2020 KIA TELLURIDE Electrical System Problems

Vehicle manufacturers have certain basic rules and procedures that must be followed. When a vehicle manufacturer sells a vehicle, it has a duty to ensure that the vehicle functions properly and safely for its advertised use and is free from defects. When a vehicle manufacturer discovers a defect, it must explicitly disclose the defect and make it right or cease selling the vehicle. When a vehicle manufacturer provides a warranty, it must stand by that warranty. I believe Kia has breached its duties and rules as follows. Specifically, these Class Vehicles (Tellurides and Others) have malfunctions regarding their incorrectly manufactured piston oil rings which can result in engine damage and failure, and even potentially cause a fire known internally and secularly as an ("Oil Ring Defect”). Now, I purchased this car in January of 2023. Based on Kia’s active and persistent promotions touting the quality of its vehicles and my partners admiration of Kia vehicles, we considered Kia a quality company with a strong reputation for producing reliable vehicles. In addition to Kia's reputation through its marketing and promotion. We decided on the 2020 Kia Telluride because we believed it was a high-quality vehicle, after a salesman convinced us that the vehicle was highly reliable and came with great technological features. Since purchasing this vehicle it has only taken the vehicle to the certified dealership for its routine maintenance as recommended by both the vehicle alert system and the Service Department at Courtesy Kia. However, through all our consistent visits to dealerships, we had never been told of any recalls or defects related to his vehicle’s oil ring system. Since 2015, KIA has designed, manufactured, distributed, sold, and leased the Class Vehicles with this problem. As discussed earlier and in more detail below, the Class Vehicles contain a defect that causes a serious safety concern. The unresolved defect with the Telluride engine is an attack on owners.

When parked on an incline, the vehicle will not start and has to have the battery jumped. When attempting to start the vehicle, you can hear a clicking sound and an error message pops up saying "Check ESP". After this happens, the windows will roll down to about a 1/8 crack and will not roll up even after the car has been jumped and is on. Also, when driving down the road with the heat on, it will stop blowing heat and will start blowing cold air.

After a few months from purchasing (9/2022), I noticed some weird electrical issues occurring. The first thing I noticed was that sometimes the rear wiper blades would turn on automatically when shifting in reverse when the wiper blades were off. I would turn the rear wiper blades on then off repeated times until they finally stayed in off mode. As time went on, then the drivers side window would roll down automatically after starting the vehicle, and it would not shut all the way after pressing the button. I would have to hold the up button when turning the engine off, just so the window would remain completely closed when parked. Sometimes, this would continue for a week or more...then it would go back to normal for a few months. These issues would continue and others started to arise such as the check engine lights, low battery etc. appearing while starting the vehicle. Sometimes it would say that the engine is on, when it wasn't...so I would hear a warning signal when trying to leave the vehicle with my key fob. I would have to press the stop engine button and wait for it to say that the engine is off. This evolved into the car struggling to start...with a repeated clicking noise being heard. All warning and hazard notifications appear on the main screen and the driver's side window rolls down by itself and it takes 5-7 minutes for it to start, but eventually does. This has been going on now for since March of 2024...so it's not a battery issue, or a starter issue...but based on the nature of these malfunctions...it is electrical issues...which can pose a serious safety threat...especially with a potential electrical fire. What are our options for a potential manufacturer recall? As of this writing, it took roughly 20 minutes to start my vehicle, as it is very cold in Rochester, NY. I recently had my vehicle fully serviced (8/25) and it wasn’t acting up at the time so they couldn’t pinpoint any electrical issues. I took videos of the incidents.

When starting vehicle during warm weather conditions, all dashboard alarms light up and beep. Initially, when put into drive mode, steering is extremely difficult. When accelerating, no speed is displayed. During driving there is no speedometer, no operating turn signal and the odometer does not record driving miles.

The infotainment system which includes the backup video system has turned to a green screen intermittently on these models. We just started experiencing this issue in the past week. After searching the Kia user forums, it appears that many people are having a similar issue. When we took it to Kia they stated that car is out of warranty and the part cost alone was over $5000 to repair the head unit. It seems they know they have an issue but don't want to acknowledge it and quickly revert to the warranty. I'd like someone to investigate this as it's a safety risk when you a backing up the car.

Sunroof malfunctioned on opening, went off the tracks and is now stuck in an open position. There were no obstructions causing the sunroof to be lifted and dislodged from the tracks. The integrity of the vehicle and its passengers are compromised due to being openly exposed to the elements. Risk of theft, further damage, and injury. Dealership unable to service the vehicle in a timely manner. Problem has been confirmed and inspected by an independent servicer. No warnings or other symptoms.

Wind deflector snapped on Sun roof causing. Sun roof to get lodged and get off track. Unable to close Sun roof now opening it to all types of weather. Safety issue not being able to close the Sun roof while transporting passengers especially children. Kia dealership aware and refusing to help. Wind deflector is a known issue for the 2020 telluride sunroof as found by the NHTSA bulletin on this defective part. Dealership refusing to help since out of warranty even though it is a known issue.

Folding outside mirrors get stuck randomly, Back up Camera functions erratically, and worst of all, the Sun Roof jammed open.

the center infotainment screen has turned green. sometimes a hazy green, othertimes almost a solid green which affects the back up camera system when you are trying to back up and not hit anyone or anything. I have brought to the dealership and they stated the head unit is defective and needs replacement. I elevated to Kia Customer Care and they stated that because it is out of the 36,000 mile warranty they would not help. I even stated that as car is not a newer car was not asking for a brand new unit, but asked if they would at least put in a cheaper re-manufactured unit due to the safety issue and they denied that as well. I am on the kia telluride forum and multiple other people are having this issue. this is a defective part and as it is related to a safety issue needs to be replaced and covered by KIA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2020 Kia Telluride completely stalled on me on my way to work. The vehicle was not smoking and it seemed like it went on accessory mode. I had the vehicle towed to Kia Dealership in Perris to get it checked out and was told by Olivia that no codes were read when doing a diagnostic and that my engine seized. I had purchased an extended warranty through AGWS. AGWS reached out to me to request the vehicle service records which I emailed over as Subject: [XXX] to [XXX] Today March 21, 2024 we receive a call from Olivia stating that my warranty will not cover the cost as they're claiming that we failed to service the car. Our vehicle was services as advised and stated using the appropriate Synthetic oil. I was informed that they would be breaking down my engine to see where it went wrong as there were no codes read. They also stated I had to pay for the engine breakdown $200 per hour and it would most likely take 8 hours (According to Kia). Now, I've gone on many online forum and many people have experienced this problem with their 2020 Kia Tellurides all under 75,000.00 miles. I contacted Kia Corporate as well but that got me nowhere. I don't understand how these vehicles don't have a recall as of yet for these seized engines. I also don't understand how following the oil recommendations for oil changes is suddenly considered "Lack of service". No one is willing to work with me and suddenly it's my fault that I bought a faulty vehicle. Thank [XXX] I was able to putt to the shoulder of the freeway safely as this is my family vehicle where I drive with my [XXX] and [XXX] . Please investigate as it could be a possible recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driver side power folding mirror is malfunctioning. It will sometimes get stuck in one position and won’t retract unless manually repositioned. It has not yet been inspected by the manufacturer. No warning lamps have appeared. A Google search of the issue suggests this may be a common issue with the vehicle make and model.

Our vehicle was flagged for a service campaign recall for the power seat control switch and seat slide knobs. According to the service campaign, the power seat switch back cover can be dislodged resulting in an internal misalignment of the seat motor control switch in certain conditions. When taken to the certified KIA dealership for repair on this recall, we were told the service campaign recall ONLY applied to the passenger side front power seat. The dealership therefore only made the repair to the passenger side seat. Less than 6 weeks after this repair (in Nov 2024), we discovered the driver side power seat stopped functioning in the reverse position. We could move the left driver power seat forward, but the seat would not move backward. This became a significant safety issue as once a shorter person drove the vehicle, a taller person had no means to move the seat aft to safely allow sufficient space for legs/feet on the gas/brake pedals. All other seat position functions worked normal, except for sliding the seat aft on the driver side. It simply would not move aft. The car became unsafe to drive for taller individuals and we had to take it back to our dealership to repair at our cost. The KIA dealership verified the seat failed to move in the aft position and they replaced the driver side switch assembly. The recall campaign details seemed to match the symptoms we had on the driver seat; however, our vehicle VIN only correlated the campaign to the passenger side, NOT both seats. The KIA service manager informed us to contact KIA Customer Care as he felt both seats should have been part of the recall given our issues. KIA Customer Care took note of our issue, but said there is nothing they can do since the recall was only specific to the passenger side of our vehicle. We hope this issue can be resolved for future Telluride owners who may have similar problems given KIA would only repair (as part of the recall) the passenger side & not both seats.

OCTOBER 2024 Before the main incident Oct 2024, I started noticing slight changes in the way my KIA was operating: - Delayed response to accelerate when at a light - Tire sensors/ crash collision sensors - Lane assist pulling my off the road or into on coming traffic (random) - Intermittent Power loss while driving. - Lights not working properly. - High beams failed to operate in Sept and was told by Burlington WA KIA there was not a fix for the recall, while there for service/oil change. - Car going into parking brake when not activated. - When stopped in car is in drive, when starting to accelerate the car went in reverse causing me to hit a stump and partially tearing front bumper off. About a week after that incident I was driving home from store and car started randomly pulling car into oncoming lane. Thankfully there was not a vehicle at that time. Car then started having weird fluctuations with speedometer and dash info. Went from 24.7 miles to gal to 38 and kept jumping, experienced more instances of power loss while in drive. Then all of sudden dashboard went haywire. Whole dash lit up and was switching from different drive modes. I started noticing an electrical burning smell and smoke coming from hood. I pulled over not even a mile from home and started to pull everything important from vehicle. Think the car was on fire under the hood. After several minutes of accessing the situation and smoke dissipated, I decided to try and get car home. As I put car in drive it again went in reverse. I put car in park again and then drive and was able to proceed and limp car home. I parked car and took video of the dash light party and video of putting car in drive and it changing randomly. There still was an electrical burn smell on outside and in cab of vehicle. When my husband arrived home I tried to start vehicle to show him and it wouldn't start. So, he thought maybe the battery fried and took bat in to Napa and bought a new battery.

Continues to have issues with dealership to remedy/correct recalls. Have waited for 60+ days since recall remedy was initiated in August 2024 Headlights continue to be a hazzard and due to this we had unfortunate incident of a deer running out and inability to see in the dusk of 6am due to lack of head lights. This has caused immense hardship regarding finances and maintaining a job as we are down one car and Kia has not offered and:or received all parts for any repairs of the recall. Advised if we attempted to fix one recall (power seat) then our “ticket will be closed and you will need to pay out of pocket for the headlights”. However this is not consistent or within the regulations of Recalls and good faith attempts. I have already contacted an attorney to pursue legal counsel. I feel KIA will need to apologize and really earn trust from all consumers as Telluride has been an issue to this day, even newer models. Attached is Allstate claim of the incident on 10/18/24 AND attachments reflecting recall announcements via postal and several follow up appointments since remedy was offered, however no action nor diligence made to correct recalls or follow up as appropriately with us to keep us updated about parts etc. .

For the past year at least I've had check engine light come on and turn off before being able to get in for a diagnostic. Along with the entire engine shutting down while idling, parking, turning. Whole electrical system failure. Can't move the steering wheel. Have to restart the car and it takes a few tries. Sometimes the car will be off and will not start back up for a while.

My check engine and oil lights have come on more than once around the time of needing an oil change. During that time, the engine bucks, and the RPM revs high and low. The Kia Service Dealer, both times, stated that the light was coming on because the oil was low. The first time they replaced the spark plugs as a precaution, since the check engine light state miss-firing. That didn't fix the problem, because the light came one again right before the next oil change was needed. And this time, the car actually stalled out at a red light. They said the oil was really low the second time. I asked where the oil could be going. They said it wasn't leaking that they could tell, and that Kia says its ok to lose about a quart every 1000 miles. I don't agree with that, especially with a 4 year old car. So I had another family member drive the car while I followed, and sure enough I saw black smoke coming out of the tail pipe. So, the engine is burning the oil. On top of all this, I noticed that the screen (which they just did a software update on) right side compass keeps appearing suddenly and then disappearing, without anyone touching the screen. Then I noticed yesterday, after I parked. The Emergency Brake turned out all by itself, without me pulling the button up. The red light indicator came on also, then turned off and on and off. Lastly, the forward movement button on the driver side button doesn't work, which I thought was supposed to be repaired as part of the last recall. All in all, I am afraid to drive this car because I think the engine or seat is going to catch fire at any moment.

Sunroof went off track and will not close. Took it to the dealership and it will need a totally new sunroof assembly totaling $5,000 because the sunroof got off track on its own.

On Friday [XXX], my vehicle began failing to brake after being in traffic for about 45 minutes. I had to punch the brake with my foot, hitting the floor, and it would continue to roll. It was towed to Courage Kia in Gastonia on [XXX]. On 5/14, they identified an issue with the HECU. Since then, they have been “running tests” with engineering to try to identify the issue. However, I’m seeing years of these complaints online and this can’t be the first time this has happened. I do not have any paperwork yet, because nothing has been done. There were no warning lights on in my car. It is currently available for inspection at Courage Kia in Gastonia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2020 Kia Telluride SX model won’t start, I get an error “Check ESC“. It will also have other warning ligts come on also. The failure from the start seemed like the bad battery and a (TOC TOC) sound was heard when trying to turn it on several times Had the checked the battery and replaced because it was bad, after a month days it began to have the problem again Jumpstarting the car worked but only temporarily. The next day, or within a few hours the same issue of not turning over.

I have a fairly brand new 2020 Kia Telluride with only about 50,000 miles on it and one day out of no where the car won't start and now I'm getting a check ESC message. Since it's fairly new I had it jump started and the car quickly turned on and ran fine for the rest of the day. The following day the car hesitated when turning on but it started. I was driving and when I got to a light and when the light turned green and went to take off the car wouldn't go. It turned off again and would start back up. I went into the KIA forum and noticed that a lot of Kia Telluride owners are experiencing this same issue but all seem to have different resolutions from needing a new battery, or a new starter or that the IBU system is blown. This is very frustrating because I don't necessarily know where I need to begin and I don't want to have waste my money with trying to figure out exactly what is going on with my car.

Light always appears on dashboard

RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.

This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.

Hi beams stopped working

We purchased a used KIA and were told by the seller that there were recalls. I took the car to the local KIA and they said the recall was already taken care of. The recall was a tow hitch fuse that needed to be changed. The recall was taken supposedly was taken care of at Fremont Kia. I looked at the fuse myself and it did not have the proper fuse as required by the recall. I took the car back in to my local San Jose Kia and they confirmed the fuse was not correct. The fuse has now been replaced, but they did not have the tow hitch harness yet. We are still waiting. My concern is that we had a critical recall and Kia did not replace the proper parts putting us at risk.

There has been complete malfunction of both high beam headlights. This most likely occurred around 40-50K mileage, but was not realized. The panel indicator would suggest the high beams are activated when engaged. There has not been any warning of a malfunction. This was brought to the attention of the dealer/service dept and at first dismissed. When brought to the service department attention again, the 60K warranty precluded replacement. The problem was examined and we were notified that replacement would cost $2500. The high beams have not been replaced. This is a safety issue and research on our part suggests that other Telluride 2020 models have had this same problem. This makes for difficult and unsafe travel and night especially on rural roads.

I had service on my vehicle on 6/1/23. Now my vehicle has lost complete power several times while driving. The vehicle shuts completely down and the hazards or no other function works when this happens. I lifted my hood and open the positive battery box and the vehicle turns back on. When this happens the rear seats automatically move and fold on their own. I have witness to this event happening on 3 occasions. I reported this issue to kia on 6/30 and I have gotten no response from corporate or the dealership service department where the service was performed.

WHILE I WAS DRIVING MY FORWARD COLLISION WARNING INDICATOR STARTED FLASHING ON MY DASHBOARD WHILE A DINGING SOUND WENT OFF. THERE WAS NOTHING AROUND ME, THEN MY TIRE PRESSURE WARNING STARTED GOING OFF WHILE MY PRESSURE WAS FINE. THE INDICATORS WOULD SWITCH BACK AND FORTH BETWEEN BOTH WARNINGS, THEN MY MIRROR SENSORS WERE INDICATING THAT SOMETHING WAS NEXT TO BOTH OF MY MIRRORS WHILE NOTHING WAS THERE. THEN ALL OF MY WARNING INDICATORS BEGAN FLASHING AND CONTINUED TO FLASH. ONCE THESE ISSUES STARTED MY BACK UP CAMER NO LONGER WORKED WHILE I WAS IN REVERSE. I BROUGHT MY VEHICLE DAYS LATER WHEN THE ISSUE PERSISTED TO THE PLACE I BOUGHT IT AND THEY ARE ORDERING A NEW BACK UP CAMERA WITH NO REAL EXPLANATION. CONSIDERING THIS RELATES TO A COLLISION WARNING SOMETHING IN THE VEHICLE MEANT TO PREVENT A COLLISION, NOT WORKING PROPERLY MY OPINION IS THIS IS A SAFETY ISSUE.

About a few weeks ago my family and I were on our way to Disney for vacation. While on the highway driving around 70+ mph the vehicle suddenly made a big bang sound. The radio shut off and the checkESC (electronic stability control) message popped up on the display. A few miles later it did the same thing. Good thing we had just started our 10 hour drive to be able to take a back road back home doing 55 mph to switch vehicles. Once we got back from our vacation, we took it to a Kia dealership. On our way to the dealership the radio was constantly rebooting itself and then the big bang will happen. The dealership said they could not duplicate the issue and fixed the recalls instead and called us to come pick the car up. On our way home from the dealership, the radio again started rebooting itself. We tried to take it to an Hyundai dealership because it’s a lot closer to our house, only to find out when we got there that they don’t have the equipment to electrically work on a Kia product. So on our way home from the Hyundai dealership the radio starts doing the same thing and while going over an overpass, it did the bang thing twice. The bang feels like the car is stopping and starting back up really fast while the car is in gear and rpm’s jump up as well. It all starts with the radio constantly rebooting itself nonstop. As of 6/10/23 the car is back at the Kia dealership. After explaining and showing recorded videos to the service advisor, they claim the car cannot possibly be repaired unless they are able to duplicate the issue. They think we have an issue with the radio constantly rebooting itself, which we do, but it’s more so of a safety issue of the car shutting itself off while driving. We purchased this vehicle 2 months ago and have put less than 2500 miles on it. Also the other day, we were pulling up to our home and when I put the car in reverse to back in, the car shut off. This has to be the worst purchase we have made. It only has 54,000 mikes on it.

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Side view mirror motor is defective (30,000 miles, well cared for). Dealer service department needs to get clearance for repair and do not know when the mirror motor parts will be in. In the meantime, the driver's side mirror cannot be manually adjusted into proper position. This makes left lane changes very risky. Several others owners have also had this issue.

High beams went off. Not showing any errors on dash. Switch seem to be working. High beam sign goes on and off when you try to switch between the low and high beams, But only low beam lights working.

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Numbers: 20V436000 (Electrical System, Forward Collision Avoidance, Exterior Lighting) and 22V626000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The check engine warning light was illuminated. The contact stated that the brake pedal was firm while attempting to stop the vehicle. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. Parts distribution disconnect.

Mileage: 45,000

My vehicle is having issues with its digital readings of the temperature and gas miles. I went to get 25$ in fuel yesterday. When I got to the station I had 75 miles to the gallon on the monitor. After adding the 25$ the analog meter changed but not the digital. I had a similar incident in the summer with my temperature Guage reading 84 degrees when it was actually 103 degrees outside. It did however pick back up later in the day but now I'm concerned because there's other drivers reporting the same issues on the telluride forum. I also just had a recall fixed on my vehicle about 2 weeks ago that was an electrical problem as well.

My car has heated/air conditioned seats. They have started coming on by themselves. My passenger side mirror opens and closes when it wants to. The the auto off works when it wants to. I have the option of turning that feature off but it will turn off anyways. I can also hear my air condition loud and clear when I turn my car off (decompressing I am guessing) it just started when all these other problems started.

High Beam Headlight system both headlamps are malfunctioned and yes it is available for inspection. Due to high beam headlight system not working when I am driving down hill I am not able to see at a distance in front of my vehicle nor can I see animals jumping out of the road in front of me. My safety is at risk as well as others I meet on the road. Dealer is aware unable to get me in immediately. No warning as a matter of fact the vehicle indicates that high beam lights are working. Upon looking up consumer reviews there have been many complaints regarding this concern which has required KIA to replace both headlight assembly systems at the cost of $ 2500.00 my KIA just barely went out of warranty. My issue is these complaints were filed several times since 2020 and these issues have not been placed into warranty as a recall.

I unlocked the doors to get in the car. I let my son go by the back door (trunk) because his door was blocked by the car parked next to me. He went in and I put my purse in. The car was supposed to be unlocked since I was able to open my door and he made it in. By the time I walked up to my door, all the doors were locked, trapping my son in along with my keys and phone. The doors arent supposed to lock when the keys are in. I had to call 911 to get my son out of there quickly. He is too small to understand how to unlock te doors manually. It is the second time the doors locks while my keys are inside, but the first time with my toddler child in the car. It could have resulted in serious injury or worst.

Dash gage cluster (tach, speedometer, fuel, and engine temp) all go to zero while driving. The digital speedometer readout is also zero. Basically the entire dash is dead minus the entertainment system which functions perfectly.This also shuts down all adaptive cruise and collision avoidance systems. Restarting the vehical will not bring dash instruments back. Ocassionally cycling to door locks and or disconnecting negative battery lead will bring dash instruments or they will begin randomly begin functioning again on their own. They always malfunction and come back as an entire cluster. I also have video of the vehical in motion with the instruments dead.

Check engine light in March of 2021. 38,800 miles. Determined to be a timing issue and parts of the engine was replaced by Bill Barth Kia in Mandan, ND. Car was picked up on 4/21/21. On 4/28/21 all warning lights came on. Car was towed back to dealership. After multiple attempts at fixes over a 4 month period of time it was finally determined a new wiring harness was needed. The new harness seemed to correct the problem and I took possession of the car on 8/20/21. It was driven around 75 miles that day to drive home. On 8/22/21 the car was driven 8 to 10 miles and then parked and turned off in my driveway at 12:35 pm. No warning lights were on at this time. At or around 1:30 pm I was notified by my neighbors that the car was on fire. My husband grabbed an extinguisher and located a 12 inch flame in the front of the car near the engine. It was quickly extinguished. Once the fire was out I opened the door to put the car in neutral to remove/push it from the driveway. All warning lights were on once again. The battery cable was disconnected to hopefully prevent another fire. I have documentation of work done between 3/11/21 and 4/21/21 but all work done after that point is on an invoice that was denied to me by the dealer. I was told I could receive a copy of the invoice once compensation was made to them by Kia for a part.

While driving my suv on the highway the day I purchased it on 6/5/20 it disabled 5 times where I was only able to use brakes and pull off side of road. I was 36 weeks pregnant and had my 2 year old in the car. I didn’t make it home. There was highway construction locally and no edge to pull off on if needed. We could of been seriously injured or died. It was towed to my local Kia dealer where they didn’t find anything wrong with it. They replaced the battery. It seemed to be running ok then on 5/5/21 my suv disabled again only being able to use the brakes and pull over while driving it on a hilly, narrow backroad with someone driving behind me with my 10 month old in the car. Every time this has happened the suv loses all power and needs to be placed in park to be restarted. The Kia dealer has had my suv for over a week and cannot find anything wrong with it. They reached out to the Kia tech line who says they’ve done all the right testing and there is nothing else to do. The Kia dealer believes it has an electrical problem that they have not been able to reproduce. There are no warnings before the suv completely disables. This problem could cause serious injury or death. The dealer is telling me my suv is ready to be picked up. I refuse to take my suv back from the dealership. I’ve started Iowa lemon law papers 5/6/21 and I’m waiting for the Kia manufacturer to receive them certified mail.

MY 2020 KIA TELLURIDE HAS HAD ELECTRICAL PROBLEMS SINCE 3 MONTHS AFTER PURCHASING IT IN JUNE OF 2019. IT STARTED OUT SMALL WITH MY BACKUP CAMERA GLITCHING/NOT BEING VISIBLE, THE INTERIOR LIGHTS FLICKERING, AND MY HEAT NOT WORKING PROPERLY. THEN, IT QUICKLY ESCALATED TO MULTIPLE EMERGENCY LIGHTS ENGAGING IN MY DASHBOARD WHILE DRIVING OR STOPPED. I CALLED THE DEALERSHIP AND WAS TOLD IF THE CODES AREN'T ACTIVE THEY CAN'T SERVICE THE VEHICLE, SO WHEN IT HAPPENED AGAIN I BROUGHT IT TO THEM DIRECTLY. AT THIS TIME MY VEHICLE WOULDN'T GO IN REVERSE AND THE STEERING WHEEL LOCKED. THE DIAGNOSTIC REPORT STATED THE CAR LOST COMMUNICATION WITH FUEL PUMP CONTROL MODULE, INSTRUMENT PANEL CLUSTER (LPC), CONTROL MODULE (CCAN),AND HVAC CONTROL MODULE. THIS HAPPENED ON TWO OCCASIONS COMPROMISING MY FAMILY'S SAFETY. ON THE 3RD OCCASION, THE FOLLOWING HAPPENED: THE STEERING WHEEL LOCKED, SHIFTER WOULDN'T WORK, NO LIGHTS NEXT TO SHIFT, WOULDN'T GO IN REVERSE, NO BACKUP CAMERA. ON THE 4TH OCCASION, THE FOLLOWING OCCURRED: WARNING LIGHTS/EMERGENCY LIGHTS ON DASH, STEERING LOCKED, NO LIGHTS NEAR SHIFTER, STEERING TIGHT, RPM INDICATOR WENT TO ZERO, SPEED WENT TO ZERO, WARNING LIGHTS SWITCHED ON AN OFF TO DIFFERENT ONES. THE DEALER REPLACED THE FLOOR HARNESS, DASH HARNESS, AND ENGINE HARNESS. EVEN AFTER THESE "FIXES" IT CONTINUED. ON THE 5TH OCCASION, THE EMERGENCY LIGHTS CAME ON AND MY VEHICLE SHUT OFF WHILE DRIVING AND I LOST MY BRAKES! THE FOLLOWING OCCURRED BEFORE THE SHUT DOWN: FORWARD COLLISION WARNING LIGHT, EMERGENCY LIGHT, RPM INDICATOR UP AND DOWN, ABS WARNING LIGHT, DEGREE/TEMP LIGHT FLICKERING ON AND OFF, PLUS A FEW MORE WARNING LIGHTS. THIS TIME MY CAR HAD TO BE TOWED. KIA WILL NOT TAKE THE CAR BACK AND DENIED MY CLAIM AFTER SUPPLYING OVER 70 PAGES OF DOCUMENTATION. MY CAR HAS BEEN IN THE SHOP FOR A TOTAL OF 84 DAYS SINCE OCTOBER 19, 2020.

Mileage: 7,976

AFTER IT HAD RAINED, THE COLLISION WARNING INDICATOR APPEARED. IT CONTINUES TO APPEAR EVERY TIME THE VEHICLE IS IN USE.

Mileage: 650

BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM

Mileage: 2,400