2021 KIA TELLURIDE Visibility Problems

My wife was driving with my kids when there sounded like an explosion and the sunroof exploded. There was nothing around that hit the glass and we haven't been involved in any accidents that may have compromised the integrity of the glass. The sound sounds like an explosion and luckily when it scared my wife while driving, she didn't jerk the wheel and flip the vehicle. Also, thankfully the sunroof shade was closed otherwise glass would have exploded everywhere inside the vehicle hitting my kids and wife. It appears that it explodes up and in the middle of the sunroof by looking at how the glass was missing. It seems this is a common occurrence with the 2021 kia telluride. There's no warning, no cracking, no signs of it going to bust; it just does it. I'm going rounds with Kia to get it fixed but the keep sending me down an endless rabbit hole, so I have in the meantime I paid out of pocket for it. Because I paid out of pocket for it after I was told I could by cooperate I could and then be reimbursed, which is not accurate, kia doesn't want to inspect the car. The only thing the dealerships tell us is yeah, they've seen this happen before.

Sunroof/moonroof will no longer close. It is stuck in the open position and this will cause water to enter the cabin if it rains. The vehicle was examined by the dealer and they confirmed that a component is fault and will need to be replaced. No warning lamps or additional symptoms were noticed prior to the sunroof malfunctioning. The vehicle only has 44,100 miles.

Sunroof track broken, causing it unable to be closed. Dealer covered with tape until parts able to be ordered approx. 5 days later. Tape flew off while driving on highway with potential for an accident.

The panoramic sunroof hinges on my vehicle snapped and a part of the assembly fell and hit me in the head while I was driving.

Tried opening my sunroof and when I pushed the button I l heard a loud “pop” and or quit working. My sunroof is now stuck in the open position.

Sunroof spontaneously shattered.

The sunroof got stuck in the open position. It is available for inspection. Wind/rain/foreign objects are able to enter stuck sunroof and cause injury and or vehicle damage. Kia dealership confirmed that this has happened to others with the same male and model. Others have reported issue causing whole sunroof glass to crack/break/explode. No warning lights or signs.

The sunroof track assembly broke when the sunroof was opened. Causing the sunroof to be stuck in the open position

I was pulling out of a parking lot going about 3 mph. There were no other vehicles around and the windshield cracked right in front of me. I called my insurance and explained to them the strange event that just took place, and they said that it would be a deductable of $500.00 or around $1000.00. Reasearch has proven that quote. The next day I went out to the car to start it up so the kids wouldn't be so hot. I watched the 6 inch crack from the day before, turn into a a 3.5 foot crack. Kia dealer says it's a rock chip so outside of warrenty. There is absolutly no way that a rock hit my windshield with no other cars around, and me going 3 MPH. I contacted Kia customer service, and was told that the dealer said it was a rock chip, therefore it was out of warrenty. At this point I am so terrifed to put my kids in that car, because look what happened when going at very sluggish speeds. On top of all of that, the replacment windshields are also prone to cracking, so all of us Telluride owners are between a rock, and a hard place. Someone, please look into this and force Kia to make it right to all of us who just bought a new family vehicle. I do have pictures of the windshield, however I cant upload them due to the very low upload space on this NHTSA website. Please reach out with an email and ill get them to you ASAP. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Returning from a trip, driving through the mountains, I heard a noise on the passenger side window. The next day I noticed a chip spidering. This should not be.

Windshield was hit by a TINY piece of gravel or road debris - so small we didn’t even see it. It left a ding in the windshield about the size of a pencil point - maybe a couple of millimeters in diameter. Before we could even pull off the road, the grass has cracked about three inches. Within about ten minutes the crack spread another three inches. Within a couple of hours, the crack had traveled both up towards the roof and down towards the hood - approximately two inches in both directions. This is a known problem with Kia windshields since the debut of the 2020.

Driving on the highway on 11/20/22, at approximately 65-70 mph, when there was a loud bang above the driver’s head causing the driver to become startled and swerve. The wind noise became louder and there was also a noise like something was moving on top of the sunshade. Exited the highway and pulled into a parking lot. Got out and the front sunroof had exploded and shards of glass were on top of the closed sunshade. The glass that remained was blown outward as if something inside the vehicle caused it to explode. Luckily the sunshade was closed and contained the glass or it would have come into the vehicle cabin and potential caused an accident or injuries to the occupants, and one could have been my one year old daughter. There were no cars around, no debris in the road, and not near an overpass.

The windshield failed spontaneously, overnight while not being driven and not having been impacted by any object. The crack began as about 10 inches long, and has grown to more than two feet long. The windshield requires replacement for safety. The problem has been confirmed by Safelite (which will replace for $1,000, as compared to Kia's $1,600), but has not been inspected by others. There was no warning or any symptom of the problem prior to the failure.

Chip in front windshield due to a rock quickly became an 12 inch crack.

This incident has happened twice in a short matter of time. While driving a small rock hit the windshield, and then the windshield cracked immediately. This seems to be a major complaint from many owners and I know it was an issue for 2019 and 2020. There are now two cracks spanning across the windshield that obstruct a clear view. This is a major safety issue and it is difficult to get a windshield due to supply issues.

Windshield cracked and quickly spread with no sound or impact. Inspection at dealership reveals a tiny chip along the crack that the dealership says indicates and impact. Windshield seems very fragile as I have had other cars that have suffered more serious impact and not had major cracking issues. Also windshield replacement cost is very high as the dealership claims they need to recalibrate the camera that is use for lane keep assist. The previous years also had windshield issues that were covered by warranty.

The windshield on my vehicle chips and crack easily. It is a common problem among other Kia Tellurides as well.

Windshield cracked while driving starting at drivers side edge under trim propagating left to right across half the windshield. There was no impact from an object; simply stress crack. This has been shown to dealer and confirmed by the glass shop they use as “no impact” crack. It affects safety because it is directly in drivers vision and is blinding when the sun reflects and refracts through the crack. No action taken by dealer to replace the windshield. Seems clear that this is a defect.

The contact owns a 2021 Kia Telluride. The contact stated while driving 70 MPH, he heard an abnormal popping sound coming from the vehicle. The contact was able to drive the vehicle home and upon inspection, he discovered that the sunroof glass had exploded without incident or impact. The contact called the dealer and reported the failure. The contact was informed that a representative would call him back with more information. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 8,137.

Mileage: 8,137

Car was parked in the driveway as usual. Next day, went out for evening supermarket run. Foot long crack appears. Check cameras, no one came by and nothing hit it. Awesome.

TL* THE CONTACT OWN A 2021 KIA TELLURIDE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED DUE TO A SNOW STORM HOWEVER, THE NEXT DAY THE CONTACT WENT TO CLEAN OFF THE VEHICLE AND NOTICED A CRACK IN THE FRONT WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO ROUTE 23 KIA (1 WINDBEAM RD, RIVERDALE, NJ 07457) AND WAS INFORMED THAT THERE WOULD BE A FEE ASSESSED FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.

Mileage: 3,500

TL* THE CONTACT OWNS A 2021 KIA TELLURIDE. THE CONTACT STATED THAT WHILE DRIVING IN STOP AND GO TRAFFIC, THE SUN ROOF SHATTERED WITHOUT WARNING. THE CONTACT NOTIFIED ALL STAR KIA EAST (27700 JUBAN RD BLDG. 2, DENHAM SPRINGS, LA 70726) OF THE FAILURE AND WAS INFORMED TO BRING IN THE VEHICLE FOR REPAIR THE NEXT DAY. THE NEXT DAY THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT THEN RECEIVED A CALL FROM THE DEALER AND WAS INFORMED THAT THEY WOULD NOT REPAIR THE VEHICLE DUE TO THE BELIEF THAT THE VEHICLE WAS VANDALIZED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 900.

Mileage: 900