12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes Complaints

Showing 12 of 12
Aug 4, 2020 114,000 mi

TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS BELOW 5 MPH, THE VEHICLE FAILED TO IMMEDIATELY STOP WHILE DEPRESSING THE BRAKE PEDAL WHICH EXTENDED THE STOPPING DISTANCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Aug 4, 2020 114,000 mi

TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS BELOW 5 MPH, THE VEHICLE FAILED TO IMMEDIATELY STOP WHILE DEPRESSING THE BRAKE PEDAL WHICH EXTENDED THE STOPPING DISTANCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Sep 16, 2019 Crash 10,300 mi

TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE MAKING A LEFT TURN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP AND CRASHED INTO A GARAGE DOOR AT A VERY SLOW RATE OF SPEED. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JAKE KAPLAN'S LAND ROVER (1346 BALD HILL RD, WARWICK, RI) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,300. *DT *AS

Sep 16, 2019 Crash 10,300 mi

TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE MAKING A LEFT TURN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP AND CRASHED INTO A GARAGE DOOR AT A VERY SLOW RATE OF SPEED. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JAKE KAPLAN'S LAND ROVER (1346 BALD HILL RD, WARWICK, RI) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,300. *DT *AS

Jul 12, 2019 90,000 mi

WHILE DRIVING ON THE FREEWAY AT ABOUT 80 MPH, THE VEHICLE'S BRAKE MALFUNCTIONED AND I COULDN'T PRESS THE BRAKE PEDAL; IT WOULD NOT EVEN GO DOWN. THERE WERE 2 CARS DRIVING AHEAD OF ME ON THE LEFT LANE, THEREFORE, I TRIED TO PASS TO THE RIGHT LANE BY CHECKING WHETHER THERE WAS ANY SPACE BECAUSE THERE WERE 2 TRUCKS BEHIND ON THE RIGHT 2 LANES. LUCKILY, I COULD PASS TO THE RIGHT LANES AND FINALLY TO THE SHOULDER TO TRY TO SLOW DOWN. THEN, I DROVE THE CAR TO A NEARBY ROADHOUSE AREA AND I STOPPED THE CAR THERE BY HANDBRAKE. THIS WAS REALLY UNBELIEVABLE AND TERRIFYING. THEN, THE VEHICLE WAS CARRIED BY A TOW TRUCK BACK TO ANKARA, AND THE CAR MECHANIC CHECKED THE CAR, WHERE THEY DETERMINED THAT A PART INSIDE THE BRAKE VACUUM MOTOR WAS TOTALLY BROKEN, AND THAT COULD HAVE CREATED A FATAL ACCIDENT,

Jul 12, 2019 90,000 mi

WHILE DRIVING ON THE FREEWAY AT ABOUT 80 MPH, THE VEHICLE'S BRAKE MALFUNCTIONED AND I COULDN'T PRESS THE BRAKE PEDAL; IT WOULD NOT EVEN GO DOWN. THERE WERE 2 CARS DRIVING AHEAD OF ME ON THE LEFT LANE, THEREFORE, I TRIED TO PASS TO THE RIGHT LANE BY CHECKING WHETHER THERE WAS ANY SPACE BECAUSE THERE WERE 2 TRUCKS BEHIND ON THE RIGHT 2 LANES. LUCKILY, I COULD PASS TO THE RIGHT LANES AND FINALLY TO THE SHOULDER TO TRY TO SLOW DOWN. THEN, I DROVE THE CAR TO A NEARBY ROADHOUSE AREA AND I STOPPED THE CAR THERE BY HANDBRAKE. THIS WAS REALLY UNBELIEVABLE AND TERRIFYING. THEN, THE VEHICLE WAS CARRIED BY A TOW TRUCK BACK TO ANKARA, AND THE CAR MECHANIC CHECKED THE CAR, WHERE THEY DETERMINED THAT A PART INSIDE THE BRAKE VACUUM MOTOR WAS TOTALLY BROKEN, AND THAT COULD HAVE CREATED A FATAL ACCIDENT,

Nov 6, 2018 60,000 mi

I WAS ON MY WAY TO CAMDEN AQUARIUM IT IS 75 MIN AWAY FROM MY HOUSE AFTER DRIVING 55 MIN JUST ABOUT TO PASS NJ TP EXIT 4 TOLL BOOTH THE BRAKES LOCKED UP ON ME I WAS UNABLE TO BRAKE I HAD MY WIFE AND 2 KIDS IN CAR IT WAS LIFE THREATENING SITUATION I PUT THE SHIFT IT IN NEUTRAL AND WAS ABLE TO PULL OVER IN SHOULDER LANE LUCKILY AND PARKED IT WAS SHOCKING I TOWED THE CAR TO SERVICE CENTER AND WAS TOLD AFTER DIAGNOSTICS THAT VACUUM PART OF THE BREAK MALFUNCTIONED AND IT IS VERY EXPENSIVE TO FIT IT

Nov 6, 2018 60,000 mi

I WAS ON MY WAY TO CAMDEN AQUARIUM IT IS 75 MIN AWAY FROM MY HOUSE AFTER DRIVING 55 MIN JUST ABOUT TO PASS NJ TP EXIT 4 TOLL BOOTH THE BRAKES LOCKED UP ON ME I WAS UNABLE TO BRAKE I HAD MY WIFE AND 2 KIDS IN CAR IT WAS LIFE THREATENING SITUATION I PUT THE SHIFT IT IN NEUTRAL AND WAS ABLE TO PULL OVER IN SHOULDER LANE LUCKILY AND PARKED IT WAS SHOCKING I TOWED THE CAR TO SERVICE CENTER AND WAS TOLD AFTER DIAGNOSTICS THAT VACUUM PART OF THE BREAK MALFUNCTIONED AND IT IS VERY EXPENSIVE TO FIT IT

Apr 4, 2018 88,000 mi

ON MARCH 24, 2018 AT APPROXIMATELY 11:30 AM I WAS TRAVELING ON THE HIGHWAY (FLORIDA TURNPIKE NORTH) AT AROUND 70 MPH WITH MY WIFE AND CHILD, AND SUDDENLY THE BRAKES STOPPED RESPONDING ON MY LAND ROVER EVOQUE. THE BRAKE PEDAL WAS HARD AND COULD NOT BE PRESSED, IT WOULD NOT RESPOND. WE WERE ABLE TO LOSE SPEED, MERGE TO THE RIGHT OF THE HIGHWAY, AND COME TO A STOP ON THE SHOULDER. NEITHER BEFORE, DURING NOR AFTER THE EVENT, HAD ANY WARNING LIGHTS SHOWING ON THE VEHICLE'S DASHBOARD. WE CALLED OUR DEALER AND THEY SUGGESTED TO HAVE THE SUV TOWED TO THE NEAREST DEALER. WE HAD THE SUV TOWED WITH AAA TO THE DEALER. THE DEALER'S MANAGER DID NOT SEEM WORRIED OR SHOCKED AT THE TERRIFYING EVENT MY FAMILY AND I HAD JUST EXPERIENCED. IN FACT, HE DID NOT EVEN OFFER AN APOLOGY. DID NOT PROVIDE A LOANER OR RENTAL VEHICLE. VEHICLE WAS LEFT FOR THE SERVICE DEPARTMENT TO LOOK AT ON MONDAY. MY FATHER HAD TO DRIVE 211 MILES TO PICK US UP FROM THE DEALER AND DRIVE US BACK. MONDAY THE ANALYSIS CAME BACK AS A TEXT THAT READ: 'THE VACUUM PUMP SEIZED UP AND BROKE ONE OF THE INTAKE CAMSHAFTS. TO FIX THIS WE HAVE TO REMOVE THE TOP PART OF THE ENGINE AND REPLACE ALL PUMP, CAMSHAFT, TIMING GUIDE AND TENSIONER AND ALL THE ONE TIME USE GASKETS AND SEALS. THIS IS A LENGTHY JOB. TO DO THESE REPAIRS WOULD BE $5,532.10+TAX.' (ATTACHED IS THE EMAILED QUOTE WE REQUESTED) WE HAVE PHOTOS, VIDEOS, EMAILS, DOCUMENTS, AND TEXT MESSAGES EVIDENCE OF THE PREVIOUSLY DISCUSSED.

Apr 4, 2018 88,000 mi

ON MARCH 24, 2018 AT APPROXIMATELY 11:30 AM I WAS TRAVELING ON THE HIGHWAY (FLORIDA TURNPIKE NORTH) AT AROUND 70 MPH WITH MY WIFE AND CHILD, AND SUDDENLY THE BRAKES STOPPED RESPONDING ON MY LAND ROVER EVOQUE. THE BRAKE PEDAL WAS HARD AND COULD NOT BE PRESSED, IT WOULD NOT RESPOND. WE WERE ABLE TO LOSE SPEED, MERGE TO THE RIGHT OF THE HIGHWAY, AND COME TO A STOP ON THE SHOULDER. NEITHER BEFORE, DURING NOR AFTER THE EVENT, HAD ANY WARNING LIGHTS SHOWING ON THE VEHICLE'S DASHBOARD. WE CALLED OUR DEALER AND THEY SUGGESTED TO HAVE THE SUV TOWED TO THE NEAREST DEALER. WE HAD THE SUV TOWED WITH AAA TO THE DEALER. THE DEALER'S MANAGER DID NOT SEEM WORRIED OR SHOCKED AT THE TERRIFYING EVENT MY FAMILY AND I HAD JUST EXPERIENCED. IN FACT, HE DID NOT EVEN OFFER AN APOLOGY. DID NOT PROVIDE A LOANER OR RENTAL VEHICLE. VEHICLE WAS LEFT FOR THE SERVICE DEPARTMENT TO LOOK AT ON MONDAY. MY FATHER HAD TO DRIVE 211 MILES TO PICK US UP FROM THE DEALER AND DRIVE US BACK. MONDAY THE ANALYSIS CAME BACK AS A TEXT THAT READ: 'THE VACUUM PUMP SEIZED UP AND BROKE ONE OF THE INTAKE CAMSHAFTS. TO FIX THIS WE HAVE TO REMOVE THE TOP PART OF THE ENGINE AND REPLACE ALL PUMP, CAMSHAFT, TIMING GUIDE AND TENSIONER AND ALL THE ONE TIME USE GASKETS AND SEALS. THIS IS A LENGTHY JOB. TO DO THESE REPAIRS WOULD BE $5,532.10+TAX.' (ATTACHED IS THE EMAILED QUOTE WE REQUESTED) WE HAVE PHOTOS, VIDEOS, EMAILS, DOCUMENTS, AND TEXT MESSAGES EVIDENCE OF THE PREVIOUSLY DISCUSSED.

May 18, 2017 47,370 mi

TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,370.

May 18, 2017 47,370 mi

TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,370.