2014 KIA SOUL Exterior Lighting Problems

130 complaints about Exterior Lighting

130
Complaints
0
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Exterior Lighting Complaints (130)

Oct 7, 2025

Headlights seem to flicker off and on while using turn signals. Dash lights will brighten during the incident as well.

Jul 12, 2025

Flickering lights on off while driving at night turn signal triggers it and does it randomly

Sep 24, 2024

The contact owns a 2014 Kia Soul. The contact stated that while driving at night, the front passenger’s side low-beam headlight failed to illuminate as needed. The contact stated that while activating the high-beam headlights, the driver’s side high-beam headlight failed to illuminate as needed. The vehicle was taken to the local mechanic who determined that the driver’s and passenger’s side headlight assemblies had overheated and melted. The headlight assemblies and light bulbs were replaced but the failure eventually reoccurred. The contact stated that the light bulbs and headlight assemblies were replaced on several occasions. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 100,000.

Mileage: 100,000

Nov 7, 2023

The contact owns a 2014 Kia Soul. The contact stated that while driving at night at 45–50 MPH, the headlights became inoperable. There were no warning lights illuminated. The contact was able to pull over, and the headlights returned to operation but were flickering. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the connectors had melted and referred the contact to the dealer for assistance. The contact stated that the failure was related to NHTSA ID Number: 10170778 (Exterior Lighting). The manufacturer was not contacted. The failure mileage was unknown.

Jul 19, 2023

Since September 2015 the car Headlamps malfunctioned. I made several trips to the Dealer and was told they are not able to duplicate my complaint. Presently while driving the headlights will go off and by bumping the multi-Function light switch, they would come back on. Please see attached letter & service detail that was sent to Kia without resolution.

Aug 29, 2022

My headlights flicker or shut off intermittently when driving at night. Sometimes it seems to be associated with using my turn signal. Sometimes it seems to be associated with going from dim to bright headlights. I took my car to the dealer who said that KIA has an extended warranty to cover this repair. But when the dealer's service department could not reproduce the situation in the shop, then said KIA would not pay for the repair. I contacted KIA consumer affairs and was given a case number (14989817). After two weeks I finally was contacted and the policy was repeated by KIA. I explained that the problem was intermittent but they would not do anything on their end because the dealer could not diagnose the issue in shop.

Aug 9, 2022

The contact owns a 2014 Kia Soul. The contact stated she noticed that the driver’s side brake light bulb was inoperable. The bulb was replaced; however, the failure recurred several times. The vehicle was taken to the dealer to be diagnosed; however, no failure was found. The manufacturer was not contacted. The failure mileage was approximately 40,000.

Mileage: 40,000

Aug 3, 2022

Driver's side headlight flickering on and off at times. Inspected wiring and it looks like the harness socket is burning out. It looks like this is a common problem with this car and can prove to be a safety issue if your lights go out while driving

Mar 6, 2022

2014 Kia Soul: Noticed some pretty dim headlights. In checking them out the lens over the headlight has orange peal cracking. On the inside. Took it to Kia dealer where I bought it with a 10 year bumper to bumper insurance policy. They told me it is not covered. To go ahead and call myself and find out. Still waiting for an answer. This is a definite safety issue. I only have 35,112 miles on it. Not happy...

Sep 4, 2021

My dash lights would flash bright and dim randomly while driving at first. A few weeks later my headlights would flicker from high beam to low beam and dash lights would still flicker. Now about a month into this my headlights still flicker but they have even turned off all while driving and I was told my brake lights go off as well ,dash lights still flicker and my a/c will not work/blow randomly so it seems to be involving electrical .

Jun 25, 2021

The vehicle had a strange smell ever since we got it a few years back. Earlier in the month, the headlight and dashlight would flicker with the turn signal. We looked it up and set up an apppointment with a local Kia dealership for recall on this issue. Then this week, the engine suddenly quit while the car was parked. The vehicle wouldn't start at all. Kia was notified and they said that there was another recall on engine SC200 on this vehicle that was just announced earlier this year. Online lookup also revealed that the smell issue can be from burning oil or a leak into catalytic converter. Other Kia cars from the same years have also said to have had these issues. Then an OBD II check showed the codes 7E8 and 7E9 which has been noted online by other customers as engine problem recall for which Kia has replaced their engine free of charge.

Jun 15, 2021

IN THE PAST YEAR FROM FEB LAST YEAR TILL TODAY I HAVE BOUGHT 2 SET OF LIGHTBULBS. THE 1ST SET LASTED A YEAR THE 2ND SET I BOUGHT 2/1/21 AND IT JUST BURNT OUT AGAIN. I AM NOT BUYING CHEAP BULBS EITHER.

Feb 7, 2021

KNOCKING NOISES FOR LONG TIME. SCRAPING NOISE. LIGHTING DIM AND FLASES. NOISE TUNNEL CAUSING AUDITORY HALLUCINATIONS. BURNING SMELL. LEAKING OIL

Jan 7, 2021 Fire

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATED WHILE DRIVING. THE CONTACT NOTICED THAT THE HEADLIGHTS CONNECTOR MELTED. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON, 5281 US-76, PENDLETON, SC 29670, AND WAS DIAGNOSED THAT THE HEADLIGHTS CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT ALSO MENTION THAT THE HIGHT AND LOW BEAM WOULD INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THEY CONSTANTLY HAD TO REPLACED THE BULB. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

Mileage: 136,000

Jan 3, 2021

AT ACCELERATION SUDDENLY BOGGED OUT. TURNS OUT TO BE THE 02 SENSOR AND CATALYTIC CONVERTER OVER HEATED, BURNT OUT NEWLY REPLACED SPARK PLUGS. THIS IS THE SECOND SET OF O2 SENSORS REPLACED. MASTER MECHANIC SAYS ALL DUE OVER HEATING FROM EXHAUST.

Mileage: 1,600

Nov 30, 2020

WHEN USING A TURN SIGNAL WITH THE HEADLIGHTS ON, ONCE THE TURN SIGNAL RELEASES, THE HEADLIGHTS WILL FLICKER AND OFTEN GO OUT COMPLETELY. THIS HAPPENS IN TOWN, AND AT HIGHWAY SPEEDS. IT IS DANGEROUS AT NIGHT, WHEN THE HEADLIGHTS ARE NECESSARY.

Mileage: 35,000

Nov 23, 2020

THE HEADLIGHTS OF MY 2014 KIA SOUL HAVE BEEN FLICKERING ON AND OFF WHILE DRIVING OR STATIONARY. THIS HAS BEEN GOING ON FOR A FEW YEARS NOW. IT HAS BEEN TAKEN INTO A DEALERSHIP BUT AFTER BEING CHARGED THE 80$ DIAGNOSTIC FEE, I WAS TOLD THE ISSUE IS DUE TO A DEFECTIVE NEGATIVE BATTERING TERMINAL CONNECTOR. THE ISSUE IS STILL ONGOING EVEN AFTER REPLACING THE NEGATVE BATTERY TERMINAL. THIS IS THE MOST COMMON COMPLAINT WITH THIS MANUFACTURER. WHEN IS KIA GOING TO ACKNOWLEDGE THE ISSUE AND DO A RECALL?

Mileage: 70,000

Nov 9, 2020

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WITH THE HEADLIGHT SWITCH ACTIVATED, THE LOW BEAM HEADLIGHT CONTINUOUSLY FLICKERED CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER DENNIS DILLON KIA LOCATED AT 9501 WEST FAIRVIEW AVENUE ' SUITE. B, BOISE, ID 83704, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Nov 2, 2020

HEADLIGHTS FLICKER OR GO OFF WITH NO WARNING. IN ADDITION, ALL INTERIOR LIGHTS AND DISPLAYS FLICKER AT THE SAME TIME. THIS HAS HAPPENED BOTH WHILE VEHICLE IS IN MOTION AND STOPPED. THE RADIO AND COOLING/HEATING SYSTEM DO NOT APPEAR TO BE IMPACTED. THIS HAS HAPPENED REPEATEDLY, AND TONIGHT THEY WENT BLACK AND STAYED OFF UNTIL I PULLED OVER AND TURNED OFF MY CAR, THEN STARTED IT AGAIN. I WAS NEARLY REAR-ENDED. THE DEALERSHIP IS NOT RETURNING MY CALLS TO TELL ME IF THIS IS SOMETHING THAT IS UNDER AN EXTENDED WARRANTY, UNDER RECALL, OR MY RESPONSIBILITY.

Mileage: 107,000

Sep 18, 2020

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON AND OFF INTERMITTENTLY WITH THE PASSENGER'S SIDE HEADLIGHT FAILING TO OPERATE PROPERLY. THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE HEADLIGHTS. THE HEADLIGHTS WERE REPLACED 3 ADDITIONAL TIMES WITH THE FAILURE RECURRING ON THE DRIVER'S SIDE. WINN KIA OF FREMONT (5633 JOHN MUIR DR, NEWARK, CA 94560) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VIN, AND TO BRING THE VEHICLE INTO THE DEALER TO BE DIAGNOSED. THE CONTACT SCHEDULED AN APPOINTMENT FOR OCT 14 ,2020. THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN INDICATED TO THE CONTACT THAT THERE COULD BE A FAILURE WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Mileage: 36,000

Sep 15, 2020

IF YOU TURN ON THE HEADLIGHTS THEY LIGHTS WILL FLICKER ON AND OFF AND SOMETIMES JUST GO OFF WITHOUT WARNING WHICH AT NIGHT CAN BE VERY DANGEROUS AND SCARY. THE VEHICLE IS IN MOTION WHILE DOING THIS AND IT CAN BE ON CITY STREET OR HIGHWAY AND ALSO HAPPENS WHEN TURNING OR JUST GOING STRAIGHT

Mileage: 60,000

Sep 15, 2020

THE HEADLIGHTS ON MY 2014 KIA SOUL FLICKER WHEN TURNED ON. THIS MAINLY HAPPENS WHEN I USE THE TURN SIGNALS. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE A RECALL REMEDIED BY KIA. THEY ARE AWARE OF THE PROBLEM AND HAVE SO FAR ONLY ISSUED A SERVICE BULLETIN..

Mileage: 54,000

Sep 7, 2020

HEADLIGHTS ON THE LIGHTS START FLICKERING WHEN I BEGIN TO PULLOUT INTO THE MAIN STREET.WENT TO TURN AND HAD THE TURN SIGNAL ON AND HEADLIGHTS STARTS FLICKERING AGAIN. TOLD MY SON HE SAID IT HAPPENED TO HIM SEVERAL TIMES ABOUT A WEEK AGO.

Mileage: 112,000

Sep 2, 2020

WHEN USING THE TURN SIGNAL, THE HEADLIGHTS WILL FLICKER OR GO OFF. IN ADDITION, ALL INTERIOR NIGHT LIGHTS AND DISPLAYS GO BLACK. THIS HAPPENS BOTH WHILE IN MOTION AND WHILE STATIONARY. THE RADIO AND SPEEDOMETER DO NOT GO OFF SO THIS IS ONLY NOTICEABLE AT NIGHT BUT THIS IS WHEN THE HEADLIGHTS ARE REALLY NEEDED. THIS HAS HAPPENED REPEATEDLY.

Mileage: 139,000

Aug 19, 2020

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DAYTONA KIA (510 N NOVA RD, DAYTONA BEACH, FL 32114), AND THE DEALER INFORMED THE CONTACT THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE ISSUE MAY BE WITH THE BATTERY. THE CONTACT STATED THAT SHE PURCHASED A NEW BATTERY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED WHEN SHE LEFT THE DEALER ON HER WAY TO HER RESIDENCE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

Mileage: 25,000

Aug 16, 2020

DRIVING AT NIGHT WITH HEAD LIGHT ON. USED TURN SIGNAL AND WHEN TURNED CORNER, DASH BOARD LIGHTS STARTED BLINKING ON AND OFF AND HEAD LIGHTS WENT OFF THEN BACK ON TWO OR THREE TIMES. THIS HAS HAPPENED NOW THREE DIFFERENT TIMES. IT DOESN'T MATTER WHICH WAY THE BLINKERS ARE SIGNALING, THE LIGHTS IN THE DASH FLICKER AND THE HEAD LIGHTS GO OFF AND ON.

Mileage: 60,100

Aug 5, 2020

IT DOES THIS STATIONARY AND IN MOTION LIGHTS GO OFF AND SOMETIMES FLICKER WHEN TURNING OF TURNING SIGNALS

Mileage: 69,000

Jul 27, 2020

WHILE DRIVING WITH DAUGHTER I USED MY TURN SIGNAL ON A BUSY HWY GOING 70MPH TO CHANGE LANES. THE HEADLIGHTS, DASH LIGHTS, AND RADIO/CLOCK ALL FLICKERED AND CUT COMPLETELY OFF. I PULLED OVER AND TURNED THE CAR OFF AND BACK ON. THE LIGHTS CAME BACK ON BUT IT OCCURRED AGAIN. A FEW DAYS WENT BY AND WE WERE TRAVELING TO A NEARBY STORE AND THE SAME ISSUE OCCURRED AND HAS KEPT OCCURRING. I CANNOT JUST BE TRAPPED IN MY HOME AFRAID TO BE OUT AFTER DARK OR TRAVEL WITH MY CHILD AT NIGHT. THIS IS A SAFETY ISSUE AND KIA SHOULD FIX IT. THIS IS NOT NORMAL WEAR AND TEAR. IT'S DANGEROUS! I CANNOT BELIEVE THERE IS NO RECALL FOR THIS ISSUE...

Mileage: 85,000

Jul 9, 2020

WHILE DRIVING THE HEADLIGHTS FLICKER AND THE RADIO/DASH LIGHTS GO BRIGHTER (LIKE THEY DO WHEN THE HEADLIGHTS ARE OFF), AND THEN THE LIGHTS FAIL ALTOGETHER. THE PROBLEM SEEMS TO BE HAPPENING MORE FREQUENTLY AND BECOMING A GREATER SAFETY ISSUE.

Mileage: 60,000

Jul 8, 2020

PROBLEM: MULTIFUNCTIONAL SWITCH ISSUE (LIGHTS FLICKER WHILE I'M DRIVING AT NIGHT AND TURN OFF RANDOMLY!) CAR: KIA SOUL 2014 NO APPARENT RECALL. THERE SHOULD BE A RECALL ON THIS SINCE THIS IS A MAJOR CONSUMER SAFETY ISSUE.

Apr 9, 2020

AS I WAS DRIVING DOWN THE HIGHWAY, "55 MPH" SPEED LIMIT WAS 60 MPH MY ACCELERATION WENT OUT ON MY CAR AND I COULDN'T GO ANY FASTER THEN 20/25MPH. MY CAR STARTED TO SOUND LIKE A WEED EATER AND I NEVER GOT A SINGLE LIGHT FOR SOMETHING BEING WRONG. AS I PULLED OVER TO THE SIDE OF THE ROAD MY CARS ENGINE STARTED TO MAKE A KNOCKING SOUND. I HAD IT TOWED TO A SHOP CLOSE TO WERE I LIVE AND THEY TOLD ME THAT THE ENGINE HAD PIECES OF METAL FLAKES IN IT AND THAT IT WAS LOCKED. THEY ALSO SAID THAT IT WAS 3.5 QUARTS LOW OF OIL BUT I JUST HAD THE OIL CHANGE AND HAD ABOUT 3,500 MILES LEFT BEFORE I NEEDED MY NEXT OIL CHANGE. I'M WRITING ON HERE BECAUSE I CALLED KIA AND THEY TOLD ME THAT MY 2.0 ENGINE DIDN'T HAVE A RECALL ON IT, BUT AS I RESEARCH I CONTINUE TO FIND MANY PEOPLE WHO HAVE A 2.0 ENGINE HAVING THE SAME ISSUE OF THE RECALL ON THE 1.6 ENGINES.

Mileage: 76,000

Feb 10, 2020

KIA SOUL 2014 VEHICLE HEAD LIGHTS FLICK AND BURN OUT CONTINUOUSLY AND BEAM LIGHTS BURN OUT, EVEN AFTER REPLACING BULBS.

Mileage: 65,000

Jan 28, 2020

HEADLIGHTS INTERMITTENT THEN GO OUT. THERE ARE MULTIPLE TECHNICAL BULLETINS ON HEADLIGHTS. LOST LEFT HEADLIGHT BECAUSE CONNECTORS WERE MADE OF SUBSTANDARD MATERIAL. THE SOCKED MELTED. DEALER WANTED $800.00 TO REPLACE THE HEADLIGHT. PARTS AND TIME TO DO IT MYSELF WAS ABOUT $100.00. I DO NOT UNDERSTAND WHY LOOSING HEADLIGHTS DUE TO A KNOWN ISSUE IS A HARD CALL TO TURN INTO A RECALL. ON MY WAY IN TO WORK THIS MORNING MY RIGHT HEADLIGHT WENT OUT MAKING IT 2 FOR 2. HEADLIGHTS ARE A SERIOUS SAFETY ISSUE WHEN IT IS DARK. WITH ONE LIGHT OUT IS IS HARD TO SEE, IN THIS CASE, THE RIGHT OF THE ROAD ON THE WINDING MOUNTAIN ROAD I TRAVEL IN TO MY OFFICE. THIS STARTS AS INTERMITTENT AND EVENTUALLY BURNS THE CONNECTOR SOCKETS. YOU CAN DO BETTER.

Mileage: 110,000

Dec 27, 2019

THE HEADLIGHT BULB CONNECTOR HAS MELTED ON THE DRIVER SIDE AND HEADLIGHT NO LONGER TURNS ON. PASSENGER SIDE STILL WORKS BUT WILL NEED TO GET REPLACES ASAP.

Oct 27, 2019

I HAVE A 2014 KIA SOUL. I AM HAVING AN ISSUE WITH THE EXTERIOR LIGHTS. WHILE DRIVING, WHETHER ON HIGHWAY DOING 70 MPH OR IN THE CITY DOING 10 TO 45 MPH. THE LIGHTS GO OUT FOR 30 SECONDS WILL FLICK BACK ON AND DO THIS REPEATEDLY SEVERAL TIMES. NO CHECK ENGINE OR OTHER LIGHTS ARE ILLUMINATED. IT HAPPENS MORE OFTEN WHEN USING MY BLINKER SIGNALS. THIS HAS BECOME DANGEROUS. DRIVING WITH MY NEWBORN BABY IN CAR AND THIS HAPPENED ALMOST CAUSING A SEVERE ACCIDENT. I HAVE BEEN PULLED OVER AS WELL DUE TO THIS ISSUE. IT HAS GOTTEN TO THE POINT I DO NOT FEEL SAFE DRIVING AT NIGHT TIME WHICH CAUSES SEVERAL ISSUES. WHY IS THERE NO RECALL ON THIS ISSUE? THIS STARTED AFTER TAKING MY VEHICLE IN TO FIX TWO RECALLS A FEW MONTHS AGO AND HAS CONTINUED.

Mileage: 110,000

Oct 22, 2019

WHILE DRIVING AT NIGHT HEADLIGHTS WILL SOMETIMES TURN OFF FOR A SECOND OR 2, AND ALSO GO OFF MAJORITY OF TIMES WHEN USING TURN SIGNALS. THIS HAS BEEN HAPPENING FOR A YEAR NOW.THE CAR HAS BEEN TO THE KIA DEALERSHIP 2 TIMES FOR THIS BUT NO CORRECTION EVEN ATTEMPTED. PROBLEM OCCURRED ON CITY STREET WHILE TURNING.

Mileage: 95,000

Oct 10, 2019

2014 KIA SOUL REDZONE EDITION, THE HEADLIGHT WILL TURN COMPLETELY OFF FOR AROUND 15 SECONDS AND COME BACK ON. THEY WILL ALSO FLICKER WHEN TRYING TO USE THE TURN SIGNAL. THIS IS VERY DANGEROUS ESPECIALLY IF YOU HAPPEN TO BE ON A BUSY FREEWAY AND CAN'T STOP. KIA SAYS THEY WILL NOT PROCESS UNDER WARRANTY IF CAR IS OVER 5 YEARS AND 60K MILES. THEY NEED TO HAVE A RECALL ON THIS, TONS OF PEOPLE ARE HAVING THIS HAPPEN TO THEM WITH THE 2014 KIA SOULS.

Mileage: 68,500

Sep 18, 2019

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AREA OVERHEATED AND MELTED THE PLASTIC COVER FOR THE WIRES, WHICH CAUSED THE WIRES TO FLICKER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Sep 12, 2019

HEADLIGHT CAN FLICKER OR GO OUT COMPLETELY WHEN SWITCHING HI/LOW BEAM OR USING TURN SIGNALS. SOMETIMES THEY BLINK BRIEFLY, OTHER TIMES THEY GO OUT COMPLETELY UNTIL YOU PLAY WITH THE MULTIFUNCTION SWITCH MORE. SEARCHING ONLINE, IT'S A COMMON ISSUE WITH THE KIA SOUL (HTTPS://WWW.WCPO.COM/MONEY/CONSUMER/DONT-WASTE-YOUR-MONEY/SOME-KIA-OWNERS-REPORT-HAUNTED-HEADLIGHTS), THEY HAVE A TECHNICAL SERVICE BULLETIN FOR THE ISSUE DUE TO ITS COMMON OCCURRENCE. ONE OF THEIR OTHER MODELS WAS RECALLED FOR A SIMILAR ISSUE BUT NOT THE SOUL. VERY DANGEROUS IF THIS OCCURS AT NIGHT. ADDITIONALLY, OTHER DRIVERS SEE YOUR LIGHTS BLINKING AND ARE ASSUMING YOU ARE GETTING AGGRESSIVE WITH THEM AND CAN RESPOND AGGRESSIVELY BACK. ISSUE IS CONSTANTLY PRESENT AND LEADS TO NOT USING TURN SIGNALS IN MOST CASES SO THE HEADLIGHTS STAY ON.

Mileage: 140,000

Sep 11, 2019

PRETTY MUCH SINCE I HAVE HAD VEHICLE CAR JERKS AT TIME, CHECK ENGINE LIGHT COMES ON AT TIMES,THE FUEL NEEDLE DROPS UP AND DOWN TO EMPTY EVEN WHEN I JUST FILLED IT UP. AND RANG NUMBER TURNS TO LINES AND FLASHES LIKE CAR FUEL IS EMPTY EVEN THOUGH IT IS FULL. ALSO LEFT HEAD LIGHT IS BURNT I REPLACED THE BULB BUT IT DIDN'T FIX ISSUE. SO I THINK THE WHOLE HEAD LAMP NEEDS TO BE REPLACED. THIS WAS PURCHASED LIKE THIS. IT SEEMS THERE MIGHT BE A EMISSIONS ISSUE.

Mileage: 5

Sep 9, 2019

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING DURING THE DAY OR NIGHT, THE HEADLIGHTS ILLUMINATED AND THEN SHUT OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KIA OF CHATTANOOGA (2136 CHAPMAN RD, CHATTANOOGA, TN 37421, (423) 855-1022) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FOLLOWING DAY, THE CONTACT FOUND THAT THE PARKING LIGHTS ILLUMINATED INDEPENDENTLY AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE PARKING LIGHT FAILURE OCCURRED A FEW YEARS AGO AND WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE. THE CONTACT STATED THAT AN UNKNOWN SWITCH WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,898. *JS

Mileage: 29,898

Sep 5, 2019

HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT. FIRST NOTICED AROUND AUGUST 22, 2019, BUT WE RARELY DRIVE AT NIGHT. BLINK OFF AND THEN BACK ON. NOT CONNECTED WITH ANY DRIVING CONDITIONS LIKE BUMPS OR TURNS. HAPPENS ON INTERSTATE AT INTERSTATE SPEED AND TWO LANE BACK ROADS AT LOW SPEEDS. HAPPENS IN STOP AND GO TRAFFIC. DASH LIGHTS STAY ON. HAPPENS ON LOW OR HIGH BEAMS. UNKNOWN IF DRIVING LIGHTS ARE AFFECTED. LOCAL REPAIR SHOP DIAGNOSED AND COULD NOT DETERMINE PROBLEM OR REPRODUCE (INVOICE INCLUDED). LIGHTS HAVE NOT STAYED OFF LONG ENOUGH TO STOP AND EXAMINE VEHICLE. LIGHTS HAVE NOT STAYED OFF LONG ENOUGH TO EVEN TRY TO TURN OFF AND BACK ON. HAVE TRIED TURNING ON LIGHTS AND THEN MOVING THE SWITCH TO SEE IF LIGHTS WOULD GO OFF BUT HAVE NOT BEEN ABLE TO REPRODUCE THE EFFECT. THE CONSUMER STATED THE DEALER IS REPLACING THE MULTIFUNCTION SWITCH AT NO COST. *TR

Mileage: 97,000

Sep 4, 2019

I PURCHASED MY 2014 KIA SOUL IN 2015 AND ALMOST IMMEDIATELY HAD ISSUES WITH THE LIGHTS ON THE DASHBOARD FLICKERING AND MY HEADLIGHTS TURNING ON AT NIGHT. WE TOOK IT UNDER WARRANTY TO HAVE THEM LOOK AT IT AND THEY COULDN'T FIND ANYTHING. I HAVE PERIODICALLY HAD THE SAME ISSUE BUT IT'S MOSTLY THE HEADLIGHTS FLICKERING OR DYING WHILE DRIVING...IN THE DARK. JUST THIS WEEK I WAS 20 MINUTES FROM HOME WHEN IT HAPPENED SO BAD I HAD TO PULL OVER. IT SEEM LIKE IT MAY HAVE BEEN TRIGGERED BY USING THE TURN SIGNAL. IT HAPPENED THE NEXT MORNING AFTER A NIGHT OF REST. I'VE SEEN THIS IS A PROBLEM THAT WAS RECALLED IN A DIFFERENT MODEL AND FEEL IT SHOULD BE A RECAP IN ALL KIA MODELS.

Mileage: 72,000

Sep 3, 2019

TL* THE CONTACT OWNS A 2014 KIA SOUL. -HEAD LAMP (LOW BEAM ) WENT OUT WHILE DRIVING. -THE SWITCH HAD TO BE TURNED OFF/ON TO RESET -ELECTRICAL, LIGHTING TL-THE CONTACT STATED THAT WHILE ATTEMPTING A TURN TRAVELING APPROXIMATELY 20 MPH THE LOW BEAM HEAD LIGHTS WENT OUT, AFTER TURNING THE SWITCH ON/OFF THEY CAME BACK. THE FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,500.

Mileage: 62,500

Sep 2, 2019

HEADLIGHTS FLICKER ON AND OFF WHEN USING TURN SIGNAL, SOMETIMES WHILE JUST DRIVING. SOMETIMES THEY TURN COMPLETELY OFF AND DON'T TURN BACK ON UNLESS I FLIP BETWEEN AUTO/MANUAL. THIS HAS BEEN HAPPENING FOR A FEW MONTHS NOW AND IS GETTING WORSE. THIS IS INCREDIBLY DANGEROUS AND I AM WORRIED FOR MY SAFETY IF I CAN'T GET THEM TO TURN BACK ON. I WORK AT NIGHT AND ABSOLUTELY NEED MY LIGHTS TO WORK. I DRIVE MAIN ROADS AND BACK ROADS AND ON THE BACK ROADS WHEN THEY GO OUT I CAN'T SEE ANYTHING. UNTIL I GET THIS SORTED OUT I'VE RESORTED TO NOT USING MY TURN SIGNALS AT NIGHT, WHICH IS DANGEROUS IN ITSELF/ILLEGAL AND THERE'S ALSO THE FACT THAT THEY TURN OFF/FLICKER OCCASIONALLY WHILE NOT USING THE TURN SIGNAL. THOUGH THAT SEEMS TO BE THE MOST COMMON TRIGGER. I HAVE NO IDEA WHAT IS CAUSING THIS BUT IT SEEMS TO BE EXTREMELY COMMON IN 2014 KIA SOULS.

Mileage: 45,000

Aug 27, 2019

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE HEADLIGHT WENT OUT. THE VEHICLE WAS TAKEN TO FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047, (855) 998-2259) WHERE THE CONTACT WAS INFORMED THAT THE CONNECTOR WAS BURNT AND THE FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Mileage: 110,000

Aug 27, 2019

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 55 MPH, THE CONTACT WAS ALERTED THAT THE FRONT DRIVER'S SIDE HEADLIGHT WAS OFF. THE CONTACT'S FRIEND CHANGED THE LIGHT BULB AND NOTICED MELTING IN THE AREA. THE VEHICLE WAS TAKEN TO JONES JUNCTION (LOCATED AT 1508 BELAIR RD #2000, BEL AIR, MD 21014, (410) 879-6400) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,282.

Mileage: 64,282

Aug 22, 2019

HEADLIGHT G OOFF WITHOUT OUT WARNING. VERY DANGEROUS!! THIS HAS ONLY HAPPENED WHILE DRIVING. LIGHTS FLICK BACK ON AFTER .A FEW SECONDS, OR UP TO A MINUTE.

Mileage: 44,900

Aug 20, 2019

FLICKERING HEADLIGHTS AND DASH LIGHTS. VERY DANGEROUS AS IT OCCURS WHILE DRIVING IN THE DARK. FOR SAFETY REASONS, I CAN NO LONGER DRIVE THIS VEHICLE AT NIGHT. MY LOCAL DEALER WILL NOT FIX FREE OF CHARGE SINCE THIS PROBLEM, WHILE WIDELY KNOWN AND DANGEROUS, HAS NOT BEEN CLASSIFIED AS A 'RECALL.'

Mileage: 62,000

Aug 13, 2019

HEADLIGHTS MYSTERIOUSLY BEGIN FLICKERING AFTER USING TURN SIGNAL OR FLICKER WITHOUT USING TURN SIGNAL. LIGHTS HAVE COMPLETELY TURNED OFF WITHOUT WARNING AT NIGHT CREATING AN EXTREMELY UNSAFE DRIVING CONDITION. HEADLIGHTS HAVE ALSO FLICKERED HITTING BUMPS IN ROAD AGAIN CAUSING UNSAFE DRIVING CONDITIONS. I NEVER KNOW WHEN THIS IS GOING TO HAPPEN - SO IT DOES CAUSE SOME VERY NERVOUS DRIVING EXPERIENCES. I'M ATTACHING A DOCUMENT SHOWING OTHER KIA SOUL OWNERS THAT HAVE THE SAME OR SIMILAR PROBLEMS.

Mileage: 3

Aug 12, 2019

THIS IS INVOLVING RECALL SC176 AND OTHER CONCERNS. CAR LOSES FORCE WHILE ACCELERATING THAT HAS HAPPEN 2-3 TIMES. AS WELL AS RATTLING NOISE UNDER CAR. ALSO, HEADLIGHTS ARE FLICKERING AND TURN OFF COMPLETELY. CAR HAS LEFT ME STRANDED ONCE THINKING IT WAS THE BATTERY, I BOUGHT NEW BATTERY AND STILL IT INDICATES THAT NEW BATTERY IS LOW 9VOLTS. ALL THIS WHILE DRIVING ON CITY STREETS. I HAVE NOTHING TO SHOW AS EVIDENCE. BUT I WILL TAKE PICTURES AS THE LIGHTS START TO FLICKER AGAIN. I HAVE TAKEN THE CAR TO KIA TO HAVE A RECALL PERFORMED WHICH THEY SAID THEY DID BUT CAR IS STILL NOT RESPONDING AS IT SHOULD. OIL CHANGE WAS DONE ACCORDING TO THE TECH. AND A DIAGNOSE WAS ALSO PREFORMED AND SAID NOTHING IS WRONG YET MY CAR KEEPS FLICKERING LIGHTS, RATTLING NOISE AT TIMES, SLOWING DOWN. BUT NOTHING IS WRONG. OH AND THE BATTERY IS STILL CAUSING ME PROBLEMS BECAUSE ITS NOT GETTING THE SUPPORT FROM THE ALTERNATOR BECAUSE ITS STILL LOW INDICATOR.

Mileage: 72,713

Aug 9, 2019

REPLACED A HEADLIGHT AND WITHIN 15 MIN. THE BULB BLEW OUT. WHEN I CHECKED THE BULB THE CONNECTOR PART WAS HOT AND A LITTLE MELTED.

Mileage: 75,000

Aug 3, 2019

TAKATA RECALL MY 2014 KIA SOUL HAS BEEN EXPERIENCING PROBLEMS WITH THE HEADLIGHTS TURNING OFF WHILE IN MOTION AT NIGHT! THEY BOTH BEGIN TO FLICKER AND THEY TURN OFF AND JUST LEAVE ME WITH MY LOW RUNNING LIGHTS ON. THIS IS A VERY SERIOUS ISSUE ITS NOT THE FIRST TIME KIA HAS BEEN NOTIFIED OF THIS AND THIS IS A SAFETY HAZARD!! THIS HAS HAPPENED TO ALOT OF PEOPLE AND NEED TO BE A RECALL

Mileage: 83,000

Jun 30, 2019

DRIVING ON FREEWAY OR STREET, INTERIOR AND EXTERIOR LIGHTING TO HEADLAMPS FLICKER ON AND OFF WHEN USING TURN SIGNALS. THEY WILL STAY OFF SOMETIMES THIS IS DANGEROUS.

Mileage: 70,000

Jun 30, 2019

WHEN THE 2014 KIA SOUL LIGHT SETTINGS ARE SET ON THE AUTO SETTING, AT NIGHT, THE LIGHTS SOMETIMES COMPLETELY TURN OFF, SOMETIMES LINKED TO USING A TURN SIGNAL, NOT ALWAYS. THEY DO NOT COME ON AGAIN UNTIL THE VEHICLE IS RESTARTED, OR YOU SWITCH THE LIGHTS FROM AUTO TO MANUAL ON. THIS HAPPENS IN MOTION, AND STATIONARY, AND SEEMS MORE LIKELY WHEN TURNING.

Mileage: 55,000

Jun 14, 2019

HEADLIGHTS: INTERMITTENT HEAD LIGHTS ON KIA SOUL. HAD A HEADLIGHT OUT SO PUT IN NEW BULB. WORKED AND ON MY WAY. NEXT MORNING LIGHT WORKED OKAY FOR ABOUT 20 MINUTES AND WENT OUT. THIS HAS HAPPENED ON BOTH LEFTHAND & RIGHTHAND HEAD LIGHTS. AFTER REPLACING BULBS A COUPLE TIME I PUT OLD ONES BACK IN WITH THE SAME RESULT. I FOUND OUT THIS IS A KNOWN PROBLEM BUT LOOSING LIGHTS DOES NOT SEEM TO BE A SAFETY ISSUE. LOOSING LIGHTS AT NIGHT IS A HUGE SAFETY ISSUE. APPARENTLY THE CONNECTORS THAT CONNECT THE HEADLIGHTS TO THE WIRING HARNESS WAS MADE WITH SUBSTANDARD PLASTIC AND THE HEAT OF THE ENGINE WARP THE CONNECTORS. THIS SEEMS LIKE IT SHOULD BE A FULL BLOWN RECALL. STARTED HAPPENING IN MARCH 2019 AND CONTINUES.

Mileage: 100,000

May 20, 2019

HEADLIGHTS TURNING OFF AT NIGHT WHILE DRIVING.

Mileage: 55,000

May 3, 2019

THE HEADLIGHTS AND DASHBOARD LIGHTS START TO FLICKER ON/OFF SEVERAL TIMES WHILE DRIVING WHICH NOT ONLY PRESENTS A DANGER FOR THE DRIVER/PASSENGERS IN THE VEHICLE BUT APPROACHING VEHICLES AS WELL AS THIS CAN BE A DISTRACTION WHEN ONCOMING DRIVERS SEE FLASHING HEADLIGHTS AND IT IS DEFINITELY A SAFETY ISSUE WHILE OPERATING THE VEHICLE AT NIGHT. THIS HAPPENS WHILE DRIVING, STATIONARY, CITY STREETS, HIGHWAYS TURNING OR GOING STRAIGHT. IT PRESENTS A DANGEROUS DRIVING SITUATION. I LISTED ONE DATE THAT IT HAPPENED BUT IT HAS HAPPENED MULTIPLE TIMES AND CONTINUES TO HAPPEN. KIA NEEDS TO ISSUE A RECALL AND FIX THIS IS AS THIS IS NOT A WARRANTY ISSUE IT IS A DANGEROUS SITUATION.

Mileage: 60,000

May 2, 2019

LATE ONE NIGHT, I TRY TO TURN ON MY HEADLIGHTS ON. THE LIGHT WOULD NOT COME ON AND STARTED TO FLICKER I HAD TO TURN THEM OFF AND ON SEVERAL TIMES TO GET THEM ON. THEM A FEW MONTHS LATER MY DRIVER SIDE HEAD LAMP DID NOT WORK. I REPLACE THE BULB. THEN I RECEIVE A NOTICE FROM KIA THERE MY BE A PROBLEM WITH THE LIGHTS FLICKING. I WHEN INTO THE VICTORVILLE KIA DEALERSHIP FOR A DIFFERENT RECALL, AND ASK THEM TO CHECK THE PROBLEM WITH THE FLICKER AND AT THE TIME HAD THE DRIVER HEAD LIGHT OUT AND THEY SAID THAT THEY COULDN'T RE-PRODUCT THE PROBLEM AND THEY WOULD NOT FIX THE ELECTRICAL SYSTEM. I HAD THE HEAD LIGHT REPLACE, ALONG WITH THE WIRES, THEY HAD BURN UP. I JUST REPLACED BY THIRD HEADLIGHT. THREE (3) HEAD LIGHTS WITHIN FOUR (4) MONTHS.

Apr 17, 2019

WHEN DRIVING WITH HEAD LIGHTS ON FOR A WHILE LIGHTS WILL GO OFF AND ON THEN OFF FOR A WHILE UNTIL LIGHT COOL DOWN

Mileage: 73,434

Apr 14, 2019

WHETHER THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, THE RIGHT HEADLIGHT WILL FLICKER AND THEN GO OUT. NO MATTER WHAT I'VE DONE ON MY END, NOTHING HAS SOLVED THE ISSUE, RACKING UP UNNECESSARY COSTS. ONCE IN A WHILE THE HEADLIGHT WILL STAY ON LONGER THAN EXPECTED BUT SUDDENLY TURNS OFF, MAKING IT VERY DANGEROUS WHILE DRIVING ON PITCH BLACK ROADS.

Mileage: 70,000

Apr 8, 2019

HEADLIGHTS FLICKER ON AND OFF OR TURN OFF COMPLETELY AFTER USING TURN SIGNAL. LIGHTS ALWAYS FLICKER OR TURN OFF AFTER TURN IS COMPLETED AND THE TURN SIGNAL GOES BACK TO NORMAL. HAPPENS AT EVERY SPEED WHETHER THERE IS A BUMP IN THE ROAD OR NOT.

Apr 4, 2019

I WAS DRIVING ALONG THE HIGHWAY WHEN I HEARD A CLICKING NOISE. AFTER THE NOISE, MY CAR STARTED TO LOSE ACCELERATION. NO MATTER HOW HARD I PRESSED THE PEDAL, IT JUST WOULDN'T GO ABOVE 5MPH AND BEGAN MAKING A LOUD NOISE. HAD IT CHECKED OUT AND IT WAS DETERMINED TO BE THE CATALYTIC CONVERTER.

Mileage: 100,000

Mar 24, 2019

FOR THE PAST THREE MONTHS I'VE BEEN HAVING ISSUES WITH THE HEADLIGHTS AND BRIGHT LIGHTS ON MY 2014 KIA SOUL. I HAVE BEEN EXPERIENCING THE LIGHTS FLICKERING AND SPORADICALLY TURNING ON AND OFF UNTIL RECENTLY WHERE THEY WILL NOT COME ON AT ALL. I HAVE BEEN RESEARCHING HOW I CAN FIX THIS ISSUE BY GOING TO KIA DEALERSHIPS, AND LOOKING ONLINE FOR A SOLUTION. I HAVE COME ACROSS SEVERAL YOUTUBE VIDEOS AS WELL AS ONLINE HELP SUGGESTING THAT IT IS A KNOWN ISSUE WITH THIS CAR. IT IS SAID TO BE AN ISSUE WITH THE SWITCH AND/OR THE CONNECTOR THAT CAUSES THE PROBLEM. I'VE CHANGED THE BULB AS WELL AS THE FUSE WITH THE SAME ISSUE. I'M GETTING TICKETS DUE TO THIS BEING AN ISSUE THAT IS NOT AN EASY FIX. IT'S SCARY TO DRIVE DISTANCES WITH CHILDREN IN THE VEHICLE AND NOT KNOWING IF THE LIGHTS WILL TURN ON OR OFF.

Mar 11, 2019

ENGINE RUNS DRY OF OIL WHILE STATIONARY, HEADLIGHT WIRES MELT WHILE STATIONARY.

Mileage: 99,998

Mar 4, 2019

THE HEADLIGHT CONNECTORS MELT OR BURN OUT CAUSING ONE OR MORE HEADLIGHTS TO STOP WORKING INTERMITTENTLY OR COMPLETELY WHILE DRIVING. THIS ISSUE OCCURS WHEN THE VEHICLE IS MOVING OR STATIONARY.

Mileage: 70,000

Feb 28, 2019

HEADLIGHTS FLICKER OFF FOR A FEW SECONDS WHEN ON AUTO-HEADLIGHTS. HEADLIGHTS DO NOT FLICKER WHEN MANUALLY MOVED TO ON. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING IN TOWN AND ON THE HIGHWAYS.

Mileage: 70,000

Feb 18, 2019

DRIVER SIDE HEADLIGHT ONLY WORKS AT RANDOM TIMES, IT WILL COME ON AND A FEW SECONDS LATER IT GOES OUT. MOST TIMES IT DOESN'T WORK AT ALL. LAST WEEK I HAD A NEW SWITCH INSTALLED THAT WAS ON AN EXTENDED WARRANTY, THE LIGHT WORKED FOR ONE (1) DAY AND WAS OUT AGAIN YET I WAS TOLD THE SWITCH WAS BAD THAT THEY REMOVED. HAPPENS WHEN MOVING OR STATIONARY, LEAVING DRIVEWAY. IF THE VEHICLE SETS A WHILE SOMETIMES IT WILL COME ON AND STAY ON MOST TIMES IT JUST DOESN'T WORK. I CONSIDER THIS A SAFETY ISSUE BECAUSE I DON'T KNOW WHEN THE OTHER HEADLIGHT WILL GO OUT. THIS HAS BEEN GOING ON SINCE AUG. 2018. I REPLACE THE BULB AND IT WORKS FOR 3 MONTHS THEN STARTS OVER AGAIN WORKING RANDOMLY

Mileage: 26,754

Dec 27, 2018

THE DRIVER SIDE HEADLIGHT WILL FLICKER OR ENTIRELY TURN OFF. WE HAVE REPLACED THE BULB MULTIPLE TIMES WITH MANUFACTURE PRODUCTS AND DISCOVERED THE ELECTRIC PLUG TO THE HEADLIGHT IS MELTED. THIS IS A SAFETY ISSUE AS WE CANNOT DRIVE AT NIGHT SAFELY. EACH TIME WE REPLACE THE BULB IT STOPS FUNCTIONING IN A FEW DAYS TO WEEKS.

Mileage: 76,000

Dec 20, 2018

DRIVER SIDE HEADLIGHT WENT OUT. REPLACED BULB BACK ON AND THEN RIGHT BACK OFF. FURTHER LOOKING AND THE ADAPTER PLUG THAT SNAPS INTO THE BACK OF THE LIGHT IS BURNT!

Dec 11, 2018

TAKATA RECALL.. DRIVERS SIDE LOW BEAM KEEPS GOING OUT. PREVIOUSLY IT WOULD BE OUT ONE DAY THEN WHEN I WOULD START MY CAR IT WOULD COME BACK ON. IN THE PICTURE BOTH LIGHTS ARE WORKING BUT 5 MINS BEFORE ONLY THE PASSENGER SIDE WAS WORKING. THIS HAS BEEN AN GOING ISSUE FOR ABOUT 2 YEARS NOW. SOMETIMES I HAD TO REPLACE THE BULB AFTER IT BEING OUT FOR OVER A WEEK BUT THE BULB WAS NOT BLOWN.

Mileage: 50,000

Nov 28, 2018

CONNECTOR ON HEADLIGHT WIRES ARE BURNING WHILE OPERATING HEADLIGHTS AND CAUSEING BOTH HEADLIGHTS TO GO OUT WHILE ON THE EXPRESSWAY. BULBS ARE BURNT OUT BUT HEADLIGHTS WILL NOT COME ON UNTIL CAR SITS FOR A WHILE.

Mileage: 105,120

Nov 26, 2018

I HAD TO GET NEW HEADLIGHTS AT THE DEALERSHIP. IT IS NOW GETTING RIDICULOUS. ONE HEAD LIGHT WILL NOT WORK. IT WILL COME ON WHEN IT FEELS LIKE COMING ON. SOMETIMES IT COMES ON.SOMETIMES IT WILL COME ON RIGHT AWAY OTHERS TIMES IT WILL FLICKER ON OFF AND NOT WORK AT ALL. IT IS DANGEROUS BECAUSE I DRIVE HOME IN THE DARK AND I DNT WANT TO GET FILLED OVER. I ALSO DRIVE IN DARK ROADS AND IT MAKES IT HARD TO SEE WHEN ONLY ONE HEADLIGHT WORKS. I AM NOW NOTICING THAT IS THE WORKING IN THE CAR NOT MY HEADLIGHTS.

Mileage: 55,000

Oct 22, 2018

AFTER RUNNING VEHICLE THE DRIVER'S SIDE REAR RUNNING LIGHT GOES OUT. THE TAIL LIGHT ASSEMBLY WAS CHECKED AND FULLY FUNCTIONAL, TURN INDICATOR WORKS, BRAKE LIGHT WORKS, HAZARD LIGHT FLASHES. THIS IS THE FACTORY LED VERSION OF THE TAIL LIGHT ASSEMBLY. THIS HAPPENED 6 MONTHS AGO. THEN I FLIPPED THE FUSE AND IT CAME BACK ON. NOW IT HAS GONE OFF AGAIN AND THE FUSE FLIP IS NOT REMEDYING THE PROBLEM.

Mileage: 67,005

Oct 16, 2018

WHEN HEADLAMPS ARE IN AUTOMATIC MODE, THEY WILL SOMETIMES FLICKER ON/OFF, OR TURN OFF COMPLETELY UNTIL HEADLAMP CONTROLS ARE MANIPULATED (BY TURNING HEADLAMP POWER SWITCH DIAL BACK AND FORTH OR BY PULLING/PUSHING LOW/HIGH BEAM CONTROL). THIS IS EXACERBATED BY DRIVING ON AN UNSTABLE ROAD (I.E. A ROAD WITH POTHOLES OR BUMPS), WHEN ACTUATING SIGNAL LIGHT CONTROLS, AND WHEN STOPPING. THIS HAPPENS MOSTLY WHEN THE VEHICLE IS GOING AT SPEEDS OVER 40 MPH, BUT HAS HAPPENED IN CITY STREETS AT VELOCITIES AS LOW AS 5 MPH. THIS HAS HAPPENED SEVERAL TIMES OVER THE COURSE OF THE LAST MONTHS, BEGINNING AROUND AUGUST 2018.

Mileage: 51,000

Oct 10, 2018

HEADLIGHTS GO OUT OR FLICKER WHENEVER I USE TURN SIGNAL WHEN I'M STOPPED AND PUT TURN SIGNAL ON OR WHEN I'M DRIVING AND PUT THE TURN SIGNAL ON. I'VE ONLY NOTICED THIS WHEN DRIVING ON LOCAL ROADS, FREEWAYS IN MY AREA ARE WELL LIT SO I HAVE NO IDEA IF THIS HAPPENS ON THE FREEWAY WHEN CHANGING LANES

Mileage: 77,600

Oct 8, 2018

WHEN THE MULTI-FUNCTION SWITCH CONTROLLING THE HEADLAMPS IS IN AUTOMATIC MODE, THE HEADLAMPS WILL SWITCH OFF UNEXPECTEDLY. THIS SOMETIMES HAPPEN WHEN TURNING ON A BLINKER WHILE TURNING, BUT SOMETIMES JUST DRIVING DOWN THE ROAD. THIS IS EXTREMELY DANGEROUS, I HAVE BEEN DRIVING AT NIGHT OR IN THE EARLY MORNING HOURS ON MULTIPLE OCCASIONS, AND THE LIGHTS GO OFF LEAVING ME DRIVING BLIND FOR SEVERAL MOMENTS ON THE ROAD. THE LIST OF BAD THINGS THE COULD HAPPEN IS ENDLESS: HIT A PEDESTRIAN OR CYCLIST ON THE SIDE OF THE ROAD; HAVE SOMEONE PULL OUT NOT SEEING ME COMING, VEER OR BRAKE UNEXPECTEDLY DUE THE SHOCK OF THE LIGHTS GOING OFF, YOU NAME IT. KIA APPEARS TO HAVE ISSUES A SERVICE BULLETIN ON THE TOPIC CONCERNING DEFECTIVE LIGHTING CONNECTIONS, BUT, THE DEALERSHIP I CALLED SEEMED UNAWARE OF IT. MULTIPLE POSTS ON LINE SHOW THE SAME OR SIMILAR ISSUES WITH THE VEHICLE AND SEVERAL STATE KIA WILL NOT ISSUE A RECALL AND WILL ONLY PAY FOR A BULLETIN ITEM IF THE VEHICLE IS STILL IN WARRANTY, WHICH MINE IS NOT. THIS IS A HIGHLY UNSAFE SITUATION AND SHOULD BE SUBJECT TO A RECALL TO BE PAID BY THE MANUFACTURER. THIS ONLINE ARTICLE DETAILS THE ISSUE: HTTPS://WWW.CARS.COM/ARTICLES/2014-2015-KIA-SOUL-HEADLIGHT-ISSUE-1420683403693/ KIA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS KILLED, IF THEY HAVEN'T ALREADY. PLEASE ADVISE. THANKS.

Mileage: 105,000

Oct 6, 2018

HEADLIGHTS KEEP RANDOMLY FLICKERING OFF AND ON WHILE DRIVING. STARTED OUT JUST WHEN I HAD MY LIGHTS ON AUTO AND HAD THE TURN SIGNALS ON. LAST NIGHT THEY WENT OUT ON THEIR OWN WHILE I WAS DRIVING DOWN A DARK ROAD FOR SEVERAL SECONDS. THIS IS VERY DANGEROUS AND SEEMS TO BE A COMMON PROBLEM.

Mileage: 71,214

Sep 30, 2018

HEADLIGHTS FLICKER ON AND OFF WHEN I FIRST TURN ON THE HEADLIGHTS. THERE IS NO RHYME OR REASON TO WHEN IT HAPPENS. IT IS USUALLY FAST ON/OFF FLICKERING. THIS IS VERY DANGEROUS AND HAPPENS WITHOUT WARNING. MOST TIMES THE CAR IS IN PARK BUT I AM CONCERNED THAT THIS WILL BECOME WORSE.

Mileage: 64,000

Sep 27, 2018

HEAD LIGHT BULBS ON BOTH SIDE KEEP BURNING OUT OR WILL GO OUT WHEN DRIVING DOWN THE ROAD AT NIGHT. PIG TAIL TO THE LIGHTS HAD TO BE REPLACED IN ORDER TO FIX THE ISSUE. WAS NOT COVERED UNDER WARRANTY AND COST ME TO HAVE IT FIXED WHEN IT IS APPARENTLY A RE-OCCURRING PROBLEM. THIS OCCURS DURING STATIONARY MODES AND TRAVELING MODE. ON BACK ROADS WITH NO LIGHTING THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.

Mileage: 29,000

Sep 8, 2018

WHEN DRIVING THE HEADLIGHTS WILL FLICKER AND GO OFF DOME TIMES THEY COME BACK ON AND SOME TIMES THEY STAY OFF ALSO HAVE HAD THE DASH LIGHTS GO OFF WITH IT IT HAS HAPPENED ON SIDE STREETS AND ON THE HIGHWAY IT HAS HAPPEN STOPED AT A STOP SIGN I HAVE HAD IT TO THE KIA DEALER BUT THEY CAN'T FIND A THING WRONG WITH IT

Mileage: 61,000

Sep 1, 2018

HEADLIGHTS RANDOMLY FLASH OFF AND BACK ON WHILE DRIVING. THIS SEEMS TO HAPPEN WITH THE TURN SIGNAL ACTIVATED BUT ALSO HAPPENS WITHOUT. THIS CAN SOMETIMES BE CORRECTED BY TURNING THE LIGHTS OFF THEN BACK ON MANUALLY. ALL OF THIS IS QUITE DANGEROUS WHILE DRIVING NEEDLESS TO SAY AND SHOULD CERTAINLY BE A RECALL ITEM.

Mileage: 135,000

Aug 28, 2018

RARELY DRIVE AT NIGHT BUT HAD TO. THE EXTERIOR FRONT LIGHTS FLICKERED AND MOMENTARILY WENT OFF TWICE. THERE WAS A DEEP DITCH EXTENDED TO ABOUT 1/2 A LANE WITH THE OTHER LANE CLOSED. IF THE LIGHTS REMAINED OFF, WOULDN'T HAVE DRIVEN THE CAR. SAME NIGHT - THE USB PORT STOPPED WORKING BUT CAME ON AGAIN NEXT MORNING. THIS IS BEYOND DANGEROUS AND FURTHER MEASURES WILL BE TAKEN IF IT'S NOT RESOLVED BY KIA.

Mileage: 31,000

Aug 10, 2018

WHILE DRIVING THE CAR THE HEADLIGHTS FLICKER AND SOMETIMES GO OFF RANDOMLY. THIS HAS NOW BEGUN TO OCCUR WHILE THE CAR IS ALSO PARKED. THIS IS HIGHLY DANGEROUS WHILE TRAVELING AT NIGHT AND A HUGE SAFETY RISK.

Mileage: 73,120

Aug 7, 2018

HEADLIGHTS AND INSTRUMENT PANEL GO OUT SUDDENLY. THIS HAPPENS BOTH IN MOTION AND STATIONARY. ALSO UPON STARTING THE CAR OR AFTER DRIVING EVEN A SHORT DISTANCE. RANDOM ACTUALLY. VERY DANGEROUS AT NIGHT.

Mileage: 45,000

Aug 3, 2018

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER AND THEN COMPLETELY TURN OFF. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS WOULD INADVERTENTLY ILLUMINATE AGAIN. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

Aug 2, 2018

DRIVERS SIDE HEADLIGHT FLICKERS AND WILL GO OUT COMPLETELY. THIS HAPPENS WHILE DRIVING OR STATIONARY, AND DOES NOT DEPEND ON SPEED. I HAVE REPLACED THE HEADLIGHT TWICE. THE SECOND TIME I NOTICED THAT THE CONNECTOR THAT ATTACHES TO THE BULB ITSELF IS STARTING TO MELT.

Mileage: 42,000

Aug 2, 2018

WHEN I DRIVE MY SOUL IN THE DARK WITH MY HEADLIGHTS ON THEY START FLICKERING AND THEN THEY JUST GO COMPLETELY OUT. SOMETIMES IT'S SMALL FLICKERING AND SOMETIMES IT IS COMPLETELY OUT AND DONT COME BACK ON FOR SEVERAL SECONDS. TODAY I HAD TO TURN THEM OFF AND BACK ON TWICE BEFORE THEY WOULD COME BACK ON AT ALL. THIS IS EXTREMELY DANGEROUS WHEN IT IS DARK. ESPECIALLY DRIVING ON A CURVY 2 LANE HIGHWAY IN THE DARK LIKE I DO. AT FIRST IT HAPPENED WHEN I USED MY TURN SIGNAL, BUT NOW I DONT HAVE TO DO ANYTHING AND THEY FLICKER AND THEN GO ON AND OFF.

Mileage: 120,000

Aug 1, 2018

TESTED DEFICIENCY ON MULTIPLE CONDITIONS (CAR MOVING, STATIONARY, ENGINE RUNNING AND ENGINE OFF, HIGHWAY AND CITY ROADS) AND NOTHING CHANGED THE LIGHT BEHAVIOR. DRIVER'S SIDE HEADLIGHT ONLY. INITIALLY FLICKERED ON AND OFF. SOMETIMES TOGGLING BRIGHTS ON AND OFF WOULD HELP AT FIRST. THIS WENT ON FOR ABOUT A WEEK AND A HALF. AFTER LIGHT STOPPED WORKING, I CHANGED BOTH BULBS. LIGHT CONTINUED TO FLICKER OFF AND ON FOR ABOUT A WEEK, THEN DIED ALTOGETHER. CALLED SHAWNEE MISSION KIA, IN OVERLAND PARK, KS AND SPOKE TO SERVICE MANAGER JOE. HE STATED HE WAS NOT PERSONALLY FAMILIAR WITH THE ISSUE, BUT THAT SOME OF HIS SERVICE DEPARTMENT EMPLOYEES MIGHT BE. I TOLD HIM THERE WERE 132 COMPLAINTS ON THE NHTSA WEBSITE, BUT HE TOLD ME WITHOUT A RECALL I COULD NOT GET A DISCOUNT OR FREE REPAIR. THIS IS A DANGEROUS CONDITION THAT COULD RESULT IN A DRIVER LOSING ALL HEADLIGHT FUNCTION WITHOUT WARNING. I AM UNABLE TO SAFELY OPERATE MY VEHICLE AT NIGHT BECAUSE KIA WILL NOT REPAIR THEIR OBVIOUSLY DEFECTIVE EQUIPMENT.

Mileage: 65,000

Jul 31, 2018

THE HEADLIGHTS ON MY 2014 KIA SOUL STARTED TO FLICKER AS WELL AS THE INTERNAL LIGHTS AT THE SAME TIME ON THE DASHBOARD (SPEED, ETC.). I NORMALLY KEEP THE HEADLIGHT SETTING ON AUTO AND I HAVE HAD THIS VEHICLE FOR A LITTLE OVER 4 YEARS NEVER HAD AN ISSUE UNTIL NOW. I AM PAYING TO GET THE SWITCH REPLACED IN HOPES IT WILL RESOLVE THIS ISSUE, BUT IT IS DANGEROUS PROBLEM BECAUSE THE HEADLIGHTS NO LONGER JUST FLICKER THEY WILL GO COMPLETELY OUT SOME TIMES WHICH CAN BE SCARY WHILE DRIVING AT NIGHT.

Mileage: 56,000

Jul 25, 2018

WHILE DRIVING THE CAR, THE HEADLIGHTS INTERMITTENTLY WILL DIM AND BRIGHTEN ON THEIR OWN. SOMETIMES TURNING OFF COMPLETELY. TWICE THE DASHBOARD LIGHTS HAVE GONE OUT COMPLETELY AS WELL.

Mileage: 54,500

Jul 21, 2018

WHILE DRIVING AT NIGHT, WHEN THE BLINKER IS USED, THE HEADLIGHTS FLICKER AND GO OUT FOR A FEW SECONDS. ONCE YOU USE THE BLINKER ONCE IT WILL CONTINUE TO DO SO FOR MANY MINUTES. THIS IS INCREDIBLY UNSAFE. UPON RESEARCH, IT IS A FAULTY WIRE THAT OVERHEATS THE CONNECTOR CAUSING IT BECOME DEFORMED. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL ASAP.

Mileage: 73,000

Jul 20, 2018

WAS DRIVING DOWN BACK COUNTRY HIGHWAY WHERE THERE ARE NO HIGHWAY LIGHTS WHEN MY HEAD LIGHTS WOULD TURN OFF FOR A FEW SECONDS AND THEN BACK ON A COUPLE OF TIMES. THEN WHEN I THOUGHT IT WAS OKAY TO DRIVE, ANYTIME I WOULD USE MY BLINKER, ALL OF MY INTERIOR WOULD TURN OFF AND ON. THIS NEVER HAPPENED TO ME UNTIL RECENTLY. I WASN'T HITTING ANY BUMPS WHEN IT HAPPENED, JUST HIGHWAY. I WAS DRIVING MY KIDS BACK HOME FROM A WEEKEND TRIP SO IT'S NOT LIKE I WAS CLOSE TO HOME EITHER WHICH MADE IT WORSE. ABOUT A YEAR AGO I DID HAVE MY HEADLIGHT WIRING WORKED ON AFTER MY LEFT HEADLIGHT WOULD RANDOMLY WORK AND NOT WORK ON DAYS AND IT TURNED OUT TO BY MY WIRE BURNED. KIA FIXES THAT PROBLEM BUT THIS HEADLIGHT FLICKERING AT NIGHT IS EXTREMELY DANGEROUS AND AFTER RESEARCHING IT LOOKS LIKE THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THE SAME SCARY SCENARIO WITH NO GOOD OUTCOME FROM KIA. JUST TO ADD AS WELL, I'VE BEEN RECIEVING NUMEROUS CALLS FROM KIA BEFORE THIS TRYING TO BUY MY CAR BACK BECAUSE IT IS IN 'HIGH DEMAND', BUT AFTER THIS HAPPENED IT HAS CAME ACROSS MY MIND THAT THEY ARE JUST TRYING TO BUY THEM BACK TO PREVENT LIABILITY ON THEIR PART FOR NOT PUTTING A RECALL OUT ON THE PROBLEM BEFORE SOMETHING HAPPENS TO SOMEONE AND/OR THEIR FAMILY.

Mileage: 74,300

Jul 20, 2018

I EXPERIENCED HEADLIGHT FLICKERING AND GOING OFF COMPLETELY WHILE DRIVING ON MY WAY HOME FROM WORK THE NIGHT OF JUNE 1, 2018. THIS ALARMING PROBLEM STARTED WITHOUT WARNING. AFTER THIS INCIDENT AND BEFORE MY APPOINTMENT AT THE KIA DEALERSHIP ON JUNE 4, 2018, I STARTED RESEARCHING THIS PROBLEM AND FOUND TECHNICAL SERVICE BULLETIN ELE093 WHICH I TOOK TO THE DEALERSHIP AT MY APPOINTMENT. AFTER MY OIL CHANGE, I WAS TOLD NO PROBLEM WAS DETECTED WITH MY HEADLIGHTS. I EXPERIENCED THIS PROBLEM AGAIN LAST NIGHT (JULY 19, 2018) AND NEEDED A POLICE ESCORT TO GET HOME. THIS HEADLIGHT PROBLEM IS A PRODUCT LIABILITY ISSUE AND A FACTORY DEFECT. IT IS AN IMMEDIATE THREAT TO MY SAFETY AND WELFARE AND THAT OF MY PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROADWAY. I USE MY VEHICLE TO GET TO MY JOB AT NIGHT AND TO TRANSPORT ELDERLY PATIENTS FOR A VARIETY OF SERVICES, SOMETIMES TO THE EMERGENCY ROOM AT NIGHT. IN LIGHT OF THE THREAT OF PHYSICAL HARM TO MYSELF AND OTHERS, I HAVE REQUESTED THAT KIA HANDLE THE COST OF REPAIRING THIS PROBLEM AS SOON AS POSSIBLE SINCE THIS IS NOT A PROBLEM ASSOCIATED WITH NORMAL WEAR AND TEAR.

Mileage: 74,000

Jul 18, 2018

DRIVING AT NIGHT AND THE HEAD LIGHTS RANDOMLY TURN OFF AND BACK ON, SOMETIMES JUDT FOR A SECOND AND SOMETIMES LONGER.

Mileage: 80,000

Jul 15, 2018

THE LIGHTS IN MY KIA SOULS INTERIOR AND EXTERIOR ARE FLICKERING AND GOING OUT COMPLETELY SOMETIMES. VERY UNSAFE WHEN I AM ALREADY DRIVING. HAPPENS TO MY HEADLIGHTS AND DASH LIGHTS AND INTERIOR ROOF LIGHTING. IT HAS ALSO CAUSED MY LIGHTS TO STAY ON SOMETIMES AND CAUSES MY BATTERY TO DIE. THIS HAS HAPPENED WHILE THE CAR IS IDLE OR DRIVING OR OFF COMPLETELY WHEN THE DOORS ARE OPEN.

Mileage: 62,000

Jul 13, 2018

AT NIGHT HEADLIGHTS AND DASHBOARD GOES OR FLICKERS WHILE DRIVING DOWN THE ROAD. OTHER PEOPLE GOT THE SAME PROBLEM OF IT HAPPENING. WE ALL GET TOLD THAT THEY CAN'T MAKE THE PROBLEM HAPPEN SO THEY CAN'T FIX IT.

Jul 4, 2018

2014 KIA SOUL HEADLAMPS WILL RANDOMLY SHUT OFF AND ON WHILE DRIVING VEHICLE. WHEN DRIVING ON COUNTRY ROADS WITH NO STREET LIGHTING AT NIGHT WE MUST STOP AND PLAY WITH THE LIGHTS TO GET THEM TO FUNCTION PROPERLY. IT IS AT THE POINT WHERE WE CAN'T DRIVE THE VEHICLE SAFELY AT NIGHT TO AVOID ACCIDENTS. THIS HAS BEEN HAPPENING FOR SEVERAL WEEKS NOW EVEN THOUGH I REPORTED IT AS OF 07/02/2018

Mileage: 74,000

Jun 18, 2018

MY HEADLIGHTS GO ON AND OFF AT RANDOM. THEY WILL GO OFF WHILE DRIVING. THEY FLICKER AND THEN GO OFF FOR A FEW SECONDS.

Jun 11, 2018

THE HEADLIGHT SOCKET HAS MELTED AND THIS CAUSES THE VEHICLES HEADLIGHT ON THE DRIVER SIDE TO GO OUT WITHOUT WARNING. THIS HAPPENED ONCE BEFORE A FEW MONTHS AGO AND THEN HAPPENED MOST RECENTLY ON 6/8/2018. WE HAD TO THEN DRIVE TO ANOTHER LOCATION TO GET A BULB WHICH DID GIVE US A HEADLIGHT FOR NOW...BUT IT WILL GO OUT WITHOUT WARNING AGAIN AS IT HAS DONE MANY TIMES. THIS HAPPENS WHILE DRIVING AND IS NOT ONLY UNSAFE BUT COULD CAUSE ME TO GET A TICKET SINCE IT IS ILLEGAL TO DRIVE WITHOUT NON-FUNCTIONING HEADLIGHTS. ONLINE RESEARCH HAS INDICATED THAT MANY PEOPLE WITH THIS PARTICULAR VEHICLE HAVE EXPERIENCED ISSUES.

Mileage: 57,590

Jun 6, 2018

WHILE DRIVING ( IN MOTION) AT NIGHT ON A MAJOR HIGHWAY, USING MY LOW BEAM HEADLIGHTS AND WHEN USING MY LEFT AND RIGHT BLINKER, THE HEADLIGHTS GO OUT. THIS HAS HAPPENED TO ME TWICE NOW AND TO MY SON SEVERAL TIMES. THIS IS VERY DANGEROUS AND WILL HOPEFULLY BE CORRECTED BY KIA.

Mileage: 35,000

May 20, 2018

WHILE DRIVING AT NIGHT MY HEADLIGHTS FLICKER A FEW TIMES THEN COMPLETELY GO OUT. IT'S SCARY! THEY GO BACK ON SHORTLY AFTER BUT I'M AFRAID OF THEM GOING OUT COMPLETELY. I CAN'T BELIEVE THERE IS NO RECALL ON THIS. THERE ARE MANY REPORTS OF THIS ONLINE.

Mileage: 141,000

Apr 27, 2018

THE DRIVER SIDE HEADLIGHT RANDOMLY GOES OFF FOR DAYS AT A TIME THEN COMES BACK ON FOR A COUPLE DAYS THEN OFF AGAIN.

Mileage: 84,000

Apr 13, 2018

WHILE DRIVING OUR 2015 KIA SOUL HOME AT NIGHT ON BACK COUNTRY ROADS, THE LIGHTS STARTED FLASHING. THEN THEY COMPLETELY SHUT OFF. IT CONTINUED TO DO THIS THE WHOLE DRIVE HOME. THIS MADE A VERY UNSAFE DRIVE HOME FOR OUR DAUGHTER. SHE HAD TO PULL OVER AND CALL FOR US TO COME GET HER.

Mileage: 95,000

Apr 8, 2018

I HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLIGHT THREE TIMES IN THE LAST 2 MONTHS. WHEN REPLACING HEADLIGHT I USE GLOVES SO AS NOT TO TOUCH THE GLASS. I RESEARCHED THIS PROBLEM ON THE INTERNET AND NOTICE THAT MANY OWNERS ARE HAVING THE SAME PROBLEM. THERE SHOULD BE A RECALL SINCE THIS IS A DEFINITE SAFETY ISSUE. VEHICLE WAS MOVING WHEN ISSUE OCCURRED.

Mileage: 56,700

Mar 31, 2018

HEADLIGHTS FLICKERED/ WENT OUT WHILE DRIVING AT NIGHT ON INTERSTATE. HAD TO BREAK SUDDENLY, RAINY ,HAD THE WIPERS GOING, RADIO ON, GPS PLUGGED IN TO AUXILIARY PLUG. 7PTURNED THE NOB ON THE STEERING COLUMN ON /OFF, HEADLIGHTS CAME BACK ON. WENT TO THE NEXT EXIT. STOPPED AT TRAFFIC STOPLIGHT, RIGHT BLINKER, FOOT ON BRAKE, TOOK FOOT OFF BRAKE TO MAKE RIGHT TURN, MADE STEERING WHEEL TURNED TO RIGHT, LIGHTS FLICKERED AGAIN. HAPPENED ON 3-23-18 9:30PM . TOOK TO MY MECHANIC TODAY 4-1-18 - TCB AUTO IN DALLAS GA, BATTERY FINE,BULBS FINE, FUSES FINE, 3 WEEKS AGO HAD OIL CHANGE, NEW TIRES. COULD NOT DIAGNOSE IT..ADVISED ME ONLINE MANY REPORTS ,EVEN KIA DOESN'T KNOW HOW TO FIX IT, IFAFTER BULLETIN,NO RECALLS YET...PUT IN THIS REPORT..

Mileage: 70,600

Mar 27, 2018

WHILE DRIVING MY KIA SOUL MY HEADLIGHTS WILL SWITCH COMPLETELY OFF AND IT HAS BECAME VERY DANGEROUS ESPECIALLY WHEN I AM DRIVING ON DARK BACK ROADS. I NOTICE IT HAPPENS WHEN I PUT MY SIGNAL LIGHT ON AND TURN IT SEEMS THAT THIS MAY BE A TRIGGER TO THE MALFUNCTION. I HAVE SEEN THAT OTHER KIA SOUL OWNERS HAVE BEEN EXPERIENCING THIS SAME MALFUNCTION AND I WONDER WHY IT HAS NOT BEEN A RECALL. THE LIGHTS WILL SOMETIMES POP RIGHT BACK ON BUT LAST NIGHT IT BLINKED OUT FOR A MINUTE AND I HAD TO PUT THE HIGH BEAM ON. BUT ALL LAST NIGHT THE HIGH BEEN SEEMED TO NOT WANT TO WORK SO NOW IT IS DANGEROUS TO DRIVE AT NIGHT TIME.

Mileage: 41,000

Mar 13, 2018

I BOUGHT MY 2014 KIA SOUL USED WITH ONE PREVIOUS OWNER. AS I WAS DRIVING HOME ON THE FREEWAY AFTER PURCHASING IT MY LIGHTS BEGAN TO FLICKER. AT TIMES THEY WOULD GO OUT FOR A FEW MOMENTS. I HAD TO PULL OVER AND HAVE MY HUSBAND DRIVE IN FRONT OF ME WITH OUR OTHER VEHICLE IN FEAR THE LIGHTS WOULD GO OUT AND I WOULDN'T BE ABLE TO SEE THE ROAD AHEAD. I COULD OF BEEN IN A SERIOUS CRASH. ALSO CAME HOME TO A DEAD BATTERY ONE DAY BECAUSE MY LIGHTS WHICH WERE OFF WHEN I LEFT THE HOUSE RANDOMLY WERE ON WHEN I GOT HOME THAT NIGHT.

Mileage: 40,000

Jan 24, 2018

RIGHT HEADLAMP BEGAN FLICKERING WHILE DRIVING. IT HAS SINCE FAILED COMPLETELY. BULBS HAVE BEEN CHANGED AND THE ISSUE PERSISTS. DOES NOT MATTER IF VEHICLE IS IN MOTION OR DRIVING. APPROXIMATELY 65000 MILES.

Dec 21, 2017

LOW BEAM HEADLIGHTS FLICKER INTERMITTENTLY AT THE SAME TIME. THIS WILL HAPPEN WHEN THE VEHICLE IS EITHER STATIONARY OR MOVING, ON THE STREET OR HIGHWAY. ROAD CONDITIONS DO NOT SEEM TO BE A FACTOR.I USUALLY DRIVE WITH THE HEADLIGHTS ON DURING THE DAY. VEHICLE DOES NOT HAVE AUTO-HEADLIGHTS. HAVE BEEN TO DEALER THREE TIMES FOR REPAIRS. PROBLEM STILL PERSISTS. I HAVE ENCLOSED COPY OF REPAIR BILLS(OVER $700.00) & A RECALL ARTICLE FROM RECALL MASTERS. (RECALLMASTERS.COM) I REALIZE THAT THE 2014 SOUL IS NOT MENTIONED IN THIS NOTICE BUT, IT HAS ALL THE SAME CHARACTERISTICS.I HAVE NO IDEA WHAT CAUSES THIS TO HAPPEN. THE DEALER & I HAVE BEEN UNABLE TO INDUCE THIS TO HAPPEN. THE DEALER HAS NOT SEEN THIS HAPPEN. THEY CAN ONLY TAKE MY WORD THAT IT DOES.

Mileage: 72,000

Dec 11, 2017

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING, THE HEADLIGHTS STARTED TO FLICKER AND THEN INADVERTENTLY FAILED. THE VEHICLE WAS TAKEN TO LAWRENCE KIA (1225 E 23RD ST, LAWRENCE, KS 66046, (785) 856-8700) WHERE IT WAS DIAGNOSED THAT THE WIRING OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

Oct 18, 2017

ONE THE HEADLIGHTS STARTED OUT AS JUST FLICKERING, IT WOULD TURN OFF FOR 2 SECONDS BUT WILL COME BACK ON AS I'M DRIVING. THEN AFTER ABOUT A WEEK, IT WOULD BE A WHILE AND I HAVE TO TURN MY LIGHTS OFF THEN TURN IT BACK ON TO GET IT TO WORK AGAIN. BUT THESE PAST FEW DAYS, IT WOULD NOT TURN ON AT ALL EVEN AFTER FLIPPING THE SWITCH ON-OFF. I DRIVE HOME LATE FROM NIGHT CLASS AND I'M AFRAID THE OTHER HEADLIGHT IS ON ITS WAY OUT TOO.

Mileage: 68,000

Oct 13, 2017

WHEN DRIVING AT NIGHT THE LEFT DRIVER SIDE HEAD LIGHT TURNS OFF ON IT'S OWN AFTER BEING ON FOR ABOUT 4 MINUTES. THE ONLY WAY TO GET THE LIGHT TO COME BACK ON IT TO TURN THE HEADLIGHT OFF FOR A FEW SECONDS AND THEN TURN THEM BACK ON. THIS IS NOT SAFE AT ALL AND CAN CAUSE AN ACCIDENT.

Mileage: 68,600

Sep 29, 2017

DRIVER SIDE HEADLIGHTS INTERMITTENT WHEN USING R TURN SIGNAL, NOT WORKING 90% OF TIME. PROBLEM STARTED @ 45,000 MILES. DEALER NOTIFIED, COULDN'T REPAIR DUE TO NOT BEING ABLE TO REPLICATE PROBLEM. NOW AT 73,000 MILES, WITH NO OPERABLE DRIVER HEADLIGHT.

Mileage: 45,000

Jul 13, 2017

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLAMPS BEGAN TO FLICKER AND THEN SHUT OFF. THE FAILURE OCCURRED WHENEVER A TURN SIGNAL WAS IN USE. THE CONTACT WOULD HAVE TO SWITCH THE HEADLAMP SWITCH ON AND OFF IN ORDER FOR THE HEADLAMPS TO ILLUMINATE. THE ROCK RIVER FORD DEALER STATED THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,900.

Mileage: 60,900

Jul 12, 2017

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 40 MPH, THE HEADLIGHTS FLICKERED ON AND OFF, SWITCHING FROM HIGH BEAM TO LOW BEAM. WHILE DRIVING 65 MPH, THE HEADLIGHTS SHUT OFF COMPLETELY. THE CONTACT ENGAGED THE HAZARD LIGHTS IN ORDER TO GAIN A SOURCE OF LIGHTING ON THE DARK ROAD. IN ADDITION, THE CONTACT SMELLED A FAINT BURNING ODOR INSIDE THE VEHICLE, WHICH CAME FROM THE HEADLIGHTS. FORT BEND KIA OF ROSENBERG, TEXAS WAS MADE AWARE OF THE FAILURE, BUT DID NOT HAVE ENOUGH TECHNICIANS AVAILABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 124-09-938. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

Jun 13, 2017

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING ON THE FREEWAY, THE VEHICLE'S HEADLAMPS FLICKERED AND FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTFIED AND STATED THAT THERE WAS NO ACTIVE RECALL CAMPAIGN REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

Mileage: 43,000

May 18, 2017

SINCE I'VE OWNED MY 2014 KIA SOUL, I'VE HAD TO DEAL WITH A RECALL FOR THE A PIN (SO MY STEERING WHEEL WON'T STOP WORKING) AND MY A PROBLEM WITH MY AXEL NUT 2/01/2017, WHICH BEGAN SHAKING MY VEHICLE ON HWY 16, ALMOST CAUSING AN ACCIDENT. I HAD THAT FIXED AND JUST HAD A RECALL SERVICE AND REALIZED THIS WAS SOMETHING I ALREADY PAID FOR, WHICH I'VE REQUESTED A REFUND. IN BETWEEN THOSE INSTANCES, I HAD BOTH HEADLIGHTS STOP WORKING, IN THE DARK, WHILE I WAS DRIVING ON A POORLY LIT HWY 302. I HAD THOSE REPLACED AND THE DRIVER SIDE WENT OUT AGAIN, AT NIGHT, WHILE I WAS DRIVING. I WAS TOLD THAT THE HEADLIGHT CONNECTIONS WERE MELTED. I DID SOME RESEARCH AND THIS SEEMS TO BE A COMMON OCCURRENCE. WITH THAT SAID...THIS CAR HAD A POTENTIAL ISSUE WITH ROLLING, STEERING AND VISIBILITY...PROBABLY WOULDN'T HAPPEN ALL AT ONCE BUT YOU NEVER KNOW. REGARDLESS, I'M STARTING TO WONDER HOW SAFE THIS VEHICLE REALLY IS AND WOULD HOPE THAT KIA WOULD BE A RESPONSIBLE COMPANY AND ASSIST WITH HELPING THE CUSTOMER REMEDY THESE CONCERNS. I REALLY AM CONCERNED FOR MY SAFETY AND WILL BE DRIVING ANOTHER VEHICLE MORE REGULARLY. KIA TOLD ME THAT SINCE THERE IS NO OPEN RECALL ON THE HEADLIGHTS THAN THERE IS NOTHING THEY COULD DO. I HOPE THEY UNDERSTAND THAT ALL 3 OF THE AFOREMENTIONED ISSUES ARE SIGNIFICANT BUT FEAR MY CONCERNS FELL ON DEAF EARS. MAYBE AN OFFICIAL REVIEW WITH NHTSA WILL KEEP KIA ACCOUNTABLE TO THEIR ACTIONS OR LACK THERE OF. THANKS FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 70,000

May 9, 2017

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE HEADLIGHTS WERE DIM AND IT WAS DISCOVERED THAT THE DRIVER SIDE HEADLIGHT FAILED. THE CONTACT MENTIONED THAT THE DRIVER SIDE HEADLIGHT WAS REPLACED PREVIOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS PENDING A REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,592.

Mileage: 53,592

Apr 3, 2017

WHEN MAKING A TURN OF CHANGING LANES WHEN TURN SIGNAL IS SET ONCE IT RESETS ALL LIGHTS TURN OFF OR HIGH BEAMS FLASH TURN ON/OFF AND HAVE TO MOVE OR PLAY WITH TURN SIGNAL HANDLE FOR THE LIGHTS TO TURN ONE AGAIN. NOTE WHILE DRIVING ON FREEWAY AND CHANGING LANES AT NIGHT I SET THE TURN SIGNAL TO CHANGE LANES AND WHEN IT RESET ALL LIGHTS TURNED OFF LEAVING ME DRIVING IN THE DARK AND MY FAMILY SAFETY WAS AT HIGH RISK. SOMETHING IS WRONG WITH TURN SIGNAL HANDLE CAUSING A SHORT, NOTE THAT SOME TIMES INSTEAD OF LIGHTS TURNING OFF THE HIGH BEAMS FLASH ON/OFF.

Mileage: 41,000

Feb 28, 2017

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE FAILED TO TURN AND CONTINUED TO GO STRAIGHT DOWN A HILL. THE POWER STEERING WAS INOPERABLE. THE VEHICLE WENT OFF ROAD AND FINALLY STOPPED. THE VEHICLE WAS TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT STATED THAT THE HEADLAMPS WOULD FLICKER SUDDENLY AND THE VEHICLE WOULD STALL BRIEFLY, AND THEN ACCELERATE OR DECELERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE CAUSE OF THE FAILURES WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

Feb 25, 2017

HEADLIGHTS GO ON AN OFF

Mileage: 25,000

Feb 24, 2017

THE LEFT HEADLIGHT WOULD WORK ON AND OFF. I HAD THE DEALER CHECK IT AND THEY REPLACED THE HEADLIGHT ON 12 DEC WITH A SYLVANIA HEADLIGHT BULB I PROVIDED. AFTER A WHILE THE SAME ISSUE HAPPENED AGAIN. ON 13 JAN 17 THEY REPLACED THE HEADLIGHT AGAIN. THIS TIME WITH A KIA BULB.. SAME ISSUE. I HAD MORE ISSUES WITH THE LIGHTS WORKING SOMETIMES AND NOT WORKING. THE LIGHT WENT OUT AGAIN AND I TOOK IT TO THE DEALERSHIP AGAIN AND THIS TIME THEY FOUND A SHORT. THE PROBLEM HAPPENED WHEN THE VEHICLE WAS MOVING AND ALSO WHEN IT WAS STOPPED. SOMETIMES IT WOULD BE WORKING WHEN I PARKED BUT WOULD NOT WORK WHEN I STARTED THE CAR BACK UP AGAIN. IT WAS AMAZING THAT THE DEALERSHIP DIDN'T TROUBLE SHOOT THE ISSUE THE FIRST TIME. THEY SAID THE WARRANTY WAS INVALID AFTER WE CHANGED THE BULB WITH A NON-KIA BULB. THE DEALERSHIP CONFIRMED THE FIRST REPLACEMENT BULB WAS COMPATIBLE WITH THE KIA SOUL.

Mileage: 48,961

Dec 14, 2016

I BOUGHT MY 2014 KIA SOUL WITH 6 MILES ON IT NOV 2013. I HAVE HAD NOTHING BUT PROBLEM AFTER PROBLEM WITH MY HEADLIGHTS TURNING OFF WHEN I USE MY TURN SIGNAL OR AFTER USING MY TURN SIGNAL. I HAVE TAKEN IT TO THE DEALERSHIP TO HAVE THE SAME PROBLEM FIXED. FINALLY BIG RED SPORTS & IMPORTS TOOK A KIA SOUL OFF THEIR CAR LOT (AFTER MY 3RD TRIP THERE & THEY STILL DIDN'T HAVE THE PART) TO PUT A NEW PART IN MY CAR TO FIX THE PROBLEM. I STILL HAD PROBLEMS WITH MY HEAD LIGHTS SO I TOOK MY KIA TO A DIFFERENT DEALERSHIP. NOW MY CAR WON'T GO INTO REVERSE AT TIMES,AND WHILE I'M "TRYING" TO PUT IT IN REVERSE MY AUTOMATIC LOCKS START LOCKING AN UN-LOCKING REALLY FAST. I HAVE TO TURN MY CAR OFF, AND TRY TO START ALL OVER SO IT WILL GO INTO REVERSE. I HAVE ALSO ALREADY HAD TO HAVE THE BATTERY REPLACED. MY WORRY IS MY SAFETY WHEN DRIVING AT NIGHT WITH MY HEAD LIGHTS WANTING TO WORK WHEN THEY FEEL LIKE IT. OR IF I GET STRANDED SOMEWHERE BECAUSE MY CAR WON'T SHIFT GEARS. *TR

Oct 31, 2016

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS OPERATED INTERMITTENTLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Oct 12, 2016

HEAD LIGHTS GO OUT AT NIGHT AND DAYTIME WHEN IN MOTION AT LEAST 5 TIMES AND HAVE STAYED OUT FOR AS LONG AS 20 SECONDS. SWITCH IS IN THE ON POSITION. HAS HAPPENED WHEN IN MOTION, TURNING WITH SIGNAL ON, WHEN SETTING STILL IN TRAFFIC, IN MOTION WHEN TAKEN TO THE DEALER, SITTING STILL IN DEALER SERVICE WRITING AREA. GREEN LIGHT ON DASH DISPLAY SOMETIMES GOES OUT AND SOMETIMES STAYS ON EVEN WHEN THE LIGHTS GO OFF. LIGHTS WERE MALFUNCTIONING THE FIRST TIME I TOOK IT TO THE DEALER--HEAD LIGHTS WERE OFF, PARKING LIGHTS WERE ON AND SWITCH WAS IN THE ON POSITION--THE PROBLEM COULD NOT BE REPRODUCED WHEN CONNECTED TO DIAGNOSTIC EQUIPMENT. DEALER WILL NOT FIX UNTIL PROBLEM IS DETECTED BY DIAGNOSTIC EQUIP. BATTERY HAS ALSO BEEN RUNDOWN WHEN PARKED FOR AS SHORT A PERIOD AS 3 1/2 DAYS WHEN NOTHING HAS BEEN LEFT PLUGGED IN.

Mileage: 30,000

Aug 22, 2016

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,587.

Mileage: 8,587

Jun 15, 2016

WHEN DRIVING WITH THE HEADLIGHTS ON THEY WILL RANDOMLY TURN OFF FOR A BIT THEN TURN ON AGAIN, BUT SOMETIMES THIS REQUIRES TRYING TO TURN THE HEADLIGHTS OFF THEN ON AGAIN. VERY DANGEROUS WHEN TRYING TO DRIVE AT NIGHT. BROUGHT VEHICLE TO DEALERSHIP WHERE A CHECK WAS RUN ON IT, THEY WERE UNABLE TO FIND THE PROBLEM. I AM UNABLE TO DRIVE AT NIGHT UNTIL THE PROBLEM CAN BE DISCOVERED.

Mileage: 38,850

Jan 5, 2016

HEADLIGHT WAS INTERMITTENTLY GOING ON AND OFF. WOULD WORK FOR THE FIRST SEVERAL MINUTES AFTER TURNING IT ON FOR THE FIRST TIME IN A DAY, BUT SEEMED TO GO OUT AFTER IT WAS WARMED UP. WENT TO CHANGE THE BULB AND DISCOVERED THAT THE PLUG THAT THE HEADLIGHT BULB PLUGGED IN TO WAS PARTIALLY MELTED AND BROWN, AS IF IT HAD OVERHEATED OR CAUGHT ON FIRE BRIEFLY. DEALERSHIP REPLACED THE HEADLIGHT ASSEMBLY UNDER WARRANTY. NOTES FROM DEALERSHIP BELOW: COMPLAINT C/S PASS HEADLIGHT IS OUT AND THE OUTLET IS BURT CHECK AND ADVISE CAUSE FOUND INTERNAL CONNECTOR TO BULB BURNT/MELTED. HAS ORIGINAL HEADLIGHT BULB. INSPECTED FOR BROKEN WIRES- FOUND NONE CORRECTION JCO HEADLIGHT ASSY, UNDER WARRANTY

Mileage: 40,000

May 4, 2014

I HAD AN EMERGENCY AND TRIED AT NIGHT TO UNLOCK ELECTRIC DOORS FOR MY PASSENGERS AND I. UPON ATTEMPTING TO MANAGE THE EMERGENCY AND UNLOCK THE DOOR FOR MY PASSENGERS TO EXIT THE VEHICLE, I WAS GREATLY DELAYED BECAUSE THE "UNLOCK LIGHT IS NON FUNCTIONING" AND CAN'T BE SEEN IN THE DARK. THIS IS A SAFETY PROBLEM & I BELIEVE IT WARRANTS A RECALL BECAUSE THE DEALER REFUSES TO ACKNOWLEDGE IT AS A PROBLEM THAT NEEDS CORRECTING. THANKS GOD THERE WAS NO FIRE! PLEASE ADVISE AND ASSIST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 6