2021 KIA SORENTO Fuel/propulsion System Problems

10 complaints about Fuel/propulsion System

10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Fuel/propulsion System Complaints (10)

Jul 13, 2025

I have had many issues where my car will completely shut off after the auto start-stop function causing me to almost get into accidents with my toddlers in the vehicle. There was one incident where I was at a stop light, when the light turned green I started my car again to go and another vehicle continued to bypass me. When i halted for the other vehicle, my engine shut off again almost the cause of a horrific accident. I have had many incidents after this with the related cause of engine shutting off.

Mar 21, 2025

Was driving and car lost all power then violently shifted to the next gear and almost caused an accident

Feb 26, 2025

Engine stumbled and suddenly lost power, the engine turned off while on roadway in traffic. Car wouldn’t restart. When it did restart, an extreme smell of gasoline and tail pipe emissions was observed. Car was discharging gasoline from the tail pipe, at alarming rate, on to the ground. Car was unsafe to drive.

Nov 11, 2024

I unable to accelerate to merge on to the highway. This is the second time that my car was unable to accelerate and kick into gear. The first time was in 2021/2022 a few months after getting the car.

Aug 27, 2024

My 2021 Kia Sorento has been losing drive power, shuddering when we accelerate, hesitate when starting from a stop or parked position, and having issues accelerating at different and random speed intervals. This is a safety concern because it can cause an accident or for us and others or cause us to lose the ability to control the vehicle Everyone is also at risk if my car stops responding to me pushing the gas and it will not let me continue, increase, decrease or become entirely unresponsive could cause my entire family to die. It has been reproduced by a local service center. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. No warning lamps, messages have appeared at any time. The first symptoms started with short shuddering for a quick second or two every now and then. It has become progressively worse and is becoming unsafe for us to operate.

May 13, 2024

I am unable to open the gas tank door. The gas tank door is open and closed by pushing in the gas tank door on the right side. I have not had a problem with this until recently. The information in the owner's manual indicates to check that doors are unlocked. I have completed that step. I am almost out of gas now. I consider this a safety issue because there is no emergency release for the gas tanks and thus someone may be confronted with this issue during a long trip from home. This does not appear to be an isolated incident. At the very least, Kia should publish a service bulletin that this is a common problem and how to fix it so all of its owners do not need to navigate on their own. I am in the process of getting an appointment with dealer but there is no guarantee they will have the part and they told me the first available appointment is one week away.

Oct 18, 2022

As I was taking off from stop sign car dropped into lower gear jerking car and lowered speed. Did this twice almost causing an accident. Knowing something was very wrong we proceed to Dealership. SUV stalled out 3 times on the way. Third time it stalled out was in front of service writer in front of dealership.This car has been very dangerous to drive from the delivery to now. It hesitates when you give it gas at stop and vibrates as you pic k up speed. This car is very dangerous to drive. Has been in shop for a week tring to figure out the problem. I have complained to service department about this ever since I have owned the car. Thanks for any help. I know I,m not the only one with this problem. Pat McGrath.

Jul 30, 2022

Hello Sir / Madam, I bought this used 2021 Kia Sorento with Vin Number [XXX]. Greenway Kia Orlando, Has Verified with me and given me a print out saying This Recall has been repaired successfully by them in March of 2022 before they sold it to me. They even said that Documents have been submitted to NHTSA and NHTSA is not updating in to their system Since 3 months. Can you please help me on this subject. Recall has been repaired and I have the repaired invoices and proofs that they provided to me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

May 14, 2022

Car has been having issues with not starting many times also dealership was contact also was serviced and still having issues.

Dec 29, 2021

Vehicle loses all power at random. First incident was dangerous merging into traffic. The vehicle remains in this condition until restarted. Dealer found no code problems. There are lots of issues with this vehicle and failing transmissions.