2019 KIA SORENTO Power Train Problems

Car has 77,593 miles. The oil light came on only at idle. Immediately hauled to dealership and was told it was a faulty pressure switch and not covered by the warranty even though its part of the powertrain and the earlier models had the same problem and were extended. Should I expect every 77,000 miles or so to have to spend $1700? The tech said no because they are replacing the known faulty switch with new version of it.

2019 Kia sorento with the 2.4 is consuming so much oil and is very noisy. I just changed the oil 4k miles ago and the dipstick doesn’t show any oil. Dealer says it’s normal. There is clearly a problem with these motors. The Kia dealership doesn’t want to figure it out unless they’re getting paid a ridiculous amount of money. Kia should take care of this and pay the bill. They basically said to drive it until it dies and maybe the motor will get replaced. So basically my family and I have to drive this thing and hopefully we don’t get hurt if it seizes up. They want to charge me for an oil change, oil consumption test and an $800 cleaner for a maybe temporary fix. I don’t have a date when this started because it’s been so long with getting the run around. Kia is avoiding our problems when we spend so much money.

Engine has a leak, the engine oil sensor was defected ,front axel leak and needs replacement

This has to do with your investigation into the oil pan caps cracking. I had my vehicle serviced 6 months ago and KIA of York PA required me to pay for replacement. Over $150 to correct this issue that seems to be a defect.

The contact owns a 2019 Kia Sorento. The contact stated that while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the road and waited for several minutes before the vehicle started working as intended. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced, and that the transmission fluid was burnt. The contact had experienced the failure on several occasions. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified on the failure and opened a case. The approximate failure mileage was 71,682.

Mileage: 71,682

My car started to act crazy not wanting to move when in traffic.

Car suffered catastrophic internal engine failure due to rod bearings. Began having problems with engine stuttering then knocking July 2025. Car was taken to local mechanic stated that the engine failed. Followed up with local Kia dealer and they verified that the engine had indeed failed. Car is in my possession and available for inspection. My safety and the safety of other drivers was compromised in that all engine systems failed rendering me incapable of driving vehicle and needing to push the car manually. Dealer has reproduced and confirmed the engine failure. Car inspected by dealership only. No warning lights came on. The only lights that have EVER come on in my vehicle are the low tire pressure sensor and the scheduled maintenance light. NEITHER of these sensors came on during these events.

Purchased this vehicle in June 17 2025 from a used car dealer, as i was driving from time to time, i noticed that the vehecle would hesatate, and at times would stall, i had the spark plugs and coild replaced along with a new high pressure fuel pump, it still hesatates when pulling out into traffic, from a stop, this places the vehicle in a very dangerous position in that it can be broadsided, or another form of collision with on comming traffic, I looked on line on various sites and there are quite a number of kias with this issue, some contacted the mfg and were told that it is withing the 8 speed transmission, something about the servers inside it, this appears to be an issue with several year models, and the mfg does not repair or replace the defective part, so i am quite sure they are awar of it, i am not aware of any loss of life for this priblem, i have also seen that by placing the selective system out of eco, economy or comfort mode into ( sport ) mode that it does not do it as often, but at time does, this mode also has a determental effect on millage. i am sure that many KIS SORENTO owners have the same issue and shoudl be fixed under a nationwide recall, ASAP before anyone is hurt or killed like stalling out when pulling out into highway traffic.

I am reporting a recurring defect with my 2019 Kia Sorento’s front axle assembly, which has failed multiple times despite repeated replacements. The vehicle was serviced at Ron Tonkin Kia, where the front axle assembly was replaced three times due to leaks: •January 2022 – First replacement •November 2022 – Second replacement •March 2023 – Third replacement The issue is happening again, indicating a persistent defect. Each time, the axle assembly has been replaced under warranty, but the problem continues to recur, raising concerns about long-term safety and reliability. I am concerned about the potential risk of axle failure while driving, which could lead to loss of vehicle control or other safety hazards. I am requesting an investigation into whether this issue is widespread and whether Kia should be required to address it through a recall or permanent fix.

The vehicle (90k miles) has a check oil light on. When I took it to the dealer, they diagnosed the issue as a faulty oil pressure sensor (see attachment #1). The model year warranty is 10yr/100k for engine/powertrain, I was informed that since I am a second owner that they will only honor a 5yr/60k warranty. I then looked to see if there was an extended warranty on this component and there is on the nhtsa.gov site. A letter from Kia dated 4/6/2022 (WTY026) (attachment #2). Attached for you convenience shows an extension of the warranty of this component to 15yr/150k. The letter includes my vehicles make and model, but uses the model year 2014-2018 with a manufacturing date of 12/17/2012 - 3/7/2018. My vehicle was manufactured on 3/2/18 from the VIN plate attached to the vehicle (attachment #3). The dealership also refused to cover the warranty based on this letter because of the model year. My issue is this model year uses the same engine and components and was manufactured before the cut-off of the extended warranty. I would like to see the extended warranty extended to cover further model years as the component is still causing the same safety issue

I was driving and car lost power, couldn’t drive anymore

The contact owns a 2019 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle hesitated and shuddered. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module (TCM). The mechanic determined that the transmission needed to be flush and the TCM needed to be reprogrammed to the factory settings. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000. The VIN was not available.

Mileage: 80,000

Kia has a known excessive oil consumption issue. This issue has caused my car to suddenly stall while driving which is a huge a safety concern for myself, my passengars and other drivers on the road. If the oil is being sucked into the intake, it will eventually cause engine failure. The Engine Defect is life-threatening and dangerous. As a result of latent design, manufacturing, material, and/or workmanship defects, the Affected Vehicles are prone to excessive oil consumption and/or the restriction of oil flow through the connecting rod bearings as well as to other vital areas of the Engine, causing the Affected Vehicles to experience sudden vehicle stalling, catastrophic engine failure, and/or non-collision engine fires during operation.

I was told by the dealer, that we had to have it dropped off at {400 miles from home}, that the oil drain plug fell out and the engine seized. there are are no previous warning lights no temperature rise the car just stalls, then the warning lights for engine and oil come and by this time your engine is dead. Thank God we where stuck in traffic. Otherwise at cruising speed this could have been a very catastrophic event with the possibility of lose of life.

Traveling out of town on the highway from Pennsylvania to Virginia in June 2022 and our 2019 Kia Sorrento started shaking at the steering wheel and lost complete power in the engine. I was unable to accelerate with busy highway traffice behind me. I barely made it to th shoulder of the road without being rear ended with my wife and two children in the car. The forst thing I check is engine oil and it was bone dry. We just had it serviced in May at Sipala Kia before we left for our trip. I limped to a small service station in Virginia where he plugged into it but was unale to diagnose. He has us towed to Charlie O'Baugh Kia for repairs. We had this Kia Sorrento to two of our local dealers, Sipala Kia of West Chester and Scott Kia of Springfield, PA for oil leak or oil consumption but both dealers kept telling me nothing wa wrong. In addition to regualar oil and filter change I continue to check the engine oil on a regualr basis where it seems to be buring engine oil at a higher than normal rate.

The evening of December 13, the driver noticed an engine rattle when accelerating. No “check engine” or other warnings were displayed. The morning of December 14, the vehicle stalled. The driver waited then restarted the vehicle, which immediately turned over. The driver perceived no issues with electronics or engine and, again, the vehicle displayed no warnings or alerts. Upon accelerating from the location at which the vehicle was stopped, the driver heard a “boom” and the vehicle cabin filled with smoke. Upon exiting the vehicle and attempting to ascertain the issue, the driver noticed flames. The entire engine became engulfed.

I purchased my Kia Sorento in 2020. It was a used 2019 with 7,000 miles. I immediately noticed that it would squeak rather loud and bounce high when driving over very small humps on the roads. Being that I'm no mechanical savvy, I assumed this was normal for SUV's because I've driven sedans all my life. Anyways, I was informed of the issue when going to a tire repair shop asking why my back tires sounds so harsh when driving. I was told that there are waves in my tires due to the shocks. and that the shocks has had to have issues for a while to now change the formation of the tires. I have now read several Kia forums and there are lots of Kia Sorento owners who have suspension issues close or the same as mine. Another issue is the automatic emergency brake. I was unaware of this feature until one day having to make a sudden stop and the vehicle stopped and shut off on its own almost causing me to be hit in the rear. This event was very traumatizing. I googled this feature and thought that I had turned it off but I realize that I can't make it go away and it is a very dangerous feature to have. My vehicle does not have as much driving experience as I do and I am capable of controlling my vehicle to avoid an accident if I need to without the assistance of a computer which has almost caused nearly fatal accidents by immediate stops or shutting off the vehicle causing me to not be able to control the vehicle myself. Another defect is the powered trunk. Whether I open it from the button near the steering wheel or the button on the rear gate, the trunk will immediately close on its own after opening; sometimes closing down on the top of the head of my children or myself. I selected to disable the "smart" feature but it does not stop it. The last defect is electrical. I have replaced the same internal light near the rear view mirror, and it continues to go out. This is an indication of an electrical issue and with my Kia only having 54,000 miles, further action is needed.

The transmission is not shifting from first to second or third to fourth gear. RPMs jump between 4-5 and it won't accelerate. Dealership was able to replicate issue but no codes appeared during scan. They put in a ticket. It has stopped in traffic already. I was able to shut off and restart but this is dangerous.

JERKS IN LOWER GEARS AND SOMETIMES SPEADS UP WHEN YOU'RE ABOUT TO STOP AND/OR SLOW DOWN & WHEN YOU MAKE A TURN, CAUSED ME TO GET INTO AN ACCIDENT ON i95 WHILE MY KIDS WERE IN THE CAR WITH ME!!!! WHEN I TRIED TO BREAK THE CAR SLIGHTLY SPED UP BEFORE STOPPING CAUSING ME TO REAR END ANOTHER VEHICLE. THIS IS MY SECOND KIA CAR, THE FIRST WAS AN OPTIMA. I THOUGHT KIA'S WERE STRONG, RELIABLE AND SAFE CARS. SOMETHING NEEDS TO BE DONE!!!

Vehicle hesitates upon acceleration on takeoff. At times it will almost stop. This has been a problem since purchase date 7/11/2019. Dealer has no solution and there has been no recall. Dealer has other 2019 Sorentos with the same problem, but has not been able to duplicate the problem with our vehicle. This is very problematic when pulling into traffic from a standstill or accelerating from a stop light. No inspections have been made other than dealer. No warning signals have ever appeared.....JUST A DEFINITE HESITATION UPON ACCELERATION.

We have been experiencing a lost of power. The engine sputters and loses power when accelerating. This has happened on several occasions. Today, 10/11/2021, we were nearly hit four times on interstate 580 in Oakland. We were travelling in the number two lane at sixty miles per hour. I began to accelerate to reach the speed limit when the Sorento began to sputter and lost power to five miles per hour. As we lost power the vehicle behind me nearly rear-ended our vehicle. As we moved to the shoulder we were almost struck two more times. Once on the shoulder I turned the Kia off and back on. I attempted to accelerate on the shoulder and it sputtered and lost powers at twenty miles per hour to five miles per hour. I have done research and its apparent there is a major safety issue with this year. Its unfortunate it take a loss of life (or lives) to have a major recall.

CAR LOST POWER WHILE DRVING AND A SEMI TRUCK ALMOST RAN INTO ME. HAVE TAKEN CAR TO KIA DEALERSHIP AND THROTTLE BODY WAS REPLACED AND WEEK LATER SAME PROBLEM EXIST. I HAVE TAKEN THE CAR THERE 3 TIMES FOR THE SAME PROBLEM HAVEN'T HAD THE CAR 3 MONTHS HAVE HAD THIS PROBLEM SINCE I PURCHASED THE CAR.

Mileage: 40,000

JERKS IN LOWER GEARS WHEN YOU'RE ABOUT TO STOP AND/OR SLOW IT DOWN WHEN YOU MAKE A TURN, BAD WORKMANSHIP ON KIA'S PART. KEEPS HAPPENING EVERYTIME. THIS IS MY SECOND CAR, THE FIRST IS SEDONA, THOUGHT KIA'S WERE STRONG, RELIABLE AND STURDY CARS, BUT SADLY DISAPPOINTED. NEVER AGAIN ANOTHER KIA.

Mileage: 20,000

INCONSISTENT POWER TO THE WHEELS ESPECIALLY WHEN COLD BUT ALSO ON FREEWAY. UNEVEN DELIVERY OF POWER TO THE WHEELS IS USUALLY CALLED TRANSMISSION SURGE FROM A LACK OF CONSISTENT FLUID PRESSURE BEING MAINTAINED IN EACH GEAR. HAS BUCKED HARD ENOUGH IN 3RD AND 4TH GEAR TO ROCK MY HEAD FORWARD AND BACK. IN ECO MODE IT'S DOWNRIGHT DANGEROUS. MORE THAN ONCE I THOUGHT I'D BE HT BY ANOTHER CAR TRYING TO TURN ONTO A BUSY CITY STREET. DOES THIS LESS IN COMFORT MODE. THIS HAPPENED ON MANY DATES BUT BELOW YOU ONLY ALLOW TP PICK ONE SO I [PICKED ONE DATE. IT DOESN'T BUCK IN COMFORT MDE BUT THE STUTTER OR SURGE IS STILL THERE. IN THE FIRST 4-5,000 MILES, MAYBE 10 TIMES OR SO, AFTER COMING TO A COMPLETE STOP ON A CITY STREET WHILE WAITING TO MAKE A LEFT TURN WITH MY FOOT STILL ON THE BRAKES, I HAVE FELT IT DROP INTO FIRST GEAR. THREE OR FOUR OF THOSE TIMES IT WAS SUCH A DISTINCT THUD I COULD FEEL IN THE STEERING WHEEL, THE SEAT AND THE FLOORBOARD. EITHER IT HADN'T FULLY DOWNSHIFTED INTO 1ST BY THE TIME I STOPPED, OR IT DOWNSHIFTED ALL THE WAY INTO 1ST THEN INTO TO NEUTRAL, AND WHAT I'M FEELING IS IT FALL BACK INTO 1ST. DEALER SAID MECHANIC COULDN'T DUPLICATE MY SURGE PROBLEM. I DEMANDED A TEST DRIVE WITH THE MECHANIC AND WENT TO A SMOOTH PART OF A NEARBY ROAD WHERE HE SAID HE 'COULD FEEL IT SOME BUT IT'S NOT BAD ENOUGH FOR KIA TO FIX IT. LET US KNOW IF IT GETS WORSE'. THE FLIP SIDE OF THIS STATEMENT IS: GEE, TOO BAD YOUR ANTICIPATED NEW CAR JOY ISN'T GOING TO HAPPEN, BUT KIA IS HAPPY WITH IT'S ANTICIPATED PROFIT, AND WON'T ACT ON THIS UNLESS IT GETS WORSE. MULTIPLE ATTEMPTS TO SAY COSTCO GAS IS THE PROBLEM.

Mileage: 1,000

WHEN ACCELERATING FROM STOP (19TH AVE AND VINEYARD) THE CAR WILL HESITATE THEN TAKE OFF AT A FAST RATE OF SPEED. THERE HAS BEEN INSTANCES WHERE THE BRAKE SYSTEM HESITATES TO STOP, ALMOST LIKE A DELAYED REACTION (MOSTLY WHILE TRAVELING ON LOCAL STREETS SUCH AS WEST BOUND BASELINE RD). THE BRAKES SQUILL (ALL THE TIME WHEN BRAKING) SO BAD AND SO LOUD. I FEEL LIKE I'VE BEEN RIPPED OFF ON A CAR THAT'S ALREADY GIVING PROBLEMS LESS THAN SIX MONTHS OF PURCHASE. THE CITY OF ALL INSTANCES IS PHOENIX, AZ.

Mileage: 12,600

THE TRANSMISSION HESITATES WHILE ACCELERATING. ACCELERATION IS VERY SLOW IN EVERY MODE EXCEPT SPORT. THE TRANSMISSION STILL HESITATES. VERY UNSAFE. THIS OCCURS WHEN KIA IS FIRST STARTED OR ACCELERATING AFTER A TURN. IT'S ALSO NOTICEABLE WHEN ACCELERATING WHILE MERGING ONTO THE INTERSTATE.

Mileage: 16,000

LIKE MANY OTHERS, MY 2019 KIA SORENTO V6 AWD STUMBLES, HESITATES AND JERKS WHEN ACCELERATING FROM A STOP. DOES IT MORE PRONOUNCED WHEN THE VEHICLE IS COLD. HAD IT TO THE LOCAL KIA DEALERSHIP AND THEY SAID IT IS A PROBLEM THAT KIA IS AWARE OF AND "THEY" WOULD NOTIFY EFFECTED CUSTOMERS WHEN THEY HAVE A FIX. REALLY! IT HAS BEEN 2 YEARS AND THEY STILL DON'T HAVE A SOLUTION?

Mileage: 20,194

WHEN PULLING OUT ONTO THE ROAD PUSHING ON THE ACCELERATOR THE VEHICLE WONT ACCELERATE ,PUSHING DOWN ON THE ACCELERATOR ANOTHER 1/8 OF AN INCH AND THE VEHICLE WILL TAKE OFF VERY FAST, ALSO IT FEELS LIKE A MISFIRE AT SLOW SPEEDS.IT HAPPENS ALWAYS.

Mileage: 38,000

TRANSMISSION IS GIVING HESITATION FROM 1ST TO 2AND GEAR AND POSSIBLY 3RD.

Mileage: 8,975

STUMBLES HORRIBLY THROUGH THE LOW GEARS DURING ACCELERATION UNTIL HITTING ~45-50MPH ON COLD START-UP (AFTER SITTING SEVERAL HOURS OR OVERNIGHT). AFTER ENGINE WARMUP THE EFFECT BEGINS TO MODERATE, THOUGH IT REMAINS PRESENT AT ALL TIMES. WORSE IN ECO AND COMFORT DRIVE MODES. GOING UP HILL THE CAR ACCELERATES FASTER WHICH LURCHES THE CAR FORWARD AND IS VERY SCARY. SOUNDS LIKE A MISFIRE WHEN I START THE CAR THIS HAPPENS IN THE CITY/TOWN AND SPEEDING UP TO GET ON THE INTERSTATE. *TR

Mileage: 27,895

WE ONLY HAVE ABOUT 14000 MILES ON THE VEHICLE. THE VEHICLE HAS BEEN CHECKED TWICE NOW FOR THE TRANSMISSION HAVING A PROBLEM. YET THE "DEALERSHIP" KEEPS TELLING US THAT IT IS NOT "REPRODUCIBLE" YET THEY "TELL ME THEY RESET THE COMPUTER" EVEN THOUGH IT DID NOT KICK ANY CODES. THE TRANSMISSION - IS VERY SLUGGISH IN GETTING INTO GEAR. (ESPECIALLY IN THE MORNING WARMED UP OR NOT) THE OTHER ISSUE I HAVE TRIED TO ADDRESS WITH KIA IS THE GAP IN THE INTERIOR CARPET OF THE THIRD ROW. THE DEALERSHIPS HIDE IT AND WHEN ADDRESSED WITH KIA THEY TRY TO COVER IT UP. THE CARPET IS GAPPED ON THE FLOOR BOARD. *TR

Mileage: 14,000

WHEN CRUISE CONTROL IS SET OR JUST STARTING THE KIA AND GOING IT WILL WITHOUT WARNING SURGE, JERK, AND JUMP. THE RPM NEEDLE WILL SHOW ACCELERATION FROM 2.5 RPM AND IT JUMPS TO 4.5 RPM AND STAYS THEIR FOR AWHILE BEFORE GOING BACK DOWN TO 2.5 RPM. THIS HAPPENS WITHOUT NOTICE AND NOT ON ANY INCLINE OR DECLINES, IT'S ON STRAIGHT AWAYS. THIS ALSO HAPPENS AT ANY SPEED WHEN THE CRUISE CONTROL IS SET OR WHEN JUST STARTING THE KIA AND GOING. IT'S NOT JUST ON THE HIGHWAY WHEN THIS HAPPENS IT ALSO HAPPENS IN CITY STREETS. IT FIRST ONLY STARTED HAPPENING WHEN IT WAS COLD OUT BUT NOW IT'S HAPPENING EVEN WITH WARMER WEATHER. I'VE TAKEN IT TO KIA OF DULUTH MANY TIMES AND ALWAYS GET TOLD NOTHING IS WRONG OR TO JUST CHANGE THE DRIVE MODE FROM SMART TO ECO BUT IT DOESN'T MAKE A DIFFERENCE AND IT HAS BEEN DOING THIS SINCE I GOT THE KIA WHICH WAS 16 MONTHS AGO. *TR

Mileage: 18,500

OUR 2019 KIA SORENTO LX V6 ENGINE IS SURGING AND HESITATING REALLY BAD. CAR WAS BROUGHT IN FOR SERVICE BUT NOTHING HAS WORKED TO CORRECT THE ISSUE. WHEN PULLING OUT ONTO THE HIGHWAY IT WILL HESITATE AND THEN SURGE SPINNING THE FRONT TIRES, THIS IS VERY SERIOUS SAFETY ISSUE! IT HAS BECOME DANGEROUS FOR US TO EXIT OUR DEVELOPMENT ONTO A BUSY HIGH SPEED THOROUGHFARE! DEALERSHIP INDICATES THIS IS A KNOWN PROBLEM WITH THE SORENTO AND WE SHOULD CONTACT THE MANUFACTURER. WE HAVE DRIVEN OTHER NEW KIA MODELS AND NONE OF THEM HAVE THIS ISSUE. *TR

Mileage: 2,120

PURCHASED VEHICLE NEW WITH 12 MILES ON IT BACK SEPT. 2019. I NOTICED ALMOST IMMEDIATELY THAT IT FEELS LIKE THE CAR IS LURCHING FORWARD, OR SKIPPING LIKE WHEN I ACCELERATE. I TOOK TO DEALERSHIP TO HAVE THEM CHECK IT OUT. BEFORE I COULD GET IT INTO SERVICE DEPT. TECH TOLD ME THAT THEY ALL DO IT. WITH THE NEW SPORT, ECO, COMFORT AND IT IS TRYING TO ADJUST TO YOUR DRIVING HABITS. IT IS STILL DOING IT. THE OTHER DAY, IT LUNGED FORWARD LIKE IT WASN'T GOING TO STOP WHEN I HAD MY FOOT ON BRAKES. I AM TAKING BACK TO DEALERSHIP TO HAVE IT CHECKED OUT AGAIN. WILL POST UPDATE. I PERSONALLY THING KIA NEEDS TO INVESTIGATE PROBLEM.

Mileage: 20

TRANSMISSION HESITATES FROM A STOP AND DURING ACCELERATION AT LOW SPEEDS. CANNOT SEEM TO MAINTAIN CONSISTENT SPEED AND ACCELERATION. DANGEROUS PULLING INTO TRAFFIC WITH A HESITATION. TRANSMISSION FEELS SKITTISH AS IF IT IS JUMPING BETWEEN GEARS UNTIL YOU ARE UP TO SPEED AROUND 50 MILES PER HOUR.

Mileage: 5

[XXX] I HAVE SOME RECORDS FROM (LEV KIA) I AM GOING TO SHARE WITH YOU AS SOON AS I GET THEM TOGETHER, IN THE MEANTIME I AM GOING TO DRIVE THIS 2019 KIA SORENTO AND HOPE ON THE HIGHWAY IT DOES NOT DECIDE TO DOWN SHIFT AT 60 OR 70 MPH LIKE IT WAS DOING, ESPECIALLY IF A LARGE TRACTOR TRAILER IS BEHIND ME. I THINK IT WOULD BE A MESS WHEN THEY FIND OUT THAT A (SERIOUS ELECTRIC PROBLEM THAT THE MANAGER WARREN RIOS AT LEV KIA TOLD ME THAT THE VEHICLE HAS) CAUSED THE TRANSMISSION TO DOWN SHIFT, I WILL SEND THOSE PAPERS SOON. ALSO IF THERE WAS NOTHING WRONG WITH THE TRANSMISSION, WHY DID THEY REPLACE THE FIRST ONE. THEY TOLD ME BECAUSE OF A MOISTURE PROBLEM WAS THE CAUSE OF THE INTERNAL SHIFTING MODULATOR VALVE TO ACT UP, AFTER THE TRANSMISSION WAS REPLACED I HAD THE SAME PROBLEM I CALLED AND WAS TOLD TO BRING IT BACK AND LEAVE IT THEY HAD TO DO A PROGRAM UPDATE FOR THE TRANSMISSION TO CORRECT THE MODULATOR VALVE. HOW DO YOU CORRECT A MOISTURE PROBLEM IN AN INTERNAL MODULATOR VALVE WITH AN UPDATE? WE WILL SEE WHAT YOUR ANSWER TO THIS IS, THERE WERE OTHER PROBLEMS WITH THE #1 E-BRAKE LIGHT COMING ON BY ITSELF #2 THE RIGHT FRONT HEAD LAMP LOWER LAMP GOING OUT 2 TIMES, THEY HAD IT IN THE SHOP FOR THREE DAYS AND WENT THROUGH THE WIRE HARNESS CLEANED ALL THE CONNECTORS TO THE LAMP. I TOLD [XXX] THAT A LOT OF THIS HAPPENED AFTER A HEAVY RAIN STORM THAT SOMETHING WAS GETTING WET AND CAUSING EITHER A SHORT OR A SURGE OR A BAD GROUND CONNECTION, I HAVE PICTURES OF THE E-BRAKE LIGHT BEING ON AND THE HEADLAMP LOWER LIGHT OUT ONLY ON THE RIGHT SIDE. THAT'S IT FOR NOW I WILL SENT THE PAPER WORK SOON. I AM ALSO SENDING A COPY OF THIS NOTE TO THE ATTORNEY GENERAL'S OFFICE AND TO KIA CORPORATE HEADQUARTERS, AND THE BETTER BUSINESS BUREAU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 7,000

I SENT THIS TO [XXX]<[XXX]> I HAVE SOME RECORDS FROM (LEV KIA) I AM GOING TO SHARE WITH YOU AS SOON AS I GET THEM TOGETHER, IN THE MEANTIME I AM GOING TO DRIVE THIS 2019 KIA SORENTO AND HOPE ON THE HIGHWAY IT DOES NOT DECIDE TO DOWN SHIFT AT 60 OR 70 MPH LIKE IT WAS DOING, ESPECIALLY IF A LARGE TRACTOR TRAILER IS BEHIND ME. I THINK IT WOULD BE A MESS WHEN THEY FIND OUT THAT A (SERIOUS ELECTRIC PROBLEM THAT THE MANAGER [XXX] AT LEV KIA TOLD ME THAT THE VEHICLE HAS) CAUSED THE TRANSMISSION TO DOWN SHIFT, I WILL SEND THOSE PAPERS SOON. ALSO IF THERE WAS NOTHING WRONG WITH THE TRANSMISSION, WHY DID THEY REPLACE THE FIRST ONE. THEY TOLD ME BECAUSE OF A MOISTURE PROBLEM WAS THE CAUSE OF THE INTERNAL SHIFTING MODULATOR VALVE TO ACT UP, AFTER THE TRANSMISSION WAS REPLACED I HAD THE SAME PROBLEM I CALLED AND WAS TOLD TO BRING IT BACK AND LEAVE IT THEY HAD TO DO A PROGRAM UPDATE FOR THE TRANSMISSION TO CORRECT THE MODULATOR VALVE. HOW DO YOU CORRECT A MOISTURE PROBLEM IN AN INTERNAL MODULATOR VALVE WITH AN UPDATE? WE WILL SEE WHAT YOUR ANSWER TO THIS IS, THERE WERE OTHER PROBLEMS WITH THE #1 E-BRAKE LIGHT COMING ON BY ITSELF #2 THE RIGHT FRONT HEAD LAMP LOWER LAMP GOING OUT 2 TIMES, THEY HAD IT IN THE SHOP FOR THREE DAYS AND WENT THROUGH THE WIRE HARNESS CLEANED ALL THE CONNECTORS TO THE LAMP. I TOLD WARREN RIOS THAT A LOT OF THIS HAPPENED AFTER A HEAVY RAIN STORM THAT SOMETHING WAS GETTING WET AND CAUSING EITHER A SHORT OR A SURGE OR A BAD GROUND CONNECTION, I HAVE PICTURES OF THE E-BRAKE LIGHT BEING ON AND THE HEADLAMP LOWER LIGHT OUT ONLY ON THE RIGHT SIDE. THAT'S IT FOR NOW I WILL SENT THE PAPER WORK SOON. I AM ALSO SENDING A COPY OF THIS NOTE TO THE ATTORNEY GENERAL'S OFFICE AND TO KIA CORPORATE HEADQUARTERS, AND THE BETTER BUSINESS BUREAU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 11,000

I NOTICED AN ENGINE/ TRANSMISSION HESITATION PROBLEM. I CURRENTLY HAVE 6500 MILES ON MY 2019 SORENTO EX V6 AWD.. WHEN I TOOK IT TO THE DEALER FOR AN OIL CHANGE I TOLD THEM ABOUT THE HESITATION ESPECIALLY IN ECO AND SMART MODES. SOMETIMES IT HESITATES INITIALLY FROM A STOPPED POSITION BUT THE REAL CONCERN IT HESITATES AFTER YOU PULL INTO AN INTERSECTION WHICH IS VERY DANGEROUS BECAUSE IT PREVENTS YOU FROM DRIVING AWAY FROM ONCOMING TRAFFIC. THIS IS A HUGE SAFETY PROBLEM. I MENTIONED THIS TO TWO KIA EMPLOYEES AND THEY SAID THAT THEY HAD THE SAME PROBLEM WITH THEIR KIA VEHICLES. THE SERVICE DEPARTMENT SAID THEY CHECKED MY VEHICLE AND DID NOT FIND A PROBLEM BUT THE 'RESET' THE TRANSMISSION COMPUTER. IT DID NOT FIX THE PROBLEM. THERE ARE TWO OTHER SIMILAR COMPLAINTS LISTED ON THIS SITE AND MANY REPORTS OF THIS ON THE KIA SORENTO FORUM. THIS PROBLEM IS WELL DOCUMENTED.

Mileage: 1,500

MY 2019 V6 KIA SORENTO STUMBLES AND HESITATES UNDER PART THROTTLE, LOW RPM, ACCELERATION REGARDLESS OF SPEED. IT'S MORE NOTICEABLE IN CITY DRIVING, BUT IS PRESENT WHEN TRAVELING ON THE HIGHWAY. KEEPING THE TRANSMISSION IN 'SPORT' MODE REDUCES THE SEVERITY, BUT DOES NOT ELIMINATE IT. WHEN I PLACE THE GEAR SELECTOR IN MANUAL MODE, AND LOCK IN A HIGHER (NUMERICALLY) GEAR, I CAN DUPLICATE THE HESITATION. I HAD MY DEALERSHIP REFLASH THE LOGIC CONTROLLING THE TRANSMISSION, PER A TSB, BUT THAT ONLY PARTIALLY ADDRESSED THE ISSUE SO IT MAY BE A COMBINATION OF FUEL DELIVERY/AUTOMATIC GEAR SELECTION. I BELIEVE IT'S MORE OF A FUEL DELIVERY PROBLEM, THOUGH. SOMETIMES THE HESITATION IS SUCH THAT IT PREVENTS PROMPT ACCELERATION, POSING A SAFETY CONCERN. I'VE USED VARIOUS FUEL SYSTEM CLEANERS DESIGNED FOR GDI ENGINES WITH LIMITED SUCCESS. MY VEHICLE HAS 13K MILES ON IT, AND IT HAS PERFORMED IN THIS MANNER SINCEI BOUGHT IT APX. 2K MILES, AND TWO MONTHS, AGO.

Mileage: 13,000

PURCHASED NEW 2/22/19. REPORTED ACCELERATION HESITATION PROBLEM TO THE DEALER THE NEXT DAY. SINCE THEN IT HAS BEEN IN THE DEALERS SHOP OVER 30 DAYS. CONSISTENTLY HESITATION AND STUMBLES ON ACCELERATION. KIA MOTOR CO, HAS DENIED THEIR IS AN ISSUE AND VEHICLE IS RUNNING PROPERLY ACCORDING TO DESIGN. KIA ENGINEERS AGREED THERE WAS AN ISSUE WITH MY CAR BUT NO FIX AVAILABLE. I DROVE 3 DIFFERENT BRAND NEW SORENTO'S WITH EXACT DRIVETRAIN AND THEY ALL PERFORMED EXACTLY AS MY CAR. ALMOST GOT RUN OVER LAST WEEK TRYING TO ACCELERATE ON AN INTERSTATE ON RAMP.

Mileage: 25

TRANSMISSION STUMBLES / HESITATES WHEN ACCELERATING UP HILL OR ON LEVEL SURFACE AT LOW SPEEDS. VEHICLE BRIEFLY AND REPEATEDLY LURCHES UNDER ACCELERATION AS IF DRIVING ON PATCHY ICE-COVERED ROAD SURFACE. NOTICEABLE TO DRIVER AND PASSENGERS. WORST IN COMFORT, SMART AND ECO MODES. NOT AS PRONOUNCED, BUT STILL PRESENT IN SPORT MODE. MOST NOTICEABLE WHEN DRIVING SHORTLY AFTER START-UP. LESS NOTICEABLE AFTER 10-15 MINUTES DRIVING.

Mileage: 100

MY 2019 KIA SORENTO HAS HESITATIONS WHILE RAMPING UP IN SPEED. TOLD DEALERSHIP ABOUT THIS AFTER THE 1ST WEEK OF OWNERSHIP. TOLD IT WAS NOTHING SINCE IT DIDN'T SHOW UP IN SPORT MODE. I'M SEEING IN FORUMS THAT THIS IS A PROBLEM WITH THE 8 SPEED TRANS. DROPPING OFF TO DEALERSHIP TODAY FOR THEM TO LOOK AT IT AGAIN.

Mileage: 78

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

Mileage: 675