2023 KIA SPORTAGE HYBRID Service Brakes Problems

I have received a warning 3 times saying “Rotary Shifter stuck. I searched and information says bring to dealer for immediate repair the brakes can lock and can cause an accident . I brought it in the first time and was told they can’t determine the issue unless the warning is on when I come in. It never happens when they are open. I read other stories and this problem is not just me having the issue. One person was told the same thing and his car has stopped in traffic and would not restart for a long time They need to find out what is wrong with the rotary shifter

My Kia has a feature called "Downhill Brake Control". The manual states it will control the downhill speed of the car without using the brake or gas. I have used this on hills near my house and when I get down the hill to a flat-ish area, I manually turn the control off. Most times it works fine. Sometimes, the car bucks and then comes to a complete stop or close to it. I feel this is a safety issue as if someone is behind me, they may not realize it's the car stopping suddenly and ram in to me. I have asked the dealer about it, they've said it's working as designed. Kia USA doesn't care after 2 letters to them. This is my last attempt to get Kia to look in to this issue. For now, I just don't use the stupid button

I was driving my vehicle on the freeway when all of a sudden I got a warning light that came on that said check hybrid system it looked up my brakes and steering the car completely shutdown in the middle of the freeway it happened so fast I couldn't get to the shoulder my car completely just stopped. I spoke to kia and took it to the dealership and they ended up saying because it needed a update which I then called kia and let them know the situation that I almost got in a accident and that I didn't feel safe in that car and they didn't want to help.

Traveling at 70 MPH on [XXX] in traffic, the vehicle suddenly lost power and I was forced to unsafely maneuver to the shoulder of the road as the vehicle decelerated through the traffic. As soon as I stopped, the vehicle lost all power. I had difficulty engaging the parking brake as I was on a hill and the vehicle started to roll back. The brake pedal did work so I could stop the car but I could not exit the vehicle in fear of it rolling back into traffic. I called 911 to explain the situation. After 20 more minutes I engaged/disengaged the parking brake several times and it finally held. I still would not leave the vehicle because I could not trust it at that point. Another 20 minutes passed and a road ranger arrived and placed a wooden block behind the wheel and at that point I felt comfortable to get out of the car. I was told by Kia service the issue was related to recall SA553A but I was never notified. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving east from Austin, Tx on [XXX], and as I approached a major intersection in Elgin, Tx., a warning light appeared on my dashboard that said "hybrid system failure: pull over safely". I was able to pull over into the left turn lane and then was barely able to make it over a curb and onto a highway median strip, before my car engine stopped and all dashboard lights went out. This happened in about 30 seconds. My two year old car with fewer than 30,000 miles on it went completely dead. It would not start even after several attempts. I called Kia roadside assistance, and was told I needed to have the car towed to a dealership. The tow truck driver backed the car into the space they indicated at the dealership, and it started to roll forward as it was apparently in neutral. He had to borrow a board to put under the back wheels. Days later I was told to come get the car, as it had been repaired. When I got there, it was in the same space with the board still under the wheels. I was told it just had needed a software update. (SA553A). I was never notified that my vehicle needed this update, and would just stop wherever: i.e. on a hwy with no shoulders, at night, etc. and that I would be unable to brake the car, or drive it, or put on emergency warning lights after 30 seconds. This was unbelievably unsafe. I am [XXX]. What if I were a family with children on board and it happened on a highway at night??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving 5 hours away. Got to my destination parked and went to check in . Came back to my car and drove to where my room was going to be. I went to try to stop and the brakes were spongy and seems like it too forever to finally stop. Due to this issue I ended up hitting a curb and damaging my car/ tires. I was very scared to drive back home like that. I looked it up and it says there is a recall for the breaking system but my car wasnt one of them. I need to get this fixed asap and also my tires/ front end of Car. What can I do about this issue and getting it fixed asap ?!

The contact owns a 2023 Kia Sportage Hybrid. The contact stated while driving 55 MPH, the check braking system message was displayed. The vehicle was taken to the dealer, but no failure was found. The contact was informed that the battery was not fully charged. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 1,700.

Mileage: 1,700

It has been 10 days and 1400 miles on this vehicle. suddenly i got the emergency brake light warning to get the brakes checked. emergency brakes is always ON.

On March 1, 2023, approximately 5 days after purchasing the vehicle, when turning the vehicle on at approximately 8:00 pm, the screen stated that "A possible condition with your Hybrid Control Unit/Low DC-DC Converter has been detected. A full system check is recommended to be done soon. Please contact your local dealership to schedule an appointment." An appointment was scheduled from the screen. The car was then driven on the freeway. Several minutes later, all systems on the vehicle died. The vehicle lost all engine power, power steering, power brakes, lights, even the doors which were locked could not be unlocked. The vehicle was rolling slowly forward and was moved into a gore point.

The contact owns a 2023 Kia Sportage Hybrid. The contact stated that while driving approximately 60 MPH and pressing the brake pedal to reduce speed the pedal extended to the floor and the warning "check brakes" displayed. The vehicle was immediately taken to the dealer who performed an unknown service to the braking system. The vehicle was retrieved but later experience the same failure. The was taken back to the dealer. The manufacturer was also notified of the failure. The failure mileage was 320.

Mileage: 320

The vehicle flashed and alarmed a brake system warning while traveling on a freeway. Braking was soft. Took a longer than usual amount of time to stop the vehicle at that point.