This Problem Across All Years
While driving my 2019 Range Rover Evoque on the highway on [XXX], the headliner on my vehicle just suddenly collapsed, hitting me in the head while driving and blocking my view of my rear windshield and rear view mirror and startling me almost causing a serious accident at 70 miles per hour. Something like this should not happen on a car that is just a few years old and has less than 30k miles on it. The adhesive in the headliner just simply failed and the whole thing collapsed. I called my Land Rover Dealership and they just stated that the warranty expired 2 years ago and nothing they can do. So then I called Land Rover corporate at 1800-637-6837 option 9 and they told me they can't help either unless I take it to dealership and spend $300 to get a diagnostic report from them. Then they may or may not assist me. I brought to their attention that the model year 2020 Range Rover Evoque has 2 current recalls for the same issue, Failing headliner and headliner built missing materials and since the body on the 2019 and 2020 are exactly the same the recall should cover this as well, but they refuse and say it goes by year and VIN and 2019 is not covered under the recall. The recalls in mention are: Recall N412 (19V-840) and Recall N454. These need to be expanded to cover 2019 or a new recall needs to be added, because the issue of a suddenly collapsing headliner while driving is a serious and potentially fatal matter. Not sure how you can help but something needs to be done because this is a danger to life and property. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my 2019 Range Rover Evoque on the highway on [XXX], the headliner on my vehicle just suddenly collapsed, hitting me in the head while driving and blocking my view of my rear windshield and rear view mirror and startling me almost causing a serious accident at 70 miles per hour. Something like this should not happen on a car that is just a few years old and has less than 30k miles on it. The adhesive in the headliner just simply failed and the whole thing collapsed. I called my Land Rover Dealership and they just stated that the warranty expired 2 years ago and nothing they can do. So then I called Land Rover corporate at 1800-637-6837 option 9 and they told me they can't help either unless I take it to dealership and spend $300 to get a diagnostic report from them. Then they may or may not assist me. I brought to their attention that the model year 2020 Range Rover Evoque has 2 current recalls for the same issue, Failing headliner and headliner built missing materials and since the body on the 2019 and 2020 are exactly the same the recall should cover this as well, but they refuse and say it goes by year and VIN and 2019 is not covered under the recall. The recalls in mention are: Recall N412 (19V-840) and Recall N454. These need to be expanded to cover 2019 or a new recall needs to be added, because the issue of a suddenly collapsing headliner while driving is a serious and potentially fatal matter. Not sure how you can help but something needs to be done because this is a danger to life and property. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident #. 11633354 2 invoices attached $1232.20 Faulty door latch, camera, mirrors, alarm issues A recall was issued for this problem on 2019 evoque N335 19v-392
Incident #. 11633354 2 invoices attached $1232.20 Faulty door latch, camera, mirrors, alarm issues A recall was issued for this problem on 2019 evoque N335 19v-392
The the top of the windshield leaks. The windshield has actually pulled away from the body of the car and needs to be completely resealed. This is a well known and recall problem for 2015 to 2018 Land Rover Evokes. My Evoke is a 2019 thus dose not fall under the recall, yet its the same issue. There are many other people with this complaint which can be seen with a quick Google search on this issue. My dealership has straight out told me that my year is not in the recall, although same problem, its not a recall item because my year is not included in the recall. I am asking that you expand the current recall for leaking windshields form 2015 to 2022 (i say 2022 because on line, there seems to be an on going issue until 2022. Not to mention, this issue drastically diminishes the safety integrity of the vehicle roll over safety / security / strength. Thanks you.
The the top of the windshield leaks. The windshield has actually pulled away from the body of the car and needs to be completely resealed. This is a well known and recall problem for 2015 to 2018 Land Rover Evokes. My Evoke is a 2019 thus dose not fall under the recall, yet its the same issue. There are many other people with this complaint which can be seen with a quick Google search on this issue. My dealership has straight out told me that my year is not in the recall, although same problem, its not a recall item because my year is not included in the recall. I am asking that you expand the current recall for leaking windshields form 2015 to 2022 (i say 2022 because on line, there seems to be an on going issue until 2022. Not to mention, this issue drastically diminishes the safety integrity of the vehicle roll over safety / security / strength. Thanks you.
During heavy rain or snow, there is water intrusion coming through the center of windshield. this water lands on my center console where a lot of my controls and they shouldn't be getting wet.
During heavy rain or snow, there is water intrusion coming through the center of windshield. this water lands on my center console where a lot of my controls and they shouldn't be getting wet.
Three issues so far: 1) pulled over to close back door when warning light came on. Turned knob to put in park got out to secure back door. Vehicle began to back up., knocked me down and ran over my leg. Keep rolling until it was stop by a curb. 2) windshield started leaking after going through car wash. 3) both vanity covers on visors broke off 2 weeks apart. Plastic inferior “knobs” break without even using much. Never use passenger side and it broke 1st!
Three issues so far: 1) pulled over to close back door when warning light came on. Turned knob to put in park got out to secure back door. Vehicle began to back up., knocked me down and ran over my leg. Keep rolling until it was stop by a curb. 2) windshield started leaking after going through car wash. 3) both vanity covers on visors broke off 2 weeks apart. Plastic inferior “knobs” break without even using much. Never use passenger side and it broke 1st!