2014 KIA SORENTO Structure Problems

156 complaints about Structure

156
Complaints
0
Crashes
2
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (156)

Sep 7, 2025

paint is falling off in large sheets could be a safety issue, been reported to the dealership, and no warning. I feel this is a real safety issue because it comes off in large sheets could cause and issue on the highways for flying debris

Jul 25, 2025

First off, we love the KIA Brand of vehicles. This is our fourth Kia. We also presently own a 2010 Optima with white paint and no peeling issues. Our Sorrento is currently showing (as of today) 133418 Miles. Sad to say that this is the only KIA we have ever owned with this very defective paint issue. Several months ago, I started to see several other 2014 Sorrento with the same peeling paint issues, so it wasn't just our vehicle. Your company is in the business of producing sophisticated and desirable vehicles designed by engineers who can cover all the bases in the manufacturing process. With the exception of this faulty paint issue, KIA has achieved this goal. I can only hope that KIA recognized this paint failure early and will go on to the next design phase. 1n my humble opinion, if KIA wants to keep growing the company brand they need to work like crazy to get to the next level in the paint process. Buyers want to have confidence that things as simple as a paint job will have a long life. In­teresting when you look at very old vehicles for sale and the owners say this is the original paint. Thus, my question is how will KIA remedy this issue with both current and future model owners? l await your reply. I hope KIA will share a disclosure that is fundamental and not try to hide or mislead.

Jul 25, 2025

First off, we love the KIA Brand of vehicles. This is our fourth Kia. We also presently own a 2010 Optima with white paint and no peeling issues. Our Sorrento is currently showing (as of today) 133418 Miles. Sad to say that this is the only KIA we have ever owned with this very defective paint issue. Several months ago, I started to see several other 2014 Sorrento with the same peeling paint issues, so it wasn't just our vehicle. Your company is in the business of producing sophisticated and desirable vehicles designed by engineers who can cover all the bases in the manufacturing process. With the exception of this faulty paint issue, KIA has achieved this goal. I can only hope that KIA recognized this paint failure early and will go on to the next design phase. 1n my humble opinion, if KIA wants to keep growing the company brand they need to work like crazy to get to the next level in the paint process. Buyers want to have confidence that things as simple as a paint job will have a long life. In­teresting when you look at very old vehicles for sale and the owners say this is the original paint. Thus, my question is how will KIA remedy this issue with both current and future model owners? l await your reply. I hope KIA will share a disclosure that is fundamental and not try to hide or mislead.

Feb 13, 2025

I have a problem with the paint on the car; it keeps falling off by itself, and I tried to contact the Kia dealer for this issue, but they said to report here to you.

Jul 10, 2024

Paint has peeled off and continues to peel off from many places on the vehicle. One large spot is on top where no debris from the road hits. Since this has started it has only gotten worse. I believe the entire car will be paint free if this situation is not rectified. Currently there are five different locations where the paint has peeled off. Color of my vehicle is Snow White Pearl.

Jun 29, 2024

My vehicle's SNOW PEARL WHITE paint is flaking off in large chunks on the windshield pillars (both sides), as well as chipping all over the body. The chipping began in 2018 (2 years after purchase) and the large chunks began in 2022. Paint chunks have flown off my car while driving on the highway. Missing paint is now leading to the body of the car rusting. My car is available for inspection. The dealership has inspected the problem and informed me I am not the first person they have encountered with this same problem. It is specifically common with SNOW PEARL WHITE PAINT. Bubbles are forming under the paint in other spots now, and I am worried about the possibility of it coming off in larger chucks on the hood- which could possibly create a projectile/vision obstruction. I have provided photos to the manufacturer in 2022 and started a case number. I have not heard back since.

Jun 28, 2024

I have a 2014 Pearl White Sorento SX. After washing my car recently, two area showed up that have started to delaminate. I talked with my insurance company who came out and told me there are known problems with especially the Pearl White on Kia Sorento so they wouldn't cover anything. Unfortunately those two areas are spreading and three new areas are cropping up. Based on what I've learned since the insurance company informed me of the problem, other Pearl White Sorento owners (2014 and other years) are experiencing continuing delamination. It seems highly likely the delamination will only continue to get worse which will severely impacts the value of the car. I spent several thousand getting an extended warranty that is still good through 125000 miles, with the thought that, in addition to providing protection from a significant problem with the car (e.g., engine, transmission, etc.) it would also increase the value when I decide to sell. The warranty does not cover paint (I don't believe any extended warranties do). I am sure that I've now lost 25-50% of the value of the car which is very, very upsetting. I haven't contacted the dealer I had been going to because they let me drive my car off the lot after servicing it and they forgot to put oil in. Thank god I had an inspection appointment the next with a local shop who showed me the problem. The paint problem is obviously a latent defect. I believe Kia should take responsibility for the problem, but I am fairly sure they won't unless there is a recall. So I am hoping that with enough complaints a recall will be issued. Thank you for your time taking my complaint.

Apr 8, 2024

The paint on the body of the car is chipping, and peeling away. There are large patches of paint missing. While driving down the road paint falls off. The paint comes off randomly; allowing the environment to be affected. There is rust forming on the locations the paint, and primer have peeled away at. The vehicle has not been inspected at this time. No symptoms until the paint, and primer started coming off in chunks. I have seen several other 2014, white, Kia Sorentos with paint and primer peeling up. As well as I have found several others online experiencing the same exact issue.

Mar 13, 2024

pearl white paint peeling off with less than 100k miles.

Jan 27, 2024

I left my car outside in a light rainstorm while at work. When I arrived back at my car I noticed something off about my paint, I soon discovered it was a water bubble in my paint, this caused my paint to fall off leaving my vehicle with a large chunk of missing paint.

Jan 16, 2024

Snow White Pearl paint bubbles and has peeled away from body of SUV around window shield. 2014 Kia Sorento with 60,000 miles on it.

Jan 16, 2024

Paint falling off like paper. Kia used defective paint and knows it. Whole car needs to be repainted with different non defective paint!

Jan 13, 2024

White paint is peeling rapidly and exposing the primer

Nov 6, 2023

paint is pealing on car this is third time kia gave 1,800.00 dollars to have previous pealing paint repaired then pealed again on rear of roof now on drivers side pillar about 1 ft strip blew off cant locate date kia reimbursed me 1st time 2nd time 2022 3rd time 11 5 23

Oct 6, 2023

It appears there are numerous people with the same issue with the pearl white paint on the 2014 Kia Sorento, paint bubbling and coming off in chunks. Kia should be ashamed of themselves for doing this to consumers. This is a DEFECT and needs to be rectified immediately. I received quotes for the car to be completely painted and it was from $9,000 to over $12,000. This is more than outrageous. I bought my car BRAND NEW. Cars are very expensive and now my resale value has diminished tremendously. Kia dealership could care less as well as corporate. If it was within the 36,000 miles you might get help, but anything over that, TOO BAD!!! I will NEVER purchase another vehicle from Kia. I wish someone would start a class action lawsuit against Kia because this is immoral to say the least. FINALLY: The car is even worse than the pictures I uploaded for this complaint, and I filed a complaint with Kia and they won't address the problem with the paint. I have all my e-mails with them. I was able to upload some current pictures as well.

Sep 27, 2023

The contact owns a 2014 Kia Sorento. The contact stated that while the engine hood was opened and raised, the hydraulic hood lift struts failed causing the hood to close down onto the contact's right hand. The contact's hand was trapped under the hood for approximately 30 minutes before help arrived. During the incident, the contact sustained a bruised right hand which did not require medical treatment. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 30,000.

Mileage: 30,000

Sep 7, 2023

I have a Kia 2014. Sorento, Snow White mother-of-pearl. In the summer of 2019, I first noticed paint peeling (or what bodyshops call delamination) on the windshield frame. My paint started peeling off in a tiny spot, it looked like a tiny chip of paint the size of a piece of rice, but quickly started flakes all over the body. The dealership says that this is not cover a warranty, since I am not the first owner

Aug 21, 2023

At first, I thought it was due to normal wear on the vehicle. And would need a touch of paint job. I started seeing other vehicle with the same areas of paint issues on the road as mines. 2014 Kia Sorento LX - Pearl White paint peeling around windshield and off hood. Bubbles started forming form under paint and paint blisters and peels away quickly in large chunks from vehicle. Went to dealership and they told me paint is only under warranty for 36k miles, but after seeing all the complaints online with white Sorento, I realized there is a problem with KIA paint. However, they suggested calling Kia directly. When calling them they have no recall for this paint issue that has been caused by a defect in the paint that for some reason happens after their 36k miles warranty.Kia neeed to fix this issue.

Aug 6, 2023

Paint is peeling off of my Kia

Jul 10, 2023

The body of vehicle has paint chipping away in large pieces for no apparent reason. The color is a pearl white

Jul 9, 2023

My kia Sorento is severely peeling paint. it comes off in chunks. Since it has starting peeling above the passengers side door, it has not stopped. I saw that several other people have had this complaint and Kia has not fixed it yet. Kia will not agree to fix the paint job. My car has a SWP color on it and won’t stop peeling.

Jun 8, 2023

The Paint above the front windshield is chipping and continues to get worst with rust and paint. I've seen multiple Kia Sorento just like my model with the same issue. My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over. KIA SORENTO SNOW WHITE PAINT PEELING CHIPPING AND DELAMINATION. I believe the ENTIRE kia needs to repainted and fixing one spot is not the solution!! This includes the top of the car and racks on top, Mine are silver and peeling .

May 17, 2023

The paint is peeling off of the car. My safety is not at risk but this is a serious manufacturer defect. The defect has been confirmed by the dealer but they are now refusing to repair the paint. The pint has been inspected by auto repair shops and it is called delamination where the paint peels off the primer in sheets. There were no warnings but the paint began peeling in 2018.

May 12, 2023

Paint is flaking off.

May 7, 2023

The paint is chipping significantly in the area on both sides of my windshield and starting to continue down into the rest of the car. I have a snow white car and my research has shown this make, model, year and color has been reported of having the same problems. It really affects the look of the car. This paint chipping has been going on for the last 5 years or so. I purchased this vehicle used but in 2014 and it is a 2014 so I've owned it for 9 years and it continues to get worse and worse.

Apr 10, 2023

I have not had my car a year and the seatbelt light came on 2 days ago. I am keeping the services up and all of these things were supposedly passed during the inspection before I purchased my car. Also, the paint is peeling off the car. There are so many cars that has peeling paint when passing. Paint should not peel like that. I've never had this problem with any car I have purchased.

Apr 8, 2023

I own a 2014 Kia Sorento that the peeling is rapidly peeling off ( or what the body shops call Delamination ) . My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over. The vehicle is hand wash and the peeling continues, any water pressure continues to peel the paint including natural weather rain conditions. Mileage of vehicle is 113,000. This is very upsetting as you can wash the vehicle weekly or as needed as it would in race the delamination.

Mar 14, 2023

Delamination of body paint

Mar 6, 2023

The paint peeling is seriously dominate in PEARL WHITE and that needs to be addressed!! We have seen peeling in other colors as well. We want this to lead to a investigation.

Feb 27, 2023

Paint is delaminated and pealing off. Paint type Pearl Snow White. After researching online it seems this is happening to hundreds of 2014 Kia Sorentos.

Feb 25, 2023

Paint on the vehicle is delaminating. Starting on the hood an "A" pillars. It is the snow pearl color and is a wide spread problem.

Feb 3, 2023

Paint peeling on hood. Does not look like it came from a stone chip.

Jan 31, 2023

The Snow white pearl paint on my 2014 Kia Sorento has started de-laminating and peeling. It became noticeable on the driver's side door post, which has peeled and grown to a substantial area since I first noticed it. Smaller areas can also be identified on the back bumper, the hood, and several other panels of the vehicle. The vehicle is available for inspection upon request. The problem has been confirmed by a certified body shop (Caliber Collision in Happy Valley Arizona). Please contact for additional details if needed. Attached photos are of the damage as of 1/30/2023. Paint condition continues to deteriorate and more photos will be available tracking the progression of the de-lamination.

Jan 19, 2023

I have the Pearl White color and it is peeling off everywhere! My hood is almost completely gone and it’s now starting to chip on the side near the drivers door. It started off as little chips but now it is in clumps. Somebody told me it was delaminating and a ton of other pearl white kia drivers are reporting this.

Nov 28, 2022

2014 KIA Sorento; at 80775 miles the passenger side pillar by the front windshield the Pearl White Paint has peeled off. There was no impact. The paint code is SWP. I see that this is a wide-seen condition of this paint color; Pearl White with the KIA vehicles. I can see other spots on the car that appear to be weak and ready to peel.

Nov 5, 2022

Paint chipping Delamination On the pillar of the suv! I painted once on the driver side now the passenger side is peeling. Defective

Oct 30, 2022

Began in august as a minor paint chip to rain. Has continued to progress and flake off more, to now triple the size within three months on the drive side door panel. Chipping has now began on the hood as well. Was informed that this is paint delamination due to poor adhesion of paint.

Sep 22, 2022

The paint is delaminating . It is peeling off down to the primer. This is a know problem with Kia. The Kia service manager stated Kia would not make good for the repair stating it has been more the 36 months and the warranty has expired. A heavy rain furthers the peeling. Under the right circumstance in the rain with the peeling sticking to the windshield could cause limited vision during driving and could be hazardous.

Aug 24, 2022

We have a 2014 Kia Sorento SLX Pearl white and the paint first started coming off in the front on the hood and bumper cover which we had repaired for a ridiculous amount of money. The body shop said it would be cheaper to just order a new bumper cover and paint it instead of stripping away all the paint on the old one and then painting due to the amount of labor hours required to do so. I have the bill. Then It started coming off around the door/pillar area on the driver side which we then paid again to have repaired. Now as of this week a large piece of pain has just peaked away around the size of a dollar bill on the passenger side pillar above where the door closes into. This is ridiculous that for no reason the paint is just coming off in large sections without any manipulation at all. If it's not fixed( whole vehicle being painted) the paint is just going to keep coming off until their is nothing but bare metal. I should not have to keep having all these place repaired and matched up each time more comes off. Kia should be responsible for getting this repaired.

Aug 20, 2022

Several spots of paint peeling off of the vehicle, all mainly around the windshield area on the top and sides as well as a few spots on the hood

Aug 18, 2022

The paint is pealing around the front door pillars, on the hood and on top in the back of the car. The paint has started to bubble on both sides of the car just behind the back doors. In the attached pictures I try to point out several of them but not all. I have seen so many Kia's with the same peeling issues around town and online.

Aug 3, 2022

2014 Kia Sorento in Snow White Pearl. PAINT FAILURE The paint is rapidly delaminating from the hood and rails, as well and new areas on the back of the vehicle. The bare metal is exposed. It is beginning to rust. This began in 2019 at around 80k miles. I've reported it to 3 different dealerships and all have dismissed my complaints, citing the expired factory warranty. This is a known issue and Kia is not addressing it.

Jul 31, 2022

The body is experiencing rapid delamination and paint pealing. The paint color is pearl white. The problem began in May 2019. At first, the roof began to peal and now the a-post is pealing on the driver's side. It leaves the bare metal exposed.

Jul 28, 2022

Paint delamination at multiple locations from manufacturing defect(s) not man made or acts of nature damage

Jul 25, 2022

Purchased 2014 Pearl White KIA Sorento LX 4/2014. 4/2017 - paint bubbled and chipped on left A pillar. Dealer repaired paint under warranty. 12/2018 - paint continued to bubble and chip on hood and roof. Took to dealer but told would not cover under warranty. Complaint not noted on invoice 7/2020 - paint repaired on left A pillar in 2017 started chipping again. 1/2022 - 13"x3.5" paint section on right A pillar came off. Paint chipping on roof racks. 6/2022 - right front fender bubble and chip. Dealer/Service center - Southwest KIA Round Rock has repaired and looked a paint issue as noted above. The areas where the paint has chipped and not repaired by KIA is rusting due to metal exposure to environmental elements. The rust will weaken the body of the vehicle if not repaired immediately. No warning or messages for this problem.

Jul 15, 2022

Paint peeling

Jul 12, 2022

The pearl white paint is peeling off the vehicle on the hood and all around the windsheild.

Jul 9, 2022

Paint peeling left and right sides of front windshield. Front of car.peeling in spots where rocks have hit and left back passenger side large piece paint peeling Started with a very small spec. Continuing to peel

Jul 1, 2022

The paint has chipped off in spots all over the vehicle.

Jun 25, 2022

Paint is chipped and peeling. Snow white pearl.

Jun 9, 2022

ON MY 2014 KIA SORENTO , THE PAINT HAS PEELED, IS PEELING SO BAD, THAT IT IS EMBARASSING TO EVEN DRIVE THE VEHICLE. THIS STARTED ABOUT 4 YEARS AGO . AT THAT TIME, IT STARTED ON THE HOOD, OVER THE DRIVERS SIDE. TOOK IT TO THE KIA PLACE, AND THEY TRIED TO SAY IT WAS BECAUSE THE VANITY LIGHT MIRROR HAD BEEN LEFT ON OVER NIGHT. THE NEXT VISIT WAS WHEN IT WAS PEELING ALL OVER THE CAR. THEY OF COURSE SAID, IT WAS OUT OF WARRANTY. MY CAR HAS ABOUT 75,000 MILES ON IT.

Jun 7, 2022

I have a Pearl White 2014 Kia Sorrento that I bought used with approximately 50,000 miles from Rick Case Kia in Sunrise, Florida. It has 117,000 miles on it today and multiple parts of the paint that is peeling on the hood and roof. I noticed the first paint defect when I bought it, which was on the roof (This is where to largest peel is now). I didn't think too much about it because it was small. I have had lots of trouble with this vehicle like engine failure and wheel hub failure. Then at around 65,000 miles, I noticed that the roof paint had peeled more to be 2 to 3 inches in size. I then called Wallace Kia in Stuart, FL to request a covered repair and they told me that my paint warranty had expired. Since then the paint has continued to peel with exposed rusted metal with some paint defects to be the size of my hand.

Jun 6, 2022

Paint is sliding off vehicle Pearle White drivers side, side window frame & top above window. I see many others have made complaints on those issues. Yes this vehicle is 8 years old, but is kept in a garage in the winter, I have never had a problem with other vehicles like this & have them beyond 10 years.

Jun 2, 2022

Vehicle is experiencing paint adhesion failure

May 27, 2022

Paint chipping/flaking off driver side pillar...over 4-5 inches in length

Apr 24, 2022

I was informed to report the incidence of paint chipping on this form, although it is not a safety risk. From the images I upload you can see 2 years ago (4/23/2020)there were a couple of small areas of paint chipping where the windshield meets the roof of the car. These areas to my knowledge had no previous damage to them. There are/were a couple areas where there were minor dents (not pictured) which over the years began to peel as well. However just in the last few months (mainly over the winter) those small areas and new areas of peeling have started and grown at an enormously fast rate. I'm afraid to bring my car to a car wash now as it may chip more paint away. When doing research about this model and year trying to find out how to fix this problem I found a forum called Kia-forums.com as well as a facebook group all about the snow white pearl peeling and chipping delimitation problem. While not a safety risk, this is a risk of rust becoming a problem and something I'm very concerned about not only because I plan to keep this car for a long while but if I decided to sell it or trade it in my car is now going to sell for less. As an 8 year old car I understand wear and tear is natural but this is not a natural occurrence and I hope Kia will find a way to recall these cars and fix the paint delamination problem.

Apr 23, 2022

The paint on my pearl white Sorento began delaminating or peeling off in sheets on the A bars on both sides of my windshield October 2020. Lots of rust beginning as a result. Auto body shop had never seen anything like it. I did not attempt repair bc of expense and uncertainty that a spot repair would be insufficient if it were to continue in other areas. Out of warranty due to age of vehicle.

Apr 3, 2022

2014 pearl white Kia sorrento is peeling paint everywhere. It shouldn’t be doing that and it’s an inferior paint that seems to be a major problem.

Mar 31, 2022

Pearl white paint is peeling on the hood, roof just above windshield and side molding next to the windshield. Small chips quickly turn into large areas from rain. All areas were small when I purchased the vehicle in Summer of 2021.

Mar 29, 2022

Paint is peeling off of door.

Feb 28, 2022

The white paint on this vehicle is delaminating and peeling off in several spots, mostly on the hood door frames and the roof.

Feb 24, 2022

After about 59,000 miles I noticed that the paint on my vehicle began to bubble and chip then rapidly began peeling off. Over the years this has gotten progressively worse and has now moved to different parts of the vehicle. I have included images of the vehicle and all of the locations it is peeling. I also included an image of water pooling between the paint and vehicle. This is a great concern as my vehicle is still is continuing to peel and the entire paint job is now compromised and leading to rust and damage to the body. The various parts of the vehicle that are peeling are the roof, the driver and passenger sides above the windows, as well as now the diver's side fender. Pretty soon my entire vehicle is no longer going to be white but rather be rust colored. This is unacceptable and needs to be fixed as this is not normal for a vehicle's paint to peel this quickly and in giant pieces.

Feb 6, 2022

Paint is falling off in chunks for no reason. This poses a risk to other drivers who may be negatively impacted by chunks flying off of the vehicle.

Feb 1, 2022

The paint started peeling off of my car. My car is almost always parked in my garage, especially since I began working from home in March 2020. It is rarely exposed to the elements. Nothing hit or bumped my car. All of a sudden, a huge patch of paint is missing.

Jan 27, 2022

My paint has been peeling off my car the year after I got it an iwas told to contact Kia by one of my coworkers when I worked for Kia and was told because I own my car I have to pay for it out of pocket and that is not right. It is a defective paint job done on all pearl white kia's. All the paint peels down to primer and they tried to tell me it was from rocks or pebbles and that is false as well it is with all kia's and it needs to be fixed asap.

Jan 19, 2022

Paint delamination occurring on body of vehicle.

Jan 4, 2022

Snow White Pearl is peeling after 7 years with only 33200 mileage after a -25 night 12-31-2021 the picture tells it all

Dec 16, 2021

Paint is peeling on hood, roof and both sides of windshield supports.

Nov 17, 2021

Pearl White paint delaminating on A-pillar of vehicle.

Nov 5, 2021

THE PAINT IS COMING OFF OF THE VEHICLE. THE PAINT PEELS OFF IS NOT BONDING TO THE METAL AT ALL.. COMES OFF IN SHEETS . RESULTING IN BARE METAL THAT CAN RUST AND CAUSE VEHICLE TO DETERIOATE. VEHICLE IS PEARL WHITE IN COLOR AND THIS SEEMS TO BE AN ON GOING ISSUE WITH THIS COLOR AND THIS MANUFACTUER OF VEHICLES

Nov 1, 2021

I have a pearl white 2014 kia sorento with 46000 miles on it and the paint is peeling off my car

Oct 25, 2021

Snow pearl white paint is peeling rapidly all around vehicle.

Oct 19, 2021

At first, I thought it was due to normal wear on the vehicle. And would need a touch of paint job. I started seeing other vehicle with the same areas of paint issues on the road as mines. 2014 Kia Sorento LX - Pearl White paint peeling around windshield and off hood. Bubbles started forming form under paint and paint blisters and peels away quickly in large chunks from vehicle. Went to dealership and they told me paint is only under warranty for 36k miles, but after seeing all the complaints online with white Sorento, I realized there is a problem with KIA paint. However, they suggested calling Kia directly. When calling them they have no recall for this paint issue that has been caused by a defect in the paint that for some reason happens after their 36k miles warranty.

Oct 13, 2021

Paint is just falling off the vehicle

Sep 23, 2021

Paint continues to peel on the hood and a pillars of the vehicle. Issue seems to be common enough that something needs to be done. My vehicle will not pass for a safety inspection once its starts to rust/rot due to the loss of paint. The uploaded quote and pictures is for the a pillar peeling, I put a bug reflector over the hood to try to cover it and stop the peeling.

Sep 14, 2021

Pearl White Paint peeling and delamination from multiple areas of vehicle. Began in 2017 with right windshield pillar now both pillars, hood, fenders, doors, hatch all have paint peeling.

Sep 5, 2021

We purchased 2014 Kia Sorento, within the first year it began experiencing “Rapid delamination and paint peeling” on the hood, roof and bumper of our Pearl white Kia Sorento. I have talked with the dealership at every visit and have made many complaints to management. We were advised to contact customer service at Kia.

Sep 3, 2021

Chunks of my paint have begun rapidly peeling off of my vehicle. This can lead to structural integrity problems as moisture can penetrate and lead to rust and other damage. There hasn’t been any incidents to the vehicle to cause this.

Sep 2, 2021

My pearl white paint is chipping off of my 2014 Kia Sorento.

Jul 26, 2021

Pealing paint on roof at windshield and along passenger pillar. Reported same to Kia dealership at which they confirmed the paint pealing is an issue, but they would not repair due to vehicle being outside paint warranty period. There is currently no safety concern, however if the roof at the windshield rusts through, the structural integrity of the vehicle will be compromised.

Jul 23, 2021

During the spring of 2019 the paint above my passenger side window began chipping and peeling. As of 07/23/21 there are now addition spots above the windshield, frame of windshield, and hood that have began to chip and peel. The first area is now rusting and I am unable to get a carwash without having big chunks from the roof peel. I did get a quote from a Kia dealership for the paint repair since it is beginning to rust. I will upload that quote.

Jul 15, 2021

The pearl white paint is peeling severely off the body. It is falling off in huge pieces.

Jul 8, 2021

Color: Pearl white Paint is peeling

Jul 3, 2021

Pearl White paint peeling rapidly. Started in a few minor spots (roof) within last two years, now is rapidly peeling around windshield and hood. Although it is garage kept, now rusting in original spots. The quality of paint is horrible.

Jun 27, 2021

The paint is chipping all over the vehicle. There has been no damage to the vehicle to warrant the paint peeling

Jun 7, 2021

My vehicle has a rapid delamination and paint peeling that started. There was not crash and it started over 2020. I have attached an image.

Jun 7, 2021

Kia Sorento 2014 is peeling ridiculously! The car is been well kept and maintenance up to date, almost all services at Kia dealership.

May 25, 2021

2014 Kia Sorento Paint is peeling off the front of my SUV!!!!!! Consumer stated following issues with vehicle oil leak, e call (emergency calll system), sun roof problem, communication module may be damaged inaccurate vehicle location.*JB

Apr 16, 2021

OUT OF NO WHERE PAINT STARTED CHIPPING THEN PEELING OFF ON DRIVER SIDE UPPER PANEL ABOVE WINDOW . THEN IT STARTED TO PEEL OFF ON FRONT END DRIVER SIDE. THE CAR HAS RUST SPOTS AND CHIPS. LOOKS LIKE THE ROOF WILL BE NEXT. THE PAINT IN CONTINUING TO PEEL. IT'S EXTREMELY THIN PAINT AND SEEMS VERY DRY. THE CAR ALSO MOLDS EASILY IN THE TRUNK AREA.

Mileage: 52,000

Apr 13, 2021

THE PAINT IS PEALING OFF OF THE BODY OF THE CAR IN MULTIPLE LOCATIONS, MOST NOTABLY ON EITHER SIDE OF THE WINDSHIELD. THIS IS CAUSING THE THE BODY TO RUST IN THOSE LOCATIONS WHICH COMPROMISES THE INTEGRITY OF THE VEHICLE.

Mileage: 75,000

Apr 13, 2021

VEHICLE HAS LARGE CHUNKS OF PAINT THAT FALL OFF AND MAY CAUSE A DRIVING HAZARD FOR OTHERS. THERE ARE MANY REPORTS OF PAINT FALLING OFF PEARL WHITE SORENTO VEHICLES. WHILE THIS IS MAINLY A COSMETIC ISSUE, DEBRIS CAN BE AN ISSUE AS PEOPLE HAVE EXPERIENCED LARGE PAINT CHUNKS BECOMING AIRBORNE FROM THE HOOD AREA.

Mileage: 85,000

Apr 13, 2021

PAINT ON OUR 2014 WHITE SORENTO PEELED OFF BOTH A PILLARS AND THE ROOF AND WE HAD TO GET THE TOP HALF OF THE CAR REPAINTED. PAINT PEELED ALL THE WAY DOWN TO THE BARE METAL PICTURE I PROVIDED ONLY GOT WORSE FROM THERE AND PEELED ALL THE WAY UP.

Mileage: 90,000

Apr 9, 2021

AROUND FEBRUARY 5TH THE PAINT ON MY PEARLE WHITE 2014 KIA SORENTO STARTED PEELING. AS TIME WENT ON THE PAINT CONTINUED TO FLAKE OFF OF MY CAR ON BOTH PILLARS AND THE HOOD OF MY VEHICLE ALL THE WAY DOWN TO THE BASE OF THE CAR. AS I RESEARCHED THIS DEFECT I CAME ACROSS MANY OTHER CUSTOMERS WITH THE SAME ISSUES AND IN THE EXACT SAME AREAS ON THEIR KIA SORENTO SPECIFICALLY THE 2014 MODEL. THE PAINT CONTINUES TO COME OFF IN THE RAIN, WIND, AND EVEN A SIMPLE CAR WASH.

Mileage: 139,000

Apr 8, 2021

PAINT BUBBLED UP TWICE AFTER RAINY DAYS THEN WOULD GO DOWN AND LOOK NORMAL LIKE IF NOTHING HAD HAPPENED AFTER THE RAIN. A FEW WEEKS LATER THE FRONT MIDDLE SECTION ON MY HOOD STARTED PEELING, DIDN'T THINK MUCH OF IT SINCE IT WASN'T TOO BIG. A COUPLE WEEKS LATER THE SIDE OF MY WINDSHIELD STARTED PEELING THE SAME WAY (WHERE IT WOULD BUBBLE UP AFTER THE RAIN) IT STARTED PEELING OFF WHILE I WAS DRIVING. AT FIRST I THOUGHT IT WAS A PAPER SINCE IT SOUNDED SIMILAR TO WHEN A FLYER IS LEFT ON WINDSHIELD WHILE DRIVING, AFTER GETTING TO MY DESTINATION I NOTICED THAT THE PAINT HAD STARTED PEELING OFF ON THE DRIVER SIDE, NEXT TO THE WINDSHIELD. I STOPPED BY KIA DEALERSHIP TO BE TOLD THAT THIS HAS BEEN HAPPENING TO KIA'S WITH THE SAME PAINT COLOR AND THAT THEY JUST HAD A 2020 CAR THAT WAS GETTING RUST DOTS, THE GUY AT THE DEALERSHIP LOOKED AT MY CAR AND SAID I HAD RUST DOTS IN MY TRUNK DOOR, RIGHT NEXT TO THE SIDES OF THE KIA SIGN. I LOOKED CLOSELY AND HE WAS CORRECT, NOW I'M AFRAID IT WILL START PEELING THERE AS WELL. WHILE THERE THEY CHECKED MY WARRANTY AND WAS TOLD THAT THAT MY PAINT WARRANTY WAS OVER.

Mileage: 62,053

Apr 1, 2021

PEARL WHITE PAINT IS FLAKING OFF AND HAS DELAMINATED ON THE FRONT, SIDE AND TOP. RUST IS FORMING ON THE FRONT ROOF WHERE THE PAINT HAS FLAKED OFF. THIS ISSUE WITH THE PAINT FLAKING OFF IS AN ONGOING PROBLEM AND HAS BEEN GOING ON FOR OVER 2 YEARS FROM TODAY.

Apr 1, 2021

2014 KIA SORENTO. PURCHASED IN AUG 2020 AT 86,000 MILES. I NOTICED A SMALL CHIP ABOVE WINDSHIELD. SALESMAN SAID IT WAS A ROCK. IN JAN 2021 WENT TO WASH VEHICLE WITH A SPRAYER AND LARGE CHUNK OF PAINT CAME OFF HOOD OF VEHICLE.. SMALLER CHIPS APPEARING ABOVE WINDSHIELD NOW ALSO.. BELIEVE THIS PAINT IS DEFECTIVE BY OTHER RESPONSES I'VE SEEN. KIA NEEDS TO ACKNOWLEDGE THIS DEFECT.

Mar 27, 2021

PAINT ON A PILLAR ,NEXT TO WINDSHIELD IS COMING OFF. THIS IS HAPPENING WITHOUT AND PRIOR DAMAGE.

Mileage: 82,000

Mar 18, 2021

PEEL HAS STARTED PEELING ON HOOD AND NEAR WINDSHIELD ON DRIVERS SIDE.*DT*JB

Mileage: 62,000

Mar 11, 2021

PAINT DELAMINATION ON DRIVERS SIDE FRONT PILLAR AND HOOD.

Mileage: 50,800

Mar 10, 2021

PEARL PAIN PEELING OFF ALL AROUND THE VEHICLE.

Mileage: 85,000

Mar 2, 2021

OPENED PREVIOUS NHTSA ID 11398106. ADDING ADDITIONAL INFO FOR ALL. MAIN ISSUE IS THE PAINT CHIPPING AND MAINLY PEELING SEVERELY ACROSS AND ABOVE WINDSHIELD WITH RUST. OTHER PAINT CHIPPING AROUND VEHICLE ALSO, MINOR. RESEARCH SHOWS THIS HAPPENING TO MAINLY THE 2014 KIA SORENTO SUV WITH (SNOW WHITE PEARL) PAINT COLOR. READ YOUR INFO TAG ON DRIVER SIDE DOOR JAM TO VERIFY. MINE WAS MANUFACTURED AUG/16/13 AT GEORGIA INC. NHTSA HAS ABOUT 105 PAINT COMPLAINTS OUT OF 461 ON THE 2014 KIA SORENTO SUV. I READ MOST UNDER 'STRUCTURE OR OTHER' LISTINGS. THERE IS ALSO A FACEBOOK PAGE FOR ALL TO VIEW AND COMPLAIN FOR 'KIA SORENTO PEARL WHITE PAINT PEELING, CHIPPING AND DELAMINATION'. HOPE THERE IS A LAWYER OUT THERE WHO HAS THIS ISSUE AND CAN FILE A CLASS ACTION SUIT FOR ALL OF US. BECAUSE KIA WON'T TAKE CARE OF THIS ISSUE. HOPEFULLY NHTSA WILL SEE IT AS A ISSUE, MAINLY WHEN THE PEELING OF PAINT AND RUSTING IS OCCURRING AROUND THE WINDSHIELD. THIS JEOPARDIZES THE TIGHT SEAL OF RUBBER HOLDING THE WINDSHIELD IN PLACE. GOD FORBID THE WINDSHIELD DETACHES WHILE DRIVING ON THE HIGHWAY. THANK YOU ALL.

Mileage: 32,000

Mar 1, 2021

MY PAINT ON MY KIA SORENTO HAS BEEN CHIPPING AWAY. I'VE HAD THIS VEHICLE FOR LESS THAN 2 YEARS, IT STARTED TO CHIP ALITTLE AROUND 8 MONTHS AGO, AND SINCE HAS GOTTEN SO BAD ACROSS ALMOST ALL THE ENTIRE TOP OF THE WINDSHIELD AND SLOWLY STARTING TO CHIP ALL THROUGHOUT THE REST OF MY VEHICLE

Feb 27, 2021

MY 2014 KIA SORENTO'S PEARL WHITE PAINT STARTED DELAMINATING UNEXPECTEDLY. THIS IS COMMON NATION-WIDE FOR KIA VEHICLES, ESPECIALLY THOSE WITH PEARL WHITE PAINT. MY VEHICLE WAS PARKED WHEN I NOTICED THE PAINT HAD PEELED.

Mileage: 88,302

Feb 26, 2021

PAINT CHIPPING AWAY AND RUST UNDERNEATH. APPEARS LIKE NO PRIMER WAS USED. THIS OCCURRING STILL ABOVE WINDSHIELD AND ACROSS LEFT TO RIGHT OF TOP CABIN, AT LEAST 8' UP. STARTED AS 1-2 SMALL SPOTS. KIA SERVICE BLAMED IT ON BEING HIT BY SOMETHING AND WOULDN'T GO FURTHER IN 12/2019. I TOLD THEM IT WAS FROM WIND SHEAR FROM DRIVING. AT THE TIME CAR HAS JUST OVER 30K, OUT OF PAINT WARRANTY.. NOW IT'S 20 TIMES WORSE. AUTO COLLISION SHOPS AGREED IT'S A PAINT DEFECT. I WENT TO CORPORATE COMPLAINT AND WAS SHOT DOWN SAYING IT'S UP TO LOCAL KIA JUDGMENT. NOT GOOD ENOUGH, HOPE NO ONE ELSE HAS THIS ISSUE WITH PAINT ON THEIR KIA SORRENTO SUV.

Mileage: 32,000

Feb 14, 2021

A LARGE PORTION OF PAINT ON THE A PILLAR BUBBLED AND CAME OFF. PAINT IS CHIPPING IN OTHER PLACES.

Feb 2, 2021

I'M THE FIRST AND ONLY OWNER OF A WHITE 2014 KIA SORENTO. THE PAINT IS CHIPPING OFF ON THE HOOD, BUMPER AND DOOR RAIL/COLUMN. AFTER DOING PLENTY OF RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH WHITE KIA SORENTOS. ON SOCIAL MEDIA THERE'S A FACEBOOK GROUP (KIA SORENTO PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION). THIS GROUP IS FILLED WITH HUNDREDS OF KIA OWNERS WHO HAVE THIS ISSUE.

Jan 4, 2021

I HAVE PAINT PEELING OFF OF MY CAR, I TOOK IT TO KIA & WAS I FORMED MY CAR WAS OUT OF WARRANTY SO THEY ARE NOT RELIABLE

Jan 2, 2021

MY 2014 KIA SORENTO, WITH PEARL WHITE PAINT, STARTED HAVING PAINT CHIP ABOVE WINDSHIELD IN SUMMER OF 2019, WE WERE GIVEN A TUBE OF PAINT TO STOP FURTHER SPREADING, THEN IN DECEMBER 2020, AREA ABOVE WINDSHIELD STARTED TO SPREAD, AND AREA ON LEFT SIDE OF CAR STARTED TO CHIP

Mileage: 90,987

Jan 2, 2021

THE WHITE PAINT ON MY KIA SORENTO IS CHIPPING. THERE WAS NOTHING THAT HIT MY VEHICLE, IT JUST STARTED CHIPPING ALL ACROSS RIGHT ABOVE THE FRONT WINDSHIELD. IT LOOKS VERY UNSIGHTLY AND THIS IS A RELATIVELY NEW VEHICLE.

Mileage: 53,000

Dec 30, 2020

MULTIPLE AREAS WHERE PAIN IS CHIPPING OFF. ONE LARGE AREA ON DRIVER'S SIDE FRONT POST WITH DE LAMINATION OF WHITE PEARL PAINT. NOTICED IT MORE THAN A YEAR AGO. JUST TOOK IN FOR BODY WORK AND IT WAS ERCOMENDED I RESEARCH FOR OTHER ISSUES THAT PEOPLE HAVE REPORTED.

Mileage: 110,000

Dec 29, 2020

THE PAINT ON BOTH SIDES OF FRONT WINDOW SPONTANEOUSLY STARTED CHIPPING SYMMETRICALLY AND BILATERALLY. I JUST NOTICED IT ONE DAY WHEN IT WAS PARKED. IT WORSENS WITH EVERY DAY. SOME TINY AREAS ON THE FRONT HOOD ARE BEGINNING TO CHIP AS WELL. IT STARTS AS A TINY CHIP THEN CHUNKS START TO PEEL OFF. I'M EXTREMELY DISSATISFIED. THE KIA DEALER TOLD ME THAT IT MUST HAVE BEEN ROCKS THAT HIT THE CAR

Dec 29, 2020

MY 2014 KIA SORENTO HAS DRASTICALLY CHIPPED ON ITS OWN THE PAINT PEELS OFF EVERY-TIME I WASH MY CAR, THE PAINT OVER TIME HAS GOTTEN A LOT WORSE.

Dec 28, 2020

PAINT DELAMINATING

Mileage: 53,000

Dec 14, 2020

MY KIA SORENTO HAS DELAMINATION.THE CAR PAINT STARTED TO PEEL AWAY 2 1/2 YEARS AFTER PURCHASE. I STARTED TO COMPLAIN TO THE DEALERSHIP AFTER THE WARRANTY EXPIRED SINCE IT STARTED TO GET REAL BAD BUT RECEIVED NO ASSISTANCE. AT ONE POINT THEY TOOK PICTURES BUT THAT WAS IT. I NOW HAVE ALMOST 192,000 MILES AND THEY TELL ME MY WARRANTY HAS EXPIRED. I TOLD THEM THAT I DID CONTACT THEM MANY TIMES PREVIOUSLY AND THE HAVE A FILE ON IT BUT THE DEALER TELLS ME TO CONTACT THE MANUFACTURER.

Mileage: 75,000

Nov 27, 2020

THE PAINT IS PEELING IN LARGE PIECES FROM THE HOOD AND DOORS. IT HAPPENED BOTH TIMES JUST DRIVING DOWN THE ROAD. THERE ARE SEVERAL SPOTS ON THE VEHICLE THAT ARE BUBBLING AND WILL EVENTUALLY PEEL AS WELL.

Mileage: 71,000

Nov 17, 2020

I OWN A KIA SORENTO, PEARL WHITE, 2014, WHICH JUST RECENTLY STARTED TO CHIP AND NOW PEEL THE PAINT ON THE SIDE OF THE WINDSHIELD. ITS GETTING WORSE AND WORSE EVERY TIME THE VEHICLE IS MOVING. I WENT TO THE DEALERSHIP BUT THEY ONLY TOLD ME WARRANTY IS UP, NOTHING WE CAN DO. THE VEHICLE HAS APPROX. 85000 MILES ON IT RIGHT NOW. I ALSO HAVE A LITTLE SPOT CHIPPED ON THE HOOD OF THE CAR. I HAPPEN TO CATCH 2 PIECES OF PAINT IN MY YARD. ITS NOT JUST LITTLE PIECES THAT COME OFF, ITS REALLY LIKE SNAKE SKIN PEELING IN BIGGER PIECES AND ITS GETTING REALLY BAD.

Mileage: 85,000

Nov 10, 2020

THREE YEARS AGO WHEN OUR KIA WAS AT ABOUT 60,000 MILES THE PAINT WHICH IS PEARL WHITE, AROUND THE WINDSHIELD STARTING PEELING OFF AND SINCE THEN HAS PEELED OFF IN MULTIPLE AREAS EXPOSING THE BARE METAL LEADING TO RUST. THE FORMING AROUND THE WINDSHIELD IS CAUSING THE WINDSHIELD TO WEAKEN. I HAVE SEEN MANY OTHER KIAS WITH THE SAME ISSUE OF PAINT PEELING AROUND THE WINDSHIELD AND AM AFRAID THAT THE PAINT USED FOR PEARL WHITE KIAS WAS DEFECTIVE.

Mileage: 60,000

Nov 5, 2020

I BEGAN NOTICING PAINT CHIPS IN 2019 ON A 5 YEAR OLD VEHICLE. THESE SPOTS HAVE BECOME LARGER AND LARGER IN VARIOUS LOCATIONS ON THE CAR PRIMARILY THE HOOD, A FRAME, AND ROOF. I HAVE ALSO NOTICED THIS SAME ISSUE WITH OTHER KIA SORENTO'S THAT ARE ALSO PEARL WHITE. THERE SEEMS TO BE A DEFECT IN THE PAINT. I KNOW THAT ALONE MAY NOT BE A HUGE ISSUE BUT WHAT IF IT CONTRIBUTES TO ANOTHER ISSUE? THERE ARE ALREADY SEVERAL SERIOUS RECALLS. IF THERE IS A DEFECT IN THE PAINT, WHAT HAPPENS IF IT GETS TOO HOT OR SOMETHING?

Mileage: 107,000

Oct 29, 2020

DELAMINATION OF PAINT ON OUR 2014 KIA SORENTO. WE FIXED THE DRIVER SIDE THE FIRST TIME IT HAPPENED IN 2018 AND NOW IT HAPPENED AGAIN ON THE PASSENGER SIDE 102820

Oct 18, 2020

ON THURSDAY OCTOBER 15, 2020 I WAS GETTING IN MY CAR AND SAW SOMETHING ON IT. I THOUGHT IT WAS A LEAF AND REALIZED THE PAINT WAS PEELING OFF. I TOUCHED IT AND THE PAINT KEPT PEELING. UPON DOING RESEARCH I SAW WHERE THIS PROBLEM WAS HAPPENING IN KIA CARS 2014 AND OTHERS THAT WERE THE PEARLY WHITE COLOR. IT LOOKS TERRIBLE AND ACCORDING TO OTHER CAR OWNERS OF THE KIA PEARLY WHITE IT IS GOING TO GET WORSE. IT WAS NOT DUE TO WEATHER LIKE HAIL OR ANY PARTICULAR ISSUE. I CALLED KIA LOCAL DEALERS AND THEY HAD HEARD OF IT BUT SAID THEY COULDN'T DO ANYTHING SO THEN I CALLED CORPORATE AND WAS RUDELY TALKED TO STATING THEY KNEW THEIR WAS A PROBLEM BUT IT WAS OVER 36K. I AM DISABLED AND DON'T DRIVE MUCH. THIS CAR ONLY HAS 46,339 MILES ON IT. I AM WANTING THE ENTIRE CAR REPAINTED BECAUSE WHAT I SEE ON THE COMPLAINTS IT IS GOING TO GET WORSE.

Mileage: 46,239

Oct 14, 2020

STARTED IN FEBRUARY 2020. PAINT IS CHIPPING TERRIBLY AND STARTING TO RUST. TOP OF WINDSHIELD AND FRONT OF CAR ARE THE WORST AREAS.

Oct 9, 2020

PEARL WHITE PAINT ON MY 2014 KIA SORRENTO IS DECLAMINATING OR RAPIDLY PEELING OFF IN SEVERAL PLACES. TWO SPOTS ARE ON THE HOOD AND THE BIGGEST IS ON THE SUPPORT BETWEEN THE DRIVER'S DOOR AND THE WINDSHIELD. WILL COME OFF WHILE DRIVING, PARTICULARLY ON THE INTERSTATE. NOT DUE TO ROCK OR WRECK. HAVE HAD SEVERAL ESTIMATES ABOUT RE-PAINTING.

Mileage: 58,000

Sep 29, 2020

THE PAINT IS DELAMINATING AND QUICKLY CHIPPING AWAY IN MULTIPLE AREAS OF THE CAR, BUT STARTED ON THE WINDSHIELD PILLAR. THE BODY SHOP INFORMED ME THEY HAD SEEN THIS EXACT THING ON OTHER KIA SORENTOS AND SUGGESTED I CONTACT KIA. THEY ESTIMATED $2,700 TO REPAINT. MY BODY COLOR IS PEARL WHITE.

Mileage: 80,000

Sep 28, 2020

THE PAINT HAS CHIPPED OFF IN A LARGE PORTION OF THE HOOD. IT IS NOT A NORMAL PAINT CHIPPING BUT RATHER A LARGE PIECE/SECTION JUST CAME FLYING OFF DURING DRIVING TIME, APPROXIAMTELY 50 MILES PER HOUR.

Mileage: 84,850

Sep 26, 2020

PEARL PAIN IS PEELING AND CHIPPING. WENT THRU CAR WASH AND IT CHIPPED HOOD CAR WASH PAID FOR IT TO BE REPAIRED. THEN ON 9/15/20 IT WAS RAINING AND THE RAIN CHIPPED THE PAINT ON THE DOOR FRAME. NOTHING HIT IT OR DAMAGED IT I WAS DRIVING BUT THE RAIN PEELED MY PAINT. THAT'S WHEN I DECIDED TO DO SOME RESEARCH BECAUSE THERE IS NO REASON WHY MY PAINT SHOULD CHIP LIKE THAT AND FOUND OUT THAT THE PAINT IS FAULTY. I ALSO DISCOVER THERE WAS A RECALL DUE TO FAULTY BREAK LINES AND LEAKS AND I BELIEVE I MAY HAVE A BREAK LEAK BECAUSE EVERYTIME ITS TIME FOR AN OIL CHANGE THE BREAK LIGHT COMES ON AND ONCE THEY PUT FLUID IN IT IT GOES OFF. MY UPKEEP HAS BEEN IMMACULATE SINCE OWNING THIS CAR AND ALL OF THESE ISSUES I BELIEVE ARE DUE TO FACTORY DEFECT.

Mileage: 72,000

Sep 21, 2020

THE PAINT ON MY 2014 KIA SORENTO JUST STARTED BUBBLING UP AND PEELING OFF IN LARGE SWATHS ALL OVER THE ROOF, DOORS, HOOD, ECT. IT HAS NOW STARTED RUSTING EXTREMELY BAD ON THE ROOF AND AROUND THE TOP OF THE WINDSHIELD.

Mileage: 60,000

Sep 16, 2020

THIS PAINT IS PEELING OFF IN LARGE SHEETS ON THE PASSENGER SIDE, STARTING ON THE WINDSHIELD SUPPORT AND NOW ABOVE THE SECOND ROW DOOR ON PASSENGER SIDE.

Mileage: 65,000

Sep 9, 2020

I HAVE A 2014 KIA PEARL WHITE THAT HAS MAJOR PAINT PEELING ON DRIVERS/PASSENGER DOOR PANELS & HOOD. THIS ISSUE CONTINUES TO GET WORSE. I HAD THIS CAR FOUR YRS & IT STARTED AFTER THE FIRST YR. CONTINUES TO GET WORSE.

Mileage: 62,000

Sep 4, 2020

I HAVE A PEARL WHITE 2014 KIA SORRENTO PURCHASED IN APRIL OF 2017 WITH AROUND 70,000 MILES ON IT IT HAD NOT A SCRATCH OR DENT. AROUND 9/2017 AT AROUND 80,000 MILES, I STARTED NOTICING SMALL CHIPS OF PAINT MISSING. IT WAS PEELING AND DELAMINATING FROM THE BODY OF THE CAR AFTER THE WARRANTY EXPIRED. THEY HAVE EVOLVED INTO VERY LARGE SPOTS OF CHIPPED PAINT AND RUSTING ON TOP OF THE WINDSHIELD, ON THE SIDE OF THE WINDSHIELD AND ON THE HOOD. I HAVE ALSO NOTICED THINNING PAINT ON THE DRIVERS SIDE DOOR.

Mileage: 80,000

Sep 3, 2020

SNOW WHITE PEARL PAINT IS FALLING OFF THE CAR. THE MOST NOTICEABLE AREAS ARE BEHIND THE SUNROOF AND OVER THE DRIVER'S DOOR.

Mileage: 75,326

Sep 3, 2020

THE PAINT ON THE RIGHT SIDE OF WINDSHIELD STARTED PEELING OFF. I WAS ABLE TO STOP ONE SMALL SPOT FROM SPREADING BY USING THE KIA PAINT PEN, BUT ANOTHER AREA OPENED UP. WIND FROM HIGHWAY DRIVING HAS STARTED TAKING OFF MUCH LARGER AREAS OF PAINT. MY CAR IS KEPT IN A GARAGE SO WEATHER DAMAGE IS NOT THE CAUSE.

Mileage: 88,766

Sep 3, 2020

KIA SORENTO PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION. PAINT ON ROOF OF CAR HAS BEEN RAPIDLY CHIPPING PEELING AWAY AND IS NOW RUSTING. THE STREAK HAS GROWN ABOUT 2 INCHES IN THE PAST WEEK AND A HALF. CONCERNED THAT IT WILL NOT STOP AND IS DEFECTIVE AND HAVE SEEN SEVERAL COMPLAINTS FOR KIA SORENTO PEARL WHITE PAINT.

Mileage: 109,000

Aug 29, 2020

WHILE DRIVING THE HOOD UNLATCHED AND WE WERE UNABLE TO SEE

Mileage: 90,000

Aug 26, 2020

THE PAINT BEGAN TO RAPIDLY PEEL AND DELAMINATE FROM THE BODY OF MY CAR AFTER THE 36,000 MILE PAINT WARRANTY EXPIRED ON MY 2014 KIA SORENTO PEARL WHITE SORENTO. THE RIGHT SIDE ARM OF THE WINDSHIELD AREA RAPIDLY PEELED AND BEGAN TO RUST THEN THE LEFT SIDE ARM OF MY WINDSHIELD BEGAN TO PEEL , DELAMINATE AND RUST . AFTER THIS THE TOP OF MY ROOF AROUND THE WINDSHIELD THEN THE HOOD. THIS IS CAUSING GREAT BODILY DAMAGE TO THE SAFETY OF MY WINDSHIELD. THE KIA DEALERSHIP REFUSED TO HELP DUE TO THE MILEAGE BUT THIS IS REPORTED ON MANY ( PEARL WHITE KIA SORENTOS 2014/2015 ) I HAVE PROOF AND PHOTOS OF OVER 60 KIAS ON A FACEBOOK PAGE I CREATED TO GET THIS RECALLED BY KIA.

Aug 22, 2020

THE PEARL WHITE PAINT IS PEELING FROM THE CAR BADLY ON BOTH SIDES OF THE WINDOW SHIELD. CAR HAS NEVER BEEN REPAINTED. THE FACTORY PAINT IS PEELING EXCESSIVELY

Mileage: 110,000

Aug 18, 2020

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE KEY FOB AND AUTOMATIC LOCKS FAILED TO LOCK THE DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WILSON AUTO GROUP (4202 LAKELAND DR, JACKSON, MS 39232, (601) 914-4200) WHERE THE KEYFOB BATTERY WAS REPLACED. THE SYSTEM WAS RESET AND DIAGNOSED THAT THE MOTHERBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

Aug 16, 2020

MY WHITE 2014 KIA SORENTO STARTED SHEDDING PAINT IN HUGE SECTIONS. DELAMINATION AND PEELING EVERYWHERE. IT WASN'T CAUSED BY A ROCK CHIP. IT'S HUGE BUBBLES UNDER THE SURFACE AND IT COMES OFF IN MASSIVE PIECES. THE WHOLE CAR WILL HAVE TO BE SANDED TO METAL AND REPAINTED!!

Mileage: 60,000

Aug 16, 2020

RAPID PAINT PEEL DUE TO DELAMINATION. IT STARTED AS A TINY DO THEN RAPIDLY BEGIN TO PEEL ON THE PANEL NEXT TO THE WINDSHIELD ON THE DRIVER'S SIDE.

Mileage: 160,000

Aug 2, 2020

PAINT IS PEELING ALL OVER AND RUSTING THE CAR. PEARL WHITE COLOR.

Mileage: 80,000

Aug 2, 2020

ON MARCH 1, 2020, I WENT OUT TO GET IN MY CAR AND NOTICED A 10" SWATCH OF PAINT MISSING ON THE DRIVERS SIDE OF MY CAR BETWEEN THE WINDSHIELD AND DRIVERS SIDE WINDOW. APROXIMATELY 4 DAYS LATER, I NOTICED THE SAME THING ON THE PASSENGER SIDE.I WAS VERY UPSET AS IT IS ONLY A 2014, I HAVE BABIED IT AND LOVE IT. TO HAVE IT LOOK LIKE THIS IS VERY DISTRESSING AND I HAVE NOT HAD THIS HAPPEN TO ANY OTHER CAR I HAVE OWNED.

Jul 6, 2020

NOTICED PEELING AND FLAKING OF PAINT ON ROOF AFTER WASHING. USED NON ABRASIVE MICRO FIBER HANDHELD CAR WASH MITT AND TURTLE WAX CAR SOAP. BACKUP CAMERA IS INOPERABLE. BOTH CONDITIONS (PREMATURE FLAKING OF PAINT AND BACKUP CAMERA BECOMING INOPERABLE) ARE KNOWN BY KIA FOR THIS MAKE/MODEL. NO RESOLUTION IS AVAILABLE OTHER THAN TO REPAINT/REPAIR THESE ITEMS AT OWNER'S EXPENSE.

Mileage: 91,000

Jun 10, 2019

I HAVE HAD THE VEHICLE FOR ABOUT 6 MONTHS, AND HAVE BEEN NOTICING THE PAINT IS FLAKING OFF. IT'S JUST BEGINNING FOR ME, BUT I DID SOME RESEARCH AND NOTICED THAT ALL THE PEOPLE COMPLAINING ABOUT THIS ISSUE ON VARIOUS KIA MODELS HAD TRI-COAT PEARL WHITE PAINT. I HAVE TO IMAGING THIS CAN'T JUST BE COINCIDENCE. ON THIS ONE WEBSITE ALONE THERE ARE 11 COMPLAINTS ABOUT JUST THIS SPECIFIC YEAR AND MODEL. HTTPS://WWW.CARCOMPLAINTS.COM/KIA/SORENTO/2014/BODY_PAINT/PAINT_PEELING.SHTML I APPRECIATE YOUR TIME, THANKS!

Mileage: 63,000

May 7, 2019

TAKATA RECALL I PURCHASED MY KIA INDEX 2014. IMMEDIATELY THE PAINT STARTED BUBBLING AND THEN PEELING AROUND THE WINDSHIELD AND HOOD. WE CALLED KIA AND THEY SAID THIS IS NOT COVERED. ALSO WE GET RECALLS ABOUT THE ENGINE. I NEVER HAD A PROBLEM UNTIL I TOOK IT IN. THE FIRST RECALL I GOT THEY DRAINED THE OIL AND TOOK OIL PAN OFF MY CAR. THE SECOND ONE NOT SURE WHAT THEY DID TO IT BUT IT WAS ABOUT. THE ENGINE. NOW I HAVE TO PUT OIL IN MY VEHICLE ABOUT ONCE A WEEK. THE DOOR LOCKS DON'T WORK THE KEYLESS ENTRY WILL LET YOU IN BUT YOU HAVE TO LOCK ALL YOUR DOORS BY WALKING AROUND THE VEHICLE. THE HEADLIGHTS KEEPS,BLOWING. I HAVE PROBABLY PUT 10 HEADLIGHTS IN MY CAR OVER THE PAST YEAR. NOW MY ABS TRACTION CONTROL AND LOW LIGHT FOR TIRES IS ON AND WILL NOT GO OFFF IT AMAZES ME THAT THERE ARE NO OPEN RECALL ON THUS VEHICLE I AM SURE IT WILL NOT LAST ME UNTIL I PAY IT OFF. THIS IS THE WORST VEHICLE I HAVE EVER OWNED

Mileage: 151,000

Mar 15, 2019 Fire

ENGINE FIRE!! WHILE TRAVELLING DOWN HIGHWAY PASSENGER NOTICED SPARKS LEFT REAR OF CAR. PULLED OVER TO CHECK CAR, LIFTED HOOD ENGINE WAS ON FIRE. DRIVING NORMAL RATE OF SPEED IN NORMAL CONDITIONS. NO COLLISION OR ACCIDENT INVOLVED. TRAVELLING US-71 SOUTH IN VERNON COUNTY MISSOURI INCIDENT NUMBER 190140035. FIRE DEPARTMENT PUT FIRE OUT. CAR TOWED TO TCB TOWING AND AUTO SERVICE 205 N BARRETT ST NEVADA MO 64772

Mileage: 132,000

Mar 6, 2019

THE DELAMINATION OF PEARL WHITE PAINT BEGAN AT 50,000K MILES WITH A SMALL PIECE BUBBLING AND THEN CHIPPING AWAY. THE PAINT ON AREAS ALONG THE WINDSHEILD AND ABOVE THE WINDSHIELD ARE NOW COMPLETELY READY TO PEAL. YOU CAN NOT STOP THIS PROCESS BY FIXING ONLY THE DAMAGED AREAS. ALL AUTO BODY SHOPS STATE IS MUST BE ENTIRELY REPAINTED. THE PAINT IS DELAMINATING AT A FAST RATE, ALL MY PAINT IS GONE ON THE PASSAGENGER SIDE WINDOW ARM AND MY ROOF WHERE THE WINDSHIELD MEETS THE PAINT IS MOSTLY BUBBLING AND RUSTED. THE KIA DEALERSHIPS ARE AWARE THAT THIS PARTICULAR COLOR , MADE AND MODEL KIA HAS THIS PROBLEM. I CAN NOT WASH THE EXTERIOR OF MY CAR WITHOUT LOSING MORE PAINT. IN THE SUNLIGHT YOU CAN SEE WHERE THE PAINT IS NOT LONGER BONDED TO THE CAR. MY CAR IS EXPECTED TO BE WITHOUT PAINT ON MY ROOF, HOOD AND SIDES OF WINDSHIELDS WITHIN ONE YEAR IF NOT REPAINTED PROPERLY.

Mileage: 50,000

Jan 24, 2019

PAINT COMING OFF A BRAND NEW CAR. I AM ORIGINAL OWNER AT ONLY 39,000 MILES PAINT STARTED COMING OFF MY CAR. I ALWAYS PURCHASED NEW VEHICLES NEVER HAD THIS PROBLEM. I WAS TOLD THE PAINT IS ONLY COVERED TO 36,000 MILES. NOT LIKE THE SONG THEY SING WHEN SELLING YOU THE CAR.

Oct 18, 2018 Fire

COMPLAINT NO.WHILE TRAVELING DOWN HWY 377 TOWARD GRANBURY, TEXAS. THE UNDERSIDE OF MY CAR BURST INTO FLAMES. FORTUNATELY I WAS TRAVELING AT 70MPH AND THE PERSON WHO WITNESSED THE FLAMES BEHIND ME, RAN UP TO MY CAR WHEN I STOPPED AT A RAIL CROSSING TO TELL ME WHAT HAPPEN. I WAS LUCKY I WAS DRIVING 70MPH AND IF I HAD STOPPED WHILE IT WAS BURNING THE CAR WOULD HAVE BURNED UP. IT LOOKS LIKE THE PLASTIC PANELS WERE IGNITED BY THE CATALYTIC CONVERTER.. COMPLAINT NO.2 WITHOUT ANY TYPE OF IMPACT, NEAR THE REAR VIEW MIRROR, A CRACK APPEARED FROM THE TOP EDGE OF THE WINDSHIELD DOWNWARD ABOUT 2.5" LONG. SINCE IT IS NEAR THE REAR VIEW MIRROR I KNOW IT APPEARED WITHOUT ANY FLYING OBJECT HITTING THE WINDSHIELD. SINCE IT IS IN THE MIDDLE OF THE TOP EDGE, I'M WONDERING IF IT IS A STRESS CRACK AND OTHER KIA OWNERS ARE EXPERIENCING THE SAME EVENT.

Mileage: 32,550

Feb 12, 2018

THE RIGHT HAND SIDE PASSENGER DOOR PANEL HAS COME AWAY FROM THE DOOR FRAME AND NOW THE DOOR DOES NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. IT WAS FIRST REPAIRED BY KIA WHEN I LEASED THE CAR AND THE SAME PROBLEM HAS REOCCURRED BUT THEY WILL NOT MAKE THE REPAIR.

Oct 17, 2017

THE PAINT ON THIS VEHICLE HAS BEEN A PROBLEM FROM DAY 1 PRACTICALLY, AND KIA REFUSES TO ACKNOWLEDGE THIS. WE TAKE GREAT CARE IN OUR CARS AS WE KEEP THEM FOR THE LIFE OF THEM, AND THUS KEEP IT MOSTLY GARAGED WHEN NOT IN USE, AND ESPECIALLY DURING ANY POTENTIALLY ADVERSE WEATHER. FROM DAY 1, ANY HARD BUG, TINY PEBBLE, ETC WOULD CASE THE PAINT ON THE BUMPER TO CHIP OFF AND SUBSEQUENTLY CRACK AND FLAKE. PROBLEMS SEEMED TO HAPPEN EVEN IF WE HADNT DRIVEN IT. AS THE WHITE ONE WE OWN HAS A BLACK PLASTIC UNDERBODY, IT CONSTANTLY LOOKS LIKE OUR CAR IS BUGGY/DIRTY AND HAS ACNE. UPON TAKING TO THE DEALER, AROUND MONTH 4, THEY GAVE ME A PAINT PEN TO HANDLE IT, SAYING IT WASNT EBOUGH OF A PROBLEM. AS IT WAS ONLY ON THE PLASTIC BUMPER, I CHALKED IT UP TO "JUST THERE." NOW, AT 4 YEARS AND 3 MONTHS OF OWNERSHIP, AFTER 1 LONG CAR TRIP IN THE RAIN (ABOUT 13 HOURS OF DRIVING) THE PAINT ON THE TOP METAL ROOF IS PEELING LIKE TIGER STRIPES AND ITS BEGINNING TO ALONG THE EDGES WHERE THE DOORS MEET THE BODY AND THE HOOD. KIA, EVEN AFTER THEIR DEALER RECCOMMENDED LOCAL PAINT REPAIR SHOP, STATE FARMS INSPECTORS, AND THE LOCAL DEALERS SERVICE DEPARTMENT HAVE ALL INSPECTED IT, ARE CONTINUING TO DENY THE PAINT DEFECT, AFTER ALL THOSE ENTITIES HAVE CONFIRMED IT IS A MANUFACTURES DEFECT. NOW, IT LOOKS LIKE WE WILL BE ON THE HOOK FOR OVER $5000+ TO REPAIR THE PAINT BECAUSE WE ARE NOW OUTSIDE OF THEIR WARRANY PERIOD. ITS AWFUL OF KIA TO ADVERTISE A 10YEAR/100K WARRANTY WHILE NOT MATCHING THE INDUSTRY AVERAGE 10YEAR/100K MILE PAINT WARRANTY. THIS IS NOT MY FAMILIES FIRST KIA, BUT THIS EXPERIENCE IS MAKING US RETHINK OUR LOYALTY, AND IT MAY BE OUR LAST KIA.

May 18, 2017

TL* THE CONTACT OWNS A 2014 KIA SORENTO. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO PROPERLY OPERATE THE HATCH AND WOULD OPEN OR CLOSE INDEPENDENTLY WITHOUT WARNING. ON ONE OCCASION, THE CONTACT HAD TO MANUALLY OPEN THE HATCH AND THE HATCH INDEPENDENTLY CLOSED. THE CONTACT SUSTAINED A HEAD INJURY DUE TO THE FAILURE. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

Feb 3, 2015

DRIVING ON THE FREEWAY THIS MORNING I HEARD A VERY LOUD NOISE AND THEN MY SUNROOF SHATTERED. IT WAS THE BACK PORTION OF THE PANORAMIC SUNROOF AND IT COMPLETELY SHATTERED. SOME SMALL GLASS PARTICLES FELL INTO THE CAR, BUT MOST OF THE GLASS STAYED ATTACHED. I PULLED OVER AND CALLED HWY PATROL THINKING SOMEONE MUST HAVE THROWN SOMETHING AT MY CAR. I WAS NOT CLOSE TO ANY OTHER VEHICLES. MAYBE IT WAS ALREADY COMPROMISED BY A ROCK CHIP OR SOMETHING?? THANK GOODNESS MY BABY WAS NOT WITH ME AS HER CAR SEAT IS DIRECTLY BELOW THE SUNROOF. I TOOK IT TO THE DEALERSHIP AND IT WILL COST $2300 TO FIX. I AM NOW IN A RENTAL FOR 4-5 DAYS WHILE IT IS REPAIRED. *TR

Mileage: 14,800

Jan 28, 2015

WE WERE DRIVING WHEN SUDDENLY THE SUNROOF EXPLODED VIOLENTLY AND ALL GLASS FELL ON US. *TR

Mileage: 19,795

Apr 13, 2014

WHILE DRIVING ON THE HIGHWAY WITH NO OTHER CARS NEAR, THE GLASS SUNROOF ABOVE THE DRIVERS HEAD EXPLODED LEAVING A BOWLING BALL SIZED HOLE IN THE MIDDLE OF THE GLASS TOP. NOTHING HIT THE TOP, IT EXPLODED OUTWARD WITH FORCE....UPDATED 04-30-14 *BF UPDATED 10/1/2014 *JS

Mileage: 12,000

Apr 9, 2014

2014 KIA SORRENTO. CONSUMER WRITES IN REGARDS TO THE DRIVER SEAT, ACCELERATOR AND BRAKE PEDAL ISSUES. *SMD THE CONSUMER STATED THE VERY LARGE SEATS WERE A PROBLEM FOR HER, AS THEY WERE HARD TO ADJUST. THE DISTANCE BETWEEN THE DRIVER'S SEAT AND THE ACCELERATOR PEDAL, IN THE MOST FORWARD AND HIGHEST SEAT POSITION, WAS SO GREAT, SHE WAS ONLY ABLE TO ENGAGE THE PEDALS WITH HER TOES. THE CONSUMER STATED SHE COULD BARELY SEE THE HOOD AND COULDN'T SEE OR DISTANCE THE FRONT OF THE VEHICLE. THEREFORE, SHE WAS FORCED TO USE BOTH A MANUFACTURER'S VEHICLE SEAT CUSHION AND A THICK CHAIR CUSHION UNDERNEATH THAT, TO BE ABLE TO RAISE HER BODY UP AND CLOSER TO THE DASH. ALSO, THERE WAS AND CONTINUES TO BE A SUBTLE, CHIRPING, RHYTHMIC SOUND COMING FROM THE DRIVER'S SIDE FRONT TIRE OR WHEEL WELL. THE SERVICE TECHNICIAN STATED HE DID NOT HEAR A NOISE. THE TRACTION LIGHT ILLUMINATED. THE CONSUMER DISCOVERED THE TIRES HAD NO TRACTION, AS THEY DID NOT GRIP THE ROAD PROPERLY. SHE WAS INFORMED THE TIRES WERE INFERIOR, SO SHE WAS FORCED TO PURCHASE 4 NEW WINTER TIRES AT A COST OF $ 657.18. *JB UPDATED 04/21/14. *JB

Oct 30, 2013

THE TWO REAR, FIXED WINDOWS LEAKED WHILE THE VEHICLE WAS IN A TOUCHLESS CARWASH. THE DEALERSHIP AND SERVICE DEPARTMENT HAVE BEEN NOTIFIED AND ARE HAVING A GLASS EXPERT INSPECT THE TRIM AND SEAL. THE CAUSE OF THE LEAKS IS CURRENTLY UNKNOWN. *TR

Mileage: 2,050

Sep 12, 2013

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT ATTEMPTED TO CLOSE THE LIFT GATE BY PRESSING THE CLOSE BUTTON, BUT WHEN IT CLOSED IT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE IT MANUALLY BUT THE LIFT GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 525.

Mileage: 525