2013 KIA SORENTO Structure Problems

Purchased the car in 2020 paint above windshield was beginning to peel, within months the a-pillars were peeling off, the hood is peeling off and now the section above the windshield is beginning to rust due to the peeling. Additional Cases Snow White Pearl paint! Complaint #11700960, 11663682, 11636915, 11630983, 11521467, 11498038.

Purchased the car in 2020 paint above windshield was beginning to peel, within months the a-pillars were peeling off, the hood is peeling off and now the section above the windshield is beginning to rust due to the peeling. Additional Cases Snow White Pearl paint! Complaint #11700960, 11663682, 11636915, 11630983, 11521467, 11498038.

What component or system failed or malfunctioned, and is it available for inspection upon request? The paint all over the car had begun to delaminate and its only a 2013. The entire front of the hood, the side bar of the windshield on both the passenger and driver sides, and the roof along the windshield are flaking off manufacturers paint in large sheets. The back side has begun to develop small chips that will eventually match the front. How was your safety or the safety of others put at risk? Because the loss of the protective paint on my car can and has been leading to rust issues on the metal underneath the paint. This is known to weaken the vehicle's body structure. This is especially problematic in potential areas of the car that are prone to collision, thereby compromising the vehicles safety over time, if allowed to continue to delaminate. Has the problem been reproduced or confirmed by a dealer or independent service center? All across the internet people are posting their pictures of their white Kia Sorento having the exact issue mine has. Also in the small town I live in there are at least 10 people who drive a white Kia Sorento like mine and each one is losing their paint to peeling and delamination. Just driving across California you can see that this is a manufacturing issue that has effected most all their customers who bought a white Kia from 2013 - 2018. After reading this question I am making an appointment to go into an Official Kia dealership to address this issue and get their feedback and hopefully a resolution on their end. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have not had anyone inspect it to date, but intend on getting an appointment with Kia at their next available opening. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no precursors. Car was perfect when I purchased.

What component or system failed or malfunctioned, and is it available for inspection upon request? The paint all over the car had begun to delaminate and its only a 2013. The entire front of the hood, the side bar of the windshield on both the passenger and driver sides, and the roof along the windshield are flaking off manufacturers paint in large sheets. The back side has begun to develop small chips that will eventually match the front. How was your safety or the safety of others put at risk? Because the loss of the protective paint on my car can and has been leading to rust issues on the metal underneath the paint. This is known to weaken the vehicle's body structure. This is especially problematic in potential areas of the car that are prone to collision, thereby compromising the vehicles safety over time, if allowed to continue to delaminate. Has the problem been reproduced or confirmed by a dealer or independent service center? All across the internet people are posting their pictures of their white Kia Sorento having the exact issue mine has. Also in the small town I live in there are at least 10 people who drive a white Kia Sorento like mine and each one is losing their paint to peeling and delamination. Just driving across California you can see that this is a manufacturing issue that has effected most all their customers who bought a white Kia from 2013 - 2018. After reading this question I am making an appointment to go into an Official Kia dealership to address this issue and get their feedback and hopefully a resolution on their end. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have not had anyone inspect it to date, but intend on getting an appointment with Kia at their next available opening. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no precursors. Car was perfect when I purchased.

I have a 2013 Kia Sorento with severe paint delamination. The paint is chipping across multiple areas of the vehicle, and I need assistance resolving this issue with Kia to secure coverage for a complete repaint.

I have a 2013 Kia Sorento with severe paint delamination. The paint is chipping across multiple areas of the vehicle, and I need assistance resolving this issue with Kia to secure coverage for a complete repaint.

Delamination of paint

Delamination of paint

The snow white pearl paint on my 2013 Kia Sorento is chipping and peeling off due to a latent effect .. starting at the front bumper .. grill assembly..a pillars .. hood ..roof and is now starting to chip on back latch.

The snow white pearl paint on my 2013 Kia Sorento is chipping and peeling off due to a latent effect .. starting at the front bumper .. grill assembly..a pillars .. hood ..roof and is now starting to chip on back latch.

Kia sorento pearl white paint peeling off the car leading to rust and corrosion. Started around May of 2021 at about 120000 miles has continued to progress around the vehicle.

Kia sorento pearl white paint peeling off the car leading to rust and corrosion. Started around May of 2021 at about 120000 miles has continued to progress around the vehicle.

Color pearl white. Abnormal peeling of paint despite not having any damage to initiate. Along the front and all edges where the doors curve to meet the windows. When there is damage from a rock from the road whole sheets will lift and peel off. This was a defective paint job and should be remedied by Kia.

Color pearl white. Abnormal peeling of paint despite not having any damage to initiate. Along the front and all edges where the doors curve to meet the windows. When there is damage from a rock from the road whole sheets will lift and peel off. This was a defective paint job and should be remedied by Kia.

Kia Sorrento 2013 white paint peeling off all over my car. At first I thought it was my fault, but I take great care of my car and this has never happened before. Large sections of the paint are peeling off on the drivers side door as of most recent (11/23) and the top began peeling off around (10/21)and only solution is to strip and repaint the entire car which is extremely costly. According to my research many Kia owners with this paint have the same issue and it should not be ignored.

Kia Sorrento 2013 white paint peeling off all over my car. At first I thought it was my fault, but I take great care of my car and this has never happened before. Large sections of the paint are peeling off on the drivers side door as of most recent (11/23) and the top began peeling off around (10/21)and only solution is to strip and repaint the entire car which is extremely costly. According to my research many Kia owners with this paint have the same issue and it should not be ignored.

Pearl White Paint is chipping and peeling all over my car.

Pearl White Paint is chipping and peeling all over my car.

The paint has peeled and I see every white 2013 Kia sorrento with the same problem. The paint is defective and should be compensated for it. There are many blogs with people having the same issue.

The paint has peeled and I see every white 2013 Kia sorrento with the same problem. The paint is defective and should be compensated for it. There are many blogs with people having the same issue.

White paint is peeling off on hood and roof.

White paint is peeling off on hood and roof.

Exterior paint is rapidly falling off the car, to the degree that the outer paint will completely delaminate. It appears to be a serious manufacturing defect, as the car has been properly cared for, and the peeling has nothing to do with scratches, dents or other abrasions. The peeling paint is accessible to children, including my own, who could easily get it on their hands and ingest, making it a major hazard. I've taken it to two auto body shops, who refuse to touch up the peeling areas, because they insist that the only fix is a complete paint strip and repainting of the entire car.

Exterior paint is rapidly falling off the car, to the degree that the outer paint will completely delaminate. It appears to be a serious manufacturing defect, as the car has been properly cared for, and the peeling has nothing to do with scratches, dents or other abrasions. The peeling paint is accessible to children, including my own, who could easily get it on their hands and ingest, making it a major hazard. I've taken it to two auto body shops, who refuse to touch up the peeling areas, because they insist that the only fix is a complete paint strip and repainting of the entire car.

I took my Sorento to an automotive center because the paint is peeling off on 2 areas and I wanted to have it painted. I was told there’s a problem with the primer that was used by Kia. They said the same problem is happening with other manufacturers such as Toyota and possibly Hyundai and those companies have a recall on their vehicles. He told me to check for a recall but I see there isn’t one yet. I checked some Kia Sorento reviews and there are several Kia owners who are having the same issue. So I wanted to make you aware of the problem and hopefully with enough vehicles with the same problem a recall will be issued. I attached photos. Thank you!

I took my Sorento to an automotive center because the paint is peeling off on 2 areas and I wanted to have it painted. I was told there’s a problem with the primer that was used by Kia. They said the same problem is happening with other manufacturers such as Toyota and possibly Hyundai and those companies have a recall on their vehicles. He told me to check for a recall but I see there isn’t one yet. I checked some Kia Sorento reviews and there are several Kia owners who are having the same issue. So I wanted to make you aware of the problem and hopefully with enough vehicles with the same problem a recall will be issued. I attached photos. Thank you!

Around June 11, 2023, I took my car to the dealership for a recall item. They washed the car and a large section of the paint came off around the windshield. The Kia dealership said that Kia Corporate is aware of the problem but is not paying to have it fixed. I had to pay the dealership to have it repainted. I now see other small areas on the hood that are starting to chip as well.

Around June 11, 2023, I took my car to the dealership for a recall item. They washed the car and a large section of the paint came off around the windshield. The Kia dealership said that Kia Corporate is aware of the problem but is not paying to have it fixed. I had to pay the dealership to have it repainted. I now see other small areas on the hood that are starting to chip as well.

The inside paneling on the driver side rear door is detaching from the frame and catching on the rubber seal. It is causing the door to be inoperable and unable to open from the inside causing a safety concern in the event of an immediate need to evacuate.

The inside paneling on the driver side rear door is detaching from the frame and catching on the rubber seal. It is causing the door to be inoperable and unable to open from the inside causing a safety concern in the event of an immediate need to evacuate.

One month after purchasing(11-29-15) used car from Kia dealer, the paint started peeling on front panel above the windshield. It was repaired(12-28-15) by the dealer. It was brought to their attention when other areas started peeling shortly after but they didn’t care and didn’t say anything was wrong. Now there are four areas that are peeling on my car. It has been parked in garage since purchased. The auto body place said that it looks like it was not painted correctly.

One month after purchasing(11-29-15) used car from Kia dealer, the paint started peeling on front panel above the windshield. It was repaired(12-28-15) by the dealer. It was brought to their attention when other areas started peeling shortly after but they didn’t care and didn’t say anything was wrong. Now there are four areas that are peeling on my car. It has been parked in garage since purchased. The auto body place said that it looks like it was not painted correctly.

The paint started peeling from the hood in my field of vision.

The paint started peeling from the hood in my field of vision.

Rapid Delamination and paint peeling.

Rapid Delamination and paint peeling.

When driving on the highway, paint unexpectedly peels off in large (hand size or larger) sections mainly from the roof. Although it doesn't hurt cars behind you, the shock of being hit and/or the obstruction of view for drivers behind you can lead to a pile up if the driver swerves or freaks out. (Similar risk to a sheet of paper suddenly covering the wind shield on the driver's side)

When driving on the highway, paint unexpectedly peels off in large (hand size or larger) sections mainly from the roof. Although it doesn't hurt cars behind you, the shock of being hit and/or the obstruction of view for drivers behind you can lead to a pile up if the driver swerves or freaks out. (Similar risk to a sheet of paper suddenly covering the wind shield on the driver's side)

the door Handel broke off and the backup camera, radio system stop working no viewing for rear camera

the door Handel broke off and the backup camera, radio system stop working no viewing for rear camera

the door Handel broke off and the backup camera, radio system stop working no viewing for rear camera

the door Handel broke off and the backup camera, radio system stop working no viewing for rear camera

Yesterday I drove home from work and this morning when leaving I notice paint missing from my car near the passenger side of the windshield. There is no reason this should be happening. My car is kept in a garage. This is a paint defect and I would like this taken care of. I will be calling Kia in the morning and will be getting a lawyer.

Yesterday I drove home from work and this morning when leaving I notice paint missing from my car near the passenger side of the windshield. There is no reason this should be happening. My car is kept in a garage. This is a paint defect and I would like this taken care of. I will be calling Kia in the morning and will be getting a lawyer.

Car shuts down in the middle of driving and cannot idle. Had transmission 1x lat year and battery replaced 2x. Even after repairs car randomly does this. I have taken it to shops several times but no one knows what the problem is.... When it randomly chooses to do it, I cannot accelerate, and the car power will go out in the middle of driving decreasing the speed dramatically. Right after it does it the car will stop and turn off like it has a dead battery, except it turns right back on. All of the check engine lights on the inside start to going on.... check engine, battery, oil, tire traction etc....

Car shuts down in the middle of driving and cannot idle. Had transmission 1x lat year and battery replaced 2x. Even after repairs car randomly does this. I have taken it to shops several times but no one knows what the problem is.... When it randomly chooses to do it, I cannot accelerate, and the car power will go out in the middle of driving decreasing the speed dramatically. Right after it does it the car will stop and turn off like it has a dead battery, except it turns right back on. All of the check engine lights on the inside start to going on.... check engine, battery, oil, tire traction etc....

I have a 2013 Kia Sorento, I am the only owner and purchased the vehicle new from the dealership. I Have kept this vehicle part and housed in a covered garage for the entire duration of owning the vehicle keeping it from being exposed to extreme elements any kind of horrible storms it's always been protected in the garage. Even though I've taken good care of the vehicle and housed it in a covered and closed garage for all the years I've owned it I still have the entire paint job starting to peel off in sheets of paint on the side front panels next to the windshield the roof and the hood in large sheet light pieces are coming straight off of my car it's as if it was never adhered to the metal of the vehicle very well or I guess detailing chops are calling it delamination but what it is is ridiculous that my car now looks like it's 10 years older than it is because the paint is peeling off like it's not been taking care of and that's a load of c***Even though I've taken good care of the vehicle and housed it in a covered and closed garage for all the years I've owned it I still have the entire paint job starting to peel off in sheets of paint on the side front panels next to the windshield the roof and the hood in large sheet light pieces are coming straight off of my car it's as if it was never adhered to the metal of the vehicle very well or I guess detailing chops are calling it delamination but what it is is ridiculous that my car now looks like it's 10 years older than it is because the paint is peeling off like it's not been taken care of when that is clearly not the case. I have seen so many other Kia Sorentos that are Pearl White like mine, same year, with the same issue. They are having sheets of paint peeling right off the vehicle so there's obviously an issue Kia's paint jobs on that year make and model because there is nothing more I could have done on my end to prevent this from happening, so KIA needs to recognize their faulty work and get it handled.

I have a 2013 Kia Sorento, I am the only owner and purchased the vehicle new from the dealership. I Have kept this vehicle part and housed in a covered garage for the entire duration of owning the vehicle keeping it from being exposed to extreme elements any kind of horrible storms it's always been protected in the garage. Even though I've taken good care of the vehicle and housed it in a covered and closed garage for all the years I've owned it I still have the entire paint job starting to peel off in sheets of paint on the side front panels next to the windshield the roof and the hood in large sheet light pieces are coming straight off of my car it's as if it was never adhered to the metal of the vehicle very well or I guess detailing chops are calling it delamination but what it is is ridiculous that my car now looks like it's 10 years older than it is because the paint is peeling off like it's not been taking care of and that's a load of c***Even though I've taken good care of the vehicle and housed it in a covered and closed garage for all the years I've owned it I still have the entire paint job starting to peel off in sheets of paint on the side front panels next to the windshield the roof and the hood in large sheet light pieces are coming straight off of my car it's as if it was never adhered to the metal of the vehicle very well or I guess detailing chops are calling it delamination but what it is is ridiculous that my car now looks like it's 10 years older than it is because the paint is peeling off like it's not been taken care of when that is clearly not the case. I have seen so many other Kia Sorentos that are Pearl White like mine, same year, with the same issue. They are having sheets of paint peeling right off the vehicle so there's obviously an issue Kia's paint jobs on that year make and model because there is nothing more I could have done on my end to prevent this from happening, so KIA needs to recognize their faulty work and get it handled.

My 2013 pearl white Kia’s paint is chipping all over it started about two years ago with a little spot and now it’s all over. Seems like every time I drive move comes off.

My 2013 pearl white Kia’s paint is chipping all over it started about two years ago with a little spot and now it’s all over. Seems like every time I drive move comes off.

Paint peeling off all over body of car

Paint peeling off all over body of car

Paint is chipping off the hood and around the windshield in larger chunks.

Paint is chipping off the hood and around the windshield in larger chunks.

My white snow Kia Sorento paint is peeling and has really bad Delamination. It’s been peeling little by little over the last 4 years. It is awful.

My white snow Kia Sorento paint is peeling and has really bad Delamination. It’s been peeling little by little over the last 4 years. It is awful.

My car is white pearl and my paint is pilling really bad

My car is white pearl and my paint is pilling really bad

My car is painted pearl white and has peeled and exposed the metal for a few years. We have patched it the best we can but it happens at another spot. I have included a picture. There has been a recall on Toyota and I believe 2014 Kia with the same issue regarding white paint problems.

My car is painted pearl white and has peeled and exposed the metal for a few years. We have patched it the best we can but it happens at another spot. I have included a picture. There has been a recall on Toyota and I believe 2014 Kia with the same issue regarding white paint problems.

SWP paint peeling on hood and roof

SWP paint peeling on hood and roof

I have a pearl white 2013 Kia Sorento and the paint keeps peeling off. I had the roof repaired and now it is on the top of the doors

Paint peeling on roof and right front pillar.

I have a pearl white 2013 Kia Sorento and the paint keeps peeling off. I had the roof repaired and now it is on the top of the doors

Paint peeling on roof and right front pillar.

Pearl white paint is peeling bad especially above windshield. Now it’s starting to rust. Several other spots on car body. Started out small now it has gotten worse

Pearl white paint is peeling bad especially above windshield. Now it’s starting to rust. Several other spots on car body. Started out small now it has gotten worse

White pearl style paint is peeling off car. Peeling off roof and side door panel. Electrical does not work in steering wheel to control radio volume etc. electrical doesn’t work to control automatic seat adjustment option.

White pearl style paint is peeling off car. Peeling off roof and side door panel. Electrical does not work in steering wheel to control radio volume etc. electrical doesn’t work to control automatic seat adjustment option.

Paint has been peeling in multiple areas of exterior of car. I have seen other Kia Sorentos of my year and color (snow pearl white) that are peeling as well. Paint is defective, it’s a latent defect.

Paint has been peeling in multiple areas of exterior of car. I have seen other Kia Sorentos of my year and color (snow pearl white) that are peeling as well. Paint is defective, it’s a latent defect.

My 2013 Kia Sorento SX (Paint Color: Pearl White) began to to peel pain around August 2021 with around 90,000 miles on the car. I am the original owner and it has been kept in the garage most of the time. The paint peeling happened rapidly on the painted section between the Windshield and Sunroof. I Googled the issue and apparently it is widespread since 2011 on a lot of Kia and Hyundai models especially with Pear White paint. I took it to a Kia dealer who referred me to their paint contractor (Dent Magic) co-located with them. I spoke with the team and asked for an estimated. As soon as the estimator saw it he said "Oh yes the is paint delamination, it was pretty wide spread on the vehicles a few years back. I am surprised yours took so long to peel. It was likely because you have garage kept it and it looks like you keep it in great condition. There was a manufacturing defect when they painted these cars and essentially the factory forgot to prime certain panels of the vehicles so the paint is not sticking properly. Unfortunately, Kia has not recalled this most likely because it is not a safety issue and the government has not forced them. However, if you leave it and it rusts it could cause lots of issues down the road." The gentleman then provided me with an estimate of $725.63. I then got 2 other estimates that were both over $1000. I ended up going with the Kia recommendation of Dent Magic for $725. I am hoping none of the other panels start to peel, I feel it is inevitable.

My 2013 Kia Sorento SX (Paint Color: Pearl White) began to to peel pain around August 2021 with around 90,000 miles on the car. I am the original owner and it has been kept in the garage most of the time. The paint peeling happened rapidly on the painted section between the Windshield and Sunroof. I Googled the issue and apparently it is widespread since 2011 on a lot of Kia and Hyundai models especially with Pear White paint. I took it to a Kia dealer who referred me to their paint contractor (Dent Magic) co-located with them. I spoke with the team and asked for an estimated. As soon as the estimator saw it he said "Oh yes the is paint delamination, it was pretty wide spread on the vehicles a few years back. I am surprised yours took so long to peel. It was likely because you have garage kept it and it looks like you keep it in great condition. There was a manufacturing defect when they painted these cars and essentially the factory forgot to prime certain panels of the vehicles so the paint is not sticking properly. Unfortunately, Kia has not recalled this most likely because it is not a safety issue and the government has not forced them. However, if you leave it and it rusts it could cause lots of issues down the road." The gentleman then provided me with an estimate of $725.63. I then got 2 other estimates that were both over $1000. I ended up going with the Kia recommendation of Dent Magic for $725. I am hoping none of the other panels start to peel, I feel it is inevitable.

I own a 2013 Kia Sorento with 39,000 miles on it. It has Pearl White paint that is rapidly peeling off. It started peeling around a year and half ago when mileage was around 34,000 miles. I have contacted KIA Consumer Assistance Center and they asked for 2 estimates to repair the paint problem. When received they the estimates they said it’s out of warranty and refused any responsibility for the defective paint. Kia has sent me extended warranties on the Engine, Air bags and other items. I assume the only reason for extra warranties is that the car was built with unreliable parts. The paint is a big item that Kia should stand behind with some type of warranty. It too is defective to where it just peels off. This makes the car worthless.

I own a 2013 Kia Sorento with 39,000 miles on it. It has Pearl White paint that is rapidly peeling off. It started peeling around a year and half ago when mileage was around 34,000 miles. I have contacted KIA Consumer Assistance Center and they asked for 2 estimates to repair the paint problem. When received they the estimates they said it’s out of warranty and refused any responsibility for the defective paint. Kia has sent me extended warranties on the Engine, Air bags and other items. I assume the only reason for extra warranties is that the car was built with unreliable parts. The paint is a big item that Kia should stand behind with some type of warranty. It too is defective to where it just peels off. This makes the car worthless.

The paint on the hood, and top of the vehicle is chipping and peeling in 1-2" spots. No one was put at risk No one has inspected. No warnings or lights- first appeared 18 months ago.

The paint on the hood, and top of the vehicle is chipping and peeling in 1-2" spots. No one was put at risk No one has inspected. No warnings or lights- first appeared 18 months ago.

The paint is peeling off of the roof as well as on the hood. Was told by a body shop that the primer used by Kia is incorrect and will cause the paint to not adhere properly.

The paint is peeling off of the roof as well as on the hood. Was told by a body shop that the primer used by Kia is incorrect and will cause the paint to not adhere properly.

Dear Kia, 1st of all I Love my Kia Sorrento. The only problem I have is that the original paint is peeling off the vehicle. Now my car is 8 yrs old and the original paint is starting to peel and the metal is showing, on the passenger side of the front windshield. Now to me it seems that the original paint that was used for my car must have a defect. When, have you heard of the original paint peeling from the vehicle to where the metal is showing, that does not happened unless the paint is faulty I have 2002 dodge caravan (White) and that has never happened, I also have a 2004 ford truck 150 (White) and that has never happened. As you can see how old these vehicles are and their original paint of the automobiles is still there. Now I know it’s the original paint, but if you need for me to take it to a Kia expert I will so they can analyze it. I have had a lot of great compliments on my Kia Sorrento the people think is a brand-new car because the color looks well treated. When I tell them that it’s a 2013 they complement me on how well the color is kept and what it is equipped with. Now what am I going to tell them when they that ask me about my Kia, that the car is great but the paint they use is not of good quality, that after a couple of years it starts to peel down to the metal. Now I could tell you my car’s paint is not warned out or faded it still looks new. I have attached photos of my cars so you can see what I am talking about.

Dear Kia, 1st of all I Love my Kia Sorrento. The only problem I have is that the original paint is peeling off the vehicle. Now my car is 8 yrs old and the original paint is starting to peel and the metal is showing, on the passenger side of the front windshield. Now to me it seems that the original paint that was used for my car must have a defect. When, have you heard of the original paint peeling from the vehicle to where the metal is showing, that does not happened unless the paint is faulty I have 2002 dodge caravan (White) and that has never happened, I also have a 2004 ford truck 150 (White) and that has never happened. As you can see how old these vehicles are and their original paint of the automobiles is still there. Now I know it’s the original paint, but if you need for me to take it to a Kia expert I will so they can analyze it. I have had a lot of great compliments on my Kia Sorrento the people think is a brand-new car because the color looks well treated. When I tell them that it’s a 2013 they complement me on how well the color is kept and what it is equipped with. Now what am I going to tell them when they that ask me about my Kia, that the car is great but the paint they use is not of good quality, that after a couple of years it starts to peel down to the metal. Now I could tell you my car’s paint is not warned out or faded it still looks new. I have attached photos of my cars so you can see what I am talking about.

Paint is Chipping off cat Rapidly and it’s getting worse.

Paint is Chipping off cat Rapidly and it’s getting worse.

I have a 2013 Kia Sorento SX Snow White Pearl. This vehicle has been garage kept its entire life. In spite of this, the paint has begun delaminating above the windshield (just yesterday 08/17/21). Many spots are down to the bare metal. I have never heard of paint doing this on a car....my 20-year-old truck paint is in great condition. I now must get this vehicle painted to avoid rust.

I have a 2013 Kia Sorento SX Snow White Pearl. This vehicle has been garage kept its entire life. In spite of this, the paint has begun delaminating above the windshield (just yesterday 08/17/21). Many spots are down to the bare metal. I have never heard of paint doing this on a car....my 20-year-old truck paint is in great condition. I now must get this vehicle painted to avoid rust.

Pearl white paint chipping and delaminating on the roof of the cars body

Pearl white paint chipping and delaminating on the roof of the cars body

Paint peeling and chipping off my car and my insurance stated they will not cover a Manufacture defect…

Paint peeling and chipping off my car and my insurance stated they will not cover a Manufacture defect…

I own a 2013 Kia Sorento with Pearl White paint. It started peeling huge chunks of paint off of the top of my car. There is no reason the paint should just be peeling off, often in huge peeling strips. I am aware of other makes and models with this paint around my production year that have had recalls to fix this defective paint. I believe Kia should be included in this recall. I have included pictures, the last picture is of three average size paint chunks that are coming off daily.

I own a 2013 Kia Sorento with Pearl White paint. It started peeling huge chunks of paint off of the top of my car. There is no reason the paint should just be peeling off, often in huge peeling strips. I am aware of other makes and models with this paint around my production year that have had recalls to fix this defective paint. I believe Kia should be included in this recall. I have included pictures, the last picture is of three average size paint chunks that are coming off daily.

Paint delimitation rapidly along top of windshield allowing rust. Safety concern with water damage. No reports to dealer.

Paint delimitation rapidly along top of windshield allowing rust. Safety concern with water damage. No reports to dealer.

The paint on my roof is chipping and peeling. I purchased the vehicle used with ±65K miles. After about a year, ±12K miles I noticed some small chipping just above the windshield. I assumed it was normal road debris causing it. Then the paint started to peel back. Just recently a patch about 8" x 6" peeled off. There are other concerned KIA owners suffering the same issues. Now small areas of where the paint chipped/peeled off is starting to rust. The color of the vehicle is Pearl White, which is the most common KIA paint to chip or peel. I purchased a 3 year extended warranty when I bought the car. The dealer I purchased the vehicle from was not a KIA dealer so may not have known about the peeling paint issue with the Sorento and Pearl White paint.

The paint on my roof is chipping and peeling. I purchased the vehicle used with ±65K miles. After about a year, ±12K miles I noticed some small chipping just above the windshield. I assumed it was normal road debris causing it. Then the paint started to peel back. Just recently a patch about 8" x 6" peeled off. There are other concerned KIA owners suffering the same issues. Now small areas of where the paint chipped/peeled off is starting to rust. The color of the vehicle is Pearl White, which is the most common KIA paint to chip or peel. I purchased a 3 year extended warranty when I bought the car. The dealer I purchased the vehicle from was not a KIA dealer so may not have known about the peeling paint issue with the Sorento and Pearl White paint.

I was sitting in my car before work as I always do. It was running but it was parked. All of a sudden I hear a huge bang that sounds like a shotgun blast. I jump and duck thinking someone is shooting a gun at my car. I then see little shards of glass all over my windshield. I exit my vehicle and see that my sunroof is completely shattered. In the pictures it’s clear it wasn’t from a point of impact (nothing hit my car). Luckily my shield was pulled so no glass got on me and I wasn’t driving. This could have caused me to crash with how loud the boom was. I see online that there’s been several instances of this happening with no recall.

I was sitting in my car before work as I always do. It was running but it was parked. All of a sudden I hear a huge bang that sounds like a shotgun blast. I jump and duck thinking someone is shooting a gun at my car. I then see little shards of glass all over my windshield. I exit my vehicle and see that my sunroof is completely shattered. In the pictures it’s clear it wasn’t from a point of impact (nothing hit my car). Luckily my shield was pulled so no glass got on me and I wasn’t driving. This could have caused me to crash with how loud the boom was. I see online that there’s been several instances of this happening with no recall.

paint started pealing in 2020 and progressed to many other areas including hatchback and roof

paint started pealing in 2020 and progressed to many other areas including hatchback and roof

When attempting to open the driver's side passenger door, the door handle came completely off the car. I therefore could not get my grandchild out of the car from that side and had to crawl over through the passenger side rear door to get her out. Apparently, this is a common problem because when I called a repair shop to ask what it would cost to replace, they told me they do these all the time and yes, it's a common problem. Found many complaints on line also. This is a dangerous situation. If there was an emergency to get someone out of a car on that side quickly you could not do it. Very disappointed in this cheap plastic handle.

When attempting to open the driver's side passenger door, the door handle came completely off the car. I therefore could not get my grandchild out of the car from that side and had to crawl over through the passenger side rear door to get her out. Apparently, this is a common problem because when I called a repair shop to ask what it would cost to replace, they told me they do these all the time and yes, it's a common problem. Found many complaints on line also. This is a dangerous situation. If there was an emergency to get someone out of a car on that side quickly you could not do it. Very disappointed in this cheap plastic handle.

PAINT HAS BEEN PEELING ON THE EXTERIOR ON THE LEFT AND RIGHT SIDE PILLARS; ON THE SIDE OF THE WINDSHIELD. THE DELAMINATION LIKE DAMAGE WAS NOT DUE TO PHYSICAL IMPACT.

PAINT HAS BEEN PEELING ON THE EXTERIOR ON THE LEFT AND RIGHT SIDE PILLARS; ON THE SIDE OF THE WINDSHIELD. THE DELAMINATION LIKE DAMAGE WAS NOT DUE TO PHYSICAL IMPACT.

I BOUGHT MY CAR IN 2014 USED AND BROUGHT IT TO THE DEALERSHIP FOR REPAIRS TO THE HEADLIGHTS ABOUT 6-8 MONTHS LATER. AT THIS POINT I HAD NOTICED THE BACK OF MY CAR HAD DISCOLORATION SPOTTED ACROSS IT. I WAS TOLD "THIS HAPPENS A LOT WITH PEARL CARS AND YOUR OUT OF WARRANTY SO THERE IS NOTHING THAT THEY CAN DO ABOUT IT". SINCE THEN THE PROBLEM HAS GROWN IMMENSLEY AND NOW THE PAINT IS FLAKING OFF OF BOTH SIDES OF MY CAR AROUND MY WINDSHIELD AND HAS SCATTERED RUST THROUGHOUT. I RECENTLY HAD TO GET A SPOT FIXED AND THE COLLISION SHOP CALLED ME AND EXPLAINED THAT THE PAINT WAS NOT STICKING TO THE PRIMER THEREFORE I HAD TO PAY TO HAVE ALMOST THE WHOLE ROOF REPAINTED. THEY SAID THAT THIS WAS SOMETHING THAT GOES BACK TO THE ORIGINAL PAINT. THIS IS WHEN I REALLY STARTED LOOKING INTO EVERYTHING.

I BOUGHT MY CAR IN 2014 USED AND BROUGHT IT TO THE DEALERSHIP FOR REPAIRS TO THE HEADLIGHTS ABOUT 6-8 MONTHS LATER. AT THIS POINT I HAD NOTICED THE BACK OF MY CAR HAD DISCOLORATION SPOTTED ACROSS IT. I WAS TOLD "THIS HAPPENS A LOT WITH PEARL CARS AND YOUR OUT OF WARRANTY SO THERE IS NOTHING THAT THEY CAN DO ABOUT IT". SINCE THEN THE PROBLEM HAS GROWN IMMENSLEY AND NOW THE PAINT IS FLAKING OFF OF BOTH SIDES OF MY CAR AROUND MY WINDSHIELD AND HAS SCATTERED RUST THROUGHOUT. I RECENTLY HAD TO GET A SPOT FIXED AND THE COLLISION SHOP CALLED ME AND EXPLAINED THAT THE PAINT WAS NOT STICKING TO THE PRIMER THEREFORE I HAD TO PAY TO HAVE ALMOST THE WHOLE ROOF REPAINTED. THEY SAID THAT THIS WAS SOMETHING THAT GOES BACK TO THE ORIGINAL PAINT. THIS IS WHEN I REALLY STARTED LOOKING INTO EVERYTHING.

BETWEEN 2018 AND NOW MY SNOW WHITE PEARL PAINT HAS BEEN CHIPPING IN NUMEROUS SPOTS. THESE SPOTS INCLUDE A PIECE BETWEEN THE SUNROOF AND WINDSHIELD, THE BUMPER AND THE HOOD. THE CAR IS ALWAYS PARKED IN A DRIVEWAY OR GARAGE. THE PICTURE PROVIDED ARE FROM NOVEMBER 2020. THE PAINT CHIPPING HAS PROGRESSIVELY GOTTEN WORSE AND BEEN ATTEMPTED TO COVER.

BETWEEN 2018 AND NOW MY SNOW WHITE PEARL PAINT HAS BEEN CHIPPING IN NUMEROUS SPOTS. THESE SPOTS INCLUDE A PIECE BETWEEN THE SUNROOF AND WINDSHIELD, THE BUMPER AND THE HOOD. THE CAR IS ALWAYS PARKED IN A DRIVEWAY OR GARAGE. THE PICTURE PROVIDED ARE FROM NOVEMBER 2020. THE PAINT CHIPPING HAS PROGRESSIVELY GOTTEN WORSE AND BEEN ATTEMPTED TO COVER.

PAINT CHIPPING DEFECTIVE PAINT BOTH SIDES OF FRONT WINDSHIELD ALSO HAD THE TOP OF THE CAR PAINT CHIPPED DEALER FIXED THAT PATCH WHEN BOUGHT THE CAR THEN BOTH SIDES OF THE WINDSHIELD STARTED TO CHIP GOING ALL THE WAY DOWN TO THE HOOD OF THE CAR

PAINT CHIPPING DEFECTIVE PAINT BOTH SIDES OF FRONT WINDSHIELD ALSO HAD THE TOP OF THE CAR PAINT CHIPPED DEALER FIXED THAT PATCH WHEN BOUGHT THE CAR THEN BOTH SIDES OF THE WINDSHIELD STARTED TO CHIP GOING ALL THE WAY DOWN TO THE HOOD OF THE CAR

I BOUGHT MY USED 2013 SORENTO IN PEARL WHITE IN 2016 WITH NO PAINT CHIPPING. BY 2017, MY PAINT STARTED CHIPPING ABOVE THE TOP OF MY WINDSHIELD. OVER THE NEXT FEW YEARS UP UNTIL NOW THE PAINT HAS BEEN CONTINUOUSLY CHIPPING ALL AROUND MY WINDSHIELD AND SOME ON MY HOOD AS WELL. I KNOW THERE ARE NUMEROUS OTHER KIAS WITH THIS SAME ISSUE. I DON'T UNDERSTAND HOW IT IS NOT A RECALL. IT IS NOT NORMAL WEAR AND TEAR. THE PAINT IS SO BADLY CHIPPED IT'S WORSE THAN ALL OF MY PREVIOUS CARS THAT WERE MANY YEARS OLDER. SUCH A DISAPPOINTMENT WITH THE FIRST NEW CAR I EVER BOUGHT.

I BOUGHT MY USED 2013 SORENTO IN PEARL WHITE IN 2016 WITH NO PAINT CHIPPING. BY 2017, MY PAINT STARTED CHIPPING ABOVE THE TOP OF MY WINDSHIELD. OVER THE NEXT FEW YEARS UP UNTIL NOW THE PAINT HAS BEEN CONTINUOUSLY CHIPPING ALL AROUND MY WINDSHIELD AND SOME ON MY HOOD AS WELL. I KNOW THERE ARE NUMEROUS OTHER KIAS WITH THIS SAME ISSUE. I DON'T UNDERSTAND HOW IT IS NOT A RECALL. IT IS NOT NORMAL WEAR AND TEAR. THE PAINT IS SO BADLY CHIPPED IT'S WORSE THAN ALL OF MY PREVIOUS CARS THAT WERE MANY YEARS OLDER. SUCH A DISAPPOINTMENT WITH THE FIRST NEW CAR I EVER BOUGHT.

THE PEARL WHITE PAINT ASSOCIATED WITH MY 2013 KIA SORENTO STARTED TO PEEL, ON SEVERAL LOCATIONS INCLUDING THE FRONT 'A' PILLARS, THE CAR ROOF (WHERE THE ROOF MEETS THE WINDSHIELD) AS WELL AS THE ROOF ITSELF. THE PEELING PAINT HAS EXPOSED THE BODY OF THE CAR WHICH IS NOW STARTING TO SHOW SIGNS OF RUST AT SOME OF THESE LOCATIONS. THE PEELING PAINT ISSUE IS THE SIMILAR, IF NOT THE SAME, AS THAT SEEN ONLINE WITH OWNERS REPORTING THE SAME ISSUE. IN ADDITION, THERE ARE MANY LOCATIONS WHERE THE PAINT HAS NOT FULLY DELAMINATED BUT IS INSTEAD BUBBLING UP, AND SEPARATING, FROM THE CAR'S BASE PAINT COAT. I APPROACHED KIA WITH THIS WHILE THE CAR WAS STILL UNDER WARRANTY AND WAS TOLD THAT IT WAS 'WEAR AND TEAR' AND NOT A PAINT DEFECT.

THE PEARL WHITE PAINT ASSOCIATED WITH MY 2013 KIA SORENTO STARTED TO PEEL, ON SEVERAL LOCATIONS INCLUDING THE FRONT 'A' PILLARS, THE CAR ROOF (WHERE THE ROOF MEETS THE WINDSHIELD) AS WELL AS THE ROOF ITSELF. THE PEELING PAINT HAS EXPOSED THE BODY OF THE CAR WHICH IS NOW STARTING TO SHOW SIGNS OF RUST AT SOME OF THESE LOCATIONS. THE PEELING PAINT ISSUE IS THE SIMILAR, IF NOT THE SAME, AS THAT SEEN ONLINE WITH OWNERS REPORTING THE SAME ISSUE. IN ADDITION, THERE ARE MANY LOCATIONS WHERE THE PAINT HAS NOT FULLY DELAMINATED BUT IS INSTEAD BUBBLING UP, AND SEPARATING, FROM THE CAR'S BASE PAINT COAT. I APPROACHED KIA WITH THIS WHILE THE CAR WAS STILL UNDER WARRANTY AND WAS TOLD THAT IT WAS 'WEAR AND TEAR' AND NOT A PAINT DEFECT.

PEELING PAINT, ENTIRELY DOWN TO BASE ON HOOD AND NEXT TO WINDSHIELD BOTH SIDES.

PEELING PAINT, ENTIRELY DOWN TO BASE ON HOOD AND NEXT TO WINDSHIELD BOTH SIDES.

I HAVE PAINT PEELING FROM JUST ABOVE MY WINDSHIELD AND ALONG THE SIDE OF THE WINDSHIELD.

I HAVE PAINT PEELING FROM JUST ABOVE MY WINDSHIELD AND ALONG THE SIDE OF THE WINDSHIELD.

AT ROUGHLY 60,000 MILES WE STARTED NOTICING PAINT CHIPPING ABOVE THE WINDSHIELD ON OUR 2013 KIA SORENTO. ABOUT TWO WEEKS AGO PIECES OF PAINT 2 INCHES LONG FLAKED OFF THE PASSENGER POST BETWEEN THE WINDSHIELD AND DOOR. I REPORTED THIS TO KIA AND THEY STATED REPAIRS ARE NOT COVERED. I HAD AN ESTIMATE DONE AT A KIA DEALER THAT CAME BACK $2500.00 +.

AT ROUGHLY 60,000 MILES WE STARTED NOTICING PAINT CHIPPING ABOVE THE WINDSHIELD ON OUR 2013 KIA SORENTO. ABOUT TWO WEEKS AGO PIECES OF PAINT 2 INCHES LONG FLAKED OFF THE PASSENGER POST BETWEEN THE WINDSHIELD AND DOOR. I REPORTED THIS TO KIA AND THEY STATED REPAIRS ARE NOT COVERED. I HAD AN ESTIMATE DONE AT A KIA DEALER THAT CAME BACK $2500.00 +.

THE COLOR OF THE CAR IS SNOW WHITE PEARL. AND OUT OF NOWHERE, THE PAINT STARTED TO PEEL OFF. FIRST, IT WAS ON THE HOOD, AND NOW THE A-PILLAR. THE CAR DOESN'T HAVE ANY ACCIDENTS AND IT'S THE ORIGINAL MANUFACTURER'S PAINT. THE PAINT SHOP GUY TOLD ME IT'S JUST GOING TO GET WORTH WHEN PEELING STARTS.

THE COLOR OF THE CAR IS SNOW WHITE PEARL. AND OUT OF NOWHERE, THE PAINT STARTED TO PEEL OFF. FIRST, IT WAS ON THE HOOD, AND NOW THE A-PILLAR. THE CAR DOESN'T HAVE ANY ACCIDENTS AND IT'S THE ORIGINAL MANUFACTURER'S PAINT. THE PAINT SHOP GUY TOLD ME IT'S JUST GOING TO GET WORTH WHEN PEELING STARTS.

PAINT IS PEELING OFF BONY. WHITE PEARL. THIS APPEARS TO BE A VERY WIDESPREAD PROBLEM WITH HYUNDAI AND KIA AUTOMOBILES AS THERE ARE PEOPLE ESTABLISHING CLASS ACTION LAWSUITS ON THIS ISSUE.

PAINT IS PEELING OFF BONY. WHITE PEARL. THIS APPEARS TO BE A VERY WIDESPREAD PROBLEM WITH HYUNDAI AND KIA AUTOMOBILES AS THERE ARE PEOPLE ESTABLISHING CLASS ACTION LAWSUITS ON THIS ISSUE.

PEARL WHITE PAINT IS PEELING, CHIPPING, AND DELAMINATING. DEFECTIVE PEARL WHITE PAINT . RUST APPEARING DUE TO DELAMINTION INSIDE DRIVE SIDE DOOR CAUSING DOOR TO DETORIATE AND SAFETY CONCERNS FOR DOOR DETERIORATING. ALSO MAJOR RUST DUE TO PAINT DELIMATIING AROUND FRONT WIND SHIELD. VERY CONCERNED FOR SAFETY OF WINDSHIELD DUE TO PAINT/RUST/PEEL/CHIP. THERE IS A MAJOR DEFECT IN MILLIONS OF KIA VEHICLES DUE TO PEARL WHITE PAINT.

PEARL WHITE PAINT IS PEELING, CHIPPING, AND DELAMINATING. DEFECTIVE PEARL WHITE PAINT . RUST APPEARING DUE TO DELAMINTION INSIDE DRIVE SIDE DOOR CAUSING DOOR TO DETORIATE AND SAFETY CONCERNS FOR DOOR DETERIORATING. ALSO MAJOR RUST DUE TO PAINT DELIMATIING AROUND FRONT WIND SHIELD. VERY CONCERNED FOR SAFETY OF WINDSHIELD DUE TO PAINT/RUST/PEEL/CHIP. THERE IS A MAJOR DEFECT IN MILLIONS OF KIA VEHICLES DUE TO PEARL WHITE PAINT.

TL* THE CONTACT OWNS A 2013 KIA SORENO. THE CONTACT STATED THE PAINT ON THE ROOF AND HOOD HAD CHIPPED. ADDITIONALLY, THERE WERE SEVERAL SPOTS THAT HAD DETERIOTED. THE VEHICLE WAS TAKEN TO ALL STAR KIA OF BATON ROUGE 5740 SIEGEN LN, BATON ROUGE, LA 70809 (225) 490-7604 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2013 KIA SORENO. THE CONTACT STATED THE PAINT ON THE ROOF AND HOOD HAD CHIPPED. ADDITIONALLY, THERE WERE SEVERAL SPOTS THAT HAD DETERIOTED. THE VEHICLE WAS TAKEN TO ALL STAR KIA OF BATON ROUGE 5740 SIEGEN LN, BATON ROUGE, LA 70809 (225) 490-7604 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

SINCE I PURCHASED MY VEHICLE IN 2015 WITH AROUND 45,000 MILES, I NOTICED PAINT CHIPPING OFF THE ROOF WHERE IT MEETS WITH THE WINDSHIELD. NOW, I HAVE LARGE CHUNKS OF PAINT CHIPPING AWAY ON THE HOOD AND ON THE PANEL BETWEEN THE DOOR AND WINDSHIELD, EXPOSING METAL FRAME. AFTER SEARCHING ONLINE, I NOTICED MANY PEOPLE WITH THIS EXACT SAME PROBLEM WITH THEIR KIA SORENTO; SAME YEAR AND SAME PEARL WHITE COLOR. I HAVE TAKEN IT TO A PAINT SHOP, AND THEY SAID IT'S A "DELAMINATION" PROBLEM, AND IT'S A DEFECT IN THE MANUFACTURER'S PAINT. IT WILL ONLY CONTINUE TO WORSEN. I TOOK IT TO KIA (AFTER HAVING MY ENGINE REPLACED DUE TO ENGINE FAILURE AND SEIZING ON THE HIGHWAY), AND I WAS TOLD THAT I WOULD HAVE TO COVER ALL EXPENSES TO FIX IT. NOT ONLY ARE LARGE CHUNKS OF PAINT CHIPPING OFF, BUT ALL THE AREAS ARE BECOMING SEVERELY RUSTED. THIS SHOULD NOT HAPPEN!! NOT ONLY IS IT A PAINT DEFECT THAT KIA SHOULD COVER, BUT IT CAN BECOME A SAFETY HAZARD WHEN IT BEGINS TO WEAKEN AROUND THE WINDSHIELD! I HAVE HAD TO HAVE MY ENGINE REPLACED (WHICH I HAD TO FIGHT FOR AS WELL BEFORE ALMOST CAUSING A MAJOR ACCIDENT ON THE HIGHWAY ONCE MY CAR SEIZED AT 70 MPH) AND MY PAINT IS COMING OFF IN LARGE QUANTITIES AND RUSTING, DEPRECIATING THE VALUE AND SAFETY OF MY CAR, AND IT'S NOT EVEN 10 YEARS OLD!!! I'VE HAD NOTHING BUT PROBLEMS SINCE I STARTED FINANCING MY CAR. KIA KNOWS THIS IS A PROBLEM, YET WILL NOT DO ANYTHING ABOUT IT. I WANT SOMETHING DONE! A RECALL SHOULD BE SET IN PLACE, ESPECIALLY AFTER HUNDREDS OF CONSUMERS HAVE HAD THE SAME PROBLEM!!

SINCE I PURCHASED MY VEHICLE IN 2015 WITH AROUND 45,000 MILES, I NOTICED PAINT CHIPPING OFF THE ROOF WHERE IT MEETS WITH THE WINDSHIELD. NOW, I HAVE LARGE CHUNKS OF PAINT CHIPPING AWAY ON THE HOOD AND ON THE PANEL BETWEEN THE DOOR AND WINDSHIELD, EXPOSING METAL FRAME. AFTER SEARCHING ONLINE, I NOTICED MANY PEOPLE WITH THIS EXACT SAME PROBLEM WITH THEIR KIA SORENTO; SAME YEAR AND SAME PEARL WHITE COLOR. I HAVE TAKEN IT TO A PAINT SHOP, AND THEY SAID IT'S A "DELAMINATION" PROBLEM, AND IT'S A DEFECT IN THE MANUFACTURER'S PAINT. IT WILL ONLY CONTINUE TO WORSEN. I TOOK IT TO KIA (AFTER HAVING MY ENGINE REPLACED DUE TO ENGINE FAILURE AND SEIZING ON THE HIGHWAY), AND I WAS TOLD THAT I WOULD HAVE TO COVER ALL EXPENSES TO FIX IT. NOT ONLY ARE LARGE CHUNKS OF PAINT CHIPPING OFF, BUT ALL THE AREAS ARE BECOMING SEVERELY RUSTED. THIS SHOULD NOT HAPPEN!! NOT ONLY IS IT A PAINT DEFECT THAT KIA SHOULD COVER, BUT IT CAN BECOME A SAFETY HAZARD WHEN IT BEGINS TO WEAKEN AROUND THE WINDSHIELD! I HAVE HAD TO HAVE MY ENGINE REPLACED (WHICH I HAD TO FIGHT FOR AS WELL BEFORE ALMOST CAUSING A MAJOR ACCIDENT ON THE HIGHWAY ONCE MY CAR SEIZED AT 70 MPH) AND MY PAINT IS COMING OFF IN LARGE QUANTITIES AND RUSTING, DEPRECIATING THE VALUE AND SAFETY OF MY CAR, AND IT'S NOT EVEN 10 YEARS OLD!!! I'VE HAD NOTHING BUT PROBLEMS SINCE I STARTED FINANCING MY CAR. KIA KNOWS THIS IS A PROBLEM, YET WILL NOT DO ANYTHING ABOUT IT. I WANT SOMETHING DONE! A RECALL SHOULD BE SET IN PLACE, ESPECIALLY AFTER HUNDREDS OF CONSUMERS HAVE HAD THE SAME PROBLEM!!

PAINT IS PEELING AT DIFFERENT AREAS OF THE VEHICLE

PAINT IS PEELING AT DIFFERENT AREAS OF THE VEHICLE

PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION

PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION

I HAVE A 2013 KIA SORENTO WITH PAINT ISSUES. THE PAINT STARTED CHIPPING AFTER A FEW YEARS, NOT FADING BUT CHIPPING OFF. THE AREAS AFFECTED ARE THE FRONT DOOR PANELS, HOOD AND ROOF. MY DAUGHTER HAS A NEWER KIA SORENTO AND THE PAINT ON HER VEHICLE IS CHIPPING IN THE SAME AREAS.

I HAVE A 2013 KIA SORENTO WITH PAINT ISSUES. THE PAINT STARTED CHIPPING AFTER A FEW YEARS, NOT FADING BUT CHIPPING OFF. THE AREAS AFFECTED ARE THE FRONT DOOR PANELS, HOOD AND ROOF. MY DAUGHTER HAS A NEWER KIA SORENTO AND THE PAINT ON HER VEHICLE IS CHIPPING IN THE SAME AREAS.

MY ENGINE IS BURNING A LARGE AMOUNT OF OIL. I TAKE IT IN TO DO REGULAR CHANGES. I HAVE A 2013 KIA SORENTO. IT HAS 136000 MILES JUST RECENTLY THE OIL LIGHT STARTED COMING ON, CHECKED THE DIP STICK AND IT REGISTERS NONE. ITS BEEN TAKEN FOR REGULAR OIL CHANGES BUT BURNS UP THE OIL BEFORE ITS TIME FOR A CHSNGE. I DON'T UNDERSTAND. ALSO IVE SEEN NUMEROUS WHITE SORENTOS ON THE ROAD AND MOST OF THEM HAVE THE SAME PAINT PROBLEM ON THE ROOF RIGHT ABOVE WINDSHIELD. ITS PEELING OFF AND GETTING WORSE. ALSO CRACKING AROUND KIA SYMBOL ON REAR HATCH. IT STARTED WITH RUST SPOTS THEN, CRACKING THEN PAINT PEELING. THE ENGINE PROBLEM SEEMS TO BE A WIDE SPREAD PROBLEMS WITH KIA OWNERS AND THE PAINT OBVIOUSLY IS A DEFECT FROM THE FACTORY. LOVE MY SORENTO BUT NEED THESE ISSUES FIXED.

MY ENGINE IS BURNING A LARGE AMOUNT OF OIL. I TAKE IT IN TO DO REGULAR CHANGES. I HAVE A 2013 KIA SORENTO. IT HAS 136000 MILES JUST RECENTLY THE OIL LIGHT STARTED COMING ON, CHECKED THE DIP STICK AND IT REGISTERS NONE. ITS BEEN TAKEN FOR REGULAR OIL CHANGES BUT BURNS UP THE OIL BEFORE ITS TIME FOR A CHSNGE. I DON'T UNDERSTAND. ALSO IVE SEEN NUMEROUS WHITE SORENTOS ON THE ROAD AND MOST OF THEM HAVE THE SAME PAINT PROBLEM ON THE ROOF RIGHT ABOVE WINDSHIELD. ITS PEELING OFF AND GETTING WORSE. ALSO CRACKING AROUND KIA SYMBOL ON REAR HATCH. IT STARTED WITH RUST SPOTS THEN, CRACKING THEN PAINT PEELING. THE ENGINE PROBLEM SEEMS TO BE A WIDE SPREAD PROBLEMS WITH KIA OWNERS AND THE PAINT OBVIOUSLY IS A DEFECT FROM THE FACTORY. LOVE MY SORENTO BUT NEED THESE ISSUES FIXED.

THE PAINT CHIPPED OFF THE ROOF OF MY PEARL WHITE 2013 KIA SORENTO AND NOW IT IS DELAMINATING FROM THE PRIMER. THIS IS CAUSING RUST. WHEN I DRIVE THE PAINT IS COMING OFF.

THE PAINT CHIPPED OFF THE ROOF OF MY PEARL WHITE 2013 KIA SORENTO AND NOW IT IS DELAMINATING FROM THE PRIMER. THIS IS CAUSING RUST. WHEN I DRIVE THE PAINT IS COMING OFF.

MY CHILD WHO IS CURRENTLY 13, HAS MANAGED TO PULL THE REAR PASSENGER HANDLE OFF THE VEHICLE TWICE IN THE 6 YEARS WE HAVE OWNED IT REQUIRING REPLACEMENT BOTH TIMES AS THE PIECE HOLDING THE HANDLE IN IS PLASTIC AND HAS SHATTERED. THE FIRST TIME HE WAS ONLY 7. IT IS UNACCEPTABLE FOR A DOOR HANDLE TO BE ABLE TO BE DESTROYED BY A CHILD MULTIPLE TIMES. ALSO, THE HANDLE WHICH ALLOWS THE SECOND ROW SEAT TO FOLD FORWARD FOR PASSENGERS TO GAIN ACCESS TO THE THIRD ROW DOES NOT WORK. WE HAVE ASKED FOR THIS TO BE FIXED AT THE DEALERSHIP MULTIPLE TIMES BUT THEY HAVE BEEN UNABLE TO GET IT TO WORK PROPERLY EITHER. OBVIOUSLY BOTH OF THESE PROBLEMS OCCUR WHEN THE VEHICLE IS STATIONARY.

MY CHILD WHO IS CURRENTLY 13, HAS MANAGED TO PULL THE REAR PASSENGER HANDLE OFF THE VEHICLE TWICE IN THE 6 YEARS WE HAVE OWNED IT REQUIRING REPLACEMENT BOTH TIMES AS THE PIECE HOLDING THE HANDLE IN IS PLASTIC AND HAS SHATTERED. THE FIRST TIME HE WAS ONLY 7. IT IS UNACCEPTABLE FOR A DOOR HANDLE TO BE ABLE TO BE DESTROYED BY A CHILD MULTIPLE TIMES. ALSO, THE HANDLE WHICH ALLOWS THE SECOND ROW SEAT TO FOLD FORWARD FOR PASSENGERS TO GAIN ACCESS TO THE THIRD ROW DOES NOT WORK. WE HAVE ASKED FOR THIS TO BE FIXED AT THE DEALERSHIP MULTIPLE TIMES BUT THEY HAVE BEEN UNABLE TO GET IT TO WORK PROPERLY EITHER. OBVIOUSLY BOTH OF THESE PROBLEMS OCCUR WHEN THE VEHICLE IS STATIONARY.

THE BACK DOOR ON PASSENGER SIDE HANDLE FELL OFF, TAKING TO KIA TOMORROW BUT GETTING SENSE THERE CLAIMING NO ISSUE

THE BACK DOOR ON PASSENGER SIDE HANDLE FELL OFF, TAKING TO KIA TOMORROW BUT GETTING SENSE THERE CLAIMING NO ISSUE

MY CAR HAS 2 DOOR HANDLES THAT HAVE FALLEN OFF. ONE RIGHT AFTER ANOTHER. THIS IS ALSO SOMETHING I SEE FREQUENTLY ON OTHER KIA SORENTOS I PASS ON THE ROAD SO OBVIOUSLY THIS IS A COMMON OCCURRENCE AND IT NEEDS TO BE FIXED. I DID NOT PAY FOR A CAR TO HAVE TO STICK MY ARM THROUGH AND AROUND TO THE OTHER DOOR TO OPEN IT, THAT'S RIDICULOUS. ALSO, THE CAR WAS IN PARK IN THE DRIVE WAY AT MY PARENTS HOUSE, IT WASN'T EVEN TURNED ON, THE KEYS WEREN'T EVEN IN IT.

MY CAR HAS 2 DOOR HANDLES THAT HAVE FALLEN OFF. ONE RIGHT AFTER ANOTHER. THIS IS ALSO SOMETHING I SEE FREQUENTLY ON OTHER KIA SORENTOS I PASS ON THE ROAD SO OBVIOUSLY THIS IS A COMMON OCCURRENCE AND IT NEEDS TO BE FIXED. I DID NOT PAY FOR A CAR TO HAVE TO STICK MY ARM THROUGH AND AROUND TO THE OTHER DOOR TO OPEN IT, THAT'S RIDICULOUS. ALSO, THE CAR WAS IN PARK IN THE DRIVE WAY AT MY PARENTS HOUSE, IT WASN'T EVEN TURNED ON, THE KEYS WEREN'T EVEN IN IT.

PAINT PEELING OFF. DEALERSHIP WILL NOT HELP ME

PAINT PEELING OFF. DEALERSHIP WILL NOT HELP ME

THE PAINT IS PEELING OFF ABOVE THE FRONT WINDOW

THE PAINT IS PEELING OFF ABOVE THE FRONT WINDOW

TAKATA RECALL ON BACK LOCKS. LOCK JAMMED ON BACK DOOR. DOOR WILL NOT UNLOCK FROM INSIDE OR OUT.. HAVING PROBLEMS WITH KIA DEALERSHIP HONORING A RECALL THAT I THIN SHOULD INCLUDE MY VEHICLE. THERE WAS A RECALL FOR FRONT LOCKS A COUPLE OF YEARS AGO THAT WAS REPAIRED. NOW THE BACK LOCKS ON THE BACK DOOR IS DOING THE SAME THING. THIS IS A DANGER TO MY GRANDCHILDREN WHO SITS IN THE BACK OF MY CAR. THE AIR BAG LIGHT IS ALSO MALFUNCTIONING. I HAVE ASKED KIA CHECK THE AIR BAG, BUT TOLD MY VIN NUMBER IS NOT ON THE LIST. AND THAT MY LOCKS ARE NOT ON THE RECALL LIST. THESE ARE ALL MANUFACTURING PROBLEMS AND SHOULD BE TREATED AS SUCH.. THE VEHICLE IS IN MOTION MOST OF THE TIME WHEN THE AIR BAG LIGHT "OFF" APPEARS.. THE VEHICLE WAS /IS STATIONARY WHEN THE BACK DOOR LOCK ON THE DRIVER'S SIDE WILL NOT LOCK OR UNLOCK, ALTHOUGH RESONDS TO KEY PAD SOUND AS THOUGH UNLOCKED, THE DOOR REMAINS LOCK. ALSO, WHEN DOOR IS UNLOCKED ON THE INSIDE, DOOR WILL NOT OPEN. CAR IS STATIONARY.

TAKATA RECALL ON BACK LOCKS. LOCK JAMMED ON BACK DOOR. DOOR WILL NOT UNLOCK FROM INSIDE OR OUT.. HAVING PROBLEMS WITH KIA DEALERSHIP HONORING A RECALL THAT I THIN SHOULD INCLUDE MY VEHICLE. THERE WAS A RECALL FOR FRONT LOCKS A COUPLE OF YEARS AGO THAT WAS REPAIRED. NOW THE BACK LOCKS ON THE BACK DOOR IS DOING THE SAME THING. THIS IS A DANGER TO MY GRANDCHILDREN WHO SITS IN THE BACK OF MY CAR. THE AIR BAG LIGHT IS ALSO MALFUNCTIONING. I HAVE ASKED KIA CHECK THE AIR BAG, BUT TOLD MY VIN NUMBER IS NOT ON THE LIST. AND THAT MY LOCKS ARE NOT ON THE RECALL LIST. THESE ARE ALL MANUFACTURING PROBLEMS AND SHOULD BE TREATED AS SUCH.. THE VEHICLE IS IN MOTION MOST OF THE TIME WHEN THE AIR BAG LIGHT "OFF" APPEARS.. THE VEHICLE WAS /IS STATIONARY WHEN THE BACK DOOR LOCK ON THE DRIVER'S SIDE WILL NOT LOCK OR UNLOCK, ALTHOUGH RESONDS TO KEY PAD SOUND AS THOUGH UNLOCKED, THE DOOR REMAINS LOCK. ALSO, WHEN DOOR IS UNLOCKED ON THE INSIDE, DOOR WILL NOT OPEN. CAR IS STATIONARY.

APPROXIMATELY ONE YEAR AGO I PAID DEALER TO REPLACE DEFECTIVE DRIVER SIDE REAR DOOR HANDLE. TODAY PASSENGER SIDE REAR DOOR HANDLE BROKE OFF IN HAND WHILE OPENING DOOR (SAME AS PREVIOUS). NOW UNABLE TO OPEN REAR DOOR FROM OUTSIDE OF CAR

APPROXIMATELY ONE YEAR AGO I PAID DEALER TO REPLACE DEFECTIVE DRIVER SIDE REAR DOOR HANDLE. TODAY PASSENGER SIDE REAR DOOR HANDLE BROKE OFF IN HAND WHILE OPENING DOOR (SAME AS PREVIOUS). NOW UNABLE TO OPEN REAR DOOR FROM OUTSIDE OF CAR

SPONTANEOUS VEHICLE FIRE. TRAVELING ON US-27 IN FLORIDA, STOPPED AT RED LIGHT AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD, PROCEEDED THROUGH THE LIGHT ONCE IT TURNED GREEN TO GET TO THE SIDE OF THE ROADWAY WHEN SMOKE STARTED THROUGH THE VENTS AND FLAMES CAME OUT FROM UNDER THE HOOD AS WELL. CAR BECAME DISABLED AND 3 OF US JUMPED OUT AND RAN DOWN THE ROAD, AWAY FROM THE CAR. THE ENTIRE CAR WENT UP IN FLAMES IN A MATTER OF SECONDS FROM EXITING.

SPONTANEOUS VEHICLE FIRE. TRAVELING ON US-27 IN FLORIDA, STOPPED AT RED LIGHT AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD, PROCEEDED THROUGH THE LIGHT ONCE IT TURNED GREEN TO GET TO THE SIDE OF THE ROADWAY WHEN SMOKE STARTED THROUGH THE VENTS AND FLAMES CAME OUT FROM UNDER THE HOOD AS WELL. CAR BECAME DISABLED AND 3 OF US JUMPED OUT AND RAN DOWN THE ROAD, AWAY FROM THE CAR. THE ENTIRE CAR WENT UP IN FLAMES IN A MATTER OF SECONDS FROM EXITING.

THE REAR HATCH IS SOMEHOW RELEASING (NOT TO THE POINT WHERE IT OPENS) WHICH MAKES THE 'OPEN DOOR' INDICATOR & DOME LIGHTS FLICKER. IT HAS HAPPENED A FEW TIMES, AND THE FIRST TIME IT HAPPENED I THOUGHT THAT MAYBE I HAD NOT CLOSED IT ALL THE WAY. I DO NOT KNOW EXACTLY HOW MANY TIMES IT HAS HAPPENED, BUT IT HAS HAPPENED ENOUGH TIMES FOR ME TO BE CONCERNED THAT ONE DAY IT WILL JUST FLY OPEN; SPILLING ITEMS INTO THE ROADWAY, AND CAUSING AN ACCIDENT. IN THE LAST WEEK IT HAS OCCURRED TWICE, AND IT IS NEVER NOTICEABLE UNTIL AFTER I START DRIVING. WHEN THE VEHICLE IS INITIALLY STARTED THE 'DOOR OPEN' INDICATOR IS NOT ILLUMINATED. IT'S NOT UNTIL THE VEHICLE IS IN MOTION THAT IT HAS COME ON. THE LIGHT DOES NOT ALWAYS COME ON BUT I CAN HERE THE HATCH RATTLING AS THOUGH IT IS NOT CLOSED ALL THE WAY. IT IS VERY IRRITATING AND CAUSES GREAT CONCERN BECAUSE I WOULD HATE FOR IT TO CAUSE SOMETHING TO HAPPEN IN THE EVENT THE IT JUST COMPLETELY RELEASES.

THE REAR HATCH IS SOMEHOW RELEASING (NOT TO THE POINT WHERE IT OPENS) WHICH MAKES THE 'OPEN DOOR' INDICATOR & DOME LIGHTS FLICKER. IT HAS HAPPENED A FEW TIMES, AND THE FIRST TIME IT HAPPENED I THOUGHT THAT MAYBE I HAD NOT CLOSED IT ALL THE WAY. I DO NOT KNOW EXACTLY HOW MANY TIMES IT HAS HAPPENED, BUT IT HAS HAPPENED ENOUGH TIMES FOR ME TO BE CONCERNED THAT ONE DAY IT WILL JUST FLY OPEN; SPILLING ITEMS INTO THE ROADWAY, AND CAUSING AN ACCIDENT. IN THE LAST WEEK IT HAS OCCURRED TWICE, AND IT IS NEVER NOTICEABLE UNTIL AFTER I START DRIVING. WHEN THE VEHICLE IS INITIALLY STARTED THE 'DOOR OPEN' INDICATOR IS NOT ILLUMINATED. IT'S NOT UNTIL THE VEHICLE IS IN MOTION THAT IT HAS COME ON. THE LIGHT DOES NOT ALWAYS COME ON BUT I CAN HERE THE HATCH RATTLING AS THOUGH IT IS NOT CLOSED ALL THE WAY. IT IS VERY IRRITATING AND CAUSES GREAT CONCERN BECAUSE I WOULD HATE FOR IT TO CAUSE SOMETHING TO HAPPEN IN THE EVENT THE IT JUST COMPLETELY RELEASES.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE REAR PASSENGER DOOR, THE DOOR HANDLE FRACTURED AND DETACHED FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE HEADLAMP AND ELECTRICAL COMPONENT MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMP WAS REPAIRED; HOWEVER, THE DEALER DECLINED TO REPAIR THE DOOR HANDLE FREE OF CHARGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE REAR PASSENGER DOOR, THE DOOR HANDLE FRACTURED AND DETACHED FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE HEADLAMP AND ELECTRICAL COMPONENT MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMP WAS REPAIRED; HOWEVER, THE DEALER DECLINED TO REPAIR THE DOOR HANDLE FREE OF CHARGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,800.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,800.

MY AIRBAGS DIDN'T DEPLOY WHEN I HIT A PERSON IN THE REAR AFTER SEVERELY DAMAGED FRONT END OF MY VEHICLE AND PARTS BEING SHOVED INTO THE MOTOR AND THE MOTOR RECEIVED A CRACK IN THE BLOCK. *TR

MY AIRBAGS DIDN'T DEPLOY WHEN I HIT A PERSON IN THE REAR AFTER SEVERELY DAMAGED FRONT END OF MY VEHICLE AND PARTS BEING SHOVED INTO THE MOTOR AND THE MOTOR RECEIVED A CRACK IN THE BLOCK. *TR

WHILE DRIVING ON HIGHWAY #20 EAST IN QUEBEC CANADA THE FRONT PART OF THE PANORAMIC ROOF SHATTERED IN MILLIONS OF PIECES.. UPDATED 08-20-14 *BF UPDATED 09/3/2014 *JS *TR

WHILE DRIVING ON HIGHWAY #20 EAST IN QUEBEC CANADA THE FRONT PART OF THE PANORAMIC ROOF SHATTERED IN MILLIONS OF PIECES.. UPDATED 08-20-14 *BF UPDATED 09/3/2014 *JS *TR

DRIVING DOWN ROUTE 62 IN ALLIANCE OHIO 44601 ONLY GOING ABOUT 30 35 MPH IT SOUNDED LIKE A GUN SHOT AND LOOK BACK AND SEEN THE PANORAMIC WINDOW WAS SHATTERED NO SIGNS OF ANYTHING HITTING IT LIGHT TRAFFIC. *TR

DRIVING DOWN ROUTE 62 IN ALLIANCE OHIO 44601 ONLY GOING ABOUT 30 35 MPH IT SOUNDED LIKE A GUN SHOT AND LOOK BACK AND SEEN THE PANORAMIC WINDOW WAS SHATTERED NO SIGNS OF ANYTHING HITTING IT LIGHT TRAFFIC. *TR

WE WERE WESTBOUND ON US 60 IN TEMPE AZ. WHEN THE SUNROOF IMPLODED SCATTERING GLASS ON VEHICLES BEHIND US. LUCKY FOR US THE INSIDE SHADE WAS CLOSED PREVENTING THE GLASS FROM COMING INSIDE. THE OUTSIDE TEMP. WAS 73 THE A/C WAS SET AT 70 SPEED WAS 65 MPH.I CONTACTED THE KIA DEALER WHO SAID THEY WERE UNAWARE OF ANY PROBLEMS THAT KIA WAS HAVING WITH THE SUNROOFS. *TR

WE WERE WESTBOUND ON US 60 IN TEMPE AZ. WHEN THE SUNROOF IMPLODED SCATTERING GLASS ON VEHICLES BEHIND US. LUCKY FOR US THE INSIDE SHADE WAS CLOSED PREVENTING THE GLASS FROM COMING INSIDE. THE OUTSIDE TEMP. WAS 73 THE A/C WAS SET AT 70 SPEED WAS 65 MPH.I CONTACTED THE KIA DEALER WHO SAID THEY WERE UNAWARE OF ANY PROBLEMS THAT KIA WAS HAVING WITH THE SUNROOFS. *TR

WHEN I BOUGHT THIS VEHICLE I DID NOT REALIZE THAT IT WOULD HAVE SO MANY ISSUES. I THINK IT STARTED IN MARCH OF 2013. I STARTED SMELLING A BAD ODOR WHEN I START MY TRUCK UP AND REALIZED IT WAS COMING FROM THE AC UNIT. HAD IT CHECKED OUT AND WAS INFORMED THAT IT WAS THE CABIN FILTER AND I WOULD HAVE TO PAY TO HAVE IT FIXED. LATER WENT BACK FOR ANOTHER MATER AND WAS TOLD AT FIRST THAT IT WAS UNDER WARRANTY, BUT ONCE I GOT TO THE DEALERSHIP I WAS TOLD IT COULD NOT BE FIXED. EVERY SINCE I HAD THIS TRUCK MY DRIVERS SEAT GOES DOWN BY IT SELF AND I JUST DON'T SEE WHAT THE POINT IN TAKING IT TO THE DEALERSHIP BECAUSE THEY NEVER FIX ANYTHING. I FEEL THAT PURCHASING A KIA FROM RICK CAS KIA WAS A VERY BIG MISTAKE. I WILL NEVER RECOMMEND THIS DEALERSHIP TO ANYONE.......... *TR

WHEN I BOUGHT THIS VEHICLE I DID NOT REALIZE THAT IT WOULD HAVE SO MANY ISSUES. I THINK IT STARTED IN MARCH OF 2013. I STARTED SMELLING A BAD ODOR WHEN I START MY TRUCK UP AND REALIZED IT WAS COMING FROM THE AC UNIT. HAD IT CHECKED OUT AND WAS INFORMED THAT IT WAS THE CABIN FILTER AND I WOULD HAVE TO PAY TO HAVE IT FIXED. LATER WENT BACK FOR ANOTHER MATER AND WAS TOLD AT FIRST THAT IT WAS UNDER WARRANTY, BUT ONCE I GOT TO THE DEALERSHIP I WAS TOLD IT COULD NOT BE FIXED. EVERY SINCE I HAD THIS TRUCK MY DRIVERS SEAT GOES DOWN BY IT SELF AND I JUST DON'T SEE WHAT THE POINT IN TAKING IT TO THE DEALERSHIP BECAUSE THEY NEVER FIX ANYTHING. I FEEL THAT PURCHASING A KIA FROM RICK CAS KIA WAS A VERY BIG MISTAKE. I WILL NEVER RECOMMEND THIS DEALERSHIP TO ANYONE.......... *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

REAR RIGHT DOOR HANDLE ASSEMBLY FELL APART WHEN MY WIFE WAS OPENING THE DOOR TO PLACE GROCERIES ON REAR SEAT. THIS INCIDENT HAS NEVER HAPPENED TO ME ON THE DIFFERENT CARS I HAVE OWNED. *TR

REAR RIGHT DOOR HANDLE ASSEMBLY FELL APART WHEN MY WIFE WAS OPENING THE DOOR TO PLACE GROCERIES ON REAR SEAT. THIS INCIDENT HAS NEVER HAPPENED TO ME ON THE DIFFERENT CARS I HAVE OWNED. *TR