2020 KIA SOUL Problems & Recalls

The contact owns a 2020 Kia Soul. The contact stated that the vehicle indicated that the oil level was low. The vehicle was taken to the dealer, and the dealer informed the contact that the dipstick was dry. The contact was concerned because oil had been added to the vehicle four months earlier, in ...

Mileage: 135,637

The car is at the shop. My mechanic says engine needs to be replaced. It failed rapidly, in one evening, it started running ruff and check engine light came on. It stalled more than 5 times. The car stalled in an intersection and had to coast to a stop to restart. The next morning drove to O'...

On August 3, 2025, I was in Erie PA - Presque Isle Park when the check engine light came on. It was a Sunday, so dealership was closed. I was over 3 1/2 hrs from home. Had no choice but to drive home and pray that I made it. On Monday, dealer said OK to drive if light is not flashing. If anything ha...

The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it to the dealership twice and numerous repairs were made and the vehicle continues to malfunction. It sputters and has created a dangerous condition to drive. For example, my 21 year ol...

The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it to the dealership twice and numerous repairs were made and the vehicle continues to malfunction. It sputters and has created a dangerous condition to drive. For example, my 21 year ol...

The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it to the dealership twice and numerous repairs were made and the vehicle continues to malfunction. It sputters and has created a dangerous condition to drive. For example, my 21 year ol...

My car has been acting up almost every winter. Bought brand new and within two years would not start. Triple A had to get it started. Next winter it shook and the check engine light came on. There was a misfire. I called Kia of Queensbury and they just told me to keep the gas cap off for a bit and t...

The car is frying my battery. I had a Duralast Platinum that should last approx 4 years. It killed one at 26 months. I replaced it, free of charge per the warranty, and 6 months later the brand new one is testing low again. Also, at 127k miles a flashing check engine light came on, I took it for a p...

The car is frying my battery. I had a Duralast Platinum that should last approx 4 years. It killed one at 26 months. I replaced it, free of charge per the warranty, and 6 months later the brand new one is testing low again. Also, at 127k miles a flashing check engine light came on, I took it for a p...

Vehicle transaxle will start or feel like is slips and wont go pass 40mph on the highway and has become a safety concern. This started about a week ago and continues. No lights on dash and dealer claims they cant duplicated concern. On the way to the dealer it was doing it and when we pickup the veh...

I'd been having issues where the entirety of my oil reservoir would burn off before I was due for an oil change, which would result in my car having issues starting and running while driving on the road. I've had two separate mechanics not associated with Kia that have told me to take it to Kia and ...

Car is suddenly stalling without warning during idling or slow acceleration. No check engine light initially appears. When the stall happens a check engine light comes on. When the car restarts there is not a check engine light. Car will sometimes mar a funny sound like a loud fan and jerking motion...

Car is suddenly stalling without warning during idling or slow acceleration. No check engine light initially appears. When the stall happens a check engine light comes on. When the car restarts there is not a check engine light. Car will sometimes mar a funny sound like a loud fan and jerking motion...

The engine began to sound like it was missing or sputtering. This occurred for a short period of time, and then the sound stopped. The next day the sound started again, shortly after engine seized while driving which created a very dangerous situation. After about 10 minutes the vehicle restarted, ...

The engine began to sound like it was missing or sputtering. This occurred for a short period of time, and then the sound stopped. The next day the sound started again, shortly after engine seized while driving which created a very dangerous situation. After about 10 minutes the vehicle restarted, ...

Component that failed: The engine (2.0L Nu MPI) suffered a sudden internal mechanical failure. A connecting rod broke and punctured through the engine block. The failure was catastrophic and occurred without any warning lights, oil pressure warnings, overheating messages, or performance symptoms bef...

On my morning commute the engine light popped up and I started feeling a rumbling in my car when idle and gliding after accelerating. I suspect the issue is consistent with the recall for 2.0L Nu MPI engine due to a fire risk caused by faulty piston oil rings. Some sources say this is for 2020-2023 ...

The check engine light came on and took in to have checked and am told I need a whole new engine. When Kia is contacted they are saying that they do not honor 100,000 mile warranty as I am not the first owner. I would like this to be honored because it is ridiculous that an engine would fail this so...

The engine stalled. I was in a left turning lanev(which there's 2 left turning lanes and I was in the far left turning lane when the vehicle stalled and I had to get out in heavy traffic and push the vehicle to the gas station to the right of me. Cars were coming so close to me and I was so scared) ...

While I was parked, I got into the vehicle inserted the key and turned the vehicle on as it was started five seconds later the vehicle shut off instantly and the check engine light came on. I tried to keep starting the vehicle a couple of times. When it finally started, I had no warning lights on th...

Engine stopped do to zero oil no light came on warning me and I checked the oil a month pryer. Had the oil changed two months before.

The contact owns a 2020 Kia Soul. The contact stated that the vehicle had shut off on several occasions while driving in traffic or while stopped at a stoplight. The contact stated that while the air conditioning was activated, the engine made an abnormally loud thumping sound before the vehicle shu...

Mileage: 80,000

The contact owns a 2020 Kia Soul. The contact stated that the vehicle had shut off on several occasions while driving in traffic or while stopped at a stoplight. The contact stated that while the air conditioning was activated, the engine made an abnormally loud thumping sound before the vehicle shu...

Mileage: 80,000

Paint is bubbling and peeling off in large sections down to the primer coat. The paint is shedding. Paint does not appear to have adhered to the E-coat.

Second engine installed in the car ceases to fire. Condition does not change with new sensors for camshaft nor crankshaft. Engine turns freely cranks but will not restart. Unreliable driving conditions. Mathew’s Kia wants $1400 upfront to start exam in blind faith to see if a properly serviced ca...

Second engine installed in the car ceases to fire. Condition does not change with new sensors for camshaft nor crankshaft. Engine turns freely cranks but will not restart. Unreliable driving conditions. Mathew’s Kia wants $1400 upfront to start exam in blind faith to see if a properly serviced ca...

Second engine installed in the car ceases to fire. Condition does not change with new sensors for camshaft nor crankshaft. Engine turns freely cranks but will not restart. Unreliable driving conditions. Mathew’s Kia wants $1400 upfront to start exam in blind faith to see if a properly serviced ca...

Since the first year of ownership, I have noticed that the vehicle burns oil excessively. I reported this issue to the Kia dealership, but I was told that “it is normal to add a quart of oil every other week.” Despite this statement, I believe this is not normal and points to a defective engine ...

The contact owns a 2020 Kia Soul. The contact stated that while driving at a very low speed, the vehicle's speed increased independently. No warning lights were illuminated. The contact stated that the failure occurred while the vehicle was being parked. The contact noticed an unusual sound, and the...

Mileage: 32,500

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine). The vehicl...

Mileage: 53,000

To Whom It May Concern, I am writing to formally submit a complaint regarding the handling of my vehicle recall and repair process at Kia Killian Road in Columbia, South Carolina. Vehicle Information: - Year/Make/Model: 2020 Kia Soul - VIN: [XXX] - Registered Owner: [XXX] Timeline of Events: - My ...

To Whom It May Concern, I am writing to formally submit a complaint regarding the handling of my vehicle recall and repair process at Kia Killian Road in Columbia, South Carolina. Vehicle Information: - Year/Make/Model: 2020 Kia Soul - VIN: [XXX] - Registered Owner: [XXX] Timeline of Events: - My ...

Car was purchased used in November 2024. Driven minimally through 2025. July of 2025 engine began stalling at low idle or when pulling into a stop and repeatedly stalling out. Took car to mechanic and replaced crankshaft position sensor, spark plugs, and fuel pump - cost $1,218. Stalling still occur...

According to Ray Skillman Southside Kia, located in Greenwood, Indiana on [XXX], the “exhaust engine lock pin” broke inside the engine causing metal to shear inside the engine causing engine failure and needing engine replacement. Prior to this diagnosis the car was stalling during running in th...

The contact owns a 2020 Kia Soul. The contact stated that while her son was driving at approximately 35 MPH and going up a slight hill, the vehicle stalled. The contact's son said multiple unknown warnings illuminated. The son depressed the brake pedal and felt that it was very hard to depress. The ...

Mileage: 12,000

The contact owns a 2020 Kia Soul. The contact stated that while her son was driving at approximately 35 MPH and going up a slight hill, the vehicle stalled. The contact's son said multiple unknown warnings illuminated. The son depressed the brake pedal and felt that it was very hard to depress. The ...

Mileage: 12,000

The contact owns a 2020 Kia Soul. The contact previously received notification of NHTSA Campaign Number: 21V259000 (Engine). The vehicle was taken to a dealer, where an inspection was performed, and the contact was informed that the vehicle had passed the inspection. The mechanic stated that no repa...

Mileage: 92,000

Kia initially refused to honor engine-related safety recalls on my vehicle (including Recall No. 21V259). Only after I filed a complaint with higher authorities did Kia agree to replace my engine. After completing this recall repair, Kia suddenly claimed my vehicle’s ignition “needs replacement...

Check engine light code P1327 According to what I have read on the internet, it says that this code is usually associated with improperly heated rings. This causes excessive oil use and oil leaking and possible fires if the oil leaks on the exhaust. It can also causes shaking or knocking which leads...

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine). The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the hood. The contact turned off and attempted to restart the vehicle after a...

Mileage: 105,000

My engine stalled out as I was heading up a hill after taking a right turn. There were cars coming up behind me and could have had a rear end collision. A day or two before, the check engine light came on but it was not flashing. I was going to have it looked at ASAP. I had it towed to my mechani...

So the actual oil piston ring problem started with the 2020 Kia soul, I had a recall and I took it to the Kia dealership, over 3 hours away and they performed their noise test and checked it over, I complained about burning quite a bit of oil and they said they would have to do a oil consumption tes...

Was driving home from work and the car started smoking and making nose. Full power loss but was able to safely pull over to side of the ride. Had vehicle towed to mechanic and a piston had blown a hole through the engine. Mechanic estimated the cost of repair $7000 or more to replace the engine.

Piston oil ring failure resulting in needing a complete new engine. Known recall issues on other years same model/engine(2.0L). Car would lose oil pressure and stall while driving at any speed.

Paint bubbling on both side of the car. Kia claims there is no defect in their paint however it seems to be a known problem with the white Kia soul.

The engine totally failed while driving without any warning. Zero warning lights came on and the car would not restart. I had it towed to the dealership where they reported that I needed a new engine which is not covered under warranty or recall repair even though its been recalled several times and...

My wife had went to the store and came out and went to pull out and the vehicle jerked forward and died. I went to see if it was a dead battery the vehicle would not jump. I called a tow truck and realized that the engine had completely failed. I took it to Parkside Kia in Knoxville Tennessee and th...

The contact owns a 2020 Kia Soul. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine, low oil, and battery warning lights were illuminated. The contact stated that the vehicle was making an abnormal rattling soun...

Mileage: 93,307

Vehicle: 2020 Kia Soul VIN: [XXX] Component: Engine What happened: My 2020 Kia Soul experienced sudden engine failure at around 130k miles. I was driving when the oil light turned on, and within seconds the engine seized and locked up. The check engine light came on afterward. There were no prior...

First issue started in February when check engine light came on for camshaft position sensor A circuit. Took to Shawnee Mission Kia and was told that I just needed an oil change. Not even a mile away and the check engine light came back on. Took to where I purchased the vehicle from and they fixed t...

The contact owns a 2020 Kia Soul. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the contact pulled over. The contact stated that upon inspecting the vehicle, the contact became aware that there was no engine oil in the vehicle. The contact added engine oil,...

Mileage: 94,815

I am submitting this formal complaint regarding Kia’s failure to honor engine-related recall repairs on my 2020 Kia Soul. Despite these recalls being publicly issued by Kia and clearly applicable to my vehicle, I have encountered significant obstacles in obtaining the necessary repairs. I have ma...

Complaint Regarding Mechanical Failure and $315 Service Charge on Recent Vehicle Purchase I’m writing to formally express my concern and disappointment regarding the recent service experience involving my vehicle purchased on April 12, 2025. A few weeks after purchase, I returned to the dealersh...

Complaint Regarding Mechanical Failure and $315 Service Charge on Recent Vehicle Purchase I’m writing to formally express my concern and disappointment regarding the recent service experience involving my vehicle purchased on April 12, 2025. A few weeks after purchase, I returned to the dealersh...

Complaint Regarding Mechanical Failure and $315 Service Charge on Recent Vehicle Purchase I’m writing to formally express my concern and disappointment regarding the recent service experience involving my vehicle purchased on April 12, 2025. A few weeks after purchase, I returned to the dealersh...

I have a certified pre owned 2020 Kia SOUL. It has roughly 29,000 miles on it. I have had 2 instances where the check engine light starts blinking with no warning and i have had to have the car towed. I have documentation that I keep up with oil changes. Each time it was towed, there was no oil. I ...

While driving, the engine started to knock shortly before stalling. The car was restarted and then stalled again while to safely get it into a driveway. The check engine light did not come on until after the first stall (code P0014). As mentioned, these stalls occurred while driving at speed and on ...

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the driver’s side tire was making a metal scraping sound. In addition, the contact stated there was an abnormal chemical odor entering into the cabin of the vehicle. No warning light was illuminated. T...

Mileage: 33,000

Someone broke my window, and entered my car. Then proceeded to tear apart the entire area of the car that it below the steering wheel including the ignition. The car was not able to be turned off. This left the car unable to be used and unfortunately needed to be towed away. This is the second time ...

Someone broke my window, and entered my car. Then proceeded to tear apart the entire area of the car that it below the steering wheel including the ignition. The car was not able to be turned off. This left the car unable to be used and unfortunately needed to be towed away. This is the second time ...

Someone broke my window, and entered my car. Then proceeded to tear apart the entire area of the car that it below the steering wheel including the ignition. The car was not able to be turned off. This left the car unable to be used and unfortunately needed to be towed away. This is the second time ...

Car stalls constantly. Tires plus inspected and did diagnostic early March. Kia dealership inspected and did diagnostic recently

The pearl white paint is pealing. And chipping

Engine Knock and random engine shutoff, dealership filled apparent recalls: Changed piston rings, ECM Update, Update on ECM Logic, and unrelated update to anti-theft ignition protector. Recommends a entire engine replacement due to "internal failure" but failed to provide proof of damage or reasona...

Rod bearing pop while driving on highway. Car stalls out. Only warning was oil light and battery light appearing. Rough idle and sluggish...sounds like it's going to blow .

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine); however, the dealer informed the contact that the recall repair could not be performed because the test used to check the piston rings was faulty. The vehicle was remained at the dealer....

Hi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on. I stopped to see an auto place. If it was a problem hHi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on. I stopped to see at an auto p...

Hi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on. I stopped to see an auto place. If it was a problem hHi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on. I stopped to see at an auto p...

The contact’s wife owns a 2020 Kia Soul. The contact stated while driving at various speeds and turning the steering wheel, the steering wheel failed to return to center. There were no warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the cont...

Mileage: 232,000

The contact called on behalf of his wife who owns a 2020 Kia SOUL LX. The contact stated that they had began to notice that while driving at various speeds and turning the steering wheel the steering would remain turned and would not return to its original position, no warning lights were illuminate...

2020 Kia Soul with 55,000 miles on it had the check engine light come on. The car was promptly taken to the dealership where was determined that the combustion chamber had filled with oil which had soaked the spark plugs, causing the pistons to misfire and completely ruin the engine. The car had alw...

The contact owns a 2020 Kia Soul. While the contact's daughter was driving at an undisclosed speed, the contact's daughter noticed an abnormally loud knocking sound coming from the vehicle. Additionally, there was smoke coming the exhaust and the vehicle was erratically shaking. No warning light was...

Mileage: 69,000

My car randomly started stalling and turned off while I was in the middle of a busy intersection with both my children in the car. I had to turn on my hazards and turn off my car and turn it back on and press on the gas pedal. The car did that four times in less than 30 minutes. I am not the origina...

My car randomly started stalling and turned off while I was in the middle of a busy intersection with both my children in the car. I had to turn on my hazards and turn off my car and turn it back on and press on the gas pedal. The car did that four times in less than 30 minutes. I am not the origina...

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the...

The contact owns a 2020 Kia Soul. The contact stated that the vehicle was consuming a quart of oil every 1,000 miles. The contact stated that there were no visible leaks. While driving at an undisclosed speed, the vehicle stalled. The vehicle failed to accelerate above 2,500 RPM. There was smoke com...

Mileage: 69,000

The contact owns a 2020 Kia Soul. The contact stated that the vehicle was consuming a quart of oil every 1,000 miles. The contact stated that there were no visible leaks. While driving at an undisclosed speed, the vehicle stalled. The vehicle failed to accelerate above 2,500 RPM. There was smoke com...

Mileage: 69,000

The contact owns a 2020 Kia Soul. The contact stated while driving 10 MPH on the driveway, the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with thermostat failure. The contact had the thermostat replaced and a coolant repair. The manufacturer wa...

Mileage: 9,408

2/7/25 went to Dublin CA KIA dealership requested engine diagnostic for engine light and burning oil @76,621 mileage they found code for catalyst efficiency PO42000, upper O2 sensor has failed, verified Cat Comb had no damage and wasn't clogged. inspected cylinder walls and found scoring on cylinder...

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with internal engine failure, and it was determined that the long block, CAT e...

Mileage: 90,000

The contact owns a 2020 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that when the vehicle was started, there were several unknown warning lights illuminated. In addition, the contact stated that the vehicle was consuming an excessive am...

Mileage: 62,000

Error codes possibly 3 times diagnose. P0017. Crankshaft - camshaft 1 correlation bank b .Could be timing chain being stretched vigorously. Still have excessive oil consumption after getting piston rings replaced.

So my car (despite being regularly maintained) had complete engine failure. At 100,300 miles. I was told the bottom half of the engine had complete shut down due to excessive oil burning. The car would start but then when put in gear would die immediately. When originally noticed the engine would sh...

I have called Kia multiple times about my 2020 Kia soul burning oil. The car is only 5 years old and should not be going through oil like it is. My car takes 5 quarts of oil. I do an oil change every 3,000 miles. When I drain the old oil it’s only at 2 quarts. The car burns 3 quarts of oil every 3...

Car started running rough and stalling at stops. Replace crankshaft sensor and vvt solenoids. Found out there was a recall and sent to dealership for recall. They claim that the issue is not related to the recall, that the valves are the issue. But if the piston oil rings aren't working properly tha...

The contact owns a 2020 Kia Soul. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. The contact heard a loud banging sound comi...

Mileage: 121,000

The contact owns a 2020 Kia Soul. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. The contact heard a loud banging sound comi...

Mileage: 121,000

The contact owns a 2020 Kia Soul. The contact stated that the engine was consuming an excessive amount of engine oil. The contact stated that while at a stop, the vehicle lunged forward and stalled. The vehicle was restarted. The check engine warning light was illuminated. The vehicle was taken to a...

Mileage: 88,000

The contact owns a 2020 Kia Soul. The contact stated while driving approximately 35-40 MPH, the vehicle stalled with several unknown warning lights illuminated. After several attempts, the vehicle was restarted, and the contact was able to pull over to the side of the road. After waiting for a while...

Mileage: 30,000

I brought the vehicle in for the open recall, which clearly states that the dealership would conduct a thorough inspection of the engine. Not only did they inspect the engine as required by the recall, but they refused to complete the recall altogether and told me that I needed to purchase a new eng...

The contact owns a 2020 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was later towed to an independent mechanic, who diagnosed that the engine was faulty and needed to be replaced. The vehicle was...

Mileage: 140,000

While driving the vehicle on the highway I lost speed slowly..pull over an car made a rattling noise an stop running..Took to dealer.they have had my car going on three months..last I talk with them I had to agree with the next step which could cost me.to take apart.to see if I kept up with my oil c...

I brought my vehicle in for the open recall as my engine seized: Manufacturer Safety Recall issued NHTSA: #21V259 Recall: #SC209A SC209A ECM UPDATE (PISTON-RING NOISE) Kia is refusing the repairs and has not completed the recall, which includes the following remedy: KIA WILL INSPECT AND IF NECES...

Engine failure while driving, only 51,000 miles on the vehicle. I was driving on the interstate and fortunately was in the right lane so I could pull over immediately and it did not cause an accident. I was driving approximately 45 miles per hour to pull onto the interstate when a loud noise and eng...

When I would come to a complete stop at a stop sign it would stall battery light and oil light would come on. I would need to put it in park then turn it off and turn it back on. It also would suck up oil like crazy I would need to replace the oil every few days otherwise it wouldn't start. I took i...

When I would come to a complete stop at a stop sign it would stall battery light and oil light would come on. I would need to put it in park then turn it off and turn it back on. It also would suck up oil like crazy I would need to replace the oil every few days otherwise it wouldn't start. I took i...

The contact owns a 2020 Kia Soul. The contact stated while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to the dealer where it was discovered that the engine was consuming an excessive amount of oil. The contact was provided an estimate for a diagnosti...

Mileage: 76,000

ON NOVEMBER 29,2024 i FOUND A PAINT BUBBLE under the door handle of the rear passenger side of my Snow Pearl white Kia Soul. The primer is visible underneath and intact but the area is cracking and peeling thereby enlarging quickly. I have read online that others have had this problem. I called th...

I had software installed for piston rings. Got car back with check engine light on. Brought it back and was told I need a new engine which I need to pay for. Car was bought brand new gave receipt for oil changes.

My 2020 Kia Soul is not even five years old yet and under 20k miles and I noticed that the paint has started to lift and this should not happen. I have heard that other Kia models with the same paint, Snow White Pearl, have had the same reported issue over the past few years. The paint started bub...

Our vehicle experienced every dash light on the board coming on intermittently. At time, we could not use the remote control and had to open the door and crank the car manually. Windshield Wipers and headlamps did not work, nor did any of the safety features on the car or indicator lights. When a...

Our vehicle experienced every dash light on the board coming on intermittently. At time, we could not use the remote control and had to open the door and crank the car manually. Windshield Wipers and headlamps did not work, nor did any of the safety features on the car or indicator lights. When a...

Our vehicle experienced every dash light on the board coming on intermittently. At time, we could not use the remote control and had to open the door and crank the car manually. Windshield Wipers and headlamps did not work, nor did any of the safety features on the car or indicator lights. When a...

When taken for oil changes, no oil is left on stick and motor will lock and cut off. I have to restart the car to get it to turn on.

When taken for oil changes, no oil is left on stick and motor will lock and cut off. I have to restart the car to get it to turn on.

I am filing a complaint about my paint. It is fading and on the roof and hood.

While driving vehicle; stalling, sputtering, failure to shift gears, engine knocking/shaking car. Altinator was replaced and stopped sputtering. Following day I was going 55 mph and car completely stalled out on a busy road and almost got rear ended and car lost power car was towed to Kia Dealership...

While driving vehicle; stalling, sputtering, failure to shift gears, engine knocking/shaking car. Altinator was replaced and stopped sputtering. Following day I was going 55 mph and car completely stalled out on a busy road and almost got rear ended and car lost power car was towed to Kia Dealership...

Upon releasing the break, all warning lights appear (like when initially starting the vehicle). Then they usually all turn off again. From time to time, specific lights come on but disappear upon turning the engine off and then on again. In effect, it's hard to tell if there really is a maintenanc...

The entire car is infested with Mold due to a prior evaporator leak that was improperly installed prior to my purchase of the vehicle. The dealership Lighthouse Point Kia in Pompano, Florida, refusing to fix the car issues.

The entire car is infested with Mold due to a prior evaporator leak that was improperly installed prior to my purchase of the vehicle. The dealership Lighthouse Point Kia in Pompano, Florida, refusing to fix the car issues.

The entire car is infested with Mold due to a prior evaporator leak that was improperly installed prior to my purchase of the vehicle. The dealership Lighthouse Point Kia in Pompano, Florida, refusing to fix the car issues.

The contact owns 2020 Kia Soul. The contact stated while driving 60-65 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the check engine warning light was illuminated. The veh...

Mileage: 68,824

I was driving to work this morning and my check engine light started flashing.I took it to O'reilly's and plugged it in and it said something wrong with my engine.I just had it serviced and everything was fine and tell all of the sudden.This happened?Time this happened.I had to have 4 new engines pu...

My 2020 Kia Soul S is not even five years old yet and far under 100k miles and I noticed that the paint in several places has started to lift and this should not happen. I have heard that other Kia models with the same paint, Snow White Pearl, have had the same reported issue over the past few years...

In the timeframe of 1 oil change had to add 3-4 qts of oil to my car and still have 1000 miles left before i have to have an oil change. It is a 2020 2L kia soul. The car has no leaks and has been properly maintained. I have taken it to a shop that told me that it is probably going to blow a motor i...

Car is making a knocking sound

I was driving to work. 12 miles my oil leaked. A state trooper turned around when seeing flames and called the fire department and tow truck. I lost control of the car, nothing was working. I was only ever given one recall notice which I fixed 2 months after buying the car. The car also has issues w...

Mileage: 114,502

I was driving to work. 12 miles my oil leaked. A state trooper turned around when seeing flames and called the fire department and tow truck. I lost control of the car, nothing was working. I was only ever given one recall notice which I fixed 2 months after buying the car. The car also has issues w...

Mileage: 114,502

I was driving to work. 12 miles my oil leaked. A state trooper turned around when seeing flames and called the fire department and tow truck. I lost control of the car, nothing was working. I was only ever given one recall notice which I fixed 2 months after buying the car. The car also has issues w...

Mileage: 114,502

Engine using oil at only 45,000 miles. It's been less than 500 miles since last oil change and today had to put 1/2 quart of oil. Had all recalls done. Told the dealership it was using oil, they said it was a faulty gasket and oil drain plug was lose. Changed everything including oil,gasket and tigh...

Unknown. Consuming oil at a high rate. Car also randomly loses acceleration power acting as if it’s in neutral.

Unknown. Consuming oil at a high rate. Car also randomly loses acceleration power acting as if it’s in neutral.

The contact owns a 2020 Kia Soul. The contact stated while driving 80 MPH and attempting to pass another vehicle, the accelerator pedal was depressed, but the vehicle failed to accelerate while the RPMs were significantly high. The contact stated that she intendedly decelerated to 60 MPH; however, t...

Mileage: 44,306

The contact owns a 2020 Kia Soul. The contact stated while driving 80 MPH and attempting to pass another vehicle, the accelerator pedal was depressed, but the vehicle failed to accelerate while the RPMs were significantly high. The contact stated that she intendedly decelerated to 60 MPH; however, t...

Mileage: 44,306

The car had transmission failure at 44000 miles.

The contact owns a 2020 Kia Soul. The contact stated that while driving at 30 MPH, the vehicle inadvertently lost motive power. The contact was unable to pull to the shoulder of the roadway but was able to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to ...

Appropriately April 2024, The engine service light came on at about 115,000 miles, followed by the 2020 Kia Soul X-line engine stopped running. I tried turning off the key and attempting to restart the car however it would start but for only a few seconds. After 5 or 6 tries to restart the car, I ...

Mileage: 117,517

Appropriately April 2024, The engine service light came on at about 115,000 miles, followed by the 2020 Kia Soul X-line engine stopped running. I tried turning off the key and attempting to restart the car however it would start but for only a few seconds. After 5 or 6 tries to restart the car, I ...

Mileage: 117,517

Appropriately April 2024, The engine service light came on at about 115,000 miles, followed by the 2020 Kia Soul X-line engine stopped running. I tried turning off the key and attempting to restart the car however it would start but for only a few seconds. After 5 or 6 tries to restart the car, I ...

Mileage: 117,517

The contact owns a 2020 Kia Soul. The contact stated that while driving at various speeds, the vehicle was shaking, vibrating and a loss of motive power. The vehicle was towed to the dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced but the failure pe...

Mileage: 26,000

The contact owns a 2020 Kia Soul. The contact stated that while driving at various speeds, the vehicle was shaking, vibrating and a loss of motive power. The vehicle was towed to the dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced but the failure pe...

Mileage: 26,000

Seat belt extenders are not made available at Kia Dealership.

Engine burning oil..started knocking

Engine burning oil..started knocking

Pistion Rings

The contact owns a 2020 Kia Soul. The contact was driving at approximately 35 MPH when the check engine warning illuminated. The contact stated that the vehicle stalled and she was able to pull over and restart the vehicle. The check engine warning light would turn off and on. The vehicle was taken ...

Mileage: 100,000

The contact owns a 2020 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The following day, while the contact was driving, and in route to take the vehicle to the dealer, the check engine wa...

Mileage: 71,000

The engine burns all oil out within 1000 miles of driving. No leaks, but oil disappers.

The oil plug

The oil plug

The contact owns a 2020 Kia Soul. The contact stated while driving 65 MPH, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated on the instrument panel. Despite the failure, the contact was able to coast the vehicle back to the residence. Th...

Mileage: 98,000

The vehicle started with what felt like the car was going gently slower and faster as if it was almost out of fuel but had a full tank. This happened a couple times and I had the dealership check it out but they were unable to recreated the problem. This progress to a more obvious gear shifting hard...

My check engine light is on. I took to mechanic and the diagnostic code that came up as p1327:00. Piston Ring Noise Sensing System". And KIA issued a service bulletin [XXX] (Rev 1, [XXX]). I called the dealership Premier KIA in Kenner, LA. They refuse to even acknowledge or respond to have it ...

Unknown. Im honestly not sure if this complaint would fit in this category. I have contacted Kia multiple times and have gotten no response. I had my Kia updated with the anti theft system and i have gotten denied insurance more than once due to the fact that the update does not include a passive en...

I had transmission changed out in May of 23 and then in November the check engine lights starts blinking and now I need a new engine, prior to needing a new engine the car would cut off it was loud and it wasn’t taking off like it should.

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was no...

Mileage: 76,000

The engine when it heats up drives so rough. Then the car completely shuts off. This creates such a dangerous situation when on the freeway. The motor needs to be replaced. I bought car from a used dealership and have only had 2 months and the motor is gone. Recall on certain motors is garbage becau...

Unresolved Recall. The vehicle was under recall in 2019 and should not have been sold by JTs Kia in Columbia, SC. The piston oil rings were affected in the 2019 recall and also caused an issue for the 2020 Kia Souls. The car was sold under recall. Once the revised recall came out in 2021 JTs Kia di...

Unresolved Recall. The vehicle was under recall in 2019 and should not have been sold by JTs Kia in Columbia, SC. The piston oil rings were affected in the 2019 recall and also caused an issue for the 2020 Kia Souls. The car was sold under recall. Once the revised recall came out in 2021 JTs Kia di...

I bought my car brand new off the lot 0 miles on it. Recieved a letter in mail Dec. 7th 2021 bout the pistons not being treated properly. And the software being available. I've been putting anywhere from 1 quart to 1.5 quart of oil in weekly. There's no leaks no smoke not sure where oil is going. It...

I bought my car brand new off the lot 0 miles on it. Recieved a letter in mail Dec. 7th 2021 bout the pistons not being treated properly. And the software being available. I've been putting anywhere from 1 quart to 1.5 quart of oil in weekly. There's no leaks no smoke not sure where oil is going. It...

I bought my car brand new off the lot 0 miles on it. Recieved a letter in mail Dec. 7th 2021 bout the pistons not being treated properly. And the software being available. I've been putting anywhere from 1 quart to 1.5 quart of oil in weekly. There's no leaks no smoke not sure where oil is going. It...

The engine was damage and the Kia Wesley chapel. Does not want to respond and is within the warranty and has less than 100,000 miles . The car broke do2n on the express and it turned off .

My vehicle was stolen. . They broke out window. The problem of kia’s being stolen has increased to the point local officials have filed a lawsuit against kia. The problem of these cars being easily stolen has been all over the news recently. People are getting killed because of reckless driving b...

My vehicle was stolen. . They broke out window. The problem of kia’s being stolen has increased to the point local officials have filed a lawsuit against kia. The problem of these cars being easily stolen has been all over the news recently. People are getting killed because of reckless driving b...

My vehicle was stolen this morning from my home. I was not notified of a defect causing it to be stolen easily. Glass left in parking spot where car had been parked.

Apparently the engine according to the dealership. The engine has been stalling a slow speeds usually in stop and go traffic. No because they told me they will only drive it about a half a mile and not in the same conditions as I explained. I am being told the dealership has inspected this. Absolute...

See attached document from complainant

My husband was driving down the street in our 2020 Kia soul when under the hood of the car started to smoke profusely and a fire broke out under the hood of the car the engine was affected the car no longer turns on or turns over there was a recall for the engine overheating however we took it into ...

I purchased this car (Used) on 8/1/2023 and on 8/7/23 I called Kia and stated that the car started shaking while driving and I took the car to the dealership on 8/10 and they stated they could not find any problem, they would have if they had taken it out for a drive. After waiting all day from 9:30...

I purchased this car (Used) on 8/1/2023 and on 8/7/23 I called Kia and stated that the car started shaking while driving and I took the car to the dealership on 8/10 and they stated they could not find any problem, they would have if they had taken it out for a drive. After waiting all day from 9:30...

I purchased this car (Used) on 8/1/2023 and on 8/7/23 I called Kia and stated that the car started shaking while driving and I took the car to the dealership on 8/10 and they stated they could not find any problem, they would have if they had taken it out for a drive. After waiting all day from 9:30...

On August 15, 2023 my 2020 Kia Soul's engine over heated causing a fire under the hood. There after the car smoked and would not turn back on or turn over.

I bought this car in November of 2022 and it didn't make it its 3rd oil change. The car averaged a quart low at each oil change but that didn't seem to outrageous to me. It drove perfectly until June when the check engine light randomly came on and started flashing. I took it to the dealership who t...

I had a noise for 2 days when I made right turns. Then my check engine light came on July 30 2023. On July 31 2023 I went to where I received the car from which was century 3 Chevrolet and they told me to go across the street to century 3 kia. I went there told them the problem. I was told they coul...

The tether buckles appear to be too small to clip into the vehicle tether anchors. When clipped in and an audible click is heard, the tether buckles release with a very light tug. I have tried tethering only one buckle as deep as the buckle allows and until I hear the click, but it still pops loose ...

Approximately 30 miles into a trip, with mostly highway driving, the transmission failed completely. Stepping on the gas pedal caused the engine to roar but did not move the car. Unfortunately, this happened while I was driving eastbound on the San Francisco Bay Bridge, causing a very dangerous si...

Faulty design of rear right hand passenger seatbelt buckle prevents use while the left side of the split seat is folded down for cargo.

Faulty design of rear right hand passenger seatbelt buckle prevents use while the left side of the split seat is folded down for cargo.

While driving down the street the car turned completely off. Had aaa Try to jump it…aaa guy said it looks like there might be a problem with the engine…it has been sitting at the car dealership for the last 3 weeks.

The car stalled when coming to a stop and would not start for over 5 mins while on a major road. When the car finally started engine light started to flash and at a fast speed. Got the car home and noticed the oil leaking heavily. I have only had the car for 2 weeks so I took the car into the AutoCa...

The car stalled when coming to a stop and would not start for over 5 mins while on a major road. When the car finally started engine light started to flash and at a fast speed. Got the car home and noticed the oil leaking heavily. I have only had the car for 2 weeks so I took the car into the AutoCa...

I recently purchased this 2020 Kia Soul at the end of April 2023. About 2 weeks ago while I was stopped for a red light in a busy intersection and the "restart" feature was engaged as I had the brake pedal pressed but then as the light turns green and I move my foot from brake to gas (that step is s...

I recently purchased this 2020 Kia Soul at the end of April 2023. About 2 weeks ago while I was stopped for a red light in a busy intersection and the "restart" feature was engaged as I had the brake pedal pressed but then as the light turns green and I move my foot from brake to gas (that step is s...

I recently purchased this 2020 Kia Soul at the end of April 2023. About 2 weeks ago while I was stopped for a red light in a busy intersection and the "restart" feature was engaged as I had the brake pedal pressed but then as the light turns green and I move my foot from brake to gas (that step is s...

ON 8/18/22 I HAD 5 RECALLS DONE ONE BEING SC209 THE PISTIONOIL RING, THAT WAS CAUSING IT TO STALL OUT/DIE IN TRAFFIC AFTER THE RECALL IT WORKED FINE FOR A FEW DAYS THEN IT PROGRESSIVE GOTTEN WORSE AND STARTED USING OIL, AND THE OIL LIGHT NO LONGER WORKED . ALSO AFTER A OIL CHANGE THE "ALERT F...

ON 8/18/22 I HAD 5 RECALLS DONE ONE BEING SC209 THE PISTIONOIL RING, THAT WAS CAUSING IT TO STALL OUT/DIE IN TRAFFIC AFTER THE RECALL IT WORKED FINE FOR A FEW DAYS THEN IT PROGRESSIVE GOTTEN WORSE AND STARTED USING OIL, AND THE OIL LIGHT NO LONGER WORKED . ALSO AFTER A OIL CHANGE THE "ALERT F...

I have two complaints. One just occurred while driving down the highway. My hood popped open. I do not go under the hood. I have my car serviced. The last time it was serviced was over a month ago. The hood popped open immediately the alarm began to ring and I pulled over. I got out on the side of t...

I have two complaints. One just occurred while driving down the highway. My hood popped open. I do not go under the hood. I have my car serviced. The last time it was serviced was over a month ago. The hood popped open immediately the alarm began to ring and I pulled over. I got out on the side of t...

The auto start-stop function sometimes will not restart. This time it happened in the middle of traffic at an intersection, and I had to put the car in park and restart it before I could move. This could cause a collision in busy traffic times or if people are not paying attention. The problem has n...

On 5/27/23 I was stopped at a light in the middle of active traffic. When traffic started moving again, I put my foot on the accelerator. Nothing happened: the "check engine" light appeared on the dashboard as well as the "Auto Stop" light, which showed up yellow. The engine was dead. Cars in ba...

On 5/27/23 I was stopped at a light in the middle of active traffic. When traffic started moving again, I put my foot on the accelerator. Nothing happened: the "check engine" light appeared on the dashboard as well as the "Auto Stop" light, which showed up yellow. The engine was dead. Cars in ba...

massive oil consumption engine knocking and needs to be replaced 3 weeks and kia can't tell me why this an issue hasn't fixed engine issue

My experience: My transmission failed while driving at full speed on the highway. My car initially started balking, with RPMs jumping between 2000 and 3000 RMPs. Then, it revved high and RPMs suddenly jumped into the red while the car was not propelling forward at any real speed. It was an extr...

Car subject to theft SEE NHSTA press release Feb. 14, 2003 The press release announced a fix had already been achieved (EMPHASIS ADDED): Hyundai and Kia HAVE developed theft deterrent software for millions of their vehicles that lack an immobilizer and will provide it FREE of charge to vehicle owne...

Car subject to theft SEE NHSTA press release Feb. 14, 2003 The press release announced a fix had already been achieved (EMPHASIS ADDED): Hyundai and Kia HAVE developed theft deterrent software for millions of their vehicles that lack an immobilizer and will provide it FREE of charge to vehicle owne...

The contact owns a 2020 Kia Soul. The contact stated that on several occasions while driving at slow speeds or while idling, the vehicle stalled without warning. The contact was able to coast the vehicle off the road and restart the vehicle. No warning lights were illuminated. The vehicle was taken ...

Mileage: 52,400

While at a red light the vehicle stalled out and would not restart. The vehicle was pushed into a parking lot and the battery life and oil were assessed. It was then determined that there was no oil in the engine by checking the dip stick. Oil was then added and spilled out simultaneously because th...

While driving on the highway at 60 mph, the vehicle Started To feel like it was trying to go forward (thrusting) on its own. It then accelerated on its own to over 80 mph. I slammed on the brakes and pulled over and put it in park.the engine was revving in park. After Kia roads on assistance couldn...

While driving on the highway at 60 mph, the vehicle Started To feel like it was trying to go forward (thrusting) on its own. It then accelerated on its own to over 80 mph. I slammed on the brakes and pulled over and put it in park.the engine was revving in park. After Kia roads on assistance couldn...

While driving on the highway at 60 mph, the vehicle Started To feel like it was trying to go forward (thrusting) on its own. It then accelerated on its own to over 80 mph. I slammed on the brakes and pulled over and put it in park.the engine was revving in park. After Kia roads on assistance couldn...

Compete engine failure at just over 100,000 miles. Driving down a busy road and vehicle suddenly lost engine power. Had to unsafely travel at well below speed limit to local Kia dealership. Dealership evaluated engine and stated it would need replaced entirely. There was no reason or explanation giv...

there were a series of recalls on my 2020 kia soul , one of the recall notices stated that they installed non heat treated piston rings in the engine that went into my. the recall was singed off at a dealership in north carolina without making any repairs or recomendations. the engine has not yet fa...

I was driving down the road when all of a sudden the engine started to sputter and shake violently. I couldn't get it to accelerate. I pulled the vehicle to safety and shut it off. I looked under the hood and saw or smelled nothing unusual. I restarted the vehicle and it ran okay. I went immediately...

I was driving down the road when all of a sudden the engine started to sputter and shake violently. I couldn't get it to accelerate. I pulled the vehicle to safety and shut it off. I looked under the hood and saw or smelled nothing unusual. I restarted the vehicle and it ran okay. I went immediately...

Transmission failed when driving 70 on a highway.

My car will not turn on

My car will not turn on

Hello, I purchased a 2020 Kia Soul S in Oct. of 2019. Soon after I received a letter noting an engine recall in relation to the oil pistons. This manufacturer defect causes the engine to stall, and if left long enough, can cause oil to leak onto the engine and potentially catch fire (https://www.car...

Motor driven power steering failed, dealer (Hyman Bros Kia Midlothian VA) replaced the flexible coupling in the power steering assembly.

Vehicle shut down while driving

The car has rebooted (like a computer) three times in the last month as I am driving the car. Not in Park, not just starting the car. I am in drive and the car just reboots. Today, I received a warning about my forward collision system and all the lights on the dashboard lit up.

The car has rebooted (like a computer) three times in the last month as I am driving the car. Not in Park, not just starting the car. I am in drive and the car just reboots. Today, I received a warning about my forward collision system and all the lights on the dashboard lit up.

The car has rebooted (like a computer) three times in the last month as I am driving the car. Not in Park, not just starting the car. I am in drive and the car just reboots. Today, I received a warning about my forward collision system and all the lights on the dashboard lit up.

Transmission completely cut out. Had to tow to dealership and get an entire new transmission. 30k miles.

Car stalled while driving,

The contact owns a 2020 Kia Soul. The contact stated while reversing the vehicle and depressing the brake pedal to stop the vehicle, the brake pedal was rigid and failed to stop the vehicle. The contact stated no warning light was illuminated. The contact turned off the vehicle to stop the vehicle. ...

The contact owns a 2020 Kia Soul. The contact stated while reversing the vehicle and depressing the brake pedal to stop the vehicle, the brake pedal was rigid and failed to stop the vehicle. The contact stated no warning light was illuminated. The contact turned off the vehicle to stop the vehicle. ...

The contact owns a 2020 Kia Soul. The contact stated while reversing the vehicle and depressing the brake pedal to stop the vehicle, the brake pedal was rigid and failed to stop the vehicle. The contact stated no warning light was illuminated. The contact turned off the vehicle to stop the vehicle. ...

Driving vehicle on roadway and started braking to stop at a stop sign when the engine revved higher, had a shudder, and then then car abruptly stopped in traffic. Check engine light illuminated. Put in Park, checked under the hood; no engine issue that I could see. Motor ran smooth with no shudder. ...

The contact owns a 2020 Kia Soul. The contact stated while driving approximately 30 MPH, the vehicle started overheating. Additionally, the piston rod had gone through the engine block. No warning light was illuminated. The vehicle was towed to a dealer; however, the vehicle was not diagnosed or rep...

Mileage: 57,000

While driving along the interstate, going 70 MPH, I noticed the RPM gauge started to fluctuate. Shortly after, I started having issues maintaining the speed. I pressed the gas pedal, but the vehicle wouldn’t speed up - instead started loosing speed. I started to hear grinding noises as I pressed t...

While driving along the interstate, going 70 MPH, I noticed the RPM gauge started to fluctuate. Shortly after, I started having issues maintaining the speed. I pressed the gas pedal, but the vehicle wouldn’t speed up - instead started loosing speed. I started to hear grinding noises as I pressed t...

While driving along the interstate, going 70 MPH, I noticed the RPM gauge started to fluctuate. Shortly after, I started having issues maintaining the speed. I pressed the gas pedal, but the vehicle wouldn’t speed up - instead started loosing speed. I started to hear grinding noises as I pressed t...

The vehicle stalls and turns off while stopped. The vehicle turns off quickly with all dash light sensors turned on with a front collision warning. The vehicle can only be restarted when is boosted. The battery was checked and is in good working condition.

The vehicle stalls and turns off while stopped. The vehicle turns off quickly with all dash light sensors turned on with a front collision warning. The vehicle can only be restarted when is boosted. The battery was checked and is in good working condition.

The vehicle stalls and turns off while stopped. The vehicle turns off quickly with all dash light sensors turned on with a front collision warning. The vehicle can only be restarted when is boosted. The battery was checked and is in good working condition.

The dealership installed the knock sensor in my car in November 2022 due to recall. Yesterday 12/12/22 when I left work, my car knocked so loudly the whole car was shaking. The car slowed and the check engine light came on. The car slowed while I was in process of accelerating to get up to speed o...

The contact owns a 2020 Kia Soul. The contact stated while starting the vehicle in a parking lot, the steering wheel locked, and the contact was unable to turn the steering wheel. The contact shifted the vehicle into park(P) and turned off and restarted the vehicle and the power steering functionali...

Mileage: 14,000

For many months car has been randomly stalling. It has never been able to be duplicated at dealership, therefore it hasn't been addressed. In recent weeks the stalling is more often and is now accompanied by a check engine light.

For many months car has been randomly stalling. It has never been able to be duplicated at dealership, therefore it hasn't been addressed. In recent weeks the stalling is more often and is now accompanied by a check engine light.

For many months car has been randomly stalling. It has never been able to be duplicated at dealership, therefore it hasn't been addressed. In recent weeks the stalling is more often and is now accompanied by a check engine light.

At around 91, 697 miles, our 2020 Kia Soul EX began to have issues with the engine stalling out while downshifting in lower speeds, We took our Kia into the local (still an hour away from our home) dealership, for the recall "fix" which involved uploading a firmware update to the ECM for the knock s...

At around 91, 697 miles, our 2020 Kia Soul EX began to have issues with the engine stalling out while downshifting in lower speeds, We took our Kia into the local (still an hour away from our home) dealership, for the recall "fix" which involved uploading a firmware update to the ECM for the knock s...

The contact owns a 2020 Kia Soul. The contact stated that twelve hours after the vehicle was purchased while driving at an undisclosed speed, the vehicle stalled. The traction control warning light and the check engine warning light are illuminated. The vehicle was taken to the dealer where it was d...

Mileage: 21,700

The contact owns a 2020 Kia Soul. The contact stated that twelve hours after the vehicle was purchased while driving at an undisclosed speed, the vehicle stalled. The traction control warning light and the check engine warning light are illuminated. The vehicle was taken to the dealer where it was d...

Mileage: 21,700

My 2020 Kia Soul Turbo transmission had a complete lost of power failure on September 26, 2022 at highway speed without an warning. I was lucky enough to get to the shoulder of the road and limb into a gas station at 5 mph. And contact Kia service to have my car towed to the nearest Kia dealership ...

The contact owns a 2020 Kia Soul. The contact stated while driving 30-40 MPH, the vehicle started jerking. The check engine warning light illuminated. The contact stated that upon coming to a complete stop at the traffic light, the vehicle shut off. The vehicle failed to restart after several attemp...

Mileage: 37,000

The contact owns a 2020 Kia Soul. The contact stated while driving 30-35 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer where the fuel injectors were replaced; however, the failure later reoccurred while refueling the vehicle. The vehicle was taken to a second d...

Mileage: 90

The contact owns a 2020 Kia Soul. The contact stated while driving 30-35 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer where the fuel injectors were replaced; however, the failure later reoccurred while refueling the vehicle. The vehicle was taken to a second d...

Mileage: 90

The contact owns a 2020 Kia Soul. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. The local dealer and manufacturer w...

Mileage: 26,000

Electrical power steering system froze and would not turn left nor right while car was running in both Reverse and Drive as I was trying to leave my home to run errands. My Kia Access application on my phone showed an issue with Electrical Power Steering and the dash of my car had the red steering w...

My car was stolen using a usb cord. The manufacturer needs to correct this error in design. There are internet videos detailing how to steal these cars. The consumer is left to foot the expense of this design error.

Engine did not restart after Auto/off. Instead, center screen restarted and engine light and battery light came on. Had to restart entire car to get engine back on. Happened at stoplight.

The contact owns a 2020 Kia Soul. The contact stated while driving 30 MPH and accelerating to 50 MPH, the vehicle began to make an abnormal sound. The contact stated no warning light was illuminated. The contact continued to drive to her residence. The contact stated she added 3 quarts of oil to the...

Mileage: 19,000

Transmission going into neutral while driving.no help at this time from the dealership

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and would not exceed 40 MPH. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The dealer informed the contact that the trans...

Mileage: 21,500

Driving car on I-10 west. Near Pensacola, FL tachometer started fluctuating wildly. Car seemed to be losing power regardless of whether using accelerator or cruise control. Passed exit with a Kia dealer too late to exit, so drove to next exit 4 miles down. Light at end of exit was on hill. Stopped,...

The vehicle was in perfect operating condition than began knocking. Less than two miles down the road the vehicle engine seized and a piston oil ring sheared. Shortened timeline: Jan 15 - engine knock, engine seized during transport (Jan 26) Jan 15 - Call to Lithia Kia in Anchorage, spoke to Brian ...

Engine oil consumption after 1000 miles of oil change at dealership.

The contact owns a 2020 Kia Soul. The contact stated while she was at a stop light, the vehicle stalled inadvertently. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to a Chevrolet dealer who had sold her the vehi...

Mileage: 79,000

Contact has 2020 Kia Soul bought from Beaumont Texas at Classic Kia. Contact was driving to school to attend a class of speeds approximately 20-30 mph, when the engine light kicked on and the car stalled. Contact immediately called Classic Kia in Beaumont to speak to service department. Previously c...

The contact owns a 2020 Kia Soul. The contact stated that he became aware of NHTSA Campaign Number: 21V259000 (Engine) and the vehicle was taken to the local dealer for the recall repair; however, the dealer did not complete the recall repair. The contact stated that while driving at 25 MPH, the veh...

Mileage: 25,053

The supposed remedy for SC209 on my vehicle only included a test as per the Kia certified techs on 10/27/2021. In June 2021, while the vehicle still had warranty remaining, my Kia soul stalled out at a traffic light near Towson, Maryland. The check engine light illuminated, as well as oil pressure. ...

Unknown

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, but the dealer could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made ...

Mileage: 21,116

The contact owns a 2020 Kia Soul. The contact stated while driving approximately 25 MPH, the vehicle stalled while the oil change, battery, and check engine warning lights illuminated intermittently. The vehicle was taken to dealer where it was diagnosed that the ECM computer upgrade was needed. Add...

Mileage: 160,200

The contact owns a 2020 Kia SOUL. The contact stated while driving approximately 40 MPH, the vehicle stalled without warning. The contact was able to pull over to the side of the road and restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local d...

Mileage: 30,000

RECALL NOT BEING FIXED

My issue is constant engine stalling. It is a very scary experience.

Car hit guardrail at highway speed. There is significant damage to the front end. The drivers and passengers airbags failed to deploy. The driver side air bag did deploy.

Engine still uses oil and the issues is getting worse. Now there is a knocking sound coming from the engine and KIA refuses to acknowledge it. Mechanic told me that there was not a noise that was not unusual for a KIA Soul. The engine stalls and looses power occasionally. KIA mechanic states they di...

I was driving down the interstate at 70 mph. Noticed the car felt like it was accelerating and then decelerating like I was fighting against a strong wind. Looked at the tachometer and saw it fluctuating between 2000rpm and 3000 rpm. Suddenly it redlined to 7000 rpm and I had very little power to th...

The car has the auto stop engine feature. Randomly, when ever I stop the car the engine will turn off because of the auto stop feature. But when I shift the car into park, the car won’t turn back on. Instead the green auto stop light will stay lit in the dashboard and when I take off my seatbelt I...

There was recall before I purchased this at certified Kia dealer but they didn’t mention anything I found out about it on your website. I took this to Kia they said it’s not part of recall it’s not effected vehicle according to Kia.

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine). The contact stated that while driving at various speeds, the vibration was felt throughout the vehicle. The vehicle was taken to the dealer and the dealer performed a vibration test. The...

Mileage: 11,000

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine). The contact stated that the manufacturer declined the recall repairs because the vehicle was in Puerto Rico, and was not a state, but a U.S. territory. The dealer and another dealer, Car...

The contact owns a 2020 Kia Soul. The contact received a recall notification for NHTSA Campaign Number: 21V259000 (Engine) however, the dealer advised the contact to call back in two months to set up a recall repair appointment since the dealer was already booked for repair dates. The contact stated...

The contact owned a 2020 Kia Soul. The contact stated while she was at the stop light, the vehicle inadvertently stalled and lost power. The check engine warning light illuminated. The contact stated she was able to restart the vehicle and drove to her destination. The vehicle was taken to the deale...

Mileage: 13,500

The contact owns a 2020 Kia Soul. The contact stated while she was at the stop light, the light turned green, the accelerator pedal was depressed however, the vehicle hesitated to respond. The vehicle failed to exceed 2 mph while driving. There were no warning lights illuminated. The contact stated ...

Mileage: 10,000

The car started knocking at 65 mph while excelling to 70 the engine then had a loud bang and the engine block broke apart and spilled oil on to manifold almost starting a fire I have been informed that the engine is recalled for piston rings. This is an extremely dangerous situation. LUCKILY I manag...

2020 KIA SOUL CONSUMER WRITES IN REGARDS TO SAFETY RECALL RELATED TO ENGINE OIL. THE CONSUMER STATED THE VEHICLE CONSUMED OIL TOO QUICKLY. THE VEHICLE WAS REPAIRED BUT, THE FAILURE PERSISTED.

Mileage: 34,000

The contact owns a 2020 Kia Soul. The contact stated that the vehicle stalled and lost power while she was stopped at a traffic light. The oil pressure warning light and two other unknown warning lights were illuminated. The contact was able to restart the vehicle after several attempts. The vehicle...

Mileage: 15,500

The contact owns a 2020 Kia Soul. The contact stated while driving 70 mph, the transmission failed causing the vehicle to stall. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with the transmission needing to be ...

Mileage: 4,175

The contact owns a 2020 Kia Soul. The contact stated that while operating the vehicle, a fluttering sound was present coming from the engine compartment and the vehicle would drive very poorly and occasionally stalled. The vehicle was taken to the local dealer who was unable to determine the cause o...

Mileage: 21,000

Cause Unknown . I was driving my Kia Soul at 35-38 mph on a busy city street. The engine suddenly and completely shut off. I had it towed out to the Kia place ( 2 pm.) , checked it in and left. That was about the a couple of days before I received my recall notice letter. I have not been able ...

The contact owns a 2020 Kia Soul. The contact stated while driving approximately 70 mph, the vehicle loss motive power and stalled without warning. After restarting the vehicle, the vehicle failed to properly accelerate. The vehicle was taken to the local dealer several times and the battery, spark ...

Mileage: 14,750

The contact owns a 2020 Kia Soul. The contact stated while driving the vehicle was slow to move and stalled. The oil level warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the oil was dirty, the oil level was low, and the engine ...

Mileage: 50,000

My car has been at Classic Kia in Beaumont TX with the exception of 2 days since May 5. It stalled and died repeatedly. They said they fixed it and I picked it up may 19th. It died 20 miles down the road and warning light came back on...service engine soon. I returned it to them May 21 and they stil...

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA campaign number:21V259000 (Engine) however, the part to do the recall was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated the manufacturer exceeded a reasonable a...

Took the vehicle in for oil consumption issues earlier this year. Kia cooperate stated the consumption was abnormal, but within parameters and would not fix the problem. The recall came out for the oil piston issue and i took the vehicle on for repair. Kia still refuses to fix the oil piston ring is...

The contact owns a 2020 Kia Soul. The contact stated that while her son was driving approximately 60 mph, the vehicle stalled without warning. There was an abnormal ticking sound detected. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was sludge build...

Mileage: 22,000

When pulling out into traffic the car started to go, RPMs spiked all the way and the car just died… I shut it off, and all was fine…. Then I stopped to get gas, and when the auto stop/start kicked in, the car didn’t restart… the oil pressure light turned on, battery light, and check engine l...

Recently I noticed when I stop and the stop-start system feature and the Blind-spot sensors are turned on the car will either shut completely off or stall once I step on the gas.

Recently I noticed when I stop and the stop-start system feature and the Blind-spot sensors are turned on the car will either shut completely off or stall once I step on the gas.

Recently I noticed when I stop and the stop-start system feature and the Blind-spot sensors are turned on the car will either shut completely off or stall once I step on the gas.

6/4/2021 Returning from picking up my children in Maryland, my vehicle stalls out at MD 137 in Hereford. The idle stop and go system repeatedly engages and disengages, the engine continued to sputter and rev. I took the vehicle to the nearest service station, as all the Kia service techs no longer w...

Engine shuddering violently, losing power and shutting off around 6500 miles causing loss of power and near accidents. The check engine light came on and remained solid during the duration of the incident. Oil level was found to be around 2.5 quarts low after being observed resting at a healthy l...

I was driving on I-75 in heavy holiday traffic, suddenly no acceleration and car started slowing. Transmission just quit working. My car only has 20,000 miles on it. I was able to get to the side of the road without getting hit. Online there are many reports of this issue with the 2020 Kia Soul, w...

My car is experiencing all issues related to recall SC209 yet it has not been recalled. I am now being told by Kia that a 2020 vehicle with 22k miles has a dead engine from missing 2 oil changes. Please advise.

ENGINE BURNT OIL AT 10,000 MILES - DEALERSHIP REPLACED MOTOR, HOWEVER NOW HAVING ISSUES WITH TRANSMISSION

ENGINE BURNT OIL AT 10,000 MILES - DEALERSHIP REPLACED MOTOR, HOWEVER NOW HAVING ISSUES WITH TRANSMISSION

Purchased car on 7/16/19 with 13 miles. On 1/26/20 the car had 6,764 miles when the car started to appear as though it was in neutral while driving down the highway at 70 miles per hour. Even when giving it gas the RPM would increase and engine sounded revved up but transmission was not working. ...

THE STEERING WHEEL LOCKED AND I WAS UNABLE TO TURN THE ENGINE KEY AROUND. I WAS UNABLE TO START THE CAR AS THE STEERING WHEEL WAS JAMMED. IT TOOK ME OVER 1 HRS TO FINALLY UNNAMED THE STEERING WHEEL. THIS HAS HAPPENED TWICE.

WE PURCHASED A 2020 KIA SOUL IN JANUARY 2020, WITH 11 MILES ON IT. EVERYTHING WAS FINE FOR THE FIRST FEW MONTHS, UNTIL ONE DAY MY WIFE WAS DRIVING AT ABOUT 40 MILES AN HOUR AND WAS SLOWING DOWN TO TAKE A RIGHT TURN, THE STEERING WHEEL LOCKED UP AND SHE ALMOST WRECKED, THANKFULLY SHE JERKED THE WHEEL...

Mileage: 20,000

WE PURCHASED A 2020 KIA SOUL IN JANUARY 2020, WITH 11 MILES ON IT. EVERYTHING WAS FINE FOR THE FIRST FEW MONTHS, UNTIL ONE DAY MY WIFE WAS DRIVING AT ABOUT 40 MILES AN HOUR AND WAS SLOWING DOWN TO TAKE A RIGHT TURN, THE STEERING WHEEL LOCKED UP AND SHE ALMOST WRECKED, THANKFULLY SHE JERKED THE WHEEL...

Mileage: 20,000

STOPPED AT STOP LIGHT, LIGHT TURNED GREEN. PRESSED GAS AND DASHBOARD SYMBOLS CAME ON AND CAR DIED. TRIED STARTING AGAIN AND IT WAS DEAD. PUSHED IT TO PARKING LOT AND TRIED TO JUMP IT. DIDNT JUMP.. PUSHED TO AUTO ZONE. TESTED BATTERY IT WAS AT 10%. THEY DIDN'T HAVE A BATTERY. USED A JUMP BOX AND CAR ...

Mileage: 28,000

STOPPED AT STOP LIGHT, LIGHT TURNED GREEN. PRESSED GAS AND DASHBOARD SYMBOLS CAME ON AND CAR DIED. TRIED STARTING AGAIN AND IT WAS DEAD. PUSHED IT TO PARKING LOT AND TRIED TO JUMP IT. DIDNT JUMP.. PUSHED TO AUTO ZONE. TESTED BATTERY IT WAS AT 10%. THEY DIDN'T HAVE A BATTERY. USED A JUMP BOX AND CAR ...

Mileage: 28,000

STOPPED AT STOP LIGHT, LIGHT TURNED GREEN. PRESSED GAS AND DASHBOARD SYMBOLS CAME ON AND CAR DIED. TRIED STARTING AGAIN AND IT WAS DEAD. PUSHED IT TO PARKING LOT AND TRIED TO JUMP IT. DIDNT JUMP.. PUSHED TO AUTO ZONE. TESTED BATTERY IT WAS AT 10%. THEY DIDN'T HAVE A BATTERY. USED A JUMP BOX AND CAR ...

Mileage: 28,000

IN MAY 2020, FOUR MONTHS AFTER LEASING NEW CAR, CAR STALLED WHILE DRIVING IT (WHEEL LOCKED AND ENGINE SHUT DOWN). LUCKILY ONLY ON A RESIDENTIAL ROAD AND NOT HIGHWAY. CAR MADE SLIGHT ENGINE SOUNDS, BUT NO DASHBOARD LIGHTS INDICATORS AT ALL AT ANY POINT.. MANAGED TO DRIVE CAR 10 MINUTES HOME (IT STALL...

Mileage: 400

THE CAR STALLED IN TRAFFIC WHILE I WAS AT A STOP LIGHT. I PUT THE CAR IN PARK, AND THE ENGINE RE-STARTED. THE CAR HAD 6,595 MILES ON THE ODOMETER, AND THE FIRST SERVICE WAS DUE AT 7,500 MILES. AFTER THIS STALLING INCIDENT, IN ORDER TO PREVENT THIS HAPPENING AGAIN, EVERY TIME I HAD TO STOP AFTER T...

Mileage: 6,595

ON MARCH 2ND. WE WERE DRIVING OUR 2020 KIA SOUL S. WE WERE DRIVING ON I95NORTH. THE RPM'S KEPT PULSING, WE TOOK THE CAR OFF OF CRUISE AND IT SEEMED BETTER FOR A FEW MINUTES. AFTER THE FEW MINUTES THE PULSING RETURNED, GIVING IT THE GAS THE RPM'S WENT UP BUT OUR SPEED WAS SLOWING. WE GOT IN THE INSID...

Mileage: 8,006

TL* THE CONTACT OWNS A 2020 KIA SOUL. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT DRIVING PROPERLY. THE VEHICLE WAS TOWED TO DANBURY KIA (100A FEDERAL RD, DANBURY, CT 06810, (203) 730-5737) AND WAS DIAGNOSED W...

Mileage: 13,706

ENGINE EXPERIENCED TOTAL FAILURE AT 14,510 MILES. KIA KEPT VEHICLE OVER 60 DAYS AND RETURNED VEHICLE TO ME WITH FURTHER DAMAGE TO BODY

Mileage: 14,510

THE TRANSMISSION FAILED TWICE THE FIRST TIME THEY REPLACED THE TRANSMISSION AND NOW THEY HAVE TO REPLACE IT AGAIN THEY ARE SAYING . THE VEHICLE WAS ON THE HIGHWAY AND ALL OF THE SUDDEN THE RPMS WENT THROUGH THE ROOF AND THE VEHICLE JUST STARTED TO DIE .

Mileage: 11,500

WHEN THE AUTOMATIC START STOP START IS ON WHEN I STOP AND THE ENGINE SHUTS OFF AS IT SHOULD, WHEN I RELEASE THE BRAKE IT MAKES A WHINING NOISE FOR A FEW SECONDS. ALSO HAPPENS WHEN GOING UP MY DRIVEWAY. HAVE READ THAT THIS IS HAPPENING IN A LOT OF PEOPLE'S 2020 KIA SOUL'S AND NOBODY SEEMS TO KNOW OR ...

Mileage: 26,500

WHEN THE AUTOMATIC START STOP START IS ON WHEN I STOP AND THE ENGINE SHUTS OFF AS IT SHOULD, WHEN I RELEASE THE BRAKE IT MAKES A WHINING NOISE FOR A FEW SECONDS. ALSO HAPPENS WHEN GOING UP MY DRIVEWAY. HAVE READ THAT THIS IS HAPPENING IN A LOT OF PEOPLE'S 2020 KIA SOUL'S AND NOBODY SEEMS TO KNOW OR ...

Mileage: 26,500

BOUGHT BRAND NEW. AT 32K MILES (4MONTHS AFTER 30KTUNE UP) ENGINE LIGHT CAME ON. TOOK TO EARNHARDT KIA IN PHX. WHO INITIALLY STATED THERE WAS 'SOMETHING BROKEN IN THE TRANSMISSION' AFTER A FEW HOURS THEY THEN STATED THE CAR HAD 'INTERNALLY OVERHEATED AND THERE WAS COMBUSTIBLE GASES IN THE RADIATOR. T...

Mileage: 34,000

BOUGHT BRAND NEW. AT 32K MILES (4MONTHS AFTER 30KTUNE UP) ENGINE LIGHT CAME ON. TOOK TO EARNHARDT KIA IN PHX. WHO INITIALLY STATED THERE WAS 'SOMETHING BROKEN IN THE TRANSMISSION' AFTER A FEW HOURS THEY THEN STATED THE CAR HAD 'INTERNALLY OVERHEATED AND THERE WAS COMBUSTIBLE GASES IN THE RADIATOR. T...

Mileage: 34,000

WHILE DRIVING ON THE FREEWAY AT 70 MPH, THE VEHICLE BEGAN TO 'SURGE,' THE RPM VARYING ERRATICALLY BETWEEN 2000-3000 RPM. WE GOT OFF THE HIGHWAY AND STOPPED AT A LIGHT'WHEN THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR AND THE ENGINE ACCELERATED BUT THE CAR REMAINED STATIONARY. FINALLY, WITH TH...

Mileage: 2,700

THE STEERING WHEEL OF MY KIA SOUL 2020 HAMMER. I WAS UNABLE TO START THE CAR AS THE STEERING WHEN BECAME STUCK..JAMMED. CALLED A TOWN TRUCK TO TOWED INTO THE KIA DEALER FOR REPAIRS.

BOUGHT THE CAR IN AUGUST OF 2019 WHEN THE 2020 MODEL WAS FIRST RELEASED. AROUND 20,000 MILES STARTED TO EXPERIENCE A HEAVY STUTTER IN THE ENGINE AT LOW RPMS. EVENTUALLY IT PROGRESSED OVER ABOUT A WEEK, AND THE CAR WOULD DIE AT A STOP LIGHT/SIGN. WHEN PARKED IT DIES AT RANDOM, YOU CAN HEAR AND FEEL T...

Mileage: 20,000

MY KIA SOUL 2020, THE ENGINE LIGHTS CAME UP, THE PARKING LIGHTS, THE RIGHT HEADLIGHTS, THE REAR BACK RIGHT SIGNAL LIGHTS, THE FUEL SYSTEM AND THE BREAKS SYSTEM ALL OF THEM MALFUNCTIONED. THE DEALER CHARGED FOR THE REPAIRS.

MY KIA SOUL 2020, THE ENGINE LIGHTS CAME UP, THE PARKING LIGHTS, THE RIGHT HEADLIGHTS, THE REAR BACK RIGHT SIGNAL LIGHTS, THE FUEL SYSTEM AND THE BREAKS SYSTEM ALL OF THEM MALFUNCTIONED. THE DEALER CHARGED FOR THE REPAIRS.

MY KIA SOUL 2020, THE ENGINE LIGHTS CAME UP, THE PARKING LIGHTS, THE RIGHT HEADLIGHTS, THE REAR BACK RIGHT SIGNAL LIGHTS, THE FUEL SYSTEM AND THE BREAKS SYSTEM ALL OF THEM MALFUNCTIONED. THE DEALER CHARGED FOR THE REPAIRS.

MY KIA 2020 SOUL, THE PARKING LIGHTS, THE HEADLIGHTS AND THE REAR LIGHTS STOPPED WORKING. LIGHTS BULB WERE OUT.

THE ENGINE LIGHTS CAME UP AND THE 2020 KIA SOUL LOST POWER. CAR TOP SPEED WAS 8 MPH. DEALER CHARGED ME $137 FOR REPAIRS.

I OWN A 2020 KIA SOUL, IT HAS ~2300 MILES AND I HAD IT FOR ABOUT A YEAR. THE TRANSMISSION IS SHOT, I WAS DRIVING ON THE HIGHWAY, THE CAR WOULD NOT ACCELERATE, I HAD IT FLOORED AND GOT UP TO MAYBE 50 MPH, LUCKILY IT WAS RUSH HOUR AND TRAFFIC WAS CRAWLING OTHERWISE I WOULD'VE BEEN RUN OVER. L WAS ABLE...

Mileage: 2,300

THE CAR WAS PURCHASED NEW FROM A KIA DEALER IN JUNE OF 2020. IN MARCH OF 2021, WITH ABOUT 12,300 MILES THE FOLLOWING HAPPENED. WAS DRIVING THE CAR NOT ON THE FREEWAY AND THE CAR STOPPED IN THE MIDDLE OF THE STREET. BEFORE THE CAR STOPPED, NO WARNING LIGHTS WERE EVER DISPLAYED. ONCE THE CAR STOPP...

Mileage: 12,800

TL* THE CONTACT OWNED A 2020 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (LIFETIME KIA 4170 US-64, MURPHY, NC 28906;(828) 835-9200) WHO DIAGNOSED THAT THE CRANKSHAFT HAD FAILED HOWEVER NO REPAIR WAS COMPLETED. THE CONTACT STAT...

Mileage: 7,100

PURCHASED A 2020 KIA SOUL JAN 2020. 2/15/21 I CAME TO A STOPLIGHT HIT THE GAS AND REALIZE THERE'S NO POWER. HAD TO PUT THE CAR IN PARK AND RESTART THE ENGINE. CHECK ENGINE LIGHT IS ON. GO TO DEALERSHIP THE CHECK ENGINE LIGHT IS ON THE WHOLE TIME. THEY TELL ME THE WHOLE OF KIA'S COMPUTER SYSTEMS ARE ...

Mileage: 8,700

WAS DRIVING ON THE INTERSTATE WHEN THE RPMS ON THE VEHICLE STARTED RANDOMLY FLUCTUATING. THE ISSUE GOT WORSE AND THEY BEGAN TO FLUCTUATE BETWEEN 7 AND 8 ALONG WITH ENGINE REVVING. THE MALFUNCTION LIGHT CAME ON. I PULLED OFF OF AN EXIT AND WAS ABLE TO GRADUALLY COME TO A STOP TO CALL A DEALERSHIP TO ...

Mileage: 5,010

2 TRANSMISSION FAILS IN LESS THAN 12 MONTHS. WHEN RUNNING, IT EFFECTS THE ABILITY TO MANEUVER IN DAILY DRIVING ROUTINE.

Mileage: 12,500

2 TRANSMISSION FAILS IN LESS THAN 12 MONTHS. WHEN RUNNING, IT EFFECTS THE ABILITY TO MANEUVER IN DAILY DRIVING ROUTINE.

Mileage: 12,500

TRANSMISSION FAILED WHILE DRIVING ON HIGHWAY CREATING A POTENTIALLY VERY DANGEROUS SITUATION. AS I WAS DRIVING ON THE HIGHWAY, I NOTICED THE ENGINE REVVING UP FOR NO APPARENT REASON. AT FIRST I THOUGHT THAT PERHAPS THE TIRES WERE SPINNING ON BLACK ICE OR A FROZEN FROST ON THE PAVEMENT. NOPE, IT C...

Mileage: 34,760

AFTER HAVING MY CAR FOR 9 MONTHS AND PUTTING 17,000 MILES ON IT MY TRANSMISSION STARTED TO FAIL. I WAS ON THE INTERSTATE GOING 70MPH AND THE CAR BEGAN JERKING LIKE IT COULDN'T SWITCH GEARS. IT THEN BEGAN TO REV HIGH BUT WOULDN'T ACCELERATE. IT EVENTUALLY GOT SO SLOW I HAD TO PULL OFF THE SIDE OF THE...

Mileage: 17,848

AT 8960 MILES STEERING INDICATOR DASH LIGHT CAME ON. DEALERSHIP DETERMINED IT WAS A BAD STEERING WHEEL ASSEMBLY. DUE TO THE CORONA VIRUS PART TOOK 2 1/2 WEEKS TO GET TO THE DEALERSHIP.

Mileage: 8,960

I WAS DRIVING THE VEHICLE WITH LESS THAN 3,000 MILES ON IT. I WAS ON A CITY STREET ABOUT TO GO ON HIGHWAY RAMP. I STOPPED AT A RED LIGHT AND AS USUAL ISG (IDLE STOP AND GO) FEATURE SHUT DOWN THE ENGINE, BUT WHEN THE LIGHT TURNED GREEN AND I MOVED MY FOOT OFF THE BREAK, THE CAR DID NOT START AGAIN, I...

Mileage: 2,500

THE TRANSMISSION HAS FAILED TWICE IN THIS 2020 KIA SOUL, ONCE AT 4K MILES AND AGAIN WITH A NEW TRANSMISSION AT 12K MILES. TWICE WITHIN 18 MONTHS. EACH TIME DRIVING ON I-10 EXPRESSWAY NEAR PENSACOLA, FLORIDA WHEN ENGINE STARTS DECELERATING AND CAN NOT ACCELERATE UNTIL THE POINT WHERE THE ENGINE START...

Mileage: 12,400

JUST PRIOR TO CHRISTMAS OF 2020 WAS THE FIRST TIME MY TRANSMISSION WENT OUT. THE CAR WAS NOT EVEN A YEAR OUT FROM PURCHASE AND HAD LESS THAN 15,000 MILES ON IT. THEY TOLD ME THAT 'THERE'S A BAD ONE NOW AND THEN'. THEY SAID THEY HAD FIXED IT. TODAY WHILE DRIVING ON THE HIGHWAY THE RPM STARTED FLUCT...

I WAS IN A FRONT END COLLISION WITH ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY. I IMPACTED THE SECOND VEHICLE IN THEIR SIDE PASSENGER DOOR AT ABOUT 45-50 MPH. THIS HAPPENED ON US HWY 27 N IN CLERMONT, FLORIDA. BOTH MY HUSBAND AND MYSELF WERE TRANSPORTED TO THE ER. I WAS DRIVING A 2020 KIA SOUL.

Mileage: 26,000

LIFTER TAPPING AND BURNING OIL. TOOK IT TO KIA OF SAVANNAH AROUND 2000 MILES AND THEY SAID NOTHING WAS WRONG WITH IT, EVEN OIL WAS FULL WHICH I KNOW IS INCORRECT HAD CAR CHECKED OUT BY MECHANIC BEFORE I TOOK IT THERE.

Mileage: 150

LIFTER TAPPING AND BURNING OIL. TOOK IT TO KIA OF SAVANNAH AROUND 2000 MILES AND THEY SAID NOTHING WAS WRONG WITH IT, EVEN OIL WAS FULL WHICH I KNOW IS INCORRECT HAD CAR CHECKED OUT BY MECHANIC BEFORE I TOOK IT THERE.

Mileage: 150

MY 2020 SOUL WAS NOT EVEN 1 YEAR OLD WITH APPROX. 12,000 MILES WHEN I WAS TAKING A TRIP FROM STL MY HOME TO COLORADO. 5 HOURS OUT IN LAWRENCE KANSAS AT 12:15 AM MY SOUL BEGAN SHAKING, WITH RPM'S ACTING WEIRD WHEN I WOULD PRESS GAS PEDDLES RPM'S WOULD REV UP TO THE VERY TOP AND CAR WOULD NOT GO. ...

Mileage: 12,230

I WAS ON A TWO-HOUR DRIVE WHEN THE CAR STARTED MAKING ODD NOISES AND THE AUTOMATIC GEARS DID NOT SEEM TO BE SYNCING/SHIFTING CORRECTLY WITH MY ACCELERATION. I HAD TO PULL OVER OFF THE HIGHWAY SEVERAL TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. THAT'S WHEN IT STARTED TO GET REALLY BAD. I WAS OVER AN ...

Mileage: 12,000

1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE M...

Mileage: 16,000

1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE M...

Mileage: 16,000

1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE M...

Mileage: 16,000

AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATI...

Mileage: 13,400

AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATI...

Mileage: 13,400

AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATI...

Mileage: 13,400

TEST DROVE THIS WITH 8K MILES, AND FOUND COOLANT IN THE ENGINE OIL, AND A EMPTY COOLANT RESERVOIR WITH 2.0 NON TURBO. PURCHASED A DIFFERENT 2020, WITH NO VISIBLE COOLANT IN OIL(NEW OIL) BUT VERY LOW COOLANT IN THE RESERVOIR WITH ONLY 5K MILES. ALSO A 2020 2.0 NON TURBO. POSSIBLE LINKED TREND OF ISSU...

Mileage: 8,000

I STARTED EXPERIENCING SLIPPING UNDER THE 9K MILEAGE MARK WHILE ACCELERATING. RECENTLY AROUND 25K, WHILE GETTING AN OIL CHANGE, THE DEALERSHIP SAID THERE WAS AN UPDATE REQUIRED FOR THE TRANSMISSION THAT NEEDED TO BE LOADED TO THE COMPUTER. ABOUT 300 MILES AFTER THAT UPDATE, WHILE IN PARK, MY ENGINE ...

Mileage: 8,500

I STARTED EXPERIENCING SLIPPING UNDER THE 9K MILEAGE MARK WHILE ACCELERATING. RECENTLY AROUND 25K, WHILE GETTING AN OIL CHANGE, THE DEALERSHIP SAID THERE WAS AN UPDATE REQUIRED FOR THE TRANSMISSION THAT NEEDED TO BE LOADED TO THE COMPUTER. ABOUT 300 MILES AFTER THAT UPDATE, WHILE IN PARK, MY ENGINE ...

Mileage: 8,500

TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED ...

Mileage: 23,020

TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED ...

Mileage: 23,020

TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED ...

Mileage: 23,020

I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW...

Mileage: 9,000

I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW...

Mileage: 9,000

I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW...

Mileage: 9,000

OUR KIA SOUL 2020 HAS SOME FAILURE RELATED TO THE AUTO STOP FEATURE (ISG). STARTING AT ABOUT 3000 MILES, THE CAR GROANS AS IT COMES OUT OF AUTO STOP, WITH THE NOISE COMING FROM THE FRONT LEFT. KIA CORPORATE DOES NOT ACKNOWLEDGE THIS AS A REPEATED ISSUE, THOUGH THERE ARE MANY FORUMS ONLINE RECORDIN...

Mileage: 3,100

OUR KIA SOUL 2020 HAS SOME FAILURE RELATED TO THE AUTO STOP FEATURE (ISG). STARTING AT ABOUT 3000 MILES, THE CAR GROANS AS IT COMES OUT OF AUTO STOP, WITH THE NOISE COMING FROM THE FRONT LEFT. KIA CORPORATE DOES NOT ACKNOWLEDGE THIS AS A REPEATED ISSUE, THOUGH THERE ARE MANY FORUMS ONLINE RECORDIN...

Mileage: 3,100

BOUGHT NEW IN FEBRUARY 2020, AS I WAS COMING HOME DOWN CITY STREETS, FROM WORK IN OCTOBER 2020, I NOTICE A KNOCKING PINGING RATTLING NOISE COMING FROM THE THE ENGINE COMPARTMENT.. WHEN I GOT HOME THE NOISE BECAME LOUDER AND I IMMEDIATELY CALLED KIA OF PALM SPRINGS CA TO TAKE IT IN. THEY TOLD ME AN...

Mileage: 6,800

WHILE EXITING FREEWAY, TRANSMISSION FAILED TO SHIFT OUT OF 5TH GEAR (AUTOMATIC TRANSMISSION). AFTER STOPPING AT LIGHT, CAR FAILED TO SHIFT OUT OF 5TH GEAR. PULLED OFF ROAD STARTED AND STOPPED CAR (HOPING TO RESET TRANSMISSION) TRIED TO ENGAGE SPORT MODE TO MANUALLY SHIFT AND TRANSMISSION INDICATED 5...

Mileage: 4,446

TL* THE CONTACT OWNS A 2020 KIA SOUL. THE CONTACT STATED THAT AFTER STOPPING, THE VEHICLE SHIFTER WAS SWITCHED FROM REVERSE TO THE PARK POSITION. WHILE THE DRIVER WAS EXITING, THE VEHICLE ERRONEOUSLY DROVE FORWARD AND CRASHED INTO THE CARPORT POLL. DURING THE INCIDENT THE CONTACT WAS INJURED WHILE A...

Mileage: 3,000

WHEN I WAS IN THE MIDDLE OF DRIVING ON A BACK ROAD IN DOSWELL, VA, AFTER MAKING A TURN, THE RPM METER SHOT UP TO 4,000 BUT I WAS ONLY GOING 15 MPH. AS I TRIED ACCELERATING THE RPM METER KEPT SHOOTING UP EVEN HIGHER THAN NECESSARY AND THE ENGINE WAS MAKING A VERY LOUD NOISE LIKE I WAS DRIVING 85 MPH....

Mileage: 1,900

2020 KIA SOUL PURCHASED IN MARCH OF 2020. VEHICLE STARTED TO DEVELOP A MILD "TICKING" NOISE FROM THE ENGINE COMPARTMENT THAT PROGRESSIVELY BECAME WORSE AND WORSE AT THE END OF OCTOBER 2020. ON 10/11/2020, THE VEHICLE DEVELOPED A CONSIDERABLE GRINDING/CLICKING NOISE FROM THE ENGINE COMPARTMENT, BUT W...

Mileage: 13,222

2020 KIA SOUL PURCHASED IN MARCH OF 2020. VEHICLE STARTED TO DEVELOP A MILD "TICKING" NOISE FROM THE ENGINE COMPARTMENT THAT PROGRESSIVELY BECAME WORSE AND WORSE AT THE END OF OCTOBER 2020. ON 10/11/2020, THE VEHICLE DEVELOPED A CONSIDERABLE GRINDING/CLICKING NOISE FROM THE ENGINE COMPARTMENT, BUT W...

Mileage: 13,222

THIS 2020 KIA SOUL HAS A CVT TRANSMISSION. IT HAS NOW FAILED TWICE WITH ONLY 1400 OR SO MILES ON THE CAR. THE FIRST FAILURE OCCURRED ON THE HIGHWAY, APPROXIMATELY 100 MILES FROM OUR HOME. THE SECOND OCCURRED ON STREETS BY MY HOUSE, DIRECTLY BY A SCHOOL IN A SCHOOL ZONE. THE CAR FAILED TO DRIVE M...

Mileage: 1,400

THIS 2020 KIA SOUL HAS A CVT TRANSMISSION. IT HAS NOW FAILED TWICE WITH ONLY 1400 OR SO MILES ON THE CAR. THE FIRST FAILURE OCCURRED ON THE HIGHWAY, APPROXIMATELY 100 MILES FROM OUR HOME. THE SECOND OCCURRED ON STREETS BY MY HOUSE, DIRECTLY BY A SCHOOL IN A SCHOOL ZONE. THE CAR FAILED TO DRIVE M...

Mileage: 1,400

WHEN THE ISG (AUTOMATIC STOP/START) COMES OUT (LIFT FOOT OFF OF BREAK PEDAL), THE CAR MAKES A VERY LOUD NOISE. IT ONLY HAPPENS WHEN COMING OUT OF ISG. OTHER KIA SOUL OWNERS HAVE FOUND SAME THING. THIS HAPPENS ONLY WHEN COMING OUT OF A FULL STOP, AFTER THE ISG ENGAGES, THEN DISENGAGES (THIS IS WHE...

Mileage: 6,000

WHEN PARKED (BUT WITH THE POWER SET TO "RUN" OR THE ENGINE FULLY ON), IF YOU TURN THE STEERING WHEEL IN EITHER DIRECTION, TYPICALLY TO ITS FULLEST EXTENT, THERE IS A LOUD "CLUNK" OR "CLANK" NOISE COMING FROM THE BASE OF THE STEERING COLUMN. AFTER TAKING THE CAR TO THE DEALERSHIP, THEY ONLY TOLD ME ...

Mileage: 2,300

WHEN PARKED (BUT WITH THE POWER SET TO "RUN" OR THE ENGINE FULLY ON), IF YOU TURN THE STEERING WHEEL IN EITHER DIRECTION, TYPICALLY TO ITS FULLEST EXTENT, THERE IS A LOUD "CLUNK" OR "CLANK" NOISE COMING FROM THE BASE OF THE STEERING COLUMN. AFTER TAKING THE CAR TO THE DEALERSHIP, THEY ONLY TOLD ME ...

Mileage: 2,300

WHILE PULLING INTO DRIVEWAY AND COMING TO A STOP AND THE ENGINE TURNED OFF . I LET MY FOOT OFF THE BRAKE AND THE CAR TOOK OFF LIKE A ROCKET AND HIT A PARKED CAR IN OUR DRIVEWAY . IT PUSHED THE PARKED VEHICLE FORWARD ABOUT 2 FEET UNTIL THE CAR STOPPED . THIS IS A DIRT DRIVEWAY. I GUESS WHAT HAPPENED ...

Mileage: 10,000

BRAND NEW CAR WITH 6K MILES AND WHEN IT RAINS THE HEADLIGHTS FILL UP WITH SO MUCH MOISTURE IT'S BLOCKING OUTPUT FROM THE LIGHT AND CAUSING FLICKERING WITH THE BULB INTERMINABLY. THIS IS CAUSING ME TO PULL OF THE ROAD DURING RAINFALL AND AT NIGHT AND I WAS INFORMED THIS IS NORMAL FOR KIA FROM THE GEN...

Mileage: 6,200

BRAND NEW CAR WITH 6K MILES AND WHEN IT RAINS THE HEADLIGHTS FILL UP WITH SO MUCH MOISTURE IT'S BLOCKING OUTPUT FROM THE LIGHT AND CAUSING FLICKERING WITH THE BULB INTERMINABLY. THIS IS CAUSING ME TO PULL OF THE ROAD DURING RAINFALL AND AT NIGHT AND I WAS INFORMED THIS IS NORMAL FOR KIA FROM THE GEN...

Mileage: 6,200

IN THE MORNINGS VEHICLE IS NOT STARTING. TAKES 20 TRIES...HAS OCCURED LAST 5 DAYS.

IN THE MORNINGS VEHICLE IS NOT STARTING. TAKES 20 TRIES...HAS OCCURED LAST 5 DAYS.

MY ISSUE IS REGARDING THE INADEQUATE LIGHTING SUPPLIED BY THE HALOGEN LIGHTING IN MY 2020 KIA SOUL S. THE VEHICLE DOESN'T LIGHT THE ROAD FAR ENOUGH AHEAD TO GIVE THE DRIVER TIME TO REACT IF NEED BE. I FIND MYSELF DRIVING WITH MY BRIGHTS ON IN ORDER TO SEE WHILE DRIVING AT NIGHT. I CONTACTED THE KIA ...

Mileage: 3,400

WHILE AT MY KIA DEALERSHIP ON 6/17/20 FOR A ROUTINE VEHICLE INSPECTION, KIA STAFF TOLD ME THAT MY CAR HAD "TWO SAFETY RECALLS (SA409 AND SA424)." I ASKED WHY KIA HAD NOT TOLD ME ABOUT THE "SAFETY RECALLS". THEY TOLD ME THAT: "WE DON'T KNOW THAT THEY EXIST UNLESS YOU BRING YOUR VEHICLE IN HERE. TH...

BOUGHT CAR NEW IN OCTOBER OF 2019 IN MARCH 2020 CAR TURNED OFF AS I WAS DRIVING I PUT IT IN PARK TURNED BACK ON WITH A LOUD NOISE CALLED THE SHOP THEY SAID IT WAS LOW ON OIL BUT THEY JUST CHANGED THE OIL 3 WEEKS PRIOR SO THEY ADDED MORE OIL TOLD ME TO COME BACK IN 30 DAYS AND A MONTH LATER IT SHUT O...

Mileage: 9,200

BOUGHT CAR NEW IN OCTOBER OF 2019 IN MARCH 2020 CAR TURNED OFF AS I WAS DRIVING I PUT IT IN PARK TURNED BACK ON WITH A LOUD NOISE CALLED THE SHOP THEY SAID IT WAS LOW ON OIL BUT THEY JUST CHANGED THE OIL 3 WEEKS PRIOR SO THEY ADDED MORE OIL TOLD ME TO COME BACK IN 30 DAYS AND A MONTH LATER IT SHUT O...

Mileage: 9,200

BOUGHT CAR NEW IN OCTOBER OF 2019 IN MARCH 2020 CAR TURNED OFF AS I WAS DRIVING I PUT IT IN PARK TURNED BACK ON WITH A LOUD NOISE CALLED THE SHOP THEY SAID IT WAS LOW ON OIL BUT THEY JUST CHANGED THE OIL 3 WEEKS PRIOR SO THEY ADDED MORE OIL TOLD ME TO COME BACK IN 30 DAYS AND A MONTH LATER IT SHUT O...

Mileage: 9,200

TL* THE CONTACT OWNS A 2020 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE ENGINE REVVED UP AND DECELERATED TO 3 MPH AND STALLED WITHOUT WARNING. THE CONTACT AND VEHICLE OCCUPANT STRUCK THE DASHBOARD HOWEVER, THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TOWED TO FUCCILLO KIA OF GREECE...

Mileage: 2,300

TL* THE CONTACT OWNS A 2020 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE ENGINE REVVED UP AND DECELERATED TO 3 MPH AND STALLED WITHOUT WARNING. THE CONTACT AND VEHICLE OCCUPANT STRUCK THE DASHBOARD HOWEVER, THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TOWED TO FUCCILLO KIA OF GREECE...

Mileage: 2,300

TRAVELING ON GARDEN STATE PKWY ABOUT 70 MPH. COULD FEEL THE CAR "BUCKING". THEN THE ENGINE SUDDENLY RACED AND REVVED TO HIGHEST LEVEL.WAS ABLE TO PULL OFF THE ROAD AND TURNED ENGINE OFF. STARTED BUT WOULDN'T GO INTO GEAR. RESTARTED AND WAS ABLE TO DRIVE HOME. KIA HAD VEHICLE TOWED TO THE DEALER. HAV...

Mileage: 4,200

HEADLAMP SHUTTERS STOPPED WORKING, RESULTING IN FAILURE OF HIGH BEAMS, AND REDUCED LOW BEAM VISIBILITY. FIRST NOTICED WHILE DRIVING ON A DARK STREET, AND WHEN HIGH BEAMS WERE TURNED ON, NOTHING HAPPENED. *TR

Mileage: 32,500

4/3/20 AT 6,959 MILEAGE, TOOK CAR TO DEALERSHIP 'CAUSE CHECK ENGINE LIGHT COMING ON. THEIR COMPUTER DIAGNOSTIC CODE FOR COOLANT COLD S5ART ERROR, KIA HAS NO REPAIR AT THIS TIME. HAVE PERIODICALLY CHECKED WITH DEALERSHIP AND CUSTOMER SERVICE, STILL NO REPAIR, CHECK ENGINE LIGHT STAYS ON. HAVE INVO...

Mileage: 6,959

MY AUTO START IS DEFECTIVE. IT COMES ON WHEN IT WANTS TO AND IT TURNS OFF WHEN IT WANTS TO. THE MANUAL CLEARLY STATES THIS IS DEFECTIVE BUT KIA SENT ME HOME SAYING THEY COULD NOT REPLICATE THE PROBLEM. ALTHOUGH WHEN I LEFT THEIR SERVICE AREA, WITHIN 1 MILE IT WAS DOING IT AGAIN. THIS ALSO CAUSES...

Mileage: 21,632

MY AUTO START IS DEFECTIVE. IT COMES ON WHEN IT WANTS TO AND IT TURNS OFF WHEN IT WANTS TO. THE MANUAL CLEARLY STATES THIS IS DEFECTIVE BUT KIA SENT ME HOME SAYING THEY COULD NOT REPLICATE THE PROBLEM. ALTHOUGH WHEN I LEFT THEIR SERVICE AREA, WITHIN 1 MILE IT WAS DOING IT AGAIN. THIS ALSO CAUSES...

Mileage: 21,632

I JUST PURCHASED A 2020 KIA SOUL IN DECEMBER AND IT DOESN'T EVEN HAVE 5,000 MILES ON IT YET. WHEN I WAS DRIVING IN THE CITY AND STOPPED AT A RED LIGHT, THE ENGINE COMPLETELY DIED. I TRIED PUSHING ON THE GAS TO SEE IF IT WOULD GO AND THE CAR WOULD NOT MOVE. ALL THE LIGHTS ON THE DASHBOARD WERE FLASHI...

Mileage: 4,058

I WENT TO START THE VEHICLE UP ON MARCH 2, 2020. I TURNED THE IGNITION, CAR TURNED ON AND STARTED TO VIOLENTLY SHAKE THE ENTIRE VEHICLE. I TURNED IT OFF, CHECK OIL LEVEL (IT'S A NEW VEHICLE AND JUST HAD AN OIL CHANGE) OIL LEVEL WAS GOOD. I TURNED IT ON AGAIN, CAR WENT TO 1.5 RPMS, THEN DIED (0RPMS)....

Mileage: 11,152

I WENT TO START THE VEHICLE UP ON MARCH 2, 2020. I TURNED THE IGNITION, CAR TURNED ON AND STARTED TO VIOLENTLY SHAKE THE ENTIRE VEHICLE. I TURNED IT OFF, CHECK OIL LEVEL (IT'S A NEW VEHICLE AND JUST HAD AN OIL CHANGE) OIL LEVEL WAS GOOD. I TURNED IT ON AGAIN, CAR WENT TO 1.5 RPMS, THEN DIED (0RPMS)....

Mileage: 11,152

TRAVELING ON INTERSTATE 75MPH, RPMS STARTED JUMPING UP & DOWN BY 500 AND A 10 MINUTES LATER THE VEHICLE SHIFTED DOWN TO SECOND GEAR. THIS THRUST US FORWARD DUE TO DRASTIC LOSS OF SPEED AND THE ENGINE SOUNDED LIKE IT WAS GOING TO BLOW SINCE THE TACHOMETER WAS RED-LINED AT MAX RPMS ON THE DIAL. I HAD...

Mileage: 4,900

ON FEBRUARY 27TH 2020 I WAS HEADING TO GAINESVILLE FOR SURGERY. WOW I HAD THE CRUISE CONTROL ON THE RPM GAUGE STARTED FLIPPING. WHEN I TOOK IT OFF CRUISE CONTROL THE ENGINE GEAR DOWN AND I COULD NOT GET COMPRESSION. MY ROADSIDE SERVICE TOW THE VEHICLE TO LAKE CITY KIA WHERE IT IS SETTING RIGHT NOW A...

Mileage: 18,155

RPMS KEPT INCREASING TO THE RED LINE FOR NO APPARENT REASON WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WOULD JERK AND NOT HAVE ACCELERATION AT HIGHER SPEEDS, THE TRANSMISSION WOULD SLIP. THE TRANSMISSION WOULD NOT ALWAYS ENGAGE WHEN ACCELERATING FROM A STOPPED POSITION, OR WHEN IT DID IT WOULD FEEL...

Mileage: 3,800

OVER THE COURSE OF A WEEK, I NOTICED THE RPM FLUTTERING ON MY DASHBOARD. AT FIRST I THOUGHT NOTHING OF THIS BECAUSE IT DID NOT OCCUR ALL OF THE TIME. HOWEVER, IT BECAME INCREASINGLY MORE PERSISTENT. SO I MADE AN APPOINTMENT WITH THE DEALERSHIP TO SEE WHAT THE ISSUE WAS, AND I DID NOT THINK THAT IT W...

Mileage: 12,000

TRANSMISSION HAD ISSUES IT HAD TO BE REPLACED AT 7K MILES

Mileage: 7,000

BOUGHT THE CAR 2-11 WITH 1200 MILES ON IT DROVE IT FOR 8 DAYS THEN ON 2-19 IT STARTED JUMPING AND JERKING AND MAKING SOME REALLY BAD SOUNDS. ON 2-21 IT WAS SO BAD THAT I HAD IT TOWED TO BATTLEGROUND KIA BECAUSE I WAS SCARED TO DRIVE IT, THEY HAD IT FOR 3 DAYS AND THEN ON 2-24 CALLED ME TO COME GET T...

Mileage: 1,666

BOUGHT THE CAR 2-11 WITH 1200 MILES ON IT DROVE IT FOR 8 DAYS THEN ON 2-19 IT STARTED JUMPING AND JERKING AND MAKING SOME REALLY BAD SOUNDS. ON 2-21 IT WAS SO BAD THAT I HAD IT TOWED TO BATTLEGROUND KIA BECAUSE I WAS SCARED TO DRIVE IT, THEY HAD IT FOR 3 DAYS AND THEN ON 2-24 CALLED ME TO COME GET T...

Mileage: 1,666

I NOTICED MY CAR WAS ACCELERATING DIFFERENTLY AND SEEMED TO NOT BE SHIFTING RIGHT. I CALLED THE SERVICE DEPARTMENT AND THEY ADVISED ME TO PUT FUEL CLEANER IN IT. I DID SO AS ADVISED. A FEW DAYS LATER I WAS MAKING A TURN ACROSS A HIGHWAY AND MY CAR REVVED UP REALLY HIGH AND THEN DIED IN THE MIDDLE...

Mileage: 16,000

I NOTICED MY CAR WAS ACCELERATING DIFFERENTLY AND SEEMED TO NOT BE SHIFTING RIGHT. I CALLED THE SERVICE DEPARTMENT AND THEY ADVISED ME TO PUT FUEL CLEANER IN IT. I DID SO AS ADVISED. A FEW DAYS LATER I WAS MAKING A TURN ACROSS A HIGHWAY AND MY CAR REVVED UP REALLY HIGH AND THEN DIED IN THE MIDDLE...

Mileage: 16,000

I NOTICED MY CAR WAS ACCELERATING DIFFERENTLY AND SEEMED TO NOT BE SHIFTING RIGHT. I CALLED THE SERVICE DEPARTMENT AND THEY ADVISED ME TO PUT FUEL CLEANER IN IT. I DID SO AS ADVISED. A FEW DAYS LATER I WAS MAKING A TURN ACROSS A HIGHWAY AND MY CAR REVVED UP REALLY HIGH AND THEN DIED IN THE MIDDLE...

Mileage: 16,000

CAR IS ON SECOND COMPLETE TRANSMISSION FAILURE AT 10,500 MILES. 1ST FAILURE AT 10,000 MILES. TRANSMISSION LOCKED UP IN BUSY INTERSECTION COMING OFF MAJOR INTERSTATE. KIA DEALER INFORMED ME IT NEEDED COMPLETE NEW TRANSMISSION. DEALER HAD UNIT FOR OVER 2 MONTHS. I HAD IT BACK 5 DAYS FROM DEALER REPAIR...

Mileage: 10,533

ON DECEMBER 30 MY KIA SOUL BEGAN ACTING AS IT WAS CUTTING OUT AND IT WAS USING A LOT OF FUEL THE RPM WOULD SHOOT UP A TAD BIT FINALLY THE RPM RED LINED AND THE CAR STOPPED MOVING ON THE FREEWAY GOING 70 MPH. WE SAFELY EXITED AND MADE IT TO THE NEAREST DEALERSHIP WHICH LUCKILY WAS ONLY ABOUT 3 MILES...

Mileage: 17,801

ON 12 FEB 2020, I WAS DRIVING ON HWY 75S IN GA AND LOST ALL ACCELERATION TO THE VEHICLE WHILE SURROUNDED BY TRAFFIC. I WAS ABLE TO PUSH THE ACCELERATOR TO THE FLOORBOARD AND HAD 0 RPMS. PULLED OVER AND RESTARTED THE CAR IT RAN FINE UNTIL I GOT OFF AT MY EXIT AND STARTED AT A RED LIGHT AGAIN NO ACCEL...

Mileage: 8,697

ON 12 FEB 2020, I WAS DRIVING ON HWY 75S IN GA AND LOST ALL ACCELERATION TO THE VEHICLE WHILE SURROUNDED BY TRAFFIC. I WAS ABLE TO PUSH THE ACCELERATOR TO THE FLOORBOARD AND HAD 0 RPMS. PULLED OVER AND RESTARTED THE CAR IT RAN FINE UNTIL I GOT OFF AT MY EXIT AND STARTED AT A RED LIGHT AGAIN NO ACCEL...

Mileage: 8,697

THE DATE LISTED BELOW IS THE DAY I TOOK MY KIA SOUL IN FOR THE 2ND TIME FOR SURGING AND JERKING. I FOUND OUT THE 3RD OF FEBRUARY THIS PAST MONDAY IT HAS A BAD TRANSMISSION AND NEEDS REPLACED. THEY ORIGINALLY WANTED TO SEND ME HOME YET AGAIN AFTER THIS PROBLEM UNTIL MY DAD STEPPED IN AND TOLD THEM TO...

Mileage: 5,000

THE DATE LISTED BELOW IS THE DAY I TOOK MY KIA SOUL IN FOR THE 2ND TIME FOR SURGING AND JERKING. I FOUND OUT THE 3RD OF FEBRUARY THIS PAST MONDAY IT HAS A BAD TRANSMISSION AND NEEDS REPLACED. THEY ORIGINALLY WANTED TO SEND ME HOME YET AGAIN AFTER THIS PROBLEM UNTIL MY DAD STEPPED IN AND TOLD THEM TO...

Mileage: 5,000

GAS PEDAL GOT STUCK WE RAN THROUGH THE END OF THE HOUSE. THIS HAPPEN WHILE TURNING IN OUR DRIVEWAY

Mileage: 12,000

I CAN NOT BELIEVE WHEN I READ MORE THAN 30 COMPLAINTS THAT NO RECALL HAS BEEN ACTIVATED. I PURCHASED A 2020 KIA SOUL IN AUGUST OF 2019 AND BY DECEMBER OF 2019 I HAD ALMOST BEEN HIT SEVERAL TIMES ON THE HIGHWAY DUE TO A LAG IN THE TRANSMISSION. WHEN I TOOK IT TO THE DEALERSHIP I WAS TOLD THAT IT WAS...

I BOUGHT A 2020 KIA SOUL S AUG 30 2020 DECEMBER 23, 2020 I FOUND OUT MY TRANSMISSION NEEDED REPLACING 5600 MILES ON CAR. DEALER SAID IT WOULD BE 2 TO 3 MONTHS AS THEY ARE ON BACK ORDER. THEY GAVE ME A LOANER, CHECKED INTO LEMON LAWS, CALLED KIA OF AMERICA A WEEK LATER COMPLAINING ABOUT THE AMOUNT OF...

Mileage: 5,600

ON DECEMBER 23RD THE CAR WAS BEING DRIVEN ON THE HIGHWAY AT 70MPH WHEN IT DROPPED TO 1ST GEAR AND RPM'S INCREASED DRAMATICALLY. WE WERE ABLE TO GET OFF THE OFF RAMP TO A PARKING LOT BUT THE CAR NEVER CAME OUT OF 1ST GEAR. WE TRIED TO USE THE MANUAL OPTION BUT THERE WAS NO DIFFERENCE. WE LET THE CAR...

Mileage: 2,000

VEHICLE RPM BEGAN FLUCTUATING WHILE ON CRUISE CONTROL IN RAINY WEATHER. SWITCHED TO MANUAL (SPORT MODE) CONTROL AND THE PROBLEM LESSENED. VEHICLE BEGAN TO LOOSE POWER AND WAS SHIFTING RANDOMLY BETWEEN GEARS AUTOMATICALLY, EVENTUALLY REDLINING WHILE MAINTAINING 74MPH. A LOSS OF POWER OCCURRED AND NEA...

Mileage: 7,800

VEHICLE RPM BEGAN FLUCTUATING WHILE ON CRUISE CONTROL IN RAINY WEATHER. SWITCHED TO MANUAL (SPORT MODE) CONTROL AND THE PROBLEM LESSENED. VEHICLE BEGAN TO LOOSE POWER AND WAS SHIFTING RANDOMLY BETWEEN GEARS AUTOMATICALLY, EVENTUALLY REDLINING WHILE MAINTAINING 74MPH. A LOSS OF POWER OCCURRED AND NEA...

Mileage: 7,800

VEHICLE RPM BEGAN FLUCTUATING WHILE ON CRUISE CONTROL IN RAINY WEATHER. SWITCHED TO MANUAL (SPORT MODE) CONTROL AND THE PROBLEM LESSENED. VEHICLE BEGAN TO LOOSE POWER AND WAS SHIFTING RANDOMLY BETWEEN GEARS AUTOMATICALLY, EVENTUALLY REDLINING WHILE MAINTAINING 74MPH. A LOSS OF POWER OCCURRED AND NEA...

Mileage: 7,800

COMPLETE TRANSMISSION FAILURE AT 9,200 MILES. CAR LOCKED UP COMING OFF INTERSTATE EXIT RAMP AND WOULD NOT TAKE GEAR AT ALL. VERY STRONG SMELL OF BURNING TRANSMISSION. UNIT NEEDED COMPLETE TRANSMISSION. HAS BEEN AT DEALER FOR OVER 6 WEEKS.

Mileage: 9,200

TL* THE CONTACT OWNS A 2020 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO A DEALER (HENDRICK KIA OF CONCORD LOCATED AT 7550 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027) ...

Mileage: 7,900

2020 SOUL EX WITH ABOUT 8100 MILES. DRIVING ON INTERSTATE AND SUDDENLY TACH REDLINED AND LOST ACCELERATION/POWER. LIMPED CAR INTO DEALER A COUPLE MILES AWAY, WHERE CHECK ENGINE LIGHT CAME ON AND DIAGNOSTIC WARNING APPEARED ON DISPLAY. DEALER CONFIRMED LATER THAT DAY THAT TRANSMISSION HAD FAILED A...

Mileage: 8,100

1-13-2020 DRIVING WHEN A LITTLE ROCK MADE A CHIP IN MY WINDSHIELD AND WITHIN SECONDS A CRACK ABOUT 8 INCHES LONG APPEARED AND NOW THE CRACK IS A FOOT LONG. WHEN WE BOUGHT THE VEHICLE WE WERE TOLD OUR WARRANTY WOULD COVER EVERYTHING, BUT WHEN WE TOOK IT IN THEY INFORMED US WE ONLY GOT BUMPER TO BUMP...

Mileage: 4,500

1-13-2020 DRIVING WHEN A LITTLE ROCK MADE A CHIP IN MY WINDSHIELD AND WITHIN SECONDS A CRACK ABOUT 8 INCHES LONG APPEARED AND NOW THE CRACK IS A FOOT LONG. WHEN WE BOUGHT THE VEHICLE WE WERE TOLD OUR WARRANTY WOULD COVER EVERYTHING, BUT WHEN WE TOOK IT IN THEY INFORMED US WE ONLY GOT BUMPER TO BUMP...

Mileage: 4,500

I PURCHASED A NEW 2020 KIA SOUL LX WITH 16 MILES ON THE ODOMETER. 2 MONTHS LATER, MY CAR BEGAN TO LOSE POWER SUDDENLY. THE ENGINE INCREASED RPM AS I'VE LOST POWER. THE CAR WOULD ONLY ACCELERATE TO ABOUT 25 MPH. I DROVE IT IMMEDIATELY TO THE DEALERSHIP WHO TOLD ME I NEEDED A NEW TRANSMISSION. MY CAR ...

Mileage: 2,230

I PURCHASED A NEW 2020 KIA SOUL LX WITH 16 MILES ON THE ODOMETER. 2 MONTHS LATER, MY CAR BEGAN TO LOSE POWER SUDDENLY. THE ENGINE INCREASED RPM AS I'VE LOST POWER. THE CAR WOULD ONLY ACCELERATE TO ABOUT 25 MPH. I DROVE IT IMMEDIATELY TO THE DEALERSHIP WHO TOLD ME I NEEDED A NEW TRANSMISSION. MY CAR ...

Mileage: 2,230

DRIVING ON HIGHWAY I HEARD A LOUD BANG. I THOUGHT SOMETHING HAD HIT THE ROOF OF MY CAR. I OPENED THE SUNROOF COVER AND DISCOVERED MY SUNROOF WAS SHATTERED BUT STILL INTACT. UPON FURTHER INSPECTION THERE WAS NO SIGN OF DEBRIS HITTING THE SUNROOF OR ANY PART OF THE ROOF. THE SUNROOF SPONTANEOUSLY SHA...

Mileage: 15

CAR HAD ISSUES ACCELERATING AFTER STOPPING AND TURNING ON THE AUTO ENGINE SHUTOFF . 24 NO LIGHTS CAME ON. 12 HOURS LATER DRIVING ON INTERSTATE RPMS REDLINED WHILE GOING ABOUT 60-65 . I WAS ABLE TO PULL OFF THE INTERSTATE . AT THE STOP LIGHT DIRECTLY OFF THE INTERSTATE CAR WOULD NOT ACCELERATE, SMELT...

WE DRIVE A 2020 KIA SOUL GT-LINE 2.0 WITH 2681 MILES AND BUILD DATE 06/19. I WAS TRAVELING AT 75MPH WHEN THE RPM'S STARTED SURGING ABOUT 300 BACK AND FORTH IN THE STANDARD AUTO MODE. IT WENT AWAY IN MANUAL SHIFT MODE. MY GAS MILEAGE WAS SHOWING 21MPG. I PROCEEDED FOR ABOUT 30 MORE MILES IN MANUAL (7...

Mileage: 2,681

I PURCHASED A 2020 KIA SOUL BARELY 3 WEEKS AGO. FIRST ISSUE IS THE FRONT LIGHTS. THEY ARE CONSTANTLY FOGGY AND WITH HUMIDITY. TOOK CAR TO THE DEALER AND WAS INITIALLY TOLD THAT IT WOULD CLEAR UP ONCE HIGH BEAMS ARE TURNED ON FOR 30 MINUTES WHICH IS UNREALISTIC AS YOU CAN'T HAVE YOUR HIGH BEAMS ON W...

Mileage: 20

I PURCHASED A 2020 KIA SOUL BARELY 3 WEEKS AGO. FIRST ISSUE IS THE FRONT LIGHTS. THEY ARE CONSTANTLY FOGGY AND WITH HUMIDITY. TOOK CAR TO THE DEALER AND WAS INITIALLY TOLD THAT IT WOULD CLEAR UP ONCE HIGH BEAMS ARE TURNED ON FOR 30 MINUTES WHICH IS UNREALISTIC AS YOU CAN'T HAVE YOUR HIGH BEAMS ON W...

Mileage: 20

WHILE DRIVING ON A SOUTHEAST TEXAS 2 LANE ROAD WITH A POSTED SPEED LIMIT OF 70MPH, I WAS FOLLOWING A TRUCK GOING LESS THAN 50MPH. WHEN VISIBILITY WAS CLEAR, I PULLED OUT TO PASS THE TRUCK. AT ABOUT 3/4 THROTTLE, THE TRANSMISSION DOWNSHIFTED TO PROVIDE MORE POWER BUT THE VEHICLE SUDDENLY LOST POWER ...

Mileage: 3,500

WHILE DRIVING ON A SOUTHEAST TEXAS 2 LANE ROAD WITH A POSTED SPEED LIMIT OF 70MPH, I WAS FOLLOWING A TRUCK GOING LESS THAN 50MPH. WHEN VISIBILITY WAS CLEAR, I PULLED OUT TO PASS THE TRUCK. AT ABOUT 3/4 THROTTLE, THE TRANSMISSION DOWNSHIFTED TO PROVIDE MORE POWER BUT THE VEHICLE SUDDENLY LOST POWER ...

Mileage: 3,500

THE CAR WOULD SHUT OFF AND I WILL START IT BACK UP IT WILL CRANK THEN SHUT BACK OFF AND TO BE CLEAR IT HAS PLENTY OF OIL SO THAT'S NOT THE PROBLEM

THE CAR WOULD SHUT OFF AND I WILL START IT BACK UP IT WILL CRANK THEN SHUT BACK OFF AND TO BE CLEAR IT HAS PLENTY OF OIL SO THAT'S NOT THE PROBLEM

I PURCHASED THIS CAR NEW WITH APPROXIMATELY 50 MILES ON IT. ON DAY 34, WHILE DRIVING ON A TWO LANE RURAL ROAD THE RPMS BEGAN GOING UP AND DOWN WILDLY, A STRONG SMELL (WHICH I NOW KNOW IS TRANSMISSION) AND THE CAR WOULD NOT MOVE FORWARD OR BACKWARD. BEING IN AN S CURVE WITH FLASHERS ON, I WAS ALMOS...

Mileage: 300

THE CHILD SAFETY SEAT LATCHES ARE INACCESSIBLE AS THEY ARE BURIED IN TIGHT UPHOLSTERY. I CAN'T ALWAYS SUCCESSFULLY LATCH THE CAR SEATS INTO THE CAR AND WHEN I SUCCEED IT IS ONLY WITH THE HELP OF SOMEONE VERY EXPERIENCED AND TAKES UPWARDS OF HALF AN HOUR. I HAVE REPORTED THIS TO KIA AND WAS ADVISE...

Mileage: 11,500

WHILE DRIVING MY 2020 KIA SOUL GT, THERE WAS A LOUD BANG AND THE CAR LOST ALL POWER. FORTUNATELY, I WAS ABLE TO GET IT PULLED TO THE SIDE OF THE ROAD. I WAS ON A COUNTRY ROAD AND NOT ON A MAJOR HIGHWAY WHERE IT WOULD HAVE CAUSED AN ACCIDENT. THE VEHICLE HAD TO BE TOWED TO THE DEALER.

Mileage: 19,000

VEHICLE IS EQUIPPED WITH AUTO STOP/START. WHEN AT A STOP LIGHT THE AUTO STOP/START ENGAGED, AND BEFORE THE BRAKE WAS RELEASED THE AUTO STOP/START DISPLAYED AN ERROR IN THE DISPLAY INDICATING THAT THE CAR NEEDED TO BE SHIFTED TO P OR N AND RESTARTED AS THE STOP/START FUNCTION ENDED AND ENGINE WAS COM...

Mileage: 2,298

WITH JUST UNDER 1800 MILES ON THE VEHICLE, WHILE TRAVELING ON THE HIGHWAY AT 75 MPH, THE TRANSMISSION ABRUPTLY SHIFTED INTO 5TH GEAR AND THE RPMS JUMPED UP. AS WE SLOWED AND PULLED OVER THE TRANSMISSION DID NOT DOWN SHIFT AND REMAINED IN 5TH GEAR AS WE CAME TO A STOP. PUT IT INTO PARK AND TURNED THE...

Mileage: 1,800

WHEN USING THE AUTO START AND STOP FEATURE WHEN RELEASING THE BRAKE AND THE ENGINE CRANKS BACK I HEAR A STRANGE NOISE THAT SOUNDS LIKE A CAT SQUALLING WHEN THE ENGINE STARTS. THIS DOESN'T HAPPEN WHEN YOUR NOT USING AUTO START. PLUS WHEN YOU SHIFT INTO PARK WHILE STOPED IT DOESN'T MAKE THIS NOISE. M...

Mileage: 6,000

WHEN USING THE AUTO START AND STOP FEATURE WHEN RELEASING THE BRAKE AND THE ENGINE CRANKS BACK I HEAR A STRANGE NOISE THAT SOUNDS LIKE A CAT SQUALLING WHEN THE ENGINE STARTS. THIS DOESN'T HAPPEN WHEN YOUR NOT USING AUTO START. PLUS WHEN YOU SHIFT INTO PARK WHILE STOPED IT DOESN'T MAKE THIS NOISE. M...

Mileage: 6,000

MY CAR WAS PURCHASED BRAND NEW OFF THE LOT WITH 28 MILES ON IT. I NOW HAVE APPROXIMATELY 15614 MILES ON MY 2020 KIA SOUL. I JUST WANTED TO REPORT THAT THE HORN, A MAJOR SAFETY FEATURE, INTERMITTENTLY STOPS WORKING. WHEN THE HORN STOPS WORKING IT INCLUDES THE STEERING WHEEL DEPRESS AND THE KEY FOB 'L...

Mileage: 14,900

AT 11,200 MILES THE TRANSMISSION ABRUPTLY MALFUNCTIONED IN HEAVY HIGHWAY TRAFFIC. RPM WOULD SHIFT WILDLY FROM IDLE TO REDLINE, AND THE TRANSMISSION SHUDDERED HARD AND LOST ALL POWER. I HAD TO MERGE FROM THE INSIDE LANE OF A 65MPH HIGHWAY TO THE OUTSIDE, NEARLY GETTING INTO A COLLISION IN THE PROCESS...

Mileage: 11,200

STARTED CAR "PUSH BUTTON" ONE EVENING AND FOUND THE STEERING WAS INOPERATIVE. SHUT DOWN AND RESTARTED AND ALL WAS FINE. IT ONLY DID THIS ONE TIME.

Mileage: 4,000

MY 2020 KIA SOUL, I ONLY HAVE IT FOR 2 WEEKS AND THE FOG LIGHTS GOT WET AND FOGGY, I TOOK THE CAR THE DEALER AND SPOKE TO SERVICE, AND ORDER NEW PARTS, TO INSTALL IN THE CAR, IT REALLY CONCERNS ME THAT A BRAND NEW CAR GET THESE FOG LIGHTS WET, WHICH CAN CAUSE A SAFETY ISSUE, SINCE THE LIGHT WILL NOT...

Mileage: 702

PROBLEM WITH IDLE STOP/START SYSTEM-WHEN I STOP AT A LIGHT, THE ENGINE SHUTS OFF, WHEN I TRY TO ACCELERATE, I HEAR A LOUD GROAN SOUND, AND THE CAR SHUTTERS BEFORE EVENTUALLY MOVING FORWARD. I IMMEDIATELY TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED, AND WAS TOLD THAT THE SOUND THEY HEARD WAS "N...

Mileage: 325

PROBLEM WITH IDLE STOP/START SYSTEM-WHEN I STOP AT A LIGHT, THE ENGINE SHUTS OFF, WHEN I TRY TO ACCELERATE, I HEAR A LOUD GROAN SOUND, AND THE CAR SHUTTERS BEFORE EVENTUALLY MOVING FORWARD. I IMMEDIATELY TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED, AND WAS TOLD THAT THE SOUND THEY HEARD WAS "N...

Mileage: 325

VEHICLE PULLS SHARPLY AND ABRUPTLY TO THE RIGHT AT SPEEDS ABOVE 45-50. WHEN I TEST DROVE THE VEHICLE, I MENTIONED TO THE SALESMAN THAT I THOUGHT IT WAS PULLING TO THE RIGHT, OF COURSE HE DIDN'T FEEL IT, BUT WOULD HAVE IT CHECKED. AFTER PURCHASING THE VEHICLE IN APRIL, AND OWNING IT ABOUT 7 MONTHS,...

Mileage: 32

I BOUGHT THE CAR IN MAY 2020. I FIRST REPORTED THE PROBLEM IN JULY. IT HAS SOMETHING TO DO WITH THE IDLE STOP AND GO FEATURE, AS IT ONLY HAPPENS WHEN THIS IT IS BEING USED. WHEN I COME TO STOPS AT RED LIGHTS AND STOP SIGNS. EVERYTHING SHUTS DOWN. WHEN I RELEASE MY FEET OFF THE BREAKS THE CAR MAKES A...

Mileage: 5,000

I BOUGHT THE CAR IN MAY 2020. I FIRST REPORTED THE PROBLEM IN JULY. IT HAS SOMETHING TO DO WITH THE IDLE STOP AND GO FEATURE, AS IT ONLY HAPPENS WHEN THIS IT IS BEING USED. WHEN I COME TO STOPS AT RED LIGHTS AND STOP SIGNS. EVERYTHING SHUTS DOWN. WHEN I RELEASE MY FEET OFF THE BREAKS THE CAR MAKES A...

Mileage: 5,000

I BOUGHT THE CAR IN MAY 2020. I FIRST REPORTED THE PROBLEM IN JULY. IT HAS SOMETHING TO DO WITH THE IDLE STOP AND GO FEATURE, AS IT ONLY HAPPENS WHEN THIS IT IS BEING USED. WHEN I COME TO STOPS AT RED LIGHTS AND STOP SIGNS. EVERYTHING SHUTS DOWN. WHEN I RELEASE MY FEET OFF THE BREAKS THE CAR MAKES A...

Mileage: 5,000

THE IDLE STOP - START SYSTEM SEEMS TO BE BROKEN. WHENEVER I PULL UP TO A LIGHT AND STOP THE ENGINE SHUTS OFF. THEN, WHEN I TRY TO ACCELERATE THE ENGINE STARTS BUT THE CALIBERS LOCK UP ON THE DISC CREATING A LOUD GROANING SOUND. IT CAUSES THE CAR TO SHUTTER AND BARELY GO FORWARD. ADDITIONALLY, TH...

Mileage: 15

THE IDLE STOP - START SYSTEM SEEMS TO BE BROKEN. WHENEVER I PULL UP TO A LIGHT AND STOP THE ENGINE SHUTS OFF. THEN, WHEN I TRY TO ACCELERATE THE ENGINE STARTS BUT THE CALIBERS LOCK UP ON THE DISC CREATING A LOUD GROANING SOUND. IT CAUSES THE CAR TO SHUTTER AND BARELY GO FORWARD. ADDITIONALLY, TH...

Mileage: 15

THE IDLE STOP - START SYSTEM SEEMS TO BE BROKEN. WHENEVER I PULL UP TO A LIGHT AND STOP THE ENGINE SHUTS OFF. THEN, WHEN I TRY TO ACCELERATE THE ENGINE STARTS BUT THE CALIBERS LOCK UP ON THE DISC CREATING A LOUD GROANING SOUND. IT CAUSES THE CAR TO SHUTTER AND BARELY GO FORWARD. ADDITIONALLY, TH...

Mileage: 15

PULLS TO THE RIGHT AT HIGHWAY SPEED - APPROX 45MPH. SEVERE ALIGNMENT PROBLEM. DEALER TOLD ME THAT THEY DID HAVE A NEW-ENOUGH MACHINE TO ALIGN THE CAR. HOW CAN KIA OF IRVINE, NOT HAVE THE PROPER EQUIPMENT TO FIX THE CARS THEY SELL? INSIDE REAR COWLING THAT GOES AROUND THE SMALL PORTAL WINDOW ON T...

Mileage: 200

PULLS TO THE RIGHT AT HIGHWAY SPEED - APPROX 45MPH. SEVERE ALIGNMENT PROBLEM. DEALER TOLD ME THAT THEY DID HAVE A NEW-ENOUGH MACHINE TO ALIGN THE CAR. HOW CAN KIA OF IRVINE, NOT HAVE THE PROPER EQUIPMENT TO FIX THE CARS THEY SELL? INSIDE REAR COWLING THAT GOES AROUND THE SMALL PORTAL WINDOW ON T...

Mileage: 200

PULLS TO THE RIGHT AT HIGHWAY SPEED - APPROX 45MPH. SEVERE ALIGNMENT PROBLEM. DEALER TOLD ME THAT THEY DID HAVE A NEW-ENOUGH MACHINE TO ALIGN THE CAR. HOW CAN KIA OF IRVINE, NOT HAVE THE PROPER EQUIPMENT TO FIX THE CARS THEY SELL? INSIDE REAR COWLING THAT GOES AROUND THE SMALL PORTAL WINDOW ON T...

Mileage: 200

TL* THE CONTACT OWNED A 2020 KIA SOUL. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A P...

Mileage: 600

I LEARNED THE CAR HORN ON MY 2020 KIA SOUL DID NOT WORK WHILE ON A HIGHWAY AND CLOSE TO BEING IN AN ACCIDENT. I TRIED TO USE HORN TO ALERT THE OTHER DRIVER AND IT FAILED. I CONTACTED DEALER SERVICE DEPT FOR ASSISTANCE AND HAD TO SCHEDULE A SERVICE APPOINTMENT AND THEY ADVISED ME THE HORN SYSTEM FAIL...

Mileage: 500