2017 KIA SORENTO Engine Problems

I am reaching out regarding a challenging situation with my vehicle. On October 24, 2025, my engine seized up while I was driving. After conducting research on my vehicle, I discovered that there was a recall related to a component of the engine which was issued in 2018. I purchased my vehicle from Carbone Honda in June 2021 and was not aware of this recall until recently. Unfortunately, this incident occurred during a particularly difficult time for me, as my mother was diagnosed with brain cancer (stage 4 glioblastoma) in the same week. In addition, I am currently a nursing student facing significant financial constraints. I waited two months for an appointment at Destination Kia to determine whether my vehicle would still be eligible for an engine replacement. During this period, a mechanic kindly allowed me to store my vehicle at his facility. My appointment took place on December 22nd, and the following day I was informed that I did not qualify for repairs because the recall that was sent out prior to purchase of my vehicle was not addressed prior to the engine failure. I understand the requirements for recall-related repairs; however, my engine failure appears to be linked to a known defect. I would appreciate any guidance or assistance regarding possible solutions or eligibility for support in this matter. Vin # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. The Snow White Paint is lifting and peeling in all areas of the vehicle. 2. The engine, despite proper care and maintenance, is seizing occasionally upon starting the vehicle. 3. Auto Braking System and Lane Departure turns off at random

I was driving and heard a loud noise. The car started to hesitate and was making a knocking noise. I pulled over and had it towed where I was told it was a rod bearing failure and I needed a new engine. It had 130,000 miles. I have been reading online and found a lot of vehicles with the same engine as mine where this has happened and there are no recalls. Engines size 3.3L V6. Right now the car is sitting. I still owe on it and can’t afford to have it fixed. The oil was changed regularly. It was changed four weeks before this happened. No warnings.

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from under the hood. In addition, the vehicle lost motive power, and the engine seized. No warning lights were illuminated. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The vehicle was towed to the dealer, where the contact was informed that the failure was due to the detached crankshaft bearings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the dealer disassembled the engine and the transmission. The contact stated that when the vehicle was released back to the contact, several parts were missing from the vehicle. The vehicle was towed to an independent mechanic. The contact was informed that several of the parts of the vehicle were missing. The vehicle was being repaired. In addition, the contact stated that she had owned three Kia vehicles, and each vehicle experienced the same failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

I was driving our 2017 Kia Sorento 2.4 liter, on I-94 in Detroit, MI when suddenly, the vehicle would not go over 50 mph when the engine suddenly lost power on Friday 11/28/2025 ..We towed the vehicle to the Auto Repair Shop a few days later. On Tuesday 12/9/2025 the Auto Repair shop contacted us and said that their was plenty of oil in the vehicle but Cylinder 3 misfired and there is a loss of engine compression. Auto shop says cylinder 3 failed and now only 3 cylinders are now working on the 2017 Kia Sorento now mileage is now 94, 971 miles. I have not taken it to the dealer yet because even though there was a class action lawsuit, the Auto Repair shop has informed us, as well as other information online, that the dealer will sometimes try to avoid replacing the engine. I did contact the dealer on 12/10/2025 and informed that we do have maintenance records and have the vehicle towed there this weekend, however, my initial conversation with the Service rep did not sound promising to date.

To Whom It May Concern, I am the owner of a 2017 Kia Sorento (VIN ending in [XXX] ) and have recently experienced excessive oil consumption with the vehicle. The engine is losing approximately 2 quart of oil per 1000 miles, with no visible external leaks or exhaust smoke. I am aware that many Kia vehicles equipped with the 2.4L GDI engine have been affected by issues related to piston ring defects, which can cause abnormal oil consumption and, in some cases, premature engine failure. I also understand that Kia has issued recalls, service campaigns, and extended warranties on similar models and engines. I am requesting the following: 1.Confirmation of whether my vehicle is included in any recalls, service campaigns, or warranty extensions related to this issue. 2.A dealer inspection and oil consumption test to formally document the problem. 3.Information on any coverage, goodwill repairs, or warranty extensions available if my vehicle is determined to have this defect. I respectfully request your assistance to resolve this issue promptly. Please provide me with any relevant documentation or service campaign numbers in writing for my records. Thank you for your attention to this matter. I look forward to your timely response. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car oil light doesnt come on , only when almost gone. Car stop and slugish on highways and automatic turns off , this issie since the update

My 2017 Kia Sorento is experiencing significant engine issues, including excessive oil consumption and ongoing oil leaks. The Kia dealership initially told me I qualified for an oil-consumption test that could result in a free engine replacement if the results met the criteria. After inspecting the vehicle, they refused to perform the test because they said it was ‘leaking too much oil,’ charged me $600 for a gasket, but the vehicle still leaks and burns oil. Now the dealership claims the engine is not covered and wants $5,000 for a replacement, despite previously stating testing could qualify me for a free engine. This appears to be a common issue with Kia GDI engines and a safety concern due to risk of engine failure and fire. I believe Kia is improperly denying required testing and coverage, and I request NHTSA review this pattern. I included the invoice fr the gasket repair and pictures from the oil change I got last week showing pictures of it still leaking oil despite the repair at Kia.

I am reporting a serious defect involving my 2017 Kia Sorento 2.4 Liter GDI engine (VIN [XXX] ) At approximately 84000 miles, while still under the powertrain warranty, I brought the vehicle to the dealership from which I purchased it (Hutchinson Kia in Macon GA) due to engine hesitation and abnormal performance. I was initially told the engine might need replacement, but the dealer later claimed the issue was only a relay/software problem and performed a software update (likely the KSDS knock sensor update) At approximately 94000 miles, the engine suffered a SUDDEN CATASTROPHIC FAILURE while driving on the interstate, The failure was abrupt and created a dangerous situation in traffic. The Vehicle is now inoperable. The engine is equipped with the THETA II GDI engine, which has a documented history of bearing and connecting -rod failures, fires and sudden engine seizure. KIA is refusing to cover the failure, even though the symptoms began during warrantly and the KSDS update was reportedly completed. This appears to be consistent with the widespread THETA II engine safety defect previously investigated by NHTSA. The sudden failure of the engine posed a significant safety risk to myself, passengers and other motorists. I am requesting the NHTSA review the incident and evaluate whether KIA is properly honoring required safety-related engine replacements for Thet II GDI equipped vehicles. Thank You. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a serious engine defect in my 2017 Kia Sorento. The has failed and presents an ongoing safety concern. The issue is while driving on the interstate, the vehicle began shaking violently, started making a knocking noise and the check engine illuminated. The RPMs also began spiking so I slowed down and got off at the next exit. Now every time I start the vehicle it continues to shake, knock and cannot accelerate properly -- the RPMs climb as high as 5000 with very little power. This is a clear safety hazard and makes the vehicle unsafe to operate on public roads.

Check engine light came on, oil light came on after, vehicle stalled on expressway. Engine is knocking.

Car is burning more oil than it should. We fill up oil multiple times between oil changes. When checking oil it has a burnt smell to it.

Car started shaking, white smoke out of tail pipe, ABS/TCS lights went on. Oil on spark plugs My wife was stuck on side of interstate.

Often, Service Managers like [XXX] from Kia University Dealerships will unlawfully charge you for diagnostic tests or other unrelated issues that should be free or try to persuade you to purchase repairs as a condition for completing the free recall work; however the repair is a standalone obligation, and the we should have the right to decline any additional, non-recall-related maintenance that the service department might recommend. Seven (7) months ago, I spoke with a Kia customer service agent that informed me that there may be another recall or another Product Improvement Campaign coming regarding my 2017 Kia Sorrento; therefore, please be on the lookout for issues with your vehicle and the engine. Therefore, when I took my vehicle to the Kia Dealership on University Drive “Which I had been going to since I purchased my vehicle” and informed them my engine light was just on, the gentlemen informed me that they needed to see the engine light on before they could input the Product Improvement Campaign/Recall. I ask the gentlemen why is this situation different, usually they just install the part and I just move out. Once again, I was informed they had to see the engine light on before they could install whatever they needed to install. Between the seven (7) months, I drove the vehicle to Kia and just before I got there, the engine light would go off, they still would not install whatever I was informed needed to be installed. I offered for them to take the vehicle and take it as long as you need to in order to get the engine light on, I was informed they did not have enough space in there shop. I started taken pictures that showed I was right around the corner from the shop; often three (3) minutes from the shop, they indicated they would have to emulate the engine light on before they could install whatever needed to be installed. Finally, after never pass seven (7) months, I was able to get the 2017 Kia Sorrento to the dealership and the first thing [XXX] info INFORMATION REDACTED PURSUANT TO THE FREEDOM

Engine oil consumption test,did 3 at Kia dealership and was confirmed engine was bad,we don’t have all the maintenance records so we are denied.Kia should stand by their product and change this engine under warranty and recall.

1) My vehicle incurred catastrophic engine failure. The engine stopped running suddenly. It does not crank over. It is available for inspection. It does not run. 2) I am thankful that no one was injured and that the vehicle did not catch fire. 3) There is a safety-related defect in certain 2017 Kia Sorento vehicles. 4) My vehicle was towed to the house and has not been inspected. 5) There were no signs of leaking oil or oil burning. No dashboard lights came on to signal overheating or low oil level. No check engine light ever appeared.

Engine burns oil excessively and Kia has this marked as a known issue. The oil is leaking inside the engine around the pistons and into the combustion chamber. Because the engine is direct injection, it now has to go through a combustion cleaning every time this happens at $700 a pop plus diagnostics which makes it over $900 every time this happens. Happens so often that it won't even get to the milage for an actual oil change to be due. Kia refuses to do anything until the connecting rod or connecting rod bearing fails and I have a complete engine failure. I feel like that is very dangerous and could cause serious harm to myself or others if I have an engine failure and cause an accident.

Prior to the below incident, my vehicle was driving normally. Oil levels were normal, and there were no warning lights. In June 2025, I was driving on [XXX] during morning rush hour. As I approached a traffic light at the end of this 3-lane expressway, the engine suddenly stalled. I rolled up to the red light. When safe to do so, I left the vehicle to stand on the side of the road so as not to get hit. I had the car towed to a local repair facility. Repair shop looked at the vehicle and determined that the engine was seized. They then checked for TSB's and discovered that Kia had, in some instances, extended the warranty to 180,000 miles and 15 years. My vehicle had 142,000 miles. I then had my car towed to the closest Kia dealer in Hickory, NC. The dealer initially indicated it was possible my car would be covered by the extended warranty, but they needed to run pressure tests to determine the cause of the engine seizure. Over the next 2 weeks, I called the dealer repeatedly, but they had no update for me. After about 2 weeks, they told me that my vehicle would not be covered by the extended warranty, and a new engine would cost me $15,000. I then called Kia Customer Care, and the representative told me there was nothing they could do. I asked about an appeals process and was told there is none. After I returned from vacation in early August, the Kia dealer contacted me and requested that I pick up my vehicle. I drove to the dealer and called a tow truck to bring it to my home. I rented cars at my own expense from the time of the engine failure until I bought a new car in mid-August. Shortly thereafter, I arranged to sell the Kia to a used car dealer for $1,500, far less than I would have received with a healthy engine. At that point, I needed to get the car out of my garage. While cleaning out the car the night before it was to be picked up, I opened the hood and found that the engine had been left disassembled with parts lying all over the place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

I came to this website because it was suggested to me to look for a recall. While there is an active recall with my car, the interesting part to me is the fact that the issues I'm having with my car match a recall for the same model as mine, just a different spec. To me that seems odd, I'd have the same type issues... I was wondering how to get this examined.

On July 25th when I started my car , 2017 Kia Sorento, to leave work, it made a horrible knocking noise when it was starting, but once it started the noise stopped, no alert lights came on, so I drove it home 7 miles and parked it for the weekend. When my husband and I took it out again on Monday, July 28th, we had driven under 10 miles and gotten up to 70 miles an hour on the toll/express road, the check engine light started flashing as the power produced by the engine drastically declined and acceleration seemed capped or limited. We were able to safely exit the toll road without causing or being involved in an accident. We drove it 6 more miles home and parked it. A week later we had it toed to a Kia mechanic who confirmed that the engine had been using oil, had metal shavings in the oil and the rod bearing had failed. The engine would have to be replaced. Once the engine was replaced, it was determined that the turbo had also failed on the impeller side and would have to be replaced. We did not take it to a dealer. We had both components replaced by a Kia mechanic at our own cost.

It’s been a month since I did an oil change. However, while I was driving the car, I heard a noise like the engine had no oil in it. I stopped and after 15 minutes I checked the engine for oil when I discovered that the engine was empty. I then checked for a leak and there is no leak detected. I took it to a Valvoline to get an oil change. This is when I discovered that the engine is burning the oil. This is most likely to happen due to a manufacturing problem. I am submitting this complaint and would like to have an investigation done on that matter because it is a safety concern when a car keeps burning oil without any leak detection.

Engine seized with zero warning lights, cautions, check engine lights, or low/high indicators. It started knocking and was driven 3 miles to our mechanic who said it was a failed engine. I called the Kia dealer who recommended I tow or drive it to the dealer. ~3 miles from our house, less than a mile from the dealer the car lost all power. We had it towed. The service manager chastised me for not towing but also told me irregardless of how it arrived that the engine was no longer functional. It is out of warranty w/ 143,000 miles but without any indication of a problem how was I supposed to mitigate any risk. From the start of the knocking until the engine failed it was less than 6 miles. The mechanic had to put 3 quarts of oil in the car and it still failed on the way to the dealer. I get regular oil changes and have never been told it’s running low on oil. I’m asking that somebody please look into this issue. Thank you. R/ Aaron

This 2017 Kia Sorento with the 3.3L V6 Lambda II engine appears to have had possible rod bearing failure or connecting rod failure. This vehicle has 107,987 miles on it when the incident happened. 2 hours into a drive on the highway, the car began to sound like it had a possible exhaust leak, however this was followed shorty by knocking which prompted us to pull over and just as we made the shoulder as the engine quit and began to smoke heavily. Went to quickly open the hood and the smoke died down in about a minute. Most likely due to the oil hitting the exhaust from the hole the rod left in the block. There were no oil lights or other indications that anything was going to happen prior to this. The vehicle has been maintained meticulously with all maintenance items. This vehicle is available for inspection. Let me know if this needs to happen prior to KIA getting ahold of it. Our entire family was in the car (5 people including our dog) and we were at highway speeds when this happened. Fortunately we were able to get over just before the engine blew. Also fortunate enough to open the hood fast enough to get it cool before it started a fire. We are going to take it to the dealer for inspection, however both the dealership and Kia Customer Care said this is not currently under any warranty for engine failure. I have yet to inspect myself to take pictures from under the car, so no inspection has been thoroughly performed. As previously stated, there was no warning lights, the car did sound like it started to have an exhaust leak no more than a minute or two before the knocking started.

On 8/16/2025 my 2017 Kia Sorento experienced major engine failure which resulted in loss of power and severe engine misfiring. I submitted a warranty claim with full maintenance documentation to Kia cooperation but was denied coverage on 8/27/2025. This denial is improper because 1.The engine type is covered under recalls and/or the Kia Engine Class Action Settlement, which extends coverage to 15 years / 150,000 miles and my vehicle currently has 94423. 2.I complied with all maintenance requirements and have already provided numerous records. 3.Engine failure presents a serious safety hazard and has been widely reported.

Valves are knocking and rattling. Engine sometimes stalls out. The knocking and rattling will not go away. It is getting worse everyday to the point that I am scared to drive it because it will stall out on me somewhere and leave me stuck on the side of the road. Been doing this for a couple of months now.

The contact owns a 2017 Kia Sorento. The contact stated that while driving at 20 MPH, the contact heard a clicking and banging sound coming from the engine. The contact mentioned that while looking through the front driver's side mirror, she noticed smoke coming from the engine. Several unknown warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off and then exited the vehicle and opened the hood of the vehicle and noticed flames coming from the engine. No injuries were sustained. No medical attention. The contact dialed 911, but there was no police report filed. The fire chief showed up at the scene and extinguished the fire. The vehicle was not destroyed. The vehicle was towed to a collision center. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 105,000.

Mileage: 105,000

Engine seized Kia denied warranty extension b/c of maintenance records changed oil myself had 3 years of receipts for oil and filters

I don’t understand how my 2017 Kia sorento doesn’t have a recall on its engine. I bought the car in cash and 1 month the car doesn’t want to start.. I don’t understand I wasted money… I need engine replaced and don’t have $10000

I was driving and out of no where the battery light pop up and than car turns off on in the middle of traffic.. surprisingly there was no accident it was scary I had my two babies in the car with me. There’s no recall it’s a safety hazard ..

My 2017 Kia Sorento has developed intermittent safety-related engine issues that have resulted in loss of acceleration and stalling. December 2024: After a two-hour drive, the vehicle stalled and would not restart. Roadside assistance confirmed the engine oil level was low, despite no external leaks. After approximately two hours, the vehicle restarted. [XXX]: After driving about 30 minutes and parking for 10–20 minutes, the engine started with loud rumbling/knocking noises, and the accelerator was unresponsive. The problem resolved only after shutting the car off and restarting. Video is available. The Kia dealer performed a rod bearing test which passed, but the symptoms match early failure stages of the known Theta II engine defect covered under Kia’s lifetime warranty (PI1802 settlement). Kia attributes the issue to “low oil” as a maintenance problem, but the oil consumption appears to be internal and abnormal. This defect creates a serious safety risk because it causes sudden loss of power, which could lead to an accident if it occurs while driving in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine locked up. The engine only had 80,000 miles. The car stopped in the middle of traffic. The dealership refused to take responsibility. KIA also declined warning coverage. I had to pay to replace the engine.

Bought the car last month had it put on a diagnostic machine 2 times took a trip lasted one week now it's in the shop days bad motor engine light came on @ parked it right then they told me that it ended a engine it run perfect then it wasn't it is a 2017 Kia Sorento it's only 8 yrs old is there any manufacturer warranty or coverage of any kind for that yr it ran really good for a minute then it wasn't it's still in shop being looked @ I have exstended warranty. They want me to pay 2.700 for tear down @ they can't say if they fix it then after I'm outa pocket I had to leave it in another state I seen online recalls on that make yr @ model can you give advice thanks

Motor uses 6 guarts of oil in 3000 miles. No leaks. The dealer has done the oil consumption test. And it failed every time. Kia denied claim to replace engine. They stated that it passed the bearing test. This is crap.

We purchased a 2017 Kia Sorrento AWD 3.3L V6 153,000 on May 9 2025. We made our 2nd payment on July 11th & on July 17th @5am we went and filled it up and got on the highway to head to work. We didn't even drive ½ a mile when all of a sudden it lost all power at 73mph. No warning lights nothing. Dash said "key fob not in vehicle". We had it towed to Kia which cost almost $350 for them to call & tell us we need a new engine. No codes nothing. Also almost $200 for them to diagnose that. And that it will cost over 10k to fix. We paid under 10k to begin with. They are saying it isn't covered under any warranty. It's our only vehicle that we can drive in winter. We literally had the Kia just over 2 months.

Unknown Engine stopped in the middle of driving. The engine has a bad bearing. Caused the starter wire to be burned so can’t start vehicle what so ever. Chunks of metal in the oil.

Oil consumption

Oil consumption

While driving, the engine warning light suddenly turned on and the vehicle began shaking violently. I was forced to pull over, and the car had to be towed. The dealership diagnosed engine failure caused by excessive oil consumption. Despite routine maintenance, the manufacturer refuses to cover repairs under warranty. This creates a serious safety hazard, as engine components like spark plugs can fail without warning, potentially leaving drivers stranded or causing accidents.

I have a 2017 Kia Sorento. On Sunday [XXX], I was driving on [XXX] in Oklahoma when I started hearing a weird knocking noise and was having difficulties accelerating. I was in the car with my mother and [XXX] son just between Guthrie and Edmond OK which is a very heavily trafficked area. My car suddenly shut off, I coasted to the side and put my hazards on. After 2 hours waiting for a tow truck to tow my vehicle back to my home town a mechanic informed us the engine was blown and could be apart of their lawsuit against engines. After reading many many other peoples encounter with Kia, Kia acknowledges issues with the engines and were placed in a lawsuit however they find every way out of responsibility for replacing the engines that are faulty. Not only did this put others in danger while I was driving UNDER the 75mph speed limit but it is July in Oklahoma and in the upper 90’s but feels like the hundreds placing myself, my mother and child at risk of heat exposure due to this faulty engine and having to wait 2 hours for a tow truck. I purchased the vehicle in 2020 during Covid when many business’ were shut down and more difficult to receive oil changes properly, and many people reported that since the engine was faulty it was eating away at the oil faster meaning oil did not go as far as it should. This company should replace ALL faulty engines REGARDLESS of their oil change reports and software updates as this is a massive safety feature and puts lives at risk on the road. No warning lights went off until the engine already shut down. They need to accept responsibility on these models as this is a major cost in a time many people cannot afford repairs for something that should be safe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2017 Kia Sorento is not included in the engine safety recall regarding the crankshaft failure in the engine. But I am experiencing the exact same problem so I do not see how it is not included in the recall. I am requesting the recall be expanded to include more vehicles because it is not safe to drive and is currently being held hostage by the dealer who wants $10,500 to repair my engine. I refuse to pay for negligence on the part of the manufacturer. Kia corporate has been very dismissive and not helpful. Please advise

The contact owns a 2017 Kia Sorento. The contact stated that the check engine and low oil pressure warning lights were illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the check engine warning light remained illuminated. The vehicle was taken to the nearest dealer for an unknown recall repair, and the contact was informed that the vehicle needed to be diagnosed. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The dealer informed the contact that the maintenance records needed to be reviewed to repair the vehicle under recall. The contact provided the maintenance records that the dealer sent to the manufacturer. The manufacturer later informed the dealer that the vehicle was not eligible for an engine replacement based on the maintenance records. The vehicle was not repaired. The contact called the manufacturer and was informed that the engineers had determined that the vehicle was not eligible for engine replacement and no further assistance was provided. The failure mileage was approximately 133,000.

Mileage: 133,000

Engine failure. Hyundai and Kia Theta Engine Class Action Settlement 2017 Kia sorento 2.0 vin [XXX] . vehicle has the Knock Sensor Detection System (KSDS) Update which extends engine coverage to 10 years/150k miles for rod bearing failure. the vehicle has 118k miles and is at a kia dealership. They denied coverage due to no present codes related to the knock sensor and being that it has low compression on one cylinder. My 2017 Kia Sorento experienced a serious engine failure related to rod bearing wear, a known issue in the Theta II 2.4L GDI engine. The engine began making a loud knocking noise, which is a classic sign of rod bearing failure. They just so happened to left that out of their diagnosis that it has rod bearing noise and are using only the fact that low compression and no code related to the bearings to deny the coverage. When rod bearings wear out, they allow excessive play in the connecting rods, leading to unstable piston movement. In interference engines like this one, that instability can cause the piston to travel too far upward and strike open valves during operation. This can result in bent valves, valve seat damage, low cylinder compression, and repeated misfires. In my case, the engine was diagnosed with low compression and misfires consistent with this kind of internal damage. This isn’t just a wear-and-tear issue. it’s a known design flaw that leads to catastrophic engine failure and a serious safety risk. Kia denied coverage, despite this exact failure being covered under a class action settlement and extended warranty program, and despite my vehicle showing textbook symptoms of the defect. I am requesting a full investigation into Kia's handling of these claims and the lack of proper recall enforcement. My name is [XXX] with 1A auto mart inc. I am handling this case for my customer who is the registered owner of the vehicle [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Kia Sorento. The contact stated the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle with engine failure. The mechanic replaced the air filter, brake fluid, serpentine belt, accessory belt, performed tire rotation, replaced the power steering fluid, and performed an oil change. The check engine warning light illuminated again. The vehicle was returned to the mechanic who replaced the ignition coil and spark plugs. The check engine warning light was illuminated. The vehicle was taken to the dealer who confirmed the diagnosis. The dealer replaced the valve cover gasket, fuel pump gasket, and coolant, performed a 3-point GGI induction service, refilled the brake fluid, and replaced a carbon air filter. The failure persisted and the vehicle was returned to the dealer who diagnosed the vehicle and determined that piston #3 had failed, and a spark plug was burned and needed to be replaced. The vehicle was repaired. While the contact’s husband was driving approximately 65 - 70 MPH, the vehicle began to shake aggressively, and the engine had seized. There was no warning light during the failure. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The driver had coasted to the side of the road where the vehicle was towed home with open fuel injectors and piston failure. The manufacturer was informed of the failure and a case was opened. The manufacturer informed the contact that the spark plugs needed to be replaced again. The failure mileage was approximately 92,000.

Mileage: 92,000

The car is a 2017 Kia Sorento with approximately 73,000 miles. We have always had the oil changed at the Kia dealership. A month after the last time I had it changed (1/2025) we were going on a trip so my dad checked the oil. There was no oil in it. Since then we have been having to put oil in it about once a month or so because it runs out. It is not leaking anywhere and no oil light comes on when it does run out. The oil is disappearing. The oil is burning internally. I am having difficulties with the dealership in addressing the oil consumption issue, even when it's a known problem. This last time I spoke with Robert at Kia Ramada in Shelby NC. They want me to pay for them to look at it and then said they would write up a report to see if corporate would cover it. I feel like since this is a known issue I shouldn’t have to pay for them to look at or diagnose it. He said it would not be covered unless the engine locked up. Well if I keep driving it and don’t keep putting oil in it, it will lock up. I’d rather you fix the issue than have to put in a whole new motor. Please get in touch with me asap so I know what further actions that I will need to take to resolve this matter.

In April 2025 the check engine light came on. The engine had been replaced in February 2025 so I immediately took the vehicle to Safford Kia Dealership in Fredericksburg, VA. (NOTE: The engine was replaced at Jacksonville Kia, Jacksonville, NC as the issue with the engine happened while I was away working at that location.) A few days after dropping the vehicle off I was notified by the service writer there that the catalytic converter had gone bad which was a common issue after problems with the engine. Specifically, I was told the engine dumps oil into the catalytic converter therefore ruining it. The new engine has been driven about a 1000 miles (give or take) as the vehicle was picked up from the dealership in Jacksonville, NC and driven to Fredericksburg, VA on 1 March 2025 with minimal normal driving before the check engine light came on.

Engine blew at 175000. It is not one of the vehicles that is covered under the class action lawsuit but the vehicle itself just blew an engine after an oil change. One of the Pistons let go.

This is the third time I’m having to take my SUV to the Kia dealership because my check engine light begins flashing and then my car has a hard time accelerating when it gets to certain speeds. It shakes but will not go over 68 mph although it is covered under a warranty, it is very frustrating. Having to keep take my car to get fixed. There should be a more permanent solution.

Engine failed, leaving me stranded at a stop light. I was finally able to get it started, but it ran terribly and didn't have the power to go uphill, almost rolled back into the vehicles behind me. Had to have it towed. No warning whatsoever, engine stalled and engine light on. I got it fixed at dealership I purchased from, then it did the same thing a week later. I will NEVER purchase a KIA again. Almost every shop I inquire about service won't even service KIA engines anymore because of the problems. I'm left with a car payment and no vehicle.

Severe oil spill from engine and is spilling out into the car tires and the side doors and comes through the muffler and my back window and it’s stalling my car and I have been left stranded on the side of the road and I had it diagnosed at the dealership I bought it and I need my car fixed due to faulty issues of the vehicle not my fault please and thank you

1.Component/System Failure: The issue involves a recurring failure of the oil pressure switch, which is part of the engine’s lubrication monitoring system. This malfunction has resulted in an oil leak that subsequently damaged a major wiring control harness and the associated control module. The affected components are available for inspection by an authorized service center. 2.Safety Risk: The oil leak poses a safety risk by potentially compromising the vehicle’s engine performance and electrical system integrity. While there has been no direct incident of injury, the malfunction increases the risk of unexpected vehicle failure, which could endanger the driver and others on the road. 3.Confirmation of the Problem: The recurring issue was initially diagnosed by an authorized dealer. After the first repair under warranty, the same problem reappeared, and an independent service center later confirmed that the oil pressure switch was leaking excessively. This repeated diagnosis supports the conclusion that the component is defective. 4.Inspections Conducted: The vehicle has been inspected by both the authorized dealer and an independent service center. Additionally, the previous repair under warranty was conducted with oversight from manufacturer representatives. There has been no involvement of the police or insurance representatives regarding this incident. 5.Warning Lamps or Symptoms: There were no specific warning lamps or error messages that appeared before the failure. The primary symptoms noted were poor acceleration and unusual engine noise, which first appeared shortly before the issue was identified as an oil leak.

[XXX] the engine on my 2017 Kia Sorento seized up due to severe oil leak. There was a recall earlier in the year for oil pressure gauge which I had replaced. This seems to be a common problem in Kias as there is the class action law suit for this very problem however my car does not qualify but after reading many forums this is still a common problem in Kias that are not covered in this class action. I am now left with an inoperable car and nothing to show for it. I have been in touch with Kia Corporate with no help, lawyer, Office of Attorney General and MyCarVoice.com. Hoping you all can add some advice or answers. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car went into limp mode and check engine light began blinking. We do not have a Kia dealer in our town so we had it towed to local mechanic. He did not save the code but said it indicated one of two options: change the oil or replace engine. He changed the oil and cleared the code. The car had been using oil for some time so we called Kia to report it. We were told to let it run out of oil until it goes into limp mode again and then tow it to the dealer. We can’t do that! We live on a mountain. If the engine locked up, we could die. So, we add a quart to a quart and a half every couple of weeks. The car smells hot so we know the engine is bad. It is one of the GDI engines. There was a class action suit for this problem in CA. We believe Kia should be held responsible for the Over Consumption of Oil issue before more accidents occur. Our case number with Kia is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine failure, loss of power on multilane highway, engine valves failed. unable to move to safe location Dealer checked valves failed No warning lamps, messages prior to failure

Urgent Assistance Needed: Engine Issue and Warranty Dispute Since September last year, the engine warning light has been consistently on. Whenever I took the car to the Kia dealership, they merely mentioned that the system was “too rich” and assured me it was not a concern. Instead of addressing the engine issue, they recommended replacing unrelated parts such as the air filter. When I took the vehicle to a local mechanic, I was informed that the engine was not in good condition, causing the oil to burn quickly, which indicated an engine problem. However, the Kia dealership did not acknowledge this issue. On February 7th, while driving, the vehicle began shaking violently and making unusual noises. I immediately brought it to the local mechanic, who diagnosed that the #4 cylinder valve was burnt. The following day, on February 8th, I brought the car to the dealership. They mentioned that the engine might need to be replaced and promised to contact the warranty company for approval. They initially seemed optimistic, suggesting that the replacement could be covered under the warranty. However, two weeks later, I received a response stating that the warranty would not cover the repair. Despite multiple attempts to contact Kia headquarters via email, I have not received any response. Upon further investigation, I discovered that my vehicle is part of the Theta II engine recall. Kia had publicly announced a lifetime engine warranty for vehicles with this issue. However, now that my engine has failed and requires replacement, they are refusing to honor this promise. The estimated cost for the engine replacement is $8,000, and I have been told that I am responsible for the full amount. I kindly request your immediate assistance in resolving this issue. I believe Kia should honor its commitment to the lifetime engine warranty for the Theta II engine vehicles. Thank you for your prompt attention to this matter. I look forward to your response.

Engine problem. I've had to replace spark plugs and have to add oil almost every week. This was done about 3 months ago. Today check engine light came back on and it's the same problem stalling and shaking as if it's going to dye in me .. I bought my car brand new I've been the only owner..it's only got 80,000 miles .. I know that you guys have life time warranty on your engines .what do I need to do to have it repaired under warranty?

While on vacation the oil light came on (just had it in for maintenance, told them it was using oil but no sign of leak, they told me it was fine to go on vacation, that there was no problem) we put oil in but then engine light came on. It was Saturday night and warranty co. had no emergency phone number. Got to Hotel, Monday was towed to Repair Shop was told after they inspected the car that we had to replace the engine. Warranty Co. replaced the engine a MONTH later with a used engine. My car was not on the recall and should of been. KIA did not answer any calls or emails. Also I am still paying for it. I had a lo of problems with the warranty co, luckily I kept up with the maintenance on it, because if I did not they would never replaced the engine, but now I have to worry about it happening again. Also my car is in Arkansas and we live in Wisconsin.

My vehicle started leaking oil from the engine from an unknown location. I took it to the dealership for them to diagnose the cause of the leak which is under warranty. The dealer refused and did not honor the warranty. Now my car is immobile

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure. The contact stated that engine oil was covering the engine compartment. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000. The VIN was not available.

Mileage: 110,000

While driving the check engine light came on. I could feel the vehicle losing power despite giving it gas & seeing the rpm's rise. While looking at the dash board to see if there any other indicators the check engine light started flashing followed up by the oil light and another light (can't remember what it was). I pulled off the highway and the vehicle was shaking while running before cutting out. It would not restart and I had it towed to the dealership. The dealership attempted to diagnos however all they can tell me is cylinders 1 & 3 will not hold compression, the engine needs to be replaced & despite only having 82K miles it's not covered by Kia. The vehicle has been meticulously maintained at the dealership.

Vehicle up to date on oil changes. Driving down interstate and vehicle just stopped without warning. Message to contact a dealer popped up. When diagnostic put on vehicle shows camshaft and crankshaft bad. No oil on dipstick AT ALL. Oil light never came on showing low. Never seen oil in garage so no leaks. Sensors showing misfire were changed along with spark plugs and coil packs. Codes never cleared. Car is not drivable but has been well maintained and up to date on everything. After researching I have seen multiple pages and pages of the same exact complaint on same exact vehicle. There is a recall for certain 2017 kia Sorento 3.3L V6 engines but shows mine is not affected although my vehicle is the exact same as the recall and having exact same issue as the recall. I would like this looked into and a explanation for the engine issue with help on fixing it through Kia. This is a good vehicle never gave ANY issues at all, nor gave any warnings on the issue that caused it to stop running.

like many other kia owners I have a Kia Sorrento and after 6700 miles started running into problems with oil consumption. I have Toyota extended warranty because I am second owner and wanted some type of coverage. Kia knows there are problems and giving customers run around plus higher insurance premiums. second time over 5 days my car is being evaluated I have done 3 oil changes since March 2024 I did get engine oil switch fixed did own oil consumption test which Toyota did not except because it was not Toyota or kia dealer that did it. I would sue them on my own or geta new car if i could afford it. I love the car for size and smoothness of ride but they are failing their customers.

Coolant system not functioning properly replace thermostat and worked a day then back to overheating. Engine overheating with new oil and filter also shakes badly Car does not shut of when ignition is pressed the first time have start the car then shut it off again

The contact owns a 2017 Kia Sorento. The contact stated while driving at approximately 60 MPH, the vehicle stalled and failed to return to normal operation. The check engine warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 17V586000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,100.

Mileage: 104,100

Engine Oil Burning 2-4 quarts of oil in less 1000 miles.

I have noticed that there is some il leavking from the car. My independent mechanic was sevivign the vehicle and has informed me that the head gasket has a leak and that this is a common problem with Kia Sorento 3.3 from 2017. I have taken to a kia dealer and they onfromed that there was only a leak from the oil pan which is not possible as i have seen the leak coming from higher up the engine. I have informed Kia USA and they have deferred to the warranty that i purchased. The small print thati was not made aware of was such that buying the vehcile used the manufacturere was only liable for the first 65,000 miles. I purchase an extended warranty and power train and engine were not covered. As such I am lookign at some point to a failing engine or a bill for 3 to 4k. Kia know of this issue and have done nothing to put this right before the issue happens

I was driving down the road and my car shut off. It would not restart at all. I just had my state inspection and a new oil change on November 11. There was no light on the dash at all. They had to tow it to kia where it has been since the 25th.

I have been having excessive oil burning for months. When I took it to the Kia dealer, this was a known issue. They told me I'd need to continue to regularly top off my oil (way over the recommended amount) or risk my engine blowing. Just over the warranty at 102,114 miles the car seized. The repair shop diagnosed it as a valve/cylinder head issue, but the engine has not been working as it should since long before before the 100,000 warranty mark. It is documented at my Kia service center. My car is useless, not even drivable now. This is a known issue (the burning of oil) and Kia isn't upfront about this issue. While there was a class action lawsuit for other engine issues in this model, there is no accountability for the issues we face. My car is worthless and at only 102k miles. I've taken great care of this vehicle, but it is poorly made. [XXX] lists 339 complaints about the 2017 Sorento's engine, with engine failure being the most significant issue. I feel I was taken advantage of by trusting Kia that this was a solid investment. The cost of repair is $5,000-10,000 depending on if the 5k does the job - it was suggested that the repair doesn't always work without a full engine rebuild. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving down the interstate to pick my children up from school and all of a sudden the car made a weird bubbly grinding sound and stopped accelerating. I had to pull off and park as the car would not go any further. My vehicle has had regular maintenance and oil changes since I purchased it. I had in fact just put a full quart of oil in it. The first mechanic stated that there was metal shards in the oil. In between oil changes, I have to add several quarts of oil because it seems to just disappear. There’s no oil leak yet the oil would be almost completely gone not even a full month after a complete oil change. My car has currently been sitting at the Kia dealership for a lot now waiting for repair. I paid for the extended warranty yet. Kia is dragging their feet and won’t even offer me a rental car while I wait for my car to be repaired, no one returned my calls. No one updates me on what’s going on. I am fed up.

While driving my vehicle going up a hill, I all of a sudden had a loss of power and heard a bunch of noise. I had to pull over as well as possible while people were speeding past because the noise turned out to be a piston rod blew apart causing catastrophic engine failure

Heard light knocking coming from engine compartment while on a trip. The knocking become louder while driving home on County Roads. Knocking was very loud when I reached a populated area. While attempting to get to an auto store the vehicle drove very slowly and then a huge plume of black smoke discharged from the rear and front of the vehicle. The car stopped on an entrance ramp and would not start again. I had the vehicle tow on a flat bed tow truck to a vehicle repair shop in our hometown. This was on a Tuesday after normal business hours. The following morning I took the key to the shop and explained what happened. The shop called me later the same day and told me the engine was blown and not salvageable that there was a hole in the engine. I am in the process of looking for a new car due to the unreliability of installing a rebuilt engine. There have been several documented cases of KIA engine failures. I do not know if this has been reported, but I would like a record of this failure reported and documented. Thank you.

My vehicle has a 2.4l GDI engine that is excessively burning oil. I burn 2 qts every 1000 miles. I took it to the Kia dealership since I’m still under warranty and they refused to do an oil consumption test. They want 3k miles worth of readings and it will put me over the 100k warranty. I was instructed to keep putting oil in my car and eventually the engine will die. When I asked they told me it will lose power when I’m driving. I’ve done a lot of research and I don’t understand how a vehicle that may stall out on a highway, and potentially cause a car crash, is safe. I am shocked and appalled. The oil consumption has rapidly increased and it’s not safe to be driving with these engines.

On February 13th, while driving from a restaurant to our residence with our children, the vehicle experienced a complete shutdown, accompanied by an engine failure alert. This incident posed a significant safety risk to both myself and my children, necessitating that we push the vehicle to a safe location. Subsequently, the vehicle was towed to a KIA dealership for diagnostic evaluation. It was determined that KIA had previously misdiagnosed the issues with the KIA Sorento, and it was confirmed that the engine required replacement, after several tests. Prior to this incident, the engine exhibited symptoms of excessive oil consumption and irregular jerking. Despite multiple visits to the KIA service center, we consistently received inaccurate diagnoses. Most recently, the vehicle ceased operation once again, and I have been informed that the engine wiring harness is compromised. However, KIA has declined to acknowledge responsibility for this issue. KIA has been the subject of prior reports regarding engine failures and refrains to replace the engine or the harness .

While driving on the interstate i starting hearing a rattling/slapping like noise that I originally thought was outside my car. It was a soft sound but there wasn't any change in performance and no lights came on. I was in the middle of no where so I drive the additional 20 miles and pulled off into town. The sound seemed louder but still no lights appeared on the dash but as I accelerated from a stop light to pull off and see what may be going on, my car engine died, immediately lost power steering and brakes were difficult to push, the battery light came on then the check engine light and oil light came on at the same time. I was able to pull into a parking lot by coasting in and had my car towed. All illumination lights worked outside and in and the tow truck driver tested my battery and it was fully charged. My motor seized. This is a class action suit for other engines in this model car but not this one even though it's doing the same thing. This could have been dangerous had the motor seized at a higher speed.

Excessive oil consumption, and I can’t believe this is not a recall because this is a known problem with Kia and Kia knows this!!! My oil light came on when I literally had no oil in my vehicle, took it to the Kia dealer and i basically got the run around because they want you to jump through hoops to figure out what’s wrong with it even though they really know what’s wrong !!! They have a bunch of Kia’s out back waiting for new engines when I was there, I have no warranty on my vehicle except for the extended warranty because I bought out right, it came as is no warranty, I’m on disability so I barely drive it now because of the oil consumption and don’t know what to do or go about this, it has 71,000 miles on it, I’ve read thousands of stories online about this same exact thing, how is there not a recall or something not being done about this???

I was driving down an interstate when my check engine light came on and began to flash. The car then began to shake violently. I was able to pull it into a parking lot successfully. There was a smell & it felt hot. During my routine oil changes, the shop had notified me a couple of times that I had low oil. No low oil lights or any other warnings ever came on my dashboard to say I was having issues until that day. I had it towed to a local dealership on 09/29/2024z Local Kia dealership confirmed on 10/04/2024 that the whole engine needs replaced.

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

Vehicle over heated on vacation trip. Had mechanic check out vehicle to get it moving again. They removed the thermostat in hopes of a stuck thermostat. Once we arrived at our vacation house I set up appointment with KIA dealership to have them make repairs. I informed them that the thermostat was removed. They came back with it having a blown head gasket and it needed engine replaced. It took them 3 weeks to replace engine by that time we had to rent a vehicle and go back home. I had to pay over 1000 out of pocket for the temp repair, rental, and to have the vehicle shipped back to my home. Finally got the vehicle back and the check engine light was on and it was running rough. It would not reach operating temp. I knew that they must have not put a thermostat on with the new engine. Took it to my local dealership with the issue. They charged me 295 to tell me that it was a issue with the thermostat. They wanted 360 to put a thermostat in it. I declined. I put the new thermostat in and that took care of the check engine light and coolant temp problem but it is still leaking coolant and runs rough. I spoke with KIA and they are unwilling to help. They said the replaced the engine but the thermostat is not covered. That is like saying we replaced the engine but the coolant that leaked out is not covered so we won't replace that.

This 2017 Kia Sorento is using an excessive amount of motor oil and looking online regarding this issue, there have been many complaints about this. The vehicle has just over 61K miles. The engine light came on (9/10/2024) and we pulled over. Unsure of what to look for, I checked the oil level and there was barely any oil on the dip-stick. The oil was changed this past May (2024) and should not be using this much to where its not registering. There doesn't seem to be any recalls for this but only complaints from other owners and not much help from KIA Corp. I'm not sure if there's any recourse here.

Car was burning oil rapidly. While driving heard loud noises, shaking, smoke started coming through vents and car turned off. Kia is stating that there are many recalls on vehicle, but the only recall I received is for a tow hitch. I don't have a tow hitch. Very dangerous if I was going somewhere with a higher speed limit. Kia dealership is saying corporation won't offer extended warranty due to recalls not being completed. Again the only recall is for a tow hitch. Kia dealership has quoted me over $10000 to fix a vehicle that is suffering from known manufacturer failures.

On August 26, 2024, my Kia Sorento failed to start. While driving it, the vehicle started to make a noise so we pulled off the road and shut it off. When we tried to restart it, it made only clicking noises but would not start. There were no warning lights indicating any issues; no oil light, no check engine light, nothing. It ran fine the day before, the last oil change was May 1st and the vehicle was running fine. When the vehicle arrived at my house we checked the oil, and there was barely any oil in the car - we put oil in it and tried to restart it, but it failed to start - only clicking noises. I recently put a brand new battery in it. If the indicator warning light would have been working as it should have been, I would have known the oil was low. I saw no leakage anywhere that would have indicated a problem - now I have no running vehicle. The Kia is our only means of transportation for me and my family. After much research, I have found other Kia Sorento owners with the same engine and indicator light issues. I am seeking resolution to this problem as soon as possible. I am the original owner of this vehicle and I've never had any issues until now. Please provide assistance as soon as possible.

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact heard a loud knocking sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 111,000.

Mileage: 111,000

Car turned off when making a full and complete stop. Would burn oil faster than usual. Car does not stay on.

Cylinder #1 exhaust valve burnt

We were driving on the highway and the engine started to shudder and the check engine light came on. We pulled off and had the car towed to a Kia dealership. Their report indicated that cylinder #3 had a burnt valve caused by excessive heat and there was scoring on the cylinder wall. They deemed it a total engine failure and quoted us a new engine for $9800!!!

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, an audible message indicated that there was engine failure, and the infotainment screen displayed the option to send an engine failure report. The vehicle then shuddered and made an abnormal sound. The contact turned off and restarted the vehicle, but the abnormal sound persisted. The vehicle was shaking, and the contact detected an abnormal odor inside the vehicle. The contact parked and turned off the vehicle. Additionally, the headlights failed to illuminate while driving at night. The vehicle was towed to the dealer, where it was diagnosed with multiple cylinders misfire. The dealer determined that the spark plugs and headlights needed to be replaced, as well as an induction cleaning and oil change. The dealer replaced the spark plugs and headlights but discovered that the fuel pump was leaking fuel into the engine. The contact was informed that the fuel pump needed to be replaced. The contact declined to have the induction cleaning, the oil changed, or the fuel pump replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline) and Technical Service Bulletin: 073 (Ball Joint Replacement); however, the VIN was not included in the recall and the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 68,000.

Mileage: 68,000

Bought car from Bill bird kia in panama city Florida with 38k miles and at 41k miles we went for oil change the oil was extremely low and from that day we have kept record of every oil change 1k miles into every oil change the oil is gone and was told kia won't reach engine until the engine blows up so with 115k miles on it kia diagnosed our engine with cylinder #1 low compression due to lack of oil and it was not time for a oil change.. kia has refused to replace the engine. So I have had to spend 4950.00 on a remanufactured engine plus paying 2000.00 for labor

My Kia has been burning oil for about a year. My local Kia dealership was unable to verify if I had a warranty since I didn’t purchase it from them. I had to start going to Jiffy Lube for my oil changes since they offer free top off service because I was spending $15 every week to add oil to my engine. Currently, my engine light is constantly illuminating even with oil, change, maintenance and top offs.

The component That failed. Was the engine the engine blew at 120ish thousand miles. The problem has been taken to a dealer as well as an independent service station. Both confirmed that the engine blew because one of the Pistons exploded. Both confirmed that there is no reason for this. Other than it seems the oil thing did not ever tell anyone that the oil was running. There was no warning. No systems that came up nothing. We were driving and it lost power. I have spoken to Kia. I have spoken to the dealership I bought it from. Both have confirmed that Kia is known to have these issues with their engine but they are not doing a recall because it would be too expensive. When I spoke to Kia they told me that because my Kia specifically wasn't in the engine recall, I was out of luck. I still have it and they are welcome to inspect it. I have been holding out Hope that there is a recall because I spent my livelihood on this to give my kids a car. I had it for 2 years. It was maintained like a baby but because it's over 120,000 MI they will not do anything. I do have some paperwork I can send later if you'd like? It will take a bit to pull it out

Engine seized

No oil with no idication and no warning light. Extremely rough idling stalling possible complete engine failure.

I have owned this KIA for 2 years and put 7000 miles on it. It has excessive oil consumption, currently using 1.5qt of oil every 200 miles. I have had 2 engine flushes and switched to Mobil 1 synthetic oil. KIA dealerships as well as KIA CORP have told me they will do nothing until the engine seizes and then it may or may not be repaired. I am the parent of 5 adopted special needs medically fragile children who should this vehicle seize and catch fire would perish in a burning vehicle. The dealership has told me to "drive it like I stole it and let it blow" I tried to trade out of vehicle and the dealerships call it a "COVID CAR" when the could charge excessive prices for used cars. I owe $21k on the vehicle. Owned 2 years and put 7000 miles on it and they will give me $8k for a trade. NOBODY wants it. I rely on transportation to get my medically fragile children safely to doctors and hospitals. I have all service records since I have had the car but no records from previous owner. Please tell me if there is a way you can help me. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine Knocking, all spark plugs cracked, burning excessive oil. Very dangerous for myself, passengers, and all on the road. In Feb 2023 was on NY interstate when vehicle shacked violently and I started losing control. Luckly, I was able to bring the vehicle safely to the side of the road and wait for it to be towed to Kia dealership. This problem was confirmed and reproduced by the Kia Kingston NY dealership. They just said it was the spark plugs and everything was ok. It was inspected by dealership. They said no major engine issues, but the car keeps getting worse. Now it's having an engine failure code of values misfiring. It's nowhere to be safe to drive now. No warning lights when engine knocking happend and lost control of vehicle in Feb 2023. Oil light turned on due to excessive burn just a few days after an oil change. Check engine light turned on for values misfiring.

Driving down interstate with cruise control at 75 mph. Car suddenly started decelerating, causing a hazard attempting to get to the shoulder.

The contact owns a 2017 Kia Sorento. The contact stated that while his son was driving 70 MPH, the vehicle stalled, lost motive power, and failed to exceed 40 MPH. Several unknown warning lights were illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

Vehicle has excessive oil usage which made a carbon build up and the engine blew. I was told by my Kia dealer when I first started burning oil that this is a known problem and my engine would eventually blow a piston and not work. Unfortunately this happened. Knowing this was a problem Kia is aware of and not fixing is wrong.

Car has had zero problems. Started hearing a strange noise when accelerating, took to dealership they said engine was burning oil and oil was low (no indicator lights). They determineed the engine was failing and needed to be replaced. They told me this was a common occurrence with the 3.3L v6 associated with my model year. They agreed to replace the engine at their cost after a lengthy back and forth. I serviced the car regularly at Kia. They determined it was no fault of my own. Drove the car home and a few additional times. The engine blew up, smoking with no indicator lights. I had to pull over off the side of the road. It could have been a dangerous situation. It has been over a month and the engine has not been replaced yet due to limited inventory and difficulty obtaining a replacement engine by the dealership. The car was towed to the dealership after the engine blew up and it is still sitting at the dealership.

Vehicle drastic stalling problem. It would often stall and dramatically reduce speed. Experienced 3 times driving on highway reduced fro 60mph to 20mph without breaking and engine light come on while vehicle has heavy shaking and consistent stalling. First time I was told it was knock sensor and got it replaced. Second time I was told it was coil and spark plug and had it replaced. Third time same thing as second time I was told coil/oil consumption burning issue and to get it checked at dealer. Dealer said cylinder failed compression test and need new engine. Vehicle only 94550 miles. I have always felt the vehicle stalling and I thought it was normal since I have mentioned to dealer service on occasion if it is normal to require oil change before the recommended oil change date/millage on the dash. The answer I got was it's just an estimate and it's normal. Recently I have been searching online and there are forums with complaint from other 2017 kia Sorento owners of similar issues. There seem to have been class action settlement on 3.5 Lt engine Sorento about consumption issue. My concern is if this is a difect, I dont want to risk driving on a highway and I have sudden reduction in speed without breaking indication for other drivers to react. Fortunately I work at night and it was not much vehicles on the road. Vehicle is currently at the dealer debating warranty coverage and testing for cause. I will upload the repairs and findings when complete. God forbids I get new engine and I deal with the same issue on the wrong time of the day. Dates of occurense June2, Sept. 23 of 2023, and march 29, 2024. In kia dealer shop since 04/05/2024.

While driving my 2017 Kia Sorento, my car suddenly started making very loud clanging noises out of nowhere. The car then completely shut down in the middle of the highway. Thankfully, I was able to coast off to the side of the road. I tried to restart the car, but it would not start. After having the car towed to my mechanic, he informed me that there was absolutely NO OIL in the car. It was completely empty. No warning lights ever came on to tell me there was an issue. I maintain my car with oil changes regularly. I have all documentation to prove it. There is absolutely no reason for there to have been no oil in the car. As a result, my engine is now destroyed. My mechanic told me it needed a new engine, and after having it towed again at my own expense to a KIA dealer, they told me the same thing. They informed me that my car doesn't fall under any warranties and I would need to pay for a new engine. My car only has 119,000 miles on it, and it isn't even paid off yet! I am the only owner of this car and take good care of it. When I contacted KIA customer service, they were of absolutely no help and they also told me I was financially responsible for a new engine. After doing research, I have found that 2017 Kia Sorento owners have reported the same exact issue of no oil being in the car, with no warning lights coming on, to the NHTSA. And their engines were also destroyed as a result. There is an extended warranty on the Oil safety switch for my vehicle. I brought that up to Kia, and they told me they could replace the switch, but not the engine. I told them that the engine is destroyed because the car lost all of its oil with no warning. Being that this is a known problem with Kia engines, and many complaints have been filed, the NHTSA needs to investigate this and hold KIA responsible for replacing people's engines!

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed with his family inside the vehicle, the battery light and check engine warning light illuminated. The contact stated the vehicle stalled and failed to restart. The vehicle was towed to the local dealer where it was diagnosed as engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000. The VIN was not available.

Mileage: 68,000

Smell of oil burning on exhaust manifold. Inspected by dealer service and found oil leaks at head gasket at rear cylinder bank. Dealer service instructed me not to drive vehicle any further and provided a loaner vehicle. Continued driving with oil leak could have resulted in engine fire. Vehicle is not drivable at present and is at dealer awaiting repairs. I am in possession of a letter from Kia to owners of these vehicles that the head gaskets are a known issue and Kia has extended the warranty on this engine.

I purchased 2017 Kia Sorento in 2020. I have to put 2 quarts of oil in it once a week. I noticed it around 2022. I get the oil changed on the regular. The engine is starting to rattle, and my oil light does not indicate when the oil is low. So, I have to check it constantly. The under-carriage rattles excessively. I've taken the suv to dealership and they are telling me that they cannot find anything wrong with it. I am at a loss. Plus, I am still paying a note on the suv.

The knock sensor/glow circuit relay failed The car stopped accelerating on the freeway with me and my family in the car. The car was serviced at a Kia dealership and they confirmed that it was the knock sensor which is on recall just not for my cars year. There was no symptoms or warning signs or problems prior to the failure. It happened on the spot.

I purchased a 2017 kia sorento in 2017. Moved to mississippi in 2018. Never received a recall notice on the engine of my car. Engine blew last month for the exact reason of the recall. Mechanic had to inform me of the recall. Kia is not honoring the recall or the warranty. They are wanting to charge me for any work.

While driving our 2017 Kia Sorento, it began exhibiting power struggles. Something was just wrong, but we didn't know what. There were no signs on the dashboard. No sensors, symbols, lights, no sounds, no leaks, nothing. Figuring it was just our imagination or whatever, because we continually have issues with this vehicle, we continued driving (looking back at it now, we know it wasn't as powerful as it should have been). One day we start it up and it begins knocking, and viciously. Checking the oil, we notice it's dry. Bone dry. We were terrified at that point because we know, that's not a good sign. We take it to diagnosed (700$) to be told the engine is seized, a rod in the engine is bent and put a hole in the engine. Oil and fluids everywhere. Like I previously stated, there were no signs. No symptoms. Nothing to question. The oil was seeping through the system and going out my exhaust. My car is still under a loan. It was only 6 years old when it experienced engine failure and completely died (won't even start). 146K miles. I now have to spend thousands if I want to continue owning this vehicle. It breaks my heart.

Me and my family were traveling on the interstate on a rainy December 10, 2024 and my engine started to lose power. I was driving approximately 75-77 mph when my car started losing power. No lights or warnings! I tried to give more gas but nothing happened. It then started to jerk as it was still losing power. I was able to safely exit the highway before the vehicle completely stopped. I tried to restart the car but it wouldn’t stay on. By then the engine light was on. I was 50 miles from home and had to call a tow truck to pick up the vehicle as well as a family member to pick us up from the side of the interstate. The vehicle was towed 50 miles to my local mechanic. On that Monday, he checked the Sorento and told me the motor was gone! He stated he could tell by the spark plugs that it had been burning oil. This was a total shock being that I had previously taken my vehicle to the Kia dealership in June of 2023 because the car was burning oil. I had checked my vehicle in between services to find out no oil was in it. The Kia dealership performed an oil consumption test. Their findings were there wasn’t anything wrong with the rate the vehicle was burning oil. Which now I find hard to believe once the engine failed. I had purchased the extended warranty which covered me until 100,000 miles. Of course my engine failed at 100,399. But I feel those extra 399 miles were from taking my vehicle back and forth to the Kia dealership for the consumption test which obviously they didn’t perform correctly or just didn’t want to admit it was something wrong because I live approximately 75 miles from the dealership. Kia is supposed to be the best but I definitely think otherwise after this. After calling Kia they were no help and this seems to be a common issue with 2017 Kia Sorentos.

I lost power from the engine while going up a mountain in Georgia. Thought we were going to run off a cliff due to engine failure. We were at about a 45 degree incline going up a mountain. Car stopped due to loss of compression. Family of 3 were 6 feet from edge of cliff when this happened. If breaks failed we would have crashed for sure down the cliff. Total loss of power. It was misfiring per Service department at Halls Service Center in Knoxville , Tn said, Compression in 2 and 3 cylinders were at 60 and 90 PSI. 1 and 4 compression were at 115 and 150. Car is drinking oil like water. Regular maintenance was always completed. Car is available for inspection if needed. I did get a check engine lite on my dash but only after the incident. Other than what the auto service department mentioned above no one else has inspected the vehicle.

January 14, 2024. I was driving on the highway, up a mountain, when the engine abruptly failed. All dashboard lights came on, including the check engine light. My safety, and the safety of those driving near me, was put at risk because of the sudden decrease in speed. When the car was inspected by a Kia dealership, they confirmed it needed a new engine, but that the engine was not covered, even though there is a long history of these engines failing and needing replacement.

Engine uses 1 extra galón of oil in between oil changes.

No codes/lights or warnings. Engine started making loud clinking sound randomly, then smoke and car was disabled with oil and metal pieces everywhere in the roadway. Only then was there an engine light on the dash.

I purchased a my 2017 Sorento, it had 40,000 miles, it had a knock to it when I would first get started in the morning, took it to get check twice, told nothing was wrong, at 59,700 I took back and it needed a new transmission, then at 98,000 it needs another transmission, so after two transmission, plus changed 6 fuel injectors, all new spark plugs, now the engine is gone. I also have a 2014 Sorento that’s still rolling and never needed any major work. This car has been problems since I purchased it. It has to be a recall on this car. Something is not right. It’s sitting in the shop again and I can’t afford to fix it.

Vehicle has 108k miles. While driving the vehicle, a knocking noise from the engine began and I immediately pulled over. Vehicle was found to be low on oil and required 3 quarts of oil to get it to acceptable level on dipstick. Knocking noise continued after adding oil. Called dealership and they stated that it could be driven in since there had not been any check engine lights or low oil pressure lights on. Dealership investigated the problem and told me that a new motor was needed, it had broken a rod. Car was 1 month and 3k miles past due for an oil change but almost all prior oil changes and routine maintenance had been on time and completed by the dealership. No oil or check engine light ever came on. There was no oil leak noted either.

I was driving with my 10 year old son on the road, and without any warnings the engine made a knocking noise and then stalled out. I was able to put the car in neutral and restart the car. Then when I got home, as I was parking the engine did the same thing, without warning the engine made a knocking noise and stalled out. I went to the dealership and they inspected the vehicle. They stated that the engine rods and bearings failed, and even though all scheduled maintenance was completed it was out of warranty and I would be responsible for the cost of an engine replacement. I then called Kia customer support and they stated that they were able to verify all maintenance in their system, but our engine does not qualify for a warranty replacement. This car has never been in an accident and received regular maintenance, it is a major safety concern that the engine is failing and can stall at any time while driving.

When passing another vehicle on the road at ~70 mph, the engine warning lights lit up and rpms went to zero. The vehicle was towed and the mechanic told me that then engine is seized. Fortunately, there was no one ahead of us on the road, but it could have been dangerous because we were passing on a two lane road, and when the engine seized it might have meant we were unable to successfully pass. The vehicle has been inspected by a local mechanic (Autotrust Repairs, Montgomery, TX). The engine had been dealing with excessive oil consumption (nearly 1 qt/1000mi), which online documents by Kia said was "normal". I have kept the oil levels replenished during this time. There were no warning lights before the engine seized, only once it actually had done so. I have called local dealership Sterling Kia and Kia Customer Service and they refuse to cover the engine because of reference to an ECU upgrade not having been done ([XXX]). I have received no notice of the recall, even when I took the car to the dealership on [XXX], well after the recall notices had supposedly been sent out. This recall is also not listed on the NHTSA online. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX], traveling for the holidays, my 2017 Kia Sorento broke down. All dash lights came on, black smoke out exhaust. Only issue I had prior to this breakdown was excess oil use. $150 tow to Bengston Tire & Service in Salina, KS. They diagnosed cylinder misfires, spark-plug disintegration & recommended to take it to a Kia Dealership to be looked at, as they said it likely required an entire engine replacement. After a $440 tow, it was looked at by the Kia Dealership of Manhattan, KS, who ultimately did state that my vehicle would require a $7k engine replacement. The said I did not qualify for the 10 year/100k warranty since I was a 2nd owner. Since I still owed on my loan, I decided it was not worth putting the time/funds to fix. I had it towed home for $800. After searching online for hours with my VIN to search recalls, my Sorento did not show up in any recalls, class action suites, etc. During all of this I had to rent a car, which in total from [XXX], when I purchased a new vehicle, I spent $1,530 in total rental fees. It wasn't until I was researching that I found out about the KSDS sensor that many other Kia owners were having installed to assist in the prevention of a situation that my Kia had put me in 12/2023. Kia had never sent me any information on this and the Kia dealership never told me about this, nor offered to help in ANY way with another vehicle that likely should be added to the engine failure recall, as all my symptoms fit the bill. Oakes Kia of Kansas City, MO also told me previously that the excess engine oil consumption was normal, and just part of having a GDI Engine. I sold my Kia for $5k to a buyer who could fix it up. The KBB value of my Sorento was $14,000, as besides the engine failure the rest of the vehicle was in amazing condition with no other issues. I have lost a significant amount of money with this loss that I believe could've been easily prevented or at least better prevented by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

We purchased 2017 sorento 2.4 with 71k miles. It burned oil very bad from the day we bought it (3 quarts in 2k miles) We tried to contact the warranty company and the dealer, they pointed the finger at kia. Finally the engine blew up at 80k miles. I was told about the class action lawsuit on rod bearings for that vehicle. Unfortunately, rod bearings aren't the only issue with that engine. It burns tons of oil (possibly through pcv valve or faulty rings). All this burmt oil turns into carbon, and ends up destroying the head/ valve train, fouling spark plugs, and clogging the rings. I am a member of a group that has tons of people with the same issue. Kia refuses to cover it, because the lawsuit only said they had to cover rod bearing failure. My vehicle lost compression on a major highway. Before that, my wife was driving with the kids, and it started misfiring due to the carbon build up fouling another set of spark plugs. These vehicles are going to get people killed, and kia/hyundai are doing nothing about it. All of the vehicles with the theta 2 engine are having this problem.

We purchased the vehicle with 45000 miles, within a year, the vehicle started to run very badly, car idle vibrates the whole vehicle. It stalls out on her sometimes, burns all the oil by the it is time to change oil, the mechanic says there is less than a quart left, but no leak as per mechanic! The vehicle will blow soon I’m sure, and my wife drives our children everyday. I was made aware of lawsuit settlement, which Kia was only required to send notice to first owner, so we had no idea! The suit was settled and Kia gave lifetime warranty/new engine replacements/new vehicles to owners. The law suit was going on/settled around the time we purchased the vehicle so dealership knew about it and still sold it to us! We can not afford another vehicle, and dealership says unless the engine gives off certain code, they can not do anything! They are avoiding liability, and putting my family in danger! I do not know what to do or who to speak to!

No warning labels came up. Heard loud noises and took to the dealership. They said I need a whole new engine.

The vehicle just lost power at 75mph on [XXX] heading home to Princeton, ME, started vibrating really bad misfiring then we pulled over the Kia Sorento stalled. Then would not start back up. It’s been using over a quart a week since we got it from the dealership in Bangor, Maine. We got it towed home our mechanic looked at it and noticed oil on the plugs and said we probably need a new engine. Low beam light keep coming off and on so thinking it’s something electrical. Time to time the transmission take a min to shift the engine rpms stay up n takes a few extra seconds to shift. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have had engine misfiring and brought my car in 3 times for this. Had the KSDS update performed in 8/2023 and resolved for about 6000 miles and happened again. I was driving on the highway, and suddenly my speed just slowed down and could not drive more than 45mph. I have had high oil consumption that I have complained about for several years, and was not offered an oil consumption test, that I was not aware of such a test. I did make an appt for the test, but my engine failed before the appt. I have been using 5 quarts of oil about every 1300mi. My low oil lamp has not come on many times, and will only flicker when making turns, only to find my oil level was bone dry. I have had oil changed at regular intervals. Took my vehicle to Kia dealership and there was no compression in one of the piston cylinders, part of spark plug melted off into the engine, and have "engine failure" diagnosis. I Have had the piston rings replaced in the recent past. I had initially brought my vehicle into Kia dealership at 99,600 mi knowing that engine was under warranty. 6000 miles later, engine failed and now Kia dealership is telling me the extended warranty does not cover for it. Estimate cost to replace engine is about $10,000 per Kia dealership estimate.I was under the impression it would be covered. I was not offered a loaner vehicle, since it is not covered under warranty, making me a low priority to get a loaner car to use in the meantime. I am the only and original owner of this vehicle. There has been no oil leaking in my garage, where is it all going?

I was driving down a country road, and suddenly the engine stopped working, all systems shut off, and dash started flashing. Luckily, there was no one around me, and I was able to coast to a stop. However, it would have been terrible if this had happened on a busy road. Nothing worked including brakes. Had the car towed to the dealership, since we were just over 100K miles they would do nothing, and said the only thing we could do was put a new engine in for 20K. We’re going to have to sell the car for a loss of 5K, as we can not justify putting a new engine in an unreliable car.

The car was making a noise but no check engine wasn’t on I stop at a stop sign and the check engine light came on and car went into limp mode and couldn’t go over 2000 rpms it’s not showing this recall on this vehicle but it’s on some of the serentos and it’s the knock sensor or bearing in the bottom of motor I have 3 kids and now no vehicle I would deeply appreciate a recall on this vehicle vin number to get this fixed quickly this is kinda urgent if you can reply quickly that would be so appreciated it has 169000 miles on it it’s a 2017 model vin number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Lost power on the freeway, flashing check engine light. Dealership said my fuel injectors failed causing my engine to fail. At 133k miles the car needs its second new motor. It is currently at Phil Long Kia in Colorado Springs waiting a voluntary repossession as I cannot see paying 10k for repairs on a vehicle that has such obvious defects

The car engine died while I was driving on the highway. When the car started decelerating there was no place to pull over. Fortunately, I was able to make it to the right lane and exit on a toll ramp before the vehicle completely stopped. Unable to restart the car. Had it towed to the closest dealership. MIDTOWN KIA, 4747 SOUTH YALE AVENUE, TULSA, OK 74135 (918) 622-3160 The Dealer determined that the engine was faulty due to a recall issue - Warranty Extension [XXX] Insurance Company referred us to KIA Corporation for Warranty Coverage On the day of engine dying there was a rattling noise prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car cut off on a major highway on 12/13/2023, but luckily i was able to pull off an exit. My car stalled and wouldn't crank. Called someone out who did a diagnostic and said it was for my knock system(P1326).I was able to get it home and black smoke was coming from my tail pipe. I haven't driven the car since then. I went to Kia on 1/15/2024 to get recalls done and also inquire about my check engine light. Kia never did a diagnostic test for the check engine light. They only did recalls and sent me on my way. I called Kia and made another appointment to get a diagnostic test done on 1/20/24 and then i was told that i would need an engine replacement and my warranty doesn't cover it. Then he gives me a printout of codes which states pending and told me that p1326 code didn't show so therefore it's not covered. He tells me that it's a blockage on cylinder 4. I told him when i came to you a few days ago, i asked about my check engine light and i was ignored. Upon pulling out of Kia parking lot, i noticed a large cloud of black smoke that i didn't originally see when i brought it in and it was so cloudy that other cars had to stop because they was unable to see. Luckily i got it back home and parked it cause it's very unsafe for me to drive even tho Kia saying i can still drive it. My car burns a lot of oil even tho i don't really drive cause i work from home but evidently, every time i get oil checked it's always low so i was getting it topped-off every other month and was told by a mechanic that Kia engines burns a lot of oil and the engines no good and now look, i'm needing a new engine and i just purchased this car in 2020 and i see it's been so many services done to it before i purchased itMy car only gets up to 50mph since the engine light came on so prefer not to drive it anymore.

My car has less than 62,000 miles on it and is burning through all oil every 2000 miles. My engine is completely out of oil. I only know this because I checked it...no lights or any warning signs that it is out. I am worried my engine will seize at any given time.

Engine failed while driving on busy highway. No warning lights or indications that there wa san engine or oil issue. Had to be towed 30 miles back home. Mechanic diagnosed with engine failure due to loss of oil. Oil change had been completed two weeks prior. Mileage was around 65,000 but was second owner so when I called Kia, I was told the original warranty did not apply. Had to replace engine.

We bought this vehicle new and have been the only owners. I was about halfway through an ~8 hour drive, on a highway in rural West Virginia, when the Check Engine light came on and the vehicle started making a light clicking noise from near the engine. Moments later, I heard a loud pop and the vehicle lost power (gas power, not electrical) and started gliding. Some smoke and/or steam came from the front of the vehicle. I glided over to the shoulder and several other drivers pulled over. One told me that the car was on fire and I should get out and move away. I and the others were able to see the fire under the vehicle. It appeared to be oil that ignited after engine blew. The fire went out, the other people left, and I took care of getting the vehicle towed to Freedom Kia in Morganton, WV, where it has been ever since.

Mileage: 118,000

This car has been consuming oil at a crazy rate I have been to the dealer at least 20 times with them saying I need to do oil consumption tests which I thought was already done but the car is misfiring and all that can be done right now is to drive it until engine seizes my question is how is this ok how does Kia sell a certified car with only 15,000 miles on it (when purchased) tell people well can’t help you because you are not the original owner

Consistent excessive oil consumption from about 90k until it died at 127k while on the highway going 65+mph. Oil Light flashed. Check engine light flashed. Made it onto the exit ramp and exited the vehicle very shook up. Vehicle would not start unless using two feet. One to flutter the gas while other on the break to be able to throw it into gear and chug the 2 miles home from the highway. Towed it to the Kia dealership in vestal Ny in June 2023. They had my vehicle for over 2 months before we had a plan. We called Kia with no response. No email followup no snail mail followup. Called again in October to be told my vehicle did not have any compression in 2 cylinders but it couldn’t pass or fail the test therefore they couldn’t determine the cause. Because they could not determine the cause my vehicle would not be covered at all. My Sorento had regular oil changes and maintenance done at the dealership as that’s where I purchased the Sorento new in 2017. After we rolled over 100k when the warranty was up we began shopping around for oil changes due to the dealership being outrageous. My vehicle has been sitting dead while I lay $555 a month on the existing loan. I will never buy a Kia again and will be telling everyone else the same. Thank you.

My Kia Sorento uses roughly 2-4 quarts of oil every week or 2. The smell of oil is so strong in the car it’s almost unbearable. Just this week the the alert about a door being open is going off and the locks are malfunctioning. It locks and unlocks at random and it keeps sayings a door is open when it isn’t. The cruise control also stopped working.

I just purchased this vehicle on Saturday.And now my engine light is on.It is blinking.I did my research after getting the car and the code p1326 came up at autozone.after that it showed that code with recalls for 2011 to 2017.

Engine seized while driving on the highway. No engine warning light came on bu t vehicle was completely out of oil. Routine oil change had been completed 2-3 weeks prior to this incident.

My name is [XXX] and live in Topsham, ME. I purchased a 2017 Kia Sorrento from Bill Dodge Auto Group Westbrook a few years ago with a warranty that covers it to 100K miles (I am now at 83.699K). About 9 months ago I noticed that the vehicle started to go through large amounts of oil when I by chance decided to check it. I began to notice that it would go through a quart in about 500 miles of normal around town driving. After extensive effort I was able to make an appointment at Bill Dodge where they did a test and determined this was the case. They did do a cleaning and did improve it slightly but I brought it back to them for a thousand mile check although half of this was a highway trip. They measured and said that it was just under a quart after a little over a thousand miles and stated Kia states that this is normal oil consumption. I retested myself and found that I easily burn over a quart within a thousand miles of driving around town. I contacted the warranty administrator and they stated unless there is a failure of some kind then this is not covered under the warranty. I am sure I have no oil leaks. It is obvious to me that the engine is defective and Kia is not taking ownership as I have read online forums that many people have similar problems including engines blowing, sometimes without the warning lights coming on. (Only once has my engine light come on by the way). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN It can cause a safety hazard to me as well as other drivers if the oil is gone and I'm not aware of it while driving the car. The car repair shop that provides maintenance to my car stated that my car is burning oil too fast (in 1000 miles or less) and it shouldn't do that. The shop owner stated that I should call to see if there's a recall because this should never happen as often as it's doing. No.

2017 Kia Sorrento with 38k mikes on it. Oil pan began leaking at oil plug after approximately 28k miles. A new oil plug has been installed and still same issue. Dealership will not honor power train warranty saying its normal wear and tear. Have read numerous other people having issue with Kia oil pans being defective.

Due to the engine block and heads being aluminum, the head bolt threads are stripping and pulling out of the block and creating a loose seal around the head gaskets. This does not allow the engine to cool properly resulting in overheating and damage to the engine and the radiator. This has been inspected by a dealer who confirmed this issue and inspected by an independent mechanic who has recommended resurfacing the heads and a fix for the threads of the bolts. There is significant cost to put a temporary fix on an engine that is failing significantly for many other owners as well. Most with the same issue. This is a known issue of the 3.3L V6 engines and Kia is not addressing the fix.

The contact owns a 2017 Kia Sorento. The contact stated while driving 35 MPH, the vehicle failed to accelerate as needed and lost motive power. No warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine was blown. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000. The VIN was unavailable.

Mileage: 144,000

I was rolling and the car lose power and the engineer light turn on and it’s making a noise

My Kia had a code for the crankshaft sensor. I took the car to a mechanic that checked the sensor, crank case and reset the code. A few weeks later, the same code came back on. Took to the same mechanic and said that the code had to be cleared by the dealership. No issues found. A week later, the check engine light came on (blinking) and when I tried to put it into gear, began to misfire. I turned the car off and had it towed to a different mechanic. This mechanic asked me "where did your oil go?". I said, I just had the oil changed about a month or so ago. He said "yeah, I can see that. But your car is low 4 quarts of oil. I had to flush the engine due to metal shavings being in your oil. I changed the crankshaft oil as well. The code will not clear and it is still misfiring. You need a new engine". I notified Kia and there response was "You're the second owner and since the car has 108,000 miles, is out of warranty". This is very frustrating and to think that I could have had my engine seize while driving makes me sick. I have ordered a remanufactured engine and am waiting for it to be shipped and installed. This is just negligent of Kia not to correct this issue.

Mileage: 108,000

Excessive oil consumption. Chronic problem. I don’t know how this isn’t a recall yet. Hundreds of people are having this EXACT same issue! Please make this a recall so Kia is responsible for resolving this issue!!!

The contact owns a 2017 Kia Sorento. The contact stated while driving 70 MPH, the engine started shaking uncontrollably and the vehicle lost motive power. The contact was able to pull to the side of the road and restart the vehicle. After restarting the vehicle, the contact noticed that the vehicle is not able to exceed 65 MPH. The check engine warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 102,000.

Mileage: 102,000

Cars burns a qt of oil every 200 miles oil smells just like gas

Oil consumption. My car is always empty after 3000 miles. I am always having to put oil in my car. Now having engine issues… No warning lights came on to let me know of issues or low oil.

The engine malfunctioned, it is available for inspection upon request. My family of four was traveling in the vehicle at 80 mph down I-65 when the malfunction occurred. No warning lights came on, the vehicle began to slow to 60mph and would not accelerate when pressing the gas. When the gas was pressed the entire vehicle began to shake, still no warning lights. Thankfully we were 1 mile from exit 71. I pressed the gas one last time, at this point we are coasting off the exit at 25 mph, that is when all the lights came on in the dash. We were able to safely park on the side of the road and the car died and would not restart. This all happened in less than a minute. Mine and my family's safety were 100% at risk. When my mechanic looked at the vehicle, he said it was lucky that the car did not catch fire. The entire base of the engine was melted, and all the oil was gone from the engine. My mechanic advised me to take the vehicle back to where I bought it, Car Town KIA in Nicholasville KY. They had in place an extended warranty on the engine due to a rod failure but have now told me that the engine will not be covered to be replaced.

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer, who informed the contact that the vehicle needed four new rotors and brake pads. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that there was a leak in the engine. The vehicle was not repaired. Additionally, the contact stated that the brake light bulbs had to be replaced every three months. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.

Mileage: 28,000

My Kia engine started consuming oil internally, with no external trace of a problem. First reported to Dealer at Service Appt on 5/16/23 (at mileage 58,370) and another on 9/25/23 (at mileage 61,789). I've had the car serviced regularly by this dealer. Only 3400 miles driven between those two appointments, but my engine consumed 4.5 quarts of oil during those 4.5 months. Copies of my service receipts are attached, with dealer's notations on the issue. The dealer service rep advised me that said there is nothing more they can do until the engine Fails. Then they'll contact Kia Corporate requesting total engine replacement, at no charge to me. They gave me Kia's Corporate phone number to call & report this problem to them, asking what they can do about resolving it for me. My car is still under Factory Warranty, and dealer said I have lifetime warranty on the engine. I found the following article reporting this problem, with comments from other owners experiencing the same issue: [XXX] Can NHTSA force Kia to take proper action, as a safety recall on this? - [XXX] [XXX] C: [XXX] E: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It is burning through 2 quarts of oil every 3000 miles and it is sitting at a Kia dealership whom doesn’t want to fix it. I have seen class action lawsuits in regards to this issue

I took my Kia SORENTO 2017 into my local Kia Dealership. June of 2021 my oil light came on when you turned hard left. They did oil comp. had me come in very 1,000 miles. By the third time they kept it and did deep clean and found the issue and fixed it. Once again my car is burning oil back in march and the dealership did nothing for me but a oil change. Waited until the next oil change and my oil light came on again than they said yes your burning oil again. Come back in 1,000 and we see how much it’s burning did it twice and suggested another deep clean. But the Manger of the service department step in and said we did that 2yrs go for her. Let’s do a quick clean at her next oil change. Since July have been going in to have the dealership top me car off.

The contact owns a 2017 Kia Sorento. The contact stated while having an alignment performed at an independent mechanic, the contact was informed there was no oil in the engine. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was checking the oil level daily. There were no warning lights illuminated. The contact stated that her husband checked the oil and added approximately one quart of oil per week. The vehicle was taken to the local dealer, where an oil consumption test was performed. The dealer informed the contact that the vehicle was losing oil. The vehicle was not repaired. The manufacturer was contacted and informed the contact about a loyalty program. The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2017 Kia Sorento. The contact stated that while the dealer was servicing the vehicle, she was informed that the vehicle was experiencing a minor engine oil leak due to the engine oil being overfilled. The dealer cleaned the engine compartment. The contact stated that the engine was running rough, and the vehicle was vibrating while idling. The contact stated that while driving with the Adaptive Cruise Control set to 73 MPH, the vehicle made abnormal popping sounds and jerked. The contact noticed a significant amount of smoke coming from underneath the hood. The contact was able to pull to the side of the road, where the vehicle lost motive power. There was no warning light illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a piston slap caused by faulty crankshaft and rod bearing. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact there would be no assistance since the vehicle was out of warranty. The failure mileage was approximately 80,000.

Mileage: 80,000

My Sorento had been running just fine. I only did maintenance projects such as new brakes, new tires, oil changes and then one day out of no where my car starts making a knocking noise that got progressively louder. No check engine or oil light appeared. I took it to a mechanic the next day and they said that I needed a new engine and that there was no oil in the car. I know that I had placed oil in car with in the year when I got my brakes replaced. Also there was no leaking of oil anywhere underneath my car. I still own on my Kia and the price of a new engine was quoted over $10,000.00.

The car stalled and when restarted had a hard knocking. Bad engines in kias are a known issues. Why are they not replacing engines in all the vehicles!

The contact owns a 2017 Kia Sorento. The contact stated while driving approximately 35 MPH, the check engine and the check oil warning lights illuminated, and the vehicle stalled. The contact pulled over and stopped the vehicle. The contact placed the vehicle in park (P) and was able to restart the vehicle. The contact stated that she drove the vehicle to a local dealer who added oil and changed the spark plugs. The contact had a recent oil change performed less than two weeks prior to the engine failure. The vehicle was repaired. The contact stated that over the next several years the vehicle stalled intermittently. The contact took the vehicle back to the dealer and had the vehicle diagnosed and was advised that the catalytic converter had been damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 50,000.

Mileage: 50,000

Excessive oil consumption. I get oild changes every 3 months at the dealership. I must add 6-10 quarts of oil inbetween these changes. I notified the dealer, but they are unwilling to replace my engine. I was told it needs to "blow up" before issue will be addressed. My 2017 Kia Sorento has 63,000 miles this issue started at 60,000 miles. It is outside my warranty as I am the second owner. This is not a safe approach from Kia, as i feel waiting for my car to "blow up" could cause injury to myself and others. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 63,000

I have KIA 2017 Sorento, the engine has oil consumption with no leak and I have to add oil almost every 3 days. I take it to KIA dealer and after checking he oil level for 1000mile, the dealer informed me that they can change the engine only when it fails and not before that. I found this solution is risky because I drive it in highway and it could cause a serious cars accident if it suddenly stopped in the middle of the highway. I can't find any reason why they don't want to do engine change and It is clear that KIA knows about the engine problem but they want to save money not save people life.

The contact's wife owns a 2017 Kia Sorento. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact stated that the vehicle stalled while attempting to coast to the side of the roadway. The contact was able to restart the vehicle after several attempts; however, the vehicle made abnormal knocking sounds. The vehicle was coasted to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the piston ring and valves had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,702.

Mileage: 107,702

Car began to overheat. Took into mechanic. Diagnosed as a blown head gasket with head bolts that had stripped out.

The contact owns a 2017 Kia Sorento. The contact stated while driving 45-55 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer, where the knock sensors were replaced; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that there was a hole in the piston and there was no compression in the valves. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,000.

Mileage: 56,000

My engine has been consuming oil at an usual rate. I have been experiencing this issue since I bought the car in August 2021, but it is slowly getting worse, especially during the summer. I have to constantly check my oil level to ensure it isn’t running low. I got my oil changed last month, around June 15th or so, with a 3000 mile interval. After ~1400 miles, when I checked my oil, there were little oil on the dipstick (below the low line) along with small metal bits on the end of the dipstick with the oil. As usual, I have checked the oil color to make sure it wasn’t mixing with something in the engine, and checked the drain plug to make sure it was tight. I genuinely cannot tell where this oil is going or how it is being burned. This is the only issue I have encountered with this car. I have no warning lights, but my miles are high at about 144,000.

High oil consumption between oil changes. Usually add 3 quarts of oil between 5K mile oil changes.

Engine failure SUV hasn’t even reach 100,000 miles.

The contact owns a 2017 Kia Sorento. The contact stated while driving 75 MPH, the vehicle started to decelerate independently. The contact stated that the low oil pressure, the check engine, and the battery warning lights were illuminated. The contact was able to roll to a stop on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the drain plug was missing, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 92,000.

Mileage: 92,000

High oil consumption- needed to add additional oil before 3,000 miles post oil change. This has happened for the last three oil changes. This last time, exactly 3,000 miles post oil change, there was no oil at all. Oil sensor light went on to indicate low oil.

When the car had engine light was on at 60200 mileage, the dealer replace the engine in 2021. I have the same symptom in 2021 and engine light on. The dealer did diagnosis and said cvvt problem. The dealer refused to cover it with the extended warranty. I can't drive the car because of not enough power to speed-up on high way.

First and foremost I am the 2 owner of this vehicle with only 38,000 miles, my 82 mother gave me the car with 22,000 miles on it b/c she barely drives anymore. The car is in excellent condition until I started noticing that the steering wheel was sticky and it is difficult to control the vehicle, the oil pressure and the traction control light would come on and off intermittently. In addition, while in park or driving the speedometer would display dashes and then display inaccurate speeds going up and down until reaching 95 miles on the display then, would go to dashes, and then everything would return to normal. I took the vehicle in the last months of 2022 to the dealership which they failed to acknowledge and display lights and any problems with the steering wheel. I took the vehicle home and the oil pressure light started displaying continuously along with all the other problems (I did not take it back to the dealership b/c they already had charged me a substantial amount of money for nothing). I took the vehicle to have the oil checked, oil levels were fine nothing could not figure out the leak location. Fast forward, the vehicle is sitting at an independent reputable mechanic who was able to find that the "Oil pressure sending unit" is responsible for the leak and the oil pressure light display. The Kia dealership neglects to honor any warranty, I am left paying thousands for this repair.

The contact owns a 2017 Kia Sorento. The contact stated while exiting the highway at 15 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle and parked the vehicle in a parking lot. The next day, the contact's father towed the vehicle to her residence. The following day, the vehicle was towed to a dealer. After a week at the dealer, the contact was informed that the engine had seized and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 17V586000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 138,492.

Mileage: 138,492

Engine stopped working while I was driving due to a rod bearing issue with no warning. No engine lights, low oil lights, etc came on to warn me. Luckily I was able to get to the side of the road and wait for a tow truck. Kia dealer said it was unrepairable due to "rod bearing" failure, and I needed a new engine. Kia has recalled/updated software for their 4 cylinder GDI engines for a "rod bearing" engine failure issues but not the V6. Kia has also settled a class action lawsuit due to this failure - but only in the 4 cyl engines. The V6 is also having this problem. Dealer quoted nearly $10,000 for a new engine, I chose to sell the vehicle at a loss instead.

i HAVE A 2017 KIA SORENTO i PURCHASED THIS VEHICLE SEPTEMBER 2021. SINCE PURCHASING THIS TRUCK i have had problems with oil consumption.the engine constantly burn oil. I have taken to king KIA in Gaithersburg md . where I'm now being told it keep failing the oil consumption test. and that a combustion cleaning need to perform. AS I RESEARCHED THIS ISSUED I WAS SHOCK TO SEE THAT THIS IS AN ON GOING PROBLEM AND THE NUMBER OF COMPLAINTS WITH KIA. kia need to be held responsible for these problems NOT THE CONSUMERS. THIS SHOULD BE A RECALL.

This involves a 2017 Kia Sorento. 1.350 miles after a scheduled oil change I checked the oil and found it was 3 quarts of oil low. The color of the oil on dip stick was blackened. I have been topping off the oil every 400 miles with another quart of oil. I visited a local Kia dealership and talked to a maintenance person who told me to stop adding oil and it would eventually "freeze up" and they would replace the engine. They also told me that Kia had extended the warranty on this type of engine to 999,999 miles. This tells me that they expect to replace the engine eventually. Their advice above sounds stupid and extremely dangerous. If I hadn't checked the oil level after 1.350 miles it would have run out before the next scheduled oil change. This could have happened during rush hour traffic and would have possibly caused a very serious accident. If they plan on replacing it in the future I think they should do it now before any serious accidents happen. I hope you would agree. There has not been any warning lights to say it was low on oil. Again , the engine would have to freeze up before they would replace it. Thanks for your assistance.

We had two issues develop. The first issue developed about 30k miles after purchasing it new. The car would accelerate unevenly and after long drives the car would lurch during acceleration after starting from a stop. The lurching would continue for a few days before disappearing. No tech could reproduce it. They tried multiple times to reset the software and found no other issues. After a normal fuel injection cleaning at 100k miles, the lurching eased, but still remained. The issue was never resolved. The second issue came up at 108k. We heard a strange noise from the front right of the car when accelerating, but no indicators. The next day the engine light starts flashing and the car is vibrating, so we take it to the dealer the next morning. The engine oil is extremely low and the engine needs to be replaced because 3 valves are miss firing!!!! We had an oil change at 100.8k. We were well within the time for another oil change...a change, not a complete refill!!! There was never an oil indicator light. The engine was clearly burning oil too quickly and the indicator was not warning correctly.

Burning a lot of oil

There is an issue with the oil plug. Constantly leaking oil. I have spoken to several other individuals who have the same problem. The oil leaks can cause a completely empty oil compartment resulting in a blown motor. Walmart super center brought it to my attention. Also, the Kia dealership was notified that the oil was leaking at the time of service but did not seem concerned. The oil light will briefly come on when going down a hill. No flashing lights or visual indicators unless you see the brief oil light. There is also rattling in the engine area that gets worse as the oil gets lower. Very annoying but the biggest concern is the leaking oil.

On several occasions while driving down the highway at night going approximately 60-65 mph headlights, tail lights go completely out. With my whole family in the car but Thank God we have never been in an accident as a result of this. No recall information has been received even though I see plenty of complaints. The last 2 times I’ve gotten an oil change within 1500 miles my oil light comes on and when I check, there is low oil or no oil.

Driving on Interstate Highway at speed limit 70 mph, car starts slowing down rapidly. Looked at dash engine light flashing, put the hazard lights on and pulled to left temporary emergency pullout lane coasting at 20 mph. Had to wait for big gap in traffick to get to right hand side of Interstate, hoping engine didn't seize up in middle of highway. Was able to find area wide enough to be clear of oncoming traffick. Called for roadside service. Car was pulled up on wrecker, taken to Kia dealership. I was told they would inspect car asap.The service advisor called the next day late. Told me they would be replacing the engine in car with a remanufactured engine.

The contact owns a 2017 Kia Sorento. The contact stated that after a routine oil change was performed, a month later the oil warning light illuminated. Upon inspection, the dipstick displayed that a quart of oil was needed. The contact stated that after adding oil, the oil light turned off. The vehicle was then taken to an independent mechanic where it was inspected, and the mechanic informed the contact that the oil was low, and that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not covered under recall. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and the contact was provided a case number. The failure mileage was approximately 65,895.

Mileage: 65,895

Sudden Engine Failure: My car died in the middle of a highway on-ramp lane, so I had to call 911 to ask a police officer to come help. Our car came to a complete stop with no warning signs prior. My car was driving totally fine up until that point and then suddenly this happened on the highway. This put ourselves at risk (myself and my 2 children in the car), and it put everyone behind me at risk of rear-ending me, as traffic was moving. During the incident, the engine would not turn over at all. I waited about 10 minutes for a state trooper to pull up, while cars and big trucks whizzed past my stopped car on both sides. When the state trooper arrived, he called the highway department, and someone from the highway department came and pushed my car to the shoulder so that we could be safer. We had it towed to our Kia Service Center: Jones Kia, 2001 Belair Rd, Bel Air, MD 21014. They completed a diagnostic review. They contacted us and explained that: The cylinder head bolt failed. It became "threaded" (this was the term used by the Kia Service center who examined the car), causing the engine to overheat and seize. It happened so quickly that there were no warning signs. The service adviser at Jones Kia told us that we would need a whole new engine replacement.

burning oil and oil light coming on getting oil changed within 3000 miles and it is getting worse

I have an engine oil consumption issue. I am running out of oil before 1,000 miles. I have had this issue checked out at my local mechanic and at the Kia dealership in Hurst, Texas. They are recommending that I bring the unit back for a process of three visits paying out of pocket for an issue that is clearly visible. I do not have any lights on my dashboard and the oil is being burned for some reason. I purchased this car used and have not even had it for a year, and here lies a major problem. I feel this issue is placing my safety at risk. The car is starting to stutter when pulling off and when I take it for service, it keeps saying low oil. It's unethical to have to get oil changes every 30 days.

The contact owns a 2017 Kia Sorento. The contact stated while stopped in an intersection at a traffic signal, the vehicle was making an abnormal rattling sound, coming from the engine compartment, and the vehicle then stalled. The contact stated that the battery and oil warning lights were illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact had the vehicle towed to a residence. The vehicle had not been diagnosed by a dealer or an independent mechanic. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000.

Mileage: 91,000

Engine burns an astronomically ludicrous amount of oil. Yes available for inspection. There have been no personal or other safety risks as I’ve kept up on maintenance by monitoring the oil level on a weekly basis. In time, however the oil consumption may exceed typical volume consumed and the engine may seize up. The problem has been addressed, confirmed with the dealer, to which I was told this is common and the top half of the motor would need speciality disassembly and cleaning for the unreasonable amount of close to $4,000. No other inspections have happened. No, no oil light notice. On 5/1/23 I had to add 2.5 quarts of oil, no oil appeared on the dipstick. This car burns more oil than my 1995 Saturn sl2 used to burn at 180,000 miles. I’m terribly disappointed with the manufacturing of this engine. How can something be efficient and better if it consumes oil? I’m only contributing to the environmental concerns that are already out of hand.

High consumption of oil (5 qrts in a week and a half). It failed the recommended test set forth by manufacturer and no one will fix it until it stalls or seizes. Major safety risk since they know of the problem and will not fix until it is too late.

We bought our 2017 Kia Sorento new from the Kirby dealership in, CA. The first 100k miles we took it faithfully to the dealer for all suggested service. For years it has had oil leak, oil where it should not be in the engine, and serious oil consumption issues. They did not solve the issues despite bringing it in many times. 9/2022 the engine completely shut down on the freeway in a very dangerous area. At 115k miles it happened again 3/23 in the exact same place, with the same symptoms. This time they say it is not covered and quoted us over $7k for an engine replacement. We escalated to management and corporate, they have all denied responsibility, given us many reasons why, all that we do not agree with. Each person we have talked to has given a different reason. I joined the Engine Failure- Kia/Hyundai group on Facebook. Now I am aware of the extent of the catastrophic Theta ll engine failure problem. Kia is doing everything they can to deny claims even with class action suits and pending suits and litigation. Anecdotally, I have read hundreds of stories like ours. In 4 weeks 4k more have joined, almost 500 daily, with engine failures. Now that I know that this is a pervasive and wide spread issue with thousands of faulty engines, I realize that this is not a company who cares about the wellbeing of their customers. Their engine design flaws, actions and inaction are causing their customers stress and heartache, financial ruin, terrifying accidents, house fires, and death and yet they are doing everything they can to skirt financial responsibility for their issues. They are lying to their customers, finding every loop hole they can and not honoring the mandated settlements to make their customers whole and provide them with a safe and reliable vehicle. It is a tragedy that should be getting more press and legal attention to hold Kia responsible for the pain they are causing their customers, who put their faith and safety in the hands of the company.

Mileage: 115,867

A broken connecting rod punctured the engine block which resulted in engine oil escaping. The leaking oil caught fire while it was being driven down a highway. My son was driving at the time. He could have been killed had he not noticed the fire and stopped the vehicle. There were no warning lamps\lights on until after the fire occurred. Because Kia stated that the engine in my car was not part of the previous recall, and my insurance company did not consider it a total loss, I chose to put ~$10,000 into the car to have a used engine installed. (A used engine that most likely has the same safety issue) See this article about other Kia owners being told that this issue not covered under the previous recall since it didn't cover their year\make. I fall into this category as well. Kia has refused to acknowledge there being a problem and provided NO assistance with getting me car repaired. My vehicle is still not drivable, due to other electrical issues most likely caused by the fire: https://www.wsmv.com/2023/04/12/despite-not-being-subject-recall-second-kia-catches-fire-while-driver-is-behind-wheel/ Kia Case Number:[XXX] Kia has stated that they feel there is no issue with the engine in my vehicle and that it is safe to drive. This is most likely not true and I feel they are engaged in gross negligence by not taking this issue more seriously. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

This 2017 Kia Sorento burns oil so excessively that it has stalled at times creating unsafe driving conditions. More so, it seems that Kia is aware of this issue but not moving to fix it. The date is for the most recent stalling.

My car is excessively burning oil. I have Had oil consumption tests done and it has come back excessive. I got the recommended engine cleaning done. They said this fixed the problem. Here I am Less than 3000 miles later and my oil is dry again. I only drive to and from work (5ish miles a day) and longer spouts on the weekends. Kia does not want to honor this and fix it. They know it’s a problem and everyone at the service will tell me they know but corporate won’t make it right.

The contact owns a 2017 Kia Sorento. The contact stated that after starting the vehicle, a clicking noise was heard coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the crankshaft and the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The contact related the failure to NHTSA Campaign Number: 17V586000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

Mileage: 70,000

First issue: Computer fails to throw codes for issues like low oil or engine overheating because of a cracked radiator that was bone dry when the mechanic looked at it. At the time of the incident with the cracked radiator, mechanic checked fuses and system but could not find any issues. However, they agreed that check engine light should have come on. But it did not. Second issue: Oil some how magically disappears out of the engine, and because of this, I'm now stuck, with a worthless car that I'm going to have to abandon about 900 miles from my home because it'll cost too much to replace an engine. Even the mechanic that looked at it said it wasn't worth spending the money on replacing the engine. Think about the level of absurdity because that's a big amount of labor for them and they recommended against spending money on the Sorento.. I'm now car less and fucked because of Kia's shitty defects.. I'm sorry for the profanity but I'm lost.. I'm lost.

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. While shifting from first to second gear, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer five times however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. While driving, there was an abnormal ticking noise detected. The vehicle was taken to an independent mechanic who changed the oil. The vehicle was taken to another local dealer, Fredy Kia 11711 Gulf Fwy, Houston, TX 77034 where it was diagnosed there was no oil in the vehicle. The dealer informed the contact that the engine was consuming an abnormal amount of engine oil. There was a leak coming from the engine and it was diagnosed that the transmission and engine needed to be replaced. The manufacturer was contacted but there was no additional assistance provided. The failure mileage was approximately 113,000.

Mileage: 113,000

Driving on interstate when vehicle began to lose power, going slower and slower. Exited highway and suddenly the entire dashboard lit up and the car shut off. There had been NO INDICATION of a problem prior to this point. I was 500 miles away from needing an oil change. Had car towed to dealership where they told me there was no oil in the car. How is that even possible, when there had been no oil leakage. (I park in the same two places every day.) 1) How does a car burn through all the oil like that with no indication of a problem? 2) Why wouldn't the low oil sensor come on in the car if this were the case? I had to replace the engine at at cost of over $6000.

The contact's daughter owns a 2017 Kia Sorento. The contact stated that while her daughter was driving at approximately 55 MPH, there was a knocking noise coming from the engine compartment and the vehicle was stalling. The contact's daughter was able to pull over to the side of the road, and the vehicle then lost motive power. No warning lights were illuminated. The vehicle failed to restart and was towed to the residence. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was 79,210.

Mileage: 79,210

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The contact referenced NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000. The VIN was not available.

Mileage: 66,000

After owning this car for four years and performing regular oil changes, it suddenly started knocking and stalling. I immediately checked the oil, which was not even registering on the dipstick (despite an oil change not due for another 2,800 miles). I added almost 4 Qt of oil. We were able to make it home and have a mechanic confirm that it needs a new engine. It has only 82,000 miles. I'm glad that we stalled just BEFORE getting on the snowy highway, otherwise, who knows what would have happened to my entire family.

Mileage: 82,000

My husband was driving and said he heard a knocking noise. We pulled over and had no oil. We put 5 quarts in and drove to the Kia dealership in Huntsville AL. We kept losing power and stalling while we drove. They said we needed a new engine. It was a known issue but not under warranty or recall. They quoted us over 14k to fix it. We trailered it home and have been praying for a recall since it is a known issue. I saw people on a facebook group say to report the problem to you. They have had luck getting help from your department. I originally leased the vehicle and the bought it after lease was up. I still owe on the vehicle and have kept up on maintenance. Thank you for your time, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The vehicle is using excessive engine oil. I change the oil every 3,000 miles. I am currently adding about 5 quarts of oil between oil and filter changes. That's 10 quarts of oil every 3,000 miles. The vehicle has about 99,000 miles on it. It has been getting progressively worse the more miles it goes.

The contact owns a 2017 Kia Sorento. The contact stated while driving 65 MPH, the vehicle lost motive power and decelerated to 25-30 MPH. The check engine warning light was illuminated, and the vehicle shuddered significantly. The contact veered to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the cylinders #1 and #4 were misfiring. Additionally, the dealer stated that oil residue was found on the spark plugs, indicating that the engine was consuming an excessive amount of oil. The dealer diagnosed that the engine long block needed to be replaced. The dealer replaced the long block, the engine, and the cylinders. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 75,114.

Mileage: 75,114

It is an engine failure thru excessive oil usage. My oil light has never came on and Dealer nor KIA can tell what point does it suppose to come on. My vehicle has 90,000 miles and I put 6 quarts of oil between 4500 miles oil change. I just completed a oil consumption test in which it was down 2.5 quarts within 1000 miles. Then I had to pay $654 for a compression test. They say the test failed and the pistons are worn. Because they are worn, they say repair is not covered. I purchased a KIA Certified vehicle with an extended warranty and they say engine is not covered because the pistons are worn not broken. I say the pistons are worn because it may have been the lack of oil causing the extensive friction on the pistons. Is it mandatory for the car manufacturer to have an oil level warning or minimum standard that all of them should follow? They told me that my engine will die soon and a new engine is $12,000.00. I believe the public should be aware of their intentional engine failure caused by excessive oil usage by not giving a low oil notification. I have had my oil changed at the same dealership since I purchased it. I paid $2500 for an extended warranty in which they do not honor. I paid $2500 plus interest for a service that is not being honored. A warning light for low oil should be mandatory, manufacturer should be liable for not having a warning light in place. Service manager and service all played dumb stated nobody never asked about an oil warning light. Please Help!!! I still owe $15,000 on the vehicle.

Mileage: 90,000

Unknown. My vehicle has excessive oil consumption, major vibration an oil is shooting out of the top of my motor that may cause a fire.

I was driving at approximately 35mph when my vehicle loss power and the steering wheel locked and gas pedal did not work almost causing me to be rear ended. I put my hazard lights on and started my vehicle back up and tried to continue driving but my vehicle delayed in acceleration and has now continued to delay ever since that incident. I have parked my vehicle and have not moved it due to the danger.

The contact owns a 2017 Kia Sorento. The contact stated that while driving approximately 35 MPH, the vehicle stalled. The contact pulled over and restarted the vehicle. The contact continued to drive but the vehicle stalled again. The contact detected an abnormal sound coming from the engine. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the camshaft and rod bearings needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V586000 (Engine and Engine Cooling). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The failure mileage was approximately 138,000.

Mileage: 138,000

I'm the (third and current) owner of 2017 Kia Sorento LX which was working absolutely fine, with no issues or any warning lights on. On 1/14/23 (Saturday) while travelling with family on highway I-95 (in florida), the engine suddenly failed with smoke and oil spurting out from underneath. The engine service lights and audio warning kicked in. Despite the confusion and nervousness, I was able to safely maneuver the vehicle to the shoulder within seconds and escaped crash or fire. Immediately called my insurance and got the vehicle towed to the nearest Kia dealership. I had to drop the vehicle at the dealership (and drove home 700 miles to Virginia using one way rental). Few days later the dealership confirmed that the engine is not good anymore and it needs a replacement. They told me that since the recall (PI1802 ECU UPGRADE (KSDS)) was not performed on the vehicle, Kia will NOT pay for any expenses and I have to pay out of pocket more than $8500.00 for the replacement. It came as a big surprise and shock to me as I never heard or got any communication from either the dealer (3rd party) from whom I bought the vehicle or KIA regarding such recall or the fix needed, to prevent such a failure. I would appreciate it if your legal team can help me to have Kia replace the engine at no cost to me. As I'm searching, I'm hearing a lot of news about KIa's and Hyundai's having the same engine issue and many have resulted in fires and even death. Youtube and other online forums, have many of these horror stories, also few highlighted by the media. Now looking back, I feel lucky that we narrowly escaped!

Once I reached 70000 miles my car start to burn oil and I went to Kia north Brunswick because I used my service oil there they told me that was normal and we will do the test then I should change the oil once it was burning a lot before got empty and after I went kia bridge water New Jersey and we did same and this time after I change the oil and used 700 miles I found my oil is almost empty and my car still under warranty but they told me if I want to fix it I should change the engine from my pocket and as a note, I'm always doing my service in Kia dealer and I have been almost 10000 miles I change the oil like 8 times because this problem and no one knows what's the problem and no one help me, please I need help with my car Thanks in advance

MY KIA HAS AN ENGINE ISSUE THAT INVOLVES OIL CONSUPMTION. I GET THE OIL CHANGED EVERY 5,OOO MILES AND IN THE LAST 4 OIL CHANGES IT HAS BEEN BOTED THAT THERE WAS NO OIL OR ABOUT 1/2 A QUART IN THE OIL PAN WHEN DRAINING. THIS MEANS THAT MY KIA IN ESSENTIALY BURNING 5 QUARTS OF OIL EVERY 5,000 MILES, WHICH IN MY OPINION IS FAR MORE THAN JUST A WORN ENGINE. HOWEVER, THE VEHICLE IS NOT LEAKING ANY OIL, I CONFIRMED THIS BY PARKING IN BOTH MY GARAGE AND DRIVEWAY TO TEST FOR OIL LEAKS AND I HAVE LOOKED UNDER THE VEHICLE AND HAD THE PEOPLE DOING MY OIL CHANGE CHECK AND NONE OF US CAN FIND ANY EVIDENCE OF A LEAK. WHEN THE ENGINE IS RUNNING THERE IN NO BLACK OR WHITE SMOKE SO I AM JUST NOT SURE WHERE THE OIL IS GOING. I HAVE CONTACTED THE KIA DEALERSHIP I BOUGHT THE VEHICLE FROM AND THEY BASICALLY TOLD ME THAT IS NOT THEIR PROBLEM AND THAT I CAN PAY ALL THIS MONEY TO HAVE IT DIAGNOSED. I KNOW THAT MY KIA SORENTO IS NOT HE ONLY ONE WITH THIS ISSUE, HOWEVER, KIA HAS STATED THAT EVEN THOUGH IT IS THE SAME ISSUE, SINCE IT HASN'T BECOME A RECALL INVOLVING MY PARTICULAR VIN IT IS NOT THIER PROBLEM. AND IT NEEDS TO BE FIXED BECASUE ONE OF THESE DAYS THE ENGINE IS GOING TO SIEZE WHILE I AM ON THE FREEWAY, OR SOMETHING LIKE THAT, AND POTENTALY CAUSE A MAJOR ACCIDENT THAT COULD RESULT IN DEATH. PLEASE LOOK INTO THIS FOR ME THANK YOU.

Excessive motor oil consumption leading to a cylinder 2 misfire resulting in a new motor needing to be purchased. The car is less than 5 years old. I purchased the car in 2018 with 13,000 miles and preformed all regularly scheduled auto maintenance and all of KIA’s recalls and advised KIA on multiple occasions that there was excessive oil consumption. Driving down the highway the car began to shake uncontrollably and the check engine light illuminated. The car was pulled over at an auto zone where it was advised of the cylinder 2 misfire. The car was then towed immediately into the Greensboro KIA dearlership for formal diagnosis of the issue. At which point the dealership called and advised all tests were performed and this repair would require a new motor for a total of $11000.

My 2017 Kia Sorento check engine turn on so I took it to the dealer. The dealer told me that it was the sensors and that the warranty would cover it. A few days later they told me they needed to change the engine. They also said that they needed the oil changes receipts. I send the receipts that I had in the moment, but the warranty needed more receipts. The lady from the dealer told me to call KIA to see what else they need it to approve the warranty to replace the engine. Another lady from KIA told me they need it 11 receipts in total to approve the warranty. I send the rest of the receipts which makes 11 receipts and they still don't want to replace the engine. I call the lemon law to see if they could help me and they told me because I never had any problems with the vehicle and it needs 2 or more problems with the engine, but they told me that KIA has a collective lawsuit for that are engines 2.0 and 2.4 and I have 2.4 on my Kia Sorento.

The 2.4 liter engine is using in excess of 4 quarts oil in less than 4000 miles. Kia corporation suggest to keep putting oil in engine until an internal failure. Then the engine will need replacing. The dealership willfully sold this under a Certified Pre-owned status. Which I think should be considered fraud. With Kia knowing they had the oil consumption issue prior to purchase. The vehicle was purchased Jan 23,2021 with 34,912 miles on it. It currently has 58921 miles on it. First began noticing the usage Dec 27 2022.

Engine seized after driving under 2000 miles after oil change from Kia dealership

I bought my Sorento new in 2017 and had been taking it in to the dealership for regular maintenance. It started drinking oil a few months ago and an in-warranty oil consumption test was done. It's still using a lot of oil AND now it has a bad cylinder and needs a new $5,000 engine. It's out of warranty now and I'm disappointed that regular service appointments over the last five years didn't prevent this. It makes them seem pointless in retrospect.

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed. The vehicle was then towed to Kia at Williamsburg (3012 Richmond Rd B, Williamsburg, VA 23185) where it was diagnosed that the engine needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 77,571.

Mileage: 77,571

2017 KIA SORENTO. CONSUMER WRITES IN REGARD TO ENGINE FAILURE.

Excessive oil consumption causing engine to misfire- needing spark plugs replaced with low mileage. Adding 2 quarts of oil about every 700 miles. With no solution given to correct issue.

The engine threw a rod through the block, it is available upon request. I had driven it to my destination earlier that day, it stayed parked until later in the evening as we were getting ready to go we checked the oil and headed on our way. After 10 min of driving on the highway there was a loud ugly clunk noise, lots of smoke coming from the car and the oil and check engine light turned on and shut off, the engine had no power. We started to pull over we began seeing flames coming from under the hood, the engine had caught on fire before we had completely pulled over and come to a stop. It can't be driven anywhere, we found pieces of piston/connecting rod that were broken and mangled in the engine and later found the hole underneath the car at the bottom of the block. Since the fire was out by the time the officer arrived, he gave us an incident report and drove us home. The car wasn't making a weird noise, wasn't driving funny, it had less than 90k miles on it, no warning lights of any kind on the dash were on until mid accident but they turned off as fast as they came on. It was the LAST thing we expected to happen considering the mileage and no warnings or any kind before that night. Opened a case with Kia Customer Care Center and was told my case was escalated to nationals and they would reach out to me, I called back several times as they didn't have a number to give to me and each time I called i was told there was no update, there is still currently no update or anything, I had to call to reopen my case because an employee had closed my case-reason unknown.

The contact owns a 2017 Kia Sorento. The contact stated while driving 40 MPH, the vehicle began to stall. The contact stated that the low oil warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to CarMax, where they completed an oil consumption test and associated the failure with an unknown engine recall. The contact was referred to a local dealer for the recall repair. The contact towed the vehicle to a local dealer but was informed that the VIN was not included with the unknown recall on the engine. The contact towed the vehicle back to CarMax and was informed that the engine needed to be replaced. The vehicle was not repaired. The contact towed the vehicle to a second local dealer: Greenway Kia East (8701 E Colonial Dr, Orlando, FL 32817: (407) 678-1717), and was informed that the vehicle needed to be diagnosed at their location; however, she declined due to the cost. The vehicle was not diagnosed or repaired. The contact towed the vehicle back to CarMax. The vehicle was not repaired due to a backorder on the engine. The manufacturer had not been informed of the failure. The failure mileage was 60,411.

Mileage: 60,411

The contact owns a 2017 Kia Sorento. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact pulled over to the side of the road and restarted the vehicle. The contact stated that while driving back to the residence, the vehicle stalled several times and had to be restarted several times. The contact had rebuilt the engine himself. The failure recurred a second time and the vehicle had to be towed. The contact stated that the vehicle was sputtering and jerking while driving. The contact stated the engine failed and the vehicle was no longer drivable. The contact called the dealer and was informed that the vehicle was not included in a recall for the engine. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 105,000.

Mileage: 105,000

The contact owns a 2017 Kia Sorento. The contact stated that an oil consumption test was performed on Oct 29th and approximately a month later, the engine had consumed 2 1/2 quarts of oil. There was no oil on the dipstick when checked and the vehicle had not yet been driven 1,000 miles. The vehicle began sputtering with the check engine warning light illuminated. The contact took the vehicle to the dealer; however, the vehicle was not diagnosed. The contact was referred to the dealer where the vehicle was purchased. The contact was informed that the failure could be related to the pistons. The vehicle was not officially diagnosed or repaired. The contact stated that a quart of oil needed to be added occasionally. The manufacturer was made aware of the failure. The approximate failure mileage was 100,008.

Mileage: 100,008

No warning. Engine started knocking. Waiting to hear if repair will be covered by 100000 original owner warranty

My 2017 Kia Sorento does not start all the time. I have had both the battery and starter tested and am told they are fine. This makes for a very UNRELIABLE mode of transportation. The car does not start sporadically and leaves me stranded at various times and places. I have been told by several repair places that they have no idea how to fix this... The car eventually starts after a few prayers but no mechanical adjustments are made. Please advise!! Thanks

I have two major concerns about my 2017 KIA Sorento (2.2L) OIL CONSUMPTION: The vehicle consumes up to 2-3 quarts of oil within 2-3 months. This is similar to other cases on this site: NHTSA ID Number: 11493012 NHTSA ID Number: 11491117 NHTSA ID Number: 11487580 NHTSA ID Number: 11486757 NHTSA ID Number: 11486544 NHTSA ID Number: 11484553 NHTSA ID Number: 11483621 NHTSA ID Number: 11482245 NHTSA ID Number: 11478518 NHTSA ID Number: 11478115 ENGINE KNOCK/VIBRATION: Now the engine knocks wildly when in idle, and I do not feel safe driving it, and it is the only vehicle I have access to transport my child to their job. My issues are similar to these reports: NHTSA ID Number: 11491104 NHTSA ID Number: 11477401 NHTSA ID Number: 11476366 NHTSA ID Number: 11473881 NHTSA ID Number: 11473534 I have reached out to the dealer, in reference to this, and they will not return my calls. When a mechanic reviewed it, they replaced two Ignition Coils (cylinder1&4) and all of the spark plugs, without any change. This vehicle was purchased in April 2022, and I have nothing but issues with it, and the dealer refuses to take it back or assist me with my concerns. It is very unsafe to drive, but like I shared it is the only vehicle we have. I fear this will not end well. My friend called on my behalf and had this Recall Request Open: 575550

The engine has been consuming a lot of oil for some time. Kia did an oil consumption test 12/1/2020 and at that time was using 1.5qt per 1000 miles. They said was OK and acknowledged that a service bulletin was coming out in several weeks that would address the issue (See Receipt). That service bulletin was never issued from Kia. The oil consumption has increased to 330 miles per quart in September of 2022. Now the engine began to miss-fire on 10/27/2022 and consuming more than 200 miles per quart of oil. I believe the engine is now irreversibly damaged and they will not honor the warranty. The car is still within the warranty terms.

1.Engine is consuming 2-3 quarts of oil every 1,000 miles. Kia consumer services instructed me to pay for an oil diagnostic test- of 4 visits every 1,000 miles- cost of oil changes, engine flush, rental car for 2 days= $800 to date. 2. I am a therapist and travel Ohio for insurance purposes. My vehicle is a converted handicapped accessible vehicle as my significant other had multiple sclerosis, and the purpose of purchasing the car 4 years ago. 3. Yes, the service dept of a local dealer has confirmed the issue. They state that Kia refuses to do anything to resolve the issue of oil running out, engine seizing to work, driver will be killed driving when engine stops and is run into by semi-truck on highway. 4. No warnings. I literally ran out of oil 2 times before I knew it is a problem. The problem started in August of 2022. Under 96,000 miles. Now 102,000. Kia states that due to me being the 2nd owner (purchased at 23,000 miles) that they will not warranty the car at 100,000 as I was let to believe when I purchased it from Freedom Motors in BattleCreek Michigan.

My motor was beginning to make a knocking sound yesterday and I felt unsafe driving it so I parked it

My car has repeatedly completely run out of oil after going 2500 of 5000 miles and the oil leaked into different parts of the car. The car is not drivable and shakes and the engine rattles. None of the dashboard indicators illuminated to indicate an issue, until after the car shut off as I placed it in drive and was trying to accelerate, on 9/24/22. I have only owned the car since 10/2021. This car’s repairs should be covered under NHTSA Recall #20V750.

2017 Kia Sorrento burns excessive amounts of oil between oil changes, more than 4 quarts. Eyebrow and rear parking lights come on their own, even after the car has been off for several hours without touching Kia or keys.

The contact owns a 2017 Kia Sorento. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 102,000.

Mileage: 102,000

"Oil pressure light" appears while starting and driving vehicle, oil maintains in vehicle no drop in oil level. KIA dealership is aware of issue and has not informed consumers before purchase that a flush of the engine, is a "potential" fix for issue, KIA dealership is unsure that issue will be resolved, on low mileage vehicle.

The car started leaking oil. Took the car in for inspection at local Kia dealership. The component that failed was the "oil pressure switch". This leak put my engine at risk of not working and fire. There was no warning lamp, engine oil was low. There is a NHTSA notice for this same issue sent out for Kia Sorento 3.3L GDI engines.

2017 kia Sorento has been burning oil like crazy. It is going through at least 3 quarts of oil every week to 2 weeks. The oil light does not come on to say it is low on oil, I have to continually check oil level manually to see if I need to add oil. Check engine light comes on and goes back out constantly. Biggest problem is there is no indication that the oil is getting low.

We were driving on a highway that was currently under construction. I had called my mechanic to get the vehicle in to get it plugged in to see why the service engine light came on that morning. While driving it, the vehicle stalled out on the now one lane highway. Stalled to the point of not being able to move or restart. There was no other sounds, smoke, anything! It. Just. Stopped. The semi behind us took out three construction barrels when he swerved to miss hitting the back of the vehicle! After seeing our lives flash before our eyes, we had to have some of the construction workers help us push it out of the way of any other traffic. It was towed to our mechanic who told us that there were metal shavings in oil and that intake and exhaust cams are two degrees off. They would not repair this type of engine issue, so we had it towed to our local Kia dealer/service center. There they have diagnosed the vehicle having catastrophic engine failure. Not covered under warrantee and we are required to pay for new engine.

I have to refill my oil with 5 quarts every 2k miles like clockwork between periodic oil changes. Oil light comes on taking left turns and slowing down to a stop. Dealership said nothing about the issues associated with this car.

My engine is consume too much oil. On 2 occasions when taking car for oil change I was told no oil in my engine. I had to put 3 quarts of oil in between oil change around 900 miles. My engine light flickers on and off but last time no warning given. I am concerned that this may cause engine fire. Noticed the issue at approx 98000 miles. I drive on highway for 45 mins to go to work and afraid I will consume all the oil in my engine and cause an accident or cause a fire. I go through a tunnel and it cause a lot of anxiety knowing my car is consuming too much oil. I called Kia dealership and they told me I have to wait till November for car to get service. I am trying to avoid the run around since I am at 103000 miles since warranty ended at 100000. I purchased car brand new. Thank you

The contact owns a 2017 Kia Sorento. The contact stated while driving 55 MPH, his wife noticed an abnormal sound coming from the engine. Additionally, his wife also noticed that the vehicle was not accelerating as needed. The vehicle was taken to an independent mechanic and the high-pressure fuel pump follower was replaced; however, immediately there was a knocking sound coming from the vehicle. The mechanic diagnosed the vehicle and stated that the knocking noise was coming from the engine and might be the rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were contacted and stated that the vehicle was out of warranty and that the VIN was not under recall. The failure mileage was 70,000.

Mileage: 70,000

Vehicle has 64000 miles, I was driving at 70 mph on highway with no warning the engine cut out lost power, engine light was now on. Had it towed to Kia dealership was told engine failure is a problem with this vehicle as well as excessive burning oil and I had to pay $500 to have engine cleansed, told it would not fix the problem but engine cleanse was the recommended step. Told to drive car for 1000 miles bring it back to have oil checked then I am to drive it, not to check the oil or add oil and drive it until the engine goes out again then have it towed back to the dealership. Didn’t even make it to 1000 miles check engine light came on, now being told it is the intake manifold that needs replaced not covered under warranty and this will cost me $1000 and still refuse to replace the problematic engine. Asked technician if the lower engine issues could cause damage to other parts of my engine not covered by lifetime warranty for lower engine to which I was told he didn’t think so but couldn’t say for sure. Contacted Kia customer center received an apathetic response to my concerns and merely offered to mail me a hard copy of the details of the warranty told not sure why the technician told me not to check or add oil as that would be owner negligence and engine would then not be covered by lifetime warranty. Kia is consciously putting my family at risk by refusing to resolve the clear problem with this engine. Their actions are negligent. They willingly took my money for a vehicle that they know he problems but refuse to remedy the issues.

Engine was burning oil very quickly. We were filling it with oil between oil changes which we always got on schedule. With any problems or warning from check engine light it shut down in the middle of the highway. Our mechanic checked it and said the engine it locked. I’ve only had it for 10 months and it only has 106k miles.

On Friday September 2nd 2022, the oil light on my 2017 Kia Sorento came on for a brief moment then quickly went off. Once I arrived at my destination, I checked my oil & found there to be little to no oil in the vehicle. I had to add several quarts of oil to the vehicle to even get a reading on the dip stick. The vehicle has had regular oil changes & there has been no indication of an issue with the oil prior to this. Upon further inspection there is a large amount of carbon buildup on the tailpipe indicating the vehicle is burning oil. I have left several messages with the service center at the Kia dealership where the vehicle was purchased & all service was completed to advise of the issue/bring the vehicle in, but have received no call back to date. I have also reached out to Kia corporate regarding the issue with no response.

Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.

Engine failure at approx. 94755 miles. Motor lost compression in no.3 cylinder while on interstate. Car was inspected by dealer.KIA customer service car was not eligible for warranty repair. Car was under warranty limits. Purchased car new

The KIA turned off while driving in traffic going to Louisiana. It just turned off while I was slowing down. The vehicle turned back on a few minutes later and continued to Louisiana. The steering wheel locked up while in Baton Rouge, LA and the red warning light came on after that. There were no warning lights prior to the vehicle turning off while driving nor when the power steering locked up. I took it to O’Reilly’s Auto Parts to have them put some power steering fluid in it. They could not do it because apparently it has an electric power steering system. The car would not start after that. All the warning lights came on. The rep at O'Reilly's said that since it is electrical, I would need to take it to the dealership because I should not be having these issues since I only had the vehicle for almost 3 months. The codes that came on when the rep put the machine on were: battery, starter, alternator, power steering. The oil had been changed on Tuesday, 08.09.2022. I already had to buy 2 tires as the tire shop stated the inside of the tires were already going bald. Which should not be happening either. The vehicle was left in Baton Rouge, LA as it was not drivable to return to Houston, Texas. I am going to make arrangements with CARMAX to tow the vehicle to their location in Baton Rouge, LA. According to CARMAX, there were no known issues when the vehicle was purchased nor were there any recalls. If there were no known issues, why am I having these issues now?

My car burns oil, like at least a quart or 2 per week, so much so that I had my oil changed and the engine blew not even 2 months later.

I think there is something wrong with engine I just changed oil with sythitic oil and drove it around at least 100miles and its done 3 quarts and there is no visuable leaks anywhere and also the radio does not work on any station

On June 15th, before our 2017 Sorento was due for an oil change, it completely ran out of oil and we were stranded on the side of the road. Our mechanic completely changed and filled the oil. I reached out to Kia Corporate twice, but they were of no assistance. Yesterday, on August 6th, the car was again low on oil. We have an appointment with Kia on Wednesday, August 10th to attempt to address this issue.

This engine in the vehicle has had excessive oil consumption between oil changes. It uses 3 quarts of oil between oil changes at every 3000 miles. Why even do an oil change if I’m putting 3 quarts in it every 3000 miles I could just swap filters and be done with it.

The contact owns a 2017 Kia Sorento. The contact stated that while driving approximately 75 MPH, the vehicle lost motive power and started to decelerate. Additionally, the vehicle was shaking abnormally. The contact was able to pull over to the side of the roadway and park the vehicle. There was no warning light illuminated. The contact restarted the vehicle after a while and drove to the nearest dealer for the vehicle to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,500.

Mileage: 100,500

The component that failed is the engine and yes it is available for inspection and has already been inspected by Geico insurance. The vehicle started losing power on a major highway and four adult lives were at risk when this occurred. We took an exit as the car was failing and it stopped completely in traffic on the exit ramp. Yes, the problem has been confirmed by Matthews Kia. Yes, the vehicle has been inspected by Geico insurance. Yes, the vehicle suddenly began to shake, and made very loud noises, we then rapidly lost power and the car stopped dead in the middle of traffic.

All my oil keep leaving out of my engine I only had the car since March I got the dealer oil change in May and I had to add oil twice in July I also had a Kia Sorento Pryor to this one and had the same problem there is ovisiouly some wrong with those engines I have seen other people complain about the same thing with the same vehicle in a Google search on that problem

Car was running fine no indicators on at all. Got on highway started shaking again no indicators on thought I was driving in uneven pavement at the time. Car started driving ok engine light then came on car started shaking and then stalled. Started it and luckily made it home. Car dealer said the engine was needing to be replaced. Extended warranty stated due to carbon deposit build up caused valve to burn so it will not be covered. This is a 2017 car under 100,000 miles and for the engine to go like this with me owning it for under 50k miles is absurd concerning and frustrating. I still have a loan and am out a car one that I thought would run longer!

The engine was consuming a lot of oil. Lost 2-3 quarts in between oil changes. Kia did an oil consumption test and supposedly fixed the problem by cleaning out the gaskets. Kia told me that if this did not fix the problem they may need to replace the engine. I was told that the cleaning fixed the oil problem. Few months after, car started to loose oil again. Almost dry on oil change. Way before an oil change was due, car engine started shaking on the Highway. Brought it to closest oil changed shop and oil was completely dry. Mechanics at Kia told me that it was the spark plug. After they fixed the spark plug, they told me that there was a dead cylinder misfire and an internal engine failure. Since car had 72000 miles. It was not under warranty anymore. Engine needs to be replaced. Kia is not covering it.

Heavy oil consumption. I just changed my oil 3,500 miles ago and it burned through the whole thing. I am on a group on facebook where hundreds of kia and hyundai drivers have the same issue with a very similar engine. Many have even had big engine fires as a result. This is not a safe care to take your family in. My engine seized up as a result, so I am only a year into my car payments and it is a total loss. I am on a teacher's salary so I can't afford to fix it or get another car.

My car started running badly with a knocking noise at the start. The knocking noise got worse, I so pulled over and checked the oil and there was virtually no oil in the engine. I filled it with oil and the knocking continued and got worse as I drove it to the dealer for service. The engine failed before I could make it to the dealer. It now needs a new engine. The Car was serviced regularly. NO LOW OIL ENGINE LIGHT CAME ON TO NOTIFY ME OF LOW OIL. NO LEAK WAS DETECTED.

Loosing oil which will result in engine failure. Had an oil test done at the Kia Dealership and they said it lost 2.5 quarts of oil in 2925 miles and that is "operating as designed". Their Owner's manual says change the oil every 7500 miles. So by then I will be out of oil. Not sure how this is "operating as designed".

The oil burns very fast. I check the oil weekly and it's always low. There were no warning lamps or lights or anything to indicate that the oil was low.

My vehicle has been consuming massive amounts of oil. My oil is completely OUT at around 2500 miles after a fresh oil change. There are no leaks or puddles on my garage floor and no warning indication on the dashboard. I became aware of the problem only after my mechanic did courtesy inspections after taking my car in to have tires replaced, headlight bulbs replaced, routine maintenance. This is unacceptable and can lead to significant engine problems and/or fire!

The oil light came on and started blinking. I checked the oil and it was full. I then called the Kia dealer and told them what was going on and the said it was a sensor. I needed to make appointment to get a new sensor but they had none and they were on back order. They would call me when it came in. I started seeing oil in garage under my car. I called The kia dealership back and they said just keep adding oil to it. 4 weeks after initial call the part came in. I took my car in to be fixed but it was more extensive than they were assuming. They had to order more parts and it took 2 more weeks. It turned out to be the Oil pressure switch that was leaking and spewing oil all over the engine. Could have been a disastrous situation. It cost me 1750.00. The car has 84,000 miles on it has been well taken care of and they didn’t cover it under any warranty.

High oil consumption. I'm burning 2 quarts of oil every 1000 miles.

I left my home in Northern California and drove my 2017 KIA Sorento EX V6 AWD to work. No one was with me in the vehicle. There seemed to be a rattling sound in the engine when I started and drove the vehicle. There was no illuminated light on the dashboard to indicate a specific issue. I was planning to drop off the vehicle at the KIA Service Center-Roseville Automall after work. I just got off the freeway, when the Kia slowed down by itself. I was able to pull over to the right shoulder of the freeway and the KIA just completely stopped with faint sounds coming from the engine. I turned the car off. I stayed in the car and was about to call my auto insurance company when I smelled smoke. I stepped out, checked the Kia from outside, saw something dripping under the front of the car, and started to catch fire. I immediately stepped far from it and called 911. The fire got bigger and just burned the whole front. We had the KIA Sorento serviced in December 2021 for a leaky oil switch despite timely maintenance at the KIA Service Center through the years. The maintenance guy said we did not have to pay to resolve the leaky oil issue because of a recall warranty. We brought the KIA again for a regular maintenance service and brake pad repairs on 4/2/2022. Later on, we got a letter from the KIA Headquarters dated 4/7/2022 regarding 2014-2018 MY KIA Sorento 3.3 L Vehicle Oil Pressure Switch Leaking New Vehicle Limited Warranty Extension. Somewhere in the letter stated, “If oil is NOT leaking from the engine or the Engine Oil Pressure Warning Light DOES NOT remain illuminated after the engine is turned ON, you DO NOT need to bring your vehicle to a Kia dealership for the purpose of this warranty extension.” I thought the vehicle was in the clear already since it got serviced for the leaky oil in 12/2021 and completed its regular maintenance in 4/2022. Proof of service records,vehicle photos, KIA’s extended warranty letter for recall are all available.

I am requesting an investigation of a defect involving the oil pressure switch in my iKia Sorento vehicle engine. The oil pressure switch, a device which monitors engine oil pressure and illuminates a warning light when oil pressure is lost, is defective The defect results in an engine oil leak. The oil loss occurs without warning to the driver eventually leading to an engine stall and loss of motive power condition. This was brought to the attention of the technician that serviced my car several times. I was instructed to add some oil if I noticed it, but don’t fill it up. I was informed to let them take care of the liquid levels when I brought it in for the oil changes.

Car oil had not been changed but a month or two ago and only went on one 2-3 hour trip there and back after the oil was changed. Only stayed in town and went to regular grocery store and work after trip. Did not check oil due to not normally having it deplete fast. A month or so later oil deplited rapidly (this is an unknown part if it was fully the cars issue or if was the person who changed the oil.) Oil was lower than normal mainly noticed when car showed oil lamp light (was only blinking did not stay lit) and started halting and jerking when driving home. More oil was added and once that happened the check engine light came on. Car has jerked and been close to stalling when trying to drive to autostore for diagnostics. Since then the car is acting like it did not have oil added. Oil light is off but engine light blinks constantly. The halting and stalling is similar to the recall on other 2017 Kia Sorento's (with a 3.3 L engine) with the crankshaft being the problem. The halting and stalling can lead to an accident. No prior engine issues before this when the oil ran low.

My car is burning excessive oil. Recently had an oil change on May 9,2022. Oil light came on May 27,2022. There was literally no oil in the car. The remaining mileage that should have been left is 751 til the 3000 miles oil change. Prior to May 9th I had the oil changed early April.

Excessive oil consumption with no low oil warning light. Driving with no oil can cause severe engine damage. I was informed by the Kia dealership after reporting an issue with oil consumption. Issue started in March 2022, diagnosed in april 2022 and 1 month of driving had no oil and no low oil warning light come on after oil change.

I have a had issues with my check engine light flashing and when that occurs. The car begins to drive slow and does a jerking motion when pressing the gas pedal. I called Kia Galenea and informed them of the problem with my vehicle. They took the car and said it that the vehicle needed a updated on the knock sensor. So they did the updated not even a week later the engine check light comes back on again. I called Kia dealership and told them again what had happened. The same code P1326 appeared again and the check engine light is flashing. They took the car back and said it was a oil pressure switch that needed to be fixed. I paid them for that and they said we fixed it. I left the dealership with my vehicle and not even 20 minutes the check engine light came back on. This time my car began to stall like it could hardly go 50 on the interstate. I told the dealership and they said it’s nothing we can do, so I had told them it’s still showing the P1326 popping up and the car is even worse now. So I filed a complaint with Kia Consumer after that incident and I have yet to hear back from anyone yet. During this difficult time I have been struggling to get to work when they basically refuse to put me in a rental. I was put in a rental for less than 24 hours when they called me that morning saying they had fixed the problem when I’m certain they didn’t because the check engine light began to flash as soon as I got on the interstate. I had to pull over because I didn’t want anyone to rear end me. I just want Kia to fix the problem even though it’s not giving me the answers. I have filed a complaint I have been more than patient with Kia. I’m still without answers and a vechicle.

Kia can not describe what exactly is wrong with my vehicle. First they said it was the rod bearing then they took it back because if it was the rod bearing system then Kia would have to fix the engine then they said it’s my spark plugs now here we are 4 weeks later they’re saying it’s the compression system in relation to the spark plugs. And this was the same person i spoke to literally 4 weeks Ago. So at this point I’m like make up your mind which one is it? I told them I’m a single parent with a disabled child with no transportation and have been without for 4 weeks. I even had to come up with a rental out of pocket with no reimbursement or loaner from Kia when asked m, i spent $2,000 that Kia won’t reimburse me for. The incident occurred in march 27,2022 while driving on the highway at 70mph as i was accelerating my engine began to shake and engine light came on and vehicle began to shake violently and completely went out. I nearly got into a 3 pile car accident due to this incident. The dealer refuses to acknowledge any ownership and completely rests the blame on me. I have told them and called Kia consumer that i can not afford to pay $7,000 for a recalled engine and im highly upset. No prior warning lights came on prior to this event i submitted all prior maintenance paperwork to my insurance adjuster for proof that the vehicle was regularity was maintained i also did the KSDS update that they recommended that i get done back on 10/2021 and this still issue still happened to me. Now I’ve been sitting at my home with my disabled son and he’s been unable to attend school and i have been unable to provide because we have had no transportation for 4 weeks with no help from Kia. They finally introduced good will to me today finally after 4 weeks but i doubt kia will even cover whole or 50% of the costs of the engine because i can’t afford $7000.

The contact owns a 2017 Kia Sorento. The contact stated while driving approximately 20-25 MPH, the vehicle stalled inadvertently. There were no warning lights illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that the engine had seized and needed to be replaced. The manufacturer sent a diagnostic report to the manufacturer. The manufacturer declined to cover the repair of the vehicle as the contact had failed to complete a knock sensor software update under a product improvement campaign; however, the contact stated that she had not received a notification regarding the product improvement. The vehicle was not repaired. The failure mileage was approximately 81,000.

Mileage: 81,000

4/18/22 While making a right turn in a residential neighborhood, the car abruptly stopped and engine shut down. The stop was so abrupt that it threw my body forward and now have shoulder and neck pains. No warning lights were illuminated prior to this incident, however, after the engine shut down, the airbag light was lit. I drove it home slowly, called the Kia dealership in Manteca, CA. Making arrangements to have the vehicle towed and have it examined. Two days prior, the ! light came on. I noticed that the passenger side headlight was out. That same evening when I started the vehicle up, the ! light was gone and the headlight worked. I addition, when having the light control kept on Auto, the headlights remain on all the time. If this had happened in traffic or on the freeway, it may have had a different outcome.

The vehicle has stalled multiple times while in motion presenting a life safety concern, the vehicle is under warranty and has been at the dealer multiple times and they are unable to duplicate and refuse to do any further diagnoses beside scan for active codes which the vehicle does not have. Vehicle currently will not start and has left us stranded in an area where we are concerned for our safety.

Upon driving in the highway at the speed limit of of 75mph my Kia Sorento began to lose control and lose speed when i tried to gain more speed . It was very frightening and i ultimately feared for my life especially when the whole car began to shake violently. Based on the diagnostic report it is the engine control system and yes i agree to have my vehicle inspected because this is highly unacceptable from Kia! I literally just gave Kia my car back in 10/2021 for them to update the engine software and now this! And when i call to make an appointment to get the problem fixed I’m being told i can’t get a loaner car i would be paying a rental car out of pocket for 6 month! I am a single parent of a disable child and Kia thinks that’s ok? My safety was highly put at risk! I could’ve swerved and panicked and hit other cars had i not had gained complete control over my car. There has been no other prior engine light system failures but prior notices in the mail about a prior recall in my car then also i had to pay $252 to get my car towed because i was beyond my insurances mileage

The contact owns a 2017 Kia Sorento.. The contact stated that while the vehicle was parked it suddenly caught on fire. The fire department was called and put out the fire. A fire report was made. There were no injuries and no medical attention was needed. The dealer was not contacted. The manufacturer was not made aware of the issue. The approximate failure mileage was 60,000.

Mileage: 60,000

Engine ceased in Dec ..was repaired and today engine ceased again. I believe they repaired it with a bad engine. Im currently stuck on side of road with my children. I pulled over off the highway in enough time. My engine was just replaced by Kia in Dec 21. There is no way this should be happening I purchased through Greenway Kia in Franklin, TN in I took the car back for the bumper/ SC201 recall and since then have had nothing but issues. I have established the below timeline as the basis of my complaint and frustration. Last year I tried to get a manager to call me back for months and no one called. 5/18/21- Returned car for the SC201 Aux Canister Installation recall 6/11/21-Less than a month later my engine light came on and I noticed issue with my oil having to be topped off often. After a week or so in the shop and denied claims. I was told at this point that there was a canister issue unrelated to the recall. This made no sense to me since the engine light did not come on until after the recall work was done 11/16/2021- Car engine ceased and stop as I was heading to work. I had not yet reached 65 busy hwy. If I had I might have been in an accident. The car remained in the shop for almost a month. During this time, I had to catch rides to work and continue to pay a 549.00 per month car payment. I eventually rec’d a 10 day rental through the warranty. I received the car back in Dec 2020. Jan 2021- now- Notice a burning engine smell and call Kia who stated that it was the newest of the engine. I also notice the engine was louder. Was told this was a new engine. I contacted KIA 2 weeks to schedule appt because I’m back topping oil, engine light never came off and burning smell so

I purchased my vehicle from Carvana in 2020. It was registered and I received my tag promptly. Last week I was turning and gaining speed and I lost all engine power. Battery light came on and steering locked up as well as brakes almost causing an accident. I noticed Kia and I paid to tow it to the location. They then notified me that because I had active recalls the vehicle was no longer under warranty and I would be responsible for the cost of the engine replacement. I have no car to get back and forth to work with and am about to lose my job. I bought a Kia FOR the warranty and have received ZERO notifications of recalls and was not told when Carvana sold me the car. I have no idea what to do but it was made clear that the recalls not behind fixed is what has destroyed my ENTIRE ENGINE. I need my car added to the recall list. I need a new engine on my NEW car before I lose everything

Recently the oil pressure sensor indicator light has been coming dure to excessive oil consumption. Oil light also comes on when idling, even though engine oil level is full. Slight increase of RPM causes light to go out, but may come back on occasionally when idling again. PVC valve has been replaced with a new one, problem continues. Seen many more of the same complaints on this and other websites. Appears to be a manufacturing defect or faulty oil pressure sender based on reported information. A Kia Sorento oil pressure switch recall is allegedly necessary based on a petition sent to the National Highway Traffic Safety Administration (NHTSA). The agency says the petition seeks a Kia Sorento oil pressure switch recall because 2015-2017 Sorentos are at risk of complete engine failures.

I purchased this vehicle 6 months ago(07/2021). I have kept up with my regular service oil changes, but it burns oil way too quick, and the exhaust spits out smoke. I have been adding oil every 3-4 days because it runs dry just that fast. I was driving on the highway, and the vehicle abruptly slowed down. The engine light blinked off and on, and then stayed on. I barely made it off the exit safely, because the vehicle would no longer accelerate. I could no longer drive it, and the sounds from the engine became increasingly louder. I had to have the vehicle towed to my mechanic, where it sits today, not able to drive, and according to him, in need of a new engine. This is very frustrating, especially since I have only had the vehicle for barely 6 months. I have all my invoices of regular oil changes, so I know this is not a problem I caused. Kia has got to do better. It's absolutely dangerous to have consumers on the road, driving in such hazardous conditions.

Excessive Oil Consumption, internally burning oil. No Smell, just oil gone very quickly even after an oil change. Others have complained about the same issue with the 2017 sorento, Kia is doing nothing about it.

We had an oil change done, and right after there was a knocking sound on top of the engine. Then, it stalled while we were driving it. They told us to have it checked. My wife was on her way to a near Kia dealership and the engine blew. She Called the number for Kia today, and they told her it wasn't under recall, but according to recall #SC153 the make and model was under a recall for the exact issue that we ran into.

THIS IS A EARLY 2017 BOUGHT IN AUGUST 2016 ON DECEMBER 22 2021, MY DAUGHTER AND TWO YOUNG GRANDSONS WERE TRAVELING WEST BOUND ON I68 JUST PAST CUMBERLAND MD. HER CAR LOST POWER AND SHE CALLED ME IMMEDIATELY AND I HEARD THE ENGINE RATTLING. I TOLD HER IMMEDIATELY TO PULL OVER AND TURN THE ENGINE OFF, I ASK HER IF SHE HAD A LOW OIL PRESSURE OR LOW OIL LIGHT SHE DIDN'T UNTIL ALL THE OIL LEAKED OUT. SHE HAD THE VEHICLE TOWED TO A KIA DEALER IN CUMBERLAND, MD WHERE HE TOOK A PICTURE OF A POP CAN SIZE HOLE IN THE BLOCK. SO YOU HAVE THE SAME PROBLEMS IN SOME 2017s. SHE HAS 115000. MILES ON THE VEHICLE. IF YOU ARE WONDERING WHY SHE CALLED ME, SHE WAS ON THE WAY TO MY HOME AND I WORKED AT TMMWV TEST CELLS AND LISTENED TO MANY ENGINES.

MY DAUGHTER WAS DRIVING ON THE HIGHWAY AND THE CAR STALLED SCARING EVERYONE IN THE VEHICLE. WHEN I TOOK IT TO THE DEALER THEY SAID THERE IS A MISFIRE AND MOST LIKELY THE PISTON RING IS BAD AND ENGINE NEEDS TO REPLACED . THE VEHICLE WAS CONSUMING ALOT OF OIL PRIOR TO ENGINE FAILURE .

I WAS LEAVING MY COUSINS APARTMENT COMPLEX WHEN THE VEHICLE STALLED. I ATTEMPTED TO TRY TO START THE VEHICLE AGAIN BUT IT WOULD NOT TURN OVER. ALL THE LIGHTS IN THE VEHICLE WERE ON AND THE RADIO WAS STILL PLAYING SO IT DID NOT APPEAR TO BE THE BATTERY. I ATTEMPTED TO TRY AND START THE VEHICLE AGAIN AND NOTICED GRAY SMOKE COMING FROM UNDER THE HOOD. I THEN BEGAN TO SMELL SOMETHING BURNING, SO I EXITED THE VEHICLE AND POPPED THE HOOD. I THEN NOTICED A FIRE COMING FROM THE ENGINE BEHIND THE AIR FILTER COMPONET. ABOUT 10 SECONDS LATER I HEARD A POP AND TOOK OFF RUNNING TO A SAFER LOCATION AND CALLED 911. THE FIRE THEN BEGAN TO GROW BIGGER AND THE WHOLE FRONT OF THE VEHICLE WAS IN FLAMES. THE FIRE DEPARTMENT RESPONDED AND PUT THE FIRE OUT. THERE WERE NO WARNING LIGHTS THAT CAME ON. IF I HAD NOT EXITED THE VEHICLE WHEN I DID I PROBABLY WOULD HAVE BEEN SEVERLY BURNT AS THE WHOLE FRONT WINDSHIELD SHATTERED AND THE DASH WAS MELTED AND FRONT SEATS WERE BURNT.

My car was fine, then all of a sudden (after an oil change) it started knocking really loudly. I pulled over and the noise stopped- so I got back in the car a drive home. When I pulled into the driveway, I heard the noise again- knocking. I popped the hood and had daughter press the gas, sure enough- knocking again. I told husband and we parked it, he towed it to the dealership the next day. They said that because my car did not get the "campaign" update- ROD KNOCKING SENSOR- that the extended warranty was null and void. I asked to place a complaint at how the whole situation was handled- they said they mailed us letters, but they must have been the most non-descriptive letters in history. It's not safe- they know about this problem and they are not doing anything about it- they are doing the bare minimum, that is how people get hurt. We owe more to repair this vehicle than it is worth, and there is no "Goodwill" assistance on a car that wasn't "kept". I kept my car within it's normal limits, it's not right how the company chose to notify. They have all my contact info- I am the original owner. Thank goodness my teen daughter wasn't driving.

The oil pressure switch sensor is going bad. Common problem with the 3.3 Lambda V6 engine. The oil light comes on when the vehicle is at idle. I now have an oil leak which is another symptom of the sensor going bad. Costly repair, sensor located deep in the engine between the two cylinder banks. This is a fire hazard with oil pooling on top of the engine if not repaired.

my car went from running perfectly fine to completely breaking down in less than 10 miles. Complete engine failure. I was lucky it did not catch fire. I am writing this because Kia needs to change the status of their "product improvement campaign" PI1802 to a full blow recall. This is a wide spread issue that affected thousands of Kia vehicles, but because they refuse to call it a recall, it does not show up on nhtsa or on Kia's website. Kia states that numerous notices were mailed, but I did not receive anything. They cannot prove that I received them any more than I can prove that I didn't. They are now refusing to cover or help cover the cost of a whole new engine.

There is an oil consumption problem in Kia engines. AND Kia refuses to cover the problem. I was told the oil consumption issue will cause my engine to completely fail and yet they refuse to cover it under the warranty. My neighbor has the same make and model and her car nearly crashed because of the same failure. For a YEAR I was told Kia would cover the repairs when the engine eventually fails and TODAY August 19 2021, I was told they won’t cover the engine failure due to oil consumption issues. An issue they FINALLY have a test for but refuse to do because “it’s not covered by the warranty.” I have a 100,000 mile engine warranty. I have my oil changed every 3,000 miles and take very good car of a car they KNOW is going to break down. And still there is no recall. There are thousands of complaints about this exact problem. And people being forced to pay 5-7 grand out of pocket for an issue that MUST be covered. Kia KNOWS it’s a problem and they all say well if anything else goes wrong we will test your car then “maybe” it will be covered. Meanwhile, my car is literally a ticking time bomb. That apparently a Kia warranty won’t cover. Please, for the thousands of people like me, investigate and expose Kia for this serious issue. I don’t want my car to seize or explode because of a problem Kia knows of and refuses to repair or recall.

The contact owns a 2017 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle lost all motive and electrical functionality. The contact stated that several unknown warning lights were illuminated. The contact pulled over and the vehicle was towed to a local mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was towed to a dealer but was not repaired. The manufacturer was informed of the failure and suggested that the vehicle be taken to the dealer for assistance. The failure mileage was approximately 102,000.

Mileage: 102,000

Engine failed at 94,000 miles while driving. Main bearings in engine ceased up due to lack of oil flow thru the ports. This was a known problem with kia engines but I never a recall notice.

The contact owns a 2017 Kia Sorento. The contact stated while driving 65 mph when the vehicle began to decelerate independently until reaching 20 mph and went into limp mode. The contact stated the check engine warning light was illuminated. The contact stated she depressed the accelerator pedal but the vehicle failed to go over 20 mph. The contact was able to continue driving to her residence. The contact took the vehicle to a local dealer, where it was diagnosed with needing the O2 sensor to be replaced. The vehicle was repaired but continues experiencing failure a total of 5 times. The manufacturer had been informed of the failure. The failure mileage was 8,664.

Mileage: 8,664

I have complained since 2020 about the noise in the rear area, this started when the right rear light was rewired. I can't pinpoint what triggers the noise to start, sometimes it happens when the SUV is off ,and idling and driving but not consistently. I left with an unresolved issue. I went to the dealership today( 05/14/2021) @ 11:00 @ Greenway Kia West 3407 West Colonial Drive Orlando Florida 32808, to complain that my oil is running completely out of the engine and I was told all the fees I will have to pay in order to check this problem, I didn't say I had a leak or noise but disappearing. This is a manufacturers issues , and the warranty should cover. I told them my windshield is bubbling at the top and maybe separating , and still again all I heard was fees , I purchased a Kia Sorrento based on the good warranty and the place I felt very safe. I am very very disappointed in the dealership and my safety is at risk and I hope nothing happens before something happens.

On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’t their problem either. I have now seen at least 8 2017 Sorento sxl unexplained fire complaints all ending in total loss while only looking on this site and one other site. I have pictures and videos of the fire and how close I was to being in the car as u can see my hoodie laying in front of the car on fire too. Fire started on passenger side of motor just like the defect they supposedly fixed in 2014. If anyone else especially the grandchildren that can’t get themselves out of would have died

I HAD MY KIA FOR 32 DAYS WHEN I WAS LEAVING THE DEALERSHIP FROM PICKING UP THE TAG FROM SOUTHEASTERN AUTO, THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. WE WERE GOING DOWN A VERY CURVY HIGHWAY RUNNING 45 TO 50 MPH. MIND YOU, NO PROBLEM UNTIL THEN. WE MADE 5 MILES WHEN IT LOST POWER. IT WOULDNT GO OVER 35MPH. WE CALLED THE DEALERSHIP AND WAS TOLD TO STOP AND TURN IT OFF AND BACK ON, AS IT MAY BE IN LIMP MODE. AFTER WE DID THAT WE WERE HEADED BACK TO THE DEALERSHIP WHEN IT COMPLETELY LOST ALL POWER, THEN IT SOUNDED LIKE GRINDED UP METAL AND SPIT IT OUT. THEN IT SHUT OFF AND WOULD NOT CRANK. WE WERE RIGHT ON THE ROAD, IN A CURVE THAT WAS UP HILL. WHERE TRAFFIC WAS VERY FLYING BOTH DIRECTIONS. IT WAS TERRIFYING WAITING FOR THE TOW TRUCK THE DEALERSHIP SENT. THEY SENT IT TO THEIR MECHANIC IN WILKESBORO, WHO DETERMINED IT THREW A ROD THREW THE MOTOR. NOW IT'S BEING TOWED TO A KIA DEALERSHIP WHERE THEY ARE SUPPOSED TO PUT A NEW MOTOR IN IT FOR $300BFROM

Mileage: 16,000

ON SOME OCCASIONS THE STEERING WAS NOT SMOOTH, AS IF IT STUCK JUST A LITTLE AND I WOULD HAVE TO LIGHTLY JERK IT. THIS WAS ALWAYS HIGHWAY. THEN ABOUT A WEEK AGO MY OIL LIGHT FLICKERED AND I MEAN ONLY A SECOND AND THEN AGAIN ON THE WAY HOME. WHEN I CHECKED MY OIL, THERE WASN'T A DROP ON THE DIPSTICK AND IT LOOKED TO HAVE A LITTLE BURNT OIL ON VERY TIP. IT WAS ALSO VERY HARD TO GET THE OIL CAP ON TO ADD OIL. I HAD TO ADD 3 QUARTS! WHY DID MY OIL LIGHT COME ON BEFORE THIS AND WHY DID IT NOT STAY ON? MY CAR IS A 2017 KIA SORENTO AND HAS ONLY HAD MAINTENANCE AT THE DEALER WHERE IT WAS BOUGHT. I WAS SHOCKED WHEN I LOOKED ONLINE AND SAW THIS WAS AN ISSUE FOR YEARS. WHY ISNT SOMEONE MAKING KIA ACCOUNTABLE? I CANT AFFORD TO PAY UPFRONT FOR REPAIRS AND WHEN COURTS DECIDE YEARS LATER MAYBE WE'LL GET REIMBURSED, THEY DON'T WAIT ON THEIR PAYMENTS FOR THE VEHICLES.

Mileage: 60

THE FLASHING CHECK ENGINE LIGHT CAME ON MY 2017 KIA SORENTO, THE CAR WENT INTO LIMP MODE, AND WOULD NOT DRIVE OVER 20 MPH. I WAS DRIVING ON AN INTERSTATE AT THE TIME, AND IT WAS EXTREMELY DANGEROUS TO CROSS TWO HIGHWAY LANES AT 20 MPH TRYING TO PULL OVER TO THE SHOULDER. THE CAR WAS TOWED TO BURNS AUTO SHOP. THEY PULLED UP CODE P1326 AND SAID THIS WAS A KNOWN KIA ISSUE AND A KIA DEALER SHOULD FIX IT FOR FREE. MY CAR HAS 35,000 MILES AND IS STILL UNDER THE 10 YEAR/100,000 MILES KIA WARRANTY. THE CAR WAS TOWED TO FRED BEANS KIA DEALER IN LANGHORNE, PA, WHO REFUSED TO CHECK IT FOR 10 DAYS. KIA REFUSED TO PAY FOR A RENTAL CAR (EVEN RETROACTIVELY) UNTIL THE MECHANIC CHECKED IT - A HUGE INCONVENIENCE TO MY FAMILY OF 6 WHO HAD TO USE 1 CAR FOR 2 WEEKS. WHEN FRED BEANS FINALLY CHECKED THE CAR, THEY CLAIMED TO NOT BE ABLE TO SEE THE CODE. THEY CONCEDED THAT WHAT HAPPENED IS A KNOWN KIA ISSUE AND COULD HAPPEN AGAIN AT ANY TIME. IT'S TERRIFYING TO KNOW MY CAR COULD AT ANY TIME SLOW DOWN TO 20 MPH ON THE HIGHWAY. DESPITE KIA'S CLAIMS THAT THE CAR COULD DRIVE UP TO 55 MPH WITH THE CODE ON, MY SPEED PLUMMETED TO 20 MPH WITHIN SECONDS AND WOULD NOT GO UP DESPITE PRESSING THE GAS PEDAL FOR SEVERAL MINUTES. KIA SAID MY CAR'S VIN WAS NOT AMONG THOSE AFFECTED BY THE RECALL. YET, SINCE THE P1326 ISSUE DID HAPPEN TO MY CAR, MY VIN SHOULD BE INCLUDED. DESPITE KNOWING OF THE ISSUE, KIA AND ITS DEALERS REFUSE TO TAKE MY FAMILY'S SAFETY SERIOUSLY. THEY BOTH SUGGEST I KEEP DRIVING 'UNTIL IT HAPPENS AGAIN'. AFTER READING ONLINE REVIEWS, IT'S CLEAR KIA AND ITS DEALERS ROUTINELY TRY TO AVOID FIXING PROBLEMS COVERED BY WARRANTY. KIA CLAIMS THEY HAVE NO CONTROL OVER THEIR AUTHORIZED DEALERS. YET, IT'S KIA'S RESPONSIBILITY TO PAY FOR ISSUES COVERED UNDER WARRANTY. I'D LIKE KIA TO FIX THE KNOWN CODE P1326 PROBLEM, SO I CAN ENJOY FULL USE OF MY CAR WITHOUT EXPECTING IT TO MALFUNCTION AT ANY MOMENT

Mileage: 35,600

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED MAKING AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TEST DRIVEN TO DETERMINE THE CAUSE OF THE FAILURE. UPON TEST DRIVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE ENGINE WAS BLOWN AND THAT SHE WAS RESPONSIBLE FOR REPLACING THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

AFTER COMPLAINT # 1399932, KIA SERVICE CALLED ME MARCH 5TH TO SAY THE TURBO NEEDED TO BE REPLACED.

Mileage: 59,000

FOLLOW UP TO LAST TWO COMPLAINTS. MAR 16 KIA SERVICE CALLED TO SAY A PART IF ENGINE NEEDED TO BE REPLACED A CYLINDER. ORIGINAL PROBLEM BEGAN 2/7/2021

Mileage: 59,000

MY CAR DIED GOING 50MPH AND WAS LATER DETERMINED THAT THE ENGINE SEIZED. I BOUGHT THE CAR A YEAR PRIOR INSPECTED AND HAD THE OIL CHANGED. I ONLY OWNED THE CAR FOR A YEAR.

Mileage: 700,000

MY 2017 KIA SORENTO HAS HAD REPEATED OIL LEAKS DUE TO MULTIPLE OIL PRESSURE SWITCH ASSEMBLY FAILURES. AT 27,000 MILES MY KIA EXPERIENCED A SIGNIFICANT OIL LEAK (IDENTIFIED BY ME DUE TO THE STRONG SMELL OF OIL BURNING COMING FROM THE A/C.) KIA REPLACED THE OIL PRESSURE SWITCH PART #94750-37100 AT THAT TIME. AGAIN AT 60,000 THIS SAME PART FAILED (AGAIN IDENTIFIED BY THE STRONG SMELL OF BURNING OIL COMING FROM THE ENGINE) AND ONCE AGAIN KIA REPLACED THE OIL PRESSURE SWITCH (PART #94750-37100.) HAVING THE SAME PART FAIL TWICE IN 60,000 AND HAVING OIL LEAKS REPEATEDLY IS NOT ONLY A FIRE HAZARD (I WOULD POINT YOU TO A SIMILAR PROBLEM YOU FORCED GM TO PERFORM A RECALL IN 2015) BUT THIS COULD SEVERELY SHORTEN THE LIFE OF THE CAR ENGINE AS WELL.

Mileage: 62,000

ENGINE BURNS UP OIL VERY QUICKLY WAY BEFORE 3,000 MILES AND THERE ARE NO ALERTS THAT THE OIL IS LOW. STEERING GETS "STUCK" AT TIMES FOR BRIEF AMOUNTS OF TIME AND NEEDS TO BE READJUSTED IN THE ROAD. THIS HAPPENS ON STRAIGHT HIGHWAYS AND IN CURVE. WINDSHIELD WIPER FLUID FUNCTION DOES NOT WORK.

Mileage: 69,000

WHITE SMOKE IN EXHAUST AND LOUD GRIND WHEN COLD START. PAINT IS PEELING IN THE BACK

Mileage: 40,000

POWER STEERING WENT OUT. RADIO TURNS ON AND OFF GOING DOWN THE ROAD. HEADLIGHTS TURN OFF AND ON BY THEMSELF. BATTERY IS NOW DEAD. CAR WILL NOT RUN. TRANSMISSION LIGHT CAME ON ALL IN ONE DAY..I'VE HAD THIS VEHICLE FOR 4 TO 5 MONTHS

Mileage: 72,000

ENGINE LIGHT IS ON TRY TO DRIVE IT'S STOPPING AND IT'S A KNOCKING NOISE COMING FROM ENGINE

Mileage: 37,000

MY CARE BURNS OIL YO ALMOST EMPTY BEFORE THE 3000 MILE OIL CHANGE

Mileage: 57,000

WAS DRIVING DOWN THE STREET ENGINE STARTED TO MAKE LOUD NOISE AND STALLED COASTED TO A PARKING LOT. NOTICED SMOKE GOT OUT TO FIND THE ENGINE ENGULFED IN FLAMES.

Mileage: 50,000

OVER THE LAST SEVERAL MONTHS, MY ENGINE HAD BEEN BURNING OIL EXCESSIVELY. I HAD TO ADD 5 QUARTS OF OIL EVERY 1-2 WEEKS. 3 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, MY CAR BEGAN TO SLOW, THE LIGHTS ON MY DASH WERE BLINKING AND THE CAR WAS NOT ACCELERATING. WHEN I WAS IN A SAFE AREA, I ATTEMPTED TO RESTART THE CAR AND IT DID NOT START. KIA DIAGNOSED THE CAR WITH WORN BEARING RODS. THE CAR IS 4 YEARS OLD AND HAS 136,000 HIGHWAY MILES.

Mileage: 136,000

WHILE DRIVING ON THE FREEWAY AT APPROX. 70MPH THE SORENTO LOST ALL ENGINE POWER AND SHUT DOWN. NO CHECK ENGINE OR ANY OTHER WARNING LIGHT CAME ON. PRIOR TO THE SHUTDOWN THERE WAS NO PERFORMANCE ISSUE WITH THE SORENTO, OR ANY INDICATION THERE WAS AN ENGINE PROBLEM. DRIVER WAS ABLE TO GET SORENTO TO THE SHOULDER. CAR RESTARTED BUT ONLY FOR 1/4 MILE AND SHUT DOWN AGAIN. COULDN'T BE RESTARTED. KIA SAID NEEDED A FULL ENGINE REPLACEMENT, WOULDN'T HONOR WARRANTY.

Mileage: 35,000

I OWN A 2017 KIA SORENTO WITH 45,000 MILES. MY CHECK ENGINE LIGHT KEPT COMING ON ALONG WITH ENGINE NOISES. EACH TIME I WOULD BRING IT INTO LAYTON, UT KIA SERVICE CENTER, I WAS TOLD IT WAS JUST O2 SENSORS AND ONE TIME IT NEEDED THE ENGINE HARNESS REPLACED. JUST 3 WEEKS AFTER MY LAST VISIT TO THE SERVICE CENTER, I WAS DRIVING ON THE FREEWAY AND MY CAR JUST SUDDENLY LOST POWER AND WENT LIMP. I HAD IT TOWED TO THE SERVICE CENTER WHERE THEY TOLD ME I NEED A NEW ENGINE AND IT WON'T BE COVERED UNDER MY WARRANTY STATING IT WAS CAUSED BY LACK OF MAINTENANCE CAUSING ENGINE SLUDGE. BECAUSE WE HAD MY HUSBANDS COMPANY CHANGE OUR OIL SOME OF THE TIME ( KIA ACTUALLY DID EMISSIONS AND CHANGED IT 3 WEEKS PRIOR) THEY WOULD NOT ACCEPT THEIR DOCUMENTATION ON THIS. THERE IS A RECALL FOR THIS EXACT THING HAPPENING ON SAME YEAR, MAKE AND MODEL BUT ONLY FOR 4 CYLINDER AND WE OWN A 6 CYLINDER. THIS IS OBVIOUSLY A DEFECT WITH THE CAR.

Mileage: 44,000

I OWN A 2017 KIA SORENTO WITH 45,000 MILES ON IT. I HAVE TAKEN MY CAR IN SEVERAL TIMES DUE TO THE CHECK ENGINE LIGHT COMING ON AND ENGINE NOISES. WE WERE SENT HOME EVERY TIME AND TOLD OUR CAR WAS GOOD TO GO. I WAS DRIVING ON THE FREEWAY WHEN MY CAR SUDDENLY LOST POWER AND WENT LIMP, ALMOST CAUSING AN ACCIDENT. WE ARE NOW BEING TOLD WE NEED A NEW ENGINE DUE TO SLUDGE. THEY ARE STATING IT WAS CAUSED BY LACK OF MAINTENANCE AND REFUSING TO HONOR THE WARRANTY. WE GET REGULAR OIL CHANGES AND THE LAST BEING BY THE DEALERSHIP THEMSELVES JUST WEEKS PRIOR. BUT BECAUSE WE DID 2 CHANGES THROUGH MY HUSBANDS COMPANY, THEY WON'T ACCEPT OUR PROOF OF MAINTENANCE. MY MAKE, MODEL AND YEAR HAS A CURRENT RECALL ON THEIR ENGINES BUT BECAUSE MINE IS A 3.3L AND NOT 2.0 OR 2.4, IT'S NOT COVERED. THIS IS LUDICROUS.

Mileage: 45,000

WHILE DRIVING (IN MOTION) THE VEHICLE, ON A CITY STREET, I IMMEDIATELY LOST POWER, COASTED TO CURB, TURNED VEHICLE OFF (ALTHOUGH ENGINE WAS NOT RUNNING). SEVERAL ATTEMPTS TO RESTART THE CAR HAVE BEEN TO NO AVAIL. PRIOR TO THIS EVENT, THE VEHICLE APPEARED TO BE WORKING GREAT WITH NO WARNING OR SENSOR LIGHTS. VEHICLE HAD TO BE PUSHED IN LOCAL HOTEL PARKING LOT. TOOK THE VEHICLE TO TWO VEHICLE REPAIR GARAGES, INCLUDING A KIA DEALER AND WAS TOLD THAT MY ENGINE HAD SEIZED (LOCKED) AND THAT I WOULD NEED ANOTHER ENGINE TO AFFECT REPAIR.

Mileage: 84,061

2017 KIA SORENTO. CONSUMER WRITES IN REGARDS MASSIVE FUEL LEAK ENGINE FIRE. *LD THE CONSUMER STATED THE VEHICLE LEAKED TWO GALLONS OF FUEL ONTO THE ENGINE COVER. THE VEHICLE BURST INTO FLAMES. THE VEHICLE WAS DESTROYED ALONG WITH SOME PERSONAL ITEMS. *JS

WHILE DYING ON HIGHWAY AT 65 MILES PER HOUR, THE VEHICLE JERKED VIOLENTLY AND WITHOUT WARNING I SAW EVERYTHING ON THE DASHBOARD BEGIN TO SHUT DOWN. I WAS ABLE TO GET OVER TO THE SHOULDER. EVERYTHING CHECKED OUT AND I BEGAN TO DRIVE AGAIN AS IF NOTHING WERE WRONG. A WEEK LATER IT HAPPENED AGAIN. THIS TIME I BARELY LIMPED HOME. VEHICLE HAS 62K MILES.

Mileage: 62,000

THE ENGINE LIGHT CAME ON ON THE DASH BOARD AND THE ENGINE POWER WAS DECREASING. I EXITED THE HIGHWAY AND MADE IT TO A GROCERY STORE PARKING LOT WHEN THE ENGINE DIED. THE CAR WAS NO LONGER OPERATIONAL AND WAS TOWED TO KIA PATTERSON IN ARLINGTON, TX. THEY SAID THE ENGINE NEEDED TO BE REPLACED AND THAT IT WAS NOT UNDER WARRANTEE. I COST $7429.97 TO REPLACE THE ENGINE.

Mileage: 38,294

MY 2017 KIA SORENTO HAS 73,000 MILES AND BEFORE THE LAST OIL CHANGE I OBSERVED THE OIL LIGHT CAME ON. THE KIA DEALER INFORMED ME THAT MY ENGINE IS BURNING OIL AND IT WAS 2 QUARTS LOW ON OIL. I HAVE THE 100,000 MILE WARRANTY ON THE SUV. KIA DEALER SERVICE INFORM ME TO COMEBACK AFTER 1,000 MILES AND THEY WILL CHECK IT AGAIN. THE ENGINE SHOULD NOT BE BURNING OIL AT 73,000 MILES. I GET MY OIL CHANGE EVERY 3,000 MILES.

Mileage: 73,000

THIS CAR IS UNSAFE BECAUSE THE OIL JUST DISAPPEARS WITHOUT ANY OBVIOUS EXTERNAL LEAK AND DOES NOT UTILIZE THE OIL LIGHT TO INDICATE THE VEHICLE NEEDS OIL AS IT DOES WITH THE GAS LIGHT AND FLAT TIRE ALERTS . THIS CAN CAUSE THE ENGINE TO CATCH FIRE OR CAR TO REDUCE SPEED OR STALL WHILE DRIVING . THE ENGINE JUST CONSUMES OR LOOSES OIL AND YOU HAVE TO CHECK IT DAILY - CAN YOU IMAGINE THE HEADACHE AND FINANCIAL BURDEN TO PUT OIL IN A CAR EVERY OTHER DAY . KIA NEEDS TO FIX THIS ISSUE , IT'S MORE COMMON THAN YOU THINK ACROSS THE US .

Mileage: 80,000

CAR HAS HAD HESITATION SINCE BOUGHT NEW IN 2017. MULTIPLE COMPLAINTS TO DEALER. PDF'S WILL BE ATTACHED OF RO'S. STILL DOES IT. CAR DOES IT WHEN ROLLING SLOW OR PULLING AWAY FROM STOP LIGHT. WILL NOT DO IT IN SPORT MODE.

Mileage: 22,000

WE CHANGE OUR OWN OIL, AND, NOTICED AT APPROX. 5,000 MILES AFTER OIL CHANGE, OIL WAS DOWN APPROX. 2.5-3 QUARTS. CHANGED OIL AGAIN, 1,000 MILES LATER, OIL DOWN 1.5-2 QUARTS. TOOK TO KIA DEALER, THEY CHANGED OIL AGAIN, STARTED OIL CONSUMPTION TEST. AFTER THIS, DROVE HOME, WENT TO RUNSOME ERRANDS, ENGINE LIGHTS STARTS FLASHING, COULDN?T GET MORE THAN 45-50 MPH OUT OF IT. HAD IT TOWED TO KIA DEALER, THEY DONE REPROGRAMMING OF ECM. NOT EVEN 100 MILES LATER, WAS ON HIGHWAY, DROPPED TO 45 MPH AGAIN, WITH SEMI TRUCK BEHIND US. WAS NOT FAR FROM DEALER, SO, DROVE IT THERE. HAS BEEN THERE SINCE 3/23/20. KIA ALLEGEDLY CAN?T GET TECH THERE DUE TO PANDEMIC, BUT, ISN?T THERE TELECOMMUNICATIONS TECH WORK THAT COULD BE DONE? AS RENTALS HAVE TO BE RENEWED EVERY 30 DAYS DUE TO INSURANCE REGULATIONS, DEALER ALREADY PAID APPROX. $1300 ON FIRST RENTAL VEHICLE, NOW IN SECOND RENTAL. WHICH IS GOING TO COST MORE, RENTAL OR REPAIRS/REPLACEMENT? IS KIA CORP. TRYING TO BANKRUPT THEIR DEALERS BY DOING THIS PRACTICE? THIS VEHICLE IS UNDER A ?CERTIFIED PRE-OWNED? WARRANTY, AS WELL AS, AN EXTENDED WARRANTY AS WELL. DEALER ALSO FRUSTRATED KIA CORP. KEEPS PUTTING THEM OFF AS WELL, WITH 4 VEHICLES SITTING ON THEIR LOT, WAITING. FOR TECH AS WELL. I JUST WONDER NATIONWIDE, HOW MANY DEALERS ARE HAVING SAME ISSUES, AND HOW MANY OTHER OWNERS/VEHICLES ARE AFFECTED? *TR

Mileage: 69,000

TEST 5 - OIL CONSUMPTION - MILEAGE 61,719 (DOWN 1 QUART AT 1030 MILES AFTER MAR 09 2020 WORK ORDER) WE HAD TO REMOVE THE OIL DIPSTICK SEAL MORNING OF 4/19/2020, MY HUSBAND HAD A MEDICAL EMERGENCY AND I DID NOT WANT THE ENGINE TO SEIZE UP, CATCH FIRE, AS THE GAINESVILLE, GA KIA DEALERSHIP TOLD US IT WOULD DO IF THE ENGINE RAN OUT OF OIL. THE DEALERSHIP DOES NOT APPROVE OF REMOVING THE SEAL, THEY TAKE OIL CONSUMPTION 'PROTOCOL' OVER THE CORONAVIRUS PROTOCOL. I DID NOT CANCEL THE OIL CONSUMPTION TESTING, I WILL CONTINUE TO REPORT OIL CONSUMPTION EVERY 1000 MILES. KIA MOTORS USA HAS 4 CONSECUTIVE TESTS, ALL 4 TESTS PROVE OIL DOWN 1-2 QUARTS EVERY 1000 MILES. THIS VEHICLE IS GARAGED, GARAGE IS ATTACHED TO HOME, IF CATCHES FIRE IT COULD CAUSE INJURIES OR DEATHS. IT'S A 2 FAMILY DUPLEX. NHTSA - HELP, PLEASE HELP !!

TEST#5 - EXCESSIVE OIL CONSUMPTION TESTING. MILEAGE 61,719 - DOWN 1 QUART OF OIL AT 1030 MILES (FROM MAR. 09 2020 WORK ORDER.) WE HAD TO REMOVE THE ZIP TIE MORNING OF 4/19/2020 IN ORDER TO CHECK OIL CONSUMPTION. MY HUSBAND HAD A MEDICAL EMERGENCY AND I DID NOT WANT TO BE STRANDED IN CASE THE ENGINE SEIZED UP, CAUGHT FIRE, AS THE DEALERSHIP SERVICE MANAGER TOLD US IT WILL DO IF NO OIL IN ENGINE. THE KIA DEALERSHIP IN GAINESVILLE, GA DOES NOT APPROVE OF REMOVING SEAL, THE OIL TESTING HAS A 'PROTOCOL'. THE OIL TESTING PROTOCOL IS MORE IMPORTANT TO THEM THEN THE CORONAVIRUS PROTOCOL. I DID NOT CANCEL MY OIL CONSUMPTION TESTING, I WILL CONTINUE TO MONITOR ENGINE OIL EVERY 1000 MILES AND REPORT OIL CONSUMPTION. KIA MOTORS KNOWS OF THE FOUR CONSECUTIVE TESTS THAT THE DEALERSHIP DID, OIL CONSUMPTION DOWN 1-2 QUARTS EVERY 1000 MILES. THIS VEHICLE IS GARAGED, GARAGE ATTACHED TO HOME, IF VEHICLE CATCHES FIRE, THERE MAY BE SERIOUS INJURIES OR DEATHS. IT'S A 2 FAMILY DUPLEX.

TEST# 5 - OIL CONSUMPTION - MILEAGE 61,719 (DOWN 1 QUART AT 1030 MILES AFTER MAR 09 2020 WORK ORDER) WE HAD TO REMOVE THE OIL DIPSTICK SEAL MORNING OF 4/19/2020, MY HUSBAND HAD A MEDICAL EMERGENCY AND I DID NOT WANT THE ENGINE TO SEIZE UP, CATCH FIRE, AS THE GAINESVILLE, GA KIA DEALERSHIP SERVICE MANAGER TOLD US IT WOULD DO IF THE ENGINE RAN OUT OF OIL. THE DEALERSHIP DOES NOT APPROVE OF REMOVING THE SEAL, THEY TAKE OIL CONSUMPTION 'PROTOCOL' OVER THE CORONAVIRUS PROTOCOL. I DID NOT CANCEL THE OIL CONSUMPTION TESTING, I WILL CONTINUE TO REPORT OIL CONSUMPTION EVERY 1000 MILES. KIA MOTORS USA HAS 4 CONSECUTIVE TESTS, ALL 4 TESTS PROVE OIL DOWN 1-2 QUARTS EVERY 1000 MILES. THIS VEHICLE IS GARAGED, GARAGE IS ATTACHED TO HOME, IF CATCHES FIRE IT COULD CAUSE INJURIES OR DEATHS. IT'S A 2 FAMILY DUPLEX. NHTSA - HELP, PLEASE HELP !!

TEST 5 - OIL CONSUMPTION - MILEAGE 61,719 (DOWN 1 QUART AT 1030 MILES AFTER MAR 09 2020 WORK ORDER) WE HAD TO REMOVE THE OIL DIPSTICK SEAL MORNING OF 4/19/2020, MY HUSBAND HAD A MEDICAL EMERGENCY AND I DID NOT WANT THE ENGINE TO SEIZE UP, CATCH FIRE, AS THE GAINESVILLE, GA KIA DEALERSHIP TOLD US IT WOULD DO IF THE ENGINE RAN OUT OF OIL. THE DEALERSHIP DOES NOT APPROVE OF REMOVING THE SEAL, THEY TAKE OIL CONSUMPTION 'PROTOCOL' OVER THE CORONAVIRUS PROTOCOL. I DID NOT CANCEL THE OIL CONSUMPTION TESTING, I WILL CONTINUE TO REPORT OIL CONSUMPTION EVERY 1000 MILES. KIA MOTORS USA HAS 4 CONSECUTIVE TESTS, ALL 4 TESTS PROVE OIL DOWN 1-2 QUARTS EVERY 1000 MILES. THIS VEHICLE IS GARAGED, GARAGE IS ATTACHED TO HOME, IF CATCHES FIRE IT COULD CAUSE INJURIES OR DEATHS. IT'S A 2 FAMILY DUPLEX. NHTSA - HELP, PLEASE HELP !!

I GO THE CAR 2018,I HAD THE CAR FOR 13MONTHS,2019 I GOT MY OIL CHANGE IN YORK KAI, PA. THE CAR HAD A RECALL ON IT: KIA INSTALLED A 21513 23001 GASKET- OIL PLUG, 26300 35504 FILTER ASSY - ENGINE O. NOW 12MOS. LATER I NEED A NEW ENGINE,I HAD 2 DIAG>DONE AND BOTH PLACE SAID I NEED A NEW ENGINE, THE 4RING FAULTY.I FEEL LIKE KNOW ONE IS TRYING TO HELP ME TO REPLACE THIS ENGINE.I NEED HELP,NOT FAIR TO ME 2017 CAR NEW A NEW ENGINE,I ONLY HAD IT FOR 13MOS.THE CAR SHAKES WHEN I STOP,IT SLOWS DOWN WHEN DRIVING.THANK YOU FOR TAKING THE TIME TO READ MY LETTER. I HOPE I CAN GET SOME HELP.

Mileage: 64,650

I HAVE BEEN TRYING TO GET THE KIA DEALERSHIP IN GAINESVILLE, GA TO POSTPONE THE OIL CONSUMPTION TESTING DUE TO THE CORONAVIRUS CONCERNS MY HUSBAND AND I HAVE. THE MANAGER OF THE DEALERSHIP SAID THAT THE OIL CONSUMPTION TESTING HAS A PROTOCOL, THE TESTING CANNOT BE CANCELLED. I KEEP TELLING EVERYONE, THE DEALERSHIP, KIA MOTORS, THAT I DID NOT SAY TO CANCEL THE TESTING, JUST TO POSTPONE IT. THE SAME AS THE UNITED STATES SUPREME COURT DID, THEY PUT THEIR WORK ON HOLD DUE TO CONCERNS OF THE CORONAVIRUS CONCERNS. I CANNOT CHECK MY OIL CONSUMPTION BECAUSE THE OIL DIPSTICK IS SEALED, IF I REMOVE IT THE MANAGER OF THE DEALERSHIP SAID I WOULD VOID MY WARRANTY AND IT WOULD BE MY RESPONSIBILITY, MY LIABILITY IF SOMETHING GOES WRONG. THIS DEALERSHIP PUT THE SEAL ON THE DIPSTICK, THIS DEALERSHIP NEEDS TO REMOVE IT. I WILL CONTINUE THE TESTING AFTER THE CORONAVIRUS CONCERNS ARE OVER. THE DEALERSHIP NOR KIA MOTORS WILL AUTHORIZE ME IN WRITING THAT IT IS OKAY FOR ME TO HAVE THE SEAL ON THE OIL DIPSTICK REMOVED AND THAT I WILL NOT VOID MY WARRANTY. NHSTA PLEASE HELP ME !!

WE RETURNED TO KIA DEALERSHIP 3/9/2020. WE WERE LOW ON OIL AGAIN. THIS WAS AFTER THEY TOLD US THIS ON OUR PREVIOUS VISIT 2/7/2020 IT WAS OUR LAST OIL CONSUMPTION TESTING. KIA DID A FULL OIL AND FILTER CHANGE AT 60,689 MILES. THEY STARTED ANOTHER 1000 MILE 'OIL CONSUMPTION TEST' AND SEALED THE DIPSTICK, SECURED IT WITH A PLASTIC STRAP ATTACHED TO THE MANIFOLD, WHICH THE MANIFOLD GETS EXTREMELY HOT AND COULD CAUSE THE STRAP TO MELT AND OR CAUSE A FIRE.

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL TICKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO GREENWAY KIA WEST PALM BEACH LOCATED AT (735 S. MILITARY TRL, WEST PALM BEACH, FL 33415), WHERE THE ENGINE WAS REPLACED. ABOUT SIX MONTHS LATER, THE VEHICLE STALLED AND LOST POWER AND WAS TAKEN BACK TO THE DEALER. THE DEALER REPLACED THE WIRING HARNESS. THE FAILURE RECURRED AND THE SAME DEALER REPLACED THE KNOCK SENSOR. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO KEPT THE VEHICLE FOR A COUPLES OF WEEKS AND WAS UNABLE TO REPAIR THE FAILURE. THE BETTER BUSINESS BUREAU TOLD THE CONTACT THAT AS A SECOND OWNER, THE VEHICLE DID NOT QUALIFY FOR A LEMON LAW PROTECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Mileage: 36,000

THE CAR STALLED WHILE I WAS DRIVING. NO WARNING LIGHTS (NO CHECK ENGINE LIGHT, TEMP, ETC.) OR WARNING. I PULLED OVER, TURNED IT OFF THEN BACK ON AND STARTED TO HEAR A LOW KNOCKING IN MOTOR. IT RAN FOR A FEW MILES, THEN STALLED AT A LIGHT. I TURNED OFF THEN BACK ON THEN MADE IT HOME. AT HOME MY HUSBAND CHECKED THE OIL AND IT LOOKED "MILKY". WHEN HE TRIED TO DRIVE IT TO THE KIA IT MADE A LOUD NOISE IN THE MOTOR AND DIED. WE TOWED IT TO KIA. KIA TELLS US THAT BECAUSE THE OIL IS ""MURKY" THEY WILL NOT UPHOLD THE 100,000 WARRANTY (UNDER 80,000 MILES ON THE CAR). WE BELIEVE THE CHANGE IN OIL IS DUE TO A DEFECT.

Mileage: 77,000

FEB 07 2020 - MILEAGE: 59,211 - THIS IS MY LAST 'EXCESSIVE OIL CONSUMPTION' TEST WITH DEALERSHIP. MY 2017 KIA SORENTO WAS DOWN 1.7 QUARTS OF OIL (MORE LIKE 2 QTS AS THE ENGINE WAS HOT AND THE TECH AGREED, MORE LIKE 2 QTS.) AFTER 1002 MILES, THAT AVERAGES OUT TO ABOUT 1 QT OIL EVERY 500 MILES. THE TECH SAID HE WOULD SUBMIT ALL TESTING RESULTS TO KIA MOTORS. HE ALSO SAID TO CHECK OIL EVERY 1000 MILES AND TO ADD OIL IF NEEDED, DO NOT LET IT RUN OUT OF OIL. MY NEXT OIL CHANGE IS SCH AT 61176 MILES, THAT'S ABOUT 1965 MILES, I WILL PROBABLY HAVE TO ADD 3.93 QTS BEFORE MY SCH OIL CHANGE IF STILL 1 QT. EVERY 500 MILES STILL APPLICABLE. THE ORIGINAL DIPSTICK WAS YELLOW, THEY REPLACED IT WITH AN 'ORANGE' ONE EVER SINCE THE TESTING BEGAN. THEY SAID THE ORIGINAL DIPSTICK WAS NOT READING CORRECTLY AND ALL KIAS HAVING THIS 'EXCESSIVE OIL CONSUMPTION' PROBLEM WILL HAVE DIPSTICKS REPLACED WITH THE ORANGE ONES.

JANUARY 17, 2020, I AM STILL UNDER THE EXCESSIVE OIL CONSUMPTION TESTING. I WENT TO THE DEALERSHIP AS THEY TOLD ME TO ON DEC. 30 2019, I MET MY 1000 MILES, IT WAS DOWN 1 QT. OF OIL. THE DIPSTICK IS 'SEALED' TO THE ELECTRIC HARNESS, THEY CLAIM IT WILL NOT CATCH ON FIRE. HOPEFULLY IT WON'T. SO FAR WITH THE TESTING, THE OIL IS DOWN 1 QUART EVERY 1000 MILES, THE ENGINE ONLY HOLDS ABT. 5 1/4 QUARTS OF OIL. THE MANUFACTURER RECOMMENDS OIL CHANGE EVERY 7500 MILES. THE SERVICE TECH SAID THEY ARE HAVING EXCESSIVE OIL CONSUMPTION PROBLEMS WITH THE 2.0 AND 2.4 ENGINES, I HAVE A 2.4 ENGINE. THIS VEHICLE IS SCARY, I FEEL UNSAFE DRIVING IT, IT MAY CATCH ON FIRE. SERVICE TECH TOLD ME IT WILL TAKE A TOTAL OF 4 SEALED DIPSTICK TESTING, I HAVE TWO MORE TO GO.

I BROUGHT MY VEHICLE TO THE DEALERSHIP DEC 09 2019 (MILEAGE 56176) AS INSTRUCTED BY SERVICE TECH IN ORDER FOR THEM TO CHECK REASON THIS VEHICLE IS USING A LOT OF OIL IN BETWEEN OIL CHANGES. SERVICE TECH CHECKED OIL AND FOUND OIL WAS DOWN 1.25 QTS. SERVICE TECH OPENED TECH LINE CASE AND SENT PICTURES TO KIA. I WAS INSTRUCTED TO RETURN TO DEALERSHIP TO RECHECK OIL LEVEL IN 1000 MILES. TODAY, DEC. 30 2019, (MILEAGE 57231) I RETURNED TO DEALERSHIP. OIL WAS DOWN 1 QT. AFTER 1055 MILES. IF YOU DO THE MATH, ENGINE ONLY HOLDS 5.5 QUARTS OF OIL, IF I GO THE ENTIRE 7500 MILES IN BETWEEN OIL CHANGE(AS PER OWNER MANUAL) I WOULD BE OUT OF OIL.SERVICE TECH ADDED 1 QT. OIL AND PUT IN A SEALED DIPSTICK SO I CANNOT CHECK OIL LEVEL. HOW AM I TO KNOW OIL LEVEL? I PARK VEHICLE IN MY GARAGE. WHEN I QUESTIONED TECH ABOUT THIS HE SAID IT WAS ON KIA'S LIABILITY IF SOMETHING WERE TO HAPPEN. I WOULD KNOW WHEN THE ENGINE IS OUT OF OIL, THE ENGINE WILL START KNOCKING, AND HE MADE THE KNOCKING SOUND ON THE COUNTER. THAT IS REALLY HELPING MY HUSBAND AND I COMFORT LEVEL, IF SOMEONE GETS HURT OR KILLED, WHAT DOES IT MATTER? THERE ARE OTHER PEOPLE ON THE ROADS THAT COULD BE INJURED OR KILLED IF SOMETHING HAPPENS TO MY VEHICLE. MY VEHICLE COULD CATCH ON FIRE, CAUSE INJURIES OR DEATH TO US AND / OR OTHERS. SERVICE TECH WOULD NOT SAY WHAT KIA IS DOING ABOUT THIS MATTER WHEN I ASKED HIM. HE JUST SAID KIA IS LOOKING INTO IT. HE GAVE MY HUSBAND AND I THE IMPRESSION HE KNOWS WHAT IS GOING ON, HE SAID HE WAS NOT AT LIBERTY TO DISCUSS ANY FURTHER. THE SERVICE TECH ALSO STATED THAT IT IS UP TO THE OWNERS TO CHECK THEIR OWN OIL LEVELS. NOW I CANNOT CHECK THE OIL LEVEL, IT HAS A SEALED DIPSTICK. HE IS CONTRADICTING HIMSELF, MAKE NO SENSE.

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR FLASHED. THE CONTACT TOOK THE VEHICLE TO METRO KIA OF MADISON (5442 WAYNE TERRACE, MADISON, WI 53718) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE DEALER REPLACED THE KNOCK SENSOR. ON ANOTHER OCCASION, WHILE TRAVELING 45 MPH, THE SAME FAILURE OCCURRED WITH THE CHECK ENGINE WARNING INDICATOR FLASHING. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT THE VIN WAS INCLUDED IN A NEW UNKNOWN RECALL. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mileage: 30,000

DECEMBER 19,2019 OUR 2017 KIA SORRENTO WITH 37K MILES ON IT WOULD NOT START. THE TEMPERATURE WAS BELOW ZERO AND THOUGHT THAT HAS SOMETHING TO DO WITH IT. INITIALLY THE CAR TRIED TURNING OVER BUT AFTER A FEW ATTEMPTS, IT STOPPED DOING ANYTHING. WE WORKED THROUGH A NUMBER OF PROBLEM SOLVING STEPS AND AFTER A WHILE CALLED ROADSIDE ASSISTANCE AND THEY TOWED THE CAR TO THE KIA DEALERSHIP WHERE WE LEASED IT FROM. ON DECEMBER 23, WE CALLED FOR A STATUS AND WERE TOLD THE ENGINE IS SEIZED. THE SERVICE DEPARTMENT SAID THE OIL DRAINED WAS BLACK AND SLUDGE. THEY WENT ON TO SAY WE DID NOT CHANGE THE OIL AND WILL BE RESPONSIBLE FOR A NEW ENGINE AND LABOR. THE OIL WAS CHANGED ON TIME AS THE KIA REMINDS YOU OF THE SERVICE. THERE WAS NO NOTICE OR INDICATION THAT THERE WAS AN ISSUE, JUST SEIZED. AT APPROXIMATELY 20,000 MILES ON THE CAR, THE TRANSMISSION BLEW AND NEEDED THAT REPAIRED AS WELL. SEEING OTHERS DESCRIBE A SIMILAR ISSUE MAKES ME THINK THIS IS A DESIGN FLAW. KIA SHOULD MAKE THIS A RECALL AND PROVIDE RESTITUTION.

Mileage: 37,000

ON OCTOBER 10 2019 MY WIFE WAS DRIVING THE KIDS TO SCHOOL IN OUR 2017 KIA SORENTO AND BEFORE SHE COULD GET OUT OF THE NEIGHBORHOOD THE CAR STARTED TO JERK UNCONTROLLABLY AND LOST ALL ACCELERATION BEFORE IT CUT OFF. SHE THEN TRIED TO RESTART THE CAR SEVERAL TIME BUT WAS UNSUCCESSFULLY IT IT STARTING BACK UP BEFORE IT STALLED OUT. AFTER THE CAR WAS LEFT ALONE FOR A WHILE I WENT OUT TO THE CAR AND IT STARTED BACK UP AND SEEMED LIKE IT DROVE FINE. WE DID NOT TAKE IT TO THE DEALERSHIP THAT TIME. AFTER THAT MY WIFE SAID THAT SHE FELT THE VEHICLE WAS NOT DRIVING LIKE IT SHOULD. SHE SAID THAT YOU BASICALLY HAD TO FLOOR IT FOR IT TO GET UP TO CRUISING SPEED. APPROXIMATELY 6 WEEKS LATER MY WIFE STARTED TO HAVE MORE PROBLEMS WITH THE VEHICLE. SHE STATED THAT THE ACCELERATION PROBLEM WAS VERY NOTICEABLE AND WAS SCARIED THAT IT WAS GOING TO STALL OUT AGAIN BEFORE SHE COULD GET HOME THAT DAY. SHE WAS ABLE TO GET HOME SAFE THAT TIME. LATER ON THAT DAY SHE HAD TO GO BACK OUT AND SHE SAID THAT IT STARTED UP FINE AND DROVE FINE UNTIL WITH OUT WARNING IT JUST SHUT OFF WHILE SHE WAS DRIVING IN THE MIDDLE OF BUSINESS INTERSECTION. THE CAR STARTED UP JUST FINE ONCE IT SHUT OFF AND MY WIFE DROVE IT TO A NEARBY PARKING LOT WHERE IT SAT UNTIL IT WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP HAS HAD THE VEHICLE ABOUT 3 WEEKS NOW AND ARE UNABLE REPLICATE THE PROBLEM. THE DEALERSHIP SAID THAT THEY HAVE DONE EVERYTHING POSSIBLE TO SEE IF THERE WAS A PROBLEM WITH THE CAR. SINCE THEY CANNOT REPLICATE THE PROBLEM AND THERE IS NO CODES THEN THEY THINK THAT THE VEHICLE IS FINE. SIN E THE CAR CUT OFF ON MY WIFE TWICE IN SIX WEEKS SHE IS SCARED TO DRIVE THE CAR IN FEAR THAT IT WILL SHUT OFF ON HER AGAIN. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED BY KIA. I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS PROBLEM WITH THIS CAR THIS COULD HAVE VERY EASILY RESULTED IN A MAJOR ACCIDENT

Mileage: 47,000

8/19/19 I HAD A SCHEDULED OIL / FILTER CHANGE AT DEALERSHIP,MILEAGE 50280. 10/11/19 I CHECKED MY OIL AND THERE WAS NO OIL ON THE OIL DIPSTICK. THERE WERE NO LEAKS, NO OIL ON GARAGE FLOOR, NO OIL WARNING LIGHT. I BROUGHT IT TO THE DEALERSHIP SAME DAY, 10/11/19, I THOUGHT MAYBE THE TECH DID NOT PUT CORRECT AMOUNT OF OIL, I ONLY HAD AN ADDTL. 2700 MILES AND WAS NOT SCHEDULED FOR AN OIL CHANGE YET. ONE OF THE TECHS PUT ABOUT 1 1/2 - 2 QUARTS OF OIL IN IT AND TOLD ME TO KEEP AN EYE ON IT. SATURDAY, 12/07/19, IT HAPPENED AGAIN,NO OIL WAS SHOWING ON THE DIPSTICK. I WAS GOING TO HAVE DEALERSHIP DO THE OIL CHANGE, I WAS CLOSE TO THE MILEAGE TO GET ONE, BUT NOT QUITE, BUT INSTEAD OF DEALERSHIP DOING OIL CHANGE, HE SAID TO BRING IT BACK MONDAY 12/09/19 TO HAVE A 'TECH LINE' OPENED. I AM THE ORIGINAL OWNER OF THIS 2017 KIA SORENTO AND IT IS STILL UNDER WARRANTY.

WAS DRIVING FROM WORK TO HOME. (APPROXIMATELY A 10 MILE TRIP.) THERE WAS NO INDICATION OF ENGINE TROUBLE OR ANY WARNING LIGHTS ON AT ALL. ABOUT HALF WAY MY CAR BEGAN TO RUMBLE AND NOT SHIFT. NOW AN ENGINE LIGHT INDICATES ALONG WITH AN OIL PRESSURE GAUGE. AS I FIND A SAFE PLACE TO PULL OVER MY CAR SHUTS DOWN. THERE WAS NO PRIOR INDICATION THAT MY CAR NEEDED OIL OR SERVICE.

Mileage: 85

AFTER OIL CHANGE , WITHIN 1500MILES MISSING 2 QUARTZ OF OIL. NOT NORMAL.

I WAS STOPPED AT A RED LIGHT ON A CITY STREET AND STRUCK HEAD ON BY ANOTHER VEHICLE. THE DAMAGE IS SHOWN BELOW IN THE UPLOADED IMAGE. MY AIRBAGS DID NOT DEPLOY.

Mileage: 65,000

CAR STALLS FOR NO APPARENT REASON WHILE DRIVING. THE DEALER CAN'T FIND ANYTHING WRONG BECAUSE IT'S NOT SHOWING ANY CODES. FIRST TIME CAR WAS TOWED TO DEALERSHIP. SECOND TIME THE CAR STARTED BACK UP SO I DROVE IT TO THE DEALER. THIS CAN CAUSE A MAJOR ACCIDENT.

Mileage: 19,000

BOUGHT THE CAR IN 2018 MARCH I HAVE A 2017 SORENTO. HAVE DONE REGULAR 5000 OIL CHANGES. KIA SAID IT WAS SLUDGE IN ENGINE, HOWEVER THERE ARE METAL SHAVING INSIDE THE THE OIL AND SLUDGE CAUSED BY CRANK SHAFT. AS OF NOW NO RECALL. OUT OF WARRANTY BY 5000 MILES. CURRENT SITUATION WAITING FOR "GOOD FAITH" HELP APPEAL. WAS DENIED STATING NOT MAINTAINING OIL CHANGES. GOT PROOF PROVIDED TO SERVICE DEPT AND WAITING FOR DECISION. THIS COULD HAVE GONE REAL WRONG. NO ENGINE WARNING LIGHT NO OIL LIGHTS EVER CAME ON. THANKFUL I WAS NOT DRIVING ON HIGHWAY( WITH BABY )AND ENGINE COULD HAVE SHUT DOWN. I HEARD KNOCKING AND TOOK IT DIRECTLY TO KIA.THEY KIA SERVICE DEPT ADVISED NOT TO DRIVE SO I LEFT IT THERE. I HAVE A RENTAL AND ITS BEEN A WEEK TODAY. STILL WAITING FOR ANSWER. THE WHOLE REASON BUYING THIS KIA WAS FOR A RELIABLE CAR FOR MY FAMILY. IT IS 2 YRS OLD NO REASON ENGINE FAILURE. MY PROBLEMS ARE SIMILIAR TO OTHER REPORTS I HAVE READ SO THERE IS A MAJOR ISSUE WITH KIA MOTORS.

Mileage: 65,660

WE DROVE HOME FROM A WEEKEND OUT OF TOWN. THE TRIP TOOK 5 HOURS. WHEN WE ARRIVED HOME I LET THE DOGS OUT OF THE CAR, GRABBED TWO SUIT CASES AND BROUGHT THEM INTO THE HOUSE. WHEN I WENT OUTSIDE TO FINISH UNPACKING THE CAR (5 MINUTES LATER) THE CAR WAS COMPLETELY ENGULFED IN FLAMES AT THIS POINT I HAD MY WIFE CALL 911 AND TRIED TO GET THINGS OUT OF MY CAR THIS WAS IMPOSSIBLE. WE LOST THE KIA AND ANOTHER CAR IT WAS PARKED NEXT TO AS WELL AS SIGNIFICANT DAMAGE TO OUR HOME. THE CAR WAS PARKED IN THE DRIVEWAY AND WAS TURNED OFF 5 MINUTES PRIOR TO DISCOVERING THE FIRE. WITHIN 15 MINUTES BOTH CARS AND MY GARAGE WERE IN FLAMES.

Mileage: 56,000

WHILE EXITING A HIGHWAY, HEARD A NOISE. STEERING BECAME DIFFICULT. ENGINE STALLED, ALL WARNING LIGHTS LIT UP. SMOKE SEEN IN REARVIEW MIRRORS. CAME TO A STOP AND DISCOVERED A FIRE UNDER THE ENGINE. CAR WAS ENGULFED WITHIN 7 MINUTES. TOTAL LOSS, NOTHING LEFT.

Mileage: 29,000

CHECK ENGINE LIGHT STARTED FLASHING AND ENGINE SPEED BECAME RESTRICTED. TOOK TO KIA DEALERSHIP AND SAID KIA AGREED TO REPLACE ENGINE UNDER WARRANTY. 2 MONTHS LATER IVE GOTTEN NO INFO FROM KIA AS TO WHEN TO EXPECT A NEW ENGINE. IT WAS 3 WEEKS THEN 6 WEEKS MAY BE AS LONG S 4 MONTHS

Mileage: 53,178

ENGINE IS SEVERELY SLUGGED AND THERE WAS NO WARNING EVER. FOUND OUT AFTER AN OIL CHANGED AT 67K AT JIFFY LUBE WHEN I TOOK IT TO THE OURISMAN KIA DEALER IN CHANTILLY, VA. THERE IS NO WARNING THAT ANY OF THIS SITUATION WAS STARTING TO HAPPEN EVEN AFTER A PREVIOUS OIL CHANGE AT KIA DEALER AT 58K MILES. THE DEALERSHIP DENIED MY CLAIM WITH THE 100K MILE WARRANTY BECAUSE I DON'T HAVE PROOF THAT I DID ALL 9 OIL CHANGES. THEY PROCEEDED TO TELL ME THAT I NEED A NEW ENGINE BUT THAT THEY ARE ON BACKORDER NATIONWIDE AND WHO KNOWS WHAT DATE TBD THAT WILL BECOME AVAILABLE. THE REPAIR SHOP I TOOK IT TO PIEDOMONT IN HAYMARKET, VA SAYS THEY THINK IT IS SOMETHING LIKE A YEAR BEFORE IT MIGHT BE AVAILABLE. SO IN THE MEAN TIME NO LOANER WAS EVER OFFERED TO ME AND NO I HAVE A UNUSABLE VEHICLE THAT I HAVE SUBMITTED A CLAIM FOR WITH GEICO. I DO NOT HAVE FUNDING FOR A NEW ENGINE AND THE FACT THAT THE KIA MOTOR COMPANY HAS NO ENGINE TO EVEN SUPPLY TO ME IS COMPLETELY UNACCEPTABLE PRACTICE FOR A BUSINESS. ALSO 1 YEAR AGO MY BATTERY JUST DIED ACCORDING TO THE KIA DEALER DUE TO A PARASITIC DRAIN. THAT SEEMS SUSPICIOUS TO ME SINCE THE VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE REPLACED WITH ONE I BOUGHT AT WALMART. ALSO, THE FUSE FOR THE DRIVER SEAT CONTINUOUSLY BLOWS.

Mileage: 67,000

HAD RECALL FOR PI1802 KNOCK SENSOR UPDATE. 2 WEEKS LATER WENT TO GET UP TO SPEED ON HIGHWAY AND WENT INTO LIMP MODE. TOLD ENGINE NEEDED TO BE REPLACED. WAIT A MONTH AND PICK UP CAR. TURNS OUT ONLY WIRING HARNESS WAS REPLACED. ANOTHER FEW WEEKS AND I GO TO GET ON ANOTHER HIGHWAY IN FAST LANE AND IT HAPPENS AGAIN - LIMP MODE. TOLD ENGINE NOT REPLACED, NOW IT WILL BE AND WITHOUT THE CAR AGAIN AND ENGINE BACK ORDERED. DO NOT QUALIFY FOR LEMON LAW - 2 YEARS AND UNDER 11,000 MILES. HOW DOES SHUTTING DOWN THE ENGINE TO SAVE THE ENGINE BE OF HIGHER CONCERN THAN THE PASSENGERS IN THE VEHICLE???? NOT HAPPY AND NOT MUCH I CAN DO SINCE LEASE. IF AND WHEN I GET IT BACK ITS BEING TRADED - I REFUSE TO SIT IN IT AGAIN.

Mileage: 10,000

WHEN DRIVING VEHICLE FOR MORE THAN 30 MINUTES, ENGINE BEGINS TO OVERHEAT. VEHICLE IS FINE WHILE DRIVING BUT WHEN WAITING AT STOP SIGN OR RED LIGHT ENGINE BEGINS TO OVERHEAT RAPIDLY. ALSO, WHEN DRIVING UPHILL SAME ENGINE HEATING PROBLEM OCCURS. AFTER ENGINE STARTS OVER HEATING FROM ISSUES MENTIONED ABOVE PROBLEMS WORSEN, AFTER WARDS ISSUES EXTEND TO ENGINE OVER HEATING WHILE DRIVING IN CONSTANT SPEED OR C CRUISING AT SAME SPEED

Mileage: 45,000

RECEIVED A NOTICE FOR AN UPDATE TOOK THE VEHICLE IN FOR SERVICE BECAUSE WE WERE GOING TO CALIFORNIA FOR X-MAS AND WANTED TO MAKE SURE THAT MY CAR WAS IN GOOD WORKING ORDER. WHILE DRIVING THE VEHICLE IT WENT INTO LIMP MODE AND THE ENGINE WAS MAKING A KNOCKING NOISE THE VEHICLE STOPPED ALL TOGETHER ON THE INTERSTATE 10 GOING WEST BOUND. PLACED A CALL TO KIA AND ARRANGED FOR A TOW INTO THE NEAREST KIA DEALERSHIP FOR A LOANER SO WE COULD CONTINUE OUR TRIP. THIS HAPPENED ON DECEMBER 28, 2018 AND TO THIS DATE I STILL DO NOT HAVE MY CAR. IN THE BEGINNING THEY WERE WAITING FOR PART NUMBERS. THE PART NUMBERS WERE ISSUED ON 3/19/19 BUT THERE IS NOT AN ESTIMATED DELIVERY DATE.

Mileage: 32,000

SHOWING 137 MILES TO NEXT SERVICE AND I SMELT OIL BURNING SO I HAD MY HUSBAND CHECK THE OIL AND IT HAD 0 YES 0 OIL ON THE DIPSTICK I HAD CALLED THE DEALERSHIP EARLIER THIS WEEK TUESDAY THE 26TH TO BE EXACT AND AN APPOINTMENT SET FOR TUESDAY APRIL 2 AS IT WAS THE EARLIEST APPOINTMENT TIME TO GET THE OIL CHANGED HOWEVER; AFTER MY HUSBAND CHECKED AND IT SHOWED ZERO OIL IN VEHICLE I TOOK IT TO VALVOLINE EXPRESS CARE WHO NOTED OIL LEVEL OFF DIP STICK ON ARRIVAL AND PAID $66.48 TO HAVE THE OIL CHANGED I HAD ZERO INDICATIONS THAT THERE WAS NO OIL IN THIS VEHICLE I THINK THE ONLY THING THAT KEPT IT FROM LOCKING THE ENGINE WAS I CHANGED AND FLUSHED THE OIL AND USE SYNTHETIC OIL TO WHICH THE DEALERSHIP FROWNED UPON AS IT IS NEWER CAR BUT I PREFER TO USE SYNTHETIC OIL IN ALL MY VEHICLES FOR THIS PURPOSE!! I HAVE NO CLUE HOW LONG IT WAS WITHOUT OIL AND HAVE NEVER SMELT OIL BURNING UNTIL LAST NIGHT TO WHICH I TOOK IT GET SERVICED FIRST THING THIS MORNING AND PAID OUT OF POCKET WHEN I HAVE AN AGREEMENT WITH THE DEALERSHIP THAT WE PAID EXTRA FOR TO HAVE THEM SERVICE THE VEHICLE AT NO COST WHEN I GO!!! WE TAKE CARE OF OUR VEHICLES IF I FEEL IT IS TOO LONG BEFORE KIA DEALERSHIP CAN SERVICE THE VEHICLE I HAVE PAID IN PAST AND ALWAYS USED THE VALVOLINE EXPRESS CARE AS THAT IS WHERE I TAKE ALL MY OTHER VEHICLES. PLEASE SEE THE SERVICE COMMENTS ON THE ATTACHED INVOICE FROM TODAY'S SERVICE. MY ENGINE COULD HAVE DAMAGE OR EVEN BLOWN FROM THIS!!! THERE WAS NO INDICATION THAT IT WAS LEAKING OIL ON THE SKID PLATE SO EITHER THE DEALERSHIP DID NOT PUT ANY OIL IN THE VEHICLE AT MY LAST OIL CHANGE OR THERE IS SOMETHING GOING ON WITH MY ENGINE!!

Mileage: 54,262

ON 3/24/2019, OUR 2017 KIA SORRENTO WITH 30K MILES ON COMPLETELY SHUT DOWN ON THE FREEWAY. ALL LIGHTS WENT ON AND OFF, THE CAR SHOOK FROM SIDE TO SIDE AND THE CAR SHUT DOWN WE LOST STEERING AND POWER BRAKES WHILE WE WERE GOING 70MPH ON THE FREEWAY. LUCKILY WE WERE ABLE TO GET TO THE SIDE OF THE FREEWAY. THIS HAPPENED 2 MORE TIMES AND THEN WE HAD THE CAR TOWED TO A DEALERSHIP FOR SERVICE. THIS COULD HAVE EASILY CAUSED A LIFE THREATENING CAR ACCIDENT AND WE NO LONGER FEEL SAFE DRIVING THIS KIA. NOW THE SERVICE DEALER IS NOT ABLE TO REPLICATE THIS INCIDENT WHICH HAS HAPPENED TO OTHERS WE ARE READING ABOUT SO THEN THE DEALERSHIP SAYS, "NO ISSUE." THIS CAR HAS BEEN RECALLED FOR THIS EXACT ISSUE (ALTHOUGH NOT OUR VIN APPARENTLY). THIS IS OUR FIRST AND LAST EXPERIENCE WITH THE KIA - VERY DISAPPOINTING. WE BOUGHT THE TOP OF THE LINE KIA BECAUSE IT WAS RATED SO HIGHLY FOR SAFETY BUT NOW WE ARE NOT EVEN COMFORTABLE DRIVING IT. MY CHILDREN WERE IN THE CAR AND LIVES COULD HAVE BEEN LOST.

Mileage: 30,000

WHILE DRIVING MY KIA SORENTO AROUND THE ENGINE RPMS WOULD REV UP THEN DROP OFF THE TRANSMISSION WOULD NOT DO ANYTHING. THIS HAPPENS WHILE DRIVING AT 35 MPH AND WHILE STOPPED AT A TRAFFIC LIGHT. I TOOK IT TO THE DEALER AND THEY SAID THEY COULD NOT FIND THE PROBLEM. OR A CODE FOR THE PROBLEM. AS SOON AS WE LEFT THE DEALER ABOUT 1 TRAFFIC LIGHT AWAY THE PROBLEM HAPPENED. I LOGGED THE TIME AND DATE AND WENT HOME.

Mileage: 31,000

I STEPPED ON THE ACCELERATOR TO INCREASE SPEED FROM 45 MPH TO 55 MPH, BUT THE CAR LOST POWER & THE "CHECK ENGINE LIGHT BEGAN FLASHING RAPIDLY. I WAS NEARLY REAR-ENDED, & WENT TOWARD THE CURB, BUT DID NOT WANT TO WAIT FOR TOWING THERE (ISOLATED: RT.183 SCHUYLKILL OUNTY, PA) & FELT SOME POWER ENGAGEMENT, SO PUT ON "EMERGENCY FLASHERS" & CALLED DEALER WHO'D JUST HAD THIS CAR IN < 3 WKS PREVIOUSLY, FOR THE 3RD TIME FOR MY OBJECTION THAT " THIS CAR W/ < 15 K MILES ON IT HESITATES WHEN I STEP ON THE GAS", STARTING 6 WKS P NEW CAR PURCHASE & JAN.26,2019 FOR A "PRODUCT IMPROVEMENT" RECALL. I NEEDED TO DRIVE 10 MILES TO MY DR'S APPT & MY CAR DID LURCH THRU TRAFFIC LIGHT, BUT DID NOT TURN ITSELF OFF. WHEN THE "CODES" WERE READ P FLATBED TOWING TO THE DEALER (SAVAGE KIA), I WAS TOLD THAT KIA HDQTRS WOULD DECIDE B/C SAVAGE DIDN'T RECOGNIZE THE CODES. SAT. AM, 48 H P MY CAR'S SELF-DESTRUCTION THEY CALLED WANTING TO SEND MY ENGINE TO KIA HDQTRS & PLACE A REBUILT ENGINE (OF INDETERMINATE MILAGE PRIOR TO ITS RETOOLING) IN MY CAR W/< 15 K MI. OF WEAR ON IT. I NOTICED THE ONGOING CLASS ACTION SUIT WRT KIA'S DESIGN FLAW IN SORENTO ENGINES & SEE NO VALUE IN DRIVING THAT MODEL ENGINE THAT THE BOOBS KEPT INSISTING WAS PERFECTLY FINE TIL THE RECALL NOTICE CAME, THEN WHATEVER THEY DID WAS INEFFECTIVE & THE ENGINE'S RUBBLE LESS THAN 250 MILES LATER. I'VE FORBIDDEN THE DEALERSHIP TO TAKE APART MY CAR OR ALTER THE CODES WHILE I LEARN MORE FROM INDEPENDENT SOURCES. I WANT A FULL, NOT A PARTIAL REFUND OF ALL MONEY, AS KIA HOLDS THE LIEN ON THIS DEFECTIVE, INADEQUATELY SERVICED ITEM & THEY CAN STUDY IT, BUT NOT @ MY EXPENSE...

Mileage: 14,860

FEB. 2ND 2019 MY 2017 KIA SORENTO STALLED TWICE IN THE DRIVEWAY. MY HUSBAND TOOK IT FOR A DRIVE AND IT MADE A LOUD NOISE UPON ACCELERATION. HE SUSPECTED IT WAS THE ENGINE AND IT WAS TOWED TO THE DEALER FEB 3RD. FEB 5TH THE SERVICE DEPARTMENT FINALLY CALLED AND SAID THE ENGINE FAILED AND WE WILL NEED A REPLACEMENT. HE STATED SINCE MY HUSBAND DID THE OIL CHANGES AND DID NOT HAVE DOCUMENTATION IT WOULD NOT BE COVERED UNDER WARRANTY. MY HUSBAND ALWAYS DID OUR OIL CHANGES AND NEVER HAD THIS PROBLEM. AN ENGINE SHOULD NOT FAIL IN LESS THAN 2 YEARS AND I REALIZE THIS IS HAPPENING TO MANY KIAS. WE LEARNED OUR LESSON THE HARD WAY AND WILL BE PAYING OUT OF POCKET FOR REPAIRS. MY CAR HAS BEEN IN THE SHOP FOR 2 WEEKS NOW. THERE IS NO ENGINES AVAILABLE IN THE US AND MAYBE THEY CAN GET ONE FROM KOREA BUT SHIPPING TAKES A WEEK ONCE THEY FIND ONE AND THE WORK WILL TAKE A WEEK. SO I'M PAYING FOR A CAR I CAN'T DRIVE FOR AT LEAST 4 WEEKS. SO FRUSTRATING. I CALLED THE SERVICE DEPARTMENT FEB 15TH TO CHECK ON THE STATUS OF FINDING AN ENGINE FOR MY SORENTO, HE STATED HE WOULD CHECK WITH THE PARTS DEPARTMENT AND CALL ME BACK ASAP. STILL WAITING.

Mileage: 52,000

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE ASSEMBLY FAILED. THE VEHICLE WAS TO BE SERVICED BY VANDEVERE KIA (328 W MARKET ST, AKRON, OH 44303, 330-253-6137) FOR A PRODUCT IMPROVEMENT CAMPAIGN TO UPDATE THE ECU WITH A KNOCK SENSOR DETECTION ALERT. THE ALERT WOULD NOTIFY THE VEHICLE OWNER WHEN THERE MAY BE A LIMP MODE CONDITION THAT COULD PREVENT THE VEHICLE FROM EXCEEDING 25 MPH. THE CONTACT WAS CONCERNED THAT THE INTERIM FEATURE MAY ONLY ALERT THE DRIVER AND WAS NOT A PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN THE PRODUCT IMPROVEMENT CAMPAIGN, BUT WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V586000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

LOST POWER,UNABLE TO ACCELERATE.ENGINE LABORED FORCED TO DRIVE AT SLOW SPEED TO DEALER SHOP.CAR AT DEALERS SHOP FOR 7 DAYS.UNABLE TO GET A PICK UP DATE.CAR HAS 16500 MILES WAS IN SHOP FOR FACTORY RECALL PRIOR TO THIS PROBLEM.

Mileage: 16,500

ENGINE JUST LOST ALMOST ALL POWER,CAR HAS ONLY 5000 MILES, HAD SAME PROBLEM WHEN WE FIRST BOUGHT NEW CAR AFTER 24 HRS TOOK IT BACK AND THEY GAVE US THIS ONE ,SOMEONE IS GOING TO GET SERIOUSLY HURT IF NOT KILLED WITH ENGINE LOSING POWER,CAR IS IN KIA SHOP NOW ,VERY DISSAPOINTED IN THIS CAR, HAVE BEEN A KIA OWNER15 YRS WITH 5 NEW CARS

Mileage: 5,200

I WAS DRIVING MY CAR GOING 50MPH OR 60MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR SLOWED DOWN WHILE I HAD MY FEET ON THE GAS PEDAL ALL THE WAY DOWN TO THE FLOOR CAUSING ME TO HAVE TO PULL OVER IMMEDIATELY WHEN IN TRAFFIC. I CUT THE CAR OFF AND LET IT SIT FOR A COUPLE OF MINS AND WHEN I CUT IT BACK ON IT SOUNDED LIKE THE CAR WAS IDILED TO HIGH. I TRIED TO DRIVER AGAIN ONLY FOR THE CAR TO JERK AND SEEMED LIKE IT WAS DRIVING ITSELF ONLY TO SLOW DOWN AGAIN TO ONLY 10MPH WITH MY FEET ALL THE WAY DOWN ON THE GAS PEDAL.

Mileage: 64,000

I WAS DRIVING MY 2017 KIA SORENTO ABOUT 30MPH EARLY TODAY GOING ABOUT 30MPH WHEN ALL OF A SUDDEN I HEARD A LOUD CLUNK FROM THE REAR END AND THE ENGINE, ALL LIGHTING, ELECTRICAL, POWER STEERING AND BRAKES JUST SHUT OFF. I WAS ABLE TO COAST TO A STOP PUT THE CAR IN PARK. I THEN RESTARTED IT AND IT WAS FINE. THE DEALER COULD FIND NOTHING WRONG WITH IT. THIS IS VERY DANGEROUS. WHAT HAPPENS IF I AM GOING 70 MPH AND THE CAR SHUTS DOWN LIKE THIS. SINCE THE DEALER COULD NOT DUPLICATE THE EVENT THERE IS NO SOLUTION.

Mileage: 33,000

VEHICLE WAS SLOWED TO A STOP FOR A TRAFFIC SIGNAL. THE VEHICLE THEN LUNGED FORWARD IN UNINTENDED ACCELERATION REQUIRING MAXIMUM BREAK PRESSURE TO STOP THE VEHICLE. THE ENGINE WAS ACCELERATING SO THE VEHICLE WAS SHIFTED INTO PARK AND TURNED OFF. WAITED 30 SECONDS AND RESTARTED THE ENGINE WITH NO FURTHER PROBLEMS.

Mileage: 55,000

THERE HAS BEEN TWO OCCASIONS IN WHICH THE CAR TURN OFF. LUCKY IT HAS BEEN WHILE THE CAR WAS PARK. ONE OF THE OCCASION WE HAD JUST PULL OVER WHEN SUDDENLY THE CAR TURN OFF. I FIND THAT UNUSUAL SINCE THIS IS A NEW CAR AND IT SHOULD BE HAPPENING. HAS THERE BEEN ANY OTHER COMPLAINTS ABOUT THIS MODEL? I WOULDN'T WANT THIS TO HAPPEN TO ME WHILE DRIVING.

I CRANKED MY CAR, PUT IT IN DRIVE, AND STARTED TO PULL OUT OF MY DRIVEWAY WHEN MY CAR SHOOK AND STALLED. ALL OF MY LIGHTS CAME ON. I THEN TRIED TO RESTART MY CAR BUT IT CONTINUED TO CRANK OVER WITHOUT STARTING. I GAVE IT A MINUTE AND TRIED IT AGAIN. THE CAR STARTED, I DROVE AWAY, STOPPED AT THE STOP SIGN, AND THE CAR STALLED AGAIN. I CRANKED THE CAR AGAIN, PUT IT IN REVERSE, IT CHUGGED BACKWARDS, AND THEN STALLED ONCE I GOT BACK INTO MY DRIVEWAY. I LET IT SIT FOR 5 MINUTES, CRANKED IT AGAIN, THEN IT WAS FINE.

Mileage: 22,830

WHILE DRIVING 70MPH ON HIGHWAY VEHICLE STARTED TO HAVE KNOCK IN ENGINE I PULLED OFF AT NEXT EXIT AND AS I WAS EXITING VEHICLE LOST POWER AND STOPPED. KNOW WARNING OR INSTRUMENT LIGHTS LIT UP BEFORE OR AFTER ENGINE FAILURE. VEHICLE ONLY HAS 10,100 MILES, LAST OIL CHANGE WAS AT 7,100 WITH RECOMMENDATION FOR OIL CHANGE AT 10,194 MILES. CALLED KIA CUSTOMER SERVICE AND THEY WERE RUDE AND NOT HELPFUL AT ALL.

Mileage: 10,100

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO LOU SOBH KIA (1135 BRUFORD RD, CUMMING, GA 30041), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE RECENTLY EXPERIENCED THE SAME FAILURE A SECOND TIME WHILE DRIVING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.

Mileage: 12,000

THIS KIA SORENTO MAKES A VERY HIGH OVER-REVVING NOISE WHILE DRIVING UP THE STREET. THE KIA OFTEN SEEMS TO TRY TO FIND THE GEAR IT NEEDS TO BE IN WHILE DRIVING AND MAKES A LOUD ENGINE NOISE WHEN GOING UP HILL OR DRIVING MORE THAN 20 MPH. THIS KIA ALSO MAKES A INTERNAL CLICKING NOISE WHEN MAKING RIGHT TURNS, WHICH IS OFTEN WORSE WHEN TURNING ON AN INCLINE. THE ENGINE HAS A LOUD RATTLE NOISE WHEN STARTED AND THE CAR IS OFTEN HARD TO START, MEANING WHEN I TURN THE IGNITION KEY, THE CAR MAY START 50 PERCENT OF THE TIME ON THE FIRST START.

Mileage: 6,000

AFTER 650 MILES: MERGING ONTO A HIGHWAY: ENGINE RATTLED. ENGINE DIED. WE COASTED TO THE SHOULDER. WE STOPPED. I PUT THE VEHICLE IN PARK. SMOKE WAS COMING FROM UNDER THE HOOD. LOOKING UNDERNEATH, WE SAW THE CAR WAS ON FIRE. INITIALLY THE FIRE WAS UNDER THE ENGINE. WE GOT AWAY FROM THE CAR AND CALLED 911. THE FIRE DEPARTMENT CAME AND PUT IT OUT. BY THIS POINT IT BURNED THE FRONT 2/3 OF THE CAR. THE CAR GOT TOWED TO AN AUTOMOTIVE TOWING PLACE.

Mileage: 650

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING 52 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE RPMS MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

Mileage: 11,700

15-DEC-2016: TRAVELING APPROX. 50 MPH DURING HEAVY TRAFFIC IN MARIETTA, GA, THE VEHICLE HAD A COMPLETE LOSS OF POWER THEREFORE PREVENTING THE OPERATOR OF SAID MOTOR VEHICLE TO HAVE COMPLETE LOSS OF CONTROL OF THE VEHICLE, (MYSELF) THUS, ILLUSTRATING A SERIOUS SAFETY DEFECT. THIS ISSUE COULD HAVE RESULTED IN SERIOUS INJURY, THE LOSS OF LIFE OF MYSELF OR OTHER MOTORIST, AND OR A CATASTROPHIC EVENT TO PROPERTY AND INFRASTRUCTURE. THE ENGINE LIGHT DID COME ON DURING THIS INCIDENT AND EVER SINCE I HAVE BEEN EXTREMELY FEARFUL TO OPERATE MY VEHICLE EVER SINCE. 2. 22-DEC-2016: ENGINE LIGHT, RPMS ACCELERATE, WHILE VEHICLE IS IN PARK/ DRIVE. I WAS PARKED AND THE RPMS ACCELERATED FOR NO REASON. I HAVE VIDEO FOOTAGE OF THIS INCIDENT. 3. 05-JAN-2017: ENGINE LIGHT, RPMS ACCELERATE, WHILE VEHICLE IS IN PARK/ DRIVE. VEHICLE WANTED TO ACCELERATE WHILE PARKED. VEHICLE JERKED WHEN SHIFTING INTO PARK OR DRIVE. VEHICLE ACCELERATED WITHOUT APPLYING ANY THROTTLE. ACCELERATED VERY FAST HAD TO HOLD BRAKES WITH SIGNIFICANT FORCE TO PREVENT FROM ACCELERATING. I HAVE VIDEO FOOTAGE OF THIS INCIDENT. 4. 16-JAN-2017: ENGINE LIGHT, RPMS ACCELERATE, WHILE VEHICLE IS IN PARK/ DRIVE. VEHICLE SEEMS TO SKIP A GEAR WHEN STOPPED AND TRYING TO ACCELERATE. 5. FRONT OF VEHICLE SHOOK AND HAS PROBLEMS ACCELERATING COMING FROM A COMPLETE STOP OR UP A HILL. FEELS LIKE IT MISSES A TRANSMISSION GEAR WHEN TRYING TO ACCELERATE. 0-10 MPH OK BUT 10-35 YOU HAVE TO PRESS ACCELERATOR SIGNIFICANTLY, THEN OVER SPEEDS. 3 DIFFERENT KIA DEALERSHIPS INCLUDING 5 INCIDENTS HAVE TAKEN PLACE AND AND EACH HAVE FAILED TO IDENTIFY THE PROBLEM OR MAKE REPAIRS. KIA CORPORATE TOLD THE LAST DEALERSHIP TO PARK VEHICLE AND NOT MAKE AN ATTEMPT TO REPAIR. VEHICLE HAS BEEN INOPERABLE FOR 31 DAY TOTAL IN KIA'S CUSTODY (SERVICE REPAIR CENTER). LEMON LAW PROCEEDINGS PENDING.

Mileage: 10,220