This Problem Across All Years
Had engine cooling system repaired at dealer in 2023. In late 2024/early 2025 - engine coolant loss returned. We maintained engine coolant at recommended levels until we could get vehicle into dealership for diagnosis and repair. During routine local trip, low coolant light suddenly came on and immediately following that, engine stopped in the middle of traffic. Wife was barely able to navigate vehicle to safe place alongside the road. Vehicle was towed to dealer. They diagnosed engine failure due to oil cooling system failure. We contacted JLR and they offered no solutions. This is a $40,000 repair on a vehicle worth at most $20 to $25,000 retail. We had to dispose of it to a salvage buyer at an extreme loss.
Had engine cooling system repaired at dealer in 2023. In late 2024/early 2025 - engine coolant loss returned. We maintained engine coolant at recommended levels until we could get vehicle into dealership for diagnosis and repair. During routine local trip, low coolant light suddenly came on and immediately following that, engine stopped in the middle of traffic. Wife was barely able to navigate vehicle to safe place alongside the road. Vehicle was towed to dealer. They diagnosed engine failure due to oil cooling system failure. We contacted JLR and they offered no solutions. This is a $40,000 repair on a vehicle worth at most $20 to $25,000 retail. We had to dispose of it to a salvage buyer at an extreme loss.
The contact owns a 2017 Land Rover Discovery. The contact stated that during a rainstorm water entered the vehicle. The rainwater entered the vehicle from the upper passenger’s side windshield. The water then traveled down onto the dashboard. The contact stated that the failure was present while driving and while parked during rainy weather. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 47,000.
The contact owns a 2017 Land Rover Discovery. The contact stated that during a rainstorm water entered the vehicle. The rainwater entered the vehicle from the upper passenger’s side windshield. The water then traveled down onto the dashboard. The contact stated that the failure was present while driving and while parked during rainy weather. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 47,000.
The contact owns a 2017 Land Rover Discovery. The contact stated that water was leaking from the front driver-side visor. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
The contact owns a 2017 Land Rover Discovery. The contact stated that water was leaking from the front driver-side visor. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Back rear door latch gave out. Opened back door closed it and started driving. No bells and or warnings letting me know it wasn’t closed. Came to stop and door flew open without warning. At this point car told ne door was open. Me thinking I maybe didn’t close all the way re closed it and started driving. At 35mph around a corner and the door flew fully open again then alarms started going off. No repair invoice as vehicle is still being repaired.
Back rear door latch gave out. Opened back door closed it and started driving. No bells and or warnings letting me know it wasn’t closed. Came to stop and door flew open without warning. At this point car told ne door was open. Me thinking I maybe didn’t close all the way re closed it and started driving. At 35mph around a corner and the door flew fully open again then alarms started going off. No repair invoice as vehicle is still being repaired.
I have a 2017 Land Rover Discovery with multiple episodes of significant water leakage problems due to a known windshield seal issue on the model as identified by the dealer. During the warranty the windshield and seal were replaced and would then fail twice, on the 2nd occurrence I instructed to the dealer to notate my account with concerns about electrical issues due to the amount of water that entered the dashboard, center console, and overhead electrical. Reviewing my own service records I can see electrical problems occurred on the vehicle with notes to "let it dry out". The final time this happened was just outside of manufacturer's warranty still within the CPO period, we were told it was no longer covered even though this has never been solved. Dealer stated they've never seen this much water come in, we have significant staining and electrical concerns for which LRNA show no concern or remorse. I am uncomfortable being put in a position to sell this car knowing what happened and the potential repair costs (10k+ for significant electrical work) plus the safety concerns of failure. My car has been at the dealer for almost 20 days now with no loaner and no activity on my case. I have spoken to my case worker only twice, once when I opened it and once when she finally answered one of my calls 10 days later. I call every day to ask for updates, the dealer reaches out on my behalf and still no progress has been made. No loaners have been offered, 10 days in I was told I would need to wait another 10 days, plus the dealer indicated at least 3 days to order the windshield (at least 23 days total at the dealership). I believe water entering a vehicle like it did and coming into contact with electrical systems poses a significant threat to the operability and safety of the vehicle with LRNA showing no regard for the situation, happily letting myself or someone else get "stuck" with this problem and the potential failure assocaited with it.
I have a 2017 Land Rover Discovery with multiple episodes of significant water leakage problems due to a known windshield seal issue on the model as identified by the dealer. During the warranty the windshield and seal were replaced and would then fail twice, on the 2nd occurrence I instructed to the dealer to notate my account with concerns about electrical issues due to the amount of water that entered the dashboard, center console, and overhead electrical. Reviewing my own service records I can see electrical problems occurred on the vehicle with notes to "let it dry out". The final time this happened was just outside of manufacturer's warranty still within the CPO period, we were told it was no longer covered even though this has never been solved. Dealer stated they've never seen this much water come in, we have significant staining and electrical concerns for which LRNA show no concern or remorse. I am uncomfortable being put in a position to sell this car knowing what happened and the potential repair costs (10k+ for significant electrical work) plus the safety concerns of failure. My car has been at the dealer for almost 20 days now with no loaner and no activity on my case. I have spoken to my case worker only twice, once when I opened it and once when she finally answered one of my calls 10 days later. I call every day to ask for updates, the dealer reaches out on my behalf and still no progress has been made. No loaners have been offered, 10 days in I was told I would need to wait another 10 days, plus the dealer indicated at least 3 days to order the windshield (at least 23 days total at the dealership). I believe water entering a vehicle like it did and coming into contact with electrical systems poses a significant threat to the operability and safety of the vehicle with LRNA showing no regard for the situation, happily letting myself or someone else get "stuck" with this problem and the potential failure assocaited with it.
THE BACK LEFT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS IN MOTION AND WHEN I STOPPED THE VEHICLE AND TRIED TO CLOSE THE DOOR IT WOULD NOT SHUT, IT WOULD SPRING OPEN AND NOT LATCH. THIS HAS HAPPENED TWICE NOW. THE FIRST TIME IT OCCURRED ONE MONTH AGO AND I TOOK THE CAR TO THE DEALER AND THEY CLAIMED THERE WAS NO RECALL AND THEY ALLEGED TO HAVE DONE A RESET WHICH THEY UNDERSTOOD WOULD SOLVE THE SAFETY ISSUE. YESTERDAY, APPROXIMATELY ONE MONTH LATER, IT OCCURRED AGAIN. I WAS DRIVING ON A MAIN ROADWAY WITH MANY CARS AROUND ME AND I NOTICED THE DOOR WAS AJAR AND IN RISK OF HITTING THE CARS DRIVING BY ME. I IMMEDIATELY SLOWED DOWN AND PULLED TO THE SIDE OF THE ROAD AND TRIED TO CLOSE THE DOOR AND IT WOULD NOT LATCH CLOSE. BOTH TIMES THIS HAS HAPPENED I WAS DRIVING AT MODERATE SPEED, AT AROUND 35 MPH, ON MAIN ROADWAYS WITH MANY OTHER CARS AROUND ME, SO IT WAS DIFFICULT TO IMMEDIATELY PULL OVER AND AVOID DAMAGE AND HARM. YESTERDAY, WHEN I PULLED TO THE SIDE OF THE ROAD, I CALLED THE DEALER AND THEY TOLD ME THEY WOULD SEND A TOWING TRUCK. AFTER WAITING 2 HOURS ON SIDE OF ROAD, MY HUSBAND CAME AND TAPED THE DOOR SHUT SO THAT I COULD DRIVE IT TO THE DEALER. WHEN WE ARRIVED AT THE DEALER THE SERVICE SUPERVISOR CAME OUT AND VIEWED IT AND SAW IT FOR HIMSELF AND EXPERIMENTED WITH THE FACT THAT THE DOOR WOULD NOT CLOSE, NO MATTER WHAT EFFORT WAS MADE. THE DEALER IS IN POSSESSION OF THE CAR NOW, APPARENTLY CHECKING WHAT THE ISSUE IS AND TO THEN FIND A SOLUTION. HOWEVER, I HAVE NO CONFIDENCE THAT THEY WILL IN FACT SOLVE THIS SAFETY ISSUE BECAUSE IT HAS ALREADY HAPPENED ONE TIME AND THEY SAID THEY FIXED IT AND IT OCCURRED AGAIN ONE MONTH LATER. THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I HAVE YOUNG CHILDREN WHO SIT IN THE BACK SEAT AND ALSO OTHER PEOPLE/VEHICLES COULD BE AFFECTED BY A DOOR FLYING OPEN WHILE A CAR IS IN MOTION IN A PUBLIC ROAD.
THE BACK LEFT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS IN MOTION AND WHEN I STOPPED THE VEHICLE AND TRIED TO CLOSE THE DOOR IT WOULD NOT SHUT, IT WOULD SPRING OPEN AND NOT LATCH. THIS HAS HAPPENED TWICE NOW. THE FIRST TIME IT OCCURRED ONE MONTH AGO AND I TOOK THE CAR TO THE DEALER AND THEY CLAIMED THERE WAS NO RECALL AND THEY ALLEGED TO HAVE DONE A RESET WHICH THEY UNDERSTOOD WOULD SOLVE THE SAFETY ISSUE. YESTERDAY, APPROXIMATELY ONE MONTH LATER, IT OCCURRED AGAIN. I WAS DRIVING ON A MAIN ROADWAY WITH MANY CARS AROUND ME AND I NOTICED THE DOOR WAS AJAR AND IN RISK OF HITTING THE CARS DRIVING BY ME. I IMMEDIATELY SLOWED DOWN AND PULLED TO THE SIDE OF THE ROAD AND TRIED TO CLOSE THE DOOR AND IT WOULD NOT LATCH CLOSE. BOTH TIMES THIS HAS HAPPENED I WAS DRIVING AT MODERATE SPEED, AT AROUND 35 MPH, ON MAIN ROADWAYS WITH MANY OTHER CARS AROUND ME, SO IT WAS DIFFICULT TO IMMEDIATELY PULL OVER AND AVOID DAMAGE AND HARM. YESTERDAY, WHEN I PULLED TO THE SIDE OF THE ROAD, I CALLED THE DEALER AND THEY TOLD ME THEY WOULD SEND A TOWING TRUCK. AFTER WAITING 2 HOURS ON SIDE OF ROAD, MY HUSBAND CAME AND TAPED THE DOOR SHUT SO THAT I COULD DRIVE IT TO THE DEALER. WHEN WE ARRIVED AT THE DEALER THE SERVICE SUPERVISOR CAME OUT AND VIEWED IT AND SAW IT FOR HIMSELF AND EXPERIMENTED WITH THE FACT THAT THE DOOR WOULD NOT CLOSE, NO MATTER WHAT EFFORT WAS MADE. THE DEALER IS IN POSSESSION OF THE CAR NOW, APPARENTLY CHECKING WHAT THE ISSUE IS AND TO THEN FIND A SOLUTION. HOWEVER, I HAVE NO CONFIDENCE THAT THEY WILL IN FACT SOLVE THIS SAFETY ISSUE BECAUSE IT HAS ALREADY HAPPENED ONE TIME AND THEY SAID THEY FIXED IT AND IT OCCURRED AGAIN ONE MONTH LATER. THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I HAVE YOUNG CHILDREN WHO SIT IN THE BACK SEAT AND ALSO OTHER PEOPLE/VEHICLES COULD BE AFFECTED BY A DOOR FLYING OPEN WHILE A CAR IS IN MOTION IN A PUBLIC ROAD.