2014 KIA SORENTO Electrical System Problems

The contact owns a 2014 Kia Sorento. The contact stated that the Push to Start button failed to function as intended, and the vehicle failed to start. The contact called the Lien holder and was informed that the key was not connecting. The Lien holder replaced the key. The contact stated that the failure persisted, and the key fob failed to function as intended. The vehicle was taken to the dealer. The dealer swapped the key fobs with another set of key fobs to diagnose the failure. However, no cause for the failure was found. The contact was informed that two unknown fuse boxes needed to be replaced. The contact stated that the failure persisted. The contact stated that on a separate occasion, the LED lights under the door and dashboard failed to function as intended. In addition, an abnormal sound was coming from the vehicle. The vehicle was taken to the dealer and remained with the dealer for months. The contact was informed that the fuse box had been replaced. The vehicle failed to restart when the contact picked up the vehicle from the dealer. The vehicle was towed to the residence and had not been driven since. The tow truck driver tried to jumpstart the vehicle, but the vehicle failed to start. There was no power in the vehicle. The failure mileage was approximately 114,000. The VIN was not available.

Mileage: 114,000

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power, and there was smoke coming from the engine compartment. The contact stated that there was oil leaking out of the exhaust, accompanied by an abnormal sound and odor. The contact stated that the front driver’s side air bag was intermittently inoperative. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the engine, power train control module, brakes, and several other unknown electrical parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Dear NHTSA, I am writing to report a serious safety issue with my Kia Sorento 2014. While driving on the interstate with my family, the vehicle suddenly began to slow down without warning. We were able to move to the shoulder, but this incident put our safety at significant risk as we were on a busy highway. We initially suspected brake failure, but after having the car towed home and inspected, we discovered that the motor/engine had completely failed. This failure also impacted the electrical system, leaving the car completely immobile. It has been confirmed by a mechanic that the engine is at fault. However, local dealers and mechanics were unable to inspect it further due to a lack of necessary equipment. As of now, the component has not been inspected by the manufacturer, police, insurance representatives, or any other authority. There were no warning lamps, messages, or symptoms prior to the failure, and the vehicle showed no signs of issues leading up to the incident. We purchased this car in 2023, only to find out later that Kia had issued a recall for this issue in 2021. This recall was never disclosed by the dealership, nor was it listed on the Carfax report. Due to the recall predating our purchase, Kia has refused to provide any assistance or compensation, leaving us with an inoperable vehicle and significant financial strain. As a low-income family on a fixed budget, this situation has been extremely challenging. We kindly request your assistance in investigating this matter and helping us find a resolution. Thank you for your attention and support.

I have a problem with the electrical, and I found that they already have a recall, but the Van Nuys dealer refused to fix it on the car.

Had the engine replaced before and it blew up again and the Kia dealer said the ignition wasn’t recalled after they said it was a fire hazzard

Unknown

I was driving on the freeway in traffic with my 3 children returning home from a holiday weekend vacation, it was high 90's so the A/C was running and I had devices charging on the ports. We were 1.5 hrs into our drive and the vehicle failure came out of nowhere. Car has been in good condition and normal operation previously. Suddenly the entire dash flashed, flickered off then came back on with check engine light illuminated and battery symbol also on (very faintly), felt a minor kickback and car started slowing down until it stopped. I was able to get over and pull off to the shoulder to avoid incident but this could have easily turned into a very bad crash with a less experienced driver behind the wheel or if we had been going faster. Prior to this happening there was no warning of an issue with the vehicle - temperature check was in center between C and H, oil pressure was normal, no warning lights on dash, plenty of fuel and car was not due for an oil change for another 40 miles. Once I pulled over and stopped, turned off the car, it would not restart. Not enough power to turn over the engine. We had to call AAA and have the car towed home 35 miles. I had the vehicle towed to the Kia dealership and they are stating that it is not covered under a current recall or warranty extension and are seeking over $12,000 to replace the engine. I feel like my vehicle 2014 Kia Sorento SX V6 with 3.3L engine needs to be looked into for recall and warranty extension on the engine.

Every light is on in the dash compartment. Power steering goes in and out. Brake lights not working even after being replaced. Car stuck in park unable to put into reverse. ABS/ Airbag light showing- ABS Sensor replaced and still not working Recall in 2022. Kia repaired vehicle and now that same issues are occurring Kia refuses to even look at vehicle without payment of 180.00 to just LOOK!

I own a 2014 KIA Sorento 2.4L LX FWD. I have been experiencing a problem with my car for about two years. This usually occurs when driving up a hill and the transmission downshifts and I experience a jerk, either from the transmission or engine and the rpm drops to zero. The transmission will not shift from the last shift point. Most times it will be in the drive for final gear. You can increase the vehicle speed by pushing the accelerator all the way down. We were coming back on vacation two years ago and was driving in the left lane on an interstate. I experienced the symptoms and the rpm dropped to zero. No downshift or up shift. I managed ti find an opening in traffic to get over in the right hand lane and exit. Once I came to a stop, I tried to accelerate but engine struggled. I turned off the engine and was able to restart the engine and it operated properly. Had rom, transmission shifted properly. This was an unnerving situation. I felt very fortunate that I did not have to evade a dangerous situation on the interstate since the transmission would not shift and I could press the accelerator to the floor to gain a little extra speed. Any help will be appreciated. Thank you.

Doors cannot be locked and is very dangerous when driving with my family on the highway

Door Locks/Hatch Lock won’t unlock 95% off the time, using fob OR interior switch. Also won’t unlock automatically when vehicle is put into park. Mechanic looked it and after research, determined there’s a probable faulty/stuck Relay on the BCM. Not replaceable without removing the BCM and desoldering components or replacing the whole BCM. It’s unsafe as I’m unable to unlock the doors should I need to remove/evacuate someone or my pet, from the vehicle, in an emergency. Also unable to access back hatch area to retrieve anything for roadside concern (flares/cones, spare, tire iron, etc), leaving me potentially stranded on the dangerous roadside. I first noticed this concern about 2 months ago and there were no warning lights.

The HECU fuse in my Kia has the risk of starting an engine fire. It is currently part of a recall. I have checked this with your organization using my VIN number. I am unable to drive my vehicle due to the potential risk for me and passengers. This has made life extremely inconvenient. Even going to work has been difficult because I've had to rely on other modes of transportation. Kia has been unable to provide a replacement part, even though the recall was first announced over 6 months ago. I am unable to sell my vehicle because of this recall as well. We are expected to not use our vehicles but Kia is not providing a replacement part in any sort of a timely manner. They need to move their focus from the new vehicles to fixing these before someone is seriously injured.

We have not had an incident BUT we were notified of this recall in Nov of 2023 and now as of March 2024 there is still no fix. If my car could “combust” at any moment why is it taking so long to come up with a fix? Doesn’t seem very safe….. Again, we have had no accidents but this is the only place I could find to fill out a complaint.

The Kia one morning were I were at stop just turned off power completely disconnected/dead . I turn the key before I moved the stick to park and turn off the car than waited 3seconds and started the car. It turned on were I pulled to the side to park five foot to the left side and turn off the car to check what happ. It would’nt click or turn on dead car than help arrived and the battery I charged immediately underneath the lot started burning and smoke fire let dead that out.

Mileage: 105,698

A recalled was made on September 25th about Kia Sorento for potential fire hazard in driving or parking but up till date the recalled parts are not available at Kia dealership to fix the recall issues. Given it's fire risk, am pleading if you can follow up to make sure this problem is rectify before people's lives are affected for "A stitch in time serves nine"

I received a recall notice from Kia dated 11/14/2023. The notice said that the HECU hydraulic electronic control unit could short circuit and catch the car on fire whether driving or parked. They suggest parking away from anything that could catch fire. There is currently no remedy for this serious safety issue. It has been 3 months already and there is no time line for a remedy. They offer no options such as a loaner car to help mitigate the risk to personal safety while driving this car. I would like to have some interim solution until there can be a remedy of this serious safety risk. This is an unacceptable safety risk. Thank you for your time and attention. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at night, the instrument panel gauges and lights behind it faded away and all gauges went to 0, RPM, Gas, speedometer, temp, mileage all stopped working all at once. The headlights dimmed to almost nothing. After stopping, it was discovered that a rear sensor was basically melted off after being on fire from the inside. It put a hole right through the sensor and exposed the wire. It basically turned the sensor to ash and you can see the melted wires inside slightly poking out of the hole it melted. The radio and clock still work, so it didnt affect everything. The lights that come on when opening and closing the door were basically stuck on unless turned off manually when the car is off. (Turned off door light feature) Took me a few to figure that out. After checking fuses, the Module 3 was blown. Tried to replace the fuse but it keeps blowing because I cant currently do anything with the damaged sensor. A Kia repair guy wanted to change all the wiring, sensors, and instrument panel, costing thousands of dollars I don't have. After checking the Kia forums, this same exact issue has happened to multiple people with the 2014 Kia Sorento. If this has happened to multiple of the same vehicle, Kia should be responsible to fix it or replace the vehicle! Its dangerous! It was raining, but my car could have stayed on fire. I almost drove off the road when everything was shutting off and my headlights dimmed to nothing. The car still drives fine, so I got home, but it was hard to see and I had no idea of the speed of the vehicle. And the Kia guy said it could still catch fire again so I will have to fix it before driving it much more. I dont have the money for this or for a new car and my job is literally in my car! Check the Kia forums about the other issues and complaints, as again, this happened to multiple people and its all the same issue. Kia needs to fix this since it costs so much to fix and before someone burns up in a fire!

The component that malfunctioned was the dashboard. The dashboard began flashing and caused the wheels on the KIA Sorento to lock while on the highway. The car also had a burn smell. The car was turned off and then I was able to drive normally. A couple of weeks later the Malfunction Indicator Light has turned of intermittently. The electrical issues are causing the cars blind spot warning system to not work properly and as well as seats to stop moving in the car. I have reached out to KIA Customer care line so that they could tow the vehicle once the MIL came on and they said they I would have to pay out of pocket since the recall is in the "interim" phase. I called Southern KIA in Chesapeake, VA and they stated the car would have to be evaluated but that they do not have appointments any time soon.

The contact owns a 2014 Kia Sorento. The contact stated that the malfunction indicator light (MIL) was illuminated. The contact stated while driving 55 MPH, the wheels locked up. There was an abnormal plastic burning odor. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed to take the vehicle to the dealer for assistance. The failure mileage was approximately 226,983.

Mileage: 226,983

Kia smelled of electrical burning/fire after driving. burning smell permeated into dwelling. Notified KIA Customer Care Center at 1 (800) 333 4542. Case [XXX] initiated day of engine burning/fire [XXX]. No response from Kia. Called to inquire on update January 16th, 2024. Spoke with Mary. Mary had no update. Asked to speak with her manager, She transferred me and call dropped. Unprofessional conduct with life-threatening Kia engine bomb sitting in my driveway. Initiated complaint on Kia's website and another case number was generated - [XXX]. Tried calling back to no avail. Call dropped five times. Initiated this NHTSA complaint immediately after last call dropped by Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Kia Sorento. The contact stated that while driving at 65 MPH, the vehicle seized. Several unknown warning lights were illuminated on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the alternator had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 58,000.

Mileage: 58,000

The engine light keeps coming on and off. I had a recall notice but an took the kia to kia dealership but they said they don't have the repair parts. Since recall was issued no repairs yet an it's posing a threat to me an my family using it. If I park the car without using it as kia instructed how I my going to go to job since that's the only car I have? Please can issue recall be fix immediately to avoid further harm to users? When should I take the kia to dealership for the recall to be fixed?

This recall poses a risk either driving or when vehicle is parked. I have contacted Kia several times to ask about the remedy part. As recent as today (12/14/23), they have no estimated time when the part will be available. I have not driven my vehicle since receiving the interim notice from Kia. I feel the manufacturer does not care about its the safety of its customers. I do not feel that I should put my family or me in a potentially unsafe vehicle and hope that nothing happens. We should not have to wait for who knows how long for a remedy. Something needs to be done to speed up this process and keep customers safe.

Concerned about interim notice. Would like to get issue fixed immediately to keep passengers and others safe. HECU replaced

Well my boyfriend and I where getting the car straightened up swept out wiped down and cleaned up and drove it from one part of our yard to the other and we had to finish what we where doing before that so and hour or so later when my. Boy friend went to go finish the car he realized there was smoke coming from the driver's side and opened the front door and the whole front driver seat was on fire so we got it put out and then we realized we needed to get the car as far away from the house as we could as soon as we got the fire out so I found a lid to it on I had to push a release button under the shifter to move it outta park and stear it away from any other houses or objects so we did that and then the lights for the heated seats on the driver's side came on again without the key that I know of being in it or nothen and it just being on fire so we u plugged to battery and called kia and a town truck

Mileage: 153,332

In May of 2021 my 2014 Kia Sorrento had major engine problems. I brought it to Myrtle Beach Kia immediately and after 5 months of back and forth and paying for rental vehicles, I was told that they would not cover any repairs due to the Recall! I then paid $8, 663.63 for a repair that was never fully completed. Immediately after receiving vehicle back, check engine light was on. Numerous call to the dealership and I was told dont worry it just needs to cycle through. My vehicle has NEVER been properly serviced by them. I have kept up will all oil changes and maintenance in the meantime. I was told the check engine light codes were PO335 & PO 0018. I have had the Camshaft Bank Sensor and Crankshaft sensor replaced on [XXX] and this vehicle STILL has same check engine light on and is not receiving proper power while driving. I looked up recalls and found that currently recall 21 V331000 is in effect, this recall is a major safety issue especially being that I have 3 children that I drive around in and there may be a fire! I called Myrtle Beach Kia and the earliest they can get me in to service is a month from now, on [XXX]!! I feel that especially after everything I have been put through with this vehicle and the amount of money I have put out, that a loaner car would be offered to me to drive while waiting for them to fix the safety recall. Please contact me at [XXX] or [XXX] and please contact kia to allow a loaner vehicle to be used while waiting almost 1 month for the service. Thank You in advance for hopefully your concern and remedy to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Kia Sorento. The contact stated while driving 50 MPH, the vehicle lost motive power, stalled, and shut off. There was no warning light illuminated. The contact was able to safely pull over on the side of roadway. The contact was able to restart the vehicle; however, the vehicle restarted rough, but then started operating normally. The vehicle was taken to the dealer for diagnosis, but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 41,000. The contact went to the dealer who was going to charge 1hr out of 3hrs, if they found anything wrong with the vehicle. They didn't find anything and released the vehicle to the contact stating they would not take off immobilizer, now and go do what u have to do. The contact stated because of this the vehicle was traded in.

Mileage: 41,000

Engine control module when it fails vehicle will lose power and drops engine compression causing a danger to other traffic. I was on I-10 on Sunday morning at 60 mi. when all of a sudden it slowed down to 20mi causing other drivers too maneuver around me to avoid from colliding into my SUV. Had engine control module checked out and was advised me to take in to dealer to have it reprogramed or replaced. Either will be an expense I just cant afford replacing it would cost me over 2000.00 and reprograming any where from 200 to 500. If Im not wrong a recall for software added to engine control module was done around 2020 didnt that up.

I never received any letter from KIA about this recall. I recently found out about this recall when I entered my vehicle VIN on the NHTSA website because the ABS and stability control lights have been on since last week. I called Kia about this (North East Kia at White Plains, NY) on April 24, 2023, and reported this. They said that their system was down or something like that and that they couldn't check for any recalls for my vehicle. I told them about the report from NHTSA, they said it didn't matter because they still need to see it on their system. I pushed for an appointment with service, they gave me one for Friday, April 28, 2023, at 8:30 am. I went there on that date. Oscar (the person in charge of service) told me when I arrived that their system still was with some kind of issue and that they couldn't check my car until they see the recall on their system. So they didn't check my car. I showed him a picture with the ABS and stability control light on in my car. He said they couldn't do anything about it. He just told me that they will call me or email me when their system is back to normal. I am worried that something bad can happen to my car and KIA is not doing anything to fix this recall. Please, help with this. Thank you

After my engine was replaced, due to recall, the airbag light has been on causing check engine light to stay on. In addition to the air bag light, shortly after tlairbag light issue, all other dashboards lights came on and remain on. All buttons and horn on steering wheel don't work. Since they replaced my engine, my AC has never worked again. When I got it back to Houston, it started smelling like was bad so I took to a mechanic. He said gas was spraying everywhere under the hood and I was lucky to be alive. Since the engine replacement it's been a disaster. All worked fine before engine went out and no lights were on.

Hi, I'm dealing with my Kia Sorento SX 2014, rpm and acceleration problems, for over two long years, sometimes shut off itself, some times codes shows up but no all the time, already changed spark plugs, High pressure fuel pump and the connector, two injectors, starter, MAP sensor, etc. My mechanic tell me today that I need to change the wiring harness, so everything is just guessing and spending crazy money, also the dealer don't know the exactly is the problem, already two years with this frustration and still don't know what to do, please I really need a very professional advice in this incredible situation, some of the codes that shows up, if I'm lucky are: P0087, P0506, P2096, P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0133, P0137 and so... but right now all of these disappeared, I read in the NHTSA web site about the problems with engine and electric components reported with this car in this specific year and I'm really worry about my family and my safety while I'm driving this vehicle, please, please, please... I already went to many different mechanic experts (Including the Kia dealership) and still nobody knows what's producing this lack of acceleration in the engine at the time of starting and its subsequent shutdown. Odometer: 200,000 km Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. Additionally, while driving at undisclosed speeds, the vehicle would hesitate while accelerating with the lights on the instrument panel flickering. The contact also stated that the side mirrors would erroneously move before the vehicle was turned off. The contact stated that while turning the steering wheel in either direction, the steering wheel would forcefully turn in the opposite direction. The vehicle was taken to the local dealer and was serviced, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 180,000.

Mileage: 180,000

Constant issue with the 3 doors staying locked. Must manually push on the plastic mechanism to unlock the door from the inside. Using the inside door knob will not unlock the doors which is a major safety hazard. I have taken it to the dealer 3 times and they can not duplicate the issue. It started out happening intermittingly, but now it is constant. The only door that works is the driver side. I took it to a local repair shop and he said it "could" be every door needs a new actuator. Very expensive repair. This should be a recall item ASAP. Low quality product failure. There are no warning lights.

I started experiencing miscellaneous electrical issues and occasional poor acceleration. Engine/ABS/tire pressure/etc. warning lights would come and go indicating random problems; transmission solenoid was a common code but I did not initially have transmission problems. Radio/backup camera had intermittent problems with not powering on. Normal headlights stopped working and only high beams would function even after replacing bulbs and checking fuses. Problems got worse and the car would sometimes lurch strongly with a clunking sound and be stuck in 3rd gear "limp mode", but would randomly drive normally when restarted. I brought it to the dealership when I was experiencing sudden loss of acceleration and couldn't match the flow of traffic. The dealership said a new transmission was required. On replacing the transmission they found that there was a problem with the wiring harness and it would also need to be replaced, doubling the cost of an already expensive repair.

Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key FOB and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). Car stereo will call phone contacts via bluetooth without prompting. Had front and rear brakes replaced in April. There was shaking from the passenger side when brakes were depressed. Had brakes rechecked and it was determined the rotors need to be turned. Had the mechanic complete the repair. Now, in July, the brakes sound as though they need to be replaced (again) and the shaking has gotten worse. Will be taking to another mechanic. I have not had the electrical problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.

Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key FOB and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). The digital fuel range number does not match up analog indicator (digital will read ~150miles range, analog will indicate 1/8 full tank). Low-beam headlight bulbs individually burn out well before expected lifetime, I have replaced each one twice in the last six months. All of these issues are available for inspection. Safety is at risk because multiple fluctuating electrical issues could mean a fire risk. I have not had these problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.

The contact owns a 2014 Kia Sorento. The contact stated while driving 60 MPH, the Anti-lock Braking System (ABS), traction control and TPMS warning lights illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

Mileage: 86,000

On 2/15/22, I accelerated to pass another car while driving home from work. As soon as I accelerated, my car stopped running. I coasted to the next turnoff from a busy street (about 1 block) and stopped at the curb in a residential area. The control panel/dashboard was completely dark, then suddenly lit up again. I tried to start the car but couldn't because I was unable to depress the brake. I waited a few minutes and tried again and a small amount of smoke came out from under the hood. In a minute that went away. At this time, I was very near my house and walked home. When I got there I called the Kia dealership (local) and described what happened. They asked if there had been a 'check engine' or other warning message before this happened and I told them there had not been. I said I guess I would have to have the car towed in to them to see what was wrong. I was told they would call back. While waiting for someone to call back, I walked back to my car. (All of this took less than 10 - 12 minutes.) As I turned the corner I saw police cars and a firetruck where my car was parked. The fire had been put out and there was only a shell of the car left; the entire motor and everything inside was destroyed. Later, my insurance company declared it a total loss. A neighbor saw flames and had called the fire department. There was some damage to the neighbor's yard - grass and shrubbery. The police called a wrecking service to tow the car. It was later picked up by my insurance co. No one was injured, thankfully; but I can only imagine what would have happened if I had made it home and parked in my garage. The local Kia dealership never called back. I called a week or so after this happened and was told they would have someone call me and no one called (again).

I received notice mid August 2021 about recall and warranty repairs that needed to be made to my car. Brought it to the dealer on 8/30/21. On 8/31/21 I was given the car back and told, yes, it needed the repairs but I needed to wait for parts and they'd be in touch. I have heard nothing from KIA, despite complaining to them several times.

My 2014 Kia Sorento needs immediate attention to the following issues. The issues are associated with “open campaigns”. Yet, my specific Kia Sorento isn’t included. I have a bearing wear issue which has made the vehicle unsafe to operate. The car frequently overheats and has a major coolant leak. (17v22400). Also, the high pressure fuel pipe has appeared numerous times on my Mobius Kia Nav system. (18v907000). In addition, my vehicle now has many electronics which are inoperable. For instance, the back up camera, the power windows and steering wheel controls. This could be a result of a hydraulic leak near the electronic controls.(20V51900) There’s an issue with the powertrain. In addition, the right front axle is loose. As a result there’s a considerable loss of power to the wheels. (13V35600).

Headlights automatically turn off while driving.

I have to replace the low beam and high beam bulbs several times a year. The low beams are SO dim, I can’t even tell if they are on- forcing me to drive with my bright lights on all the time. The bulbs blow all the time- I have driven without low beams and not none they were blown. The lights are now constantly flickering while driving. Very dangerous.

1. My headlights tends to keep going out, I’ve replaced them 3 times since getting the vehicle. The most recent change was a month ago. Also my car keeps making this weird humming/ purring sound which started 3months ago and is very unsettling. I had to get a new engine last February after my car cut off on me and the kids heading to my family out of town.

Car ran out of oil within 4,000 of oil change upon purchasing car. No indicator light came on ever for low or no oil. It cut off at 70 mph on highway. I got on shoulder, turned key off then restarted. Upon doing so every time the car gets to rpm level for gear shift it starts knocking. So if the cars engine is knocking the knock sensor should through service engine light which it did not. I have a) the dealer who rode with me to show him and it started to knock and shut off with him in the car with no check engine light on. Got back to their repair shop to which both mechanics witnessed the engine knocking with no check engine lights (MIL. Malfunction indicator light. Failure)

Pearl white paint is peeling from vehicle from above windshield and along frame.

Approximately 8 months ago noticed while driving that the headlights didn’t appear to be on while driving with normal low beam lights. High beams worked fine. Replaced both low beam light bulbs with Sylvania standard Kia recommended replacement. 1-2 months later after driving at night, lights still dim. Replaced with $90 Halogen set, still not illuminating road. Took to Kia dealership (where purchased) to have them check lights, said that entire headlight assembly for both lights need replacement for $2,489.00. Aftermarket priced at $335/ea!!! Service manager confirmed apparent problems with burned out headlight assemblies.

Recall notices have been sent to us regarding possible airbag deployment, electrical issues, and now HECU controls and the ABS system. Each time we get a notice, we contact the Kia dealerships in our area for repairs. Every time we have tried to bring in our vehicle for safety recall repairs, the dealership has made it impossible to do so. For example, when we called to make an appointment for one recall notice, we were told that no action was needed unless we heard a loud banging noise coming from the engine. We stated that we heard weird noises but not a loud banging. We were told that the dealership cannot do repairs unless we show evidence of the banging. Also, there have been electrical problems with the car since we bought it – the buttons malfunction, the airbag light is always on, etc. This was not regarded as evidence of need for repairs. For another recall notice, we were told that the repairs could not be completed because they didn't have the parts. We received the Safety Recall Number 21V331 on Friday July 17 and have tried repeatedly to contact Kia of Cerritos in order to make an appointment for repairs. The dealership does not answer their phones in the service department. At 2:30 July 19, I got through to someone in the service department. He said he would make an appointment to complete recall repairs but instead put us on hold and transferred us to a full voicemail box. We are very worried about the safety of our Kia Sorrento. This is our family car. Given the ongoing recalls and history of Kia failing to provide safety repairs, I think this may qualify for the Lemon Law. This recall notice indicates that an engine fire may occur. The airbag light is continuously on. I am concerned for the safety of my family. We do not feel safe. I have contacted KIA Consumer Assistance Center and opened a Case #14271977 but they have failed to reply.

Upon driving home from a family road trip, I was flagged down on the highway by a fellow driver saying my car was on fire from under the passenger backseat. There were no warning lights or alarms from the inside of the car, or on the dash. I pulled over and the fire engulfed the engine and soon the whole car. It burnt down to the frame, with absolutely nothing left inside but twisted metal. It was deemed a total loss. The fire inspector and police on the scene believe there was an issue with the electrical system that caused the fire. There is a report available with the Florida Highway Patrol. There are NO active recalls for the vehicle, but I was told by Kia there have been several fires in their 2014 models, including some when the vehicles weren't even on. The car was deemed a total loss and has been released to the insurance inspector and has over $14000 in damages to repair. It will not be repaired. My mother was in the front passenger seat, and my 6 year old son was in the passenger backseat, above where the fire began. Thankfully, we are all uninjured, but there is lasting mental trauma on all three of us.

After recall repairs their were no warning lights showing and diagnostics always came back clear. Car overheated in RED Hot with no engine alarms or anything. Mechanic stated it’s blown head gaskets

MY SORENTO HAS STARTED BURNING OIL. IT MAKES A TERRIBLE NOISE WHEN RUNNING. SOMETIMES THE LIGHTS FOR MY BACKUP CAMERA DOESN'T WORK NOR MY RADIO. SOMETIMES THE RADIO IF ON, STATION CAN'T BE CHANGED. IT IS LIKE IT IS IN A FROZEN MODE.

Mileage: 110,000

MY KIA SORENTO WAS PURCHASED FROM KIA IN 2018 - 1ST - I HAD TO TAKE THE CAR BACK TO CHECK THE REAR BREAKS DUE TO A SHAKING OF THE CAR THAT HAPPENS WHEN GOING OVER 50MPH. THE DRIVER SIDE HEAD LIGHT GOES OUT EVERY COUPLE MONTHS. RECENTLY THE BATTERY LIGHT CAME ONE, AFTER THE BATTERY WAS SWAPPED (THE CAR STILL WOULDN'T POWER ON)- THEY RAN A FEW TESTS AND DISCOVERED AN ELECTRICAL ISSUE. I HAVE TAN MY VIN FOR THE RECALL BUT MY CAR DOESN'T SEEM TO BE ELIGIBLE FOR ANY RECALLS THAT MENTION AN ELECTRICAL ISSUE WITH THE KIA

Mileage: 80,000

ENGINE IS FAILING AND BURNING EXCESSIVE OIL, NEED OIL CHANGE EVERY 1K MILES. CURRENTLY COMPLYING WITH OIL CONSUMPTION TESTING, HOWEVER SENSORS ARE GOING ON AND I BELIEVE ITS DUE TO EXCESSIVE HEAT EMITTING FROM THE ENGINE. SERVICE ADVISOR SUBMITTED A GOODWILL CLAIM FOR THE ABS, TRACTION CONTROL, TIRE PRESSURE & E-BRAKE SENSORS AND KIA DENIED IT. I JUST PAID OFF MY CAR, WHICH IS IN GREAT CONDITION, AND NEVER HAD THESE ISSUES. KIA JUST KEEPS DOING OIL CHANGES AND TELLING ME TO RETURN EVERY 1K MILES. ALSO HAVING AC ISSUES, I RECENTLY FOUND OUT MY SUCTION HOSE WAS LEAKING AND HAD TO REPLACE IT, AFTER PAYING $160 FOR AC DIAGNOSIS. BROKE DOWN AND PAID $471 (ORIGINALLY $541 BEFORE DISCOUNT) FOR A PLASTIC HOSE AND WAS TOLD IT WOULD TAKE 2-3 DAYS TO GET HERE. ABOUT 27 DAYS LATER, THE PART FINALLY COMES IN, WHILE MY CAR HAPPENED TO BE AT THE DEALERSHIP FOR A WEEK UNEXPECTEDLY. AFTER GETTING 2 OIL CHANGES $140 IN ONE MONTH AND DRIVING FOR THE FIRST 1K MILES AFTER STARTING THE OIL TESTING, I WENT IN AT 8:30AM TO GET AN INSPECTION ON 3/15/21. I WAS INFORMED THAT THEY WOULD NEED TO KEEP MY CAR, AND HAD TO WOUND UP GETTING A RENTAL CAR. ANOTHER $239 I DON'T HAVE. I THEN HAD TO PAY FOR LABOR AND FREON $286. AFTER ALL THE WAITING AND TROUBLE I WENT THROUGH, SUFFERING WITH NO AC IN FL, AND SPENDING A TOTAL OF $1,296; THEY TELL ME AFTER INSTALLING THE PART MY AC COMPRESSOR IS BAD AND IT WOULD COST $905. SO I STILL DON'T HAVE AC! AT THIS POINT, THE ENGINE NEEDS TO BE REPLACED, I WOULD LIKE TO BE REIMBURSED FOR RENTAL EXPENSES WHILE DOING THE OIL TESTING, FUTURE RENTAL/LOANER ACCOMMODATION BECAUSE I KNOW THEY WILL KEEP MY CAR AGAIN, AND ASSISTANCE WITH THE COMPRESSOR AND SENSORS. BEING I PAID FOR AN OVERPRICED HOSE, AND THE ENGINE IS FAILING. NOW SINCE LAST OIL TEST, GAS GAUGE DOES NOT MATCH ELECTRONIC RANGE READING. NOT SURE IF GAS IS FULL OR NOT. WHEN SEATBELT DINGS SPEED GAUGE JUMPS.

Mileage: 104,000

AUTOMATIC DOOR LOCKS QUIT RESPONDING TO THE REMOTE UNLOCK BUTTON AND ALSO THE INTERIOR SWITCHES. THE ONLY DOOR THAT WORKS WITH THE REMOTE OR ON THE INTERIOR SWITCHES IS THE DRIVER'S DOOR, ALL OTHERS MUST BE OPENED BY CLIMBING INTO THE CAR AND MANUALLY UNLOCKING. I HAVE BEEN TOLD BY THE DEALERSHIP IT IS AN ISSUE WITH A BAD RELAY AND THE ENTIRE UNIT WILL HAVE TO BE REPLACED, COSTING $1500+ TO REPAIR. IN RESEARCHING ONLINE I HAVE FOUND THIS IS A RECURRING ISSUE WITH KIA SORENTO'S MADE IN THE 2014 TIME PERIOD. I FEEL THIS IS A DEFECT AND SHOULD BE RECALLED AND REPAIRED BY KIA AT NO EXPENSE TO OWNERS.

ABS, TRACTION, AND TIRE WARNING LIGHTS ALL COME ON AT SAME TIME, THE TIRE WARNING LIGHT BLINKS FOR A MINUTE OR SO. I CHECKED FOR LOW PRESSURE IN TIRES AND IT WAS NOT THE PROBLEM VEHICLE SEEMS TO FUNCTION FINE NO TRACTION ISSUES NO ABS ISSUES THAT I CAN SEE OR FEEL IN DRIVING, SAW THE RECALL FOR THE AWD BUT MINE IS FWD.

Mileage: 66,380

I HAVE A 14 KI SORENTO LX THE ELECTRIC SYSTEM FAULTY AND CAUSED MY VEHICLE TO CATCH FIRE IN ONE CABIN NEAR THE GEAR SHIFT THE COMPUTER HAS SHUT DOWN NO LONGER RECOGNIZING THE CHIP AND THE VEHICLE IS FULLY DISABLED.*DT

Mileage: 131,000

MY HEADLIGHTS KEEP BLOWING OUT. I HAVE BEEN CHANGING THEM EVERY 2-4 MONTHS FOR THE PAST YEAR. THEY SUGGESTED I CHECK FOR RECALLS AND NOTHING. THIS COULD BE VERY DANGEROUS AND BUYING HEADLIGHTS EVERY 2-4 MONTHS GETS EXPENSIVE

I RCV'D A LETTER FROM KIA RE THE HYDRAULIC ELEC CNTROL UNIT THAT IT MAY LEAK FLUID AND RESULT IN A FIRE. LTR DTD OCT 15, '20; RCV'D @ MID NOV. HAVE TRIED TELEPHONIC CONTACT W/LOCAL DEALER MANY TIMES AND GET NOWHERE- NO RETURN CALLS, NO COMMO WHATSOEVER. LTR STATES KIA HAS ADVISED DEALERS TO INSPECT, BUT NO INTEREST FROM VIVA KIA, EL PASO.

I'M THE FIRST AND ONLY OWNER OF A WHITE 2014 KIA SORENTO. THE PAINT IS CHIPPING OFF ON THE HOOD, BUMPER AND DOOR RAIL/COLUMN. AFTER DOING PLENTY OF RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH WHITE KIA SORENTOS. ON SOCIAL MEDIA THERE'S A FACEBOOK GROUP (KIA SORENTO PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION). THIS GROUP IS FILLED WITH HUNDREDS OF KIA OWNERS WHO HAVE THIS ISSUE.

I HAVE BEEN LOCKED OUT OF CAR DUE TO KEYFOB NOT WORKING. I HAVE HAD TROUBLE OOENING THE HATCH AND SUNROOF. PRESET COMFORT SETTINGS IE SEAT, MIRROR, DOOR AND WINDOW LOCKS HAVE REVERTED TO ONES PREVIOUS TO WHAT I PUT IN FOR MYSELF. THE GPS KEPT GETTING STUCK ON THE DEALERDSHIP ADDRESS. I HAD STARTING ISSUES. NOW I OFTEN HAVE STOPPING (TURNING OFF EVERYTHING) ISSUES SO THEN HAVE TO KEEP TURNING THE CAR ON AND OFF TO FINALLY GET THE ELECTRICAL THINGS (LIGHTS, RADIO) TO TURN OFF. ITS SCARY. I ALSO HAVE THE WORST GAS MILEAGE. I STARTED IFF AT 12 MILES. AFTER SERVICING, IT WENT DOWN TO 8MI PER GALLON. IF IT GETS TO 14MI AND I GET THE CAR SERVICED, IT IMMEDIATELY DROPS BACK DOWN. THERE ARE SERIOUS ELECTRICAL ISSUES WITH THESE SORENTOS. THIS IS A 2014 AND I JUST GOT A RECALL. THE RECALL WORK WSS DONE AND I EXPERIENCED THE WHOKE ELECTRICAL CRAZINESS AGAIN WITH THE TRUNCK, LIGHTS, AND CLOCK. EVENTUALLY ALL THE LIGHTS EXCEPT ONE CAME ON. DEALERSHIP SWEARS IT IS JUST A COINCIDENCE. THEY AKSO HAVE NO ANSWER FOR THE CLOCK BEING 2 HOURS BEHIND EHEN THD CAR WAS RETURNED. THEY SSID THAT CHECKING THE HECU HAD NOTHING TO DO WITH THE LIGHTS, OR THE CLOCK. I SUSPECT NO RECALLS ON THE EKECTRICAL SYSTEM OR POOR MILEAGE WILL COME OUT UNTIL THE CAR IS 10 YEARX OLD. VEHICLE IS STATIONARY MOST OF THE TIME. I DO NOT DRIVE THAT MUCH

Mileage: 75,000

CLUSTER LIGHTS TURNED OFF WHILE DRIVING AIR BAG LIGHT STAYS ON

Mileage: 115,000

CAMERA, RADIO, LIGHTS ON ONE SIDE AND POWER LOCKS ALL STOPPED WORKING

MY HEADLIGHTS CONTINUE TO BLOW OUT EVERY 2 MONTHS, NO MATTER WHAT KIND OF BULB I REPLACE THEM WITH. BOTH HEADLIGHTS WILL GO OUT, BRAKE LIGHTS ARE ALSO BLOWING OUT EVERY 1.5 MONTH. I BROUGHT IT TO MY DEALER: KIA OF VENTURA,CA ATTENTION BUT THEY KEEP DISMISSING IT AS NOTHING IS WRONG. I HAVE BEEN PULLED OVER TWICE SO FAR THIS YEAR FOR BOTH BREAK STOP & HEADLIGHTS BLOWING OUT AND NOT WORKING DURING NIGHT TIME ROAD TRAVELS ACROSS STATES. I FEEL THIS IS. VERY DANGEROUS. APPARENTLY, THIS ISN'T AN ISOLATED INCIDENT AS I HAVE COME TO KNOW OF 50+ KIA SORENTO OWNERS FACING SIMILAR ELECTRICAL SAFETY ISSUES. ALSO, EVER I BOUGHT THE CAR THE MILE PER GALLON THE CAR IS SUPPOSEDLY TO GIVE ISN'T CORRECT, IT ONLY AVERAGES ABOUT 12-14 MPG. PLEASE LOOK INTO BOTH OF THESE SAFETY ISSUES AS I DRIVE WITH TWO UNDER 5YRS KIDS AND ELDERLY MOTHER. WHAT IS THE NHTSA WAITING FOR? MULTIPLE DEATH FATALITIES BEFORE YOUR ORGANIZATION TAKES ACTION..DO IT NOW PLEASE. ANY RESULTING FATALITIES WILL MAKE YOU LEGALLY LIABLE FOR FAILING TO TAKE ACTION AFTER SOO MANY COMPLAINTS.

Mileage: 60,000

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE KEY FOB AND AUTOMATIC LOCKS FAILED TO LOCK THE DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WILSON AUTO GROUP (4202 LAKELAND DR, JACKSON, MS 39232, (601) 914-4200) WHERE THE KEYFOB BATTERY WAS REPLACED. THE SYSTEM WAS RESET AND DIAGNOSED THAT THE MOTHERBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

SOMETIMES THE CAR WILL NOT START. YOU HAVE TO TAKE THE TRANSMISSION OUT OF PARK AND PLACE INTO NEUTRAL, THEN PLACE BACK INTO PARK AGAIN IN ORDER FOR CAR TO START. I HAVE TAKEN VEHICLE TO FAIRFAX KIA MULTIPLE TIMES, BUT THEY SAY NOTHING IS WRONG. I AM ALSO ABLE TO PLACE CAR IN NEUTRAL WITHOUT PRESSING ON BRAKE.

Mileage: 90,000

NOTICED PEELING AND FLAKING OF PAINT ON ROOF AFTER WASHING. USED NON ABRASIVE MICRO FIBER HANDHELD CAR WASH MITT AND TURTLE WAX CAR SOAP. BACKUP CAMERA IS INOPERABLE. BOTH CONDITIONS (PREMATURE FLAKING OF PAINT AND BACKUP CAMERA BECOMING INOPERABLE) ARE KNOWN BY KIA FOR THIS MAKE/MODEL. NO RESOLUTION IS AVAILABLE OTHER THAN TO REPAINT/REPAIR THESE ITEMS AT OWNER'S EXPENSE.

Mileage: 91,000

I WAS DRIVING STRAIGHT DOWN A 2 LANE HIGHWAY AT APPROX. 55 MPH AND THE ENGINE ABRUPTLY SHUT OFF. HOWEVER, ALL ELECTRICAL COMPONENTS STILL WORKED, INCLUDING THE A/C, LIGHTS, AND THE NAVIGATION SCREEN. I DIDN'T EVEN HAVE TIME TO THINK ABOUT WHAT I NEEDED TO DO, BUT I WAS ABLE TO PULL INTO SOMEONE'S DRIVEWAY, AS THERE WAS NO SHOULDER ON THE HIGHWAY THAT I COULD PULL OVER ONTO. AFTER PULLING OFF OF THE HIGHWAY, I PLACED THE VEHICLE IN PARK AND I TURNED IT OFF. I TRIED TO RESTART THE VEHICLE AND EVERY LIGHT ON THE DASH WAS ILLUMINATED, BUT IT WOULD NOT START . NONE OF THE ELECTRICAL COMPONENTS WORKED NOW AFTER SHUTTING THE CAR OFF. HEARD A CLICKING SOUND WHEN BRAKES WERE APPLIED. I CHECKED OIL ON DIP STICK AND OIL WAS FINE. THE VEHICLE HAD OVER A QUARTER TANK OF GAS. NO LIGHTS APPEARED ON DASH BEFORE IT ABRUPTLY DIED. CALLED TOW TRUCK TO COME GET IT AND TAKE IT TO REPAIR SHOP. MECHANIC SAYS IT IS SHOWING THE PROBLEM COULD BE IN THE MAIN BRAIN OF THE VEHICLE, AND I WILL HAVE TO HAVE IT TOWED TO NEAREST KIA DEALER WHICH IS 2 HOURS AWAY. I JUST PURCHASED THIS VEHICLE APPROX. 3 MONTHS AGO WITH ROUGHLY 75K MILES ON IT. I AM THE SECOND OWNER WITH NO PRIOR ACCIDENTS. I AM GREATLY CONCERNED ABOUT THIS ISSUE WITH MY 2014 KIA SORENTO SXL, DUE TO THE FACT THAT IT COULD HAVE CAUSED AN ACCIDENT AND SOMEONE COULD HAVE BEEN SERIOUSLY INJURED DUE TO THE ENGINE JUST ABRUPTLY DYING. THIS NEEDS TO BE RECALLED ASAP! *TR

Mileage: 78,500

UNFORTUNATELY WHILE DRIVING MY VEHICLE ON THE HIGHWAY IT SHUT OFF ABRUPTLY. *TR

Mileage: 162,000

SOMETHING IS DRAINING THE BATTERY. IF THE CAR ISN'T DRIVEN FOR A FEW DAYS, IT WILL NOT START. *TR

Mileage: 3,000

EVERY 2 DAYS PUTTY A QUART OF OIL. *TR

WHILE DRIVING ON THE HIGHWAY, MY ENTIRE DASHBOARD WENT OUT. THIS MADE IT IMPOSSIBLE FOR ME TO SEE HOW FAST I WAS GOING. TURNS OUT, WHEN I TURN MY HEATED SEATS ON IT BLOWS THE FUSE FOR MY DASHBOARD. THIS IS VERY DISAPPOINTING, BECAUSE I JUST BOUGHT THIS CAR 6 MONTHS PRIOR TO THIS HAPPENING.

Mileage: 90,660

MY VEHICLE HAS AUTOMATIC LOCKING DOORS AND WILL LOCK AUTOMATICALLY WHEN SHIFTING THE SUV FROM PARK INTO REVERSE OR DRIVE AND THEN WILL UNLOCK ONCE PLACED BACK IN PARK. HOWEVER RECENTLY THIS FUNCTION STOPPED WORKING ALTOGETHER AND THE LOCKS ON THE DOORS WILL NO LONGER LOCK WHEN SHIFTING THE CAR FROM PARK INTO ANOTHER GEAR CREATING A SAFETY ISSUE. FURTHERMORE, DUE TO THIS ELECTRICAL/SAFETY ISSUE THE LOCK/UNLOCK BUTTON ON THE DOOR NO LONGER WORKS AND AS WELL DUE TO THE SAME ISSUE. NOR CAN I LOCK THE VEHICLE WITH THE KEY FOB. IN GOOGLING THIS PROBLEM, I HAVE FOUND OUT THOUSANDS OF OTHER KIA OWNERS ARE HAVING THE SAME ISSUE AND THE ONLY REMEDY FROM KIA IS TO REPLACE A $1500 COMPUTER AS IN MANUFACTURING THEY SOLDERED A $3 RELAY SWITCH ONTO THE COMPUTER BOARD AND THEY WILL NOT /CANNOT REPLACE THE FAULTY RELAY THAT SEEMS TO BE CAUSING THIS PROBLEM. HENCE THIS IS THE REASON WHY I AM REACHING OUT TO THE NHTSA AS I FEEL THAT THIS IS A ELECTRICAL /SAFETY ISSUE AND THE ONLY WAY TO LOCK MY VEHICLE SECURELY IS TO WALK AROUND THE VEHICLE AND LOCK EACH DOOR INDIVIDUALLY. PLEASE HELP ME AND THE OTHER THOUSAND OF KIA OWNERS WHOM ARE HAVING THIS PROBLEM.

Mileage: 75,000

I TURNED THE ENGINE OFF THE RADIO AND TO UNLOCK THE DOORS WERE WORKING BECAUSE I HAD JUST DROPPED MY KIDS OFF AT SCHOOL, WENT TO TURN THE ENGINE ON THE RADIO STOP WORKING THE WINDOWS IT WON'T GO DOWN STOP WORKING AND THE DOOR OPENER BUTTON TO UNLOCK THE DOORS STOP WORKING. THE TIRE LIGHT KEEPS FLASHING AND THERE IS SOME WIERD NOISE LIKE VIBRATION COMING FROM THE ENGINE ONLY WHEN YOU START THE ENGINE AND THE AIR CONDITIONER COMES ON FULL BLAST.

DOORS JUST STARTED NOT UNLOCKING OR LOCKING WITH FOB OR BY DOOR PANEL AND THE BACK UP ALARM BEEPS NON STOP AS SOON AS YOU PUT IT IN REVERSE, ALL SENSORS ARE CLEAN.

Mileage: 116,000

TODAY I WAS DRIVING TO MY PARENTS HOUSE ON A LONG STRAIGHT AWAY HIGHWAY (55MPH SPEED LIMIT). I BEGAN PASSING ANOTHER VEHICLE AND AS SOON AS I GOT AROUND HIM MY CHECK ENGINE LIGHT, OIL LIGHT, AND BATTERY LIGHT CAME ON. I PROMPTLY PULLED OVER ON THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I CHECKED OIL LEVEL, WHICH WAS FINE. NO OBVIOUS OVER HEATING, SMOKE, OR LEAKS. I DECIDED TO TURN THE CAR BACK ON TO SEE IF THE LIGHTS WERE STILL THERE BUT THE CAR WOULDN'T START. IT WAS COMPLETELY DEAD ASIDE FROM ONE TINY CRANK NOISE THEN NOTHING. LUCKILY SOMEONE STOPPED AND WE GOT THE CAR STARTED BY JUMPING IT. WENT TO THE LOCAL PARTS STORE AND MY BATTERY, STARTER, AND ALTERNATOR ALL CHECKED OUT OK. NO FURTHER LIGHTS OR ISSUES THE REST OF THE DAY. NOT SURE WHAT HAPPENED BUT I'M SCARED TO DRIVE IT LONG DISTANCE NOW. NEVER HAD AN ISSUE WITH THIS CAR BEFORE THIS.

Mileage: 94,000

MY HEADLIGHTS CONTINUE TO BLOW OUT EVERY FEW WEEKS, NO MATTER WHAT KIND OF BULB I USE. LAST NIGHT WHILE ON A VERY DARK AND RAINY ROAD, BOTH HEADLIGHTS WENT OUT FORCING ME TO DRIVE WITH MY HAZARDS WITH MY CHILDREN IN THE CAR. VERY DANGEROUS. APPARENTLY, THIS ISN'T AN ISOLATED INCIDENT.

Mileage: 91,000

CAR WILL NOT LOCK DOORS WITH LOCK SWITCH IN FRONT DOORS AND WITH KEY FOB. THIS STARTED IN JUNE OF 2016 ON AND OFF CAR HAS BEEN TO CONCORD KIA 2 TIMES NOW IN THE LAST 4 YEARS IT WOULD LOCK ON AND OFF NOW ITS ALL THE TIME NOT WORKING AND THEY SAY THEY CAN'T GET IT TO NOT WORK, WE HAVE READ THAT THIS IT AN ISSUE WITH A LOT OF MODELS AND YEARS WITH KIA CARS, WE WERE TOLD IT COULD BE A BODY CONTROL MODULE COST IS ANY WERE FROM $800.00 TO OVER $1000.00 FOR REPAIRS

Mileage: 35,000

2014 KIA SORENTO WILL NOT LOCK THE DOORS USING THE KEY FOB OR THE DOOR PANEL. SO THIS MEANS I HAVE TO WALK AROUND EACH DOOR AND LOCK THEM BY HAND. THIS IS A BIG SAFETY CONCERN WHEN TRAVELING THROUGH HIGH CRIME AREAS. ONCE ALL THE DOORS ARE LOCKED I CAN PUSH THE LOCK BUTTON ON MY KEY FOB TO SET THE ALARM. I HAVE CHANGED THE BATTERY ON THE KEY FOB STILL THE SAME THING. WITH THIS GOING ON IT DOES CAUSE A SAFETY OF MY LOVED ONES.

Mileage: 84,000

POWER LOCKS DO NOT WORK PROPERLY. DOORS DO NOT LOCK AND THIS OCCURS VARIABLY. THIS IS A SAFETY CONCERN AS DOORS DO NOT LOCK AND I HAVE SMALL CHILDREN. KIA DEALERSHIP STATES THERE ARE NO RECALLS ALTHOUGH MULTIPLE CONSUMERS REPORT SIMILAR ISSUES.

Mileage: 50,000

I HAVE TWO MAJOR SAFETY HAZARDS GOING ON WITH MY VEHICLE THAT I FEAR FOR THE SAFETY OF MY 4 CHILDREN AND WIFE WHEN WE'RE DRIVING ON THE HIGHWAY, AND OTHER FAST ROADS. THE FIRST ISSUE IS THE ELECTRICAL. IT FIRST STARTED BACK AROUND 40,000 MILES WHEN I TOOK MY KIA TO A KIA DEALERSHIP IN NAPERVILLE, IL AND THEY TOLD ME BOTH LOW BEAMS WERE OUT, SO THEY REPLACE THEM. EVER SINCE, I'VE BEEN REPLACING THESE BULBS EVERY 3-6 MONTHS BECAUSE THEY KEEP BLOWING OUT WHILE DRIVING AND IT'S AGAINST THE LAW TO USE HIGH BEAMS, SO I'M DRIVING IN PITCH BLACK. NOW, JUST 3MONTHS AGO, BOTH OF MY BRAKE LIGHTS GO OUT, AT THE SAME TIME. THREE YEARS AGO MY BACK UP CAMERA STOPPED WORKING, AND HASN'T WORKED SINCE. AT 57K MILES MY ENGINE WAS RECALLED FOR ENGINE FAILURES, AD WITHIN THE LAST 6 MONTHS I'VE EXPERIENCED STALLING, STUTTERING, KNOCKING WHILE DRIVING ON HIGH WAYS, AT RED LIGHTS, IN TRAFFIC. FURTHERMORE, IN SEPTEMBER 27, 2019 MY ENGINE OIL WAS COMPLETELY UNDETECTABLE ON THE DIP STICK WHEN I TOOK IT IN FOR A ROUTINE OIL CHANGE AT 99,664 MILES. ALSO, BACK AT 64,977 MILES DURING ROUTINE SERVICE, IT WAS LOW. WITH THESE CONCERNS, I TOOK MY KIA IN TODAY TO THE GERALD KIA NORTH AURORA, IL, THEY RAN DIAGNOSTICS AND SAID EVERYTHING WAS PERFECT. THEY SAID THEY CANNOT EXPLAIN WHY MY BULBS KEEP BURNING OUT. THE TECH MANAGER ALSO STATED THAT THE STALLING AND KNOCKING IN MY ENGINE IS BECAUSE MY ENGINE HAD NO OIL IN IT. HE CHECKED FOR LEAKS, AND DIDN'T FIND ANY LEAKS. MY LAST OIL CHANGE AT A JIFFY LUBE, THEY TOLD ME THE SAME THING AT 99,664 MILES, IT WAS ALMOST DRY. AT TODAYS SERVICE, MILEAGE IS 102,554. THAT MEANS 5 QUARTS OF OIL BURNED UP IN 2,890 MILES OR MOST LIKELY WAY SOONER BECAUSE AFTER 1.5 MONTHS OF THE OIL CHANGE I STARTED EXPERIENCED STALLING, KNOCKING, STUTTERING IN THE ENGINE, SO THAT MUST HAVE BEEN AT ONLY 1000-1500 MILES. I PUT IN A CLAIM WITH KIA CONSUMER AFFAIRS, BUT I'M NOT SATISFIED.

Mileage: 57,000

DOOR LOCKS ONLY LOCK AND UNLOCK OCCASIONLY. BATTERIES REPLACED IN FOBS STILL NOT OPERATING PROPERLY. READ THAT SLOT OF PEOPLE HAVE OR HAD THE SAME ISSUE. DOORS WOULD TYPICALLY LOCK WHEN YOU DRIVE. USE TO NOT ANYMORE. HAD CAR IN FOR RECALL ON ENGINE THIS YEAR.

Mileage: 25,000

ENGINE SEIZED WITH NO WARNING. COMPLETE ENGINE FAILURE. WE HAVE MAINTAINED THE VEHICLE AND HAVE HAD NO PRIOR ISSUES. THE ENGINE SEIZED AT 90,000 MILES DRIVING DOWN THE ROAD. THE CHECK ENGINE LIGHT NEVER CAME ON. WE HAVE THE 100,000 MILE WARRANTY AND KIA HAS NOT COVERED THE REPAIRS TO THE ENGINE. WE WERE ADVISED WE NEED A NEW ENGINE.

Mileage: 90,000

POWER PORTS KEEP BLOWING FUSES, REAR HATCH QUIT OPENING, ENGINE SURGING, SPEEDOMETER BOUNCING, TEMPERATURE GAUGE SOMETIMES BOUNCES, WHITE CLOUD OF EXHAUST SOMETIMES, A/C DON'T BLOW COLD EVEN WHEN CHARGED

Mileage: 135,000

IN THE LAST TWO YEARS I HAVE REPLACED EVERY BULB IN MY CAR AND MULTIPLE FUSES AND FOR SOME REASON THERE IS STILL A SHORT IN MY FUSE PANEL SO MY BRAKE LIGHTS CONSTANTLY POP THE FUSE. IT IS COST ME A LOT OF MONEY AND WE STILL HAVE NOT FOUND OUT WHERE THE SHORT IS IN THE ELECTRICAL SYSTEM BUT MY BRAKE LIGHTS CONSTANTLY BLOW A FUSE AND BULBS

Mileage: 137,000

THERE IS AN APPARENT ISSUE WITH THE STEERING COLUMN CAUSING THE AIRBAG TO NOT FUNCTION. IT IS ALSO CAUSING ALL OF THE CONTROL SWITCHES ON THE STEERING WHEEL TO NOT FUNCTION PROPERLY, INCLUDING THE CRUISE CONTROL. IT CAME ON WHEN SET BUT THEN WOULDN'T GO OFF USING THE CANCEL BUTTON. THIS IS A HUGE SAFETY CONCERN. THE ESTIMATED COST FOR REPAIR IS $1700.

Mileage: 71,000

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, SEVERAL ELECTRICAL FEATURES FAILED TO WORK WHEN ACTIVATED, INCLUDING THE HEADLIGHTS, BRAKE LIGHTS, TURN SIGNALS, AND THE FUEL TANK BUTTON. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR CONSTANTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

ON SEVERAL OCCASION'S THE ENGINE WOULD JUST CUT OUT ALTOGETHER WHILE DRIVING. A COUPLE OF TIMES I HAVE EVEN SMELLED FUEL.

Mileage: 125,000

MY REARVIEW CAMERA WORKS WHEN IT WANTS TO. (IT DOESNT WORK MORE THAN IT ACTUALLY WORKS). THE CONTROLS ON THE STEERING WHEEL ARE SCRAMBLED EX. I PREE THE VOLUME UP OR DOWN, AND THE VOICE COMMAND ACTIVATES, I CAN'T EVEN MUTE THROUGH THE BUTTONS ETC. THE ELECTRICAL PROBLEM ALSO CAUSES THE TAIL LIGHTS TO WORK/NOT WORK AND CONSTANTLY HAVE TO CHANGE THE BULBS BECAUSE OF THE BURNOUT. I'VE BEEN PULLED OVER SEVERAL TIMES FOR THIS. THE OTHER ISSUE IS THAT NOW THE AIRBAG LIGHT HAS COME ON, SO I DON'T KNOW IF THAT'S A GENERAL MALFUNCTION OR A RESULT OF THE ELECTRICAL PROBLEM. ALSO, THE A/C DOESNT WORK

Mileage: 60,000

TAKATA RECALL MY 2014 KIA SORENTO SUV AWD ENGINE IT RIED TO STALLED IN THE MIDDLE OF THE HIGHWAY ON ME AS I WAS DRIVING ON THE HIGHWAY AT 65 MPH AT THE EXIT IT STOPPED AT THE LIGHT. EVEN THOUGH I TOOK MY KIA IN THE DEALERSHIP TO HAVE A SOFTWARE UPDATED (KSDA) IN THE BEGINING OF THIS YEAR 2019. I WAS ALL MOST IN A CAR CRASH FROM THIS. BECASUE CARS ON THE HIGHWAY WERE COMING MY WAY TO GET OFF I WAS SO SCARED. I CALLED KIA DEALERSHIP. I WAS TOLD THAT MY TRUCK WAS NOT ON THE RECALL LIST. I KNEW IT WAS BECASUE MY TRUCK HAD ALL THE SYMPTOMS. I WAS TOLD TO DRIVE IT TO THE DEALERSHIP EVEN THROUGH I EXPRESS MY CONCERN THAT IT WAS SOMETHING WRONG WITH THE ENGINE I WAS STILL TOLD TO DRIVE THE TRUCK IN. THE PERSON ON THE PHONE DID NOT EVEN CARE I COULD HAVE BEEN IN A REALLY BAD ACCIDENT AS CARS WERE DRVING 65MPH. SO I ASKED MY HUSBAND TO TAKE IT IN. HE DID. KIA SAID THAT THEY WILL LOOK AT IT AND LET ME KNOW BY THE END OF THE DAY. DAY 1 NO ONE CALLED DAY 2 I CALLED KIAA TECH SAID SOMEONE WILL CALL ME MID AFTERNOON. AFTER DAY 2 NO ONE CALLED MID AFTERNOON OF DAY 2 SO ON DAY 3 I HAD TO CALL TO SEE WHAT WAS GOING ON THEN I WAS TOLD KIA WOULD REPLACE MY ENGINE WITH A BRAND NEW ENGINE NOT A REFURBUISED ENGINE. BUT I DONT THINK THAT WILL FIX THE PROBLEM.. I SAW THESE RECALLES MONTHS BEFORE THIS HAPPENED FOR OTHER SUV'S LIKE MINE. I LOOKED EVERYDAY ON THE WEBSITE STARTING IN JAN 2019 WITH MY VIN # NOTHING I AM CONCERN BECASUE AFTER RESERACH I NOTICED THAT EVEN THOUGH KIA FIXES THE PROBLEMS OF THE ENGINE IT STALKED AGAIN ON OTHER CUSTOMERS. I AM SO SCARED TO GET BACK IN THAT TRUCK. I ALSO HAD AN APPIONTMENT SCHEDULE TO FIX THE DOOR LOCKS DUE TO RECALL NOT UNLOCKING OR LOCKING ON THE RECALL WEBISTE BEFORE ALL THIS ENGINE STUFF. I MENTION THIS TO THE KIA TECH WHICH HE SAID DO NOT WORRY WE WILL FIXED THAT TOO..

Mileage: 65,000

BACKUP CAMERA STOPPED WORKING AND TRUNK WILL NOT OPEN WITH WHEN YOU HIT THE HANDLE

Mileage: 48,000

THE DRIVER'S DOOR UNLOCKS WITH THE KEY FOB OR KEY AND THAT'S THE ONLY ONE. ALL OTHER DOORS MUST BE UNLOCKED BY HAND, MEANING EVEN THE UNLOCK SWITCH ON THE DRIVERS AND PASSENGERS DOORS DON'T WORK. YOU CAN HEAR SOMETHING ACTUATING, BUT THE DOORS WON'T UNLOCK. THE BACK DOOR YOU NEED TO CRAWL FROM INSIDE REMOVE A PANEL TO UNLOCK THE BACK DOOR.

EXTERIOR LIGHTING SAFETY ISSUE! LAST NIGHT AS I WAS DRIVING MY LOW BEAM HEAD LAMPS STOPPED WORKING. THE LED LIGHTS ABOVE THE HEAD LAMPS WORK FINE, MY RUNNING LOWER LIGHTS AND MY HIGH BEAMS ALL WORK PROPERLY. JUST MY LOW BEAMS NO LONGER COME ON. HAD TO DRIVE WITH HAZARDS ON. THEY DO NOT COME ON AFTER TRYING MULTIPLE TIMES TO RESTART CAR AND TURNING THEM ON BOTH WHILE DRIVING AND WHILE BEING PARKED. SUCH A DANGEROUS SITUATION. I HAVE READ MANY COMPLAINTS ABOUT THE SAME ISSUES HAPPENING! HOW DO I FIX THIS? I CANNOT BELIEVE KIA HAS NOT MADE THIS A RECALL YET FOR OBVIOUS SAFETY ISSUES - ABSOLUTELY BAFFLING

Mileage: 72,000

IN NOVEMBER OF 2018 MY KEY FOB STOPPED WORKING EFFECTIVELY. THE FOB WILL ONLY OPEN THE FRONT DRIVER SIDE DOOR. I CONTACTED CRAIN KIA IN FORT SMITH AND SPOKE TO TIM IN THE SERVICE DEPARTMENT WHO STATED THE PROBLEM COULD BE SOMETHING AS SIMPLE AS CHANGING THE BATTERY IN THE FOB. AFTER CHANGING THE BATTERY IN THE FOB, THE FOB STILL WOULD NOT OPEN THE PASSENGER DOOR OR THE DOORS IN THE BACK SEAT. I NOTICED SOMETHING WAS WRONG WHEN THE DRIVING AND THE LOCKS WOULD CLICK ON AND OFF AS IF I WERE USING THE FOB. EVEN WHEN STATIONARY THE LOCK WOULD DO THIS. ON FEBRUARY 27,2019 MY HUSBAND TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AT 7:30 AM AND WAS TOLD THIS WOULD TAKE 2 HOURS. AT 3:00 PM THE SERVICE DEPARTMENT HAS NOT CALLED. MY HUSBAND CALLED AND WAS TOLD BY TIM THAT THEY WERE UNABLE TO FIX THIS ISSUE YET WAS CHARGED $131.70 !!!I FEEL THAT THIS HAS BEEN A TERRIBLE INJUSTICE. SURELY THE MECHANICS KNEW THAT THIS WAS NOT AN ISOLATED DEFECT FROM THE VERY BEGINNING

Mileage: 53,000

THIS VEHICLE HAS A PARASITIC DRAIN ISSUE THAT KIA IS AWARE OF ON THIS MODEL. THE ISSUE WAS ADDRESSED FOR ALL LX, EX, LIMITED, AND SX OF THIS VEHICLE EXCEPT FOR THE SXL. I HAVE THE SXL VERSION AND WAS TOLD BY KIA IT DID NOT MEET THE VIN REQUIREMENTS EVEN THOUGH IT MEETS THE BORN ON DATE AND HAS THE SAME ISSUES AS THE OTHERS. I HAVE HAD MY VEHICLE TESTED BY A KIA MASTER TECH AND IT DOES HAVE A PARASITIC DRAIN (BATTERY DEAD AFTER VEHICLE SITS FOR 48 HOURS) FROM THE SAME DRIVERS DOOR SWITCH ADDRESSED IN TSB ELE-069. I BELIEVE THAT KIA HAS OVERLOOKED THE SXL MODELS IN THEIR RECALLS AS MY VEHICLE IS A 2014 AND HAS ONLY HAD THE SA-163A UPDATE PERFORMED (ALSO THE ONLY ONE LISTED FOR MY VIN) AND MY VEHICLE HAS MANY OF THE SAME ISSUES AS THE OTHERS HAVE. KIA ADDRESSED THE ISSUE AT HAND ON ALL THE OTHERS, LX, LIMITED, EX, AND SX, WITH NHTSA ID 10109757 AND KIA TSB ELE-069, ELE-057, AND SA-163. I WOULD LIKE TO HAVE THE SXL VEHICLES LOOKED INTO AS I BELIEVE THEY ARE NOT GETTING THE REQUIRED TSB'S ADDRESSED PROPERLY.

EVER SINCE WE TOOK OUR KIA FOR THE RECALL SERVICE AND THEY "FIXED IT" TURNS OUT THE MADE IT WORSE AND NOW THE ENGINE MAKES A LOUD RATTLING SOUND, THE BREAKS WHICH ARE NEW HAVE HORRIBLE PERFORMANCE AND THE ELECTRICAL ISSUES WE ARE HAVING WITH THE ODOMETER AND THE TRANSMISSION SENSORS DUE TO THE RECALL AS WELL BUT THE LOCAL KIA DEALERSHIP THAT "FIXED IT" WILL NOT TAKE A LOOK AT WHAT THEY BROK WITHOUT US HAVING TO PAY THEM FOR IT WE HAVE HAD NO ACCIDENTS AND IT GETS MAINTENANCE DONE ON TIME.

Mileage: 55,000

ACCELERATION. WHEN I ACCELERATE IT HESITATES TO PICK UP. VERY DANGEROUS AS I WAS TRYING TO MERGE INTO THE HIGHWAY OR MERGE INTO A DIFFERENT LANE IT DID NOT ACCELERATE QUICKLY ENOUGH AND THE VEHICLES IN THAT LANE HAD TO BRAKE HARD AS I ENTERED THAT LANE ALMOST REAR ENDING MY VEHICLE. EVEN IF I PRESS THE GAS PEDAL HARD IT DOES THE SAME THING, IT HESITATES BEFORE SPEEDING UP. ANOTHER ISSUE IS THE DOOR LOCK BUTTON FROM BOTH DRIVER AND PASSENGER SIDES WORK SOMETIMES AND DOESN'T WORK SOMETIMES. EVEN WHEN I'M DRIVING THE DOORS WOULD NOT LOCK WITH THE AUTO DOOR LOCK FEATURE ON WHEN VEHICLE GETS IN MOTION. I HAVE TO MANUALLY PUSH THE LOCK BUTTON FOR EACH DOOR AND WHEN I MANUALLY LOCK THE DOORS THAT IS WHEN THE DOOR LOCK/UNLOCK BUTTONS WILL WORK PROPERLY. HAD CHILDREN IN THE BACK SEAT AND WHILE I TRIED TO LOCK THE DOOR IT WOULD NOT LOCK. HAD TO PULL THE VEHICLE OVER TO HAND LOCK EACH DOOR. BUT VERY DANGEROUS EITHER WAY BECAUSE I CAN'T CONTROL WHAT KIDS WILL DO IN THE BACK IN MIDDLE OF THE HIGHWAY AND IF I TRY TO LOCK THE DOOR I WON'T BE ABLE TO.

Mileage: 49,000

SIMPLE, JUST LIKE EVERYONE ELSE HERE THAT COMPLAINED ABOUT LOSS OF POWER. BUT I HAD A DIAGNOSIS BOTH BY AUTOZONE AND THE KIA DEALER. THE DIAGNOSIS IS: ERROR CODE P0717 TURBINE INPUT SHAFT SPEED SENSOR AND WIRING HARNESS FAULTY DUE TO CORROSION FROM MOISTURE GETTING IN FROM NOT HAVING ADEQUATE SEALING OR POOR QUALITY OF RUBBER SEAL. PULLING OUT OF STORES OR MY DRIVEWAY BECAME VERY DAMAGES AS YOU COULD IMAGINE AND I FEEL THE MANUFACTURER SHOULD ADDRESS ANY AND ALL LOSS OF POWER ISSUE CAUSE IT CAN RESULT IN SERIOUS INJURY OR DEATH! I HOPE YOU AGREE AND TAKE ACTION TO HELP US ALL OUT PLEASE.

Mileage: 96,807

I HAD THIS CAR FOR ONE YEAR AND I HAVE REPLAY THE LIGHTS 7 SEVEN TIMES AND NO ONE CAN TELL ME WHY. WHEN I'M DRIVING AT NIGHT I HAVE TO USE MY HIGH BEAMS IN ORDER TO SEE SOMEONE NEEDS TO DO SOMETHING ASAP. I FEAR FOR MY LIFE AND MY KIDS EVERYDAY WHEN WE GET IN THIS UNSAFE CAR. THE LIGHTS ON BUT THE ROAD LOOKS DARK AT NIGHT ALL THE TIME IT'S BEEN GOING ON FOR A YEAR NOW. PLEASE HELP ME MY CELL [XXX] AND MY EMAIL ADDRESS [XXX] THANK U INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 2014 LX WITH NOTHING SPECIAL OTHER THAN HEATED FRONT SEATS. REGULAR IGNITION, 6CYL WITH ALMOST 148K MILES. ISSUE 1- AT APPROX 100K MY DASH STARTED LIGHTING UP WITH ABS, E-BRAKE, TRAC, AND TPS LIGHTS. EBRAKE AND TPS WERE INTERMITTENT AND ONLY CAME ON AFTER IT RAINED IT SEEMED. AFTER PLUGGING IT UP AND GETTING NO CODES I TOOK IT TO THE DEALER JUNE 2017 AND THEY INFORMED ME IT WAS NO BIG DEAL BUT IT WAS PART OF A RECALL FOR A SENSOR. HOWEVER, KIA HAD NOT PROVIDED THEM WITH THE NECESSARY TOOLS TO FIX IT. IT'S NOW AUGUST 2018 AND I AM STILL WAITING. ISSUE 2- AT APPROX 130K MILES MY STEERING CONTROLS FOR BLUETOOTH AND RADIO STOPPED WORKING. THE RADIO ITSELF WORKS, BUT WHEN ATTEMPTING TO SEEK OR ADJUST VOLUME WITH STEERING CONTROLS THE VOICE COMMAND POPS UP. ISSUE 3- AT APPROX 145K CRUISE CONTROL STOPPED WORKING. I CAN TURN IT ON AND SET SPEED, BUT IN LESS THAN A MILE IT DISENGAGES. I HAVE FOUND IF I TURN OFF THE ECO IT WORKS AS IT SHOULD. ISSUE 4 I FOUND TODAY. AFTER GETTING A MESSAGE FROM A RANDOM STRANGER THROUGH MY ADVERTISED BUSINESS ON THE BACK WINDOW I WAS INFORMED THAT I HAVE NO BRAKE LIGHTS EXCEPT FOR THE ONE ON TOP (THIRD). I JUST REPLACED THEM IN JULY AFTER A RANDOM STRANGER TOLD ME THAT THEY WERE OUT. WHEN I GOT THE MESSAGE (AFTER MAKING MY 60 MILE COMMUTE TO WORK) I GRABBED A COWORKER TO COME OUT AND TROUBLESHOOT WITH ME. WE CHECKED FUSES AND THEY ARE FINE. THIRD LIGHT WORKS, TAIL LIGHTS WORK, TURN SIGNALS AND BACKUP LIGHTS WORK. WE TOOK APART THE TAIL LIGHT ASSEMBLY AND PULLED THE BULBS TO CHECK THEM AND THE BULBS ARE STILL INTACT (FILAMENT STILL COMPLETELY INTACT) BUT THE BULBS ARE CHARRED BLACK AND THE HARNESS SOCKET APPEARS TO HAVE GOTTEN EXTREMELY HOT. ALSO THE BOTTOM OF THE BULB IS GLOSSY LIKE IT MELTED.

Mileage: 142,000

CONTROLS ON STEERING WHEEL FOR RADIO, AND SPEED CONTROL AND HANDS FREE PHONE FEATURES STOPPED WORKING CORRECTLY YOU PRESS THE PHONE BUTTON AND VOLUME GOES UP OR DOWN HIT MUTE AND VOICE COMMAND GOES ON DIALS NUMBERS AT RANDOM STARTLING YOU GIVES STRANGE BURNING SMELL FROM STEERING WHEEL . THE POWER SEAT BUTTON ON DRIVERS SIDE WORK ON AND OFF HAS BEEN BOUGHT TO DEALER FOR PROBLEMS AND THE SAY THE FIXES WIRES FOR SEAT CONTROLS TWICE BUT STILL HAVE PROBLEMS. WHEN TURNING WHEEL LEFT OR RIGHT HAS WEIRD SOUND LIKE TIRES ARE RUBBING OR SKIDDING ON LOOSE ROCKS THOUGHT IT WAS TIRES BOUGHT NEW ONES BUT STILL HAPPENING DEALER DON'T KNOW WHAT IT IS.

Mileage: 70,000

STEERING WHEEL ELECTRONIC CONTROLS(SPEED CONTROL, RADIO, ). AIRBAG LIGHT ON WITH NO COLLISION HAVING OCCURRED, REPLACED HEADLIGHTS TWICE IN LAST YEAR, BRAKE LIGHTS REPLACED ONCE

Mileage: 108,000

BACK UP CAMERA STOPPED WORKING AND JUST SHOWS A BLACK SCREEN SENSORS STILL WORK BUT THAT IS ALL. ALSO WHEN I TURN THE CAR HARD RIGHT OR LEFT IT SOUNDS AS THOUGH THE TIRES ARE HITTING THE WHEEL WELL WITH A LOUD CRUNCHY THUD

DRIVING DOWN THE HIGHWAY MY CAR DIED OUT OF NOWHERE. IT WOULD NOT START AGAIN AFTERWARDS. ALL POWER SHUTS OFF AND I AM ABLE TO COAST TO A STOP. THIS HAS HAPPENED A FEW TIMES BUT BECOMING MORE FREQUENT BUT STILL RANDOM.

Mileage: 94,000

TURN THE VEHICLE OFF SO I COULD PULL IN MY DRIVEWAY AS I UNLOCKED MY GATE CAR WOULD NOT START BACK IT WAS STUCK IN THE MIDDLE OF THE ROAD I HAD PURCHASED A NEW BATTERY AND I HAVE ALSO BOUGHT A NEW STARTER

Mileage: 80,000

I WAS DRIVING MY 2014 KIA SORENTO DOWN A CITY STREET WHEN MY CAR COMPLETELY SHUT OFF . LUCKILY I WAS ONLY GOING ABOUT 30 MPH. IT LOST ALL POWER AND WONT RESTART. IT SHOWED AND CURRENTLY SHOWS A RED STEERING WHEEL LIGHT (I'VE NEVER SEEN BEFORE) AND A DIM BATTERY DISPLAY( WHICH BATTERY ISN'T EVEN 4 MONTHS OLD AND ALL FEATURES WORKED LONG AS CAR WAS IN AUX MODE) AND ALSO CHECK ENGINE LIGHT IS ON. IT WAS PUTTING OFF A BAD ODOR AFTERWARDS, DIDN'T SMELL OF OIL OR ANY OTHER FLUIDS SORENTO DOESN'T HAVE ANY BLOWN FUSES NOR DID IT HAVE ANY SERVICE TYPE LIGHTS ON AT TIME IT SHUT OFF. IT SEEMED TO BE DRIVING FINE UNTIL IT SHUT OFF. NO LOUD NOISE OR SHAKING OR ANYTHING HAVE TO TAKE TO DEALER TOMORROW HAD IT CHECKED FOR CODES AND ISN'T SHOWING ANY HAVING IT TOWED TO THE DEALERSHIP IS MY ONLY CHOICE

Mileage: 66,000

SC147. WHY WASN'T ALL THE 2014 KIA SORENTOS INCLUDED IN THIS RECALL. MY VEHICLE STALLED OUT ON ME TODAY DOING THE SAME THING THAT THIS RECALL WAS FOR. REPORTED IT TO KIA AND THEY WON'T DO ANYTHING. MY VEHICLE WAS GOING 55 WHEN IT LOST ACCELERATION AND NO POWER STEERING AND THE LIGHTS FLASHING ON THE DASHBOARD WITH ALL OF THE WARNING LIGHTS ON. COASTED INTO A PARKING LOT, THANK GOD NO OTHER TRAFFIC WAS AROUND.

Mileage: 81,000

THE HEADLIGHTS AND TAIL LIGHTS CONTINUOUSLY BLOW THE BULBS AND THE BRAKE LIGHT HOUSING LOOKS TO BE BROWN LIKE IT OVERHEATED ON THE DRIVERS SIDE. ALSO THE STEERING WHEEL CONTROLS HAVE A MIND OF THERE OWN, YOU PUSH SAY THE VOLUME DOWN KEY AND THE VOICE RECOGNITION COMES ON NONE OF THE BUTTONS ON THE DRIVER SIDE SEEM TO DO WHAT THEY ARE SUPPOSED TO DO ON THE STEERING WHEEL

WHILE DRIVING DOWN AN INTERSTATE HIGHWAY AT APPROXIMATELY 5:00PM ON 4/26/18 THE CAR DIED. FIRST THE STEERING LOCKED UP; ALL DASHBOARD LIGHTS CAME ON, STEREO SYSTEM WENT OUT AND SOON COULD NOT GAS/BRAKE APPROPRIATELY. WAS ABLE TO GET TO SIDE OF ROAD AND HAVE CAR TOWED TO DEALER.

Mileage: 59,000

I WAS DRIVING DOWN THE INTERSTATE AS I HEARD A LOUD POP SO PULLED OVER ON THE SIDE OF THE ROAD THINKING IT WAS MY TIRES, AS I LOOKED AT ALL THE TIRES I DIDN'T SEE ANYTHING SO I GOT BACK IN. SOON AS I GOT BACK IN THE VEHICLE I SMELLED SOMETHING SO I TURNED THE CAR OFF AND GOT OUT. THE MINUTE I GOT OUT OF THE CAR IT ENGULFED IN FLAMES.. THE FIRE REPORT SHOWED IT WAS DUE TO AN ELECTRICAL ISSUE , AND THE ENTIRE CAR BURNT UP

Mileage: 120

AIR BAG LIGHT ON, HEADLIGHTS WILL TURN OFF WHEN IN AUTO MODE WHEN I USE LEFT TURN SIGNAL STEERING WHEEL CONTROLS NOT WORKING OR WORK IMPROPERLY IE VOLUME CONTROL WILL CHANGE RADIO STATION OR ADVANCE TRACK ON MEDIA BACK UP CAMERA WILL BLACK OUT WHILE STILL IN REVERSE

MY FRONT HEADLIGHTS KEEP GOING OUT. I'VE OWNED THIS VEHICLE FOR 3 YEARS. IT WAS PURCHASED NEW. THIS IS THE 3RD TIME I'VE HAD THIS PROBLEM WITH THIS VEHICLE. I ALWAYS DRIVE WITH MY HEADLIGHTS ON, REGARDLESS IF IT'S DAYTIME OR NIGHT. SOMETIMES THE LIGHTS WILL FUNCTION PROPERLY AND OTHER TIMES THE HEADLIGHT(S) WON'T. I'D ON OCCASION POP OPEN THE HOOD AND USING A CLOSED FIST, HIT THE TOP OF THE ASSEMBLY AND THE LIGHT WOULD GO ON.......NOW IT WILL NOT GO ON NO MATTER WHAT I DO. LIKE I MENTIONED EARLIER, THIS IS THE 3RD TIME THIS HAS HAPPENED. THE FIRST 2 TIMES I HAD THE DEALERSHIP THAT I PURCHASED THE VEHICLE AT REPAIR THE PROBLEM AT MY COST. NOW I READ BLOG PAGES THAT THIS IS A COMMON PROBLEM FOR SEVERAL KIA MODELS BUT NO SAFETY RECALL HAS EVER BEEN ISSUED. HOW CAN HAVING NO WORKING HEADLIGHTS NOT BE A SAFETY ISSUE. ??

Mileage: 77,000

PASSENGER DOOR LOCKS DO NOT UNLOCK. THEY DO NOT UNLOCK WITH KEY FOB, THEY ALSO DO NOT UNLOCK USING THE UNLOCK BUTTON ON THE DRIVERS DOOR. EVEN PULLING THE HANDLE TO OPEN FROM THE INSIDE DOES NOT WORK, THEY HAVE TO EACH BE INDIVIDUALLY MANUALLY UNLOCKED, WHICH MEAN I HAVE TO CRAWLE IN THROUGH THE DRIVERS DOOR ACROSS TO UNLOCK FRONT PASSENGER DOOR AND THEN INTO THE BACK TO UNLOCK THOSE DOORS TO LET MY 3 KIDS IN. IF WE WERE IN AN ACCIDENT IT WOULD TAKE AN EXTRAORDINARY AMOUNT OF TIME TO SAFELY FREE THEM. THIS IS ALL THE TIME WHEN CAR IS IN PARK, WHEN IT'S OFF AND WHEN IT'S RUNNING. THIS PROBLEM WAS PROGRESSIVE, AT FIRST JUST OCCASIONALLY WOULD NOT WORK, OVER TIME IT HAS HAPPENED MORE AND MORE FREQUENTLY AND NOW ITS ALWAYS LIKE THIS, FOR AT LEAST 6 MONTHS LOCKS HAVE NOT WORKED AT ALL. I HAVE TAKEN IT INTO KIA AND WAS TOLD THEY COULD NOT DO ANYTHING WITHOUT CHARGING ME $150-$300 JUST TO SEE IF THEY LOCKS REALLY AREN'T WORKING, I WILL NOT PAY TO PROVE THIS TO THEM, AND THEY REFUSE TO EVEN WATCH ME DO IT UNLESS I PAY THEM. BURGLAR ALARM ALSO STOPPED WORKING WHEN THIS FIRST STARTED.

THERE APPEARS TO BE AN ELECTRICAL ISSUE THAT KIA WON'T OWN UP TO. THE BATTERY IS CONSTANTLY DYING AFTER BEING CHECKED AND IS GOOD. LIGHTS CONSTANTLY GO OUT I HAVE REPLACED BREAK LIGHTS HEADLIGHTS AND TAILLIGHTS SEVERAL TIMES IN LAST YEAR. THE AIRBAG PASSENGER SIDE AIRBAG DOES NOT GO OFF. THE STEERING PANEL DOES NOT CONTROL ALL FUNCTIONS. I AM CONCERNED THIS WILL LEAD TO FURTHER DIFFICULTIES WITH THIS VEHICLE.

Mileage: 82,500

THE DOORS WILL NOT UNLOCK WHEN I PRESS THE KEY FOB, I'VE TRIED BOTH KEY FOBS AND THEY HAVE NEW BATTERIES. ONLY THE DRIVERS DOOR IS UNLOCKING ALL TIMES.

IN THE PAST 3-4 MONTHS I HAVE REPLACED MY BATTERY TWICE THE 1ST TIME I HAD MY TRUCK ABOUT 2.5YRS SO I DIDN'T THINK MUCH OF IT BUT I HAD THE SAME PROBLEM AFTER REPLACING BATTERY WITHIN 3-4 MONTHS BATTERY WOULD DIE I WOULD GET A BOOST AFTER A FEW DAYS SAME THING HAPPEN AGAIN. ELECTRICAL SYSTEM SEEMS OUT OF WACK WHEN I USE LEFT TURN SIGNAL MY HEADLIGHTS WILL GO OFF UNTIL I TURN THE TURN SIGNAL OFF, ALSO MY STEERING WHEEL CONTROLS WILL NOT OPERATE THE RIGHT FEATURE IE I WOULD HIT MUTE BUT IT WILL NOT MUTE BUT ACT AS IF IT IS THE VOLUME DOWN CONTROL AIR BAG LIGHT FOR PASSENGER WOULD COME ON EVEN IF NO ONE WAS IN THE SEAT

Mileage: 60,000

I PURCHASED A 2014 KIA SORENTO LX BRAND NEW FROM THE DEALER. I HAVE MAINTAINED ALL NECESSARY WORK AND MOSTLY DONE AT AUTHORIZED DEALERS. IN MAY 2017 WHILE DRIVING HOME MY INSTRUMENT PANEL WENT OUT. UNABLE TO SEE SPEED, SAFETY WARNING LIGHTS, GAS ETC... I TOOK IT TO TWO DIFFERENT KIA SERVICE LOCATIONS TO TRACE PROBLEM. THEY FOUND A WIRE SHORTED TO GROUND ON THE TRAILER HITCH WIRING WHICH CAME WITH VEHICLE. THEY CUT THE WIRES TO TRAILER HARNESS AND THIS ISSUE ALSO DAMAGED MY REMOTE STARTER. THEY REPLACED THE BLOWN FUSE WITH A LARGER FUSE AND SAID IT WAS ALL SET. HOWEVER IT HAPPENED AGAIN ON 09/29/17. THIS TIME WHEN I PARKED MY CAR AND TRIED TO START AGAIN, IT WOULDN'T COME OUT OF PARK SO I HAD IT TOWED TO DEALER. IT IS OUT OF WARRANTY NOW BUT THEY ARE NOT WILLING TO FIX THIS ISSUE WHICH IS OVER $3,000 TO FIX. THERE IS A FEW FEET OF BURNED AND MELTED WIRING THAT I HAVE PICTURES OF, UNSURE OF EXACT WIRING, BUT IT CONNECTED TO THE WIRING TRAILER HITCH HARNESS. IT WAS APPARENTLY CLOSE TO CATCHING ON FIRE. SINCE I OWNED THE VEHICLE OTHER ODD ELECTRICAL ISSUES HAVE HAPPENED, INCLUDING BLOWN HEADLIGHTS AND BRAKE LIGHTS ON ABOUT 8 OCCASIONS. I ONLY FOUND ONE RECALL RELATING TO THE TRAILER HITCH WIRING HARNESS #16V862000 HOWEVER IT DOES NOT INCLUDE MY YEAR VEHICLE. IN MY OPINION, THIS IS A VERY UNSAFE CONDITION AND SAFETY CONCERN THAT KIA NEEDS TO RESEARCH FURTHER FOR POSSIBLE OTHER RECALLS.

Mileage: 120,000

WHEN YOU PUT THE KEY IN THE IGNITION TO START THE CAR,IT HAS POWER BUT WILL NOT START YOU HAVE TO KEEP ON TURNING THE SWITC UNTIL IT INGAGES OR PUT YOU FOOT ON THE BRAKE WHILE THE IGNITION SWITCH IS ON AND TAKE IT OUT OF PARK AND PUT IT IN GEAR THEN PUT IT BACK IN PARK AND IT WILL CRANK.THIS IS ALWAYS WHEN YOU FIRST CRANK IT .IT IS ALWAYS SITTING STILL.

Mileage: 12,895

VEHICLE FREQUENTLY WILL NOT START AND A MESSAGE POPS UP SAYING: " BATTERY DISCHARGE WARNING" "PLEASE USE THE SYSTEM WHEN THE IGNITION IS ON". IT TAKES ANYWHERE BETWEEN 10-20 MINUTES BEFORE THE CAR FINALLY STARTS. KIA SAID THEY DIDN'T KNOW WHAT IT WAS, BUT IT HAS HAPPENED AGAIN TODAY.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE SEIZED WHILE DRIVING 80 MPH. THE VEHICLE WAS TOWED TO A DEALER (THE KIA STORE, 5325 PRESTON HWY, LOUISVILLE, KY 40213, (888) 214-1809) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN THE DEALER REPLACING THE PART. IN ADDITION, THE DEALER REPLACED THE IGNITION SWITCH PER AN UNKNOWN RECALL. THE CONTACT HAD TWO KEYS AND THE DEALER LATER PROVIDED ONE KEY, STATING THAT THE CONTACT WOULD NEED TO PAY FOR THE SECOND KEY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AIRBAG SAFETY INDICATOR LIGHT REMAINS ON WITH PASSENGER SITTING ON THE SEAT: AT 80,000 MILES I STARTED HAVING PROBLEMS WITH MY PASSENGER AIRBAG SAFETY INDICATOR LIGHT. WHEN THE SEAT IS OCCUPIED, THE WARNING AIRBAG LIGHT, COMES ON AND REMAINS ON. I CONTACTED KIA AND WAS TOLD IT WAS NO LONGER UNDER WARRANTY. THIS HAPPENED AT FIRST FOR A LONG PERIOD OF TIME, AND NOW IT APPEARS TO BE HAPPENING INTERMITTENTLY. SHORT IN THE ELECTRICAL SYSTEM. SINCE 60,000 MILES I HAVE HAD A SHORT IN THE ELECRICAL SYSTEM OF MY VEHICLE. I HAVE TAKEN IT TO 2 DIFFERENT PLACES TO HAVE IT INVESTIGATED AND NEITHER MECHANIC COULD TRACE THE CAUSE OF THE SHORT. I HAVE HAD BLOWN FUSES, NON-WORKING HEADLAMPS, FRONT AND BACK. NO ONE COULD FIND THE SHORT. I KEEP SPARE FUSES WITH ME AT ALL TIMES NOW, AND 100% OF THE TIME, THE RIGHT REAR BRAKE LIGHT IS NOT OPERATIONAL. I CONTACTED KIA CAR PROS IN CARSON, CALIFORNIA AND THEY TOLD ME THAT ANY WARRANTY COVERAGE HAD EXPIRED AT 60,000 MILES. DEFECTIVE AUTO LOCKS MY RIGHT REAR PASSENGER DOOR WILL NO LONGER OPEN AND WILL NO LONGER PERMIT INGRESS OR EGRESS INTO THE BACK SEAT. THE KEY FOB WILL TURN THE LOCKS TO THE OPEN POSITION BUT YOU STILL CANNOT OPEN THE DOOR UNDER ANY CIRCUMSTANCES. PERIODICALLY, THE DOOR LOCKS WILL GO CRAZY AND MAKE UP AND DOWN MOVEMENTS WHILE THE CAR IS BEING DRIVEN. OCCASIONALLY, THE RIGHT FRONT PASSENGER DOOR WILL LOCK AND NOT OPEN, BUT THEN IT OPENS. NOW THE RIGHT REAR PASSENGER DOOR IS PERMANENTLY STUCK IN THE LOCKED POSITION. KIA CAR PROS ALWAYS FINDS SOME EXCUSE FOR NOT REPAIRING THE DOOR UNDER WARRANTY. I BELIEVE IT IS DEFECTIVE AND THEY SHOULD BEAR THE EXPENSES.

I RECEIVED A RECALL LETTER #17V224 ON MY KIA. I RECENTLY TOOK IT BACK TO THE KIA DEALSHIP I LEASED IT FROM AND SERVICE DEPARTMENT RAN A TEST ON IT AND CHANGED THE OIL WHICH WAS CHANGED IN APRIL. I WAS ADVISE I NEED TO BUY A CABIN AIR FILTER OF $60.00. WHICH I CAN'T AFFORD BECAUSE I'M ON SHORT TERM ON MY JOB.I HAVE COMPLAIN ABOUT RATTLE NOISE FROM THE ENGINE AND SOUNDS FROM THE BEARING OR AXLE. I LATELY BEEN HAVING PROBLEMS WITH AIR BLOWING AND ONLY ONE AUX PLUG WORK. I ALWAYS HAVING TO GET TIRES FIX AND AIRED UP. MY SISTER WAS KILLED LAST YEAR IN A SUV THAT HAD A RECALL ON IT SAME AS MY KIA DOES AND THIS KINDY HAVE ME NERVOUS OF DRIVING MY KIA BUT THIS IS MY ONLY TRANSPORTATION. I ASKING FOR ANY HELP TO RESOLVE THIS I MAKE MY PAYMENTS AND NEED A RELIABLE RIDE FOR ME AND MY KIDS AND MOTHER.

MY 2014 KIA SORENTO AIRBAG WARNING LIGHT CAME ON WITHOUT BEING INVOLVED IN ANY SORT OF ACCIDENT. AFTER THAT THE CONTROLS ON THE STEERING WHEEL ALSO STARTED MALFUNCTIONING. THIS SEEMS TO BE A COMMON COMPLAINT OF KIA OWNERS.

Mileage: 112,000

I WAS DRIVING ON THE HIGHWAY AND WHEN I CAME TO A POINT WHERE I SLOWED ALL THE WAY DOWN MY ENGINE FROZE. LUCKILY IT RESTARTED BUT AS SOON AS IT DID THERE WAS THIS TERRIBLE SOUND LIKE A BIG ROCK WAS FLYING AROUND IN MY ENGINE. ALSO NO CHECK ENGINE LIGHTS CAME ON SO THERE WAS NO WARNING. ALSO THE A/C STOPPED WORKING ABOUT 1 YR AGO. I HAD FREON PUT IN AND IT STOP WORKING ABOUT 6 MONTHS AGO.

Mileage: 49,120

TL* THE CONTACT OWNS A 2014 KIA SORENTO. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO PROPERLY OPERATE THE HATCH AND WOULD OPEN OR CLOSE INDEPENDENTLY WITHOUT WARNING. ON ONE OCCASION, THE CONTACT HAD TO MANUALLY OPEN THE HATCH AND THE HATCH INDEPENDENTLY CLOSED. THE CONTACT SUSTAINED A HEAD INJURY DUE TO THE FAILURE. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

UNABLE TO QUICKLY READ SPEEDOMETER NEEDLE DURING DAYLIGHT, DUE TO LACK OF CONTRAST BETWEEN NEEDLE AND BACKGROUND, RESULTING IN DANGEROUS PERIOD OF EYES OFF ROADWAY TO DETERMINE ONE'S SPEED.

Mileage: 1,853

THE VEHICLE WAS IN MOTION. RANDOM BLIND SPOT BLINKING OR SOUND WHEN MAKING A RIGHT TURN. REPEATED VISITS TO STEVENSON KIA. SHOWED VIDEO OF PROBLEM. TECHNICIAN OBSERVED PROBLEM CASE #T3038955. DEALER SAYS THEY CAN,T DO ANYTHING TO SOLVE PROBLEM. SAFETY HAZARD WHEN MONITOR SOUNDS OR BLINKS WHEN THERE IS NO OBSTRUCTION

Mileage: 31,206

I WAS DRIVING 70 MPH DOWN HIGHWAY WHEN CAR SHUTDOWN AND STERLING LOCKED, UNABLE TO CONTROL VEHICLE. COME TO FIND OUT NEXT FEW DAYS IT WAS THE ACCELATOR THAT CAUSED IT. I HAD NO CONTROL AND ALMOST GOT KILLED BY A 18 WHEELER DRIVING IN NEXT LANE.

Mileage: 31,000

I LOVE MY 2014 KIA SORENTO, BUT FOR THE SPEEDOMETER NEEDLE. IT IS VIRTUALLY UNREADABLE DURING THE DAYTIME AND CONSTITUTES A SAFETY ISSUE WHEN THE DRIVER HAS TO TAKE HIS EYES OFF THE ROAD FOR SEVERAL SECONDS TO SEE HOW FAST HE IS GOING. THIS IS ESPECIALLY DANGEROUS ON A METROPOLITAN FREEWAY. THE LOCAL KIA DEALER (MESA, AZ) SAID THEY HADN'T HEARD OF THE PROBLEM AND, IN ANY EVENT, COULD NOT HELP AND REFERRED ME TO CORPORATE KIA. CORPORATE KIA REFERRED ME BACK TO THE LOCAL DEALER. I UNDERSTAND FROM INTERNET FORUMS DISCUSSING THIS ISSUE THAT, FIRST, I AM ONE OF MANY COMPLAINING ABOUT THIS SPEEDO-UNREADABLE ISSUE AND, SECOND, KIA CORPORATE IS INDEED AWARE OF THE PROBLEM (SEE CASE # [XXX], JUNE 10, 2013), BUT OFFERS NO RELIEF, OTHER THAN "THEY ARE WORKING ON IT." I AM TOLD KIA MAY HAVE RESOLVED THE ISSUE IN ITS 2015 MODEL (WHICH SEEMS AN ADMISSION OF FAULT), BUT THAT DOES NOT HELP ME AND OTHER OWNERS OF THE 2014 MODEL. IT SEEMS A SIMPLE FIX: REPLACE THE 2014 SPEEDOMETER UNIT WITH THAT OF 2015. OR, HECK, PAINT THE SPEEDO NEEDLE WHITE, INSTEAD OF THE EXISTING DULL RED ON A BLACK BACKGROUND. I RESPECTIVELY REQUEST THE NHTSA TO RESOLVE THIS SAFETY ISSUE, SOONEST. THANK YOU. :) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 1,800

NOVEMBER 6 2015 AT APPROXIMATELY 5:15 PM MY WIFE HAD AN ACCIDENT IN OUR CAR TOUR OF THE FRONT END TOOK IT TO THE REPAIR SHOP IN THE BODY SHOP AFTER 4 WEEKS WE GOT THE CAR BACK AFTER ONE DAY THE CAR CUT OFF AND WOULD NOT START AGAIN TOOK IT BACK TO THE DEALER HE SAID IT WAS THE FUEL PUMP THAT WASN'T COVERED BY THE INSURANCE BUT I DON'T UNDERSTAND THE CARD NEVER CUT OFF BEFORE THE ACCIDENT SO WHY DID HE CUT OFF AFTER THE REPAIR

CAR WAS PARKED IN GARAGE OVER THE WEEKEND, FROM FRIDAY 4PM TILL MONDAY 6AM, STARTED CAR SUNDAY NIGHT, BACKED OUT OF THE GARAGE TO PUT OUT THE TRASH FOR MONDAY PICKUP, PULLED THE VEHICLE BACK IN THE GARAGE AND SHUT IT OFF. MONDAY AT 6AM BATTERY WAS DEAD. NOTHING WAS LEFT ON OVERNIGHT IN CAR.

Mileage: 20,000

LEFT 2014 SORENTO SXL AT AIRPORT PARKING AND FLEW TO ANOTHER CITY FOR ONE WEEK. CAME BACK TO FIND VEHICLE WILL NOT START. BATTERY WAS DEAD. I SPRAINED MY BACK TRYING TO OPEN THE SUV TRUNK FROM INSIDE AS THERE WAS NO POWER AVAILABLE TO RELEASE THE TRUNK LOCK. FIVE (5) SIMILAR EVENTS HAVE HAPPENED TO ME, ONE OF THEM AT THE KIA DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO FIND THE CAUSE OF THE PROBLEM. IN RESEARCHING THE WEB, IT SEEMS TO BE A COMMON PROBLEM THAT KIA HAS NOT RESOLVED AND MANY PEOPLE ARE AFFECTED WITH BATTERY DRAIN WITHIN 3 TO 5 DAYS OF LEAVING THE CAR IN THE GARAGE. *TR

Mileage: 7,000

SPEEDOMETER NEEDLE IS IMPOSSIBLE TO SEE DURING SUNNY DAYS. THE NEEDLE IS TOO NARROW AND A POOR COLOR CHOICE FOR THE BACKGROUND. THIS IS DANGEROUS NOT KNOWING YOUR SPEED AND HAVING TO TAKE YOUR EYES OFF THE ROAD TOO LONG TO TRY TO READ IT. *TR

I BOUGHT A 2014 KIA SORENTO IN NOV. 2013. 2MONTHS I STARTED HAVING ISSUES WITH THE DOOR LOCKS NOT WORKING PROPERLY AND THE BLUE TOOTH. I TOOK IT TO THE DEALER FOR SERVICE AND TOLD THEM ABOUT IT AFTER 3-4 TRIPS AND BEING TOLD EACH TIME THAT THERE WAS NOTHING WRONG THEY FOUND THAT THE RADIO SYSTEM WAS BAD. STILL NOTHING WRONG WITH THE DOOR LOCKS NOT UNLOCKING. THEN A FEW WEEKS LATER I STARTED HAVING PROBLEMS WITH IT STARTING, AGAIN 3-4 TRIPS OF BEING TOLD NOTHING WAS WRONG THEY SAID YOU HAVE A BAD BATTERY! I STARTED GETTING A WARNING FROM THE UVO SYSTEM IN NOVEMBER 2014 THAT I HAD A TRANSMISSION ISSUE TOOK IT TO THE DEALER AND EVEN THOUGH A TECHNICIAN SAW THE WARNING ON THE SCREEN AND THAT THE ENGINE LIGHT WAS ON THEY SAID THE GAS CAP MUST HAVE BEEN ON WRONG CAUSING THE WARNING AND THE TRANSMISSION TO STALL AND BE SLUGGISH, ALONG WITH CAUSING THE BLUETOOTH NOT TO RESPOND, AUTOMATIC DOOR LOCKS NOT TO RELEASE,BACKUP CAMERA BEEPS WHEN THERE IS NOTHING BEHIND ME, THE AUTOMATIC WINDOW ON THE DRIVERS SIDE TO NOT ROLL UP. IT WAS FOUND THAT THE TRANSMISSION WAS GOING OUT AND WAS REPAIRED AT THE NICHOLASVILLE STORE, HOWEVER IT HAS NOT TAKEN CARE OF THE ISSUES, THE DOORS WILL NOT UNLOCK AND THE UVO SYSTEM CONTINUES TO SEND EMAILS TO THE DEALER THAT THERE IS AN ISSUE. I HAVE ALSO HAD TO REPLACE A HEAD LIGHT BULB, BRAKES ARE RUBBING. I HAVE SPOKEN WITH THE KIA CORP ANALYSTS SPENCER WITH NO RESULTS AT THIS POINT. I HAVE SPOKEN WITH THE GENERAL MANAGER OF THE NICHOLASVILLE KY DEALER DURING OUR CONVERSATION HE SAID TO ME TO BRING MY CAR TO THE DEALER THEY WOULD BE GLAD TO CHECK IT. I ASK IF THERE WAS ANY WAY WE COULD WORK SOMETHING OUT SO THAT THEY COULD COME TO ME AND GET THE CAR. I EXPLAINED TO HIM THAT I DO NOT FILL SAFE IN THE VEHICLE AND THAT I AM AFRAID FOR MY KIDS SAFETY, ON 1/20/15 I WAS IN AN ACCIDENT WITH IT. *TR

Mileage: 4,873

WE CANNOT EASILY READ THE SPEEDOMETER IN DAYLIGHT. IT IS VERY DIFFICULT TO DETERMINE THE SPEED AT WHICH WE ARE DRIVING. THIS IS A SAFETY ISSUE. I DISCUSSED IT WITH THE KIA DEALERSHIP RIGHT AFTER WE PURCHASED THE VEHICLE AND THEY SAID THERE WAS NOTHING THAT CAN BE DONE. THE SPEEDOMETER NETTLE IS A RED LED ON WHITE NUMBERS WITH A BLACK BACKGROUND. WE CAN SEE THE NETTLE AT NIGHT BUT WE HAVE TO STARE AT IT FOR A LONG TIME TO BE ABLE TO SEE IT DURING DAYLIGHT HOURS. OBVIOUSLY, IT IS UNSAFE TO STARE AT THE SPEEDOMETER FOR A LONG PERIOD OF TIME WHILE DRIVING. IT IS ALSO UNSAFE TO NOT KNOW THE SPEED AT WHICH WE ARE DRIVING. WE SENT A LETTER TO: CONSUMER ASSISTANCE CENTER KIA MOTORS AMERICA, INC. P.O. BOX 52410 IRVINE, CA 92619-2410 THEY CALLED AND SAID THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. TAKING YOUR EYES OFF THE ROAD AS LONG AS IT TAKES TO DETERMINE THE SPEED IS AT LEAST AS LONG AS IT WOULD TAKE TO READ OR SEND A TEXT MESSAGE WHICH IS VERY UNSAFE. WE HAVE ANOTHER CAR WITH A WHITE NETTLE ON A BLACK BACKGROUND AND IT IS VERY EASY TO READ. WE HAVE HAD OVER 20 CARS IN OUR LIFETIME AND HAVE NEVER HAD ONE WITH A SPEEDOMETER THAT IS THIS DIFFICULT TO READ. *TR

Mileage: 1,000

APPROXIMATELY 5 SECONDS AFTER THE VEHICLE IS INITIALLY PLACED INTO REVERSE GEAR, AND WHILE THE VEHICLE IS LIKELY ALREADY IN REVERSE MOTION, THE BACKUP CAMERA GOES BLACK FOR 2-3 SECONDS (AND CONSEQUENTLY, THE DRIVER IS BLIND) WHILE THE CAMERA IS APPARENTLY SWITCHING ON THE GUIDE LINE OVERLAYS. *TR

Mileage: 7,250

TL* THE CONTACT OWNS A 2014 KIA SORENTO. UPON STARTING THE VEHICLE, THE GEAR WAS SHIFTED INTO REVERSE AND THE ENGINE REVVED WHEN THE CONTACT LIGHTLY DEPRESSED THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE BACKED INTO A STEEL POST. THE FRONT PASSENGER HAD TO HELP THE CONTACT SHIFT THE GEAR INTO NEUTRAL IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. SUDDENLY, THE VEHICLE ACCELERATED FORWARD INTO A FIELD AT A HIGH RATE OF SPEED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PRESS THE IGNITION START BUTTON IN ORDER TO STOP THE VEHICLE. THE CONTACT SUSTAINED MINOR ANKLE INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A MANUFACTURED ELECTRICAL CORD THAT WAS CONNECTED TO THE ACCELERATOR, WHICH MAY HAVE CAUSED THE FAILURE. THE FAILURE CODES DID NOT ILLUSTRATE THAT THIS WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 12,900. UPDATED 12/01/14*LJ *AS

Mileage: 12,900

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". THIS IS A MAJOR SAFETY FLAW AS ONE CANNOT READILY DETERMINE THEIR SPEED WITHOUT TAKING THEIR EYES OFF ROAD FOR TOO LONG A PERIOD OF TIME. IN ITS CURRENT STATE THIS CAR IS UNSAFE TO DRIVE. CAN NOT SEE THE SPEEDO WHEN DRIVING IN DAYLIGHT OR BRIGHTLY LITE AREAS. *TR

Mileage: 200

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DIGITAL SPEEDOMETER NEEDLE WAS VIRTUALLY INVISIBLE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5.

Mileage: 5

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE SPEEDOMETER NEEDLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE NUMBERS ON THE SPEEDOMETER WERE TO SMALL TO READ. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 0. THE CURRENT MILEAGE WAS 3,000.

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". THIS IS A MAJOR SAFETY FLAW AS ONE CANNOT READILY DETERMINE THEIR SPEED WITHOUT TAKING THEIR EYES OFF ROAD FOR TOO LONG A PERIOD OF TIME. IN ITS CURRENT STATE THIS CAR IS UNSAFE TO DRIVE.

Mileage: 150

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, A STRONG BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE DRIVER EXITED THE VEHICLE. IN ADDITION, SMALL FLAMES IGNITED FROM THE REAR TRAILER HITCH WIRING HARNESS AND DRIVER'S SIDE TAIL LIGHT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWENTY DAYS AFTER THE NEW TRAILER HITCH WAS INSTALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

I CANNOT SEE THE SPEEDOMETER NEEDLE ON .BRIGHT DAYS. I FOUND MYSELF STARING AT THE SPEEDOMETER TRYING TO SEE MY SPEED FOR WAY TOO LONG ( 4 SECONDS OR MORE). IT IS EXTREMELY DIFFICULT TO SEE THE NEEDLE AS IT IS A 1/2INCH DARK RED TIP AGAINST A DARK BLACK BACKGROUND. IF THERE IS ANY AMBIENT LIGHT STRIKING THE INSTRUMENT CLUSTER AT AN ANGLE, THE REFLECTION MASKS MY ABILITY TO SEE THE NEEDLE. NOT HAVING AN ACCURATE INDICATION OF MY SPEED OR STARING AT THE SPEEDOMETER FOR TOO LONG OF A TIME IS A VERY DANGEROUS SITUATION. THE DEALER SAID THERE IS NOTHING HE CAN DO AS THE MANUFACTURER WILL HAVE TO CORRECT THE PROBLEM. *TR

Mileage: 300

IN BRIGHT SUNLIGHT IT IS EXTREMELY DIFFICULT TO SEE THE SPEEDOMETER NEEDLE. THE NEEDLE IS DARK RED AGAINST A DARK BLACK BACKGROUND. ADDITIONALLY IT IS ONLY ABOUT 1/2" IN LENGTH. IF THERE IS ANY AMBIENT LIGHT STRIKING THE INSTRUMENT CLUSTER AT AN ANGLE, THE REFLECTION MASKS THE ABILITY TO SEE THE NEEDLE. NOT HAVING AN ACCURATE INDICATION OF YOUR SPEED IS A VERY DANGEROUS SITUATION. *TR

Mileage: 1,000

CAN NOT SEE SPEEDOMETER IN DAYLIGHT, INDICATOR TOO DIM. *TR

Mileage: 1,100

SINCE BUYING THE 2014 KIA FWD 4-CYL VEHICLE, I HAVE HAD ABOUT 5 INSTANCES WHERE THE CAR WOULD NOT START AFTER I PRESSED THE BRAKE PEDAL AND THEN THE IGNITION SWITCH. KIA AND HYUNDAI HAD BRAKE SWITCH ISSUES IN MODELS CIRCA 2011 AND EARLIER, BUT I COULD NOT FIND ANYTHING ABOUT WHETHER KIA FIXED THE PROBLEM IN SUBSEQUENT MODEL YEARS. DURING MY INCIDENTS I HAVE REPEATED THE ABOVE STEPS TRYING TO START THE NON-RESPONSIVE VEHICLE UNTIL IT INEXPLICABLY STARTED UP; TOOK OVER 10 RE-TRIES EACH TIME THIS PROBLEM OCCURRED. I AM TAKING THE VEHICLE INTO THE DEALER ON MONDAY 11/4/13 ASKING THEM TO FIX THE PROBLEM. *TR

Mileage: 4,200

THE SPEEDOMETER NEEDLE IS A SMALL RED LINE WHICH IS INVISIBLE IN EITHER SUNLIGHT OR WITH DRIVER WEARING SUNGLASSES. THERE IS NO WAY TO SEE WHAT MY SPEED IS. ESPECIALLY A PROBLEM SETTING CRUISE CONTROL AS I HAVE TO REMOVE MY GLASSES, TAKE MY EYES OFF THE ROAD, TO SEE HOW FAST I AM GOING IN ORDER TO SET THE CRUISE CONTROL. THIS ISSUE IS WELL DOCUMENTED ON KIA SORENTO FORUMS. PLEASE REQUEST KIA COME UP WITH A SOFTWARE UPDATE TO CHANGE THE COLOR OR INTENSITY OF THE SPEEDOMETER NEEDLE. *TR

Mileage: 6

TL* THE CONTACT OWNS A 2014 KIA SORRENTO. THE CONTACT STATED THAT HE COULD SEE THE SPEEDOMETER NEEDLE. THE CONTACT STATED THAT THE NEEDLE WAS THE WRONG COLOR AND IT MADE IT DIFFICULT TO DETERMINE THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180.

Mileage: 180

CPSC:X1380106A. 2014 KIA SORENTO. CONSUMER STATED THE CONCERN IS NOT BEING ABLE TO READ THE ELECTROLUMINESCENT SPEEDOMETER IN THE DAYLIGHT. *LN THE CONSUMER STATED IT WAS DIFFICULT TO SEE HOW FAST HE WAS GOING. THE SUNLIGHT GLARE MADE IT NEARLY IMPOSSIBLE TO SEE AND IT REQUIRED HIM TO TAKE HIS EYES OFF THE ROAD FOR UP TO FIVE SECONDS.