2019 LAND ROVER RANGE ROVER VELAR Engine Problems

Both the Cooling elbow and manifold connecting to the engine block were disintegrating causing severe leaks on both the elbow and manifold connections. This is a well known recall for Range Rover Velars that was never addressed on my vehicle. Multiple dealers refused to address the issue forcing me to perform the repairs myself. Campaign ID 23V221000

The contact owns a 2019 Land Rover Range Rover Velar. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the timing chain and the VVT solenoid needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,200.

Mileage: 58,200

The contact’s mother owns a 2019 Land Rover Range Rover Velar. The contact stated that the check engine warning light was illuminated. There was white smoke coming from underneath the hood of the vehicle due to the engine overheating. The failure occurred within 10 minutes of driving at various speeds. The vehicle was taken to dealer, who diagnosed that the auxiliary radiator, cooling system hose, and radiator deflector had failed. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer, who diagnosed that the camshaft timing solenoid had failed and was repaired. The failure remained consistent, and the vehicle was returned to the dealer a third time, who repaired the fuel pump, crank shaft radiator. The failure persisted. The vehicle was taken to a certified mechanic who diagnosed that the coolant and water pump had failed. The vehicle was repaired; however, the failure persisted and was no longer drivable. The contact became aware of NHTSA Campaign Number: 19V040000 (Engine). The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 16,000.

Mileage: 16,000

The contact owns a 2019 Land Rover Range Rover Velar. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The vehicle started to lose motive power with the check engine warning light illuminated. The vehicle was restarted but stalled. Additionally, there was an abnormally loud knocking sound coming from the engine while starting the vehicle. The contact also stated that there was an abnormal electrical odor coming from the vehicle. The dealer was contacted; however, a diagnostic result was not disclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Mileage: 55,000

Motor mounts for engine and transmission have collapsed

My 2019 Range Rover Velar engine caught on fire while it was parked and off. The vehicle gave no warning and showed no signs of overheating or maintenance that needed to be done. The fire was so bad and hot it totaled the velar and another vehicle.

Upon startup, vehicle infotainment system, radio controls, climate controls and blue-tooth are inoperative. Display is black but engine is running. This continues for a while even after driving has commenced. When vehicle comes to a stop at a signal or in traffic, engine stops and vehicles goes into park. This is different from when the vehicle normally auto shuts off in stop and go traffic. After a few minutes, display sometimes restores but usually the vehicle has to be shut down, locked, unlocked and then restarted, but this too does not always work. We have brought it in for service multiple times and we are told that they cannot reproduce the problem, but they updated the software. We submitted a video and photo of what happens during this problem, but the dealership has not resolved the issue. The vehicle has under 9000 miles and we have owned it from the dealer new since February of 2019. This has occurred numerous times and the engine stopping and vehicle going into park is the most recent issues as it seems to be getting worse.

Fan noise ramps up (loudly) as if the vehicle is accelerating for at least 2-3 minutes after the vehicle is shut off.

CAR BLACKS OUT STALL WHILE DRIVING AFTER CLICKING SOUND ON RIGHT SIDE OF CAR

Mileage: 30,123

FOR TWO YEARS THIS CAR AS HAD NUMEROUS EPISODES OF WHILE DRIVING COMPLETELY SHUTTING DOWN WITH NO ADVANCED WARNING AND AT VARIOUS SPEEDS. I HAVE DRIVEN ON WARM, COLD, WET AND DRY DAYS WHEN THIS HAS OCCURRED. MOST RECENTLY I WAS DRIVING ON A MAIN STREET WHEN THE CAR JUST SHUT DOWN AND WAS ALMOST HIT FROM BEHIND. THE CAR HAS BEEN IN FOR SERVICE MANY TIMES WITH NO RESOLUTION, THEY SAY THEY CAN NOT DUPLICATE THE PROBLEM. THIS IS A DANGEROUS AND UNSAFE AUTOMOBILE AND I AM LUCKY THAT THE CAR BEHIND ME WAS ABLE TO AVOID THE COLLISION. I AM AFRAID TO DRIVE THIS CAR, LUCK WAS ON MY SIDE THIS LAST TIME, I COULD HAVE BEEN INJURED OR WORSE. BESIDES THE SHUTTING DOWN THIS CAR HAS HAD SO MANY ELECTRICAL/COMPUTER ISSUES AND ALWAYS NEEDS SOFTWARE UPDATES WHICH DON'T REALLY FIX THE PROBLEMS AND SOMETIMES CAUSE OTHER ISSUES TO OCCUR. (IE, THE INFOTANMENT CENTER, THE BLUETOOTH, THE CAMERAS, THE MEDIA, THE NAVIGATION, THE ACCESS HEIGHT MOVES WHILE DRIVING, THE LIST IS ENDLESS.) SINCE SEPTEMBER 2018 THIS CAR HAS BEEN IN THE DEALERSHIP WITH MANY ISSUES. AGAIN, THIS CAR IS DANGEROUS AND UNSAFE.

Mileage: 15,000

WHILE DRIVING THE CAR IT JUST STOPPED. ENGINE SHUT OFF AND LEFT ME STRANDED. CRANK IS DAMAGED AND I WAS TOLD I NEED A NEW ENGINE. LAND ROVER WILL NOT REPLACE THE ENGINE UNDER WARRANTY. SAID I NEED TO PAY FOR OUT OF POCKET. APPARENTLY THERE IS A RECALL FOR MY YEAR, MAKE AND MODEL VEHICLE FOR THIS SAME ISSUE. LAND ROVER CLAIMS MY VIN IS NOT PART OF THE RECALL.

Mileage: 36,500

ON SEPTEMBER 13, 2019, MY WIFE AND 2 YEAR OLD DAUGHTER PULLED INTO OUR DRIVEWAY IN OUR 2019 RANGE ROVER VELAR. SHORTLY BEFORE PULLING INTO THE DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A COOLANT ALERT WENT OFF. THE CAR THEN BURST INTO FLAMES WHILE PARKED IN OUR DRIVEWAY. MY WIFE QUICKLY GOT OUR DAUGHTER OUT OF HER CAR SEAT AND RAN ACROSS THE STREET TO CALL 911. JUST AS SHE GOT TO THE OTHER SIDE OF THE STREET, THE CAR EXPLODED. SEE ATTACHED PICTURES. *PLEASE NOTE: THIS FORM WAS FILLED OUT ON BEHALF OF OWNER BY COUNSEL.