2013 KIA SOUL Engine Problems

Put gas in it and out the blue would go pass 30 rpm we never had any issues with it I work on cars for a living I have spend over 3000 in new parts now I got it tow to Firestone they telling me it’s something wrong with my engine cylinder two and four not getting any power they told me it was bad bargin or piston I don’t know how it happens because we kept the car up to maintenance

Engine knocking

I was driving home from work and got about 5 miles and I see smoke and pulled over. I had it towed to repair shop and they said they found a hole in my engine block and a broken connecting rod. They told me I should take it to KIA as I only have 132,179 miles and that repair should be under warranty. I took it to Kia and they denied the repair due to a class action lawsuit and I did not qualify for that as a recall was missed KSDS update. I bought the car used in late 2019 and the last ower has since died. I was never notified of these updates.

The contact owns a 2013 Kia Soul. The contact stated that while driving at 45 MPH, the vehicle stalled and experienced a loss of automotive power, with the check engine warning light illuminated. The contact pulled over to the side of the road to restart the vehicle. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the catalytic converter and the engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 136,000.

Mileage: 136,000

RECALL FOR CATALIC CONVERTER UNDER MANUFACTOR WARRANTY , THEY CONTINUE NOT TO HONOR THE RECALL ON MY VECHILE AND THE RECALL WAS ON THE CATALIC CONVERTER

On [XXX] Jim Ellis Kia of Kennesaw performed Recall SC284 on my 2013 Kia Soul (VIN: [XXX] ), replacing the HECU fuse. The next day, [XXX], the vehicle lost acceleration while driving, produced a muffled engine sound, and became barely able to move forward, creating an unsafe driving condition. At no point did the check engine light illuminate, even though the vehicle was experiencing severe drivability issues. Prior to the recall, Kia’s own diagnostic (July 19, 2025) showed no catalytic converter or battery issues. An independent AAA diagnostic performed after the failure (July 21, 2025) ruled out pre-existing converter damage and linked the problem to the recall work. Despite this, the dealership denied responsibility and issued an unsupported estimate of $4,951.41 for catalytic converter replacement. The absence of a check engine light raises concerns that the recall work may have compromised the vehicle’s OBD-II diagnostic system, preventing detection of a safety defect. Furthermore, the evidence suggests that damage occurred to the catalytic converter while the vehicle was in Kia’s possession or as a direct result of the faulty installation of the recall fuse. This incident involves a safety risk, improper recall repair, and potential violation of federal recall law. I am requesting that NHTSA investigate the adequacy of Recall SC284 installation procedures and Kia’s handling of this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

First, my engine and oil light went on. Second, there began a loud prominent engine knock. I had it serviced for an oil change and after the oil change, the knock persisted and my car began to stall. Third, I took it to Midas for a diagnostic and they told me my engine is about to fail, that this is typical of Kia Soul engines, they said there are metal pieces of broken pistons in my engine and that my car will soon break down and to "pray" it doesn't happen on the road. I then drove my Kia Soul to secure a rental vehicle, but on the way my engine died in the middle of a busy intersection and I had just enough time to pull it to the bike path on the side of the road, passenger side still in the road. I then had it towed to a repair shop and paid for a second diagnostic, which aligned with the first diagnostic from Midas. I then received a recall letter from Kia Manufacturer that my specific vehicle had a safety recall from the NHSTA and to bring my car to the nearest Kia dealership for immediate repair, free of cost to me, upto engine replacement. I had my Kia Soul towed to Kia of New Port Richey, Florida and explained the recall letter. They have since done nothing in a week and said that I needed to have the first recall addressed to have this recall repair complete. Then, they said I needed to have my car registered to complete the repair. Then, they said I need to provide a maintenance record to complete this recall repair, and failure to do so will result in Kia refusing to complete my engine repair, in accordance with their recall letter I received. Therefore, I contacted the NHSTA.

Problems with our 2013 Kia Soul! started [XXX] @ 78,388 miles. We took the car to Kia Country in Manteca for an oil change, when leaving the dealership white plumes of smoke where coming out of the exhaust. Took the car back to the dealership who told us not to worry about it, drive it on the freeway to burn it off. Returned to the dealership 4-7-21 @ 80,414 miles smoke is still coming out of the exhaust, Kia performed an oil consumption test, we were told to come back in a couple of months or 3,500 miles to check on the vehicle. 6-4-21 @ 81,737 miles took the car back for inspection, engine oil checked out ok, they couldn't find any issues. [XXX] @ 91,239 miles took the car to Kia Dublin, blue smoke was coming out of exhaust and car won't start. Tech performed tests they recommended to drive the car and wait for a check engine light to be active. They can't open a tech line if there is nothing wrong with the car and they can't duplicate the concern. [XXX] @ 124,770 miles took the car back to Kia Dublin, the car is shutting off at stop lights or at idle, won't go over 40 miles an hour. After being at the dealership for 4 days, spoke to Will on 4-16-25 states the engine needs to be replaced due to the connecting rods and pistons creating an engine failure, there is also an oil leak. There is a recall for the smaller 1.6L engine but not for our 2.0L engine, even though the issues are exactly the same. Will recommended calling Kia Customer Care for help. I called Kia Customer Care 4-17-25 and was given a case number. I have been dealing with both Kia Customer Care and Kia Dublin for over 5 weeks and no one wants to own up to selling us a defective engine or give us a replacement. I have called almost everyday and I am given a different story, meanwhile the car sits on the lot at the dealership. My daughter is without a car and we are struggling to get her to work, we have not been offered a loaner car, as the car has not been approved for an engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine while driving at various speeds and while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the engine needed to be replaced. The dealer refused to replace the engine because the previous owner had not received an undisclosed service related to the KSDS completed. The manufacturer was made aware of the issue and confirmed that if the catalytic converter was damaged, the engine should be replaced. The manufacturer opened a case. The failure mileage was approximately 125,000. Parts distribution disconnect.

Mileage: 125,000

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while her daughter was driving 50 MPH, the vehicle hesitated and lost motive power. No warning light was illuminated. The contact's daughter was able to coast to the side of the road. The contact stated that there was a fuel burning odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was no longer being driven. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2013 Kia Soul. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer made the contact aware of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

Mileage: 107,000

honor catalytic converter failure under manufacturer warranty which they refuse to honor after 90 days at the kia service center , and fail to replace the defective part

My 2013 Kia Soul 1.6L is currently displaying a check engine light. My vehicle has very strong smelling exhaust, engine knocking, sluggish acceleration, and reduced fuel mileage. This has been going on for about a year. I have a diagnostic code reader and it returns the error code P0420, which indicates a faulty catalytic converter, which could cause engine damage. There is a recall for the catalytic converter for my year and engine type. I received a letter in the mail regarding this recall. The link to the letter: [XXX] However, when I enter my VIN at the KIA owners portal this recall does not come up. I have contacted my local Kia Dealership (Johnson City KIA) and they act like they have no idea what I am talking about. I have called Kia customer care center and they refused to help, saying that the recalls are "VIN specific". That's ridiculous. If the recall covers my year make and model then the VIN shouldn't mean [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 23V652000 (Service Brakes, Hydraulic) and 19V120000 (Engine, Engine and Engine Cooling); however, the dealer declined to repair the vehicle. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 30 MPH, the vehicle vibrated and then stalled. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The local dealer was contacted, and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 188,028. Parts distribution disconnect.

Mileage: 188,028

The contact owns a 2013 Kia Soul. The contact stated that while accelerating between 2,000 and 3,000 RPM, there was a rattling sound coming from underneath the hood of the vehicle on the driver’s side of the vehicle. The check engine warning light was illuminated. The contact used an ODB scanner and retrieved DTC code: P020; indicating the catalytic converter failure. The vehicle was included in NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling). The vehicle was taken to the dealer who had upgraded the catalytic overheating protection engine control unit logic as stated in the remedy but had not replaced the catalytic converter despite DTC code. The dealer stated that the catalytic converter would not be replaced under the recall. The vehicle had not received additional repairs. The manufacturer was made aware of the failure. The failure mileage was 115,000.

Mileage: 115,000

The contact's daughter owns a 2013 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the check engine and the low oil pressure warning lights illuminated. The contact's daughter was able to drive to the contact's residence. Additionally, the contact stated that while his daughter was driving 40-50 MPH, the vehicle started shuddering, and there was smoke coming out from underneath the hood. The vehicle stalled. The driver was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine had seized and needed to be rebuilt or replaced. The dealer informed the contact that the vehicle was not covered under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 112,000.

Mileage: 112,000

The contact owns a 2013 Kia Soul. The contact stated that after driving the vehicle, thirty minutes later, the vehicle was parked in the driveway unattended and caught fire. There were no warning lights illuminated. The vehicle was burned from the engine to the door panel. There were no reported injuries, air bag deployment, or police report. The fire department extinguished the fire. The contact stated that the failure was due to NHTSA Campaign Number: 23V652000  (Service Brakes, Hydraulic,). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

Mileage: 150,000

I cranked car letting it warm up, pulled out of my park onto main road, got approximately 300 yards to the red light, while sitting at the red light the cars idling went aradic, I opened the driver's side door and looked under the car, the catalytic converter was glowing red, solid red, I tried to pull into the store next to the red light, the check engine light came in and the car had no power when I mashed the gas, people behind me helped me push it into the store, after getting home that evening I checked and seen they had a catalytic converter recall on my car stating that the catalytic converter can catch on fire and harm the engine, I took the car to Kia south in Union city they gave us the run around stating that I had to have a new engine I told them the catalytic converter recall states that the catalytic converter will cause fire and engine damage, before even inspecting the car their tech had already made up his mind that's not what killed the engine, then started stating that my car wasn't under the recall I ask him how us that possible when it did the same thing 749.000 kia cars did, then was called a week later tech saying he couldn't do the recall cause he couldn't get the car to crank, but the tech said he did a diagnostics on I asked how if he couldn't get the car to crank, we took a mechanic to Kia with us, to look at the car ,after looking at the car, the mechanic told us this is the exact same damage that he has work on because of the catalytic converter, the tech showed us a picture on his phone stating the were metal pieces in the oil , that the car was ran out of oil, upon further inspection of his pictures the tech was caught in a lie, the picture wasn't even a picture of my car , our mechanic told the tech that this falls under the recall and Kia knows it.. Kia and the tech acknowledge my car falls under the recall but said I have more than 150.000 miles on it, so if i want it fixed it would cost $8000 dollar for new engine

I recently serviced my Kia Soul 2013 in May and March 2024. Completing oil service, air filter replacement and new brakes and rotors. End of June, the car's engine light went on and there was a jump when idle. Took it to Kia Service Center and they reported there is an internal failure in the top assembly with an unknown cause. The car is currently unsafe to drive and needs further diagnosis, which Kia is refusing to complete. I was not notified of the recent recall issue with engire fire safety concern until the end of June 24.

Gas peddle gets very touchy before incident. RPMs spike to 3-4K, unable to stop car. Brakes do not work. Brakes get very hard and high brake peddle. Have to put the car in neutral, pull over, turn car off, put in park. Let car sit for a few minutes. Start car, something must reset because car is back to normal. My regular mechanic was unable to resolve, therefore took to dealer. $3500 later, the car is currently at the dealer for the 4th time trying to resolve. Very dangerous due to the car acceleration and inability to stop!! Has been happening for approx. 4 years. Started out happening once or twice per year, then increased to 4 times in one day. Did not happen for 5 months after brake booster was replaced in January 2024. Most recent incident 7-3-24

The contact owns a 2013 Kia Soul. The contact stated that while the vehicle was serviced for routine maintenance, the independent mechanic became aware of excessive oil consumption. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was not diagnosed since the contact refused to pay for the diagnostic test. The contact was informed that the vehicle was out of warranty and was not under a recall for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

There is a history of engine failure. The check engine light does not remain on for a diagnostic to be completed. This has been going on for about a year. One day it would run then the next day the engine would fail. It is happening more frequently such as after filling up with gas, waiting at stop lights, reversing, and DURING driving. The vehicle now will not restart when the engine fails. After investigating the failure, I related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). Kia's number for this recall is SC176. The manufacturer was notified of the failure due to the local dealership not replacing the catalytic converter due to being “out of warranty”. A case was opened and I am awaiting a response from a caseworker. I have a code in the History: P0172 code, which stands for "Fuel System Too Rich (Bank 1)". What this means in plain language is that there's too much fuel being delivered to combustion chambers on bank 1, or not enough air. Manufacturers are required to fix the problem by repairing it, replacing it, offering a refund, or in rare cases repurchasing the vehicle. However, that is not what I’m experiencing rather I am being dismissed and neglected even after the engine failed on the highway going 70mph with a semi-truck behind me nearly running over me. I then had to be towed to the dealership, which was expensive. I have spent thousands of dollars in attempts to repair/remedy this problem to only recently find out that there is a related recall. Kia's number for this recall is SC176. I refuse to drive this car as it is unreliable and unsafe. Also, the recall below has still not been repaired since the Notice was received in 2023. Manufacturer Recall Number: SC284AM NHTSA Recall Number: 23V652 Recall Status:”Recall Incomplete, remedy not yet available”

The contact owns a 2013 Kia Soul. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact stated that on another occasion, the vehicle started shuddering and jerking and almost stalled. The vehicle was taken to an independent mechanic who diagnosed a misfire and a failure in cylinder #4. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000. VIN tool confirms parts not available.

Mileage: 142,000

The engine caught on fire. The car cut off while I was driving. It began to smoke and then I saw the flames. My safety was put at risk because I was driving the car. The car is burned from the front bumper to the backseat. The car has not been inspected because of how bad it is burned. There were not any warnings of the failure before it happened.

The contact owns a 2013 Kia Soul. The contact stated that the dealer had previously performed an unknown recall repair on the vehicle. The contact stated that after the repair, the vehicle stalled while driving on several occasions. The vehicle was able to restart but failed to exceed 25 MPH while driving. The check engine warning light was illuminated. The vehicle was towed to another dealer, Tameron Kia Westbank (1884 Westbank Expy, Harvey, LA 70058), where it was diagnosed that the engine was blown. The vehicle was not repaired. The vehicle was towed to the residence. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 149,000. VIN tool confirms parts not available.

Mileage: 149,000

The contact owns a 2013 Kia Soul. The contact stated that vehicle would hesitate upon depression of brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer but no cause for the failure was found. The contact stated that upon starting the vehicle, the steering wheel seized. Due to the failure, the vehicle was towed to an independent mechanic; however, the vehicle returned to normal operation while in the possession of the independent mechanic and was returned to the contact. Upon return of the vehicle, the contact noticed that the check engine warning light was illuminated. The vehicle was taken back to the independent mechanic where a diagnostic was performed, and the diagnostic test showed a misfire in cylinder #4. The mechanic linked the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The local dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

The car stared to lose all power and sputtering. Then the check engine light started coming on then it would go off. This has been going on for about 4 months. One day it would run on then next day not good at all. I changed the plugs and coils and it ran a lil better for about 2 days. Not every time I put it in reverse I started cutting out and now I don't the it can idle at all. It's a 4 cylinder feeling like a beefed up v8 trying to ideal. I looked at my coils and it looked like it had been on fire I have put every bit of money I could to try to fix it. I just had tires put on too. I pay for full coverage and a car payment. I pay aot for this car every month yet I can't drive it. I take care of my father that is terminal and on hospice, plus I'm disabled myself on a fixed income. This car is all I have and it my only car for my father as well. Help pleas

NHTSA Recall 23V652000 recalled September 2023. Possible engine fire, Kia request we do not park car near buildings or other cars as fire is possible. It is now May 23, 2024 and no further action by KIa. Issue still unresolved. That is ten months and no solution. Vehicle is a 2023 Kia Soul. Can't even sell the car with such a serious recall! Hoping you can light a fire under Kia so they come up with fix to prevent my car from catching fire. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

i WAS NOIFIED LAST YEAR SEPTEMBER 2023 OF A DANGEROUS RECALL THAT COULD CATCH THE VEHICLE ON FIRE. NOW. 9 MONTHS LATER KIA HAS NOT PROVIDED ME WITH A REPAIR FOR MY SAFTY.

Recall is still unresolved?. This is ridiculous, how long should I be inconveniences?.. I read it's a fuse replacement?. Can't they produce a fuse?. Kia shouldn't be allowed to sale any more of their death traps, until they handle these unresolved issues with there existing customers.

Check engine light threw a code for catalytic converter overheating. Kas dealer says not to worry unless light is flashing, which it's not. Engines have been known to be destroyed by the excessive heat from the converter

The recall that was put out in September 2023 still has not been remedied as of March 28, 2024. I believe the remedy has not been fixed in a timely manner considering the direct dangers posed as a result of the HECU default. Six months without remedy, when the danger has existed since before then, is an egregious inaction on the part of Kia to myself, the customer.

See attached document for complaint

My complaint has to do with the current recall on my vehicle. It's not driveable as it's safety hazard - engine quits at stops no rpm's panel lights (ABS, battery (brand new as mechanic I went to put on diagnostic machine and that's only thing that showed) oil light and malfunction indicator illuminate and then everything goes off including my headlights (I was driving early evening). Called local dealer (I never received notice but by chance looked up to see if any recalls and saw it on your website. they rudely said "you know as much as we do about when we'll get parts to repair recall". Clearly it's shorting out and I'm not going to endanger myself or others but what do I do? I've have a number of medical issues and am missing necessary appointments. How much longer is it expected before recall repairs can be made? I do Thank you for all you do. I am grateful an entity exists that look out for us. Least I don't feel totally lost.

Engine Light is flashing rapidly on my car, I am unable to drive the vehicle due to safety reasons and the vehicle started slowing down then the wheel locked up and the car cut off while driving a short distance. There is a knocking and ticking sound coming from the engine. Took the car to KIA dealership they said they couldnt fix the issue with the Engine and gave me no solution. I had to pay for a rental car and do ride shares (lyft and Uber) to get around because I was told by the Dealership Adviser that doesnt supply Loaner cars or put you in a rental until you car is serviced for the recall. My car was at the Kia Dealership for two weeks. When I picked up my car i was told by the Dealership Adviser that the Engine is going bad and it will not last very much longer in need to purchase a new one soon.

I'm already aware of the recalls on alot of vehicles including my 2013 KIA SOUL and am aware of a judges ruling on this. How can KIA SOUL play God with peoples lives? I already filed a claim but still not not getting any help until the end of April. I'm a [XXX] woman who is at risk of getting hurt not to mention other people/and or other people close to my vehicle. This is just beyond wrong. I saved for 2 years to get a more dependable vehicles and now have to worry about an explosion. I already filed a claim but I'm scared. The radio has been funky since I got it last year. It's a used vehicle buy to me it looked new to me. I love it bur now afraid to even get in it but really don't have a choice since I'm [XXX] and don't have anyone else to get help or have another vehicle to use. I depend solely on myself. I need help with getting another vehicle until all of this mess is taken care of. I have gas gauge issues, revving up randomly, caution light staying on now and yesterday I had smoke coming out under the dash and then it just stopped while I was trying to pull off and call for help but it stopped so I came back home. The oil was changed right after I got it last year and I put new tires on it with the money I got from a junk yard in Johnson City that came to get my 98 Ford Escort that my church family helped for me after a very traumatic accident that killed my little senior rescue pommy, totaled my vehicle and I spent several days in ICU. I live on a very strict monthly income and this has caused more anxiety and panic issues that I can't even get under control with breathing exercises, journaling and taking my fur baby for walks and am back on my regular meds. Please someone needs to help me or I'm just going to give up. Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought my KIA SOUL 2013 last year after saving for it bc I needed something more dependable and love it but I don't feel safe anymore bc of the possibility of an engine explosion. There's always been something funky about the radio coming when I start it but now there's a caution light staying on and the oil and everything else checks out. Also the gas lever starts blinking when I've just filled it up. What I don't get is how these people can play God with people's lives? I need a dependable vehicle to be able to go help my granddaughter needs me. At first the radio issue I blamed on me just being PARONOID thankfully I know there is something major going on.I don't let my fur baby go with me anymore, not risking hi life, it's bad enough I have worry about myself and it's just wrong.

In November, the platform through whom I rent my Kia Soul delisted the vehicle due to a safety recall. Within a week, I received a notice for Recall 23V652. The issue is that the car can experience an electrical short circuit, which can result in an engine compartment fire while driving or parked. The notice helpfully pointed out that an engine fire can increase the risk of injury, but that no fix is in sight, yet. I can no longer support my son and his education (I was using the money from renting out the vehicle to pay for tuition), I cannot even drive the car to get another part time job,and despite calls and letters, nothing is being done to fix the car. It's been 4 months without transportation. To add insult to Russian-Roulette injury, ANOTHER notice arrived from Kia advising that thieves have an easy time breaking into a stealing certain vehicles (Offer QHJWT) and if I could just drive my car and get someone to agree to have the ticking flame-bomb in their parking lot, they would fix this - at no charge. I need the car to work. I need the fix. If not, I need my money returned. I continue to make payments on a car I cannot drive. I will also file a complaint with the FTC. Note: when I first filed, I did not smell a burning smell. I got that smell on a quick 4 minute trip to the store, so do not drive the car at all.

Caution light on since October 23rd of 2023. My question is how your company can play God with people's lives. Gas light lever going crazy, caution light on for 2 months

Slow to accelerate abs light on Engine light on

While driving, the lights flickered, then car shut down in the middle of the road. I could smell something burning. No warning lights came on. Had to tow the car. Found out there was no oil in the engine, when I should have had 2000 miles to go until next oil change. Engine seized. Apparently there is an oil consumption recall on almost all other kias for oil consumption EXCEPT my car

On [XXX] I was driving my 2013 Kia Soul in the center lane on [XXX] when all of a sudden the whole dashboard panel lit up and then everything went off and the car came to a halt. the engine was dead it would not start nothing would turn on. I had to push my vehicle from the center of the 3 lane highway off to the right side breakdown lane. I had to call AAA to have them tow my car to my mechanic. After looking over the vehicle i was informed that my engine had seized up and there was no oil in the engine. I had my oil change a little less then a month ago from the date of the incident. There was no low oil light warning that came on while I was driving my car. This same car I have had issues with the catalytic converter and issues with the 1.6L Gasoline Direct Injection (GDI) that i had to pay over $1400.00 to have repaired and had several issues with it trying to get it to pass safety inspection and safety emissions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond. Additionally, the tachometer was inoperable. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

Mileage: 110,000

The contact owns a 2013 Kia Soul. The contact stated that after arriving to her destination and upon attempting to restart the vehicle, the vehicle failed to start immediately. After starting the vehicle and driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the failure. The vehicle was then taken to the dealer, who diagnosed failures with the exhaust system, including the catalytic converter and PCV valve. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 145,000.

Mileage: 145,000

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however the part to do the recall repair was not yet available. The contact stated while driving 30 MPH and accelerating to merge into traffic, the check engine warning light and several unknown warning lights illuminated, and the vehicle decelerated. The contact was able to drive the vehicle to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 159,198. VIN tool confirms parts not available.

Mileage: 159,198

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after accelerating to 40 MPH, the vehicle failed to exceed 40 MPH. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

Mileage: 125,000

The contact owned a 2013 Kia Soul. The contact stated that while driving at approximately 45 MPH, there was an abnormal rattling noise coming from the rear of the vehicle. An odor of smoke began to emit into the cabin of the vehicle then smoke entered into the cabin of the vehicle. There were no warning lights illuminated. The contact vision of the roadway was impaired due to the excessive smoke. As a result, the contact crashed into a curb where the vehicle came to a stop and she was able to exit the vehicle. The vehicle then caught on fire. The fire department extinguished the fire and filed a fire report. The origin of the fire was unknown. The vehicle was towed and deemed totaled. There were no injuries or medical attention needed. There were warning lights illuminated. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 25 MPH, he observed smoke coming from the engine compartment. The vehicle was steered to the side of the road to cool down. The vehicle was then taken to a dealer where it was diagnosed that the cylinder head exhaust valve had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,461.

Mileage: 67,461

My whole engine will shake and it turns off randomly when stopped. Also, while car is on it will shake the engine which causes it to shake the whole car. My car will shake so bad I have to put my foot on the break hard for it not to move while the jumping is happening.

The check engine light has been on about a few weeks. While driving on the highway at approx 65 miles per hour my car started losing power and the temperature gauge indicator went to "H". I pulled off the highway and noticed a burning smell and smoke coming from the hood. I waited about 10 minutes then got back on the road again the temperature gauge began to rise to "H". I pulled off several things before reaching home. The next day the car was towed to Hollywood Kia. My car has been at the shop for 2 weeks. I was giving a repair bill of $1500. I need help please and can't afford to pay for the repairs. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Soul. The contact stated while driving approximately 40-45 MPH, the vehicle stalled in traffic. While driving the following day, the vehicle stalled again. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling). The failure mileage was approximately 136,000.

Mileage: 136,000

Engine rod bearings loose torque and piston break make a hole into block, I fix the engine but my cat converter failed

Car’s check engine and oil light came in and flickered. Went to get an oil change and have them check the car. I turned the car off when I got there. When I went to start the car to wind the windows down, the mechanic saw sparks, I saw smoke coming out of the engine and he yelled for me to stop trying to start it. We opened the hood, tried again and the same thing happened - almost caught on fire. Now, the engine won’t turn over. He said the battery is good. He said the engine is done.

The first issue took place in September 2022 when someone tried to steal the catalytic converter off of my car, I took it in to be replaced. Shortly after I started having engine issues, the engine light start flashing numerous times over a few week span and I had taken it into the Waikem (now Diehl) dealership in Massillon, and first they thought it was the spark plugs and replaced those, then had the same issue less than a week later, and then said the engine seized up and needed replaced. I was without my car for a total of over two months altogether, because then after I had it replaced, I had the same issue again, a week later and it was the ignition coils that needed replaced. This was right before Christmas in December 2022. After about two months. I began having issues again. It was one EVAP issue after another with the check engine light on again many times. I took it in, had the purge valve replaced, then a month later, had another issue, and had the filters replaced, then a month later, another issue, this time the purge valve again. Then we thought we fixed it last week, but now same issue again. I have had NOTHING but issues with this vehicle since last year and I am very upset, because I have LOST all confidence in my vehicle. It is one issue after another. Now the fuel gauge is flashing that it is empty, even though I filled up my tank yesterday, this has been the same ongoing issue for three weeks now and no resolution, with the check engine light on. I just want a working vehicle. I have children. I NEED it to be safe and reliable.

My engine light is on. Second, I hear a noise when I turn my steering wheel.

Mileage: 136,584

I was driving along the street when the engine went dead. I shifted into neutral, cranked the engine and restarted the engine. I almost got hit. This has now happened several times with myself and other drivers.

The contact owns a 2013 Kia Soul. The contact stated while driving approximately 70 MPH, the vehicle started to lose motive power. The contact stated that she depressed the accelerator pedal and the vehicle continued to lose motive power. The contact stated that the check engine warning was illuminated and flashing. The contact stated that the failure reoccurred. The contact had taken the vehicle to a local independent mechanic where it was diagnosed and determined that the spark plugs and O2 sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact researched and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) which was repaired on the vehicle in 2021. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

While driving vehicle speed becomes disrupted and inconsistent regardless of pressure on accelerator. Engine rods are knocking and dealer determined that a new engine is needed. Kia was contacted by dealer as this is the same problem as other engine models in this Kia manufacture year but Kia denied request to replace as a defective engine.

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The recall #19V120 States that engine damage may occur do to this recall & that in that case KIA would repair the engine at no cost to me. My car has the same engine damage that they refer to & also has recall open. I took to a KIA dealer & they confirmed that the engine has a bad connecting rod but like stated can happen but KIA will not cover it because recall was not performed soon enough. They state in their recall information that this is what can happen & that it is inclusive of the recall but then say they will not cover? I'm confused. Is this acceptable for Recalls. Then they do not understand why people do not want to take their time to take a car back in for a recall because its just a waste of your time & then the dealer wants to upsell you on something they say they saw when perfoming the recall.

The contact owns a 2013 Kia Soul. The contact stated that the vehicle was taken to an independent mechanic for an oil change; however, the contact stated that after the oil change was performed; while driving at an undisclosed speed, he heard an abnormal pop underneath the hood and then the vehicle stalled. The contact stated that he was able to restart the vehicle. The check engine warning light illuminated. The vehicle was taken back to the independent mechanic where the contact was informed by the technician of an engine oil leak that was unmentioned at the time of the oil change. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the mileage was over the warranty coverage. The failure mileage was approximately 129,890.

Mileage: 128,890

Engine bad sound. Engine knocking noise. No crash was issued. The strange sound appeared one day and engine seems to have inside damage for unknown reason.

In December 2022, my 2013 KIA Soul was broken into. There was a trend on tik tok showing how easy it was to break into KIA AND HYUNDAI. My Kia Soul was in the shop for over a month getting fixed. While driving home on I-95 the Kia Soul broke down, it shut off and had to be towed back to the shop. When the shop called back and told me what the issue was, they said the engine was done. I looked up on the recall website seeing if the engine was on the recall list, it said it was not. There are 4 Kia Soul engines on the list but mine is not. I contacted Kia about the issue, they said since I am not the 1st owner, the 10 year 100,000 mile warranty was a void. I only got 5 years 50,000 miles. How are customers getting new engines with the same issue & this Soul isn't

THE 2.0 ENGINE OF THE KIA 2013 SOUL SEEMS TO HAVE TO SAME PROBLEM AS THE KIA 2013 SOUL WITH THE 1.4 ENGINE WHICH WAS RECALL DUE TO THE CRANKSHAFT TEETH GETTING DAMAGED AND ENGINE GET DAMAGED DUE TO THE SAME RECALL OF THE 1.4 ENGINE. 2.0 ENGINE SHOULD ALSO BE ADDED TO THE RECALL. PUTS THE DRIVERS AT RISK OF DEATH AS IT CAN CATCH ON FIRE LIKE THE 1.4 ENGINE. VEHICLE WAS EXPECTED BY A MECHANIC AFTER THE ENGINE LIGHT CAME ON AND DESCRIBED THE SAME AS THE 1.4 ENGINE RECALL.

The contact owns a 2013 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was determined that the engine and catalytic converter needed to be replaced. The dealer confirmed that the VIN was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the dealer declined to perform the recall repair and the engine replacement due to the warranty being expired. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 128,000.

Mileage: 128,000

Smoke from exhaust, randomly losing power, randomly struggling to start and accelerate

The contact owns a 2013 Kia Soul. The contact stated that while driving at various speeds, the check engine light would appear on the instrument panel. The contact then received a recall notification for NHTSA Campaign Number: 19V120000(Engine, Engine, and Engine Cooling). The contact took the vehicle to a dealer where the recall was serviced; however, the check engine soon after the recall repair. While driving at 55 MPH, a fellow motorist flagged the contact down to alert her that a fire had started from underneath the vehicle. The flame had died out once the contact pulled over and exited the vehicle. The contact suffered no injuries and a fire report was not filed. Due to the failure, the vehicle was towed to her home. The manufacturer was notified of the failure but offered no further assistance. The vehicle had yet to be serviced. The failure mileage was approximately 205,000.

Mileage: 205,000

Took car to dealership for a safety recall. After picking up the car the engine light was on, I immediately called them and was told to take car back. after two weeks of checking my car , they call and tell me that it's the catalyctic converter was faulty. this same dealership had fixed that catalyctic converter recall previously. now they want me to pay to have it fixed.

Mileage: 143,429

Catalytic converter is going out. Although apparently there was no recall for MY car in particular but there has been a recall for the converter overheating and damaging the engine. Car no longer goes over 40 mph; meaning I can no longer use the freeway. Oil light comes on at least twice a month. Even after a oil change It comes right back on. Check engine light never goes off. Piston Rod is damaged which then contributes to a oil leak. This has been happening over a 6 month time span. I call myself fixing one thing then something else more detrimental breaks.

Mileage: 237,205

The contact owns a 2013 Kia Soul. The contact stated while driving and making turns, the vehicle made abnormal popping sounds. The vehicle was taken to the dealer where the flex coupler was replaced. Additionally, the contact stated while driving at various speeds, the engine was making abnormal knocking sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer several times. The dealer completed an oil change and serviced the fuel system; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that there was excessive clearance in the rod bearing. The dealer replaced the short block and all gaskets; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. The dealer replaced the engine; however, the check engine warning light remained illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the catalytic converter needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as the catalytic converter was never replaced under the recall. The dealer informed the contact that she would be charged for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

Mileage: 100,000

Vehicle traveled down I-65 normal cruising. Had a check engine light illuminated. Code pulled as a P0420 diagnosed for Catalytic Converter. Because of this code, the oxygen sensors eventually went out. Sensors were replaced. Two months later the code for O2 sensors being bad came again. Vehicle was seen by another driver on right side with flames showing under the engine while driving. From there, a noise was heard, seen later as a hole made in the bottom of the cast iron block. Vehicle was pulled to the side of the road. I had gotten out to pop the hood, where white smoke was fuming from. Then I seen flames arise and grabbed all personal belongings fearing the worst (explosion). Flames simmered down after 1 hour passed. Engine was not started but with a hole in the bottom, fear of a rod being slung is scary.

The contact owns a 2013 Kia Soul. The contact stated that the vehicle was experiencing excessive oil consumption and was making abnormal knocking sounds intermittently while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included. Additionally, the contact stated while driving 70 MPH, the vehicle decelerated unintendedly. The contact depressed the accelerator pedal, but the vehicle failed to respond. The check engine warning light was illuminated. The contact turned on the hazards lights and exited the highway. The contact coasted the vehicle to the shoulder of the roadway. The contact then pushed the vehicle to a gas station with the assistance of bystanders. The vehicle was then towed to the residence. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 113,956.

Mileage: 113,956

The contact owns a 2013 Kia Soul. The contact stated while starting the vehicle, the contact heard an abnormal knocking sound. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed with a rod bearing knock. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was not contacted. The approximate failure mileage was 137,000.

Mileage: 137,000

My 2013 Kia Soul was diagnosed with engine failure. My mechanic stated no trouble codes, all fluids full. No diagnostic codes at all. At above 30 mph my vehicle blows black smoke. My mechanic found Kia TSB 222 Excessive Oil Consumption. He wrote up that he warned me not to drive vehicle and have towed to KIA dealer. Contacted KIA dealer and was told my vehicle not covered as I was second owner. The vehicle had 105302 miles when I bought it in May 2021 and currently has 112446 as of today. There is a class action lawsuit pending on these issues. It shouldn't matter who the owner is when an engine fails because of defective workmanship. KIA is aware of this specific problem and are doing everything they can to NOT make it right by the consumer. This recall should encompass all vehicles with the defect. This is not some recall for a window seal that falls out. This renders the vehicle completely useless and valuable only as scrap. Imagine all the people who did everything right and now have no vehicle due to an issue over which they had no control.

The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and overheated. Additionally, when the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic retrieved an unknown fault code. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.

Mileage: 135,000

My engine been making noise past two years

The contact owns a 2013 Kia Soul. The contact stated while driving 75 MPH, the vehicle made an abnormally loud sound. The contact veered to the side of the road. There was no warning light illuminated. Upon inspecting the vehicle, she noticed that a significant amount of engine oil was leaking underneath the engine onto the ground. The vehicle was towed to a gas station and was then towed to the residence. The dealer was notified of the failure and informed the contact that she would be responsible for repairing the vehicle as she failed to repair the vehicle under unknown service campaigns that had been sent to her. However, the contact had not received the notifications. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 143,000.

Mileage: 143,000

Check engine light came on and was showing issues with the camshaft and crankshaft sensors. I took it to the dealership where I purchased the car and they told me there was sludge built up due to lack of maintenance (regular oil changes). I have proof of regular oil changes being done. They told me there are no recalls (there is an open investigation on my make and model) and I would have to pay for a new engine which costs more than the car is worth.

My engine failed and I thankfully was able to get my car to my mechanic but had I not, I could have stalled on the highway and caused a car accident.

2013 KIA SOUL. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE LIGHT. THE VEHICLE IS SLUGGISH AND HAS BLUE SMOKE COMING FROM THE EXHAUST AND WON'T HOLD OIL FOR ANY PERIOD OF TIME.

the catalytic converter is damaged, soon the engin could fail, and there is a recall on the catalytic converter for this car type and model and year. it has all the symptoms that the converter is damaged, tried to liquid to fix it it did not work It is available for inspection no risk yet, inspected and problem was confirmed engine light is on

Driving on the highway when my car started making a popping sound, No lights came on on the dash We pulled over thinking it was the tire, we pulled over just in time the car cut off completly while we were still moving towards an exit. Car had plenty of oil plenty of water everything was up-to-date Besides of steering coupler. Tried cutting the engine back on and it started smoking and wouldn't cut back on or it would stall out. If we didn't hear that noise a few seconds sooner we would have gotten to a terrible accident on a 4 lane highway, which we were all the way on the far left side before the engine cut out. There was no problems prior to any of this it just happened randomly

Nothing has ever been wrong with my 2013 Kia Soul. Love this car! But less than 1 mile from home it started jumping and died. I have never once known about a recall. When it was looked at by mechanic, I was told the engine was blown due to possible head gasket, oil leaking out, etc. I have a rare terminal disease and can’t afford a new engine! My husband of 20 years left me, I am fixing to having cancer surgery and now to learn I have no car? I can’t take anymore! My local Kia dealships said recall was too old. I don’t have any idea what I’m going to do now! Maybe the surgery won’t go well….because right now, I could care less if I die because I have no life, no husband, no car…….

The contact owns a 2013 Kia Soul. The contact stated the check engine warning light illuminated. The contact stated that the vehicle was included in NHTSA Campaign: 19V120000 (Engine, Engine and Engine Cooling) for which the catalytic converter was replaced. After the repair the vehicle began to drive sluggishly with the check engine warning light illuminated. The contact returned the vehicle to the dealer who replaced the catalytic converter, spark plugs, and exhaust pipe. The failure persisted. The contact stated that the vehicle failed to exceed 10 MPH while driving. The vehicle had not been repaired. The manufacturer was made aware of the failure but had not yet approved the engine replacement. The approximate failure mileage was 30,000.

Mileage: 30,000

The engine on my vehicle stopped working while I was driving on the freeway. I later got my vehicle towed to Future Kia of Clovis to handle the engine recall. When I have the vehicle serviced, they inform me that they could fix the recall, however they would not fix the damage that the recall caused to my engine. They also said that if would have gotten the recall fixed before my engine was damaged, I would have been able to purchase an extended warranty. However my engine would not have been damaged if the recall was repaired prior. They informed me that I would need an entire new engine that would cost around $5000. A former employee that I know personally told me that they are responsible for repairing recall damages as well as the recall and I should not be asked to pay an outrageous amount of money to have a reliable vehicle. Now I no longer have transportation due to Future Kia of Clovis failing to repair the recall and the damage.

The contact owns a 2013 Kia Soul. The contact stated that while her husband was driving 40 MPH, there was an abnormal sound before the vehicle stalled. The contact stated there was no warning light illuminated. The driver was able to park safely in a driveway. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,432.

Mileage: 122,432

2013 Kia Soul randomly turns off. It has 101K miles. No dash or warning lights come on before this happens. Then after it turns off an oil can icon, battery icon and a steering wheel icon with exclamation come on the dash and the air is still on, so its on battery power. I have to put it in park, turn off the ignition and AC and restart the car. The second issue that is happening. It is also randomly struggling to start up. I have bought a new battery thinking it was the issue. Still it randomly has startup cranking issues. The random engine power off has happened while slowing down to go over a speed bump, while idling at a stop lights and while i tried to engage the reverse to backup. It is also randomly struggling to start after these engine power off events. Never consistent. Sometimes it starts right up after the power off and others it takes several cranks before it starts. I have to put it in park, turn off the ignition and restart it. I drive 5 miles to work and luckily don't need to go over 35MPH to get there, but I shudder to think what could have happened if i was going faster and the engine cuts off. I have had it diagnosed at a non Kia reputable mechanic repair shop, where they tested the battery and is shows to be good(Should since it is new). Since it sounded like an electrical issues they tested and cleaned the power and ground cables. They attached the scan tool and checked all the modules on the vehicle and no diagnostics trouble codes were stored in any of the modules. But the problem continues. I have scheduled another diagnostic with a Kia dealership Sept 29, 2022 to see if they can figure this out. This is very dangerous as it happens randomly and disables the car. Like i mentioned I shudder to think what could of happened the times I was on the highway driving at 60-65MPH and the only way to get it turn back on is to put it in park and restart it and hope it starts right away before an accident occurs. Not driving til fixed

My 2013 Kia Soul is having the exact issues as the existing Kia/Hyundai catalytic converter/piston recall, but my VIN is not included in the recall. The car stalled while stopped at a traffic light. We brought it to a local pep boys for service. They alerted us to the existing Kia recall.

The vehicle lost power and the engine started smoking followed by a loud knock. I had the vehicle towed to a shop and they determined that it was a rod knock. Vehicle has 138000 miles

The contact owns a 2013 Kia Soul. The contact stated that the vehicle had previously been serviced under an unknown Campaign for the ECU; however, the failure occurred after the repair was performed. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 158,513.

Mileage: 158,513

Speed Control may have misfunctioned. I do not really know. When driving, the car randomly drops down to 5 mph and continues on its own at 5mph. The only way to stop is to turn off the engine. The car is not safe to drive This defect puts me at risk and all the cars following me at risk. This defect has not been independently verified but it is easy to reproduce. Check Engine was on due to problems with a multitude of engine sensors.

I got a recall letter in the mail too late! (October 2021) I received recall letter and called my local dealership 5 minutes after reading it & was told to put the letter in my glove box until my car completely broke down December 8th 2021. It was towed and was told it needed spark plugs & an oil chance which I knew wasn't the case. It sat at that dealership for two months with every service advisor giving me the run around and come to find out I'm not the first person. Had it towed to a different location where it sat for another two months where I had to fight to get a "goodwill" engine which we still paid almost $4,000 when it should of been for free! I got my car back March 31st 2022 and now my car had failed again! Am being told it's something different now & the STEALERSHIP wants another $1,500 from me! My child has had to miss dr appointments due to this and I've jad enough! Kia customer service is incompetent and Kia dealership service departments are as well! Due to the fact my engine should of been replaced for free like everyone else but someone decided to send me the recall letter LATE!

I have a Kia Soul ECO. Frequently the car will stop. For no apparent reason. It may have to do with the ECO feature where the engine turns off when you come to a complete stop. This is very dangerous as it happens randomly and disables the car. I have to turn the engine off and back on to continue.

My 2013 Kia Soul Exclaim has turned-off three (3) times in the past 30 days. The first time was on 5/17/22, the car was idling in traffic at a stoplight when it turned-off completely. I had my mom in the front passenger seat, and we were quick to turn on the emergency lights. Thankfully, after 60-90 seconds, it restarted, and we were able to continue with the flow of traffic without issue until I tried accelerating, and it sounded like it was stuck between two gears at 40mph. When we were about to idle in traffic, the car felt like it was going to stall/turn off again. We parked in an apartment complex, and checked for leaks but didn’t see any. I scheduled an appointment with Firestone Complete Autocare for the next day, and after a few hours I was able to start the car and head home without issues. On 5/18/22, we took the car to Firestone where they checked the battery & other components but readings came back normal. The manager couldnt explain what happened and didn’t feel comfortable changing the battery since readings were normal. I didn’t have any further issues until 6/1/22 when the car was idling, and turned-off again. It still took 60-90 seconds to restart, but no further issues until this morning, 6/4/22. Today, the car was idling while at the Starbucks drive-thru line when it turned off. This time it took 90-120 seconds to start again, and when I tried to accelerate it began to sputter and felt like it was going to turn off again. I decided to go home, but it would not accelerate up the hill I live on, and ultimately died on the street outside my neighborhood. The car was towed to Firestone, and it was suggested to check Kia for a recall. NHTSA shows that 2012-2016 Kia Souls have been recalled for faulty catalytic converters. I called Kia Service, and the mechanic said that the VIN on my vehicle is not recalled, but from what I described, it could be an issue with the catalytic converter. Firestone was notified, and will check the engine.

The car broke down in concord nc in February 2022 they said it was the catalytic converter and it was on back order. Then the end of April they put the part on and the engine locked up. They said to come and get it there was nothing the could do.

The engine threw a rod while we were on the highway due to the recalled part. Our safety was at risk as it was me (23), my husband (27), our two kids ( 2 year old and 4 month old) and my husbands brother (23) in the vehicle when it malfunctioned. We were lucky enough to safely get off the highway without harming ourselves or anyone else. We had the vehicle towed to a shop and they informed us that it threw a rod in the engine but insurance didnt come out. There werent any messages on prior to failure but once it happened a few lights came on. The check engine, oil, and a light that had a steering wheel and an exclamation point by it.

I called the Nashua Kia dealership spoke to Chrissy and she had said they found two recalls on my 2013 Kia soul as I was explaining to her the problem she quickly told me that’s another problem she must’ve been in a bad mood or some thing hung up on me I’ve called two places now they gave me the run around very very rude she shouldn’t be working the front desk if she has an attitude and just hangs up on people I’m just trying to get help..

The contact owns a 2013 Kia Soul. The contact stated that the engine had seized. The TPMS warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The contact stated that the failure was related to Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The approximate failure mileage was 100,000. The VIN was not available.

Mileage: 100,000

The contact owns a 2013 Kia Soul. The contact stated that while the vehicle was being serviced, the independent mechanic stated that the oil level was low. There were no warning lights illuminated. The mechanic had not performed a diagnostic test; however, the mechanic stated there was oil burning from the tailpipe, which caused the regular low oil. The manufacturer was notified of the failure. The approximate failure mileage was 84,700.

Mileage: 84,700

My car without warning started smoking from the hood. I immediately parked the car, popped the hood, and flames starting rising from underneath before I had even exited the vehicle. Within 5 minutes of the smoke, my car was completely on fire.

In mid January 2022 I purchased from Baba's Autos in Houston 2013 Kia 5 speed 4cyl [XXX] vin. I immediately saw was using oil like 1gal per month. I took to Elite Auto in Feb2022 and they say engine recall on this as piston rings shot why oil blow-by. Was caused by a NHTSA Safety reacll #19V120000 with recall date 2019-02-21 so I took in on 9Mar22 as some outstanding recall items like software update and Catalytic check. They said on 9Mar22 "No Issues" with Catalytic converter. less than 3 days later on 12Mar22 I broke down driving less than 60 miles to northwest side of Houston with code P0240 Catalytic inefficiency trying to get to my kids who were broke down from a flat tire near 290 and 610. I towed to Clear lake area w/ AAA and on Monday 14th had towed over to Gay Family Kia. I was expecting to get a Catalytic converter replaced due to the NHTSA Safety recall as the damage caused to my 2013 Engine but after 2 weeks of waiting on 24MAR22 I was told by Roy that I would have to pay for the catalytic converter nearly $2k which should be covered under the Safety recall. I also should be provided a new engine as existing is sucking oil due to piston ring damage. At the moment, my Kia is in the Gay Family Service center and it seems any recall on my vehicle has been zeroed out of the national database even though any Catalytic converter upgrades have not been completed. My trust in Kia products has been damaged. My trust in Gay Family Kia service center is also damaged as I was stuck without transportation for 2 weeks. And though my vehicle has 139k miles why won't they change out the engine if there is piston ring damage that was caused by their faulty catalytic converter that they don't want to pay to change out even though the NHTSA 19V120000 safety recall clearly states is result of overheating Catalytic Converters. I don't know who to talk to now as this doesn't seem right. Can someone please help me [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2013 Kia Soul. The contact stated while driving approximately 65 MPH, the vehicle lunged forward with the check engine warning light illuminated. The contact pulled over safely and had the vehicle towed to her residence. The contact later took the vehicle to the local dealer, where it was diagnosed and determined that there had been engine gouging and the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 98,000.

Mileage: 98,000

Unknown

Took my car in for recall and they said I need an engine but will not replace it free of charge. Also the catalaytic converter was clogged and someone tried to take it off to get me home when I broke down on side of road. They won't replace it even though it was malfunctioning and I had to do what I could to get off side of road. They replaced the computer thing but said the engine would be at my cost. Can you please help. This is at Lancaster Kia in Pennsylvania.

Purchased used 2013 Kia Soul July 2018. June 2019, vehicle was taken to Kia Dealership for SC176-19V120 ECU Logic Upgrade. Neither catalytic converter nor engine were replaced during recall repair. In 2020, vehicle began consuming oil and poor mileage. No smoke or leak detected. Had vehicle inspected by local mechanic, who could not find pooled oil or a leak. Suggested replacing PCV valve and had that done, but symptoms persisted. April 2021 Engine Misfire Code P0300 and P0303 for cylinder 3 and multiple cylinder misfires detected. Local mechanic also checked for burning oil or leaks. Engine made knocking sounds on acceleration. Mechanic performed fuel system cleaning, and replaced spark plugs and coils. Engine knocking stopped, but loss of oil and poor mileage remained. Oct 2021 Campaign PI2002A Knock Sensor software update to ECU was performed by local Kia dealership with no other repairs performed. Feb 2022, visible oil leaking from beneath car and check engine light. Local mechanic diagnosed CodE P0420 Catalyst System Efficiency Below Threshold (Bank 1), and heard engine knocking. Recommended replace catalytic converter and reprogram ECU for short term fix, followed by engine replacement due to wear and damage from catalytic converter. Suggested I contact dealership who performed recall repairs to see about warranty or replacement of engine due to recall repairs failing to correct faulty engine issues.

The contact owns a 2013 Kia Soul. The contact stated while driving approximately 60mph when the engine light illuminated and the vehicle lost power. The contact merged to the shoulder of the road. The contact was informed by a passerby that the engine was on fire. The contact then called the fire marshals and the fire was extinguished. A fire report was taken and no injuries were sustained. A police report was not filed. The vehicle was towed to a local dealer and was awaiting a response. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) however the VIN was not included. The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximate. 78,000.

Mileage: 78,000

While driving down the highway, or turning around a curve the engine stops. The car can be restarted after it is put un park. Not always possible on a busy road.

Received Engine Code P0420 - Catalyst System Efficiency Below Threshold - Bank 1. There is an existing recall NHTSA # 19V120000 ( Kia Recall SC176), with similar issues and I received a letter from Kia to get the recall repaired, but when entering my VIN, my vehicle is not on the recall list, and now I believe I am experiencing this recall on my vehicle. If the cat. the converter is clogged it can cause engine failure and possibly a fire in the near future. Unfortunately, Kia will not repair my vehicle as the VIN is not listed. The possible repairs are in the thousands for a new catalytic converter, which I have seen may other customers not get reimbursed if they fix it on their own. I am hoping this can get on their radar to add my car to the recall. My vehicle is a 2013 Kia Soul (Base Model 1.6 liter). Thank you.

The contact owns a 2013 Kia Soul. The contact stated the engine was making an abnormal knocking sound. The check engine warning light was illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed the contact that the failure might be due to a piston slap. The manufacturer was notified of the failure and a case was filed. The contact was informed that the vehicle was not covered under NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The failure mileage was approximately 170,000.

Mileage: 170,000

May, 2021 the check engine light came on. The engine appeared to be sluggish upon acceleration. Took vehicle to be serviced at Meineke in Berlin. NJ. They suggested filling tank with high octane gas. They also changed all fluids and filters as well as installed all new spark plugs. Engine continued to be sluggish and once again check engine light came on. On 8/24/21 an email was sent by the Federal Court attaching an information pamphlet regarding a recall in response to a "knock sensor detection system". I immediately attempted to make an appointment with the Turnersville, NJ Kia Dealer. I was told they were booked up for 6 to 8 weeks. I made an appointment, but subsequently cancelled when I was able to be seen by Keller Auto repair on 8/26/21. They diagnosed a "bad ground circuit ". They advised we should take the vehicle to a Kia dealer. I was able to get an appointment with Cherry Hill, NJ Kia dealer for 8/26/21. I was given a $426.45 invoice to perform recall along with a transmission service purge & fill and drive belt replacement. Unfortunately, engine problems were worsening. The vehicle was stalling at every stop sign, traffic light and acceleration. I inquired about the "knock sensor" recall and was told they would submit a claim to Kia for engine replacement. Claim was denied! Vehicle has been rendered as inoperable and unsafe. The vehicle is available for inspection upon request.

It all started when I thought I received bad gas a couple of months ago after filling my tank up with regular gas from a Speedway , It didn't start right away, and that never happened and then it continued to Be hard to accelerate, as I drove it. That has happened on 2 other occasions since that incident a couple of months ago I would push the pedal to the floor and the RPM would not move it stayed on zero. The accelerator was resistant to move, but I made it home. Spoke a mechanic friend, who's done body work on my car, and thought, as I did, I had bad gas.. suggested, I get the fuel tank flushed and filled, which I did at Jiffy Lube. I've since put HEET in on every fill up, and used premium gas. Happened again yesterday am on my way home from work about about 830am. I was stopped at a light, it cut off, I put it in park, and cut it back on, but it was hard to accelerate. I made it home, but now extremely worried, given all the spontaneous fires, and engine problems. It's my only source of transportation, so I'm in desperate need of help.

I believe my catalytic converter. My engine light came on and I took it to AutoZone and they put it on the tester and they said it was my catalytic converter.

The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle was making ticking and knocking sounds. Upon registering the vehicle on the manufacturer's website, the contact was made aware that the VIN was associated with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to two independent mechanics, and both mechanics diagnosed the vehicle with engine failure. The vehicle was then taken to the dealer. The dealer upgraded the Catalytic Overheating Protection Engine Control Unit logic and diagnosed the vehicle with engine rod knock failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would not honor the recall since the contact was the second owner and the vehicle was out of warranty. The failure mileage was 184,963.

Mileage: 184,963

The contact owns a 2013 Kia Soul. The contact stated that while driving 55 MPH, the vehicle started losing motive power. The contact pulled over to the side of the road prior to the vehicle losing motive power. The vehicle was towed to an independent mechanic and was informed that there were similar vehicles experiencing the same failure. The mechanic notified her of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact then had the vehicle towed to the local dealer and was informed that the repair would be an out-of-pocket expense. The vehicle remained at the dealer unrepaired. The manufacturer was contacted but offered no assistance. The failure mileage was 117,000.

Mileage: 117,000

My car is having the exact same problem (engine damage from rod bearing wear) as the issue that triggered Recall No 20V-750 in Kia Forte, which also has the same 2.0L Nu GDI engine. My mechanic discovered the problem, which has blown my engine, and I know there is no motive for him to lie about it because he advised me to ask Kia to replace the engine and did not attempt to sell me the service himself. I have performed all recommended maintenance on time, and the only previous owner of the car provided documentation of doing the same. I know not many people who buy a Kia Soul spring for the premium trim with this engine so there may not be many complaints about it yet, but my hope is that the 20V-750 recall will at some point be extended to my car's model and trim as my car has only about 85,000 miles on it.

On a Sunday our started to turn off at red lights and stop signs. Then a loud pop happened, white smoke came out, and the car died on the interstate. The piston rod had broke and cracked the engine block. We did not even know there was anything going on until the car broke like it did.

Had the car for two months the engine light came on and it locked up to where I couldn’t go past ten mpg. I had it towed to Kia of Dayton and they won’t fix it.

The contact owns a 2013 Kia Soul. The contact stated that the engine was making a tapping sound. There was no warning light illuminated. The vehicle was jerking while idling. The contact who is a certified mechanic diagnosed that the vehicle had a valve tap failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

Mileage: 119,000

The contact's wife owns a 2013 Kia Soul. The contact stated that while his wife was driving approximately 60-70 MPH, the vehicle inadvertently decelerated and stalled. The check engine warning light illuminated. The contact's wife veered to the side of the road but was unable to restart the vehicle after several attempts. The vehicle was towed to the contact's residence and then towed to an independent mechanic who diagnosed that the failure was due to the lack of engine oil and the overheating of the catalytic converter. The manufacturer was made aware of the failure and advised the contact to take vehicle to the dealer for diagnosis to confirm that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to the dealer who diagnosed that the engine had failed and needed to be placed. The manufacturer informed the contact that he would be responsible for the cost of the repair as the recall was already closed. A case was opened. The vehicle was not repaired. The approximate failure mileage was 130,000.

Mileage: 130,000

The contact owns a 2013 Kia Soul. The contact stated while driving 65 MPH, the piston dislocated out of the engine. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to a family member’s residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 157,914.

Mileage: 157,914

I took my 2013 Kia Soul into the dealership in Rockwall because it had a recall. The dealership states that the problem with my particular car is in fact due to the recall. The engine has seized. The dealership is refusing to do any of the necessary repairs and said that they are no longer responsible for the car as we didn't bring it in a more timely manner. The service department is horrible about returning phone calls and has had the Soul since 9/22/2021, they scheduled the repairs, I paid to have it towed to the dealership as they requested. Now they are refusing to pay or do any of the repairs.

The contact owns a 2013 Kia Soul. The contact stated while driving 55-60 MPH, she heard abnormal knocking sounds coming from the engine. The check engine warning light illuminated. The contact stated she continued to drive the vehicle and took the vehicle to the dealer. The dealer diagnosed that the engine had failed and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 46,000.

Mileage: 46,000

Engine locked up on the highway at high speed. We had to get the car off the road very quickly. Our mechanic diagnosis was lower bearing failure resulting in a seized engine. No symptoms were noticed before seizing up.

The contact owns a 2013 Kia Soul. The contact stated while driving at 75 MPH, the vehicle began to stall. There were no warning lights illuminated. The contact stated she was able to pull to the side of the road, and the vehicle lost power when it was shifted into PARK. The contact stated she was able to restart the vehicle after two attempts however, she heard abnormal knocking sounds coming from the engine. The vehicle was towed to the dealer who informed the contact that the vehicle could not be diagnosed nor repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as it was out of warranty. The vehicle was towed to the residence of the contact's boyfriend. The manufacturer was made aware of the failure and informed the contact that the recall repair for NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) could not be completed on the vehicle because the vehicle did not have an extended warranty. The vehicle was not diagnosed nor repaired. The failure mileage was 87,450.

Mileage: 87,450

The contact owned a 2013 Kia Soul. The contact stated while her leaseholder was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that there were flames coming from the engine compartment. The fire department was called to the scene and extinguished the fire. The vehicle was destroyed. A fire report was filed. The vehicle was towed away from the scene. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 95,000.

Mileage: 95,000

My 2013 Kia Soul has been stalling while idle or at red lights. In addition, sometimes it is difficult to start and I have to attempt several times. Lately, once I do start the vehicle and begin to drive, it’s as if the vehicle doesn’t know which gear to maintain. As a result, the car will attempt to “cut off” driving and l literally will have to pull over immediately in attempt to not be hit or run off the road, as the car is practically in neutral by its own choice. Also, the “emergency brake” light is on, even though the emergency brake is not being used.

The contact owns a 2013 Kia Soul. The contact stated while driving at 55 mph, a loud knocking noise was coming from the engine compartment. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the engine needing to be replaced due to metal shavings being found in the oil pan. The vehicle was not repaired. The contact then took the vehicle to a local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure and informed the contact that they would call him back. The failure mileage was approximately 134,000.

Mileage: 134,000

The first issue is that the oil light does not come on properly. It would only flicker on occasionally when the oil level began to get low. This is scary to think about not being warned that your car is out of oil and continuing to drive, when the engine could seize. The real issue is that the car is consuming oil. I am going through a quart a week just to keep up. I drive 500-600 miles a week. Kia will tell you that adding oil in-between oil changes is normal. There is nothing normal about having to give it this much. The car is not smoking and the car is not leaking. I had it checked by my mechanic, and they replaced the PCV valve. They said this was a long shot, and the next step would be to replace the engine. The valve replacement did little to help the consumption of oil. I know there are other cars in Kia's offering that have leaked oil into the pistons, I am thinking this could be one of them.

The contact owns a 2013 Kia Soul. The contact stated that there was an abnormal knocking sound coming from the vehicle with the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine had misfired and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but declined the repair due to software update not being updated prior to the failure. The vehicle was included in NHTSA campaign number: 19v120000 (Engine, Engine and Engine Cooling). The failure mileage was 119,784.

Mileage: 119,784

The contact owns a 2013 Kia Soul. The contact stated while driving at various speeds, there was a knocking sound heard. The vehicle was shaking while accelerating and there was a lag before the vehicle accelerate and then stalled. The vehicle was taken to the dealer and diagnosed that the crankshaft sensor was faulty. The crankshaft sensor was replaced. The failure recurred after the vehicle was repaired. The vehicle was taken back to the dealer and diagnosed with engine failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that they would not cover the cost for the engine replacement and they had already initiated a product improvement campaign by installing the knock sensor detection to the vehicle. The failure mileage was 190,000.

Mileage: 190,000

My car, KIA SOUL 2013, had problems such as 1.car burned oil a gallon every 500-1000 miles 2.car not accelerating properly 3.check engine light PO420 and there was a recall about catalytic converter so I went to KIA DEALER (DTLA). I expected them to replace the catalytic converter but they just upgraded ECU. A couple months later, my car died in the middle of mountain road. According to a mechanic, one of engine’s pistons not working and suggested me to replace an engine. I did because I need a car for working. My car now still show code PO420. I am afraid that my car will die again from malfunction catalytic converter

Catalytic Converter is failing causing engine and exhaust noise as well as performance issues. Diagnostic code appears when computer diagnostics ran. There is recall for this issue for my year, make, and model, but when I search by vin it states there are no recalls for this vehicle.

While driving my car stalled on me. I pulled over to the side of the road and tried to restart the car it finally restarted i drove it to the nearest gas station. It did not over heat but it was smoking. The check engine light came on. I key it sit for awhile then restarted it and was able to drive it home. It was sluggish and would smoke but it was not over heating. I did the car about 2 miles down the road the car started smoking and then caught on fire

METAL SHAVINGS FOUND IN ENGINE AND ROD WENT THRU THE BLOCK. KEEPS OVERHEATING EVEN WHEN SEEN BY 3 DIFFERENT MECHANICS. VALUE 3 WON'T WORK NO MATTER WHAT WE DO TO FIX IT

Mileage: 182,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL HOWEVER, THERE WAS NO EVIDENCE OF A LEAK ON THE GROUND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD TO TOP OFF THE OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OTC SENSOR, FUEL INJECTOR AND PISTON DAMAGE MAY BE CAUSING THE FAILURE. THE CONTACT CALLED SOUTHWEST KIA ' AUSTIN (13175 US-183 N, AUSTIN, TX 78750, (512) 583-1900) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

Mileage: 165,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT HE BECAME AWARE THAT THE VEHICLE WAS CONSUMING A LARGE AMOUNT OF ENGINE OIL. THE CONTACT STATED THAT A QUART OF OIL WAS ADDED EVERY 1,000 MILES. THE CONTACT STATED WHILE DRIVING 45 MPH, THE ENGINE EXPERIENCED A MISFIRE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF ALLIANCE (2010 W. STATE ST, ALLIANCE, OH 44601) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT REPLACED THE SPARK PLUGS AND IGNITION WIRES HOWEVER, THE FAILURE PERSISTED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,954.

Mileage: 100,954

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND DROVE SLUGGISH. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, APPROXIMATELY 13 MONTHS LATER, THE CATALYTIC CONVERTER HAD FAILED A SECOND TIME AND WAS REPLACED. THE LOCAL DEALER CLASSIC KIA LOCATED AT 2920 N INTERSTATE 35E, CARROLLTON, TX 75007 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2019 UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

THIS VEHICLE WAS PURCHASED IN MARCH 2020 AND IN JANUARY 2021 STARTED EXPERIENCING STALLING AND SMOKE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DIAGNOSED THE ISSUE AS HAVING BAD GAS. IN FEBRUARY 2021, THE CAR HAD THE SAME ISSUE, STALLED WHILE DRIVING, AND WAS ALSO SMOKING. AFTER TWO WEEKS OF SITTING AT THE DEALERSHIP AND AWAITING THE DIAGNOSIS, THE SERVICE MANAGER AT SOUTHSIDE KIA REPORTED THAT THE ENGINE WOULD NEED TO BE REPLACED AND IT WOULD COST APPROXIMATELY $7700. UPON RESEARCH, KIA HAS RECALLED OVER 300K VEHICLES DUE TO ENGINE STALL AND THE RISK OF CATCHING FIRE. THESE ARE THE SAME ISSUES THAT MY MOM'S CAR IS HAVING, HOWEVER, THE DEALER WILL NOT ENTERTAIN OR PAY THE COST AND RATHER ATTEMPT TO SELL HER ANOTHER CAR. I AM STILL AWAITING THE DOCUMENTED ESTIMATE. I HAVE ONLY SPOKEN TO THE SERVICE ADVISOR ON THE PHONE. MY CONCERN IS THAT THEY WERE AWARE OF THE ENGINE TROUBLE IN JANUARY 2021 AND POTENTIALLY IN MARCH OF 2020 WHEN THEY SOLD THE VEHICLE TO HER. THIS APPEARS TO BE DISHONEST AND THAT KIA'S STAFF TOOK ADVANTAGE OF A SENIOR CITIZEN. THE CAR WAS IN MOTION WHILE STALLING AND SMOKING.

Mileage: 99,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT FOLLOWED BY AN ODOR OF SOMETHING BURNING. THE CONTACT STOPPED THE VEHICLE, AND UPON INSPECTION THE VEHICLE WAS LEAKING OIL FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THE CHECK OIL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACTS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND TOLD THE CONTACT THAT THE VEHICLE WAS NOT UNDER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.

Mileage: 175,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE OXYGEN SENSOR TO BE REPLACED. THE VEHICLE WAS REPAIRED AND EXPERIENCED THE SAME SYMPTOMS 2 YEARS LATER. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,781.*DT* CONSUMER STATED IT RECURRED AGAIN.*JB

Mileage: 141,781

A COMPLAINT TO KIA CONSUMER AFFAIRS ADDRESSING CONCERNS AND ISSUES WITH MY 2013 KIA SOUL IN DECEMBER 2020. THE COMPLAINT WAS REGARDED TO EXCESSIVE OIL CONSUMPTION, LOW GAS MILEAGE,VEHICLE STALLING AND SHUTTING DOWN COMPLETELY WHILE IN MOTION IN THE HIGHWAY AND FAULTY ENGINE PARTS. I INITIATED A 2ND COMPLAINT ABOUT SAME ISSUES IN JANUARY 2021. PRIOR TO ALL THIS IN 2019 KIA HAD A RECALL FOR ECU IN WHICH I STRONGLY THINK IS THE ONSET BEGINNING HOW ISSUES I CURRENTLY HAVE HAVE RESONATED INTO CURRENT ISSUES LEADING UP TILL (PRESENT). THIS YEAR 2021, I CALLED KIA CONSUMER ADDRESSING ISSUES BUT REP. STATED, THERE WERE NO ENGINE CAMPAIGNS OR RECALLS ISSUED AT THIS TIME AND INSISTED I CALL THE DEALERSHIP ABOUT ISSUES WITH THE VEHICLE. I CALLED THE KIA DEALERSHIP EXPLAINING TO THE SERVICE REP. AN INCIDENT HAD OCCURRED AS I'M DRIVING TO WORK WHILE IN MOTION IN ONGOING TRAFFIC UP A HIGHWAY MY CAR BEGIN TO STALL LIKE IN LIMP MODE AND LOSING POWERTRAIN IN THE ENGINE AND SHUT OFF COMPLETELY. WHILE THIS HAPPENED THE CHECK ENGINE LIGHTS WERE ILLUMINATED AS THE BATTERY LIGHT, OIL LIGHT AND THE CHECK ENGINE LIGHT WERE ON ALL AT THE SAME TIME. I TRIED TO START THE VEHICLE BUT WOULD NOT START. I CALLED FOR 911 ASSISTANCE FOR IMMEDIATE HELP DUE TO CAR SHUTTING OFF ON ME IN ONGOING TRAFFIC. THE STATE AGENT DID NOT COME IN TIME, SO DOT HAPPENED TO DRIVE PASSED AND SLOWED DOWN AND COME BACK TO HELP PUSH MY VEHICLE TO THE RIGHT SIDE OF THE HIGHWAY TO SAFETY. EVENTUALLY, 911 AGENT CAME AND I EXPLAINED EVERYTHING TO HIM AS I CALLED FOR ROADSIDE ASST. TO COME AND TOW MY CAR TO THE NEAREST AUTO SHOP. I PHONE THE KIA DEALERSHIP THE SAME DAY OF THIS INCIDENT AND EXPLAINED EVERYTHING, KIA REP. SAID THAT'S BECAUSE YOU SHOW A RECALL OPEN ON YOUR VEHICLE AND NEED TO BRING THE VEHICLE IN FOR REPAIRS. ECU KNOCK SENSOR WAS TOLD BY SERVICE MGR. THIS WAS THE REASON CAR SHUT DOWN ON ME. DISAPPOINTED WITH KIA

Mileage: 159,832

THE VEHICLE STALLED WHILE DRIVING AND THE ENGINE LIGHT WAS ILLUMINATED. THE CAR WOULD CRANK AFTER SITTING FOR A MOMENT AND THEN THE CAR WOULD STALL AGAIN WHILE DRIVING. THIS WAS VERY DANGEROUS BEING THAT THIS WAS IN TRAFFIC. IN FEBRUARY, THE CAR WAS STALLING AND WHEN TOWED TO THE DEALER THEY DIAGNOSED AS HAVING BAD GAS AND TO RUN THE GAS OUT OF THE TANK. THE ENGINE LIGHT DID NOT COME ON AT THIS TIME. THE CHARGE WAS $168.00 TO DIAGNOSE. THE SAME PROBLEM IS OCCURRING A MONTH LATER AND THE DEALERSHIP RESPONDED THAT IN ORDER TO DIAGNOSE THE PROBLEM IT WILL COST $420. THIS APPEARS TO BE AN EXCESSIVE AMOUNT JUST TO DIAGNOSE THE PROBLEM AND DOES NOT INCLUDE ANY REPAIRS. BEING THAT THE ENGINE IS STALLING THIS AND THE SERIOUSNESS OF THIS, I WOULD LIKE TO BRING THIS TO THIS AGENCY'S ATTENTION. I AM A SENIOR CITIZEN AND WOULD HATE TO THINK THAT THE DEALERSHIP IS TRYING TO TAKE ADVANTAGE OF A WOMAN WHO IS A SENIOR CITIZEN. THE CAR WAS IN MOTION ON SURFACE STREETS BUT ALSO ON THE HIGHWAY AT ONE POINT.

Mileage: 99,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO STALL AS A BLACKISH SMOKE BEGAN TO EMIT FROM THE ENGINE. AFTER THE ENGINE COMPLETELY FAILED, THE OIL AND CHECK ENGINE WARNING LIGHTS BOTH APPEARED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT A ROD PIERCED THROUGH THE ENGINE BLOCK. THE VEHICLE WAS DIAGNOSED WITH A COMPLETE ENGINE FAILURE AND WAS REPLACED WITH ANOTHER ENGINE BY THE SAME MECHANIC. THE VEHICLE WAS REPAIRED. THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER THE VIN WAS NOT INCLUDED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,250.

Mileage: 76,250

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047, (267)436-4961) AND THE CONTACT WAS INFORMED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THE RECALL REPAIR WAS COMPLETED HOWEVER, THE FOLLOWING DAY THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO DEALER AND WAS INFORMED THE CATALYTIC CONVERTER NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

Mileage: 129,000

DRIVING HOME A FEW WEEKS AGO MY KIA STALLED ON THE INTERSTATE, STOPPING ME IN IN HEAVY TRAFFIC WITH OUT WARNING. I WAS ABLE TO GET IT SAFELY OFF THE ROAD AFTER IT STARTED BACK UP. WHEN IT STARTED IT STARTED BLOWING ALL KINDS OF WHITE SMOKE, RAN REALLY ROUGH, ALL THE DASH LIGHTS CAME ON, AND I NOTICED THE ENGINE WAS NOW KNOCKING. THE NEXT MORNING I GOT IT TOWED TO KIA DEALER WHERE THEY DID SOME WORK UNDER RECALL SC176 WHICH WAS A FAILED COMPUTER WHICH OVER HEATED THE EXHAUST CONVERTER WHICH RESULTED IN INTERNAL ENGINE FAILURE DUE TO BACK PRESSURE AND COMBUSTION. MY ENGINE NOW HAS A FAILED ENGINE CONNECTING ROD. KIA DID THE BASIC RECALL WORK BUT NOW IS REFUSING TO REPLACE THE ENGINE UNDER THEIR OWN RECALL. AS IT STATES RIGHT IN THE RECALL. IF THE CATALYTIC CONVERTER IS DAMAGED, SUBSTRATE PARTICLES CAN ENTER THE ENGINE COMBUSTION CHAMBER AND CAUSE ABNORMAL ENGINE COMBUSTION. CONTINUOUS ABNORMAL ENGINE COMBUSTION CAN RESULT IN DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS WHICH CAN CAUSE PISTON ROD BREAKAGE, POTENTIALLY PUNCTURING THE ENGINE BLOCK ALLOWING ENGINE OIL TO ESCAPE. ENGINE OIL THAT CONTACTS A HOT EXHAUST SURFACE MAY RESULT IN A FIRE. IN ADDITION, THE CATALYTIC CONVERTER WILL ALSO BE REPLACED IF IT HAS BEEN DAMAGED. DEPENDING ON THE EXTENT OF ANY DAMAGE, THE ENGINE MAY ALSO BE REPLACED. THIS CAR I HAVE OWNED SINCE BRAND NEW 1 PERSON OWNER AND WAS RUNNING PERFECT UP UNTIL THIS EVENT. THE ENGINE FAILED DUE TO THE ISSUES OF THE RECALL AND NOW THEY REFUSE TO REPLACE THE ENGINE THAT IT IS CLEARLY LISTED DIN BLACK AND WHITE ON THEIR OWN RECALL INFORMATION.

Mileage: 178,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL AND SHUT-OFF. ALSO, WHILE DRIVING THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER KIA OF SCHAUMBURG LOCATED AT 1100 E GOLF RD, SCHAUMBURG, IL 60173 WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

THE ACCELERATION DROPS OUT AT ANY GIVEN POINT IN TIME. IT IDLES ROUGH. THE CHECK ENGINE LIGHT GOES ON AND OFF REGARDLESS OF ISSUES OCCURRING. PEDAL TO THE FLOOR I CAN'T GET MORE THAN 1400 RPMS AND ABOUT 7 MPH. THE DEALERSHIP HAS HAD MY CAR SEVERAL TIMES UNABLE TO FIND AN ISSUE AND THE ENGINE HAS BEEN REPLACED SINCE IT BLEW UP A YEAR AND A HALF OR SO AGO. EVERYTHING I'VE READ SEEMS LIKE THE CATALYTIC CONVERTOR IS FAILING

Mileage: 81,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 40 MPH, THE CLUNKING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER EWALD KIA LOCATED AT 36883 E WISCONSIN AVE, OCONOMOWOC, WI 53066 WHO DIAGNOSED THAT THE ENGINE ROD HAD FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

THE ENGINE BLEW UP WHILE I WAS DRIVING DOWN THE HIGHWAY, GOING ABOUT 65-70 MPH. I HAD THE VEHICLE TOWED TO A LOCAL KIA DEALERSHIP AND THEY CONFIRMED THE ENGINE EXPLODED BUT KIA CUSTOMER SERVICE WILL NOT TAKE RESPONSIBILITY, THOUGH THEY HAVE A RECALL NOTICE OUT ON THE ENGINE.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE DRIVING 75 MPH, THE CRUISE CONTROL BECAME INOPERABLE AND THE VEHICLE FAILED TO MAINTAIN A SPEED OF 45 MPH. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT P0302 (CYLINDER 2 MISFIRE) AND P0420 (OXYGEN SENSOR) WERE RETRIEVED. THE VEHICLE WAS TOWED TO SANTA FE KIA (1701 ST MICHAELS DR, SANTA FE, NM 87505, (505) 982-1957) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FOLLOWING DAY THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000. INVALID VIN.

Mileage: 176,000

I HAVE A 2013 KIA SOUL, I HAVE BEEN PAYING MY LOAN ON THIS CAR SINCE 2016. I TAKE CARE OF IT AND ROUTINELY DO OIL CHANGES ON IT AND UP KEEP. OVER THE COURSE OF THE PAST FOUR MONTHS I NOTICED MY CAR ACTING UP, I HAD TAKEN IT TO SHOPS AND NONE COULD FIND A PROBLEM. MY CAR WAS NOT STARTING UP, I WOULD HAVE TO JIGGLE MY WHEEL TO MIRACULOUSLY GET THE VEHICLE TO START. THEN ONCE IT STARTED IT WOULDN'T ACCELERATE AND WOULD SLOWLY GO INTO NEUTRAL. PROGRESSIVELY IT GOT WORSE, MY CAR WOULD TURN OFF IF I WAS PARKED OR AT A STOP SIGN OR WHEN GOING 20MPH OR LESS. ON 12/24/2020 AS I WAS DRIVING MY CAR ON A MAJOR HIGHWAY I SAW SMOKE COMING FROM MY CAR. I TURNED THE VEHICLE OFF AND THEN AS I RESTARTED IT, THERE WAS A LOUD CLANGING AND THE CAR WAS JUMPING. I IMMEDIATELY TURNED IT OFF AND GOT IT TOWED. I AM AT A LOSS AND COMPLETELY AT RISK WITH THIS VEHICLE PLEASE HELP.

Mileage: 139,000

BOUGHT THIS CAR FOR MY TEENAGE DAUGHTER. ROD BROKE, PUNCTURED THE ENGINE BLOCK, WHICH CAUSED THE OIL LEAKED OUT AND IT CAUGHT FIRE WITH MY DAUGHTER AND HER FRIENDS IN THE CAR.

Mileage: 150,000

ENGINE BEGAN MAKING TICKING NOISES WHILE STATIONARY AND WHILE DRIVING AND ENGINE CHECK LIGHT CAME ON. TOOK IT TO DEALER; DEALER CHANGED OIL & FILTER AND SAID PROBLEM WAS BAD OIL FILTER CAUSING LOW OIL PRESSURE. ENGINE CHECK LIGHT CAME ON AGAIN A FEW WEEKS LATER. RETURNED TO DEALER; TECHNICIAN HAS FOUND METAL SHAVINGS IN THE OIL AND EXPECTS COMPLETE ENGINE FAILURE IN THE FUTURE.

Mileage: 133,000

ENGINE LOSING POWER ENGINE STALLS LOW OIL FOR THE LAST YEAR TAPPING SOUND FROM ENGINE.MY FAMILY AND I FEEL VERY UNSAFE DRIVING THIS CAR IT'S PARKED IN THE GARAGE.WE'VE HEARD ABOUT THE FIRES ABOUT THE BREAKDOWNS THE CAR FREEZING UP AND WE WILL NOT DRIVE IT. WE NEED HELP GETTING THIS ISSUE RESOLVED. 101,000 MI ON THE CAR. PLEASE REACH OUT TO US IF YOU CAN. [XXX][XXX]THIS IS [XXX] FATHER I'M TRYING TO HELP HER GET THIS CAR REPAIRED [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE VEHICLE WAS SHAKING AND FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THERE WERE GROOVES IN THE ENGINE BLOCK. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

AFTER SC176 RECALL REPAIR THE VEHICLE STILL DID NOT RUN CORRECTLY. AFTER ESCALATING FOR A VP, KIA REPLACED THE CATALYTIC CONVERTER. I ASKED FOR THE PARTS BUT KIA SAID THE PARTS WERE THEIRS.THE ENGINE SEEMED TO BE RUNNING CORRECTLY BUT FAILED IN NOV. 2020. I WENT ABOUT A MILE WITH THE CAR AFTER IT WAS SITTING FOR 2 DAYS AND THE CHECK ENGINE CAME ON AND BLINKED AND ENGINE RAN ROUGH. I HAD IT TOWED TO THE KIA REPAIR. KIA SAID I NEEDED A NEW ENGINE, WITH PARTS AND LABOR WOULD BE 6K TO INSTALL. I TALKED WITH 2 MECHANICS BESIDES KIA AND BOTH SAID THAT THE CAR AGE AND MILES IT SHOULD NOT HAVE FAILED AND THAT IT HAD TO BE AN OVER HEATING ISSUE BUT IT NEVER OVERHEATED. I FOLLOWED MAINTENANCE SCHEDULE FOR MOST OF THE LIFE OF THE CAR.

Mileage: 154,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AS THE VEHICLE DECREASED IN SPEED. THE CONTACT VEERED TO THE EXIT RAMP IN ORDER TO EXIT THE HIGHWAY. THE CONTACT THEN ENTERED A GAS STATION AND WAITED FOR A COUPLE OF MINUTES BEFORE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL WHICH FAILED TO ACCELERATE THE VEHICLE PAST 50 MPH. THE VEHICLE THEN STALLED AS ALL WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT AN ODOR APPEARED FROM THE EXHAUSTED PIPE. THE VEHICLE WAS TOWED TO THE CONTACT RESIDENTS, THEN TOWED FROM HER RESIDENT TO THE DEALER EVERGREEN KIA 9205 S WESTERN AVE, CHICAGO, IL 60643 (773) 779-4281 WHERE IT WAS DIAGNOSED THAT THE OIL CONSUMPTION DAMAGED THE PISTON RODS AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WAS UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

Mileage: 103,000

RECALL #176: ACCORDING TO THE RECALL, THERE CAN BE PISTON DAMAGE FROM THE OVERHEATING AND MISFIRING AS RESULT OF A BAD ECU. I RECENTLY HAD THIS RECALL REPAIR COMPLETED BUT THE DEALER IS UNWILLING TO ACKNOWLEDGE THE POSSIBLE ENGINE DAMAGE AND CHECK DEEPER. CURRENTLY, I AM BURNING ABOUT 1 QUART OF OIL EVERY 200 MILES. OBVIOUSLY, THIS IS A PROBLEM. MY CONTENTION IS THAT THE CAUSE MAY BE FROM PISTON DAMAGE ORIGINATING FROM THE ORIGINAL RECALL AND I AM CURRENTLY STILL AT RISK OF SEVERE DAMAGE AND/OR DANGER. I DO NOT KNOW THE NEXT STEPS IN GETTING THE DEALER TO INVESTIGATE THE CAUSE OF INCREASED OIL CONSUMPTION.

Mileage: 115,908

AT 97000 MILES THE ENGINE BEGAN A TICKING NOISE. ALL FUEL AND OIL LEVELS WERE APPROPRIATE. LESS THAN 2 WEEKS AFTER THAT NOISE BEGAN BEFORE I COULD GET INTO A SERVICE APPOINTMENT, I WAS DRIVING DOWN THE HIGHWAY, THE TICKING GOT LOUDER THEN MADE A POOF NOISE AND THE CAR DIED. NO INTERNAL OR EXTERNAL LIGHTS, NOTHING. I COASTED TO THE SHOULDER. I HAD IT TOWED TO A SHOP WHERE THEY STATED THAT A ROD HAD COME APART AND THE ENGINE NOW HAD A HOLE IN THE SIDE AND WOULD NEED TO BE REPLACED.

Mileage: 97,000

STALLED WHILE ON THE INTERSTATE. WILL NOT START BACK UP SINCE.

Mileage: 119,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STARTED SHAKING AND SMOKE WAS DETECTED FROM THE HOOD AND THE VEHICLE STALLED. THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO BILL BYRD KIA (2435 15TH ST, PANAMA CITY, FL 32405 (850) 872-0444) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ENGINE NEEDED TO BE REPLACED. THE CONTACT REPLACED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,937.

Mileage: 133,937

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT SHE CHECK THE OIL LEVEL A MONTH AFTER AN OIL CHANGE WAS PERFORMED AND BECAME AWARE THAT THE OIL LEVEL WAS LOW. KIA ATLANTA SOUTH (7310 JONESBORO RD, MORROW, GA 30260(770) 968-3400) INFORMED THE CONTACT AT THE TIME OF THE OIL CHANGE THAT THE PISTON RINGS MAY NEED TO BE REPLACED. THE OIL LEVEL WARNING LIGHT RECENTLY ILLUMINATED AND THE DEALER RECOMMENDED THAT THE ENGINE BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,800.

Mileage: 18,800

NHTSA CAMPAIGN ID 19V120000: THE SC176 RECALL ON MY CAR WAS REPAIRED MAY 30, 2019. EARLIER THIS YEAR MY CAR BEGAN SHOWING THE SIGNS OF THE FURTHER DAMAGE NOTED IN THE RECALL DETAILS. IN APRIL 2020 MY CAR RANDOMLY STALLED WHEN IN MOTION ON A CITY STREET AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO COAST OFF THE ROAD AND EVENTUALLY START THE CAR AGAIN. THE PANDEMIC PREVENTED ME FROM HAVING IT SERVICED AT MY KIA DEALERSHIP OR ELSEWHERE. SINCE APRIL, THIS HAS OCCURRED FIVE TIMES, BOTH ON CITY STREETS AND THE HIGHWAY WHILE IN MOTION. THE HIGHWAY EVENT WAS FRIGHTENING AS I WAS IN HEAVY TRAFFIC TRAVELLING AT 60 MPH. MY LOCAL ONE STOP OIL CHANGE RE-OPENED AND I WAS ABLE TO GET AN OIL CHANGE MAY 5, 2020 AT 110,431, THEN AGAIN ON AUGUST 24, 2020 AT 114,121 MILES AT ONE STOP (RECEIPT ATTACHED). A WEEK LATER MY ENGINE OIL PRESSURE WARNING LIGHT CAME ON DESPITE THE RECENT OIL CHANGE. I ADDED OIL, BUT IN TWO WEEKS THE LEVEL IS AGAIN LOW AND I PUT IN 2 QUARTS. I TOOK IT TO THE KIA SERVICE CENTER SEPTEMBER 16, 2020 AT 115,179, AND THE OIL WAS AGAIN LOW AS SHOWN ON THE ATTACHED RECEIPT. KIA SERVICE WAS UNABLE TO DETERMINE THE CAUSE OF THE LOST OIL. ALTHOUGH MY CAR HAD THE REPAIR PERFORMED FOR THE RECALL, I'M AFRAID THE PISTON HAS BEEN DAMAGED, CAUSING THE ENGINE STALLS. MY OIL IS LEAKING OUT SOMEWHERE, SO I FEAR IT MAY BE THE BROKEN CONNECTING ROD THAT HAS PUNCTURED THE ENGINE BLOCK ALLOWING THE ENGINE OIL TO ESCAPE. THE KIA QUOTE FOR THE BRAKE, EXHAUST AND TIRE WORK WAS EXPENSIVE, SO I HAD A FRIEND'S EXPERT MECHANIC DO THE REPAIRS FOR LESS. HE WARNED ME THAT THE OIL WAS LEAKING OUT AND THE ENGINE MAY BLOW AND I'LL NEED A NEW ENGINE, AND STRONGLY SUGGESTED I SELL THE CAR BEFORE THAT OCCURS. I CANNOT, IN GOOD CONSCIENCE, SELL IT KNOWING THE RISK TO A NEW OWNER. I HOPE THIS EXPLANATION WILL LEAD TO KIA REPAIRING MY CAR PROPERLY.

Mileage: 110,000

MY CAR DIED WHILE DRIVING ON HIGHWAY GOING 75MPH WITH 70K MILES THATS ABOUT WHEN A VEHICLE SHOULD BE BREAKING IN NOT BREAKING DOWN. MY STEERING WHEEL IS LOOSE, GAS PLAY. THE RADIO SOMETIMES DOESNT COME ON AND MY ENGINE JUST SOUNDS CLOGGED

Mileage: 67,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ENGINE MADE A KNOCKING SOUND. THE CONTACT CHECKED THE OIL AFTER PULLING IN TO A GAS STATION. THE CONTACT CONTINUED DRIVING HOME HOWEVER, THE ENGINE BLEW AND OIL STARTED SQUIRTING FROM UNDER THE HOOD. THE CONTACT PULLED OFF THE ROADWAY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED A HOLE AT THE BOTTOM OF THE ENGINE HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

MY 2013 KIA SOUL CHECK ENGINE LIGHT BLINKING. I WAS TOLD NEEDED A NEW CATALYTIC CONVERTER WHICH I TOOK CARE OF 2 MONTHS AGO. CHECK ENGINE LIGHT CAME ON AGAIN WHEN I WAS DRIVING AND CAR WOULD NOT GO I'VE 40MPH. I TOOK IT TO A REPAIR SHOP AND WAS TOLD I NEEDED A NEW ENGINE. I HAVE ALWAYS GOTTEN MY OIL CHANGED EVERY 7000 MILES AS REQUESTED. I DID THIS AT THE KIA DEALERSHIP FOR THE FIRST 5 YEARS THEN JUST LOCALLY. MY HOURS AT WORK HAVE BEEN CUT BACK DUE TO COVID AND I DO NOT HAVE $5000 DOLLARS. THE SHOP SAID THAT THE ENGINES ARE HARD TO FIND DUE TO THIS BEING A ONGOING PROBLEM WITH THE 1.6 LITER 2013 KIA SOUL. MY KIA HAS 160,000 ON IT BUT HAS BEEN WELL MAINTAINED. I CONTACTED KIA AND THEY ARE NOT TAKING ANY RESPONSIBILITY YET SOLD THESE KIAS KNOWING THE ENGINE WAS FAULTY.

Mileage: 160,000

WHILE DRIVING BACK HOME MY 2013 KIA SOUL L4 1.6 SUDDENLY LOST ITS POWER IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT OFF OF THE ROAD AND CHECK IT UP INTO A PARKING LOT. I OPENED THE HOOD AND FOUND EVERYTHING WAS NORMAL SO I DECIDED TO DRIVE BACK AGAIN BUT AS SOON I START THE ENGINE A RED LIGHY GOT APPEARS ON THE ON. I GOT HOME AND CALLED A MECHANIC. A MECHANIC DID A COMPUTER SCAN AND THE REPORT FAULT CODE RETRIVAL AND DIAGNOSIS WERE: #1= SYSTEM TO LEAN @ HIGHER LOAD BANK # 1. THEN #2 - FUEL PRESSURE CONTROL LOW. HE REFERRED ME TO THE DEALERSHIP SINCE IT CAN NOT BE FIXED BY THEM (RECALL) WHEN I CONTACTED KIA THEY TOLD ME MY VEHICLE DIDN'T QUALIFY FOR ANY GUARANTEE SINCE IT HAS 130K MILES ON IT NOT RECALL COVER, AND I HAVE TO PAY TO FIX IT AS MY OWN EXPENSE BUT AS I READ IT SHOULD BE COVERED, I'M NOT SURE WHY MY CAR DOESN'T QUALIFY. I HAVE NOT OTHER TRANSPORTATION VEHICLE AND I DON'T HAVE THE FUNDS TO PAY THEEXPENSIVE DEALERSHIP TO FIX IT SO PLEASE I NEED TO KNOW IF YOU CAN HELP AND ASVISE. THANK YOU.

Mileage: 138,432

MY CAR WAS BROUGHT IN FOR THE RECALL AND THEY TOLD US IT WAS FINE BUT I NOTICED IT OFFEN GOT HOT AND IT LIKED TO BURN OIL OR LEAK OIL I HAD TO PUT OIL IN EACH WEEK AND ONE DAY OM MY WAY HOME THE MOTOR BLOW A ROD AND THIS WAS ONLY A COUPLE MONTHS AFTER THEY CHECKED IT AND SAID IT WAS FINE THE CAR ONLY HAD 125000 MILES ON IT AND I HAD TO PAY 1700 DOLLARS FOR A NEW MOTOR AND I'M STILL WAITING ON IT TO ARRIVE I DON'T THINK I SHOULD HAVE TO COVER THE COST OF THE MOTOR OR THE REPAIRS BECAUSE IT FALLS IN THE RECALL LIST OUR CAR HAD ALL THE PROBLEMS THAT THE RECALL WAS LISTING. I WOULD LIKE TO HERE BACK FROM SOMEONE ON MY CONCERNS.

Mileage: 125,000

WAS DRIVING MY 2013 KIA SOUL AND IT THREW A ROD AND MY ENGINE LOCKED UP. I FOUND OUT THAT THERE WAS A RECALL ON THE CATALYTIC CONVERTER. DEALERSHIP SAID THEY TRIED TO RUN A DIAGNOSTIC AND IT SAID ENGINE FAILURE AFTER THEY REPLACED THE RECALLED CATALYTIC CONVERTER.

Mileage: 120,000

REGARDING RECALL SC176 THE ENGINE IS OVERHEATING AND HAS ENGINE DAMAGE WHICH CAN LEAD TO THE VEHICLE STARTING ON FIRE. HAVE BROUGHT IT TO 2 DEALERSHIPS AND THEY ARE JUST TRYING TO BRUSH IT OFF SAYING NOTHING IS WRONG EVEN THOUGH IT IS OVERHEATING AND AN INDEPENDENT MECHANIC STATES THAT THERE IS PISTON AND CYLINDER DAMAGE.

Mileage: 137,985

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING, THE VEHICLE STALLED WITH THE LOW POWER STEERING FLUID WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PUSHED OFF THE ROADWAY AND RESTARTED. THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE NHTSA CAMPAIGN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,003. *BF *AS

Mileage: 100,003

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO STALL. THE CONTACT DRIFTED INTO A NEARBY PARKING LOT. THE CONTACT STATED SMOKE WAS COMING OUT THE OUTSIDE REAR. THE CONTACT LIFTED THE HOOD AND NOTICE OIL HAD SPILLED ALL OVER THE ENGINE OF THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE PISTON HAD FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740 PHONE: (301) 739-7283) FOR THE REPAIRS WHO STATED THAT THEIR FAILURE DID NOT RELATE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE). THE VEHICLE WAS NOT REPAIRED AS OF YET. THE CONTACT WAS UNSURE IF THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE 167,000.

Mileage: 167,000

WAS DRIVING ON THE HIGH WAY ENGINE BLINKED FIVE TIMES AND CAR LOCKED UP BEGAN TO SHUT OFF. GOT OUT THE CAR THINKING I NEED OIL POPPED THE HOOD SAW SOMETHING FALL LOOKED UNDER THE CAR THERE WAS A FIRE PUT THE FIRE OUT WITH A TOWEL CALLED THE POLICE AND THE FIRE DEPARTMENT CAME AND SAID A ROD BLEW? AND I GOOGLED THERE IS A RECALL FOR THIS EXACT HAPPENING

Mileage: 150,000

WHILE DRIVING MY CERTIFIED 2013 KIA SOUL ON A BUSY HIGHWAY IT SUDDENLY LOST ALL POWER. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND PUSH IT INTO A PARKING LOT. I OPENED THE HOOD AND FOUND OIL HAD EXPLODED EVERYWHERE SO I HAD TO HAVE IT TOWED TO MY HOME. A MECHANIC SAID THE ENGINE THREW A ROD THAT WENT THROUGH THE BLOCK, SO THE WHOLE ENGINE WOULD HAVE TO BE REPLACED. I HAD THE CAR SERVICED 2 MONTHS PRIOR TO THE FAILURE AND THEY DIDN'T ADVISE OF ANY ISSUES. AFTER CONTACTING THE DEALERSHIP WHERE I PURCHASED THE KIA SOUL THEY CONFIRMED KIA WAS ALREADY AWARE OF THIS PROBLEM AND SHOULD HAVE TOLD ME THERE WAS A RECALL ON MY VEHICLE BEFORE THE ENGINE WAS DAMAGED. WHEN I CONTACTED KIA THEY TOLD ME MY VEHICLE DIDN'T QUALIFY FOR THE RECALL, BUT SINCE THE FAILURE OF MY VEHICLE IS EXACTLY WHAT HAS HAPPENED ON OTHER VEHICLES I'M NOT SURE WHY MINE DOESN'T QUALIFY. I'M CURRENTLY WITHOUT A VEHICLE BECAUSE I DON'T HAVE THE FUNDS TO REPLACE THE ENGINE. I NEED DIRECTION ON WHAT TO DO.

Mileage: 103,865

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT AT START-UP, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE OF THE VEHICLE WITH THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF AN OIL LEAK UNDERNEATH THE VEHICLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT CALLED GOSSETT KIA SOUTH (2680 MT MORIAH RD, MEMPHIS, TN 38115) AND THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS INFORMED AFTER 4 DAYS THAT A COST WOULD BE ASSESSED BECAUSE THE FAILURE WAS CAUSED BY A ROD AND THAT REPLACING THE ROD BEARING WAS NOT INCLUDED IN THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Mileage: 106,000

THE ENGINE LIGHT KEEPS COMING ON AND ONLY ONES AFTER I ACCELERATE. AND THEN IT GOES AWAY IN A FEW DAYS AND COMES BACK AGAIN. I GET MY OIL CHANGE DONE REGULARLY BUT I STILL KEPT NOTICING BUT IT STILL KEPT HAPPENING. HAPPENED MY ENGINE LIGHT KEY ON DID NOT GO OFF IN THE CAR WOULD START BUT MAKES A SOUND IT WILL NOT ACCELERATE. THE MECHANIC SAID THAT THE ENGINE IS MESSED UP. *TR

Mileage: 119,996

I WAS HAVING ISSUES WITH A PRIOR RECALL, CONCERNING THE CATALYTIC CONVERTERS AND OVERHEATING. (POTENTIALLY LEADING TO A STALL / ENGINE FIRE) I TOOK MY CAR TO THE SHOP AND WAS TOLD THEY HAD RAN THE UPGRADE AND MY CAR WAS MECHANICALLY SOUND. THROUGHOUT THE FOLLOWING YEAR, I HAD CONTACTED KIA OVER MY CAR ACTING STRANGE AND NOT ALLOWING ME TO ACCELERATE WHILE GOING DOWN THE ROAD ON SEVERAL OCCASIONS. THE CAR MAXED OUT BETWEEN 25-35 MPH ON MAJOR HIGHWAYS 4 TIMES TO DATE. I KEPT TAKING IT IN AND THEY DONE INSPECTIONS, THE CAR APPEARED IN GOOD MECHANICAL SHAPE. EXACTLY 2-3 DAYS AFTER PICKING MY CAR UP, IT STALLED ON ME AGAIN, RESULTING IN 3 SEMI TRUCKS ALMOST COLLIDING INTO ME. MY SPEED WENT FROM 75MPG DOWN TO 30MPH ON A 70MPH INTERSTATE. AFTER THE UPGRADE, MY ENGINE WOULD RANDOMLY START MAKING A CHIRPING SOUND / TICKING SOUND. SEVERAL MISFIRE CODES PRESENTED THEMSELVES THROUGHOUT THIS TIME AND YET NOTHING WAS FOUND STORED IN THE CARS COMPUTER. KIA STATED IT WAS RECALL RELATED AT ONE POINT AND WHEN THE ENGINE STALLED THE LAST ROUND, THE ENGINE AND CAR STARTED SHUDDERING DOWN THE INTERSTATE AND NOW THE ENGINE HAS A LOUD KNOCKING NOISE COMING FROM IT (THREW PISTON / ROD) AND KIA WILL NOT ASSIST IN THE INSPECTION OF THIS SAFETY RECALL ISSUE. KIA HAS HAD ME PAY SEVERAL TIMES FOR INSPECTIONS AND TOWING TO DATE. HUNDREDS OF OTHER OWNERS HAVE EXPERIENCED THESE PROBLEMS AFTER THEY RECEIVED THE ECU LOGIC UPGRADE AND ALSO PRIOR TO RECEIVING IT. KIA STATED THEY WERE NOT EXACTLY SURE ABOUT MY ISSUES AND THAT THEY HAVE NOT RECEIVED ANY OTHER REPORTS FROM OWNERS CONCERNING THESE MATTERS. HOWEVER, BBB AND SEVERAL ONLINE SOURCES CAN CONFIRM THAT OTHERS HAVE EXPERIENCED THESE EXACT SAME PROBLEMS. I ALMOST LOST MY LIFE ON 4 DIFFERENT OCCASIONS DUE TO THESE SAFETY ISSUES. I HAVE FORUM SCREENSHOTS AND A VIDEO ON MY PROBLEMS. THEY ALL EXCEED 5MB. ANY OTHER WAY TO SEND? *TR

Mileage: 157,000

MY VEHICLE IS LOCATED IN PUERTO RICO USA. THERE IS AN ACTIVE RECALL UNDER # KIA RECALL 19V120000 HOWEVER THE LOCAL DEALER REFUSES TO ACCEPT THAT IT EXISTS. I WENT THRU EVERYTHING THAT IS DESCRIBED ON THE RECALL ON MY 2013 KIA SOUL, BUT IF YOU ENTER THE VIN NUMBER DIRECTLY ON YOUR PAGE, IT INDICATES THAT THE VIN NUMBER CAN NOT BE FOUND. ON THE OTHER HAND, IT REFERS YOU TO KIA MOTORS WHERE YOU ENTER THE VIN NUMBER AND AGAIN IT SAYS IT DOES NOT EXIST. HOWEVER, WHEN I DECIDED TO MAKE COMPLAINT VIA YOUR PAGE IT IDENTIFIES THE CAR PERFECTLY. THE QUESTION IS: WHY WONT MY VIN NUMBER APPEAR ON THE NORMAL SEARCH FOR RECALLS ON YOUR PAGE NOR ON KIA'S PAGE BUT IT CLEARLY APPEARED ONCE I STARTED MY COMPLAINT. I NEED THE LOCAL DEALER TO RECOGNIZE THAT THERE IS A RECALL AND ACT ON IT ON MY VEHICLE. PLEASE SEARCH FOR THE RECALL MENTIONED 19V120000 FROM KIA. *TR

Mileage: 85,000

VEHICLE WAS RUNNING FINE, SUDDENLY SMOKE CAME OUT AND CAR TURNED OFF. AS PER MECHANIC, VEHICLE OVERHEATED, COOLANT WAS ALL OVER THE ENGINE. NO CHECK ENGINE LIGHT ON NOR PREVIOUS INDICATION OF OVERHEATING. VEHICLE MODEL FALLS UNDER KIA RECALL SC176 BUT CLAIM IS BEING DENIED.

Mileage: 90,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING AT APPROXIMATELY 65 MPH THE VEHICLE BEGAN TO SMOKE AND THE ENGINE SUDDENLY EXPLODED. THE MOTOR AND CATALYTIC CONVERTER WERE FAULTY. THE VEHICLE STALLED AND CREATED A SAFETY RISK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY BEGAN TO SHAKE AND SMOKE CAME FROM THE AIR VENT BEFORE THE ENGINE SUDDENLY EXPLODED. FLAMES WERE SEEN COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MARTIN KIA (2211 SCOTTSVILLE RD. BOILING GREEN KY). WHO DIAGNOSED THAT THE ENGINE WAS FAULTY. THE ENGINE AND CATALYTIC CONVERTER WERE REPLACED UNDER THE NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE). APPROXIMATELY FOUR MONTHS LATER THE VEHICLE BEGAN TO EXHIBIT PROBLEMS WHILE DRIVING AT SPEEDS OVER 40 MPH THE VEHICLE WOULD SHAKE AND STALL WITH THE CHECK ENGINE LIGHT ILLUMINATING. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

I WAS DRIVING HOME FROM WORK. VEHICLE STARTED NORMAL IN PARKING LOT. ONCE ON ROAD I STARTED TO GO UP A HILL. VEHICLE STARTED LOSING POWER. OBDII READER STATED P0304 CYLINDER 4 MISFIRE DETECTED AND P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 1). I WAS ABLE TO GET MY VEHICLE TO A SAFE LOCATION. HOWEVER, DURING THAT I AGAIN LOST ALL POWER GOING UP SMALL HILL. THIS ALL OCCURRED IN WAYNESBURG, PA ALL POWER ISSUES OCCURRED ON A MAIN ROUTE AND SECONDARY ROADS.

Mileage: 151,290

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE VEHICLE FAILED TO EXCEED 15 MPH, WITH A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS ALSO A BURNING ODOR OUTSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED DID A SELF CODE READING WHICH RETRIEVED A DTC FAULT CODE: P0420 FOR A FAILING CONVERTER. THE CONTACT HAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), HOWEVER A FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MENTOR KIA (9090 MENTOR AVE, MENTOR, OH 44060) WHERE A FAILURE COULD NOT BE DUPLICATED OR FAILURE CODE DIAGNOSED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE CONTACT ALSO STATED THAT THE VEHICLE LOSS TWO AND HALF QUARTS OF OIL EVERY TIME THE OIL WAS CHANGED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,271.

Mileage: 125,271

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SEVERAL DAYS PRIOR THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO KIA OF CARSON (22020 RECREATION RD, CARSON, CA 90745), WHERE THE VEHICLE WAS DIAGNOSED WITH SEVERAL UNKNOWN ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

IT'S BEEN A LOT OF COMPLICATIONS WITH THE CAR STEERING COLLAR CAR MAKE A LOUD SOUND WHILE DRIVING OVER 60MPH KNOCK SENSOR CAUSES A LOT OF PROBLEMS WITH HOLDING GAS ENGINE IS VERY LOUD

I WAS DRIVING SOUTH ON I 5 IN EVERETT WA, LIKE I DO EVERY MORNING, WHEN MY ENGINE STARTED MAKING RATTLING AND CLANKING NOISES AND STARTED TO LOSE POWER TO THE POINT I WAS NEARLY IN MULTIPLE ACCIDENTS. I WAS LUCKILY ABLE TO MAKE IT OFF THE FREEWAY SAFELY. AS SOON AS I BROUGHT THE VEHICLE TO A STOP, IT DIED AND HAS SINCE LOST ALL ABILITY TO FUNCTION. THIS CAR RECEIVED REGULAR OIL CHANGES AND MAINTENANCE.

Mileage: 185,000

CAR STARTED TO CONSUME OIL AND SOME KNOCKING COMING FROM THE ENGINE. TOOK IT TO DELAND KIA WITH MY RECALL NOTICE RECAL#19V120 .JON AT DELAND KIA STATED HE NEEDED TO DO OIL CHANGE AND GO FROM THERE. HAD OIL CHANGE ON THE 2/24/20 RETURNED 3/7/20 ALMOST NO OIL. HE AGREED IT HAD NO OIL AND NEEDED TO RUN SOME TESTING ON IT . JON STATED I NEEDED TO PAY $99.95 FOR A DIAGNOSTIC. WHY WOULD I PAY WHEN IT'S A RECALL. HE STATED MY CAR IS NOT COVERED ON THE RECALL BECAUSE MY CAR HAS HIGH MILES. TOLD HIM THAT'S ABSURD IT IS KIA RESPONSIBILITY TO TAKE OWNERSHIP FOR FAULTY ENGINES AND EQUIPMENT. THAT'S WHEN I ALSO TOLD HIM THE STEERING COLUMN IS CRANKING AGAIN. WHICH WAS A RECALL AND THEY DELAND KIA, CLAIMED TO FIX. JON STATED HE SPOKE TO KIA AND I DIDN'T QUALIFY FOR ANYTHING ONCE AGAIN STATING HIGH MILEAGE. I STATED TO JON IT HAS 154,000 MILES, IT IS IMPOSSIBLE A CAR THAT HAS NEVER HAD ANY ISSUES TO NOT BE COVERED UNDER THE RECALL. NEEDLESS TO SAY I LEFT VERY UPSET AND MY CAR DID NOT FEEL RIGHT WHEN ACCELERATING. CAME STRAIGHT HOME. ON SUNDAY 3/8/20 I WENT TO THE STORE AND MY CAR STARTED TO RATTLE AND SHAKE AND MAKE NOISE AS I WAS DRIVING IN A NORMAL CITY ROAD ALMOST CAUSING ME TO CRASH INTO ANOTHER VEHICLE BECAUSE I BECAME SCARED AND HAD NO CONTROL OF IT. I WAS ABLE TO PARK MY CAR IN A BUSINESS PARKING AREA AND IT SITS THERE STILL TODAY 3/09/2020. IT IS WEIRD WHEN I CHECKED THIS SITE ABOUT MY VEHICLES RECALL THERE WAS 1 NOW IT HAS BEEN CLEARED.

Mileage: 154,569

I WAS DRIVING TO WORK AND MY CHECK ENGINE LIGHT CAME ON. I FIGURED I WOULD TAKE IT TO MY MECHANIC THE NEXT DAY SINCE I DID NOT SEE, HEAR, OR SMELL ANYTHING AT THAT TIME. WITHIN 10 MINUTES, A KNOCKING NOISE STARTED UNDER MY HOOD. I IMMEDIATELY HEADED TOWARDS MY MECHANIC'S SHOP - I MADE IT 8 MILES, WITH THE KNOCKING BECOMING MORE FREQUENT, UNTIL IT STOPPED AND MY ENGINE DIED. I WAS IN THE RIGHT LANE OF THE HIGHWAY AT APPROXIMATELY 50 MPH. I WAS ABLE TO COAST FROM THE CLOSEST EXIT RAMP INTO A GAS STATION PARKING LOT. I HAD MY VEHICLE TOWED THE REST OF THE WAY TO MY MECHANIC, WHO DIAGNOSED A SPUN OR THROWN ROD BEARING. HE IDENTIFIED ONE HOLE IN THE BOTTOM OF THE ENGINE - THE EJECTED PART HAD PIERCED THE ENGINE BLOCK AND MY OIL PAN. I CALLED KIA CONSUMER AFFAIRS, WHO ADVISED THIS SOUNDED LIKE AN ISSUE I SHOULD TAKE IT TO A DEALERSHIP TO HAVE EVALUATED FOR REPLACEMENT/REPAIR BY KIA. AS FAR AS I KNOW, THERE HAS BEEN NO RECALL, BUT KIA SEEMS TO ALREADY BE AWARE OF THIS PROBLEM IN SOULS AND HAS NOT ISSUED A RECALL. THE REPRESENTATIVE ON THE PHONE AT KIA CONSUMER AFFAIRS SAID I "MAY NOT HAVE EVEN RECEIVED THE LETTER YET". MY VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL BUT APPEARS TO HAVE SUFFERED THE EXPECTED ISSUE. THE RECALL SHOULD BE EXPANDED. I TOOK MY VEHICLE TO MY LOCAL DEALERSHIP, WHO COORDINATED WITH THEIR DISTRICT MANAGER AND KIA HAS AGREED TO REPAIR MY ENGINE. I AM CONCERNED THAT THEY WILL ONLY REPAIR THE DAMAGE BUT NOT ADDRESS THE ACTUAL ISSUE. THE DEALERSHIP ALSO IDENTIFIED A SECOND HOLE THAT HAD BEEN MADE IN MY ENGINE BLOCK BY DEBRIS WHEN MY ENGINE BROKE DOWN.

Mileage: 103,000

I HAD MY CAR IN FOR THE RECALL FOR THE CATALYTIC CONVERTERS WHEN I FIRST GOT THE NOTIFICATION ABOUT IT AND IT HAS ALREADY HAD TO BE FIXED AGAIN FOR THE SAME THING SINCE THEN AND IS STARTING TO ACT UP AGAIN THE SAME WAY. SOMETIMES I CAN SMELL IT AND ALSO NOTICED MY CAR IS NOT ACCELERATING LIKE IT SHOULD. I'M AFRAID MY CAR ISN'T SAFE.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE AT AN UNKNOWN DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER HOWEVER, AFTER THE VEHICLE WAS REPAIRED THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO ALM KIA LOCATED AT SOUTH 4310 JONESBORO RD, UNION CITY, GA 30291, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE MISFIRE WAS DUE TO DEFECTIVE IGNITION COILS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,364.

Mileage: 167,364

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A KNOCKING IN THE ENGINE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED BREWBAKER KIA DEALER, 222 EASTERN BLVD, MONTGOMERY, AL 36117) AND WAS INFORMED TO CONTACT THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

Mileage: 150,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE BEGAN TO MAKE A FAINT TAPPING NOISE THAT PROGRESSIVELY GOT LOUDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE TAPPING SOUND BECAME MORE OF A KNOCKING SOUND. THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (SOUTHSIDE KIA LOCATED AT 9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, PHONE NUMBER: 904-406-7779) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE AND ENGINE COOLING) HOWEVER, DUE TO THE DIAGNOSTIC READING SHOWING A DIFFERENT CODE FROM THE ONE INDICATED IN THE RECALL, THE DEALER STATED THEY WERE UNABLE TO PROVIDE THE REPAIR. THE CONTACT STATED THAT ACCORDING TO THE INFORMATION WITHIN THE RECALL, THE VEHICLE EXHIBITED A SIMILAR FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO SPECIFIC CODE FOR THE RECALL REPAIR. THE MANUFACTURER OPENED A CASE REGARDING THE MATTER AND INFORMED THE CONTACT THAT A REPRESENTATIVE WOULD BE REACHING OUT HOWEVER, WHICH WAS STILL PENDING. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, A CLANKING NOISE WAS PRESENT UNDER THE FRONT OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HIGH COUNTRY KIA (4004 E. MAIN ST, FARMINGTON, NM) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

Mileage: 31,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, THE CONTACT HEARD A CLANKING NOISE UNDER THE FRONT OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HIGH COUNTRY KIA (4004 E. MAIN ST, FARMINGTON, NM) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

Mileage: 31,000

ENGINE LITE WHEN ON. GOT A RECALL NOTICE. HAD RECALL PERFORMED. RECALL STATE THAT IF DAMAGE WAS DONE TO CATALYTIC CONVERTER IT WOULD ALSO BE REPLACED. A FEW MONTHS LATER AFTER RECALL PERFORMED ENGINE LIGHT COMES ON SAYING CATALYTIC CONVERTER PROBLEM. THEY SAY I NEED TO PAY $2000 TO GET FIXED. I BELIEVE IT SHOULD HAVE BEEN REPLACED AT TIME OF RECALL.

Mileage: 263,000

ENGINE STARTED HARD IN DRIVEWAY AND LACKED PERFORMANCE WHEN STARTING DOWN THE STREET. HOPED IT WAS A POSSIBLE DAMP CONDITION THAT MORNING AS IT NEVER HAPPENED BEFORE AND I CONTINUED OFF FOR WORK. AFTER NEARING WORK, IT DID NOT CORRECT ITSELF SO WHEN I GOT TO WORK I TOOK THE DAY OFF TO GET IT TO THE DEALER. UPON RESTARTING IT WAS THE SAME HOWEVER AT THE FIRST STOP IT STALLED AND WOULD NOT RESTART. KEPT TRYING FOR 10 MIN AND IF FINALLY STARTED AND I DROVE IT TO THE DEALER. AFTER A COUPLE DAYS THE DEALER STATED IT NEEDED A NEW ENGINE AS THE TIMING WAS OFF BY 4 DEGREES. THIS CONDITION MADE THE CAR EXTREMELY DANGEROUS FOR LACK OF POWER AND OTHERS PASSING BUT I NEVER DREAMED IT WOULD NEED THE ENGINE REPLACED. BYERS KIA IN LEWIS CENTER, OH SERVICE DEPT HAS NOT GIVEN ME ANY INFORMATION ON WHAT HAPPENED AND WHY AND HAS NOT GIVEN ANY FURTHER FOLLOW-UP IN 3 WEEKS!

Mileage: 63,000

I BEGAN HEARING A LOUD KNOCKING SOUND WHILE I WAS DRIVING. I STOPPED AT A PEP BOYS AND THE TECH TOLD ME I SHOULD BE FINE TO GET HOME. AFTER SOME TIME ON THE ROAD MY ENGINE LIGHT BEGAN TO FLASH AND THE OIL LIGHT WAS ON AS WELL. I WAS ABLE TO GET THE CAR OFF THE NEAREST EXIT AND INTO A PARK AND RIDE PARKING LOT. THE CAR AT THIS POINT WAS SMOKING. I BEGAN TO GATHER MY THINGS THEN I SAW FLAMES APPEAR UNDER THE HOOD. THAT'S WHEN I EXITED THE VEHICLE. THE CAR WAS ENGULFED IN FLAMES WITHIN FIVE MINUTES. I LOST 2 IPADS AND MY IPHONE. BUT WE MADE IT OUT SAFELY! A GOOD SAMARITAN FOLLOWED US OFF THE HIGHWAY. HE HAS DASH CAM OF MY CAR THAT SHOWS A SPARK GO OFF UNDERNEATH THE CAR WHILE WE WERE STILL ON THE ROAD.

Mileage: 1

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND THEN FLASHED. IN ADDITION, THE VEHICLE STARTED TO SHUDDER AND LOST POWER WITHOUT STALLING. THE VEHICLE WAS TOWED TO BROWN'S MANASSAS KIA (9030 LIBERIA AVE, CITY OF MANASSAS, VA 20110, (703) 331-8080) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED AT THE COST OF $7,480. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13438127. THE APPROXIMATE FAILURE MILEAGE WAS 82,178. *LN*JB

Mileage: 82,178

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THERE WAS A DELAY IN ACCELERATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT OIL WAS LEAKING INTO DIFFERENT COMPARTMENTS OF THE ENGINE. THE VEHICLE WAS TAKEN TO GREENWAY KIA WEST (3407 W COLONIAL DR, ORLANDO, FL 32808, (407) 532-2217) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO DETERMINE WHY THE VEHICLE WAS EXPERIENCING HIGH OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

I TOOK MY VEHICLE TO KIA FOR TWO RECALLS AND A PERFORMANCE ISSUE WITH THE ENGINE; SPECIFICALLY, A LOSS OF POWER AND INCREASED OIL CONSUMPTION. KIA PERFORMED AN ECU UPGRADE AND REPLACED THE CATALYTIC CONVERTER RELATED TO RECALL# SC176. THE RECALL ALSO IDENTIFIES INTERNAL ENGINE DAMAGE TO THE PISTONS THAT RESULT FROM OVERHEATING CAUSED BY HIGH CATALYTIC CONVERTER TEMPERATURES WHICH WAS ADDRESSED BY THE ECU UPGRADE. I INQUIRED ABOUT COVERAGE FOR THE DAMAGE TO THE ENGINE; HOWEVER I WAS TOLD THAT THE ENGINE DAMAGE WOULD NOT BE COVERED BY KIA. AN OIL CONSUMPTION TEST WAS PERFORMED AND KIA DOCUMENTED THAT 1 QUART OF OIL HAD BEEN CONSUMED IN THE 1,000 ELAPSED MILES (WHICH EXCEEDS THE MANUFACTURER'S SPECIFICATION FOR NORMAL RATE OF CONSUMPTION), I WAS TOLD THAT THE ENGINE WOULD NEED TO BE REPLACED, AND KIA WOULD NOT COVER THE COST. I WAS VERY SURPRISED AS THE ISSUES THAT I AM HAVING WITH THE CAR ARE EXACTLY THE VERY SAME ISSUES DESCRIBED IN THE RECALL.

Mileage: 150,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT TOOK THE VEHICLE TO HUFFINES KIA CORINTH (5150 INTERSTATE 35 E, DENTON, TX 76210) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE COOLING) IN MARCH OF 2019. ON APPROXIMATELY OCTOBER 28, 2019, THE CONTACT NOTICED THAT THE VEHICLE HAD A ROUGH IDLE AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND A CODE FOR THE CATALYTIC CONVERTER APPEARED. IN ADDITION, THE DEALER STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DENNIS DILLON KIA (9501 W FAIRVIEW AVE, SUITE B, BOISE, ID 83704, (208) 314-3403) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED TO BE REPLACED AND THE ECM NEEDED TO BE UPDATED. THE CONTACT WAS ALSO INFORMED THAT METAL SHAVINGS WERE FOUND IN THE ENGINE. THE KNOCK SENSOR WAS REPLACED AND THE ECM WAS REPROGRAMMED. THE ENGINE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,700. THE VIN WAS NOT AVAILABLE.

Mileage: 116,700

TL* THE CONTACT OWNED A 2013 KIA SOUL. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT DID NOT RECEIVE A RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED PER THE RECALL. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT FOR APPROXIMATELY 25 MINUTES, THE CONTACT WAS INFORMED BY A PEDESTRATIAN THAT THE VEHICLE WAS ON FIRE. THE CONTACT'S HUSBAND EXTINGUISHED THE FIRE WITH WATER. THE FIRE DEPARTMENT WAS CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *LN*JB

Mileage: 98,000

FOR THE LAST 3 YRS THE LAST PISTON HAS BEEN MISFIRING CAUSING A KNOCKING SOUND. EVERY WHERE I TAKE IT, INCLUDING 2 KIA DEALERSHIPS SAY IT NEEDS A NEW ENGINE. I KNOW OTHER KIA SOUL OWNERS WITH THE SAME ISSUE. THIS PROBLEM STARTED IN 2015. IT'S A KNOWN ISSUE. CANADA MADE KIA REPLACE ENGINES WITH THIS ISSUE. THE CAR KNOCKS WHETHER STATIONARY OR DRIVING.

Mileage: 48,000

I WENT TO HAVE A OIL CHANGE,THEY TOLD ME MY MOTOR WAS GOING OUT.THEY WOULD NOT DO NOTHING. THEY SAID TAKE IT TO A KIA DEALER. I THEN CALL A KIA SERVES DEALER. SO I AM LOOKING FOR A DEALER IN THE AREA CODE 49022, FOR A PHONE NUMBER.

Mileage: 112,650

IN APRIL 29, 2019 HAD SAFETY RECALL (NHTSA RECALL #19V120) WORK DONE ON MY 2013 KIA SOUL FOR THE CATALYTIC CONVERTER, NOW FIVE MONTHS LATER MY CHECK ENGINE LIGHT COMES ON. I HAVE THE CHECK ENGINE LIGHT CHECK OUT AT AUTO ZONE AND O REILLY AUTO STORE, THE CODE ERROR READING P0420 CATALYTIC CONVERTER FAILING. I CONTRACT KIA DEALERSHIP SERVICE DEPARTMENT IN HOUSTON, TEXAS. THE SERVICE ADVISOR INFORMED ME, 'THAT SINCE I HAVE 100K ON THE 2013 KIA SOUL THE CAR CATALYTIC CONVERTER IS NOT COVERED. I WILL HAVE TO PAY OUT OF POCKET FOR REPAIR OF THE CATALYTIC CONVERTER.' I WAS ALSO TOLD BY SERVICE ADVISOR, THE SOFTWARE (CATALYTIC OVERHEATING PROTECTION) UPGRADE ONLY FOR THE RECALL. SERVICE ADVISOR STATED 'SUPPOSEDLY NOTHING WAS FOUND ON THE DIAGNOSTIC PROGRAM FOR THE SOFTWARE UPGRADE.' I EXPLAINED TO SERVICE ADVISOR WENT IN BROUGHT MY 2013 KIA SOUL FOR THE RECALL, THE CHECK ENGINE LIGHT WAS NOT ON AT ALL. SERVICE ADVISOR INFORMED ME THAT NEED THE CONTACT KIA MOTOR. I SEND AN EMAIL THE KIA MOTOR COMPANY ON THE RECALL PROBLEM. ON OCTOBER16, 2019, THE KIA MOTOR REPRESENTATIVE CONTRACT ME ABOUT THE RECALL PROBLEM. THE KIA MOTOR REPRESENTATIVE STATED 'I HAVE TO PAY FOR THEM TO CHECK THE RECALL DIAGNOSTIC PROBLEM. THE KIA LOCAL DEALERSHIP IS NOT APART KIA MOTOR COMPANY. YOU ARE RESPONSIBLE FOR THE REPAIRS". IT JUST FUNNY THOSE FIVE MONTHS GO BY AND ALL OF A SUDDEN THERE IS A PROBLEM. I HAVE BEEN LOYAL KIA CUSTOMERS FOR SOME TIME, UNTIL NOW. THEY WILL NOT CHECK OUT THE RECALL PROBLEM OF FREE.

I WAS DRIVING ON HIGHWAY 411 AND IT STALLED JUST DIED AND WOULD NOT RESTART

Mileage: 124,000

WHEN TRYING TO START THE CAR IT WON'T TURN OVER UNTIL YOU TURN THE KEY ABOUT TEN TIMES.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). WHILE DRIVING 60-65 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED, BUT FAILED TO ACCELERATE ABOVE 5 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SOUTHWEST KIA ROUND ROCK (600 JEFFREY WAY, ROUND ROCK, TX 78665, (512) 617-5000). THE DEALER STATED THAT TWO COILS WERE NEEDED AND NO FAILURE CODES WERE GENERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NO COMPRESSION ON THE NUMBER ONE PISTON. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 215,000.

Mileage: 215,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. AFTER RESTARTING THE VEHICLE, A KNOCKING SOUND WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. MOMENTS LATER, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. SAVAGE KIA (2725 CENTER AVE, READING, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS RECENTLY SERVICED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE), BUT THE REMEDY DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

MY DAUGHTER WAS DRIVING MY 2013 KIA SOUL, 2.0 ENGINE, ON THE INTERSTATE WHEN THE CAR HAD A SUDDEN LOSE OF POWER. WITHIN A MINUTE OR SO THERE WAS A LOUD POP AND SMOKE ROLLING OUT BEHIND. AFTER BEING TOWED AND INSPECTED WE SEE THAT THE OIL MID PAN FAILED. THERE IS A LARGE CRACK IN THE CAST ALUMINUM JUST BEHIND THE OIL FILTER. I WAS TOLD THIS MUCH BACK PRESSURE IN THE ENGINE PROBABLY MEANS A CLOGGED OR FAULTY CATALYTIC CONVERTER. I HAVE NOTICED A LOT OF SIMILAR COMPLAINTS FROM OTHER KIA OWNERS. CALLED KIA AND WAS TOLD THIS IN NOT COVERED BY ANY WARRANTY OR RECALL. *AS *TR

Mileage: 101,739

I PURCHASED MY 2013 KIA SOUL ON MAY 8, 2019. ENGINE STARTED KNOCKING. WHEN I CHECKED FOR ANY RECALLS, MY CAR HAD THE CATALYTIC CONVERTER RECALL. THIS WAS PERFORMED AT KIA DEALER IN LAKE CHARLES, LA, ON APRIL 22, 2019. THEY DID NOT REPAIR OR REPLACE ENGINE. I TOOK TO WALKER KIA IN ALEXANDRIA, LA, AND WAS TOLD MY ENGINE WAS NOT ONE "WITH THE LIFETIME WARRANTY" AND THAT IT WAS NOT INCLUDED IN THE ENGINE RECALL. I HAVE NOT SEEN ANYTHING REGARDING A "LIFETIME ENGINE WARRANTY". THIS CAR NEEDS NEW ENGINE. PLEASE HELP!

Mileage: 123,006

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) AT KIA OF MERIDIAN (1219 MS-39 BYPASS, MERIDIAN, MS 39301). AFTER THE REPAIR, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS ALSO TAKEN TO WILSON KIA (4204 LAKELAND DR, JACKSON, MS 39232). THE VEHICLE WAS NOT DIAGNOSED; HOWEVER, THE DEALER STATED THAT THE RECALL UPDATE WAS THE CAUSE OF THE FAILURE. THE DEALER CHANGED THE SPARK PLUGS, DRIVE BELT, AND FUEL INJECTION SERVICE, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE FAILURE WAS NOT OCCURRING PRIOR TO THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 101,832.

Mileage: 101,832

ENGINE BURNED UP ALL THE OIL AND SEIZED UP, METAL SHAVING WERE FOUND IN OIL PAN. WE NOTICED THICK BLACK SMOKE COMING FROM THE TAILPIPE AND GOT TO THE DEALERSHIP AS IT STOPPED WORKING, SAME ISSUE THAT'S HAPPENED TO THE MOTORS THAT WERE ALREADY RECALLED, BUT NO RECALL ON THIS VIN.

Mileage: 78,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT TOOK THE VEHICLE TO WEST PALM BEACH KIA (LOCATED AT 735 S MILITARY TRAIL, WEST PALM BEACH, FL 33415, (561) 433-1511) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANIFOLD, CATALYTIC CONVERTER, GASKETS, AND EXHAUST PIPE WERE REPLACED. IN ADDITION, THE OIL NEEDED TO BE CHANGED EVERY 200 MILES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 124,896.

Mileage: 124,896

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT WAS INFORMED THAT SMOKE WAS COMING FROM THE EXHAUST PIPE DUE TO AN OVERFLOW OF OIL. THE CONTACT ALSO FOUND AN OIL LEAK NEAR THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,312.

Mileage: 74,312

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 40-45 MPH THERE WAS AN ABNORMAL BOMBING NOISE. THE VEHICLE OVERHEATED AND FIRE WAS EMERGING FROM THE HOOD. ALL THE INSTRUMENT CLUSTER LIGHTS WERE ILLUMINATED. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO PRIDE KIA OF LYNN: 793 LYNNWAY, LYNN, MA 01901(781) 596-1010 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER 13266509 HOWEVER, NO FURTHER ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

I WAS DRIVING MY 2013 KIA SOUL, AND I WAS TURNING ACROSS A BUSY INTERSECTION. AS I WAS IN THE MIDDLE OF CROSSING THE INTERSECTION MY CAR STALLED OUT AND I WAS ALMOST IN A VERY SERIOUS ACCIDENT. IF THE ONCOMING CAR HAD NOT SWERVED IT WOULD HAVE BEEN A SERIOUS COLLISION. SINCE THIS INCIDENT, MY CAR HAS BEEN TOWED TO A KIA SERVICE CENTER AND EVALUATED. THE KIA TECHNICIAN STATED THAT MY CAR HAD METAL SHAVINGS WITHIN THE CRANKSHAFT OIL PASSAGES, AND THE CRANKPINS THEMSELVES MAY BE TOO ROUGH ON THE EDGES. AS A RESULT, OIL MAY BE BLOCKED AND CAUSE THE CONNECTING ROD BEARINGS TO WEAR, WHICH WOULD THEN CAUSE THEM TO FAIL AND SEIZE THE WHOLE ENGINE. THAT, OF COURSE, WOULD CAUSE THE CAR TO STALL DURING DRIVING. THIS IS THE EXACT SAME PROBLEM THAT THE OTHER KIA ENGINES WERE RECALLED FOR. IN ADDITION TO STALLING THIS COULD CAUSE THE RODS TO PIERCE THE ENGINE AND CAUSE A FIRE. MORE LIVES ARE AT RISK BECAUSE THE KIA RECALL IS NOT COMPLETE. ENGINES LIKE MINE, ARE STILL OUT THERE POSSIBLY CAUSING SERIOUS AND OR FATAL INCIDENTS. KIA NEEDS TO EXPAND THE RECALL TO THE 2. ENGINES AS WELL. THIS IS A MANUFACTURING DEFECT THAT NEEDS IMMEDIATE ACTION. PLEASE EXPAND THE RECALL AS THIS PROBLEM IS STILL CONTINUING IN OTHER KIA SOUL ENGINES NOT LISTED IN THE RECALL. *TR CONSUMER STATED MY 2013 KIA SOUL HAS BEEN TOWED TO THE DULLES KIA DEALERSHIP. THEY ARE SAYING THAT EVEN THOUGH THE ISSUE MY CAR IS HAVING IS THE SAME/ OR SIMILAR TO THE OTHER RECALLED KIA SOUL ENGINES, MY ENGINE IS NOT LISTED ON THE RECALL. SINCE IT IS NOT ON THE RECALL, I NEED A NEW ENGINE AT THE COST OF $6,200 DOLLARS. MY KIA IS A 2013, WITH 86,712 MILES ON IT.*JB

Mileage: 86,712

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED, A PISTON ROD DISCONNECTED AND PUNCTURED THE ENGINE. THE FAILURE CAUSED OIL TO LEAK AND THE ENGINE TO SMOKE DUE TO OIL LEAKING ONTO THE HOT EXHAUST COMPONENT. THE CONTACT WAS CONCERNED THAT THE ENGINE WOULD CATCH ON FIRE AND SHE QUICKLY PULLED THE VEHICLE OVER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT STATED THAT SHE PREVIOUSLY VISITED VISION KIA OF CANANDAIGUA (2445 ROCHESTER RD RTE 332, CANANDAIGUA, NY 14424, (585) 394-4542) WHERE THEY CHECKED THE ECU LOGIC IMPROVEMENT ONLY AND DID NOT CHECK THE CATALYTIC CONVERTER. THE DEALER STATED THAT THE CATALYTIC CONVERTER WAS NOT DAMAGED; HOWEVER, THE CONTACT STATED THAT THIS WAS NOT STATED AT ALL IN THE PAPERWORK FROM THE DEALER. THE CONTACT STATED THAT THE DAMAGE TO THE CONTACT'S VEHICLE MATCHED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE DEALER QUOTED A REPAIR COST OF OVER $4,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

MY VEHICLE SUFFERED NHTSA RECALL 19V120. KIA DEALERSHIP REFUSED TO INSPECT FOR ANY ENGINE DAMAGE THAT MAY HAVE OCCURRED. THEY JUST REPLACED THE CATALYTIC CONVERTER AND DID NOT INSPECT FOR ANY ENGINE DAMAGE. THE VEHICLE SUFFERED FROM CATALYTIC CONVERTER ISSUES FOR OVER 3 YEARS AND THEY REFUSED TO SAY ANYTHING WAS WRONG WITH THE VEHICLE. ACCORDING TO THE RECALL, IF THE CATALYTIC CONVERTER WAS DAMAGED IT MAY CAUSE ENGINE DAMAGE. WELL THE CATALYTIC CONVERTER WAS DAMAGED AND THEY REFUSE TO DO A PROPER INSPECTION ON THE VEHICLE. I NEED THEM TO FULLY DIAGNOSE THE VEHICLE AND INSPECT THE ENGINE. CORPORATE HAS REFUSED TO WORK WITH ME RESOLVING THIS MATTER. THE TECHNICIAN STATED THAT IT IS IMPOSSIBLE FOR THE CATALYTIC CONVERTER TO CAUSE ANY ENGINE DAMAGE.

Mileage: 98,000

IT IS USING OIL EXCESSIVELY TOOK IT TO THE DEALER AND THEY WANTED 1000.00 DOLLARS TO DIAGNOSE THE ENGINE, THEY KNOW WHAT IS WRONG WITH THE ENGINE, SAID I NEED A NEW ONE. THIS VEHICLE HAS BEEN SERVICED AND VERY WELL TAKEN CARE OF

ON MONDAY 06/17/2019 AT APPROXIMATELY 4:15 I WAS ON THE EXPRESSWAY DRIVING IN TRAFFIC AROUND 60 MPH WHEN MY CAR STARTED TO MAKE A TICKING SOUND AS I ACCELERATED. THINKING MAYBE IT HAD SOMETHING TO DO WITH MY RECENT OIL CHANGE I SO I DISMISSED IT INITIALLY. AFTER ANOTHER TEN MINUTES MY CAR I HEARD A LOUD CLANK UNDER MY CAR BUT I CONTINUED TO DRIVE THINKING I MAY HAVE RAN OVER ROAD DEBRIS. THEN I HAD A PERSON IN A WHITE ALTIMA FLAG ME DOWN AND TOLD ME I WAS ON FIRE. I IMMEDIATELY PULLED OVER ON INTERSTATE 285 W IN ATLANTA GA AND LIFTED THE HOOD WHERE I WITNESSED MY ENGINE FLAMING FROM THE BOTTOM. I BEGAN DOWSING THE FIRE WITH MY CASE OF BOTTLED WATER TIL IT WAS UNDER CONTROL. KIA HAS A RECALL ON MY ENGINE RECALL STATUSRECALL INCOMPLETE SUMMARY KIA MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN THE 2012-2016 MY KIA SOUL VEHICLES EQUIPPED WITH THE 1.6L GASOLINE DIRECT INJECTION (GDI) ENGINE. THE DEFECT MAY CAUSE DAMAGE TO THE CATALYTIC CONVERTER DUE TO OVERHEATING, RESULTING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO THE ENGINE PISTONS. PISTON DAMAGE CAN RESULT IN A STALL, INCREASING THE RISK OF A CRASH. IF A PISTON ROD BREAKS AND PUNCTURES THE ENGINE BLOCK, OIL CAN ESCAPE, INCREASING THE RISK OF A FIRE.

Mileage: 149,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, IT WAS DIAGNOSED AS HAVING EXCESSIVE OIL USAGE. UPON INVESTIGATING ,THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,100.

Mileage: 97,100

2013 KIA SOUL. CONSUMER WRITES IN REGARDS TO CATALYTIC CONVERTER SAFETY RECALL. *LD THE CONSUMER STATED AFTER HAVING THE RECALL COMPLETED THE VEHICLE BECAME VERY SLUGGISH AND DIFFICULT TO ACCELERATE. THE DEALER AND THE MANUFACTURER WERE MADE AWARE, BUT DID NOT OFFER ANY ASSISTANCE. *JS

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CRAIN KIA OF BENTONVILLE (2901 MOBERLY LN, BENTONVILLE, AR 72712, (479) 319-2697) WHERE IT WAS DETERMINED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RECALL ON CAR 19V120. KIA STATES I NEED A NEW ENGINE. MY CAR IS EXPERIENCING THE EXACT SYMPTOMS OF THE RECALL (PISTON DAMAGE D/T SUBRATE PARTICLES, EXCESSIVE OIL BURNING (2.5QUARTS PER 900 MILES), INTERMITTENT MIL ILLUMINATING... KIA STATES I NEED A NEW ENGINE AND THEY WILL PAY FOR THE ENGINE, BUT NOT THE LABOR. GETTING RUN AROUND. KIA STATES THE ENGINE DAMAGE IS NOT BECAUSE OF THE RECALL, YET THEY REFUSE TO PROVIDE AN EXPLANATION OF WHAT IS CAUSING THE ENGINE DAMAGE. THEY ARE ALSO REFUSING TO PROVIDE ANY DIAGNOSTIC INFORMATION. THEIR REASON THAT MY ENGINE HAS DAMAGE IS BECAUSE IT'S HIGH MILEAGE. THIS IS A SINGLE OWNER, WELL MAINTAINED VEHICLE. THE FACT THAT THE CAR HAS THE EXACT DAMAGE AS INDICATED IN THE RECALL AND KIA REFUSES TO LIVE UP TO THEIR PROMISE 'AT NO COST TO YOU', NOT ONLY HAS ME QUESTIONING THEIR LOYALTY TO THE CUSTOMER, BUT ALSO CONTINUES TO PUT ME AND MY FAMILY IN A DANGEROUS SITUATION OF DRIVING A FAULTY CAR. YES, THIS HAS HIGH MILEAGE, YES, THIS IS OUT OF WARRANTY, HOWEVER, THIS IS A RECALL, NOT A WARRANTY ISSUE AND THE RECALL SHOULD BE HONORED 100%. I HAVE ADVISED KIA CORPORATE I AM CONTACTING YOU FOR ASSISTANCE, SINCE EACH REP TELLS ME A DIFFERENT STORY. I'M TOLD THE CASE IS BEING ESCALATED, AND HAVE YET TO HEAR ANYTHING. I'VE ASKED GOD SPEAK WITH HIGHER MANAGEMENT AND HAVE BEEN TOLD THAT INFORMATION IS NOT AVAILABLE TO GIVE OUT.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING THE VEHICLE, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BOB HOWARD KIA (13241 BROADWAY EXT, OKLAHOMA CITY, OK) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE). THE FAILURE MILEAGE WAS 161,000.

Mileage: 161,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO HANSON SUBARU KIA (2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502, 1-877-224-14270) TO BE REPAIRED PER A MANUFACTURER RECALL CAMPAIGN REGARDING THE ENGINE. THE DEALER FOUND TWO DIAGNOSTIC TROUBLE CODES, BUT THEY FAILED TO REPLACE THE MOTOR OR CATALYTIC CONVERTER AND ONLY PROVIDED AN UPGRADE TO THE COMPUTER. THE DEALER REFUSED TO PROVIDE THE REMEDY AND CLEARED THE FAILURE CODES. THE CONTACT STATED THAT THE ENGINE HAD EXCESSIVE WEAR AND WAS CONSUMING MOTOR OIL AT A HIGH RATE. THE VEHICLE WAS NOT FULLY REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I TOOK MY CAR INTO KIA OF LAGRANGE IN LAGRANGE GEORGIA FOR A RECALL. MY ENGINE LIGHT WAS ON AND GIVING THE CODE FOR THE CADILLAC CONVERTER. THEY UPGRADED THE COP ECU LOGIC AND RESET MY ENGINE LIGHT. THE NEXT DAY MY ENGINE LIGHT WAS RIGHT BACK ON FOR MY CADILLAC CONVERTER. KIA IS REFUSING TO REPLACE MY CADILLAC CONVERTER EVEN THOUGH THE RECALL STATES IF THAT WAS DAMAGED IT WOULD BE REPLACED. I HAVE CALLED THE CONSUMER ASSISTANCE CENTER FOR KIA AT 800-333-4542 SIX TIMES NOW AND EACH REPRESENTATIVE I HAVE SPOKEN TO HAS ASSURED ME THEY WOULD GET THIS RESOLVED AND THAT NO MONEY WOULD COME OUT OF MY POCKET AND HAVE BEEN PROMISED CALLS BACK ALL SIX TIMES BUT NEVER RECIEVED A CALL BACK.

Mileage: 120,000

I WAS GOING DOWN THE FREEWAY SPEED LIMIT IS 70MPH MY FOOT IS ON THE GAS AND MY CAR SEEMS TO DECREASED IN SPEED NO LIGHTS CAME ON PRIOR TO MY CAR SHUTTING DOWN(LIKE CHECK ENGINE LIGHT OR OIL LIGHT ETC) MY KIA SOUL HAS COMPLETELY STOPPED ON THE FREEWAY AND ONLY THEN DOES THE CHECK ENGINE LIGHT COME ON THIS WAS BACK AT THE END OF FEBRUARY 2019 COUPLE OF MONTHS GO BY I HAVE NO CLUE AS I WHAT'S GOING ON WITH MY VEHICLE IT'S NOW MAY 2019 AND I JUST GOT WORD FROM THE SHOP THAT IT'S A PISTON WHICH WAS THE CAUSE FOR MY ENGINE TO DIE OUT

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL KNOCKING NOISE MAY RESULT FROM FAULTY CONVERTER, WHICH DISTRACTED THE CONTACT. EVERY TIME THE ENGINE WAS STARTED, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO KIA OF ST. CLOUD (1396, 901 2ND ST S, WAITE PARK, MN 56387, (320) 259-4542) AND WAS NOT DIAGNOSED; HOWEVER, THE MECHANIC STATED THAT THE BOTTOM OF THE ENGINE HAD TO BE REMOVED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 134,000. *BF *JB

Mileage: 134,000

WAS DRIVING DOWN THE INTERSTATE WHEN ALL THE LIGHTS ON THE DASH COME ON AND THE CAR SHUT DOWN. HAS NOT CRANKED SINCE.

Mileage: 119,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LITHIA FORD LINCOLN OF ROSEBURG (1650 NE STEPHENS ST, ROSEBURG, OR 97470, (541) 537-4643) WHERE THEY DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO BUTLER KIA (4950 CRATER LAKE AVE, MEDFORD, OR 97504, (541) 776-3088) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING, A LOUD EXPLOSION WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND BYSTANDERS HELPED PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TOWED TO WORLD CAR KIA NEW BRAUNFELS (LOCATED AT 3363 INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78132, (830) 214-7280) WHERE IT WAS DIAGNOSED THAT THE PISTON ROD EXPLODED AND BLEW A HOLE IN THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. *DT

Mileage: 143,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO STALL AND MADE AN ABNORMAL NOISE. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND HAD IT TOWED TO CAR PROS KIA TACOMA (LOCATED AT 7230 S TACOMA WAY, TACOMA, WA 98409, (253) 671-2400) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,400.

Mileage: 100,400

2013 KIA SOUL+ 2.0L ENGINE. MERGING INTO 50MPH ZONE FROM ONE MAJOR ROADWAY TO ANOTHER, MY VEHICLE STALLED DURING ACCELERATION, AND BEGAN MAKING A THUMPING NOISE AS I PULLED OVER. AS I STOPPED THE CAR ON THE SHOULDER, THE CHECK OIL LIGHT BEGAN FLASHING. I DROVE TO A PARKING LOT FOR A SAFE AREA, AND CALLED THE COMPANY THAT RECENTLY CHANGED THE OIL 4 DAYS PRIOR. THEY HAD IT TOWED BACK TO THEM FOR ANOTHER LOOK. THEY FOUND THAT THE OIL PUMP WAS WORKING CORRECTLY, BUT ONE OF THE PISTONS WAS NOT GETTING ANY OIL AND THE ROD HAD BROKEN. I'VE OWNED THIS VEHICLE FOR APPROX. 7 MONTHS. I'VE NEVER HAD A CHECK ENGINE LIGHT OR ANY OTHER INDICATORS THAT AN ISSUE WAS PENDING.

Mileage: 153,000

MY EXHAUST PIPE BROKE ON A WELD BEHIND THE RESONATOR AND STARTED DRAGGING THE GROUND WHILE I WAS DRIVING. LUCKLY I WAS CLOSE TO HOME. I WENT TO THE AUTO PARTS STORE AND GOT SOME CLAMPS TO HOLD IT TOGETHER BUT IT IS VERY LOUD NOW. NOT SURE IF IT COULD HAVE BEEN A FIRE HAZARD FROM SPARKS ON THE PAVEMENT.

Mileage: 76,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE ENGINE STALLED AND AN ABNORMAL KNOCKING SOUND WAS COMING FROM THE ENGINE COMPARTMENT. THERE WERE ALSO METAL SHAVINGS IN THE ENGINE THAT MIXED WITH THE OIL. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. HOWEVER, THE MECHANIC STATED THAT NEW PISTONS AND A CATALYTIC CONVERTER WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A NEW OXYGEN SENSOR NEEDED TO BE INSTALLED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

I 2013 KIA SOULS RECENTLY WENT OUT, IT WON'T START. THERE WAS NO LIGHT THAT INDICATED A PROBLEM. I TOOK IT TO MY MACHINE WHO BELIEVED IT WAS THE STARTER OR BATTERY BUT WHEN HE LOOKED AT THE ENGINE HE BELIEVED IT HAD BLOW UP. A RECENT RECALL WAS DONE ON MY VEH, SO I GOT IT TOLLED TO KIA. THEY DIDN'T ISSUE ME A RENTAL, AND THE SERVICE MAN DIDN'T WANT TO TAKE THE VEH BECAUSE THEY HAVENT RECEIVED ANY INFORMATION ON IT. I HAD TO GO HOME AND GET THE RECALL NOTICE THAT WAS GOING TO BE SENT OUT TO CUSTOMERS. I'VE BEEN CALLING FOR THE PAST 2 WEEK AND THE SERVICE PERSON CLOSED OUT MY CASE. IF YOU HAD NO INFORMATION ON THE RECALL HOW CAN YOU CLOSE OUT MY CASE ? WHAT KNOWLEDGE DID YOU HAVE THAT YOUR WERE NOT INFORMING ME? ON 4/22/2019 I RECEIVED A CALL THAT STATED MY CAR WAS NOT PART OF THE RECALL BECAUSE THE SERVICE CODES AND THAT I WOULD HAVE TO PAY FOR A NEW ENGINE BUT THEY CAN;'T FIND ONE. MAYBE BECAUSE IT WAS RECALLED

Mileage: 34,326

AFTER A MONTH OF LEASING MY KIA MY ENGINE LIGHT AND OIL LIGHT KEPT REAPPEARING. SO I WOULD CHECK ALL THE FLUIDS. THE ENGINE AND OIL LIGHT TURNED OFF AND DIDN'T TURN ON FOR A COUPLE OF DAYS THAN THE OIL LIGHT TURNED ON AND WOULD NOT TURN OFF. ALL THE FLUIDS WERE CHECKED. ON A 15 MINUTE DRIVE INTO TOWN IMMEDIATELY THE ENGINE LIGHT CAME ON AFTER NOT APPEARING FOR A COUPLE OF DAYS. LATER ON IN THE AFTERNOON DRIVING BACK TO THE RESIDENCE THE RADIATOR CAP FLEW OFF INTO THE ENGINE COMPARTMENT MAKING THE CAR OVERHEAT. IMMEDIATELY AFTER SEEING THE TEMPERATURE GAUGE GO UP I PULLED OVER TO THE RIGHT HAND SIDE OF THE ROAD WHERE IT WAS LEFT UNTIL THE NEXT DAY WHEN I REPLACED THE CAP. IT WAS RUNNING A LITTLE ROUGH SO I TOOK THE CAR TO AUTOZONE TO HAVE THE CODES READ. SHORTLY AFTER THAT THE CAR JUST DIED AND COULD NOT START IT WOULDN'T EVEN TURN OVER. TOOK IT TO KIA AFTER AND WAS TOLD SPARK PLUGS HAD MELTED TO THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. AFTER A YEAR OF SITTING I TOOK IT UPON MYSELF TO TRY TO DO SOMETHING WITH THE CAR. SO I DID READ WATCH AND REPLACED THE CRANKSHAFT SENSOR WHICH ALLOWED THE CAR TO START BUT NOW THE CAR IDLES REALLY ROUGH AND THERE IS SOME WEIRD NOISES IN THE ENGINE COMPARTMENT IT ALSO STILL HAS A PROBLEM STARTING.

Mileage: 26,930

THIS IS THE SECOND COMPLAINT BEING FILED REGUARDING THIS CAR. AFTER WE FILED THE FIRST COMPLAINT WE TOOK OUR CAR BACK INTO THE KIA DEALERSHIP FOR THE CHECK ENGINE LIGHT FLASHING. THEY SCANNED ENGINE AND DIDN'T FIND ANYTHING. THEY TOPPED OFF OUR OIL BECAUSE IT WAS HALF FULL. I JUST RECENTLY GOT MY OIL CHANGE DONE THERE 2,000 MILES AGO. ACCORDING TO THE OWNERS MANUAL IT SHOULD BE DONE EVERY 7,500 MILES. THE FOLLOWING DAY WE WERE DRIVING DOWN THE FREEWAY, PULLED OFF AT OUR EXIT AND SMELLED A HORRID LEAK BURNING/ ROTTEN EGG/ SULFUR SMELL. WE IMMEDIATELY PULLED OF THE ROAD AND CHECKED THE CAR FOR FLAMES. WE DIDN'T FIND ANY. I'M REALLY STARTING TO FEEL UNSAFE ABOUT BEING IN THIS VECHIEL.

Mileage: 77,300

2013 KIA SOUL 1.6L GDI. 77650 MILES. PROBLEM 1 .TWO DAYS AGO WHILE DRIVING ON THE FREEWAY MY CHECK ENGINE LIGHT STARTED FLASHING AND I COULD TELL IT WAS HAVING A LOT OF HESITATION, EVEN BEFORE IT FLASHED I COULD NOTICE SOMETHING WASN'T RIGHT. I IMMEDIATELY WENT TO MY LOCAL KIA DEALERSHIP AND THEY RAN A DIAGNOSTIC ON MY CAR AND COULD TELL THERE IS SOMETHING WRONG WITH CYLINDER 2. DESPITE THAT NO ACTION WAS TAKEN AND I WAS TOLD TO KEEP DRIVING THE VEHICLE UNTIL I HAPPENED AGAIN. 2. I'VE BEEN NOTICING MY CAR IS ALWAYS LOW ON OIL. LAST TIME I HAD MY OIL CHANGED THEY TOLD ME THEY COULDN'T EVEN MEASURE ANY OIL ON THE DIPSTICK. NOW YESTERDAY WHEN I WAS AT THE DEALERSHIP SAME ISSUE. IT'S ONLY BEEN 2K MILES SINCE MY LAST SERVICE AND IT WAS ALMOST 3/4OF A QT LOW. I KNOW IT'S NORMAL FOR SOME OIL TO BURN BUT THAT'S WAY TOO MUCH TOO QUICKLY. 3. YESTERDAY ONLY 1 DAY AFTER MY CHECK ENGINE LIGHT FLASHED I NOTICED A REALLY BAD SMELL COMING FROM MY CAR WHEN I GOT OFF THE HIGHWAY. I'D DESCRIBED IT AS A HOT TIN/SULFER SMELL. NOW I'M WORRIED TO EVEN DRIVE THIS CAR AND I DON'T KNOW WHAT TO DO.

Mileage: 77,650

KIA SOUL 2013 RECALL. WE WERE DRIVING HOME FROM WORK ON THE FREEWAY GOING ABOUT 55MPH AND THE CHECK ENGINE LIGHT STARTED FLASHING. WE RUSHED IMMEDIATELY TO THE KIADEALERSHIP AFTER HEARING ABOUT THE KIA ENGINE FIRES. THEY SCANNED OUR VECHIEL AND SAIDONE OF THE ENGINE COILS MAY STOP WORKING. THEY SAID OUR CAR COULD JUST STOP WORKING ON THE ROAD AND THEN WE WOULD NEED TO TOW IT IN. THIS DOESN'T SOUND LIKE A CLEAR EXPLAINATION OF THE PROBLEM TO ME. I'M CONCERNED WE'LL KEEP DRIVING THE CAR AND IT WILL CATCH ON FIRE.

Mileage: 77,000

IN APRIL OF 2015 I DROVE A HALF HOUR OF HIGHWAY DRIVING TO AN APPOINTMENT. I PARKED MY CAR (WITH THE IGNITION OFF). WALKED INTO THE BUILDING AND WITHIN 1 OR 2 MINUTES MY CAR WAS ENGULFED IN FLAMES. 911 WAS CALLED. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE BUT CAR WAS TOTALED. MY INSURANCE CO. HIRED A FORENSIC SPECIALIST TO DETERMINE THE CAUSE OF FIRE FOR INSURANCE PURPOSES. THE SPECIALIST WAS UNABLE TO DETERMINE THE CAUSE OF THIS FREAK INCIDENT. I HAVE PICTURES BUT DON'T KNOW HOW TO INCLUDE THEM.

Mileage: 30,000

ENGINE LOOSES OIL OUT TAIL PIPE. DOESN'T LEAK A DROP OR SMOKE. WARM IT UP IN GARAGE AND THERE IS A SPOT OF OIL WHERE EXHAUST EXITS. AFTER FRESH OIL CHANGE, AROUND 1000 MILES AFTER THERE IS NO OIL ON DIP STICK. STARTED HAPPENING AROUND 80,000 MILES. TOLD KIA DEALER AND THEY SAID WARRENTY IS VOIDED SINCE I CHANGE THE OIL MYSELF AND HAVE NO DOCUMENTS TO PROVE. I CHANGE EVERY 3000 MILES .

Mileage: 80,000

ENGINE SHUT DOWN LOST ALL OIL. KIA TOOK IT TO DEALERSHIP WHERE THEY SAY IT'S BECAUSE I CHANGED MY OWN OIL AND HAD A KINK IN FILTER. I HAVE CHANGED MY OIL FOR YEARS DO MOST OF MY OWN WORK BUILD TRUCKS FOR A LIVING NO WAY THIS IS POSSIBLE I CHANGED THE OIL ABOUT 4 MONTHS AGO IT WOULD HAVE LEAKED THE 1ST TIME I DROVE IT. KIA CORPORATE AND DEALER STAND. BE THERE TECH. THERES FIXING TO BE A RECALL THAT DESCRIBES MY ISSUE TO THE DETAIL. THE CORPORATE LADY I SPOKE TO WHEN IT HAPPEND SAID IT SOUNDED JUST LIKE THE RECALL THAT'S FIXING TO COME OUT. HAD IT TOWED TO DEALER THEN THEY BACK TRACK. THERE IS NO WAY THIS IS POSSIBLE A MECHANIC I KNOW SAID HE HAS HAD 3 OR 4 IN THE LAST 2 YEARS COME IN HIS GARAGE FOR SAME THING. ANYTHING YALL CAN DO TO HELP ME THANKS. WIFE WAS DRIVING TO WORK LIKE NORMAL ENGINE JUST DIED NO NOISE NO LIGHTS NOTHING

Mileage: 98,000

MY CAR BROKE DOWN LAST WEEK, AFTER GETTING IT TOWED TO THE DESTINATION, LOW AND BEHOLD IT IS THE CATALYTIC CONVERTER. I HAD TO REPLACE THE CAT, AND AM NOW WORRIED THAT MY ENGINE, WHICH IS BURNING OIL CAUSED BY THE CAT DAMAGING THE ENGINE WILL CATCH FIRE, AND I WILL NOT HAVE ENOUGH TIME TO REMEDY THE SITUATION. I GET BROUGHT ALL AROUND WHEN I CALL KIA, SOME SAY MY CAR IS BEING RECALLED, SOME SAY NO, ALL I KNOW IS MY CAR IS SHOWING EVERY SINGLE SYMPTOM OF THE RECALL, AND I FEEL THEY ARE TAKING AN EXTREME RISK NOT SPEEDING UP THE PROCESS FOR THE RECALL, AND HAVING MORE KNOWLEDGE IF I'M ON THE OBVIOUSLY SIMILAR SYMPTOMS OF THE RECALL OR NOT. PEOPLE HAVE DIED FROM THEIR NEGLIGENCE, AND THIS WAIT GAME IS GIVING ME EXTREME ANXIETY AND MAKES ME SCARED TO COMMUTE TO WORK.

Mileage: 130,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE AND THE TEMPERATURE GAUGE INCREASED TO HIGH. ADDITIONAL OIL WAS ADDED TO THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 502-4425) WHERE IT WAS DIAGNOSED WITH HIGH HEAT SYMPTOMS, ENGINE FAILURE, AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 206,000. THE VIN WAS UNKNOWN.

Mileage: 206,000

FUEL EFFICIENCY HAD DECLINED GREATLY OVER PAST MONTH. CAR STOPPED WORKING AND HAD IT TOWED. THE KIA DEALERSHIP REPLACED THE STARTED BUT SAID THE ENGINE HAD A KNOCKING AND NEEDS REPLACED. HAS ONLY HAD KIA WORK ON IT AND ALL REGULAR MAINTENANCE HAS BEEN DONE. CHECKED THE RECALL AND SAY MY CAR IS NOT COVERED, YET THE ENGINE FAILED OUT OF THE BLUE WITH NO WARNING.

Mileage: 120,000

TAKATA RECALL : CHECK ENGINE LIGHT COMES ON, STAYS ON FOR A FEW DAYS, THEN TURNS OFF FOR A FEW HOURS. THE ERROR CODE READS P0420. MY FUEL EFFICIENCY HAS SIGNIFICANTLY DROPPED AND I HAVE A SIGNIFICANT LOSS OF POWER AS MY CAR NOW STRUGGLES TO ACCELERATE. A SMELL SIMILAR TO SPRAY PAINT HAS BEEN PRESENT INSIDE THE CAR ON OCCASION. THE ENGINE HAS GROWN LOUD. HOWEVER, MY VIN NUMBER IS NOT PULLING UP ANY RECALLS. THIS DOES NOT MAKE SENSE, GIVEN MY SPECIFIC ISSUES WITH MY VEHICLE.

Mileage: 132,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE THE VEHICLE WAS BEING OPERATED, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT RESEARCHED THE NHTSA WEBSITE AND CONCLUDED THAT THE NOISE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). PARAMOUNT KIA OF HICKORY (1205 S CENTER ST, HICKORY, NC 28602, (844) 921-2948) STATED THAT THERE WERE NO RECALLS AND THEY COULD NOT ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

THE ENGINE ALWAYS SMELL AS IF THE RADIATOR IS OVERHEATING EVEN WITH REGULAR MAINTENANCE CHECK FLOODS AND OIL CHANGES. THIS AFTER NORMAL DRIVING. I HAVE REPORTED THE CONCERN TO THE DEALER WITH NO RESOLUTION

I JUST READ ABOUT THE RECALL FOR THE CATALYTIC CONVERTER OVERHEATING AND CAUSING OIL LEAKAGE. MY VIN IS NOT SHOWING UNDER THE RECALL BUT MY CAR IS LOSING OIL AND THE ENGINE LIGHT CAME ON. THE MECHANIC SAYS IT IS GIVING THE CODE FOR THE CATALYTIC CONVERTER. MY CAR IS ALSO LOSING POWER AND I CAN HEAR A NOISE UNDER THE HOOD THAT SOUNDS LIKE METAL HITTING METAL. THE RECALL SAYS IT INCLUDES THE 2013 KIA SOUL WITH THE 1.6 ENGINE AND I'M WONDERING IF MINE WILL BE INCLUDED IN THE RECALL.

Mileage: 100,000

THE ENGINE HAS ISSUES THAT HAVE CAUSED THE TIMING BELT TO BE OFF. CAUSEING THE VEHICLE TO NOT WORK.

Mileage: 26,000

TAKATA RECALL. OK SO THIS ENGINE RECALL THAT I'M JUST NOW HEARING ABOUT MY CAR ISN'T ON THE LIST. IT STATES BUILT UP GASSES CAUSE ENGINE NOCKING WITCH MINE HAS. AND I WAS WONDERING IF Y'ALL COULD ADD ME TO THE LIST SO I CAN GET MY CAR FIXED

Mileage: 95,000

MY CAR IS BURNING OIL, AND LOSING POWER I FEEL. I HAVE TO PUT IN MOTOR OIL ABOUT ONCE A WEEK, CHECK ENGINE LIGHT WAS CHECKED AND SAYING THE CATALYTIC CONVERTER.

Mileage: 90,000

WE WERE DRIVING I-15 NB IN SAN BERNARDINO COUNTY CALIFORNIA. WE WERE HEADING UPHILL ON A GRADE AT APPROXIMATELY 45 MILES PER HOUR WHEN SUDDENLY THE VEHICLE LOST POWER. WE PULLED TO THE SHOULDER AND BEFORE WE COULD GET OUT OF THE CAR THE ENGINE COMPARTMENT HAD CAUGHT FIRE. THE WHOLE CAR WAS ENGULFED IN FLAMES WITHIN 30 SECONDS. THERE WAS NO COLLISION AND NO PRIOR WARNING OF ANY ISSUES. THIS HAPPENED IN FEBRUARY OF 2016

Mileage: 26,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL CLICKING NOISE COMING FROM THE ENGINE AND SMOKE UNDER THE HOOD. THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE, BUT THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO STATED THAT THICK WHITE SMOKE CAME OUT OF THE TAILPIPE. THE VEHICLE WAS TOWED TO HATFIELD KIA (LOCATED AT 1455 AUTO MALL DR, COLUMBUS, OH 43228, (855) 226-5444) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12952277. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *DT*JB

Mileage: 64,000

CAR WAS LIKE NEW HAD WITH ONLY AROUND 40K MILES ON IT. WE WERE GIVING A CAR A JUMP AND SOUL CAUGHT FIRE AND LITERALLY BURNED TO THE GROUND! FIRE DEPARTMENT HAD TO COME OUT AND PUT IT OUT! IT WAS REMARKABLE! AND WE HAVE THE FIRE ON VIDEO, THE FIRE DEPARTMENT SHOWING UP, ETC. IT CAUGHT FIRE UNDER THE FRONT HOOD AND NO ONE KNOWS WHY! WE HAD JUST PAID OFF THE FINAL PAYMENT WERE WAITING FOR TITLE TO COME IN THE MAIL. NEEDLESS TO SAY AFTER PAYING IT OFF ONLY HAD REQUIRED COVERAGE AS MY MOTHER 80YRS NEVER DROVE IT AND OF COURSE IT DID NOT COVER FIRE! SHE PAID $33K FOR THE CAR JANUARY 2014, PAID IT OFF JUNE 2018 "NEW CONDITION", ONLY 40K MILES ON IT, BURNS TO THE GROUND AND IT'S OVER! NO EXPLANATION, NO COMPENSATION, NOTHING! CAR WAS PARKED AT OUR HOME AND I WAS JUMPING MY CAR WHEN IT JUST CAUGHT FIRE (FIRST TIME WAS EVER USED TO JUMP A CAR) ALWAYS FELT NO WAY SIMPLE JUMP WOULD HAVE CAUSED IT! FIRE WAS JULY 24, 2018 AT 10:48 AM UNBELIEVABLE! WE HAVE NOT BEEN ABLE TO GET ANY COOPERATION ON THIS OR UNDERSTANDING OF "WHAT HAPPENED"! WE ARE SO GLAD TO SEE YOUR REPORTS! THANK YOU! (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 40,000

MY CAR WOULD STALL AS I AM DRIVING OR TURNING A CORNER. MY JERKS AS I AM DRIVING

Mileage: 10,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. OCCASIONALLY, THE ENGINE WOULD IMMEDIATELY RESTART AND THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRANKSHAFT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER (DELAND KIA, 2322 WOODLAND BLVD, DELAND, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNKNOWN.

Mileage: 48,000

THE ENGINE IN MY 2013 KIA SOUL BLEW AT ONLY 56000 MILES. MY WIFE WAS DRIVING THE CAR ON THE INTERSTATE WHEN SHE HEARD A KNOCKING NOISE AND SHE PULLED OVER. A MAN CAME UP TO HER WINDOW AND TOLD HER THERE WAS FLAMES COMING FROM THE BOTTOM OF THE CAR. IT TURNS OUT THAT A ROD WENT THROUGH THE ENGINE BLOCK AND LEAKED ALL THE OIL OUT OF THE CAR. WHEN I TOOK THE VEHICLE TO KIA, THE SERVICE TECH ASKED ABOUT THE OIL CHANGES AND HAD MENTIONED THAT THE OEM OIL FILTER THAT KIA PUTS HAS SOME TYPE OF PRESSURE RELEASE AND WHEN YOU GET THE OIL CHANGED SOMEWHERE ELSE THEY DON'T HAVE THAT TYPE OF FILTER. I ASKED IF IT WAS REQUIRED TO HAVE THE OIL CHANGED AT A KIA DEALER AND HE SAID NO. WE HAVE HAD ALL THE OIL CHANGES UP TO DATE ON THE VEHICLE. IT IS REALLY HARD TO UNDERSTAND HOW AN ENGINE WITH 56K MILES CAN STOP.

Mileage: 56,000

TL* THE CONTACT OWNED A 2013 KIA SOUL. THE CONTACT'S WIFE INFORMED HIM OF AN ABNORMAL ODOR ON THE OUTSIDE OF THE VEHICLE. APPROXIMATELY 45 MINUTES LATER, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND THE FIRE MARSHALL DIAGNOSED THAT THE WIRING IN FRONT OF THE ENGINE COMPARTMENT CAUSED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED BY THE FIRE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

TAKATA RECALL MY 2013 KIA SOUL HAD BEEN A GREAT CAR FOR ALMOST 5 YEARS NOW. OUT OF NO WHERE WHEN I WAS DRIVING MY CAR IT JUST STARTED TO MAKE THIS REALLY LOUD KNOCKING AND TICKING SOUND. THE CHECK ENGINE LIGHT CAME ON AND IT SHUTS OFF WHILE I'M DRIVING. I GOT IT TO TURN ON I TOOK IT TO KIA THEY DID THE DIAGNOSIS ITS AN ENGINE FAILURE MY ROD IS FAULTY THE GUY SAID BUT MY WARRANTY APPARENTLY JUST ENDED BUT HOW DOES MY 5 YEAR OLD CAR HAVE ENGINE FAILURE OUT OF THE BLUE IT ONLY HAS 56.263 MILES ON IT I ONLY USE IT LOCALLY I MAINTENANCE MY CAR HOW DOES THIS HAPPEN.

Mileage: 56,210

MY SOUL BEGAN TO MAKE A TERRIBLE NOISE AT 52,000 MILES. TOOK IT TO THE DEALER BECAUSE WE HAD PURCHASED THE ADDITIONAL WARRANTY TO EXTEND IT TO 100,000 AND WAS TOLD THE ENGINE BEARINGS HAD FAILED. THE MECHANIC AT THE DEALERSHIP SAID HE DIDN'T SEE MUCH SLUDGE IN THE ENGINE AND COULDN'T SEE A REASON WHY KIA WOULD DENY THE CLAIM. ALTHOUGH THE OIL HAD BEEN CHANGED APPROPRIATELY WE COULDN'T PRODUCE ALL THE DOCUMENTATION ON THE SPOT. THE LOCAL DEALERSHIP TOOK VIDEO AND SENT IN TO KIA, WE WERE TOLD THAT KIA WOULD NOT HONOR THEIR WARRANTY AND WE WERE ON OUR OWN.

Mileage: 52,000

MY BOYFRIEND WAS DRIVING , WE BEEN HEARING A TICKING SOUND AND ENGINE LIGHT CAME ON. WE ALWAYS HAVE ARE OIL CHANGE BUT IN A MONTH IT'S TIME FOR MORE OIL.

Mileage: 10

I PURCHASED A KIA SOUL 2013 + BRAND NEW IN 2013, ON 5/13/2017 THE CHECK OIL LIGHT CAME ON WHILE I WAS DRIVING, I PULLED OVER AND CHECKED THE OIL AND IT WAS LOW EVEN THOUGH I HAD RECENTLY HAD THE OIL CHANGED, I PUT 2 QTS OF OIL IN THE CAR, BUT EVERY TIME I DROVE THE CAR BEGAN MAKING A NOISE WHENEVER I ACCELERATED. WHILE DRIVING THE CAR ON 5/14/17 THE CHECK ENGINE LIGHT CAME ON AND THE NOISE PERSISTED. THOUGH THE CAR WAS STILL DRIVABLE, I HAD IT TOWED TO THE KIA DEALERSHIP ON 5/15/17 WHERE I PURCHASED THE CAR TO THE SERVICE DEPARTMENT. LATER THAT DAY I WAS TOLD THAT THE MOTOR HAD GONE OUT IN MY CAR WHEN I ASKED WHY I WAS TOLD THAT THE MECHANIC HAD LEFT. THE FOLLOWING DAY ON 5/16/17 I CALLED THE DEALERSHIP BACK AND WAS TOLD THAT THERE SLUDGE IN MY MOTOR CAUSED FROM OIL BEING BURNED IN THE MOTOR AND THE SLUDGE WAS NOT ABLE TO FILTER THOUGH THE MOTOR. I WAS TOLD THAT IT WOULD COST APPROXIMATELY $4220 TO REPLACE IT WITH A USED MOTOR. THE NEXT DAY ON 5/17/17 I WAS ONLINE LOOKING FOR CHEAPER MOTORS WHEN I RAN ACROSS ARTICLES REGARDING THE 2016 RECALL OF 600,000+ OTHER KIA VEHICLES ALL WITH DEFECTIVE ENGINES. AFTER READING WHAT HAPPENED TO THE OTHER ENGINES I REALIZED THAT THE SAME THING WAS HAPPENING TO MY ENGINE. I CALLED KIA CUSTOMER ASSISTANCE CENTER AND A CASE WAS MADE REGARDING MY CAR. ON 5/31/17 I WAS TOLD THAT MY CASE HAD BEEN ESCALATED TO THE ESCALATION AGENT. TODAY, ON 6/5/2017 BRENDA THE ESCALATION AGENT CALLED TO NOTIFY ME THAT KIA WOULD NOT COVER MY CAR BECAUSE IT HAS OVER 100K MILES ON IT AND BECAUSE THERE IS SLUDGE LOCATED IN THE ENGINE. I TOLD YES, THAT IS WHY I WANTED KIA TO LOOK INTO IT BECAUSE IT A VEHICLE WITH BARELY 114K MILES ON IT THAT IS 4 YEARS OLD AND WITH MAINTENANCE THAT WAS KEPT UP THE ENGINE SHOULDN'T HAVE BEEN BURNING OIL TO PRODUCE SLUDGE IN IT. I WAS TOLD I WOULD NEED TO REQUEST MORE WORK TO BE DONE ON THE CAR TO SEE IF THE MOTOR WAS DEFECTIVE.

Mileage: 114,212

SUA SUDDEN UNEXPECTED ACCELERATION. HAPPENING THREE TIMES SO FAR RANDOMLY. ONCE WHEN FIRST STARTED AND ONCE WHILE DRIVING AND ONCE WHEN STOPPING ALL HAPPEN ON THE ROAD.

Mileage: 55,000

MY 2013 SOUL PLUS GETS EXHAUST INTO CABIN ESPECIALLY WHEN COLD. THE REAR MUFFLER OR CONVERTER DIRECTS THE EXHAUST STRAIGHT DOWN, NO TAIL PIPE. THIS SEEMS TO BE A DESIGN FLAW.

Mileage: 33,000

AS I STARTED THE VEHICLE IN THE MORNING I HEARD WHAT SEEM TO BE BELT NOISES. AS I DROVE TO WORK, THE NOISES INCREASED TO THE POINT WHERE THE CAR WAS SHAKING AND DECELERATED. WHEN I ARRIVED AT MY WORKPLACE 5 MILES LATER, THE OIL LIGHT CAME ON. THE CAR WOULD NOT DRIVE PAST 2-5 MPH. I CALLED THE KIA SERVICE AND CAR WAS TOWED TO DEALER. DEALER STATED ENGINE IS NO LONGER USABLE, BUT SO FAR REFUSED TO FIX BECAUSE I DON'T HAVE PROOF OF OIL CHANGES BY A DEALER. *TR

Mileage: 19,037

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE BATTERY WAS CHARGED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 5/4/15*CN UPDATED 11/10/2015*JS

Mileage: 10,000

SUDDEN DECELERATION QUICKLY FOLLOWED BY LOSS OF ALL ELECTRICAL POWER INCLUDING STEERING, BRAKES, COMPLETE ENGINE SHUT-OFF AND DASH INSTRUMENTATION. DEALER FOUND "NO PROBLEM" AND DID NOT REPAIR OR REPLACE IGNITION SWITCH OR ANYTHING ELSE. *TR

Mileage: 8,000