2015 KIA SOUL Electrical System Problems

73 complaints about Electrical System

73
Complaints
1
Crashes
8
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (73)

Oct 13, 2025

Headlamp Multi-Function Switch Service Campaign Hazwewdiouse may cause colition or vision impairment. from ongoing traffic and or insufficient illumination While driving lights will flicker, causing drivers to high beam you, it does not matter if the high beams are on or not, the light will randomly flicker and turn off, very dangerous in southern and eastern areas, there is limited to no street/road Lights It has been noted that For some 2014 Kia Soul models, Kia issued a warranty extension and a service bulletin (SC330) to address intermittent flickering of the low/high beams. This is caused by wear on the contact points inside the multi-function switch, which controls the headlights and turn signals. Kia has extended the warranty on this specific component from 5 years/60,000 miles to 15 years/unlimited mileage from the date of the vehicle's first service. If your headlights are flickering, you can have a Kia dealer diagnose and replace the switch at no cost to you under this warranty extension. This malfunction is not just happening to the specific year, Component: Headlamp Multi-Function Switch Problem Description: The vehicle's headlights and/or high beams intermittently flicker and turn off while driving. This is a severe safety hazard, as it causes momentary vision impairment and can lead to a collision. Hazardous Condition: The flickering and sudden deactivation of the headlights cause temporary blindness for the driver and can lead to a loss of control or a collision. The erratic light behavior causes a "high-beam" effect on oncoming traffic, causing other drivers to react by flashing their high beams in an unprovoked manner. This issue is extremely dangerous in areas with limited or no streetlights, where visibility is already compromised. History: I have experienced this issue on multiple occasions. I am aware that Kia has issued a service campaign (SC330) for certain Kia Soul models regarding this issue, but my vehicle is not included in

Sep 4, 2025

When I signal a lane change, the lights flicker or turn off completely. Happens often.

Aug 6, 2025

When using the blinker, the headlights turn off completely or temporarily. I’ve seen this as a normal thing on Reddit and other sites

Mar 22, 2025

The concern, is that Kia recently (2023) recalled the BMS (and potentially the HV Battery) for vehicles as old as 2015 on the Koa Soul EV, and their warranty on said parts is 10 yrs or 100k miles. The concern is that there is no extended warranty period FOR the cars. So if the cars fail again within a yr, you end up paying out of pocket for the repairs. There are plenty of forum posts that talk about their batteries being replaced with re-manufacturered, only to need to be teplaced AGAIN within less than a yr. I think Kia needs to be forced to extend the warranty on these batteries to cover any potential future issues.

Mar 18, 2025

My headlights turn off when I use my blinkers. They also flicker sometimes.

Dec 12, 2024

I was driving about 50mph when my car suddenly stopped accelerating. I rolled down the hill a little before I hit the brake and put the car in park right in the middle of the street in traffic

Jun 9, 2024

Car burning oil every 1,000 miles or less causing catalytic converter to over heat, which could cause fire. Wiring harness on driver side shorting lights out which could cause a fire. Vehicle can be ready for inspection at anytime. Have been calling dealer about it since 2019 said recall was fixed but wasn’t done properly. Electrical issues started around 01/15/2024.

Apr 15, 2024

On April 11,2024, I attempted to drive my Soul EV out of the parking lot of my place of employment going less than one block only to have the power severely limited (from a speed of 40mph to 15mph on a busy road at rush hour). I was able to safely get myself to a parking lot and placed the car in park. I noticed both the triangle with the exclamation mark and EV in the center plus the turtle lights illuminated on the dashboard. I searched those lights and discovered there was an immediate warning about the EV battery and a failure within the battery plus a problem with the temperature of the battery cooling system. I turned the car off, placed it in park and attempted to drive again within the parking lot only to have the same scenario repeated. I was informed by the Kia Service Center that "Kia engineers are aware of this problem but there's no solutions. This is the THIRD time I have received a notice that the EV battery may malfunction or ignite and cause a fire. This car just had a battery recalled due to a malfunction as I had the car stop suddenly on a 3 lane highway. I waited months to get a replaced battery, then I got a recall notice but my battery had been replaced but I had to have some "wiring harness" repaired with the computer upgrade. Now suddenly the car stopped and showed a warning light about the temperature of the motor is too high. The service advisor acknowledged the car is unsafe to drive and has been unsafe.

Mar 12, 2024

Car stalling on highway and blowing smoke out of the exhaust. No warning lamps or messages. Mechanic thinks it’s the catalytic converter.

Feb 1, 2024

The contact owns a 2015 Kia Soul. The contact stated that after a software update was completed while driving at undisclosed speeds, the vehicle went into SAFE Mode. The battery warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V724000 (Power Train, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the battery was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was unknown. Parts distribution disconnect.

Nov 28, 2023 Fire

The engine warning light and catalytic converter malfunction. The car is not currently available for inspection. The car exploded after turning the engine over. The car became disabled on the busy highway while driving at night and the car exploded in flames thereafter. Yes the problem was confirmed by the dealership The vehicle was inspected by insurance representatives, fire dept and police Yes the check engine light appeared several times, was checked and reappeared several times thereafter. I made a purchase of a car 9/15/23, The warning lamp appeared a few days later.

Nov 20, 2023 Fire

The contact owns a 2015 Kia Soul. The contact stated that while parked, the entire instrument panel had become inoperable and the vehicle had started to smoke. The origin of the fire was unknown. The check engine and electrical warning light were illuminated. The vehicle was towed to New York Auto. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to an electrical issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000. The VIN was not available

Mileage: 160,000

Sep 26, 2023

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V218000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Sep 13, 2023

Headlights turn off after using the turn signal switch. Started happening once in a while but now it happens not only after using the turn signal switch but the headlights will turn off for a few seconds and then turn back on. Other times they will just flicker for several seconds. This is a SERIOUS SAFETY ISSUE. The headlights turning off or flashing at night is not a safe way of driving. There are many reported cases of this issue on the Kia Owners Portal so they can't say they didn't hear about it. I would think I could take it into Kia to have them replace the turn signal switch since that is the only thing that makes sense. And I can recreate the issue by wiggling the switch. (This is not related to the light sensor since I do not have automatic headlights.) Why hasn't there been a safety recall issued??? This has been happening for over a year and I just try to drive only during the day until Kia is forced to fix the problem. That is no longer possible as I am now working nights. What are my options to have this resolved without costing me any money??? Please have someone reach out to me at [XXX] to assist me in my research. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 2, 2023

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V218000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check "EV System Light" was displayed. The failure mileage was unknown. VIN tool confirms parts not available.

Jul 29, 2023

Kia issued recall 23V218 in relation to the High Voltage Battery being able to short curcut and catch fire. They don't know for sure the cause, nor do they have a remedy in place yet. If my car can randomly catch fire, that sounds like a pretty big saftey recall issue. That recall was issued 4 months ago. I asked about being given a loaner car until there's a fix and I was told no. I asked about them repurchasing the car since they don't have a fix, they said no. I asked about the battery being replaced as a precaution and was told that they don't yet have a way to make sure the replacement battery won't have to same issue. So there are all these ppl driv9ng down the street because we don't have any choice BUT to drive our car and Kia isn't willing to help us in any way shape or form.

Jun 13, 2023

This would be the third time of car breaking down without any warning. When there is a problem with the car there is never no indication that there are any problems. No warning lights, no nothing car just breaks down.

Jun 1, 2023

The contact owns a 2015 Kia Soul. The contact stated while driving at various speeds, an abnormal, rattling sound was coming from the vehicle. There was no warning light illuminated. The failure persisted, and the vehicle failed to start after several attempts. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 123,000.

Mileage: 123,000

May 31, 2023

The contact owns a 2015 Kia Soul. The contact stated that upon research, he became aware that the VIN was included in NHTSA Campaign Number: 20V389000 (Power Train, Electrical System) and 23V218000 (Electrical System) however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Apr 27, 2023

I bought this vehicle new (under 3k miles) from the dealer Kiefer Kia. The very next day I brought the car back as there were obvious problems with it immediately. The car would hesitate, almost as if it were about to die, while driving or even sitting at a light. When I took it in the repair person heard the problem but said "that's normal for a new car". I wanted to reopen the car but they said there were no returns. I came in 2 other times. On the 4th time they finally replaced the computer. It did nothing to fix the problem but from that time I had electrical problems. They denied the electrical problems. 2 more visits they replaced the computer again and some other recall. Both problems continued. I've had to replace the battery more than once a year. It still hesitates but covid happened and now I'm in a wheel chair and have problems getting around so brining it in is even more difficult. I don't trust any more repairs they're doing I just want my money back. I stopped driving it on the highway as I'm to afraid of the engine catching fire with how it eats oil. If I want to go out of town I have to rent a car!

Apr 1, 2023

I have had several issues with my car. The check engine light is on, and now my traction control light comes on all the time now. When that happens my car won't tact. I had auto zone check out the check engine light, was told it was the catalytic converter. My mechanic changed my oil and told me to start checking my oil every 500 miles, that it was consuming oil. I paid Kia 170.00 to confirm what auto zone told me. So I average a quart of added oil every 750 to 1000 miles. I see no point in replacing the catalytic converter until we know what is going on with the engine. This started at 113,000 miles, my car has 127.000 now. I have talked to The dealership where I purchased my car, basically they can't help me unless my check engine light flashes and the speed cuts down to 40 miles an hour. My car is having the same issues that are described in recall (SC176) and (SC200). I would appreciate it if you could tell me if my car should have been in the recalls. Thank you for your time and assistance.

Mar 28, 2023

My car is susceptible to theft due to the fact, Kia did not place immobilizer unit in my 2015 Kia soul. I’m trying to find out where I go to get the software update on my vehicle so it doesn’t get stolen and I can’t find anywhere nobody’s contacted me from Kia please help me with this situation. thank you in advance for your time and consideration in this matter.

Mar 12, 2023

My oil is burning and it's been changed several times and is BLACK the next day plus my electrical system is messed up

Mileage: 181,113

Feb 1, 2023

I have a check engine light on vehicle. Have started to notice drag and acceleration problems, loss of fuel mileage since check engine light appeared. Had code diagnosed and got a failed catalytic converter code. Also a previous Mass Air Flow code. There are recall notices based on this issue. My VIN is not populating that this is an issue however in a search. There are multiple complaints for this code. My fuel consumption has gone from 32 to 26 on highway and jerky acceleration, and hood is very warm to touch after turning off engine.

Dec 31, 2022

MY KIA SOUL melted down 3 replaced ignitioon coils they melted and were smoking. dealer wont cover sice its electrical --i purchased a 10 year 100k mile extra warranty through fidelity in deerfield beach fl they sad battery caused it and wont even come to look at it , car just turned 57 k miles -- what can i do ?? dealer wants 4 k $ to repair

Oct 13, 2022

I’ve had my check engine light come on ever since I bought the vehicle and the code is for catalytic converter, my car overheats and does not properly shift right engine is very shaky and unstable while driving on the road. I don’t know why my Kia doesn’t qualify for the recall when it’s having the exact issues that the recalls state

Jul 2, 2022

1. The Oil light came on and I thought I just needed an oil change. I was driving when my car started making a knocking noise. I called 4 KIA Dealerships to explain my situation and they all kept trying to push me off on the other, until one of them was finally able to get me an appointment at the other location in Longwood, Fl. Long story short they told me that there were a few recalls on my car and they could be fixed, only to find out later they could not fix my car due to another recall not being done on the car, even though the recall notice that they sent me was said they are to fix Catalytic Converter Protection logic in the Engine Control Unit, and if Necessary Replace the Catalytic Converter and/or Engine at NOT COST TO ME. Yet KIA Dealership called me back to tell me they couldn't fix it and I must speak with the manufacturer of KIA to ask them to fix it only for them to say they would give me a case number and call me back, ONLY NOT to call me back and then the person who said he'd be fixing my car kept giving me the run around and then told me he would speak with the regional manager of KIA and they could possibly GIFT me an ENGINE, for my car. Like how odes that make since. They can GIFT ME AN ENGINE, but they can't fix my car like it states in the letter they sent me. It clearly states my car can stall (which it did) and cause an accident, catch fire or combust due to the recall issues. No matter what was said it's like KIA Dealership was trying to BLAME ME FOR THE ISSUES WITH MY CAR WHEN THEY SENT ME A NOTICE AND THEY TOLD ME ABOUT THE RECALLS WHEN MY SON BROUGHT THE CAR TO THEM. I screen shot all the conversations sent to me via text and chat. LIES AFTER LIES FROM THE KIA DEALERSHIPS so disappointing. My car has been at the dealership for almost 2wks and nothing has been done. They want ME to pay $6,720 for a new/ENGINE replacement when they are supposed to fix it for free regardless the issues and warranty! No one has contacted me for days now!????

Feb 10, 2022

At busy intersection was stopped for red light. When light turned green put foot on gas and car would not move more then 5 miles per hour. No warning lights on dashboard. Was able to get to side of road. Has car towed to mechanic close by, they said both catalytic converter would have to be replaced $4,700. Strange to have this kind of damage fir car under75,000 miles. Looked up recalls and KIA had one fir that year of car. Recall number: SC176 Had car towed to closest KIA dealer in Gladstone Oregon. They said the engine showed damage and would $8,700 to fix. Said recall or the warranty would not cover cost. Warranty for up to #100,000 and recall states recall could cause engine damage.

Oct 9, 2021 Fire

Driving the car up the 101 Cuesta Grade and lost acceleration. The speedometer went to zero and as the car died I pulled to the right side of the freeway / grade. Smoke started to enter my vehicle. A car stopped in front of me and one behind and the people ran from their cars to tell me to get out of my car as my front engine underneath was on fire. I got out of the car and opened the back hatch to remove my belongings as the engine burst into flames. This car has been maintained by KIA and by a personal mechanic and we were up to date on all recalls. We were NOT included in the most recent engine fire recall. The car is completely destroyed.

Oct 6, 2021

The contact owns a 2015 Kia Soul. The contact stated while driving 35 MPH, the vehicle began to hesitate. The contact stated that the battery and the oil warning lights were illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer and was informed that since she did not have an extended warranty, they would not service NHTSA Campaign Number: 20V750000 (Engine) that was associated with the VIN. The vehicle was diagnosed and repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 104,000.

Mileage: 104,000

Jul 3, 2021

My 2015 Kia Soul had a recall for the Catalytic Converter, which I was Never informed of. My check engine light came on and I took it to get checked, they told me the trouble, my husband was a mechanic so he checked id there were recalls and to find out there was one on the catalytic converter, I took it to the dealership of March in 2021, they fix the catalytic converter and changed it. Only to find out that my entire engine was ruined because of the damage from the catalytic converter. My car stalled on the freeway going 65 miles an hour with my daughter in the car. We were almost hit by a semi truck, I took it back down to the dealership after the check engine light came on told them it was stalling. They charge me for a fuel sensor and said that was the problem. I took a back down to the dealership because it was continuing to Saul after that, call the recall Center for Kia and I was told by a representative that I would be getting a new engine. When I went down to the dealership to get the new engine they told me that was incorrect and I have still not gotten my car back after two days. The dealership has yet to call me either to tell me what exactly is the issue with my car

May 2, 2021

WAS DRIVING THE VEHICLE EVERYTHING WAS NORMAL ALL OF A SUDDEN THE IT BEGAN TO SMELL LIKE IT WAS OVERHEATING. THEN CAR STARTED TO LOSE POWER AN STALLED OUT. I PULLED OVER LET IT SET FOR A GOOD 30 MINS. I CHECKED ALL THE FLUIDS EVERYTHING WAS GREAT. SO I STARTED THE VEHICLE WHICH WAS HESITANT BEGAN DRIVING DID GREAT FOR ABOUT 15 MINS. AND THE SAME SMELL PLUS SOME OTHER SOUNDS CRAZY BUT EGG SMELL OCCURRED AND I PULLED OVER ABOUT 4 MINS AFTER I BEGAN TO NOTICE IT WAS RUNNING STRANGE. THE CHECK ENGINE LIGHT CAME ON AN NOW THIS VEHICLE MISSES AND DOES NOT RUN CORRECTLY. I CHECK THE FLUIDS AND TIRES EVERY MONDAY AND THURSDAY. I WENT TO HAVE THE CODES FOR THE CHECK ENGINE LIGHT THAT CAME ON AFTER THE INCIDENT HAPPENED. IT GAVE ME SEVERAL ISSUES THAT WASNT THERE AT ALL BEFORE WHATEVER HAPPENED HAPPENED.

Mileage: 286,300

Dec 21, 2020

WE HAD A RECALL SO WE BROUGHT OUR KIA SOUL 2015 TO BE REPAIRED. THEY HAD THE CAR FOR A MONTH . WHEN WE GOT THE CAR BACK IT WASN'T THE SAME ,THE ENGINE LIGHT CAME ON. WE CALLED THEM AGAIN THEY SAID IT WAS NORMAL AND OUR CAR WAS FINE. WE KEPT CALLING THEM THE IT WASN'T. WE WERE GOING TO NH FOR A FAMILY REUNION AND BRING HIS DAUGHTER BACK OO. THEY SAID THAT THEY NEEDED TO SEE THE CAR ONNLY WHEN THE LIGHT WAS ON, IT ALWAYS CAME ON AT ODD TIMES. BUT THEY ASSISTED IT WAS FINE TO GO UP NORTH, WELL WHEN WE HIT MASS. THE CAR BLEW IT'S ENGINE. THEY RIED TO SAY WE HAD NO OIL IN IN, MY HUSBAND CHANGED THE OIL BEFORE WELEFT AND EVERYTHING THAT THE RECALL SAID WOULD HAPPEN DID HAPPEN. . THE CAR WAS LEFT IN MASS AT TEWKSBURY KIA AND KIA WOULD NOT FIT THE BILL. SO WE HAVE NO CAR SINCE WE WERE IN FINANCIAL STRESS. I HAVE NO CAR THEY CAME AND TOOK FROM US. AND I STILL HAVE TO PAY EVEN THOUGH I HAD THE INSURANCE WERE SOMETHING HAPPEN IT GET PAID OFF. SO ON A MAIN HIGHWAY OUR CAR DIED IN THE FLOW OF TRAFFIC THE SCARCEST THING IN THE WORLD. HAD TO GET A HOTEL, RENTAL LOSS OF WORK AND HAD TO DEPEND ON NEIGHBORS FOR A RIDE TO WORK, I LOVED OUR CAR. BRYAN KIA IN LEESBURG FL DIDN'T DO US RIGHT OR KIA WE DID OUR PART THEY DIDN'T , I HAVE THE REPAIR BILLS AT HOME, AT WORK JUST FOUND THIS SITE. PLEASE HELP US

Mileage: 65,000

Dec 4, 2020

WHILE DRIVING AT NIGHT ON THE STREET AND ON THE FREEWAY, THE HEADLIGHTS BEGUN TO FLICKER ON AND OFF WHEN USING THE TURN SIGNAL, AND WILL TURN OFF COMPLETELY FOR A FEW SECONDS THEN TURN BACK ON. ALSO, THE HEADLIGHTS WILL RANDOMLY FLICKER. I REPLACED THE HEADLIGHT BULBS BUT IT DID NOT RESOLVE THE ISSUE.

Mileage: 67,640

Oct 22, 2020

FOR OVER A YEAR, I'VE HAD THE ENGINE LIGHT ILLUMINATE A DOZEN TIMES AND EVERYTIME I'VE HAD TO VISIT MY DEALERSHIP TO HAVE THE SYSTEM SCANNED AND ALWAYS REPORTS ERROR CODE: P050A. I'VE BEEN TOLD BY THE SHOP THAT KIA IS AWARE OF THE ISSUE AND NO FIX IS AVAILABLE AT THIS TIME. HAVING TO CONSTANTLY GO BACK TO THE DEALERSHIP SHOP FOR AN ERROR ON KIAS PART IS REDICULOUS AND HAS COST WAY TOO MUCH OF MY TIME AND ADDED MILEAGE. A YEAR OF THE SAME STORY, "AWAITING A FIX" AND NO UPDATES, TIMETABLE OR SIGN THAT KIA ACTUALLY CARES AND IS WORKING ON A RESOLUTION. NOT SURE WHAT THEIR ENGINEERS DO ALL DAY BUT THIS IS REDICULOUS.

Mileage: 45,000

Sep 24, 2020 Fire

WHILE DRIVING 70MPH ON A HIGHWAY, MY KIA SOUL SPONTANEOUSLY BURST INTO FLAMES UNDERNEATH A STRANGER STOPPED WITH A FIRE EXTINGUISHER LUCKILY. FIRE DEPT SAYS HAD WE NOT USED THE EXTINGUISHER, MY CAR QUITE LIKELY WOULD HAVE EXPLODED. PRIOR TO INCIDENT, I HAD NO WARNING LIGHTS ON, NO OIL LEAK, OIL NEEDED CHANGING SOON BUT WASN'T TOO LOW. THERE WAS NO COLLISION.

Mileage: 45,000

Sep 20, 2020

1. I EXPERIENCED THIS TWICE NOW. DRIVING DOWN AN ALLY THE VEHICLE TURNED OFF ON ME. THE SECOND TIME I WAS PARKED RAN INTO MY HOUSE CAME OUT AND IT WAS OFF. LUCKILY I WASN'T ON THE HIGHWAY AT THE TIME OF THIS HAPPENING. ALSO IN SOMEHOW LOCK MY KEYS IN THE VEHICLE WHEN I CAME OUT TO GRAB SOMETHING FROM THE TRUNK . 2. YOU'D THINK A 2015 VEHICLE WOULDN'T LET YOU DO THAT ESPECIALLY WITH THE KEYLESS ENTRY. 3. ALSO I'M NOTICING A VIBRATION IN THE IDLE WHEN SITTING PARKED WITH THE ENGINE ON. 4. WHILE IN CRUISE CONTROL I NOTICED THAT THE CAR DOES NOT STAY AT A CONSISTENT SPEED ESPECIALLY GOING UP AND DOWN HILLS. THE VEHICLE LOSES SPEED WITHIN A 10 TO 20 MILE PER HOUR RANGE.

Mileage: 111,723

Sep 16, 2020

WHILE DRIVING IN NEIGHBORHOOD CAME TO A STOP AND WHEN I PROCEEDED TO GO MY CAR WOULDN'T MOVE AND I WAS PRESSING ON GAS PEDAL, 5 SECONDS LATER MY CAR ACCELERATED REALLY FAST AND SUDDENLY AND I ALMOST REAR ENDED THE CAR IN FRONT OF ME. THE DELAYED SHIFTING HAS ALMOST CAUSED AN ACCIDENT THREE TIMES NOW! I DON'T FEEL SAFE DRIVING MY KIA AND I JUST BOUGHT THIS CAR 2 MONTHS AGO. ALSO CHECK ENGINE LIGHT COMES ON AND CODE READ IS P0420.

Mileage: 110,000

Sep 16, 2020

ENGINE ABRUPTLY FAILED ON FREEWAY AND IS NO LONGER OPERATING. I WAS OPERATING THE VEHICLE AT APPROXIMATELY 60 MPH AS I EXITED THE FREEWAY. IMMEDIATELY THE ENGINE BEGAN MAKING KNOCKING NOISES AND JERKED. I PULLED OVER AND THE VEHICLE HAD TO BE TOWED FROM DIRECTLY OFF THE FREEWAY. THIS WAS A WELL MAINTAINED AND OPERATED VEHICLE WITH SERVICE RECORDS TO PROVE IT.

Mileage: 130,000

Jul 28, 2020

I BROUGHT MY VEHICLE UP TO BENSON KIA TO GET RECALLS REPAIRED ON MY 2015 KIA SOUL. THERE WERE ISSUES WITH THE CATALYTIC CONVERTER DUE TO A RECALL AND I WAS INFORMED BY THE SERVICING STATION AT BENSON KIA THAT THE ISSUE WAS RESOLVED. THERE IS A RATTLING NOISE THAT IS COMING FROM THE VEHICLE. BEFORE I DROVE MY VEHICLE OFF THE LOT THE RATTING NOISE WAS STILL PRESENT. I ASKED THEM TO LOOK AT THE VEHICLE BEFORE I DROVE OFF THE LOT. THE MECHANIC BRENT LOOKED AT THE VEHICLE AND TOLD ME THAT IT IS THE RESONATOR MAKING THE NOISE AND IT IS FROM A BUILD UP OF GAS FUMES FROM THE EXHAUST. I WAS THEN INFORMED THAT THE RESISTOR FALLS OUT OF WARRANTY. PRIOR TO GETTING THE RECALLS REPAIRED I NEVER HEARD THE NOISE. THE DEALERSHIP IS NOT WANTING TO FIX THE ISSUE THAT WAS CAUSED BY THEM CHANGING THE CATALYTIC CONVERTER AND TOLD ME THAT THEY NO LONGER HELP ME AS THEIR ME CHI SONICS HAVE DONE ALL THAT THEY COULD AND THEY REFUSED SERVICE ON MY VEHICLE. THEY THEN PROCEEDED TO INFORM ME TO GO TO A DIFFERENT KIA DEALERSHIP TO HAVE THEM LOOK AT THE VEHICLE. THE DEALERSHIP IS APPROXIMATELY 30 MINUTES AWAY FROM ME AND I AM UNABLE TO GET THE VEHICLE TO THE SHOP

Mileage: 116,193

Jul 2, 2020

WHEN TURNING ON THE IGNITION NOTHING HAPPENS. THE DASH LIGHTS GO ON BUT THE CAR DOESN'T START. AFTER A FEW TRIES IT WILL START. SOMETIMES A SHORT HESITATION, OTHER TIMES IT WILL TAKE SEVERAL TRIES. I HAVE A NEW BATTERY.

Mileage: 55,000

Jun 12, 2020

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE LOSS MOTIVE POWER AND JERKED WITH THE OIL PRESSURE AND BATTERY WARNING LIGHTS ILLUMINATED. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO OPERATE AS DESIGNED. KINGS KIA (9600 KINGS AUTO MALL RD, CINCINNATI, OH 45249, (888) 460-0461) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

May 2, 2020

I WAS DRIVING DOWN CHUCKANUT DRIVE. WINDY ROAD, I CAME TO A CORNER GOING 15 MPH THEN IT FELT LIKE THE ENGINE TURNED OFF. SO I PULLLED OVER TO SEE. WHEN I STOPPED THE ENGINE WAS STILL ON SO I PUT IT IN PARK TURNED THE CAR OFF AND OPENED HOOD CHECKED OIL EVERYTHING SEEMED FINE START DRIVING AGAIN I NOTICED IT WAS VERY TOUCHY ON GAS PEDAL YOU COULDN'T REALLY ACCELERATE. I GET LIKE 2 MILES DOWN THE ACCELERATOR STOPPED THEN IT JUST HAD THE WORST NOISE COMING FROM ENGINE AND THE DASH LIGHT SAID OIL WAS BLINKING ! I COULDN'T GO ANY FURTHER! I SAT THERE FOR A COUPLE HOURS FINALLY GOT A HOLD OF CAB COMPANY THAT BROUGHT ME OIL I PUT IT IN AND STILL THE WORST SOUNDING NOISE COMING FROM ENGINE. MY FRIEND CAME AND GOT ME AND MY CAR IS STILL ON CHUCKANUT! AS WE SPEAK I'M TRYING TO FIGURE OUT WHAT TO DO NEXT CHUCKANUT IS ON HIGHWAY 11 IN WSHINGTON STATE THE CAR WAS IN MOTION AND NOW IS PARKED ON PULLOUT ON CHUCKANUT DRIVE

Mileage: 80,000

Mar 20, 2020

EVER SINCE I REPLACED ED MY BATTERY 1/30/2020 I AM HAVING INTERMITTENT STARTING ISSUES, I HAVE TAKEN THE CAR TO THE DEALER ON SEVERAL OCCASIONS AND THEY ARE NOT ABLE TO FIND THE ISSUE. ONLINE THERE ARE MANY FORUMS WITH HUNDREDS OF PEOPLE WITH THE SAME ISSUE. KIA DOES NOT ACKNOWLEDGE ANY RECALLS OR ISSUES BUT YET WE ARE ALL DEALING WITH CATS THAT WON'T START

Mar 9, 2020

I TOOK MY 2015 KIA SOUL TO MIAMI LAKES KIA TWICE IN DECEMBER 2019, TO CHECK A CLICKING NOISE WHEN TURNING BOTH LEFT AND RIGHT, MORE CONSISTENTLY WHEN TURNING RIGHT. I'M NOT SURE BUT I HAVE AN INKLING THAT THIS NOISE MAY BE RELATED TO A PROBLEM WITH THE STEERING COLUMN, CV JOINTS OR THE AXLE. WHEN I PICKED UP MY CAR THE 1ST TIME, AS I MADE A RIGHT TURN, I HEARD THE SAME CLICKING NOISE. I CALLED SERVICE AND LET THEM KNOW THAT I STILL HEARD THE NOISE. I RETURNED MY CAR A WEEK LATER AND TOOK A TEST RIDE WITH TWO TECHNICIANS, ONE TECHNICIAN INFORMED ME THAT THE THE NOISE NEEDED TO BE LOUDER FOR THEM TO REPAIR IT. HIS CLAIM SEEMS UNREASONABLE, ESPECIALLY SINCE EVERYONE WHO RIDES IN MY CAR HEARS THE CLICKING NOISE, AND THERE IS OBVIOUSLY A MECHANICAL ISSUE WITH THE CARS STEERING OR SOMETHING RELATED. I HAD MY CAR CHECKED AT TIRES PLUS, THE CLICKING NOISE WAS DUPLICATED ON THE TEST DRIVE AND THE MECHANIC INFORMED ME THAT THIS IS A RECALL ISSUE AND TO TAKE MY CAR TO THE DEALER. ALSO, ON FEBRUARY 21, 2020, THE CAR BATTERY THAT I PURCHASED ON JULY 31, 2018, DIED. THIS BATTERY DID NOT LAST 18 MONTHS (36 MONTH WARRANTY).

Mileage: 33,950

Jan 16, 2020

CAR WOULD NOT START WHEN START BUTTON DEPRESSED. LIGHTS ON DASH AND RADIO COME ON BUT CAR WILL NOT START BY PUSHING ON BUTTON EITHER WITH FINGER OR SMART KEY. IN THE PAST, THE CAR HAS EVENTUALLY STARTED BUT NOT TODAY. DEALERSHIP HAS CHECKED CAR TWICE WITH NO CORRECTVE ACTION EVEN SUGGESTED. THEY SAY THE HAVE NO IDEA FOR REPAIRS BECAUSE CAR ALWAYS STARTS AT THE SHOP. THEY SUGGEST HAVING THE CAR TOWED TO THE SHOP WHEN FAILURE OCCURS AND HOPE THE CAR WILL NOT START WHEN IT GETS TO SHOP. THE BATTERY IS NEW. CAR WAS AT THE DEALERSHIP FOR ROUTINE MAINTAINENCE TUESDAY, IT IS THURSDAY AND THE CAR WILL NOT START AFTER MANY ATTEMPTS. ON TWO OCCASIONS I SAT THE SMART KEY IN THE CUP HOLDER AFTER A FAILED ATTEMPT AND THE CAR STARTED WITHOUT ME PUSHING THE START BUTTON OR HAVING MY FOOT ON THE BRAKE PEDAL. IT SEEMS THERE ARE SEVERAL POSTINGS ABOUT THIS ISSUE ON THE INTERNET WITH NO RESOLUTION FORTHCOMING. IT IS QUITE FRUSTRATING!

Mileage: 81,000

Jan 14, 2020

MY 2015 KIA SOUL BASE MT IS HAVING TROUBLE STARTING THE KEY WON'T TURN OVER THE IGNITION. OR THE IGNITION WILL TURN AND GET STUCK TO WHERE YOU CAN JUST PULL THE KEY OUT

Mileage: 130,000

Jan 4, 2020

WHILE GETTING READY FOR A 160 MILES TRIP, A FRIEND OF MINE CHECK THE ENGINE OIL AND FOR OUR SURPRISE IT WAS OFF STICK..NO OIL BUT THE LIGHT ON THE DASHBOARD NEVER GOT ON AS A WARNING. I TOOK IT TO WALMART AND YES, THEY MADE THE OIL CHANGE WITH THE NOTE ON PAPERS THAT IT HAD LITTLE OIL ONLY...WHY THIS HAPPENED ON A KIA SOUL 2015 WITH ALMOST 50,000 MILES?..I DON'T UNDERSTAND AND WHAT MIGHT HAPPENED IF I WERE GOING INTO THE 160 MILES TRIP WITHOUT OIL?..VERY RISKY..I THINK

Mileage: 49,000

Nov 11, 2019

CAR WON'T START WHEN COLD. IT HAPPENED WHEN IT HAS BEEN SITTING FOR LONGER PERIODS OF TIME OVER 3 OR 4 HOURS. CAN BE JUMPED TO START ,AND IF I CHARGE IT OVER NIGHT IT WILL START 2 OR 3 TIMES BUT WILL THEN NOT START. WHEN TRYING TO START IT MAKES A SERIES OF CLICKS AND THE INSTRUMENT CLUSTER WILL FLICKER. IT BEGAN THE WINTER OF 2018 AND WAS FINE ALL SPRING, SUMMER AND FALL. NOW THAT IT'S GETTING COLDER AGAIN IT IS BACK TO NOT WANTING TO START

Mileage: 35,000

Oct 27, 2019

THE CAR COMPUTER IS NOT REGISTERING THE CORRECT GEAR THE CAR IS PLACED INTO, THUS CAUSING THE CAR TO BYPASS CRITICAL SAFETY FEATURES. THE CAR'S POWER TRAIN, ELECTRIC SYSTEMS, AND FUEL SYSTEMS FAIL INTERMITTENTLY AS A RESULT OF FAILING NEUTRAL SAFETY INHIBITOR. THE CAR READS THAT THE GEAR IS IN DRIVE INSTEAD OF PARK AND WILL NOT TURN OVER. THOUSANDS OF OTHER KIA CUSTOMERS ARE REPORTING THE SAME ISSUES SINCE 2010 WITH NO RESOLUTION. DEALERSHIP SERVICE CENTERS HAVE NOT BEEN ABLE TO HELP THE CUSTOMERS BECAUSE THE DIAGNOSTIC TOOLS DO NOT PICK UP ON THIS SIGNAL FAILURE. THE SEND CAR OWNERS AWAY SAYING THE VEHICLE IS IN GREAT CONDITION ONLY FOR THE CAR TO STALL ON THE HIGHWAY UNEXPECTEDLY A FEW DAYS LATER. THIS IS DANGEROUS AND THE CUSTOMERS HAVE BEEN GIVEN NO OPTION BUT TO DRIVE A VEHICLE WITH SERIOUS SAFETY ISSUES. JUST CHECK OUT THE NUMEROUS YOUTUBE VIDEOS OF CUSTOMERS ALL HAVING THE SAME ISSUES ACROSS MULTIPLE KIA MODELS STARTING IN 2010.

Mileage: 80,000

Sep 26, 2019

DRIVER SIDE HEADLIGHT CUTS OUT INTERMITTENTLY WHILE IN USE. UPON INSPECTION THE CONNECTION TO THE BULB SOCKET WAS FOUND MELTED AND BLACK

Mileage: 40,000

Aug 16, 2019 Fire

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD RANDOMLY STALL HOWEVER, MOMENTS LATER THE VEHICLE WOULD RESTART. THE CONTACT ALSO, STATED THAT THE VEHICLE HAS FAILED TO START ON SEVERAL OCCASIONS. IN ADDITION, AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN AS WELL AS A HUMMING AND A CLICKING SOUND WAS AUDIBLE COMING FROM THE DASHBOARD. NO WARNING LIGHTS WERE ILLUMINATED. THE BATTERY WAS REPLACED BUT THE FAILURES CONTINUED TO OCCUR. THE VEHICLE WAS TOWED TO THE LOCAL DEALER SUN TRIP KIA (6263 SOUTH LUMBER BLVD, ST. LOUIS, MO.) BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

Jun 20, 2019

MY VEHICLE IS HAVING ISSUES STARTING. THE STARTER AND BATTERY HAVE ALL BEEN REPLACED ALREADY. I HAD THE BATTERY REPLACED AND SOON AS I DROVE AWAY IT STALLED AND I WAS STRANDED. I HAVE READ NUMERIOUS COMPLAINTS FROM OTHER VEHICLE OWNERS OF THE SAME VEHICLE. I NEED HELP.

Mileage: 75,000

Mar 31, 2019

TAKALA RECALL WHEN I PUSH ON GAS PEDAL IT TAKES 3-10 SECONDS TO KICK IN ACTS LIKE ITS NOT GETTING ANY GAS LET UP ON GAS PEDAL THEN IT KICKS INHAPPENS 3-4 TIMES A DAY THE WINDOW WORKS WHEN SLID DOWN DOESN'T TAKE A HOLD WHEN TRY TO RAISE IT BACK UP BUT NOT ALL TIME WE DON'T DO WINDOW A LOT DUE TO THAT PROBLEM ON RIGHT SIDE FRONT WHILE IN MOTION THEN STOPPING AND TRYING TO STOP AGAIN GAS PEDAL DOESN'T KICK IN CAR IS SLUGGISH TAKES A BIT TO GO

Jan 10, 2019

KIA SOUL 2015 STALLS AT HIGHWAY SPEEDS, SERVICE CENTER BLAMES BAD BATTERY. ALSO CAR STRANDS ME BY FAILING TO START TWENTY MINUTES LATER IT STARTS FINE. I BLAME ELECTRICAL SYSTEM THAT MAY HAVE TAKEN OUT MY BATTERY. BAD BATTERY OR NOT, A CAR SHOULD NOT FAIL AT HIGHWAY SPEEDS DUE TO A BAD OR LOW BATTERY. THIS IS INCREDIBLY UNSAFE AT ANY SPEED.

Mileage: 30,000

Nov 12, 2018

THE AIR AND HEAT STOPPED WORKING ALTOGETHER. I TOOK IT TO ARAPAHOE KIA IN CENTENNIAL, CO. THEY TOLD ME THE BLOWER MOTOR HAD FAILED. I HAD ANOTHER SHOP LOOK AT IT AND THEY TOLD ME THE WIRING TO THE BLOWER MOTOR HAD COMPLETELY MELTED. IT LOOKS LIKE THERE WAS A SHORT THAT LIT THE WIRES ON FIRE. LUCKILY, IT DID NOT IGNITE THE WHOLE CAR LIKE SOME OTHER CASES.

Mileage: 63,000

Sep 28, 2018

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HATFIELD KIA (1455 AUTO MALL DR, COLUMBUS, OH 43228, (855) 226-5444) WHERE THE CONTACT WAS INFORMED THAT THE STARTER FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. DURING THE SECOND OCCURRENCE, THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,400.

Mileage: 30,400

Jul 29, 2018

THE LIGHTS GO OUT WHEN I TURN MY TURN SINGLE ON OR WHEN I SWITCH FROM LOW BEAMS TO HIGH BEAMS.IT HAPPENS STANDING STILL OR MOVING.IT STARTED AWHILE AGO DON'T KNOW THE MONTH IT WAS SOMETIME LAST YEAR.

Mileage: 790,000

Apr 6, 2018 Fire

TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE AND BURST INTO FLAMES. THE CONTACT STATED THAT A NEIGHBOR ALERTED HER THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT CALLED DRIVE TIME AT (832) 325-4380 (LOCATED AT 11205 GULF FREEWAY, HOUSTON, TX 77034) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

Jan 10, 2018

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD LAMP ASSEMBLY PIGTAIL FAILED TO FUNCTION AS THE DRIVER'S SIDE LOW BEAM LIGHTS WERE SHORTING AND BEGAN TO FLICKER. THE CONTACT HAD TO MANEUVER THE HEADLIGHT SWITCH TO GET THE LIGHTS TO REMAIN ILLUMINATED; HOWEVER, THEY CONTINUED TO FLICKER AND SHORT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CLASSIC KIA (902 WALTON DR, TEXARKANA, TX 75503, (903) 793-4623) WHO REPLACED THE BULB. WITHIN A WEEK, THE DRIVER'S SIDE LIGHT FAILED TO ILLUMINATE AGAIN. CLASSIC KIA WAS CONTACTED AGAIN AND WAS UNABLE TO SUPPLY THE PART. THE LIGHTS CONTINUED TO FLICKER. THE VEHICLE WAS THEN TAKEN TO CROWN KIA (2001 W LOOP 281, LONGVIEW, TX 75604, (903) 759-4667) WHO WAS ABLE TO SUPPLY THE PIGTAIL AND LIGHT, WHICH WAS REPLACED ON THE DRIVER'S SIDE A SECOND TIME. MONTHS LATER, THE LIGHTS CONTINUED TO FLICKER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFED MONTHS LATER. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Dec 18, 2017 Fire

TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS INSPECTED, BUT A DEFECT WAS NOT FOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 20,000. *BF CONSUMER STATED THE VEHICLE WAS NOT INSPECTED. IT WAS JUST DECLARED A TOTAL LOSS. FIRE DEPT SAID IT WAS TOO BURNED TO KNOW WHAT CAUSED THE FIRE. ONLY THE MOTOR BURNED, NOT THE REST OF CAR. THE MOTOR UP TO 2 FRONT TIRES GLOVE COMPARTMENT MELTED. UPDATED 8/30/18*JB

Mileage: 20,000

Dec 5, 2017

KIA USES SOY BASED COATING/INSULATION ON ALL THEIR WIRING & HOSES, MAKING IT SUSCEPTIBLE TO BEING DAMAGED BY RODENTS. THE WINDSHIELD WASHER HOSE ON MINE WAS DAMAGED DUE TO RODENTS. AFTER DOING MORE RESEARCH ONLINE OTHER PEOPLE HAVE COMPLAINED ABOUT MORE IMPORTANT COMPONENTS BEING DAMAGED BY RODENTS AS WELL, AND KIA STATING IT WAS NOT COVERED UNDER THE MANUFACTURES WARRANTY, AND/OR IT WASN'T THEIR FAULT. MY CAR WAS DAMAGED BY THESE RODENTS WHILE SITTING PARKED IN THE PARKING LOT OF MY APARTMENT BUILDING.

Sep 27, 2017

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE LOW BEAM HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTS TURNED OFF AND CAME BACK ON APPROXIMATELY A SECOND LATER. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN AT NIGHT. OVER THE PAST TWO MONTHS, THE LOW BEAM HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTS FLICKERED. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS KIA IN MANASSAS, VIRGINIA) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,543.

Mileage: 87,543

Sep 6, 2017 Fire

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING, THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS FAILED WITHOUT WARNING. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PLUGS WERE MELTED. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE TAIL LIGHT FAILED WITHOUT WARNING. THE CONTACT REPAIRED THE DRIVER'S SIDE TAIL LIGHT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY HAD NO KNOWLEDGE OF THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 11/06/17*LJ *JS

Mileage: 77,000

Aug 8, 2017

CONTINUOUSLY HAVING MY BATTERY GO DEAD, BUT LOCKS AND LIGHTS WORK AT THE TIME THE. ARTERY IS DEAD. WHEN YOU GO TO START THE CAR YOU HEAR A SERIES OF CLICKS,BUT WON'T TURN OVER. WHEN YOU GO TO JUMP START THE BATTERY IT TAKES ONLY 30 SECONDS TO A MINUTE TO START. THEY HAVE CHECKED MY BATTERY AND CAR OUT AND CAN FIND NOTHING WRONG WITH IT.

Mileage: 43,260

Feb 24, 2017

THE VEHICLE STIBILITY CONTROL LIGHT COMES ON WHEN IT WANT , WHICH IS THE PART OF THE (ABS). THE VEHICLE HAS BEEN SEVERAL TIMES TO RESOLVE THE PROBLEM WITH NO LUCK. THE LIGHT WILL GO OFF WHEN YOU TURN OFF THE VEHICLE. I DO ALSO HEAR A CLICKING NOISE FROM TH DRIVER SIDE REAR BRAKE FOR COUPLE OF FEET BUT WENT AWAY. NO CODES PRESENT AT ALL A CORDING TO THE DEALERSHIP WHEN THEY CHECKED. DOE TO THE PHOTOS WHICH MY WIFE AND I HAVE TAKEN DURING THE PROBLEM THE DEALERSHIP DECIDED TO CHECK THE AUTO. THE WIFE AND I HAVE WAITED SEVERAL HRS. AT THE DEALERSHIP, BUT STILL NO LUCK FOR THE LIGHT OR THE CLICKING SOUND TO COME ON. THE WIFE AND I ARE VERY UNSATISFIED WITH THE RESULTS AT THIS TIME. IT SEEMS LIKE (REPLACE THE ABS) CONTROL MODEL SHOULD ELIMINATE THE PROBLRM.

Mileage: 14,000

Dec 11, 2016

CHRONIC DEAD CAR. BATTERY TESTS FINE, NO DRAWS AND WAS REPLACED TO ENSURE FAILURES WERE NOT THE BATTERY. 30 DAYS OUT OF SERVICE TO DATE. DEALER/MANUFACTURER CANNOT DIAGNOSE ISSUE. THERE HAVE BEEN NOISES FROM FUSE BOX UNDER HOOD WHILE CAR IS DEAD. CLICKING NOISES INSIDE CAR, WHEN CAR IS DEAD.

Mileage: 5,400

Nov 1, 2016

CAR BATTERY SEEMED DEAD THOUGH WHEN I TURNED THE KEY THE LIGHTS GO ON AND FLICKERING SOUND BUT DOESN'T CATCH. WHEN JUMP STARTED IT DIDN'T TAKE LONG MAYBE TWO MINUTES AND CAR STARTED.

Sep 13, 2016

YOU CRANK THE CAR THE DOORS LOCK. YOU LOSE ELECTRIC POWER YOU CAN'T OPEN THE DOORS!! NO WAY TO GET OUT OF CAR!! WAS LUCKY ONE WINDOW WAS DOWN!!ALL DOORS NEED TO BE ABLE TO OPEN WITH OUT POWER< WHAT IF ON FIRE OR IN WATER?? THE CAR WAS SETTING IN PARKING LOT OF WALMART LISTING TO RADIO AND THE BAT RAN DOWN!!

Mileage: 36,000

Jul 25, 2016

MY KIA SOUL ELECTRONIC DOOR LOCKS OPERATE IN A RANDOM AND DANGEROUS FASHION. I UNLOCKED THE CAR AND PUT MY PUPPY IN THE VEHICLE AND CLOSED THE DOOR NOT KNOWING THAT MY KEYS WERE STILL IN THE CAR; ALL THE DOORS IMMEDIATELY LOCKED AND I HAD TO BREAK THE WINDOW TO SAVE THE DOG. OTHER TIMES ONE OR TWO DOORS WILL LOCK. THE DELAY IN LOCKING IS RANDOM AND UNRELIABLE. CAR WAS IN PARKING LOT. THIS SYSTEM SHOULD BE DISABLED UNTIL KIA REVIEWS OPERATION OF THE SYSTEM. THERE SHOULD BE A CONSISTENT TIME DELAY BEFORE DOORS LOCK. THIS IS A SAFETY ISSUE.

Mileage: 15,000

Jan 27, 2016

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,600. UPDATED 03/16/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP. HOWEVER, THE PROBLEM HAPPENED AGAIN TWO WEEKS LATER. UPDATED 03/30/16.*JB

Mileage: 3,600

Sep 21, 2015 Crash

MY SON WAS IN A REAR-END COLLISON IN HIS 2015 KIA SOUL, THAT ALSO PUSHED HIM INTO THE PERSON IN FRONT OF HIM. MY SON WAS AT A STOP AS WELL AS THE VEHICLE IN FRONT OF HIM, WHEN A MID SIZED SUV DOING APPROXIMATELY 30-40MPH SLAMMED ON HER BRAKES AND REAR ENDED MY SON. THE SOUL'S BUMPER WENT UNDERNEATH THE CHEVY TAHOE IN FRONT OF HIM. THE AIRBAGS DID NOT DEPLOY. WHEN POLICE AND EMS SHOWED UP AND ASKED HIM IF HE COULD DRIVE IT OFF THE ROAD, THE VEHICLE STARTED, BUT ACCELERATOR WOULD NOT WORK. THEY PUSHED IT OFF THE ROAD. AFTER TOWING TO THE BODY SHOP, THE OWNER SAID HE DIDN'T KNOW WHY THE AIRBAGS HADN'T DEPLOYED BECAUSE THE ELECTRICAL WIRING HARNESS HAD BEEN SEVERED IN THE CRASH. THE TOWING COMPANY WAS HESITANT TO TOW BECAUSE HE WAS AFRAID IT MAY GO OFF. THE SOUL HAD AN ESTIMATE OF $15,753.75 IN DAMAGE AND THEREFORE TOTALED...BUT HIS AIRBAGS NEVER WENT OFF.

Mileage: 6,743

Jun 4, 2015

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HEARD A LOUD NOISE AND HAD TO SHUT OFF AND RESTART THE VEHICLE IN ORDER FOR THE LOUD NOISE TO STOP. THE VEHICLE ALSO FAILED TO START PROPERLY. THE FAILURE RECURRED MULTIPLE TIMES. THE OIL WARNING LIGHT AND OTHER LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE MECHANIC STATED THAT THEY WERE UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. ...UPDATED 01/05/17 *BF UPDATED 10/18/2017*CN

Mileage: 2,000