2020 LAND ROVER RANGE ROVER SPORT Electrical System Problems

The component that failed is the charging system alternator on my 2020 Range Rover Sport HST (mild-hybrid). This vehicle has experienced three alternator failures prior to 100,000 miles. The failed alternator and related components are currently in dealer possession and are available for inspection upon request. Failure of the alternator creates a safety risk because loss of charging capability can lead to battery depletion, electrical system shutdown, warning system failure, reduced vehicle functionality, or potential loss of power while driving. Electrical warnings and system faults increase driver distraction and may impair safe operation of the vehicle. The problem has been confirmed and reproduced by an authorized Land Rover dealership, which diagnosed the most recent alternator failure promptly. All maintenance and repairs have been performed exclusively at authorized Land Rover dealerships, with no evidence of owner neglect or misuse. The vehicle is subject to a Battery Energy Control Module (BECM) recall and related charging system software actions, which affect voltage regulation and the charging architecture that supports alternator operation. The vehicle and charging system have been inspected by the manufacturer’s authorized dealer on multiple occasions. Prior to failure, the vehicle displayed charging system warnings, battery-related messages, and electrical fault notifications. These symptoms appeared before each alternator failure and prompted service visits. Over the past two years, the vehicle has been out of service for approximately 178 days due to repeated electrical and charging-related issues. Given the repeated alternator failures, recall-related charging system involvement, and safety implications of charging loss, this appears to be a systemic electrical defect rather than an isolated incident.

Faulty code P0A7B and P0A1F for the Battery Energy Control Module BECM was diagnosed. Check engine light appeared and then car shut off at a light when attempting to press accelerator. Was told by dealer the part needed replacement instead of just a software update. A recall was shown in general for my year and type but not specifically for my vehicle. My vehicle should be included with this recall to replace the component.

I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •Unresponsive or erratic infotainment and dashboard displays •Malfunctioning electronic safety features •Water pooling near or inside the footwell •Warning lights and errors on the instrument panel •Intermittent failure of lights, power seats, and other electronic systems This defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e.g., airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and Range Rover models, including Technical Service Bulletins (TSBs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under New Jersey’s Lemon Law if this is not resolved.

I took my Range Rover in for a coolant leak, was told there was a Recall on a battery system, the recall was a software update to prevent that battery system from going offline. The system was already offline, and Land Rover North America refuses to honor the intent of the recall, and is refusing to cover the cost to replace that battery system. It only seems logical that if a recall is to prevent an issue from occurring yet the issue has already occurred, they should cover the cost to fix it. Notes form dealer below: RECALL - PERFORM OPEN RECALL # Labor $0.00 1. Unable to perform recall # N861 at this time due to BECM being off line. BECM requires replacement beforerecall can be performed.

Hill decent control error, stability control not available error, and charging system fault detected error while driving. As a result, no breaks while driving.

Car jumped forward while coming to a stop. Almost hit a child crossing in the crosswalk. Also happened numerous times coming to a stop at the off ramp. Engine idles very rough, high pitch idle, and RPMs surge up and down on their own. Dealer won’t believe us. They don’t want to use resources to fix what is covered by warranty. This car is a danger to drive. Has also stalled unexpectedly. Dealer only looks for software update and warning lights. We’ve never had a warning light and updates do absolutely nothing. Forums show others are experiencing the same thing. Dealer said they cannot spend that amount of time to find the problem. This is a liability and major safety issue that Range Rover needs to be addressed. Car has 9000 miles. Car shutters and bounces. RPMS unpredictable and car has idling issues. Please help -we don’t want to hit someone because the car unexpectedly lunges forward.

TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE INSTRUMENT CLUSTER CEASED. THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD AS THE ACCELERATOR PEDAL WAS DEPRESSED. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAND ROVER NAPLES (900 TAMIAMI TRL N, NAPLES, FL 34102, (888)761-4319) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SIX TIMES. THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 6,700.

Mileage: 6,700

HIT A CAR THAT PULLED OUT IN FRONT OF ME AT ABOUT 20MPH AND THE AIRBAGS DID NOT DEPLOY AND THE SOS BUTTON DID NOT ACTIVATE. THEN I PUSHED IT MANUALLY AND IT FAILED TO MAKE A CALL UNTIL 20 MINS LATER AFTER THE POLICE ARRIVED. VEHICLE WAS IN MOTION IN THE CITY WHEN LOOKING AT SOME OTHER RANGE ROVERS AT THE COLLISION CENTER IT SEEMED LIKE THE AIRBAGS WERE NOT AS SENSITIVE AS THEY SHOULD BE.

Mileage: 5,000

I HAVE HAD OVER 8 INSTANCES WITH EITHER THE LOWER SCREEN, UPPER SCREEN OR BOTH SCREENS COMPLETELY BLACKING OUT AND BEING INOPERABLE. LANDROVER HAS HAD 4 ATTEMPTS TO FIX IT UNSUCCESSFULLY WITH LANDROVER CORPORATE INVOLVED. IN ADDITION, THE SIDE VIEW MIRRORS DIP DOWN IN REVERSE AND DID NOT CORRECTLY RESET THEIR POSITION ONCE IN DRIVE SO I HAD ZERO VISIBILITY IN DRIVE IN EITHER SIDE VIEW MIRRORS. THE SCREEN ISSUES HAS OCCURRED ON CITY STREETS AND ON THE HIGHWAY. THE SIDE VIEW MIRRORS OCCURRED ON CITY STREETS. IN ADDITION I LOSE ALL CONTROL WHEN THE SCREENS BLACK OUT TO CONTROL THE CLIMATE, THERMOSTAT TEMPERATURE, DRIVER MODES, ROCK CRAWL MODE, AND MORE. I SENT LAND ROVER CORP OVER 2 DOZEN PICTURES AND VIDEOS DOCUMENTING EACH TIME IT OCCURRED. THE FIRST ISSUE HAPPENED IN JANUARY 3 WEEKS AFTER BUYING THE CAR AND THEY'VE CONTINUED THROUGHOUT FEBRUARY AND NOW ARE STILL CONTINUING INTO MARCH. I FILED A COMPLAINT WITH CORPORATE ASKING FOR A CORPORATE BY BACK UNDER THE LEMON LAW WHICH WAS DENIED. I PAID 97,000 FOR THIS VEHICLE AND THE ONLY THING THEY OFFERED WAS ONE MONTHS FREE FINANCE PAYMENT OF $993. THE CAR IS NOT SAFE TO DRIVE!

Mileage: 100

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