2014 KIA SOUL Power Train Problems

55 complaints about Power Train

55
Complaints
1
Crashes
4
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Power Train Complaints (55)

Jan 8, 2026

Summary of Safety Defect: While my 16 year old daughter was driving our 2014 Kia Soul in December 2025, the car suddenly lost power in traffic and would not go over 20 mph; the check engine light came on and the vehicle entered limp mode. The sudden drop in power created a high anxiety, hazardous situation for my daughter, who had only had her license for a week, during rush hour traffic. The vehicle was unsafe to operate and had to be towed. Details of the Incident: Diagnostic trouble code P1326 (Knock Sensor Detection System) was confirmed by the Kia dealership. P1326 is part of Kia’s known engine defect population and is tied to safety related engine failures. The dealership documented oil consumption, oil fouled spark plugs, and compression readings below Kia’s minimum specification on all cylinders. The dealership concluded in writing that engine replacement is required. Despite this, Kia denied warranty coverage based solely on a bearing clearance test, without completing the full diagnostic process required under the KSDS settlement. The vehicle remains unsafe and inoperable. Why This Is a Safety Issue: The sudden loss of power and inability to accelerate above ~20 mph created a dangerous situation for my daughter and surrounding traffic. This is a known defect pattern in Kia vehicles covered under the KSDS program. The failure occurred without warning and could have resulted in a collision. Requested Action: I am reporting this because Kia has not responded to my two complaints nor properly addressed a safety related engine defect that is already part of a national settlement. The incomplete diagnostic process and denial of coverage leave the vehicle unsafe and unusable. I request that NHTSA review this incident as part of the ongoing safety concerns involving Kia GDI engines and P1326 related failures.

Oct 15, 2025

In June 2024, my 2014 Kia Soul (VIN: [XXX] ) experienced a sudden engine failure without warning. I was driving on a busy road when the engine began sputtering and quickly stalled. The vehicle became inoperable and had to be towed. I had it inspected at a Kia dealership, who diagnosed the issue as complete engine failure but have not provided me with a full diagnostic report despite multiple requests. This type of failure is consistent with the known defects in the Theta II engine that have triggered recalls and extended warranties in similar Kia models. Although Kia has denied coverage for my vehicle, I believe this is a related safety issue. The vehicle stalled unexpectedly, creating a hazardous condition on the road. I was traveling with my toddler in the back seat and felt our safety was at risk. I am submitting this complaint because I believe this failure is not an isolated incident and should be investigated. Kia has refused to acknowledge a defect, but the symptoms match those in previous recalls for other Soul and Forte models with similar engines. I have also attached documentation showing service history and repair costs, and I am happy to make the vehicle available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 27, 2025

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: My 2014 Kia Soul "threw a rod" (as confirmed by a Kia dealer in Jan 2025) at only 115,773 miles after years of regular (every 3-5K miles) maintenance. I bought the car used in 2017 and have documentation to show the maintenance for the subsequent years. The particular motor at issue is known by mechanics to have problems (according to my own mechanic and at least two others with whom I have communicated, as well as on-line research). However, there is no active recall on it, and the car is "out of warranty." As of the date of this complaint, the car currently is available for inspection upon request. Q: How was your safety or the safety of others put at risk? A: It is my understanding that throwing a rod is a catastrophic engine failure and can result in loss of control of the vehicle, potentially leading to accidents, as the engine may seize or lose power abruptly. Furthermore, the broken rod can cause the engine to explode, leak oil, or punch a hole in the engine block, posing a risk of fire or further damage. I am lucky that I noted a reduction in engine power and my engine light and took it in for assessment before anything worse occurred. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: I brought my vehicle into a dealer in January 2025, where they diagnosed the problem. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Yes. The engine light came on and I had it checked by my mechanic and the dealer.

Oct 21, 2024

My 2014 Kia Soul ! has had 2 codes, P1326 which is related to a Knock Sensor Detection System (KSDS) which has ties to a known Rod Bearing issue. And a P0420 code related to the Catalytic converter. There was a lawsuit which led to a Recall issued for this vehicle, however, it appears only for 1.6L engine. Mine is 2.0. Just basic online searches have discovered an overwhelming amount of other owners of 2.0 also getting the same issues with there's as well.

Jul 22, 2024

My vehicles KSDS sensor was updated per recall. 2 months later the catalytic converter, PCV valve, and spark plugs needed replaced. After replacing and paying out of pocket in 01/2024, the check engine light began coming on as well as oil light. Vehicle began losing power and going into limp mode. Was taken to KIA and knock sensor was replaced 06/15/2024. Less than 3 weeks later the check engine light was on again, loss of power and check engine began flashing. Towed to Kia again to be told that I have to replace the engine out of pocket. This is a huge safety concern, considering the loss of power and all issues with Kia soul for any recalls or warranties have been the same issues with my vehicle. Vehicle had roughly 96k miles at first knock sensor replacement and approximately 104k at final issue.

Apr 15, 2024

The engine is consuming motor oil in excess after conducting oil changes. If it goes unaddressed after oil changes, it causes the pins in the engine to not operate properly. This results in a check engine light requiring the owners to get another oil change prior to actually needing one. Kia motors is aware of this issue; however are only willing to replace the engine if it fails due to pins and not the excessive oil consumption if your mileage is over the 10 year/100,000 miles. Both issues are interrelated and the engine needs to be replaced regardless!

Jan 4, 2024

Oil consumption and catalytic converter clogging. My car burns through 5 liters of oil about every 1,000 miles. I've already had the catalytic converter replaced and my mechanic said it's from excessive oil leaking, and the only alternative to fix it is to replace the engine.

Jun 1, 2023

Three repeat incidents, a few months apart, introduced same hazard to passengers and others: End of year 2022 (date not remembered): Car was stopped at stop sign at T-intersection to enter busy roadway. Break depressed. Engine RPMS started high revving, and unexpected forward motion of car lurched into busy intersection - almost collision. April 2023 (two incidents in same month): 1. Car was at lighted intersection on state highway. Break depressed. Engine RPMS started high revving (loudly noticed). Was familiar with condition so heavily leaned on break while RPMs continued to climb. When intersection light turned green, break released, and car lunched forward. 2. Car traveling in heavy stop-and-go city traffic in downtown urban area. Break was momentarily depressed and held. Again, engine RPMs regain to REV loudly. Pressed down on break harder and harder and could not control forward motion of car - almost bumped into car ahead of us. So, next put car in neutral and then in park then back in drive. Revving condition stopped. Made appointment with Kia dealership 6/1/23 to address, but I think this might be a recall condition to report.

Apr 27, 2023

Catalytic Converter malfunction and it was check by my mechanic at Hillebrand Automotive. It causes my 2014 Kia Soul to stop running in the middle of the highway. There were no warning lights, massages or any other symptoms of the problem prior to the failure. This happened 3 months ago. On January 21, 2023. It's still down because i can't afford to have it fix.

Apr 3, 2023 Fire

check engine light came on the evening of 3/08/2023. Auto zone said it was a knock sensor code and was listed as a recall. Next morning while driving on highway to ft Wayne Kia dealership my car engine lost rpm while driving at 65 mph on i-69 chapel exit in ft Wayne indiana. The car engine compartment almost immediately ignited into flames with an explosion. Driver barely got out before fire was in the dash. The front interior dash and front seat areas were caught on fire. Shrapnel blown from car started a grass fire as well. The fire department arrived to get both fires under control. My car was still under warranty at 108 months and 89,000 miles. Never had any problem with my Soul until that next day after light came on. I was not notified of the recalls except only recently received an airbag recall on 3/30/2023. I have contacted Kia to file a claim with them.

Mar 6, 2023

The contact owns a 2014 Kia Soul. The contact stated while driving 30-40 MPH and depressing the brake pedal, the vehicle accelerated unintendedly. The contact immediately shifted into neutral (N). There was no warning light illuminated. The contact then shifted into drive (D) and the vehicle responded as needed. The contact stated that the failure had been reoccurring intermittently. The vehicle was taken to the dealer several times. The dealer diagnosed that no issues were found; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

Mileage: 41,000

Feb 11, 2023

Error code p1326 kia soul 2014

Jan 30, 2023 Fire

Friday January 20th, 2023 while on the freeway my 2014 Kia Soul with less than 75,000 miles spontaneously caught on fire. While merging over to the side of the road the breaks and throttle were inoperable. I was very fortunate that I did not suffer any injuries though it was a very close call. My safety was put at risk as I was unable to maneuver the car over to the side of the road while maintaining the flow of traffic due to the accelerator failure. Once near the shoulder of the road I was unable to stop the car due to the breaks failure which increased the amount of time I was exposed to the burning car and smoke. The problem has not been reproduced or inspected by the dealer, police, and insurance. There were no warning light before or after the fire was identified. The car was professionally maintained and was in great condition prior to this event.

Apr 19, 2022

Vehicle's engine failed months after a recall was performed on it in October 2021 to "protect the engine from damage" while failing to reason why this was necessary. Upon my vehicle breaking down on April 1st, 2022, I had it taken to a repair shop that performed about $2,000 worth of work on the vehicle, not knowing that KIA had a known defect for code P1326 which was that the engine was defective and not that it was just a misfire as it is coded. My engine is similar to those of vehicles involved in class-actions and other NTHSA complaints around the same model year, THETA II engine, with similar problems with oil consumption issues and it failed at 99,800 miles. When I asked dealerships about the oil consumption earlier on in ownership, I was told it was when the oil was low, but not low enough to trigger a warning lamp. This is the same noise heard now when the engine runs. An increasing "ticking" as the engine increases in speed. The vehicle is available for inspection at KIA of Schaumburg who also advised me of the defects of this engine when they were able to receive it. Our safety was put at risk by the engine suddenly dropping speed abruptly without warning on busy roads and by inadequately warning of a defective engine. The problem has been reproduced successfully by both a KIA dealership and an independent shop, AAA of Skokie. It has been inspected by the manufacturer's representative. The warning lamps first appeared right after the vehicle lost power and went into "protection mode" and sharply dropped speed along a busy corridor. The vehicle failed a second time a day after receiving it from AAA Car Care Skokie from their initial work when turning onto a busy roadway, almost leading to a collision, with nowhere to immediately pull over. The vehicle's computer failed to immediately identify the misfiring until three separate turnovers and trips occurred.

Jan 6, 2022

I had the Knock sensor recall updated on my car last year. This installation was faulty so Kia had to create a software for my car for the knock sensor. Recently, my car has starting losing momentum when trying to drive and it's slow to shift almost like it's stuck in safe mode which is what happened after the kds was put in place. I believe the software or the sensor may be malfunctioning. This is affecting my gas mileage and possibly harming my transmission. This could possibly cause me to be in an accident with severe injuries or death.

Nov 12, 2021

The contact owns a 2014 Kia Soul. The contact stated that while his wife was at a stop light, the vehicle shuddered and stalled. The power train warning light was illuminated. Additionally, while driving the vehicle was shuddering. The vehicle was taken to an independent mechanic who informed the contact that the vehicle was misfiring and that the oxygen sensor needed to be replaced. The vehicle was towed to local dealer and was diagnosed with loss of pressure on cylinder #3. The PSI pressure was five. There was an indication of the vehicle leaking and burning engine oil. The manufacturer was notified and informed the contact that the failure was not related to NHTSA Campaign Number: 20V750000 (Engine) however, no further assistance was provided. The approximate failure mileage was 164,000.

Mileage: 164,000

Jul 23, 2021

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 30 mph, the accelerator pedal was depressed however, the vehicle failed to exceed 40 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and told the contact that the Vin was not under recall. The failure mileage was approximately 125,000.

Mileage: 125,000

May 14, 2021

MY ENGINE SHAKES REALLY BAD WHILE SITTING IDLING AND I CAN HEAR A LOUD HUMING NOISE WHILE DRIVING. I CAN ALSO SMELL GAS FROM TIME TO TIME. MY OIL WAS JUST CHANGED LESS THAN THREE WEEKS AGO AND IT IS ALREADY DIRTY, GRITTY AND DARK.

Mileage: 84,000

Feb 17, 2021

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE AND OIL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR DETECTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V608000 (STEERING) AND 20V750000 (ENGINE). THE VEHICLE WAS TOWED TO TROPHY KIA DOWNTOWN LOS ANGELES (1945 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 342-0802). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE SYSTEM WAS DOWN. THE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

Jan 12, 2021

I WAS APPROXIMATELY DRIVING 65 MPH WHEN SUDDENLY THE MOTOR DEVELOPED A TICKING NOISE. THEN SUDDENLY TURNED INTO A KNOCKING/CLATTERING NOISE. MY OIL LIGHT ILLUMINATED AS WELL AS MY ENGINE LIGHT. I THEN PROCEEDED DOWN THE HIGH WAY TO THE NEXT EXIT TO PULL OFF AND CHECK MY OIL. BEFORE I MADE IT TO MY EXIT. THE MOTOR HAD LOSS OF POWER. WHEN I'D TRY TO ACCELERATE, IT WOULD BOG DOWN. RIGHT AS I WAS ABOUT TO TAKE A TURN ONTO MY EXIT THE MOTOR STOPPED AND DIED SO I COASTED AS FAR AS A COULD AND HAD TO PUSH IT OUT OF THE ROAD. WHEN I EXAMINED MY OIL IT WAS METALLIC. MY VEHICLE ONLY HAS 80,000 MILES ON IT. WITH ABOUT 1500 MILES ON MY OIL CHANGE.(5-20W FULL SYNTHETIC).

Mileage: 80,000

Dec 10, 2020

MY VEHICLE HAS BEEN HAVING ISSUES WITH SHIFTING INTO GEARS- IVE HAD THE VEHICLE CHECKED AND THE SYSTEM KEEPS TELLING ME THAT THE SPARK PLUGS/IGNITION COILS ARE BAD - IVE REPLACED THEM MULTIPLE TIMES AND IT KEEPS GIVING ME THE SAME RESPONSE. EVEN WHEN I REPLACE THAT PART, THE VEHICLE KEEPS DOING THE SAME THING. THE VEHICLE KEEPS IDLING VERY HARD. THE VEHICLE SPUTTERS WHEN TRYING TO SHIFT AND THE ENTIRE VEHICLE SHIMMIES.

Mileage: 90,000

Dec 7, 2020

I WAS DRIVING ON INTERSTATE 75 NORTH IN MARIETTA, GA WHEN MY VEHICLE SUDDENLY LOST POWER IN FRONT OF AN 18 WHEELER. I WAS ABLE TO NAVIGATE OFF THE NEXT EXIT. THERE WERE NO WARNING LIGHTS LIT ON MY DASH AND THERE HAD NOT BEEN ANY LIT PRIOR TO THIS INCIDENT. JUNE 2020 MY CATALYTIC CONVERTER WAS REPLACED UNDER RECALL #SC176. ALL OF THE SYMPTOMS POINT TOWARDS ENGINE DAMAGE THAT OCCURRED PRIOR TO THE RECALL REPAIR.

Mileage: 103,000

Dec 6, 2020

NOVEMBER 25TH ON MY WAY TO WORK I STARTED HEARING A RATTLE WHILE DRIVING ON HWY 30. ABOUT A MILE FROM MY HOUSE. THE NOISE DIDN'T SEAM TO BE PRESENT WHILE RPM WAS UNDER 3,000RPM SO I DECIDED TO BE CAUTIOUS OF RPM AND NOT PUSH MY CAR TOO MUCH THAT MORNING. AS I PULLED INTO THE PARKING LOT THE ENGINE STOPPED, AND THE OIL LIGHT FLICKERED. I STARTED THE CAR AND PARKED IT. AFTER WORK THE CAR STARTED FINE BUT AS I PULLED INTO THE ROAD I HEARD THE RATTLE AGAIN SO I WENT TO THE NEAREST PLACE I COULD TO BUY OIL. BEFORE CHECKING I PURCHASED A QUART AND FOUND OUT I HAD ENOUGH OIL IN THE CAR. THE RATTLE WAS STILL PRESENT SO I PURCHASED OIL, FILTER AND DECIDED NO HARM WOULD COME FROM REFRESHING THE OIL IN THE CAR. I KEPT MY RPM UNDER 3,000 ON MY WAY HOME AND EXPERIENCED SOME SUDDEN SPEED SHIFTS WHILE USING CRUISE CONTROL, BUT KEPT A SLOW AND STEADY PACE. AT THE TOP OF A HILL NEAR MY HOME THE ENGINE MADE SOME LOUDER NOISES AND STOPPED THAT IS THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON. I BUMPED THE CAR INTO NEUTRAL AND COSTED INTO MY DRIVEWAY. I LATER TOWED MY CAR TO IT'S PARKING SPOT, NOT WANTING TO MAKE A POTENTIAL ISSUES WORSE. AFTER CONSULTING WITH A MECHANIC, HE. SUGGESTED AN OIL CHANGE MAY BE THE FIRST ACTION TO FIX THE ISSUES. I CHANGED THE OIL IN PLACE AND RECORDED MY ATTEMPTS TO START THE VEHICLE AFTER. MECHANIC CONSULTANT SAID THE FIRST ATTEMPT AFTER OIL CHANGE SOUNDED LIKE A KNOCK THAT HE DID NOT THINK WOULD BE A LONG TERM ISSUE. BUT THE SECOND ATTEMPT STARTED INTO A LOWER ROD KNOCK AND ADVISED TO NOT ATTEMPT TO START THE CAR AGAIN UNTIL IT'S IN A SHOP WITH PROPER DIAGNOSTIC EQUIPMENT.

Mileage: 67,500

Nov 22, 2020 Fire

I'VE TAKEN MY CAR TO THE DEALERSHIP A COUPLE TIMES AND I WOULD LIKE TO SEE IF THE CAR CAN BE FIXED BACK TO THE WAY THE CAR ORIGINAL WAS IN PERFECT CONDITION BESIDES NORMAL WEAR AND TEAR. I AM CAPABLE OF FIXING MY CAR IF IT'S MY FAULT BUT I WOULD REALLY LIKE TO HAVE A SECOND HAND SPECIALIST ASSIST IN THIS MATTER.

Mileage: 115,000

Oct 22, 2020

IN JULY 2020 I WAS HELPING THE NATIONAL GUARD IN THE COVID-19 RESPONSE AND ON MY WAY TO THE UNIT, I DROVE FOR ABOUT 3 MINUTES ON THE HIGHWAY AND THEN MY CAR STALLED. I WAS GOING 63 MPH AND THEN 40 MPH. I HAD TO PULL OVER AND WAS A LITTLE STUNNED AS IT WAS VERY DANGEROUS TO DO SO. I EVENTUALLY WAS ABLE TO PULL OVER SAFELY. I TOWED MY CAR TO FIRESTONE AND THEY SAID THE EXHAUST MANIFOLD HAD TO BE CHANGED. I PAID OVER $800 FOR THIS. ON SEPTEMBER 7, 2020, MY CAR STALLED AGAIN. I WAS DRIVING ON THE MASSPIKE ON CRUISE CONTROL AT 65 MPH AND WHEN TRIED TO INCREASE MY SPEED TO SWITCH LANES, THE CAR DID NOT ACCELERATE. I THEN, LET GO OF THE PEDAL AND TRIED TO PRESS IT AGAIN, EXCEPT THIS TIME, MY CAR ACCELERATED BUT THE CAR WAS SHAKING. MY ENGINE LIGHT WAS BLINKING AND THEN WHEN I GOT TO A POINT TO STOP, MY CAR SHUT OFF ON ME. IN BOTH SCENARIOS, I GOT MY OIL CHANGED RIGHT BEFORE THE ISSUES. IN JULY I DID THE OIL CHANGE AND THREE DAYS LATER MY CAR STALLED. IN AUGUST I GOT MY OIL CHANGED AND MY CAR STALLED TWO WEEKS LATER ON SEPT. 7TH. NOW MY ENTIRE ENGINE HAS TO BE REPLACED AND THAT COSTS OVER $8000! THIS IS RIDICULOUS AND I WILL NEVER BUY A KIA AGAIN. THEY WONT EVEN TELL ME HOW IT HAPPENED BECAUSE THEY DON'T KNOW HOW IT HAPPENED. SO THE CAUSE IS UNKNOWN. I CANNOT BELIEVE THIS HAPPENED. I BOUGHT THE CAR USED IN 2018 AT 35,000 MILES AND NOW IT IS AT 125,000 MILES. IT LOOKS LIKE THE ONLY OPTION IS TO FORK OUT $8,000 OR TO THROW OUT THE CAR! KIA WILL NOT COVER ANYTHING WRONG WITH IT AND THEY SAY IT HAS NOTHING TO DO WITH THE RECALL BUT THE SYMPTOMS OF THE CAR ARE AN EXACT REPLICA OF WHAT IS HAPPENING WITH THE RECALL. MAYBE THEY JUST DO NOT WANT TO ADMIT THAT THE ENGINES ARE DEFECTIVE. I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS AND NOTHING GOOD HAPPENS. KIA, YOU SHOULD BE ASHAMED OF YOURSELVES FOR ALLOWING THIS TO GO ON FOR SO LONG.

Mileage: 125,000

May 14, 2020

MAY 13, 2020 RECURRING ISSUES WITH THE CHECK ENGINE LIGHT. ERROR CODE PO5OA REPROGRAM POWERTRAIN CONTROL. COLD START IDLE AIR CONTROL SYSTEM. OUTSIDE TEMP WAS 67F LIGHT WENT ON WHILE CAR WAS IN FLIGHT ON A HIGHWAY. CAR IDLES ROUGHLY WHEN THE LIGHT GOES ON. *TR

Mileage: 48,010

Apr 13, 2020

MY KIA SOUL IS BURNING OIL EVERY 1,000 EXCESSIVELY. KIA SAYS IT ISN'T BURNING THAT MUCH. MY DEALER THINKS IT IS. MY CAR HAD THE OIL LIGHT COME ON IN DECEMBER. RECEIVED AN OIL CHANGE. FEBRUARY COMES TO START MY CONSUMPTION TESTS. MY DIPSTICK READS LOW LEVEL. I STARTED 3 TESTS AND THEY ALL 3 CAME UP WITH DIFFERENT READINGS BUT BURNING OIL AT A RAPID RATE.I DID TESTING EACH 1,000 MILES. THE 2ND TEST MY CAR BURNT A QUART. I DO THINK MY CAR IS BURNING AT A RAPID RATE. IT IS A 2014 KIA SOUL WITH 94,000 MILES. I BOUGHT BRAND NEW, ONLY OWNER IS ME FROM MY DEALERSHIP.

Mileage: 89,000

Mar 5, 2020

ERROR CODE PO5OA CAR WAS TAKEN IN FOR 3RD TIME AND THIS WAS THE ACTUAL RESPONSE FROM KIA ENGINEERS BOTTOM LINE THEY SOLD ME AN UNFIXABLE CAR ADVICE 1: IT IS RECOMMENDED TO CLEAN THROTTLE BODY, UPGRADE PCM GROUNDS, AND PREFORM CAP DISCHARGE, HOWEVER, UNFORTUNATELY DTC PO5OA IS BEING RESEARCHED AND WE DO NOT HAVE A RESOLUTION AVAILABLE AT THIS TIME, THERE IS NOT ETA. PLEASE RESET THE ENGINE ADAPTIVE VALUES AND RETURN THE VEHICLE BACK TO THE CUSTOMER.

Mileage: 47,401

Mar 1, 2020

3RD TIME CHECK ENGINE LIGHT WENT ON IN LAST SEVERAL MONTHS. ERROR CODE PO5OA CAR TAKEN TO DEALER FOR REPAIR LAST 2 TIMES MOST LIKELY REPAIR IS REPROGRAM PCM LAST TIME AT DEALER I WAS TOLD THE CODE WAS NOT ACKNOWLEDGED BY KIA AND HAVE SEEN NUMEROUS REPORTS OF THE SAME REPLY WITH OTHERS ONLINE. SINCE THE CHECK ENGINE LIGHT CAN BE AN INDICATOR OF SOME SERIOUS ISSUES I DO NOT UNDERSTAND WHY IT SEEMS TO BE A NON ISSUE WITH THE COMPANY ABOUT FIXING THE CAR COMPUTER ERROR. 1)CAR WAS STATIONARY WHEN STARTING CHECK ENGINE LIGHT STAYED ON ON 10/18/19 DRIVING TO DEALER THE LIGHT WENT OFF. DEALER INDICATED COMPLETED ECU LOGIC IMPROVEMENT AND HAD PO5OA TSB FOR THIS CODE. 26/DEC/19 COLD START ENGINE LIGHT ON DEALER PREFORMED DIAGNOSTIC TESTING FOUND HISTORY CODE AND PERFORMED HARD RESET AND REST ADAPTIVE VALUES. 1/MAR/20 WHILE DRIVING CHECK ENGINE LIGHT WENT ON. WENT TO AUTOZONE AND HAVE CODE PO5OA AGAIN.

Mileage: 47,400

Jan 22, 2020

CAR IS GOING THROUGH ALL OF ITS OIL. GOES THROUGH APPROXIMATELY 1QT EVERY 1,500 MILES. WHEN I FIRST CAME ACROSS THIS PROBLEM THE CAR WAS MAKING A LOUD KNOCKING SOUND, TOOK IT TO THE DEALER AND THERE WAS APPROX 1 QUART OF OIL IN THE CAR. I ONLY DROVE ABOUT 3,000 MILES SINCE THE LAST FULL SYNTHETIC OIL CHANGE. THE DEALERSHIP IS TELLING ME THIS ISN'T EXCESSIVE AND IT IS COMPLETELY NORMAL. I CAN ONLY DRIVE 1,500 MILES UNTIL THE OIL IS NO LONGER SHOWING ON THE DIP STICK. CURRENTLY STILL WORKING WITH THE DEALERSHIP TO PROVE THERE IS A PROBLEM WITH THESE ENGINES. I GOT A OIL CHANGE APPROX 250 MILES AGO AND HAVE TO DRIVE 1,000 TOTAL AND THEY WILL EXAMINE THE CAR AGAIN.

Mileage: 78,000

Jan 17, 2020

CHECK ENGINE LIGHT KEEPS COMING ON CODE IS PO50A COLD START IDLE AIR CONTROL SYSTEM PERFORMANCE THIS HAD BEEN GOING ON SENSE OCT

Mileage: 74,800

Dec 13, 2019

BEEN GETTING REGULAR OIL CHANGES ON TRACK. AND ON TIME. LAST 2 OIL CHANGES I BEEN NOTICING OIL LEVELS DROPPING LOW AFTER 1000 TO 1500 MILES DRIVEN. NO LEAKS NO BURNING SMELL. ENGINE WOULD BE BURNING THE OIL. TWICE KIA NEVER NOTICED ANYTHING WRONG. NOW DRIVING DOWN HIGHWAY ENGINE LIGHT CAME ON. HEARD KLACKING AOUND AND SLOWED DOWN. CAR LOST ACCELERATION FOR 5 MINUTES. AFTER PULLING OUT THE HIGHWAY IT STARTED SPUTTERING ACTING LIKE IT WAS GOING TO STALL OUT LIKE IT HAD LOW OIL. AGAIN IT WAS LOW. ADDED OIL. THIS WAS AFTER 800 MILES DRIVING. STILL NO LEAKS. TOWED IT TO KIA GARDEN GROVE CALIFORNIA. THEY SAID I NEEDED NEW ENGINE. OIL FILTER HAD METAL SHAVINGS SAID IT SOULD BE ALREADY IN ENGINE. QUOTED ME 12K. CAR IS 2014 AND HAS 115K MILES. IT'S WORTH 6K. LOOKING AT EVERYONE'S ELSE CO PLAINED YOU CAN CLEARLY SEE AN OIL ENGINE PROBLEM THAT MIGHT PRODUCE FIRES OR ENGINE BREAKING. POSSIBLE LUBRICATION ISSUE AROUND 75K MILES AND ON. THERE SHOULD BE A RECALL ON THE ENGINE

Mileage: 115,000

Nov 22, 2019

MY 2014 KIA SOUL EXCLAIM WOULD NOT SHIFT GEARS CAUSING DECELERATION. I TOOK MY CAR TO KARP KIA WHERE I PURCHASED IT. IT TOOK KARP KIA 1 WEEK TO REPLACE THE CATALYTIC CONVERTER. 3 WEEKS LATER I BROUGHT MY CAR BACK TO THE DEALER BECAUSE OIL WAS NOT STAYING IN THE CAR BUT LEAKING ONTO THE ENGINE. KARP KIA WILL NOT HONOR MY WARRANTY NOR MY EXTENDED WARRANTY BECAUSE I CAN'T GET ALL OF MY MAINTENANCE RECORDS DESPITE THE ENGINE RECALL. I BOUGHT THE CAR IN 2017 AND THE CAR HAS LESS THAN 60000 MILES AND NEEDS A NEW ENGINE. I AM LEGALLY DISABLED AND TRYING TO FIND A WAY TO MAKE THEM HONOR THE RECALL/WARRANTY THAT THEY WANT ME TO PAY FOR BECAUSE I DON'T HAVE ALL OF MY OIL CHANGE RECEIPTS. PLEASE HELP ME.

Mileage: 59,000

Oct 17, 2019

MY KIA SOUL IS HAVING IDENTICAL ISSUES TO NHTSA CAMPAIGN NUMBER 19V120000WHICH LED TO RECALL SC176 BY KIA WHICH ONLY COVERED THE 1.6L MODELS, NOT THE 2.0L WHICH IS THE VEHICLE I DRIVE. I EXPERIENCED A LOSS OF POWER AND LOUD KNOCKING TYPE SOUND WHILE DRIVING. I WAS TRAVELING APPROXIMATELY 30-35 M/H ON A CITY STREET. I DID NOT NOTICE A CHECK ENGINE OR OIL LIGHT DURING THIS EVENT. I CHECKED MY OIL LEVEL AND I HAD NO OIL SHOWING ON THE DIP STICK. I FILLED THE OIL RESERVOIR WITH THE CORRECT OIL TYPE AND DROVE HOME LESS THAN A MILE. THE VEHICLE WOULD NOT ACCELERATE AS NORMAL. NO SMOKE WAS NOTICED COMING FROM THE ENGINE. I CONTACTED KIA CUSTOMER SERVICE AND WAS GIVEN A CASE NUMBER (13392784), AND DIRECTED TO BRING THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTICS CHECK. A SIMILAR INCIDENT OCCURRED ONE OTHER TIME WHERE THE ENGINE AGAIN BURNED ALL OF THE OIL, WITH NO SIGNS OF A LEAK ON WITH THE ENGINE OF THE GROUND WHERE THE CAR IS PARKED. THE OIL HAS BEEN MONITORED REGULARLY SINCE THIS FIRST INCIDENT. THE OIL HAS BEEN CHANGED ON SEVERAL OCCASIONS AND NO OIL LEAKS HAS BEEN NOTICED. FROM MY RESEARCH INTO THIS ISSUE THESE SYMPTOMS LINE UP WITH WHAT THE AFFECTED VEHICLES EXPERIENCED BEFORE THEY WERE RECALLED. THE LOSS OF POWER, ENGINE NOISE AND SHIFTING DIFFICULTIES FIRST OCCURRED ON OCTOBER 13, 2019. I ASKING THIS CASE BE LOOKED INTO AND SEE IF THE SCOPE OF THE RECALL DID NOT COVER ALL VEHICLES POTENTIALLY AT RISK. THE MILAGE IS APPROXIMATELY 74,000 MILES.

Mileage: 1

Oct 11, 2019

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE, STALLED, AND A BURNING ODOR WAS NOTICED FROM THE ENGINE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE BRAKES WERE REPLACED, BUT THE FAILURES CONTINUED AND EVENTUALLY THE ENGINE WOULD NO LONGER START. THE CAUSE OF THE ENGINE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 13377834. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.

Mileage: 20,000

Sep 23, 2019

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 30 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT SPOKE WITH KIA STORE CLARKSVILLE (826 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, 866-545-2429), BUT THEY DID NOT ASSIST SINCE THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT DID NOT PURCHASE AN EXTENDED WARRANTY. THE CONTACT TRIED MULTIPLE TIMES TO CONTACT THE KIA CORPORATE OFFICE, BUT WAS UNABLE TO REACH A REPRESENTATIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

Sep 6, 2019

I AM WRITING IN REGARDS TO A PREVIOUS COMPLAINT I FILED EARLIER. I WAS NEVER NOTIFIED BY THE KIA COMPANY ABOUT A RECENT RECALL ON 2014 KIA SOUL HATCHBACKS. THE RECALL FOR FAULTY CATALYTIC CONVERTERS WHICH CAN LEAD TO ENGINE DAMAGE IS WHAT IS STATED UNDER THE ADVISORY. WHEN MY KIA SOUL WAS LOOKED AT BY A LOCAL KIA DEALERSHIP IT WAS FOUND THAT THE ENGINE NEEDED TO BE REPLACED. THE REPAIRS FELL UNDER THE RECALL AT NO COST TO ME. I'M RELIEVED IT'S BEING TAKEN CARE OF, BUT DISAPPOINTED WITH KIA'S CUSTOMERS SERVICE. MY CONCERNS ARE ABOUT SAFETY. KIA NEEDS TO KNOW THAT THE KIA SOUL HATCHBACK + IS AFFECTED BY THE RECALL AND THEY NEED TO NOTIFY THEIR CUSTOMERS TO PREVENT WHAT HAPPENED TO ME.

Mileage: 92,000

Aug 24, 2019

I OWN A 2014 KIA SOUL, PURCHASED DIRECTLY FROM THE DEALER WITH 12 MILES ON IT. CAR IS CURRENTLY AT 89,000 MILES AND I WAS INFORMED BY MY DEALER THAT THE CONVERTER HAS A BUILD UP FROM EVERYDAY USE AND MUST BE REPLACED FOR 2100.00. PREVIOUS KIA SOULS HAD A RECALL FOR THIS SAME PROBLEM PRIOR TO 2014. BASICALLY WHEN ACCELERATING I FELT AS IF THE CAR WAS STRUGGLING WHEN TRYING TO INCREASE SPEED. THE CAR WOULD KICK A LITTLE WHILE IN MOTION AS IT STRUGGLED FROM 20MPH AND UP. THE RPMS INCREASED BETWEEN 4 AND 5 AT TIMES WHEN ACCELERATING. I ALSO FELT WHEN ACCELERATING MY PEDAL WAS NEARLY ALL THE WAY DOWN JUST TO GIVE THE CAR SOME GAS. I DO A LOT OF HIGHWAY MILES AND NORMALLY HAVE TO STAY TO THE RIGHT LANE UNTIL MY CAR IS ABLE TO PICK UP SPEED. THIS JERKING WOULD HAPPEN EVERY TIME I NEED TO ACCELERATED. THE KICK BACK BECAME NOTICABLE ABOUT A MONTH AGO. IT STARTED VERY LIGHT AND HAS ONLY PROGRESSED SINCE

Jul 30, 2019

VEHICLE HAS HAD A LACK OF POWER WAS TOLD IT WAS DUE TO A CLOGGED CONVERTER.... PERFORMED RECALL KIA SC176. THEY REPLACED THE CONVERTER AND DID AN ECU UPGRADE. CAR HAS SERIOUS LACK OF POWER NOW AND WHEN TRYING TO DRIVE DOWN THE HIGHWAY THE VEHICLE DONT KNOW WHICH GEAR TO BE IN SO IT CONSTANTLY HUNTS FOR A GEAR. GAS MILEAGE ALSO HAS DECREASED FROM ABOUT 30-32 TO 26-28. THE CAR IS A SAFETY RISK BECAUSE SOMETIMES IT CANT GET OUT OF THE WAY OF BIG TRUCKS

Mileage: 80,900

Jul 4, 2019

THE FLOOR BOARD IS ALWAYS WARM. THE CAR SEEMS TO DRIVE FINE FOR ABOUT 20 -30 MINS AND THEN THE CAR SEEMS TO LOSE POWER AND WILL BARELY GO UPHILL...CHECK ENGINE LIGHT HAS BEEN ON FOR A CATALYTIC CONVERTER IN THE PAST BUT WENT BACK OUT. CAR HAS BEEN AT KIA NOW SINCE JUNE 18TH... HAVE A CASE WITH KIA AMERICA. DEALER TOLD ME THE CAT WAS CLOGGED. NOW WORRIED ABOUT ENGINE DAMAGE BECAUSE OF CLOGGED CAT. VEHICLE IS UNDER RECALL SC176 VIA KIA

Mileage: 80,000

May 27, 2019

MY 2014 KIA SOUL (86,000 MILES) IS CONSUMING OIL EXTREMELY FAST. I HAD MY OIL CHANGED 5/2/19 AND AS OF YESTERDAY 5/26/2019 MY LOW OIL LIGHT CAME ON WHILE I WAS TRAVELING DOWN THE INTERSTATE.THERE IS ALMOST NO OIL ON THE DIPSTICK. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST 6+ MONTHS. IT IS GETTING INCREASINGLY WORSE. NO OIL SPOTS HAVE BEEN DETECTED UNDER THE CAR. I PARK IN THE SAME PLACE EVERY DAY. NO SMOKE IS DETECTED. THE FILTER INSTALLED IS A KIA BRANDED FILTER FROM THE SERVICE DEPT OF THE KIA DEALERSHIP.

Mileage: 86,000

Apr 24, 2019

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND REMAINED IN SECOND GEAR. ALSO, THE OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BENSON KIA OF SPARTANBURG (LOCATED AT 1100 N PINE ST, SPARTANBURG, NC 29303, (864) 585-3611) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPUTER CODE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED TO DEPRESS THE ACCELERATOR PEDAL TO MANUEVER THE GEAR SHIFTER OUT OF GEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

Apr 4, 2019

I WAS DRIVING ALONG THE HIGHWAY WHEN I HEARD A CLICKING NOISE. AFTER THE NOISE, MY CAR STARTED TO LOSE ACCELERATION. NO MATTER HOW HARD I PRESSED THE PEDAL, IT JUST WOULDN'T GO ABOVE 5MPH AND BEGAN MAKING A LOUD NOISE. HAD IT CHECKED OUT AND IT WAS DETERMINED TO BE THE CATALYTIC CONVERTER.

Mileage: 100,000

Apr 2, 2019

VEHICLE IN MOTION,DRIVING IN A PARKING LOT AT APPROXIMATELY 12MPH WHEN THE ENGINE STALLED. ENGINE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. INITIAL DIAGNOSIS AND REPAIR FROM KIA DEALERSHIP SAID INTERNAL DAMAGE TO FUEL PUMP. LESS THAN ONE HOUR AFTER PICKING VEHICLE UP NOTED NOISE FROM ENGINE DURING ACCELERATION AND CHECK ENGINE LIGHT CAME ON. TOOK THE CAR BACK TO THE DEALERSHIP AND DTC CODE INDICATED AN ISSUE WITH CATALYTIC CONVERTER.

Mileage: 57,000

Mar 4, 2019

LOSS OF ENGINE POWER, THE CAR WAS TOWED TO A NEAREST DEALER FOR DIAGNOSIS AND FOUND THAT CATALYTIC CONVERTER WAS DEFECTIVE.

Feb 5, 2019

AT 10000MI, THIS CAR LOST PICK- UP, THEN CHARGING OUTLETS FAILED. BY 30000MI, THE BRAKES WERE MUSHY AND WEAK, THE ENGINE MAKES NOISE, STEERING ISSUES AND WEIRD SMELLS STARTED TO OCCUR. BY 45000MI, THE BRAKE LIGHT FAILED, VIBRATION/SHAKING, HESITATION AND LURCHING (ON ITS OWN), GAS MILLAGE WAS CUT IN HALF, RMPS/IDLE UNUSUALLY HIGH, FAULTY/ FAILED SENSORS, FUEL GAUGE FAILURE, HEATING/BLOWER FAILURE. DEALERSHIPS WILL NOT LOOK INTO ANYTHING WITHOUT A "CODE" TRIPPING, AND I WAS TOLD BY THEIR MECHANIC THAT KIA CORPORATE WILL NOT ALLOW ANY INVESTIGATION OF ISSUES WITHOUT A DIAGNOSTIC CODE, SO MY WARRANTY WOUN'T COVER THE HIGH PRICE OF FINDING THE ISSUES. I GET IN THE CAR, START IT UP AND THE NOISE AND REV IS NOT NORMAL. I DRIVE 10 FEET AND THE CAR STARTS SHAKING AND MAKING NOISE. WHEN I TRIED TO TURN ON THE HEAT, LOUD NOISES STARTED UNDER THE HOOD, AND THE ENGINE WOULD REV, WHEN THE CAR REVVED, THE HEAT WOULD KICK ON FOR 2 SEC THEN FALL OUT AGAIN. IT NOW DOESN'T PERFORM AT ALL. WHEN I ACCELERATE AFTER A STOP LIGHT, IT WON'T MOVE FOR SEVERAL SECONDS, THEN PUTTERS AND GOES. I HAVE ALMOST GOTTEN INTO MANY ACCIDENTS BECAUSE OF THIS.

Mileage: 45,000

Apr 10, 2018

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LIBERTY KIA (921 S MILWAUKEE AVE, LIBERTYVILLE, IL) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

Mileage: 53,000

Nov 4, 2017

2014 KIA SOUL BURNING OIL EXCESSIVELY. HAVE TO REFILL OIL ONE A WEEK. THIS VEHICLE HAS NEVER MISSED AN OIL CHANGE. 100,XXX MILES. STARTED AT 80,XXX MILES.

Mileage: 80,000

Feb 28, 2017

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE FAILED TO TURN AND CONTINUED TO GO STRAIGHT DOWN A HILL. THE POWER STEERING WAS INOPERABLE. THE VEHICLE WENT OFF ROAD AND FINALLY STOPPED. THE VEHICLE WAS TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT STATED THAT THE HEADLAMPS WOULD FLICKER SUDDENLY AND THE VEHICLE WOULD STALL BRIEFLY, AND THEN ACCELERATE OR DECELERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE CAUSE OF THE FAILURES WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

Dec 14, 2016

I BOUGHT MY 2014 KIA SOUL WITH 6 MILES ON IT NOV 2013. I HAVE HAD NOTHING BUT PROBLEM AFTER PROBLEM WITH MY HEADLIGHTS TURNING OFF WHEN I USE MY TURN SIGNAL OR AFTER USING MY TURN SIGNAL. I HAVE TAKEN IT TO THE DEALERSHIP TO HAVE THE SAME PROBLEM FIXED. FINALLY BIG RED SPORTS & IMPORTS TOOK A KIA SOUL OFF THEIR CAR LOT (AFTER MY 3RD TRIP THERE & THEY STILL DIDN'T HAVE THE PART) TO PUT A NEW PART IN MY CAR TO FIX THE PROBLEM. I STILL HAD PROBLEMS WITH MY HEAD LIGHTS SO I TOOK MY KIA TO A DIFFERENT DEALERSHIP. NOW MY CAR WON'T GO INTO REVERSE AT TIMES,AND WHILE I'M "TRYING" TO PUT IT IN REVERSE MY AUTOMATIC LOCKS START LOCKING AN UN-LOCKING REALLY FAST. I HAVE TO TURN MY CAR OFF, AND TRY TO START ALL OVER SO IT WILL GO INTO REVERSE. I HAVE ALSO ALREADY HAD TO HAVE THE BATTERY REPLACED. MY WORRY IS MY SAFETY WHEN DRIVING AT NIGHT WITH MY HEAD LIGHTS WANTING TO WORK WHEN THEY FEEL LIKE IT. OR IF I GET STRANDED SOMEWHERE BECAUSE MY CAR WON'T SHIFT GEARS. *TR

May 20, 2016

TL* THE CONTACT OWNS A 2014 KIA SOUL. AFTER PARKING ON AN INCLINE DRIVEWAY, THE VEHICLE ROLLED BACKWARDS INDEPENDENTLY WITHOUT WARNING. THE FAILURE WOULD RECUR, UNLESS THE PARKING BRAKE WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,200.

Mileage: 10,200

Jun 30, 2015 Fire

TAKING A DAY TRIP TO THE CRAYOLA FACTORY, WE WERE 10 MILES FROM OUR DESTINATION WHEN WE FIRST SMELLED SMOKE THEN SAW IT COMING IN THROUGH THE VENTS AND FROM THE FRONT PASSENGER CORNER OF THE VEHICLE. I FIRST CHECKED THE GAUGES TO SEE IF IT WAS OVER HEATED, NOTHING. POPPED THE HOOD AND THAT'S WHEN WE REALIZED IT WAS ON FIRE. WE RACED TO GET THE 2 SMALL KIDS OUT OF THE VEHICLE AS THE FLAMES WERE STARTING TO OVER TAKE THE FRONT HOOD. WE WERE ABLE TO SECURE THE KIDS AND GET FAR ENOUGH AWAY FROM THE VEHICLE BUT 3 MINUTES LATER THE CAR WAS GUTTED. NOTHING BUT METAL LEFT ON THE INSIDE. WE HAD NO WARNING THAT SOMETHING WAS WRONG WHILE DRIVING THE CAR, NO ENGINE LIGHT, NO OVERHEATING - JUST SMELLED AND THEN SAW SMOKE. WE WERE LUCKY WE HAD A PLACE TO PULL OFF ON A BUSY HIGHWAY. I WAS TOLD BY THE POLICE OFFICER THAT I'M LUCKY THAT I TURNED OFF THE CAR AND OPENED THE DOORS BEFORE THE LOCKS MALFUNCTIONED AS HE HAS SEEN IN OTHER KIA CARS. MY HOPE IS THAT KIA CAN FIND THE SOURCE OF THE FIRE AND DO A RECALL BEFORE ANYONE ELSE IS FACED WITH THIS NIGHTMARE. I REPORTED IT TO KIA VIA SOCIAL MEDIA, BUT THEY SEEMED MORE CONCERNED ON HOW TO TAKE MY PICTURES OFF RATHER THAN FIX THE ISSUE. *TR UPDATED 11/02/2017*CN

Mileage: 14,000

Nov 4, 2014 Crash

DRIVING SOUL DOWN HIGHWAY WHEN ANOTHER CAR CAME ACROSS THE HIGHWAY- THREE LANES, FROM A PRIVATE DRIVE IN FRONT OF ME TO ACCESS TURNING LANE. I HIT HIS REAR DRIVER SIDE WITH MY FRONT LEFT DRIVERS SIDE. AIR BAGS DID NOT DEPLOY. CAR WAS TOTALED. *TR

Mileage: 4,870

Nov 1, 2014

TL- THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HESITATED CONSTANTLY WHEN SHIFTING GEARS AND WAS SLOW TO PICK UP SPEED. THE VEHICLE WAS TAKEN TO A DEALER, WHO RECOMMENDED REPLACING THE TIMING BELT BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS TO REMEDY THE FAILURE. THE CONTACT NOTIFIED THE DEALER OF THE SAFETY CONCERN WITH THE VEHICLE SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. DYD

Mileage: 100

Oct 13, 2014

WHEN ACCELERATING FROM FULL STOP OR ROLLING STOP, VEHICLE HESITATES AND LOSES POWER WHEN SHIFTING FROM 2ND TO 3RD GEAR. *TR

Mileage: 1,000