This Problem Across All Years
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. WHILE THE VEHICLE WAS BEING DRIVEN, THE ESC WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING); HOWEVER THE FAILURE RECURRED. SMITHTOWN KIA (726 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 724-8008) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. WHILE THE VEHICLE WAS BEING DRIVEN, THE ESC WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING); HOWEVER THE FAILURE RECURRED. SMITHTOWN KIA (726 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 724-8008) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER TAIL LIGHT FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIGHT SWITCH WAS REPLACED. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL OR WHEN THE VEHICLE WAS IN REVERSE, THE PASSENGER SIDE TURN SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIGHT BULB WAS REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FUEL CAP AND STOP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 11/03/16*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE OVER 60MPH. THE VEHICLE WOULD LOSE POWER. UPDATED 09/19/2017*JS
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER TAIL LIGHT FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIGHT SWITCH WAS REPLACED. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL OR WHEN THE VEHICLE WAS IN REVERSE, THE PASSENGER SIDE TURN SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIGHT BULB WAS REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FUEL CAP AND STOP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 11/03/16*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE OVER 60MPH. THE VEHICLE WOULD LOSE POWER. UPDATED 09/19/2017*JS
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER TAIL LIGHT FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIGHT SWITCH WAS REPLACED. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL OR WHEN THE VEHICLE WAS IN REVERSE, THE PASSENGER SIDE TURN SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIGHT BULB WAS REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FUEL CAP AND STOP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 11/03/16*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE OVER 60MPH. THE VEHICLE WOULD LOSE POWER. UPDATED 09/19/2017*JS
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER TAIL LIGHT FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIGHT SWITCH WAS REPLACED. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL OR WHEN THE VEHICLE WAS IN REVERSE, THE PASSENGER SIDE TURN SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIGHT BULB WAS REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FUEL CAP AND STOP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 11/03/16*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE OVER 60MPH. THE VEHICLE WOULD LOSE POWER. UPDATED 09/19/2017*JS
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. WHEN THE GEAR WAS SHIFTED FROM PARK INTO DRIVE OR IN REVERSE, THE ELECTRONIC STABILITY WARNING LIGHT ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V130000 (EXTERIOR LIGHTING); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. WHEN THE GEAR WAS SHIFTED FROM PARK INTO DRIVE OR IN REVERSE, THE ELECTRONIC STABILITY WARNING LIGHT ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V130000 (EXTERIOR LIGHTING); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
I WAS GETTING MY OIL CHANGED AT VALVOLINE OIL CHANGE IN LIVERPOOL, NY. DURING THE ROUTINE LIGHT CHECK, THE TECH SAID THAT MY BRAKE LIGHTS WEREN'T COMING ON WHEN I BRAKE, ONLY THE TOP BRAKE LIGHT STRIP IN REAR MIDDLE. I HAD SEEN THE "ESC OFF" LIGHT COME ON WITHOUT ANY REASON IN THE LAST FEW WEEKS. I ALSO NOTICED THAT WHEN GETTING ON AN INTERSTATE HIGHWAY, MY CRUISE CONTROL WOULD TURN ON, BUT NOT SET/ENGAGE. I RESEARCHED ONLINE FOR THESE SYMPTOMS, AND FOUND THERE WAS A RECALL OF KIA SPORTAGES BOTH IN 2009 AND IN 2013 FOR A STOP LAMP SWITCH CAUSING THE EXACT SAME SYMPTOMS. THE NHTSA CAMPAIGN WAS #13V114000. IN CALLING THE BURDICK KIA TO GET THIS REPLACED BECAUSE OF THE RECALL, THE SERVICE MANAGER TOLD ME THAT THE SWITCH WAS REPLACED ON AUGUST 2013, IN COMPLIANCE WITH THE RECALL. BECAUSE OF THIS, I CAN'T GET THE SWITCH REPLACED FOR FREE. I AM JUST LETTING YOU KNOW THAT THERE IS STILL AN ISSUE WITH THIS CONDITION, EVEN WITH THE 2013 RECALL AND REPLACEMENT. *TR
I WAS GETTING MY OIL CHANGED AT VALVOLINE OIL CHANGE IN LIVERPOOL, NY. DURING THE ROUTINE LIGHT CHECK, THE TECH SAID THAT MY BRAKE LIGHTS WEREN'T COMING ON WHEN I BRAKE, ONLY THE TOP BRAKE LIGHT STRIP IN REAR MIDDLE. I HAD SEEN THE "ESC OFF" LIGHT COME ON WITHOUT ANY REASON IN THE LAST FEW WEEKS. I ALSO NOTICED THAT WHEN GETTING ON AN INTERSTATE HIGHWAY, MY CRUISE CONTROL WOULD TURN ON, BUT NOT SET/ENGAGE. I RESEARCHED ONLINE FOR THESE SYMPTOMS, AND FOUND THERE WAS A RECALL OF KIA SPORTAGES BOTH IN 2009 AND IN 2013 FOR A STOP LAMP SWITCH CAUSING THE EXACT SAME SYMPTOMS. THE NHTSA CAMPAIGN WAS #13V114000. IN CALLING THE BURDICK KIA TO GET THIS REPLACED BECAUSE OF THE RECALL, THE SERVICE MANAGER TOLD ME THAT THE SWITCH WAS REPLACED ON AUGUST 2013, IN COMPLIANCE WITH THE RECALL. BECAUSE OF THIS, I CAN'T GET THE SWITCH REPLACED FOR FREE. I AM JUST LETTING YOU KNOW THAT THERE IS STILL AN ISSUE WITH THIS CONDITION, EVEN WITH THE 2013 RECALL AND REPLACEMENT. *TR
A FEW MONTHS AGO, THERE WAS A RECALL ON A MALFUNCTION DEALING WITH THE BRAKE LIGHTS. SO I TOOK MY KIA INTO [XXX] AND THEY FIXED THE PROBLEM. A COUPLE OF WEEKS AGO, THE SAME MALFUNCTION OCCURRED. I ONLY HAVE THE TOP BRAKE LIGHT THAT WORKS AND NEED TO KNOW IF I CAN TAKE MY KIA BACK INTO THE DEALERSHIP TO GET IT FIXED. I AM WORRIED ABOUT THE SAFETY OF DRIVING MY VEHICLE TO AND FROM WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
A FEW MONTHS AGO, THERE WAS A RECALL ON A MALFUNCTION DEALING WITH THE BRAKE LIGHTS. SO I TOOK MY KIA INTO [XXX] AND THEY FIXED THE PROBLEM. A COUPLE OF WEEKS AGO, THE SAME MALFUNCTION OCCURRED. I ONLY HAVE THE TOP BRAKE LIGHT THAT WORKS AND NEED TO KNOW IF I CAN TAKE MY KIA BACK INTO THE DEALERSHIP TO GET IT FIXED. I AM WORRIED ABOUT THE SAFETY OF DRIVING MY VEHICLE TO AND FROM WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. THE CONTACT STATED THAT THE ESC OFF SWITCH ILLUMINATED AS THE BRAKE LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER : 13V114000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 25,848. *TR
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. THE CONTACT STATED THAT THE ESC OFF SWITCH ILLUMINATED AS THE BRAKE LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER : 13V114000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 25,848. *TR
THE HEADLIGHTS OF THE VEHICLE HAVE STRESS CRACKS THAT WILL ALLOW MOISTURE TO ENTER THE ASSEMBLY. THIS MOISTURE WILL CAUSE THE BULB INSIDE THE ASSEMBLY TO FAIL. I HAVE ASKED FOR ASSISTANCE FROM THE ROUNTREE MOORE KIA, AS WELL AS KIA OF NORTH AMERICA TO ADDRESS THIS PROBLEM. I HAVE BEEN TOLD BY BOTH THAT THERE IS NO ACTION THEY WILL TAKE TO CORRECT THIS ISSUE. *TR
THE HEADLIGHTS OF THE VEHICLE HAVE STRESS CRACKS THAT WILL ALLOW MOISTURE TO ENTER THE ASSEMBLY. THIS MOISTURE WILL CAUSE THE BULB INSIDE THE ASSEMBLY TO FAIL. I HAVE ASKED FOR ASSISTANCE FROM THE ROUNTREE MOORE KIA, AS WELL AS KIA OF NORTH AMERICA TO ADDRESS THIS PROBLEM. I HAVE BEEN TOLD BY BOTH THAT THERE IS NO ACTION THEY WILL TAKE TO CORRECT THIS ISSUE. *TR