP WAS NOT HELPFUL AT ALL. THEY SCREENED THE CAR AND SAID THEY COULDN'T FIND A PROBLEM. THEY DID NO REPAIRS, BUT REPORTED THAT THEY HAD TO DO AN ECM UPGRADE. CONTACTED THE KIA HEADQUARTERS REGARDING THIS MATTER AND INDICATED THAT THERE HAS TO BE A PROBLEM IF THE SAME ISSUE HAS OCCURRED TWICE IN A SPAN OF SEVERAL MONTHS. WE ALSO INFORMED THEM THAT WE FELT THE CAR WAS UNSAFE AND THEY OPENED A CASE TO NOTE THE ISSUE. WE HAVE CHILDREN, AND THIS IS A SERIOUS RISK. WE JUST GOT THE CAR IN APRIL OF 2013. *TR

Mileage: 21,000

HAVE A 2013 KIA SORENTO. PURCHASED USED END OF MAY 2013. WIFE NOTICED AT TIMES THE VEHICLE WOULD STALL OR SHUTDOWN WITH THE ENGINE LIGHT ON. HAPPENED AGAIN 09/11/2013. TOOK IT THE KIA PLACE AND THEY DID THE FOLLOWING: CAUSE: SA153 XMA VQ ECM UPGRADE CAUSE: FOUND P2111 THROTTLE ACTUATOR FAILURE 28325R1A VCM MOTOR ASSY ( THETA ENG ), R&R 1 - 35100-3C700 ETC-ACTUATOR 1 - UM040-CH010 THROTTLE PL & IND CL THEY CLAIM THIS RESOLVED IT....WE WILL SEE! *TR

Mileage: 14,887

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURES. THE FAILURE MILEAGE WAS 5,880.

Mileage: 5,880

I WAS APPROACHING A RED LIGHT AND APPLIED THE BRAKES QUICKLY AS I WAS GOING TOO QUICKLY TO STOP AT THE STOP LINE IF I HAD NOT. I WAS ONLY GOING ABOUT 20-25 MPH. AS I APPLIED THE BRAKES THE CAR SHUT OFF. I WAS UNABLE TO PLACE THE CAR IN PARK FOR A COUPLE OF MINUTES AND THE CAR DID NOT RESPOND AT ALL. AFTER I BLOCKED TRAFFIC FOR A COUPLE OF LIGHT CHANGES AND CARS WERE HONKING, I WAS ABLE TO PLACE CAR ON PARK AND RESTART IT. IT HAS NOT HAPPENED SINCE. I RECENTLY NOTICED A HIGH PITCHED BUT VERY LOW SOUND WHILE DRIVING AT FIRST I WASN'T SURE WHERE IT WAS COMING FROM. I AM DUE FOR AN OIL CHANGE SO I WILL LET THE DEALERSHIP KNOW WHEN I TAKE IT IN SOON. *JS

Mileage: 11,786

I BOUGHT 2 BRAND NEW KIA'S AND ONE BEING A 2013 SORENTO IN NOVEMBER 2012. YESTERDAY, ON THE FWY DURING RUSH HOUR I WAS IN THE FAST LANE WHEN MY EMISSION LIGHT WENT ON AND I WAS LOSING SPEED (GOING UP HILL). LUCKILY I WAS ABLE TO MAKE IT TO THE SHOULDER. I TURNED THE CAR OFF, SAT FOR A FEW AND STARTED THE CAR. I WAS ABLE TO DRIVE OFF THE FWY AND PULL OVER. I WAS ABLE TO USE THE NAVIGATION SYSTEM TO FIND A LOCAL KIA DEALER THAT WAS 2 MILES AWAY. IT WAS DISCOVERED THAT THEY NEEDED TO REPLACE MY THROTTLE AND WAS TOLD THAT THIS SHOULDN'T HAPPEN TILL AFTER THE CAR IS OVER 100K. I'M VERY GRATEFUL THAT THE MECHANIC STAYED TO FIX MY CAR AS IT WAS 4:45P AND THEY LEAVE AT 5P AND I WAS STILL 40 MILES FROM HOME. THIS IS THE ONLY ISSUE I'VE HAD WITH MY CAR OTHER THAN EITHER MY KEY FOB NOT WORKING PROPERLY OR THE REAR TRUNK DOOR HAS A MALFUNCTION; I'M UNABLE TO USE THE KEY FOB TO ELECTRONICALLY OPEN THE REAR DOOR. IT HAS NEVER WORKED SINCE PURCHASING THE VEHICLE, I JUST HAVEN'T HAD THE TIME TO DROP THE CAR OFF AND BE WITHOUT A VEHICLE FOR THE DAY ON SOMETHING THAT IS MINOR. *TR

Mileage: 22,000

MY 2013 KIA SORENTO ENGINE SHUT OFF WHILE DRIVING ABOUT 20 MPH. I WAS ABLE TO PULL OVER TO THE SIDE SAFELY. I WAS ABLE TO START THE CAR AND DRIVE OFF. MY HUSBAND DROVE THE CAR ABOUT A WEEK AGO TO PICK ME UP FROM WORK AND THE ENGINE SHUT OFF AGAIN. HE WAS ON THE FREEWAY BUT HE WAS ONLY DRIVING ABOUT 30 MPH IN TRAFFIC. HE PULLED OVER SHUT THE CAR OFF. HE TURNED THE CAR BACK ON PUT IT IN GEAR, BUT THE CAR WOULD NOT GO. YESTERDAY AND TODAY IT HAPPEN TWICE. *TR

Mileage: 13,600

I HAD JUST PURCHASED THE VEHICLE ABOUT 2 WEEKS AGO. IT WAS USED BUT ONLY HAD 29875 MILES. AS I WAS DRIVING ON THE ROAD PREPARING TO STOP AT A LIGHT THE ENGINE SHUT OFF AND THE CHECK ENGINE LIGHTS TURNED ON. I LOST POWER STEERING, LUCKILY I WAS NEXT TO A BURGER KING AND WAS ABLE TO COAST INTO THE PARKING LOT. AS SOON AS I STOPPED I PUT THE VEHICLE INTO PARK AND WAS ABLE TO START IT UP AGAIN. I HAD BROUGHT IT INTO THE DEALERSHIP AND THEY KEPT IT FOR THE DAY, BUT TOLD ME THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THE DIAGNOSTIC REVEALED THERE WAS NO ISSUE. I THOUGHT THAT IT MIGHT HAVE BEEN JUST A RARE OCCURRENCE, BUT A WEEK LATER THE SAME THING HAPPENED AGAIN. BOTH TIMES MY 4 MONTH OLD SON WAS IN THE VEHICLE. I HAVE BROUGHT IT BACK TO THE DEALERSHIP AND TOLD THEM TO KEEP IT AS LONG AS THEY NEED TO FIX THE PROBLEM. I DON'T WANT IT BACK UNTIL IT IS FIXED. I HOPE KIA DOES THE RIGHT THING AND RECALLS THE VEHICLE BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

Mileage: 30,556

ON 6/3/2013, PULLING INTO A GAS STATION THE CAR ENGINE JUST SHUT OFF. COULDN'T STEER THE CAR OR BREAK. PUT IT IN PARK AND RESTARTED. ON 6/18/2013, SLOWING DOWN FOR A PEDESTRIAN AND COMING TO A STOP THE ENGINE SHUT OFF. PUT IT IN PARK AND RESTARTED. WHEN I RESTARTED IT MY SEAT COOLER TURNED ON AUTOMATICALLY. CAR IS AT THE DEALER RIGHT NOW, OVER NIGHT BECAUSE THEY CANNOT DIAGNOSE IT WITHOUT IT HAPPENING TO THEM. I PURCHASED A BRAND NEW CAR SO I WOULDN'T HAVE TO GO TO THE MECHANIC, NOW I DON'T EVEN WANT THE CAR IF I HAVE TO WORRY ABOUT MY SAFETY AND THE SAFETY OF OTHERS EVERY TIME I DRIVE IT. I HOPE KIA MAKES THIS RIGHT AND FINDS THE PROBLEM OR RECALLS THE CAR. *TR

Mileage: 9,000

WHILE DRIVING HOME FROM A WEEKEND VACATION, WITH ROUGHLY 130 MILES REMAINING OF THE TRIP, RUNNING AT 70-80 MPH ON EXPRESSWAY, THE CAR LOST RPM, STALLED, AND WOULD NOT ACCELERATE. THIS HAPPENED AT ROUGHLY 2:15PM. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, CROSSING OVER 2 LANES OF EXPRESSWAY TRAFFIC, WHILE COASTING, WITH MY WIFE A 3YR OLD CHILD IN HIS CAR SEAT. I TURNED THE CAR OFF AND RESTARTED THE CAR IN WHICH RPM'S WERE BACK AND CAR WAS RUNNING. WE STOPPED AT MY WIFE'S PARENTS AND LOOKED UP ENGINE STALLING ISSUES ON THE 2013 KIA SORENTO. I WAS SHOCKED AT WHAT I SAW. THERE ARE MULTIPLE ENTRIES, WITH INDIVIDUALS WITH THE EXACT SAME ISSUE. IN REVIEWING THEIR CLAIMS, IT APPEARS THAT MECHANICS ARE HAVING ISSUES IDENTIFYING AND FIXING THE PROBLEM. ARE OUR WAY BACK FROM PARENTS, THIS HAPPENED AGAIN AT 4:45PM, AND A THIRD TIME AT 5:06PM. WE STAYED IN THE FURTHEST RIGHT LANE AND SAFELY PULLED OFF. THE CHECK ENGINE LIGHT IS ON. SINCE IT IS SUNDAY, AND THE DEALER ISN'T OPEN, THE CAR WILL BE BROUGHT TO THE DEALERSHIP FIRST THING IN THE MORNING TOMORROW. THIS CAR WAS JUST BROUGHT TO THE KIA DEALERSHIP LAST WEEK TO HAVE FRONT SUSPENSION WORK DONE, DUE TO JERKING AND CLICKING EFFECTS, FOR NO ACCIDENT REASON, NOR ANY REASON AT ALL, AS WELL AS A FAULTY VOLUME CONTROL ON THE STEERING WHEEL. VERY DISAPPOINTED IN KIA AND THIS VEHICLE, AND WE WILL BE TAKING ACTION TO HAVE THIS SITUATION RECTIFIED. *TR

Mileage: 11,400

WHILE DRIVING MY VEHICLE AT ABOUT 10 MPH ON THE EXPRESSWAY/STREET, MY CAR JUST SHUT OFF FOR NO REASON AND THE ENGINE LIGHT WENT ON. I HAD TO RESTART MY VEHICLE. SOMETIMES, WHEN AT A STANCE, THE VECHICLE SHAKES A LITTLE AS IF IT WANTS TO SHUT OFF. I'LL RESTART IT AND IT SEEMS TO HELP A LITTLE BIT. I AM EXTREMELY CONCERNED AS THE CAR HAS SHUT OFF ON ME AT LEAST 5 SEPARATE TIMES. I FEEL THIS IS A HAZARD FOR MY FOUR YEAR OLD SON AND I. PLEASE LOOK INTO THIS SERIOUS MATTER. THANK YOU! *TR

Mileage: 4,000

WE LEASED 2013 KIA SORENTO IN AUG 2012 AFTER DRIVING FEW MONTHS ENGINE STARTS TO SHUT DOWN BY IT SELF, THE FIRST TIME SHUTS DOWN ON MY DRIVEWAY, I DIDN'T CONTACT DEALER AT THAT TIME, AFTER FEW MONTHS I WAS DRIVING ON STREET AND ENGINE SHUTS DOWN AGAIN AND I COULDN'T PUT THE CAR IN PARK TO START THE ENGINE AGAIN, CALLED AAA TOW TRUCK TO TOW THE CAR TO DEALER, AFTER FEW DAYS THE COULDN'T FIND ANY PROBLEM BUT DEALER CONTACTED KIA CENTER FOR HELP AND THEY CHANGED PARTS AND HOPING EVERYTHING IS FIXED BUT AFTER FEW MONTHS THE PROBLEM START AGAIN AND ENGINE SHUTS DOWN AGAIN AND AGAIN AND AGAIN ALMOST FIVE TIMES IN ONE MONTH, THE LAST TIME ENGINE SHUTS DOWN WHEN MY WIFE WAS GOING TO DROP OFF OUR KIDS AT SCHOOL AND ALL THE CARS STOPPED IN THE MORNING RUSH HOUR, THEY WERE PANICKED AND WE CONTACTED DEALER AGAIN FOR SECOND TIME AND TOOK THE CAR IN FOR REPAIR, AFTER FEW DAYS TEST DRIVE AND TEST EVERYTHING THEY COULDN'T FIND ANYTHING AND THEY DID CONNECT A RECORDING DEVICE TO OUR CAR TO RECORD THE FAULT OR CODE WHEN ENGINE IS SHUTTING DOWN, THIS IS INCONVENIENT ALL THE WIRES ARE HANGING FROM THAT DEVICE. WE EXPLAINED THIS ISSUE TO DEALER SERVICE MANAGER, SALES MANAGER AND IT IS HIGH SAFETY ISSUE, I AM WONDERING IF THOSE MANAGERS WILL DRIVE THIS CAR OR THEIR FAMILY WILL DRIVE THIS CAR AROUND, IT IS VERY EASY TO TELL US WE COULDN'T FIND ANYTHING, THANK GOD WE DIDN'T INVOLVE IN ANY ACCIDENT BUT IF HAPPENS I AM WONDERING WHAT KIND OF ANSWER WILL GET FROM DEALER. SO WE ARE GOING TO DRIVE AROUND AND NEXT TIME WILL BE THIRD TIME AND BY CALIFORNIA LEMON LAW THEY HAVE TO TAKE THIS CAR AWAY AND RETURN OUR MONEY OR GIVE US A NEW CAR. *TR

Mileage: 9,000

MY HUSBAND AND I PURCHASED THIS VEHICLE ON 5/25/13. WE HAD THE CAR FOR 2 HOURS AND WERE DRIVING HOME WHEN THE VEHICLE STALLED AND WHEN HOLDING THE GAS PEDAL TO THE FLOOR, THE CAR WOULD NOT GO. THE RPM'S DIDN'T MOVE EITHER. THE ENGINE CHECK LIGHT CAME ON AS WELL. I GOT THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED IT OFF AND WHEN I TURNED IT BACK ON AND PUSHED THE GAS PEDAL DOWN, THE RPM'S MOVED AND WHEN I PUT IT IN GEAR, THE CAR MOVED DOWN THE ROAD AGAIN. MY HUSBAND THEN TOOK OVER DRIVING AND THIS HAPPENED TO HIM FOUR TIMES. THE LAST TIME THAT IT DID THIS, IT TOOK TURNING THE CAR OFF AND RESTARTING IT THREE TIMES BEFORE IT WOULD EVEN GO DOWN THE ROAD. WE ARE HOPING TO RETURN THIS CAR TO THE DEALERSHIP AND GET OUR TRADE IN BACK AND WILL NOT GET A KIA EVER AGAIN . *TR

Mileage: 28,606

THIS CONTACT IS REPORTING ABOUT 2013 KIA SORENTO. I WAS DRIVING SLOWLY AND I HEARD A NOISE. IT SOUNDED LIKE A RUBBING OR POPPING NOSE. I CALLED AND MADE AN APPOINTMENT. I ALSO COMPLAINED ABOUT THE STALLING I FELT WHEN I WAS DRIVING 20-30 MILES AN HOUR. THE MECHANIC STATED YES I NOTICED THAT BUT I THINK IT IS THE ECO SYSTEM WHICH SAVES GAS. I SAID CANT WE TURN IT OFF? HE STATED HE DID NOT KNOW. HE ORDERED THE PART (STRUT TOP BEARING) FOR THE POPPING SOUND, GAVE ME THE NOTE HE WROTE, AND IT DID NOT SAY A WORD ABOUT THE STALL..HOWEVER, WHEN I DROVE OFF THE LOT AND FIGURED OUT HOW TO TURN OFF THE ECO SYSTEM THE CAR STALLED WORSE, IT FEEL T AS IF THE CAR WAS HAVING ISSUES SHIFTING IN TO GEAR. THIS IS SO AWFUL, I AM PAYING 26,000 DOLLARS FOR THIS CAR AND IT IS MY FIRST CAR AND HERE I AM HAVING ISSUES ALREADY... IT ALSO FEELS LIKE IT IS VEERING TO SIDE TO SIDE WHEN I DRIVE IT, BUT THE MECHANIC STATED HE WAS NOT ABLE TO DUPLICATE THE PROBLEM. *TR

Mileage: 9,800

AT AN IDLE, THIS VEHICLE RUNS ROUGH AND SHAKES. IT FEELS AS THOUGH IT WILL STALL. I DO NOT BELIEVE THIS SHOULD BE HAPPENING WITH A NEW CAR. I TOLD THE MECHANIC AT MY FIRST MAINTENANCE CHECK, AND HE ACTED AS IF IT WOULD GET BETTER WITH AN OIL CHANGE. IT SEEMS TO BE GETTING WORSE. I COMMUTE 120 MILES A DAY FOR WORK, AND I HAVE HAD THE CAR FOR 5 MONTHS, IT HAS 9000 MILES NOW. NOW THE RADIO WILL NOT TURN ON? THIS CONCERNS ME THAT MAYBE SOMETHING ELECTRICAL IS MALFUNCTIONING. *TR

Mileage: 350

WE BOUGHT THE 2013 KIA SORENTO IN SEPTEMBER 2012 WITH 140MILES ON IT. WE'VE HAD NO ISSUES TILL THIS YEAR MY WIFE HAD HER 1ST STALL IN MID JANUARY WHILE AT A STOP SIGN. SHE NEVER MENTIONED IT TO ME UNTIL IT HAPPENED A SECOND TIME IN FEBRUARY. IT FINALLY HAPPENED TO ME DURING THE SECOND WEEK IN MARCH ON A SATURDAY I WAS BRINGING MY SON TO BASEBALL PRACTICE I PULLED OUT OF MY DRIVEWAY DROVE TO THE END OF THE STREET AND STOPPED AT THE CORNER BUT WHEN I PRESSED ON THE GAS THE CAR DIDN'T MOVE. IT TOOK ME A FEW SECONDS TILL I NOTICED IT HAD STALLED IT WAS SO QUICK AND SILENT I DIDN'T HEAR OR FEEL IT STALL. I PUT IT IN PARK THEN STARTED IT AND IT'S BEEN FINE TILL TODAY WHEN MY WIFE WENT TO PICK UP OUR KIDS FROM SCHOOL. SHE WAS DRIVING SLOWLY ON THE SIDE STREETS NEXT TO THE SCHOOL LOOKING FOR A PARKING SPACE WHEN IT JUST DIED. THIS IS EXTREMELY DANGEROUS IF THIS HAPPENS AND CAUSES AN ACCIDENT OR EVEN A FATALITY KIA WILL HAVE A SERIOUS LAW SUIT ON THEIR HANDS. I'M BRINGING MY KIA TO THE DEALER ON APRIL 18, 2013 BUT WHEN I SPOKE TO THE SERVICE GUY ON THE PHONE TODAY HE MENTIONED IF THERE ARE NO CODES THERE'S NOT MUCH TO GO ON TO DETERMINE A PROBLEM. *TR

ENGINE STARTED MAKING A LOUD NOISE, CHECKED OIL TURNED ENGINE OFF AND ON AGAIN AND NOISE CONTINUED. DROVE HOME APPROX 150 MILES FROM VISITING OUR SON AT COLLEGE. AFTER ARRIVING AT HOME ENGINE STILL MADE NOISE. TOOK INTO DEALER THE FOLLOWING DAY AND TODAY WAS INFORMED WE ARE NEEDING A NEW SHORT BLOCK ENGINE AND IT'S ON BACKORDER FOR A WEEK AND A HALF. NOT A HAPPY CUSTOMER, SINCE I AM MAKING CAR PAYMENTS AND DON'T HAVE THE VEHICLE. IT WORRIES ME WHAT IS YET TO COME WITH THIS VEHICLE. THE REASON WE PURCHASED IT TO BEGIN WITH WAS THE WARRANTY, BUT HAD WE KNOWN WE'D BE USING IT 7 MONTHS INTO OWNING THIS KIA I WOULD HAVE NEVER PURCHASED IT TO BEGIN WITH. I DO WANT TO SAY THE DEALERSHIP WE ARE DEALING WITH ARE EXTREMELY HELPFUL WITH A LOANER CAR, ALTHOUGH IT'S A SEDAN AND NOT WHAT I PURCHASED. SO THEY ARE DOING THEIR PART AND I APPRECIATE THAT FACT. *TR

Mileage: 11,000

ON 9-3-12 BOUGHT A NEW 2013 KIA SORENTO WITH THE BASE 4 ENGINE. NEXT DAY NOTICED A VIBRATION WHEN IDLING IN DRIVE. THE CAR SHAKES. NOTIFIED DEALER IMMEDIATELY. DEALER NOTICED CONCERN BUT COULD NOT ADDRESS. NO APPLICABLE SERVICE BULLETIN. IN DECEMBER DEALER NOTIFIED ME OF A POSSIBLE SOLUTION. DEALER INSTALLED A NEW TENSIONER AND ALTERNATOR PULLEY. CHANGES DID LESSON THE VIBRATIONS. BUT AN UNACCEPTABLE VIBRATION STILL EXISTS WHEN IDLING IN DRIVE. THE VIBRATION DISAPPEARS WHEN THE TRANSMISSION IS PUT IN N WHEN IDLING IN DRIVE. *TR

Mileage: 18

WE PURCHASED 2 KIA VEHICLES ON 12-8-2013, ONE BEING THE 2013 KIA SORENTO AWD 4-CYL-GDI. WE TOOK DELIVERY OF THE VEHICLE AND HAD TO RETURN ON MONDAY TO TURN IN THE OTHER TRADE. WE QUESTIONED THE SALESMAN ABOUT THE ROUGH IDLE AND LOUD NOISE THAT IT MADE AT STOPS BUT HE SAID IT WAS NORMAL AND IT WOULD WORK ITSELF OUT AFTER A BREAK-IN PERIOD. THE NEXT DAY WHEN WE WERE STOPPED AT A RED LIGHT THE VEHICLE BEGAN TO SHAKE AND THE LIGHTS STATED TO FLICKER, I TOLD MY WIFE TO GIVE IT GAS AND THEN IT STOPPED..UNTIL SHE LET OFF THE PEDAL. WE SUBMITTED AM INQUIRY TO KIA THROUGH THE WEBSITE AND BY THE NEXT DAY WE WERE CONTACTED BY A REGIONAL REP. WE SCHEDULED AN APPOINTMENT TO BRING IT IN AND THEN I BEGAN RESEARCHING THIS ISSUE...TO WHICH I QUICKLY LOST THAT WARM FUZZY FEELING OF A NEW KIA OWNER! WE LEFT OUR VEHICLE AT THE DEALERSHIP FOR DAYS UNTIL WE HAD ENOUGH, WE WERE FIXING TO HAVE TO PAY A NOTE ON A VEHICLE WE DIDN'T HAVE! WE CALLED AND PICKED OUR VEHICLE BACK UP, WE ARE BEING TOLD THAT THE PARTS ARE ON BACK-ORDER FROM KOREA. WE HAVE BEEN CONTACTED FROM A REP OUT OF GEORGIA NOW AND WE JUST KEEP BEING TOLD TO BE PATIENT. I AM NOT HAPPY AT ALL AS WE PURCHASED TWO NEW VEHICLES AND WE SHOULD NOT BE HAVING TO DEAL WITH THIS. HAD WE LEFT OUR VEHICLE AT THE DEALERSHIP (WHICH IS WHAT THEY WANTED WHILE WE DROVE A NASTY RENTAL) WE BE OUT FOR AT LEAST A MONTH AS THE PARTS AREN'T SCHEDULED TO BE SHIPPED UNTIL THE 21ST OF JANUARY! WE HAVE NO IDEA OF OUR LEGAL RIGHTS IF ANY, AND I DO NOT FEEL COMFORTABLE WITH MY WIFE AND CHILDREN IN THIS VEHICLE. KIA OFFERS NOTHING MORE THAN A STINKY RENTAL CAR AND PLEASE BE PATIENT....THE SERVICE MANAGER HOWEVER AT THE DEALERSHIP HAS BEEN WONDERFUL..UNLIKE THE SALES MANAGER! *TR

Mileage: 23

2013 KIA SORENTO 4 CYLINDER. WHILE AT STOP LIGHT ENGINE REVVED UP AND LUNGED FORWARD. APPLIED HARDER BRAKE UNTIL STOP LIGHT TURNED GREEN. VEHICLE AT DEALERSHIP FOR TWO DAYS SO FAR WAITING ALTERNATOR REPLACEMENT. SERVICE DEPARTMENT STATES NEVER HAD TO REPLACE AN ALTERNATOR BEFORE AND NOT IN STOCK, WAITING FOR OVERNIGHT SHIPPING FOR TWO DAYS. DEALER STATES THEY HAVE NO CONTROL OVER DEFECTIVE PARTS, BUT WILL FIX AND SERVICE VEHICLE WHEN PARTS ARRIVE. *TR

Mileage: 1,450

A DAY AFTER I PURCHASED A NEW KIA SORENTO EX GDI 2013 (9/25/2012), I NOTICED THAT IT HAD ROUGH IDLE AT STOP. I TOOK MY CAR TO DEALERSHIP TO FIX THE ROUGH IDLE ISSUE NEXT DAY, HOWEVER AFTER 4 DAYS OF TROUBLESHOOTING BY MECHANIC WITH KIA SUPPORT ENGINEER, THEY WERE NOT ABLE TO RESOLVE IT. TSB#122 (ECM SOFTWARE UPGRADE) WAS ALREAY APPLIED PRIOR TO MY PURCHASE. EVEN TODAY, I STILL HAVE THE SAME ISSUE. MY CURRENT MILEAGE IS 2800 MILES. *TR

Mileage: 25

ENGINE IDLES ROUGHLY. *TR

THE VEHICLE SHAKES WHENEVER IT'S IDLING IN DRIVE AND WHILE YOUR BRAKED. . I TOOK TO MY KIA DEALERSHIP WHO SAID THEY ARE AWARE OF THE PROBLEM TO BRING IT IN. I BROUGHT IT IN THEY HAD IT FOR 20 MINUTES AND SAID ITS ALL SET. WELL LET ME TELL YOU IT'S NOT FIXED! I CALLED AND OLD HE DEALERSHIP AND NOW I HAVE TO BRING IT IN AGAIN. THE VIBRATION ONLY GOES AWAY IF WHEN YOU COME TO A STOP AND PUT THE SHIFTER IN NEUTRAL. *TR

Mileage: 1,900

4 CYL ROUGH IDLE AT STOP LIGHT AND EXCESSIVE VIBRATION. NOTICE WHEN DROVE NEW CAR OFF LOT. ASSUMED IT WAS NORMAL. HAD TO MAKE A LONG TRIP. AFTER RETURNING FROM TRIP HAD CAR SERVICE. I WAS TOLD UPON IT WAS A COMPUTER PROBLEM AND WOULD BE FIXED --NO DEFINITE TIME. SERVICE REP WAS CORNERED AND SAID COULD BE 30-60 DAYS. AFTER MANY ATTEMPTS TO CALL DEALER AND WRITE AN EXTENSIVE NOTE--SEEMED TO GET STONEWALLED BYG BEING TOLD--WORKING ON IT AND WILL LET YOU KNOW. FINALLY ON AUG 16 TOOK CAR IN AND HAD A "COMPUTER ADJUSTMENT FOR ROUGH IDLE". MUCH BETTER, BUT ONLY A FEW MILES SINCE RECALL NOTICE AND FIX. I HAVE NOT YET RECEIVED AN OFFICIAL RECALL NOTICE-- I FEEL THAT KIA CORPORATE INTENTIONALLY DID NOT DIVULGE THIS PROBLEM TO AUTOMOBILE SAFETY OFFICIALS FOR THE PURPOSE OF CONTINUING TO SELL THE 4 CYLINDER SORENTOS-POOR DECISION. *TR

Mileage: 127

WHILE ON VACATION (JUNE 15) WE WERE TO STOP BY THE DEALER AND GET OUR NEW TAGS. ON I77 AT MILEAGE MARKER 33 IN VERY HEAVY TRAFFIC, THE ENGINE QUIT RUNNING. I IMMEDIATELY TURNED ON THE EMERGENCY FLASHERS. WE WERE IN THE MIDDLE LANE AND WASN'T ABLE TO GET OVER TO THE RIGHT (NOBODY WOULD LET US GET OUT OF THE LANE WE WERE IN) TO GET TO A SAFE PLACE .WE ALMOST CAUSED MULTIPLE ACCIDENTS. MY WIFE WAS SCREAMING. I THOUGHT THAT WE WERE GOING TO CREATE A MAJOR ACCIDENT. NO MATTER WHAT I DID I WAS NOT ABLE TO GET THE CAR STARTED AND IT CAME TO A COMPLETE STOP. PEOPLE WERE GOING AROUND US ON BOTH SIDES BEEPING THEIR HORNS AND OTHER GESTURES. AFTER FOOLING WITH THE GEAR SHIFTER, I PUT THE VEHICLE IN PARK IT STARTED BUT WHEN I PUT IT IN DRIVE IT STARTED TO MISS AND WAS IN THE PROCESS OF STALLING WHEN I PUT IT IN NEUTRAL THE ENGINE STARTED TO RUN FINE. I THEN PUT IT IN LOW GEAR AND IT STARTED TO MOVE FORWARD, ONCE I GOT SOME SPEED (DID NOT LOOK AT THE SPEEDOMETER TO SEE HOW FAST I WAS GOING) I PUT IT IN DRIVE AND EVERYTHING WAS FINE AFTER THAT. ALSO, THE VEHICLE RUNS ROUGH WHEN IN NEUTRAL AND WHILE IDLING WHEN IN GEAR (VARIES WITH NO RHYME OR REASON). THE SERVICE ADVISOR INFORMED ME THAT KIA KNEW OF THE PROBLEM AND WERE WORKING ON IT. THEY SHOULD HAVE AN ANSWER WITHIN TWO WEEKS. IT IS AUGUST 13 AND THAT WAS JUNE 15. ON AUGUST 7 IT HAPPENED AGAIN...HAVING OTHER PROBLEMS AT TIMES, VEHICLE MISSING, STARTING TO STALL....I HAVE CALLED THE DEALERSHIP EACH TIME A PROBLEM HAPPENED...SO FAR ALL I GOT IS LIP SERVICE. CALLED SEVERAL HOURS AGO (TALKED TO THE SALESMAN) SAID HE WAS WITH A CUSTOMER AND WILL GET BACK TO ME. NO RESPONSE FROM HIM SO FAR. I AM AT A LOST AS TO WHAT TO DO MY WIFE IS SCARED AND WILL NOT DRIVE THE VEHICLE. I AM WORRIED THAT I MAY CAUSE AN ACCIDENT. PLEASE HELP ME GET THIS PROBLEM SOLVED BEFORE SOMEONE GETS HURT OR EVEN WORST. *TR

Mileage: 778

DRIVING ON THE FREEWAY IN SLOW TRAFFIC. SUDDENLY THE ENGINE DIED WITH NO WARNING. I HAD TO STOP IN THE MIDDLE OF THE FREEWAY TO ATTEMPT TO RESTART THE CAR. IT DID NOT IMMEDIATELY START, BUT AFTER A FEW MOMENTS THE ENGINE KICKED OVER. I DROVE IT OFF THE FREEWAY AND HAD IT TOWED THE NEXT DAY TO THE DEALER. AFTER HAVING THE CAR FOR A WEEK THE DEALER SAYS THAT THEY "CAN'T DUPLICATE THE PROBLEM" SO THEY WON'T FIX IT. THEY SAY THERE IS NO "CODE" FOR THE PROBLEM. THIS IS NOT A SAFE CAR TO DRIVE IF THE ENGINE DIES ON THE FREEWAY. IF KIA CAN'T DETERMINE THE PROBLEM THEY NEED TO RECALL THIS CAR. *TR

Mileage: 1,200

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHILE IT IDLED AND I WAS SPEAKING TO THE SALES ASSOCIATE WHEN THE CAR BEGAN TO SHAKE AND THE VIBRATION WAS VERY NOTICEABLE. I IMMEDIATELY TOLD THE ASSOCIATE AND HE SAID TO BRING THE CAR IN TO THE SERVICE DEPARTMENT THE FOLLOWING DAY TO HAVE IT INSPECTED AND SAID IT WAS NOTHING TO WORRY ABOUT. HE SAID IT'S UNDER WARRANTY SO IT WOULD BE TAKEN CARE OF ONE WAY OR ANOTHER. WE BROUGHT THE CAR IN THE NEXT DAY AND THE SERVICE MAN TOLD MY HUSBAND IT WAS LIKELY JUST THAT IT NEEDED TO BREAK-IN SINCE IT ONLY HAD A FEW MILES ON IT. THEY RAN TESTS ON THE CAR AND EVERYTHING CHECKED OUT FINE. THE MAN SUGGESTED WE TAKE IT FOR A LONG DRIVE AND PUT A COUPLE HUNDRED MILES ON IT AND SEE HOW IT WAS RUNNING AFTERWARD. WE DID SO AND THE PROBLEM DID NOT GET BETTER. WE BROUGHT IT IN THE NEXT DAY TO BE INSPECTED AGAIN AND THE SERVICE MEN TOOK IT FOR A SHORT DRIVE TO SEE IF THEY COULD REPLICATE THE PROBLEM AND THEY NOTED THEY DID. OUR SALES ASSOCIATE TOLD US HE LOOKED INTO THIS VIBRATION PROBLEM AND FOUND THAT KIA WAS AWARE OF THE PROBLEM AND WERE WORKING ON A FIX FOR A COMPUTER CHIP THAT WAS AFFECTING THE 4 CYLINDER 2013 SORENTOS. HE TOLD US KIA DID NOT HAVE A TIMEFRAME FOR FIXING THE PROBLEM BUT IT SHOULD BE SOON, BUT THIS WAS A PROBLEM WITH ALL 4 CYLINDERS THAT THEY ARE MAKING. *TR

Mileage: 7