2020 KIA SORENTO Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harne...
To Whom It May Concern, I had a horrible experience with my 2020 Kia Sorento and I can't seem to get anyone to respond to me. This very upsetting. My VIN number is [XXX] , my vehicle only had 75,000 miles on it. I kept up with all maintenance, oil changes, checking oil on a regular basis, checking a...
To Whom It May Concern, I had a horrible experience with my 2020 Kia Sorento and I can't seem to get anyone to respond to me. This very upsetting. My VIN number is [XXX] , my vehicle only had 75,000 miles on it. I kept up with all maintenance, oil changes, checking oil on a regular basis, checking a...
To Whom It May Concern, I had a horrible experience with my 2020 Kia Sorento and I can't seem to get anyone to respond to me. This very upsetting. My VIN number is [XXX] , my vehicle only had 75,000 miles on it. I kept up with all maintenance, oil changes, checking oil on a regular basis, checking a...
Car is in shop 3rd time 2020 sorento with 2.4l thete ii gdi engine. In May e went in p1326 code of death, knocking and blinking light. They put a band aid on. Back in September more issues, oil gasket valve cover and 4 spark plugs. Another bandaid, westarted seeing oil, I thought we were nuts bec...
Car is in shop 3rd time 2020 sorento with 2.4l thete ii gdi engine. In May e went in p1326 code of death, knocking and blinking light. They put a band aid on. Back in September more issues, oil gasket valve cover and 4 spark plugs. Another bandaid, westarted seeing oil, I thought we were nuts bec...
I wanted to add to a previous claim I had already submitted, I found an item that had fallen out of my engine, I don't know if I can submit a picture on here but I will try.
I wanted to add to a previous claim I had already submitted, I found an item that had fallen out of my engine, I don't know if I can submit a picture on here but I will try.
I wanted to add to a previous claim I had already submitted, I found an item that had fallen out of my engine, I don't know if I can submit a picture on here but I will try.
I have placed below what I have sent to Kia company.
I have placed below what I have sent to Kia company.
I have placed below what I have sent to Kia company.
I was driving my vehicle and all the sudden all the lights on my dashboard came on, I am going to try and remember exactly which ones came on. The engine malfunction light, the ABS light, the battery light, the EPS light, the oil light, there were more lights that came on but I don't know the exact ...
The contact owns a 2020 Kia Sorento. The contact stated that while the vehicle was parked, the contact noticed a small oil leak on the ground underneath the vehicle. The contact checked the oil level and added a quart of oil to the engine. The vehicle was driven approximately 50 miles. The contact p...
Mileage: 151,025
the car the engine wast the oil in 1 week that every weeks it has problem in the ring of the engine , we just buy the car they tell us it has it had guarantee talking to the bank and the where I buy the car it don't show . it has a bad smell of wet and burnt oil ..
the car the engine wast the oil in 1 week that every weeks it has problem in the ring of the engine , we just buy the car they tell us it has it had guarantee talking to the bank and the where I buy the car it don't show . it has a bad smell of wet and burnt oil ..
the car the engine wast the oil in 1 week that every weeks it has problem in the ring of the engine , we just buy the car they tell us it has it had guarantee talking to the bank and the where I buy the car it don't show . it has a bad smell of wet and burnt oil ..
The contact owns a 2020 Kia Sorento. The contact stated that for approximately a month, while driving at various speeds, the vehicle started jerking abnormally. The contact stated that the jerking stopped while accelerating. The vehicle was taken to a dealer, and the vehicle was not diagnosed; howev...
Mileage: 97,085
My car is burning excessive amounts of oil with no leak
The contact owns a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the headlights became inoperable. The blinkers and the radio were inoperable for several seconds before returning to normal function. The contact stated that the failure had occurred several times whi...
The contact owns a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the headlights became inoperable. The blinkers and the radio were inoperable for several seconds before returning to normal function. The contact stated that the failure had occurred several times whi...
My headlights went out completely and without warning on a dark highway. No brights or even the orange running lights. Not even the front hazard lights would go on. There was no warning until after they went out. I pulled over as best I could but there was very little shoulder and semi trucks speedi...
My headlights went out completely and without warning on a dark highway. No brights or even the orange running lights. Not even the front hazard lights would go on. There was no warning until after they went out. I pulled over as best I could but there was very little shoulder and semi trucks speedi...
Burning oil at dangerous rates. No leak yet having to refill oil weekly. Burning at a rate of 2q per 1k miles. Car currently has 95k miles and has had regular oil maintenance until this issue began a few months ago. This is a frequent issue with the 2020 Sorrento.
The engine is consuming oil at a rapid rate that could be potentially dangerous. This is happening to other people with the same make and model as well.
The contact owns a 2020 Kia Sorento. The contact stated that while driving on several occasions at various speeds, the vehicle consumed an excessive amount of engine oil. The contact stated that on several occasions, there was no oil or low oil in the oil pan. The contact stated that oil needed to b...
Mileage: 100,000
Vehicle Information: Make: Kia Model: Sorento Year: 2020 VIN: [XXX] Mileage: ~80,000 miles Complaint Summary: I am filing a complaint regarding excessive engine oil consumption in my 2020 Kia Sorento. The vehicle burns oil between regular oil changes, requiring frequent top-ups. There are no ...
My engine has started to burn excessive amounts of oil causing the oil light to flash. I took the car to the dealership and was told that it is a known defect in the engine and that if the car has over 100,000 miles they would recommend getting rid of the car because it could not be fixed and did no...
My 2020 Sorento has ALWAYS had regular maintenance , very well taken care of. Started using oil around 80,000 miles, around 98,500 it misfired while driving to work and we were told it was the coil pack and spark plugs needing changed. Ran good for 3 1/2 weeks and we had to change another spark plug...
The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 30 MPH, the contact attempted to use the horn, but the horn failed to operate. The vehicle was taken to the dealer, who replaced the horn. Approximately a week later, while attempting to use the horn, the failur...
Mileage: 71,188
Kia Sorento has a well documented engine failure. The issue starts with the vehicle consuming engine oil. Subsequently the connecting rod bearings fail resulting in severe engine failure. This happens even with regular oil change maintenance. I experienced that with this vehicle. Kia was contac...
Kia Sorento has a well documented engine failure. The issue starts with the vehicle consuming engine oil. Subsequently the connecting rod bearings fail resulting in severe engine failure. This happens even with regular oil change maintenance. I experienced that with this vehicle. Kia was contac...
I REALLY DONT REMEMBER THE DRIVER IMPACTED THE FRONT DOOR AREA OF MY VEHICLE.
I REALLY DONT REMEMBER THE DRIVER IMPACTED THE FRONT DOOR AREA OF MY VEHICLE.
I REALLY DONT REMEMBER THE DRIVER IMPACTED THE FRONT DOOR AREA OF MY VEHICLE.
Oil consumption issues started around 60k miles took to dealer for consumption test failed it, they decarbonized my piston rings. I returned around 85k miles with the same complaint for oil consumption the dealer did the test I returned they said I passed. I am constantly having to put oil in my veh...
The engine oil level drops from "Full" to "Low" after driving approximately 2,000 miles. I have visited three different auto repair shops, including an official Kia service center, but none of them could explain the reason for the oil loss. They all acknowledged the issue but said they don't know wh...
My 2020 Kia Sorento engine light came on and not able to accelerate more than 40 mph. The code when I went to an auto repair shop says knock signal range/ performance. I had it reset by the mechanic and the engine light still on. The engine is also eating through oil very fast. We have to fill the c...
My 2020 Kia Sorento engine light came on and not able to accelerate more than 40 mph. The code when I went to an auto repair shop says knock signal range/ performance. I had it reset by the mechanic and the engine light still on. The engine is also eating through oil very fast. We have to fill the c...
My 2020 Kia Sorento engine light came on and not able to accelerate more than 40 mph. The code when I went to an auto repair shop says knock signal range/ performance. I had it reset by the mechanic and the engine light still on. The engine is also eating through oil very fast. We have to fill the c...
I wasn't in a car accident or anything but my engine is burning oil more then it should like I have to add oil (1 1/2 quarts of oil) every week to my engine and most times when i am driving my car I smell burning oil like its burning inside of the car somewhere and I think that my car is about to ca...
The contact owns a 2020 Kia Sorento. The contact stated while driving at approximately 55 MPH, there was white smoke coming from under the hood. The contact stopped the vehicle on the side of the highway. The contact had recently had an oil change completed at an independent oil replacement shop. Th...
Mileage: 150,000
The Kia was using to much oil, the engine light came on and it’s the cam shaft sensor…just got it replace but still doing the same thing as the RPM’s is fluctuating …
The Kia was using to much oil, the engine light came on and it’s the cam shaft sensor…just got it replace but still doing the same thing as the RPM’s is fluctuating …
Driving down the highway normal conditions at 60 mph and sunroof exploded out. Very loud noise and pulled off of highway . Found sunroof was shattered. no cars were around at the time and nothing hit the roof to cause it .
Engine was in limp mode after having the KBS software earlier this year installed. Engine is currently at 115,000 miles, oil has been changed consistently. The engine has been consuming the oil and burning it fast, where I need to add oil constantly.
I am currently making very expensive car payments for this car and was not informed this car was on recall. I pay 375 every other week. And I have been having electricitial issues. I was seeing about some short of reimbursement.
I am currently making very expensive car payments for this car and was not informed this car was on recall. I pay 375 every other week. And I have been having electricitial issues. I was seeing about some short of reimbursement.
I am currently making very expensive car payments for this car and was not informed this car was on recall. I pay 375 every other week. And I have been having electricitial issues. I was seeing about some short of reimbursement.
I have 105k miles on the vehicle. My vehicle is burning oil between oil changes, so much so that there is no oil on the dip stick. There is a recall for kia engine's doing this but mine is not listed. I owe 3500 dollars for payoff and am now faced with buying a new vehicle or replacing the engine my...
Complete engine failure while traveling on the highway with no warning. No check engine lights came on. Engine started knocking and would turn off when traffic came to a stop. As I was in a construction zone, I had no safe space to pull over. Car ran this way for about 10 minutes until I could safel...
What component or system failed or malfunctioned, and is it available for inspection upon request?-- Engine, yes it is How was your safety or the safety of others put at risk?-- the car will begin to sputter and will even randomly turn off Has the problem been reproduced or confirmed by a dealer or ...
The contact owned a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed smoke coming from the vehicle. The contact stated the fuse box located on the driver's side had caught on fire. The vehicle was extinguished by the Fire Department. A fire report ...
Mileage: 130,000
The contact owned a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed smoke coming from the vehicle. The contact stated the fuse box located on the driver's side had caught on fire. The vehicle was extinguished by the Fire Department. A fire report ...
Mileage: 130,000
What component or system failed or malfunctioned, and is it available for inspection upon request?- MY CAR IS BURNING OIL AT A RATE OF AT LEAST 1 QT PER 1K MILES How was your safety or the safety of others put at risk?- DRIVING A CAR WITH INSUFFICIENT OIL COULD LEAD TO ENGINE FAILURE OR FIRE. I DRIV...
According to the dealership diagnostic assessment, the engine has two holes in the block as a result of connecting rod bearing failure. My Kia Sorento engine is a V6. This is a known issue in the Kia Sorento 2.4L for which a recall/extended warranty was granted. The Kia tech service line is denying ...
Blown headgasket coolant leak in engine
I was at a stop sign waiting for my turn to go and I got hit from behind
I was at a stop sign waiting for my turn to go and I got hit from behind
As I was driving down the street it sound like I ran over something but it was actually my engine failing, then caught on fire. I was able to pull over and used water bottles to let out the fire. My vehicle had to be towed to the repair shop because the engine wasn't able to restart.
My sorento was making a propellor type sound when driving up an incline. There were no lights on my dashboard. I took it to a Kia dealership as it is under warranty. They said my oil pan had gone bad and needed a new engine. Warranty company denied due to low oil, and ignored the metal shavings in t...
[XXX] while driving down the highway the vehicle started to stall and shake significantly, while exiting the highway then and only then did a check engine light and oil pressure light. The safety of myself as well as my husband and 4 kids was put at risk b y the fact that it was during the solar ec...
The contact owns a 2020 Kia Sorento. The contact stated while driving at an undisclosed speed, the contact heard a loud knocking sound before the engine seized. The vehicle was started; however, the vehicle failed to respond as intended. The vehicle was towed to the dealer where it was diagnosed wit...
Mileage: 89,000
1) The headlights went out along with the rear taillights. 2) Could have caused a crash. 3) No. 4)No. 5) No. Someone had to tell me the break lights were out and then we noticed that the headlights were also out as well. We notified the kia dealership of the problems and were told that a diagnostic ...
All of the adas not working. The wheel sensor right rear quit working and causes all the advanced safety systems to quit working. Had the left rear sensor to go out this year. I am [XXX] and do not feel safe driving without these safety systems working. No urgency to fix the issue. Vehicle under ...
All of the adas not working. The wheel sensor right rear quit working and causes all the advanced safety systems to quit working. Had the left rear sensor to go out this year. I am [XXX] and do not feel safe driving without these safety systems working. No urgency to fix the issue. Vehicle under ...
All of the adas not working. The wheel sensor right rear quit working and causes all the advanced safety systems to quit working. Had the left rear sensor to go out this year. I am [XXX] and do not feel safe driving without these safety systems working. No urgency to fix the issue. Vehicle under ...
I was informed at routine maintenance that engine was burning oil. This was an issue since I purchased vehicle at 16k miles. Shortly after 80,000 engine spontaneous started knocking. I had it towed to the dealership that confirmed it was a spontaneous engine failure.
We bought a brand new 2020 Kia Sorento on [XXX]. A little after a year we started to notice noises from the wheel hubs. Kia has replaced the tires thinking that was the problem, but it failed to be fixed. We have replaced Rotors, wheels, hubs and bearings but the problem persists. The last facility ...
On 11/19/2024 I was driving when my Kia begin to sputter and lose power, and the check engine light came on. I was on an interstate so I exited and pulled over, after paying 400.00 in tow fees it was determined my engine had failed with only 126,291 miles. I never had any indication of problems with...
I have noticed at around 36,000 miles excessive oil consumption and knocking sound in the engine.I know the have this problem with older models, but you get the push around from dealership and Kia corporate. Thanks
The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 53- 55 MPH, the contact suddenly noticed that their surrounding drivers were honking for her attention. Eventually, another nearby driver notified the contact by pointing down and yelling out "fire". The vehicle...
Mileage: 58,325
Two weeks ago the engine started to consume oil excessively. I had to add 1/2 quart of oil, just to have it above the low level. Last week I added 1/2 quart oil, after driving in the city a few hundred miles. There were no visible oil leaks noticed by the dealership's technician. The SUV has onl...
The engine light consistently comes on and off. When you go to diagnose problem it would read- because the engine light would stay on. Two mechanics looked at it, and are saying it’s a failing fuel pump. And it’s not working correctly. The car just shut off and stopped working while exiting a ...
The engine light consistently comes on and off. When you go to diagnose problem it would read- because the engine light would stay on. Two mechanics looked at it, and are saying it’s a failing fuel pump. And it’s not working correctly. The car just shut off and stopped working while exiting a ...
I was on the freeway and I needed to accelerate to get over and I pushed on the gas and the car would not accelerate at all I could not get the vehicle to speed up it was stuck at 40 I had gotten the gas pedal to the ground and no acceleration the RPM were jumping up but the miles per hour were not ...
Brought the car in April 1st for oil consumption, was told to bring it back at 1000miles for oil consumption test. Drive the car for 700 miles and it started to sputter while driving on expressway. Car died and was smoking. Checked oil level and it was at L on dipstick. Kia is saying it is the fuel ...
Brought the car in April 1st for oil consumption, was told to bring it back at 1000miles for oil consumption test. Drive the car for 700 miles and it started to sputter while driving on expressway. Car died and was smoking. Checked oil level and it was at L on dipstick. Kia is saying it is the fuel ...
While driving down the road my 2020 Kia Sorento died in traffic leaving me sitting in a stalled vehicle while traffic resumed around me. I had my vehicle towed to our local Kia Dealership and they told me that the engine was seized
Hi, Please this Kia Sorento 2020 LX model of mine has a problem with glow relay. I just saw my check engine light on my dashboard when my mechanic checked for me it was confirmed with the OBD equipment to be a glow relay causing that. i have used my vehicle for only 2 years after purchase. Kindly re...
MY STEERING WHEEL IS MAKING LOUD CLUNK NOISES AND THE STEERING WHEEL IS SHAKING I AM UNABLE TO DRIVE MORE THEN 20 MILES PER HOUR AND IT FEELS VERY UNSAFE
My vehicle developed an unexpected oil leak, when the oil plug worked itself loose, and then fell out, resulting in a catastrophic engine failure (and subsequent $11,000 engine replacement). Upon taking it to a nearby mechanic, he discovered the plug sitting in the splash shield. The sudden loss of...
While driving my 2020 Kia Sorrento at low speeds, my brakes will lock up on me, and it sounds like metal to metal. Rubbing, I was almost rear, ended because of it. It feels like a very hard grab. This is happened quite a few times and I am a commuter so it’s very scary not knowing when this is goi...
The vehicle was not even 3.5 years old, it had been serviced in February 2023 and there was no warning before the fire began. The vehicle stopped accelerating and I immediately pulled over. The fire began as soon as I stopped the car and the vehicle was engulfed within minutes. My daughter and I wer...
The vehicle was not even 3.5 years old, it had been serviced in February 2023 and there was no warning before the fire began. The vehicle stopped accelerating and I immediately pulled over. The fire began as soon as I stopped the car and the vehicle was engulfed within minutes. My daughter and I wer...
While driving on a paved highway, very light traffic in the early afternoon at approximately 65 miles per hour the sunroof on my vehicle suddenly and violently exploded spraying shards of glass everywhere. The "explosion" caused me to veer from the roadway and momentarily lose control of the vehicle...
The engine overheated passed the point that the radiator could keep it cool and cause the radiator to crack and explode
The engine overheated passed the point that the radiator could keep it cool and cause the radiator to crack and explode
While driving on freeway, approximately 70mph, on my way to work, I all of a sudden without warning was unable to control my vehicle with the steering wheel. Somehow I seemed to have lost control of the steering wheel and the vehicle spun around. I could have collided with another vehicle or could h...
While driving on freeway, approximately 70mph, on my way to work, I all of a sudden without warning was unable to control my vehicle with the steering wheel. Somehow I seemed to have lost control of the steering wheel and the vehicle spun around. I could have collided with another vehicle or could h...
While driving on freeway, approximately 70mph, on my way to work, I all of a sudden without warning was unable to control my vehicle with the steering wheel. Somehow I seemed to have lost control of the steering wheel and the vehicle spun around. I could have collided with another vehicle or could h...
Burning oil and no warning lights come on for low oil, had the car looked at and was told that there are no leaks. Mechanic also told me that it is the piston rings and that he has had other customers with the same experience and was told that kia is honoring the engine warranty even though the car ...
Engine light came on flashing and vehicle losing power. Took to Kia Dealership and told there was a rod bearing malfunction.
While adding the anti theft software to our 2020 sorento they short circuited the BLM which is the brain box for the vehicle. They have had the car for 4 weeks now and they say the have the part on order but they do not know when the part will be sent. In the mean while they are making us pay for a ...
While adding the anti theft software to our 2020 sorento they short circuited the BLM which is the brain box for the vehicle. They have had the car for 4 weeks now and they say the have the part on order but they do not know when the part will be sent. In the mean while they are making us pay for a ...
I had my recalls on my vehicle completed by a kia dealership and need that to reflect in your system for my vin so I can ship my vehicle due to military permanent change of duty station orders. I will be shipping my vehicle on 31 May 2023 and need this resolved prior to doing so. Please assist ASAP....
This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I ...
This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I ...
This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I ...
The contact owns a 2020 Kia Sorento. The contact stated that on multiple occasions while driving at various speeds, there was an abnormal burning odor inside the cabin of the vehicle. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches), however, the part to do the...
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufa...
The contact had rented a 2020 Kia Sorento. The contact stated that while driving approximately 65 MPH, both the front passenger and rear passenger's side windows exploded. The contact stated that there was no external cause to the failure. There were no warning lights illuminated. The dealer and the...
Mileage: 4,357
The contact had rented a 2020 Kia Sorento. The contact stated that while driving approximately 65 MPH, both the front passenger and rear passenger's side windows exploded. The contact stated that there was no external cause to the failure. There were no warning lights illuminated. The dealer and the...
Mileage: 4,357
The contact owns a 2020 Kia Sorento. The contact stated that he recently purchased the vehicle and was made aware of NHTSA Campaign Number: 22V703000 (Trailer Hitches) upon purchase. The contact stated that the dealer provided the recall information however, the dealer did not inform the owner of wh...
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t...
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d...
No remedy to fix in over three months. Told not to drive car if installed
The forward collision warning system went off and instantly brought my vehicle to a stop in the middle of the interstate and traffic, causing me to be rear-ended. I was at least one car length if not more behind the person ahead of me.
The forward collision warning system went off and instantly brought my vehicle to a stop in the middle of the interstate and traffic, causing me to be rear-ended. I was at least one car length if not more behind the person ahead of me.
The forward collision warning system went off and instantly brought my vehicle to a stop in the middle of the interstate and traffic, causing me to be rear-ended. I was at least one car length if not more behind the person ahead of me.
Made a right turn wasn't going over 20mph wheel locked system went dead hit a parked car and my car flipped don't know why
Made a right turn wasn't going over 20mph wheel locked system went dead hit a parked car and my car flipped don't know why
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The c...
Mileage: 50,000
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The c...
Mileage: 50,000
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t...
There already is a recall for my problem, NHTSA Recall #22V703, but Kia has refused to honor the recall after my vehicle electrical wires started burning, exactly as warned in the Recall. Kia asserts that the trailer hitch and wiring was not installed by Kia, but in fact it was installed by a Kia De...
Friday 12/16 car was being driven at 55 MPH on a rural road with no traffic around it when the Panoramic Sunroof exploded. Very loud boom and my wife thought she had a blow out. Immediately pulled over to check the vehicle. No tire or body damage was found until she looked on top of the vehicle. ...
The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufac...
The contact owned a 2020 Kia Sorento. The contact stated that while the vehicle was parked, her daughter saw smoke coming out of the vehicle. The contact stated that as she opened the vehicle, she saw flames on the front side of the vehicle. The contact was able to extinguish the fire with the assis...
Mileage: 26,000
My problem is the "Emergency" key on the key fob. I've never had the problems with other fobs that I've had with this one. The other day I was in a food store and had my keys in my jacket pocket and I must have leaned forward and all of a sudden my horn started blowing fiercely. I heard it when i...
Driving back from vacation from California to Texas we smelled smoke and then within minutes of trying to pull over from highway the car was on fire. Got burt on my face and hand,second degree burn. CW
Unknown. There is a rattling noise coming from behind the steering wheel. I have it on video on 2 different occasions. I took my vehicle to a Kia dealer and had it looked at they cannot figure out the issue or hear it. It comes and goes and happens when I accelerate. I spoke to Kia customer service ...
Unknown. There is a rattling noise coming from behind the steering wheel. I have it on video on 2 different occasions. I took my vehicle to a Kia dealer and had it looked at they cannot figure out the issue or hear it. It comes and goes and happens when I accelerate. I spoke to Kia customer service ...
The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 65-70 mph when another vehicle swerved in front causing them to rear-end the vehicle in front. The air bags did not deploy. The contact's vehicle, as well as, the other vehicle had been damaged. The contact sust...
Mileage: 37,000
MY DAUGHTER'S FATHER WAS INVOLVED IN A CAR ACCIDENT ON 12/17/2020, HIS VEHICLE FULLY ENGULFED RESULTING IN HIS DEATH
Here’s the deal, what I would is for the dealership to accept a fair trade of equal monthly payments on a new Kia Sorento 2022. So here’s the deal I have a 2020 Kia Sorento LX looking to do a even trade for a 2022 Kia Sorento, same monthly payments of 540. I’ve filed a complaint with corporate...
Here’s the deal, what I would is for the dealership to accept a fair trade of equal monthly payments on a new Kia Sorento 2022. So here’s the deal I have a 2020 Kia Sorento LX looking to do a even trade for a 2022 Kia Sorento, same monthly payments of 540. I’ve filed a complaint with corporate...
Was approaching a light at 40 mph when light turned green. Road was slightly wet. Applied break and it would not engage. Went thru red light and fortunately no car had started thru intersection. Pumped breaks snd they finally engaged but engine was not steady. Kind of up and down on speed 1/8/2022 a...
I was driving on the highway at 65 mph with other flow of triffid. As I was crested a hill, I had notice ahead there was emergency vehicles ahead about half-three quarter mile and I had let go of the accelerator. By the time I had looked down in front of me there was a vehicle that appeared to not h...
The moon roof is not closing. When trying to close it, it makes clicking noises and goes slow to close but then just goes half way of less and opens all the way up. The inside cover is the only thing that closes. I’ve checked to see if any debris is stuck but nothing is there and I cannot close th...
I was driving on my way to work and suddenly I heard a Boom and the car turn off, all the warning signs came on, no power steering while I’m driving at 45 mph. Few seconds later the car turns on by itself. All this while I was driving. I was so scared. There was other vehicles around me, I was afr...
MY CAR STALLED AS I STARTED TO DRIVE. AS I STARTED TO PARK AGAIN IT SHUT DOWN. I WAITED A FEW MINUTES AND IT STARTED AGAIN. MY INTENTION IS TO GET IT TO THE DEALERSHIP ASAP.
Mileage: 17,500
MY CAR STALLED AS I STARTED TO DRIVE. AS I STARTED TO PARK AGAIN IT SHUT DOWN. I WAITED A FEW MINUTES AND IT STARTED AGAIN. MY INTENTION IS TO GET IT TO THE DEALERSHIP ASAP.
Mileage: 17,500
MY CAR STALLED AS I STARTED TO DRIVE. AS I STARTED TO PARK AGAIN IT SHUT DOWN. I WAITED A FEW MINUTES AND IT STARTED AGAIN. MY INTENTION IS TO GET IT TO THE DEALERSHIP ASAP.
Mileage: 17,500
I BOUGHT A BRAND NEW KIA SORENTO. AFTER ABOUT 7000 MILES I NOTICED CHUNKS OF RUBBER MISSING FROM MY TIRES. I CALLED KHUMO THEY TOLD ME TO TAKE IT TO KIA. I TOOK IT TO MY DEALER AND THEY DID NOTHING. NOW I HAVE 20000 MILES ON MY VEHICLE AND THE SAME TIRES ARE CUPPING. THIS IS GOING TO END UP WITH SOM...
Mileage: 7,000
I BOUGHT A BRAND NEW KIA SORENTO. AFTER ABOUT 7000 MILES I NOTICED CHUNKS OF RUBBER MISSING FROM MY TIRES. I CALLED KHUMO THEY TOLD ME TO TAKE IT TO KIA. I TOOK IT TO MY DEALER AND THEY DID NOTHING. NOW I HAVE 20000 MILES ON MY VEHICLE AND THE SAME TIRES ARE CUPPING. THIS IS GOING TO END UP WITH SOM...
Mileage: 7,000
TL* THE CONTACT OWNS A 2020 KIA SORENTO. THE CONTACT STATED THAT THE TRIM PIECE LOCATED UNDER THE WINDSHIELD REFLECTED A DISTRACTING GLARE FROM THE VENTS ONTO THE WINDSHIELD. THE CONTACT STATED THAT THE REFLECTION OBSTRUCTED HIS VISION WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT ...
VEHICLE STOPPED IN FRONT OF US ON A STATE HIGHWAY. I SLAMMED ON THE BRAKES. THE CAR FAILED TO STOP WITHIN REASONABLE DISTANCE AND PULLED HARD TO THE LEFT. CAUSING US TO STRIKE A CONCRETE WALL DESTROYING THE CAR AND MASONRY WALL. THREE OCCUPANTS SUSTAINED MINOR IMJURIES. BRAKES ALWAYS FELT WEAK BUT ...
Mileage: 12,000
RIGHT REAR PASSENGER WINDOW CATASTROPHICALLY EXPLODED. RESIDENTIAL STREET APPROX 10MPH. BREAKING FOR STOP SIGN. TEMPERATURE 63F. OVERCAST. WINDS RELATIVELY HIGH(APPROX 20+ MPH). NO SIGN OF IMPACT. IVE HAD THE VEHICLE 7 MONTHS. COULD HAVE CAUSE OPTICAL INJURY IF A SMALL PASSENGER OR CHILD SEAT WAS...
Mileage: 5,073
I HAVE A 2020 SORENTO THAT HAS ~9,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE OVERHEAT CHIME STARTED GOING OFF AND THE TEMPERATURE GAUGE WENT HOT. I PULLED OVER AND CALLED FOR HELP, THEN TRIED TO GO A SMIDGE FURTHER UP THE ROAD. WITHIN 200 YARDS IT CHIMED AGAIN AND THE TEMP WENT...
Mileage: 9,000
I HAVE A 2020 SORENTO THAT HAS ~9,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE OVERHEAT CHIME STARTED GOING OFF AND THE TEMPERATURE GAUGE WENT HOT. I PULLED OVER AND CALLED FOR HELP, THEN TRIED TO GO A SMIDGE FURTHER UP THE ROAD. WITHIN 200 YARDS IT CHIMED AGAIN AND THE TEMP WENT...
Mileage: 9,000
THE ABS DOES NOT WORK CORRECTLY. WHEN I CONTACTED KIA THEY SAID THAT THE BRAKES ARE SUPPOSED TO PULSATE MY KIA DOES NOT DO THAT WHEN I HAVE TO SLAM ON MY BRAKES THE BRAKES DO WHAT I CALL SKIP WHERE MY FOOT IS USUALLY PUSHED OFF BRAKES AND STOPS BRAKING COMPLETELY. DUE TO THIS MY FAMILY ALMOST LOST O...
Mileage: 20,000
VEHICLE WAS PURCHASED AUG 2020. AS OF JAN 10, 2021 "CHECK BLIND SPOT COLLISION WARNING (BCW) SYSTEM" LIGHT CAME ON ABOUT 6 TIMES. IF THE LIGHT COMES ON WHILE DRIVING, THE VEHICLE FEELS LIKE IT DOWNSHIFTS. LIGHT HAS ALSO COME ON WHILE WAITING FOR A RED LIGHT. THE BCW SYSTEM WAS TURNED OFF THE LAST TW...
Mileage: 8,550
I BOUGHT THIS CAN BRAND NEW 4/30/20. I NOTICED SMALL ERRATIC STUTTERING IN THE ENGINE WHILE CRUISING AT 30-40 MPH. I WASN'T SURE WHAT IT WAS OR THAT I DID SOMETHING TO CREATE IT. A FRIEND WAS RIDING WITH ME AND SSK WHAT WHAT CAUSING THE ISSUES. I SAID YOU CAN FEEL THAT? I TOOK THE CAR IN IN OCT @ TH...
Mileage: 5,000
WE PURCHASED THE 2020 SORRENTO V6 WITH THE 8 SPEED AUTOMATIC TRANSMISSION. FROM THE VERY BEGINNING THE TRANSMISSION HAD AN ERRATIC SHIFT WHEN IT WAS COLD. TOOK THE VEHICLE TO THE DEALER AND THEY SAID THEY WERE GOING TO INSTALL A NEW TRANSMISSION IN IT. FOUND OUT WHEN I PICK UP THE VEHICLE UP THAT...
WHEN CAR IS COLD IT ACTS LIKE IT SKIPS TAKING OFF ON A HILL. ( TRANSMISSION SHIFTS ERRATICALLY) TOOK CAR TO DEALER FOR SERVICE THAT SAID THIS IS NORMAL I THINK IT WILL BE A LOT WORST THIS WINTER WHEN IT GETS REAL COLD AS THE CAR HESITATES WHEN TAKING OFF AND PULLING OUT INTO TRAFFIC
Mileage: 6,150
TRANSMISSION STUTTERS OR HESITATES WHEN SHIFTING, AND IT IS ESPECIALLY BAD UNTIL THE CAR HAS BEEN DRIVEN FOR AT LEAST 10 MINUTES. IT IS WORST WHEN SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. I HAVE ONLY OWNED THE CAR FOR TWO MONTHS AND IT HAS ACTED THIS WAY FROM DAY ONE.
Mileage: 100
THE DAY AFTER I PURCHASE MY NEW KIA I HAD STARTED TO WORK THE MOTOR WAS COLD AND WHEN TRYING TO SHIFT GEARS IT SLIPPING WHEN YOU FIRST STARTED OUT UNTIL MOTOR HAS WARMED UP I TOOK IT BACK TO THE DEALERSHIP AND THEY STAYED TO JUST DRIVE IT UNTIL THE FIRST OIL CHANGE AND THEY WOULD CHECK ON IT THEN I ...
THE TRANSMISSION WILL ACT IN A VERY ERRATIC MANNER WHEN THE CAR IS FIRST DRIVEN AFTER SITTING COLD FOR SEVERAL HOURS. THIS PROBLEM APPEARS WHEN ACCELERATING, AND PERSISTS UNTIL THE CAR HAS BEEN DRIVEN A FEW MILES. *TR
Mileage: 4,700
I HAVE A 2020 KIA SORENTO V6. WHEN THE ENGINE IS COLD OR HAS BEEN SITTING FOR AN HOUR OR SO, THE TRANSMISSION SHIFTS ERRATICALLY BETWEEN 20 AND 40 MPH. WHEN COMING TO A STOP, AT THE SAME SPEED, THE VEHICLE SURGES FORWARD. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP 3 TIMES. THEY REPROGRAMED THE ...
Mileage: 100