2013 KIA SOUL Steering Problems

I have noticed an audible “clunk” in the steering mechanism for a few weeks. I had the rack-and-pinion inspected by a local alignment shop to avoid a catastrophic failure. On 12/29/2025 while rapidly decelerating from highway speed on a downhill exit ramp, the steering wheel began to shake violently. My personal research has indicated that the steering coupler disk has failed/disintegrated causing unnecessary looseness between the electrical assist steering motor and steering shaft which has been identified by Kia in a Tecnical Safety Bulletin (TSB) as it's a known safety issue despite being a service campaign rather than a massive single recall for all vehicles.

Steering wheel vibration violently . Is on Kia safety recall. Has 15 year warranty Started slowly about two months ago Contact dealer on safety recall repairs and refused to honor safety recall. Steering gear assembly flexible coupling Very dangerous at high speed . Safety recall for that particular year. Thank you

There is a loud clicking in the steering wheel and the car is all over the place while driving. I was told by three mechanics that it is the steering coupler gear. I could lose control which would be putting others life at risk as well as myself. I was told this my be a recall. I need help. This is a SAFETY RISK AND NEEDS ATTENTION.

The steering wheel has a knocking in it. KIA has issued TSB CHA074 for the problem, the deterioration of the MDPS Flexible Steering Coupler. The bulletin covers my 2013 KIA Soul. It's annoying and sounds dangerous.

Steering coupler. Recalled for 2014 up but not covered for 2013

The steering wheel makes a loud clocking sound. It’s sounds like the pinion plug is broken or loose

It is making a noise when turning steering wheel to one side and it has play and clinking noise in steering wheel. Is this included in SC155 recall?

The contact owns a 2013 Kia Soul. The contact stated that while his son was driving at an undisclosed speed, the steering wheel was making an abnormal clicking sound. Additionally, while driving 65 MPH, the steering wheel tuned left and right with a loud clicking sound. The contact also stated that the vehicle was consuming an excessive amount of oil. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the flex coupling was defective. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 100,000.

Mileage: 100,000

Steering wheel making a loud CLUNK sound. Possibly the steering wheel coupler. Concerned that steering wheel might malfunction while driving. Checking for any recalls prior to making an appointment with dealer. Vehicle has not been inspected. Noise started about a month ago and progressively has gotten worse.

Steering wheel is making a knocking sound when I turn left or right.

steering not tight, car shakes around 70 mph

On [XXX], we were driving on [XXX] from Wisconsin into Minnesota to park at MSP airport. Near the state border, we began to hear a clunk sound in the steering column. We chose to park the car at a friend's home near the airport in her garage in case we needed service upon our return from Texas where we travelling to. Prior to driving back to our home from Minneapolis on [XXX] (1.5 hours), we checked with our local mechanic to see if it were safe to drive. He could not diagnose over phone, but suggested coupling issue and that we drive carefully. We made it back home, took car to our local mechanic on 7 October, and thought it would be better to check dealership in Eau Claire, WI (another 30 minute drive). We drove there, slowly, on 18 October, and were told that it was probably the MDPS/Flexible Coupling, but that it would cost us 175 to check, and another 250-300 to replace the 15.00 part. We drove home and had a family emergency out of state and will return now to Wisconsin soon and want to get this fixed as soon as possible. We understand NOW that this is a persistent problem for MANY KIA 2013 Soul and other KIAs and that NHTSA has been supportive to some owners over this matter. We do not object to paying for the repair, but not at price-gouging levels. From what we understand, the inspection needed to check for the flex coupling is not difficult nor time consuming. We are afraid to drive the car for safety sake, but we need the car to drive! Do we have any rights to a free inspection if this is a problem with many KIAs? There were no warning lights and no symptoms prior to the sudden noise and now there is a persistent and regular clunk when the steering wheel is moved. Thank you for any information regarding this issue. Again, no accident and no injuries or results from clunk, but KIA history seems to suggest a potential recall need. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Soul. The contact stated that the vehicle shook violently while driving above 40 MPH. The vehicle was taken to the dealer, where it was determined that the steering coupler needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

My steering column will make a clicking sound, and the steering wheel and column will vibrate excessively.

Feel no control of steering Clicking sound when turning steering wheel Tight/ hard to steer wheel…doesn’t want to turn

Broken coupler. They want 2800 dollars to fix.

MDPS coupler worn and causing steering wheel instability and noise when driving over 60 mph. There was a recall previously that I wasn't aware of but my car had not yet experienced the problem. I am experiencing it now, but Kia says I must fix at my own cost since the recall period is passes, though I didn't have the issue then or recieve the notice.

The steering wheel is making a noise and is having a caution sign with the steering wheel on it

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that the vehicle was taken to a dealer for the recall repair however, the vehicle was diagnosed, and it was determined that the steering coupler needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the unknown recall had expired. The failure mileage was approximately 100,234.

Mileage: 100,234

Steering wheel shakes violently when going over 75MPH and is extremely shaky on side streets as well. The steering wheel feels like it’s going to fall off! Got it checked out by Kia and they said the Flexible steering coupling needs repairing and it would be over $900 to do so for a part that costs less than $10! I have an extended warranty and I was told the warranty doesn’t cover this issue, but at the bare minimum it seems like it should as it feels dangerous at times to drive the car. Also, this issue should be a recall for Kia as I have seen a ton of other people with this issue! It’s a defect in the car and should be a free recall to be fixed .

The Motor Driven Power Steering (MDPS) Flexible Coupling part failed. Steering is difficult and causes pull to the left/right. Appears the issue has occurred across various Kia and Hyundai models.

No warning indicators but my steering couple has worn and my steering now has play. Many forums says this is a know problem for KIA and they should cover but I do not see a recall.

There is a known issue with the MDPS Flexible coupling effecting a large number of KIAs but Kia apparently hasn't included all cars manufactured during this period of time

I'm already aware of the recalls on alot of vehicles including my 2013 KIA SOUL and am aware of a judges ruling on this. How can KIA SOUL play God with peoples lives? I already filed a claim but still not not getting any help until the end of April. I'm a [XXX] woman who is at risk of getting hurt not to mention other people/and or other people close to my vehicle. This is just beyond wrong. I saved for 2 years to get a more dependable vehicles and now have to worry about an explosion. I already filed a claim but I'm scared. The radio has been funky since I got it last year. It's a used vehicle buy to me it looked new to me. I love it bur now afraid to even get in it but really don't have a choice since I'm [XXX] and don't have anyone else to get help or have another vehicle to use. I depend solely on myself. I need help with getting another vehicle until all of this mess is taken care of. I have gas gauge issues, revving up randomly, caution light staying on now and yesterday I had smoke coming out under the dash and then it just stopped while I was trying to pull off and call for help but it stopped so I came back home. The oil was changed right after I got it last year and I put new tires on it with the money I got from a junk yard in Johnson City that came to get my 98 Ford Escort that my church family helped for me after a very traumatic accident that killed my little senior rescue pommy, totaled my vehicle and I spent several days in ICU. I live on a very strict monthly income and this has caused more anxiety and panic issues that I can't even get under control with breathing exercises, journaling and taking my fur baby for walks and am back on my regular meds. Please someone needs to help me or I'm just going to give up. Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering coupler failure causes excessive vibration and notchiness in the steering. KIA informs me that this was covered by an extended warranty which expired in January 2023. I believe this to be a serious safety risk and this vehicle should be recalled by KIA to replace this part at no cost to the consumers.

My steering coupler is bad

I looked it up. It's called the STEERING COUPLER. The manufacturer is aware of the problem but I was never notified about it before the warranty ran out August 2023. Now it affects the steering. Here is a service notice that I found online if that helps: TSB ID: 10159268. Thank you

The dealer originally said it was the steering coupler that was bad and needed replaced for $2000. Then they call back two weeks later to say the steering assist motor was bad and it needs to be replaced for an additional $2400. Still waiting for the parts and repairs. I see many other complaints on the steering, should this be a recall?

I’ve had the steering slip several times and recently the steering coupler went out causing loose, bumpy steering and a popping sound when turning.

Steering coupler needs replaced per Dealership. Vehicle has 72,000 miles only. No recall notice received. One owner. I feel they could replace an expensive item less than $550. Goodwill

Stering wheel makes a load clacking sound also lots of slack in the wheel git alignment twice and still making the sound and drifts to the right and steering wheel shakes when driving and breaking.

My MDPS steering wheel coupler has completely failed. I never recieved a letter from kia and only found out they had a warranty extension through searching the web to see what the horrible noise and play in my steering wheel was. I dont qualify for this extension by 9 months. I purchased my car 1/2013 and that puts me past the 10 year mark. I see Kia has extended this warranty to 15 years/150,000 miles on the newer cars with the same mileage, is there a chance they will do it with the souls or have they and maybe i am missing it.

About 3 months ago my steering wheel started rattling and continues to get worse I haven’t had it looked at yet but I think I need to also my dash lights come off and on all the time do you think I have a problem

Mileage: 147,769

The steering on my 2013 Kia soul makes a clunking noise when steering left or right. The steering feels very unstable while driving. If I reach 75 mph the steering gets very noisy and loose. I’m now afraid to drive the vehicle. Upon researching this issue, I found that I am not the only one experiencing this problem. I haven’t taken it to a dealer as of yet. I wanted to see if there was a recall on it. There has been no warning lamps or messages appearing.

My 2013 Kia Soul does not currently have a recall issued for it, but there is a known steering problem that has resulted in 345,000 Kia Souls being recalled. The recall starts with models manufactured in 2013, and yet my model has been excluded. The recall that was issued affects Souls manufactured for the 2014, 2015, and 2016 model years, spanning manufacture dates from July 21, 2013 though September 30, 2015. Warning signs of an impending failure could be a clunking noise from the steering rack when turning. My 2013 Kia Soul has been experiencing this same clunking noise that has been increasing in severity and causing issues with steering. I am extremely concerned about the safety of driving a car with known steering issues. When I contacted my Kia dealer directly about this concern, they said that the recall wasn't issued for my VIN number. The issue appears to be prevalent for Kia Souls dating back further to 2012, as I have researched to see if others have experienced the same or similar issue. I have attached screenshots of other consumers who have experienced this issue and were also not included in the recall years. There were no warning lamps or messages and the issue has gotten progressively worse, and much more severe, over the past few weeks.

Steering coupler is going out. KIA will not cover repair even though it covers 10 years and unlimited miles.

What component or system failed or malfunctioned, and is it available for inspection upon request? MDSP, Steering wheel. The steering wheel makes a loud click/clang sound when turning the wheel right or left. This occurs when car is in parking or moving condition. Yes, it is available upon request. How was your safety or the safety of others put at risk? My teenage son (high school) and wife are the main drivers and are now very concerned about their safety. Has the problem been reproduced or confirmed by a dealer or independent service center? No not yet. Kia has informed us that the 10 yr extended warranty has expired and they will not be able to cover this issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

Steering feels unstable. Knocking noise near steering gear box when turning wheel and steering feels sloppy.

My engine light is on. Second, I hear a noise when I turn my steering wheel.

Mileage: 136,584

The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel made an abnormal sound and the vehicle lost power steering assist. The vehicle was taken to an independent mechanic, where an unknown part was repaired, and the mechanic informed the contact that the vehicle was unsafe to drive. The failure recurred, and the vehicle was taken to a second independent mechanic, where an unknown repair was performed; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

My steering wheel is so loose that I am afraid to drive my car. This is a recent problem in the last month.

Steering wheel makes a rattling sound when I drive. I would like to know if this is a safety risk? The vehicle has not been inspected by the manufacturer. Warning light come on.

My steering wheel is rattling when going around 50-60 mph. When driving on a gravel road the car bounces all over the place when going more than 5 mph. Steering functionality is seriously compromised. 60,000 miles, single owner, no wrecks or potholes hit.

My steering wheel just started shaking as I turning a corner. Now, if I go over 60 mph my car wants to jump all over the road. I’ve been told it’s the (MDPS) steering coupler by a few mechanics. Download the recall letter from Kia advising of this and the dealership says my VIN is not covered.

Steering coupler bad Looked online and the noise my car is making When I go back-and-forth with the steering wheel when the car is turned on but I’m not driving ! Makes a clicking noise it also make that noise when I’m driving

Steering coupler has failed within the steering system making the steering not as it normally has functioned.

My steering wheel just started shaking as I turning a corner .. Niw if I go over 60 mph my car wants to jump all over the road.. I’ve been told it’s the steering coupler but a few mechanics.. It dangerous to drive on the freeway.. Im afraid I will crash with my 8 month old son in the car..

Car has - low - 41500 miles There is a play in the steering wheel and a " tump- tump" sound can be heard when at a stop and low speeds- while turning the steering wheel.

The contact owns a 2013 Kia Soul. The contact stated while driving 65 MPH, the steering wheel started making an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the plastic bearing bushing to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 104,577.

Mileage: 104,577

The contact owns a 2013 Kia Soul. The contact stated while driving at various speeds, the steering column would make a popping sound. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer to be diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 120,000.

Mileage: 120,000

Has a thud while turning the steering wheel left and right at a stop. Steering wheel shakes and vibrates when droving over bumpy road or train tracks. Steering for now unaffected.

Steering system 'clunking' and getting unstable, increasingly 'loose.' Called local Kia service department about six weeks ago but they never returned my call. Contacted live agent online yesterday, hopefully someone will call back. I'm very afraid to drive it.

there is a knocking noise in the steering, there is apparently a recall out for this issue on this make and model with similar years.

I have a clicking noise in the steering wheel when I’m driving. Turning the wheel to left or right it clicks. This is not safe

My steering wheel is making a loud thudding sound when I turn it to the left or right. It started when I was driving on the highway during a road trip. It feels super unsafe and I’m bringing it to the dealership tomorrow. This seems like it should be a recall from Kia and that as car owners, we should not have to pay for this common and serious problem.

I had a serious issue with my steering yesterday. When I tried to parallel park my car yesterday, I turned the steering wheel both left and right to try and park and then I heard loud clunking noises in both directions until my steering wheel gave to the point where it could turn all the way around without turning the wheels at all. It's my understanding that others with my same year of Kia soul are reporting the same and starting in 2014, there was a safety recall. 2013 should be included in the recall because had I been driving, I could have been in a very serious accident.

STEERING WHEEL MAKES CLICKING SOUND WHEN STEERING AND ALSO WHILE VEHICLE IS NOT.IN MOTION. AFTER MUCH RESEARCH, I BELIEVE IT IS THE STEERING COUPLER WHICH IS VERY DANGEROUS TO DRIVE DUE TO THE CHANCE OF STEERING WHEEL LOCKING UP WHILE DRIVING. I SHOULD NOT HAVE TO PAY FOR THIS SINCE MANY OTHER PEOPLE ONLINE ARE REPORTING THE SAME EXACT PROBLEM. I HAVE NOT RECEIVED A RECALL NOTICE, BUT I AM SCARED OF DRIVING MY CAR IF IT IS NOT FIXED RIGHT AWAY. THIS IS A HAZARDOUS PROBLEM AND IT NEEDS TO BE ADDRESSED.

WHEN DRIVING OR IN PARK STEERING MAKES LOUD CLICKING NOISE IF TURNED LEFT OR RIGHT. THIS HAPPENS AT ALL SPEEDS AND IN ALL DRIVING CONDITIONS. IT IS STEADILY GETTING LOUDER AND WORSE. THE NOISE IS COMING FROM THE STEERING COLUMN AREA. STEERING DOES NOT FEEL STABLE. THERE IS A 2014 KIA SOUL RECALL THAT SEEMS TO BE FOR SAME PROBLEM. THIS RECALL SHOULD BE EXPANDED TO COVER THE 2013 MODELS

Mileage: 74,876

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE DRIVING 50 MPH, THE BATTERY LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ALTERNATOR FAILED TO OPERATE AS DESIGNED. DUE TO THE ALTERNATOR FAILURE, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

Mileage: 185,000

2013 KIA SOUL IS MAKING A CLICKING NOISE WHEN I TURN MY STEERING WHEEL. IT MAKES ONE CLICK NOISE ONCE I START TURN THE WHEEL. WHEN I STOP MOVING IT AND TRY TO MOVE IT AGAIN IT CLICKS. VEHICLE MILEAGE: 63,667

THE STEERING COLUMN WOULD POP AND MAKE NOISES WHILE DRIVING . THE STEERING WAS VERY LOOSE AND EVERY TIME YOU HIT A BUMP THE STEERING WHEEL WILL WOBBLE EXTREMELY BAD ALMOST UNCONTROLLABLY. THE STEERING COUPLER WAS BAD . COULD NOT GO OVER 55 MPH CAUSE IT WOULD CAUSE THE STEERING WHEEL TO WOBBLE BAD .

Mileage: 90,000

WHEN TURNING MY WHEEL AT LOW SPEEDS MY STEERING CLUNKS IN THE COLUMN AND FEELS LIKE IT IS GOING TO COME APART. I AM SCARED I AM GOING TO LOOSE STEARING CONTROL. THIS HAPPENS ALL THE TIME AT LOW SPEEDS OR WHILE IN A PARKING LOT. IT STARTED A MONTH AGO AND IS GETTING WORSE. I SAW A RECALL ON THIS BUT MY CAR IS NOT AFFE TED AND SHOULD BE.

Mileage: 101,000

STEERING HAS PLAY AND MAKES A CLUNKING NOICE WHEN TURNED LEFT OR RIGHT WHILE MOVING.

Mileage: 90,000

WHEN IN MOTION THE STEERING MAKES A CLUNKING SOUND MOVING EITHER LEFT OR RIGHT . WHEN ENGINE IS NOT IN MOTION IT DOES NOT . THE SYMPTOM APPEARS TO BE THE SAME AS THE RECALL DONE FOR 2014 MODEL KIA SOULS ... I BELIEVE MY CAR SHOULD BE IN THE RECALL

LOUD BUMPING NOISE IN THE STEERING

Mileage: 70,000

I HAVE CLINCKING INSIDE STEERING WHEEL RELATED TO THE PINION PLUG LOSE,CAUSING STEERING TO STUCK AND SHAK CRAZY IN THE HIGHWAY ,I WENT TO DEALER THEY CHARGED ME $189.00 FOR DIAGNOSIS,THEY CONFIRMED THE PROBLEM WITH PINION PLUG PROBLEM BUT THEY WANNA CHARGE ME HEIGHT PRICE WITCH I CAN NOT AFFORD,AND I LEFT WITH UNSAFE CAR.NHTSA HAS TO FORCE THE PROBLEM AS RECALL TO STOP CAR DEALER FOR RAPING US OFF.BY THE WAY THE CAR WAS IN FATAL CRASH WITH THE FIRST OWNER CAUSE IT S TITLE TO BE REBUILD ,I DON'T KNOW WHAT CAUSE IT BUT YOU CAN FIND OUT,MAY BE THE STEERING WAS A FACT.ASK PREVIOUS OWNER FOR MORE INFOS.PLEASE MAKE STEERING AS A RECALL SOON AS POSSIBLE.THANKS FOR LISTENING TO US.

Mileage: 26,000

SOMETHING IN THE RACK AND STEERING HAS COME LOOSE. STEERING WHEEL CLICKS WHEN I TURN IT. STEERING IS VERY UNSTABLE.

Mileage: 70,000

STEERING WHEEL COUPLER ,CAR NOT ABLE TO STEER

Mileage: 91,000

MODEL CAR BURNS OIL EXTREMELY QUICKLY REGARDLESS OF MILES DRIVEN, NO LEAKS FOUND BY MECHANIC, PISTONS HAVE BEEN REPLACED THREE TIMES IN THE LAST SIX MONTHS. STEERING WHEEL MAKES A KNOCKING NOISE THAT STARTED WITHIN THE LAST THREE MONTHS.

Mileage: 130,000

THE BRAKES' VACUUM CHAMBER OR A VALVE HAVE GONE BAD. THE PEDDLE IS HARD TO PRESS WHEN VEHICLE IS CRANKED AN BAKING OUT. ALSO, NOTICED WHEN IDLING, THE BRAKE BECOMES STIFF AFTER A SLIGHT DEPRESSION OF THE PEDAL. SOMETIMES THE CAR CANNOT BE STARTED AS THE BRAKE PEDAL CANNOT BE DEPRESSED FAR ENOUGH TO ALLOW THE START BUTTON TO WORK. OVER TIME, THE FRONT STEERING HAS BECOME LOOSE AND WOBBLILIY, CAUSING THE DRIVER TO OVER CORRECT STEERING TO KEEP THE CAR STRAIGHT ON THE ROAD. THE VEHICLE HAS 62,000 MILES ON IT, IT SHOULDN'T BE HAVING THESE TYPES OF PROBLEMS THIS SOON.

Mileage: 62,000

STEERING WHEEL CLICKING WHEN TURNING LEFT OR RIGHT AND HAS PLAY IN STEERING.

STEERING WHEEL CLICKING WHEN TURNING LEFT OR RIGHT AND HAS PLAY IN STEERING. *TR

Mileage: 136,000

STEERING WHEEL CLICKS WHEN TURNED RIGHT OR LEFT, NO MATTER IF PARKED OR DRIVING DOWN THE ROAD. SPEEDS OF 65MPH OR GREATER CAUSES WHEEL TO VIBRATE. RESEARCHED AND FOUND SEVERAL OTHER COMPLAINTS FOR SAME ISSUE. THIS NEEDS ADDRESSED BY KIA AS THIS IS A SAFETY ISSUE AND ONE THAT IS NOT SUPPOSED TO HAPPEN. *TR

Mileage: 88,756

LAST YEAR I TOOK MY VEHICLE TO BILLION AUTO IN IOWA CITY (2 HOURS FROM WHERE I LIVE) TO GET MY RECALL SERVICED. AT THIS TIME MY VEHICLE WAS LOSING POWER. WHEN I TOOK IT TO THE DEALERSHIP THEY HAD IT IN AND OUT IN 15-20 MINUTES AND THEY SAID ONLY HAD TO DO AN UPDATE. WHICH WAS IRRITATING, CONSIDERING I HAD ASKED THEM TO CHECK MY CATALYTIC CONVERTER AND THEY DIDN'T. BECAUSE PRIOR TO THAT A MECHANIC IN MY TOWN THOUGHT SOMETHING COULD HAVE BEEN WRONG WITH IT. WELL HERE I AM IN 2020, AND I WENT BACK TO THIS DEALERSHIP (THIS IS THE ONLY KIA IN MY AREA). LAST YEAR IN MAY THERE WAS A RECALL FOR THE MDPS COUPLING. THE LETTER ALSO STATED THAT THEY EXTENDED THE WARRANTY TO 100,000 MILES- I'M RIGHT AROUND 96,500 MILES SO I AM STILL COVERED.I CALLED THE DEALERSHIP AND ASKED TO GET IT FIXED SINCE I WAS EXPERIENCING NOISES IN MY STEERING WHEEL TURNING LEFT OR RIGHT/ AND WHEN VEHICLE IS STOPPED. THEY SAID YES, I SPOKE WITH THE SERVICE ADVISOR AND HE TOLD ME THAT I WOULD BE COVERED. SO I TOOK MY CAR UP THERE THURSDAY THE 28TH TO GET THIS SERVICED. ANOTHER WORKER TOLD ME IN PERSON MY COUPLING WASN'T THAT BAD, AND I COULD ALWAYS COME BACK IN THE FUTURE TO GET IT REPAIRED. HE THEN FURTHER TOLD ME THAT MY POWER-STEERING RACK WAS MAKING A LITTLE NOISE TOO, BUT THAT WOULDN'T NEED TO BE REPAIRED FOR ANOTHER 5-10 YEARS.THEN HE CHARGED ME $65 DOLLARS FOR A DIAGNOSTIC FEE, WHICH IS COMPLETELY WRONG. I CALLED KIA COOPERATE, SPOKE WITH NUMEROUS OF FOLKS. I WAS TOLD ON THURSDAY BY COOPERATE THAT THEY CALLED THE DEALERSHIP AND TOLD THEM MY COMPLAINT. BUT THERE WAS NOTHING THEY COULD DO. SO I CALLED COOPERATE BACK DEMANDING TO TALK TO MY CASE WORKER, [XXX] WHICH SHE HASN'T CALLED ME BACK. I FEEL LIKE THEY AREN'T TAKING ME SERIOUS. I'VE HAD TWO PAST RECALLS ON THIS VEHICLE, AND WASN'T HANDLED APPROPRIATELY. I ALSO SHOULDN'T OF BEEN CHARGED A DIAGNOSTIC FEE. I WANT A REFUND AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 96,500

STEERING HAS DEVELOPED 3 INCH PLAY, LOOSE NUT INSIDE THE STEERING COLUMN FROM RESEARCH ON THE INTERNET. *TR

Mileage: 84,945

KIA SOUL 2013 JUST BOUGHT THROUGH DEALER MARCH 13 2020, AND IT MAKES A CLUNKING NOISE IN THE FRONT END WHENEVER IT'S DRIVEN AND I HAVE KIDS IN THIS CAR SO IF THIS IS AN ISSUE WITH KIAS SOMETHING NEEDS TO BE DONE ! MAKES NOISE WHEN DRIVING AT ANY SPEED, TURNING AND VERY LOUD

Mileage: 101,000

WHILE PARKED OR AT SLOW RATE OF SPEED THE STEERING COLUMN MAKES A CLUNKING SOUND WHEN THE WHEEL IS TURNED EITHER DIRECTION. THE SOUND IS ALSO PRESENT WHILE TRAVELING ON A BUMPY ROAD AT A SLOW RATE OF SPEED. THERE IS PLAY IN THE STEERING WHEEL OR THE STEERING FEELS LOOSE AND THE STEERING WHEEL VIBRATES WHILE TRAVELING ON THE INTERSTATE AT 70MPH (UNKNOWN IF ALL RELATED). I HAVE HAD NEW TIRES RECENTLY PUT ON AND BALANCED AND THOUGHT THE PROBLEM WAS THE NEED FOR NEW TIRES, HOWEVER, THE PROBLEM IS STILL THERE AND HASN'T BEEN DIAGNOSED OR CORRECTED. IT ISN'T AN ALIGNMENT PROBLEM BECAUSE IT HAS BEEN CHECKED AND THE STEERING DOES NOT PULL ANY DDIRECTION.THE SUSPENSION HAS ALSO CHECKED OUT OK AND APPEARS TO BE UNRELATED.

Mileage: 150,000

THE VEHICLE PRESENT GRINDING NOISE WHILE TURNING TO THE LEFT OR RIGH WHEN DRIVING. I WENT TO THE DEALER AND AFTER THEY CHECKED MY CAR THEY TOLD ME TO INCREASE THE VOLUME OF THE RADIO SO I DO NOT HAVE TO HEAR THE NOISE BECAUSE IT IS NOT A SAFETY PROBLEM.

Mileage: 40

STEERING WHEEL MAKES A CLICKING/KNOCKING NOISE WHEN TURNING TO THE LEFT OR RIGHT.

Mileage: 73,300

THERE IS A CLUNKING NOISE WHILE DRIVING OR TURNING. TOO MUCH "PLAY" IN STEERING WHEEL. IT FEELS LIKE IT WILL COME APART. HAPPENS KNOW MATTER HOW FAST I GO. EVEN WHEN BACK UP.

Mileage: 85,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE STEERING EMITTED A CLICKING SOUND WHEN TURNED TO THE LEFT OR RIGHT WITH AN ABNORMAL VIBRATION. THE VEHICLE WAS TAKEN TO (DELAND KIA LOCATED AT 2322 SOUTH WOODLAND BOULEVARD, DELAND, FLORIDA, 32720, (866) 809-7175, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A FAILURE IN THE STEERING COUPLER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 35,162.

Mileage: 35,162

STEERING WHEEL MAKES CLICKING SOUND WHEN STEERING AND ALSO WHILE VEHICLE IS NOT.IN MOTION. AFTER MUCH RESEARCH, I BELIEVE IT IS THE STEERING COUPLER WHICH IS VERY DANGEROUS TO DRIVE DUE TO THE CHANCE OF STEERING WHEEL LOCKING UP WHILE DRIVING. I SHOULD NOT HAVE TO PAY FOR THIS SINCE MANY OTHER PEOPLE ONLINE ARE REPORTING THE SAME EXACT PROBLEM. I HAVE NOT RECEIVED A RECALL NOTICE, BUT I AM SCARED OF DRIVING MY CAR IF IT IS NOT FIXED RIGHT AWAY. THIS IS A HAZARDOUS PROBLEM AND IT NEEDS TO BE ADDRESSED.

STEERING IS SHAKING AND REQUIRING NEED TO TURN WHEEL MORE THAN USUAL TO TURN WHEN DRIVING. MAKING NOISE WHEN DRIVING.

Mileage: 110,000

STARTED WITH A CLUNK SOUND, THEN ALL OF A SUDDEN THE VEHICLE WOULD NOT STEER. I WAS IN A MASS OF TRAFFIC SO MY SPEED AT THE TIME WAS SLOW AND I WAS ABLE TO DRIFT ONTO THE SIDE OF THE ROAD LUCKILY. DEALERSHIP TELLS ME THE VIN IS NOT IN THE RECALL, BUT I SEE THIS SAME PROBLEM RECALLED HALF A MILLION TIMES. THEY WILL NOT FIX THE ISSUE, WHICH COMES AT A TUNE OF $1600.

Mileage: 102,000

THE VEHICLE PRESENT A GRINDING NOISE WHILE STEERING ON ANY DIRECTION. WHILE GETTING IT CHECKED AT THE LOCAL KIA DEALERSHIP THEY DIAGNOSED THE ISSUE ON THE STEERING WHICH WAS APPARENTLY PART OF A RECALL FROM KIA, A FEW DAYS LATER THE ISSUE ON THE STEERING WAS PRESENT AGAIN AND THE LOCAL KIA DEALERSHIP IS NOW CHARGING ME AROUND 1,900 DOLLARS FOR THE REPAIR EVEN THOUGH IT ALL STARTED TROUGH A MANUFACTURER RECALL..

Mileage: 57,253

THE STEERING WHEEL COUPLER HAS BECOME LOOSE, CREATING A SOUND AND STEERING PLAY (OR SLACK) WHEN STEERING. THIS COULD RESULT IN BREAKAGE OF THE COUPLER, RESULTING IS LOSS OF CONTROL OF THE VEHICLE. KIA HAS ALREADY RECALLED THE 2014-16 SOUL MODELS IN RECALL NUMBER: 17V608000, BUT DID NOT INCLUDE THE 2013 YEAR MODEL, WHICH HAS A DANGEROUS DEFECT.

Mileage: 75,000

CLUNKING NOISE FROM STEERING WHEEL WHEN I GO ON A BUMPY ROAD OR TURN STEERING WHEEL FROM SIDE TO SIDE. WHILE IN MOTION OR STATIONARY.

STEERING WHEEL MAKES A CLICKING SOUND WHEN I TURN THE WHEEL

Mileage: 156,400

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 35 MPH, THE STEERING WHEEL MADE A CLICKING NOISE WHEN TURNED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FELT LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE STEERING KNUCKLES WHEN THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,851. *BF *TR

Mileage: 113,851

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN WHEN TURNING IN EITHER DIRECTION. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO LAKELAND REGAL KIA (1025 BARTOW RD, LAKELAND, FL) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FLEXIBLE COUPLER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,441.

Mileage: 98,441

HELLO I HAVE A 2013 KIA SOUL WITH ONLY 56,000 MILES ON IT. LAST YEAR AROUND FEBRUARY MY CARS STEERING COLUMN STARTED HAVING THIS AWFUL RATTLING AND KNOCKING SOUND COMING FROM IT. I CAN'T DRIVE OVER 55MPH OR IT GETS REALLY BAD AND LOUD. THIS ALSO CAUSES MY BLINKERS NOT TO WORK PROPERLY ON AND OFF. I HAD SURGERY AROUND THE SAME TIME IT STARTED AND I'M JUST GETTING BACK TO BEING ABLE TO DRIVE. EXCEPT I'M AFRAID THAT THE STEERING IS GOING TO BREAK AND CAUSE A BIG WRECK AND NO THIS ISN'T A WHEEL BALANCE ISSUE. HAS ANYONE ELSE HAD THIS PROBLEM THAT YOU KNOW OF? I'M GOING TO CALL THE DEALER TODAY AND GET IT IN TO BE CHECKED. I CAN'T EVEN GET ON THE INTERSTATE BECAUSE OF THE FEAR OF IT BREAKING AND THE EXTREMELY LOUD NOISES IS CAUSES.

Mileage: 52,000

OLI LIGHT DOES NOT COME ON WHEN MY OIL IS LOW. MY 2013 KIA SOUL BURNS OIL QUICKLY HAD MY OIL CHANGED 2 WEEKS AGO CHECKED YESTERDAY THE DIP STICK WAS ALMOST DRY AT NOT TIME DID MY OIL LIGHT COME ON. MY STEERING WHEEL MAKES NOISE WHEN I MOVE LEFT OR RIGHT IT MAKES A CLICKING NOISE, STEERING WHEEL FEELS LIKES IT LOCKS AT TIME WHEN DRIVING ON THE HIGH WAY

STEERING WHEEL CLICKS OR KNOCKS WHEN MOVING OR STATIONARY WHEN TURNING THE WHEEL TO LEFT OR RIGHT. AT SPEEDS OF 75+ MPH THE STEERING WHEEL CLICKS AND SHAKES ON ITS OWN WITHOUT ANY TURNING INPUT. SEEMS LIKE A SIMILAR ISSUE TO OTHER KIA RECALLS ASSOCIATED WITH THE STEERING COUPLER.

Mileage: 60,000

THE VEHICLE MAKES THE NOISE STATIONARY AND IN MOTION IS LOUD FEELS LIKE THE STEERING WHEEL IS COMING APART I SEEN VIDEOS OF THE PROBLEM ON YOUTUBE THERE ARE MANY AND HOW TO FIX IT KIA HAS NOT RECALL THE YEAR 2013 MODEL PLZ WHAT CAN WE DO.

Mileage: 139,000

AT AROUND 60,000 MILES, BEGAN TO NOTICE CLUNKING NOISE AND SLIGHT WOBBLE WITH STEERING COLUMN. AT FIRST IT WAS MINIMAL, BUT HAS GOTTEN PROGRESSIVELY WORSE AND NOW HEAR NEW SQUEAKING/GRINDING NOISES WHEN TURNING AT LOWER SPEEDS OR WHEN STOPPED. RECENTLY RESEARCHED AND SAW THAT MANY OTHER PEOPLE HAVE BEEN EXPERIENCING THIS SAME ISSUE WITH THIS MODEL (THE 2010-2013 BUILDS), WITH A VIDEO REGARDING THIS ISSUE ON YOUTUBE HAVING MORE THAN 40,000 VIEWS AS OF WRITING THIS (HTTPS://YOUTU.BE/J3U0KHPLZ8C). THE SAME STEERING COUPLER PARTS THAT WERE DEEMED DEFECTIVE FOR OTHER RECALLED MODELS FROM KIA/HYUNDAI APPEAR TO BE THE SAME ONES USED IN THE 2013 KIA SOUL (AND OTHERS THAT HAVE NOT BEEN RECALLED). HTTPS://WWW.CARCOMPLAINTS.COM/KIA/SOUL/2013/STEERING/CLUNK_NOISE_IN_STEERING.SHTML

Mileage: 60,000

RACK AND PINION SOUND

Mileage: 140,000

OVER THE PAST SEVERAL MONTHS, STEERING HAS DEVELOPED A CLICKING SOUND AND SOME PLAY WHEN THE STEERING WHEEL IS MOVED BACK AND FORTH AT REST AND MOVING, AND STEERING VIBRATION THAT SUDDENLY HAPPENS WHEN DOING 70 MPH. '2007-2014$5 COUPLING P/N 563152K000FFF USED ON 200 MODELS OF KIA AND HYUNDAI 'MAY 22, 2014KIATSB-CHA044OPTIMAS, SOULS, FORTES 2010-2014 IDENTIFIES DEFECTIVE COUPLING; REPAIR COST $250-$500 'AUGUST 16, 2016KIATSB-CHA072OPTIMAS ADJUSTS MAN HOURS; OFFERS FREE REPLACEMENT AND EXTENDED WARRANTY UNDER ITS CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM (CS1604) STATING 'KIA'S ANALYSIS HAS IDENTIFIED THAT THIS CONDITION OCCURS IN EXTREMELY HIGH HUMIDITY STATES ADJACENT TO WARM OCEAN WATERS DUE TO WEAR OF THE FLEXIBLE COUPLING.' THEN GOES ON TO IDENTIFY 9 STATES INCLUDING FLORIDA, WHERE WARRANTY REPLACEMENT IS AUTHORIZED. 'FOR VEHICLES SOLD OR REGISTER IN ALL OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE FLEXIBLE COUPLING TO 10 YEARS/UNLIMITED MILES.' 'AUGUST 16, 2016KIATSB-CHA074 SOULS AND FORTES ADJUSTS MAN HOURS; REPAIR COST IS STILL $250-$500 'JAN. 2017HYUNDAIISSUED EXTENDED WARRANTY ON ALL EFFECTED MODELS. WHY ARE OPTIMA OWNERS GETTING A FREE REPLACEMENT OR EXTENDED WARRANTY WHILE SOUL AND FORTE OWNERS ARE PAYING $250-$500 DOLLARS FOR THE DIAGNOSTICS AND REPAIR OF THE SAME PROBLEM? IT IS MY OPINION THAT A NEW TSB SHOULD BE ISSUED TO INCLUDE THE EFFECTED SOULS AND FORTES IN THE KIA CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM. I FEEL THIS PROBLEM SHOULD GET NATIONAL ATTENTION IF NOT ACTED UPON BY KMAI.

Mileage: 49,000

STEERING MAKES A CLUNKING NOISE. APPARENTLY THE FLEX COUPLET WHICH WAS RECALLED ON THE 2014 THROUGH 2016 SOUL HAS WORN OUT PREMATURELY. IT'S KNOWN PROBLEM. MANUFACTURER SHOULD COVER THE COST.

Mileage: 52,000

RECENTLY WHILE DRIVING MY STEERING WAS FEELING SLIGHTLY HUNG OR NOT STEERING A LITTLE WHEN I TURNED THE WHEEL. NOW THE CAR SEEMS LIKE IT HAS SOME PLAY IN THE STEERING WHEEL AND MAKES A CLUNKING WHEN I TURN THE STEERING WHEEL FROM ONE SIDE TO THE OTHER. I FIGURE IT IS SOMETHING WITH AN ELECTRONIC POWER STEERING UNDER THE STEERING WHEEL AFTER LOOKING IT UP ON THE INTERNET. I AM NOT QUITE SURE IF IT IS SAFE TO DRIVE. I WAS CONCERNED WHEN TURNING CURVES AT 65 MPH AND IT WAS FEELING HUNG UP & NOT QUITE RIGHT. THIS IS AN ONGOING PROBLEM AT THIS POINT.

Mileage: 79,500

THE STEERING WHEEL IS CLICKING AND IT IS GETTING PROGRESSIVELY WORSE. 2 OPINIONS CITE THE RACK AND PINION STEERING. IT IS ACTING JUST LIKE THE DESCRIPTION OF THE 2014-2016 RECALLED KIA SOULS.

MPDS COUPLER TEETH BROKEN OFF OTHER YEARS AND MODELS COVERED UNDER RECALL BUT NOT 2013. SAME PART SAME APPLICATION DEALER WANTS CHARGE $400+ TO FIX THIS MANUFACTURED DEFECT WITH ANOTHER PLASTIC GEAR THAT WILL BREAK IN A FEW YEARS OF AGE. CLICKING SOUND WHEN YOU START TO TURN THE STEERING WHEEL AFRAID WHEN ALL TEETH IN GEAR BREAK GOING TO HAVE NO CONTROL OVER STEERING DEALER HAS TSP ON THIS BUT ITS A SAFETY ISSUE

Mileage: 50,000

STEERING WHEEL MAKES A LOT OF NOISE WHEN DRIVING TOOK IT TO A CERTIFIED MECHANIC SHOP THEY TOLD ME IT WAS A DEFECT WITH KIA

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT AND THE STEERING WHEEL FELT LOOSE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,675. THE VIN WAS UNKNOWN.

Mileage: 26,675

WHEN YOU TURN ON THE CAR THE STEERING WHEEL HAS THIS CLICK CLICK TO EACH SIDE AND AS YOU'RE DRIVING DOWN THE ROAD AND YOU MOVE THE STEERING WHEEL A CLICK SOUND IS HEARD WHEN MOVING STEERING WHEEL TO THE RIGHT AND THE LEFT. THE STEERING WHEEL MAKES THIS SOUND WHILE YOU'RE SITTING IN THE DRIVEWAY IN THE CARSON PARK WHERE THE YEAR ACTUALLY DRIVING DOWN THE ROAD ANYTIME YOU TURN THE WHEEL JUST A LITTLE RIGHT TO THE LEFT IT SOUNDS LIKE AND FEELS LIKE THE STEERING WHEEL CONNECTION IS GOING TO BREAK I'M NOT A CAR PERSON BUT IT'S LIKE WHEN THE STEERING COLUMN GOES DOWN AND IT WILL CONNECT TO SHEA A U JOINT AND YOU TURN THE TURN IT ONE WAY OR THE OTHER AND DO YOU JOIN US NOT CONNECTING PROPERLY THAT'S THE WAY I CAN DESCRIBE IT. I HAVE NO DOCUMENTS JUST A SOUND. THIS HAPPENS EVERY TIME YOU TURN THE WHEEL RIGHT OR LEFT NOT A LOT JUST A LITTLE BIT IT WOULD BE LIKE IN THE PLAY IN A STEERING WHEEL BUT THERE SHOULD BE NO CLICKS

WHILE DRIVING OR STATIONARY, I NOTICED A CLICKING SOUND IN MY STEERING WHEEL WHEN MOVING IT FROM SIDE TO SIDE. I GOOGLED THIS AND SAW MULTIPLE COMPLAINTS ABOUT THIS ISSUE; HOWEVER THE RECALLS WERE NOT FOR THE 2013 KIA SOUL'S. I CALLED KIA CUSTOMER SERVICE @ 1-800-333-4542 AND THEY SAID THAT I WOULD HAVE TO TAKE IT TO THE DEALER HAVE IT DIAGNOSED @ $143.00 BUT CANNOT GUARANTEE THEY WOULD PAY FOR THE REPAIR. I CALLED THE KIA DEALERSHIP IN DELRAY BEACH, FL AND WAS TOLD THAT THE KIA OPTIMA WAS RECALLED FOR THIS ISSUE, BUT THEY HAVE BEEN GETTING MORE AND MORE KIA SOULS COMING IN WITH THIS SAME PROBLEM. THE COST FOR REPAIR WOULD BE $400.00 +. I SHOULD NOT BE HELD RESPONSIBLE FOR THIS SINCE KIA IS AWARE THIS PART IS OF POOR DESIGN AND FAILS PREMATURELY. KIA SHOULD BE RECALLING ALL MODELS SINCE THIS IS A SAFETY CONCERN AND ALL MODELS HAVE THE SAME DEFECTIVE MDPS COUPLER IN THE STEERING COLUMN. I FEEL THAT ANYONE DRIVING A KIA IS AT RISK.

Mileage: 73,000

ARRYTHMICAL CLICKING/GRINDING SOUND FROM STEERING COLUMN AT SLOWER SPEEDS AND WHILE STOPPED WHEN STEERING WHEEL TURNED LEFT OR RIGHT. SEEMS TO BE A COMMON PROBLEM WITH THE KIA SOUL YET ONLY 2014 THROUGH 2015 MODELS WERE AFFECTED BY A RECALL?

Mileage: 64,000

FOR CABLE COOLER ( STEERING) BRAKES CAUSING A CLUNKING NOISE AND MAKES STEERING SLOPPY.DANGER RATING 7.6 SHOULD BE RECALLED!

Mileage: 60,000

HAVE STARTED NOTICING A CLICKING SOUND FROM THE STEERING COLUMN WHEN I TURN, THIS HAPPENS WHILE STATIONARY OR IN MOTION, THIS COULD BECOME A MAJOR SAFETY ISSUE. I HAVE READ ON LINE THAT KIA IS AWARE AND COVERS 2014 AND 2015 BUT NOT 2013 YEAR THIS SEEMS TOTALLY UNFAIR.

Mileage: 50,000

STEERING WHEEL PLAY IS INCREASING AND CLICKS ON EACH SIDE OF THE PLAY. SUSPENSION FEELS AS IF THE CAR DRIFT/SLIDES WHENEVER DRIVING OVER DIVIDER LANE LINES OR DIRECTION ARROWS PLACED ON THE STREET.

Mileage: 29,269

CLICKING NOISE HEARD WHEN STEERING WHEEL TURNED. PROGRESSED TO CLUNKING IN WHEEL WHILE TURNING AND SHAKING ON ROUGH ROAD SURFACES AT ANY SPEED. FRONT END ALIGNMENT AND BALANCE DETERMINED TO BE CORRECT AND TIRES NOT ABNORMALLY WORN. PROBLEM DIAGNOSED BY DEALERSHIP TO BE WORN AND FAILING COUPLER IN STEERING COLUMN. *TR

Mileage: 54,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING AND COULD NOT BE TURNED IN EITHER DIRECTION. DELAND KIA (2322 S WOODLAND BLVD, DELAND, FL 32720, (386) 734-7800) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V332000 (STEERING), 17V608000 (STEERING), AND 15V736000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNKNOWN.

Mileage: 57,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HAD FOUR FRONT END ALIGNMENTS SINCE PURCHASING THE VEHICLE AND THE STEERING WHEEL JERKED SUDDENLY. THE STEERING FAILURE OCCURRED WHILE DRIVING OVER BUMPS IN THE ROAD. THE MANUFACTURER ADMITTED THAT THERE WAS A PART THAT NEEDED TO BE REPLACED IN THE STEERING ARM, BUT IT COULD NOT BE REPLACED UNTIL AFTER THE VEHICLE GAINED MILEAGE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S HOME AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

A FLEXIBLE COUPLING IN THE STEERING SYSTEM WAS BROKEN AND HAD TO BE REPLACED. I WAS TOLD THAT THE KIA OPTIMAS WERE HAVING THE SAME PROBLEM MY DAUGTHERS KIA HAS THE SAME PROBLEM, SHE OWNS A 2013 KIA AS WELL THE CHARGE IS $366.00 FOR A RUBBER COUPLING. HAD A VERY BAD NOISE WHEN TURNING AND WERE CONCERN AS FAR AS LOOSING THE STEERING SYSTEM WHILE DRIVING.

Mileage: 18,211

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING APPROXIMATELY 40-45 MPH, THERE WAS A CLICKING NOISE COMING FROM THE STEERING AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, AN APPOINTMENT WAS MADE WITH AN INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

THERE IS A CLUNKING NOISE IN THE STEERING AND PLAY WHEN THE CAR ENGINE IS RUNNING. THIS HAPPENS WHILE THE CAR IS STATIONARY AND MOVING. APPEARS TO BE THE POWER STEERING MOTOR DAMPER THAT HAS AFFECTED MANY HYUNDAI AND KIA MODELS. VEHICLE CURRENTLY HAS 58,000 MILES ON IT.

Mileage: 57,000

STEERING COUPLING BROKEN......MAKES CLUNKING SOUND WHILE TURNING OR DRIVING STRAIGHT.... 2014 THRU 2016 MODELS MADE BETWEEN JULY 2013 AND SEPTEMBER 2015 HAVE BEEN RECALLED FOR SAME PROBLEM.....MY CAR WAS MANUFACTURED 6 MONTHS TO EARLY TO HAVE IT RECALLED......SOMETHING SMELLS FISHY.....WITH ALL OF THE COMPLAINTS I AM SEEING THIS PROBLEM STARTED EARLIER THAN SOMEONE WANTS TO ADMIT......MY CAR WAS PURCHASED AT BONIFACE HIERS IN MELBOURNE, FL AND THEY WON'T FIX IT UNDER WARRANTY....THE CAR HAS 25,000 MILES ON IT.......PATHETIC

Mileage: 25,000

WHILE DRIVING THE STEERING WHEEL MAKES A CLICKING NOISE. MY MECHANIC SAID WHILE DRIVING THIS PART COULD BREAK OFF CAUSING A SERIOUS SITUATION AND MAY PRECIPITATE AN ACCIDENT. THIS SITUATION IS CURRENT AND HAS BEEN IN EFFECT FOR A COUPLE MONTHS

Mileage: 99,000

I HAVE A KIA SOUL 2013 I NOTICED A CLUCKING NOISE IN THE STEARING COLLUM WHEN IT IS STATIONARY POSTION ALSO THE COLLUM SEEMS TO HAVE ALOT OF PLAY IN IT . I NOTICE IF I HIT A BUMP IN ROAD IT RATALS . I HAVE MADE AN APPOINTMENT WITH DEALER NEXT WEEK. I HAVE BEEN READING ALL ABOUT THESE ISSUSE FROM SI MANY PEOPLE . I CANT BELEIVE THAT KIA HAS NOT DONE SOMETHING ABIUT THIS . I DRIVE MY. 94 YEAR OLD MOTHER AROUND IN THIS CAR . I AM GOING TO CONTACT A LAYER OR A NEWS STATION ABOUT THIS . THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED PROPERLY. . I WILL SEE WHAT LOKEY KIA SAIDS ABOUT THIS AND SEE WHERE IT TAKES ME . I ONLY HAVE ABOUT 37000 MILES ON CAR BOUGHT IT IN 2015 DEC. IT HAD 21000 THEN .

Mileage: 37,000

STEERING COUPLER FAILED AT 49000 MILES

Mileage: 49,000

THE STEERING WHEEL IS SUPER LOOSE AND THE CAR WILL VEER RIGHT ON ITS OWN. WE TOOK IT IN FOR AN ALIGNMENT ($80) AND THEY SAID THEY HAVE TO GO INTO STEERING COLUMN AND DIAGNOSE AND FIX. THEY SAID MOST THE PARTS WERE CHEAP, HOWEVER THE JOB IS TIMELY AND TEDIOUS, THEREFORE THE ANTICIPATE IT COSTING APPROXIMATELY $500 PLUS THE $80 ALIGNMENT....SO ALMOST $600! ALL OF THIS RIGHT AT CHRISTMAS TIME, AND EVEN WORSE, ONLY TWO MONTHS AFTER HURRICANE CHARLIE DEMOLISHED OUR HOME IN PANAMA CITY BEACH, FL AND SURROUNDING AREAS. THE MECHANIC TOLD US WE WERE LUCKY THE STEERING HASN'T STOPPED WORKING COMPLETELY AND WARNED US TO NOT DRIVE IT BECAUSE IT WOULD STOPPED WORKING AT SOME POINT AND WE COULD BE IN MAJOR ACCIDENT.

Mileage: 130,000

MY CAR HAS 55K MILES ON IT. I PURCHASED IT OCTOBER 2013. THE STEERING COUPLING JUST WENT BAD AND NOW I HAVE TO PAY $500 FOR THE REPAIR. THIS COMPLAINT SEEMS TO BE PREVALENT WITH THIS VEHICLE. IT SHOULD BE A RECALL. ALSO, THE PASSENGER SIDE WINDOW WILL NOT GO BACK UP WITH DRIVER'S SIDE CONTROL. THE DEALER IS TELLING ME THAT THAT IS ALSO OUT OF WARRANTY AND THAT IT WILL $350 FOR THE REPAIR. I'M CONFUSED... HOW CAN NONE OF THIS BE COVERED UNDER WARRANTY? PLUS, I'M STILL WAITING FOR KIA MILES PER GALLON SETTLEMENT FROM 4 YEARS AGO. IF THIS IS THEY WAY THEY OPERATE, I'LL NEVER BUY ANOTHER ONE.

Mileage: 55,000

IN THE LAST COUPLE OF DAYS, WHILE MAKING TURNS EITHER LEFT OR RIGHT OR WHILE PARKED IF YOU MOVE THE STEERING WHEEL LEFT OR RIGHT YOU FEEL A DEFINITE CLUNKING IN THE STEERING. PRIOR TO THIS NEW DEVELOPMENT THE STEERING HAS ALWAYS BEEN SMOOTH. MY VEHICLE HAS ONLY APPROXIMATELY 40,000 MILE ON IT. I SEE THERE ARE MANY OTHERS WITH THIS SAME PROBLEM. I SEE A RECALL FOR THE 2014-16, WHY NOT THE 13?

Mileage: 40,000

I WAS DRIVING ON A STRAIGHT CITY ROAD AT 35 MPH AND MY CAR WEAVED 3 TIMES WITHIN .2 MILE. MY HANDS WERE STEADY AND NOT MOVING ON STEERING WHEEL. IT SWERVED ALL BY ITSELF. . . ZIG ZAG STYLE. THEN IT STOPPED WEAVING AND DROVE STRAIGHT AGAIN.

Mileage: 63,000

TAKATA RECALL, MY KIA SOUL 2013 MAKE A CLUNK NOISE WHEN WHEEL IS TURN RIGHT AND LEFT AND ALSO STEERING WHEEL IS UNSTABLE WHEN DRIVING AT 30MPH, I'VE SEEN A LOT OF COMPLAINTS ABOUT THE SAME ISSUE BUT ONLY MODELS 2014 - 2016 WHERE RECALL BY KIA MOTORS, CAN YOU PLEASE LOOK INTO THIS SO THEY CAN ADD MORE YEARS FROM THIS KIA SOUL VEHICLE, THANKS

Mileage: 30,700

THE STEERING WHEEL OF OUR 2013 SOUL IS MAKING A CLUNKING SOUND. THE VEHICLE ONLY HAS 31,000 MILES ON IT AND FROM WHAT I'VE READ IT SEEMS TO BE THE RACK AND PINION. I'M WORRIED THAT I WILL LOSE STEERING WHILE DRIVING AND THE DEALERSHIP I BOUGHT IT FROM WILL NOT FIX IT EVEN THOUGH ALL THE OPTIMA'S AND KIA SOULS 2014-17 HAVE BEEN RECALLED. I'VE SEEN YOUTUBE VIDEOS HIGHLIGHTING THIS DEFECT GOING BACK TO 2011 SO KIA WAS OBVIOUSLY AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL SOUND AND THE STEERING WHEEL WAS COMPLETELY LOOSE AND UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER (BONIFACE HIERS KIA, 880 S APOLLO BLVD, MELBOURNE, FL 32901, (321) 951-9595) WHERE THE FAILURE WAS ACKNOWLEDGED; HOWEVER, THEY STATED THAT THERE WAS NO RECALL ON THE 2013 MODEL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING LOW SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, AN ABNORMAL NOISE WAS DETECTED COMING FROM THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO SUNSET KIA OF SARASOTA (7777 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 308-7707) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. **TR *JS *JS *JS

Mileage: 41,000

AT AROUND 69K MILES I HAD A NEW SET OF TIRES PUT ON THE CAR. WHEN I GOT IT BACK ABOUT A FEW DAYS LATER I NOTICED WHEN I WAS STOPPED A CLICKING NOISE THAT I COULD FEEL IN THE WHEEL. IT SEEMS TO TRACK STRAIGHT DOWN THE ROAD BUT HAS SOME SLACK IN THE WHEEL ITSELF. TOOK THE CAR BACK TO PEP BOYS AND THEY SAID IT WAS A KNOW KIA ISSUE TO CALL THE DEAL. SO TODAY 9/7/18 CALLED ORLANDO KIA TODAY THEY SAID THERE IS NO RECALLS STEERING RELATED BUT THEY WOULD LOVE TO HAVE A LOOK. I BET. DOING SOME RESEARCH ITS ALL OVER THE INTERNET AND UTUBE THAT THE STEERING DAMPER RUBBER STAR SHAPED DAMPER DISINTEGRATES AND THAT IS WHAT MAKES THE SLOP IN THE WHEEL. THE PART NUMBER I AM SEEING IS 56315-2K000FFF AND IS LESS THAN 5" AT THE DEALER. OBSERVING DIFFERENT COSTS ONLINE DEPENDING ON MAKE AND MODEL FROM 225$ TO 1800$ TO REPLACE. THIS IS A DANGEROUS SITUATION AND SHOULD HAVE BEEN RECALLED AND FIXED NO QUESTIONS ASKED.

Mileage: 69,000

ABOUT TWO MONTHS AGO I HAD A SLIGHT JERK IN STEERING WHEEL AND IT JUST GOT WORSE, I HEARD CLUNKING NOISE, STEERING WAS LOOSE AND JERKY, UNSTABLE DRIVING. TOOK IT TOO KIA AND THEY DID A PERFORMED A EXPRESS SERVICE MULTI-POINT INSPECTION AND CONFIRMED NOISE AND STATED IT NEEDED A NEW A FLEXIBLE COUPLING AND A NEW EPS MOTOR AND ALIGNMENT. ONLY FLEXIBLE COUPLING WAS REPLACED THROUGH EXTENDED WARRANTY, NO ALIGNMENT OR EPS MOTOR WAS DONE. I HAVE LOOKED THROUGH WEBSITES OF COMPLAINTS AND KIA SOUL 2013 HAS BEEN REPORTED BUT NO ACTION HAS BEEN TAKEN. IF I WOULDN'T HAVE HAD AN EXTENDED WARRANTY I WOULDN'T HAVE GOTTEN THE COUPLING REPLACED, BUT MORE IS REQUIRED SUCH AS EPS MOTOR AND AN ALIGNMENT WHICH WAS PURCHASED ALREADY IN APRIL OF 2018. THIS NEEDS TO BE RESEARCHED AND FIXED ASAP AS A RECALL AS IT IT A DANGER FOR ANYONE TO BE DRIVING A KIA SOUL WITH THIS ISSUE

IN APRIL 2017, I WAS MAKING A LEFT TURN AND SUDDENLY THE STEERING LOCKED AND MY CAR STARTED GOING INTO THE ONCOMING LANE. I BRAKED IMMEDIATELY AND JUST MISSED BEING HIT HEAD ON BY ONCOMING TRAFFIC. A POLICEMAN HAPPENED TO BE CLOSE BY AND CAME OVER TO HELP. I VERY FRIGHTENED, KEPT MY FOOT ON THE BRAKE, BUT WASN'T SURE WHAT TO DO NEXT. HE SUGGESTED PUTTING THE CAR IN PARK, TURNING THE MOTOR OFF, AND THEN STARTING IT AGAIN. I DID THAT, AND THE STEERING WAS BACK. SO, I PULLED OVER TO A PARKING LOT AT THAT INTERSECTION. AAA HAD THE CAR TOWED TO A REPAIR SHOP (P&L $1702.68 + 7% TX 119.88 = $ 1821.19). I THOUGHT THE PROBLEM WAS SOLVED; HOWEVER, IN THE PAST MONTH, THE STEERING HAS LOCKED AGAIN TWICE. I AM AFRAID TO DRIVE MY CAR (NOT TO MENTION PUTTING MY GRANDCHILDREN IN IT) AND AM PLANNING TO CONTACT THE MANUFACTURER AND A LOCAL DEALER. I SEARCHED THE VIN ON YOUR NHTSA SITE, BUT NO RECALLS SHOW.. INCIDENTALLY, I PURCHASED THE VEHICLE FROM HERTZ RENTAL SALES (JANUARY 2016).

Mileage: 67,004

THERE WAS A CLICKING NOISE COMING FROM THE STEERING COLUMN EVERYTIME IT MOVED EVEN A FRACTION OF AN INCH. AS I WAS DRIVING TO WORK ONE MORNING, THE STEERING WHEEL LOCKED UP ON ME WHILE I WAS CHANGING LANES. IT WAS ONLY FOR 5-10 SECONDS BUT IT SCARED ME. IT WAS A DANGEROUS SITUATION. THERE IS A RECALL ON THIS MAKE MODEL AND YEAR FOR THE EXACT SAME ISSUE. MY CAR MISSED IT BY A FEW DAYS, LITERALLY. SEVERAL CERTIFIED TECHS, INCLUDING THE KIA DEALERSHIP TECHS ALL CONFIRMED THAT IT WAS SIMILAR TO THE RECALL WITH STEERING COLUMN ISSUES. THE DEALERSHIP FIXED IT BUT I HAD TO PAY FOR IT.

Mileage: 100,000

FOR THE PAST 6 MONTHS I HAVE BEEN TO THE CAR DEALER FOR HEADLIGHTS AND OTHER LIGHTS OUT ON THE CAR AS WELLL AND THE STEERING COLUMN IS MAKING CLICKING NOISES.

CLUNK NOISE SIMILAR TO RECALL AFFECTING 2014-2016 VEHICLES, STEERING SEEMS LOOSE AND A CLUNKING NOISE IS HEARD , THE NOISE OCCURS IN PARKI OR IN MOTION

Mileage: 70,000

I SUDDENLY STARTED HEARING A KNOCKING SOUND COMING FROM MY STEERING COLUMN. I NOTICED IT WHEN I WOULD MAKE U-TURNS AND WHEN PARKING INTO A PARKING LANE. AFTER A DAY OR TWO, THE KNOCKING BEGAN TO BE MORE FREQUENT. I CAN BE DRIVING DOWN THE HIGHWAY OR STATIONARY AND THE KNOCKING WILL OCCUR WITH A SLIGHT TURN OF THE STEERING WHEEL ALSO CAUSING BY WHEEL TO BE VERY LOOSE. I DROPPED MY VEHICLE OFF AT THE LOCAL KIA DEALERSHIP SERVICE DEPARTMENT AND THEY RECOMMENDED THE STEERING COUPLER BE REPLACED. I DECLINED SERVICES AT THAT TIME AND TOOK MY VEHICLE TO ANOTHER KIA DEALERSHIP. ALL I DID WAS PULL INTO THE SERVICE DEPARTMENT LANE AND SPOKE TO A SERVICE DEPARTMENT EMPLOYEE EXPLAINING WHAT ISSUES I AM HAVING WITH MY STEERING AND HE IMMEDIATELY SAID " I DON'T EVEN HAVE TO LOOK AT YOUR CAR I KNOW WHAT THE PROBLEM IS; IT IS THE STEERING COUPLER, WE SEE THIS ALL THE TIME BUT KIA WILL NOT RECALL THE SOUL MODEL FOR THIS ISSUE." I THEN WENT HOME AND RESEARCHED KIA VEHICLES TO FIND THE OPTIMA VEHICLES HAD THE SAME ISSUE AND WERE RECALLED. I THEN CALLED THE CUSTOMER SERVICE 1-800 -333-4542 AND SUBMITTED A COMPLAINT STATING I DO NOT FEEL SAFE DRIVING AND ASKED WHY THIS ISSUE HAS NOT BEEN RECALLED ON SOULS AS I SEE MANY COMPLAINTS ONLINE ABOUT THIS ISSUE AND OTHER KIA MODELS HAVE BEEN RECALLED FOR THE SAME PROBLEM. MY INFORMATION WAS TAKEN AND I AM EXPECTING A CALL WITHIN THE NEXT COUPLE OF DAYS FROM THE DEPARTMENT PARTS AND SERVICE MANAGER AS THE WARRANTY EXPIRED AFTER 60,000 MILES AND I CURRENTLY 66,815 MILES. I BELIEVE KIA SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE SINCE THEY ARE AWARE OF THIS ONGOING PROBLEM WITH THEIR PRODUCT!

Mileage: 66,815

THE STEERING WHEEL BECAME LOOSE WITH MUCH "PLAY" IN STEERING AND A CLICKING NOISE FROM THE STEERING LOCK. THIS HAPPENS BOTH STATIONARY WITH THE CAR ON IN PARK AND WHEN DRIVING. I HAVE HAD ALIGNMENT AND SUSPENSION CHECKED AND IT IS NOT APPARENTLY THE ISSUE. APPARENTLY THE STEERING SHAFT BECOMES LOOSE WHERE IT IS COUPLED WITH THE STEERING GEAR/RACK. THIS LOOSE STEERING IS VERY DANGEROUS AS WHEN STEERING AROUND CURVES THE CAR STEERING ACTUALLY PULLS ON THE ROAD SO I NOW GO MUCH SLOWER AROUND CURVES THAN IS POSTED ON SPEED SIGNS TO AVOID LOOSING CONTROL OF MY VEHICLE. WHEN I GO OVER UNEVEN ROADS OR BUMPS THE CAR ALSO SHIFTS AND PULLS AS I DO NOT HAVE FULL CONTROL OVER THE STEERING. WHEN I BRAKE AT SPEEDS OVER ABOUT 40MPH I NOTICE THAT THERE IS ALSO THIS SAME PLAY IN THE STEERING SO I MAKE SURE I AM CONSIDERABLY A FAR DISTANCE BEHIND ANOTHER VEHICLE IN ORDER TO STOP SLOWLY. I FEEL THAT THIS IS A VERY DANGEROUS PROBLEM WITH THE 2012 KIA SOUL AND HAVE NOTICED UPON RESEARCHING ONLINE THAT THE KIA OPTIMA HAS A SIMILAR PROBLEM WHICH WAS EVENTUALLY RECALLED FOR REPAIR.

Mileage: 105,000

STEERING WHEEL MAKES A CLUNKING NOISE WHEN TURNING TO THE LEFT OR THE RIGHT. 31000 MILES. DEALER SAID IS OUT OF WARRANTY. WHAT TO DO?

Mileage: 31,000

NOISE IN STEERING COLUMN . MECHANIC NOTICED IT AS WELL WHEN I TOOK IT IN FOR AN OIL CHANGE!

BRAKE SWITCH FAILED. MY BRAKE LIGHTS NO LONGER WORKED AND POWER STEERING WAS DISABLED, MAKING THE CAR IMPOSSIBLE TO DRIVE. COULD NOT GET CAR OUT OF "PARK" WITHOUT USING OVERRIDE BUTTON. CAR NEEDED TO BE TOWED TO KIA DEALER. THIS SWITCH HAS BEEN RECALLED ON 1.6 MILLION KIA'S BUT MY CAR WAS NOT INCLUDED BUT SHOULD BE ADDED. NOT SURE HOW LONG I WAS DRIVING WITHOUT BRAKE LIGHTS WORKING. I'M GLAD I NEVER USE MY CRUISE CONTROL AS PRESSING THE BRAKE PEDDLE WOULD NOT DISENGAGE THE CRUISE CONTROL FUNCTION. *TR

Mileage: 65,800

MY STEERING WARNING LIGHT HAS COME ON TWICE AND I HAVE COMPLETELY LOST ALL POWER STEERING. I TOOK MY CAR TO MY KIA DEALERSHIP AND THEY TOLD ME IT'S NOT A COVERED REPAIR BUT IT SHOULD BE BECAUSE IT IS A SAFETY ISSUE AND MAKES THE CAR A DANGER TO DRIVE

Mileage: 75,500

THE POWER STEERING GEAR LOCKS UP RANDOMLY. IT MAKES A CLUCKING SOUND AND CAR IS ALL OVER THE ROAD. KIA DEALERSHIP WORKED ON THE STEERING GEAR WITH ONLY 8000 MILES ON IT. IT APPEARED THAT THE GLAND NUT BACKED ITS WAY OFF THE SHAFT WHERE THE STEERING WHEEL CONNECTS TO THE GEAR. THE CAR NOW HAS 12,000 MILES ON IT AND IT IS HAPPENING AGAIN. WHEN THIS FAILS THE STEERING CAN DETACH FROM THE STEERING GEAR LOOSING ALL ABILITY TO STEER THE CAR. I NOTICED THAT THIS IS NOT AN ISOLATED CASE AND THIS IS HAPPENING TO ALL 2013 KIA SOULS ON THE INTERNET. BEFORE SOMEONE GETS KILLED THERE SHOULD BE AN IMMEDIATE RECALL. IF THE STEERING HAD LOCKED UP ON A LANE CHANGE IT MAY HAVE BEEN A FATAL ACCIDENT.....UPDATED 12/07/15 *BF; 4/27/18*JB *TR

Mileage: 11,900

FOR 5 MONTHS THERE HAS BEEN A THUMPING NOISE IN THE STEERING COLUMN WHEN TURNING 2 COMPLETE REVOLUTIONS IE: WHEN PARKING OR TRUNING INTO A DRIVE THRU LANE AND JUST 3 DAYS AGO MY STEERING WHEEL SEEMS LIKE IT JUMPED A NOTCH AND ALTHOUGH ITS STILL DRIVING STRAIGHT THE STEERING WHEEL HAS CHANGED POSITION ABOUT 5 TO 7 DEGREES TO THE LEFT...

Mileage: 17,501

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE STEERING COLUMN. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,336.

Mileage: 9,336

SUDDEN DECELERATION QUICKLY FOLLOWED BY LOSS OF ALL ELECTRICAL POWER INCLUDING STEERING, BRAKES, COMPLETE ENGINE SHUT-OFF AND DASH INSTRUMENTATION. DEALER FOUND "NO PROBLEM" AND DID NOT REPAIR OR REPLACE IGNITION SWITCH OR ANYTHING ELSE. *TR

Mileage: 8,000

WHILE DRIVING ON THE HIGHWAY AS I WENT INTO MY TURN I NOTICED THAT THE STEERING FUNCTION WAS HARD. THE STEERING WHEEL AND STABILITY/ TRACTION CONTROL LIGHTS CAME ON. IT WAS VERY DIFFICULT FOR ME TO DRIVE THE VEHICLE ON MY PLANNED ROUTE TO WORK. DUE TO THE HOLIDAY THE DEALERSHIP IS NOT OPEN TODAY AND THE VEHICLE THAT I PURCHASED TO BE DEPENDABLE IS PROVING TO BE NO LONGER THAT. *TR

Mileage: 15,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY VEERED LEFT AND RIGHT AND CAUSED THE CONTACT TO CRASH INTO A GUIDE RAIL. THE CONTACT SUSTAINED NECK, BACK, AND WRIST INJURIES, A BROKEN FINGER, AND MINOR BRUISING. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS NOT AVAILABLE.

Mileage: 14,000

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850. *TR

Mileage: 850