This Problem Across All Years
There is excessive noise coming from both passenger and driver side windows. It sounds like the windows are opened. The dealer said all seals are good but the windows aren't fully sealed.
There is excessive noise coming from both passenger and driver side windows. It sounds like the windows are opened. The dealer said all seals are good but the windows aren't fully sealed.
The front windshield cracked without any impact. We drove from Arizona to California and nothing hit our windshield or vehicle. We parked our vehicle and a visible spot and can see our vehicle at all times and we walked out and our windshield was cracked down the middle all the way into the driver side. It was not drivable back home to Arizona.
The front windshield cracked without any impact. We drove from Arizona to California and nothing hit our windshield or vehicle. We parked our vehicle and a visible spot and can see our vehicle at all times and we walked out and our windshield was cracked down the middle all the way into the driver side. It was not drivable back home to Arizona.
We traveled from bullhead Arizona to garden Grove California. We didnt hit nothing on the road and we parked our car and have full visibility of it. Nothing touched my new car. When we walked out there was a huge windshield crack right in front of the camera. I had to get a new windshield. This is a well known issue with kia. Is there windshield crack while in the highway.
We traveled from bullhead Arizona to garden Grove California. We didnt hit nothing on the road and we parked our car and have full visibility of it. Nothing touched my new car. When we walked out there was a huge windshield crack right in front of the camera. I had to get a new windshield. This is a well known issue with kia. Is there windshield crack while in the highway.
On 9/18/2025, I was driving on the highway my son and I and out of nowhere I hear a loud explosion and glass shattering. I was terrified, fearing for my life not knowing or understanding what happened. Trying not to wreck. My sunroof was closed but when I pulled over and looked on top of the truck, my whole sunroof had shattered. I called 911 they came and examined the incident. I was directed to contact KIA asap being that they didn’t see any thing that could’ve caused the impact. I contacted Kia and was told by the service dept that they never heard of that happening.
On 9/18/2025, I was driving on the highway my son and I and out of nowhere I hear a loud explosion and glass shattering. I was terrified, fearing for my life not knowing or understanding what happened. Trying not to wreck. My sunroof was closed but when I pulled over and looked on top of the truck, my whole sunroof had shattered. I called 911 they came and examined the incident. I was directed to contact KIA asap being that they didn’t see any thing that could’ve caused the impact. I contacted Kia and was told by the service dept that they never heard of that happening.
While driving, the sunroof on my 2025 Kia Telluride exploded. I had the it closed, so at first I didn't know what had happened. It sounded like I was shot. I was not able to pull over right away due to traffic. However, I heard the glass and figured out what had happened. Nothing struck my car. When I was able to get out and look at it, the glass was protruding outwards and a huge hole was left in the middle of the sunroof (almost as big as the sunroof). This was terrifying. It could have caused a wreck, easily. I immediately hit my breaks and the car behind me swerved. I had to think fast and tell myself to just keep driving because I couldn't pull over safely. I have not had the vehicle 7 months and thought this would not be a problem to get fixed because it is clearly not a normal, or natural occurance. At first, they gave me a loaner and said it would be fixed. Then, they said it could not be covered by warranty and to come pick it up and return the loaner. When, I got there I asked to speak to the manager and he was very sympathetic. He said he would work on getting it paid for and let me take the loaner back home. I am still waiting to hear from them. However, the internet tells me this is a recurring problem. Therefore, I wanted to fill out this form so that the NHTSA is aware of this issue.
While driving, the sunroof on my 2025 Kia Telluride exploded. I had the it closed, so at first I didn't know what had happened. It sounded like I was shot. I was not able to pull over right away due to traffic. However, I heard the glass and figured out what had happened. Nothing struck my car. When I was able to get out and look at it, the glass was protruding outwards and a huge hole was left in the middle of the sunroof (almost as big as the sunroof). This was terrifying. It could have caused a wreck, easily. I immediately hit my breaks and the car behind me swerved. I had to think fast and tell myself to just keep driving because I couldn't pull over safely. I have not had the vehicle 7 months and thought this would not be a problem to get fixed because it is clearly not a normal, or natural occurance. At first, they gave me a loaner and said it would be fixed. Then, they said it could not be covered by warranty and to come pick it up and return the loaner. When, I got there I asked to speak to the manager and he was very sympathetic. He said he would work on getting it paid for and let me take the loaner back home. I am still waiting to hear from them. However, the internet tells me this is a recurring problem. Therefore, I wanted to fill out this form so that the NHTSA is aware of this issue.
6/10/25 - 8:40am - Vehicle was in "comfort" drive mode and was stopped in traffic when it stalled. Vehicle would not move when foot removed off brake and pressing accelerator. Warning light "Put vehicle in park and re start vehicle". Driver able to put hazards on, place vehicle in park and restart vehicle. Dangerous situation. Contacted dealer for immediate inspection/resolution. Despite notifying the dealership of their dangerous vehicle they failed to act on it in a timely manner resulting in another dangerous scenario on 6/20. Dealership's first available appointment for service was scheduled for 6/26. During this time, driver would press a button so that the engine system would not shut off. This button must be pressed every time driver starts vehicle, or it defaults to the engine management system that turns the engine off when stopped in traffic. 6/20 - Stopped at a red light. Shut off in traffic again. Could not restart. Police arrived to help and troubleshoot. Would not restart. Could not place in neutral to push to side of the road. Attempted to find some button to unlock the transmission but button not there? Stuck in the middle of traffic for ~ 1 hour while waiting on tow truck.
6/10/25 - 8:40am - Vehicle was in "comfort" drive mode and was stopped in traffic when it stalled. Vehicle would not move when foot removed off brake and pressing accelerator. Warning light "Put vehicle in park and re start vehicle". Driver able to put hazards on, place vehicle in park and restart vehicle. Dangerous situation. Contacted dealer for immediate inspection/resolution. Despite notifying the dealership of their dangerous vehicle they failed to act on it in a timely manner resulting in another dangerous scenario on 6/20. Dealership's first available appointment for service was scheduled for 6/26. During this time, driver would press a button so that the engine system would not shut off. This button must be pressed every time driver starts vehicle, or it defaults to the engine management system that turns the engine off when stopped in traffic. 6/20 - Stopped at a red light. Shut off in traffic again. Could not restart. Police arrived to help and troubleshoot. Would not restart. Could not place in neutral to push to side of the road. Attempted to find some button to unlock the transmission but button not there? Stuck in the middle of traffic for ~ 1 hour while waiting on tow truck.
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