2014 KIA SORENTO Air Bags Problems

51 complaints about Air Bags

51
Complaints
9
Crashes
0
Fires
1
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (51)

Oct 21, 2024 Crash

The contact's wife owned a 2014 Kia Sorento. The contact stated that while driving at approximately 33-35 MPH, the air bag warning light was illuminated. The contact's passenger side fender hit a pole, the vehicle continued to a hill, and the vehicle's front passenger side crashed into a utility pole where the vehicle came to a stop. The contact mentioned the first pole that was crashed into was very close to the roadway. The contact stated that the steering wheel air bag deployed, but deployed partially. The contact sustained a concussion, left arm burn, swollen left knee, and foot injuries that required medical attention via the hospital which confirmed the contact had a mild concussion. An ambulance provided medical attention on the scene but the contact declined to be transported to the hospital however took himself to the hospital a couple of days after the impact. A police report was filed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

Jun 27, 2024

Every light is on in the dash compartment. Power steering goes in and out. Brake lights not working even after being replaced. Car stuck in park unable to put into reverse. ABS/ Airbag light showing- ABS Sensor replaced and still not working Recall in 2022. Kia repaired vehicle and now that same issues are occurring Kia refuses to even look at vehicle without payment of 180.00 to just LOOK!

Jan 11, 2024

Airbag System is not functioning. KIA Motors America has extended the warranty coverage for the front passenger Occupant Detection System (ODS) Sensor Pad to 15 years with unlimited milage. My local KIA dealership, Prestige KIA in Eau Claire, WI, has refused to repair it. When called they informed me, that I am no longer welcome at the dealership. When asked why, I was told a note was on the manager’s desk. I have called and emailed the manager to obtain an explanation, however have not heard back. A KIA Motors representative called the dealership on my behalf and was told the same, that I was no longer welcome. KIA Motors advises to not drive the vehicle, yet will not provide towing to the next nearest dealership. The next closest dealership is 64 miles away. Attached please find the KIA letter regarding the Airbag system warranty extension, as well as the information obtained at Hanson KIA. Information found regarding this issue at Hanson KIA website: It's Not Safe To Drive If the SRS or airbag light turns on, the best thing you can do is to call for a tow truck. Sure, you can probably keep driving and not notice anything different. However, it only takes one distracted driver and an airbag that doesn't deploy when it should to change your life forever. For this reason, we recommend contacting your local Kia dealership to get the cause of the airbag light addressed properly.

Apr 10, 2023

I have not had my car a year and the seatbelt light came on 2 days ago. I am keeping the services up and all of these things were supposedly passed during the inspection before I purchased my car. Also, the paint is peeling off the car. There are so many cars that has peeling paint when passing. Paint should not peel like that. I've never had this problem with any car I have purchased.

Apr 3, 2023

After my engine was replaced, due to recall, the airbag light has been on causing check engine light to stay on. In addition to the air bag light, shortly after tlairbag light issue, all other dashboards lights came on and remain on. All buttons and horn on steering wheel don't work. Since they replaced my engine, my AC has never worked again. When I got it back to Houston, it started smelling like was bad so I took to a mechanic. He said gas was spraying everywhere under the hood and I was lucky to be alive. Since the engine replacement it's been a disaster. All worked fine before engine went out and no lights were on.

Mar 17, 2023

I experienced a deceleration when I stepped on the gas pedal to accelerate on the interstate. I was going 65mph at the time. The emission control warning light came on so I pulled off the next exit and called the Kia dealer. I turned around and headed back to take it in for diagnostic service and repair when it started making noises so I pulled off onto an exit and the engine stopped shortly afterwards. I could turn the engine on but it would not go so I called AAA to have it towed to the dealer. The steering was difficult as well. The dealer said the engine needed to be replaced and the clock spring needed to be replaced (air bag warning light was on). This experience was dangerous and I was fortunate not to be in heavy traffic and in an area where there was a safe enough place to pull over. The car had 132,000 mi on it. The engine was replaced with a rebuilt 2014 engine but now the emissions control light just came on - not even a month has passed since replacement. I will take it in tomorrow for a diagnostic.

Mar 13, 2023

Sensor lights came on detecting problems. 5/7/2022

Feb 20, 2023

Vehicle engine shut down while I was driving on the highway situation was very dangerous other vehicles had to take evasive maneuvers in order not to collide with me I was very scared as I had my grand children with me the vehicle is currently at auto nation in keennesses Georgia it is available for inspection there were no warnings or other indications

Sep 5, 2022

Airbag sign came on my dashboard

Apr 11, 2022

I received notice mid August 2021 about recall and warranty repairs that needed to be made to my car. Brought it to the dealer on 8/30/21. On 8/31/21 I was given the car back and told, yes, it needed the repairs but I needed to wait for parts and they'd be in touch. I have heard nothing from KIA, despite complaining to them several times.

Feb 20, 2022

CHECK THE AIRBAG WARNING LIGHT If this occurs, Kia’s system is designed to illuminate the airbag warning light on the instrument panel to alert you of a potential problem with your airbag system so that you can have the system inspected and repaired as soon as possible. The passenger’s front airbag is a ‘low risk deployment’ airbag that complies with Federal Motor Vehicle Safety Standard 208, meaning it has a reduced deployment strength for occupants in close proximity to the air bag. Despite being a low risk deployment airbag, if the airbag warning light is illuminated and the vehicle continues to be driven without being repaired, the front passenger airbag will deploy in a frontal impact regardless of whether the seat is occupied or not.

Dec 7, 2021

The contact owns a 2014 Kia Sorento. The contact stated that after turning on the vehicle the air bag warning light illuminated and remained illuminated. The vehicle was taken to the local dealer and diagnosed with a clockspring failure. The vehicle was repaired however, after several months the failure recurred. The contact took the vehicle back to the local dealer who inspected the vehicle and stated that the clockspring was damaged and needed to be replaced. The contact was informed that the part to repair the vehicle was not available and had to be ordered. The contact was concerned that the failure would recur after replacing the clockspring. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

Mileage: 53,000

Jul 27, 2021

Recall notices have been sent to us regarding possible airbag deployment, electrical issues, and now HECU controls and the ABS system. Each time we get a notice, we contact the Kia dealerships in our area for repairs. Every time we have tried to bring in our vehicle for safety recall repairs, the dealership has made it impossible to do so. For example, when we called to make an appointment for one recall notice, we were told that no action was needed unless we heard a loud banging noise coming from the engine. We stated that we heard weird noises but not a loud banging. We were told that the dealership cannot do repairs unless we show evidence of the banging. Also, there have been electrical problems with the car since we bought it – the buttons malfunction, the airbag light is always on, etc. This was not regarded as evidence of need for repairs. For another recall notice, we were told that the repairs could not be completed because they didn't have the parts. We received the Safety Recall Number 21V331 on Friday July 17 and have tried repeatedly to contact Kia of Cerritos in order to make an appointment for repairs. The dealership does not answer their phones in the service department. At 2:30 July 19, I got through to someone in the service department. He said he would make an appointment to complete recall repairs but instead put us on hold and transferred us to a full voicemail box. We are very worried about the safety of our Kia Sorrento. This is our family car. Given the ongoing recalls and history of Kia failing to provide safety repairs, I think this may qualify for the Lemon Law. This recall notice indicates that an engine fire may occur. The airbag light is continuously on. I am concerned for the safety of my family. We do not feel safe. I have contacted KIA Consumer Assistance Center and opened a Case #14271977 but they have failed to reply.

Apr 20, 2021

I'VE ONLY HAD MY 2014 KIA SORENTO FOR A YEAR, FROM 2020-2021. I'VE NOTICED THESE PROBLEMS IN THE BEGINNING AND ASSUMED THEY WOULD WORK ITSELF OUT BECAUSE THE DEALER MENTIONED THAT THE CONDITIONS WERE MINOR BUT THEY ONLY PROGRESSED. I'M PUTTING OIL IN THIS VEHICLE EVERY THREE TO FOUR DAYS BECAUSE THE OIL STICK IS CLEAN ( INDICATING NO OIL). THE ENGINE LIGHT HAS ALWAYS BEEN ON. I'VE TAKEN IT TO SEVERAL MECHANICS, INCLUDING THE MECHANIC THAT WORKS DIRECTLY WITH THE DEALERSHIP IN WHICH I PURCHASED THIS VEHICLE. THE ENGINE LIGHT WILL COME BACK AND WHENEVER IT STARTED TO BLINK IT WOULD CAUSE MY VEHICLE TO JERK EXCESSIVELY AND FORCEFULLY WHILE DRIVING ON THE INTERSTATE AND MAIN HIGHWAYS EACH TIME CAUSING THE SPEED TO DECREASE . SAME THING WITH THE AIRBAG INDICATOR LIGHT, IT'S ALWAYS BEEN ON AND I WAS TOLD TO IGNORE IT. AND THE DRIVER SEAT DOES NOT MOVE, I WAS TOLD A SIMPLE SMALL GREEN FUSE (30) WOULD FIX THAT AND I PURCHASED SEVERAL AND EACH TIME THE MECHANIC WOULD INSERT ONE OF THE FUSES, YOU COULD HEAR A POP. I WAS TOLD NOT TO TOUCH IT OR IT COULD START A FIRE (THE FUSE BOX AREA). AS OF TODAY (APRIL 20, 2021) MY 2014 KIA SORENTO STILL HAVE THESE DANGEROUS ISSUES. VERY DANGEROUS AND SOMETHING IS DEFINITELY NOT RIGHT UNDER THE HOOD.

Mileage: 149,000

Jan 2, 2021

WHILE DRIVING LAST NIGHT, MY VEHICLE TURNED OFF. PULLED OVER IT WOULD RESTART BUT THEN SHUT OFF. LET IT SIT FOR A COUPLE MINUTES RESTARTED AND WAS ABLE TO GO 1 MILE THEN SHUT OFF AGAIN. AFTER THAT LET IT SIT AGAIN AND RESTARTED AND WENT 1/2 MILE BEFORE IT SHUT OFF AGAIN. THEN WOULDN'T START AGAIN. THERE'S FUEL IN IT, ALL LIGHTING WORKED. BATTERY LIGHT AND ENGINE LIGHT CAME ON.

Mileage: 151,915

Dec 30, 2020

CLUSTER LIGHTS TURNED OFF WHILE DRIVING AIR BAG LIGHT STAYS ON

Mileage: 115,000

Nov 12, 2020

AIRBAG LIGHT CAME ON TODAY WHILE DRIVING ON THE HIGHWAY (ROUGHLY70MPH), WILL NOT SHUT OFF, VEHICLE NOT UNDER RECALL FOR AIRBAGS AT THIS TIME. HEADLIGHTS AND TAILLIGHTS RANDOMLY COME ON AND OFF, EVEN WITH BRAND NEW BULBS, HAVE CHANGED BULBS ALMOST MONTHLY IN LAST 3 YEARS. BUTTONS ON STEERING WHEEL DO NOT WORK PROPERLY - INCLUDING CRUISE CONTROL NOT WORKING, VOLUME BUTTON STARTS VOICE COMMAND, ETC.

Mileage: 101,900

Sep 3, 2020

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE AIR BAGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER NAPLETON'S KIA OF ELMHURST LOCATED AT 727 W. GRAND AVE, ELMHURST, IL 60126, (630) 530-6866 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED NOR REPAIRED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,800.

Mileage: 127,800

Jul 18, 2020

IN MAY. MY AIRBAG LIGHT CAME ON AND WON'T GO OFF. I'M NOT SURE IF THE AIRBAGS ARE DEFECTIVE OR NOT, BUT I'M SCARED TO DRIVE AROUND WITH THE LIGHT ON. THEN ON JULY 16,2020, MY VEHICLE STARTED CUTTING OFF ON MY IN THE MIDST OF MOVING TRAFFIC. I HAVE TO THROW MY HAZARD LIGHTS ON AND COAST TO A SAFE PLACE TO LET THE TRUCK SIT. IT'S CUT OFF ABOUT 7 TIMES NOW WITH MY 3 KIDS IN THE CAR.

Jun 25, 2020

MOTOR WENT OUT ON THE HEATING UNIT IN THE PASSENGER SEAT. *TR

Feb 12, 2020

AIR BAG LIGHT STAYED ON. VEHICLE WAS STATIONARY. NO ACCIDENT. AIRBAG HAS NEVER DEPLOYED. ONE DAY TO THE NEXT NO ISSUE. NOW I AM GREATLY CONCERNED FOR MY SAFETY.

Dec 25, 2019

MY AIRBAG LIGHT HAS BEEN GOING ON/OFF FOR A FEW MONTHS NOW, AND I HAVE CONTACTED SEVERAL KIA DEALERSHIPS THAT HAVE TOLD ME MY CAR IS NOT A PART OF AN AIRBAG RECALL, AND IF I WANT IT FIXED, I WILL HAVE TO COME OUT OF POCKET TO THE TIME OF ABOUT $2,000 TO GET THIS FIXED. THE DEALERSHIPS I CALLED, AND 1 I WENT TO IN-PERSON, TOLD ME THAT ANYTHING RELATED TO THE AIRBAG LIGHT IS NOT UNDER ANY TYPE OF WARRANTY ANYMORE, EVEN THOUGH MY CAR IS ONLY 5 YEARS OLD. THIS IS A SAFETY ISSUE, PURE AND SIMPLE, AND IS A MECHANICAL FAILURE THAT I SHOULD NOT BE RESPONSIBLE FOR. I BELIEVE KIA IS HIDING SOMETHING HERE, AND I JUST CANNOT MAGICALLY COME UP WITH $2K TO FIX THIS. I'VE SEEN MANY OTHER COMPLAINTS ABOUT OTHER YEARS OF THE SORENTO, AND I AM NOT HAPPY THE MANUFACTURER IS NOT WILLING TO REALIZE THE ISSUE HERE. VERY DISAPPOINTED ON HOW THIS HAS MATERIALIZED, AND WILL TRY ONE LAST TIME LATER THIS WEEK AT THE KIA DEALERSHIP LOCAL TO ME. THIS CAR HAS DRIVEN GREAT, AND HAVE HAD NO OTHER ISSUES, BUT THIS IS A SIGNIFICANT ISSUE TO SAY THE LEAST.

Mileage: 80,000

Oct 16, 2019

ON REGULAR TERRAIN THE DRIVERS SEAT BECAME NOTICEABLY LOOSE, AND UPON GOING OVER A SPEED BUMP AND SLIGHTLY ROUGHER TERRAIN, THE SEAT IS UNSTABLE AND MOVES OUT OF PLACE. A FEW DAYS LATER THE SENSOR LIGHT APPEARED ON THE DASHBOARD FOR THE AIRBAGS. UNCERTAIN WITH HOW IT HAPPENED, IT IS A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED ACCORDINGLY.

Mileage: 186,243

Sep 28, 2019

I TOOK MY CAR TO THE FRANKLIN KIA FOR A RECALL AND THE GUY ASKED ME WHAT WAS OUT THERE FOR AND I TOLD THEM FOR THE RECALL AND HE ASKED ME WHAT ELSE IS GOING ON WITH THE CAR AND I TOLD HIM MY AIRBAG LIGHT WAS ON MY CD PLAYER WORK SOMETIMES SOMETIMES IT DIDN'T AND MY SPEAK BUTTON WORK AND SOMETIME IT DIDN'T NONE OF THOSE THINGS WORK NOW THE LIGHT IS STILL ON HE TOLD ME THERE'S NOTHING THEY COULD DO I WOULD HAVE TO PAY FOR IT

Aug 2, 2019

THERE IS AN APPARENT ISSUE WITH THE STEERING COLUMN CAUSING THE AIRBAG TO NOT FUNCTION. IT IS ALSO CAUSING ALL OF THE CONTROL SWITCHES ON THE STEERING WHEEL TO NOT FUNCTION PROPERLY, INCLUDING THE CRUISE CONTROL. IT CAME ON WHEN SET BUT THEN WOULDN'T GO OFF USING THE CANCEL BUTTON. THIS IS A HUGE SAFETY CONCERN. THE ESTIMATED COST FOR REPAIR IS $1700.

Mileage: 71,000

Jul 29, 2019

GOT IN MY CAR AND THE DRIVER SEAT BROKE. IT SITS SIDEWAYS AND CAN'T ADJUST SEAT. THEN I STARTED MY VEHICLE AND THE AIRBAG LIGHT IS ON AND HASN'T WENT OFF.

Mileage: 103,000

Jul 26, 2019

AIR BAG LIGHT IS ON AND KIA SAYS THEY ARE NOT RESPONSIBLE

Mileage: 53,000

Jul 14, 2019

AIRBAG WARNING LIGHT BEGAN FLASHING WHILE THE VEHICLE WAS IN MOTION A FEW MOMENTS AGO. I HAVE SEEN QUITE A FEW OTHER KIA SORENTO 2014 OWNERS WITH THE SAME ISSUES.

Mileage: 81,330

Jul 1, 2019

MY REARVIEW CAMERA WORKS WHEN IT WANTS TO. (IT DOESNT WORK MORE THAN IT ACTUALLY WORKS). THE CONTROLS ON THE STEERING WHEEL ARE SCRAMBLED EX. I PREE THE VOLUME UP OR DOWN, AND THE VOICE COMMAND ACTIVATES, I CAN'T EVEN MUTE THROUGH THE BUTTONS ETC. THE ELECTRICAL PROBLEM ALSO CAUSES THE TAIL LIGHTS TO WORK/NOT WORK AND CONSTANTLY HAVE TO CHANGE THE BULBS BECAUSE OF THE BURNOUT. I'VE BEEN PULLED OVER SEVERAL TIMES FOR THIS. THE OTHER ISSUE IS THAT NOW THE AIRBAG LIGHT HAS COME ON, SO I DON'T KNOW IF THAT'S A GENERAL MALFUNCTION OR A RESULT OF THE ELECTRICAL PROBLEM. ALSO, THE A/C DOESNT WORK

Mileage: 60,000

Jun 1, 2019

GEORGIA .... THE SRS WARNING LIGHT CAME ON WHILE DRIVING. THE ONE THAT LOOKS LIKE A PERSON IN A SEATBELT WITH THE BIG RED CIRCLE (AIRBAG) IN FRONT OF THEM.

Mileage: 116,700

May 16, 2019

MY AIRBAG LIGHTS WILL NOT GO OFF . UPON RESEARCHING I HAVE COME ACROSS MANY PEOPLE WITH THE EXACT SAME COMPLAINT YET NO RECALLS. IT ALSO SEEMS TO BE A COSTLY FIX. FOR A SAFETY PROBLEM.

Mileage: 58,639

Apr 29, 2019

MY AIRBAG LIGHTS GOING ON AND OFF WHEN IT WANTS TO , SOMETIMES WHEN STARTING IT WILL STAY ON , OR YOU WILL DRIVING IT WILL COME ON , WHEN YOU TURN THE WHEEL IT COMES ON, ALSO MANY TIMES BEEN REPORTED TO DEALER A POPPING NOISE GOING ON, DEALER SAYS THEY CANT FIND ISSUE '..

Mileage: 64,000

Jan 29, 2019

TENSIONER BELT FOR AIR BAG RANDOMLY WENT OUT. ALSO BREAK LIGHTS CONSTANTLY STAYING ON. T GT EY COULDN'T FIGURE OUT WHY AT DEALERSHIP. VEHICLE WAS PARKED

Mileage: 70,000

Dec 13, 2018 Crash

TAKATA RECALL ON 12/6/18 I WAS TRAVELING AT APPROXIMATELY 40-45 MILES PER HOUR WHEN I REAR ENDED A STOPPED OR SLOW MOVING VEHICLE ON THE EXPRESSWAY. MY CAR WAS HEAVILY DAMAGED BUT THE AIRBAGS DID NOT DEPLOY. I AM CONCERNED ABOUT THIS ISSUE.

Mileage: 67,000

Oct 9, 2018

STEERING WHEEL ELECTRONIC CONTROLS(SPEED CONTROL, RADIO, ). AIRBAG LIGHT ON WITH NO COLLISION HAVING OCCURRED, REPLACED HEADLIGHTS TWICE IN LAST YEAR, BRAKE LIGHTS REPLACED ONCE

Mileage: 108,000

Oct 1, 2018 Crash

THIS IS A RESENT OF A PREVIOUS REPORT DATED 9/25/2018 COMPLAINT # 11131590. I RECEIVED A PHONE CALL TODAY 10/1/2018 @ ABOUT 3:10 PM FROM ALI SATING I SHOULD REFILE. ON OR ABOUT 8/15/2018, 11:45 AM I WAS INVOLVED IN A CAR DEER ACCIDENT. A SMALL HEARD OF DEER BOUNDED OUT OF THE WOODS FROM MY LEFT, ONE DEER JUMPED OVER THE HOOD OF THE CAR. I WAS AT A SPEED AT ABOUT 40 / 45 MILES PER HOUR. I SWERVED LEFT AND HIT A TREE HEAD ON. THE CAR CONTACTED THE TREE ON THE INSIDE OF THE PASSENGERS HEADLIGHT. THE AIR BAGS DID NOT DEPLOY. I CONTACTED KIA OF AMERICA TO ENTER A COMPLAINT. THE BOTTOM LINE HERE IS; KIA, A MR.JEFF STROUP, A COMPLAINT SUPERVISOR, HAS STATED THAT KIS HAS REFUSED TO TAKE ANY RESPONSIBILITY AND STAND BEHIND THEIR PRODUCT AND HELP ME OUT WITH THIS COMPLAINT. IN MY REQUEST TO KIA I ASKED THEM TO SENT OUT A RESPONSE TEAM TO RECOVER THIS VEHICLE BECAUSE IT IS DEFECTIVE, UNSAFE AND A DANGER TO PUT BACK ON THE HIGHWAY. I TOLD KIA THAT THERE IS NO WAY I'M NEVER GOING TO PUT MY WIFE AND / OR OUR FAMILY, CHILDREN, BACK IN THAT VEHICLE.

Mileage: 87,541

Sep 25, 2018 Crash

ON OR ABOUT 8/15/2018 @11:45 PM I WAS INVOLVED IN A CAR / DEER ACCIDENT. A SMALL HEARD OF DEER BOUNDED OUT OF THE WOODS AND ONE JUMPED OVER THE FRONT OF MY CAR. I SWERVED RIGHT AND HIT HEAD ON WITH A TREE AT ABOUT 45/50 MPH. THE CAR CONTACTED AROUND THE INSIDE OF THE PASSENGERS HEADLIGHT. "THE AIR BAGS DID NOT DEPLOY". I CONTACTED KIA OF AMERICA AND SPOKE WITH A MR. GUSTAVO. A CLAIMS PERSON, AND OF COURSE TOLD HIM THE WHOLE STORY OF THE ACCIDENT. HE ASKED ME WHAT I WANTED TO HAPPEN / DO. I EXPLAINED THAT I WANTED KIA TO SENT OUT A RECOVERY TEAM TO PICK UP THE VEHICLE BECAUSE IT IS DEFECTIVE, UNSAFE AND A DANGER TO DRIVE AND THAT THERE WAS NO WAY I WAS GOING TO PUT MY WIFE AND CHILDREN BACK INTO THAT CAR. THEN ON OR ABOUT 9/6/2018 @12:08 MR. GUSTAVO CALLED ME AND INFORMED ME THAT KIA, MORE OR LESS, REFUSED ANY RESPONSIBILITY AND THEY WERE NOT GOING TO DO ANY THING TO HELP ME OUT WITH THIS VEHICLE. I ASKED TO BE PUT THRU TO A SUPERVISOR AT THAT POINT WHO IS A MR. JEFF STROUPA, CLAIMS SUPERVISOR # 949-468-4620. I EXPLAINED THE WHOLE SITUATION TO HIM AND THAT MY WIFE IS COMPLETELY AFFAIRD TO DRIVE THE CAR AND REFUSES TO PUT OUR CHILDREN IN THIS VEHICLE AS IT IS DEFECTIVE, UNSAFE AND DANGEROUS TO DRIVE ON THE HIGHWAY AND THAT THIS VEHICLE SHOULD BE DESTROYED. I ALSO TOLD HIM I WANTED HIM TO SENT OUT A RECOVERY TEAM TO PICK UP THIS VEHICLE. HE ASK ME TO SEND HIM PICTURES AND I DID SO ON OR ABOUT 9/18/2018. I ALSO HAD TO SEND MR. STROUP ANOTHER MESSAGE ON OR ABOUT 9/24/2018 @ 8/30 PM, MY TIME, BECAUSE I HADN'T HEARD BACK FROM AFTER I SENT THE PICTURES. I STILL HAVE NOT HEARD FROM HIM TO DATE, 9/25/2018 @ 248 PM.

Mileage: 87,541

Jul 3, 2018 Crash

"TAKATA RECALL" ON MAY 12, 2018 I WAS DRIVING ON A HIGHWAY WHEN I WAS HIT FROM THE DRIVER SIDE REAR CORNER PANEL AT 70MPH AND MADE MY CAR FISH TAIL CAUSING MY CAR TO ROLL OVER FOUR TIMES AND THE STEERING WHEEL AIRBAG DID NOT DEPLOY AT ALL, ONLY AIRBAGS THAT DEPLYED WERE THE CURTAIN AIRBAGS, EVEN THOUGH THE CAR HAD FRONT END DAMAGE. I THINK THIS NEEDS TO BE LOOKED AT AS WELL ASAP.

Mileage: 76,468

Jun 29, 2018

I BROUGHT MY CAR TO DEALER BECAUSE AIRBAGS WARNING LIGHT WAS ON. THEY CHARGED $124 TO DIAGNOSE AND RECOMMEND REPLACING DRIVER SEAT BACK TO FIX IT. IT WILL COST $2100. I DECLINED, THEN I SAW MANY PEOPLE HAD SAME OR SIMILAR ISSUE AND COMPLAINED ON THE INTERNET. PLEASE INVESTIGATE THIS MATTER.

Apr 14, 2018

AIR BAG LIGHT ON, HEADLIGHTS WILL TURN OFF WHEN IN AUTO MODE WHEN I USE LEFT TURN SIGNAL STEERING WHEEL CONTROLS NOT WORKING OR WORK IMPROPERLY IE VOLUME CONTROL WILL CHANGE RADIO STATION OR ADVANCE TRACK ON MEDIA BACK UP CAMERA WILL BLACK OUT WHILE STILL IN REVERSE

Feb 5, 2018

AIR BAG FLASHING ON AND OFF , STERELING HAS A NOISE CLICKING

Dec 28, 2017

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED, INDICATING A POSSIBLE FAILURE WITH THE AIR BAG SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (FRANKLIN KIA IN FRANKLIN, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

Dec 26, 2017

I TOOK THE VEHICLE IN BECAUSE THE SURE BAG LIGHT WAS ON. SHORTLY AFTER, I RECIEVED SOMETHING IN THE MAIL FROM KIA ABOUT THE AIR BAG RECAPS SO I TOOK IT IN. THE DEALERSHIP TOLD ME MY VIN WASN'T COVERED. THEY SAID THE PASSENGER SIDE BAG IS WHAT I AM HAVING AN ISSUE WITH SO THEY TURNED OFF THE AIR BAGS AND I'VE BEEN DRIVING WITH NO AIR BAGS FOR A COUPLE OF MONTHS BECAUSE THEY SAID I HAD TO PAY FOR IT. IT'S $1400 AND MY WARRANTY HAD JUST RUN IT OUT.

Mileage: 62,000

Nov 16, 2017

IN THE PAST 3-4 MONTHS I HAVE REPLACED MY BATTERY TWICE THE 1ST TIME I HAD MY TRUCK ABOUT 2.5YRS SO I DIDN'T THINK MUCH OF IT BUT I HAD THE SAME PROBLEM AFTER REPLACING BATTERY WITHIN 3-4 MONTHS BATTERY WOULD DIE I WOULD GET A BOOST AFTER A FEW DAYS SAME THING HAPPEN AGAIN. ELECTRICAL SYSTEM SEEMS OUT OF WACK WHEN I USE LEFT TURN SIGNAL MY HEADLIGHTS WILL GO OFF UNTIL I TURN THE TURN SIGNAL OFF, ALSO MY STEERING WHEEL CONTROLS WILL NOT OPERATE THE RIGHT FEATURE IE I WOULD HIT MUTE BUT IT WILL NOT MUTE BUT ACT AS IF IT IS THE VOLUME DOWN CONTROL AIR BAG LIGHT FOR PASSENGER WOULD COME ON EVEN IF NO ONE WAS IN THE SEAT

Mileage: 60,000

Nov 6, 2017

KIA HAS LOTS OF ISSUES WITH THEIR AIR BAGS. FROM CLOCK SPRING TO SENSORS IN THE DRIVER SIDE AND SO ON. COMPANY DOES NOT TAKE CARE OF IT AND COMING UP WITH CRAZY ESTIMATES TO FIX, PLEASE JUST SEE HOW MANY COMPLAINTS HAVE BEEN MADE ON GOOGLE. THIS IS A SAFETY ISSUE AND KIA NEEDS TO TAKE CARE OF IT WITHOUT A CHARGE UNTIL THEY FIX THEIR AIR BAG PROBLEMS.

Jul 27, 2017

AIRBAG SAFETY INDICATOR LIGHT REMAINS ON WITH PASSENGER SITTING ON THE SEAT: AT 80,000 MILES I STARTED HAVING PROBLEMS WITH MY PASSENGER AIRBAG SAFETY INDICATOR LIGHT. WHEN THE SEAT IS OCCUPIED, THE WARNING AIRBAG LIGHT, COMES ON AND REMAINS ON. I CONTACTED KIA AND WAS TOLD IT WAS NO LONGER UNDER WARRANTY. THIS HAPPENED AT FIRST FOR A LONG PERIOD OF TIME, AND NOW IT APPEARS TO BE HAPPENING INTERMITTENTLY. SHORT IN THE ELECTRICAL SYSTEM. SINCE 60,000 MILES I HAVE HAD A SHORT IN THE ELECRICAL SYSTEM OF MY VEHICLE. I HAVE TAKEN IT TO 2 DIFFERENT PLACES TO HAVE IT INVESTIGATED AND NEITHER MECHANIC COULD TRACE THE CAUSE OF THE SHORT. I HAVE HAD BLOWN FUSES, NON-WORKING HEADLAMPS, FRONT AND BACK. NO ONE COULD FIND THE SHORT. I KEEP SPARE FUSES WITH ME AT ALL TIMES NOW, AND 100% OF THE TIME, THE RIGHT REAR BRAKE LIGHT IS NOT OPERATIONAL. I CONTACTED KIA CAR PROS IN CARSON, CALIFORNIA AND THEY TOLD ME THAT ANY WARRANTY COVERAGE HAD EXPIRED AT 60,000 MILES. DEFECTIVE AUTO LOCKS MY RIGHT REAR PASSENGER DOOR WILL NO LONGER OPEN AND WILL NO LONGER PERMIT INGRESS OR EGRESS INTO THE BACK SEAT. THE KEY FOB WILL TURN THE LOCKS TO THE OPEN POSITION BUT YOU STILL CANNOT OPEN THE DOOR UNDER ANY CIRCUMSTANCES. PERIODICALLY, THE DOOR LOCKS WILL GO CRAZY AND MAKE UP AND DOWN MOVEMENTS WHILE THE CAR IS BEING DRIVEN. OCCASIONALLY, THE RIGHT FRONT PASSENGER DOOR WILL LOCK AND NOT OPEN, BUT THEN IT OPENS. NOW THE RIGHT REAR PASSENGER DOOR IS PERMANENTLY STUCK IN THE LOCKED POSITION. KIA CAR PROS ALWAYS FINDS SOME EXCUSE FOR NOT REPAIRING THE DOOR UNDER WARRANTY. I BELIEVE IT IS DEFECTIVE AND THEY SHOULD BEAR THE EXPENSES.

Jul 11, 2017

MY 2014 KIA SORENTO AIRBAG WARNING LIGHT CAME ON WITHOUT BEING INVOLVED IN ANY SORT OF ACCIDENT. AFTER THAT THE CONTROLS ON THE STEERING WHEEL ALSO STARTED MALFUNCTIONING. THIS SEEMS TO BE A COMMON COMPLAINT OF KIA OWNERS.

Mileage: 112,000

Aug 3, 2016 Crash

WAS GETTING READY TO MAKE A LEFT AND WAS T-BONED ON DRIVERS SIDE CURTAIN AIRBAGS OR SIDE AIRBAGS DID NOT DEPLOY ADJUSTER FOR INSURANCE COMPANY SAID IT LOOK LIKE THERE WAS A DEFECT IN THE SENSORS.

Mileage: 8,000

Oct 1, 2015 Crash

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 2 MPH FROM A STOP, ANOTHER VEHICLE FAILED TO STOP AT A LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED RIB, CLAVICLE, ABDOMEN, SPLEEN, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.....UPDATED 10-27-15 *BF NO VIN AVAILABLE...UPDATED 4/12/18*JB *TR

Mileage: 45,000

Jul 21, 2014 Crash

TL* THE CONTACT OWNED A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 15 MPH WHEN SHE BECAME INVOLVED IN A SIDE IMPACT CRASH WITH A DUMP TRUCK THAT WAS TRAVELING 40 MPH. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE FAILURE MILEAGE WAS 10,000...UPDATED 07-08-15 *BF UPDATED 08/24/2017*CT

Mileage: 10,000

Aug 4, 2013 Crash

THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR

Mileage: 825