2025 KIA SORENTO Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss ...
The DCT transmission causes significant hesitation at slow speeds or starting from a stop. This often leaves the driver and it’s occupants in a vulnerable position if the car hesitates when trying to navigate through traffic. I have taken it to the dealership and they stated that nothing is wrong ...
Hit a deer going 80, airbags did not deploy and car did not attempt to brake
Hit a deer going 80, airbags did not deploy and car did not attempt to brake
This incident started within the first 100 miles of ownership. The dealership hasn’t been able to recreate the incident. I put my 2025 Kia Sorento in the “automatic” drive position. I start driving and my transmission won’t shift gears. I looked down at my dashboard and it shows the vehicle ...
Instrument gauge cluster freezes while driving. Cannot view current speed, blinker status, cruise control settings, tachometer information, fuel status, or ADAAS items. Also gear select indicator light freezes and does not show correct gear/park. Can only be reset by disconnecting negative battery c...
Instrument gauge cluster freezes while driving. Cannot view current speed, blinker status, cruise control settings, tachometer information, fuel status, or ADAAS items. Also gear select indicator light freezes and does not show correct gear/park. Can only be reset by disconnecting negative battery c...
Today is 12/15/2025 About a month or 2 ago i was on the highway coming from South Carolina to North Carolina when the engine revved up unexpectedly without input. It has HDA2 and that was doing most of the work. The vehicle started to speed up beyond the set limit and once i hit the brakes and manu...
Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen statin...
Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen statin...
Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen statin...
There is an electronic glitch with the gear shifting system where it will randomly / sporadically not allow shifting from reverse to drive and provides the error message "gear already selected." This has happened numerous times and resolves itself after 1-2 minutes. However, the vehicle remains in...
There is an electronic glitch with the gear shifting system where it will randomly / sporadically not allow shifting from reverse to drive and provides the error message "gear already selected." This has happened numerous times and resolves itself after 1-2 minutes. However, the vehicle remains in...
Vehicle: 2025 Kia Sorento (leased) VIN: [XXX] Mileage at failure: 11,345 Incident dates: March 23, April 27, November 28–December 1 Type: Loss of power / electrical failure / safety hazard Complaint Description: I am reporting repeated electrical failures and complete loss of power in my 2025 K...
Vehicle: 2025 Kia Sorento (leased) VIN: [XXX] Mileage at failure: 11,345 Incident dates: March 23, April 27, November 28–December 1 Type: Loss of power / electrical failure / safety hazard Complaint Description: I am reporting repeated electrical failures and complete loss of power in my 2025 K...
Vehicle: 2025 Kia Sorento (leased) VIN: [XXX] Mileage at failure: 11,345 Incident dates: March 23, April 27, November 28–December 1 Type: Loss of power / electrical failure / safety hazard Complaint Description: I am reporting repeated electrical failures and complete loss of power in my 2025 K...
My vehicle repeatedly fails to recognize the key fob even when it is in my hand or inside the vehicle. Because it is a push-button start system, proper fob communication is required for unlocking and driving. When recognition fails, the vehicle will not start and I have been stranded. During the fi...
My vehicle has an ongoing acceleration problem that feels like the engine and transmission are not communicating correctly. There are times when the vehicle will not accelerate even though the RPMs increase. Instead of picking up speed, it feels like the engine is pulling the vehicle back. This crea...
My vehicle has an ongoing acceleration problem that feels like the engine and transmission are not communicating correctly. There are times when the vehicle will not accelerate even though the RPMs increase. Instead of picking up speed, it feels like the engine is pulling the vehicle back. This crea...
Sunroof randomly shattered with no vehicles in front of me while driving.
Fourth time we've had the car go into limp mode. Now at the dealer for third time. Driver was driving and the car went into limp mode after activating the cruise control follow function. Husband was behind in our Toyota Tacoma truck and was able to pick her up with California Highway Patrol to get o...
Fourth time we've had the car go into limp mode. Now at the dealer for third time. Driver was driving and the car went into limp mode after activating the cruise control follow function. Husband was behind in our Toyota Tacoma truck and was able to pick her up with California Highway Patrol to get o...
Safety Concern – 2025 Kia Sorento Prestige Hybrid (VIN [XXX] ) Around October 13, 2025, my leased 2025 Kia Sorento Prestige Hybrid experienced a sudden and severe loss of power while I was driving on the highway. The vehicle was towed to the dealership, where the High Power Control Unit (HPCU), pa...
Safety Concern – 2025 Kia Sorento Prestige Hybrid (VIN [XXX] ) Around October 13, 2025, my leased 2025 Kia Sorento Prestige Hybrid experienced a sudden and severe loss of power while I was driving on the highway. The vehicle was towed to the dealership, where the High Power Control Unit (HPCU), pa...
Our 2025 Kia Sorento has exhibited several issues with shifting into gears especially from 1-2 gear there is hesitation, hard shifting, where it has delayed engagement, rough or jerky shifts, and a feeling of power loss while driving. It has a hard time getting into 3rd gear and just stalls, draggin...
The contact owns a 2025 Kia Sorento. The contact stated while driving on the highway at 60-65 MPH, the vehicle unexpectedly decelerated to 20 MPH and the vehicle went into LIMP Mode. The contact stated that the message “Vehicle Speed Restricted to 20 MPH” was displayed. The failure had occurred ...
Mileage: 4,000
The contact owns a 2025 Kia Sorento. The contact stated while driving on the highway at 60-65 MPH, the vehicle unexpectedly decelerated to 20 MPH and the vehicle went into LIMP Mode. The contact stated that the message “Vehicle Speed Restricted to 20 MPH” was displayed. The failure had occurred ...
Mileage: 4,000
The inverter radiator is punctured during typical road use by road debris. This results in a total loss of circulating coolant in the inverter/electric motor cooling system. This renders the car undrivable, with a concern for electric motor overheating, given that the hydrid mode and electric power ...
While driving at speeds below 25 mph, my transmission seems to get caught between gears. When I press the accelerator, the engine revs, but the car doesn’t accelerate as it should. It feels like the power just drops out. There were no warning lights or indicators on the dashboard. The exact same ...
While driving at speeds below 25 mph, my transmission seems to get caught between gears. When I press the accelerator, the engine revs, but the car doesn’t accelerate as it should. It feels like the power just drops out. There were no warning lights or indicators on the dashboard. The exact same ...
I am unable to disable the "consider taking a break" warning, this is highly distracting and I don't understand why I can disable ever other warning on the vehicle. This warning goes off so easily even when I'm not distracted or tired and it's unsafe!
While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control a...
While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control a...
While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control a...
We have a brand new 2025 Kia Sorento and suddenly the AC stopped working. Took it into the service center who could not identify the problem but didn't see any damage. They got it working again and we drove it for a couple of days and it stopped working again as anticipated. We brought it back in an...
The driver’s door windows/lock button cluster on my 2025 Kia Sorrento LX will randomly not work. None of the buttons will work so I am unable to roll any of the windows down or lock or unlock the doors. The only way to fix this is to turn off the car and restart it.
While driving this warning alert will show up on the screen of my vehicle. It is important to note that this happens WHILE driving and when NO ONE is using their phone or using the touchscreen of the car. No one is ever searching something on their phone OR on the car’s touchscreen system.
While driving this warning alert will show up on the screen of my vehicle. It is important to note that this happens WHILE driving and when NO ONE is using their phone or using the touchscreen of the car. No one is ever searching something on their phone OR on the car’s touchscreen system.
On 10/3 driving at roughly 60mph on the freeway, when going to accelerate, the vehicle would not accelerate with no power going to the engine. The gas motor was not engaging, and the car rapidly decelerated to around 20mph in an incredibly unsafe situation. Coasting it off the freeway, it was towed ...
On 10/3 driving at roughly 60mph on the freeway, when going to accelerate, the vehicle would not accelerate with no power going to the engine. The gas motor was not engaging, and the car rapidly decelerated to around 20mph in an incredibly unsafe situation. Coasting it off the freeway, it was towed ...
On 10/3 driving at roughly 60mph on the freeway, when going to accelerate, the vehicle would not accelerate with no power going to the engine. The gas motor was not engaging, and the car rapidly decelerated to around 20mph in an incredibly unsafe situation. Coasting it off the freeway, it was towed ...
Transmission concern. Randomly rolls forward (about 1-2 feet) when placed in reverse. It rolls forward before it finally catches to reverse. I have rolled into and tapped another vehicle when exiting a parking spot. I have taken it to two different Dealers and they said basically it does that and I ...
My Sorento has a transmission issue or something similar. It slips, it dies down and sometimes when I come to a stop and try to move, it won’t move. I have to put it back in park and then put it in drive. I have had several near miss accidents due to all these issues. It has been repaired twic...
On July 5th 2025 round 5:15 pm EST, while driving in the center lane of the highway at approximately 73 mph, the check engine light and multiple amber warning lights suddenly turned on. This occurred at just 1,920 miles on a brand-new vehicle. At the time of the incident, the vehicle stopped respond...
The contact owns a 2025 Kia Sorento. Upon starting the vehicle and shifting into reverse(R); the vehicle failed to respond with the message "Service In" displayed on the instrument panel. The contact repeatedly depressed the accelerator pedal, but the vehicle failed to respond. The contact placed th...
Mileage: 4,850
At highway speeds and in windy conditions, both side view mirrors partially fold inwards obstructing the ability to check blinds spots. The vehicle was purchased new from a dealership a month ago. The dealership has been notified of this issue as well as the check engine light being on since the veh...
Transmission caught between gears at speeds below 25mph. Engine revs without acceleration: Drivers report pressing the accelerator, and the engine's RPMs increase, but the vehicle does not speed up as expected. Driver returned the vehicle to Dealership and reported the incident. Dealership reported,...
August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It th...
August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It th...
August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It th...
NHTSA Complaint – Kia Sorento Vehicle: 2025 Kia Sorento Component/System: Engine, Fuel/Propulsion System, Power Train Date of Incident: [XXX] Location: [XXX] , southbound Description of the Problem: While driving my 2025 Kia Sorento southbound on [XXX] , the accelerator did not respond properly...
NHTSA Complaint – Kia Sorento Vehicle: 2025 Kia Sorento Component/System: Engine, Fuel/Propulsion System, Power Train Date of Incident: [XXX] Location: [XXX] , southbound Description of the Problem: While driving my 2025 Kia Sorento southbound on [XXX] , the accelerator did not respond properly...
NHTSA Complaint – Kia Sorento Vehicle: 2025 Kia Sorento Component/System: Engine, Fuel/Propulsion System, Power Train Date of Incident: [XXX] Location: [XXX] , southbound Description of the Problem: While driving my 2025 Kia Sorento southbound on [XXX] , the accelerator did not respond properly...
On [XXX], while driving home at highway speeds, I attempted to accelerate and the vehicle bucked and sputtered violently. The check engine light came on, and my OBD scanner showed multiple misfires in Cylinder 1. I have also experienced suspected transmission slipping from a full stop and during hig...
On [XXX], while driving home at highway speeds, I attempted to accelerate and the vehicle bucked and sputtered violently. The check engine light came on, and my OBD scanner showed multiple misfires in Cylinder 1. I have also experienced suspected transmission slipping from a full stop and during hig...
It feels like the engine is starting to cut out and as soon as that happens, the electronics in the car seem to start fighting each other. They adaptive steering and the lane assist it feels like they don’t work together anymore and I’m always fighting it or it won’t stay in the right lane and...
It feels like the engine is starting to cut out and as soon as that happens, the electronics in the car seem to start fighting each other. They adaptive steering and the lane assist it feels like they don’t work together anymore and I’m always fighting it or it won’t stay in the right lane and...
It feels like the engine is starting to cut out and as soon as that happens, the electronics in the car seem to start fighting each other. They adaptive steering and the lane assist it feels like they don’t work together anymore and I’m always fighting it or it won’t stay in the right lane and...
On numerous occasions during extreme ambient hot temperatures, one of the body sensors keeps malfunctioning giving me an error message about the front parking sensor malfunction. I have reported this to my local dealership on a number of occasions, but as soon as I place the vehicle in park the mess...
Have had an issue of losing power while on an interstate traveling back from work twice now. After the second time I reported to my local dealership. While driving home, my vehicle lost power and was extremely slow and unresponsive. Check engine light came on but when checked under the diagnostics o...
Have had an issue of losing power while on an interstate traveling back from work twice now. After the second time I reported to my local dealership. While driving home, my vehicle lost power and was extremely slow and unresponsive. Check engine light came on but when checked under the diagnostics o...
Have had an issue of losing power while on an interstate traveling back from work twice now. After the second time I reported to my local dealership. While driving home, my vehicle lost power and was extremely slow and unresponsive. Check engine light came on but when checked under the diagnostics o...
While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the ...
While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the ...
While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the ...
The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. T...
Mileage: 213
The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. T...
Mileage: 213
Driver Attn Warning randomly goes off frequently for no reason, this malfunction involves the front camera causing this frequent warning for no reason. This faulty issue gives the driver the sense that it should be ignored as it goes off for no reason, this makes this safety system null and void....
Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than n...
Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than n...
Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than n...
The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting ...
Mileage: 530
The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting ...
Mileage: 530
Outside temp was 33 degrees F with a slightly lower windchill. I started the car and, when I accelerated to 30 mph, my car began to beep and the dashboard indicated the speed was limited to 30 mph. It went into limp mode and resisted when I tried to go above 30. We were towed to Kia but they could ...
While driving my 2025 Kia Sorento on the highway, I noticed a coolant leak and an overheating warning. I immediately pulled over, and the vehicle was towed to a Kia dealership for inspection. After diagnosing the issue, the dealership claimed that small pebbles had damaged the radiator, leading to t...
The contact owns a 2025 Kia Sorento. The contact stated while his wife was driving approximately 25 MPH in the snow with the windshield wipers activated, the windshield wipers became stuck in the middle of the windshield due to snow accumulation in the area between the windshield and the hood. The c...
Mileage: 1,600
The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact ...
Mileage: 65
The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact ...
Mileage: 65
The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact ...
Mileage: 65