2020 KIA SPORTAGE Engine Problems

My 2020 Kia Sportage continues to consume too much oil. There is not a leak detected where I park my car during work, nor in my garage. I need to add oil to the vehicle every other week.

Engine started tapping/knocking and oil light started flashing. Once home I checked the dipstick. Appeared burnt with no oil on dipstick. Waited an hour to cool and started adding oil. Added 2 quarts nothing on dipstick. Added 2 half quarts and finally a touch on the end of dipstick. Added more oil and finally got it to the bottom the range. It would take at least another quart to get to proper levels. Took to dealership where I was told I needed a new engine. Prior to the failure there was NEVER any indicator light letting me know oil was low. Just as a car goes low on gas and the gas light comes on you would think it would do the same for 'low oil'....that NEVER happened. This is a 2020 KIA Sportage with a 2.4L Theta II engine. There is a class action lawsuit for the years 2011-2019. I unfortunately, fall oustide of the covered suit. It's still the same engine with the same faults

I own a 2020 Kia Sportage that is currently within the 100,000-mile power-train warranty. The vehicle has been experiencing EXCESSIVE OIL consumption, requiring oil to be added between scheduled oil changes, despite no visible leaks or warning indicators. I have consistently maintained the vehicle according to Kia's recommended maintenance schedule. Oil changes were performed regularly, including some done at home. For those oil changes, I have kept vehicle maintained with regular oil changes and more the last 9 months. There is NO evidence that improper maintenance caused the oil consumption. Will be reaching out to Kia customer service to see what next steps are. Maintenance dept constantly wants to fix things on car that are not needed yet will not report issues with Engine. Very disappointed customer.

Driving to grandmas Christmas weekend on the highway all of a sudden my car couldn’t keep speed was shaking the check engine light came on. Now my cylinder one psi is only 50. I have noticed over 100 complaints with very similar car issues. I just bought this car 5 months ago from a dealership. I have barely put 4,000 miles on the car myself.

We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks depending on how much we drive to have oil added . This is ridiculous! If this place is right about burning oil that should be recalled and fixed and covered . If this is the case, and not honored repair we will never get a Kia ever again . I am reaching out to others as this is clearly a big issue ,not being addressed by anyone:(

I own a 2020 Kia Sportage that is currently within the 100,000-mile powertrain warranty. The vehicle has been experiencing EXCESSIVE oil consumption, requiring oil to be added between scheduled oil changes, despite no visible leaks or warning indicators. I have consistently maintained the vehicle according to Kia's recommended maintenance schedule. Oil changes were performed regularly, including some done at home. For those oil changes, I have provided bank statements showing the purchases of oil and filters from Autozone, which is a valid form of maintenance. There is NO evidence that improper maintenance caused the oil consumption. The vehicle was kept by the Kia dealership for 18 days during their evaluation. Despite providing documentation and cooperation throughout the process, Kia denied my warranty claim. Denying warranty coverage solely due to oil changes performed at home is not consistent with the Magnuson-Moss Warranty Act, which requires proof that improper maintenance directly caused the failure.

The engine failed catastrophically while the vehicle was in operation. The failure involved internal engine components and resulted in the vehicle losing power. The vehicle is currently at a Kia dealership and is available for inspection upon request. I was driving at highway speeds with my children in the vehicle when the engine failure occurred. The sudden loss of power created a dangerous situation where I was unable to maintain speed with traffic, increasing the risk of a rear-end collision. I had to safely maneuver the vehicle out of traffic while vehicles were passing at high speed. Yes. The Kia dealership confirmed engine failure after inspection. The engine was deemed inoperable and required replacement. The vehicle has been inspected by a Kia dealership, and the issue was escalated to Kia America. Kia reviewed the case and denied warranty coverage. The vehicle remains available for further inspection if requested by NHTSA or the manufacturer. There were no immediate warning lights or messages prior to the failure. The engine failure occurred suddenly while driving on the highway, without sufficient warning to prevent the unsafe condition.

The contact owns a 2020 Kia Sportage. The contact stated that while taking the vehicle in for an oil change, the contact was informed that the engine was not consuming oil, which caused concern because the vehicle had previously been fueled by the contact. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired by the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.

Mileage: 114,000

My car is a 2020 Kia sportage with 65,000 miles. We bought it bran new. Since we bought the car we've had problems. We took it to the Kia dealership and they did an oil consumption test. They said the car needed a new engine. Kia cooperation refuses to replace the engine and want us to pay for it because they due to lack of documented oil changes.

The contact owns a 2020 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The contact also stated that the vehicle required an oil change every month. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I've had this car for a little over 3 years, after the 1st year of having the vehicle it started consuming more oil between oil changes. My low oil light would come on in-between oil changes and so I also carried extra oil with me. I just had a routine tune up with oil change and all new spark plugs and I new belt with pully motor 2 months ago. Now I need a whole new motor. It currently is only running on 3 cylinders and has exhaust coming up through the engine. All out of nowhere. Routine oil changes and tune ups, have all my receipts to prove how well kept up on it has been. Single mother without a vehicle and still 20 grand in debit over a car I can no longer drive.

Subject: Complaint Regarding Excessive Oil Consumption in Kia Vehicle I am writing to formally report a persistent safety and reliability concern regarding my Kia Sportage. Despite diligently maintaining the vehicle according to Kia’s recommendations, the engine has been excessively consuming oil. This issue has been ongoing for approximately two years, causing repeated inconvenience, potential safety risks, and significant concern regarding the vehicle’s reliability. I reported this problem to Kia multiple times, seeking a resolution under the warranty and for guidance on repair or remediation. Unfortunately, my concerns have been consistently minimized or dismissed, and no meaningful solution has been offered. I was informed by Kia representatives that the issue does not warrant action, despite evidence that similar engine oil consumption problems have affected other vehicles of the same make and model. This situation has left me without recourse and raises concerns about the safety, durability, and quality of this Kia vehicle. I respectfully request that the National Highway Traffic Safety Administration investigate this matter to determine whether it constitutes a defect that could affect the safety or reliability of Kia vehicles and to ensure that affected consumers are protected. Thank you for your attention to this urgent matter.

While driving uphill on Interstate 15 North near Temecula, California, the vehicle suddenly lost engine power without warning. My speed dropped from approximately 75 mph to around 60 mph in heavy traffic. This unexpected loss of acceleration created an immediate safety hazard, as vehicles behind me were traveling at freeway speeds and I was nearly rear-ended. I had to maneuver from the far-left lane to the shoulder while the vehicle continued to lose power. Once stopped, the check engine light was flashing, and the engine temperature gauge showed extreme heat, raising concern for a potential fire. The vehicle was towed to a Kia dealership, where technicians confirmed a complete engine failure and recommended a full short-block replacement. The vehicle has been regularly serviced and has more than a dozen documented service visits, including visits for ongoing oil-consumption concerns. Despite this, the low oil warning light never illuminated when the engine oil level was low; the only alert that appeared was the routine maintenance reminder. The lack of a low oil warning contributed to undetected oil loss and sudden engine failure. This failure occurred at approximately 92,000 miles and mirrors previously reported engine and bearing defects in similar Kia models. The vehicle and documentation are available for inspection upon request.

My Kia Sportage was stolen, however a couple of years ago I had the Kia Anti Theft Logic software updated on the car. I’ve been told that although it does not prevent anyone from breaking in, they should not have been able to move the car. Prior to this, the engine is running on 3 cylinders instead of 4 which has caused major issues with the car burning oil rapidly.

There were no known issues with my vehicle not even a check engine light or anything was on. I was driving then the car randomly stopped accelerating. It would only go up to about 25 miles per hour. Something started rattling under the hood and it cut off in the middle of an intersection. I was almost hit because it was a 4 way intersection which put myself and all of the other cars on the road at risk. A police offer had to direct traffic until a tow truck made it. I had to get my car towed to a mechanic shop and I was told my engine blew. I checked for engine recalls using my VIN but nothing came up but my car had the same issue and symptoms as all of the 2020 Kia sportages that did have recalls.

In 2024 the car was losing power. I took the car to the shop. I had to replace some type of rings. the cost was like 600.00. Then the car stated using oil like crazy. When I went in for a oil changed I told the man that was doing the oil change. The looked over the car and said that everything was fine. I continued to drive my car. But I was getting oil changes early and having to add oil to car. Then on October 3 2025 my car powered down and was towed to the shop on October 6th. Then on October 9th I was told my car engine was gone.

On Sunday, [XXX], I was driving my 2020 Kia Sportage on [XXX] in California at approximately 75 miles per hour. Without warning, the engine made a loud, abnormal noise and the vehicle suddenly and dangerously lost power. My speed dropped abruptly to around 62 miles per hour, nearly causing a rear-end collision as surrounding vehicles were traveling at freeway speed. I was forced to immediately pull over to the shoulder to avoid being struck. At that point, the engine was running extremely hot, creating a hazardous situation. Out of concern for my safety, and with fear that the vehicle could potentially catch fire, I exited the vehicle and waited at a safe distance until I could arrange for a tow truck. This incident placed me and other motorists in serious danger. The abrupt loss of power at freeway speed could have easily resulted in a major accident. It is important to note that this Sportage has been meticulously maintained, with 12 documented service records in just 2.5 years of ownership. This clearly demonstrates proper care and maintenance, ruling out negligence as a cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine Overheated lights on dash HECU ABS ADAS CRUISE CONTROL TIRE SENSOR WINDOW DID NOT WORK CORRECTLY AUTO DIMMER RADIO BLANKS OUT WATER PUMP WENT OUT TOW TRUCK DAMAGED MY CAR. I WAS NOT AWARE OF ANY DAMAGES UNTIL I WAS ACCUSED BY DEALERSHIP I HIT SOMETHING AS I DID NOT. I HAVE WITNESSES N PICTURES.

Driving 70mph on the freeway and check engine light started flashing. Car immediately went into “limp mode” and within a few hundred feet went from 75mhp 30mph. Used ODB reader and code p1326 came up for “engine knock sensor”. Engine was two quarts low on oil. No low oil warning. I just had an oil change a month ago and there is no apparent oil leak. When I opened the oil cap small amount of smoke was visible coming up from engine. Car has 75400 miles on it. I reset the code, put 2 quarts of oil and drove 2 miles to a Kia dealership. The said they couldn’t look into it since I reset the code. I drove another 4 miles and the same code and symptoms showed up. Having my car towed home because the dealer can’t inspect until next week. Other Kia’s have had this same error code and were recalled with engine replacement.

Update: after second opinion from another auto shop they said my car entered limp mode to prevent fire. Again, I had no warning! Kia tried to tell me the engine light must have came on and cleared itself (engine lights don’t clear themselves) and they refuse to check the recall fix of the HECU. They tell me the recall has been fixed so it can’t be the problem. Myself and my kids were put at risk as this problem causes risk of wrecks or even fires and Kia is not wanting to take any responsibility for it. These are the same issues as other Kia’s but because of my vin number they won’t even speak to me (literally, called Kia Clarksville and left a message with a woman for service to call me back for repairs and they won’t even call me back to schedule the repair - they are charging me over $6000)

I own 2020 Kia Sportage under 50,000 miles. I have been dealing with oil consumption problem since December 2024. My car will burn all it's oil before next oil change. I have been to H&H Kia in Papillion Nebraska and had several oil consumption tests. One in January 2025 and another in June 2025. They tell me that the car is burning oil but according to Kia not enough to to replace the engine. My last oil change was June 2025 and my milage is 49650 and my car is out of oil and my next oil change is not until 54933 miles. By the vehicle consuming oil at an undetermined rate it is impossible to tell when the oil will run dry causing the vehicle to cease to run. If this happens on the interstate or highway this could cause accidents or engine fires. It is also a safety issue leaving drivers stranded on the roadside in extreme cold or heat. Yes my problem has been confirmed by a Kia dealership but unable to get Kia to make repairs and honor the warranty Yes it has been inspected by a Kia dealership and they confirmed problem with oil consumption and that other Kia sportages are having same problems Yes the oil light comes out when the car is empty - since it burns at a fast rate there is no way of knowing if you can get the car and yourself to somewhere safe before the car shuts down.

I was driving home and the car kind of jerked, like it was down shifting, and the engine light came on. If I had to stop, it would almost stall out. When I got home I checked the oil and it was bone dry, however, my oil light never came on and I am diligent about oil and filter changes. I added oil to it, but the engine light still is on (flashing). The recall shows two, one for the hitch and one for an engine fire. I only received one for the hitch.

While I was driving on a very busy road (hurstbourne parkway in Louisville KY) during 5:00pm rush hour traffic my car stalled and died on me. We tried to jump it but it would not turn on and I had to have it towed. My life was put at risk as this was a high traffic area during rush hour traffic ( I have anxiety and even had an anxiety attack). I had no warning! No warning lights came on, no noises causing concern. I did not even have time to pull over to a safe spot. It literally shut off right there and would not come back on again. The dealer says it needs a new engine. My car is only 5 years old/ I’ve only have it for 9 months with no issues detected at purchase. My car was running fine with no issues, no concerning sounds or lights until it did this. I have taken very good care of this car and can show proof of oil changes upon request. I feel unsafe driving this vehicle with my 6 month old son and 3 year old daughter in it.

My car has the same issues as the Kia Soul and Kia Sorento. Kia has issued recalls for certain Soul and Sorento models due to various issues. A significant recall involves the 2020-2021 Soul and 2021 Seltos with 2.0L Nu MPI engines, where the piston oil rings may not have been properly heat-treated, potentially leading to engine damage and even fires. Additionally, some 2021-2022 Sorento and 2021-2023 K5 models have been recalled due to a potential loss of drive power caused by a faulty transmission oil pump. I purchased my car within the same time frame between 2020 - 2021 as well. Many mechanics have also told me the fast oil burn issue has been happening to a lot of Kia Sportages as well. I have also been told by Kia dealership they have stopped selling my particular model for a while now as well. My engine is having issues, and the air in my car is also not working as well. Please help assist in this concern of mine and the issue that is very relevent and related to the Kia Soul and Kia Sorento. Thank you!

My 2020 Kia vehicle experienced a potential engine failure while driving, entering “limp mode.” It was towed to Kia on the Boulevard (Philadelphia, PA) on August 3, 2025, under warranty coverage. The vehicle has remained inoperable since. Kia initially accepted my oil change receipts but later rejected them for alleged “nonconformance to PA invoice regulations.” This change in requirements was never disclosed before submission. The rejection appears intended to delay or deny warranty coverage, leaving me without transportation and creating ongoing safety concerns if the vehicle were to be returned without proper repair. The service manager stated in writing that the warranty is “not denied” yet still invoiced me for diagnostic fees. I have not received the requested warranty denial letter, copy of my warranty, or the specific clause supporting their rejection of my receipts. This raises concerns over Kia’s warranty handling practices, which could leave other consumers at risk if safety-related repairs are delayed or denied on similar grounds.

Dear NHTSA, I am writing to update you regarding a prior concern I raised about the premature engine failure on my 2020 Kia Sportage at just over 66,000 miles. While I was not covered under Kia’s powertrain warranty due to being the second owner, the dealership—Kia Cornerstone in Elk River, MN—has now agreed to submit a goodwill reimbursement request to Kia America on my behalf for the $7,500 engine replacement. At this time, I have not yet received reimbursement, and there is no set timeline for when the funds will be issued. However, the dealership has acknowledged responsibility to submit the request and follow through with Kia corporate. I wanted to provide this update as a matter of record and to ensure that this case remains visible should further follow-up be needed. I continue to hope Kia will do the right thing and take responsibility for a major failure that occurred well below industry expectations for engine longevity.

The car started making a knocking noise. I got it checked out and nothing showed up on the diagnostic. Today I was driving and it wouldn’t go over 65 and the engine light keeps blinking.

My car shut down in the middle of the road one day to work on the 4/17/25. I toll the suv to dealer and I paid $299 to find out what is the problem and the problem is that I need a new engine that cause $10000 . I am cover under power train warranty to fix my engine and dealer warranty refuse to give me a new engine. They told drive to drive it home. While driving home it broke down again on 5/19/25. I paid $75 to toll it to my house. The first time it broke down I paid $139.05. While it was at the dealership I paid $1520 for rental. Kia knows that these engine is on recalls and refuse to repair instead they in danger my life every time the Kia break down. These are all out of pocket expenses that I paid when it broke down and they refuse to help me.

Engine is burning oil, having to continuously add. No low oil light coming on.

The contact owns a 2020 Kia Sportage. The contact stated while driving at various speeds, the vehicle started to vibrate abnormally, with the check oil and check engine warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the spark plugs, ignition coils, valves, and piston rings needed be replaced, and an oil consumption test needed to be performed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

Mileage: 80,000

The contact owned a 2020 Kia Sportage. The contact stated while driving at approximately 35 MPH, the contact discovered smoke coming from the engine compartment and from out of the A/C unit; the contact pulled to the side of the road as she discovered that the engine compartment, the front driver side and passenger side of the vehicle, and underneath the vehicle had caught on fire. No warning lights were illuminated. The origin of the fire was unknown. The vehicle was occupied during the fire. The contact's spouse sustained burns from attempting to extinguish the fire that he discovered had spread onto him and the contact's clothes while they were still driving. Once all of the passengers had safely exited the vehicle, the vehicle exploded. Medical attention was sought. A fire department and police report was filed. A dealer was not contacted however, the vehicle was pronounced totaled at the scene. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

Mileage: 11,000

On October 27th my 5 year old daughter and I were driving home just after leaving Tiresplus getting four brand new tires and an oil change. On the way home out of no where my vehicle caught fire. Driving down the highway, once noticing the car was on fire, no warning no nothing- until I hit the breaks which did not work cause they were completely burnt. Within moments of thinking how I am going to get to my child in her car seat and save myself I went into the median of the highway thinking grass would slow me down. Once the car was going about 30 MPH I opened my driver door fearing we would be locked in the burning vehicle. As soon as I opened my door my legs were burning, I unbuckled my seat belt and jumped out of the car. Only to get up and chase the vehicle to get my 5 year old out. The car was fully engolfed in flames when approaching the vehicle thinking my daughter was dead. By the grace of god she unbuckled her self, climbed through the center counsel out the driver door and jumped into my arms! We were down to seconds of dying. Breaks didn’t work, nothing told me the car was hot, the trauma we endured. No one has taken responsibility for this and it’s frustrating that I owe money on the vehicle with full coverage and gap insurance still.

This is the second time my check engine light popped up blinking they said it was a knock sensor and that was gonna fix the problem and that wasn’t the case. Said there was two recalls on certain Kia Sportage but not all but this has been with these Kia cars and it very frustrating that now I’m stuck without my car when the first thing came up with the knock sensor they should have replaced the engine they kept giving me the run around my engine was going bad after that and I reach out to multiple dealerships to see what the noise was in my engine and everyone kept telling me no you’re fine. You’re fine. You have a lot of life left in it and that was not the case. My engine been failing.

The engine stalls and starts up again when I’m driving. There is a diagnostic code that says engine has internal damage and continuing driving it with out repair will damage the engines. The car burns gasoline very fast. I am reporting the issue as I’m a mother with kids and it’s a safety issue is the engine stalls while I’m driving and leaves me in an unsafe place.

Just got my oil changed 2 weeks ago and the oil light came on, checked and there was no oil, so been adding oil and it keeps burning it up, after reading a bunch of forums I see that I’m not the only one to have this issue. This isn’t the first time I’ve had this issue, I figured first 2 times were accidental but now that I’m on my 3rd time I believe that something is wrong.

The contact's parents owned a 2020 Kia Sportage. The contact's parent stated that the vehicle was parked and turned off at a local grocery store. The contact's parents were informed that the front of the vehicle had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided; however, the cause for the failure was not yet determined. A Police report was not filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

My vehicle (and I've heard from others with a Sportage) has been burning oil with no errors. I regularly get my oil changed. My last oil change, I had no oil and didn't know (oil change every 5000 miles or less). After this oil change and before next is due, I looked and oil is burned up again. Concerning due to the age of vehicle and this should not happen. Again, I'm seeing this happening to others with the same vehicle. Several online discussions and doesn't seem to be a one off issue and a recall may be required.

I have a 2020 Kia Sportage and the engine failed at 48,000 mi. Car has two attempted thefts as well as one actual theft. Car Also has software upgrade required hello, car was still stolen after software upgrade was implemented as well as steering wheel lock. Car damage windows bus. Cars steering wheel locks stolen damaged door handles scratches to vehicle. I have not had this car for almost 47 days. I am behind in payments as well as still receiving premium insurance increases. This car is still able to be stolen although the software upgrades from Kia promise have not exactly worked. I am wishing for any resolution to this situation. Asking for help.

On 12/1/24 I was driving my Kia Sportageto my home around 3pm. The car seemed completely fine and out of no where there was a large knocking noise and the car shut off and would not restart. I was in the middle of a main road and put me in a position of danger as oncoming cars were unable to see my hazards and I was almost hit several times till it was safe to get out of the vehicle. As of right now I was denied warranty work and I am still working with the dealer for a solution. What bothers me is I just spent $3000 less than 2 months ago to replace a cam actuator and timing chain and never once was a blown engine mentioned to me or that I should be concerned about one.

I purchased a 2020 Sportage in 2022 from St.Cloud Honda in St. Cloud, MN. Recently my engine locked up after no oil. I was over in mileage, but had an oil change in April. I would receive warning lights for tire pressures but never received an indication that my oil was low until my engine seized. I don't understand why a critical component for the car, the oil, would not issue an indication that it was low until it was empty (too late). During my recent problem, my oil light came on as did the battery light, but the car stalled at that moment. During my last oil change in April, I let the advisor know that my engine light was on (not oil nor battery). The mechanic said it was from a previous repair, but there wasn't anything detected. They had the light turned off and then as soon as I left the dealership it turned back on. When I called back to let them know, they said it wasn't anything. That was a relief because I didn't want anything to be wrong with my engine. My vehicle is currently at Cornerstone Kia in Elk River, MN should you have anything to discuss with the advisors.

My 2020 Kia sportage ex has been experiencing pre-ignition problems for a while since I got the car I’ve heard this rattling noise and my vehicle has been running hot every time I am driving or even if I’m in stall mode it’s ready hot. I am requesting something be done about these faulty engine problems.

When driving slow or creeping through an intersection to turn, when you hit the gas there is a significant pause or sometimes you will have to pump the gas pedal before the engine responds. This has been an ongoing problem since about September 2020.

Driving on highway going 75 mph oil lamp came on.Had to safely get to right shoulder.Had towed to Kia.oil plug had fallen out. Oil everywhere. Kia will not cover cost of new engine because oil change was not done at dealership. Still under warranty. Only 65800 miles. Fought for 2 months with Kia cooperate and they would not help us either. This is a known problem for this car so why should I be out the money for a new engine. It was still a running car when I had it towed. Kia technician checked and saw no oil. He then started car and it started knocking and died. They are the ones that seized up the engine. They should be held accountable. Make sure to get your oil changed at the dealership even if you have to sit and wait 4 to 5 hours. Then and then only maybe they would have covered the engine.

The engine has excessive engine oil consumption. Frequent oil changes and payment for oil. Vehicle also is not indicating when it is low on oil. This has been ongoing since the purchase of the vehicle in 2021

On [XXX] had oil change at Kia of Orangeburg, SC. On [XXX] travelled to Summerville, SC on [XXX]. Exited at the [XXX] exit and stopped at the traffic light. Observed smoke coming from under the hood. Pulled over at gas station on right. My daughter opened the hood and there was fire under the hood. Dropped hood and called 911. Fire Department arrived and put the fire out. There were no warning lights in dash board or unpleasant odors observed while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Check engine light intermittently turned on for years. Took to dealership numerous times with no resolution. Was driving and vehicle overheated to the point I thought I was going to catch fire. Pulled over, had towed to dealership. They replaced 51 + parts and spent $15,900 on repairs just to give me back a vehicle that is a lemon. Car engine Revs louder than before. Terrifying after what was experienced.

Engine started to consume oil. I'm now going through a quart or more of oil in a couple hundred miles. Dealerships are aware of an oil consumption issue with kids engines. This needs to be a recall because it can cause engine to sieze while driving or cause a fire.

Engine failure. Check engine light illuminated for the first time at 2:30pm on 2/11/23 while traveling at 65mph, light then begins flashing and speed immediately decreased to 25mph on a 2 lane bridge. There was a loud unusual knocking sound coming from the engine that had never been heard prior to the engine going into limp mode. I limped the vehicle home at 25mph to find that the oil level was critically low even after adding oil just 3 days prior due to an issue with the vehicle that began consuming an excessive amount of oil following repairs made to the engine by the dealership due to an auto accident in 2022. Information found on kias website stated that the vehicle could be driven while the light is flashing so after limping home and finding the oil had been completely consumed, oil was added to bring it back to the recommended level then it was driven a mile away to auto zone to have the code read. It threw code P1326. The vehicle was then driven back home where just 2 blocks away from home the engine completely seized and would no longer start and had to be towed home. The warranty has run out due to high miles on the vehicle. So the vehicle sits in the driveway with payments still being made and the repairs being too costly to take care of out of pocket.

I was involved in an accident in February 2022 in which I had auto body damage after hitting a vehicle cutting across an uncontrolled intersection through 3 lanes of traffic where I collided into it going 35mph. On March 22 I began having issues with my car idling high, jumping and running very poorly etc. the other party’s insurance approved the repairs. March 22 My car was towed to the local Kia Dealership where it remained until may 1 due to the parts being on back order. I am unsure of what repairs were completed at that time. The day after I picked my car up I noticed a substance splattered on both sides of my car as well as the hatchback. That same day, I stopped for an oil change at my usual place when they informed me that I have a tremendous amount of oil soaking the rocker panel under my engine. They insured me that everything was put back together all nuts and bolts were in place as they should be. Showed me where the oil measured on the dipstick. A few weeks later, I stopped in for my top off to find that I was 2 quarts low on oil. I had noticed also that there were oil spots all over our driveway where there use to never be. Due to the mileage on my vehicle and reading that this is a common occurrence in vehicles with high miles I made sure I kept a close eye on my oil levels, watched for any warning lights on my vehicle(which never appeared)and never thought much more about it. But as time passes and I get my oil changed I’m always still low on oil. I reached out to the service manager at the dealership to let him know about the leak i now had. He immediately made every attempt to make this my fault. He said that the repairs they made wouldn’t have caused a leak. He was very defensive and not really interested in the concerns I had. Never once did he mention anything about the known issues these vehicles are having which are not caused by the customer. He left me feeling helpless

About 6 weeks ago, I began to hear a clattering noise occasionally when I would accelerate. It wasn’t constant and I didn’t notice my vehicle driving any differently. So I chalked it up to being bad gas and thought maybe I should add a cleaner the next time I filled up. That seemed to work for a few days and then it was back. In addition to this not terrible noise, On Saturday February 11th around 2pm, while driving 75mph on the highway, out of nowhere, my check engine light began to flash and I lost speed. From 75mph on a 2 lane down to 25mpb with no shoulder to safely pull over to. I was 15 minutes from home so I continued to drive at the low speed, limping, my way home. Once at home my husband came outside and I explained what had happened. We dug into Google and found the hundreds and hundreds of articles regarding the 2.4GDI engines and the recalls etc. a couple of hours later I drove to Auto Zone to have them read the code for me. P1326 is the code that registered. So back home I went to dig around on the web for more information about what could be wrong with my car. While on my way home, only a mike from Auto Zone, my car completely stalled out. Lights, radio, etc still working the car would not start. My husband came and pulled me being that I had made it just 2 blocks from home. I drive a lot and have racked up the miles, I’m over mileage for my warranty as well as the extended warranty I purchased. Seeing that there have been so many claims denied I’m not sure what I should even do at this point. And if the 2020 were to ever be recalled it could be months before anything is done. I’m at a loss and very frustrated having to deal with this disaster.

- On four separate occasions, the car failed to start. On all four occasions, it was towed to the Yonkers Kia dealer. It is available for inspection if necessary. - Failure to start jeopardizes my safety as I could be stranded in the wrong neighborhood or situation. - The problem was reproduced on the third tow to the Yonkers Kia dealer. - The vehicle has been inspected on for separate occasions by the entire Yonkers Kia service team. - There were no warning lamps, messages or symptoms prior to the failure. The first time the problem occurred was October 4, 2022.

My engine seized while driving. I had it immediately towed to the local Kia dealership for inspection. The technician found that the oil drain plug was missing and the engine seized needing a complete engine repair for about $14,000. There was no indication from my vehicle that oil pressure was low or that maintenance was required. My vehicle only had 23,027 miles on it when it seized and I take my vehicle to be serviced as required. Warranty said that they will not cover the repair for my vehicle for (outside influence) because I did not get my oil change at a Kia Dealership. I have been denied by Kia customer care with every attempt to get my car repaired under warranty and I continue to be denied. I had my oil changed three months prior to the drain plug falling out and I did not need an oil change for another 2000 miles. This is a brand new vehicle with very low mileage and as a Kia customer I am not protected and with the oil drain plug just mysteriously falling out months after oil change. KIA Warranty continues to deny this and I am suffering greatly with no resolution. The oil company assured that a serious check and cross check, in addition to other procedures, are performed on every oil change that they perform. And their certified lube technicians will never use a pneumatic/power tool to tighten oil drain plugs, and it is done manually using a torque wrench to the manufacturer's specified torque. Even with this information Kia Warranty has continued to deny fixing my vehicle for outside influence. I am desperately seeking a resolution.

The contact owns a 2020 Kia Sportage. The contact stated while driving at 35 MPH, the check engine and the oil pressure warning lights were illuminated, and the engine seized. The contact veered to the side of the road. The contact opened the hood and noticed that there was no engine oil in the vehicle though he had completed the oil change on June 4, 2022. The vehicle was towed to the dealer where it was diagnosed that the engine oil had leaked due the oil drain plugs missing. The dealer informed the contact that the oil drain plugs may not have been properly tightened during the last oil change. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 23,027.

Mileage: 23,027

The contact owns a 2020 Kia Sportage. The contact then stated that on multiple occasions while attempting to accelerate above 25 MPH, the engine revved but the vehicle failed to respond. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the intake boot was torn and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the dealer performed a brief examination. The contact stated that he was provided a case number, but no further assistance was provided. The failure mileage was approximately 19,000.

Mileage: 19,000

My car caught on fire in campground where I was staying. Also burned up 2 other vehicles, my RV was deemed a total loss and it also damaged 2 other campers. There was a fire investigation which was ordered by my insurance and there is another mechanical engineer investigation pending. There was a recall on my car and I had taken it to dealership last year for repair. There was no warning lights.

TL* THE CONTACT OWNED A 2020 KIA SPORTAGE. THE CONTACT WAS AT A RED LIGHT WHEN A SMOKE ODOR WAS DETECTED AND ANOTHER DRIVER INFORMED HIM THAT BLACK SMOKE WAS COMING FROM THE EXHAUST. THE CONTACT STATED THAT AS HE WAS EXITING THE VEHICLE, HE SAW FLAMES IGNITING UNDER THE HOOD OF THE VEHICLE AND MOMENTS LATER THE VEHICLE BURST INTO FLAMES. THE VEHICLE WAS TOWED TO A LOT AND THE INSURANCE COMPANY DEEMED IT TOTALED. THE CONTACT INFORMED THE DEALER OF THE FAILURE BUT THE DEALER WANTED TO SELL THE CONTACT ANOTHER VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,600. *DT

Mileage: 11,600

MY CAR WOULDN'T START TWICE. WHEN I DID GET IT TO START, THE ENGINE LIGHT CAME ON. ONCE ON THE FREEWAY, THE GEARS DID NOT CHANGE UNTIL AFTER 45 MPH. THIS ALL HAPPENED BEFORE MY FIRST MONTHLY PAYMENT AND I BOUGHT THE CAR WITH 56 MILES ON IT.

KIA SENT ME A LETTER TELLING ME MY CAR IS SUBJECT TO A "PRODUCT IMPROVEMENT PROGRAM" WHICH REQUIRES A PROGRAM UPDATE TO MY CARS ENGINE CONTROL UNIT. THIS IS BECAUSE MY ENGINE MAY EXPERIENCE CATASTROPHIC BEARING FAILURE POSSIBLY DESTROYING THE ENGINE. MY COMPLAINT IS THAT THIS NOTICE SHOULD BE A RECALL NOTICE. THEY ARE NOT IMPROVING ANYTHING. THE UNDERLYING PROBLEM THAT WILL CAUSE THE ENGINE FAILURE HAS NOT BEEN ADDRESSED AND WON'T BE BY THIS SO CALLED 'PRODUCT IMPROVEMENT PROGRAM'. I ASKED KIA WHY THEY AREN'T FIXING THE PROBLEM WITH THE ENGINES AT THE FACTORY INSTEAD OF JUST ADDING AN EARLY WARNING SYSTEM TO THE ECU? THIS IS ABSOLUTELY CRAZY. I DON'T WANT A BRAND NEW CAR THAT CAN POSSIBLY HAVE A TOTAL ENGINE FAILURE. I DON'T WANT A CAR THAT WARNS YOU THAT YOUR CAR IS ABOUT TO HAVE AN ENGINE FAILURE. THAT IS NOT A PROPER WAY AT ALL TO FIX A PROBLEM. YOU FIX A PROBLEM AT THE ENGINE FACTORY...NOT IN THE FIELD. I AM HAVING THIS PROGRAM UPDATE DONE TOMORROW AND THEN THE NEXT DAY I AM GETTING RID OF MY BRAND NEW 2020 KIA SPORTAGE AND BUYING A CAR, ANY CAR, THAT DOESN'T HAVE AN ENGINE THAT COULD POSSIBLY BLOW UP AT ANY TIME. KIA HAVE PUT THE ONUS OF THIS PROBLEM ON THE BACKS OF THEIR CUSTOMERS. IT DOESN'T BELONG THERE. IT BELONGS ON KIA, NOT ME.

Mileage: 1,800